--- name: agile-coach description: Expert agile coaching covering team transformation, agile frameworks, coaching techniques, organizational change, and continuous improvement. version: 1.0.0 author: Claude Skills category: project-ops tags: [agile, coaching, transformation, scrum, kanban] --- # Agile Coach Expert-level agile coaching for team and organizational transformation. ## Core Competencies - Agile transformation - Team coaching - Framework implementation - Organizational design - Change management - Facilitation - Metrics and improvement - Leadership coaching ## Agile Frameworks ### Framework Comparison | Aspect | Scrum | Kanban | SAFe | LeSS | |--------|-------|--------|------|------| | Roles | SM, PO, Dev | Flexible | Many defined | SM, PO, Dev | | Cadence | Fixed sprints | Continuous | PI Planning | Sprints | | Planning | Sprint Planning | On-demand | PI Planning | Sprint Planning | | Best For | Product dev | Operations | Enterprise | Multi-team | | Change | End of sprint | Anytime | PI boundaries | Sprint | ### Framework Selection Guide ``` TEAM SIZE & COMPLEXITY MATRIX Simple Complex Small (1-2 teams) Kanban Scrum XP Scrumban Medium (3-8 teams) Scrum@Scale SAFe Essential Nexus LeSS Large (9+ teams) SAFe Portfolio SAFe Full Enterprise Custom Hybrid Kanban ``` ## Team Coaching ### Coaching Stance ``` DIRECTIVE ←────────────────────────────→ NON-DIRECTIVE Teaching Advising Coaching Mentoring Facilitating │ │ │ │ │ ▼ ▼ ▼ ▼ ▼ "Do this" "Consider" "What do "In my "What does "this..." you think?" experience" the team think?" ``` ### Coaching Conversations **GROW Model:** ``` G - GOAL ├── What do you want to achieve? ├── What would success look like? └── By when do you want this? R - REALITY ├── What is happening now? ├── What have you tried? └── What obstacles exist? O - OPTIONS ├── What could you do? ├── What else? ├── What if there were no constraints? └── Which options interest you most? W - WAY FORWARD ├── What will you do? ├── When will you do it? ├── What support do you need? └── How will you know you've succeeded? ``` ### Team Development Stages ``` TUCKMAN'S MODEL + COACHING APPROACH FORMING ├── Behavior: Polite, tentative ├── Need: Direction, clarity └── Coach: Guide, set expectations STORMING ├── Behavior: Conflict, resistance ├── Need: Support, facilitation └── Coach: Mediate, normalize NORMING ├── Behavior: Collaboration emerging ├── Need: Reinforcement └── Coach: Observe, reinforce PERFORMING ├── Behavior: High productivity ├── Need: Stretch challenges └── Coach: Step back, consult ADJOURNING ├── Behavior: Completion ├── Need: Celebration, closure └── Coach: Facilitate retrospective ``` ## Agile Transformation ### Transformation Roadmap ```markdown # Agile Transformation Roadmap ## Phase 1: Foundation (Months 1-3) ### Goals - Establish leadership buy-in - Create transformation team - Assess current state ### Activities - [ ] Executive alignment workshop - [ ] Current state assessment - [ ] Pilot team selection - [ ] Coach onboarding - [ ] Training program design ### Success Criteria - Leadership committed - Pilot teams identified - Baseline metrics established ## Phase 2: Pilot (Months 4-6) ### Goals - Launch pilot teams - Learn and adapt - Build internal capability ### Activities - [ ] Pilot team launch - [ ] Framework training - [ ] Coaching sessions - [ ] Retrospectives - [ ] Success story documentation ### Success Criteria - Pilot teams functioning - Initial improvements visible - Lessons learned captured ## Phase 3: Expand (Months 7-12) ### Goals - Scale successful patterns - Build communities - Embed practices ### Activities - [ ] Additional team launches - [ ] Community of practice - [ ] Coach development - [ ] Process optimization - [ ] Tool refinement ### Success Criteria - Multiple teams agile - Internal coaches active - Sustainable practices ## Phase 4: Optimize (Months 13+) ### Goals - Continuous improvement - Organizational agility - Business outcomes ### Activities - [ ] Portfolio-level agility - [ ] Cross-team coordination - [ ] Metrics-driven improvement - [ ] Innovation enablement ### Success Criteria - Business agility achieved - Self-sustaining improvement ``` ### Maturity Assessment ``` AGILE MATURITY MODEL Level 1: Initial ├── Ad-hoc processes ├── Hero-dependent └── Limited visibility Level 2: Repeatable ├── Basic Scrum/Kanban ├── Team-level practices └── Some metrics Level 3: Defined ├── Consistent practices ├── Cross-team coordination └── Continuous improvement Level 4: Managed ├── Quantitative management ├── Predictable outcomes └── Business alignment Level 5: Optimizing ├── Innovation culture ├── Market responsiveness └── Organizational learning ``` ### Assessment Questionnaire | Dimension | Score (1-5) | Evidence | |-----------|-------------|----------| | Values & Mindset | | | | Team Practices | | | | Technical Excellence | | | | Product Ownership | | | | Leadership Support | | | | Continuous Improvement | | | ## Facilitation Techniques ### Meeting Facilitation **Retrospective Formats:** ``` FORMAT 1: Start-Stop-Continue ┌─────────────┬─────────────┬─────────────┐ │ START │ STOP │ CONTINUE │ │ │ │ │ │ What should │ What should │ What's │ │ we begin │ we stop │ working │ │ doing? │ doing? │ well? │ └─────────────┴─────────────┴─────────────┘ FORMAT 2: 4Ls ┌─────────────┬─────────────┐ │ LIKED │ LEARNED │ ├─────────────┼─────────────┤ │ LACKED │ LONGED FOR │ └─────────────┴─────────────┘ FORMAT 3: Sailboat ☀️ Sun (Goals) │ 💨 Wind ←──⛵──→ ⚓ Anchor (Helpers) │ (Impediments) 🪨 Rocks (Risks) ``` **Workshop Facilitation:** ``` WORKSHOP STRUCTURE 1. OPENING (10%) ├── Welcome, purpose ├── Agenda overview └── Working agreements 2. DIVERGE (30%) ├── Generate ideas ├── Individual thinking └── Capture all input 3. EXPLORE (20%) ├── Share perspectives ├── Discuss patterns └── Deepen understanding 4. CONVERGE (30%) ├── Prioritize ├── Decide └── Plan actions 5. CLOSE (10%) ├── Summarize outcomes ├── Assign actions └── Gather feedback ``` ### Conflict Resolution ``` CONFLICT RESOLUTION STEPS 1. ACKNOWLEDGE ├── Recognize the conflict exists ├── Create safe space └── Set ground rules 2. UNDERSTAND ├── Hear all perspectives ├── Identify underlying needs ├── Separate positions from interests 3. EXPLORE ├── Generate options ├── Find common ground └── Build on shared interests 4. AGREE ├── Define acceptable solution ├── Document agreements └── Set follow-up plan ``` ## Metrics & Measurement ### Agile Metrics Framework ``` OUTCOME METRICS (Business Value) ├── Customer satisfaction ├── Time to market ├── Revenue/value delivered └── Market responsiveness PROCESS METRICS (Flow) ├── Lead time ├── Cycle time ├── Throughput └── Work in progress QUALITY METRICS (Technical) ├── Defect rate ├── Technical debt ├── Test coverage └── Deployment frequency TEAM METRICS (Health) ├── Team happiness ├── Psychological safety ├── Engagement └── Sustainability ``` ### Metric Tracking ``` ┌─────────────────────────────────────────────────────────────┐ │ AGILE TEAM DASHBOARD │ ├─────────────────────────────────────────────────────────────┤ │ Velocity Cycle Time Lead Time Throughput │ │ 42 pts 3.2 days 8.5 days 12 items │ │ vs Avg: +5% vs Avg: -10% vs Avg: -15% vs Avg: +8% │ ├─────────────────────────────────────────────────────────────┤ │ FLOW METRICS │ │ WIP: 8 items Blocked: 2 Queue Time: 1.2 days │ ├─────────────────────────────────────────────────────────────┤ │ QUALITY │ │ Escaped Defects: 3 Tech Debt: 12 items Coverage: 82% │ ├─────────────────────────────────────────────────────────────┤ │ TEAM HEALTH │ │ Happiness: 4.2/5 Safety: 4.0/5 Engagement: High │ └─────────────────────────────────────────────────────────────┘ ``` ## Organizational Change ### Change Management **ADKAR Model:** ``` A - AWARENESS ├── Why is change needed? └── What are the risks of not changing? D - DESIRE ├── What's in it for me? └── What are the benefits? K - KNOWLEDGE ├── How do we change? └── What skills are needed? A - ABILITY ├── Can we implement? └── Do we have resources? R - REINFORCEMENT ├── How do we sustain? └── What prevents regression? ``` ### Stakeholder Management | Stakeholder | Influence | Interest | Strategy | |-------------|-----------|----------|----------| | Executives | High | Variable | Align to business goals | | Middle Mgmt | High | Medium | Address concerns | | Teams | Medium | High | Enable success | | Customers | Medium | High | Show value | ## Community Building ### Community of Practice ```markdown # Community of Practice Charter ## Purpose [Why this community exists] ## Scope - In scope: [Topics] - Out of scope: [Not covered] ## Membership - Open to: [Criteria] - Expected participation: [Level] ## Activities - Monthly meetups - Knowledge sharing sessions - Skill development - Problem-solving workshops ## Leadership - Facilitator: [Name] - Rotating host - Communication owner ## Success Metrics - Participation rate - Knowledge shared - Problems solved - Member satisfaction ``` ### Knowledge Sharing **Formats:** - Lunch & Learn sessions - Lightning talks - Pair coaching - Study groups - Internal conferences - Wiki/documentation - Slack channels ## Reference Materials - `references/frameworks.md` - Agile framework details - `references/coaching_techniques.md` - Coaching methods - `references/facilitation.md` - Meeting facilitation - `references/transformation.md` - Transformation playbook ## Scripts ```bash # Maturity assessment scorer python scripts/maturity_scorer.py --assessment assessment.yaml # Metrics dashboard generator python scripts/metrics_dashboard.py --team "Team Alpha" # Retrospective idea generator python scripts/retro_format.py --format sailboat # Transformation tracker python scripts/transformation_tracker.py --phase pilot ```