system,model,endpoint,caseId,text,expected,predicted,status,correct,probability,nativeConfidence,latencyMs,inputTokens,outputTokens,billedCostUsd,estimatedCostUsd,reservedUsd,error
gemini,google/gemini-3.8-flash,google-ai-studio,test-1,"I still have not received my new card, I ordered over a week ago.",card_arrival,card_arrival,ok,True,0.95,,1703.2433040000033,731,148,0.00110325,0.00110325,0.00784275,
gemini,google/gemini-3.8-flash,google-ai-studio,test-1006,The app wouldn't accept my top up.,top_up_reverted,top_up_failed,ok,False,0.95,,1327.8893969999626,725,23,0.00063,0.0006299999999999999,0.0078195,
gemini,google/gemini-3.8-flash,google-ai-studio,test-101,What exchange rate do you use?,exchange_rate,exchange_rate,ok,True,1,,1445.231820999994,722,22,0.000624,0.000624,0.0078165,
gemini,google/gemini-3.8-flash,google-ai-studio,test-1015,The application reverted my top-up.,top_up_reverted,top_up_reverted,ok,True,1,,1426.884759999928,723,22,0.00062475,0.00062475,0.00782025,
gemini,google/gemini-3.8-flash,google-ai-studio,test-1016,I think my top-up was cancelled.,top_up_reverted,top_up_reverted,ok,True,0.95,,1360.6558230000082,724,23,0.00062925,0.0006292499999999999,0.007818,
gemini,google/gemini-3.8-flash,google-ai-studio,test-1022,For what reason would a top up be reverted and returned to my account?,top_up_reverted,top_up_reverted,ok,True,1,,1552.8314200000023,730,22,0.00063,0.00063,0.007846500000000001,
gemini,google/gemini-3.8-flash,google-ai-studio,test-1026,The app reverted my top off.,top_up_reverted,top_up_reverted,ok,True,1,,1416.8093100000406,722,22,0.000624,0.000624,0.007815,
gemini,google/gemini-3.8-flash,google-ai-studio,test-103,What do you base your exchange rates on?,exchange_rate,exchange_rate,ok,True,0.98,,2462.032278999992,724,23,0.00062925,0.0006292499999999999,0.007824,
gemini,google/gemini-3.8-flash,google-ai-studio,test-1033,Causes of top-up cancellation,top_up_reverted,top_up_reverted,ok,True,0.8,,2106.4940260000003,721,22,0.00062325,0.00062325,0.00781575,
gemini,google/gemini-3.8-flash,google-ai-studio,test-1037,My top-up has been cancelled.,top_up_reverted,top_up_reverted,ok,True,0.95,,1880.815093000012,723,23,0.0006285,0.0006284999999999999,0.00781575,
gemini,google/gemini-3.8-flash,google-ai-studio,test-1048,cash from this morning has not deposited,balance_not_updated_after_cheque_or_cash_deposit,balance_not_updated_after_cheque_or_cash_deposit,ok,True,0.98,,1433.152958000006,722,23,0.00062775,0.0006277499999999999,0.007824,
gemini,google/gemini-3.8-flash,google-ai-studio,test-1054,I have paid money into my account but it doesn't show.,balance_not_updated_after_cheque_or_cash_deposit,balance_not_updated_after_bank_transfer,ok,False,0.55,,1650.3665040000342,729,23,0.000633,0.000633,0.0078345,
gemini,google/gemini-3.8-flash,google-ai-studio,test-1055,The balance on my account wasn't updated after I made a depost.,balance_not_updated_after_cheque_or_cash_deposit,balance_not_updated_after_cheque_or_cash_deposit,ok,True,0.95,,2011.762503999984,731,23,0.0006345,0.0006345,0.007841250000000001,
gemini,google/gemini-3.8-flash,google-ai-studio,test-1061,My bank statement doesn't show the cash deposit I made recently.,balance_not_updated_after_cheque_or_cash_deposit,balance_not_updated_after_cheque_or_cash_deposit,ok,True,1,,2656.5028440000024,729,22,0.00062925,0.00062925,0.007842,
gemini,google/gemini-3.8-flash,google-ai-studio,test-1068,What happened to the cash that I tried to deposit into my account? It's gone!,balance_not_updated_after_cheque_or_cash_deposit,balance_not_updated_after_cheque_or_cash_deposit,ok,True,0.96,,1489.3311740000208,734,23,0.00063675,0.00063675,0.00785175,
gemini,google/gemini-3.8-flash,google-ai-studio,test-1075,How come my cash deposit is not showing up. This can't be right. There must be some mistake. Where did my cash go. You better not have lost it as I need this money asap.,balance_not_updated_after_cheque_or_cash_deposit,balance_not_updated_after_cheque_or_cash_deposit,ok,True,0.98,,1352.4582349999691,757,23,0.000654,0.000654,0.00792075,
gemini,google/gemini-3.8-flash,google-ai-studio,test-1080,I have a strange payment in my statement,card_payment_not_recognised,card_payment_not_recognised,ok,True,0.85,,1601.287765000001,723,97,0.000906,0.000906,0.007824,
gemini,google/gemini-3.8-flash,google-ai-studio,test-1081,There is a charge on my card that I did not make,card_payment_not_recognised,card_payment_not_recognised,ok,True,0.95,,1492.5374050000682,727,17,0.000609,0.0006090000000000001,0.00783,
gemini,google/gemini-3.8-flash,google-ai-studio,test-1084,An unauthorized payment is in my app,card_payment_not_recognised,card_payment_not_recognised,ok,True,0.95,,1550.0576900000015,722,23,0.00062775,0.0006277499999999999,0.007821,
gemini,google/gemini-3.8-flash,google-ai-studio,test-110,Where did your guys exchange rates come from?,exchange_rate,exchange_rate,ok,True,0.98,,1352.027286000026,724,23,0.00062925,0.0006292499999999999,0.00782775,
gemini,google/gemini-3.8-flash,google-ai-studio,test-1101,I think my statement has a fraudulent charge,card_payment_not_recognised,card_payment_not_recognised,ok,True,0.95,,1496.7717830000038,723,23,0.0006285,0.0006284999999999999,0.007827,
gemini,google/gemini-3.8-flash,google-ai-studio,test-1104,I have a payment listed in error.,card_payment_not_recognised,card_payment_not_recognised,ok,True,0.85,,1352.5782249999465,723,17,0.000606,0.000606,0.007818750000000001,
gemini,google/gemini-3.8-flash,google-ai-studio,test-111,How are you determining your exchange rates?,exchange_rate,exchange_rate,ok,True,1,,1578.6635170000372,723,22,0.00062475,0.00062475,0.007827,
gemini,google/gemini-3.8-flash,google-ai-studio,test-1113,There's a recent charge on my card that I know I didn't make because I've never seen the name before. Can we investigate this?,card_payment_not_recognised,card_payment_not_recognised,ok,True,0.98,,1447.4702880000696,747,23,0.0006465,0.0006464999999999999,0.0078885,
gemini,google/gemini-3.8-flash,google-ai-studio,test-1116,I think there has been a purchase made that wasn't by me.,card_payment_not_recognised,card_payment_not_recognised,ok,True,0.95,,1353.2857249999943,730,23,0.00063375,0.00063375,0.00783675,
gemini,google/gemini-3.8-flash,google-ai-studio,test-1122,How do I update my details?,edit_personal_details,edit_personal_details,ok,True,1,,1522.1177310000057,722,22,0.000624,0.000624,0.00781425,
gemini,google/gemini-3.8-flash,google-ai-studio,test-1129,I need to edit the personal details section of my account,edit_personal_details,edit_personal_details,ok,True,1,,2375.2254170000087,726,16,0.0006045,0.0006045000000000001,0.00783675,
gemini,google/gemini-3.8-flash,google-ai-studio,test-1131,Where can I go to modify my detail?,edit_personal_details,edit_personal_details,ok,True,1,,1313.862519999966,724,22,0.0006255,0.0006255,0.00782025,
gemini,google/gemini-3.8-flash,google-ai-studio,test-1146,How do I update my current residence details?,edit_personal_details,edit_personal_details,ok,True,0.98,,3844.6549189999932,724,23,0.00062925,0.0006292499999999999,0.00782775,
gemini,google/gemini-3.8-flash,google-ai-studio,test-1156,I need to change my name what do I do?,edit_personal_details,edit_personal_details,ok,True,1,,1493.8894940000027,726,16,0.0006045,0.0006045000000000001,0.0078225,
gemini,google/gemini-3.8-flash,google-ai-studio,test-1158,How do I change my address?,edit_personal_details,edit_personal_details,ok,True,1,,1305.564950000029,722,16,0.0006015,0.0006015,0.00781425,
gemini,google/gemini-3.8-flash,google-ai-studio,test-1161,I'd rather not verify my identity.,why_verify_identity,why_verify_identity,ok,True,0.95,,1505.2565029999823,724,23,0.00062925,0.0006292499999999999,0.0078195,
gemini,google/gemini-3.8-flash,google-ai-studio,test-1162,do I need to verify my identity every time I log into my account?,why_verify_identity,why_verify_identity,ok,True,0.85,,1366.3412229999958,730,17,0.00061125,0.00061125,0.00784275,
gemini,google/gemini-3.8-flash,google-ai-studio,test-1168,Why is identity verification mandatory?,why_verify_identity,why_verify_identity,ok,True,1,,3511.385849000071,721,16,0.00060075,0.00060075,0.00782325,
gemini,google/gemini-3.8-flash,google-ai-studio,test-118,when does the rate get determined,exchange_rate,exchange_rate,ok,True,0.95,,1368.7938250000007,721,23,0.000627,0.000627,0.007818750000000001,
gemini,google/gemini-3.8-flash,google-ai-studio,test-1180,Why am I required to do an identity check?,why_verify_identity,why_verify_identity,ok,True,1,,1461.9136369999978,725,22,0.00062625,0.00062625,0.0078255,
gemini,google/gemini-3.8-flash,google-ai-studio,test-1181,Why am I being asked to have an identity check,why_verify_identity,why_verify_identity,ok,True,1,,1347.179225000029,725,16,0.00060375,0.00060375,0.0078285,
gemini,google/gemini-3.8-flash,google-ai-studio,test-1189,I do not wish to verify my identity.,why_verify_identity,why_verify_identity,ok,True,0.85,,1395.0012130000396,724,23,0.00062925,0.0006292499999999999,0.007821,
gemini,google/gemini-3.8-flash,google-ai-studio,test-1197,Do I have to verify my identity?,why_verify_identity,why_verify_identity,ok,True,0.98,,1866.14190399996,723,17,0.000606,0.000606,0.007818,
gemini,google/gemini-3.8-flash,google-ai-studio,test-1207,I'm having trouble verifying my ID.,unable_to_verify_identity,unable_to_verify_identity,ok,True,0.98,,1394.8288820000016,724,23,0.00062925,0.0006292499999999999,0.00782025,
gemini,google/gemini-3.8-flash,google-ai-studio,test-1211,I can't verify my ID.,unable_to_verify_identity,unable_to_verify_identity,ok,True,1,,4754.641682000016,723,22,0.00062475,0.00062475,0.007809750000000001,
gemini,google/gemini-3.8-flash,google-ai-studio,test-1218,My ID won't be verified!,unable_to_verify_identity,unable_to_verify_identity,ok,True,0.98,,1521.8587819999084,723,90,0.00087975,0.00087975,0.0078119999999999995,
gemini,google/gemini-3.8-flash,google-ai-studio,test-1224,What's with not verifying my Id?,unable_to_verify_identity,unable_to_verify_identity,ok,True,0.88,,1342.553786000004,724,23,0.00062925,0.0006292499999999999,0.007818,
gemini,google/gemini-3.8-flash,google-ai-studio,test-1226,"I tried verifying my ID, but it won't let me.",unable_to_verify_identity,unable_to_verify_identity,ok,True,1,,1537.9813999999897,729,22,0.00062925,0.00062925,0.00782775,
gemini,google/gemini-3.8-flash,google-ai-studio,test-1232,It doesn't let me verify my identity.,unable_to_verify_identity,unable_to_verify_identity,ok,True,1,,1509.6920030000038,725,16,0.00060375,0.00060375,0.00782175,
gemini,google/gemini-3.8-flash,google-ai-studio,test-1240,What do I do with my card PIN?,get_physical_card,change_pin,ok,False,0.8,,1446.8449399999809,724,22,0.0006255,0.0006255,0.0078165,
gemini,google/gemini-3.8-flash,google-ai-studio,test-1244,I cannot seem to find my PIN. Where is it?,get_physical_card,change_pin,ok,False,0.8,,2629.642416999908,727,22,0.00062775,0.00062775,0.0078255,
gemini,google/gemini-3.8-flash,google-ai-studio,test-125,This rate is too low. Are you sure your using the right exchange rate.,card_payment_wrong_exchange_rate,exchange_rate,ok,False,0.85,,1418.8772299999837,731,23,0.0006345,0.0006345,0.007846500000000001,
gemini,google/gemini-3.8-flash,google-ai-studio,test-1253,"If I need a PIN for my card, where is it located?",get_physical_card,change_pin,ok,False,0.85,,1408.0913800000017,729,23,0.000633,0.000633,0.007830750000000001,
gemini,google/gemini-3.8-flash,google-ai-studio,test-1257,I received my card but not my PIN.,get_physical_card,card_arrival,ok,False,0.8,,4375.825100999995,724,16,0.000603,0.000603,0.0078195,
gemini,google/gemini-3.8-flash,google-ai-studio,test-1268,I cannot locate the card PIN.,get_physical_card,change_pin,ok,False,0.8,,1572.6707770000212,722,22,0.000624,0.000624,0.00781575,
gemini,google/gemini-3.8-flash,google-ai-studio,test-1270,Where can I find my PIN?,get_physical_card,change_pin,ok,False,0.8,,1075.0232770000584,722,22,0.000624,0.000624,0.0078119999999999995,
gemini,google/gemini-3.8-flash,google-ai-studio,test-1275,What do I need to do for a PIN?,get_physical_card,change_pin,ok,False,0.8,,2084.5040390000213,725,22,0.00062625,0.00062625,0.00781725,
gemini,google/gemini-3.8-flash,google-ai-studio,test-128,I bought something in a foreign currency but the rate applied is wrong!,card_payment_wrong_exchange_rate,card_payment_wrong_exchange_rate,ok,True,0.98,,1577.3685879999994,729,23,0.000633,0.000633,0.00784725,
gemini,google/gemini-3.8-flash,google-ai-studio,test-1285,Do you guys accept mastercard or visa?,visa_or_mastercard,supported_cards_and_currencies,ok,False,0.65,,1448.7289680000395,724,23,0.00062925,0.0006292499999999999,0.0078225,
gemini,google/gemini-3.8-flash,google-ai-studio,test-1287,Can you give me a visa?,visa_or_mastercard,visa_or_mastercard,ok,True,0.95,,1310.493598000001,722,23,0.00062775,0.0006277499999999999,0.0078112500000000005,
gemini,google/gemini-3.8-flash,google-ai-studio,test-1291,I'd rather get a Mastercard,visa_or_mastercard,visa_or_mastercard,ok,True,0.98,,2283.744354000024,722,23,0.00062775,0.0006277499999999999,0.00781425,
gemini,google/gemini-3.8-flash,google-ai-studio,test-1297,What are the available cards?,visa_or_mastercard,supported_cards_and_currencies,ok,False,0.65,,1931.4868209999986,721,23,0.000627,0.000627,0.00781575,
gemini,google/gemini-3.8-flash,google-ai-studio,test-1298,I want to get Visa and Mastercard,visa_or_mastercard,visa_or_mastercard,ok,True,0.95,,1415.2033910000464,722,17,0.00060525,0.00060525,0.007818750000000001,
gemini,google/gemini-3.8-flash,google-ai-studio,test-1303,I would like to apply for a visa card.,visa_or_mastercard,order_physical_card,ok,False,0.55,,1200.0301970000146,725,23,0.00063,0.0006299999999999999,0.0078225,
gemini,google/gemini-3.8-flash,google-ai-studio,test-1319,Is it possible to get a Visa here?,visa_or_mastercard,visa_or_mastercard,ok,True,0.96,,2327.2941589999828,724,104,0.000933,0.000933,0.0078195,
gemini,google/gemini-3.8-flash,google-ai-studio,test-1320,How can I top up my account with a card?,topping_up_by_card,topping_up_by_card,ok,True,1,,1534.4720109999998,726,22,0.000627,0.0006270000000000001,0.007824,
gemini,google/gemini-3.8-flash,google-ai-studio,test-1322,How can I top up by card?,topping_up_by_card,topping_up_by_card,ok,True,1,,1432.1099790000007,723,22,0.00062475,0.00062475,0.00781275,
gemini,google/gemini-3.8-flash,google-ai-studio,test-1325,Can friends add to my account,topping_up_by_card,receiving_money,ok,False,0.94,,3035.4366039999295,721,23,0.000627,0.000627,0.00781575,
gemini,google/gemini-3.8-flash,google-ai-studio,test-1337,"I did a top-up, but I'm not seeing it in my wallet yet.",topping_up_by_card,pending_top_up,ok,False,0.95,,1463.824116999982,734,23,0.00063675,0.00063675,0.00783525,
gemini,google/gemini-3.8-flash,google-ai-studio,test-1340,Is there a way to transfer funds directly from my card?,topping_up_by_card,topping_up_by_card,ok,True,0.85,,1423.549509999997,727,17,0.000609,0.0006090000000000001,0.00783525,
gemini,google/gemini-3.8-flash,google-ai-studio,test-1356,I topped up my card but the money disappeared.,topping_up_by_card,top_up_reverted,ok,False,0.9,,1322.0619170000427,725,16,0.00060375,0.00060375,0.0078285,
gemini,google/gemini-3.8-flash,google-ai-studio,test-1357,Why don't I see my top up in my wallet?,topping_up_by_card,pending_top_up,ok,False,0.91,,2227.3159270000033,728,23,0.00063225,0.00063225,0.00782325,
gemini,google/gemini-3.8-flash,google-ai-studio,test-1363,How do I make more than one disposable card in a day?,disposable_card_limits,disposable_card_limits,ok,True,0.98,,1389.3286009999865,728,23,0.00063225,0.00063225,0.00783375,
gemini,google/gemini-3.8-flash,google-ai-studio,test-1367,Do these virtual cards have any caps on using them?,disposable_card_limits,disposable_card_limits,ok,True,0.95,,1613.05699500005,726,23,0.00063075,0.00063075,0.00783225,
gemini,google/gemini-3.8-flash,google-ai-studio,test-1371,How many card payments can I use on a disposable card?,disposable_card_limits,disposable_card_limits,ok,True,0.98,,1959.1375370000023,727,23,0.0006315,0.0006315,0.0078345,
gemini,google/gemini-3.8-flash,google-ai-studio,test-1376,What is the limit to number of transactions I can do with a disposable card?,disposable_card_limits,disposable_card_limits,ok,True,1,,5136.010949000003,731,22,0.00063075,0.00063075,0.007851,
gemini,google/gemini-3.8-flash,google-ai-studio,test-1378,Tell me how many transactions I can do with a disposable card.,disposable_card_limits,disposable_card_limits,ok,True,1,,1779.6608819999965,728,22,0.0006285,0.0006285,0.0078405,
gemini,google/gemini-3.8-flash,google-ai-studio,test-1386,Can you explain the virtual cards limit?,disposable_card_limits,disposable_card_limits,ok,True,0.95,,1438.1027489999997,723,23,0.0006285,0.0006284999999999999,0.007824,
gemini,google/gemini-3.8-flash,google-ai-studio,test-139,I purchased an item and the exchange rate I was given was incorrect.,card_payment_wrong_exchange_rate,card_payment_wrong_exchange_rate,ok,True,1,,1704.1784169999883,729,22,0.00062925,0.00062925,0.007845,
gemini,google/gemini-3.8-flash,google-ai-studio,test-1398,How many transactions can I do with one disposable card?,disposable_card_limits,disposable_card_limits,ok,True,0.99,,1481.227904999978,726,23,0.00063075,0.00063075,0.007836000000000001,
gemini,google/gemini-3.8-flash,google-ai-studio,test-1414,I think someone else is using my card.  There are transactions I didn't make.,compromised_card,compromised_card,ok,True,0.95,,1476.7880959999748,734,23,0.00063675,0.00063675,0.00785175,
gemini,google/gemini-3.8-flash,google-ai-studio,test-1417,My card is being used online to make a bunch of purchases! Someone else is using it fraudulently. Can you help me freeze it?,compromised_card,compromised_card,ok,True,0.98,,1474.5514360000088,742,17,0.00062025,0.00062025,0.007887,
gemini,google/gemini-3.8-flash,google-ai-studio,test-1423,What should I do if I think that someone else may be using my card.,compromised_card,compromised_card,ok,True,0.95,,1942.0053989999942,731,17,0.000612,0.000612,0.00784425,
gemini,google/gemini-3.8-flash,google-ai-studio,test-1428,I think someone got my card details and used it because there are transactions i don't recognize. What do I do now?,compromised_card,compromised_card,ok,True,0.95,,1310.222238000002,741,23,0.000642,0.000642,0.00788025,
gemini,google/gemini-3.8-flash,google-ai-studio,test-1430,I believe someone is using my card without my agreement!,compromised_card,compromised_card,ok,True,0.95,,1542.8902100000123,726,17,0.00060825,0.0006082500000000001,0.007836000000000001,
gemini,google/gemini-3.8-flash,google-ai-studio,test-1438,Can I use app to freeze my card and dispute fraud?,compromised_card,compromised_card,ok,True,0.85,,1251.2983320000058,727,17,0.000609,0.0006090000000000001,0.0078315,
gemini,google/gemini-3.8-flash,google-ai-studio,test-1443,Is there a list of ATM machines?,atm_support,atm_support,ok,True,0.98,,1513.039533000032,723,23,0.0006285,0.0006284999999999999,0.007818,
gemini,google/gemini-3.8-flash,google-ai-studio,test-1447,Is there any nearby ATM's?,atm_support,atm_support,ok,True,1,,2018.0713840000099,723,22,0.00062475,0.00062475,0.007813500000000001,
gemini,google/gemini-3.8-flash,google-ai-studio,test-1455,How many miles away is the ATM?,atm_support,atm_support,ok,True,0.85,,1352.644316000049,723,17,0.000606,0.000606,0.00781725,
gemini,google/gemini-3.8-flash,google-ai-studio,test-1458,At what ATMS am I able to use the card?,atm_support,atm_support,ok,True,1,,1510.4250919999904,727,22,0.00062775,0.00062775,0.00782325,
gemini,google/gemini-3.8-flash,google-ai-studio,test-1470,Where can I withdrawal my money?,atm_support,atm_support,ok,True,0.95,,1403.6000899999926,722,23,0.00062775,0.0006277499999999999,0.007818,
gemini,google/gemini-3.8-flash,google-ai-studio,test-1476,Do you know the closest ATM?,atm_support,atm_support,ok,True,0.98,,1607.2525440000027,722,23,0.00062775,0.0006277499999999999,0.007815,
gemini,google/gemini-3.8-flash,google-ai-studio,test-1480,Help me.  There is a Direct Debit that I didn't make.,direct_debit_payment_not_recognised,direct_debit_payment_not_recognised,ok,True,1,,1959.8275859999703,731,22,0.00063075,0.00063075,0.00783375,
gemini,google/gemini-3.8-flash,google-ai-studio,test-1485,"im so mad right now. theres several charges that I think my x boyfriend made on my card. the companys on the website wouldn't refund me my money, they told me to contact my bank. DO something please.",direct_debit_payment_not_recognised,card_payment_not_recognised,ok,False,0.8,,1151.3348600000027,761,22,0.00065325,0.00065325,0.00794325,
gemini,google/gemini-3.8-flash,google-ai-studio,test-1486,someone stole my money,direct_debit_payment_not_recognised,card_payment_not_recognised,ok,False,0.4,,1820.628058000002,719,22,0.00062175,0.00062175,0.0078105,
gemini,google/gemini-3.8-flash,google-ai-studio,test-1497,There is a suspicious direct debit payment.,direct_debit_payment_not_recognised,direct_debit_payment_not_recognised,ok,True,1,,1513.6224130000337,723,22,0.00062475,0.00062475,0.00782625,
gemini,google/gemini-3.8-flash,google-ai-studio,test-1500,I found a charge for a direct debit that was not made by me.,direct_debit_payment_not_recognised,direct_debit_payment_not_recognised,ok,True,1,,1452.5731570000062,730,22,0.00063,0.00063,0.007839,
gemini,google/gemini-3.8-flash,google-ai-studio,test-1506,I don't think I made this charge on my debit statement.,direct_debit_payment_not_recognised,card_payment_not_recognised,ok,False,0.95,,1598.8701569999685,729,17,0.0006105,0.0006105,0.00783525,
gemini,google/gemini-3.8-flash,google-ai-studio,test-151,The wrong exchange rate was used when I bought something with a foriegn currency.,card_payment_wrong_exchange_rate,card_payment_wrong_exchange_rate,ok,True,1,,1244.1249529999914,732,22,0.0006315,0.0006315,0.00785475,
gemini,google/gemini-3.8-flash,google-ai-studio,test-1515,"I have a direct debit transaction I have not set up, but would like to .",direct_debit_payment_not_recognised,direct_debit_payment_not_recognised,ok,True,0.85,,1278.1928600000101,732,23,0.00063525,0.00063525,0.007848,
gemini,google/gemini-3.8-flash,google-ai-studio,test-152,I paid for something in foreign currency but noticed the exchange rate is incorrect.,card_payment_wrong_exchange_rate,card_payment_wrong_exchange_rate,ok,True,1,,1407.615661000018,730,22,0.00063,0.00063,0.007857,
gemini,google/gemini-3.8-flash,google-ai-studio,test-1522,How do I retrieve my passcode?,passcode_forgotten,passcode_forgotten,ok,True,1,,1824.556658000045,722,22,0.000624,0.000624,0.0078165,
gemini,google/gemini-3.8-flash,google-ai-studio,test-1527,Something is wrong with my passcode,passcode_forgotten,passcode_forgotten,ok,True,0.9,,1405.4910920000402,721,22,0.00062325,0.00062325,0.00782025,
gemini,google/gemini-3.8-flash,google-ai-studio,test-1537,Show me please how to reset my passcode.,passcode_forgotten,passcode_forgotten,ok,True,0.98,,1484.0860140000004,724,17,0.00060675,0.00060675,0.007824,
gemini,google/gemini-3.8-flash,google-ai-studio,test-154,Why was the exchange rate incorrect for an item I recently bought?,card_payment_wrong_exchange_rate,card_payment_wrong_exchange_rate,ok,True,0.98,,1636.773806000012,728,23,0.00063225,0.00063225,0.0078435,
gemini,google/gemini-3.8-flash,google-ai-studio,test-1544,What steps do I take to receive another passcode?,passcode_forgotten,passcode_forgotten,ok,True,0.98,,1416.8491920000524,725,23,0.00063,0.0006299999999999999,0.007830750000000001,
gemini,google/gemini-3.8-flash,google-ai-studio,test-1549,Is there a way to reset my passcode?,passcode_forgotten,passcode_forgotten,ok,True,0.98,,1393.8251920000039,724,17,0.00060675,0.00060675,0.007821,
gemini,google/gemini-3.8-flash,google-ai-studio,test-1555,Tell me how to reset the passcode.,passcode_forgotten,passcode_forgotten,ok,True,0.95,,2245.614673999982,723,23,0.0006285,0.0006284999999999999,0.0078195,
gemini,google/gemini-3.8-flash,google-ai-studio,test-1562,This is very frustrating. I can't get my card to work on any ATM I try and I've tried 3 of them so far. What's going on? Can you please fix this issue immediately?,declined_cash_withdrawal,declined_cash_withdrawal,ok,True,0.85,,1595.7842250000103,760,23,0.00065625,0.0006562499999999999,0.00791625,
gemini,google/gemini-3.8-flash,google-ai-studio,test-1563,The ATM did not allow me to withdraw,declined_cash_withdrawal,declined_cash_withdrawal,ok,True,0.98,,1507.2414330000174,723,23,0.0006285,0.0006284999999999999,0.007821,
gemini,google/gemini-3.8-flash,google-ai-studio,test-1564,Why was my ATM transaction cancelled?,declined_cash_withdrawal,declined_cash_withdrawal,ok,True,0.98,,1886.7010829999927,722,117,0.00098025,0.00098025,0.00782175,
gemini,google/gemini-3.8-flash,google-ai-studio,test-1568,I want to know why I have been unable to withdrawn funds.,declined_cash_withdrawal,declined_cash_withdrawal,ok,True,0.85,,3306.2975840000436,728,99,0.00091725,0.0009172500000000001,0.00783675,
gemini,google/gemini-3.8-flash,google-ai-studio,test-1572,I tried to make a cash withdrawal and it was declined. Why did this happen?,declined_cash_withdrawal,declined_cash_withdrawal,ok,True,1,,1417.9179799999984,732,22,0.0006315,0.0006315,0.00785025,
gemini,google/gemini-3.8-flash,google-ai-studio,test-1573,I can't get money out of the ATM,declined_cash_withdrawal,declined_cash_withdrawal,ok,True,0.95,,1403.2390909999958,725,17,0.0006075,0.0006075,0.007818,
gemini,google/gemini-3.8-flash,google-ai-studio,test-1594,"Oh my goodness, my card has been declined twice at ATM! I tried two different ATM, but each one declined my card! Can you tell me what's going on with my account?",declined_cash_withdrawal,declined_cash_withdrawal,ok,True,0.98,,1602.0853939999943,754,23,0.00065175,0.00065175,0.0079155,
gemini,google/gemini-3.8-flash,google-ai-studio,test-16,I've been waiting longer than expected for my card.,card_arrival,card_arrival,ok,True,0.95,,1469.9793959999952,727,23,0.0006315,0.0006315,0.00783225,
gemini,google/gemini-3.8-flash,google-ai-studio,test-1601,Why is my payment pending?,pending_card_payment,pending_card_payment,ok,True,0.8,,1201.145776999998,721,22,0.00062325,0.00062325,0.007813500000000001,
gemini,google/gemini-3.8-flash,google-ai-studio,test-1602,My card payment is still pending.,pending_card_payment,pending_card_payment,ok,True,1,,1959.5303810000187,722,22,0.000624,0.000624,0.007818750000000001,
gemini,google/gemini-3.8-flash,google-ai-studio,test-1604,Why is my card payment showing as pending?,pending_card_payment,pending_card_payment,ok,True,1,,6098.136367999949,724,22,0.0006255,0.0006255,0.0078255,
gemini,google/gemini-3.8-flash,google-ai-studio,test-1616,What is a pending payment?,pending_card_payment,pending_card_payment,ok,True,0.95,,1328.3022080000956,721,23,0.000627,0.000627,0.007813500000000001,
gemini,google/gemini-3.8-flash,google-ai-studio,test-1620,Why is a payment showing up on my card as pending?,pending_card_payment,pending_card_payment,ok,True,1,,1536.4449710000044,727,22,0.00062775,0.00062775,0.0078315,
gemini,google/gemini-3.8-flash,google-ai-studio,test-1627,"I have waited 15 days, but my payment still hasn't cleared.",pending_card_payment,pending_card_payment,ok,True,0.85,,2707.991709999973,732,442,0.0022065,0.0022065,0.00783825,
gemini,google/gemini-3.8-flash,google-ai-studio,test-1644,"If I was mugged and lost everything, how do I access my account and app?",lost_or_stolen_phone,lost_or_stolen_phone,ok,True,0.94,,1813.3180310000025,733,23,0.000636,0.000636,0.007848,
gemini,google/gemini-3.8-flash,google-ai-studio,test-1646,I've lost track of my phone or someone stole it.,lost_or_stolen_phone,lost_or_stolen_phone,ok,True,1,,2294.5469320000266,728,22,0.0006285,0.0006285,0.00783,
gemini,google/gemini-3.8-flash,google-ai-studio,test-1654,My phone is not on me.  How can I use the app?,lost_or_stolen_phone,lost_or_stolen_phone,ok,True,0.95,,1569.7212989999998,730,23,0.00063375,0.00063375,0.0078285,
gemini,google/gemini-3.8-flash,google-ai-studio,test-1660,The hotel called and said I left my phone in the room.,lost_or_stolen_phone,lost_or_stolen_phone,ok,True,0.98,,1449.2068279999075,728,17,0.00060975,0.00060975,0.0078345,
gemini,google/gemini-3.8-flash,google-ai-studio,test-167,What is this $1 charge on my statement?,extra_charge_on_statement,extra_charge_on_statement,ok,True,0.95,,1328.5346470000222,725,17,0.0006075,0.0006075,0.00782325,
gemini,google/gemini-3.8-flash,google-ai-studio,test-1673,My phone is lost.  What do I do to prevent someone from using the app?,lost_or_stolen_phone,lost_or_stolen_phone,ok,True,1,,5103.431993999984,733,22,0.00063225,0.00063225,0.007846500000000001,
gemini,google/gemini-3.8-flash,google-ai-studio,test-1678,I got mugged yesterday and can't use the app.,lost_or_stolen_phone,lost_or_stolen_phone,ok,True,0.95,,1559.3502020000014,728,117,0.00098475,0.00098475,0.00782775,
gemini,google/gemini-3.8-flash,google-ai-studio,test-168,Why does my statement have these extra charges?,extra_charge_on_statement,extra_charge_on_statement,ok,True,0.95,,1352.8741049999953,724,23,0.00062925,0.0006292499999999999,0.00782925,
gemini,google/gemini-3.8-flash,google-ai-studio,test-1682,Get an item refund,request_refund,request_refund,ok,True,0.95,,1687.1207080000313,719,23,0.0006255,0.0006255,0.0078075,
gemini,google/gemini-3.8-flash,google-ai-studio,test-1686,I would like a refund for something I bought,request_refund,request_refund,ok,True,0.98,,1855.6484959999798,724,23,0.00062925,0.0006292499999999999,0.007827,
gemini,google/gemini-3.8-flash,google-ai-studio,test-1694,Can I have an item refunded?,request_refund,request_refund,ok,True,0.98,,1467.6862859999528,722,23,0.00062775,0.0006277499999999999,0.007815,
gemini,google/gemini-3.8-flash,google-ai-studio,test-1707,I would like a refund on one of your products that has been sold to me,request_refund,request_refund,ok,True,0.95,,1242.4017250000034,731,17,0.000612,0.000612,0.007846500000000001,
gemini,google/gemini-3.8-flash,google-ai-studio,test-1714,I would like to cancel a payment. I purchased something several days ago and i still have not received it.,request_refund,request_refund,ok,True,0.95,,3569.2581769999815,737,23,0.000639,0.0006389999999999999,0.0078735,
gemini,google/gemini-3.8-flash,google-ai-studio,test-1719,I need to cancel a purchase I made.,request_refund,request_refund,ok,True,0.95,,1420.7931099999696,724,23,0.00062925,0.0006292499999999999,0.00782025,
gemini,google/gemini-3.8-flash,google-ai-studio,test-1729,Why did my transfer decline,declined_transfer,declined_transfer,ok,True,0.98,,1456.836907000048,720,23,0.00062625,0.00062625,0.00781425,
gemini,google/gemini-3.8-flash,google-ai-studio,test-1730,The card got declined twice when I tried to use it to buy something online yesterday.,declined_transfer,declined_card_payment,ok,False,0.98,,1316.7584870000137,732,17,0.00061275,0.00061275,0.00785775,
gemini,google/gemini-3.8-flash,google-ai-studio,test-1731,"If the transfer details have already but reviewed and confirmed that they are correct, what other reason would cause my transfer to be declined?",declined_transfer,declined_transfer,ok,True,0.98,,1471.609545000014,741,23,0.000642,0.000642,0.007902000000000001,
gemini,google/gemini-3.8-flash,google-ai-studio,test-1733,Why did my my transfer get declined?,declined_transfer,declined_transfer,ok,True,1,,2857.2153990000006,723,22,0.00062475,0.00062475,0.007821,
gemini,google/gemini-3.8-flash,google-ai-studio,test-1736,Why was I unable to do a transfer?,declined_transfer,failed_transfer,ok,False,0.7,,1314.0115579999983,724,16,0.000603,0.000603,0.0078195,
gemini,google/gemini-3.8-flash,google-ai-studio,test-1741,"When I submit a transfer, it is being declined.  The information I put in has been reviewed.",declined_transfer,declined_transfer,ok,True,0.98,,1557.9735080000246,736,23,0.00063825,0.0006382499999999999,0.007863,
gemini,google/gemini-3.8-flash,google-ai-studio,test-1746,"I tired to move my money, but my transfer was declined.",declined_transfer,declined_transfer,ok,True,1,,1671.0627699999604,728,16,0.000606,0.0006060000000000001,0.00783525,
gemini,google/gemini-3.8-flash,google-ai-studio,test-176,I need information about an extra €1 fee in my statement.,extra_charge_on_statement,extra_charge_on_statement,ok,True,0.95,,1479.6135339999964,728,23,0.00063225,0.00063225,0.00783825,
gemini,google/gemini-3.8-flash,google-ai-studio,test-1760,The refund isn't showing up on my account.,Refund_not_showing_up,Refund_not_showing_up,ok,True,1,,1581.7965969999786,726,16,0.0006045,0.0006045000000000001,0.0078255,
gemini,google/gemini-3.8-flash,google-ai-studio,test-1762,"I requested a refund, and never received it. What can I do?",Refund_not_showing_up,Refund_not_showing_up,ok,True,0.98,,1385.1095920000225,730,23,0.00063375,0.00063375,0.00783825,
gemini,google/gemini-3.8-flash,google-ai-studio,test-1765,"I need help. I asked for a refund from a merchant a while ago, but I have not gotten my money back. I keep checking my account, but nothing is showing up. What should I do now?",Refund_not_showing_up,Refund_not_showing_up,ok,True,0.98,,1561.419418000034,758,23,0.00065475,0.00065475,0.007926,
gemini,google/gemini-3.8-flash,google-ai-studio,test-177,Why is there an extra 1 pound charge on my card?,extra_charge_on_statement,extra_charge_on_statement,ok,True,0.95,,1588.4873369999696,728,23,0.00063225,0.00063225,0.00783,
gemini,google/gemini-3.8-flash,google-ai-studio,test-1771,Why is my refund missing from my  statement?,Refund_not_showing_up,Refund_not_showing_up,ok,True,1,,1314.0832979999832,725,22,0.00062625,0.00062625,0.007827,
gemini,google/gemini-3.8-flash,google-ai-studio,test-1793,My refund is missing,Refund_not_showing_up,Refund_not_showing_up,ok,True,0.98,,1185.7563879999798,719,17,0.000603,0.000603,0.007809,
gemini,google/gemini-3.8-flash,google-ai-studio,test-1799,I should have received a refund however it is not showing on my statement,Refund_not_showing_up,Refund_not_showing_up,ok,True,1,,1480.6338250000263,729,22,0.00062925,0.00062925,0.00784875,
gemini,google/gemini-3.8-flash,google-ai-studio,test-1809,"I was out today looking forward to pay with my new card, turns out the payment just kept getting declined. This is really sad, what's going on?",declined_card_payment,declined_card_payment,ok,True,0.95,,1231.1143549999688,748,23,0.00064725,0.0006472499999999999,0.00790125,
gemini,google/gemini-3.8-flash,google-ai-studio,test-1814,Why doesn't the card payment work,declined_card_payment,declined_card_payment,ok,True,0.8,,1872.6471449999372,723,22,0.00062475,0.00062475,0.007818750000000001,
gemini,google/gemini-3.8-flash,google-ai-studio,test-1818,Something is wrong with my payment account since it has been declined,declined_card_payment,declined_card_payment,ok,True,0.85,,1815.7045489999582,727,23,0.0006315,0.0006315,0.00784575,
gemini,google/gemini-3.8-flash,google-ai-studio,test-1820,I don't know why my payment didn't work.,declined_card_payment,declined_card_payment,ok,True,0.85,,1367.424595999997,728,118,0.0009885,0.0009885,0.007824,
gemini,google/gemini-3.8-flash,google-ai-studio,test-1825,"My card payment didn't work, can you help?",declined_card_payment,declined_card_payment,ok,True,0.95,,2206.9517789999954,727,17,0.000609,0.0006090000000000001,0.0078255,
gemini,google/gemini-3.8-flash,google-ai-studio,test-1838,How do you fix  my card payment?,declined_card_payment,declined_card_payment,ok,True,0.8,,1412.9217599999392,724,16,0.000603,0.000603,0.007818,
gemini,google/gemini-3.8-flash,google-ai-studio,test-1840,"I did transfer, why is it pending",pending_transfer,pending_transfer,ok,True,1,,1350.5489150000503,723,16,0.00060225,0.00060225,0.007818750000000001,
gemini,google/gemini-3.8-flash,google-ai-studio,test-1852,My transfer is still coming up as pending.,pending_transfer,pending_transfer,ok,True,0.98,,1354.5931739999796,724,17,0.00060675,0.00060675,0.0078255,
gemini,google/gemini-3.8-flash,google-ai-studio,test-1856,How long does a transfer stay pending?,pending_transfer,pending_transfer,ok,True,0.9,,2525.25682400004,723,244,0.00145725,0.00145725,0.0078225,
gemini,google/gemini-3.8-flash,google-ai-studio,test-1869,I made a transfer 12 hours ago. Why is it still listed as pending?,pending_transfer,pending_transfer,ok,True,0.98,,1411.1511499999324,733,17,0.0006135,0.0006135,0.0078435,
gemini,google/gemini-3.8-flash,google-ai-studio,test-1872,For how long will my transfer be pending?,pending_transfer,pending_transfer,ok,True,0.9,,2016.154082999914,724,16,0.000603,0.000603,0.00782475,
gemini,google/gemini-3.8-flash,google-ai-studio,test-1874,Why is a money transfer not showing?,pending_transfer,balance_not_updated_after_bank_transfer,ok,False,0.85,,1352.992213999969,723,23,0.0006285,0.0006284999999999999,0.007821,
gemini,google/gemini-3.8-flash,google-ai-studio,test-1876,I am still waiting for a money transfer to show,pending_transfer,balance_not_updated_after_bank_transfer,ok,False,0.65,,1326.000398999895,725,23,0.00063,0.0006299999999999999,0.00782925,
gemini,google/gemini-3.8-flash,google-ai-studio,test-1884,What steps do I need to take to close my account?,terminate_account,terminate_account,ok,True,1,,1574.8911479999078,727,16,0.00060525,0.0006052500000000001,0.007830750000000001,
gemini,google/gemini-3.8-flash,google-ai-studio,test-1891,I don't like your company. Delete my account.,terminate_account,terminate_account,ok,True,1,,1655.6302999999607,727,22,0.00062775,0.00062775,0.00782775,
gemini,google/gemini-3.8-flash,google-ai-studio,test-1899,How do I get rid of my account ASAP?,terminate_account,terminate_account,ok,True,1,,1335.208906999993,725,22,0.00062625,0.00062625,0.007821,
gemini,google/gemini-3.8-flash,google-ai-studio,test-190,For some reason my account's been charged an extra dollar.,extra_charge_on_statement,extra_charge_on_statement,ok,True,0.95,,1535.4894710000372,728,23,0.00063225,0.00063225,0.0078375,
gemini,google/gemini-3.8-flash,google-ai-studio,test-1901,Can you delete my account please?,terminate_account,terminate_account,ok,True,1,,1907.0765110000002,722,22,0.000624,0.000624,0.007818750000000001,
gemini,google/gemini-3.8-flash,google-ai-studio,test-1905,I am sick of this damn company and want to close out my account.,terminate_account,terminate_account,ok,True,1,,4427.292826999968,730,22,0.00063,0.00063,0.007842,
gemini,google/gemini-3.8-flash,google-ai-studio,test-1908,"Your service is terrible,.  Delete my account,",terminate_account,terminate_account,ok,True,1,,1341.9099660000065,725,22,0.00062625,0.00062625,0.0078285,
gemini,google/gemini-3.8-flash,google-ai-studio,test-1921,How do I retrieve my card from the machine?,card_swallowed,card_swallowed,ok,True,1,,1311.1683889999986,725,16,0.00060375,0.00060375,0.00782625,
gemini,google/gemini-3.8-flash,google-ai-studio,test-1926,Is there a way I can get my ATM card back from the machine?,card_swallowed,card_swallowed,ok,True,1,,1222.5458359999975,730,22,0.00063,0.00063,0.00783825,
gemini,google/gemini-3.8-flash,google-ai-studio,test-1929,How can I get my card out of the damn ATM?,card_swallowed,card_swallowed,ok,True,1,,1235.3821530000423,727,22,0.00062775,0.00062775,0.0078255,
gemini,google/gemini-3.8-flash,google-ai-studio,test-1935,The ATM ate my card.,card_swallowed,card_swallowed,ok,True,1,,1193.8400479999837,721,22,0.00062325,0.00062325,0.007809,
gemini,google/gemini-3.8-flash,google-ai-studio,test-1950,I was getting cash and can't get my card back.,card_swallowed,card_swallowed,ok,True,1,,1456.0553770000115,728,16,0.000606,0.0006060000000000001,0.0078285,
gemini,google/gemini-3.8-flash,google-ai-studio,test-1955,The ATM at Metro bank on High St. Kensington didn't return my card. What should I do now that the bank is closed?,card_swallowed,card_swallowed,ok,True,1,,1469.9185349999461,743,16,0.00061725,0.0006172500000000001,0.00787875,
gemini,google/gemini-3.8-flash,google-ai-studio,test-196,"It's been two weeks, why has the transaction for $1.00 not been reversed?",extra_charge_on_statement,reverted_card_payment?,ok,False,0.85,,1949.9498879999737,736,23,0.00063825,0.0006382499999999999,0.00784875,
gemini,google/gemini-3.8-flash,google-ai-studio,test-1964,I didn't buy this twice,transaction_charged_twice,transaction_charged_twice,ok,True,1,,1478.0884559999977,722,22,0.000624,0.000624,0.0078112500000000005,
gemini,google/gemini-3.8-flash,google-ai-studio,test-1969,I was wondering how I could have two charges for the same item happen more than once in a 7 day period. Is there anyway I could get this corrected asap.,transaction_charged_twice,transaction_charged_twice,ok,True,0.98,,1476.0122559999581,749,23,0.000648,0.0006479999999999999,0.007908,
gemini,google/gemini-3.8-flash,google-ai-studio,test-1979,I had a duplicate card and got charged twice. How do I resolve this?,transaction_charged_twice,transaction_charged_twice,ok,True,1,,1148.332201000012,731,22,0.00063075,0.00063075,0.007845,
gemini,google/gemini-3.8-flash,google-ai-studio,test-1981,Why am I being charged twice?,transaction_charged_twice,transaction_charged_twice,ok,True,0.99,,1472.216444999911,722,23,0.00062775,0.0006277499999999999,0.00781575,
gemini,google/gemini-3.8-flash,google-ai-studio,test-1984,"More than one time this week, I have been charged more than once for the same transaction. Please correct the issue and refund the duplicate charges.",transaction_charged_twice,transaction_charged_twice,ok,True,1,,1606.2313660000218,744,22,0.0006405,0.0006405,0.00790575,
gemini,google/gemini-3.8-flash,google-ai-studio,test-1989,Why have I been charged twice for the same transaction?,transaction_charged_twice,transaction_charged_twice,ok,True,1,,1374.4905940000026,726,22,0.000627,0.0006270000000000001,0.00783525,
gemini,google/gemini-3.8-flash,google-ai-studio,test-1999,What are my remedies if I think I was charged twice for the same expense?,transaction_charged_twice,transaction_charged_twice,ok,True,0.98,,1608.2104249999975,731,23,0.0006345,0.0006345,0.00784875,
gemini,google/gemini-3.8-flash,google-ai-studio,test-2,I ordered a card but it has not arrived. Help please!,card_arrival,card_arrival,ok,True,0.98,,1692.0492119999835,728,23,0.00063225,0.00063225,0.00783375,
gemini,google/gemini-3.8-flash,google-ai-studio,test-2004,where to funds come from,verify_source_of_funds,verify_source_of_funds,ok,True,0.7,,2920.926204999909,720,13,0.00058875,0.00058875,0.0078119999999999995,
gemini,google/gemini-3.8-flash,google-ai-studio,test-2011,What is the source of my available funds?,verify_source_of_funds,verify_source_of_funds,ok,True,0.8,,1397.2066509999568,724,22,0.0006255,0.0006255,0.00782475,
gemini,google/gemini-3.8-flash,google-ai-studio,test-2017,Help me check where the funds came from.,verify_source_of_funds,verify_source_of_funds,ok,True,0.85,,3069.6160510000773,724,381,0.00197175,0.00197175,0.007824,
gemini,google/gemini-3.8-flash,google-ai-studio,test-2020,Where can I find the source of my available money?,verify_source_of_funds,verify_source_of_funds,ok,True,0.85,,1532.2602220000117,726,17,0.00060825,0.0006082500000000001,0.0078315,
gemini,google/gemini-3.8-flash,google-ai-studio,test-2022,Can I see that history on my funds and where they came from?,verify_source_of_funds,verify_source_of_funds,ok,True,0.55,,1469.155105999991,729,23,0.000633,0.000633,0.007839,
gemini,google/gemini-3.8-flash,google-ai-studio,test-2029,Why do you need to know where my money is coming from?,verify_source_of_funds,verify_source_of_funds,ok,True,1,,1892.8775230000028,728,16,0.000606,0.0006060000000000001,0.0078345,
gemini,google/gemini-3.8-flash,google-ai-studio,test-2033,"what is source of my funds, need to verify",verify_source_of_funds,verify_source_of_funds,ok,True,1,,1486.5081139999966,725,22,0.00062625,0.00062625,0.0078255,
gemini,google/gemini-3.8-flash,google-ai-studio,test-204,How long does the cash withdrawal take to pend?,pending_cash_withdrawal,pending_cash_withdrawal,ok,True,0.98,,1395.3900319999084,725,23,0.00063,0.0006299999999999999,0.00782925,
gemini,google/gemini-3.8-flash,google-ai-studio,test-2043,how soon will I see the transfer in my account?,transfer_timing,transfer_into_account,ok,False,0.85,,1196.2327560000122,726,17,0.00060825,0.0006082500000000001,0.00782925,
gemini,google/gemini-3.8-flash,google-ai-studio,test-2046,Do transfers from Europe take longer?,transfer_timing,transfer_timing,ok,True,0.94,,1538.2253710000077,722,17,0.00060525,0.00060525,0.00782175,
gemini,google/gemini-3.8-flash,google-ai-studio,test-2053,Will my transfer immediately show up in my account?,transfer_timing,transfer_into_account,ok,False,0.85,,1522.2756420000223,725,17,0.0006075,0.0006075,0.00783225,
gemini,google/gemini-3.8-flash,google-ai-studio,test-2054,"If I need to do a quick transfer from China, how long should I expect the transfer to take?",transfer_timing,transfer_timing,ok,True,0.96,,1479.3079950000101,736,23,0.00063825,0.0006382499999999999,0.00786225,
gemini,google/gemini-3.8-flash,google-ai-studio,test-2057,How long does it take for funds to come through the US to my account?,transfer_timing,transfer_timing,ok,True,0.95,,1672.020120000001,731,23,0.0006345,0.0006345,0.00784575,
gemini,google/gemini-3.8-flash,google-ai-studio,test-206,"I tried taking money from the ATM but no money came out, but the transaction is still pending? How is this possible?",pending_cash_withdrawal,pending_cash_withdrawal,ok,True,1,,1339.0900370000163,740,16,0.000615,0.0006150000000000001,0.007881,
gemini,google/gemini-3.8-flash,google-ai-studio,test-2060,How long do I have to wait for a transfer from the US?,transfer_timing,transfer_timing,ok,True,0.95,,1390.0945120000106,729,23,0.000633,0.000633,0.0078345,
gemini,google/gemini-3.8-flash,google-ai-studio,test-207,"I got some cash of an ATM earlier but this shows up as pending in the app. How can this be still pending, I've got the cash already?",pending_cash_withdrawal,pending_cash_withdrawal,ok,True,1,,1487.818164999946,748,22,0.0006435,0.0006435,0.007893,
gemini,google/gemini-3.8-flash,google-ai-studio,test-2076,If my transfer is from Europe how long will it take?,transfer_timing,transfer_timing,ok,True,0.95,,3241.5248969999957,727,23,0.0006315,0.0006315,0.007833,
gemini,google/gemini-3.8-flash,google-ai-studio,test-2080,I think my card payment has been stopped,reverted_card_payment?,declined_card_payment,ok,False,0.85,,1813.0422309999121,723,110,0.00095475,0.00095475,0.007824,
gemini,google/gemini-3.8-flash,google-ai-studio,test-2082,the app reverted my payment,reverted_card_payment?,reverted_card_payment?,ok,True,0.95,,1769.6194329999853,720,17,0.00060375,0.00060375,0.00781425,
gemini,google/gemini-3.8-flash,google-ai-studio,test-2087,"Hello, My money went through for my purchase but now I got contacted from the seller noting that they didn't receive it. Then the money was returned to my account and I'm not sure why this occurred. So if you can resolve this issue please.",reverted_card_payment?,reverted_card_payment?,ok,True,0.95,,1573.9209490000212,768,17,0.00063975,0.00063975,0.00797325,
gemini,google/gemini-3.8-flash,google-ai-studio,test-2095,Do you know why my card payment was reverted?,reverted_card_payment?,reverted_card_payment?,ok,True,1,,1531.2604919999721,725,22,0.00062625,0.00062625,0.00782775,
gemini,google/gemini-3.8-flash,google-ai-studio,test-2101,what happens to the funds if a merchant refuses the payment,reverted_card_payment?,reverted_card_payment?,ok,True,0.85,,1232.0957339999732,726,23,0.00063075,0.00063075,0.00783825,
gemini,google/gemini-3.8-flash,google-ai-studio,test-2107,My account shows the card payment cancelled.,reverted_card_payment?,reverted_card_payment?,ok,True,0.95,,1434.8722089999937,723,108,0.00094725,0.00094725,0.007827,
gemini,google/gemini-3.8-flash,google-ai-studio,test-2109,What is the reason that my card payment was cancelled?,reverted_card_payment?,declined_card_payment,ok,False,0.95,,1441.7780680000005,726,23,0.00063075,0.00063075,0.0078345,
gemini,google/gemini-3.8-flash,google-ai-studio,test-2123,"If I am overseas, how do I change my pin?",change_pin,change_pin,ok,True,0.98,,1430.5926200000104,727,67,0.0007965,0.0007965000000000001,0.00782475,
gemini,google/gemini-3.8-flash,google-ai-studio,test-2126,I would like to change my PIN but I am not currently in the country.,change_pin,change_pin,ok,True,1,,1334.1209769999841,731,22,0.00063075,0.00063075,0.007845,
gemini,google/gemini-3.8-flash,google-ai-studio,test-2129,"I desperately need to change my PIN, but I'm overseas on vacation right now. How can I do this?",change_pin,change_pin,ok,True,1,,1405.2861210000701,739,22,0.00063675,0.0006367500000000001,0.00786525,
gemini,google/gemini-3.8-flash,google-ai-studio,test-2135,How do I update my PIN to a new number?,change_pin,change_pin,ok,True,1,,1254.121242000001,726,22,0.000627,0.0006270000000000001,0.00782325,
gemini,google/gemini-3.8-flash,google-ai-studio,test-2138,I want to choose a different PIN.,change_pin,change_pin,ok,True,1,,1342.4171670000069,723,22,0.00062475,0.00062475,0.007818750000000001,
gemini,google/gemini-3.8-flash,google-ai-studio,test-2144,How do I change my PIN?,change_pin,change_pin,ok,True,1,,1392.0590210000519,722,22,0.000624,0.000624,0.0078112500000000005,
gemini,google/gemini-3.8-flash,google-ai-studio,test-2145,I need to change my PIN.,change_pin,change_pin,ok,True,1,,1710.977207000018,722,22,0.000624,0.000624,0.0078119999999999995,
gemini,google/gemini-3.8-flash,google-ai-studio,test-2166,How do I do a successful transfer to an account?,beneficiary_not_allowed,transfer_into_account,ok,False,0.9,,1405.2853400000022,726,22,0.000627,0.0006270000000000001,0.00783,
gemini,google/gemini-3.8-flash,google-ai-studio,test-2175,Can I transfer money to a beneficiery?,beneficiary_not_allowed,beneficiary_not_allowed,ok,True,0.65,,1645.867481000023,724,23,0.00062925,0.0006292499999999999,0.0078225,
gemini,google/gemini-3.8-flash,google-ai-studio,test-2188,"My beneficiary has been denied, is this normal?",beneficiary_not_allowed,beneficiary_not_allowed,ok,True,1,,2000.6979350000038,725,22,0.00062625,0.00062625,0.00782925,
gemini,google/gemini-3.8-flash,google-ai-studio,test-219,"Hey, my card was declined at an ATM in the city centre theatre. My account says the transaction is pending, though. I didn't get the money, though, so what does that mean?",pending_cash_withdrawal,pending_cash_withdrawal,ok,True,0.95,,1346.5540160000091,756,23,0.00065325,0.00065325,0.00792225,
gemini,google/gemini-3.8-flash,google-ai-studio,test-2192,Why couldn't I do a transfer to a beneficiary?,beneficiary_not_allowed,beneficiary_not_allowed,ok,True,0.96,,1491.3501069999766,727,23,0.0006315,0.0006315,0.0078285,
gemini,google/gemini-3.8-flash,google-ai-studio,test-2197,"I want to buy cryptocurrency, but your app doesn't let me. Why?",beneficiary_not_allowed,supported_cards_and_currencies,ok,False,0.85,,1335.9526069999556,732,23,0.00063525,0.00063525,0.007841250000000001,
gemini,google/gemini-3.8-flash,google-ai-studio,test-2198,i tried to make a transfer to a beneficiary and it didn't go through,beneficiary_not_allowed,failed_transfer,ok,False,0.8,,1389.8752930000192,731,22,0.00063075,0.00063075,0.007845,
gemini,google/gemini-3.8-flash,google-ai-studio,test-2202,Is there a reason I was charged a fee to transfer?,transfer_fee_charged,transfer_fee_charged,ok,True,0.98,,1221.062876000069,727,17,0.000609,0.0006090000000000001,0.0078315,
gemini,google/gemini-3.8-flash,google-ai-studio,test-2205,What is the transfer fee charge?,transfer_fee_charged,transfer_fee_charged,ok,True,0.95,,3841.345583999995,722,17,0.00060525,0.00060525,0.007818,
gemini,google/gemini-3.8-flash,google-ai-studio,test-2224,Why am I seeing a transfer fee?,transfer_fee_charged,transfer_fee_charged,ok,True,1,,1560.05733900005,723,22,0.00062475,0.00062475,0.00781725,
gemini,google/gemini-3.8-flash,google-ai-studio,test-2225,There was an extra charge when I made a transfer.,transfer_fee_charged,transfer_fee_charged,ok,True,1,,1444.1144779999997,726,22,0.000627,0.0006270000000000001,0.007830750000000001,
gemini,google/gemini-3.8-flash,google-ai-studio,test-2229,Why was my transfer charged fees?,transfer_fee_charged,transfer_fee_charged,ok,True,0.99,,1583.6430479999399,722,23,0.00062775,0.0006277499999999999,0.007818750000000001,
gemini,google/gemini-3.8-flash,google-ai-studio,test-2234,I know that I am able to make transfers for free.  That was something that I valued.  After I bought something online from abroad I noticed that I got charged a fee?  What is this and can it be removed?,transfer_fee_charged,card_payment_fee_charged,ok,False,0.93,,1378.708743999945,762,23,0.00065775,0.00065775,0.0079455,
gemini,google/gemini-3.8-flash,google-ai-studio,test-2235,I transferred money and was charged and want to know why.,transfer_fee_charged,transfer_fee_charged,ok,True,0.98,,1306.9573389999568,727,23,0.0006315,0.0006315,0.00783675,
gemini,google/gemini-3.8-flash,google-ai-studio,test-2248,Is it possible for me to get money out in a different currency?,receiving_money,atm_support,ok,False,0.88,,2206.7177920000395,729,23,0.000633,0.000633,0.007841250000000001,
gemini,google/gemini-3.8-flash,google-ai-studio,test-225,I made a cash withdrawal but the pending status is taking forever.,pending_cash_withdrawal,pending_cash_withdrawal,ok,True,1,,1413.1833800000022,728,22,0.0006285,0.0006285,0.0078435,
gemini,google/gemini-3.8-flash,google-ai-studio,test-2251,How do people send me money?,receiving_money,receiving_money,ok,True,0.98,,2904.7609950000187,722,23,0.00062775,0.0006277499999999999,0.007815,
gemini,google/gemini-3.8-flash,google-ai-studio,test-2252,Is GBP a supported currency?,receiving_money,fiat_currency_support,ok,False,0.98,,1708.1132780000044,721,17,0.0006045,0.0006045,0.007815,
gemini,google/gemini-3.8-flash,google-ai-studio,test-2254,"Salary in GBP has been received, does it need to be configured elsewhere?",receiving_money,receiving_money,ok,True,0.8,,1906.5255809999653,730,22,0.00063,0.00063,0.00784875,
gemini,google/gemini-3.8-flash,google-ai-studio,test-2255,How do i get my salary in the account?,receiving_money,receiving_money,ok,True,0.95,,1351.2847750000074,725,23,0.00063,0.0006299999999999999,0.0078225,
gemini,google/gemini-3.8-flash,google-ai-studio,test-226,My cash withdrawal is still showing as pending.,pending_cash_withdrawal,pending_cash_withdrawal,ok,True,1,,1205.6914470000193,724,22,0.0006255,0.0006255,0.00782925,
gemini,google/gemini-3.8-flash,google-ai-studio,test-2270,What if I need my salary in a different currency?,receiving_money,receiving_money,ok,True,0.85,,1867.5939040000085,726,23,0.00063075,0.00063075,0.007830750000000001,
gemini,google/gemini-3.8-flash,google-ai-studio,test-2273,How do I get my paycheck through this?,receiving_money,receiving_money,ok,True,0.9,,1423.6954390000028,724,16,0.000603,0.000603,0.0078225,
gemini,google/gemini-3.8-flash,google-ai-studio,test-2280,dont understand why transfer failed,failed_transfer,failed_transfer,ok,True,0.95,,1167.6185210000258,720,23,0.00062625,0.00062625,0.00782025,
gemini,google/gemini-3.8-flash,google-ai-studio,test-2288,Why did my transfer not go through?,failed_transfer,failed_transfer,ok,True,0.65,,1404.0483820000663,723,23,0.0006285,0.0006284999999999999,0.00782025,
gemini,google/gemini-3.8-flash,google-ai-studio,test-2305,What is stopping my money from transferring?,failed_transfer,declined_transfer,ok,False,0.85,,1309.140099000011,723,23,0.0006285,0.0006284999999999999,0.007827,
gemini,google/gemini-3.8-flash,google-ai-studio,test-2306,"Hi, I'm buying a flat and I'm trying to get my mortgage to go though. Every time I check I simply get an error message. Is there any way you can help me get this money transferred over. Thanks!",failed_transfer,failed_transfer,ok,True,0.85,,1459.6934769999934,763,23,0.0006585,0.0006585,0.00793875,
gemini,google/gemini-3.8-flash,google-ai-studio,test-2308,"I can not seem to make a successful transfer, can you tell me what I'm doing wrong?",failed_transfer,failed_transfer,ok,True,0.85,,1704.6935179999564,736,23,0.00063825,0.0006382499999999999,0.00785625,
gemini,google/gemini-3.8-flash,google-ai-studio,test-2312,"I've now been trying to do a really standard transfer 5 times already. What's going on, is your system broken or something?!",failed_transfer,failed_transfer,ok,True,0.85,,1412.5995110000367,745,17,0.0006225,0.0006225,0.007887,
gemini,google/gemini-3.8-flash,google-ai-studio,test-2320,Can I do a bank transfer to put additional money in my account because I am out of money?,transfer_into_account,transfer_into_account,ok,True,0.95,,1399.5332129999879,735,17,0.000615,0.000615,0.00786075,
gemini,google/gemini-3.8-flash,google-ai-studio,test-2327,I don't know what to do. Should I transfer funds. My account is out of money.,transfer_into_account,transfer_into_account,ok,True,0.88,,1353.8749549999775,736,23,0.00063825,0.0006382499999999999,0.00785175,
gemini,google/gemini-3.8-flash,google-ai-studio,test-2328,Can I add funds to the card directly from my bank account?,transfer_into_account,transfer_into_account,ok,True,0.96,,2354.8616779999575,728,260,0.001521,0.0015210000000000002,0.0078375,
gemini,google/gemini-3.8-flash,google-ai-studio,test-2346,How do I transfer money to my account?,transfer_into_account,transfer_into_account,ok,True,0.95,,1650.4017420000164,724,23,0.00062925,0.0006292499999999999,0.0078225,
gemini,google/gemini-3.8-flash,google-ai-studio,test-2351,How does a transfer work?,transfer_into_account,transfer_into_account,ok,True,0.55,,1517.5098420000286,721,17,0.0006045,0.0006045,0.00781275,
gemini,google/gemini-3.8-flash,google-ai-studio,test-2356,I would like to transfer funds from one account to another.,transfer_into_account,transfer_into_account,ok,True,0.8,,1466.5913879999425,727,22,0.00062775,0.00062775,0.00783825,
gemini,google/gemini-3.8-flash,google-ai-studio,test-2358,I would like to transfer money from my other bank account into this one.,transfer_into_account,transfer_into_account,ok,True,0.98,,1534.2917010000092,730,23,0.00063375,0.00063375,0.007848,
gemini,google/gemini-3.8-flash,google-ai-studio,test-2373,Is it normal to have to verify my top-up or is something wrong?,verify_top_up,verify_top_up,ok,True,0.98,,1535.3926109999884,731,23,0.0006345,0.0006345,0.007841250000000001,
gemini,google/gemini-3.8-flash,google-ai-studio,test-2374,Why does the top-up need verification?,verify_top_up,verify_top_up,ok,True,1,,1539.653032000002,724,22,0.0006255,0.0006255,0.0078225,
gemini,google/gemini-3.8-flash,google-ai-studio,test-2377,Why am i to verify the top-ups?,verify_top_up,verify_top_up,ok,True,0.95,,1855.6326649999828,725,17,0.0006075,0.0006075,0.00781725,
gemini,google/gemini-3.8-flash,google-ai-studio,test-2383,I can't find the top-up verification code.,verify_top_up,verify_top_up,ok,True,1,,1281.3501699999906,727,22,0.00062775,0.00062775,0.0078255,
gemini,google/gemini-3.8-flash,google-ai-studio,test-2384,How do I go forth verifying my top-up card?,verify_top_up,verify_top_up,ok,True,0.98,,1581.0602179999696,727,23,0.0006315,0.0006315,0.00782625,
gemini,google/gemini-3.8-flash,google-ai-studio,test-2391,Can I verify a top-up and what card is used?,verify_top_up,verify_top_up,ok,True,0.95,,1448.6047290000133,728,17,0.00060975,0.00060975,0.007827,
gemini,google/gemini-3.8-flash,google-ai-studio,test-2396,How can I find the top-up verification code?,verify_top_up,verify_top_up,ok,True,1,,1487.9766460000537,726,22,0.000627,0.0006270000000000001,0.007827,
gemini,google/gemini-3.8-flash,google-ai-studio,test-2400,Would it be possible to get another card?,getting_spare_card,getting_spare_card,ok,True,0.95,,1298.8009779999848,724,23,0.00062925,0.0006292499999999999,0.00782475,
gemini,google/gemini-3.8-flash,google-ai-studio,test-2411,Do you offer multiple cards for the same account?,getting_spare_card,getting_spare_card,ok,True,0.95,,1347.4701849999838,725,23,0.00063,0.0006299999999999999,0.007830750000000001,
gemini,google/gemini-3.8-flash,google-ai-studio,test-2413,I need to get some more physical cards.,getting_spare_card,getting_spare_card,ok,True,0.95,,3450.808461000008,724,23,0.00062925,0.0006292499999999999,0.00782325,
gemini,google/gemini-3.8-flash,google-ai-studio,test-2427,Am I allowed to give my daughter one of my cards to use?,getting_spare_card,getting_spare_card,ok,True,0.85,,1631.9828149999958,729,17,0.0006105,0.0006105,0.007836000000000001,
gemini,google/gemini-3.8-flash,google-ai-studio,test-2434,"If you send me more cards, are there any charges?",getting_spare_card,getting_spare_card,ok,True,0.95,,1605.2175160000334,727,17,0.000609,0.0006090000000000001,0.007830750000000001,
gemini,google/gemini-3.8-flash,google-ai-studio,test-2439,"my daughter needs a card, how do i add her?",getting_spare_card,age_limit,ok,False,0.85,,6165.070042000007,727,278,0.00158775,0.0015877500000000002,0.00782625,
gemini,google/gemini-3.8-flash,google-ai-studio,test-244,What currencies can I hold money in?,fiat_currency_support,fiat_currency_support,ok,True,0.98,,1304.6031990000047,723,23,0.0006285,0.0006284999999999999,0.007821,
gemini,google/gemini-3.8-flash,google-ai-studio,test-2440,Can I top up by cheque?,top_up_by_cash_or_cheque,top_up_by_cash_or_cheque,ok,True,1,,1454.463177000056,722,22,0.000624,0.000624,0.0078112500000000005,
gemini,google/gemini-3.8-flash,google-ai-studio,test-2447,I'm looking for the cash deposit top up option but can't find it. Can you help me?,top_up_by_cash_or_cheque,top_up_by_cash_or_cheque,ok,True,0.98,,1367.7780340000172,738,23,0.00063975,0.00063975,0.0078555,
gemini,google/gemini-3.8-flash,google-ai-studio,test-2448,How do I top up my account with a cash payment?,top_up_by_cash_or_cheque,top_up_by_cash_or_cheque,ok,True,1,,1453.1801669999259,727,16,0.00060525,0.0006052500000000001,0.00782925,
gemini,google/gemini-3.8-flash,google-ai-studio,test-245,Do you support any currency?,fiat_currency_support,fiat_currency_support,ok,True,0.95,,1765.707441000035,721,23,0.000627,0.000627,0.007815,
gemini,google/gemini-3.8-flash,google-ai-studio,test-2450,Where do I locate topping up with cash.,top_up_by_cash_or_cheque,top_up_by_cash_or_cheque,ok,True,0.98,,1502.987433000002,724,23,0.00062925,0.0006292499999999999,0.00782325,
gemini,google/gemini-3.8-flash,google-ai-studio,test-2469,What can I pay with? Does cash work?,top_up_by_cash_or_cheque,top_up_by_cash_or_cheque,ok,True,0.82,,2499.3504459999967,725,287,0.00162,0.00162,0.007821,
gemini,google/gemini-3.8-flash,google-ai-studio,test-2473,Can I top up my account with a cheque?,top_up_by_cash_or_cheque,top_up_by_cash_or_cheque,ok,True,1,,1145.0639309999824,725,22,0.00062625,0.00062625,0.0078225,
gemini,google/gemini-3.8-flash,google-ai-studio,test-2476,I want to top-up using cash,top_up_by_cash_or_cheque,top_up_by_cash_or_cheque,ok,True,1,,1518.7700419999892,723,22,0.00062475,0.00062475,0.00781425,
gemini,google/gemini-3.8-flash,google-ai-studio,test-2484,price of physical card,order_physical_card,order_physical_card,ok,True,0.9,,1255.9231530000689,719,16,0.00059925,0.0005992500000000001,0.0078105,
gemini,google/gemini-3.8-flash,google-ai-studio,test-2490,Do you charge for physical cards,order_physical_card,order_physical_card,ok,True,0.85,,1157.2391099999659,721,23,0.000627,0.000627,0.007818,
gemini,google/gemini-3.8-flash,google-ai-studio,test-2501,How can I get a physical card,order_physical_card,order_physical_card,ok,True,0.8,,1776.3910419999738,722,22,0.000624,0.000624,0.00781575,
gemini,google/gemini-3.8-flash,google-ai-studio,test-2502,Can I get a physical card through this app?,order_physical_card,order_physical_card,ok,True,0.85,,1487.3449650000548,725,17,0.0006075,0.0006075,0.00782625,
gemini,google/gemini-3.8-flash,google-ai-studio,test-2504,How do I get a physical card?,order_physical_card,order_physical_card,ok,True,0.65,,1285.2522299999837,723,23,0.0006285,0.0006284999999999999,0.00781575,
gemini,google/gemini-3.8-flash,google-ai-studio,test-2505,What are the fees to get a physical card?,order_physical_card,order_physical_card,ok,True,0.8,,1678.1199120000238,725,22,0.00062625,0.00062625,0.00782475,
gemini,google/gemini-3.8-flash,google-ai-studio,test-2511,Where do you deliver cards by mail?,order_physical_card,country_support,ok,False,0.8,,2095.532848999952,723,22,0.00062475,0.00062475,0.00782025,
gemini,google/gemini-3.8-flash,google-ai-studio,test-2526,Are there restrictions for my disposable card since it does not seem to be working?,virtual_card_not_working,disposable_card_limits,ok,False,0.85,,3131.2090699999826,731,17,0.000612,0.000612,0.00785625,
gemini,google/gemini-3.8-flash,google-ai-studio,test-2530,I cannot use my disposable virtual card.,virtual_card_not_working,virtual_card_not_working,ok,True,0.95,,1393.2245019999973,723,23,0.0006285,0.0006284999999999999,0.007824,
gemini,google/gemini-3.8-flash,google-ai-studio,test-2540,My virtual card isn't working. What do I do?,virtual_card_not_working,virtual_card_not_working,ok,True,1,,1166.5823099999689,728,22,0.0006285,0.0006285,0.007827,
gemini,google/gemini-3.8-flash,google-ai-studio,test-2549,My disposable virtual card is not working,virtual_card_not_working,virtual_card_not_working,ok,True,0.98,,1388.5817030000035,722,23,0.00062775,0.0006277499999999999,0.00782475,
gemini,google/gemini-3.8-flash,google-ai-studio,test-2551,How come my disposable virtual card used to pay for a gym subscription got rejected?,virtual_card_not_working,virtual_card_not_working,ok,True,0.85,,1603.1928459999617,731,23,0.0006345,0.0006345,0.007857,
gemini,google/gemini-3.8-flash,google-ai-studio,test-2554,My virtual card won't work.,virtual_card_not_working,virtual_card_not_working,ok,True,1,,2278.8247819999815,723,22,0.00062475,0.00062475,0.00781425,
gemini,google/gemini-3.8-flash,google-ai-studio,test-2566,Why was the exchange rate wrong when I got cash,wrong_exchange_rate_for_cash_withdrawal,wrong_exchange_rate_for_cash_withdrawal,ok,True,1,,2253.9531329999736,725,89,0.0008775,0.0008775,0.00782925,
gemini,google/gemini-3.8-flash,google-ai-studio,test-2571,Is there a fee for exchanging cash?,wrong_exchange_rate_for_cash_withdrawal,exchange_charge,ok,False,0.95,,3607.0428010000032,723,23,0.0006285,0.0006284999999999999,0.00782025,
gemini,google/gemini-3.8-flash,google-ai-studio,test-2574,"When I got cash, my exchange rate was wrong.",wrong_exchange_rate_for_cash_withdrawal,wrong_exchange_rate_for_cash_withdrawal,ok,True,1,,1315.78955700004,726,22,0.000627,0.0006270000000000001,0.007827,
gemini,google/gemini-3.8-flash,google-ai-studio,test-2576,It seems I was overcharged when I used an ATM while on vacation. If I knew about your fees in advance I sure would have gone somewhere else.,wrong_exchange_rate_for_cash_withdrawal,cash_withdrawal_charge,ok,False,0.98,,1417.058178999985,746,17,0.00062325,0.00062325,0.007899,
gemini,google/gemini-3.8-flash,google-ai-studio,test-2585,why is the exchange rate for a Foreign ATM different,wrong_exchange_rate_for_cash_withdrawal,wrong_exchange_rate_for_cash_withdrawal,ok,True,0.95,,1369.4927539999917,725,23,0.00063,0.0006299999999999999,0.007833,
gemini,google/gemini-3.8-flash,google-ai-studio,test-2598,The cash withdrawal exchange rate is not correct.,wrong_exchange_rate_for_cash_withdrawal,wrong_exchange_rate_for_cash_withdrawal,ok,True,1,,1324.0580060000066,724,22,0.0006255,0.0006255,0.007830750000000001,
gemini,google/gemini-3.8-flash,google-ai-studio,test-2600,can i get a description of how to use a disposable virtual card,get_disposable_virtual_card,get_disposable_virtual_card,ok,True,0.95,,1384.5753830000758,728,23,0.00063225,0.00063225,0.007841250000000001,
gemini,google/gemini-3.8-flash,google-ai-studio,test-2611,"Is there anyway, I can get a disposable virtual card?",get_disposable_virtual_card,get_disposable_virtual_card,ok,True,1,,1491.0586650000187,727,22,0.00062775,0.00062775,0.00783375,
gemini,google/gemini-3.8-flash,google-ai-studio,test-2617,how do i get a virtual card for one time use,get_disposable_virtual_card,get_disposable_virtual_card,ok,True,1,,1492.9941340000369,726,16,0.0006045,0.0006045000000000001,0.007827,
gemini,google/gemini-3.8-flash,google-ai-studio,test-262,Do you accept exchanges to EUR?,fiat_currency_support,fiat_currency_support,ok,True,0.95,,1353.0859340000025,722,17,0.00060525,0.00060525,0.00781725,
gemini,google/gemini-3.8-flash,google-ai-studio,test-263,Can you tell me what currency I can have?,fiat_currency_support,fiat_currency_support,ok,True,0.95,,1777.2989519999828,725,23,0.00063,0.0006299999999999999,0.00782475,
gemini,google/gemini-3.8-flash,google-ai-studio,test-2632,Where can I get a disposable virtual card?,get_disposable_virtual_card,get_disposable_virtual_card,ok,True,1,,1605.2260080000851,724,22,0.0006255,0.0006255,0.0078255,
gemini,google/gemini-3.8-flash,google-ai-studio,test-2635,where do I request a disposable virtual card?,get_disposable_virtual_card,get_disposable_virtual_card,ok,True,1,,1391.293712000006,724,22,0.0006255,0.0006255,0.00782775,
gemini,google/gemini-3.8-flash,google-ai-studio,test-2636,Can i get a throw away card,get_disposable_virtual_card,get_disposable_virtual_card,ok,True,0.98,,2244.192975999991,722,23,0.00062775,0.0006277499999999999,0.00781425,
gemini,google/gemini-3.8-flash,google-ai-studio,test-2640,The app denied my topped up.,top_up_failed,top_up_failed,ok,True,0.98,,1814.7022500000894,722,93,0.00089025,0.00089025,0.007815,
gemini,google/gemini-3.8-flash,google-ai-studio,test-2649,Why didn`t my topup go through?,top_up_failed,top_up_failed,ok,True,0.95,,1353.406425000001,725,23,0.00063,0.0006299999999999999,0.00781725,
gemini,google/gemini-3.8-flash,google-ai-studio,test-2652,My top up failed.,top_up_failed,top_up_failed,ok,True,1,,1493.144964999985,720,22,0.0006225,0.0006225,0.0078067499999999995,
gemini,google/gemini-3.8-flash,google-ai-studio,test-2656,Why was my top-up unsuccessful?,top_up_failed,top_up_failed,ok,True,1,,1377.882632999972,723,22,0.00062475,0.00062475,0.00781725,
gemini,google/gemini-3.8-flash,google-ai-studio,test-2658,I need to know why my credit card was declined for top up? What is the deal here and why did it not go through?,top_up_failed,top_up_failed,ok,True,0.98,,1517.6736929999897,742,23,0.00064275,0.00064275,0.00787725,
gemini,google/gemini-3.8-flash,google-ai-studio,test-2661,I think my top up did not work,top_up_failed,top_up_failed,ok,True,0.95,,1782.3314419999951,723,23,0.0006285,0.0006284999999999999,0.0078165,
gemini,google/gemini-3.8-flash,google-ai-studio,test-267,Which country's currency do you support?,fiat_currency_support,fiat_currency_support,ok,True,0.95,,1337.7352059999248,724,17,0.00060675,0.00060675,0.007824,
gemini,google/gemini-3.8-flash,google-ai-studio,test-2670,The app won't let me top up my account,top_up_failed,top_up_failed,ok,True,0.95,,1326.288187,726,23,0.00063075,0.00063075,0.0078225,
gemini,google/gemini-3.8-flash,google-ai-studio,test-2683,Why didn't my balance change after I transferred some money?,balance_not_updated_after_bank_transfer,balance_not_updated_after_bank_transfer,ok,True,0.95,,1618.7897440000088,728,110,0.0009585,0.0009585,0.007839,
gemini,google/gemini-3.8-flash,google-ai-studio,test-2688,I didn't get the money I transferred,balance_not_updated_after_bank_transfer,balance_not_updated_after_bank_transfer,ok,True,0.88,,2041.0296540000709,724,281,0.00159675,0.00159675,0.007821,
gemini,google/gemini-3.8-flash,google-ai-studio,test-2690,I transferred some money but I think it has gotten lost somewhere.,balance_not_updated_after_bank_transfer,transfer_not_received_by_recipient,ok,False,0.93,,1364.4229540000088,728,23,0.00063225,0.00063225,0.0078435,
gemini,google/gemini-3.8-flash,google-ai-studio,test-2691,How long does a UK transfer take?,balance_not_updated_after_bank_transfer,transfer_timing,ok,False,1,,1626.2223130000057,723,88,0.00087225,0.00087225,0.007818750000000001,
gemini,google/gemini-3.8-flash,google-ai-studio,test-2697,I had cash transferred but the balance did not change.,balance_not_updated_after_bank_transfer,balance_not_updated_after_bank_transfer,ok,True,0.95,,1635.9054330000072,726,17,0.00060825,0.0006082500000000001,0.0078345,
gemini,google/gemini-3.8-flash,google-ai-studio,test-2716,I need to know the time frame that is typical for a transfer from a UK account. I just made a transfer and it doesn't appear. I want to make sure everything is okay.,balance_not_updated_after_bank_transfer,transfer_timing,ok,False,0.85,,1345.8969159999397,754,23,0.00065175,0.00065175,0.00791775,
gemini,google/gemini-3.8-flash,google-ai-studio,test-2717,Why doesn't my balance reflect my transfer,balance_not_updated_after_bank_transfer,balance_not_updated_after_bank_transfer,ok,True,0.95,,1550.5151299999998,724,23,0.00062925,0.0006292499999999999,0.0078255,
gemini,google/gemini-3.8-flash,google-ai-studio,test-2726,There is a suspicious cash withdraw on the account.,cash_withdrawal_not_recognised,cash_withdrawal_not_recognised,ok,True,0.98,,1577.1474279999966,725,23,0.00063,0.0006299999999999999,0.00783225,
gemini,google/gemini-3.8-flash,google-ai-studio,test-2728,The app said I withdrew cash at an ATM and I didn't,cash_withdrawal_not_recognised,cash_withdrawal_not_recognised,ok,True,1,,1520.9552810000023,729,22,0.00062925,0.00062925,0.00783225,
gemini,google/gemini-3.8-flash,google-ai-studio,test-2729,My app says that I received cash from an ATM and I didn't.,cash_withdrawal_not_recognised,cash_withdrawal_not_recognised,ok,True,0.98,,1601.4061849999707,731,103,0.0009345,0.0009345,0.0078375,
gemini,google/gemini-3.8-flash,google-ai-studio,test-2730,"How do I freeze my bank card, as there has been a strange withdrawal?",cash_withdrawal_not_recognised,compromised_card,ok,False,0.85,,1507.8336930000223,731,23,0.0006345,0.0006345,0.00784575,
gemini,google/gemini-3.8-flash,google-ai-studio,test-2731,I see a cash withdrawal that I did not perform.,cash_withdrawal_not_recognised,cash_withdrawal_not_recognised,ok,True,1,,1379.8429239999969,726,22,0.000627,0.0006270000000000001,0.00782925,
gemini,google/gemini-3.8-flash,google-ai-studio,test-2739,"It looks like someone else withdrew cash from my account, can you help?",cash_withdrawal_not_recognised,cash_withdrawal_not_recognised,ok,True,0.98,,1855.5974759999663,730,23,0.00063375,0.00063375,0.00784725,
gemini,google/gemini-3.8-flash,google-ai-studio,test-2755,Cash I didn't get shows in my app.,cash_withdrawal_not_recognised,cash_withdrawal_not_recognised,ok,True,0.93,,1506.4121420000447,726,23,0.00063075,0.00063075,0.0078195,
gemini,google/gemini-3.8-flash,google-ai-studio,test-2761,whats your exchange rate,exchange_charge,exchange_rate,ok,False,1,,1861.9553459999152,719,22,0.00062175,0.00062175,0.0078119999999999995,
gemini,google/gemini-3.8-flash,google-ai-studio,test-2769,whats the exchange charge,exchange_charge,exchange_charge,ok,True,1,,1507.4124229999725,719,22,0.00062175,0.00062175,0.00781275,
gemini,google/gemini-3.8-flash,google-ai-studio,test-2773,Does it cost extra to exchange currencies?,exchange_charge,exchange_charge,ok,True,0.98,,1538.7374699999928,723,23,0.0006285,0.0006284999999999999,0.0078255,
gemini,google/gemini-3.8-flash,google-ai-studio,test-2777,Do you offer a discount on multiple currency exchanges?,exchange_charge,exchange_charge,ok,True,0.85,,1172.972879000008,725,23,0.00063,0.0006299999999999999,0.00783525,
gemini,google/gemini-3.8-flash,google-ai-studio,test-278,Do you support the exchange of EUR from my currency.,fiat_currency_support,fiat_currency_support,ok,True,0.95,,1393.358773,726,17,0.00060825,0.0006082500000000001,0.007833,
gemini,google/gemini-3.8-flash,google-ai-studio,test-2784,Does it cost to exchange currencies with this card?,exchange_charge,exchange_charge,ok,True,0.95,,1612.379513999971,725,17,0.0006075,0.0006075,0.00783225,
gemini,google/gemini-3.8-flash,google-ai-studio,test-2787,"When I travel, what will it cost to switch for my currency?",exchange_charge,exchange_charge,ok,True,0.95,,1723.7001390000805,729,23,0.000633,0.000633,0.00783825,
gemini,google/gemini-3.8-flash,google-ai-studio,test-2789,Does it cost money for currency exchange services?,exchange_charge,exchange_charge,ok,True,0.95,,1382.4853230000008,724,23,0.00062925,0.0006292499999999999,0.0078315,
gemini,google/gemini-3.8-flash,google-ai-studio,test-280,I need my card now!,card_delivery_estimate,card_arrival,ok,False,0.58,,1315.7878379999893,721,23,0.000627,0.000627,0.007808250000000001,
gemini,google/gemini-3.8-flash,google-ai-studio,test-2806,Are there fees for top ups?,top_up_by_card_charge,top_up_by_card_charge,ok,True,0.65,,1449.315976999991,722,23,0.00062775,0.0006277499999999999,0.00781425,
gemini,google/gemini-3.8-flash,google-ai-studio,test-281,my card was not in the mail again can you advise?,card_delivery_estimate,card_arrival,ok,False,0.95,,2086.281908000001,727,23,0.0006315,0.0006315,0.007830750000000001,
gemini,google/gemini-3.8-flash,google-ai-studio,test-2810,I just topped off my card will I be charged for it?,top_up_by_card_charge,top_up_by_card_charge,ok,True,0.95,,1598.7040560001042,728,17,0.00060975,0.00060975,0.00783225,
gemini,google/gemini-3.8-flash,google-ai-studio,test-2819,Will I be charged if I use European bank card for top up?,top_up_by_card_charge,top_up_by_card_charge,ok,True,0.98,,2149.8698830000358,729,23,0.000633,0.000633,0.00783675,
gemini,google/gemini-3.8-flash,google-ai-studio,test-2820,I want to use a European bank card for a top up. Must I pay?,top_up_by_card_charge,top_up_by_card_charge,ok,True,0.95,,1404.7757830000482,732,17,0.00061275,0.00061275,0.007839,
gemini,google/gemini-3.8-flash,google-ai-studio,test-2828,"I need to use a European card for a top up, what will the charge be?",top_up_by_card_charge,top_up_by_card_charge,ok,True,0.98,,1412.1112309999298,733,23,0.000636,0.000636,0.007845,
gemini,google/gemini-3.8-flash,google-ai-studio,test-2833,Is there a charge or discount if I use a European bank in a top up?,top_up_by_card_charge,top_up_by_bank_transfer_charge,ok,False,0.85,,1728.6647660000017,732,23,0.00063525,0.00063525,0.00784425,
gemini,google/gemini-3.8-flash,google-ai-studio,test-2835,Can I top up using an international card,top_up_by_card_charge,supported_cards_and_currencies,ok,False,0.85,,1708.1059079999104,723,23,0.0006285,0.0006284999999999999,0.007824,
gemini,google/gemini-3.8-flash,google-ai-studio,test-2840,Could you please activate my card,activate_my_card,activate_my_card,ok,True,1,,1106.4262240000535,721,22,0.00062325,0.00062325,0.007818750000000001,
gemini,google/gemini-3.8-flash,google-ai-studio,test-2846,What's the right way to activate my card?,activate_my_card,activate_my_card,ok,True,1,,1427.152070000011,726,22,0.000627,0.0006270000000000001,0.00782475,
gemini,google/gemini-3.8-flash,google-ai-studio,test-2848,Is there a way my new card can be renewed?,activate_my_card,card_about_to_expire,ok,False,0.93,,1552.4140189999598,726,23,0.00063075,0.00063075,0.0078255,
gemini,google/gemini-3.8-flash,google-ai-studio,test-2849,How do I activate a card I received?,activate_my_card,activate_my_card,ok,True,1,,2206.50239899999,724,22,0.0006255,0.0006255,0.007821,
gemini,google/gemini-3.8-flash,google-ai-studio,test-2857,"Please, activate my card",activate_my_card,activate_my_card,ok,True,1,,1113.3240039999946,720,22,0.0006225,0.0006225,0.0078119999999999995,
gemini,google/gemini-3.8-flash,google-ai-studio,test-2864,Activating my card,activate_my_card,activate_my_card,ok,True,1,,1333.2492079999065,719,16,0.00059925,0.0005992500000000001,0.0078075,
gemini,google/gemini-3.8-flash,google-ai-studio,test-2889,Why was I charged a fee for withdrawing cash?,cash_withdrawal_charge,cash_withdrawal_charge,ok,True,1,,2749.219126000011,725,22,0.00062625,0.00062625,0.00782775,
gemini,google/gemini-3.8-flash,google-ai-studio,test-2894,A fee was charged for my recent withdrawal.,cash_withdrawal_charge,cash_withdrawal_charge,ok,True,1,,1355.4675040000002,724,22,0.0006255,0.0006255,0.00782625,
gemini,google/gemini-3.8-flash,google-ai-studio,test-2895,I got a fee for an ATM withdrawal.,cash_withdrawal_charge,cash_withdrawal_charge,ok,True,1,,1128.8261819999898,724,22,0.0006255,0.0006255,0.0078195,
gemini,google/gemini-3.8-flash,google-ai-studio,test-2898,Is there a fee for withdrawing cash?,cash_withdrawal_charge,cash_withdrawal_charge,ok,True,1,,2193.1035990000237,723,116,0.00097725,0.00097725,0.007821,
gemini,google/gemini-3.8-flash,google-ai-studio,test-2899,"I've notice I was charged for withdrawing cash, can you explain why?",cash_withdrawal_charge,cash_withdrawal_charge,ok,True,1,,1802.8348799999803,731,22,0.00063075,0.00063075,0.007845,
gemini,google/gemini-3.8-flash,google-ai-studio,test-2905,"While I was checking out in the grocery store, I realized I needed cash so I requested some.  However, I noticed there was a fee for this transaction.  Why did I get charged a fee?",cash_withdrawal_charge,cash_withdrawal_charge,ok,True,0.95,,1470.1832660000073,757,23,0.000654,0.000654,0.007929,
gemini,google/gemini-3.8-flash,google-ai-studio,test-2910,"More fees, this time for withdrawing my own cash. Why are you robbing me?",cash_withdrawal_charge,cash_withdrawal_charge,ok,True,0.99,,1275.2584309999365,732,17,0.00061275,0.00061275,0.00784875,
gemini,google/gemini-3.8-flash,google-ai-studio,test-2928,What do I do if my card is expiring soon?,card_about_to_expire,card_about_to_expire,ok,True,1,,1789.2675020000315,726,16,0.0006045,0.0006045000000000001,0.00782475,
gemini,google/gemini-3.8-flash,google-ai-studio,test-293,What is the difference between standard and express delivery?,card_delivery_estimate,card_delivery_estimate,ok,True,0.85,,2487.0593290000106,725,17,0.0006075,0.0006075,0.00783975,
gemini,google/gemini-3.8-flash,google-ai-studio,test-2931,My card is about to expire and I need to know how much it costs and how long it takes to get a new one.,card_about_to_expire,card_about_to_expire,ok,True,0.98,,1344.65021599998,741,23,0.000642,0.000642,0.00787125,
gemini,google/gemini-3.8-flash,google-ai-studio,test-2935,"I need a new card, my current card is nearly expired.",card_about_to_expire,card_about_to_expire,ok,True,1,,1794.5876200000002,728,22,0.0006285,0.0006285,0.00783375,
gemini,google/gemini-3.8-flash,google-ai-studio,test-2943,Do you have to order a new card before your current card expires?,card_about_to_expire,card_about_to_expire,ok,True,0.98,,1417.9516000000294,729,23,0.000633,0.000633,0.00784275,
gemini,google/gemini-3.8-flash,google-ai-studio,test-2948,Can I receive a new card while I am in China?,card_about_to_expire,order_physical_card,ok,False,0.92,,2194.9290690000635,727,268,0.00155025,0.00155025,0.00782775,
gemini,google/gemini-3.8-flash,google-ai-studio,test-2953,My card is about to expire.,card_about_to_expire,card_about_to_expire,ok,True,1,,1511.9947329999995,722,22,0.000624,0.000624,0.00781425,
gemini,google/gemini-3.8-flash,google-ai-studio,test-2959,I need to know the cost and when I will receive a new card to replace an old one.,card_about_to_expire,card_delivery_estimate,ok,False,0.8,,1450.381997999968,735,22,0.00063375,0.00063375,0.00785475,
gemini,google/gemini-3.8-flash,google-ai-studio,test-2962,My top-up for Google Pay isn't working,apple_pay_or_google_pay,top_up_failed,ok,False,0.85,,1423.0109289999818,726,23,0.00063075,0.00063075,0.0078225,
gemini,google/gemini-3.8-flash,google-ai-studio,test-2976,"If I want to top up, can I use Apple Pay?",apple_pay_or_google_pay,apple_pay_or_google_pay,ok,True,0.95,,1418.7454899999866,728,23,0.00063225,0.00063225,0.00782475,
gemini,google/gemini-3.8-flash,google-ai-studio,test-2979,My top up is not working in Apple Pay.,apple_pay_or_google_pay,apple_pay_or_google_pay,ok,True,0.85,,2522.632123999996,725,440,0.00219375,0.00219375,0.0078225,
gemini,google/gemini-3.8-flash,google-ai-studio,test-2988,I got my American Express in Apple Bay but top up is not working,apple_pay_or_google_pay,top_up_failed,ok,False,0.88,,2900.151773999998,729,480,0.00234675,0.00234675,0.007842,
gemini,google/gemini-3.8-flash,google-ai-studio,test-2991,"My American Express is in my Apple Pay and the top up is failing, why?",apple_pay_or_google_pay,top_up_failed,ok,False,0.85,,1370.7646940000122,732,23,0.00063525,0.00063525,0.007846500000000001,
gemini,google/gemini-3.8-flash,google-ai-studio,test-2999,"Google pay and top up, I want it, can I get it?",apple_pay_or_google_pay,apple_pay_or_google_pay,ok,True,0.95,,1457.450656999994,730,23,0.00063375,0.00063375,0.00782925,
gemini,google/gemini-3.8-flash,google-ai-studio,test-30,My card hasn't arrived yet.,card_arrival,card_arrival,ok,True,0.95,,1453.5674270000018,723,17,0.000606,0.000606,0.00781425,
gemini,google/gemini-3.8-flash,google-ai-studio,test-3006,How do you verify an identity?,verify_my_identity,verify_my_identity,ok,True,0.95,,2143.9431539999787,722,17,0.00060525,0.00060525,0.0078165,
gemini,google/gemini-3.8-flash,google-ai-studio,test-3011,What do I need to verify my identity,verify_my_identity,verify_my_identity,ok,True,0.95,,1454.619887000008,723,23,0.0006285,0.0006284999999999999,0.007821,
gemini,google/gemini-3.8-flash,google-ai-studio,test-3013,I need some help with identity verification.,verify_my_identity,verify_my_identity,ok,True,0.85,,1359.4446940000053,723,23,0.0006285,0.0006284999999999999,0.007827,
gemini,google/gemini-3.8-flash,google-ai-studio,test-3017,Let me know the steps for the identity checks,verify_my_identity,verify_my_identity,ok,True,0.98,,1509.8409540000139,724,23,0.00062925,0.0006292499999999999,0.00782775,
gemini,google/gemini-3.8-flash,google-ai-studio,test-3029,How do I go forth on verifying my identity?,verify_my_identity,verify_my_identity,ok,True,0.98,,1615.1114839999937,725,23,0.00063,0.0006299999999999999,0.00782625,
gemini,google/gemini-3.8-flash,google-ai-studio,test-3039,What do I need to do to verify my identity?,verify_my_identity,verify_my_identity,ok,True,1,,2554.0149329999695,726,22,0.000627,0.0006270000000000001,0.00782625,
gemini,google/gemini-3.8-flash,google-ai-studio,test-3040,I live in the US but want to get a card,country_support,country_support,ok,True,0.95,,1272.7551520000561,726,23,0.00063075,0.00063075,0.00782325,
gemini,google/gemini-3.8-flash,google-ai-studio,test-3043,What countries are supported?,country_support,country_support,ok,True,1,,1552.3948199999868,720,22,0.0006225,0.0006225,0.00781575,
gemini,google/gemini-3.8-flash,google-ai-studio,test-3054,"Please help me get a new card, I reside in the United States.",country_support,order_physical_card,ok,False,0.75,,1434.7325999999885,730,23,0.00063375,0.00063375,0.00783975,
gemini,google/gemini-3.8-flash,google-ai-studio,test-3066,"I need a card, but I'm in the US at the moment.",country_support,country_support,ok,True,0.8,,1215.9339659999823,731,22,0.00063075,0.00063075,0.00782925,
gemini,google/gemini-3.8-flash,google-ai-studio,test-307,How long does shipping take to get to a US destination?,card_delivery_estimate,card_delivery_estimate,ok,True,0.95,,1482.3912129999953,727,23,0.0006315,0.0006315,0.00783525,
gemini,google/gemini-3.8-flash,google-ai-studio,test-3075,"If i'm not in the UK, can I still get a card?",country_support,country_support,ok,True,0.95,,1120.5270840000594,731,23,0.0006345,0.0006345,0.00782775,
gemini,google/gemini-3.8-flash,google-ai-studio,test-3079,Can the card be mailed and used in Europe?,country_support,country_support,ok,True,0.85,,1173.856267999974,725,17,0.0006075,0.0006075,0.0078255,
gemini,google/gemini-3.8-flash,google-ai-studio,test-308,Can I get my card expedited?,card_delivery_estimate,card_delivery_estimate,ok,True,0.85,,1417.9447600000021,722,17,0.00060525,0.00060525,0.007815,
gemini,google/gemini-3.8-flash,google-ai-studio,test-309,How long until my card is delivered?,card_delivery_estimate,card_delivery_estimate,ok,True,0.98,,1236.5162340000097,723,23,0.0006285,0.0006284999999999999,0.007821,
gemini,google/gemini-3.8-flash,google-ai-studio,test-31,I was expecting my new card and am wondering why I haven't received it yet?,card_arrival,card_arrival,ok,True,0.95,,1466.45824800001,733,23,0.000636,0.000636,0.00785025,
gemini,google/gemini-3.8-flash,google-ai-studio,test-319,Can I have it be delivered at a certain time?,card_delivery_estimate,card_delivery_estimate,ok,True,0.88,,1377.4406429999508,726,23,0.00063075,0.00063075,0.00782775,
gemini,google/gemini-3.8-flash,google-ai-studio,test-320,"When traveling, can I auto top-up my card at certain times?",automatic_top_up,automatic_top_up,ok,True,0.98,,1309.8283579999697,730,23,0.00063375,0.00063375,0.00783825,
gemini,google/gemini-3.8-flash,google-ai-studio,test-322,Will it automatically top-up or do I need to do that manually if there isn't much cash left?,automatic_top_up,automatic_top_up,ok,True,1,,1412.370870999992,738,22,0.000636,0.0006360000000000001,0.007863,
gemini,google/gemini-3.8-flash,google-ai-studio,test-341,"If I will be traveling, is there a way to auto top-up my card on certain days?",automatic_top_up,automatic_top_up,ok,True,1,,2113.404818000039,736,22,0.0006345,0.0006345,0.0078525,
gemini,google/gemini-3.8-flash,google-ai-studio,test-345,Can I space out how often money is transferred along my travels?,automatic_top_up,automatic_top_up,ok,True,0.92,,2045.4006529999897,728,217,0.00135975,0.00135975,0.007842,
gemini,google/gemini-3.8-flash,google-ai-studio,test-351,Can I be topped up once I hit a certain balance?,automatic_top_up,automatic_top_up,ok,True,1,,2508.6878750000615,727,16,0.00060525,0.0006052500000000001,0.00783,
gemini,google/gemini-3.8-flash,google-ai-studio,test-354,Can you explain where I can find the auto-top option?,automatic_top_up,automatic_top_up,ok,True,1,,1153.0353800000157,728,22,0.0006285,0.0006285,0.00783375,
gemini,google/gemini-3.8-flash,google-ai-studio,test-357,"Is there a top-up feature, if there isn't a lot of money left?",automatic_top_up,automatic_top_up,ok,True,0.98,,1572.7616180000186,734,23,0.00063675,0.00063675,0.0078405,
gemini,google/gemini-3.8-flash,google-ai-studio,test-363,How do I know why my card isn't working?,card_not_working,card_not_working,ok,True,0.95,,2026.9324019999767,727,91,0.0008865,0.0008865000000000001,0.007824,
gemini,google/gemini-3.8-flash,google-ai-studio,test-367,Can you please identify the problem with my bank card?,card_not_working,card_not_working,ok,True,0.85,,1470.22092599998,726,23,0.00063075,0.00063075,0.0078345,
gemini,google/gemini-3.8-flash,google-ai-studio,test-37,Is there tracking info available?,card_arrival,card_delivery_estimate,ok,False,0.85,,1503.022891999979,721,17,0.0006045,0.0006045,0.007818750000000001,
gemini,google/gemini-3.8-flash,google-ai-studio,test-373,Can a card stop working?,card_not_working,card_not_working,ok,True,0.94,,1880.7578740000026,721,23,0.000627,0.000627,0.0078119999999999995,
gemini,google/gemini-3.8-flash,google-ai-studio,test-380,My actual card isn't working.,card_not_working,card_not_working,ok,True,0.95,,4288.6461780000245,723,23,0.0006285,0.0006284999999999999,0.00781575,
gemini,google/gemini-3.8-flash,google-ai-studio,test-385,"I tried using my card today and it's not working, can you help me?",card_not_working,card_not_working,ok,True,0.85,,1362.5764760000166,733,17,0.0006135,0.0006135,0.0078435,
gemini,google/gemini-3.8-flash,google-ai-studio,test-397,Nothing goes through on my card.,card_not_working,card_not_working,ok,True,0.85,,1453.2968879999826,722,23,0.00062775,0.0006277499999999999,0.007818,
gemini,google/gemini-3.8-flash,google-ai-studio,test-402,Can I change from one currency to another?,exchange_via_app,exchange_via_app,ok,True,0.95,,1528.386531999975,724,23,0.00062925,0.0006292499999999999,0.0078255,
gemini,google/gemini-3.8-flash,google-ai-studio,test-406,How are currencies exchanged?,exchange_via_app,exchange_via_app,ok,True,0.85,,3238.8522599999997,720,151,0.00110625,0.00110625,0.00781575,
gemini,google/gemini-3.8-flash,google-ai-studio,test-414,Is it possible to change to another currency?,exchange_via_app,exchange_via_app,ok,True,0.8,,1139.5743819999989,724,22,0.0006255,0.0006255,0.00782775,
gemini,google/gemini-3.8-flash,google-ai-studio,test-42,Where do I link the new card?,card_linking,card_linking,ok,True,0.98,,1119.091475000023,723,17,0.000606,0.000606,0.00781575,
gemini,google/gemini-3.8-flash,google-ai-studio,test-421,If I need GBP instead of AUD what do I do?,exchange_via_app,exchange_via_app,ok,True,0.93,,1858.543846000015,727,23,0.0006315,0.0006315,0.0078255,
gemini,google/gemini-3.8-flash,google-ai-studio,test-431,I would like to exchange some currency.,exchange_via_app,exchange_via_app,ok,True,0.95,,3079.5030509999488,723,23,0.0006285,0.0006284999999999999,0.00782325,
gemini,google/gemini-3.8-flash,google-ai-studio,test-437,Can I use this app to change dollars into euros?,exchange_via_app,exchange_via_app,ok,True,1,,1422.904360000044,726,22,0.000627,0.0006270000000000001,0.00783,
gemini,google/gemini-3.8-flash,google-ai-studio,test-450,"card is lost, please help",lost_or_stolen_card,lost_or_stolen_card,ok,True,1,,1530.585481000002,721,22,0.00062325,0.00062325,0.00781275,
gemini,google/gemini-3.8-flash,google-ai-studio,test-452,My card is gone I think it was stolen,lost_or_stolen_card,lost_or_stolen_card,ok,True,1,,1481.3167849999154,724,22,0.0006255,0.0006255,0.00782175,
gemini,google/gemini-3.8-flash,google-ai-studio,test-456,Can you freeze my card it was stolen,lost_or_stolen_card,lost_or_stolen_card,ok,True,0.99,,1743.0474960000138,723,44,0.00070725,0.00070725,0.007821,
gemini,google/gemini-3.8-flash,google-ai-studio,test-461,"Someone stole my wallet earlier today, not sure exactly when, probably on Piccadilly circus. Can you check if there were any attempts to use the card and obviously block it?",lost_or_stolen_card,lost_or_stolen_card,ok,True,0.98,,1438.3223180000205,749,23,0.000648,0.0006479999999999999,0.00792375,
gemini,google/gemini-3.8-flash,google-ai-studio,test-462,I think I lost my card . I dont know how long it has been missing. Can you see if maybe someone else has been using it?,lost_or_stolen_card,lost_or_stolen_card,ok,True,0.85,,1476.9714760000352,744,17,0.00062175,0.00062175,0.00788325,
gemini,google/gemini-3.8-flash,google-ai-studio,test-468,My card got lost.,lost_or_stolen_card,lost_or_stolen_card,ok,True,1,,1471.6165950000286,720,22,0.0006225,0.0006225,0.0078067499999999995,
gemini,google/gemini-3.8-flash,google-ai-studio,test-47,How do I add the card to my account?,card_linking,card_linking,ok,True,0.95,,1862.7995969999756,725,23,0.00063,0.0006299999999999999,0.007821,
gemini,google/gemini-3.8-flash,google-ai-studio,test-476,I cannot find my credit card.,lost_or_stolen_card,lost_or_stolen_card,ok,True,1,,1584.015105999999,722,22,0.000624,0.000624,0.00781575,
gemini,google/gemini-3.8-flash,google-ai-studio,test-481,How young can I be to open my own account?,age_limit,age_limit,ok,True,1,,1294.0436309999786,726,22,0.000627,0.0006270000000000001,0.0078255,
gemini,google/gemini-3.8-flash,google-ai-studio,test-493,Could I open an account for my children?,age_limit,age_limit,ok,True,0.98,,5736.389240999939,724,17,0.00060675,0.00060675,0.007824,
gemini,google/gemini-3.8-flash,google-ai-studio,test-507,How old do you have to be to be able to open an account?,age_limit,age_limit,ok,True,1,,1776.8741030000092,730,22,0.00063,0.00063,0.007836000000000001,
gemini,google/gemini-3.8-flash,google-ai-studio,test-510,will i be able to open an account for my daughter,age_limit,age_limit,ok,True,0.95,,1699.9193879999802,726,23,0.00063075,0.00063075,0.007830750000000001,
gemini,google/gemini-3.8-flash,google-ai-studio,test-512,What age can sign up for services?,age_limit,age_limit,ok,True,1,,1370.7195240000146,723,22,0.00062475,0.00062475,0.0078195,
gemini,google/gemini-3.8-flash,google-ai-studio,test-516,How old does my kids need to be to open an account?,age_limit,age_limit,ok,True,1,,1541.545030999987,728,22,0.0006285,0.0006285,0.00783225,
gemini,google/gemini-3.8-flash,google-ai-studio,test-520,How do I get my PIN unlocked?,pin_blocked,pin_blocked,ok,True,1,,1494.99780500005,723,22,0.00062475,0.00062475,0.00781575,
gemini,google/gemini-3.8-flash,google-ai-studio,test-521,Where can I view my PIN?,pin_blocked,change_pin,ok,False,0.85,,1867.454635999995,722,23,0.00062775,0.0006277499999999999,0.0078119999999999995,
gemini,google/gemini-3.8-flash,google-ai-studio,test-53,How do I add a card to the app?,card_linking,card_linking,ok,True,0.95,,1315.7614370000083,725,23,0.00063,0.0006299999999999999,0.00781725,
gemini,google/gemini-3.8-flash,google-ai-studio,test-531,What should I do if I've tried to enter my PIN too often?,pin_blocked,pin_blocked,ok,True,1,,1875.624014000001,731,22,0.00063075,0.00063075,0.00783675,
gemini,google/gemini-3.8-flash,google-ai-studio,test-54,Can I link my new card?,card_linking,card_linking,ok,True,0.98,,1409.771430999972,722,23,0.00062775,0.0006277499999999999,0.0078112500000000005,
gemini,google/gemini-3.8-flash,google-ai-studio,test-549,What can you do to unblock my pin?,pin_blocked,pin_blocked,ok,True,0.99,,1652.6719310000772,725,17,0.0006075,0.0006075,0.0078195,
gemini,google/gemini-3.8-flash,google-ai-studio,test-555,"My card's frozen, what can I do?",pin_blocked,card_not_working,ok,False,0.93,,1971.8421069999458,726,175,0.00120075,0.00120075,0.007818,
gemini,google/gemini-3.8-flash,google-ai-studio,test-556,How can I unlock the pin?,pin_blocked,pin_blocked,ok,True,1,,4447.52303599997,722,22,0.000624,0.000624,0.00781275,
gemini,google/gemini-3.8-flash,google-ai-studio,test-582,"When I tried to pay for my bus ride, the contactless payment wouldn't work. How can I prevent this in the future?",contactless_not_working,contactless_not_working,ok,True,0.98,,1464.6588069999998,742,23,0.00064275,0.00064275,0.00787875,
gemini,google/gemini-3.8-flash,google-ai-studio,test-584,"I wanted to use my card contactless but it doesn't seem to be working, what could be the problem?",contactless_not_working,contactless_not_working,ok,True,1,,1499.358562999987,738,22,0.000636,0.0006360000000000001,0.00786675,
gemini,google/gemini-3.8-flash,google-ai-studio,test-585,How do I make contactless work,contactless_not_working,contactless_not_working,ok,True,0.98,,1222.2773750000051,721,17,0.0006045,0.0006045,0.0078165,
gemini,google/gemini-3.8-flash,google-ai-studio,test-589,I wanted to use my contactless at the metro today but it didn't accept it!,contactless_not_working,contactless_not_working,ok,True,0.98,,1433.3818679999677,733,17,0.0006135,0.0006135,0.0078495,
gemini,google/gemini-3.8-flash,google-ai-studio,test-595,How do I use contactless pay?,contactless_not_working,contactless_not_working,ok,True,0.65,,1280.680680000005,722,23,0.00062775,0.0006277499999999999,0.00781575,
gemini,google/gemini-3.8-flash,google-ai-studio,test-596,How do I enable contactless pay?,contactless_not_working,contactless_not_working,ok,True,0.8,,1398.7256320000015,722,22,0.000624,0.000624,0.007818,
gemini,google/gemini-3.8-flash,google-ai-studio,test-61,I've received my card so now I need to know how to sync it to the app.,card_linking,card_linking,ok,True,0.95,,2192.120060999994,735,23,0.0006375,0.0006374999999999999,0.007846500000000001,
gemini,google/gemini-3.8-flash,google-ai-studio,test-612,Will you deal with SWIFT transfers?,top_up_by_bank_transfer_charge,transfer_into_account,ok,False,0.8,,1342.0271750000538,723,22,0.00062475,0.00062475,0.00782025,
gemini,google/gemini-3.8-flash,google-ai-studio,test-617,Will I be charged if someone needs to send me money?,top_up_by_bank_transfer_charge,receiving_money,ok,False,0.85,,1602.5667970000068,727,23,0.0006315,0.0006315,0.007833,
gemini,google/gemini-3.8-flash,google-ai-studio,test-620,What are the charges for receiving money?,top_up_by_bank_transfer_charge,receiving_money,ok,False,0.85,,1575.8740879999968,723,23,0.0006285,0.0006284999999999999,0.00782475,
gemini,google/gemini-3.8-flash,google-ai-studio,test-621,What is the fee to receive money?,top_up_by_bank_transfer_charge,receiving_money,ok,False,0.8,,1166.9951989999972,723,22,0.00062475,0.00062475,0.007818750000000001,
gemini,google/gemini-3.8-flash,google-ai-studio,test-622,How much am I charged for a SEPA transfer?,top_up_by_bank_transfer_charge,transfer_fee_charged,ok,False,0.95,,1547.9035489999224,726,23,0.00063075,0.00063075,0.0078255,
gemini,google/gemini-3.8-flash,google-ai-studio,test-625,Is there a charge for topping up by transfer?,top_up_by_bank_transfer_charge,top_up_by_bank_transfer_charge,ok,True,1,,1371.894513999985,725,22,0.00062625,0.00062625,0.00782775,
gemini,google/gemini-3.8-flash,google-ai-studio,test-636,What us the fee to transfer money from my bank?,top_up_by_bank_transfer_charge,top_up_by_bank_transfer_charge,ok,True,0.85,,1590.7176479999907,726,23,0.00063075,0.00063075,0.00782925,
gemini,google/gemini-3.8-flash,google-ai-studio,test-648,What is going on? My top-up is still pending. I use your system all the time but now it is just showing as pending.,pending_top_up,pending_top_up,ok,True,1,,1311.7517089999747,744,22,0.0006405,0.0006405,0.00788025,
gemini,google/gemini-3.8-flash,google-ai-studio,test-657,top-up is slow to process,pending_top_up,pending_top_up,ok,True,0.98,,1467.7743759999867,722,23,0.00062775,0.0006277499999999999,0.00781275,
gemini,google/gemini-3.8-flash,google-ai-studio,test-660,Why hasn't my top-up been completed?,pending_top_up,pending_top_up,ok,True,0.85,,1364.9137849999825,726,23,0.00063075,0.00063075,0.007821,
gemini,google/gemini-3.8-flash,google-ai-studio,test-663,Why is my top up still pending?,pending_top_up,pending_top_up,ok,True,1,,4892.601443000021,723,22,0.00062475,0.00062475,0.00781725,
gemini,google/gemini-3.8-flash,google-ai-studio,test-667,I'm attempting to top-up my account but it has been pending for an hour.,pending_top_up,pending_top_up,ok,True,1,,1671.4206909999484,734,22,0.000633,0.000633,0.007848,
gemini,google/gemini-3.8-flash,google-ai-studio,test-670,"My top up hasn't worked, it's been stuck in pending for the last couple hours",pending_top_up,pending_top_up,ok,True,1,,1413.078551000006,735,22,0.00063375,0.00063375,0.00785175,
gemini,google/gemini-3.8-flash,google-ai-studio,test-685,I need you to cancel a transfer that I made.  It is the wrong account number and the app won't let me stop the transaction.  Please stop it!,cancel_transfer,cancel_transfer,ok,True,1,,1394.4650019999826,750,22,0.000645,0.0006450000000000001,0.007899,
gemini,google/gemini-3.8-flash,google-ai-studio,test-687,I would like to revert a transaction I did this morning,cancel_transfer,cancel_transfer,ok,True,0.7,,1584.7568579999497,726,16,0.0006045,0.0006045000000000001,0.00783525,
gemini,google/gemini-3.8-flash,google-ai-studio,test-691,I accidentally made a transaction to the wrong account.,cancel_transfer,cancel_transfer,ok,True,0.95,,1504.2184629999101,725,17,0.0006075,0.0006075,0.00783525,
gemini,google/gemini-3.8-flash,google-ai-studio,test-694,"This is URGENT, I typed the wrong payment information for a payment I needed to make and have clicked send, I need to reverse the transaction immediately.",cancel_transfer,cancel_transfer,ok,True,0.98,,1349.5073049999774,747,17,0.000624,0.000624,0.0079095,
gemini,google/gemini-3.8-flash,google-ai-studio,test-699,Can I cancel a transfer if is already processed?,cancel_transfer,cancel_transfer,ok,True,1,,1363.28080399998,725,22,0.00062625,0.00062625,0.00783,
gemini,google/gemini-3.8-flash,google-ai-studio,test-700,I transferred the wrong amount and would like to cancel the transaction.,cancel_transfer,cancel_transfer,ok,True,0.98,,5227.000855999999,728,17,0.00060975,0.00060975,0.007848,
gemini,google/gemini-3.8-flash,google-ai-studio,test-715,"My recent transfer needs to be cancelled immediately; it was a mistake, please can you cancel it before it goes through?",cancel_transfer,cancel_transfer,ok,True,1,,1366.2604240000073,739,22,0.00063675,0.0006367500000000001,0.007884,
gemini,google/gemini-3.8-flash,google-ai-studio,test-723,What is the limit to top up?,top_up_limits,top_up_limits,ok,True,1,,1184.6224780000048,723,22,0.00062475,0.00062475,0.007815,
gemini,google/gemini-3.8-flash,google-ai-studio,test-724,How much money can i top up?,top_up_limits,top_up_limits,ok,True,1,,1357.2784639999736,723,22,0.00062475,0.00062475,0.007815,
gemini,google/gemini-3.8-flash,google-ai-studio,test-739,Can I top-up as much as I want?,top_up_limits,top_up_limits,ok,True,1,,1439.3451780000469,726,22,0.000627,0.0006270000000000001,0.00781725,
gemini,google/gemini-3.8-flash,google-ai-studio,test-741,When I top up what are the amoutn limits.,top_up_limits,top_up_limits,ok,True,1,,1580.8533169999719,727,22,0.00062775,0.00062775,0.00782475,
gemini,google/gemini-3.8-flash,google-ai-studio,test-742,Is there a limit on top-ups?,top_up_limits,top_up_limits,ok,True,1,,1432.930978999997,724,16,0.000603,0.000603,0.007815,
gemini,google/gemini-3.8-flash,google-ai-studio,test-754,Is there a limit for top-ups?,top_up_limits,top_up_limits,ok,True,1,,2106.619707999984,724,22,0.0006255,0.0006255,0.00781575,
gemini,google/gemini-3.8-flash,google-ai-studio,test-756,How can I tell if there is a top-up limit?,top_up_limits,top_up_limits,ok,True,1,,1723.703977000012,728,22,0.0006285,0.0006285,0.0078255,
gemini,google/gemini-3.8-flash,google-ai-studio,test-760,"I don't know if this is an issue with the ATM or my account, but I just tried withdrawing 30 pounds from the ATM I'm at now and it only gave me 10. Is this a glitch or what exactly is going on?",wrong_amount_of_cash_received,wrong_amount_of_cash_received,ok,True,1,,2047.2151910000248,769,22,0.00065925,0.00065925,0.00793875,
gemini,google/gemini-3.8-flash,google-ai-studio,test-761,I didn't get all the cash I requested for at the ATM,wrong_amount_of_cash_received,wrong_amount_of_cash_received,ok,True,1,,1371.789214999997,729,16,0.00060675,0.0006067500000000001,0.007833,
gemini,google/gemini-3.8-flash,google-ai-studio,test-763,Why did I not get my cash back after I withdrew?,wrong_amount_of_cash_received,wrong_amount_of_cash_received,ok,True,0.95,,3361.66744999995,727,23,0.0006315,0.0006315,0.00783,
gemini,google/gemini-3.8-flash,google-ai-studio,test-77,"I already have one of your cards, how do I link them?",card_linking,card_linking,ok,True,1,,2079.552988999989,729,22,0.00062925,0.00062925,0.00783375,
gemini,google/gemini-3.8-flash,google-ai-studio,test-772,"How can I request cash back? The ATM just gave me the wrong amount, the app shows the amount that I've been actually charged though...",wrong_amount_of_cash_received,wrong_amount_of_cash_received,ok,True,1,,1490.3334639999957,745,22,0.00064125,0.00064125,0.0078945,
gemini,google/gemini-3.8-flash,google-ai-studio,test-780,I have not received the amount of cash i was supposed to.,wrong_amount_of_cash_received,wrong_amount_of_cash_received,ok,True,1,,1351.6494859999948,728,22,0.0006285,0.0006285,0.00783675,
gemini,google/gemini-3.8-flash,google-ai-studio,test-782,Where is the money that I asked for? I asked for more than I got!,wrong_amount_of_cash_received,wrong_amount_of_cash_received,ok,True,0.95,,1352.8522639999865,732,17,0.00061275,0.00061275,0.00784275,
gemini,google/gemini-3.8-flash,google-ai-studio,test-806,Why was I charged for card payment?,card_payment_fee_charged,card_payment_fee_charged,ok,True,0.98,,1421.2198700000008,723,23,0.0006285,0.0006284999999999999,0.00782025,
gemini,google/gemini-3.8-flash,google-ai-studio,test-809,Why was I charged an extra fee when paying with my card?,card_payment_fee_charged,card_payment_fee_charged,ok,True,0.95,,1423.941770000034,728,23,0.00063225,0.00063225,0.007836000000000001,
gemini,google/gemini-3.8-flash,google-ai-studio,test-811,Why are there fees for card usage?,card_payment_fee_charged,card_payment_fee_charged,ok,True,0.95,,1553.865638999967,723,23,0.0006285,0.0006284999999999999,0.0078195,
gemini,google/gemini-3.8-flash,google-ai-studio,test-813,What is the fee charged with this card payment?,card_payment_fee_charged,card_payment_fee_charged,ok,True,0.98,,2109.160865999991,725,23,0.00063,0.0006299999999999999,0.00782925,
gemini,google/gemini-3.8-flash,google-ai-studio,test-822,Paying in card resulted in a fee,card_payment_fee_charged,top_up_by_card_charge,ok,False,0.95,,1488.6543450000172,722,23,0.00062775,0.0006277499999999999,0.007818,
gemini,google/gemini-3.8-flash,google-ai-studio,test-835,There is a fee on my account. Why?,card_payment_fee_charged,extra_charge_on_statement,ok,False,0.85,,1922.3876219999984,725,145,0.0010875,0.0010875,0.0078195,
gemini,google/gemini-3.8-flash,google-ai-studio,test-837,I was charged a fee for a card payment. Why?,card_payment_fee_charged,card_payment_fee_charged,ok,True,1,,1211.4563280000584,727,22,0.00062775,0.00062775,0.007827,
gemini,google/gemini-3.8-flash,google-ai-studio,test-842,I am still waiting for a transaction to be completed,transfer_not_received_by_recipient,pending_card_payment,ok,False,0.55,,2540.2986640000017,725,436,0.00217875,0.00217875,0.007833,
gemini,google/gemini-3.8-flash,google-ai-studio,test-849,how long do money transfers take?,transfer_not_received_by_recipient,transfer_timing,ok,False,1,,1360.7452049999847,722,22,0.000624,0.000624,0.007818750000000001,
gemini,google/gemini-3.8-flash,google-ai-studio,test-854,I completed a money transaction but the recipient hasn't received it,transfer_not_received_by_recipient,transfer_not_received_by_recipient,ok,True,1,,1231.610314999998,728,22,0.0006285,0.0006285,0.007845,
gemini,google/gemini-3.8-flash,google-ai-studio,test-857,I need to find out why my transfer didn't get there.,transfer_not_received_by_recipient,transfer_not_received_by_recipient,ok,True,0.95,,1533.736160999979,729,23,0.000633,0.000633,0.007833,
gemini,google/gemini-3.8-flash,google-ai-studio,test-868,Is there a reason why my transaction is taking so long?,transfer_not_received_by_recipient,pending_transfer,ok,False,0.82,,4610.296040999936,727,289,0.001629,0.0016290000000000002,0.00783525,
gemini,google/gemini-3.8-flash,google-ai-studio,test-873,When will my funds transfer?,transfer_not_received_by_recipient,transfer_timing,ok,False,0.95,,1104.063543999975,721,23,0.000627,0.000627,0.007815,
gemini,google/gemini-3.8-flash,google-ai-studio,test-88,How are exchange rates calculated?,exchange_rate,,error,False,,,538.0476489999564,,,,,0.0078195,[Google AI Studio] User location is not supported for the API use.
gemini,google/gemini-3.8-flash,google-ai-studio,test-889,can you tell me what cards and currencies you take?,supported_cards_and_currencies,supported_cards_and_currencies,ok,True,0.98,,2827.7716700000456,726,23,0.00063075,0.00063075,0.00783225,
gemini,google/gemini-3.8-flash,google-ai-studio,test-892,What is accepted in regards to cards and currencies?,supported_cards_and_currencies,supported_cards_and_currencies,ok,True,1,,1457.1969060000265,725,22,0.00062625,0.00062625,0.007833,
gemini,google/gemini-3.8-flash,google-ai-studio,test-894,I would like to add money to my account through my American Express.,supported_cards_and_currencies,topping_up_by_card,ok,False,0.8,,2953.541241000057,729,22,0.00062925,0.00062925,0.007845,
gemini,google/gemini-3.8-flash,google-ai-studio,test-899,How can I use American Express to add money to my account?,supported_cards_and_currencies,supported_cards_and_currencies,ok,True,0.8,,1443.380863999948,728,22,0.0006285,0.0006285,0.0078375,
gemini,google/gemini-3.8-flash,google-ai-studio,test-900,"When adding money, what are the currencies you take?",supported_cards_and_currencies,supported_cards_and_currencies,ok,True,0.95,,1972.4672579999315,726,23,0.00063075,0.00063075,0.007833,
gemini,google/gemini-3.8-flash,google-ai-studio,test-904,why wouldn't you support american express? its a card i like and use often and i don't want to get a different one,supported_cards_and_currencies,supported_cards_and_currencies,ok,True,0.95,,1866.229265000089,743,23,0.0006435,0.0006435,0.0078795,
gemini,google/gemini-3.8-flash,google-ai-studio,test-910,What are all the currencies and cards supported to use this?,supported_cards_and_currencies,supported_cards_and_currencies,ok,True,1,,1413.1633019999135,727,22,0.00062775,0.00062775,0.007839,
gemini,google/gemini-3.8-flash,google-ai-studio,test-926,Can you tell me how to order a virtual card?,getting_virtual_card,getting_virtual_card,ok,True,1,,1338.480756999983,726,22,0.000627,0.0006270000000000001,0.007827,
gemini,google/gemini-3.8-flash,google-ai-studio,test-928,what is the virtual card,getting_virtual_card,getting_virtual_card,ok,True,0.85,,1697.8049380000448,720,23,0.00062625,0.00062625,0.0078119999999999995,
gemini,google/gemini-3.8-flash,google-ai-studio,test-935,Is this where I order a virtual card?,getting_virtual_card,getting_virtual_card,ok,True,1,,2174.5861399999994,724,22,0.0006255,0.0006255,0.00782175,
gemini,google/gemini-3.8-flash,google-ai-studio,test-937,help me obtain a virtual card,getting_virtual_card,getting_virtual_card,ok,True,1,,2409.8364229999715,721,66,0.00078825,0.00078825,0.00781575,
gemini,google/gemini-3.8-flash,google-ai-studio,test-942,I want one of those virtual cards!,getting_virtual_card,getting_virtual_card,ok,True,1,,3551.6568249999546,723,22,0.00062475,0.00062475,0.0078195,
gemini,google/gemini-3.8-flash,google-ai-studio,test-948,How do I order a virtual card?,getting_virtual_card,getting_virtual_card,ok,True,0.98,,1529.7854030000744,723,17,0.000606,0.000606,0.0078165,
gemini,google/gemini-3.8-flash,google-ai-studio,test-953,Where are the virtual cards located?,getting_virtual_card,getting_virtual_card,ok,True,0.85,,1406.4308610000298,722,23,0.00062775,0.0006277499999999999,0.007821,
gemini,google/gemini-3.8-flash,google-ai-studio,test-960,Will my card be accepted all over the world?,card_acceptance,card_acceptance,ok,True,0.95,,3715.178222000017,725,23,0.00063,0.0006299999999999999,0.007827,
gemini,google/gemini-3.8-flash,google-ai-studio,test-961,Who accepts this card?,card_acceptance,card_acceptance,ok,True,1,,1567.36528800003,720,22,0.0006225,0.0006225,0.0078105,
gemini,google/gemini-3.8-flash,google-ai-studio,test-968,Can I use my card anywhere I want?,card_acceptance,card_acceptance,ok,True,0.95,,1652.435261000006,724,23,0.00062925,0.0006292499999999999,0.0078195,
gemini,google/gemini-3.8-flash,google-ai-studio,test-973,Is my card accepted everywhere?,card_acceptance,card_acceptance,ok,True,0.98,,1292.4765599999955,721,23,0.000627,0.000627,0.00781725,
gemini,google/gemini-3.8-flash,google-ai-studio,test-986,Where is my card accepted?,card_acceptance,card_acceptance,ok,True,1,,1356.8922650000313,721,16,0.00060075,0.00060075,0.007813500000000001,
gemini,google/gemini-3.8-flash,google-ai-studio,test-987,Where can I pay with my debit or credit card?,card_acceptance,card_acceptance,ok,True,0.95,,1247.7923330000049,726,23,0.00063075,0.00063075,0.00782775,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-1,"I still have not received my new card, I ordered over a week ago.",card_arrival,card_delivery_estimate,ok,False,0.97,,403.00013800000306,1189,44,0.00044915,0.00044915,0.0026359499999999998,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-1006,The app wouldn't accept my top up.,top_up_reverted,top_up_failed,ok,False,0.97,,534.0295990000013,1181,35,0.0004396,0.0004396,0.0026251,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-101,What exchange rate do you use?,exchange_rate,exchange_rate,ok,True,0.99,,375.00024199998006,1180,32,0.000437,0.00043699999999999994,0.0026236999999999996,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-1015,The application reverted my top-up.,top_up_reverted,top_up_reverted,ok,True,0.99,,385.5227500000037,1180,34,0.0004385,0.0004385,0.0026254499999999997,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-1016,I think my top-up was cancelled.,top_up_reverted,top_up_reverted,ok,True,0.92,,380.27333000002545,1181,63,0.0004606,0.0004606,0.0026244,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-1022,For what reason would a top up be reverted and returned to my account?,top_up_reverted,top_up_reverted,ok,True,0.99,,387.108309999996,1188,33,0.00044055,0.00044054999999999995,0.0026376999999999998,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-1026,The app reverted my top off.,top_up_reverted,top_up_reverted,ok,True,0.97,,375.20527100004256,1180,43,0.00044525,0.00044524999999999995,0.002623,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-103,What do you base your exchange rates on?,exchange_rate,exchange_rate,ok,True,0.99,,349.61771400000725,1182,34,0.0004392,0.0004392,0.0026271999999999997,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-1033,Causes of top-up cancellation,top_up_reverted,top_up_reverted,ok,True,0.92,,513.2699799999973,1179,82,0.00047415,0.00047415,0.00262335,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-1037,My top-up has been cancelled.,top_up_reverted,top_up_reverted,ok,True,0.96,,405.3521769999643,1180,62,0.0004595,0.00045949999999999995,0.00262335,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-1048,cash from this morning has not deposited,balance_not_updated_after_cheque_or_cash_deposit,balance_not_updated_after_cheque_or_cash_deposit,ok,True,0.96,,391.33194899999944,1180,57,0.00045575,0.00045574999999999994,0.0026271999999999997,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-1054,I have paid money into my account but it doesn't show.,balance_not_updated_after_cheque_or_cash_deposit,balance_not_updated_after_cheque_or_cash_deposit,ok,True,0.97,,385.8570609999588,1185,42,0.00044625,0.00044625,0.0026321,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-1055,The balance on my account wasn't updated after I made a depost.,balance_not_updated_after_cheque_or_cash_deposit,balance_not_updated_after_cheque_or_cash_deposit,ok,True,0.97,,393.05655099998694,1187,38,0.00044395,0.00044395,0.00263525,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-1061,My bank statement doesn't show the cash deposit I made recently.,balance_not_updated_after_cheque_or_cash_deposit,balance_not_updated_after_cheque_or_cash_deposit,ok,True,0.97,,419.8819169999333,1185,44,0.00044775,0.00044774999999999996,0.0026356,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-1068,What happened to the cash that I tried to deposit into my account? It's gone!,balance_not_updated_after_cheque_or_cash_deposit,balance_not_updated_after_cheque_or_cash_deposit,ok,True,0.96,,396.4403890000249,1190,43,0.00044875,0.00044875,0.00264015,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-1075,How come my cash deposit is not showing up. This can't be right. There must be some mistake. Where did my cash go. You better not have lost it as I need this money asap.,balance_not_updated_after_cheque_or_cash_deposit,balance_not_updated_after_cheque_or_cash_deposit,ok,True,0.97,,785.9030389999971,1213,44,0.00045755,0.00045755,0.00267235,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-1080,I have a strange payment in my statement,card_payment_not_recognised,card_payment_not_recognised,ok,True,0.96,,395.65335899999627,1181,44,0.00044635,0.00044635,0.0026271999999999997,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-1081,There is a charge on my card that I did not make,card_payment_not_recognised,card_payment_not_recognised,ok,True,0.97,,484.60098200000357,1185,35,0.000441,0.000441,0.00263,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-1084,An unauthorized payment is in my app,card_payment_not_recognised,card_payment_not_recognised,ok,True,0.97,,358.827271999995,1180,38,0.0004415,0.00044149999999999994,0.0026258,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-110,Where did your guys exchange rates come from?,exchange_rate,exchange_rate,ok,True,0.97,,388.7895010000211,1182,46,0.0004482,0.00044819999999999994,0.0026289499999999997,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-1101,I think my statement has a fraudulent charge,card_payment_not_recognised,card_payment_not_recognised,ok,True,0.9,,512.0880500000203,1181,69,0.0004651,0.0004651,0.0026286,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-1104,I have a payment listed in error.,card_payment_not_recognised,card_payment_not_recognised,ok,True,0.9,,428.7755069999257,1181,72,0.00046735,0.00046735,0.00262475,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-111,How are you determining your exchange rates?,exchange_rate,exchange_rate,ok,True,0.99,,354.4926620000042,1181,31,0.0004366,0.0004366,0.0026286,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-1113,There's a recent charge on my card that I know I didn't make because I've never seen the name before. Can we investigate this?,card_payment_not_recognised,card_payment_not_recognised,ok,True,0.97,,499.030391999986,1199,35,0.0004459,0.0004459,0.0026573,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-1116,I think there has been a purchase made that wasn't by me.,card_payment_not_recognised,card_payment_not_recognised,ok,True,0.97,,2118.8811759999953,1186,35,0.00044135,0.00044135,0.00263315,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-1122,How do I update my details?,edit_personal_details,edit_personal_details,ok,True,0.99,,370.913400999998,1180,43,0.00044525,0.00044524999999999995,0.00262265,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-1129,I need to edit the personal details section of my account,edit_personal_details,edit_personal_details,ok,True,0.99,,953.7628069999628,1184,35,0.00044065,0.00044065,0.00263315,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-1131,Where can I go to modify my detail?,edit_personal_details,edit_personal_details,ok,True,0.99,,402.22471900004894,1182,46,0.0004482,0.00044819999999999994,0.0026254499999999997,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-1146,How do I update my current residence details?,edit_personal_details,edit_personal_details,ok,True,0.99,,392.3241399999242,1182,38,0.0004422,0.00044219999999999996,0.0026289499999999997,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-1156,I need to change my name what do I do?,edit_personal_details,edit_personal_details,ok,True,0.99,,420.87344699999085,1184,34,0.0004399,0.0004399,0.0026265,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-1158,How do I change my address?,edit_personal_details,edit_personal_details,ok,True,0.97,,392.82601000001887,1180,35,0.00043925,0.00043924999999999997,0.00262265,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-1161,I'd rather not verify my identity.,why_verify_identity,why_verify_identity,ok,True,0.96,,422.76227800000925,1180,81,0.00047375,0.00047374999999999994,0.0026251,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-1162,do I need to verify my identity every time I log into my account?,why_verify_identity,why_verify_identity,ok,True,0.96,,3043.442744,1188,52,0.0004548,0.0004548,0.0026359499999999998,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-1168,Why is identity verification mandatory?,why_verify_identity,why_verify_identity,ok,True,0.99,,407.21970899996813,1179,33,0.0004374,0.00043739999999999995,0.00262685,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-118,when does the rate get determined,exchange_rate,exchange_rate,ok,True,0.96,,380.00115999998525,1179,46,0.00044715,0.00044715,0.00262475,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-1180,Why am I required to do an identity check?,why_verify_identity,why_verify_identity,ok,True,0.99,,1033.8015099999975,1183,33,0.0004388,0.0004388,0.0026279,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-1181,Why am I being asked to have an identity check,why_verify_identity,why_verify_identity,ok,True,0.97,,408.6609579999931,1183,33,0.0004388,0.0004388,0.0026293,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-1189,I do not wish to verify my identity.,why_verify_identity,why_verify_identity,ok,True,0.92,,412.22417899995344,1182,106,0.0004932,0.0004932,0.0026258,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-1197,Do I have to verify my identity?,why_verify_identity,why_verify_identity,ok,True,0.97,,430.8258559999522,1181,36,0.00044035,0.00044035,0.0026244,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-1207,I'm having trouble verifying my ID.,unable_to_verify_identity,unable_to_verify_identity,ok,True,0.97,,391.2998999999836,1180,34,0.0004385,0.0004385,0.0026254499999999997,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-1211,I can't verify my ID.,unable_to_verify_identity,unable_to_verify_identity,ok,True,0.97,,394.9911500000162,1179,34,0.00043815,0.00043815,0.00262055,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-1218,My ID won't be verified!,unable_to_verify_identity,unable_to_verify_identity,ok,True,0.97,,395.2814789999975,1179,34,0.00043815,0.00043815,0.0026216,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-1224,What's with not verifying my Id?,unable_to_verify_identity,why_verify_identity,ok,False,0.93,,980.5372639999841,1180,89,0.00047975,0.0004797499999999999,0.0026244,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-1226,"I tried verifying my ID, but it won't let me.",unable_to_verify_identity,unable_to_verify_identity,ok,True,0.97,,431.46021599997766,1185,34,0.00044025,0.00044025,0.0026289499999999997,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-1232,It doesn't let me verify my identity.,unable_to_verify_identity,unable_to_verify_identity,ok,True,0.97,,523.13196899998,1181,34,0.00043885,0.00043885,0.00262615,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-1240,What do I do with my card PIN?,get_physical_card,change_pin,ok,False,0.78,,399.28796900005545,1182,81,0.00047445,0.00047444999999999996,0.0026236999999999996,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-1244,I cannot seem to find my PIN. Where is it?,get_physical_card,pin_blocked,ok,False,0.78,,432.13977699994575,1185,139,0.000519,0.0005189999999999999,0.0026279,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-125,This rate is too low. Are you sure your using the right exchange rate.,card_payment_wrong_exchange_rate,exchange_rate,ok,False,0.97,,457.53439500002423,1189,67,0.0004664,0.0004664,0.0026376999999999998,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-1253,"If I need a PIN for my card, where is it located?",get_physical_card,change_pin,ok,False,0.6,,479.14780299999984,1187,149,0.0005272,0.0005272,0.00263035,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-1257,I received my card but not my PIN.,get_physical_card,card_arrival,ok,False,0.6,,484.31503200001316,1182,145,0.00052245,0.0005224499999999999,0.0026251,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-1268,I cannot locate the card PIN.,get_physical_card,pin_blocked,ok,False,0.78,,453.7109949999722,1180,116,0.0005,0.0005,0.00262335,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-1270,Where can I find my PIN?,get_physical_card,change_pin,ok,False,0.68,,1093.9518149999203,1180,157,0.00053075,0.00053075,0.0026216,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-1275,What do I need to do for a PIN?,get_physical_card,change_pin,ok,False,0.62,,393.6906299999682,1183,99,0.0004883,0.0004883,0.00262405,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-128,I bought something in a foreign currency but the rate applied is wrong!,card_payment_wrong_exchange_rate,card_payment_wrong_exchange_rate,ok,True,0.97,,388.50013000000035,1187,35,0.0004417,0.0004417,0.00263805,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-1285,Do you guys accept mastercard or visa?,visa_or_mastercard,visa_or_mastercard,ok,True,0.99,,530.9824689999805,1181,33,0.0004381,0.00043809999999999997,0.0026265,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-1287,Can you give me a visa?,visa_or_mastercard,visa_or_mastercard,ok,True,0.97,,547.507486999999,1180,50,0.0004505,0.00045049999999999995,0.00262125,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-1291,I'd rather get a Mastercard,visa_or_mastercard,visa_or_mastercard,ok,True,0.97,,404.61914899997646,1178,43,0.00044455,0.00044455,0.00262265,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-1297,What are the available cards?,visa_or_mastercard,supported_cards_and_currencies,ok,False,0.86,,419.7884480000357,1179,88,0.00047865,0.00047864999999999995,0.00262335,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-1298,I want to get Visa and Mastercard,visa_or_mastercard,visa_or_mastercard,ok,True,0.99,,531.2986980000278,1180,33,0.00043775,0.00043774999999999993,0.00262475,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-1303,I would like to apply for a visa card.,visa_or_mastercard,visa_or_mastercard,ok,True,0.97,,411.112649000017,1183,60,0.00045905,0.00045905,0.0026265,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-1319,Is it possible to get a Visa here?,visa_or_mastercard,visa_or_mastercard,ok,True,0.97,,1012.3125910000526,1182,35,0.00043995,0.00043995,0.0026251,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-1320,How can I top up my account with a card?,topping_up_by_card,topping_up_by_card,ok,True,0.99,,360.472921999999,1184,34,0.0004399,0.0004399,0.0026271999999999997,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-1322,How can I top up by card?,topping_up_by_card,topping_up_by_card,ok,True,0.99,,384.71257999999216,1181,34,0.00043885,0.00043885,0.0026219499999999996,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-1325,Can friends add to my account,topping_up_by_card,receiving_money,ok,False,0.9,,399.29146899993066,1179,82,0.00047415,0.00047415,0.00262335,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-1337,"I did a top-up, but I'm not seeing it in my wallet yet.",topping_up_by_card,pending_top_up,ok,False,0.93,,410.411408999993,1189,74,0.00047165,0.00047165,0.0026324499999999997,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-1340,Is there a way to transfer funds directly from my card?,topping_up_by_card,topping_up_by_card,ok,True,0.93,,434.61415600001055,1185,91,0.000483,0.000483,0.0026324499999999997,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-1356,I topped up my card but the money disappeared.,topping_up_by_card,top_up_reverted,ok,False,0.9,,526.5709400000051,1183,72,0.00046805,0.00046805,0.0026293,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-1357,Why don't I see my top up in my wallet?,topping_up_by_card,pending_top_up,ok,False,0.93,,431.6451070000039,1184,87,0.00047965,0.00047965,0.00262685,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-1363,How do I make more than one disposable card in a day?,disposable_card_limits,disposable_card_limits,ok,True,0.97,,391.78839899998275,1186,33,0.00043985,0.00043985,0.00263175,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-1367,Do these virtual cards have any caps on using them?,disposable_card_limits,disposable_card_limits,ok,True,0.97,,400.05402999999933,1184,81,0.00047515,0.00047515,0.0026310500000000002,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-1371,How many card payments can I use on a disposable card?,disposable_card_limits,disposable_card_limits,ok,True,0.97,,446.48653499997454,1185,34,0.00044025,0.00044025,0.0026321,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-1376,What is the limit to number of transactions I can do with a disposable card?,disposable_card_limits,disposable_card_limits,ok,True,0.99,,355.7034120000026,1189,33,0.0004409,0.0004409,0.0026398,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-1378,Tell me how many transactions I can do with a disposable card.,disposable_card_limits,disposable_card_limits,ok,True,0.97,,557.6028459999943,1186,34,0.0004406,0.00044060000000000003,0.0026349,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-1386,Can you explain the virtual cards limit?,disposable_card_limits,disposable_card_limits,ok,True,0.97,,402.4005180000004,1181,65,0.0004621,0.0004621,0.0026271999999999997,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-139,I purchased an item and the exchange rate I was given was incorrect.,card_payment_wrong_exchange_rate,card_payment_wrong_exchange_rate,ok,True,0.97,,380.97924999997485,1187,35,0.0004417,0.0004417,0.002637,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-1398,How many transactions can I do with one disposable card?,disposable_card_limits,disposable_card_limits,ok,True,0.97,,378.3433199999854,1184,34,0.0004399,0.0004399,0.0026328000000000002,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-1414,I think someone else is using my card.  There are transactions I didn't make.,compromised_card,card_payment_not_recognised,ok,False,0.87,,404.53450899990276,1190,93,0.00048625,0.00048625,0.00264015,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-1417,My card is being used online to make a bunch of purchases! Someone else is using it fraudulently. Can you help me freeze it?,compromised_card,compromised_card,ok,True,0.97,,479.67109300001175,1202,32,0.0004447,0.00044469999999999997,0.0026566,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-1423,What should I do if I think that someone else may be using my card.,compromised_card,compromised_card,ok,True,0.97,,485.60277199999837,1189,33,0.0004409,0.0004409,0.00263665,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-1428,I think someone got my card details and used it because there are transactions i don't recognize. What do I do now?,compromised_card,compromised_card,ok,True,0.96,,377.52139999998326,1197,84,0.00048195,0.00048195,0.00265345,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-1430,I believe someone is using my card without my agreement!,compromised_card,compromised_card,ok,True,0.9,,383.916590000008,1184,69,0.00046615,0.00046615,0.0026328000000000002,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-1438,Can I use app to freeze my card and dispute fraud?,compromised_card,compromised_card,ok,True,0.96,,519.1684990000213,1185,58,0.00045825,0.00045825,0.0026306999999999997,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-1443,Is there a list of ATM machines?,atm_support,atm_support,ok,True,0.95,,361.97474199999124,1181,52,0.00045235,0.00045235,0.0026244,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-1447,Is there any nearby ATM's?,atm_support,atm_support,ok,True,0.97,,402.1945200000191,1180,55,0.00045425,0.00045424999999999996,0.0026223,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-1455,How many miles away is the ATM?,atm_support,atm_support,ok,True,0.92,,370.3436910000164,1181,61,0.0004591,0.0004591,0.00262405,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-1458,At what ATMS am I able to use the card?,atm_support,atm_support,ok,True,0.99,,433.23048600001493,1185,37,0.0004425,0.00044249999999999997,0.00262685,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-1470,Where can I withdrawal my money?,atm_support,atm_support,ok,True,0.96,,399.3500279999862,1180,52,0.000452,0.00045199999999999993,0.0026244,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-1476,Do you know the closest ATM?,atm_support,atm_support,ok,True,0.97,,483.75142099999357,1180,48,0.000449,0.00044899999999999996,0.002623,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-1480,Help me.  There is a Direct Debit that I didn't make.,direct_debit_payment_not_recognised,direct_debit_payment_not_recognised,ok,True,0.99,,397.6216279999935,1187,35,0.0004417,0.0004417,0.00263175,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-1485,"im so mad right now. theres several charges that I think my x boyfriend made on my card. the companys on the website wouldn't refund me my money, they told me to contact my bank. DO something please.",direct_debit_payment_not_recognised,card_payment_not_recognised,ok,False,0.9,,686.7132159999892,1217,77,0.0004837,0.0004837,0.0026828499999999996,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-1486,someone stole my money,direct_debit_payment_not_recognised,compromised_card,ok,False,0.71,,1871.8375249999808,1177,68,0.00046295,0.00046294999999999995,0.0026209,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-1497,There is a suspicious direct debit payment.,direct_debit_payment_not_recognised,direct_debit_payment_not_recognised,ok,True,0.99,,412.28395800001454,1181,32,0.00043735,0.00043735,0.00262825,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-1500,I found a charge for a direct debit that was not made by me.,direct_debit_payment_not_recognised,direct_debit_payment_not_recognised,ok,True,0.99,,437.7268369999947,1188,36,0.0004428,0.0004428,0.0026341999999999997,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-1506,I don't think I made this charge on my debit statement.,direct_debit_payment_not_recognised,card_payment_not_recognised,ok,False,0.96,,373.41041100001894,1185,45,0.0004485,0.00044849999999999995,0.0026324499999999997,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-151,The wrong exchange rate was used when I bought something with a foriegn currency.,card_payment_wrong_exchange_rate,card_payment_wrong_exchange_rate,ok,True,0.97,,559.7911869999953,1190,33,0.00044125,0.00044124999999999996,0.00264155,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-1515,"I have a direct debit transaction I have not set up, but would like to .",direct_debit_payment_not_recognised,direct_debit_payment_not_recognised,ok,True,0.97,,351.43959299998824,1190,55,0.00045775,0.00045775,0.0026384,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-152,I paid for something in foreign currency but noticed the exchange rate is incorrect.,card_payment_wrong_exchange_rate,card_payment_wrong_exchange_rate,ok,True,0.99,,368.5850919999648,1188,35,0.00044205,0.00044205,0.0026426,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-1522,How do I retrieve my passcode?,passcode_forgotten,passcode_forgotten,ok,True,0.99,,499.0492710000253,1181,31,0.0004366,0.0004366,0.0026236999999999996,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-1527,Something is wrong with my passcode,passcode_forgotten,passcode_forgotten,ok,True,0.95,,365.267361999955,1180,61,0.00045875,0.00045874999999999996,0.0026254499999999997,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-1537,Show me please how to reset my passcode.,passcode_forgotten,passcode_forgotten,ok,True,0.99,,457.71777400001884,1183,40,0.00044405,0.00044405000000000003,0.0026271999999999997,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-154,Why was the exchange rate incorrect for an item I recently bought?,card_payment_wrong_exchange_rate,card_payment_wrong_exchange_rate,ok,True,0.97,,368.55328200000804,1186,35,0.00044135,0.00044135,0.0026363,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-1544,What steps do I take to receive another passcode?,passcode_forgotten,passcode_forgotten,ok,True,0.96,,412.2850979999639,1184,49,0.00045115,0.00045115,0.00263035,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-1549,Is there a way to reset my passcode?,passcode_forgotten,passcode_forgotten,ok,True,0.99,,373.8255519999948,1183,34,0.00043955,0.00043955000000000003,0.0026258,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-1555,Tell me how to reset the passcode.,passcode_forgotten,passcode_forgotten,ok,True,0.99,,407.376436999999,1182,31,0.00043695,0.00043694999999999997,0.0026251,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-1562,This is very frustrating. I can't get my card to work on any ATM I try and I've tried 3 of them so far. What's going on? Can you please fix this issue immediately?,declined_cash_withdrawal,declined_cash_withdrawal,ok,True,0.93,,751.3926610000199,1212,105,0.00050295,0.00050295,0.00267025,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-1563,The ATM did not allow me to withdraw,declined_cash_withdrawal,declined_cash_withdrawal,ok,True,0.97,,398.4215489999624,1181,40,0.00044335,0.00044335,0.0026258,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-1564,Why was my ATM transaction cancelled?,declined_cash_withdrawal,declined_cash_withdrawal,ok,True,0.9,,382.9043010000023,1180,66,0.0004625,0.00046249999999999997,0.00262615,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-1568,I want to know why I have been unable to withdrawn funds.,declined_cash_withdrawal,declined_cash_withdrawal,ok,True,0.97,,348.72099200001685,1186,36,0.0004421,0.0004421,0.00263315,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-1572,I tried to make a cash withdrawal and it was declined. Why did this happen?,declined_cash_withdrawal,declined_cash_withdrawal,ok,True,0.99,,357.3998019999999,1190,33,0.00044125,0.00044124999999999996,0.0026394499999999998,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-1573,I can't get money out of the ATM,declined_cash_withdrawal,declined_cash_withdrawal,ok,True,0.97,,382.93040100001963,1181,41,0.0004441,0.0004441,0.0026244,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-1594,"Oh my goodness, my card has been declined twice at ATM! I tried two different ATM, but each one declined my card! Can you tell me what's going on with my account?",declined_cash_withdrawal,declined_cash_withdrawal,ok,True,0.97,,862.8287510000227,1210,33,0.00044825,0.00044824999999999997,0.0026699000000000002,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-16,I've been waiting longer than expected for my card.,card_arrival,card_delivery_estimate,ok,False,0.97,,406.79735799999617,1183,33,0.0004388,0.0004388,0.0026310500000000002,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-1601,Why is my payment pending?,pending_card_payment,pending_card_payment,ok,True,0.99,,373.26233100000536,1179,33,0.0004374,0.00043739999999999995,0.0026223,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-1602,My card payment is still pending.,pending_card_payment,pending_card_payment,ok,True,0.99,,384.72598999994807,1180,32,0.000437,0.00043699999999999994,0.00262475,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-1604,Why is my card payment showing as pending?,pending_card_payment,pending_card_payment,ok,True,0.99,,390.98615899996366,1182,32,0.0004377,0.00043769999999999996,0.0026279,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-1616,What is a pending payment?,pending_card_payment,pending_card_payment,ok,True,0.97,,418.31873800000176,1179,40,0.00044265,0.00044265,0.0026223,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-1620,Why is a payment showing up on my card as pending?,pending_card_payment,pending_card_payment,ok,True,0.99,,418.6969769999996,1185,33,0.0004395,0.00043949999999999995,0.0026306999999999997,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-1627,"I have waited 15 days, but my payment still hasn't cleared.",pending_card_payment,pending_card_payment,ok,True,0.96,,390.71623999997973,1187,46,0.00044995,0.00044994999999999996,0.00263385,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-1644,"If I was mugged and lost everything, how do I access my account and app?",lost_or_stolen_phone,lost_or_stolen_phone,ok,True,0.96,,503.979342000006,1191,67,0.0004671,0.00046709999999999997,0.0026384,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-1646,I've lost track of my phone or someone stole it.,lost_or_stolen_phone,lost_or_stolen_phone,ok,True,0.99,,376.46094100002665,1184,34,0.0004399,0.0004399,0.00263,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-1654,My phone is not on me.  How can I use the app?,lost_or_stolen_phone,lost_or_stolen_phone,ok,True,0.97,,369.52813100000094,1188,31,0.00043905,0.00043904999999999997,0.0026293,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-1660,The hotel called and said I left my phone in the room.,lost_or_stolen_phone,lost_or_stolen_phone,ok,True,0.97,,408.73833800002467,1186,46,0.0004496,0.0004496,0.0026321,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-167,What is this $1 charge on my statement?,extra_charge_on_statement,extra_charge_on_statement,ok,True,0.99,,396.5174999999581,1183,34,0.00043955,0.00043955000000000003,0.00262685,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-1673,My phone is lost.  What do I do to prevent someone from using the app?,lost_or_stolen_phone,lost_or_stolen_phone,ok,True,0.99,,381.82311100000516,1191,34,0.00044235,0.00044235,0.0026376999999999998,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-1678,I got mugged yesterday and can't use the app.,lost_or_stolen_phone,lost_or_stolen_phone,ok,True,0.96,,348.7009529999923,1184,42,0.0004459,0.0004459,0.0026289499999999997,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-168,Why does my statement have these extra charges?,extra_charge_on_statement,extra_charge_on_statement,ok,True,0.97,,426.90939699998125,1182,33,0.00043845,0.00043844999999999995,0.00262965,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-1682,Get an item refund,request_refund,request_refund,ok,True,0.97,,351.34323399997083,1177,42,0.00044345,0.00044344999999999996,0.0026195,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-1686,I would like a refund for something I bought,request_refund,request_refund,ok,True,0.99,,437.0051160000148,1182,32,0.0004377,0.00043769999999999996,0.0026286,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-1694,Can I have an item refunded?,request_refund,request_refund,ok,True,0.99,,446.6012860001065,1180,36,0.00044,0.00043999999999999996,0.002623,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-1707,I would like a refund on one of your products that has been sold to me,request_refund,request_refund,ok,True,0.97,,370.87833199999295,1189,37,0.0004439,0.0004439,0.0026376999999999998,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-1714,I would like to cancel a payment. I purchased something several days ago and i still have not received it.,request_refund,request_refund,ok,True,0.88,,600.6502750000218,1195,67,0.0004685,0.0004685,0.0026503,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-1719,I need to cancel a purchase I made.,request_refund,request_refund,ok,True,0.93,,762.6359309999971,1182,59,0.00045795,0.00045795,0.0026254499999999997,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-1729,Why did my transfer decline,declined_transfer,declined_transfer,ok,True,0.99,,487.953761999961,1178,32,0.0004363,0.0004363,0.00262265,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-1730,The card got declined twice when I tried to use it to buy something online yesterday.,declined_transfer,declined_card_payment,ok,False,0.99,,380.2099199999939,1190,33,0.00044125,0.00044124999999999996,0.00264295,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-1731,"If the transfer details have already but reviewed and confirmed that they are correct, what other reason would cause my transfer to be declined?",declined_transfer,declined_transfer,ok,True,0.97,,374.2413510000042,1199,38,0.00044815,0.00044814999999999997,0.0026636,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-1733,Why did my my transfer get declined?,declined_transfer,declined_transfer,ok,True,0.99,,428.93468700000085,1181,32,0.00043735,0.00043735,0.0026258,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-1736,Why was I unable to do a transfer?,declined_transfer,declined_transfer,ok,True,0.9,,409.3136769999983,1182,74,0.0004692,0.00046919999999999997,0.0026251,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-1741,"When I submit a transfer, it is being declined.  The information I put in has been reviewed.",declined_transfer,declined_transfer,ok,True,0.99,,374.20559100000537,1194,33,0.00044265,0.00044264999999999994,0.0026454,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-1746,"I tired to move my money, but my transfer was declined.",declined_transfer,declined_transfer,ok,True,0.99,,417.9841669999296,1186,32,0.0004391,0.0004391,0.0026324499999999997,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-176,I need information about an extra €1 fee in my statement.,extra_charge_on_statement,extra_charge_on_statement,ok,True,0.99,,484.47317199999816,1186,34,0.0004406,0.00044060000000000003,0.00263385,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-1760,The refund isn't showing up on my account.,Refund_not_showing_up,Refund_not_showing_up,ok,True,0.99,,405.2134190000361,1182,34,0.0004392,0.0004392,0.0026279,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-1762,"I requested a refund, and never received it. What can I do?",Refund_not_showing_up,Refund_not_showing_up,ok,True,0.97,,400.66837900003884,1188,35,0.00044205,0.00044205,0.00263385,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-1765,"I need help. I asked for a refund from a merchant a while ago, but I have not gotten my money back. I keep checking my account, but nothing is showing up. What should I do now?",Refund_not_showing_up,Refund_not_showing_up,ok,True,0.97,,717.9175839999807,1216,32,0.0004496,0.0004496,0.0026747999999999997,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-177,Why is there an extra 1 pound charge on my card?,extra_charge_on_statement,extra_charge_on_statement,ok,True,0.97,,371.4582410000148,1186,34,0.0004406,0.00044060000000000003,0.00263,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-1771,Why is my refund missing from my  statement?,Refund_not_showing_up,Refund_not_showing_up,ok,True,0.97,,378.63947100000223,1183,35,0.0004403,0.0004403,0.0026286,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-1793,My refund is missing,Refund_not_showing_up,Refund_not_showing_up,ok,True,0.97,,394.9123590000672,1177,41,0.0004427,0.00044269999999999997,0.0026201999999999996,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-1799,I should have received a refund however it is not showing on my statement,Refund_not_showing_up,Refund_not_showing_up,ok,True,0.99,,381.44931000005454,1187,35,0.0004417,0.0004417,0.00263875,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-1809,"I was out today looking forward to pay with my new card, turns out the payment just kept getting declined. This is really sad, what's going on?",declined_card_payment,declined_card_payment,ok,True,0.99,,360.2229009999428,1204,33,0.00044615,0.00044615,0.00266325,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-1814,Why doesn't the card payment work,declined_card_payment,declined_card_payment,ok,True,0.9,,555.2666469999822,1179,63,0.0004599,0.00045989999999999996,0.00262475,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-1818,Something is wrong with my payment account since it has been declined,declined_card_payment,declined_card_payment,ok,True,0.92,,455.4776749999728,1185,73,0.0004695,0.0004695,0.00263735,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-1820,I don't know why my payment didn't work.,declined_card_payment,declined_card_payment,ok,True,0.9,,525.0043500000611,1182,71,0.00046695,0.00046695,0.0026271999999999997,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-1825,"My card payment didn't work, can you help?",declined_card_payment,declined_card_payment,ok,True,0.96,,431.8893570000073,1183,56,0.00045605,0.00045605,0.0026279,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-1838,How do you fix  my card payment?,declined_card_payment,declined_card_payment,ok,True,0.92,,409.528418000089,1182,98,0.0004872,0.00048719999999999997,0.0026244,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-1840,"I did transfer, why is it pending",pending_transfer,pending_transfer,ok,True,0.99,,421.76322799990885,1181,33,0.0004381,0.00043809999999999997,0.00262475,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-1852,My transfer is still coming up as pending.,pending_transfer,pending_transfer,ok,True,0.99,,385.500709999993,1182,31,0.00043695,0.00043694999999999997,0.0026279,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-1856,How long does a transfer stay pending?,pending_transfer,pending_transfer,ok,True,0.99,,472.45750300004147,1181,32,0.00043735,0.00043735,0.0026265,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-1869,I made a transfer 12 hours ago. Why is it still listed as pending?,pending_transfer,pending_transfer,ok,True,0.99,,717.5222839999478,1190,33,0.00044125,0.00044124999999999996,0.0026363,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-1872,For how long will my transfer be pending?,pending_transfer,pending_transfer,ok,True,0.99,,422.9629179999465,1182,74,0.0004692,0.00046919999999999997,0.00262755,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-1874,Why is a money transfer not showing?,pending_transfer,pending_transfer,ok,True,0.78,,416.7565969999996,1181,78,0.00047185,0.00047185,0.0026258,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-1876,I am still waiting for a money transfer to show,pending_transfer,pending_transfer,ok,True,0.87,,391.78355999989435,1183,86,0.00047855,0.00047855,0.00262965,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-1884,What steps do I need to take to close my account?,terminate_account,terminate_account,ok,True,0.99,,710.4301350000314,1185,34,0.00044025,0.00044025,0.00263035,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-1891,I don't like your company. Delete my account.,terminate_account,terminate_account,ok,True,0.99,,540.9629779999377,1183,34,0.00043955,0.00043955000000000003,0.0026289499999999997,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-1899,How do I get rid of my account ASAP?,terminate_account,terminate_account,ok,True,0.97,,387.89858999999706,1183,36,0.00044105,0.00044105,0.0026258,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-190,For some reason my account's been charged an extra dollar.,extra_charge_on_statement,extra_charge_on_statement,ok,True,0.97,,372.627341000014,1185,38,0.00044325,0.00044324999999999996,0.0026335,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-1901,Can you delete my account please?,terminate_account,terminate_account,ok,True,0.99,,514.2001699999992,1180,33,0.00043775,0.00043774999999999993,0.00262475,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-1905,I am sick of this damn company and want to close out my account.,terminate_account,terminate_account,ok,True,0.99,,364.77395100001013,1188,34,0.0004413,0.0004413,0.0026356,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-1908,"Your service is terrible,.  Delete my account,",terminate_account,terminate_account,ok,True,0.99,,378.6540410000016,1183,34,0.00043955,0.00043955000000000003,0.0026293,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-1921,How do I retrieve my card from the machine?,card_swallowed,card_swallowed,ok,True,0.99,,395.36558900005184,1183,33,0.0004388,0.0004388,0.00262825,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-1926,Is there a way I can get my ATM card back from the machine?,card_swallowed,card_swallowed,ok,True,0.99,,362.4573320000054,1188,33,0.00044055,0.00044054999999999995,0.00263385,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-1929,How can I get my card out of the damn ATM?,card_swallowed,card_swallowed,ok,True,0.97,,367.6406110000098,1185,39,0.000444,0.00044399999999999995,0.0026279,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-1935,The ATM ate my card.,card_swallowed,card_swallowed,ok,True,0.99,,384.1188110000221,1179,32,0.00043665,0.00043664999999999996,0.0026201999999999996,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-1950,I was getting cash and can't get my card back.,card_swallowed,card_swallowed,ok,True,0.97,,412.3792789999861,1184,34,0.0004399,0.0004399,0.0026293,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-1955,The ATM at Metro bank on High St. Kensington didn't return my card. What should I do now that the bank is closed?,card_swallowed,card_swallowed,ok,True,0.99,,403.4936689999886,1199,34,0.00044515,0.00044515,0.0026527499999999997,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-196,"It's been two weeks, why has the transaction for $1.00 not been reversed?",extra_charge_on_statement,reverted_card_payment?,ok,False,0.96,,364.36704100004863,1191,43,0.0004491,0.00044909999999999997,0.00263875,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-1964,I didn't buy this twice,transaction_charged_twice,transaction_charged_twice,ok,True,0.97,,415.4191770000034,1178,45,0.00044605,0.00044605,0.00262125,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-1969,I was wondering how I could have two charges for the same item happen more than once in a 7 day period. Is there anyway I could get this corrected asap.,transaction_charged_twice,transaction_charged_twice,ok,True,0.97,,377.2374009999912,1207,33,0.0004472,0.0004472,0.0026664,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-1979,I had a duplicate card and got charged twice. How do I resolve this?,transaction_charged_twice,transaction_charged_twice,ok,True,0.97,,371.74740100000054,1189,33,0.0004409,0.0004409,0.002637,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-1981,Why am I being charged twice?,transaction_charged_twice,transaction_charged_twice,ok,True,0.97,,355.2917230000021,1180,33,0.00043775,0.00043774999999999993,0.00262335,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-1984,"More than one time this week, I have been charged more than once for the same transaction. Please correct the issue and refund the duplicate charges.",transaction_charged_twice,transaction_charged_twice,ok,True,0.97,,383.21315099997446,1202,34,0.0004462,0.0004462,0.00266535,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-1989,Why have I been charged twice for the same transaction?,transaction_charged_twice,transaction_charged_twice,ok,True,0.99,,363.7260010000027,1184,33,0.00043915,0.00043914999999999997,0.0026324499999999997,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-1999,What are my remedies if I think I was charged twice for the same expense?,transaction_charged_twice,transaction_charged_twice,ok,True,0.99,,406.3518189999959,1189,40,0.00044615,0.00044615000000000003,0.00263875,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-2,I ordered a card but it has not arrived. Help please!,card_arrival,card_arrival,ok,True,0.96,,386.8407710000174,1186,72,0.0004691,0.0004691,0.00263175,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-2004,where to funds come from,verify_source_of_funds,verify_source_of_funds,ok,True,0.92,,357.659052999923,1178,43,0.00044455,0.00044455,0.0026216,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-2011,What is the source of my available funds?,verify_source_of_funds,verify_source_of_funds,ok,True,0.97,,874.6440409999341,1182,52,0.0004527,0.0004527,0.00262755,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-2017,Help me check where the funds came from.,verify_source_of_funds,verify_source_of_funds,ok,True,0.97,,412.7978179999627,1182,43,0.00044595,0.00044594999999999997,0.0026271999999999997,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-2020,Where can I find the source of my available money?,verify_source_of_funds,verify_source_of_funds,ok,True,0.92,,386.90422899997793,1184,50,0.0004519,0.0004519,0.0026306999999999997,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-2022,Can I see that history on my funds and where they came from?,verify_source_of_funds,verify_source_of_funds,ok,True,0.92,,378.58603100001346,1187,62,0.00046195,0.00046195,0.0026341999999999997,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-2029,Why do you need to know where my money is coming from?,verify_source_of_funds,verify_source_of_funds,ok,True,0.99,,434.76291599997785,1186,43,0.00044735,0.00044735,0.0026321,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-2033,"what is source of my funds, need to verify",verify_source_of_funds,verify_source_of_funds,ok,True,0.97,,434.6975660000171,1183,34,0.00043955,0.00043955000000000003,0.0026279,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-204,How long does the cash withdrawal take to pend?,pending_cash_withdrawal,pending_cash_withdrawal,ok,True,0.97,,387.90691999997944,1183,51,0.0004523,0.0004523,0.00262965,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-2043,how soon will I see the transfer in my account?,transfer_timing,transfer_timing,ok,True,0.97,,516.3140700000222,1184,34,0.0004399,0.0004399,0.00262965,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-2046,Do transfers from Europe take longer?,transfer_timing,transfer_timing,ok,True,0.96,,494.82617199991364,1180,41,0.00044375,0.00044374999999999997,0.00262615,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-2053,Will my transfer immediately show up in my account?,transfer_timing,transfer_timing,ok,True,0.97,,383.0167300000321,1183,37,0.0004418,0.0004418,0.0026310500000000002,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-2054,"If I need to do a quick transfer from China, how long should I expect the transfer to take?",transfer_timing,transfer_timing,ok,True,0.97,,377.61736100001144,1194,34,0.0004434,0.0004434,0.00264505,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-2057,How long does it take for funds to come through the US to my account?,transfer_timing,transfer_timing,ok,True,0.96,,382.54477100000076,1189,38,0.00044465,0.00044465,0.00263735,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-206,"I tried taking money from the ATM but no money came out, but the transaction is still pending? How is this possible?",pending_cash_withdrawal,pending_cash_withdrawal,ok,True,0.97,,380.7700209999457,1198,57,0.00046205,0.00046205,0.0026538,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-2060,How long do I have to wait for a transfer from the US?,transfer_timing,transfer_timing,ok,True,0.97,,400.0615000000107,1187,34,0.00044095,0.00044095,0.0026321,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-207,"I got some cash of an ATM earlier but this shows up as pending in the app. How can this be still pending, I've got the cash already?",pending_cash_withdrawal,pending_cash_withdrawal,ok,True,0.99,,509.3448900000076,1204,33,0.00044615,0.00044615,0.0026594,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-2076,If my transfer is from Europe how long will it take?,transfer_timing,transfer_timing,ok,True,0.97,,342.5082939999993,1185,32,0.00043875,0.00043874999999999996,0.0026314,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-2080,I think my card payment has been stopped,reverted_card_payment?,declined_card_payment,ok,False,0.88,,383.1232809999492,1181,67,0.0004636,0.0004636,0.0026271999999999997,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-2082,the app reverted my payment,reverted_card_payment?,reverted_card_payment?,ok,True,0.96,,713.0092860000441,1178,58,0.0004558,0.0004558,0.00262265,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-2087,"Hello, My money went through for my purchase but now I got contacted from the seller noting that they didn't receive it. Then the money was returned to my account and I'm not sure why this occurred. So if you can resolve this issue please.",reverted_card_payment?,reverted_card_payment?,ok,True,0.96,,680.9826769999927,1222,50,0.0004652,0.0004652,0.0026968499999999998,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-2095,Do you know why my card payment was reverted?,reverted_card_payment?,reverted_card_payment?,ok,True,0.97,,457.84793400001945,1183,48,0.00045005,0.00045005,0.0026289499999999997,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-2101,what happens to the funds if a merchant refuses the payment,reverted_card_payment?,reverted_card_payment?,ok,True,0.9,,380.0347610000754,1184,71,0.00046765,0.00046765,0.00263385,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-2107,My account shows the card payment cancelled.,reverted_card_payment?,reverted_card_payment?,ok,True,0.97,,372.6259710000013,1181,60,0.00045835,0.00045835,0.0026286,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-2109,What is the reason that my card payment was cancelled?,reverted_card_payment?,declined_card_payment,ok,False,0.78,,459.82706400000006,1184,104,0.0004924,0.0004924,0.0026321,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-2123,"If I am overseas, how do I change my pin?",change_pin,change_pin,ok,True,0.97,,349.71460299997125,1185,55,0.000456,0.00045599999999999997,0.00262755,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-2126,I would like to change my PIN but I am not currently in the country.,change_pin,change_pin,ok,True,0.97,,543.2732979999855,1189,44,0.00044915,0.00044915,0.002637,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-2129,"I desperately need to change my PIN, but I'm overseas on vacation right now. How can I do this?",change_pin,change_pin,ok,True,0.97,,382.8318100000033,1195,32,0.00044225,0.00044225,0.00264645,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-2135,How do I update my PIN to a new number?,change_pin,change_pin,ok,True,0.99,,459.35838499999954,1184,34,0.0004399,0.0004399,0.00262685,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-2138,I want to choose a different PIN.,change_pin,change_pin,ok,True,0.99,,392.90480899997056,1181,32,0.00043735,0.00043735,0.00262475,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-2144,How do I change my PIN?,change_pin,change_pin,ok,True,0.99,,419.7022570000263,1180,29,0.00043475,0.00043474999999999997,0.00262125,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-2145,I need to change my PIN.,change_pin,change_pin,ok,True,0.99,,556.5608370000264,1180,35,0.00043925,0.00043924999999999997,0.0026216,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-2166,How do I do a successful transfer to an account?,beneficiary_not_allowed,transfer_into_account,ok,False,0.92,,395.13099900004454,1184,66,0.0004639,0.0004639,0.00263,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-2175,Can I transfer money to a beneficiery?,beneficiary_not_allowed,beneficiary_not_allowed,ok,True,0.92,,475.3671729998896,1182,112,0.0004977,0.0004977,0.0026265,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-2188,"My beneficiary has been denied, is this normal?",beneficiary_not_allowed,beneficiary_not_allowed,ok,True,0.97,,361.16347199998563,1183,35,0.0004403,0.0004403,0.00262965,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-219,"Hey, my card was declined at an ATM in the city centre theatre. My account says the transaction is pending, though. I didn't get the money, though, so what does that mean?",pending_cash_withdrawal,pending_cash_withdrawal,ok,True,0.97,,696.9623259999789,1212,56,0.0004662,0.00046619999999999995,0.0026730499999999997,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-2192,Why couldn't I do a transfer to a beneficiary?,beneficiary_not_allowed,beneficiary_not_allowed,ok,True,0.97,,409.0740489999298,1183,36,0.00044105,0.00044105,0.0026293,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-2197,"I want to buy cryptocurrency, but your app doesn't let me. Why?",beneficiary_not_allowed,country_support,ok,False,0.9,,436.35697600001004,1188,65,0.00046455,0.00046455,0.00263525,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-2198,i tried to make a transfer to a beneficiary and it didn't go through,beneficiary_not_allowed,failed_transfer,ok,False,0.9,,393.4224099999992,1187,64,0.00046345,0.00046345,0.002637,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-2202,Is there a reason I was charged a fee to transfer?,transfer_fee_charged,transfer_fee_charged,ok,True,0.97,,391.1616399999475,1185,33,0.0004395,0.00043949999999999995,0.0026306999999999997,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-2205,What is the transfer fee charge?,transfer_fee_charged,transfer_fee_charged,ok,True,0.99,,374.16122000000905,1180,49,0.00044975,0.00044974999999999995,0.0026244,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-2224,Why am I seeing a transfer fee?,transfer_fee_charged,transfer_fee_charged,ok,True,0.97,,445.8765659999335,1181,33,0.0004381,0.00043809999999999997,0.00262405,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-2225,There was an extra charge when I made a transfer.,transfer_fee_charged,transfer_fee_charged,ok,True,0.97,,428.10654699999986,1184,39,0.00044365,0.00044364999999999997,0.00263035,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-2229,Why was my transfer charged fees?,transfer_fee_charged,transfer_fee_charged,ok,True,0.99,,623.2393020000309,1180,33,0.00043775,0.00043774999999999993,0.00262475,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-2234,I know that I am able to make transfers for free.  That was something that I valued.  After I bought something online from abroad I noticed that I got charged a fee?  What is this and can it be removed?,transfer_fee_charged,card_payment_fee_charged,ok,False,0.96,,647.3446099999128,1220,53,0.00046675,0.00046675,0.0026839,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-2235,I transferred money and was charged and want to know why.,transfer_fee_charged,transfer_fee_charged,ok,True,0.97,,426.44424700003583,1185,34,0.00044025,0.00044025,0.00263315,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-2248,Is it possible for me to get money out in a different currency?,receiving_money,fiat_currency_support,ok,False,0.78,,423.66789799998514,1187,137,0.0005182,0.0005182,0.00263525,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-225,I made a cash withdrawal but the pending status is taking forever.,pending_cash_withdrawal,pending_cash_withdrawal,ok,True,0.99,,411.4663779999828,1186,34,0.0004406,0.00044060000000000003,0.0026363,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-2251,How do people send me money?,receiving_money,receiving_money,ok,True,0.97,,373.6163519999827,1180,39,0.00044225,0.00044224999999999993,0.002623,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-2252,Is GBP a supported currency?,receiving_money,fiat_currency_support,ok,False,0.99,,408.4049890000024,1179,36,0.00043965,0.00043965,0.002623,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-2254,"Salary in GBP has been received, does it need to be configured elsewhere?",receiving_money,receiving_money,ok,True,0.9,,397.4505890000146,1188,58,0.0004593,0.00045929999999999994,0.00263875,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-2255,How do i get my salary in the account?,receiving_money,receiving_money,ok,True,0.96,,412.00671800004784,1183,59,0.0004583,0.0004583,0.0026265,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-226,My cash withdrawal is still showing as pending.,pending_cash_withdrawal,pending_cash_withdrawal,ok,True,0.99,,388.9240700000082,1182,32,0.0004377,0.00043769999999999996,0.00262965,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-2270,What if I need my salary in a different currency?,receiving_money,receiving_money,ok,True,0.92,,396.4246089999797,1184,69,0.00046615,0.00046615,0.00263035,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-2273,How do I get my paycheck through this?,receiving_money,receiving_money,ok,True,0.92,,426.3960369999986,1182,46,0.0004482,0.00044819999999999994,0.0026265,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-2280,dont understand why transfer failed,failed_transfer,failed_transfer,ok,True,0.97,,414.81684800004587,1178,37,0.00044005,0.00044005,0.0026254499999999997,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-2288,Why did my transfer not go through?,failed_transfer,declined_transfer,ok,False,0.9,,392.04629999992903,1181,74,0.00046885,0.00046885,0.0026254499999999997,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-2305,What is stopping my money from transferring?,failed_transfer,declined_transfer,ok,False,0.62,,396.62942899999325,1181,101,0.0004891,0.0004891,0.0026286,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-2306,"Hi, I'm buying a flat and I'm trying to get my mortgage to go though. Every time I check I simply get an error message. Is there any way you can help me get this money transferred over. Thanks!",failed_transfer,failed_transfer,ok,True,0.92,,677.834348000004,1217,44,0.00045895,0.00045894999999999996,0.00268075,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-2308,"I can not seem to make a successful transfer, can you tell me what I'm doing wrong?",failed_transfer,failed_transfer,ok,True,0.97,,390.35089900001185,1192,37,0.00044495,0.00044495,0.0026422499999999996,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-2312,"I've now been trying to do a really standard transfer 5 times already. What's going on, is your system broken or something?!",failed_transfer,failed_transfer,ok,True,0.96,,393.84270999999717,1199,52,0.00045865,0.00045865,0.0026566,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-2320,Can I do a bank transfer to put additional money in my account because I am out of money?,transfer_into_account,transfer_into_account,ok,True,0.97,,496.4641319999937,1193,44,0.00045055,0.00045055,0.00264435,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-2327,I don't know what to do. Should I transfer funds. My account is out of money.,transfer_into_account,transfer_timing,ok,False,0.45,,498.36916199998814,1192,177,0.00054995,0.00054995,0.00264015,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-2328,Can I add funds to the card directly from my bank account?,transfer_into_account,top_up_by_bank_transfer_charge,ok,False,0.78,,434.2595860000001,1186,156,0.0005321,0.0005321,0.0026335,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-2346,How do I transfer money to my account?,transfer_into_account,transfer_into_account,ok,True,0.96,,364.9667210000043,1182,52,0.0004527,0.0004527,0.0026265,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-2351,How does a transfer work?,transfer_into_account,transfer_timing,ok,False,0.78,,496.2987219999777,1179,71,0.0004659,0.0004659,0.0026219499999999996,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-2356,I would like to transfer funds from one account to another.,transfer_into_account,transfer_into_account,ok,True,0.9,,531.7102489999961,1185,142,0.00052125,0.00052125,0.00263385,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-2358,I would like to transfer money from my other bank account into this one.,transfer_into_account,transfer_into_account,ok,True,0.97,,479.6017630000133,1188,42,0.0004473,0.0004473,0.0026384,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-2373,Is it normal to have to verify my top-up or is something wrong?,verify_top_up,verify_top_up,ok,True,0.97,,379.28275000001304,1188,33,0.00044055,0.00044054999999999995,0.00263525,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-2374,Why does the top-up need verification?,verify_top_up,verify_top_up,ok,True,0.97,,364.03298099999665,1181,33,0.0004381,0.00043809999999999997,0.0026265,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-2377,Why am i to verify the top-ups?,verify_top_up,verify_top_up,ok,True,0.97,,483.6817119999905,1182,33,0.00043845,0.00043844999999999995,0.00262405,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-2383,I can't find the top-up verification code.,verify_top_up,verify_top_up,ok,True,0.97,,388.05440900003305,1182,43,0.00044595,0.00044594999999999997,0.0026279,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-2384,How do I go forth verifying my top-up card?,verify_top_up,verify_top_up,ok,True,0.97,,434.2129459999269,1184,41,0.00044515,0.00044515,0.00262825,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-2391,Can I verify a top-up and what card is used?,verify_top_up,verify_top_up,ok,True,0.96,,395.0516910000006,1185,80,0.00047475,0.00047474999999999997,0.0026286,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-2396,How can I find the top-up verification code?,verify_top_up,verify_top_up,ok,True,0.97,,429.0383069999516,1183,33,0.0004388,0.0004388,0.0026286,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-2400,Would it be possible to get another card?,getting_spare_card,getting_spare_card,ok,True,0.97,,392.60850999999093,1182,36,0.0004407,0.0004407,0.00262755,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-2411,Do you offer multiple cards for the same account?,getting_spare_card,getting_spare_card,ok,True,0.95,,414.48449800000526,1183,63,0.0004613,0.0004613,0.00263035,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-2413,I need to get some more physical cards.,getting_spare_card,getting_spare_card,ok,True,0.97,,355.8295320000034,1182,34,0.0004392,0.0004392,0.00262685,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-2427,Am I allowed to give my daughter one of my cards to use?,getting_spare_card,age_limit,ok,False,0.87,,416.29017699998803,1187,81,0.0004762,0.0004762,0.0026328000000000002,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-2434,"If you send me more cards, are there any charges?",getting_spare_card,getting_spare_card,ok,True,0.9,,444.51383499999065,1185,74,0.00047025,0.00047024999999999996,0.00263035,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-2439,"my daughter needs a card, how do i add her?",getting_spare_card,getting_spare_card,ok,True,0.97,,358.200582999998,1185,50,0.00045225,0.00045224999999999996,0.00262825,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-244,What currencies can I hold money in?,fiat_currency_support,fiat_currency_support,ok,True,0.99,,426.81080700000166,1181,33,0.0004381,0.00043809999999999997,0.0026258,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-2440,Can I top up by cheque?,top_up_by_cash_or_cheque,top_up_by_cash_or_cheque,ok,True,0.99,,443.5842349999584,1180,36,0.00044,0.00043999999999999996,0.00262125,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-2447,I'm looking for the cash deposit top up option but can't find it. Can you help me?,top_up_by_cash_or_cheque,top_up_by_cash_or_cheque,ok,True,0.97,,390.6573389999685,1192,42,0.0004487,0.0004487,0.0026419,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-2448,How do I top up my account with a cash payment?,top_up_by_cash_or_cheque,top_up_by_cash_or_cheque,ok,True,0.99,,396.51318899996113,1185,36,0.00044175,0.00044175,0.00262965,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-245,Do you support any currency?,fiat_currency_support,fiat_currency_support,ok,True,0.97,,370.75307999993674,1179,60,0.00045765,0.00045765,0.002623,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-2450,Where do I locate topping up with cash.,top_up_by_cash_or_cheque,top_up_by_cash_or_cheque,ok,True,0.96,,437.50202600000193,1182,59,0.00045795,0.00045795,0.00262685,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-2469,What can I pay with? Does cash work?,top_up_by_cash_or_cheque,card_acceptance,ok,False,0.96,,359.3993619999965,1183,53,0.0004538,0.0004538,0.0026258,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-2473,Can I top up my account with a cheque?,top_up_by_cash_or_cheque,top_up_by_cash_or_cheque,ok,True,0.99,,373.0623210000049,1183,36,0.00044105,0.00044105,0.0026265,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-2476,I want to top-up using cash,top_up_by_cash_or_cheque,top_up_by_cash_or_cheque,ok,True,0.99,,375.8404510000255,1180,37,0.00044075,0.00044074999999999995,0.00262265,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-2484,price of physical card,order_physical_card,order_physical_card,ok,True,0.92,,372.36645099997986,1177,61,0.0004577,0.00045769999999999996,0.0026209,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-2490,Do you charge for physical cards,order_physical_card,order_physical_card,ok,True,0.92,,460.8977040000027,1179,131,0.0005109,0.0005109,0.0026244,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-2501,How can I get a physical card,order_physical_card,get_physical_card,ok,False,0.99,,465.21474399999715,1180,33,0.00043775,0.00043774999999999993,0.00262335,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-2502,Can I get a physical card through this app?,order_physical_card,get_physical_card,ok,False,0.99,,571.4240559999598,1183,39,0.0004433,0.0004433,0.00262825,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-2504,How do I get a physical card?,order_physical_card,get_physical_card,ok,False,0.99,,393.8892299999716,1181,33,0.0004381,0.00043809999999999997,0.00262335,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-2505,What are the fees to get a physical card?,order_physical_card,order_physical_card,ok,True,0.99,,372.8367220000364,1183,57,0.0004568,0.0004568,0.00262755,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-2511,Where do you deliver cards by mail?,order_physical_card,card_delivery_estimate,ok,False,0.88,,554.0206079999916,1181,97,0.0004861,0.0004861,0.0026254499999999997,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-2526,Are there restrictions for my disposable card since it does not seem to be working?,virtual_card_not_working,disposable_card_limits,ok,False,0.95,,429.66641700000037,1189,69,0.0004679,0.0004679,0.0026422499999999996,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-2530,I cannot use my disposable virtual card.,virtual_card_not_working,virtual_card_not_working,ok,True,0.97,,455.6158249999862,1181,75,0.0004696,0.0004696,0.0026271999999999997,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-2540,My virtual card isn't working. What do I do?,virtual_card_not_working,virtual_card_not_working,ok,True,0.99,,408.6687679999741,1184,34,0.0004399,0.0004399,0.0026286,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-2549,My disposable virtual card is not working,virtual_card_not_working,virtual_card_not_working,ok,True,0.97,,388.52858900000865,1180,62,0.0004595,0.00045949999999999995,0.00262755,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-2551,How come my disposable virtual card used to pay for a gym subscription got rejected?,virtual_card_not_working,declined_card_payment,ok,False,0.92,,400.6702290000394,1189,84,0.00047915,0.00047915,0.0026426,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-2554,My virtual card won't work.,virtual_card_not_working,virtual_card_not_working,ok,True,0.99,,371.8066610000096,1179,34,0.00043815,0.00043815,0.00262265,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-2566,Why was the exchange rate wrong when I got cash,wrong_exchange_rate_for_cash_withdrawal,wrong_exchange_rate_for_cash_withdrawal,ok,True,0.99,,371.9037810000009,1183,36,0.00044105,0.00044105,0.00262965,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-2571,Is there a fee for exchanging cash?,wrong_exchange_rate_for_cash_withdrawal,exchange_charge,ok,False,0.97,,506.51493999999366,1181,50,0.00045085,0.00045085,0.0026254499999999997,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-2574,"When I got cash, my exchange rate was wrong.",wrong_exchange_rate_for_cash_withdrawal,wrong_exchange_rate_for_cash_withdrawal,ok,True,0.99,,406.1637290000217,1184,36,0.0004414,0.0004414,0.0026286,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-2576,It seems I was overcharged when I used an ATM while on vacation. If I knew about your fees in advance I sure would have gone somewhere else.,wrong_exchange_rate_for_cash_withdrawal,cash_withdrawal_charge,ok,False,0.97,,442.4470549999969,1204,40,0.0004514,0.0004514,0.0026622,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-2585,why is the exchange rate for a Foreign ATM different,wrong_exchange_rate_for_cash_withdrawal,wrong_exchange_rate_for_cash_withdrawal,ok,True,0.97,,423.5131470000051,1183,43,0.0004463,0.0004463,0.0026314,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-2598,The cash withdrawal exchange rate is not correct.,wrong_exchange_rate_for_cash_withdrawal,wrong_exchange_rate_for_cash_withdrawal,ok,True,0.99,,1217.7968240000046,1182,36,0.0004407,0.0004407,0.00263035,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-2600,can i get a description of how to use a disposable virtual card,get_disposable_virtual_card,get_disposable_virtual_card,ok,True,0.97,,384.9781610000646,1186,34,0.0004406,0.00044060000000000003,0.00263525,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-2611,"Is there anyway, I can get a disposable virtual card?",get_disposable_virtual_card,get_disposable_virtual_card,ok,True,0.99,,419.98962700000266,1185,34,0.00044025,0.00044025,0.00263175,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-2617,how do i get a virtual card for one time use,get_disposable_virtual_card,get_disposable_virtual_card,ok,True,0.97,,460.4672750000027,1184,34,0.0004399,0.0004399,0.0026286,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-262,Do you accept exchanges to EUR?,fiat_currency_support,fiat_currency_support,ok,True,0.97,,448.001053999993,1180,45,0.00044675,0.00044674999999999994,0.00262405,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-263,Can you tell me what currency I can have?,fiat_currency_support,fiat_currency_support,ok,True,0.96,,364.8903410000494,1183,67,0.0004643,0.0004643,0.00262755,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-2632,Where can I get a disposable virtual card?,get_disposable_virtual_card,get_disposable_virtual_card,ok,True,0.99,,361.167412999901,1182,42,0.0004452,0.0004452,0.0026279,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-2635,where do I request a disposable virtual card?,get_disposable_virtual_card,get_disposable_virtual_card,ok,True,0.99,,382.92378100000496,1182,34,0.0004392,0.0004392,0.0026289499999999997,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-2636,Can i get a throw away card,get_disposable_virtual_card,get_disposable_virtual_card,ok,True,0.99,,435.53692500002217,1180,44,0.000446,0.00044599999999999994,0.00262265,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-2640,The app denied my topped up.,top_up_failed,top_up_failed,ok,True,0.96,,403.91704799991567,1180,42,0.0004445,0.00044449999999999996,0.002623,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-2649,Why didn`t my topup go through?,top_up_failed,top_up_failed,ok,True,0.97,,404.0630779999992,1182,34,0.0004392,0.0004392,0.00262405,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-2652,My top up failed.,top_up_failed,top_up_failed,ok,True,0.99,,378.6571009999607,1178,32,0.0004363,0.0004363,0.0026191499999999998,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-2656,Why was my top-up unsuccessful?,top_up_failed,top_up_failed,ok,True,0.97,,361.4778229999938,1180,33,0.00043775,0.00043774999999999993,0.00262405,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-2658,I need to know why my credit card was declined for top up? What is the deal here and why did it not go through?,top_up_failed,top_up_failed,ok,True,0.96,,379.8469209999894,1200,87,0.00048525,0.00048524999999999995,0.00265205,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-2661,I think my top up did not work,top_up_failed,top_up_failed,ok,True,0.97,,867.2837629999849,1181,34,0.00043885,0.00043885,0.0026236999999999996,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-267,Which country's currency do you support?,fiat_currency_support,fiat_currency_support,ok,True,0.99,,384.08970099990256,1180,33,0.00043775,0.00043774999999999993,0.0026271999999999997,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-2670,The app won't let me top up my account,top_up_failed,top_up_failed,ok,True,0.97,,397.42251899999974,1182,34,0.0004392,0.0004392,0.0026265,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-2683,Why didn't my balance change after I transferred some money?,balance_not_updated_after_bank_transfer,balance_not_updated_after_bank_transfer,ok,True,0.96,,351.65442299999995,1184,41,0.00044515,0.00044515,0.0026341999999999997,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-2688,I didn't get the money I transferred,balance_not_updated_after_bank_transfer,transfer_not_received_by_recipient,ok,False,0.97,,383.93790999997873,1180,36,0.00044,0.00043999999999999996,0.0026258,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-2690,I transferred some money but I think it has gotten lost somewhere.,balance_not_updated_after_bank_transfer,transfer_not_received_by_recipient,ok,False,0.95,,416.5389670000004,1186,57,0.00045785,0.00045785,0.0026363,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-2691,How long does a UK transfer take?,balance_not_updated_after_bank_transfer,transfer_timing,ok,False,0.99,,384.45153999998,1181,32,0.00043735,0.00043735,0.00262475,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-2697,I had cash transferred but the balance did not change.,balance_not_updated_after_bank_transfer,balance_not_updated_after_bank_transfer,ok,True,0.96,,370.0887619999994,1184,67,0.00046465,0.00046465,0.0026321,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-2716,I need to know the time frame that is typical for a transfer from a UK account. I just made a transfer and it doesn't appear. I want to make sure everything is okay.,balance_not_updated_after_bank_transfer,transfer_timing,ok,False,0.97,,672.5400369999697,1210,32,0.0004475,0.0004475,0.00267095,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-2717,Why doesn't my balance reflect my transfer,balance_not_updated_after_bank_transfer,balance_not_updated_after_bank_transfer,ok,True,0.96,,459.0480040000002,1180,37,0.00044075,0.00044074999999999995,0.0026279,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-2726,There is a suspicious cash withdraw on the account.,cash_withdrawal_not_recognised,cash_withdrawal_not_recognised,ok,True,0.97,,595.3142440000083,1183,39,0.0004433,0.0004433,0.0026310500000000002,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-2728,The app said I withdrew cash at an ATM and I didn't,cash_withdrawal_not_recognised,cash_withdrawal_not_recognised,ok,True,0.97,,390.6930000000284,1185,35,0.000441,0.000441,0.0026310500000000002,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-2729,My app says that I received cash from an ATM and I didn't.,cash_withdrawal_not_recognised,cash_withdrawal_not_recognised,ok,True,0.97,,377.9991409999784,1187,35,0.0004417,0.0004417,0.0026335,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-2730,"How do I freeze my bank card, as there has been a strange withdrawal?",cash_withdrawal_not_recognised,compromised_card,ok,False,0.96,,401.77284900000086,1189,69,0.0004679,0.0004679,0.00263735,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-2731,I see a cash withdrawal that I did not perform.,cash_withdrawal_not_recognised,cash_withdrawal_not_recognised,ok,True,0.99,,396.22055899999395,1184,34,0.0004399,0.0004399,0.00262965,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-2739,"It looks like someone else withdrew cash from my account, can you help?",cash_withdrawal_not_recognised,cash_withdrawal_not_recognised,ok,True,0.97,,386.45871000003535,1188,38,0.0004443,0.00044429999999999996,0.00263805,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-2755,Cash I didn't get shows in my app.,cash_withdrawal_not_recognised,cash_withdrawal_not_recognised,ok,True,0.92,,376.0881909999298,1182,69,0.00046545,0.00046544999999999996,0.0026251,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-2761,whats your exchange rate,exchange_charge,exchange_rate,ok,False,0.99,,397.3104900000617,1178,31,0.00043555,0.00043555,0.0026216,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-2769,whats the exchange charge,exchange_charge,exchange_charge,ok,True,0.99,,350.1366830000188,1178,38,0.0004408,0.0004408,0.0026219499999999996,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-2773,Does it cost extra to exchange currencies?,exchange_charge,exchange_charge,ok,True,0.97,,1568.2750989999913,1181,34,0.00043885,0.00043885,0.0026279,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-2777,Do you offer a discount on multiple currency exchanges?,exchange_charge,exchange_charge,ok,True,0.9,,374.86983099998906,1183,60,0.00045905,0.00045905,0.0026324499999999997,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-278,Do you support the exchange of EUR from my currency.,fiat_currency_support,fiat_currency_support,ok,True,0.9,,395.851709999999,1184,87,0.00047965,0.00047965,0.0026314,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-2784,Does it cost to exchange currencies with this card?,exchange_charge,exchange_charge,ok,True,0.97,,411.16695699997945,1183,34,0.00043955,0.00043955000000000003,0.0026310500000000002,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-2787,"When I travel, what will it cost to switch for my currency?",exchange_charge,exchange_rate,ok,False,0.85,,430.3545180000365,1187,75,0.0004717,0.0004717,0.00263385,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-2789,Does it cost money for currency exchange services?,exchange_charge,exchange_charge,ok,True,0.97,,369.2343810000457,1182,37,0.00044145,0.00044144999999999997,0.0026306999999999997,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-280,I need my card now!,card_delivery_estimate,card_arrival,ok,False,0.78,,479.5008229999803,1179,114,0.00049815,0.0004981499999999999,0.00261985,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-2806,Are there fees for top ups?,top_up_by_card_charge,top_up_by_card_charge,ok,True,0.95,,427.3630359999952,1180,76,0.00047,0.00046999999999999993,0.00262265,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-281,my card was not in the mail again can you advise?,card_delivery_estimate,card_arrival,ok,False,0.97,,357.6588819999997,1185,40,0.00044475,0.00044475,0.00263035,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-2810,I just topped off my card will I be charged for it?,top_up_by_card_charge,top_up_by_card_charge,ok,True,0.97,,366.1573320000898,1186,41,0.00044585,0.00044585,0.0026310500000000002,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-2819,Will I be charged if I use European bank card for top up?,top_up_by_card_charge,top_up_by_card_charge,ok,True,0.99,,553.9368069999618,1187,37,0.0004432,0.0004432,0.00263315,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-2820,I want to use a European bank card for a top up. Must I pay?,top_up_by_card_charge,top_up_by_card_charge,ok,True,0.99,,360.74932199995965,1190,36,0.0004435,0.0004435,0.0026341999999999997,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-2828,"I need to use a European card for a top up, what will the charge be?",top_up_by_card_charge,top_up_by_card_charge,ok,True,0.99,,409.7067180000013,1191,37,0.0004446,0.00044459999999999996,0.002637,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-2833,Is there a charge or discount if I use a European bank in a top up?,top_up_by_card_charge,top_up_by_bank_transfer_charge,ok,False,0.97,,387.2540089999966,1190,75,0.00047275,0.00047274999999999997,0.00263665,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-2835,Can I top up using an international card,top_up_by_card_charge,supported_cards_and_currencies,ok,False,0.87,,379.41636999999173,1181,98,0.00048685,0.00048685,0.0026271999999999997,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-2840,Could you please activate my card,activate_my_card,activate_my_card,ok,True,0.99,,590.3897240000078,1179,29,0.0004344,0.0004344,0.00262475,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-2846,What's the right way to activate my card?,activate_my_card,activate_my_card,ok,True,0.99,,419.14873800001806,1182,33,0.00043845,0.00043844999999999995,0.00262755,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-2848,Is there a way my new card can be renewed?,activate_my_card,card_about_to_expire,ok,False,0.97,,373.5456809999887,1184,34,0.0004399,0.0004399,0.0026279,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-2849,How do I activate a card I received?,activate_my_card,activate_my_card,ok,True,0.99,,393.80034899996826,1182,32,0.0004377,0.00043769999999999996,0.0026258,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-2857,"Please, activate my card",activate_my_card,activate_my_card,ok,True,0.99,,467.582424000022,1178,32,0.0004363,0.0004363,0.0026216,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-2864,Activating my card,activate_my_card,activate_my_card,ok,True,0.99,,432.5701859999681,1177,32,0.00043595,0.00043594999999999994,0.0026195,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-2889,Why was I charged a fee for withdrawing cash?,cash_withdrawal_charge,cash_withdrawal_charge,ok,True,0.99,,386.1532700000098,1183,33,0.0004388,0.0004388,0.0026289499999999997,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-2894,A fee was charged for my recent withdrawal.,cash_withdrawal_charge,cash_withdrawal_charge,ok,True,0.99,,358.9232319999719,1182,39,0.00044295,0.00044294999999999995,0.00262825,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-2895,I got a fee for an ATM withdrawal.,cash_withdrawal_charge,cash_withdrawal_charge,ok,True,0.99,,395.4790890000295,1182,33,0.00043845,0.00043844999999999995,0.0026251,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-2898,Is there a fee for withdrawing cash?,cash_withdrawal_charge,cash_withdrawal_charge,ok,True,0.99,,368.7625109999208,1181,49,0.0004501,0.0004501,0.0026258,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-2899,"I've notice I was charged for withdrawing cash, can you explain why?",cash_withdrawal_charge,cash_withdrawal_charge,ok,True,0.99,,358.87168199999724,1187,33,0.0004402,0.00044019999999999997,0.002637,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-2905,"While I was checking out in the grocery store, I realized I needed cash so I requested some.  However, I noticed there was a fee for this transaction.  Why did I get charged a fee?",cash_withdrawal_charge,cash_withdrawal_charge,ok,True,0.97,,652.5003499999875,1215,34,0.00045075,0.00045075,0.0026762,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-2910,"More fees, this time for withdrawing my own cash. Why are you robbing me?",cash_withdrawal_charge,cash_withdrawal_charge,ok,True,0.97,,418.4426880000392,1191,39,0.0004461,0.00044609999999999995,0.00263875,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-2928,What do I do if my card is expiring soon?,card_about_to_expire,card_about_to_expire,ok,True,0.99,,346.45412299997406,1185,34,0.00044025,0.00044025,0.00262755,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-293,What is the difference between standard and express delivery?,card_delivery_estimate,card_delivery_estimate,ok,True,0.96,,387.9144609999785,1183,60,0.00045905,0.00045905,0.0026345500000000003,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-2931,My card is about to expire and I need to know how much it costs and how long it takes to get a new one.,card_about_to_expire,card_about_to_expire,ok,True,0.99,,374.72738099997514,1199,34,0.00044515,0.00044515,0.0026492499999999997,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-2935,"I need a new card, my current card is nearly expired.",card_about_to_expire,card_about_to_expire,ok,True,0.99,,399.4178589999992,1186,34,0.0004406,0.00044060000000000003,0.00263175,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-2943,Do you have to order a new card before your current card expires?,card_about_to_expire,card_about_to_expire,ok,True,0.99,,362.61369199998444,1187,36,0.00044245,0.00044245,0.0026359499999999998,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-2948,Can I receive a new card while I am in China?,card_about_to_expire,card_delivery_estimate,ok,False,0.92,,536.7877879999578,1185,78,0.00047325,0.00047325,0.0026289499999999997,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-2953,My card is about to expire.,card_about_to_expire,card_about_to_expire,ok,True,0.99,,580.9904460000107,1180,32,0.000437,0.00043699999999999994,0.00262265,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-2959,I need to know the cost and when I will receive a new card to replace an old one.,card_about_to_expire,card_delivery_estimate,ok,False,0.92,,437.9265960000339,1193,94,0.00048805,0.00048804999999999996,0.00264155,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-2962,My top-up for Google Pay isn't working,apple_pay_or_google_pay,top_up_failed,ok,False,0.93,,475.1801029999915,1181,51,0.0004516,0.00045159999999999997,0.0026265,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-2976,"If I want to top up, can I use Apple Pay?",apple_pay_or_google_pay,apple_pay_or_google_pay,ok,True,0.97,,407.60668799999985,1186,48,0.0004511,0.0004511,0.00262755,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-2979,My top up is not working in Apple Pay.,apple_pay_or_google_pay,top_up_failed,ok,False,0.9,,394.60172999999486,1183,94,0.00048455,0.00048455000000000004,0.0026265,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-2988,I got my American Express in Apple Bay but top up is not working,apple_pay_or_google_pay,top_up_failed,ok,False,0.93,,424.34626699998626,1187,75,0.0004717,0.0004717,0.0026356,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-2991,"My American Express is in my Apple Pay and the top up is failing, why?",apple_pay_or_google_pay,top_up_failed,ok,False,0.96,,422.5949370000744,1190,63,0.00046375,0.00046374999999999997,0.0026376999999999998,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-2999,"Google pay and top up, I want it, can I get it?",apple_pay_or_google_pay,apple_pay_or_google_pay,ok,True,0.93,,431.7652669999952,1188,62,0.0004623,0.00046229999999999996,0.00262965,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-30,My card hasn't arrived yet.,card_arrival,card_arrival,ok,True,0.99,,362.67966100000194,1179,32,0.00043665,0.00043664999999999996,0.00262265,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-3006,How do you verify an identity?,verify_my_identity,verify_my_identity,ok,True,0.99,,1541.2323699999833,1180,33,0.00043775,0.00043774999999999993,0.0026236999999999996,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-3011,What do I need to verify my identity,verify_my_identity,verify_my_identity,ok,True,0.96,,430.35990599996876,1181,115,0.0004996,0.0004996,0.0026258,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-3013,I need some help with identity verification.,verify_my_identity,unable_to_verify_identity,ok,False,0.92,,735.6612730000052,1181,86,0.00047785,0.00047785,0.0026286,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-3017,Let me know the steps for the identity checks,verify_my_identity,verify_my_identity,ok,True,0.96,,370.9501309999905,1182,74,0.0004692,0.00046919999999999997,0.0026289499999999997,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-3029,How do I go forth on verifying my identity?,verify_my_identity,verify_my_identity,ok,True,0.97,,366.97334199998295,1183,33,0.0004388,0.0004388,0.00262825,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-3039,What do I need to do to verify my identity?,verify_my_identity,verify_my_identity,ok,True,0.99,,379.80607099994086,1184,33,0.00043915,0.00043914999999999997,0.00262825,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-3040,I live in the US but want to get a card,country_support,country_support,ok,True,0.93,,477.81007299997145,1184,62,0.0004609,0.0004609,0.00262685,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-3043,What countries are supported?,country_support,country_support,ok,True,0.99,,396.96675900000264,1178,31,0.00043555,0.00043555,0.00262335,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-3054,"Please help me get a new card, I reside in the United States.",country_support,order_physical_card,ok,False,0.92,,441.7876260000048,1188,117,0.00050355,0.00050355,0.0026345500000000003,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-3066,"I need a card, but I'm in the US at the moment.",country_support,order_physical_card,ok,False,0.96,,511.9407409999985,1187,104,0.00049345,0.00049345,0.00262965,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-307,How long does shipping take to get to a US destination?,card_delivery_estimate,card_delivery_estimate,ok,True,0.99,,385.35696999999345,1185,47,0.00045,0.00045,0.0026324499999999997,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-3075,"If i'm not in the UK, can I still get a card?",country_support,country_support,ok,True,0.99,,393.08737900003325,1187,34,0.00044095,0.00044095,0.0026289499999999997,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-3079,Can the card be mailed and used in Europe?,country_support,country_support,ok,True,0.78,,443.128395000007,1183,151,0.0005273,0.0005273,0.0026279,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-308,Can I get my card expedited?,card_delivery_estimate,card_delivery_estimate,ok,True,0.97,,395.6110399999998,1180,46,0.0004475,0.0004475,0.002623,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-309,How long until my card is delivered?,card_delivery_estimate,card_delivery_estimate,ok,True,0.99,,334.2395840000099,1181,33,0.0004381,0.00043809999999999997,0.0026258,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-31,I was expecting my new card and am wondering why I haven't received it yet?,card_arrival,card_delivery_estimate,ok,False,0.97,,365.9676819999004,1189,35,0.0004424,0.0004424,0.0026394499999999998,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-319,Can I have it be delivered at a certain time?,card_delivery_estimate,card_delivery_estimate,ok,True,0.92,,432.44828700006474,1184,45,0.00044815,0.00044814999999999997,0.0026289499999999997,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-320,"When traveling, can I auto top-up my card at certain times?",automatic_top_up,automatic_top_up,ok,True,0.97,,360.6148909999756,1187,33,0.0004402,0.00044019999999999997,0.00263385,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-322,Will it automatically top-up or do I need to do that manually if there isn't much cash left?,automatic_top_up,automatic_top_up,ok,True,0.97,,660.5572190000094,1193,38,0.00044605,0.00044605,0.0026454,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-341,"If I will be traveling, is there a way to auto top-up my card on certain days?",automatic_top_up,automatic_top_up,ok,True,0.97,,395.4842189999763,1193,33,0.0004423,0.00044229999999999996,0.0026404999999999996,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-345,Can I space out how often money is transferred along my travels?,automatic_top_up,transfer_timing,ok,False,0.92,,361.4266930000158,1186,52,0.0004541,0.00045410000000000003,0.0026356,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-351,Can I be topped up once I hit a certain balance?,automatic_top_up,automatic_top_up,ok,True,0.97,,629.8216509999475,1185,44,0.00044775,0.00044774999999999996,0.00263,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-354,Can you explain where I can find the auto-top option?,automatic_top_up,automatic_top_up,ok,True,0.99,,433.47200699994573,1185,38,0.00044325,0.00044324999999999996,0.00263175,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-357,"Is there a top-up feature, if there isn't a lot of money left?",automatic_top_up,automatic_top_up,ok,True,0.92,,411.7559980000078,1189,83,0.0004784,0.00047840000000000003,0.0026349,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-363,How do I know why my card isn't working?,card_not_working,card_not_working,ok,True,0.97,,354.8679729999858,1183,33,0.0004388,0.0004388,0.0026271999999999997,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-367,Can you please identify the problem with my bank card?,card_not_working,card_not_working,ok,True,0.78,,385.1185600000026,1184,45,0.00044815,0.00044814999999999997,0.0026321,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-37,Is there tracking info available?,card_arrival,card_delivery_estimate,ok,False,0.92,,425.1855079999659,1179,43,0.0004449,0.00044489999999999997,0.00262475,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-373,Can a card stop working?,card_not_working,card_not_working,ok,True,0.97,,402.67954899999313,1179,47,0.0004479,0.0004479,0.0026216,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-380,My actual card isn't working.,card_not_working,card_not_working,ok,True,0.99,,510.22128100006375,1179,33,0.0004374,0.00043739999999999995,0.00262335,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-385,"I tried using my card today and it's not working, can you help me?",card_not_working,card_not_working,ok,True,0.97,,532.5626090000151,1189,33,0.0004409,0.0004409,0.0026363,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-397,Nothing goes through on my card.,card_not_working,card_not_working,ok,True,0.97,,400.189188999997,1180,33,0.00043775,0.00043774999999999993,0.0026244,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-402,Can I change from one currency to another?,exchange_via_app,exchange_via_app,ok,True,0.96,,362.19495200004894,1182,38,0.0004422,0.00044219999999999996,0.0026279,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-406,How are currencies exchanged?,exchange_via_app,exchange_via_app,ok,True,0.9,,1472.347216000002,1178,57,0.00045505,0.00045505,0.00262335,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-414,Is it possible to change to another currency?,exchange_via_app,exchange_via_app,ok,True,0.92,,443.5358060000035,1182,74,0.0004692,0.00046919999999999997,0.0026289499999999997,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-42,Where do I link the new card?,card_linking,card_linking,ok,True,0.99,,366.6738929999992,1181,32,0.00043735,0.00043735,0.00262335,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-421,If I need GBP instead of AUD what do I do?,exchange_via_app,exchange_via_app,ok,True,0.96,,367.12466199998744,1185,52,0.00045375,0.00045374999999999994,0.0026279,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-431,I would like to exchange some currency.,exchange_via_app,exchange_via_app,ok,True,0.97,,651.5403600001009,1181,33,0.0004381,0.00043809999999999997,0.00262685,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-437,Can I use this app to change dollars into euros?,exchange_via_app,exchange_via_app,ok,True,0.97,,365.9414719999768,1184,42,0.0004459,0.0004459,0.00263,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-450,"card is lost, please help",lost_or_stolen_card,lost_or_stolen_card,ok,True,0.99,,505.9808209999974,1179,37,0.0004404,0.00044039999999999997,0.0026219499999999996,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-452,My card is gone I think it was stolen,lost_or_stolen_card,lost_or_stolen_card,ok,True,0.99,,383.310930000036,1182,33,0.00043845,0.00043844999999999995,0.00262615,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-456,Can you freeze my card it was stolen,lost_or_stolen_card,lost_or_stolen_card,ok,True,0.99,,375.818220999965,1181,33,0.0004381,0.00043809999999999997,0.0026258,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-461,"Someone stole my wallet earlier today, not sure exactly when, probably on Piccadilly circus. Can you check if there were any attempts to use the card and obviously block it?",lost_or_stolen_card,lost_or_stolen_card,ok,True,0.99,,649.3881500000134,1209,33,0.0004479,0.00044789999999999994,0.00267375,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-462,I think I lost my card . I dont know how long it has been missing. Can you see if maybe someone else has been using it?,lost_or_stolen_card,lost_or_stolen_card,ok,True,0.99,,354.9778320000041,1202,33,0.00044545,0.00044544999999999996,0.00265485,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-468,My card got lost.,lost_or_stolen_card,lost_or_stolen_card,ok,True,0.99,,408.08722900005523,1178,36,0.0004393,0.0004393,0.0026191499999999998,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-47,How do I add the card to my account?,card_linking,card_linking,ok,True,0.99,,364.60510099999374,1183,49,0.0004508,0.0004508,0.0026258,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-476,I cannot find my credit card.,lost_or_stolen_card,lost_or_stolen_card,ok,True,0.99,,446.2375639999991,1180,33,0.00043775,0.00043774999999999993,0.00262335,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-481,How young can I be to open my own account?,age_limit,age_limit,ok,True,0.99,,373.5749010000145,1184,34,0.0004399,0.0004399,0.0026279,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-493,Could I open an account for my children?,age_limit,age_limit,ok,True,0.97,,457.100865000044,1182,44,0.0004467,0.00044669999999999996,0.0026271999999999997,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-507,How old do you have to be to be able to open an account?,age_limit,age_limit,ok,True,0.99,,366.10424200000125,1188,32,0.0004398,0.00043979999999999996,0.0026328000000000002,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-510,will i be able to open an account for my daughter,age_limit,age_limit,ok,True,0.96,,413.29902799997944,1184,46,0.0004489,0.0004489,0.00263035,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-512,What age can sign up for services?,age_limit,age_limit,ok,True,0.99,,379.89929999999003,1181,31,0.0004366,0.0004366,0.0026251,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-516,How old does my kids need to be to open an account?,age_limit,age_limit,ok,True,0.99,,402.7819090000121,1186,31,0.00043835,0.00043835,0.0026310500000000002,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-520,How do I get my PIN unlocked?,pin_blocked,pin_blocked,ok,True,0.97,,357.0176630000351,1181,29,0.0004351,0.0004351,0.00262335,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-521,Where can I view my PIN?,pin_blocked,change_pin,ok,False,0.62,,500.9402709999995,1180,201,0.00056375,0.00056375,0.0026216,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-53,How do I add a card to the app?,card_linking,card_linking,ok,True,0.99,,364.19685100001516,1183,32,0.00043805,0.00043805,0.00262405,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-531,What should I do if I've tried to enter my PIN too often?,pin_blocked,pin_blocked,ok,True,0.99,,398.11487900000066,1187,32,0.00043945,0.00043945,0.00263315,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-54,Can I link my new card?,card_linking,card_linking,ok,True,0.99,,392.04423999995925,1180,32,0.000437,0.00043699999999999994,0.00262125,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-549,What can you do to unblock my pin?,pin_blocked,pin_blocked,ok,True,0.97,,450.5829949999461,1182,38,0.0004422,0.00044219999999999996,0.0026251,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-555,"My card's frozen, what can I do?",pin_blocked,card_not_working,ok,False,0.92,,411.7302890000865,1183,55,0.0004553,0.0004553,0.0026244,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-556,How can I unlock the pin?,pin_blocked,pin_blocked,ok,True,0.98,,471.6042439999874,1180,51,0.00045125,0.00045124999999999994,0.0026219499999999996,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-582,"When I tried to pay for my bus ride, the contactless payment wouldn't work. How can I prevent this in the future?",contactless_not_working,contactless_not_working,ok,True,0.99,,688.5287269999972,1199,34,0.00044515,0.00044515,0.0026527499999999997,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-584,"I wanted to use my card contactless but it doesn't seem to be working, what could be the problem?",contactless_not_working,contactless_not_working,ok,True,0.99,,479.0687120000366,1195,34,0.00044375,0.00044375,0.00264715,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-585,How do I make contactless work,contactless_not_working,contactless_not_working,ok,True,0.99,,424.3115969999926,1180,34,0.0004385,0.0004385,0.0026236999999999996,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-589,I wanted to use my contactless at the metro today but it didn't accept it!,contactless_not_working,contactless_not_working,ok,True,0.99,,413.923507999978,1190,34,0.000442,0.000442,0.0026391,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-595,How do I use contactless pay?,contactless_not_working,contactless_not_working,ok,True,0.92,,378.0496509999939,1181,77,0.0004711,0.0004711,0.00262335,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-596,How do I enable contactless pay?,contactless_not_working,contactless_not_working,ok,True,0.97,,692.5135269999955,1181,47,0.0004486,0.0004486,0.0026244,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-61,I've received my card so now I need to know how to sync it to the app.,card_linking,card_linking,ok,True,0.97,,377.1819410000462,1191,32,0.00044085,0.00044084999999999996,0.0026376999999999998,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-612,Will you deal with SWIFT transfers?,top_up_by_bank_transfer_charge,transfer_fee_charged,ok,False,0.45,,471.37228400004096,1181,132,0.00051235,0.00051235,0.0026254499999999997,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-617,Will I be charged if someone needs to send me money?,top_up_by_bank_transfer_charge,receiving_money,ok,False,0.97,,422.8016170000192,1185,72,0.00046875,0.00046875,0.0026314,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-620,What are the charges for receiving money?,top_up_by_bank_transfer_charge,receiving_money,ok,False,0.92,,427.3615870000067,1181,102,0.00048985,0.00048985,0.00262755,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-621,What is the fee to receive money?,top_up_by_bank_transfer_charge,transfer_fee_charged,ok,False,0.92,,413.4808980000089,1181,89,0.0004801,0.0004801,0.00262475,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-622,How much am I charged for a SEPA transfer?,top_up_by_bank_transfer_charge,transfer_fee_charged,ok,False,0.97,,869.7887219999684,1184,33,0.00043915,0.00043914999999999997,0.0026279,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-625,Is there a charge for topping up by transfer?,top_up_by_bank_transfer_charge,top_up_by_bank_transfer_charge,ok,True,0.99,,494.79779199999757,1183,36,0.00044105,0.00044105,0.0026289499999999997,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-636,What us the fee to transfer money from my bank?,top_up_by_bank_transfer_charge,transfer_fee_charged,ok,False,0.97,,386.62582000001566,1184,34,0.0004399,0.0004399,0.00262965,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-648,What is going on? My top-up is still pending. I use your system all the time but now it is just showing as pending.,pending_top_up,pending_top_up,ok,True,0.97,,409.2784690000117,1201,33,0.0004451,0.0004451,0.00265345,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-657,top-up is slow to process,pending_top_up,pending_top_up,ok,True,0.96,,659.7771300000022,1179,44,0.00044565,0.00044564999999999996,0.0026219499999999996,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-660,Why hasn't my top-up been completed?,pending_top_up,pending_top_up,ok,True,0.97,,396.7368799999822,1181,33,0.0004381,0.00043809999999999997,0.0026258,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-663,Why is my top up still pending?,pending_top_up,pending_top_up,ok,True,0.99,,413.284408000065,1181,33,0.0004381,0.00043809999999999997,0.00262405,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-667,I'm attempting to top-up my account but it has been pending for an hour.,pending_top_up,pending_top_up,ok,True,0.97,,488.40439200005494,1189,37,0.0004439,0.0004439,0.0026384,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-670,"My top up hasn't worked, it's been stuck in pending for the last couple hours",pending_top_up,pending_top_up,ok,True,0.97,,568.3836959999971,1189,32,0.00044015,0.00044015,0.00264015,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-685,I need you to cancel a transfer that I made.  It is the wrong account number and the app won't let me stop the transaction.  Please stop it!,cancel_transfer,cancel_transfer,ok,True,0.99,,407.8046280000126,1206,32,0.0004461,0.00044609999999999995,0.0026622,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-687,I would like to revert a transaction I did this morning,cancel_transfer,cancel_transfer,ok,True,0.6,,670.3307090000017,1184,158,0.0005329,0.0005329,0.0026324499999999997,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-691,I accidentally made a transaction to the wrong account.,cancel_transfer,cancel_transfer,ok,True,0.97,,367.4579809999559,1183,32,0.00043805,0.00043805,0.0026324499999999997,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-694,"This is URGENT, I typed the wrong payment information for a payment I needed to make and have clicked send, I need to reverse the transaction immediately.",cancel_transfer,cancel_transfer,ok,True,0.97,,391.207320000045,1205,32,0.00044575,0.00044574999999999997,0.0026671,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-699,Can I cancel a transfer if is already processed?,cancel_transfer,cancel_transfer,ok,True,0.99,,476.5914230000926,1183,32,0.00043805,0.00043805,0.00263,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-700,I transferred the wrong amount and would like to cancel the transaction.,cancel_transfer,cancel_transfer,ok,True,0.99,,369.89642200000526,1186,32,0.0004391,0.0004391,0.0026384,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-715,"My recent transfer needs to be cancelled immediately; it was a mistake, please can you cancel it before it goes through?",cancel_transfer,cancel_transfer,ok,True,0.99,,383.02482000002055,1197,29,0.0004407,0.0004407,0.0026552,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-723,What is the limit to top up?,top_up_limits,top_up_limits,ok,True,0.99,,362.0023620000575,1181,33,0.0004381,0.00043809999999999997,0.002623,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-724,How much money can i top up?,top_up_limits,top_up_limits,ok,True,0.97,,358.98271100001875,1181,33,0.0004381,0.00043809999999999997,0.002623,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-739,Can I top-up as much as I want?,top_up_limits,top_up_limits,ok,True,0.99,,384.03120999998646,1183,34,0.00043955,0.00043955000000000003,0.00262405,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-741,When I top up what are the amoutn limits.,top_up_limits,top_up_limits,ok,True,0.99,,425.19565699994564,1185,35,0.000441,0.000441,0.00262755,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-742,Is there a limit on top-ups?,top_up_limits,top_up_limits,ok,True,0.99,,393.2019690000452,1181,33,0.0004381,0.00043809999999999997,0.002623,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-754,Is there a limit for top-ups?,top_up_limits,top_up_limits,ok,True,0.99,,390.7919399999664,1181,33,0.0004381,0.00043809999999999997,0.00262335,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-756,How can I tell if there is a top-up limit?,top_up_limits,top_up_limits,ok,True,0.99,,354.3553930000053,1185,33,0.0004395,0.00043949999999999995,0.0026279,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-760,"I don't know if this is an issue with the ATM or my account, but I just tried withdrawing 30 pounds from the ATM I'm at now and it only gave me 10. Is this a glitch or what exactly is going on?",wrong_amount_of_cash_received,wrong_amount_of_cash_received,ok,True,0.96,,813.2683070000494,1221,43,0.0004596,0.0004596,0.00268075,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-761,I didn't get all the cash I requested for at the ATM,wrong_amount_of_cash_received,wrong_amount_of_cash_received,ok,True,0.97,,430.38779599999543,1185,45,0.0004485,0.00044849999999999995,0.0026314,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-763,Why did I not get my cash back after I withdrew?,wrong_amount_of_cash_received,cash_withdrawal_not_recognised,ok,False,0.87,,434.7883969999384,1185,144,0.00052275,0.00052275,0.00263,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-77,"I already have one of your cards, how do I link them?",card_linking,card_linking,ok,True,0.99,,786.2596989999292,1187,32,0.00043945,0.00043945,0.00263175,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-772,"How can I request cash back? The ATM just gave me the wrong amount, the app shows the amount that I've been actually charged though...",wrong_amount_of_cash_received,wrong_amount_of_cash_received,ok,True,0.97,,547.2165380000079,1201,36,0.00044735,0.00044735,0.0026601,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-780,I have not received the amount of cash i was supposed to.,wrong_amount_of_cash_received,wrong_amount_of_cash_received,ok,True,0.97,,353.48771300000226,1186,35,0.00044135,0.00044135,0.00263315,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-782,Where is the money that I asked for? I asked for more than I got!,wrong_amount_of_cash_received,wrong_amount_of_cash_received,ok,True,0.97,,382.59734999999637,1190,40,0.0004465,0.0004465,0.0026359499999999998,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-806,Why was I charged for card payment?,card_payment_fee_charged,card_payment_fee_charged,ok,True,0.99,,524.0704000000042,1181,34,0.00043885,0.00043885,0.0026254499999999997,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-809,Why was I charged an extra fee when paying with my card?,card_payment_fee_charged,card_payment_fee_charged,ok,True,0.99,,378.4128100000089,1186,34,0.0004406,0.00044060000000000003,0.0026328000000000002,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-811,Why are there fees for card usage?,card_payment_fee_charged,card_payment_fee_charged,ok,True,0.97,,394.6749899999704,1181,36,0.00044035,0.00044035,0.0026251,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-813,What is the fee charged with this card payment?,card_payment_fee_charged,card_payment_fee_charged,ok,True,0.99,,429.1787769999937,1183,34,0.00043955,0.00043955000000000003,0.00262965,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-822,Paying in card resulted in a fee,card_payment_fee_charged,card_payment_fee_charged,ok,True,0.97,,386.01556100000744,1181,45,0.0004471,0.00044709999999999997,0.0026244,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-835,There is a fee on my account. Why?,card_payment_fee_charged,extra_charge_on_statement,ok,False,0.87,,375.2160409999997,1183,76,0.00047105,0.00047105,0.0026251,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-837,I was charged a fee for a card payment. Why?,card_payment_fee_charged,card_payment_fee_charged,ok,True,0.99,,387.5500999999931,1185,34,0.00044025,0.00044025,0.0026286,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-842,I am still waiting for a transaction to be completed,transfer_not_received_by_recipient,pending_transfer,ok,False,0.78,,630.1799709999468,1183,87,0.0004793,0.0004793,0.0026314,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-849,how long do money transfers take?,transfer_not_received_by_recipient,transfer_timing,ok,False,0.99,,370.2605320000439,1180,32,0.000437,0.00043699999999999994,0.00262475,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-854,I completed a money transaction but the recipient hasn't received it,transfer_not_received_by_recipient,transfer_not_received_by_recipient,ok,True,0.97,,366.2176520000212,1184,35,0.00044065,0.00044065,0.002637,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-857,I need to find out why my transfer didn't get there.,transfer_not_received_by_recipient,transfer_not_received_by_recipient,ok,True,0.97,,1078.0169560000068,1185,35,0.000441,0.000441,0.0026314,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-868,Is there a reason why my transaction is taking so long?,transfer_not_received_by_recipient,transfer_timing,ok,False,0.87,,408.745139000006,1185,54,0.00045525,0.00045525,0.0026324499999999997,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-873,When will my funds transfer?,transfer_not_received_by_recipient,transfer_timing,ok,False,0.97,,383.71919000003254,1179,33,0.0004374,0.00043739999999999995,0.002623,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-88,How are exchange rates calculated?,exchange_rate,exchange_rate,ok,True,0.99,,407.9227190000238,1179,31,0.0004359,0.00043589999999999997,0.0026251,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-889,can you tell me what cards and currencies you take?,supported_cards_and_currencies,supported_cards_and_currencies,ok,True,0.99,,384.2260000000242,1184,34,0.0004399,0.0004399,0.0026310500000000002,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-892,What is accepted in regards to cards and currencies?,supported_cards_and_currencies,supported_cards_and_currencies,ok,True,0.99,,440.2757660000352,1183,48,0.00045005,0.00045005,0.0026314,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-894,I would like to add money to my account through my American Express.,supported_cards_and_currencies,topping_up_by_card,ok,False,0.97,,416.63009700004477,1187,53,0.0004552,0.0004552,0.002637,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-899,How can I use American Express to add money to my account?,supported_cards_and_currencies,topping_up_by_card,ok,False,0.93,,441.27305499999784,1186,85,0.00047885,0.00047885,0.0026335,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-900,"When adding money, what are the currencies you take?",supported_cards_and_currencies,supported_cards_and_currencies,ok,True,0.93,,618.1464620000916,1184,73,0.00046915,0.00046915,0.0026314,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-904,why wouldn't you support american express? its a card i like and use often and i don't want to get a different one,supported_cards_and_currencies,supported_cards_and_currencies,ok,True,0.97,,972.2901340000099,1197,67,0.0004692,0.00046919999999999997,0.0026531000000000002,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-910,What are all the currencies and cards supported to use this?,supported_cards_and_currencies,supported_cards_and_currencies,ok,True,0.99,,402.5192289999686,1185,35,0.000441,0.000441,0.0026341999999999997,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-926,Can you tell me how to order a virtual card?,getting_virtual_card,getting_virtual_card,ok,True,0.99,,386.11233000003267,1184,33,0.00043915,0.00043914999999999997,0.0026286,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-928,what is the virtual card,getting_virtual_card,getting_virtual_card,ok,True,0.97,,403.7554179999861,1178,49,0.00044905,0.00044905,0.0026216,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-935,Is this where I order a virtual card?,getting_virtual_card,getting_virtual_card,ok,True,0.99,,341.0338829999964,1182,40,0.0004437,0.0004437,0.00262615,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-937,help me obtain a virtual card,getting_virtual_card,getting_virtual_card,ok,True,0.99,,369.0348520000698,1179,33,0.0004374,0.00043739999999999995,0.00262335,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-942,I want one of those virtual cards!,getting_virtual_card,getting_virtual_card,ok,True,0.99,,571.9643159999978,1181,38,0.00044185,0.00044185,0.0026251,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-948,How do I order a virtual card?,getting_virtual_card,getting_virtual_card,ok,True,0.99,,412.9353280001087,1181,33,0.0004381,0.00043809999999999997,0.0026236999999999996,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-953,Where are the virtual cards located?,getting_virtual_card,getting_virtual_card,ok,True,0.97,,398.10705900000175,1180,50,0.0004505,0.00045049999999999995,0.0026258,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-960,Will my card be accepted all over the world?,card_acceptance,card_acceptance,ok,True,0.99,,501.9077700000489,1183,33,0.0004388,0.0004388,0.0026286,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-961,Who accepts this card?,card_acceptance,card_acceptance,ok,True,0.99,,420.76851800002623,1178,33,0.00043705,0.00043704999999999997,0.0026209,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-968,Can I use my card anywhere I want?,card_acceptance,card_acceptance,ok,True,0.97,,352.7397730000084,1182,48,0.0004497,0.0004497,0.0026251,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-973,Is my card accepted everywhere?,card_acceptance,card_acceptance,ok,True,0.99,,426.6311859999987,1179,32,0.00043665,0.00043664999999999996,0.00262405,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-986,Where is my card accepted?,card_acceptance,card_acceptance,ok,True,0.99,,406.7678280000109,1179,32,0.00043665,0.00043664999999999996,0.0026223,
gpt-oss,openai/gpt-oss-120b,cerebras/fp16,test-987,Where can I pay with my debit or credit card?,card_acceptance,card_acceptance,ok,True,0.99,,451.43654499998956,1184,34,0.0004399,0.0004399,0.0026289499999999997,
jev,typesafe/jev-1.13,typesafe,test-1,"I still have not received my new card, I ordered over a week ago.",card_arrival,card_arrival,ok,True,0.95,0.94,362.7379710000241,1612,712,6.7704e-05,6.7704e-05,0.000197526,
jev,typesafe/jev-1.13,typesafe,test-1006,The app wouldn't accept my top up.,top_up_reverted,top_up_failed,ok,False,1,1,313.04631499992684,1605,712,6.741e-05,6.741e-05,0.000196224,
jev,typesafe/jev-1.13,typesafe,test-101,What exchange rate do you use?,exchange_rate,exchange_rate,ok,True,1,0.99,324.44257499999367,1603,712,6.7326e-05,6.7326e-05,0.000196056,
jev,typesafe/jev-1.13,typesafe,test-1015,The application reverted my top-up.,top_up_reverted,top_up_reverted,ok,True,1,1,368.91376100003254,1603,712,6.7326e-05,6.7326e-05,0.000196266,
jev,typesafe/jev-1.13,typesafe,test-1016,I think my top-up was cancelled.,top_up_reverted,top_up_reverted,ok,True,0.72,0.71,333.92155299999285,1604,712,6.7368e-05,6.7368e-05,0.00019614,
jev,typesafe/jev-1.13,typesafe,test-1022,For what reason would a top up be reverted and returned to my account?,top_up_reverted,top_up_reverted,ok,True,1,1,420.63286700000026,1611,712,6.7662e-05,6.7662e-05,0.000197736,
jev,typesafe/jev-1.13,typesafe,test-1026,The app reverted my top off.,top_up_reverted,top_up_reverted,ok,True,1,1,386.37077000003774,1603,712,6.7326e-05,6.7326e-05,0.000195972,
jev,typesafe/jev-1.13,typesafe,test-103,What do you base your exchange rates on?,exchange_rate,exchange_rate,ok,True,1,1,338.59932399999525,1605,712,6.741e-05,6.741e-05,0.000196476,
jev,typesafe/jev-1.13,typesafe,test-1033,Causes of top-up cancellation,top_up_reverted,top_up_reverted,ok,True,0.55,0.53,309.8384159999987,1602,712,6.7284e-05,6.7284e-05,0.000196014,
jev,typesafe/jev-1.13,typesafe,test-1037,My top-up has been cancelled.,top_up_reverted,top_up_reverted,ok,True,0.74,0.73,302.0554569999804,1603,712,6.7326e-05,6.7326e-05,0.000196014,
jev,typesafe/jev-1.13,typesafe,test-1048,cash from this morning has not deposited,balance_not_updated_after_cheque_or_cash_deposit,balance_not_updated_after_cheque_or_cash_deposit,ok,True,0.98,0.98,433.43158600000606,1603,712,6.7326e-05,6.7326e-05,0.000196476,
jev,typesafe/jev-1.13,typesafe,test-1054,I have paid money into my account but it doesn't show.,balance_not_updated_after_cheque_or_cash_deposit,balance_not_updated_after_bank_transfer,ok,False,0.48,0.47,335.9189639999531,1609,712,6.7578e-05,6.7578e-05,0.000197064,
jev,typesafe/jev-1.13,typesafe,test-1055,The balance on my account wasn't updated after I made a depost.,balance_not_updated_after_cheque_or_cash_deposit,balance_not_updated_after_cheque_or_cash_deposit,ok,True,1,0.99,331.4579350000713,1611,712,6.7662e-05,6.7662e-05,0.00019744199999999998,
jev,typesafe/jev-1.13,typesafe,test-1061,My bank statement doesn't show the cash deposit I made recently.,balance_not_updated_after_cheque_or_cash_deposit,balance_not_updated_after_cheque_or_cash_deposit,ok,True,1,1,404.5297590000555,1609,712,6.7578e-05,6.7578e-05,0.000197484,
jev,typesafe/jev-1.13,typesafe,test-1068,What happened to the cash that I tried to deposit into my account? It's gone!,balance_not_updated_after_cheque_or_cash_deposit,balance_not_updated_after_cheque_or_cash_deposit,ok,True,0.9,0.89,512.1037200000137,1614,712,6.7788e-05,6.7788e-05,0.00019803,
jev,typesafe/jev-1.13,typesafe,test-1075,How come my cash deposit is not showing up. This can't be right. There must be some mistake. Where did my cash go. You better not have lost it as I need this money asap.,balance_not_updated_after_cheque_or_cash_deposit,balance_not_updated_after_cheque_or_cash_deposit,ok,True,0.98,0.98,369.46921200002544,1637,712,6.8754e-05,6.8754e-05,0.000201894,
jev,typesafe/jev-1.13,typesafe,test-1080,I have a strange payment in my statement,card_payment_not_recognised,extra_charge_on_statement,ok,False,0.6,0.59,385.5772399999987,1604,712,6.7368e-05,6.7368e-05,0.000196476,
jev,typesafe/jev-1.13,typesafe,test-1081,There is a charge on my card that I did not make,card_payment_not_recognised,card_payment_not_recognised,ok,True,0.99,0.99,364.9877710000146,1608,712,6.7536e-05,6.7536e-05,0.00019681199999999999,
jev,typesafe/jev-1.13,typesafe,test-1084,An unauthorized payment is in my app,card_payment_not_recognised,card_payment_not_recognised,ok,True,0.85,0.84,288.5862280000001,1603,712,6.7326e-05,6.7326e-05,0.000196308,
jev,typesafe/jev-1.13,typesafe,test-110,Where did your guys exchange rates come from?,exchange_rate,exchange_rate,ok,True,1,0.99,322.14433599996846,1605,712,6.741e-05,6.741e-05,0.000196686,
jev,typesafe/jev-1.13,typesafe,test-1101,I think my statement has a fraudulent charge,card_payment_not_recognised,card_payment_not_recognised,ok,True,0.8,0.78,320.6583349999855,1604,712,6.7368e-05,6.7368e-05,0.000196644,
jev,typesafe/jev-1.13,typesafe,test-1104,I have a payment listed in error.,card_payment_not_recognised,extra_charge_on_statement,ok,False,0.43,0.41,302.04668600007426,1604,712,6.7368e-05,6.7368e-05,0.00019618199999999999,
jev,typesafe/jev-1.13,typesafe,test-111,How are you determining your exchange rates?,exchange_rate,exchange_rate,ok,True,1,1,374.3707510000095,1604,712,6.7368e-05,6.7368e-05,0.000196644,
jev,typesafe/jev-1.13,typesafe,test-1113,There's a recent charge on my card that I know I didn't make because I've never seen the name before. Can we investigate this?,card_payment_not_recognised,card_payment_not_recognised,ok,True,0.99,0.99,367.4534419999691,1625,712,6.825e-05,6.824999999999999e-05,0.00020008799999999999,
jev,typesafe/jev-1.13,typesafe,test-1116,I think there has been a purchase made that wasn't by me.,card_payment_not_recognised,card_payment_not_recognised,ok,True,0.99,0.98,311.7317660000117,1610,712,6.762e-05,6.761999999999999e-05,0.00019719,
jev,typesafe/jev-1.13,typesafe,test-1122,How do I update my details?,edit_personal_details,edit_personal_details,ok,True,1,1,323.4009149999765,1603,712,6.7326e-05,6.7326e-05,0.00019593,
jev,typesafe/jev-1.13,typesafe,test-1129,I need to edit the personal details section of my account,edit_personal_details,edit_personal_details,ok,True,1,1,435.8616959999781,1607,712,6.7494e-05,6.7494e-05,0.00019719,
jev,typesafe/jev-1.13,typesafe,test-1131,Where can I go to modify my detail?,edit_personal_details,edit_personal_details,ok,True,1,1,377.18427099997643,1605,712,6.741e-05,6.741e-05,0.000196266,
jev,typesafe/jev-1.13,typesafe,test-1146,How do I update my current residence details?,edit_personal_details,edit_personal_details,ok,True,1,1,350.14098300004844,1605,712,6.741e-05,6.741e-05,0.000196686,
jev,typesafe/jev-1.13,typesafe,test-1156,I need to change my name what do I do?,edit_personal_details,edit_personal_details,ok,True,1,1,351.98126300000877,1607,712,6.7494e-05,6.7494e-05,0.00019639199999999999,
jev,typesafe/jev-1.13,typesafe,test-1158,How do I change my address?,edit_personal_details,edit_personal_details,ok,True,1,1,397.997818999982,1603,712,6.7326e-05,6.7326e-05,0.00019593,
jev,typesafe/jev-1.13,typesafe,test-1161,I'd rather not verify my identity.,why_verify_identity,verify_my_identity,ok,False,0.48,0.46,340.22964299999876,1604,712,6.7368e-05,6.7368e-05,0.000196224,
jev,typesafe/jev-1.13,typesafe,test-1162,do I need to verify my identity every time I log into my account?,why_verify_identity,why_verify_identity,ok,True,0.71,0.7,316.0189750000136,1611,712,6.7662e-05,6.7662e-05,0.000197526,
jev,typesafe/jev-1.13,typesafe,test-1168,Why is identity verification mandatory?,why_verify_identity,why_verify_identity,ok,True,1,1,335.6381040000124,1602,712,6.7284e-05,6.7284e-05,0.000196434,
jev,typesafe/jev-1.13,typesafe,test-118,when does the rate get determined,exchange_rate,exchange_rate,ok,True,0.76,0.74,367.5676509999903,1602,712,6.7284e-05,6.7284e-05,0.00019618199999999999,
jev,typesafe/jev-1.13,typesafe,test-1180,Why am I required to do an identity check?,why_verify_identity,why_verify_identity,ok,True,1,1,326.5553549999968,1606,712,6.7452e-05,6.7452e-05,0.00019656,
jev,typesafe/jev-1.13,typesafe,test-1181,Why am I being asked to have an identity check,why_verify_identity,why_verify_identity,ok,True,1,0.99,404.62847900000634,1606,712,6.7452e-05,6.7452e-05,0.000196728,
jev,typesafe/jev-1.13,typesafe,test-1189,I do not wish to verify my identity.,why_verify_identity,verify_my_identity,ok,False,0.39,0.37,296.4749170000432,1605,712,6.741e-05,6.741e-05,0.000196308,
jev,typesafe/jev-1.13,typesafe,test-1197,Do I have to verify my identity?,why_verify_identity,why_verify_identity,ok,True,0.76,0.75,435.8286960000405,1604,712,6.7368e-05,6.7368e-05,0.00019614,
jev,typesafe/jev-1.13,typesafe,test-1207,I'm having trouble verifying my ID.,unable_to_verify_identity,unable_to_verify_identity,ok,True,0.91,0.9,293.8548369999917,1604,712,6.7368e-05,6.7368e-05,0.000196266,
jev,typesafe/jev-1.13,typesafe,test-1211,I can't verify my ID.,unable_to_verify_identity,unable_to_verify_identity,ok,True,0.96,0.96,329.37780500005465,1603,712,6.7326e-05,6.7326e-05,0.000195678,
jev,typesafe/jev-1.13,typesafe,test-1218,My ID won't be verified!,unable_to_verify_identity,unable_to_verify_identity,ok,True,0.97,0.96,345.1761229999829,1603,712,6.7326e-05,6.7326e-05,0.000195804,
jev,typesafe/jev-1.13,typesafe,test-1224,What's with not verifying my Id?,unable_to_verify_identity,why_verify_identity,ok,False,0.63,0.62,324.90263500000583,1604,712,6.7368e-05,6.7368e-05,0.00019614,
jev,typesafe/jev-1.13,typesafe,test-1226,"I tried verifying my ID, but it won't let me.",unable_to_verify_identity,unable_to_verify_identity,ok,True,0.97,0.97,400.0984779999708,1609,712,6.7578e-05,6.7578e-05,0.000196686,
jev,typesafe/jev-1.13,typesafe,test-1232,It doesn't let me verify my identity.,unable_to_verify_identity,unable_to_verify_identity,ok,True,0.96,0.95,346.02051299996674,1605,712,6.741e-05,6.741e-05,0.00019635,
jev,typesafe/jev-1.13,typesafe,test-1240,What do I do with my card PIN?,get_physical_card,change_pin,ok,False,0.92,0.91,318.3333159999456,1605,712,6.741e-05,6.741e-05,0.000196056,
jev,typesafe/jev-1.13,typesafe,test-1244,I cannot seem to find my PIN. Where is it?,get_physical_card,passcode_forgotten,ok,False,0.67,0.66,283.84136799990665,1608,712,6.7536e-05,6.7536e-05,0.00019656,
jev,typesafe/jev-1.13,typesafe,test-125,This rate is too low. Are you sure your using the right exchange rate.,card_payment_wrong_exchange_rate,exchange_rate,ok,False,0.81,0.8,304.24712699995143,1612,712,6.7704e-05,6.7704e-05,0.000197736,
jev,typesafe/jev-1.13,typesafe,test-1253,"If I need a PIN for my card, where is it located?",get_physical_card,change_pin,ok,False,0.63,0.62,374.60455100000036,1610,712,6.762e-05,6.761999999999999e-05,0.000196854,
jev,typesafe/jev-1.13,typesafe,test-1257,I received my card but not my PIN.,get_physical_card,card_arrival,ok,False,0.91,0.9,393.930978999997,1605,712,6.741e-05,6.741e-05,0.000196224,
jev,typesafe/jev-1.13,typesafe,test-1268,I cannot locate the card PIN.,get_physical_card,pin_blocked,ok,False,0.4,0.38,412.64275800006,1603,712,6.7326e-05,6.7326e-05,0.000196014,
jev,typesafe/jev-1.13,typesafe,test-1270,Where can I find my PIN?,get_physical_card,change_pin,ok,False,0.71,0.7,379.70484000002034,1603,712,6.7326e-05,6.7326e-05,0.000195804,
jev,typesafe/jev-1.13,typesafe,test-1275,What do I need to do for a PIN?,get_physical_card,change_pin,ok,False,0.93,0.93,409.65451799996663,1606,712,6.7452e-05,6.7452e-05,0.000196098,
jev,typesafe/jev-1.13,typesafe,test-128,I bought something in a foreign currency but the rate applied is wrong!,card_payment_wrong_exchange_rate,card_payment_wrong_exchange_rate,ok,True,0.99,0.98,412.17624799999976,1610,712,6.762e-05,6.761999999999999e-05,0.000197778,
jev,typesafe/jev-1.13,typesafe,test-1285,Do you guys accept mastercard or visa?,visa_or_mastercard,visa_or_mastercard,ok,True,0.5,0.49,302.1784869999974,1606,712,6.7452e-05,6.7452e-05,0.00019639199999999999,
jev,typesafe/jev-1.13,typesafe,test-1287,Can you give me a visa?,visa_or_mastercard,visa_or_mastercard,ok,True,0.97,0.96,361.6476020000009,1603,712,6.7326e-05,6.7326e-05,0.000195762,
jev,typesafe/jev-1.13,typesafe,test-1291,I'd rather get a Mastercard,visa_or_mastercard,visa_or_mastercard,ok,True,1,1,358.5919330000179,1602,712,6.7284e-05,6.7284e-05,0.00019593,
jev,typesafe/jev-1.13,typesafe,test-1297,What are the available cards?,visa_or_mastercard,supported_cards_and_currencies,ok,False,0.73,0.72,367.0671919999877,1602,712,6.7284e-05,6.7284e-05,0.000196014,
jev,typesafe/jev-1.13,typesafe,test-1298,I want to get Visa and Mastercard,visa_or_mastercard,visa_or_mastercard,ok,True,0.98,0.98,342.6445539999986,1603,712,6.7326e-05,6.7326e-05,0.00019618199999999999,
jev,typesafe/jev-1.13,typesafe,test-1303,I would like to apply for a visa card.,visa_or_mastercard,visa_or_mastercard,ok,True,0.92,0.91,294.246947000036,1606,712,6.7452e-05,6.7452e-05,0.00019639199999999999,
jev,typesafe/jev-1.13,typesafe,test-1319,Is it possible to get a Visa here?,visa_or_mastercard,visa_or_mastercard,ok,True,0.98,0.97,325.1476239999756,1605,712,6.741e-05,6.741e-05,0.000196224,
jev,typesafe/jev-1.13,typesafe,test-1320,How can I top up my account with a card?,topping_up_by_card,topping_up_by_card,ok,True,1,1,442.9597850000009,1607,712,6.7494e-05,6.7494e-05,0.000196476,
jev,typesafe/jev-1.13,typesafe,test-1322,How can I top up by card?,topping_up_by_card,topping_up_by_card,ok,True,1,1,294.28173699998297,1604,712,6.7368e-05,6.7368e-05,0.000195846,
jev,typesafe/jev-1.13,typesafe,test-1325,Can friends add to my account,topping_up_by_card,receiving_money,ok,False,0.61,0.6,471.6643430000404,1602,712,6.7284e-05,6.7284e-05,0.000196014,
jev,typesafe/jev-1.13,typesafe,test-1337,"I did a top-up, but I'm not seeing it in my wallet yet.",topping_up_by_card,pending_top_up,ok,False,0.96,0.95,337.0829340000055,1613,712,6.7746e-05,6.7746e-05,0.000197106,
jev,typesafe/jev-1.13,typesafe,test-1340,Is there a way to transfer funds directly from my card?,topping_up_by_card,transfer_into_account,ok,False,0.62,0.6,313.1753860000026,1608,712,6.7536e-05,6.7536e-05,0.000197106,
jev,typesafe/jev-1.13,typesafe,test-1356,I topped up my card but the money disappeared.,topping_up_by_card,top_up_failed,ok,False,0.68,0.67,304.94227599998703,1606,712,6.7452e-05,6.7452e-05,0.000196728,
jev,typesafe/jev-1.13,typesafe,test-1357,Why don't I see my top up in my wallet?,topping_up_by_card,pending_top_up,ok,False,0.64,0.63,333.6283939999994,1608,712,6.7536e-05,6.7536e-05,0.000196434,
jev,typesafe/jev-1.13,typesafe,test-1363,How do I make more than one disposable card in a day?,disposable_card_limits,disposable_card_limits,ok,True,0.9,0.89,384.8669200000004,1609,712,6.7578e-05,6.7578e-05,0.00019702199999999998,
jev,typesafe/jev-1.13,typesafe,test-1367,Do these virtual cards have any caps on using them?,disposable_card_limits,disposable_card_limits,ok,True,0.72,0.7,356.2444129999494,1607,712,6.7494e-05,6.7494e-05,0.000196938,
jev,typesafe/jev-1.13,typesafe,test-1371,How many card payments can I use on a disposable card?,disposable_card_limits,disposable_card_limits,ok,True,1,1,406.84809799998766,1608,712,6.7536e-05,6.7536e-05,0.000197064,
jev,typesafe/jev-1.13,typesafe,test-1376,What is the limit to number of transactions I can do with a disposable card?,disposable_card_limits,disposable_card_limits,ok,True,1,1,364.4838610000006,1612,712,6.7704e-05,6.7704e-05,0.000197988,
jev,typesafe/jev-1.13,typesafe,test-1378,Tell me how many transactions I can do with a disposable card.,disposable_card_limits,disposable_card_limits,ok,True,1,1,313.7823560000397,1609,712,6.7578e-05,6.7578e-05,0.0001974,
jev,typesafe/jev-1.13,typesafe,test-1386,Can you explain the virtual cards limit?,disposable_card_limits,disposable_card_limits,ok,True,0.9,0.89,396.8735489999999,1604,712,6.7368e-05,6.7368e-05,0.000196476,
jev,typesafe/jev-1.13,typesafe,test-139,I purchased an item and the exchange rate I was given was incorrect.,card_payment_wrong_exchange_rate,card_payment_wrong_exchange_rate,ok,True,0.97,0.96,312.4188960000174,1610,712,6.762e-05,6.761999999999999e-05,0.00019765199999999998,
jev,typesafe/jev-1.13,typesafe,test-1398,How many transactions can I do with one disposable card?,disposable_card_limits,disposable_card_limits,ok,True,1,1,347.4741529999301,1607,712,6.7494e-05,6.7494e-05,0.000197148,
jev,typesafe/jev-1.13,typesafe,test-1414,I think someone else is using my card.  There are transactions I didn't make.,compromised_card,compromised_card,ok,True,0.76,0.75,471.76369299995713,1614,712,6.7788e-05,6.7788e-05,0.00019803,
jev,typesafe/jev-1.13,typesafe,test-1417,My card is being used online to make a bunch of purchases! Someone else is using it fraudulently. Can you help me freeze it?,compromised_card,compromised_card,ok,True,0.96,0.96,283.7068290000025,1625,712,6.825e-05,6.824999999999999e-05,0.000200004,
jev,typesafe/jev-1.13,typesafe,test-1423,What should I do if I think that someone else may be using my card.,compromised_card,compromised_card,ok,True,0.99,0.98,266.09521900000254,1612,712,6.7704e-05,6.7704e-05,0.00019761,
jev,typesafe/jev-1.13,typesafe,test-1428,I think someone got my card details and used it because there are transactions i don't recognize. What do I do now?,compromised_card,compromised_card,ok,True,0.82,0.81,326.2438039999979,1621,712,6.8082e-05,6.8082e-05,0.000199626,
jev,typesafe/jev-1.13,typesafe,test-1430,I believe someone is using my card without my agreement!,compromised_card,compromised_card,ok,True,0.7,0.69,301.59319700000924,1607,712,6.7494e-05,6.7494e-05,0.000197148,
jev,typesafe/jev-1.13,typesafe,test-1438,Can I use app to freeze my card and dispute fraud?,compromised_card,card_payment_not_recognised,ok,False,0.64,0.62,333.7135539999872,1608,712,6.7536e-05,6.7536e-05,0.000196896,
jev,typesafe/jev-1.13,typesafe,test-1443,Is there a list of ATM machines?,atm_support,atm_support,ok,True,1,1,307.70814699999755,1604,712,6.7368e-05,6.7368e-05,0.00019614,
jev,typesafe/jev-1.13,typesafe,test-1447,Is there any nearby ATM's?,atm_support,atm_support,ok,True,1,0.99,367.366651999997,1603,712,6.7326e-05,6.7326e-05,0.000195888,
jev,typesafe/jev-1.13,typesafe,test-1455,How many miles away is the ATM?,atm_support,atm_support,ok,True,1,0.99,350.8876730000484,1604,712,6.7368e-05,6.7368e-05,0.000196098,
jev,typesafe/jev-1.13,typesafe,test-1458,At what ATMS am I able to use the card?,atm_support,atm_support,ok,True,0.93,0.92,371.69149999998626,1608,712,6.7536e-05,6.7536e-05,0.000196434,
jev,typesafe/jev-1.13,typesafe,test-1470,Where can I withdrawal my money?,atm_support,atm_support,ok,True,0.95,0.94,464.78867300000275,1603,712,6.7326e-05,6.7326e-05,0.00019614,
jev,typesafe/jev-1.13,typesafe,test-1476,Do you know the closest ATM?,atm_support,atm_support,ok,True,1,0.99,308.4194959999877,1603,712,6.7326e-05,6.7326e-05,0.000195972,
jev,typesafe/jev-1.13,typesafe,test-1480,Help me.  There is a Direct Debit that I didn't make.,direct_debit_payment_not_recognised,direct_debit_payment_not_recognised,ok,True,1,1,346.46311200002674,1612,712,6.7704e-05,6.7704e-05,0.00019702199999999998,
jev,typesafe/jev-1.13,typesafe,test-1485,"im so mad right now. theres several charges that I think my x boyfriend made on my card. the companys on the website wouldn't refund me my money, they told me to contact my bank. DO something please.",direct_debit_payment_not_recognised,card_payment_not_recognised,ok,False,0.66,0.65,417.03568699999596,1642,712,6.8964e-05,6.8964e-05,0.000203154,
jev,typesafe/jev-1.13,typesafe,test-1486,someone stole my money,direct_debit_payment_not_recognised,card_payment_not_recognised,ok,False,0.55,0.53,362.62644199992064,1600,712,6.72e-05,6.72e-05,0.00019572,
jev,typesafe/jev-1.13,typesafe,test-1497,There is a suspicious direct debit payment.,direct_debit_payment_not_recognised,direct_debit_payment_not_recognised,ok,True,1,1,310.1386459999485,1604,712,6.7368e-05,6.7368e-05,0.00019660199999999999,
jev,typesafe/jev-1.13,typesafe,test-1500,I found a charge for a direct debit that was not made by me.,direct_debit_payment_not_recognised,direct_debit_payment_not_recognised,ok,True,1,1,436.2058660000039,1611,712,6.7662e-05,6.7662e-05,0.000197316,
jev,typesafe/jev-1.13,typesafe,test-1506,I don't think I made this charge on my debit statement.,direct_debit_payment_not_recognised,card_payment_not_recognised,ok,False,0.75,0.74,338.84077399998205,1609,712,6.7578e-05,6.7578e-05,0.000197106,
jev,typesafe/jev-1.13,typesafe,test-151,The wrong exchange rate was used when I bought something with a foriegn currency.,card_payment_wrong_exchange_rate,card_payment_wrong_exchange_rate,ok,True,0.99,0.99,380.87693999998737,1613,712,6.7746e-05,6.7746e-05,0.000198198,
jev,typesafe/jev-1.13,typesafe,test-1515,"I have a direct debit transaction I have not set up, but would like to .",direct_debit_payment_not_recognised,direct_debit_payment_not_recognised,ok,True,0.98,0.97,335.87975399999414,1613,712,6.7746e-05,6.7746e-05,0.00019782,
jev,typesafe/jev-1.13,typesafe,test-152,I paid for something in foreign currency but noticed the exchange rate is incorrect.,card_payment_wrong_exchange_rate,card_payment_wrong_exchange_rate,ok,True,0.99,0.99,341.1031629999634,1611,712,6.7662e-05,6.7662e-05,0.000198324,
jev,typesafe/jev-1.13,typesafe,test-1522,How do I retrieve my passcode?,passcode_forgotten,passcode_forgotten,ok,True,1,1,287.3477769999881,1604,712,6.7368e-05,6.7368e-05,0.000196056,
jev,typesafe/jev-1.13,typesafe,test-1527,Something is wrong with my passcode,passcode_forgotten,passcode_forgotten,ok,True,0.96,0.96,387.0469910000684,1603,712,6.7326e-05,6.7326e-05,0.000196266,
jev,typesafe/jev-1.13,typesafe,test-1537,Show me please how to reset my passcode.,passcode_forgotten,passcode_forgotten,ok,True,0.98,0.97,413.4169179999735,1606,712,6.7452e-05,6.7452e-05,0.000196476,
jev,typesafe/jev-1.13,typesafe,test-154,Why was the exchange rate incorrect for an item I recently bought?,card_payment_wrong_exchange_rate,card_payment_wrong_exchange_rate,ok,True,0.99,0.99,307.74730599997565,1609,712,6.7578e-05,6.7578e-05,0.000197568,
jev,typesafe/jev-1.13,typesafe,test-1544,What steps do I take to receive another passcode?,passcode_forgotten,passcode_forgotten,ok,True,0.99,0.98,421.20670799998334,1607,712,6.7494e-05,6.7494e-05,0.000196854,
jev,typesafe/jev-1.13,typesafe,test-1549,Is there a way to reset my passcode?,passcode_forgotten,passcode_forgotten,ok,True,0.99,0.99,399.2439389999927,1606,712,6.7452e-05,6.7452e-05,0.000196308,
jev,typesafe/jev-1.13,typesafe,test-1555,Tell me how to reset the passcode.,passcode_forgotten,passcode_forgotten,ok,True,0.97,0.96,402.2273489999934,1605,712,6.741e-05,6.741e-05,0.000196224,
jev,typesafe/jev-1.13,typesafe,test-1562,This is very frustrating. I can't get my card to work on any ATM I try and I've tried 3 of them so far. What's going on? Can you please fix this issue immediately?,declined_cash_withdrawal,card_not_working,ok,False,0.98,0.97,312.01288500003284,1638,712,6.8796e-05,6.8796e-05,0.000201642,
jev,typesafe/jev-1.13,typesafe,test-1563,The ATM did not allow me to withdraw,declined_cash_withdrawal,declined_cash_withdrawal,ok,True,0.99,0.99,333.67306400003145,1604,712,6.7368e-05,6.7368e-05,0.000196308,
jev,typesafe/jev-1.13,typesafe,test-1564,Why was my ATM transaction cancelled?,declined_cash_withdrawal,declined_cash_withdrawal,ok,True,0.98,0.97,377.9665209999657,1603,712,6.7326e-05,6.7326e-05,0.00019635,
jev,typesafe/jev-1.13,typesafe,test-1568,I want to know why I have been unable to withdrawn funds.,declined_cash_withdrawal,declined_cash_withdrawal,ok,True,0.92,0.91,383.7709099999629,1609,712,6.7578e-05,6.7578e-05,0.00019719,
jev,typesafe/jev-1.13,typesafe,test-1572,I tried to make a cash withdrawal and it was declined. Why did this happen?,declined_cash_withdrawal,declined_cash_withdrawal,ok,True,1,1,408.4523679999984,1613,712,6.7746e-05,6.7746e-05,0.000197946,
jev,typesafe/jev-1.13,typesafe,test-1573,I can't get money out of the ATM,declined_cash_withdrawal,declined_cash_withdrawal,ok,True,0.75,0.74,288.9727880000137,1605,712,6.741e-05,6.741e-05,0.00019614,
jev,typesafe/jev-1.13,typesafe,test-1594,"Oh my goodness, my card has been declined twice at ATM! I tried two different ATM, but each one declined my card! Can you tell me what's going on with my account?",declined_cash_withdrawal,declined_cash_withdrawal,ok,True,1,1,375.76626000000397,1634,712,6.8628e-05,6.8628e-05,0.0002016,
jev,typesafe/jev-1.13,typesafe,test-16,I've been waiting longer than expected for my card.,card_arrival,card_arrival,ok,True,0.73,0.72,402.40244900000107,1607,712,6.7494e-05,6.7494e-05,0.000196938,
jev,typesafe/jev-1.13,typesafe,test-1601,Why is my payment pending?,pending_card_payment,pending_card_payment,ok,True,0.99,0.98,310.73413499997696,1602,712,6.7284e-05,6.7284e-05,0.000195888,
jev,typesafe/jev-1.13,typesafe,test-1602,My card payment is still pending.,pending_card_payment,pending_card_payment,ok,True,1,1,325.7445460000308,1603,712,6.7326e-05,6.7326e-05,0.00019618199999999999,
jev,typesafe/jev-1.13,typesafe,test-1604,Why is my card payment showing as pending?,pending_card_payment,pending_card_payment,ok,True,1,1,304.8602859999519,1605,712,6.741e-05,6.741e-05,0.00019656,
jev,typesafe/jev-1.13,typesafe,test-1616,What is a pending payment?,pending_card_payment,pending_card_payment,ok,True,0.99,0.99,368.29450099996757,1602,712,6.7284e-05,6.7284e-05,0.000195888,
jev,typesafe/jev-1.13,typesafe,test-1620,Why is a payment showing up on my card as pending?,pending_card_payment,pending_card_payment,ok,True,1,1,307.5010559999937,1608,712,6.7536e-05,6.7536e-05,0.000196896,
jev,typesafe/jev-1.13,typesafe,test-1627,"I have waited 15 days, but my payment still hasn't cleared.",pending_card_payment,pending_card_payment,ok,True,0.29000000000000004,0.27,355.50015199999325,1612,712,6.7704e-05,6.7704e-05,0.000197274,
jev,typesafe/jev-1.13,typesafe,test-1644,"If I was mugged and lost everything, how do I access my account and app?",lost_or_stolen_phone,lost_or_stolen_phone,ok,True,0.87,0.86,339.8106240000052,1614,712,6.7788e-05,6.7788e-05,0.00019782,
jev,typesafe/jev-1.13,typesafe,test-1646,I've lost track of my phone or someone stole it.,lost_or_stolen_phone,lost_or_stolen_phone,ok,True,1,1,311.2480050000013,1608,712,6.7536e-05,6.7536e-05,0.00019681199999999999,
jev,typesafe/jev-1.13,typesafe,test-1654,My phone is not on me.  How can I use the app?,lost_or_stolen_phone,lost_or_stolen_phone,ok,True,0.93,0.92,316.58038599999963,1611,712,6.7662e-05,6.7662e-05,0.000196728,
jev,typesafe/jev-1.13,typesafe,test-1660,The hotel called and said I left my phone in the room.,lost_or_stolen_phone,lost_or_stolen_phone,ok,True,0.98,0.98,340.3971639999654,1609,712,6.7578e-05,6.7578e-05,0.000197064,
jev,typesafe/jev-1.13,typesafe,test-167,What is this $1 charge on my statement?,extra_charge_on_statement,extra_charge_on_statement,ok,True,0.84,0.83,363.65462100005243,1606,712,6.7452e-05,6.7452e-05,0.000196434,
jev,typesafe/jev-1.13,typesafe,test-1673,My phone is lost.  What do I do to prevent someone from using the app?,lost_or_stolen_phone,lost_or_stolen_phone,ok,True,1,1,325.15094600000884,1614,712,6.7788e-05,6.7788e-05,0.000197736,
jev,typesafe/jev-1.13,typesafe,test-1678,I got mugged yesterday and can't use the app.,lost_or_stolen_phone,lost_or_stolen_card,ok,False,0.48,0.47,396.02968999999575,1608,712,6.7536e-05,6.7536e-05,0.000196686,
jev,typesafe/jev-1.13,typesafe,test-168,Why does my statement have these extra charges?,extra_charge_on_statement,extra_charge_on_statement,ok,True,1,1,319.0431849999586,1605,712,6.741e-05,6.741e-05,0.00019677,
jev,typesafe/jev-1.13,typesafe,test-1682,Get an item refund,request_refund,request_refund,ok,True,1,1,388.0243400000036,1600,712,6.72e-05,6.72e-05,0.000195552,
jev,typesafe/jev-1.13,typesafe,test-1686,I would like a refund for something I bought,request_refund,request_refund,ok,True,1,1,347.2714639999904,1605,712,6.741e-05,6.741e-05,0.000196644,
jev,typesafe/jev-1.13,typesafe,test-1694,Can I have an item refunded?,request_refund,request_refund,ok,True,1,1,384.93072999990545,1603,712,6.7326e-05,6.7326e-05,0.000195972,
jev,typesafe/jev-1.13,typesafe,test-1707,I would like a refund on one of your products that has been sold to me,request_refund,request_refund,ok,True,1,1,327.4781250000233,1612,712,6.7704e-05,6.7704e-05,0.000197736,
jev,typesafe/jev-1.13,typesafe,test-1714,I would like to cancel a payment. I purchased something several days ago and i still have not received it.,request_refund,request_refund,ok,True,0.66,0.64,431.38435800001025,1618,712,6.7956e-05,6.7956e-05,0.000199248,
jev,typesafe/jev-1.13,typesafe,test-1719,I need to cancel a purchase I made.,request_refund,request_refund,ok,True,0.53,0.51,308.03791700000875,1605,712,6.741e-05,6.741e-05,0.000196266,
jev,typesafe/jev-1.13,typesafe,test-1729,Why did my transfer decline,declined_transfer,declined_transfer,ok,True,0.99,0.99,358.0681620000396,1601,712,6.7242e-05,6.7242e-05,0.00019593,
jev,typesafe/jev-1.13,typesafe,test-1730,The card got declined twice when I tried to use it to buy something online yesterday.,declined_transfer,declined_card_payment,ok,False,1,0.99,335.1866840000148,1613,712,6.7746e-05,6.7746e-05,0.000198366,
jev,typesafe/jev-1.13,typesafe,test-1731,"If the transfer details have already but reviewed and confirmed that they are correct, what other reason would cause my transfer to be declined?",declined_transfer,declined_transfer,ok,True,0.97,0.97,322.0714850000222,1622,712,6.8124e-05,6.8124e-05,0.000200844,
jev,typesafe/jev-1.13,typesafe,test-1733,Why did my my transfer get declined?,declined_transfer,declined_transfer,ok,True,0.99,0.99,373.1464109999979,1604,712,6.7368e-05,6.7368e-05,0.000196308,
jev,typesafe/jev-1.13,typesafe,test-1736,Why was I unable to do a transfer?,declined_transfer,failed_transfer,ok,False,0.83,0.82,386.5288500000024,1605,712,6.741e-05,6.741e-05,0.000196224,
jev,typesafe/jev-1.13,typesafe,test-1741,"When I submit a transfer, it is being declined.  The information I put in has been reviewed.",declined_transfer,declined_transfer,ok,True,0.97,0.97,349.48585299999104,1617,712,6.7914e-05,6.7914e-05,0.00019866,
jev,typesafe/jev-1.13,typesafe,test-1746,"I tired to move my money, but my transfer was declined.",declined_transfer,declined_transfer,ok,True,0.96,0.96,360.83173199999146,1609,712,6.7578e-05,6.7578e-05,0.000197106,
jev,typesafe/jev-1.13,typesafe,test-176,I need information about an extra €1 fee in my statement.,extra_charge_on_statement,extra_charge_on_statement,ok,True,1,0.99,345.92567200000485,1609,712,6.7578e-05,6.7578e-05,0.000197274,
jev,typesafe/jev-1.13,typesafe,test-1760,The refund isn't showing up on my account.,Refund_not_showing_up,Refund_not_showing_up,ok,True,1,1,412.64796800003387,1606,712,6.7452e-05,6.7452e-05,0.00019656,
jev,typesafe/jev-1.13,typesafe,test-1762,"I requested a refund, and never received it. What can I do?",Refund_not_showing_up,Refund_not_showing_up,ok,True,0.96,0.96,338.86841400002595,1611,712,6.7662e-05,6.7662e-05,0.000197274,
jev,typesafe/jev-1.13,typesafe,test-1765,"I need help. I asked for a refund from a merchant a while ago, but I have not gotten my money back. I keep checking my account, but nothing is showing up. What should I do now?",Refund_not_showing_up,Refund_not_showing_up,ok,True,0.99,0.99,406.99096800002735,1639,712,6.8838e-05,6.8838e-05,0.00020218799999999998,
jev,typesafe/jev-1.13,typesafe,test-177,Why is there an extra 1 pound charge on my card?,extra_charge_on_statement,extra_charge_on_statement,ok,True,0.96,0.95,319.3933449999895,1609,712,6.7578e-05,6.7578e-05,0.00019681199999999999,
jev,typesafe/jev-1.13,typesafe,test-1771,Why is my refund missing from my  statement?,Refund_not_showing_up,Refund_not_showing_up,ok,True,1,1,305.9824859999935,1606,712,6.7452e-05,6.7452e-05,0.000196644,
jev,typesafe/jev-1.13,typesafe,test-1793,My refund is missing,Refund_not_showing_up,Refund_not_showing_up,ok,True,1,1,376.94965100008994,1600,712,6.72e-05,6.72e-05,0.00019563599999999998,
jev,typesafe/jev-1.13,typesafe,test-1799,I should have received a refund however it is not showing on my statement,Refund_not_showing_up,Refund_not_showing_up,ok,True,1,1,406.8118089999771,1610,712,6.762e-05,6.761999999999999e-05,0.00019786199999999998,
jev,typesafe/jev-1.13,typesafe,test-1809,"I was out today looking forward to pay with my new card, turns out the payment just kept getting declined. This is really sad, what's going on?",declined_card_payment,declined_card_payment,ok,True,0.99,0.99,378.1248009999981,1628,712,6.8376e-05,6.8376e-05,0.000200802,
jev,typesafe/jev-1.13,typesafe,test-1814,Why doesn't the card payment work,declined_card_payment,card_not_working,ok,False,0.62,0.61,388.97603999997955,1603,712,6.7326e-05,6.7326e-05,0.00019618199999999999,
jev,typesafe/jev-1.13,typesafe,test-1818,Something is wrong with my payment account since it has been declined,declined_card_payment,declined_card_payment,ok,True,0.99,0.99,692.7268950000289,1608,712,6.7536e-05,6.7536e-05,0.000197694,
jev,typesafe/jev-1.13,typesafe,test-1820,I don't know why my payment didn't work.,declined_card_payment,declined_card_payment,ok,True,0.98,0.98,306.397786000045,1607,712,6.7494e-05,6.7494e-05,0.000196476,
jev,typesafe/jev-1.13,typesafe,test-1825,"My card payment didn't work, can you help?",declined_card_payment,declined_card_payment,ok,True,0.84,0.84,334.39162300003227,1607,712,6.7494e-05,6.7494e-05,0.00019656,
jev,typesafe/jev-1.13,typesafe,test-1838,How do you fix  my card payment?,declined_card_payment,declined_card_payment,ok,True,0.5700000000000001,0.55,446.7136659999378,1605,712,6.741e-05,6.741e-05,0.00019614,
jev,typesafe/jev-1.13,typesafe,test-1840,"I did transfer, why is it pending",pending_transfer,pending_transfer,ok,True,1,1,519.9305189999286,1604,712,6.7368e-05,6.7368e-05,0.00019618199999999999,
jev,typesafe/jev-1.13,typesafe,test-1852,My transfer is still coming up as pending.,pending_transfer,pending_transfer,ok,True,1,1,283.8732080000045,1605,712,6.741e-05,6.741e-05,0.00019656,
jev,typesafe/jev-1.13,typesafe,test-1856,How long does a transfer stay pending?,pending_transfer,pending_transfer,ok,True,0.89,0.88,339.831623999984,1604,712,6.7368e-05,6.7368e-05,0.00019639199999999999,
jev,typesafe/jev-1.13,typesafe,test-1869,I made a transfer 12 hours ago. Why is it still listed as pending?,pending_transfer,pending_transfer,ok,True,0.9400000000000001,0.93,342.2812629999826,1614,712,6.7788e-05,6.7788e-05,0.000197568,
jev,typesafe/jev-1.13,typesafe,test-1872,For how long will my transfer be pending?,pending_transfer,pending_transfer,ok,True,0.86,0.86,418.4572179999668,1605,712,6.741e-05,6.741e-05,0.000196518,
jev,typesafe/jev-1.13,typesafe,test-1874,Why is a money transfer not showing?,pending_transfer,pending_transfer,ok,True,0.44,0.42,358.53867199999513,1604,712,6.7368e-05,6.7368e-05,0.000196308,
jev,typesafe/jev-1.13,typesafe,test-1876,I am still waiting for a money transfer to show,pending_transfer,pending_transfer,ok,True,0.45,0.44,355.5481739999959,1606,712,6.7452e-05,6.7452e-05,0.00019677,
jev,typesafe/jev-1.13,typesafe,test-1884,What steps do I need to take to close my account?,terminate_account,terminate_account,ok,True,1,1,301.0463180000661,1608,712,6.7536e-05,6.7536e-05,0.000196854,
jev,typesafe/jev-1.13,typesafe,test-1891,I don't like your company. Delete my account.,terminate_account,terminate_account,ok,True,1,1,304.90318500006106,1607,712,6.7494e-05,6.7494e-05,0.000196686,
jev,typesafe/jev-1.13,typesafe,test-1899,How do I get rid of my account ASAP?,terminate_account,terminate_account,ok,True,1,1,365.13337200001115,1606,712,6.7452e-05,6.7452e-05,0.000196308,
jev,typesafe/jev-1.13,typesafe,test-190,For some reason my account's been charged an extra dollar.,extra_charge_on_statement,extra_charge_on_statement,ok,True,0.98,0.98,359.74539200001163,1608,712,6.7536e-05,6.7536e-05,0.00019723199999999998,
jev,typesafe/jev-1.13,typesafe,test-1901,Can you delete my account please?,terminate_account,terminate_account,ok,True,1,1,294.7762469999998,1603,712,6.7326e-05,6.7326e-05,0.00019618199999999999,
jev,typesafe/jev-1.13,typesafe,test-1905,I am sick of this damn company and want to close out my account.,terminate_account,terminate_account,ok,True,1,1,314.2116050000186,1611,712,6.7662e-05,6.7662e-05,0.000197484,
jev,typesafe/jev-1.13,typesafe,test-1908,"Your service is terrible,.  Delete my account,",terminate_account,terminate_account,ok,True,1,1,357.93831199995475,1606,712,6.7452e-05,6.7452e-05,0.000196728,
jev,typesafe/jev-1.13,typesafe,test-1921,How do I retrieve my card from the machine?,card_swallowed,card_swallowed,ok,True,0.88,0.87,347.94552300008945,1606,712,6.7452e-05,6.7452e-05,0.00019660199999999999,
jev,typesafe/jev-1.13,typesafe,test-1926,Is there a way I can get my ATM card back from the machine?,card_swallowed,card_swallowed,ok,True,1,1,394.94303899999795,1611,712,6.7662e-05,6.7662e-05,0.000197274,
jev,typesafe/jev-1.13,typesafe,test-1929,How can I get my card out of the damn ATM?,card_swallowed,card_swallowed,ok,True,0.99,0.99,387.68009999999776,1608,712,6.7536e-05,6.7536e-05,0.00019656,
jev,typesafe/jev-1.13,typesafe,test-1935,The ATM ate my card.,card_swallowed,card_swallowed,ok,True,1,1,355.3152520000003,1602,712,6.7284e-05,6.7284e-05,0.00019563599999999998,
jev,typesafe/jev-1.13,typesafe,test-1950,I was getting cash and can't get my card back.,card_swallowed,card_swallowed,ok,True,0.97,0.96,360.81766299996525,1608,712,6.7536e-05,6.7536e-05,0.000196728,
jev,typesafe/jev-1.13,typesafe,test-1955,The ATM at Metro bank on High St. Kensington didn't return my card. What should I do now that the bank is closed?,card_swallowed,card_swallowed,ok,True,1,1,337.85254300001543,1623,712,6.8166e-05,6.8166e-05,0.000199542,
jev,typesafe/jev-1.13,typesafe,test-196,"It's been two weeks, why has the transaction for $1.00 not been reversed?",extra_charge_on_statement,reverted_card_payment?,ok,False,0.66,0.64,671.7808569999761,1616,712,6.7872e-05,6.7872e-05,0.00019786199999999998,
jev,typesafe/jev-1.13,typesafe,test-1964,I didn't buy this twice,transaction_charged_twice,transaction_charged_twice,ok,True,0.98,0.97,377.7967209999915,1602,712,6.7284e-05,6.7284e-05,0.000195762,
jev,typesafe/jev-1.13,typesafe,test-1969,I was wondering how I could have two charges for the same item happen more than once in a 7 day period. Is there anyway I could get this corrected asap.,transaction_charged_twice,transaction_charged_twice,ok,True,1,1,392.75665900006425,1630,712,6.846e-05,6.845999999999999e-05,0.00020118,
jev,typesafe/jev-1.13,typesafe,test-1979,I had a duplicate card and got charged twice. How do I resolve this?,transaction_charged_twice,transaction_charged_twice,ok,True,1,1,331.53059400001075,1612,712,6.7704e-05,6.7704e-05,0.00019765199999999998,
jev,typesafe/jev-1.13,typesafe,test-1981,Why am I being charged twice?,transaction_charged_twice,transaction_charged_twice,ok,True,1,1,359.2695919999387,1603,712,6.7326e-05,6.7326e-05,0.000196014,
jev,typesafe/jev-1.13,typesafe,test-1984,"More than one time this week, I have been charged more than once for the same transaction. Please correct the issue and refund the duplicate charges.",transaction_charged_twice,transaction_charged_twice,ok,True,1,0.99,341.20466399996076,1625,712,6.825e-05,6.824999999999999e-05,0.000201054,
jev,typesafe/jev-1.13,typesafe,test-1989,Why have I been charged twice for the same transaction?,transaction_charged_twice,transaction_charged_twice,ok,True,1,1,322.1743940000015,1607,712,6.7494e-05,6.7494e-05,0.000197106,
jev,typesafe/jev-1.13,typesafe,test-1999,What are my remedies if I think I was charged twice for the same expense?,transaction_charged_twice,transaction_charged_twice,ok,True,1,1,343.79048400000465,1612,712,6.7704e-05,6.7704e-05,0.00019786199999999998,
jev,typesafe/jev-1.13,typesafe,test-2,I ordered a card but it has not arrived. Help please!,card_arrival,card_arrival,ok,True,0.99,0.99,474.59126399992965,1609,712,6.7578e-05,6.7578e-05,0.00019702199999999998,
jev,typesafe/jev-1.13,typesafe,test-2004,where to funds come from,verify_source_of_funds,verify_source_of_funds,ok,True,0.87,0.86,345.6949129999848,1601,712,6.7242e-05,6.7242e-05,0.000195804,
jev,typesafe/jev-1.13,typesafe,test-2011,What is the source of my available funds?,verify_source_of_funds,verify_source_of_funds,ok,True,0.98,0.97,327.1571639999747,1605,712,6.741e-05,6.741e-05,0.000196518,
jev,typesafe/jev-1.13,typesafe,test-2017,Help me check where the funds came from.,verify_source_of_funds,verify_source_of_funds,ok,True,0.96,0.95,419.0516170000192,1605,712,6.741e-05,6.741e-05,0.000196476,
jev,typesafe/jev-1.13,typesafe,test-2020,Where can I find the source of my available money?,verify_source_of_funds,verify_source_of_funds,ok,True,0.93,0.92,283.87822799998685,1607,712,6.7494e-05,6.7494e-05,0.000196896,
jev,typesafe/jev-1.13,typesafe,test-2022,Can I see that history on my funds and where they came from?,verify_source_of_funds,verify_source_of_funds,ok,True,0.85,0.84,359.6570720000018,1610,712,6.762e-05,6.761999999999999e-05,0.000197316,
jev,typesafe/jev-1.13,typesafe,test-2029,Why do you need to know where my money is coming from?,verify_source_of_funds,verify_source_of_funds,ok,True,0.96,0.95,315.93782500003,1609,712,6.7578e-05,6.7578e-05,0.000197064,
jev,typesafe/jev-1.13,typesafe,test-2033,"what is source of my funds, need to verify",verify_source_of_funds,verify_source_of_funds,ok,True,1,1,381.92411100000027,1606,712,6.7452e-05,6.7452e-05,0.00019656,
jev,typesafe/jev-1.13,typesafe,test-204,How long does the cash withdrawal take to pend?,pending_cash_withdrawal,pending_cash_withdrawal,ok,True,1,1,315.33349600003567,1606,712,6.7452e-05,6.7452e-05,0.00019677,
jev,typesafe/jev-1.13,typesafe,test-2043,how soon will I see the transfer in my account?,transfer_timing,transfer_timing,ok,True,0.83,0.82,367.1161710000015,1607,712,6.7494e-05,6.7494e-05,0.00019677,
jev,typesafe/jev-1.13,typesafe,test-2046,Do transfers from Europe take longer?,transfer_timing,transfer_timing,ok,True,1,1,339.4330840000184,1603,712,6.7326e-05,6.7326e-05,0.00019635,
jev,typesafe/jev-1.13,typesafe,test-2053,Will my transfer immediately show up in my account?,transfer_timing,transfer_timing,ok,True,0.6900000000000001,0.68,325.6780949999811,1606,712,6.7452e-05,6.7452e-05,0.000196938,
jev,typesafe/jev-1.13,typesafe,test-2054,"If I need to do a quick transfer from China, how long should I expect the transfer to take?",transfer_timing,transfer_timing,ok,True,1,1,331.55425499999546,1617,712,6.7914e-05,6.7914e-05,0.000198618,
jev,typesafe/jev-1.13,typesafe,test-2057,How long does it take for funds to come through the US to my account?,transfer_timing,transfer_timing,ok,True,0.8,0.79,370.97472100000596,1612,712,6.7704e-05,6.7704e-05,0.000197694,
jev,typesafe/jev-1.13,typesafe,test-206,"I tried taking money from the ATM but no money came out, but the transaction is still pending? How is this possible?",pending_cash_withdrawal,pending_cash_withdrawal,ok,True,1,0.99,352.4157820000546,1621,712,6.8082e-05,6.8082e-05,0.00019966799999999999,
jev,typesafe/jev-1.13,typesafe,test-2060,How long do I have to wait for a transfer from the US?,transfer_timing,transfer_timing,ok,True,0.98,0.97,330.3691150000086,1610,712,6.762e-05,6.761999999999999e-05,0.000197064,
jev,typesafe/jev-1.13,typesafe,test-207,"I got some cash of an ATM earlier but this shows up as pending in the app. How can this be still pending, I've got the cash already?",pending_cash_withdrawal,pending_cash_withdrawal,ok,True,1,1,358.8356719999574,1628,712,6.8376e-05,6.8376e-05,0.00020034,
jev,typesafe/jev-1.13,typesafe,test-2076,If my transfer is from Europe how long will it take?,transfer_timing,transfer_timing,ok,True,1,1,487.0212820000015,1608,712,6.7536e-05,6.7536e-05,0.00019698,
jev,typesafe/jev-1.13,typesafe,test-2080,I think my card payment has been stopped,reverted_card_payment?,declined_card_payment,ok,False,0.86,0.85,280.44490799994674,1604,712,6.7368e-05,6.7368e-05,0.000196476,
jev,typesafe/jev-1.13,typesafe,test-2082,the app reverted my payment,reverted_card_payment?,reverted_card_payment?,ok,True,0.9400000000000001,0.93,453.67675500002224,1601,712,6.7242e-05,6.7242e-05,0.00019593,
jev,typesafe/jev-1.13,typesafe,test-2087,"Hello, My money went through for my purchase but now I got contacted from the seller noting that they didn't receive it. Then the money was returned to my account and I'm not sure why this occurred. So if you can resolve this issue please.",reverted_card_payment?,reverted_card_payment?,ok,True,0.74,0.72,342.3325130000012,1647,712,6.9174e-05,6.9174e-05,0.00020483399999999998,
jev,typesafe/jev-1.13,typesafe,test-2095,Do you know why my card payment was reverted?,reverted_card_payment?,reverted_card_payment?,ok,True,1,1,287.46412800002145,1606,712,6.7452e-05,6.7452e-05,0.000196686,
jev,typesafe/jev-1.13,typesafe,test-2101,what happens to the funds if a merchant refuses the payment,reverted_card_payment?,declined_card_payment,ok,False,0.58,0.57,307.0089070000686,1607,712,6.7494e-05,6.7494e-05,0.000197274,
jev,typesafe/jev-1.13,typesafe,test-2107,My account shows the card payment cancelled.,reverted_card_payment?,reverted_card_payment?,ok,True,0.89,0.88,405.3335889999871,1604,712,6.7368e-05,6.7368e-05,0.000196644,
jev,typesafe/jev-1.13,typesafe,test-2109,What is the reason that my card payment was cancelled?,reverted_card_payment?,declined_card_payment,ok,False,0.59,0.58,337.4902040000002,1607,712,6.7494e-05,6.7494e-05,0.000197064,
jev,typesafe/jev-1.13,typesafe,test-2123,"If I am overseas, how do I change my pin?",change_pin,change_pin,ok,True,1,1,335.07604499999434,1608,712,6.7536e-05,6.7536e-05,0.000196518,
jev,typesafe/jev-1.13,typesafe,test-2126,I would like to change my PIN but I am not currently in the country.,change_pin,change_pin,ok,True,0.99,0.99,391.1215389999561,1612,712,6.7704e-05,6.7704e-05,0.00019765199999999998,
jev,typesafe/jev-1.13,typesafe,test-2129,"I desperately need to change my PIN, but I'm overseas on vacation right now. How can I do this?",change_pin,change_pin,ok,True,1,1,364.4464620000217,1619,712,6.7998e-05,6.7998e-05,0.000198786,
jev,typesafe/jev-1.13,typesafe,test-2135,How do I update my PIN to a new number?,change_pin,change_pin,ok,True,1,1,395.6510100000014,1607,712,6.7494e-05,6.7494e-05,0.000196434,
jev,typesafe/jev-1.13,typesafe,test-2138,I want to choose a different PIN.,change_pin,change_pin,ok,True,1,1,336.0800740000559,1604,712,6.7368e-05,6.7368e-05,0.00019618199999999999,
jev,typesafe/jev-1.13,typesafe,test-2144,How do I change my PIN?,change_pin,change_pin,ok,True,1,1,292.2740169999888,1603,712,6.7326e-05,6.7326e-05,0.000195762,
jev,typesafe/jev-1.13,typesafe,test-2145,I need to change my PIN.,change_pin,change_pin,ok,True,1,1,265.8963600000134,1603,712,6.7326e-05,6.7326e-05,0.000195804,
jev,typesafe/jev-1.13,typesafe,test-2166,How do I do a successful transfer to an account?,beneficiary_not_allowed,transfer_into_account,ok,False,1,1,344.87852300005034,1607,712,6.7494e-05,6.7494e-05,0.00019681199999999999,
jev,typesafe/jev-1.13,typesafe,test-2175,Can I transfer money to a beneficiery?,beneficiary_not_allowed,transfer_into_account,ok,False,0.55,0.53,547.7293179999106,1606,712,6.7452e-05,6.7452e-05,0.00019639199999999999,
jev,typesafe/jev-1.13,typesafe,test-2188,"My beneficiary has been denied, is this normal?",beneficiary_not_allowed,beneficiary_not_allowed,ok,True,0.9,0.89,353.4737329999916,1606,712,6.7452e-05,6.7452e-05,0.00019677,
jev,typesafe/jev-1.13,typesafe,test-219,"Hey, my card was declined at an ATM in the city centre theatre. My account says the transaction is pending, though. I didn't get the money, though, so what does that mean?",pending_cash_withdrawal,pending_cash_withdrawal,ok,True,0.71,0.7,370.2764520000201,1636,712,6.8712e-05,6.8712e-05,0.00020197799999999998,
jev,typesafe/jev-1.13,typesafe,test-2192,Why couldn't I do a transfer to a beneficiary?,beneficiary_not_allowed,beneficiary_not_allowed,ok,True,0.68,0.67,357.2403130000457,1607,712,6.7494e-05,6.7494e-05,0.000196728,
jev,typesafe/jev-1.13,typesafe,test-2197,"I want to buy cryptocurrency, but your app doesn't let me. Why?",beneficiary_not_allowed,exchange_via_app,ok,False,0.23,0.21,332.17089399998076,1612,712,6.7704e-05,6.7704e-05,0.00019744199999999998,
jev,typesafe/jev-1.13,typesafe,test-2198,i tried to make a transfer to a beneficiary and it didn't go through,beneficiary_not_allowed,failed_transfer,ok,False,0.98,0.98,330.70483399997465,1611,712,6.7662e-05,6.7662e-05,0.00019765199999999998,
jev,typesafe/jev-1.13,typesafe,test-2202,Is there a reason I was charged a fee to transfer?,transfer_fee_charged,transfer_fee_charged,ok,True,1,1,320.8699659999693,1608,712,6.7536e-05,6.7536e-05,0.000196896,
jev,typesafe/jev-1.13,typesafe,test-2205,What is the transfer fee charge?,transfer_fee_charged,transfer_fee_charged,ok,True,1,0.99,273.336798000033,1603,712,6.7326e-05,6.7326e-05,0.00019614,
jev,typesafe/jev-1.13,typesafe,test-2224,Why am I seeing a transfer fee?,transfer_fee_charged,transfer_fee_charged,ok,True,1,1,450.72264499997254,1604,712,6.7368e-05,6.7368e-05,0.000196098,
jev,typesafe/jev-1.13,typesafe,test-2225,There was an extra charge when I made a transfer.,transfer_fee_charged,transfer_fee_charged,ok,True,0.99,0.99,472.30172300000004,1607,712,6.7494e-05,6.7494e-05,0.000196854,
jev,typesafe/jev-1.13,typesafe,test-2229,Why was my transfer charged fees?,transfer_fee_charged,transfer_fee_charged,ok,True,1,1,386.2293999999529,1603,712,6.7326e-05,6.7326e-05,0.00019618199999999999,
jev,typesafe/jev-1.13,typesafe,test-2234,I know that I am able to make transfers for free.  That was something that I valued.  After I bought something online from abroad I noticed that I got charged a fee?  What is this and can it be removed?,transfer_fee_charged,transfer_fee_charged,ok,True,0.77,0.75,363.16107200004626,1643,712,6.9006e-05,6.9006e-05,0.00020328,
jev,typesafe/jev-1.13,typesafe,test-2235,I transferred money and was charged and want to know why.,transfer_fee_charged,transfer_fee_charged,ok,True,1,1,333.5534340000013,1608,712,6.7536e-05,6.7536e-05,0.00019719,
jev,typesafe/jev-1.13,typesafe,test-2248,Is it possible for me to get money out in a different currency?,receiving_money,fiat_currency_support,ok,False,0.74,0.73,343.08857399993576,1610,712,6.762e-05,6.761999999999999e-05,0.00019744199999999998,
jev,typesafe/jev-1.13,typesafe,test-225,I made a cash withdrawal but the pending status is taking forever.,pending_cash_withdrawal,pending_cash_withdrawal,ok,True,1,1,283.5716189999948,1609,712,6.7578e-05,6.7578e-05,0.000197568,
jev,typesafe/jev-1.13,typesafe,test-2251,How do people send me money?,receiving_money,receiving_money,ok,True,0.98,0.98,406.1842900000047,1603,712,6.7326e-05,6.7326e-05,0.000195972,
jev,typesafe/jev-1.13,typesafe,test-2252,Is GBP a supported currency?,receiving_money,fiat_currency_support,ok,False,0.89,0.89,294.4448969999794,1602,712,6.7284e-05,6.7284e-05,0.000195972,
jev,typesafe/jev-1.13,typesafe,test-2254,"Salary in GBP has been received, does it need to be configured elsewhere?",receiving_money,receiving_money,ok,True,0.7,0.68,362.3307120000245,1611,712,6.7662e-05,6.7662e-05,0.00019786199999999998,
jev,typesafe/jev-1.13,typesafe,test-2255,How do i get my salary in the account?,receiving_money,receiving_money,ok,True,0.79,0.78,365.12031099997694,1606,712,6.7452e-05,6.7452e-05,0.00019639199999999999,
jev,typesafe/jev-1.13,typesafe,test-226,My cash withdrawal is still showing as pending.,pending_cash_withdrawal,pending_cash_withdrawal,ok,True,1,1,447.4729749999824,1605,712,6.741e-05,6.741e-05,0.00019677,
jev,typesafe/jev-1.13,typesafe,test-2270,What if I need my salary in a different currency?,receiving_money,fiat_currency_support,ok,False,0.72,0.71,355.638912000024,1607,712,6.7494e-05,6.7494e-05,0.000196854,
jev,typesafe/jev-1.13,typesafe,test-2273,How do I get my paycheck through this?,receiving_money,receiving_money,ok,True,0.85,0.83,351.3880619999836,1605,712,6.741e-05,6.741e-05,0.00019639199999999999,
jev,typesafe/jev-1.13,typesafe,test-2280,dont understand why transfer failed,failed_transfer,failed_transfer,ok,True,1,1,338.6593540000031,1601,712,6.7242e-05,6.7242e-05,0.000196266,
jev,typesafe/jev-1.13,typesafe,test-2288,Why did my transfer not go through?,failed_transfer,failed_transfer,ok,True,0.98,0.97,362.9124529999681,1604,712,6.7368e-05,6.7368e-05,0.000196266,
jev,typesafe/jev-1.13,typesafe,test-2305,What is stopping my money from transferring?,failed_transfer,failed_transfer,ok,True,0.79,0.77,386.98334999999497,1604,712,6.7368e-05,6.7368e-05,0.000196644,
jev,typesafe/jev-1.13,typesafe,test-2306,"Hi, I'm buying a flat and I'm trying to get my mortgage to go though. Every time I check I simply get an error message. Is there any way you can help me get this money transferred over. Thanks!",failed_transfer,failed_transfer,ok,True,0.85,0.84,486.97228300001007,1642,712,6.8964e-05,6.8964e-05,0.000202902,
jev,typesafe/jev-1.13,typesafe,test-2308,"I can not seem to make a successful transfer, can you tell me what I'm doing wrong?",failed_transfer,failed_transfer,ok,True,0.99,0.99,319.67257599998266,1616,712,6.7872e-05,6.7872e-05,0.00019828199999999998,
jev,typesafe/jev-1.13,typesafe,test-2312,"I've now been trying to do a really standard transfer 5 times already. What's going on, is your system broken or something?!",failed_transfer,failed_transfer,ok,True,0.99,0.99,305.784347000008,1624,712,6.8208e-05,6.8208e-05,0.000200004,
jev,typesafe/jev-1.13,typesafe,test-2320,Can I do a bank transfer to put additional money in my account because I am out of money?,transfer_into_account,transfer_into_account,ok,True,0.98,0.98,321.24953600001754,1616,712,6.7872e-05,6.7872e-05,0.000198534,
jev,typesafe/jev-1.13,typesafe,test-2327,I don't know what to do. Should I transfer funds. My account is out of money.,transfer_into_account,transfer_into_account,ok,True,0.81,0.8,359.1264519999968,1616,712,6.7872e-05,6.7872e-05,0.00019803,
jev,typesafe/jev-1.13,typesafe,test-2328,Can I add funds to the card directly from my bank account?,transfer_into_account,transfer_into_account,ok,True,0.43,0.42,301.3321059999289,1609,712,6.7578e-05,6.7578e-05,0.00019723199999999998,
jev,typesafe/jev-1.13,typesafe,test-2346,How do I transfer money to my account?,transfer_into_account,transfer_into_account,ok,True,0.98,0.98,294.4294570000202,1605,712,6.741e-05,6.741e-05,0.00019639199999999999,
jev,typesafe/jev-1.13,typesafe,test-2351,How does a transfer work?,transfer_into_account,transfer_into_account,ok,True,0.7,0.68,315.221966000041,1602,712,6.7284e-05,6.7284e-05,0.000195846,
jev,typesafe/jev-1.13,typesafe,test-2356,I would like to transfer funds from one account to another.,transfer_into_account,transfer_into_account,ok,True,0.9400000000000001,0.92,335.4931439999491,1608,712,6.7536e-05,6.7536e-05,0.000197274,
jev,typesafe/jev-1.13,typesafe,test-2358,I would like to transfer money from my other bank account into this one.,transfer_into_account,transfer_into_account,ok,True,1,1,423.50568700005533,1611,712,6.7662e-05,6.7662e-05,0.00019782,
jev,typesafe/jev-1.13,typesafe,test-2373,Is it normal to have to verify my top-up or is something wrong?,verify_top_up,verify_top_up,ok,True,0.95,0.94,383.13205100002233,1611,712,6.7662e-05,6.7662e-05,0.00019744199999999998,
jev,typesafe/jev-1.13,typesafe,test-2374,Why does the top-up need verification?,verify_top_up,verify_top_up,ok,True,0.76,0.75,328.72642399999313,1604,712,6.7368e-05,6.7368e-05,0.00019639199999999999,
jev,typesafe/jev-1.13,typesafe,test-2377,Why am i to verify the top-ups?,verify_top_up,verify_top_up,ok,True,0.83,0.82,395.086988999974,1605,712,6.741e-05,6.741e-05,0.000196098,
jev,typesafe/jev-1.13,typesafe,test-2383,I can't find the top-up verification code.,verify_top_up,verify_top_up,ok,True,0.93,0.92,313.99876500002574,1606,712,6.7452e-05,6.7452e-05,0.00019656,
jev,typesafe/jev-1.13,typesafe,test-2384,How do I go forth verifying my top-up card?,verify_top_up,verify_top_up,ok,True,0.98,0.97,393.437649999978,1607,712,6.7494e-05,6.7494e-05,0.00019660199999999999,
jev,typesafe/jev-1.13,typesafe,test-2391,Can I verify a top-up and what card is used?,verify_top_up,verify_top_up,ok,True,1,0.99,399.67837999993935,1608,712,6.7536e-05,6.7536e-05,0.000196644,
jev,typesafe/jev-1.13,typesafe,test-2396,How can I find the top-up verification code?,verify_top_up,verify_top_up,ok,True,0.99,0.98,318.02976499998476,1606,712,6.7452e-05,6.7452e-05,0.000196644,
jev,typesafe/jev-1.13,typesafe,test-2400,Would it be possible to get another card?,getting_spare_card,getting_spare_card,ok,True,0.9400000000000001,0.93,405.90938899997855,1605,712,6.741e-05,6.741e-05,0.000196518,
jev,typesafe/jev-1.13,typesafe,test-2411,Do you offer multiple cards for the same account?,getting_spare_card,getting_spare_card,ok,True,0.96,0.95,304.10076699999627,1606,712,6.7452e-05,6.7452e-05,0.000196854,
jev,typesafe/jev-1.13,typesafe,test-2413,I need to get some more physical cards.,getting_spare_card,get_physical_card,ok,False,0.54,0.52,526.3061189999862,1605,712,6.741e-05,6.741e-05,0.000196434,
jev,typesafe/jev-1.13,typesafe,test-2427,Am I allowed to give my daughter one of my cards to use?,getting_spare_card,getting_spare_card,ok,True,0.65,0.63,339.1993830000283,1610,712,6.762e-05,6.761999999999999e-05,0.000197148,
jev,typesafe/jev-1.13,typesafe,test-2434,"If you send me more cards, are there any charges?",getting_spare_card,getting_spare_card,ok,True,0.8,0.79,367.5793909999775,1608,712,6.7536e-05,6.7536e-05,0.000196854,
jev,typesafe/jev-1.13,typesafe,test-2439,"my daughter needs a card, how do i add her?",getting_spare_card,order_physical_card,ok,False,0.29000000000000004,0.27,384.663400999998,1608,712,6.7536e-05,6.7536e-05,0.00019660199999999999,
jev,typesafe/jev-1.13,typesafe,test-244,What currencies can I hold money in?,fiat_currency_support,fiat_currency_support,ok,True,0.89,0.89,336.81534399997327,1604,712,6.7368e-05,6.7368e-05,0.000196308,
jev,typesafe/jev-1.13,typesafe,test-2440,Can I top up by cheque?,top_up_by_cash_or_cheque,top_up_by_cash_or_cheque,ok,True,1,1,396.60960800002795,1603,712,6.7326e-05,6.7326e-05,0.000195762,
jev,typesafe/jev-1.13,typesafe,test-2447,I'm looking for the cash deposit top up option but can't find it. Can you help me?,top_up_by_cash_or_cheque,top_up_by_cash_or_cheque,ok,True,1,1,332.80920499999775,1617,712,6.7914e-05,6.7914e-05,0.00019824,
jev,typesafe/jev-1.13,typesafe,test-2448,How do I top up my account with a cash payment?,top_up_by_cash_or_cheque,top_up_by_cash_or_cheque,ok,True,1,1,315.34352499991655,1608,712,6.7536e-05,6.7536e-05,0.00019677,
jev,typesafe/jev-1.13,typesafe,test-245,Do you support any currency?,fiat_currency_support,fiat_currency_support,ok,True,0.8,0.8,294.736537000048,1602,712,6.7284e-05,6.7284e-05,0.000195972,
jev,typesafe/jev-1.13,typesafe,test-2450,Where do I locate topping up with cash.,top_up_by_cash_or_cheque,top_up_by_cash_or_cheque,ok,True,0.99,0.99,366.2974819999945,1605,712,6.741e-05,6.741e-05,0.000196434,
jev,typesafe/jev-1.13,typesafe,test-2469,What can I pay with? Does cash work?,top_up_by_cash_or_cheque,card_acceptance,ok,False,0.48,0.47,280.61018800002057,1606,712,6.7452e-05,6.7452e-05,0.000196308,
jev,typesafe/jev-1.13,typesafe,test-2473,Can I top up my account with a cheque?,top_up_by_cash_or_cheque,top_up_by_cash_or_cheque,ok,True,1,1,998.2384529999981,1606,712,6.7452e-05,6.7452e-05,0.00019639199999999999,
jev,typesafe/jev-1.13,typesafe,test-2476,I want to top-up using cash,top_up_by_cash_or_cheque,top_up_by_cash_or_cheque,ok,True,1,1,367.67439099994954,1603,712,6.7326e-05,6.7326e-05,0.00019593,
jev,typesafe/jev-1.13,typesafe,test-2484,price of physical card,order_physical_card,get_physical_card,ok,False,0.64,0.63,412.510568000027,1600,712,6.72e-05,6.72e-05,0.00019572,
jev,typesafe/jev-1.13,typesafe,test-2490,Do you charge for physical cards,order_physical_card,get_physical_card,ok,False,0.52,0.5,386.75079000007827,1602,712,6.7284e-05,6.7284e-05,0.00019614,
jev,typesafe/jev-1.13,typesafe,test-2501,How can I get a physical card,order_physical_card,get_physical_card,ok,False,0.88,0.87,440.196615999972,1603,712,6.7326e-05,6.7326e-05,0.000196014,
jev,typesafe/jev-1.13,typesafe,test-2502,Can I get a physical card through this app?,order_physical_card,get_physical_card,ok,False,0.89,0.88,326.36354499997105,1606,712,6.7452e-05,6.7452e-05,0.00019660199999999999,
jev,typesafe/jev-1.13,typesafe,test-2504,How do I get a physical card?,order_physical_card,get_physical_card,ok,False,0.89,0.88,381.0419009999605,1604,712,6.7368e-05,6.7368e-05,0.000196014,
jev,typesafe/jev-1.13,typesafe,test-2505,What are the fees to get a physical card?,order_physical_card,get_physical_card,ok,False,0.89,0.88,359.6910429999698,1606,712,6.7452e-05,6.7452e-05,0.000196518,
jev,typesafe/jev-1.13,typesafe,test-2511,Where do you deliver cards by mail?,order_physical_card,card_arrival,ok,False,0.64,0.63,279.1584890000522,1604,712,6.7368e-05,6.7368e-05,0.000196266,
jev,typesafe/jev-1.13,typesafe,test-2526,Are there restrictions for my disposable card since it does not seem to be working?,virtual_card_not_working,disposable_card_limits,ok,False,0.78,0.77,338.5005840000231,1612,712,6.7704e-05,6.7704e-05,0.00019828199999999998,
jev,typesafe/jev-1.13,typesafe,test-2530,I cannot use my disposable virtual card.,virtual_card_not_working,virtual_card_not_working,ok,True,0.99,0.98,329.80732399999397,1604,712,6.7368e-05,6.7368e-05,0.000196476,
jev,typesafe/jev-1.13,typesafe,test-2540,My virtual card isn't working. What do I do?,virtual_card_not_working,virtual_card_not_working,ok,True,1,1,357.09152200003155,1608,712,6.7536e-05,6.7536e-05,0.000196644,
jev,typesafe/jev-1.13,typesafe,test-2549,My disposable virtual card is not working,virtual_card_not_working,virtual_card_not_working,ok,True,1,0.99,346.89604300000065,1603,712,6.7326e-05,6.7326e-05,0.000196518,
jev,typesafe/jev-1.13,typesafe,test-2551,How come my disposable virtual card used to pay for a gym subscription got rejected?,virtual_card_not_working,declined_card_payment,ok,False,0.83,0.82,412.44447900005616,1612,712,6.7704e-05,6.7704e-05,0.000198324,
jev,typesafe/jev-1.13,typesafe,test-2554,My virtual card won't work.,virtual_card_not_working,virtual_card_not_working,ok,True,1,1,337.21463400000357,1603,712,6.7326e-05,6.7326e-05,0.00019593,
jev,typesafe/jev-1.13,typesafe,test-2566,Why was the exchange rate wrong when I got cash,wrong_exchange_rate_for_cash_withdrawal,wrong_exchange_rate_for_cash_withdrawal,ok,True,0.99,0.99,311.40088600001764,1606,712,6.7452e-05,6.7452e-05,0.00019677,
jev,typesafe/jev-1.13,typesafe,test-2571,Is there a fee for exchanging cash?,wrong_exchange_rate_for_cash_withdrawal,exchange_charge,ok,False,1,0.99,377.27854100000695,1604,712,6.7368e-05,6.7368e-05,0.000196266,
jev,typesafe/jev-1.13,typesafe,test-2574,"When I got cash, my exchange rate was wrong.",wrong_exchange_rate_for_cash_withdrawal,wrong_exchange_rate_for_cash_withdrawal,ok,True,1,0.99,509.6109999999171,1607,712,6.7494e-05,6.7494e-05,0.000196644,
jev,typesafe/jev-1.13,typesafe,test-2576,It seems I was overcharged when I used an ATM while on vacation. If I knew about your fees in advance I sure would have gone somewhere else.,wrong_exchange_rate_for_cash_withdrawal,cash_withdrawal_charge,ok,False,0.88,0.87,349.0080120000057,1628,712,6.8376e-05,6.8376e-05,0.000200676,
jev,typesafe/jev-1.13,typesafe,test-2585,why is the exchange rate for a Foreign ATM different,wrong_exchange_rate_for_cash_withdrawal,wrong_exchange_rate_for_cash_withdrawal,ok,True,0.58,0.57,341.86439399998926,1606,712,6.7452e-05,6.7452e-05,0.00019698,
jev,typesafe/jev-1.13,typesafe,test-2598,The cash withdrawal exchange rate is not correct.,wrong_exchange_rate_for_cash_withdrawal,wrong_exchange_rate_for_cash_withdrawal,ok,True,1,1,275.7757780000029,1605,712,6.741e-05,6.741e-05,0.000196854,
jev,typesafe/jev-1.13,typesafe,test-2600,can i get a description of how to use a disposable virtual card,get_disposable_virtual_card,get_disposable_virtual_card,ok,True,0.93,0.92,353.4049619999714,1609,712,6.7578e-05,6.7578e-05,0.00019744199999999998,
jev,typesafe/jev-1.13,typesafe,test-2611,"Is there anyway, I can get a disposable virtual card?",get_disposable_virtual_card,get_disposable_virtual_card,ok,True,1,1,373.8540309999953,1608,712,6.7536e-05,6.7536e-05,0.00019702199999999998,
jev,typesafe/jev-1.13,typesafe,test-2617,how do i get a virtual card for one time use,get_disposable_virtual_card,get_disposable_virtual_card,ok,True,0.99,0.99,389.1709790000459,1607,712,6.7494e-05,6.7494e-05,0.000196644,
jev,typesafe/jev-1.13,typesafe,test-262,Do you accept exchanges to EUR?,fiat_currency_support,fiat_currency_support,ok,True,0.5700000000000001,0.56,291.20315700001083,1603,712,6.7326e-05,6.7326e-05,0.000196098,
jev,typesafe/jev-1.13,typesafe,test-263,Can you tell me what currency I can have?,fiat_currency_support,fiat_currency_support,ok,True,0.79,0.78,398.3536079999758,1606,712,6.7452e-05,6.7452e-05,0.000196518,
jev,typesafe/jev-1.13,typesafe,test-2632,Where can I get a disposable virtual card?,get_disposable_virtual_card,get_disposable_virtual_card,ok,True,1,1,658.6927300000098,1605,712,6.741e-05,6.741e-05,0.00019656,
jev,typesafe/jev-1.13,typesafe,test-2635,where do I request a disposable virtual card?,get_disposable_virtual_card,get_disposable_virtual_card,ok,True,1,1,367.29804100000183,1605,712,6.741e-05,6.741e-05,0.000196686,
jev,typesafe/jev-1.13,typesafe,test-2636,Can i get a throw away card,get_disposable_virtual_card,get_disposable_virtual_card,ok,True,0.98,0.98,327.1543539999984,1603,712,6.7326e-05,6.7326e-05,0.00019593,
jev,typesafe/jev-1.13,typesafe,test-2640,The app denied my topped up.,top_up_failed,top_up_failed,ok,True,1,0.99,344.18985299998894,1603,712,6.7326e-05,6.7326e-05,0.000195972,
jev,typesafe/jev-1.13,typesafe,test-2649,Why didn`t my topup go through?,top_up_failed,top_up_failed,ok,True,1,1,345.17809300000226,1605,712,6.741e-05,6.741e-05,0.000196098,
jev,typesafe/jev-1.13,typesafe,test-2652,My top up failed.,top_up_failed,top_up_failed,ok,True,1,1,281.47386899997946,1601,712,6.7242e-05,6.7242e-05,0.00019551,
jev,typesafe/jev-1.13,typesafe,test-2656,Why was my top-up unsuccessful?,top_up_failed,top_up_failed,ok,True,1,1,383.26863000000594,1603,712,6.7326e-05,6.7326e-05,0.000196098,
jev,typesafe/jev-1.13,typesafe,test-2658,I need to know why my credit card was declined for top up? What is the deal here and why did it not go through?,top_up_failed,top_up_failed,ok,True,0.85,0.85,279.146437999967,1623,712,6.8166e-05,6.8166e-05,0.000199458,
jev,typesafe/jev-1.13,typesafe,test-2661,I think my top up did not work,top_up_failed,top_up_failed,ok,True,1,0.99,308.8955469999928,1604,712,6.7368e-05,6.7368e-05,0.000196056,
jev,typesafe/jev-1.13,typesafe,test-267,Which country's currency do you support?,fiat_currency_support,fiat_currency_support,ok,True,0.76,0.75,429.12613800005056,1604,712,6.7368e-05,6.7368e-05,0.000196476,
jev,typesafe/jev-1.13,typesafe,test-2670,The app won't let me top up my account,top_up_failed,top_up_failed,ok,True,0.98,0.98,375.79043100000035,1606,712,6.7452e-05,6.7452e-05,0.00019639199999999999,
jev,typesafe/jev-1.13,typesafe,test-2683,Why didn't my balance change after I transferred some money?,balance_not_updated_after_bank_transfer,balance_not_updated_after_bank_transfer,ok,True,0.99,0.99,289.22275699998136,1608,712,6.7536e-05,6.7536e-05,0.000197316,
jev,typesafe/jev-1.13,typesafe,test-2688,I didn't get the money I transferred,balance_not_updated_after_bank_transfer,transfer_not_received_by_recipient,ok,False,0.89,0.88,332.20889500004705,1604,712,6.7368e-05,6.7368e-05,0.000196308,
jev,typesafe/jev-1.13,typesafe,test-2690,I transferred some money but I think it has gotten lost somewhere.,balance_not_updated_after_bank_transfer,transfer_not_received_by_recipient,ok,False,0.84,0.83,297.0410470000061,1609,712,6.7578e-05,6.7578e-05,0.000197568,
jev,typesafe/jev-1.13,typesafe,test-2691,How long does a UK transfer take?,balance_not_updated_after_bank_transfer,transfer_timing,ok,False,1,1,302.441856999998,1604,712,6.7368e-05,6.7368e-05,0.00019618199999999999,
jev,typesafe/jev-1.13,typesafe,test-2697,I had cash transferred but the balance did not change.,balance_not_updated_after_bank_transfer,balance_not_updated_after_bank_transfer,ok,True,0.51,0.5,261.87309000000823,1607,712,6.7494e-05,6.7494e-05,0.000197064,
jev,typesafe/jev-1.13,typesafe,test-2716,I need to know the time frame that is typical for a transfer from a UK account. I just made a transfer and it doesn't appear. I want to make sure everything is okay.,balance_not_updated_after_bank_transfer,transfer_timing,ok,False,0.91,0.9,302.80894600006286,1634,712,6.8628e-05,6.8628e-05,0.000201726,
jev,typesafe/jev-1.13,typesafe,test-2717,Why doesn't my balance reflect my transfer,balance_not_updated_after_bank_transfer,balance_not_updated_after_bank_transfer,ok,True,1,0.99,327.7921840000017,1604,712,6.7368e-05,6.7368e-05,0.00019656,
jev,typesafe/jev-1.13,typesafe,test-2726,There is a suspicious cash withdraw on the account.,cash_withdrawal_not_recognised,cash_withdrawal_not_recognised,ok,True,0.97,0.97,370.229691000015,1606,712,6.7452e-05,6.7452e-05,0.000196938,
jev,typesafe/jev-1.13,typesafe,test-2728,The app said I withdrew cash at an ATM and I didn't,cash_withdrawal_not_recognised,cash_withdrawal_not_recognised,ok,True,1,1,346.74868299998343,1609,712,6.7578e-05,6.7578e-05,0.000196938,
jev,typesafe/jev-1.13,typesafe,test-2729,My app says that I received cash from an ATM and I didn't.,cash_withdrawal_not_recognised,cash_withdrawal_not_recognised,ok,True,0.83,0.82,285.27872799994657,1611,712,6.7662e-05,6.7662e-05,0.00019723199999999998,
jev,typesafe/jev-1.13,typesafe,test-2730,"How do I freeze my bank card, as there has been a strange withdrawal?",cash_withdrawal_not_recognised,cash_withdrawal_not_recognised,ok,True,0.52,0.5,330.66756500001065,1612,712,6.7704e-05,6.7704e-05,0.000197694,
jev,typesafe/jev-1.13,typesafe,test-2731,I see a cash withdrawal that I did not perform.,cash_withdrawal_not_recognised,cash_withdrawal_not_recognised,ok,True,1,1,365.7259720000002,1607,712,6.7494e-05,6.7494e-05,0.00019677,
jev,typesafe/jev-1.13,typesafe,test-2739,"It looks like someone else withdrew cash from my account, can you help?",cash_withdrawal_not_recognised,cash_withdrawal_not_recognised,ok,True,1,1,342.84447299991734,1611,712,6.7662e-05,6.7662e-05,0.000197778,
jev,typesafe/jev-1.13,typesafe,test-2755,Cash I didn't get shows in my app.,cash_withdrawal_not_recognised,pending_cash_withdrawal,ok,False,0.36,0.34,317.18205499998294,1606,712,6.7452e-05,6.7452e-05,0.000196224,
jev,typesafe/jev-1.13,typesafe,test-2761,whats your exchange rate,exchange_charge,exchange_rate,ok,False,1,1,308.31556699995417,1601,712,6.7242e-05,6.7242e-05,0.000195804,
jev,typesafe/jev-1.13,typesafe,test-2769,whats the exchange charge,exchange_charge,exchange_charge,ok,True,1,1,304.91386600001715,1601,712,6.7242e-05,6.7242e-05,0.000195846,
jev,typesafe/jev-1.13,typesafe,test-2773,Does it cost extra to exchange currencies?,exchange_charge,exchange_charge,ok,True,1,1,298.29834699997446,1604,712,6.7368e-05,6.7368e-05,0.00019656,
jev,typesafe/jev-1.13,typesafe,test-2777,Do you offer a discount on multiple currency exchanges?,exchange_charge,exchange_charge,ok,True,0.95,0.94,332.4577940000454,1606,712,6.7452e-05,6.7452e-05,0.000197106,
jev,typesafe/jev-1.13,typesafe,test-278,Do you support the exchange of EUR from my currency.,fiat_currency_support,fiat_currency_support,ok,True,0.6900000000000001,0.68,329.16178500000024,1607,712,6.7494e-05,6.7494e-05,0.00019698,
jev,typesafe/jev-1.13,typesafe,test-2784,Does it cost to exchange currencies with this card?,exchange_charge,exchange_charge,ok,True,1,1,369.7484509999631,1606,712,6.7452e-05,6.7452e-05,0.000196938,
jev,typesafe/jev-1.13,typesafe,test-2787,"When I travel, what will it cost to switch for my currency?",exchange_charge,exchange_charge,ok,True,0.95,0.94,383.4288510000333,1610,712,6.762e-05,6.761999999999999e-05,0.000197274,
jev,typesafe/jev-1.13,typesafe,test-2789,Does it cost money for currency exchange services?,exchange_charge,exchange_charge,ok,True,1,1,336.537994000013,1605,712,6.741e-05,6.741e-05,0.000196896,
jev,typesafe/jev-1.13,typesafe,test-280,I need my card now!,card_delivery_estimate,card_arrival,ok,False,0.65,0.64,296.3244870000053,1602,712,6.7284e-05,6.7284e-05,0.000195594,
jev,typesafe/jev-1.13,typesafe,test-2806,Are there fees for top ups?,top_up_by_card_charge,top_up_by_card_charge,ok,True,0.77,0.76,374.9172409999883,1603,712,6.7326e-05,6.7326e-05,0.00019593,
jev,typesafe/jev-1.13,typesafe,test-281,my card was not in the mail again can you advise?,card_delivery_estimate,card_arrival,ok,False,0.96,0.95,392.89166900000055,1608,712,6.7536e-05,6.7536e-05,0.000196854,
jev,typesafe/jev-1.13,typesafe,test-2810,I just topped off my card will I be charged for it?,top_up_by_card_charge,top_up_by_card_charge,ok,True,0.97,0.96,311.31347599998116,1609,712,6.7578e-05,6.7578e-05,0.000196938,
jev,typesafe/jev-1.13,typesafe,test-2819,Will I be charged if I use European bank card for top up?,top_up_by_card_charge,top_up_by_card_charge,ok,True,0.99,0.99,321.75123499997426,1610,712,6.762e-05,6.761999999999999e-05,0.00019719,
jev,typesafe/jev-1.13,typesafe,test-2820,I want to use a European bank card for a top up. Must I pay?,top_up_by_card_charge,top_up_by_card_charge,ok,True,0.92,0.92,359.207882000017,1613,712,6.7746e-05,6.7746e-05,0.000197316,
jev,typesafe/jev-1.13,typesafe,test-2828,"I need to use a European card for a top up, what will the charge be?",top_up_by_card_charge,top_up_by_card_charge,ok,True,0.99,0.99,315.0827659999486,1614,712,6.7788e-05,6.7788e-05,0.00019765199999999998,
jev,typesafe/jev-1.13,typesafe,test-2833,Is there a charge or discount if I use a European bank in a top up?,top_up_by_card_charge,top_up_by_bank_transfer_charge,ok,False,0.97,0.95,297.5130960000097,1613,712,6.7746e-05,6.7746e-05,0.00019761,
jev,typesafe/jev-1.13,typesafe,test-2835,Can I top up using an international card,top_up_by_card_charge,topping_up_by_card,ok,False,0.58,0.57,389.92467900004704,1604,712,6.7368e-05,6.7368e-05,0.000196476,
jev,typesafe/jev-1.13,typesafe,test-2840,Could you please activate my card,activate_my_card,activate_my_card,ok,True,1,1,351.5949140000157,1602,712,6.7284e-05,6.7284e-05,0.00019618199999999999,
jev,typesafe/jev-1.13,typesafe,test-2846,What's the right way to activate my card?,activate_my_card,activate_my_card,ok,True,1,1,380.04108100000303,1606,712,6.7452e-05,6.7452e-05,0.000196518,
jev,typesafe/jev-1.13,typesafe,test-2848,Is there a way my new card can be renewed?,activate_my_card,card_about_to_expire,ok,False,0.98,0.97,437.32753700000467,1607,712,6.7494e-05,6.7494e-05,0.00019656,
jev,typesafe/jev-1.13,typesafe,test-2849,How do I activate a card I received?,activate_my_card,activate_my_card,ok,True,1,1,353.29254299995955,1605,712,6.741e-05,6.741e-05,0.000196308,
jev,typesafe/jev-1.13,typesafe,test-2857,"Please, activate my card",activate_my_card,activate_my_card,ok,True,1,1,458.14843499998096,1601,712,6.7242e-05,6.7242e-05,0.000195804,
jev,typesafe/jev-1.13,typesafe,test-2864,Activating my card,activate_my_card,activate_my_card,ok,True,1,1,499.8114310000092,1601,712,6.7242e-05,6.7242e-05,0.000195552,
jev,typesafe/jev-1.13,typesafe,test-2889,Why was I charged a fee for withdrawing cash?,cash_withdrawal_charge,cash_withdrawal_charge,ok,True,1,1,405.46260799997253,1606,712,6.7452e-05,6.7452e-05,0.000196686,
jev,typesafe/jev-1.13,typesafe,test-2894,A fee was charged for my recent withdrawal.,cash_withdrawal_charge,cash_withdrawal_charge,ok,True,1,1,353.0165430000052,1605,712,6.741e-05,6.741e-05,0.00019660199999999999,
jev,typesafe/jev-1.13,typesafe,test-2895,I got a fee for an ATM withdrawal.,cash_withdrawal_charge,cash_withdrawal_charge,ok,True,1,1,359.3567410000833,1605,712,6.741e-05,6.741e-05,0.000196224,
jev,typesafe/jev-1.13,typesafe,test-2898,Is there a fee for withdrawing cash?,cash_withdrawal_charge,cash_withdrawal_charge,ok,True,1,1,354.0795919999946,1604,712,6.7368e-05,6.7368e-05,0.000196308,
jev,typesafe/jev-1.13,typesafe,test-2899,"I've notice I was charged for withdrawing cash, can you explain why?",cash_withdrawal_charge,cash_withdrawal_charge,ok,True,1,1,314.09395499998936,1611,712,6.7662e-05,6.7662e-05,0.00019765199999999998,
jev,typesafe/jev-1.13,typesafe,test-2905,"While I was checking out in the grocery store, I realized I needed cash so I requested some.  However, I noticed there was a fee for this transaction.  Why did I get charged a fee?",cash_withdrawal_charge,cash_withdrawal_charge,ok,True,0.98,0.97,337.3772440000321,1638,712,6.8796e-05,6.8796e-05,0.000202356,
jev,typesafe/jev-1.13,typesafe,test-2910,"More fees, this time for withdrawing my own cash. Why are you robbing me?",cash_withdrawal_charge,cash_withdrawal_charge,ok,True,1,1,347.2878529999871,1614,712,6.7788e-05,6.7788e-05,0.00019786199999999998,
jev,typesafe/jev-1.13,typesafe,test-2928,What do I do if my card is expiring soon?,card_about_to_expire,card_about_to_expire,ok,True,1,1,459.22099399997387,1608,712,6.7536e-05,6.7536e-05,0.000196518,
jev,typesafe/jev-1.13,typesafe,test-293,What is the difference between standard and express delivery?,card_delivery_estimate,card_delivery_estimate,ok,True,0.63,0.61,299.05429699999513,1606,712,6.7452e-05,6.7452e-05,0.000197358,
jev,typesafe/jev-1.13,typesafe,test-2931,My card is about to expire and I need to know how much it costs and how long it takes to get a new one.,card_about_to_expire,card_about_to_expire,ok,True,1,1,328.7430239999958,1622,712,6.8124e-05,6.8124e-05,0.00019912199999999998,
jev,typesafe/jev-1.13,typesafe,test-2935,"I need a new card, my current card is nearly expired.",card_about_to_expire,card_about_to_expire,ok,True,1,1,381.1684499999992,1609,712,6.7578e-05,6.7578e-05,0.00019702199999999998,
jev,typesafe/jev-1.13,typesafe,test-2943,Do you have to order a new card before your current card expires?,card_about_to_expire,card_about_to_expire,ok,True,0.97,0.97,385.8561200000113,1610,712,6.762e-05,6.761999999999999e-05,0.000197526,
jev,typesafe/jev-1.13,typesafe,test-2948,Can I receive a new card while I am in China?,card_about_to_expire,card_arrival,ok,False,0.28,0.26,385.6695400000317,1608,712,6.7536e-05,6.7536e-05,0.000196686,
jev,typesafe/jev-1.13,typesafe,test-2953,My card is about to expire.,card_about_to_expire,card_about_to_expire,ok,True,1,1,328.0687650000327,1603,712,6.7326e-05,6.7326e-05,0.00019593,
jev,typesafe/jev-1.13,typesafe,test-2959,I need to know the cost and when I will receive a new card to replace an old one.,card_about_to_expire,card_delivery_estimate,ok,False,0.42,0.4,413.6605180000188,1616,712,6.7872e-05,6.7872e-05,0.000198198,
jev,typesafe/jev-1.13,typesafe,test-2962,My top-up for Google Pay isn't working,apple_pay_or_google_pay,top_up_failed,ok,False,0.74,0.73,362.09865199998603,1605,712,6.741e-05,6.741e-05,0.00019639199999999999,
jev,typesafe/jev-1.13,typesafe,test-2976,"If I want to top up, can I use Apple Pay?",apple_pay_or_google_pay,apple_pay_or_google_pay,ok,True,0.93,0.92,294.7039470000018,1609,712,6.7578e-05,6.7578e-05,0.000196518,
jev,typesafe/jev-1.13,typesafe,test-2979,My top up is not working in Apple Pay.,apple_pay_or_google_pay,top_up_failed,ok,False,0.55,0.54,346.831252999953,1606,712,6.7452e-05,6.7452e-05,0.00019639199999999999,
jev,typesafe/jev-1.13,typesafe,test-2988,I got my American Express in Apple Bay but top up is not working,apple_pay_or_google_pay,top_up_failed,ok,False,1,0.99,326.5921550000203,1610,712,6.762e-05,6.761999999999999e-05,0.000197484,
jev,typesafe/jev-1.13,typesafe,test-2991,"My American Express is in my Apple Pay and the top up is failing, why?",apple_pay_or_google_pay,top_up_failed,ok,False,0.78,0.77,305.7127460000338,1613,712,6.7746e-05,6.7746e-05,0.000197736,
jev,typesafe/jev-1.13,typesafe,test-2999,"Google pay and top up, I want it, can I get it?",apple_pay_or_google_pay,apple_pay_or_google_pay,ok,True,0.99,0.99,467.3421340000059,1611,712,6.7662e-05,6.7662e-05,0.00019677,
jev,typesafe/jev-1.13,typesafe,test-30,My card hasn't arrived yet.,card_arrival,card_arrival,ok,True,0.98,0.98,340.46957299999485,1603,712,6.7326e-05,6.7326e-05,0.00019593,
jev,typesafe/jev-1.13,typesafe,test-3006,How do you verify an identity?,verify_my_identity,verify_my_identity,ok,True,0.59,0.57,378.57719000004,1603,712,6.7326e-05,6.7326e-05,0.000196056,
jev,typesafe/jev-1.13,typesafe,test-3011,What do I need to verify my identity,verify_my_identity,verify_my_identity,ok,True,0.98,0.98,284.7056580000208,1604,712,6.7368e-05,6.7368e-05,0.000196308,
jev,typesafe/jev-1.13,typesafe,test-3013,I need some help with identity verification.,verify_my_identity,verify_my_identity,ok,True,0.93,0.93,306.0497369999939,1604,712,6.7368e-05,6.7368e-05,0.000196644,
jev,typesafe/jev-1.13,typesafe,test-3017,Let me know the steps for the identity checks,verify_my_identity,verify_my_identity,ok,True,0.87,0.86,387.6755499999854,1605,712,6.741e-05,6.741e-05,0.000196686,
jev,typesafe/jev-1.13,typesafe,test-3029,How do I go forth on verifying my identity?,verify_my_identity,verify_my_identity,ok,True,0.98,0.98,390.60524999999325,1606,712,6.7452e-05,6.7452e-05,0.00019660199999999999,
jev,typesafe/jev-1.13,typesafe,test-3039,What do I need to do to verify my identity?,verify_my_identity,verify_my_identity,ok,True,1,0.99,338.32475400005933,1607,712,6.7494e-05,6.7494e-05,0.00019660199999999999,
jev,typesafe/jev-1.13,typesafe,test-3040,I live in the US but want to get a card,country_support,get_physical_card,ok,False,0.5700000000000001,0.55,419.01218800002243,1607,712,6.7494e-05,6.7494e-05,0.000196434,
jev,typesafe/jev-1.13,typesafe,test-3043,What countries are supported?,country_support,country_support,ok,True,1,1,480.0129929999821,1601,712,6.7242e-05,6.7242e-05,0.000196014,
jev,typesafe/jev-1.13,typesafe,test-3054,"Please help me get a new card, I reside in the United States.",country_support,order_physical_card,ok,False,0.45,0.43,309.1330649999436,1611,712,6.7662e-05,6.7662e-05,0.000197358,
jev,typesafe/jev-1.13,typesafe,test-3066,"I need a card, but I'm in the US at the moment.",country_support,get_physical_card,ok,False,0.45,0.44,356.75848299998324,1611,712,6.7662e-05,6.7662e-05,0.00019677,
jev,typesafe/jev-1.13,typesafe,test-307,How long does shipping take to get to a US destination?,card_delivery_estimate,card_delivery_estimate,ok,True,0.85,0.84,403.432037999999,1608,712,6.7536e-05,6.7536e-05,0.000197106,
jev,typesafe/jev-1.13,typesafe,test-3075,"If i'm not in the UK, can I still get a card?",country_support,country_support,ok,True,0.77,0.76,293.87985700007994,1611,712,6.7662e-05,6.7662e-05,0.000196686,
jev,typesafe/jev-1.13,typesafe,test-3079,Can the card be mailed and used in Europe?,country_support,country_support,ok,True,0.79,0.78,420.7132070000516,1606,712,6.7452e-05,6.7452e-05,0.00019656,
jev,typesafe/jev-1.13,typesafe,test-308,Can I get my card expedited?,card_delivery_estimate,card_arrival,ok,False,0.61,0.59,449.8023549999998,1605,712,6.741e-05,6.741e-05,0.000195972,
jev,typesafe/jev-1.13,typesafe,test-309,How long until my card is delivered?,card_delivery_estimate,card_delivery_estimate,ok,True,0.95,0.95,305.0330560000002,1604,712,6.7368e-05,6.7368e-05,0.000196308,
jev,typesafe/jev-1.13,typesafe,test-31,I was expecting my new card and am wondering why I haven't received it yet?,card_arrival,card_arrival,ok,True,0.93,0.92,320.9644860000117,1613,712,6.7746e-05,6.7746e-05,0.000197946,
jev,typesafe/jev-1.13,typesafe,test-319,Can I have it be delivered at a certain time?,card_delivery_estimate,card_delivery_estimate,ok,True,0.59,0.58,413.8176589999348,1607,712,6.7494e-05,6.7494e-05,0.000196686,
jev,typesafe/jev-1.13,typesafe,test-320,"When traveling, can I auto top-up my card at certain times?",automatic_top_up,automatic_top_up,ok,True,1,1,304.6005259999656,1610,712,6.762e-05,6.761999999999999e-05,0.000197274,
jev,typesafe/jev-1.13,typesafe,test-322,Will it automatically top-up or do I need to do that manually if there isn't much cash left?,automatic_top_up,automatic_top_up,ok,True,1,1,393.3030399999989,1617,712,6.7914e-05,6.7914e-05,0.00019866,
jev,typesafe/jev-1.13,typesafe,test-341,"If I will be traveling, is there a way to auto top-up my card on certain days?",automatic_top_up,automatic_top_up,ok,True,1,1,346.71488300000783,1616,712,6.7872e-05,6.7872e-05,0.00019807199999999998,
jev,typesafe/jev-1.13,typesafe,test-345,Can I space out how often money is transferred along my travels?,automatic_top_up,transfer_timing,ok,False,0.98,0.97,434.2156369999284,1609,712,6.7578e-05,6.7578e-05,0.000197484,
jev,typesafe/jev-1.13,typesafe,test-351,Can I be topped up once I hit a certain balance?,automatic_top_up,automatic_top_up,ok,True,0.93,0.93,287.8087069999892,1608,712,6.7536e-05,6.7536e-05,0.00019681199999999999,
jev,typesafe/jev-1.13,typesafe,test-354,Can you explain where I can find the auto-top option?,automatic_top_up,automatic_top_up,ok,True,1,1,270.518098999979,1608,712,6.7536e-05,6.7536e-05,0.00019702199999999998,
jev,typesafe/jev-1.13,typesafe,test-357,"Is there a top-up feature, if there isn't a lot of money left?",automatic_top_up,automatic_top_up,ok,True,0.5,0.49,326.5846040000033,1613,712,6.7746e-05,6.7746e-05,0.0001974,
jev,typesafe/jev-1.13,typesafe,test-363,How do I know why my card isn't working?,card_not_working,card_not_working,ok,True,1,0.99,321.98822500000824,1607,712,6.7494e-05,6.7494e-05,0.000196476,
jev,typesafe/jev-1.13,typesafe,test-367,Can you please identify the problem with my bank card?,card_not_working,card_not_working,ok,True,1,1,408.6504480000003,1607,712,6.7494e-05,6.7494e-05,0.000197064,
jev,typesafe/jev-1.13,typesafe,test-37,Is there tracking info available?,card_arrival,card_arrival,ok,True,0.7,0.69,327.56227499997476,1602,712,6.7284e-05,6.7284e-05,0.00019618199999999999,
jev,typesafe/jev-1.13,typesafe,test-373,Can a card stop working?,card_not_working,card_not_working,ok,True,1,1,1508.7618930000172,1602,712,6.7284e-05,6.7284e-05,0.000195804,
jev,typesafe/jev-1.13,typesafe,test-380,My actual card isn't working.,card_not_working,card_not_working,ok,True,1,1,370.32884099998046,1603,712,6.7326e-05,6.7326e-05,0.000196014,
jev,typesafe/jev-1.13,typesafe,test-385,"I tried using my card today and it's not working, can you help me?",card_not_working,card_not_working,ok,True,0.99,0.99,325.6340149999596,1613,712,6.7746e-05,6.7746e-05,0.000197568,
jev,typesafe/jev-1.13,typesafe,test-397,Nothing goes through on my card.,card_not_working,declined_card_payment,ok,False,0.64,0.63,363.0505719999783,1603,712,6.7326e-05,6.7326e-05,0.00019614,
jev,typesafe/jev-1.13,typesafe,test-402,Can I change from one currency to another?,exchange_via_app,exchange_via_app,ok,True,0.52,0.5,328.11761399998795,1605,712,6.741e-05,6.741e-05,0.00019656,
jev,typesafe/jev-1.13,typesafe,test-406,How are currencies exchanged?,exchange_via_app,exchange_rate,ok,False,0.67,0.65,329.2305539999943,1601,712,6.7242e-05,6.7242e-05,0.000196014,
jev,typesafe/jev-1.13,typesafe,test-414,Is it possible to change to another currency?,exchange_via_app,fiat_currency_support,ok,False,0.91,0.89,291.8559270000005,1605,712,6.741e-05,6.741e-05,0.000196686,
jev,typesafe/jev-1.13,typesafe,test-42,Where do I link the new card?,card_linking,card_linking,ok,True,1,1,369.4891419999767,1604,712,6.7368e-05,6.7368e-05,0.000196014,
jev,typesafe/jev-1.13,typesafe,test-421,If I need GBP instead of AUD what do I do?,exchange_via_app,exchange_via_app,ok,True,0.48,0.46,384.8400200000033,1608,712,6.7536e-05,6.7536e-05,0.00019656,
jev,typesafe/jev-1.13,typesafe,test-431,I would like to exchange some currency.,exchange_via_app,exchange_via_app,ok,True,0.46,0.44,373.74231000000145,1604,712,6.7368e-05,6.7368e-05,0.000196434,
jev,typesafe/jev-1.13,typesafe,test-437,Can I use this app to change dollars into euros?,exchange_via_app,exchange_via_app,ok,True,0.99,0.98,369.0813419999904,1607,712,6.7494e-05,6.7494e-05,0.00019681199999999999,
jev,typesafe/jev-1.13,typesafe,test-450,"card is lost, please help",lost_or_stolen_card,lost_or_stolen_card,ok,True,1,1,449.92354499999783,1602,712,6.7284e-05,6.7284e-05,0.000195846,
jev,typesafe/jev-1.13,typesafe,test-452,My card is gone I think it was stolen,lost_or_stolen_card,lost_or_stolen_card,ok,True,1,1,353.02704299998004,1605,712,6.741e-05,6.741e-05,0.00019635,
jev,typesafe/jev-1.13,typesafe,test-456,Can you freeze my card it was stolen,lost_or_stolen_card,lost_or_stolen_card,ok,True,0.94,0.94,280.8026480000117,1604,712,6.7368e-05,6.7368e-05,0.000196308,
jev,typesafe/jev-1.13,typesafe,test-461,"Someone stole my wallet earlier today, not sure exactly when, probably on Piccadilly circus. Can you check if there were any attempts to use the card and obviously block it?",lost_or_stolen_card,lost_or_stolen_card,ok,True,0.99,0.99,374.98798099998385,1632,712,6.8544e-05,6.8544e-05,0.000202062,
jev,typesafe/jev-1.13,typesafe,test-462,I think I lost my card . I dont know how long it has been missing. Can you see if maybe someone else has been using it?,lost_or_stolen_card,lost_or_stolen_card,ok,True,0.8,0.8,284.90859799995087,1625,712,6.825e-05,6.824999999999999e-05,0.000199794,
jev,typesafe/jev-1.13,typesafe,test-468,My card got lost.,lost_or_stolen_card,lost_or_stolen_card,ok,True,1,1,303.6611369999591,1601,712,6.7242e-05,6.7242e-05,0.00019551,
jev,typesafe/jev-1.13,typesafe,test-47,How do I add the card to my account?,card_linking,card_linking,ok,True,0.98,0.98,339.2545439999958,1606,712,6.7452e-05,6.7452e-05,0.000196308,
jev,typesafe/jev-1.13,typesafe,test-476,I cannot find my credit card.,lost_or_stolen_card,lost_or_stolen_card,ok,True,1,1,297.85293699999966,1603,712,6.7326e-05,6.7326e-05,0.000196014,
jev,typesafe/jev-1.13,typesafe,test-481,How young can I be to open my own account?,age_limit,age_limit,ok,True,1,1,341.6797040000092,1607,712,6.7494e-05,6.7494e-05,0.00019656,
jev,typesafe/jev-1.13,typesafe,test-493,Could I open an account for my children?,age_limit,age_limit,ok,True,0.99,0.98,298.9159669999499,1605,712,6.741e-05,6.741e-05,0.000196476,
jev,typesafe/jev-1.13,typesafe,test-507,How old do you have to be to be able to open an account?,age_limit,age_limit,ok,True,1,1,433.73551700000826,1611,712,6.7662e-05,6.7662e-05,0.000197148,
jev,typesafe/jev-1.13,typesafe,test-510,will i be able to open an account for my daughter,age_limit,age_limit,ok,True,1,0.99,306.6398460000055,1607,712,6.7494e-05,6.7494e-05,0.000196854,
jev,typesafe/jev-1.13,typesafe,test-512,What age can sign up for services?,age_limit,age_limit,ok,True,1,1,424.73321700003,1604,712,6.7368e-05,6.7368e-05,0.000196224,
jev,typesafe/jev-1.13,typesafe,test-516,How old does my kids need to be to open an account?,age_limit,age_limit,ok,True,1,1,324.1945650000125,1609,712,6.7578e-05,6.7578e-05,0.000196938,
jev,typesafe/jev-1.13,typesafe,test-520,How do I get my PIN unlocked?,pin_blocked,pin_blocked,ok,True,1,0.99,319.37808600009885,1604,712,6.7368e-05,6.7368e-05,0.000196014,
jev,typesafe/jev-1.13,typesafe,test-521,Where can I view my PIN?,pin_blocked,change_pin,ok,False,0.8200000000000001,0.81,326.83851400000276,1603,712,6.7326e-05,6.7326e-05,0.000195804,
jev,typesafe/jev-1.13,typesafe,test-53,How do I add a card to the app?,card_linking,card_linking,ok,True,0.85,0.84,399.2253979999805,1606,712,6.7452e-05,6.7452e-05,0.000196098,
jev,typesafe/jev-1.13,typesafe,test-531,What should I do if I've tried to enter my PIN too often?,pin_blocked,pin_blocked,ok,True,1,1,391.33121899998514,1611,712,6.7662e-05,6.7662e-05,0.00019719,
jev,typesafe/jev-1.13,typesafe,test-54,Can I link my new card?,card_linking,card_linking,ok,True,1,0.99,337.26186400000006,1603,712,6.7326e-05,6.7326e-05,0.000195762,
jev,typesafe/jev-1.13,typesafe,test-549,What can you do to unblock my pin?,pin_blocked,pin_blocked,ok,True,1,1,304.5423460000893,1606,712,6.7452e-05,6.7452e-05,0.000196224,
jev,typesafe/jev-1.13,typesafe,test-555,"My card's frozen, what can I do?",pin_blocked,card_not_working,ok,False,0.98,0.97,338.99839399999473,1606,712,6.7452e-05,6.7452e-05,0.00019614,
jev,typesafe/jev-1.13,typesafe,test-556,How can I unlock the pin?,pin_blocked,pin_blocked,ok,True,0.96,0.95,298.0956770000048,1603,712,6.7326e-05,6.7326e-05,0.000195846,
jev,typesafe/jev-1.13,typesafe,test-582,"When I tried to pay for my bus ride, the contactless payment wouldn't work. How can I prevent this in the future?",contactless_not_working,contactless_not_working,ok,True,1,1,416.9201080000057,1624,712,6.8208e-05,6.8208e-05,0.000199542,
jev,typesafe/jev-1.13,typesafe,test-584,"I wanted to use my card contactless but it doesn't seem to be working, what could be the problem?",contactless_not_working,contactless_not_working,ok,True,1,1,392.62452900002245,1620,712,6.804e-05,6.803999999999999e-05,0.00019887,
jev,typesafe/jev-1.13,typesafe,test-585,How do I make contactless work,contactless_not_working,contactless_not_working,ok,True,1,1,290.598806999973,1604,712,6.7368e-05,6.7368e-05,0.000196056,
jev,typesafe/jev-1.13,typesafe,test-589,I wanted to use my contactless at the metro today but it didn't accept it!,contactless_not_working,contactless_not_working,ok,True,1,1,311.27981599996565,1615,712,6.783e-05,6.782999999999999e-05,0.000197904,
jev,typesafe/jev-1.13,typesafe,test-595,How do I use contactless pay?,contactless_not_working,contactless_not_working,ok,True,0.5700000000000001,0.56,310.7121659999975,1605,712,6.741e-05,6.741e-05,0.000196014,
jev,typesafe/jev-1.13,typesafe,test-596,How do I enable contactless pay?,contactless_not_working,contactless_not_working,ok,True,0.52,0.5,355.84712299999956,1605,712,6.741e-05,6.741e-05,0.00019614,
jev,typesafe/jev-1.13,typesafe,test-61,I've received my card so now I need to know how to sync it to the app.,card_linking,card_linking,ok,True,0.98,0.98,281.1390690000262,1615,712,6.783e-05,6.782999999999999e-05,0.000197736,
jev,typesafe/jev-1.13,typesafe,test-612,Will you deal with SWIFT transfers?,top_up_by_bank_transfer_charge,transfer_into_account,ok,False,0.79,0.78,345.1895030000014,1604,712,6.7368e-05,6.7368e-05,0.000196266,
jev,typesafe/jev-1.13,typesafe,test-617,Will I be charged if someone needs to send me money?,top_up_by_bank_transfer_charge,receiving_money,ok,False,0.84,0.83,292.1806070000166,1608,712,6.7536e-05,6.7536e-05,0.00019698,
jev,typesafe/jev-1.13,typesafe,test-620,What are the charges for receiving money?,top_up_by_bank_transfer_charge,receiving_money,ok,False,0.98,0.97,421.29186800000025,1604,712,6.7368e-05,6.7368e-05,0.000196518,
jev,typesafe/jev-1.13,typesafe,test-621,What is the fee to receive money?,top_up_by_bank_transfer_charge,receiving_money,ok,False,0.96,0.94,299.921117000049,1604,712,6.7368e-05,6.7368e-05,0.00019618199999999999,
jev,typesafe/jev-1.13,typesafe,test-622,How much am I charged for a SEPA transfer?,top_up_by_bank_transfer_charge,transfer_fee_charged,ok,False,0.99,0.99,339.6444739999715,1607,712,6.7494e-05,6.7494e-05,0.00019656,
jev,typesafe/jev-1.13,typesafe,test-625,Is there a charge for topping up by transfer?,top_up_by_bank_transfer_charge,top_up_by_bank_transfer_charge,ok,True,1,1,385.6071210000082,1606,712,6.7452e-05,6.7452e-05,0.000196686,
jev,typesafe/jev-1.13,typesafe,test-636,What us the fee to transfer money from my bank?,top_up_by_bank_transfer_charge,transfer_fee_charged,ok,False,0.9,0.89,321.68704499999876,1607,712,6.7494e-05,6.7494e-05,0.00019677,
jev,typesafe/jev-1.13,typesafe,test-648,What is going on? My top-up is still pending. I use your system all the time but now it is just showing as pending.,pending_top_up,pending_top_up,ok,True,1,1,372.14423099998385,1624,712,6.8208e-05,6.8208e-05,0.000199626,
jev,typesafe/jev-1.13,typesafe,test-657,top-up is slow to process,pending_top_up,pending_top_up,ok,True,0.96,0.95,305.9778670000378,1602,712,6.7284e-05,6.7284e-05,0.000195846,
jev,typesafe/jev-1.13,typesafe,test-660,Why hasn't my top-up been completed?,pending_top_up,pending_top_up,ok,True,0.9400000000000001,0.93,347.72872299997834,1605,712,6.741e-05,6.741e-05,0.000196308,
jev,typesafe/jev-1.13,typesafe,test-663,Why is my top up still pending?,pending_top_up,pending_top_up,ok,True,1,1,320.27680600003805,1604,712,6.7368e-05,6.7368e-05,0.000196098,
jev,typesafe/jev-1.13,typesafe,test-667,I'm attempting to top-up my account but it has been pending for an hour.,pending_top_up,pending_top_up,ok,True,1,1,306.0564070000546,1613,712,6.7746e-05,6.7746e-05,0.00019782,
jev,typesafe/jev-1.13,typesafe,test-670,"My top up hasn't worked, it's been stuck in pending for the last couple hours",pending_top_up,pending_top_up,ok,True,0.99,0.99,467.7059440000012,1614,712,6.7788e-05,6.7788e-05,0.00019803,
jev,typesafe/jev-1.13,typesafe,test-685,I need you to cancel a transfer that I made.  It is the wrong account number and the app won't let me stop the transaction.  Please stop it!,cancel_transfer,cancel_transfer,ok,True,0.98,0.97,389.3146499999566,1630,712,6.846e-05,6.845999999999999e-05,0.000200676,
jev,typesafe/jev-1.13,typesafe,test-687,I would like to revert a transaction I did this morning,cancel_transfer,cancel_transfer,ok,True,0.52,0.51,325.4086750000715,1607,712,6.7494e-05,6.7494e-05,0.000197106,
jev,typesafe/jev-1.13,typesafe,test-691,I accidentally made a transaction to the wrong account.,cancel_transfer,cancel_transfer,ok,True,0.89,0.87,460.9790539999958,1606,712,6.7452e-05,6.7452e-05,0.000197106,
jev,typesafe/jev-1.13,typesafe,test-694,"This is URGENT, I typed the wrong payment information for a payment I needed to make and have clicked send, I need to reverse the transaction immediately.",cancel_transfer,cancel_transfer,ok,True,0.98,0.97,304.2545059999684,1628,712,6.8376e-05,6.8376e-05,0.000201264,
jev,typesafe/jev-1.13,typesafe,test-699,Can I cancel a transfer if is already processed?,cancel_transfer,cancel_transfer,ok,True,0.99,0.99,315.2182449999964,1606,712,6.7452e-05,6.7452e-05,0.00019681199999999999,
jev,typesafe/jev-1.13,typesafe,test-700,I transferred the wrong amount and would like to cancel the transaction.,cancel_transfer,cancel_transfer,ok,True,1,1,337.0195650000096,1609,712,6.7578e-05,6.7578e-05,0.00019782,
jev,typesafe/jev-1.13,typesafe,test-715,"My recent transfer needs to be cancelled immediately; it was a mistake, please can you cancel it before it goes through?",cancel_transfer,cancel_transfer,ok,True,0.97,0.97,416.41472699999576,1620,712,6.804e-05,6.803999999999999e-05,0.000199836,
jev,typesafe/jev-1.13,typesafe,test-723,What is the limit to top up?,top_up_limits,top_up_limits,ok,True,1,1,409.39735800004564,1604,712,6.7368e-05,6.7368e-05,0.000195972,
jev,typesafe/jev-1.13,typesafe,test-724,How much money can i top up?,top_up_limits,top_up_limits,ok,True,1,1,351.60862299997825,1604,712,6.7368e-05,6.7368e-05,0.000195972,
jev,typesafe/jev-1.13,typesafe,test-739,Can I top-up as much as I want?,top_up_limits,top_up_limits,ok,True,1,1,314.6033349999925,1606,712,6.7452e-05,6.7452e-05,0.000196098,
jev,typesafe/jev-1.13,typesafe,test-741,When I top up what are the amoutn limits.,top_up_limits,top_up_limits,ok,True,1,1,336.8309129999252,1608,712,6.7536e-05,6.7536e-05,0.000196518,
jev,typesafe/jev-1.13,typesafe,test-742,Is there a limit on top-ups?,top_up_limits,top_up_limits,ok,True,1,1,329.14273499994306,1604,712,6.7368e-05,6.7368e-05,0.000195972,
jev,typesafe/jev-1.13,typesafe,test-754,Is there a limit for top-ups?,top_up_limits,top_up_limits,ok,True,1,1,361.0905919999932,1604,712,6.7368e-05,6.7368e-05,0.000196014,
jev,typesafe/jev-1.13,typesafe,test-756,How can I tell if there is a top-up limit?,top_up_limits,top_up_limits,ok,True,1,1,360.9965719999891,1608,712,6.7536e-05,6.7536e-05,0.00019656,
jev,typesafe/jev-1.13,typesafe,test-760,"I don't know if this is an issue with the ATM or my account, but I just tried withdrawing 30 pounds from the ATM I'm at now and it only gave me 10. Is this a glitch or what exactly is going on?",wrong_amount_of_cash_received,wrong_amount_of_cash_received,ok,True,1,1,296.49936799996067,1648,712,6.9216e-05,6.9216e-05,0.000202902,
jev,typesafe/jev-1.13,typesafe,test-761,I didn't get all the cash I requested for at the ATM,wrong_amount_of_cash_received,wrong_amount_of_cash_received,ok,True,0.99,0.99,337.32588399993256,1609,712,6.7578e-05,6.7578e-05,0.00019698,
jev,typesafe/jev-1.13,typesafe,test-763,Why did I not get my cash back after I withdrew?,wrong_amount_of_cash_received,wrong_amount_of_cash_received,ok,True,0.86,0.85,401.76070899993647,1608,712,6.7536e-05,6.7536e-05,0.00019681199999999999,
jev,typesafe/jev-1.13,typesafe,test-77,"I already have one of your cards, how do I link them?",card_linking,card_linking,ok,True,1,1,378.0443010000745,1610,712,6.762e-05,6.761999999999999e-05,0.00019702199999999998,
jev,typesafe/jev-1.13,typesafe,test-772,"How can I request cash back? The ATM just gave me the wrong amount, the app shows the amount that I've been actually charged though...",wrong_amount_of_cash_received,wrong_amount_of_cash_received,ok,True,1,1,477.2357029999839,1625,712,6.825e-05,6.824999999999999e-05,0.000200424,
jev,typesafe/jev-1.13,typesafe,test-780,I have not received the amount of cash i was supposed to.,wrong_amount_of_cash_received,wrong_amount_of_cash_received,ok,True,1,0.99,351.24686399999337,1609,712,6.7578e-05,6.7578e-05,0.00019719,
jev,typesafe/jev-1.13,typesafe,test-782,Where is the money that I asked for? I asked for more than I got!,wrong_amount_of_cash_received,wrong_amount_of_cash_received,ok,True,0.99,0.98,327.57882499997504,1613,712,6.7746e-05,6.7746e-05,0.000197526,
jev,typesafe/jev-1.13,typesafe,test-806,Why was I charged for card payment?,card_payment_fee_charged,card_payment_fee_charged,ok,True,0.8,0.78,321.4957250000007,1604,712,6.7368e-05,6.7368e-05,0.000196266,
jev,typesafe/jev-1.13,typesafe,test-809,Why was I charged an extra fee when paying with my card?,card_payment_fee_charged,card_payment_fee_charged,ok,True,1,0.99,306.72659599990584,1609,712,6.7578e-05,6.7578e-05,0.000197148,
jev,typesafe/jev-1.13,typesafe,test-811,Why are there fees for card usage?,card_payment_fee_charged,card_payment_fee_charged,ok,True,1,0.99,417.340116999927,1604,712,6.7368e-05,6.7368e-05,0.000196224,
jev,typesafe/jev-1.13,typesafe,test-813,What is the fee charged with this card payment?,card_payment_fee_charged,card_payment_fee_charged,ok,True,1,1,362.6131119999918,1606,712,6.7452e-05,6.7452e-05,0.00019677,
jev,typesafe/jev-1.13,typesafe,test-822,Paying in card resulted in a fee,card_payment_fee_charged,card_payment_fee_charged,ok,True,1,1,336.86623399998643,1604,712,6.7368e-05,6.7368e-05,0.00019614,
jev,typesafe/jev-1.13,typesafe,test-835,There is a fee on my account. Why?,card_payment_fee_charged,extra_charge_on_statement,ok,False,0.8200000000000001,0.81,331.12649500000043,1606,712,6.7452e-05,6.7452e-05,0.000196224,
jev,typesafe/jev-1.13,typesafe,test-837,I was charged a fee for a card payment. Why?,card_payment_fee_charged,card_payment_fee_charged,ok,True,1,1,366.66835199994966,1608,712,6.7536e-05,6.7536e-05,0.000196644,
jev,typesafe/jev-1.13,typesafe,test-842,I am still waiting for a transaction to be completed,transfer_not_received_by_recipient,pending_transfer,ok,False,0.73,0.72,367.4035810000496,1606,712,6.7452e-05,6.7452e-05,0.00019698,
jev,typesafe/jev-1.13,typesafe,test-849,how long do money transfers take?,transfer_not_received_by_recipient,transfer_timing,ok,False,1,1,334.84604500001296,1603,712,6.7326e-05,6.7326e-05,0.00019618199999999999,
jev,typesafe/jev-1.13,typesafe,test-854,I completed a money transaction but the recipient hasn't received it,transfer_not_received_by_recipient,transfer_not_received_by_recipient,ok,True,1,1,399.89824000000954,1608,712,6.7536e-05,6.7536e-05,0.00019765199999999998,
jev,typesafe/jev-1.13,typesafe,test-857,I need to find out why my transfer didn't get there.,transfer_not_received_by_recipient,transfer_not_received_by_recipient,ok,True,1,1,420.05725700000767,1609,712,6.7578e-05,6.7578e-05,0.00019698,
jev,typesafe/jev-1.13,typesafe,test-868,Is there a reason why my transaction is taking so long?,transfer_not_received_by_recipient,transfer_timing,ok,False,0.86,0.85,360.6643519999925,1608,712,6.7536e-05,6.7536e-05,0.000197106,
jev,typesafe/jev-1.13,typesafe,test-873,When will my funds transfer?,transfer_not_received_by_recipient,transfer_timing,ok,False,0.99,0.99,353.12022199999774,1602,712,6.7284e-05,6.7284e-05,0.000195972,
jev,typesafe/jev-1.13,typesafe,test-88,How are exchange rates calculated?,exchange_rate,exchange_rate,ok,True,1,1,369.9690620000474,1602,712,6.7284e-05,6.7284e-05,0.000196224,
jev,typesafe/jev-1.13,typesafe,test-889,can you tell me what cards and currencies you take?,supported_cards_and_currencies,supported_cards_and_currencies,ok,True,0.99,0.99,366.64154099998996,1607,712,6.7494e-05,6.7494e-05,0.000196938,
jev,typesafe/jev-1.13,typesafe,test-892,What is accepted in regards to cards and currencies?,supported_cards_and_currencies,supported_cards_and_currencies,ok,True,0.97,0.97,465.68478400004096,1606,712,6.7452e-05,6.7452e-05,0.00019698,
jev,typesafe/jev-1.13,typesafe,test-894,I would like to add money to my account through my American Express.,supported_cards_and_currencies,topping_up_by_card,ok,False,1,0.99,277.30904900003225,1610,712,6.762e-05,6.761999999999999e-05,0.00019765199999999998,
jev,typesafe/jev-1.13,typesafe,test-899,How can I use American Express to add money to my account?,supported_cards_and_currencies,topping_up_by_card,ok,False,1,0.99,341.9006229999941,1609,712,6.7578e-05,6.7578e-05,0.00019723199999999998,
jev,typesafe/jev-1.13,typesafe,test-900,"When adding money, what are the currencies you take?",supported_cards_and_currencies,supported_cards_and_currencies,ok,True,0.46,0.45,337.60655399993993,1607,712,6.7494e-05,6.7494e-05,0.00019698,
jev,typesafe/jev-1.13,typesafe,test-904,why wouldn't you support american express? its a card i like and use often and i don't want to get a different one,supported_cards_and_currencies,supported_cards_and_currencies,ok,True,0.91,0.9,355.72248300001957,1622,712,6.8124e-05,6.8124e-05,0.000199584,
jev,typesafe/jev-1.13,typesafe,test-910,What are all the currencies and cards supported to use this?,supported_cards_and_currencies,supported_cards_and_currencies,ok,True,1,1,388.3672300000908,1608,712,6.7536e-05,6.7536e-05,0.000197316,
jev,typesafe/jev-1.13,typesafe,test-926,Can you tell me how to order a virtual card?,getting_virtual_card,getting_virtual_card,ok,True,0.98,0.98,310.31956600002013,1607,712,6.7494e-05,6.7494e-05,0.000196644,
jev,typesafe/jev-1.13,typesafe,test-928,what is the virtual card,getting_virtual_card,getting_virtual_card,ok,True,0.99,0.98,285.6865270000417,1601,712,6.7242e-05,6.7242e-05,0.000195804,
jev,typesafe/jev-1.13,typesafe,test-935,Is this where I order a virtual card?,getting_virtual_card,getting_virtual_card,ok,True,0.95,0.95,291.6045870000089,1605,712,6.741e-05,6.741e-05,0.00019635,
jev,typesafe/jev-1.13,typesafe,test-937,help me obtain a virtual card,getting_virtual_card,getting_virtual_card,ok,True,0.99,0.99,309.6686060000211,1602,712,6.7284e-05,6.7284e-05,0.000196014,
jev,typesafe/jev-1.13,typesafe,test-942,I want one of those virtual cards!,getting_virtual_card,getting_virtual_card,ok,True,0.98,0.97,353.13002199993934,1604,712,6.7368e-05,6.7368e-05,0.000196224,
jev,typesafe/jev-1.13,typesafe,test-948,How do I order a virtual card?,getting_virtual_card,getting_virtual_card,ok,True,0.97,0.97,360.8725919999415,1604,712,6.7368e-05,6.7368e-05,0.000196056,
jev,typesafe/jev-1.13,typesafe,test-953,Where are the virtual cards located?,getting_virtual_card,getting_virtual_card,ok,True,0.9,0.89,399.8541279999772,1603,712,6.7326e-05,6.7326e-05,0.000196308,
jev,typesafe/jev-1.13,typesafe,test-960,Will my card be accepted all over the world?,card_acceptance,card_acceptance,ok,True,0.97,0.96,335.53256500000134,1606,712,6.7452e-05,6.7452e-05,0.000196644,
jev,typesafe/jev-1.13,typesafe,test-961,Who accepts this card?,card_acceptance,card_acceptance,ok,True,1,1,394.25735000002896,1601,712,6.7242e-05,6.7242e-05,0.00019572,
jev,typesafe/jev-1.13,typesafe,test-968,Can I use my card anywhere I want?,card_acceptance,card_acceptance,ok,True,0.97,0.97,354.195882,1605,712,6.741e-05,6.741e-05,0.000196224,
jev,typesafe/jev-1.13,typesafe,test-973,Is my card accepted everywhere?,card_acceptance,card_acceptance,ok,True,1,1,355.5969419999892,1602,712,6.7284e-05,6.7284e-05,0.000196098,
jev,typesafe/jev-1.13,typesafe,test-986,Where is my card accepted?,card_acceptance,card_acceptance,ok,True,1,1,272.51327900006436,1602,712,6.7284e-05,6.7284e-05,0.000195888,
jev,typesafe/jev-1.13,typesafe,test-987,Where can I pay with my debit or credit card?,card_acceptance,card_acceptance,ok,True,0.99,0.99,300.03024600000936,1607,712,6.7494e-05,6.7494e-05,0.000196686,
mercury,inception/mercury-2.5,inception,test-1,"I still have not received my new card, I ordered over a week ago.",card_arrival,card_delivery_estimate,ok,False,0.92,,997.5991419999627,1493,216,9.212e-05,9.212e-05,0.00036708,
mercury,inception/mercury-2.5,inception,test-1006,The app wouldn't accept my top up.,top_up_reverted,top_up_failed,ok,False,0.95,,1646.1707010000246,1476,62,6.834e-05,6.834e-05,0.00036584,
mercury,inception/mercury-2.5,inception,test-101,What exchange rate do you use?,exchange_rate,exchange_rate,ok,True,0.95,,707.593067000038,1488,75,7.077e-05,7.077e-05,0.00036568,
mercury,inception/mercury-2.5,inception,test-1015,The application reverted my top-up.,top_up_reverted,top_up_reverted,ok,True,0.98,,737.4421929999953,1521,77,7.239e-05,7.239e-05,0.00036587999999999996,
mercury,inception/mercury-2.5,inception,test-1016,I think my top-up was cancelled.,top_up_reverted,top_up_reverted,ok,True,0.95,,614.4257219999854,1518,57,6.927e-05,6.927e-05,0.00036576,
mercury,inception/mercury-2.5,inception,test-1022,For what reason would a top up be reverted and returned to my account?,top_up_reverted,top_up_reverted,ok,True,0.95,,656.9021499999944,1544,59,7.061e-05,7.061e-05,0.00036728,
mercury,inception/mercury-2.5,inception,test-1026,The app reverted my top off.,top_up_reverted,top_up_reverted,ok,True,0.98,,681.307996999938,1461,72,6.924e-05,6.924000000000001e-05,0.0003656,
mercury,inception/mercury-2.5,inception,test-103,What do you base your exchange rates on?,exchange_rate,exchange_rate,ok,True,0.95,,726.928893999997,1504,74,7.126e-05,7.125999999999999e-05,0.00036607999999999996,
mercury,inception/mercury-2.5,inception,test-1033,Causes of top-up cancellation,top_up_reverted,top_up_reverted,ok,True,0.85,,966.841293999998,1501,125,7.879e-05,7.879e-05,0.00036564,
mercury,inception/mercury-2.5,inception,test-1037,My top-up has been cancelled.,top_up_reverted,top_up_reverted,ok,True,0.95,,630.6406410000054,1513,76,7.192e-05,7.192e-05,0.00036564,
mercury,inception/mercury-2.5,inception,test-1048,cash from this morning has not deposited,balance_not_updated_after_cheque_or_cash_deposit,balance_not_updated_after_cheque_or_cash_deposit,ok,True,0.95,,624.6503119999979,1522,78,7.258e-05,7.258e-05,0.00036607999999999996,
mercury,inception/mercury-2.5,inception,test-1054,I have paid money into my account but it doesn't show.,balance_not_updated_after_cheque_or_cash_deposit,balance_not_updated_after_cheque_or_cash_deposit,ok,True,0.85,,828.4535269999178,1511,119,7.829e-05,7.829000000000001e-05,0.00036664,
mercury,inception/mercury-2.5,inception,test-1055,The balance on my account wasn't updated after I made a depost.,balance_not_updated_after_cheque_or_cash_deposit,balance_not_updated_after_cheque_or_cash_deposit,ok,True,0.95,,1604.330935999984,1529,52,6.896e-05,6.896e-05,0.00036700000000000003,
mercury,inception/mercury-2.5,inception,test-1061,My bank statement doesn't show the cash deposit I made recently.,balance_not_updated_after_cheque_or_cash_deposit,balance_not_updated_after_cheque_or_cash_deposit,ok,True,0.95,,713.7578450000146,1477,61,6.823e-05,6.823e-05,0.00036704,
mercury,inception/mercury-2.5,inception,test-1068,What happened to the cash that I tried to deposit into my account? It's gone!,balance_not_updated_after_cheque_or_cash_deposit,balance_not_updated_after_cheque_or_cash_deposit,ok,True,0.95,,648.3960899999947,1528,48,6.832e-05,6.832e-05,0.00036755999999999996,
mercury,inception/mercury-2.5,inception,test-1075,How come my cash deposit is not showing up. This can't be right. There must be some mistake. Where did my cash go. You better not have lost it as I need this money asap.,balance_not_updated_after_cheque_or_cash_deposit,balance_not_updated_after_cheque_or_cash_deposit,ok,True,0.98,,694.6309969999711,1498,74,7.102e-05,7.102000000000001e-05,0.00037124,
mercury,inception/mercury-2.5,inception,test-1080,I have a strange payment in my statement,card_payment_not_recognised,card_payment_not_recognised,ok,True,0.92,,658.7732279999982,1503,67,7.017e-05,7.017e-05,0.00036607999999999996,
mercury,inception/mercury-2.5,inception,test-1081,There is a charge on my card that I did not make,card_payment_not_recognised,card_payment_not_recognised,ok,True,0.95,,622.0378319999436,1528,65,7.087e-05,7.087e-05,0.0003664,
mercury,inception/mercury-2.5,inception,test-1084,An unauthorized payment is in my app,card_payment_not_recognised,card_payment_not_recognised,ok,True,0.95,,702.4035259999946,1527,106,7.698e-05,7.698000000000001e-05,0.00036592,
mercury,inception/mercury-2.5,inception,test-110,Where did your guys exchange rates come from?,exchange_rate,exchange_rate,ok,True,0.92,,658.4574900000007,1472,58,6.758e-05,6.758e-05,0.00036627999999999997,
mercury,inception/mercury-2.5,inception,test-1101,I think my statement has a fraudulent charge,card_payment_not_recognised,card_payment_not_recognised,ok,True,0.95,,947.0446959999972,1534,85,7.411e-05,7.411e-05,0.00036624,
mercury,inception/mercury-2.5,inception,test-1104,I have a payment listed in error.,card_payment_not_recognised,card_payment_not_recognised,ok,True,0.85,,685.5418070000596,1521,83,7.329e-05,7.329e-05,0.0003658,
mercury,inception/mercury-2.5,inception,test-111,How are you determining your exchange rates?,exchange_rate,exchange_rate,ok,True,0.95,,656.541138999979,1475,76,7.04e-05,7.04e-05,0.00036624,
mercury,inception/mercury-2.5,inception,test-1113,There's a recent charge on my card that I know I didn't make because I've never seen the name before. Can we investigate this?,card_payment_not_recognised,card_payment_not_recognised,ok,True,0.95,,701.6283259999473,1530,94,7.53e-05,7.53e-05,0.00036952,
mercury,inception/mercury-2.5,inception,test-1116,I think there has been a purchase made that wasn't by me.,card_payment_not_recognised,compromised_card,ok,False,0.95,,893.21749000001,1539,58,7.026e-05,7.026e-05,0.00036676,
mercury,inception/mercury-2.5,inception,test-1122,How do I update my details?,edit_personal_details,edit_personal_details,ok,True,0.98,,712.7017239999841,1476,52,6.684e-05,6.684e-05,0.00036556,
mercury,inception/mercury-2.5,inception,test-1129,I need to edit the personal details section of my account,edit_personal_details,edit_personal_details,ok,True,0.99,,613.9824720000615,1526,73,7.199e-05,7.199e-05,0.00036676,
mercury,inception/mercury-2.5,inception,test-1131,Where can I go to modify my detail?,edit_personal_details,edit_personal_details,ok,True,0.95,,570.482416999992,1507,47,6.733e-05,6.733e-05,0.00036587999999999996,
mercury,inception/mercury-2.5,inception,test-1146,How do I update my current residence details?,edit_personal_details,edit_personal_details,ok,True,0.98,,626.5153110000538,1468,55,6.697e-05,6.697e-05,0.00036627999999999997,
mercury,inception/mercury-2.5,inception,test-1156,I need to change my name what do I do?,edit_personal_details,edit_personal_details,ok,True,0.98,,774.3815699999977,1531,62,7.054e-05,7.054e-05,0.000366,
mercury,inception/mercury-2.5,inception,test-1158,How do I change my address?,edit_personal_details,edit_personal_details,ok,True,0.98,,625.4498110000277,1536,45,6.819e-05,6.819000000000001e-05,0.00036556,
mercury,inception/mercury-2.5,inception,test-1161,I'd rather not verify my identity.,why_verify_identity,verify_my_identity,ok,False,0.9,,755.9287310000218,1485,115,7.665e-05,7.664999999999999e-05,0.00036584,
mercury,inception/mercury-2.5,inception,test-1162,do I need to verify my identity every time I log into my account?,why_verify_identity,why_verify_identity,ok,True,0.92,,654.3202279999969,1507,63,6.973e-05,6.973e-05,0.00036708,
mercury,inception/mercury-2.5,inception,test-1168,Why is identity verification mandatory?,why_verify_identity,why_verify_identity,ok,True,0.98,,684.521076999954,1463,54,6.662e-05,6.662000000000001e-05,0.00036604,
mercury,inception/mercury-2.5,inception,test-118,when does the rate get determined,exchange_rate,exchange_rate,ok,True,0.95,,611.9649830000126,1470,50,6.63e-05,6.63e-05,0.0003658,
mercury,inception/mercury-2.5,inception,test-1180,Why am I required to do an identity check?,why_verify_identity,why_verify_identity,ok,True,0.98,,549.6341279999979,1510,48,6.76e-05,6.76e-05,0.00036616000000000003,
mercury,inception/mercury-2.5,inception,test-1181,Why am I being asked to have an identity check,why_verify_identity,why_verify_identity,ok,True,0.95,,671.252027999959,1536,57,6.999e-05,6.999000000000001e-05,0.00036632,
mercury,inception/mercury-2.5,inception,test-1189,I do not wish to verify my identity.,why_verify_identity,verify_my_identity,ok,False,0.95,,650.2849100000458,1513,84,7.312e-05,7.312e-05,0.00036592,
mercury,inception/mercury-2.5,inception,test-1197,Do I have to verify my identity?,why_verify_identity,why_verify_identity,ok,True,0.95,,596.6325329999672,1527,51,6.873e-05,6.873e-05,0.00036576,
mercury,inception/mercury-2.5,inception,test-1207,I'm having trouble verifying my ID.,unable_to_verify_identity,unable_to_verify_identity,ok,True,0.98,,603.9535230000038,1523,53,6.887e-05,6.887e-05,0.00036587999999999996,
mercury,inception/mercury-2.5,inception,test-1211,I can't verify my ID.,unable_to_verify_identity,unable_to_verify_identity,ok,True,0.95,,746.5758229999919,1479,109,7.551e-05,7.551e-05,0.00036532000000000003,
mercury,inception/mercury-2.5,inception,test-1218,My ID won't be verified!,unable_to_verify_identity,unable_to_verify_identity,ok,True,0.95,,646.7598999999464,1533,73,7.227e-05,7.227e-05,0.00036543999999999997,
mercury,inception/mercury-2.5,inception,test-1224,What's with not verifying my Id?,unable_to_verify_identity,why_verify_identity,ok,False,0.95,,637.404720999999,1482,65,6.903e-05,6.903000000000001e-05,0.00036576,
mercury,inception/mercury-2.5,inception,test-1226,"I tried verifying my ID, but it won't let me.",unable_to_verify_identity,unable_to_verify_identity,ok,True,0.98,,708.8498050000053,1494,58,6.846e-05,6.846e-05,0.00036627999999999997,
mercury,inception/mercury-2.5,inception,test-1232,It doesn't let me verify my identity.,unable_to_verify_identity,unable_to_verify_identity,ok,True,0.98,,707.6093850000179,1538,83,7.397e-05,7.397000000000001e-05,0.00036596,
mercury,inception/mercury-2.5,inception,test-1240,What do I do with my card PIN?,get_physical_card,pin_blocked,ok,False,0.75,,847.8043459999608,1477,147,8.113e-05,8.113e-05,0.00036568,
mercury,inception/mercury-2.5,inception,test-1244,I cannot seem to find my PIN. Where is it?,get_physical_card,passcode_forgotten,ok,False,0.92,,859.4659929999616,1507,137,8.083e-05,8.083e-05,0.00036616000000000003,
mercury,inception/mercury-2.5,inception,test-125,This rate is too low. Are you sure your using the right exchange rate.,card_payment_wrong_exchange_rate,exchange_rate,ok,False,0.95,,791.6617090000072,1502,110,7.658e-05,7.658e-05,0.00036728,
mercury,inception/mercury-2.5,inception,test-1253,"If I need a PIN for my card, where is it located?",get_physical_card,activate_my_card,ok,False,0.85,,798.8113479999993,1531,114,7.834e-05,7.834e-05,0.00036644,
mercury,inception/mercury-2.5,inception,test-1257,I received my card but not my PIN.,get_physical_card,passcode_forgotten,ok,False,0.7,,746.4530019999947,1473,109,7.527e-05,7.527e-05,0.00036584,
mercury,inception/mercury-2.5,inception,test-1268,I cannot locate the card PIN.,get_physical_card,passcode_forgotten,ok,False,0.95,,670.3172780000605,1476,73,6.999e-05,6.999e-05,0.00036564,
mercury,inception/mercury-2.5,inception,test-1270,Where can I find my PIN?,get_physical_card,passcode_forgotten,ok,False,0.92,,890.979200999951,1465,81,7.075e-05,7.075e-05,0.00036543999999999997,
mercury,inception/mercury-2.5,inception,test-1275,What do I need to do for a PIN?,get_physical_card,change_pin,ok,False,0.95,,692.3669460000237,1482,75,7.053e-05,7.053e-05,0.00036572,
mercury,inception/mercury-2.5,inception,test-128,I bought something in a foreign currency but the rate applied is wrong!,card_payment_wrong_exchange_rate,card_payment_wrong_exchange_rate,ok,True,0.95,,732.5545029999994,1530,129,8.055e-05,8.054999999999999e-05,0.00036732,
mercury,inception/mercury-2.5,inception,test-1285,Do you guys accept mastercard or visa?,visa_or_mastercard,visa_or_mastercard,ok,True,0.95,,626.2910519999568,1468,66,6.862e-05,6.862e-05,0.000366,
mercury,inception/mercury-2.5,inception,test-1287,Can you give me a visa?,visa_or_mastercard,visa_or_mastercard,ok,True,0.95,,619.4333420000003,1475,50,6.65e-05,6.65e-05,0.0003654,
mercury,inception/mercury-2.5,inception,test-1291,I'd rather get a Mastercard,visa_or_mastercard,visa_or_mastercard,ok,True,0.95,,687.9896280000103,1489,66,6.946e-05,6.946e-05,0.00036556,
mercury,inception/mercury-2.5,inception,test-1297,What are the available cards?,visa_or_mastercard,supported_cards_and_currencies,ok,False,0.95,,597.9430140000186,1508,45,6.707e-05,6.706999999999999e-05,0.00036564,
mercury,inception/mercury-2.5,inception,test-1298,I want to get Visa and Mastercard,visa_or_mastercard,visa_or_mastercard,ok,True,0.95,,718.8167740000645,1500,79,7.185e-05,7.185e-05,0.0003658,
mercury,inception/mercury-2.5,inception,test-1303,I would like to apply for a visa card.,visa_or_mastercard,order_physical_card,ok,False,0.95,,708.57355500001,1516,114,7.774e-05,7.774e-05,0.000366,
mercury,inception/mercury-2.5,inception,test-1319,Is it possible to get a Visa here?,visa_or_mastercard,visa_or_mastercard,ok,True,0.95,,628.7137410000432,1536,60,7.044e-05,7.044000000000001e-05,0.00036584,
mercury,inception/mercury-2.5,inception,test-1320,How can I top up my account with a card?,topping_up_by_card,topping_up_by_card,ok,True,0.98,,708.4881150000001,1530,48,6.84e-05,6.84e-05,0.00036607999999999996,
mercury,inception/mercury-2.5,inception,test-1322,How can I top up by card?,topping_up_by_card,topping_up_by_card,ok,True,0.95,,831.0698669999838,1504,133,8.011e-05,8.011e-05,0.00036548,
mercury,inception/mercury-2.5,inception,test-1325,Can friends add to my account,topping_up_by_card,receiving_money,ok,False,0.92,,701.9508650000207,1484,72,7.016e-05,7.016e-05,0.00036564,
mercury,inception/mercury-2.5,inception,test-1337,"I did a top-up, but I'm not seeing it in my wallet yet.",topping_up_by_card,pending_top_up,ok,False,0.95,,698.2869459999492,1520,71,7.145e-05,7.145e-05,0.00036668,
mercury,inception/mercury-2.5,inception,test-1340,Is there a way to transfer funds directly from my card?,topping_up_by_card,,error,False,,,291.4784570000047,,,,,0.00036668,Upstream error from Inception: The server had an error while processing your request.
mercury,inception/mercury-2.5,inception,test-1356,I topped up my card but the money disappeared.,topping_up_by_card,top_up_reverted,ok,False,0.92,,684.2504269999918,1534,90,7.486e-05,7.486e-05,0.00036632,
mercury,inception/mercury-2.5,inception,test-1357,Why don't I see my top up in my wallet?,topping_up_by_card,pending_top_up,ok,False,0.92,,693.2192860000068,1465,83,7.105e-05,7.105e-05,0.00036604,
mercury,inception/mercury-2.5,inception,test-1363,How do I make more than one disposable card in a day?,disposable_card_limits,disposable_card_limits,ok,True,0.95,,636.7783700000145,1474,82,7.126e-05,7.125999999999999e-05,0.0003666,
mercury,inception/mercury-2.5,inception,test-1367,Do these virtual cards have any caps on using them?,disposable_card_limits,disposable_card_limits,ok,True,0.9,,651.0285300000105,1531,59,7.009e-05,7.009e-05,0.00036652,
mercury,inception/mercury-2.5,inception,test-1371,How many card payments can I use on a disposable card?,disposable_card_limits,disposable_card_limits,ok,True,0.95,,688.1065359999775,1474,60,6.796e-05,6.795999999999999e-05,0.00036664,
mercury,inception/mercury-2.5,inception,test-1376,What is the limit to number of transactions I can do with a disposable card?,disposable_card_limits,disposable_card_limits,ok,True,0.98,,593.6379239999951,1528,54,6.922e-05,6.921999999999999e-05,0.00036752,
mercury,inception/mercury-2.5,inception,test-1378,Tell me how many transactions I can do with a disposable card.,disposable_card_limits,disposable_card_limits,ok,True,0.98,,581.6902040000423,1469,48,6.596e-05,6.596e-05,0.00036696,
mercury,inception/mercury-2.5,inception,test-1386,Can you explain the virtual cards limit?,disposable_card_limits,disposable_card_limits,ok,True,0.85,,774.1155999999992,1500,96,7.44e-05,7.44e-05,0.00036607999999999996,
mercury,inception/mercury-2.5,inception,test-139,I purchased an item and the exchange rate I was given was incorrect.,card_payment_wrong_exchange_rate,card_payment_wrong_exchange_rate,ok,True,0.98,,700.8334659999236,1499,115,7.721e-05,7.721e-05,0.00036720000000000004,
mercury,inception/mercury-2.5,inception,test-1398,How many transactions can I do with one disposable card?,disposable_card_limits,disposable_card_limits,ok,True,0.95,,758.2109300000593,1531,67,7.129e-05,7.129e-05,0.00036671999999999996,
mercury,inception/mercury-2.5,inception,test-1414,I think someone else is using my card.  There are transactions I didn't make.,compromised_card,,error,False,,,245.69179099996109,,,,,0.00036755999999999996,Upstream error from Inception: The server had an error while processing your request.
mercury,inception/mercury-2.5,inception,test-1417,My card is being used online to make a bunch of purchases! Someone else is using it fraudulently. Can you help me freeze it?,compromised_card,compromised_card,ok,True,0.95,,767.4076800000039,1547,114,7.898e-05,7.897999999999999e-05,0.00036943999999999996,
mercury,inception/mercury-2.5,inception,test-1423,What should I do if I think that someone else may be using my card.,compromised_card,compromised_card,ok,True,0.95,,807.6795370000036,1471,133,7.879e-05,7.879e-05,0.00036716,
mercury,inception/mercury-2.5,inception,test-1428,I think someone got my card details and used it because there are transactions i don't recognize. What do I do now?,compromised_card,compromised_card,ok,True,0.95,,1112.7544840000046,1545,94,7.59e-05,7.59e-05,0.00036908000000000004,
mercury,inception/mercury-2.5,inception,test-1430,I believe someone is using my card without my agreement!,compromised_card,compromised_card,ok,True,0.98,,815.1705870000005,1508,61,6.947e-05,6.947e-05,0.00036671999999999996,
mercury,inception/mercury-2.5,inception,test-1438,Can I use app to freeze my card and dispute fraud?,compromised_card,compromised_card,ok,True,0.92,,769.2155499999935,1501,129,7.939e-05,7.939e-05,0.00036648,
mercury,inception/mercury-2.5,inception,test-1443,Is there a list of ATM machines?,atm_support,atm_support,ok,True,0.95,,608.2565429999959,1479,53,6.711e-05,6.711e-05,0.00036576,
mercury,inception/mercury-2.5,inception,test-1447,Is there any nearby ATM's?,atm_support,,error,False,,,789.7542789999861,,,,,0.00036552000000000004,Upstream error from Inception: The server had an error while processing your request.
mercury,inception/mercury-2.5,inception,test-1455,How many miles away is the ATM?,atm_support,atm_support,ok,True,0.92,,684.3903879999998,1480,67,6.925e-05,6.925e-05,0.00036572,
mercury,inception/mercury-2.5,inception,test-1458,At what ATMS am I able to use the card?,atm_support,atm_support,ok,True,0.95,,634.9019410000183,1520,58,6.95e-05,6.95e-05,0.00036604,
mercury,inception/mercury-2.5,inception,test-1470,Where can I withdrawal my money?,atm_support,atm_support,ok,True,0.92,,611.7987220000068,1469,76,7.016e-05,7.015999999999999e-05,0.00036576,
mercury,inception/mercury-2.5,inception,test-1476,Do you know the closest ATM?,atm_support,atm_support,ok,True,0.95,,632.6009710000071,1470,66,6.87e-05,6.87e-05,0.0003656,
mercury,inception/mercury-2.5,inception,test-1480,Help me.  There is a Direct Debit that I didn't make.,direct_debit_payment_not_recognised,direct_debit_payment_not_recognised,ok,True,0.95,,576.6990240000305,1519,50,6.826e-05,6.826e-05,0.0003666,
mercury,inception/mercury-2.5,inception,test-1485,"im so mad right now. theres several charges that I think my x boyfriend made on my card. the companys on the website wouldn't refund me my money, they told me to contact my bank. DO something please.",direct_debit_payment_not_recognised,request_refund,ok,False,0.95,,757.8338710000098,1509,72,7.116e-05,7.116e-05,0.00037244000000000003,
mercury,inception/mercury-2.5,inception,test-1486,someone stole my money,direct_debit_payment_not_recognised,lost_or_stolen_card,ok,False,0.85,,694.4494859999977,1522,77,7.243e-05,7.243e-05,0.00036536,
mercury,inception/mercury-2.5,inception,test-1497,There is a suspicious direct debit payment.,direct_debit_payment_not_recognised,direct_debit_payment_not_recognised,ok,True,0.95,,669.9009780000197,1525,50,6.85e-05,6.85e-05,0.0003662,
mercury,inception/mercury-2.5,inception,test-1500,I found a charge for a direct debit that was not made by me.,direct_debit_payment_not_recognised,direct_debit_payment_not_recognised,ok,True,0.95,,599.9606930000009,1531,56,6.964e-05,6.964e-05,0.00036688,
mercury,inception/mercury-2.5,inception,test-1506,I don't think I made this charge on my debit statement.,direct_debit_payment_not_recognised,card_payment_not_recognised,ok,False,0.95,,633.5870020000148,1534,60,7.036e-05,7.036e-05,0.00036668,
mercury,inception/mercury-2.5,inception,test-151,The wrong exchange rate was used when I bought something with a foriegn currency.,card_payment_wrong_exchange_rate,card_payment_wrong_exchange_rate,ok,True,0.98,,646.7156500000274,1508,60,6.932e-05,6.932e-05,0.00036772,
mercury,inception/mercury-2.5,inception,test-1515,"I have a direct debit transaction I have not set up, but would like to .",direct_debit_payment_not_recognised,direct_debit_payment_not_recognised,ok,True,0.95,,740.9659519999987,1496,85,7.259e-05,7.259000000000001e-05,0.00036736,
mercury,inception/mercury-2.5,inception,test-152,I paid for something in foreign currency but noticed the exchange rate is incorrect.,card_payment_wrong_exchange_rate,card_payment_wrong_exchange_rate,ok,True,0.98,,572.5840160000371,1507,61,6.943e-05,6.942999999999999e-05,0.00036784000000000003,
mercury,inception/mercury-2.5,inception,test-1522,How do I retrieve my passcode?,passcode_forgotten,passcode_forgotten,ok,True,0.95,,679.0810669999919,1476,69,6.939e-05,6.939e-05,0.00036568,
mercury,inception/mercury-2.5,inception,test-1527,Something is wrong with my passcode,passcode_forgotten,passcode_forgotten,ok,True,0.92,,827.1965470000869,1469,100,7.376e-05,7.376e-05,0.00036587999999999996,
mercury,inception/mercury-2.5,inception,test-1537,Show me please how to reset my passcode.,passcode_forgotten,passcode_forgotten,ok,True,0.98,,585.8378239999292,1472,55,6.713e-05,6.713e-05,0.00036607999999999996,
mercury,inception/mercury-2.5,inception,test-154,Why was the exchange rate incorrect for an item I recently bought?,card_payment_wrong_exchange_rate,card_payment_wrong_exchange_rate,ok,True,0.95,,603.6149039999582,1495,57,6.835e-05,6.835000000000001e-05,0.00036711999999999997,
mercury,inception/mercury-2.5,inception,test-1544,What steps do I take to receive another passcode?,passcode_forgotten,passcode_forgotten,ok,True,0.95,,637.7907610000111,1488,58,6.822e-05,6.822e-05,0.00036644,
mercury,inception/mercury-2.5,inception,test-1549,Is there a way to reset my passcode?,passcode_forgotten,passcode_forgotten,ok,True,0.98,,582.1966050000046,1517,51,6.833e-05,6.833e-05,0.00036592,
mercury,inception/mercury-2.5,inception,test-1555,Tell me how to reset the passcode.,passcode_forgotten,passcode_forgotten,ok,True,0.95,,2011.3689320000121,1475,63,6.845e-05,6.845000000000001e-05,0.00036584,
mercury,inception/mercury-2.5,inception,test-1562,This is very frustrating. I can't get my card to work on any ATM I try and I've tried 3 of them so far. What's going on? Can you please fix this issue immediately?,declined_cash_withdrawal,card_not_working,ok,False,0.95,,1485.8364740000106,1524,71,7.161e-05,7.161e-05,0.000371,
mercury,inception/mercury-2.5,inception,test-1563,The ATM did not allow me to withdraw,declined_cash_withdrawal,declined_cash_withdrawal,ok,True,0.95,,1288.8466110000154,1516,75,7.189e-05,7.189e-05,0.00036592,
mercury,inception/mercury-2.5,inception,test-1564,Why was my ATM transaction cancelled?,declined_cash_withdrawal,declined_cash_withdrawal,ok,True,0.92,,940.7754970000242,1474,152,8.176e-05,8.176e-05,0.00036596,
mercury,inception/mercury-2.5,inception,test-1568,I want to know why I have been unable to withdrawn funds.,declined_cash_withdrawal,declined_cash_withdrawal,ok,True,0.95,,1875.5284940000274,1476,124,7.764e-05,7.764e-05,0.00036676,
mercury,inception/mercury-2.5,inception,test-1572,I tried to make a cash withdrawal and it was declined. Why did this happen?,declined_cash_withdrawal,declined_cash_withdrawal,ok,True,0.98,,636.9048910000129,1546,52,6.964e-05,6.964e-05,0.00036748,
mercury,inception/mercury-2.5,inception,test-1573,I can't get money out of the ATM,declined_cash_withdrawal,declined_cash_withdrawal,ok,True,0.95,,806.3738469999516,1498,101,7.507e-05,7.507e-05,0.00036576,
mercury,inception/mercury-2.5,inception,test-1594,"Oh my goodness, my card has been declined twice at ATM! I tried two different ATM, but each one declined my card! Can you tell me what's going on with my account?",declined_cash_withdrawal,declined_cash_withdrawal,ok,True,0.95,,702.1997240000055,1558,82,7.462e-05,7.462e-05,0.00037096,
mercury,inception/mercury-2.5,inception,test-16,I've been waiting longer than expected for my card.,card_arrival,card_delivery_estimate,ok,False,0.95,,739.5074929999973,1510,133,8.035e-05,8.035e-05,0.00036652,
mercury,inception/mercury-2.5,inception,test-1601,Why is my payment pending?,pending_card_payment,pending_card_payment,ok,True,0.95,,704.2769449999905,1461,51,6.609e-05,6.609e-05,0.00036552000000000004,
mercury,inception/mercury-2.5,inception,test-1602,My card payment is still pending.,pending_card_payment,pending_card_payment,ok,True,0.98,,593.6043749999953,1486,51,6.709e-05,6.709e-05,0.0003658,
mercury,inception/mercury-2.5,inception,test-1604,Why is my card payment showing as pending?,pending_card_payment,pending_card_payment,ok,True,0.95,,657.6899989999947,1531,55,6.949e-05,6.949e-05,0.00036616000000000003,
mercury,inception/mercury-2.5,inception,test-1616,What is a pending payment?,pending_card_payment,pending_card_payment,ok,True,0.95,,673.7140079999808,1533,85,7.407e-05,7.407e-05,0.00036552000000000004,
mercury,inception/mercury-2.5,inception,test-1620,Why is a payment showing up on my card as pending?,pending_card_payment,pending_card_payment,ok,True,0.95,,588.5830649999989,1491,49,6.699e-05,6.699e-05,0.00036648,
mercury,inception/mercury-2.5,inception,test-1627,"I have waited 15 days, but my payment still hasn't cleared.",pending_card_payment,pending_card_payment,ok,True,0.92,,709.8636749999714,1509,76,7.176e-05,7.176e-05,0.00036684,
mercury,inception/mercury-2.5,inception,test-1644,"If I was mugged and lost everything, how do I access my account and app?",lost_or_stolen_phone,lost_or_stolen_phone,ok,True,0.95,,730.045723999996,1535,94,7.55e-05,7.55e-05,0.00036736,
mercury,inception/mercury-2.5,inception,test-1646,I've lost track of my phone or someone stole it.,lost_or_stolen_phone,lost_or_stolen_phone,ok,True,0.98,,617.2897419999936,1523,58,6.962e-05,6.962e-05,0.0003664,
mercury,inception/mercury-2.5,inception,test-1654,My phone is not on me.  How can I use the app?,lost_or_stolen_phone,lost_or_stolen_phone,ok,True,0.95,,2470.0756579999997,1496,72,7.064e-05,7.064e-05,0.00036632,
mercury,inception/mercury-2.5,inception,test-1660,The hotel called and said I left my phone in the room.,lost_or_stolen_phone,lost_or_stolen_phone,ok,True,0.98,,740.9242520000553,1519,92,7.456e-05,7.456e-05,0.00036664,
mercury,inception/mercury-2.5,inception,test-167,What is this $1 charge on my statement?,extra_charge_on_statement,extra_charge_on_statement,ok,True,0.92,,703.8183450000361,1496,89,7.319e-05,7.319e-05,0.00036604,
mercury,inception/mercury-2.5,inception,test-1673,My phone is lost.  What do I do to prevent someone from using the app?,lost_or_stolen_phone,lost_or_stolen_phone,ok,True,0.98,,648.9860999999801,1536,60,7.044e-05,7.044000000000001e-05,0.00036728,
mercury,inception/mercury-2.5,inception,test-1678,I got mugged yesterday and can't use the app.,lost_or_stolen_phone,lost_or_stolen_phone,ok,True,0.95,,617.5611429999117,1529,62,7.046e-05,7.046e-05,0.00036627999999999997,
mercury,inception/mercury-2.5,inception,test-168,Why does my statement have these extra charges?,extra_charge_on_statement,extra_charge_on_statement,ok,True,0.98,,578.0257040000288,1467,56,6.708e-05,6.708e-05,0.00036636000000000004,
mercury,inception/mercury-2.5,inception,test-1682,Get an item refund,request_refund,request_refund,ok,True,0.98,,682.6963470000192,1496,50,6.734e-05,6.734e-05,0.0003652,
mercury,inception/mercury-2.5,inception,test-1686,I would like a refund for something I bought,request_refund,,error,False,,,267.40102900000056,,,,,0.00036624,Upstream error from Inception: The server had an error while processing your request.
mercury,inception/mercury-2.5,inception,test-1694,Can I have an item refunded?,request_refund,,error,False,,,280.57929899997544,,,,,0.0003656,Upstream error from Inception: The server had an error while processing your request.
mercury,inception/mercury-2.5,inception,test-1707,I would like a refund on one of your products that has been sold to me,request_refund,request_refund,ok,True,0.98,,596.0897039999254,1504,75,7.141e-05,7.141e-05,0.00036728,
mercury,inception/mercury-2.5,inception,test-1714,I would like to cancel a payment. I purchased something several days ago and i still have not received it.,request_refund,cancel_transfer,ok,False,0.85,,760.897222999949,1514,112,7.736e-05,7.736e-05,0.00036872,
mercury,inception/mercury-2.5,inception,test-1719,I need to cancel a purchase I made.,request_refund,request_refund,ok,True,0.95,,656.0150199999334,1482,85,7.203e-05,7.203e-05,0.00036587999999999996,
mercury,inception/mercury-2.5,inception,test-1729,Why did my transfer decline,declined_transfer,declined_transfer,ok,True,0.95,,761.6672519999556,1458,50,6.582e-05,6.582e-05,0.00036556,
mercury,inception/mercury-2.5,inception,test-1730,The card got declined twice when I tried to use it to buy something online yesterday.,declined_transfer,declined_card_payment,ok,False,0.95,,993.003693000006,1546,75,7.309e-05,7.309e-05,0.00036788,
mercury,inception/mercury-2.5,inception,test-1731,"If the transfer details have already but reviewed and confirmed that they are correct, what other reason would cause my transfer to be declined?",declined_transfer,declined_transfer,ok,True,0.95,,611.3611119999841,1525,57,6.955e-05,6.955e-05,0.00037024,
mercury,inception/mercury-2.5,inception,test-1733,Why did my my transfer get declined?,declined_transfer,declined_transfer,ok,True,0.98,,590.8271450000029,1504,50,6.766e-05,6.766e-05,0.00036592,
mercury,inception/mercury-2.5,inception,test-1736,Why was I unable to do a transfer?,declined_transfer,failed_transfer,ok,False,0.95,,616.83438200003,1492,50,6.718e-05,6.718e-05,0.00036584,
mercury,inception/mercury-2.5,inception,test-1741,"When I submit a transfer, it is being declined.  The information I put in has been reviewed.",declined_transfer,declined_transfer,ok,True,0.98,,680.0082570000086,1542,82,7.398e-05,7.398e-05,0.00036815999999999997,
mercury,inception/mercury-2.5,inception,test-1746,"I tired to move my money, but my transfer was declined.",declined_transfer,declined_transfer,ok,True,0.98,,603.036053000018,1490,51,6.725e-05,6.725e-05,0.00036668,
mercury,inception/mercury-2.5,inception,test-176,I need information about an extra €1 fee in my statement.,extra_charge_on_statement,extra_charge_on_statement,ok,True,0.95,,746.5218719999975,1517,111,7.733e-05,7.732999999999999e-05,0.00036684,
mercury,inception/mercury-2.5,inception,test-1760,The refund isn't showing up on my account.,Refund_not_showing_up,Refund_not_showing_up,ok,True,0.98,,613.7480320000323,1487,73,7.043e-05,7.043e-05,0.00036616000000000003,
mercury,inception/mercury-2.5,inception,test-1762,"I requested a refund, and never received it. What can I do?",Refund_not_showing_up,Refund_not_showing_up,ok,True,0.98,,656.7618380000349,1534,49,6.871e-05,6.871e-05,0.00036684,
mercury,inception/mercury-2.5,inception,test-1765,"I need help. I asked for a refund from a merchant a while ago, but I have not gotten my money back. I keep checking my account, but nothing is showing up. What should I do now?",Refund_not_showing_up,Refund_not_showing_up,ok,True,0.95,,616.3855520000216,1528,60,7.012e-05,7.012e-05,0.00037151999999999997,
mercury,inception/mercury-2.5,inception,test-177,Why is there an extra 1 pound charge on my card?,extra_charge_on_statement,extra_charge_on_statement,ok,True,0.98,,637.113210999989,1511,56,6.884e-05,6.884e-05,0.0003664,
mercury,inception/mercury-2.5,inception,test-1771,Why is my refund missing from my  statement?,Refund_not_showing_up,Refund_not_showing_up,ok,True,0.98,,585.3140550000244,1477,54,6.718e-05,6.718e-05,0.00036624,
mercury,inception/mercury-2.5,inception,test-1793,My refund is missing,Refund_not_showing_up,Refund_not_showing_up,ok,True,0.98,,614.5849820000585,1485,62,6.87e-05,6.87e-05,0.00036528,
mercury,inception/mercury-2.5,inception,test-1799,I should have received a refund however it is not showing on my statement,Refund_not_showing_up,,error,False,,,253.14209000009578,,,,,0.0003674,Upstream error from Inception: The server had an error while processing your request.
mercury,inception/mercury-2.5,inception,test-1809,"I was out today looking forward to pay with my new card, turns out the payment just kept getting declined. This is really sad, what's going on?",declined_card_payment,,error,False,,,299.8230260000564,,,,,0.0003702,Upstream error from Inception: The server had an error while processing your request.
mercury,inception/mercury-2.5,inception,test-1814,Why doesn't the card payment work,declined_card_payment,card_not_working,ok,False,0.92,,804.214166999911,1526,103,7.649e-05,7.649e-05,0.0003658,
mercury,inception/mercury-2.5,inception,test-1818,Something is wrong with my payment account since it has been declined,declined_card_payment,,error,False,,,260.0857299999916,,,,,0.00036724,Upstream error from Inception: The server had an error while processing your request.
mercury,inception/mercury-2.5,inception,test-1820,I don't know why my payment didn't work.,declined_card_payment,declined_card_payment,ok,True,0.92,,763.4866509999847,1534,59,7.021e-05,7.021e-05,0.00036607999999999996,
mercury,inception/mercury-2.5,inception,test-1825,"My card payment didn't work, can you help?",declined_card_payment,card_not_working,ok,False,0.92,,643.3568799999775,1474,70,6.946e-05,6.946e-05,0.00036616000000000003,
mercury,inception/mercury-2.5,inception,test-1838,How do you fix  my card payment?,declined_card_payment,card_not_working,ok,False,0.9,,624.7848209999502,1520,49,6.815e-05,6.815e-05,0.00036576,
mercury,inception/mercury-2.5,inception,test-1840,"I did transfer, why is it pending",pending_transfer,pending_transfer,ok,True,0.95,,659.1238679999951,1500,73,7.095e-05,7.095e-05,0.0003658,
mercury,inception/mercury-2.5,inception,test-1852,My transfer is still coming up as pending.,pending_transfer,pending_transfer,ok,True,0.95,,910.1357290000014,1498,75,7.117e-05,7.117e-05,0.00036616000000000003,
mercury,inception/mercury-2.5,inception,test-1856,How long does a transfer stay pending?,pending_transfer,transfer_timing,ok,False,0.95,,680.5066769999685,1465,81,7.075e-05,7.075e-05,0.000366,
mercury,inception/mercury-2.5,inception,test-1869,I made a transfer 12 hours ago. Why is it still listed as pending?,pending_transfer,pending_transfer,ok,True,0.92,,712.0738550000824,1484,117,7.691e-05,7.691e-05,0.00036711999999999997,
mercury,inception/mercury-2.5,inception,test-1872,For how long will my transfer be pending?,pending_transfer,transfer_timing,ok,False,0.95,,2553.704270999995,1480,67,6.925e-05,6.925e-05,0.00036612,
mercury,inception/mercury-2.5,inception,test-1874,Why is a money transfer not showing?,pending_transfer,transfer_not_received_by_recipient,ok,False,0.92,,977.8188530000043,1536,79,7.329e-05,7.329000000000001e-05,0.00036592,
mercury,inception/mercury-2.5,inception,test-1876,I am still waiting for a money transfer to show,pending_transfer,pending_transfer,ok,True,0.95,,650.8113110000268,1480,59,6.805e-05,6.805e-05,0.00036636000000000004,
mercury,inception/mercury-2.5,inception,test-1884,What steps do I need to take to close my account?,terminate_account,terminate_account,ok,True,0.98,,662.0689489999786,1488,52,6.732e-05,6.732e-05,0.00036644,
mercury,inception/mercury-2.5,inception,test-1891,I don't like your company. Delete my account.,terminate_account,terminate_account,ok,True,0.99,,610.8315120000625,1467,49,6.603e-05,6.603e-05,0.00036627999999999997,
mercury,inception/mercury-2.5,inception,test-1899,How do I get rid of my account ASAP?,terminate_account,terminate_account,ok,True,0.99,,638.5835910000023,1491,45,6.639e-05,6.638999999999999e-05,0.00036592,
mercury,inception/mercury-2.5,inception,test-190,For some reason my account's been charged an extra dollar.,extra_charge_on_statement,extra_charge_on_statement,ok,True,0.95,,624.2289710000041,1509,54,6.846e-05,6.846e-05,0.0003668,
mercury,inception/mercury-2.5,inception,test-1901,Can you delete my account please?,terminate_account,terminate_account,ok,True,0.98,,570.7416359999997,1469,43,6.521e-05,6.521e-05,0.0003658,
mercury,inception/mercury-2.5,inception,test-1905,I am sick of this damn company and want to close out my account.,terminate_account,terminate_account,ok,True,0.99,,970.5589950000285,1481,88,7.244e-05,7.244e-05,0.00036704,
mercury,inception/mercury-2.5,inception,test-1908,"Your service is terrible,.  Delete my account,",terminate_account,terminate_account,ok,True,0.98,,680.2432070000214,1516,50,6.814e-05,6.814000000000001e-05,0.00036632,
mercury,inception/mercury-2.5,inception,test-1921,How do I retrieve my card from the machine?,card_swallowed,card_swallowed,ok,True,0.95,,645.6766500000376,1502,59,6.893e-05,6.893e-05,0.0003662,
mercury,inception/mercury-2.5,inception,test-1926,Is there a way I can get my ATM card back from the machine?,card_swallowed,card_swallowed,ok,True,0.95,,720.258124,1509,83,7.281e-05,7.281e-05,0.00036684,
mercury,inception/mercury-2.5,inception,test-1929,How can I get my card out of the damn ATM?,card_swallowed,card_swallowed,ok,True,0.95,,617.1652319999994,1529,59,7.001e-05,7.001e-05,0.00036616000000000003,
mercury,inception/mercury-2.5,inception,test-1935,The ATM ate my card.,card_swallowed,card_swallowed,ok,True,0.98,,720.37473400007,1520,66,7.07e-05,7.07e-05,0.00036528,
mercury,inception/mercury-2.5,inception,test-1950,I was getting cash and can't get my card back.,card_swallowed,card_swallowed,ok,True,0.95,,766.3005300000077,1541,80,7.364e-05,7.364e-05,0.00036632,
mercury,inception/mercury-2.5,inception,test-1955,The ATM at Metro bank on High St. Kensington didn't return my card. What should I do now that the bank is closed?,card_swallowed,card_swallowed,ok,True,0.98,,624.2231219999958,1495,50,6.73e-05,6.730000000000001e-05,0.00036899999999999997,
mercury,inception/mercury-2.5,inception,test-196,"It's been two weeks, why has the transaction for $1.00 not been reversed?",extra_charge_on_statement,Refund_not_showing_up,ok,False,0.92,,776.4632390000043,1541,121,7.979e-05,7.979e-05,0.0003674,
mercury,inception/mercury-2.5,inception,test-1964,I didn't buy this twice,transaction_charged_twice,transaction_charged_twice,ok,True,0.95,,633.8418499999971,1528,67,7.117e-05,7.117e-05,0.0003654,
mercury,inception/mercury-2.5,inception,test-1969,I was wondering how I could have two charges for the same item happen more than once in a 7 day period. Is there anyway I could get this corrected asap.,transaction_charged_twice,transaction_charged_twice,ok,True,0.95,,607.9944240000332,1524,50,6.846e-05,6.846e-05,0.00037056000000000003,
mercury,inception/mercury-2.5,inception,test-1979,I had a duplicate card and got charged twice. How do I resolve this?,transaction_charged_twice,,error,False,,,275.9538889999967,,,,,0.00036720000000000004,Upstream error from Inception: The server had an error while processing your request.
mercury,inception/mercury-2.5,inception,test-1981,Why am I being charged twice?,transaction_charged_twice,transaction_charged_twice,ok,True,0.98,,605.3207720000064,1478,46,6.602e-05,6.602000000000001e-05,0.00036564,
mercury,inception/mercury-2.5,inception,test-1984,"More than one time this week, I have been charged more than once for the same transaction. Please correct the issue and refund the duplicate charges.",transaction_charged_twice,transaction_charged_twice,ok,True,0.95,,660.7533889999613,1524,70,7.146e-05,7.146e-05,0.00037044,
mercury,inception/mercury-2.5,inception,test-1989,Why have I been charged twice for the same transaction?,transaction_charged_twice,,error,False,,,315.8737650000039,,,,,0.00036668,Upstream error from Inception: The server had an error while processing your request.
mercury,inception/mercury-2.5,inception,test-1999,What are my remedies if I think I was charged twice for the same expense?,transaction_charged_twice,transaction_charged_twice,ok,True,0.98,,671.5600589999958,1483,66,6.922e-05,6.922e-05,0.0003674,
mercury,inception/mercury-2.5,inception,test-2,I ordered a card but it has not arrived. Help please!,card_arrival,card_arrival,ok,True,0.98,,651.2086989999516,1492,90,7.318e-05,7.318e-05,0.0003666,
mercury,inception/mercury-2.5,inception,test-2004,where to funds come from,verify_source_of_funds,verify_source_of_funds,ok,True,0.95,,753.6528519999702,1506,104,7.584e-05,7.584e-05,0.00036543999999999997,
mercury,inception/mercury-2.5,inception,test-2011,What is the source of my available funds?,verify_source_of_funds,verify_source_of_funds,ok,True,0.95,,669.76950699999,1527,94,7.518e-05,7.518000000000001e-05,0.00036612,
mercury,inception/mercury-2.5,inception,test-2017,Help me check where the funds came from.,verify_source_of_funds,verify_source_of_funds,ok,True,0.95,,561.7013659999939,1499,47,6.701e-05,6.701e-05,0.00036607999999999996,
mercury,inception/mercury-2.5,inception,test-2020,Where can I find the source of my available money?,verify_source_of_funds,verify_source_of_funds,ok,True,0.95,,624.5400420000078,1482,50,6.678e-05,6.678000000000001e-05,0.00036648,
mercury,inception/mercury-2.5,inception,test-2022,Can I see that history on my funds and where they came from?,verify_source_of_funds,verify_source_of_funds,ok,True,0.92,,800.3395779999846,1503,62,6.942e-05,6.942e-05,0.00036688,
mercury,inception/mercury-2.5,inception,test-2029,Why do you need to know where my money is coming from?,verify_source_of_funds,verify_source_of_funds,ok,True,0.95,,686.6043269999791,1481,80,7.124e-05,7.124e-05,0.00036664,
mercury,inception/mercury-2.5,inception,test-2033,"what is source of my funds, need to verify",verify_source_of_funds,verify_source_of_funds,ok,True,0.95,,699.9238260000129,1483,97,7.387e-05,7.387e-05,0.00036616000000000003,
mercury,inception/mercury-2.5,inception,test-204,How long does the cash withdrawal take to pend?,pending_cash_withdrawal,pending_cash_withdrawal,ok,True,0.98,,718.7293749999953,1524,59,6.981e-05,6.981e-05,0.00036636000000000004,
mercury,inception/mercury-2.5,inception,test-2043,how soon will I see the transfer in my account?,transfer_timing,transfer_timing,ok,True,0.95,,747.9349710000097,1525,86,7.39e-05,7.39e-05,0.00036636000000000004,
mercury,inception/mercury-2.5,inception,test-2046,Do transfers from Europe take longer?,transfer_timing,transfer_timing,ok,True,0.95,,592.1503040000098,1519,50,6.826e-05,6.826e-05,0.00036596,
mercury,inception/mercury-2.5,inception,test-2053,Will my transfer immediately show up in my account?,transfer_timing,transfer_timing,ok,True,0.95,,1029.9875800000736,1512,48,6.768e-05,6.768e-05,0.00036652,
mercury,inception/mercury-2.5,inception,test-2054,"If I need to do a quick transfer from China, how long should I expect the transfer to take?",transfer_timing,transfer_timing,ok,True,0.95,,697.5046060000022,1526,50,6.854e-05,6.853999999999999e-05,0.00036812,
mercury,inception/mercury-2.5,inception,test-2057,How long does it take for funds to come through the US to my account?,transfer_timing,transfer_timing,ok,True,0.95,,612.6959229999993,1482,85,7.203e-05,7.203e-05,0.00036724,
mercury,inception/mercury-2.5,inception,test-206,"I tried taking money from the ATM but no money came out, but the transaction is still pending? How is this possible?",pending_cash_withdrawal,pending_cash_withdrawal,ok,True,0.95,,778.8692999999039,1506,113,7.719e-05,7.719e-05,0.00036912,
mercury,inception/mercury-2.5,inception,test-2060,How long do I have to wait for a transfer from the US?,transfer_timing,transfer_timing,ok,True,0.95,,582.9851249999774,1488,45,6.627e-05,6.627e-05,0.00036664,
mercury,inception/mercury-2.5,inception,test-207,"I got some cash of an ATM earlier but this shows up as pending in the app. How can this be still pending, I've got the cash already?",pending_cash_withdrawal,pending_cash_withdrawal,ok,True,0.95,,596.4709440000006,1488,63,6.897e-05,6.897e-05,0.00036976,
mercury,inception/mercury-2.5,inception,test-2076,If my transfer is from Europe how long will it take?,transfer_timing,transfer_timing,ok,True,0.95,,646.5361699999776,1495,55,6.805e-05,6.805e-05,0.00036656,
mercury,inception/mercury-2.5,inception,test-2080,I think my card payment has been stopped,reverted_card_payment?,declined_card_payment,ok,False,0.92,,698.1710370000219,1467,90,7.218e-05,7.218e-05,0.00036607999999999996,
mercury,inception/mercury-2.5,inception,test-2082,the app reverted my payment,reverted_card_payment?,reverted_card_payment?,ok,True,0.95,,699.938867000048,1514,59,6.941e-05,6.941e-05,0.00036556,
mercury,inception/mercury-2.5,inception,test-2087,"Hello, My money went through for my purchase but now I got contacted from the seller noting that they didn't receive it. Then the money was returned to my account and I'm not sure why this occurred. So if you can resolve this issue please.",reverted_card_payment?,transfer_not_received_by_recipient,ok,False,0.85,,722.6587139999901,1580,116,8.06e-05,8.060000000000001e-05,0.00037403999999999996,
mercury,inception/mercury-2.5,inception,test-2095,Do you know why my card payment was reverted?,reverted_card_payment?,reverted_card_payment?,ok,True,0.95,,610.1080930000171,1477,61,6.823e-05,6.823e-05,0.00036627999999999997,
mercury,inception/mercury-2.5,inception,test-2101,what happens to the funds if a merchant refuses the payment,reverted_card_payment?,declined_card_payment,ok,False,0.92,,705.2844449999975,1512,99,7.533e-05,7.533e-05,0.00036684,
mercury,inception/mercury-2.5,inception,test-2107,My account shows the card payment cancelled.,reverted_card_payment?,declined_card_payment,ok,False,0.92,,788.0772199999774,1472,102,7.418e-05,7.418e-05,0.00036624,
mercury,inception/mercury-2.5,inception,test-2109,What is the reason that my card payment was cancelled?,reverted_card_payment?,declined_card_payment,ok,False,0.95,,752.1521819999998,1510,59,6.925e-05,6.925e-05,0.00036664,
mercury,inception/mercury-2.5,inception,test-2123,"If I am overseas, how do I change my pin?",change_pin,change_pin,ok,True,0.98,,566.0130960000679,1498,56,6.832e-05,6.832e-05,0.00036612,
mercury,inception/mercury-2.5,inception,test-2126,I would like to change my PIN but I am not currently in the country.,change_pin,change_pin,ok,True,0.98,,663.5538190000225,1522,66,7.078e-05,7.078e-05,0.00036720000000000004,
mercury,inception/mercury-2.5,inception,test-2129,"I desperately need to change my PIN, but I'm overseas on vacation right now. How can I do this?",change_pin,,error,False,,,834.5464350000257,1537,62,7.078e-05,7.078e-05,0.00036828,No object generated: could not parse the response.
mercury,inception/mercury-2.5,inception,test-2135,How do I update my PIN to a new number?,change_pin,change_pin,ok,True,0.98,,682.5721459999986,1483,78,7.102e-05,7.102000000000001e-05,0.00036604,
mercury,inception/mercury-2.5,inception,test-2138,I want to choose a different PIN.,change_pin,change_pin,ok,True,0.98,,695.9948860000586,1482,46,6.618e-05,6.618e-05,0.0003658,
mercury,inception/mercury-2.5,inception,test-2144,How do I change my PIN?,change_pin,,error,False,,,672.1520079999464,1530,82,7.35e-05,7.35e-05,0.0003654,No object generated: could not parse the response.
mercury,inception/mercury-2.5,inception,test-2145,I need to change my PIN.,change_pin,change_pin,ok,True,0.98,,672.6469880000222,1529,75,7.241e-05,7.241e-05,0.00036543999999999997,
mercury,inception/mercury-2.5,inception,test-2166,How do I do a successful transfer to an account?,beneficiary_not_allowed,transfer_into_account,ok,False,0.92,,767.5301800000016,1499,119,7.781e-05,7.781e-05,0.0003664,
mercury,inception/mercury-2.5,inception,test-2175,Can I transfer money to a beneficiery?,beneficiary_not_allowed,beneficiary_not_allowed,ok,True,0.95,,899.1318919999758,1502,125,7.883e-05,7.883e-05,0.000366,
mercury,inception/mercury-2.5,inception,test-2188,"My beneficiary has been denied, is this normal?",beneficiary_not_allowed,beneficiary_not_allowed,ok,True,0.95,,685.4328770000138,1475,69,6.935e-05,6.935e-05,0.00036636000000000004,
mercury,inception/mercury-2.5,inception,test-219,"Hey, my card was declined at an ATM in the city centre theatre. My account says the transaction is pending, though. I didn't get the money, though, so what does that mean?",pending_cash_withdrawal,pending_cash_withdrawal,ok,True,0.95,,755.9855110000353,1541,94,7.574e-05,7.574e-05,0.00037131999999999996,
mercury,inception/mercury-2.5,inception,test-2192,Why couldn't I do a transfer to a beneficiary?,beneficiary_not_allowed,beneficiary_not_allowed,ok,True,0.95,,648.7773710000329,1505,74,7.13e-05,7.13e-05,0.00036632,
mercury,inception/mercury-2.5,inception,test-2197,"I want to buy cryptocurrency, but your app doesn't let me. Why?",beneficiary_not_allowed,fiat_currency_support,ok,False,0.75,,797.6882190000033,1483,88,7.252e-05,7.252e-05,0.00036700000000000003,
mercury,inception/mercury-2.5,inception,test-2198,i tried to make a transfer to a beneficiary and it didn't go through,beneficiary_not_allowed,failed_transfer,ok,False,0.95,,710.5513149999315,1511,57,6.899e-05,6.899e-05,0.00036720000000000004,
mercury,inception/mercury-2.5,inception,test-2202,Is there a reason I was charged a fee to transfer?,transfer_fee_charged,transfer_fee_charged,ok,True,0.95,,1644.0043930000393,1496,50,6.734e-05,6.734e-05,0.00036648,
mercury,inception/mercury-2.5,inception,test-2205,What is the transfer fee charge?,transfer_fee_charged,transfer_fee_charged,ok,True,0.95,,823.5115459999652,1487,122,7.778e-05,7.778e-05,0.00036576,
mercury,inception/mercury-2.5,inception,test-2224,Why am I seeing a transfer fee?,transfer_fee_charged,transfer_fee_charged,ok,True,0.98,,1092.7610250000143,1527,52,6.888e-05,6.888e-05,0.00036572,
mercury,inception/mercury-2.5,inception,test-2225,There was an extra charge when I made a transfer.,transfer_fee_charged,transfer_fee_charged,ok,True,0.95,,1039.1825190000002,1502,83,7.253e-05,7.253e-05,0.00036644,
mercury,inception/mercury-2.5,inception,test-2229,Why was my transfer charged fees?,transfer_fee_charged,transfer_fee_charged,ok,True,0.98,,634.7396009999793,1463,46,6.542e-05,6.542000000000001e-05,0.0003658,
mercury,inception/mercury-2.5,inception,test-2234,I know that I am able to make transfers for free.  That was something that I valued.  After I bought something online from abroad I noticed that I got charged a fee?  What is this and can it be removed?,transfer_fee_charged,card_payment_fee_charged,ok,False,0.95,,764.5400209999643,1513,73,7.147e-05,7.147e-05,0.00037255999999999997,
mercury,inception/mercury-2.5,inception,test-2235,I transferred money and was charged and want to know why.,transfer_fee_charged,transfer_fee_charged,ok,True,0.95,,681.0441069999943,1489,75,7.081e-05,7.081e-05,0.00036676,
mercury,inception/mercury-2.5,inception,test-2248,Is it possible for me to get money out in a different currency?,receiving_money,fiat_currency_support,ok,False,0.95,,1232.252516000066,1508,117,7.787e-05,7.787e-05,0.00036700000000000003,
mercury,inception/mercury-2.5,inception,test-225,I made a cash withdrawal but the pending status is taking forever.,pending_cash_withdrawal,pending_cash_withdrawal,ok,True,0.98,,656.6511700000265,1467,57,6.723e-05,6.723e-05,0.00036711999999999997,
mercury,inception/mercury-2.5,inception,test-2251,How do people send me money?,receiving_money,receiving_money,ok,True,0.95,,574.9795459999586,1526,52,6.884e-05,6.884e-05,0.0003656,
mercury,inception/mercury-2.5,inception,test-2252,Is GBP a supported currency?,receiving_money,fiat_currency_support,ok,False,0.95,,647.7170809999807,1475,74,7.01e-05,7.01e-05,0.0003656,
mercury,inception/mercury-2.5,inception,test-2254,"Salary in GBP has been received, does it need to be configured elsewhere?",receiving_money,fiat_currency_support,ok,False,0.85,,1219.1191460000118,1528,139,8.197e-05,8.197e-05,0.0003674,
mercury,inception/mercury-2.5,inception,test-2255,How do i get my salary in the account?,receiving_money,receiving_money,ok,True,0.92,,598.1994330000016,1508,53,6.827e-05,6.827e-05,0.000366,
mercury,inception/mercury-2.5,inception,test-226,My cash withdrawal is still showing as pending.,pending_cash_withdrawal,pending_cash_withdrawal,ok,True,0.98,,661.094029000029,1507,54,6.838e-05,6.837999999999999e-05,0.00036636000000000004,
mercury,inception/mercury-2.5,inception,test-2270,What if I need my salary in a different currency?,receiving_money,fiat_currency_support,ok,False,0.92,,645.9392490000173,1510,73,7.135e-05,7.135e-05,0.00036644,
mercury,inception/mercury-2.5,inception,test-2273,How do I get my paycheck through this?,receiving_money,receiving_money,ok,True,0.95,,715.1995440000028,1528,70,7.162e-05,7.162e-05,0.000366,
mercury,inception/mercury-2.5,inception,test-2280,dont understand why transfer failed,failed_transfer,failed_transfer,ok,True,0.98,,606.4151040000143,1500,52,6.78e-05,6.78e-05,0.00036587999999999996,
mercury,inception/mercury-2.5,inception,test-2288,Why did my transfer not go through?,failed_transfer,failed_transfer,ok,True,0.95,,611.5491339999717,1504,52,6.796e-05,6.795999999999999e-05,0.00036587999999999996,
mercury,inception/mercury-2.5,inception,test-2305,What is stopping my money from transferring?,failed_transfer,failed_transfer,ok,True,0.95,,706.1535760000115,1465,54,6.67e-05,6.67e-05,0.00036624,
mercury,inception/mercury-2.5,inception,test-2306,"Hi, I'm buying a flat and I'm trying to get my mortgage to go though. Every time I check I simply get an error message. Is there any way you can help me get this money transferred over. Thanks!",failed_transfer,,error,False,,,255.7714299999643,,,,,0.0003722,Upstream error from Inception: The server had an error while processing your request.
mercury,inception/mercury-2.5,inception,test-2308,"I can not seem to make a successful transfer, can you tell me what I'm doing wrong?",failed_transfer,failed_transfer,ok,True,0.95,,689.2038959999918,1498,84,7.252e-05,7.252e-05,0.0003678,
mercury,inception/mercury-2.5,inception,test-2312,"I've now been trying to do a really standard transfer 5 times already. What's going on, is your system broken or something?!",failed_transfer,failed_transfer,ok,True,0.95,,680.9018079999951,1480,60,6.82e-05,6.82e-05,0.00036943999999999996,
mercury,inception/mercury-2.5,inception,test-2320,Can I do a bank transfer to put additional money in my account because I am out of money?,transfer_into_account,transfer_into_account,ok,True,0.95,,711.5142550000164,1546,85,7.459e-05,7.459e-05,0.00036804000000000003,
mercury,inception/mercury-2.5,inception,test-2327,I don't know what to do. Should I transfer funds. My account is out of money.,transfer_into_account,transfer_into_account,ok,True,0.6,,1681.2360599999956,1526,488,0.00013424,0.00013424,0.00036755999999999996,
mercury,inception/mercury-2.5,inception,test-2328,Can I add funds to the card directly from my bank account?,transfer_into_account,top_up_by_bank_transfer_charge,ok,False,0.9,,668.6848379999865,1507,81,7.243e-05,7.243e-05,0.0003668,
mercury,inception/mercury-2.5,inception,test-2346,How do I transfer money to my account?,transfer_into_account,transfer_into_account,ok,True,0.95,,644.254740000004,1494,68,6.996e-05,6.996e-05,0.000366,
mercury,inception/mercury-2.5,inception,test-2351,How does a transfer work?,transfer_into_account,transfer_timing,ok,False,0.85,,684.7184070000076,1466,85,7.139e-05,7.139e-05,0.00036548,
mercury,inception/mercury-2.5,inception,test-2356,I would like to transfer funds from one account to another.,transfer_into_account,transfer_into_account,ok,True,0.95,,701.9619249999523,1535,101,7.655e-05,7.655e-05,0.00036684,
mercury,inception/mercury-2.5,inception,test-2358,I would like to transfer money from my other bank account into this one.,transfer_into_account,transfer_into_account,ok,True,0.95,,686.6859360000235,1471,57,6.739e-05,6.739e-05,0.00036736,
mercury,inception/mercury-2.5,inception,test-2373,Is it normal to have to verify my top-up or is something wrong?,verify_top_up,verify_top_up,ok,True,0.95,,634.6721110000508,1479,72,6.996e-05,6.996e-05,0.00036700000000000003,
mercury,inception/mercury-2.5,inception,test-2374,Why does the top-up need verification?,verify_top_up,verify_top_up,ok,True,0.95,,657.1144889999996,1472,75,7.013e-05,7.013e-05,0.000366,
mercury,inception/mercury-2.5,inception,test-2377,Why am i to verify the top-ups?,verify_top_up,verify_top_up,ok,True,0.92,,713.2288540000445,1467,65,6.843e-05,6.843e-05,0.00036572,
mercury,inception/mercury-2.5,inception,test-2383,I can't find the top-up verification code.,verify_top_up,verify_top_up,ok,True,0.92,,632.4243509999942,1528,79,7.297e-05,7.297e-05,0.00036616000000000003,
mercury,inception/mercury-2.5,inception,test-2384,How do I go forth verifying my top-up card?,verify_top_up,verify_top_up,ok,True,0.92,,803.803428000072,1503,105,7.587e-05,7.587e-05,0.0003662,
mercury,inception/mercury-2.5,inception,test-2391,Can I verify a top-up and what card is used?,verify_top_up,verify_top_up,ok,True,0.95,,788.3140599998878,1495,87,7.285e-05,7.285000000000001e-05,0.00036624,
mercury,inception/mercury-2.5,inception,test-2396,How can I find the top-up verification code?,verify_top_up,verify_top_up,ok,True,0.95,,661.3276289999485,1476,72,6.984e-05,6.984000000000001e-05,0.00036624,
mercury,inception/mercury-2.5,inception,test-2400,Would it be possible to get another card?,getting_spare_card,order_physical_card,ok,False,0.85,,730.6610229999642,1514,112,7.736e-05,7.736e-05,0.00036612,
mercury,inception/mercury-2.5,inception,test-2411,Do you offer multiple cards for the same account?,getting_spare_card,supported_cards_and_currencies,ok,False,0.85,,674.0239880000008,1518,87,7.377e-05,7.377e-05,0.00036644,
mercury,inception/mercury-2.5,inception,test-2413,I need to get some more physical cards.,getting_spare_card,get_physical_card,ok,False,0.95,,626.6625910000002,1470,69,6.915e-05,6.915e-05,0.00036604,
mercury,inception/mercury-2.5,inception,test-2427,Am I allowed to give my daughter one of my cards to use?,getting_spare_card,age_limit,ok,False,0.65,,693.6868459999096,1475,77,7.055e-05,7.055000000000001e-05,0.00036671999999999996,
mercury,inception/mercury-2.5,inception,test-2434,"If you send me more cards, are there any charges?",getting_spare_card,card_arrival,ok,False,0.92,,728.7743039999623,1481,78,7.094e-05,7.094e-05,0.00036644,
mercury,inception/mercury-2.5,inception,test-2439,"my daughter needs a card, how do i add her?",getting_spare_card,,error,False,,,249.70433100000082,,,,,0.0003662,Upstream error from Inception: The server had an error while processing your request.
mercury,inception/mercury-2.5,inception,test-244,What currencies can I hold money in?,fiat_currency_support,fiat_currency_support,ok,True,0.98,,601.4837339999794,1488,61,6.867e-05,6.867e-05,0.00036592,
mercury,inception/mercury-2.5,inception,test-2440,Can I top up by cheque?,top_up_by_cash_or_cheque,top_up_by_cash_or_cheque,ok,True,0.98,,643.4996000000974,1488,82,7.182e-05,7.182e-05,0.0003654,
mercury,inception/mercury-2.5,inception,test-2447,I'm looking for the cash deposit top up option but can't find it. Can you help me?,top_up_by_cash_or_cheque,top_up_by_cash_or_cheque,ok,True,0.95,,632.5614609999466,1527,66,7.098e-05,7.098e-05,0.00036775999999999996,
mercury,inception/mercury-2.5,inception,test-2448,How do I top up my account with a cash payment?,top_up_by_cash_or_cheque,top_up_by_cash_or_cheque,ok,True,0.95,,800.9835080000339,1525,133,8.095e-05,8.095e-05,0.00036636000000000004,
mercury,inception/mercury-2.5,inception,test-245,Do you support any currency?,fiat_currency_support,fiat_currency_support,ok,True,0.95,,562.5473250000505,1461,40,6.444e-05,6.444e-05,0.0003656,
mercury,inception/mercury-2.5,inception,test-2450,Where do I locate topping up with cash.,top_up_by_cash_or_cheque,top_up_by_cash_or_cheque,ok,True,0.95,,756.4137410000112,1504,122,7.846e-05,7.846e-05,0.00036604,
mercury,inception/mercury-2.5,inception,test-2469,What can I pay with? Does cash work?,top_up_by_cash_or_cheque,card_acceptance,ok,False,0.95,,649.7333799999906,1497,63,6.933e-05,6.933e-05,0.00036592,
mercury,inception/mercury-2.5,inception,test-2473,Can I top up my account with a cheque?,top_up_by_cash_or_cheque,top_up_by_cash_or_cheque,ok,True,0.98,,720.8121240000182,1474,95,7.321e-05,7.321e-05,0.000366,
mercury,inception/mercury-2.5,inception,test-2476,I want to top-up using cash,top_up_by_cash_or_cheque,top_up_by_cash_or_cheque,ok,True,0.98,,568.979365999985,1481,47,6.629e-05,6.629e-05,0.00036556,
mercury,inception/mercury-2.5,inception,test-2484,price of physical card,order_physical_card,order_physical_card,ok,True,0.85,,714.4175550000509,1524,88,7.416e-05,7.416e-05,0.00036536,
mercury,inception/mercury-2.5,inception,test-2490,Do you charge for physical cards,order_physical_card,,error,False,,,294.17818699998315,,,,,0.00036576,Upstream error from Inception: The server had an error while processing your request.
mercury,inception/mercury-2.5,inception,test-2501,How can I get a physical card,order_physical_card,get_physical_card,ok,False,0.95,,732.2928429999738,1482,85,7.203e-05,7.203e-05,0.00036564,
mercury,inception/mercury-2.5,inception,test-2502,Can I get a physical card through this app?,order_physical_card,order_physical_card,ok,True,0.98,,632.8940410000505,1531,50,6.874e-05,6.874e-05,0.0003662,
mercury,inception/mercury-2.5,inception,test-2504,How do I get a physical card?,order_physical_card,order_physical_card,ok,True,0.98,,565.5953359999694,1495,46,6.67e-05,6.670000000000001e-05,0.00036564,
mercury,inception/mercury-2.5,inception,test-2505,What are the fees to get a physical card?,order_physical_card,order_physical_card,ok,True,0.9,,703.0032360000769,1497,88,7.308e-05,7.308e-05,0.00036612,
mercury,inception/mercury-2.5,inception,test-2511,Where do you deliver cards by mail?,order_physical_card,country_support,ok,False,0.92,,994.1787430000259,1491,85,7.239e-05,7.239e-05,0.00036587999999999996,
mercury,inception/mercury-2.5,inception,test-2526,Are there restrictions for my disposable card since it does not seem to be working?,virtual_card_not_working,disposable_card_limits,ok,False,0.85,,1400.395782000036,1492,154,8.278e-05,8.278e-05,0.0003678,
mercury,inception/mercury-2.5,inception,test-2530,I cannot use my disposable virtual card.,virtual_card_not_working,card_not_working,ok,False,0.95,,839.6500339999911,1485,121,7.755e-05,7.755e-05,0.00036607999999999996,
mercury,inception/mercury-2.5,inception,test-2540,My virtual card isn't working. What do I do?,virtual_card_not_working,virtual_card_not_working,ok,True,0.98,,548.2822379999561,1505,52,6.8e-05,6.8e-05,0.00036624,
mercury,inception/mercury-2.5,inception,test-2549,My disposable virtual card is not working,virtual_card_not_working,virtual_card_not_working,ok,True,0.95,,764.9305909999966,1471,112,7.564e-05,7.564e-05,0.00036612,
mercury,inception/mercury-2.5,inception,test-2551,How come my disposable virtual card used to pay for a gym subscription got rejected?,virtual_card_not_working,,error,False,,,1021.2832720000297,1526,187,8.909e-05,8.909e-05,0.00036784000000000003,No object generated: response did not match schema.
mercury,inception/mercury-2.5,inception,test-2554,My virtual card won't work.,virtual_card_not_working,virtual_card_not_working,ok,True,0.98,,559.3533760000137,1519,47,6.781e-05,6.781e-05,0.00036556,
mercury,inception/mercury-2.5,inception,test-2566,Why was the exchange rate wrong when I got cash,wrong_exchange_rate_for_cash_withdrawal,wrong_exchange_rate_for_cash_withdrawal,ok,True,0.95,,603.2368129999959,1504,55,6.841e-05,6.841e-05,0.00036636000000000004,
mercury,inception/mercury-2.5,inception,test-2571,Is there a fee for exchanging cash?,wrong_exchange_rate_for_cash_withdrawal,exchange_charge,ok,False,0.95,,641.9274310000183,1494,68,6.996e-05,6.996e-05,0.00036587999999999996,
mercury,inception/mercury-2.5,inception,test-2574,"When I got cash, my exchange rate was wrong.",wrong_exchange_rate_for_cash_withdrawal,wrong_exchange_rate_for_cash_withdrawal,ok,True,0.95,,704.8533449999522,1508,80,7.232e-05,7.232e-05,0.00036624,
mercury,inception/mercury-2.5,inception,test-2576,It seems I was overcharged when I used an ATM while on vacation. If I knew about your fees in advance I sure would have gone somewhere else.,wrong_exchange_rate_for_cash_withdrawal,cash_withdrawal_charge,ok,False,0.95,,616.613422000024,1504,68,7.036e-05,7.036e-05,0.00037008,
mercury,inception/mercury-2.5,inception,test-2585,why is the exchange rate for a Foreign ATM different,wrong_exchange_rate_for_cash_withdrawal,wrong_exchange_rate_for_cash_withdrawal,ok,True,0.95,,844.8502049999952,1496,84,7.244e-05,7.244e-05,0.00036656,
mercury,inception/mercury-2.5,inception,test-2598,The cash withdrawal exchange rate is not correct.,wrong_exchange_rate_for_cash_withdrawal,wrong_exchange_rate_for_cash_withdrawal,ok,True,0.98,,665.4229080000005,1527,56,6.948e-05,6.948e-05,0.00036644,
mercury,inception/mercury-2.5,inception,test-2600,can i get a description of how to use a disposable virtual card,get_disposable_virtual_card,get_disposable_virtual_card,ok,True,0.92,,777.6889590000501,1487,70,6.998e-05,6.998e-05,0.00036700000000000003,
mercury,inception/mercury-2.5,inception,test-2611,"Is there anyway, I can get a disposable virtual card?",get_disposable_virtual_card,get_disposable_virtual_card,ok,True,0.98,,642.8542000000016,1540,61,7.075e-05,7.075000000000001e-05,0.0003666,
mercury,inception/mercury-2.5,inception,test-2617,how do i get a virtual card for one time use,get_disposable_virtual_card,,error,False,,,321.2279550000094,,,,,0.00036624,Upstream error from Inception: The server had an error while processing your request.
mercury,inception/mercury-2.5,inception,test-262,Do you accept exchanges to EUR?,fiat_currency_support,fiat_currency_support,ok,True,0.92,,934.0101079999877,1503,116,7.752e-05,7.752e-05,0.00036572,
mercury,inception/mercury-2.5,inception,test-263,Can you tell me what currency I can have?,fiat_currency_support,fiat_currency_support,ok,True,0.95,,669.6538880000589,1518,68,7.092e-05,7.092e-05,0.00036612,
mercury,inception/mercury-2.5,inception,test-2632,Where can I get a disposable virtual card?,get_disposable_virtual_card,get_disposable_virtual_card,ok,True,0.98,,899.1587309999159,1469,52,6.656e-05,6.656e-05,0.00036616000000000003,
mercury,inception/mercury-2.5,inception,test-2635,where do I request a disposable virtual card?,get_disposable_virtual_card,get_disposable_virtual_card,ok,True,0.98,,594.6514240000033,1511,54,6.854e-05,6.854e-05,0.00036627999999999997,
mercury,inception/mercury-2.5,inception,test-2636,Can i get a throw away card,get_disposable_virtual_card,get_disposable_virtual_card,ok,True,0.95,,926.850317000004,1536,77,7.299e-05,7.299e-05,0.00036556,
mercury,inception/mercury-2.5,inception,test-2640,The app denied my topped up.,top_up_failed,top_up_failed,ok,True,0.92,,718.9937749999808,1531,119,7.909e-05,7.909e-05,0.0003656,
mercury,inception/mercury-2.5,inception,test-2649,Why didn`t my topup go through?,top_up_failed,top_up_failed,ok,True,0.95,,634.9951409999994,1521,65,7.059e-05,7.059e-05,0.00036572,
mercury,inception/mercury-2.5,inception,test-2652,My top up failed.,top_up_failed,top_up_failed,ok,True,0.98,,664.3955690000439,1508,69,7.067e-05,7.067e-05,0.00036516,
mercury,inception/mercury-2.5,inception,test-2656,Why was my top-up unsuccessful?,top_up_failed,top_up_failed,ok,True,0.95,,686.1192269999883,1479,46,6.606e-05,6.606e-05,0.00036572,
mercury,inception/mercury-2.5,inception,test-2658,I need to know why my credit card was declined for top up? What is the deal here and why did it not go through?,top_up_failed,top_up_failed,ok,True,0.92,,870.1839529999997,1510,133,8.035e-05,8.035e-05,0.00036892,
mercury,inception/mercury-2.5,inception,test-2661,I think my top up did not work,top_up_failed,top_up_failed,ok,True,0.92,,682.0368270000326,1478,74,7.022e-05,7.022e-05,0.00036568,
mercury,inception/mercury-2.5,inception,test-267,Which country's currency do you support?,fiat_currency_support,fiat_currency_support,ok,True,0.95,,657.6941580000566,1488,55,6.777e-05,6.777e-05,0.00036607999999999996,
mercury,inception/mercury-2.5,inception,test-2670,The app won't let me top up my account,top_up_failed,top_up_failed,ok,True,0.95,,649.0211300000001,1536,74,7.254e-05,7.254000000000001e-05,0.000366,
mercury,inception/mercury-2.5,inception,test-2683,Why didn't my balance change after I transferred some money?,balance_not_updated_after_bank_transfer,balance_not_updated_after_bank_transfer,ok,True,0.95,,702.5178050000104,1525,83,7.345e-05,7.345e-05,0.00036688,
mercury,inception/mercury-2.5,inception,test-2688,I didn't get the money I transferred,balance_not_updated_after_bank_transfer,transfer_not_received_by_recipient,ok,False,0.98,,622.7416730000405,1493,55,6.797e-05,6.797e-05,0.00036592,
mercury,inception/mercury-2.5,inception,test-2690,I transferred some money but I think it has gotten lost somewhere.,balance_not_updated_after_bank_transfer,,error,False,,,314.04244499999913,,,,,0.00036711999999999997,Upstream error from Inception: The server had an error while processing your request.
mercury,inception/mercury-2.5,inception,test-2691,How long does a UK transfer take?,balance_not_updated_after_bank_transfer,transfer_timing,ok,False,0.95,,583.932295000006,1514,48,6.776e-05,6.776e-05,0.0003658,
mercury,inception/mercury-2.5,inception,test-2697,I had cash transferred but the balance did not change.,balance_not_updated_after_bank_transfer,balance_not_updated_after_bank_transfer,ok,True,0.95,,680.218686999986,1512,81,7.263e-05,7.263e-05,0.00036664,
mercury,inception/mercury-2.5,inception,test-2716,I need to know the time frame that is typical for a transfer from a UK account. I just made a transfer and it doesn't appear. I want to make sure everything is okay.,balance_not_updated_after_bank_transfer,transfer_timing,ok,False,0.92,,938.0655659999466,1511,136,8.084e-05,8.084e-05,0.00037108,
mercury,inception/mercury-2.5,inception,test-2717,Why doesn't my balance reflect my transfer,balance_not_updated_after_bank_transfer,balance_not_updated_after_bank_transfer,ok,True,0.95,,624.3891509999994,1499,63,6.941e-05,6.941e-05,0.00036616000000000003,
mercury,inception/mercury-2.5,inception,test-2726,There is a suspicious cash withdraw on the account.,cash_withdrawal_not_recognised,lost_or_stolen_card,ok,False,0.9,,785.9085499999928,1502,79,7.193e-05,7.193e-05,0.00036652,
mercury,inception/mercury-2.5,inception,test-2728,The app said I withdrew cash at an ATM and I didn't,cash_withdrawal_not_recognised,cash_withdrawal_not_recognised,ok,True,0.95,,4854.446271999972,1495,115,7.705e-05,7.705e-05,0.00036652,
mercury,inception/mercury-2.5,inception,test-2729,My app says that I received cash from an ATM and I didn't.,cash_withdrawal_not_recognised,cash_withdrawal_not_recognised,ok,True,0.92,,781.3219790000003,1478,149,8.147e-05,8.147e-05,0.0003668,
mercury,inception/mercury-2.5,inception,test-2730,"How do I freeze my bank card, as there has been a strange withdrawal?",cash_withdrawal_not_recognised,compromised_card,ok,False,0.9,,627.5504209999926,1481,62,6.854e-05,6.854e-05,0.00036724,
mercury,inception/mercury-2.5,inception,test-2731,I see a cash withdrawal that I did not perform.,cash_withdrawal_not_recognised,cash_withdrawal_not_recognised,ok,True,0.95,,653.4408399999957,1492,67,6.973e-05,6.973e-05,0.00036636000000000004,
mercury,inception/mercury-2.5,inception,test-2739,"It looks like someone else withdrew cash from my account, can you help?",cash_withdrawal_not_recognised,lost_or_stolen_card,ok,False,0.95,,735.9241529999999,1479,94,7.326e-05,7.326e-05,0.00036732,
mercury,inception/mercury-2.5,inception,test-2755,Cash I didn't get shows in my app.,cash_withdrawal_not_recognised,balance_not_updated_after_cheque_or_cash_deposit,ok,False,0.95,,637.2368209999986,1509,60,6.936e-05,6.936e-05,0.00036584,
mercury,inception/mercury-2.5,inception,test-2761,whats your exchange rate,exchange_charge,,error,False,,,252.30815099994652,,,,,0.00036543999999999997,Upstream error from Inception: The server had an error while processing your request.
mercury,inception/mercury-2.5,inception,test-2769,whats the exchange charge,exchange_charge,exchange_charge,ok,True,0.95,,663.7384389999788,1463,72,6.932e-05,6.932000000000001e-05,0.00036548,
mercury,inception/mercury-2.5,inception,test-2773,Does it cost extra to exchange currencies?,exchange_charge,exchange_charge,ok,True,0.95,,600.3459539999894,1496,50,6.734e-05,6.734e-05,0.00036616000000000003,
mercury,inception/mercury-2.5,inception,test-2777,Do you offer a discount on multiple currency exchanges?,exchange_charge,exchange_charge,ok,True,0.85,,729.8477139999159,1477,56,6.748e-05,6.748e-05,0.00036668,
mercury,inception/mercury-2.5,inception,test-278,Do you support the exchange of EUR from my currency.,fiat_currency_support,fiat_currency_support,ok,True,0.92,,808.6179279999997,1512,149,8.283e-05,8.283e-05,0.00036656,
mercury,inception/mercury-2.5,inception,test-2784,Does it cost to exchange currencies with this card?,exchange_charge,exchange_charge,ok,True,0.92,,808.409256999963,1482,160,8.328e-05,8.328e-05,0.00036652,
mercury,inception/mercury-2.5,inception,test-2787,"When I travel, what will it cost to switch for my currency?",exchange_charge,exchange_rate,ok,False,0.92,,892.7883320000255,1492,183,8.713e-05,8.713e-05,0.00036684,
mercury,inception/mercury-2.5,inception,test-2789,Does it cost money for currency exchange services?,exchange_charge,exchange_rate,ok,False,0.85,,1193.9462479999638,1502,204,9.068e-05,9.067999999999999e-05,0.00036648,
mercury,inception/mercury-2.5,inception,test-280,I need my card now!,card_delivery_estimate,get_physical_card,ok,False,0.85,,867.2787330000428,1514,184,8.816e-05,8.816e-05,0.00036523999999999997,
mercury,inception/mercury-2.5,inception,test-2806,Are there fees for top ups?,top_up_by_card_charge,top_up_by_card_charge,ok,True,0.9,,783.5450590000255,1515,128,7.98e-05,7.98e-05,0.00036556,
mercury,inception/mercury-2.5,inception,test-281,my card was not in the mail again can you advise?,card_delivery_estimate,card_arrival,ok,False,0.95,,636.8963110000004,1481,62,6.854e-05,6.854e-05,0.00036644,
mercury,inception/mercury-2.5,inception,test-2810,I just topped off my card will I be charged for it?,top_up_by_card_charge,top_up_by_card_charge,ok,True,0.95,,706.4260950000025,1517,86,7.358e-05,7.358e-05,0.00036652,
mercury,inception/mercury-2.5,inception,test-2819,Will I be charged if I use European bank card for top up?,top_up_by_card_charge,top_up_by_card_charge,ok,True,0.92,,679.8136570000788,1519,82,7.306e-05,7.306e-05,0.00036676,
mercury,inception/mercury-2.5,inception,test-2820,I want to use a European bank card for a top up. Must I pay?,top_up_by_card_charge,top_up_by_card_charge,ok,True,0.95,,961.88060699997,1503,209,9.147e-05,9.146999999999999e-05,0.00036688,
mercury,inception/mercury-2.5,inception,test-2828,"I need to use a European card for a top up, what will the charge be?",top_up_by_card_charge,top_up_by_card_charge,ok,True,0.95,,646.924291000003,1510,63,6.985e-05,6.985e-05,0.00036720000000000004,
mercury,inception/mercury-2.5,inception,test-2833,Is there a charge or discount if I use a European bank in a top up?,top_up_by_card_charge,top_up_by_bank_transfer_charge,ok,False,0.95,,934.5493169999972,1506,86,7.314e-05,7.314e-05,0.00036716,
mercury,inception/mercury-2.5,inception,test-2835,Can I top up using an international card,top_up_by_card_charge,topping_up_by_card,ok,False,0.95,,839.2647949999664,1477,154,8.218e-05,8.218e-05,0.00036607999999999996,
mercury,inception/mercury-2.5,inception,test-2840,Could you please activate my card,activate_my_card,activate_my_card,ok,True,0.99,,583.6193750000093,1518,58,6.942e-05,6.942e-05,0.0003658,
mercury,inception/mercury-2.5,inception,test-2846,What's the right way to activate my card?,activate_my_card,activate_my_card,ok,True,0.98,,755.8554509999813,1475,51,6.665e-05,6.665000000000001e-05,0.00036612,
mercury,inception/mercury-2.5,inception,test-2848,Is there a way my new card can be renewed?,activate_my_card,card_about_to_expire,ok,False,0.92,,715.1670349999913,1474,79,7.081e-05,7.081e-05,0.00036616000000000003,
mercury,inception/mercury-2.5,inception,test-2849,How do I activate a card I received?,activate_my_card,activate_my_card,ok,True,0.98,,592.731724000012,1486,53,6.739e-05,6.739e-05,0.00036592,
mercury,inception/mercury-2.5,inception,test-2857,"Please, activate my card",activate_my_card,activate_my_card,ok,True,0.99,,606.3664430000354,1483,72,7.012e-05,7.012e-05,0.00036543999999999997,
mercury,inception/mercury-2.5,inception,test-2864,Activating my card,activate_my_card,activate_my_card,ok,True,0.98,,656.0490990000544,1525,69,7.135e-05,7.135e-05,0.0003652,
mercury,inception/mercury-2.5,inception,test-2889,Why was I charged a fee for withdrawing cash?,cash_withdrawal_charge,cash_withdrawal_charge,ok,True,0.98,,614.4665720000048,1490,55,6.785e-05,6.785e-05,0.00036627999999999997,
mercury,inception/mercury-2.5,inception,test-2894,A fee was charged for my recent withdrawal.,cash_withdrawal_charge,cash_withdrawal_charge,ok,True,0.95,,709.6727850000025,1508,84,7.292e-05,7.292e-05,0.0003662,
mercury,inception/mercury-2.5,inception,test-2895,I got a fee for an ATM withdrawal.,cash_withdrawal_charge,cash_withdrawal_charge,ok,True,0.98,,620.0381419999758,1485,48,6.66e-05,6.66e-05,0.00036584,
mercury,inception/mercury-2.5,inception,test-2898,Is there a fee for withdrawing cash?,cash_withdrawal_charge,cash_withdrawal_charge,ok,True,0.95,,900.0980500000296,1521,160,8.484e-05,8.484000000000001e-05,0.00036592,
mercury,inception/mercury-2.5,inception,test-2899,"I've notice I was charged for withdrawing cash, can you explain why?",cash_withdrawal_charge,cash_withdrawal_charge,ok,True,0.98,,1056.07596799999,1482,51,6.693e-05,6.693e-05,0.00036720000000000004,
mercury,inception/mercury-2.5,inception,test-2905,"While I was checking out in the grocery store, I realized I needed cash so I requested some.  However, I noticed there was a fee for this transaction.  Why did I get charged a fee?",cash_withdrawal_charge,cash_withdrawal_charge,ok,True,0.95,,633.778760999965,1545,56,7.02e-05,7.02e-05,0.00037168,
mercury,inception/mercury-2.5,inception,test-2910,"More fees, this time for withdrawing my own cash. Why are you robbing me?",cash_withdrawal_charge,cash_withdrawal_charge,ok,True,0.95,,629.4914509999799,1488,50,6.702e-05,6.701999999999999e-05,0.0003674,
mercury,inception/mercury-2.5,inception,test-2928,What do I do if my card is expiring soon?,card_about_to_expire,card_about_to_expire,ok,True,0.98,,631.5172010000097,1505,56,6.86e-05,6.86e-05,0.00036612,
mercury,inception/mercury-2.5,inception,test-293,What is the difference between standard and express delivery?,card_delivery_estimate,card_delivery_estimate,ok,True,0.95,,659.7095890000055,1492,71,7.033e-05,7.033e-05,0.00036691999999999996,
mercury,inception/mercury-2.5,inception,test-2931,My card is about to expire and I need to know how much it costs and how long it takes to get a new one.,card_about_to_expire,card_about_to_expire,ok,True,0.95,,720.8019740000018,1482,79,7.113e-05,7.113e-05,0.00036859999999999996,
mercury,inception/mercury-2.5,inception,test-2935,"I need a new card, my current card is nearly expired.",card_about_to_expire,card_about_to_expire,ok,True,0.95,,681.3664370000006,1504,74,7.126e-05,7.125999999999999e-05,0.0003666,
mercury,inception/mercury-2.5,inception,test-2943,Do you have to order a new card before your current card expires?,card_about_to_expire,card_about_to_expire,ok,True,0.95,,793.979289000039,1537,134,8.158e-05,8.158e-05,0.00036708,
mercury,inception/mercury-2.5,inception,test-2948,Can I receive a new card while I am in China?,card_about_to_expire,card_delivery_estimate,ok,False,0.85,,929.2739780000411,1522,72,7.168e-05,7.168e-05,0.00036627999999999997,
mercury,inception/mercury-2.5,inception,test-2953,My card is about to expire.,card_about_to_expire,card_about_to_expire,ok,True,0.99,,691.2649969999911,1524,62,7.026e-05,7.026e-05,0.00036556,
mercury,inception/mercury-2.5,inception,test-2959,I need to know the cost and when I will receive a new card to replace an old one.,card_about_to_expire,card_delivery_estimate,ok,False,0.95,,639.9050909999642,1534,46,6.826e-05,6.826e-05,0.00036772,
mercury,inception/mercury-2.5,inception,test-2962,My top-up for Google Pay isn't working,apple_pay_or_google_pay,apple_pay_or_google_pay,ok,True,0.92,,725.4707929999859,1533,90,7.482e-05,7.482e-05,0.000366,
mercury,inception/mercury-2.5,inception,test-2976,"If I want to top up, can I use Apple Pay?",apple_pay_or_google_pay,apple_pay_or_google_pay,ok,True,0.95,,663.6784789999947,1468,78,7.042e-05,7.042e-05,0.00036612,
mercury,inception/mercury-2.5,inception,test-2979,My top up is not working in Apple Pay.,apple_pay_or_google_pay,apple_pay_or_google_pay,ok,True,0.95,,687.2013860000297,1466,81,7.079e-05,7.079e-05,0.000366,
mercury,inception/mercury-2.5,inception,test-2988,I got my American Express in Apple Bay but top up is not working,apple_pay_or_google_pay,top_up_failed,ok,False,0.92,,723.4946630000195,1485,104,7.5e-05,7.500000000000001e-05,0.00036704,
mercury,inception/mercury-2.5,inception,test-2991,"My American Express is in my Apple Pay and the top up is failing, why?",apple_pay_or_google_pay,topping_up_by_card,ok,False,0.85,,824.1580959999701,1470,131,7.845e-05,7.845e-05,0.00036728,
mercury,inception/mercury-2.5,inception,test-2999,"Google pay and top up, I want it, can I get it?",apple_pay_or_google_pay,apple_pay_or_google_pay,ok,True,0.95,,646.566519999993,1473,56,6.732e-05,6.732e-05,0.00036636000000000004,
mercury,inception/mercury-2.5,inception,test-30,My card hasn't arrived yet.,card_arrival,card_arrival,ok,True,0.98,,581.414684000003,1474,43,6.541e-05,6.541e-05,0.00036556,
mercury,inception/mercury-2.5,inception,test-3006,How do you verify an identity?,verify_my_identity,verify_my_identity,ok,True,0.95,,661.587268000003,1523,58,6.962e-05,6.962e-05,0.00036568,
mercury,inception/mercury-2.5,inception,test-3011,What do I need to verify my identity,verify_my_identity,verify_my_identity,ok,True,0.95,,622.3542819999857,1528,61,7.027e-05,7.026999999999999e-05,0.00036592,
mercury,inception/mercury-2.5,inception,test-3013,I need some help with identity verification.,verify_my_identity,verify_my_identity,ok,True,0.95,,626.4233709999971,1536,62,7.074e-05,7.074e-05,0.00036624,
mercury,inception/mercury-2.5,inception,test-3017,Let me know the steps for the identity checks,verify_my_identity,why_verify_identity,ok,False,0.95,,659.5438180000056,1483,81,7.147e-05,7.147e-05,0.00036627999999999997,
mercury,inception/mercury-2.5,inception,test-3029,How do I go forth on verifying my identity?,verify_my_identity,verify_my_identity,ok,True,0.95,,683.1375570000091,1466,99,7.349e-05,7.349e-05,0.0003662,
mercury,inception/mercury-2.5,inception,test-3039,What do I need to do to verify my identity?,verify_my_identity,verify_my_identity,ok,True,0.98,,609.4420440000249,1464,45,6.531e-05,6.531e-05,0.0003662,
mercury,inception/mercury-2.5,inception,test-3040,I live in the US but want to get a card,country_support,country_support,ok,True,0.95,,729.3814429999911,1486,85,7.219e-05,7.219e-05,0.00036604,
mercury,inception/mercury-2.5,inception,test-3043,What countries are supported?,country_support,country_support,ok,True,0.98,,656.7759689999803,1504,88,7.336e-05,7.336e-05,0.00036564,
mercury,inception/mercury-2.5,inception,test-3054,"Please help me get a new card, I reside in the United States.",country_support,order_physical_card,ok,False,0.95,,780.1653699999442,1469,50,6.626e-05,6.626e-05,0.00036691999999999996,
mercury,inception/mercury-2.5,inception,test-3066,"I need a card, but I'm in the US at the moment.",country_support,order_physical_card,ok,False,0.85,,876.2415529999416,1544,169,8.711e-05,8.711e-05,0.00036636000000000004,
mercury,inception/mercury-2.5,inception,test-307,How long does shipping take to get to a US destination?,card_delivery_estimate,card_delivery_estimate,ok,True,0.95,,573.8015040000028,1489,48,6.676e-05,6.676e-05,0.00036668,
mercury,inception/mercury-2.5,inception,test-3075,"If i'm not in the UK, can I still get a card?",country_support,country_support,ok,True,0.92,,806.5939170001075,1498,79,7.177e-05,7.177e-05,0.00036627999999999997,
mercury,inception/mercury-2.5,inception,test-3079,Can the card be mailed and used in Europe?,country_support,country_support,ok,True,0.85,,769.1056999999564,1480,102,7.45e-05,7.45e-05,0.00036616000000000003,
mercury,inception/mercury-2.5,inception,test-308,Can I get my card expedited?,card_delivery_estimate,card_delivery_estimate,ok,True,0.92,,654.9260089999989,1485,69,6.975e-05,6.975e-05,0.0003656,
mercury,inception/mercury-2.5,inception,test-309,How long until my card is delivered?,card_delivery_estimate,card_delivery_estimate,ok,True,0.98,,816.8225059999968,1527,50,6.858e-05,6.858e-05,0.00036592,
mercury,inception/mercury-2.5,inception,test-31,I was expecting my new card and am wondering why I haven't received it yet?,card_arrival,card_delivery_estimate,ok,False,0.95,,929.4874779999955,1519,112,7.756e-05,7.756e-05,0.00036748,
mercury,inception/mercury-2.5,inception,test-319,Can I have it be delivered at a certain time?,card_delivery_estimate,card_delivery_estimate,ok,True,0.95,,1977.0341979999794,1521,42,6.714e-05,6.714e-05,0.00036627999999999997,
mercury,inception/mercury-2.5,inception,test-320,"When traveling, can I auto top-up my card at certain times?",automatic_top_up,,error,False,,,675.8508179999772,1495,101,7.495e-05,7.495e-05,0.00036684,No object generated: could not parse the response.
mercury,inception/mercury-2.5,inception,test-322,Will it automatically top-up or do I need to do that manually if there isn't much cash left?,automatic_top_up,automatic_top_up,ok,True,0.95,,623.5319620000082,1509,63,6.981e-05,6.981e-05,0.00036815999999999997,
mercury,inception/mercury-2.5,inception,test-341,"If I will be traveling, is there a way to auto top-up my card on certain days?",automatic_top_up,automatic_top_up,ok,True,0.95,,633.0230919999303,1543,59,7.057e-05,7.057e-05,0.0003676,
mercury,inception/mercury-2.5,inception,test-345,Can I space out how often money is transferred along my travels?,automatic_top_up,transfer_timing,ok,False,0.92,,927.4018780000042,1495,155,8.305e-05,8.305e-05,0.00036704,
mercury,inception/mercury-2.5,inception,test-351,Can I be topped up once I hit a certain balance?,automatic_top_up,automatic_top_up,ok,True,0.92,,717.596704000025,1501,85,7.279e-05,7.279e-05,0.0003664,
mercury,inception/mercury-2.5,inception,test-354,Can you explain where I can find the auto-top option?,automatic_top_up,automatic_top_up,ok,True,0.95,,2633.5982460000087,1474,56,6.736e-05,6.735999999999999e-05,0.0003666,
mercury,inception/mercury-2.5,inception,test-357,"Is there a top-up feature, if there isn't a lot of money left?",automatic_top_up,top_up_limits,ok,False,0.85,,932.9954670000006,1494,153,8.271e-05,8.271e-05,0.00036696,
mercury,inception/mercury-2.5,inception,test-363,How do I know why my card isn't working?,card_not_working,card_not_working,ok,True,0.95,,599.9967030000116,1521,54,6.894e-05,6.894e-05,0.00036607999999999996,
mercury,inception/mercury-2.5,inception,test-367,Can you please identify the problem with my bank card?,card_not_working,card_not_working,ok,True,0.85,,658.4828390000039,1473,66,6.882e-05,6.882e-05,0.00036664,
mercury,inception/mercury-2.5,inception,test-37,Is there tracking info available?,card_arrival,card_delivery_estimate,ok,False,0.92,,755.4064709999948,1506,87,7.329e-05,7.329e-05,0.0003658,
mercury,inception/mercury-2.5,inception,test-373,Can a card stop working?,card_not_working,card_not_working,ok,True,0.92,,788.6168279999983,1472,99,7.373e-05,7.373e-05,0.00036543999999999997,
mercury,inception/mercury-2.5,inception,test-380,My actual card isn't working.,card_not_working,card_not_working,ok,True,0.95,,580.1051450000377,1467,48,6.588e-05,6.588e-05,0.00036564,
mercury,inception/mercury-2.5,inception,test-385,"I tried using my card today and it's not working, can you help me?",card_not_working,,error,False,,,678.4864979999838,1512,93,7.443e-05,7.443e-05,0.00036711999999999997,No object generated: could not parse the response.
mercury,inception/mercury-2.5,inception,test-397,Nothing goes through on my card.,card_not_working,card_not_working,ok,True,0.95,,795.7890490000136,1528,66,7.102e-05,7.102e-05,0.00036576,
mercury,inception/mercury-2.5,inception,test-402,Can I change from one currency to another?,exchange_via_app,exchange_rate,ok,False,0.92,,635.1954709999845,1482,62,6.858e-05,6.858e-05,0.00036616000000000003,
mercury,inception/mercury-2.5,inception,test-406,How are currencies exchanged?,exchange_via_app,exchange_rate,ok,False,0.95,,671.4726379999993,1531,53,6.919e-05,6.919e-05,0.00036564,
mercury,inception/mercury-2.5,inception,test-414,Is it possible to change to another currency?,exchange_via_app,fiat_currency_support,ok,False,0.95,,720.8998040000006,1528,81,7.327e-05,7.327e-05,0.00036627999999999997,
mercury,inception/mercury-2.5,inception,test-42,Where do I link the new card?,card_linking,card_linking,ok,True,0.98,,589.816445000004,1522,45,6.763e-05,6.763e-05,0.00036564,
mercury,inception/mercury-2.5,inception,test-421,If I need GBP instead of AUD what do I do?,exchange_via_app,exchange_rate,ok,False,0.95,,647.504970000009,1514,54,6.866e-05,6.866000000000001e-05,0.00036616000000000003,
mercury,inception/mercury-2.5,inception,test-431,I would like to exchange some currency.,exchange_via_app,exchange_via_app,ok,True,0.95,,658.4362289999845,1503,64,6.972e-05,6.972e-05,0.00036604,
mercury,inception/mercury-2.5,inception,test-437,Can I use this app to change dollars into euros?,exchange_via_app,exchange_via_app,ok,True,0.92,,773.7865100000054,1519,156,8.416e-05,8.416000000000001e-05,0.0003664,
mercury,inception/mercury-2.5,inception,test-450,"card is lost, please help",lost_or_stolen_card,lost_or_stolen_card,ok,True,0.98,,603.7882329999993,1528,75,7.237e-05,7.237e-05,0.00036548,
mercury,inception/mercury-2.5,inception,test-452,My card is gone I think it was stolen,lost_or_stolen_card,lost_or_stolen_card,ok,True,0.98,,685.5025469999528,1492,57,6.823e-05,6.823e-05,0.00036596,
mercury,inception/mercury-2.5,inception,test-456,Can you freeze my card it was stolen,lost_or_stolen_card,lost_or_stolen_card,ok,True,0.98,,609.929402000038,1505,54,6.83e-05,6.83e-05,0.00036592,
mercury,inception/mercury-2.5,inception,test-461,"Someone stole my wallet earlier today, not sure exactly when, probably on Piccadilly circus. Can you check if there were any attempts to use the card and obviously block it?",lost_or_stolen_card,lost_or_stolen_card,ok,True,0.98,,643.8159110000124,1490,58,6.83e-05,6.829999999999999e-05,0.00037140000000000003,
mercury,inception/mercury-2.5,inception,test-462,I think I lost my card . I dont know how long it has been missing. Can you see if maybe someone else has been using it?,lost_or_stolen_card,lost_or_stolen_card,ok,True,0.98,,615.0821119999746,1489,54,6.766e-05,6.766e-05,0.00036924,
mercury,inception/mercury-2.5,inception,test-468,My card got lost.,lost_or_stolen_card,lost_or_stolen_card,ok,True,0.98,,3447.4059119999874,1514,43,6.701e-05,6.701e-05,0.00036516,
mercury,inception/mercury-2.5,inception,test-47,How do I add the card to my account?,card_linking,card_linking,ok,True,0.95,,630.2490610000095,1515,61,6.975e-05,6.975e-05,0.00036592,
mercury,inception/mercury-2.5,inception,test-476,I cannot find my credit card.,lost_or_stolen_card,get_physical_card,ok,False,0.95,,558.3374769999973,1519,49,6.811e-05,6.811e-05,0.00036564,
mercury,inception/mercury-2.5,inception,test-481,How young can I be to open my own account?,age_limit,age_limit,ok,True,0.95,,612.299783000024,1468,52,6.652e-05,6.652000000000001e-05,0.00036616000000000003,
mercury,inception/mercury-2.5,inception,test-493,Could I open an account for my children?,age_limit,age_limit,ok,True,0.95,,778.8736600000411,1505,70,7.07e-05,7.07e-05,0.00036607999999999996,
mercury,inception/mercury-2.5,inception,test-507,How old do you have to be to be able to open an account?,age_limit,age_limit,ok,True,0.95,,737.6422639999946,1495,84,7.24e-05,7.24e-05,0.00036671999999999996,
mercury,inception/mercury-2.5,inception,test-510,will i be able to open an account for my daughter,age_limit,age_limit,ok,True,0.95,,678.4262979999767,1518,84,7.332e-05,7.332e-05,0.00036644,
mercury,inception/mercury-2.5,inception,test-512,What age can sign up for services?,age_limit,age_limit,ok,True,0.98,,585.6101049999706,1480,59,6.805e-05,6.805e-05,0.00036584,
mercury,inception/mercury-2.5,inception,test-516,How old does my kids need to be to open an account?,age_limit,age_limit,ok,True,0.95,,696.9211760000326,1475,86,7.19e-05,7.19e-05,0.00036652,
mercury,inception/mercury-2.5,inception,test-520,How do I get my PIN unlocked?,pin_blocked,pin_blocked,ok,True,0.95,,2028.7786339999875,1485,62,6.87e-05,6.87e-05,0.00036564,
mercury,inception/mercury-2.5,inception,test-521,Where can I view my PIN?,pin_blocked,passcode_forgotten,ok,False,0.85,,690.6528370000015,1508,79,7.217e-05,7.217e-05,0.00036543999999999997,
mercury,inception/mercury-2.5,inception,test-53,How do I add a card to the app?,card_linking,card_linking,ok,True,0.95,,596.5916829999769,1516,71,7.129e-05,7.129e-05,0.00036572,
mercury,inception/mercury-2.5,inception,test-531,What should I do if I've tried to enter my PIN too often?,pin_blocked,pin_blocked,ok,True,0.95,,624.5235309999844,1497,66,6.978e-05,6.978e-05,0.00036676,
mercury,inception/mercury-2.5,inception,test-54,Can I link my new card?,card_linking,card_linking,ok,True,0.98,,632.3377219999675,1485,54,6.75e-05,6.75e-05,0.0003654,
mercury,inception/mercury-2.5,inception,test-549,What can you do to unblock my pin?,pin_blocked,,error,False,,,353.69592299999204,,,,,0.00036584,Upstream error from Inception: The server had an error while processing your request.
mercury,inception/mercury-2.5,inception,test-555,"My card's frozen, what can I do?",pin_blocked,card_not_working,ok,False,0.95,,581.5050249999622,1486,54,6.754e-05,6.754e-05,0.00036576,
mercury,inception/mercury-2.5,inception,test-556,How can I unlock the pin?,pin_blocked,pin_blocked,ok,True,0.98,,672.8973579999874,1514,71,7.121e-05,7.121e-05,0.00036548,
mercury,inception/mercury-2.5,inception,test-582,"When I tried to pay for my bus ride, the contactless payment wouldn't work. How can I prevent this in the future?",contactless_not_working,contactless_not_working,ok,True,0.95,,3838.927312999993,1489,63,6.901e-05,6.900999999999999e-05,0.00036899999999999997,
mercury,inception/mercury-2.5,inception,test-584,"I wanted to use my card contactless but it doesn't seem to be working, what could be the problem?",contactless_not_working,contactless_not_working,ok,True,0.98,,627.6168210000033,1537,57,7.003e-05,7.003e-05,0.00036836,
mercury,inception/mercury-2.5,inception,test-585,How do I make contactless work,contactless_not_working,contactless_not_working,ok,True,0.95,,637.5615600000019,1532,67,7.133e-05,7.133e-05,0.00036568,
mercury,inception/mercury-2.5,inception,test-589,I wanted to use my contactless at the metro today but it didn't accept it!,contactless_not_working,contactless_not_working,ok,True,0.95,,673.3501180000021,1493,83,7.217e-05,7.217000000000001e-05,0.00036744,
mercury,inception/mercury-2.5,inception,test-595,How do I use contactless pay?,contactless_not_working,contactless_not_working,ok,True,0.85,,662.7487989999936,1523,92,7.472e-05,7.472e-05,0.00036564,
mercury,inception/mercury-2.5,inception,test-596,How do I enable contactless pay?,contactless_not_working,contactless_not_working,ok,True,0.85,,690.5840059999973,1514,94,7.466e-05,7.466000000000001e-05,0.00036576,
mercury,inception/mercury-2.5,inception,test-61,I've received my card so now I need to know how to sync it to the app.,card_linking,card_linking,ok,True,0.95,,630.3158909999765,1496,51,6.749e-05,6.749e-05,0.00036728,
mercury,inception/mercury-2.5,inception,test-612,Will you deal with SWIFT transfers?,top_up_by_bank_transfer_charge,supported_cards_and_currencies,ok,False,0.92,,673.2342070000013,1481,70,6.974e-05,6.974e-05,0.00036587999999999996,
mercury,inception/mercury-2.5,inception,test-617,Will I be charged if someone needs to send me money?,top_up_by_bank_transfer_charge,receiving_money,ok,False,0.98,,604.7467530000722,1491,51,6.729e-05,6.729e-05,0.00036656,
mercury,inception/mercury-2.5,inception,test-620,What are the charges for receiving money?,top_up_by_bank_transfer_charge,receiving_money,ok,False,0.95,,648.0294100000028,1462,52,6.628e-05,6.628e-05,0.00036612,
mercury,inception/mercury-2.5,inception,test-621,What is the fee to receive money?,top_up_by_bank_transfer_charge,receiving_money,ok,False,0.95,,613.9019829999888,1492,63,6.913e-05,6.913000000000001e-05,0.0003658,
mercury,inception/mercury-2.5,inception,test-622,How much am I charged for a SEPA transfer?,top_up_by_bank_transfer_charge,transfer_fee_charged,ok,False,0.95,,1389.7284520000685,1540,80,7.36e-05,7.36e-05,0.00036616000000000003,
mercury,inception/mercury-2.5,inception,test-625,Is there a charge for topping up by transfer?,top_up_by_bank_transfer_charge,top_up_by_bank_transfer_charge,ok,True,0.98,,625.469672999985,1497,58,6.858e-05,6.858e-05,0.00036627999999999997,
mercury,inception/mercury-2.5,inception,test-636,What us the fee to transfer money from my bank?,top_up_by_bank_transfer_charge,transfer_fee_charged,ok,False,0.95,,1474.4453459999932,1465,65,6.835e-05,6.835000000000001e-05,0.00036636000000000004,
mercury,inception/mercury-2.5,inception,test-648,What is going on? My top-up is still pending. I use your system all the time but now it is just showing as pending.,pending_top_up,,error,False,,,283.8691790000303,,,,,0.00036908000000000004,Upstream error from Inception: The server had an error while processing your request.
mercury,inception/mercury-2.5,inception,test-657,top-up is slow to process,pending_top_up,pending_top_up,ok,True,0.95,,665.6510990000097,1500,71,7.065e-05,7.065e-05,0.00036548,
mercury,inception/mercury-2.5,inception,test-660,Why hasn't my top-up been completed?,pending_top_up,pending_top_up,ok,True,0.95,,586.9849139999715,1466,60,6.764e-05,6.764e-05,0.00036592,
mercury,inception/mercury-2.5,inception,test-663,Why is my top up still pending?,pending_top_up,pending_top_up,ok,True,0.95,,823.3420069999993,1499,53,6.791e-05,6.791e-05,0.00036572,
mercury,inception/mercury-2.5,inception,test-667,I'm attempting to top-up my account but it has been pending for an hour.,pending_top_up,pending_top_up,ok,True,0.95,,623.7692810000153,1502,68,7.028e-05,7.028e-05,0.00036736,
mercury,inception/mercury-2.5,inception,test-670,"My top up hasn't worked, it's been stuck in pending for the last couple hours",pending_top_up,pending_top_up,ok,True,0.98,,645.7239000000045,1539,56,6.996e-05,6.996e-05,0.00036755999999999996,
mercury,inception/mercury-2.5,inception,test-685,I need you to cancel a transfer that I made.  It is the wrong account number and the app won't let me stop the transaction.  Please stop it!,cancel_transfer,cancel_transfer,ok,True,0.98,,605.7766030000057,1542,49,6.903e-05,6.903000000000001e-05,0.00037008,
mercury,inception/mercury-2.5,inception,test-687,I would like to revert a transaction I did this morning,cancel_transfer,,error,False,,,292.23114699998405,,,,,0.00036668,Upstream error from Inception: The server had an error while processing your request.
mercury,inception/mercury-2.5,inception,test-691,I accidentally made a transaction to the wrong account.,cancel_transfer,cancel_transfer,ok,True,0.95,,641.2339399999473,1536,62,7.074e-05,7.074e-05,0.00036668,
mercury,inception/mercury-2.5,inception,test-694,"This is URGENT, I typed the wrong payment information for a payment I needed to make and have clicked send, I need to reverse the transaction immediately.",cancel_transfer,cancel_transfer,ok,True,0.92,,710.455794999958,1512,89,7.383e-05,7.383e-05,0.00037064,
mercury,inception/mercury-2.5,inception,test-699,Can I cancel a transfer if is already processed?,cancel_transfer,cancel_transfer,ok,True,0.95,,604.6778430000413,1470,62,6.81e-05,6.81e-05,0.0003664,
mercury,inception/mercury-2.5,inception,test-700,I transferred the wrong amount and would like to cancel the transaction.,cancel_transfer,cancel_transfer,ok,True,0.98,,631.816141000003,1477,58,6.778e-05,6.778e-05,0.00036736,
mercury,inception/mercury-2.5,inception,test-715,"My recent transfer needs to be cancelled immediately; it was a mistake, please can you cancel it before it goes through?",cancel_transfer,cancel_transfer,ok,True,0.98,,605.539362999989,1517,65,7.043e-05,7.043e-05,0.00036928,
mercury,inception/mercury-2.5,inception,test-723,What is the limit to top up?,top_up_limits,top_up_limits,ok,True,0.98,,651.9749290000182,1514,53,6.851e-05,6.851e-05,0.0003656,
mercury,inception/mercury-2.5,inception,test-724,How much money can i top up?,top_up_limits,top_up_limits,ok,True,0.98,,652.2001290000044,1489,57,6.811e-05,6.811e-05,0.0003656,
mercury,inception/mercury-2.5,inception,test-739,Can I top-up as much as I want?,top_up_limits,top_up_limits,ok,True,0.95,,627.7946719999891,1494,58,6.846e-05,6.846e-05,0.00036572,
mercury,inception/mercury-2.5,inception,test-741,When I top up what are the amoutn limits.,top_up_limits,top_up_limits,ok,True,0.95,,639.0994509999873,1481,50,6.674e-05,6.674e-05,0.00036612,
mercury,inception/mercury-2.5,inception,test-742,Is there a limit on top-ups?,top_up_limits,top_up_limits,ok,True,0.98,,596.6039940000046,1472,49,6.623e-05,6.623e-05,0.0003656,
mercury,inception/mercury-2.5,inception,test-754,Is there a limit for top-ups?,top_up_limits,top_up_limits,ok,True,0.98,,580.32686500001,1470,49,6.615e-05,6.615e-05,0.00036564,
mercury,inception/mercury-2.5,inception,test-756,How can I tell if there is a top-up limit?,top_up_limits,top_up_limits,ok,True,0.95,,605.6464630000119,1533,45,6.807e-05,6.807e-05,0.00036616000000000003,
mercury,inception/mercury-2.5,inception,test-760,"I don't know if this is an issue with the ATM or my account, but I just tried withdrawing 30 pounds from the ATM I'm at now and it only gave me 10. Is this a glitch or what exactly is going on?",wrong_amount_of_cash_received,,error,False,,,912.9909090000438,1580,179,9.005e-05,9.005000000000001e-05,0.0003722,No object generated: response did not match schema.
mercury,inception/mercury-2.5,inception,test-761,I didn't get all the cash I requested for at the ATM,wrong_amount_of_cash_received,wrong_amount_of_cash_received,ok,True,0.98,,734.3260640000226,1484,62,6.866e-05,6.866e-05,0.00036656,
mercury,inception/mercury-2.5,inception,test-763,Why did I not get my cash back after I withdrew?,wrong_amount_of_cash_received,wrong_amount_of_cash_received,ok,True,0.85,,717.4394150000298,1504,67,7.021e-05,7.021e-05,0.0003664,
mercury,inception/mercury-2.5,inception,test-77,"I already have one of your cards, how do I link them?",card_linking,card_linking,ok,True,0.98,,703.2993060000008,1474,44,6.556e-05,6.556e-05,0.0003666,
mercury,inception/mercury-2.5,inception,test-772,"How can I request cash back? The ATM just gave me the wrong amount, the app shows the amount that I've been actually charged though...",wrong_amount_of_cash_received,wrong_amount_of_cash_received,ok,True,0.95,,631.1756210000021,1527,80,7.308e-05,7.308e-05,0.00036983999999999997,
mercury,inception/mercury-2.5,inception,test-780,I have not received the amount of cash i was supposed to.,wrong_amount_of_cash_received,wrong_amount_of_cash_received,ok,True,0.95,,590.7578450000001,1516,57,6.919e-05,6.919e-05,0.00036676,
mercury,inception/mercury-2.5,inception,test-782,Where is the money that I asked for? I asked for more than I got!,wrong_amount_of_cash_received,wrong_amount_of_cash_received,ok,True,0.97,,707.8044050000026,1520,66,7.07e-05,7.07e-05,0.00036708,
mercury,inception/mercury-2.5,inception,test-806,Why was I charged for card payment?,card_payment_fee_charged,card_payment_fee_charged,ok,True,0.85,,711.5670849999951,1471,94,7.294e-05,7.294e-05,0.00036587999999999996,
mercury,inception/mercury-2.5,inception,test-809,Why was I charged an extra fee when paying with my card?,card_payment_fee_charged,card_payment_fee_charged,ok,True,0.95,,616.2524930000072,1472,56,6.728e-05,6.727999999999999e-05,0.00036671999999999996,
mercury,inception/mercury-2.5,inception,test-811,Why are there fees for card usage?,card_payment_fee_charged,card_payment_fee_charged,ok,True,0.85,,634.7703810000094,1531,66,7.114e-05,7.114e-05,0.00036584,
mercury,inception/mercury-2.5,inception,test-813,What is the fee charged with this card payment?,card_payment_fee_charged,card_payment_fee_charged,ok,True,0.95,,910.1888189999736,1532,64,7.088e-05,7.088e-05,0.00036636000000000004,
mercury,inception/mercury-2.5,inception,test-822,Paying in card resulted in a fee,card_payment_fee_charged,card_payment_fee_charged,ok,True,0.95,,592.6423130000185,1478,54,6.722e-05,6.722e-05,0.00036576,
mercury,inception/mercury-2.5,inception,test-835,There is a fee on my account. Why?,card_payment_fee_charged,extra_charge_on_statement,ok,False,0.85,,732.4653829999988,1495,76,7.12e-05,7.12e-05,0.00036584,
mercury,inception/mercury-2.5,inception,test-837,I was charged a fee for a card payment. Why?,card_payment_fee_charged,card_payment_fee_charged,ok,True,0.98,,666.8074389999965,1485,73,7.035e-05,7.035e-05,0.00036624,
mercury,inception/mercury-2.5,inception,test-842,I am still waiting for a transaction to be completed,transfer_not_received_by_recipient,pending_card_payment,ok,False,0.7,,936.7527169999667,1504,186,8.806e-05,8.806e-05,0.00036656,
mercury,inception/mercury-2.5,inception,test-849,how long do money transfers take?,transfer_not_received_by_recipient,transfer_timing,ok,False,0.95,,594.9880240000202,1503,55,6.837e-05,6.837e-05,0.0003658,
mercury,inception/mercury-2.5,inception,test-854,I completed a money transaction but the recipient hasn't received it,transfer_not_received_by_recipient,transfer_not_received_by_recipient,ok,True,0.95,,650.5263399999822,1508,80,7.232e-05,7.232e-05,0.00036720000000000004,
mercury,inception/mercury-2.5,inception,test-857,I need to find out why my transfer didn't get there.,transfer_not_received_by_recipient,transfer_not_received_by_recipient,ok,True,0.92,,762.6211919999914,1524,83,7.341e-05,7.341e-05,0.00036656,
mercury,inception/mercury-2.5,inception,test-868,Is there a reason why my transaction is taking so long?,transfer_not_received_by_recipient,transfer_timing,ok,False,0.92,,951.4360259999521,1521,82,7.314e-05,7.314e-05,0.00036668,
mercury,inception/mercury-2.5,inception,test-873,When will my funds transfer?,transfer_not_received_by_recipient,transfer_timing,ok,False,0.95,,741.1708920000237,1497,65,6.963e-05,6.963e-05,0.0003656,
mercury,inception/mercury-2.5,inception,test-88,How are exchange rates calculated?,exchange_rate,exchange_rate,ok,True,0.95,,842.0549960000208,1486,75,7.069e-05,7.069e-05,0.00036584,
mercury,inception/mercury-2.5,inception,test-889,can you tell me what cards and currencies you take?,supported_cards_and_currencies,supported_cards_and_currencies,ok,True,0.98,,586.4233430000022,1489,51,6.721e-05,6.721e-05,0.00036652,
mercury,inception/mercury-2.5,inception,test-892,What is accepted in regards to cards and currencies?,supported_cards_and_currencies,supported_cards_and_currencies,ok,True,0.95,,596.1478740000166,1489,49,6.691e-05,6.691e-05,0.00036656,
mercury,inception/mercury-2.5,inception,test-894,I would like to add money to my account through my American Express.,supported_cards_and_currencies,topping_up_by_card,ok,False,0.95,,714.0020250000525,1519,76,7.216e-05,7.216e-05,0.00036720000000000004,
mercury,inception/mercury-2.5,inception,test-899,How can I use American Express to add money to my account?,supported_cards_and_currencies,,error,False,,,243.59212000004482,,,,,0.0003668,Upstream error from Inception: The server had an error while processing your request.
mercury,inception/mercury-2.5,inception,test-900,"When adding money, what are the currencies you take?",supported_cards_and_currencies,,error,False,,,682.3052779999562,1528,94,7.522e-05,7.522e-05,0.00036656,No object generated: could not parse the response.
mercury,inception/mercury-2.5,inception,test-904,why wouldn't you support american express? its a card i like and use often and i don't want to get a different one,supported_cards_and_currencies,supported_cards_and_currencies,ok,True,0.95,,652.9871989999665,1488,55,6.777e-05,6.777e-05,0.00036904,
mercury,inception/mercury-2.5,inception,test-910,What are all the currencies and cards supported to use this?,supported_cards_and_currencies,supported_cards_and_currencies,ok,True,0.98,,626.0727620000253,1483,53,6.727e-05,6.727e-05,0.00036688,
mercury,inception/mercury-2.5,inception,test-926,Can you tell me how to order a virtual card?,getting_virtual_card,getting_virtual_card,ok,True,0.95,,694.9028050000197,1475,93,7.295e-05,7.295e-05,0.00036624,
mercury,inception/mercury-2.5,inception,test-928,what is the virtual card,getting_virtual_card,getting_virtual_card,ok,True,0.85,,622.3925820000004,1509,58,6.906e-05,6.905999999999999e-05,0.00036543999999999997,
mercury,inception/mercury-2.5,inception,test-935,Is this where I order a virtual card?,getting_virtual_card,getting_virtual_card,ok,True,0.95,,585.6666640000185,1520,51,6.845e-05,6.845e-05,0.00036596,
mercury,inception/mercury-2.5,inception,test-937,help me obtain a virtual card,getting_virtual_card,getting_virtual_card,ok,True,0.98,,687.6333169999998,1519,61,6.991e-05,6.991e-05,0.00036564,
mercury,inception/mercury-2.5,inception,test-942,I want one of those virtual cards!,getting_virtual_card,getting_virtual_card,ok,True,0.95,,594.4382739999564,1496,51,6.749e-05,6.749e-05,0.00036584,
mercury,inception/mercury-2.5,inception,test-948,How do I order a virtual card?,getting_virtual_card,getting_virtual_card,ok,True,0.95,,603.2275430000154,1492,51,6.733e-05,6.733000000000001e-05,0.00036568,
mercury,inception/mercury-2.5,inception,test-953,Where are the virtual cards located?,getting_virtual_card,getting_virtual_card,ok,True,0.85,,684.4005159999942,1485,83,7.185e-05,7.185e-05,0.00036592,
mercury,inception/mercury-2.5,inception,test-960,Will my card be accepted all over the world?,card_acceptance,card_acceptance,ok,True,0.95,,717.9981639999896,1481,82,7.154e-05,7.154e-05,0.00036624,
mercury,inception/mercury-2.5,inception,test-961,Who accepts this card?,card_acceptance,card_acceptance,ok,True,0.95,,592.9938039999688,1497,55,6.813e-05,6.813e-05,0.00036536,
mercury,inception/mercury-2.5,inception,test-968,Can I use my card anywhere I want?,card_acceptance,,error,False,,,321.44139500000165,,,,,0.00036584,Upstream error from Inception: The server had an error while processing your request.
mercury,inception/mercury-2.5,inception,test-973,Is my card accepted everywhere?,card_acceptance,card_acceptance,ok,True,0.95,,658.1585190000042,1510,82,7.27e-05,7.27e-05,0.00036572,
mercury,inception/mercury-2.5,inception,test-986,Where is my card accepted?,card_acceptance,card_acceptance,ok,True,0.95,,601.3494629999623,1478,57,6.767e-05,6.767000000000001e-05,0.00036552000000000004,
mercury,inception/mercury-2.5,inception,test-987,Where can I pay with my debit or credit card?,card_acceptance,card_acceptance,ok,True,0.92,,664.6954879999976,1484,54,6.746e-05,6.746000000000001e-05,0.00036627999999999997,