--- name: "cross-functional-collaboration" description: "Lead cross-functional collaboration by producing a Cross-Functional Collaboration Pack (mission charter, stakeholder/incentives map, roles & expectations contract, operating cadence, decision log, conflict + credit norms). Use for cross-functional collaboration, working with engineering, working with design, reducing execution friction." --- # Cross-functional Collaboration ## Scope **Covers** - Leading a cross-functional initiative (Product/Engineering/Design/Data/Marketing/Ops/etc.) - Turning “we’re misaligned” into explicit **goals, roles, decisions, and operating cadence** - Reducing rework and conflict via **shared artifacts** (docs/prototypes) and clear decision rights - Building trust through **conflict norms** and **credit/recognition** practices **When to use** - “We keep thrashing between PM/Eng/Design—set up a better way of working.” - “Create a collaboration charter: roles, responsibilities, decision-making, and cadence.” - “We need to work better with Engineering/Design/Data on .” - “Our cross-functional project is slow due to unclear ownership and decisions.” **When NOT to use** - You need to define the underlying product problem first (use `problem-definition`). - You need a full decision process for a single high-stakes decision (use `running-decision-processes`). - The issue is primarily a performance or accountability problem with an individual (use `having-difficult-conversations`). - You only need a timeline/milestone plan (use `managing-timelines`). ## Inputs **Minimum required** - Initiative summary: what it is, why now, desired outcomes, and timeframe - Functions/teams involved + key stakeholders (including any required subject matter experts) - Current symptoms: where collaboration is breaking down (examples help) - Constraints: deadlines, non-negotiables, policies/compliance, customer commitments **Missing-info strategy** - Ask up to 5 questions from [references/INTAKE.md](references/INTAKE.md). - If answers aren’t available, proceed with explicit assumptions and label unknowns. ## Outputs (deliverables) Produce a **Cross-Functional Collaboration Pack** (Markdown in-chat, or files if requested) in this order: 1) **Mission Charter** (goals, success metrics, scope, constraints, timeline) 2) **Stakeholder & Incentives Map** (owners, approvers, incentives/risks, comms needs) 3) **Roles & Expectations Contract** (responsibilities, expectations matrix, decision rights, escalation triggers) 4) **Operating Cadence & Communication Plan** (meetings, async updates, doc hub, comms to stakeholders) 5) **Decision Log (initial) + Decision Protocol** (what decisions are needed, who decides, how captured) 6) **Collaboration Norms** (conflict protocol + credit/recognition plan) 7) **Risks / Open questions / Next steps** (always included) Templates: [references/TEMPLATES.md](references/TEMPLATES.md) ## Workflow (7 steps) ### 1) Define the mission (and the collaboration mode) - **Inputs:** Initiative summary; timeline; constraints. - **Actions:** Clarify the mission, success metrics, and what “done” means. Name the collaboration mode (project/sprint vs ongoing interface) and the stakes (why this matters now). - **Outputs:** Mission Charter (draft). - **Checks:** A cross-functional partner can restate the mission, success metric(s), and constraints without you in the room. ### 2) Map the full cross-functional system (people + incentives) - **Inputs:** Org context; teams/functions; known stakeholders. - **Actions:** Identify owners, approvers, contributors, and informed stakeholders. Capture incentives, concerns, and “hidden constraints.” Ensure required subject matter experts are included. - **Outputs:** Stakeholder & Incentives Map + “missing seats” list. - **Checks:** No surprise approvers; every team that must execute or sign off is represented. ### 3) Make expectations explicit (write the contract) - **Inputs:** Stakeholder map; friction examples. - **Actions:** Run an expectations exercise (each function writes expectations of the others). Convert to a clear responsibilities map, decision rights, escalation triggers, and review cadence. - **Outputs:** Roles & Expectations Contract (v1). - **Checks:** Each function can answer: “What do I own? What do I expect of others? What decisions can I make?” ### 4) Establish a shared language via artifacts (prototype-first when helpful) - **Inputs:** Initiative stage; ambiguity areas; tooling constraints. - **Actions:** Choose the minimum set of shared artifacts (e.g., charter, spec/PRD, prototype, metrics definitions). Add an early “prototype or working slice” milestone when it reduces ambiguity. - **Outputs:** Artifact plan + first prototype milestone (or “working slice” plan). - **Checks:** At least one artifact concretely reduces ambiguity (fewer interpretation disputes). ### 5) Design the operating cadence (meetings, async, and decision logging) - **Inputs:** Timeline; time zones; team size; existing rituals. - **Actions:** Define the cadence, update format, doc hub, and channels. Install a decision log and a lightweight decision protocol (who decides, how disagreements resolve, where decisions live). - **Outputs:** Operating Cadence & Communication Plan + Decision Log (seeded with first decisions). - **Checks:** Cadence is sustainable and oriented to **outcomes, decisions, and risks** (not “status theater”). ### 6) Set norms for conflict and credit (trust mechanics) - **Inputs:** Known tensions; cultural context; prior failure modes. - **Actions:** Define a conflict protocol (including a “Yes, and” approach to reconcile valid competing goals). Define credit/recognition practices (who presents, how you share credit, how you recognize partner work). - **Outputs:** Collaboration Norms (Conflict Protocol + Credit/Recognition Plan). - **Checks:** Norms are specific enough to follow in a real disagreement and in exec/customer updates. ### 7) Quality gate + launch (and monitoring plan) - **Inputs:** Draft pack. - **Actions:** Run the checklist and rubric. Finalize the pack. Propose the first 1–2 “health checks” to update roles/cadence based on reality. - **Outputs:** Final Pack + rubric score + Risks/Open questions/Next steps. - **Checks:** If rubric score is low, do one more intake round (max 5 questions) and revise. ## Quality gate (required) - Run [references/CHECKLISTS.md](references/CHECKLISTS.md) and score with [references/RUBRIC.md](references/RUBRIC.md) before finalizing. - Always include: **Risks**, **Open questions**, **Next steps**. ## Examples **Example 1:** “I’m leading a cross-functional onboarding revamp across Product/Eng/Design/Data. Create a Collaboration Pack with roles, cadence, and a decision log.” Expected: mission charter, stakeholder map, expectations contract, operating cadence, decision protocol/log, conflict + credit norms. **Example 2:** “I’m an Engineering Manager partnering with PM+Design on a platform migration. Our decisions are slow and we keep re-litigating scope—create a Collaboration Pack.” Expected: decision rights/escalation triggers, seeded decision log, prototype/working-slice plan, and a lightweight cadence. **Boundary example:** “Help me convince another team to do what I want.” Response: this skill aligns on shared goals/constraints and decision rights; if you need a one-way persuasion narrative or exec escalation, clarify the decision and use `running-decision-processes` or `managing-up`.