# Support

## Documentation

- **User documentation:** [docs.kiloiot.io](https://docs.kiloiot.io)
- **Helm chart guide:** [helm/kilocenter/README.md](helm/kilocenter/README.md)

## Getting Help

- **Bug reports:** [GitHub Issues](https://github.com/Kiloiot/kilo-service-center/issues/new?template=bug_report.yml)
- **Feature requests:** [GitHub Issues](https://github.com/Kiloiot/kilo-service-center/issues/new?template=feature_request.yml)
- **General questions:** [GitHub Issues](https://github.com/Kiloiot/kilo-service-center/issues) or [Discussions](https://github.com/Kiloiot/kilo-service-center/discussions)

## Response Times

KiloCenter Community Edition is community-supported. There is no guaranteed response time or SLA. Maintainers review issues and pull requests as capacity allows.

## Commercial Support

For production deployments with SLA-backed support, multi-tenancy, and enterprise MIOTY features, see [kiloiot.io](https://kiloiot.io/mioty-service-center/).