{ "dataType": "CVE_RECORD", "dataVersion": "5.1", "cveMetadata": { "cveId": "CVE-2024-28987", "assignerOrgId": "49f11609-934d-4621-84e6-e02e032104d6", "state": "PUBLISHED", "assignerShortName": "SolarWinds", "dateReserved": "2024-03-13T20:27:09.782Z", "datePublished": "2024-08-21T21:17:23.041Z", "dateUpdated": "2025-10-21T22:55:46.764Z" }, "containers": { "cna": { "affected": [ { "defaultStatus": "affected", "product": "Web Help Desk", "vendor": "SolarWinds", "versions": [ { "status": "affected", "version": "12.8.3 Hotfix 1 and previous versions" } ] } ], "credits": [ { "lang": "en", "type": "finder", "user": "00000000-0000-4000-9000-000000000000", "value": "Zach Hanley" } ], "descriptions": [ { "lang": "en", "supportingMedia": [ { "base64": false, "type": "text/html", "value": "The SolarWinds Web Help Desk (WHD) software is affected by a hardcoded credential vulnerability, allowing remote unauthenticated user to access internal functionality and modify data.

" } ], "value": "The SolarWinds Web Help Desk (WHD) software is affected by a hardcoded credential vulnerability, allowing remote unauthenticated user to access internal functionality and modify data." } ], "impacts": [ { "capecId": "CAPEC-21", "descriptions": [ { "lang": "en", "value": "CAPEC-21 Exploitation of Trusted Credentials" } ] } ], "metrics": [ { "cvssV3_1": { "attackComplexity": "LOW", "attackVector": "NETWORK", "availabilityImpact": "NONE", "baseScore": 9.1, "baseSeverity": "CRITICAL", "confidentialityImpact": "HIGH", "integrityImpact": "HIGH", "privilegesRequired": "NONE", "scope": "UNCHANGED", "userInteraction": "NONE", "vectorString": "CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:N", "version": "3.1" }, "format": "CVSS", "scenarios": [ { "lang": "en", "value": "GENERAL" } ] } ], "problemTypes": [ { "descriptions": [ { "cweId": "CWE-798", "description": "CWE-798 Use of Hard-coded Credentials", "lang": "en", "type": "CWE" } ] } ], "providerMetadata": { "orgId": "49f11609-934d-4621-84e6-e02e032104d6", "shortName": "SolarWinds", "dateUpdated": "2024-08-22T11:43:41.569Z" }, "references": [ { "url": "https://www.solarwinds.com/trust-center/security-advisories/cve-2024-28987" }, { "url": "https://support.solarwinds.com/SuccessCenter/s/article/SolarWinds-Web-Help-Desk-12-8-3-Hotfix-2" } ], "solutions": [ { "lang": "en", "supportingMedia": [ { "base64": false, "type": "text/html", "value": "SolarWinds recommends that customers upgrade to SolarWinds Web Help Desk v12.8.3 HF2 as soon as it becomes available.
" } ], "value": "SolarWinds recommends that customers upgrade to SolarWinds Web Help Desk v12.8.3 HF2 as soon as it becomes available." } ], "source": { "discovery": "EXTERNAL" }, "title": "SolarWinds Web Help Desk Hardcoded Credential Vulnerability", "x_generator": { "engine": "Vulnogram 0.1.0-dev" } }, "adp": [ { "metrics": [ { "other": { "type": "ssvc", "content": { "id": "CVE-2024-28987", "role": "CISA Coordinator", "options": [ { "Exploitation": "active" }, { "Automatable": "yes" }, { "Technical Impact": "total" } ], "version": "2.0.3", "timestamp": "2024-10-16T12:59:52.543547Z" } } }, { "other": { "type": "kev", "content": { "dateAdded": "2024-10-15", "reference": "https://www.cisa.gov/known-exploited-vulnerabilities-catalog?field_cve=CVE-2024-28987" } } } ], "affected": [ { "cpes": [ "cpe:2.3:a:solarwinds:webhelpdesk:*:*:*:*:*:*:*:*" ], "vendor": "solarwinds", "product": "webhelpdesk", "versions": [ { "status": "affected", "version": "0", "versionType": "custom", "lessThanOrEqual": "12.8.3" } ], "defaultStatus": "unknown" } ], "references": [ { "url": "https://www.cisa.gov/known-exploited-vulnerabilities-catalog?field_cve=CVE-2024-28987", "tags": [ "government-resource" ] } ], "timeline": [ { "time": "2024-10-15T00:00:00.000Z", "lang": "en", "value": "CVE-2024-28987 added to CISA KEV" } ], "title": "CISA ADP Vulnrichment", "providerMetadata": { "orgId": "134c704f-9b21-4f2e-91b3-4a467353bcc0", "shortName": "CISA-ADP", "dateUpdated": "2025-10-21T22:55:46.764Z" } }, { "providerMetadata": { "orgId": "af854a3a-2127-422b-91ae-364da2661108", "shortName": "CVE", "dateUpdated": "2024-08-24T22:45:30.565Z" }, "references": [ { "url": "https://www.theregister.com/2024/08/22/hardcoded_credentials_bug_solarwinds_whd/" } ], "title": "CVE Program Container", "x_generator": { "engine": "ADPogram 0.0.1" } } ] } }