--- title: What Chess Can Teach Us About Claims Negotiation slug: what-chess-can-teach-us-about-claims-negotiation date: 2025-09-01 --- I play quite a bit of chess. With the app on my phone, it's a great way to unwind and connect with people all over the world. The problem is that I'm not always in the best state of mind when I log on. Frustration and anger can get in the way of strategy. I've found that, in both chess and negotiation, anger is the fastest way to lose. When I play chess angry, I am guaranteed to make mistakes. It's not an emotional game. It's about reading the board and predicting action and reaction.