Both of the following must be true for PAN-OS software to be affected:
This issue is fixed in PAN-OS 10.1.14-h8, PAN-OS 10.2.10-h12, PAN-OS 11.1.5, PAN-OS 11.2.3, and all later PAN-OS versions.
Note: PAN-OS 11.0 reached the end of life (EOL) on November 17, 2024, so we do not intend to provide a fix for this release.
Prisma Access customers using DNS Security with affected PAN-OS versions should apply one of the workarounds provided below. We will perform upgrades in two phases for impacted customers on the weekends of January 3rd and January 10th. You can request an expedited Prisma Access upgrade to the latest PAN-OS version by opening a support case.
In addition, to provide the most seamless upgrade path for our customers, we are making fixes available for other TAC-preferred and commonly deployed maintenance releases.
Additional PAN-OS 11.1 fixes:
Prisma Access managed by Strata Cloud Manager (SCM)
Until we perform an upgrade of your Prisma Access tenant, you can disable DNS Security logging across all NGFWs in your tenant by opening a support case. If you would like to expedite the upgrade, please make a note of that in the support case.
" } ], "value": "If your firewall running the vulnerable PAN-OS versions stops responding or reboots unexpectedly and you cannot immediately apply a fix, apply a workaround below based on your deployment.\n\nUnmanaged NGFWs, NGFW managed by Panorama, or Prisma Access managed by Panorama\n * For each Anti-spyware profile, navigate to Objects → Security Profiles → Anti-spyware → (select a profile) → DNS Policies → DNS Security.\n * Change the Log Severity to \"none\" for all configured DNS Security categories.\n\n * Commit the changes.\n\nRemember to revert the Log Severity settings once the fixes are applied.\n\nNGFW managed by Strata Cloud Manager (SCM)\n\nYou can choose one of the following mitigation options:\n\n * Option 1: Disable DNS Security logging directly on each NGFW by following the PAN-OS steps above.\n * Option 2: Disable DNS Security logging across all NGFWs in your tenant by opening a support case https://support.paloaltonetworks.com/Support/Index .\n\n\nPrisma Access managed by Strata Cloud Manager (SCM)\n\n\n\nUntil we perform an upgrade of your Prisma Access tenant, you can disable DNS Security logging across all NGFWs in your tenant by opening a support case https://support.paloaltonetworks.com/Support/Index . If you would like to expedite the upgrade, please make a note of that in the support case." } ], "x_generator": { "engine": "Vulnogram 0.1.0-dev" } }, "adp": [ { "metrics": [ { "other": { "type": "ssvc", "content": { "id": "CVE-2024-3393", "role": "CISA Coordinator", "options": [ { "Exploitation": "active" }, { "Automatable": "yes" }, { "Technical Impact": "partial" } ], "version": "2.0.3", "timestamp": "2025-01-09T15:55:30.369332Z" } } }, { "other": { "type": "kev", "content": { "dateAdded": "2024-12-30", "reference": "https://www.cisa.gov/known-exploited-vulnerabilities-catalog?field_cve=CVE-2024-3393" } } } ], "references": [ { "url": "https://www.cisa.gov/known-exploited-vulnerabilities-catalog?field_cve=CVE-2024-3393", "tags": [ "government-resource" ] } ], "timeline": [ { "time": "2024-12-30T00:00:00.000Z", "lang": "en", "value": "CVE-2024-3393 added to CISA KEV" } ], "title": "CISA ADP Vulnrichment", "providerMetadata": { "orgId": "134c704f-9b21-4f2e-91b3-4a467353bcc0", "shortName": "CISA-ADP", "dateUpdated": "2025-10-21T22:55:33.618Z" } } ] } }