# Privacy Policy for Viona Partner

**Last Updated: January 4, 2025**

## Introduction

Welcome to Viona Partner. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application designed for venue owners and staff members.

## Information We Collect

### Personal Information

We collect information that you provide directly to us, including:

- Full name
- Email address
- Phone number
- Business information (venue name, address, services offered)
- Staff member details (when you add team members)
- Banking/payment information (for revenue processing)

### Automatically Collected Information

When you use the app, we automatically collect:

- Device information (device type, operating system, unique device identifiers)
- Log data (access times, pages viewed, app crashes)
- Location data (with your permission, for venue location services)
- Push notification tokens

### Business Data

We collect and process data related to your venue operations:

- Reservation and booking information
- Customer data (as provided through bookings)
- Schedule and availability settings
- Service offerings and pricing
- Revenue and transaction data

## How We Use Your Information

We use the information we collect to:

- Create and manage your business account
- Process and manage reservations for your venue
- Facilitate communication between you and your customers
- Send push notifications about bookings and updates
- Provide revenue tracking and analytics
- Improve and optimize our app
- Provide customer support
- Comply with legal obligations

## Information Sharing

We may share your information with:

### Service Providers

We work with third-party service providers who assist us in operating the app:

- Firebase (authentication and database services)
- Sentry (error tracking and monitoring)
- Push notification services

### Customers

When customers book appointments at your venue, they will see:

- Your venue name and address
- Available services and pricing
- Staff member names (if applicable)
- Business contact information

### Legal Requirements

We may disclose your information if required by law or in response to valid legal requests.

**We do NOT sell your personal information or business data to third parties.**

## Data Security

We implement industry-standard security measures to protect your information:

- Encrypted data transmission (HTTPS/TLS)
- Secure authentication protocols
- Regular security audits
- Access controls and monitoring

## Your Rights and Choices

You have the right to:

- Access your personal and business data
- Correct inaccurate information
- Delete your account and associated data
- Withdraw consent for location services
- Opt out of marketing communications

## Data Retention

We retain your information for as long as your account is active or as needed to provide services. After account deletion, we may retain certain information as required by law or for legitimate business purposes.

## Children's Privacy

Viona Partner is intended for business use by adults. We do not knowingly collect information from individuals under 18 years of age.

## Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by updating the "Last Updated" date and, where appropriate, through in-app notifications.

## Contact Us

If you have questions about this Privacy Policy, please contact us at:

- Email: support@viona.app