{
 "scriptContent": {
  "header": {
   "scriptName": "Agent Desktop AA Voice To Export",
   "busNo": 4606881,
   "mediaType": 4,
   "mediaTypeName": "call",
   "purposeType": "General",
   "variableRedaction": "",
   "nextActionId": 12,
   "status": "Active",
   "lastSavedIn": "cxs"
  },
  "actions": {
   "1": {
    "actionId": 1,
    "libraryId": "B2F794C5-0232-40E7-9830-76D573BF57D7",
    "name": "BEGIN",
    "version": 1,
    "label": "Begin",
    "dependencyOrder": "0",
    "implType": "0",
    "x": 144,
    "y": 32,
    "xws": 144,
    "yws": 32
   },
   "3": {
    "actionId": 3,
    "libraryId": "4B611BA4-8E81-45A6-9FCC-97C24F43CCBC",
    "name": "ONANSWER",
    "version": 1,
    "label": "Onanswer",
    "dependencyOrder": "1",
    "implType": "0",
    "x": 144,
    "y": 144,
    "xws": 144,
    "yws": 144
   },
   "4": {
    "actionId": 4,
    "libraryId": "EA1363D4-FADE-4CAC-B15E-C4C514C2F9B5",
    "name": "ONRELEASE",
    "version": 1,
    "label": "Onrelease",
    "dependencyOrder": "2",
    "implType": "0",
    "x": 144,
    "y": 288,
    "xws": 144,
    "yws": 288
   },
   "6": {
    "actionId": 6,
    "libraryId": "B333DA63-33C8-4297-A58A-E9546CF7F0F2",
    "name": "SNIPPET",
    "version": 1,
    "label": "Generate Iframe Params",
    "dependencyOrder": "3",
    "implType": "0",
    "x": 512,
    "y": 128,
    "xws": 512,
    "yws": 128
   },
   "7": {
    "actionId": 7,
    "libraryId": "B2AEDEE9-AB1E-4923-9D64-04CEE8118482",
    "name": "AgentAssistV1_LIBID_b2aedee9-ab1e-4923-9d64-04cee8118482",
    "version": 1,
    "label": "Agent Assist",
    "dependencyOrder": "4",
    "implType": "1",
    "x": 864,
    "y": 128,
    "xws": 864,
    "yws": 128
   },
   "8": {
    "actionId": 8,
    "libraryId": "93FB8888-30CF-4DF3-8ED9-1F2986819080",
    "name": "END",
    "version": 1,
    "label": "End",
    "dependencyOrder": "5",
    "implType": "0",
    "x": 864,
    "y": 288,
    "xws": 864,
    "yws": 288
   },
   "9": {
    "actionId": 9,
    "libraryId": "DBCC742B-28D8-42D1-9D95-0D9ABF20B04B",
    "name": "MUSIC",
    "version": 1,
    "label": "Music",
    "dependencyOrder": "6",
    "implType": "0",
    "x": 864,
    "y": 40,
    "xws": 864,
    "yws": 40
   },
   "10": {
    "actionId": 10,
    "libraryId": "B333DA63-33C8-4297-A58A-E9546CF7F0F2",
    "name": "SNIPPET",
    "version": 1,
    "label": "Send EndOfConversationEvent to Kore Agent AI",
    "dependencyOrder": "7",
    "implType": "0",
    "x": 512,
    "y": 272,
    "xws": 512,
    "yws": 272
   },
   "11": {
    "actionId": 11,
    "libraryId": "689A4A1B-FA0D-47B3-9A02-CBEB4735F08F",
    "name": "REQAGENT",
    "version": 1,
    "label": "Reqagent",
    "dependencyOrder": "8",
    "implType": "0",
    "x": 512,
    "y": 40,
    "xws": 512,
    "yws": 40
   }
  },
  "properties": {
   "1": {
    "0": {
     "name": "RootFolder",
     "value": ""
    },
    "1": {
     "name": "Application",
     "value": ""
    },
    "2": {
     "name": "ParamCount",
     "value": ""
    },
    "3": {
     "name": "Parameters",
     "value": []
    }
   },
   "3": {
    "0": {
     "name": "SkillNameVar",
     "value": "SKLNAME"
    },
    "1": {
     "name": "AgentFirstName",
     "value": "FIRST"
    },
    "2": {
     "name": "AgentLastName",
     "value": "LAST"
    },
    "3": {
     "name": "AgentID",
     "value": "AGENTID"
    }
   },
   "4": {
    "0": {
     "name": "CauseCode",
     "value": ""
    },
    "1": {
     "name": "CallResult",
     "value": ""
    }
   },
   "6": {
    "0": {
     "name": "Data",
     "value": "ASSIGN global:clientid=\"Kore.ai Client ID\"\r\nASSIGN global:clientsecret=\"Kore.ai Client Secret\"\r\nASSIGN global:botid=\"Kore.ai Bot ID\"\r\nASSIGN global:baseurl=\"Kore.ai Agent AI Widget URL\"\r\nASSIGN global:language=\"en\"\r\n\r\n// 'customdata' object can be utilized to pass information to Agent AI Bot\r\nDYNAMIC customdata\r\n\r\nDYNAMIC scriptparams\r\nscriptparams.clientid=\"{clientid}\"\r\nscriptparams.clientsecret=\"{clientsecret}\"\r\nscriptparams.botid=\"{botid}\"\r\nscriptparams.agentassisturl=\"{agentassisturlencoded}\"\r\nscriptparams.conversationid=\"{contactid}\"\r\nscriptparams.source=\"nice\"\r\nscriptparams.isCall=true\r\nscriptparams.baseurl=\"{baseurl}\"\r\nscriptparams.interactiveLanguage=\"{language}\"\r\nscriptparams.nice_access_key=\"NiceCX API Access Key\"\r\nscriptparams.nice_access_key_secret=\"NiceCX API Access Key Secret\"\r\nscriptparams.niceurl=\"NiceCX API URL\"\r\nscriptparams.niceauthurl=\"NiceCX Base Region URL\"\r\nscriptparams.customdata=\"{customdata.asJSON()}\"\r\nASSIGN scriptparamsjson=\"{scriptparams.asJSON()}\"\r\n"
    },
    "1": {
     "name": "MaxStringSize",
     "value": "Limit2K"
    }
   },
   "7": {
    "0": {
     "name": "assistLaunchConfigName",
     "value": "KAA"
    },
    "1": {
     "name": "actionRestUrl",
     "value": ""
    },
    "2": {
     "name": "AgentId",
     "value": ""
    },
    "3": {
     "name": "AgentUUId",
     "value": ""
    },
    "4": {
     "name": "AgentAssistMasterId",
     "value": ""
    },
    "5": {
     "name": "BotExchangeVersion",
     "value": ""
    },
    "6": {
     "name": "scriptParams",
     "value": "scriptparamsjson"
    }
   },
   "8": {},
   "9": {
    "0": {
     "name": "MusicFile",
     "value": ""
    },
    "1": {
     "name": "StartOffset",
     "value": "0"
    },
    "2": {
     "name": "SecondstoPlay",
     "value": "0"
    },
    "3": {
     "name": "reserved1073742978",
     "value": ""
    },
    "4": {
     "name": "InterruptMessages",
     "value": ""
    },
    "5": {
     "name": "RepeatIndex",
     "value": ""
    },
    "6": {
     "name": "DetectDTMF",
     "value": "False"
    },
    "7": {
     "name": "ClearDigits",
     "value": "True"
    }
   },
   "10": {
    "0": {
     "name": "Data",
     "value": "DYNAMIC params\r\nparams.conversationId = \"{contactid}\"\r\nparams.botid = \"{botid}\"\r\nparams.clientid=\"{clientid}\"\r\nparams.clientsecret=\"{clientsecret}\"\r\nparams.baseurl=\"{baseurl}\"\r\nparams.language=\"{language}\"\r\nrequestBody = \"{params.asJSON()}\"\r\n\r\nexistingUserProxy = GetRESTProxy()\r\nexistingUserProxy.ContentType = \"application/json\" // set content type\r\n\r\nASSIGN tempArr = \"{baseurl.split('/')}\"\r\n\r\nASSIGN baseURI = \"{tempArr[1]}\"\r\nbaseURI.append(\"/\")\r\nbaseURI.append(\"{tempArr[2]}\")\r\nbaseURI.append(\"/\")\r\nbaseURI.append(\"{tempArr[3]}\")\r\n\r\nASSIGN summaryURI = \"{baseURI}/integrations/nice/triggerSummary\" //set endpoint url\r\nresponsedBody = existingUserProxy.MakeRestRequest(summaryURI, requestBody ,0, \"POST\")\r\n\r\nASSIGN responseString=\"{responsedBody.asJSON()}\""
    },
    "1": {
     "name": "MaxStringSize",
     "value": "Limit2K"
    }
   },
   "11": {
    "0": {
     "name": "Skill",
     "value": "Default"
    },
    "1": {
     "name": "TargetAgent",
     "value": ""
    },
    "2": {
     "name": "PriorityManagement",
     "value": "DefaultfromSkill"
    },
    "3": {
     "name": "InitialPriority",
     "value": "0"
    },
    "4": {
     "name": "Acceleration",
     "value": "1"
    },
    "5": {
     "name": "Function",
     "value": ""
    },
    "6": {
     "name": "MaxPriority",
     "value": "1000"
    },
    "7": {
     "name": "Sequence",
     "value": ""
    },
    "8": {
     "name": "ZipTone",
     "value": "AfterSequence"
    },
    "9": {
     "name": "ScreenPopSource",
     "value": "DefaultFromSkill"
    },
    "10": {
     "name": "ScreenPopURL",
     "value": ""
    },
    "11": {
     "name": "HighProficiency",
     "value": "1"
    },
    "12": {
     "name": "LowProficiency",
     "value": "20"
    },
    "13": {
     "name": "RoutingAttribute",
     "value": "NotApplicable"
    }
   }
  },
  "branches": {
   "1": [
    {
     "to": 11,
     "label": "",
     "type": "default",
     "labelDistance": null,
     "index": 0,
     "ports": "r,l",
     "lineType": "straight",
     "elbows": []
    }
   ],
   "3": [
    {
     "to": 6,
     "label": "",
     "type": "default",
     "labelDistance": null,
     "index": 0,
     "ports": "r,l",
     "lineType": "straight",
     "elbows": []
    }
   ],
   "4": [
    {
     "to": 10,
     "label": "",
     "type": "default",
     "labelDistance": null,
     "index": 0,
     "ports": "r,l",
     "lineType": "straight",
     "elbows": []
    }
   ],
   "6": [
    {
     "to": 7,
     "label": "",
     "type": "default",
     "labelDistance": null,
     "index": 0,
     "ports": "r,l",
     "lineType": "straight",
     "elbows": []
    }
   ],
   "10": [
    {
     "to": 8,
     "label": "",
     "type": "default",
     "labelDistance": null,
     "index": 0,
     "ports": "c,c",
     "lineType": "straight",
     "elbows": []
    }
   ],
   "11": [
    {
     "to": 9,
     "label": "",
     "type": "default",
     "labelDistance": null,
     "index": 0,
     "ports": "r,l",
     "lineType": "straight",
     "elbows": []
    }
   ]
  },
  "schemaVersion": "1.0.0"
 }
}