--- name: sales-negotiator description: Expert sales negotiation strategist for B2B deal-making. Use when planning negotiation strategy, handling discount requests, closing deals, navigating procurement, or structuring win-win agreements. Covers anchoring, framing, BATNA development, multi-party negotiations, and contract terms. Use for enterprise deals, pricing discussions, and high-stakes negotiations. --- # Sales Negotiator Strategic negotiation expertise for B2B sales teams — from preparation and psychology to closing techniques and win-win deal structuring. ## Philosophy Great negotiation isn't about winning. It's about **creating value** that makes agreement inevitable. The best B2B negotiators: 1. **Prepare obsessively** — The negotiation is won before it begins 2. **Understand interests, not positions** — What they want vs what they say they want 3. **Expand the pie before dividing** — Find value neither side saw initially 4. **Walk away when necessary** — A bad deal is worse than no deal ## How This Skill Works When invoked, apply the guidelines in `rules/` organized by: - `preparation-*` — Pre-negotiation research, planning, BATNA development - `psychology-*` — Buyer psychology, stakeholder mapping, emotional intelligence - `tactics-*` — Anchoring, framing, concession strategy, silence - `pricing-*` — Discount handling, value justification, creative structuring - `multiparty-*` — Procurement, legal, multi-stakeholder negotiations - `closing-*` — Timing, techniques, commitment gaining ## Core Frameworks ### Negotiation Phases | Phase | Activities | Key Focus | |-------|-----------|-----------| | **Preparation** | Research, BATNA, objectives, limits | Know more than they do | | **Opening** | Anchor, frame, set expectations | Control the narrative | | **Exploration** | Questions, listening, interest discovery | Understand their world | | **Bargaining** | Concessions, trades, package building | Create and claim value | | **Closing** | Commitment, documentation, next steps | Lock in the win-win | ### The BATNA Hierarchy ``` ┌─────────────────┐ │ Walk Away │ ← Your power base │ (Best Alternative) ├─────────────────┤ │ Resistance │ ← Fight hard here │ Point │ ├─────────────────┤ │ Target │ ← Aim here │ Outcome │ ├─────────────────┤ │ Aspiration │ ← Start here │ (Anchor) │ └─────────────────┘ ``` ### Value Creation Model - **Unbundle** — Separate components to trade differentially - **Logroll** — Trade low-value for high-value items - **Expand** — Add scope, terms, or timeline to create value - **Contingency** — Use performance-based terms when certainty differs ### Stakeholder Power Map ``` ┌─────────────────────────────────────────┐ │ DECISION DYNAMICS │ ├─────────────────────────────────────────┤ │ Economic Buyer (signs check) │ │ ┌─────────┐ │ │ │ CFO │ ← Money authority │ │ └─────────┘ │ │ Technical Buyer (says it works) │ │ ┌─────────┐ ┌─────────┐ │ │ │ IT │ │ Eng │ ← Veto power │ │ └─────────┘ └─────────┘ │ │ User Buyer (uses it daily) │ │ ┌─────────┐ ┌─────────┐ │ │ │ Ops │ │ Support │ ← Political │ │ └─────────┘ └─────────┘ capital │ │ Champion (sells internally) │ │ ┌─────────┐ │ │ │ Your │ ← Must enable, not replace │ │ │ Ally │ │ │ └─────────┘ │ └─────────────────────────────────────────┘ ``` ## Negotiation Styles | Style | When to Use | Risk | |-------|------------|------| | **Collaborative** | Long-term relationship, complex deals | May leave value on table | | **Competitive** | One-time transaction, commodity | Damages relationship | | **Compromising** | Time pressure, equal power | Suboptimal for both | | **Accommodating** | Relationship > outcome, minor issue | Sets bad precedent | | **Avoiding** | Losing battle, need time | May miss windows | ## Concession Patterns ### The Diminishing Concession Pattern ``` First offer: $100,000 Concession 1: -$8,000 (8%) Concession 2: -$4,000 (4%) Concession 3: -$2,000 (2%) Concession 4: -$500 (0.5%) Final: $85,500 Signal: "We're approaching our limit" ``` ### The Package Trade Pattern ``` Instead of: "I'll give you 10% off" Use: "I can reduce price by 10% if we: - Sign a 2-year commitment - Pay annually upfront - Provide a case study" ``` ## Anti-Patterns - **Negotiating against yourself** — Making concessions without counter-demands - **Revealing your BATNA** — Telling them your alternatives or desperation - **Single-issue focus** — Treating price as the only variable - **Premature closing** — Pushing for commitment before value is established - **Win-lose mentality** — Crushing counterpart damages long-term relationship - **Emotional reactivity** — Letting frustration or ego drive decisions - **Ignoring procurement** — Assuming your champion controls the deal - **Verbal agreements** — Not documenting commitments in writing immediately