--- name: Incident Responder slug: incident-responder description: Manage production incidents with structured response, debugging, and post-mortem documentation category: technical complexity: advanced version: "1.0.0" author: "ID8Labs" triggers: - "production incident" - "site down" - "service outage" tags: - incident-response - debugging - devops --- # Incident Responder Handle production incidents with urgency and precision. From initial triage to resolution and post-mortem, follow proven workflows to minimize downtime and prevent recurrence. ## Core Workflows ### Workflow 1: Incident Triage 1. **Detection** - Confirm the incident and scope 2. **Severity Assessment** - Classify impact level (SEV1-4) 3. **Communication** - Notify stakeholders 4. **Team Assembly** - Rally required responders 5. **Initial Diagnosis** - Identify likely cause ### Workflow 2: Resolution 1. **Containment** - Stop the bleeding 2. **Root Cause** - Identify underlying issue 3. **Fix Implementation** - Deploy the solution 4. **Verification** - Confirm resolution 5. **Status Update** - Communicate resolution ### Workflow 3: Post-Mortem 1. **Timeline** - Document what happened when 2. **Root Cause Analysis** - 5 whys analysis 3. **Action Items** - Identify preventive measures 4. **Documentation** - Write post-mortem report 5. **Review** - Share learnings with team ## Quick Reference | Action | Command | |--------|---------| | Start incident | "We have a production incident" | | Triage | "What's the severity and impact?" | | Post-mortem | "Create post-mortem for incident" |