{
  "Version": "2019-10-30",
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  "Metadata": {
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        "parameters": {
          "ContactFlowId": { "displayName": "Sample queue customer" }
        },
        "ContactFlow": { "text": "Sample queue customer" }
      },
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        "parameters": { "Attributes": { "token": { "useDynamic": true } } },
        "dynamicParams": ["token"]
      },
      "Kore Token Generator for TPA": {
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    "name": "KoreAgentAssist",
    "description": "For AgentAssist vioce integration purpose",
    "type": "contactFlow",
    "status": "published",
    "hash": {}
  },
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        "Text": "An error occurred when we tried to start streaming."
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      "Type": "MessageParticipant",
      "Transitions": { "NextAction": "28cdee97-d2fe-4b16-8b72-dce8c1f56588" }
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    {
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        "Text": "An error occurred with the KVS trigger lambda function."
      },
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      "Type": "MessageParticipant",
      "Transitions": { "NextAction": "28cdee97-d2fe-4b16-8b72-dce8c1f56588" }
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        "EventHooks": {
          "DisconnectAgentUI": ""
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      "Identifier": "28cdee97-d2fe-4b16-8b72-dce8c1f56588",
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      "Parameters": { "FlowLoggingBehavior": "Enabled" },
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      "Type": "UpdateFlowLoggingBehavior",
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        "TextToSpeechEngine": "Neural",
        "TextToSpeechStyle": "None",
        "TextToSpeechVoice": "Ruth"
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      "Identifier": "0ac2523b-be01-42ed-8e31-591228338d56",
      "Type": "UpdateContactTextToSpeechVoice",
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    {
      "Parameters": { "Text": "Failed to generate token" },
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    {
      "Parameters": {
        "Attributes": { "token": "$.External.koreiframetoken" },
        "TargetContact": "Current"
      },
      "Identifier": "d054f0d0-444b-4e4a-aade-6f06521a23af",
      "Type": "UpdateContactAttributes",
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    {
      "Parameters": {
        "LambdaFunctionARN": "",
        "InvocationTimeLimitSeconds": "8",
        "LambdaInvocationAttributes": {
          "botId": "$.Attributes.botId",
          "clientId": "$.Attributes.clientId",
          "clientSecret": "$.Attributes.clientSecret"
        },
        "ResponseValidation": { "ResponseType": "STRING_MAP" }
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      "Identifier": "Kore Token Generator for TPA",
      "Type": "InvokeLambdaFunction",
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    {
      "Parameters": {
        "MediaStreamingState": "Enabled",
        "MediaStreamType": "Audio",
        "Participants": [
          { "ParticipantType": "Customer", "MediaDirections": ["To", "From"] }
        ]
      },
      "Identifier": "6728609a-9707-41f7-a87c-30ac1fde4f4c",
      "Type": "UpdateContactMediaStreamingBehavior",
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    {
      "Parameters": {
        "LambdaFunctionARN": "",
        "InvocationTimeLimitSeconds": "8",
        "LambdaInvocationAttributes": {
          "botId": "$.Attributes.botId",
          "clientId": "$.Attributes.clientId",
          "clientSecret": "$.Attributes.clientSecret",
          "agentassistUrl": "$.Attributes.agentassistUrl",
          "wssUrl": "$.Attributes.wssUrl",
          "sipUri": "$.Attributes.sipUri",
          "accountId": "$.Attributes.accountId"
        },
        "ResponseValidation": { "ResponseType": "STRING_MAP" }
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      "Identifier": "Start Stream and Transcription in Kore",
      "Type": "InvokeLambdaFunction",
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    },
    {
      "Parameters": {
        "Attributes": {
          "botId": "Replace with Kore.ai Bot ID",
          "clientId": "Replace with Kore.ai Client ID",
          "clientSecret": "Replace with Kore.ai Client Secret",
          "agentassistUrl": "https://agentassist.kore.ai",
          "languageCode": "en-US",
          "wssUrl": "wss://savg-webserver.kore.ai",
          "sipUri": "Replace with Kore.ai Bot SIP URI",
          "accountId": "Replace with Kore.ai Account ID"
        },
        "TargetContact": "Current"
      },
      "Identifier": "e7825b58-a9db-4935-9f83-e67a564176e8",
      "Type": "UpdateContactAttributes",
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            "NextAction": "Start Stream and Transcription in Kore",
            "ErrorType": "NoMatchingError"
          }
        ]
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}