--- name: commercial-proposal-writer description: > Write comprehensive commercial proposals for B2B technology consulting engagements. Integrate solution briefs, ROI/business cases, consulting pricing models (T&M, Fixed, Outcome-based, Retainer, Blended), team structure, governance, timeline, and terms. Output includes commercial-proposal.md and preliminary workplan-and-estimate.md that feeds into the PM suite's project-intake-and-charter skill. Use when creating proposals, writing SOWs, pricing engagements, or preparing commercial offers. Triggers on: proposal, commercial proposal, SOW, pricing, quote, engagement offer, commercial offer, statement of work. --- # Commercial Proposal Writer ## Purpose - Write compelling, complete commercial proposals for consulting engagements. - Integrate solution architecture, business case, pricing, and commercial terms into a cohesive document. - Produce the bridge artifact that connects the commercial pipeline to the PM delivery pipeline. - Apply the Proposal Pyramid framework (Executive Summary → Solution → Investment → Proof). ## Critical Bridge The preliminary `workplan-and-estimate.md` produced by this skill is the EXACT input for `project-intake-and-charter` in the PM suite. This is how commercial handoff to delivery works. ## Inputs - **solution-brief-{slug}.md**: Output from `commercial-solution-design` (required). - **discovery-notes-{slug}.md**: Output from `commercial-discovery` (for context). - **qualification-scorecard-{slug}.md**: Output from `commercial-qualification` (validates pursuit decision and branch). - **prospect-profile-{slug}.md**: Output from `commercial-prospecting` (company/contact context). - **discovery-proposal-deliverables.md** *(Branch B post-Discovery only)*: When this opportunity follows a completed Discovery engagement, include the Discovery deliverables as context. Reference the Discovery in the proposal — it demonstrates prior investment and reduces client skepticism about scope. - **commercial-state.md**: Current pipeline state. - **user_input**: Pricing parameters, team rates, specific terms, client preferences, competitive context. **Branch context**: Check the opportunity `branch` in `commercial-state.md`: - **Branch A**: Standard implementation proposal. No prior Discovery. Estimation carries +/- 30% caveat if relevant. - **Branch B (post-Discovery)**: Implementation proposal following a completed Discovery engagement. The proposal should reference the Discovery outputs as the basis for scope and estimation. Estimation carries +/- 20% confidence. Optionally include a brief "What the Discovery Revealed" section to reinforce the value of the prior investment and justify the proposed approach. ## Proposal Pyramid Framework (CLOSE) Structure every proposal using the CLOSE framework. See `references/proposal-frameworks.md` for detailed structure, writing guidelines, anti-patterns, and review checklist. **C — Context**: Demonstrate deep understanding of the client's situation and challenges. **L — Loss**: Quantify what they lose by NOT acting (cost of inaction). **O — Outcome**: Paint the picture of the desired future state and its business value. **S — Solution**: Present the specific approach, phases, and deliverables. **E — Evidence**: Provide proof through case studies, methodologies, team credentials. ## Win Factor Awareness Research shows proposal win factors weight as follows: - 40% Relationship & Trust - 25% Solution Fit - 20% Presentation Quality - 15% Pricing Invest most effort in demonstrating understanding and trust. The "Understanding Your Situation" and "Executive Summary" sections carry the most weight. ## Pricing Models for Consulting Select the appropriate model (or combine) based on engagement characteristics. See `references/pricing-models.md` for detailed guidance on each model, rate card structures, discount strategy, ROI templates, objection handling, and margin considerations. | Model | Best For | Risk Distribution | |-------|---------|------------------| | **Time & Materials (T&M)** | Uncertain scope, evolving requirements, advisory | Client bears scope risk | | **Fixed Price** | Well-defined scope, clear deliverables, short engagements | Consultant bears scope risk | | **Outcome-Based** | Measurable business outcomes, performance improvement | Shared risk, high reward potential | | **Retainer** | Ongoing advisory, fractional CTO/architect, continuous support | Predictable for both sides | | **Blended / Hybrid** | Phased engagements mixing discovery (T&M) + delivery (fixed) | Risk distributed by phase | ## Workflow 1. **Compile Inputs**: Gather solution brief, discovery notes, qualification scorecard. 2. **Determine Pricing Strategy**: Select pricing model(s), calculate total investment, structure payment milestones. 3. **Build Proposal Pyramid**: Structure content following CLOSE framework. 4. **Write Proposal Sections**: Draft each section (see output template below). 5. **Generate Workplan & Estimate**: Create the preliminary WBS + hours + cost document. 6. **Internal Review Checklist**: Verify all sections are complete and consistent. ## Outputs (contract) ### Output 1: `commercial-proposal-{company-slug}.md` ```markdown # Commercial Proposal: {Opportunity Name} ## {Company Name} **Prepared by**: {Consulting Firm} **Date**: YYYY-MM-DD **Valid until**: YYYY-MM-DD (typically 30 days) **Version**: 1.0 --- ## 1. Executive Summary [CLOSE framework: Context → Loss → Outcome → Solution → Evidence in condensed form. Max 1 page / 400 words. This section must stand alone — a busy executive should understand the entire proposal from this section.] ## 2. Understanding Your Situation (Context) ### Current State [Demonstrate deep understanding of the client's situation — drawn from discovery notes] ### Challenges [Specific pain points, quantified where possible] ### Cost of Inaction [What happens if they don't address these challenges — the "Loss" element] ## 3. Proposed Approach (Solution) ### Solution Overview [High-level approach, drawn from solution brief] ### Delivery Phases #### Phase 0: {Name} — {Duration} - **Objective**: - **Key Activities**: - Activity 1 - Activity 2 - **Deliverables**: - Deliverable 1 - Deliverable 2 - **Success Criteria**: - Criterion 1 [Repeat for each phase] ### Methodology [Brief description of how the team works: Agile, iterative, regular demos, weekly syncs, etc.] ## 4. Expected Outcomes (Outcome) - Outcome 1: [quantified business value] - Outcome 2: [quantified business value] - Outcome 3: [quantified business value] ### ROI Projection [If quantifiable: estimated ROI calculation. If not: qualitative value statement] ## 5. Team & Governance ### Proposed Team | Role | Name (if known) | Allocation | Rate Category | |------|----------------|-----------|--------------| | | | | | ### Governance Model - **Steering Committee**: [frequency, attendees] - **Progress Reports**: [frequency, format] - **Escalation Path**: [how issues are escalated] - **Change Management**: [how scope changes are handled] ## 6. Investment ### Pricing Model: {T&M / Fixed / Outcome-Based / Retainer / Blended} ### Fee Summary | Phase | Hours | Rate | Amount | |-------|-------|------|--------| | | | | | | **Subtotal** | | | | | Discount (if any) | | | | | **Net Total** | | | **$XXX** | ### Payment Schedule | Milestone | Trigger | Amount | Due Date | |-----------|---------|--------|----------| | | | | | ### What's Included - Item 1 - Item 2 ### What's Not Included - Item 1 - Item 2 ## 7. Why Us (Evidence) ### Relevant Experience [1-2 brief case studies or project summaries showing similar work] ### Methodology & Quality [Key differentiators: approach, tools, certifications] ### Client References [Available upon request, or list if permitted] ## 8. Terms & Conditions ### Engagement Terms - **Start Date**: Proposed YYYY-MM-DD (subject to SOW execution) - **Duration**: X months - **Location**: Remote / On-site / Hybrid - **Travel & Expenses**: [included / billed at cost / not applicable] ### Key Terms - Intellectual property: [work product ownership] - Confidentiality: [mutual NDA reference] - Termination: [notice period, typically 30 days] - Change requests: [process for scope changes] ## 9. Next Steps 1. Review proposal and provide feedback by YYYY-MM-DD 2. Schedule proposal walkthrough meeting 3. Finalize SOW and commercial terms 4. Target engagement start: YYYY-MM-DD --- **Contact**: {Name}, {Title}, {Email}, {Phone} ``` ### Output 2: `workplan-and-estimate-{company-slug}.md` Follow the format from the existing PM suite's workplan template: ```markdown # Workplan and Estimate — {Project Name} PM: {Name} Date: YYYY-MM-DD Summary: {Brief summary of scope and objective} ## WBS / Activity Details - 1. {Activity} — Hours: X — Rate: $X — Subtotal: $X - 2. {Activity} — Hours: X — Rate: $X — Subtotal: $X [continue for all WBS items] Total hours: X Hourly rate / Blended rate: $X Subtotal: $X Discount: X% (-$X) Net before VAT: $X VAT (if applicable): $X Total: $X ## Approval Required - Owners: {names} - Deadline: 48 business hours from submission Suggested decision-log entry: | D-XX | YYYY-MM-DD | Workplan and Estimate Approval | Approver: {name} | ``` This workplan-and-estimate IS the input artifact for `project-intake-and-charter` in the PM suite, creating the bridge between commercial and delivery. **Updated**: `commercial-state.md` — Move opportunity to `proposal` stage, update `value`, `probability`, `next_action`. ## Guardrails 1. **Never send a proposal without prior discovery** — proposals built on assumptions lose. 2. **Proposal must tell a story**: CLOSE framework must flow naturally, not feel like a checklist. 3. **Never include rates or pricing without user validation** — always ask for confirmation of rate cards. 4. **Investment section must be crystal clear** — no ambiguity about what's included and excluded. 5. **Always include a "What's Not Included" section** — prevent scope disputes from day one. 6. **Workplan must be consistent with proposal** — hours, phases, and amounts must match exactly. 7. **Validity period is mandatory** — proposals expire (default 30 days). 8. **Terms are commercial, not legal** — always flag that legal review is recommended for actual contracts. 9. **Never badmouth competitors** — differentiate positively. 10. **Proposals must be self-contained** — readable without external context. 11. **Win factors awareness**: 40% relationship, 25% solution fit, 20% presentation quality, 15% pricing. Write accordingly. 12. **Anti-patterns to avoid**: Feature-dumping without connecting to pain, burying the price, vague scope, no clear next steps, no exec summary. ## Example: Executive Summary using CLOSE Framework **Scenario**: Data Platform Modernization proposal for Acme Corp. > ## Executive Summary > > **Acme Corp** has built a strong analytics culture over the past five years, but the on-premise data warehouse that powers your reporting is reaching capacity limits — query times have tripled in the past 12 months, and the data engineering team spends 60% of its time on maintenance rather than new insights. *(Context)* > > Without intervention, this trajectory means: $2.4M/year in analyst idle time, 3-month delays for new data products, and growing risk of a production outage that could blind executive decision-making for days. *(Loss)* > > The target state is a cloud-native data platform that delivers sub-second query performance, self-service analytics for 200+ business users, and 80% reduction in maintenance overhead — freeing the data team to focus on strategic initiatives. *(Outcome)* > > We propose a 4-phase modernization program over 6 months: Assessment & Design (4 weeks), Core Platform Build (8 weeks), Migration & Integration (8 weeks), and Optimization & Enablement (4 weeks). Our approach prioritizes zero-downtime migration and parallel running to eliminate business risk. *(Solution)* > > Our team has delivered 12 similar migrations in the past 3 years, including a $3M program for a Fortune 500 retailer that achieved 94% query performance improvement and full ROI within 9 months. *(Evidence)* ## Example Scenario **Input**: Solution brief for Acme Corp (architecture modernization, L-size, 850h, $150/hr blended, 4-person team). User says: "Use T&M for Phase 0 and Fixed for Phases 1-4. Offer 5% discount for full program commitment." **Output**: Complete commercial proposal with CLOSE-structured narrative + workplan-and-estimate showing: - Phase 0: T&M, 120h × $150 = $18,000 - Phases 1-4: Fixed at $110,250 (730h × $150 = $109,500, rounded) - Total: $127,500 - 5% discount = $121,125 - Payment: 30% on SOW, 30% at Phase 2 start, 30% at Phase 3 complete, 10% on final delivery