{
    "dataType": "CVE_RECORD",
    "dataVersion": "5.2",
    "cveMetadata": {
        "cveId": "CVE-2026-118046",
        "assignerOrgId": "b15e7b5b-3da4-40ae-a43c-f7aa60e62599",
        "state": "PUBLISHED",
        "assignerShortName": "Wordfence",
        "dateReserved": "2026-10-27T15:16:09.365Z",
        "datePublished": "2026-11-07T02:29:11.914Z",
        "dateUpdated": "2026-11-07T18:06:09.752Z"
    },
    "containers": {
        "cna": {
            "providerMetadata": {
                "orgId": "b15e7b5b-3da4-40ae-a43c-f7aa60e62599",
                "shortName": "Wordfence",
                "dateUpdated": "2026-11-07T02:29:11.914Z"
            },
            "affected": [
                {
                    "vendor": "rabilal",
                    "product": "JS Help Desk – AI-Powered Support & Ticketing System",
                    "versions": [
                        {
                            "version": "0",
                            "status": "affected",
                            "lessThanOrEqual": "5.0.2",
                            "versionType": "semver"
                        }
                    ],
                    "defaultStatus": "unaffected"
                }
            ],
            "descriptions": [
                {
                    "lang": "en",
                    "value": "The JS Help Desk – AI-Powered Support & Ticketing System plugin for WordPress is vulnerable to Stored DOM-Based Cross-Site Scripting via the 'jsticket_message' parameter in all versions up to, and including, 5.0.2 due to insufficient input sanitization and output escaping. This makes it possible for authenticated attackers, with subscriber-level access and above, to inject arbitrary web scripts in pages that will execute whenever a user accesses an injected page. The payload fires specifically when an administrator or agent opens the affected ticket and the page initializes VenoBox, which reads the browser-decoded data-title attribute and passes it to jQuery .html(), making routine ticket review the trigger condition."
                }
            ],
            "title": "JS Help Desk <= 5.0.2 - Authenticated (Subscriber+) Stored DOM-Based Cross-Site Scripting via 'jsticket_message' Ticket Field via VenoBox data-title",
            "references": [
                {
                    "url": "https://www.wordfence.com/threat-intel/vulnerabilities/id/17f4961c-394b-46dc-b228-14ce81c92009?source=cve"
                },
                {
                    "url": "https://plugins.trac.wordpress.org/browser/js-support-ticket/tags/5.0.2/modules/ticket/tpls/admin_ticketdetail.php#L2160"
                },
                {
                    "url": "https://plugins.trac.wordpress.org/browser/js-support-ticket/tags/5.0.2/includes/js/venobox.js#L716"
                },
                {
                    "url": "https://plugins.trac.wordpress.org/browser/js-support-ticket/tags/5.0.2/modules/ticket/model.php#L1538"
                },
                {
                    "url": "https://plugins.trac.wordpress.org/browser/js-support-ticket/tags/5.0.2/modules/jssupportticket/model.php#L1650"
                },
                {
                    "url": "https://plugins.trac.wordpress.org/browser/js-support-ticket/tags/5.0.2/modules/ticket/controller.php#L274"
                },
                {
                    "url": "https://downloads.wordpress.org/plugin/js-support-ticket.5.0.3.zip"
                }
            ],
            "problemTypes": [
                {
                    "descriptions": [
                        {
                            "lang": "en",
                            "description": "CWE-79 Improper Neutralization of Input During Web Page Generation",
                            "cweId": "CWE-79",
                            "type": "CWE"
                        }
                    ]
                }
            ],
            "metrics": [
                {
                    "cvssV3_1": {
                        "version": "3.1",
                        "vectorString": "CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:C/C:L/I:L/A:N",
                        "baseScore": 6.4,
                        "baseSeverity": "MEDIUM"
                    }
                }
            ],
            "credits": [
                {
                    "lang": "en",
                    "type": "finder",
                    "value": "UKO"
                }
            ],
            "timeline": [
                {
                    "time": "2026-10-27T15:35:00.000Z",
                    "lang": "en",
                    "value": "Vendor Notified"
                },
                {
                    "time": "2026-11-06T13:58:40.000Z",
                    "lang": "en",
                    "value": "Disclosed"
                }
            ]
        },
        "adp": [
            {
                "metrics": [
                    {
                        "other": {
                            "type": "ssvc",
                            "content": {
                                "id": "CVE-2026-118046",
                                "role": "CISA Coordinator",
                                "options": [
                                    {
                                        "Exploitation": "none"
                                    },
                                    {
                                        "Automatable": "no"
                                    },
                                    {
                                        "Technical Impact": "partial"
                                    }
                                ],
                                "version": "2.0.3",
                                "timestamp": "2026-11-07T18:03:17.651042Z"
                            }
                        }
                    }
                ],
                "title": "CISA ADP Vulnrichment",
                "providerMetadata": {
                    "orgId": "134c704f-9b21-4f2e-91b3-4a467353bcc0",
                    "shortName": "CISA-ADP",
                    "dateUpdated": "2026-11-07T18:06:09.752Z"
                }
            }
        ]
    }
}