[
  {
    "id": "topic",
    "type": "choice",
    "question": "What is this review mainly about?",
    "options": {
      "delivery": "shipping, delays, courier, package condition",
      "product": "quality, defects, how the item works",
      "support": "customer service, returns, how the store handled a request",
      "price": "cost, value for money, charges and billing"
    }
  },
  {
    "id": "sentiment",
    "type": "choice",
    "question": "What is the overall sentiment of the review?",
    "options": ["positive", "neutral", "negative"]
  },
  {
    "id": "wants_refund",
    "type": "noul",
    "question": "Does the customer explicitly ask for their money back?"
  }
]