{
    "dataType": "CVE_RECORD",
    "dataVersion": "5.2",
    "cveMetadata": {
        "cveId": "CVE-2026-20055",
        "assignerOrgId": "d1c1063e-7a18-46af-9102-31f8928bc633",
        "state": "PUBLISHED",
        "assignerShortName": "cisco",
        "dateReserved": "2025-10-08T11:59:15.355Z",
        "datePublished": "2026-01-21T16:26:05.871Z",
        "dateUpdated": "2026-01-21T16:50:04.517Z"
    },
    "containers": {
        "cna": {
            "title": "Cisco Packaged Contact Center Enterprise & Cisco Unified Contact Center Enterprise Cross-Site Scripting Vulnerability",
            "metrics": [
                {
                    "format": "cvssV3_1",
                    "cvssV3_1": {
                        "version": "3.1",
                        "vectorString": "CVSS:3.1/AV:N/AC:L/PR:H/UI:R/S:C/C:L/I:L/A:N",
                        "baseScore": 4.8,
                        "baseSeverity": "MEDIUM",
                        "attackVector": "NETWORK",
                        "attackComplexity": "LOW",
                        "privilegesRequired": "HIGH",
                        "userInteraction": "REQUIRED",
                        "scope": "CHANGED",
                        "confidentialityImpact": "LOW",
                        "integrityImpact": "LOW",
                        "availabilityImpact": "NONE"
                    }
                }
            ],
            "descriptions": [
                {
                    "lang": "en",
                    "value": "Multiple vulnerabilities in the web-based management interface of Cisco Packaged Contact Center Enterprise (Packaged CCE) and Cisco Unified Contact Center Enterprise (Unified CCE) could allow an authenticated, remote attacker to conduct a cross-site scripting (XSS) attack against a user of the web-based management interface of an affected device. \r\n\r\nThese vulnerabilities exist because the web-based management interface does not properly validate user-supplied input. An attacker could exploit these vulnerabilities by injecting malicious code into specific pages of the interface. A successful exploit could allow the attacker to execute arbitrary script code in the context of the affected interface or access sensitive, browser-based information. To exploit these vulnerabilities, the attacker must have valid administrative credentials."
                }
            ],
            "references": [
                {
                    "url": "https://sec.cloudapps.cisco.com/security/center/content/CiscoSecurityAdvisory/cisco-sa-ucce-pcce-xss-2JVyg3uD",
                    "name": "cisco-sa-ucce-pcce-xss-2JVyg3uD"
                }
            ],
            "exploits": [
                {
                    "lang": "en",
                    "value": "The Cisco PSIRT is not aware of any public announcements or malicious use of the vulnerabilities that are described in this advisory."
                }
            ],
            "source": {
                "advisory": "cisco-sa-ucce-pcce-xss-2JVyg3uD",
                "discovery": "EXTERNAL",
                "defects": [
                    "CSCwp27481"
                ]
            },
            "problemTypes": [
                {
                    "descriptions": [
                        {
                            "lang": "en",
                            "description": "Improper Neutralization of Input During Web Page Generation ('Cross-site Scripting')",
                            "type": "cwe",
                            "cweId": "CWE-79"
                        }
                    ]
                }
            ],
            "affected": [
                {
                    "vendor": "Cisco",
                    "product": "Cisco Packaged Contact Center Enterprise",
                    "versions": [
                        {
                            "version": "12.5(1)",
                            "status": "affected"
                        },
                        {
                            "version": "11.0(1)",
                            "status": "affected"
                        },
                        {
                            "version": "12.0(1)",
                            "status": "affected"
                        },
                        {
                            "version": "11.0(2)",
                            "status": "affected"
                        },
                        {
                            "version": "11.5(1)",
                            "status": "affected"
                        },
                        {
                            "version": "10.5(1)",
                            "status": "affected"
                        },
                        {
                            "version": "10.5(2)",
                            "status": "affected"
                        },
                        {
                            "version": "11.6(2)",
                            "status": "affected"
                        },
                        {
                            "version": "10.5(1)_ES7",
                            "status": "affected"
                        },
                        {
                            "version": "11.6(1)",
                            "status": "affected"
                        },
                        {
                            "version": "10.5(2)_ES8",
                            "status": "affected"
                        },
                        {
                            "version": "12.6(1)",
                            "status": "affected"
                        },
                        {
                            "version": "12.5(2)",
                            "status": "affected"
                        },
                        {
                            "version": "12.6(2)",
                            "status": "affected"
                        },
                        {
                            "version": "15.0(1)",
                            "status": "affected"
                        }
                    ],
                    "defaultStatus": "unknown"
                },
                {
                    "vendor": "Cisco",
                    "product": "Cisco Unified Contact Center Enterprise",
                    "versions": [
                        {
                            "version": "12.6(1)ES3",
                            "status": "affected"
                        },
                        {
                            "version": "12.6(1)ES1",
                            "status": "affected"
                        },
                        {
                            "version": "12.6(1)",
                            "status": "affected"
                        },
                        {
                            "version": "12.6(1)ES2",
                            "status": "affected"
                        },
                        {
                            "version": "12.6(1)SecurityPatch",
                            "status": "affected"
                        },
                        {
                            "version": "12.5(1)ES1",
                            "status": "affected"
                        },
                        {
                            "version": "12.5(1)",
                            "status": "affected"
                        },
                        {
                            "version": "12.6(1)ES4",
                            "status": "affected"
                        },
                        {
                            "version": "11.0(1)",
                            "status": "affected"
                        },
                        {
                            "version": "10.5(1)",
                            "status": "affected"
                        },
                        {
                            "version": "12.0(1)",
                            "status": "affected"
                        },
                        {
                            "version": "10.5",
                            "status": "affected"
                        },
                        {
                            "version": "11.0",
                            "status": "affected"
                        },
                        {
                            "version": "11.5",
                            "status": "affected"
                        },
                        {
                            "version": "12.6(2)",
                            "status": "affected"
                        },
                        {
                            "version": "12.6(2)ES1",
                            "status": "affected"
                        },
                        {
                            "version": "12.6(2)ES2",
                            "status": "affected"
                        },
                        {
                            "version": "15.0(1)",
                            "status": "affected"
                        },
                        {
                            "version": "12.6(2)ES3",
                            "status": "affected"
                        },
                        {
                            "version": "15.0(1)ET01",
                            "status": "affected"
                        },
                        {
                            "version": "15.0(1)_SP1",
                            "status": "affected"
                        },
                        {
                            "version": "15.0(1)ES202508",
                            "status": "affected"
                        }
                    ],
                    "defaultStatus": "unknown"
                }
            ],
            "providerMetadata": {
                "orgId": "d1c1063e-7a18-46af-9102-31f8928bc633",
                "shortName": "cisco",
                "dateUpdated": "2026-01-21T16:26:05.871Z"
            }
        },
        "adp": [
            {
                "metrics": [
                    {
                        "other": {
                            "type": "ssvc",
                            "content": {
                                "timestamp": "2026-01-21T16:49:34.459898Z",
                                "id": "CVE-2026-20055",
                                "options": [
                                    {
                                        "Exploitation": "none"
                                    },
                                    {
                                        "Automatable": "no"
                                    },
                                    {
                                        "Technical Impact": "partial"
                                    }
                                ],
                                "role": "CISA Coordinator",
                                "version": "2.0.3"
                            }
                        }
                    }
                ],
                "title": "CISA ADP Vulnrichment",
                "providerMetadata": {
                    "orgId": "134c704f-9b21-4f2e-91b3-4a467353bcc0",
                    "shortName": "CISA-ADP",
                    "dateUpdated": "2026-01-21T16:50:04.517Z"
                }
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        ]
    }
}