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covering the week's top tech stories

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covering the week's top tech stories
 

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covering the week's top tech stories
with a slight linux bias the latest

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with a slight linux bias the latest
 

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with a slight linux bias the latest
update from adobe's lightroom app for

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update from adobe's lightroom app for
 

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update from adobe's lightroom app for
ios

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ios
 

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ios
inadvertently wiped users photos and

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inadvertently wiped users photos and
 

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inadvertently wiped users photos and
presets that were not already synced to

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presets that were not already synced to
 

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presets that were not already synced to
the cloud

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the cloud
 

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the cloud
and adobe has confirmed that there is no

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and adobe has confirmed that there is no
 

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and adobe has confirmed that there is no
way to get them back

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way to get them back
 

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way to get them back
the issue first cropped up on the

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the issue first cropped up on the
 

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the issue first cropped up on the
photoshop feedback forums last week when

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photoshop feedback forums last week when
 

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photoshop feedback forums last week when
the lightroom app

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the lightroom app
 

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the lightroom app
on ios was updated to version 5.4

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on ios was updated to version 5.4
 

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on ios was updated to version 5.4
a user posted asking why all of his

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a user posted asking why all of his
 

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a user posted asking why all of his
photos presets and watermark data had

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photos presets and watermark data had
 

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photos presets and watermark data had
been removed after updating to the most

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been removed after updating to the most
 

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been removed after updating to the most
recent version through the ios

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recent version through the ios
 

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recent version through the ios
app store this was followed by replies

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app store this was followed by replies
 

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app store this was followed by replies
from other users saying that the same

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from other users saying that the same
 

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from other users saying that the same
thing happened to them

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thing happened to them
 

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thing happened to them
whether or not they were subscription

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whether or not they were subscription
 

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whether or not they were subscription
based or free

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based or free
 

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based or free
one user posted to reddit's r lightroom

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one user posted to reddit's r lightroom
 

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one user posted to reddit's r lightroom
subrevit

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subrevit
 

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subrevit
reddit saying that they had lost two

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reddit saying that they had lost two
 

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reddit saying that they had lost two
plus years of edits

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plus years of edits
 

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plus years of edits
after the update having spent more than

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after the update having spent more than
 

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after the update having spent more than
four hours speaking with adobe customer

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four hours speaking with adobe customer
 

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four hours speaking with adobe customer
service they report that adobe finally

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service they report that adobe finally
 

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service they report that adobe finally
said

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said
 

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said
the issue has no fix and that these lost

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the issue has no fix and that these lost
 

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the issue has no fix and that these lost
photos are unrecoverable

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photos are unrecoverable
 

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photos are unrecoverable
adobe provided nothing more than an

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adobe provided nothing more than an
 

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adobe provided nothing more than an
apology

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apology
 

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apology
confirming the user's claims adobe

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confirming the user's claims adobe
 

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confirming the user's claims adobe
officially confirmed the issue on

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officially confirmed the issue on
 

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officially confirmed the issue on
wednesday

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wednesday
 

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wednesday
explaining that customers who updated to

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explaining that customers who updated to
 

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explaining that customers who updated to
lightroom 5.4 on iphone and

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lightroom 5.4 on iphone and
 

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lightroom 5.4 on iphone and
ipad may be missing photos and presets

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ipad may be missing photos and presets
 

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ipad may be missing photos and presets
that those photos and presets are not

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that those photos and presets are not
 

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that those photos and presets are not
recoverable

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recoverable
 

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recoverable
and that they sincerely apologize to

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and that they sincerely apologize to
 

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and that they sincerely apologize to
users who have been affected by the

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users who have been affected by the
 

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users who have been affected by the
issue

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issue
 

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issue
version 5.4.1 has already been released

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version 5.4.1 has already been released
 

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version 5.4.1 has already been released
fixing the issue but it can do nothing

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fixing the issue but it can do nothing
 

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fixing the issue but it can do nothing
about the lost data

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about the lost data
 

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about the lost data
this serves as a strong reminder for

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this serves as a strong reminder for
 

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this serves as a strong reminder for
photographers to always have a backup of

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photographers to always have a backup of
 

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photographers to always have a backup of
your images in multiple places

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your images in multiple places
 

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your images in multiple places
so you're never subject to a single

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so you're never subject to a single
 

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so you're never subject to a single
point of failure mistakes like this

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point of failure mistakes like this
 

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point of failure mistakes like this
happen

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happen
 

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happen
even at some of the world's largest

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companies

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you