Programme Status Dashboard

Enterprise AI & Agentic Programme

Prepared for Corey Gray · Reporting date Monday 7 September 2026 · Sources: Outlook, Microsoft Teams, SharePoint & OneDrive, plus public vendor and regulatory research

6Workstreams tracked
1Off track
4At risk
1On track
11Open actions
12Days to next hard deadline

01Programme health

Six workstreams assembled from programme documents, mailbox notifications and the Teams estate. Each card names the evidence it rests on. RAG status is assigned from the presence and age of open blockers, not from a formal status report — no signed-off RAG return was found in the sources searched.

On track

AI Agent Central — governance portal & CoE

Owner: Corey Gray · Delivery team: AI Agent Governance team (Teams: AI Agent Central)

Latest
Version 3 is live — described in the portal as “the new AI Hub for employees, Microsoft Agent 365 integration, and a refreshed experience”.
Structure
Team stood up 25 March 2026 with Discussion and Support channels; Ideas channel added 27 March; Workflows automation added 2 April 2026.
Watch
Deployment prerequisites (Power Platform environment with Dataverse, System Administrator role, CoE Teams channels) are documented but not evidenced as verified for v3.

Sources: AI Agent Central portal page (index.html); AI Agent Central - Deployment Guide; Teams channel creation events, 25 Mar – 2 Apr 2026.

At risk

AI governance framework & policy

Owner: AI Governance Lead (Accountable: CIO, per the RACI matrix)

Delivered
AI Governance Policy Book dated 4 February 2026, covering Copilot Studio, Azure AI Foundry, M365 Agent SDK and custom agents; plus a RACI strategy plan and a Quick-Start Checklist.
Plan
Three phases over 12 weeks — principles, environments and DLP (weeks 1–4); authentication, Content Safety and evaluation metrics (weeks 5–8); automation, monitoring and cost governance (weeks 9–12).
Blocker
ZAG-5 “Draft compliance criteria for agent behavior” is reported overdue, and ZAG-6 “Set Up Agent Registration & Verification” is still unassigned in the ZAVA AI Governance space.

Sources: AI_Governance_Policy_Book; AI_Governance_Strategy_RACI; AI_Governance_QuickStart_Checklist; Jira weekly update, 2 September 2026; Daily Task Digest, 6 September 2026.

At risk

Zava S2P agent (Source-to-Pay)

Owner: Corey Gray · Stakeholder awaiting update: Adil Eli

Objective
Raise enterprise-wide adoption of the S2P agentic platform to 80% of business units, with measurable cost reductions.
Governance
A dedicated framework exists — responsible-AI principles, tiered Sandbox → Team → Enterprise rollout, and an audit/retrain/redesign monitoring cycle.
Blocker
“Hi Corey. What is the status of S2P agent?” — raised 22 April 2026 and still logged as awaiting reply. That is 138 days open as at the reporting date.

Sources: Draft roadmap for AI/agentic integration (Zava S2P Agent); GovernedAI Governance Framework for S2P Agent; Daily Task Digest, 6 September 2026.

At risk

Sales Agent — AI/agentic roadmap

Owner: Corey Gray · Approval body: Leadership

In progress
Four roadmap artefacts are staged: the initial roadmap document, defined milestones and deliverables, KPI linkage, and a leadership review session pack.
Gap
The leadership review is described as an objective — “review and finalize the enterprise-wide AI/agentic roadmap with leadership” — but no record of the session having been held or the roadmap signed off was found in the calendar, mailbox or Teams sources searched.
Dependency
KPI linkage is a stated prerequisite for successful roadmap execution, so sign-off is gated on it.

Sources: Draft initial AI/agentic roadmap document; Define roadmap milestones and deliverables; Establish metrics and KPI linkage for roadmap; Review and finalize roadmap with leadership.

At risk

ERP integration procurement (D365)

Owner: Corey Gray with Executive Sponsor · RFP-ERP-D365-2026-001

Recommendation
Zava Trading, scored 8/10 — strongest managed service and SLAs. Runner-up Contoso Supplies Ltd (7/10); Fabrikam Manufacturing third (6/10).
Commercials
€14,500 one-time onboarding plus €7,150/month (Tier M subscription €6,200 + enhanced 99.95% SLA €950) — €85,800 recurring, €100,300 total in year one. A 10% annual-prepayment discount on subscription fees would bring year one to €91,720.
Blocker
Compliance is scored Partial: the RFP is compliant but the SOW template is missing and must be uploaded. No EcoVadis or CreditSafe ratings were found for the vendors, and price and contract discrepancies were flagged in ARIBA/SAP.

Sources: Executive_Procurement_Brief_ERP_Integration_2026 (Market Analysis, Compliance Status, Vendor Comparison, Recommendation); RFP_Response_Zava_Trading (Pricing, SLA & Support).

Off track

Data & connector health

Owner: Corey Gray (Microsoft 365 admin actions)

Critical
The ServiceNow Copilot connection is failing — reason given as “Data Source Instance is hibernated”. Indexed items will be deleted unless the issue is resolved by 19 September 2026: 12 days from the reporting date.
Also open
The Jira connector was flagged on 12 August 2026 as a data-integrity risk and remains open after 26 days.
Automation
Power Automate flow failures were reported in three separate weekly notices (4, then 2, then 1 flow), one flow was disabled outright, and the Cowork Plan Approval flow is named as needing investigation.

Sources: “Your Copilot connection ServiceNowTickets2607141032 needs immediate attention”, 22 Aug 2026; “Alert! We've disabled one of your flows”, 25 Aug 2026; Power Automate failure notices, Aug 2026; Daily Task Digest, 6 September 2026.

02Milestone timeline

Internal milestones are dated from the documents and system records that evidence them. External milestones — marked External — are dated from public vendor and regulatory sources and are shown because the programme depends on them.

  1. 4 Feb 2026
    AI Governance Policy Book issued
    Covers Copilot Studio, Azure AI Foundry, M365 Agent SDK and custom agent governance, plus incident response and risk.
  2. 9 Feb 2026
    Zava Trading managed-integration offer received
    RFP-ERP-D365-2026-001 — tiered endpoint/event pricing with IaC-deployed Azure integration platform.
  3. 23 Feb 2026
    Infrastructure and application programme teams stood up
    Absolute Technology R400 Infrastructure and FCS Application Upgrade teams created.
  4. 25 Mar 2026
    AI Agent Central established
    Governance team created with Discussion and Support channels; Ideas channel followed on 27 March.
  5. 2 Apr 2026
    Workflow automation added to AI Agent Central
    Workflows app installed in the Discussion channel.
  6. 22 Apr 2026
    S2P agent status request raised — still open
    Requested by Adil Eli; logged as awaiting reply for 138 days.
  7. 27 Apr 2026
    Agent design and assurance sessions held
    Zava S2P Custom Agent working session, Agent 365 walkthrough, and Security Review office hour, alongside a three-day Zava Security training block (27–29 April).
  8. 1 May 2026
    Microsoft Agent 365 reaches general availability External
    Unlocks the control-plane capability that AI Agent Central v3 integrates with.
  9. 2 Aug 2026
    EU AI Act high-risk obligations become enforceable External
    Now 36 days in force; no compliance-classification record was found in the internal sources searched.
  10. 12 Aug 2026
    Jira connector flagged — data integrity risk
    Open for 26 days.
  11. 22 Aug 2026
    ServiceNow Copilot connection failure notified
    Data source hibernated; remediation window opened.
  12. 26 Aug 2026
    Azure OpenAI Assistants API retired External
    Date has passed. Migration to Microsoft Foundry Agent Service was required to avoid disruption; no migration confirmation was found in the sources searched.
  13. Oct 2026
    Dynamics 365 2026 Release Wave 2 window opens External
    Wave 2 covers October through March; early access lands roughly 4–6 weeks before general availability, giving a sandbox validation window for the D365 integration.

03Risk register

Ten open risks, ordered by severity then deadline proximity. Every entry is traceable to a named internal or public source.
IDRiskImpact if unmanagedSeverityOwnerKey dateEvidence
R1 ServiceNow Copilot connection is failing because the data source instance is hibernated. Indexed ServiceNow items are deleted, breaking Copilot search over ticket data. High Corey Gray 19 Sep 2026 (12 days) M365 connection notice, 22 Aug 2026
R2 Azure OpenAI Assistants API retirement date has passed with no evidence of migration to Foundry Agent Service. Any workload still on the Assistants API stops working; agent capability outage. High Platform Admin (Accountable: IT Director) 26 Aug 2026 — elapsed Azure retirement notice, 18 Aug 2026 (tracking ID LZ_6-Y1Z)
R3 ERP procurement compliance is only Partial — the SOW template is missing from the contract pack. Contract cannot be executed cleanly; award to Zava Trading is exposed on legal review. High Corey Gray + Executive Sponsor Before contract signature Executive Procurement Brief — Compliance Status
R4 EU AI Act high-risk obligations are in force while agent registration and verification (ZAG-6) remains unassigned. Regulatory exposure on agents that fall in scope; no owner to classify or document them. High AI Governance Lead (Accountable: CIO) In force since 2 Aug 2026 Jira weekly update, 2 Sep 2026; public EU AI Act guidance
R5 Jira connector issue unresolved since 12 August 2026. Programme tracking data in Copilot goes stale; governance backlog reporting is unreliable. Medium Corey Gray Open 26 days Daily Task Digest, 6 Sep 2026
R6 ZAG-5 “Draft compliance criteria for agent behavior” is overdue; ZAG-4 scope definition also open. Agents ship without behavioural acceptance criteria; governance gate is unenforceable. Medium AI Governance Lead Overdue Daily Task Digest, 6 Sep 2026 (item 7)
R7 S2P agent status update to Adil Eli outstanding for 138 days. Sponsor confidence erodes on the workstream carrying the 80% adoption target. Medium Corey Gray Raised 22 Apr 2026 Daily Task Digest, 6 Sep 2026 (item 5)
R8 No EcoVadis or CreditSafe ratings held for any shortlisted ERP vendor; ARIBA/SAP price and contract discrepancies flagged. Vendor due diligence is incomplete at the point of award. Medium Procurement (Corey Gray) Before award Executive Procurement Brief — Market Analysis
R9 Recurring Power Automate flow failures, including Cowork Plan Approval; one flow disabled by the platform. Approval workflows silently stop; requests stall without notification. Medium Corey Gray Aug 2026, recurring Power Automate failure notices; flow-disabled alert, 25 Aug 2026
R10 A privileged directory role was assigned outside Privileged Identity Management. Standing privilege outside the approval and audit path, against the programme's own identity controls. Medium Security Officer Flagged 20 Aug 2026 PIM alert: “A privileged directory role was assigned outside of PIM”

04External signals

Public vendor roadmap and regulatory research, retrieved 7 September 2026. These are outside the organisation's control but set the dates the programme has to plan around.

Microsoft Agent 365 is generally available

Announced generally available on 1 May 2026 as a centralised control plane to discover, manage, govern and secure AI agents across the environment, together with previews for discovering and managing shadow AI agents.

Why it matters: AI Agent Central v3 already advertises Agent 365 integration. Shadow-agent discovery is the capability that would close the ZAG-6 agent registration and verification gap.

microsoft.com/en-us/security/blog/2026/05/01/microsoft-agent-365-now-generally-available-expands-capabilities-and-integrations/

Copilot Studio agent governance updates

The April 2026 Copilot Studio release added agent governance improvements, intelligent workflows, more control over agent operations and an expanded agent usage estimator; Microsoft has separately published six core capabilities for scaling agent adoption in 2026, covering governance, security and operational readiness.

Why it matters: The usage estimator and operational controls map directly onto the financial-governance pillar — token caps, cost attribution and monitoring — in the internal RACI plan.

microsoft.com/en-us/microsoft-copilot/blog/copilot-studio/6-core-capabilities-to-scale-agent-adoption-in-2026/

EU AI Act — high-risk obligations enforceable

Obligations for high-risk AI systems took legal effect on 2 August 2026, covering Articles 9–17 for providers and Article 26 for deployers — risk management, data governance, technical documentation and transparency. Reported penalties reach €35M or 7% of global revenue, and one industry analysis put the share of organisations unprepared at 78%.

Why it matters: Paris-based operations put this squarely in scope. The internal governance pack covers data residency and DLP, but no risk classification of the S2P, Sales or ESS agents against Annex III was found.

labs.cloudsecurityalliance.org/research/csa-research-note-eu-ai-act-high-risk-compliance-deadline-20/

Dynamics 365 2026 Release Wave 2

Microsoft ships Dynamics 365 updates on a twice-yearly cadence: wave 1 covers April to September, wave 2 covers October to March. Features reach designated sandbox environments for early access roughly 4–6 weeks before general availability.

Why it matters: Gives a concrete validation window for the D365 integration ahead of the October wave — worth aligning with the Zava Trading onboarding workshop rather than running it cold.

learn.microsoft.com/en-us/dynamics365/get-started/release-schedule

Agent adoption benchmarks

Gartner forecasts that 40% of enterprise applications will embed task-specific AI agents by the end of 2026, up from under 5% in 2025. Against that, published surveys put roughly 31% of enterprises as actually running agents in production.

Why it matters: The internal S2P target of 80% of business units is well above the current market production rate — an ambitious goal that needs the adoption curve stated explicitly when the roadmap goes to leadership.

digitalapplied.com/blog/ai-agent-adoption-2026-enterprise-data-points

Microsoft Foundry Agent Service

Microsoft positions Foundry Agent Service as the consolidated, OpenAI-compatible successor to overlapping preview surfaces, and continues to publish monthly product updates through August 2026. Classic agents are explicitly unaffected by the Assistants API retirement.

Why it matters: The retirement date passed on 26 August 2026. Confirming which subscription workloads were on the Assistants API — and whether they were purely model-inferencing, in which case the Responses API is sufficient — is the fastest way to close R2.

learn.microsoft.com/en-us/azure/foundry/whats-new-foundry