--- name: culture-craft description: Designs team culture and sets standards of excellence using David Singleton (Stripe) and Dharmesh Shah (HubSpot) frameworks. Use when building teams, setting cultural values, creating rituals, or establishing excellence standards. --- # Culture Building ## When This Skill Activates Claude uses this skill when: - Building or leading teams - Defining team values - Creating rituals and practices - Setting standards of excellence ## Core Frameworks ### 1. Stripe's Operating Principles (Source: David Singleton) **Key Principles:** - Move fast, think long-term - Bias for action - Default to transparency - Own problems end-to-end ### 2. Culture as Competitive Advantage **The Approach:** 1. Define what excellence means 2. Hire for culture add (not fit) 3. Create reinforcing rituals 4. Make values visible --- ## Action Templates ### Template: Team Culture Design ```markdown # Team Culture: [Team Name] ## Core Values (3-5) 1. **[Value]:** [what it means in practice] 2. **[Value]:** [what it means in practice] 3. **[Value]:** [what it means in practice] ## Excellence Definition In our team, excellence means: - [Specific behavior 1] - [Specific behavior 2] - [Specific behavior 3] ## Rituals That Reinforce - **Weekly:** [ritual that reinforces value] - **Monthly:** [ritual that reinforces value] - **Quarterly:** [ritual that reinforces value] ## Hiring for Culture - Look for: [specific traits] - Interview for: [specific examples] - Red flags: [what to avoid] ``` --- ## Quick Reference ### 🏛️ Culture Checklist **Define:** - [ ] Core values (3-5 max) - [ ] What excellence means - [ ] Behaviors to encourage - [ ] Behaviors to discourage **Reinforce:** - [ ] Rituals created - [ ] Values visible - [ ] Hiring aligned - [ ] Feedback loops --- ## Key Quotes **David Singleton:** > "Culture is what happens when no one is watching." **Dharmesh Shah:** > "Culture is to recruiting as product is to marketing."