{
    "dataType": "CVE_RECORD",
    "dataVersion": "5.2",
    "cveMetadata": {
        "cveId": "CVE-2024-12171",
        "assignerOrgId": "b15e7b5b-3da4-40ae-a43c-f7aa60e62599",
        "state": "PUBLISHED",
        "assignerShortName": "Wordfence",
        "dateReserved": "2024-12-04T15:08:43.572Z",
        "datePublished": "2025-02-01T03:21:13.218Z",
        "dateUpdated": "2026-04-08T17:23:37.349Z"
    },
    "containers": {
        "cna": {
            "providerMetadata": {
                "orgId": "b15e7b5b-3da4-40ae-a43c-f7aa60e62599",
                "shortName": "Wordfence",
                "dateUpdated": "2026-04-08T17:23:37.349Z"
            },
            "affected": [
                {
                    "vendor": "elextensions",
                    "product": "ELEX WordPress HelpDesk & Customer Ticketing System",
                    "versions": [
                        {
                            "version": "0",
                            "status": "affected",
                            "lessThanOrEqual": "3.2.6",
                            "versionType": "semver"
                        }
                    ],
                    "defaultStatus": "unaffected"
                }
            ],
            "descriptions": [
                {
                    "lang": "en",
                    "value": "The ELEX WordPress HelpDesk & Customer Ticketing System plugin for WordPress is vulnerable to privilege escalation due to a missing capability check on the 'eh_crm_agent_add_user' AJAX action in all versions up to, and including, 3.2.6. This makes it possible for authenticated attackers, with Subscriber-level access and above, to create new administrative user accounts."
                }
            ],
            "title": "ELEX WordPress HelpDesk & Customer Ticketing System <= 3.2.6 - Missing Authorization to Authenticated (Subscriber+) Privilege Escalation",
            "references": [
                {
                    "url": "https://www.wordfence.com/threat-intel/vulnerabilities/id/cbcd978b-e81f-4c39-b2f7-adc948d21b1b?source=cve"
                },
                {
                    "url": "https://plugins.trac.wordpress.org/changeset/3227859/elex-helpdesk-customer-support-ticket-system/trunk/includes/class-crm-ajax-functions-one.php"
                },
                {
                    "url": "https://plugins.trac.wordpress.org/changeset?sfp_email=&sfph_mail=&reponame=&old=3213791%40elex-helpdesk-customer-support-ticket-system&new=3213791%40elex-helpdesk-customer-support-ticket-system&sfp_email=&sfph_mail="
                }
            ],
            "problemTypes": [
                {
                    "descriptions": [
                        {
                            "lang": "en",
                            "description": "CWE-862 Missing Authorization",
                            "cweId": "CWE-862",
                            "type": "CWE"
                        }
                    ]
                }
            ],
            "metrics": [
                {
                    "cvssV3_1": {
                        "version": "3.1",
                        "vectorString": "CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:H/A:H",
                        "baseScore": 8.8,
                        "baseSeverity": "HIGH"
                    }
                }
            ],
            "credits": [
                {
                    "lang": "en",
                    "type": "finder",
                    "value": "Thanh Nam Tran"
                }
            ],
            "timeline": [
                {
                    "time": "2025-01-31T00:00:00.000Z",
                    "lang": "en",
                    "value": "Disclosed"
                }
            ]
        },
        "adp": [
            {
                "metrics": [
                    {
                        "other": {
                            "type": "ssvc",
                            "content": {
                                "timestamp": "2025-02-03T16:22:41.311463Z",
                                "id": "CVE-2024-12171",
                                "options": [
                                    {
                                        "Exploitation": "none"
                                    },
                                    {
                                        "Automatable": "no"
                                    },
                                    {
                                        "Technical Impact": "total"
                                    }
                                ],
                                "role": "CISA Coordinator",
                                "version": "2.0.3"
                            }
                        }
                    }
                ],
                "title": "CISA ADP Vulnrichment",
                "providerMetadata": {
                    "orgId": "134c704f-9b21-4f2e-91b3-4a467353bcc0",
                    "shortName": "CISA-ADP",
                    "dateUpdated": "2025-02-03T16:38:13.298Z"
                }
            }
        ]
    }
}