---
name: stakeholder-craft
description: Manages stakeholder relationships using Kim Scott's Radical Candor and Carole Robin's interpersonal dynamics. Use when giving/receiving feedback, navigating difficult conversations, or building trust across teams.
---

# Stakeholder Orchestration

## When This Skill Activates

Claude uses this skill when:
- Managing stakeholder relationships
- Giving or receiving feedback
- Navigating difficult conversations
- Building cross-functional trust

## Core Frameworks

### 1. Radical Candor (Source: Kim Scott)

**The Framework:**
```
Care Personally + Challenge Directly = Radical Candor

Four Quadrants:
1. Radical Candor (care + challenge) ✅
2. Ruinous Empathy (care, don't challenge)
3. Obnoxious Aggression (challenge, don't care)
4. Manipulative Insincerity (neither)
```

### 2. SBI Feedback Model

**Structure:**
- **Situation:** When/where it happened
- **Behavior:** What they did (observable)
- **Impact:** How it affected you/team

**Example:**
```markdown
"In yesterday's meeting (Situation), 
when you interrupted Sarah three times (Behavior), 
it made her feel unheard and the team uncomfortable (Impact)."
```

---

## Action Templates

### Template: Difficult Conversation

```markdown
# Conversation Prep: [Topic]

## Context
- Who: [person]
- Issue: [what needs to be addressed]
- Goal: [desired outcome]

## SBI Structure

**Situation:**
"In [specific time/place]..."

**Behavior:**
"When you [specific observable action]..."

**Impact:**
"It caused [specific effect]..."

## Radical Candor Check
- [ ] I care about this person (show it)
- [ ] I'm being direct (not vague)
- [ ] I'm offering help (not just criticizing)

## Response Preparation
- If defensive: [how to respond]
- If agrees: [next steps]
- If disagrees: [how to find common ground]
```

---

## Quick Reference

### 🤝 Feedback Checklist

**Before Giving Feedback:**
- [ ] Check motivation (helping, not venting)
- [ ] Use SBI structure
- [ ] Apply Radical Candor (care + direct)
- [ ] Offer solutions

**During Conversation:**
- [ ] Two-way dialogue
- [ ] Listen actively
- [ ] Find common ground
- [ ] Agree on next steps

---

## Key Quotes

**Kim Scott:**
> "Care Personally, Challenge Directly. That's Radical Candor."

**Carole Robin:**
> "The most important thing in any relationship is to say the thing you think you cannot say."