{
    "dataType": "CVE_RECORD",
    "dataVersion": "5.2",
    "cveMetadata": {
        "cveId": "CVE-2026-48211",
        "assignerOrgId": "2e1bf29f-dc29-4ed8-830c-7b9348b6f0e8",
        "state": "PUBLISHED",
        "assignerShortName": "OTRS",
        "dateReserved": "2026-05-21T12:12:49.646Z",
        "datePublished": "2026-10-12T06:48:42.330Z",
        "dateUpdated": "2026-10-12T06:48:42.330Z"
    },
    "containers": {
        "cna": {
            "affected": [
                {
                    "defaultStatus": "affected",
                    "modules": [
                        "Admin Interface"
                    ],
                    "product": "OTRS",
                    "vendor": "OTRS GmbH (former OTRS AG)",
                    "versions": [
                        {
                            "status": "affected",
                            "version": "7.0.x"
                        },
                        {
                            "status": "affected",
                            "version": "8.0.x"
                        },
                        {
                            "status": "affected",
                            "version": "2023.x"
                        },
                        {
                            "status": "affected",
                            "version": "2024.x"
                        },
                        {
                            "status": "affected",
                            "version": "2025.x"
                        },
                        {
                            "lessThanOrEqual": "2026.6.x",
                            "status": "affected",
                            "version": "2026.x",
                            "versionType": "patch"
                        }
                    ]
                },
                {
                    "defaultStatus": "affected",
                    "modules": [
                        "Admin Interface"
                    ],
                    "product": "((OTRS)) Community Edition",
                    "vendor": "OTRS GmbH (former OTRS AG)",
                    "versions": [
                        {
                            "status": "affected",
                            "version": "6.x"
                        }
                    ]
                }
            ],
            "credits": [
                {
                    "lang": "en",
                    "type": "reporter",
                    "value": "Special thanks to William Bastos (@chor4o) and Samara Gama (igobysamy) for reporting this vulnerability"
                }
            ],
            "datePublic": "2026-10-12T07:00:00.000Z",
            "descriptions": [
                {
                    "lang": "en",
                    "supportingMedia": [
                        {
                            "base64": false,
                            "type": "text/html",
                            "value": "<div>An authenticated administrator can be induced to delete administrative Import/Export templates through a Cross-Site Request Forgery (CSRF) attack. The <code>OTRS AdminImportExport::TemplateDelete</code> action does not validate the request's ChallengeToken, allowing an unauthenticated remote attacker to craft a malicious request that is executed with the privileges of an active administrator session.<br></div><div><p>This issue affects OTRS:</p><ul><li>7.0.X</li><li>8.0.X</li><li>2023.X</li><li>2024.X</li><li>2025.X</li><li>2026.X before 2026.7.X</li></ul>Please note that ((OTRS)) Community Edition 6.x and before are vulnerable. Products based on the ((OTRS)) Community Edition also very likely to be affected<br></div>"
                        }
                    ],
                    "value": "An authenticated administrator can be induced to delete administrative Import/Export templates through a Cross-Site Request Forgery (CSRF) attack. The OTRS AdminImportExport::TemplateDelete action does not validate the request's ChallengeToken, allowing an unauthenticated remote attacker to craft a malicious request that is executed with the privileges of an active administrator session.\n\nThis issue affects OTRS:\n\n  *  7.0.X\n  *  8.0.X\n  *  2023.X\n  *  2024.X\n  *  2025.X\n  *  2026.X before 2026.7.X\n\nPlease note that ((OTRS)) Community Edition 6.x and before are vulnerable. Products based on the ((OTRS)) Community Edition also very likely to be affected"
                }
            ],
            "impacts": [
                {
                    "capecId": "CAPEC-62",
                    "descriptions": [
                        {
                            "lang": "en",
                            "value": "CAPEC-62 Cross Site Request Forgery"
                        }
                    ]
                }
            ],
            "metrics": [
                {
                    "cvssV3_1": {
                        "attackComplexity": "LOW",
                        "attackVector": "NETWORK",
                        "availabilityImpact": "LOW",
                        "baseScore": 5.4,
                        "baseSeverity": "MEDIUM",
                        "confidentialityImpact": "NONE",
                        "integrityImpact": "LOW",
                        "privilegesRequired": "NONE",
                        "scope": "UNCHANGED",
                        "userInteraction": "REQUIRED",
                        "vectorString": "CVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:U/C:N/I:L/A:L",
                        "version": "3.1"
                    },
                    "format": "CVSS",
                    "scenarios": [
                        {
                            "lang": "en",
                            "value": "GENERAL"
                        }
                    ]
                }
            ],
            "problemTypes": [
                {
                    "descriptions": [
                        {
                            "cweId": "CWE-352",
                            "description": "CWE-352 Cross-Site Request Forgery (CSRF)",
                            "lang": "en",
                            "type": "CWE"
                        }
                    ]
                }
            ],
            "providerMetadata": {
                "orgId": "2e1bf29f-dc29-4ed8-830c-7b9348b6f0e8",
                "shortName": "OTRS",
                "dateUpdated": "2026-10-12T06:48:42.330Z"
            },
            "references": [
                {
                    "url": "https://otrs.com/release-notes/otrs-security-advisory-2026-10/"
                }
            ],
            "solutions": [
                {
                    "lang": "en",
                    "supportingMedia": [
                        {
                            "base64": false,
                            "type": "text/html",
                            "value": "Update to latest version of OTRS (2026.7.1. or later). Please note that there will be no OTRS 7 patches<br>"
                        }
                    ],
                    "value": "Update to latest version of OTRS (2026.7.1. or later). Please note that there will be no OTRS 7 patches"
                }
            ],
            "source": {
                "advisory": "OSA-2026-10",
                "defect": [
                    "SecOPS#2026062210000087",
                    "Issue#5091"
                ],
                "discovery": "EXTERNAL"
            },
            "title": "Cross-Site Request Forgery in Import/Export Admin console",
            "x_generator": {
                "engine": "Vulnogram 0.1.0-dev"
            }
        }
    }
}