{ "slug": "crypto-swap-route-status-explained", "type": "article", "title": "Crypto Swap Route Status Explained: What Each Stage Means", "pageUrl": "https://etz-swap.com/blog/crypto-swap-route-status-explained", "cover": "https://api.etz-swap.com/api/v1/content?path=blog/crypto-swap-route-status-explained-cover.webp", "publisher": { "name": "ETZ Swap", "url": "https://etz-swap.com", "logo": "https://api.etz-swap.com/api/v1/content?path=blog/logo.webp" }, "friendlyUrls": [ { "url": "https://etz-swap.com/blog/wallet-to-wallet-crypto-swap", "anchor": "wallet-to-wallet crypto swap" }, { "url": "https://etz-swap.com/blog/crypto-swap-confirmation-time", "anchor": "crypto swap confirmation time" }, { "url": "https://etz-swap.com/blog/crypto-swap-quote-expired", "anchor": "crypto swap quote expired" }, { "url": "https://etz-swap.com/blog/wrong-network-crypto-swap", "anchor": "wrong-network crypto swap" }, { "url": "https://etz-swap.com/blog/stablecoin-to-xmr-route-guide", "anchor": "stablecoin to XMR route" }, { "url": "https://etz-swap.com/blog/crypto-swap-without-app-download", "anchor": "crypto swap without app download" }, { "url": "https://etz-swap.com/exchange-pair/btc-btc-xmr-xmr-0.125", "anchor": "BTC to XMR route" }, { "url": "https://etz-swap.com/exchange-pair/usdt-eth-xmr-xmr-100", "anchor": "USDT to XMR route" }, { "url": "https://etz-swap.com/exchange-pair/eth-eth-xmr-xmr-0.125", "anchor": "ETH to XMR route" }, { "url": "https://etz-swap.com/exchange-pair/btc-btc-eth-eth-0.125", "anchor": "BTC to ETH route" } ], "keyQuestions": [ "What does each crypto swap route status mean?", "What does waiting for deposit mean in a crypto swap?", "What does deposit detected mean?", "Why is my crypto swap processing for a long time?", "What does payout sent mean?", "When should I contact support about a route status?", "What should I share if the route says support required?" ], "quickSteps": [ "Identify the exact route status before reacting, because waiting, confirming, processing, and payout sent point to different stages.", "Check the source transaction on the correct chain to separate wallet broadcast, chain confirmation, and route detection.", "Compare the asset, network, amount, quote state, and route identifier before treating the status as a service problem.", "Wait when the stage is normal, but contact official support when confirmed facts contradict the route status or support is required.", "Share only narrow public transaction facts if help is needed, and never send wallet secrets or a second transaction out of panic." ], "issueRouting": { "start": "A user sees a crypto swap route status and needs to decide whether to wait, verify, refresh, or contact support.", "branches": [ { "if": "The route is waiting for deposit or confirming", "then": [ "Check whether funds were actually sent from the source wallet.", "Verify the transaction ID on the correct source chain.", "Wait if confirmations are still building and the route details match." ] }, { "if": "The route shows deposit detected or processing", "then": [ "Compare the source asset, network, amount, quote state, and route identifier.", "Check whether the route is still validating confirmations, amount, or payout conditions.", "Avoid sending a second transaction while the route facts are still consistent." ] }, { "if": "The route shows expired or support required", "then": [ "Stop adding new transactions to the route.", "Collect the transaction ID, source chain, amount, send time, route identifier, and current status.", "Contact the official support path with narrow public transaction facts only." ] } ] }, "riskNotes": [ "A pending route status does not always mean failure; it may point to source-chain confirmations, route processing, or destination payout timing.", "Waiting for deposit should be checked against the actual source-chain transaction before assuming the route is stuck.", "Deposit detected can still require confirmations, amount checks, quote validation, or route processing before payout.", "Support required may indicate a mismatch such as wrong network, wrong asset, wrong amount, expired quote, unsupported deposit, or missing memo or tag.", "A second transaction can create duplicate deposits and support confusion if the first route status has not been diagnosed.", "Support proof should use public transaction facts only, never seed phrases, private keys, wallet backups, passwords, remote access, or full-screen recordings." ] }