--- name: product-strategy description: Build product strategy that drives real choices. Use when defining where to play and how to win, creating strategy canvases, defining ICP/Anti-ICP, positioning products, setting pricing strategy, planning GTM motions, or structuring strategic bets. Part of the Modern Product Operating Model collection. author: YannickMaurice version: 1.0.0 tags: product-management, strategy, gtm, pricing, positioning --- # Product Strategy System > "Strategy is choice, not documentation. If you haven't said no to something, you don't have a strategy." This skill covers the **Strategy System** — defining where to play and how to win. It creates the guardrails that make downstream decisions coherent and forces the hard choices most teams avoid. **Part of**: [Modern Product Operating Model](https://github.com/yannickYamo/skills) — a collection of composable product skills. **Related skills**: `product-discovery`, `product-architecture`, `product-delivery`, `ai-native-product`, `product-leadership` --- ## When to Use This Skill Use this skill when: - Defining or refreshing product strategy - Creating a 1-page strategy canvas - Defining ICP and Anti-ICP - Structuring Jobs to Be Done analysis - Developing positioning and messaging - Setting pricing strategy and value metrics - Planning GTM motion (PLG vs SLG vs Partner) - Creating strategic bets with hypotheses and kill criteria **Cadence**: Quarterly refresh | **Owner**: Founder/CPO --- ## Philosophy ### Core Beliefs 1. **Strategy is choice, not documentation** — If you haven't said no to something, you don't have a strategy 2. **Pricing belongs in strategy, not GTM** — Pricing decisions constrain segments, problems, features, and competition 3. **Competitive reality shapes everything** — Build easy-to-copy features and wonder why you're not winning 4. **Non-goals are as important as goals** — What you won't do defines focus 5. **Moats are built, not found** — Strategy should articulate how you become hard to copy ### What This Framework Rejects - Strategy decks nobody reads - "We serve everyone" positioning - Pricing as afterthought - Ignoring competitive dynamics - Annual planning fiction - Strategy without non-goals --- ## Framework Components ### 1. Strategic Intent **What it contains:** - **Mission**: Why you exist (enduring) - **Objective**: What winning looks like in 12-24 months (specific, measurable) - **Non-Goals**: What you will NOT do, who you will NOT serve, which problems you will NOT solve > **Anti-pattern**: If your non-goals list is empty, you don't have a strategy. **0→1 Mode**: Mission can be rough. Objective is survival: find PMF. Revisit weekly. **Scaling Mode**: Mission is refined and externally communicable. Objectives are financial + strategic. --- ### 2. Market & Competitive Reality **What it contains:** | Analysis | Purpose | |----------|---------| | **Market Diagnosis** | What's broken? Why hasn't it been fixed? What's changing? | | **5C Analysis** | Company, Customers, Competitors, Collaborators, Context | | **Porter's 5 Forces** | Buyer power, supplier power, substitutes, new entrants, rivalry | | **Value Chain** | Where margin is created and captured | **Key questions:** - Why do alternatives fail? What's the gap? - Is this a market where a startup can win? - Where do value pools exist? - What creates switching costs? > "If you don't understand competitive dynamics, you'll build features that are easy to copy and wonder why you're not winning." --- ### 3. ICP & Anti-ICP **Ideal Customer Profile contains:** - Company characteristics (size, industry, tech stack) - User roles (buyer, user, influencer, blocker) - Problem intensity (how painful?) - Willingness to pay (can they and will they?) - Urgency (why now?) **Anti-ICP (equally important):** - Who you explicitly won't serve - Why (wrong economics, wrong fit, wrong timing) **Segmentation dimensions:** - Pain severity - Frequency of problem - Willingness to pay - Buying process complexity **0→1 Mode**: Start with ONE ICP, not segments. Talk to 10-20 people who match. **Scaling Mode**: Multiple ICPs with clear prioritization. Segment-specific positioning and pricing. --- ### 4. Jobs to Be Done & Pain **Three job types:** | Job Type | Question | Example | |----------|----------|---------| | **Functional** | What task are they trying to accomplish? | "Find qualified candidates faster" | | **Emotional** | How do they want to feel? | "Confident in hiring decisions" | | **Social** | How do they want to be perceived? | "Make defensible decisions colleagues respect" | **Pain analysis dimensions:** - **Severity**: How bad is it? - **Frequency**: How often does it occur? - **Workarounds**: What do they do today? - **Willingness to change**: How much friction will they accept? **How to gather:** - Weekly customer interviews (2-3/week minimum during discovery) - Support ticket analysis - Win/loss interviews - Usage data (what they do vs. what they say) --- ### 5. Superpower: Where to Play & How to Win **Where to Play:** - Target segment (specific) - Core use case / wedge (narrow) - Geographic focus (if relevant) - Channel focus (direct, PLG, partner) - ACV band (what deal sizes?) **How to Win:** - Unique mechanism (what you do differently) - Moat thesis (why it's hard to copy) - Proof points (why anyone should believe you) **Moat Categories:** | Moat Type | Description | |-----------|-------------| | **Data moats** | Proprietary data that improves with usage | | **Network effects** | Value increases with more users | | **Switching costs** | Pain of leaving exceeds pain of staying | | **Workflow integration** | Embedded in daily habits | | **Brand/trust** | Earned credibility that takes years | | **Economies of scale** | Cost advantages at volume | **The Strategic Kernel (Rumelt):** 1. **Diagnosis**: What's the crux challenge? 2. **Guiding policy**: What's your approach? 3. **Coherent actions**: What specific actions follow? > **Test**: If a competitor could read your strategy and easily replicate it, it's not a strategy. --- ### 6. Positioning & Narrative **Positioning Statement Format:** ``` For [ICP] Who are [frustrated by / need] Our product is [category] That [unique promise] Unlike [alternatives] We [key differentiator] ``` **Messaging Hierarchy:** - Primary message (10 words) - Supporting messages (3 pillars) - Objection handlers (top 5 concerns) **Proof Points:** - Customer evidence (logos, quotes, case studies) - Metrics evidence (outcomes achieved) - Credibility evidence (team, investors, partnerships) **0→1 Mode**: Positioning is hypothesis. Keep it simple: "We help X do Y." Iterate weekly. **Scaling Mode**: Positioning is stable and documented. Consistent across all channels. --- ### 7. Value Creation & Pricing **Value Equation:** ``` Customer Value = (Benefits Gained + Pain Avoided) - (Price + Switching Costs + Risk) ``` **Value Metric Selection Criteria:** - Scales naturally with customer value - Aligns incentives (you win when they win) - Simple enough to explain in 30 seconds **Common Value Metrics:** | Model | Best For | |-------|----------| | Per seat | Collaboration tools, team software | | Per usage | Infrastructure, API products | | Per outcome | Performance marketing, success-based | | Per asset | IoT, device management, inventory | | Flat fee | Simple products, low variance in value | **Packaging Principles:** - Good / Better / Best tiers - Make expansion natural, not forced - Don't penalize success - Price on value, not cost > "Pricing is the most powerful lever in business. Yet most PMs treat it as someone else's problem." **0→1 Mode**: Run willingness-to-pay conversations early. Start simple: one price, test the market. **Scaling Mode**: Value-based pricing model. Tiered packaging. Pricing experiments. --- ### 8. Go-To-Market Strategy **GTM Motion Selection:** | Factor | PLG | SLG | |--------|-----|-----| | ACV | <$10K | >$10K | | Complexity | Low | High | | Buyer | User | Executive | | Time to value | Minutes | Weeks | | Trust required | Low | High | **Growth Loops:** - **Viral loops**: User invites user - **Content loops**: User creates content → attracts users - **Ecosystem loops**: Integrations → exposure **Key Definitions:** - **Activation**: What specific action = "activated user"? - **Expansion**: How do customers grow with you? **0→1 Mode**: Pick ONE GTM motion. Founder-led sales first (even if PLG). **Scaling Mode**: Multiple GTM motions by segment. Specialized teams. --- ### 9. Strategic Bets **Bet Format:** ``` Name: [Descriptive name] Hypothesis: "We believe that [action] will result in [outcome]" Metric: [How we measure success] Target: [What number = success] Timebox: [How long we'll run this] Kill criteria: [What would cause us to stop] Scale criteria: [What would cause us to double down] ``` **Bet Categories:** - **Value creation bets**: New capabilities that solve customer problems - **Growth bets**: Acquisition, activation, expansion - **Platform bets**: Infrastructure, scalability, efficiency - **Trust bets**: Security, performance, compliance - **Moat bets**: Building defensibility **Portfolio Balance:** - 70% core (proven, incremental) - 20% adjacent (related, moderate risk) - 10% transformational (new, high risk) **Prioritization Principle:** > Validate riskiest assumptions first. Don't polish secondary features while your core hypothesis remains unproven. --- ## Primary Output: 1-Page Strategy Canvas Every strategy system should produce a single-page canvas that captures all key decisions. See `templates/strategy-canvas.md` for the full template. ``` ┌─────────────────────────────────────────────────────────────────┐ │ STRATEGY CANVAS: [Product Name] │ ├─────────────────────────────────────────────────────────────────┤ │ MISSION: [Why we exist] │ │ OBJECTIVE: [What winning looks like, 12-24 months] │ ├───────────────────────────┬─────────────────────────────────────┤ │ ICP │ ANTI-ICP │ ├───────────────────────────┴─────────────────────────────────────┤ │ CORE JOB TO BE DONE: [In customer's words] │ ├───────────────────────────┬─────────────────────────────────────┤ │ WHERE TO PLAY │ HOW TO WIN │ ├───────────────────────────┴─────────────────────────────────────┤ │ POSITIONING: [For X, who Y, we are Z, unlike A, we B] │ ├───────────────────────────┬─────────────────────────────────────┤ │ VALUE METRIC │ GTM MOTION │ ├───────────────────────────┴─────────────────────────────────────┤ │ STRATEGIC BETS (Top 3) │ │ 1. [Bet + Metric + Timebox] │ │ 2. [Bet + Metric + Timebox] │ │ 3. [Bet + Metric + Timebox] │ ├─────────────────────────────────────────────────────────────────┤ │ NON-GOALS: [What we will NOT do] │ └─────────────────────────────────────────────────────────────────┘ ``` --- ## Templates This skill includes templates in the `templates/` directory: - `strategy-canvas.md` — Full 1-page strategy canvas - `icp-scorecard.md` — ICP and Anti-ICP definition template - `strategic-bet.md` — Bet hypothesis and tracking template - `positioning-statement.md` — Positioning and messaging template --- ## Using This Skill with Claude Ask Claude to: 1. **Create a strategy canvas**: "Help me create a 1-page strategy canvas for [product]" 2. **Define ICP**: "Help me define ICP and Anti-ICP for [product/market]" 3. **Analyze competition**: "Run a 5 Forces analysis for [market]" 4. **Structure JTBD**: "Help me map Jobs to Be Done for [persona]" 5. **Develop positioning**: "Create a positioning statement for [product] vs. [competitors]" 6. **Set pricing strategy**: "Help me think through value metrics and pricing for [product]" 7. **Plan GTM motion**: "Should [product] be PLG or SLG? Help me decide." 8. **Create strategic bets**: "Help me structure 3 strategic bets for [objective]" 9. **Identify moats**: "What moat opportunities exist for [product]?" 10. **Challenge strategy**: "Review this strategy canvas and identify gaps or weak choices" --- ## Connection to Other Skills | When you need to... | Use skill | |---------------------|-----------| | Validate strategy assumptions with customers | `product-discovery` | | Structure product into blocks and bets | `product-architecture` | | Plan rollout and measurement | `product-delivery` | | Adapt for AI-native products | `ai-native-product` | | Operate as Director/CPO | `product-leadership` | --- ## Quick Reference: Strategy Quality Checklist Before finalizing your strategy, verify: - [ ] **Non-goals are explicit** — You've said no to something meaningful - [ ] **ICP is specific** — You could name 10 companies that fit - [ ] **Anti-ICP exists** — You know who you're NOT serving - [ ] **Competitive analysis done** — You understand why alternatives fail - [ ] **Moat thesis articulated** — You know what makes you hard to copy - [ ] **Pricing is intentional** — Value metric chosen, not defaulted - [ ] **GTM motion chosen** — PLG, SLG, or Partner (not "all of them") - [ ] **Bets have kill criteria** — You know when to stop - [ ] **Fits on one page** — If it doesn't, you don't understand it yet --- ## Sources & Influences - **Richard Rumelt** — Good Strategy Bad Strategy, Strategy Kernel - **April Dunford** — Obviously Awesome, Positioning - **Marty Cagan** — INSPIRED, EMPOWERED - **Teresa Torres** — Continuous Discovery Habits - **Gibson Biddle** — Product strategy frameworks - **Michael Porter** — Competitive Strategy, Five Forces --- *Part of the Modern Product Operating Model by Yannick Maurice*