# baseURI: http://ikm-group.ch/archimeo/apqc # prefix: apqc @prefix apqc: . @prefix owl: . @prefix rdf: . @prefix rdfs: . @prefix xsd: . rdf:type owl:Ontology ; owl:versionInfo "Version 2"^^xsd:string ; . apqc:AmericanProductivityAndQualityCenter rdf:type owl:Class ; rdfs:label "American Productivity and Quality Center"^^xsd:string ; rdfs:subClassOf owl:Thing ; . apqc:1_0_Develop_Vision_and_Strategy_10002 rdf:type owl:Class ; rdfs:label "Develop Vision and Strategy"^^xsd:string ; apqc:hasPCFID "10002"^^xsd:string ; apqc:hasHierarchyID "1.0"^^xsd:string ; rdfs:subClassOf apqc:AmericanProductivityAndQualityCenter ; . apqc:1_1_Define_the_business_concept_and_long-term_vision_17040 rdf:type owl:Class ; rdfs:label "Define the business concept and long-term vision"^^xsd:string ; apqc:hasPCFID "17040"^^xsd:string ; apqc:hasHierarchyID "1.1"^^xsd:string ; rdfs:subClassOf apqc:1_0_Develop_Vision_and_Strategy_10002 ; . apqc:1_1_1_Assess_the_external_environment_10017 rdf:type owl:Class ; rdfs:label "Assess the external environment"^^xsd:string ; apqc:hasPCFID "10017"^^xsd:string ; apqc:hasHierarchyID "1.1.1"^^xsd:string ; rdfs:subClassOf apqc:1_1_Define_the_business_concept_and_long-term_vision_17040 ; . apqc:1_1_1_1_Identify_competitors_19945 rdf:type owl:Class ; rdfs:label "Identify competitors"^^xsd:string ; apqc:hasPCFID "19945"^^xsd:string ; apqc:hasHierarchyID "1.1.1.1"^^xsd:string ; rdfs:subClassOf apqc:1_1_1_Assess_the_external_environment_10017 ; . apqc:1_1_1_2_Analyze_and_Evaluate_competition_10021 rdf:type owl:Class ; rdfs:label "Analyze and Evaluate competition"^^xsd:string ; apqc:hasPCFID "10021"^^xsd:string ; apqc:hasHierarchyID "1.1.1.2"^^xsd:string ; rdfs:subClassOf apqc:1_1_1_Assess_the_external_environment_10017 ; . apqc:1_1_1_3_Identify_economic_trends_10022 rdf:type owl:Class ; rdfs:label "Identify economic trends"^^xsd:string ; apqc:hasPCFID "10022"^^xsd:string ; apqc:hasHierarchyID "1.1.1.3"^^xsd:string ; rdfs:subClassOf apqc:1_1_1_Assess_the_external_environment_10017 ; . apqc:1_1_1_4_Identify_political_and_regulatory_issues_10023 rdf:type owl:Class ; rdfs:label "Identify political and regulatory issues"^^xsd:string ; apqc:hasPCFID "10023"^^xsd:string ; apqc:hasHierarchyID "1.1.1.4"^^xsd:string ; rdfs:subClassOf apqc:1_1_1_Assess_the_external_environment_10017 ; . apqc:1_1_1_5_Assess_new_technology_innovations_10024 rdf:type owl:Class ; rdfs:label "Assess new technology innovations"^^xsd:string ; apqc:hasPCFID "10024"^^xsd:string ; apqc:hasHierarchyID "1.1.1.5"^^xsd:string ; rdfs:subClassOf apqc:1_1_1_Assess_the_external_environment_10017 ; . apqc:1_1_1_6_Analyze_demographics_10025 rdf:type owl:Class ; rdfs:label "Analyze demographics"^^xsd:string ; apqc:hasPCFID "10025"^^xsd:string ; apqc:hasHierarchyID "1.1.1.6"^^xsd:string ; rdfs:subClassOf apqc:1_1_1_Assess_the_external_environment_10017 ; . apqc:1_1_1_7_Identify_social_and_cultural_changes_10026 rdf:type owl:Class ; rdfs:label "Identify social and cultural changes"^^xsd:string ; apqc:hasPCFID "10026"^^xsd:string ; apqc:hasHierarchyID "1.1.1.7"^^xsd:string ; rdfs:subClassOf apqc:1_1_1_Assess_the_external_environment_10017 ; . apqc:1_1_1_8_Identify_ecological_concerns_10027 rdf:type owl:Class ; rdfs:label "Identify ecological concerns"^^xsd:string ; apqc:hasPCFID "10027"^^xsd:string ; apqc:hasHierarchyID "1.1.1.8"^^xsd:string ; rdfs:subClassOf apqc:1_1_1_Assess_the_external_environment_10017 ; . apqc:1_1_1_9_Identify_intellectual_property_concerns_16790 rdf:type owl:Class ; rdfs:label "Identify intellectual property concerns"^^xsd:string ; apqc:hasPCFID "16790"^^xsd:string ; apqc:hasHierarchyID "1.1.1.9"^^xsd:string ; rdfs:subClassOf apqc:1_1_1_Assess_the_external_environment_10017 ; . apqc:1_1_1_10_Evaluate_IP_acquisition_options_16791 rdf:type owl:Class ; rdfs:label "Evaluate IP acquisition options"^^xsd:string ; apqc:hasPCFID "16791"^^xsd:string ; apqc:hasHierarchyID "1.1.1.10"^^xsd:string ; rdfs:subClassOf apqc:1_1_1_Assess_the_external_environment_10017 ; . apqc:1_1_2_Survey_market_and_determine_customer_needs_and_wants_10018 rdf:type owl:Class ; rdfs:label "Survey market and determine customer needs and wants"^^xsd:string ; apqc:hasPCFID "10018"^^xsd:string ; apqc:hasHierarchyID "1.1.2"^^xsd:string ; rdfs:subClassOf apqc:1_1_Define_the_business_concept_and_long-term_vision_17040 ; . apqc:1_1_2_1_Conduct_qualitative_quantitative_research_and_assessments_10028 rdf:type owl:Class ; rdfs:label "Conduct qualitative/quantitative research and assessments"^^xsd:string ; apqc:hasPCFID "10028"^^xsd:string ; apqc:hasHierarchyID "1.1.2.1"^^xsd:string ; rdfs:subClassOf apqc:1_1_2_Survey_market_and_determine_customer_needs_and_wants_10018 ; . apqc:1_1_2_2_Capture_customer_needs_and_wants_19946 rdf:type owl:Class ; rdfs:label "Capture customer needs and wants"^^xsd:string ; apqc:hasPCFID "19946"^^xsd:string ; apqc:hasHierarchyID "1.1.2.2"^^xsd:string ; rdfs:subClassOf apqc:1_1_2_Survey_market_and_determine_customer_needs_and_wants_10018 ; . apqc:1_1_2_3_Assess_customer_needs_and_wants_19947 rdf:type owl:Class ; rdfs:label "Assess customer needs and wants"^^xsd:string ; apqc:hasPCFID "19947"^^xsd:string ; apqc:hasHierarchyID "1.1.2.3"^^xsd:string ; rdfs:subClassOf apqc:1_1_2_Survey_market_and_determine_customer_needs_and_wants_10018 ; . apqc:1_1_3_Assess_the_internal_environment_10019 rdf:type owl:Class ; rdfs:label "Assess the internal environment"^^xsd:string ; apqc:hasPCFID "10019"^^xsd:string ; apqc:hasHierarchyID "1.1.3"^^xsd:string ; rdfs:subClassOf apqc:1_1_Define_the_business_concept_and_long-term_vision_17040 ; . apqc:1_1_3_1_Analyze_organizational_characteristics_10030 rdf:type owl:Class ; rdfs:label "Analyze organizational characteristics"^^xsd:string ; apqc:hasPCFID "10030"^^xsd:string ; apqc:hasHierarchyID "1.1.3.1"^^xsd:string ; rdfs:subClassOf apqc:1_1_3_Assess_the_internal_environment_10019 ; . apqc:1_1_3_2_Analyze_internal_operations_19948 rdf:type owl:Class ; rdfs:label "Analyze internal operations"^^xsd:string ; apqc:hasPCFID "19948"^^xsd:string ; apqc:hasHierarchyID "1.1.3.2"^^xsd:string ; rdfs:subClassOf apqc:1_1_3_Assess_the_internal_environment_10019 ; . apqc:1_1_3_3_Create_baselines_for_current_processes_10031 rdf:type owl:Class ; rdfs:label "Create baselines for current processes"^^xsd:string ; apqc:hasPCFID "10031"^^xsd:string ; apqc:hasHierarchyID "1.1.3.3"^^xsd:string ; rdfs:subClassOf apqc:1_1_3_Assess_the_internal_environment_10019 ; . apqc:1_1_3_4_Analyze_systems_and_technology_10032 rdf:type owl:Class ; rdfs:label "Analyze systems and technology"^^xsd:string ; apqc:hasPCFID "10032"^^xsd:string ; apqc:hasHierarchyID "1.1.3.4"^^xsd:string ; rdfs:subClassOf apqc:1_1_3_Assess_the_internal_environment_10019 ; . apqc:1_1_3_5_Analyze_financial_health_10033 rdf:type owl:Class ; rdfs:label "Analyze financial health"^^xsd:string ; apqc:hasPCFID "10033"^^xsd:string ; apqc:hasHierarchyID "1.1.3.5"^^xsd:string ; rdfs:subClassOf apqc:1_1_3_Assess_the_internal_environment_10019 ; . apqc:1_1_3_6_Identify_core_competencies_10034 rdf:type owl:Class ; rdfs:label "Identify core competencies"^^xsd:string ; apqc:hasPCFID "10034"^^xsd:string ; apqc:hasHierarchyID "1.1.3.6"^^xsd:string ; rdfs:subClassOf apqc:1_1_3_Assess_the_internal_environment_10019 ; . apqc:1_1_4_Establish_strategic_vision_10020 rdf:type owl:Class ; rdfs:label "Establish strategic vision"^^xsd:string ; apqc:hasPCFID "10020"^^xsd:string ; apqc:hasHierarchyID "1.1.4"^^xsd:string ; rdfs:subClassOf apqc:1_1_Define_the_business_concept_and_long-term_vision_17040 ; . apqc:1_1_4_1_Define_the_strategic_vision_19949 rdf:type owl:Class ; rdfs:label "Define the strategic vision"^^xsd:string ; apqc:hasPCFID "19949"^^xsd:string ; apqc:hasHierarchyID "1.1.4.1"^^xsd:string ; rdfs:subClassOf apqc:1_1_4_Establish_strategic_vision_10020 ; . apqc:1_1_4_2_Align_stakeholders_around_strategic_vision_10035 rdf:type owl:Class ; rdfs:label "Align stakeholders around strategic vision"^^xsd:string ; apqc:hasPCFID "10035"^^xsd:string ; apqc:hasHierarchyID "1.1.4.2"^^xsd:string ; rdfs:subClassOf apqc:1_1_4_Establish_strategic_vision_10020 ; . apqc:1_1_4_3_Communicate_strategic_vision_to_stakeholders_10036 rdf:type owl:Class ; rdfs:label "Communicate strategic vision to stakeholders"^^xsd:string ; apqc:hasPCFID "10036"^^xsd:string ; apqc:hasHierarchyID "1.1.4.3"^^xsd:string ; rdfs:subClassOf apqc:1_1_4_Establish_strategic_vision_10020 ; . apqc:1_1_5_Conduct_organization_restructuring_opportunities_16792 rdf:type owl:Class ; rdfs:label "Conduct organization restructuring opportunities"^^xsd:string ; apqc:hasPCFID "16792"^^xsd:string ; apqc:hasHierarchyID "1.1.5"^^xsd:string ; rdfs:subClassOf apqc:1_1_Define_the_business_concept_and_long-term_vision_17040 ; . apqc:1_1_5_1_Identify_restructuring_opportunities_16793 rdf:type owl:Class ; rdfs:label "Identify restructuring opportunities"^^xsd:string ; apqc:hasPCFID "16793"^^xsd:string ; apqc:hasHierarchyID "1.1.5.1"^^xsd:string ; rdfs:subClassOf apqc:1_1_5_Conduct_organization_restructuring_opportunities_16792 ; . apqc:1_1_5_2_Perform_due-diligence_16794 rdf:type owl:Class ; rdfs:label "Perform due-diligence"^^xsd:string ; apqc:hasPCFID "16794"^^xsd:string ; apqc:hasHierarchyID "1.1.5.2"^^xsd:string ; rdfs:subClassOf apqc:1_1_5_Conduct_organization_restructuring_opportunities_16792 ; . apqc:1_1_5_3_Analyze_deal_options_16795 rdf:type owl:Class ; rdfs:label "Analyze deal options"^^xsd:string ; apqc:hasPCFID "16795"^^xsd:string ; apqc:hasHierarchyID "1.1.5.3"^^xsd:string ; rdfs:subClassOf apqc:1_1_5_Conduct_organization_restructuring_opportunities_16792 ; . apqc:1_1_5_3_1_Evaluate_acquisition_options_16796 rdf:type owl:Class ; rdfs:label "Evaluate acquisition options"^^xsd:string ; apqc:hasPCFID "16796"^^xsd:string ; apqc:hasHierarchyID "1.1.5.3.1"^^xsd:string ; rdfs:subClassOf apqc:1_1_5_3_Analyze_deal_options_16795 ; . apqc:1_1_5_3_2_Evaluate_merger_options_16797 rdf:type owl:Class ; rdfs:label "Evaluate merger options"^^xsd:string ; apqc:hasPCFID "16797"^^xsd:string ; apqc:hasHierarchyID "1.1.5.3.2"^^xsd:string ; rdfs:subClassOf apqc:1_1_5_3_Analyze_deal_options_16795 ; . apqc:1_1_5_3_3_Evaluate_de-merger_options_16798 rdf:type owl:Class ; rdfs:label "Evaluate de-merger options"^^xsd:string ; apqc:hasPCFID "16798"^^xsd:string ; apqc:hasHierarchyID "1.1.5.3.3"^^xsd:string ; rdfs:subClassOf apqc:1_1_5_3_Analyze_deal_options_16795 ; . apqc:1_1_5_3_4_Evaluate_divesture_options_16799 rdf:type owl:Class ; rdfs:label "Evaluate divesture options"^^xsd:string ; apqc:hasPCFID "16799"^^xsd:string ; apqc:hasHierarchyID "1.1.5.3.4"^^xsd:string ; rdfs:subClassOf apqc:1_1_5_3_Analyze_deal_options_16795 ; . apqc:1_2_Develop_business_strategy_10015 rdf:type owl:Class ; rdfs:label "Develop business strategy"^^xsd:string ; apqc:hasPCFID "10015"^^xsd:string ; apqc:hasHierarchyID "1.2"^^xsd:string ; rdfs:subClassOf apqc:1_0_Develop_Vision_and_Strategy_10002 ; . apqc:1_2_1_Develop_overall_mission_statement_10037 rdf:type owl:Class ; rdfs:label "Develop overall mission statement"^^xsd:string ; apqc:hasPCFID "10037"^^xsd:string ; apqc:hasHierarchyID "1.2.1"^^xsd:string ; rdfs:subClassOf apqc:1_2_Develop_business_strategy_10015 ; . apqc:1_2_1_1_Define_current_business_10044 rdf:type owl:Class ; rdfs:label "Define current business"^^xsd:string ; apqc:hasPCFID "10044"^^xsd:string ; apqc:hasHierarchyID "1.2.1.1"^^xsd:string ; rdfs:subClassOf apqc:1_2_1_Develop_overall_mission_statement_10037 ; . apqc:1_2_1_2_Formulate_mission_10045 rdf:type owl:Class ; rdfs:label "Formulate mission"^^xsd:string ; apqc:hasPCFID "10045"^^xsd:string ; apqc:hasHierarchyID "1.2.1.2"^^xsd:string ; rdfs:subClassOf apqc:1_2_1_Develop_overall_mission_statement_10037 ; . apqc:1_2_1_3_Communicate_mission_10046 rdf:type owl:Class ; rdfs:label "Communicate mission"^^xsd:string ; apqc:hasPCFID "10046"^^xsd:string ; apqc:hasHierarchyID "1.2.1.3"^^xsd:string ; rdfs:subClassOf apqc:1_2_1_Develop_overall_mission_statement_10037 ; . apqc:1_2_2_Define_and_evaluate_strategic_options_to_achieve_the_objectives_10038 rdf:type owl:Class ; rdfs:label "Define and evaluate strategic options to achieve the objectives"^^xsd:string ; apqc:hasPCFID "10038"^^xsd:string ; apqc:hasHierarchyID "1.2.2"^^xsd:string ; rdfs:subClassOf apqc:1_2_Develop_business_strategy_10015 ; . apqc:1_2_2_1_Define_strategic_options_10047 rdf:type owl:Class ; rdfs:label "Define strategic options"^^xsd:string ; apqc:hasPCFID "10047"^^xsd:string ; apqc:hasHierarchyID "1.2.2.1"^^xsd:string ; rdfs:subClassOf apqc:1_2_2_Define_and_evaluate_strategic_options_to_achieve_the_objectives_10038 ; . apqc:1_2_2_2_Assess_and_analyze_impact_of_each_option_10048 rdf:type owl:Class ; rdfs:label "Assess and analyze impact of each option"^^xsd:string ; apqc:hasPCFID "10048"^^xsd:string ; apqc:hasHierarchyID "1.2.2.2"^^xsd:string ; rdfs:subClassOf apqc:1_2_2_Define_and_evaluate_strategic_options_to_achieve_the_objectives_10038 ; . apqc:1_2_2_2_1_Identify_implications_for_key_operating_model_business_elements_that_require_change_13289 rdf:type owl:Class ; rdfs:label "Identify implications for key operating model business elements that require change"^^xsd:string ; apqc:hasPCFID "13289"^^xsd:string ; apqc:hasHierarchyID "1.2.2.2.1"^^xsd:string ; rdfs:subClassOf apqc:1_2_2_2_Assess_and_analyze_impact_of_each_option_10048 ; . apqc:1_2_2_2_2_Identify_implications_for_key_technology_aspects_13290 rdf:type owl:Class ; rdfs:label "Identify implications for key technology aspects"^^xsd:string ; apqc:hasPCFID "13290"^^xsd:string ; apqc:hasHierarchyID "1.2.2.2.2"^^xsd:string ; rdfs:subClassOf apqc:1_2_2_2_Assess_and_analyze_impact_of_each_option_10048 ; . apqc:1_2_2_3_Develop_B2B_strategy_16800 rdf:type owl:Class ; rdfs:label "Develop B2B strategy"^^xsd:string ; apqc:hasPCFID "16800"^^xsd:string ; apqc:hasHierarchyID "1.2.2.3"^^xsd:string ; rdfs:subClassOf apqc:1_2_2_Define_and_evaluate_strategic_options_to_achieve_the_objectives_10038 ; . apqc:1_2_2_3_1_Develop_service_as_a_product_strategy_16801 rdf:type owl:Class ; rdfs:label "Develop service as a product strategy"^^xsd:string ; apqc:hasPCFID "16801"^^xsd:string ; apqc:hasHierarchyID "1.2.2.3.1"^^xsd:string ; rdfs:subClassOf apqc:1_2_2_3_Develop_B2B_strategy_16800 ; . apqc:1_2_2_4_Develop_B2C_strategy_16802 rdf:type owl:Class ; rdfs:label "Develop B2C strategy"^^xsd:string ; apqc:hasPCFID "16802"^^xsd:string ; apqc:hasHierarchyID "1.2.2.4"^^xsd:string ; rdfs:subClassOf apqc:1_2_2_Define_and_evaluate_strategic_options_to_achieve_the_objectives_10038 ; . apqc:1_2_2_5_Develop_partner_alliance_strategy_16803 rdf:type owl:Class ; rdfs:label "Develop partner/alliance strategy"^^xsd:string ; apqc:hasPCFID "16803"^^xsd:string ; apqc:hasHierarchyID "1.2.2.5"^^xsd:string ; rdfs:subClassOf apqc:1_2_2_Define_and_evaluate_strategic_options_to_achieve_the_objectives_10038 ; . apqc:1_2_2_6_Develop_merger_demerger_acquisition_exit_strategy_16805 rdf:type owl:Class ; rdfs:label "Develop merger/demerger/acquisition/exit strategy"^^xsd:string ; apqc:hasPCFID "16805"^^xsd:string ; apqc:hasHierarchyID "1.2.2.6"^^xsd:string ; rdfs:subClassOf apqc:1_2_2_Define_and_evaluate_strategic_options_to_achieve_the_objectives_10038 ; . apqc:1_2_2_7_Develop_innovation_strategy_16806 rdf:type owl:Class ; rdfs:label "Develop innovation strategy"^^xsd:string ; apqc:hasPCFID "16806"^^xsd:string ; apqc:hasHierarchyID "1.2.2.7"^^xsd:string ; rdfs:subClassOf apqc:1_2_2_Define_and_evaluate_strategic_options_to_achieve_the_objectives_10038 ; . apqc:1_2_2_8_Develop_sustainability_strategy_14189 rdf:type owl:Class ; rdfs:label "Develop sustainability strategy"^^xsd:string ; apqc:hasPCFID "14189"^^xsd:string ; apqc:hasHierarchyID "1.2.2.8"^^xsd:string ; rdfs:subClassOf apqc:1_2_2_Define_and_evaluate_strategic_options_to_achieve_the_objectives_10038 ; . apqc:1_2_2_9_Develop_global_support_strategy_19950 rdf:type owl:Class ; rdfs:label "Develop global support strategy"^^xsd:string ; apqc:hasPCFID "19950"^^xsd:string ; apqc:hasHierarchyID "1.2.2.9"^^xsd:string ; rdfs:subClassOf apqc:1_2_2_Define_and_evaluate_strategic_options_to_achieve_the_objectives_10038 ; . apqc:1_2_2_10_Develop_shared_services_strategy_19951 rdf:type owl:Class ; rdfs:label "Develop shared services strategy"^^xsd:string ; apqc:hasPCFID "19951"^^xsd:string ; apqc:hasHierarchyID "1.2.2.10"^^xsd:string ; rdfs:subClassOf apqc:1_2_2_Define_and_evaluate_strategic_options_to_achieve_the_objectives_10038 ; . apqc:1_2_2_11_Develop_lean_continuous_improvement_strategy_14197 rdf:type owl:Class ; rdfs:label "Develop lean/continuous improvement strategy"^^xsd:string ; apqc:hasPCFID "14197"^^xsd:string ; apqc:hasHierarchyID "1.2.2.11"^^xsd:string ; rdfs:subClassOf apqc:1_2_2_Define_and_evaluate_strategic_options_to_achieve_the_objectives_10038 ; . apqc:1_2_2_12_Develop_innovation_strategy_and_framework_19952 rdf:type owl:Class ; rdfs:label "Develop innovation strategy and framework"^^xsd:string ; apqc:hasPCFID "19952"^^xsd:string ; apqc:hasHierarchyID "1.2.2.12"^^xsd:string ; rdfs:subClassOf apqc:1_2_2_Define_and_evaluate_strategic_options_to_achieve_the_objectives_10038 ; . apqc:1_2_3_Select_long-term_business_strategy_10039 rdf:type owl:Class ; rdfs:label "Select long-term business strategy"^^xsd:string ; apqc:hasPCFID "10039"^^xsd:string ; apqc:hasHierarchyID "1.2.3"^^xsd:string ; rdfs:subClassOf apqc:1_2_Develop_business_strategy_10015 ; . apqc:1_2_4_Coordinate_and_align_functional_and_process_strategies_10040 rdf:type owl:Class ; rdfs:label "Coordinate and align functional and process strategies"^^xsd:string ; apqc:hasPCFID "10040"^^xsd:string ; apqc:hasHierarchyID "1.2.4"^^xsd:string ; rdfs:subClassOf apqc:1_2_Develop_business_strategy_10015 ; . apqc:1_2_5_Create_organizational_design_10041 rdf:type owl:Class ; rdfs:label "Create organizational design"^^xsd:string ; apqc:hasPCFID "10041"^^xsd:string ; apqc:hasHierarchyID "1.2.5"^^xsd:string ; rdfs:subClassOf apqc:1_2_Develop_business_strategy_10015 ; . apqc:1_2_5_1_Evaluate_breadth_and_depth_of_organizational_structure_10049 rdf:type owl:Class ; rdfs:label "Evaluate breadth and depth of organizational structure"^^xsd:string ; apqc:hasPCFID "10049"^^xsd:string ; apqc:hasHierarchyID "1.2.5.1"^^xsd:string ; rdfs:subClassOf apqc:1_2_5_Create_organizational_design_10041 ; . apqc:1_2_5_2_Perform_job-specific_roles_mapping_and_value-added_analyses_10050 rdf:type owl:Class ; rdfs:label "Perform job-specific roles mapping and value-added analyses"^^xsd:string ; apqc:hasPCFID "10050"^^xsd:string ; apqc:hasHierarchyID "1.2.5.2"^^xsd:string ; rdfs:subClassOf apqc:1_2_5_Create_organizational_design_10041 ; . apqc:1_2_5_3_Develop_role_activity_diagrams_to_assess_hand-off_activity_10051 rdf:type owl:Class ; rdfs:label "Develop role activity diagrams to assess hand-off activity"^^xsd:string ; apqc:hasPCFID "10051"^^xsd:string ; apqc:hasHierarchyID "1.2.5.3"^^xsd:string ; rdfs:subClassOf apqc:1_2_5_Create_organizational_design_10041 ; . apqc:1_2_5_4_Perform_organization_redesign_workshops_10052 rdf:type owl:Class ; rdfs:label "Perform organization redesign workshops"^^xsd:string ; apqc:hasPCFID "10052"^^xsd:string ; apqc:hasHierarchyID "1.2.5.4"^^xsd:string ; rdfs:subClassOf apqc:1_2_5_Create_organizational_design_10041 ; . apqc:1_2_5_5_Design_the_relationships_between_organizational_units_10053 rdf:type owl:Class ; rdfs:label "Design the relationships between organizational units"^^xsd:string ; apqc:hasPCFID "10053"^^xsd:string ; apqc:hasHierarchyID "1.2.5.5"^^xsd:string ; rdfs:subClassOf apqc:1_2_5_Create_organizational_design_10041 ; . apqc:1_2_5_6_Develop_role_analysis_and_activity_diagrams_for_key_processes_10054 rdf:type owl:Class ; rdfs:label "Develop role analysis and activity diagrams for key processes"^^xsd:string ; apqc:hasPCFID "10054"^^xsd:string ; apqc:hasHierarchyID "1.2.5.6"^^xsd:string ; rdfs:subClassOf apqc:1_2_5_Create_organizational_design_10041 ; . apqc:1_2_5_7_Assess_organizational_implication_of_feasible_alternatives_10055 rdf:type owl:Class ; rdfs:label "Assess organizational implication of feasible alternatives"^^xsd:string ; apqc:hasPCFID "10055"^^xsd:string ; apqc:hasHierarchyID "1.2.5.7"^^xsd:string ; rdfs:subClassOf apqc:1_2_5_Create_organizational_design_10041 ; . apqc:1_2_5_8_Migrate_to_new_organization_10056 rdf:type owl:Class ; rdfs:label "Migrate to new organization"^^xsd:string ; apqc:hasPCFID "10056"^^xsd:string ; apqc:hasHierarchyID "1.2.5.8"^^xsd:string ; rdfs:subClassOf apqc:1_2_5_Create_organizational_design_10041 ; . apqc:1_2_6_Develop_and_set_organizational_goals_10042 rdf:type owl:Class ; rdfs:label "Develop and set organizational goals"^^xsd:string ; apqc:hasPCFID "10042"^^xsd:string ; apqc:hasHierarchyID "1.2.6"^^xsd:string ; rdfs:subClassOf apqc:1_2_Develop_business_strategy_10015 ; . apqc:1_2_6_1_Identify_organizational_goals_19953 rdf:type owl:Class ; rdfs:label "Identify organizational goals"^^xsd:string ; apqc:hasPCFID "19953"^^xsd:string ; apqc:hasHierarchyID "1.2.6.1"^^xsd:string ; rdfs:subClassOf apqc:1_2_6_Develop_and_set_organizational_goals_10042 ; . apqc:1_2_6_2_Establish_baseline_metrics_19954 rdf:type owl:Class ; rdfs:label "Establish baseline metrics"^^xsd:string ; apqc:hasPCFID "19954"^^xsd:string ; apqc:hasHierarchyID "1.2.6.2"^^xsd:string ; rdfs:subClassOf apqc:1_2_6_Develop_and_set_organizational_goals_10042 ; . apqc:1_2_6_3_Monitor_performance_against_goals_19955 rdf:type owl:Class ; rdfs:label "Monitor performance against goals"^^xsd:string ; apqc:hasPCFID "19955"^^xsd:string ; apqc:hasHierarchyID "1.2.6.3"^^xsd:string ; rdfs:subClassOf apqc:1_2_6_Develop_and_set_organizational_goals_10042 ; . apqc:1_2_7_Formulate_business_unit_strategies_10043 rdf:type owl:Class ; rdfs:label "Formulate business unit strategies"^^xsd:string ; apqc:hasPCFID "10043"^^xsd:string ; apqc:hasHierarchyID "1.2.7"^^xsd:string ; rdfs:subClassOf apqc:1_2_Develop_business_strategy_10015 ; . apqc:1_2_7_1_Analyze_business_unit_strategies_19956 rdf:type owl:Class ; rdfs:label "Analyze business unit strategies"^^xsd:string ; apqc:hasPCFID "19956"^^xsd:string ; apqc:hasHierarchyID "1.2.7.1"^^xsd:string ; rdfs:subClassOf apqc:1_2_7_Formulate_business_unit_strategies_10043 ; . apqc:1_2_7_2_Identify_core_competency_for_each_business_unit_19957 rdf:type owl:Class ; rdfs:label "Identify core competency for each business unit"^^xsd:string ; apqc:hasPCFID "19957"^^xsd:string ; apqc:hasHierarchyID "1.2.7.2"^^xsd:string ; rdfs:subClassOf apqc:1_2_7_Formulate_business_unit_strategies_10043 ; . apqc:1_2_7_3_Refine_business_unit_strategies_in_support_of_company_strategy_19958 rdf:type owl:Class ; rdfs:label "Refine business unit strategies in support of company strategy"^^xsd:string ; apqc:hasPCFID "19958"^^xsd:string ; apqc:hasHierarchyID "1.2.7.3"^^xsd:string ; rdfs:subClassOf apqc:1_2_7_Formulate_business_unit_strategies_10043 ; . apqc:1_2_8_Develop_customer_experience_strategy_19959 rdf:type owl:Class ; rdfs:label "Develop customer experience strategy"^^xsd:string ; apqc:hasPCFID "19959"^^xsd:string ; apqc:hasHierarchyID "1.2.8"^^xsd:string ; rdfs:subClassOf apqc:1_2_Develop_business_strategy_10015 ; . apqc:1_2_8_1_Assess_customer_experience_19960 rdf:type owl:Class ; rdfs:label "Assess customer experience"^^xsd:string ; apqc:hasPCFID "19960"^^xsd:string ; apqc:hasHierarchyID "1.2.8.1"^^xsd:string ; rdfs:subClassOf apqc:1_2_8_Develop_customer_experience_strategy_19959 ; . apqc:1_2_8_1_1_Identify_and_review_customer_touchpoints_19961 rdf:type owl:Class ; rdfs:label "Identify and review customer touchpoints"^^xsd:string ; apqc:hasPCFID "19961"^^xsd:string ; apqc:hasHierarchyID "1.2.8.1.1"^^xsd:string ; rdfs:subClassOf apqc:1_2_8_1_Assess_customer_experience_19960 ; . apqc:1_2_8_1_2_Assess_customer_experience_across_touchpoints_19962 rdf:type owl:Class ; rdfs:label "Assess customer experience across touchpoints"^^xsd:string ; apqc:hasPCFID "19962"^^xsd:string ; apqc:hasHierarchyID "1.2.8.1.2"^^xsd:string ; rdfs:subClassOf apqc:1_2_8_1_Assess_customer_experience_19960 ; . apqc:1_2_8_1_3_Perform_root_cause_analysis_of_problematic_customer_experiences_19963 rdf:type owl:Class ; rdfs:label "Perform root cause analysis of problematic customer experiences"^^xsd:string ; apqc:hasPCFID "19963"^^xsd:string ; apqc:hasHierarchyID "1.2.8.1.3"^^xsd:string ; rdfs:subClassOf apqc:1_2_8_1_Assess_customer_experience_19960 ; . apqc:1_2_8_2_Design_customer_experience_19964 rdf:type owl:Class ; rdfs:label "Design customer experience"^^xsd:string ; apqc:hasPCFID "19964"^^xsd:string ; apqc:hasHierarchyID "1.2.8.2"^^xsd:string ; rdfs:subClassOf apqc:1_2_8_Develop_customer_experience_strategy_19959 ; . apqc:1_2_8_2_1_Define_and_manage_personas_16612 rdf:type owl:Class ; rdfs:label "Define and manage personas"^^xsd:string ; apqc:hasPCFID "16612"^^xsd:string ; apqc:hasHierarchyID "1.2.8.2.1"^^xsd:string ; rdfs:subClassOf apqc:1_2_8_2_Design_customer_experience_19964 ; . apqc:1_2_8_2_2_Create_customer_journey_maps_19965 rdf:type owl:Class ; rdfs:label "Create customer journey maps"^^xsd:string ; apqc:hasPCFID "19965"^^xsd:string ; apqc:hasHierarchyID "1.2.8.2.2"^^xsd:string ; rdfs:subClassOf apqc:1_2_8_2_Design_customer_experience_19964 ; . apqc:1_2_8_2_3_Define_single_view_of_the_customer_for_the_organization_19966 rdf:type owl:Class ; rdfs:label "Define single view of the customer for the organization"^^xsd:string ; apqc:hasPCFID "19966"^^xsd:string ; apqc:hasHierarchyID "1.2.8.2.3"^^xsd:string ; rdfs:subClassOf apqc:1_2_8_2_Design_customer_experience_19964 ; . apqc:1_2_8_2_4_Define_a_vision_for_the_customer_experience_19967 rdf:type owl:Class ; rdfs:label "Define a vision for the customer experience"^^xsd:string ; apqc:hasPCFID "19967"^^xsd:string ; apqc:hasHierarchyID "1.2.8.2.4"^^xsd:string ; rdfs:subClassOf apqc:1_2_8_2_Design_customer_experience_19964 ; . apqc:1_2_8_2_5_Validate_with_customers_19968 rdf:type owl:Class ; rdfs:label "Validate with customers"^^xsd:string ; apqc:hasPCFID "19968"^^xsd:string ; apqc:hasHierarchyID "1.2.8.2.5"^^xsd:string ; rdfs:subClassOf apqc:1_2_8_2_Design_customer_experience_19964 ; . apqc:1_2_8_2_6_Align_experience_with_brand_values_and_business_strategies_19969 rdf:type owl:Class ; rdfs:label "Align experience with brand values and business strategies"^^xsd:string ; apqc:hasPCFID "19969"^^xsd:string ; apqc:hasHierarchyID "1.2.8.2.6"^^xsd:string ; rdfs:subClassOf apqc:1_2_8_2_Design_customer_experience_19964 ; . apqc:1_2_8_2_7_Develop_content_strategy_19970 rdf:type owl:Class ; rdfs:label "Develop content strategy"^^xsd:string ; apqc:hasPCFID "19970"^^xsd:string ; apqc:hasHierarchyID "1.2.8.2.7"^^xsd:string ; rdfs:subClassOf apqc:1_2_8_2_Design_customer_experience_19964 ; . apqc:1_2_8_3_Design_customer_experience_support_structure_19971 rdf:type owl:Class ; rdfs:label "Design customer experience support structure"^^xsd:string ; apqc:hasPCFID "19971"^^xsd:string ; apqc:hasHierarchyID "1.2.8.3"^^xsd:string ; rdfs:subClassOf apqc:1_2_8_Develop_customer_experience_strategy_19959 ; . apqc:1_2_8_3_1_Identify_required_capabilities_19972 rdf:type owl:Class ; rdfs:label "Identify required capabilities"^^xsd:string ; apqc:hasPCFID "19972"^^xsd:string ; apqc:hasHierarchyID "1.2.8.3.1"^^xsd:string ; rdfs:subClassOf apqc:1_2_8_3_Design_customer_experience_support_structure_19971 ; . apqc:1_2_8_3_2_Identify_impact_on_functional_processes_19973 rdf:type owl:Class ; rdfs:label "Identify impact on functional processes"^^xsd:string ; apqc:hasPCFID "19973"^^xsd:string ; apqc:hasHierarchyID "1.2.8.3.2"^^xsd:string ; rdfs:subClassOf apqc:1_2_8_3_Design_customer_experience_support_structure_19971 ; . apqc:1_2_8_4_Develop_customer_experience_roadmap_to_develop_and_implement_defined_capabilities_19974 rdf:type owl:Class ; rdfs:label "Develop customer experience roadmap to develop and implement defined capabilities"^^xsd:string ; apqc:hasPCFID "19974"^^xsd:string ; apqc:hasHierarchyID "1.2.8.4"^^xsd:string ; rdfs:subClassOf apqc:1_2_8_Develop_customer_experience_strategy_19959 ; . apqc:1_2_9_Communicate_strategies_internally_and_externally_18916 rdf:type owl:Class ; rdfs:label "Communicate strategies internally and externally"^^xsd:string ; apqc:hasPCFID "18916"^^xsd:string ; apqc:hasHierarchyID "1.2.9"^^xsd:string ; rdfs:subClassOf apqc:1_2_Develop_business_strategy_10015 ; . apqc:1_3_Execute_and_measure_strategic_initiatives_10016 rdf:type owl:Class ; rdfs:label "Execute and measure strategic initiatives"^^xsd:string ; apqc:hasPCFID "10016"^^xsd:string ; apqc:hasHierarchyID "1.3"^^xsd:string ; rdfs:subClassOf apqc:1_0_Develop_Vision_and_Strategy_10002 ; . apqc:1_3_1_Develop_strategic_initiatives_10057 rdf:type owl:Class ; rdfs:label "Develop strategic initiatives"^^xsd:string ; apqc:hasPCFID "10057"^^xsd:string ; apqc:hasHierarchyID "1.3.1"^^xsd:string ; rdfs:subClassOf apqc:1_3_Execute_and_measure_strategic_initiatives_10016 ; . apqc:1_3_1_1_Identify_strategic_priorities_19975 rdf:type owl:Class ; rdfs:label "Identify strategic priorities"^^xsd:string ; apqc:hasPCFID "19975"^^xsd:string ; apqc:hasHierarchyID "1.3.1.1"^^xsd:string ; rdfs:subClassOf apqc:1_3_1_Develop_strategic_initiatives_10057 ; . apqc:1_3_1_2_Develop_strategic_initiatives_based_on_business_customer_value_19976 rdf:type owl:Class ; rdfs:label "Develop strategic initiatives based on business/customer value"^^xsd:string ; apqc:hasPCFID "19976"^^xsd:string ; apqc:hasHierarchyID "1.3.1.2"^^xsd:string ; rdfs:subClassOf apqc:1_3_1_Develop_strategic_initiatives_10057 ; . apqc:1_3_1_3_Review_with_stakeholders_19977 rdf:type owl:Class ; rdfs:label "Review with stakeholders"^^xsd:string ; apqc:hasPCFID "19977"^^xsd:string ; apqc:hasHierarchyID "1.3.1.3"^^xsd:string ; rdfs:subClassOf apqc:1_3_1_Develop_strategic_initiatives_10057 ; . apqc:1_3_2_Evaluate_strategic_initiatives_10058 rdf:type owl:Class ; rdfs:label "Evaluate strategic initiatives"^^xsd:string ; apqc:hasPCFID "10058"^^xsd:string ; apqc:hasHierarchyID "1.3.2"^^xsd:string ; rdfs:subClassOf apqc:1_3_Execute_and_measure_strategic_initiatives_10016 ; . apqc:1_3_2_1_Determine_business_value_for_each_strategic_priority_19978 rdf:type owl:Class ; rdfs:label "Determine business value for each strategic priority"^^xsd:string ; apqc:hasPCFID "19978"^^xsd:string ; apqc:hasHierarchyID "1.3.2.1"^^xsd:string ; rdfs:subClassOf apqc:1_3_2_Evaluate_strategic_initiatives_10058 ; . apqc:1_3_2_2_Determine_the_customer_value_for_each_strategic_priority_19979 rdf:type owl:Class ; rdfs:label "Determine the customer value for each strategic priority"^^xsd:string ; apqc:hasPCFID "19979"^^xsd:string ; apqc:hasHierarchyID "1.3.2.2"^^xsd:string ; rdfs:subClassOf apqc:1_3_2_Evaluate_strategic_initiatives_10058 ; . apqc:1_3_3_Select_strategic_initiatives_10059 rdf:type owl:Class ; rdfs:label "Select strategic initiatives"^^xsd:string ; apqc:hasPCFID "10059"^^xsd:string ; apqc:hasHierarchyID "1.3.3"^^xsd:string ; rdfs:subClassOf apqc:1_3_Execute_and_measure_strategic_initiatives_10016 ; . apqc:1_3_3_1_Prioritize_strategic_initiatives_19980 rdf:type owl:Class ; rdfs:label "Prioritize strategic initiatives"^^xsd:string ; apqc:hasPCFID "19980"^^xsd:string ; apqc:hasHierarchyID "1.3.3.1"^^xsd:string ; rdfs:subClassOf apqc:1_3_3_Select_strategic_initiatives_10059 ; . apqc:1_3_3_2_Communicate_strategic_initiatives_to_business_units_and_stakeholders_19981 rdf:type owl:Class ; rdfs:label "Communicate strategic initiatives to business units and stakeholders"^^xsd:string ; apqc:hasPCFID "19981"^^xsd:string ; apqc:hasHierarchyID "1.3.3.2"^^xsd:string ; rdfs:subClassOf apqc:1_3_3_Select_strategic_initiatives_10059 ; . apqc:1_3_4_Establish_high-level_measures_10060 rdf:type owl:Class ; rdfs:label "Establish high-level measures"^^xsd:string ; apqc:hasPCFID "10060"^^xsd:string ; apqc:hasHierarchyID "1.3.4"^^xsd:string ; rdfs:subClassOf apqc:1_3_Execute_and_measure_strategic_initiatives_10016 ; . apqc:1_3_4_1_Identify_business_value_drivers_19982 rdf:type owl:Class ; rdfs:label "Identify business value drivers"^^xsd:string ; apqc:hasPCFID "19982"^^xsd:string ; apqc:hasHierarchyID "1.3.4.1"^^xsd:string ; rdfs:subClassOf apqc:1_3_4_Establish_high-level_measures_10060 ; . apqc:1_3_4_2_Establish_baselines_for_business_value_drivers_19983 rdf:type owl:Class ; rdfs:label "Establish baselines for business value drivers"^^xsd:string ; apqc:hasPCFID "19983"^^xsd:string ; apqc:hasHierarchyID "1.3.4.2"^^xsd:string ; rdfs:subClassOf apqc:1_3_4_Establish_high-level_measures_10060 ; . apqc:1_3_4_3_Monitor_performance_against_baselines_19984 rdf:type owl:Class ; rdfs:label "Monitor performance against baselines"^^xsd:string ; apqc:hasPCFID "19984"^^xsd:string ; apqc:hasHierarchyID "1.3.4.3"^^xsd:string ; rdfs:subClassOf apqc:1_3_4_Establish_high-level_measures_10060 ; . apqc:1_3_5_Execute_strategic_initiatives_19507 rdf:type owl:Class ; rdfs:label "Execute strategic initiatives"^^xsd:string ; apqc:hasPCFID "19507"^^xsd:string ; apqc:hasHierarchyID "1.3.5"^^xsd:string ; rdfs:subClassOf apqc:1_3_Execute_and_measure_strategic_initiatives_10016 ; . apqc:2_0_Develop_and_Manage_Products_and_Services_10003 rdf:type owl:Class ; rdfs:label "Develop and Manage Products and Services"^^xsd:string ; apqc:hasPCFID "10003"^^xsd:string ; apqc:hasHierarchyID "2.0"^^xsd:string ; rdfs:subClassOf apqc:AmericanProductivityAndQualityCenter ; . apqc:2_1_Govern_and_manage_product_service_development_program_19696 rdf:type owl:Class ; rdfs:label "Govern and manage product/service development program"^^xsd:string ; apqc:hasPCFID "19696"^^xsd:string ; apqc:hasHierarchyID "2.1"^^xsd:string ; rdfs:subClassOf apqc:2_0_Develop_and_Manage_Products_and_Services_10003 ; . apqc:2_1_1_Manage_product_and_service_portfolio_10061 rdf:type owl:Class ; rdfs:label "Manage product and service portfolio"^^xsd:string ; apqc:hasPCFID "10061"^^xsd:string ; apqc:hasHierarchyID "2.1.1"^^xsd:string ; rdfs:subClassOf apqc:2_1_Govern_and_manage_product_service_development_program_19696 ; . apqc:2_1_1_1_Evaluate_performance_of_existing_products_services_against_market_opportunities_10063 rdf:type owl:Class ; rdfs:label "Evaluate performance of existing products/services against market opportunities"^^xsd:string ; apqc:hasPCFID "10063"^^xsd:string ; apqc:hasHierarchyID "2.1.1.1"^^xsd:string ; rdfs:subClassOf apqc:2_1_1_Manage_product_and_service_portfolio_10061 ; . apqc:2_1_1_2_Confirm_alignment_of_product_service_concepts_with_business_strategy_10066 rdf:type owl:Class ; rdfs:label "Confirm alignment of product/service concepts with business strategy"^^xsd:string ; apqc:hasPCFID "10066"^^xsd:string ; apqc:hasHierarchyID "2.1.1.2"^^xsd:string ; rdfs:subClassOf apqc:2_1_1_Manage_product_and_service_portfolio_10061 ; . apqc:2_1_1_3_Prioritize_and_select_new_product_service_concepts_10074 rdf:type owl:Class ; rdfs:label "Prioritize and select new product/service concepts"^^xsd:string ; apqc:hasPCFID "10074"^^xsd:string ; apqc:hasHierarchyID "2.1.1.3"^^xsd:string ; rdfs:subClassOf apqc:2_1_1_Manage_product_and_service_portfolio_10061 ; . apqc:2_1_1_4_Plan_and_develop_cost_and_quality_targets_10073 rdf:type owl:Class ; rdfs:label "Plan and develop cost and quality targets"^^xsd:string ; apqc:hasPCFID "10073"^^xsd:string ; apqc:hasHierarchyID "2.1.1.4"^^xsd:string ; rdfs:subClassOf apqc:2_1_1_Manage_product_and_service_portfolio_10061 ; . apqc:2_1_1_5_Specify_development_timing_targets_10075 rdf:type owl:Class ; rdfs:label "Specify development timing targets"^^xsd:string ; apqc:hasPCFID "10075"^^xsd:string ; apqc:hasHierarchyID "2.1.1.5"^^xsd:string ; rdfs:subClassOf apqc:2_1_1_Manage_product_and_service_portfolio_10061 ; . apqc:2_1_1_6_Plan_for_product_service_offering_modifications_10076 rdf:type owl:Class ; rdfs:label "Plan for product/service offering modifications"^^xsd:string ; apqc:hasPCFID "10076"^^xsd:string ; apqc:hasHierarchyID "2.1.1.6"^^xsd:string ; rdfs:subClassOf apqc:2_1_1_Manage_product_and_service_portfolio_10061 ; . apqc:2_1_2_Manage_product_and_service_life_cycle_10067 rdf:type owl:Class ; rdfs:label "Manage product and service life cycle"^^xsd:string ; apqc:hasPCFID "10067"^^xsd:string ; apqc:hasHierarchyID "2.1.2"^^xsd:string ; rdfs:subClassOf apqc:2_1_Govern_and_manage_product_service_development_program_19696 ; . apqc:2_1_2_1_Develop_plan_for_new_product_service_development_and_introduction_launch_16824 rdf:type owl:Class ; rdfs:label "Develop plan for new product/service development and introduction/launch"^^xsd:string ; apqc:hasPCFID "16824"^^xsd:string ; apqc:hasHierarchyID "2.1.2.1"^^xsd:string ; rdfs:subClassOf apqc:2_1_2_Manage_product_and_service_life_cycle_10067 ; . apqc:2_1_2_2_Introduce_new_products_services_10077 rdf:type owl:Class ; rdfs:label "Introduce new products/services"^^xsd:string ; apqc:hasPCFID "10077"^^xsd:string ; apqc:hasHierarchyID "2.1.2.2"^^xsd:string ; rdfs:subClassOf apqc:2_1_2_Manage_product_and_service_life_cycle_10067 ; . apqc:2_1_2_3_Retire_outdated_products_services_10078 rdf:type owl:Class ; rdfs:label "Retire outdated products/services"^^xsd:string ; apqc:hasPCFID "10078"^^xsd:string ; apqc:hasHierarchyID "2.1.2.3"^^xsd:string ; rdfs:subClassOf apqc:2_1_2_Manage_product_and_service_life_cycle_10067 ; . apqc:2_1_2_4_Identify_and_refine_performance_indicators_10079 rdf:type owl:Class ; rdfs:label "Identify and refine performance indicators"^^xsd:string ; apqc:hasPCFID "10079"^^xsd:string ; apqc:hasHierarchyID "2.1.2.4"^^xsd:string ; rdfs:subClassOf apqc:2_1_2_Manage_product_and_service_life_cycle_10067 ; . apqc:2_1_2_5_Conduct_post_launch_review_11423 rdf:type owl:Class ; rdfs:label "Conduct post launch review"^^xsd:string ; apqc:hasPCFID "11423"^^xsd:string ; apqc:hasHierarchyID "2.1.2.5"^^xsd:string ; rdfs:subClassOf apqc:2_1_2_Manage_product_and_service_life_cycle_10067 ; . apqc:2_1_2_5_1_Carry_out_post_launch_analytics_to_test_the_acceptability_in_the_market_19646 rdf:type owl:Class ; rdfs:label "Carry out post launch analytics to test the acceptability in the market"^^xsd:string ; apqc:hasPCFID "19646"^^xsd:string ; apqc:hasHierarchyID "2.1.2.5.1"^^xsd:string ; rdfs:subClassOf apqc:2_1_2_5_Conduct_post_launch_review_11423 ; . apqc:2_1_2_5_2_Review_market_performance_11424 rdf:type owl:Class ; rdfs:label "Review market performance"^^xsd:string ; apqc:hasPCFID "11424"^^xsd:string ; apqc:hasHierarchyID "2.1.2.5.2"^^xsd:string ; rdfs:subClassOf apqc:2_1_2_5_Conduct_post_launch_review_11423 ; . apqc:2_1_2_5_3_Review_effectiveness_of_supply_chain_and_distribution_network_11425 rdf:type owl:Class ; rdfs:label "Review effectiveness of supply chain and distribution network"^^xsd:string ; apqc:hasPCFID "11425"^^xsd:string ; apqc:hasHierarchyID "2.1.2.5.3"^^xsd:string ; rdfs:subClassOf apqc:2_1_2_5_Conduct_post_launch_review_11423 ; . apqc:2_1_2_5_4_Apply_data_and_analytics_to_review_supply_chain_methodologies_19647 rdf:type owl:Class ; rdfs:label "Apply data and analytics to review supply chain methodologies"^^xsd:string ; apqc:hasPCFID "19647"^^xsd:string ; apqc:hasHierarchyID "2.1.2.5.4"^^xsd:string ; rdfs:subClassOf apqc:2_1_2_5_Conduct_post_launch_review_11423 ; . apqc:2_1_2_5_5_Review_quality_and_performance_of_the_product_service_11426 rdf:type owl:Class ; rdfs:label "Review quality and performance of the product/service"^^xsd:string ; apqc:hasPCFID "11426"^^xsd:string ; apqc:hasHierarchyID "2.1.2.5.5"^^xsd:string ; rdfs:subClassOf apqc:2_1_2_5_Conduct_post_launch_review_11423 ; . apqc:2_1_2_5_6_Conduct_financial_review_11427 rdf:type owl:Class ; rdfs:label "Conduct financial review"^^xsd:string ; apqc:hasPCFID "11427"^^xsd:string ; apqc:hasHierarchyID "2.1.2.5.6"^^xsd:string ; rdfs:subClassOf apqc:2_1_2_5_Conduct_post_launch_review_11423 ; . apqc:2_1_2_5_7_Conduct_new_product_development_process_assessment_11428 rdf:type owl:Class ; rdfs:label "Conduct new product development process assessment"^^xsd:string ; apqc:hasPCFID "11428"^^xsd:string ; apqc:hasHierarchyID "2.1.2.5.7"^^xsd:string ; rdfs:subClassOf apqc:2_1_2_5_Conduct_post_launch_review_11423 ; . apqc:2_1_3_Manage_patents_copyrights_and_regulatory_requirements_19985 rdf:type owl:Class ; rdfs:label "Manage patents, copyrights, and regulatory requirements"^^xsd:string ; apqc:hasPCFID "19985"^^xsd:string ; apqc:hasHierarchyID "2.1.3"^^xsd:string ; rdfs:subClassOf apqc:2_1_Govern_and_manage_product_service_development_program_19696 ; . apqc:2_1_3_1_Conduct_mandatory_and_elective_reviews_19941 rdf:type owl:Class ; rdfs:label "Conduct mandatory and elective reviews"^^xsd:string ; apqc:hasPCFID "19941"^^xsd:string ; apqc:hasHierarchyID "2.1.3.1"^^xsd:string ; rdfs:subClassOf apqc:2_1_3_Manage_patents_copyrights_and_regulatory_requirements_19985 ; . apqc:2_1_3_2_Review_infringement_of_patents_and_copyrights_16826 rdf:type owl:Class ; rdfs:label "Review infringement of patents and copyrights"^^xsd:string ; apqc:hasPCFID "16826"^^xsd:string ; apqc:hasHierarchyID "2.1.3.2"^^xsd:string ; rdfs:subClassOf apqc:2_1_3_Manage_patents_copyrights_and_regulatory_requirements_19985 ; . apqc:2_1_3_3_Determine_patent_and_copyright_needs_16827 rdf:type owl:Class ; rdfs:label "Determine patent and copyright needs"^^xsd:string ; apqc:hasPCFID "16827"^^xsd:string ; apqc:hasHierarchyID "2.1.3.3"^^xsd:string ; rdfs:subClassOf apqc:2_1_3_Manage_patents_copyrights_and_regulatory_requirements_19985 ; . apqc:2_1_3_4_Define_product_technical_documentation_management_requirements_19697 rdf:type owl:Class ; rdfs:label "Define product technical documentation management requirements"^^xsd:string ; apqc:hasPCFID "19697"^^xsd:string ; apqc:hasHierarchyID "2.1.3.4"^^xsd:string ; rdfs:subClassOf apqc:2_1_3_Manage_patents_copyrights_and_regulatory_requirements_19985 ; . apqc:2_1_3_5_Manage_regulatory_requirements_12771 rdf:type owl:Class ; rdfs:label "Manage regulatory requirements"^^xsd:string ; apqc:hasPCFID "12771"^^xsd:string ; apqc:hasHierarchyID "2.1.3.5"^^xsd:string ; rdfs:subClassOf apqc:2_1_3_Manage_patents_copyrights_and_regulatory_requirements_19985 ; . apqc:2_1_3_5_1_Train_employees_on_appropriate_regulatory_requirements_12772 rdf:type owl:Class ; rdfs:label "Train employees on appropriate regulatory requirements"^^xsd:string ; apqc:hasPCFID "12772"^^xsd:string ; apqc:hasHierarchyID "2.1.3.5.1"^^xsd:string ; rdfs:subClassOf apqc:2_1_3_5_Manage_regulatory_requirements_12771 ; . apqc:2_1_3_5_2_Maintain_records_for_regulatory_agencies_12773 rdf:type owl:Class ; rdfs:label "Maintain records for regulatory agencies"^^xsd:string ; apqc:hasPCFID "12773"^^xsd:string ; apqc:hasHierarchyID "2.1.3.5.2"^^xsd:string ; rdfs:subClassOf apqc:2_1_3_5_Manage_regulatory_requirements_12771 ; . apqc:2_1_3_5_3_Manage_regulatory_submission_life_cycle_12776 rdf:type owl:Class ; rdfs:label "Manage regulatory submission life cycle"^^xsd:string ; apqc:hasPCFID "12776"^^xsd:string ; apqc:hasHierarchyID "2.1.3.5.3"^^xsd:string ; rdfs:subClassOf apqc:2_1_3_5_Manage_regulatory_requirements_12771 ; . apqc:2_1_4_Manage_product_and_service_master_data_11740 rdf:type owl:Class ; rdfs:label "Manage product and service master data"^^xsd:string ; apqc:hasPCFID "11740"^^xsd:string ; apqc:hasHierarchyID "2.1.4"^^xsd:string ; rdfs:subClassOf apqc:2_1_Govern_and_manage_product_service_development_program_19696 ; . apqc:2_1_4_1_Manage_materials_master_lists_11741 rdf:type owl:Class ; rdfs:label "Manage materials master lists"^^xsd:string ; apqc:hasPCFID "11741"^^xsd:string ; apqc:hasHierarchyID "2.1.4.1"^^xsd:string ; rdfs:subClassOf apqc:2_1_4_Manage_product_and_service_master_data_11740 ; . apqc:2_1_4_2_Manage_bills_of_material_11742 rdf:type owl:Class ; rdfs:label "Manage bills of material"^^xsd:string ; apqc:hasPCFID "11742"^^xsd:string ; apqc:hasHierarchyID "2.1.4.2"^^xsd:string ; rdfs:subClassOf apqc:2_1_4_Manage_product_and_service_master_data_11740 ; . apqc:2_1_4_3_Manage_routings_11743 rdf:type owl:Class ; rdfs:label "Manage routings"^^xsd:string ; apqc:hasPCFID "11743"^^xsd:string ; apqc:hasHierarchyID "2.1.4.3"^^xsd:string ; rdfs:subClassOf apqc:2_1_4_Manage_product_and_service_master_data_11740 ; . apqc:2_1_4_4_Manage_specifications_11744 rdf:type owl:Class ; rdfs:label "Manage specifications"^^xsd:string ; apqc:hasPCFID "11744"^^xsd:string ; apqc:hasHierarchyID "2.1.4.4"^^xsd:string ; rdfs:subClassOf apqc:2_1_4_Manage_product_and_service_master_data_11740 ; . apqc:2_1_4_5_Manage_drawings_11745 rdf:type owl:Class ; rdfs:label "Manage drawings"^^xsd:string ; apqc:hasPCFID "11745"^^xsd:string ; apqc:hasHierarchyID "2.1.4.5"^^xsd:string ; rdfs:subClassOf apqc:2_1_4_Manage_product_and_service_master_data_11740 ; . apqc:2_1_4_6_Manage_product_material_classification_11746 rdf:type owl:Class ; rdfs:label "Manage product/material classification"^^xsd:string ; apqc:hasPCFID "11746"^^xsd:string ; apqc:hasHierarchyID "2.1.4.6"^^xsd:string ; rdfs:subClassOf apqc:2_1_4_Manage_product_and_service_master_data_11740 ; . apqc:2_1_4_7_Develop_and_maintain_quality_inspection_documents_11747 rdf:type owl:Class ; rdfs:label "Develop and maintain quality/inspection documents"^^xsd:string ; apqc:hasPCFID "11747"^^xsd:string ; apqc:hasHierarchyID "2.1.4.7"^^xsd:string ; rdfs:subClassOf apqc:2_1_4_Manage_product_and_service_master_data_11740 ; . apqc:2_1_4_8_Maintain_process_specification_data_11748 rdf:type owl:Class ; rdfs:label "Maintain process specification data"^^xsd:string ; apqc:hasPCFID "11748"^^xsd:string ; apqc:hasHierarchyID "2.1.4.8"^^xsd:string ; rdfs:subClassOf apqc:2_1_4_Manage_product_and_service_master_data_11740 ; . apqc:2_1_4_9_Manage_traceability_data_11749 rdf:type owl:Class ; rdfs:label "Manage traceability data"^^xsd:string ; apqc:hasPCFID "11749"^^xsd:string ; apqc:hasHierarchyID "2.1.4.9"^^xsd:string ; rdfs:subClassOf apqc:2_1_4_Manage_product_and_service_master_data_11740 ; . apqc:2_1_4_10_Review_and_approve_data_access_requests_11750 rdf:type owl:Class ; rdfs:label "Review and approve data access requests"^^xsd:string ; apqc:hasPCFID "11750"^^xsd:string ; apqc:hasHierarchyID "2.1.4.10"^^xsd:string ; rdfs:subClassOf apqc:2_1_4_Manage_product_and_service_master_data_11740 ; . apqc:2_2_Generate_and_define_new_product_service_ideas_19698 rdf:type owl:Class ; rdfs:label "Generate and define new product/service ideas"^^xsd:string ; apqc:hasPCFID "19698"^^xsd:string ; apqc:hasHierarchyID "2.2"^^xsd:string ; rdfs:subClassOf apqc:2_0_Develop_and_Manage_Products_and_Services_10003 ; . apqc:2_2_1_Perform_discovery_research_10065 rdf:type owl:Class ; rdfs:label "Perform discovery research"^^xsd:string ; apqc:hasPCFID "10065"^^xsd:string ; apqc:hasHierarchyID "2.2.1"^^xsd:string ; rdfs:subClassOf apqc:2_2_Generate_and_define_new_product_service_ideas_19698 ; . apqc:2_2_1_1_Identify_new_technologies_10070 rdf:type owl:Class ; rdfs:label "Identify new technologies"^^xsd:string ; apqc:hasPCFID "10070"^^xsd:string ; apqc:hasHierarchyID "2.2.1.1"^^xsd:string ; rdfs:subClassOf apqc:2_2_1_Perform_discovery_research_10065 ; . apqc:2_2_1_2_Develop_new_technologies_10071 rdf:type owl:Class ; rdfs:label "Develop new technologies"^^xsd:string ; apqc:hasPCFID "10071"^^xsd:string ; apqc:hasHierarchyID "2.2.1.2"^^xsd:string ; rdfs:subClassOf apqc:2_2_1_Perform_discovery_research_10065 ; . apqc:2_2_1_3_Assess_feasibility_of_integrating_new_leading_technologies_into_product_service_concepts_10072 rdf:type owl:Class ; rdfs:label "Assess feasibility of integrating new leading technologies into product/service concepts"^^xsd:string ; apqc:hasPCFID "10072"^^xsd:string ; apqc:hasHierarchyID "2.2.1.3"^^xsd:string ; rdfs:subClassOf apqc:2_2_1_Perform_discovery_research_10065 ; . apqc:2_2_2_Generate_new_product_service_concepts_19669 rdf:type owl:Class ; rdfs:label "Generate new product/service concepts"^^xsd:string ; apqc:hasPCFID "19669"^^xsd:string ; apqc:hasHierarchyID "2.2.2"^^xsd:string ; rdfs:subClassOf apqc:2_2_Generate_and_define_new_product_service_ideas_19698 ; . apqc:2_2_2_1_Gather_new_product_service_ideas_and_requirements_19986 rdf:type owl:Class ; rdfs:label "Gather new product/service ideas and requirements"^^xsd:string ; apqc:hasPCFID "19986"^^xsd:string ; apqc:hasHierarchyID "2.2.2.1"^^xsd:string ; rdfs:subClassOf apqc:2_2_2_Generate_new_product_service_concepts_19669 ; . apqc:2_2_2_2_Analyze_new_product_service_ideas_and_requirements_19987 rdf:type owl:Class ; rdfs:label "Analyze new product/service ideas and requirements"^^xsd:string ; apqc:hasPCFID "19987"^^xsd:string ; apqc:hasHierarchyID "2.2.2.2"^^xsd:string ; rdfs:subClassOf apqc:2_2_2_Generate_new_product_service_concepts_19669 ; . apqc:2_2_2_3_Evaluate_new_product_service_inputs_and_requirements_19988 rdf:type owl:Class ; rdfs:label "Evaluate new product/service inputs and requirements"^^xsd:string ; apqc:hasPCFID "19988"^^xsd:string ; apqc:hasHierarchyID "2.2.2.3"^^xsd:string ; rdfs:subClassOf apqc:2_2_2_Generate_new_product_service_concepts_19669 ; . apqc:2_2_2_4_Formulate_new_product_service_concepts_19989 rdf:type owl:Class ; rdfs:label "Formulate new product/service concepts"^^xsd:string ; apqc:hasPCFID "19989"^^xsd:string ; apqc:hasHierarchyID "2.2.2.4"^^xsd:string ; rdfs:subClassOf apqc:2_2_2_Generate_new_product_service_concepts_19669 ; . apqc:2_2_2_5_Identify_potential_improvements_to_existing_products_and_services_10068 rdf:type owl:Class ; rdfs:label "Identify potential improvements to existing products and services"^^xsd:string ; apqc:hasPCFID "10068"^^xsd:string ; apqc:hasHierarchyID "2.2.2.5"^^xsd:string ; rdfs:subClassOf apqc:2_2_2_Generate_new_product_service_concepts_19669 ; . apqc:2_2_3_Define_product_service_development_requirements_19990 rdf:type owl:Class ; rdfs:label "Define product/service development requirements"^^xsd:string ; apqc:hasPCFID "19990"^^xsd:string ; apqc:hasHierarchyID "2.2.3"^^xsd:string ; rdfs:subClassOf apqc:2_2_Generate_and_define_new_product_service_ideas_19698 ; . apqc:2_2_3_1_Define_product_service_requirements_11331 rdf:type owl:Class ; rdfs:label "Define product/service requirements"^^xsd:string ; apqc:hasPCFID "11331"^^xsd:string ; apqc:hasHierarchyID "2.2.3.1"^^xsd:string ; rdfs:subClassOf apqc:2_2_3_Define_product_service_development_requirements_19990 ; . apqc:2_2_3_1_1_Define_basic_functional_requirements_19991 rdf:type owl:Class ; rdfs:label "Define basic functional requirements"^^xsd:string ; apqc:hasPCFID "19991"^^xsd:string ; apqc:hasHierarchyID "2.2.3.1.1"^^xsd:string ; rdfs:subClassOf apqc:2_2_3_1_Define_product_service_requirements_11331 ; . apqc:2_2_3_1_2_Derive_interoperability_requirements_for_products_and_services_16808 rdf:type owl:Class ; rdfs:label "Derive interoperability requirements for products and services"^^xsd:string ; apqc:hasPCFID "16808"^^xsd:string ; apqc:hasHierarchyID "2.2.3.1.2"^^xsd:string ; rdfs:subClassOf apqc:2_2_3_1_Define_product_service_requirements_11331 ; . apqc:2_2_3_1_3_Derive_safety_requirements_for_products_and_services_16809 rdf:type owl:Class ; rdfs:label "Derive safety requirements for products and services"^^xsd:string ; apqc:hasPCFID "16809"^^xsd:string ; apqc:hasHierarchyID "2.2.3.1.3"^^xsd:string ; rdfs:subClassOf apqc:2_2_3_1_Define_product_service_requirements_11331 ; . apqc:2_2_3_1_4_Derive_security_requirements_for_products_and_services_16810 rdf:type owl:Class ; rdfs:label "Derive security requirements for products and services"^^xsd:string ; apqc:hasPCFID "16810"^^xsd:string ; apqc:hasHierarchyID "2.2.3.1.4"^^xsd:string ; rdfs:subClassOf apqc:2_2_3_1_Define_product_service_requirements_11331 ; . apqc:2_2_3_1_5_Derive_regulatory_compliance_requirements_16811 rdf:type owl:Class ; rdfs:label "Derive regulatory compliance requirements"^^xsd:string ; apqc:hasPCFID "16811"^^xsd:string ; apqc:hasHierarchyID "2.2.3.1.5"^^xsd:string ; rdfs:subClassOf apqc:2_2_3_1_Define_product_service_requirements_11331 ; . apqc:2_2_3_1_6_Derive_requirements_from_industry_standards_16812 rdf:type owl:Class ; rdfs:label "Derive requirements from industry standards"^^xsd:string ; apqc:hasPCFID "16812"^^xsd:string ; apqc:hasHierarchyID "2.2.3.1.6"^^xsd:string ; rdfs:subClassOf apqc:2_2_3_1_Define_product_service_requirements_11331 ; . apqc:2_2_3_1_7_Develop_user_experience_requirements_19992 rdf:type owl:Class ; rdfs:label "Develop user experience requirements"^^xsd:string ; apqc:hasPCFID "19992"^^xsd:string ; apqc:hasHierarchyID "2.2.3.1.7"^^xsd:string ; rdfs:subClassOf apqc:2_2_3_1_Define_product_service_requirements_11331 ; . apqc:2_2_3_1_8_Derive_�services-as-a-product�_offering_16814 rdf:type owl:Class ; rdfs:label "Derive �services-as-a-product� offering"^^xsd:string ; apqc:hasPCFID "16814"^^xsd:string ; apqc:hasHierarchyID "2.2.3.1.8"^^xsd:string ; rdfs:subClassOf apqc:2_2_3_1_Define_product_service_requirements_11331 ; . apqc:2_2_3_2_Define_post_launch_support_model_16815 rdf:type owl:Class ; rdfs:label "Define post launch support model"^^xsd:string ; apqc:hasPCFID "16815"^^xsd:string ; apqc:hasHierarchyID "2.2.3.2"^^xsd:string ; rdfs:subClassOf apqc:2_2_3_Define_product_service_development_requirements_19990 ; . apqc:2_2_3_3_Identify_product_service_bundling_opportunities_17389 rdf:type owl:Class ; rdfs:label "Identify product/service bundling opportunities"^^xsd:string ; apqc:hasPCFID "17389"^^xsd:string ; apqc:hasHierarchyID "2.2.3.3"^^xsd:string ; rdfs:subClassOf apqc:2_2_3_Define_product_service_development_requirements_19990 ; . apqc:2_3_Develop_products_and_services_10062 rdf:type owl:Class ; rdfs:label "Develop products and services"^^xsd:string ; apqc:hasPCFID "10062"^^xsd:string ; apqc:hasHierarchyID "2.3"^^xsd:string ; rdfs:subClassOf apqc:2_0_Develop_and_Manage_Products_and_Services_10003 ; . apqc:2_3_1_Design_and_prototype_products_and_services_19993 rdf:type owl:Class ; rdfs:label "Design and prototype products and services"^^xsd:string ; apqc:hasPCFID "19993"^^xsd:string ; apqc:hasHierarchyID "2.3.1"^^xsd:string ; rdfs:subClassOf apqc:2_3_Develop_products_and_services_10062 ; . apqc:2_3_1_1_Assign_resources_to_product_service_project_10083 rdf:type owl:Class ; rdfs:label "Assign resources to product/service project"^^xsd:string ; apqc:hasPCFID "10083"^^xsd:string ; apqc:hasHierarchyID "2.3.1.1"^^xsd:string ; rdfs:subClassOf apqc:2_3_1_Design_and_prototype_products_and_services_19993 ; . apqc:2_3_1_1_1_Identify_requirements_for_product_service_design_development_partners_19994 rdf:type owl:Class ; rdfs:label "Identify requirements for product/service design/development partners"^^xsd:string ; apqc:hasPCFID "19994"^^xsd:string ; apqc:hasHierarchyID "2.3.1.1.1"^^xsd:string ; rdfs:subClassOf apqc:2_3_1_1_Assign_resources_to_product_service_project_10083 ; . apqc:2_3_1_2_Prepare_high-level_business_case_and_technical_assessment_10084 rdf:type owl:Class ; rdfs:label "Prepare high-level business case and technical assessment"^^xsd:string ; apqc:hasPCFID "10084"^^xsd:string ; apqc:hasHierarchyID "2.3.1.2"^^xsd:string ; rdfs:subClassOf apqc:2_3_1_Design_and_prototype_products_and_services_19993 ; . apqc:2_3_1_3_Develop_product_service_design_specifications_10085 rdf:type owl:Class ; rdfs:label "Develop product/service design specifications"^^xsd:string ; apqc:hasPCFID "10085"^^xsd:string ; apqc:hasHierarchyID "2.3.1.3"^^xsd:string ; rdfs:subClassOf apqc:2_3_1_Design_and_prototype_products_and_services_19993 ; . apqc:2_3_1_4_Develop_user_experience_design_specifications_16813 rdf:type owl:Class ; rdfs:label "Develop user experience design specifications"^^xsd:string ; apqc:hasPCFID "16813"^^xsd:string ; apqc:hasHierarchyID "2.3.1.4"^^xsd:string ; rdfs:subClassOf apqc:2_3_1_Design_and_prototype_products_and_services_19993 ; . apqc:2_3_1_5_Provide_warranty-related_recommendations_16817 rdf:type owl:Class ; rdfs:label "Provide warranty-related recommendations"^^xsd:string ; apqc:hasPCFID "16817"^^xsd:string ; apqc:hasHierarchyID "2.3.1.5"^^xsd:string ; rdfs:subClassOf apqc:2_3_1_Design_and_prototype_products_and_services_19993 ; . apqc:2_3_1_6_Document_design_specifications_10086 rdf:type owl:Class ; rdfs:label "Document design specifications"^^xsd:string ; apqc:hasPCFID "10086"^^xsd:string ; apqc:hasHierarchyID "2.3.1.6"^^xsd:string ; rdfs:subClassOf apqc:2_3_1_Design_and_prototype_products_and_services_19993 ; . apqc:2_3_1_7_Conduct_mandatory_and_elective_external_reviews_10087 rdf:type owl:Class ; rdfs:label "Conduct mandatory and elective external reviews"^^xsd:string ; apqc:hasPCFID "10087"^^xsd:string ; apqc:hasHierarchyID "2.3.1.7"^^xsd:string ; rdfs:subClassOf apqc:2_3_1_Design_and_prototype_products_and_services_19993 ; . apqc:2_3_1_8_Design_products_services_19995 rdf:type owl:Class ; rdfs:label "Design products/services"^^xsd:string ; apqc:hasPCFID "19995"^^xsd:string ; apqc:hasHierarchyID "2.3.1.8"^^xsd:string ; rdfs:subClassOf apqc:2_3_1_Design_and_prototype_products_and_services_19993 ; . apqc:2_3_1_8_1_Design_for_manufacturing_16819 rdf:type owl:Class ; rdfs:label "Design for manufacturing"^^xsd:string ; apqc:hasPCFID "16819"^^xsd:string ; apqc:hasHierarchyID "2.3.1.8.1"^^xsd:string ; rdfs:subClassOf apqc:2_3_1_8_Design_products_services_19995 ; . apqc:2_3_1_8_2_Design_for_product_servicing_16820 rdf:type owl:Class ; rdfs:label "Design for product servicing"^^xsd:string ; apqc:hasPCFID "16820"^^xsd:string ; apqc:hasHierarchyID "2.3.1.8.2"^^xsd:string ; rdfs:subClassOf apqc:2_3_1_8_Design_products_services_19995 ; . apqc:2_3_1_8_3_Design_for_re-manufacturing_16821 rdf:type owl:Class ; rdfs:label "Design for re-manufacturing"^^xsd:string ; apqc:hasPCFID "16821"^^xsd:string ; apqc:hasHierarchyID "2.3.1.8.3"^^xsd:string ; rdfs:subClassOf apqc:2_3_1_8_Design_products_services_19995 ; . apqc:2_3_1_8_4_Review_product_troubleshooting_methodology_16822 rdf:type owl:Class ; rdfs:label "Review product troubleshooting methodology"^^xsd:string ; apqc:hasPCFID "16822"^^xsd:string ; apqc:hasHierarchyID "2.3.1.8.4"^^xsd:string ; rdfs:subClassOf apqc:2_3_1_8_Design_products_services_19995 ; . apqc:2_3_1_8_5_Design_and_manage_product_data_design_and_bill_of_materials_16818 rdf:type owl:Class ; rdfs:label "Design and manage product data, design, and bill of materials"^^xsd:string ; apqc:hasPCFID "16818"^^xsd:string ; apqc:hasHierarchyID "2.3.1.8.5"^^xsd:string ; rdfs:subClassOf apqc:2_3_1_8_Design_products_services_19995 ; . apqc:2_3_1_8_6_Design_for_product_upgrades_16823 rdf:type owl:Class ; rdfs:label "Design for product upgrades"^^xsd:string ; apqc:hasPCFID "16823"^^xsd:string ; apqc:hasHierarchyID "2.3.1.8.6"^^xsd:string ; rdfs:subClassOf apqc:2_3_1_8_Design_products_services_19995 ; . apqc:2_3_1_9_Build_prototypes_proof_of_concepts_10088 rdf:type owl:Class ; rdfs:label "Build prototypes/proof of concepts"^^xsd:string ; apqc:hasPCFID "10088"^^xsd:string ; apqc:hasHierarchyID "2.3.1.9"^^xsd:string ; rdfs:subClassOf apqc:2_3_1_Design_and_prototype_products_and_services_19993 ; . apqc:2_3_1_10_Develop_and_test_prototype_production_and_or_service_delivery_process_10098 rdf:type owl:Class ; rdfs:label "Develop and test prototype production and/or service delivery process"^^xsd:string ; apqc:hasPCFID "10098"^^xsd:string ; apqc:hasHierarchyID "2.3.1.10"^^xsd:string ; rdfs:subClassOf apqc:2_3_1_Design_and_prototype_products_and_services_19993 ; . apqc:2_3_1_11_Eliminate_quality_and_reliability_problems_10089 rdf:type owl:Class ; rdfs:label "Eliminate quality and reliability problems"^^xsd:string ; apqc:hasPCFID "10089"^^xsd:string ; apqc:hasHierarchyID "2.3.1.11"^^xsd:string ; rdfs:subClassOf apqc:2_3_1_Design_and_prototype_products_and_services_19993 ; . apqc:2_3_1_12_Conduct_in-house_product_service_testing_and_evaluate_feasibility_10090 rdf:type owl:Class ; rdfs:label "Conduct in-house product/service testing and evaluate feasibility"^^xsd:string ; apqc:hasPCFID "10090"^^xsd:string ; apqc:hasHierarchyID "2.3.1.12"^^xsd:string ; rdfs:subClassOf apqc:2_3_1_Design_and_prototype_products_and_services_19993 ; . apqc:2_3_1_13_Identify_design_development_performance_indicators_10091 rdf:type owl:Class ; rdfs:label "Identify design/development performance indicators"^^xsd:string ; apqc:hasPCFID "10091"^^xsd:string ; apqc:hasHierarchyID "2.3.1.13"^^xsd:string ; rdfs:subClassOf apqc:2_3_1_Design_and_prototype_products_and_services_19993 ; . apqc:2_3_1_14_Collaborate_on_design_with_suppliers_and_external_partners_10092 rdf:type owl:Class ; rdfs:label "Collaborate on design with suppliers and external partners"^^xsd:string ; apqc:hasPCFID "10092"^^xsd:string ; apqc:hasHierarchyID "2.3.1.14"^^xsd:string ; rdfs:subClassOf apqc:2_3_1_Design_and_prototype_products_and_services_19993 ; . apqc:2_3_2_Test_market_for_new_or_revised_products_and_services_19996 rdf:type owl:Class ; rdfs:label "Test market for new or revised products and services"^^xsd:string ; apqc:hasPCFID "19996"^^xsd:string ; apqc:hasHierarchyID "2.3.2"^^xsd:string ; rdfs:subClassOf apqc:2_3_Develop_products_and_services_10062 ; . apqc:2_3_2_1_Prepare_detailed_market_study_10093 rdf:type owl:Class ; rdfs:label "Prepare detailed market study"^^xsd:string ; apqc:hasPCFID "10093"^^xsd:string ; apqc:hasHierarchyID "2.3.2.1"^^xsd:string ; rdfs:subClassOf apqc:2_3_2_Test_market_for_new_or_revised_products_and_services_19996 ; . apqc:2_3_2_2_Conduct_customer_tests_and_interviews_10094 rdf:type owl:Class ; rdfs:label "Conduct customer tests and interviews"^^xsd:string ; apqc:hasPCFID "10094"^^xsd:string ; apqc:hasHierarchyID "2.3.2.2"^^xsd:string ; rdfs:subClassOf apqc:2_3_2_Test_market_for_new_or_revised_products_and_services_19996 ; . apqc:2_3_2_3_Finalize_product_service_characteristics_and_business_cases_10095 rdf:type owl:Class ; rdfs:label "Finalize product/service characteristics and business cases"^^xsd:string ; apqc:hasPCFID "10095"^^xsd:string ; apqc:hasHierarchyID "2.3.2.3"^^xsd:string ; rdfs:subClassOf apqc:2_3_2_Test_market_for_new_or_revised_products_and_services_19996 ; . apqc:2_3_2_4_Finalize_technical_requirements_10096 rdf:type owl:Class ; rdfs:label "Finalize technical requirements"^^xsd:string ; apqc:hasPCFID "10096"^^xsd:string ; apqc:hasHierarchyID "2.3.2.4"^^xsd:string ; rdfs:subClassOf apqc:2_3_2_Test_market_for_new_or_revised_products_and_services_19996 ; . apqc:2_3_3_Prepare_for_production_service_delivery_19997 rdf:type owl:Class ; rdfs:label "Prepare for production/service delivery"^^xsd:string ; apqc:hasPCFID "19997"^^xsd:string ; apqc:hasHierarchyID "2.3.3"^^xsd:string ; rdfs:subClassOf apqc:2_3_Develop_products_and_services_10062 ; . apqc:2_3_3_1_Design_and_obtain_necessary_capabilities_materials_and_equipment_10099 rdf:type owl:Class ; rdfs:label "Design and obtain necessary capabilities/materials and equipment"^^xsd:string ; apqc:hasPCFID "10099"^^xsd:string ; apqc:hasHierarchyID "2.3.3.1"^^xsd:string ; rdfs:subClassOf apqc:2_3_3_Prepare_for_production_service_delivery_19997 ; . apqc:2_3_3_2_Identify_requirements_for_changes_to_manufacturing_delivery_processes_10097 rdf:type owl:Class ; rdfs:label "Identify requirements for changes to manufacturing/delivery processes"^^xsd:string ; apqc:hasPCFID "10097"^^xsd:string ; apqc:hasHierarchyID "2.3.3.2"^^xsd:string ; rdfs:subClassOf apqc:2_3_3_Prepare_for_production_service_delivery_19997 ; . apqc:2_3_3_3_Request_engineering_process_change_11418 rdf:type owl:Class ; rdfs:label "Request engineering/process change"^^xsd:string ; apqc:hasPCFID "11418"^^xsd:string ; apqc:hasHierarchyID "2.3.3.3"^^xsd:string ; rdfs:subClassOf apqc:2_3_3_Prepare_for_production_service_delivery_19997 ; . apqc:2_3_3_4_Install_and_validate_production_service_delivery_process_10100 rdf:type owl:Class ; rdfs:label "Install and validate production/service delivery process"^^xsd:string ; apqc:hasPCFID "10100"^^xsd:string ; apqc:hasHierarchyID "2.3.3.4"^^xsd:string ; rdfs:subClassOf apqc:2_3_3_Prepare_for_production_service_delivery_19997 ; . apqc:2_3_3_4_1_Monitor_initial_production_runs_11417 rdf:type owl:Class ; rdfs:label "Monitor initial production runs"^^xsd:string ; apqc:hasPCFID "11417"^^xsd:string ; apqc:hasHierarchyID "2.3.3.4.1"^^xsd:string ; rdfs:subClassOf apqc:2_3_3_4_Install_and_validate_production_service_delivery_process_10100 ; . apqc:2_3_3_5_Validate_launch_procedures_19998 rdf:type owl:Class ; rdfs:label "Validate launch procedures"^^xsd:string ; apqc:hasPCFID "19998"^^xsd:string ; apqc:hasHierarchyID "2.3.3.5"^^xsd:string ; rdfs:subClassOf apqc:2_3_3_Prepare_for_production_service_delivery_19997 ; . apqc:3_0_Market_and_Sell_Products_and_Services_10004 rdf:type owl:Class ; rdfs:label "Market and Sell Products and Services"^^xsd:string ; apqc:hasPCFID "10004"^^xsd:string ; apqc:hasHierarchyID "3.0"^^xsd:string ; rdfs:subClassOf apqc:AmericanProductivityAndQualityCenter; . apqc:3_1_Understand_markets_customers_and_capabilities_10101 rdf:type owl:Class ; rdfs:label "Understand markets, customers, and capabilities"^^xsd:string ; apqc:hasPCFID "10101"^^xsd:string ; apqc:hasHierarchyID "3.1"^^xsd:string ; rdfs:subClassOf apqc:3_0_Market_and_Sell_Products_and_Services_10004 ; . apqc:3_1_1_Perform_customer_and_market_intelligence_analysis_10106 rdf:type owl:Class ; rdfs:label "Perform customer and market intelligence analysis"^^xsd:string ; apqc:hasPCFID "10106"^^xsd:string ; apqc:hasHierarchyID "3.1.1"^^xsd:string ; rdfs:subClassOf apqc:3_1_Understand_markets_customers_and_capabilities_10101 ; . apqc:3_1_1_1_Conduct_customer_and_market_research_10108 rdf:type owl:Class ; rdfs:label "Conduct customer and market research"^^xsd:string ; apqc:hasPCFID "10108"^^xsd:string ; apqc:hasHierarchyID "3.1.1.1"^^xsd:string ; rdfs:subClassOf apqc:3_1_1_Perform_customer_and_market_intelligence_analysis_10106 ; . apqc:3_1_1_2_Identify_market_segments_10109 rdf:type owl:Class ; rdfs:label "Identify market segments"^^xsd:string ; apqc:hasPCFID "10109"^^xsd:string ; apqc:hasHierarchyID "3.1.1.2"^^xsd:string ; rdfs:subClassOf apqc:3_1_1_Perform_customer_and_market_intelligence_analysis_10106 ; . apqc:3_1_1_3_Analyze_market_and_industry_trends_10110 rdf:type owl:Class ; rdfs:label "Analyze market and industry trends"^^xsd:string ; apqc:hasPCFID "10110"^^xsd:string ; apqc:hasHierarchyID "3.1.1.3"^^xsd:string ; rdfs:subClassOf apqc:3_1_1_Perform_customer_and_market_intelligence_analysis_10106 ; . apqc:3_1_1_4_Analyze_competing_organizations_competitive_substitute_products_services_10111 rdf:type owl:Class ; rdfs:label "Analyze competing organizations, competitive/substitute products/services"^^xsd:string ; apqc:hasPCFID "10111"^^xsd:string ; apqc:hasHierarchyID "3.1.1.4"^^xsd:string ; rdfs:subClassOf apqc:3_1_1_Perform_customer_and_market_intelligence_analysis_10106 ; . apqc:3_1_1_5_Evaluate_existing_products_services_10112 rdf:type owl:Class ; rdfs:label "Evaluate existing products/services"^^xsd:string ; apqc:hasPCFID "10112"^^xsd:string ; apqc:hasHierarchyID "3.1.1.5"^^xsd:string ; rdfs:subClassOf apqc:3_1_1_Perform_customer_and_market_intelligence_analysis_10106 ; . apqc:3_1_1_6_Assess_internal_and_external_business_environment_10113 rdf:type owl:Class ; rdfs:label "Assess internal and external business environment"^^xsd:string ; apqc:hasPCFID "10113"^^xsd:string ; apqc:hasHierarchyID "3.1.1.6"^^xsd:string ; rdfs:subClassOf apqc:3_1_1_Perform_customer_and_market_intelligence_analysis_10106 ; . apqc:3_1_2_Evaluate_and_prioritize_market_opportunities_10107 rdf:type owl:Class ; rdfs:label "Evaluate and prioritize market opportunities"^^xsd:string ; apqc:hasPCFID "10107"^^xsd:string ; apqc:hasHierarchyID "3.1.2"^^xsd:string ; rdfs:subClassOf apqc:3_1_Understand_markets_customers_and_capabilities_10101 ; . apqc:3_1_2_1_Quantify_market_opportunities_10116 rdf:type owl:Class ; rdfs:label "Quantify market opportunities"^^xsd:string ; apqc:hasPCFID "10116"^^xsd:string ; apqc:hasHierarchyID "3.1.2.1"^^xsd:string ; rdfs:subClassOf apqc:3_1_2_Evaluate_and_prioritize_market_opportunities_10107 ; . apqc:3_1_2_2_Determine_target_segments_10117 rdf:type owl:Class ; rdfs:label "Determine target segments"^^xsd:string ; apqc:hasPCFID "10117"^^xsd:string ; apqc:hasHierarchyID "3.1.2.2"^^xsd:string ; rdfs:subClassOf apqc:3_1_2_Evaluate_and_prioritize_market_opportunities_10107 ; . apqc:3_1_2_2_1_Identify_under-served_and_saturated_market_segments_18941 rdf:type owl:Class ; rdfs:label "Identify under-served and saturated market segments"^^xsd:string ; apqc:hasPCFID "18941"^^xsd:string ; apqc:hasHierarchyID "3.1.2.2.1"^^xsd:string ; rdfs:subClassOf apqc:3_1_2_2_Determine_target_segments_10117 ; . apqc:3_1_2_3_Prioritize_opportunities_consistent_with_capabilities_and_overall_business_strategy_10118 rdf:type owl:Class ; rdfs:label "Prioritize opportunities consistent with capabilities and overall business strategy"^^xsd:string ; apqc:hasPCFID "10118"^^xsd:string ; apqc:hasHierarchyID "3.1.2.3"^^xsd:string ; rdfs:subClassOf apqc:3_1_2_Evaluate_and_prioritize_market_opportunities_10107 ; . apqc:3_1_2_4_Validate_opportunities_10119 rdf:type owl:Class ; rdfs:label "Validate opportunities"^^xsd:string ; apqc:hasPCFID "10119"^^xsd:string ; apqc:hasHierarchyID "3.1.2.4"^^xsd:string ; rdfs:subClassOf apqc:3_1_2_Evaluate_and_prioritize_market_opportunities_10107 ; . apqc:3_2_Develop_marketing_strategy_10102 rdf:type owl:Class ; rdfs:label "Develop marketing strategy"^^xsd:string ; apqc:hasPCFID "10102"^^xsd:string ; apqc:hasHierarchyID "3.2"^^xsd:string ; rdfs:subClassOf apqc:3_0_Market_and_Sell_Products_and_Services_10004 ; . apqc:3_2_1_Define_offering_and_customer_value_proposition_11168 rdf:type owl:Class ; rdfs:label "Define offering and customer value proposition"^^xsd:string ; apqc:hasPCFID "11168"^^xsd:string ; apqc:hasHierarchyID "3.2.1"^^xsd:string ; rdfs:subClassOf apqc:3_2_Develop_marketing_strategy_10102 ; . apqc:3_2_1_1_Define_offering_and_positioning_11169 rdf:type owl:Class ; rdfs:label "Define offering and positioning"^^xsd:string ; apqc:hasPCFID "11169"^^xsd:string ; apqc:hasHierarchyID "3.2.1.1"^^xsd:string ; rdfs:subClassOf apqc:3_2_1_Define_offering_and_customer_value_proposition_11168 ; . apqc:3_2_1_2_Develop_value_proposition_including_brand_positioning_for_target_segments_11170 rdf:type owl:Class ; rdfs:label "Develop value proposition including brand positioning for target segments"^^xsd:string ; apqc:hasPCFID "11170"^^xsd:string ; apqc:hasHierarchyID "3.2.1.2"^^xsd:string ; rdfs:subClassOf apqc:3_2_1_Define_offering_and_customer_value_proposition_11168 ; . apqc:3_2_1_3_Validate_value_proposition_with_target_segments_11171 rdf:type owl:Class ; rdfs:label "Validate value proposition with target segments"^^xsd:string ; apqc:hasPCFID "11171"^^xsd:string ; apqc:hasHierarchyID "3.2.1.3"^^xsd:string ; rdfs:subClassOf apqc:3_2_1_Define_offering_and_customer_value_proposition_11168 ; . apqc:3_2_1_4_Develop_new_branding_11172 rdf:type owl:Class ; rdfs:label "Develop new branding"^^xsd:string ; apqc:hasPCFID "11172"^^xsd:string ; apqc:hasHierarchyID "3.2.1.4"^^xsd:string ; rdfs:subClassOf apqc:3_2_1_Define_offering_and_customer_value_proposition_11168 ; . apqc:3_2_2_Define_pricing_strategy_10123 rdf:type owl:Class ; rdfs:label "Define pricing strategy"^^xsd:string ; apqc:hasPCFID "10123"^^xsd:string ; apqc:hasHierarchyID "3.2.2"^^xsd:string ; rdfs:subClassOf apqc:3_2_Develop_marketing_strategy_10102 ; . apqc:3_2_2_1_Conduct_pricing_analysis_13169 rdf:type owl:Class ; rdfs:label "Conduct pricing analysis"^^xsd:string ; apqc:hasPCFID "13169"^^xsd:string ; apqc:hasHierarchyID "3.2.2.1"^^xsd:string ; rdfs:subClassOf apqc:3_2_2_Define_pricing_strategy_10123 ; . apqc:3_2_2_2_Establish_guidelines_for_applying_pricing_and_discounting_of_products_services_10124 rdf:type owl:Class ; rdfs:label "Establish guidelines for applying pricing and discounting of products/services"^^xsd:string ; apqc:hasPCFID "10124"^^xsd:string ; apqc:hasHierarchyID "3.2.2.2"^^xsd:string ; rdfs:subClassOf apqc:3_2_2_Define_pricing_strategy_10123 ; . apqc:3_2_2_3_Establish_pricing_targets_19999 rdf:type owl:Class ; rdfs:label "Establish pricing targets"^^xsd:string ; apqc:hasPCFID "19999"^^xsd:string ; apqc:hasHierarchyID "3.2.2.3"^^xsd:string ; rdfs:subClassOf apqc:3_2_2_Define_pricing_strategy_10123 ; . apqc:3_2_2_4_Approve_pricing_strategies_policies_and_targets_10125 rdf:type owl:Class ; rdfs:label "Approve pricing strategies/policies and targets"^^xsd:string ; apqc:hasPCFID "10125"^^xsd:string ; apqc:hasHierarchyID "3.2.2.4"^^xsd:string ; rdfs:subClassOf apqc:3_2_2_Define_pricing_strategy_10123 ; . apqc:3_2_3_Define_and_manage_channel_strategy_20000 rdf:type owl:Class ; rdfs:label "Define and manage channel strategy"^^xsd:string ; apqc:hasPCFID "20000"^^xsd:string ; apqc:hasHierarchyID "3.2.3"^^xsd:string ; rdfs:subClassOf apqc:3_2_Develop_marketing_strategy_10102 ; . apqc:3_2_3_1_Determine_channels_to_be_supported_20001 rdf:type owl:Class ; rdfs:label "Determine channels to be supported"^^xsd:string ; apqc:hasPCFID "20001"^^xsd:string ; apqc:hasHierarchyID "3.2.3.1"^^xsd:string ; rdfs:subClassOf apqc:3_2_3_Define_and_manage_channel_strategy_20000 ; . apqc:3_2_3_2_Establish_channel_objectives_20002 rdf:type owl:Class ; rdfs:label "Establish channel objectives"^^xsd:string ; apqc:hasPCFID "20002"^^xsd:string ; apqc:hasHierarchyID "3.2.3.2"^^xsd:string ; rdfs:subClassOf apqc:3_2_3_Define_and_manage_channel_strategy_20000 ; . apqc:3_2_3_3_Determine_channel_role_and_fit_with_target_segments_10127 rdf:type owl:Class ; rdfs:label "Determine channel role and fit with target segments"^^xsd:string ; apqc:hasPCFID "10127"^^xsd:string ; apqc:hasHierarchyID "3.2.3.3"^^xsd:string ; rdfs:subClassOf apqc:3_2_3_Define_and_manage_channel_strategy_20000 ; . apqc:3_2_3_4_Select_channels_for_target_segments_10128 rdf:type owl:Class ; rdfs:label "Select channels for target segments"^^xsd:string ; apqc:hasPCFID "10128"^^xsd:string ; apqc:hasHierarchyID "3.2.3.4"^^xsd:string ; rdfs:subClassOf apqc:3_2_3_Define_and_manage_channel_strategy_20000 ; . apqc:3_2_3_5_Identify_required_channel_capabilities_20003 rdf:type owl:Class ; rdfs:label "Identify required channel capabilities"^^xsd:string ; apqc:hasPCFID "20003"^^xsd:string ; apqc:hasHierarchyID "3.2.3.5"^^xsd:string ; rdfs:subClassOf apqc:3_2_3_Define_and_manage_channel_strategy_20000 ; . apqc:3_2_3_6_Evaluate_channel_attributes_and_potential_partners_10126 rdf:type owl:Class ; rdfs:label "Evaluate channel attributes and potential partners"^^xsd:string ; apqc:hasPCFID "10126"^^xsd:string ; apqc:hasHierarchyID "3.2.3.6"^^xsd:string ; rdfs:subClassOf apqc:3_2_3_Define_and_manage_channel_strategy_20000 ; . apqc:3_2_3_7_Orchestrate_seamless_customer_experience_across_supported_channels_20004 rdf:type owl:Class ; rdfs:label "Orchestrate seamless customer experience across supported channels"^^xsd:string ; apqc:hasPCFID "20004"^^xsd:string ; apqc:hasHierarchyID "3.2.3.7"^^xsd:string ; rdfs:subClassOf apqc:3_2_3_Define_and_manage_channel_strategy_20000 ; . apqc:3_2_3_7_1_Define_omni-channel_strategy_16590 rdf:type owl:Class ; rdfs:label "Define omni-channel strategy"^^xsd:string ; apqc:hasPCFID "16590"^^xsd:string ; apqc:hasHierarchyID "3.2.3.7.1"^^xsd:string ; rdfs:subClassOf apqc:3_2_3_7_Orchestrate_seamless_customer_experience_across_supported_channels_20004 ; . apqc:3_2_3_7_2_Define_omni-channel_requirements_16591 rdf:type owl:Class ; rdfs:label "Define omni-channel requirements"^^xsd:string ; apqc:hasPCFID "16591"^^xsd:string ; apqc:hasHierarchyID "3.2.3.7.2"^^xsd:string ; rdfs:subClassOf apqc:3_2_3_7_Orchestrate_seamless_customer_experience_across_supported_channels_20004 ; . apqc:3_2_3_7_3_Develop_omni-channel_policies_and_procedures_16592 rdf:type owl:Class ; rdfs:label "Develop omni-channel policies and procedures"^^xsd:string ; apqc:hasPCFID "16592"^^xsd:string ; apqc:hasHierarchyID "3.2.3.7.3"^^xsd:string ; rdfs:subClassOf apqc:3_2_3_7_Orchestrate_seamless_customer_experience_across_supported_channels_20004 ; . apqc:3_2_3_8_Develop_and_manage_execution_roadmap_20005 rdf:type owl:Class ; rdfs:label "Develop and manage execution roadmap"^^xsd:string ; apqc:hasPCFID "20005"^^xsd:string ; apqc:hasHierarchyID "3.2.3.8"^^xsd:string ; rdfs:subClassOf apqc:3_2_3_Define_and_manage_channel_strategy_20000 ; . apqc:3_2_4_Analyze_and_manage_channel_performance_20006 rdf:type owl:Class ; rdfs:label "Analyze and manage channel performance"^^xsd:string ; apqc:hasPCFID "20006"^^xsd:string ; apqc:hasHierarchyID "3.2.4"^^xsd:string ; rdfs:subClassOf apqc:3_2_Develop_marketing_strategy_10102 ; . apqc:3_2_4_1_Establish_channel-specific_metrics_and_targets_16573 rdf:type owl:Class ; rdfs:label "Establish channel-specific metrics and targets"^^xsd:string ; apqc:hasPCFID "16573"^^xsd:string ; apqc:hasHierarchyID "3.2.4.1"^^xsd:string ; rdfs:subClassOf apqc:3_2_4_Analyze_and_manage_channel_performance_20006 ; . apqc:3_2_4_2_Monitor_and_report_performance_16574 rdf:type owl:Class ; rdfs:label "Monitor and report performance"^^xsd:string ; apqc:hasPCFID "16574"^^xsd:string ; apqc:hasHierarchyID "3.2.4.2"^^xsd:string ; rdfs:subClassOf apqc:3_2_4_Analyze_and_manage_channel_performance_20006 ; . apqc:3_2_4_3_Monitor_and_report_events_influencing_factors_16575 rdf:type owl:Class ; rdfs:label "Monitor and report events influencing factors"^^xsd:string ; apqc:hasPCFID "16575"^^xsd:string ; apqc:hasHierarchyID "3.2.4.3"^^xsd:string ; rdfs:subClassOf apqc:3_2_4_Analyze_and_manage_channel_performance_20006 ; . apqc:3_2_4_4_Analyze_performance_16500 rdf:type owl:Class ; rdfs:label "Analyze performance"^^xsd:string ; apqc:hasPCFID "16500"^^xsd:string ; apqc:hasHierarchyID "3.2.4.4"^^xsd:string ; rdfs:subClassOf apqc:3_2_4_Analyze_and_manage_channel_performance_20006 ; . apqc:3_2_4_5_Develop_plan_for_improvements_16501 rdf:type owl:Class ; rdfs:label "Develop plan for improvements"^^xsd:string ; apqc:hasPCFID "16501"^^xsd:string ; apqc:hasHierarchyID "3.2.4.5"^^xsd:string ; rdfs:subClassOf apqc:3_2_4_Analyze_and_manage_channel_performance_20006 ; . apqc:3_2_5_Develop_marketing_communication_strategy_16848 rdf:type owl:Class ; rdfs:label "Develop marketing communication strategy"^^xsd:string ; apqc:hasPCFID "16848"^^xsd:string ; apqc:hasHierarchyID "3.2.5"^^xsd:string ; rdfs:subClassOf apqc:3_2_Develop_marketing_strategy_10102 ; . apqc:3_2_5_1_Develop_customer_communication_calendar_16849 rdf:type owl:Class ; rdfs:label "Develop customer communication calendar"^^xsd:string ; apqc:hasPCFID "16849"^^xsd:string ; apqc:hasHierarchyID "3.2.5.1"^^xsd:string ; rdfs:subClassOf apqc:3_2_5_Develop_marketing_communication_strategy_16848 ; . apqc:3_2_5_2_Define_public_relations__PR__strategy_16850 rdf:type owl:Class ; rdfs:label "Define public relations (PR) strategy"^^xsd:string ; apqc:hasPCFID "16850"^^xsd:string ; apqc:hasHierarchyID "3.2.5.2"^^xsd:string ; rdfs:subClassOf apqc:3_2_5_Develop_marketing_communication_strategy_16848 ; . apqc:3_2_5_3_Define_direct_marketing_strategy_16851 rdf:type owl:Class ; rdfs:label "Define direct marketing strategy"^^xsd:string ; apqc:hasPCFID "16851"^^xsd:string ; apqc:hasHierarchyID "3.2.5.3"^^xsd:string ; rdfs:subClassOf apqc:3_2_5_Develop_marketing_communication_strategy_16848 ; . apqc:3_2_5_4_Define_internal_marketing_communication_strategy_16852 rdf:type owl:Class ; rdfs:label "Define internal marketing communication strategy"^^xsd:string ; apqc:hasPCFID "16852"^^xsd:string ; apqc:hasHierarchyID "3.2.5.4"^^xsd:string ; rdfs:subClassOf apqc:3_2_5_Develop_marketing_communication_strategy_16848 ; . apqc:3_2_5_5_Identify_new_media_for_marketing_communication_16853 rdf:type owl:Class ; rdfs:label "Identify new media for marketing communication"^^xsd:string ; apqc:hasPCFID "16853"^^xsd:string ; apqc:hasHierarchyID "3.2.5.5"^^xsd:string ; rdfs:subClassOf apqc:3_2_5_Develop_marketing_communication_strategy_16848 ; . apqc:3_2_5_6_Define_new_media_communication_strategy_16854 rdf:type owl:Class ; rdfs:label "Define new media communication strategy"^^xsd:string ; apqc:hasPCFID "16854"^^xsd:string ; apqc:hasHierarchyID "3.2.5.6"^^xsd:string ; rdfs:subClassOf apqc:3_2_5_Develop_marketing_communication_strategy_16848 ; . apqc:3_2_5_7_Define_point_of_sale__POS__communication_strategy_16855 rdf:type owl:Class ; rdfs:label "Define point of sale (POS) communication strategy"^^xsd:string ; apqc:hasPCFID "16855"^^xsd:string ; apqc:hasHierarchyID "3.2.5.7"^^xsd:string ; rdfs:subClassOf apqc:3_2_5_Develop_marketing_communication_strategy_16848 ; . apqc:3_2_5_8_Define_communication_guidelines_and_mechanisms_18627 rdf:type owl:Class ; rdfs:label "Define communication guidelines and mechanisms"^^xsd:string ; apqc:hasPCFID "18627"^^xsd:string ; apqc:hasHierarchyID "3.2.5.8"^^xsd:string ; rdfs:subClassOf apqc:3_2_5_Develop_marketing_communication_strategy_16848 ; . apqc:3_2_6_Design_and_manage_customer_loyalty_program_18924 rdf:type owl:Class ; rdfs:label "Design and manage customer loyalty program"^^xsd:string ; apqc:hasPCFID "18924"^^xsd:string ; apqc:hasHierarchyID "3.2.6"^^xsd:string ; rdfs:subClassOf apqc:3_2_Develop_marketing_strategy_10102 ; . apqc:3_2_6_1_Define_customer_loyalty_program_20007 rdf:type owl:Class ; rdfs:label "Define customer loyalty program"^^xsd:string ; apqc:hasPCFID "20007"^^xsd:string ; apqc:hasHierarchyID "3.2.6.1"^^xsd:string ; rdfs:subClassOf apqc:3_2_6_Design_and_manage_customer_loyalty_program_18924 ; . apqc:3_2_6_2_Acquire_members_to_customer_loyalty_program_18925 rdf:type owl:Class ; rdfs:label "Acquire members to customer loyalty program"^^xsd:string ; apqc:hasPCFID "18925"^^xsd:string ; apqc:hasHierarchyID "3.2.6.2"^^xsd:string ; rdfs:subClassOf apqc:3_2_6_Design_and_manage_customer_loyalty_program_18924 ; . apqc:3_2_6_3_Build_engagement_and_relationship_with_members_18926 rdf:type owl:Class ; rdfs:label "Build engagement and relationship with members"^^xsd:string ; apqc:hasPCFID "18926"^^xsd:string ; apqc:hasHierarchyID "3.2.6.3"^^xsd:string ; rdfs:subClassOf apqc:3_2_6_Design_and_manage_customer_loyalty_program_18924 ; . apqc:3_2_6_4_Monitor_customer_loyalty_program_benefits_to_the_enterprise_and_the_customer_16633 rdf:type owl:Class ; rdfs:label "Monitor customer loyalty program benefits to the enterprise and the customer"^^xsd:string ; apqc:hasPCFID "16633"^^xsd:string ; apqc:hasHierarchyID "3.2.6.4"^^xsd:string ; rdfs:subClassOf apqc:3_2_6_Design_and_manage_customer_loyalty_program_18924 ; . apqc:3_2_6_5_Optimize_loyalty_program_value_to_both_the_enterprise_and_the_customer_18927 rdf:type owl:Class ; rdfs:label "Optimize loyalty program value to both the enterprise and the customer"^^xsd:string ; apqc:hasPCFID "18927"^^xsd:string ; apqc:hasHierarchyID "3.2.6.5"^^xsd:string ; rdfs:subClassOf apqc:3_2_6_Design_and_manage_customer_loyalty_program_18924 ; . apqc:3_3_Develop_and_manage_marketing_plans_20008 rdf:type owl:Class ; rdfs:label "Develop and manage marketing plans"^^xsd:string ; apqc:hasPCFID "20008"^^xsd:string ; apqc:hasHierarchyID "3.3"^^xsd:string ; rdfs:subClassOf apqc:3_0_Market_and_Sell_Products_and_Services_10004 ; . apqc:3_3_1_Establish_goals_objectives_and_metrics_for_products_services_by_channel_segment_10148 rdf:type owl:Class ; rdfs:label "Establish goals, objectives, and metrics for products/services by channel/segment"^^xsd:string ; apqc:hasPCFID "10148"^^xsd:string ; apqc:hasHierarchyID "3.3.1"^^xsd:string ; rdfs:subClassOf apqc:3_3_Develop_and_manage_marketing_plans_20008 ; . apqc:3_3_2_Establish_marketing_budgets_10149 rdf:type owl:Class ; rdfs:label "Establish marketing budgets"^^xsd:string ; apqc:hasPCFID "10149"^^xsd:string ; apqc:hasHierarchyID "3.3.2"^^xsd:string ; rdfs:subClassOf apqc:3_3_Develop_and_manage_marketing_plans_20008 ; . apqc:3_3_2_1_Confirm_marketing_alignment_to_business_strategy_10155 rdf:type owl:Class ; rdfs:label "Confirm marketing alignment to business strategy"^^xsd:string ; apqc:hasPCFID "10155"^^xsd:string ; apqc:hasHierarchyID "3.3.2.1"^^xsd:string ; rdfs:subClassOf apqc:3_3_2_Establish_marketing_budgets_10149 ; . apqc:3_3_2_2_Determine_costs_of_marketing_10156 rdf:type owl:Class ; rdfs:label "Determine costs of marketing"^^xsd:string ; apqc:hasPCFID "10156"^^xsd:string ; apqc:hasHierarchyID "3.3.2.2"^^xsd:string ; rdfs:subClassOf apqc:3_3_2_Establish_marketing_budgets_10149 ; . apqc:3_3_2_3_Create_marketing_budget_10157 rdf:type owl:Class ; rdfs:label "Create marketing budget"^^xsd:string ; apqc:hasPCFID "10157"^^xsd:string ; apqc:hasHierarchyID "3.3.2.3"^^xsd:string ; rdfs:subClassOf apqc:3_3_2_Establish_marketing_budgets_10149 ; . apqc:3_3_2_4_Determine_projected_ROI_for_marketing_investment_17683 rdf:type owl:Class ; rdfs:label "Determine projected ROI for marketing investment"^^xsd:string ; apqc:hasPCFID "17683"^^xsd:string ; apqc:hasHierarchyID "3.3.2.4"^^xsd:string ; rdfs:subClassOf apqc:3_3_2_Establish_marketing_budgets_10149 ; . apqc:3_3_3_Develop_and_manage_pricing_10151 rdf:type owl:Class ; rdfs:label "Develop and manage pricing"^^xsd:string ; apqc:hasPCFID "10151"^^xsd:string ; apqc:hasHierarchyID "3.3.3"^^xsd:string ; rdfs:subClassOf apqc:3_3_Develop_and_manage_marketing_plans_20008 ; . apqc:3_3_3_1_Understand_resource_requirements_for_each_product_service_and_delivery_channel_method_20009 rdf:type owl:Class ; rdfs:label "Understand resource requirements for each product/service and delivery channel/method"^^xsd:string ; apqc:hasPCFID "20009"^^xsd:string ; apqc:hasHierarchyID "3.3.3.1"^^xsd:string ; rdfs:subClassOf apqc:3_3_3_Develop_and_manage_pricing_10151 ; . apqc:3_3_3_2_Determine_corporate_incentives_18948 rdf:type owl:Class ; rdfs:label "Determine corporate incentives"^^xsd:string ; apqc:hasPCFID "18948"^^xsd:string ; apqc:hasHierarchyID "3.3.3.2"^^xsd:string ; rdfs:subClassOf apqc:3_3_3_Develop_and_manage_pricing_10151 ; . apqc:3_3_3_3_Determine_pricing_based_on_volume_unit_forecast_10163 rdf:type owl:Class ; rdfs:label "Determine pricing based on volume/unit forecast"^^xsd:string ; apqc:hasPCFID "10163"^^xsd:string ; apqc:hasHierarchyID "3.3.3.3"^^xsd:string ; rdfs:subClassOf apqc:3_3_3_Develop_and_manage_pricing_10151 ; . apqc:3_3_3_4_Execute_pricing_plan_10164 rdf:type owl:Class ; rdfs:label "Execute pricing plan"^^xsd:string ; apqc:hasPCFID "10164"^^xsd:string ; apqc:hasHierarchyID "3.3.3.4"^^xsd:string ; rdfs:subClassOf apqc:3_3_3_Develop_and_manage_pricing_10151 ; . apqc:3_3_3_5_Evaluate_pricing_performance_10165 rdf:type owl:Class ; rdfs:label "Evaluate pricing performance"^^xsd:string ; apqc:hasPCFID "10165"^^xsd:string ; apqc:hasHierarchyID "3.3.3.5"^^xsd:string ; rdfs:subClassOf apqc:3_3_3_Develop_and_manage_pricing_10151 ; . apqc:3_3_3_6_Refine_pricing_as_needed_10166 rdf:type owl:Class ; rdfs:label "Refine pricing as needed"^^xsd:string ; apqc:hasPCFID "10166"^^xsd:string ; apqc:hasHierarchyID "3.3.3.6"^^xsd:string ; rdfs:subClassOf apqc:3_3_3_Develop_and_manage_pricing_10151 ; . apqc:3_3_3_7_Implement_promotional_pricing_programs_11495 rdf:type owl:Class ; rdfs:label "Implement promotional pricing programs"^^xsd:string ; apqc:hasPCFID "11495"^^xsd:string ; apqc:hasHierarchyID "3.3.3.7"^^xsd:string ; rdfs:subClassOf apqc:3_3_3_Develop_and_manage_pricing_10151 ; . apqc:3_3_3_8_Implement_other_retail_pricing_programs_11496 rdf:type owl:Class ; rdfs:label "Implement other retail pricing programs"^^xsd:string ; apqc:hasPCFID "11496"^^xsd:string ; apqc:hasHierarchyID "3.3.3.8"^^xsd:string ; rdfs:subClassOf apqc:3_3_3_Develop_and_manage_pricing_10151 ; . apqc:3_3_3_9_Communicate_and_implement_price_changes_11497 rdf:type owl:Class ; rdfs:label "Communicate and implement price changes"^^xsd:string ; apqc:hasPCFID "11497"^^xsd:string ; apqc:hasHierarchyID "3.3.3.9"^^xsd:string ; rdfs:subClassOf apqc:3_3_3_Develop_and_manage_pricing_10151 ; . apqc:3_3_3_10_Achieve_regulatory_approval_for_pricing_17684 rdf:type owl:Class ; rdfs:label "Achieve regulatory approval for pricing"^^xsd:string ; apqc:hasPCFID "17684"^^xsd:string ; apqc:hasHierarchyID "3.3.3.10"^^xsd:string ; rdfs:subClassOf apqc:3_3_3_Develop_and_manage_pricing_10151 ; . apqc:3_3_4_Develop_and_manage_promotional_activities_20010 rdf:type owl:Class ; rdfs:label "Develop and manage promotional activities"^^xsd:string ; apqc:hasPCFID "20010"^^xsd:string ; apqc:hasHierarchyID "3.3.4"^^xsd:string ; rdfs:subClassOf apqc:3_3_Develop_and_manage_marketing_plans_20008 ; . apqc:3_3_4_1_Define_promotional_concepts_and_objectives_10167 rdf:type owl:Class ; rdfs:label "Define promotional concepts and objectives"^^xsd:string ; apqc:hasPCFID "10167"^^xsd:string ; apqc:hasHierarchyID "3.3.4.1"^^xsd:string ; rdfs:subClassOf apqc:3_3_4_Develop_and_manage_promotional_activities_20010 ; . apqc:3_3_4_2_Develop_marketing_messages_10159 rdf:type owl:Class ; rdfs:label "Develop marketing messages"^^xsd:string ; apqc:hasPCFID "10159"^^xsd:string ; apqc:hasHierarchyID "3.3.4.2"^^xsd:string ; rdfs:subClassOf apqc:3_3_4_Develop_and_manage_promotional_activities_20010 ; . apqc:3_3_4_3_Define_target_audience_10160 rdf:type owl:Class ; rdfs:label "Define target audience"^^xsd:string ; apqc:hasPCFID "10160"^^xsd:string ; apqc:hasHierarchyID "3.3.4.3"^^xsd:string ; rdfs:subClassOf apqc:3_3_4_Develop_and_manage_promotional_activities_20010 ; . apqc:3_3_4_4_Plan_and_test_promotional_activities_10168 rdf:type owl:Class ; rdfs:label "Plan and test promotional activities"^^xsd:string ; apqc:hasPCFID "10168"^^xsd:string ; apqc:hasHierarchyID "3.3.4.4"^^xsd:string ; rdfs:subClassOf apqc:3_3_4_Develop_and_manage_promotional_activities_20010 ; . apqc:3_3_4_5_Execute_promotional_activities_10169 rdf:type owl:Class ; rdfs:label "Execute promotional activities"^^xsd:string ; apqc:hasPCFID "10169"^^xsd:string ; apqc:hasHierarchyID "3.3.4.5"^^xsd:string ; rdfs:subClassOf apqc:3_3_4_Develop_and_manage_promotional_activities_20010 ; . apqc:3_3_4_6_Evaluate_promotional_performance_metrics_10170 rdf:type owl:Class ; rdfs:label "Evaluate promotional performance metrics"^^xsd:string ; apqc:hasPCFID "10170"^^xsd:string ; apqc:hasHierarchyID "3.3.4.6"^^xsd:string ; rdfs:subClassOf apqc:3_3_4_Develop_and_manage_promotional_activities_20010 ; . apqc:3_3_4_7_Refine_promotional_performance_metrics_10171 rdf:type owl:Class ; rdfs:label "Refine promotional performance metrics"^^xsd:string ; apqc:hasPCFID "10171"^^xsd:string ; apqc:hasHierarchyID "3.3.4.7"^^xsd:string ; rdfs:subClassOf apqc:3_3_4_Develop_and_manage_promotional_activities_20010 ; . apqc:3_3_4_8_Incorporate_learning_into_future_planned_consumer_promotions_10172 rdf:type owl:Class ; rdfs:label "Incorporate learning into future/planned consumer promotions"^^xsd:string ; apqc:hasPCFID "10172"^^xsd:string ; apqc:hasHierarchyID "3.3.4.8"^^xsd:string ; rdfs:subClassOf apqc:3_3_4_Develop_and_manage_promotional_activities_20010 ; . apqc:3_3_5_Track_customer_management_measures_10153 rdf:type owl:Class ; rdfs:label "Track customer management measures"^^xsd:string ; apqc:hasPCFID "10153"^^xsd:string ; apqc:hasHierarchyID "3.3.5"^^xsd:string ; rdfs:subClassOf apqc:3_3_Develop_and_manage_marketing_plans_20008 ; . apqc:3_3_5_1_Determine_customer_lifetime_value_10173 rdf:type owl:Class ; rdfs:label "Determine customer lifetime value"^^xsd:string ; apqc:hasPCFID "10173"^^xsd:string ; apqc:hasHierarchyID "3.3.5.1"^^xsd:string ; rdfs:subClassOf apqc:3_3_5_Track_customer_management_measures_10153 ; . apqc:3_3_5_2_Analyze_customer_revenue_trend_10174 rdf:type owl:Class ; rdfs:label "Analyze customer revenue trend"^^xsd:string ; apqc:hasPCFID "10174"^^xsd:string ; apqc:hasHierarchyID "3.3.5.2"^^xsd:string ; rdfs:subClassOf apqc:3_3_5_Track_customer_management_measures_10153 ; . apqc:3_3_5_3_Analyze_customer_attrition_and_retention_rates_10175 rdf:type owl:Class ; rdfs:label "Analyze customer attrition and retention rates"^^xsd:string ; apqc:hasPCFID "10175"^^xsd:string ; apqc:hasHierarchyID "3.3.5.3"^^xsd:string ; rdfs:subClassOf apqc:3_3_5_Track_customer_management_measures_10153 ; . apqc:3_3_5_4_Analyze_customer_metrics_10176 rdf:type owl:Class ; rdfs:label "Analyze customer metrics"^^xsd:string ; apqc:hasPCFID "10176"^^xsd:string ; apqc:hasHierarchyID "3.3.5.4"^^xsd:string ; rdfs:subClassOf apqc:3_3_5_Track_customer_management_measures_10153 ; . apqc:3_3_5_5_Revise_customer_strategies_objectives_and_plans_based_on_metrics_10177 rdf:type owl:Class ; rdfs:label "Revise customer strategies, objectives, and plans based on metrics"^^xsd:string ; apqc:hasPCFID "10177"^^xsd:string ; apqc:hasHierarchyID "3.3.5.5"^^xsd:string ; rdfs:subClassOf apqc:3_3_5_Track_customer_management_measures_10153 ; . apqc:3_3_6_Analyze_and_respond_to_customer_insight_16613 rdf:type owl:Class ; rdfs:label "Analyze and respond to customer insight"^^xsd:string ; apqc:hasPCFID "16613"^^xsd:string ; apqc:hasHierarchyID "3.3.6"^^xsd:string ; rdfs:subClassOf apqc:3_3_Develop_and_manage_marketing_plans_20008 ; . apqc:3_3_6_1_Monitor_and_respond_to_social_media_activity_16627 rdf:type owl:Class ; rdfs:label "Monitor and respond to social media activity"^^xsd:string ; apqc:hasPCFID "16627"^^xsd:string ; apqc:hasHierarchyID "3.3.6.1"^^xsd:string ; rdfs:subClassOf apqc:3_3_6_Analyze_and_respond_to_customer_insight_16613 ; . apqc:3_3_6_2_Analyze_customer_website_activity_16614 rdf:type owl:Class ; rdfs:label "Analyze customer website activity"^^xsd:string ; apqc:hasPCFID "16614"^^xsd:string ; apqc:hasHierarchyID "3.3.6.2"^^xsd:string ; rdfs:subClassOf apqc:3_3_6_Analyze_and_respond_to_customer_insight_16613 ; . apqc:3_3_6_3_Analyze_customer_purchase_patterns_16615 rdf:type owl:Class ; rdfs:label "Analyze customer purchase patterns"^^xsd:string ; apqc:hasPCFID "16615"^^xsd:string ; apqc:hasHierarchyID "3.3.6.3"^^xsd:string ; rdfs:subClassOf apqc:3_3_6_Analyze_and_respond_to_customer_insight_16613 ; . apqc:3_3_6_4_Develop_business_rules_to_provide_personalized_offers_16616 rdf:type owl:Class ; rdfs:label "Develop business rules to provide personalized offers"^^xsd:string ; apqc:hasPCFID "16616"^^xsd:string ; apqc:hasHierarchyID "3.3.6.4"^^xsd:string ; rdfs:subClassOf apqc:3_3_6_Analyze_and_respond_to_customer_insight_16613 ; . apqc:3_3_6_5_Monitor_effectiveness_of_personalized_offers_and_adjust_offers_accordingly_16617 rdf:type owl:Class ; rdfs:label "Monitor effectiveness of personalized offers and adjust offers accordingly"^^xsd:string ; apqc:hasPCFID "16617"^^xsd:string ; apqc:hasHierarchyID "3.3.6.5"^^xsd:string ; rdfs:subClassOf apqc:3_3_6_Analyze_and_respond_to_customer_insight_16613 ; . apqc:3_3_7_Develop_and_manage_packaging_strategy_10154 rdf:type owl:Class ; rdfs:label "Develop and manage packaging strategy"^^xsd:string ; apqc:hasPCFID "10154"^^xsd:string ; apqc:hasHierarchyID "3.3.7"^^xsd:string ; rdfs:subClassOf apqc:3_3_Develop_and_manage_marketing_plans_20008 ; . apqc:3_3_7_1_Plan_packaging_strategy_10178 rdf:type owl:Class ; rdfs:label "Plan packaging strategy"^^xsd:string ; apqc:hasPCFID "10178"^^xsd:string ; apqc:hasHierarchyID "3.3.7.1"^^xsd:string ; rdfs:subClassOf apqc:3_3_7_Develop_and_manage_packaging_strategy_10154 ; . apqc:3_3_7_2_Test_packaging_options_10179 rdf:type owl:Class ; rdfs:label "Test packaging options"^^xsd:string ; apqc:hasPCFID "10179"^^xsd:string ; apqc:hasHierarchyID "3.3.7.2"^^xsd:string ; rdfs:subClassOf apqc:3_3_7_Develop_and_manage_packaging_strategy_10154 ; . apqc:3_3_7_3_Execute_packaging_strategy_10180 rdf:type owl:Class ; rdfs:label "Execute packaging strategy"^^xsd:string ; apqc:hasPCFID "10180"^^xsd:string ; apqc:hasHierarchyID "3.3.7.3"^^xsd:string ; rdfs:subClassOf apqc:3_3_7_Develop_and_manage_packaging_strategy_10154 ; . apqc:3_3_7_4_Refine_packaging_10181 rdf:type owl:Class ; rdfs:label "Refine packaging"^^xsd:string ; apqc:hasPCFID "10181"^^xsd:string ; apqc:hasHierarchyID "3.3.7.4"^^xsd:string ; rdfs:subClassOf apqc:3_3_7_Develop_and_manage_packaging_strategy_10154 ; . apqc:3_3_8_Manage_product_marketing_content_16629 rdf:type owl:Class ; rdfs:label "Manage product marketing content"^^xsd:string ; apqc:hasPCFID "16629"^^xsd:string ; apqc:hasHierarchyID "3.3.8"^^xsd:string ; rdfs:subClassOf apqc:3_3_Develop_and_manage_marketing_plans_20008 ; . apqc:3_3_8_1_Manage_product_images_16630 rdf:type owl:Class ; rdfs:label "Manage product images"^^xsd:string ; apqc:hasPCFID "16630"^^xsd:string ; apqc:hasHierarchyID "3.3.8.1"^^xsd:string ; rdfs:subClassOf apqc:3_3_8_Manage_product_marketing_content_16629 ; . apqc:3_3_8_2_Manage_product_copy_18130 rdf:type owl:Class ; rdfs:label "Manage product copy"^^xsd:string ; apqc:hasPCFID "18130"^^xsd:string ; apqc:hasHierarchyID "3.3.8.2"^^xsd:string ; rdfs:subClassOf apqc:3_3_8_Manage_product_marketing_content_16629 ; . apqc:3_4_Develop_sales_strategy_10103 rdf:type owl:Class ; rdfs:label "Develop sales strategy"^^xsd:string ; apqc:hasPCFID "10103"^^xsd:string ; apqc:hasHierarchyID "3.4"^^xsd:string ; rdfs:subClassOf apqc:3_0_Market_and_Sell_Products_and_Services_10004 ; . apqc:3_4_1_Develop_sales_forecast_10129 rdf:type owl:Class ; rdfs:label "Develop sales forecast"^^xsd:string ; apqc:hasPCFID "10129"^^xsd:string ; apqc:hasHierarchyID "3.4.1"^^xsd:string ; rdfs:subClassOf apqc:3_4_Develop_sales_strategy_10103 ; . apqc:3_4_1_1_Gather_current_and_historic_order_information_10134 rdf:type owl:Class ; rdfs:label "Gather current and historic order information"^^xsd:string ; apqc:hasPCFID "10134"^^xsd:string ; apqc:hasHierarchyID "3.4.1.1"^^xsd:string ; rdfs:subClassOf apqc:3_4_1_Develop_sales_forecast_10129 ; . apqc:3_4_1_2_Analyze_sales_trends_and_patterns_10135 rdf:type owl:Class ; rdfs:label "Analyze sales trends and patterns"^^xsd:string ; apqc:hasPCFID "10135"^^xsd:string ; apqc:hasHierarchyID "3.4.1.2"^^xsd:string ; rdfs:subClassOf apqc:3_4_1_Develop_sales_forecast_10129 ; . apqc:3_4_1_3_Generate_sales_forecast_10136 rdf:type owl:Class ; rdfs:label "Generate sales forecast"^^xsd:string ; apqc:hasPCFID "10136"^^xsd:string ; apqc:hasHierarchyID "3.4.1.3"^^xsd:string ; rdfs:subClassOf apqc:3_4_1_Develop_sales_forecast_10129 ; . apqc:3_4_1_4_Analyze_historical_and_planned_promotions_and_events_10137 rdf:type owl:Class ; rdfs:label "Analyze historical and planned promotions and events"^^xsd:string ; apqc:hasPCFID "10137"^^xsd:string ; apqc:hasHierarchyID "3.4.1.4"^^xsd:string ; rdfs:subClassOf apqc:3_4_1_Develop_sales_forecast_10129 ; . apqc:3_4_2_Develop_sales_partner_alliance_relationships_10130 rdf:type owl:Class ; rdfs:label "Develop sales partner/alliance relationships"^^xsd:string ; apqc:hasPCFID "10130"^^xsd:string ; apqc:hasHierarchyID "3.4.2"^^xsd:string ; rdfs:subClassOf apqc:3_4_Develop_sales_strategy_10103 ; . apqc:3_4_2_1_Identify_alliance_opportunities_10138 rdf:type owl:Class ; rdfs:label "Identify alliance opportunities"^^xsd:string ; apqc:hasPCFID "10138"^^xsd:string ; apqc:hasHierarchyID "3.4.2.1"^^xsd:string ; rdfs:subClassOf apqc:3_4_2_Develop_sales_partner_alliance_relationships_10130 ; . apqc:3_4_2_2_Design_alliance_programs_and_methods_for_selecting_and_managing_relationships_10139 rdf:type owl:Class ; rdfs:label "Design alliance programs and methods for selecting and managing relationships"^^xsd:string ; apqc:hasPCFID "10139"^^xsd:string ; apqc:hasHierarchyID "3.4.2.2"^^xsd:string ; rdfs:subClassOf apqc:3_4_2_Develop_sales_partner_alliance_relationships_10130 ; . apqc:3_4_2_3_Select_alliances_10140 rdf:type owl:Class ; rdfs:label "Select alliances"^^xsd:string ; apqc:hasPCFID "10140"^^xsd:string ; apqc:hasHierarchyID "3.4.2.3"^^xsd:string ; rdfs:subClassOf apqc:3_4_2_Develop_sales_partner_alliance_relationships_10130 ; . apqc:3_4_2_4_Develop_customer_trade_strategy_and_customer_objectives_targets_11465 rdf:type owl:Class ; rdfs:label "Develop customer trade strategy and customer objectives/targets"^^xsd:string ; apqc:hasPCFID "11465"^^xsd:string ; apqc:hasHierarchyID "3.4.2.4"^^xsd:string ; rdfs:subClassOf apqc:3_4_2_Develop_sales_partner_alliance_relationships_10130 ; . apqc:3_4_2_5_Define_trade_programs_and_funding_options_11521 rdf:type owl:Class ; rdfs:label "Define trade programs and funding options"^^xsd:string ; apqc:hasPCFID "11521"^^xsd:string ; apqc:hasHierarchyID "3.4.2.5"^^xsd:string ; rdfs:subClassOf apqc:3_4_2_Develop_sales_partner_alliance_relationships_10130 ; . apqc:3_4_2_6_Conduct_planning_activities_for_major_trade_customers_11466 rdf:type owl:Class ; rdfs:label "Conduct planning activities for major trade customers"^^xsd:string ; apqc:hasPCFID "11466"^^xsd:string ; apqc:hasHierarchyID "3.4.2.6"^^xsd:string ; rdfs:subClassOf apqc:3_4_2_Develop_sales_partner_alliance_relationships_10130 ; . apqc:3_4_2_7_Develop_partner_and_alliance_management_strategies_10141 rdf:type owl:Class ; rdfs:label "Develop partner and alliance management strategies"^^xsd:string ; apqc:hasPCFID "10141"^^xsd:string ; apqc:hasHierarchyID "3.4.2.7"^^xsd:string ; rdfs:subClassOf apqc:3_4_2_Develop_sales_partner_alliance_relationships_10130 ; . apqc:3_4_2_8_Establish_partner_and_alliance_management_goals_10142 rdf:type owl:Class ; rdfs:label "Establish partner and alliance management goals"^^xsd:string ; apqc:hasPCFID "10142"^^xsd:string ; apqc:hasHierarchyID "3.4.2.8"^^xsd:string ; rdfs:subClassOf apqc:3_4_2_Develop_sales_partner_alliance_relationships_10130 ; . apqc:3_4_2_9_Establish_partner_and_alliance_agreements_18629 rdf:type owl:Class ; rdfs:label "Establish partner and alliance agreements"^^xsd:string ; apqc:hasPCFID "18629"^^xsd:string ; apqc:hasHierarchyID "3.4.2.9"^^xsd:string ; rdfs:subClassOf apqc:3_4_2_Develop_sales_partner_alliance_relationships_10130 ; . apqc:3_4_2_10_Develop_promotional_and_category_management_calendars__trade_marketing_calendars__11522 rdf:type owl:Class ; rdfs:label "Develop promotional and category management calendars (trade marketing calendars)"^^xsd:string ; apqc:hasPCFID "11522"^^xsd:string ; apqc:hasHierarchyID "3.4.2.10"^^xsd:string ; rdfs:subClassOf apqc:3_4_2_Develop_sales_partner_alliance_relationships_10130 ; . apqc:3_4_2_11_Create_strategic_and_tactical_sales_plans_by_customer_11523 rdf:type owl:Class ; rdfs:label "Create strategic and tactical sales plans by customer"^^xsd:string ; apqc:hasPCFID "11523"^^xsd:string ; apqc:hasHierarchyID "3.4.2.11"^^xsd:string ; rdfs:subClassOf apqc:3_4_2_Develop_sales_partner_alliance_relationships_10130 ; . apqc:3_4_2_12_Communicate_planning_information_to_customer_teams_11468 rdf:type owl:Class ; rdfs:label "Communicate planning information to customer teams"^^xsd:string ; apqc:hasPCFID "11468"^^xsd:string ; apqc:hasHierarchyID "3.4.2.12"^^xsd:string ; rdfs:subClassOf apqc:3_4_2_Develop_sales_partner_alliance_relationships_10130 ; . apqc:3_4_3_Establish_overall_sales_budgets_10131 rdf:type owl:Class ; rdfs:label "Establish overall sales budgets"^^xsd:string ; apqc:hasPCFID "10131"^^xsd:string ; apqc:hasHierarchyID "3.4.3"^^xsd:string ; rdfs:subClassOf apqc:3_4_Develop_sales_strategy_10103 ; . apqc:3_4_3_1_Calculate_product_market_share_17682 rdf:type owl:Class ; rdfs:label "Calculate product market share"^^xsd:string ; apqc:hasPCFID "17682"^^xsd:string ; apqc:hasHierarchyID "3.4.3.1"^^xsd:string ; rdfs:subClassOf apqc:3_4_3_Establish_overall_sales_budgets_10131 ; . apqc:3_4_3_2_Calculate_product_revenue_10143 rdf:type owl:Class ; rdfs:label "Calculate product revenue"^^xsd:string ; apqc:hasPCFID "10143"^^xsd:string ; apqc:hasHierarchyID "3.4.3.2"^^xsd:string ; rdfs:subClassOf apqc:3_4_3_Establish_overall_sales_budgets_10131 ; . apqc:3_4_3_3_Determine_variable_costs_10144 rdf:type owl:Class ; rdfs:label "Determine variable costs"^^xsd:string ; apqc:hasPCFID "10144"^^xsd:string ; apqc:hasHierarchyID "3.4.3.3"^^xsd:string ; rdfs:subClassOf apqc:3_4_3_Establish_overall_sales_budgets_10131 ; . apqc:3_4_3_4_Determine_overhead_and_fixed_costs_10145 rdf:type owl:Class ; rdfs:label "Determine overhead and fixed costs"^^xsd:string ; apqc:hasPCFID "10145"^^xsd:string ; apqc:hasHierarchyID "3.4.3.4"^^xsd:string ; rdfs:subClassOf apqc:3_4_3_Establish_overall_sales_budgets_10131 ; . apqc:3_4_3_5_Calculate_net_profit_10146 rdf:type owl:Class ; rdfs:label "Calculate net profit"^^xsd:string ; apqc:hasPCFID "10146"^^xsd:string ; apqc:hasHierarchyID "3.4.3.5"^^xsd:string ; rdfs:subClassOf apqc:3_4_3_Establish_overall_sales_budgets_10131 ; . apqc:3_4_3_6_Create_budget_10147 rdf:type owl:Class ; rdfs:label "Create budget"^^xsd:string ; apqc:hasPCFID "10147"^^xsd:string ; apqc:hasHierarchyID "3.4.3.6"^^xsd:string ; rdfs:subClassOf apqc:3_4_3_Establish_overall_sales_budgets_10131 ; . apqc:3_4_4_Establish_sales_goals_and_measures_10132 rdf:type owl:Class ; rdfs:label "Establish sales goals and measures"^^xsd:string ; apqc:hasPCFID "10132"^^xsd:string ; apqc:hasHierarchyID "3.4.4"^^xsd:string ; rdfs:subClassOf apqc:3_4_Develop_sales_strategy_10103 ; . apqc:3_4_5_Establish_customer_management_measures_10133 rdf:type owl:Class ; rdfs:label "Establish customer management measures"^^xsd:string ; apqc:hasPCFID "10133"^^xsd:string ; apqc:hasHierarchyID "3.4.5"^^xsd:string ; rdfs:subClassOf apqc:3_4_Develop_sales_strategy_10103 ; . apqc:3_5_Develop_and_manage_sales_plans_10105 rdf:type owl:Class ; rdfs:label "Develop and manage sales plans"^^xsd:string ; apqc:hasPCFID "10105"^^xsd:string ; apqc:hasHierarchyID "3.5"^^xsd:string ; rdfs:subClassOf apqc:3_0_Market_and_Sell_Products_and_Services_10004 ; . apqc:3_5_1_Manage_leads_opportunities_10182 rdf:type owl:Class ; rdfs:label "Manage leads/opportunities"^^xsd:string ; apqc:hasPCFID "10182"^^xsd:string ; apqc:hasHierarchyID "3.5.1"^^xsd:string ; rdfs:subClassOf apqc:3_5_Develop_and_manage_sales_plans_10105 ; . apqc:3_5_1_1_Identify_potential_customers_10188 rdf:type owl:Class ; rdfs:label "Identify potential customers"^^xsd:string ; apqc:hasPCFID "10188"^^xsd:string ; apqc:hasHierarchyID "3.5.1.1"^^xsd:string ; rdfs:subClassOf apqc:3_5_1_Manage_leads_opportunities_10182 ; . apqc:3_5_1_2_Identify_receive_leads_opportunities_10189 rdf:type owl:Class ; rdfs:label "Identify/receive leads/opportunities"^^xsd:string ; apqc:hasPCFID "10189"^^xsd:string ; apqc:hasHierarchyID "3.5.1.2"^^xsd:string ; rdfs:subClassOf apqc:3_5_1_Manage_leads_opportunities_10182 ; . apqc:3_5_1_3_Validate_and_qualify_leads_opportunities_18115 rdf:type owl:Class ; rdfs:label "Validate and qualify leads/opportunities"^^xsd:string ; apqc:hasPCFID "18115"^^xsd:string ; apqc:hasHierarchyID "3.5.1.3"^^xsd:string ; rdfs:subClassOf apqc:3_5_1_Manage_leads_opportunities_10182 ; . apqc:3_5_1_4_Match_opportunities_to_business_strategy_11773 rdf:type owl:Class ; rdfs:label "Match opportunities to business strategy"^^xsd:string ; apqc:hasPCFID "11773"^^xsd:string ; apqc:hasHierarchyID "3.5.1.4"^^xsd:string ; rdfs:subClassOf apqc:3_5_1_Manage_leads_opportunities_10182 ; . apqc:3_5_1_5_Develop_opportunity_win_plans_18116 rdf:type owl:Class ; rdfs:label "Develop opportunity win plans"^^xsd:string ; apqc:hasPCFID "18116"^^xsd:string ; apqc:hasHierarchyID "3.5.1.5"^^xsd:string ; rdfs:subClassOf apqc:3_5_1_Manage_leads_opportunities_10182 ; . apqc:3_5_1_6_Manage_opportunity_pipeline_20011 rdf:type owl:Class ; rdfs:label "Manage opportunity pipeline"^^xsd:string ; apqc:hasPCFID "20011"^^xsd:string ; apqc:hasHierarchyID "3.5.1.6"^^xsd:string ; rdfs:subClassOf apqc:3_5_1_Manage_leads_opportunities_10182 ; . apqc:3_5_1_7_Determine_sales_resource_allocation_10209 rdf:type owl:Class ; rdfs:label "Determine sales resource allocation"^^xsd:string ; apqc:hasPCFID "10209"^^xsd:string ; apqc:hasHierarchyID "3.5.1.7"^^xsd:string ; rdfs:subClassOf apqc:3_5_1_Manage_leads_opportunities_10182 ; . apqc:3_5_1_8_Manage_customer_sales_calls_10184 rdf:type owl:Class ; rdfs:label "Manage customer sales calls"^^xsd:string ; apqc:hasPCFID "10184"^^xsd:string ; apqc:hasHierarchyID "3.5.1.8"^^xsd:string ; rdfs:subClassOf apqc:3_5_1_Manage_leads_opportunities_10182 ; . apqc:3_5_1_8_1_Perform_sales_calls_10190 rdf:type owl:Class ; rdfs:label "Perform sales calls"^^xsd:string ; apqc:hasPCFID "10190"^^xsd:string ; apqc:hasHierarchyID "3.5.1.8.1"^^xsd:string ; rdfs:subClassOf apqc:3_5_1_8_Manage_customer_sales_calls_10184 ; . apqc:3_5_1_8_2_Perform_pre-sales_activities_10191 rdf:type owl:Class ; rdfs:label "Perform pre-sales activities"^^xsd:string ; apqc:hasPCFID "10191"^^xsd:string ; apqc:hasHierarchyID "3.5.1.8.2"^^xsd:string ; rdfs:subClassOf apqc:3_5_1_8_Manage_customer_sales_calls_10184 ; . apqc:3_5_1_8_3_Manage_customer_meetings_workshops_20012 rdf:type owl:Class ; rdfs:label "Manage customer meetings/workshops"^^xsd:string ; apqc:hasPCFID "20012"^^xsd:string ; apqc:hasHierarchyID "3.5.1.8.3"^^xsd:string ; rdfs:subClassOf apqc:3_5_1_8_Manage_customer_sales_calls_10184 ; . apqc:3_5_1_8_4_Close_the_sale_10192 rdf:type owl:Class ; rdfs:label "Close the sale"^^xsd:string ; apqc:hasPCFID "10192"^^xsd:string ; apqc:hasHierarchyID "3.5.1.8.4"^^xsd:string ; rdfs:subClassOf apqc:3_5_1_8_Manage_customer_sales_calls_10184 ; . apqc:3_5_1_8_5_Record_outcome_of_sales_process_10193 rdf:type owl:Class ; rdfs:label "Record outcome of sales process"^^xsd:string ; apqc:hasPCFID "10193"^^xsd:string ; apqc:hasHierarchyID "3.5.1.8.5"^^xsd:string ; rdfs:subClassOf apqc:3_5_1_8_Manage_customer_sales_calls_10184 ; . apqc:3_5_2_Manage_customers_and_accounts_10183 rdf:type owl:Class ; rdfs:label "Manage customers and accounts"^^xsd:string ; apqc:hasPCFID "10183"^^xsd:string ; apqc:hasHierarchyID "3.5.2"^^xsd:string ; rdfs:subClassOf apqc:3_5_Develop_and_manage_sales_plans_10105 ; . apqc:3_5_2_1_Select_key_customers_accounts_20013 rdf:type owl:Class ; rdfs:label "Select key customers/accounts"^^xsd:string ; apqc:hasPCFID "20013"^^xsd:string ; apqc:hasHierarchyID "3.5.2.1"^^xsd:string ; rdfs:subClassOf apqc:3_5_2_Manage_customers_and_accounts_10183 ; . apqc:3_5_2_2_Develop_sales_key_account_plan_11173 rdf:type owl:Class ; rdfs:label "Develop sales/key account plan"^^xsd:string ; apqc:hasPCFID "11173"^^xsd:string ; apqc:hasHierarchyID "3.5.2.2"^^xsd:string ; rdfs:subClassOf apqc:3_5_2_Manage_customers_and_accounts_10183 ; . apqc:3_5_2_3_Manage_sales_key_account_plan_20014 rdf:type owl:Class ; rdfs:label "Manage sales/key account plan"^^xsd:string ; apqc:hasPCFID "20014"^^xsd:string ; apqc:hasHierarchyID "3.5.2.3"^^xsd:string ; rdfs:subClassOf apqc:3_5_2_Manage_customers_and_accounts_10183 ; . apqc:3_5_2_4_Manage_customer_relationships_11174 rdf:type owl:Class ; rdfs:label "Manage customer relationships"^^xsd:string ; apqc:hasPCFID "11174"^^xsd:string ; apqc:hasHierarchyID "3.5.2.4"^^xsd:string ; rdfs:subClassOf apqc:3_5_2_Manage_customers_and_accounts_10183 ; . apqc:3_5_2_5_Manage_customer_master_data_14208 rdf:type owl:Class ; rdfs:label "Manage customer master data"^^xsd:string ; apqc:hasPCFID "14208"^^xsd:string ; apqc:hasHierarchyID "3.5.2.5"^^xsd:string ; rdfs:subClassOf apqc:3_5_2_Manage_customers_and_accounts_10183 ; . apqc:3_5_2_5_1_Collect_and_merge_internal_and_third-party_customer_information_16598 rdf:type owl:Class ; rdfs:label "Collect and merge internal and third-party customer information"^^xsd:string ; apqc:hasPCFID "16598"^^xsd:string ; apqc:hasHierarchyID "3.5.2.5.1"^^xsd:string ; rdfs:subClassOf apqc:3_5_2_5_Manage_customer_master_data_14208 ; . apqc:3_5_2_5_2_De-duplicate_customer_data_16599 rdf:type owl:Class ; rdfs:label "De-duplicate customer data"^^xsd:string ; apqc:hasPCFID "16599"^^xsd:string ; apqc:hasHierarchyID "3.5.2.5.2"^^xsd:string ; rdfs:subClassOf apqc:3_5_2_5_Manage_customer_master_data_14208 ; . apqc:3_5_3_Develop_and_manage_sales_proposals_bids_and_quotes_11779 rdf:type owl:Class ; rdfs:label "Develop and manage sales proposals, bids, and quotes"^^xsd:string ; apqc:hasPCFID "11779"^^xsd:string ; apqc:hasHierarchyID "3.5.3"^^xsd:string ; rdfs:subClassOf apqc:3_5_Develop_and_manage_sales_plans_10105 ; . apqc:3_5_3_1_Receive_Request_For_Proposal__RFP__Request_For_Quote__RFQ__11781 rdf:type owl:Class ; rdfs:label "Receive Request For Proposal (RFP)/Request For Quote (RFQ)"^^xsd:string ; apqc:hasPCFID "11781"^^xsd:string ; apqc:hasHierarchyID "3.5.3.1"^^xsd:string ; rdfs:subClassOf apqc:3_5_3_Develop_and_manage_sales_proposals_bids_and_quotes_11779 ; . apqc:3_5_3_2_Refine_customer_requirements_11780 rdf:type owl:Class ; rdfs:label "Refine customer requirements"^^xsd:string ; apqc:hasPCFID "11780"^^xsd:string ; apqc:hasHierarchyID "3.5.3.2"^^xsd:string ; rdfs:subClassOf apqc:3_5_3_Develop_and_manage_sales_proposals_bids_and_quotes_11779 ; . apqc:3_5_3_3_Review_RFP_RFQ_request_11782 rdf:type owl:Class ; rdfs:label "Review RFP/RFQ request"^^xsd:string ; apqc:hasPCFID "11782"^^xsd:string ; apqc:hasHierarchyID "3.5.3.3"^^xsd:string ; rdfs:subClassOf apqc:3_5_3_Develop_and_manage_sales_proposals_bids_and_quotes_11779 ; . apqc:3_5_3_4_Perform_competitive_analysis_11783 rdf:type owl:Class ; rdfs:label "Perform competitive analysis"^^xsd:string ; apqc:hasPCFID "11783"^^xsd:string ; apqc:hasHierarchyID "3.5.3.4"^^xsd:string ; rdfs:subClassOf apqc:3_5_3_Develop_and_manage_sales_proposals_bids_and_quotes_11779 ; . apqc:3_5_3_5_Validate_with_strategy_business_plans_11784 rdf:type owl:Class ; rdfs:label "Validate with strategy/business plans"^^xsd:string ; apqc:hasPCFID "11784"^^xsd:string ; apqc:hasHierarchyID "3.5.3.5"^^xsd:string ; rdfs:subClassOf apqc:3_5_3_Develop_and_manage_sales_proposals_bids_and_quotes_11779 ; . apqc:3_5_3_6_Understand_customer_business_and_requirements_11785 rdf:type owl:Class ; rdfs:label "Understand customer business and requirements"^^xsd:string ; apqc:hasPCFID "11785"^^xsd:string ; apqc:hasHierarchyID "3.5.3.6"^^xsd:string ; rdfs:subClassOf apqc:3_5_3_Develop_and_manage_sales_proposals_bids_and_quotes_11779 ; . apqc:3_5_3_7_Develop_solution_and_delivery_approach_20015 rdf:type owl:Class ; rdfs:label "Develop solution and delivery approach"^^xsd:string ; apqc:hasPCFID "20015"^^xsd:string ; apqc:hasHierarchyID "3.5.3.7"^^xsd:string ; rdfs:subClassOf apqc:3_5_3_Develop_and_manage_sales_proposals_bids_and_quotes_11779 ; . apqc:3_5_3_8_Identify_staffing_requirements_11787 rdf:type owl:Class ; rdfs:label "Identify staffing requirements"^^xsd:string ; apqc:hasPCFID "11787"^^xsd:string ; apqc:hasHierarchyID "3.5.3.8"^^xsd:string ; rdfs:subClassOf apqc:3_5_3_Develop_and_manage_sales_proposals_bids_and_quotes_11779 ; . apqc:3_5_3_9_Develop_pricing_and_scheduling_estimates_11788 rdf:type owl:Class ; rdfs:label "Develop pricing and scheduling estimates"^^xsd:string ; apqc:hasPCFID "11788"^^xsd:string ; apqc:hasHierarchyID "3.5.3.9"^^xsd:string ; rdfs:subClassOf apqc:3_5_3_Develop_and_manage_sales_proposals_bids_and_quotes_11779 ; . apqc:3_5_3_10_Conduct_profitability_analysis_11789 rdf:type owl:Class ; rdfs:label "Conduct profitability analysis"^^xsd:string ; apqc:hasPCFID "11789"^^xsd:string ; apqc:hasHierarchyID "3.5.3.10"^^xsd:string ; rdfs:subClassOf apqc:3_5_3_Develop_and_manage_sales_proposals_bids_and_quotes_11779 ; . apqc:3_5_3_11_Manage_internal_reviews_20016 rdf:type owl:Class ; rdfs:label "Manage internal reviews"^^xsd:string ; apqc:hasPCFID "20016"^^xsd:string ; apqc:hasHierarchyID "3.5.3.11"^^xsd:string ; rdfs:subClassOf apqc:3_5_3_Develop_and_manage_sales_proposals_bids_and_quotes_11779 ; . apqc:3_5_3_12_Manage_internal_approvals_20017 rdf:type owl:Class ; rdfs:label "Manage internal approvals"^^xsd:string ; apqc:hasPCFID "20017"^^xsd:string ; apqc:hasHierarchyID "3.5.3.12"^^xsd:string ; rdfs:subClassOf apqc:3_5_3_Develop_and_manage_sales_proposals_bids_and_quotes_11779 ; . apqc:3_5_3_13_Submit_present_bid_proposal_quote_to_customer_11790 rdf:type owl:Class ; rdfs:label "Submit/present bid/proposal/quote to customer"^^xsd:string ; apqc:hasPCFID "11790"^^xsd:string ; apqc:hasHierarchyID "3.5.3.13"^^xsd:string ; rdfs:subClassOf apqc:3_5_3_Develop_and_manage_sales_proposals_bids_and_quotes_11779 ; . apqc:3_5_3_14_Revise_bid_proposal_quote_20018 rdf:type owl:Class ; rdfs:label "Revise bid/proposal/quote"^^xsd:string ; apqc:hasPCFID "20018"^^xsd:string ; apqc:hasHierarchyID "3.5.3.14"^^xsd:string ; rdfs:subClassOf apqc:3_5_3_Develop_and_manage_sales_proposals_bids_and_quotes_11779 ; . apqc:3_5_3_15_Manage_notification_outcome_11793 rdf:type owl:Class ; rdfs:label "Manage notification outcome"^^xsd:string ; apqc:hasPCFID "11793"^^xsd:string ; apqc:hasHierarchyID "3.5.3.15"^^xsd:string ; rdfs:subClassOf apqc:3_5_3_Develop_and_manage_sales_proposals_bids_and_quotes_11779 ; . apqc:3_5_4_Manage_sales_orders_10185 rdf:type owl:Class ; rdfs:label "Manage sales orders"^^xsd:string ; apqc:hasPCFID "10185"^^xsd:string ; apqc:hasHierarchyID "3.5.4"^^xsd:string ; rdfs:subClassOf apqc:3_5_Develop_and_manage_sales_plans_10105 ; . apqc:3_5_4_1_Accept_and_validate_sales_orders_10194 rdf:type owl:Class ; rdfs:label "Accept and validate sales orders"^^xsd:string ; apqc:hasPCFID "10194"^^xsd:string ; apqc:hasHierarchyID "3.5.4.1"^^xsd:string ; rdfs:subClassOf apqc:3_5_4_Manage_sales_orders_10185 ; . apqc:3_5_4_2_Collect_and_maintain_account_information_10195 rdf:type owl:Class ; rdfs:label "Collect and maintain account information"^^xsd:string ; apqc:hasPCFID "10195"^^xsd:string ; apqc:hasHierarchyID "3.5.4.2"^^xsd:string ; rdfs:subClassOf apqc:3_5_4_Manage_sales_orders_10185 ; . apqc:3_5_4_2_1_Administer_key_account_details_10201 rdf:type owl:Class ; rdfs:label "Administer key account details"^^xsd:string ; apqc:hasPCFID "10201"^^xsd:string ; apqc:hasHierarchyID "3.5.4.2.1"^^xsd:string ; rdfs:subClassOf apqc:3_5_4_2_Collect_and_maintain_account_information_10195 ; . apqc:3_5_4_2_2_Retrieve_full_customer_details_10202 rdf:type owl:Class ; rdfs:label "Retrieve full customer details"^^xsd:string ; apqc:hasPCFID "10202"^^xsd:string ; apqc:hasHierarchyID "3.5.4.2.2"^^xsd:string ; rdfs:subClassOf apqc:3_5_4_2_Collect_and_maintain_account_information_10195 ; . apqc:3_5_4_2_3_Modify_involved_party_details_10203 rdf:type owl:Class ; rdfs:label "Modify involved party details"^^xsd:string ; apqc:hasPCFID "10203"^^xsd:string ; apqc:hasHierarchyID "3.5.4.2.3"^^xsd:string ; rdfs:subClassOf apqc:3_5_4_2_Collect_and_maintain_account_information_10195 ; . apqc:3_5_4_2_4_Record_address_details_10204 rdf:type owl:Class ; rdfs:label "Record address details"^^xsd:string ; apqc:hasPCFID "10204"^^xsd:string ; apqc:hasHierarchyID "3.5.4.2.4"^^xsd:string ; rdfs:subClassOf apqc:3_5_4_2_Collect_and_maintain_account_information_10195 ; . apqc:3_5_4_2_5_Record_contact_details_10205 rdf:type owl:Class ; rdfs:label "Record contact details"^^xsd:string ; apqc:hasPCFID "10205"^^xsd:string ; apqc:hasHierarchyID "3.5.4.2.5"^^xsd:string ; rdfs:subClassOf apqc:3_5_4_2_Collect_and_maintain_account_information_10195 ; . apqc:3_5_4_2_6_Record_key_customer_communication_profile_details_10206 rdf:type owl:Class ; rdfs:label "Record key customer communication profile details"^^xsd:string ; apqc:hasPCFID "10206"^^xsd:string ; apqc:hasHierarchyID "3.5.4.2.6"^^xsd:string ; rdfs:subClassOf apqc:3_5_4_2_Collect_and_maintain_account_information_10195 ; . apqc:3_5_4_2_7_Review_involved_party_information_10207 rdf:type owl:Class ; rdfs:label "Review involved party information"^^xsd:string ; apqc:hasPCFID "10207"^^xsd:string ; apqc:hasHierarchyID "3.5.4.2.7"^^xsd:string ; rdfs:subClassOf apqc:3_5_4_2_Collect_and_maintain_account_information_10195 ; . apqc:3_5_4_2_8_Terminate_involved_party_information_10208 rdf:type owl:Class ; rdfs:label "Terminate involved party information"^^xsd:string ; apqc:hasPCFID "10208"^^xsd:string ; apqc:hasHierarchyID "3.5.4.2.8"^^xsd:string ; rdfs:subClassOf apqc:3_5_4_2_Collect_and_maintain_account_information_10195 ; . apqc:3_5_4_3_Determine_availability_10196 rdf:type owl:Class ; rdfs:label "Determine availability"^^xsd:string ; apqc:hasPCFID "10196"^^xsd:string ; apqc:hasHierarchyID "3.5.4.3"^^xsd:string ; rdfs:subClassOf apqc:3_5_4_Manage_sales_orders_10185 ; . apqc:3_5_4_4_Determine_fulfillment_process_10197 rdf:type owl:Class ; rdfs:label "Determine fulfillment process"^^xsd:string ; apqc:hasPCFID "10197"^^xsd:string ; apqc:hasHierarchyID "3.5.4.4"^^xsd:string ; rdfs:subClassOf apqc:3_5_4_Manage_sales_orders_10185 ; . apqc:3_5_4_5_Enter_orders_into_system_10198 rdf:type owl:Class ; rdfs:label "Enter orders into system"^^xsd:string ; apqc:hasPCFID "10198"^^xsd:string ; apqc:hasHierarchyID "3.5.4.5"^^xsd:string ; rdfs:subClassOf apqc:3_5_4_Manage_sales_orders_10185 ; . apqc:3_5_4_6_Identify_perform_cross-sell_up-sell_activity_17404 rdf:type owl:Class ; rdfs:label "Identify/perform cross-sell/up-sell activity"^^xsd:string ; apqc:hasPCFID "17404"^^xsd:string ; apqc:hasHierarchyID "3.5.4.6"^^xsd:string ; rdfs:subClassOf apqc:3_5_4_Manage_sales_orders_10185 ; . apqc:3_5_4_7_Process_back_orders_and_updates_10199 rdf:type owl:Class ; rdfs:label "Process back orders and updates"^^xsd:string ; apqc:hasPCFID "10199"^^xsd:string ; apqc:hasHierarchyID "3.5.4.7"^^xsd:string ; rdfs:subClassOf apqc:3_5_4_Manage_sales_orders_10185 ; . apqc:3_5_4_8_Handle_order_inquiries_including_post-order_fulfillment_transactions_10200 rdf:type owl:Class ; rdfs:label "Handle order inquiries including post-order fulfillment transactions"^^xsd:string ; apqc:hasPCFID "10200"^^xsd:string ; apqc:hasHierarchyID "3.5.4.8"^^xsd:string ; rdfs:subClassOf apqc:3_5_4_Manage_sales_orders_10185 ; . apqc:3_5_5_Manage_sales_partners_and_alliances_10187 rdf:type owl:Class ; rdfs:label "Manage sales partners and alliances"^^xsd:string ; apqc:hasPCFID "10187"^^xsd:string ; apqc:hasHierarchyID "3.5.5"^^xsd:string ; rdfs:subClassOf apqc:3_5_Develop_and_manage_sales_plans_10105 ; . apqc:3_5_5_1_Provide_sales_and_product_service_training_to_sales_partners_alliances_10211 rdf:type owl:Class ; rdfs:label "Provide sales and product/service training to sales partners/alliances"^^xsd:string ; apqc:hasPCFID "10211"^^xsd:string ; apqc:hasHierarchyID "3.5.5.1"^^xsd:string ; rdfs:subClassOf apqc:3_5_5_Manage_sales_partners_and_alliances_10187 ; . apqc:3_5_5_1_1_Provide_certification_enablement_training_20019 rdf:type owl:Class ; rdfs:label "Provide certification enablement training"^^xsd:string ; apqc:hasPCFID "20019"^^xsd:string ; apqc:hasHierarchyID "3.5.5.1.1"^^xsd:string ; rdfs:subClassOf apqc:3_5_5_1_Provide_sales_and_product_service_training_to_sales_partners_alliances_10211 ; . apqc:3_5_5_1_2_Manage_certifications_and_skills_20020 rdf:type owl:Class ; rdfs:label "Manage certifications and skills"^^xsd:string ; apqc:hasPCFID "20020"^^xsd:string ; apqc:hasHierarchyID "3.5.5.1.2"^^xsd:string ; rdfs:subClassOf apqc:3_5_5_1_Provide_sales_and_product_service_training_to_sales_partners_alliances_10211 ; . apqc:3_5_5_1_3_Provide_support_to_partners_alliances_20021 rdf:type owl:Class ; rdfs:label "Provide support to partners/alliances"^^xsd:string ; apqc:hasPCFID "20021"^^xsd:string ; apqc:hasHierarchyID "3.5.5.1.3"^^xsd:string ; rdfs:subClassOf apqc:3_5_5_1_Provide_sales_and_product_service_training_to_sales_partners_alliances_10211 ; . apqc:3_5_5_2_Provide_marketing_materials_to_sales_partners_alliances_18641 rdf:type owl:Class ; rdfs:label "Provide marketing materials to sales partners/alliances"^^xsd:string ; apqc:hasPCFID "18641"^^xsd:string ; apqc:hasHierarchyID "3.5.5.2"^^xsd:string ; rdfs:subClassOf apqc:3_5_5_Manage_sales_partners_and_alliances_10187 ; . apqc:3_5_5_3_Evaluate_partner_alliance_results_10214 rdf:type owl:Class ; rdfs:label "Evaluate partner/alliance results"^^xsd:string ; apqc:hasPCFID "10214"^^xsd:string ; apqc:hasHierarchyID "3.5.5.3"^^xsd:string ; rdfs:subClassOf apqc:3_5_5_Manage_sales_partners_and_alliances_10187 ; . apqc:3_5_5_4_Manage_sales_partner_alliance_master_data_14209 rdf:type owl:Class ; rdfs:label "Manage sales partner/alliance master data"^^xsd:string ; apqc:hasPCFID "14209"^^xsd:string ; apqc:hasHierarchyID "3.5.5.4"^^xsd:string ; rdfs:subClassOf apqc:3_5_5_Manage_sales_partners_and_alliances_10187 ; . apqc:4_0_Deliver_Physical_Products_20022 rdf:type owl:Class ; rdfs:label "Deliver Physical Products"^^xsd:string ; apqc:hasPCFID "20022"^^xsd:string ; apqc:hasHierarchyID "4.0"^^xsd:string ; rdfs:subClassOf apqc:AmericanProductivityAndQualityCenter; . apqc:4_1_Plan_for_and_align_supply_chain_resources_10215 rdf:type owl:Class ; rdfs:label "Plan for and align supply chain resources"^^xsd:string ; apqc:hasPCFID "10215"^^xsd:string ; apqc:hasHierarchyID "4.1"^^xsd:string ; rdfs:subClassOf apqc:4_0_Deliver_Physical_Products_20022 ; . apqc:4_1_1_Develop_production_and_materials_strategies_10221 rdf:type owl:Class ; rdfs:label "Develop production and materials strategies"^^xsd:string ; apqc:hasPCFID "10221"^^xsd:string ; apqc:hasHierarchyID "4.1.1"^^xsd:string ; rdfs:subClassOf apqc:4_1_Plan_for_and_align_supply_chain_resources_10215 ; . apqc:4_1_1_1_Define_manufacturing_goals_10229 rdf:type owl:Class ; rdfs:label "Define manufacturing goals"^^xsd:string ; apqc:hasPCFID "10229"^^xsd:string ; apqc:hasHierarchyID "4.1.1.1"^^xsd:string ; rdfs:subClassOf apqc:4_1_1_Develop_production_and_materials_strategies_10221 ; . apqc:4_1_1_2_Define_labor_and_materials_policies_10230 rdf:type owl:Class ; rdfs:label "Define labor and materials policies"^^xsd:string ; apqc:hasPCFID "10230"^^xsd:string ; apqc:hasHierarchyID "4.1.1.2"^^xsd:string ; rdfs:subClassOf apqc:4_1_1_Develop_production_and_materials_strategies_10221 ; . apqc:4_1_1_3_Define_outsourcing_policies_10231 rdf:type owl:Class ; rdfs:label "Define outsourcing policies"^^xsd:string ; apqc:hasPCFID "10231"^^xsd:string ; apqc:hasHierarchyID "4.1.1.3"^^xsd:string ; rdfs:subClassOf apqc:4_1_1_Develop_production_and_materials_strategies_10221 ; . apqc:4_1_1_4_Define_capital_expense_policies_10232 rdf:type owl:Class ; rdfs:label "Define capital expense policies"^^xsd:string ; apqc:hasPCFID "10232"^^xsd:string ; apqc:hasHierarchyID "4.1.1.4"^^xsd:string ; rdfs:subClassOf apqc:4_1_1_Develop_production_and_materials_strategies_10221 ; . apqc:4_1_1_5_Define_capacities_10233 rdf:type owl:Class ; rdfs:label "Define capacities"^^xsd:string ; apqc:hasPCFID "10233"^^xsd:string ; apqc:hasHierarchyID "4.1.1.5"^^xsd:string ; rdfs:subClassOf apqc:4_1_1_Develop_production_and_materials_strategies_10221 ; . apqc:4_1_1_6_Define_production_network_and_supply_constraints_10234 rdf:type owl:Class ; rdfs:label "Define production network and supply constraints"^^xsd:string ; apqc:hasPCFID "10234"^^xsd:string ; apqc:hasHierarchyID "4.1.1.6"^^xsd:string ; rdfs:subClassOf apqc:4_1_1_Develop_production_and_materials_strategies_10221 ; . apqc:4_1_1_7_Define_production_process_14193 rdf:type owl:Class ; rdfs:label "Define production process"^^xsd:string ; apqc:hasPCFID "14193"^^xsd:string ; apqc:hasHierarchyID "4.1.1.7"^^xsd:string ; rdfs:subClassOf apqc:4_1_1_Develop_production_and_materials_strategies_10221 ; . apqc:4_1_1_8_Define_standard_operating_procedures_19551 rdf:type owl:Class ; rdfs:label "Define standard operating procedures"^^xsd:string ; apqc:hasPCFID "19551"^^xsd:string ; apqc:hasHierarchyID "4.1.1.8"^^xsd:string ; rdfs:subClassOf apqc:4_1_1_Develop_production_and_materials_strategies_10221 ; . apqc:4_1_1_9_Define_production_workplace_layout_and_infrastructure_14194 rdf:type owl:Class ; rdfs:label "Define production workplace layout and infrastructure"^^xsd:string ; apqc:hasPCFID "14194"^^xsd:string ; apqc:hasHierarchyID "4.1.1.9"^^xsd:string ; rdfs:subClassOf apqc:4_1_1_Develop_production_and_materials_strategies_10221 ; . apqc:4_1_2_Manage_demand_for_products_and_services_10222 rdf:type owl:Class ; rdfs:label "Manage demand for products and services"^^xsd:string ; apqc:hasPCFID "10222"^^xsd:string ; apqc:hasHierarchyID "4.1.2"^^xsd:string ; rdfs:subClassOf apqc:4_1_Plan_for_and_align_supply_chain_resources_10215 ; . apqc:4_1_2_1_Develop_baseline_forecasts_10235 rdf:type owl:Class ; rdfs:label "Develop baseline forecasts"^^xsd:string ; apqc:hasPCFID "10235"^^xsd:string ; apqc:hasHierarchyID "4.1.2.1"^^xsd:string ; rdfs:subClassOf apqc:4_1_2_Manage_demand_for_products_and_services_10222 ; . apqc:4_1_2_2_Collaborate_with_customers_10236 rdf:type owl:Class ; rdfs:label "Collaborate with customers"^^xsd:string ; apqc:hasPCFID "10236"^^xsd:string ; apqc:hasHierarchyID "4.1.2.2"^^xsd:string ; rdfs:subClassOf apqc:4_1_2_Manage_demand_for_products_and_services_10222 ; . apqc:4_1_2_3_Develop_consensus_forecast_10237 rdf:type owl:Class ; rdfs:label "Develop consensus forecast"^^xsd:string ; apqc:hasPCFID "10237"^^xsd:string ; apqc:hasHierarchyID "4.1.2.3"^^xsd:string ; rdfs:subClassOf apqc:4_1_2_Manage_demand_for_products_and_services_10222 ; . apqc:4_1_2_4_Determine_available_to_promise_10238 rdf:type owl:Class ; rdfs:label "Determine available to promise"^^xsd:string ; apqc:hasPCFID "10238"^^xsd:string ; apqc:hasHierarchyID "4.1.2.4"^^xsd:string ; rdfs:subClassOf apqc:4_1_2_Manage_demand_for_products_and_services_10222 ; . apqc:4_1_2_5_Monitor_activity_against_forecast_and_revise_forecast_10239 rdf:type owl:Class ; rdfs:label "Monitor activity against forecast and revise forecast"^^xsd:string ; apqc:hasPCFID "10239"^^xsd:string ; apqc:hasHierarchyID "4.1.2.5"^^xsd:string ; rdfs:subClassOf apqc:4_1_2_Manage_demand_for_products_and_services_10222 ; . apqc:4_1_2_6_Evaluate_and_revise_forecasting_approach_10240 rdf:type owl:Class ; rdfs:label "Evaluate and revise forecasting approach"^^xsd:string ; apqc:hasPCFID "10240"^^xsd:string ; apqc:hasHierarchyID "4.1.2.6"^^xsd:string ; rdfs:subClassOf apqc:4_1_2_Manage_demand_for_products_and_services_10222 ; . apqc:4_1_2_7_Measure_forecast_accuracy_10241 rdf:type owl:Class ; rdfs:label "Measure forecast accuracy"^^xsd:string ; apqc:hasPCFID "10241"^^xsd:string ; apqc:hasHierarchyID "4.1.2.7"^^xsd:string ; rdfs:subClassOf apqc:4_1_2_Manage_demand_for_products_and_services_10222 ; . apqc:4_1_3_Create_materials_plan_10223 rdf:type owl:Class ; rdfs:label "Create materials plan"^^xsd:string ; apqc:hasPCFID "10223"^^xsd:string ; apqc:hasHierarchyID "4.1.3"^^xsd:string ; rdfs:subClassOf apqc:4_1_Plan_for_and_align_supply_chain_resources_10215 ; . apqc:4_1_3_1_Create_unconstrained_plan_10242 rdf:type owl:Class ; rdfs:label "Create unconstrained plan"^^xsd:string ; apqc:hasPCFID "10242"^^xsd:string ; apqc:hasHierarchyID "4.1.3.1"^^xsd:string ; rdfs:subClassOf apqc:4_1_3_Create_materials_plan_10223 ; . apqc:4_1_3_2_Collaborate_with_supplier_and_contract_manufacturers_10243 rdf:type owl:Class ; rdfs:label "Collaborate with supplier and contract manufacturers"^^xsd:string ; apqc:hasPCFID "10243"^^xsd:string ; apqc:hasHierarchyID "4.1.3.2"^^xsd:string ; rdfs:subClassOf apqc:4_1_3_Create_materials_plan_10223 ; . apqc:4_1_3_3_Identify_critical_materials_and_supplier_capacity_10244 rdf:type owl:Class ; rdfs:label "Identify critical materials and supplier capacity"^^xsd:string ; apqc:hasPCFID "10244"^^xsd:string ; apqc:hasHierarchyID "4.1.3.3"^^xsd:string ; rdfs:subClassOf apqc:4_1_3_Create_materials_plan_10223 ; . apqc:4_1_3_4_Monitor_material_specifications_10245 rdf:type owl:Class ; rdfs:label "Monitor material specifications"^^xsd:string ; apqc:hasPCFID "10245"^^xsd:string ; apqc:hasHierarchyID "4.1.3.4"^^xsd:string ; rdfs:subClassOf apqc:4_1_3_Create_materials_plan_10223 ; . apqc:4_1_3_5_Generate_constrained_plan_10246 rdf:type owl:Class ; rdfs:label "Generate constrained plan"^^xsd:string ; apqc:hasPCFID "10246"^^xsd:string ; apqc:hasHierarchyID "4.1.3.5"^^xsd:string ; rdfs:subClassOf apqc:4_1_3_Create_materials_plan_10223 ; . apqc:4_1_3_6_Define_production_balance_and_control_14196 rdf:type owl:Class ; rdfs:label "Define production balance and control"^^xsd:string ; apqc:hasPCFID "14196"^^xsd:string ; apqc:hasHierarchyID "4.1.3.6"^^xsd:string ; rdfs:subClassOf apqc:4_1_3_Create_materials_plan_10223 ; . apqc:4_1_4_Create_master_production_schedule_10224 rdf:type owl:Class ; rdfs:label "Create master production schedule"^^xsd:string ; apqc:hasPCFID "10224"^^xsd:string ; apqc:hasHierarchyID "4.1.4"^^xsd:string ; rdfs:subClassOf apqc:4_1_Plan_for_and_align_supply_chain_resources_10215 ; . apqc:4_1_4_1_Model_production_network_to_enable_simulation_and_optimization_20023 rdf:type owl:Class ; rdfs:label "Model production network to enable simulation and optimization"^^xsd:string ; apqc:hasPCFID "20023"^^xsd:string ; apqc:hasHierarchyID "4.1.4.1"^^xsd:string ; rdfs:subClassOf apqc:4_1_4_Create_master_production_schedule_10224 ; . apqc:4_1_4_2_Create_master_production_schedule_20024 rdf:type owl:Class ; rdfs:label "Create master production schedule"^^xsd:string ; apqc:hasPCFID "20024"^^xsd:string ; apqc:hasHierarchyID "4.1.4.2"^^xsd:string ; rdfs:subClassOf apqc:4_1_4_Create_master_production_schedule_10224 ; . apqc:4_1_4_3_Maintain_master_production_schedule_17041 rdf:type owl:Class ; rdfs:label "Maintain master production schedule"^^xsd:string ; apqc:hasPCFID "17041"^^xsd:string ; apqc:hasHierarchyID "4.1.4.3"^^xsd:string ; rdfs:subClassOf apqc:4_1_4_Create_master_production_schedule_10224 ; . apqc:4_1_5_Plan_distribution_requirements_17042 rdf:type owl:Class ; rdfs:label "Plan distribution requirements"^^xsd:string ; apqc:hasPCFID "17042"^^xsd:string ; apqc:hasHierarchyID "4.1.5"^^xsd:string ; rdfs:subClassOf apqc:4_1_Plan_for_and_align_supply_chain_resources_10215 ; . apqc:4_1_5_1_Maintain_master_data_10252 rdf:type owl:Class ; rdfs:label "Maintain master data"^^xsd:string ; apqc:hasPCFID "10252"^^xsd:string ; apqc:hasHierarchyID "4.1.5.1"^^xsd:string ; rdfs:subClassOf apqc:4_1_5_Plan_distribution_requirements_17042 ; . apqc:4_1_5_2_Determine_finished_goods_inventory_requirements_at_destination_10253 rdf:type owl:Class ; rdfs:label "Determine finished goods inventory requirements at destination"^^xsd:string ; apqc:hasPCFID "10253"^^xsd:string ; apqc:hasHierarchyID "4.1.5.2"^^xsd:string ; rdfs:subClassOf apqc:4_1_5_Plan_distribution_requirements_17042 ; . apqc:4_1_5_3_Determine_product_storage_facility_requirements_19555 rdf:type owl:Class ; rdfs:label "Determine product storage facility requirements"^^xsd:string ; apqc:hasPCFID "19555"^^xsd:string ; apqc:hasHierarchyID "4.1.5.3"^^xsd:string ; rdfs:subClassOf apqc:4_1_5_Plan_distribution_requirements_17042 ; . apqc:4_1_5_4_Calculate_requirements_at_destination_10254 rdf:type owl:Class ; rdfs:label "Calculate requirements at destination"^^xsd:string ; apqc:hasPCFID "10254"^^xsd:string ; apqc:hasHierarchyID "4.1.5.4"^^xsd:string ; rdfs:subClassOf apqc:4_1_5_Plan_distribution_requirements_17042 ; . apqc:4_1_5_5_Calculate_consolidation_at_source_10255 rdf:type owl:Class ; rdfs:label "Calculate consolidation at source"^^xsd:string ; apqc:hasPCFID "10255"^^xsd:string ; apqc:hasHierarchyID "4.1.5.5"^^xsd:string ; rdfs:subClassOf apqc:4_1_5_Plan_distribution_requirements_17042 ; . apqc:4_1_5_6_Manage_collaborative_replenishment_planning_10256 rdf:type owl:Class ; rdfs:label "Manage collaborative replenishment planning"^^xsd:string ; apqc:hasPCFID "10256"^^xsd:string ; apqc:hasHierarchyID "4.1.5.6"^^xsd:string ; rdfs:subClassOf apqc:4_1_5_Plan_distribution_requirements_17042 ; . apqc:4_1_5_7_Calculate_and_optimize_destination_dispatch_plan_10258 rdf:type owl:Class ; rdfs:label "Calculate and optimize destination dispatch plan"^^xsd:string ; apqc:hasPCFID "10258"^^xsd:string ; apqc:hasHierarchyID "4.1.5.7"^^xsd:string ; rdfs:subClassOf apqc:4_1_5_Plan_distribution_requirements_17042 ; . apqc:4_1_5_8_Manage_dispatch_plan_attainment_10259 rdf:type owl:Class ; rdfs:label "Manage dispatch plan attainment"^^xsd:string ; apqc:hasPCFID "10259"^^xsd:string ; apqc:hasHierarchyID "4.1.5.8"^^xsd:string ; rdfs:subClassOf apqc:4_1_5_Plan_distribution_requirements_17042 ; . apqc:4_1_5_9_Calculate_and_optimize_destination_load_plans_10260 rdf:type owl:Class ; rdfs:label "Calculate and optimize destination load plans"^^xsd:string ; apqc:hasPCFID "10260"^^xsd:string ; apqc:hasHierarchyID "4.1.5.9"^^xsd:string ; rdfs:subClassOf apqc:4_1_5_Plan_distribution_requirements_17042 ; . apqc:4_1_5_10_Manage_partner_load_plan_10261 rdf:type owl:Class ; rdfs:label "Manage partner load plan"^^xsd:string ; apqc:hasPCFID "10261"^^xsd:string ; apqc:hasHierarchyID "4.1.5.10"^^xsd:string ; rdfs:subClassOf apqc:4_1_5_Plan_distribution_requirements_17042 ; . apqc:4_1_5_11_Manage_cost_of_supply_10262 rdf:type owl:Class ; rdfs:label "Manage cost of supply"^^xsd:string ; apqc:hasPCFID "10262"^^xsd:string ; apqc:hasHierarchyID "4.1.5.11"^^xsd:string ; rdfs:subClassOf apqc:4_1_5_Plan_distribution_requirements_17042 ; . apqc:4_1_5_12_Manage_capacity_utilization_10263 rdf:type owl:Class ; rdfs:label "Manage capacity utilization"^^xsd:string ; apqc:hasPCFID "10263"^^xsd:string ; apqc:hasHierarchyID "4.1.5.12"^^xsd:string ; rdfs:subClassOf apqc:4_1_5_Plan_distribution_requirements_17042 ; . apqc:4_1_6_Establish_distribution_planning_constraints_10226 rdf:type owl:Class ; rdfs:label "Establish distribution planning constraints"^^xsd:string ; apqc:hasPCFID "10226"^^xsd:string ; apqc:hasHierarchyID "4.1.6"^^xsd:string ; rdfs:subClassOf apqc:4_1_Plan_for_and_align_supply_chain_resources_10215 ; . apqc:4_1_6_1_Establish_distribution_center_layout_constraints_10267 rdf:type owl:Class ; rdfs:label "Establish distribution center layout constraints"^^xsd:string ; apqc:hasPCFID "10267"^^xsd:string ; apqc:hasHierarchyID "4.1.6.1"^^xsd:string ; rdfs:subClassOf apqc:4_1_6_Establish_distribution_planning_constraints_10226 ; . apqc:4_1_6_2_Establish_inventory_management_constraints_10268 rdf:type owl:Class ; rdfs:label "Establish inventory management constraints"^^xsd:string ; apqc:hasPCFID "10268"^^xsd:string ; apqc:hasHierarchyID "4.1.6.2"^^xsd:string ; rdfs:subClassOf apqc:4_1_6_Establish_distribution_planning_constraints_10226 ; . apqc:4_1_6_3_Establish_transportation_management_constraints_10269 rdf:type owl:Class ; rdfs:label "Establish transportation management constraints"^^xsd:string ; apqc:hasPCFID "10269"^^xsd:string ; apqc:hasHierarchyID "4.1.6.3"^^xsd:string ; rdfs:subClassOf apqc:4_1_6_Establish_distribution_planning_constraints_10226 ; . apqc:4_1_6_4_Establish_storage_management_constraints_19558 rdf:type owl:Class ; rdfs:label "Establish storage management constraints"^^xsd:string ; apqc:hasPCFID "19558"^^xsd:string ; apqc:hasHierarchyID "4.1.6.4"^^xsd:string ; rdfs:subClassOf apqc:4_1_6_Establish_distribution_planning_constraints_10226 ; . apqc:4_1_7_Review_distribution_planning_policies_10227 rdf:type owl:Class ; rdfs:label "Review distribution planning policies"^^xsd:string ; apqc:hasPCFID "10227"^^xsd:string ; apqc:hasHierarchyID "4.1.7"^^xsd:string ; rdfs:subClassOf apqc:4_1_Plan_for_and_align_supply_chain_resources_10215 ; . apqc:4_1_7_1_Review_distribution_network_10264 rdf:type owl:Class ; rdfs:label "Review distribution network"^^xsd:string ; apqc:hasPCFID "10264"^^xsd:string ; apqc:hasHierarchyID "4.1.7.1"^^xsd:string ; rdfs:subClassOf apqc:4_1_7_Review_distribution_planning_policies_10227 ; . apqc:4_1_7_2_Establish_sourcing_relationships_10265 rdf:type owl:Class ; rdfs:label "Establish sourcing relationships"^^xsd:string ; apqc:hasPCFID "10265"^^xsd:string ; apqc:hasHierarchyID "4.1.7.2"^^xsd:string ; rdfs:subClassOf apqc:4_1_7_Review_distribution_planning_policies_10227 ; . apqc:4_1_7_3_Establish_dynamic_deployment_policies_10266 rdf:type owl:Class ; rdfs:label "Establish dynamic deployment policies"^^xsd:string ; apqc:hasPCFID "10266"^^xsd:string ; apqc:hasHierarchyID "4.1.7.3"^^xsd:string ; rdfs:subClassOf apqc:4_1_7_Review_distribution_planning_policies_10227 ; . apqc:4_1_8_Develop_quality_standards_and_procedures_10368 rdf:type owl:Class ; rdfs:label "Develop quality standards and procedures"^^xsd:string ; apqc:hasPCFID "10368"^^xsd:string ; apqc:hasHierarchyID "4.1.8"^^xsd:string ; rdfs:subClassOf apqc:4_1_Plan_for_and_align_supply_chain_resources_10215 ; . apqc:4_1_8_1_Establish_quality_targets_10371 rdf:type owl:Class ; rdfs:label "Establish quality targets"^^xsd:string ; apqc:hasPCFID "10371"^^xsd:string ; apqc:hasHierarchyID "4.1.8.1"^^xsd:string ; rdfs:subClassOf apqc:4_1_8_Develop_quality_standards_and_procedures_10368 ; . apqc:4_1_8_2_Develop_standard_testing_procedures_10372 rdf:type owl:Class ; rdfs:label "Develop standard testing procedures"^^xsd:string ; apqc:hasPCFID "10372"^^xsd:string ; apqc:hasHierarchyID "4.1.8.2"^^xsd:string ; rdfs:subClassOf apqc:4_1_8_Develop_quality_standards_and_procedures_10368 ; . apqc:4_1_8_3_Communicate_quality_specifications_10373 rdf:type owl:Class ; rdfs:label "Communicate quality specifications"^^xsd:string ; apqc:hasPCFID "10373"^^xsd:string ; apqc:hasHierarchyID "4.1.8.3"^^xsd:string ; rdfs:subClassOf apqc:4_1_8_Develop_quality_standards_and_procedures_10368 ; . apqc:4_2_Procure_materials_and_services_10216 rdf:type owl:Class ; rdfs:label "Procure materials and services"^^xsd:string ; apqc:hasPCFID "10216"^^xsd:string ; apqc:hasHierarchyID "4.2"^^xsd:string ; rdfs:subClassOf apqc:4_0_Deliver_Physical_Products_20022 ; . apqc:4_2_1_Develop_sourcing_strategies_10277 rdf:type owl:Class ; rdfs:label "Develop sourcing strategies"^^xsd:string ; apqc:hasPCFID "10277"^^xsd:string ; apqc:hasHierarchyID "4.2.1"^^xsd:string ; rdfs:subClassOf apqc:4_2_Procure_materials_and_services_10216 ; . apqc:4_2_1_1_Develop_procurement_plan_10281 rdf:type owl:Class ; rdfs:label "Develop procurement plan"^^xsd:string ; apqc:hasPCFID "10281"^^xsd:string ; apqc:hasHierarchyID "4.2.1.1"^^xsd:string ; rdfs:subClassOf apqc:4_2_1_Develop_sourcing_strategies_10277 ; . apqc:4_2_1_2_Clarify_purchasing_requirements_10282 rdf:type owl:Class ; rdfs:label "Clarify purchasing requirements"^^xsd:string ; apqc:hasPCFID "10282"^^xsd:string ; apqc:hasHierarchyID "4.2.1.2"^^xsd:string ; rdfs:subClassOf apqc:4_2_1_Develop_sourcing_strategies_10277 ; . apqc:4_2_1_3_Develop_inventory_strategy_10283 rdf:type owl:Class ; rdfs:label "Develop inventory strategy"^^xsd:string ; apqc:hasPCFID "10283"^^xsd:string ; apqc:hasHierarchyID "4.2.1.3"^^xsd:string ; rdfs:subClassOf apqc:4_2_1_Develop_sourcing_strategies_10277 ; . apqc:4_2_1_4_Match_needs_to_supply_capabilities_10284 rdf:type owl:Class ; rdfs:label "Match needs to supply capabilities"^^xsd:string ; apqc:hasPCFID "10284"^^xsd:string ; apqc:hasHierarchyID "4.2.1.4"^^xsd:string ; rdfs:subClassOf apqc:4_2_1_Develop_sourcing_strategies_10277 ; . apqc:4_2_1_5_Analyze_organization�s_spend_profile_10285 rdf:type owl:Class ; rdfs:label "Analyze organization�s spend profile"^^xsd:string ; apqc:hasPCFID "10285"^^xsd:string ; apqc:hasHierarchyID "4.2.1.5"^^xsd:string ; rdfs:subClassOf apqc:4_2_1_Develop_sourcing_strategies_10277 ; . apqc:4_2_1_6_Seek_opportunities_to_improve_efficiency_and_value_10286 rdf:type owl:Class ; rdfs:label "Seek opportunities to improve efficiency and value"^^xsd:string ; apqc:hasPCFID "10286"^^xsd:string ; apqc:hasHierarchyID "4.2.1.6"^^xsd:string ; rdfs:subClassOf apqc:4_2_1_Develop_sourcing_strategies_10277 ; . apqc:4_2_1_7_Collaborate_with_suppliers_to_identify_sourcing_opportunities_10287 rdf:type owl:Class ; rdfs:label "Collaborate with suppliers to identify sourcing opportunities"^^xsd:string ; apqc:hasPCFID "10287"^^xsd:string ; apqc:hasHierarchyID "4.2.1.7"^^xsd:string ; rdfs:subClassOf apqc:4_2_1_Develop_sourcing_strategies_10277 ; . apqc:4_2_2_Select_suppliers_and_develop_maintain_contracts_10278 rdf:type owl:Class ; rdfs:label "Select suppliers and develop/maintain contracts"^^xsd:string ; apqc:hasPCFID "10278"^^xsd:string ; apqc:hasHierarchyID "4.2.2"^^xsd:string ; rdfs:subClassOf apqc:4_2_Procure_materials_and_services_10216 ; . apqc:4_2_2_1_Select_suppliers_10288 rdf:type owl:Class ; rdfs:label "Select suppliers"^^xsd:string ; apqc:hasPCFID "10288"^^xsd:string ; apqc:hasHierarchyID "4.2.2.1"^^xsd:string ; rdfs:subClassOf apqc:4_2_2_Select_suppliers_and_develop_maintain_contracts_10278 ; . apqc:4_2_2_2_Certify_and_validate_suppliers_10289 rdf:type owl:Class ; rdfs:label "Certify and validate suppliers"^^xsd:string ; apqc:hasPCFID "10289"^^xsd:string ; apqc:hasHierarchyID "4.2.2.2"^^xsd:string ; rdfs:subClassOf apqc:4_2_2_Select_suppliers_and_develop_maintain_contracts_10278 ; . apqc:4_2_2_3_Negotiate_and_establish_contracts_10290 rdf:type owl:Class ; rdfs:label "Negotiate and establish contracts"^^xsd:string ; apqc:hasPCFID "10290"^^xsd:string ; apqc:hasHierarchyID "4.2.2.3"^^xsd:string ; rdfs:subClassOf apqc:4_2_2_Select_suppliers_and_develop_maintain_contracts_10278 ; . apqc:4_2_2_4_Manage_contracts_10291 rdf:type owl:Class ; rdfs:label "Manage contracts"^^xsd:string ; apqc:hasPCFID "10291"^^xsd:string ; apqc:hasHierarchyID "4.2.2.4"^^xsd:string ; rdfs:subClassOf apqc:4_2_2_Select_suppliers_and_develop_maintain_contracts_10278 ; . apqc:4_2_3_Order_materials_and_services_10279 rdf:type owl:Class ; rdfs:label "Order materials and services"^^xsd:string ; apqc:hasPCFID "10279"^^xsd:string ; apqc:hasHierarchyID "4.2.3"^^xsd:string ; rdfs:subClassOf apqc:4_2_Procure_materials_and_services_10216 ; . apqc:4_2_3_1_Process_Review_requisitions_10292 rdf:type owl:Class ; rdfs:label "Process/Review requisitions"^^xsd:string ; apqc:hasPCFID "10292"^^xsd:string ; apqc:hasHierarchyID "4.2.3.1"^^xsd:string ; rdfs:subClassOf apqc:4_2_3_Order_materials_and_services_10279 ; . apqc:4_2_3_2_Approve_requisitions_10293 rdf:type owl:Class ; rdfs:label "Approve requisitions"^^xsd:string ; apqc:hasPCFID "10293"^^xsd:string ; apqc:hasHierarchyID "4.2.3.2"^^xsd:string ; rdfs:subClassOf apqc:4_2_3_Order_materials_and_services_10279 ; . apqc:4_2_3_3_Solicit_Track_vendor_quotes_10294 rdf:type owl:Class ; rdfs:label "Solicit/Track vendor quotes"^^xsd:string ; apqc:hasPCFID "10294"^^xsd:string ; apqc:hasHierarchyID "4.2.3.3"^^xsd:string ; rdfs:subClassOf apqc:4_2_3_Order_materials_and_services_10279 ; . apqc:4_2_3_4_Create_Distribute_purchase_orders_10295 rdf:type owl:Class ; rdfs:label "Create/Distribute purchase orders"^^xsd:string ; apqc:hasPCFID "10295"^^xsd:string ; apqc:hasHierarchyID "4.2.3.4"^^xsd:string ; rdfs:subClassOf apqc:4_2_3_Order_materials_and_services_10279 ; . apqc:4_2_3_5_Expedite_orders_and_satisfy_inquiries_10296 rdf:type owl:Class ; rdfs:label "Expedite orders and satisfy inquiries"^^xsd:string ; apqc:hasPCFID "10296"^^xsd:string ; apqc:hasHierarchyID "4.2.3.5"^^xsd:string ; rdfs:subClassOf apqc:4_2_3_Order_materials_and_services_10279 ; . apqc:4_2_3_6_Record_receipt_of_goods_10297 rdf:type owl:Class ; rdfs:label "Record receipt of goods"^^xsd:string ; apqc:hasPCFID "10297"^^xsd:string ; apqc:hasHierarchyID "4.2.3.6"^^xsd:string ; rdfs:subClassOf apqc:4_2_3_Order_materials_and_services_10279 ; . apqc:4_2_3_7_Research_Resolve_exceptions_10298 rdf:type owl:Class ; rdfs:label "Research/Resolve exceptions"^^xsd:string ; apqc:hasPCFID "10298"^^xsd:string ; apqc:hasHierarchyID "4.2.3.7"^^xsd:string ; rdfs:subClassOf apqc:4_2_3_Order_materials_and_services_10279 ; . apqc:4_2_4_Manage_suppliers_10280 rdf:type owl:Class ; rdfs:label "Manage suppliers"^^xsd:string ; apqc:hasPCFID "10280"^^xsd:string ; apqc:hasHierarchyID "4.2.4"^^xsd:string ; rdfs:subClassOf apqc:4_2_Procure_materials_and_services_10216 ; . apqc:4_2_4_1_Monitor_Manage_supplier_information_10299 rdf:type owl:Class ; rdfs:label "Monitor/Manage supplier information"^^xsd:string ; apqc:hasPCFID "10299"^^xsd:string ; apqc:hasHierarchyID "4.2.4.1"^^xsd:string ; rdfs:subClassOf apqc:4_2_4_Manage_suppliers_10280 ; . apqc:4_2_4_2_Prepare_Analyze_procurement_and_vendor_performance_10300 rdf:type owl:Class ; rdfs:label "Prepare/Analyze procurement and vendor performance"^^xsd:string ; apqc:hasPCFID "10300"^^xsd:string ; apqc:hasHierarchyID "4.2.4.2"^^xsd:string ; rdfs:subClassOf apqc:4_2_4_Manage_suppliers_10280 ; . apqc:4_2_4_3_Support_inventory_and_production_processes_10301 rdf:type owl:Class ; rdfs:label "Support inventory and production processes"^^xsd:string ; apqc:hasPCFID "10301"^^xsd:string ; apqc:hasHierarchyID "4.2.4.3"^^xsd:string ; rdfs:subClassOf apqc:4_2_4_Manage_suppliers_10280 ; . apqc:4_2_4_4_Monitor_quality_of_product_delivered_10302 rdf:type owl:Class ; rdfs:label "Monitor quality of product delivered"^^xsd:string ; apqc:hasPCFID "10302"^^xsd:string ; apqc:hasHierarchyID "4.2.4.4"^^xsd:string ; rdfs:subClassOf apqc:4_2_4_Manage_suppliers_10280 ; . apqc:4_3_Produce_Manufacture_Deliver_product_10217 rdf:type owl:Class ; rdfs:label "Produce/Manufacture/Deliver product"^^xsd:string ; apqc:hasPCFID "10217"^^xsd:string ; apqc:hasHierarchyID "4.3"^^xsd:string ; rdfs:subClassOf apqc:4_0_Deliver_Physical_Products_20022 ; . apqc:4_3_1_Schedule_production_10303 rdf:type owl:Class ; rdfs:label "Schedule production"^^xsd:string ; apqc:hasPCFID "10303"^^xsd:string ; apqc:hasHierarchyID "4.3.1"^^xsd:string ; rdfs:subClassOf apqc:4_3_Produce_Manufacture_Deliver_product_10217 ; . apqc:4_3_1_1_Model_and_simulate_plant_19563 rdf:type owl:Class ; rdfs:label "Model and simulate plant"^^xsd:string ; apqc:hasPCFID "19563"^^xsd:string ; apqc:hasHierarchyID "4.3.1.1"^^xsd:string ; rdfs:subClassOf apqc:4_3_1_Schedule_production_10303 ; . apqc:4_3_1_2_Generate_line_level_plan_10306 rdf:type owl:Class ; rdfs:label "Generate line level plan"^^xsd:string ; apqc:hasPCFID "10306"^^xsd:string ; apqc:hasHierarchyID "4.3.1.2"^^xsd:string ; rdfs:subClassOf apqc:4_3_1_Schedule_production_10303 ; . apqc:4_3_1_3_Generate_detailed_schedule_10307 rdf:type owl:Class ; rdfs:label "Generate detailed schedule"^^xsd:string ; apqc:hasPCFID "10307"^^xsd:string ; apqc:hasHierarchyID "4.3.1.3"^^xsd:string ; rdfs:subClassOf apqc:4_3_1_Schedule_production_10303 ; . apqc:4_3_1_4_Schedule_production_orders_and_create_lots_10308 rdf:type owl:Class ; rdfs:label "Schedule production orders and create lots"^^xsd:string ; apqc:hasPCFID "10308"^^xsd:string ; apqc:hasHierarchyID "4.3.1.4"^^xsd:string ; rdfs:subClassOf apqc:4_3_1_Schedule_production_10303 ; . apqc:4_3_1_5_Schedule_preventive__planned__maintenance__preventive_maintenance_orders__10315 rdf:type owl:Class ; rdfs:label "Schedule preventive (planned) maintenance (preventive maintenance orders)"^^xsd:string ; apqc:hasPCFID "10315"^^xsd:string ; apqc:hasHierarchyID "4.3.1.5"^^xsd:string ; rdfs:subClassOf apqc:4_3_1_Schedule_production_10303 ; . apqc:4_3_1_6_Schedule_requested__unplanned__maintenance__work_order_cycle__10316 rdf:type owl:Class ; rdfs:label "Schedule requested (unplanned) maintenance (work order cycle)"^^xsd:string ; apqc:hasPCFID "10316"^^xsd:string ; apqc:hasHierarchyID "4.3.1.6"^^xsd:string ; rdfs:subClassOf apqc:4_3_1_Schedule_production_10303 ; . apqc:4_3_1_7_Release_production_orders_and_create_lots_10309 rdf:type owl:Class ; rdfs:label "Release production orders and create lots"^^xsd:string ; apqc:hasPCFID "10309"^^xsd:string ; apqc:hasHierarchyID "4.3.1.7"^^xsd:string ; rdfs:subClassOf apqc:4_3_1_Schedule_production_10303 ; . apqc:4_3_2_Produce_product_10304 rdf:type owl:Class ; rdfs:label "Produce product"^^xsd:string ; apqc:hasPCFID "10304"^^xsd:string ; apqc:hasHierarchyID "4.3.2"^^xsd:string ; rdfs:subClassOf apqc:4_3_Produce_Manufacture_Deliver_product_10217 ; . apqc:4_3_2_1_Manage_raw_material_inventory_10310 rdf:type owl:Class ; rdfs:label "Manage raw material inventory"^^xsd:string ; apqc:hasPCFID "10310"^^xsd:string ; apqc:hasHierarchyID "4.3.2.1"^^xsd:string ; rdfs:subClassOf apqc:4_3_2_Produce_product_10304 ; . apqc:4_3_2_2_Execute_detailed_line_schedule_10311 rdf:type owl:Class ; rdfs:label "Execute detailed line schedule"^^xsd:string ; apqc:hasPCFID "10311"^^xsd:string ; apqc:hasHierarchyID "4.3.2.2"^^xsd:string ; rdfs:subClassOf apqc:4_3_2_Produce_product_10304 ; . apqc:4_3_2_3_Report_maintenance_issues_10319 rdf:type owl:Class ; rdfs:label "Report maintenance issues"^^xsd:string ; apqc:hasPCFID "10319"^^xsd:string ; apqc:hasHierarchyID "4.3.2.3"^^xsd:string ; rdfs:subClassOf apqc:4_3_2_Produce_product_10304 ; . apqc:4_3_2_4_Rerun_defective_items_10313 rdf:type owl:Class ; rdfs:label "Rerun defective items"^^xsd:string ; apqc:hasPCFID "10313"^^xsd:string ; apqc:hasHierarchyID "4.3.2.4"^^xsd:string ; rdfs:subClassOf apqc:4_3_2_Produce_product_10304 ; . apqc:4_3_2_5_Monitor_and_optimize_production_process_19566 rdf:type owl:Class ; rdfs:label "Monitor and optimize production process"^^xsd:string ; apqc:hasPCFID "19566"^^xsd:string ; apqc:hasHierarchyID "4.3.2.5"^^xsd:string ; rdfs:subClassOf apqc:4_3_2_Produce_product_10304 ; . apqc:4_3_2_5_1_Automate_and_control_plant_19567 rdf:type owl:Class ; rdfs:label "Automate and control plant"^^xsd:string ; apqc:hasPCFID "19567"^^xsd:string ; apqc:hasHierarchyID "4.3.2.5.1"^^xsd:string ; rdfs:subClassOf apqc:4_3_2_5_Monitor_and_optimize_production_process_19566 ; . apqc:4_3_2_5_2_Perform_advanced_process_control_19568 rdf:type owl:Class ; rdfs:label "Perform advanced process control"^^xsd:string ; apqc:hasPCFID "19568"^^xsd:string ; apqc:hasHierarchyID "4.3.2.5.2"^^xsd:string ; rdfs:subClassOf apqc:4_3_2_5_Monitor_and_optimize_production_process_19566 ; . apqc:4_3_2_5_3_Perform_real-time_optimization_19569 rdf:type owl:Class ; rdfs:label "Perform real-time optimization"^^xsd:string ; apqc:hasPCFID "19569"^^xsd:string ; apqc:hasHierarchyID "4.3.2.5.3"^^xsd:string ; rdfs:subClassOf apqc:4_3_2_5_Monitor_and_optimize_production_process_19566 ; . apqc:4_3_2_5_4_Manage_plant_alarms_and_alerts_19570 rdf:type owl:Class ; rdfs:label "Manage plant alarms and alerts"^^xsd:string ; apqc:hasPCFID "19570"^^xsd:string ; apqc:hasHierarchyID "4.3.2.5.4"^^xsd:string ; rdfs:subClassOf apqc:4_3_2_5_Monitor_and_optimize_production_process_19566 ; . apqc:4_3_2_6_Assess_production_performance_10314 rdf:type owl:Class ; rdfs:label "Assess production performance"^^xsd:string ; apqc:hasPCFID "10314"^^xsd:string ; apqc:hasHierarchyID "4.3.2.6"^^xsd:string ; rdfs:subClassOf apqc:4_3_2_Produce_product_10304 ; . apqc:4_3_3_Perform_quality_testing_10369 rdf:type owl:Class ; rdfs:label "Perform quality testing"^^xsd:string ; apqc:hasPCFID "10369"^^xsd:string ; apqc:hasHierarchyID "4.3.3"^^xsd:string ; rdfs:subClassOf apqc:4_3_Produce_Manufacture_Deliver_product_10217 ; . apqc:4_3_3_1_Calibrate_test_equipment_10318 rdf:type owl:Class ; rdfs:label "Calibrate test equipment"^^xsd:string ; apqc:hasPCFID "10318"^^xsd:string ; apqc:hasHierarchyID "4.3.3.1"^^xsd:string ; rdfs:subClassOf apqc:4_3_3_Perform_quality_testing_10369 ; . apqc:4_3_3_2_Perform_testing_using_the_standard_testing_procedure_10374 rdf:type owl:Class ; rdfs:label "Perform testing using the standard testing procedure"^^xsd:string ; apqc:hasPCFID "10374"^^xsd:string ; apqc:hasHierarchyID "4.3.3.2"^^xsd:string ; rdfs:subClassOf apqc:4_3_3_Perform_quality_testing_10369 ; . apqc:4_3_3_3_Record_test_results_10375 rdf:type owl:Class ; rdfs:label "Record test results"^^xsd:string ; apqc:hasPCFID "10375"^^xsd:string ; apqc:hasHierarchyID "4.3.3.3"^^xsd:string ; rdfs:subClassOf apqc:4_3_3_Perform_quality_testing_10369 ; . apqc:4_3_3_4_Track_and_analyze_non-conformance_trends_12045 rdf:type owl:Class ; rdfs:label "Track and analyze non-conformance trends"^^xsd:string ; apqc:hasPCFID "12045"^^xsd:string ; apqc:hasHierarchyID "4.3.3.4"^^xsd:string ; rdfs:subClassOf apqc:4_3_3_Perform_quality_testing_10369 ; . apqc:4_3_3_5_Perform_root_cause_analysis_12046 rdf:type owl:Class ; rdfs:label "Perform root cause analysis"^^xsd:string ; apqc:hasPCFID "12046"^^xsd:string ; apqc:hasHierarchyID "4.3.3.5"^^xsd:string ; rdfs:subClassOf apqc:4_3_3_Perform_quality_testing_10369 ; . apqc:4_3_4_Maintain_production_records_and_manage_lot_traceability_10370 rdf:type owl:Class ; rdfs:label "Maintain production records and manage lot traceability"^^xsd:string ; apqc:hasPCFID "10370"^^xsd:string ; apqc:hasHierarchyID "4.3.4"^^xsd:string ; rdfs:subClassOf apqc:4_3_Produce_Manufacture_Deliver_product_10217 ; . apqc:4_3_4_1_Determine_lot_numbering_system_10376 rdf:type owl:Class ; rdfs:label "Determine lot numbering system"^^xsd:string ; apqc:hasPCFID "10376"^^xsd:string ; apqc:hasHierarchyID "4.3.4.1"^^xsd:string ; rdfs:subClassOf apqc:4_3_4_Maintain_production_records_and_manage_lot_traceability_10370 ; . apqc:4_3_4_2_Determine_lot_use_10377 rdf:type owl:Class ; rdfs:label "Determine lot use"^^xsd:string ; apqc:hasPCFID "10377"^^xsd:string ; apqc:hasHierarchyID "4.3.4.2"^^xsd:string ; rdfs:subClassOf apqc:4_3_4_Maintain_production_records_and_manage_lot_traceability_10370 ; . apqc:4_4_Manage_logistics_and_warehousing_10219 rdf:type owl:Class ; rdfs:label "Manage logistics and warehousing"^^xsd:string ; apqc:hasPCFID "10219"^^xsd:string ; apqc:hasHierarchyID "4.4"^^xsd:string ; rdfs:subClassOf apqc:4_0_Deliver_Physical_Products_20022 ; . apqc:4_4_1_Provide_logistics_governance_10338 rdf:type owl:Class ; rdfs:label "Provide logistics governance"^^xsd:string ; apqc:hasPCFID "10338"^^xsd:string ; apqc:hasHierarchyID "4.4.1"^^xsd:string ; rdfs:subClassOf apqc:4_4_Manage_logistics_and_warehousing_10219 ; . apqc:4_4_1_1_Translate_customer_service_requirements_into_logistics_requirements_10343 rdf:type owl:Class ; rdfs:label "Translate customer service requirements into logistics requirements"^^xsd:string ; apqc:hasPCFID "10343"^^xsd:string ; apqc:hasHierarchyID "4.4.1.1"^^xsd:string ; rdfs:subClassOf apqc:4_4_1_Provide_logistics_governance_10338 ; . apqc:4_4_1_2_Design_logistics_network_10344 rdf:type owl:Class ; rdfs:label "Design logistics network"^^xsd:string ; apqc:hasPCFID "10344"^^xsd:string ; apqc:hasHierarchyID "4.4.1.2"^^xsd:string ; rdfs:subClassOf apqc:4_4_1_Provide_logistics_governance_10338 ; . apqc:4_4_1_3_Communicate_outsourcing_needs_10345 rdf:type owl:Class ; rdfs:label "Communicate outsourcing needs"^^xsd:string ; apqc:hasPCFID "10345"^^xsd:string ; apqc:hasHierarchyID "4.4.1.3"^^xsd:string ; rdfs:subClassOf apqc:4_4_1_Provide_logistics_governance_10338 ; . apqc:4_4_1_4_Develop_and_maintain_delivery_service_policy_10346 rdf:type owl:Class ; rdfs:label "Develop and maintain delivery service policy"^^xsd:string ; apqc:hasPCFID "10346"^^xsd:string ; apqc:hasHierarchyID "4.4.1.4"^^xsd:string ; rdfs:subClassOf apqc:4_4_1_Provide_logistics_governance_10338 ; . apqc:4_4_1_5_Optimize_transportation_schedules_and_costs_10347 rdf:type owl:Class ; rdfs:label "Optimize transportation schedules and costs"^^xsd:string ; apqc:hasPCFID "10347"^^xsd:string ; apqc:hasHierarchyID "4.4.1.5"^^xsd:string ; rdfs:subClassOf apqc:4_4_1_Provide_logistics_governance_10338 ; . apqc:4_4_1_6_Define_key_performance_measures_10348 rdf:type owl:Class ; rdfs:label "Define key performance measures"^^xsd:string ; apqc:hasPCFID "10348"^^xsd:string ; apqc:hasHierarchyID "4.4.1.6"^^xsd:string ; rdfs:subClassOf apqc:4_4_1_Provide_logistics_governance_10338 ; . apqc:4_4_1_7_Define_reverse_logistics_strategy_16905 rdf:type owl:Class ; rdfs:label "Define reverse logistics strategy"^^xsd:string ; apqc:hasPCFID "16905"^^xsd:string ; apqc:hasHierarchyID "4.4.1.7"^^xsd:string ; rdfs:subClassOf apqc:4_4_1_Provide_logistics_governance_10338 ; . apqc:4_4_2_Plan_and_manage_inbound_material_flow_10339 rdf:type owl:Class ; rdfs:label "Plan and manage inbound material flow"^^xsd:string ; apqc:hasPCFID "10339"^^xsd:string ; apqc:hasHierarchyID "4.4.2"^^xsd:string ; rdfs:subClassOf apqc:4_4_Manage_logistics_and_warehousing_10219 ; . apqc:4_4_2_1_Plan_inbound_material_receipts_10349 rdf:type owl:Class ; rdfs:label "Plan inbound material receipts"^^xsd:string ; apqc:hasPCFID "10349"^^xsd:string ; apqc:hasHierarchyID "4.4.2.1"^^xsd:string ; rdfs:subClassOf apqc:4_4_2_Plan_and_manage_inbound_material_flow_10339 ; . apqc:4_4_2_2_Manage_inbound_material_flow_10350 rdf:type owl:Class ; rdfs:label "Manage inbound material flow"^^xsd:string ; apqc:hasPCFID "10350"^^xsd:string ; apqc:hasHierarchyID "4.4.2.2"^^xsd:string ; rdfs:subClassOf apqc:4_4_2_Plan_and_manage_inbound_material_flow_10339 ; . apqc:4_4_2_3_Monitor_inbound_delivery_performance_10351 rdf:type owl:Class ; rdfs:label "Monitor inbound delivery performance"^^xsd:string ; apqc:hasPCFID "10351"^^xsd:string ; apqc:hasHierarchyID "4.4.2.3"^^xsd:string ; rdfs:subClassOf apqc:4_4_2_Plan_and_manage_inbound_material_flow_10339 ; . apqc:4_4_2_4_Manage_flow_of_returned_products_10352 rdf:type owl:Class ; rdfs:label "Manage flow of returned products"^^xsd:string ; apqc:hasPCFID "10352"^^xsd:string ; apqc:hasHierarchyID "4.4.2.4"^^xsd:string ; rdfs:subClassOf apqc:4_4_2_Plan_and_manage_inbound_material_flow_10339 ; . apqc:4_4_2_5_Control_quality_of_returned_parts_12708 rdf:type owl:Class ; rdfs:label "Control quality of returned parts"^^xsd:string ; apqc:hasPCFID "12708"^^xsd:string ; apqc:hasHierarchyID "4.4.2.5"^^xsd:string ; rdfs:subClassOf apqc:4_4_2_Plan_and_manage_inbound_material_flow_10339 ; . apqc:4_4_3_Operate_warehousing_10340 rdf:type owl:Class ; rdfs:label "Operate warehousing"^^xsd:string ; apqc:hasPCFID "10340"^^xsd:string ; apqc:hasHierarchyID "4.4.3"^^xsd:string ; rdfs:subClassOf apqc:4_4_Manage_logistics_and_warehousing_10219 ; . apqc:4_4_3_1_Track_inventory_deployment_10353 rdf:type owl:Class ; rdfs:label "Track inventory deployment"^^xsd:string ; apqc:hasPCFID "10353"^^xsd:string ; apqc:hasHierarchyID "4.4.3.1"^^xsd:string ; rdfs:subClassOf apqc:4_4_3_Operate_warehousing_10340 ; . apqc:4_4_3_2_Receive_inspect_and_store_inbound_deliveries_10354 rdf:type owl:Class ; rdfs:label "Receive, inspect, and store inbound deliveries"^^xsd:string ; apqc:hasPCFID "10354"^^xsd:string ; apqc:hasHierarchyID "4.4.3.2"^^xsd:string ; rdfs:subClassOf apqc:4_4_3_Operate_warehousing_10340 ; . apqc:4_4_3_3_Track_product_availability_10355 rdf:type owl:Class ; rdfs:label "Track product availability"^^xsd:string ; apqc:hasPCFID "10355"^^xsd:string ; apqc:hasHierarchyID "4.4.3.3"^^xsd:string ; rdfs:subClassOf apqc:4_4_3_Operate_warehousing_10340 ; . apqc:4_4_3_4_Pick_pack_and_ship_product_for_delivery_10356 rdf:type owl:Class ; rdfs:label "Pick, pack, and ship product for delivery"^^xsd:string ; apqc:hasPCFID "10356"^^xsd:string ; apqc:hasHierarchyID "4.4.3.4"^^xsd:string ; rdfs:subClassOf apqc:4_4_3_Operate_warehousing_10340 ; . apqc:4_4_3_5_Track_inventory_accuracy_10357 rdf:type owl:Class ; rdfs:label "Track inventory accuracy"^^xsd:string ; apqc:hasPCFID "10357"^^xsd:string ; apqc:hasHierarchyID "4.4.3.5"^^xsd:string ; rdfs:subClassOf apqc:4_4_3_Operate_warehousing_10340 ; . apqc:4_4_3_6_Track_third-party_logistics_storage_and_shipping_performance_10358 rdf:type owl:Class ; rdfs:label "Track third-party logistics storage and shipping performance"^^xsd:string ; apqc:hasPCFID "10358"^^xsd:string ; apqc:hasHierarchyID "4.4.3.6"^^xsd:string ; rdfs:subClassOf apqc:4_4_3_Operate_warehousing_10340 ; . apqc:4_4_3_7_Manage_physical_finished_goods_inventory_10359 rdf:type owl:Class ; rdfs:label "Manage physical finished goods inventory"^^xsd:string ; apqc:hasPCFID "10359"^^xsd:string ; apqc:hasHierarchyID "4.4.3.7"^^xsd:string ; rdfs:subClassOf apqc:4_4_3_Operate_warehousing_10340 ; . apqc:4_4_4_Operate_outbound_transportation_10341 rdf:type owl:Class ; rdfs:label "Operate outbound transportation"^^xsd:string ; apqc:hasPCFID "10341"^^xsd:string ; apqc:hasHierarchyID "4.4.4"^^xsd:string ; rdfs:subClassOf apqc:4_4_Manage_logistics_and_warehousing_10219 ; . apqc:4_4_4_1_Plan_transport_and_deliver_outbound_product_10360 rdf:type owl:Class ; rdfs:label "Plan, transport, and deliver outbound product"^^xsd:string ; apqc:hasPCFID "10360"^^xsd:string ; apqc:hasHierarchyID "4.4.4.1"^^xsd:string ; rdfs:subClassOf apqc:4_4_4_Operate_outbound_transportation_10341 ; . apqc:4_4_4_2_Track_carrier_delivery_performance_10361 rdf:type owl:Class ; rdfs:label "Track carrier delivery performance"^^xsd:string ; apqc:hasPCFID "10361"^^xsd:string ; apqc:hasHierarchyID "4.4.4.2"^^xsd:string ; rdfs:subClassOf apqc:4_4_4_Operate_outbound_transportation_10341 ; . apqc:4_4_4_3_Manage_transportation_fleet_10362 rdf:type owl:Class ; rdfs:label "Manage transportation fleet"^^xsd:string ; apqc:hasPCFID "10362"^^xsd:string ; apqc:hasHierarchyID "4.4.4.3"^^xsd:string ; rdfs:subClassOf apqc:4_4_4_Operate_outbound_transportation_10341 ; . apqc:4_4_4_4_Process_and_audit_carrier_invoices_and_documents_10363 rdf:type owl:Class ; rdfs:label "Process and audit carrier invoices and documents"^^xsd:string ; apqc:hasPCFID "10363"^^xsd:string ; apqc:hasHierarchyID "4.4.4.4"^^xsd:string ; rdfs:subClassOf apqc:4_4_4_Operate_outbound_transportation_10341 ; . apqc:5_0_Deliver_Services_20025 rdf:type owl:Class ; rdfs:label "Deliver Services"^^xsd:string ; apqc:hasPCFID "20025"^^xsd:string ; apqc:hasHierarchyID "5.0"^^xsd:string ; rdfs:subClassOf apqc:AmericanProductivityAndQualityCenter; . apqc:5_1_Establish_service_delivery_governance_and_strategies_20026 rdf:type owl:Class ; rdfs:label "Establish service delivery governance and strategies"^^xsd:string ; apqc:hasPCFID "20026"^^xsd:string ; apqc:hasHierarchyID "5.1"^^xsd:string ; rdfs:subClassOf apqc:5_0_Deliver_Services_20025 ; . apqc:5_1_1_Establish_service_delivery_governance_20027 rdf:type owl:Class ; rdfs:label "Establish service delivery governance"^^xsd:string ; apqc:hasPCFID "20027"^^xsd:string ; apqc:hasHierarchyID "5.1.1"^^xsd:string ; rdfs:subClassOf apqc:5_1_Establish_service_delivery_governance_and_strategies_20026 ; . apqc:5_1_1_1_Set_up_and_maintain_service_delivery_governance_and_management_system_20028 rdf:type owl:Class ; rdfs:label "Set up and maintain service delivery governance and management system"^^xsd:string ; apqc:hasPCFID "20028"^^xsd:string ; apqc:hasHierarchyID "5.1.1.1"^^xsd:string ; rdfs:subClassOf apqc:5_1_1_Establish_service_delivery_governance_20027 ; . apqc:5_1_1_2_Manage_service_delivery_performance_20029 rdf:type owl:Class ; rdfs:label "Manage service delivery performance"^^xsd:string ; apqc:hasPCFID "20029"^^xsd:string ; apqc:hasHierarchyID "5.1.1.2"^^xsd:string ; rdfs:subClassOf apqc:5_1_1_Establish_service_delivery_governance_20027 ; . apqc:5_1_1_3_Manage_service_delivery_development_and_direction_20030 rdf:type owl:Class ; rdfs:label "Manage service delivery development and direction"^^xsd:string ; apqc:hasPCFID "20030"^^xsd:string ; apqc:hasHierarchyID "5.1.1.3"^^xsd:string ; rdfs:subClassOf apqc:5_1_1_Establish_service_delivery_governance_20027 ; . apqc:5_1_1_4_Solicit_feedback_from_customer_on_service_delivery_satisfaction_20031 rdf:type owl:Class ; rdfs:label "Solicit feedback from customer on service delivery satisfaction"^^xsd:string ; apqc:hasPCFID "20031"^^xsd:string ; apqc:hasHierarchyID "5.1.1.4"^^xsd:string ; rdfs:subClassOf apqc:5_1_1_Establish_service_delivery_governance_20027 ; . apqc:5_1_2_Develop_service_delivery_strategies_20032 rdf:type owl:Class ; rdfs:label "Develop service delivery strategies"^^xsd:string ; apqc:hasPCFID "20032"^^xsd:string ; apqc:hasHierarchyID "5.1.2"^^xsd:string ; rdfs:subClassOf apqc:5_1_Establish_service_delivery_governance_and_strategies_20026 ; . apqc:5_1_2_1_Define_service_delivery_goals_20033 rdf:type owl:Class ; rdfs:label "Define service delivery goals"^^xsd:string ; apqc:hasPCFID "20033"^^xsd:string ; apqc:hasHierarchyID "5.1.2.1"^^xsd:string ; rdfs:subClassOf apqc:5_1_2_Develop_service_delivery_strategies_20032 ; . apqc:5_1_2_2_Define_labor_policies_20034 rdf:type owl:Class ; rdfs:label "Define labor policies"^^xsd:string ; apqc:hasPCFID "20034"^^xsd:string ; apqc:hasHierarchyID "5.1.2.2"^^xsd:string ; rdfs:subClassOf apqc:5_1_2_Develop_service_delivery_strategies_20032 ; . apqc:5_1_2_3_Evaluate_resource_availability_20035 rdf:type owl:Class ; rdfs:label "Evaluate resource availability"^^xsd:string ; apqc:hasPCFID "20035"^^xsd:string ; apqc:hasHierarchyID "5.1.2.3"^^xsd:string ; rdfs:subClassOf apqc:5_1_2_Develop_service_delivery_strategies_20032 ; . apqc:5_1_2_4_Define_service_delivery_network_and_supply_constraints_20036 rdf:type owl:Class ; rdfs:label "Define service delivery network and supply constraints"^^xsd:string ; apqc:hasPCFID "20036"^^xsd:string ; apqc:hasHierarchyID "5.1.2.4"^^xsd:string ; rdfs:subClassOf apqc:5_1_2_Develop_service_delivery_strategies_20032 ; . apqc:5_1_2_5_Define_service_delivery_process_20037 rdf:type owl:Class ; rdfs:label "Define service delivery process"^^xsd:string ; apqc:hasPCFID "20037"^^xsd:string ; apqc:hasHierarchyID "5.1.2.5"^^xsd:string ; rdfs:subClassOf apqc:5_1_2_Develop_service_delivery_strategies_20032 ; . apqc:5_1_2_6_Review_and_validate_service_delivery_procedures_20038 rdf:type owl:Class ; rdfs:label "Review and validate service delivery procedures"^^xsd:string ; apqc:hasPCFID "20038"^^xsd:string ; apqc:hasHierarchyID "5.1.2.6"^^xsd:string ; rdfs:subClassOf apqc:5_1_2_Develop_service_delivery_strategies_20032 ; . apqc:5_1_2_7_Define_service_delivery_workplace_layout_and_infrastructure_20039 rdf:type owl:Class ; rdfs:label "Define service delivery workplace layout and infrastructure"^^xsd:string ; apqc:hasPCFID "20039"^^xsd:string ; apqc:hasHierarchyID "5.1.2.7"^^xsd:string ; rdfs:subClassOf apqc:5_1_2_Develop_service_delivery_strategies_20032 ; . apqc:5_2_Manage_service_delivery_resources_20040 rdf:type owl:Class ; rdfs:label "Manage service delivery resources"^^xsd:string ; apqc:hasPCFID "20040"^^xsd:string ; apqc:hasHierarchyID "5.2"^^xsd:string ; rdfs:subClassOf apqc:5_0_Deliver_Services_20025 ; . apqc:5_2_1_Manage_service_delivery_resource_demand_20041 rdf:type owl:Class ; rdfs:label "Manage service delivery resource demand"^^xsd:string ; apqc:hasPCFID "20041"^^xsd:string ; apqc:hasHierarchyID "5.2.1"^^xsd:string ; rdfs:subClassOf apqc:5_2_Manage_service_delivery_resources_20040 ; . apqc:5_2_1_1_Monitor_pipeline_20042 rdf:type owl:Class ; rdfs:label "Monitor pipeline"^^xsd:string ; apqc:hasPCFID "20042"^^xsd:string ; apqc:hasHierarchyID "5.2.1.1"^^xsd:string ; rdfs:subClassOf apqc:5_2_1_Manage_service_delivery_resource_demand_20041 ; . apqc:5_2_1_2_Develop_baseline_forecasts_20043 rdf:type owl:Class ; rdfs:label "Develop baseline forecasts"^^xsd:string ; apqc:hasPCFID "20043"^^xsd:string ; apqc:hasHierarchyID "5.2.1.2"^^xsd:string ; rdfs:subClassOf apqc:5_2_1_Manage_service_delivery_resource_demand_20041 ; . apqc:5_2_1_3_Collaborate_with_customers_20044 rdf:type owl:Class ; rdfs:label "Collaborate with customers"^^xsd:string ; apqc:hasPCFID "20044"^^xsd:string ; apqc:hasHierarchyID "5.2.1.3"^^xsd:string ; rdfs:subClassOf apqc:5_2_1_Manage_service_delivery_resource_demand_20041 ; . apqc:5_2_1_4_Develop_consensus_forecast_20045 rdf:type owl:Class ; rdfs:label "Develop consensus forecast"^^xsd:string ; apqc:hasPCFID "20045"^^xsd:string ; apqc:hasHierarchyID "5.2.1.4"^^xsd:string ; rdfs:subClassOf apqc:5_2_1_Manage_service_delivery_resource_demand_20041 ; . apqc:5_2_1_5_Determine_availability_of_skills_to_deliver_on_current_and_forecast_customer_orders_20046 rdf:type owl:Class ; rdfs:label "Determine availability of skills to deliver on current and forecast customer orders"^^xsd:string ; apqc:hasPCFID "20046"^^xsd:string ; apqc:hasHierarchyID "5.2.1.5"^^xsd:string ; rdfs:subClassOf apqc:5_2_1_Manage_service_delivery_resource_demand_20041 ; . apqc:5_2_1_6_Monitor_activity_against_forecast_and_revise_forecast_20047 rdf:type owl:Class ; rdfs:label "Monitor activity against forecast and revise forecast"^^xsd:string ; apqc:hasPCFID "20047"^^xsd:string ; apqc:hasHierarchyID "5.2.1.6"^^xsd:string ; rdfs:subClassOf apqc:5_2_1_Manage_service_delivery_resource_demand_20041 ; . apqc:5_2_1_7_Evaluate_and_revise_forecasting_approach_20048 rdf:type owl:Class ; rdfs:label "Evaluate and revise forecasting approach"^^xsd:string ; apqc:hasPCFID "20048"^^xsd:string ; apqc:hasHierarchyID "5.2.1.7"^^xsd:string ; rdfs:subClassOf apqc:5_2_1_Manage_service_delivery_resource_demand_20041 ; . apqc:5_2_1_8_Measure_forecast_accuracy_20049 rdf:type owl:Class ; rdfs:label "Measure forecast accuracy"^^xsd:string ; apqc:hasPCFID "20049"^^xsd:string ; apqc:hasHierarchyID "5.2.1.8"^^xsd:string ; rdfs:subClassOf apqc:5_2_1_Manage_service_delivery_resource_demand_20041 ; . apqc:5_2_2_Create_resource_plan_20050 rdf:type owl:Class ; rdfs:label "Create resource plan"^^xsd:string ; apqc:hasPCFID "20050"^^xsd:string ; apqc:hasHierarchyID "5.2.2"^^xsd:string ; rdfs:subClassOf apqc:5_2_Manage_service_delivery_resources_20040 ; . apqc:5_2_2_1_Define_and_manage_skills_taxonomy_20051 rdf:type owl:Class ; rdfs:label "Define and manage skills taxonomy"^^xsd:string ; apqc:hasPCFID "20051"^^xsd:string ; apqc:hasHierarchyID "5.2.2.1"^^xsd:string ; rdfs:subClassOf apqc:5_2_2_Create_resource_plan_20050 ; . apqc:5_2_2_2_Create_resource_plan_20052 rdf:type owl:Class ; rdfs:label "Create resource plan"^^xsd:string ; apqc:hasPCFID "20052"^^xsd:string ; apqc:hasHierarchyID "5.2.2.2"^^xsd:string ; rdfs:subClassOf apqc:5_2_2_Create_resource_plan_20050 ; . apqc:5_2_2_3_Match_resource_demand_with_capacity_skills_and_capabilities_20053 rdf:type owl:Class ; rdfs:label "Match resource demand with capacity, skills, and capabilities"^^xsd:string ; apqc:hasPCFID "20053"^^xsd:string ; apqc:hasHierarchyID "5.2.2.3"^^xsd:string ; rdfs:subClassOf apqc:5_2_2_Create_resource_plan_20050 ; . apqc:5_2_2_4_Collaborate_with_suppliers_and_partners_to_supplement_skills_and_capabilities_20054 rdf:type owl:Class ; rdfs:label "Collaborate with suppliers and partners to supplement skills and capabilities"^^xsd:string ; apqc:hasPCFID "20054"^^xsd:string ; apqc:hasHierarchyID "5.2.2.4"^^xsd:string ; rdfs:subClassOf apqc:5_2_2_Create_resource_plan_20050 ; . apqc:5_2_2_5_Identify_critical_resources_and_supplier_capacity_20055 rdf:type owl:Class ; rdfs:label "Identify critical resources and supplier capacity"^^xsd:string ; apqc:hasPCFID "20055"^^xsd:string ; apqc:hasHierarchyID "5.2.2.5"^^xsd:string ; rdfs:subClassOf apqc:5_2_2_Create_resource_plan_20050 ; . apqc:5_2_2_6_Monitor_and_manage_resource_capacity_and_availability_20056 rdf:type owl:Class ; rdfs:label "Monitor and manage resource capacity and availability"^^xsd:string ; apqc:hasPCFID "20056"^^xsd:string ; apqc:hasHierarchyID "5.2.2.6"^^xsd:string ; rdfs:subClassOf apqc:5_2_2_Create_resource_plan_20050 ; . apqc:5_2_3_Enable_service-delivery_resources_12127 rdf:type owl:Class ; rdfs:label "Enable service-delivery resources"^^xsd:string ; apqc:hasPCFID "12127"^^xsd:string ; apqc:hasHierarchyID "5.2.3"^^xsd:string ; rdfs:subClassOf apqc:5_2_Manage_service_delivery_resources_20040 ; . apqc:5_2_3_1_Develop_training_plan_12128 rdf:type owl:Class ; rdfs:label "Develop training plan"^^xsd:string ; apqc:hasPCFID "12128"^^xsd:string ; apqc:hasHierarchyID "5.2.3.1"^^xsd:string ; rdfs:subClassOf apqc:5_2_3_Enable_service-delivery_resources_12127 ; . apqc:5_2_3_2_Develop_training_materials_12129 rdf:type owl:Class ; rdfs:label "Develop training materials"^^xsd:string ; apqc:hasPCFID "12129"^^xsd:string ; apqc:hasHierarchyID "5.2.3.2"^^xsd:string ; rdfs:subClassOf apqc:5_2_3_Enable_service-delivery_resources_12127 ; . apqc:5_2_3_3_Manage_training_schedule_12131 rdf:type owl:Class ; rdfs:label "Manage training schedule"^^xsd:string ; apqc:hasPCFID "12131"^^xsd:string ; apqc:hasHierarchyID "5.2.3.3"^^xsd:string ; rdfs:subClassOf apqc:5_2_3_Enable_service-delivery_resources_12127 ; . apqc:5_2_3_4_Deliver_operations_training_12132 rdf:type owl:Class ; rdfs:label "Deliver operations training"^^xsd:string ; apqc:hasPCFID "12132"^^xsd:string ; apqc:hasHierarchyID "5.2.3.4"^^xsd:string ; rdfs:subClassOf apqc:5_2_3_Enable_service-delivery_resources_12127 ; . apqc:5_2_3_5_Deliver_technical_training_12133 rdf:type owl:Class ; rdfs:label "Deliver technical training"^^xsd:string ; apqc:hasPCFID "12133"^^xsd:string ; apqc:hasHierarchyID "5.2.3.5"^^xsd:string ; rdfs:subClassOf apqc:5_2_3_Enable_service-delivery_resources_12127 ; . apqc:5_2_3_6_Perform_skill_and_capability_testing_20057 rdf:type owl:Class ; rdfs:label "Perform skill and capability testing"^^xsd:string ; apqc:hasPCFID "20057"^^xsd:string ; apqc:hasHierarchyID "5.2.3.6"^^xsd:string ; rdfs:subClassOf apqc:5_2_3_Enable_service-delivery_resources_12127 ; . apqc:5_2_3_7_Evaluate_training_effectiveness_12135 rdf:type owl:Class ; rdfs:label "Evaluate training effectiveness"^^xsd:string ; apqc:hasPCFID "12135"^^xsd:string ; apqc:hasHierarchyID "5.2.3.7"^^xsd:string ; rdfs:subClassOf apqc:5_2_3_Enable_service-delivery_resources_12127 ; . apqc:5_3_Deliver_service_to_customer_20058 rdf:type owl:Class ; rdfs:label "Deliver service to customer"^^xsd:string ; apqc:hasPCFID "20058"^^xsd:string ; apqc:hasHierarchyID "5.3"^^xsd:string ; rdfs:subClassOf apqc:5_0_Deliver_Services_20025 ; . apqc:5_3_1_Initiate_service_delivery_20059 rdf:type owl:Class ; rdfs:label "Initiate service delivery"^^xsd:string ; apqc:hasPCFID "20059"^^xsd:string ; apqc:hasHierarchyID "5.3.1"^^xsd:string ; rdfs:subClassOf apqc:5_3_Deliver_service_to_customer_20058 ; . apqc:5_3_1_1_Review_contract_and_agreed_terms_20060 rdf:type owl:Class ; rdfs:label "Review contract and agreed terms"^^xsd:string ; apqc:hasPCFID "20060"^^xsd:string ; apqc:hasHierarchyID "5.3.1.1"^^xsd:string ; rdfs:subClassOf apqc:5_3_1_Initiate_service_delivery_20059 ; . apqc:5_3_1_2_Understand_customer_requirements_and_define_refine_approach_20061 rdf:type owl:Class ; rdfs:label "Understand customer requirements and define refine approach"^^xsd:string ; apqc:hasPCFID "20061"^^xsd:string ; apqc:hasHierarchyID "5.3.1.2"^^xsd:string ; rdfs:subClassOf apqc:5_3_1_Initiate_service_delivery_20059 ; . apqc:5_3_1_3_Modify_revise_and_approve_project_plan_20062 rdf:type owl:Class ; rdfs:label "Modify/revise and approve project plan"^^xsd:string ; apqc:hasPCFID "20062"^^xsd:string ; apqc:hasHierarchyID "5.3.1.3"^^xsd:string ; rdfs:subClassOf apqc:5_3_1_Initiate_service_delivery_20059 ; . apqc:5_3_1_4_Review_customer_business_objectives_20063 rdf:type owl:Class ; rdfs:label "Review customer business objectives"^^xsd:string ; apqc:hasPCFID "20063"^^xsd:string ; apqc:hasHierarchyID "5.3.1.4"^^xsd:string ; rdfs:subClassOf apqc:5_3_1_Initiate_service_delivery_20059 ; . apqc:5_3_1_5_Confirm_environmental_readiness_20064 rdf:type owl:Class ; rdfs:label "Confirm environmental readiness"^^xsd:string ; apqc:hasPCFID "20064"^^xsd:string ; apqc:hasHierarchyID "5.3.1.5"^^xsd:string ; rdfs:subClassOf apqc:5_3_1_Initiate_service_delivery_20059 ; . apqc:5_3_1_6_Identify_select_and_assign_resources_20065 rdf:type owl:Class ; rdfs:label "Identify, select, and assign resources"^^xsd:string ; apqc:hasPCFID "20065"^^xsd:string ; apqc:hasHierarchyID "5.3.1.6"^^xsd:string ; rdfs:subClassOf apqc:5_3_1_Initiate_service_delivery_20059 ; . apqc:5_3_1_6_1_Establish_people_objectives_20066 rdf:type owl:Class ; rdfs:label "Establish people objectives"^^xsd:string ; apqc:hasPCFID "20066"^^xsd:string ; apqc:hasHierarchyID "5.3.1.6.1"^^xsd:string ; rdfs:subClassOf apqc:5_3_1_6_Identify_select_and_assign_resources_20065 ; . apqc:5_3_1_6_2_Establish_engagement_rules_20067 rdf:type owl:Class ; rdfs:label "Establish engagement rules"^^xsd:string ; apqc:hasPCFID "20067"^^xsd:string ; apqc:hasHierarchyID "5.3.1.6.2"^^xsd:string ; rdfs:subClassOf apqc:5_3_1_6_Identify_select_and_assign_resources_20065 ; . apqc:5_3_1_7_Plan_for_service_delivery_20068 rdf:type owl:Class ; rdfs:label "Plan for service delivery"^^xsd:string ; apqc:hasPCFID "20068"^^xsd:string ; apqc:hasHierarchyID "5.3.1.7"^^xsd:string ; rdfs:subClassOf apqc:5_3_1_Initiate_service_delivery_20059 ; . apqc:5_3_2_Execute_service_delivery_20069 rdf:type owl:Class ; rdfs:label "Execute service delivery"^^xsd:string ; apqc:hasPCFID "20069"^^xsd:string ; apqc:hasHierarchyID "5.3.2"^^xsd:string ; rdfs:subClassOf apqc:5_3_Deliver_service_to_customer_20058 ; . apqc:5_3_2_1_Analyze_environment_and_customer_needs_20070 rdf:type owl:Class ; rdfs:label "Analyze environment and customer needs"^^xsd:string ; apqc:hasPCFID "20070"^^xsd:string ; apqc:hasHierarchyID "5.3.2.1"^^xsd:string ; rdfs:subClassOf apqc:5_3_2_Execute_service_delivery_20069 ; . apqc:5_3_2_2_Define_solution_20071 rdf:type owl:Class ; rdfs:label "Define solution"^^xsd:string ; apqc:hasPCFID "20071"^^xsd:string ; apqc:hasHierarchyID "5.3.2.2"^^xsd:string ; rdfs:subClassOf apqc:5_3_2_Execute_service_delivery_20069 ; . apqc:5_3_2_3_Validate_solution_20072 rdf:type owl:Class ; rdfs:label "Validate solution"^^xsd:string ; apqc:hasPCFID "20072"^^xsd:string ; apqc:hasHierarchyID "5.3.2.3"^^xsd:string ; rdfs:subClassOf apqc:5_3_2_Execute_service_delivery_20069 ; . apqc:5_3_2_4_Identify_changes_20073 rdf:type owl:Class ; rdfs:label "Identify changes"^^xsd:string ; apqc:hasPCFID "20073"^^xsd:string ; apqc:hasHierarchyID "5.3.2.4"^^xsd:string ; rdfs:subClassOf apqc:5_3_2_Execute_service_delivery_20069 ; . apqc:5_3_2_5_Obtain_approval_to_proceed_20074 rdf:type owl:Class ; rdfs:label "Obtain approval to proceed"^^xsd:string ; apqc:hasPCFID "20074"^^xsd:string ; apqc:hasHierarchyID "5.3.2.5"^^xsd:string ; rdfs:subClassOf apqc:5_3_2_Execute_service_delivery_20069 ; . apqc:5_3_2_6_Make_build_buy_solution_20075 rdf:type owl:Class ; rdfs:label "Make build/buy solution"^^xsd:string ; apqc:hasPCFID "20075"^^xsd:string ; apqc:hasHierarchyID "5.3.2.6"^^xsd:string ; rdfs:subClassOf apqc:5_3_2_Execute_service_delivery_20069 ; . apqc:5_3_2_7_Deploy_solution_20076 rdf:type owl:Class ; rdfs:label "Deploy solution"^^xsd:string ; apqc:hasPCFID "20076"^^xsd:string ; apqc:hasHierarchyID "5.3.2.7"^^xsd:string ; rdfs:subClassOf apqc:5_3_2_Execute_service_delivery_20069 ; . apqc:5_3_3_Complete_service_delivery_20077 rdf:type owl:Class ; rdfs:label "Complete service delivery"^^xsd:string ; apqc:hasPCFID "20077"^^xsd:string ; apqc:hasHierarchyID "5.3.3"^^xsd:string ; rdfs:subClassOf apqc:5_3_Deliver_service_to_customer_20058 ; . apqc:5_3_3_1_Conduct_service_delivery_project_review_and_evaluate_success_20078 rdf:type owl:Class ; rdfs:label "Conduct service delivery/project review and evaluate success"^^xsd:string ; apqc:hasPCFID "20078"^^xsd:string ; apqc:hasHierarchyID "5.3.3.1"^^xsd:string ; rdfs:subClassOf apqc:5_3_3_Complete_service_delivery_20077 ; . apqc:5_3_3_2_Complete_finalize_financial_management_activities_20079 rdf:type owl:Class ; rdfs:label "Complete/finalize financial management activities"^^xsd:string ; apqc:hasPCFID "20079"^^xsd:string ; apqc:hasHierarchyID "5.3.3.2"^^xsd:string ; rdfs:subClassOf apqc:5_3_3_Complete_service_delivery_20077 ; . apqc:5_3_3_3_Confirm_delivery_according_to_contract_terms_20080 rdf:type owl:Class ; rdfs:label "Confirm delivery according to contract terms"^^xsd:string ; apqc:hasPCFID "20080"^^xsd:string ; apqc:hasHierarchyID "5.3.3.3"^^xsd:string ; rdfs:subClassOf apqc:5_3_3_Complete_service_delivery_20077 ; . apqc:5_3_3_4_Release_resources_20081 rdf:type owl:Class ; rdfs:label "Release resources"^^xsd:string ; apqc:hasPCFID "20081"^^xsd:string ; apqc:hasHierarchyID "5.3.3.4"^^xsd:string ; rdfs:subClassOf apqc:5_3_3_Complete_service_delivery_20077 ; . apqc:5_3_3_5_Manage_service_delivery_completion_20082 rdf:type owl:Class ; rdfs:label "Manage service delivery completion"^^xsd:string ; apqc:hasPCFID "20082"^^xsd:string ; apqc:hasHierarchyID "5.3.3.5"^^xsd:string ; rdfs:subClassOf apqc:5_3_3_Complete_service_delivery_20077 ; . apqc:5_3_3_6_Harvest_knowledge_20083 rdf:type owl:Class ; rdfs:label "Harvest knowledge"^^xsd:string ; apqc:hasPCFID "20083"^^xsd:string ; apqc:hasHierarchyID "5.3.3.6"^^xsd:string ; rdfs:subClassOf apqc:5_3_3_Complete_service_delivery_20077 ; . apqc:5_3_3_7_Archive_records_and_update_systems_20084 rdf:type owl:Class ; rdfs:label "Archive records and update systems"^^xsd:string ; apqc:hasPCFID "20084"^^xsd:string ; apqc:hasHierarchyID "5.3.3.7"^^xsd:string ; rdfs:subClassOf apqc:5_3_3_Complete_service_delivery_20077 ; . apqc:6_0_Manage_Customer_Service_20085 rdf:type owl:Class ; rdfs:label "Manage Customer Service"^^xsd:string ; apqc:hasPCFID "20085"^^xsd:string ; apqc:hasHierarchyID "6.0"^^xsd:string ; rdfs:subClassOf apqc:AmericanProductivityAndQualityCenter; . apqc:6_1_Develop_customer_care_customer_service_strategy_10378 rdf:type owl:Class ; rdfs:label "Develop customer care/customer service strategy"^^xsd:string ; apqc:hasPCFID "10378"^^xsd:string ; apqc:hasHierarchyID "6.1"^^xsd:string ; rdfs:subClassOf apqc:6_0_Manage_Customer_Service_20085 ; . apqc:6_1_1_Define_customer_service_requirements_across_the_enterprise_20086 rdf:type owl:Class ; rdfs:label "Define customer service requirements across the enterprise"^^xsd:string ; apqc:hasPCFID "20086"^^xsd:string ; apqc:hasHierarchyID "6.1.1"^^xsd:string ; rdfs:subClassOf apqc:6_1_Develop_customer_care_customer_service_strategy_10378 ; . apqc:6_1_2_Define_customer_service_experience_20087 rdf:type owl:Class ; rdfs:label "Define customer service experience"^^xsd:string ; apqc:hasPCFID "20087"^^xsd:string ; apqc:hasHierarchyID "6.1.2"^^xsd:string ; rdfs:subClassOf apqc:6_1_Develop_customer_care_customer_service_strategy_10378 ; . apqc:6_1_3_Define_and_manage_customer_service_channel_strategy_20088 rdf:type owl:Class ; rdfs:label "Define and manage customer service channel strategy"^^xsd:string ; apqc:hasPCFID "20088"^^xsd:string ; apqc:hasHierarchyID "6.1.3"^^xsd:string ; rdfs:subClassOf apqc:6_1_Develop_customer_care_customer_service_strategy_10378 ; . apqc:6_1_4_Define_customer_service_policies_and_procedures_10382 rdf:type owl:Class ; rdfs:label "Define customer service policies and procedures"^^xsd:string ; apqc:hasPCFID "10382"^^xsd:string ; apqc:hasHierarchyID "6.1.4"^^xsd:string ; rdfs:subClassOf apqc:6_1_Develop_customer_care_customer_service_strategy_10378 ; . apqc:6_1_5_Establish_target_service_level_for_each_customer_segment_10383 rdf:type owl:Class ; rdfs:label "Establish target service level for each customer segment"^^xsd:string ; apqc:hasPCFID "10383"^^xsd:string ; apqc:hasHierarchyID "6.1.5"^^xsd:string ; rdfs:subClassOf apqc:6_1_Develop_customer_care_customer_service_strategy_10378 ; . apqc:6_1_6_Define_warranty_offering_20089 rdf:type owl:Class ; rdfs:label "Define warranty offering"^^xsd:string ; apqc:hasPCFID "20089"^^xsd:string ; apqc:hasHierarchyID "6.1.6"^^xsd:string ; rdfs:subClassOf apqc:6_1_Develop_customer_care_customer_service_strategy_10378 ; . apqc:6_1_6_1_Determine_and_document_warranty_policies_16893 rdf:type owl:Class ; rdfs:label "Determine and document warranty policies"^^xsd:string ; apqc:hasPCFID "16893"^^xsd:string ; apqc:hasHierarchyID "6.1.6.1"^^xsd:string ; rdfs:subClassOf apqc:6_1_6_Define_warranty_offering_20089 ; . apqc:6_1_6_2_Create_and_manage_warranty_rules_claim_codes_for_products_16890 rdf:type owl:Class ; rdfs:label "Create and manage warranty rules/claim codes for products"^^xsd:string ; apqc:hasPCFID "16890"^^xsd:string ; apqc:hasHierarchyID "6.1.6.2"^^xsd:string ; rdfs:subClassOf apqc:6_1_6_Define_warranty_offering_20089 ; . apqc:6_1_6_3_Agree_warranty_responsibilities_with_suppliers_20090 rdf:type owl:Class ; rdfs:label "Agree warranty responsibilities with suppliers"^^xsd:string ; apqc:hasPCFID "20090"^^xsd:string ; apqc:hasHierarchyID "6.1.6.3"^^xsd:string ; rdfs:subClassOf apqc:6_1_6_Define_warranty_offering_20089 ; . apqc:6_1_6_4_Define_warranty_related_offerings_for_customers_20091 rdf:type owl:Class ; rdfs:label "Define warranty related offerings for customers"^^xsd:string ; apqc:hasPCFID "20091"^^xsd:string ; apqc:hasHierarchyID "6.1.6.4"^^xsd:string ; rdfs:subClassOf apqc:6_1_6_Define_warranty_offering_20089 ; . apqc:6_1_6_5_Communicate_warranty_policies_and_offerings_12673 rdf:type owl:Class ; rdfs:label "Communicate warranty policies and offerings"^^xsd:string ; apqc:hasPCFID "12673"^^xsd:string ; apqc:hasHierarchyID "6.1.6.5"^^xsd:string ; rdfs:subClassOf apqc:6_1_6_Define_warranty_offering_20089 ; . apqc:6_1_7_Develop_recall_strategy_20092 rdf:type owl:Class ; rdfs:label "Develop recall strategy"^^xsd:string ; apqc:hasPCFID "20092"^^xsd:string ; apqc:hasHierarchyID "6.1.7"^^xsd:string ; rdfs:subClassOf apqc:6_1_Develop_customer_care_customer_service_strategy_10378 ; . apqc:6_2_Plan_and_manage_customer_service_contacts_10379 rdf:type owl:Class ; rdfs:label "Plan and manage customer service contacts"^^xsd:string ; apqc:hasPCFID "10379"^^xsd:string ; apqc:hasHierarchyID "6.2"^^xsd:string ; rdfs:subClassOf apqc:6_0_Manage_Customer_Service_20085 ; . apqc:6_2_1_Plan_and_manage_customer_service_work_force_10387 rdf:type owl:Class ; rdfs:label "Plan and manage customer service work force"^^xsd:string ; apqc:hasPCFID "10387"^^xsd:string ; apqc:hasHierarchyID "6.2.1"^^xsd:string ; rdfs:subClassOf apqc:6_2_Plan_and_manage_customer_service_contacts_10379 ; . apqc:6_2_1_1_Forecast_volume_of_customer_service_contacts_10390 rdf:type owl:Class ; rdfs:label "Forecast volume of customer service contacts"^^xsd:string ; apqc:hasPCFID "10390"^^xsd:string ; apqc:hasHierarchyID "6.2.1.1"^^xsd:string ; rdfs:subClassOf apqc:6_2_1_Plan_and_manage_customer_service_work_force_10387 ; . apqc:6_2_1_2_Schedule_customer_service_work_force_10391 rdf:type owl:Class ; rdfs:label "Schedule customer service work force"^^xsd:string ; apqc:hasPCFID "10391"^^xsd:string ; apqc:hasHierarchyID "6.2.1.2"^^xsd:string ; rdfs:subClassOf apqc:6_2_1_Plan_and_manage_customer_service_work_force_10387 ; . apqc:6_2_1_3_Track_work_force_utilization_10392 rdf:type owl:Class ; rdfs:label "Track work force utilization"^^xsd:string ; apqc:hasPCFID "10392"^^xsd:string ; apqc:hasHierarchyID "6.2.1.3"^^xsd:string ; rdfs:subClassOf apqc:6_2_1_Plan_and_manage_customer_service_work_force_10387 ; . apqc:6_2_1_4_Monitor_and_evaluate_quality_of_customer_interactions_with_customer_service_representatives_10393 rdf:type owl:Class ; rdfs:label "Monitor and evaluate quality of customer interactions with customer service representatives"^^xsd:string ; apqc:hasPCFID "10393"^^xsd:string ; apqc:hasHierarchyID "6.2.1.4"^^xsd:string ; rdfs:subClassOf apqc:6_2_1_Plan_and_manage_customer_service_work_force_10387 ; . apqc:6_2_2_Manage_customer_service_problems_requests_and_inquiries_10388 rdf:type owl:Class ; rdfs:label "Manage customer service problems, requests, and inquiries"^^xsd:string ; apqc:hasPCFID "10388"^^xsd:string ; apqc:hasHierarchyID "6.2.2"^^xsd:string ; rdfs:subClassOf apqc:6_2_Plan_and_manage_customer_service_contacts_10379 ; . apqc:6_2_2_1_Receive_customer_problems_requests_and_inquiries_10394 rdf:type owl:Class ; rdfs:label "Receive customer problems, requests, and inquiries"^^xsd:string ; apqc:hasPCFID "10394"^^xsd:string ; apqc:hasHierarchyID "6.2.2.1"^^xsd:string ; rdfs:subClassOf apqc:6_2_2_Manage_customer_service_problems_requests_and_inquiries_10388 ; . apqc:6_2_2_2_Analyze_problems_requests_and_inquiries_13482 rdf:type owl:Class ; rdfs:label "Analyze problems, requests, and inquiries"^^xsd:string ; apqc:hasPCFID "13482"^^xsd:string ; apqc:hasHierarchyID "6.2.2.2"^^xsd:string ; rdfs:subClassOf apqc:6_2_2_Manage_customer_service_problems_requests_and_inquiries_10388 ; . apqc:6_2_2_3_Resolve_customer_problems_requests_and_inquiries_10395 rdf:type owl:Class ; rdfs:label "Resolve customer problems, requests, and inquiries"^^xsd:string ; apqc:hasPCFID "10395"^^xsd:string ; apqc:hasHierarchyID "6.2.2.3"^^xsd:string ; rdfs:subClassOf apqc:6_2_2_Manage_customer_service_problems_requests_and_inquiries_10388 ; . apqc:6_2_2_4_Respond_to_customer_problems_requests_and_inquiries_10396 rdf:type owl:Class ; rdfs:label "Respond to customer problems, requests, and inquiries"^^xsd:string ; apqc:hasPCFID "10396"^^xsd:string ; apqc:hasHierarchyID "6.2.2.4"^^xsd:string ; rdfs:subClassOf apqc:6_2_2_Manage_customer_service_problems_requests_and_inquiries_10388 ; . apqc:6_2_2_5_Identify_and_capture_upsell_cross-sell_opportunities_16928 rdf:type owl:Class ; rdfs:label "Identify and capture upsell/cross-sell opportunities"^^xsd:string ; apqc:hasPCFID "16928"^^xsd:string ; apqc:hasHierarchyID "6.2.2.5"^^xsd:string ; rdfs:subClassOf apqc:6_2_2_Manage_customer_service_problems_requests_and_inquiries_10388 ; . apqc:6_2_2_6_Deliver_opportunity_to_sales_team_16937 rdf:type owl:Class ; rdfs:label "Deliver opportunity to sales team"^^xsd:string ; apqc:hasPCFID "16937"^^xsd:string ; apqc:hasHierarchyID "6.2.2.6"^^xsd:string ; rdfs:subClassOf apqc:6_2_2_Manage_customer_service_problems_requests_and_inquiries_10388 ; . apqc:6_2_3_Manage_customer_complaints_10389 rdf:type owl:Class ; rdfs:label "Manage customer complaints"^^xsd:string ; apqc:hasPCFID "10389"^^xsd:string ; apqc:hasHierarchyID "6.2.3"^^xsd:string ; rdfs:subClassOf apqc:6_2_Plan_and_manage_customer_service_contacts_10379 ; . apqc:6_2_3_1_Receive_customer_complaints_10397 rdf:type owl:Class ; rdfs:label "Receive customer complaints"^^xsd:string ; apqc:hasPCFID "10397"^^xsd:string ; apqc:hasHierarchyID "6.2.3.1"^^xsd:string ; rdfs:subClassOf apqc:6_2_3_Manage_customer_complaints_10389 ; . apqc:6_2_3_2_Route_customer_complaints_10398 rdf:type owl:Class ; rdfs:label "Route customer complaints"^^xsd:string ; apqc:hasPCFID "10398"^^xsd:string ; apqc:hasHierarchyID "6.2.3.2"^^xsd:string ; rdfs:subClassOf apqc:6_2_3_Manage_customer_complaints_10389 ; . apqc:6_2_3_3_Resolve_customer_complaints_10399 rdf:type owl:Class ; rdfs:label "Resolve customer complaints"^^xsd:string ; apqc:hasPCFID "10399"^^xsd:string ; apqc:hasHierarchyID "6.2.3.3"^^xsd:string ; rdfs:subClassOf apqc:6_2_3_Manage_customer_complaints_10389 ; . apqc:6_2_3_4_Respond_to_customer_complaints_10400 rdf:type owl:Class ; rdfs:label "Respond to customer complaints"^^xsd:string ; apqc:hasPCFID "10400"^^xsd:string ; apqc:hasHierarchyID "6.2.3.4"^^xsd:string ; rdfs:subClassOf apqc:6_2_3_Manage_customer_complaints_10389 ; . apqc:6_2_3_5_Analyze_customer_complaints_and_response_redressal_19072 rdf:type owl:Class ; rdfs:label "Analyze customer complaints and response/redressal"^^xsd:string ; apqc:hasPCFID "19072"^^xsd:string ; apqc:hasHierarchyID "6.2.3.5"^^xsd:string ; rdfs:subClassOf apqc:6_2_3_Manage_customer_complaints_10389 ; . apqc:6_2_4_Process_returns_20094 rdf:type owl:Class ; rdfs:label "Process returns"^^xsd:string ; apqc:hasPCFID "20094"^^xsd:string ; apqc:hasHierarchyID "6.2.4"^^xsd:string ; rdfs:subClassOf apqc:6_2_Plan_and_manage_customer_service_contacts_10379 ; . apqc:6_2_4_1_Authorize_return_10364 rdf:type owl:Class ; rdfs:label "Authorize return"^^xsd:string ; apqc:hasPCFID "10364"^^xsd:string ; apqc:hasHierarchyID "6.2.4.1"^^xsd:string ; rdfs:subClassOf apqc:6_2_4_Process_returns_20094 ; . apqc:6_2_4_2_Process_return_and_record_reason_20095 rdf:type owl:Class ; rdfs:label "Process return and record reason"^^xsd:string ; apqc:hasPCFID "20095"^^xsd:string ; apqc:hasHierarchyID "6.2.4.2"^^xsd:string ; rdfs:subClassOf apqc:6_2_4_Process_returns_20094 ; . apqc:6_2_5_Report_incidents_and_risks_to_regulatory_bodies_12840 rdf:type owl:Class ; rdfs:label "Report incidents and risks to regulatory bodies"^^xsd:string ; apqc:hasPCFID "12840"^^xsd:string ; apqc:hasHierarchyID "6.2.5"^^xsd:string ; rdfs:subClassOf apqc:6_2_Plan_and_manage_customer_service_contacts_10379 ; . apqc:6_3_Service_products_after_sales_12658 rdf:type owl:Class ; rdfs:label "Service products after sales"^^xsd:string ; apqc:hasPCFID "12658"^^xsd:string ; apqc:hasHierarchyID "6.3"^^xsd:string ; rdfs:subClassOf apqc:6_0_Manage_Customer_Service_20085 ; . apqc:6_3_1_Process_warranty_claims_12669 rdf:type owl:Class ; rdfs:label "Process warranty claims"^^xsd:string ; apqc:hasPCFID "12669"^^xsd:string ; apqc:hasHierarchyID "6.3.1"^^xsd:string ; rdfs:subClassOf apqc:6_3_Service_products_after_sales_12658 ; . apqc:6_3_1_1_Receive_warranty_claim_20096 rdf:type owl:Class ; rdfs:label "Receive warranty claim"^^xsd:string ; apqc:hasPCFID "20096"^^xsd:string ; apqc:hasHierarchyID "6.3.1.1"^^xsd:string ; rdfs:subClassOf apqc:6_3_1_Process_warranty_claims_12669 ; . apqc:6_3_1_2_Validate_warranty_claim_12671 rdf:type owl:Class ; rdfs:label "Validate warranty claim"^^xsd:string ; apqc:hasPCFID "12671"^^xsd:string ; apqc:hasHierarchyID "6.3.1.2"^^xsd:string ; rdfs:subClassOf apqc:6_3_1_Process_warranty_claims_12669 ; . apqc:6_3_1_3_Investigate_warranty_issues_20097 rdf:type owl:Class ; rdfs:label "Investigate warranty issues"^^xsd:string ; apqc:hasPCFID "20097"^^xsd:string ; apqc:hasHierarchyID "6.3.1.3"^^xsd:string ; rdfs:subClassOf apqc:6_3_1_Process_warranty_claims_12669 ; . apqc:6_3_1_3_1_Define_issue_20098 rdf:type owl:Class ; rdfs:label "Define issue"^^xsd:string ; apqc:hasPCFID "20098"^^xsd:string ; apqc:hasHierarchyID "6.3.1.3.1"^^xsd:string ; rdfs:subClassOf apqc:6_3_1_3_Investigate_warranty_issues_20097 ; . apqc:6_3_1_3_2_Investigate_issue_perform_root_cause_analysis_20099 rdf:type owl:Class ; rdfs:label "Investigate issue/perform root cause analysis"^^xsd:string ; apqc:hasPCFID "20099"^^xsd:string ; apqc:hasHierarchyID "6.3.1.3.2"^^xsd:string ; rdfs:subClassOf apqc:6_3_1_3_Investigate_warranty_issues_20097 ; . apqc:6_3_1_3_3_Receive_investigation_result_recommendation_for_corrective_action_20100 rdf:type owl:Class ; rdfs:label "Receive investigation result/recommendation for corrective action"^^xsd:string ; apqc:hasPCFID "20100"^^xsd:string ; apqc:hasHierarchyID "6.3.1.3.3"^^xsd:string ; rdfs:subClassOf apqc:6_3_1_3_Investigate_warranty_issues_20097 ; . apqc:6_3_1_4_Determine_responsible_party_20101 rdf:type owl:Class ; rdfs:label "Determine responsible party"^^xsd:string ; apqc:hasPCFID "20101"^^xsd:string ; apqc:hasHierarchyID "6.3.1.4"^^xsd:string ; rdfs:subClassOf apqc:6_3_1_Process_warranty_claims_12669 ; . apqc:6_3_1_5_Manage_preauthorizations_20102 rdf:type owl:Class ; rdfs:label "Manage preauthorizations"^^xsd:string ; apqc:hasPCFID "20102"^^xsd:string ; apqc:hasHierarchyID "6.3.1.5"^^xsd:string ; rdfs:subClassOf apqc:6_3_1_Process_warranty_claims_12669 ; . apqc:6_3_1_6_Approve_or_reject_warranty_claim_12668 rdf:type owl:Class ; rdfs:label "Approve or reject warranty claim"^^xsd:string ; apqc:hasPCFID "12668"^^xsd:string ; apqc:hasHierarchyID "6.3.1.6"^^xsd:string ; rdfs:subClassOf apqc:6_3_1_Process_warranty_claims_12669 ; . apqc:6_3_1_7_Notify_originator_of_approve_reject_decision_20103 rdf:type owl:Class ; rdfs:label "Notify originator of approve/reject decision"^^xsd:string ; apqc:hasPCFID "20103"^^xsd:string ; apqc:hasHierarchyID "6.3.1.7"^^xsd:string ; rdfs:subClassOf apqc:6_3_1_Process_warranty_claims_12669 ; . apqc:6_3_1_8_Authorize_payment_20104 rdf:type owl:Class ; rdfs:label "Authorize payment"^^xsd:string ; apqc:hasPCFID "20104"^^xsd:string ; apqc:hasHierarchyID "6.3.1.8"^^xsd:string ; rdfs:subClassOf apqc:6_3_1_Process_warranty_claims_12669 ; . apqc:6_3_1_9_Close_claim_20105 rdf:type owl:Class ; rdfs:label "Close claim"^^xsd:string ; apqc:hasPCFID "20105"^^xsd:string ; apqc:hasHierarchyID "6.3.1.9"^^xsd:string ; rdfs:subClassOf apqc:6_3_1_Process_warranty_claims_12669 ; . apqc:6_3_1_10_Reconcile_warranty_transaction_disposition_12667 rdf:type owl:Class ; rdfs:label "Reconcile warranty transaction disposition"^^xsd:string ; apqc:hasPCFID "12667"^^xsd:string ; apqc:hasHierarchyID "6.3.1.10"^^xsd:string ; rdfs:subClassOf apqc:6_3_1_Process_warranty_claims_12669 ; . apqc:6_3_2_Manage_supplier_recovery_20106 rdf:type owl:Class ; rdfs:label "Manage supplier recovery"^^xsd:string ; apqc:hasPCFID "20106"^^xsd:string ; apqc:hasHierarchyID "6.3.2"^^xsd:string ; rdfs:subClassOf apqc:6_3_Service_products_after_sales_12658 ; . apqc:6_3_2_1_Create_supplier_recovery_claims_20107 rdf:type owl:Class ; rdfs:label "Create supplier recovery claims"^^xsd:string ; apqc:hasPCFID "20107"^^xsd:string ; apqc:hasHierarchyID "6.3.2.1"^^xsd:string ; rdfs:subClassOf apqc:6_3_2_Manage_supplier_recovery_20106 ; . apqc:6_3_2_2_Negotiate_recoveries_with_suppliers_20108 rdf:type owl:Class ; rdfs:label "Negotiate recoveries with suppliers"^^xsd:string ; apqc:hasPCFID "20108"^^xsd:string ; apqc:hasHierarchyID "6.3.2.2"^^xsd:string ; rdfs:subClassOf apqc:6_3_2_Manage_supplier_recovery_20106 ; . apqc:6_3_3_Service_products_10218 rdf:type owl:Class ; rdfs:label "Service products"^^xsd:string ; apqc:hasPCFID "10218"^^xsd:string ; apqc:hasHierarchyID "6.3.3"^^xsd:string ; rdfs:subClassOf apqc:6_3_Service_products_after_sales_12658 ; . apqc:6_3_3_1_Identify_and_schedule_resources_to_meet_service_requirements_10321 rdf:type owl:Class ; rdfs:label "Identify and schedule resources to meet service requirements"^^xsd:string ; apqc:hasPCFID "10321"^^xsd:string ; apqc:hasHierarchyID "6.3.3.1"^^xsd:string ; rdfs:subClassOf apqc:6_3_3_Service_products_10218 ; . apqc:6_3_3_1_1_Create_resourcing_plan_and_schedule_10327 rdf:type owl:Class ; rdfs:label "Create resourcing plan and schedule"^^xsd:string ; apqc:hasPCFID "10327"^^xsd:string ; apqc:hasHierarchyID "6.3.3.1.1"^^xsd:string ; rdfs:subClassOf apqc:6_3_3_1_Identify_and_schedule_resources_to_meet_service_requirements_10321 ; . apqc:6_3_3_1_2_Create_service_order_fulfillment_schedule_10328 rdf:type owl:Class ; rdfs:label "Create service order fulfillment schedule"^^xsd:string ; apqc:hasPCFID "10328"^^xsd:string ; apqc:hasHierarchyID "6.3.3.1.2"^^xsd:string ; rdfs:subClassOf apqc:6_3_3_1_Identify_and_schedule_resources_to_meet_service_requirements_10321 ; . apqc:6_3_3_2_Provide_service_to_specific_customers_10322 rdf:type owl:Class ; rdfs:label "Provide service to specific customers"^^xsd:string ; apqc:hasPCFID "10322"^^xsd:string ; apqc:hasHierarchyID "6.3.3.2"^^xsd:string ; rdfs:subClassOf apqc:6_3_3_Service_products_10218 ; . apqc:6_3_3_2_1_Organize_daily_service_order_fulfillment_schedule_10330 rdf:type owl:Class ; rdfs:label "Organize daily service order fulfillment schedule"^^xsd:string ; apqc:hasPCFID "10330"^^xsd:string ; apqc:hasHierarchyID "6.3.3.2.1"^^xsd:string ; rdfs:subClassOf apqc:6_3_3_2_Provide_service_to_specific_customers_10322 ; . apqc:6_3_3_2_2_Execute_product_repair_10331 rdf:type owl:Class ; rdfs:label "Execute product repair"^^xsd:string ; apqc:hasPCFID "10331"^^xsd:string ; apqc:hasHierarchyID "6.3.3.2.2"^^xsd:string ; rdfs:subClassOf apqc:6_3_3_2_Provide_service_to_specific_customers_10322 ; . apqc:6_3_3_2_3_Manage_service_order_fulfillment_10332 rdf:type owl:Class ; rdfs:label "Manage service order fulfillment"^^xsd:string ; apqc:hasPCFID "10332"^^xsd:string ; apqc:hasHierarchyID "6.3.3.2.3"^^xsd:string ; rdfs:subClassOf apqc:6_3_3_2_Provide_service_to_specific_customers_10322 ; . apqc:6_3_3_3_Ensure_quality_of_service_10323 rdf:type owl:Class ; rdfs:label "Ensure quality of service"^^xsd:string ; apqc:hasPCFID "10323"^^xsd:string ; apqc:hasHierarchyID "6.3.3.3"^^xsd:string ; rdfs:subClassOf apqc:6_3_3_Service_products_10218 ; . apqc:6_3_3_3_1_Identify_completed_service_orders_for_feedback_10334 rdf:type owl:Class ; rdfs:label "Identify completed service orders for feedback"^^xsd:string ; apqc:hasPCFID "10334"^^xsd:string ; apqc:hasHierarchyID "6.3.3.3.1"^^xsd:string ; rdfs:subClassOf apqc:6_3_3_3_Ensure_quality_of_service_10323 ; . apqc:6_3_3_3_2_Identify_incomplete_service_orders_and_service_failures_10335 rdf:type owl:Class ; rdfs:label "Identify incomplete service orders and service failures"^^xsd:string ; apqc:hasPCFID "10335"^^xsd:string ; apqc:hasHierarchyID "6.3.3.3.2"^^xsd:string ; rdfs:subClassOf apqc:6_3_3_3_Ensure_quality_of_service_10323 ; . apqc:6_3_3_3_3_Solicit_customer_feedback_on_services_delivered_10336 rdf:type owl:Class ; rdfs:label "Solicit customer feedback on services delivered"^^xsd:string ; apqc:hasPCFID "10336"^^xsd:string ; apqc:hasHierarchyID "6.3.3.3.3"^^xsd:string ; rdfs:subClassOf apqc:6_3_3_3_Ensure_quality_of_service_10323 ; . apqc:6_3_3_3_4_Process_customer_feedback_on_services_delivered_10337 rdf:type owl:Class ; rdfs:label "Process customer feedback on services delivered"^^xsd:string ; apqc:hasPCFID "10337"^^xsd:string ; apqc:hasHierarchyID "6.3.3.3.4"^^xsd:string ; rdfs:subClassOf apqc:6_3_3_3_Ensure_quality_of_service_10323 ; . apqc:6_3_4_Salvage_or_repair_returned_products_20109 rdf:type owl:Class ; rdfs:label "Salvage or repair returned products"^^xsd:string ; apqc:hasPCFID "20109"^^xsd:string ; apqc:hasHierarchyID "6.3.4"^^xsd:string ; rdfs:subClassOf apqc:6_3_Service_products_after_sales_12658 ; . apqc:6_3_4_1_Perform_salvage_activities_10366 rdf:type owl:Class ; rdfs:label "Perform salvage activities"^^xsd:string ; apqc:hasPCFID "10366"^^xsd:string ; apqc:hasHierarchyID "6.3.4.1"^^xsd:string ; rdfs:subClassOf apqc:6_3_4_Salvage_or_repair_returned_products_20109 ; . apqc:6_3_4_2_Manage_repair_refurbishment_and_return_to_customer_stock_14195 rdf:type owl:Class ; rdfs:label "Manage repair/refurbishment and return to customer/stock"^^xsd:string ; apqc:hasPCFID "14195"^^xsd:string ; apqc:hasHierarchyID "6.3.4.2"^^xsd:string ; rdfs:subClassOf apqc:6_3_4_Salvage_or_repair_returned_products_20109 ; . apqc:6_4_Manage_product_recalls_and_regulatory_audits_20110 rdf:type owl:Class ; rdfs:label "Manage product recalls and regulatory audits"^^xsd:string ; apqc:hasPCFID "20110"^^xsd:string ; apqc:hasHierarchyID "6.4"^^xsd:string ; rdfs:subClassOf apqc:6_0_Manage_Customer_Service_20085 ; . apqc:6_4_1_Initiate_recall_20111 rdf:type owl:Class ; rdfs:label "Initiate recall"^^xsd:string ; apqc:hasPCFID "20111"^^xsd:string ; apqc:hasHierarchyID "6.4.1"^^xsd:string ; rdfs:subClassOf apqc:6_4_Manage_product_recalls_and_regulatory_audits_20110 ; . apqc:6_4_2_Assess_the_likelihood_and_consequences_of_occurrence_of_any_hazards_20112 rdf:type owl:Class ; rdfs:label "Assess the likelihood and consequences of occurrence of any hazards"^^xsd:string ; apqc:hasPCFID "20112"^^xsd:string ; apqc:hasHierarchyID "6.4.2"^^xsd:string ; rdfs:subClassOf apqc:6_4_Manage_product_recalls_and_regulatory_audits_20110 ; . apqc:6_4_3_Manage_recall_related_communications_20113 rdf:type owl:Class ; rdfs:label "Manage recall related communications"^^xsd:string ; apqc:hasPCFID "20113"^^xsd:string ; apqc:hasHierarchyID "6.4.3"^^xsd:string ; rdfs:subClassOf apqc:6_4_Manage_product_recalls_and_regulatory_audits_20110 ; . apqc:6_4_4_Submit_regulatory_reports_20114 rdf:type owl:Class ; rdfs:label "Submit regulatory reports"^^xsd:string ; apqc:hasPCFID "20114"^^xsd:string ; apqc:hasHierarchyID "6.4.4"^^xsd:string ; rdfs:subClassOf apqc:6_4_Manage_product_recalls_and_regulatory_audits_20110 ; . apqc:6_4_5_Monitor_and_audit_recall_effectiveness_20115 rdf:type owl:Class ; rdfs:label "Monitor and audit recall effectiveness"^^xsd:string ; apqc:hasPCFID "20115"^^xsd:string ; apqc:hasHierarchyID "6.4.5"^^xsd:string ; rdfs:subClassOf apqc:6_4_Manage_product_recalls_and_regulatory_audits_20110 ; . apqc:6_4_6_Manage_recall_termination_20116 rdf:type owl:Class ; rdfs:label "Manage recall termination"^^xsd:string ; apqc:hasPCFID "20116"^^xsd:string ; apqc:hasHierarchyID "6.4.6"^^xsd:string ; rdfs:subClassOf apqc:6_4_Manage_product_recalls_and_regulatory_audits_20110 ; . apqc:6_5_Evaluate_customer_service_operations_and_customer_satisfaction_10380 rdf:type owl:Class ; rdfs:label "Evaluate customer service operations and customer satisfaction"^^xsd:string ; apqc:hasPCFID "10380"^^xsd:string ; apqc:hasHierarchyID "6.5"^^xsd:string ; rdfs:subClassOf apqc:6_0_Manage_Customer_Service_20085 ; . apqc:6_5_1_Measure_customer_satisfaction_with_customer_problems_requests_and_inquiries_handling_10401 rdf:type owl:Class ; rdfs:label "Measure customer satisfaction with customer problems, requests, and inquiries handling"^^xsd:string ; apqc:hasPCFID "10401"^^xsd:string ; apqc:hasHierarchyID "6.5.1"^^xsd:string ; rdfs:subClassOf apqc:6_5_Evaluate_customer_service_operations_and_customer_satisfaction_10380 ; . apqc:6_5_1_1_Solicit_customer_feedback_on_customer_service_experience_11687 rdf:type owl:Class ; rdfs:label "Solicit customer feedback on customer service experience"^^xsd:string ; apqc:hasPCFID "11687"^^xsd:string ; apqc:hasHierarchyID "6.5.1.1"^^xsd:string ; rdfs:subClassOf apqc:6_5_1_Measure_customer_satisfaction_with_customer_problems_requests_and_inquiries_handling_10401 ; . apqc:6_5_1_2_Analyze_customer_service_data_and_identify_improvement_opportunities_11688 rdf:type owl:Class ; rdfs:label "Analyze customer service data and identify improvement opportunities"^^xsd:string ; apqc:hasPCFID "11688"^^xsd:string ; apqc:hasHierarchyID "6.5.1.2"^^xsd:string ; rdfs:subClassOf apqc:6_5_1_Measure_customer_satisfaction_with_customer_problems_requests_and_inquiries_handling_10401 ; . apqc:6_5_1_3_Provide_customer_feedback_to_product_management_on_customer_service_experience_18126 rdf:type owl:Class ; rdfs:label "Provide customer feedback to product management on customer service experience"^^xsd:string ; apqc:hasPCFID "18126"^^xsd:string ; apqc:hasHierarchyID "6.5.1.3"^^xsd:string ; rdfs:subClassOf apqc:6_5_1_Measure_customer_satisfaction_with_customer_problems_requests_and_inquiries_handling_10401 ; . apqc:6_5_2_Measure_customer_satisfaction_with_customer-_complaint_handling_and_resolution_10402 rdf:type owl:Class ; rdfs:label "Measure customer satisfaction with customer- complaint handling and resolution"^^xsd:string ; apqc:hasPCFID "10402"^^xsd:string ; apqc:hasHierarchyID "6.5.2"^^xsd:string ; rdfs:subClassOf apqc:6_5_Evaluate_customer_service_operations_and_customer_satisfaction_10380 ; . apqc:6_5_2_1_Solicit_customer_feedback_on_complaint_handling_and_resolution_11236 rdf:type owl:Class ; rdfs:label "Solicit customer feedback on complaint handling and resolution"^^xsd:string ; apqc:hasPCFID "11236"^^xsd:string ; apqc:hasHierarchyID "6.5.2.1"^^xsd:string ; rdfs:subClassOf apqc:6_5_2_Measure_customer_satisfaction_with_customer-_complaint_handling_and_resolution_10402 ; . apqc:6_5_2_2_Analyze_customer_complaint_data_and_identify_improvement_opportunities_11237 rdf:type owl:Class ; rdfs:label "Analyze customer complaint data and identify improvement opportunities"^^xsd:string ; apqc:hasPCFID "11237"^^xsd:string ; apqc:hasHierarchyID "6.5.2.2"^^xsd:string ; rdfs:subClassOf apqc:6_5_2_Measure_customer_satisfaction_with_customer-_complaint_handling_and_resolution_10402 ; . apqc:6_5_2_3_Identify_common_customer_complaints_11689 rdf:type owl:Class ; rdfs:label "Identify common customer complaints"^^xsd:string ; apqc:hasPCFID "11689"^^xsd:string ; apqc:hasHierarchyID "6.5.2.3"^^xsd:string ; rdfs:subClassOf apqc:6_5_2_Measure_customer_satisfaction_with_customer-_complaint_handling_and_resolution_10402 ; . apqc:6_5_3_Measure_customer_satisfaction_with_products_and_services_10403 rdf:type owl:Class ; rdfs:label "Measure customer satisfaction with products and services"^^xsd:string ; apqc:hasPCFID "10403"^^xsd:string ; apqc:hasHierarchyID "6.5.3"^^xsd:string ; rdfs:subClassOf apqc:6_5_Evaluate_customer_service_operations_and_customer_satisfaction_10380 ; . apqc:6_5_3_1_Gather_and_solicit_post-sale_customer_feedback_on_products_and_services_11238 rdf:type owl:Class ; rdfs:label "Gather and solicit post-sale customer feedback on products and services"^^xsd:string ; apqc:hasPCFID "11238"^^xsd:string ; apqc:hasHierarchyID "6.5.3.1"^^xsd:string ; rdfs:subClassOf apqc:6_5_3_Measure_customer_satisfaction_with_products_and_services_10403 ; . apqc:6_5_3_2_Solicit_post-sale_customer_feedback_on_ad_effectiveness_11239 rdf:type owl:Class ; rdfs:label "Solicit post-sale customer feedback on ad effectiveness"^^xsd:string ; apqc:hasPCFID "11239"^^xsd:string ; apqc:hasHierarchyID "6.5.3.2"^^xsd:string ; rdfs:subClassOf apqc:6_5_3_Measure_customer_satisfaction_with_products_and_services_10403 ; . apqc:6_5_3_3_Solicit_customer_feedback_on_cross-channel_experience_20117 rdf:type owl:Class ; rdfs:label "Solicit customer feedback on cross-channel experience"^^xsd:string ; apqc:hasPCFID "20117"^^xsd:string ; apqc:hasHierarchyID "6.5.3.3"^^xsd:string ; rdfs:subClassOf apqc:6_5_3_Measure_customer_satisfaction_with_products_and_services_10403 ; . apqc:6_5_3_4_Analyze_product_and_service_satisfaction_data_and_identify_improvement_opportunities_11240 rdf:type owl:Class ; rdfs:label "Analyze product and service satisfaction data and identify improvement opportunities"^^xsd:string ; apqc:hasPCFID "11240"^^xsd:string ; apqc:hasHierarchyID "6.5.3.4"^^xsd:string ; rdfs:subClassOf apqc:6_5_3_Measure_customer_satisfaction_with_products_and_services_10403 ; . apqc:6_5_3_5_Provide_feedback_and_insights_to_appropriate_teams__product_design_development_marketing_manufacturing__11241 rdf:type owl:Class ; rdfs:label "Provide feedback and insights to appropriate teams (product design/development, marketing, manufacturing)"^^xsd:string ; apqc:hasPCFID "11241"^^xsd:string ; apqc:hasHierarchyID "6.5.3.5"^^xsd:string ; rdfs:subClassOf apqc:6_5_3_Measure_customer_satisfaction_with_products_and_services_10403 ; . apqc:6_5_4_Evaluate_and_manage_warranty_performance_12672 rdf:type owl:Class ; rdfs:label "Evaluate and manage warranty performance"^^xsd:string ; apqc:hasPCFID "12672"^^xsd:string ; apqc:hasHierarchyID "6.5.4"^^xsd:string ; rdfs:subClassOf apqc:6_5_Evaluate_customer_service_operations_and_customer_satisfaction_10380 ; . apqc:6_5_4_1_Measure_customer_satisfaction_with_warranty_handling_and_resolution_20118 rdf:type owl:Class ; rdfs:label "Measure customer satisfaction with warranty handling and resolution"^^xsd:string ; apqc:hasPCFID "20118"^^xsd:string ; apqc:hasHierarchyID "6.5.4.1"^^xsd:string ; rdfs:subClassOf apqc:6_5_4_Evaluate_and_manage_warranty_performance_12672 ; . apqc:6_5_4_2_Monitor_and_report_on_warranty_management_metrics_12676 rdf:type owl:Class ; rdfs:label "Monitor and report on warranty management metrics"^^xsd:string ; apqc:hasPCFID "12676"^^xsd:string ; apqc:hasHierarchyID "6.5.4.2"^^xsd:string ; rdfs:subClassOf apqc:6_5_4_Evaluate_and_manage_warranty_performance_12672 ; . apqc:6_5_4_3_Identify_improvement_opportunities_20119 rdf:type owl:Class ; rdfs:label "Identify improvement opportunities"^^xsd:string ; apqc:hasPCFID "20119"^^xsd:string ; apqc:hasHierarchyID "6.5.4.3"^^xsd:string ; rdfs:subClassOf apqc:6_5_4_Evaluate_and_manage_warranty_performance_12672 ; . apqc:6_5_4_4_Identify_opportunities_to_eliminate_warranty_waste_12674 rdf:type owl:Class ; rdfs:label "Identify opportunities to eliminate warranty waste"^^xsd:string ; apqc:hasPCFID "12674"^^xsd:string ; apqc:hasHierarchyID "6.5.4.4"^^xsd:string ; rdfs:subClassOf apqc:6_5_4_Evaluate_and_manage_warranty_performance_12672 ; . apqc:6_5_4_5_Investigate_fraudulent_claims_20120 rdf:type owl:Class ; rdfs:label "Investigate fraudulent claims"^^xsd:string ; apqc:hasPCFID "20120"^^xsd:string ; apqc:hasHierarchyID "6.5.4.5"^^xsd:string ; rdfs:subClassOf apqc:6_5_4_Evaluate_and_manage_warranty_performance_12672 ; . apqc:6_5_5_Evaluate_recall_performance_20121 rdf:type owl:Class ; rdfs:label "Evaluate recall performance"^^xsd:string ; apqc:hasPCFID "20121"^^xsd:string ; apqc:hasHierarchyID "6.5.5"^^xsd:string ; rdfs:subClassOf apqc:6_5_Evaluate_customer_service_operations_and_customer_satisfaction_10380 ; . apqc:7_0_Develop_and_Manage_Human_Capital_10007 rdf:type owl:Class ; rdfs:label "Develop and Manage Human Capital"^^xsd:string ; apqc:hasPCFID "10007"^^xsd:string ; apqc:hasHierarchyID "7.0"^^xsd:string ; rdfs:subClassOf apqc:AmericanProductivityAndQualityCenter; . apqc:7_1_Develop_and_manage_human_resources_planning_policies_and_strategies_17043 rdf:type owl:Class ; rdfs:label "Develop and manage human resources planning, policies, and strategies"^^xsd:string ; apqc:hasPCFID "17043"^^xsd:string ; apqc:hasHierarchyID "7.1"^^xsd:string ; rdfs:subClassOf apqc:7_0_Develop_and_Manage_Human_Capital_10007 ; . apqc:7_1_1_Develop_human_resources_strategy_17044 rdf:type owl:Class ; rdfs:label "Develop human resources strategy"^^xsd:string ; apqc:hasPCFID "17044"^^xsd:string ; apqc:hasHierarchyID "7.1.1"^^xsd:string ; rdfs:subClassOf apqc:7_1_Develop_and_manage_human_resources_planning_policies_and_strategies_17043 ; . apqc:7_1_1_1_Identify_strategic_HR_needs_10418 rdf:type owl:Class ; rdfs:label "Identify strategic HR needs"^^xsd:string ; apqc:hasPCFID "10418"^^xsd:string ; apqc:hasHierarchyID "7.1.1.1"^^xsd:string ; rdfs:subClassOf apqc:7_1_1_Develop_human_resources_strategy_17044 ; . apqc:7_1_1_2_Define_HR_and_business_function_roles_and_accountability_10419 rdf:type owl:Class ; rdfs:label "Define HR and business function roles and accountability"^^xsd:string ; apqc:hasPCFID "10419"^^xsd:string ; apqc:hasHierarchyID "7.1.1.2"^^xsd:string ; rdfs:subClassOf apqc:7_1_1_Develop_human_resources_strategy_17044 ; . apqc:7_1_1_3_Determine_HR_costs_10420 rdf:type owl:Class ; rdfs:label "Determine HR costs"^^xsd:string ; apqc:hasPCFID "10420"^^xsd:string ; apqc:hasHierarchyID "7.1.1.3"^^xsd:string ; rdfs:subClassOf apqc:7_1_1_Develop_human_resources_strategy_17044 ; . apqc:7_1_1_4_Establish_HR_measures_10421 rdf:type owl:Class ; rdfs:label "Establish HR measures"^^xsd:string ; apqc:hasPCFID "10421"^^xsd:string ; apqc:hasHierarchyID "7.1.1.4"^^xsd:string ; rdfs:subClassOf apqc:7_1_1_Develop_human_resources_strategy_17044 ; . apqc:7_1_1_5_Communicate_HR_strategies_10422 rdf:type owl:Class ; rdfs:label "Communicate HR strategies"^^xsd:string ; apqc:hasPCFID "10422"^^xsd:string ; apqc:hasHierarchyID "7.1.1.5"^^xsd:string ; rdfs:subClassOf apqc:7_1_1_Develop_human_resources_strategy_17044 ; . apqc:7_1_1_6_Develop_strategy_for_HR_systems_technologies_tools_10432 rdf:type owl:Class ; rdfs:label "Develop strategy for HR systems/technologies/tools"^^xsd:string ; apqc:hasPCFID "10432"^^xsd:string ; apqc:hasHierarchyID "7.1.1.6"^^xsd:string ; rdfs:subClassOf apqc:7_1_1_Develop_human_resources_strategy_17044 ; . apqc:7_1_2_Develop_and_implement_workforce_strategy_and_policies_17045 rdf:type owl:Class ; rdfs:label "Develop and implement workforce strategy and policies"^^xsd:string ; apqc:hasPCFID "17045"^^xsd:string ; apqc:hasHierarchyID "7.1.2"^^xsd:string ; rdfs:subClassOf apqc:7_1_Develop_and_manage_human_resources_planning_policies_and_strategies_17043 ; . apqc:7_1_2_1_Gather_skill_requirements_according_to_corporate_strategy_and_market_environment_10423 rdf:type owl:Class ; rdfs:label "Gather skill requirements according to corporate strategy and market environment"^^xsd:string ; apqc:hasPCFID "10423"^^xsd:string ; apqc:hasHierarchyID "7.1.2.1"^^xsd:string ; rdfs:subClassOf apqc:7_1_2_Develop_and_implement_workforce_strategy_and_policies_17045 ; . apqc:7_1_2_2_Plan_employee_resourcing_requirements_per_business_unit_organization_10424 rdf:type owl:Class ; rdfs:label "Plan employee resourcing requirements per business unit/organization"^^xsd:string ; apqc:hasPCFID "10424"^^xsd:string ; apqc:hasHierarchyID "7.1.2.2"^^xsd:string ; rdfs:subClassOf apqc:7_1_2_Develop_and_implement_workforce_strategy_and_policies_17045 ; . apqc:7_1_2_3_Develop_compensation_plan_10425 rdf:type owl:Class ; rdfs:label "Develop compensation plan"^^xsd:string ; apqc:hasPCFID "10425"^^xsd:string ; apqc:hasHierarchyID "7.1.2.3"^^xsd:string ; rdfs:subClassOf apqc:7_1_2_Develop_and_implement_workforce_strategy_and_policies_17045 ; . apqc:7_1_2_3_1_Establish_incentive_plan_10210 rdf:type owl:Class ; rdfs:label "Establish incentive plan"^^xsd:string ; apqc:hasPCFID "10210"^^xsd:string ; apqc:hasHierarchyID "7.1.2.3.1"^^xsd:string ; rdfs:subClassOf apqc:7_1_2_3_Develop_compensation_plan_10425 ; . apqc:7_1_2_4_Develop_succession_plan_10426 rdf:type owl:Class ; rdfs:label "Develop succession plan"^^xsd:string ; apqc:hasPCFID "10426"^^xsd:string ; apqc:hasHierarchyID "7.1.2.4"^^xsd:string ; rdfs:subClassOf apqc:7_1_2_Develop_and_implement_workforce_strategy_and_policies_17045 ; . apqc:7_1_2_5_Develop_high_performers_leadership_programs_16938 rdf:type owl:Class ; rdfs:label "Develop high performers/leadership programs"^^xsd:string ; apqc:hasPCFID "16938"^^xsd:string ; apqc:hasHierarchyID "7.1.2.5"^^xsd:string ; rdfs:subClassOf apqc:7_1_2_Develop_and_implement_workforce_strategy_and_policies_17045 ; . apqc:7_1_2_6_Develop_employee_diversity_plan_10427 rdf:type owl:Class ; rdfs:label "Develop employee diversity plan"^^xsd:string ; apqc:hasPCFID "10427"^^xsd:string ; apqc:hasHierarchyID "7.1.2.6"^^xsd:string ; rdfs:subClassOf apqc:7_1_2_Develop_and_implement_workforce_strategy_and_policies_17045 ; . apqc:7_1_2_7_Develop_training_program_11622 rdf:type owl:Class ; rdfs:label "Develop training program"^^xsd:string ; apqc:hasPCFID "11622"^^xsd:string ; apqc:hasHierarchyID "7.1.2.7"^^xsd:string ; rdfs:subClassOf apqc:7_1_2_Develop_and_implement_workforce_strategy_and_policies_17045 ; . apqc:7_1_2_8_Develop_recruitment_program_11623 rdf:type owl:Class ; rdfs:label "Develop recruitment program"^^xsd:string ; apqc:hasPCFID "11623"^^xsd:string ; apqc:hasHierarchyID "7.1.2.8"^^xsd:string ; rdfs:subClassOf apqc:7_1_2_Develop_and_implement_workforce_strategy_and_policies_17045 ; . apqc:7_1_2_9_Develop_other_HR_programs_10428 rdf:type owl:Class ; rdfs:label "Develop other HR programs"^^xsd:string ; apqc:hasPCFID "10428"^^xsd:string ; apqc:hasHierarchyID "7.1.2.9"^^xsd:string ; rdfs:subClassOf apqc:7_1_2_Develop_and_implement_workforce_strategy_and_policies_17045 ; . apqc:7_1_2_10_Develop_HR_policies_10429 rdf:type owl:Class ; rdfs:label "Develop HR policies"^^xsd:string ; apqc:hasPCFID "10429"^^xsd:string ; apqc:hasHierarchyID "7.1.2.10"^^xsd:string ; rdfs:subClassOf apqc:7_1_2_Develop_and_implement_workforce_strategy_and_policies_17045 ; . apqc:7_1_2_11_Administer_HR_policies_10430 rdf:type owl:Class ; rdfs:label "Administer HR policies"^^xsd:string ; apqc:hasPCFID "10430"^^xsd:string ; apqc:hasHierarchyID "7.1.2.11"^^xsd:string ; rdfs:subClassOf apqc:7_1_2_Develop_and_implement_workforce_strategy_and_policies_17045 ; . apqc:7_1_2_12_Plan_employee_benefits_10431 rdf:type owl:Class ; rdfs:label "Plan employee benefits"^^xsd:string ; apqc:hasPCFID "10431"^^xsd:string ; apqc:hasHierarchyID "7.1.2.12"^^xsd:string ; rdfs:subClassOf apqc:7_1_2_Develop_and_implement_workforce_strategy_and_policies_17045 ; . apqc:7_1_2_13_Develop_workforce_strategy_models_10433 rdf:type owl:Class ; rdfs:label "Develop workforce strategy models"^^xsd:string ; apqc:hasPCFID "10433"^^xsd:string ; apqc:hasHierarchyID "7.1.2.13"^^xsd:string ; rdfs:subClassOf apqc:7_1_2_Develop_and_implement_workforce_strategy_and_policies_17045 ; . apqc:7_1_2_14_Implement_workforce_strategy_models_20122 rdf:type owl:Class ; rdfs:label "Implement workforce strategy models"^^xsd:string ; apqc:hasPCFID "20122"^^xsd:string ; apqc:hasHierarchyID "7.1.2.14"^^xsd:string ; rdfs:subClassOf apqc:7_1_2_Develop_and_implement_workforce_strategy_and_policies_17045 ; . apqc:7_1_3_Monitor_and_update_strategy_plans_and_policies_10417 rdf:type owl:Class ; rdfs:label "Monitor and update strategy, plans, and policies"^^xsd:string ; apqc:hasPCFID "10417"^^xsd:string ; apqc:hasHierarchyID "7.1.3"^^xsd:string ; rdfs:subClassOf apqc:7_1_Develop_and_manage_human_resources_planning_policies_and_strategies_17043 ; . apqc:7_1_3_1_Measure_realization_of_objectives_10434 rdf:type owl:Class ; rdfs:label "Measure realization of objectives"^^xsd:string ; apqc:hasPCFID "10434"^^xsd:string ; apqc:hasHierarchyID "7.1.3.1"^^xsd:string ; rdfs:subClassOf apqc:7_1_3_Monitor_and_update_strategy_plans_and_policies_10417 ; . apqc:7_1_3_2_Measure_contribution_to_business_strategy_10435 rdf:type owl:Class ; rdfs:label "Measure contribution to business strategy"^^xsd:string ; apqc:hasPCFID "10435"^^xsd:string ; apqc:hasHierarchyID "7.1.3.2"^^xsd:string ; rdfs:subClassOf apqc:7_1_3_Monitor_and_update_strategy_plans_and_policies_10417 ; . apqc:7_1_3_3_Communicate_plans_and_provide_updates_to_stakeholders_10436 rdf:type owl:Class ; rdfs:label "Communicate plans and provide updates to stakeholders"^^xsd:string ; apqc:hasPCFID "10436"^^xsd:string ; apqc:hasHierarchyID "7.1.3.3"^^xsd:string ; rdfs:subClassOf apqc:7_1_3_Monitor_and_update_strategy_plans_and_policies_10417 ; . apqc:7_1_3_4_Review_and_revise_HR_plans_10438 rdf:type owl:Class ; rdfs:label "Review and revise HR plans"^^xsd:string ; apqc:hasPCFID "10438"^^xsd:string ; apqc:hasHierarchyID "7.1.3.4"^^xsd:string ; rdfs:subClassOf apqc:7_1_3_Monitor_and_update_strategy_plans_and_policies_10417 ; . apqc:7_1_4_Develop_competency_management_models_17046 rdf:type owl:Class ; rdfs:label "Develop competency management models"^^xsd:string ; apqc:hasPCFID "17046"^^xsd:string ; apqc:hasHierarchyID "7.1.4"^^xsd:string ; rdfs:subClassOf apqc:7_1_Develop_and_manage_human_resources_planning_policies_and_strategies_17043 ; . apqc:7_2_Recruit_source_and_select_employees_10410 rdf:type owl:Class ; rdfs:label "Recruit, source, and select employees"^^xsd:string ; apqc:hasPCFID "10410"^^xsd:string ; apqc:hasHierarchyID "7.2"^^xsd:string ; rdfs:subClassOf apqc:7_0_Develop_and_Manage_Human_Capital_10007 ; . apqc:7_2_1_Manage_employee_requisitions_10439 rdf:type owl:Class ; rdfs:label "Manage employee requisitions"^^xsd:string ; apqc:hasPCFID "10439"^^xsd:string ; apqc:hasHierarchyID "7.2.1"^^xsd:string ; rdfs:subClassOf apqc:7_2_Recruit_source_and_select_employees_10410 ; . apqc:7_2_1_1_Align_staffing_plan_to_work_force_plan_and_business_unit_strategies_resource_needs_10445 rdf:type owl:Class ; rdfs:label "Align staffing plan to work force plan and business unit strategies/resource needs"^^xsd:string ; apqc:hasPCFID "10445"^^xsd:string ; apqc:hasHierarchyID "7.2.1.1"^^xsd:string ; rdfs:subClassOf apqc:7_2_1_Manage_employee_requisitions_10439 ; . apqc:7_2_1_2_Develop_and_maintain_job_descriptions_10447 rdf:type owl:Class ; rdfs:label "Develop and maintain job descriptions"^^xsd:string ; apqc:hasPCFID "10447"^^xsd:string ; apqc:hasHierarchyID "7.2.1.2"^^xsd:string ; rdfs:subClassOf apqc:7_2_1_Manage_employee_requisitions_10439 ; . apqc:7_2_1_3_Open_job_requisitions_10446 rdf:type owl:Class ; rdfs:label "Open job requisitions"^^xsd:string ; apqc:hasPCFID "10446"^^xsd:string ; apqc:hasHierarchyID "7.2.1.3"^^xsd:string ; rdfs:subClassOf apqc:7_2_1_Manage_employee_requisitions_10439 ; . apqc:7_2_1_4_Post_job_requisitions_10448 rdf:type owl:Class ; rdfs:label "Post job requisitions"^^xsd:string ; apqc:hasPCFID "10448"^^xsd:string ; apqc:hasHierarchyID "7.2.1.4"^^xsd:string ; rdfs:subClassOf apqc:7_2_1_Manage_employee_requisitions_10439 ; . apqc:7_2_1_5_Modify_job_requisitions_10450 rdf:type owl:Class ; rdfs:label "Modify job requisitions"^^xsd:string ; apqc:hasPCFID "10450"^^xsd:string ; apqc:hasHierarchyID "7.2.1.5"^^xsd:string ; rdfs:subClassOf apqc:7_2_1_Manage_employee_requisitions_10439 ; . apqc:7_2_1_6_Notify_hiring_manager_10451 rdf:type owl:Class ; rdfs:label "Notify hiring manager"^^xsd:string ; apqc:hasPCFID "10451"^^xsd:string ; apqc:hasHierarchyID "7.2.1.6"^^xsd:string ; rdfs:subClassOf apqc:7_2_1_Manage_employee_requisitions_10439 ; . apqc:7_2_1_7_Manage_requisition_dates_10452 rdf:type owl:Class ; rdfs:label "Manage requisition dates"^^xsd:string ; apqc:hasPCFID "10452"^^xsd:string ; apqc:hasHierarchyID "7.2.1.7"^^xsd:string ; rdfs:subClassOf apqc:7_2_1_Manage_employee_requisitions_10439 ; . apqc:7_2_2_Recruit_Source_candidates_10440 rdf:type owl:Class ; rdfs:label "Recruit/Source candidates"^^xsd:string ; apqc:hasPCFID "10440"^^xsd:string ; apqc:hasHierarchyID "7.2.2"^^xsd:string ; rdfs:subClassOf apqc:7_2_Recruit_source_and_select_employees_10410 ; . apqc:7_2_2_1_Determine_recruitment_methods_and_channels_10453 rdf:type owl:Class ; rdfs:label "Determine recruitment methods and channels"^^xsd:string ; apqc:hasPCFID "10453"^^xsd:string ; apqc:hasHierarchyID "7.2.2.1"^^xsd:string ; rdfs:subClassOf apqc:7_2_2_Recruit_Source_candidates_10440 ; . apqc:7_2_2_2_Perform_recruiting_activities_events_10454 rdf:type owl:Class ; rdfs:label "Perform recruiting activities/events"^^xsd:string ; apqc:hasPCFID "10454"^^xsd:string ; apqc:hasHierarchyID "7.2.2.2"^^xsd:string ; rdfs:subClassOf apqc:7_2_2_Recruit_Source_candidates_10440 ; . apqc:7_2_2_3_Manage_recruitment_vendors_10455 rdf:type owl:Class ; rdfs:label "Manage recruitment vendors"^^xsd:string ; apqc:hasPCFID "10455"^^xsd:string ; apqc:hasHierarchyID "7.2.2.3"^^xsd:string ; rdfs:subClassOf apqc:7_2_2_Recruit_Source_candidates_10440 ; . apqc:7_2_2_4_Manage_employee_referral_programs_17047 rdf:type owl:Class ; rdfs:label "Manage employee referral programs"^^xsd:string ; apqc:hasPCFID "17047"^^xsd:string ; apqc:hasHierarchyID "7.2.2.4"^^xsd:string ; rdfs:subClassOf apqc:7_2_2_Recruit_Source_candidates_10440 ; . apqc:7_2_2_5_Manage_recruitment_channels_17048 rdf:type owl:Class ; rdfs:label "Manage recruitment channels"^^xsd:string ; apqc:hasPCFID "17048"^^xsd:string ; apqc:hasHierarchyID "7.2.2.5"^^xsd:string ; rdfs:subClassOf apqc:7_2_2_Recruit_Source_candidates_10440 ; . apqc:7_2_3_Screen_and_select_candidates_20123 rdf:type owl:Class ; rdfs:label "Screen and select candidates"^^xsd:string ; apqc:hasPCFID "20123"^^xsd:string ; apqc:hasHierarchyID "7.2.3"^^xsd:string ; rdfs:subClassOf apqc:7_2_Recruit_source_and_select_employees_10410 ; . apqc:7_2_3_1_Identify_and_deploy_candidate_selection_tools_10456 rdf:type owl:Class ; rdfs:label "Identify and deploy candidate selection tools"^^xsd:string ; apqc:hasPCFID "10456"^^xsd:string ; apqc:hasHierarchyID "7.2.3.1"^^xsd:string ; rdfs:subClassOf apqc:7_2_3_Screen_and_select_candidates_20123 ; . apqc:7_2_3_2_Interview_candidates_10457 rdf:type owl:Class ; rdfs:label "Interview candidates"^^xsd:string ; apqc:hasPCFID "10457"^^xsd:string ; apqc:hasHierarchyID "7.2.3.2"^^xsd:string ; rdfs:subClassOf apqc:7_2_3_Screen_and_select_candidates_20123 ; . apqc:7_2_3_3_Test_candidates_10458 rdf:type owl:Class ; rdfs:label "Test candidates"^^xsd:string ; apqc:hasPCFID "10458"^^xsd:string ; apqc:hasHierarchyID "7.2.3.3"^^xsd:string ; rdfs:subClassOf apqc:7_2_3_Screen_and_select_candidates_20123 ; . apqc:7_2_3_4_Select_and_reject_candidates_10459 rdf:type owl:Class ; rdfs:label "Select and reject candidates"^^xsd:string ; apqc:hasPCFID "10459"^^xsd:string ; apqc:hasHierarchyID "7.2.3.4"^^xsd:string ; rdfs:subClassOf apqc:7_2_3_Screen_and_select_candidates_20123 ; . apqc:7_2_4_Manage_new_hire_re-hire_10443 rdf:type owl:Class ; rdfs:label "Manage new hire/re-hire"^^xsd:string ; apqc:hasPCFID "10443"^^xsd:string ; apqc:hasHierarchyID "7.2.4"^^xsd:string ; rdfs:subClassOf apqc:7_2_Recruit_source_and_select_employees_10410 ; . apqc:7_2_4_1_Draw_up_and_make_offer_10463 rdf:type owl:Class ; rdfs:label "Draw up and make offer"^^xsd:string ; apqc:hasPCFID "10463"^^xsd:string ; apqc:hasHierarchyID "7.2.4.1"^^xsd:string ; rdfs:subClassOf apqc:7_2_4_Manage_new_hire_re-hire_10443 ; . apqc:7_2_4_2_Negotiate_offer_10464 rdf:type owl:Class ; rdfs:label "Negotiate offer"^^xsd:string ; apqc:hasPCFID "10464"^^xsd:string ; apqc:hasHierarchyID "7.2.4.2"^^xsd:string ; rdfs:subClassOf apqc:7_2_4_Manage_new_hire_re-hire_10443 ; . apqc:7_2_4_3_Hire_candidate_10465 rdf:type owl:Class ; rdfs:label "Hire candidate"^^xsd:string ; apqc:hasPCFID "10465"^^xsd:string ; apqc:hasHierarchyID "7.2.4.3"^^xsd:string ; rdfs:subClassOf apqc:7_2_4_Manage_new_hire_re-hire_10443 ; . apqc:7_2_5_Manage_applicant_information_10444 rdf:type owl:Class ; rdfs:label "Manage applicant information"^^xsd:string ; apqc:hasPCFID "10444"^^xsd:string ; apqc:hasHierarchyID "7.2.5"^^xsd:string ; rdfs:subClassOf apqc:7_2_Recruit_source_and_select_employees_10410 ; . apqc:7_2_5_1_Obtain_candidate_background_information_10460 rdf:type owl:Class ; rdfs:label "Obtain candidate background information"^^xsd:string ; apqc:hasPCFID "10460"^^xsd:string ; apqc:hasHierarchyID "7.2.5.1"^^xsd:string ; rdfs:subClassOf apqc:7_2_5_Manage_applicant_information_10444 ; . apqc:7_2_5_2_Create_applicant_record_10466 rdf:type owl:Class ; rdfs:label "Create applicant record"^^xsd:string ; apqc:hasPCFID "10466"^^xsd:string ; apqc:hasHierarchyID "7.2.5.2"^^xsd:string ; rdfs:subClassOf apqc:7_2_5_Manage_applicant_information_10444 ; . apqc:7_2_5_3_Manage_track_applicant_data_10467 rdf:type owl:Class ; rdfs:label "Manage/track applicant data"^^xsd:string ; apqc:hasPCFID "10467"^^xsd:string ; apqc:hasHierarchyID "7.2.5.3"^^xsd:string ; rdfs:subClassOf apqc:7_2_5_Manage_applicant_information_10444 ; . apqc:7_2_5_3_1_Complete_position_classification_and_level_of_experience_20124 rdf:type owl:Class ; rdfs:label "Complete position classification and level of experience"^^xsd:string ; apqc:hasPCFID "20124"^^xsd:string ; apqc:hasHierarchyID "7.2.5.3.1"^^xsd:string ; rdfs:subClassOf apqc:7_2_5_3_Manage_track_applicant_data_10467 ; . apqc:7_2_5_4_Archive_and_retain_records_of_non-_hires_10468 rdf:type owl:Class ; rdfs:label "Archive and retain records of non- hires"^^xsd:string ; apqc:hasPCFID "10468"^^xsd:string ; apqc:hasHierarchyID "7.2.5.4"^^xsd:string ; rdfs:subClassOf apqc:7_2_5_Manage_applicant_information_10444 ; . apqc:7_3_Develop_and_counsel_employees_10411 rdf:type owl:Class ; rdfs:label "Develop and counsel employees"^^xsd:string ; apqc:hasPCFID "10411"^^xsd:string ; apqc:hasHierarchyID "7.3"^^xsd:string ; rdfs:subClassOf apqc:7_0_Develop_and_Manage_Human_Capital_10007 ; . apqc:7_3_1_Manage_employee_orientation_and_deployment_10469 rdf:type owl:Class ; rdfs:label "Manage employee orientation and deployment"^^xsd:string ; apqc:hasPCFID "10469"^^xsd:string ; apqc:hasHierarchyID "7.3.1"^^xsd:string ; rdfs:subClassOf apqc:7_3_Develop_and_counsel_employees_10411 ; . apqc:7_3_1_1_Create_maintain_employee_on-boarding_program_10474 rdf:type owl:Class ; rdfs:label "Create/maintain employee on-boarding program"^^xsd:string ; apqc:hasPCFID "10474"^^xsd:string ; apqc:hasHierarchyID "7.3.1.1"^^xsd:string ; rdfs:subClassOf apqc:7_3_1_Manage_employee_orientation_and_deployment_10469 ; . apqc:7_3_1_2_Evaluate_the_effectiveness_of_the_employee_on-boarding_program_11243 rdf:type owl:Class ; rdfs:label "Evaluate the effectiveness of the employee on-boarding program"^^xsd:string ; apqc:hasPCFID "11243"^^xsd:string ; apqc:hasHierarchyID "7.3.1.2"^^xsd:string ; rdfs:subClassOf apqc:7_3_1_Manage_employee_orientation_and_deployment_10469 ; . apqc:7_3_1_3_Execute_onboarding_program_17050 rdf:type owl:Class ; rdfs:label "Execute onboarding program"^^xsd:string ; apqc:hasPCFID "17050"^^xsd:string ; apqc:hasHierarchyID "7.3.1.3"^^xsd:string ; rdfs:subClassOf apqc:7_3_1_Manage_employee_orientation_and_deployment_10469 ; . apqc:7_3_2_Manage_employee_performance_10470 rdf:type owl:Class ; rdfs:label "Manage employee performance"^^xsd:string ; apqc:hasPCFID "10470"^^xsd:string ; apqc:hasHierarchyID "7.3.2"^^xsd:string ; rdfs:subClassOf apqc:7_3_Develop_and_counsel_employees_10411 ; . apqc:7_3_2_1_Define_employee_performance_objectives_10479 rdf:type owl:Class ; rdfs:label "Define employee performance objectives"^^xsd:string ; apqc:hasPCFID "10479"^^xsd:string ; apqc:hasHierarchyID "7.3.2.1"^^xsd:string ; rdfs:subClassOf apqc:7_3_2_Manage_employee_performance_10470 ; . apqc:7_3_2_2_Review_appraise_and_manage_employee_performance_10480 rdf:type owl:Class ; rdfs:label "Review, appraise, and manage employee performance"^^xsd:string ; apqc:hasPCFID "10480"^^xsd:string ; apqc:hasHierarchyID "7.3.2.2"^^xsd:string ; rdfs:subClassOf apqc:7_3_2_Manage_employee_performance_10470 ; . apqc:7_3_2_3_Evaluate_and_review_performance_program_10481 rdf:type owl:Class ; rdfs:label "Evaluate and review performance program"^^xsd:string ; apqc:hasPCFID "10481"^^xsd:string ; apqc:hasHierarchyID "7.3.2.3"^^xsd:string ; rdfs:subClassOf apqc:7_3_2_Manage_employee_performance_10470 ; . apqc:7_3_3_Manage_employee_development_10472 rdf:type owl:Class ; rdfs:label "Manage employee development"^^xsd:string ; apqc:hasPCFID "10472"^^xsd:string ; apqc:hasHierarchyID "7.3.3"^^xsd:string ; rdfs:subClassOf apqc:7_3_Develop_and_counsel_employees_10411 ; . apqc:7_3_3_1_Define_employee_development_guidelines_10487 rdf:type owl:Class ; rdfs:label "Define employee development guidelines"^^xsd:string ; apqc:hasPCFID "10487"^^xsd:string ; apqc:hasHierarchyID "7.3.3.1"^^xsd:string ; rdfs:subClassOf apqc:7_3_3_Manage_employee_development_10472 ; . apqc:7_3_3_2_Develop_employee_career_plans_and_career_paths_10488 rdf:type owl:Class ; rdfs:label "Develop employee career plans and career paths"^^xsd:string ; apqc:hasPCFID "10488"^^xsd:string ; apqc:hasHierarchyID "7.3.3.2"^^xsd:string ; rdfs:subClassOf apqc:7_3_3_Manage_employee_development_10472 ; . apqc:7_3_3_3_Manage_employee_skill_and_competency_development_17051 rdf:type owl:Class ; rdfs:label "Manage employee skill and competency development"^^xsd:string ; apqc:hasPCFID "17051"^^xsd:string ; apqc:hasHierarchyID "7.3.3.3"^^xsd:string ; rdfs:subClassOf apqc:7_3_3_Manage_employee_development_10472 ; . apqc:7_3_4_Develop_and_train_employees_10473 rdf:type owl:Class ; rdfs:label "Develop and train employees"^^xsd:string ; apqc:hasPCFID "10473"^^xsd:string ; apqc:hasHierarchyID "7.3.4"^^xsd:string ; rdfs:subClassOf apqc:7_3_Develop_and_counsel_employees_10411 ; . apqc:7_3_4_1_Align_employee_with_organization_development_needs_10490 rdf:type owl:Class ; rdfs:label "Align employee with organization development needs"^^xsd:string ; apqc:hasPCFID "10490"^^xsd:string ; apqc:hasHierarchyID "7.3.4.1"^^xsd:string ; rdfs:subClassOf apqc:7_3_4_Develop_and_train_employees_10473 ; . apqc:7_3_4_2_Define_employee_competencies_16940 rdf:type owl:Class ; rdfs:label "Define employee competencies"^^xsd:string ; apqc:hasPCFID "16940"^^xsd:string ; apqc:hasHierarchyID "7.3.4.2"^^xsd:string ; rdfs:subClassOf apqc:7_3_4_Develop_and_train_employees_10473 ; . apqc:7_3_4_3_Align_learning_programs_with_competencies_10491 rdf:type owl:Class ; rdfs:label "Align learning programs with competencies"^^xsd:string ; apqc:hasPCFID "10491"^^xsd:string ; apqc:hasHierarchyID "7.3.4.3"^^xsd:string ; rdfs:subClassOf apqc:7_3_4_Develop_and_train_employees_10473 ; . apqc:7_3_4_4_Establish_training_needs_by_analysis_of_required_and_available_skills_10492 rdf:type owl:Class ; rdfs:label "Establish training needs by analysis of required and available skills"^^xsd:string ; apqc:hasPCFID "10492"^^xsd:string ; apqc:hasHierarchyID "7.3.4.4"^^xsd:string ; rdfs:subClassOf apqc:7_3_4_Develop_and_train_employees_10473 ; . apqc:7_3_4_5_Develop_conduct_and_manage_employee_and_or_management_training_programs_10493 rdf:type owl:Class ; rdfs:label "Develop, conduct, and manage employee and/or management training programs"^^xsd:string ; apqc:hasPCFID "10493"^^xsd:string ; apqc:hasHierarchyID "7.3.4.5"^^xsd:string ; rdfs:subClassOf apqc:7_3_4_Develop_and_train_employees_10473 ; . apqc:7_3_4_6_Manage_examinations_and_certifications_20125 rdf:type owl:Class ; rdfs:label "Manage examinations and certifications"^^xsd:string ; apqc:hasPCFID "20125"^^xsd:string ; apqc:hasHierarchyID "7.3.4.6"^^xsd:string ; rdfs:subClassOf apqc:7_3_4_Develop_and_train_employees_10473 ; . apqc:7_3_4_6_1_Liaise_with_external_certification_authorities_20126 rdf:type owl:Class ; rdfs:label "Liaise with external certification authorities"^^xsd:string ; apqc:hasPCFID "20126"^^xsd:string ; apqc:hasHierarchyID "7.3.4.6.1"^^xsd:string ; rdfs:subClassOf apqc:7_3_4_6_Manage_examinations_and_certifications_20125 ; . apqc:7_3_4_6_2_Administer_certification_tests_20127 rdf:type owl:Class ; rdfs:label "Administer certification tests"^^xsd:string ; apqc:hasPCFID "20127"^^xsd:string ; apqc:hasHierarchyID "7.3.4.6.2"^^xsd:string ; rdfs:subClassOf apqc:7_3_4_6_Manage_examinations_and_certifications_20125 ; . apqc:7_3_4_6_3_Appraise_experience_qualifications__20128 rdf:type owl:Class ; rdfs:label "Appraise experience qualifications "^^xsd:string ; apqc:hasPCFID "20128"^^xsd:string ; apqc:hasHierarchyID "7.3.4.6.3"^^xsd:string ; rdfs:subClassOf apqc:7_3_4_6_Manage_examinations_and_certifications_20125 ; . apqc:7_3_4_6_4_Administer_certificate_issue_and_maintenance_20129 rdf:type owl:Class ; rdfs:label "Administer certificate issue and maintenance"^^xsd:string ; apqc:hasPCFID "20129"^^xsd:string ; apqc:hasHierarchyID "7.3.4.6.4"^^xsd:string ; rdfs:subClassOf apqc:7_3_4_6_Manage_examinations_and_certifications_20125 ; . apqc:7_4_Manage_employee_relations_17052 rdf:type owl:Class ; rdfs:label "Manage employee relations"^^xsd:string ; apqc:hasPCFID "17052"^^xsd:string ; apqc:hasHierarchyID "7.4"^^xsd:string ; rdfs:subClassOf apqc:7_0_Develop_and_Manage_Human_Capital_10007 ; . apqc:7_4_1_Manage_labor_relations_10483 rdf:type owl:Class ; rdfs:label "Manage labor relations"^^xsd:string ; apqc:hasPCFID "10483"^^xsd:string ; apqc:hasHierarchyID "7.4.1"^^xsd:string ; rdfs:subClassOf apqc:7_4_Manage_employee_relations_17052 ; . apqc:7_4_2_Manage_collective_bargaining_process_10484 rdf:type owl:Class ; rdfs:label "Manage collective bargaining process"^^xsd:string ; apqc:hasPCFID "10484"^^xsd:string ; apqc:hasHierarchyID "7.4.2"^^xsd:string ; rdfs:subClassOf apqc:7_4_Manage_employee_relations_17052 ; . apqc:7_4_3_Manage_labor_management_partnerships_10485 rdf:type owl:Class ; rdfs:label "Manage labor management partnerships"^^xsd:string ; apqc:hasPCFID "10485"^^xsd:string ; apqc:hasHierarchyID "7.4.3"^^xsd:string ; rdfs:subClassOf apqc:7_4_Manage_employee_relations_17052 ; . apqc:7_4_4_Manage_employee_grievances_10531 rdf:type owl:Class ; rdfs:label "Manage employee grievances"^^xsd:string ; apqc:hasPCFID "10531"^^xsd:string ; apqc:hasHierarchyID "7.4.4"^^xsd:string ; rdfs:subClassOf apqc:7_4_Manage_employee_relations_17052 ; . apqc:7_5_Reward_and_retain_employees_10412 rdf:type owl:Class ; rdfs:label "Reward and retain employees"^^xsd:string ; apqc:hasPCFID "10412"^^xsd:string ; apqc:hasHierarchyID "7.5"^^xsd:string ; rdfs:subClassOf apqc:7_0_Develop_and_Manage_Human_Capital_10007 ; . apqc:7_5_1_Develop_and_manage_reward_recognition_and_motivation_programs_10494 rdf:type owl:Class ; rdfs:label "Develop and manage reward, recognition, and motivation programs"^^xsd:string ; apqc:hasPCFID "10494"^^xsd:string ; apqc:hasHierarchyID "7.5.1"^^xsd:string ; rdfs:subClassOf apqc:7_5_Reward_and_retain_employees_10412 ; . apqc:7_5_1_1_Develop_salary_compensation_structure_and_plan_10498 rdf:type owl:Class ; rdfs:label "Develop salary/compensation structure and plan"^^xsd:string ; apqc:hasPCFID "10498"^^xsd:string ; apqc:hasHierarchyID "7.5.1.1"^^xsd:string ; rdfs:subClassOf apqc:7_5_1_Develop_and_manage_reward_recognition_and_motivation_programs_10494 ; . apqc:7_5_1_2_Develop_benefits_and_reward_plan_10499 rdf:type owl:Class ; rdfs:label "Develop benefits and reward plan"^^xsd:string ; apqc:hasPCFID "10499"^^xsd:string ; apqc:hasHierarchyID "7.5.1.2"^^xsd:string ; rdfs:subClassOf apqc:7_5_1_Develop_and_manage_reward_recognition_and_motivation_programs_10494 ; . apqc:7_5_1_3_Perform_competitive_analysis_of_benefit_and_rewards_10500 rdf:type owl:Class ; rdfs:label "Perform competitive analysis of benefit and rewards"^^xsd:string ; apqc:hasPCFID "10500"^^xsd:string ; apqc:hasHierarchyID "7.5.1.3"^^xsd:string ; rdfs:subClassOf apqc:7_5_1_Develop_and_manage_reward_recognition_and_motivation_programs_10494 ; . apqc:7_5_1_4_Identify_compensation_requirements_based_on_financial_benefits_and_HR_policies_10501 rdf:type owl:Class ; rdfs:label "Identify compensation requirements based on financial, benefits, and HR policies"^^xsd:string ; apqc:hasPCFID "10501"^^xsd:string ; apqc:hasHierarchyID "7.5.1.4"^^xsd:string ; rdfs:subClassOf apqc:7_5_1_Develop_and_manage_reward_recognition_and_motivation_programs_10494 ; . apqc:7_5_1_5_Administer_compensation_and_rewards_to_employees_10502 rdf:type owl:Class ; rdfs:label "Administer compensation and rewards to employees"^^xsd:string ; apqc:hasPCFID "10502"^^xsd:string ; apqc:hasHierarchyID "7.5.1.5"^^xsd:string ; rdfs:subClassOf apqc:7_5_1_Develop_and_manage_reward_recognition_and_motivation_programs_10494 ; . apqc:7_5_1_6_Reward_and_motivate_employees_10503 rdf:type owl:Class ; rdfs:label "Reward and motivate employees"^^xsd:string ; apqc:hasPCFID "10503"^^xsd:string ; apqc:hasHierarchyID "7.5.1.6"^^xsd:string ; rdfs:subClassOf apqc:7_5_1_Develop_and_manage_reward_recognition_and_motivation_programs_10494 ; . apqc:7_5_2_Manage_and_administer_benefits_10495 rdf:type owl:Class ; rdfs:label "Manage and administer benefits"^^xsd:string ; apqc:hasPCFID "10495"^^xsd:string ; apqc:hasHierarchyID "7.5.2"^^xsd:string ; rdfs:subClassOf apqc:7_5_Reward_and_retain_employees_10412 ; . apqc:7_5_2_1_Deliver_employee_benefits_program_10504 rdf:type owl:Class ; rdfs:label "Deliver employee benefits program"^^xsd:string ; apqc:hasPCFID "10504"^^xsd:string ; apqc:hasHierarchyID "7.5.2.1"^^xsd:string ; rdfs:subClassOf apqc:7_5_2_Manage_and_administer_benefits_10495 ; . apqc:7_5_2_2_Administer_benefit_enrollment_10505 rdf:type owl:Class ; rdfs:label "Administer benefit enrollment"^^xsd:string ; apqc:hasPCFID "10505"^^xsd:string ; apqc:hasHierarchyID "7.5.2.2"^^xsd:string ; rdfs:subClassOf apqc:7_5_2_Manage_and_administer_benefits_10495 ; . apqc:7_5_2_3_Process_claims_10506 rdf:type owl:Class ; rdfs:label "Process claims"^^xsd:string ; apqc:hasPCFID "10506"^^xsd:string ; apqc:hasHierarchyID "7.5.2.3"^^xsd:string ; rdfs:subClassOf apqc:7_5_2_Manage_and_administer_benefits_10495 ; . apqc:7_5_2_4_Perform_benefit_reconciliation_10507 rdf:type owl:Class ; rdfs:label "Perform benefit reconciliation"^^xsd:string ; apqc:hasPCFID "10507"^^xsd:string ; apqc:hasHierarchyID "7.5.2.4"^^xsd:string ; rdfs:subClassOf apqc:7_5_2_Manage_and_administer_benefits_10495 ; . apqc:7_5_3_Manage_employee_assistance_and_retention_20131 rdf:type owl:Class ; rdfs:label "Manage employee assistance and retention"^^xsd:string ; apqc:hasPCFID "20131"^^xsd:string ; apqc:hasHierarchyID "7.5.3"^^xsd:string ; rdfs:subClassOf apqc:7_5_Reward_and_retain_employees_10412 ; . apqc:7_5_3_1_Deliver_programs_to_support_work_life_balance_for_employees_10508 rdf:type owl:Class ; rdfs:label "Deliver programs to support work/life balance for employees"^^xsd:string ; apqc:hasPCFID "10508"^^xsd:string ; apqc:hasHierarchyID "7.5.3.1"^^xsd:string ; rdfs:subClassOf apqc:7_5_3_Manage_employee_assistance_and_retention_20131 ; . apqc:7_5_3_2_Develop_family_support_systems_10509 rdf:type owl:Class ; rdfs:label "Develop family support systems"^^xsd:string ; apqc:hasPCFID "10509"^^xsd:string ; apqc:hasHierarchyID "7.5.3.2"^^xsd:string ; rdfs:subClassOf apqc:7_5_3_Manage_employee_assistance_and_retention_20131 ; . apqc:7_5_3_3_Review_retention_and_motivation_indicators_10510 rdf:type owl:Class ; rdfs:label "Review retention and motivation indicators"^^xsd:string ; apqc:hasPCFID "10510"^^xsd:string ; apqc:hasHierarchyID "7.5.3.3"^^xsd:string ; rdfs:subClassOf apqc:7_5_3_Manage_employee_assistance_and_retention_20131 ; . apqc:7_5_3_4_Review_compensation_plan_10511 rdf:type owl:Class ; rdfs:label "Review compensation plan"^^xsd:string ; apqc:hasPCFID "10511"^^xsd:string ; apqc:hasHierarchyID "7.5.3.4"^^xsd:string ; rdfs:subClassOf apqc:7_5_3_Manage_employee_assistance_and_retention_20131 ; . apqc:7_5_4_Administer_payroll_10497 rdf:type owl:Class ; rdfs:label "Administer payroll"^^xsd:string ; apqc:hasPCFID "10497"^^xsd:string ; apqc:hasHierarchyID "7.5.4"^^xsd:string ; rdfs:subClassOf apqc:7_5_Reward_and_retain_employees_10412 ; . apqc:7_6_Redeploy_and_retire_employees_10413 rdf:type owl:Class ; rdfs:label "Redeploy and retire employees"^^xsd:string ; apqc:hasPCFID "10413"^^xsd:string ; apqc:hasHierarchyID "7.6"^^xsd:string ; rdfs:subClassOf apqc:7_0_Develop_and_Manage_Human_Capital_10007 ; . apqc:7_6_1_Manage_promotion_and_demotion_process_10512 rdf:type owl:Class ; rdfs:label "Manage promotion and demotion process"^^xsd:string ; apqc:hasPCFID "10512"^^xsd:string ; apqc:hasHierarchyID "7.6.1"^^xsd:string ; rdfs:subClassOf apqc:7_6_Redeploy_and_retire_employees_10413 ; . apqc:7_6_2_Manage_separation_10513 rdf:type owl:Class ; rdfs:label "Manage separation"^^xsd:string ; apqc:hasPCFID "10513"^^xsd:string ; apqc:hasHierarchyID "7.6.2"^^xsd:string ; rdfs:subClassOf apqc:7_6_Redeploy_and_retire_employees_10413 ; . apqc:7_6_3_Manage_retirement_10514 rdf:type owl:Class ; rdfs:label "Manage retirement"^^xsd:string ; apqc:hasPCFID "10514"^^xsd:string ; apqc:hasHierarchyID "7.6.3"^^xsd:string ; rdfs:subClassOf apqc:7_6_Redeploy_and_retire_employees_10413 ; . apqc:7_6_4_Manage_leave_of_absence_10515 rdf:type owl:Class ; rdfs:label "Manage leave of absence"^^xsd:string ; apqc:hasPCFID "10515"^^xsd:string ; apqc:hasHierarchyID "7.6.4"^^xsd:string ; rdfs:subClassOf apqc:7_6_Redeploy_and_retire_employees_10413 ; . apqc:7_6_5_Develop_and_implement_employee_outplacement_10516 rdf:type owl:Class ; rdfs:label "Develop and implement employee outplacement"^^xsd:string ; apqc:hasPCFID "10516"^^xsd:string ; apqc:hasHierarchyID "7.6.5"^^xsd:string ; rdfs:subClassOf apqc:7_6_Redeploy_and_retire_employees_10413 ; . apqc:7_6_6_Manage_workforce_scheduling_20132 rdf:type owl:Class ; rdfs:label "Manage workforce scheduling"^^xsd:string ; apqc:hasPCFID "20132"^^xsd:string ; apqc:hasHierarchyID "7.6.6"^^xsd:string ; rdfs:subClassOf apqc:7_6_Redeploy_and_retire_employees_10413 ; . apqc:7_6_6_1_Receive_required_resources_skills_and_capabilities_20133 rdf:type owl:Class ; rdfs:label "Receive required resources/skills and capabilities"^^xsd:string ; apqc:hasPCFID "20133"^^xsd:string ; apqc:hasHierarchyID "7.6.6.1"^^xsd:string ; rdfs:subClassOf apqc:7_6_6_Manage_workforce_scheduling_20132 ; . apqc:7_6_6_2_Manage_resource_deployment_10517 rdf:type owl:Class ; rdfs:label "Manage resource deployment"^^xsd:string ; apqc:hasPCFID "10517"^^xsd:string ; apqc:hasHierarchyID "7.6.6.2"^^xsd:string ; rdfs:subClassOf apqc:7_6_6_Manage_workforce_scheduling_20132 ; . apqc:7_6_7_Relocate_employees_and_manage_assignments_17055 rdf:type owl:Class ; rdfs:label "Relocate employees and manage assignments"^^xsd:string ; apqc:hasPCFID "17055"^^xsd:string ; apqc:hasHierarchyID "7.6.7"^^xsd:string ; rdfs:subClassOf apqc:7_6_Redeploy_and_retire_employees_10413 ; . apqc:7_6_7_1_Manage_expatriates_10520 rdf:type owl:Class ; rdfs:label "Manage expatriates"^^xsd:string ; apqc:hasPCFID "10520"^^xsd:string ; apqc:hasHierarchyID "7.6.7.1"^^xsd:string ; rdfs:subClassOf apqc:7_6_7_Relocate_employees_and_manage_assignments_17055 ; . apqc:7_7_Manage_employee_information_and_analytics_20134 rdf:type owl:Class ; rdfs:label "Manage employee information and analytics"^^xsd:string ; apqc:hasPCFID "20134"^^xsd:string ; apqc:hasHierarchyID "7.7"^^xsd:string ; rdfs:subClassOf apqc:7_0_Develop_and_Manage_Human_Capital_10007 ; . apqc:7_7_1_Manage_reporting_processes_10522 rdf:type owl:Class ; rdfs:label "Manage reporting processes"^^xsd:string ; apqc:hasPCFID "10522"^^xsd:string ; apqc:hasHierarchyID "7.7.1"^^xsd:string ; rdfs:subClassOf apqc:7_7_Manage_employee_information_and_analytics_20134 ; . apqc:7_7_2_Manage_employee_inquiry_process_10523 rdf:type owl:Class ; rdfs:label "Manage employee inquiry process"^^xsd:string ; apqc:hasPCFID "10523"^^xsd:string ; apqc:hasHierarchyID "7.7.2"^^xsd:string ; rdfs:subClassOf apqc:7_7_Manage_employee_information_and_analytics_20134 ; . apqc:7_7_3_Manage_and_maintain_employee_data_10524 rdf:type owl:Class ; rdfs:label "Manage and maintain employee data"^^xsd:string ; apqc:hasPCFID "10524"^^xsd:string ; apqc:hasHierarchyID "7.7.3"^^xsd:string ; rdfs:subClassOf apqc:7_7_Manage_employee_information_and_analytics_20134 ; . apqc:7_7_4_Manage_human_resource_information_systems_HRIS_10525 rdf:type owl:Class ; rdfs:label "Manage human resource information systems HRIS"^^xsd:string ; apqc:hasPCFID "10525"^^xsd:string ; apqc:hasHierarchyID "7.7.4"^^xsd:string ; rdfs:subClassOf apqc:7_7_Manage_employee_information_and_analytics_20134 ; . apqc:7_7_5_Develop_and_manage_employee_metrics_10526 rdf:type owl:Class ; rdfs:label "Develop and manage employee metrics"^^xsd:string ; apqc:hasPCFID "10526"^^xsd:string ; apqc:hasHierarchyID "7.7.5"^^xsd:string ; rdfs:subClassOf apqc:7_7_Manage_employee_information_and_analytics_20134 ; . apqc:7_7_6_Develop_and_manage_time_and_attendance_systems_10527 rdf:type owl:Class ; rdfs:label "Develop and manage time and attendance systems"^^xsd:string ; apqc:hasPCFID "10527"^^xsd:string ; apqc:hasHierarchyID "7.7.6"^^xsd:string ; rdfs:subClassOf apqc:7_7_Manage_employee_information_and_analytics_20134 ; . apqc:7_7_7_Manage_Collect_employee_suggestions_and_perform_employee_research_10530 rdf:type owl:Class ; rdfs:label "Manage/Collect employee suggestions and perform employee research"^^xsd:string ; apqc:hasPCFID "10530"^^xsd:string ; apqc:hasHierarchyID "7.7.7"^^xsd:string ; rdfs:subClassOf apqc:7_7_Manage_employee_information_and_analytics_20134 ; . apqc:7_8_Manage_employee_communication_17057 rdf:type owl:Class ; rdfs:label "Manage employee communication"^^xsd:string ; apqc:hasPCFID "17057"^^xsd:string ; apqc:hasHierarchyID "7.8"^^xsd:string ; rdfs:subClassOf apqc:7_0_Develop_and_Manage_Human_Capital_10007 ; . apqc:7_8_1_Develop_employee_communication_plan_10529 rdf:type owl:Class ; rdfs:label "Develop employee communication plan"^^xsd:string ; apqc:hasPCFID "10529"^^xsd:string ; apqc:hasHierarchyID "7.8.1"^^xsd:string ; rdfs:subClassOf apqc:7_8_Manage_employee_communication_17057 ; . apqc:7_8_2_Conduct_employee_engagement_surveys_16944 rdf:type owl:Class ; rdfs:label "Conduct employee engagement surveys"^^xsd:string ; apqc:hasPCFID "16944"^^xsd:string ; apqc:hasHierarchyID "7.8.2"^^xsd:string ; rdfs:subClassOf apqc:7_8_Manage_employee_communication_17057 ; . apqc:7_9_Deliver_employee_communications_10532 rdf:type owl:Class ; rdfs:label "Deliver employee communications"^^xsd:string ; apqc:hasPCFID "10532"^^xsd:string ; apqc:hasHierarchyID "7.9"^^xsd:string ; rdfs:subClassOf apqc:7_0_Develop_and_Manage_Human_Capital_10007 ; . apqc:8_0_Manage_Information_Technology__IT__10008 rdf:type owl:Class ; rdfs:label "Manage Information Technology (IT)"^^xsd:string ; apqc:hasPCFID "10008"^^xsd:string ; apqc:hasHierarchyID "8.0"^^xsd:string ; rdfs:subClassOf apqc:AmericanProductivityAndQualityCenter; . apqc:8_1_Manage_the_business_of_information_technology_10563 rdf:type owl:Class ; rdfs:label "Manage the business of information technology"^^xsd:string ; apqc:hasPCFID "10563"^^xsd:string ; apqc:hasHierarchyID "8.1"^^xsd:string ; rdfs:subClassOf apqc:8_0_Manage_Information_Technology__IT__10008 ; . apqc:8_1_1_Develop_the_enterprise_IT_strategy_10570 rdf:type owl:Class ; rdfs:label "Develop the enterprise IT strategy"^^xsd:string ; apqc:hasPCFID "10570"^^xsd:string ; apqc:hasHierarchyID "8.1.1"^^xsd:string ; rdfs:subClassOf apqc:8_1_Manage_the_business_of_information_technology_10563 ; . apqc:8_1_1_1_Build_strategic_intelligence_10603 rdf:type owl:Class ; rdfs:label "Build strategic intelligence"^^xsd:string ; apqc:hasPCFID "10603"^^xsd:string ; apqc:hasHierarchyID "8.1.1.1"^^xsd:string ; rdfs:subClassOf apqc:8_1_1_Develop_the_enterprise_IT_strategy_10570 ; . apqc:8_1_1_2_Identify_long-term_IT_needs_of_the_enterprise_in_collaboration_with_stakeholders_10604 rdf:type owl:Class ; rdfs:label "Identify long-term IT needs of the enterprise in collaboration with stakeholders"^^xsd:string ; apqc:hasPCFID "10604"^^xsd:string ; apqc:hasHierarchyID "8.1.1.2"^^xsd:string ; rdfs:subClassOf apqc:8_1_1_Develop_the_enterprise_IT_strategy_10570 ; . apqc:8_1_1_3_Define_strategic_standards_guidelines_and_principles_10605 rdf:type owl:Class ; rdfs:label "Define strategic standards, guidelines, and principles"^^xsd:string ; apqc:hasPCFID "10605"^^xsd:string ; apqc:hasHierarchyID "8.1.1.3"^^xsd:string ; rdfs:subClassOf apqc:8_1_1_Develop_the_enterprise_IT_strategy_10570 ; . apqc:8_1_1_4_Define_and_establish_IT_architecture_and_development_standards_10606 rdf:type owl:Class ; rdfs:label "Define and establish IT architecture and development standards"^^xsd:string ; apqc:hasPCFID "10606"^^xsd:string ; apqc:hasHierarchyID "8.1.1.4"^^xsd:string ; rdfs:subClassOf apqc:8_1_1_Develop_the_enterprise_IT_strategy_10570 ; . apqc:8_1_1_5_Define_strategic_vendors_for_IT_components_10607 rdf:type owl:Class ; rdfs:label "Define strategic vendors for IT components"^^xsd:string ; apqc:hasPCFID "10607"^^xsd:string ; apqc:hasHierarchyID "8.1.1.5"^^xsd:string ; rdfs:subClassOf apqc:8_1_1_Develop_the_enterprise_IT_strategy_10570 ; . apqc:8_1_1_6_Establish_IT_governance_organization_and_processes_10608 rdf:type owl:Class ; rdfs:label "Establish IT governance organization and processes"^^xsd:string ; apqc:hasPCFID "10608"^^xsd:string ; apqc:hasHierarchyID "8.1.1.6"^^xsd:string ; rdfs:subClassOf apqc:8_1_1_Develop_the_enterprise_IT_strategy_10570 ; . apqc:8_1_1_7_Build_strategic_roadmap_to_develop_IT_capabilities_in_support_of_business_objectives_10609 rdf:type owl:Class ; rdfs:label "Build strategic roadmap to develop IT capabilities in support of business objectives"^^xsd:string ; apqc:hasPCFID "10609"^^xsd:string ; apqc:hasHierarchyID "8.1.1.7"^^xsd:string ; rdfs:subClassOf apqc:8_1_1_Develop_the_enterprise_IT_strategy_10570 ; . apqc:8_1_2_Define_the_enterprise_architecture_10571 rdf:type owl:Class ; rdfs:label "Define the enterprise architecture"^^xsd:string ; apqc:hasPCFID "10571"^^xsd:string ; apqc:hasHierarchyID "8.1.2"^^xsd:string ; rdfs:subClassOf apqc:8_1_Manage_the_business_of_information_technology_10563 ; . apqc:8_1_2_1_Establish_the_current_and_future_enterprise_architecture_definition_10611 rdf:type owl:Class ; rdfs:label "Establish the current and future enterprise architecture definition"^^xsd:string ; apqc:hasPCFID "10611"^^xsd:string ; apqc:hasHierarchyID "8.1.2.1"^^xsd:string ; rdfs:subClassOf apqc:8_1_2_Define_the_enterprise_architecture_10571 ; . apqc:8_1_2_2_Confirm_enterprise_architecture_maintenance_approach_10612 rdf:type owl:Class ; rdfs:label "Confirm enterprise architecture maintenance approach"^^xsd:string ; apqc:hasPCFID "10612"^^xsd:string ; apqc:hasHierarchyID "8.1.2.2"^^xsd:string ; rdfs:subClassOf apqc:8_1_2_Define_the_enterprise_architecture_10571 ; . apqc:8_1_2_3_Maintain_the_relevance_of_the_enterprise_architecture_10613 rdf:type owl:Class ; rdfs:label "Maintain the relevance of the enterprise architecture"^^xsd:string ; apqc:hasPCFID "10613"^^xsd:string ; apqc:hasHierarchyID "8.1.2.3"^^xsd:string ; rdfs:subClassOf apqc:8_1_2_Define_the_enterprise_architecture_10571 ; . apqc:8_1_2_4_Act_as_clearinghouse_for_IT_research_and_innovation_10614 rdf:type owl:Class ; rdfs:label "Act as clearinghouse for IT research and innovation"^^xsd:string ; apqc:hasPCFID "10614"^^xsd:string ; apqc:hasHierarchyID "8.1.2.4"^^xsd:string ; rdfs:subClassOf apqc:8_1_2_Define_the_enterprise_architecture_10571 ; . apqc:8_1_2_5_Govern_the_enterprise_architecture_10615 rdf:type owl:Class ; rdfs:label "Govern the enterprise architecture"^^xsd:string ; apqc:hasPCFID "10615"^^xsd:string ; apqc:hasHierarchyID "8.1.2.5"^^xsd:string ; rdfs:subClassOf apqc:8_1_2_Define_the_enterprise_architecture_10571 ; . apqc:8_1_3_Manage_the_IT_portfolio_10572 rdf:type owl:Class ; rdfs:label "Manage the IT portfolio"^^xsd:string ; apqc:hasPCFID "10572"^^xsd:string ; apqc:hasHierarchyID "8.1.3"^^xsd:string ; rdfs:subClassOf apqc:8_1_Manage_the_business_of_information_technology_10563 ; . apqc:8_1_3_1_Establish_the_IT_portfolio_10616 rdf:type owl:Class ; rdfs:label "Establish the IT portfolio"^^xsd:string ; apqc:hasPCFID "10616"^^xsd:string ; apqc:hasHierarchyID "8.1.3.1"^^xsd:string ; rdfs:subClassOf apqc:8_1_3_Manage_the_IT_portfolio_10572 ; . apqc:8_1_3_2_Analyze_and_evaluate_the_value_of_the_IT_portfolio_for_the_enterprise_10617 rdf:type owl:Class ; rdfs:label "Analyze and evaluate the value of the IT portfolio for the enterprise"^^xsd:string ; apqc:hasPCFID "10617"^^xsd:string ; apqc:hasHierarchyID "8.1.3.2"^^xsd:string ; rdfs:subClassOf apqc:8_1_3_Manage_the_IT_portfolio_10572 ; . apqc:8_1_3_3_Provision_resources_in_accordance_with_strategic_priorities_10618 rdf:type owl:Class ; rdfs:label "Provision resources in accordance with strategic priorities"^^xsd:string ; apqc:hasPCFID "10618"^^xsd:string ; apqc:hasHierarchyID "8.1.3.3"^^xsd:string ; rdfs:subClassOf apqc:8_1_3_Manage_the_IT_portfolio_10572 ; . apqc:8_1_4_Perform_IT_research_and_innovation_10573 rdf:type owl:Class ; rdfs:label "Perform IT research and innovation"^^xsd:string ; apqc:hasPCFID "10573"^^xsd:string ; apqc:hasHierarchyID "8.1.4"^^xsd:string ; rdfs:subClassOf apqc:8_1_Manage_the_business_of_information_technology_10563 ; . apqc:8_1_4_1_Research_technologies_to_innovate_IT_services_and_solutions_10620 rdf:type owl:Class ; rdfs:label "Research technologies to innovate IT services and solutions"^^xsd:string ; apqc:hasPCFID "10620"^^xsd:string ; apqc:hasHierarchyID "8.1.4.1"^^xsd:string ; rdfs:subClassOf apqc:8_1_4_Perform_IT_research_and_innovation_10573 ; . apqc:8_1_4_2_Transition_viable_technologies_for_IT_services_and_solutions_development_10621 rdf:type owl:Class ; rdfs:label "Transition viable technologies for IT services and solutions development"^^xsd:string ; apqc:hasPCFID "10621"^^xsd:string ; apqc:hasHierarchyID "8.1.4.2"^^xsd:string ; rdfs:subClassOf apqc:8_1_4_Perform_IT_research_and_innovation_10573 ; . apqc:8_1_5_Evaluate_and_communicate_IT_business_value_and_performance_10575 rdf:type owl:Class ; rdfs:label "Evaluate and communicate IT business value and performance"^^xsd:string ; apqc:hasPCFID "10575"^^xsd:string ; apqc:hasHierarchyID "8.1.5"^^xsd:string ; rdfs:subClassOf apqc:8_1_Manage_the_business_of_information_technology_10563 ; . apqc:8_1_5_1_Establish_and_monitor_key_performance_indicators_10625 rdf:type owl:Class ; rdfs:label "Establish and monitor key performance indicators"^^xsd:string ; apqc:hasPCFID "10625"^^xsd:string ; apqc:hasHierarchyID "8.1.5.1"^^xsd:string ; rdfs:subClassOf apqc:8_1_5_Evaluate_and_communicate_IT_business_value_and_performance_10575 ; . apqc:8_1_5_2_Evaluate_IT_plan_performance_10626 rdf:type owl:Class ; rdfs:label "Evaluate IT plan performance"^^xsd:string ; apqc:hasPCFID "10626"^^xsd:string ; apqc:hasHierarchyID "8.1.5.2"^^xsd:string ; rdfs:subClassOf apqc:8_1_5_Evaluate_and_communicate_IT_business_value_and_performance_10575 ; . apqc:8_1_5_3_Communicate_IT_value_10627 rdf:type owl:Class ; rdfs:label "Communicate IT value"^^xsd:string ; apqc:hasPCFID "10627"^^xsd:string ; apqc:hasHierarchyID "8.1.5.3"^^xsd:string ; rdfs:subClassOf apqc:8_1_5_Evaluate_and_communicate_IT_business_value_and_performance_10575 ; . apqc:8_2_Develop_and_manage_IT_customer_relationships_10564 rdf:type owl:Class ; rdfs:label "Develop and manage IT customer relationships"^^xsd:string ; apqc:hasPCFID "10564"^^xsd:string ; apqc:hasHierarchyID "8.2"^^xsd:string ; rdfs:subClassOf apqc:8_0_Manage_Information_Technology__IT__10008 ; . apqc:8_2_1_Develop_IT_services_and_solutions_strategy_10578 rdf:type owl:Class ; rdfs:label "Develop IT services and solutions strategy"^^xsd:string ; apqc:hasPCFID "10578"^^xsd:string ; apqc:hasHierarchyID "8.2.1"^^xsd:string ; rdfs:subClassOf apqc:8_2_Develop_and_manage_IT_customer_relationships_10564 ; . apqc:8_2_1_1_Research_IT_services_and_solutions_to_address_business_and_user_requirements_11244 rdf:type owl:Class ; rdfs:label "Research IT services and solutions to address business and user requirements"^^xsd:string ; apqc:hasPCFID "11244"^^xsd:string ; apqc:hasHierarchyID "8.2.1.1"^^xsd:string ; rdfs:subClassOf apqc:8_2_1_Develop_IT_services_and_solutions_strategy_10578 ; . apqc:8_2_1_2_Translate_business_and_user_requirements_into_IT_services_and_solutions_requirements_11245 rdf:type owl:Class ; rdfs:label "Translate business and user requirements into IT services and solutions requirements"^^xsd:string ; apqc:hasPCFID "11245"^^xsd:string ; apqc:hasHierarchyID "8.2.1.2"^^xsd:string ; rdfs:subClassOf apqc:8_2_1_Develop_IT_services_and_solutions_strategy_10578 ; . apqc:8_2_1_3_Formulate_IT_services_and_solutions_strategic_initiatives_11246 rdf:type owl:Class ; rdfs:label "Formulate IT services and solutions strategic initiatives"^^xsd:string ; apqc:hasPCFID "11246"^^xsd:string ; apqc:hasHierarchyID "8.2.1.3"^^xsd:string ; rdfs:subClassOf apqc:8_2_1_Develop_IT_services_and_solutions_strategy_10578 ; . apqc:8_2_1_4_Coordinate_strategies_with_internal_stakeholders_to_ensure_alignment_11247 rdf:type owl:Class ; rdfs:label "Coordinate strategies with internal stakeholders to ensure alignment"^^xsd:string ; apqc:hasPCFID "11247"^^xsd:string ; apqc:hasHierarchyID "8.2.1.4"^^xsd:string ; rdfs:subClassOf apqc:8_2_1_Develop_IT_services_and_solutions_strategy_10578 ; . apqc:8_2_1_5_Evaluate_and_select_IT_services_and_solutions_strategic_initiatives_11248 rdf:type owl:Class ; rdfs:label "Evaluate and select IT services and solutions strategic initiatives"^^xsd:string ; apqc:hasPCFID "11248"^^xsd:string ; apqc:hasHierarchyID "8.2.1.5"^^xsd:string ; rdfs:subClassOf apqc:8_2_1_Develop_IT_services_and_solutions_strategy_10578 ; . apqc:8_2_2_Develop_and_manage_IT_service_levels_10579 rdf:type owl:Class ; rdfs:label "Develop and manage IT service levels"^^xsd:string ; apqc:hasPCFID "10579"^^xsd:string ; apqc:hasHierarchyID "8.2.2"^^xsd:string ; rdfs:subClassOf apqc:8_2_Develop_and_manage_IT_customer_relationships_10564 ; . apqc:8_2_2_1_Create_and_maintain_the_IT_services_and_solutions_catalog_10640 rdf:type owl:Class ; rdfs:label "Create and maintain the IT services and solutions catalog"^^xsd:string ; apqc:hasPCFID "10640"^^xsd:string ; apqc:hasHierarchyID "8.2.2.1"^^xsd:string ; rdfs:subClassOf apqc:8_2_2_Develop_and_manage_IT_service_levels_10579 ; . apqc:8_2_2_2_Establish_and_maintain_business_and_IT_service-level_agreements_10641 rdf:type owl:Class ; rdfs:label "Establish and maintain business and IT service-level agreements"^^xsd:string ; apqc:hasPCFID "10641"^^xsd:string ; apqc:hasHierarchyID "8.2.2.2"^^xsd:string ; rdfs:subClassOf apqc:8_2_2_Develop_and_manage_IT_service_levels_10579 ; . apqc:8_2_2_3_Evaluate_and_report_service-level_attainment_results_10642 rdf:type owl:Class ; rdfs:label "Evaluate and report service-level attainment results"^^xsd:string ; apqc:hasPCFID "10642"^^xsd:string ; apqc:hasHierarchyID "8.2.2.3"^^xsd:string ; rdfs:subClassOf apqc:8_2_2_Develop_and_manage_IT_service_levels_10579 ; . apqc:8_2_2_4_Communicate_business_and_IT_service-level_improvement_opportunities_10643 rdf:type owl:Class ; rdfs:label "Communicate business and IT service-level improvement opportunities"^^xsd:string ; apqc:hasPCFID "10643"^^xsd:string ; apqc:hasHierarchyID "8.2.2.4"^^xsd:string ; rdfs:subClassOf apqc:8_2_2_Develop_and_manage_IT_service_levels_10579 ; . apqc:8_2_3_Perform_demand-side_management__DSM__for_IT_services_10580 rdf:type owl:Class ; rdfs:label "Perform demand-side management (DSM) for IT services"^^xsd:string ; apqc:hasPCFID "10580"^^xsd:string ; apqc:hasHierarchyID "8.2.3"^^xsd:string ; rdfs:subClassOf apqc:8_2_Develop_and_manage_IT_customer_relationships_10564 ; . apqc:8_2_3_1_Analyze_IT_services_and_solutions_consumption_and_usage_10644 rdf:type owl:Class ; rdfs:label "Analyze IT services and solutions consumption and usage"^^xsd:string ; apqc:hasPCFID "10644"^^xsd:string ; apqc:hasHierarchyID "8.2.3.1"^^xsd:string ; rdfs:subClassOf apqc:8_2_3_Perform_demand-side_management__DSM__for_IT_services_10580 ; . apqc:8_2_3_2_Develop_and_implement_incentive_programs_that_improve_consumption_efficiency_10645 rdf:type owl:Class ; rdfs:label "Develop and implement incentive programs that improve consumption efficiency"^^xsd:string ; apqc:hasPCFID "10645"^^xsd:string ; apqc:hasHierarchyID "8.2.3.2"^^xsd:string ; rdfs:subClassOf apqc:8_2_3_Perform_demand-side_management__DSM__for_IT_services_10580 ; . apqc:8_2_3_3_Develop_volume_unit_forecast_for_IT_services_and_solutions_10646 rdf:type owl:Class ; rdfs:label "Develop volume/unit forecast for IT services and solutions"^^xsd:string ; apqc:hasPCFID "10646"^^xsd:string ; apqc:hasHierarchyID "8.2.3.3"^^xsd:string ; rdfs:subClassOf apqc:8_2_3_Perform_demand-side_management__DSM__for_IT_services_10580 ; . apqc:8_2_4_Manage_IT_customer_satisfaction_10581 rdf:type owl:Class ; rdfs:label "Manage IT customer satisfaction"^^xsd:string ; apqc:hasPCFID "10581"^^xsd:string ; apqc:hasHierarchyID "8.2.4"^^xsd:string ; rdfs:subClassOf apqc:8_2_Develop_and_manage_IT_customer_relationships_10564 ; . apqc:8_2_4_1_Capture_and_analyze_customer_satisfaction_10647 rdf:type owl:Class ; rdfs:label "Capture and analyze customer satisfaction"^^xsd:string ; apqc:hasPCFID "10647"^^xsd:string ; apqc:hasHierarchyID "8.2.4.1"^^xsd:string ; rdfs:subClassOf apqc:8_2_4_Manage_IT_customer_satisfaction_10581 ; . apqc:8_2_4_2_Assess_and_communicate_customer_satisfaction_patterns_10648 rdf:type owl:Class ; rdfs:label "Assess and communicate customer satisfaction patterns"^^xsd:string ; apqc:hasPCFID "10648"^^xsd:string ; apqc:hasHierarchyID "8.2.4.2"^^xsd:string ; rdfs:subClassOf apqc:8_2_4_Manage_IT_customer_satisfaction_10581 ; . apqc:8_2_4_3_Initiate_improvements_based_on_customer_satisfaction_patterns_10649 rdf:type owl:Class ; rdfs:label "Initiate improvements based on customer satisfaction patterns"^^xsd:string ; apqc:hasPCFID "10649"^^xsd:string ; apqc:hasHierarchyID "8.2.4.3"^^xsd:string ; rdfs:subClassOf apqc:8_2_4_Manage_IT_customer_satisfaction_10581 ; . apqc:8_2_5_Market_IT_services_and_solutions_10582 rdf:type owl:Class ; rdfs:label "Market IT services and solutions"^^xsd:string ; apqc:hasPCFID "10582"^^xsd:string ; apqc:hasHierarchyID "8.2.5"^^xsd:string ; rdfs:subClassOf apqc:8_2_Develop_and_manage_IT_customer_relationships_10564 ; . apqc:8_2_5_1_Develop_IT_services_and_solutions_marketing_strategy_10650 rdf:type owl:Class ; rdfs:label "Develop IT services and solutions marketing strategy"^^xsd:string ; apqc:hasPCFID "10650"^^xsd:string ; apqc:hasHierarchyID "8.2.5.1"^^xsd:string ; rdfs:subClassOf apqc:8_2_5_Market_IT_services_and_solutions_10582 ; . apqc:8_2_5_2_Develop_and_manage_IT_customer_strategy_10651 rdf:type owl:Class ; rdfs:label "Develop and manage IT customer strategy"^^xsd:string ; apqc:hasPCFID "10651"^^xsd:string ; apqc:hasHierarchyID "8.2.5.2"^^xsd:string ; rdfs:subClassOf apqc:8_2_5_Market_IT_services_and_solutions_10582 ; . apqc:8_2_5_3_Manage_IT_services_and_solutions_advertising_and_promotional_campaigns_10652 rdf:type owl:Class ; rdfs:label "Manage IT services and solutions advertising and promotional campaigns"^^xsd:string ; apqc:hasPCFID "10652"^^xsd:string ; apqc:hasHierarchyID "8.2.5.3"^^xsd:string ; rdfs:subClassOf apqc:8_2_5_Market_IT_services_and_solutions_10582 ; . apqc:8_2_5_4_Process_and_track_IT_services_and_solutions_orders_10653 rdf:type owl:Class ; rdfs:label "Process and track IT services and solutions orders"^^xsd:string ; apqc:hasPCFID "10653"^^xsd:string ; apqc:hasHierarchyID "8.2.5.4"^^xsd:string ; rdfs:subClassOf apqc:8_2_5_Market_IT_services_and_solutions_10582 ; . apqc:8_3_Develop_and_implement_security_privacy_and_data_protection_controls_11220 rdf:type owl:Class ; rdfs:label "Develop and implement security, privacy, and data protection controls"^^xsd:string ; apqc:hasPCFID "11220"^^xsd:string ; apqc:hasHierarchyID "8.3"^^xsd:string ; rdfs:subClassOf apqc:8_0_Manage_Information_Technology__IT__10008 ; . apqc:8_3_1_Establish_information_security_privacy_and_data_protection_strategies_and_levels_11230 rdf:type owl:Class ; rdfs:label "Establish information security, privacy, and data protection strategies and levels"^^xsd:string ; apqc:hasPCFID "11230"^^xsd:string ; apqc:hasHierarchyID "8.3.1"^^xsd:string ; rdfs:subClassOf apqc:8_3_Develop_and_implement_security_privacy_and_data_protection_controls_11220 ; . apqc:8_3_2_Test_evaluate_and_implement_information_security_and_privacy_and_data_protection_controls_11231 rdf:type owl:Class ; rdfs:label "Test, evaluate, and implement information security and privacy and data protection controls"^^xsd:string ; apqc:hasPCFID "11231"^^xsd:string ; apqc:hasHierarchyID "8.3.2"^^xsd:string ; rdfs:subClassOf apqc:8_3_Develop_and_implement_security_privacy_and_data_protection_controls_11220 ; . apqc:8_4_Manage_enterprise_information_10565 rdf:type owl:Class ; rdfs:label "Manage enterprise information"^^xsd:string ; apqc:hasPCFID "10565"^^xsd:string ; apqc:hasHierarchyID "8.4"^^xsd:string ; rdfs:subClassOf apqc:8_0_Manage_Information_Technology__IT__10008 ; . apqc:8_4_1_Develop_information_and_content_management_strategies_10583 rdf:type owl:Class ; rdfs:label "Develop information and content management strategies"^^xsd:string ; apqc:hasPCFID "10583"^^xsd:string ; apqc:hasHierarchyID "8.4.1"^^xsd:string ; rdfs:subClassOf apqc:8_4_Manage_enterprise_information_10565 ; . apqc:8_4_1_1_Understand_information_and_content_management_needs_and_the_role_of_IT_services_for_executing_the_business_strategy_10654 rdf:type owl:Class ; rdfs:label "Understand information and content management needs and the role of IT services for executing the business strategy"^^xsd:string ; apqc:hasPCFID "10654"^^xsd:string ; apqc:hasHierarchyID "8.4.1.1"^^xsd:string ; rdfs:subClassOf apqc:8_4_1_Develop_information_and_content_management_strategies_10583 ; . apqc:8_4_1_2_Assess_the_information_and_content_management_implications_of_new_technologies_10655 rdf:type owl:Class ; rdfs:label "Assess the information and content management implications of new technologies"^^xsd:string ; apqc:hasPCFID "10655"^^xsd:string ; apqc:hasHierarchyID "8.4.1.2"^^xsd:string ; rdfs:subClassOf apqc:8_4_1_Develop_information_and_content_management_strategies_10583 ; . apqc:8_4_1_3_Identify_and_prioritize_information_and_content_management_actions_10656 rdf:type owl:Class ; rdfs:label "Identify and prioritize information and content management actions"^^xsd:string ; apqc:hasPCFID "10656"^^xsd:string ; apqc:hasHierarchyID "8.4.1.3"^^xsd:string ; rdfs:subClassOf apqc:8_4_1_Develop_information_and_content_management_strategies_10583 ; . apqc:8_4_2_Define_the_enterprise_information_architecture_10584 rdf:type owl:Class ; rdfs:label "Define the enterprise information architecture"^^xsd:string ; apqc:hasPCFID "10584"^^xsd:string ; apqc:hasHierarchyID "8.4.2"^^xsd:string ; rdfs:subClassOf apqc:8_4_Manage_enterprise_information_10565 ; . apqc:8_4_2_1_Define_information_elements_composite_structure_logical_relationships_and_constraints_taxonomy_and_derivation_rules_10657 rdf:type owl:Class ; rdfs:label "Define information elements, composite structure, logical relationships and constraints, taxonomy, and derivation rules"^^xsd:string ; apqc:hasPCFID "10657"^^xsd:string ; apqc:hasHierarchyID "8.4.2.1"^^xsd:string ; rdfs:subClassOf apqc:8_4_2_Define_the_enterprise_information_architecture_10584 ; . apqc:8_4_2_2_Define_information_access_requirements_10658 rdf:type owl:Class ; rdfs:label "Define information access requirements"^^xsd:string ; apqc:hasPCFID "10658"^^xsd:string ; apqc:hasHierarchyID "8.4.2.2"^^xsd:string ; rdfs:subClassOf apqc:8_4_2_Define_the_enterprise_information_architecture_10584 ; . apqc:8_4_2_3_Establish_data_custodianship_10659 rdf:type owl:Class ; rdfs:label "Establish data custodianship"^^xsd:string ; apqc:hasPCFID "10659"^^xsd:string ; apqc:hasHierarchyID "8.4.2.3"^^xsd:string ; rdfs:subClassOf apqc:8_4_2_Define_the_enterprise_information_architecture_10584 ; . apqc:8_4_2_4_Manage_changes_to_content_data_architecture_requirements_10660 rdf:type owl:Class ; rdfs:label "Manage changes to content data architecture requirements"^^xsd:string ; apqc:hasPCFID "10660"^^xsd:string ; apqc:hasHierarchyID "8.4.2.4"^^xsd:string ; rdfs:subClassOf apqc:8_4_2_Define_the_enterprise_information_architecture_10584 ; . apqc:8_4_3_Manage_information_resources_10585 rdf:type owl:Class ; rdfs:label "Manage information resources"^^xsd:string ; apqc:hasPCFID "10585"^^xsd:string ; apqc:hasHierarchyID "8.4.3"^^xsd:string ; rdfs:subClassOf apqc:8_4_Manage_enterprise_information_10565 ; . apqc:8_4_3_1_Define_the_enterprise_information_data_policies_and_standards_10661 rdf:type owl:Class ; rdfs:label "Define the enterprise information/data policies and standards"^^xsd:string ; apqc:hasPCFID "10661"^^xsd:string ; apqc:hasHierarchyID "8.4.3.1"^^xsd:string ; rdfs:subClassOf apqc:8_4_3_Manage_information_resources_10585 ; . apqc:8_4_3_2_Develop_and_implement_data_and_content_administration_10662 rdf:type owl:Class ; rdfs:label "Develop and implement data and content administration"^^xsd:string ; apqc:hasPCFID "10662"^^xsd:string ; apqc:hasHierarchyID "8.4.3.2"^^xsd:string ; rdfs:subClassOf apqc:8_4_3_Manage_information_resources_10585 ; . apqc:8_4_4_Perform_enterprise_data_and_content_management_10586 rdf:type owl:Class ; rdfs:label "Perform enterprise data and content management"^^xsd:string ; apqc:hasPCFID "10586"^^xsd:string ; apqc:hasHierarchyID "8.4.4"^^xsd:string ; rdfs:subClassOf apqc:8_4_Manage_enterprise_information_10565 ; . apqc:8_4_4_1_Define_sources_and_destinations_of_content_data_10663 rdf:type owl:Class ; rdfs:label "Define sources and destinations of content data"^^xsd:string ; apqc:hasPCFID "10663"^^xsd:string ; apqc:hasHierarchyID "8.4.4.1"^^xsd:string ; rdfs:subClassOf apqc:8_4_4_Perform_enterprise_data_and_content_management_10586 ; . apqc:8_4_4_2_Manage_technical_interfaces_to_users_of_content_10664 rdf:type owl:Class ; rdfs:label "Manage technical interfaces to users of content"^^xsd:string ; apqc:hasPCFID "10664"^^xsd:string ; apqc:hasHierarchyID "8.4.4.2"^^xsd:string ; rdfs:subClassOf apqc:8_4_4_Perform_enterprise_data_and_content_management_10586 ; . apqc:8_4_4_3_Manage_retention_revision_and_retirement_of_enterprise_information_10665 rdf:type owl:Class ; rdfs:label "Manage retention, revision, and retirement of enterprise information"^^xsd:string ; apqc:hasPCFID "10665"^^xsd:string ; apqc:hasHierarchyID "8.4.4.3"^^xsd:string ; rdfs:subClassOf apqc:8_4_4_Perform_enterprise_data_and_content_management_10586 ; . apqc:8_5_Develop_and_maintain_information_technology_solutions_10566 rdf:type owl:Class ; rdfs:label "Develop and maintain information technology solutions"^^xsd:string ; apqc:hasPCFID "10566"^^xsd:string ; apqc:hasHierarchyID "8.5"^^xsd:string ; rdfs:subClassOf apqc:8_0_Manage_Information_Technology__IT__10008 ; . apqc:8_5_1_Develop_the_IT_development_strategy_10587 rdf:type owl:Class ; rdfs:label "Develop the IT development strategy"^^xsd:string ; apqc:hasPCFID "10587"^^xsd:string ; apqc:hasHierarchyID "8.5.1"^^xsd:string ; rdfs:subClassOf apqc:8_5_Develop_and_maintain_information_technology_solutions_10566 ; . apqc:8_5_1_1_Establish_sourcing_strategy_for_IT_development_10666 rdf:type owl:Class ; rdfs:label "Establish sourcing strategy for IT development"^^xsd:string ; apqc:hasPCFID "10666"^^xsd:string ; apqc:hasHierarchyID "8.5.1.1"^^xsd:string ; rdfs:subClassOf apqc:8_5_1_Develop_the_IT_development_strategy_10587 ; . apqc:8_5_1_2_Define_development_processes_methodologies_and_tools_standards_10667 rdf:type owl:Class ; rdfs:label "Define development processes, methodologies, and tools standards"^^xsd:string ; apqc:hasPCFID "10667"^^xsd:string ; apqc:hasHierarchyID "8.5.1.2"^^xsd:string ; rdfs:subClassOf apqc:8_5_1_Develop_the_IT_development_strategy_10587 ; . apqc:8_5_1_3_Select_development_methodologies_and_tools_10668 rdf:type owl:Class ; rdfs:label "Select development methodologies and tools"^^xsd:string ; apqc:hasPCFID "10668"^^xsd:string ; apqc:hasHierarchyID "8.5.1.3"^^xsd:string ; rdfs:subClassOf apqc:8_5_1_Develop_the_IT_development_strategy_10587 ; . apqc:8_5_2_Perform_IT_services_and_solutions_life_cycle_planning_10588 rdf:type owl:Class ; rdfs:label "Perform IT services and solutions life cycle planning"^^xsd:string ; apqc:hasPCFID "10588"^^xsd:string ; apqc:hasHierarchyID "8.5.2"^^xsd:string ; rdfs:subClassOf apqc:8_5_Develop_and_maintain_information_technology_solutions_10566 ; . apqc:8_5_2_1_Plan_development_of_new_requirements_10669 rdf:type owl:Class ; rdfs:label "Plan development of new requirements"^^xsd:string ; apqc:hasPCFID "10669"^^xsd:string ; apqc:hasHierarchyID "8.5.2.1"^^xsd:string ; rdfs:subClassOf apqc:8_5_2_Perform_IT_services_and_solutions_life_cycle_planning_10588 ; . apqc:8_5_2_2_Plan_development_of_feature_and_functionality_enhancement_10670 rdf:type owl:Class ; rdfs:label "Plan development of feature and functionality enhancement"^^xsd:string ; apqc:hasPCFID "10670"^^xsd:string ; apqc:hasHierarchyID "8.5.2.2"^^xsd:string ; rdfs:subClassOf apqc:8_5_2_Perform_IT_services_and_solutions_life_cycle_planning_10588 ; . apqc:8_5_2_3_Develop_life_cycle_plan_for_IT_services_and_solutions_10671 rdf:type owl:Class ; rdfs:label "Develop life cycle plan for IT services and solutions"^^xsd:string ; apqc:hasPCFID "10671"^^xsd:string ; apqc:hasHierarchyID "8.5.2.3"^^xsd:string ; rdfs:subClassOf apqc:8_5_2_Perform_IT_services_and_solutions_life_cycle_planning_10588 ; . apqc:8_5_3_Develop_and_maintain_IT_services_and_solutions_architecture_10589 rdf:type owl:Class ; rdfs:label "Develop and maintain IT services and solutions architecture"^^xsd:string ; apqc:hasPCFID "10589"^^xsd:string ; apqc:hasHierarchyID "8.5.3"^^xsd:string ; rdfs:subClassOf apqc:8_5_Develop_and_maintain_information_technology_solutions_10566 ; . apqc:8_5_3_1_Create_IT_services_and_solutions_architecture_10672 rdf:type owl:Class ; rdfs:label "Create IT services and solutions architecture"^^xsd:string ; apqc:hasPCFID "10672"^^xsd:string ; apqc:hasHierarchyID "8.5.3.1"^^xsd:string ; rdfs:subClassOf apqc:8_5_3_Develop_and_maintain_IT_services_and_solutions_architecture_10589 ; . apqc:8_5_3_2_Revise_IT_services_and_solutions_architecture_10673 rdf:type owl:Class ; rdfs:label "Revise IT services and solutions architecture"^^xsd:string ; apqc:hasPCFID "10673"^^xsd:string ; apqc:hasHierarchyID "8.5.3.2"^^xsd:string ; rdfs:subClassOf apqc:8_5_3_Develop_and_maintain_IT_services_and_solutions_architecture_10589 ; . apqc:8_5_3_3_Retire_IT_services_and_solutions_architecture_10674 rdf:type owl:Class ; rdfs:label "Retire IT services and solutions architecture"^^xsd:string ; apqc:hasPCFID "10674"^^xsd:string ; apqc:hasHierarchyID "8.5.3.3"^^xsd:string ; rdfs:subClassOf apqc:8_5_3_Develop_and_maintain_IT_services_and_solutions_architecture_10589 ; . apqc:8_5_4_Create_IT_services_and_solutions_10590 rdf:type owl:Class ; rdfs:label "Create IT services and solutions"^^xsd:string ; apqc:hasPCFID "10590"^^xsd:string ; apqc:hasHierarchyID "8.5.4"^^xsd:string ; rdfs:subClassOf apqc:8_5_Develop_and_maintain_information_technology_solutions_10566 ; . apqc:8_5_4_1_Understand_confirmed_requirements_10675 rdf:type owl:Class ; rdfs:label "Understand confirmed requirements"^^xsd:string ; apqc:hasPCFID "10675"^^xsd:string ; apqc:hasHierarchyID "8.5.4.1"^^xsd:string ; rdfs:subClassOf apqc:8_5_4_Create_IT_services_and_solutions_10590 ; . apqc:8_5_4_2_Design_IT_services_and_solutions_10676 rdf:type owl:Class ; rdfs:label "Design IT services and solutions"^^xsd:string ; apqc:hasPCFID "10676"^^xsd:string ; apqc:hasHierarchyID "8.5.4.2"^^xsd:string ; rdfs:subClassOf apqc:8_5_4_Create_IT_services_and_solutions_10590 ; . apqc:8_5_4_3_Acquire_Develop_IT_service_solution_components_10677 rdf:type owl:Class ; rdfs:label "Acquire/Develop IT service/solution components"^^xsd:string ; apqc:hasPCFID "10677"^^xsd:string ; apqc:hasHierarchyID "8.5.4.3"^^xsd:string ; rdfs:subClassOf apqc:8_5_4_Create_IT_services_and_solutions_10590 ; . apqc:8_5_4_4_Train_services_and_solutions_resources_10678 rdf:type owl:Class ; rdfs:label "Train services and solutions resources"^^xsd:string ; apqc:hasPCFID "10678"^^xsd:string ; apqc:hasHierarchyID "8.5.4.4"^^xsd:string ; rdfs:subClassOf apqc:8_5_4_Create_IT_services_and_solutions_10590 ; . apqc:8_5_4_5_Test_IT_services_solutions_10679 rdf:type owl:Class ; rdfs:label "Test IT services/solutions"^^xsd:string ; apqc:hasPCFID "10679"^^xsd:string ; apqc:hasHierarchyID "8.5.4.5"^^xsd:string ; rdfs:subClassOf apqc:8_5_4_Create_IT_services_and_solutions_10590 ; . apqc:8_5_4_6_Confirm_customer_acceptance_10680 rdf:type owl:Class ; rdfs:label "Confirm customer acceptance"^^xsd:string ; apqc:hasPCFID "10680"^^xsd:string ; apqc:hasHierarchyID "8.5.4.6"^^xsd:string ; rdfs:subClassOf apqc:8_5_4_Create_IT_services_and_solutions_10590 ; . apqc:8_5_5_Maintain_IT_services_and_solutions_10591 rdf:type owl:Class ; rdfs:label "Maintain IT services and solutions"^^xsd:string ; apqc:hasPCFID "10591"^^xsd:string ; apqc:hasHierarchyID "8.5.5"^^xsd:string ; rdfs:subClassOf apqc:8_5_Develop_and_maintain_information_technology_solutions_10566 ; . apqc:8_5_5_1_Understand_upkeep_enhance_requirements_and_defect_analysis_10681 rdf:type owl:Class ; rdfs:label "Understand upkeep/enhance requirements and defect analysis"^^xsd:string ; apqc:hasPCFID "10681"^^xsd:string ; apqc:hasHierarchyID "8.5.5.1"^^xsd:string ; rdfs:subClassOf apqc:8_5_5_Maintain_IT_services_and_solutions_10591 ; . apqc:8_5_5_2_Design_change_to_existing_IT_service_solution_10682 rdf:type owl:Class ; rdfs:label "Design change to existing IT service/solution"^^xsd:string ; apqc:hasPCFID "10682"^^xsd:string ; apqc:hasHierarchyID "8.5.5.2"^^xsd:string ; rdfs:subClassOf apqc:8_5_5_Maintain_IT_services_and_solutions_10591 ; . apqc:8_5_5_3_Acquire_Develop_changed_IT_service_solution_component_10683 rdf:type owl:Class ; rdfs:label "Acquire/Develop changed IT service/solution component"^^xsd:string ; apqc:hasPCFID "10683"^^xsd:string ; apqc:hasHierarchyID "8.5.5.3"^^xsd:string ; rdfs:subClassOf apqc:8_5_5_Maintain_IT_services_and_solutions_10591 ; . apqc:8_5_5_4_Test_IT_service_solution_change_10684 rdf:type owl:Class ; rdfs:label "Test IT service/solution change"^^xsd:string ; apqc:hasPCFID "10684"^^xsd:string ; apqc:hasHierarchyID "8.5.5.4"^^xsd:string ; rdfs:subClassOf apqc:8_5_5_Maintain_IT_services_and_solutions_10591 ; . apqc:8_5_5_5_Retire_solutions_and_services_10685 rdf:type owl:Class ; rdfs:label "Retire solutions and services"^^xsd:string ; apqc:hasPCFID "10685"^^xsd:string ; apqc:hasHierarchyID "8.5.5.5"^^xsd:string ; rdfs:subClassOf apqc:8_5_5_Maintain_IT_services_and_solutions_10591 ; . apqc:8_6_Deploy_information_technology_solutions_10567 rdf:type owl:Class ; rdfs:label "Deploy information technology solutions"^^xsd:string ; apqc:hasPCFID "10567"^^xsd:string ; apqc:hasHierarchyID "8.6"^^xsd:string ; rdfs:subClassOf apqc:8_0_Manage_Information_Technology__IT__10008 ; . apqc:8_6_1_Develop_the_IT_deployment_strategy_10592 rdf:type owl:Class ; rdfs:label "Develop the IT deployment strategy"^^xsd:string ; apqc:hasPCFID "10592"^^xsd:string ; apqc:hasHierarchyID "8.6.1"^^xsd:string ; rdfs:subClassOf apqc:8_6_Deploy_information_technology_solutions_10567 ; . apqc:8_6_1_1_Establish_IT_services_and_solutions_change_policies_10686 rdf:type owl:Class ; rdfs:label "Establish IT services and solutions change policies"^^xsd:string ; apqc:hasPCFID "10686"^^xsd:string ; apqc:hasHierarchyID "8.6.1.1"^^xsd:string ; rdfs:subClassOf apqc:8_6_1_Develop_the_IT_deployment_strategy_10592 ; . apqc:8_6_1_2_Define_deployment_process_procedures_and_tools_standards_10687 rdf:type owl:Class ; rdfs:label "Define deployment process, procedures, and tools standards"^^xsd:string ; apqc:hasPCFID "10687"^^xsd:string ; apqc:hasHierarchyID "8.6.1.2"^^xsd:string ; rdfs:subClassOf apqc:8_6_1_Develop_the_IT_deployment_strategy_10592 ; . apqc:8_6_1_3_Select_deployment_methodologies_and_tools_10688 rdf:type owl:Class ; rdfs:label "Select deployment methodologies and tools"^^xsd:string ; apqc:hasPCFID "10688"^^xsd:string ; apqc:hasHierarchyID "8.6.1.3"^^xsd:string ; rdfs:subClassOf apqc:8_6_1_Develop_the_IT_deployment_strategy_10592 ; . apqc:8_6_2_Plan_and_implement_changes_10593 rdf:type owl:Class ; rdfs:label "Plan and implement changes"^^xsd:string ; apqc:hasPCFID "10593"^^xsd:string ; apqc:hasHierarchyID "8.6.2"^^xsd:string ; rdfs:subClassOf apqc:8_6_Deploy_information_technology_solutions_10567 ; . apqc:8_6_2_1_Plan_change_deployment_10689 rdf:type owl:Class ; rdfs:label "Plan change deployment"^^xsd:string ; apqc:hasPCFID "10689"^^xsd:string ; apqc:hasHierarchyID "8.6.2.1"^^xsd:string ; rdfs:subClassOf apqc:8_6_2_Plan_and_implement_changes_10593 ; . apqc:8_6_2_2_Communicate_changes_to_stakeholders_10690 rdf:type owl:Class ; rdfs:label "Communicate changes to stakeholders"^^xsd:string ; apqc:hasPCFID "10690"^^xsd:string ; apqc:hasHierarchyID "8.6.2.2"^^xsd:string ; rdfs:subClassOf apqc:8_6_2_Plan_and_implement_changes_10593 ; . apqc:8_6_2_3_Administer_change_schedule_10691 rdf:type owl:Class ; rdfs:label "Administer change schedule"^^xsd:string ; apqc:hasPCFID "10691"^^xsd:string ; apqc:hasHierarchyID "8.6.2.3"^^xsd:string ; rdfs:subClassOf apqc:8_6_2_Plan_and_implement_changes_10593 ; . apqc:8_6_2_4_Train_impacted_users_10692 rdf:type owl:Class ; rdfs:label "Train impacted users"^^xsd:string ; apqc:hasPCFID "10692"^^xsd:string ; apqc:hasHierarchyID "8.6.2.4"^^xsd:string ; rdfs:subClassOf apqc:8_6_2_Plan_and_implement_changes_10593 ; . apqc:8_6_2_5_Distribute_and_install_change_10693 rdf:type owl:Class ; rdfs:label "Distribute and install change"^^xsd:string ; apqc:hasPCFID "10693"^^xsd:string ; apqc:hasHierarchyID "8.6.2.5"^^xsd:string ; rdfs:subClassOf apqc:8_6_2_Plan_and_implement_changes_10593 ; . apqc:8_6_2_6_Verify_change_10694 rdf:type owl:Class ; rdfs:label "Verify change"^^xsd:string ; apqc:hasPCFID "10694"^^xsd:string ; apqc:hasHierarchyID "8.6.2.6"^^xsd:string ; rdfs:subClassOf apqc:8_6_2_Plan_and_implement_changes_10593 ; . apqc:8_6_3_Plan_and_manage_releases_10594 rdf:type owl:Class ; rdfs:label "Plan and manage releases"^^xsd:string ; apqc:hasPCFID "10594"^^xsd:string ; apqc:hasHierarchyID "8.6.3"^^xsd:string ; rdfs:subClassOf apqc:8_6_Deploy_information_technology_solutions_10567 ; . apqc:8_6_3_1_Understand_and_coordinate_release_design_and_acceptance_10695 rdf:type owl:Class ; rdfs:label "Understand and coordinate release design and acceptance"^^xsd:string ; apqc:hasPCFID "10695"^^xsd:string ; apqc:hasHierarchyID "8.6.3.1"^^xsd:string ; rdfs:subClassOf apqc:8_6_3_Plan_and_manage_releases_10594 ; . apqc:8_6_3_2_Plan_release_rollout_10696 rdf:type owl:Class ; rdfs:label "Plan release rollout"^^xsd:string ; apqc:hasPCFID "10696"^^xsd:string ; apqc:hasHierarchyID "8.6.3.2"^^xsd:string ; rdfs:subClassOf apqc:8_6_3_Plan_and_manage_releases_10594 ; . apqc:8_6_3_3_Distribute_and_install_release_10697 rdf:type owl:Class ; rdfs:label "Distribute and install release"^^xsd:string ; apqc:hasPCFID "10697"^^xsd:string ; apqc:hasHierarchyID "8.6.3.3"^^xsd:string ; rdfs:subClassOf apqc:8_6_3_Plan_and_manage_releases_10594 ; . apqc:8_6_3_4_Verify_release_10698 rdf:type owl:Class ; rdfs:label "Verify release"^^xsd:string ; apqc:hasPCFID "10698"^^xsd:string ; apqc:hasHierarchyID "8.6.3.4"^^xsd:string ; rdfs:subClassOf apqc:8_6_3_Plan_and_manage_releases_10594 ; . apqc:8_7_Deliver_and_support_information_technology_services_10568 rdf:type owl:Class ; rdfs:label "Deliver and support information technology services"^^xsd:string ; apqc:hasPCFID "10568"^^xsd:string ; apqc:hasHierarchyID "8.7"^^xsd:string ; rdfs:subClassOf apqc:8_0_Manage_Information_Technology__IT__10008 ; . apqc:8_7_1_Develop_IT_services_and_solution_delivery_strategy_10595 rdf:type owl:Class ; rdfs:label "Develop IT services and solution delivery strategy"^^xsd:string ; apqc:hasPCFID "10595"^^xsd:string ; apqc:hasHierarchyID "8.7.1"^^xsd:string ; rdfs:subClassOf apqc:8_7_Deliver_and_support_information_technology_services_10568 ; . apqc:8_7_1_1_Establish_sourcing_strategy_for_IT_delivery_10699 rdf:type owl:Class ; rdfs:label "Establish sourcing strategy for IT delivery"^^xsd:string ; apqc:hasPCFID "10699"^^xsd:string ; apqc:hasHierarchyID "8.7.1.1"^^xsd:string ; rdfs:subClassOf apqc:8_7_1_Develop_IT_services_and_solution_delivery_strategy_10595 ; . apqc:8_7_1_2_Define_delivery_processes_procedures_and_tools_standards_10700 rdf:type owl:Class ; rdfs:label "Define delivery processes, procedures, and tools standards"^^xsd:string ; apqc:hasPCFID "10700"^^xsd:string ; apqc:hasHierarchyID "8.7.1.2"^^xsd:string ; rdfs:subClassOf apqc:8_7_1_Develop_IT_services_and_solution_delivery_strategy_10595 ; . apqc:8_7_1_3_Select_delivery_methodologies_and_tools_10701 rdf:type owl:Class ; rdfs:label "Select delivery methodologies and tools"^^xsd:string ; apqc:hasPCFID "10701"^^xsd:string ; apqc:hasHierarchyID "8.7.1.3"^^xsd:string ; rdfs:subClassOf apqc:8_7_1_Develop_IT_services_and_solution_delivery_strategy_10595 ; . apqc:8_7_2_Develop_IT_support_strategy_10596 rdf:type owl:Class ; rdfs:label "Develop IT support strategy"^^xsd:string ; apqc:hasPCFID "10596"^^xsd:string ; apqc:hasHierarchyID "8.7.2"^^xsd:string ; rdfs:subClassOf apqc:8_7_Deliver_and_support_information_technology_services_10568 ; . apqc:8_7_2_1_Establish_sourcing_strategy_for_IT_support_10702 rdf:type owl:Class ; rdfs:label "Establish sourcing strategy for IT support"^^xsd:string ; apqc:hasPCFID "10702"^^xsd:string ; apqc:hasHierarchyID "8.7.2.1"^^xsd:string ; rdfs:subClassOf apqc:8_7_2_Develop_IT_support_strategy_10596 ; . apqc:8_7_2_2_Define_IT_support_services_10703 rdf:type owl:Class ; rdfs:label "Define IT support services"^^xsd:string ; apqc:hasPCFID "10703"^^xsd:string ; apqc:hasHierarchyID "8.7.2.2"^^xsd:string ; rdfs:subClassOf apqc:8_7_2_Develop_IT_support_strategy_10596 ; . apqc:8_7_3_Manage_IT_infrastructure_resources_10597 rdf:type owl:Class ; rdfs:label "Manage IT infrastructure resources"^^xsd:string ; apqc:hasPCFID "10597"^^xsd:string ; apqc:hasHierarchyID "8.7.3"^^xsd:string ; rdfs:subClassOf apqc:8_7_Deliver_and_support_information_technology_services_10568 ; . apqc:8_7_3_1_Manage_IT_inventory_and_assets_10704 rdf:type owl:Class ; rdfs:label "Manage IT inventory and assets"^^xsd:string ; apqc:hasPCFID "10704"^^xsd:string ; apqc:hasHierarchyID "8.7.3.1"^^xsd:string ; rdfs:subClassOf apqc:8_7_3_Manage_IT_infrastructure_resources_10597 ; . apqc:8_7_3_2_Manage_IT_resource_capacity_10705 rdf:type owl:Class ; rdfs:label "Manage IT resource capacity"^^xsd:string ; apqc:hasPCFID "10705"^^xsd:string ; apqc:hasHierarchyID "8.7.3.2"^^xsd:string ; rdfs:subClassOf apqc:8_7_3_Manage_IT_infrastructure_resources_10597 ; . apqc:8_7_4_Manage_IT_infrastructure_operations_10598 rdf:type owl:Class ; rdfs:label "Manage IT infrastructure operations"^^xsd:string ; apqc:hasPCFID "10598"^^xsd:string ; apqc:hasHierarchyID "8.7.4"^^xsd:string ; rdfs:subClassOf apqc:8_7_Deliver_and_support_information_technology_services_10568 ; . apqc:8_7_4_1_Deliver_IT_services_and_solutions_10706 rdf:type owl:Class ; rdfs:label "Deliver IT services and solutions"^^xsd:string ; apqc:hasPCFID "10706"^^xsd:string ; apqc:hasHierarchyID "8.7.4.1"^^xsd:string ; rdfs:subClassOf apqc:8_7_4_Manage_IT_infrastructure_operations_10598 ; . apqc:8_7_4_2_Perform_IT_operations_support_services_10707 rdf:type owl:Class ; rdfs:label "Perform IT operations support services"^^xsd:string ; apqc:hasPCFID "10707"^^xsd:string ; apqc:hasHierarchyID "8.7.4.2"^^xsd:string ; rdfs:subClassOf apqc:8_7_4_Manage_IT_infrastructure_operations_10598 ; . apqc:8_7_5_Support_IT_services_and_solutions_10599 rdf:type owl:Class ; rdfs:label "Support IT services and solutions"^^xsd:string ; apqc:hasPCFID "10599"^^xsd:string ; apqc:hasHierarchyID "8.7.5"^^xsd:string ; rdfs:subClassOf apqc:8_7_Deliver_and_support_information_technology_services_10568 ; . apqc:8_7_5_1_Manage_availability_10708 rdf:type owl:Class ; rdfs:label "Manage availability"^^xsd:string ; apqc:hasPCFID "10708"^^xsd:string ; apqc:hasHierarchyID "8.7.5.1"^^xsd:string ; rdfs:subClassOf apqc:8_7_5_Support_IT_services_and_solutions_10599 ; . apqc:8_7_5_2_Manage_facilities_10709 rdf:type owl:Class ; rdfs:label "Manage facilities"^^xsd:string ; apqc:hasPCFID "10709"^^xsd:string ; apqc:hasHierarchyID "8.7.5.2"^^xsd:string ; rdfs:subClassOf apqc:8_7_5_Support_IT_services_and_solutions_10599 ; . apqc:8_7_5_3_Manage_backup_recovery_10710 rdf:type owl:Class ; rdfs:label "Manage backup/recovery"^^xsd:string ; apqc:hasPCFID "10710"^^xsd:string ; apqc:hasHierarchyID "8.7.5.3"^^xsd:string ; rdfs:subClassOf apqc:8_7_5_Support_IT_services_and_solutions_10599 ; . apqc:8_7_5_4_Manage_performance_and_capacity_10711 rdf:type owl:Class ; rdfs:label "Manage performance and capacity"^^xsd:string ; apqc:hasPCFID "10711"^^xsd:string ; apqc:hasHierarchyID "8.7.5.4"^^xsd:string ; rdfs:subClassOf apqc:8_7_5_Support_IT_services_and_solutions_10599 ; . apqc:8_7_5_5_Manage_incidents_10712 rdf:type owl:Class ; rdfs:label "Manage incidents"^^xsd:string ; apqc:hasPCFID "10712"^^xsd:string ; apqc:hasHierarchyID "8.7.5.5"^^xsd:string ; rdfs:subClassOf apqc:8_7_5_Support_IT_services_and_solutions_10599 ; . apqc:8_7_5_6_Manage_problems_10713 rdf:type owl:Class ; rdfs:label "Manage problems"^^xsd:string ; apqc:hasPCFID "10713"^^xsd:string ; apqc:hasHierarchyID "8.7.5.6"^^xsd:string ; rdfs:subClassOf apqc:8_7_5_Support_IT_services_and_solutions_10599 ; . apqc:8_7_5_7_Manage_inquiries_10714 rdf:type owl:Class ; rdfs:label "Manage inquiries"^^xsd:string ; apqc:hasPCFID "10714"^^xsd:string ; apqc:hasHierarchyID "8.7.5.7"^^xsd:string ; rdfs:subClassOf apqc:8_7_5_Support_IT_services_and_solutions_10599 ; . apqc:9_0_Manage_Financial_Resources_17058 rdf:type owl:Class ; rdfs:label "Manage Financial Resources"^^xsd:string ; apqc:hasPCFID "17058"^^xsd:string ; apqc:hasHierarchyID "9.0"^^xsd:string ; rdfs:subClassOf apqc:AmericanProductivityAndQualityCenter; . apqc:9_1_Perform_planning_and_management_accounting_10728 rdf:type owl:Class ; rdfs:label "Perform planning and management accounting"^^xsd:string ; apqc:hasPCFID "10728"^^xsd:string ; apqc:hasHierarchyID "9.1"^^xsd:string ; rdfs:subClassOf apqc:9_0_Manage_Financial_Resources_17058 ; . apqc:9_1_1_Perform_planning_budgeting_forecasting_10738 rdf:type owl:Class ; rdfs:label "Perform planning/budgeting/forecasting"^^xsd:string ; apqc:hasPCFID "10738"^^xsd:string ; apqc:hasHierarchyID "9.1.1"^^xsd:string ; rdfs:subClassOf apqc:9_1_Perform_planning_and_management_accounting_10728 ; . apqc:9_1_1_1_Develop_and_maintain_budget_policies_and_procedures_10771 rdf:type owl:Class ; rdfs:label "Develop and maintain budget policies and procedures"^^xsd:string ; apqc:hasPCFID "10771"^^xsd:string ; apqc:hasHierarchyID "9.1.1.1"^^xsd:string ; rdfs:subClassOf apqc:9_1_1_Perform_planning_budgeting_forecasting_10738 ; . apqc:9_1_1_2_Prepare_periodic_budgets_and_plans_10772 rdf:type owl:Class ; rdfs:label "Prepare periodic budgets and plans"^^xsd:string ; apqc:hasPCFID "10772"^^xsd:string ; apqc:hasHierarchyID "9.1.1.2"^^xsd:string ; rdfs:subClassOf apqc:9_1_1_Perform_planning_budgeting_forecasting_10738 ; . apqc:9_1_1_3_Operationalize_and_implement_plans_to_achieve_budget_20135 rdf:type owl:Class ; rdfs:label "Operationalize and implement plans to achieve budget"^^xsd:string ; apqc:hasPCFID "20135"^^xsd:string ; apqc:hasHierarchyID "9.1.1.3"^^xsd:string ; rdfs:subClassOf apqc:9_1_1_Perform_planning_budgeting_forecasting_10738 ; . apqc:9_1_1_4_Prepare_periodic_financial_forecasts_10773 rdf:type owl:Class ; rdfs:label "Prepare periodic financial forecasts"^^xsd:string ; apqc:hasPCFID "10773"^^xsd:string ; apqc:hasHierarchyID "9.1.1.4"^^xsd:string ; rdfs:subClassOf apqc:9_1_1_Perform_planning_budgeting_forecasting_10738 ; . apqc:9_1_1_5_Perform_variance_analysis_against_forecasts_and_budgets_20136 rdf:type owl:Class ; rdfs:label "Perform variance analysis against forecasts and budgets"^^xsd:string ; apqc:hasPCFID "20136"^^xsd:string ; apqc:hasHierarchyID "9.1.1.5"^^xsd:string ; rdfs:subClassOf apqc:9_1_1_Perform_planning_budgeting_forecasting_10738 ; . apqc:9_1_2_Perform_cost_accounting_and_control_10739 rdf:type owl:Class ; rdfs:label "Perform cost accounting and control"^^xsd:string ; apqc:hasPCFID "10739"^^xsd:string ; apqc:hasHierarchyID "9.1.2"^^xsd:string ; rdfs:subClassOf apqc:9_1_Perform_planning_and_management_accounting_10728 ; . apqc:9_1_2_1_Perform_inventory_accounting_10774 rdf:type owl:Class ; rdfs:label "Perform inventory accounting"^^xsd:string ; apqc:hasPCFID "10774"^^xsd:string ; apqc:hasHierarchyID "9.1.2.1"^^xsd:string ; rdfs:subClassOf apqc:9_1_2_Perform_cost_accounting_and_control_10739 ; . apqc:9_1_2_2_Perform_profit_center_accounting_14057 rdf:type owl:Class ; rdfs:label "Perform profit center accounting"^^xsd:string ; apqc:hasPCFID "14057"^^xsd:string ; apqc:hasHierarchyID "9.1.2.2"^^xsd:string ; rdfs:subClassOf apqc:9_1_2_Perform_cost_accounting_and_control_10739 ; . apqc:9_1_2_3_Perform_cost_of_sales_analysis_10775 rdf:type owl:Class ; rdfs:label "Perform cost of sales analysis"^^xsd:string ; apqc:hasPCFID "10775"^^xsd:string ; apqc:hasHierarchyID "9.1.2.3"^^xsd:string ; rdfs:subClassOf apqc:9_1_2_Perform_cost_accounting_and_control_10739 ; . apqc:9_1_2_4_Perform_product_costing_10776 rdf:type owl:Class ; rdfs:label "Perform product costing"^^xsd:string ; apqc:hasPCFID "10776"^^xsd:string ; apqc:hasHierarchyID "9.1.2.4"^^xsd:string ; rdfs:subClassOf apqc:9_1_2_Perform_cost_accounting_and_control_10739 ; . apqc:9_1_2_5_Perform_variance_analysis_10777 rdf:type owl:Class ; rdfs:label "Perform variance analysis"^^xsd:string ; apqc:hasPCFID "10777"^^xsd:string ; apqc:hasHierarchyID "9.1.2.5"^^xsd:string ; rdfs:subClassOf apqc:9_1_2_Perform_cost_accounting_and_control_10739 ; . apqc:9_1_2_6_Report_on_profitability_11175 rdf:type owl:Class ; rdfs:label "Report on profitability"^^xsd:string ; apqc:hasPCFID "11175"^^xsd:string ; apqc:hasHierarchyID "9.1.2.6"^^xsd:string ; rdfs:subClassOf apqc:9_1_2_Perform_cost_accounting_and_control_10739 ; . apqc:9_1_3_Perform_cost_management_10740 rdf:type owl:Class ; rdfs:label "Perform cost management"^^xsd:string ; apqc:hasPCFID "10740"^^xsd:string ; apqc:hasHierarchyID "9.1.3"^^xsd:string ; rdfs:subClassOf apqc:9_1_Perform_planning_and_management_accounting_10728 ; . apqc:9_1_3_1_Determine_key_cost_drivers_10778 rdf:type owl:Class ; rdfs:label "Determine key cost drivers"^^xsd:string ; apqc:hasPCFID "10778"^^xsd:string ; apqc:hasHierarchyID "9.1.3.1"^^xsd:string ; rdfs:subClassOf apqc:9_1_3_Perform_cost_management_10740 ; . apqc:9_1_3_2_Measure_cost_drivers_10779 rdf:type owl:Class ; rdfs:label "Measure cost drivers"^^xsd:string ; apqc:hasPCFID "10779"^^xsd:string ; apqc:hasHierarchyID "9.1.3.2"^^xsd:string ; rdfs:subClassOf apqc:9_1_3_Perform_cost_management_10740 ; . apqc:9_1_3_3_Determine_critical_activities_10780 rdf:type owl:Class ; rdfs:label "Determine critical activities"^^xsd:string ; apqc:hasPCFID "10780"^^xsd:string ; apqc:hasHierarchyID "9.1.3.3"^^xsd:string ; rdfs:subClassOf apqc:9_1_3_Perform_cost_management_10740 ; . apqc:9_1_3_4_Manage_asset_resource_deployment_and_utilization_10781 rdf:type owl:Class ; rdfs:label "Manage asset resource deployment and utilization"^^xsd:string ; apqc:hasPCFID "10781"^^xsd:string ; apqc:hasHierarchyID "9.1.3.4"^^xsd:string ; rdfs:subClassOf apqc:9_1_3_Perform_cost_management_10740 ; . apqc:9_1_4_Evaluate_and_manage_financial_performance_10741 rdf:type owl:Class ; rdfs:label "Evaluate and manage financial performance"^^xsd:string ; apqc:hasPCFID "10741"^^xsd:string ; apqc:hasHierarchyID "9.1.4"^^xsd:string ; rdfs:subClassOf apqc:9_1_Perform_planning_and_management_accounting_10728 ; . apqc:9_1_4_1_Assess_customer_and_product_profitability_10782 rdf:type owl:Class ; rdfs:label "Assess customer and product profitability"^^xsd:string ; apqc:hasPCFID "10782"^^xsd:string ; apqc:hasHierarchyID "9.1.4.1"^^xsd:string ; rdfs:subClassOf apqc:9_1_4_Evaluate_and_manage_financial_performance_10741 ; . apqc:9_1_4_2_Evaluate_new_products_10783 rdf:type owl:Class ; rdfs:label "Evaluate new products"^^xsd:string ; apqc:hasPCFID "10783"^^xsd:string ; apqc:hasHierarchyID "9.1.4.2"^^xsd:string ; rdfs:subClassOf apqc:9_1_4_Evaluate_and_manage_financial_performance_10741 ; . apqc:9_1_4_3_Perform_life_cycle_costing_10784 rdf:type owl:Class ; rdfs:label "Perform life cycle costing"^^xsd:string ; apqc:hasPCFID "10784"^^xsd:string ; apqc:hasHierarchyID "9.1.4.3"^^xsd:string ; rdfs:subClassOf apqc:9_1_4_Evaluate_and_manage_financial_performance_10741 ; . apqc:9_1_4_4_Optimize_customer_and_product_mix_10785 rdf:type owl:Class ; rdfs:label "Optimize customer and product mix"^^xsd:string ; apqc:hasPCFID "10785"^^xsd:string ; apqc:hasHierarchyID "9.1.4.4"^^xsd:string ; rdfs:subClassOf apqc:9_1_4_Evaluate_and_manage_financial_performance_10741 ; . apqc:9_1_4_5_Track_performance_of_new-customer_and_product_strategies_10786 rdf:type owl:Class ; rdfs:label "Track performance of new-customer and product strategies"^^xsd:string ; apqc:hasPCFID "10786"^^xsd:string ; apqc:hasHierarchyID "9.1.4.5"^^xsd:string ; rdfs:subClassOf apqc:9_1_4_Evaluate_and_manage_financial_performance_10741 ; . apqc:9_1_4_6_Prepare_activity-based_performance_measures_10787 rdf:type owl:Class ; rdfs:label "Prepare activity-based performance measures"^^xsd:string ; apqc:hasPCFID "10787"^^xsd:string ; apqc:hasHierarchyID "9.1.4.6"^^xsd:string ; rdfs:subClassOf apqc:9_1_4_Evaluate_and_manage_financial_performance_10741 ; . apqc:9_1_4_7_Manage_continuous_cost_improvement_10788 rdf:type owl:Class ; rdfs:label "Manage continuous cost improvement"^^xsd:string ; apqc:hasPCFID "10788"^^xsd:string ; apqc:hasHierarchyID "9.1.4.7"^^xsd:string ; rdfs:subClassOf apqc:9_1_4_Evaluate_and_manage_financial_performance_10741 ; . apqc:9_2_Perform_revenue_accounting_10729 rdf:type owl:Class ; rdfs:label "Perform revenue accounting"^^xsd:string ; apqc:hasPCFID "10729"^^xsd:string ; apqc:hasHierarchyID "9.2"^^xsd:string ; rdfs:subClassOf apqc:9_0_Manage_Financial_Resources_17058 ; . apqc:9_2_1_Process_customer_credit_10742 rdf:type owl:Class ; rdfs:label "Process customer credit"^^xsd:string ; apqc:hasPCFID "10742"^^xsd:string ; apqc:hasHierarchyID "9.2.1"^^xsd:string ; rdfs:subClassOf apqc:9_2_Perform_revenue_accounting_10729 ; . apqc:9_2_1_1_Establish_credit_policies_10789 rdf:type owl:Class ; rdfs:label "Establish credit policies"^^xsd:string ; apqc:hasPCFID "10789"^^xsd:string ; apqc:hasHierarchyID "9.2.1.1"^^xsd:string ; rdfs:subClassOf apqc:9_2_1_Process_customer_credit_10742 ; . apqc:9_2_1_2_Analyze_Approve_new_account_applications_10790 rdf:type owl:Class ; rdfs:label "Analyze/Approve new account applications"^^xsd:string ; apqc:hasPCFID "10790"^^xsd:string ; apqc:hasHierarchyID "9.2.1.2"^^xsd:string ; rdfs:subClassOf apqc:9_2_1_Process_customer_credit_10742 ; . apqc:9_2_1_3_Analyze_credit_scoring_history_14187 rdf:type owl:Class ; rdfs:label "Analyze credit scoring history"^^xsd:string ; apqc:hasPCFID "14187"^^xsd:string ; apqc:hasHierarchyID "9.2.1.3"^^xsd:string ; rdfs:subClassOf apqc:9_2_1_Process_customer_credit_10742 ; . apqc:9_2_1_4_Forecast_credit_scoring_requirement_14188 rdf:type owl:Class ; rdfs:label "Forecast credit scoring requirement"^^xsd:string ; apqc:hasPCFID "14188"^^xsd:string ; apqc:hasHierarchyID "9.2.1.4"^^xsd:string ; rdfs:subClassOf apqc:9_2_1_Process_customer_credit_10742 ; . apqc:9_2_1_5_Review_existing_accounts_10791 rdf:type owl:Class ; rdfs:label "Review existing accounts"^^xsd:string ; apqc:hasPCFID "10791"^^xsd:string ; apqc:hasHierarchyID "9.2.1.5"^^xsd:string ; rdfs:subClassOf apqc:9_2_1_Process_customer_credit_10742 ; . apqc:9_2_1_6_Produce_credit_collection_reports_10792 rdf:type owl:Class ; rdfs:label "Produce credit/collection reports"^^xsd:string ; apqc:hasPCFID "10792"^^xsd:string ; apqc:hasHierarchyID "9.2.1.6"^^xsd:string ; rdfs:subClassOf apqc:9_2_1_Process_customer_credit_10742 ; . apqc:9_2_1_7_Reinstate_or_suspend_accounts_based_on_credit_policies_10793 rdf:type owl:Class ; rdfs:label "Reinstate or suspend accounts based on credit policies"^^xsd:string ; apqc:hasPCFID "10793"^^xsd:string ; apqc:hasHierarchyID "9.2.1.7"^^xsd:string ; rdfs:subClassOf apqc:9_2_1_Process_customer_credit_10742 ; . apqc:9_2_2_Invoice_customer_10743 rdf:type owl:Class ; rdfs:label "Invoice customer"^^xsd:string ; apqc:hasPCFID "10743"^^xsd:string ; apqc:hasHierarchyID "9.2.2"^^xsd:string ; rdfs:subClassOf apqc:9_2_Perform_revenue_accounting_10729 ; . apqc:9_2_2_1_Maintain_customer_product_master_files_10794 rdf:type owl:Class ; rdfs:label "Maintain customer/product master files"^^xsd:string ; apqc:hasPCFID "10794"^^xsd:string ; apqc:hasHierarchyID "9.2.2.1"^^xsd:string ; rdfs:subClassOf apqc:9_2_2_Invoice_customer_10743 ; . apqc:9_2_2_2_Generate_customer_billing_data_10795 rdf:type owl:Class ; rdfs:label "Generate customer billing data"^^xsd:string ; apqc:hasPCFID "10795"^^xsd:string ; apqc:hasHierarchyID "9.2.2.2"^^xsd:string ; rdfs:subClassOf apqc:9_2_2_Invoice_customer_10743 ; . apqc:9_2_2_3_Transmit_billing_data_to_customers_10796 rdf:type owl:Class ; rdfs:label "Transmit billing data to customers"^^xsd:string ; apqc:hasPCFID "10796"^^xsd:string ; apqc:hasHierarchyID "9.2.2.3"^^xsd:string ; rdfs:subClassOf apqc:9_2_2_Invoice_customer_10743 ; . apqc:9_2_2_4_Post_receivable_entries_10797 rdf:type owl:Class ; rdfs:label "Post receivable entries"^^xsd:string ; apqc:hasPCFID "10797"^^xsd:string ; apqc:hasHierarchyID "9.2.2.4"^^xsd:string ; rdfs:subClassOf apqc:9_2_2_Invoice_customer_10743 ; . apqc:9_2_2_5_Resolve_customer_billing_inquiries_10798 rdf:type owl:Class ; rdfs:label "Resolve customer billing inquiries"^^xsd:string ; apqc:hasPCFID "10798"^^xsd:string ; apqc:hasHierarchyID "9.2.2.5"^^xsd:string ; rdfs:subClassOf apqc:9_2_2_Invoice_customer_10743 ; . apqc:9_2_3_Process_accounts_receivable__AR__10744 rdf:type owl:Class ; rdfs:label "Process accounts receivable (AR)"^^xsd:string ; apqc:hasPCFID "10744"^^xsd:string ; apqc:hasHierarchyID "9.2.3"^^xsd:string ; rdfs:subClassOf apqc:9_2_Perform_revenue_accounting_10729 ; . apqc:9_2_3_1_Establish_AR_policies_10799 rdf:type owl:Class ; rdfs:label "Establish AR policies"^^xsd:string ; apqc:hasPCFID "10799"^^xsd:string ; apqc:hasHierarchyID "9.2.3.1"^^xsd:string ; rdfs:subClassOf apqc:9_2_3_Process_accounts_receivable__AR__10744 ; . apqc:9_2_3_2_Receive_Deposit_customer_payments_10800 rdf:type owl:Class ; rdfs:label "Receive/Deposit customer payments"^^xsd:string ; apqc:hasPCFID "10800"^^xsd:string ; apqc:hasHierarchyID "9.2.3.2"^^xsd:string ; rdfs:subClassOf apqc:9_2_3_Process_accounts_receivable__AR__10744 ; . apqc:9_2_3_3_Apply_cash_remittances_10801 rdf:type owl:Class ; rdfs:label "Apply cash remittances"^^xsd:string ; apqc:hasPCFID "10801"^^xsd:string ; apqc:hasHierarchyID "9.2.3.3"^^xsd:string ; rdfs:subClassOf apqc:9_2_3_Process_accounts_receivable__AR__10744 ; . apqc:9_2_3_4_Prepare_AR_reports_10802 rdf:type owl:Class ; rdfs:label "Prepare AR reports"^^xsd:string ; apqc:hasPCFID "10802"^^xsd:string ; apqc:hasHierarchyID "9.2.3.4"^^xsd:string ; rdfs:subClassOf apqc:9_2_3_Process_accounts_receivable__AR__10744 ; . apqc:9_2_3_5_Post_AR_activity_to_the_general_ledger_10803 rdf:type owl:Class ; rdfs:label "Post AR activity to the general ledger"^^xsd:string ; apqc:hasPCFID "10803"^^xsd:string ; apqc:hasHierarchyID "9.2.3.5"^^xsd:string ; rdfs:subClassOf apqc:9_2_3_Process_accounts_receivable__AR__10744 ; . apqc:9_2_4_Manage_and_process_collections_10745 rdf:type owl:Class ; rdfs:label "Manage and process collections"^^xsd:string ; apqc:hasPCFID "10745"^^xsd:string ; apqc:hasHierarchyID "9.2.4"^^xsd:string ; rdfs:subClassOf apqc:9_2_Perform_revenue_accounting_10729 ; . apqc:9_2_4_1_Establish_policies_for_delinquent_accounts_10804 rdf:type owl:Class ; rdfs:label "Establish policies for delinquent accounts"^^xsd:string ; apqc:hasPCFID "10804"^^xsd:string ; apqc:hasHierarchyID "9.2.4.1"^^xsd:string ; rdfs:subClassOf apqc:9_2_4_Manage_and_process_collections_10745 ; . apqc:9_2_4_2_Analyze_delinquent_account_balances_10805 rdf:type owl:Class ; rdfs:label "Analyze delinquent account balances"^^xsd:string ; apqc:hasPCFID "10805"^^xsd:string ; apqc:hasHierarchyID "9.2.4.2"^^xsd:string ; rdfs:subClassOf apqc:9_2_4_Manage_and_process_collections_10745 ; . apqc:9_2_4_3_Correspond_Negotiate_with_delinquent_accounts_10806 rdf:type owl:Class ; rdfs:label "Correspond/Negotiate with delinquent accounts"^^xsd:string ; apqc:hasPCFID "10806"^^xsd:string ; apqc:hasHierarchyID "9.2.4.3"^^xsd:string ; rdfs:subClassOf apqc:9_2_4_Manage_and_process_collections_10745 ; . apqc:9_2_4_4_Discuss_account_resolution_with_internal_parties_10807 rdf:type owl:Class ; rdfs:label "Discuss account resolution with internal parties"^^xsd:string ; apqc:hasPCFID "10807"^^xsd:string ; apqc:hasHierarchyID "9.2.4.4"^^xsd:string ; rdfs:subClassOf apqc:9_2_4_Manage_and_process_collections_10745 ; . apqc:9_2_4_5_Process_adjustments_write_off_balances_10808 rdf:type owl:Class ; rdfs:label "Process adjustments/write off balances"^^xsd:string ; apqc:hasPCFID "10808"^^xsd:string ; apqc:hasHierarchyID "9.2.4.5"^^xsd:string ; rdfs:subClassOf apqc:9_2_4_Manage_and_process_collections_10745 ; . apqc:9_2_4_6_Perform_recovery_workout_14007 rdf:type owl:Class ; rdfs:label "Perform recovery workout"^^xsd:string ; apqc:hasPCFID "14007"^^xsd:string ; apqc:hasHierarchyID "9.2.4.6"^^xsd:string ; rdfs:subClassOf apqc:9_2_4_Manage_and_process_collections_10745 ; . apqc:9_2_4_7_Manage_default_accounts_14008 rdf:type owl:Class ; rdfs:label "Manage default accounts"^^xsd:string ; apqc:hasPCFID "14008"^^xsd:string ; apqc:hasHierarchyID "9.2.4.7"^^xsd:string ; rdfs:subClassOf apqc:9_2_4_Manage_and_process_collections_10745 ; . apqc:9_2_5_Manage_and_process_adjustments_deductions_10746 rdf:type owl:Class ; rdfs:label "Manage and process adjustments/deductions"^^xsd:string ; apqc:hasPCFID "10746"^^xsd:string ; apqc:hasHierarchyID "9.2.5"^^xsd:string ; rdfs:subClassOf apqc:9_2_Perform_revenue_accounting_10729 ; . apqc:9_2_5_1_Establish_policies_procedures_for_adjustments_10809 rdf:type owl:Class ; rdfs:label "Establish policies/procedures for adjustments"^^xsd:string ; apqc:hasPCFID "10809"^^xsd:string ; apqc:hasHierarchyID "9.2.5.1"^^xsd:string ; rdfs:subClassOf apqc:9_2_5_Manage_and_process_adjustments_deductions_10746 ; . apqc:9_2_5_2_Analyze_adjustments_10810 rdf:type owl:Class ; rdfs:label "Analyze adjustments"^^xsd:string ; apqc:hasPCFID "10810"^^xsd:string ; apqc:hasHierarchyID "9.2.5.2"^^xsd:string ; rdfs:subClassOf apqc:9_2_5_Manage_and_process_adjustments_deductions_10746 ; . apqc:9_2_5_3_Correspond_Negotiate_with_customer_10811 rdf:type owl:Class ; rdfs:label "Correspond/Negotiate with customer"^^xsd:string ; apqc:hasPCFID "10811"^^xsd:string ; apqc:hasHierarchyID "9.2.5.3"^^xsd:string ; rdfs:subClassOf apqc:9_2_5_Manage_and_process_adjustments_deductions_10746 ; . apqc:9_2_5_4_Discuss_resolution_with_internal_parties_10812 rdf:type owl:Class ; rdfs:label "Discuss resolution with internal parties"^^xsd:string ; apqc:hasPCFID "10812"^^xsd:string ; apqc:hasHierarchyID "9.2.5.4"^^xsd:string ; rdfs:subClassOf apqc:9_2_5_Manage_and_process_adjustments_deductions_10746 ; . apqc:9_2_5_5_Prepare_chargeback_invoices_10813 rdf:type owl:Class ; rdfs:label "Prepare chargeback invoices"^^xsd:string ; apqc:hasPCFID "10813"^^xsd:string ; apqc:hasHierarchyID "9.2.5.5"^^xsd:string ; rdfs:subClassOf apqc:9_2_5_Manage_and_process_adjustments_deductions_10746 ; . apqc:9_2_5_6_Process_related_entries_10814 rdf:type owl:Class ; rdfs:label "Process related entries"^^xsd:string ; apqc:hasPCFID "10814"^^xsd:string ; apqc:hasHierarchyID "9.2.5.6"^^xsd:string ; rdfs:subClassOf apqc:9_2_5_Manage_and_process_adjustments_deductions_10746 ; . apqc:9_3_Perform_general_accounting_and_reporting_10730 rdf:type owl:Class ; rdfs:label "Perform general accounting and reporting"^^xsd:string ; apqc:hasPCFID "10730"^^xsd:string ; apqc:hasHierarchyID "9.3"^^xsd:string ; rdfs:subClassOf apqc:9_0_Manage_Financial_Resources_17058 ; . apqc:9_3_1_Manage_policies_and_procedures_10747 rdf:type owl:Class ; rdfs:label "Manage policies and procedures"^^xsd:string ; apqc:hasPCFID "10747"^^xsd:string ; apqc:hasHierarchyID "9.3.1"^^xsd:string ; rdfs:subClassOf apqc:9_3_Perform_general_accounting_and_reporting_10730 ; . apqc:9_3_1_1_Negotiate_service-level_agreements_10815 rdf:type owl:Class ; rdfs:label "Negotiate service-level agreements"^^xsd:string ; apqc:hasPCFID "10815"^^xsd:string ; apqc:hasHierarchyID "9.3.1.1"^^xsd:string ; rdfs:subClassOf apqc:9_3_1_Manage_policies_and_procedures_10747 ; . apqc:9_3_1_2_Establish_accounting_policies_10816 rdf:type owl:Class ; rdfs:label "Establish accounting policies"^^xsd:string ; apqc:hasPCFID "10816"^^xsd:string ; apqc:hasHierarchyID "9.3.1.2"^^xsd:string ; rdfs:subClassOf apqc:9_3_1_Manage_policies_and_procedures_10747 ; . apqc:9_3_1_3_Set_and_enforce_approval_limits_10817 rdf:type owl:Class ; rdfs:label "Set and enforce approval limits"^^xsd:string ; apqc:hasPCFID "10817"^^xsd:string ; apqc:hasHierarchyID "9.3.1.3"^^xsd:string ; rdfs:subClassOf apqc:9_3_1_Manage_policies_and_procedures_10747 ; . apqc:9_3_1_4_Establish_common_financial_systems_10818 rdf:type owl:Class ; rdfs:label "Establish common financial systems"^^xsd:string ; apqc:hasPCFID "10818"^^xsd:string ; apqc:hasHierarchyID "9.3.1.4"^^xsd:string ; rdfs:subClassOf apqc:9_3_1_Manage_policies_and_procedures_10747 ; . apqc:9_3_2_Perform_general_accounting_10748 rdf:type owl:Class ; rdfs:label "Perform general accounting"^^xsd:string ; apqc:hasPCFID "10748"^^xsd:string ; apqc:hasHierarchyID "9.3.2"^^xsd:string ; rdfs:subClassOf apqc:9_3_Perform_general_accounting_and_reporting_10730 ; . apqc:9_3_2_1_Maintain_chart_of_accounts_10819 rdf:type owl:Class ; rdfs:label "Maintain chart of accounts"^^xsd:string ; apqc:hasPCFID "10819"^^xsd:string ; apqc:hasHierarchyID "9.3.2.1"^^xsd:string ; rdfs:subClassOf apqc:9_3_2_Perform_general_accounting_10748 ; . apqc:9_3_2_2_Process_journal_entries_10820 rdf:type owl:Class ; rdfs:label "Process journal entries"^^xsd:string ; apqc:hasPCFID "10820"^^xsd:string ; apqc:hasHierarchyID "9.3.2.2"^^xsd:string ; rdfs:subClassOf apqc:9_3_2_Perform_general_accounting_10748 ; . apqc:9_3_2_3_Process_allocations_10821 rdf:type owl:Class ; rdfs:label "Process allocations"^^xsd:string ; apqc:hasPCFID "10821"^^xsd:string ; apqc:hasHierarchyID "9.3.2.3"^^xsd:string ; rdfs:subClassOf apqc:9_3_2_Perform_general_accounting_10748 ; . apqc:9_3_2_4_Process_period_end_adjustments_10822 rdf:type owl:Class ; rdfs:label "Process period end adjustments"^^xsd:string ; apqc:hasPCFID "10822"^^xsd:string ; apqc:hasHierarchyID "9.3.2.4"^^xsd:string ; rdfs:subClassOf apqc:9_3_2_Perform_general_accounting_10748 ; . apqc:9_3_2_5_Post_and_reconcile_intercompany_transactions_10823 rdf:type owl:Class ; rdfs:label "Post and reconcile intercompany transactions"^^xsd:string ; apqc:hasPCFID "10823"^^xsd:string ; apqc:hasHierarchyID "9.3.2.5"^^xsd:string ; rdfs:subClassOf apqc:9_3_2_Perform_general_accounting_10748 ; . apqc:9_3_2_6_Reconcile_general_ledger_accounts_10824 rdf:type owl:Class ; rdfs:label "Reconcile general ledger accounts"^^xsd:string ; apqc:hasPCFID "10824"^^xsd:string ; apqc:hasHierarchyID "9.3.2.6"^^xsd:string ; rdfs:subClassOf apqc:9_3_2_Perform_general_accounting_10748 ; . apqc:9_3_2_7_Perform_consolidations_and_process_eliminations_10825 rdf:type owl:Class ; rdfs:label "Perform consolidations and process eliminations"^^xsd:string ; apqc:hasPCFID "10825"^^xsd:string ; apqc:hasHierarchyID "9.3.2.7"^^xsd:string ; rdfs:subClassOf apqc:9_3_2_Perform_general_accounting_10748 ; . apqc:9_3_2_8_Prepare_trial_balance_10826 rdf:type owl:Class ; rdfs:label "Prepare trial balance"^^xsd:string ; apqc:hasPCFID "10826"^^xsd:string ; apqc:hasHierarchyID "9.3.2.8"^^xsd:string ; rdfs:subClassOf apqc:9_3_2_Perform_general_accounting_10748 ; . apqc:9_3_2_9_Prepare_and_post_management_adjustments_10827 rdf:type owl:Class ; rdfs:label "Prepare and post management adjustments"^^xsd:string ; apqc:hasPCFID "10827"^^xsd:string ; apqc:hasHierarchyID "9.3.2.9"^^xsd:string ; rdfs:subClassOf apqc:9_3_2_Perform_general_accounting_10748 ; . apqc:9_3_3_Perform_fixed-asset_accounting_10749 rdf:type owl:Class ; rdfs:label "Perform fixed-asset accounting"^^xsd:string ; apqc:hasPCFID "10749"^^xsd:string ; apqc:hasHierarchyID "9.3.3"^^xsd:string ; rdfs:subClassOf apqc:9_3_Perform_general_accounting_and_reporting_10730 ; . apqc:9_3_3_1_Establish_fixed-asset_policies_and_procedures_10828 rdf:type owl:Class ; rdfs:label "Establish fixed-asset policies and procedures"^^xsd:string ; apqc:hasPCFID "10828"^^xsd:string ; apqc:hasHierarchyID "9.3.3.1"^^xsd:string ; rdfs:subClassOf apqc:9_3_3_Perform_fixed-asset_accounting_10749 ; . apqc:9_3_3_2_Maintain_fixed-asset_master_data_files_10829 rdf:type owl:Class ; rdfs:label "Maintain fixed-asset master data files"^^xsd:string ; apqc:hasPCFID "10829"^^xsd:string ; apqc:hasHierarchyID "9.3.3.2"^^xsd:string ; rdfs:subClassOf apqc:9_3_3_Perform_fixed-asset_accounting_10749 ; . apqc:9_3_3_3_Process_and_record_fixed-asset_additions_and_retires_10830 rdf:type owl:Class ; rdfs:label "Process and record fixed-asset additions and retires"^^xsd:string ; apqc:hasPCFID "10830"^^xsd:string ; apqc:hasHierarchyID "9.3.3.3"^^xsd:string ; rdfs:subClassOf apqc:9_3_3_Perform_fixed-asset_accounting_10749 ; . apqc:9_3_3_4_Process_and_record_fixed-asset_adjustments_enhancements_revaluations_and_transfers_10831 rdf:type owl:Class ; rdfs:label "Process and record fixed-asset adjustments, enhancements, revaluations, and transfers"^^xsd:string ; apqc:hasPCFID "10831"^^xsd:string ; apqc:hasHierarchyID "9.3.3.4"^^xsd:string ; rdfs:subClassOf apqc:9_3_3_Perform_fixed-asset_accounting_10749 ; . apqc:9_3_3_5_Process_and_record_fixed-asset_maintenance_and_repair_expenses_10832 rdf:type owl:Class ; rdfs:label "Process and record fixed-asset maintenance and repair expenses"^^xsd:string ; apqc:hasPCFID "10832"^^xsd:string ; apqc:hasHierarchyID "9.3.3.5"^^xsd:string ; rdfs:subClassOf apqc:9_3_3_Perform_fixed-asset_accounting_10749 ; . apqc:9_3_3_6_Calculate_and_record_depreciation_expense_10833 rdf:type owl:Class ; rdfs:label "Calculate and record depreciation expense"^^xsd:string ; apqc:hasPCFID "10833"^^xsd:string ; apqc:hasHierarchyID "9.3.3.6"^^xsd:string ; rdfs:subClassOf apqc:9_3_3_Perform_fixed-asset_accounting_10749 ; . apqc:9_3_3_7_Reconcile_fixed-asset_ledger_10834 rdf:type owl:Class ; rdfs:label "Reconcile fixed-asset ledger"^^xsd:string ; apqc:hasPCFID "10834"^^xsd:string ; apqc:hasHierarchyID "9.3.3.7"^^xsd:string ; rdfs:subClassOf apqc:9_3_3_Perform_fixed-asset_accounting_10749 ; . apqc:9_3_3_8_Track_fixed-assets_including_physical_inventory_10835 rdf:type owl:Class ; rdfs:label "Track fixed-assets including physical inventory"^^xsd:string ; apqc:hasPCFID "10835"^^xsd:string ; apqc:hasHierarchyID "9.3.3.8"^^xsd:string ; rdfs:subClassOf apqc:9_3_3_Perform_fixed-asset_accounting_10749 ; . apqc:9_3_3_9_Provide_fixed-asset_data_to_support_tax_statutory_and_regulatory_reporting_10836 rdf:type owl:Class ; rdfs:label "Provide fixed-asset data to support tax, statutory, and regulatory reporting"^^xsd:string ; apqc:hasPCFID "10836"^^xsd:string ; apqc:hasHierarchyID "9.3.3.9"^^xsd:string ; rdfs:subClassOf apqc:9_3_3_Perform_fixed-asset_accounting_10749 ; . apqc:9_3_4_Perform_financial_reporting_10750 rdf:type owl:Class ; rdfs:label "Perform financial reporting"^^xsd:string ; apqc:hasPCFID "10750"^^xsd:string ; apqc:hasHierarchyID "9.3.4"^^xsd:string ; rdfs:subClassOf apqc:9_3_Perform_general_accounting_and_reporting_10730 ; . apqc:9_3_4_1_Prepare_business_unit_financial_statements_10837 rdf:type owl:Class ; rdfs:label "Prepare business unit financial statements"^^xsd:string ; apqc:hasPCFID "10837"^^xsd:string ; apqc:hasHierarchyID "9.3.4.1"^^xsd:string ; rdfs:subClassOf apqc:9_3_4_Perform_financial_reporting_10750 ; . apqc:9_3_4_2_Prepare_consolidated_financial_statements_10838 rdf:type owl:Class ; rdfs:label "Prepare consolidated financial statements"^^xsd:string ; apqc:hasPCFID "10838"^^xsd:string ; apqc:hasHierarchyID "9.3.4.2"^^xsd:string ; rdfs:subClassOf apqc:9_3_4_Perform_financial_reporting_10750 ; . apqc:9_3_4_3_Perform_business_unit_reporting_review_management_reports_10839 rdf:type owl:Class ; rdfs:label "Perform business unit reporting/review management reports"^^xsd:string ; apqc:hasPCFID "10839"^^xsd:string ; apqc:hasHierarchyID "9.3.4.3"^^xsd:string ; rdfs:subClassOf apqc:9_3_4_Perform_financial_reporting_10750 ; . apqc:9_3_4_4_Perform_consolidated_reporting_review_of_cost_management_reports_10840 rdf:type owl:Class ; rdfs:label "Perform consolidated reporting/review of cost management reports"^^xsd:string ; apqc:hasPCFID "10840"^^xsd:string ; apqc:hasHierarchyID "9.3.4.4"^^xsd:string ; rdfs:subClassOf apqc:9_3_4_Perform_financial_reporting_10750 ; . apqc:9_3_4_5_Prepare_statements_for_board_review_10841 rdf:type owl:Class ; rdfs:label "Prepare statements for board review"^^xsd:string ; apqc:hasPCFID "10841"^^xsd:string ; apqc:hasHierarchyID "9.3.4.5"^^xsd:string ; rdfs:subClassOf apqc:9_3_4_Perform_financial_reporting_10750 ; . apqc:9_3_4_6_Produce_quarterly_annual_filings_and_shareholder_reports_10842 rdf:type owl:Class ; rdfs:label "Produce quarterly/annual filings and shareholder reports"^^xsd:string ; apqc:hasPCFID "10842"^^xsd:string ; apqc:hasHierarchyID "9.3.4.6"^^xsd:string ; rdfs:subClassOf apqc:9_3_4_Perform_financial_reporting_10750 ; . apqc:9_3_4_7_Produce_regulatory_reports_10843 rdf:type owl:Class ; rdfs:label "Produce regulatory reports"^^xsd:string ; apqc:hasPCFID "10843"^^xsd:string ; apqc:hasHierarchyID "9.3.4.7"^^xsd:string ; rdfs:subClassOf apqc:9_3_4_Perform_financial_reporting_10750 ; . apqc:9_3_4_8_Perform_legal_and_management_consolidation_14074 rdf:type owl:Class ; rdfs:label "Perform legal and management consolidation"^^xsd:string ; apqc:hasPCFID "14074"^^xsd:string ; apqc:hasHierarchyID "9.3.4.8"^^xsd:string ; rdfs:subClassOf apqc:9_3_4_Perform_financial_reporting_10750 ; . apqc:9_4_Manage_fixed-asset_project_accounting_10731 rdf:type owl:Class ; rdfs:label "Manage fixed-asset project accounting"^^xsd:string ; apqc:hasPCFID "10731"^^xsd:string ; apqc:hasHierarchyID "9.4"^^xsd:string ; rdfs:subClassOf apqc:9_0_Manage_Financial_Resources_17058 ; . apqc:9_4_1_Perform_capital_planning_and_project_approval_10751 rdf:type owl:Class ; rdfs:label "Perform capital planning and project approval"^^xsd:string ; apqc:hasPCFID "10751"^^xsd:string ; apqc:hasHierarchyID "9.4.1"^^xsd:string ; rdfs:subClassOf apqc:9_4_Manage_fixed-asset_project_accounting_10731 ; . apqc:9_4_1_1_Develop_capital_investment_policies_and_procedures_10844 rdf:type owl:Class ; rdfs:label "Develop capital investment policies and procedures"^^xsd:string ; apqc:hasPCFID "10844"^^xsd:string ; apqc:hasHierarchyID "9.4.1.1"^^xsd:string ; rdfs:subClassOf apqc:9_4_1_Perform_capital_planning_and_project_approval_10751 ; . apqc:9_4_1_2_Develop_and_approve_capital_expenditure_plans_and_budgets_10845 rdf:type owl:Class ; rdfs:label "Develop and approve capital expenditure plans and budgets"^^xsd:string ; apqc:hasPCFID "10845"^^xsd:string ; apqc:hasHierarchyID "9.4.1.2"^^xsd:string ; rdfs:subClassOf apqc:9_4_1_Perform_capital_planning_and_project_approval_10751 ; . apqc:9_4_1_3_Review_and_approve_capital_projects_and_fixed-asset_acquisitions_10846 rdf:type owl:Class ; rdfs:label "Review and approve capital projects and fixed-asset acquisitions"^^xsd:string ; apqc:hasPCFID "10846"^^xsd:string ; apqc:hasHierarchyID "9.4.1.3"^^xsd:string ; rdfs:subClassOf apqc:9_4_1_Perform_capital_planning_and_project_approval_10751 ; . apqc:9_4_1_4_Conduct_financial_justification_for_project_approval_10847 rdf:type owl:Class ; rdfs:label "Conduct financial justification for project approval"^^xsd:string ; apqc:hasPCFID "10847"^^xsd:string ; apqc:hasHierarchyID "9.4.1.4"^^xsd:string ; rdfs:subClassOf apqc:9_4_1_Perform_capital_planning_and_project_approval_10751 ; . apqc:9_4_2_Perform_capital_project_accounting_10752 rdf:type owl:Class ; rdfs:label "Perform capital project accounting"^^xsd:string ; apqc:hasPCFID "10752"^^xsd:string ; apqc:hasHierarchyID "9.4.2"^^xsd:string ; rdfs:subClassOf apqc:9_4_Manage_fixed-asset_project_accounting_10731 ; . apqc:9_4_2_1_Create_project_account_codes_10848 rdf:type owl:Class ; rdfs:label "Create project account codes"^^xsd:string ; apqc:hasPCFID "10848"^^xsd:string ; apqc:hasHierarchyID "9.4.2.1"^^xsd:string ; rdfs:subClassOf apqc:9_4_2_Perform_capital_project_accounting_10752 ; . apqc:9_4_2_2_Record_project-related_transactions_10849 rdf:type owl:Class ; rdfs:label "Record project-related transactions"^^xsd:string ; apqc:hasPCFID "10849"^^xsd:string ; apqc:hasHierarchyID "9.4.2.2"^^xsd:string ; rdfs:subClassOf apqc:9_4_2_Perform_capital_project_accounting_10752 ; . apqc:9_4_2_3_Monitor_and_track_capital_projects_and_budget_spending_10850 rdf:type owl:Class ; rdfs:label "Monitor and track capital projects and budget spending"^^xsd:string ; apqc:hasPCFID "10850"^^xsd:string ; apqc:hasHierarchyID "9.4.2.3"^^xsd:string ; rdfs:subClassOf apqc:9_4_2_Perform_capital_project_accounting_10752 ; . apqc:9_4_2_4_Close_capitalize_projects_10851 rdf:type owl:Class ; rdfs:label "Close/capitalize projects"^^xsd:string ; apqc:hasPCFID "10851"^^xsd:string ; apqc:hasHierarchyID "9.4.2.4"^^xsd:string ; rdfs:subClassOf apqc:9_4_2_Perform_capital_project_accounting_10752 ; . apqc:9_4_2_5_Measure_financial_returns_on_completed_capital_projects_10852 rdf:type owl:Class ; rdfs:label "Measure financial returns on completed capital projects"^^xsd:string ; apqc:hasPCFID "10852"^^xsd:string ; apqc:hasHierarchyID "9.4.2.5"^^xsd:string ; rdfs:subClassOf apqc:9_4_2_Perform_capital_project_accounting_10752 ; . apqc:9_5_Process_payroll_10732 rdf:type owl:Class ; rdfs:label "Process payroll"^^xsd:string ; apqc:hasPCFID "10732"^^xsd:string ; apqc:hasHierarchyID "9.5"^^xsd:string ; rdfs:subClassOf apqc:9_0_Manage_Financial_Resources_17058 ; . apqc:9_5_1_Report_time_10753 rdf:type owl:Class ; rdfs:label "Report time"^^xsd:string ; apqc:hasPCFID "10753"^^xsd:string ; apqc:hasHierarchyID "9.5.1"^^xsd:string ; rdfs:subClassOf apqc:9_5_Process_payroll_10732 ; . apqc:9_5_1_1_Establish_policies_and_procedures_10853 rdf:type owl:Class ; rdfs:label "Establish policies and procedures"^^xsd:string ; apqc:hasPCFID "10853"^^xsd:string ; apqc:hasHierarchyID "9.5.1.1"^^xsd:string ; rdfs:subClassOf apqc:9_5_1_Report_time_10753 ; . apqc:9_5_1_2_Collect_and_record_employee_time_worked_10854 rdf:type owl:Class ; rdfs:label "Collect and record employee time worked"^^xsd:string ; apqc:hasPCFID "10854"^^xsd:string ; apqc:hasHierarchyID "9.5.1.2"^^xsd:string ; rdfs:subClassOf apqc:9_5_1_Report_time_10753 ; . apqc:9_5_1_3_Analyze_and_report_paid_and_unpaid_leave_10855 rdf:type owl:Class ; rdfs:label "Analyze and report paid and unpaid leave"^^xsd:string ; apqc:hasPCFID "10855"^^xsd:string ; apqc:hasHierarchyID "9.5.1.3"^^xsd:string ; rdfs:subClassOf apqc:9_5_1_Report_time_10753 ; . apqc:9_5_1_4_Monitor_regular_overtime_and_other_hours_10856 rdf:type owl:Class ; rdfs:label "Monitor regular, overtime, and other hours"^^xsd:string ; apqc:hasPCFID "10856"^^xsd:string ; apqc:hasHierarchyID "9.5.1.4"^^xsd:string ; rdfs:subClassOf apqc:9_5_1_Report_time_10753 ; . apqc:9_5_1_5_Analyze_and_report_employee_utilization_10857 rdf:type owl:Class ; rdfs:label "Analyze and report employee utilization"^^xsd:string ; apqc:hasPCFID "10857"^^xsd:string ; apqc:hasHierarchyID "9.5.1.5"^^xsd:string ; rdfs:subClassOf apqc:9_5_1_Report_time_10753 ; . apqc:9_5_2_Manage_pay_10754 rdf:type owl:Class ; rdfs:label "Manage pay"^^xsd:string ; apqc:hasPCFID "10754"^^xsd:string ; apqc:hasHierarchyID "9.5.2"^^xsd:string ; rdfs:subClassOf apqc:9_5_Process_payroll_10732 ; . apqc:9_5_2_1_Enter_employee_time_worked_into_payroll_system_10858 rdf:type owl:Class ; rdfs:label "Enter employee time worked into payroll system"^^xsd:string ; apqc:hasPCFID "10858"^^xsd:string ; apqc:hasHierarchyID "9.5.2.1"^^xsd:string ; rdfs:subClassOf apqc:9_5_2_Manage_pay_10754 ; . apqc:9_5_2_2_Maintain_and_administer_employee_earnings_information_10859 rdf:type owl:Class ; rdfs:label "Maintain and administer employee earnings information"^^xsd:string ; apqc:hasPCFID "10859"^^xsd:string ; apqc:hasHierarchyID "9.5.2.2"^^xsd:string ; rdfs:subClassOf apqc:9_5_2_Manage_pay_10754 ; . apqc:9_5_2_3_Maintain_and_administer_applicable_deductions_10860 rdf:type owl:Class ; rdfs:label "Maintain and administer applicable deductions"^^xsd:string ; apqc:hasPCFID "10860"^^xsd:string ; apqc:hasHierarchyID "9.5.2.3"^^xsd:string ; rdfs:subClassOf apqc:9_5_2_Manage_pay_10754 ; . apqc:9_5_2_4_Monitor_changes_in_tax_status_of_employees_10861 rdf:type owl:Class ; rdfs:label "Monitor changes in tax status of employees"^^xsd:string ; apqc:hasPCFID "10861"^^xsd:string ; apqc:hasHierarchyID "9.5.2.4"^^xsd:string ; rdfs:subClassOf apqc:9_5_2_Manage_pay_10754 ; . apqc:9_5_2_5_Process_and_distribute_payments_10862 rdf:type owl:Class ; rdfs:label "Process and distribute payments"^^xsd:string ; apqc:hasPCFID "10862"^^xsd:string ; apqc:hasHierarchyID "9.5.2.5"^^xsd:string ; rdfs:subClassOf apqc:9_5_2_Manage_pay_10754 ; . apqc:9_5_2_6_Process_and_distribute_manual_checks_10863 rdf:type owl:Class ; rdfs:label "Process and distribute manual checks"^^xsd:string ; apqc:hasPCFID "10863"^^xsd:string ; apqc:hasHierarchyID "9.5.2.6"^^xsd:string ; rdfs:subClassOf apqc:9_5_2_Manage_pay_10754 ; . apqc:9_5_2_7_Process_period-end_adjustments_10864 rdf:type owl:Class ; rdfs:label "Process period-end adjustments"^^xsd:string ; apqc:hasPCFID "10864"^^xsd:string ; apqc:hasHierarchyID "9.5.2.7"^^xsd:string ; rdfs:subClassOf apqc:9_5_2_Manage_pay_10754 ; . apqc:9_5_2_8_Respond_to_employee_payroll_inquiries_10865 rdf:type owl:Class ; rdfs:label "Respond to employee payroll inquiries"^^xsd:string ; apqc:hasPCFID "10865"^^xsd:string ; apqc:hasHierarchyID "9.5.2.8"^^xsd:string ; rdfs:subClassOf apqc:9_5_2_Manage_pay_10754 ; . apqc:9_5_3_Process_payroll_taxes_10755 rdf:type owl:Class ; rdfs:label "Process payroll taxes"^^xsd:string ; apqc:hasPCFID "10755"^^xsd:string ; apqc:hasHierarchyID "9.5.3"^^xsd:string ; rdfs:subClassOf apqc:9_5_Process_payroll_10732 ; . apqc:9_5_3_1_Develop_tax_plan_14075 rdf:type owl:Class ; rdfs:label "Develop tax plan"^^xsd:string ; apqc:hasPCFID "14075"^^xsd:string ; apqc:hasHierarchyID "9.5.3.1"^^xsd:string ; rdfs:subClassOf apqc:9_5_3_Process_payroll_taxes_10755 ; . apqc:9_5_3_2_Manage_tax_plan_14076 rdf:type owl:Class ; rdfs:label "Manage tax plan"^^xsd:string ; apqc:hasPCFID "14076"^^xsd:string ; apqc:hasHierarchyID "9.5.3.2"^^xsd:string ; rdfs:subClassOf apqc:9_5_3_Process_payroll_taxes_10755 ; . apqc:9_5_3_3_Calculate_and_pay_applicable_payroll_taxes_10866 rdf:type owl:Class ; rdfs:label "Calculate and pay applicable payroll taxes"^^xsd:string ; apqc:hasPCFID "10866"^^xsd:string ; apqc:hasHierarchyID "9.5.3.3"^^xsd:string ; rdfs:subClassOf apqc:9_5_3_Process_payroll_taxes_10755 ; . apqc:9_5_3_4_Produce_and_distribute_employee_annual_tax_statements_10867 rdf:type owl:Class ; rdfs:label "Produce and distribute employee annual tax statements"^^xsd:string ; apqc:hasPCFID "10867"^^xsd:string ; apqc:hasHierarchyID "9.5.3.4"^^xsd:string ; rdfs:subClassOf apqc:9_5_3_Process_payroll_taxes_10755 ; . apqc:9_5_3_5_File_regulatory_payroll_tax_forms_10868 rdf:type owl:Class ; rdfs:label "File regulatory payroll tax forms"^^xsd:string ; apqc:hasPCFID "10868"^^xsd:string ; apqc:hasHierarchyID "9.5.3.5"^^xsd:string ; rdfs:subClassOf apqc:9_5_3_Process_payroll_taxes_10755 ; . apqc:9_6_Process_accounts_payable_and_expense_reimbursements_10733 rdf:type owl:Class ; rdfs:label "Process accounts payable and expense reimbursements"^^xsd:string ; apqc:hasPCFID "10733"^^xsd:string ; apqc:hasHierarchyID "9.6"^^xsd:string ; rdfs:subClassOf apqc:9_0_Manage_Financial_Resources_17058 ; . apqc:9_6_1_Process_accounts_payable__AP__10756 rdf:type owl:Class ; rdfs:label "Process accounts payable (AP)"^^xsd:string ; apqc:hasPCFID "10756"^^xsd:string ; apqc:hasHierarchyID "9.6.1"^^xsd:string ; rdfs:subClassOf apqc:9_6_Process_accounts_payable_and_expense_reimbursements_10733 ; . apqc:9_6_1_1_Verify_AP_pay_file_with_purchase_order_vendor_master_file_10869 rdf:type owl:Class ; rdfs:label "Verify AP pay file with purchase order vendor master file"^^xsd:string ; apqc:hasPCFID "10869"^^xsd:string ; apqc:hasHierarchyID "9.6.1.1"^^xsd:string ; rdfs:subClassOf apqc:9_6_1_Process_accounts_payable__AP__10756 ; . apqc:9_6_1_2_Maintain_Manage_electronic_commerce_10870 rdf:type owl:Class ; rdfs:label "Maintain/Manage electronic commerce"^^xsd:string ; apqc:hasPCFID "10870"^^xsd:string ; apqc:hasHierarchyID "9.6.1.2"^^xsd:string ; rdfs:subClassOf apqc:9_6_1_Process_accounts_payable__AP__10756 ; . apqc:9_6_1_3_Audit_invoices_and_key_data_in_AP_system_10871 rdf:type owl:Class ; rdfs:label "Audit invoices and key data in AP system"^^xsd:string ; apqc:hasPCFID "10871"^^xsd:string ; apqc:hasHierarchyID "9.6.1.3"^^xsd:string ; rdfs:subClassOf apqc:9_6_1_Process_accounts_payable__AP__10756 ; . apqc:9_6_1_4_Approve_payments_10872 rdf:type owl:Class ; rdfs:label "Approve payments"^^xsd:string ; apqc:hasPCFID "10872"^^xsd:string ; apqc:hasHierarchyID "9.6.1.4"^^xsd:string ; rdfs:subClassOf apqc:9_6_1_Process_accounts_payable__AP__10756 ; . apqc:9_6_1_5_Process_financial_accruals_and_reversals_10873 rdf:type owl:Class ; rdfs:label "Process financial accruals and reversals"^^xsd:string ; apqc:hasPCFID "10873"^^xsd:string ; apqc:hasHierarchyID "9.6.1.5"^^xsd:string ; rdfs:subClassOf apqc:9_6_1_Process_accounts_payable__AP__10756 ; . apqc:9_6_1_6_Process_taxes_10874 rdf:type owl:Class ; rdfs:label "Process taxes"^^xsd:string ; apqc:hasPCFID "10874"^^xsd:string ; apqc:hasHierarchyID "9.6.1.6"^^xsd:string ; rdfs:subClassOf apqc:9_6_1_Process_accounts_payable__AP__10756 ; . apqc:9_6_1_7_Research_Resolve_exceptions_10875 rdf:type owl:Class ; rdfs:label "Research/Resolve exceptions"^^xsd:string ; apqc:hasPCFID "10875"^^xsd:string ; apqc:hasHierarchyID "9.6.1.7"^^xsd:string ; rdfs:subClassOf apqc:9_6_1_Process_accounts_payable__AP__10756 ; . apqc:9_6_1_8_Process_payments_10876 rdf:type owl:Class ; rdfs:label "Process payments"^^xsd:string ; apqc:hasPCFID "10876"^^xsd:string ; apqc:hasHierarchyID "9.6.1.8"^^xsd:string ; rdfs:subClassOf apqc:9_6_1_Process_accounts_payable__AP__10756 ; . apqc:9_6_1_9_Respond_to_AP_inquiries_10877 rdf:type owl:Class ; rdfs:label "Respond to AP inquiries"^^xsd:string ; apqc:hasPCFID "10877"^^xsd:string ; apqc:hasHierarchyID "9.6.1.9"^^xsd:string ; rdfs:subClassOf apqc:9_6_1_Process_accounts_payable__AP__10756 ; . apqc:9_6_1_10_Retain_records_10878 rdf:type owl:Class ; rdfs:label "Retain records"^^xsd:string ; apqc:hasPCFID "10878"^^xsd:string ; apqc:hasHierarchyID "9.6.1.10"^^xsd:string ; rdfs:subClassOf apqc:9_6_1_Process_accounts_payable__AP__10756 ; . apqc:9_6_1_11_Adjust_accounting_records_10879 rdf:type owl:Class ; rdfs:label "Adjust accounting records"^^xsd:string ; apqc:hasPCFID "10879"^^xsd:string ; apqc:hasHierarchyID "9.6.1.11"^^xsd:string ; rdfs:subClassOf apqc:9_6_1_Process_accounts_payable__AP__10756 ; . apqc:9_6_2_Process_expense_reimbursements_10757 rdf:type owl:Class ; rdfs:label "Process expense reimbursements"^^xsd:string ; apqc:hasPCFID "10757"^^xsd:string ; apqc:hasHierarchyID "9.6.2"^^xsd:string ; rdfs:subClassOf apqc:9_6_Process_accounts_payable_and_expense_reimbursements_10733 ; . apqc:9_6_2_1_Establish_and_communicate_expense_reimbursement_policies_and_approval_limits_10880 rdf:type owl:Class ; rdfs:label "Establish and communicate expense reimbursement policies and approval limits"^^xsd:string ; apqc:hasPCFID "10880"^^xsd:string ; apqc:hasHierarchyID "9.6.2.1"^^xsd:string ; rdfs:subClassOf apqc:9_6_2_Process_expense_reimbursements_10757 ; . apqc:9_6_2_2_Capture_and_report_relevant_tax_data_10881 rdf:type owl:Class ; rdfs:label "Capture and report relevant tax data"^^xsd:string ; apqc:hasPCFID "10881"^^xsd:string ; apqc:hasHierarchyID "9.6.2.2"^^xsd:string ; rdfs:subClassOf apqc:9_6_2_Process_expense_reimbursements_10757 ; . apqc:9_6_2_3_Approve_reimbursements_and_advances_10882 rdf:type owl:Class ; rdfs:label "Approve reimbursements and advances"^^xsd:string ; apqc:hasPCFID "10882"^^xsd:string ; apqc:hasHierarchyID "9.6.2.3"^^xsd:string ; rdfs:subClassOf apqc:9_6_2_Process_expense_reimbursements_10757 ; . apqc:9_6_2_4_Process_reimbursements_and_advances_10883 rdf:type owl:Class ; rdfs:label "Process reimbursements and advances"^^xsd:string ; apqc:hasPCFID "10883"^^xsd:string ; apqc:hasHierarchyID "9.6.2.4"^^xsd:string ; rdfs:subClassOf apqc:9_6_2_Process_expense_reimbursements_10757 ; . apqc:9_6_2_5_Manage_personal_accounts_10884 rdf:type owl:Class ; rdfs:label "Manage personal accounts"^^xsd:string ; apqc:hasPCFID "10884"^^xsd:string ; apqc:hasHierarchyID "9.6.2.5"^^xsd:string ; rdfs:subClassOf apqc:9_6_2_Process_expense_reimbursements_10757 ; . apqc:9_7_Manage_treasury_operations_10734 rdf:type owl:Class ; rdfs:label "Manage treasury operations"^^xsd:string ; apqc:hasPCFID "10734"^^xsd:string ; apqc:hasHierarchyID "9.7"^^xsd:string ; rdfs:subClassOf apqc:9_0_Manage_Financial_Resources_17058 ; . apqc:9_7_1_Manage_treasury_policies_and_procedures_10758 rdf:type owl:Class ; rdfs:label "Manage treasury policies and procedures"^^xsd:string ; apqc:hasPCFID "10758"^^xsd:string ; apqc:hasHierarchyID "9.7.1"^^xsd:string ; rdfs:subClassOf apqc:9_7_Manage_treasury_operations_10734 ; . apqc:9_7_1_1_Establish_scope_and_governance_of_treasury_operations_10885 rdf:type owl:Class ; rdfs:label "Establish scope and governance of treasury operations"^^xsd:string ; apqc:hasPCFID "10885"^^xsd:string ; apqc:hasHierarchyID "9.7.1.1"^^xsd:string ; rdfs:subClassOf apqc:9_7_1_Manage_treasury_policies_and_procedures_10758 ; . apqc:9_7_1_2_Establish_and_publish_treasury_policies_10886 rdf:type owl:Class ; rdfs:label "Establish and publish treasury policies"^^xsd:string ; apqc:hasPCFID "10886"^^xsd:string ; apqc:hasHierarchyID "9.7.1.2"^^xsd:string ; rdfs:subClassOf apqc:9_7_1_Manage_treasury_policies_and_procedures_10758 ; . apqc:9_7_1_3_Develop_treasury_procedures_10887 rdf:type owl:Class ; rdfs:label "Develop treasury procedures"^^xsd:string ; apqc:hasPCFID "10887"^^xsd:string ; apqc:hasHierarchyID "9.7.1.3"^^xsd:string ; rdfs:subClassOf apqc:9_7_1_Manage_treasury_policies_and_procedures_10758 ; . apqc:9_7_1_4_Monitor_treasury_procedures_10888 rdf:type owl:Class ; rdfs:label "Monitor treasury procedures"^^xsd:string ; apqc:hasPCFID "10888"^^xsd:string ; apqc:hasHierarchyID "9.7.1.4"^^xsd:string ; rdfs:subClassOf apqc:9_7_1_Manage_treasury_policies_and_procedures_10758 ; . apqc:9_7_1_5_Audit_treasury_procedures_10889 rdf:type owl:Class ; rdfs:label "Audit treasury procedures"^^xsd:string ; apqc:hasPCFID "10889"^^xsd:string ; apqc:hasHierarchyID "9.7.1.5"^^xsd:string ; rdfs:subClassOf apqc:9_7_1_Manage_treasury_policies_and_procedures_10758 ; . apqc:9_7_1_6_Revise_treasury_procedures_10890 rdf:type owl:Class ; rdfs:label "Revise treasury procedures"^^xsd:string ; apqc:hasPCFID "10890"^^xsd:string ; apqc:hasHierarchyID "9.7.1.6"^^xsd:string ; rdfs:subClassOf apqc:9_7_1_Manage_treasury_policies_and_procedures_10758 ; . apqc:9_7_1_7_Develop_and_confirm_internal_controls_for_treasury_10891 rdf:type owl:Class ; rdfs:label "Develop and confirm internal controls for treasury"^^xsd:string ; apqc:hasPCFID "10891"^^xsd:string ; apqc:hasHierarchyID "9.7.1.7"^^xsd:string ; rdfs:subClassOf apqc:9_7_1_Manage_treasury_policies_and_procedures_10758 ; . apqc:9_7_1_8_Define_system_security_requirements_10892 rdf:type owl:Class ; rdfs:label "Define system security requirements"^^xsd:string ; apqc:hasPCFID "10892"^^xsd:string ; apqc:hasHierarchyID "9.7.1.8"^^xsd:string ; rdfs:subClassOf apqc:9_7_1_Manage_treasury_policies_and_procedures_10758 ; . apqc:9_7_2_Manage_cash_10759 rdf:type owl:Class ; rdfs:label "Manage cash"^^xsd:string ; apqc:hasPCFID "10759"^^xsd:string ; apqc:hasHierarchyID "9.7.2"^^xsd:string ; rdfs:subClassOf apqc:9_7_Manage_treasury_operations_10734 ; . apqc:9_7_2_1_Manage_and_reconcile_cash_positions_10893 rdf:type owl:Class ; rdfs:label "Manage and reconcile cash positions"^^xsd:string ; apqc:hasPCFID "10893"^^xsd:string ; apqc:hasHierarchyID "9.7.2.1"^^xsd:string ; rdfs:subClassOf apqc:9_7_2_Manage_cash_10759 ; . apqc:9_7_2_2_Manage_cash_equivalents_10894 rdf:type owl:Class ; rdfs:label "Manage cash equivalents"^^xsd:string ; apqc:hasPCFID "10894"^^xsd:string ; apqc:hasHierarchyID "9.7.2.2"^^xsd:string ; rdfs:subClassOf apqc:9_7_2_Manage_cash_10759 ; . apqc:9_7_2_3_Process_and_oversee_electronic_fund_transfers__EFTs__10895 rdf:type owl:Class ; rdfs:label "Process and oversee electronic fund transfers (EFTs)"^^xsd:string ; apqc:hasPCFID "10895"^^xsd:string ; apqc:hasHierarchyID "9.7.2.3"^^xsd:string ; rdfs:subClassOf apqc:9_7_2_Manage_cash_10759 ; . apqc:9_7_2_4_Develop_cash_flow_forecasts_10896 rdf:type owl:Class ; rdfs:label "Develop cash flow forecasts"^^xsd:string ; apqc:hasPCFID "10896"^^xsd:string ; apqc:hasHierarchyID "9.7.2.4"^^xsd:string ; rdfs:subClassOf apqc:9_7_2_Manage_cash_10759 ; . apqc:9_7_2_5_Manage_cash_flows_10897 rdf:type owl:Class ; rdfs:label "Manage cash flows"^^xsd:string ; apqc:hasPCFID "10897"^^xsd:string ; apqc:hasHierarchyID "9.7.2.5"^^xsd:string ; rdfs:subClassOf apqc:9_7_2_Manage_cash_10759 ; . apqc:9_7_2_6_Produce_cash_management_accounting_transactions_and_reports_10898 rdf:type owl:Class ; rdfs:label "Produce cash management accounting transactions and reports"^^xsd:string ; apqc:hasPCFID "10898"^^xsd:string ; apqc:hasHierarchyID "9.7.2.6"^^xsd:string ; rdfs:subClassOf apqc:9_7_2_Manage_cash_10759 ; . apqc:9_7_2_7_Manage_and_oversee_banking_relationships_10899 rdf:type owl:Class ; rdfs:label "Manage and oversee banking relationships"^^xsd:string ; apqc:hasPCFID "10899"^^xsd:string ; apqc:hasHierarchyID "9.7.2.7"^^xsd:string ; rdfs:subClassOf apqc:9_7_2_Manage_cash_10759 ; . apqc:9_7_2_8_Analyze_negotiate_resolve_and_confirm_bank_fees_10900 rdf:type owl:Class ; rdfs:label "Analyze, negotiate, resolve, and confirm bank fees"^^xsd:string ; apqc:hasPCFID "10900"^^xsd:string ; apqc:hasHierarchyID "9.7.2.8"^^xsd:string ; rdfs:subClassOf apqc:9_7_2_Manage_cash_10759 ; . apqc:9_7_3_Manage_in-house_bank_accounts_10760 rdf:type owl:Class ; rdfs:label "Manage in-house bank accounts"^^xsd:string ; apqc:hasPCFID "10760"^^xsd:string ; apqc:hasHierarchyID "9.7.3"^^xsd:string ; rdfs:subClassOf apqc:9_7_Manage_treasury_operations_10734 ; . apqc:9_7_3_1_Manage_in-house_bank_accounts_for_subsidiaries_10901 rdf:type owl:Class ; rdfs:label "Manage in-house bank accounts for subsidiaries"^^xsd:string ; apqc:hasPCFID "10901"^^xsd:string ; apqc:hasHierarchyID "9.7.3.1"^^xsd:string ; rdfs:subClassOf apqc:9_7_3_Manage_in-house_bank_accounts_10760 ; . apqc:9_7_3_2_Manage_and_facilitate_inter-company_borrowing_transactions_10902 rdf:type owl:Class ; rdfs:label "Manage and facilitate inter-company borrowing transactions"^^xsd:string ; apqc:hasPCFID "10902"^^xsd:string ; apqc:hasHierarchyID "9.7.3.2"^^xsd:string ; rdfs:subClassOf apqc:9_7_3_Manage_in-house_bank_accounts_10760 ; . apqc:9_7_3_3_Manage_centralized_outgoing_payments_on_behalf_of_subsidiaries_10903 rdf:type owl:Class ; rdfs:label "Manage centralized outgoing payments on behalf of subsidiaries"^^xsd:string ; apqc:hasPCFID "10903"^^xsd:string ; apqc:hasHierarchyID "9.7.3.3"^^xsd:string ; rdfs:subClassOf apqc:9_7_3_Manage_in-house_bank_accounts_10760 ; . apqc:9_7_3_4_Manage_central_incoming_payments_on_behalf_of_subsidiaries_10904 rdf:type owl:Class ; rdfs:label "Manage central incoming payments on behalf of subsidiaries"^^xsd:string ; apqc:hasPCFID "10904"^^xsd:string ; apqc:hasHierarchyID "9.7.3.4"^^xsd:string ; rdfs:subClassOf apqc:9_7_3_Manage_in-house_bank_accounts_10760 ; . apqc:9_7_3_5_Manage_internal_payments_and_netting_transactions_10905 rdf:type owl:Class ; rdfs:label "Manage internal payments and netting transactions"^^xsd:string ; apqc:hasPCFID "10905"^^xsd:string ; apqc:hasHierarchyID "9.7.3.5"^^xsd:string ; rdfs:subClassOf apqc:9_7_3_Manage_in-house_bank_accounts_10760 ; . apqc:9_7_3_6_Calculate_interest_and_fees_for_in-house_bank_accounts_10906 rdf:type owl:Class ; rdfs:label "Calculate interest and fees for in-house bank accounts"^^xsd:string ; apqc:hasPCFID "10906"^^xsd:string ; apqc:hasHierarchyID "9.7.3.6"^^xsd:string ; rdfs:subClassOf apqc:9_7_3_Manage_in-house_bank_accounts_10760 ; . apqc:9_7_3_7_Provide_account_statements_for_in-house_bank_accounts_10907 rdf:type owl:Class ; rdfs:label "Provide account statements for in-house bank accounts"^^xsd:string ; apqc:hasPCFID "10907"^^xsd:string ; apqc:hasHierarchyID "9.7.3.7"^^xsd:string ; rdfs:subClassOf apqc:9_7_3_Manage_in-house_bank_accounts_10760 ; . apqc:9_7_4_Manage_debt_and_investment_10761 rdf:type owl:Class ; rdfs:label "Manage debt and investment"^^xsd:string ; apqc:hasPCFID "10761"^^xsd:string ; apqc:hasHierarchyID "9.7.4"^^xsd:string ; rdfs:subClassOf apqc:9_7_Manage_treasury_operations_10734 ; . apqc:9_7_4_1_Establish_investment_policy_14079 rdf:type owl:Class ; rdfs:label "Establish investment policy"^^xsd:string ; apqc:hasPCFID "14079"^^xsd:string ; apqc:hasHierarchyID "9.7.4.1"^^xsd:string ; rdfs:subClassOf apqc:9_7_4_Manage_debt_and_investment_10761 ; . apqc:9_7_4_2_Manage_financial_intermediary_relationships_10908 rdf:type owl:Class ; rdfs:label "Manage financial intermediary relationships"^^xsd:string ; apqc:hasPCFID "10908"^^xsd:string ; apqc:hasHierarchyID "9.7.4.2"^^xsd:string ; rdfs:subClassOf apqc:9_7_4_Manage_debt_and_investment_10761 ; . apqc:9_7_4_3_Manage_liquidity_10909 rdf:type owl:Class ; rdfs:label "Manage liquidity"^^xsd:string ; apqc:hasPCFID "10909"^^xsd:string ; apqc:hasHierarchyID "9.7.4.3"^^xsd:string ; rdfs:subClassOf apqc:9_7_4_Manage_debt_and_investment_10761 ; . apqc:9_7_4_4_Manage_issuer_exposure_10910 rdf:type owl:Class ; rdfs:label "Manage issuer exposure"^^xsd:string ; apqc:hasPCFID "10910"^^xsd:string ; apqc:hasHierarchyID "9.7.4.4"^^xsd:string ; rdfs:subClassOf apqc:9_7_4_Manage_debt_and_investment_10761 ; . apqc:9_7_4_5_Process_and_oversee_debt_and_investment_transactions_10911 rdf:type owl:Class ; rdfs:label "Process and oversee debt and investment transactions"^^xsd:string ; apqc:hasPCFID "10911"^^xsd:string ; apqc:hasHierarchyID "9.7.4.5"^^xsd:string ; rdfs:subClassOf apqc:9_7_4_Manage_debt_and_investment_10761 ; . apqc:9_7_4_6_Process_and_oversee_foreign_currency_transactions_10912 rdf:type owl:Class ; rdfs:label "Process and oversee foreign currency transactions"^^xsd:string ; apqc:hasPCFID "10912"^^xsd:string ; apqc:hasHierarchyID "9.7.4.6"^^xsd:string ; rdfs:subClassOf apqc:9_7_4_Manage_debt_and_investment_10761 ; . apqc:9_7_4_7_Produce_debt_and_investment_accounting_transaction_reports_10913 rdf:type owl:Class ; rdfs:label "Produce debt and investment accounting transaction reports"^^xsd:string ; apqc:hasPCFID "10913"^^xsd:string ; apqc:hasHierarchyID "9.7.4.7"^^xsd:string ; rdfs:subClassOf apqc:9_7_4_Manage_debt_and_investment_10761 ; . apqc:9_7_4_8_Process_and_oversee_interest_rate_transactions_14210 rdf:type owl:Class ; rdfs:label "Process and oversee interest rate transactions"^^xsd:string ; apqc:hasPCFID "14210"^^xsd:string ; apqc:hasHierarchyID "9.7.4.8"^^xsd:string ; rdfs:subClassOf apqc:9_7_4_Manage_debt_and_investment_10761 ; . apqc:9_7_5_Monitor_and_execute_risk_and_hedging_transactions_11208 rdf:type owl:Class ; rdfs:label "Monitor and execute risk and hedging transactions"^^xsd:string ; apqc:hasPCFID "11208"^^xsd:string ; apqc:hasHierarchyID "9.7.5"^^xsd:string ; rdfs:subClassOf apqc:9_7_Manage_treasury_operations_10734 ; . apqc:9_7_5_1_Develop_risk_management_hedging_strategy_12974 rdf:type owl:Class ; rdfs:label "Develop risk management/hedging strategy"^^xsd:string ; apqc:hasPCFID "12974"^^xsd:string ; apqc:hasHierarchyID "9.7.5.1"^^xsd:string ; rdfs:subClassOf apqc:9_7_5_Monitor_and_execute_risk_and_hedging_transactions_11208 ; . apqc:9_7_5_2_Manage_interest_rate_risk_11209 rdf:type owl:Class ; rdfs:label "Manage interest rate risk"^^xsd:string ; apqc:hasPCFID "11209"^^xsd:string ; apqc:hasHierarchyID "9.7.5.2"^^xsd:string ; rdfs:subClassOf apqc:9_7_5_Monitor_and_execute_risk_and_hedging_transactions_11208 ; . apqc:9_7_5_2_1_Manage_interest_rate_market_data_19575 rdf:type owl:Class ; rdfs:label "Manage interest rate market data"^^xsd:string ; apqc:hasPCFID "19575"^^xsd:string ; apqc:hasHierarchyID "9.7.5.2.1"^^xsd:string ; rdfs:subClassOf apqc:9_7_5_2_Manage_interest_rate_risk_11209 ; . apqc:9_7_5_2_2_Determine_interest_rate_exposure_for_all_markets_19576 rdf:type owl:Class ; rdfs:label "Determine interest rate exposure for all markets"^^xsd:string ; apqc:hasPCFID "19576"^^xsd:string ; apqc:hasHierarchyID "9.7.5.2.2"^^xsd:string ; rdfs:subClassOf apqc:9_7_5_2_Manage_interest_rate_risk_11209 ; . apqc:9_7_5_2_3_Determine_interest_rate_hedge_requirements_in_accordance_with_risk_policy_19577 rdf:type owl:Class ; rdfs:label "Determine interest rate hedge requirements in accordance with risk policy"^^xsd:string ; apqc:hasPCFID "19577"^^xsd:string ; apqc:hasHierarchyID "9.7.5.2.3"^^xsd:string ; rdfs:subClassOf apqc:9_7_5_2_Manage_interest_rate_risk_11209 ; . apqc:9_7_5_2_4_Execute_interest_rate_trades_19578 rdf:type owl:Class ; rdfs:label "Execute interest rate trades"^^xsd:string ; apqc:hasPCFID "19578"^^xsd:string ; apqc:hasHierarchyID "9.7.5.2.4"^^xsd:string ; rdfs:subClassOf apqc:9_7_5_2_Manage_interest_rate_risk_11209 ; . apqc:9_7_5_3_Manage_foreign_exchange_risk_11210 rdf:type owl:Class ; rdfs:label "Manage foreign exchange risk"^^xsd:string ; apqc:hasPCFID "11210"^^xsd:string ; apqc:hasHierarchyID "9.7.5.3"^^xsd:string ; rdfs:subClassOf apqc:9_7_5_Monitor_and_execute_risk_and_hedging_transactions_11208 ; . apqc:9_7_5_3_1_Manage_foreign_exchange_market_data_19579 rdf:type owl:Class ; rdfs:label "Manage foreign exchange market data"^^xsd:string ; apqc:hasPCFID "19579"^^xsd:string ; apqc:hasHierarchyID "9.7.5.3.1"^^xsd:string ; rdfs:subClassOf apqc:9_7_5_3_Manage_foreign_exchange_risk_11210 ; . apqc:9_7_5_3_2_Determine_foreign_exchange_exposure_for_all_currencies_19580 rdf:type owl:Class ; rdfs:label "Determine foreign exchange exposure for all currencies"^^xsd:string ; apqc:hasPCFID "19580"^^xsd:string ; apqc:hasHierarchyID "9.7.5.3.2"^^xsd:string ; rdfs:subClassOf apqc:9_7_5_3_Manage_foreign_exchange_risk_11210 ; . apqc:9_7_5_3_3_Determine_foreign_exchange_hedge_requirements_in_accordance_with_risk_policy_19581 rdf:type owl:Class ; rdfs:label "Determine foreign exchange hedge requirements in accordance with risk policy"^^xsd:string ; apqc:hasPCFID "19581"^^xsd:string ; apqc:hasHierarchyID "9.7.5.3.3"^^xsd:string ; rdfs:subClassOf apqc:9_7_5_3_Manage_foreign_exchange_risk_11210 ; . apqc:9_7_5_3_4_Execute_foreign_exchange_trades_19582 rdf:type owl:Class ; rdfs:label "Execute foreign exchange trades"^^xsd:string ; apqc:hasPCFID "19582"^^xsd:string ; apqc:hasHierarchyID "9.7.5.3.4"^^xsd:string ; rdfs:subClassOf apqc:9_7_5_3_Manage_foreign_exchange_risk_11210 ; . apqc:9_7_5_3_5_Mange_foreign_exchange_balance_sheet_risk_19583 rdf:type owl:Class ; rdfs:label "Mange foreign exchange balance sheet risk"^^xsd:string ; apqc:hasPCFID "19583"^^xsd:string ; apqc:hasHierarchyID "9.7.5.3.5"^^xsd:string ; rdfs:subClassOf apqc:9_7_5_3_Manage_foreign_exchange_risk_11210 ; . apqc:9_7_5_4_Manage_exposure_risk_11211 rdf:type owl:Class ; rdfs:label "Manage exposure risk"^^xsd:string ; apqc:hasPCFID "11211"^^xsd:string ; apqc:hasHierarchyID "9.7.5.4"^^xsd:string ; rdfs:subClassOf apqc:9_7_5_Monitor_and_execute_risk_and_hedging_transactions_11208 ; . apqc:9_7_5_4_1_Determine_current_customer_exposures_and_limit_exceptions_19584 rdf:type owl:Class ; rdfs:label "Determine current customer exposures and limit exceptions"^^xsd:string ; apqc:hasPCFID "19584"^^xsd:string ; apqc:hasHierarchyID "9.7.5.4.1"^^xsd:string ; rdfs:subClassOf apqc:9_7_5_4_Manage_exposure_risk_11211 ; . apqc:9_7_5_4_2_Resolve_customer_exposure_limit_violations_19585 rdf:type owl:Class ; rdfs:label "Resolve customer exposure limit violations"^^xsd:string ; apqc:hasPCFID "19585"^^xsd:string ; apqc:hasHierarchyID "9.7.5.4.2"^^xsd:string ; rdfs:subClassOf apqc:9_7_5_4_Manage_exposure_risk_11211 ; . apqc:9_7_5_4_3_Manage_customer_collateral_19586 rdf:type owl:Class ; rdfs:label "Manage customer collateral"^^xsd:string ; apqc:hasPCFID "19586"^^xsd:string ; apqc:hasHierarchyID "9.7.5.4.3"^^xsd:string ; rdfs:subClassOf apqc:9_7_5_4_Manage_exposure_risk_11211 ; . apqc:9_7_5_4_4_Perform_annual_customer_credit_reviews_19587 rdf:type owl:Class ; rdfs:label "Perform annual customer credit reviews"^^xsd:string ; apqc:hasPCFID "19587"^^xsd:string ; apqc:hasHierarchyID "9.7.5.4.4"^^xsd:string ; rdfs:subClassOf apqc:9_7_5_4_Manage_exposure_risk_11211 ; . apqc:9_7_5_5_Execute_hedging_transactions_20137 rdf:type owl:Class ; rdfs:label "Execute hedging transactions"^^xsd:string ; apqc:hasPCFID "20137"^^xsd:string ; apqc:hasHierarchyID "9.7.5.5"^^xsd:string ; rdfs:subClassOf apqc:9_7_5_Monitor_and_execute_risk_and_hedging_transactions_11208 ; . apqc:9_7_5_5_1_Measure_physical_positions_19588 rdf:type owl:Class ; rdfs:label "Measure physical positions"^^xsd:string ; apqc:hasPCFID "19588"^^xsd:string ; apqc:hasHierarchyID "9.7.5.5.1"^^xsd:string ; rdfs:subClassOf apqc:9_7_5_5_Execute_hedging_transactions_20137 ; . apqc:9_7_5_5_2_Establish_hedges_19589 rdf:type owl:Class ; rdfs:label "Establish hedges"^^xsd:string ; apqc:hasPCFID "19589"^^xsd:string ; apqc:hasHierarchyID "9.7.5.5.2"^^xsd:string ; rdfs:subClassOf apqc:9_7_5_5_Execute_hedging_transactions_20137 ; . apqc:9_7_5_5_3_Unwind_hedges_19590 rdf:type owl:Class ; rdfs:label "Unwind hedges"^^xsd:string ; apqc:hasPCFID "19590"^^xsd:string ; apqc:hasHierarchyID "9.7.5.5.3"^^xsd:string ; rdfs:subClassOf apqc:9_7_5_5_Execute_hedging_transactions_20137 ; . apqc:9_7_5_5_4_Evaluate_and_refine_hedging_positions_11213 rdf:type owl:Class ; rdfs:label "Evaluate and refine hedging positions"^^xsd:string ; apqc:hasPCFID "11213"^^xsd:string ; apqc:hasHierarchyID "9.7.5.5.4"^^xsd:string ; rdfs:subClassOf apqc:9_7_5_5_Execute_hedging_transactions_20137 ; . apqc:9_7_5_5_5_Monitor_credit_11215 rdf:type owl:Class ; rdfs:label "Monitor credit"^^xsd:string ; apqc:hasPCFID "11215"^^xsd:string ; apqc:hasHierarchyID "9.7.5.5.5"^^xsd:string ; rdfs:subClassOf apqc:9_7_5_5_Execute_hedging_transactions_20137 ; . apqc:9_7_5_6_Produce_hedge_accounting_transactions_and_reports_11214 rdf:type owl:Class ; rdfs:label "Produce hedge accounting transactions and reports"^^xsd:string ; apqc:hasPCFID "11214"^^xsd:string ; apqc:hasHierarchyID "9.7.5.6"^^xsd:string ; rdfs:subClassOf apqc:9_7_5_Monitor_and_execute_risk_and_hedging_transactions_11208 ; . apqc:9_7_6_Manage_financial_fraud_dispute_cases_16958 rdf:type owl:Class ; rdfs:label "Manage financial fraud/dispute cases"^^xsd:string ; apqc:hasPCFID "16958"^^xsd:string ; apqc:hasHierarchyID "9.7.6"^^xsd:string ; rdfs:subClassOf apqc:9_7_Manage_treasury_operations_10734 ; . apqc:9_8_Manage_internal_controls_10735 rdf:type owl:Class ; rdfs:label "Manage internal controls"^^xsd:string ; apqc:hasPCFID "10735"^^xsd:string ; apqc:hasHierarchyID "9.8"^^xsd:string ; rdfs:subClassOf apqc:9_0_Manage_Financial_Resources_17058 ; . apqc:9_8_1_Establish_internal_controls_policies_and_procedures_10762 rdf:type owl:Class ; rdfs:label "Establish internal controls, policies, and procedures"^^xsd:string ; apqc:hasPCFID "10762"^^xsd:string ; apqc:hasHierarchyID "9.8.1"^^xsd:string ; rdfs:subClassOf apqc:9_8_Manage_internal_controls_10735 ; . apqc:9_8_1_1_Establish_board_of_directors_and_audit_committee_10914 rdf:type owl:Class ; rdfs:label "Establish board of directors and audit committee"^^xsd:string ; apqc:hasPCFID "10914"^^xsd:string ; apqc:hasHierarchyID "9.8.1.1"^^xsd:string ; rdfs:subClassOf apqc:9_8_1_Establish_internal_controls_policies_and_procedures_10762 ; . apqc:9_8_1_2_Define_and_communicate_code_of_ethics_10915 rdf:type owl:Class ; rdfs:label "Define and communicate code of ethics"^^xsd:string ; apqc:hasPCFID "10915"^^xsd:string ; apqc:hasHierarchyID "9.8.1.2"^^xsd:string ; rdfs:subClassOf apqc:9_8_1_Establish_internal_controls_policies_and_procedures_10762 ; . apqc:9_8_1_3_Assign_roles_and_responsibility_for_internal_controls_10916 rdf:type owl:Class ; rdfs:label "Assign roles and responsibility for internal controls"^^xsd:string ; apqc:hasPCFID "10916"^^xsd:string ; apqc:hasHierarchyID "9.8.1.3"^^xsd:string ; rdfs:subClassOf apqc:9_8_1_Establish_internal_controls_policies_and_procedures_10762 ; . apqc:9_8_1_4_Define_business_process_objectives_and_risks_11250 rdf:type owl:Class ; rdfs:label "Define business process objectives and risks"^^xsd:string ; apqc:hasPCFID "11250"^^xsd:string ; apqc:hasHierarchyID "9.8.1.4"^^xsd:string ; rdfs:subClassOf apqc:9_8_1_Establish_internal_controls_policies_and_procedures_10762 ; . apqc:9_8_1_5_Define_entity_unit_risk_tolerances_11251 rdf:type owl:Class ; rdfs:label "Define entity/unit risk tolerances"^^xsd:string ; apqc:hasPCFID "11251"^^xsd:string ; apqc:hasHierarchyID "9.8.1.5"^^xsd:string ; rdfs:subClassOf apqc:9_8_1_Establish_internal_controls_policies_and_procedures_10762 ; . apqc:9_8_2_Operate_controls_and_monitor_compliance_with_internal_controls_policies_and_procedures_10763 rdf:type owl:Class ; rdfs:label "Operate controls and monitor compliance with internal controls policies and procedures"^^xsd:string ; apqc:hasPCFID "10763"^^xsd:string ; apqc:hasHierarchyID "9.8.2"^^xsd:string ; rdfs:subClassOf apqc:9_8_Manage_internal_controls_10735 ; . apqc:9_8_2_1_Design_and_implement_control_activities_10917 rdf:type owl:Class ; rdfs:label "Design and implement control activities"^^xsd:string ; apqc:hasPCFID "10917"^^xsd:string ; apqc:hasHierarchyID "9.8.2.1"^^xsd:string ; rdfs:subClassOf apqc:9_8_2_Operate_controls_and_monitor_compliance_with_internal_controls_policies_and_procedures_10763 ; . apqc:9_8_2_2_Monitor_control_effectiveness_10918 rdf:type owl:Class ; rdfs:label "Monitor control effectiveness"^^xsd:string ; apqc:hasPCFID "10918"^^xsd:string ; apqc:hasHierarchyID "9.8.2.2"^^xsd:string ; rdfs:subClassOf apqc:9_8_2_Operate_controls_and_monitor_compliance_with_internal_controls_policies_and_procedures_10763 ; . apqc:9_8_2_3_Remediate_control_deficiencies_10919 rdf:type owl:Class ; rdfs:label "Remediate control deficiencies"^^xsd:string ; apqc:hasPCFID "10919"^^xsd:string ; apqc:hasHierarchyID "9.8.2.3"^^xsd:string ; rdfs:subClassOf apqc:9_8_2_Operate_controls_and_monitor_compliance_with_internal_controls_policies_and_procedures_10763 ; . apqc:9_8_2_4_Create_compliance_function_10920 rdf:type owl:Class ; rdfs:label "Create compliance function"^^xsd:string ; apqc:hasPCFID "10920"^^xsd:string ; apqc:hasHierarchyID "9.8.2.4"^^xsd:string ; rdfs:subClassOf apqc:9_8_2_Operate_controls_and_monitor_compliance_with_internal_controls_policies_and_procedures_10763 ; . apqc:9_8_2_5_Operate_compliance_function_10921 rdf:type owl:Class ; rdfs:label "Operate compliance function"^^xsd:string ; apqc:hasPCFID "10921"^^xsd:string ; apqc:hasHierarchyID "9.8.2.5"^^xsd:string ; rdfs:subClassOf apqc:9_8_2_Operate_controls_and_monitor_compliance_with_internal_controls_policies_and_procedures_10763 ; . apqc:9_8_2_6_Implement_and_maintain_controls-related_enabling_technologies_and_tools_10922 rdf:type owl:Class ; rdfs:label "Implement and maintain controls-related enabling technologies and tools"^^xsd:string ; apqc:hasPCFID "10922"^^xsd:string ; apqc:hasHierarchyID "9.8.2.6"^^xsd:string ; rdfs:subClassOf apqc:9_8_2_Operate_controls_and_monitor_compliance_with_internal_controls_policies_and_procedures_10763 ; . apqc:9_8_3_Report_on_internal_controls_compliance_10764 rdf:type owl:Class ; rdfs:label "Report on internal controls compliance"^^xsd:string ; apqc:hasPCFID "10764"^^xsd:string ; apqc:hasHierarchyID "9.8.3"^^xsd:string ; rdfs:subClassOf apqc:9_8_Manage_internal_controls_10735 ; . apqc:9_8_3_1_Report_to_external_auditors_10923 rdf:type owl:Class ; rdfs:label "Report to external auditors"^^xsd:string ; apqc:hasPCFID "10923"^^xsd:string ; apqc:hasHierarchyID "9.8.3.1"^^xsd:string ; rdfs:subClassOf apqc:9_8_3_Report_on_internal_controls_compliance_10764 ; . apqc:9_8_3_2_Report_to_regulators_share-_debt-holders_securities_exchanges_etc__10924 rdf:type owl:Class ; rdfs:label "Report to regulators, share-/debt-holders, securities exchanges, etc."^^xsd:string ; apqc:hasPCFID "10924"^^xsd:string ; apqc:hasHierarchyID "9.8.3.2"^^xsd:string ; rdfs:subClassOf apqc:9_8_3_Report_on_internal_controls_compliance_10764 ; . apqc:9_8_3_3_Report_to_third_parties_10925 rdf:type owl:Class ; rdfs:label "Report to third parties"^^xsd:string ; apqc:hasPCFID "10925"^^xsd:string ; apqc:hasHierarchyID "9.8.3.3"^^xsd:string ; rdfs:subClassOf apqc:9_8_3_Report_on_internal_controls_compliance_10764 ; . apqc:9_8_3_4_Report_to_internal_management_10926 rdf:type owl:Class ; rdfs:label "Report to internal management"^^xsd:string ; apqc:hasPCFID "10926"^^xsd:string ; apqc:hasHierarchyID "9.8.3.4"^^xsd:string ; rdfs:subClassOf apqc:9_8_3_Report_on_internal_controls_compliance_10764 ; . apqc:9_9_Manage_taxes_10736 rdf:type owl:Class ; rdfs:label "Manage taxes"^^xsd:string ; apqc:hasPCFID "10736"^^xsd:string ; apqc:hasHierarchyID "9.9"^^xsd:string ; rdfs:subClassOf apqc:9_0_Manage_Financial_Resources_17058 ; . apqc:9_9_1_Develop_tax_strategy_and_plan_10765 rdf:type owl:Class ; rdfs:label "Develop tax strategy and plan"^^xsd:string ; apqc:hasPCFID "10765"^^xsd:string ; apqc:hasHierarchyID "9.9.1"^^xsd:string ; rdfs:subClassOf apqc:9_9_Manage_taxes_10736 ; . apqc:9_9_1_1_Develop_foreign_national_state_and_local_tax_strategy_10927 rdf:type owl:Class ; rdfs:label "Develop foreign, national, state, and local tax strategy"^^xsd:string ; apqc:hasPCFID "10927"^^xsd:string ; apqc:hasHierarchyID "9.9.1.1"^^xsd:string ; rdfs:subClassOf apqc:9_9_1_Develop_tax_strategy_and_plan_10765 ; . apqc:9_9_1_2_Consolidate_and_optimize_total_tax_plan_10928 rdf:type owl:Class ; rdfs:label "Consolidate and optimize total tax plan"^^xsd:string ; apqc:hasPCFID "10928"^^xsd:string ; apqc:hasHierarchyID "9.9.1.2"^^xsd:string ; rdfs:subClassOf apqc:9_9_1_Develop_tax_strategy_and_plan_10765 ; . apqc:9_9_1_3_Maintain_tax_master_data_10929 rdf:type owl:Class ; rdfs:label "Maintain tax master data"^^xsd:string ; apqc:hasPCFID "10929"^^xsd:string ; apqc:hasHierarchyID "9.9.1.3"^^xsd:string ; rdfs:subClassOf apqc:9_9_1_Develop_tax_strategy_and_plan_10765 ; . apqc:9_9_2_Process_taxes_10766 rdf:type owl:Class ; rdfs:label "Process taxes"^^xsd:string ; apqc:hasPCFID "10766"^^xsd:string ; apqc:hasHierarchyID "9.9.2"^^xsd:string ; rdfs:subClassOf apqc:9_9_Manage_taxes_10736 ; . apqc:9_9_2_1_Perform_tax_planning_strategy_10930 rdf:type owl:Class ; rdfs:label "Perform tax planning/strategy"^^xsd:string ; apqc:hasPCFID "10930"^^xsd:string ; apqc:hasHierarchyID "9.9.2.1"^^xsd:string ; rdfs:subClassOf apqc:9_9_2_Process_taxes_10766 ; . apqc:9_9_2_2_Prepare_returns_10931 rdf:type owl:Class ; rdfs:label "Prepare returns"^^xsd:string ; apqc:hasPCFID "10931"^^xsd:string ; apqc:hasHierarchyID "9.9.2.2"^^xsd:string ; rdfs:subClassOf apqc:9_9_2_Process_taxes_10766 ; . apqc:9_9_2_3_Prepare_foreign_taxes_10932 rdf:type owl:Class ; rdfs:label "Prepare foreign taxes"^^xsd:string ; apqc:hasPCFID "10932"^^xsd:string ; apqc:hasHierarchyID "9.9.2.3"^^xsd:string ; rdfs:subClassOf apqc:9_9_2_Process_taxes_10766 ; . apqc:9_9_2_4_Calculate_deferred_taxes_10933 rdf:type owl:Class ; rdfs:label "Calculate deferred taxes"^^xsd:string ; apqc:hasPCFID "10933"^^xsd:string ; apqc:hasHierarchyID "9.9.2.4"^^xsd:string ; rdfs:subClassOf apqc:9_9_2_Process_taxes_10766 ; . apqc:9_9_2_5_Account_for_taxes_10934 rdf:type owl:Class ; rdfs:label "Account for taxes"^^xsd:string ; apqc:hasPCFID "10934"^^xsd:string ; apqc:hasHierarchyID "9.9.2.5"^^xsd:string ; rdfs:subClassOf apqc:9_9_2_Process_taxes_10766 ; . apqc:9_9_2_6_Monitor_tax_compliance_10935 rdf:type owl:Class ; rdfs:label "Monitor tax compliance"^^xsd:string ; apqc:hasPCFID "10935"^^xsd:string ; apqc:hasHierarchyID "9.9.2.6"^^xsd:string ; rdfs:subClassOf apqc:9_9_2_Process_taxes_10766 ; . apqc:9_9_2_7_Address_tax_inquiries_10936 rdf:type owl:Class ; rdfs:label "Address tax inquiries"^^xsd:string ; apqc:hasPCFID "10936"^^xsd:string ; apqc:hasHierarchyID "9.9.2.7"^^xsd:string ; rdfs:subClassOf apqc:9_9_2_Process_taxes_10766 ; . apqc:9_10_Manage_international_funds_consolidation_10737 rdf:type owl:Class ; rdfs:label "Manage international funds/consolidation"^^xsd:string ; apqc:hasPCFID "10737"^^xsd:string ; apqc:hasHierarchyID "9.10"^^xsd:string ; rdfs:subClassOf apqc:9_0_Manage_Financial_Resources_17058 ; . apqc:9_10_1_Monitor_international_rates_10767 rdf:type owl:Class ; rdfs:label "Monitor international rates"^^xsd:string ; apqc:hasPCFID "10767"^^xsd:string ; apqc:hasHierarchyID "9.10.1"^^xsd:string ; rdfs:subClassOf apqc:9_10_Manage_international_funds_consolidation_10737 ; . apqc:9_10_2_Manage_transactions_10768 rdf:type owl:Class ; rdfs:label "Manage transactions"^^xsd:string ; apqc:hasPCFID "10768"^^xsd:string ; apqc:hasHierarchyID "9.10.2"^^xsd:string ; rdfs:subClassOf apqc:9_10_Manage_international_funds_consolidation_10737 ; . apqc:9_10_3_Monitor_currency_exposure_hedge_currency_10769 rdf:type owl:Class ; rdfs:label "Monitor currency exposure/hedge currency"^^xsd:string ; apqc:hasPCFID "10769"^^xsd:string ; apqc:hasHierarchyID "9.10.3"^^xsd:string ; rdfs:subClassOf apqc:9_10_Manage_international_funds_consolidation_10737 ; . apqc:9_10_4_Report_results_10770 rdf:type owl:Class ; rdfs:label "Report results"^^xsd:string ; apqc:hasPCFID "10770"^^xsd:string ; apqc:hasHierarchyID "9.10.4"^^xsd:string ; rdfs:subClassOf apqc:9_10_Manage_international_funds_consolidation_10737 ; . apqc:9_11_Perform_global_trade_services_17059 rdf:type owl:Class ; rdfs:label "Perform global trade services"^^xsd:string ; apqc:hasPCFID "17059"^^xsd:string ; apqc:hasHierarchyID "9.11"^^xsd:string ; rdfs:subClassOf apqc:9_0_Manage_Financial_Resources_17058 ; . apqc:9_11_1_Screen_sanctioned_party_list_14090 rdf:type owl:Class ; rdfs:label "Screen sanctioned party list"^^xsd:string ; apqc:hasPCFID "14090"^^xsd:string ; apqc:hasHierarchyID "9.11.1"^^xsd:string ; rdfs:subClassOf apqc:9_11_Perform_global_trade_services_17059 ; . apqc:9_11_2_Control_exports_and_imports_14091 rdf:type owl:Class ; rdfs:label "Control exports and imports"^^xsd:string ; apqc:hasPCFID "14091"^^xsd:string ; apqc:hasHierarchyID "9.11.2"^^xsd:string ; rdfs:subClassOf apqc:9_11_Perform_global_trade_services_17059 ; . apqc:9_11_3_Classify_products_14092 rdf:type owl:Class ; rdfs:label "Classify products"^^xsd:string ; apqc:hasPCFID "14092"^^xsd:string ; apqc:hasHierarchyID "9.11.3"^^xsd:string ; rdfs:subClassOf apqc:9_11_Perform_global_trade_services_17059 ; . apqc:9_11_4_Perform_currency_conversion_19593 rdf:type owl:Class ; rdfs:label "Perform currency conversion"^^xsd:string ; apqc:hasPCFID "19593"^^xsd:string ; apqc:hasHierarchyID "9.11.4"^^xsd:string ; rdfs:subClassOf apqc:9_11_Perform_global_trade_services_17059 ; . apqc:9_11_5_Calculate_duty_14093 rdf:type owl:Class ; rdfs:label "Calculate duty"^^xsd:string ; apqc:hasPCFID "14093"^^xsd:string ; apqc:hasHierarchyID "9.11.5"^^xsd:string ; rdfs:subClassOf apqc:9_11_Perform_global_trade_services_17059 ; . apqc:9_11_6_Communicate_with_customs_14094 rdf:type owl:Class ; rdfs:label "Communicate with customs"^^xsd:string ; apqc:hasPCFID "14094"^^xsd:string ; apqc:hasHierarchyID "9.11.6"^^xsd:string ; rdfs:subClassOf apqc:9_11_Perform_global_trade_services_17059 ; . apqc:9_11_7_Document_trade_14095 rdf:type owl:Class ; rdfs:label "Document trade"^^xsd:string ; apqc:hasPCFID "14095"^^xsd:string ; apqc:hasHierarchyID "9.11.7"^^xsd:string ; rdfs:subClassOf apqc:9_11_Perform_global_trade_services_17059 ; . apqc:9_11_8_Process_trade_preferences_14096 rdf:type owl:Class ; rdfs:label "Process trade preferences"^^xsd:string ; apqc:hasPCFID "14096"^^xsd:string ; apqc:hasHierarchyID "9.11.8"^^xsd:string ; rdfs:subClassOf apqc:9_11_Perform_global_trade_services_17059 ; . apqc:9_11_9_Handle_restitution_14097 rdf:type owl:Class ; rdfs:label "Handle restitution"^^xsd:string ; apqc:hasPCFID "14097"^^xsd:string ; apqc:hasHierarchyID "9.11.9"^^xsd:string ; rdfs:subClassOf apqc:9_11_Perform_global_trade_services_17059 ; . apqc:9_11_10_Prepare_letter_of_credit_14098 rdf:type owl:Class ; rdfs:label "Prepare letter of credit"^^xsd:string ; apqc:hasPCFID "14098"^^xsd:string ; apqc:hasHierarchyID "9.11.10"^^xsd:string ; rdfs:subClassOf apqc:9_11_Perform_global_trade_services_17059 ; . apqc:10_0_Acquire_Construct_and_Manage_Assets_19207 rdf:type owl:Class ; rdfs:label "Acquire, Construct, and Manage Assets"^^xsd:string ; apqc:hasPCFID "19207"^^xsd:string ; apqc:hasHierarchyID "10.0"^^xsd:string ; rdfs:subClassOf apqc:AmericanProductivityAndQualityCenter; . apqc:10_1_Plan_and_acquire_assets_10937 rdf:type owl:Class ; rdfs:label "Plan and acquire assets"^^xsd:string ; apqc:hasPCFID "10937"^^xsd:string ; apqc:hasHierarchyID "10.1"^^xsd:string ; rdfs:subClassOf apqc:10_0_Acquire_Construct_and_Manage_Assets_19207 ; . apqc:10_1_1_Develop_property_strategy_and_long_term_vision_10941 rdf:type owl:Class ; rdfs:label "Develop property strategy and long term vision"^^xsd:string ; apqc:hasPCFID "10941"^^xsd:string ; apqc:hasHierarchyID "10.1.1"^^xsd:string ; rdfs:subClassOf apqc:10_1_Plan_and_acquire_assets_10937 ; . apqc:10_1_1_1_Confirm_alignment_of_property_requirements_with_business_strategy_10955 rdf:type owl:Class ; rdfs:label "Confirm alignment of property requirements with business strategy"^^xsd:string ; apqc:hasPCFID "10955"^^xsd:string ; apqc:hasHierarchyID "10.1.1.1"^^xsd:string ; rdfs:subClassOf apqc:10_1_1_Develop_property_strategy_and_long_term_vision_10941 ; . apqc:10_1_1_2_Assess_the_external_environment_10956 rdf:type owl:Class ; rdfs:label "Assess the external environment"^^xsd:string ; apqc:hasPCFID "10956"^^xsd:string ; apqc:hasHierarchyID "10.1.1.2"^^xsd:string ; rdfs:subClassOf apqc:10_1_1_Develop_property_strategy_and_long_term_vision_10941 ; . apqc:10_1_1_3_Determine_build_or_buy_decision_10957 rdf:type owl:Class ; rdfs:label "Determine build or buy decision"^^xsd:string ; apqc:hasPCFID "10957"^^xsd:string ; apqc:hasHierarchyID "10.1.1.3"^^xsd:string ; rdfs:subClassOf apqc:10_1_1_Develop_property_strategy_and_long_term_vision_10941 ; . apqc:10_1_2_Plan_facility_10943 rdf:type owl:Class ; rdfs:label "Plan facility"^^xsd:string ; apqc:hasPCFID "10943"^^xsd:string ; apqc:hasHierarchyID "10.1.2"^^xsd:string ; rdfs:subClassOf apqc:10_1_Plan_and_acquire_assets_10937 ; . apqc:10_1_2_1_Design_facility_10958 rdf:type owl:Class ; rdfs:label "Design facility"^^xsd:string ; apqc:hasPCFID "10958"^^xsd:string ; apqc:hasHierarchyID "10.1.2.1"^^xsd:string ; rdfs:subClassOf apqc:10_1_2_Plan_facility_10943 ; . apqc:10_1_2_2_Analyze_budget_10959 rdf:type owl:Class ; rdfs:label "Analyze budget"^^xsd:string ; apqc:hasPCFID "10959"^^xsd:string ; apqc:hasHierarchyID "10.1.2.2"^^xsd:string ; rdfs:subClassOf apqc:10_1_2_Plan_facility_10943 ; . apqc:10_1_2_3_Select_property_10960 rdf:type owl:Class ; rdfs:label "Select property"^^xsd:string ; apqc:hasPCFID "10960"^^xsd:string ; apqc:hasHierarchyID "10.1.2.3"^^xsd:string ; rdfs:subClassOf apqc:10_1_2_Plan_facility_10943 ; . apqc:10_1_2_4_Negotiate_terms_for_facility_10961 rdf:type owl:Class ; rdfs:label "Negotiate terms for facility"^^xsd:string ; apqc:hasPCFID "10961"^^xsd:string ; apqc:hasHierarchyID "10.1.2.4"^^xsd:string ; rdfs:subClassOf apqc:10_1_2_Plan_facility_10943 ; . apqc:10_1_2_5_Manage_construction_or_modification_to_building_10962 rdf:type owl:Class ; rdfs:label "Manage construction or modification to building"^^xsd:string ; apqc:hasPCFID "10962"^^xsd:string ; apqc:hasHierarchyID "10.1.2.5"^^xsd:string ; rdfs:subClassOf apqc:10_1_2_Plan_facility_10943 ; . apqc:10_1_3_Provide_workspace_and_facilities_10944 rdf:type owl:Class ; rdfs:label "Provide workspace and facilities"^^xsd:string ; apqc:hasPCFID "10944"^^xsd:string ; apqc:hasHierarchyID "10.1.3"^^xsd:string ; rdfs:subClassOf apqc:10_1_Plan_and_acquire_assets_10937 ; . apqc:10_1_3_1_Acquire_workspace_and_facilities_10963 rdf:type owl:Class ; rdfs:label "Acquire workspace and facilities"^^xsd:string ; apqc:hasPCFID "10963"^^xsd:string ; apqc:hasHierarchyID "10.1.3.1"^^xsd:string ; rdfs:subClassOf apqc:10_1_3_Provide_workspace_and_facilities_10944 ; . apqc:10_1_3_2_Change_fit_form_function_of_workspace_and_facilities_10964 rdf:type owl:Class ; rdfs:label "Change fit/form/function of workspace and facilities"^^xsd:string ; apqc:hasPCFID "10964"^^xsd:string ; apqc:hasHierarchyID "10.1.3.2"^^xsd:string ; rdfs:subClassOf apqc:10_1_3_Provide_workspace_and_facilities_10944 ; . apqc:10_1_4_Manage_facilities_operations_10949 rdf:type owl:Class ; rdfs:label "Manage facilities operations"^^xsd:string ; apqc:hasPCFID "10949"^^xsd:string ; apqc:hasHierarchyID "10.1.4"^^xsd:string ; rdfs:subClassOf apqc:10_1_Plan_and_acquire_assets_10937 ; . apqc:10_1_4_1_Relocate_people_10965 rdf:type owl:Class ; rdfs:label "Relocate people"^^xsd:string ; apqc:hasPCFID "10965"^^xsd:string ; apqc:hasHierarchyID "10.1.4.1"^^xsd:string ; rdfs:subClassOf apqc:10_1_4_Manage_facilities_operations_10949 ; . apqc:10_1_4_2_Relocate_material_and_tools_10966 rdf:type owl:Class ; rdfs:label "Relocate material and tools"^^xsd:string ; apqc:hasPCFID "10966"^^xsd:string ; apqc:hasHierarchyID "10.1.4.2"^^xsd:string ; rdfs:subClassOf apqc:10_1_4_Manage_facilities_operations_10949 ; . apqc:10_2_Design_and_construct_productive_assets_19208 rdf:type owl:Class ; rdfs:label "Design and construct productive assets"^^xsd:string ; apqc:hasPCFID "19208"^^xsd:string ; apqc:hasHierarchyID "10.2"^^xsd:string ; rdfs:subClassOf apqc:10_0_Acquire_Construct_and_Manage_Assets_19207 ; . apqc:10_2_1_Manage_capital_program_for_productive_assets_19209 rdf:type owl:Class ; rdfs:label "Manage capital program for productive assets"^^xsd:string ; apqc:hasPCFID "19209"^^xsd:string ; apqc:hasHierarchyID "10.2.1"^^xsd:string ; rdfs:subClassOf apqc:10_2_Design_and_construct_productive_assets_19208 ; . apqc:10_2_1_1_Define_capital_investment_plan_19210 rdf:type owl:Class ; rdfs:label "Define capital investment plan"^^xsd:string ; apqc:hasPCFID "19210"^^xsd:string ; apqc:hasHierarchyID "10.2.1.1"^^xsd:string ; rdfs:subClassOf apqc:10_2_1_Manage_capital_program_for_productive_assets_19209 ; . apqc:10_2_1_2_Monitor_capital_program_19211 rdf:type owl:Class ; rdfs:label "Monitor capital program"^^xsd:string ; apqc:hasPCFID "19211"^^xsd:string ; apqc:hasHierarchyID "10.2.1.2"^^xsd:string ; rdfs:subClassOf apqc:10_2_1_Manage_capital_program_for_productive_assets_19209 ; . apqc:10_2_1_3_Secure_construction_financing_19212 rdf:type owl:Class ; rdfs:label "Secure construction financing"^^xsd:string ; apqc:hasPCFID "19212"^^xsd:string ; apqc:hasHierarchyID "10.2.1.3"^^xsd:string ; rdfs:subClassOf apqc:10_2_1_Manage_capital_program_for_productive_assets_19209 ; . apqc:10_2_2_Design_and_plan_asset_construction_20139 rdf:type owl:Class ; rdfs:label "Design and plan asset construction"^^xsd:string ; apqc:hasPCFID "20139"^^xsd:string ; apqc:hasHierarchyID "10.2.2"^^xsd:string ; rdfs:subClassOf apqc:10_2_Design_and_construct_productive_assets_19208 ; . apqc:10_2_2_1_Develop_construction_strategy_19220 rdf:type owl:Class ; rdfs:label "Develop construction strategy"^^xsd:string ; apqc:hasPCFID "19220"^^xsd:string ; apqc:hasHierarchyID "10.2.2.1"^^xsd:string ; rdfs:subClassOf apqc:10_2_2_Design_and_plan_asset_construction_20139 ; . apqc:10_2_2_2_Perform_construction_performance_management_11276 rdf:type owl:Class ; rdfs:label "Perform construction performance management"^^xsd:string ; apqc:hasPCFID "11276"^^xsd:string ; apqc:hasHierarchyID "10.2.2.2"^^xsd:string ; rdfs:subClassOf apqc:10_2_2_Design_and_plan_asset_construction_20139 ; . apqc:10_2_2_3_Obtain_construction_permissions_19221 rdf:type owl:Class ; rdfs:label "Obtain construction permissions"^^xsd:string ; apqc:hasPCFID "19221"^^xsd:string ; apqc:hasHierarchyID "10.2.2.3"^^xsd:string ; rdfs:subClassOf apqc:10_2_2_Design_and_plan_asset_construction_20139 ; . apqc:10_2_2_4_Design_assets_19222 rdf:type owl:Class ; rdfs:label "Design assets"^^xsd:string ; apqc:hasPCFID "19222"^^xsd:string ; apqc:hasHierarchyID "10.2.2.4"^^xsd:string ; rdfs:subClassOf apqc:10_2_2_Design_and_plan_asset_construction_20139 ; . apqc:10_2_2_5_Plan_construction_resources_19223 rdf:type owl:Class ; rdfs:label "Plan construction resources"^^xsd:string ; apqc:hasPCFID "19223"^^xsd:string ; apqc:hasHierarchyID "10.2.2.5"^^xsd:string ; rdfs:subClassOf apqc:10_2_2_Design_and_plan_asset_construction_20139 ; . apqc:10_2_3_Schedule_and_perform_construction_work_19229 rdf:type owl:Class ; rdfs:label "Schedule and perform construction work"^^xsd:string ; apqc:hasPCFID "19229"^^xsd:string ; apqc:hasHierarchyID "10.2.3"^^xsd:string ; rdfs:subClassOf apqc:10_2_Design_and_construct_productive_assets_19208 ; . apqc:10_2_3_1_Schedule_work_19230 rdf:type owl:Class ; rdfs:label "Schedule work"^^xsd:string ; apqc:hasPCFID "19230"^^xsd:string ; apqc:hasHierarchyID "10.2.3.1"^^xsd:string ; rdfs:subClassOf apqc:10_2_3_Schedule_and_perform_construction_work_19229 ; . apqc:10_2_3_2_Obtain_resources_19231 rdf:type owl:Class ; rdfs:label "Obtain resources"^^xsd:string ; apqc:hasPCFID "19231"^^xsd:string ; apqc:hasHierarchyID "10.2.3.2"^^xsd:string ; rdfs:subClassOf apqc:10_2_3_Schedule_and_perform_construction_work_19229 ; . apqc:10_2_3_3_Construct_new_assets_19232 rdf:type owl:Class ; rdfs:label "Construct new assets"^^xsd:string ; apqc:hasPCFID "19232"^^xsd:string ; apqc:hasHierarchyID "10.2.3.3"^^xsd:string ; rdfs:subClassOf apqc:10_2_3_Schedule_and_perform_construction_work_19229 ; . apqc:10_2_3_4_Augment_existing_assets_19233 rdf:type owl:Class ; rdfs:label "Augment existing assets"^^xsd:string ; apqc:hasPCFID "19233"^^xsd:string ; apqc:hasHierarchyID "10.2.3.4"^^xsd:string ; rdfs:subClassOf apqc:10_2_3_Schedule_and_perform_construction_work_19229 ; . apqc:10_2_3_5_Renew_Replace_assets_19234 rdf:type owl:Class ; rdfs:label "Renew/Replace assets"^^xsd:string ; apqc:hasPCFID "19234"^^xsd:string ; apqc:hasHierarchyID "10.2.3.5"^^xsd:string ; rdfs:subClassOf apqc:10_2_3_Schedule_and_perform_construction_work_19229 ; . apqc:10_2_4_Manage_asset_construction_19224 rdf:type owl:Class ; rdfs:label "Manage asset construction"^^xsd:string ; apqc:hasPCFID "19224"^^xsd:string ; apqc:hasHierarchyID "10.2.4"^^xsd:string ; rdfs:subClassOf apqc:10_2_Design_and_construct_productive_assets_19208 ; . apqc:10_2_4_1_Monitor_work_performance_19225 rdf:type owl:Class ; rdfs:label "Monitor work performance"^^xsd:string ; apqc:hasPCFID "19225"^^xsd:string ; apqc:hasHierarchyID "10.2.4.1"^^xsd:string ; rdfs:subClassOf apqc:10_2_4_Manage_asset_construction_19224 ; . apqc:10_2_4_2_Undertake_quality_control_19226 rdf:type owl:Class ; rdfs:label "Undertake quality control"^^xsd:string ; apqc:hasPCFID "19226"^^xsd:string ; apqc:hasHierarchyID "10.2.4.2"^^xsd:string ; rdfs:subClassOf apqc:10_2_4_Manage_asset_construction_19224 ; . apqc:10_2_4_3_Create_work_and_asset_records_19227 rdf:type owl:Class ; rdfs:label "Create work and asset records"^^xsd:string ; apqc:hasPCFID "19227"^^xsd:string ; apqc:hasHierarchyID "10.2.4.3"^^xsd:string ; rdfs:subClassOf apqc:10_2_4_Manage_asset_construction_19224 ; . apqc:10_2_4_4_Manage_safety_security_and_access_to_sites_19228 rdf:type owl:Class ; rdfs:label "Manage safety, security, and access to sites"^^xsd:string ; apqc:hasPCFID "19228"^^xsd:string ; apqc:hasHierarchyID "10.2.4.4"^^xsd:string ; rdfs:subClassOf apqc:10_2_4_Manage_asset_construction_19224 ; . apqc:10_3_Maintain_productive_assets_19238 rdf:type owl:Class ; rdfs:label "Maintain productive assets"^^xsd:string ; apqc:hasPCFID "19238"^^xsd:string ; apqc:hasHierarchyID "10.3"^^xsd:string ; rdfs:subClassOf apqc:10_0_Acquire_Construct_and_Manage_Assets_19207 ; . apqc:10_3_1_Plan_asset_maintenance_19239 rdf:type owl:Class ; rdfs:label "Plan asset maintenance"^^xsd:string ; apqc:hasPCFID "19239"^^xsd:string ; apqc:hasHierarchyID "10.3.1"^^xsd:string ; rdfs:subClassOf apqc:10_3_Maintain_productive_assets_19238 ; . apqc:10_3_1_1_Develop_maintenance_strategies_19240 rdf:type owl:Class ; rdfs:label "Develop maintenance strategies"^^xsd:string ; apqc:hasPCFID "19240"^^xsd:string ; apqc:hasHierarchyID "10.3.1.1"^^xsd:string ; rdfs:subClassOf apqc:10_3_1_Plan_asset_maintenance_19239 ; . apqc:10_3_1_2_Analyze_assets_and_predict_maintenance_requirements_10967 rdf:type owl:Class ; rdfs:label "Analyze assets and predict maintenance requirements"^^xsd:string ; apqc:hasPCFID "10967"^^xsd:string ; apqc:hasHierarchyID "10.3.1.2"^^xsd:string ; rdfs:subClassOf apqc:10_3_1_Plan_asset_maintenance_19239 ; . apqc:10_3_1_3_Specify_maintenance_policies_19241 rdf:type owl:Class ; rdfs:label "Specify maintenance policies"^^xsd:string ; apqc:hasPCFID "19241"^^xsd:string ; apqc:hasHierarchyID "10.3.1.3"^^xsd:string ; rdfs:subClassOf apqc:10_3_1_Plan_asset_maintenance_19239 ; . apqc:10_3_1_4_Integrate_preventive_maintenance_into_operations_schedule_10968 rdf:type owl:Class ; rdfs:label "Integrate preventive maintenance into operations schedule"^^xsd:string ; apqc:hasPCFID "10968"^^xsd:string ; apqc:hasHierarchyID "10.3.1.4"^^xsd:string ; rdfs:subClassOf apqc:10_3_1_Plan_asset_maintenance_19239 ; . apqc:10_3_1_5_Identify_work_management_tasks___priorities_19242 rdf:type owl:Class ; rdfs:label "Identify work management tasks & priorities"^^xsd:string ; apqc:hasPCFID "19242"^^xsd:string ; apqc:hasHierarchyID "10.3.1.5"^^xsd:string ; rdfs:subClassOf apqc:10_3_1_Plan_asset_maintenance_19239 ; . apqc:10_3_1_6_Conduct_resource_planning_19243 rdf:type owl:Class ; rdfs:label "Conduct resource planning"^^xsd:string ; apqc:hasPCFID "19243"^^xsd:string ; apqc:hasHierarchyID "10.3.1.6"^^xsd:string ; rdfs:subClassOf apqc:10_3_1_Plan_asset_maintenance_19239 ; . apqc:10_3_1_7_Create_work_plans_19244 rdf:type owl:Class ; rdfs:label "Create work plans"^^xsd:string ; apqc:hasPCFID "19244"^^xsd:string ; apqc:hasHierarchyID "10.3.1.7"^^xsd:string ; rdfs:subClassOf apqc:10_3_1_Plan_asset_maintenance_19239 ; . apqc:10_3_2_Manage_asset_maintenance_19245 rdf:type owl:Class ; rdfs:label "Manage asset maintenance"^^xsd:string ; apqc:hasPCFID "19245"^^xsd:string ; apqc:hasHierarchyID "10.3.2"^^xsd:string ; rdfs:subClassOf apqc:10_3_Maintain_productive_assets_19238 ; . apqc:10_3_2_1_Schedule_work_19246 rdf:type owl:Class ; rdfs:label "Schedule work"^^xsd:string ; apqc:hasPCFID "19246"^^xsd:string ; apqc:hasHierarchyID "10.3.2.1"^^xsd:string ; rdfs:subClassOf apqc:10_3_2_Manage_asset_maintenance_19245 ; . apqc:10_3_2_2_Obtain_required_resources_19247 rdf:type owl:Class ; rdfs:label "Obtain required resources"^^xsd:string ; apqc:hasPCFID "19247"^^xsd:string ; apqc:hasHierarchyID "10.3.2.2"^^xsd:string ; rdfs:subClassOf apqc:10_3_2_Manage_asset_maintenance_19245 ; . apqc:10_3_2_3_Undertake_quality_control_19248 rdf:type owl:Class ; rdfs:label "Undertake quality control"^^xsd:string ; apqc:hasPCFID "19248"^^xsd:string ; apqc:hasHierarchyID "10.3.2.3"^^xsd:string ; rdfs:subClassOf apqc:10_3_2_Manage_asset_maintenance_19245 ; . apqc:10_3_2_4_Update_work_and_asset_records_19249 rdf:type owl:Class ; rdfs:label "Update work and asset records"^^xsd:string ; apqc:hasPCFID "19249"^^xsd:string ; apqc:hasHierarchyID "10.3.2.4"^^xsd:string ; rdfs:subClassOf apqc:10_3_2_Manage_asset_maintenance_19245 ; . apqc:10_3_2_5_Manage_maintenance_work_safety_19250 rdf:type owl:Class ; rdfs:label "Manage maintenance work safety"^^xsd:string ; apqc:hasPCFID "19250"^^xsd:string ; apqc:hasHierarchyID "10.3.2.5"^^xsd:string ; rdfs:subClassOf apqc:10_3_2_Manage_asset_maintenance_19245 ; . apqc:10_3_2_6_Define_maintenance_performance_targets_19251 rdf:type owl:Class ; rdfs:label "Define maintenance performance targets"^^xsd:string ; apqc:hasPCFID "19251"^^xsd:string ; apqc:hasHierarchyID "10.3.2.6"^^xsd:string ; rdfs:subClassOf apqc:10_3_2_Manage_asset_maintenance_19245 ; . apqc:10_3_2_7_Monitor_maintenance_performance_against_targets_contracts_19252 rdf:type owl:Class ; rdfs:label "Monitor maintenance performance against targets/contracts"^^xsd:string ; apqc:hasPCFID "19252"^^xsd:string ; apqc:hasHierarchyID "10.3.2.7"^^xsd:string ; rdfs:subClassOf apqc:10_3_2_Manage_asset_maintenance_19245 ; . apqc:10_3_3_Perform_asset_maintenance_19253 rdf:type owl:Class ; rdfs:label "Perform asset maintenance"^^xsd:string ; apqc:hasPCFID "19253"^^xsd:string ; apqc:hasHierarchyID "10.3.3"^^xsd:string ; rdfs:subClassOf apqc:10_3_Maintain_productive_assets_19238 ; . apqc:10_3_3_1_Perform_preventative_asset_maintenance_10947 rdf:type owl:Class ; rdfs:label "Perform preventative asset maintenance"^^xsd:string ; apqc:hasPCFID "10947"^^xsd:string ; apqc:hasHierarchyID "10.3.3.1"^^xsd:string ; rdfs:subClassOf apqc:10_3_3_Perform_asset_maintenance_19253 ; . apqc:10_3_3_2_Perform_routine_asset_maintenance_19254 rdf:type owl:Class ; rdfs:label "Perform routine asset maintenance"^^xsd:string ; apqc:hasPCFID "19254"^^xsd:string ; apqc:hasHierarchyID "10.3.3.2"^^xsd:string ; rdfs:subClassOf apqc:10_3_3_Perform_asset_maintenance_19253 ; . apqc:10_3_3_3_Perform_corrective_asset_maintenance_and_repairs_19255 rdf:type owl:Class ; rdfs:label "Perform corrective asset maintenance and repairs"^^xsd:string ; apqc:hasPCFID "19255"^^xsd:string ; apqc:hasHierarchyID "10.3.3.3"^^xsd:string ; rdfs:subClassOf apqc:10_3_3_Perform_asset_maintenance_19253 ; . apqc:10_3_3_4_Identify_unplanned_maintenance_requirements_19256 rdf:type owl:Class ; rdfs:label "Identify unplanned maintenance requirements"^^xsd:string ; apqc:hasPCFID "19256"^^xsd:string ; apqc:hasHierarchyID "10.3.3.4"^^xsd:string ; rdfs:subClassOf apqc:10_3_3_Perform_asset_maintenance_19253 ; . apqc:10_3_3_5_Perform_unplanned_maintenance_and_repairs_19257 rdf:type owl:Class ; rdfs:label "Perform unplanned maintenance and repairs"^^xsd:string ; apqc:hasPCFID "19257"^^xsd:string ; apqc:hasHierarchyID "10.3.3.5"^^xsd:string ; rdfs:subClassOf apqc:10_3_3_Perform_asset_maintenance_19253 ; . apqc:10_4_Dispose_of_assets_10940 rdf:type owl:Class ; rdfs:label "Dispose of assets"^^xsd:string ; apqc:hasPCFID "10940"^^xsd:string ; apqc:hasHierarchyID "10.4"^^xsd:string ; rdfs:subClassOf apqc:10_0_Acquire_Construct_and_Manage_Assets_19207 ; . apqc:10_4_1_Develop_exit_strategy_10952 rdf:type owl:Class ; rdfs:label "Develop exit strategy"^^xsd:string ; apqc:hasPCFID "10952"^^xsd:string ; apqc:hasHierarchyID "10.4.1"^^xsd:string ; rdfs:subClassOf apqc:10_4_Dispose_of_assets_10940 ; . apqc:10_4_2_Decommission_productive_assets_19258 rdf:type owl:Class ; rdfs:label "Decommission productive assets"^^xsd:string ; apqc:hasPCFID "19258"^^xsd:string ; apqc:hasHierarchyID "10.4.2"^^xsd:string ; rdfs:subClassOf apqc:10_4_Dispose_of_assets_10940 ; . apqc:10_4_3_Perform_sale_or_trade_10953 rdf:type owl:Class ; rdfs:label "Perform sale or trade"^^xsd:string ; apqc:hasPCFID "10953"^^xsd:string ; apqc:hasHierarchyID "10.4.3"^^xsd:string ; rdfs:subClassOf apqc:10_4_Dispose_of_assets_10940 ; . apqc:10_4_4_Perform_abandonment_10954 rdf:type owl:Class ; rdfs:label "Perform abandonment"^^xsd:string ; apqc:hasPCFID "10954"^^xsd:string ; apqc:hasHierarchyID "10.4.4"^^xsd:string ; rdfs:subClassOf apqc:10_4_Dispose_of_assets_10940 ; . apqc:10_4_5_Perform_waste_and_hazardous_goods_management_16970 rdf:type owl:Class ; rdfs:label "Perform waste and hazardous goods management"^^xsd:string ; apqc:hasPCFID "16970"^^xsd:string ; apqc:hasHierarchyID "10.4.5"^^xsd:string ; rdfs:subClassOf apqc:10_4_Dispose_of_assets_10940 ; . apqc:11_0_Manage_Enterprise_Risk_Compliance_Remediation_and_Resiliency_16437 rdf:type owl:Class ; rdfs:label "Manage Enterprise Risk, Compliance, Remediation, and Resiliency"^^xsd:string ; apqc:hasPCFID "16437"^^xsd:string ; apqc:hasHierarchyID "11.0"^^xsd:string ; rdfs:subClassOf apqc:AmericanProductivityAndQualityCenter; . apqc:11_1_Manage_enterprise_risk_17060 rdf:type owl:Class ; rdfs:label "Manage enterprise risk"^^xsd:string ; apqc:hasPCFID "17060"^^xsd:string ; apqc:hasHierarchyID "11.1"^^xsd:string ; rdfs:subClassOf apqc:11_0_Manage_Enterprise_Risk_Compliance_Remediation_and_Resiliency_16437 ; . apqc:11_1_1_Establish_the_enterprise_risk_framework_and_policies_16439 rdf:type owl:Class ; rdfs:label "Establish the enterprise risk framework and policies"^^xsd:string ; apqc:hasPCFID "16439"^^xsd:string ; apqc:hasHierarchyID "11.1.1"^^xsd:string ; rdfs:subClassOf apqc:11_1_Manage_enterprise_risk_17060 ; . apqc:11_1_1_1_Determine_risk_tolerance_for_organization_16440 rdf:type owl:Class ; rdfs:label "Determine risk tolerance for organization"^^xsd:string ; apqc:hasPCFID "16440"^^xsd:string ; apqc:hasHierarchyID "11.1.1.1"^^xsd:string ; rdfs:subClassOf apqc:11_1_1_Establish_the_enterprise_risk_framework_and_policies_16439 ; . apqc:11_1_1_2_Develop_and_maintain_enterprise_risk_policies_and_procedures_16441 rdf:type owl:Class ; rdfs:label "Develop and maintain enterprise risk policies and procedures"^^xsd:string ; apqc:hasPCFID "16441"^^xsd:string ; apqc:hasHierarchyID "11.1.1.2"^^xsd:string ; rdfs:subClassOf apqc:11_1_1_Establish_the_enterprise_risk_framework_and_policies_16439 ; . apqc:11_1_1_3_Identify_and_implement_enterprise_risk_management_tools_16442 rdf:type owl:Class ; rdfs:label "Identify and implement enterprise risk management tools"^^xsd:string ; apqc:hasPCFID "16442"^^xsd:string ; apqc:hasHierarchyID "11.1.1.3"^^xsd:string ; rdfs:subClassOf apqc:11_1_1_Establish_the_enterprise_risk_framework_and_policies_16439 ; . apqc:11_1_1_4_Coordinate_the_sharing_of_risk_knowledge_across_the_organization_16443 rdf:type owl:Class ; rdfs:label "Coordinate the sharing of risk knowledge across the organization"^^xsd:string ; apqc:hasPCFID "16443"^^xsd:string ; apqc:hasHierarchyID "11.1.1.4"^^xsd:string ; rdfs:subClassOf apqc:11_1_1_Establish_the_enterprise_risk_framework_and_policies_16439 ; . apqc:11_1_1_5_Prepare_and_report_enterprise_risk_to_executive_management_and_board_16444 rdf:type owl:Class ; rdfs:label "Prepare and report enterprise risk to executive management and board"^^xsd:string ; apqc:hasPCFID "16444"^^xsd:string ; apqc:hasHierarchyID "11.1.1.5"^^xsd:string ; rdfs:subClassOf apqc:11_1_1_Establish_the_enterprise_risk_framework_and_policies_16439 ; . apqc:11_1_2_Oversee_and_coordinate_enterprise_risk_management_activities_16445 rdf:type owl:Class ; rdfs:label "Oversee and coordinate enterprise risk management activities"^^xsd:string ; apqc:hasPCFID "16445"^^xsd:string ; apqc:hasHierarchyID "11.1.2"^^xsd:string ; rdfs:subClassOf apqc:11_1_Manage_enterprise_risk_17060 ; . apqc:11_1_2_1_Identify_enterprise_level_risks_16446 rdf:type owl:Class ; rdfs:label "Identify enterprise level risks"^^xsd:string ; apqc:hasPCFID "16446"^^xsd:string ; apqc:hasHierarchyID "11.1.2.1"^^xsd:string ; rdfs:subClassOf apqc:11_1_2_Oversee_and_coordinate_enterprise_risk_management_activities_16445 ; . apqc:11_1_2_2_Assess_risks_to_determine_which_to_mitigate_16447 rdf:type owl:Class ; rdfs:label "Assess risks to determine which to mitigate"^^xsd:string ; apqc:hasPCFID "16447"^^xsd:string ; apqc:hasHierarchyID "11.1.2.2"^^xsd:string ; rdfs:subClassOf apqc:11_1_2_Oversee_and_coordinate_enterprise_risk_management_activities_16445 ; . apqc:11_1_2_3_Develop_risk_mitigation_and_management_strategy_and_integrate_with_existing_performance_management_processes_16448 rdf:type owl:Class ; rdfs:label "Develop risk mitigation and management strategy and integrate with existing performance management processes"^^xsd:string ; apqc:hasPCFID "16448"^^xsd:string ; apqc:hasHierarchyID "11.1.2.3"^^xsd:string ; rdfs:subClassOf apqc:11_1_2_Oversee_and_coordinate_enterprise_risk_management_activities_16445 ; . apqc:11_1_2_4_Verify_business_unit_and_functional_risk_mitigation_plans_are_implemented_16449 rdf:type owl:Class ; rdfs:label "Verify business unit and functional risk mitigation plans are implemented"^^xsd:string ; apqc:hasPCFID "16449"^^xsd:string ; apqc:hasHierarchyID "11.1.2.4"^^xsd:string ; rdfs:subClassOf apqc:11_1_2_Oversee_and_coordinate_enterprise_risk_management_activities_16445 ; . apqc:11_1_2_5_Ensure_risks_and_risk_mitigation_actions_are_monitored_16450 rdf:type owl:Class ; rdfs:label "Ensure risks and risk mitigation actions are monitored"^^xsd:string ; apqc:hasPCFID "16450"^^xsd:string ; apqc:hasHierarchyID "11.1.2.5"^^xsd:string ; rdfs:subClassOf apqc:11_1_2_Oversee_and_coordinate_enterprise_risk_management_activities_16445 ; . apqc:11_1_2_6_Report_on_risk_activities_16451 rdf:type owl:Class ; rdfs:label "Report on risk activities"^^xsd:string ; apqc:hasPCFID "16451"^^xsd:string ; apqc:hasHierarchyID "11.1.2.6"^^xsd:string ; rdfs:subClassOf apqc:11_1_2_Oversee_and_coordinate_enterprise_risk_management_activities_16445 ; . apqc:11_1_2_7_Coordinate_business_unit_and_functional_risk_management_activities_16452 rdf:type owl:Class ; rdfs:label "Coordinate business unit and functional risk management activities"^^xsd:string ; apqc:hasPCFID "16452"^^xsd:string ; apqc:hasHierarchyID "11.1.2.7"^^xsd:string ; rdfs:subClassOf apqc:11_1_2_Oversee_and_coordinate_enterprise_risk_management_activities_16445 ; . apqc:11_1_2_8_Ensure_that_each_business_unit_function_follows_the_enterprise_risk_management_process_16453 rdf:type owl:Class ; rdfs:label "Ensure that each business unit/function follows the enterprise risk management process"^^xsd:string ; apqc:hasPCFID "16453"^^xsd:string ; apqc:hasHierarchyID "11.1.2.8"^^xsd:string ; rdfs:subClassOf apqc:11_1_2_Oversee_and_coordinate_enterprise_risk_management_activities_16445 ; . apqc:11_1_2_9_Ensure_that_each_business_unit_function_follows_the_enterprise_risk_reporting_process_16454 rdf:type owl:Class ; rdfs:label "Ensure that each business unit/function follows the enterprise risk reporting process"^^xsd:string ; apqc:hasPCFID "16454"^^xsd:string ; apqc:hasHierarchyID "11.1.2.9"^^xsd:string ; rdfs:subClassOf apqc:11_1_2_Oversee_and_coordinate_enterprise_risk_management_activities_16445 ; . apqc:11_1_3_Manage_business_unit_and_function_risk_17462 rdf:type owl:Class ; rdfs:label "Manage business unit and function risk"^^xsd:string ; apqc:hasPCFID "17462"^^xsd:string ; apqc:hasHierarchyID "11.1.3"^^xsd:string ; rdfs:subClassOf apqc:11_1_Manage_enterprise_risk_17060 ; . apqc:11_1_3_1_Identify_risks_16456 rdf:type owl:Class ; rdfs:label "Identify risks"^^xsd:string ; apqc:hasPCFID "16456"^^xsd:string ; apqc:hasHierarchyID "11.1.3.1"^^xsd:string ; rdfs:subClassOf apqc:11_1_3_Manage_business_unit_and_function_risk_17462 ; . apqc:11_1_3_2_Assess_risks_using_enterprise_risk_framework_policies_and_procedures_16457 rdf:type owl:Class ; rdfs:label "Assess risks using enterprise risk framework policies and procedures"^^xsd:string ; apqc:hasPCFID "16457"^^xsd:string ; apqc:hasHierarchyID "11.1.3.2"^^xsd:string ; rdfs:subClassOf apqc:11_1_3_Manage_business_unit_and_function_risk_17462 ; . apqc:11_1_3_3_Develop_mitigation_plans_for_risks_16458 rdf:type owl:Class ; rdfs:label "Develop mitigation plans for risks"^^xsd:string ; apqc:hasPCFID "16458"^^xsd:string ; apqc:hasHierarchyID "11.1.3.3"^^xsd:string ; rdfs:subClassOf apqc:11_1_3_Manage_business_unit_and_function_risk_17462 ; . apqc:11_1_3_4_Implement_mitigation_plans_for_risks_16459 rdf:type owl:Class ; rdfs:label "Implement mitigation plans for risks"^^xsd:string ; apqc:hasPCFID "16459"^^xsd:string ; apqc:hasHierarchyID "11.1.3.4"^^xsd:string ; rdfs:subClassOf apqc:11_1_3_Manage_business_unit_and_function_risk_17462 ; . apqc:11_1_3_5_Monitor_risks_16460 rdf:type owl:Class ; rdfs:label "Monitor risks"^^xsd:string ; apqc:hasPCFID "16460"^^xsd:string ; apqc:hasHierarchyID "11.1.3.5"^^xsd:string ; rdfs:subClassOf apqc:11_1_3_Manage_business_unit_and_function_risk_17462 ; . apqc:11_1_3_6_Analyze_risk_activities_and_update_plans_16461 rdf:type owl:Class ; rdfs:label "Analyze risk activities and update plans"^^xsd:string ; apqc:hasPCFID "16461"^^xsd:string ; apqc:hasHierarchyID "11.1.3.6"^^xsd:string ; rdfs:subClassOf apqc:11_1_3_Manage_business_unit_and_function_risk_17462 ; . apqc:11_1_3_7_Report_on_risk_activities_16462 rdf:type owl:Class ; rdfs:label "Report on risk activities"^^xsd:string ; apqc:hasPCFID "16462"^^xsd:string ; apqc:hasHierarchyID "11.1.3.7"^^xsd:string ; rdfs:subClassOf apqc:11_1_3_Manage_business_unit_and_function_risk_17462 ; . apqc:11_2_Manage_compliance_17467 rdf:type owl:Class ; rdfs:label "Manage compliance"^^xsd:string ; apqc:hasPCFID "17467"^^xsd:string ; apqc:hasHierarchyID "11.2"^^xsd:string ; rdfs:subClassOf apqc:11_0_Manage_Enterprise_Risk_Compliance_Remediation_and_Resiliency_16437 ; . apqc:11_2_1_Establish_compliance_framework_and_policies_17468 rdf:type owl:Class ; rdfs:label "Establish compliance framework and policies"^^xsd:string ; apqc:hasPCFID "17468"^^xsd:string ; apqc:hasHierarchyID "11.2.1"^^xsd:string ; rdfs:subClassOf apqc:11_2_Manage_compliance_17467 ; . apqc:11_2_1_1_Develop_enterprise_compliance_policies_and_procedures_17469 rdf:type owl:Class ; rdfs:label "Develop enterprise compliance policies and procedures"^^xsd:string ; apqc:hasPCFID "17469"^^xsd:string ; apqc:hasHierarchyID "11.2.1.1"^^xsd:string ; rdfs:subClassOf apqc:11_2_1_Establish_compliance_framework_and_policies_17468 ; . apqc:11_2_1_2_Implement_enterprise_compliance_activities_17470 rdf:type owl:Class ; rdfs:label "Implement enterprise compliance activities"^^xsd:string ; apqc:hasPCFID "17470"^^xsd:string ; apqc:hasHierarchyID "11.2.1.2"^^xsd:string ; rdfs:subClassOf apqc:11_2_1_Establish_compliance_framework_and_policies_17468 ; . apqc:11_2_1_3_Manage_internal_audits_14133 rdf:type owl:Class ; rdfs:label "Manage internal audits"^^xsd:string ; apqc:hasPCFID "14133"^^xsd:string ; apqc:hasHierarchyID "11.2.1.3"^^xsd:string ; rdfs:subClassOf apqc:11_2_1_Establish_compliance_framework_and_policies_17468 ; . apqc:11_2_1_4_Maintain_controls-related_technologies_and_tools_14137 rdf:type owl:Class ; rdfs:label "Maintain controls-related technologies and tools"^^xsd:string ; apqc:hasPCFID "14137"^^xsd:string ; apqc:hasHierarchyID "11.2.1.4"^^xsd:string ; rdfs:subClassOf apqc:11_2_1_Establish_compliance_framework_and_policies_17468 ; . apqc:11_2_2_Manage_regulatory_compliance_16463 rdf:type owl:Class ; rdfs:label "Manage regulatory compliance"^^xsd:string ; apqc:hasPCFID "16463"^^xsd:string ; apqc:hasHierarchyID "11.2.2"^^xsd:string ; rdfs:subClassOf apqc:11_2_Manage_compliance_17467 ; . apqc:11_2_2_1_Develop_regulatory_compliance_procedures_16464 rdf:type owl:Class ; rdfs:label "Develop regulatory compliance procedures"^^xsd:string ; apqc:hasPCFID "16464"^^xsd:string ; apqc:hasHierarchyID "11.2.2.1"^^xsd:string ; rdfs:subClassOf apqc:11_2_2_Manage_regulatory_compliance_16463 ; . apqc:11_2_2_2_Identify_applicable_regulatory_requirements_16465 rdf:type owl:Class ; rdfs:label "Identify applicable regulatory requirements"^^xsd:string ; apqc:hasPCFID "16465"^^xsd:string ; apqc:hasHierarchyID "11.2.2.2"^^xsd:string ; rdfs:subClassOf apqc:11_2_2_Manage_regulatory_compliance_16463 ; . apqc:11_2_2_3_Monitor_the_regulatory_environment_for_changing_or_emerging_regulations_16466 rdf:type owl:Class ; rdfs:label "Monitor the regulatory environment for changing or emerging regulations"^^xsd:string ; apqc:hasPCFID "16466"^^xsd:string ; apqc:hasHierarchyID "11.2.2.3"^^xsd:string ; rdfs:subClassOf apqc:11_2_2_Manage_regulatory_compliance_16463 ; . apqc:11_2_2_4_Assess_current_compliance_position_and_identify_weaknesses_or_shortfalls_therein_16467 rdf:type owl:Class ; rdfs:label "Assess current compliance position and identify weaknesses or shortfalls therein"^^xsd:string ; apqc:hasPCFID "16467"^^xsd:string ; apqc:hasHierarchyID "11.2.2.4"^^xsd:string ; rdfs:subClassOf apqc:11_2_2_Manage_regulatory_compliance_16463 ; . apqc:11_2_2_5_Implement_missing_or_stronger_regulatory_compliance_controls_and_policies_16468 rdf:type owl:Class ; rdfs:label "Implement missing or stronger regulatory compliance controls and policies"^^xsd:string ; apqc:hasPCFID "16468"^^xsd:string ; apqc:hasHierarchyID "11.2.2.5"^^xsd:string ; rdfs:subClassOf apqc:11_2_2_Manage_regulatory_compliance_16463 ; . apqc:11_2_2_6_Monitor_and_test_regulatory_compliance_position_and_existing_controls_16469 rdf:type owl:Class ; rdfs:label "Monitor and test regulatory compliance position and existing controls"^^xsd:string ; apqc:hasPCFID "16469"^^xsd:string ; apqc:hasHierarchyID "11.2.2.6"^^xsd:string ; rdfs:subClassOf apqc:11_2_2_Manage_regulatory_compliance_16463 ; . apqc:11_2_2_7_Compile_and_communicate_compliance_scorecard_s__19595 rdf:type owl:Class ; rdfs:label "Compile and communicate compliance scorecard(s)"^^xsd:string ; apqc:hasPCFID "19595"^^xsd:string ; apqc:hasHierarchyID "11.2.2.7"^^xsd:string ; rdfs:subClassOf apqc:11_2_2_Manage_regulatory_compliance_16463 ; . apqc:11_2_2_8_Compile_and_communicate_internal_and_regulatory_compliance_reports_19596 rdf:type owl:Class ; rdfs:label "Compile and communicate internal and regulatory compliance reports"^^xsd:string ; apqc:hasPCFID "19596"^^xsd:string ; apqc:hasHierarchyID "11.2.2.8"^^xsd:string ; rdfs:subClassOf apqc:11_2_2_Manage_regulatory_compliance_16463 ; . apqc:11_2_2_9_Maintain_relationships_with_regulators_as_appropriate_16470 rdf:type owl:Class ; rdfs:label "Maintain relationships with regulators as appropriate"^^xsd:string ; apqc:hasPCFID "16470"^^xsd:string ; apqc:hasHierarchyID "11.2.2.9"^^xsd:string ; rdfs:subClassOf apqc:11_2_2_Manage_regulatory_compliance_16463 ; . apqc:11_3_Manage_remediation_efforts_11185 rdf:type owl:Class ; rdfs:label "Manage remediation efforts"^^xsd:string ; apqc:hasPCFID "11185"^^xsd:string ; apqc:hasHierarchyID "11.3"^^xsd:string ; rdfs:subClassOf apqc:11_0_Manage_Enterprise_Risk_Compliance_Remediation_and_Resiliency_16437 ; . apqc:11_3_1_Create_remediation_plans_11201 rdf:type owl:Class ; rdfs:label "Create remediation plans"^^xsd:string ; apqc:hasPCFID "11201"^^xsd:string ; apqc:hasHierarchyID "11.3.1"^^xsd:string ; rdfs:subClassOf apqc:11_3_Manage_remediation_efforts_11185 ; . apqc:11_3_2_Contact_and_confer_with_experts_11202 rdf:type owl:Class ; rdfs:label "Contact and confer with experts"^^xsd:string ; apqc:hasPCFID "11202"^^xsd:string ; apqc:hasHierarchyID "11.3.2"^^xsd:string ; rdfs:subClassOf apqc:11_3_Manage_remediation_efforts_11185 ; . apqc:11_3_3_Identify_dedicate_resources_11203 rdf:type owl:Class ; rdfs:label "Identify/dedicate resources"^^xsd:string ; apqc:hasPCFID "11203"^^xsd:string ; apqc:hasHierarchyID "11.3.3"^^xsd:string ; rdfs:subClassOf apqc:11_3_Manage_remediation_efforts_11185 ; . apqc:11_3_4_Investigate_legal_aspects_11204 rdf:type owl:Class ; rdfs:label "Investigate legal aspects"^^xsd:string ; apqc:hasPCFID "11204"^^xsd:string ; apqc:hasHierarchyID "11.3.4"^^xsd:string ; rdfs:subClassOf apqc:11_3_Manage_remediation_efforts_11185 ; . apqc:11_3_5_Investigate_damage_cause_11205 rdf:type owl:Class ; rdfs:label "Investigate damage cause"^^xsd:string ; apqc:hasPCFID "11205"^^xsd:string ; apqc:hasHierarchyID "11.3.5"^^xsd:string ; rdfs:subClassOf apqc:11_3_Manage_remediation_efforts_11185 ; . apqc:11_3_6_Amend_or_create_policy_11206 rdf:type owl:Class ; rdfs:label "Amend or create policy"^^xsd:string ; apqc:hasPCFID "11206"^^xsd:string ; apqc:hasHierarchyID "11.3.6"^^xsd:string ; rdfs:subClassOf apqc:11_3_Manage_remediation_efforts_11185 ; . apqc:11_4_Manage_business_resiliency_11216 rdf:type owl:Class ; rdfs:label "Manage business resiliency"^^xsd:string ; apqc:hasPCFID "11216"^^xsd:string ; apqc:hasHierarchyID "11.4"^^xsd:string ; rdfs:subClassOf apqc:11_0_Manage_Enterprise_Risk_Compliance_Remediation_and_Resiliency_16437 ; . apqc:11_4_1_Develop_the_business_resilience_strategy_11221 rdf:type owl:Class ; rdfs:label "Develop the business resilience strategy"^^xsd:string ; apqc:hasPCFID "11221"^^xsd:string ; apqc:hasHierarchyID "11.4.1"^^xsd:string ; rdfs:subClassOf apqc:11_4_Manage_business_resiliency_11216 ; . apqc:11_4_2_Perform_continuous_business_operations_planning_11222 rdf:type owl:Class ; rdfs:label "Perform continuous business operations planning"^^xsd:string ; apqc:hasPCFID "11222"^^xsd:string ; apqc:hasHierarchyID "11.4.2"^^xsd:string ; rdfs:subClassOf apqc:11_4_Manage_business_resiliency_11216 ; . apqc:11_4_3_Test_continuous_business_operations_11223 rdf:type owl:Class ; rdfs:label "Test continuous business operations"^^xsd:string ; apqc:hasPCFID "11223"^^xsd:string ; apqc:hasHierarchyID "11.4.3"^^xsd:string ; rdfs:subClassOf apqc:11_4_Manage_business_resiliency_11216 ; . apqc:11_4_4_Maintain_continuous_business_operations_11224 rdf:type owl:Class ; rdfs:label "Maintain continuous business operations"^^xsd:string ; apqc:hasPCFID "11224"^^xsd:string ; apqc:hasHierarchyID "11.4.4"^^xsd:string ; rdfs:subClassOf apqc:11_4_Manage_business_resiliency_11216 ; . apqc:11_4_5_Share_knowledge_of_specific_risks_across_other_parts_of_the_organization_16471 rdf:type owl:Class ; rdfs:label "Share knowledge of specific risks across other parts of the organization"^^xsd:string ; apqc:hasPCFID "16471"^^xsd:string ; apqc:hasHierarchyID "11.4.5"^^xsd:string ; rdfs:subClassOf apqc:11_4_Manage_business_resiliency_11216 ; . apqc:12_0_Manage_External_Relationships_10012 rdf:type owl:Class ; rdfs:label "Manage External Relationships"^^xsd:string ; apqc:hasPCFID "10012"^^xsd:string ; apqc:hasHierarchyID "12.0"^^xsd:string ; rdfs:subClassOf apqc:AmericanProductivityAndQualityCenter; . apqc:12_1_Build_investor_relationships_11010 rdf:type owl:Class ; rdfs:label "Build investor relationships"^^xsd:string ; apqc:hasPCFID "11010"^^xsd:string ; apqc:hasHierarchyID "12.1"^^xsd:string ; rdfs:subClassOf apqc:12_0_Manage_External_Relationships_10012 ; . apqc:12_1_1_Plan_build_and_manage_lender_relations_11035 rdf:type owl:Class ; rdfs:label "Plan, build, and manage lender relations"^^xsd:string ; apqc:hasPCFID "11035"^^xsd:string ; apqc:hasHierarchyID "12.1.1"^^xsd:string ; rdfs:subClassOf apqc:12_1_Build_investor_relationships_11010 ; . apqc:12_1_2_Plan_build_and_manage_analyst_relations_11036 rdf:type owl:Class ; rdfs:label "Plan, build, and manage analyst relations"^^xsd:string ; apqc:hasPCFID "11036"^^xsd:string ; apqc:hasHierarchyID "12.1.2"^^xsd:string ; rdfs:subClassOf apqc:12_1_Build_investor_relationships_11010 ; . apqc:12_1_3_Communicate_with_shareholders_11037 rdf:type owl:Class ; rdfs:label "Communicate with shareholders"^^xsd:string ; apqc:hasPCFID "11037"^^xsd:string ; apqc:hasHierarchyID "12.1.3"^^xsd:string ; rdfs:subClassOf apqc:12_1_Build_investor_relationships_11010 ; . apqc:12_2_Manage_government_and_industry_relationships_11011 rdf:type owl:Class ; rdfs:label "Manage government and industry relationships"^^xsd:string ; apqc:hasPCFID "11011"^^xsd:string ; apqc:hasHierarchyID "12.2"^^xsd:string ; rdfs:subClassOf apqc:12_0_Manage_External_Relationships_10012 ; . apqc:12_2_1_Manage_government_relations_11038 rdf:type owl:Class ; rdfs:label "Manage government relations"^^xsd:string ; apqc:hasPCFID "11038"^^xsd:string ; apqc:hasHierarchyID "12.2.1"^^xsd:string ; rdfs:subClassOf apqc:12_2_Manage_government_and_industry_relationships_11011 ; . apqc:12_2_1_1_Assess_relationships_12869 rdf:type owl:Class ; rdfs:label "Assess relationships"^^xsd:string ; apqc:hasPCFID "12869"^^xsd:string ; apqc:hasHierarchyID "12.2.1.1"^^xsd:string ; rdfs:subClassOf apqc:12_2_1_Manage_government_relations_11038 ; . apqc:12_2_1_2_Appoint_responsible_executives_12870 rdf:type owl:Class ; rdfs:label "Appoint responsible executives"^^xsd:string ; apqc:hasPCFID "12870"^^xsd:string ; apqc:hasHierarchyID "12.2.1.2"^^xsd:string ; rdfs:subClassOf apqc:12_2_1_Manage_government_relations_11038 ; . apqc:12_2_1_3_Monitor_relationships_12871 rdf:type owl:Class ; rdfs:label "Monitor relationships"^^xsd:string ; apqc:hasPCFID "12871"^^xsd:string ; apqc:hasHierarchyID "12.2.1.3"^^xsd:string ; rdfs:subClassOf apqc:12_2_1_Manage_government_relations_11038 ; . apqc:12_2_1_4_Receive_input_from_internal_advisors_12872 rdf:type owl:Class ; rdfs:label "Receive input from internal advisors"^^xsd:string ; apqc:hasPCFID "12872"^^xsd:string ; apqc:hasHierarchyID "12.2.1.4"^^xsd:string ; rdfs:subClassOf apqc:12_2_1_Manage_government_relations_11038 ; . apqc:12_2_1_5_Receive_input_from_external_advisors_12873 rdf:type owl:Class ; rdfs:label "Receive input from external advisors"^^xsd:string ; apqc:hasPCFID "12873"^^xsd:string ; apqc:hasHierarchyID "12.2.1.5"^^xsd:string ; rdfs:subClassOf apqc:12_2_1_Manage_government_relations_11038 ; . apqc:12_2_1_6_Liaise_with_authorities_12874 rdf:type owl:Class ; rdfs:label "Liaise with authorities"^^xsd:string ; apqc:hasPCFID "12874"^^xsd:string ; apqc:hasHierarchyID "12.2.1.6"^^xsd:string ; rdfs:subClassOf apqc:12_2_1_Manage_government_relations_11038 ; . apqc:12_2_2_Manage_relations_with_quasi-government_bodies_11039 rdf:type owl:Class ; rdfs:label "Manage relations with quasi-government bodies"^^xsd:string ; apqc:hasPCFID "11039"^^xsd:string ; apqc:hasHierarchyID "12.2.2"^^xsd:string ; rdfs:subClassOf apqc:12_2_Manage_government_and_industry_relationships_11011 ; . apqc:12_2_2_1_Establish_relationships_with_agencies_12875 rdf:type owl:Class ; rdfs:label "Establish relationships with agencies"^^xsd:string ; apqc:hasPCFID "12875"^^xsd:string ; apqc:hasHierarchyID "12.2.2.1"^^xsd:string ; rdfs:subClassOf apqc:12_2_2_Manage_relations_with_quasi-government_bodies_11039 ; . apqc:12_2_2_2_Respond_to_audit_inquiries_12876 rdf:type owl:Class ; rdfs:label "Respond to audit inquiries"^^xsd:string ; apqc:hasPCFID "12876"^^xsd:string ; apqc:hasHierarchyID "12.2.2.2"^^xsd:string ; rdfs:subClassOf apqc:12_2_2_Manage_relations_with_quasi-government_bodies_11039 ; . apqc:12_2_2_3_Maintain_documentation_of_contacts_12877 rdf:type owl:Class ; rdfs:label "Maintain documentation of contacts"^^xsd:string ; apqc:hasPCFID "12877"^^xsd:string ; apqc:hasHierarchyID "12.2.2.3"^^xsd:string ; rdfs:subClassOf apqc:12_2_2_Manage_relations_with_quasi-government_bodies_11039 ; . apqc:12_2_2_4_Plan_and_manage_meetings_12878 rdf:type owl:Class ; rdfs:label "Plan and manage meetings"^^xsd:string ; apqc:hasPCFID "12878"^^xsd:string ; apqc:hasHierarchyID "12.2.2.4"^^xsd:string ; rdfs:subClassOf apqc:12_2_2_Manage_relations_with_quasi-government_bodies_11039 ; . apqc:12_2_3_Manage_relations_with_trade_or_industry_groups_11040 rdf:type owl:Class ; rdfs:label "Manage relations with trade or industry groups"^^xsd:string ; apqc:hasPCFID "11040"^^xsd:string ; apqc:hasHierarchyID "12.2.3"^^xsd:string ; rdfs:subClassOf apqc:12_2_Manage_government_and_industry_relationships_11011 ; . apqc:12_2_3_1_Evaluate_the_requirements_for_strategic_relationships_12879 rdf:type owl:Class ; rdfs:label "Evaluate the requirements for strategic relationships"^^xsd:string ; apqc:hasPCFID "12879"^^xsd:string ; apqc:hasHierarchyID "12.2.3.1"^^xsd:string ; rdfs:subClassOf apqc:12_2_3_Manage_relations_with_trade_or_industry_groups_11040 ; . apqc:12_2_3_2_Monitor_the_success_of_the_partnerships_12880 rdf:type owl:Class ; rdfs:label "Monitor the success of the partnerships"^^xsd:string ; apqc:hasPCFID "12880"^^xsd:string ; apqc:hasHierarchyID "12.2.3.2"^^xsd:string ; rdfs:subClassOf apqc:12_2_3_Manage_relations_with_trade_or_industry_groups_11040 ; . apqc:12_2_3_3_Extend_or_change_the_relationships_12881 rdf:type owl:Class ; rdfs:label "Extend or change the relationships"^^xsd:string ; apqc:hasPCFID "12881"^^xsd:string ; apqc:hasHierarchyID "12.2.3.3"^^xsd:string ; rdfs:subClassOf apqc:12_2_3_Manage_relations_with_trade_or_industry_groups_11040 ; . apqc:12_2_4_Manage_lobby_activities_11041 rdf:type owl:Class ; rdfs:label "Manage lobby activities"^^xsd:string ; apqc:hasPCFID "11041"^^xsd:string ; apqc:hasHierarchyID "12.2.4"^^xsd:string ; rdfs:subClassOf apqc:12_2_Manage_government_and_industry_relationships_11011 ; . apqc:12_3_Manage_relations_with_board_of_directors_11012 rdf:type owl:Class ; rdfs:label "Manage relations with board of directors"^^xsd:string ; apqc:hasPCFID "11012"^^xsd:string ; apqc:hasHierarchyID "12.3"^^xsd:string ; rdfs:subClassOf apqc:12_0_Manage_External_Relationships_10012 ; . apqc:12_3_1_Report_results_11042 rdf:type owl:Class ; rdfs:label "Report results"^^xsd:string ; apqc:hasPCFID "11042"^^xsd:string ; apqc:hasHierarchyID "12.3.1"^^xsd:string ; rdfs:subClassOf apqc:12_3_Manage_relations_with_board_of_directors_11012 ; . apqc:12_3_2_Report_audit_findings_11043 rdf:type owl:Class ; rdfs:label "Report audit findings"^^xsd:string ; apqc:hasPCFID "11043"^^xsd:string ; apqc:hasHierarchyID "12.3.2"^^xsd:string ; rdfs:subClassOf apqc:12_3_Manage_relations_with_board_of_directors_11012 ; . apqc:12_4_Manage_legal_and_ethical_issues_11013 rdf:type owl:Class ; rdfs:label "Manage legal and ethical issues"^^xsd:string ; apqc:hasPCFID "11013"^^xsd:string ; apqc:hasHierarchyID "12.4"^^xsd:string ; rdfs:subClassOf apqc:12_0_Manage_External_Relationships_10012 ; . apqc:12_4_1_Create_ethics_policies_11044 rdf:type owl:Class ; rdfs:label "Create ethics policies"^^xsd:string ; apqc:hasPCFID "11044"^^xsd:string ; apqc:hasHierarchyID "12.4.1"^^xsd:string ; rdfs:subClassOf apqc:12_4_Manage_legal_and_ethical_issues_11013 ; . apqc:12_4_2_Manage_corporate_governance_policies_11045 rdf:type owl:Class ; rdfs:label "Manage corporate governance policies"^^xsd:string ; apqc:hasPCFID "11045"^^xsd:string ; apqc:hasHierarchyID "12.4.2"^^xsd:string ; rdfs:subClassOf apqc:12_4_Manage_legal_and_ethical_issues_11013 ; . apqc:12_4_3_Develop_and_perform_preventive_law_programs_11046 rdf:type owl:Class ; rdfs:label "Develop and perform preventive law programs"^^xsd:string ; apqc:hasPCFID "11046"^^xsd:string ; apqc:hasHierarchyID "12.4.3"^^xsd:string ; rdfs:subClassOf apqc:12_4_Manage_legal_and_ethical_issues_11013 ; . apqc:12_4_4_Ensure_compliance_11047 rdf:type owl:Class ; rdfs:label "Ensure compliance"^^xsd:string ; apqc:hasPCFID "11047"^^xsd:string ; apqc:hasHierarchyID "12.4.4"^^xsd:string ; rdfs:subClassOf apqc:12_4_Manage_legal_and_ethical_issues_11013 ; . apqc:12_4_4_1_Plan_and_initiate_compliance_program_11053 rdf:type owl:Class ; rdfs:label "Plan and initiate compliance program"^^xsd:string ; apqc:hasPCFID "11053"^^xsd:string ; apqc:hasHierarchyID "12.4.4.1"^^xsd:string ; rdfs:subClassOf apqc:12_4_4_Ensure_compliance_11047 ; . apqc:12_4_4_2_Execute_compliance_program_11054 rdf:type owl:Class ; rdfs:label "Execute compliance program"^^xsd:string ; apqc:hasPCFID "11054"^^xsd:string ; apqc:hasHierarchyID "12.4.4.2"^^xsd:string ; rdfs:subClassOf apqc:12_4_4_Ensure_compliance_11047 ; . apqc:12_4_5_Manage_outside_counsel_11048 rdf:type owl:Class ; rdfs:label "Manage outside counsel"^^xsd:string ; apqc:hasPCFID "11048"^^xsd:string ; apqc:hasHierarchyID "12.4.5"^^xsd:string ; rdfs:subClassOf apqc:12_4_Manage_legal_and_ethical_issues_11013 ; . apqc:12_4_5_1_Assess_problem_and_determine_work_requirements_11056 rdf:type owl:Class ; rdfs:label "Assess problem and determine work requirements"^^xsd:string ; apqc:hasPCFID "11056"^^xsd:string ; apqc:hasHierarchyID "12.4.5.1"^^xsd:string ; rdfs:subClassOf apqc:12_4_5_Manage_outside_counsel_11048 ; . apqc:12_4_5_2_Engage_Retain_outside_counsel_if_necessary_11057 rdf:type owl:Class ; rdfs:label "Engage/Retain outside counsel if necessary"^^xsd:string ; apqc:hasPCFID "11057"^^xsd:string ; apqc:hasHierarchyID "12.4.5.2"^^xsd:string ; rdfs:subClassOf apqc:12_4_5_Manage_outside_counsel_11048 ; . apqc:12_4_5_3_Receive_strategy_budget_11058 rdf:type owl:Class ; rdfs:label "Receive strategy/budget"^^xsd:string ; apqc:hasPCFID "11058"^^xsd:string ; apqc:hasHierarchyID "12.4.5.3"^^xsd:string ; rdfs:subClassOf apqc:12_4_5_Manage_outside_counsel_11048 ; . apqc:12_4_5_4_Receive_work_product_and_manage_monitor_case_and_work_performed_11059 rdf:type owl:Class ; rdfs:label "Receive work product and manage/monitor case and work performed"^^xsd:string ; apqc:hasPCFID "11059"^^xsd:string ; apqc:hasHierarchyID "12.4.5.4"^^xsd:string ; rdfs:subClassOf apqc:12_4_5_Manage_outside_counsel_11048 ; . apqc:12_4_5_5_Process_payment_for_legal_services_11060 rdf:type owl:Class ; rdfs:label "Process payment for legal services"^^xsd:string ; apqc:hasPCFID "11060"^^xsd:string ; apqc:hasHierarchyID "12.4.5.5"^^xsd:string ; rdfs:subClassOf apqc:12_4_5_Manage_outside_counsel_11048 ; . apqc:12_4_5_6_Track_legal_activity_performance_11061 rdf:type owl:Class ; rdfs:label "Track legal activity/performance"^^xsd:string ; apqc:hasPCFID "11061"^^xsd:string ; apqc:hasHierarchyID "12.4.5.6"^^xsd:string ; rdfs:subClassOf apqc:12_4_5_Manage_outside_counsel_11048 ; . apqc:12_4_6_Protect_intellectual_property_11049 rdf:type owl:Class ; rdfs:label "Protect intellectual property"^^xsd:string ; apqc:hasPCFID "11049"^^xsd:string ; apqc:hasHierarchyID "12.4.6"^^xsd:string ; rdfs:subClassOf apqc:12_4_Manage_legal_and_ethical_issues_11013 ; . apqc:12_4_6_1_Manage_copyrights_patents_and_trademarks_11062 rdf:type owl:Class ; rdfs:label "Manage copyrights, patents, and trademarks"^^xsd:string ; apqc:hasPCFID "11062"^^xsd:string ; apqc:hasHierarchyID "12.4.6.1"^^xsd:string ; rdfs:subClassOf apqc:12_4_6_Protect_intellectual_property_11049 ; . apqc:12_4_6_2_Maintain_intellectual_property_rights_and_restrictions_11063 rdf:type owl:Class ; rdfs:label "Maintain intellectual property rights and restrictions"^^xsd:string ; apqc:hasPCFID "11063"^^xsd:string ; apqc:hasHierarchyID "12.4.6.2"^^xsd:string ; rdfs:subClassOf apqc:12_4_6_Protect_intellectual_property_11049 ; . apqc:12_4_6_3_Administer_licensing_terms_11064 rdf:type owl:Class ; rdfs:label "Administer licensing terms"^^xsd:string ; apqc:hasPCFID "11064"^^xsd:string ; apqc:hasHierarchyID "12.4.6.3"^^xsd:string ; rdfs:subClassOf apqc:12_4_6_Protect_intellectual_property_11049 ; . apqc:12_4_6_4_Administer_options_11065 rdf:type owl:Class ; rdfs:label "Administer options"^^xsd:string ; apqc:hasPCFID "11065"^^xsd:string ; apqc:hasHierarchyID "12.4.6.4"^^xsd:string ; rdfs:subClassOf apqc:12_4_6_Protect_intellectual_property_11049 ; . apqc:12_4_7_Resolve_disputes_and_litigations_11050 rdf:type owl:Class ; rdfs:label "Resolve disputes and litigations"^^xsd:string ; apqc:hasPCFID "11050"^^xsd:string ; apqc:hasHierarchyID "12.4.7"^^xsd:string ; rdfs:subClassOf apqc:12_4_Manage_legal_and_ethical_issues_11013 ; . apqc:12_4_8_Provide_legal_advice_counseling_11051 rdf:type owl:Class ; rdfs:label "Provide legal advice/counseling"^^xsd:string ; apqc:hasPCFID "11051"^^xsd:string ; apqc:hasHierarchyID "12.4.8"^^xsd:string ; rdfs:subClassOf apqc:12_4_Manage_legal_and_ethical_issues_11013 ; . apqc:12_4_9_Negotiate_and_document_agreements_contracts_11052 rdf:type owl:Class ; rdfs:label "Negotiate and document agreements/contracts"^^xsd:string ; apqc:hasPCFID "11052"^^xsd:string ; apqc:hasHierarchyID "12.4.9"^^xsd:string ; rdfs:subClassOf apqc:12_4_Manage_legal_and_ethical_issues_11013 ; . apqc:12_5_Manage_public_relations_program_11014 rdf:type owl:Class ; rdfs:label "Manage public relations program"^^xsd:string ; apqc:hasPCFID "11014"^^xsd:string ; apqc:hasHierarchyID "12.5"^^xsd:string ; rdfs:subClassOf apqc:12_0_Manage_External_Relationships_10012 ; . apqc:12_5_1_Manage_community_relations_11066 rdf:type owl:Class ; rdfs:label "Manage community relations"^^xsd:string ; apqc:hasPCFID "11066"^^xsd:string ; apqc:hasHierarchyID "12.5.1"^^xsd:string ; rdfs:subClassOf apqc:12_5_Manage_public_relations_program_11014 ; . apqc:12_5_2_Manage_media_relations_11067 rdf:type owl:Class ; rdfs:label "Manage media relations"^^xsd:string ; apqc:hasPCFID "11067"^^xsd:string ; apqc:hasHierarchyID "12.5.2"^^xsd:string ; rdfs:subClassOf apqc:12_5_Manage_public_relations_program_11014 ; . apqc:12_5_3_Promote_political_stability_11068 rdf:type owl:Class ; rdfs:label "Promote political stability"^^xsd:string ; apqc:hasPCFID "11068"^^xsd:string ; apqc:hasHierarchyID "12.5.3"^^xsd:string ; rdfs:subClassOf apqc:12_5_Manage_public_relations_program_11014 ; . apqc:12_5_4_Create_press_releases_11069 rdf:type owl:Class ; rdfs:label "Create press releases"^^xsd:string ; apqc:hasPCFID "11069"^^xsd:string ; apqc:hasHierarchyID "12.5.4"^^xsd:string ; rdfs:subClassOf apqc:12_5_Manage_public_relations_program_11014 ; . apqc:12_5_5_Issue_press_releases_11070 rdf:type owl:Class ; rdfs:label "Issue press releases"^^xsd:string ; apqc:hasPCFID "11070"^^xsd:string ; apqc:hasHierarchyID "12.5.5"^^xsd:string ; rdfs:subClassOf apqc:12_5_Manage_public_relations_program_11014 ; . apqc:13_0_Develop_and_Manage_Business_Capabilities_10013 rdf:type owl:Class ; rdfs:label "Develop and Manage Business Capabilities"^^xsd:string ; apqc:hasPCFID "10013"^^xsd:string ; apqc:hasHierarchyID "13.0"^^xsd:string ; rdfs:subClassOf apqc:AmericanProductivityAndQualityCenter; . apqc:13_1_Manage_business_processes_16378 rdf:type owl:Class ; rdfs:label "Manage business processes"^^xsd:string ; apqc:hasPCFID "16378"^^xsd:string ; apqc:hasHierarchyID "13.1"^^xsd:string ; rdfs:subClassOf apqc:13_0_Develop_and_Manage_Business_Capabilities_10013 ; . apqc:13_1_1_Establish_and_maintain_process_management_governance_16379 rdf:type owl:Class ; rdfs:label "Establish and maintain process management governance"^^xsd:string ; apqc:hasPCFID "16379"^^xsd:string ; apqc:hasHierarchyID "13.1.1"^^xsd:string ; rdfs:subClassOf apqc:13_1_Manage_business_processes_16378 ; . apqc:13_1_1_1_Define_and_manage_governance_approach_16380 rdf:type owl:Class ; rdfs:label "Define and manage governance approach"^^xsd:string ; apqc:hasPCFID "16380"^^xsd:string ; apqc:hasHierarchyID "13.1.1.1"^^xsd:string ; rdfs:subClassOf apqc:13_1_1_Establish_and_maintain_process_management_governance_16379 ; . apqc:13_1_1_2_Establish_and_maintain_process_tools_and_templates_16381 rdf:type owl:Class ; rdfs:label "Establish and maintain process tools and templates"^^xsd:string ; apqc:hasPCFID "16381"^^xsd:string ; apqc:hasHierarchyID "13.1.1.2"^^xsd:string ; rdfs:subClassOf apqc:13_1_1_Establish_and_maintain_process_management_governance_16379 ; . apqc:13_1_1_3_Assign_and_support_process_ownership_16382 rdf:type owl:Class ; rdfs:label "Assign and support process ownership"^^xsd:string ; apqc:hasPCFID "16382"^^xsd:string ; apqc:hasHierarchyID "13.1.1.3"^^xsd:string ; rdfs:subClassOf apqc:13_1_1_Establish_and_maintain_process_management_governance_16379 ; . apqc:13_1_1_4_Perform_process_governance_activities_16383 rdf:type owl:Class ; rdfs:label "Perform process governance activities"^^xsd:string ; apqc:hasPCFID "16383"^^xsd:string ; apqc:hasHierarchyID "13.1.1.4"^^xsd:string ; rdfs:subClassOf apqc:13_1_1_Establish_and_maintain_process_management_governance_16379 ; . apqc:13_1_2_Define_and_manage_process_frameworks_16384 rdf:type owl:Class ; rdfs:label "Define and manage process frameworks"^^xsd:string ; apqc:hasPCFID "16384"^^xsd:string ; apqc:hasHierarchyID "13.1.2"^^xsd:string ; rdfs:subClassOf apqc:13_1_Manage_business_processes_16378 ; . apqc:13_1_2_1_Establish_and_maintain_process_framework_16385 rdf:type owl:Class ; rdfs:label "Establish and maintain process framework"^^xsd:string ; apqc:hasPCFID "16385"^^xsd:string ; apqc:hasHierarchyID "13.1.2.1"^^xsd:string ; rdfs:subClassOf apqc:13_1_2_Define_and_manage_process_frameworks_16384 ; . apqc:13_1_2_2_Identify_cross-functional_processes_16386 rdf:type owl:Class ; rdfs:label "Identify cross-functional processes"^^xsd:string ; apqc:hasPCFID "16386"^^xsd:string ; apqc:hasHierarchyID "13.1.2.2"^^xsd:string ; rdfs:subClassOf apqc:13_1_2_Define_and_manage_process_frameworks_16384 ; . apqc:13_1_3_Define_processes_16387 rdf:type owl:Class ; rdfs:label "Define processes"^^xsd:string ; apqc:hasPCFID "16387"^^xsd:string ; apqc:hasHierarchyID "13.1.3"^^xsd:string ; rdfs:subClassOf apqc:13_1_Manage_business_processes_16378 ; . apqc:13_1_3_1_Scope_processes_16388 rdf:type owl:Class ; rdfs:label "Scope processes"^^xsd:string ; apqc:hasPCFID "16388"^^xsd:string ; apqc:hasHierarchyID "13.1.3.1"^^xsd:string ; rdfs:subClassOf apqc:13_1_3_Define_processes_16387 ; . apqc:13_1_3_2_Analyze_processes_16389 rdf:type owl:Class ; rdfs:label "Analyze processes"^^xsd:string ; apqc:hasPCFID "16389"^^xsd:string ; apqc:hasHierarchyID "13.1.3.2"^^xsd:string ; rdfs:subClassOf apqc:13_1_3_Define_processes_16387 ; . apqc:13_1_3_2_1_Identify_published_best_practices_20140 rdf:type owl:Class ; rdfs:label "Identify published best practices"^^xsd:string ; apqc:hasPCFID "20140"^^xsd:string ; apqc:hasHierarchyID "13.1.3.2.1"^^xsd:string ; rdfs:subClassOf apqc:13_1_3_2_Analyze_processes_16389 ; . apqc:13_1_3_3_Model_and_document_processes_16390 rdf:type owl:Class ; rdfs:label "Model and document processes"^^xsd:string ; apqc:hasPCFID "16390"^^xsd:string ; apqc:hasHierarchyID "13.1.3.3"^^xsd:string ; rdfs:subClassOf apqc:13_1_3_Define_processes_16387 ; . apqc:13_1_3_4_Publish_processes_16391 rdf:type owl:Class ; rdfs:label "Publish processes"^^xsd:string ; apqc:hasPCFID "16391"^^xsd:string ; apqc:hasHierarchyID "13.1.3.4"^^xsd:string ; rdfs:subClassOf apqc:13_1_3_Define_processes_16387 ; . apqc:13_1_4_Manage_process_performance_16392 rdf:type owl:Class ; rdfs:label "Manage process performance"^^xsd:string ; apqc:hasPCFID "16392"^^xsd:string ; apqc:hasHierarchyID "13.1.4"^^xsd:string ; rdfs:subClassOf apqc:13_1_Manage_business_processes_16378 ; . apqc:13_1_4_1_Provide_process_training_16393 rdf:type owl:Class ; rdfs:label "Provide process training"^^xsd:string ; apqc:hasPCFID "16393"^^xsd:string ; apqc:hasHierarchyID "13.1.4.1"^^xsd:string ; rdfs:subClassOf apqc:13_1_4_Manage_process_performance_16392 ; . apqc:13_1_4_2_Support_process_execution_16394 rdf:type owl:Class ; rdfs:label "Support process execution"^^xsd:string ; apqc:hasPCFID "16394"^^xsd:string ; apqc:hasHierarchyID "13.1.4.2"^^xsd:string ; rdfs:subClassOf apqc:13_1_4_Manage_process_performance_16392 ; . apqc:13_1_4_3_Measure_and_report_process_performance_16395 rdf:type owl:Class ; rdfs:label "Measure and report process performance"^^xsd:string ; apqc:hasPCFID "16395"^^xsd:string ; apqc:hasHierarchyID "13.1.4.3"^^xsd:string ; rdfs:subClassOf apqc:13_1_4_Manage_process_performance_16392 ; . apqc:13_1_4_3_1_Identify_additional_metrics_as_required_20141 rdf:type owl:Class ; rdfs:label "Identify additional metrics as required"^^xsd:string ; apqc:hasPCFID "20141"^^xsd:string ; apqc:hasHierarchyID "13.1.4.3.1"^^xsd:string ; rdfs:subClassOf apqc:13_1_4_3_Measure_and_report_process_performance_16395 ; . apqc:13_1_5_Improve_processes_16396 rdf:type owl:Class ; rdfs:label "Improve processes"^^xsd:string ; apqc:hasPCFID "16396"^^xsd:string ; apqc:hasHierarchyID "13.1.5"^^xsd:string ; rdfs:subClassOf apqc:13_1_Manage_business_processes_16378 ; . apqc:13_1_5_1_Identify_and_select_improvement_opportunities_16397 rdf:type owl:Class ; rdfs:label "Identify and select improvement opportunities"^^xsd:string ; apqc:hasPCFID "16397"^^xsd:string ; apqc:hasHierarchyID "13.1.5.1"^^xsd:string ; rdfs:subClassOf apqc:13_1_5_Improve_processes_16396 ; . apqc:13_1_5_2_Manage_improvement_projects_16398 rdf:type owl:Class ; rdfs:label "Manage improvement projects"^^xsd:string ; apqc:hasPCFID "16398"^^xsd:string ; apqc:hasHierarchyID "13.1.5.2"^^xsd:string ; rdfs:subClassOf apqc:13_1_5_Improve_processes_16396 ; . apqc:13_1_5_3_Perform_continuous_improvement_activities_16399 rdf:type owl:Class ; rdfs:label "Perform continuous improvement activities"^^xsd:string ; apqc:hasPCFID "16399"^^xsd:string ; apqc:hasHierarchyID "13.1.5.3"^^xsd:string ; rdfs:subClassOf apqc:13_1_5_Improve_processes_16396 ; . apqc:13_2_Manage_portfolio_program_and_project_16400 rdf:type owl:Class ; rdfs:label "Manage portfolio, program, and project"^^xsd:string ; apqc:hasPCFID "16400"^^xsd:string ; apqc:hasHierarchyID "13.2"^^xsd:string ; rdfs:subClassOf apqc:13_0_Develop_and_Manage_Business_Capabilities_10013 ; . apqc:13_2_1_Manage_portfolio_16401 rdf:type owl:Class ; rdfs:label "Manage portfolio"^^xsd:string ; apqc:hasPCFID "16401"^^xsd:string ; apqc:hasHierarchyID "13.2.1"^^xsd:string ; rdfs:subClassOf apqc:13_2_Manage_portfolio_program_and_project_16400 ; . apqc:13_2_1_1_Establish_portfolio_strategy_16402 rdf:type owl:Class ; rdfs:label "Establish portfolio strategy"^^xsd:string ; apqc:hasPCFID "16402"^^xsd:string ; apqc:hasHierarchyID "13.2.1.1"^^xsd:string ; rdfs:subClassOf apqc:13_2_1_Manage_portfolio_16401 ; . apqc:13_2_1_2_Define_portfolio_governance_16403 rdf:type owl:Class ; rdfs:label "Define portfolio governance"^^xsd:string ; apqc:hasPCFID "16403"^^xsd:string ; apqc:hasHierarchyID "13.2.1.2"^^xsd:string ; rdfs:subClassOf apqc:13_2_1_Manage_portfolio_16401 ; . apqc:13_2_1_3_Monitor_and_control_portfolio_16404 rdf:type owl:Class ; rdfs:label "Monitor and control portfolio"^^xsd:string ; apqc:hasPCFID "16404"^^xsd:string ; apqc:hasHierarchyID "13.2.1.3"^^xsd:string ; rdfs:subClassOf apqc:13_2_1_Manage_portfolio_16401 ; . apqc:13_2_2_Manage_programs_16405 rdf:type owl:Class ; rdfs:label "Manage programs"^^xsd:string ; apqc:hasPCFID "16405"^^xsd:string ; apqc:hasHierarchyID "13.2.2"^^xsd:string ; rdfs:subClassOf apqc:13_2_Manage_portfolio_program_and_project_16400 ; . apqc:13_2_2_1_Establish_program_structure_and_approach_16406 rdf:type owl:Class ; rdfs:label "Establish program structure and approach"^^xsd:string ; apqc:hasPCFID "16406"^^xsd:string ; apqc:hasHierarchyID "13.2.2.1"^^xsd:string ; rdfs:subClassOf apqc:13_2_2_Manage_programs_16405 ; . apqc:13_2_2_2_Manage_program_stakeholders_and_partners_16407 rdf:type owl:Class ; rdfs:label "Manage program stakeholders and partners"^^xsd:string ; apqc:hasPCFID "16407"^^xsd:string ; apqc:hasHierarchyID "13.2.2.2"^^xsd:string ; rdfs:subClassOf apqc:13_2_2_Manage_programs_16405 ; . apqc:13_2_2_3_Manage_program_execution_16408 rdf:type owl:Class ; rdfs:label "Manage program execution"^^xsd:string ; apqc:hasPCFID "16408"^^xsd:string ; apqc:hasHierarchyID "13.2.2.3"^^xsd:string ; rdfs:subClassOf apqc:13_2_2_Manage_programs_16405 ; . apqc:13_2_2_4_Review_and_report_program_performance_16409 rdf:type owl:Class ; rdfs:label "Review and report program performance"^^xsd:string ; apqc:hasPCFID "16409"^^xsd:string ; apqc:hasHierarchyID "13.2.2.4"^^xsd:string ; rdfs:subClassOf apqc:13_2_2_Manage_programs_16405 ; . apqc:13_2_3_Manage_projects_16410 rdf:type owl:Class ; rdfs:label "Manage projects"^^xsd:string ; apqc:hasPCFID "16410"^^xsd:string ; apqc:hasHierarchyID "13.2.3"^^xsd:string ; rdfs:subClassOf apqc:13_2_Manage_portfolio_program_and_project_16400 ; . apqc:13_2_3_1_Establish_project_scope_16411 rdf:type owl:Class ; rdfs:label "Establish project scope"^^xsd:string ; apqc:hasPCFID "16411"^^xsd:string ; apqc:hasHierarchyID "13.2.3.1"^^xsd:string ; rdfs:subClassOf apqc:13_2_3_Manage_projects_16410 ; . apqc:13_2_3_1_1_Identify_project_requirements_and_objectives_11117 rdf:type owl:Class ; rdfs:label "Identify project requirements and objectives"^^xsd:string ; apqc:hasPCFID "11117"^^xsd:string ; apqc:hasHierarchyID "13.2.3.1.1"^^xsd:string ; rdfs:subClassOf apqc:13_2_3_1_Establish_project_scope_16411 ; . apqc:13_2_3_1_2_Identify_project_resource_requirements_16412 rdf:type owl:Class ; rdfs:label "Identify project resource requirements"^^xsd:string ; apqc:hasPCFID "16412"^^xsd:string ; apqc:hasHierarchyID "13.2.3.1.2"^^xsd:string ; rdfs:subClassOf apqc:13_2_3_1_Establish_project_scope_16411 ; . apqc:13_2_3_1_3_Assess_culture_and_readiness_for_project_management_approach_11118 rdf:type owl:Class ; rdfs:label "Assess culture and readiness for project management approach"^^xsd:string ; apqc:hasPCFID "11118"^^xsd:string ; apqc:hasHierarchyID "13.2.3.1.3"^^xsd:string ; rdfs:subClassOf apqc:13_2_3_1_Establish_project_scope_16411 ; . apqc:13_2_3_1_4_Identify_appropriate_project_management_methodologies_11119 rdf:type owl:Class ; rdfs:label "Identify appropriate project management methodologies"^^xsd:string ; apqc:hasPCFID "11119"^^xsd:string ; apqc:hasHierarchyID "13.2.3.1.4"^^xsd:string ; rdfs:subClassOf apqc:13_2_3_1_Establish_project_scope_16411 ; . apqc:13_2_3_1_5_Create_business_case_and_obtain_funding_11120 rdf:type owl:Class ; rdfs:label "Create business case and obtain funding"^^xsd:string ; apqc:hasPCFID "11120"^^xsd:string ; apqc:hasHierarchyID "13.2.3.1.5"^^xsd:string ; rdfs:subClassOf apqc:13_2_3_1_Establish_project_scope_16411 ; . apqc:13_2_3_1_6_Develop_project_measures_and_indicators_11121 rdf:type owl:Class ; rdfs:label "Develop project measures and indicators"^^xsd:string ; apqc:hasPCFID "11121"^^xsd:string ; apqc:hasHierarchyID "13.2.3.1.6"^^xsd:string ; rdfs:subClassOf apqc:13_2_3_1_Establish_project_scope_16411 ; . apqc:13_2_3_2_Develop_project_plans_16413 rdf:type owl:Class ; rdfs:label "Develop project plans"^^xsd:string ; apqc:hasPCFID "16413"^^xsd:string ; apqc:hasHierarchyID "13.2.3.2"^^xsd:string ; rdfs:subClassOf apqc:13_2_3_Manage_projects_16410 ; . apqc:13_2_3_2_1_Define_roles_and_resources_11123 rdf:type owl:Class ; rdfs:label "Define roles and resources"^^xsd:string ; apqc:hasPCFID "11123"^^xsd:string ; apqc:hasHierarchyID "13.2.3.2.1"^^xsd:string ; rdfs:subClassOf apqc:13_2_3_2_Develop_project_plans_16413 ; . apqc:13_2_3_2_2_Acquire_secure_project_resources_20142 rdf:type owl:Class ; rdfs:label "Acquire/secure project resources"^^xsd:string ; apqc:hasPCFID "20142"^^xsd:string ; apqc:hasHierarchyID "13.2.3.2.2"^^xsd:string ; rdfs:subClassOf apqc:13_2_3_2_Develop_project_plans_16413 ; . apqc:13_2_3_2_3_Identify_specific_IT_requirements_11124 rdf:type owl:Class ; rdfs:label "Identify specific IT requirements"^^xsd:string ; apqc:hasPCFID "11124"^^xsd:string ; apqc:hasHierarchyID "13.2.3.2.3"^^xsd:string ; rdfs:subClassOf apqc:13_2_3_2_Develop_project_plans_16413 ; . apqc:13_2_3_2_4_Create_training_and_communication_plans_11125 rdf:type owl:Class ; rdfs:label "Create training and communication plans"^^xsd:string ; apqc:hasPCFID "11125"^^xsd:string ; apqc:hasHierarchyID "13.2.3.2.4"^^xsd:string ; rdfs:subClassOf apqc:13_2_3_2_Develop_project_plans_16413 ; . apqc:13_2_3_2_5_Design_recognition_and_reward_approaches_11127 rdf:type owl:Class ; rdfs:label "Design recognition and reward approaches"^^xsd:string ; apqc:hasPCFID "11127"^^xsd:string ; apqc:hasHierarchyID "13.2.3.2.5"^^xsd:string ; rdfs:subClassOf apqc:13_2_3_2_Develop_project_plans_16413 ; . apqc:13_2_3_2_6_Design_and_plan_launch_of_project_11128 rdf:type owl:Class ; rdfs:label "Design and plan launch of project"^^xsd:string ; apqc:hasPCFID "11128"^^xsd:string ; apqc:hasHierarchyID "13.2.3.2.6"^^xsd:string ; rdfs:subClassOf apqc:13_2_3_2_Develop_project_plans_16413 ; . apqc:13_2_3_2_7_Deploy_the_project_11129 rdf:type owl:Class ; rdfs:label "Deploy the project"^^xsd:string ; apqc:hasPCFID "11129"^^xsd:string ; apqc:hasHierarchyID "13.2.3.2.7"^^xsd:string ; rdfs:subClassOf apqc:13_2_3_2_Develop_project_plans_16413 ; . apqc:13_2_3_3_Execute_projects_16414 rdf:type owl:Class ; rdfs:label "Execute projects"^^xsd:string ; apqc:hasPCFID "16414"^^xsd:string ; apqc:hasHierarchyID "13.2.3.3"^^xsd:string ; rdfs:subClassOf apqc:13_2_3_Manage_projects_16410 ; . apqc:13_2_3_3_1_Evaluate_impact_of_project_management__strategy_and_projects__on_measures_and_outcomes_11131 rdf:type owl:Class ; rdfs:label "Evaluate impact of project management (strategy and projects) on measures and outcomes"^^xsd:string ; apqc:hasPCFID "11131"^^xsd:string ; apqc:hasHierarchyID "13.2.3.3.1"^^xsd:string ; rdfs:subClassOf apqc:13_2_3_3_Execute_projects_16414 ; . apqc:13_2_3_3_2_Report_the_status_of_project_16415 rdf:type owl:Class ; rdfs:label "Report the status of project"^^xsd:string ; apqc:hasPCFID "16415"^^xsd:string ; apqc:hasHierarchyID "13.2.3.3.2"^^xsd:string ; rdfs:subClassOf apqc:13_2_3_3_Execute_projects_16414 ; . apqc:13_2_3_3_3_Manage_project_scope_16416 rdf:type owl:Class ; rdfs:label "Manage project scope"^^xsd:string ; apqc:hasPCFID "16416"^^xsd:string ; apqc:hasHierarchyID "13.2.3.3.3"^^xsd:string ; rdfs:subClassOf apqc:13_2_3_3_Execute_projects_16414 ; . apqc:13_2_3_3_4_Promote_and_sustain_activity_and_involvement_11132 rdf:type owl:Class ; rdfs:label "Promote and sustain activity and involvement"^^xsd:string ; apqc:hasPCFID "11132"^^xsd:string ; apqc:hasHierarchyID "13.2.3.3.4"^^xsd:string ; rdfs:subClassOf apqc:13_2_3_3_Execute_projects_16414 ; . apqc:13_2_3_3_5_Realign_and_refresh_project_management_strategy_and_approaches_11133 rdf:type owl:Class ; rdfs:label "Realign and refresh project management strategy and approaches"^^xsd:string ; apqc:hasPCFID "11133"^^xsd:string ; apqc:hasHierarchyID "13.2.3.3.5"^^xsd:string ; rdfs:subClassOf apqc:13_2_3_3_Execute_projects_16414 ; . apqc:13_2_3_4_Review_and_report_project_performance_16417 rdf:type owl:Class ; rdfs:label "Review and report project performance"^^xsd:string ; apqc:hasPCFID "16417"^^xsd:string ; apqc:hasHierarchyID "13.2.3.4"^^xsd:string ; rdfs:subClassOf apqc:13_2_3_Manage_projects_16410 ; . apqc:13_2_3_5_Close_projects_16418 rdf:type owl:Class ; rdfs:label "Close projects"^^xsd:string ; apqc:hasPCFID "16418"^^xsd:string ; apqc:hasHierarchyID "13.2.3.5"^^xsd:string ; rdfs:subClassOf apqc:13_2_3_Manage_projects_16410 ; . apqc:13_3_Manage_enterprise_quality_17471 rdf:type owl:Class ; rdfs:label "Manage enterprise quality"^^xsd:string ; apqc:hasPCFID "17471"^^xsd:string ; apqc:hasHierarchyID "13.3"^^xsd:string ; rdfs:subClassOf apqc:13_0_Develop_and_Manage_Business_Capabilities_10013 ; . apqc:13_3_1_Establish_quality_requirements_17472 rdf:type owl:Class ; rdfs:label "Establish quality requirements"^^xsd:string ; apqc:hasPCFID "17472"^^xsd:string ; apqc:hasHierarchyID "13.3.1"^^xsd:string ; rdfs:subClassOf apqc:13_3_Manage_enterprise_quality_17471 ; . apqc:13_3_1_1_Define_critical-to-quality_characteristics_17473 rdf:type owl:Class ; rdfs:label "Define critical-to-quality characteristics"^^xsd:string ; apqc:hasPCFID "17473"^^xsd:string ; apqc:hasHierarchyID "13.3.1.1"^^xsd:string ; rdfs:subClassOf apqc:13_3_1_Establish_quality_requirements_17472 ; . apqc:13_3_1_2_Define_preventive_quality_activities_17474 rdf:type owl:Class ; rdfs:label "Define preventive quality activities"^^xsd:string ; apqc:hasPCFID "17474"^^xsd:string ; apqc:hasHierarchyID "13.3.1.2"^^xsd:string ; rdfs:subClassOf apqc:13_3_1_Establish_quality_requirements_17472 ; . apqc:13_3_1_3_Develop_quality_controls_17475 rdf:type owl:Class ; rdfs:label "Develop quality controls"^^xsd:string ; apqc:hasPCFID "17475"^^xsd:string ; apqc:hasHierarchyID "13.3.1.3"^^xsd:string ; rdfs:subClassOf apqc:13_3_1_Establish_quality_requirements_17472 ; . apqc:13_3_1_3_1_Define_process_steps_for_controls__or_integration_points__17476 rdf:type owl:Class ; rdfs:label "Define process steps for controls (or integration points)"^^xsd:string ; apqc:hasPCFID "17476"^^xsd:string ; apqc:hasHierarchyID "13.3.1.3.1"^^xsd:string ; rdfs:subClassOf apqc:13_3_1_3_Develop_quality_controls_17475 ; . apqc:13_3_1_3_2_Define_sampling_plan_17477 rdf:type owl:Class ; rdfs:label "Define sampling plan"^^xsd:string ; apqc:hasPCFID "17477"^^xsd:string ; apqc:hasHierarchyID "13.3.1.3.2"^^xsd:string ; rdfs:subClassOf apqc:13_3_1_3_Develop_quality_controls_17475 ; . apqc:13_3_1_3_3_Identify_measurement_methods_17478 rdf:type owl:Class ; rdfs:label "Identify measurement methods"^^xsd:string ; apqc:hasPCFID "17478"^^xsd:string ; apqc:hasHierarchyID "13.3.1.3.3"^^xsd:string ; rdfs:subClassOf apqc:13_3_1_3_Develop_quality_controls_17475 ; . apqc:13_3_1_3_4_Define_required_competencies_17479 rdf:type owl:Class ; rdfs:label "Define required competencies"^^xsd:string ; apqc:hasPCFID "17479"^^xsd:string ; apqc:hasHierarchyID "13.3.1.3.4"^^xsd:string ; rdfs:subClassOf apqc:13_3_1_3_Develop_quality_controls_17475 ; . apqc:13_3_1_4_Prove_capability_to_assess_compliance_with_requirements_17480 rdf:type owl:Class ; rdfs:label "Prove capability to assess compliance with requirements"^^xsd:string ; apqc:hasPCFID "17480"^^xsd:string ; apqc:hasHierarchyID "13.3.1.4"^^xsd:string ; rdfs:subClassOf apqc:13_3_1_Establish_quality_requirements_17472 ; . apqc:13_3_1_5_Finalize_quality_plan_17481 rdf:type owl:Class ; rdfs:label "Finalize quality plan"^^xsd:string ; apqc:hasPCFID "17481"^^xsd:string ; apqc:hasHierarchyID "13.3.1.5"^^xsd:string ; rdfs:subClassOf apqc:13_3_1_Establish_quality_requirements_17472 ; . apqc:13_3_2_Evaluate_performance_to_requirements_17482 rdf:type owl:Class ; rdfs:label "Evaluate performance to requirements"^^xsd:string ; apqc:hasPCFID "17482"^^xsd:string ; apqc:hasHierarchyID "13.3.2"^^xsd:string ; rdfs:subClassOf apqc:13_3_Manage_enterprise_quality_17471 ; . apqc:13_3_2_1_Test_against_quality_plan_17483 rdf:type owl:Class ; rdfs:label "Test against quality plan"^^xsd:string ; apqc:hasPCFID "17483"^^xsd:string ; apqc:hasHierarchyID "13.3.2.1"^^xsd:string ; rdfs:subClassOf apqc:13_3_2_Evaluate_performance_to_requirements_17482 ; . apqc:13_3_2_1_1_Conduct_test_and_collect_data_17484 rdf:type owl:Class ; rdfs:label "Conduct test and collect data"^^xsd:string ; apqc:hasPCFID "17484"^^xsd:string ; apqc:hasHierarchyID "13.3.2.1.1"^^xsd:string ; rdfs:subClassOf apqc:13_3_2_1_Test_against_quality_plan_17483 ; . apqc:13_3_2_1_2_Record_result_s__17485 rdf:type owl:Class ; rdfs:label "Record result(s)"^^xsd:string ; apqc:hasPCFID "17485"^^xsd:string ; apqc:hasHierarchyID "13.3.2.1.2"^^xsd:string ; rdfs:subClassOf apqc:13_3_2_1_Test_against_quality_plan_17483 ; . apqc:13_3_2_1_3_Determine_disposition_of_result_s__17486 rdf:type owl:Class ; rdfs:label "Determine disposition of result(s)"^^xsd:string ; apqc:hasPCFID "17486"^^xsd:string ; apqc:hasHierarchyID "13.3.2.1.3"^^xsd:string ; rdfs:subClassOf apqc:13_3_2_1_Test_against_quality_plan_17483 ; . apqc:13_3_2_2_Assess_results_of_tests_17487 rdf:type owl:Class ; rdfs:label "Assess results of tests"^^xsd:string ; apqc:hasPCFID "17487"^^xsd:string ; apqc:hasHierarchyID "13.3.2.2"^^xsd:string ; rdfs:subClassOf apqc:13_3_2_Evaluate_performance_to_requirements_17482 ; . apqc:13_3_2_2_1_Assess_sample_significance_17488 rdf:type owl:Class ; rdfs:label "Assess sample significance"^^xsd:string ; apqc:hasPCFID "17488"^^xsd:string ; apqc:hasHierarchyID "13.3.2.2.1"^^xsd:string ; rdfs:subClassOf apqc:13_3_2_2_Assess_results_of_tests_17487 ; . apqc:13_3_2_2_2_Summarize_result_s__17489 rdf:type owl:Class ; rdfs:label "Summarize result(s)"^^xsd:string ; apqc:hasPCFID "17489"^^xsd:string ; apqc:hasHierarchyID "13.3.2.2.2"^^xsd:string ; rdfs:subClassOf apqc:13_3_2_2_Assess_results_of_tests_17487 ; . apqc:13_3_2_2_3_Recommend_actions_17490 rdf:type owl:Class ; rdfs:label "Recommend actions"^^xsd:string ; apqc:hasPCFID "17490"^^xsd:string ; apqc:hasHierarchyID "13.3.2.2.3"^^xsd:string ; rdfs:subClassOf apqc:13_3_2_2_Assess_results_of_tests_17487 ; . apqc:13_3_2_2_4_Decide_next_steps_17491 rdf:type owl:Class ; rdfs:label "Decide next steps"^^xsd:string ; apqc:hasPCFID "17491"^^xsd:string ; apqc:hasHierarchyID "13.3.2.2.4"^^xsd:string ; rdfs:subClassOf apqc:13_3_2_2_Assess_results_of_tests_17487 ; . apqc:13_3_3_Manage_non-conformance_17492 rdf:type owl:Class ; rdfs:label "Manage non-conformance"^^xsd:string ; apqc:hasPCFID "17492"^^xsd:string ; apqc:hasHierarchyID "13.3.3"^^xsd:string ; rdfs:subClassOf apqc:13_3_Manage_enterprise_quality_17471 ; . apqc:13_3_3_1_Assess_potential_impact_17493 rdf:type owl:Class ; rdfs:label "Assess potential impact"^^xsd:string ; apqc:hasPCFID "17493"^^xsd:string ; apqc:hasHierarchyID "13.3.3.1"^^xsd:string ; rdfs:subClassOf apqc:13_3_3_Manage_non-conformance_17492 ; . apqc:13_3_3_2_Determine_immediate_action_s__17494 rdf:type owl:Class ; rdfs:label "Determine immediate action(s)"^^xsd:string ; apqc:hasPCFID "17494"^^xsd:string ; apqc:hasHierarchyID "13.3.3.2"^^xsd:string ; rdfs:subClassOf apqc:13_3_3_Manage_non-conformance_17492 ; . apqc:13_3_3_3_Identify_root_cause_s__17495 rdf:type owl:Class ; rdfs:label "Identify root cause(s)"^^xsd:string ; apqc:hasPCFID "17495"^^xsd:string ; apqc:hasHierarchyID "13.3.3.3"^^xsd:string ; rdfs:subClassOf apqc:13_3_3_Manage_non-conformance_17492 ; . apqc:13_3_3_4_Take_corrective_or_preventative_action_17496 rdf:type owl:Class ; rdfs:label "Take corrective or preventative action"^^xsd:string ; apqc:hasPCFID "17496"^^xsd:string ; apqc:hasHierarchyID "13.3.3.4"^^xsd:string ; rdfs:subClassOf apqc:13_3_3_Manage_non-conformance_17492 ; . apqc:13_3_3_5_Close_non-conformance_17497 rdf:type owl:Class ; rdfs:label "Close non-conformance"^^xsd:string ; apqc:hasPCFID "17497"^^xsd:string ; apqc:hasHierarchyID "13.3.3.5"^^xsd:string ; rdfs:subClassOf apqc:13_3_3_Manage_non-conformance_17492 ; . apqc:13_3_4_Implement_and_maintain_the_enterprise_quality_management_system__EQMS__17498 rdf:type owl:Class ; rdfs:label "Implement and maintain the enterprise quality management system (EQMS)"^^xsd:string ; apqc:hasPCFID "17498"^^xsd:string ; apqc:hasHierarchyID "13.3.4"^^xsd:string ; rdfs:subClassOf apqc:13_3_Manage_enterprise_quality_17471 ; . apqc:13_3_4_1_Define_the_quality_strategy_17499 rdf:type owl:Class ; rdfs:label "Define the quality strategy"^^xsd:string ; apqc:hasPCFID "17499"^^xsd:string ; apqc:hasHierarchyID "13.3.4.1"^^xsd:string ; rdfs:subClassOf apqc:13_3_4_Implement_and_maintain_the_enterprise_quality_management_system__EQMS__17498 ; . apqc:13_3_4_2_Plan_and_deploy_the_EQMS_scope_targets_and_goals_17500 rdf:type owl:Class ; rdfs:label "Plan and deploy the EQMS scope, targets, and goals"^^xsd:string ; apqc:hasPCFID "17500"^^xsd:string ; apqc:hasHierarchyID "13.3.4.2"^^xsd:string ; rdfs:subClassOf apqc:13_3_4_Implement_and_maintain_the_enterprise_quality_management_system__EQMS__17498 ; . apqc:13_3_4_3_Identify_core_EQMS_processes_controls_and_metrics_17501 rdf:type owl:Class ; rdfs:label "Identify core EQMS processes, controls, and metrics"^^xsd:string ; apqc:hasPCFID "17501"^^xsd:string ; apqc:hasHierarchyID "13.3.4.3"^^xsd:string ; rdfs:subClassOf apqc:13_3_4_Implement_and_maintain_the_enterprise_quality_management_system__EQMS__17498 ; . apqc:13_3_4_4_Develop_and_document_EQMS_policies_procedures_standards_and_measures_17502 rdf:type owl:Class ; rdfs:label "Develop and document EQMS policies, procedures, standards, and measures"^^xsd:string ; apqc:hasPCFID "17502"^^xsd:string ; apqc:hasHierarchyID "13.3.4.4"^^xsd:string ; rdfs:subClassOf apqc:13_3_4_Implement_and_maintain_the_enterprise_quality_management_system__EQMS__17498 ; . apqc:13_3_4_5_Assess_the_EQMS_performance_17503 rdf:type owl:Class ; rdfs:label "Assess the EQMS performance"^^xsd:string ; apqc:hasPCFID "17503"^^xsd:string ; apqc:hasHierarchyID "13.3.4.5"^^xsd:string ; rdfs:subClassOf apqc:13_3_4_Implement_and_maintain_the_enterprise_quality_management_system__EQMS__17498 ; . apqc:13_3_4_6_Create_environment_and_capability_for_EQMS_improvement_s__17504 rdf:type owl:Class ; rdfs:label "Create environment and capability for EQMS improvement(s)"^^xsd:string ; apqc:hasPCFID "17504"^^xsd:string ; apqc:hasHierarchyID "13.3.4.6"^^xsd:string ; rdfs:subClassOf apqc:13_3_4_Implement_and_maintain_the_enterprise_quality_management_system__EQMS__17498 ; . apqc:13_3_4_6_1_Reward_quality_excellence_17505 rdf:type owl:Class ; rdfs:label "Reward quality excellence"^^xsd:string ; apqc:hasPCFID "17505"^^xsd:string ; apqc:hasHierarchyID "13.3.4.6.1"^^xsd:string ; rdfs:subClassOf apqc:13_3_4_6_Create_environment_and_capability_for_EQMS_improvement_s__17504 ; . apqc:13_3_4_6_2_Create_and_maintain_quality_partnerships_17506 rdf:type owl:Class ; rdfs:label "Create and maintain quality partnerships"^^xsd:string ; apqc:hasPCFID "17506"^^xsd:string ; apqc:hasHierarchyID "13.3.4.6.2"^^xsd:string ; rdfs:subClassOf apqc:13_3_4_6_Create_environment_and_capability_for_EQMS_improvement_s__17504 ; . apqc:13_3_4_6_3_Maintain_talent_capabilities_and_competencies_17507 rdf:type owl:Class ; rdfs:label "Maintain talent capabilities and competencies"^^xsd:string ; apqc:hasPCFID "17507"^^xsd:string ; apqc:hasHierarchyID "13.3.4.6.3"^^xsd:string ; rdfs:subClassOf apqc:13_3_4_6_Create_environment_and_capability_for_EQMS_improvement_s__17504 ; . apqc:13_3_4_6_4_Incorporate_EQMS_messaging_into_communication_channels_17508 rdf:type owl:Class ; rdfs:label "Incorporate EQMS messaging into communication channels"^^xsd:string ; apqc:hasPCFID "17508"^^xsd:string ; apqc:hasHierarchyID "13.3.4.6.4"^^xsd:string ; rdfs:subClassOf apqc:13_3_4_6_Create_environment_and_capability_for_EQMS_improvement_s__17504 ; . apqc:13_3_4_6_5_Assure_independent_EQMS_management_access_to_appropriate_authority_in_the_organization_17509 rdf:type owl:Class ; rdfs:label "Assure independent EQMS management access to appropriate authority in the organization"^^xsd:string ; apqc:hasPCFID "17509"^^xsd:string ; apqc:hasHierarchyID "13.3.4.6.5"^^xsd:string ; rdfs:subClassOf apqc:13_3_4_6_Create_environment_and_capability_for_EQMS_improvement_s__17504 ; . apqc:13_3_4_6_6_Transfer_proven_EQMS_methods_17510 rdf:type owl:Class ; rdfs:label "Transfer proven EQMS methods"^^xsd:string ; apqc:hasPCFID "17510"^^xsd:string ; apqc:hasHierarchyID "13.3.4.6.6"^^xsd:string ; rdfs:subClassOf apqc:13_3_4_6_Create_environment_and_capability_for_EQMS_improvement_s__17504 ; . apqc:13_4_Manage_change_11074 rdf:type owl:Class ; rdfs:label "Manage change"^^xsd:string ; apqc:hasPCFID "11074"^^xsd:string ; apqc:hasHierarchyID "13.4"^^xsd:string ; rdfs:subClassOf apqc:13_0_Develop_and_Manage_Business_Capabilities_10013 ; . apqc:13_4_1_Plan_for_change_11134 rdf:type owl:Class ; rdfs:label "Plan for change"^^xsd:string ; apqc:hasPCFID "11134"^^xsd:string ; apqc:hasHierarchyID "13.4.1"^^xsd:string ; rdfs:subClassOf apqc:13_4_Manage_change_11074 ; . apqc:13_4_1_1_Select_process_improvement_methodology_11138 rdf:type owl:Class ; rdfs:label "Select process improvement methodology"^^xsd:string ; apqc:hasPCFID "11138"^^xsd:string ; apqc:hasHierarchyID "13.4.1.1"^^xsd:string ; rdfs:subClassOf apqc:13_4_1_Plan_for_change_11134 ; . apqc:13_4_1_2_Determine_stakeholders_11140 rdf:type owl:Class ; rdfs:label "Determine stakeholders"^^xsd:string ; apqc:hasPCFID "11140"^^xsd:string ; apqc:hasHierarchyID "13.4.1.2"^^xsd:string ; rdfs:subClassOf apqc:13_4_1_Plan_for_change_11134 ; . apqc:13_4_1_3_Assess_readiness_for_change_11139 rdf:type owl:Class ; rdfs:label "Assess readiness for change"^^xsd:string ; apqc:hasPCFID "11139"^^xsd:string ; apqc:hasHierarchyID "13.4.1.3"^^xsd:string ; rdfs:subClassOf apqc:13_4_1_Plan_for_change_11134 ; . apqc:13_4_1_4_Identify_change_champion_s__11141 rdf:type owl:Class ; rdfs:label "Identify change champion(s)"^^xsd:string ; apqc:hasPCFID "11141"^^xsd:string ; apqc:hasHierarchyID "13.4.1.4"^^xsd:string ; rdfs:subClassOf apqc:13_4_1_Plan_for_change_11134 ; . apqc:13_4_1_5_Form_design_team_11142 rdf:type owl:Class ; rdfs:label "Form design team"^^xsd:string ; apqc:hasPCFID "11142"^^xsd:string ; apqc:hasHierarchyID "13.4.1.5"^^xsd:string ; rdfs:subClassOf apqc:13_4_1_Plan_for_change_11134 ; . apqc:13_4_1_6_Define_scope_11143 rdf:type owl:Class ; rdfs:label "Define scope"^^xsd:string ; apqc:hasPCFID "11143"^^xsd:string ; apqc:hasHierarchyID "13.4.1.6"^^xsd:string ; rdfs:subClassOf apqc:13_4_1_Plan_for_change_11134 ; . apqc:13_4_1_7_Understand_current_state_11144 rdf:type owl:Class ; rdfs:label "Understand current state"^^xsd:string ; apqc:hasPCFID "11144"^^xsd:string ; apqc:hasHierarchyID "13.4.1.7"^^xsd:string ; rdfs:subClassOf apqc:13_4_1_Plan_for_change_11134 ; . apqc:13_4_1_8_Define_future_state_11145 rdf:type owl:Class ; rdfs:label "Define future state"^^xsd:string ; apqc:hasPCFID "11145"^^xsd:string ; apqc:hasHierarchyID "13.4.1.8"^^xsd:string ; rdfs:subClassOf apqc:13_4_1_Plan_for_change_11134 ; . apqc:13_4_1_9_Conduct_organizational_risk_analysis_11146 rdf:type owl:Class ; rdfs:label "Conduct organizational risk analysis"^^xsd:string ; apqc:hasPCFID "11146"^^xsd:string ; apqc:hasHierarchyID "13.4.1.9"^^xsd:string ; rdfs:subClassOf apqc:13_4_1_Plan_for_change_11134 ; . apqc:13_4_1_10_Assess_cultural_issues_11147 rdf:type owl:Class ; rdfs:label "Assess cultural issues"^^xsd:string ; apqc:hasPCFID "11147"^^xsd:string ; apqc:hasHierarchyID "13.4.1.10"^^xsd:string ; rdfs:subClassOf apqc:13_4_1_Plan_for_change_11134 ; . apqc:13_4_1_11_Identify_impacted_groups_20143 rdf:type owl:Class ; rdfs:label "Identify impacted groups"^^xsd:string ; apqc:hasPCFID "20143"^^xsd:string ; apqc:hasHierarchyID "13.4.1.11"^^xsd:string ; rdfs:subClassOf apqc:13_4_1_Plan_for_change_11134 ; . apqc:13_4_1_12_Determine_degree_extent_of_impact_20144 rdf:type owl:Class ; rdfs:label "Determine degree/extent of impact"^^xsd:string ; apqc:hasPCFID "20144"^^xsd:string ; apqc:hasHierarchyID "13.4.1.12"^^xsd:string ; rdfs:subClassOf apqc:13_4_1_Plan_for_change_11134 ; . apqc:13_4_1_13_Establish_accountability_for_change_management_11148 rdf:type owl:Class ; rdfs:label "Establish accountability for change management"^^xsd:string ; apqc:hasPCFID "11148"^^xsd:string ; apqc:hasHierarchyID "13.4.1.13"^^xsd:string ; rdfs:subClassOf apqc:13_4_1_Plan_for_change_11134 ; . apqc:13_4_1_14_Identify_barriers_to_change_11149 rdf:type owl:Class ; rdfs:label "Identify barriers to change"^^xsd:string ; apqc:hasPCFID "11149"^^xsd:string ; apqc:hasHierarchyID "13.4.1.14"^^xsd:string ; rdfs:subClassOf apqc:13_4_1_Plan_for_change_11134 ; . apqc:13_4_1_15_Determine_change_enablers_11150 rdf:type owl:Class ; rdfs:label "Determine change enablers"^^xsd:string ; apqc:hasPCFID "11150"^^xsd:string ; apqc:hasHierarchyID "13.4.1.15"^^xsd:string ; rdfs:subClassOf apqc:13_4_1_Plan_for_change_11134 ; . apqc:13_4_1_16_Identify_resources_and_develop_measures_11151 rdf:type owl:Class ; rdfs:label "Identify resources and develop measures"^^xsd:string ; apqc:hasPCFID "11151"^^xsd:string ; apqc:hasHierarchyID "13.4.1.16"^^xsd:string ; rdfs:subClassOf apqc:13_4_1_Plan_for_change_11134 ; . apqc:13_4_2_Design_the_change_11135 rdf:type owl:Class ; rdfs:label "Design the change"^^xsd:string ; apqc:hasPCFID "11135"^^xsd:string ; apqc:hasHierarchyID "13.4.2"^^xsd:string ; rdfs:subClassOf apqc:13_4_Manage_change_11074 ; . apqc:13_4_2_1_Assess_connection_to_other_initiatives_11152 rdf:type owl:Class ; rdfs:label "Assess connection to other initiatives"^^xsd:string ; apqc:hasPCFID "11152"^^xsd:string ; apqc:hasHierarchyID "13.4.2.1"^^xsd:string ; rdfs:subClassOf apqc:13_4_2_Design_the_change_11135 ; . apqc:13_4_2_2_Develop_change_management_plans_11153 rdf:type owl:Class ; rdfs:label "Develop change management plans"^^xsd:string ; apqc:hasPCFID "11153"^^xsd:string ; apqc:hasHierarchyID "13.4.2.2"^^xsd:string ; rdfs:subClassOf apqc:13_4_2_Design_the_change_11135 ; . apqc:13_4_2_3_Develop_training_plan_11154 rdf:type owl:Class ; rdfs:label "Develop training plan"^^xsd:string ; apqc:hasPCFID "11154"^^xsd:string ; apqc:hasHierarchyID "13.4.2.3"^^xsd:string ; rdfs:subClassOf apqc:13_4_2_Design_the_change_11135 ; . apqc:13_4_2_4_Develop_communication_plan_11155 rdf:type owl:Class ; rdfs:label "Develop communication plan"^^xsd:string ; apqc:hasPCFID "11155"^^xsd:string ; apqc:hasHierarchyID "13.4.2.4"^^xsd:string ; rdfs:subClassOf apqc:13_4_2_Design_the_change_11135 ; . apqc:13_4_2_5_Assign_change_champion_s__20145 rdf:type owl:Class ; rdfs:label "Assign change champion(s)"^^xsd:string ; apqc:hasPCFID "20145"^^xsd:string ; apqc:hasHierarchyID "13.4.2.5"^^xsd:string ; rdfs:subClassOf apqc:13_4_2_Design_the_change_11135 ; . apqc:13_4_2_6_Develop_rewards_incentives_plan_11156 rdf:type owl:Class ; rdfs:label "Develop rewards/incentives plan"^^xsd:string ; apqc:hasPCFID "11156"^^xsd:string ; apqc:hasHierarchyID "13.4.2.6"^^xsd:string ; rdfs:subClassOf apqc:13_4_2_Design_the_change_11135 ; . apqc:13_4_2_7_Establish_change_adoption_metrics_11157 rdf:type owl:Class ; rdfs:label "Establish change adoption metrics"^^xsd:string ; apqc:hasPCFID "11157"^^xsd:string ; apqc:hasHierarchyID "13.4.2.7"^^xsd:string ; rdfs:subClassOf apqc:13_4_2_Design_the_change_11135 ; . apqc:13_4_2_8_Establish_Clarify_new_roles_11158 rdf:type owl:Class ; rdfs:label "Establish/Clarify new roles"^^xsd:string ; apqc:hasPCFID "11158"^^xsd:string ; apqc:hasHierarchyID "13.4.2.8"^^xsd:string ; rdfs:subClassOf apqc:13_4_2_Design_the_change_11135 ; . apqc:13_4_2_9_Identify_budget_roles_11159 rdf:type owl:Class ; rdfs:label "Identify budget/roles"^^xsd:string ; apqc:hasPCFID "11159"^^xsd:string ; apqc:hasHierarchyID "13.4.2.9"^^xsd:string ; rdfs:subClassOf apqc:13_4_2_Design_the_change_11135 ; . apqc:13_4_3_Implement_change_11136 rdf:type owl:Class ; rdfs:label "Implement change"^^xsd:string ; apqc:hasPCFID "11136"^^xsd:string ; apqc:hasHierarchyID "13.4.3"^^xsd:string ; rdfs:subClassOf apqc:13_4_Manage_change_11074 ; . apqc:13_4_3_1_Create_commitment_for_improvement_change_11160 rdf:type owl:Class ; rdfs:label "Create commitment for improvement/change"^^xsd:string ; apqc:hasPCFID "11160"^^xsd:string ; apqc:hasHierarchyID "13.4.3.1"^^xsd:string ; rdfs:subClassOf apqc:13_4_3_Implement_change_11136 ; . apqc:13_4_3_2_Reengineer_business_processes_and_systems_11161 rdf:type owl:Class ; rdfs:label "Reengineer business processes and systems"^^xsd:string ; apqc:hasPCFID "11161"^^xsd:string ; apqc:hasHierarchyID "13.4.3.2"^^xsd:string ; rdfs:subClassOf apqc:13_4_3_Implement_change_11136 ; . apqc:13_4_3_3_Support_transition_to_new_roles_or_exit_strategies_for_incumbents_11162 rdf:type owl:Class ; rdfs:label "Support transition to new roles or exit strategies for incumbents"^^xsd:string ; apqc:hasPCFID "11162"^^xsd:string ; apqc:hasHierarchyID "13.4.3.3"^^xsd:string ; rdfs:subClassOf apqc:13_4_3_Implement_change_11136 ; . apqc:13_4_3_4_Monitor_change_11163 rdf:type owl:Class ; rdfs:label "Monitor change"^^xsd:string ; apqc:hasPCFID "11163"^^xsd:string ; apqc:hasHierarchyID "13.4.3.4"^^xsd:string ; rdfs:subClassOf apqc:13_4_3_Implement_change_11136 ; . apqc:13_4_3_5_Report_on_change_20146 rdf:type owl:Class ; rdfs:label "Report on change"^^xsd:string ; apqc:hasPCFID "20146"^^xsd:string ; apqc:hasHierarchyID "13.4.3.5"^^xsd:string ; rdfs:subClassOf apqc:13_4_3_Implement_change_11136 ; . apqc:13_4_4_Sustain_improvement_11137 rdf:type owl:Class ; rdfs:label "Sustain improvement"^^xsd:string ; apqc:hasPCFID "11137"^^xsd:string ; apqc:hasHierarchyID "13.4.4"^^xsd:string ; rdfs:subClassOf apqc:13_4_Manage_change_11074 ; . apqc:13_4_4_1_Monitor_improved_process_performance_11164 rdf:type owl:Class ; rdfs:label "Monitor improved process performance"^^xsd:string ; apqc:hasPCFID "11164"^^xsd:string ; apqc:hasHierarchyID "13.4.4.1"^^xsd:string ; rdfs:subClassOf apqc:13_4_4_Sustain_improvement_11137 ; . apqc:13_4_4_2_Capture_and_reuse_lessons_learned_from_change_process_11165 rdf:type owl:Class ; rdfs:label "Capture and reuse lessons learned from change process"^^xsd:string ; apqc:hasPCFID "11165"^^xsd:string ; apqc:hasHierarchyID "13.4.4.2"^^xsd:string ; rdfs:subClassOf apqc:13_4_4_Sustain_improvement_11137 ; . apqc:13_4_4_3_Take_corrective_action_as_necessary_11166 rdf:type owl:Class ; rdfs:label "Take corrective action as necessary"^^xsd:string ; apqc:hasPCFID "11166"^^xsd:string ; apqc:hasHierarchyID "13.4.4.3"^^xsd:string ; rdfs:subClassOf apqc:13_4_4_Sustain_improvement_11137 ; . apqc:13_5_Develop_and_manage_enterprise-wide_knowledge_management__KM__capability_11073 rdf:type owl:Class ; rdfs:label "Develop and manage enterprise-wide knowledge management (KM) capability"^^xsd:string ; apqc:hasPCFID "11073"^^xsd:string ; apqc:hasHierarchyID "13.5"^^xsd:string ; rdfs:subClassOf apqc:13_0_Develop_and_Manage_Business_Capabilities_10013 ; . apqc:13_5_1_Develop_KM_strategy_11095 rdf:type owl:Class ; rdfs:label "Develop KM strategy"^^xsd:string ; apqc:hasPCFID "11095"^^xsd:string ; apqc:hasHierarchyID "13.5.1"^^xsd:string ; rdfs:subClassOf apqc:13_5_Develop_and_manage_enterprise-wide_knowledge_management__KM__capability_11073 ; . apqc:13_5_1_1_Develop_governance_model_11100 rdf:type owl:Class ; rdfs:label "Develop governance model"^^xsd:string ; apqc:hasPCFID "11100"^^xsd:string ; apqc:hasHierarchyID "13.5.1.1"^^xsd:string ; rdfs:subClassOf apqc:13_5_1_Develop_KM_strategy_11095 ; . apqc:13_5_1_2_Establish_central_KM_core_group_11101 rdf:type owl:Class ; rdfs:label "Establish central KM core group"^^xsd:string ; apqc:hasPCFID "11101"^^xsd:string ; apqc:hasHierarchyID "13.5.1.2"^^xsd:string ; rdfs:subClassOf apqc:13_5_1_Develop_KM_strategy_11095 ; . apqc:13_5_1_3_Define_roles_and_accountability_of_core_group_versus_operating_units_11102 rdf:type owl:Class ; rdfs:label "Define roles and accountability of core group versus operating units"^^xsd:string ; apqc:hasPCFID "11102"^^xsd:string ; apqc:hasHierarchyID "13.5.1.3"^^xsd:string ; rdfs:subClassOf apqc:13_5_1_Develop_KM_strategy_11095 ; . apqc:13_5_1_4_Develop_funding_models_11103 rdf:type owl:Class ; rdfs:label "Develop funding models"^^xsd:string ; apqc:hasPCFID "11103"^^xsd:string ; apqc:hasHierarchyID "13.5.1.4"^^xsd:string ; rdfs:subClassOf apqc:13_5_1_Develop_KM_strategy_11095 ; . apqc:13_5_1_5_Identify_links_to_key_initiatives_11104 rdf:type owl:Class ; rdfs:label "Identify links to key initiatives"^^xsd:string ; apqc:hasPCFID "11104"^^xsd:string ; apqc:hasHierarchyID "13.5.1.5"^^xsd:string ; rdfs:subClassOf apqc:13_5_1_Develop_KM_strategy_11095 ; . apqc:13_5_1_6_Develop_core_KM_methodologies_11105 rdf:type owl:Class ; rdfs:label "Develop core KM methodologies"^^xsd:string ; apqc:hasPCFID "11105"^^xsd:string ; apqc:hasHierarchyID "13.5.1.6"^^xsd:string ; rdfs:subClassOf apqc:13_5_1_Develop_KM_strategy_11095 ; . apqc:13_5_1_7_Assess_IT_needs_and_engage_IT_function_11106 rdf:type owl:Class ; rdfs:label "Assess IT needs and engage IT function"^^xsd:string ; apqc:hasPCFID "11106"^^xsd:string ; apqc:hasHierarchyID "13.5.1.7"^^xsd:string ; rdfs:subClassOf apqc:13_5_1_Develop_KM_strategy_11095 ; . apqc:13_5_1_8_Develop_training_and_communication_plans_11107 rdf:type owl:Class ; rdfs:label "Develop training and communication plans"^^xsd:string ; apqc:hasPCFID "11107"^^xsd:string ; apqc:hasHierarchyID "13.5.1.8"^^xsd:string ; rdfs:subClassOf apqc:13_5_1_Develop_KM_strategy_11095 ; . apqc:13_5_1_9_Develop_change_management_approaches_11108 rdf:type owl:Class ; rdfs:label "Develop change management approaches"^^xsd:string ; apqc:hasPCFID "11108"^^xsd:string ; apqc:hasHierarchyID "13.5.1.9"^^xsd:string ; rdfs:subClassOf apqc:13_5_1_Develop_KM_strategy_11095 ; . apqc:13_5_1_10_Develop_strategic_measures_and_indicators_11109 rdf:type owl:Class ; rdfs:label "Develop strategic measures and indicators"^^xsd:string ; apqc:hasPCFID "11109"^^xsd:string ; apqc:hasHierarchyID "13.5.1.10"^^xsd:string ; rdfs:subClassOf apqc:13_5_1_Develop_KM_strategy_11095 ; . apqc:13_5_2_Assess_KM_capabilities_11096 rdf:type owl:Class ; rdfs:label "Assess KM capabilities"^^xsd:string ; apqc:hasPCFID "11096"^^xsd:string ; apqc:hasHierarchyID "13.5.2"^^xsd:string ; rdfs:subClassOf apqc:13_5_Develop_and_manage_enterprise-wide_knowledge_management__KM__capability_11073 ; . apqc:13_5_2_1_Assess_maturity_of_existing_KM_initiatives_11110 rdf:type owl:Class ; rdfs:label "Assess maturity of existing KM initiatives"^^xsd:string ; apqc:hasPCFID "11110"^^xsd:string ; apqc:hasHierarchyID "13.5.2.1"^^xsd:string ; rdfs:subClassOf apqc:13_5_2_Assess_KM_capabilities_11096 ; . apqc:13_5_2_2_Evaluate_existing_KM_approaches_11111 rdf:type owl:Class ; rdfs:label "Evaluate existing KM approaches"^^xsd:string ; apqc:hasPCFID "11111"^^xsd:string ; apqc:hasHierarchyID "13.5.2.2"^^xsd:string ; rdfs:subClassOf apqc:13_5_2_Assess_KM_capabilities_11096 ; . apqc:13_5_2_3_Identify_gaps_and_needs_11112 rdf:type owl:Class ; rdfs:label "Identify gaps and needs"^^xsd:string ; apqc:hasPCFID "11112"^^xsd:string ; apqc:hasHierarchyID "13.5.2.3"^^xsd:string ; rdfs:subClassOf apqc:13_5_2_Assess_KM_capabilities_11096 ; . apqc:13_5_2_4_Enhance_Modify_existing_KM_approaches_11113 rdf:type owl:Class ; rdfs:label "Enhance/Modify existing KM approaches"^^xsd:string ; apqc:hasPCFID "11113"^^xsd:string ; apqc:hasHierarchyID "13.5.2.4"^^xsd:string ; rdfs:subClassOf apqc:13_5_2_Assess_KM_capabilities_11096 ; . apqc:13_5_2_5_Develop_new_KM_approaches_11114 rdf:type owl:Class ; rdfs:label "Develop new KM approaches"^^xsd:string ; apqc:hasPCFID "11114"^^xsd:string ; apqc:hasHierarchyID "13.5.2.5"^^xsd:string ; rdfs:subClassOf apqc:13_5_2_Assess_KM_capabilities_11096 ; . apqc:13_5_2_6_Implement_new_KM_approaches_11115 rdf:type owl:Class ; rdfs:label "Implement new KM approaches"^^xsd:string ; apqc:hasPCFID "11115"^^xsd:string ; apqc:hasHierarchyID "13.5.2.6"^^xsd:string ; rdfs:subClassOf apqc:13_5_2_Assess_KM_capabilities_11096 ; . apqc:13_6_Measure_and_benchmark_16436 rdf:type owl:Class ; rdfs:label "Measure and benchmark"^^xsd:string ; apqc:hasPCFID "16436"^^xsd:string ; apqc:hasHierarchyID "13.6"^^xsd:string ; rdfs:subClassOf apqc:13_0_Develop_and_Manage_Business_Capabilities_10013 ; . apqc:13_6_1_Create_and_manage_organizational_performance_strategy_11071 rdf:type owl:Class ; rdfs:label "Create and manage organizational performance strategy"^^xsd:string ; apqc:hasPCFID "11071"^^xsd:string ; apqc:hasHierarchyID "13.6.1"^^xsd:string ; rdfs:subClassOf apqc:13_6_Measure_and_benchmark_16436 ; . apqc:13_6_1_1_Create_enterprise_measurement_systems_model_11075 rdf:type owl:Class ; rdfs:label "Create enterprise measurement systems model"^^xsd:string ; apqc:hasPCFID "11075"^^xsd:string ; apqc:hasHierarchyID "13.6.1.1"^^xsd:string ; rdfs:subClassOf apqc:13_6_1_Create_and_manage_organizational_performance_strategy_11071 ; . apqc:13_6_1_2_Measure_process_productivity_11076 rdf:type owl:Class ; rdfs:label "Measure process productivity"^^xsd:string ; apqc:hasPCFID "11076"^^xsd:string ; apqc:hasHierarchyID "13.6.1.2"^^xsd:string ; rdfs:subClassOf apqc:13_6_1_Create_and_manage_organizational_performance_strategy_11071 ; . apqc:13_6_1_3_Measure_cost_effectiveness_11077 rdf:type owl:Class ; rdfs:label "Measure cost effectiveness"^^xsd:string ; apqc:hasPCFID "11077"^^xsd:string ; apqc:hasHierarchyID "13.6.1.3"^^xsd:string ; rdfs:subClassOf apqc:13_6_1_Create_and_manage_organizational_performance_strategy_11071 ; . apqc:13_6_1_4_Measure_staff_efficiency_11078 rdf:type owl:Class ; rdfs:label "Measure staff efficiency"^^xsd:string ; apqc:hasPCFID "11078"^^xsd:string ; apqc:hasHierarchyID "13.6.1.4"^^xsd:string ; rdfs:subClassOf apqc:13_6_1_Create_and_manage_organizational_performance_strategy_11071 ; . apqc:13_6_1_5_Measure_cycle_time_11079 rdf:type owl:Class ; rdfs:label "Measure cycle time"^^xsd:string ; apqc:hasPCFID "11079"^^xsd:string ; apqc:hasHierarchyID "13.6.1.5"^^xsd:string ; rdfs:subClassOf apqc:13_6_1_Create_and_manage_organizational_performance_strategy_11071 ; . apqc:13_6_2_Benchmark_performance_11072 rdf:type owl:Class ; rdfs:label "Benchmark performance"^^xsd:string ; apqc:hasPCFID "11072"^^xsd:string ; apqc:hasHierarchyID "13.6.2"^^xsd:string ; rdfs:subClassOf apqc:13_6_Measure_and_benchmark_16436 ; . apqc:13_6_2_1_Conduct_performance_assessments_11083 rdf:type owl:Class ; rdfs:label "Conduct performance assessments"^^xsd:string ; apqc:hasPCFID "11083"^^xsd:string ; apqc:hasHierarchyID "13.6.2.1"^^xsd:string ; rdfs:subClassOf apqc:13_6_2_Benchmark_performance_11072 ; . apqc:13_6_2_2_Develop_benchmarking_capabilities_11084 rdf:type owl:Class ; rdfs:label "Develop benchmarking capabilities"^^xsd:string ; apqc:hasPCFID "11084"^^xsd:string ; apqc:hasHierarchyID "13.6.2.2"^^xsd:string ; rdfs:subClassOf apqc:13_6_2_Benchmark_performance_11072 ; . apqc:13_6_2_3_Conduct_internal_process_and_external_competitive_benchmarking_11085 rdf:type owl:Class ; rdfs:label "Conduct internal process and external competitive benchmarking"^^xsd:string ; apqc:hasPCFID "11085"^^xsd:string ; apqc:hasHierarchyID "13.6.2.3"^^xsd:string ; rdfs:subClassOf apqc:13_6_2_Benchmark_performance_11072 ; . apqc:13_6_2_4_Conduct_gap_analysis_11087 rdf:type owl:Class ; rdfs:label "Conduct gap analysis"^^xsd:string ; apqc:hasPCFID "11087"^^xsd:string ; apqc:hasHierarchyID "13.6.2.4"^^xsd:string ; rdfs:subClassOf apqc:13_6_2_Benchmark_performance_11072 ; . apqc:13_6_2_5_Establish_need_for_change_11088 rdf:type owl:Class ; rdfs:label "Establish need for change"^^xsd:string ; apqc:hasPCFID "11088"^^xsd:string ; apqc:hasHierarchyID "13.6.2.5"^^xsd:string ; rdfs:subClassOf apqc:13_6_2_Benchmark_performance_11072 ; . apqc:13_6_3_Evaluate_process_performance_20147 rdf:type owl:Class ; rdfs:label "Evaluate process performance"^^xsd:string ; apqc:hasPCFID "20147"^^xsd:string ; apqc:hasHierarchyID "13.6.3"^^xsd:string ; rdfs:subClassOf apqc:13_6_Measure_and_benchmark_16436 ; . apqc:13_6_3_1_Establish_appropriate_performance_indicators__metrics__10270 rdf:type owl:Class ; rdfs:label "Establish appropriate performance indicators (metrics)"^^xsd:string ; apqc:hasPCFID "10270"^^xsd:string ; apqc:hasHierarchyID "13.6.3.1"^^xsd:string ; rdfs:subClassOf apqc:13_6_3_Evaluate_process_performance_20147 ; . apqc:13_6_3_2_Establish_monitoring_frequency_10271 rdf:type owl:Class ; rdfs:label "Establish monitoring frequency"^^xsd:string ; apqc:hasPCFID "10271"^^xsd:string ; apqc:hasHierarchyID "13.6.3.2"^^xsd:string ; rdfs:subClassOf apqc:13_6_3_Evaluate_process_performance_20147 ; . apqc:13_6_3_3_Collect_data_20148 rdf:type owl:Class ; rdfs:label "Collect data"^^xsd:string ; apqc:hasPCFID "20148"^^xsd:string ; apqc:hasHierarchyID "13.6.3.3"^^xsd:string ; rdfs:subClassOf apqc:13_6_3_Evaluate_process_performance_20147 ; . apqc:13_6_3_4_Calculate_performance_measures_10272 rdf:type owl:Class ; rdfs:label "Calculate performance measures"^^xsd:string ; apqc:hasPCFID "10272"^^xsd:string ; apqc:hasHierarchyID "13.6.3.4"^^xsd:string ; rdfs:subClassOf apqc:13_6_3_Evaluate_process_performance_20147 ; . apqc:13_6_3_5_Identify_performance_trends_10273 rdf:type owl:Class ; rdfs:label "Identify performance trends"^^xsd:string ; apqc:hasPCFID "10273"^^xsd:string ; apqc:hasHierarchyID "13.6.3.5"^^xsd:string ; rdfs:subClassOf apqc:13_6_3_Evaluate_process_performance_20147 ; . apqc:13_6_3_6_Analyze_performance_against_benchmark_data_10274 rdf:type owl:Class ; rdfs:label "Analyze performance against benchmark data"^^xsd:string ; apqc:hasPCFID "10274"^^xsd:string ; apqc:hasHierarchyID "13.6.3.6"^^xsd:string ; rdfs:subClassOf apqc:13_6_3_Evaluate_process_performance_20147 ; . apqc:13_6_3_7_Prepare_reports_10275 rdf:type owl:Class ; rdfs:label "Prepare reports"^^xsd:string ; apqc:hasPCFID "10275"^^xsd:string ; apqc:hasHierarchyID "13.6.3.7"^^xsd:string ; rdfs:subClassOf apqc:13_6_3_Evaluate_process_performance_20147 ; . apqc:13_6_3_8_Develop_performance_improvement_plan_10276 rdf:type owl:Class ; rdfs:label "Develop performance improvement plan"^^xsd:string ; apqc:hasPCFID "10276"^^xsd:string ; apqc:hasHierarchyID "13.6.3.8"^^xsd:string ; rdfs:subClassOf apqc:13_6_3_Evaluate_process_performance_20147 ; . apqc:13_7_Manage_environmental_health_and_safety__EHS__11179 rdf:type owl:Class ; rdfs:label "Manage environmental health and safety (EHS)"^^xsd:string ; apqc:hasPCFID "11179"^^xsd:string ; apqc:hasHierarchyID "13.7"^^xsd:string ; rdfs:subClassOf apqc:13_0_Develop_and_Manage_Business_Capabilities_10013 ; . apqc:13_7_1_Determine_environmental_health_and_safety_impacts_11180 rdf:type owl:Class ; rdfs:label "Determine environmental health and safety impacts"^^xsd:string ; apqc:hasPCFID "11180"^^xsd:string ; apqc:hasHierarchyID "13.7.1"^^xsd:string ; rdfs:subClassOf apqc:13_7_Manage_environmental_health_and_safety__EHS__11179 ; . apqc:13_7_1_1_Evaluate_environmental_impact_of_products_services_and_operations_11186 rdf:type owl:Class ; rdfs:label "Evaluate environmental impact of products, services, and operations"^^xsd:string ; apqc:hasPCFID "11186"^^xsd:string ; apqc:hasHierarchyID "13.7.1.1"^^xsd:string ; rdfs:subClassOf apqc:13_7_1_Determine_environmental_health_and_safety_impacts_11180 ; . apqc:13_7_1_2_Conduct_health_and_safety_and_environmental_audits_11187 rdf:type owl:Class ; rdfs:label "Conduct health and safety and environmental audits"^^xsd:string ; apqc:hasPCFID "11187"^^xsd:string ; apqc:hasHierarchyID "13.7.1.2"^^xsd:string ; rdfs:subClassOf apqc:13_7_1_Determine_environmental_health_and_safety_impacts_11180 ; . apqc:13_7_2_Develop_and_execute_functional_EHS_program_11181 rdf:type owl:Class ; rdfs:label "Develop and execute functional EHS program"^^xsd:string ; apqc:hasPCFID "11181"^^xsd:string ; apqc:hasHierarchyID "13.7.2"^^xsd:string ; rdfs:subClassOf apqc:13_7_Manage_environmental_health_and_safety__EHS__11179 ; . apqc:13_7_2_1_Identify_regulatory_and_stakeholder_requirements_11188 rdf:type owl:Class ; rdfs:label "Identify regulatory and stakeholder requirements"^^xsd:string ; apqc:hasPCFID "11188"^^xsd:string ; apqc:hasHierarchyID "13.7.2.1"^^xsd:string ; rdfs:subClassOf apqc:13_7_2_Develop_and_execute_functional_EHS_program_11181 ; . apqc:13_7_2_2_Assess_future_risks_and_opportunities_11189 rdf:type owl:Class ; rdfs:label "Assess future risks and opportunities"^^xsd:string ; apqc:hasPCFID "11189"^^xsd:string ; apqc:hasHierarchyID "13.7.2.2"^^xsd:string ; rdfs:subClassOf apqc:13_7_2_Develop_and_execute_functional_EHS_program_11181 ; . apqc:13_7_2_3_Create_EHS_policy_11190 rdf:type owl:Class ; rdfs:label "Create EHS policy"^^xsd:string ; apqc:hasPCFID "11190"^^xsd:string ; apqc:hasHierarchyID "13.7.2.3"^^xsd:string ; rdfs:subClassOf apqc:13_7_2_Develop_and_execute_functional_EHS_program_11181 ; . apqc:13_7_2_4_Record_and_manage_EHS_events_11191 rdf:type owl:Class ; rdfs:label "Record and manage EHS events"^^xsd:string ; apqc:hasPCFID "11191"^^xsd:string ; apqc:hasHierarchyID "13.7.2.4"^^xsd:string ; rdfs:subClassOf apqc:13_7_2_Develop_and_execute_functional_EHS_program_11181 ; . apqc:13_7_3_Train_and_educate_functional_employees_11182 rdf:type owl:Class ; rdfs:label "Train and educate functional employees"^^xsd:string ; apqc:hasPCFID "11182"^^xsd:string ; apqc:hasHierarchyID "13.7.3"^^xsd:string ; rdfs:subClassOf apqc:13_7_Manage_environmental_health_and_safety__EHS__11179 ; . apqc:13_7_3_1_Communicate_EHS_issues_to_stakeholders_and_provide_support_11192 rdf:type owl:Class ; rdfs:label "Communicate EHS issues to stakeholders and provide support"^^xsd:string ; apqc:hasPCFID "11192"^^xsd:string ; apqc:hasHierarchyID "13.7.3.1"^^xsd:string ; rdfs:subClassOf apqc:13_7_3_Train_and_educate_functional_employees_11182 ; . apqc:13_7_4_Monitor_and_manage_functional_EHS_management_program_11183 rdf:type owl:Class ; rdfs:label "Monitor and manage functional EHS management program"^^xsd:string ; apqc:hasPCFID "11183"^^xsd:string ; apqc:hasHierarchyID "13.7.4"^^xsd:string ; rdfs:subClassOf apqc:13_7_Manage_environmental_health_and_safety__EHS__11179 ; . apqc:13_7_4_1_Manage_EHS_costs_and_benefits_11193 rdf:type owl:Class ; rdfs:label "Manage EHS costs and benefits"^^xsd:string ; apqc:hasPCFID "11193"^^xsd:string ; apqc:hasHierarchyID "13.7.4.1"^^xsd:string ; rdfs:subClassOf apqc:13_7_4_Monitor_and_manage_functional_EHS_management_program_11183 ; . apqc:13_7_4_2_Measure_and_report_EHS_performance_11194 rdf:type owl:Class ; rdfs:label "Measure and report EHS performance"^^xsd:string ; apqc:hasPCFID "11194"^^xsd:string ; apqc:hasHierarchyID "13.7.4.2"^^xsd:string ; rdfs:subClassOf apqc:13_7_4_Monitor_and_manage_functional_EHS_management_program_11183 ; . apqc:13_7_4_3_Implement_emergency_response_program_11196 rdf:type owl:Class ; rdfs:label "Implement emergency response program"^^xsd:string ; apqc:hasPCFID "11196"^^xsd:string ; apqc:hasHierarchyID "13.7.4.3"^^xsd:string ; rdfs:subClassOf apqc:13_7_4_Monitor_and_manage_functional_EHS_management_program_11183 ; . apqc:13_7_4_4_Implement_pollution_prevention_program_11197 rdf:type owl:Class ; rdfs:label "Implement pollution prevention program"^^xsd:string ; apqc:hasPCFID "11197"^^xsd:string ; apqc:hasHierarchyID "13.7.4.4"^^xsd:string ; rdfs:subClassOf apqc:13_7_4_Monitor_and_manage_functional_EHS_management_program_11183 ; . apqc:13_7_4_5_Provide_employees_with_EHS_support_11195 rdf:type owl:Class ; rdfs:label "Provide employees with EHS support"^^xsd:string ; apqc:hasPCFID "11195"^^xsd:string ; apqc:hasHierarchyID "13.7.4.5"^^xsd:string ; rdfs:subClassOf apqc:13_7_4_Monitor_and_manage_functional_EHS_management_program_11183 ; .