# Support / 获取帮助

## Start with the guide

- [Getting started](docs/GETTING_STARTED.md) · [中文安装指南](docs/GETTING_STARTED.zh-CN.md)
- [Troubleshooting](docs/GETTING_STARTED.md#troubleshooting) · [常见问题](docs/GETTING_STARTED.zh-CN.md#常见问题与反馈)
- [Documentation index](docs/README.md)

Inference and System1 need separate configurations. Ordinary HTTP(S) pages work differently from restricted Chrome pages. Local follow-ups require Chrome to remain running and the computer awake.

## Ask or report

Search [existing issues](https://github.com/Player-YN/BrowserKitten/issues). If your problem is new, use the [bug report form](https://github.com/Player-YN/BrowserKitten/issues/new?template=bug_report.yml); for a capability proposal, use [feature requests](https://github.com/Player-YN/BrowserKitten/issues/new?template=feature_request.yml). Other questions can use a blank issue. Chinese and English are welcome.

Include the extension/source version, Chrome version, operating system, a small reproduction, and the exact error. A redacted screenshot can help. Never post keys, tokens, cookies, or entire private conversation exports. Screenshots and task traces can contain sensitive page content even when no key is visible.

Suspected vulnerabilities belong in [private security reporting](SECURITY.md). For model-provider billing, quotas, or service availability, contact that provider. Browser Kitten account-hosted services depend on a separate backend.

This is a community project with no guaranteed response time or support SLA.

**中文：**遇到问题请先看安装指南和常见问题，再用中文或英文提交 Issue，附版本、复现步骤与错误码。截图先脱敏；不要提交密钥、登录令牌、Cookie 或整份私人任务轨迹。漏洞走私密入口，服务商计费和额度问题联系对应服务商。