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   "scriptName": "Salesforce\\SF NICE CTI Outbound Voice Export",
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   "mediaType": 4,
   "mediaTypeName": "call",
   "purposeType": "General",
   "variableRedaction": "",
   "nextActionId": 11,
   "status": "Active",
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    "libraryId": "B333DA63-33C8-4297-A58A-E9546CF7F0F2",
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    "libraryId": "B333DA63-33C8-4297-A58A-E9546CF7F0F2",
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     "value": "//NICEOPENCTI ORG\r\n//NICEOPENCTIPACKAGER ORG\r\nASSIGN global:salesforce_key=\"TO-BE-FILLED-IN\" //ClientID\r\nASSIGN global:salesforce_secret=\"TO-BE-FILLED-IN\" //ClientSecret\r\nASSIGN global:salesforce_username=\"TO-BE-FILLED-IN\" //SF Username\r\nASSIGN global:salesforce_password=\"TO-BE-FILLED-IN\" //SF Password\r\n\r\n//Agent AI Configuration\r\nASSIGN global:clientsecret=\"Kore.ai ClientSecret\"\r\nASSIGN global:clientid=\"Kore.ai ClientID\"\r\nASSIGN global:botid=\"Kore.ai BotID\"\r\nASSIGN global:baseurl=\"kore.ai AgentAI Widget URL\"\r\nASSIGN global:language=\"en\"\r\n\r\n//'customdata' object can be utilized to pass information to Agent AI Bot\r\n//For example, customdata.agentId = \"{agentid}\"\r\nDYNAMIC customdata\r\n\r\nASSIGN global:customdata_string = \"{customdata.asJSON()}\""
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     "value": "Limit2K"
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     "name": "actionRestUrl",
     "value": ""
    },
    "2": {
     "name": "AgentId",
     "value": ""
    },
    "3": {
     "name": "AgentUUId",
     "value": ""
    },
    "4": {
     "name": "AgentAssistMasterId",
     "value": ""
    },
    "5": {
     "name": "BotExchangeVersion",
     "value": ""
    },
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     "name": "scriptParams",
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   },
   "4": {
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     "value": ""
    },
    "1": {
     "name": "CallResult",
     "value": ""
    }
   },
   "5": {
    "0": {
     "name": "Data",
     "value": "DYNAMIC params\r\nparams.conversationId = \"{contactid}\"\r\nparams.botid = \"{botid}\"\r\nparams.clientid=\"{clientid}\"\r\nparams.clientsecret=\"{clientsecret}\"\r\nparams.baseurl=\"{baseurl}\"\r\nparams.language=\"{language}\"\r\nrequestBody = \"{params.asJSON()}\"\r\n\r\nexistingUserProxy = GetRESTProxy()\r\nexistingUserProxy.ContentType = \"application/json\" // set content type\r\n\r\nASSIGN tempArr = \"{baseurl.split('/')}\"\r\n\r\nASSIGN baseURI = \"{tempArr[1]}\"\r\nbaseURI.append(\"/\")\r\nbaseURI.append(\"{tempArr[2]}\")\r\nbaseURI.append(\"/\")\r\nbaseURI.append(\"{tempArr[3]}\")\r\n\r\nASSIGN summaryURI = \"{baseURI}/integrations/nice/triggerSummary\" //set endpoint url\r\nresponsedBody = existingUserProxy.MakeRestRequest(summaryURI, requestBody ,0, \"POST\")\r\n\r\nASSIGN responseString=\"{responsedBody.asJSON()}\""
    },
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     "value": "Limit2K"
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   "6": {},
   "7": {
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     "name": "Data",
     "value": "// Insert the records after authentication\nIF access_token!=''\n{\n    // set request body\n    DYNAMIC agent_Details\n    agent_Details.KAA__contact__c = \"{contactid}\"\n    agent_Details.KAA__agentId__c = \"{agentid}\"\n    agent_Details.KAA__status__c = \"true\"\n    agent_Details.KAA__screenPopup__c=\"false\"\n    agent_Details.KAA__customData__c=\"{customdata_string}\"\n    requestBody = \"{agent_Details.asJSON()}\"\n\n\n    existingUserProxy = GetRESTProxy()\n    existingUserProxy.ContentType = \"application/json\" // set content type\n\n    // set Authorization\n    ASSIGN requestAuth = \"Bearer \"\n    requestAuth.append(\"{access_token}\")\n    existingUserProxy.AddHeader(\"Authorization\",requestAuth)\n    existingUserProxy.ContentType = \"application/json\"\n\n    ASSIGN SobjectName = \"KAA__CxoneData__c\" //set sobject name\n    ASSIGN salesforceSobjectURI = \"{salesforceBaseURI}/services/data/v58.0/sobjects/{SobjectName}\" //set endpoint url\n    responsedBody = existingUserProxy.MakeRestRequest(salesforceSobjectURI, requestBody ,0, \"POST\")\n    //ASSIGN global:bearerToken = \"{global:existingResult.autoSuggestResults}\"\n\n    sObjectId = \"{responsedBody.id.$value}\"\n\n}"
    },
    "1": {
     "name": "MaxStringSize",
     "value": "Limit2K"
    }
   },
   "8": {
    "0": {
     "name": "Data",
     "value": "//User Authentication\r\n\r\nASSIGN global:access_token = \"\" // assign global varible for set access token\r\nASSIGN global:sObjectId = \"\" // assign global varible for set id\r\n\r\n\r\nASSIGN global:salesforceBaseURI = \"TO-BE-FILLED-IN\" // set baseurl\r\n\r\n// set credentials\r\nASSIGN salesforcekey =\"{salesforce_key}\"\r\nASSIGN salesforcesecret =\"{salesforce_secret}\"\r\nASSIGN salesforceusername =\"{salesforce_username}\"\r\nASSIGN salesforcepassword =\"{salesforce_password}\"\r\n\r\n\r\n// urlencoded form\r\nASSIGN salesforcekey=salesforcekey.urlencode\r\nASSIGN salesforcesecret=salesforcesecret.urlencode\r\nASSIGN salesforceusername=salesforceusername.urlencode\r\nASSIGN salesforcepassword=salesforcepassword.urlencode\r\n\r\n\r\ntokenproxy=GetRESTProxy()\r\n\r\n//create local variable and append credentials\r\nASSIGN tokenRequestParms=\"\"\r\ntokenRequestParms.append(\"grant_type=password\")\r\ntokenRequestParms.append(\"&client_id={salesforcekey}\")\r\ntokenRequestParms.append(\"&client_secret={salesforcesecret}\")\r\ntokenRequestParms.append(\"&username={salesforceusername}\")\r\ntokenRequestParms.append(\"&password={salesforcepassword}\")\r\n\r\nASSIGN salesforceAuthURI=\"{salesforceBaseURI}/services/oauth2/token\" // set endpoint url\r\ntokenResult = tokenproxy.MakeRestRequest(salesforceAuthURI, tokenrequestParms, 0, \"POST\")\r\n//call api and store responsed in local variable\r\n\r\n// check status code and get access token\r\nIF tokenproxy.StatusCode = 200\r\n{\r\n    access_token = \"{tokenResult.access_token.$value}\"\r\n}\r\n"
    },
    "1": {
     "name": "MaxStringSize",
     "value": "Limit2K"
    }
   },
   "10": {
    "0": {
     "name": "Data",
     "value": "\nIF sObjectId!=''\n{\n    // set request body\n    DYNAMIC agent_Details_update\n    agent_Details_update.KAA__status__c = 'false'\n    reqBody = \"{agent_Details_update.asJSON()}\"\n\n    existingUserProxy = GetRESTProxy()\n    existingUserProxy.ContentType = \"application/json\" // set content type\n\n    // set Authorization\n    ASSIGN requestAuth = \"Bearer \"\n    requestAuth.append(\"{access_token}\")\n    existingUserProxy.AddHeader(\"Authorization\",requestAuth)\n    existingUserProxy.ContentType = \"application/json\"\n\n    ASSIGN SobjectName = \"KAA__CxoneData__c\" //set sobject name\n    ASSIGN salesforcesobjectURI = \"{salesforceBaseURI}/services/data/v58.0/sobjects/{SobjectName}/{sObjectId}\"\n    // set endpoint url\n    existingUserProxy.MakeRestRequest(salesforcesobjectURI, reqBody ,0, \"PATCH\")\n\t\n}"
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    }
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