# Support Optimisarr is maintained in spare time. There is no response-time commitment. - For setup questions and ideas, open a GitHub issue and make clear that it is a question or proposal. - For a reproducible fault, open an issue and include the image tag, your host OS, relevant Compose configuration with secrets removed, and the error from Queue or container logs. - For a security issue, follow [SECURITY.md](SECURITY.md) instead of opening a public issue. Before asking, check the [getting-started guide](docs/setup/getting-started.md), [hardware guide](docs/setup/hardware-acceleration.md), and [troubleshooting guide](docs/troubleshooting/diagnostics.md).