--- name: lead-qualification-bant description: Qualify leads using the BANT framework (Budget, Authority, Need, Timeline) with discovery questions and scoring criteria license: MIT metadata: author: ClawFu version: 1.0.0 mcp-server: "@clawfu/mcp-skills" --- # Lead Qualification: BANT > Systematically qualify leads using the BANT framework to identify sales-ready opportunities and prioritize follow-up efforts. ## When to Use This Skill - Discovery calls with inbound leads - Qualifying outbound responses - Training SDRs on qualification - Building qualification scorecards - Improving lead handoff quality ## Methodology Foundation Based on the **IBM BANT Framework** (Budget, Authority, Need, Timeline), modernized with: - Consultative discovery approach - Scoring-based qualification - Flexible question sequencing - Modern buying committee awareness ## What Claude Does vs What You Decide | Claude Does | You Decide | |-------------|------------| | Structures BANT questions | Qualification threshold | | Scores responses | Handoff criteria | | Identifies gaps | Follow-up approach | | Suggests next steps | Exception handling | | Creates call guides | Disqualification rules | ## Instructions ### Step 1: Understand BANT Components | Component | Question | Why It Matters | |-----------|----------|----------------| | **Budget** | Can they afford it? | No budget = no deal | | **Authority** | Can they decide? | Need decision maker | | **Need** | Do they need it? | Problem = urgency | | **Timeline** | When will they decide? | Forecasting | ### Step 2: Design Discovery Questions **Budget Questions:** - Direct: "What budget have you allocated for this?" - Indirect: "How are initiatives like this typically funded?" - Value-based: "If we could solve [problem], what would that be worth?" **Authority Questions:** - "Who else needs to be involved in this decision?" - "Walk me through how decisions like this are typically made." - "Who signs off on purchases in this range?" **Need Questions:** - "What prompted you to look into this now?" - "What happens if you don't solve this?" - "How is this problem affecting [metrics/team/goals]?" **Timeline Questions:** - "When are you hoping to have a solution in place?" - "What's driving that timeline?" - "What needs to happen before a decision can be made?" ### Step 3: Score Each Component | Score | Criteria | |-------|----------| | 3 | Strong - Clear, confirmed | | 2 | Moderate - Indicated but not confirmed | | 1 | Weak - Vague or unclear | | 0 | None - Not present or disqualifying | **Qualification Threshold:** - 10-12: Sales-ready (SQL) - 7-9: Needs development (MQL) - <7: Not qualified (Nurture/Disqualify) ## Examples ### Example 1: Discovery Call Guide **Output:** ``` ## BANT Discovery Call Guide ### Call Structure (30 minutes) | Phase | Time | Focus | |-------|------|-------| | Opener | 3 min | Rapport, agenda | | Context | 5 min | Situation questions | | Need | 8 min | Problem discovery | | Authority | 5 min | Decision process | | Budget | 4 min | Investment capacity | | Timeline | 3 min | Decision timing | | Wrap-up | 2 min | Next steps | --- ### Opening Script "Thanks for taking the time, [Name]. Before we dive in, I'd love to understand what's happening on your end so I can make this as useful as possible for you. I'll ask some questions to understand your situation, and you can ask me anything about [Company/Product]. Sound good? What prompted you to take this call today?" --- ### Need Discovery **Situation Questions:** - "Tell me about your current [process/tool/approach]." - "How long have you been doing it this way?" - "How many people/deals/projects does this affect?" **Problem Questions:** - "What's the biggest challenge you're facing with [area]?" - "How is that impacting [team/revenue/efficiency]?" - "What have you tried to solve this?" **Implication Questions:** - "What happens if this doesn't get solved this year?" - "How does this affect your ability to [hit goals]?" - "What's the cost of the status quo?" **Scoring Need:** | Signal | Score | |--------|-------| | Clear, urgent problem with measurable impact | 3 | | Problem acknowledged, some urgency | 2 | | Problem exists but low priority | 1 | | No clear problem or "just looking" | 0 | --- ### Authority Discovery **Questions:** - "Who else would need to be involved in evaluating a solution like this?" - "Walk me through how you've made similar decisions in the past." - "If you decided to move forward, what would the approval process look like?" - "Is there anyone who could block or slow down this decision?" **Follow-up mapping:** - "Besides yourself, who would use this day-to-day?" - "Who would need to sign off on the budget?" - "Is there a procurement or legal review process?" **Scoring Authority:** | Signal | Score | |--------|-------| | Economic buyer, can sign contract | 3 | | Key influencer, direct access to buyer | 2 | | User/evaluator, no budget control | 1 | | No influence, wrong contact | 0 | --- ### Budget Discovery **Soft Questions (Start Here):** - "How are initiatives like this typically funded—is it department budget, or does it come from elsewhere?" - "Have you set aside budget for solving [problem] this year?" - "When you've purchased [similar solutions] before, how did the funding work?" **Direct Questions (If Appropriate):** - "What budget range are you working with?" - "Our solutions typically range from $X to $Y—does that align with your expectations?" - "Is budget already approved, or is that part of the process?" **Value-Based (If Hesitant):** - "If we could save you [X hours/dollars/etc], what would that be worth to the business?" - "What's the cost of not solving this problem?" **Scoring Budget:** | Signal | Score | |--------|-------| | Budget allocated, confirmed range | 3 | | Budget not set but path to funding clear | 2 | | "We'd need to find budget" | 1 | | No budget, no path to funding | 0 | --- ### Timeline Discovery **Questions:** - "When are you hoping to have a solution in place?" - "What's driving that timeline?" - "Is there an event or deadline that's creating urgency?" - "What needs to happen between now and a decision?" **Red Flags:** - "No rush" / "Just exploring" - "Maybe next year" - "We'll see how this goes" **Green Flags:** - Specific date or quarter - External event driving urgency - Already evaluated competitors **Scoring Timeline:** | Signal | Score | |--------|-------| | Decision within 30 days, specific date | 3 | | Decision within 90 days, general timeline | 2 | | "This quarter" or "this year" | 1 | | "No timeline" or "just exploring" | 0 | --- ### Wrap-Up & Next Steps **If Qualified (Score 10+):** "Based on what you've shared, I think there's a strong fit here. Here's what I'd suggest as next steps: 1. [Schedule demo with AE] 2. [Send relevant case study] 3. [Intro to additional stakeholders] Does that work for you?" **If Needs Development (Score 7-9):** "I appreciate your time today. It sounds like [summarize situation]. Before we move forward, it might make sense to [address gap]. Would it help if I [offer value]? Let's reconnect in [timeframe] to see where things stand." **If Not Qualified (Score <7):** "Thanks for the conversation. Based on what you've shared, it sounds like [timing/budget/need] might not be right for a deeper evaluation right now. I'm going to add you to our newsletter so you stay in the loop, and I'll check back in [timeframe]. Sound good?" ``` ### Example 2: Lead Scoring **Input:** ``` Score this discovery call: Lead: Sarah, VP of Sales at TechCorp (200 employees, B2B SaaS) Call notes: - They're struggling with sales forecasting accuracy - Current process: spreadsheets, very manual - Problem: missed quarters twice last year - Sarah said "This is one of my top 3 priorities" - Budget: "We have money set aside, around $30-40K" - Decision: Sarah + CEO would need to approve - Timeline: Want something in place by end of Q1 - Also evaluating one competitor ``` **Output:** ``` ## BANT Qualification Score: Sarah @ TechCorp ### Overall Score: 11/12 ⭐ SALES QUALIFIED --- ### Component Breakdown #### Need: 3/3 ✅ **Evidence:** - Specific problem: forecasting accuracy - Measurable impact: missed quarters twice - Priority confirmed: "top 3 priorities" - Current solution: manual spreadsheets (pain point) **Assessment:** Clear, urgent, quantifiable need. --- #### Authority: 3/3 ✅ **Evidence:** - VP of Sales = key decision maker - Identified CEO as co-decider - No mention of procurement blockers **Assessment:** Strong authority. Champion and economic buyer access. --- #### Budget: 3/3 ✅ **Evidence:** - Budget explicitly set aside - Range provided: $30-40K - Indicates planning and approval **Assessment:** Confirmed budget, specific range, ready to purchase. --- #### Timeline: 2/3 ⚠️ **Evidence:** - "End of Q1" = specific deadline - Evaluating competitor = active process - But: Q1 could be 3-4 months out **Assessment:** Good timeline but not immediate. Slight risk of delay. --- ### Qualification Summary | Component | Score | Status | |-----------|-------|--------| | Need | 3/3 | ✅ Strong | | Authority | 3/3 | ✅ Strong | | Budget | 3/3 | ✅ Strong | | Timeline | 2/3 | ⚠️ Good | | **Total** | **11/12** | **SQL** | --- ### Recommendation **Status: Sales Qualified Lead (SQL)** **Handoff Notes for AE:** - Strong pain point: forecasting failures costing them quarters - Budget confirmed at $30-40K - Key stakeholders: Sarah (VP Sales) + CEO - Timeline: EOQ1 (track for potential slip) - Competition: 1 competitor being evaluated **Suggested Next Steps:** 1. Immediately warm handoff to AE 2. Schedule demo within 48 hours 3. Send forecasting case study 4. Identify CEO meeting opportunity **Risk to Monitor:** - Timeline could slip if Q1 pressure eases - Competitor evaluation ongoing—need to differentiate --- ### Handoff Email Template ``` Subject: SQL Handoff: TechCorp - Sarah (VP Sales) Hi [AE], Qualified lead ready for you: **Account:** TechCorp (200 employees, B2B SaaS) **Contact:** Sarah, VP of Sales **BANT Score:** 11/12 **Key Points:** - Problem: Missed 2 quarters due to bad forecasting - Current: Manual spreadsheets - Budget: $30-40K set aside - Timeline: End of Q1 - Decision: Sarah + CEO - Competition: Evaluating 1 competitor **Why They'll Buy:** This is a "top 3 priority" per Sarah. They have budget, authority, and urgency. Main risk is timeline slip. **Suggested Approach:** Lead with forecasting accuracy story. Ask to meet CEO early. [Your calendar link for warm intro call] — [SDR Name] ``` ``` ## Skill Boundaries ### What This Skill Does Well - Structuring qualification calls - Scoring leads objectively - Identifying qualification gaps - Creating handoff documentation ### What This Skill Cannot Do - Replace conversation skills - Know your specific thresholds - Handle objections in real-time - Guarantee lead quality ## References - IBM BANT Original Framework - TOPO SDR Qualification Guide - Gartner B2B Buying Research - SalesHacker Discovery Call Guide ## Related Skills - `lead-qualification-meddic` - Enterprise qualification - `icp-matching` - Pre-call fit assessment - `outbound-sequencer` - Pre-qualification outreach ## Skill Metadata - **Domain**: SDR Automation - **Complexity**: Beginner-Intermediate - **Mode**: cyborg - **Time to Value**: 30 min per call - **Prerequisites**: Basic discovery skills