{ "dataType": "CVE_RECORD", "dataVersion": "5.2", "cveMetadata": { "cveId": "CVE-2026-23753", "assignerOrgId": "83251b91-4cc7-4094-a5c7-464a1b83ea10", "state": "PUBLISHED", "assignerShortName": "VulnCheck", "dateReserved": "2026-01-15T18:42:20.938Z", "datePublished": "2026-04-20T17:33:59.134Z", "dateUpdated": "2026-10-01T15:19:50.351Z" }, "containers": { "cna": { "providerMetadata": { "orgId": "83251b91-4cc7-4094-a5c7-464a1b83ea10", "shortName": "VulnCheck", "dateUpdated": "2026-10-01T15:19:50.351Z" }, "title": "GFI HelpDesk < 4.99.9 Stored XSS via charset Parameter", "problemTypes": [ { "descriptions": [ { "lang": "en", "cweId": "CWE-79", "description": "CWE-79 Improper Neutralization of Input During Web Page Generation ('Cross-site Scripting')", "type": "CWE" } ] } ], "affected": [ { "vendor": "GFI Software", "product": "HelpDesk", "versions": [ { "status": "affected", "version": "0", "lessThan": "4.99.9", "versionType": "semver" } ], "defaultStatus": "unaffected" } ], "cpeApplicability": [ { "nodes": [ { "operator": "OR", "negate": false, "cpeMatch": [ { "vulnerable": true, "criteria": "cpe:2.3:a:gfi:helpdesk:*:*:*:*:*:*:*:*", "versionEndExcluding": "4.99.9" } ] } ] } ], "descriptions": [ { "lang": "en", "value": "GFI HelpDesk beforeĀ 4.99.9 contains a stored cross-site scripting vulnerability in the language management functionality where the charset POST parameter is passed directly to SWIFT_Language::Create() without HTML sanitization and subsequently rendered unsanitized by View_Language.RenderGrid(). An authenticated administrator can inject arbitrary JavaScript through the charset field when creating or editing a language, and the payload executes in the browser of any administrator viewing the Languages page.", "supportingMedia": [ { "type": "text/html", "base64": false, "value": "GFI HelpDesk before 4.99.9 contains a stored cross-site scripting vulnerability in the language management functionality where the charset POST parameter is passed directly to SWIFT_Language::Create() without HTML sanitization and subsequently rendered unsanitized by View_Language.RenderGrid(). An authenticated administrator can inject arbitrary JavaScript through the charset field when creating or editing a language, and the payload executes in the browser of any administrator viewing the Languages page.
" } ] } ], "references": [ { "url": "https://gfi.ai/products-and-solutions/email-and-messaging-solutions/helpdesk/resources/product-releases", "tags": [ "vendor-advisory", "patch" ] }, { "url": "https://www.vulncheck.com/advisories/gfi-helpdesk-stored-xss-via-charset-parameter", "tags": [ "third-party-advisory" ] } ], "metrics": [ { "format": "CVSS", "scenarios": [ { "lang": "en", "value": "GENERAL" } ], "cvssV4_0": { "attackVector": "NETWORK", "attackComplexity": "LOW", "attackRequirements": "NONE", "privilegesRequired": "HIGH", "userInteraction": "PASSIVE", "vulnConfidentialityImpact": "NONE", "subConfidentialityImpact": "LOW", "vulnIntegrityImpact": "NONE", "subIntegrityImpact": "LOW", "vulnAvailabilityImpact": "NONE", "subAvailabilityImpact": "NONE", "exploitMaturity": "NOT_DEFINED", "Safety": "NOT_DEFINED", "Automatable": "NOT_DEFINED", "Recovery": "NOT_DEFINED", "valueDensity": "NOT_DEFINED", "vulnerabilityResponseEffort": "NOT_DEFINED", "providerUrgency": "NOT_DEFINED", "version": "4.0", "baseSeverity": "MEDIUM", "baseScore": 4.8, "vectorString": "CVSS:4.0/AV:N/AC:L/AT:N/PR:H/UI:P/VC:N/VI:N/VA:N/SC:L/SI:L/SA:N" } }, { "format": "CVSS", "scenarios": [ { "lang": "en", "value": "GENERAL" } ], "cvssV3_1": { "version": "3.1", "attackVector": "NETWORK", "attackComplexity": "LOW", "privilegesRequired": "HIGH", "userInteraction": "REQUIRED", "scope": "CHANGED", "confidentialityImpact": "LOW", "integrityImpact": "LOW", "availabilityImpact": "NONE", "baseSeverity": "MEDIUM", "baseScore": 4.8, "vectorString": "CVSS:3.1/AV:N/AC:L/PR:H/UI:R/S:C/C:L/I:L/A:N" } } ], "credits": [ { "lang": "en", "value": "Alex Williams from Pellera Technologies", "type": "finder" }, { "lang": "en", "value": "VulnCheck", "type": "coordinator" } ], "source": { "discovery": "EXTERNAL" }, "x_generator": { "engine": "Vulnogram 1.0.1" } }, "adp": [ { "metrics": [ { "other": { "type": "ssvc", "content": { "timestamp": "2026-04-21T13:31:02.164059Z", "id": "CVE-2026-23753", "options": [ { "Exploitation": "none" }, { "Automatable": "no" }, { "Technical Impact": "partial" } ], "role": "CISA Coordinator", "version": "2.0.3" } } } ], "title": "CISA ADP Vulnrichment", "providerMetadata": { "orgId": "134c704f-9b21-4f2e-91b3-4a467353bcc0", "shortName": "CISA-ADP", "dateUpdated": "2026-04-21T13:31:13.580Z" } } ] } }