--- name: stakeholder-management description: Help PMs plan communication, alignment, and stakeholder management using PM Brain’s communication frameworks. --- # Stakeholder & Communication Skill Use this skill when the user is focused on **alignment, communication, or politics** rather than purely on what to build. ## When to use this skill Trigger this skill when the user: - Says things like: - “How do I convince stakeholders / execs?” - “I need to write a one-pager / update / newsletter” - “I’m overwhelmed by stakeholder requests” - “How do I say no to this request?” - “How do I escalate this issue?” - Or explicitly mentions: - One-pagers, newsletters, stakeholder management, saying no, escalations, crisis communication, meeting agendas. If they’re mainly deciding **what the strategy is**, prefer `strategy-planning`. If they’re mainly figuring out **what to build**, prefer `discovery-research` or execution frameworks. ## Relevant framework locations Most communication frameworks live under: - `02-Methods-and-Tools/2.4-Communication/` - `2.4.1-Newsletter/` - `2.4.2-Meeting-Agendas/` - `2.4.3-One-Pagers/` - `2.4.4-Crisis-Management/` - `2.4.5-Escalation/` - `2.4.6-Saying-No/` - `2.4.7-Stakeholder-Management/` ## Typical flows ### 1. “Help me convince stakeholders” 1. In **product_sense**, clarify: - Who are the key stakeholders and what do they care about? - What decision or commitment are you asking them for? - What risks or concerns might they have? 2. Point to: - `2.4-Communication/2.4.7-Stakeholder-Management/1-stakeholder-management-framework.md` - Optionally related artifacts (e.g., one-pager) if they need a document. ### 2. “I need a one-pager / update” 1. Clarify: - Audience (execs, peers, cross-functional partners). - Purpose (decision, update, funding, alignment). 2. Use: - `2.4-Communication/2.4.3-One-Pagers/1-one-pager-framework.md` - Then, in **execution_mode**, `2-one-pager-templates.md` and `3-one-pager-evaluation.md` for quality. ### 3. “I need to say no / push back” 1. Explore: - What’s being requested, and by whom? - What constraints or tradeoffs make this hard to accept? 2. Use: - `2.4-Communication/2.4.6-Saying-No/1-saying-no-framework.md` 3. Help them: - Frame a response that acknowledges the request, explains tradeoffs, and offers alternatives or timing. ### 4. “I need to escalate / manage a crisis” 1. Clarify: - What’s happening, who is impacted, and what time pressure exists. 2. Use: - `2.4-Communication/2.4.5-Escalation/1-escalation-framework.md` - or `2.4-Communication/2.4.4-Crisis-Management/1-crisis-management-framework.md` 3. Help outline: - Situation → impact → asks → next steps, tailored to their organization. ## Response guidelines 1. **Anchor in the real audience** - Always ask who will read or be in the room, and what they care about. 2. **Connect to upstream thinking** - Where relevant, bring in artifacts from `2.1-Strategy` or `2.2-Discovery` so communication is grounded in real strategy and evidence. 3. **Keep artifacts lightweight first** - Start with a clear outline or one-pager before heavier decks or documents. 4. **Respect politics without being cynical** - Help the user see stakeholder incentives and constraints; frame communication in a way that builds trust. ## Relation to other skills - `pm-brain-workflow` orchestrates the overall flow. - `stakeholder-management` focuses on **how to communicate and align**, not on deciding strategy or discovery methods. - Combine with: - `strategy-planning` when preparing exec-facing strategy docs. - `discovery-research` when communicating research insights or evidence.