{ "slug": "my-crypto-transaction-is-stuck-avoid-accelerator-scams", "type": "article", "title": "My crypto transaction is stuck: what actually works (and how to avoid “fee boost” scams)", "pageUrl": "https://etz-swap.com/blog/my-crypto-transaction-is-stuck-avoid-accelerator-scams", "cover": "https://api.etz-swap.com/api/v1/content?path=blog/my-crypto-transaction-is-stuck-avoid-accelerator-scams-cover.webp", "publisher": { "name": "ETZ Swap", "url": "https://etz-swap.com", "logo": "https://api.etz-swap.com/api/v1/content?path=blog/logo.webp" }, "friendlyUrls": [ { "url": "https://etz-swap.com/blog/crypto-scams-2025-warning-signs-safety", "anchor": "crypto scams 2025 warning signs" }, { "url": "https://etz-swap.com/blog/aml-gray-zones-safe-transactions-look-suspicious", "anchor": "AML gray zones where safe transfers look suspicious" }, { "url": "https://etz-swap.com/blog/utxo-hygiene-cold-storage", "anchor": "UTXO hygiene for cold storage" } ], "keyQuestions": [ "My crypto transaction is stuck — what should I do first?", "How can I tell normal network congestion from a scam?", "Should I pay for a transaction accelerator or fee boost?", "What information is safe to share when asking for help?", "What actually works: RBF, speed-up, cancel — and when?", "What should I do if someone asks for a recovery fee or remote access?" ], "quickSteps": [ "Verify the real status in a reputable block explorer: confirmed, pending/unconfirmed, or not found.", "Identify the chain rules: Bitcoin-like fee competition vs Ethereum-like nonce/gas vs networks where waiting is the only safe option.", "Use only built-in wallet controls (RBF, Speed up, Cancel) — never third-party “accelerators” promoted via ads or DMs.", "Ignore unsolicited “support” and refuse access requests: no seed phrase, no private keys, no keystore files, no screen sharing, no remote tools.", "After confirmation, close the loop: verify balances, record the TXID/timestamps, and avoid “test transfers” that add confusion." ], "issueRouting": { "start": "My transaction looks stuck or something feels off", "branches": [ { "if": "The TXID is not found on reputable explorers", "then": [ "Confirm you copied the correct TXID and selected the correct chain/explorer", "Check whether your wallet broadcasted the transaction (some apps queue before broadcasting)", "If it still doesn’t appear, consult official wallet support using safe details only" ] }, { "if": "The TX is pending/unconfirmed in the explorer", "then": [ "Compare your fee/gas to current network conditions to understand whether congestion is likely", "If your wallet offers RBF/Speed up/Cancel, use only those built-in actions", "If no safe replacement exists, wait and monitor confirmations — don’t send extra “test” transactions" ] }, { "if": "Someone contacts you first offering a fee boost, accelerator, or recovery service", "then": [ "Treat it as a scam attempt and do not click links or pay fees", "Never share seed phrases, private keys, or grant remote access/screen sharing", "Use only official support channels you already trust" ] } ] }, "riskNotes": [ "Scammers exploit urgency: fake accelerators, fee boosts, and impersonated support are most active when a transaction is pending.", "Wallet UIs can lag or misreport; treat a reputable block explorer as the source of truth for status and confirmations.", "Third-party “recovery fees” don’t upgrade your on-chain transaction — they usually just transfer money to scammers.", "Remote access and screen sharing can be enough to drain funds even without a seed phrase; refuse it every time." ] }