--- name: research-planning description: Use when user needs are unclear, assumptions need validation, or the design brief identifies gaps in understanding — plans what to learn, which methods to use, and from whom --- # Research Planning Research is how we replace assumptions with evidence. This skill structures what you need to learn before committing to a design direction. ## When to Use - The design brief identifies unknowns about users, context, or behaviour - The team is making decisions based on assumptions rather than evidence - A design is being created for a new audience or unfamiliar context - Stakeholders disagree about user needs ## Process ### Step 1: Identify Knowledge Gaps Review the design brief and list: - What do we **know** about the people who will use this? (Evidence-backed) - What do we **assume**? (Believed but unverified) - What do we **not know**? (Acknowledged gaps) Present this to the user. Assumptions and unknowns become research questions. ### Step 2: Frame Research Questions Convert gaps into answerable questions. Good research questions are: - **Specific** — "How do users with screen readers navigate multi-step forms?" not "Is the form accessible?" - **Observable** — focused on behaviour, not opinion - **Actionable** — the answer will change a design decision Aim for 3-5 research questions. More than that means you need to narrow scope. ### Step 3: Select Methods Match methods to questions: | Question Type | Recommended Methods | |--------------|-------------------| | "What do people currently do?" | Journey mapping, diary studies, contextual inquiry | | "Why do people struggle with X?" | Usability testing, think-aloud protocols | | "What do people need?" | Interviews, jobs-to-be-done analysis | | "Which approach works better?" | A/B testing, preference testing, card sorting | | "How does our offering compare?" | Competitive analysis, heuristic evaluation | | "Who are we designing for?" | Persona development, ability spectrum mapping | ### Step 4: Plan for Inclusion Every research plan must address: - **Participant diversity** — include people with disabilities, different ages, different technical literacy, different languages - **Method accessibility** — ensure research methods themselves are accessible (e.g., interview formats that work for people with communication differences) - **Situational contexts** — include scenarios of stress, distraction, low bandwidth, unfamiliar environments ### Step 5: Write the Research Plan ```markdown # Research Plan: [Topic] ## Research Questions 1. [Question] 2. [Question] 3. [Question] ## Methods | Method | Questions Addressed | Participants | Timeline | |--------|-------------------|-------------|----------| | [Method] | Q1, Q2 | [Who and how many] | [When] | ## Inclusion Considerations [How participant diversity and method accessibility will be ensured] ## Expected Outputs [What deliverables this research will produce — personas, journey maps, findings report] ## Decision Points [Which design decisions this research will inform] ``` Save to: `docs/designpowers/research/YYYY-MM-DD--plan.md` ### Step 6: User Review Present the plan. Confirm scope, methods, and timeline are realistic. ## Integration - **Called by:** `design-discovery` - **Calls:** `inclusive-personas` (when persona development is a research output) - **Pairs with:** `design-strategy` (research informs strategy) ## What This Skill Does NOT Do This skill plans research — it does not execute it. Execution happens with real people in the real world. The plan ensures that when research happens, it is structured, inclusive, and actionable.