/**
* Class Name         : CustomCTIExtensions
* Developer          : Kore.ai          
* Created Date       : 27-09-2023
* @description       : This class implements the interface methods of Genesys package which helps user to write custom functionlaity at the begining of converasation and end of the conversation.
* Last Modified Date : 
*/
global with sharing class CustomCTIExtensions implements 
purecloud.CTIExtension.ScreenPop,
purecloud.CTIExtension.SaveLog 
{
    
  /**
   * @description Notifies the conversation is ended 
   * @param data of the calleduser and status of the call
   * @return sample string
   */ 
    public String onSaveLog(String data) {
       KAA.CTI_OpenCTIUtilityHandler.genOnCallEnded(data);
        return 'onSaveLog';
    }
    
    /**
	* @description Notifies that has come to genesys. 
	* @param data of the calleduser
	* @return tells the called method to use standard defaultScreenPop
	*/ 
    public String onScreenPop(String data) {
        Map<String, Object> dataToReturn = new Map<String, Object>();
        KAA.CTI_OpenCTIUtilityHandler.incomingCallData(data);
        dataToReturn.put('defaultScreenPop', true);
        return JSON.serialize(dataToReturn);
    }
}