---
name: apex-connect-api-chatter
description: "Use when posting to a Chatter feed, creating feed comments, @mentioning users or groups, or rendering rich-text posts from Apex via the ConnectApi namespace. Trigger keywords: ConnectApi, FeedItem, Chatter post, @mention, rich text post, FeedElementCapabilities, link post. NOT for: email notifications (see apex-email-messaging), custom bell notifications (see apex-custom-notifications-from-apex), or Experience Cloud feed embeds (see community-feed-components)."
category: apex
salesforce-version: "Spring '25+"
well-architected-pillars:
  - Security
  - Reliability
triggers:
  - "How do I post a Chatter comment with a file attachment from Apex?"
  - "I want to @mention a user in a FeedItem I'm creating from a trigger"
  - "My ConnectApi.ChatterFeeds.postFeedElement call works in UI tests but fails in @future context"
tags:
  - apex-connect-api-chatter
  - apex-chatter-posting
  - apex-connectapi
  - apex-mentions
inputs:
  - "Feed parent Id (record, user, group) being posted to"
  - "Post payload: text, mentions, links, file attachment"
  - "Execution context (sync, trigger, async)"
outputs:
  - "ConnectApi-based Chatter post implementation"
  - "Checker findings against unsupported async usage and unsafe input"
dependencies: []
version: 1.0.0
author: Pranav Nagrecha
updated: 2026-04-23
---

# Apex Connect Api Chatter

Activate this skill when Apex needs to post to Chatter, reply to a feed item, or @mention a user programmatically. The `ConnectApi` namespace is the only supported way to produce rich-content posts (mentions, links, files, polls) — direct DML on `FeedItem` is limited and does NOT support mention rendering.

---

## Before Starting

Gather this context before working on anything in this domain:

- Is Chatter enabled in the org? `ConnectApi` throws `ConnectApi.ConnectApiException` if disabled.
- What's the execution context? `ConnectApi` has strict restrictions in `@future` and test methods.
- What sort of post? Plain text, text-with-mentions, link, file attachment, poll, or announcement?
- Who's the author? Running user by default; can impersonate only via `ConnectApi.ChatterFeeds.postFeedElement` parameters in limited cases.

---

## Core Concepts

### ConnectApi vs Direct DML On FeedItem

- `insert new FeedItem(...)` works but produces plain text only. No mentions, no files, no polls.
- `ConnectApi.ChatterFeeds.postFeedElement(...)` supports the full post capability set (mentions, files, links, polls, announcements).
- Rule: if the post has any rich content, use ConnectApi. Use direct DML only for the simplest text post where capabilities are not needed.

### `FeedItemInput` + `MessageBodyInput` + `MessageSegmentInput`

Rich posts are assembled from segments:

- `TextSegmentInput` — plain text
- `MentionSegmentInput` — `@user` or `@group`
- `LinkSegmentInput` — inline URL
- `HashtagSegmentInput` — `#topic`

Segments are concatenated in order into a `MessageBodyInput`, which is wrapped in a `FeedItemInput`.

### Test Context Restrictions

- `ConnectApi` methods throw in synchronous test methods unless `Test.setMock(ConnectApi.ConnectApi.class, mock)` or the `SeeAllData=true` annotation is used.
- `SeeAllData=true` is a code-smell in most orgs; prefer the mock framework.
- `@future` methods CAN call `ConnectApi`, but the calls run as the user who enqueued (or the automated user in some contexts) — test this explicitly.

### Feed Parent Id Types

Feeds hang off a parent record. Common parent types:

- User Ids (`005...`) — user's personal feed
- Group Ids (`0F9...`) — Chatter group
- Record Ids (`001...` etc.) — any object with feed tracking enabled
- `'me'` — shorthand for the running user

---

## Common Patterns

### Plain-Text Post With @Mention

**When to use:** A trigger or service needs to notify an owner by @mentioning them in a record feed.

**How it works:**

```apex
public static void postMentionToRecord(Id recordId, Id userToMention, String message) {
    ConnectApi.FeedItemInput post = new ConnectApi.FeedItemInput();
    ConnectApi.MessageBodyInput body = new ConnectApi.MessageBodyInput();
    body.messageSegments = new List<ConnectApi.MessageSegmentInput>();

    ConnectApi.MentionSegmentInput mention = new ConnectApi.MentionSegmentInput();
    mention.id = userToMention;
    body.messageSegments.add(mention);

    ConnectApi.TextSegmentInput text = new ConnectApi.TextSegmentInput();
    text.text = ' ' + message;
    body.messageSegments.add(text);

    post.body = body;

    ConnectApi.ChatterFeeds.postFeedElement(Network.getNetworkId(), recordId, post);
}
```

**Why not the alternative:** `insert new FeedItem(Body='@Jane ...')` shows literal `@Jane` text — no notification fires, no link is rendered.

### Post With File Attachment

**When to use:** Uploading a report PDF and posting it to a record feed in one go.

**How it works:**

```apex
ConnectApi.FeedItemInput input = new ConnectApi.FeedItemInput();
ConnectApi.MessageBodyInput body = new ConnectApi.MessageBodyInput();
body.messageSegments = new List<ConnectApi.MessageSegmentInput>{
    new ConnectApi.TextSegmentInput()
};
((ConnectApi.TextSegmentInput) body.messageSegments[0]).text = 'See attached report.';
input.body = body;

ConnectApi.NewFileAttachmentInput file = new ConnectApi.NewFileAttachmentInput();
file.title = 'Weekly Report';
input.capabilities = new ConnectApi.FeedElementCapabilitiesInput();
input.capabilities.content = new ConnectApi.ContentCapabilityInput();
input.capabilities.content.title = file.title;

ConnectApi.BinaryInput binary = new ConnectApi.BinaryInput(
    Blob.valueOf(pdfBytes), 'application/pdf', 'report.pdf');

ConnectApi.ChatterFeeds.postFeedElement(
    Network.getNetworkId(), recordId, input, binary);
```

---

## Decision Guidance

| Situation | Recommended Approach | Reason |
|---|---|---|
| Plain text post, no mentions | Either ConnectApi or DML | Choose by team convention |
| Text with @mention | ConnectApi `MentionSegmentInput` | DML produces literal text |
| Post + file attachment | ConnectApi with `BinaryInput` | No DML equivalent |
| Poll post | ConnectApi `PollCapabilityInput` | No DML equivalent |
| Scheduled reminder post | Queueable calling ConnectApi | Governor-safe |
| Bulk posts (100s) | Batch + ConnectApi per record | Respects limits per execution |
| Experience Cloud posts | `Network.getNetworkId()` arg | `null` posts to internal Chatter |

---

## Recommended Workflow

1. Confirm Chatter is enabled — feature check via `FeatureManagement` or an admin confirm.
2. Identify feed parent — user, group, or record with feed tracking enabled.
3. Build the `FeedItemInput` by assembling message segments; handle null/empty text explicitly.
4. Decide sync vs async — post in the current transaction unless you need isolation; if async, write a governor-bounded Queueable.
5. Write tests — `Test.setMock(ConnectApi.ConnectApi.class, ...)` to avoid real feed writes; assert the payload shape.
6. Test Experience Cloud separately if posts must appear in a partner/customer community — `Network.getNetworkId()` argument matters.

---

## Review Checklist

- [ ] No literal `@username` strings in FeedItem.Body — mentions are always `MentionSegmentInput`.
- [ ] `Network.getNetworkId()` (not hardcoded network Id) for community context.
- [ ] Tests use `Test.setMock(ConnectApi.ConnectApi.class, ...)`.
- [ ] ConnectApi call wrapped in try/catch of `ConnectApi.ConnectApiException`.
- [ ] Messages under Chatter's 10,000 char soft limit.
- [ ] File attachments under 2GB / org-specific limit.

---

## Salesforce-Specific Gotchas

1. **Chatter off means ConnectApiException** — orgs with Chatter disabled throw on every call; feature-flag the code.
2. **`FeedItem` DML cannot render mentions** — `@Jane` appears as literal text, no notification fires.
3. **`ConnectApi` in test requires mocks** — `SeeAllData=false` (the default) blocks real Chatter calls; use `Test.setMock` or the call throws.
4. **Network Id must be passed** — omitting or using the wrong community Id posts to the wrong feed silently.
5. **Mentions require feed visibility** — user must have access to the parent record; otherwise the mention is rendered but no notification fires.
6. **Feed tracking must be on** — posting to a record whose object lacks feed tracking fails with a specific ConnectApiException.
7. **Polls cannot be edited after posting** — only deleted and reposted.
8. **ConnectApi does NOT call triggers on FeedItem** — `FeedItem` triggers fire on DML, but ConnectApi writes go through a separate path; relying on FeedItem triggers for ConnectApi posts is unreliable.

---

## Output Artifacts

| Artifact | Description |
|---|---|
| `scripts/check_apex_connect_api_chatter.py` | Scans for literal `@` mentions in FeedItem DML, missing ConnectApi mocks in tests, and unsafe error handling |
| `templates/apex-connect-api-chatter-template.md` | Work template for assembling FeedItemInput with mentions and attachments |

---

## Related Skills

- `apex-custom-notifications-from-apex` — bell notifications (different system from Chatter)
- `apex-email-messaging` — email outreach (Chatter is not email)
- `apex-blob-and-content-version` — managing files attached to Chatter posts