---
title: Microsoft Credentials for different roles in Dynamics 365
description: Get an overview of Microsoft Credentials for different roles across Dynamics 365 apps for customer engagement, finance, and operations, and Power Platform.
author: edupont04
ms.author: edupont
ms.topic: overview
ms.date: 06/12/2025
---

# Microsoft Credentials for different roles in Dynamics 365

Learn new skills and boost your productivity with Microsoft Credentials. This article provides easy access to descriptions of certifications and Applied Skills, both for people that are new to Dynamics 365, and for role-specific certifications across Dynamics 365 apps. Each article that we link to here provides links to relevant training content to help you grow new skills. Choose between self-paced online learning paths or instructor-led training.  

> [!TIP]
> Check out the [Microsoft Learn blog](https://techcommunity.microsoft.com/t5/microsoft-learn-blog/bg-p/MicrosoftLearnBlog) for news and suggested learnings.

## Get started with Dynamics 365

- [Dynamics 365 Fundamentals (ERP)](/credentials/certifications/d365-fundamentals-finance-and-operations-apps-erp/)  
- [Dynamics 365 Fundamentals (CRM)](/credentials/certifications/d365-fundamentals-customer-engagement-apps-crm/)  

## Functional consultants

- Dynamics 365 Business Central

  - [Dynamics 365 Business Central Functional Consultant Associate](/credentials/certifications/d365-business-central-functional-consultant-associate/)
<!-- - Dynamics 365 Customer Insights

  - [Dynamics 365 Customer Insights - Data Specialty](/credentials/certifications/customer-data-platform-specialty/)  
  - [Dynamics 365 Customer Insights - Journeys Functional Consultant Associate](/credentials/certifications/d365-customer-insights-journeys-functional-consultant/)   -->

- Dynamics 365 Customer Service

  - [Dynamics 365 Customer Service Functional Consultant Associate](/credentials/certifications/d365-functional-consultant-customer-service/)  
  - [Dynamics 365 Customer Experience Analyst Associate](/credentials/certifications/d365-customer-experience-analyst-associate/?practice-assessment-type)  

- Dynamics 365 Field Service

  - [Dynamics 365 Field Service Functional Consultant Associate](/credentials/certifications/d365-functional-consultant-field-service/?practice-assessment-type)  
  - [Dynamics 365 Customer Experience Analyst Associate](/credentials/certifications/d365-customer-experience-analyst-associate/?practice-assessment-type)  

- Dynamics 365 Finance

  - [Dynamics 365 Finance Functional Consultant Associate](/credentials/certifications/d365-functional-consultant-financials/)  

- Dynamics 365 Sales

  - [Dynamics 365 Customer Experience Analyst Associate](/credentials/certifications/d365-customer-experience-analyst-associate/?practice-assessment-type)
  - [Power Platform Solution Architect Expert](/credentials/certifications/power-platform-solution-architect-expert/)  
  
- Dynamics 365 Supply Chain Management

  - [Dynamics 365 Supply Chain Management Functional Consultant Associate](/credentials/certifications/d365-functional-consultant-supply-chain-management/)  
  - [Dynamics 365 Supply Chain Management Functional Consultant Expert](/credentials/certifications/d365-supply-chain-management-functional-consultant-expert/)  

## Solution architects

- [Dynamics 365 Finance and Operations Apps Solution Architect Expert](/credentials/certifications/d365-finance-and-operations-apps-solution-architect-expert/)  
- [Power Platform Solution Architect Expert](/credentials/certifications/power-platform-solution-architect-expert/)  
- [Dynamics 365 Business Central Developer Associate](/credentials/certifications/d365-business-central-developer-associate/)  

## Business owners and business users  

- [Dynamics 365 Fundamentals (CRM)](/credentials/certifications/d365-fundamentals-customer-engagement-apps-crm/)  
- [Dynamics 365 Fundamentals (ERP)](/credentials/certifications/d365-fundamentals-finance-and-operations-apps-erp/)  
- [Power Platform App Maker Associate](/credentials/certifications/power-platform-app-maker/)  

## Business analysts

- [Power Platform App Maker Associate](/credentials/certifications/power-platform-app-maker/)  

## Developers

- Customer engagement apps

  - [Power Platform Solution Architect Expert](/credentials/certifications/power-platform-solution-architect-expert/)  
  <!-- - [Power Apps + Dynamics 365 Developer Associate](/credentials/certifications/power-apps-and-d365-developer-associate/)   -->
  - [Power Automate RPA Developer Associate](/credentials/certifications/power-automate-rpa-developer-associate)  

- Finance and operations apps

  - [Dynamics 365 Business Central Developer Associate](/credentials/certifications/d365-business-central-developer-associate/)  
  - [Dynamics 365 Finance and Operations Apps Developer Associate](/credentials/certifications/d365-finance-and-operations-apps-developer-associate/)  
  - [Power Automate RPA Developer Associate](/credentials/certifications/power-automate-rpa-developer-associate)  

## Related information

- [Microsoft Certification Renewal](/credentials/certifications/renew-your-microsoft-certification)  
- [Overview of roles in Dynamics 365](overview.md)  
- [Dynamics 365 guidance documentation](../index.yml)  
- [Dynamics 365 documentation](/dynamics365/index)  
- [Browse all Credentials for Dynamics 365 and Power Platform](/credentials/browse/?products=dynamics-365%2Cpower-platform)  
- [Browse all Credentials](/credentials/browse/)  
- [Microsoft Learn career path: Functional Consultant](/training/career-paths/functional-consultant)  
- [Microsoft Learn career path: Solution Architect](/training/career-paths/solution-architect)  
- [Microsoft Learn career path: Developer](/training/career-paths/developer)