Platform API version: 10555 # Major Changes (16 changes) **GET /api/v2/integrations** (1 change) * Parameter credentialId was added **GET /api/v2/learning/modules** (2 changes) * Parameter isArchived was removed * Parameter isPublished was removed **DomainResourceConditionValue** (3 changes) * Property user was changed from User to UserFullReference * Property queue was changed from Queue to QueueFullReference * Property team was changed from Team to TeamFullReference **DecisionTableContract** (1 change) * Property parentSchema was changed from DomainEntityRef to BusinessRulesParentSchemaRef **AppleInvitation** (4 changes) * Required property businessName was added * Required property transcriptMessage was added * Required property templateType was added * Required property locale was added **BillingCharge** (4 changes) * Property prepaidQuantity was changed from integer to number * Property fairuseQuantity was changed from integer to number * Property actualQuantity was changed from integer to number * Property overageQuantity was changed from integer to number **ContinuousForecastGetSessionResponse** (1 change) * Property retrainInProgress was removed # Minor Changes (150 changes) **/api/v2/externalcontacts/contacts/{contactId}/notes/{noteId}** (1 change) * Operation patch was added. Summary: Update a Contact Note **/api/v2/externalcontacts/organizations/{externalOrganizationId}/notes/{noteId}** (1 change) * Operation patch was added. Summary: Update an External Organization Note **/api/v2/externalcontacts/organizations/{externalOrganizationId}** (1 change) * Operation patch was added. Summary: Update specific fields of an external organization **/api/v2/externalcontacts/relationships/{relationshipId}** (1 change) * Operation patch was added. Summary: Update specific fields of a relationship **/api/v2/conversations/{conversationId}/participants/{participantId}/screenmonitors/sessions** (2 changes) * Path was added * Operation POST was added **/api/v2/conversations/{conversationId}/participants/{participantId}/screenmonitors/sessions/{screenMonitoringId}** (3 changes) * Path was added * Operation GET was added * Operation DELETE was added **/api/v2/screenmonitors/sessions/users/details** (2 changes) * Path was added * Operation POST was added **/api/v2/screenmonitors/users/{userId}/sessions** (2 changes) * Path was added * Operation GET was added **/api/v2/screenmonitors/sessions/details** (2 changes) * Path was added * Operation GET was added **/api/v2/screenmonitors/settings** (3 changes) * Path was added * Operation GET was added * Operation PUT was added **/api/v2/users/{userId}/screenmonitors/sessions** (2 changes) * Path was added * Operation POST was added **/api/v2/users/{userId}/screenmonitors/sessions/{screenMonitoringId}** (3 changes) * Path was added * Operation GET was added * Operation DELETE was added **/api/v2/flows/lookup** (2 changes) * Path was added * Operation GET was added **/api/v2/workforcemanagement/businessunits/{businessUnitId}/capacityplans/{capacityPlanId}/forecast** (2 changes) * Path was added * Operation GET was added **AgentCopilotAggregationQuery** (1 change) * Enum value nDistinctConversations was added to property metrics **AgentCopilotAggregationView** (1 change) * Enum value nDistinctConversations was added to property target **Limit** (1 change) * Enum value multi.org was added to property namespace **ReportingExportJobResponse** (2 changes) * Enum value CALLBACK_QUEUE_PERFORMANCE_SUMMARY_VIEW was added to property viewType * Enum value CALLBACK_QUEUE_PERFORMANCE_DETAIL_VIEW was added to property viewType **ReportingExportMetadataJobResponse** (2 changes) * Enum value CALLBACK_QUEUE_PERFORMANCE_SUMMARY_VIEW was added to property viewType * Enum value CALLBACK_QUEUE_PERFORMANCE_DETAIL_VIEW was added to property viewType **ReportingExportJobRequest** (2 changes) * Enum value CALLBACK_QUEUE_PERFORMANCE_SUMMARY_VIEW was added to property viewType * Enum value CALLBACK_QUEUE_PERFORMANCE_DETAIL_VIEW was added to property viewType **QueueFullReference** (1 change) * Model was added **TeamFullReference** (1 change) * Model was added **UserFullReference** (1 change) * Model was added **BusinessRulesParentSchemaRef** (1 change) * Model was added **DecisionTable** (1 change) * Optional property latestVersionStatus was added **PatchCallbackRequest** (1 change) * Optional property customerFirstCallbackDeliveryMode was added **CreateCallbackCommand** (1 change) * Optional property customerFirstCallbackDeliveryMode was added **AppleInvitationNotificationParameters** (1 change) * Model was added **SendAgentlessOutboundMessageResponse** (1 change) * Enum value apple was added to property messengerType **SendAgentlessOutboundMessageRequest** (1 change) * Enum value apple was added to property toAddressMessengerType **CreateCallbackOnConversationCommand** (1 change) * Optional property customerFirstCallbackDeliveryMode was added **QueryReformulationContext** (1 change) * Model was added **CustomerIntentAssignmentRequest** (1 change) * Enum value Case was added to property sourceType **KnowledgeGenerationSetting** (6 changes) * Enum value el-GR was added to property generationLanguage * Enum value fil-PH was added to property generationLanguage * Enum value he-IL was added to property generationLanguage * Enum value ms-MY was added to property generationLanguage * Enum value pl-PL was added to property generationLanguage * Enum value th-TH was added to property generationLanguage **KnowledgeSearchPreviewResponse** (2 changes) * Optional property application was added * Optional property conversationContext was added **KnowledgeV3PreviewConversationContext** (1 change) * Model was added **V3KnowledgeSearchPreviewClientApplication** (1 change) * Model was added **KnowledgeSearchPreviewRequest** (2 changes) * Optional property application was added * Optional property conversationContext was added **KnowledgeSourcesSearchResponse** (6 changes) * Enum value el-GR was added to property generationLanguage * Enum value fil-PH was added to property generationLanguage * Enum value he-IL was added to property generationLanguage * Enum value ms-MY was added to property generationLanguage * Enum value pl-PL was added to property generationLanguage * Enum value th-TH was added to property generationLanguage **KnowledgeSourcesSearchRequest** (6 changes) * Enum value el-GR was added to property generationLanguage * Enum value fil-PH was added to property generationLanguage * Enum value he-IL was added to property generationLanguage * Enum value ms-MY was added to property generationLanguage * Enum value pl-PL was added to property generationLanguage * Enum value th-TH was added to property generationLanguage **ApprovalNamespace** (1 change) * Enum value multi.org was added to property namespace **LimitChangeRequestDetails** (1 change) * Enum value multi.org was added to property namespace **StatusChange** (1 change) * Enum value multi.org was added to property namespace **Response** (1 change) * Optional property appleInvitation was added **ResponseAssetBulkRequest** (2 changes) * Optional property sortBy was added * Optional property sortOrder was added **StartScreenMonitorResponseBody** (1 change) * Model was added **ScreenMonitoringSession** (1 change) * Model was added **ScreenMonitoringUserDetails** (1 change) * Model was added **ScreenMonitoringUserDetailsEntityListing** (1 change) * Model was added **ScreenMonitoringSessionEntityListing** (1 change) * Model was added **ScreenMonitoringDetails** (1 change) * Model was added **ScreenMonitorSettings** (1 change) * Model was added **SpeechTextAnalyticsConversationSummary** (3 changes) * Optional property summaryId was added * Optional property agentId was added * Optional property insights was added **SpeechTextAnalyticsSummaryLabel** (1 change) * Model was added **TextBotFlowTurnRequest** (1 change) * Optional property inputEventRichMedia was added **VideoSettings** (1 change) * Optional property channels was added **BuSchedulingSettingsResponse** (1 change) * Optional property enableTimeOffFullDayEstimation was added **BusinessUnitSettingsResponse** (2 changes) * Optional property learning was added * Optional property coaching was added **BuSchedulingSettingsRequest** (1 change) * Optional property enableTimeOffFullDayEstimation was added **UpdateBusinessUnitSettingsRequest** (2 changes) * Optional property learning was added * Optional property coaching was added **CreateBusinessUnitSettingsRequest** (2 changes) * Optional property learning was added * Optional property coaching was added **CapacityPlanForecastInputsResponse** (1 change) * Model was added **CapacityPlanForecastInputsTemplate** (1 change) * Model was added **CapacityPlanForecastMetrics** (1 change) * Model was added **ForecastInputPlanningGroupData** (1 change) * Model was added **TimeOffRequestResponse** (2 changes) * Optional property fullDayEarliestStartOffsetMinutes was added * Optional property fullDayLatestEndOffsetMinutes was added **CreateAgentTimeOffRequest** (2 changes) * Optional property fullDayEarliestStartOffsetMinutes was added * Optional property fullDayLatestEndOffsetMinutes was added **AgentTimeOffRequestPatch** (2 changes) * Optional property fullDayEarliestStartOffsetMinutes was added * Optional property fullDayLatestEndOffsetMinutes was added **BuFullDayTimeOffMarker** (2 changes) * Optional property startOffsetMinutes was added * Optional property endOffsetMinutes was added **TimeOffRequest** (2 changes) * Optional property fullDayEarliestStartOffsetMinutes was added * Optional property fullDayLatestEndOffsetMinutes was added **CreateAdminTimeOffRequest** (2 changes) * Optional property fullDayEarliestStartOffsetMinutes was added * Optional property fullDayLatestEndOffsetMinutes was added **AdminTimeOffRequestPatch** (2 changes) * Optional property fullDayEarliestStartOffsetMinutes was added * Optional property fullDayLatestEndOffsetMinutes was added **EstimateAvailableFullDayTimeOffResponse** (2 changes) * Optional property earliestStartOffsetMinutes was added * Optional property latestEndOffsetMinutes was added **AgentCopilotAsyncAggregationQuery** (1 change) * Enum value nDistinctConversations was added to property metrics **BillingProduct** (7 changes) * Enum value EA was added to property unitOfMeasure * Enum value Evaluation was added to property unitOfMeasure * Enum value Guide was added to property unitOfMeasure * Enum value Ingestion was added to property unitOfMeasure * Enum value RateTable was added to property unitOfMeasure * Enum value Summary was added to property unitOfMeasure * Enum value Translation was added to property unitOfMeasure **BillingWallet** (7 changes) * Enum value EA was added to property unitOfMeasure * Enum value Evaluation was added to property unitOfMeasure * Enum value Guide was added to property unitOfMeasure * Enum value Ingestion was added to property unitOfMeasure * Enum value RateTable was added to property unitOfMeasure * Enum value Summary was added to property unitOfMeasure * Enum value Translation was added to property unitOfMeasure **BillingPlanItem** (7 changes) * Enum value EA was added to property unitOfMeasure * Enum value Evaluation was added to property unitOfMeasure * Enum value Guide was added to property unitOfMeasure * Enum value Ingestion was added to property unitOfMeasure * Enum value RateTable was added to property unitOfMeasure * Enum value Summary was added to property unitOfMeasure * Enum value Translation was added to property unitOfMeasure **BillingInvoiceItem** (7 changes) * Enum value EA was added to property unitOfMeasure * Enum value Evaluation was added to property unitOfMeasure * Enum value Guide was added to property unitOfMeasure * Enum value Ingestion was added to property unitOfMeasure * Enum value RateTable was added to property unitOfMeasure * Enum value Summary was added to property unitOfMeasure * Enum value Translation was added to property unitOfMeasure **ContinuousForecastGetSessionResponse** (1 change) * Optional property forecastDataState was added # Point Changes (1 change) **GET /api/v2/outbound/contactlists** (1 change) * Description was changed