Hotel ID, User ID,Date,Review Text 229182,AZSH01,05/17/2005,A room with a view I had a fantastic stay at the Gand Krasnapolsky. My first 2 nights I stayed in a standard room. Not much of a view; but bed was very comfortable and bathroom decent with good water pressure. I decided to stay 2 more nights and upgraded to better room. This room was was very nice; contemporary design and and incredible view. My room overlooked Dam square. Queen's Day was held on April 30 and my room overlooked the stage they set up for their Queen's entertainment. I would recommend visiting Amsterdam during this local holiday; one of the coolest events I have ever attended. The hotel staff was great also. I recommend taking the airport shuttle for 11 Euros; convenient and worth it. Great location for hotel; in the middle of everything. Lots of great restaurants and bars close by. I recommend Gaucho for steaks; also the NY Pizza stand and falafal sandwaches are filling and cheap. I also recommend the scrumptious pastry shop next door. Avoid the EuropaBar next to hotel; 5 Euros is too expensive for a beer. Amstedam is a great city to visit and the dutch residents are very nice. London is getting too expensive; I think Amstedam will service as my base for my Europe travels now because although hotels expensive; everything else is fairly reasonable. 229182,stevenBrussels,05/12/2005,Location... not a palace but excellent hotel I booke dthe hotel at the NH Hotel site at an attractive rate. The room was spacious and quiet. Very clean. The hotel is a bit unpersonal and very big. Breakfast is tremendous !!! and teh breakfast room is art nouveau..; a real experience. Location is very ok altough a busy neighbourhood even at night. But rooms were sound proof. I stayed at several hotels in Amsterdam. This one is my favorite. 229182,ATripAdvisorMember,04/29/2005,Fantastic Hotel We came to Amsterdam for New Year Dec 2004 and were lucky enough to stay at the Kras. Superb hotel; very friendly and helpful staff and you must have the Sunday Brunch (which was on New Years Day) An eat as much as you can buffet; with champagne; perfect cure for the hangover from New Years Eve. Very centrally located Hotel and so easy to get to from the Airport; just hop on a Train and it's a few minutes walk to Dam Square. So much cheaper than a Taxi. We walked everywhere in Amsterdam and WOW what a lovely city; great food; friendly people and I wouldn't hesitate to recommend this hotel and would definitely stay here again. 229182,eddyo,04/19/2005,Slipping 229182,ATripAdvisorMember,04/11/2005,Great Location... I absolutely loved my hotel room. I had a huge bathroom: tub; seperate shower; and seperate toilet. Every amenity you could possibly want was available. However; my friends who had seperate rooms did not get the same size of room that I had. One of my friends actually paid more than I did to upgrade; and received a very small room compared to mine. So; I'm not sure if it is the luck of the draw; but be aware that rooms vary greatly. As for the staff; they were nice; but not as helpful or courteous as I have found at other hotels of the same class. The coffee/lunch lounge was excellent and I would highly recommend it. Overall; the location is great....you're right in the center. Furthermore; the train station was very close; definitely within walking distance. The concierge can book any tour that you would like to do...I would recommend the cheese factory; wooden shoe/windmill factory; and small village tour. They take you to all three locations for a very cheap price; and you are able to see the country side.I would recommend this hotel to anyone who is looking for a nice room; good location; and peaceful sleep. 229182,donny34,04/06/2005,Perfect Location My husband and I stayed here for 5 nights in March as a special treat and overall the hotel was great. When we arrived; we were placed in a room which was quite near the front of the hotel and was very noisy (there was a fair on in Dam Square) and so we asked to be moved to somewhere quieter. 3 rooms later; we settled in our room which although clean; was not quite what I expected of a 4/5 star hotel. The bathroom was the smallest ever - I've NEVER had swing doors to a bathroom containing a bath with shower over a washbasin and with a toilet in its own room. It was quite a feat manoevering out of the bath when the glass shower door didn't really have enough space to move back ! The bed was very comfortable and room service food was more than adequate. But what really makes this hotel is the breakfast buffet (fantastic - amazing amount of choice AND free champagne!) the staff who are really helpful and friendly (unusual for such a large hotel) and of course the location - perfect for discovering Amsterdam. We'd stay there again without any hesitation. Shame it doesn't have an indoor pool though.... 229182,ATripAdvisorMember,03/31/2005,Totally Fine Hotel room was clean; spacious (not large) and comfortable. Main lobby was faded opulence but we didn't really spend any time in there (when in Amsterdam - go walking in Amsterdam). The location of the hotel is pretty good - very central; and VERY convenient. Not on a canal; which may be an issue for some; but close to canals (only a few blocks). The street behind the hotel can be noisy; but not overly concerning. The hotel is right across from The Palace - which is lovely. Advice: Don't waste your time (or Euros) taking a cab - just take the train straight from the airport to Central Station and walk 2 - 3 block north to Dam Square - and the hotel is right there - so easy! 229182,Mystie,03/29/2005,Unbeatable Location! Had an excellent time at the Krasnapolsky. The only critism I have for this hotel is the unorganised management of the check-in process. However; this problem was partly due to ignorant and aggresive tourists who actually reckoned that they were better than the other people in the queue and should be served first. The rooms are small; but very clean; and very comfortable. The location is absolutely marvelous. Opposite the hotel is a main train-stop; and also surrounded by some of the major shopping centres in Amsterdam. The Red Light District is just a few streets away for a leisurely evening browse; much safer than we had expected! A lot of superb affordable Chinese restaurants dotted around the surrounding streets. The dim sum at some of these places must be tried! 229182,southendbootboy,03/17/2005,Sheer luxury in the centre of Amsterdam We managed to get a cheap deal for the Krasnapolsky in mid-January - I've always wanted to stay there! VERY luxurious; very comfortable rooms; nice little bar; and so handy for everything - right on Dam Square. Very friendly and obliging staff. Having said that; this Hotel is definitely NOT in my normal price range - thought the Hotel's website allows you to locate and book the cheapest possible rates very easily. 229182,Nalrud,03/02/2005,Loved NH Grand Hotel Krasnopolsky in Amsterdam Just returned from Amsterdam where we spent 3 perfect days despite the cold weather. The stay at NH Grand Hotel Krasnopolsky was extremely pleasurable. The hotel posses both the old world charm and all the necessary modern amenities. The room and bathroom were spotless and a good size. The bathroom not only large; provided both a Jacuzzi tub and a separate shower; the toilet has it's own private space as well. All the toiletries you may think of were provided; with plenty of towels; extra pillows; slippers; soundless temperature unit and a very comfortable bed. The concierge was extremely knowledgeable and very helpful. The lobby lounge is very reasonable and for a mid-day tea time; they have a great pastry and tea selection. The check in and check out processes were quick and painless. The hotel also provides umbrellas since the weather is very unpredictable. They provide a shuttle to the airport for a fraction of the taxi charge and you only need to call it in 2 hours in advance. We would definitely come back to this hotel on our next trip to Amsterdam and would highly recommend it to friends and family. 229182,ATripAdvisorMember,02/26/2005,Krasnapolsky Apartments a Great Deal! I found a 99 Euro/night rate on a Junior Apartment at the Krasnapolsky through Hotels over President's Weekend; so I consider myself extremely fortunate. The plusses: location; location; location - just a few blocks from Central Station; right on the Dam; where all the trams stop. The Junior size we were given was 1 bedroom; a separate living room/kitchen and a view overlooking a pleasant; quiet courtyard. We had plenty of space to stretch out; 2 tv's (we don't watch; but I mention it for those of you who do); good interior lighting; comfy furniture; and we saved a bundle preparing our own breakfast and a few other meals; which helped with the Euro/dollar conversion. There's a supermarket and plenty of other shopping close by. The hotel concierge is very helpful; plus you can buy a multi-use tram ticket (strippenkart) in the hotel's Business Room. Amsterdam is so compact; in good weather you can walk (or rent a bike) to most museums; etc.The minuses: check-in wasn't until after 3 (absolutely no relief for the jetlagged); the apartment entrance was through the hotel's kitchen area; those narrow; steep Dutch steps; the mattresses were soft (although we slept fine); and we couldn't get the smell of cigarette smoke out of the room. Also; for those of you with small kids or poor eyesight; our apartment contained two floor-to-ceiling steel supports that you wouldn't want to bang into. Also there was a step down from the bathroom into the bedroom. Other apartments may be arranged differently; but if this kind of safety is a concern; I suggest writing to the hotel in advance and requesting a room without these items. On balance; considering the location; price and spaciousness; we were more than happy to make the other tradeoffs. I would stay there again in a heartbeat. 229182,milepig,02/16/2005,The apartments are great; if a bit quirky. Please note that this review concerns the apartments that are owned by the Krasnapolsky hotel; not the main hotel itself.I stumbled across the apartments by accident and; after checking trip advisor; decided to get them a try. I couldn' have been more pleased. Information is hard to find; without any real link from the hotel site itself; but a check on search engines turned up several locations for booking; including a well hidden page on the hotel's main site.I'm not quite sure what the story is. The hotel is large and complex - the sort of place that needs to specify for your room use elevator six; which is around five corners and down a long hallway..... It occupies the majority of a square block; and includes several small buildings that I suspect are listed. It is these buildings that contain the apartments. In many cases they are in mixed buildings; some apartments seem to be either not owned by the hotel or on long-term leases; while others are available for rent. The ground floor may very well contain a shop. The hotel site indicates that the minimum booking period is one week; but I was able to secure a four-day booking from one of the online sites. Other reviewers have accurately described the process; you check in at the hotel; etc. Our particular apartment; one of several with this characteristic; was accessed through the hotel kitchen. Sort of strange; but we got used to it. Problems first:the entrance through the kitchen.the fact that our outside door was never locked; not once; in the four days we stayed there. Granted you had to walk through the hotel lobby to get there; but still....the hole in the wall at the bottom of the steps where someone probably lost control of their suitcase (along with drywall debris that wasn't swept up the entire time we were there.The upside:EU119 for a two room apartment with a loft.The unit was squeeky clean.We had all the normal hotel supplies; soap; towels; etc.We had a kitchen with microwave; fridge; pots and pans; corkscrew; etc.The living room was huge and we felt like we were at home.Although there were other units on our hallway; the only thing we ever heard was faint TV noises as we walked past the units. Once inside our unit; nothing.The furnishings are indeed a bit like HoJo's; but they were fine. The living room had a big leather couch with matching chair; coffee table; several lamps; a dining table with four chairs; fully equipped kitchen. More than I had possibly hoped for.The pictures presented online are spot on. Every unit is different; but based on my experience I wouldn't hesitate to stay here again. 229182,CarrieHooton,02/16/2005,Welcome to "Toon town" I entered Amsterdam with some trepidation. My partner had lived there for some years before we met so I was visiting his old haunts (he was keen to ensure I hhad a great time) but I was concerned about the stories of drug us and prostitution. Absolutely no need to worry I soon discovered. The Dutch have such an open attitude that those sort of activities are well out of the way and you are highly unlikely to stumble across them unless you particularly want to. I found Amsterdam to be liberating; fresh and exciting. The people were vibrant and individual; the transport was amazing: buses; trams; underground; bikes (more than I've ever seen) a few cars....and the canal system was breathtaking. Our hotel was really well located in the centre of town. It was a five star but I wasn't overly impressed by the facilities. Still; it was nice enough - just nothing special. What was something special was the restaurant Christophes It is the best restaurant I have EVER eaten at and the cheese board is out of this world. Don't go to Amsterdam for a boozy stag-night of seedy goings on ... you're missing out on a wonderful wonderful city ! 229182,Adrian9,02/14/2005,Excellent Service I've been to Amsterdam many times; but I've just got back from my first stay in the Krasnapolsky. It won't be my last because the service is excellent. The room is pretty much what a hotel room is anywhere; perfectly adequate but nothing to write home about. What impressed me was the service. The first room we were given turned out to have two single beds pushed together; not the double I had requested; as soon as I complained we were upgraded with apologies and they even offered to have my luggage moved too.My girlfriend needed a pair of scissors; they arrived in minutes as did anything else I asked for (dinner menus; ironing board etc).The Reflet Restaurant is again excellent; both in service and quality of food.The location couldn't be better; right on Dam square so all the big shops are out the front door and the coffee shops are out the back door.Highly recommended. 229182,ATripAdvisorMember,02/13/2005,Grand Krasnapolsky We have just returned from the Grand Krasnapolsky. It is listed as a Five Star hotel. By American standards; you might not find this rating to be true. The rooms are small but the service is excellent and you will find your room to be cleaned perfectly even in the corners. What you are being charge for is all the amenities that are available in your room. i.e. A book to read at night; razors; finger nail files; special soap sponges; slippers; robes; women's leg razors with cream; a fresh tooth brush and paste daily and a host of other amenities that you would find at most hotels. I would not recommend dining at the hotel. The food is good but the rates are unbelievable high. For example; breakfast in the dinning room is 23 Euro's per person. That is approximately $27.00 dollars USA and it is not worth it. I have seen better selections at the inexpensive Denny's in the US. But there are many restaurants around the hotel where you can find a breakfast that is far more reasonable. Also; unless you want to pay unwanted charges check your bill carefully before departure. We purchased snacks at local convinent stores and pulled our some of the drinks available in the mini-bar in order to keep our drinks cool. When you remove anything from the mini-bar it is immediately; through modern tech; charged to your room even if you put it back. Also; make sure the persons before you did not snack a little before leaving and after checking out as you will be charged for their usage. Having left the hotel and returning after a trip to Belgium; I then realized what all those charges were. I must say that they did make an adjustment of some 40 Euro's when I expained that there was no expanation of these hidden charges for no usage posted any where and that as American's even in our five star hotels; removing items to put your own in the mini-bar did not constitute a charge. The ridiculous thing is that the mini-bar person checks your room every afternoon. Even if you have put the items back; and no matter what the mini-bar person finds; you will still be charged. The only other thing that I would ad is; although you may obtain information on local sights from the hotel; you are told that it is a ten minute walk to most of them. Hah; put on a good pair of walking shoes or learn how to use other means of transportation. i.e. Canal boats with a pass that is good for 24 hours and you are transported to the major areas of interest and you can get on and off all day. There is also street cars but this travel is a little more difficult to figure out. The city itself is worth the visit; the restaurants are excellent; the locals are wonderful and very helpful; and above all; even in Febuary; no snow and temperatures in the 40's. 229182,Scousejetsetter,01/25/2005,Nothing Kras about this place A wonderful hotel in an ideal location. After reading some of the reviews we were a little hesitant regards the hotel; but I can honestly say we could not find fault with the place in anyway. Our rooms were spotless and the staff were always helpful and curteous. The extras in the room - shower gel; toothbrush; bath robe; etc.; were all very nice; of he highest quality and a lovely bonus.Having said all that; the highlight has to be the location. Overlooking Dam square and close to everything you may want or need. Get a map and enjoy Amsterdam as this hotel is at the very heart of the city.Also; one of the best restaurants in Amsterdam for the price is just around the corner in the form of Gaucho's. If you go; go here and have the 'Classic'. A three course meal for just 19;50 Euros. You will be far pushed to eat better!We did get the rooms at a slightly discounted price as we booked so far in advance (eight months) but when we return to Amsterdam (and we will very soon) this hotel will be our first check out for availablility; largely irrespective of the price.Amsterdam is one of the nicest cities in Europe and the hotel perfectly combines 5* quality with Amsterdam's uniqueness. Having recently stayed in a Hilton in Prague which was nice; but you could have been anywhere in the world. The Krasnapolsky manages to keep the 5* factor and mixes in the great Amsterdam feeling.We cannot find fault with the hotel and happily recommend it to anyone who vists Amsterdam. 229182,AShropshireLass,01/24/2005,Perfect location Having booked a weekend break online and got a very good rate for flights and hotel I was a little nervous about what we would find upon checking in to this hotel after reading some of the negative comments on here. I needn't have worried! Our whole weekend was excellent.First of all the location was fantastic! 10 minutes walk from the station and within walking distance of everywhere we wanted to visit.We had a non-smoking room on the 5th floor which was spacious; immaculate; warm and quiet. The bed was huge and comfortablewith soft sheets and a choice of pillows. A real surprise in a European hotel was the tea and coffee making facilities in our room - wonderful!The first morning we were too hungover to face a euro22pp breakfast so we ventured out to find something to eat. We did have breakfast in The Winter Garden on the Sunday morning and it was amazing! Champagne and smoked salmon with scrambled eggs in the most beautiful setting. Worth every penny (or cent!)Every member of staff that we encountered was helpful and pleasant.I really cannot recommend this hotel enough. 229182,ATripAdvisorMember,01/15/2005,Beware!; You really do get what you paid for! The only credible comment i can make about this hotel is that the location is fantastic; situated in the heart of Amsterdam - Dam Square.My friend and I paid 119 Euros per night for a room at the Krasnapolsky we were bitterly dissapointed. Firstly; upon arrival; it took roughly 40 minutes to check-in due to the check-in staff's lack of proficiency. After checking-in we made our way up to the room; not realising that our room was located at the far end of the hotel; a good 5-10 minute walk!Entering our room; we were greeted with the type of room you would expect in a two or three star hotel! Furnishings were old; the curtains had what appeared to be cigarette burns - in a non-smoking room!; the bathroom was very small; the door having no lock on it; although the air-conditioner worked it made an awful noise! Not to mention the fact that our room was directly above noisy pubsbars; keeping us awake well into the early hours of the morning!The Krasnapolsky really left the impression with me that you certainly get what you pay for; be very aware of the cheap rates that you find for this hotel on the internet; as you are rewarded in a harsh way for paying the cheaper rate! 229182,ATripAdvisorMember,01/04/2005,Loved it! We just stayed at the GRAND KRASNAPOLSKY for NEW YEARS and we could not have been more pleased.. it was clean; the staff was pleasant... we even had our room cleaned 2ce in one day.... they let us check in early.. and they helped us get the shuttle to the airport .. i can't say enough good things about this hotel.. absolutely recommend and would defiantly stay there again! :) If you are looking for a New York City experience in Europe this is the place to be! 229182,ATripAdvisorMember,12/30/2004,more 3 star than 5 star Living in Amsterdam I had always thought of the Krasnapolsky as a good 5 star hotel. But what a disappointment!!! We booked two rooms for party of four only to be put in separate buildings in complete opposite directions. When in the adjacent building you have to go through an alleyway so bring your coat even when going for beakfast. Although you could still freeze as you have to swipe your keycard about 10 times before it let's you in.When checking in; which took about 30 minutes; we were told there was no reservation; then they put our friends in a single room. This was supposed to be a royal executive room overlooking the Dam square. When rooms were eventually sorted out they had to change room again because of the foul state of the room. I have stayed in 5 star hotels all over the world and I have honestly never seen a 5 star hotel with DIY style bathrooms and laminate flooring. The hallways were smelly and messy looking. On top of that the roommaid kept asking when we were leaving as her her shift was nearly over ( this was at 10.45 a.m.) We had dinner in the Japenese restaurant as the main restaurant was closed for the holiday season. We made reservations for 9.15 but we should have made that earlier as they obviously wanted to close and fired our 5 course dinner at us in 30 minutes. This is good when eating a pizza. Finally it took us 45 minute to check out. Overall a crap stay and very disappointing. If you are looking for a real 5 star experience in Amsterdam stay in the Amstel hotel or the Grand. I rate the Krasnapolsky as a 3 star high street hotel. Good location is the only thing going for it. 229182,lesley,12/22/2004,Grand stay Beautiful and spacious lobby areas; with a real buzz to it. The bar was always lively; and very comfortable with excellent service.We ate in the restaurant it was one of the best meals we have ever had; exquisite ingredients well presented. The restaurant itself was beautiful and reminded me of the Ritz London. Staff brilliant; they had to go to the shop for our champagne; but gave us a discount for the delay.The room was only a standard; but it was very nicely furnished; new fittings; comfy bed; a really good size and a view across the city. Bathroom was a bit old fashioned; but the toilet and shower were seperate; suite wa snew; toiletries good quality.The best thing though was the winter garden where you have breakfast; it is stunning; the buffet breakfast was as good ; if not better than any I have had in the US. If you want the Sunday brunch (12-3) you have to book well in advance.Also the position was great; close to red light district; which is actually very nice; all the shops bars and restaurants. Do go 229182,RawRobert,12/14/2004,Great Location! Great Hotel if u are in the right room! room nos 1020;2020;3020 and 4020 are generally for the disabled and hence are enormouse compared to the rest of the hotel and we have always had a great time there. We have been treated with respect and courtesy unlike some of the other 5 star hotels and the Breakfast is truly fantastic if u have room service! Have stayed there 5 times and am due back on the 26thDec for another 3 nights! 229182,Ping000,12/12/2004,great location - poor hotel Yes; the location is great; but that's all the positive comment this hotel gets. The room was very small; the furniture was very old; a rusted heating and a mini bathroom. It was very warm when we visited and it was impossible to turn on the airco because it made a terrible noise...so the room got so hot that we had a incredible headache in the morning. Never never again! I think this hotel used to be very nice; but now it is more than time for renovation!!! 229182,ATripAdvisorMember,12/03/2004,great location I stayed in one of the apartments. Ample space and the decor was nice. Bed was comfortable. The entrance to the apartments is at the beginning of the Red Light district. There is always activity giong on outside. The Greenhouse Coffieshop is just accross the street for those smokers. The room service food was excellant. If you can get one of these apartments (7day stay required) they're the best deal in Amsterdam 625euro for the week!!! book at --------. 229182,ATripAdvisorMember,11/15/2004,I had a great stay... I have been to Amsterdam three times in the last year and I have to admit that that the Krasnapolski is the cleanest hotel I have stayed in.The staff was helpful and the room was well appointed. Although a bit pricy ( I stayed in a business class room) I would go back. The hotel is centrally located and in the middle of all the fun stuff that attracts many to Amsterdam. Highly recommended. 229182,ATripAdvisorMember,11/02/2004,Great location but OK room.... Excellent location - Across the street from the Palace and right in the middle of Dam Square and the Red Light District. Close to trams and a 10 walk to Centraal Station and canal tours. Lots of shops; resturants/eateries and bars/coffeshops nearby. A big mall and a grocery store right behind the Palace. About a 15 walk to the Anne Frank House; 20 minute walk from Leidesplein; Vondel Park; the Flower Market; Resturant Row and about a 30 minute walk to the Rijks and Van Gogh Musems.Average looking apartment - The lobby and the shops inside the hotel are nice but my apartment was out back and around the corner; facing the Red Light District where you'll usually pass some shady people selling drugs. Walking up the stairs are extremely steep and the room was average looking (no elevators). There's no AC in the room and the bathroom was pretty small. The washer/dryer was very confusing to use and the dryer took FOREVER to dry clothes. It took me about 6.5 hours to dry a pair of jeans and a couple of t shirts. The Japanese resturant in the lobby of the hotel is very expensive for dinner and the food was just ok. It's supposed to be the nicest hotel in Amsterdam but I've stayed at a Marriott Hotel in San Diego; California that was way nicer. 229182,formerbelle,10/28/2004,convenient centrally located. convenient. accomodations ok. would probably stay somewhere else next time. perhaps the Pulitzer; 229182,ATripAdvisorMember,10/17/2004,Overpriced; poor service I stayed at the Krasnapolsky for one night on October 15; 2004. The main problem with this hotel is service overall and the front desk in particular. First; the lobby of the Krasnapolsky is extremely disorganized. There is no reason that they could not put up a sign and some ropes indicating that the line for the check-in counter starts here. Instead; guests were coming at the clerks from all directions and people breaking into the 2 or 3 lines that had formed. It made the check-in process about twice as long as it should have been. Second; there were only three front desk clerks working when we checked in and there were many guests lined up. This is poor planning and again contributed to a very long and very frustrating check in.On to my room. It was clean; yet very small and cramped. I would have expected more for 200 Euro a night. Also; I had to walk a great distance to get to the elevator; and there were a minimum of signs. Again; very frustrating.The room safe malfunctioned and I could not get access to my valuables. Again; frustrating.On the positive side; the breakfast was excellent. Very good food and good service in the restaurant.At checkout; the same chaotic scene greeted me; and a stranger in front of me commented that the front desk area was possibly the most disorganized he had ever seen. I agree with him. The front desk in any hotel is vital to a customer's impression of the hotel - and the front desk at the Krasnapolsky is about the worst I have ever encountered - especially for a luxury hotel. I would not stay at the Krasnapolsky again. Ironically; I stayed at the NH Ch芒teau Marquette in Heemskerk for 5 nights prior to the Krasnapolsky; and although the hotel was not as luxurious as the Krasnapolsky; the staff were friendly and helpful and the food was again very good. It seems as though the service problems at the Krasnapolsky are not found at all NH hotels - perhaps the front desk staff at the Krasnapolsky need more basic customer service training; or the front desk management should be looked at. 229182,ATripAdvisorMember,10/13/2004,Worth a try Everything here was great except two things; one bad; one good:Good news: The best lasagna I have ever experienced; at the lobby cafe.Bad news: Insects in room. But maybe it was unusual (during last summer's heat wave). 229182,ATripAdvisorMember,09/23/2004,have stayed here many times My husband and l have stayed at the Krasnapolsky many times and each time has been enjoyable. The staff are always attentive and the rooms are spacious. The location is ideal; as it is at the hub of the city; with trams ideally situated. I would recommend staying at the Krasnapolsky with no hesitation; likewise; l would recommend the breakfast. Although it is expensive; it is definitely worthwhile.There have been times when Dam Square is noisy; but surely that it part of Amsterdams charm?! People visiting Amsterdam must surely realise that it isn't only about tuilips! 229182,PhilSuisse,09/21/2004,disappointed The location is excellent; but the hotel doesn't deserve five stars : no luxury in the room; big but very ugly bathroom; very slow check-in; no preparation of the room in the evening; ...I will choose another hotel for my next stay in Amsterdam. 229182,ATripAdvisorMember,09/17/2004,A great hotel! We stayed 2 nights in Aug and were happy with the selection of this hotel. It has been fully modernized and is much like a downtown North American hotel inside. The location is supberb and many attractions are within a short walk. Expedia had a very good rate. The staff were helpful and friendly. 229182,ATripAdvisorMember,09/14/2004,Excellent Choice! Although we booked this room on the net; we were given a spacious one. The hotel is strategically located in the heart of the city. Good price; good service and an excellent location! Didnt try their breakfast though; but the winter garden looked very nice. 229182,ALPADDICT,09/10/2004,Very central location Just got back from 4 nights in Amsterdam and stayed at the Grand Krasnapolsky. We had no problems and no complaints. front desk was helpful;check-in was quick; room was clean and comfortable. If you are going to Amsterdam to see the sights and can walk; this is a great central location...less than 10 minute walk from Central Station;many restaurants within walking distance;and always a lot going on right outside in Dam Square to people watch. If you want a lot of quiet though; it can be a noisy area at night 229182,csulbxx,09/10/2004,Excellent location; excellent staff After having seen and admired this hotel for over 30 years; we finally stayed here. It's not a modern cold hotel; but a classy place with a sense of history. We got a great price on the Internet (about $170 in July; 2004). We didn't have breakfast included; it didn't look that great and was very expensive. There are lots of places to get something to eat nearby. While the roooms could be more luxurious; and may have seen better days; it is still a great hotel; and the service was outstanding. They let us check in early; the conceige had great suggestions; and the location was perfect. 229182,hannah23,08/27/2004,wonderful My boyfriend and I stayed there for 5 nights for the New Year... and loved every second of it. The room was really big and clean and the service was irreproachable. We got a really good deal for the room via a web site and all in all we were both enchanted by every aspect of our stay. 229182,ATripAdvisorMember,08/23/2004,Overpriced faux luxury We recently returned from a trip to Amsterdam and Germany; traveling with a family of five. We stayed at this hotel on our last night as we had a flight out of Amsterdam and it's convenient to the train station. We had 2 rooms in the Royal wing; which were OK; but definitely not worth the money we paid compared to other hotels on our trip in the same price range. Hotel Krasnapolsky seems to cut corners to give guests the appearance of luxury without actually having to pay for it. The rooms are attractive; with hardwood floors and modern furnishings. But they skimp on the big ticket items. Other hotels in this price range have very fine linens and down comforters. This one had heavier synthetic comforters and less expensive bedding. There are robes and slippers and abundant little goodies in the bathroom; but the flourescent lighting in the bathroom was dim and depressing. The decor was bargain-basement trying to look expensive -- faux granite on the bathroom floor and no evidence of design or artfulness anyplace in the hotel. I knew it was an old hotel and expected to find at least a hint of its former elegance. I didn't. I'm glad we didn't pay the 21 euros apiece for breakfast in the Winter Garden. (there's a very nice cafe next door with a huge breakfast for less than half that.) I suppose what you are paying for is the Hotel's Dam Square location; but considering how easy it is to get around in Amsterdam; and considering how noisy and dirty the Dam is; why not stay some place a little further away and just walk over? As to convenience to the train station; it's about a 3-4 block walk which is fine for someone who isn't traveling with kids but we ended up taking a taxi to the airport anyway! 229182,Bobster2006,08/18/2004,Watch our for those rooms.... Just returned from a 3 night stop at this hotel so here's my thoughts.I have to say that if you do not get a room upgrade; your thoughts on this hotel will be very different. The 1st room we were put in would be expected of a 3 star hotel. The toilet was miniscule; the bathroom not far behind (so small; it had to have swinging saloon doors); the room itself quite small.It does seem that all 'best internet rates' will be placed in these rooms. We were offered an upgrade at 35 Euros a night which we refused (they stated that they had no other rooms available). After 15 minutes they managed to give us a different room (obviously kept for someone who has not paid the 'best internet rate'). This room was bigger; nicer bathroom toilet; although the shower leaked.Apart from the wide variation in rooms; everything else checked out great - location; food; comfort. No swimming pool though - I would have expected this for a 5 star hotel.I would not go back though; I know that I can get better for 180 Euros per night. 229182,ATripAdvisorMember,07/29/2004,Great location; great bed! Just returned from our 3 night break at this great hotel. We were upgraded to a room in the Royal Wing. A very spacious; airy; clean room. The bed was to die for. My boyfriend and I had to drag ourselves out of bed to explore this fab City. The staff were really polite and friendly. Location perfect for exploring. We had lunch twice and the food was yummy; try the Club sandwich. You've guessed we will certailny be returning to this hotel.VERY SOON! 229182,LFutcher,07/26/2004,Excellent food! Excellent location for a start; on Dam Square and on the edge of the main shopping area and the red light district. Also within walking distance of Centraal station. At first was disappointed with the size and decor of the bedroom but became used to it and quite liked it in the end! The staff were really friendly and the food was unbelievable. We ate in the French restaurant and had brunch in the gorgeous Winter Garden and it was fantastic. Highly recommended. 229182,ATripAdvisorMember,07/15/2004,Unbeatable The Grand Hotel Krasnapolsky exceeded all my expectations. From the minute we checked in until we left 4 days later it was heaven. The buffet breakfast is in a league of it's own and the beautiful Winter Garden setting just adds to the ambiance of this the most important meal of the day. The quality of the sevice in the lobby bar; the bar and the restaurant can not be faulted.All staff made us feel most welcome. If you have time pay the inhouse Japenese restaurant a visit; you will not be disappointed;all food is cooked on a hotplate at your table.A culinary delight!! The room we stayed in was superb.I feel the Grand Hotel Krasnapolsky made our trip to Amsterdam perfect. 229182,ATripAdvisorMember,07/06/2004,great hotel great hotel great service got a good deal on hotels.nl. this hotel right in the middle of dam square great location we had room looking over dam square. the beds are huge and so comfortable. easy walking distance to everywhere. would def recommend 229182,emerald444,06/28/2004,Nice hotel in the heart of Amsterdam This hotel is certainly an institution in Amsterdam. It is very nice inside; but the staff is sometimes a little rude and posh and rooms look pretty old. It is a good choice though. The place where you have breakfast is gourgeous. Very close to everything. 229182,codejd,06/22/2004,Decent business hotel...Barbizon Palace is better! This is one of those places you come if you want to get re-Americanized prior to coming back home. Here you find a large lobby with bar and piano player; a helpful concierge desk; hundreds of rooms rather than handfulls; 24-hour roomservice and if you can believe this; they have an ice machine!!!The rooms are small but clean and tastefully decorated. The bathroom is small as well but very nicely done and very user friendly. We opted for a quiet room and thus did not have a view of Dam Square but I really didn't care at that point. Just some nice peaceful sleep was what we needed before coming home.Having said all that though the staff is not too friendly. Although the doorman and concierge were nice; the people behind the front desk were rude and not very helpful. I went online during our stay and noticed that they were offering the same room we were staying in for 40 Euro less per night. When I asked them to change my rate they said it was impossible. When I told them to cancel my remaining reservation and we would lodge elsewhere; they changed my rate.This is a nice hotel but the Golden Tulip Barbizon Palace is just as quiet; has larger rooms and is just a stone's throw from Central Station. 229182,ATripAdvisorMember,04/20/2004,Great Hotel - Room ok This hotel is close to the train station (walkable with light luggage) also to the most touristy areas red light district. It was incredibly chaotic and if I were to stay again I would likely choose a hotel a bit further out. That being said the hotel itself is centrally located so you can walk anywhere. It is an absolutely gorgeous hotel - the room was clean - the bathroom was gigantic - the food in the restaurant was likely the best I had during our stay (again it's a very touristy area everything is over priced and we found the quality lacking). This was our largest room during our European tour and it was also the room with the least character. It was cheap at $120E so it was near the rear of the hotel looking onto another building (not much light). Overall I give it a great rating even though we likely stayed in one of their least desirable rooms because it had everything but character...and character likely costs more than $120E a night for a central - upscale - well kept - hotel in Amsterdam. 229182,tedkop,04/09/2004,A really enjoyable stay A great place to stay; Staff is frendly and attentive. Its central to almost everything. The bed and pillows where fantastic. The High Noon Tea in the lobby is resonable and the food is great; as well as the view of Dam Square. Be careful making phone calls especially to cell phones its very pricey 229182,ssims6,03/29/2004,Awesome! This place was fantastic! Helpful and courteous staff. The room was fabulous! The breakfast buffet was to die for! Fantastic location; right in the middle of dam square. Everything is in walking distance from this hotel. I would highly recommend this hotel. 229182,ATripAdvisorMember,03/09/2004,Fantastic. Fantastic. What a great hotel situated right in heart of everything. The staff were so incredibly nice and could not do enough to make you comfortable.The room was wonderful and very very clean. If you have a problem with this you are either way too fussy or the type who would not be pleased with anything ie a saddo. 229182,cqdaniels,03/02/2004,Brilliant! Ideally located in Dam Square though a little too close to the red-light area if you want to avoid that sort of thing.The room was small but perfect - I've never seen a bed so big before! They even give you a choice of pillows. The staff were all attentive and polite.Didn't have breakfast at the hotel as we thought it was a bit pricey; but there are loads of place to eat nearby. Did try the room service and that was excellent. 229182,WorldTreker,02/22/2004,What a Perfect Hotel! What a place....from the moment we entered the lobby; every single employee that we encountered on our 5-night stay made a point to greet us. They were quite friendly and accommodating. We were upgraded to rooms in the Royal Wing; which faced the south side. The rooms lacked for nothing. I do imagine; though; that some rooms at this hotel could be a bit noisy depending on the time of year and if people are out on the streets and in The Dam to late hours. We celebrated my parents anniversary while there; and the hotel staff didn't miss a beat with remembering it with handwritten notes and chocolates in their room along with champagne and a beautiful cake at our breakfast in the Winter Garden restaurant. Location is perfect and very convenient to Centraal Station (10 minute walk). The trams stop directly in front of the hotel. Restaurant prices in the hotel can be pricy....but there are plenty of eateries nearby. We'd stay here again....definitely. 229182,ATripAdvisorMember,02/18/2004,Great hotel; great location; great value! The location is great. It's right in the center; on the beautiful Dam Square. We got a great deal (Expedia) on this hotel. We paid $130 for a standard room (regular rate was $450). The room was nice; very large; quiet and seemed to be newly redone. It was facing a side building though; but you could still see the square. The bathroom was large and clean with towel warmers (nice treat in late November). The city is enchanting. Lots of things to see and do. Great food. I hope to go back to Amsterdam and if would love to stay at Kras if I get similar deal. 229182,almightyk,02/05/2004,Be aware here! Can be a good hotel in a great location. The only thing I'd be aware of is the big difference in rooms. Some rooms are bigger and nicer than others. Lots of variations. I've stayed here numerous times and have seen at least 5 different styles of rooms in the same price catagory. If you don't like where you're at; ask to change. Has a really nice buffet and bufett room though; and all the services of a big nice hotel. Not a first choice for me; because of the room variation. We often have to go for conferences however. 229182,OceanTraveler,01/20/2004,What a City!! We absolutely fell in love with Amsterdam. The city buzzed with culture; energy; and fun. Hotel was quite large in an excellent location. Service at front desk was very friendly and efficient; but unfortunately was not in bars and restaurants (breakfast buffet in main restaurant was very impressive; but had to beg for coffee). Room was good size; but a bit shabby. Easy to get around city on trolleys. Recommend canal boat tour. Cudos to the street cleaners. 229182,Chazmundus,12/30/2003,Superb experience in the Krasnaplosky My wife and I stayed in the Krasnapolsky for 5 nights last summer. From the moment we checked-in; our experience was wonderful. Staff in the bar/restaurants/cafe etc were always courteous and understanding. It was our first time staying in Amsterdam. From what I had heard; most rooms in that city are small - a function of crowding houses together on canal banks. To our surprise; our room was very spacious. It had a larger bathroom than most entire hotel rooms! The location is ideal for basing your stay in that wonderful unassuming city. 229182,ATripAdvisorMember,12/15/2003,Stunning break Our weekend in Amsterdam was part of my girlfriends christmas present and it was an absolutely excellen choice of hotels. The room was well above standard as was the location; ideally suited for visiting all the 'main' areas of Amsterdam and not far from the main station. The only thing I would comment adversely on was the cost of drinks in the main hotel bar although there are hundreds of bars in the immediate surrounding area if you can be bothered to walk! The staff were very helpful and appearred constantly cheerful. Once again an excellent hotel and an excellent pre- christmas break. Thank you Grand Hotel Krasnapolsky and we will be back.........in the summer ! 229182,BOBSAWAY,12/08/2003,Birthday treat This was a 40th birthday treat for my wife and what a treat it was. This Hotel is superb. Staff are very friendly;helpful and efficient. Room was large (huge bathroom and private roof terrace) clean and beautifully appointed. Room was in the Royal wing and all rooms on the 6 floor have roof terraces. Room rate on door was 450 euros I paid 145 via internet; great value for money. Location could not be better with everything within walking distance and when you have to many shopping bags just pop back to hotel drop them off and back across the road for more spending. The breakfast is optional and at an extra cost of 21 euros may seem rather steep until you see what you get and the lovely room your are in. Champagne; smoked salmon chef to cook your eggs any way you like and a vast array of fruits; breads and hot and cold dishes. The breakfast room is in the old winter garden which is a lovely ornate room with a very relaxed atmosphere You don't need much for lunch after that. I would certainly stay here again 229182,ATripAdvisorMember,10/31/2003,disappointed This wasn't my choice of hotel; but was where a conference I was attending was being held.Location is excellent; but I would not have wanted a bedroom facing Dam Square. There is (or was) a fairground there which attracted many revellers until the late hours.Check-in was fast and efficient but the room initially allocated was the first one from the lift; so we returned to reception and made our views known. Being a seasoned traveller with very specific views on what is and isn't acceptable for a certain price in a particular country; I said I wanted a quieter room; expected them to move our bags and would return in 30 minutes after going for a walk. The check-in agent's I'll just see if we have any other rooms available came close to lighting my blue touch paper; but I kept calm. The determination to remain so evaporated instantly when the guy who'd checked us in orginally ten minutes previously apologised and said sorry; we don't know which rooms are good or bad and the computer just selects them automatically. You don't need to know what happened next; but all credit to the hotel staff for not evicting us immediately. Following our 30 minute walk we returned to find our bags moved to a far more acceptable room; albeit one with something resembling the entrace to a wild-west saloon in the old western movies instead of a toilet door. My wife couldn't face another episode at reception and I reluctantly agreed this was better than the last one and we should make do with it.I can't comment on the various food outlets in the hotel as their prices were; in my opinion; excessive and the choices within a few hundred yards of the hotel were more than adequate.During my five-day stay the only thing which gives this hotel anything to commend it was evidently the friendliness and courteousness of the staff. All generally youngsters; they've either been well-picked or well-trained - or perhaps a mixture of both.Bearing in mind my views are clouded by the initial check-in problems and exhorbitant costs of eating in the hotel; it might be worth other more patient and wealthy readers taking the risk and forming their own opinions. 229182,CdnMiss,09/28/2003,Will not return Very disappointed with our stay. We felt that the good internet rate we received only provided us with a substandard room. I think a good internet rate should be an introductory rate and not a reflection of the type; location or cleanliness of the room. I wont go into details; I left my comments at the desk and by email; but will never return there. 229182,ATripAdvisorMember,08/23/2003,What a Hotel!!! What a City!!!! What a Country!!! An excellent stay in very comfortable rooms (in the Royal wing). Rooms serviced daily to a very high standard. Staff attentive and courteous. Unfortunately we didn't try the breakfast as we felt we wouldn't get value for money (21 euro for a 7 and a 9 year old we felt was too expensive). However we ate in the lounge one evening and again the staff were very helpful and the fayre was of a very good standard; and not too expensive. Sited in Dam square; you couldn't wish for a better site to explore Amsterdam. As the weather was so hot during our stay we visited the coast on two occasions and found the beaches superb. Thankyou Holland for a wonderful holiday!!!! 229182,ATripAdvisorMember,08/17/2003,Fantastic I loved every thing about this hotel; from its location to the comfort of its duvet covers. The staff are EXTREMELY friendly and helpful; always smiling. The room facilities were great. I thoroughly enjoyed the stay at this hotel and would recommend it to anyone staying in Amsterdam. Staying anywhere else would be a shame. 229182,ATripAdvisorMember,08/08/2003,Excellent Hotel; Room; service and Value! showReview(1218882; 'full'); 229182,ATripAdvisorMember,08/03/2003,stayed 4 times showReview(1189493; 'full'); 229182,ATripAdvisorMember,06/18/2003,Really a 4 star. showReview(1091594; 'full'); 229182,ATripAdvisorMember,06/13/2003,A respectable 3.5 star hotel (NOT 5!) showReview(1088988; 'full'); 229182,ATripAdvisorMember,05/07/2003,Long Stay showReview(989266; 'full'); 229182,karav,04/18/2003,A disappointment showReview(952611; 'full'); 229182,ATripAdvisorMember,03/21/2003,Professional service-Perfect location showReview(921734; 'full'); 229182,ATripAdvisorMember,03/11/2003,Amazing showReview(912393; 'full'); 229182,ATripAdvisorMember,12/04/2002,Romantic weekend showReview(820243; 'full'); 229182,lass,07/25/2002,very nice service showReview(643877; 'full'); 229182,incompagnia,10/25/2008,Ottima posizione ma di elevato rapporto qualit脿 prezzo Vista Hotel dalla piazza Dam 229182,Sanchi,10/19/2008,No es un 5 estrellas a la 'espa帽ola' showReview(20996945; 'full'); 229182,viajeritospain,10/01/2008,Absolutamente decepcionante showReview(20525858; 'full'); 229182,EvayPaco,09/29/2008,Buen hotel pero cuidado con la nevera! showReview(20472258; 'full'); 229182,yukichanusachan,09/25/2008,鏈濋銇儞銉ャ儍銉曘偋銇岀礌鏁?#x201d; showReview(20363905; 'full'); 229182,minerva39,03/04/2008,un gran hotel showReview(14044518; 'full'); 229182,stigreeneyes,01/04/2008,Excelente relaci贸n calidad precio showReview(12323149; 'full'); 229182,whismer,10/10/2007,Bien situ茅 mais les chambres moyennes showReview(10062367; 'full'); 229182,patoabbondanzieri,10/08/2007,De los mejores hoteles de Amsterdam showReview(10052878; 'full'); 229182,Falconvalencia,08/09/2007,Me decepcion贸 mucho showReview(8380863; 'full'); 229182,bensa217,07/24/2007,Hotel tres bien situer showReview(8229225; 'full'); 229182,FNO,06/11/2007,Mejor ubicaci贸n; imposible showReview(7833989; 'full'); 229182,PITILLO,03/09/2007,Idioma showReview(6940508; 'full'); 229182,Egeki,03/01/2007,Hotel OK y bien situado showReview(6893891; 'full'); 229182,lass,11/16/2006,un peu d茅莽u showReview(11375509; 'full'); 229182,lass,09/26/2006,von einem F眉nfsterne-Hotel erwartet man ein Qu盲ntchen mehr... showReview(11349337; 'full'); 229182,lass,09/26/2006,Sehr gute Lage showReview(11349336; 'full'); 229182,lass,09/09/2006,Tolle Lage; Service wechselhaft showReview(11349335; 'full'); 229182,lass,09/08/2006,non tutte le camere sono in albergo showReview(11349323; 'full'); 229182,lass,08/28/2006,niente di eccezionale showReview(11335555; 'full'); 229182,Argyle1331,08/21/2006,La amabilidad en su grado m谩ximo showReview(5630719; 'full'); 229182,lass,08/16/2006,un peu d茅莽u showReview(11349322; 'full'); 229182,yoassa,01/03/2006,il lusso non abita qui... ma nel complesso un buon 4 stelle showReview(4319231; 'full'); 229182,lass,03/31/2005,濂界珛鍦般仹涓斻仱璞彲 showReview(19929757; 'full'); 229203,rickyaciii,11/20/2008,Staff Was Terribly Rude - Will not Return! I doubt I would ever stay at this hotel again. While the hotel was clean and roomy; a staff member was horrendously rude to my family and I and it appears to me that an attempt was made to overcharge us. To preface this; I have traveled in Europe before and consider myself a good traveler 鈥?I know it is not home and that things are different; and I embrace that aspect. I also prepare ahead and check my facts carefully; so this horrible experience was a complete surprise.On this occasion; I was traveling with my family of five (three adults and two teenagers). We booked our room on Holiday-Inn鈥檚 website; which described it as a; 鈥溾€AMILY SUITE鈥︹€?for; 鈥溾€? PERSON(S) MAX PER ROOM鈥︹€?When I booked; I clearly indicated that we were a party of three adults and two children. The quoted rate; confirmed in my confirmation e-mail; was 鈧?49 + 鈧?0 (labeled as; 鈥淓xtra Persons Charge / Night.鈥? = 鈧?69.Prior to coming to the hotel; I called Holiday Inn鈥檚 international desk (I do not know the exact name of this department); and confirmed that the ages of the children would not place them in 鈥渁dult鈥?status at the hotel. I do not think that it was the desk agent who misinformed me; as the events that transpired the day I checked in seem to indicate a hotel-based problem.Per my reservation; my family arrived on October 8. We all entered the lobby together around noon; checked in; verified the number of people; rate; and charges; and signed for our rate. We were advised that our room was not ready; and that we could access it after three. I emphasize that we checked in at this time; and we verified the rate and extra charges with the clerk.At approximately 9:15 the same night we returned from an exhausting day in Berlin and approached the front desk to pick up our key. A different clerk was working. The clerk advised us that we would need to pay 鈧?5 extra for each of the two children (for a total of 鈧?0 extra) as the hotel鈥檚 policy was that each extra child had to pay. I politely advised the clerk that we had booked the room at a rate of 鈧?49 plus an additional 鈧?0 for the adults; that we had indicated the presence of two children when reserving; that we were not eating breakfast at the hotel; and that the international desk of Holiday Inn had confirmed that the children would not be considered adults. The clerk鈥檚 tone then became; in my perception; very; very rude; and frankly I perceived the clerk鈥檚 attitude to be disparaging. The clerk advised us that in addition to our quoted rate we must pay 鈧?0 total for the two children. I offered to show the clerk my confirmation e-mail; but the clerk refused; advising us again of the need to pay 鈧?0 extra. The clerk then advised us that the clerk believed that we were getting an excellent 鈥渄eal.鈥?I asked the clerk why it was that we were not informed of the additional 鈧?0 charge when we checked in earlier in the day; and the clerk stated that the charge simply had to be added. I further advised the clerk that had we been told of the charge in the morning when we checked in; I could have sought another hotel with a more reasonable rate during the day. The clerk then had the audacity to say; in what I perceived to be a very rude tone; 鈥淵ou would leave over 30 euros?鈥?This was stated in front of other guests; and with one of the children in our party present. I advised the clerk that we would; and that we would like for the staff to seek another hotel. Finally; the clerk looked over our records; and indicated that since I am an ICH priority member; the charges would be waived.I should add that it seems audacious that the hotel charges an extra fee for each person after the first adult in a family suite; and that while the fee is 鈧?0 for adults; it is 鈧?5 for children over 12. I personally suspect that the employee interpreted the hotel policy incorrectly; or that the hotel was trying to add fees inappropriately. 229203,DublinSupersaint,09/18/2008,a handy spot for a quick visit just back from a 2 day break in this hotel; and have to say really enjoyed my stay here; just a note the address of this hotel is mitte but i think its more in the wedding district as i found when i did my traveling however don't let this put you off. the area is fine and there is a train underground 15 seconds walk which has easy access to central berlin. also in the area outside the hotel there are shops to suit all plus a large shopping center; on the hotel its self we had a twin room which was fine not very big but done the job also very clean; minibar if required one thing to note here is there is bottled water on your table which i thought was free but on close inspection they was a 鈧?! charge; i did not eat in the hotel so can say anything about the food the staff were very friendly and the check in was hassle free as was check out would defo stay here again as i worked out my routes for the things i wanted to do in berlin. 229203,GOGraffer,08/10/2008,Good Value; Nice Staff; Interesting Location My room on the 8th floor 229203,naiphuhi,07/29/2008,Good Mid-range hotel; great staff; be prepared to use public transport Good points - We stayed in a family room which was clean and tidy and of a reasonable size. The room was cleaned thoroughly and fresh towels provided each day. The staff were very friendly; helpful and spoke a good standard of English- certainly enough to give directions and useful advice. The breakfast was great with a wide selection available including childrens food and anything else you can imagine(fruit; cereal; yoghurt; cold meats; hot meats; cheeses; pastries etc etc etc).Bad points - Our only concern was the location. Given the name of the hotel we expected it to be in Mitte and therefore a little closer to the centre of Berlin. It should really be called 'Holiday Inn; Berlin- Wedding'. If you are looking for a selection of bars and restaurants at your doorstep then I wouldn't recommend this hotel unless you are particularly interested in takeaway kebabs. It is close to the U- and S-bahn station (2 min walk) which gave easy access to the centre of town and the main tourist attractions (approx 10 min on train). Be prepared to travel to get to restaurants/ tourist attractions. 229203,DavidH9190,05/01/2008,Nice enough hotel; basic and close to U-Bahn My wife and I stayed in the Holiday Inn; Mitte in December 2007; it is a nice enough hotel; quite basic; however the room was clean and the staff were friendly. The hotel is just off a main street with plenty of local shops; bakeries etc. The hotel is situated across from the 'Gesundbrunnen' underground; city train and railway station of the Deutsche Bahn; so travelling to and from the city centre is no problem. A 30 minute walk takes you right into the heart of the city centre. The local area has a very Turkish influence which although was off putting at first turned out to be quite enjoyable; the local Turkish cafes/bakeries were nice and the staff were very friendly and helpful. We went to Berlin in December to experience the Christmas markets; this in itself was a great experience and is thoroughly recommended. 229203,travellingdali,03/19/2008,Fine room; location not great While the room and hotel was fine for the price; I found there were few restaurants or places to see within the vicinity. It is also quite a bit out from the city and the park in front was run down and littered when I was there. The other thing was I felt there was a safety issue around the U and S-bahn station at night with groups of youths hanging around and generally up to no good.The one other issue I had was that the front desk; while helpful; gave me incorrect directions to get to the airport; so I ended up changing at the wrong station. Fortunately with the regularity of the trains I was able to hop back on and go to the right stop; but it is something to be aware of when asking for directions. 229203,LizyAmsterdam,01/17/2008,Best breakfast EVER! Really a great hotel! Free sauna and gym; clean rooms and a very very very great breakfast! Neighbourhood was not so good; and there wasn' t a lot to do. Very close to the U and S bahn; which can take you to everywhere. I would really recommend this hotel to everybody! 229203,hansardtony,09/14/2007,Dissapointing for the money Stayed for 5 nights @119 E per night (99 + 20 extra person).Had room 809 which was smoking when non requested. Breakfast OK but monotonous - same every day. Dinner the same every night ! However large choice of restaurants locally. Very good for trains into town / airports / Sacchenhausen etc. Room carpet very stained but cleaners in every day.Would choose alternative next time. 229203,stuart462,08/14/2007,There Are Better Hotels August in Berlin can be hot; and a sunny south facing room with no air conditioning can be horrible; which this; as a result was. Perhaps at other times of the year this would not be an issue. At least you can open the windows nice and wide but installing air-con would help a lot! It's a hotel with eight accomodation floors and ONE lift. That's just not enough. Nothing can be done about that!The breakfast room also didn't appear to cope too comfortably with all the guests; but that could just be because it was quite full. Maybe slightly smaller tables but more of them might help?The bedside lights were too far over to the bed and I kept banging my head on the lampshade. They need to be higher up.They changed the name to Mitte recently; which reflects the administrative district; not what most folk would call the Mitte. A bit like saying Swiss Cottage is Camden because it's in the London Borough Of Camden! How about Holiday Inn - Gesundbrunnen?There are very few dining opportunities nearby unless you like kebabs or fast food.On the plus side; it's near Gesundbrunnen S and U Bahn stations and an indoor shopping centre. Staff seemed okay; some quite freindly and helpful. Rooms seem spacious and bathroom okay. 229203,Traveller21345,05/13/2007,Great hotel; although we had some complications My husband and I stayed at this Holiday Inn for one week in April for sightseeing purposes. The hotel is less than 5 minutes from a subway station; which easily connects you to all of the major sites in Berlin. There are also at least 2 bakeries on the way to the subway; which made for decent; very cheap breakfasts.The hotel surroundings were very quiet and we never had a problem with noise. The room itself was small; but clean and well maintained for the entire week that we were there. The bathroom did have a bit of a funny smell; but it did not permeate into the rest of the room. We had a non-smoking room and had no problem with residual smoke smells or perfume used to cover up smoke smells (as stated in some earlier reviews).My main complaint is that we had some major billing issues. I had booked the room online through the hotel website. I brought my printout from the website with me and this printout included a total price that had to be paid. Despite this; the hotel insisted on charging me 10 euros more per night (this was after the extra person fee had already been taken into account). On 4 separate occassions I had to argue with the staff and show them my printout. On each occassion; I was told that I was correct and that the bill would be fixed. However; this only lasted until the next shift started; and then I had the same problems again. The problem even persisted through my departure and I had to work on the situation from home via e-mail. In the end; the problem was fixed and an appropriate refund was made.Outside of the billing problems; I thought that the hotel was a great value for the price; especially considering its close location to the subway. I assume that the billing problems were a freak event; so I would actually recommend this hotel to others. As for myself though; it gave me such a headache that I may try a different hotel next time. 229203,familyholidayfan,04/10/2007,Extremely impressed with this hotel Wondered what it would be like as some of previous reviews were not all complimentary. Upgraded to a suite as there were no family rooms left. Excellent room; fantastic views; bedlinen changed daily (which doesn't always happen if you are staying more than one night). Staff very friendly; and responded to all requests immediately. Endless choice of hot and cold food at breakfast. Not in centre but 5 minutes walk from U / S Bahn station. Would not hesitate to stay again or recommend to others. 229203,damosp,03/05/2007,"Good location - Good value for money" We stayed at Holiday inn Berlin Humboldt Park Hotel from 16-02-07 to 19-02-07. We were three couples. The purpose of out trip was the sightseeing of Berlin.The hotel is opposite the metro (Gesundbrunnen station); 4 stops from Alexander-Platz. The neighbourhood is very quiet and full of eating places so you do not really need a breckfast.You can also use the stores in the Gesundbrunnen Centre 鈥?big mall centre outside the Gesundbrunnen station (Open from 08:00-22:00; food stores open around 09:00 and most of the stores at 10:00 - closed on Sundays).The rooms were clean; well decorated and functioned. The bed was comfortable but the quilt was short and narrow. We solved that problem by putting on maximum the heating. The breakfast was nice; but we suggest the food from the streets鈥?br/>The main advantage of this hotel was the staff: Friendly; polite; quick and efficient. They really tried to be helpful in every way. They helped us in ticket issuing and gave us directions for the metro and sightseeing. We would definitely stay to that hotel in the future because is a great value for money.Some tips about the transport and the city:The metro system and especially trains (S-Bahn) is quite complicated so do your homework before travelling; then visit the information store at the airport (any airport); ask there anything you need and take the necessary maps. Even Schonefeld airport is located inside zone B; so you will probably only have to use a ticket for AB zones only for going from the airport to the city center. The WelcomeCard 2007 [--] is probably a wise choice for a 2 or 3 days stay; but check it at the information store. If you miss that; you won鈥檛 have the opportunity to ask anybody at the train station (at least at Schonefeld airport). Be careful: There is also the CityTourCard 1-2鈧?chipper but probably the Welcome Card is much better as it has more discounts that the CityTourCard [--]. At train station there are only automatic machines issuing tickets (and the cards) but as you will probably find a lot of people queuing there it will not be possible for you to have a throughout look of the system and understand it. We did not have a good search at the machines but it looks like that some machines sell the Welcome card or CityTourCard and other ones no so; be careful!!Each time you use a train; double check the correct platform and the correct train which I am not quite sure how you will find it (prefer to find a German to ask but not expect much especially if you do not speak good German). We experienced people telling as wrong info and others giving the correct ones even in the same wagon :(A convenient way to have a quick look of the city centre are bus lines 100 and 200. Many people do not speak English for example at Potsdam Hauptbahnhof info store; but they print you the schedule of the trains (it depends on your skills though to find the correct train). If you are going to visit the Sanssouci Palace and the rest of palaces at Potsdam; be prepared that the tour is guided only in German language. They give you a brochure in English; but most of the telling remains a mystery to you (Especially when people ask things; etc)! Of course you pay for a guided tour and they do not allow you to do it by yourself!! 229203,Vardomannen,02/19/2007,OK for the price Good location within easy reach of all of Berlin's major sights. However this didn't compensate too much for the step back in time. I lived in Warsaw for a while in the early 1990's and was transported back to my younger days by the interior and smells of this hotel. There was something strange and somewhat surreal about the whole experience. The corridors smelled as if they hadn't been aired - a kind of musty / stagnant water smell. The wide corridors also reminded me of East European public buildings of a bygine era. Once into the room however; the smell and ambience disappeared. This is one of the more standard Holiday Inns I've stayed in; although for a price of 79 Euro in the centre of berlin; I suppose you get what you pay for. I got no recognition as a Platinum Card Holder - the hotel may well have been fully booked or something; but no explanation was forthcoming (I speak fluent German; so it wasn't due to language difficulties).On the plus side; the room was clean and functional. Nothing more; nothing less. No tea/coffee facilities (am I getting to demanding in my old age?); and a minimum amount of towels in the room (or was there just one towel - I forget) but there are plenty of cafes and restaurants in the area; mostly Turkish / Asian; but the ones I tried were good. The hotel is a 5-minute-walk from the train station at Gesundbrunnen from where you can access any part of Berlin. Would I recommend it? If you're looking for a fairly basic; but clean hotel; in what seemed like an OK area of town and can get a good rate; then go for it. If you're expecting anything unusual; extraordinary; spectacular or rememberable; then go elsewhere. 229203,morrisen,01/09/2007,Good place to stay at for the cityshopper View from the hotel 229203,Garamanda,12/23/2006,Good Hotel-Good location Hotel was well located for further travel around Berin. The Hotel itself was clean and staff were helpful and friendly. I had booked a family room that was spacious and suited our needs.We had the buffet breakfast within the hotel that was priced at 14 Euros per adult. Our children; (both under 16) eat for free. The breakfast was very good; with a huge variety of food that catered for all tastes.We had one evening meal at the restaurant that frankly was a let down. Go else where.We had a fantastic time at the Christmas markets-we found that food; drink and fairground rides were very reasonably priced.Here's a tip-The stalls selling beer; mulled wine etc at the markets charge an additional 2 euro deposit per glass or mug which isn't that well advertised. So don't put your glass on the bar and walk away without collecting your deposit!! 229203,Richwyl50,08/21/2006,Good Location - Adequate Hotel The Holiday Inn Humboldt Park is actually located at the Gesundbrunnen S and U-Bahn station; not Humboldt Park. It is across from the park.Transit connections are excellent to get all over Berlin. The neighborhood is very pleasant; and typical of Berlin.The hotel itself is a modern high rise. The staff is mediocre at best. I speak German so there was no language problem. The room I was given reeked of perfume. I was exhausted upon arrival after a transatlantic flight so I took it. I figured the smell would be gone if I left the windows opened. It didn't happen. It was overpowering and I eventually asked to have my room changed. The desk staff was not pleased by this; but I insisted. It turns out that they spray perfume in smoking rooms and then let them as non-smoking rooms.The side of the hotel that faces the park has a nice view; but there is street noise. The cobblestone street is quite noisy; so with the windows open it can be bothersome.There was a very nice breakfast buffet; but it was 19 euros; which I found very expensive. There is a shopping mall across the street at the train station where I found several places to have a much less expensive breakfast. There are also a number of places in the Badstrasse to eat; including several kepab places that stay open late. I also found an Internet cafe that was very inexpensive to use and is just a block from the hotel. 229203,Zurich,02/28/2005,Smoking - Non Smoking I booked a suite at a very reasonable rate (鈧?6 w/out breakfast). Arriving at 12.30 we were even allowed into the room - which smoked badly after smoke. The staff were sorry and reaccomodated us into a non smoking suite; which proved to be two rooms with four beds each instead of a separate living room. We were not happy at all.Later in the afternoon the (new) receptionist told us that the first room would have been a non smoking room and she was looking for a solution. Meanwhile we were offered a free cup of coffee. She came up with a non smoking suite opposite to the first room. Well; the way it smelled it was a quickly over perfumed smoking room but we did not object.Later in the night I heard a funny noise as if someone would try to get into our room. When I opened the door (with the do not disturb tag at the handle) I met a very surprised couple which said that they are assigned to this room. The receptionist wrote down a wrong number (it was the opposite room instead; our first one).The second morning (Sunday) we tried the breakfast buffet. The restaurant looks a bit dark on enterin it but has some natural light in the rear. The tables are quite big and there is enough space between them. The buttet is ok; not really good; not really bad. The service personnel was close to being unkind; what I found annoying.The location is good because it is close to the underground and S-Bahn Gesundbrunnen. This station is served by the circle line (S-Bahn) and the north-west-connection going to Friedrichstrasse. The underground serves Alexanderplatz.Next to the hotel is the entrance to a historic tunnel system built during war time. It can be visited by guided tours.All in all; the hotel is good if you want clean and bright rooms and that's it. Plus a location with absolutely no glamour and no trend-setting; just a genuine north berlin setting - absolutely authentic. 229203,KarenVABeach,11/23/2004,Great staff; nice hotel The hotel was very clean. The staff was very patient and helpful. We didn't bother with the restaurant because there are several restaurants and bakeries within walking distance. Great location. There is a huge mall (by German standards) right next tothe hotel. The U-bahn is also a few steps away. It wasn't hard to navigate our way to the sites. 229203,Totokamion,11/27/2008,Insomma...! showReview(22235533; 'full'); 229203,paglieri,08/23/2008,Das HOlIDAY INN IS SUPPER !!! showReview(19276652; 'full'); 229203,lass,07/13/2008,o.k. showReview(18539423; 'full'); 229203,lass,07/09/2008,im n盲chsten Jahr gerne wieder showReview(18539422; 'full'); 229203,lass,05/06/2008,Tr猫s bon hotel et sutout bien situ茅 (m茅tro 脿 proximit茅) showReview(16588439; 'full'); 229203,mouchfamily01,04/24/2008,s茅jour en famille showReview(15296932; 'full'); 229203,lass,04/20/2008,sch枚nes Hotel showReview(15579968; 'full'); 229203,karibuni73,09/12/2007,ottimo hotel showReview(8698882; 'full'); 229211,reefo1,12/30/2008,in two minds about gresham memphis!!!!!!! Myself and my partner have just returned from a 3 night stay at the gresham memphis. We went on boxing day as a xmas present to each other; which was lush to get away after the stress of xmas. However when we got to Gresham after a 20 euro taxi ride from central station we felt it left a lot to be desired! We had booked the xmas special package which included entry into diamond factory; casino; a welcome drink and a bottle of champagnoise in the room - this was provided. However the manager who was on reception was quite blunt and rude with us because we wanted to pay cash for our stay up front. we had paid a small deposit by credit card wwhen booking on line and owed approx 200 euro; he then wanted another deposit and city tax totalling 290 euro!! I was not pleased - as a young couple on a budget money can be tight and we wernt willing to pay this deposit as we had not known in advance of it! The room was nice; clean and fresh.However the chambermaids came in once during our stay and only replaced items from the mini bar!! didnt replace tea; coffee; toilet roll etc! only things that we had to pay extortianate prices for where replaced!The hotel itself is in a bad location too far away from everything i was very dissapointed with this! 2 phonecalls home cost us 20 euro from the room! ridiculouswe were also booked in for a smoking room but we when we arrived found all the rooms to be non smoking! Personally i think this this hotel is not the best the location is poor; staff unfriendly and demanding; service poor; and most definatley everything in it is way over priced. would never return to this establishment again. 229211,Sasha27,11/01/2008,Nicely presented; more for an older clientele My boyfriend and I booked this hotel after reading reviews on Trip Advisor and have to say was a little disappointed; mainly due to the staff. We found the staff pretty unfriendly and felt we was judged because of our youth/appearance (29-31 old enough!). That being said the hotel was nicely presented and clean. The location is ok; a bit out of the centre but easy to travel from/to (tram 16). I would say this hotel is suitable for an older clientele but not for anyone under the age of 30. 229211,Bigdibler,09/22/2008,Loved it! Stayed for 2 nights in Sept 08 while exploring what Amsterdam has to offer by day and night; hotel was really nice; clean and the staff exceptionally friendly....room was clean spacious with a kingsize bed and modern clean bathroom. Location is excellent for the museums and Vondel Park; there is a Tram (number 16) every 5 minutes from outside the hotel if u want to venture into the Dam square; Station area!! Warning though after sampling some of the local delicacies in the Dam area we lost track of time and missed the last Tram and a good 30 mins walk/stumble followed not what u need after trudging round museums all day!! 229211,pderrick,08/26/2008,No complaints Booked on Hotwire and got a great rate of 105.00 CAD for 1 night. The hotel is not ideally situated if you want the party life in Amsterdam; but it is very close to both the Van Gough museum; Rijkavik; and Vondel Park. Plus; when you're in Europe and you're young you basically walk every where anyway; or just hop on the tram and you'll be anywhere you wanna be within minutes. Check in was sub par. Staff weren't very friendly but whatever. Room was nice; nothing to write home about. But it was clean and had a comfortable bed. So we were satisfied. All in all a very decent hotel; and for the price we paid we were pleased. 229211,laughli7,07/08/2008,Gresham is grrrreat! My husband and I stayed here for two nights while checking out Amsterdam (before returning home). This hotel is in a fabulous neighborhood!! I booked directly online and got a rate of 77 Euro per night (non smoking room). I won't lie - the basic double room was SMALL. It's a double bed and it takes up pretty much the entire room. But we found it cozy. The bathroom was roomy/modern/and very clean. Besides small; I found everything about the room and hotel to be great. It was so nice to come back here after a day of sight seeing and riding bikes. Another perk is Vondel park is just 5 min. away not to mention quaint shops; markets and restaurants - again; just up the street. (We had a lovely dinner at a place around the corner; Brasserie Senz). All in all - if it's in your budget; stay here! you won't regret it. Especially if you're like us - people who have an appreciation for everything Amsterdam has to offer and all the eclectic people who live and visit there - but would prefer not to be staying in the middle of it 24/7. 229211,rowie2,06/09/2008,A good place to stay Although the hotel is away from the centre we found this to be a plus. It meant we could have relative peace and quiet on returning from a busy day sightseeing and also meant we could escape the horrors of the many stag dos we encountered that weekend! The trams are excellent (No 16 goes regularly from outside the hotel into the city centre). In fact; the public transport system in general was superb. Don't waste money on a taxi from the airport - get the train instead. It was very cheap and incredibly efficient.Our hotel room was a reasonable size; had plenty of storage space and a good TV (with access to BBC). The bed was very comfortable and queen sized(?). The bathroom was fine - the shower was over the bath and pretty powerful. The tiles could do with regrouting but otherwise it was perfectly adequate. Breakfast was included in our deal and was a buffet with a good choice of hot and cold food.The staff were most helpful and friendly.The only negative aspect for us was that; like most places in Amsterdam; smoking is still allowed in public areas and in some of the rooms. Hence; the smell of smoke or worse; sickly air freshner; pervaded the corridors.In general; it was prefect for our needs. We liked the location; there were some lovely shops and cafes nearby en route to Vondelpark. 229211,JEMSNORFOLK,04/28/2008,GOOD HOTEL GREAT LOCATION I My friends and i have just returned from a long weekend in amsterdam the Hotel wasnt in the centre of everything but it was very easy to pop on a tram and to get to all places you wanted to go. (The number 16 tram takes you all the way to Dam square 1.60 euros and the tram stop is just outside the hotel) The staff at the hotel are all very helpful and know all the information on how to get around. The room was nice and clean; no tea/coffee facilities and breakfast around 20 euros so we had breakfast out most of the time. I had taken a great big towel with me and the maids must of taken it along with all the linen to laundry and when i asked at reception they had a look and couldnt find it and didnt seem to care. ( i wont take a towel next time) apart from that it was a very nice hotel and would stay again 229211,Aussiegirl82,01/27/2008,Great!!! We stayed here for 5 weeks in June/July 07. My husband was on a business trip working at the WTC and it was an easy and enjoyable walk to his work every morning. Right on the tram line but windows sound proof so did not hear the tram.Close to Vondel Park and restaurants... Italian place down the road was to die for...The staff were lovely and the bar man in particular was very nice. One morning my huband had a massive nosebleed and nearly had to go to hospital. The hotel staff were extremely attentive; providing napkins and unlimited ice to aid his recovery.Our stay here was very enjoyable. Housekeeping were sensitive to the longevity of our stay and were not intrusive and very friendly.Breakfast every morning was wonderful... providing tasty; healthy options for long-term guests such as ourselves.Room service very good and we loved the bar's Baikley's cocktails and curly fries!!!We would stay here again without a moments hesitation. 229211,jimmymac68,01/14/2008,I liked it I liked this hotel - yes it doesn't live up to it's star rating but then again a lot of hotels in Europe have the same problem. I loved the location - in a very nice part of Amsterdam away from the hustle and bustle and yet only a short tram ride away. The breakfast was good and buffet style; the waiter on duty was very friendly.This hotel is perfect if you want a bit of peace and quiet. 229211,JohnAllen,11/19/2007,3 star lobby on a 2 star hotel We stayed here at the start and end of a Europe vacation. On the positive; it's in a great location for walking to museums/restaurants. And the lobby; bar and breakfast were what you would expect from a good hotel. But the rooms and service are what you wouldexpect from a budget hotel-- minimal lighting; worn bedspread/sheets; loose shower head. On our return the A/C wasn't working in any of the rooms and no one was on staff to fix it. (We saw three rooms andstayed two weekends in a row). I don't mind staying in a budget hotel to save some bucks; but for us the Memphis was not priced as a budget hotel. If you can get a internet deal that allows you to pay 2 star prices to stay here; this is your hotel. 229211,cassiusdio,11/14/2007,rude staff The staff at the reception is without exeption very unfriendly. The hotel is ok; not very nice; for the price I would expect more. the crappy breakfast costs 20鈧? Overall; you get the impression that they are very keen on your money. 229211,LondonBritt,10/06/2007,Not so sure Typical European business hotel whose clientele I guess are normally on company accounts or cards so expect to be charged for everything including internet access.Staff except manager were great and accomodating but we had a very unpleasant experience with the manager who accused us of lying because a member of his staff had not passed on some important price info agreed with her just after we checked in. Booked 3 non smoking rooms but they bumped us to 1 non smoking and 2 smoking. I am a non smoker and my room smelt so much I had to get them to sanitise it before I could stay in it. There was no notice nor apology for the change or the state of the room. The rooms were otherwise very clean.If you are there on a break hope you do not have any noisy people on your corridor because the walls are thin and the doors bang.The breakfasts are expensive but good. See if you can get a discounted BB deal - they are worth it.Its location is good if you want somewhere quiet but very easily accessible to the city and especially the museums. 229211,brviajante,09/08/2007,Great Hotel; wonderful location! The hotels is very good and the breakfast was excellent! The rooms were a bit old fashioned but everything was of good quality and very clean. In the first day we got a smoking room because the hotel was booked out and there were no more non-smoking rooms available but on the day after they organized to move us to another room. The rooms have also air-conditioner; which is very good during hot summer days! In the streets nearby you find parking space but during weekdays they cost around 12 鈥?18 euros per day (depending where you park).The best of the hotel was the location. In a five-minute walk you reach the museum square. In the city center you can either move around with a bike or by foot and if are tired to walk back to the hotel at night; you can get a tram and drop off near the hotel.Amsterdam is wonderful and given the fact that it is pretty hard to find decent and good hotels there; the Gresham Memphis is definitely a good choice! 229211,rocel,08/11/2007,not a 4* a large group of us stayed in this hotel; so gained a good overview of the rooms. They were all clean; and service was generally good. However; though all rooms were booked as non-smoking; several were given smoking rooms. One person had to be moved as the room smelt overpoweringly of sewage. The hotel was full; so the guest had to put up with it the 1st night; (No alternative was offered); but was moved first thing the next day. Two of the rooms were so small that one could sit on the bed and touch both walls with outstretched arms.The good rooms in this hotel are those talked about in the shining reviews; and if you do get one; I'm sure it's a great place to stay. If not; it's pretty miserable. 229211,JH75,07/27/2007,Cost-effective and enjoyable choice in a peaceful residential area My wife and I enjoyed a six-night stay in May at the Gresham-Memphis Hotel. Even though all of our pre-arrival dealings with the hotel were positive; several negative Tripadvisor reviews had caused us some concern. They needn鈥檛 have. Though weary from our transatlantic flight when we arrived early morning at the front desk; we were pleased to be welcomed by Linda Denekamp; the reservations manager with whom we had corresponded. She was in person as she had been in her email messages 鈥?capable; efficient; upbeat and very helpful. In fact; when weighing the various factors that go into the selection of a hotel (cost-effective comfort; appearance; location; amenities; reputation; et al.); Linda鈥檚 professional graciousness and helpfulness tipped the scale in the Gresham鈥檚 favor for us. During our stay; each staff member we encountered was also accommodating and helpful. Our room was not yet ready and Linda suggested that we sit in the pleasant bar just off the lobby; where we enjoyed tea and coffee. She brought over to us some of the paperwork and tourist information we had requested; and in a short while we were handed our key. Our quiet; air-conditioned room with a queen bed was on a high floor and had a nice view of Amsterdam rooftops. The bathroom had been renovated and - yes indeed; as others have reported; the shower water pressure was superb. The room was well-maintained during our stay as were the public areas.The breakfast room had a very fine buffet of hot and cold items ;juices; various breads and pastries; etc. It provided a nice start to each day of busy touring. The staff was pleasant and friendly.Although the tram #16 stop is just up the street from the hotel entrance; we quickly discovered that tram #2 was a better choice for us on most days. Its stop was a short walk away; in the direction of Vondel Park (the 鈥淐entral Park鈥?of Amsterdam); through a residential area that had nice shops and several small restaurants.We were very glad we had chosen the Gresham-Memphis and most definitely will return. We are happy to recommend this property. 229211,irishweaver,07/17/2007,Not 4* Standard! We stayed 4 nights at this hotel. It was booked as a birthday surprise for my boyfriend. I came across a hot deal on the internet and after trawling through so many hotels in amsterdam I thought that I would pay a little bit extra for this hot deal; (hoping it might be a room upgrade or something but as it happens it was just a cheaper internet rate which once booked could not be cancelled at any stage). Anyhow the bottom line was that I was willing to pay a little more than initially anticipated to guarantee a nice standard of room in this 4* hotel. When I saw our room I was disgusted - definitely not what was advertised via internet - it was small; old fashioned dull although the rooms were clean and cleaned on a daily basis. There was the usual overpriced mini-bar which we emptied and re-stocked with our own shop bought necessities for the duration of our stay. The staff were absolutely lovely - the barman was great craic!..although the bar itself lacked atmosphere. Breakfast was not included in our deal and with those prices we certainly had no interest. However; we did eat from the bar menu 3 times in the hotel - 1 - Spag Bol..ordered after the 11pm cut-off so we were very grateful for them to accomodate us and didn't really expect anything to be prepared from scratch. 2 - Coq au vin..we are both convinced every item on the plate was microwaved - it killed me to pay 鈧?7.50 each - awful!! 3 - room service again of burgers curly frys - again burger appeared microwaved. We were 99% convinced that there was actually no chef on duty with regard to food available on the bar menu. Thankfully; we did locate a gorgeous italian restaurant about 5 mins walk around the corner - and the bonus was that it was great value for money. I would personally be very slow to stay in the Memphis Gresham again. Overall the standard of room and quality of food by no means represented that of a 4* hotel. Way overpriced - and at that I'm even talking the cheaper hot deal that we availed of. Anyhow I hope this is of benefit to people. 229211,blink182gem,07/03/2007,Not as good as i thought!!! Me and my partner stayed at this Hotel 28th June 07. We came over from Hull on the Ferries and when we got to the centre of Amsterdam we got a Taxi to the hotel as we didnt know when it was!!! The taxt cost us 15 euros as the hotel is far away from the centre. When we got to the hotel the women on the front was very polite and helpful; we got our keys and went to the room and it stunk!!! it smelt like rotten eggs!! obviously we went to see the reception and she said it's always like that and blamed the air con and the streets!!! which one??? anyway it took some convincing for her to change out room but when we did it was a much smaller room then before! If you are going to this hotel make sure you dont get a taxi and get the tram a number 16 as it drops u right outside! you'll save a foutune! it's about 25min on tram and 15 in taxi We also has breakfast in bed and that was gorgeous and charged us an extra 5 euros for bringing it to our room nice hotel but wouldnt go back as miles away from centre 229211,mattrLondon,03/15/2007,Good little hotel We stayed at this hotel during the weekend of 10/11 March 2007 and found it to be very good for the price. The hotel is well located - it is an easy walk into the city and the tram stops right outside. The neighbourhood is nice and quiet. While the hotel is a bit dated (decor is a little old and there are parts that are starting to look a little shabby); you cannot really ask for more given the price. The only problems we encountered was that our shower had poor pressure - but this is not enough to ruin your stay. We found the staff to be very helpful and efficient. The breakfast was pretty good too. On the whole; for the price; I would definitely stay again and recommend it to anyone. 229211,Nids,03/13/2007,Great little hotel! My partner and I have just got back from a weekend break in Amsterdam and absolutely loved the Gresham Memphis both in terms of location of hotel and also for comfort. We felt slightly put off by a few of the reviews before we booked but could honestly say that our experience of both the staff and rooms were nothing but excellent. Nothing was a problem; yes you do have to ask for the tea making facilities and also travel adaptors (which was not a problem) and both were easily forthcoming. The room we had was of a good standard; very clean and peaceful at night - what more could you ask for for such an affordable price. To get into town you can either take the no. 16 tram (just outside the hotel) or take a lovely walk (not too far); if you take a left outside the hotel and carry on walking until you get to the right side of Vondel Park there is the exclusive shopping area of Amsterdam (close to the museums). Absolutely fabulous!! and its also close to the museum and casino (great fun). We've stayed in varying hotels in 'dam - the Radisson; Pulitzer and Jolly Carlton and will certainly be staying in The Gresham Memphis Hotel again. Enjoy your stay! 229211,pookieljhb,03/01/2007,Mixed thoughts; nice room; extremely rude staff We booked this hotel through easytobook.com who were rubbish. We booked to stay from last wednesday through to this tues; the rate for each day varied from 80Euros to 150Euros; however on the last night (monday) they were going to charge us 210Euros for Monday night; so we left sunday and found a hotel on the dam for 80Euros - there was no way i was going to pay that.When we arrived it was very late and the check in was all smooth. we took the lift to our room and found it said no smoking in there but had an ashtray - we smoked in there anyway.There is also a mini bar - we just took the water out and stored our own drinks in there.There are tea coffee making facilities available for free - you just have to ask for it everyday - all the sachets come in a little box. And just keep the kettle in the room.The same goes for an iron - just ask.The towells are really worn so take your own; i have to say this hotel has the best shower i have ever used! mega power shower.The food in the hotel is overpriced and disgusting- my partner had a childs portion of spag bol for 12.50 and i had a burger and curly fries- i didnt eat it and complained and the waiter (a young indian guy with glasses) said i shouldnt complain and nobody ever had before; he said it must be me that id still have to pay for it. My partner went mental; the waiter was so rude we were gobsmacked! The receptionist (with long blonde hair) overheard us complaining and instead of helping lit up a cigarette with her back to us.When we were checking out they said we'd drank stuff out of the minibar; but we asked them to check it and they apologised for the mistake.One day we wanted a lie in so put the do not disturb sign on the door and the maid still knocked the door; we said we'd be 20 mins and they knocked again another 2 times.Our room was fine - the equivilent to a novotel; travel lodge or an ibis in england. It was just the manner of the staff which i found was a real let down; you just get the vibe that they dont want to help you.They could do with a few lessons in customer service!The location was fine though; there are so many trams in amsterdam! To get to/from there to the central station/dam it's number 16 or 2 tram AND 1.60 Per person. But it only took us 30 mins to walk. 229211,CairoD,02/26/2007,Mixed Bag If you had asked me my opinion of this hotel during my first 36 hours there it would have been overwhelmingly negative. I arrived about 6:30 pm and was given a beautiful room; though it was non-smoking and I had requested smoking. The reception was polite if not apologetic. The next morning I attempted to resolve it and this member of staff treated me with restrained contempt. During the course of my stay her attitude improved; but as we all know first impressions are important. Anyway; five hours later they got me moved. The second room was nice and roomy enough; though not as nice as the first room. If you are a non-smoker; definitely request room 504; very nice; just like the pictures on the website. As I had to cancel the last night of my stay; was told I would have to do it through Easytobook.com where I made my res. This appears to be their official booking agent. Although I resolved the issue; it took me far more time than it should have; 3 days from my first attempt. Cancellation policy is 24 hours; but read the fine print and plan on 48+ hours to be safe if you need to cancel. Book directly with the hotel if you can get a good rate. My stay varied from 84 euro per night to 136 euro per night. I would not pay more than 100 euro per night on a repeat visit. Breakfast is VERY expensive for this class of hotel; 20 euro; as well as the DSL and wireless internet; 24 euro per day if I recall. Beds moderately comfortable; and pillows are great. Towels are sub-standard and well worn. Bring hair conditioner and face cloth if you use them. Both hair dryers were inadequate; again; bring your own. TV selection very good. Housekeeping very good though the first room I was not impressed with the hair in the bathroom; it happens. Coffee from the bar is fantastic ; 2 euro each; there are no coffee making facilities in room. No ironing facilities in room. If you like being outside the hustle and bustle of the city center; but just 10 minutes away by tram; this location is great. Near museums for tourists and not far from Rai center for business travelers. Tram is 3 minute walk. On my next visit to Amsterdam I will look for a hotel in this area; maybe even stay at this one again if I cant find another. Most hotel staff need hospitality courses would be my main observation. I spend at least 75-100 nights per year in hotels; so I have a good idea of what good service is. 229211,Becks02,02/11/2007,A Great Little Hotel Mini Bar 229211,fibee,01/25/2007,Good Base Stayed at the Gresham Memphis for 4 nights over new year and thoroughly enjoyed it. The hotel is a wee bit out of the centre which I thought was a positive advantage. We were close to the museums which meant we arrived before the crowds and were close enough to some nice restaurants and all that is available at Leidesplein. The hotel has a pleasant bar where we relaxed after a hard day pounding the streets. Also; would recommend Amsterdam at new year - great atmosphere. 229211,ChilliPerthScotland,01/17/2007,A great find View 229211,enrotue,01/02/2007,so sad!!! and could be so good. Well; I was certainly mislead by the reviews on TripAdvisor this time........ please do NOT stay here unless you get an amazingly cheap rate (say under 50 Euros for a single).Ok; the staff was wonderful; but the hotel is a disaster in many ways that are almost impossible to fix. My room (which cost 120 Euros without breakfast) was smaller than the closet I had in an nearby hotel last month for less. I could quite literally understand the conversations in the rooms on either side of me. Because of that; I was unable to conduct some business I wanted in the room on the phone since they clearly could understand me too. Also the price of a single phone call was over 1 Euro. I was also a bit surprized by the clients; as I checked in; there were two British 20 somethings trying to check out; but they didn't have enough money to pay the bill! The clerk was the picture of politeness but was firm and showed them on their reservation sheets where the taxes and other fees have NOT been included in the price. Indeed when I checked out I was a bit surprised to find the price was about 20$ a night more than I had expected and I read all the fine print in those things (the difference was blamed on the exchange rate.... right....)So my advice... go in a chat with the nice staff; but don't stay there. Sorry 229211,kellyandjason,11/23/2006,Excellent Really exceeding our expectations. Warm and friendly staff who are pleased to help. The hustle and bustle of the nightlife is only a short tram/taxi ride away. So its in an ideal location if you don't want to be in the centre of it all. Would highly recommend and will be going back for sure. 229211,EnglandOnTour,11/20/2006,Brilliant Well i have just arrived back in my home in england and i had to write a review about this amazing hotel...me and 16 other friends aged 18 and 19 were out for the weekend and our stay in the hotel was absolutely superb the staff are unbelievably friendly Nebin one of the bar staff and also very warm greeter was a brilliant sport he shared jokes with us and we had a really good time...He was very polite in the manner that he spoke and also mustafa he was just the same awesome!! We have already discussed and agreed on going back to amsterdam and without any doubt in our minds we will be staying in the same hotel...the staff we so friendly they told us the best ways to get into town nebin ordered taxis for us and they were there in minutes of putting the phone down.Looking forward to going back already great job everybody at the hotel thankyou for you hospitality it was a brilliant stay.On behalf of the 16 english lads Thankyou Mr. C Bowness. 229211,Selti,10/22/2006,OK but a bit far from the center The hotel is medium high and was ok for the price we paid (90 euros; breakfast included). Main problem was that we left the car in a parking for the stay (crazy prices to park in the street) and had to take public transport. Only one bus and the stop was 5 minutes from the hotel. In other respects it was ok. 229211,Weedo,09/01/2006,Excellent staff Stayed at this hotel on 4th and 5th August. Found the hotel staff very very helpful. Our room was lovely. Easy access into Dam Square with the tram being only around the corner. Will definately going back to Amsterdam and will look again at staying at this hotel. 229211,Vic1971,08/07/2006,Great hotel First time that I have booked a hotel via the internet; so I was hoping that the hotel was as nice as it looked and read on the site. Wasn't disapointed at all; lovely hotel for the how much I paid for 3 nights - although cost displayed at the hotel per night seems a bit costly. Nice room; good air conditioning system installed and attentive and helpful staff.Hotel is located 5 mins walk from the Museumplein and very easy to get a tram into the centre. Buy a 48 hour tram ticket - costs 10 Euros well worth the money as 1 way on the tram costs 1.60E; therefore you can just hop and off the trams all day long and explore this wonderful city.Had a great time; would definitely go again and would also stay at the Memphis again. 229211,Warks,06/06/2006,Enjoyable stay Had a very good internet deal; booked in at 2300hr; no problem with this. The room was large; clean and comfortable; the staff were all very polite and helpful; bag storage on the last day available as we had an evening flight home. A little way from the centre but easily accessed by 1 tram ride or a walk through the park. Would stay again if the price was right. 229211,debzie,06/01/2006,Nice hotel The tourist information board booked a room for us in this hotel as we were very unhappy with the hotel we were supposed to be staying in. The area is really nice. Lovely cake shop around the corner. The hotel was happy to hold our bags as our room wasn't ready. (we were too early) There was a fully stocked mini bar; separate toilet to en suite bathroom. The hotel was clean and bright. Getting to and from the hotel really easy using tram 2. Would try to get a deal on the price as it is a little pricy. 229211,ATripAdvisorMember,01/24/2006,Unfortunate pricing problems.... but otherwise ok The Hotel is in a nice quiet location; close to some of the more exclusive streets in amsterdam. It is not so near the main centre and so I would advise against staying here unless you are vaguely familiar with Amsterdam and the transport system. It's around 20 minutes on a tram from the train station. It is certainly NOT wallking distance.I found the rooms to be well appointed and comfortable and the hotel itself to be perfectly acceptable.Unfortunately I booked via a website which appeared to be the hotels official website but in fact wasn't.As a result we were told that certain things were included which weren't. This wasn't helped by the fact that the staff then subsequently told us misleading information about what was and was not included. Ultimately we ended up having no clue about what the final bill would or should be. We had also been told by reception that our breakfast wasn't included when in fact it was; which was frustrating as we'd been out every morning as a result.Basicly; this hotel does not appear to have ironed out numerous problems with online sales and based upon my experience I would be wary about booking this hotel online again. 229211,ATripAdvisorMember,10/31/2005,An Honest stay!! From knowing the quality of The Gresham in Dublin I was curious when I discovered there was one in Amsterdam. Got a great deal on expedia; unusual as teachers; my wife and I usually pay big prices in holiday time. I'll keep this short. Good stop but certainly no Gresham in Dublin. But this should'nt put you off. Its a great location don't understand other reviews about too far out; or doesn't suit those who want to parade the coffee shops. Its a great location...yes about 7-10 mins out from the Dam....but whats wrong with that? Quiet; upmarket area. Always use tram 2 which is a 5mins walk outside the hotel. This tram takes you past the main spots so you can get out at what ever time you want. Tram costs 1E 60 however at night and sometimes during the day we did'nt pay.(Naughty!!) Oh! Last tram leaves the Dam at 11.15pm otherwise a taxi is available at 拢7. The Hotel is grand as we say in the north of Ireland which means not too bad. The room which is not the superior room is small; comfortable but has a small bathroom and tiny seperate toilet. But as my wife says;as long as the sheets are clean and cleaned each day. In conclusion...walking distance to Van Gough and other gallery's; clean room; friendly staff.....good choice if you get a good deal. Hope this helps. 229211,ATripAdvisorMember,10/19/2005,Misery - You can't judge a book by its cover. The lobby is beautiful. The staff is friendly. The rooms appear old. The room decor and comfort does not match the recently renovated feel of the lobby.We spent the first night without A/C. The A/C was broken on our floor. We were also relocated to a single-bed room (for 2 people) because the initial flush of the toilet caused water to cover the bathroom floor. We were told that a rollaway bed was not an option. We later were asked to move rooms 2 more times for a total of 4 rooms across 3 nights. One of the rooms we were moved into had not been cleaned. Room 1: No A/C and Flooded Room 2: Single Bed Room 3: Not Yet Cleaned from the Last Guest Room 4: Finally to a Double-bed Room.They offered us a room at the Hilton for an additional $200 euro per night. The hotel is; in our opinion; nothing close to a 4-star. It has a nice website and a nice lobby and a kind staff; but you just can't judge a book by its cover. (There were no signs of continued renovation into the lodging floors.) 229211,odders,10/14/2005,friendly staff; lovely area; shame about the plumbing The hotel is comfortable and quite stylish; with friendly and efficient staff. It's a little out of the city centre; close to the Vondelpark; the main museums and the Concertgebouw. Great for visitors who want art; culture and music; not for those interested in coffee-shop culture and the 'red-light'. Easy to reach from the central station by public transport (tram 16 is direct; tram 2 to a parallel street about 500m away; many other trams and buses as far as the nearby Museumplein). Central station to hotel is about 20 minutes by tram. Rooms are large and well kept; facilities are ok; although they could do with extractor fans for the bathrooms. The area is quiet at night; but we did get quite a bit of traffic noise in our room at the front of the hotel. It's rather a select neighbourhood. Walk towards the Vondelpark along Cornelis Schuytstraat for a small selection of up-market shops; including organic food and a nice patisserie (and two nice cafes; Van Dam and de Joffers; that serve 5 Euro breakfasts if you don't want the 13-euro hotel option - although non-smokers beware!). The most fashionable shopping street in the city; P C Hoofstraat; is a five-minute walk. Our only real problem was a noisy radiator in the room; which kept us awake most of one night. Staff were sympathetic and maintenance came to fix it next day. Overall; we had a great stay. 229211,ATripAdvisorMember,08/07/2005,Right choice if you can catch a special deal showReview(3743020; 'full'); 229211,ATripAdvisorMember,08/06/2005,good at half the price showReview(3741363; 'full'); 229211,nimrod,07/01/2005,Perfect Oasis in the Middle of the Madness showReview(3625125; 'full'); 229211,Cookiematron,01/21/2005,A Clean; Quiet Place showReview(3023122; 'full'); 229211,ATripAdvisorMember,08/31/2004,Lovely hotel showReview(2504383; 'full'); 229211,ATripAdvisorMember,04/28/2004,Clean; solid; old fashioned showReview(1844284; 'full'); 229211,ATripAdvisorMember,03/01/2004,Recommended If You Can Get a Good Deal! showReview(1685101; 'full'); 229211,ATripAdvisorMember,02/17/2004,Unbelievable... in all the wrong ways! showReview(1658391; 'full'); 229211,ATripAdvisorMember,12/03/2003,very nice hotel showReview(1505920; 'full'); 229211,inkwave17,08/06/2003,great choice showReview(1215946; 'full'); 229211,PabloGuillermo,08/15/2008,Excelente Hotel; pero no tan cerca como pensaba showReview(18975853; 'full'); 229211,lass,06/17/2008,ganz in Ordnung showReview(17445193; 'full'); 229211,JeannieSun,12/03/2007,keine vier Sterne wert; noch nicht einmal einen! showReview(11219805; 'full'); 229211,jorgers,10/22/2007,Son unos estafadores showReview(10218194; 'full'); 229211,Viajeroalicantino,08/05/2007,Un fant谩stico hotel cerca de Vondelpark Vista de la habitaci贸n desde la cama 229211,kanzimar,07/11/2007,personalmente no es muy recomendable showReview(8099678; 'full'); 229228,bartoncls,12/12/2008,Great hotel but lots of noise from the nearby disco! NH Caransa is a modern looking hotel with stylish interior and friendly service. We stayed there at a Saturday night which wasn't a good idea because we could hear the beats from the nearby club so hard that we even could recognize which songs they played. So unless you go partying yourself during the night; don't stay at this hotel at a Saturday or Friday evening. 229228,callum12,11/20/2008,The hotel was nice but the area was incredibly noisy We got to the hotel was told we could not use our debit card and had to leave a cah deposit of 50 euros which wasnt a problem; then when we came to book out (after a terrible night of riot police and noise) we were given back 57 euros; which we assumed was the room rate had gone down. We got back home the next day to a telephone call telling us they had made a mistake and they had given us 8 euros too much which was fair enough and agreed for them to use the debit card that was refused and couldn't be used in the hotel the day before they could now use. when we booked the hotel we booked it for 拢73 when we looked at our account they had taken 拢103. we will never use this chain of hotels again; we had booked on a non-refundable price so we can not understand how they can change the price now and 8 euros does not account for this discrepency. 229228,Lillibrooke,10/27/2008,Great Hotel for the 'Heavy Sleeper' Just a short weekend stay; turned up early and although the room wasn't ready they stored our luggage for us and when we returned had moved us down a couple of floors; not sure if it was an upgrade but it was a nice room; very clean. Comfortable beds with four choices of pillow; large bathroom. Staff were very polite and helpful. Would have scored excellent had it not been for the noise. Something I was aware of because of the proximity of nightclubs in Rembrant Square. Great location though in the heart of Amsterdam; within 10-20 minutes walking distance of virtually all attractions. So if you are a heavy sleeper or just out partying all night then this is the perfect place for you. 229228,tbeans,09/11/2008,Nice Hotel; but noisy We have stayed at NH Hotels in the past and have never been disappointed. The NH Caransa was nice as well and they were offering a special to upgrade to a room that overlooked the square for 30 euro a night. Our room was very spacious with a king size bed (two twins together). We had no complaints about the hotel at all but per previous reviews; please be aware that it is very noisy in Rembrandtsplein. There are two clubs next door that close around 3AM and then folks are out and about in the streets until around 5AM. If you are a light sleeper as I am bring really good earplugs; otherwise you'll be up all night. 229228,tsatsuli,08/18/2008,Beware of the fleas! I stayed at this hotel for a week and left having a positive opinion for the hotel and its stuff. It's true everybody was friendly; eager to help with every small or big problem that appeared always smiling. But when my 13 months daughter started bearing marks on her body; I couldn't believe that the diagnose would be: flea's bites; from the mattres or the carpet. If you can't be sure for your children's health in a 3 star hotel in one of the most popular cities in Europe today; where can you be? There is no excuse for that; as items that are destined to be used by babes should be sterlized.Shame on everybody responsible for that. 229228,shiulee,07/15/2008,Good Hotel! It was a very well located hotel and the room was nice as well..We were debating between Park and NH. I am glad we chose NH. Though Park is located just opposite the train station; but the area was extremely noisy and unpleasant. 229228,life43,06/17/2008,Very good hotel but NH don麓t honor card members麓 points Queen麓s Day from our room 229228,sailorann,05/27/2008,Nice Little Hotel After reading many great reviews from Trip Advisor; I decided to book the NH Caransa in Amsterdam. The hotel is clean; modern smallish hotel with about 66 rooms. The hotel staff were very friendly and very accomodating. After our long trip; we arrived a bit early and without any hesitation they allowed us to check into our room early to freshen up and relax. We asked the staff a few times to help us with various things and they were always very friendly and accomodating. Excellent service from this hotel.The room was very nice and modern. They looked just like the pictures. The hotel is situated right in the middle of Rembrantplein; the club area of Amsterdam. For the most part this did not bother us; as we live near the entertainment district back home. But one night the crowd was noisy until about 6am! We did not complain; but good to know for next time. Very central and easy walking distance to Leidsplein; Waterlooplein; Central Station and of course the red light district.For the price we paid the hotel was very nice. The hotel shuttle from the airport will drop you in front of the hote for about 13 Euros one way. The hotel is about 15-20 minutes walk from Central station; so I would not advise taking the train from the airport to the hotel if you have a lot of luggage. 229228,nz7,05/09/2008,Fantastic hotel in a great location This hotel is very modern and very clean - a must for any hotels i stay at. It is also in a great location with tram stop right outside the hotel. It is surrounded by restaurants which makes it really convenient if you are looking for places to eat. From the Central train station; just take tram 9 or 14 and get off at the Rembrandtplein stop. The hotel is just across the road from the tram stop. For those who prefer to walk; Dam Square is about a 15 min walk from the hotel - still quite accessible. The reception was very helpful; looking up information for us when requested. The only down side is that there seems to be a pub or night club next door; so at night time; you will have to put up with muffled music pounding through the walls. However; overall; the hotel is great and situated in a fantastic location. 229228,louCork,03/17/2008,excellent We; a group of eight; 4 couples are just back from two nights in this hotel. It was everything that it promised to be. It has a central location with a tram stop just out side the door; the staff was friendly and helpful. We didn鈥檛 opt for the breakfast as we felt it was expensive at 18 Euro a head; so we opted to make use of the tea and coffee facilities and get some fruit and fresh pastries at the local shop. The rooms were modern roomy and very clean and the bathroom was mod with extra nice toiletries. We chose this hotel as a work mate had stayed here and told me it was clean and an excellent location. So the price was ok once we knew it was good; at the end of the day you get what you pay for. We bought a 48 hour unlimited tram ticket which we used constantly. Most places are within walking distance. We got the hotel shuttle in from the airport and had pre arranged a price as there was 8 of us. Then the hotel arranged for the shuttle to pick us up on our return to the airport. 229228,Stepballchange,03/17/2008,Good hotel! Good points: Very central - about 15 mins walk to Anne Frank's house; 10 mins to Van Gogh museum; flower market practically next door; tram stop outside the hotel. Very clean and comfortable (apparently the hotel had been recently renovated); choice of pillows; loads of great free toiletries; good breakfast. Staff very efficient; obliging and friendly. Bad points: Fairly noisy - right next door to a nightclub (bring earplugs if you cannot sleep unless it is deathly quiet). The small bottle of water in the room costs 鈧?.50. The windows cannot be opened and mine looked out onto a concrete wall with big metal pipes (but I suppose my room was quieter than those at the front of the hotel). The shower panel in the bathroom didn't stop the water going all over the floor.Tips: There is a shuttle bus which can pick you up from and drop you off at the airport (www.airporthotelshuttle.nl) - it's cheaper than a taxi. Szmulewicz restaurant around the corner at Bakkerstraat 12 is good (small and cosy). If you want to go to Anne Frank's house or the museums - get there early (before 10 am) otherwise the queue is very long. 229228,Jeasey,02/19/2008,A great value base! My Fiance and I just got back from 3 nights in the Caransa. Everything was great; nothing was 'wow' like a Jacuzzi bath or balcony over the canal; but the rooms were very nice and spacious; lovely bathrooms; spotlessly clean; great location- and when you paid the price we did I would have been very happy with a lot less! I booked the hotel with help from an online comparison site; we paid 拢185 for 3 nights including breakfast (and including Valentine's night) while without breakfast was 拢300! the company assured me this was right; and that this was a special rate the NH hotels sometimes put out (The Schiller and Doelen both had this same price).Breakfast was great; so much choice- fruits; breads cheeses; meats; salad; the usual eggs and bacon; loads of cakes; yogurts; carton drinks and convenient things you can sneak into your bag for later in the day! The toiletries and freebies were very generous; there was a pillow menu and a nice minibar. Ever staff member we met was very polite and friendly; and on arrival we were given a room with two beds pushed together as a double- we asked to see a double room and it was a lot smaller (just like the receptionist had advised us!) so we stuck with the twin.We really couldn't have wanted anything else from a hotel which is so central in Amsterdam- the trams stop literally on the doorstep and although you can hear them at night it's not bad; and it means it's never a hassle to pop back and forth during the day. I couldn't believe how much some pubs and restaurants charge for food (鈧?6 for a normal steak!) and booze (鈧?-6 a pint!) but there was a lovely restaurant round the back of the hotel called Szmulewicz which seemed popular with the locals. The guide book said how tacky the rembrandtplein was; ignore it- it just meant there was lots of choice for bars; shops; trams- ok it might be touristy but when you鈥檙e a tourist that can be convenient! I鈥檇 definitely go back again; and recommend it to anyone- save your money on the hotel; you鈥檒l need it for the restaurants! 229228,WorldTraveller28,12/06/2007,Great Hotel A great hotel in a fantastic location. The staff were very friendly and helpful. The room (a single) was a good size - recently renovated. Very clean. I'd definitely go back again! 229228,Thelmamojo,12/04/2007,Good value for money and a pleasant stay. I stayed for the weekend and found that the staff were polite and helpful; the rooms were clean and modern and well stocked with toiletries and anything you might have forgotten. I had a room at the back which was really quiet; despite the hotel's location on busy Rembrantsplein. The central location was useful during my short stay. I go to Amsterdam every couple of years and would definately stay at NH Caransa again. 229228,xtacine,12/01/2007,Caransa is perfect for the money Attended IDFA 4 days in Amsterdam. Was booked by the conference staff; 480 euro total with breakfast included. The building looked weird from the outside; but I was pleasantly surprised once inside the room.Room had two beds; nice bedding; good lighting; good desk; nice extra armchair; sparkling bathroom. Drawback:: I'd hate for two people to share this room. There was ZERO CLOSET SPACE. Really. There was ONE DRAWER. You'd need to store all your stuff in your suitcase or on hangers which were on an open rod. There was a minibar with sodas; smoothies and waters; a few Toblerone bars; etc.Modern; efficient; VERY CLEAN; good breakfast buffet with granola; yogurt; fresh fruit; cheese; bread; herb tea; some kind of hot entree (which I never really checked out). Drawback: Wireless Internet in room supplied by swisscom. Ludicrous prices; 17 euro per 24 hour access. Never worked on my PC for some reason; had to go downstairs in the lobby and buy access per minute; although the receptionist was supernice and gave me some free extra time. I was lucky (or unlucky in that the wireless didn't work in my room) because there was only one computer available downstairs.Yeah; I'd stay here again if on business. Zero romance factor though; so unless you're 20 and don't care about anything except your hottie; don't bother going there for a luxurious; sexy weekend. For business - it's very good. 229228,NicChris,11/22/2007,Nice rooms; great location Stayed at Caransa this weekend with friends and had a great stay.The rooms are lovely; very modern and immacuately clean. All mod cons- TV; hairdrier etcThe location of the hotel is great - surrounded by lively pubs and restaurants and only a two minute walk from the shops. Probably aroundten - fifteen mins walk from Dam square.Staff are brilliant; really friendly and very accommodating - there was probably someone different on reception each time we walked thro and they were all great. Price wise it was relatively expensive (325 euros for two nights excluding breakfast) but only compared to UK - everywhere decent in Amsterdam is like that;If getting taxi from station or indeed anywhere in the city; be sure to agree a price first; we got fleeced once or twice. Taxi fromstation was station was 20 euros and it is no way that far.The only people I would not recommend this hotel is those who want to stay somewhere quiet - the location is very busy and a bit noisy (not horrendous tho) - and if you are a couple who object to sleeping in two single beds made up as a double (altho most places in the Holland are like that).I would return to this hotel and would recommend it to others 229228,gnasty71,11/10/2007,Overall a good stay with some caveats Room 229228,icklep,10/31/2007,Definately recommend this hotel... I am just back from a three night stay in this hotel and I thoroughly enjoyed it. I booked the hotel only a few days before going but we still had a lovely room. It was very modern with a mini bar which didn't charge you everytime you moved something which was handy because you could buy your own drinks and put them in the mini bar. Our room was quite small probably because we booked late but it had a lovely window which practically took up the whole of one wall. We were on the third floor at the back of the hotel overlooking houses... being at the back worked out perfectly... it was so quiet even at the weekend... so if you want no noise whatsoever book a room at the back of the hotel. One thing that bugged me was we had no iron or ironing board in the room... I went down to reception and told them and within seconds there was an iron and an ironing board in the room. The air conditioning also was always on I couldn't get it off but it didn't affect us so it was grand. Oh ya one major thingthat I think the hotel could easily rectify is to put a full a full lenght mirror in the room... I found this annoying but at least therewas one in the lift. The bathroom was very small but it was absolutely spotless and the shower was one of the best I have ever used... very powerful. The bathroom products were amazing there was a hairbrush; a comb; a toothbrush kit; a shaving kit; a sponge; an exfoliating pad; soaps and designer shampoo; conditioner and shower gel. Even if you had just used one thing once they gave you another new one the next day. The staff were extremely helpful and friendly. The hotel does not have a bar or a restaurant but it really doesn't affect you if you are off all day and night and using the hotel just to relax or sleep. It gives you an excuse to find some bars and restaurants around Amsterdam. After seeing alot of the other hotels I had been thinking of staying in I think the Caransa is the best onefor a few reasons... it is modern; spotlessly clean; has great staff;is centrally located; in the best location I think for seeing everything in Amsterdam and it is in a safe area... I felt alot saferwalking around here at night than other areas in the city. Also the tram stop is right outside the hotel which is very handy and very cheap... buy a strip card for 6.80 in a shop it works out cheaper than paying everytime you get on. I would definately recommend a tripto the following Artis Zoo; Anne Frank's House; the Ice Bar and the Aussie bar on Rembrant Square (happy hour every day at 5 - 6pm and 10 -11pm; cocktails are only 3 euro and they are gorgeous). We went to the Sea Palace Chinese Restaurant it is very impressive but to be honest the food isn't great and it is quite expensive for what you get... I wouldn't go back there again. Just be careful in the Red Light District of pick pocketers especially around the lanes... we were followed one day. Overall this hotel is brilliant and located in a perfect location... definately worth a stay and Amsterdam is definately worth visiting. 229228,lenny9,09/08/2007,Loved the hotel and the area Stayed here for 3 nights end of july; for my dads 70th birthday. Well what can i say; what a good hotel based in a great square. got the tram no 9 straight outside central station and got of right outside of the hotel; check in was quick and efficient. Reception man was very helpful. All got rooms on differnt floors; but all rooms were the same; and had the same view overlooking the side street. Which was fine. Rooms were exactly as the pictures someone has posted lower down; nice big beds with clean sheets; and different pillows can be ordered. Bathroom was clean and had a nice warm power shower; plenty of shampoos and toiletries. If you are 2 ladies travelling here and staying in a room together; then there is a special ladies room; which you can request; and it is filled with womens magazines; fluffy bath robes and loads more extra pampering kits.Breakfast was great; lots of choice; from fruit; plenty of cereals; cooked breakfast; bacon is streaky but ok; loads of different breads. Dining room is fine as well; and if it is nice then you can have your breakfast on the terrace overlooking the square. Maid service again no problems. Somebody mentioned that there are no stairs; well there are. At the side of reception; and the side of the lift there are stairs which take you to the 1st floor; where the dining room is and the corridor with floor 1 on; just walk up the stairs and turn right walk down the corridor to the end passing the rooms; and at the back of the hotel there is a stairwell running up the back of the hotel. i know this because i used it to visit my sisters room; it was easier for me than getting the lift. i couldn' t fault this hotel; although it can be a bit noisy early morning; when the cafes are putting out there tabel and chairs; and the bin men are round and the street cleaners as well. But you are staying in the center of a busy square; which has some fantastic bars on it. And is well located to see everything in amsterdam; we walked everywhere. 229228,sandra999,09/05/2007,Great Location - Good hotel Stayed here for 4 nights over bank holiday in August. Got the connexions hotel shuttle bus from the airport. Drops you right outside for 19.50 euros return trip. Hotel staff very helpful. Room was good - view not good - but if you have a room with a view you also have the noise; as the hotel is located in a busy square with many bars and a couple of disco's. Paid for BB - but cannot comment on the food as we were never up in time! The bathroom is very small but there were loads of complimentary goodies. Also Tea making and TV and Fridge; safe etc in the room. Free internet access for 15 minutes in reception if you have to check you bank account or emails!The location is fantastic with tram stops right outside the hotel - but a leisurely walk gets you to Dam Square or Singel for the flower market. The hotel staff arranged the shuttle back. All in all a brilliant time! 229228,ManchesterSue,08/30/2007,Claustophobics unwelcome !! No public staircase! Claustrophobics unwelcome!Arrived at NH Caranza and checked in.I asked Receptionist where the stairs where and she replied that I would have to use the lift.I told her that I was claustrophobic to which she just replied there where no stairs. I enquired about the fire exits to which she said these could not be used without a member of staff .When I asked her what other people did who didn't like lifts she said they didn' t get ' those sort of people ' staying at the hotel.She eventually summoned a memeber of staff to accompany us up the stairs. After looking at the stairs I decided these where unacceptable (I wouldn't have liked to have tried to come down these in the event of a fire) we decided not to stay there.The NH Schiller across the road was fully booked but the NH city centre had a lovely room and very good staircases.Didn't actually stay at the hotel but the receptionist was rude unhelpful and made me feel stupid. 229228,PlateMan,07/09/2007,Great Hotel; Location TV and desk 229228,vanessasfc,06/15/2007,Loved A'dam I've stayed there from 6 till 11 of june 2007 and had a great time; the room was huge and clean and the location of the hotel was perfect. The staff could be friendlier; specially the ones serving breakfast.VCPortugal 229228,Whttkrsz,05/22/2007,Great stay This is the 2nd time me adn my partner have stayed at NH Caransa; in 2005 and last week. We had a great time; The rooms have been renevated to a high standard. Would recommend; excellent service! x 229228,XLA,04/23/2007,ABSOLUTELY BRILLIANT; HIGHLY RECCOMMENDED This was my second visit to this hotel and it was brilliant. The hotel has had a complete rennovation and everything is new.The staff were excellent as usual and I had no problems durning my stay. The hotel is located in an excellent location and most major tourist attractions are easily accessible.I will deffinately go again.You can get a better deal if you don't book through hotel's own website. GTA hotels has good deals on all NH hotels 229228,icorem,04/14/2007,great experience excellent hotel and value. great location; friendly staff. overall great amsterdam accomodation place. 229228,whlsarah,02/16/2007,Great mini break! View of the Hotel from the square 229228,nanamill,02/05/2007,great weekend break veiw from hotel room 229228,AgentSik007,01/30/2007,Repeat visitors for a reason veiw from hotel room 229228,swetik1,12/25/2006,No peace and quiet! + Very friendly staff; warm atmosphere - Our room was too noisy; so we couldn't sleep at night. The biggest problem is that the hotel is situated next to the disco. 229228,Cisnereal,12/17/2006,Good location! At the end of November 2006 I stayed with my partner at the NH Caransa Hotel in Amsterdam; the Netherlands.The receptionists were all very friendly and helpful. Our room was a bit small; but well-kept and clean.Our only dislike was the fact that nothwithstanding the price of our room; we had to pay 20 Euros for 24 hours. And the 24 hours were running even though you didn't log in to internet.The hotel is on the Rembrandtplein; 1 minute walk to the trams and on walking distance to most views in Amsterdam. For gays; the Reguliersdwarstraat; where many gay bars/discos/shops/restaurants are situated; is a comfortable 5 minutes walk away. 229228,Dublinadvisor,11/02/2006,Good hotel-great location Just returned from a two night stay at the NH Carasna and was very happy with the hotel despite it not being our first choice. The location is great and very easily reached by tram from central station. Having said that we did walk to the hotel from central station as it was early; we wanted to stretch our legs and get our bearings.It's located in the very busy Rembrantplein although it never seemed that busy the weekend we were there. The building itself it not much to look at and reception is a little dated and misleading as to the type of hotel! Our room was lovely and on the 2nd floor; not overlooking the square so I can't comment on any possible noise from there. I went prepared though; with ear-plugs as it was a must that I sleep on the first night as we were there to take part in the marathon and half-marathon races! The room was immaculately clean and also had tea and coffee making facilities. The bathroom was a little on the small size but again very clean and well stocked. The shower was very good. The rooms seem to have been modernised as of late and are very tasteful and trendy. As I said before the reception area is of older and more dated decor.The staff were very friendly and efficient. I was sent off to run with complimentary sports drinks and quickly provided with a bag of ice for my weary muscles on my return!The buffet breakfast was fine; the usual cereals; breads; cheese; ham and fruit. There is a plentiful supply of great restaurants in the area away from the more touristy ones around the square.All in all; I was very pleasantly surprised with the hotel. Its an ideal location to explore the city from and really within walking disance of everthing! 229228,Mrhreid,10/04/2006,Nice Hotel Caransa! I stayed here at the end of September for a lads holiday to Amsterdam. We had some last minute changes to our booking which the hotel sorted out over the telephone very quickly. The hotel is excellently located on rembrantsplein. It takes about 10 mins max by tram from central station to get there. We were checked in very efficiently and quickly. I found all the staff to be friendly and helpful - happy to book restaurants and taxis whenever needed. Hotel room was excellent size; in top quality state and facilities very good - there's a safe in every room and plenty of storage. Bathroom good size although some of the rooms have frosted glass doors which i always find slightly bizarre. Only critiscism is that rooms at front over looking square can be quite noisy into wee small hours!There's a lot of touristy type bars in the area and its easy to get pretty much anywhere in the city from the location - i.e. museums a 10 min walk away; dam square 10 mins; coffee shop just across the sq.....One thing to note the area can get pretty lively on a Fri and Sat night and there appeared to be a bit of trouble in the area on both these nights (although this was about 2-3am). Hotel is secure though as front doors are locked at night and you gain access by pushing a bell which the night porter answers very quickly.Overall hotel was great and would definately stay again. 229228,footie66,09/27/2006,Fab hotel; brilliant location We have recently returned from a weekend break at the NH Caransa; what can one say. Brilliant location; everything a walk or tram ride away; we walked most places. Hotel was lovely and clean and our room on the fifth floor was huge and was located on the corner part of the hotel. Breakfast was plentiful; no complaints. Room spotless and the bed was very comfy with a good choice of pillow. Staff very helpful. Only complaints; the air con was set to high which made the room very stuffy; tried opening the windows but as the Dutch and holiday makers didnt' quiet down till 5am; this made the room to noisy. But we survived the broken sleep; however older people may prefer somewhere a little quieter in the summer months 229228,KLEINSTER,09/06/2006,Excellent Location Having booked this hotel speedily through Expedia we chose the NH Caransa because of its comparable price; modern bedrooms; excellent reviews on Tripadvisor and its central location to Rembrandtplein; a leafy large square filled with cafes; bars and excellent travel connections. Just a short taxi ride from Central Station (8euros) the hotel is situated amongst a row of large cafe bars with ample exterior seating - perfect for drinks and snacks whilst absorbing the laid back atmosphere of the square and ideally located for watching the inhabitants of Amsterdam -indeed the world-stroll or cycle by. The entrance of the hotel is scruffy and outdated in appearance and one could easily mistake it for having read its reviews that the hotel has recently completed its refurbishment. The hallway leading to reception is dated; dimly lit; is mirrored yet quite forbidding for a hotel that boasts it has 4 stars on its front door signage. The three of us had arrived four hours earlier than the requested 14.00hrs check in so we expected to leave our bags safely with the concierge. The check in was not as smooth as it could have been if the hotel had considered employing more than one person to handle telephone bookings; baggage handling; cash handling; settling bills; etc. for the work was clearly too much for one sole employee to handle. Nevertheless the friendly yet flustered multi-tasking receptionist informed us our room was being serviced and would be eventually ready for us circa 14.00hrs. We agreed to sample brunch at one of the external eateries nearby and we quickly fell into and alongside the laid back attitude of the Dutch whilst we absorbed the cafe society ambiance. So when our room had finally been serviced at 14.45hrs it didn鈥檛 really seem to matter to us at all! Our bags had been left safely under the stairs with the concierge so we took the lift to the fourth floor where our welcoming (thankfully) refurbished modern twin superior en suite room slept three with a comfortable fold out bed for the third person in our party. The floor to ceiling windows let in a vast amount of light and the room faced out into the square and tram stops below. The buzz of passing trams; excited holidaying Europeans; shoppers; cyclists; dog walkers and partygoers could be shut out with the double glazed windows but we seemed to not mind the noise preferring it combined with the breeze that was offered with the windows open.The beds were extremely comfortable with spotless clean white linen and there was ample room for storage for three persons. The addition of the third bed did not encroach on the room space at all and was (I was regrettably advised) very comfortable to sleep on. The bathroom with shower was clean and modern if a little on the small side for no more than one person could frequent it any one time.We did not use the breakfast service so could not comment on this or the room service that only seemed to be advertising its menus in the lift. The hotel is ideal for its location and we were all content with the modern room and comfy beds if taken aback by the shabby dated hallways and reception areas. It is perfect for exploring Amsterdam and with so many beautiful walkways and canals; street side eateries; excellent shopping and a travel system that so; so easily puts the UK to shame one does not really wish to stay in a hotel room for any long period than necessary for fear of missing out on what beautiful Amsterdam has to offer. 229228,eliger,08/06/2006,One of the best We just come back from Holland; and stayed 7 weeks at the Caransa hotel. We've stayed in many hotels around the world; from 3 to 5 stars; but the Caransa ranks with the best. Not as flashy as some; but very clean; excellent staff who all speak English and at least another language besides Dutch. Breakfast is plentyful with a choice of two restaurants; one at the Caransa; and the other and bigger and very cosy at the Schiller across the Rembrandts Plein; one of the great nightspots in Amsterdam.Nothing but praise for this excellent establishment. 229228,Pendy,08/01/2006,GREAT LOCATION IN AMSTERDAM We are just back from a stay at N H Caransa hotel in Amsterdam.The hotel;staff and location were all excellent.What an enjoyable time we had here and the staff couldn't have been more helpful.The hotel is located right on Rembrandt Square and the bars and entertainment were great.It was our first time in Amsterdam and we are already looking to book again but only in this hotel.A four star hotel at great rates.Brilliant! 229228,ATripAdvisorMember,06/09/2006,The suite is worth it!!! 229228,ATripAdvisorMember,05/13/2006,Cold days in Amsterdam The location is excellent! The plaza and tram is right in front of the hotel and the hotel is just walking distance to most tourist spots. A busy area during the time we went there (March) but I鈥檓 sure it will be busier during the summer vacation time due to cafes and restaurants that are outside the front door. We were assigned on the third floor overlooking the Rembrandtplein. If you leave the windows open; it is quite noisy sometimes. A big help is to close the windows. The room is modern of white and apple green with a TV; phone; pay internet connection an in-room safe. Full sized beds were quite comfortable and as we were 3 in our group; we asked for a rollaway bed. Bathroom is spacious; with a bath and hand held shower (No shower curtains available - 1/3 glass door attached instead). Hairdryer and toiletries are also available. Mirror is enormous but not friendly with those who are height challenged. We were early when we arrived on our first day; so we left our baggages with the concierge. Ate our breakfast with their sister hotel (NH Schiller) which is just across. When we returned we were assigned on the 3rd floor. Across our room; however; is a glass exit door; pass a metal stairway that leads outside (a fire exit door). The building is still in the process of renovation and you will see construction workers on certain floors. On our 2nd day; we went out early to see the sites then came back at about 9:00p. The door of our room was slightly open and upon further investigation; the in-room safe was open and all CASH JEWELRIES are gone!! They left us our important papers (passports; airline tickets鈥?. We called the concierge to report this and after a few minutes the night manager came up (Mr. Lips). He was not very happy about this; even insinuating that we left our door open. We wanted to call the police but he said that the police will not come on such a situation especially at night. He gave us the address of the police station to go to and we went to report it the following morning. They offered to transfer us to another room. The following day; we transferred to the 6th floor. When you travel to another country or place; comfort is very important after a very tiring day. But safety is the No. 1 priority. This is our second time in Amsterdam. If we have a chance to go back to Amsterdam; will we stay again in NH Caransa? 鈥 big NO!!. 229228,dinky2,04/20/2006,Great location Having visited Amsterdam seven times; each in a different hotel; finally we have found one we would return to. Despite signs claiming renovation work in progress; we didn't hear a thing. The hotel room was modern and clean with all of the amenities you would expect from a four star hotel. Our visit was over Easter and the constant supply of chocolate eggs in reception was a nice touch! Only thing that stops us rating the hotel 5/5 was the lack of a full-length mirror in the room; other than that; a great hotel in a great location; we will return to this one. 229228,Member8,03/12/2006,Good modern hotel in a great area Very good modern hotel; although some renorvation work was being done at the time of our stay (March 2006)and we had to take breakfast at the Schiller Hotel opposite (very good breakfast and vouchers for free drinks to compensate)we would still recommned it.Room was a very good size; very clean and quiet as it was on the side of the hotel. Staff helpfull.Plenty of bars around the area; would highly recommend the food at the Bell Inn Pub opposite.Tram stop right outside the front door for ease of getting about. 229228,ATripAdvisorMember,03/02/2006,Loved the Caransa! We arrived on a Friday evening and checked in very smoothly. Staff were friendly and spoke very good english. We were very impressed with the room as on reading Trip Advisor comments beforehand we were a little apprehensive. They are having some renovations done so we could have breakfast in their sister hotel across the square which was equally lovely. The renovation work was done after 9am on the Saturday and Monday but we were up anyway as we were out doing things so it did not bother us. I would definitely recommend this hotel as its central; modern and clean with helpful staff. 229228,ATripAdvisorMember,11/30/2005,Very disappointed with NH Caransa. I stayed at The NH Caransa at the end of Novemeber 2005 with my fiance. We travelled to Amsterdam for a weekend break; and had high expectations of the Caransa.We arrived at the hotel at around 20:00 and were told that the hotel was in the process of being refurbished and were given earplugs! We didn't hear a sound from the builders but instead had the noise of a pub/club underneath until the early hours of the morning. We were allocated a tiny room which was dark; with awful decor; and a small; very draughty window with a view of a wall inches ahead and a fire escape to the left.On a positive note; the hotel reception and our room were both immaculate (apart from another guests empty bottle under the bed). The bathroom was on the small side but spotless; with the usual complementary toiletries. The reception staff spoke excellent English and were very professional. The hotel is in an excellent location; with a tram stop right outside and aproximate 10 minuite walk to the centre. I would probably stay in the area again; but would definately not recommend this hotel to friends or family. 229228,SteveFromBelsizePark,09/16/2005,Depends On Your Room showReview(3907844; 'full'); 229228,MarcMarinaPENN01,05/14/2005,We Love Amsterdam showReview(3471544; 'full'); 229228,JEM62,04/23/2005,Good Location but a little noisy showReview(3400083; 'full'); 229228,ATripAdvisorMember,02/17/2005,Mainly good - if a little small showReview(3199114; 'full'); 229228,ATripAdvisorMember,02/13/2005,Good value hotel showReview(3182697; 'full'); 229228,ATripAdvisorMember,02/05/2005,Billing issues showReview(3164248; 'full'); 229228,alimattwells,08/21/2004,Lovely Hotel - great location showReview(2480191; 'full'); 229228,ATripAdvisorMember,03/15/2004,Perfect location; Good Service showReview(1726047; 'full'); 229228,ATripAdvisorMember,01/01/2004,nice hotel; good location showReview(1535358; 'full'); 229228,ATripAdvisorMember,10/19/2003,excellent; friendly; suberb value showReview(1398644; 'full'); 229228,morghello,03/11/2008,Ottimo Caransa showReview(14213036; 'full'); 229228,nicepetrelle,01/02/2008,Chambre tr猫s confortable showReview(12260675; 'full'); 229228,sachtmo,09/03/2007,Excelente...pero showReview(8611828; 'full'); 229228,DanEsp,05/01/2007,Simplemente excelente showReview(7490014; 'full'); 229228,Ponsi,03/12/2007,Muy buen hotel showReview(7014993; 'full'); 229228,lass,06/08/2006,銉兂銉栥儵銉炽儓搴冨牬銇潰... showReview(21801183; 'full'); 229228,lass,10/10/2005,銉兂銉栥儵銉炽儓搴冨牬銇亗銈嬫皸妤姐仾銉涖儐銉?#x201d; showReview(19155525; 'full'); 229237,Klemensito,11/22/2008,Nothing special It's central but expensive; worn and not worth it. Breakfast: Expensive and boring - as the room. 229237,lovetocookMoray,10/31/2008,enjoyable stay with good dutch character had a thoroughly good 3 night stay in room 222. room wasnt luxury but comfortable and clean; also the bathroom was good. enjoyed going out onto the stone balcony leading out the french doors and drinking in the atmosphere of the bustling street outside especially after dark seeing the floodlit building; once the doors were shut all the loud noise from outside dissapeared. loved the steak meal in the restaurant; young waitress was super and took me through to see the blue and white tiles in the bar as i hadnt been in there ; i was amazed by the sight. the man at reception was very helpful and polite and answered all our questions about the places we wanted to visit; he marked all on a map for us so we wouldnt forget. it wasnt even a problem when my husband and i came rolling in at er rather a late hour from a fantastic (hic) pub in the centre of amsterdam. i think the people who wrote the bad reviews must have made a mistake about the name of the hotel ( or maybe they spent too long in a pub in the town ; got so drunk that they got back to a different hotel; that wasnt good!) would stay in this hotel again if i was visiting amsterdam. it was great being so near all the places we wanted to see; and it was a welcome break to quickly nip back when our feet were aching to recharge the batteries again ready to go out and enjoy more of this amazing place. 229237,NorthYorksFoxy,10/08/2008,Excellent Room 229237,Amandamanx,08/25/2008,Not Worth its * Rating - Didn't Quite Get This Hotel Stayed for two nights with friends - very overpriced - rooms dated and stuck in the 70's G-Plan. Mould in the bathroom; dirty stained carpets and a dressing table that hadn't been cleaned behind in months - empty crisp packets etc.; and coke can left under the bed. Dull; dark room that was depressing to be in - so only spent time in it sleeping - corridors very dated. Front desk not particularly helpful or friendly - nice front hall but that is about it; at 90.00 (uk pound) a night excluding taxes and not including breakfast it was very disappointing and I am sure there are alot more friendlier hotels with better rooms and facilities than this hotel - very disappointing 229237,familyfromnorway,08/25/2008,Don't stay at your room! The reviews other have placed pretty much tells it all - the location is great; but the rooms (at least the two we were offered) were terrible. The first room offered was in the attic; with a ceiling so low we only could streatch our back one place (and we're not large people). This was a hot day in june and the sun made the room about 40 degrees celsius with only a table fan to cool it down (the attic window could not be opened). We complained - someting we very seldom do - and got another room with view and window to open to a 4 x 4 meters outdoor room - where the fan from the kitchen was placed! The room was so small it was in fact funny! We had planned a romantic weekend away from the children - first time in ages; and was very disapointed! At Hotels.com the hotel was rated 4 stars; in our opinion very wrongly so! I would not recommend this hotel to anyone planning to use their room at all! 229237,jhammett17,08/06/2008,Great Location This was our first stop during our 2 week trip to Europe. The hotels is nice. Our rom was very clean; as well as the bathroom. It is in a nice loaction where the Dam Square is about 5 minutes away if that. You can easliy walk to other attractions; like Maddam Tussauds Wax Museum; and the Anne Frank House. On our first night we got a room with a view of the Royal Palace; basically the front side of the hotel. It was great and all; but the only problem was; you could not open the window. It wouldn't have been a problem; if it wasn't the middle of summer. It just got hot and way to stuffy in there since there is no air conditioning. We asked the front desk to give us another room; which they were able to do immediately. It was still nice but no view. That was fine with us though. As long as we had fresh air. As far as food; there are so many lil' cafe shops that have good food for cheap. We never ate in the restaurant downstairs since we wanted to save money. I recommend getting the Lasagne in any of the cafes they were all super delicious!!Overall; I liked the hotel. I would definitely stay there again!!! 229237,Traveler00173,07/02/2008,I Will Never Stay There Again Careless and clumsy porters; management that brush you off with excuses. I was asked whether I would like my items to be taken to the room by the porter; to which I said yes ( unfortunately ). I was left with 拢450.00 worth of damage and when I contacted the management they brushed me off with excuses and said that they take no responsibility for lose or damage which is a joke as it's there staff that course the damage. The rooms are also to hot and do not have air conditioning. 229237,Jas046,06/28/2008,A Poor Choice Not a good hotel.Very small rooms.No hard soap. both soap dispensers were broken and never fixed; even after I reported to the manager.Towels with holes in them.Chairs in the room were strained.No wash cloths. The manager did bring us some after I talked to him. 229237,hil68,06/23/2008,Great Location Myself and a friend stayed here for four nights in June 08. Having read some terrible reviews; we didnt really know what to expect. However we found the hotel to be clean; the staff friendly; efficient and helpful and of course the location excellent. We would recommend this hotel and would stay there again. 229237,Lindsley,06/21/2008,Excellent stay The entrance of the hotel 229237,vanmunchen,06/18/2008,Not my idea of a 4 star hotel Good; central location but the room was depressingly small and dingy with no air conditioning. I found someone's sock on the floor so cleaning standards were obviously poor. Tea and coffee facilities were provided in the room; as well as a safe but no minibar. Good choice of TV programmes. Bathroom was fine. I had an evening meal in the expensive restaurant but the quality was not up to the price. Good choice of buffet breakfast. I was only there for one night and certainly would not have wanted to stay longer. The hotel certainly does not warrant 4 stars - I have stayed in vastly better 3 star hotels. 229237,Michael15,05/31/2008,A very good experience I stayed in this hotel in the last week of May; 2008. It was a very positive experience. The bar is excellent and the barman; Joe; the barman on duty most of the time when I was there; was a fantastic host and a very good member of staff. In fact; all of the staff I came across were very good.I didn't have breakfast; but did have an evening meal and it was great. The restaurant is beautiful and is well set out. The bar is a wonderful room too and I found it to be very relaxing.The rooms do need to be brought more up to date and the corridor on the fifth floor does need redecorating; but I spent very little time in my room anyway; so it really didn't matter a great deal to me. The room was extremely clean and I found that the hotel was very quiet and I slept very soundly; which is unusual for me.The location is superb. I would recommend this hotel without hesitation. The beers in the bar are also good. The whole experience was a relaxed one and it greatly added to my enjoyment of a wonderful city.One other bar I really liked and would highly recommend for its superb- and I mean superb- Dutch beers; is 't Arendsnest on Herensgracht; about ten minutes walk from the hotel. Go up the Raadhuistraat and turn right at the second bridge. It's a lovely bar and the beer was just amazing-espcially their own brew; Zwaluw! It is another bar with a very good atmosphere. 229237,BrucieS,05/28/2008,Unbelievably BAD.... dont darken the door This was my second visit to Die Port Van Cleve; the occasion being to celebrate my girlfriends recent birthday a few weeks ago; after the first visit a few years ago I did not hesitate to return as this had been a most enjoyable stay and I hoped for the same. Unfortunately our the other weekend was far from that and I would have huge reservations about the hotel as a going concern.The following goes through my visit and subsequent problems in chronological order: - My girlfriend and I checked in on Friday evening at about 6pm or so; were greeted by a male member of staff whose name I unfortunately do not recall; I was asked as normal for credit card verification; this appeared to be completed correctly and we were directed to our room. Unfortunately this room was a twin room and was not what I had booked and had confirmation for from my reservation; I had requested a double. This issue was soon rectified and we were moved to room 407. - We were planning to go out that Friday evening and my girlfriend took a shower; when she came out she said the shower was too hot and she had huge difficulty adjusting the temperature correctly having nearly burnt herself on a few occasions. I showered after and found the adjustment on the shower far too sensitive also 鈥?I would consider this dangerous. - The next issue we experienced was that the lighting in the room was not sufficient as at least one of the bulbs on the bedside light was blown. - We then went out for some dinner and a few beers during which at approximately 10 - 11pm I got a telephone message from my credit card company that I was to call them immediately. I did so and I was transferred to card security directly; they were considerably concerned about four transactions which had been either attempted or completed from Die Port Van Cleve. The first three transactions attempted to take 鈧?00 from my account; the final attempted a transaction for 鈧?9;883.33. These transactions obviously drew serious attention from the credit card company and they advised to return to the hotel immediately and possibly call the police; following which I should call them back and advise if the card should be cancelled. At this stage they also advised that my credit limit had been exceeded and there were no funds available on my card; I was extremely shocked and rang the hotel immediately. I found and still find it very hard to understand how these four transactions had been required when all I was aware of at check in was a credit verification; i.e. a confirmation that funds were available in my account. At no stage during the check in process was I made aware that a transaction was being completed and at no stage did I authorize by signature or pin that funds should be transferred. I was also very surprised at the figure of the transactions; at 鈧?00 this was 鈧?30 more than my room rate less local tax? This is aside from the fact that four different transactions were attempted on the card and a final transaction of 鈧?9883.33? but I am struggling to understand why and how this was used a payment amount? In any case after a discussion with the hotel there was little I could do that evening and was more than extremely annoyed. - Not least because I would be unable to use my credit card for dinner and for the remainder of my time in Amsterdam. - There was a final surprise on this visit for my girlfriend which again was a complete embarrassment; this happened on Saturday evening. I had gone downstairs for a beer before going out for dinner; she was getting ready to go out and while looking for a shoe she came across a used condom sitting under our bed. She immediately came down stairs to let me know and I made Nina aware of the situation. This was something that I would hope to never encounter anywhere let alone in a 4* hotel room. At this stage I also made Nina aware of the lighting and shower problems in the room; she said there was little she could do at that time aside from remove the condom. The only gesture during our entire stay in the hotel was that we were offered a late check out on Sunday and this was only after I had asked what time I could check out! At no time during the stay was a manager made available to discuss the situation; I subsequently found out that one was available for a period on Saturday afternoon from Christa during check out but he/she was not directed toward me? I am shocked that this would not have been a priority given the level of incompetency and carelessness shown with my credit card. I cannot say how embarrassed and annoyed I was during the weekend; I recommended this hotel to my girlfriend and told her it would be more than suitable for our stay in Amsterdam for her birthday celebration. Nearly as annoying was the inconvenience of having to pay cash for the weekend and also the fact I was also hoping to buy some items during our visit in Amsterdam but as my credit card limit was exceeded this was impossible. At this stage the more I think about it the more I am annoyed. This is not what I would expect from a 4* hotel anywhere in the world let alone in Europe. DO NOT CONSIDER THIS HOTEL IF STAYING IN AMSTERDAM. I have since been in contact with one of the managers and am now waiting over two weeks for an appropriate compensation for this shambles of a stay.... they seem totally incompetent. 229237,Boblin,05/17/2008,awful bedrooms; wonderful staff We booked this hotel because it was central; and looked a little different to the norm. It was indeed beautiful and the reception was very nice. We arrived about 10.30pm and booked in. The staff are great but the dissapointment when we reached our room was dreadful. The room was little more than a cupboard. It was dark and dingy and with 70's style furniture. The bedding however was lovely cotton and very comfortable; the bathroom was clean and acceptable; however we couldnt have stayed in there. I was offered another room which we gladly took but quickly realised there was a strange patch on the ceiling that looked liked there had been a leak and the television didnt work. We moved again to a room that was okay. It at least had a good window. We were offered 3 other rooms before we took this one.I should say at this point that we like nice surroundings but are not normally very fussy; but expected better from the information given. This place; with its wonderful location; could be the cream of the hotels in Amsterdam but needs a good refurbishment.The staff could not have been more helpful especially the porter on that night.Over the better things - the bar is beautiful; again with great staff and breakfast was very nice.Would we go there again? No; but thanks to the staff for helping out. 229237,wgifan,04/24/2008,Great location; avoid restaurant We stayed in the Centre of Amsterdam; easy walk to Central Station and Palace Square is in view from the room. Check in staff very helpful. Service not quite 4 star; only wash cloths first day; no restock mini bar (but we did due to prices); make your tiny shampoos last; seemed you had to ask for anything/not automatic. Location near shopping excellent; market and liquor store almost on same block. Nice soaking tub for post walking tours; HOT water. Furniture a little worn and carpets could use a cleaning. Bedding soft and comfortable. Restaurant poor-breakfast steep price and not included; dinner portions tiny; rack of lamb must have been from day old lamb-loin portion eraser size! Chef's choice veg soup just broth; no veggies! Choose from the many; many restaurants elsewhere! Restaurant staff snooty; front staff much better. 229237,LordMemnoch,04/21/2008,Nice hotel would recommend-(ask for 5th floor.) Booked 2 rooms here for 3 nights from apr 17th to 20th. 2 couples travelling. A taxi to the hotel cost us about 鈧?5. Doesnt look great from the outside-but the old saying about judging a book by its cover springs to mind. Inside is really warm and welcoming. Our room was on the fifth floor and was really bright and was a decent size. We had 3 steps going down to the bedroom from a short little hall way inside the door. Bed was big and comfortable. Room had no air conditioning though so we did have to leave the window open a lot. I read reports of the place looking tired and dated-I didnt think this at all. Room was clean and didnt look out of date at all. View from the window was a rooftop but thats not a big deal (if you want to see something go outside). The second room was on the 4th floor and seemed a lot smaller (all one level didnt have the corridor and steps). The other couple commented on the differance in room size. Both rooms were booked at the same time and booked exactly the same. To be honest I wouldnt have been as happy with my friends room. On site is the famous steak restaurant. Wasnt great. You can order either a 6oz or 9 oz steak done to your liking (or so they say) and its served with veg and fries. The steak itself wasnt anything special to be honest and wasnt quite well done as requested. That was a disapointment as we had heard so many good things about it. The room service menu was pretty standard. (standard as in choice-food was nice). Beware of the room service breakfast though-its very expensive and not nice. Special mention goes to the barman Jorge (spelling?) who was great. The hotel bar was really cool and we favoured staying there over any of the bars/clubs around the city. Real old-fashioned set-up-wooden tables candles etc. Reception staff were really helpful at both check-in and check-out and helping us with directions and travel advice. Hotel location is great with in easy walking distance to Anne Frank; Madame Tussuads; shopping area and Red Light District. There is a large shopping mall and supermarket on the same street. There is a Tram stop outside the hotel and Centraal Station is 10 minutes walk away. Id would definatly recommend this hotel; it was a little more expensive than some of the others we checked but then it was worth it. 229237,strasman,03/14/2008,Good location but not 4* The hotel is well located just 8 mins walk from the central station. A tram also stops outside the front door. 3 mins walk from Dam square. Sourrounded by restaurants so you will not be stuck for somewhere to eat. The rooms are on the small side and the hotel could do with a smarten up. Rooms are clean and comfortable and pretty well equipped. Be prepared for a disturbed night as the trams run late and passers by from the local hostelliers all through the night. But what can you expect as you are in the centre of the city. Staff are friendly and the hotel boasts flat screen TV's and wireless internet. There is also a good bar attached to the hotel serving several local beers. If you can get a good rate then stay here. It advertises itself as 4 star but I would only rate it as 3 star. Bear this in mind when booking. 229237,dimitra12000,02/26/2008,Great location; small rooms I stayed at the hotel for 4 nights during February 2008.The booking was made through a travel agency in Greece; and though I have asked for a double bed front view room; mine was twin and had no view.Before booking the hotel I had read several reviews; for small and not clean rooms. The room was very clean and renovated but a little bit small..People on the reception desk were very helpful. Breakfast was plain; but nice and the staff also polite. We had one lunch there; so as to taste the famous filet; which was to our disappoinment bad and very expensive.A problem that we had is that due to a cancellation of our flight; all the group had to stay one extra night and the new room that we were given was so small; that had no closet and only one person could standing be around the bed at the same time. Apart from that; the room had old casings and it was very cold and noisy.Generaly the hotel was very noisy. You could hear peoples' steps from the corridor or from the room upstairs. Another thing; is that during check in the reception desk asked for our credit card for guarantee of any extras; which is common and acceptable; but without mini bar in the rooms (for an example); what consumptions can you make???Overall the hotel in a very nice location in central Amsterdam; with bus and tram stop just outside and just 5 minutes on foot from the central train station; near the market etc. Would visit it again; provided that I would have a larger room. 229237,DCMark,02/16/2008,Excellent staff; value and location The Port Van Cleve is wonderfully located near the action yet on a very safe and open street. Minutes from the Red Light district and 8 minutes from the train station.Staff is helpful; kind and efficient. Rooms are not large but totally adequate. Room size is typical of what you would get in a large city hotel (NYC; Paris; etc). Building is beautiful from the outside too. Rooms are very; very clean too. 229237,gda27,01/30/2008,Good choice; excellent location PROS:- Excellent location; near Dam; with excellent view from the window.- Bus stop in front of the hotel and few minutes to reach the Central Station (train station).- The room was really pretty tidy.- The hotel is cool :-)CONS:- The room was quite small.- At the arrival the room was not ready because some guests made extra-late check-out.- You can not turn off the bathroom fan (it's _always_ on) 229237,leased,01/16/2008,Didn't even get through the door While trying to book a room at this hotel I was subjected to possibly the worst customer service I have ever encountered. they weren't prepared to book something as simple as a feb 29th of a leap year. The sad thing is it wasn't just one person it was also management! Then proceeded to tell me that it was my fault that I didn't understand why and i would get it if i was in the hotel industry. what? the hotel industry doesn't believe in leap years? 229237,TheDamMaster,01/12/2008,Excellent Hotel Well where do i start?; this hotel was a experience EXCELLENT was about 10-15 mins walk from the train station (dam square)you can get a tram but we walked. it is right in the centre of dam square; on the road to the clubs (by tram/taxi ) not far from the cafes and red light area also the shopping streets are on the doorstep (very handy) the hotel is excellent; customer service is great; we didnt have no problems; we had a 3 bedroom room on the 2nd floor; the view of the street loads of windows very big room; bathroom was excellent CLEAN you can smoke as well; we also had a 2 bed room on the second floor; the view was not to great but the room was very clean. the staff were very helpfull and we had a very nice stay will book again when we next go ???many thanks 229237,breukelenman,01/05/2008,Hotel at Dam Square Port van Cleve Hotel at Night 229237,Gazefc,01/02/2008,Great Location; but showing its age I have stayed at this hotel before; this time i stayed with my girlfriend for one night on 26th Dec 07.The location is fantastic; just off Dam Sq; very easy to get too.The front of the hotel is grand; with a restaurant and bar on either side of the entrance.Reception; is good and the staff are professional and friendly.We where given a room on the first floor ; and the first thing we noticed where the thread bare carpets; these continued down the corridor.We had booked a double room direct with the hotel; but the room consisted of two single beds pushed together; not even made up or 'zipped' together; this was very poor.i have had this issue before with this hotel; when i stayed with a friend of mine (male); and where given a double bed ; which they just seperated..!!!it claims to be 4 star..a long way short of that ; would just be a 3 !! 229237,SusieWales,12/13/2007,Excellent Location We've just returned from a 3 day break in Amsterdam staying at Die Port van Cleve Hotel. The hotel is in an excellent location close to the central station; bars; restaurants and attractions.The rooms are clean; the staff are friendly and helpful; the breakfast was good; we tried the numbered steaks and went back the following evening for more they were superb.The beds were very comfortable and there was very little noise during the night.We had a good deal with breakfast included and paid half of the average price per night; so good value for money and can't complain.The rooms are very small and need painting and updating; lighting isn't good. I think because of the standard of the rooms it should only be a 2-3 star hotel; anyone expecting and paying full price for 4 stars will be disappointed.They are upgrading the rooms so lots of noise from about 8.30am. 229237,Vinegarhill,12/12/2007,[--] 5/5 We booked this hotel via easyjet while booking the flights. Prior to booking the flights i enquired direct with the hotels own website and found it to be quite expensive so was surprised to find it on the easyjet website much cheaper than direct. We picked this hotel because we had been several times previously to the bar which if this website had been baradvisor.co.uk it would have a 5/5. The bar really is worth a visit and we have always found the staff to be above average. That goes for all the staff throughout the hotel - in our experience anyway. The breakfeast is plentiful and good quality. The problem i had was with the room - it was clean but really lets the rest of the experience down. It was minute {room 508} and in desperate need of a renovation - we actually got the impression that we were on the easyjet no frills floor getting the discounted room in line with the standard of the rooms within the hotel - even the hallway to our room was in need of decoration - this differed to the other hallways we looked at. While there for two nights we ate at the fondue restaurant which was just across the road and up slightly - unfortunatly if you have difficulty with stairs you need not visit as i could only describe the access as a cross between a ladder and a stair - that said we really enjoyed the meal and the surroundings. The second night we went to Haesje Claes on spuistraat which we have visited several times and have never been disappointed. 229237,minicooperdownunder,12/02/2007,five star location two star room Rom 526 229237,Karchristi,11/10/2007,Great location but very disappointing We chose this hotel because of its location and it was advertised as a 4 star hotel. Yes; the location is good; close to Dam Square and within walking distance of many attractions. Our room was very dark (almost depressing) plus the lampshades were a dark brown colour - made it very difficult to read. I did complain and after telling the staff I worked in the travel industry and would be putting in a report about the hotel - they gave me an upgrade! The new room was much lighter but this hotel is only 2.5 or 3 star at the most. I found the staff to be polite and friendly. The breakfast was very good. They offer a wide choice of food. I would suggest you shop around before you book this hotel. All the rooms need renovation. It is a pity that this hotel was not up to scratch as the location is great. 229237,Quass,10/13/2007,Great Place and Great Service It's a bit pricey for what you get; but the staff is very friendly and the hotel appears to have been recently rennovated. The location is safe and close to where you want to site see. We exceeded our check out time but the staff was very forgiving. I would return. 229237,Marcus36,10/05/2007,Great Location. Honest Review I stayed here with my wife for two days this week and cannot believe I stayed in the same hotel as some of the previous reviews suggest.The location is truly fantastic with all the sights and bars within a couple of minutes walk away.Forget what Americans have to say about room size. With their body mass index they need more room!. They're not huge suites; but you're only using this as a base after all. I too requested non smoking and asked at check in whether this was the case. I too had been given a smoking room; but they had no qualms about moving me to another. Yes; some rooms' windows do face others; but this is a city centre hotel; not a country retreat.The bar attached to the hotel is fantastic. The restaurant too is superb; though breakfast at 17 Euros each was a little steep. Still; makerel; salmon; pork sausages and all the things us Brits like were there (perhaps I should complain that there was no black pudding?)For anybody on a few nights stay in Amsterdam; this hotel is perfect. The staff are polite and helpful; the hotel is clean. Yes; the lobby was smoky; but Amsterdam by definition is a little more liberal in its smoking habits.My room was clean; modern (LCD TV; swipe card entry; safe etc) and extremely comfortable. I am happy to moan when things aren't good enough; but some of the earlier reviews really are inaccurate.Book it with confidence; just make sure on check in; if necessary; that it's no smoking you require.I would definitely stay here again. 229237,jaypeaohh,09/26/2007,Beautiful on the outside. Inside; not so much. I loved how this place looked in the pictures. And it does look awesome when you get there. The bar that's attached to it is fantastic. It's close to the Dam; the Red Light; and the Anne Frank House which is all good. That said; my room sucked. Innerfacing room with windows that stared into other people's rooms and the hallway. Zero natural light. I only slept there; but if you're going to enjoy a room; book another place or get a view. I only paid about $130 dollars through Expedia; but if you're thinking of paying more than that; you might want to look at other hotels and go to the Die Port for a drink at the bar. 229237,Mellow40,09/25/2007,truly awful! I have to admit I was slightly sceptical before arriving at this hotel. City centre; old......It took me three attempts to get a room; the first was smoking; when my booking had specified non-smoking; we can't guarantee a non smoking room; we need a medical certificate!. Not a lot of good telling you that at 23.30. Next room had someone else's stuff already in there.The only hotel I have woken up in and thought that I wasn't sure about leaving my case and belongings there.Very; very poor. Tired and run down. Rude staff. And hey; they charge you 鈧?35 per room per night.Avoid at all costs. Complete rip off!!!!! 229237,Saffy58,09/25/2007,All that glitters is not 4* My partner and I recently stayed here for two nights on what was intended to be a weekend of luxury for my birthday.On arrival at the hotel which was later than intended due to a pre-booked airport transfer which didn't show up; we were glad to be met by a friendly lass at reception. On the journey to our room on the fifth floor I was initially concerned by the slightly grubby; dated decor of the lift and corridor approaching our room. On entering the room we were soon to discover that our 4* superior double was far from. 1* would be more appropriate.Stains on the ceiling from a flooding; cracked floor tiles in bathroom; battered lampshades and very limited space ; 10 either side of the bed; were just a few of the details that made our 'superior' room anything but luxurious. On asking to be moved to something more appropriate we were told that it was not possible though I am convinced that the hotel was not fully booked.The staff were very helpful to a point but this hotel should NOT be classified as a 4* . 229237,Napoleon72,09/24/2007,4 star?? No way!! We booked this hotel for one night on short notice. The hotel is located very close to the Dam Square. Use of public communications are easy as its just three steps away from the door.The rooms are no more than OK. They are a little bit worn out and needs an upgrade. The view from our rooom was straight into a brickwall; and had no a/c so the temp was a a litlle warm during the night.The prize for one room (230 euro) is absurd!! 229237,Imperium,09/19/2007,Location; location; location What can I say? For the first timer in Amsterdam this hotel is adequate as its just behind the Orange Palace in Dam Square; but when I return to this fine city; I'll be definetely staying somewhere else; as you dont get what you pay for. You get a room that you cant swing a cat; never mind your partner in(after all it is the city of sin!!) and we got a view over the back door of the kitchen at the rear (room 110) with the extractor fan going late at night and early in the morning; though breakfast smelled nice( not included in the price of 拢225 for 2 nights) otherwise it costs 16 euros!!! Yes I said 16 euros!! It's nowhere near a 4 star hotel; more like a decent 2 star; but as I said at the start; it's adequate 229237,PaulTarmas,08/08/2007,Great Location; rooms need upgrading As said before the hotel has agreat location for exploring Amsterdam; I have no complaints about the hotel apart from the room furnishings are looking a little tired and could do with upgrading to make this truly a 4* hotel. The room we had was at the back of the hotel so there was very little noise; it was overlooked by other rooms in the hotel so no view; but this is to be expected in the middle of Amsterdam. The only modern thing about the room was that it had a flat screen t v. But the room and bathroom were of a good size and very clean and tidy with everthing you would need for your stay. All staff were very pleasant and helpful. We had a deal that included breakfast; which was very good and plentiful. So all in all we enjoyed our stay at this hotel. The one thing I would say though was that the rooms have no air conditioning and the room was still quite hot with the window open; and it was not that hot while we were there. 229237,bookem28,07/04/2007,Not so great I stayed here with my wife for one night and wasn't overly impressed with the hotel. From the street it looks like a nice old building with a bit of history to it and this feeling continues into the main reception. However; this feeling was lost once we got to our room. Unfortunately our room was very small; just enough to fit a double bed and their was a foul smell coming from the bathroom pipes (we had to keep the bathroom door closed to try and keep the smell out of the bedroom). If we had of being staying longer than one night then we definitely would have asked to change rooms; but it was really only a place for us to sleep before catching a train out of Amsterdam early next morning. The hotel is in a good location; but I doubt that I would stay in this hotel again. 229237,LandGLondon,06/30/2007,Good location We stayed in this hotel towards the end of June 2007. The hotel was clean and the room was spacious; the room was split on 2 levels. We managed to get a deal that included breakfast which had a good selection. It would not be worth paying for as it seemed quite expensive for what it was. The staff were nice and spoke excelent English. The hotel was very centrally located (2mins) walk from Dam Square and about 10 minutes walk from the Central Station.If you are traveling to Schipol then get then train from the airport to the main station which takes about 15minutes and then you can walk easily to the hotel.The hotel has a restaurant and bar connected to it and serves a good selection of food all through the day. This was a nice hotel; however I would say that it was not a true 4* hotel but no complaints. 229237,lily5,06/25/2007,Unhappy with this hotel This was our first stop on a three week vacation and we were very unhappy with this hotel. These were the problems for our two day stay: 1) No telephone service; phones were down for two days; couldn't call room to room or even down to the front desk.2) Terrible beds; must have used since the opening of the hotel-could feel the springs. 3) Bathroom drains plugged; shower curtain was disguisting 4) Staff were not result oriented however they were very nice.5) Terrible value- we paid $271 for one night and $325 for the second night. This hotel in comparison to the other hotels (in the same price range) we stayed in for the rest of our vacation was by far the worse value. 229237,Michael7732,05/30/2007,in which lottery did this hotel win 4 stars We stayed in the hotel in two rooms for two nights. As the first room was too run down we asked for changing the rooms after the first night unfortunately the next room was not really better. + the room was smelling of smoke even though it was a non smoker room+ Curitains with holes from cigarettes + stains on the carpet+ room was too small to open the suitcase and the bathroom door at the same time+ holes in the wall of the hall way+ flat screen TV with snow that could not be fixed by hotel staff+ hotel staff had to be reminded several times to get the second bed+ Telephone did not work+ no fridge+ trousers ironer did not work+ furinture looked run downCannot understand how the hotel got 4 stars. Cannot advise the hotel even though the location is good. 229237,floorbye,04/22/2007,Fantastic location for exploring Amsterdam It is worth saying that this is not a hotel you'd go to if you want a really upscale; romantic place to stay. BUT the hotel is in an excellent location from which to explore the city of Amsterdam. It's a two minute walk to the Dam Square; 10 minute walk to the Central Station and within easy walking distance of everything in central Amsterdam. The hotel is clean and quiet an comfortable; but I would say the key selling point is the fact that it is so well located. 229237,Rigod贸n,03/21/2007,Beside Magna Plaza Mall; In the back of Nieuwe Kerk Perfect location;In the middle of Nieuwezijds Voorburgwal; 50 mts from Dam Square. A couple of tram stops from Amsterdam Centraal.According the typical amsterdam buildings; the halls and reception are quite tiny. But; in my opinion; the rooms are fine (I was upgraded to a superior room; with toilette and jacuzzi; that did not work).The rooms could be differents; somes has wooden beams on the roof; and somes are normal ones.The breakfast is taken at the Brasserie 鈥楧e Poort鈥? is fine; not excellent but correct. The most important is you can take it in a table with views (Enormous windows).Lots of Tram lines have stops near the hotel.If you can get it for aprox. 120 EUR is a good choice. 229237,SimonMu,02/26/2007,...its more of a 3 star hotel ... Stayed at the Die Port as a late birthday present from the wife in Feb 2007As everyone says the location is great - literally 1 minute from Dam Sq and right in the heart of things.Stayed in Room 103 which faced our the back - bit noisy but where wouldn鈥檛 be in the middle of Amsterdam?Reception is great; super speedy and the Concierge is a great guy to ask about anything - places to go; how to get there. Excellent English spoken and always has a smiley face. Breakfast is well above average - Help yourself buffet style - Cereals; fresh fruit; cold meats and cheeses; English breakfast; pastries etc etc - eat heartily !!Rooms; as most on the site say; are small by European standards but clean and tidy. New 18鈥?LCD flat panel TVs in the room; Tea and Coffee making facility; excellent (free) safe in the room. Ensuite was good 鈥?nice supply of hot water and good power from the showerOverall a good hotel; great location. Downstairs (reception; bar and dining room are more impressive than upstairs (rooms) Looks like there鈥檚 tons of websites offering room deals - my suggestion is shop around for the best rates but definitely go there.RecommendationsWell in 2 days you're not gonna get a lot done 鈥?took a boat trip 鈥?Canal Bus 鈥?very good - warm; pleasant and a great place to be if it's raining. Make sure you try a 鈥渞ijsttafel鈥?鈥?Indonesian meal consisting of anything from 10 to 30 samples of Indonesian dishes 鈥?Try Sarang Mas. Address is Rokin 84 ( www.sarangmas.nl) 鈧?7-32 per person 鈥?excellent place; superb ambience and food. Also try Rembrandt Corner of a beer and nibbles 鈥?Get off the Canal Bus at 鈥淟鈥?Waterloo Plein; turn left and it on your RHS just before the bridge. Great beers; great atmosphere and superb food. PS If you're staying at the Die Port try the Magna Plaza shopping mall next door - it has some great shops 229237,ORDtraverler,02/20/2007,Great Location We booked this hotel per the reccomendation of a friend. Hotel has an excellent location. 10 minute fast walk from Central Station. Also; the KLM (Conexion) Airport bus stops here. Note: you must book your bus ride to the airport 2 hrs in advance and can buy tickets at the Lobby desk (12 euro). No need to use the trams; one can walk everywhere. Hint; when you exit the hotel; turn right and there is a full service supermarket one block up. You can also buy stamps at the service desk there for any postcards you may want to send to family or friends. Room and bathroom were clean; basic and no complaints. Ordered 2 hamburgers late one night after partying and they were awful. Avoid room service! Would consider staying here again but no air conditioning in summer! 229237,stottyla,02/14/2007,Don't let them send you to Sister Hotel When we arrived at this hotel we were told that there was no room available for us. We had booked and paid for the room in full in August and were not advised prior to turning up at the hotel that they were overbooked. I was visiting Amsterdam with my sister and we had very carefully selected the hotel for it's central location. We were told that we would need to go to this hotel which was 'beautifull'. We asked where the hotel was located and told it was a 20 minute tram ride out towards the airport. We were furious and refused to go to the beautifull hotel. The Manager did not know what to do with us; we told him we wanted to stay in that particular area and would not go elsewhere. In the end he did arrange an alternative hotel The Amsterdam Rennaissance which was excellent. WARNINGIf this happens to you make sure that you refuse to go their sister hotel; apparently it is in a business district and a 10 minute walk to the tram before your journey into the city. 229237,Cleve001,02/11/2007,Looking for a place to stay.....Not here... My girlfriend and I just returned from Amsterdam and stayed at this hotel.....Well; when we arrived the check in process was fast and the reception staff were very friendly. We went to our room and soon as we opened the door I was not impressed. The room was very small; musty and very out of date. The king size bed that we reguested was two singles put together. The couch was very old and had a slip cover on it and after lifting the cover up I knew why it was on...... No closet space to store your clothes. (if you don't mind living out of a suitcase then its ok..) and no bar fridge. I immediately went down to the front desk to see if we could get another room...After paying 25 euro a night we were upgraded to a guest suite... Room was a lot larger but with all the same characteristics as the first room... Room service...for get about it; our room was cleaned twice in the four nights that we stayed there. When it was cleaned the bed and washroom was the only thing cleaned..They did not restock coffee or give clean coffee cups as we had to wash them ourselves. Renting a movie will cost you 12.50 euro...We asked for a wake up call the morning that we were leaving for the airport and never received it.....We originally were going to book at the Swissotel and after going to see it we should have booked there.... Happy travels 229237,icepanda,02/10/2007,Check out the bar We booked a superior room through Expedia for 2 nights and got the third night free. The hotel is really centrally located and our room overlooked the edge of Dam Square. We stayed in room 321 and if staying again would request that room as I noticed a lot of the other rooms did not have so nice a view. The room was large and spacious on a split level which was a pleasant surprise as we had been told rooms in Amsterdam are generally small. A porter is available to take bags to your room. I would say if your room does not contain a fan like ours did to request one as the rooms get really warm in the morning. The bar which was the original Heineken Brewery is lovely and we drank there most nights (nake sure you bring plenty of money though) 229237,twist27,01/28/2007,Great location I stayed in this hotel in jan 2007 for three nights; you could not wish for a better location; everything is within reasonable walking distance and for those who don't like to walk there is a tram stop directly outside the hotel. my room was small but clean with tv and tea + coffee making facilities and a safe big enough for a laptop. The bathroom was fine with a good shower. I did not eat in the restaurant as their is plenty of choice in amsterdam; the bar is expensive but a pleasant enough place to meet up or finnish the night. The staff were friendly and helpfull; I would stay here again. 229237,harrythedog,01/10/2007,No complaints! Reading some of the other reviews after having already booked; my heart sank. But what a pleasant surprise! Even arriving late at night we found courteous; smiling staff and went up to find a clean; comfortable room in the heart of the city! What more do you want? Loved the in-room stereo system (courtesy of the flastcreen TV) too. Breakfast wasn't included in our rate so honestly can't comment on it. Bar prices above average; but not a place you'd spend a whole evening; anyway.We liked the place a lot and would certainly return here. 229237,cweet1,01/02/2007,Excellent; affordable hotel I stayed at the Die Port Van Cleve in May 2005 for a stag weekend.From start to finish the staff were courteous; friendly and professional.The room was a little small (it was one of the attic rooms) although some of the other people in our party reported being given much larger rooms on other floors. Besides the size; the room was perfectly acceptable for the price we were paying (all we really wanted was somewhere to sleep; after all).The bar was also very expensive; so I would advise going to the bars across the road where the drinks are much more reasonably priced.Overall; the hotel is clean; very central (just around the corner from Dam Square) and a cheap place to stay if you go for the offers on the hotel's own website. 229237,jpcheer25,12/06/2006,Amsterdam's best location desk area- nice tv! 229237,bethanny,12/06/2006,better than expected Booked a mini break with my boyfriend. We decided to stay at Die Port Van Cleve as it sounded good and got 3 nights at a discounted rate in a standard double room. However on reading reviews on Trip Advisor prior to going wished we hadn't booked it. We were pleasantly surprised and relieved when we arrived to find a magnificent old building off Dam Square; friendly staff and a lovely; clean; comfortable room. We arrived mid-morning and were delighted to be able to go straight to the room instead of having to wait for it. The room was a good size; modern with flat screen tv; very comfortable beds and a good bathroom with large bath and shower. The room was quiet with sound-proofed windows. Breakfast at the hotel was well worth getting up for and the food served in the restaurant was amazing and reasonable value - the best steak in town! I can definately recommend this hotel. 229237,Windalicka,10/14/2006,4 Star! Don't make me laugh! Looks OK from the outside 229237,nekobaby,09/21/2006,Great location; nice hotel I stayed at Die Port van Cleve because my boyfriend was attending a conference in Amsterdam and this was where they booked us.I had read reviews prior to going and will say this one thing - while the hotel rooms do not have AC; it is important to note that most hotels/businesses fo not have AC. The weather was unseasonably hot and the hotel was nice enough to put a fan in the room. But the complaint about no AC is common in Amsterdam because AC is rare.That being said; the location was GREAT - right near shopping and the red light district. The hotel was the original Heineken brewery and the hotel bar was very cute. The staff were very helpful. I enjoyed my stay in Amsterdam and at Die Port van Cleve. 229237,Whackend,09/01/2006,Avoid at all costs !!!!! Visited Amsterdam many times and stayed in lots of different hotels but this is the worst. Dull; dowdy and disappointing. Thankfully we booked a superior room although plausible was in dire need of redecorating and refurbishment like the rest of the hotel. Our room was 320 which faced the front of the hotel and was so noisy we needed sleep for 2 nights although we couldn't sleep as we scratched and itched in our beds to discover on our return home we had been bitten all over by fleas so be warned. Breakfast - avoid. Cold like the coffee served. Staff only moved when spoken to although when you check out the porter is excellent with luggage storage and ordering your taxi for later. The rest of the staff could definitely learn form his efficiency unless he's trained to get you out quick so no -one hears you complain. 229237,Matthewbenson83,08/07/2006,Loved the Steaks Bought low cost flights and just turned up - walked all the way around Amsterdam - as January is the low season we were bound to find cheap good accommodation and definately found it here - 200 Euros for four nights between us - brilliant!!!The location of this hotel is excellent - right next to Dam Square - excellent - really close to everything you want to see!Hotel was clean/excellent location and good value for money -staff were friendly too.If I go back to Amsterdam I will do exactly the same again - just turn up and see what bargains can be got - really no need to book anything before you go.One piece of advice - when you get out of the main train station in Amsterdam - walk over the bridge - don't go left after the bridge looking for hotels (left = red light district (no nice hotels in there))Come out of the station and walk straight over the bridge and keep going straight after 5 minutes walk - you get to Dam Square - then find a hotel - there are lots of them to choose from.Should definatetly try eating in the hotel restaurant once - try the steak it is excellent. 229237,kittybroadway,07/28/2006,no complaints here after i had booked a room at die port van cleve; i stumbled upon this website looking for other information on amsterdam and; after reading the reviews; i was extremely wary about what i was about to experience. however; i was happily suprised. my brother and i shared a discounted double room for 85 euros a night; not a bad price for central amsterdam. the staff was extremely helpful; friendly and was able to provide information and book pretty much any ticket that we needed during our stay. our room was comfortable; modern; clean and had free internet. perhaps slightly small; but this is europe and die port van cleve is in a historical building. what more can i say; i had a great time and our hotel stay was fantastic. i would highly recommend staying there. 229237,ATripAdvisorMember,06/04/2006,Low Grade Rip Off We stayed in this so-called 4* hotel for the weekend at 250euro/per night. We were given an un-renovated room; strew with scuffed and broken mis-matching furniture and mold in the bathroom. On complaining we were offered a 50euro/night discount; which is more than the vlaue of the room in my view. Exceptionally disappointing with no redeeming features. 229237,ATripAdvisorMember,04/25/2006,Unhappy I stayed there with my boyfriend on 12th April till 15th April. We payed 415 euros for our stay there for a Superior Double room and this did not even include breakfast!On arrival we were shown a standard room that you could hardly move in. After compliaining we were shown two more rooms but they were still basic and not what we were promised on internet. We were told we could have an executive room at an extra cost; or be offered a room in their sister hotel near the Airport. On asking to see the manager; we were finally upgraded to the appropriate room. Even though there was a ghastly smell outside the room ( I think due to drainage problems) it did not spoil our holiday; as Amsterdam is lovely!! On our next visit we will not be staying there; as there are much more cheaper places around the centre. 229237,AndyDevon,04/01/2006,No Prob's The Die Port van Cleve is a 10 minute walk from Centraal Station and 2 minutes walk to Dam Square. Can't ask for better than that.During our visit; (for our 25th wedding) we had to put up with big road works outside the hotel.The room was small but very clean; abit dated? room cleaned every date; food and service very nice. We paid 拢178 for two nights not the best value in the world;(I once stayed in the Omni Rosa for 拢200 for seven days)but Amsterdam is not a cheap city.Room not ready at 2pm but what the hell; we went for a few beers. Don't complian; chill out and enjoy Amsterdam its a great place; you only live once.I really enjoyed my visit To Die Port van Cleve; but then I had good company which helps. 229237,ATripAdvisorMember,03/29/2006,Very Disappointed! I have stayed in Amsterdam many times and in many different hotels and this was by far the worst - especially for a supposed 4 Star!I had booked a special online deal of 鈧?9 per night and it seems that the hotel keeps the terrible rooms for these deals!The standard double room was the smallest double I have ever stayed in and was also the coldest - so cold in fact that when I went into the bathroom my socked feet left condensation marks on the tiles!The tv packed up half way through the evening and the room service took some time in coming!Would not care to stay here again; however good the deal seems - I have stayed in much nicer 3 Star hotels which are just as central. 229237,ATripAdvisorMember,03/12/2006,Not a 4 star!! I agree with some of the comments posted here - got acheap deal through last minute but it was a dissapointment- half the rooms face a very drab corridor with an antiquated lift ( mind your fingers!) whill the other half is run- down 80's decor.Rooms ok except that we were facing the lightwell; and the noise of the air conditioning kept us awake most of the night. Would have expected post tolietries in a 4 star but had to put up with bolt on shower stuff- Also beds were two singles which means we couldnt sleep together! Ah well you live and Learn! 229237,texasdoc01,02/28/2006,It IS DEFINITELY as bad as the reviews say The location is outstanding and the lobby is attractive. Nothing else meets even Motel 6 standards. The rooms are tiny; dirty; worn. My bathroom stank of mildew and urine and the carpet was stained. Furniture looked like worn out Wal Mart particle board stuff from the 1980s. Climate control consists of a radiator and a table fan. This is no 4 star hotel; maybe 1.5 at most. 229237,scan,02/24/2006,Not a 4 star hotel Just returned from a three day stay at this hotel; rated a 4 star it's nearer an average 3 star. The location is great and to be fair you don't spend to much time in your room; which I have to agree with previous comments; a bit tired looking. The bathroom although small had a good shower hairdryer and was clean.There was also tea coffee facities in room as there was a free safe.There was the normal T.V. channels you get in most hotels with bbc1 itv an added bonus + the pay channels.I have to disagree with some comments on the breakfast;I found it more than adequate and set us up for the day;various cerials; mixed fruit the usual cold meat cheese selection;scrambled boiled eggs; bacon (proper bacon)sausage;large tomatoes with cheese melted over them; also beans. The apperance of the rooms do let the hotel down I think that alone loses them that star. If you look around on the net you can get a good rate including breakfast(as I did;try otel or octopus)would use this hotel again if I could get the same rate. 229237,Klassic,01/06/2006,Not what I expected Went early 2006. Have to say this hoel is still not people will be expecting when booking a 4* hotel.The front of house is presented very well and high expectations when checking in but once you reach your room you will be disappointed.The website gives a very poor indication of what the rooms are like but a clue is the fact the website has not ben updated since 2004 by looks of it.Please not the website does not show pictures of a standard room.Got a very good deal on last minute and would not pay more than 拢50 a night for this place.Room has no air conditioning; is smallish; tired looking and just a run down feel to it. The bathroom and shower were okay with the shower both hot and powerful.Service does not seem to matter to the general staff and I would reinforce the point that if you are not up early use the 'do not disturb' sign as the cleaning satff often enter without knocking :-)The staff in the attached bar though are very nice.Also if you do get a deal check whetehr breakfast is included - we didn't and it wasn't but by sounds of it no great loss. 229237,ATripAdvisorMember,12/27/2005,Not As Bad As The Reviews Make Out Stayed at this Hotel over 3 nights with my girlfriend over Christmas Day.Had read all the reviews after already buying my ticket. Felt awful as all reviews were so bad and had got this trip as a surprise for my girlfriend.Really not as bad as it was made out. Rooms were cosy; clean and bathrooms to match. Room service was quick and huge purportions of food if bought before 23:00.Traditional style of hotel and attached pub/bar really unique and added a lovely touch to the atmosphere of Amsterdam.We got a real good deal cost wise; so that was a positive slant; so if you can get this at a price cheaper than most then I would go for it.The location speaks for itself and is easily the main selling point. I would go return to Die Port Van Cleve 229237,ATripAdvisorMember,10/14/2005,Oh Dear Small; dark; dingy bedrooms. We got a good deal on the net but suffered greatly with the accommodation offered. We moved room after the first night which was an improvement due to its window and you could walk round the bed!! Spent as much time out as to avoid spending time in the room. Hotel bar was good - as long as you are happy drinking on your own!! Next time will consider a 3 star and paying the same rate; as i think 4 stars just over-rate themselves 229237,ATripAdvisorMember,09/01/2005,Hotel Die Port Van Cleven Rooms were atrocious. Huge stains on worn-out carpet. Small hanging rack (the only one) broken in closet. Furniture looked like it had been picked up from the street. Pants press falling off wall. View out bedroom window to filthy gutters less than 10 inches from the open window (which barely opened; and of course no A/C). Blinds all bent in bathroom and one set had no rod to open or close. Bathroom windows screwed shut. And this was our second; upgraded room as the first room had a used; unclean toilet. Maid service was efficient. 2 lifts. One broken all 3 days; the other nonfunctional 1-day. And we were in room 425. To be fair; the furniture in the lobby was little better than the furniture in our room. We did have a very good rate through Utell; but were unable to have a double bed as requested through Utell. Reception said this was our fault; as we did not contact the hotel directly. This hotel carried a 4 star rating. I can鈥檛 imagine why. 229237,ATripAdvisorMember,08/17/2005,Not a good deal We just returned from Amsterdam. We booked a sister-hotel; the hotel Artemis but since it was overbooked; we were transferred to Die Port van Cleve. They assured us that this also was a 4*hotel; but it was everything but that.It stank in the room; the rooms weren't clean (!!! - something I do care about a lot); the hotel was screaming for a redecoration. The staff was very young (maybe only during holiday periods?) and not well trained.Breakfast was awfull; there wasn't enough sitting room and one had to wait half an hour before coffee was served. Indeed the location was good; but I like a clean room after a day of walking.I would suggest hotel Krasnapolsky; also lying on the dam; which is only a little bit more expensive. 229237,ATripAdvisorMember,08/17/2005,someone stole me I was there with my wife for two days. The room was very small; of course not like the photo; dirty and no minibar. Someone stole my perfum from the room; and when i asked to the staff; they told me to ask the day we day we leave to make me a discount. That day just one hour before leaving amsterdam; they told me that the hotel never take care about objets in the room; and I just can go to the police. I麓ve been 5 times in amsterdam; and i have never seen something like this.last visit on August; 2005. 229237,jackiecollins,08/13/2005,AVOID THIS PLACE; what a disgrace!!! in april of this year my parents came to visit me in holland.as they have never been to amsterdam;i wanted to make the visit a very special one.as mums not too good on her feet;wanted a very central hotel.saw this on the internet;it looked the business.booked them in for two nights....when we got to the hotel the location was great....then we booked in;we had booked a three bed room as my daughter was staying with them.when we got in the lift all looked great;once we got to our floor and got out of the lift;we knew we had messed up BIG style!!!the grubby walls and general scruffy feal.if that wasnt bad enough;the room was so old and worn;the bedding all faded;the noise from outside was so loud....just need to warn people;all is not what it seems on the photos on line!!!jackie holland 229237,ATripAdvisorMember,08/11/2005,good hotel perfect location we have just returned from a 3 night break the hotel is clean and staff freindly locatiion is great and ideal base for all the attractions everything within walking distance but the trams all stop in front of the hotel would stay here again prime location! 229237,sarah0000,08/07/2005,Ok; room not as expected but location fantastic Booked this hotel for a five day break through expedia; mainly based on the description and picture of their superior room. The first room we were offered was tiny and dark; staff quickly offered us the only other room available which was a modest improvement. Both rooms were much smaller than example room on expedia (although we did expect the pic to be of thier best room) and neither had the promised seating area. We paid 拢81 per night and were gald we had paid no more as that would have been dissapointing!! As said by other reviewers if you get a good price and are preapred to accept this hotels little failings it is in a fantastic location for enjoying all Amsterdam has to offer. We found the room clean (if not in need of some refurbishment); comfortable (but on the small side) and quiet and the staff were helpful. 229237,ATripAdvisorMember,07/03/2005,4*? I don't think so I booked two rooms here for two nights in this so called 4* hotel and this is what i got:I managed to get two adjacent rooms which in hindsight seemed like the best thing they did for me. however; one room seemed to be much larger than the other; noticeable by the fact that one of the rooms included a large standing fan and three seats while the other included just one seat as there isn't enough room really for another and no fan. Being about 30 degrees in the summer; no fan is a problem; especially as this 4* has no air conditioning!Among the other problems included an assortment of lights not working in both rooms; and in one of the rooms the switch for the shower/bath was broken too.As other reviews have also said; the non-restriction of the pay-per-view was also very annoying.Overall i think the location was fantastic; but service and quality certainly aren't 4 star; so perhaps better deals can be had in amsterdam. 229237,summersslayer,06/27/2005,Perfect Minibreak Hotel The Die Port Van Cleve is an excellent hotel. I stayed here from 17th 鈥?20th June 2005 and while the room was a little small; which I鈥檓 finding is usual for Europe; the bedroom and the bathroom were both spotless. There wasn鈥檛 a view; but I was hardly in the hotel; so it wasn鈥檛 a missed necessity.The hotel staff were very friendly and advised me on the little day to day things that no-one wants to admit they don鈥檛 know; like how to buy tram tickets; how to get to certain places and you can book a large variety of tours at reception as well.A few tips would be:1. The hairdryer is awful; so if you鈥檝e long hair; bring your own.2. There were only 4 hangers in a double room; but if you call reception; they鈥檒l bring you more up.3. The double bed was 2 singles pushed together so be careful you don鈥檛 fall down the middle.4. If you鈥檙e not an early riser; put the 鈥楧o Not Disturb鈥?sign on as housekeeping will be knocking on your door any time after 8am. Then change it to the 鈥楥lean Room鈥?side when you leave so you don鈥檛 miss out on getting your fresh towels.5. It was a little warm as the room had no air conditioning; but you can open the windows and if there鈥檚 not already one there; you can request a fan from reception.6. The bar is gorgeous and again has very friendly staff; but drinks are a little pricey so stop at O鈥橰eillys round the corner if you fancy a cheap nightcap. Come out of the hotel; turn right and its near the corner of the 1st street on your right.7. I got a last minute deal so didn鈥檛 have breakfast; but again O鈥橰eillys was great for a fry-up; but the hotel restaurant while quiet was pretty fancy and again spotless.The location was fantastic. It is 3 minutes walk from Dam Square; 5 minutes from the Damrak; (where you鈥檒l find the great pub; Taras Irish Bar) 10 minutes from Red Light District and about 15 minutes from Leidesplein; which is great to walk through but a bit of a tourist trap with food and drink prices! I have read some not so great reviews about this hotel; but I found it brilliant value for money; but I wouldn鈥檛 pay full price for it; so do check around for a deal. 229237,markas101,06/13/2005,Fantastic Location; Above Average Hotel For the price this hotel is great for a weekend getaway. Perhaps not 4 star (as the debate rages) but how many 4 star hotels are available in the centre of an amazing city for $150 USD per night. The rooms were small but if you're going to hang out in your room then go to Gent! The breakfast buffett looked amazing but was too steep for me. There is coffee in the room and a fantastic bakery around the corner. Add in the 10 minute walk from the railway station and all in all a very good weekend.' 229237,JEWhatever,06/07/2005,fine as long as you know what to expect No; it's not a 4-star hotel. But if you can get a decent deal on a room; it's got a great location and is just fine. Our room was clean; we got fresh towels etc. every day; and the bathroom was quite nice. Breakfast was fine if not outstanding; and we decided to pay for the convenience. Tips: ask for an interior room. It's not right up against the street; so it's a little quieter. No view; but it seemed like a decent tradeoff since I don't usually gaze out the window of my hotel room while on vacation. Also; we found we had to wedge the window open (it swings open) when we left or the window would close and the room would get stuffy. To sum up: I'd stay there again if the price was right. Overall; we liked the place; but having already visited TripAdvisor; we knew not to expect 4 star accommodations. 229237,ATripAdvisorMember,06/04/2005,Definately not a 4 Star Hotel Stayed in June 2005 - Upon arrival we were given a room which was in an annex to the hotel; although it was small; clean; warm and basic there was a damp smell and the room looked directly into another hotel room window. Noise was constant but expected because of the location. Our rooms were not cleaned on a daily basis and beware of the 'excellent deal for pizza' at night costing 5 euros - which turns into 25 euros because of the service charge. Positives: Good location; friendly staff. Negatives: too expensive for what we got. 229237,fredXIII,05/09/2005,Is it a 4 stars hotel ? I've been there for 2 nights in May.The staff was very nice and young; very helpful. The room vas not very clean and we are still asking ourselves why we never had any shampoo or anything in our bathroom. the hotel needs new paints; the corridors and rooms look so old.The continental brreakfast was all right.The location is downtown; near Dam place. Ask for a room behind and not in front of the noisy street.I wouldn't like to talk about pay per view but I have too. 13 鈧?for a few minutes; no preview; and no adult control !! Very disapointed about it.certainly wouldn't go in this hotel again. Expensive for the service we had. 229237,travelotta,03/25/2005,small drywall room I stayed here in 2003 and didn't book until we got into the city. Usually I will only book a 4 or 5 star; but was with a budget conscious friend so we did this 3 star. The rooms in the pictures didn't resemble the room we were given and I was very disappointed. It was super small; the bathroom was tiny and old with cracked tile floor. I will not stay here again and wouldn't recommend it to anyone unless it was super cheap and they didn't have as high of standards. 229237,ATripAdvisorMember,03/01/2005,Good Location; Good Food We got a special rate via Internet; otherwise I'd say the room was a little small for the price. However; it was comfortable; with spotless bathroom. The trams outside were a little noisy; but given the central location; excusable. Desk staff were all extremely helpful; restaurant food excellent (the traditional pea soup deserves a special mention) and staff good. The staff serving breakfast were all very young and would probably benefit from a little more training; but we were certainly not ignored; unlike one other client's comment I've seen on this web site. We would certainly return. 229237,ATripAdvisorMember,03/01/2005,Good Hotel; Brilliant Locaction I stayed here in Feb 05. We got a great deal on the internet. The best think about this hotel is that it is literally 5 mins from everything. Dam square is less than 30 seconds away from the door step and Anne Franks house is just around the corner. Ok the hotel isn't what i would say a four star hotel would be like back home; but its great if you are only using it as a place to rest at night. If i was going to go back to amsterdam i would def stay there again. 229237,ATripAdvisorMember,02/15/2005,Great Location-avoid breakfast The location is superb and the rooms Ok but avoid breakfast. Despite having a sign saying please wait here to be seated they totally ignore all guests;fail to find you a clean table;lack any organisation or management and food is replenished only by guests indicating there are no items left and complaining. They then replenish one item at a time.Staff never apologise for poor service which seems to suggest its a regular occurrence.Overall a three star hotel with a one star breakfast. 229237,ATripAdvisorMember,02/11/2005,Not too bad This hotel is in a great location for pretty much everything in the Dam. The staff were fine and unless you're like Waldorf Salad man they'll probably be ok with you too. Got upgraded from a single room to a double which was nice but the double was quite small so God knows what the single was like. The cheaper rooms are in the middle of the hotel and face inwards so unlike some even cheaper hotels you don't get a nice view to gaze out of the window at which in a city like Amsterdam is something you really need to do for at least half an hour. The bathroom was tiny; tatty; windowless and the extractor fan didn't work. The walls were so thin you could hear your next door neighbour so take some earplugs. However it's not all bad; again the location is fantastic and bearing in mind this is Amsterdam you get porno on the TV and they provide a Bible to skin up on. In all it's somewhere to get your head down and you won't have to walk to far to get back to it which will probably be a good job. 229237,ATripAdvisorMember,11/06/2004,Great location Great location; the people at the desk were helpful. Our room and bathroom was very large but noisy because we were in front and the trams ran practically all night. Our rate included breakfast buffet in the dining room and it was quite nice!!! We will certainly return again!!!! The room number was 325. 229237,ATripAdvisorMember,07/05/2004,Don't be Fooled by the Star Rating I booked this hotel at a great discount (70 euros/night) through an online website.It was a 4 star hotel.The location is next to none. You are right in the center if amsterdam; and a step outside the doors is a tram line. You can easily walk; or use transportation.The rooms were very nice as well. Clean; and nice washrooms.However; the concierge and bell hop were not so pleasant. Beware.If you can get a good rate on this hotel; I'd book it. You'll love the location. But don't expect 4 stars. It's more like 2 or 3 stars; which is also acceptable.Note; the pub downstairs is beautiful; with lots of old dark wood and great decoration. I rated this hotel as 'ok' because they don't seem to care so much about their guests. Maybe they are too big. It's that feeling you get that no one really cares that makes the difference to me. That's the reason for my rating.I'd only recommend this hotel if you could get a rate as low or lower than the one I got. Otherwise you are better off to stay somewhere cheaper; and you'll probably find the same service.There is a lift as we as a very nice upscale restaurant. Again; it's all about location. Don't be fooled by the Stars.Enjoy your time in Amsterdam!! 229237,ATripAdvisorMember,05/26/2004,it was freaking sweet for the price; this is the place to stay in amsterdam. we found that taxis were completely useless in this town from the location unless traveling to the museum district. the hotel was awesome; sweet location in dam square; the breakfast was pretty good for 12 euro; basic bacon eggs and everything else expected; with wonderful orange juice. it was so refreshing to arrive and have a nice welcome and a room key all ready for me to go. the location is very close to the redlight district; all of the coffea shops; beautiful canals and 5 minute walk from the train station; this place receives my highest regards; stay here 229237,ATripAdvisorMember,05/09/2004,Nice Hotel; Nice People I stayed at this hotel in 1999 and this February 2004. The hotel has been totally renovated first; but they still have a problem with their elevator - for some reason. The staff at the desk are very nice; the room was good for the 99 Euros but needs more lighting. The location is perfect. Avoid using their internet computer in the lobby; it costs 9 euros per 30 minutes. I appreciated that the staff behind the desk indicated to me how to go to an internet cafe very close to the hotel for a cheaper internet service. The reason I like this hotel is because the staff are candid and nice. I remember in 1999; for my first time in Amsterdam; the person behind the desk went out of her way to help with directions. She was even very candid about pocket picking in amsterdam and was warning all guests on check-in about the problem. 229237,ATripAdvisorMember,04/29/2004,Hotel Port van Cleve - Location Location Location We stayed at this hotel Feb 04. It was very well located for Dam Square; Red Light District and Trams to all other areas. Trams are brilliant and easy to use. The hotel was adequate but not very bright - in fact our room was VERY dark. The satff were great and the service was okay but the numbered steak deal is bit of a con. They just ask a machine to print out a ticket which we had to ASK for several times. Not worth the money for a sample of steak either; though very nice. Would stay there again for the right price but only because the Locaton was so good. 229237,gordongecko,03/09/2004,Good location; but not really a 4* I used tripadvisor extensively before finally booking a room in this hotel for 2 nights in early March (Sat and Sun). I found the cheapest rate on the internet - calling hotels directly I was quoted higher prices even when I told them I could get a cheaper rate through the net. Strange.The Die Port Van Cleve's greatest asset is it's location. Very close to Dam Sq and a 5-10min walk to Central Station (get the train from Schipol for 3.10 euros and then walk to the hotel. As long as you don't have huge suitcases it's easy). Everything is close by and accessible. The tram stops right outside but almost everywhere is walkable. I think this location is better than hotels around Central Station; which are further away from the main sites. The room was clean and comfortable and serviced by the maid after our first night. The staff at the front desk were friendly and helpful. We didn't eat at the hotel.On the negative side I thought the overall standard of the hotel was more like a 3* than a 4* and consequently it was overpriced; but that may be a problem with most hotels in Amsterdam. The room was very small - just enough space for a double bed and a wardrobe. Also the roof was sloping so there was little head room in places! The hotel decor in areas besides the reception is quite old and somewhat beat up; almost musty looking. The bathroom was very very small. When sitting on the toilet there was about 3 inches of space from my knee to the wall. The shower went from hot to cold regularly and wasn't powerful.Overall I would probably go back because of its location. If you are there for a weekend it's great. By no means a bad hotel; but definitely not a great one either 229237,Baker24,03/05/2004,Brilliant location I stayed at the hotel last week for 3 nights and I have to agree with the previous 2 reviews. It is not half as bad as the other's have made out. We too booked a 3 day special through a well known travel website and we were v.impressed with what we paid for. We had an easy check in; the staff were friendly; rooms cleaned and towels changed everyday. The beds were slightly uncomfortable but that was about the only fault. The bathroom was spotless and the power shower was lovely!Brilliant location! Within walking distance to everything and you have trams and taxis right outside the door of the hotel.If I was to go back I would stay there again. 229237,Marie,03/01/2004,Great Location Like the previous person; I was anxious that I had made a mistake in booking the Van Cleve because of all the other posts but it wasnt nearly as bad as they've said. We stayed there for 4 nights last week and my two friends and I agreed that we would definitely stay there again. O.K.; it's not the lap of luxury but we had an extra single bed added to a twin room and we still had an adequate amount of space. We didnt eat in the restaurant but did have a couple of snacks in the bar which were great; especially the Platter of Delight. The lift was a disaster - one was out of order for the duration of our stay but fixed as we were checking out. It's definitely the slowest thing I've ever come across. As for location; well; it's fantastic. Dam Square is only a few steps away and there is a tram stop outside the door so we got to try out lots of nice restaurants (www.indewaag.nl is well worth checking out). Would have no qualms about staying there again 229237,ATripAdvisorMember,01/30/2004,No need to worry.... showReview(1620377; 'full'); 229237,ATripAdvisorMember,09/09/2003,good views; d=great views; iffy rooms showReview(1276818; 'full'); 229237,ATripAdvisorMember,08/24/2003,Hostel level service at 4 star prices showReview(1258396; 'full'); 229237,Gooserocker,04/24/2003,excellent showReview(982188; 'full'); 229237,ATripAdvisorMember,03/28/2003,The rooms are middens.. showReview(925678; 'full'); 229237,ATripAdvisorMember,03/24/2003,Excellent Hotel; Excellent Location showReview(923281; 'full'); 229237,ATripAdvisorMember,02/26/2003,Sadly lacking in "wow" factor.. showReview(861538; 'full'); 229237,ATripAdvisorMember,02/26/2003,Nice Hotel; Great City showReview(861060; 'full'); 229237,Phoenix123,01/29/2003,Not worth it showReview(849961; 'full'); 229237,dac67,11/07/2002,very comfortable showReview(740942; 'full'); 229237,aeg08,09/11/2008,Hotel centrale!!! L'hotel 229237,lass,09/09/2008,Emball茅 showReview(20550263; 'full'); 229237,bcntraveller32,09/02/2008,INFECCI脫N POR CULPA DE LAS GARRAPATAS showReview(19679581; 'full'); 229237,lass,08/25/2008,Hotel charmant showReview(19637036; 'full'); 229237,viajera80m,08/24/2008,Como un cuento!! showReview(19291285; 'full'); 229237,Flaviettaz,07/28/2008,Posizione prfetta ma attenzione showReview(18337639; 'full'); 229237,lass,07/15/2008,Il manque un frigo :) showReview(18534980; 'full'); 229237,Asturianopro,07/10/2008,Lo peor de lo peor; me ha estropeado unas vacaciones showReview(17759681; 'full'); 229237,lass,07/09/2008,Ottima posizione showReview(18534986; 'full'); 229237,lass,07/04/2008,A conseiller showReview(18534979; 'full'); 229237,lass,06/30/2008,Top Lage showReview(17430105; 'full'); 229237,lass,06/19/2008,mauvais rapport qualit茅 prix showReview(17430093; 'full'); 229237,lass,06/05/2008,Bon rapport positionnement - prix showReview(17430092; 'full'); 229237,lass,06/04/2008,le meilleur h么tel d'amsterdam showReview(17430094; 'full'); 229237,lass,05/31/2008,pubblicit脿 falsa showReview(16589657; 'full'); 229237,lass,05/30/2008,Tr猫s bonne surprise showReview(16589656; 'full'); 229237,starcluster01,05/29/2008,Decisamente mediocre showReview(16483229; 'full'); 229237,lass,05/28/2008,Centralissimo showReview(16589655; 'full'); 229237,lass,05/28/2008,3 stelle e mezzo showReview(16589654; 'full'); 229237,lass,05/16/2008,Un 茅crin qui peut d茅cevoir showReview(16589653; 'full'); 229237,lass,04/28/2008,tr茅s bien situ茅 showReview(15565642; 'full'); 229237,lass,04/27/2008,tr猫s bel h么tel; tr猫s bien situ茅. showReview(15565640; 'full'); 229237,lass,04/04/2008,un peu d茅莽u sans vraiment de charme showReview(15565639; 'full'); 229237,lass,03/24/2008,Ist das wirklich ein 4 Sterne Hotel? showReview(14727125; 'full'); 229237,lass,03/11/2008,nous y retournerons 莽a c'est sur! showReview(14727122; 'full'); 229237,lass,03/03/2008,Nie wieder hier her Aussen hui Innen pfui showReview(14727121; 'full'); 229237,lass,01/31/2008,h么tel tr猫s bien showReview(13190048; 'full'); 229237,lass,01/30/2008,j'y retourne pour l'emplacement dans amsterdam showReview(13190047; 'full'); 229237,lass,01/29/2008,Un peu d茅莽u par l'茅cart entre la qualit茅 du service d'acceuil et l'arriv茅e dans la chambre showReview(13190043; 'full'); 229237,lass,01/10/2008,eccelente scelta! ! ! showReview(13190042; 'full'); 229237,lass,01/04/2008,j'y retourne 脿 condition de changer de chambre showReview(13190041; 'full'); 229237,brugalizado,11/28/2007,Para lo que hay en amsterdam; un hotel excelente Panoramica de la habitacion 229237,lass,11/22/2007,BON RAPPORT QUALITE PRIX showReview(11301367; 'full'); 229237,lass,11/14/2007,Ist KEIN 4-Stern Hotel showReview(11301366; 'full'); 229237,lass,11/11/2007,Hotel centralissimo struttura vecchia non all'altezza della sua categoria showReview(11301365; 'full'); 229237,lass,10/30/2007,Nice place in need for some redecorations showReview(11301364; 'full'); 229237,lass,10/29/2007,mai stata cosi bene showReview(11662002; 'full'); 229237,lass,10/10/2007,Il livello di comfort non 猫 adeguato al prezzo pagato showReview(11662001; 'full'); 229237,lass,08/20/2007,Sch枚ne Lage aber viel zu teuer showReview(11440746; 'full'); 229237,Jaume10,08/16/2007,Sucio y una porqueria de hotel showReview(8435708; 'full'); 229237,lass,08/05/2007,Tr猫s bruillant mais emplacement id茅al au centre de la ville. showReview(11440728; 'full'); 229237,marita74Valencia,06/29/2007,Sucisimo y destartalado hotel showReview(8025129; 'full'); 229237,lass,05/29/2007,Port van Cleve - super Lage; aber das war es schon. showReview(11425520; 'full'); 229237,lass,05/09/2007,Top Lage - Ziemlich Teuer showReview(11425467; 'full'); 229237,lass,05/03/2007,F眉r eine Nacht; ja showReview(11425464; 'full'); 229237,zaloa,03/10/2007,Si vais tres en una misma habitaci贸n; no vayais; hay plegatin showReview(7008894; 'full'); 229237,lass,03/02/2007,Gerne wieder showReview(11399117; 'full'); 229237,Egeki,03/01/2007,Correcto y bien situado showReview(6893905; 'full'); 229237,lass,12/04/2006,Ottima posizione; qualit藛 di un 3 stelle showReview(11383341; 'full'); 229237,lass,10/17/2006,D茅莽ue showReview(11360143; 'full'); 229237,lass,09/27/2006,Un coll猫gue est venu 茅galement dans cet hotel sur mes conseils showReview(11350715; 'full'); 229237,lass,09/15/2006,rien 脿 voir avec un h么tel 4 茅toiles showReview(11350713; 'full'); 229237,lass,08/20/2006,super s茅jour showReview(11350707; 'full'); 229237,lass,07/19/2006,une adresse confortable 脿 essayer showReview(11332330; 'full'); 229237,lass,07/17/2006,mauvais rapport qualit茅 prix showReview(11332304; 'full'); 229237,lass,09/03/2005,鍊ゆ銇壊銈娿伀銇兓銉汇兓 showReview(19155134; 'full'); 229237,lass,03/01/2004,銇撱亾銇湞椋熴伅銇欍仈銇忋亰... showReview(19925593; 'full'); 229237,lass,08/03/2003,绌烘腐銇嬨倝銇偡銉c儓銉儛... showReview(19920097; 'full'); 229237,lass,06/13/2003,琛椼伄涓績銇珛鍦般仐銇︺亰... showReview(19919180; 'full'); 229237,lass,03/12/2003,鐜嬪銇鎵嬨仹绔嬪湴鏉′欢... showReview(19917647; 'full'); 229477,marcolet,12/31/2008,Excellent Stay - delighted with our choice Just back from a 4 night stay in the American Amsterdam and were absolutely delighed with our choice of hotel.We had booked a double room with balcony and canal view and were not disappointed. The room was on the 4th floor and was large; comfortable and quiet. The bathroom was on the small size but had everything you would require and a great shower. Slippers and dressing gown also provided. Room had a flat screen tv; mini bar and safe. Tea and coffee making facilites available in room and were replaced daily. There was also an iron and hairdryer.We had breakfast included in the package - would be a little expensive otherwise at 鈧?9.95 per person. Great choice - juices; cakes; breads; fresh fruit; yogurt; cold meats; cheese; salmon; bacon; sausages; mushrooms; eggs etc - something to suit most people. It was served in the lovely Cafe American. Breakfast was served from 6.30am - 10.30 am weekdays and from 7am to 11am at the weekendWe never ate dinner in the restaurant but did have drinks there one evening and was very enjoyable - on arrival we had received a voucher for a welcome drink in the barAll the staff we deal with were friendly and helpful.There is internet access available on the first floor - 35 cent per minute - can pay by credit card or charge to roomOn arrival we got the train from the airport - public transport in Amsterdam is very cheap and easy to use. Have change available to purchase your train ticket to central station - machines would not take notes - so other option is credit card. - 鈧?.60 approx for the 2 of us. We were able to buy our tram ticket on the tram. There is a metro stop right outside the hotel. As our flight home was early the hotel booked us a taxi to the airport -鈧?7 - takes about 25 minsThe location of the hotel is perfect - Leidseplein. Just outside of the hotel you can get the canal bus - this was 鈧?8 per person and you can hop on and off all day and is valid until 12 the next day. Stops at the major sights and museums and is a great way of getting around. There are plenty bars and restaurants around the hotel - we tried to avoid the big noisy bars and opted for smaller old style onesMost sights are also within walking distance if you prefer that option. Having been all over the city - would definitely opt to stay in this area again and preferably in American Hotel 229477,AusUK,12/15/2008,Expensive but very convenient I stayed at the American hotel on a Saturday night in December 08; and generally had a good experience. I arrived to complete chaos; with a very large tour group of teenagers tearing up the reception; but once I battled through to check in; it was fine. The room was a generous size; and very clean. The tv had a couple of English language channels; which is helpful. The only thing I would say is that the room service was very expensive for what it was; and on top of the prices; you had to add 鈧?.50 each time you wanted something delivered; and at 鈧?.50 for just a coffee or 鈧?.00 for a juice or can of coke; this can really add up. Amsterdam in general is very expensive (or at least the places I went seemed to be) so maybe this is normal. The staff were really helpful and friendly and the location was perfect for exploring! 229477,BraddyBarcelona,12/11/2008,One of the best in Amsterdam I cannot understand why some reviews are mixed about this hotel. In my opinion it is one of the best in Amsterdam. The location is unbeatable; with absolutely everything on the hotel doorstep. The rooms are great; well furnished; a good size; comfortable and decently heated/cooled. The bars and restaurants are institutions in Amsterdam; and you can easily rub shoulders with celebraties and VIP麓s. If you book 21 days in advance; or even up to 7 days in advance; you can get really very good rates. In fact; on my last trip I just walked in and asked for the best price; and got a really good rate there and then. All in all very good indeed! 229477,KimberlyAtlantaGA,12/07/2008,Very nice and great location Husband and I traveled to Amsterdam for the first time in late November; 2008. We booked the Amsterdam American for all but our last night. I enjoyed it very much. We arrived at 11am; several hours before checkin time; but we were checked in right away. The houseman gave us a little tourist guide and street map and helped with our bags. Everyone at the front desk was helpful and pleasant during our stay. I had read the rooms were tiny; but I found ours comfortable. All the furniture was in good shape and the bathroom was great. The bed was a true American king size and very comfy. The shower was lovely (though the shower curtain let too much water through and flooded the floor every day). The hair dryer was a little weak; but it worked. The shampoo; shower gel and soap were replenished every day; and were good quality. The room had coffee and tea making supplies; but we did not sample them. Signs asked us not to use the minibar fridge for our own items; which I found a little annoying. There were plenty of electrical sockets in the room for charging our electronics and such. And housekeeping made the room up nicely every day and were very respectful of the 'do not disturb' sign. Our view was to the back of another wing of the hotel; but the large windows opened fully and allowed plenty of light. Good quality drapes blocked all light at night; and double-glazing kept out drafts and street noise. The hotel is right on Leidseplein and at the corner of multiple tram stops; which made this an excellent location. We ate at restaurants on Leidseplein every night and took the trams to visit museums and other attractions. Very convenient.We stayed over a weekend and into the next week. The weekend nights are party central on Leidseplein; and the crowds of drunk; stoned; and silly young people did get tiresome. But that's certainly no fault of the hotel's! We did not eat at the hotel. Breakfast was priced too high; and the fine dining in the restaurant was out of our budget. On our last day we were changing hotels to stay near the airport for a very early flight. We checked out at 11am; but the American hotel cheerfully stored our bags for the entire day. When we came back for the bags in the evening; they called a cab for us to take us to the airport hotel. 229477,Flipautum,11/16/2008,stunning stay Stayed in this hotel for 5 nights through on business. The hotel was fully booked while we were there but it never seemed full. The reception staff were great with lots of advise on tours and places to go. Right outside there is a tram stop so this was great at night coming back down after being out for the evening. The bedroom was a little small but as I was on my own not an issue. The room faced out onto the square and had a lovely little balcony. The room itself was decorated very well and I was really pleased with it.flat screen tv etc; bathroom nice if small all very clean. The downside was that the lift was broken down a lot during my stay; and I was in a room near the stairs so could be nosiy at times. This is an old hotel; and there was noise from rooms above with creaking floors etc which was only a problem as I was getting up early. The diningroom is stunning and a must visit in Amsterdam; service was first class and buffet breakfast had a wide range; with tea coffee etc being ordered at the table. All in all I really enjoyed my stay in the hotel and would recommend to others as a cut above in amsterdam to locate yourself in for a business or leisure trip. 229477,Lovesgoingabroad,11/13/2008,Beautiful hotel This hotel is actually more amazing than you think it is from the photographs. It is really really lovely and very impressive. We were allocated a canal view room with a balcony and I can honestly say that the bed was the most comfortable bed I have ever slept in - including my own.The hotel is expensive but then so is Amsterdam these days. Even so; the hotel bar is worth a visit - very cool and classy - fabulous for a few cocktails before you go out.Staff were very efficient and very friendly. The location of the hotel is excellent - just off the Leidsplein square and about 500 yards from the tram stop.We had a wonderful stay in the American and would definately go back. 229477,SophieCalifornia,10/29/2008,Back to The American; which meant returning to the best bar in Amsterdam! Junior king bed suite bedroom 229477,Hibit,10/23/2008,Nice place; sadly flawed I could not recommend staying at this hotel until the road / building works outside the hotel are complete. Check before booking.Its a shame because the hotel itself is impressive in itself and in its location and its clear that the staff are dedicated and diligent. 229477,LeedsUK1,09/10/2008,Very nice and great location We stayed for 5 days over christmas 2007 and had an excellent time; we are 2 couples aged between 25 and 32.Me and my partner have stayed here on a few occasions during the last 4 years and the place just gets nicer.The location is great in a nice more upmarket area of amsterdam close to good restaurants; shops; museums etc; the rooms we have had have been lovely art decor style and spacious; we had a lovely view of the canal this time; but on one visit we had a view of the courtyard which we are not bothered about but if you want to guarantee a good view it might be worth pre booking a canal view room.The bathroom was quiet luxurious with nice toiletries topped up daily and kept spotless.The beds are comfy i think we have always had a super kingsize and the bedding and towels are always changed regularly; you also get robes and slippers.The staff are pleasent and attentative and the public areas of the hotel are kept very well.The restaurant is very nice although pricey it is worth it and the bar has a great atmosphere.We will stay here again and i would highly recommend it. 229477,joburg74,09/04/2008,Grand Hotel The location of the hotel is perfect and close to everything you might want to visit. We were given a beautiful canal view room on the top floor which had an amazing view and a small balcony. The room had a lot of natural light and was very clean and comfortable. The staff were friendly and helpful. We weren't charged for our late check-out which was also very nice.Although breakfast was very expensive; just the experience of eating in that grand old cafe Americain was worth every cent. 229477,SJPNewYork,09/02/2008,No Guest Service The room was nice we were upgraded to a junior suite so it was very spacious with amenities like bathrobes/slippers; but the furniture was similar to a dorm room; it needs some updating.On our third day my husbands wallet was stolen from the room and the hotel did nothing to help with this stressful situation; they even tried to have us pay for the long distance call to cancel our credit cards. We were treated like it was our fault and it was very disappointing for the price paid for the 3 nights we stayed. Safety and Security; along with guest service is of primary importance to me when I travel and it was apparent this was not of primary importance for this hotel. Their colleagues need some training in guest service.I caution you if you book at this hotel make sure you take all your valuables with you at all times!!!!! And don't expect any help from anyone. 229477,Spilson,08/25/2008,Dissapointed Situated in a very central location; the hotel was perfect for heading into town and enjoying the canals. The staff were lovely; and the hotel itself was very attractive and clean.On the downside: Our room was tiny with a miniscule window which looked out onto a concrete block- we had no natural light at all! The hotel has no parking; and the cheapest parking was 40 euros per day.The food at the hotel was average; and there was a (very cute) mouse in the restuarant. Breakfast was 20 euros per person.Although we had a room on the lower end of the price spectrum; one night there was a VERY loud party in the hotel bar; right below our room. The staff very kindly relocated us to the deluxe room. This was expectedly more attractive than our room; with a large window; but felt very bare and not very well decorated.All in all; we were rather dissapointed with the hotel; as from its pictures it looks as if it would be fabulous! 229477,Gianni70,08/25/2008,Good Hotel It's a very good hotel; really well located: 10 minutes walk from the two Amsterdam's main museums (Van Gogh and Rijks) and on the outermost of the city channels (you can reach Dam Place in less than 15 minutes).It's an expensive hotel. We decided not to have breakfast; since they sell it for about 29 euros (close to the hotel there are plenty of bruin cafes where you can have a wonderful breakfast for less than 7 euros).The only negative point: we have chosen this hotel since we meant to travel around Nederland by car; and their website stated Available parking for guests. They didn't mention that the parking fee is 30 euros for the first day; decreasing by some euros the following days. It's not exactly a bargain... 229477,twentytwenty,08/13/2008,A gem! Stayed at the American Hotel in Amsterdam in August /08 and was thankful that we had booked such a central location. Within walking distance to pretty much everything. Close to the museums as well.Staff were very welcoming and the room was great. The room had a large balcony overlooking the fountain which we could sit out on and enjoy the atmosphere of the square after busy days.Only downside was the noise at times; primarily sirens.The hotel just won an award for 2008 as a top hotel in the area.Part of the Eden Hotel group.I'd recommend you check their website before booking and see if it is the type of hotel for you.No complaints from this end. 229477,rodman954,08/08/2008,Great Stay...we will be back... Great hotel in great location. Staff is professional and friendly. Room was on the quiet canal side and was quite large and updated. Everything was clean. We had friends staying in a smaller room that opened onto a rooftop deck. While it is a shared deck; it provided a great opportunity to get out into the fresh air right from the room. Breakfast is overpriced; but dinner and cocktails were priced appropriate. Beware of the pricing on their website. Seems their rates change daily (like the airlines; not like other hotels) and they try to lock you into a prepaid rate that may be higher than a last minute rate. You would think that if you book/pay in advance you'd be getting a better rate. 229477,phelnere,08/06/2008,Good Experience at the American My wife and I stayed at the American for a week at the end of July.We have nothing to complain about. Location is excellent for the nightlife/restuarants. Rates were excellent. Hotel was clean. Room size was reasonable. Staff were very pleasant.They offer a breakfast for 19 euros; but it is completely optional.If you want something less expensive; just walk a block or two down the street.Yes; the room staff want to clean your room early. Like others have said; put out the Do Not Disturb sign. They can read; and understand the sign.The best part was that they allowed an early check-in as long as the room was ready; which for us; it was. Very convenient when you arrive at the hotel before noon. Every hotel in every city has its critics. The American is not immune; and somebody might have caught them on a bad day; resulting in a negative comment.Euro for Euro; it would be hard to beat this place. 229477,TCBM,08/05/2008,Great base for exploring Amsterdam Emailed the hotel the night before we arrived and asked (if possible) for a view of canal. Arrived and offered an upgrade to a suite for small supplement. We declined and glad didn't spend the extra money. We had room 608 which was large and comfortable; with a small seating area with a view of the canal. A great base for exploring the city. Only small problem; but only one lift goes to the 6th floor!We didn't eat at the hotel; or try the bar; or fitness sauna as didn't get in time for breakfast and were out enjoying the city. Not the kind of trip for the fitness sauna!Can only base the hotel on the staff and our room. The staff were helpful - spoke good English and looked after us really well. Our room was clean and comfortable; with all the facilities needed for a great trip. 229477,Marybeeeee,07/23/2008,Disappointing stay at The American Hotel I found this hotel rather over-priced for what it really was. The bedroom was small with barely enough space to get around the bed. The window opened out onto a roof and I saw a man strolling across it while I was in bed in the morning! Breakfast was an additional 鈧?0pp; in my opinion over priced; and the staff were less than helpful. We also had an evening meal in the dining room but we had to wait almost an hour for it to arrive.We had a second booking for a further two days in this hotel and we could not be accommodated in the same room. So with the hassle of moving rooms; we found we were allocated an even smaller room with a smaller bed! Once we complained enough; they managed to allocate us something more suitable but it was a lot of needless hassle.In saying all that; the location is very central. 229477,lnktvlr,07/16/2008,Love this hotel We thoroughly enjoyed our week long stay at the American. It can't be beat for location; right on the Leidseplein. We had a room overlooking the canal and it was perfect for us. Big picture windows that opened for a full view and a great breeze. I am sure the rooms vary in quality and size; so it would be to your benefit to book in advance (plus you get a great deal) and ask for a room with a view. Our room was large by Amsterdam standards with a nice sitting area; really comfortable bed; and small but sufficient bathroom. The housekeeping was excellent and if you put your DO NOT DISTURB sign up: they leave you alone. The hotel is booked full in the busy summer months; and as the last reviewer found out; you clearly can get stuck with a less than satisfying result if you don't plan ahead. This was our third time staying at the American; and we wouldn't stay anywhere else. 229477,sands4,07/15/2008,Good location and reasonable value The hotel was walkable to most attractions; clean; fairly spacious and we were lucky to get a room that overlooked the canal. Reception staff were very helpful and cheerful and indeed the breakfast staff were too. We ate the first breakfast at the hotel (quite a lot of choice) but there are many small cafes locally that serve a decent breakfast for under 10 Euros which is half the price of the hotel.The only downside was the lighting in the room wasn't really sufficient and there was an overall smell of dusty hoovers but nothing too horrible!I would definitely stay there again - price wise it was much better value than others that we looked at. 229477,namastenatalie,07/10/2008,Excellent hotel; great location; beautiful facilities Junior Suite 229477,leilac,07/09/2008,Not worth the Money Good location; but our so called luxury room was a converted meeting room with a bed that dropped from a cupboard. The bathroom was too small and it was virtually impossible to get into the shower as you had to jump the toilet. The worst thing was housekeeping banging incessantly on our door at 8.30am on Sunday morning wanting to clean. The room smelled of cigarette smoke as the airconditioning was poor. I raised all these matters with the desk but didn't get the promised response on the day or subsequently. 229477,Argassi1,06/24/2008,Great location - quiet but central Hotel is well situated. Receptionist and concierge very professional. Room clean and no complaints other than there is insufficient lighting in the entrance to the room; difficult to see into wardrobe or the full length mirror. The room was really quiet. Cocktails at 10 euros each are not cheap; but they were some of the best cocktails we've tasted. Trams 1;2 5 are right outside the door and take you to and from Centraal station.You can also do the canal trip right outside the door. 229477,CountyDownChris,05/26/2008,Great Location; excellent bar On arrival at The American they could not find our reservation. We were joining friends who were already checked in and after being told they had lost our booking and the hotel was full we were not very happy. We were booked out to the Park Hotel for the night and promised an upgrade for the following night in the American.True to their word next day we were upgraded to an executive room with balcony overlokking the canal and given a gift by the General Manager.Room was excellent and the view superb.The best bit about the hotel is the American Bar. On a warm spring day there is nowhere better to sit outside with a drink and watch the world go by. The location could not be better being roght on Leidesplien and surrounded by bars restarants. 229477,andiwilson,05/26/2008,Great Visit My husband and myself enjoyed a 3 night stay at the American Hotel to celebrate our 1st Wedding Anniversary. I can't fault the hotel; service and city itself. We had a really fabulous time.Our room was huge; spotlessly clean and although we didn't dive into the mini bar it was still nice to have. We did not hear ANY noise in the room and the beds were extremely comfortable.We enjoyed several drinks at the Cafe Americain and Bar Americain and the service was wonderful. We ate only once in the restaurant and that was for breakfast. The hot and cold buffet was perfectly acceptable and the surroundings in the dining room are beautiful. We did eat in the Pancake Corner; liteally around the corner; which was a cheap and delicious alternative to paying 19.95 euros each.We had some lovely meals out and about and found the locals very helpful. The transport links from the airport to the hotel are cheap; regular and easy to follow.Altogethr a great time and I will definately be returning to the American Hotel. 229477,hoyatraveller,04/11/2008,We will stay again! night view from the balcony 229477,jim1664,04/02/2008,Nice! Spent a long weekend here in august with friends and had a fantastic time. the hotel was a good 4* with decent sized rooms. We had breakfast cocktails outside the hotel and evening drinks in the bar prior to going out and everything was fine although drinks were a little pricey. The hotel is more or less at Leidsplein Sq where there are plenty of bars so the stagger back to the hotel is only a short one. In all a decent hotel for a city break with either friends; someone special or both. 229477,dizzy007,03/29/2008,Wonderful weekend;if freezing My husband and I stayed at the American for his 40th Birthday in Jan 08;my sister had stayed here the year before and had recommended it .We were not disappointed .We had a large room overlooking the canal(which I had requested when I booked) with the biggest bed I have ever seen or indeed slept in;the downside of which was that I didnt see hubby for the two nights as he was at the far side of the bed but we both did sleep very well.The staff I found to be helpful;we asked for extra pillows and they were brought straight away;the check in was quick;the Concierge helpful and friendly .The tram is the best way to get around and cheap ;especially from the station to the hotel.We did all the sightseeing Madam Tussaud's ; Anna Frank House(huge queue's though) the Flower market and such.There are hundreds of restaurants and bars to choose from ;we ate one night in one of the Gaucho's restaurants ;hope you like steak lol;;The bars around the Leidesplein are hopping ;and theres good food to be had there too;the best of all though has got to be the chips that you buy on the street in the cone shaped paper with any sauce you like on them garlic ;curry; bbq you name it they have it;;yum yum yum;; To end though I must say it was the coldest place I have ever been ;the wind blowing off the canals would skin a cat ;;but I guess it was January 229477,nicolep11,03/19/2008,Fantastic! My husband and I just returned from a two week honeymoon in Europe and Amsterdam was our middle stop between Ireland and Paris. We had a great time in Amsterdam and thought that the American was a great place to stay. It's in a fantastic location; we came from the airport on the tram; which was totally cheap and even easier to navigate. The tram stops right in front of the hotel; which is super convenient; no taxi is necessary from the train station or the airport. We booked a standard (21 day advance) room which did the trick for us. We were looking for something economical; but a little nice since it was our honeymoon; thank the US dollar! The room was very small compared to what we expect in the US; but it was big enough for us and our stuff; but there was some tripping over suitcases. We actually didn't even manage to make it into the famous Bar American for food or drinks; but it was beautiful and we regret no making it in there. The location is really fantastic; it's walking distance to a lot of things; which was very nice. The main street off the Leidseplein Square is great and has a ton of shops and sweet shops! There are a TON of restaurants near the square; too many choices almost. Also; a ton of bars; coffeeshops; cafe's; etc in very close proximity. We took a canal tour with the company Lovers; which actually isn't just for lovers...The stop is literally right outside the door and a 1 hour tour is only 9 euros; very nice when you are looking to stop walking. Overall; a great city; a fantastic location; great hotel and staff. No english speaking channels on tv but CNN and BBC; but that is only if you need more tv; we didn't watch too much. They brought us a adaptor when we requested one; which was lovely and a much needed touch. Free internet was nice too; always is.... 229477,RedGiraffe,03/09/2008,Slow Decline - What happened to the amazing service? As a regular visitor to Amsterdam (at least 3 or 4 trips per year) I have been a big fan of this Hotel and have stayed there at least 30 times.This place was previously owned by the Intercontinental Hotel group and later became a 5 star Crowne Plaza owned Hotel. Throughout this time my numerous visits were made very special by the outstanding customer service; the elegant dining; cocktails and champagne breakfasts at the cafe American.There always seemed to be a complimentary bottle of wine or box of goodies waiting for us in our usual suite that we had no problem booking in advance. We even started a tradition celebrating new years at the hotel and my partners birthday.Since the Eden group have taken over the reception staff barely look up from there computer screens let alone provide a civil welcome. Even the staff that remain form years back seem to have a different attitude. Its odd and quite sad.Having said all of that the hotel is beautiful and the suites are reasonably big (note the internal facing standard rooms are not so great). The refurb has panned out really well and the spirit of the Art Deco theme has survived in all it's splendour. If you have never been before you should give it a go in order to decide for yourself.Cafe American is as expensive as ever but it is great to get a table by one of the huge windows and watch the world go by (day or night); Breakfast is adequate and dinner is always a grand occasion.Reservations now also refuse to entertain booking a specific room or even recording a preference of which side of the hotel you would like to stay.On my last visit in January I was overcharged by 600 euro and it took me 3 weeks to sort a refund. No apology was offered. The fire alarm also got triggered at 4am in the morning and could not be switched of for 1 hour despite the hotel staff telling the guests not to leave their rooms.What has been gained by the refurb seems to be lost in the service that really made the American an amazing place to stay.For the first time in over 10 years I have just booked an Amsterdam trip and I will not be staying at the American. 229477,Kel77,02/28/2008,Loved the Hotel Amsterdam We just got back from the American Amsterdam and had a great time. The hotel is in an excellent location 2 minute walk (stagger ;-) ) to all the bars in Leidesplan Square. We had lunch on the first day we got there in the bar - although i think it is only open for lunch at the weekend-food was excellent and reasonaly price.......would recommend getting a coffee just for the complimentary chocs you get with them - yum!Hotel room itself was a good size and immacutely clean.....nice bathroom also.We wandered round on Amsterdam on foot and found most things to be within wandering (up to 30 mins from the hotel) distance - like most cities Amsterdam is best explored on foot - to get a real feel for the place.Would recommend the Anne Frank Museum while visiting and there is a wonderful little restaurant call Stoppo (or something like that) just down from the bulldog cafe on the left handside-excellent food and very reaonable. All in all had a wonderful time in Amsterdam and would definately stay in this hotel again if and when i return. 229477,RIPScarlett,02/26/2008,Lovely hotel My partner and I have just come back from a weekend at the American Hotel and I thought it was a great hotel in a great location. The building is stunning outside and inside. It was nice to be right next to a canal. The room was a good size with very comfy beds and pillows. The shower was lovely too. Got plenty clean towels.The hotel is right next to Leidesplein Square so the location is excellent. The tram from the Central Station stops right across the road from the hotel. There are plenty of bars; restaurants and cafes in the area. The Rijksmuseum and Van Gogh museum are only a short walk away. We also walked to the Dam Square and Red Light District area but it was a bit of a walk and we did get a bit lost so a tram may be better for this.I had an excellent time and would highly recommend the American hotel. 229477,dancelover,02/17/2008,Great Hotel in fab location From the moment we first contacted the American Hotel for rates and availability to the moment we left; myself and 3 friends found this hotel and staff to be first class. Nothing was too much trouble and the rooms were clean and very comfortable. We booked the rooms 4 months in advance and got a twin room for the fantastic rate of 拢90.00 per room. We arrived early on the Saturday morning and the check in was fast and the staff were very friendly. The Concierge was also helpful in locating and booking a restaurant at the last minute. Loved this hotel and would definitely return. 229477,cstmartin,02/13/2008,Perfect location; nice hotel Amsterdam American Hotel 229477,Wrynie,01/30/2008,Would be reluctant to stay there again We were unimpressed with the customer service at this hotel. We presented our credit card upon arrival to pay for our stay; however the hotel's machine wouldnt accept the card. An issue that another couple were having the same time. It turned out there was no problem with my card. I felt that the staff were very unhelpful under the circumstances; and we received no apology for the incident. Also their mini-bar policy wasnt made clear - disturbing or moving an item will incur a charge.Other than that; the hotel was in an excellent location and the room was very comfortable.J M; Ireland 229477,Davinibus,01/28/2008,Wonderful Hotel This is a fantastic hotel in a fantastic location with fantastic staff!! My boyfriend and i stayed here for a weekend city break and loved every minute of it.Location - right in the middle of everything. There are some really fun bars; clubs and comedy clubs just outside the hotel door. Liedseplein is great for food/drink and dancing the night away! We recommend the Bulldog (its a bit cliched but hey its The Dam!). The tram stops; Musuem district; Canal tour pick up point; Tourist Information; Fashion District and Casino are all within 5 mins walking distance. The Red Light District and Centraal station are a littel further away; but no more than a 10 min tram ride (which is only 鈧?.60).Comfort - The beds are amazing and so spacious. extremely comfortable and ensure a good nights sleep. Despite being right in the heart of the action; we experienced no problems with noise pollution.Service - the reception staff were helpful; polite; professional and friendly. We asked them for advice on how to book a canal tour and they gave us a 10% discount voucher! Complimentary apples and mineral water was also a bonus!Business Travellers - despite this being a holiday; my boyfriend had to prep for a meeting at work and so we used the business center for an hour or so. good internet service adn printing facilities. Surfing the web is a little pricey though. 229477,ClaudineyJessy,01/26/2008,Very good hotel We had a nice view to the canal. 229477,celticwarriorCardiff,01/05/2008,Great hotel ; excellent location The Hotel is an extremely reasonably priced 4 star hotel . The rooms are a nice size with a great bathroom.The Art deco public rooms are amazing.The hotel is on the canal boat stop so its great for sightseeing. The vtrams also stop right outside.With a few minutes walk there are many pubs ; clubs ; restraunts and convenience stores 229477,busterFlitwick,12/29/2007,Great location Stayed at this hotel December 24th - December 27th 2007. We had no pre-conceived ideas but hoped it would be good as it was Christmas....... we were not disappointed. The room was immaculately clean ...room house keeping impectable. Staff very friendly and very accomadating to every needs. We needed a cork screw room service brought one for us to keep ... no charge! Staff very friendly. We had a very early start and checked in at noon and were told as our room was ready we could go staight to it which as great.Couldn't recomend this hotel enough we shall certainly return when in Amsterdam next!!!! 229477,V8Junkie,12/12/2007,Fur coat but no knickers This a lovely building and a great situation. The architecture is outstanding. Unfortunately though; its all smiles and no content. The Friday evening of our stay was the worst. The dining room downstairs was hosting a party. A band played until 01:30 - not too bad but we were on the first floor and I hate Queen (and Abba)! However; after the band finished and the room cleared; the staff dragged the furniture back in over the wooden floor. It was past four in the morning before I got to sleep. I mentioned this when I checked out but got no satisfaction.Our room was beside a store of some sort - at least we didn't waste any of the holiday sleeping late in the morning! Finally - I came home with two nice bite marks as a souvenir of my stay! 229477,jcebuhar,11/13/2007,Great; except for the CONSTRUCTION This hotel gets rave reviews from all sources; and we agree that the room was nice; except that they failed to mention that there was exterior construction right outside our window--we could wave to the guys on the scaffolding. We had asked specifically for a room with a view; as it was our first visit. Obviously; no view except for the construction workers so all drapes had to be closed all day. They were refurbishing the brick work; so there were concrete saws outside our window 8 hours a day. The response of management was that their web site disclosed that they are working on the facade. Also; the Cafe American (rated as tops by many sources) was very subpar in service (our waitress repeatedly stated how crazy she is as she repeatedly messed up our order and forgot what she was doing) and the food was just weird (the cheeseburger had a whole tomato under the cheese???).Booked the Marriott for the return nite--it was awesome!! 229477,walterlazymouse,11/02/2007,very pleasantly surprised As we had already booked this hotel I was more than a little worried when I read some of the reviews on this site; I even tryed to cancel our booking but the American Hotel does not do this; so beware..As it turned out this was just as well. The hotel turned out to be really lovely; we upgraded our room to an american duluxe from an american classic so I can only go on this room. We asked for a room with a balcony overlooking the canal if possible and thats what we got; the room had the biggest bed we had ever had in a hotel and the decor was very pleasant; not the biggest room ever but very comfy and cosy. The staff were very friendly and helpful; Cafe America was a joy and if you visit the bar try a sweet candy cocktail; well worth 拢8 euros. We are returning to Amsterdam in Febuary and if we stay in this part of town will certainly be coming back to this hotel; we found none of the negitive things lots of other people found thank goodness and am pleased to recommend this hotel to others; it proved very good value for money.... Amsterdam as a city if fab to.... 229477,HenrikIbsen,11/02/2007,Great Hotel in the middle of everything Me and my buddies stayed here for two nights during our yearly cultural journey to one of the bigger European cities (cultural meaning everything from visiting museums to real heavy drinking). Excellent location at Leidseplein where all the action is. A little distance from the Red Light District; but never mind; take a cab. Excellent staff; excellent bar. We never had breakfast at the hotel; but I am sure that was excellent to. Not the cheapest of hotels i AMS; but if you take advantage of the various internet offers; you could get away with it at a reasonable price. 229477,amjur613,10/21/2007,Very disappointing Booked for 3 days as a stop on the way home from the East. When booked I inquired about the cancellation policy; as always. I was told that I would be liable for at least one night; even if I didn't stay at all. Upon arrival; I had become quite ill and informed the desk at check-in that I would only be staying 1 night. The desk attendant said that was no problem and that they would credit my credit card for the 2 nights. Another person overheard this and the whispered into the clek's ear and all of a sudden their policy changed!!!! I was stuck with payingfor 3 nights despite leaving the next morning!I won't even go into the intenet problems! That it didn't even work in the guest rooms; as promised; was the least of the issues.The room was OK; but European small. The location is great if you are into the art museums but pretty far from everything else.Would not stay there again. Amsterdam seems to have many better options. 229477,traveler5635,10/13/2007,Oct 13; 07 seems very nice but... I just checked in 6 hours ago; when I entered the room there was a very strong smell; like some kind of air freshener trying to cover up a rotten smell. I should have requested a new room immediately; I opened the window; hit the sauna; ran out to see the city. After coming back to my room it was better (of course); but still smelled a bit rotten. Had to close the window (cold outside). I called the front desk to see what they could do about the smell or the room; the gentlemen said he would get back to me. It has been over an hour; no one has called back.A few minor things I would have overlooked but with the room smell they add up: the sauna had no towels; another guest asked if I knew where the towels were; also went to order room service; there was no menu; had to call twice; 40 minutes later they brought a menu.Overall I would not recommend this hotel. It is beautiful place; but the service is very poor! Wish I had a better review. 229477,waterbottler,10/05/2007,Excellent Stay - Beautiful Room and Excellent Service! When I arrived at the hotel; I was very glad I booked this hotel! The hotel was very clean; and the staff were very courteous. I was even more elated when we arrived to the room. The room was very spacious and very clean. It had a very nice TV in the room. One of the channels showed the live camera of the street outside.It had excellent amenities.There was a small gym and a sauna downstairs (in the basement area). The hotel was in a very good location; and it was definitely well worth the money! :) 229477,MyLSD,10/03/2007,A top choice for staying in Amsterdam! The Room 229477,pooch2121,09/19/2007,fantastic location the hotel from the canal boat 229477,laplume9254,09/05/2007,Is this the best there is????? We recently stayed at the hotel since it was one of the top three splurge hotels recommended by the Frommer's guide. If this is one of the top three hotels in Amsterdam; what are the other properties like??? The room was average at best...dreary hallways; tiny elevators; smelled musty and old; and located in a dirty section of town. If you need to stay in this area; opt for the Marriott just next door. 229477,Sackville,09/03/2007,Fab location - public areas are 'tired' Booked on hotelbook.com (which was a really easy site to use) and no problems at all with the bookking. The rate was expensive due to a congress and Amsterdam was pretty full. i stayed at this hotel years ago (when it was an Intercontinental)and unfortunately it looks as though some of the public areas and stair/lift areas have not been touched in years and are due for refurbishment as it's looking very tired.The room was extremely small and overlooked the front so noisy at night. (Fountains and traffic). That said; the room was clean and the bathroom good. the bed was way too soft for my likning; but that's a personal choice but everything else was fine. Didn';t get a chance to eat in the hotel as only a one night stay and early departure. The location can't be beaten; but it would be even better if the hotel lived up to the location. 229477,bikermich,08/27/2007,Lovely hotel; great location I have been to Amsterdam before and stopped in Leidersplein at Rookes Coffee House (which is good and reasonably cheap); but this year left it late and couldnt get their with my mates so looked around. Spent ages deciding whether to go for another 2 star hotel but decided that for another 拢40-拢50 we could stop at the American Hotel. Unfortunately breakfast wasn't included and costs 拢10 each so we didn't bother although it looked very good. Location good and hotel very nice and posh. Dressing gowns provided; slippers; shampoo etc. 229477,randeekagan,08/22/2007,Loved Our Stay We arrived at the hotel and new right away that this was a pleasant place to stay. The lobby was swanky; chic; and the staff were attentive. Our room was modern; and had the most amazing bed down comforter. It is also the best location and I would recommended this hotel in a heartbeat as my boyfriend knows I can sometimes be hard to please. 229477,janoandpastie,08/11/2007,excellent location the hotel is very central; we have been to amsterdam before and stayed in the Marriott which was far superior; having said that; the American Hotel was very good with the little extra's i requested on-line before the trip. It was our son's birthday and we treated him and his girlfirend to this break; we asked the hotel to provide a birthday cake and give them a room with canal view. they fulfilled our request's; and delivered the cake at the exact time requested. the rooms were average size; but the bathroom was very small. We think this part of amsterdam is excellent; lots of bars; place's to eat; street entertainment; comedy clubs; you cant go wrong staying near leidesplien square. 229477,glib1122,08/09/2007,Perfect location; clean; beautiful. Extras are EXPENSIVE! The hotel is clean; classic and truly beautiful. It is located on Leidesplein; a lively square lined with cafes and entertainers. It is walking distance from all the big sites. The trams run frequently to more outlying places and were easy to master (even for this inexperienced traveler).I booked a basic room- it had no view; but I didn't care. It was spacious (for Europe) and the bathroom was huge. Air conditioning was powerful!The staff were extremely friendly and helpful.My one complaint is that the extras- cafe; minibar; phone calls are all outrageously priced. The minibar has sensors in it- we didn't even open it and one night the minibar police knocked on our door to restock the bar b/c the alarm had gone off.Overall; a great place! 229477,Ohjustpeachy,07/27/2007,Enjoyed Amsterdam American I was delighted to get a good deal on booking.com as the hotel is beautiful (in person and online). Its location is fantastic and the restaurant oozes charm; character and chatter every day. The room was very large; with coffee facilities; safe etc. and I gather it was a much older (decor) room than some but it suited us perfectly because we were out and about most of our time there. Would recommend this hotel. 229477,charmcity,07/10/2007,Loved it My husband and I just returned from an 8 day stay at this hotel. Wonderful location; quiet; great beds; fabulous view from the balcony (overlooks a canal and a small park). Really; there were no drawbacks. I'd definitely stay here again. 229477,Newyorker765,06/16/2007,All Star Conveniance Stayed four days at the Hotel American in May. Room 607 was a delux; very comfortable; with a great view of canals and boat traffic. The Hotel is walking distance to all the main museums; flower market; and even Rembrandtplein. Three trams are right out the door; as is the Water Taxi. Old town and Red light District are only 10 minutes away on Trams. Staff was very friendly and helpful. These are the Pro's. The Con's: Rather expensive overall; outrageous Internet and Mini Bar Prices; and overpriced Cafe American (but it does look stunning!) Gym is poor. All in all a wonderful stay despite the caveats. 229477,DCMJMM,06/03/2007,Great Location Great location. Near Museum Quarter and convenient public transportatin to get anywhere else in the city. Near many different ethnic restaurants.Stayed in a Junior Suite. Nice modern room and bathroom. Beautiful restaurant. Good breakfast buffet but cheaper options nearby.We would stay here again. 229477,EHemingway,05/31/2007,Prime location This hotel is in the best part of Amsterdam in my view. Pretty much the geographical centre and a hub for trams. Despite this the room was quiet with little outside noise.The hotel itself is good by Amsterdam standards. Apparently some rooms have canal views; but not mine. But the room is massive with plenty of room for 2. A good comfortable King Bed.Mini bar prices are expensive but there are a number of convenience stores just outside the door. So get your beer there. 7.50 euro for a heineken is a joke.Staff are friendly and what you would expect of a 4 star. Really; the whole hotel is standard for a 4 star but the larger room made me give it an above average. Plus Cafe Aericain which is a must visit even for just afternoon tea. Although; you don't need to stay here to visit. 229477,SFtoADam,05/29/2007,Terrible Cancellation/Reservation Policy -- Book carefully I have been relocated to Amsterdam for work for 6 mos and my company booked me in a room at the American Hotel in Amsterdam for 8 days while I looked for an apartment to rent.Overall; the staff at the hotel was great and location central (albeit touristy) but they tack on lots of little extras. A subpar buffet breakfast costs 21 Euros (after making the mistake once I walked down the street to Bagels and Beans and ate much better for 4 Euros); basic internet access costs 17 Euros a day and I had problems with my eithernet connection.However; my main issue with the hotel is that after you check in you can't change your reservation. So; as luck would have it; I found an apt and moved in on my 5th day in the city. I let the manager know 24 hrs in advance that I would be leaving 2 days early; however; apparently once you physically check in to the hotel you can't change your end date. You can change the length of the reservation after you make it but this has to be done bfore you check in. My company was obligated to pay for the two days that I didn't stay there -- and they could have easily re-rented the room as it was a national holiday and 3 day weekend.Additionally; two colleagues for work were coming out for a week for work and our work travel department booked them in the hotel as well (I have since told them not to put people there). Based on my review; my co-workers tried to cancel their reservations at the American Hotel 3 weeks in advance of their arrival date and they were told that if they cancelled they'd have to still pay the full amount for their stay (over 1600 Euros each). So; apparently you can't cancel a reservation in it's entirity as well. You can only alter it (which is what they did -- changed from 8 days to 1 day and will be moving to a nearby; nicer and cheaper hotel) . Apparently these details are included in the fine print when you make a reservation; but I have never heard of such an inflexible reservation policy and haven't found another hotel in Amsterdam that has such a policy in place.So; a word of warning; if you book at this hotel make sure that you are 100% confident in your dates and book trip insurance in case you have to cancel and are charged the full amount 229477,tropicaldan,05/27/2007,A good hotel in a super location This was our fourth visit to Amsterdam; previously staying in two tacky low-budget boutique hotels and then an executive room in the Marriot ;which was excellent. We opted for the same area as the Marriot (Leidsersplein) but chose the American just for the change; and while I would still give the Marriot a higher mark; we were overall not disappointed. We stayed from May 10th to May 15th.Service at check in was top rate; the bellboy service excellent; the room very pleasant; though smaller than the Marriot; and the view over the canal and a small park just what we wanted. It wasnt double glazed; so was consequently less well soundproofed than the Marriot from the traffic noise and the occasional midnight singing of football songs by lost and drunken Englishmen on the weekend.We had breakfast in our room each morning which is very expensive but as we were on holiday we thought so what ? We had dinner in their excellent art deco Cafe American restaurant on two nights; again pricey; but if you can afford it; well worth the experience. The hotel decor throughout is both stylish and elegant; all very art deco.Leidserplein is a fantastic location for all of Amsterdam; with everything walkable or easily accessible by any one of the three tram routes which pass right outside the hotel and a host of reasonable restaurants nearby. Would like to recommend the Indian restaurant Maurya just around the corner in Korte Leidsedwars str. - wonderful experience.Vondel Park is nearby and great to walk around no matter what the weather - and a good place to hire a bike and ride around if riding a bicycle takes your fancy but the idea of riding in traffic scares the living daylights out of you like it did us !All in all; a good hotel; in a super location; in a fantastic city. If and when we return to Amsterdam; I would probably just give the Marriot the nod for its bigger rooms and bathrooms and generally quieter environment; though the American is by far the more stylish and elegant hotel. 229477,DTravelerAndFriends,05/06/2007,A Great First Time Experience! My friend and I went to Amsterdam for a concert - this was our first trip out to the Netherlands! We had been looking all over the city and read tons of reviews and decided to stay at this hotel finally! And we were soo glad we did. Like I said it was our first trip there and we weren't familiar with the area at all so it was VERY nice to be in the middle of everything! The staff was absolutely superb! They helped up track down our hotel tickets - which eventually were hand delivered to us! They also made our breakfast reservations on our departure day with no problems! On arrival; we had special requests that had been honored to the T - we had even forgotten we had made the requests as usually most requests are not always guaranteed! But everything was perfect!!!The city is soooo well laid out that we ended up walking everyplace and the fact that our hotel was friendly and right in the most perfect location; we took Amsterdam on as soon as we arrived! We would def stay there again and would highly recommend it as a perfect place to begin a love affair for such a great city! 229477,Playsmart,05/04/2007,Great Hotel for the Money The wife and I booked a last minute deal through expedia to be there over christmas. The hotel was very lovely. You really can't ask for a more central location than this. It is a art-deco hotel and one must remember that when they stay. The staff was extremely friendly. The room was nothing that stood out since it is a typical european hotel room. Small yet quaint but def. big enough. If you are going to a place like Amsterdam you aren't really going to be spending that much time in the hotel anyways. Agaian; I can't rave more about the location and you have about a half dozen trams to choose from when you walk outside. It was gorgeous in the winter so I can only imagine how the summer is.Big thumbs up for the hotel! 229477,Kneeto,05/02/2007,Amazing service and restaurant; but boring hotel overall The service at this hotel is exceptional. The rooms are rather dated and they are nothing special. That said; the restaurant is like a 3 carat diamond. A sparkling gem which I would recommend to anyone and everyone that I know. I will not likely stay at the hotel again but I will complement the restaurant and remember our meal there for years to come. The service is top rate and the staff are something special. The decor and atmosphere are an experience. The piano player was just the kind of extra atmosphere you would hope for. If you go to Amsterdam and want a special meal; this is the place to go. 229477,MizunguhowRU,04/27/2007,Art Deco funky in the heart of the the tourist zone Double Room 229477,SamRubberduck,04/18/2007,Hotel without any spirit Visiting Amsterdam could be a great experience or a challenge if you like to plan your stay in Amsterdam American Hotel. We`ve been there only 24 hours ago and I can not recommend this place at all. We booked our standardroom over the net and expected nothing more than standard. What we got was below that.A room on the 5th floor under the roof; with a bathroom so small that it was impossible for two people to be there at the same time! I felt myself back in time; when I was a student. Breakfast was served for 21 Euros/person extra charge in the morning. It isn`t worth the money. Travelling through Europe I`ve seen much better breakfast buffets than this for the same price or even cheaper.The stuff was friendly; but not very helpful. Maybe they don`t like germans as many dutch people do for historic reasons. The bar is OK; but be aware not to be very thirsty; because the service is not very active.And; in most cases you will internet access free of any charge in european hotels. Not here. 10 Euros for 60 min/day is the rate. 229477,smokeyjobe,03/28/2007,Great Hotel in Perfect Location! I came across the Amsterdam American Hotel on my first visit to the city; when on a bright summers day; I sat in the outside area of the Hotel and enjoyed a delicious tapas lunch. On that occasion I stayed at the very pleasant Amsterdam Art Hotel. The only problem was the distance from the hotel to the city centre (3km). This time; recalling that lunch; I found and booked to stay at the American Hotel at a very reasonable rate (approx 80% discounts available if you find the right sites). The staff were pleasant and helpful. Part of the Hotel was under renovation and when we arrived at our room; there was a letter on the bed apologising for any disturbances; and offering 1 pack of earplugs and 1 small paintbrush compliments of the Hotel! Thick walls prevented any unwelcome noises; the bedrooms were stylish and modern whilst remaining comfortable [excellent bed!] and the bathroom housed a shower/bath in which I had the best shower I've ever had at a hotel. The only disappointment was the cost of breakfast (22 euros per person). I'm not known as a tightwad; but we were able to get delicious hearty breakfasts that cost half that amount at a cafe across the square; and how can you argue with that?The Hotel's location can't be faulted as it is situated in the heart of the eating/drinking/shopping/theatre area (Leidesplein) and only a few minutes walk from the main art and histrory museums. Plus; pretty much all the main attractions are within 40 minutes walking distance. Alternatively; the Canal bus; regular buses and trams all have stops right outside the Hotel.The restaurant is worth a visit. The food is very good if a little pricey (lunch is best for those on a budget); but what makes it worthwhile is the amazing Art Nouveau interior. Photos do not do the place justice. Just beautiful.I would definitely stay at the Amsterdam American Hotel again. 229477,DarrylGould,03/26/2007,Faded glamour! Please forgive me for writing in the present tense; but I am in the hotel room now; and feel so strongly about this hotel; that I had to write my review immediately. Last week I stayed in the Marriott hotel which is just a bridge away. I was quite impressed with the Marriott; but felt I should try the American as a friend had recommended it. The American was 5 Euro cheaper than the Marriott. It cost 160 Euro for 1 night (without breakfast). On first impressions; the hotel seems very nice. It has a cosy bar; and an inviting reception. The staff were pleasant and prompt. When I reached my room I was very disappointed. The room is narrow and you have to manoeuvre your way passed the TV cabinet to get into the room. When the bathroom door is open it is virtually impossible to get passed the bed. The bid is a King-size; but the mattress is extremely soft and I am struggling to sit on it; never mind sleep. The sheets are cheap; and the budget didn't even run to a valance on the bed; as I can see the bed base (which is quite unsightly). The furniture and curtains have definitely seen better days. The bathroom is tiny. Barely room to take a pee standing up! All of this is in stark contrast to the Marriott; which has recently been refurbished. I will write a review of the Marriott as soon as I get home. To sum up: this hotel has certainly seen better days. If you are looking to stay in this area; book the Marriott. 229477,liniloo,03/25/2007,excellent hotel My husband and I have just returned from a 3 night business/pleasure stay at this hotel and were extremely pleased with every aspect of the hotel. We booked the hotel through a booking website and then e-mailed the hotel direct requesting a room with a balcony with a canal view which we were allocated on arrival at no extra cost.The staff were very friendly and helpful and we found the service in the bar and restaurant to be excellent.Location was perfect and we will definately be using this hotel again. 229477,DinkyN,03/22/2007,Great location and great hospitality I booked the trip as a surprise Birthday present for my husband for us and 2 further rooms for friends. We had a fantastic long weekend and overall I was impressed with the hotel.When I booked I told them that it was a Birthday and requested a high room with a good view which they gave us together with drinks vouchers and local biscuits as a gift. The room overlooked the canal and was really clean and well appointed.The bar area is very funky; decorated with photos of stars who have previously visited and the location is excellent; right next to the tram stop for easy access to the rest of Amsterdam and also adjacent to Leidseplein with all its bars and cafes.The room was not ready when we arrived but we were warned at the time of booking that was likely to be the case and the concierge was extremely helpful and efficient; storing the bags delivering them to our room when it was available. 229477,John080347,03/16/2007,Great location; but a great disappointment overall ..with the building containers outside! 229477,Tashmoo,03/10/2007,Mixed bag Given the amount of time I spent on Trip Advisor looking for information I figured the least I could do is provide a review. I booked a six-day stay at this hotel for me; my wife and teenage daughter.The location is very central. Our room overlooked the main square which was quite nice. The tram noise might be a consideration for some but we did not mind it (background atmosphere). The room was large and quite nice. Nice hot shower. Front desk folks were helpful and pleasant. I wish we could have checked in earlier after arriving at 8 am on a flight from Boston. We had to wait until almost 3 pm; the official time; and we were dead on our feet. The hotel bar is a nice place for a drink. We were very disappointed with the service in the restaurant (In general; the philosophy of service in Amsterdamappears to be one of benign neglect). We are not picky customers but I think waiting approximately one hour to get our main course is a bit much. My real complaint is that no one; such as a floor manager; stopped by our table to explain what the problem was and offer us a drink. We were in no rush and would have been sympathetic. Having worked in a restaurant I know that chefs do melt down and kitchens do get overwhelmed. One waiter did mention that we were not his table and he was helping out another waiter and another waiter mentioned something about new systems. It was not just us. A poor family with kids at the next table also waited a very long time for dinner. The clincher was when I asked for the dessert menu. Yet another waiter brought us the menu. When he returned I ordered Creme brulee; one of only several desserts; and the one thing I was lookingforward to all night. They were out! Why he did not mention that fact when he brought the menu escaped me. The food was good but all in all we were very disappointed. We expected the service would match the decor and it did not. I hope the management pays some attention to this issue and corrects it. Other folks had posted similar complaints and we decided to take a chance.Speaking of service; when we returned to our room there was a room service tray outside the door of a nearby room. It was still outside the door late the next morning. 229477,CarolineB1982,03/06/2007,Perfect location! My boyfriend and I (30 and 24) had a fabulous stay at the American hotel in Amsterdam; it's situated by a main square where there are more restaurants than you could think of within 2 mins by foot. The hotel is currently being renovated so we didn't get to see in it's full glory as there was some scaffolding up. It was mentioned as the first apartment / hotel in the whole of the Netherlands so that was cool. The hotel itself doesn't have such an impressive frontage but once you look round the corner you realise it's grandeur. The room itself was a little on the small side but spotlessly clean witha big plasma tv; mini bar and desk. The management had left tokens for complimentary drinks ofr us and there was a set of ear plugs and a paint brush! As we only stayed for only one night; Sunday 4th March; it said the work was only going on Mon -Sat so we didn't hear anything. We slept till after 10 on the Monday morning in the giant bed! Had a lovely meal after the canal tour in a Mexican restaurant right next to the Cafe Alto Jazz Bar on a street whcih runs down past the Bulldog Coffeeshop. The jazz bar was fab; excellent friendly musicians and drinks weren't very expensive - all in all a lovely end to a trip visiting family in another part of the Netherlands. 229477,artfestival,02/23/2007,Great hotel for a great price in Amsterdam The Amsterdam American hotel is in a fabulous location; on a square; conveniently located to most everything in Amsterdam. The rooms are spacious; immaculately clean; plasma screen tv's; huge windows that open.The room we had was bright and sunny and faced a side street so it was quiet. The bar in the hotel was great. Very lively and had great drinks.I would definitely stay here again. 229477,TinytearsLeicester,02/21/2007,Great value for money. Definitely recommend Booked this hotel after searching on Easybook.com. It was well placed next to lots of shops and bars/restaurants. The hotel staff were very polite and efficient. Rooms were large and very clean. View from our room was rubbish as it backed onto another building but as we didn't spend much time in the room it wasn't a big deal. Fully stocked minibar and tea and coffee making facilities. Pillows on the bed were very small. The bathroom was extremely clean and the water pressure in both the bath and shower was excellent. Lovely hot water on demand. Few basic toiletries also included. Would definitely recommend this hotel and would stay again. 229477,kateharcus,02/19/2007,VERY NICE HOTEL! I stayed in this hotel for 2 nights 16th-18th feb 2007. The hotel was in a great location...right on the leidseplein within reach of bars; restaurants and numerous coffee shops. About a 15 min walk will take you up to dam square and central station area.We where upgraded to a room with a canal view and balcony....which was a very nice room. Now I am a travel agent and I have stayed in my fair share of hotels...this hotel is very nice and i would recommend staying there on your trip to amsterdam....it is very much your bog standard 4 star hotel....the room was spacious...reminded me of a higher standard best western hotel or a 4 star holiday inn. The bathroom was small but very clean and overall very modern. I didn't eat in the hotel as the breakfast was 21 euro which was a bit steep when you can walk outside and get a breakfast for around 8 euros in the sports cafe.I couldn't comment on the staff at the hotel as apart from checking in I never dealt with them all weekend. The room was cleaned and fresh towels each day.Overall...i would recommend this hotel to any traveller business or pleasure. very good! x 229477,Hispanist,02/14/2007,Half Term Break This was our second trip to Amsterdam. We saw the American Hotel on our previous visit three years ago; sat outside; had a drink and thought the location would be ideal if we ever returned. We weren't disappointed. The hotel is ideally placed for shopping and sightseeing and there are several bars and restaurants nearby.The hotel lacks the wow factor of the Radisson where we stayed in 2004 but there is not much to complain about. The service was friendly and efficient from start to finish. Every member of staff we came into contact with was friendly; helpful and polite. The room we were given was a little on the small side and the view could have been better; but it was well equipped; well decorated and the beds were comfortable. There was some work going on during our stay but this did not prove to be an inconvenience.The bar is great in the evening as you have a good view of the square outside and can sit and watch the world go by. The restaurant is well run and the decor and ambiance justify the hotel's five stars. Overall we would rate the hotel as a good four star establishment and would certainly stay there again. 229477,shelly2006,02/13/2007,Fab Hotel! Have just come back from amsterdam yesterday!Stayed at this hotel arrived on an early morning flight;they upgraded our room and we got allocated our room straight away even though check in was for 3pm!Staff couldnt have been more helpful!Got a great rate for this hotel!Fantastic location!Would def recommend this to a friend! 229477,loopylouie22,02/08/2007,brilliant time and brilliant hotel got a really good deal on this hotel; the room was small but i had no problem with that. great location right next to great nitelife. we didnt have a canal view but then again i paid very little for the room so that was expected. i wud highly recommend to stay here...a beautiful hotel with great facilities and helpful staff. will stay here again with no problem. 229477,jonnysdad,01/29/2007,enjoyable stay Spent 3 nights in mid January in a very pleasant Hotel. We didn鈥檛 arrive til quite late thanks to a delayed flight from Blackpool; an hour delay on a 50-minute flight is a bit annoying! We were quickly and efficiently checked in by the friendly staff; and given an upgrade to a de luxe room with a view over the canal. The room was spotless with the biggest bed I ve ever seen; though the bathroom was a little on the small side (though spotless nevertheless). After a quick freshen up we went down to the bar for our complimentary drinks before setting out to find somewhere to eat; (not a problem as there are dozens of restaurants around the Leidesplein). We had booked 'room only' so had breakfast across the sq in the unpretentious looking 'Sky Sports' bar which served excellent food; huge portions at a very reasonable price (try one of the pancakes!) The hotel is being refurbished; though other than the stairs to the mezzanine floor being taped off you wouldn't know. Overall a very pleasant hotel; friendly staff; and a pleasant though expensive bar 229477,ATLgirl,01/21/2007,Unacceptable practice- BEWARE- this place does the bait and swtich. They overbook and then send you to another hotel. Very dodgy. It seemed very commonplace for them- the porter said that they do it all the time. 229477,PeterNewcastleUK,01/17/2007,It's worth paying that bit extra! I go to Amsterdam every year for a short break; this was my 20th visit and I have stayed in many different hotels from budget to luxury. I can without hesitation state that the American Hotel tops the lot in my opinion. I booked in on the back of other Tripadvisor reviews about this hotel and I got what I thought was a good rate at 100 euros a night (single;room only basis;booked via ---.nl).I requested via email a 'quiet room on a high floor' and was allocated a room on the 6th (top) floor on arrival.The room was spacious with a massive bed; spotlessly clean but most importantly VERY QUIET - you could hear a pin drop.The only noise I heard was the distant clang of the tram bell. A big difference from other hotels; sometimes more expensive.I did not eat in the hotel as it was expensive but as other people have said there are many places to eat elsewhere.Trams 1; 2 and 5 stop around the corner and all take the same route to the Centraal Station (1.60 euros only) via the flower market; Dam square etc. I would definitely go back! 229477,Shazhudson,01/09/2007,Still a great place to stay! Stayed here with my boyfriend and parents from 23rd December 2006 to 28th December 2006.This is the second time my boyfriend and I have stayed here and it's still a really good place to stay. The service was still great and the staff really friendly and helpful.The breakfast is expensive at 20 euro a head but we had it on Christmas day. It is a lovely breakfast with everything you could want to have including champagne; which was a nice touch for Christmas morning. You get champagne any morning there though!Rooms were overlooking the Leidseplein square area which we had asked for and were spacious and very clean. The maid service was brilliant too!I would definitely recommend this hotel to anyone.We used the connexions service from the airport to the doorstep of the hotel and return; it costs 19 euro a head return but is well worth it instead of getting a train to central station then getting ripped off in a taxi to save carting luggage on a tram. Great little service and friendly drivers who give you a kind of commentary round the city. 229477,AllyRock,12/29/2006,Fantastic Hotel! This hotel is fantastically located; right on the leidsplein square; which is great for bars restaurants. The hotel itself is beautiful from the outside; big and imposing. The lobby has a very modern feel to it; very clean and swish; the staff were very helpful. We got there at 2pm and our room wasn't ready for another hour; but we were able to leave our bags with the conceirge while we went for a drink. Upon checking in; we couldn't find our room but one of the bell-hops who saw us looking lost immediately offered to help; and took us in the lift all the way to our room which was very kind.Without asking we were upgraded to a suite; which I must say was very nice. The room was massive and included a large double bed; big pillows; a couch and two armchairs; plasma tv (with several english speaking channels including CNN; BBC and MTV) ; tea coffee facilites; ironing board iron; safe; the bathroom was large too; with double sinks; a fantastic shower; robes slippers. The room itself was right above the reception; but still very quiet. It had big floor to ceiling windows overlooking the canal which was beautiful. It could have been more noisy; but the bed was that far from the window you didn't notice! The room was spotless; and an absolute bargain which we got through the hotels website for 100 euros a night. Breakfast was not included in the rate; and is 20e per person; we didn't bother and instead headed out and bought some pastries. Upon checking out; we were able to leave our bags all day until our flight; which is a massive help. I would highly recommend this hotel; good location; great room; good rates; nice staff. Brilliant! 229477,ramp,12/28/2006,love america Arived christmas eve for two nights booked deluxe room on hotel web site for 155 euros per night. Had great room on 5 floor.best location in amsterdam.Last stayed here 7 years ago has been recently refitted better eating and drinking places close to hotel worth spending a bit extra to get a room with a view on a high floor.Nice staff but its all about location.Highly recomended. 229477,Maccaphile,12/24/2006,Satisfactory Stay This property cannot be beat location-wise; within walking distance of the Rijksmuseum; The Van Gogh Museum; Het Concertgebouw; Vondel Park; and the Holland Casino; the best of Amsterdam culture is right at your fingertips. In addition; multiple trams run directly outside of the hotel; so whatever is not easily within walking distance is definitely within reach via public transportation. The front desk staff was highly accommodating and totally fluent in English; although it did seem that they were slightly understaffed. The public areas of this facility are clean and well-appointed; however; I did find that hallways were a bit tired and in need of renovation. Our request for a canal side room was not met; our view left much to be desired; as did the size of our room; however the beds were more than adequate and the bathroom was modern and clean. I would certainly recommend this property for location alone; although I am not entirely convinced that it is the best value in Amsterdam. 229477,Pooks2Go,12/10/2006,Tiny room; lousy service; great location Firstly; I don't know how every site could be so wrong about a hotel. I happened to find a really great deal on the hotel on some site and was excited to go to this hotel. My boyfriend and I stayed there in early November after reading so many great reviews online and we were expecting a fabulous gothic and modern hotel. We were so wrong! I admit; the location is excellent: close to the museums; chic shopping; and the city center. Not in the middle of all the chaos but close enough. That's about where my compliments end.Let's start at the beginning. We arrived late in the evening and we were expecting to order room service. No room service after 11 pm or something ridiculous like that. When we asked the girl at the front desk if she knew of any restaurants that would be open; she said she didn't know any restaurants that would be open at that hour. After going back and forth with her she finally got the bell boy to tell us that McDonalds was open down the street. We walked out and it was raining. I went to the same girl and asked if they had any umbrellas for guests. There was a big box of umbrellas behind her. She said that they were out of umbrellas. I mentioned that there is a box behind her. She replied that they were for sale and I could buy one. I said I only wanted to use it to go down the street and as a paying guest; the hotel could afford to loan me one for 10 minutes. I can skip the rest and simply say; I got very VERY wet that evening.The room was really small. The furniture was in bad shape. Not modern at all. Somewhat dirty with strands of hair in the drawers and on the carpet. OK bathroom (clean and functioning). The people across from us were constantly ordering room service and the dirty trays were left all over the hallway all day long which was kind of gross. The final incident was the morning we were checking out. Our flight was at 4 pm and we requested a late check out. The woman at the desk said that it would be 25 Euros an hour which is something I've never been told at any hotel (even $10 youth hostels I've stayed at!) I would have preferred that she said the hotel was booked and unfortunately couldn't accomodate our late check out. Pretty tacky; if you ask me. It gets worse. We asked the front desk to confirm out seats and flight. The girl said that she couldn't do it. Why; you might ask? Her response was that it was really hard to get through to the airline and she didn't want to wait on the phone for a long time. Hello?!?! What kind of front desk person says that? If you weren't into customer service why would you get a job at a front desk of a hotel??? Needless to say; we spoke with the manager who was very helpful and took care of it. Of course; when we returned from walking around the town one last time; we asked the girl if everthing is ok for our flight. Her response was; Everything is confirmed. You know; these days you don't have to call and confirm flights. I was kind of shocked but at that point not surprised. 229477,TartanTotty,12/01/2006,Fabulous! I have stayed here more times than I can remember and I just can't help going back.The rooms are lovely (especially if you can get allocated one of the newer ones on check-in); the staff are helpful; professional and knowledgeable. The food is good although we did tend to go out and try other places.This hotel has a fabulous location right beside Leidseplain where you can sit and people watch with a GT (or ten) for hours!The last couple of times we stayed we upgraded to the Mata Hari Suite - WOW! You could hold a party in there and you even get the Music System to do it! 229477,adrienneth,11/29/2006,Nice for A European Hotel I enjoyed my stay at this hotel. Apparently; I got an unheard of rate of $147 euros for a one night; Saturday night; stay. The room was SMALL; but clean; comfy; and the bathroom was the nicest I've experienced in Amsterdam (spacious; separate tub and shower; nice fixtures; lighted mirrors; white robe and slippers; etc.). You'll have a flat screen TV with stations in English. Stay AWAY from the mini-bar- I got desperate and paid $7 euros for a large bag of MM's. I was desperate. I'd also stay away from the full American breakfast buffet. It's $20 euros; the eggs tasted awful; and the bacon was horrible. You do get champagne; though. The place is very pretty; the elevators are spacious; and the staff is quite accomodating. I will stay here again. 229477,vbfan,11/27/2006,Great stay at the American I just returned from a 6 night stay at the American. The room was comfortable; immaculately clean and modern. I had a single room with a king size bed and I was pleasantly surprised by the large size of the room which included a desk and sitting area. The bathroom was modern and of average size. Everyone I interacted with on the staff from the concierge to the gentleman that cleaned my room were pleasant and friendly. The front desk staff were always helpful in answering my questions and giving suggestions for meals; etc; checking in/out was a breeze. I had breakfast and lunch several times in the restaurant and enjoyed my meals. I have no complaints and would certainly stay here again. 229477,ChuckSantaCruz,11/22/2006,Good location but not a very good value This is actually a pretty good hotel; in a convenient location; but I have to admit being shell-shocked as to how much it cost. I paid 230Euros per night for a small single room with no meals and no Internet access. Everything else seemed dramatically expensive as well; breakfast was 20Euros ($26) and Internet acces in the room was 22Euro ($28). There is a restaurant and a bar associated with the hotel; and eveything was neat and efficient; but I could not help thinking that I had spent a King's Ransom for two night's lodging. Next time I will stay in a smaller place for half as much. 229477,Fryfamily2006,10/29/2006,Great hotel - great location We booked this hotel out of some desperation after we arrived at the Hotel V and couldn't stay there - simply too depressing location and cheaply done. So we called the American and obtained a delightful triple room for 185 euros per night (205 euros for the Friday night).Very good atmosphere in the bar ( most of the bars around Leidesplein are rather loud and trashy) and a very good restaurant.Very comfortable room - large bathroon and excellent beds. Decent size room. Not super-luxury but very good indeed.The restaurant's good but on the expensive side. But it does have a real buzz.It's the location that is very good - it has its own river cruise jetty and all the trams pass close by. And it's an easy walk to the museums.We did go up to the old city and felt rather uncomfortable up there. Many of the larger hotels eg the Movenpick are up near the central station or close by the red ight district. So I wouldn't recommend staying up there.Perfect for a long weekend. And do go to see Boom Chicago - it's like Whose Line is it Anyway but with surprisingly good food. 229477,SELV,10/25/2006,Love this place This was a great Hotel. Incredible staff; beautiful Hotel; inside and out. A great city. Our room looked out over the canal; highly recommend this. Easy access to everything in the city. The art musuems are a five minute walk. The only thing I would change; would be to get a room with a large bed. The singles are fairly small. Cannot say enough about the Hotel. 229477,BiotechTraveler,10/06/2006,Modern and old at the same time Lobby area is small; but great looking with modern and sleek minimalist design; but it is at times crowded with smoking meeting participants rendering the air terrible. And there is no air circulation. The staff is great; however; check/in and out seems overly complicated and slow - an antiquated computer system may be to blame. Rooms are generally on the smaller side; with small bathrooms. Both areas are nice and clean. The shower heads are the typical European models that tend to squirt more than they shower. Good towels. Internet access is 25 Euro per day! Corridors are generally neglected; and the elevators very small and slow. 229477,lkeegan,10/05/2006,Loved it! Very posh! Absolutely gorgeous hotel in a brilliant location; right beside the main shopping area but far enough away that you're not bothered by noise at night. The rooms are beautiful- when we arrived we were told we'd been upgraded to a fancier one overlooking the canal- we'd requested a nice room in our email to them; and they certainly didnt let us down! The hotel itself has a great bar and dining area; though unfortunately we werent up early enough to sample the breakfast. The night life in the hotel itself and in Amsterdam in general is great craic. Would definitely recommend this hotel and a stay in Amsterdam- its a brilliant city and there's a lot more to it than the red light district. PS. rent the bikes; its a great city for getting around on bikes; even if you dont like cycling (like my boyfriend!) 229477,ManontheMoon,09/30/2006,Consistent Qualitiy As a veteran of many Amsterdam breaks it is clear that the consistency of hotels in this wonderful city is questionable. The Amsterdam Amercian is one of the exceptions to this in my opinion. Decent size rooms; great view; great location and very friendly staff. Sure; the rooms might benefit from some updating to the interior but I always find this hotel as a comfortable; stress free vibe. 229477,BCKTravelers,09/29/2006,Exceeded Expecations My husband and I traveled to Europe with our 4 year old son and my sister. Since there was a huge convention in town we had few choices but chose the American Hotel because it seemed like the best given the circumstances. We were so pleased with our choice. The location on the Leidseplein and just blocks from the canal tour; Rijksmuseum and the Van Gogh Museum was wonderful. The room was very modern and clean. It included great bath products. We chose a deluxe room with a balcony and canal view. The staff was very friendly. We appreciated their playfulness with our son who had just gotten off the plane after traveling from Los Angeles. The extensive buffet breakfast (includes champagne) in the American Cafe--watching the city wake up--was a terrific way to begin our vacation. We can highly recommend this hotel. 229477,flysalot,09/28/2006,Absolutely Marvelous Just completed a long weekend visit and stayed at the Amsterdam American Hotel and cannot recommend it enough. Staff was exceptionally helpful and friendly; rooms quite large for Europe; very clean; even extra pristine bathroom linens. Cafe American is terrific - a Sunday Jazz brunch is quite special. The location is nothing short of perfect - ease of access to trams in all directions; easy walking to everything; wonderful canal location.Unbelievably quiet; 24 hour service although entrance changes after midnight. If you have physical difficulties might not be best choice as there are some stairs in property and as a bath/shower combination you have to step into. Thought it was exceptionally good value for the room rate. A building with great history; fantastic staff and location; and a well maintained property I would most assuredly stay here again. 229477,uka,09/04/2006,Fantastic location! We were a group and we stayed at the hotel for three nights. The hotel has a fantastic location! Leidseplein is right in front of the hotel with many bars; nightclubs; comedy theatre; and restaurants. The museums are within walking distance. The rooms are of average size and all the rooms have had differnt plans of solution. The bathroom was ok; with large and clean towels. The twin beds are very comfortable and the rooms are aircondioned. Ask for rooms with canal view; these are located on the quite side of the hotel. Quality of the rooms are average. The staff are friendly; eventhough there seems to be a touch of professional friendliness. We had some trouble with our bookings but it was solved without further difficulties. We did not eat breakfast at the hotel as it was expensive. We ate outside and can suggest you a beagle and bean cafe situated on the leidsestraat; and it is on the lefthand side on the 2nd canalbridge from the hotel. You can get a lovely berakfast for 7 euros! There is a exercise room at the hotel; but if you are a runner i will suggest you a fantastic running tour through the Vondelpark; just a few hundred meters away from the hotel. Beautiful park and you can run and see! A maxi taxi to the hotel costs around 50 euros or else you can take a train to the centralstation and take tram 1 or 5 which stops just outside the hotel. 229477,Spencertraveller,09/04/2006,Great Value Great Location; suprisingly great service from staff and a nice big bed in my room. The breakfast was really good even for the EUR20 and the American Bar serves one of the best martinis I have ever had.Also; a nice little gym at hotel that is rarely used with a nice dry Sauna which is surprisingly for Amsterdam. It located close to museums and everything else; much better to stay here than hotels in the DAMRAK area. Enjoy! 229477,ewd2,08/30/2006,Loved this hotel My wife and I just stayed in this hotel last week. We absolutely loved it. The hotel; both inside and outside; is beautiful. We stayed in a room that overlooked the canal and had an outdoor balcony. We paid about 130 euro per night via the hotel website.There was no noise at all when we tried to go to sleep. We also went to the hotel bar one night; and it was very nice as well.My only complaints were that the room was quite small and that the comforter for a king bed was actually two seperate twin bed comforters. We didn't mind the small room; though; since we weren't in it all that much and had the balcony to relax on when we got back at night.The hotel's location is great as well. It's about a 15 min walk or a quick tram ride to the Dam Square/Red Light area; and it's only a five minute walk from the Rijksmuseum and Van Gogh museum. Leidsiplein is a terrific area to get a meal or a pint or jjust sit and people watch.All in all; I think this was a great hotel and located in the ideal spot if you're in Amsterdam for a few nights. 229477,Robothell,08/26/2006,Good Value For Money Stayed here with my girlfriend for a week in February. First visit to Amsterdam for me; my girlfriend had been once before and had all her belongings stolen from her hotel on the first evening. So we were a little apprehensive.The American is quite a grand hotel from the outside and has a beautiful grand dining room. Our room (can't remember the number) was on the 6th floor and had no balcony. It was an adequate size; had all the usual facilities; a decent size bathroom (I note other reviews had not such luck) and was quite clean. We were able to ask for a non-smoking room so we didn't have the problems other members had. There was a safe in the room (essential after my girlfriend's previous experience) free of charge. The decor in the hallways and the room were a little on the dated side.The hotel is in a very lively area of Amsterdam but this didn't carry to the rooms. There are plenty of bars; clubs; theatres and coffee shops nearby. The Picasso and Reiksmuseum are a short walk away and the Hotel overlooks one of the canals. Dam square is a 25 minute walk away or about 5 mins on the trams which stop at the rear of the hotel.All in all a decent; good value accomodation. The champagne breakfast is a must if you decide to stay here! 229477,Skipper39,08/11/2006,Great stay in room #408 I recently stayed in room #408 at this perfectly located hotel. My room had a nice balcony overlooking the canal and was of decent size. I found all the staff I encountered to be friendly and professional. I would definitly stay at this property again. I highly recommend the Amsterdam American Hotel. 229477,ETolan,08/11/2006,Don't be fooled by the grand facade!! A group of four of us stayed in the Amsterdam American in February 2006. After having booked two rooms in the new Rembrant Square hotel; building wasn't completed in time so we were upgraded to the Amsterdam American.Having seen the hotels website I was very excited and looking forward to staying there; and upon arrival was encouraged by the grand lobby and restaurant - however this was to change when we arrived at our rooms!Firstly; check in was a very long and drawn out process; and although the staff were quite pleasant; seemed to take forever. As well as this; the credit card details I gave at reception for security were later fraudulently used for purchases to the tune of 拢2500!! I have no guarantee that it was a member of hotel staff acting dishonestly; however it was the only time I had used this credit card in months.Once we left the lobby and got into the lift it was like we had stepped back in time! The marble floors had changed to 60's style carpet; and the spacious foyer was now a maze of dingy corridors! The hotel room itself served its purpose; but it was tiny. Especially the bathroom - it was virtually impossible to close the door while you were on the loo without taking your legs off!One of the evenings after a long days sightseeing (we had eaten on the way back to the hotel) we decided to have coffees and dessert in the hotel restaurant. We were served by a very eccentric man; who once he found out we only wanted desserts; looked at us as if we had horns and wasn't very friendly at all!We have stayed in Amsterdam before - and I was aware that their 5* hotels wouldn't be what I would class 5*; however I would say that this was more of a 2* hotel. Granted the location was OK; but the year before we had stayed at the Die Poort van Cleve hotel; just beside Dam Square; and were much more satisfied there. I thought the location was much better there too.All this said - if you get a really cheap deal to stay here; go for it; but don't be fooled into paying more to stay here thinking that the rooms or service will be superior to many of the other cheaper hotels to be found in Amsterdam. 229477,yuringa,08/09/2006,Super location; rooms fine This hotel is definitely well located for nightime fun (Leidersplein); museums and shopping. We stayed on the top floor in a good sized room but a tiny but presentable bathroom. The cafe for breakfast is a great setting and the room service breakfasts more than enough for 2. 229477,mummytait,07/15/2006,Really average; quite expensive Stayed at the American for 2 nights for a break with my husband without the kids. THe location is fantastic and the staff were really friendly and helpful. We thought the room was expensive (310 euro per night room only) and absolutely reaked of smoke (they won't let you have a no smoking junior suite???). We booked the split level junior suite as a luxury because of the pics on the web site and what we got was a tired faux art deco room with a bed deck. A bit dissappointing altogether. 229477,des101066,07/12/2006,reasonable value Just returned from a weeks stay in the American Hotel.Caught the 370 bus; outside the main entrance at the airport ; to Liedseplien [ good option 3.20 euros and dropped off 25 yards from hotel ]Was impressed with the art decco facade of the hotel; entered to find a very modern reception areaStaff were friendly and helpful and we were checked in immediately.Our room was okay more 3 * than 5 * [ a little disappointing after what we had already seen of the hotel ]with a balcony overlooking the canal; this side of the hotel was exceptionally quiet thru the night.[ a tip here we were in room 409 and believe the 6 rooms with balcony's on this side are rooms 412 -407 so you may want to request one of these ]the room had a king size bed; nice flat screen tv [ bbc12 ] ; mini bar; 2 telephones; desk area and chair. Bathroom was fine if a little on the small sideHousekeeping was fairly good although they did forget to supply us with towels one day; quick call to reception fixed the problem.The bar and restaurant were good; although it would have been nice if they were open later than 1 am.On the whole i would say we enjoyed our stay and if you can get the 14 day advance booking for a room it is good value. 229477,richardlondon,07/11/2006,Great hotel...although be careful with taxis from hotel. This hotel is in a great location and while my room was quite small it was very nice. Breakfast was a little expensive (20 Euros) but there was an excellent range of hot and cold food.Service throughout the hotel was friendly and helpful.My only concern was when leaving I was just about to get into a taxi of my choice when the concierge rushed out of the hotel and strongly encouraged me to get into a different taxi (one he clearly knew personally). I noticed this driver covered up the meter with his mobile phone and charged me a rip off rate to the airport (I was too tired to argue!)Maybe it was a pure coincidence; but I suspect not. Take care when taking taxi's from this location - there's actually a taxi rank just across the street from the hotel if you want to be sure.It was a disappointing end to an otherwise good experience. 229477,copahc,07/07/2006,Stay at the marriott instead I stayed her for 2 nights. The location is great but that was the only positive. This hotel was very expensive and was not 5 star. It was not worth the price at all. The staff at the front desk was very rude and charged us extra because we had 3 people in a room instead of 2. The room was very tiny; nothing like advertised; and we had a view of the alley. I stayed at the Marriott also; just across the canal and had a MUCH larger room for only myself and it was much less expensive. the staff was nicer there also. 229477,Bunpo,06/28/2006,Fantastic Location Stayed in American Hotel for 2 nights in June. Great location as beside Ledeisplein Square; which has numerous bars and restaurants. Quiet; comfy and clean room with King size bed and plasma TV. Would recommend getting a Tram from Central Station to Hotel as it is a considerable distance to walk and stop is ony 2 mins walk from Hotel. The Heineken Museum; Van Gogh Museum and Red Light District are must sees - if you want to go to the Anne Frank Museum; go early as queue was approx. 200 people long when we arrived at 11am. We would recommend The Van Gogh Cafe and Wok to Walk as cheap; tasty places to eat. 229477,IrelandSam,05/24/2006,Loved the Amsterdam American Hotel Myself and my wife have just returned from a 4 night week-end stay in Amsterdam at the Amsterdam American Hotel. The staff were very helpful and extremely efficient and the location of the hotel is excellent for a short visit as it is within walking distance of many of the sights and also on the main tram and canal routes. There is a canal stop outside the front door of the hotel. Apart from the Art-Deco restaurant; which is very beautiful with views out onto the square; the rooms are functional and comfortable.Our only complaint would be around pricing; we booked 5 months in advance and got a reasonable rate; but even this was non-refundable or flexible if we wanted to change it.We never had breakfast at the hotel becaue the base price for a meagre continental breakfast was 鈧?0 per head.If people are aware of this up front they will have an excellent stay as we did. The weather was excellent and the people we met were very friendly. A highly recommended destination for a week-end away. 229477,Chrisarm13,04/28/2006,HAD A GREAT TIME One side of hotel 229477,ATripAdvisorMember,04/11/2006,Very Impressed Stayed at the American this weekend for 3 nights. Booked online so was a little unsure what we would get until we got there.Asked for at least a double bed; and also room with view of canal; but when we got to the room; it was a twin with not a great view. One quick call to reception though; and a porter quickly met us on the floor we were on with a new key. We got moved to a 'smoking room' but you wouldn't have been able to tell; it had a king size bed; and perfect view overlooking the canal. The room was huge with lots of space too. Very pleased.The staff were very friendly and helpful. They allowed us to keep our bags at the hotel before and after checkin/out. The cafe american was very classy; and the bar american was very comtemporary with award winning cocktails too. Very impressed.The Hotel is situated in a perfect location in my mind. Right on a nice canal. Plenty of places to get breakfast on our doorstep. Either museums 5 mins one way; or shops the other. Walkable distance to most things; although trams were so easy to use the entire time (lonely planet guide book very useful). I found the whole area much more tranquil than the busy centre.All in all very highly recommended and would stay there again. 229477,Skyhooks,04/10/2006,1 x star Stayed at the American Hotel at the start of April 2006; will NEVER go back! This hotel is advertised as five star!! I would give it one star.DO NOT GET A ROOM ON THE FIRST FLOOR!!Room smelt of damp; rubbish bed; crap decor; badly in need of complete overhaul from ceiling to floor. After complaining I got moved to a 'two star' room; We are going back to Amsterdam but not to this hotel. 229477,MaxMumRB,03/31/2006,Great location; staff and room Location; staff and room - this place had the 3 things that are were most important to me on this trip. We spent one day night in Amsterdam and the location of the American Hotel enabled us to maximize our experience. We were greeted by a very friendly and genuinly helpful clerk at check in. She helped me out as I had lost my wallet. We were a short walk to a number of museums and galleries and just a few blocks away were dozens of restaurants with almost every cuisine represented. The room we had was very modern and reminded me of some of the W hotels that I've stayed in. 229477,ATripAdvisorMember,03/30/2006,Average "American" Hotel Worth Staying At We arrived at the American because our hotel; the Eden Rembrandt Square Hotel; was not yet opened (even though it was slated to open its doors in January; and was actively taking reservations for March!!!) The hotel was nice; very accomodating; and in a central area of Amsterdam - great for those who really like to walk and get a feel for the land.Right around the corner are many restaurants/coffee shops (I HIGHLY recommend the Rokery!!!)and the nightlife in the RLD is a 20 min. walk (strolling.)Great location; average hotel. Would stay there again; but only if I had to - I'd rather find another place next time. It's always good to hop-around to see what the city has to offer. 229477,Snr,03/15/2006,Great Hotel and Superb location! Organised a stag party to stay at The Amsterdam American and they really looked after us. A group of 22 Irish lads on a wild stag party can often put the fear of God into hotel staff but we were welcomed by very friendly staff and treated without exception. The rooms were clean if a little small but were more than enough for us. The smaller bar to the left of reception was excellent with both patrons and visitors. The barman was great craic!!This is a hotel that caters for all types of visitor and is fair and unbiased with all. I would definately recommend staying at this hotel whether in a large group or as couples. Might even take the missus back if she stays with me!!! 229477,gazmo,03/13/2006,Spot Hotel Stayed at the American hotel for 3 nights on the 6th march. I have no complaints at all for the price we paid (100 euros per night). I have stayed in many hotels and BB's in amsterdam over the years which have cost more or less this amount per night. This was by far the best. Our room was large (for amsterdam) kingsize bed; air con; nice clean bathroom. Towels and sheets changed everyday by a nice polite woman. In fact every member of staff we came across was very nice and helpfull.The only slightly bad point was the price of breakfast. 20 euros; ouch. So we just went in the square and got some at half the price there.The big cafe/resturant attached to the hotel is very good for lunch or an evening meal and not too expensive. i recomend the hot chocolate its brilliant on a cold day which it was for all 3 days. I would have no problems about staying there again; great location; great staff; love the dutch. 229477,MOH1,03/09/2006,Nice hotel but... My husband and I stayed at this hotel for 2 nights in December. The room was a good size and clean; with a small balcony; but the bed was too soft; a bit like sleeping on a water bed. The other problem was that the hotel's computer system had apparently broken down and the receptionist wasn't able to give us a final bill when we checked out. When the bill arrived in the post almost 2 months later; it included a 22 Euro charge for using the internet. Neither of us had used the internet and we didn't even have a laptop with us so watch out for bogus charges! 229477,ATripAdvisorMember,03/04/2006,good looks and in the centre of the action Had a great time at the American hotel; got a great deal with Expedia. Beautiful art deco hotel. 2 great bars/restaurant. Lovely rooms; we got an upgrade to have a balcony with canal view. Right in the centre of the Leidesplein; everything you want close by; lots of great bars; coffeeshops restos. Will deffo be going back! 229477,SaraP77,02/28/2006,Good room; nice hotel; great location Stayed here for 3 nights - originally booked into the new Eden Rembrandt Square hotel but were contacted a few weeks before arrival to say that this hotel would not be opening in time so they had transferred us to the American hotel for the same rate of 95 euros per night. Check in very efficient - we arrived at the hotel 3 hrs before official check in to leave our bags - no problem to do so and we were told our room would be ready within the hour. Had a great room (210) overlooking the canal - nice quiet room; larger room than expected and nicely decorated. Bathroom a bit small but no real complaint. We didn't have breakfast in the hotel as it seemed a bit expensive at 20 euros each but there are plenty of places to eat in the Leidseplein and surrounding streets.Location superb - lots of choice for restaurants; several tram routes go through there; walking distance to Vondelpark and Museumplein (and probably everywhere else had I not been 5 mths pregnant at the time!)American cafe a nice place to sit and have a hot chocolate and cake in the afternoon - fab decor and not too pricey.Only downside was being charged for internet access - 5 euros for 15mins to do our online check in for the flight home. Expected this to be free in a 4 star hotel but it saved having to be at the airport for hours so worth it in the end! 229477,KoeiSeun,02/27/2006,Great Hotel...but... This hotel is in a great location!!! Had a very large room with a 8'x20' balcony for 80 euros per night...What a deal!!! All staff we came in contact with were very friendly and helpful!!! We would definately stay there again!! Now the but.....It should be noted that I withnessed an argument between an American woman and the hotel manager on Sunday February 19th....The woman was disputing the telephone charges on her bill....Seems she made a 10 minute call from her room at a rate of 36 euros per minute!!! Thats right folks....36 euros per MINUTE!!!! The hotel manager ..although polite simply told her that was the rate...I went back to my room and looked....NOWHERE is there ANY information on what the rates are should you use the phone. Now; my partner and I are well traveled and know that one should NEVER use a hotel room phone for outgoing calls ...especially in a foreign country...But come on...36 euros a minute???? I wouldn't have beleived it had I not heard it myself!!...Bottom line...great place...just stay away from the phone! :) 229477,nedben,02/21/2006,Absolutely Fabulous Four globe trotters travelled to Amsterdam in February 2006 and found there a superbly warm; welcoming and very friendly hotel. Both couples had wonderful rooms on different floors. All of the staff were very attentive; nothing was too much trouble. On the Saturday evening of our stay we had lovely meal in the Hotels restaurant; the choice and the quality of food was absolutely fabulous. In conclusion a Great Hotel comes heartily recommended. 229477,CMRMidlandsUK,02/21/2006,Very Good Weekend Break My wife and I went to Amsterdam with our 2 friends; from Friday 17 Feb till Sunday 19th. We found the hotel to be just what we wanted. Friendly Staff; good rooms with soft beds; hot water; to fill the large bath tub. Location is good (use tram 1; 2 5 or 11 from Central Station) Sauna; good. Breakfast on the high side at 鈧?0 but plenty of eating-places to hand. Dinner in the American Restaurant spot on. (Nicely presented food; in the 1920 surroundings) To sum up; great for the cost; staff wanted to help. 229477,jenros19,02/20/2006,Small Room for money We stayed in this hotel for two nights. I did not spend much time here as it wasnt as central as thought. I was a very very small room and our friends had this problem too. Quite out dates and looking out onto a building site accross the road. The window didnt open or close with ease. We had to ring down to get a kettle. The bathroom was dusty. If staying here do not stay on the 1st floor. Other rooms where better. It was expensive for the type of room we got. Def not 5 stars or even 4. 229477,brum1955,02/06/2006,Fantastic Hotel; fantastic location There is simply nothing bad to write about this hotel.Staff/Check in..10/10Porterage / Concierge...10/10Room......10/10Location...10/10Food/ Restaurent/Cafe/Bar...10/10Done Amsterdam loads of times; never stayed here before but will now never stay anywhere else whenever we are in town. One of the best hotels we have ever stayed at anywhere in the world. 229477,ATripAdvisorMember,01/24/2006,Kooky Design - Great hotel Although I do not agree with their design aesthetic and that is important to me; I was extremely pleased with this hotel. It's location was perfect for daytime shopping and nighttime clubbing. About a 20-30 minute walk max to anything and much closer for most. Good sheets; comfy pillows; big flat screen TVs with a closed circuit camera fixed on the Leidseplein which is absolutely hypnotic - even more so after stopping by a coffeshop.Highly recommended - especially if you can get for a discount rate (I got in at 110 Euro/night). 229477,RDenton,01/11/2006,Good rate for the room More photos 229477,magvictoria,01/11/2006,Nice hotel but not the best .... After staying in Swissotel on Dam Sq. we spent 2 nights in American Hotel. We got a spacious twin-room with a canal view. I really liked the room. The bathroom was rahter small but modern and clean.We had breakfast - it's really excellent for the price.At the check-out I noticed that we were charged about 60 Eu for telephone calls. We used IP card wich is supposed to have free outline connection. But the receptionist said with a smile that they charge every!! outline connection 2 Eu. So you have to pay for every attempt to dial the number. It was rather disappointing thing because that trip we stayed in 2 more hotels and never heard about such a connection charge.On the last evening I asked the consierge to book airport shuttle seats for us. And in the morning while we were having breakfast the bus left (10 minutes earlier ) without us. We had to wait for about 20 minutes more...Is it 5 stars hotel??But I would recommend this hotel to those who like the location and nice canal views. 229477,Sweep,01/05/2006,Funny Smells and unfriendly staff I stayed at this hotel on business for two nights and I really didn't warm to it. The main problem for me; and when checked for some of my colleagues; was that our rooms smelt really musty - kind of damp and old. I also found the staff to be quite off-hand and not particularly accommodating which was odd considering we were having a conference there and spending quite a bit of money. On checking out they messed my bill up and made me so late i had to run for my plane. We will not be using them again.I'm sure this hotel is fine for a budget; city break but don't stay if you expect business class facilities (they don't have this level of service or support) and don't stay if you like luxury or glamour - it's really quite basic. 229477,ATripAdvisorMember,01/02/2006,Excellent experience at a bargain price. Amsterdam American 229477,tiaUk,12/29/2005,Excellent hotel in a great location! Stayed at this hotel for 2 nights over Christmas. Must admit...we were a bit anxious after all the recent reviews on this hotel. However; when we got there at 9.00am the staff were extremely helpful and we had no problems checking in early. There was a slight musty smell as you step out of the lift. Our room was modern with a great view and was spotless with a plasma TV. The hotel is within easy reach of all the major bars; restaurants and tram routes. The Sports bar across the road is brilliant for breakfast. If you do not enjoy museums; do not take the boat trip located outside the hotel. Its a waste of 2 hours. We were very pleased with the service we got and would definitely stay at this hotel again.P.S. Do not believe a word the concierge tells you as it seems like he is on commission for everything. Get our own facts for the tourist information down the road. 229477,mfreund72,12/29/2005,One of Europes Best; Great Location! Hotel Room 229477,lisha22,12/19/2005,Loved the American I was a bit iffy about this hotel because of all the recent reviews; but I loved it. I was there for a total of 4 nights. I stayed for two; went to London for two nights; then I returned for two more nights. They were very kind and even put us in the same room without our asking. I thought that was great.Anyway; the room was very big and very comfortable. Decor was very nice and not outdated!The bathroom was huge with a big soaking tub!The bed was also very big; and it was not two smaller beds put together. I really liked the location of this hotel. Tons of restaurants and pubs to choose from. If your looking to stay near the Red Light District; this is a bit far. Probably a 20-30 minute walk; but it was fine. We actually enjoyed walking to the City Center. The Van Gogh Museum is about a 5 minute walk from here. We didn't get a chance to eat at the American Cafe; but it's beautiful. We ate at the Pancake Bakery one day after visiting the Anne Frank Museum and it was delicious! Don't order the plain pancake; there are so many better choices. Don't be shocked; there not the typical pancakes we Americans are used to! If you're looking to do the canal tour; don't do the night one! Almost half the people on the boat passed out because it was so boring! It's not as romantic; but there's lots more to see during the day. Plus it's half the price. If you have time; I would suggest taking a day trip to one of the beach cities to have some sea food or going out to see the windmills. 229477,ATripAdvisorMember,12/09/2005,Lovely Hotel and great location We have just returned from a weekend break in Amsterdam and found the American Hotel to be a perfect base. Situated in a quite corner of the Leidseplein the hotel has easy access to number of tram routes and also canal boats. The staff at the hotel were very pleasant and the deluxe room we had on the 5th floor looked very recently redecorated with LCD TV; etc. I would happily stay at this hotel again. 229477,ATripAdvisorMember,12/09/2005,Wow!!!! There isn't much I can say about this. The cupboard doors fell off the room was slightly grotty but the location and service was fantastic. I loved every minute of staying here. I had a room with the biggest window you have ever seen. I had trouble carrying it out in my bag when we checked out. 229477,ATripAdvisorMember,11/16/2005,Sort out the breakfast We stayed two nights in this hotel last weekend. the room was OK; comfortable beds but a bit noisy with building works across the road. There was limited tea and coffee provided in the room; but a biscuit or two would be nice. Had to call room service for bath towels and face flannels. We tried the champagne breakfast the second day as an alternative to the good value pancake house across the road (spliffs optional but not provided!). Considering that this costs Euro 17.50 each; on top of the fairly high room charge; it does not represent value for money. When we came down at 9.30a.m.; most of the hot items had gone cold. Not very appetising. We have stayed in Day's Inns in the USA for a third of the price including basic breakfast and better standard rooms. It is time that European hotels stopped ripping customers off. 229477,ATripAdvisorMember,11/07/2005,Eventually excellent Location is excellent; one can walk to all the major attractions. Trams 1;2 or 5 take you directly from Central Station to the hotel.I booked through the Summit hotel website and requested a non-smoking room in a quiet location. On check-in; I was told that my room on the second floor met these requirements. As the room was not ready (it was morning time); I was told to come back later. When I did; I was given another room on the first floor. It was a smoking room and very dark and dreary. So I returned to reception and complained. I was then given another room; a supposedly great room with a balcony. It too was smoking and was dark and dreary. So I returned to reception again and eventually got a super room on third floor. It was really super; modern; quiet; clean; lots of nice to have things etc. One small negative - walls were a bit thin which made me more conscious of love making (I got lucky!) than normal particularly as my neighbour seemed to be in her room all day with the do not disturb sign on.The Cafe at the hotel is a very popular venue; very nice indeed. I didn't take breakfast at the hotel as firstly it was too expensive at 17.50 and secondly; I probably wouldn't be up in time for it.So; in summary; a great hotel once you persevere with getting what you asked for. 229477,ATripAdvisorMember,10/28/2005,Slightly Over-Rated Stayed here for 3 nights on a repeat trip to the city. It would be tough to find a better location if you like the buzz of the nightlife. Or art museums. But I was thoroughly disappointed in my room - - it was the size of a small college dorm room. Service was completely average; no one went out of their way. And it was the positive reviews on this site that made me book it in the first place. It's above average (mostly for location); but it's not the Wow I expected after reading this site's reviews. And paying that amount! I felt fleeced. 229477,ATripAdvisorMember,10/22/2005,Great Location Rooms Just OK We stayed here for 4 nights in October. Based on the reviews I was expecting something a lot nicer when it came to the rooms. The hotel is basically the equivalent of an older Sheraton/Crowne Plaza that is slightly past its prime. We had an upgraded room but I'm not sure what it was upgraded from. The room was large but worn; it definitely needed some updating. The beds were very soft and for me; this was a problem. There were several good things about the hotel. The staff was extremely helpful; providing dining suggestions and making reservations. The concierge even went so far as to serf the web to provide various train schedules. The biggest plus for the hotel (besides the cool bar); is it's location. It is right near the museums and tram lines that will take you all over the city. Plus; given that Amsterdam is a very walkable city; it is an ideal location to walk to all the various attractions the city has to offer. 229477,lass,10/20/2005,Great location Excellent location; great views and nice bar slightly let down by rather dated decor in room. 229477,anushka,10/03/2005,good location - great hotel This is a wonderful hotel. Room was spacious and clean; staff were very helpful and friendly. The Cafe and Bar give the hotel a great atmosphere. The location is very good; plenty of good restaurants; tram stop and canal cruise close by. 229477,ATripAdvisorMember,09/18/2005,Wonderful breakfasts! We spent two nights at the hotel and I would recommend it. When we arrived our room was on the first floor; above the restaurant which was being renovated. We asked to be moved; due to noise and received an upgraded room for no extra charge. Staff were all very friendly and when we asked at reception for a missing remote control it was in the room by the time we travelled up in the lift! The breakfasts were amazing; including free champagne and there were daily newsheets for various nationalities. Would definitely stay here again. 229477,ATripAdvisorMember,09/11/2005,Loved this hotel Stayed in this hotel the last week of August. Booked the hotel on the net so was a bit wary; however; I could not have been happier. The location of this hotel is excellent; near bars; restaurants; shops and Vondel Park. The hotel itself was fantastic. The rooms were great- comfy beds; ideal bathroom of course not forgetting the mini-bar! The restaurant and bar food were both great; the bar also had an extensive cocktail list. Breakfast is an occasion not to be missed- everything you could possibly want; nothing like champagne to start the day! Have stayed in Amsterdam five times before but this was my first time in this hotel. One thing for sure is it won't be my last- I can't wait to return! Many thanks to the cheerful friendly staff. 229477,JonPotter,09/03/2005,Pleasant hotel right on a canal bedroom pic 1 229477,txskibum,08/30/2005,Perfect Location; Very Good Hotel The pluming was out and our room was not ready when we first arrived. But that very much overshadowed the clean rooms; good service; and prime location! When ever I return; this is the hotel I will stay at again; and again. Excellent! A+++ 229477,ToddWebb,08/20/2005,Great hotel; better location! Of the 4 hotels we stayed in; this was our favorite. But all hotels were about equal quality and each had it's own unique quirks.Some quirks were more annoying than others; but none ruined our trip or our hotel experience.The best thing about this hotel; above the others; is location. Leidesplein was the greatest location possible!Like every other hotel; the staff were super-friendly and helpful. But the Hotel American definately had a more moderm; more Americanized feel to it.If I return to Amsterdam; this hotel is the top of my list. 229477,NeilSherwood,08/01/2005,Very Impressed... My girlfriend and I have stayed in numerous hotels in Amsterdam; and this was the most modern hotel so far. We stayed in a lovely big room on the fifth floor which looked like it had been recently refurbished to a very high standard. The bathroom was very modern and clean; and the room itself was fitted with attractive and contemporary fittings; especially the bed which was extremely comfy and helped ease the body after a long day of wandering the canals!Considering I am usually very unimpressed with the standard of hotel rooms in Europe; the fact I was taken by this one is very high praise indeed!Highly recommended. 229477,ATripAdvisorMember,08/01/2005,A Perfect Stay My partner Stuart and I recently visited this wonderful hotel for a four night break in Amsterdam. Being an art lover I loved the art nouveau details present as soon as we walked in. We had a deluxe room which was lovely; very spacious with art nouveau detailing. All mod cons present; great coffee machine; fully stocked mini bar; and a great jet shower which puts ours at home to shame! The canal views were lovely and the location of the hotel was perfect; a stones throw from great bars and restaurants and the towns shops. The first night we ate in the hotel restaurant; it was gorgeous; beautiful food and surroundings again lovingly detailed with soft live music playing in the background. But the best was yet to come......We often went for drinks in the hotels cafe american; a great art deco bar with a reputation for attracting a rock star cliental; indeed the walls are lined with the famous stars the bar has attracted. In fact we saw Paul Weller the very first night! (I dismissed this at first but it was confirmed the next night by one of the bar staff!) A really friendly bar staff made us feel very welcome and even remembered our favourite drinks when we came back. A very relaxed vibe and a great place to eat too; whether you are after a big meal or snacks. All the staff were very welcoming and helpful; and it is definitely somewhere which we will pay another visit. 229477,Middleagedman45,07/17/2005,Loved It... We got an excellent rate online which included breakfast (a must!) We could not have been more pleased with the hotel and staff. The rooms and hallways are a bit dated; but they are spotless and have many amenities. Special compliments to both the reception and housekeeping staff which made the difference in our rating the hotel a 5 rather than 4. 229477,PSSmith,07/14/2005,The American Hotel; Amsterdam Based on the reviews on Trip Advisor; my husband and I decided to book a room at the American Hotel. When we got there at 12noon on our first day; the staff couldn't do enough to check us in early and even gave us a drink while we waited. Unfortunately; they could not accomodate our request for a non-smoking room as they said none were available. Try to get a room on a higher floor and one facing the canal if you do go here. We were given room no 8 which really stank of cigerette smoke and was quite dated. The bathrooms in this hotel is quite small but functional and clean.Anyway; we really did not like the room we were in so went back to reception to see if we could get another room. We had heard the receptionist telling someone else that a non-smoking junior suite was available but at an extra charge. Upgraded to that and it was lovely. I think you will get a non-smoking/smoking room if you book via the summit hotel site but not if you use a discount website. The rooms and corridors are genrally dated but very clean. I think they will be renovating it shortly.The staff at the hotel are really friendly and efficient. This definitely makes this hotel a really pleasant place to stay at. It is centrally located in Leidesplein and very easy to get to from the airport and city centre. Also; the restaurant is wonderful. Having coffee here is a very wonderful experience. I think anyone going to Amsterdam will have a lovely time as people are so tolerant; helpful and friendly. We'll definitely return to this hotel but perhaps once it has been fully refurbished. 229477,MollyB,06/28/2005,Very happy with the Amsterdam American. My husband; daughter and I stayed here on June 17; 2005. We were very glad we chose this hotel. We arrived early in the morning and our room was not available yet. Our luggage was stored for us and we were shown to the Cafe where we had refreshments while the room was being readied. I had requested a non-smoking room with a balcony and was given just that. It also overlooked a lovely canal. The bed was large and so comfortable the three of us were able to share the bed and have a wonderful night's sleep. The bathroom was a nice size; very clean and had a good shower. The room itself was large and also very clean. I liked the way the room was furnished. Our favorite part of the hotel was the Cafe Americain. Our room rate included breakfast and it was served there. A beautiful place to eat and enjoy a wonderful array of food and drink; including champagne. The coffee was honestly the best I have ever tasted. We enjoyed the atmosphere so much we decided to have dinner there as well. We tried two vegetarian dishes and both were delightful. Service there was very efficient and helpful. When I asked our waiter a question about the architecture of the hotel; he gave me a large packet of information on the hotel and its history. When I asked if there was a postcard available of the hotel; the front desk found a beautiful one done in pen and ink for me. The concierge was always available and at the ready with our luggage and a cab when it was time to check out.The location of the hotel could not be better. Situated in a fun and vibrant area of the city; it was also very quiet at night and within walking distance to everything. 229477,ATripAdvisorMember,06/23/2005,Not a 5 Star We stayed for 2 nights celebrating my 50th birthday. We were on the top floor down a poky corridor. On our arrival; we had to pass trolleys of dirty linen used trays in the corridor; not very 5*. Although our rooms were spotless; you could not swing a cat in the bathroom you had the feeling of being in an attic room. We were looking forward to our breakfast needed a table for 4. We were not shown to a table every time we tried to sit at 1; we were ushered away by rude staff. Eventually we found a table. The service was appalling; we had to keep clearing our own table asking for things. The few staff were rushed off their feet no Manager in sight. We were told they were short staffed. Compliments to the young lad doing the omelettes. When we complained to the Reception; we just got a gushing apology. Won't be staying again which is a shame as the location was good most of the staff very friendly. 229477,ansell,05/15/2005,loved the american We checked into the american; after a terrible experience at the hotel vondel. We expllained to the barman; in the bar americain; how terrible our hotel was; and he showed us through to the reception; and explained in dutch what had happened. THe receptionist then offered us a discounted room rate(160euros per night). Which although expensive was well worth every penny.Our room was fantastic; with a bed the size of a football pitch. The staff were friendly; and welcoming; and the reception and concierge were delightful.The facilities-gym; sauna; were excellent; and there was excellent room service; and batrobes in every room. They had everything you could need(I had forgotten my adapter; and one was sent up in minutes).The restaurant was very elegant; and although a little pricey; it is worth having breakfast at least once; if only for the choice of food. The bar is friendly; and serves an excellent strawberry daquiri; or a long island iced tea.I would not hesitate to stay again. 229477,ATripAdvisorMember,04/20/2005,Very nice hotel close to many bars and restaurants We stayed from Friday to Saturday at the Amsterdam American Hotel. Thehotel is a stones throw from Leidseplein (which has many bars andrestaurants and also close to the Holland Casino and Hard Rock Cafe). We really enjoyed our stay there. The staff was friendly and helpful.The hotel has a beautiful restaurant-but we did not eat there.Our room was very nice (Americans: it is not the 5 star we are used too;but it was nice just the same). We would stay there again! 229477,mrypg9,04/03/2005,Best hotel I've ever stayed at..... I cannot praise this hotel too highly. My partner and I stay here three or four times a year; usually for nine nights. We have had a standard room and a Junior Suite. Both were top quality in terms of cleanliness; comfort and decor.Breakfast and dinner in the stylish and tasteful restaurant are real value-for-money experiences. All staff are knowledgeable; efficient and friendly.Public rooms in this hotel are first-class - comfortable and quiet.We have spent Christmas and New Year here two years running; also celebrated our 25th anniversary in February 2005. We had a great meal in the restaurant; made even more memorable by the excellent Carlos; our waiter; who took the trouble to order a really special; fancy meal for my partner; who is vegetarian.The hotel is extremely well-situated; easy walking distance to city centre; museums and Vondelpark. Trams stop virtually outside.We are looking forward to our next visit in June. Staying at this hotel makes our trip to Amsterdam really special. 229477,superstupot,03/01/2005,Superb hotel! Great location! One of the best hotels ive stayed in. From the moment we arrived the staff were friendly speaking very good english. They let us check in early at 10-30 am which was very useful. The rooms were larger than expected; and very clean and well presented. At no point during our two night stay did we eat in the hotel but we did have a few drinks in the bar; it was amazing to sit in the bar and look at all the celebrities who have visited the hotel. Finally the location is outstanding; it is in one of the main squares about 10 mins walk from central station. Would recommend to everyone! 229477,ATripAdvisorMember,02/21/2005,Deco Delight...have the full breakfast! Just come back from three nights at the Americain (well; that's how they spell it outside the restaurant!) as a Valentine break. What a perfect hotel.The location is a little away from the central drag but that is only a plus. Positioned to one side of the Leidseplein (busy tram junction; restaurants and cinemas) this is a lovely; quiet retreat. We had a room on the 2nd floor overlooking the canal. The rooms aren't huge (but then you don't check into a hotel to spend all day in the room!) but they aren't cramped. Very clean; the bathrooms are also compact; neat and clean (once again unless you're planning on soaking for three days...) But let's cut to the chase...what sets this hotel apart are the bar and the cafe (seems to small a word for the size of the room!) The Bar is discreet and charming; the cocktails award-winning (ask for the margarita - it isn't on the menu list but it was no hassle for our barman!) but the crowning glory is the Cafe Americain. A huge vaulted-ceiling greets you as you step throught the doors...stain-glass and original art deco lamps...and a giant breakfast counter. From Chilled Champagne to fresh fish; Full english breakfast to European breads...it's all here! There is simply no finer way to start the day... Having checked out a few of the other recommended hotels; there's no question THIS is where we'll be coming back to in June for an exhibition at the Van Gogh Museum...oh; did I not mention how close the hotel is to all the Major mnuseums?..... 229477,ATripAdvisorMember,01/18/2005,Beautiful... We stayed here the weekend before xmas for 3 nights; arrived at about 9.00am; as we booked an early cheap flight with easyjet; weren't meant to be checking in until 2.00pm; but reception made us very welcome; showed us a room to chill out in until our room was ready; dropped the luggage off then had a walk around Amsterdam. Wow; what a beautiful city! - Anyway when I returned back to the hotel; I was shown to my room; firstly; it smelt of smoke; secondly; view was awful. I asked reception if there was anything he could do. It was my girlfriends 30th b'day (hence the w/end trip) I made sure reception knew this! He then gave me one of the nicest rooms in the hotel for no extra charge; with a beautiful view overlooking the canal! Staff extremely helpful; didn't eat at the restaurant as looked expensive I like to eat out in town; though coffee was nice there in the morning also the cocktail bar was a nice place to start your evening out. Basically this hotel is very art deco; some of the rooms are a bit groggy; but there are obviously some beautiful rooms too. I would recommend anyone to stay here; but as I always do - make sure you ask to change rooms! You never know whats available so long as your polite. I'm amazed how many people on this website write a review slagging a hotel room off who never actually asked to move rooms - if you dont ask you dont get - hotel receptions assume everyone is happy unless they are told otherwise!!! I hope you find this review helpful!!! Dennis. 229477,ATripAdvisorMember,01/13/2005,Misery Misery is the only word to describe this hotel. When my wife and I arrived we knew we were in for problems as the outside carpeting was shabby and littered. The room was narrow and the bathroom lacked all the amenities you would expect in a hotel that charges what they do. The towels were worn. When we complained we were given another room that was equally appalling. The pillows; if they could be called pillows were flat; flatter than a pancake. Since it was hot and humid we lowered the thermostat. This did absolutely nothing. We feel that the temperature is probably controlled by the hotel. After a night of sweating on rough and worn out sheets we were more than glad to pay the hotel the 100 euro penalty that we had unforntunately agreed to when taking the room. The penalty was for early check out as we had planned to stay three nights.I wonder how many other people have taken the loss for early checkout. AVOID THIS HOTEL. THIS HOTEL DOES NOT EVEN RATE ONE STAR 229477,ChilliPerthScotland,01/11/2005,Not too sure. Having sampled the delights of a variety of hotels; I decided to treat myself and girlfriend to a week here. I have always had a soft spot for the Liedseplien. Not a bad hotel; clean; efficient. I must say that I found it lacking in any real character; I guess that this once was a grand Hotel and the evidence of this is around; personally I found the lack of genuine warmth to detract from the potential of this place.I have to say that The Hotel Maas; round the corner on Liedsekade offers far better accomodation at more reasonable prices. Opt for the better rooms for half the price!P.S I am trying the Ramada Rooms and Suites mid Jan so will be reporting on this then ;-) 229477,ATripAdvisorMember,01/11/2005,Living on past reputation Stayed in this hotel over New Year. Although the rooms and decor are appropriate for a 5 Star Hotel; the service is very poor generally. They also turn the air conditioning in the rooms off in the winter; if the room gets warm as it did during our stay-tough luck-open the window! Service in the restuarant and bar was very patchy; so we took our business elsewhere. As a frequent visitor to Amsterdam; this is one of the most disappointing hotels I have stayed in. Would not returnUK resident 229477,ATripAdvisorMember,01/07/2005,Can beat place this for the money!! As a somewhat frequent visitor to Amsterdam; I have finally found a hotel that is relatively inexpensive and terrific. The hotel is centrally located in Amsterdam and is very clean and renovated within the past few years. The room we stayed in was large; clean and very comfortable. It is a close to a luxury hotel as you can get without the off-the-charts prices of some of them that we have stayed at. I would certainly recommend this hotel to anyone going to Amsterdam. There is no complementary breakfast but you wont be hungry with all the pastry shops and restaurants nearby. Highly recommend. 229477,ATripAdvisorMember,01/06/2005,Great location; good hotel Just spent 4 nights in the Crowne Plaza American and would recommend it. The best thing about this hotel is the location; just off the Leidseplein and 10 minutes walk from the Museumplein! Reading the other reviews here is seems the room types vary greatly; our standard room was spacious by Amsterdam standards (I've stayed in a number of hotels in the city); it was well equiped and overlooked the canal.Breakfast is excellent; it's cheaper to book BB rather than pay the 鈧?7.50 each day. Staff in general were pleasant and helpful; we didn't have any specific requests but I imagine they would have been dealt with promptly.The bar is okay; there's much nicer bars to sit and watch the world go by but it's fine for a drink before heading out. One word of warning; the bar has a resident mouse! He appears each evening once the bar is quiet; staff are aware of his existence but make no move to remove him. It didn't bother me but it might bother some people. 229477,gordie123,12/31/2004,Loved the place! We have just returned after a wonderful 4 day break in Amsterdam and can only rave about The Americain.Staff were helpful and friendly; particulary in the bar; where you can while the time away people watching. We asked for highroom with canal view which is what we got. Room spotless; well equiped and quiet.Location is great; handy for trams; museums; good bars and eating places all on the doorstep but just far away from the real biz at Centraal Station area.Have no hesitation in recommending.We booked via their own website and got a good deal. 229477,ATripAdvisorMember,12/07/2004,Nice hotel overall I booked the CP American for a surprise birthday trip for my boyfriend.I booked a standard double from the hotels own website.The room was slightly on the small side; but was high up and had a private balcony overlooking the canal. The room was clean and had some nice extras; such as bathrobes; free bottled water and biscuits. The decor was a bit outdated; but ok.The location of the hotel was great; being walking distance to restaurants; bars; Van Gogh museum etc.; and we weren't disturbed by any noise.We had the jazz lunch at the Cafe Americain which was great (I think it is just on Sundays). For 22 Euros you get a glass of champagne; as much as you want from the buffet and coffee after; accompanied by a live jazz band. Lovely decor in the restaurant and it has a romantic atmosphere.Hotel staff seemed friendly enough; but did not really need to trouble them for anything.Overall; room seemed expensive for the size; but believe this is typical of Amsterdam. Would be happy to stay here again. 229477,ATripAdvisorMember,12/06/2004,Good location but room could have been better. I stayed at the American for 3 nights over August bank holiday this year. We booked direct with the hotel as they had the best rate and we chose a superior room. Check-in was fine and we got a drink voucher and some chocolates for being Priority club members! The room; however; was disappointing. We requested a canal view because we had read in other reviews that the square can be noisy. We didn't get either. What we got was a room with only two small windows which both opened onto a small gap between our bit of the hotel and the other bit. So we could look directly into other people's rooms and they could see us! Because the windows were quite small and the buidling next door being so close we didn't get much natural light so the room felt a bit dingy. For a superior room I thought it was a bit small and odd-shaped (we were right at the end of the corridor). The furnishings were nice and the bed was comfy; and everything was nice and clean though. The bathroom didn't have a window which I hoped it would as it was on an exterior wall. It was ok sized but definitely not superior. To be fair; we didn't complain and didn't asked to be moved as I knew we wouldn't be spending much time in the room so maybe we could have moved rooms. All this aside; the hotel is nice and very well-located. You can walk to all the attractions (some are 20 mins or so away but the walk is very pleasant as there's so much to see). The trams stop outside too so its very easy to get around. The breakfast was graet! I think it was about 拢8 but its a massive buffet and there's even Champagne included! I would reccommend the hotel and I would stay there again but I would ask to be moved if I got that sort of room again as it wasn't worth the money. 229477,indigor,11/06/2004,Great architecture; great location; Generally very good;got off the museum boat from the central station and into hotel. Only downside was that we'd asked for a non smoking room and got a rather small room that stunk of tobacco. Otherwise the room was fine wonderful stained glass. The Cafe American is spectacular! Amazing art nuveau /secessionist with stained glass birds; mediaval knights; parasol light fittings. We ate there the first night and for 30 Euros had a very good 3 course meal with a canal trip included. I thought it was excellent value. Afternoon tea good too. Staff very pleasant.You could walk to the museums or up into all the central shops and to the 9 streets shopping; the bloomenmarkt; buy flowers there not at the airport. 50 tulips for 5 euros even in November. 229477,ATripAdvisorMember,10/22/2004,Fantastic Stay and great location Stayed 4 nights at the Crown Plaza American and loved. Location is the best in AMS. Staff was courteous/delightful and room was surpsingly large for a European hotel. I was upgraded to a room with my own private balcony overlooking the city. Everything in AMS is a 10 minute walk from the hotel. Breakfast buffet was steep at 18euro but had tons of options. Visited the Swisshotel while there and more pleased with Crown Plaza. 229477,AngelosLondon,10/19/2004,More attention neeeded Having stayed at the Crowne Plaza city centre; I thought I'd try the American. As an Ambassador card holder; I was upgraded to a room with two queen beds in it and I had a few freebies; like fruit; water and those famous Dutch biscuits! The problem were that the furniture and bedding seemed a bit too worn out and I won't even describe how stained the bed cover was!In future I will probably stay elsewhere.. 229477,ATripAdvisorMember,10/13/2004,Once Is Enough Good points - Location; architecture (internal and external); service; breakfast room; staff.Bad points - entrance not easily accessible (narrow street); billing included breakfast charge (but front desk very accommodating re reversal) Fatal flaw - house beer is Grolsch!There are better choices in this price range. 229477,mozzyd,10/06/2004,Amsterdam Awsome City; Hotel not quite My wife and i stayed over the august bank holiday weekend for 4 nights. The city is great; definately buy the amsterdam pass; great value. The hotel on the other hand did not quite measure up to expectations. We had a double superior room facing the theatre. I had read previous reviews which did say it could be noisy but did not find it disturbing. The room was small but very clean (unfortunately the hotel was full so no room change). There was no double duvet (2 singles) one pillow each (had to request 2 more). The lifts are slow but remember it is a listed building. We did enjoy the breakfast; slightly expensive but great surroundings and no need to eat until dinner! The food is excellent both breakfast and dinner! The customer service side was better on the day shift whereas the night shift were slightly off. I think some of the mainly American and Japanese guests did not get the relaxed atmosphere and approach of the restaurant staff to service. Don't eat there if you want a quick bite. The restaurant staff were always attentive and couldn't do enough for you; a definate asset. Try the bar cocktails were average prices (you never know some rich American may buy you a drink! yes someone bought a round for the whole bar; most generous of him!). To sum up Amsterdam is a great city but i think better value can be obtained elsewhere. 229477,ATripAdvisorMember,09/25/2004,Customer Service Blows! We loved celebrating Queen's Day in Amsterdam this year. The locals are beautiful! The Crowne Plaza American Hotel is in a terrific location- central to all shuttles but the hotel staff was not helpful. We had huge problems checking in. Due to travel delays we were charded full price for two hotel rooms (440 euros!) even though they rented both rooms out. Our rooms weren't available even though we were charged full price. We were never able to talk to a manager even though we stayed 4 nights. Six hours later we were shown 3 small; dark rooms before given a suitable room. We we not given our free drink coupons as members of the Priority Club. No concierge was ever available and the staff couldn't assist when you really needed help with reservations. Local calls were $5. We took a side trip to Brussells and returned to Amsterdam but chose a smaller local hotel over Rookies Coffee Shop ( 1 block away). They included breakfast for half the price and loved the personal service. Lesson learned: take the stairs and save tons of cash! 229477,RainsLondon,09/10/2004,Very nice for a weekend break Having taken advice from a good friend I checked tripadvisor for the hotel I booked; having read the reviews I promptly cancelled my booking and re-booked using tripadvisor has my guide. (THANK YOU).I took my partner to Amsterdam for his 40th Birthday; the Crowne Plaza was in a excellent location; the room was very clean and modern as per the hotel website; staff were very helpful especially when I requested a room change to one with a cancel view; however the view was lovely and the room very spacious but the furniture wasn't modern so we changed back to our original room which was very quiet but lovely with no fuss from the lovely girl on reception. The breakfast was lovely with lots to eat which amazed me since in Europe you just get a continental breakfast.My partner really enjoyed his stay I can't comment on the dinner but on reading the menu the price did seem expensive.I would recommend this hotel but would state that you read everything in your rooms before removing items from the mini bar since this is charged directly to your account.(I made this mistake; but it was quickly rectified at reception with no fuss.) 229477,maryobfl,09/03/2004,Great Location The view from our room 229477,ATripAdvisorMember,08/24/2004,Great location The best location in town. All attractions were within walking distance. The rooms were spacious and clean. A good choice! 229477,ATripAdvisorMember,08/15/2004,Very Good for a European Hotel; Some Problems My wife and I stayed in this hotel two nights in August 2004. We enjoyed our stay. Location is excellent. The room was very good; and had a balcony facing the canal. The breakfast buffet was superb. I would recommend this hotel to friends. Having said that; some minor problems that are worth mentioning: (1) We arrived on Wednesday at 14:30; and our room was not ready yet for check-in. (2) The next day; we went out of the hotel at 08:30; and came back at 14:30 to rest -- and this six-hour period was not sufficient for the hotel to clean our room. (3) Elevators are slow; and we got stuck inside them twice within two days (only for a short period -- but a scary feeling). 229477,ATripAdvisorMember,08/11/2004,Fantastic We stayed here for our Anniversary last year and it's a nice modern hotel. We were upgraded to a corner suite with a golf putter (!) and the room was very nice too. The breakfast choice is also very good and worth the visit - it's own bar is also very nice.It's very conveniently located near bars; restaurants; museums; parks; etc. There is a bus service that takes you to/from Schipol airport (Just over the road) which is excellent value.[We also had a goldfish in the room when we got there; but it died 2 hours after we got there - Definitely not sleeping then!)Recommended if you can get there. 229477,ATripAdvisorMember,08/10/2004,great experience Very courteous staff; room was well-appointed; lobby well-decorated. The adjoining bar was good; and the breakfast buffet was exceptional. The location of the hotel is perfect--museums; coffee shops; casino; clubs and restaurants; and shopping are all nearby. Well-recommended. 229477,mitchmurr,08/08/2004,Great Hotel This is a great hotel. The staff is fantastic and the rooms are perfect. Any complaints about breakfast are silly as the location of the hotel is the best in the city. You're right on the Leidseplain with cafe's everywhere. If you don't want to spend 15 Euro on a very fancy breakfast take a three minute walk. And as I've just said the location is fantastic. Right next to the very fun Leidseplain and just down the street from the major museums. Also silly are complaints about street noise. Yes it's a bit noisy until about 11PM but if you want absolute quiet you don't want to stay near the Leidseplain. 229477,ATripAdvisorMember,07/08/2004,Crowne is Perfect I got an excellent price and the room was absolutely perfect. We were 5 girls and we easily squeezed into a regular room with two beds. The location was outstanding. We never needed public transportation the whole time we were there. Hotel is just far enough away from the red light district; its only about a 5 minute walk. The best part of all is that we didn't have to stay in a hostel and get our belongings stolen; instead we stayed in a beautiful hotel with an indoor pool and an ideal location. 229477,YWait,05/04/2004,Chicken or the Egg It's hard to say if we liked The American because of Amsterdam or liked Amsterdam because of the American. We were upgraded to a lovely large room in the historic building. It was nicely furnished although the fabrics and carpets were a little worn. The staff was very welcoming and gave us excellent restaurant suggestions. This is the place to stay if you want to be central to everything. One of our favorite things to do in the morning was to watch local people commuting to work while we had coffee in the dining room. Bicycles; trolleys; cars; taxis; boats all going in hundreds of directions. We instantly felt a part of this wonderful city and stayed several days. 229477,deb0402,04/11/2004,great hotel--on noisy square! The American is a very lovely hotel with a wonderful concierge! Our room was very large and had all the amenities! The only down side was that it faced the square and was very nosiy at night. We asked to be changed but there were no rooms available. I would request a room facing the canal; especially if staying over on a weekend night. Also; try to get a rate that includes breakfast; since the breakfast is expensive in the hotel. 229477,pjfan01,04/07/2004,Nice hotel with great location Stayed at the Crowne Plaza for 3 nights from March 24-27....The hotel is in a great location for exploring Amsterdam and steps away from bars/restaurants/shopping and grocery...The room was above average in size for Europe and the amenities were above average also...the bed was quite large and comfortable and the bathroom was large...there were even ice makers on every other floor!!!....The restaurant was crowded and overpriced so we skipped it; but the bar was very entertaining and very busy at night....Overall; I would stay here again at a reduced rate but not sure if it would be worth the cost at regular rates 229477,BobtheQuiz,04/01/2004,A classy hotel I took my wife to the American for a long weekend. I booked a 'superior' room; rather than a junior suite and was not disappointed. The room was huge; well furnished and with views over the Liedsplein.Didn't bother with breakfast; don't tend to in hotels; but enjoyed the American Bar in the evenings...All in all a classic hotel; well furnished; well positioned and divine Art Nouveau architecture. Not cheap; but this should be up there in the top ten around the world... it's in my top ten and I'd stay there agian without hesitation. 229477,travelwblondie,02/28/2004,Love the Crowne!! Husband and I just returned from 5/wonderful days at this gem of a hotel...wow wow wow!!! This hotel is in the best location. Every single restaurant; pub; water taxi; tram stop are right outside the door. So you don't have to walk far at all - everything is at your feet. The prices are a bit high and the dollar is down right now. We are from California but if you can afford it - then this hotel is a true beauty. We paid $140.00 Euro a night. We had a gorgeous huge room with french doors that opened up to a gorgeous huge balcony overlooking the whole city. it was sheer luxury. The room had a beautiful minibar; robes for us; nice big bathroom with SHOWER tub. The staff will do anything for you. Wonderful restaurant onsite and a great fun bar at night with wonderful fun people to meet. We loved this hotel. You will not be disappointed. If you want to be right in the heart of the city - this is the hotel for you! Thank you Crowne Plaza!! 229477,uklauren,02/21/2004,mixed feelings a great position with lots of activities and restaurants right outside the hotel and trams in all directions but the hotel itself is nothing special for the price. We booked a junior suite and when shown to our room demanded a change of room. The first one they showed us was tiny. The second one was larger but by no means a suite and the bathroom was minute. We found the reception staff quite rude and officious. The American Bar is very good with great bartenders who make perfect drinks. The American Cafe where they serve breakfast for 15 euros was understaffed. The breakfast was very average for that price with rubbery eggs and the same food each day which is unimaginitive. Beware though; Amsterdam wakes up around midday and there is nowhere else around to get coffee or breakfast. We would not stay there again; it was too expensive and not good value. Verdict - SHOULD DO BETTER 229477,ATripAdvisorMember,02/14/2004,fantastic location stayed here in dec 2003.best location in amsterdam.right next to leidspein but not noisey a lot classier than dam square. pbe prepared to spend a lot int he bars tho. nice rooms quite large. not dutch at all but i wanted to know it was going to be a nice room as amsterdam can be a bit dodgy.definatly please witht he stay. hope to return soon. 229477,ATripAdvisorMember,01/31/2004,Enjoyed our stay showReview(1622795; 'full'); 229477,ATripAdvisorMember,01/28/2004,Smelly; dark; dank rooms; and truly inhospitable staff showReview(1617547; 'full'); 229477,ATripAdvisorMember,11/23/2003,Location good; a bit overrated showReview(1496644; 'full'); 229477,HolidayInnCustomer,11/20/2003,great features showReview(1494208; 'full'); 229477,ATripAdvisorMember,11/04/2003,Good location - good service - premium dollar showReview(1437038; 'full'); 229477,DavB,09/15/2003,Frequently visited showReview(1331298; 'full'); 229477,ATripAdvisorMember,08/23/2003,GREAT LOCATION showReview(1256922; 'full'); 229477,ATripAdvisorMember,06/26/2003,Fabulous! showReview(1109014; 'full'); 229477,ATripAdvisorMember,12/16/2002,Nice on the outside; distinctly average on the inside showReview(824263; 'full'); 229477,ATripAdvisorMember,10/19/2002,Wow; what a city! showReview(719921; 'full'); 229477,lass,10/01/2008,Rapporto qualit脿 prezzo ottimo... showReview(20628917; 'full'); 229477,lass,09/20/2008,Unico difetto; non imputabile... showReview(20890777; 'full'); 229477,lass,09/03/2008,un tr猫s bel h么tel; central et confortable showReview(20554074; 'full'); 229477,francyroma8,08/26/2008,amsterdam hotel showReview(19367980; 'full'); 229477,lass,08/25/2008,HOTEL FANTASTICO MA SCARSA IGENE E PULIZIA. showReview(19636612; 'full'); 229477,lass,08/20/2008,bello e in ottima posizione showReview(19636610; 'full'); 229477,evi2912,08/19/2008,Entt盲uschend ! showReview(19109225; 'full'); 229477,lass,06/11/2008,H么tel de Charmes Pour un s茅jour romantique showReview(17439980; 'full'); 229477,lass,05/16/2008,Un bon h么tel showReview(16601841; 'full'); 229477,lass,05/08/2008,war toll showReview(16601840; 'full'); 229477,lass,02/07/2008,posizione perfetta per girare a piedi la citt脿 showReview(13975360; 'full'); 229477,lass,01/03/2008,Im Herzen von Amsterdam showReview(13192723; 'full'); 229477,lass,12/27/2007,CENTRALE E BELLISSIMO showReview(13192724; 'full'); 229477,lass,12/04/2007,Grand luxe showReview(13192722; 'full'); 229477,lass,11/06/2007,peccato per la pulizia showReview(11305663; 'full'); 229477,TheCat69,07/30/2007,Buonissimo showReview(8262368; 'full'); 229477,lass,06/26/2007,Comodo e centrale showReview(11491046; 'full'); 229477,lass,03/11/2007,Un peu d茅莽u showReview(11396398; 'full'); 229477,lass,02/02/2007,Les chambres sont spaaaaacieuses ! showReview(11393394; 'full'); 229477,lass,01/16/2007,Perfetto come base per visitare la citt脿 showReview(11385287; 'full'); 229477,lass,01/07/2007,Nous y retournerons lors de notre prochain s茅jour showReview(11385285; 'full'); 229477,lass,11/29/2006,Mittendrin und guter Service showReview(11377384; 'full'); 229477,lass,08/18/2006,Bon h么tel tr猫s bien situ茅 showReview(11350150; 'full'); 229477,lass,03/17/2003,濂虫€у悓澹簩浜恒仹锛撴硦銇?.. showReview(19917747; 'full'); 229478,teentraveler95,01/03/2009,Really friendly people! The hotel is like in the centre; with the main shopping malls really near; and the place to take a boat cruise really near; then a few main streets are nearby and all. The faculty is all really welcoming and friendly. The breakfast variety was good and it all was delicious. I really enjoyed my stay in this hotel. 229478,LynGreenleaf,12/07/2008,Had A fantastic Weekend away with The family I have just returned from a fantastic weekend away for my husbands 50th Birthday. I went with my three daughters aged 22;19;17. The eldest daughter goes to Amsterdam quite a lot and she said that the plaza has been the best hotel by far. We had two queen size room on the first floor with connecting doors. The rooms were clean and the bedding looked brand new. We also had bathrobes and slipper to use for our stay. The hotel also left Complementary chocolate. We made use of the gym; swimming pool and Sauna which we near enough had to ourselves. The hotel supplied all towels for use in the sauna and around the pool. I had trouble with the safe on the first night and security came up straight away and sorted it out. I can not comment on the food in the restaurant because we did not eat in the hotel. We knew the hotel food was quiet expensive so we ate out. The staff were very friendly and polite. I can not fault the rooms or staff in anyway. I would definitely use this hotel again and I would most certainly recommend it. 229478,JafaAuckland,12/07/2008,Great location Our booking was part of a Eurostar package; and we spent 3 nights at this Hotel. The room was OK with queen size bed and ensuite. What we liked the most about this hotel was the central location. Moments from Centraal Station; it made navigating our way from tourist venue to tourist venue throughout Amsterdam; very easy.The staff were polite and friendly; the room clean and well appointed. We didn't have any meals at this hotel as we found it rather expensive; the location offers hundreds of small eateries/restaurants within walking distance however.The most off-putting factor about this hotel is the cost. By the time we'd arrived in Amsterdam we'd travelled through part of Europe and collected a pile of dirty laundry. The hotel offers to clean your laundry at a starting rate of 3 Euro for a pair of boxers. Fortunately we found a laundrette where we managed to clean the whole lot for 3 Euro! Breakfast is 22 Euro; but most disappointing was the city tax of 15 Euro per night that we discovered on checking out! 229478,nicoch,12/04/2008,An average chain hotel The location is convenient; the rooms are OKish and so is the bathroom (but both would benefit from a refresh). The queen beds are nice.The breakfast is very average considered that they charge 24EUR for it. Quite pricey and so are the room rates. 229478,Zuev,11/22/2008,liked the location; but didnt like the price! Stayed at Crown plaza for 3 nights; I wrote below that I liked and disliked in the hotel: What I liked:* Great location: Hotel is located near Central station 鈥?do not need a taxi just walk to the hotel for 5 minutes; near Dam square and red light district.* Staff nice and helpful.* Breakfast is good.* has air condition and tea/coffee marker in the room.Didn鈥檛 like:* The hotel is very old; also I would suggest renovating it.* The price extremely hi for this average hotel. * No free internet in the rooms.* Parking is very expensive!!! 229478,ClevlandPotash,11/18/2008,Great location Stayed here for a weekend in mid-November. Hotel was fine - very good location; close to bars; restaurants; canal boat tours centraal station - it was clean and efficient and we had no complaints. We had read previous reviews and knew what to expect - despite the Crowne Plaza brand this is three star/travel inn standard (not the four star advertised) - so find a good deal only pay three star prices! Amsterdam is a great walking city - just watch out for bicycles!!! 229478,JonnySLondon,11/08/2008,Good Location. The hotel is a short walk from the Central Train Station but tucked away around the corner from the main nightlife streets.The staff were friendly and helpful.The room was only passable.Our room had two large single beds instead of a double. It was clean but not in the slightest bit flashy. The window of our room looked out into the centre of the hotel and so was quite dark. This was probably preferable to the others in our party who had a room overlooking the street in front of the hotel and reported that there was quite a large amount of partying noise throughout the night.I did like the Amsterdammer bar but wasn't overly impressed by the food in the Dorrius restaurant.Overall; there wasn't really too much wrong with the hotel; but for the price I would have expected a bit more. It seems that you don't get much for your money in Amsterdam these days. I don't remember that being so much the case last time I stayed there (about 6 years ago). 229478,charliec6061,10/19/2008,Pricey; but nice!! I stayed here with my husband in July 08. We usually hire a boat/ apartment; but because he had a free night; so we decided to go a little up market and book the Crown Plaza.It is in a perfect loction; 5 minutes walk from the train station; right near the shops; but not on the busy main Dam street.The hotel itself is very clean nicely decorated;with marble floors etc. The downstairs pool is great as you can swim 24hrs a day; if after 12pm you have to get the night staff to open it. (I think they are just checking that you are not too inebriated to swim) We swam every day had the pool to ourselves every time!!The rooms are very large; view from the windows is down onto the shopping streets. The bar is dark; but very cosy. Dark wood; leather chairs; candles on table that kind of thing. My only complaint was; the room service food was terrible; don;t go there!!Overall lovely hotel; very pricey; but aren't they all in Amsterdam City!? 229478,nsander,10/01/2008,Not too bad Having stayed here a number of times in the past the hotel is beginning to show wear a bit. Staff were pleasant and helpful throughout which is always as I have found it.The room facilities are as you would expect and the rooms are quite spacious (from a European point of view).I like this hotel because of it's proximity to the Central Rail Station where I can get into and out of the Airport quickly without relying on a taxi (or other transport).Food is of a reasonably good standard for breakfast. The Restaurant is highly regarded for it's Dutch food.The hotel is close to the nightlife centres without being on top of them - Dam Sq being about 5-10 mins walk. 229478,Moanypants,09/17/2008,Alright for the night I have recently returned from two nights at this hotel for business. The location is fantastic - close to everything; but far enough away not to be noisy. Breakfast was good; although suffers from the usual silly prices (24 euros). I didn't go to the gym (why when you can run around the city?!) and I; as well as all of my colleagues; said we slept well at night. The bathroom is quite small; but fine for one person and many rooms (including the one I was in) have no view at all. One of my colleagues was very fortunate to get a room on the 6th floor with a balcony; which offered a nice view.Checking in and out was very smooth and the staff very helpful. Prices are on the high side for what you get; but the location is good. I have previously stayed at the NH Barbizon (a few minutes walk away) which is a nicer hotel but has much more noise outside in the evenings. 229478,lebelgo,09/16/2008,Fine hotel--except the rates Gym 1 229478,mclassic,08/31/2008,Do NOT Stay Here! I made a reservation at this hotel following the reviews posted on this site. I don't know if it is hotel staff writing reviews of this hotel. But; this hotel is an absolutely terrible hotel. I urge you not to stay here. My initial reservation was for a 4 night stay. I only ended up staying 2 nights; because this hotel is so poor.Check in at the hotel was very smooth. The front desk staff was very courteous. I go to my room. Upon walking in; the room smelled musty and gave me the impression it had not been opened up in some time. Amsterdam is a very humid city. So; the staff should take care to leave the fan on in the room.The hotel room was small. But; many hotel rooms within Amsterdam are. So; this was not a big issue for me. I did notice that the furniture was very old. The bed was low to the ground. The bed comforter was also very old. I knew immediately that I would not be sleeping under that bed comforter.I proceed to plug in my laptop. There is only one available power outlet in the room. Five minutes after plugging in my laptop; the outlet is no longer charging my laptop. I disconnect the plug and reconnect. Still no power. I ended up having to reach behind the TV to use the power strip; which had one available power outlet. I needed to use the Internet to check e-mail. Upon signing on; I was informed by the sign-on page that 24 hours of Internet use would be $19.95 Euro. I immediately go to the front desk and ask for an explanation of this price. The front desk person told me that he does not set the pricing. I told him that I thought the pricing was excessive for Internet usage. He looked at my room info in the system and told me that I'm eligible for a 20% discount because I'm a Priority Club member. That bit of info still didn't make me feel any better. The desk person then said that I can use the Internet cafe around the corner if I wanted to cheaper Internet. I glare at him for a few seconds and walk away.I go to the bathroom within the room. Immediately upon waliking in I see that the bathroom is in need of an update as well. Fine; no problem. I look at the floors. The floor tile is full of black spots. There is brown mildew in the corner nearest the bathtub. The bathtub and shower are no better. The bath tile was not very clean either. I thought to myself disgusting. I did everything I could to keep my time in the bathroom brief. Once in bed; I could tell the bed was infested with something. My skin kept itching. So; I ended up putting on the included bathrobe and slept in a small corner of the bed for the entire night. The next morning I ask what the hotel's policy is on checking out early. I was told I had to pay them 100 Euro if I did not give them 24 hours advance notice. I went back to my room and did a search for hotels nearby. Once I found one I wasted no time letting the front desk know I would be checking out the next day.That was the worst two nights in a hotel of any hotel I've ever stayed. Do not stay at this hotel. There are much better options nearby for cheaper; that will offer better amenities. 229478,awoods,08/28/2008,Come on Crowne Plaza - spend a little money on your hotel What a location! just across the road + one block back from the main station... - very central; very easy to get anywhere.The hotel staff are friendly and helpful.... I was upgraded but if this was an upgrade I would not like to see a standard room.The room I got was tired; (that's putting it nicely). It was not large or luxurious; both things I associate with this chain. The windows did not open and the a/c was noisy.... no real reason for the windows not opening that I could see; they were just fitted that way around 20 years ago - I was only on the 3rd floor looking out into a court-yard.The inhouse restaurant was excellent; reception was good.... it just needs loads spent on the bedooms - especially for the rates they charge. 229478,AgentW4,08/25/2008,Tired Hotel - Needs Renovation I first stayed in the hotel about 9 years ago on a business trip and it was great back then. My partner and I were planning a vacation weekend this past holiday weekend. We found the Crowne Plaza City Centre available. The rate was around 鈧?78 per night for a double.On the plus side the reception staff were really helpful. Very attentive.I am sure the rooms have not been refurbished in a long while. The bed was very low and soft and the decor generally quite dark. The bathroom is the real low point. The tiles need re-grouting or least cleaning up so the mould does not show. The bathroom is also very tiny and difficult to squeeze in to use the toilet with your knees pressing against the side of the bath.Cleanliness OK. Location is the real selling point. The rooms need a face lift. 229478,CareBearCoventry,08/13/2008,Loved the Crowne Plaza City Centre Having read some of the other reviews after booking this hotel I was a bit apprehensive for our stay. However we had a great time and found the hotel ideal for what we wanted. Our room was plenty big enough for the two of us. There was also plenty of storage space for clothes etc. The bathroom was a bit of a squeeze but again fine for what we needed. The location of the hotel was spot on. We were in walking distance of all the attractions the station. We booked a canal cruise whilst we were there. It cost us 11 euros each for an hour cruise. This was a great way to see Amsterdam and once the cruise had finished we headed back to a lovely canal cafe we had spotted whilst on the cruise and had lunch / wine. We did ventured into the Red Light District. It was a real eye opener and to be honest we had a bit of a laugh. We sat in the Old Sailor pub and people watched and got talking to lots of people. Saturday night the weather was bad. Heavy rain. So we went back to our hotel and ate in the bar. The service was excellent. The barman kept checking that the music wasn't too loud and he provided us with a bowl of nibbles before our food arrived. When we checked out there was a mini bottle of gin on our bill. However it turns out that if things are moved in the mini bar this registers on your bill. The only things we had from the mini bar were the bottles of coke and at 7 euros each it was the most expensive coke I've ever drank! We got the train back to the airport which took about 10 mins. The station was minutes from the hotel and it is much cheaper to catch a train than grab a taxi which is what we found out!! All in all a great weekend was had by us both and we are now thinking of our next city break. 229478,CHendon,08/11/2008,Good Location for Walking; So-So for Families w/Kids My husband; 18 month old son and I stayed here for 2 nights in July. We would consider staying here again; if unable to find a better-value property.Given our short time in the city and young child; our priority was to be in a location that allowed us to sightsee on foot/stroller and quickly return if we needed naps. The location was excellent for this. It is a 10 minute walk from the Centraal Station; so we were easily and affordably able to take a train from the Airport. It is also surrounded by restaurants; shops and small grocery markets. We had no problems finding a place to eat or pick up odds and ends. A 15-20 minute walk in any direction allowed us to see tons of attractions. A possible downside on the location for those families with kids is that it is quite close to the Red Light District which wasn't a problem as our son is so young; but might give rise to interesting questions and conversations if he was older...The facility itself proved to be less than we expected. Given the price we paid and the reputation of the Crowne Plaza (and stays in CP's in other locations); we were underwhelmed by the room's dated furniture and decor. The beds were comfortable however and the room appeared clean.One other note about the room--the in-room mini-fridge operates on a system that charges you for each stock item removed (we only found those instructions on the inside of the fridge). So; even though you don't consume a can of Coke; just moving it to squeeze a botte of milk in will add the cost of the Coke to your bill. We were presented with a list of such costs; but folks at the desk were obliging in removing the charges when we explained that we had not consumed any items. 229478,Conner2dood,07/31/2008,Best choice near station I have stayed here several times and find it an excellent choice for Amsterdam; especially if you want to stay close to the activities around the station.Staff is very good and No Smoking policy is strictly enforced; you m;ust stand outside to smoke.Rooms are above average; hotel is very clean and ice is available on each floor;;;something not found in many hotels in Amsterdam. Prioce is high but then in this city; anything not expensive is not of very good quality. 229478,mckaykarenj,07/29/2008,Over priced for what it is. I stayed at the Amsterdam Crowne Plaza for a couple of nights during mid-July 2008. The hotel is located 5-10 mins walk from Amsterdam Centraal; which is one of the reaons I chose it. The deciding factor was it claimed to have a fitness suite - it has a pool so I was quite disappointed. However; I used my time walking the streets in the blissfully warm evening sun. The hotel doesn't have many amenitied but when you have Amsterdam on your doorstep this isn't a problem. I ate at a quaint Tapas bar a couple of blocks away on one evening; then Soup Kitchen the second evening. Both were good value for money; friendly and welcoming. The hotel lobby is grand; but the corridors are dark and the room wasn't fantastic. There was plenty of space and the bathroom wasn't dated; which is nice. I am in the Netherlands almost weekl and most hotels so far have had manky bathrooms with moulding grouting. Overall; the hotel tariff is expensive; the check in and and out was efficient and friendly; the room was comfortable and the location was great. I wouldn't rush back; but I wouldn't purposefully not return either. 229478,iamorgan,07/18/2008,Despite the other reviews; I thought it was quite good! I have just returned from a three-night stay at the Crowne Plaza hotel in Amsterdam CIty Centre and I was rather surprised to read so many negative reviews of the hotel -you have to speak as you find; and I was pleased; overall; despite there being some shortcomings. Briefly:PostiiveStaff -always; without fail; friendly; informed and helpfulFood and Beverage -consistantly first class -this is the thing the hotel does best.Location -four minutes from Central station; two minutes from the nearest tram stop.NeutralPool -it's quite small; but; this is a city centre hotel; so there has to be compromise somewhere. There is also a sauna and a mini gym which are both great; although a jacuzzi or steam room would have been nice!Room -My room was not small based on EU average and I can only assume that either there is another wing of the hotel with tiny rooms; or the previous reviewers have only ever stayed in US hotels -even then; an average NY hotel room is smaller than this room was. The bed was comfortable; and the minibar well stocked. The bathroom was ok and plenty big enough -the shower pressure; whilst not fantastic; was fine. Yet; the room felt a little tired; although it was spotless. There was BBC1 and BBC2 on the TV along with CNN; National Geographic with Dutch subtitles and BBC World Service for English language.NegativeI can't really find anything BAD to say about the hotel to be honest. If I was being picky; I would say that the rooms could do with updating and that housekeeping should refill the minibar every day; but; the hotel is a good place to stay in my view. 229478,hbgirl,05/26/2008,Needs updating and not worth the price My husband and I are actually still at the hotel; we were able to use our credit card points for our stay. Although the location is great; close to shopping and train station; this is definitely not a 4 star hotel. We've been in europe for about 4 weeks now and this is by far the hotel that has charged the most for extras. 22 euros for breakfast? Most breakfasts have been included. 19 euros for WIFI for 24 hrs (it's a small fortune to use the one at the business center)? WIFI has been free at all of our other hotels; except for Vienna where it was only 4 euros for 24 hrs. The room badly needs updating - definitely not worth of the 400 euros that is listed on the back of our door. We would be hard pressed to pay more than 150 euros for this room; and that might be pushing it. 229478,jg24fan,05/08/2008,Great Location I do not know where people you have putted this hotel down stayed at but it surely was not here. It is in a great location downtown 5 minutes from Central Station and the Various Canal Boats and cruises. 10 Minutes walk from the Main square. The room was ample in size and clean and the staff was more then helpful and friendly. My only negative comment would be about the costly fee for the internet which I found to be quite high compared to all past experiences. 229478,Cariad05,05/06/2008,Great staff We have just returned from a weekend break at the Crowne Plaza a birthday surprise for my partner. Finding the hotel is very simple. On leaving Central Station take the bridge to the right and cross the road being very weary of the trams (they stop for no one!!) Walk up the road and keep to the left the hotel is just around a bend. Check in was speedy and staff were plesant but when we got to our room not only was it very small a small double bed; it faced a brick wall and it also wasn't ready for guests. As this was a special occasion I requested to upgrade to a club room unfortunately for us we couldn't get upgraded until the next day. It was well worth the wait and the additional cost; the room was much bigger the bed more comfortable and the club lounge very welcoming. The staff were extremely helpful especially the consierge and the guest relations guy. There's a wide choice for breakfast including champagne; bucks fizz. Dorias restaurant was very pleasant portions were very novelle cuisine especially the portions we paid 15E for 2 bottles of water!!!!. The hotel is very central and everything is within easy walking. Must Do's all the usual tourist attractions and the canal cruise. Don't do D'Vijff Vlieghen restaurant the staff are pleasant enough; the food is awful. Our starter was given to anouther couple we had to wait an hour for another one and our main course had obviously been kept under some kind of heater as it was dry as a bone and when we complained we we're told that we order the veal well done it was burnt and dry!!! They didnt apologise so we asked for our bill and left. We had a fab time in Amsterdam but our experience at this restaurant was upsetting as it was meant to be a special meal to celebrate my partners birthday. However; we still love Amsterdam and 229478,AUKTourist,05/06/2008,Smokey Smokey Smokey We booked a two bedded non-smoking room and ended up after a two hour wait and lots of conversations with a smoking room. It was unbelievable the room was so bad they sent an air purifier which could not shift the smell. The Hotel claim they never got the e-mail and as it is used by tours and airlines for flight crew they claimed to be full. After two days everything ended up either in the wash or at the cleaners.If you are a smoker head for here; it is a good location but eat out. The restaurant and brasserie are typically hotel standard; use this site to find the best. Expect to pay top prices for a basic experience; there are better hotels in Amsterdam for the same money. 229478,BenjaB,04/20/2008,Nice hotel in a great location I stayed here on business. The hotel is a five minute (or less) walk from the Centraal (train) Station and a very close walk to most of the main areas. Although you can take the trams or rent a bike; I walked from the hotel to the Dam; the Anne Frank House; the Waterlooplein market; the Red Light District and more; just to name a few of the more well known sights. The hotel room had a nice bathroom; a convenient workspace and a good view; and the hotel itself had large working elevators; a nice bar and a very friendly staff. I would defintely recommend this hotel. 229478,LondonJetsetter,03/31/2008,Excellent location; helpful staff My girlfriend and I stayed here for a 4 day 3 night break over Easter. The location is very good. We flew into Schipol and took the train to the Central Station; the hotel is about 250m from the station; just cross the bridge and walk straight and you will see the sign. The hotel is also well located for public transport (the tram lines 2 and 5 pass right outside); canal cruises (the Holland International office is between the hotel and Central Station) and walking to most of the key tourist areas of Amsterdam.Check-in was quick and easy. We were moved over to the Guest Relations desk as I'm a Platinum Priority Club member. With Platinum we were upgraded to a Crowne Plaza Club room on the 5th floor (non smoking floor); and also given access to the Club Lounge on the 6th floor. I thought I may need parking on the Sunday night and parking is pricy (EUR 40 per night); but discounted for Priority Club members.The hotel is in two sections accessed by different lifts. Reception is on the ground floor along with Concierge; some meeting rooms; the hotel restaurant; the hotel bar/coffee shop and a small curio shop. There is a small gym and smallish swimming pool in the basement.We stayed in Room 513. Standard Holiday Inn style room. The decor is a bit dated but everything is in working order (except the in-drawer hair dryer - which was replaced after a phone call). The bed was quite low to the ground. The view was out over rooftops; looking down over the alley at the back of the hotel and a block of apartments behind the hotel. The bathroom was compact but not tiny. The shower pressure was dissapointing. The TV has a wide range of international channels and; strangely for Holland; BBC1 London and BBC2 London! Wireless and wired internet is available in all rooms. The room has a stocked bar fridge; and a tray with a kettle and tea and coffee sachets. Club Rooms are stocked daily with free Spa Red sparkling mineral water.As has become typical in four and five star hotels; unless you leave the do not disturb sign up whenever you are in the room; you are disturbed by a stream of staff performing functions like checking the minibar.The Club Room is accessed from a lobby on the sixth floor; then up a steep spiral staircase. The Club Lounge has impressive views over the rooftops of Amsterdam. They serve a complimentary continental breakfast in the Club Room each morning from 7 to 11. Breads; pastries; yoghurts; cheeses; cold meats; salmon; spreads; juices and boiled eggs. Choice of teas/coffees from coffee machine. The Club Room has two - very old and slow - PCs for internet access. They purport to offer printing but the printer had networking issues when we wanted to print so the duty manager helped us by printing it at reception instead. On checking the guest relations person suggested that drinks are served in the evenings; in the Club Room - however on the Saturday evening none were forthcoming between 6 and 7pm.We didn't need to use the concierge serice; but others did and they seemed attentive and helpful.We didn't eat at the hotel restaurant; or try the room service. We discovered some great take away places near the back of the hotel - particularly a noodle shop called Wok to Work - highly recommended and great value for money.All in all; a great stay; no major problems; would stay there again without hesitation. 229478,bowenp79,03/31/2008,Nice hotel; shame about the mice Stayed here for 5 nights during March whilst on Holiday.Check in was ok; huge disappointment when I got to the room as it was so small I couldn't even walk around most of it; this was after paying for an upgrade to a club room. Spoke to a member of staff and explained that I was a Platinum member and should get a decent room. When I said that it was the smallest room I had ever seen she did say that the hotel did have one room smaller. Luckily we eventually got moved to a room that we could stand up in. Room was clean but for some reason you had to climb over a chair to get into the bathroom. Views from the room consisted of other hotel rooms which was fairly entertaining at times.Club Lounge access was worth paying extra for; great continental breakfast in the morning; free tea/coffee and biscuits throughout the day and as much beer (Grolsch) and wine as you want in the evening. The lounge had great views over the city and a fantastic outdoor terrace . Club Lounge also had a family of small mice who seemed to be able to move very quickly when they knew you had food; bit off putting during the day but a few bottles of wine and you don't really care as much. Seemed odd that all the staff new about the mice but didn't do much about them. Hotel bar and restaurant (Dorrius) were great and certainly worth a visit. Restaurant can also be booked on top table if you want to collect some points. Anyway; overall a good hotel in a very good location. Complain until you get a decent room and you can't go wrong. 229478,roaminrobby,03/27/2008,no complaints great place to stay we stayed just for one night and found the staff very friendly and helpful;the room was spacious and clean and we wanted for nothing.we'd definatly stay there again 229478,AuntieAnne22,03/06/2008,Great base of operations! Called Holiday Inn reservations to make reservation. Got to the hotel and the clerk tried to refuse us a room because we exceeded the max number of people in a room. After we determined that Holiday Inn needed to work on their reservation system and got checked in; we had a very nice stay. Luxury showerhead (at least it seemed like it after a long trip); lots of hot water; firm mattresses; nice pillows; clean room; excellent location. A full breakfast buffet was included in our rate of 191Euros per night for four people. Breakfast was lovely with made to order omlets; waffles and Dutch pancakes. Champagne; all types of juices; breads; fruits; eggs; bacon; sausage; hashbrowns; cheeses; yoghurts; and coldcuts were also on the buffet.Nice; helpful concierge; nice pool area; internet cafe; 5 min walk to central station; and 2 min walk to shopping areas. 229478,marcyNorthYorkshire,03/01/2008,lovely hotel I can't believe the bad reviews this hotel has got..they must have stayed in a different place to the one we did. The staff were very welcoming; room was spotlessly clean; bed very comfortable; room looked out onto quiet street. The location was fantastic; less than 10 minutes walk from the Central Station and very close to lots of bars; shops; the old town and canal boats. We never had to get a single taxi anywhere.Th breakfast couldn't be faulted and the buffet offered a wide range of food including freshly cooked omellets; pancakes and waffles.There were sofas in reception and the bar was fine. I really couldn't complain about any of it. So ignore those bad reviews if you want a hotel that is situated ideally for a break in this lovely city. 229478,chrisi2007,02/12/2008,Great location our room 229478,laila2007,01/14/2008,Stay Away : old and moldy Stay away form this hotel. Many of their stuff in their rooms are old and need renovations; also our room smelled moldy. When we got back from vacation I noticed they charged us for our stay of 4 nights and then they had put in another charge for the same thing. They charged us 2x instead of once. Their management sucks and we had to basically call them back and forth for weeks until we got out money back. Bunch of thieves 229478,Hondacrv,01/06/2008,Great Location For City Break My wife and I stayed at this Hotel from 30/12/07until 4/01/08. The location is excellent and is a five minute walk from Central Station. We booked a Club Room which entitled us to Continental Breakfast and included free tea; coffee; soft drinks ;beer; wine and snacks to 11pm each day. The room was very comfy and a good size although the bathroom was small. It had all the usual ameneties and was very clean. The Hotel is excellently situated for travellers and there is plenty of shops ;resturants etc nearby. The tram stop is a short distance away and we found this extremely easy to use and inexpensive. A strip ticket costs euro6.80 and will be good for two people for about 4 or 5 runs. All of the staff were very helpful. The Hotel had a leisure centre which included a pool although we got no time to use it; the facilities offered looked good. I would probably book this Hotel as room only again as it is expensive to include the breakfast and there is numerous resturants/cafes acrosss the street offering full english breakfasts for approximately 7 euros. Overall a good experience and I would definately recommend this Hotel and it is one I would return to on a visit again. 229478,couturefan,01/02/2008,Crappy and Overpriced This place's one saving grace is its location but as Amsterdam is so small this really shouldn't be a factor. The furniture was very worn and old; the linen was off white and looked dirty and the room we got was freezing as the air con didnn't work properly. We asked (twice) way in advance for a room that was NOT over the front of the hotel. This was confirmed as being not a problem but of course we ended up with a room over the front of the hotel. The staff were on the whole nice but when our Connexxions bus(dont use this crowd you'll be waiting in the cold for your mini-bus) was delayed and we asked the desk staff to contact them we were told Connexxions is a third party and basically told to wait. Not service you'd expect for that price; though some of the staff were friendly enough. Which brings me to my last point. Without doubt; this is the WORST VALUE FOR MONEY hotel I have ever stayed in. The cost compared to what you got was abysmal. I only booked here because it was over New Years and literally this was the last hotel available. 229478,marek1978,12/28/2007,Good location; moderate price Very good location; close to central train station; trams; bicycle rentals and local attractions 229478,KimCambs,12/23/2007,Fantastic Location We spent 2 nights here and would say the location is fantastic. 5 minutes walk from Central Station; near to shops and restaurants with a 5 minute walk to Dam Square.The hotel is supposed to be 5 star; but we would say its a 4 star. The rooms we had were very comfy; especially the beds and we asked for non-smoking and thats what we got; although as a previous review said; there was definitely a 'smoking smell' in the corridors. The bathrooms could do with being refurbished; but were clean.The bar / reception area was ok; but we felt the hotel could do with a lounge area with setees etc.(there was one for Club rooms; but they were considerably more expensive rooms).The food was good in the bar and for the breakfasts; although sometimes the 'buffet hot plates' were empty and we had to wait for them to be replenished. We didn't eat in the restaurant.The swimming pool is not very big; but in a capital city centre I suppose to be expected; although we would have spent more time in the 'leisure' area had there been more there.Security was excellent as you needed your room key to access the lifts as well as your room and late at night they ask to see the room key before letting you in.The staff were friendly and all spoke English very well.We would definitely stay there again and recommend it to friends. 229478,roadwarrior30,12/14/2007,Showing it's age RECOMMENDED: A short walk from the main train station; this property is starting to show it's age. Dimly lit rooms; bathroom fittings showing their age. BUT this is Amsterdam and it's convenient location and relative quiet make this an OK choice for your visit. The restaurant is to be avoided. 229478,EuroCityWeekender,12/12/2007,Great location; spacious room; polite staff Stayed at the Amsterdam Crowne Plaza during early December. Would definitely recommend; based on our experience. At time of booking double room had requested non-smoking; but told that only smoking room available. Took the smoking room; but requested a move to non-smoking if another became available ... didn't hold out much hope; though.On arrival; warmly welcomed; plenty of staff on reception; excellent english and very helpful. Told us that we had automatically been moved to a non-smoking room when one became available; and were allocated rom 201. 201 was right at the end of the corridor - on the plus side; we were only joined to one room; on the minus side the room faced the street. Happy with this; as we tend to find noise comes more from adjoining rooms than outside the hotel. Hotel is situated on a main but not overly busy road - we noticed far more cyclists and trams than cars and this; along with the well insulated room; made getting to sleep at about 11.45 p.m. very easy. Quiet all through the night; too. No-one passes your door to go to their room; so no loud voices and banging doors.Spacious room with two double beds; and plenty of space for clothes; suitcases etc. One long double window; and another in opposite wall; so plenty of light. Small/medium bathroom; fully functional. Room; bathroom; linens etc. spotlessly clean. Hotel is excellently situated for travellers - 5 mins walk from main station in Amsterdam; reachable within 17 mins from Schipol airport. We were in hotel only 35 mins after arriving at schipol railway station. Hotel only a few minutes away from the start of the main shopping lanes; but far enough away from nighttime revellers that there was no noise after midnight. Didn;t try the hotel breakfast - never do; as prefer coffee and rolls in local cafes as part of the experience - but menu was extremely comprehensive and the usual price of 'bit more than you might hope to pay'. In-room tea and coffee making was good.Overall; a really good experience - the staff couldn't do enough to help; providing with maps and directions; keeping our luggage and being unfailingly polite. Would recommend trip to diamond factory in museum area. 229478,DonegalBhoy,11/29/2007,Expensive and poor I have just stayed in this hotel for the past 4 nights. I was supposed to be staying for 12 but moved hotels today as even though I was staying in a Club room it was VERY small and stank of smoke even though it was supposed to be a non-smoking room. Every night of my stay when I got back from work at night my card wouldn't open my room door. The rooms apart from being small were badly in need of refurbishment and the overall impression was very dated. For the price of 拢200 a night it was robbery. Definitely won't be returning. 229478,Minako,11/25/2007,ok; good base Rooms comfortable and fairly decent in terms of furniture and size. Dressing gowns and slippers provided. Our rooms were at the back of the hotel which was very quiet. As none of the windows in the rooms open up and smoking (including the obvious local smoke) seems to be allowed the air can get a little sickly as you go down the halls to your room.Beware of city tax when you book as you are not told about this until you check out. This was an extra 40 euros on top. This hotel is on the main tram line which was a huge bonus for travelling around or getting back when you are lost. If you are getting a taxi from the airport check with the driver first for the cost. There was a group of 10 of us and one taxi cost 65 euros whilst the other paid only 35 euros; it then cost us 58 euros to return and 39 euros for the other car (quess which one I was in; typical!!). 229478,Seattle98101,11/24/2007,Decent hotel; great location I stayed three nights at the Crowne Plaza on a business trip; and found it very comfortable. My room was clean and well-appointed (plenty of hangars and space to put things away; iron board; comfortable bed; etc.) although nothing special or memorable. As my time was mostly taken up with work; I didn't spend a lot of time in the room or ask much of the staff; but they were pleasant and helpful. What I appreciated most was the location of this property - very close to the train station; so quite easy to get to and from the airport via quick; cheap public transportation and no worries about traffic (versus the hotel shuttle; which takes almost an hour!) And you are in central Amsterdam so there's lots to see and do when you step out the door. I would definitely consider it for a leisure trip based on that.On previous trips to Amsterdam I have stayed at the NH New Amsterdam; at the opposite end of town. That is a fancier; nicer property but too far to drag suitcases to from the train station. 229478,Bubblesdevere,10/15/2007,Good location; but pricey The Crowne Plaza City Centre is located about 5 minutes walk from the Central Station. If you get a bit lost (as we did) there are helpful signs pointing in the right direction. Although the front of the hotel faces a busy main road; traffic isn't a problem as there are few cars in Amsterdam; most people travelling by trams and bicycle. Behind the hotel is a pedestrianised shopping street which runs down to Dam Square and the Red Light District. Inside the hotel is very modern and clean but is definitely more of a business hotel than a tourist one; though there was a mixture of business people and holidaymakers when we were there. It also seems to be popular with airline crew. I missed not having a nice lounge area with comfortable chairs to relax in and enjoy a coffee or drink after a hard day sightseeing. Instead there is the choice of a dark and smoky bar or an inside patio area adjacent the bar but neither felt right just.Our room on the 5th floor was clean; bright and fairly spacious but you could have been anywhere in the world; such was the corporate nature of it. But I guess that's what you get when you stay in a chain hotel. We got a room without breakfast included. The first morning we were so tired we did have the hotel breakfast. There was a good choice (including champagne) but at 鈧?2 per person it made an already expensive hotel room even more expensive. The next morning we got a tram to Vondelpark and had breakfast in the sunshine at the Vertigo caf茅 (鈧?.50 per person).The star of our stay though was the concierge who handled every request for information with humour and a smile. He was brilliant. 229478,ClintABix,10/12/2007,avoid this dump I have never paid so much money for such a bad hotel. The room was dark; dingy and dirty. Everything reeked of cigarette smoke (I wasn't given a choice of smoking or non-smoking); including the bedsheets; which made me realise that the sheets hadn't been changed since the last occupant (at least). Everything was old and threadbare; but not in a charming way. Breakfast wasn't included in the extortionate price of 234 Euros; so I paid a 17.50 Euro surcharge to have breakfast included. I shouldn't have wasted my money. I had fried eggs on toast. I thought the chef was going to cook them as I waited; instead; she reached over to a tray of pre-fried eggs and flipped a couple on my plate. They were rubbery and cold.When I left; no one asked me if I had a good stay; they just took my money and shoved the receipt at me. I was very glad to be leaving. 229478,ECHMEH,10/09/2007,Good downtown hotel Stayed three nights on the Club level. It's a short walk from the train station and most downtown sights. Room was nice but we were disappointed in the size and comfort of the bed. It was the smallest queen sized bed we'd ever seen. The Club lounge was nice and has a rooftop terrace.Good location in town. Lots of bars and restaurants nearby. Pretty quiet room for being in the middle of town. 229478,liza8831,10/06/2007,Stay AWAY!! The worse hotel to stay at. We only booked for one night just in case we might not like the hotel. Thank God we only stayed one night. The hotel is old; smelly and the sheets were dirty. We found a few strings of hair on the bed sheet along with a yellow stain Ewwwww. The staff and management had a disgusting attitude; they felt as if they were too good to do their job. Please Stay Away from this hotel; it seems nice when you think its in the center of everything but in the end who wants to sleep in dirty stained sheets. Absolutely not worth it. 229478,Hairyone,09/27/2007,A bargain at nearly 拢200 a night A lot of very unfair things have been said about this Hotel and to put the record straight our overall experience could not have been better.Location - This Hotel is convienietnly located near one of the cities entertaining red light districts and is surrounded by those interesting little coffeee houses where you can absorb the pure essence of Amsterdam. An experience not to be missed and the short distance back to the Hotel is an added benefit.Hotel Transport Links - Fortunately a very busy mainroad runs right outside the Hotels front door which makes getting to any part of the city on the numerous Trams or Taxis that travel the road throughout the day and night quick and easy.Hotel clientel - One of the many things that makes staying at a top end luxury Hotel like the Crowns Plaza so interesting and entertaining are the other guests. For instance; when we stayed there were a large group of Brisitsh Hells Angels checking in. What characters they were and despite their fearsome reputation it was a great credit to the staff at the Hotel who laughed and joked with them as if their presence was an everyday occourance; Quite admirable.Hotel Resturant bar area's - These were fantastic places. Loud; noisy; crowded with a dark; dusky atmosphere that put us right in the mood for a serious evening of clubbing and partying. The restuarants could not have been better with food that was to die for and service was out of this world. In fact we learned that none of the catering staff were locals so 'out of this world' probably explains it.Hotel Staff - What a great bunch of characters; It was so good to see a business establishment providing a chance in life to people from other countries; some of whom did not even understand basic english although they all spoke it to some degree or other. It all added to the foriegn atmosphere. the staff were a great credit to the Management.Hotel Rooms - Contrary to the negative experience of many other guests we had nothing to complain about here although we were probably too bladdered to notice most of the time. But; everything worked the beds were clean and made each day. Rest in peace we say.Summary - All in all we had a great time and much of that was down to the Crowne Plaza being such a great Hotel. If you want a coupe of rip roaring exciting nights in a Hotel that is open minded and where anything goes then this is the Hotel for you.We give it a five for fun 229478,Yacya,09/18/2007,Simply put- Location! Don't think twice and book this hotel if you found a good deal. You can read all of the reviews and see all the mixed opinions about this hotel but in all honesty if you are going to Amsterdam to see the city then you are only going to sleep in your hotel room. The location of this hotel cannot be better. You will be within walking distance from everything: canal tours; museums; shops; markets. Yes- this hotel has small rooms but this is Amsterdam; the buildings are so narrow that it's impossible to fit a huge room. The bathrooms are small as well and toilets are at an angle but it is still very clean and has all the essentials of a good hotel. For all the Americans I can tell you that this is not your typical Crowne Plaza with its 4**** rating. It is an old hotel with a pleasant staff and a convenient location. One recommendation though; don't prepay for your breakfast when you book your hotel. It鈥檚 not worth EUR 20- just walk outside of the hotel and have a breakfast in some local cafes. Enjoy your time in this city- you will have plenty to remember of this trip! 229478,caitni2000,08/24/2007,Grand Central Spot Used priority club points to stay here first weekend in July. We wanted to see and experience Amsterdam and were only in our hotel to sleep at night; and catch 40winks in the afternoon.Very contented with the hotel. Room was large and clean; as was the bathroom with ample toilteries; coffee making facilities; iron; hair dryer etc. all as expected. The buffet breakfast in the lounge was adequate; as was the gym; however the pool was a little cold - but was empty when we went to it. Also very small; not long enough for laps and no jacuzzi. The hotel is tucked in by central station; so very convenient for the airport; but a little quieter that street front locations. Tram is easily accessed at the front door to take you to Liedseplein (sp??); Anne Frank and Van Gough Museum area. Its a short walk to the red light and shopping areas with many little restaurants along the way. Consierge Staff are very helpful in advising tickets and attractions and don't rip you off.Over all a clean convinient hotel we were very happy with. 229478,lulumama,08/20/2007,a total gem Absolutely a great place-central location to cruiselines;airport ;city tours and shopping.True; some rooms might be slightly dated;but spacious and the staff so helpful and knowledgeable that makes everyone feel great.We travelled as a family with a special needs child and not only did we feel welcome but the front desk and housekeeping catered to our every need.We have stayed twice this year and would highly recommend the place!!!Not to be missed-the incredible breakfast;the club lounge and....a less known but nice game room for kids and teens. 229478,sherbert,08/19/2007,Not a great hotel Stayed here a couple of years ago and have just had a similar experience in a hotel of the same chain elsewhere. We checked in and I had arranged an upgrade; whilst the staff were fine the rooms are disappointing. Our bathroom had the toilet at an angle; as otherwise it would not have fitted in! Bed comfy; but could have been better.When I returned and complained through the priority club programme; I never heard back from them. Not a bad location and a shame that many hotels connected with Priority Club are let down by a lack of TLC and a lack of newness.So many other hotels which offer great service and rooms. 229478,SBCornwall,08/12/2007,Could do better Second stay at this hotel; though the last was several years ago. It is rather tired now and seems to lack investment. Club Room was not really worth the extra. Little things were missing such as the complimentary newspaper and footstools for the furniture - things which are used to sell these rooms. Breakfast was a rather tired affair with little room to sit and; when the croissants ran out; they stayed run out! Rather a pain; too; not to be able to reach the Club lounge from my room without going down to the lobby and taking another lift. Despite what another reviewer said; the in room bar is not complimentary. I checked! On the plus side; the hotel managed to accommodate me for an early check-in. However; all things considered; I would look around next time for another venue. 229478,dtg6192,08/04/2007,Great hotel - great city - love the place I have been reading the reviews of this hotel and most seem to be of a negative experience. I found this hotel to be excellent.I have visited Amsterdam 5 times since 2001 and stayed in this hotel on 4 of those occasions. The first time i stayed in the city I stayed here then the following year stayed at another 5 star hotel opposite - now that was poor - since then i have always stayed at the Crowne Plaza.I can only speak of my experiences here and every time i find the staff are brilliant; helpful; courteous and yes I'm sure they get paid buttons and are polite and helpful as they wish to be given tips but that doesn't mean we need to give them a negative review.Some people comment that the management are not bothered - again I find this to be the opposite.The bathroom decor may not be as contempory as some more recently decorated hotels but they are clean in full working order. There is nothing wrong with the bedroom either. they are excellent. The location of the hotel is bang in the centre and in a great position for access from Centraal Train Station (3 or 4 mins walk); near Damrak; Dam Square; Red Light District and not too long a walk to the likes of Anne Frank's House; Westerkirk Tower and even to more vibrant night life areas such as Leidesplein.I appreciate some people have stayed in hundreds of hotels and do so on a regular basis so thay may be able to comment on hotels in Helsinki or wherever they have been but I would highly recommend this hotel for people who are on their first or a return visit to Amsterdam. Maybe me being from an inner city area of Manchester is not used to all these nice luxurious surroundings.It's location is great; mini bar prices are actually very good (go to the local bars and see you pay at least 鈧?.50 for 1/2 litre - not a pint - of Heineken with a head bigger than humpty dumpty and in the hotel mini bar it's 鈧?.50 for a 330ml can of Grolsch - a premium beer - not bed for a hotel then.The hotel has it's own pool and gym which is free to use for residents - the other 5 star hotel I stayed in didn't have these facilitiesI could go on but i've said enought for you to get the general impression.Try it for yourself and see - or go to the not so much cheaper hotels in the city and bear in mind this is a capital city that is very busy with tourists so prices are bound to be a bit dearer than some out of the way places - then you will see that you get exceptional value for money in this hotel 229478,EXPERIENCED1,07/31/2007,Enough said A personal viewWe had stayed at this hotel on dozens of occasions in the early 90's. In fact; at that time it was one of our favourite hotels and could easily hold it's own with other 'superior' hotel in Amsterdam - but not any more.What has changed? Well; with two notable exceptions the answer is absolutely nothing whosoever. The whole place is still stuck in an 80's time warp. It is bland; characterless and depressing with a decor that would not look out of place in a brown on beige 80's Colombo movie. The bedrooms are depressing and unimaginative (don't go there for your honeymoon) - did I say depressing again. In the bathrooms; apart from some peculiar space age soap dispensers (a smart salesman at work here) things have not changed in over 20 years; ugh. The public areas look and feel like an 80's shopping mall of the worse kind and the public rooms have the despairing air of the worst kind of UK motorway service station. So what has not changed? The first surprise is the room rate. It's very; very high indeed. For the 5 stars (how do they judge these things) that the place is definitely not you can get better value elsewhere in Amsterdam by paying far less for far more.The second change is the staff. We are very pleased to report that without exception the ordinary workers in the hotel (all immigrants who no doubt needed the work) were unbelievably efficient; outstandingly helpful and very eager to please. Quite wonderful people !Unfortunately the exact opposite could be said of the junior so called 'Management' who turned out to be extremely unhelpful; rude; supercilious and arrogant. This must be one of the very few commercial establishments in Europe where the 鈥楳anagement鈥檚鈥?attitude is 'the customer is always wrong'.In summary; if this 'Crowne Plaza' was downgraded to a Holiday Inn it would not do credit to the Holiday Inn brand.However; you will appreciate that this is just our personal opinion based upon staying in literally hundreds of hotels over the past 30 years in dozens of countries in Europe and the rest of the world. So; why not find out for yourself. Book yourself in for a night. Pay the exorbitantly high tariff. Enjoy the un stimulating decor. Explore the depressing public spaces and when you get back to your room put a pillow over your head to block out the realization that you might; just might have made a very expensive mistake. And one last crucial tip for your enjoyment; don't whatever you do expect anything from at least the junior 鈥榤anagement鈥?but ingratitude. After all; the customer is always wrong 鈥?at least in this establishment !! 229478,rooc,07/27/2007,Just ok.. Whilst the hotel is in a very good location; it is not of 5 star standard. In addition; the attitude of at least half of the staff we dealt with was that they were doing us a favour letting us stay there. We booked a Club room which was slightly dingy; damaged wallpaper; mould in shower area - on one day our room hadn't been serviced when we returned back at about 4pm. The Club Lounge was pleasant - comfy chairs; internet access; terrace to sit outside - we found this particularly useful as the hotel didn't have a lounge as such where you could sit. What is actually included in the Club room price is - a supposedly better room (I don't believe they are any different; just have a dressing gown; better toiletries etc); continental breakfast until 11a.m - very average and on one day no seating available; drinks throughout the day - Heinekin lager; red and white wine; diet coke; Fanta; water and tea and coffee. However; the hotel website says the Club Lounge is open 'til 12pm when in fact the bar closes at 11pm and tea / coffee is not available after 10:30 because staff start to clean the machine. Also; very off putting was the fact that one evening when the Lounge was quiet we saw a mouse - worrying since the Lounge is on the 6th floor (and there are lots of floors beneath it!) and also because food is served in there. We told Reception but they didn't seem overly bothered.Pool - smallish and a bit cold but clean as were the changing facilities.Would I use it again? Probably not - for the price paid there must be better central hotels. Its also put us off Holiday Inn as there seems to be no consistency across hotels so you can't be sure what you're getting (e.g. we have stayed in the Crowne Plaza in Helsinki which was in a totally different league) 229478,alebrighton123,07/02/2007,The worst hotel in Amsterdam This was the worst hotel I ever stayed and it wasn't cheap. I've been to 4 and 5 stars hotels and this one is definetely not a 4 star. Our room was dark and when we asked to change rooms we got another one that stink tobacco! It was just impossible to breathe. It wasn't very clean either. I don't recomend it at all. 229478,Coggie,06/13/2007,Great hotel......but upgrade your room !! I emailed the hotel to upgrade my room to a superior club room and got a huge2 room suite with 3 big velux opening windows 2 tv's desk; and use of the club lounge and free mini bar; and free WiFi internet acess ( had to be renewed every 24 hours)I had to call a couple of times to get the mini bar re stocked.I found the staff friendly and helpfull at all times.....One of the best hotels i have used in europe. 229478,Eggrollman,05/22/2007,Great location; but bad view This is my first trip to Amsterdam and I am glad that I decided to spent the extra money to stay in the central area. It would of been about half price if I stayed near the airport. The location is great; it was only a 5 minute walk from central station. It is right on a main road so it was really easy to find. I said bad view because i had a room on the inside ring instead of having a room that faced the street. The room is quite basic; for the price and star rating I would of expected a much nicer room. The room was clean; I had a real comfortable queen size bed; and the size of it was sufficient. Even with all the light on and curtain open the room would remain quite dark; it felt like I was in the basement even though I stayed on the 2nd floor. This was after all a vacation so time was only spent sleeping while I was in the room. The location was excelent! It was only a 5 min walk to the Tram(trolly system) and 5 min to the Red Light district where a lot of good resturant; coffee shops; and bars are at on top of all the red light activities. While this is definitely a great location at first I definitly found several other locations through out the city that was eqally as good. The area around the Crown Plaza has a different crowd of people here. The crowd mostly consist of crowds that frequent the coffee shops; and being so close to the red light district it defitnitly attracted more of a male crowd. It wasn't until I left the area to Leisaplein; I think that's how you spell it; but it was a area in Amsterdam that had more shops than coffee shops; thus more Females. Those European girls are just gorgeous. Me and my friends hung out in this area for a good day. It wasn't too far to all the museums either; so for all those that are visiting Amerdam this is not a bad area to stay in. Back to Crown Plaza; I guess for the location the price is okay. It would be like staying in mid-town in Manhatten which rooms are pretty basic unless you fork out double the amount. It just didn't feel like a 4-5 star hotel; was my biggest complaint. It's definitly a City to come back to but now that I know the city a whole lot better I don't think I will stay here again. I think there are definitly better deals around the city and with the great transit system that they have it doesn't matter where you stay really. 229478,ste1977,05/14/2007,Location Location Location.... Club Lounge 229478,LarryN1,05/13/2007,Second to none!!! We had stayed at the Crowne Plaza Amsterdam for a weekend while mixing some pleasure with a business trip...The service and friendliness offered in this hotel from the door man. check-in service; concierge etc. was second to none.Being a Platinum / Ambassador of the Intercontinental Priority Club in most cases upon check-in will get you a pleasant greeting and maybe a slight room upgrade however; at this Hotel we were treated as if we were dignitaries!!(Room upgrade; concierge lounge; fruit basket and wine!!!) Our room was clean; comfortable; well appointed; and really quite spacious for European Hotel Standards.The location of this hotel is great a 5 min walk from the Central Station; but was in a very safe area; 500 meters from the Tram Stops.I must admit that we had lots of fun with other guests on the rooftop patio of the concierge lounge watching the sunset on an unusually warm evening in late April.I would highly recommend this Hotel to anyone!! 229478,MintTea,05/08/2007,Fantastic Location The hotel is in a fantastic location; less than 5 mins fro Centraal Station. Just get the train from the airport to the station; it's very quick and easy about 20-25 mins from hotel to airport.I stayed in Rm 251; a twin with double beds. This is a great room as it's at the end of the corridor so no one ever passes your door!We didn't have breakfast included in our rate (98E/night) but there is a supermarket about 10 mins down the road and lots of little bakeries nearby. Loads of sights are within walking distance; along with shops; restaurants; Dam Square etc etc.The hotel has a small gym (with temperamental machinery!) however it was pretty good to get up in the morning and do a workout then go for a dip in the pool (quite small and a little chilly but this just encouraged you to swim faster!) and then relax in the sauna (these are situated in the changing rooms so are single sex only).There was the usual variable room service - sometimes you got your water refreshed; sometimes not; sometimes they gave you more toiletries; sometimes not but as usual in hotels if you ask one of the chamber maids for something they are more than happy to get it for you.Overall a brilliant hotel for sight seeing and a very quiet room. 229478,rumtraveler,05/03/2007,Great stay My husband and I are just back from a three night stay which we enjoyed. We cannot fault the hotel in any way.We upgraded to a club room which was average size and very clean; with all the extra things you would expect from a club room.The breakfast that was provided in the club lounge was good. We also could have free drinks; snacks and computer acess in the club lounge.The staff were very helpful and polite.We had dinner in a steak house opposite the hotel one night and it was excellent.The hotel is very near the central station and is in a good location for sight seeing.We took the train from the airport to central station.Get an open return; it saves you time on your way back. The train from the airport is very straight forward to use and is a lot cheaper than getting the shuttle bus or taxi.We did not use the tram but we did use the canal bus to get around.If we were to return to Amsterdam we would use the hotel again. 229478,eknowledge,04/13/2007,Pleasant Stay We have just returned from a stay at this location/hotel.Earlier comments had worried us prior to booking and arrival.We flew low cost (Easyjet) and arrived early evening. We caught the connexion hotel shuttle bus at 12.50 Euro per person; single trip. Knowing now how easy it is to travel via train to the city Central station; we would do this next time - and at 3.60 Euro much cheaper. The hotel is very close to the station. We were welcomed at concierge; and informed of the night rate; city tax and VAT charges. We were given vouchers for Hard Rock cafe and informed of the electronic charging attached to contents in the room fridge.The reception area was adequate with a seperate area for priority club members.We were given 2 key cards which made access easier.The room on the 3rd floor was at the back of the hotel; quiet; very comforatble with A/C and tea/coffee facilities. Although perhaps not 4 star by some hotels of this chain - it is vastly different to Crown Plaza London Knightsbridge; the staff were all polite; informative and revealed no attitude towards tourist questions.We didn't dine in the restaurant but did use the pool. As other advisors have suggested - it is relatively small. 229478,Plumstead,04/12/2007,Friendly hotel; fantastic location We stayed here over the Easter weekend as a family of 3 with a 10 year old. I was on crutches so had to be as near to transport as possible. The nearby tram. bus and canal bus stops took us to all the major attractions with ease. Central Station is only a short walk away too. We booked a club room and to be honest it just seemed like a standard roon to us. It was a bit small - everytime I sat in one of the armchairs I hit my head on the lamp. It was comfortable and fairly clean (bathroom needs a refurb as a bit grubby here and there). We loved the Club Lounge and went there every evening to relax and play chess or scrabble. The free mini-bar was never replenished unless we asked. The staff were friendly and fulfilled our requests; but really this should be done automatically - or why bother booking a club room. My son and husband used the pool; but said it was very small and got too busy to use at times. As a 4 star hotel it is not the best we have stayed in; but for friendliness and location it is hard to beat. 229478,SushiPrincess,04/12/2007,Good location Stayed at the Crowne Plaza for 2 weeks in April. The hotel is standard at best; but does have a good location. The desk staff is continually bewildered when asked about the surrounding area (i.e. - Where is a good place to go for lunch? Enter a blank stare here....). Breakfast was included; and is pretty good. Besides the standard fare; there is a chef who prepares pancakes; waffles; omelets; etc. The rooms are predictably small; and stuffy. I stayed in a standard room; with no view or windows that opened. The decor and bathroom are in need of an update. The lighting is poor; even with all of the lights on it still seems like you are lighting the room with one 40 watt bulb. The location is a short walk from the train station; and close to many good restaurants and attractions. Overall; would probably look for another hotel in the same area if I return. 229478,richard9999,04/10/2007,Excellent Our accommodation was excellent. We had a club room which was on special internet offer rate on the website. With a club room you get free breakfast; free minibar; extra free stuff in the room; your own dedication check-in desk; free wifi; reduced rate on the valet parking; free bar; free easter eggs for the kids etc. The service was top quality. Everyone really nice and friendly. The place was spotless - obviously just been done up. Not cheap; but one of the best business class hotels I've ever stayed in. Thoroughly recommended. Great location too. 229478,FrenchDub,04/08/2007,Fantastic location We stayed for four nights as a family of four; with the children (aged 4 and 6) sharing for free in a room with two double beds. The room was clean and functional. The staff were exceptionally friendly and helpful. We did not eat at the hotel and so cannot say anything about the food quality (there is an abundance of restaurants within a short stroll that are fun to explore and mostly child-friendly) . The pool (if a little small) was a great attraction for the children and a great way to relax after a days touring in amsterdam. The location was fantastic being adjacent to major roads; the central station; tram lines and major shopping and other key attractions. Amsterdam is quit compact and easy to find you way around. We contempated staying outside and travelling in each day but our stay at the Crowne Plaza convinced us that staying in the heart of the city was the right option! The pool was the cherry on the cake. If you have young children; you will be glad to know that the hotel is sufficiently distant from the red light district and there are no overt shopfronts etc. nearby which would lead you to having to answer awkward questions! Enjoy! 229478,aehrentraut,03/20/2007,Wonderful! My two girlfriends and I stayed here for 3 nights on a trip for my birthday. First of all; this hotel is in a great location. We felt safe; and enjoyed the hotel's many amenities. When we arrived we found out that we needed a white card to recieve the family and friends discount (as one of my companions works for a hotel in the same brand). We arranged to have it emailed over and it was all taken care of within 24 hours of our arrival. Our room was not ready so the manager sent us over to the hotel bar to enjoy a few Heinekens while we waited. We had hardly gotten halfway into our beers when we were informed our room was ready and our bags had been taken up already. The pool was a great way to relax after our arrival and the room was quite large and comfortable. The housekeeping was immaculate and whenever we needed anything the staff was right on top of it. Don't listen to negative reviews...What a great hotel! 229478,psymn,03/15/2007,We had a wonderful vacation; Great location and Attentive service We booked the hotel using Priority club points; so we did not have to pay much for 4 nights in Amsterdam. Even if we had paid full price; it would be worth it!The hotel is very close to the Central train station. There are shops; cafes; bars; and dining all nearby. The staff was very friendly and even moved our bags to a new room due to a booking mixup. The room was much larger other hotel rooms i've seen in Amsterdam. If you are used to standard rooms in the US with soap shampoo in the bath; and enough room to sit somewhere other than the bed; THIS IS THE PLACE FOR YOU.The bar was cozy; and the service was good. The restaurant looked nice; but we didn't come to AMS to spend the weekend in our hotel. I did not use the pool or sauna. 229478,frost21,03/10/2007,Never Again! We booked this hotel for my hen party weekend as even though we wanted to do the bars and clubs we also wanted somewhere to chill and relax and have a swim and sauna! Firstly location wise this hotel is great; very close to central station and near the shops. All in all that is very handy. The pool inside the hotel is tiny! I would say it was only twelve by twelve and the sauna is also miniscule-We managed to squeeze only 4 n at a time! However all that I could live with; the hotel staff were another matter!At one stage I thought there must have been a stage in the interviewing process for cowne plaza where they tested the snotty looks and condescending attitudes of their staff because here at Amsterdam city centre; they have these qualities down to a tee! We had arranged our booking through a friends and family discount of which we hadn't been gievn a white card. We arranged for the hotel in the UK to fax through TWO statements saying we were entitled to the discount which 'apparently' were never received dispite the UK hotel having accepted receipts and confirming the number with the amsterdam reception. In the midst of this the staff were rude; laughed when we were clearly upset with the situation and not once offered any assistance in receiving the confirmation! A simple call to the UK was too much for them. Finally on the second to last stay we were granted an audience with the duty manager who was also exceptionally off hand sharp with us and finally agreed to call the UK. Fianlly the fax was received and we were able to relax that we would only have to pay the rates we had initially agreed to when making the booking.I could almost understand the attitude if we were a huge group of loud and brash girls but in no way were we. We were considerate of other visitors and polite to everyone. Maybe that was the problem for the staff here at the crowne plaza amsterdam-they thought polite behaviour was just too abnormal. Worse still; I paid in cash for the rooms at the end of the stay and when I returned home; I found I had been charged on my debit card for all three rooms (my card was used for only one room) for the full rate! Has taken a week to organise the refund and am exceptionally grateful i kept the receipt. So after this rant about the staff I would say to other people staying at this hotel to take ALL documentation of the rates you agreed when making the booking and keep receipts of EVERYTHING as I ahve yet to receive an apology from this hotel for our stay and have moved my complaint to the head office here in the UK. 229478,OrlaDublinIreland,02/26/2007,Would not stay here again! We are a group of 20 people who holiday at this time every year and this was our first trip to Amsterdam.This was by far the worst hotel we have stayed in.The receptionists were totally unprepared for our arrival and extremely rude when checking all of us in. The night staff were very unhelpful as well.We must have confirmed our booking with the hotel directly about 5 times before our actual arrival but yet they wanted to charge us for an extra night which we had pre-paid beforehand.This hotel in no way merits a 4* rating. Two to three star is the most it would merit.The rooms are small and outdated. If you hate your job and it shows then don't work on a front desk of a hotel reception. 229478,LeighBCD,02/22/2007,Good location for Central Station The biggest plus for this hotel is its convenient location to Central Station. Otherwise it is a standard chain hotel; the rooms felt a little tired decor wise. The breakfast was excellent. The other point to note is that the hotel will charge you a penalty if you have to do not stay the full total of nights of your original booking. In my view this is acceptable if you are on a pre-paid package but I was not; I was on a nightly rate and had to leave early for business reasons. Be aware. 229478,tarakent,02/07/2007,Really Nice My Husband and I stayed in this hotel in January for an anniversary break. The location was perfect for the train station; shops and the nightlife. We upgraded to a Club room which meant we had free minibar (except spirits) which was replenished each day and access to the roof top lounge. The lounge itself wasn't particularly large but very nice; I'd imagine lovely in the summer when the terrace can be used. The complimentary snacks and drinks were available til midnight and in the morning a lovely continental breakfast was available; all included in the cost. The room was nice but quite basic and probably due for a new coat of paint. We didn't have a particularly nice view but we were on the first floor. I would imagine that Club rooms aren't any different from standard doubles it's just the perks that are different. We did have lunch in the brasserie which was very nice. I would recommend this hotel. 229478,Antoine10,01/31/2007,Good Reliable hotel with good location City View 229478,lawrencekvr,01/31/2007,Great hotel! I booked the Crowne Plaza to celebrate a friends 40th birthday; i contacted the hotel directly to arrange a birthday cake and to request the best rooms available. I booked a club room which give a free minibar and access to club room with free bar; breakfast and internet access along with a nice terrace overlooking the city. Rooms were of a good size and beds very comfortable; and the cake was very tastey. a word of warning the free mini bar does not include hard liquor; we had some vodka and bacardi and were charged accordingly. at checkout i refused to pay for this as it was not made clear free only applied to beer wine; this resulted in me complaining about some mould on the shower wall; spoke with manager and they were then able to provide the hard liquor free and in addition reduce the room rate by 50 euros per night. All in all a good hotel and great location; will definitely return and pay extra for club room. nearly all staff very helpful and polite great breakfast 229478,Musclebearnz,01/23/2007,Still got a lot going for it.. Stayed 6 nights over Christmas 2006. Arrived and was upgraded to a Club Room courtesy of Priority Privilege. The room was large; but initially I thought it didnt have any windows; the room was long and narrow like a shoe box. Then realised there was a small window almost disguised at the side at the end of the room; there wasnt a lot of natural light so had to have the lights on all day. The room had some big comfy arm chairs and a table. The bathroom had seen better days and the tiles in the shower had stained grouting or holes where other fittings had been removed and the holes had not been sealed up. Other than that the room was comfortable and large enough for the two of us. There were lovely toileteries and plentiful supplies. We paid extra to use the club lounge so we could have internet access. The lounge itself was nice enough with plenty of tea/coffee/juice/wine/nibbles always on hand; however some guests have now got wise to the idea that if they pay the 30 Euro charge; they can invade the Club Lounge with all their kids; who hog the computer terminals and have the TV sets on loud when you are trying to have some quiet time or work.. This hotel though has LOCATION LOCATION LOCATION.. 5 minutes walk from the Centraal Station; 5 mins from Damrak; we never had to use a tram the whole time we were there. There is a self service laundry across s the road; so things could not be better.. Would I stay at the Crowne Plaza again.. Hell yeah !! The plus points far outweigh the negatives and the location just tops it off.. we booked via the Crowne Plaza website and the prices seemed to go up and down by the day; so keep an eye on the prices. we were lucky to get a bargain at 94 Euro; but the prices sky rocketed a few days later.. 229478,rsawh78298,01/13/2007,Convenience and Decent Located close to Amsterdam Central Station- 5 minute walk. Good clean non-smoking room. Luggage storage facility was handy. Walking distance to Damrak and tram station. Little pricey as breakfast is additional and expensive. 229478,shellqueen,01/09/2007,Great city hotel The Crown Plaza is a good hotel with a central location-great for people looking for an action-packed holiday visiting all Amsterdam has to offer.Our room was a good size and nicely furnished; perhaps a little scruffy but still very acceptable. The restaurant wasn't good for families as food was very sophisticated but breakfasts were nice.The pool was a really good size and the small shop was packed with souvenirs.Desk staff were very helpful; organising tours for us and the concierge held our bags for us when we checked out.It is a bonus to find such varied facilities such as a pool in a central location. 229478,beckuk,01/06/2007,Quality service... I stayed in this hotel for three nights with a group of friends. It was ideally placed for sightseeing around the city; whether it was the museums you were interested in or the red light district (but it was far away enough if you didn't want to venture near the red light district!)The hotel staff were superb and could not be faulted for their friendliness and helpfulness.We found everything clean and met our needs; however the decor etc did need a slight facelift. Security also seemed good; when returning after hours they requested you to show your door card to cctv camera. Although the method seems quite easy to get round if unwanted people did try to enter; it is more than most hotels do to try and prevent unwanted guests.All in all; value for money and well located; well recommended. 229478,HaylingIslander,01/03/2007,Great place! My daughter and I stayed in the Crowne Plaza in the centre of Amsterdam over the New Year period. The hotel is very central - a 5 minute walk from Central Station and also Dam Square. Everyone was very friendly and our room was clean and warm! Great place for Amsterdam sights but rather expensive :-( 229478,Harvestmouse,01/03/2007,club rooms not worth the extra money stayed at the holiday inn crowne plaza Amsterdam near to the centraal station over the christmas weekend and booked a club room however we got a rather small room (331) with two beds. two chairs and table. To get into the mini bar you had to move one of the chairs and two people couldn't move around the room at the same time. We had already booked again for the following new year weekend and asked that when we returned could we have a larger room as again we had booked the club room. The following weekend we had a much larger room (501) again with two beds. however I would question the use of club room. You do get access to the 6th floor lounge with wine and beer; But I have stayed at this hotel many times before in standard rooms; and once.. yes you may have guessed one of the standard rooms I stayed in was room 501.So it seems to me that the term for club room is meaningless and any room can be designated as club and the extra benefit is access to the club lounge with wine and beer. So my advise is to book a standard room save yourself a fortune and go to the supermarket over the road and buy yourself a 6 pack and a bottle of wine. 229478,highfly,01/03/2007,Needs some work mini bar and desk area 229478,Diptych,12/17/2006,A well sited functional business hotel I booked into this hotel for a short business trip to Amsterdam because I remembered having stayed there some ten years previously and had enjoyed using the hotel gym/health centre on that visit.This time I was visiting a company in Zaandam - a twenty minute train ride from Amsterdam Central. There was no way that I was going to stay in a Zaandam hotel - I have done that before!!! The Crowne Plaza is ideally situated for ease of access to the station in Amsterdam and proved to be a convenient pied a terre.I did not spend much time in the hotel but everything worked fine (except the only easily accessible power-point in the bedroom that didn't)! Breakfast was fine but betrayed the hotel's US heritage. Nothing wrong with that!Staff were friendly and helpful and I found two excellent watering holes nearby - t'Arendsnest on Herrengracht and De Wildeman; just a stone's throw away from the hotel in the pedestrianised area. Both highly recommended for beer lovers.The gym? It was fine...but it wasn't the one that I remembered...turns out that one was at The Renaissance just around the corner. I had remembered the wrong hotel (but I will return to The Crowne Plaza). 229478,AandPM,11/27/2006,Did the job! Spent one night in Amsterdam with some old friends - we wanted somewhere very central but not right in the red light district.CP is ideal for that - in fact it's location is it's biggest asset. It is a comfortable hotel; reasonably priced and well maintained. But it wont win any awards for creativity or hospitality. It's a standard; much what you would expect kind of place - but it did the job! 229478,transatlantica,11/03/2006,Time for a spruce-up The view from the Club Level Lounge 229478,Ayrshirelinz,10/18/2006,Great stay at Crowne Plaza Stayed here while I was on a work course in Amsterdam and really enjoyed it. Staff were helpful; room was spacious and clean and breakfast was fantastic! Good location; very close to the shops and lots of bars. Can't comment on price because it was company paying for it. Would definately return!! 229478,markhomer,10/16/2006,Central location nice hotel Stayed at the crowne plaza after 2 nights at the Amstel and 1 at the holiday inn RAI. The location of this hotel is central; ideal for exploring the seedier side of Amsterdam. My room was good and I was upgraded to the executive suite with club access which was great. My only critiscism is that the rooms and the reception area do need to be updated very 1980's. The staff were helpful and the free breakfast; drinks etc. were fantastic. If you are looking for an extremely central good quality hotel then I would recommend this hotel 100% 229478,Dewdiff,10/01/2006,Typical city centre hotel. When they state 3pm check in; that is what this hotel means. Although you can register and leave your luggage with the concierge if you arrive early. The room was; more or less; a typical city centre hotel room: usual amenities and nice clean beds. Although there was heating / air conditioning in the room; on trying to open a window (as we both like fresh air in a bedroom); we found the windows were actually just panes of glass with no openings. At the same time it was obvious that the net curtains had not been cleaned for a long time 鈥?they were musty; dusty and smelled of smoke.Having said that; the hotel staff were extremely pleasant; when we asked for extra pillows we got them; the food and beverages were of a good standard and the hotel itself was very handy for the sight seeing we intended to do. All in all a typical city centre hotel with nothing to make it stand out from the crowd. 229478,akitas22,09/29/2006,Good value for the price and location. We were hesistant to book at the Crowne Plaza because of past reviews about noise but we never heard a thing at night. The location was very convenient - within walking distance of all of the sights and restaurants. The concierge was very helpful in making reservations. After living and traveling in Europe for the hottest summer on record - the air conditioning was pure bliss. Our only problem was being placed in a smoking room - but the smell was not too strong. All in all - the hotel looks a little worn but it is a good value. 229478,WestLinnTraveler,09/22/2006,Not a 4 star hotel This is the third time I have stayed in this hotel. It is not a 4 star hotel; maybe a 3. The rooms are small and outdated but adequate. If you can get a room facing an alley; they are relatively quiet. The rooms this visit were not exceptionally clean; with dirty grout; and I had to change from my first room as the bathroom toilet had not been cleaned well. The second room was fine. The breakfast is not worth the price.I would look for a better hotel next time. Unfortunately; my company keeps booking travelers here because it is central and cheaper prices can be booked on the internet.The lobby is dark; tired looking and outdated. The staff is pleasant. 229478,bongoblog,09/12/2006,looking tired I stayed here for 1 night on the club floor. I booked through ichotels web site and asked for a king bed. Check in was a bit slow but i was upgraded to a kind of suite. This had a hall; bedroom and tiny living room with gravel balcony. The decor was early 80's and not that well maintained;stained walls from water seepage; battered paintwork and the tiles around the bath had holes for old fittings drilled and just left making it look a bit dirty. A nice touch is the senseo coffe maker in place of the usualinstant sachets. The club lounge is pleasant enough for a drink but didn't eat anything there. For the 180 euro i paid i guess it is ok for this city but i would pay the usually higher prices 229478,heidiwitheford,08/27/2006,Good Location The Crowne Plaza is located near the Central Station. Valet parking is available. The facility is very nice with pool; fitness; sauna and restaurant. I recommend a Club room which offers free minibar; use of terrace lounge and free breakfast. If you have a Priority Club card; you can receive a discount on Valet parking. For a city hotel it was well worth the price. 229478,Huwcyn,08/19/2006,Great Location Great location with good facilities.We have 2 boys aged 10 and 12; and the swimming pool and games room kept them well entertained.Good sized quiet room as requested. Good service; we asked for extra towels and they were brought to the room within 10 mins. Good breakfast and helpful and courteous staff. Overall a pleasant stay. 229478,threetenors,08/07/2006,central and handy This hotel is only a short walk from Centraal station and provides a very comfortable accomodation with an excellent restaurant. I was upgraded on both of my visits to this hotel which made my stay even more comfortable.Rooms are above average for space and are well appointed. 229478,DarrenWhitehead,07/26/2006,Excellent Hotel - Enjoyed Our Stay - Highly Recommended We came to Amsterdam for our first anniversary.The Crowne Plaza was a lovely relaxing hotel with excellent room service; a nice quiet bar and restaurant and a buffet breakfast second to none. The breakfast is all you can eat and has a large variety of fruits; cerials; yoghurts; pastries and breads plus the cooked section. Wonderful; and breakfast is open from 06:30 to 11:00 hours so there is plenty of scope for those early risers and those lazy snoozers; such as ourselves. The pool in the hotel is cool and relaxing and there are saunas in the changing rooms. With internet access also; the hotel truly was a fantastic place to stay.The hotel is placed in an excellent location within easy walking distance from Dam Square; the red light district and Centraal StationWe thought that we would try a kinky location and with the legalised red light district; we decided that Amsterdam would be more kinky than most. In truth; commercialised sex is actually very dull. We went on an organised Red Light tour which is well worth the Euros. Not only did it give us a flavour and an interesting perspective on the oldest trade but it also gave us a good grounding for finding our bearings in the maze of streets; alleys and canals. Personally I think that the oldest trade must be farming but I am wrong apparently. If; however; farming is your bag; there are plenty of organised tours of cheese farms etc.Many people recommend the sex show; Cassa Rosso but I really wouldn't bother. It seemed like a stale show full of stag parties and they bring customers in and out at such a constant rate that it does detract from the show. Not worth it; in my opinion. Spend your 45 Euros each on a nice meal instead.The drugs scene is alive and well in Amsterdam and it is tourism that the locals would rather not have. As well as the legalised coffee shops there is no shortage of sellers on the street offering harder drugs than cannabis. We have never been into hard or soft drugs and the proliferation of what appeared to be zombies was quite disconcerting. So many people were spaced out it was unreal. Many of these were riding around carelessly on bicycles. With the combination of cannabis; bicycles; trams; canals and the distraction of window brothels I am suprised that there are not more serious accidents.Rembrant Square seems to be a much rougher part of the city and we were approached by beggars on 3 occasions. I personally witnessed 2 crimes take place in this area and we did not feel safe in this location; despite hoards of other tourists. The red light area was safer. I would avoid Rembrant Square.Many people recommend trams and river taxis to get about but we went more or less everywhere on foot and nothing was too far away. If you are going to visit Anne Frank's house; get there early to avoid the queues.Madamme Tussauds is also a very good attraction to visit and we would recommend this too.In short we highly enjoyed our Amsterdam visit but it was made all the more special by The Crowne Plaza. 229478,prcwood,07/08/2006,Lovely central location Location is great; right by Central Station and 2 mins walk to Dam Square. Rooms are a bit pokey so this year we decided to go for a club room. Little bit more space and access to the lovely roof terrace.The rooms are OK but very overpriced for what you get; but i suppose you're paying for the location! 229478,SEExplorer,07/03/2006,Crowne Plaza -Couldn't Provide Paid 290 dollars (including taxes) for a club level room expected something more than a dumpy Howard Johnsons. The location is within 5 minutes walk from the Centraal rail station; which is its best feature. The rooms are really worn; we changed rooms 3 times and finally realized that there are no club rooms. The only added value; that you pay for; is internet access (available cheaply down the street at a cyber cafe);''unlimited' mini bar (2 beers; 2 sodas; 2 waters; etc - refilled once a day) and breakfast. I have just traveled and stayed in Salzburg; Vienna; Prague at the Sheraton; Intercontenental; Radisson SAS Marriott respectively: the Crowne Plaza in Amsterdam was the most expensive AND the worst hotel by far. I don't mind a small room; but the bedding; mattress and towels amenities at the other hotels were of the highest quality. In addition the Crowne Plaza had only one functioning elevator. We were upgraded; but sadly the room while larger; was just the same mediocre quality as all the other rooms. The staff tried their best; but given the physical state of the hotel; there's not much they can do. When I return to Amsterdam; I will definitely NOT return to the Crowne Plaza. 229478,dutchdude1234,07/01/2006,Nice Hotel but overpriced and fake wine First of all let me explain the rating of Terrible: This is soly caused by the fact that they make sweet white wine by adding sirup to dry white wine; and yes I saw them do it. In my opinion this is unacceptable in any level of hotel therefore the rating.Now for the rest of my review.I stayed for 4 nights in the Crowne Plaze because of a conference in the same hotel. I therefore got an acceptable rate of 185 euros per night. The prices in the room state 400 euro's which would be unacceptable. As stated by other reviewers the hotel has an 80's look and feel and desperately needs some refurbishment. The bed was worn and had a hole in the middle but housekeeping itself was good. As a priority club member I got some free perks as late checkout and daily newspaper which was nice. The breakfast buffet was good although the breakfast room was hardly sufficient for the amount of guests. Staff at the front desk was nice and helpfull; bartenders and waiters were; as ussual in the Netherlands; not very friendly nor capable (see wine above). Being in a conference and having my company pay; me and other guests required seperate bills which was always a problem since the bartender didn't want to do that. Watching soccer was his priority. All and all it was ok while being in the conference but I would never stay there privately; much better and cheaper hotels in the direct neighbourhood (I'm Dutch; I know) 229478,edleo13,06/14/2006,Great location but grossly overpriced for quality of accomodations Closet 229478,thirty3,06/14/2006,Very good Stayed June 10-13th in a club room which was well worth the extra cost - breakfast included; free minibar; free beer; wine; soft drinks and nibbles in the air conditioned 'club lounge' on the rooftop which also has a pleasant terace with reasonable views. Location is excellently central; staff were helpful; hotel was clean and tidy. Our room was inward facing on the fifth floor and was very quiet. Very happy with our stay there. 229478,petrol1967,06/07/2006,Good Hotel great location "but annoying start to wkend" Stayed at the Crowne Plaza 3rd to 5th June 06. Had e-mailed the Hotel 2 weeks before to explain we had an early flight; so if possible early check in. They replied by e-mail; official check in is 3pm but they would see what they can do.Arrived at Hotel at 10.45 am and was told the room was being cleaned so come back in 1 hour. Returned to reception at 12 midday and was told it wasnt quite ready so give them another half an hour.Went out for lunch and returned at 2pm. Was told room was still not ready and they were in our room cleaning it. I expained that I was told this at least 2 hours ago; and was given a drink voucher for the bar to shut me up Went back at 3 (check in time) and was told still not ready. Finally got into room at 4.15pm !!!! Why didnt they just say come back as we are very busy. Anyway thought I would mention it as it is these sorts of things that really tick people off; especially when we had pre warned them to ask for a early check in.Room was nice bed very comfortable and all in all a good stay. Hotel is in an excellent location. Nice shops to mosey around as you do in Amsterdam 229478,hattiepops,05/05/2006,Excellent Location; comfortable hotel The Crownw Plaza in Amsterdam is wonderfully situated very close to the main station; shopping and to Dam Square. Canal Trips and the tram service are minutes away so it is an excellent base for a short break in the city when time may be at a premium. We found the hotel to be good but not exceptional. The breakfast was excellent with a wide choice of hot and cold food with a reasonable range of fresh fruit.Service was good with helpful and considerate staff. The room was a bit on the small side but fairly normal for a hotel in the centre of a European city. Despite the central city location we found the hotel to be fairly quiet but an insomniac may be troubled by the trams which seem to run all night....they certainly operate late at night and start early in the morning and may even operate all night.One tip for future travellers : avoid Queens Day ( April 29 in 2006) if you want to explore the city or worse still; leave the city on that day. It is a national holiday when approximately 1 million people (all wearing orange) flood into the city from other parts of the Netherlands. No doubt it is fine if you want to take part but awful if you plan some final sightseeing on day of departure. 229478,BillMackem,05/02/2006,Expensive Travelodge This hotel was superbly placed adjacent to the Central Station; the staff were very friendly and helpful however when all was taken into account 拢175 per night without breakfast is very expensive for what was no better in facilities terms than a Travelodge. 229478,ejmonaco,04/29/2006,Great location; hotel just fine We stayed here for three nights with our two children. The location was great and the hotel was average. The rooms were nothing special for a hotel of its kind. They were slightly run down which was surprising but certainly were clean. It was an added bonus to have the pool in the hotel as one kid could blow off energy while our youngest had a sleep each afternoon. The staff were friendly and the valet parking was fabulous to have. We would probably stay again because of the convenience of location; parking; pool; etc. 229478,Darlolad,03/31/2006,A Great Hotel We enjoyed our stay at the Crowne Plaza; Amsterdam City Centre immensely. The hotel was clean comfortable and in a great location. The leisure facilites were hardly used by other guests so we had a virtually private pool/gym/sauna most days.The staff were friendly and helpful; the food was very good. We also got a good deal on the room rate by booking through Supabreak. (Even the gift shop in the hotel foyer was reasonably priced and well stocked!!).I would highly recommend this hotel for a stay in Amsterdam. 229478,ATripAdvisorMember,03/23/2006,average hotel great location We stayed March 22 thru 26. The hotel is average I would rate this a 3 star hotel nothing better. The room is large for 3 people. The beds were not that comfortable and there was mildew in the shower. They advertise free internet not so. The gym has very old equipment only 1/2 working. Special note if even moving things in mini bar they will charge you and it will be on your bill. No problem though resolving this issue. The location of this hotel is in easy walking distance of train station; Dam square; Anne Franks Hse; Red Light District; shopping. The tram is very close and safe way to get around the city. 229478,lboogiemacalicious,02/27/2006,a quick stay the room was comfortable (a nice amount of space for 3 grownups); very centrally located; not so much affordable but well worth the money spent. 229478,TomPea,02/25/2006,More than impressed with Crowne Plaza; Amsterdam Just had a 3 night stay in the Crowne Plaza with our 2 year old daughter. Staff were generally very friendly; and we felt welcomed. The room was pretty spacious with 2 good sized beds; plenty of toiletries etc and clean bathroom. V powerful; hot shower; enjoyed having robes and free ice from machine in corridor. Mini-bar is a stupid price - 拢4 for a can of beer and for same price; at supermarket at the end of the road; you can get 12 bottles of Grolsch!!!Pool was great and generally very empty - loads of clean towels in changing room.Found the location excellent - really close to train station which made train transfer from the airport cheap and very easy even with loads of bags and a toddler.Didn't try breakfast at hotel; but lots of places close-by offering good; authentic coffee/ bagel experience. Also ate in 2 restuarants close by - both pizzerias! - and both were good. 229478,Auston,12/13/2005,Comfortable Stay Just got back from a 3-night stay at the Crowne Plaza and was extremely pleased. Staff was always friendly and helpful. Room cleaning was efficient and well done (they indicate they鈥檙e installing and testing some sort of new cleaning system this month). Double beds were very comfortable. And the pool and sauna were a welcome respite from the hustle and bustle of the city. Yes; I wish the rooms' windows opened; but all together; I鈥檇 definitely stay here again. Certainly can鈥檛 beat the location; either. 229478,ATripAdvisorMember,12/12/2005,In desperate need of updating Stayed here for 1 night on a business trip only because other hotels were fully booked. I kept an open mind; having read some of the previous reviews; but I can confirm that if I had to pay with my own money I would choose not to stay in this hotel. I agree with others that the hotel is in a very good location and very central to all activities and (useful for me) the central station. My room however was small (for the price I paid) and being a smoking room (I had asked for a no smoking room but none were available at check-in) it smelt of stale cigarettes. What made it worst was that the windows could not be opened and so I had to rely (unsuccessfully) on the air conditioning to try and clear the air. The room was tired looking and was in need of refurbishment.Breakfast was OK however so I started the next day on a slightly better note than when I checked in. Given the choice I wouldn't stay here again. 229478,ash0512,12/07/2005,Good location but not worth 5 stars Just had a 3 night stay there; staff very helpful; but the rooms a little old and we had a scum mark all around the bath in our 'cleaned room'. breakfast was 22 euros so went to the mcdonald's round the corner 9 euro for 2 people. Mini-bar!!! just had a can of sprite and was 3.70 euro's not cheap. The hotel was clean and tidy overall but not worth the 5 star or the cost; it is worth shopping around and checking all other hotel's there si a new ibis right round the corner next to the station and i may stay there and pocket the money i save and go and eat out somewhere nice!!!! 229478,NickyfromNotts,11/22/2005,Had a nice stay Stayed in the crown plaza after a terrible night in another hotel and must say my husband and I had a very plesent stay. The room was large and very clean and had all the usual trimmings you would expect. We would with out a doubt stay here again. 229478,VesperGirl,11/10/2005,Matildas! The hotel is in a great area and very central and clean. I am sure the front rooms are a bit noisey; but we had a back room; away from the passing trams. The food/drink in the hotel is very expensive. The breakfast is 22 euros; but because i'm a gold member; i got it for 11. The food was great though. ONLY complaint - THE RUDE STAFF. Well particualarly; two women there; one being the boss and her subordinate. They were both rude and crass and disrespectful. I tried to complain; but the guess what; it's the boss who's rude to me; so who am i going to complain to!? I had to end up writing ic hotels themselves. Other than that; great hotel. Oh; one more thing; there are rats around... i was using the internet and one ran right behind the computer across the table! EEEEEWWWWKKKKK. 229478,WorcesterWoman,11/01/2005,Great location but rooms could do with refurbishment Hotel is in great location - moments from Central Station; and easily walkable to all main tourist sites. Plenty of restaurants and shops around; and tram stop just outside.Rooms ok - but not 4 star (certainly not 5 star). 2 double beds for our family of 4 were fine - room not too cramped. Clean; but old furnishings - beds beginning to sag; and bathroom in need of refurbishment (eg peeling paint on radiator). Bath robes provided - but had seen better days; and towels very thin and worn. Windows did not open - but air conditioning fine - and no smells! Communal areas (lobby; restaurants) pleasant - breakfast good but not cheap (Euros 22 - but helped that children eat free) - ate out for other meals. Gym adequate - small; but functional - but pool very small (ok for kids; but not for exercise!).Overall; fine - given the location; may stay again if the price was right. 229478,ATripAdvisorMember,10/20/2005,Perfect for Business Travelers I have been traveling through Amsterdam since 1993. I began staying at the Crowne Plaza City Centre in 2000. I average 25 to 30 nights per year in this hotel and I have found it to be perfect. The management; staff; and accommodations are the best I have found in Amsterdam. I highly recommend this hotel to all business travelers.H. Edward Pruitt 229478,ATripAdvisorMember,10/10/2005,Very Central Hotel very central. Reception desk helpful. However; guests should be aware that once the mini-fridge is opened and bottles and cans; etc. are shifted around (to make space for one's personal water; or canned drinks); even though the guest does not use a single item from this fridge; on check-out you are automatically billed for just moving these items. Therefore; one should check their accounts very carefully on check-out. 229478,Soundbytes,09/07/2005,Crowne Plaza Amsterdam City - Much improved!! We stayed the Crowne Plaza Amsterdam City for 2 nights 03rd - 5th September. We booked two rooms as we took my parents over for a short break. Prior to booking in February; we looked at Tripadvisor and saw some very mixed reviews. Some were good; but most found fault with the staff and general standard of decor / bathrooms within the hotel. Being Priority Club members and regular contributors to sites such as this; we wrote to the hotel and asked for their comments in response to the previous negative reviews. We received an immediate response from the reservations manager who addressed each of the issues in turn and explained that by the time we arrived in September most (if not all) problems would be resolved. We got the opportunity to book our room at a discount rate on the IC web site so thought we would take a chance.Upon arrival; we were greeted by an efficient concierge who took all our luggage and escorted us through to check in. The desk staff were friendly and helpful. Once I had introduced myself; I was reffered to by name (as all priority club members should be) and the whole check in procedure was seemless and simple. We arrived at our rooms to find the luggage inside and waiting.We booked superior club rooms and found both rooms to be clean; well presented and spacious (by Amsterdam standards). Both rooms had windows that opened and we had no smoke related problems that others seem to have experienced.Our deal included free minibar (less spirits) and access / use of the club lounge facilities. We had a super breakfast out on the club lounge terrace on the 6th floor overlooking the city and found the continental breakfast selection to be more than adequate. We did order a sandwich and fries for lunch on room service. The service was prompt but the sandwich was a little bland and not really the sort of thing you expect for the money.We did look at the pool and Gym but were too busy to use them on this visit. I did note that the pool was available for use 24 hours a day which is a big plus I noted for future visits.All in all; we were more than a little worried before coming over. From what we saw; there is clear evidence that a large amount of effort has been given into improving the hotel and staff. It is not the best hotel in Amsterdam (You cannot really look past the Amstel) but it did represent very good value for money and it has a super location if you want to drop out of your room straight into the heart of the city. Well worth a visit especially if you can get a good deal.Key plus'sLocationHelpful and efficient staffPoolLounge terrace on roofKey NegativesRoom service food qualityYou have to pay extra for late check outStill occassional signs of wear to carpets and walls 229478,ATripAdvisorMember,08/26/2005,Great - No smell of smoke and has air conditioning! I booked this hotel before I read the reviews for my boyfriend's birthday. I got quite a fright when I read up on them and read all the stories of the smell of some and no air. I don't know what all the fuss was about because it was lovely. It's only a short walk from Central Train Station; around the corner from all the shops and a short walking distance to Dam Sq. The staff were really nice. The rooms have air conditioning so there is lots of air! The pool was really nice and warm too. The bar was also really nice and relaxing. I would really recommend this hotel and would go back again. 229478,ruizjudy,08/20/2005,good location Very good location; Satff are very helpful and knowledgeable; You will not go wrong. 229478,avicky,08/08/2005,loved the crowne plaza well i loved the Crowne Plaza it had every thing the other hotels didnt have on our tour. Working elevators and air conditioning. I don't recall the smoking smell to be a problem as my niece; a vocal non smoker would of told me. She anounced at avery opportunity when she smelled it on the street. ahh the youth. any way . the pool was great and they had a laundry mat in the basement. While i did the laundry my niece surfed the internet. we were both happy. bring a phonecard or buy one; the hotels phone cards were difficult to use. 229478,ATripAdvisorMember,08/07/2005,Great experience! My husband and I stayed a total of four nights in this hotel. We were there two nights before a cruise and two nights after. The staff is excellent and very accomodating. We were given a late check out and an early check in with our Priority membership ( which is a matter of filling out their membership form on the internet). The rooms were both clean and fresh smelling (both smoking rooms) absolutely no smell of smoke in the hallway or room. The bathroom was clean and fresh ...no mold as reported in previous reviews. Excellent location..easy walking distance to Centrall Station. We did not eat there but visited the bar which is very attractive and great service. We would definetly return to this hotel and recommend it highly. 229478,ATripAdvisorMember,07/12/2005,great location Good location; spa facilities on site; and a very nice club room (not sure if it is worth the extra fee; but it certainly came in handy). We'd stay here again. 229478,ellenb2008,05/18/2005,A smoke filled disappointment! After traveling through Europe; the Crowne Plaza was supposed to be the highlight of our trip (At least it was the most expensive hotel!). We checked in to find out that the hotel was oversold; as it turned out to be the busiest weekend of the year. As the front desk scrambled to find a room for us; they asked us if we would take a smoking room. I agreed to it only if we were in a room with windows that opened because my son has asthma. After much searching; the gentleman found us a nonsmoking room; but it wouldn't be ready for an hour. We went to have a late lunch and then came back and checked in. The first thing I noticed when I opened the door was a the overpowering smell of cigarette smoke. I double checked that the door does say nonsmoking on it. I called down to the front desk; but as they were overbooked; they couldn't move me. However; they did offer to either come up with a machine that removes the smoke from fabric or to spray air freshener. I decided that I didn't want to hang out in the room waiting; so I refused. I never got used to the smell; though; and regretting not taking them up on it. Coming out of the shower and putting a smokey towel up to my face turned my stomach. The room was okay; like any other American chain hotel. I did find the beds to be extremely comfortable; though. The location is great and the staff was always helpful. I tried the buffet breakfast on the last day and; while it was very good; it was very; VERY; expensive! There are other hotels that I would stay at before splurging on the Crowne Plaza again. It was definitely a disappointment. 229478,MarcMarinaPENN01,05/17/2005,Fantastic Amsterdam!!! Myself and my Husband stayed here in Sept 2004 for two nights the staff were lovely the hotel was lovely although the rooms a bit small; we had a very enjoyabel stay at the Crowne Plaza. It was very handy for Centraal Station; and althogether near most things 229478,pazman,05/13/2005,Ditto on the fresh air After having just spent a week at the wonderful Mandarin Oriental in Kuala Lumpur; I'm ready to throw rocks at the CPCC in AMS. I took my wife with me for a conference in AMS. I have to agree with Chicago on the need for fresh air in the room - the stale cigarette smell was annoying. I think I'm going through nicotine withdraw from all of the 2nd hand smoke permeated in the walls and air ducts. There is no such thing as a non-smoking room in Europe. The room also needed some updating and there was mold on the grout in the bathroom. We won't even mention the cigarette burns in the carpet and bedding. My wife and I were trying to get over a little jet lag on the first afternoon; but we couldn't get a wink with all the banging and drilling coming from the service room next door. The concierge staff were cordial; but the hotel staff in the halls and elevator could not be troubled to say hello. Keep in mind I'm still spoiled from Malaysian hospitality. For the money (the conversion doesn't help); I expected a lot more from a 4 star hotel. You know a hotel isn't living up to its former glory when the latest entry of autographed head shots on the walls in the bar is David Lee Roth with his big 80's hair saying how much he enjoyed his stay...in 1990. 229478,stevenBrussels,05/12/2005,This is not what I expect booking a Crown Plaza Rooms were small and noisy. Well equiped but standard room. I stay a lot at crown plaza hotels but this one is below average. breakfast was excellent and location is ok. 229478,SRocks,04/28/2005,Excellent Hotel..... Without a doubt the best hotel we have ever stayed in; I have stayed in 4 star hotels all over the world and this hotel stands out on its own. The staff are very friendly and helpful creating a great athmosphere at all times; the bedrooms are excellent with all facilities at hand and cleanliness is exquisite! Location is perfect for the business traveller or the tourist. The restaurants are excellent delicous food in particular their dutch menu and finally the Breakfast wow! Buffet style breakfast with plenty of choice always served hot and again the service is of a very high standard... Definitely highly recommended if you are staying in Amsterdam! 229478,ATripAdvisorMember,03/17/2005,Great Location Just stayed at the Crowne Plaza Hotel; City Centre; Amsterdam for 4 nights. Opted for a club room; which gave you complimentary use of the minibar (wine; beer and soft drinks only excluded spirits and snacks); and free in room films. Also included full access to the club lounge located on the top floor; with great views over Amsterdam and great sunsets on a clear day. Again snacks and drinks are free; open 7am through to midnight. You also have your complimentary continental breakfast in the lounge.There is also a very sweet little guest who lives in the lounge; you'll recognise him if you see him!I booked this through Hotels as the rate was much better than the hotel was offering if you booked direct. The hotel is set right in the heart of the city 10mins gentle walk from Central Station; so don't bother with a cab. The concierge was very good; really new his stuff and gave us a few good tips. Some entrance tickets are cheaper if you buy them from the hotel than the venue itself.Only thing I didn't like was that the hotel room was really warm; even with the thermostat turned right down and you couldn't open the windows. 229478,87,01/29/2005,Fair Service Stayed here on January 22 for three nights. I paid 125 Euros per night; which is a fair price. The hotel staff at the front desk were indifferent and seemed to be bothered by customer interruptions. I stay in Amsterdam regularly but this was the first time I had to wait until 3pm to get my room. Even though I am a Platinum member of the Priority Club; I was not offered an upgrade on my room.I moved out after three nights since the room rate doubled. I spend the rest of my stay at the Golden Tulip and was very pleased with their service and rooms. 229478,ATripAdvisorMember,01/20/2005,Not an ounce of fresh air!!! I am a flight attendant who; when I fly to AMS for my work; have no choice but to stay in this hotel. My company contracted with the Crowne Plaza. After being in a metal tube with no fresh air for +8 hours; one would like to imagine once arriving in one's hotel; one would be able to sit; unwind; and breathe the fresh Dutch air. NOT!!!Be advised that the windows in the room are sealed shut. I have just returned from AMS where it was snowing; blowing; and freezing cold. However; my room was so hot and stuffy that I had no occassion to turn on my heat.The front desk is indifferent to everyone. The bellmen are wonderful but they cannot carry the negative issues of this hotel.The location is perfect and that is a good thing. Try and stay outside as long as you can. Return to the hotel only to shower and sleep. 229478,mrfargo2,01/04/2005,Quiet; not too expensive and friendly My wife and I spent four nights here in late December. We were offered an upgrade to a club room for just 70 euro per night. What the heck -- we were in Amsterdam on holidays; we went for it. And what a deal it was. Unlimited use of the minibar (really!); pay movies at no extra charge; use of the very nice (but usually messy) club room; free wireless internet and more. Well worth the US$100 or so per night. Room was at the back of the hotel facing another building (i.e lousy view); but that was fine since we had probably the quietest room in the hotel. I'd ask for the same room again! Hotel is centrally located with a tram stop just down the block about 100 meters. Concierge staff was incredible. Very informative; spent lots of time with us and were able to sell us tickets for just about anything worthwhile to see in AMS. The Amsterdammer Bar at the hotel was great. Friendly bartender (thanks for that 15-year old Geneveer shot -- it hit the spot!) and entertaining people watching along one of the main shopping streets in the city. Room was small; but certainly large enough for the two of us. I'd read the previous reviews about mold and mildew in the bathroom tiles and didn't really believe it until I saw it! But it wasn't a huge deal when compared to the friendly staff; good location and decent Internet rate that we received. I'd stay here again. 229478,ATripAdvisorMember,12/28/2004,A strong 4-star hotel. I spent a week in Amsterdam at the Crowne Plaza City Centre; and have to give a really big thumbs up. The room was spacious with an interesting; but not spectacular; view of the street below. Good for people watching but not awe-inspiring. The room was cleaned daily very well. The water was hot and the pressure strong; and with plenty of soap; shampoo; etc. The staff was by and large friendly and helpful. The buffet; though expensive; is delicious and plentiful. I've seen rankings of it as a Five Star Hotel -- be aware that it is not a U.S. 5 star hotel; but I would give it a U.S. 4 star ranking. As far as Amsterdam hotels go; I believe it is a 5 star. The lobby is beautiful and well maintained. The restaurant and bar are good. All in all; a great hotel with no complaints whatsoever. I highly recommend. 229478,headache,11/14/2004,okay Stayed here for 3 nights in a club room; Bathroom tiles looked like they had been put up about 100 years ago; Even the grouting between the tiles was dirty. ugh!Our club room window was op a wall great views for the price! Otherwise the room was ok; Breakfast was excellent lots of choice very good; Bar staff and bar food excellent; Hotel is close to all shopping; restaurants; and other stuff!! No problems walking at night. 229478,ATripAdvisorMember,11/06/2004,A welcome retreat We stayed at the Crown Plaza hotel several weeks ago having left another hotel (Prinzhendrik) due to their refusal to move us to a quiet room and total indifference...its along story. As we were already in Amsterdam we were able to see several hotels first hand. Most that seemed reasonable were full....others were very high in price. We knew that we wanted to stay around the area where the CP was. We were looking for 2 adjacent rooms and were able to get a reasonable price - not much more than the previous. Another review commented on the breakfast price. If you order in advance you can get at 16euros and also...kids are free. So what did we get?? Everything we wanted. A quiet night sleep; good location; robes; good b'fast. etc. 229478,dcrose,10/30/2004,Central Location The hotel is very well located between the Train Station and Dam Square. There are many shops and restaurants in the area and you can walk to most places. We felt safe walking everywhere with our two young children. The pool and fitness center were both acceptable but not large. We had one meal in the bar and the service was excellent. Note that there is no breakfast room service as it doesn't start until lunch. The concierge was very helpful with restaurant recommendations and directions. Our room was a decent size with two double beds and a desk and chair plus a round table with two more chairs; which was fine for our family of four. Our room was quiet as it looked out onto a pedestrian street from the third floor. 229478,ATripAdvisorMember,10/24/2004,You've got to be joking ... It was exactly a year ago that my husband and I went on vacation with my mother. And as she had recently been widowed and it was her first time abroad without my dad ... we decided to play it safe and stay in a hotel that had international standards. Being a member of the Intercontinental's Priority Club ... and the Crowne Plaza cooperating with them ... we were pretty sure we were in good hands. We booked our stay with four weeks notice and specially requested to have two rooms next to each other ... or at least as close to each other as possible. Not only did we send this request on e-mail ... but also called the hotel a week before our arrival to make sure they didn't forget. To cut a long story short ... when we arrived we found out that not only were our rooms not next to each other ... but literally as far apart as possible ... on different floors and opposite ends of the hotel. Why we didn't leave immediately; I don't know ... but we went upstairs with our luggage and opened the doors to a room stinking of old; stale smoke. In panic I tried to make the best of the situation and went right to the window to let in some fresh air. --- But; no ... there was no way of opening the windows. I called the desk ... and informed them that there was something terribly wrong with the windows ... but was told that they weren't supposed to open. I was speachless when I put the phone down and my brain was desperately trying to find a silver lining to this situation. I sat down on the bed ... and noticed a chocolate bar on the pillow. Simultaneously I saw my mother staring at the tiles in the bathroom that were not just dirty but had mould. In desperation I grabbed the chocolate and said; Hey; let's have some chocolate ... that always helps. I quickly unwrapped it and was about to hand a piece to my mother when I saw it was definately long past expiry date; with big; white; dry dots all over it. It certainly did occur to me that maybe my brothers were playing a trick on us ... this was some kind of a practical joke ... or maybe we had just got caught on Holland's candid camera show. This was just too absurd to be true. --- So I went down ... and asked to talk to whoever was in charge. The girl in the reception went into the office and a minute later a man came and asked if he could help. After politely and calmly telling him that just about everything was wrong ... he said our rooms were as good as they get and there was really nothing he could do for us. (I truly was both calm and polite ... remember; I thought this had to be candid camera). I asked him if moulded tiles sounded like four stars to him ... and he insisted that they deserved each and every star they had. By that time ... I couldn't care less about the possibility of the candid camera ... and handed him the four star chocolate and asked him to eat it. I then told him that I couldn't believe that the Intercontinental would actually accept them as their partners ... and one thing was sure; we were not staying there a minute longer. On my way up to get my husband; mother and luggage I prayed that I would be able to get rooms somewhere else. I called the Amstel Intercontinental ... got two the most beautiful rooms I have ever seen ... excellent rates ... the best and most friendly service I have ever experienced. It was heaven on earth! 229478,ATripAdvisorMember,09/23/2004,It is not like Crowne Plaza hotels in the US! Not a good value for the price I paid -- though I was having a hard time looking for nicer hotels at reasonable rates for early Sept. The ceilings are low; and the room; bed and decor was below average. The robe was a nice touch; but towels were horrible. They were thin and cheap -- like the ones you get at the gym. The hairdryer was not in the bathroom but in one of the drawers in the room. I liked the fact that it is very close to the Centraal Station (8-10 min walk) so didn't need to take trams with my luggage. I was glad that the room I was given on the 1st floor (2nd flr to Americans) was facing a little side street; which was quiet during the night. A/C was ok though a bit on the noisy side. Appreciated the complimentary 2 bottles of carbonated water; which were replenished every night (wonder if it was because I'm a Priority Club member). Although I wouldn't say my stay was horrendous; next time I'm in Amsterdam; I'll try other hotels. 229478,ATripAdvisorMember,09/11/2004,If it were a Holiday Inn; it would be average Stayed here on a last minute trip to Amsterdam. Expected this to be like other Crowne Plaza's I have stayed at (Chicago Allerton and Silversmith; Miami South Beach Royal Palme; New Orleans; New York Times Square). Should have listened to the reviews on this site!!!Because I am a Priority Club club member; I was upgraded to a Club Room. Used 100;000 priority club points for a 4 night stay. Unbelievable. Furniture was falling apart (chair leg fell off); shower tiles need repair; toilet paper not replenished for 2 days and minibar not restocked for 3 days. Elevator requires keycard and worked 50% of the time. Some front desk staff were very helpful; others were argumentative and unhelpful. Sheets on bed not changed unless I specifically found the maid and verbally asked. Club lounge printer ink out and attendant did not know what to do. Air conditioning barely worked and; because windows didn't open; got very warm and unpleasant for sleeping. Worst was on check out. Sign in lobby stated that upgrades to club room meant free wireless internet and free minibar. On checkout -- not before -- I was informed that these club room amenities did not apply to me; so I ended up paying over $100 for internet and minibar; which I had not expected.I wrote an email letter to the hotel and priority club. They've apologized and offered to restore my priority club points. At least that was a decent thing to do. Would not stay here again if I was looking for a 4 or 5 star hotel. I would stay if I was looking for a 2 or 3 star. 229478,kranky,09/04/2004,Better choices to be found Not recommended; poor value. Located a short walk from the Central Rail Station. This hotel is on the edge of the seedy district of Amsterdam (though not dangerous). Security is good at the hotel. However; I found staff generally uncaring which is an indicator of a management problem. While I had no major problems; rooms are quiet but the furnishings are close to need of renovation. Bathrooms were also less than expected. The restaurant is expensive and the breakfast buffett at 22 Euro is excessive. Amsterdam is quirky and hotels often have to build to the local architecture; however even with this allowance the hotel is in general over priced for the value delivered. 229478,ATripAdvisorMember,08/21/2004,Terrible Service-Poor e Just returned from a family trip to Europe. Crowne Plaza was in a good location; easily accessible. The room was clean. The pool was ok. It was the same depth about 4'. I was traveling with two young children and thought it was too deep for young kids. The Concierge was the lamest one ever. When asked for a family rest it took him 2 hours to call me back. When he did he sent us via taxi to a small restaurant Luden. He (Concierge) claimed that they had a child menu. When we arrived the place was very nice but not to children. We had poor service but good food. Then upon departure we had to wait 45 minutes for the bellman to pickup our luggage; and get a taxi. Finally after I lugged 8 bags to the street. He emerged unapologetic. The wrong person in a key job; made our stay less than positive. 229478,ATripAdvisorMember,08/11/2004,Great place Just returned from a short break in Amsterdam. The Crowne Plaza City Centre was excellent. From the minute we walked into the hotel until the moment we left the staff were attentive; helpful and really friendly to the point where they went out of their way to ensure that we had everything we needed e.g. a complimentary city map of Amsterdam which was fantastic - easy to follow and very clear with all the attractions clearly highlighted which if you are anything like me is a god send; as normally I cannot understand or read a map!!! The rooms were excellent; very spacious and extremely clean. The beds and pillows are just like the ones at home - soooooo comfortable that the first morning we were there we did not wake up till 10.30am!!! The black out curtains really make you think it is still night time. Unlimited tea and coffee and an ice machine makes the little things that you really want in your room a reality. Nice atmosphere and good facilities in a great location for all the attractions and amenities. Overall - if I were to visit Amsterdam again I would definately make my reservation at this hotel. 229478,ATripAdvisorMember,07/19/2004,The American Hotel Just returned from my stay in Amsterdam at the Crowne Plaza - American Hotel.I would have to say that I have no complaints at all.Lovely hotel; stayed on the 4th floor with a balcony leading off room with a view of the canal; table and chairs supplied. Room was great; if I was to criticise; the bathroom was a bit on the small side but was ample enough.Very friendly and helpful staff.This is my 4th different hotel in Amsterdam and I will definitely return to this hotel. 229478,ATripAdvisorMember,06/21/2004,Good value; good location; but not exceptional We stayed here for a night in June 2004; and booked a Club room. We were upgraded to a Superior Club room; because of my Priority Club status; although I had to ask- it should have been automatic. Check in was slow; and required 3 staff members. The room was large and comfortable; and the rate included free minibar and films; which was very good value. The bathroom was small; disappointing; with mould on the tiles; and needed to be updated. Not Club standard; although the toiletries and bathrobes were appreciated.The restaurant had good food; but the service was efficient without being friendly; helpful and enjoyable. I am sure you can find better experiences.The Club lounge; which is up a spiral stair case; is good; with free drinks and ok snacks; although it was untidy when we arrived.The pool is good; and the gym; although small; has reasonable facilities.I would recommend the hotel; which is 10 minutes walk from Centraal Station; and good for sightseeing. although it does have its deficiencies. 229478,ATripAdvisorMember,06/15/2004,Pretty good but not quite a 5 star ! Just returned from a 3 night stay at this hotel. Brilliant location. Reception area very nice and the staff were also very helpful and friendly. When we got to the room (we booked smoking) it stank of stale smoke and found that the windows wouldn't open as they were fixed panes of glass. After returning to reception to see if we could have a room with windows that opened we were transferred (without any problems luckily) to a non-smoking room which was quite nice. Very clean and tidy and quite spacious too. Can't understand why they would have smoking rooms with windows that don't open! The complimentary bottles of water would've been great if they had left a bottle opener to open them. Used room service one night when husband was ill and the meal was excellent. Bar prices are very expensive - 8 euros for a vodka and coke but you do get a free bowl of peanuts! Overall quite nice but I wouldn't rate it as a 5 star hotel. 229478,ATripAdvisorMember,05/28/2004,Believe me !! Very Nice I just returned from a week in Amsterdam; staying at the Crowne Plaza City Centre. I read some unfavorable reviews of this hotel and had some apprehension regarding staying there. It was perfect. Starting with the location...it was in the heart of everything with 2 blocks walking to Centraal Station. We were greeted very pleasantly when we checked in. Got a non-smoking room with two double beds. Was concerned that by American standards that the room would have been small...but it was very nice sized. We faced the main street and really couldn't hear the street noise. The concierge was very; very helpful....laying out on a map what to see; where and how to go and in all giving us great advice. The room was very clean; offering us all the extra that a fine hotel would offer. The bedding was wonderful...the comforter i would have liked to take home with me...but I didn't. Big thick towels as well as a great bathrobe to use. Coffee maker; hair dryer and iron were also located in the room. I would return to this hotel on my next trip to Amsterdam. 229478,CindynGA,05/21/2004,would stay again We just returned from a 3 night stay at his hotel. Although our room was smaller than some of the others; the bed was very comfortable with down comforter and really soft sheets. There was very little noise. The staff were very nice and the hotel lobby is nice. Its a good location in Amsterdam with shopping and restuarants very close by. We had breakfast each day at the hotel and enjoyed the buffet. I would recommend this hotel and would return. 229478,ballogie,03/13/2004,Club rooms are great A great hotel. We booked online and got a great rate of ?110 a night 5 days before Xmas 2003. The club room was big and clean with a great bathroom. You get access to the club lounge which has a free bar ! Beer and wine and snacky things and free internet. Breakfast is included and served in the club lounge; eat as much as you want (all cold; ham and cheese and yogurt etc). We took the train from Schiphol and walked from Central Station (10 mins) We didn't eat at the hotel; but had a few cocktails in the pub attatched (nice and friendly barman). The concierge was a bit up himself; but most of them are ! Good coffee house one block behind hotel; didn't try any coffee though !!!!! 229478,ATripAdvisorMember,01/07/2004,Stay Away showReview(1541950; 'full'); 229478,pamandgary,01/04/2004,Great value and truly very comfortable! showReview(1537243; 'full'); 229478,smkr75,12/31/2003,Club Rooms do the job showReview(1534025; 'full'); 229478,ATripAdvisorMember,11/03/2003,Wouldn't go Back showReview(1435029; 'full'); 229478,annethered,11/02/2003,It'll do showReview(1434163; 'full'); 229478,ATripAdvisorMember,10/20/2003,Overpriced and Poor Facilites showReview(1399473; 'full'); 229478,ATripAdvisorMember,07/15/2003,If you want to go Dutch; go elsewhere showReview(1137673; 'full'); 229478,atcer28,07/08/2003,Great location; not so great rooms showReview(1130998; 'full'); 229478,jodenwlr,01/28/2003,Great Choice showReview(848448; 'full'); 229478,ATripAdvisorMember,12/31/2002,dont let Crowne plaza ruin YOUR trip to Amsterdam!! showReview(830238; 'full'); 229478,Christophebe,12/13/2008,bien situ茅 mais 脿 besoin d'un rafraichissement chambre 1 229478,lass,08/26/2008,Gutes Hotel in Amsterdam showReview(19640897; 'full'); 229478,lass,08/25/2008,Bonne situation g茅ographique showReview(19640896; 'full'); 229478,lass,08/22/2008,Detour a faire !! showReview(19640895; 'full'); 229478,lass,08/20/2008,Quattro Stelle???? showReview(19640894; 'full'); 229478,Sporzi,08/06/2008,Das Crown Plaza im Centrum kann ich nicht empfehlen showReview(18676246; 'full'); 229478,lass,07/24/2008,hotel bien situ茅 showReview(18541908; 'full'); 229478,voyageur57,06/13/2008,et le Fran莽ais........ showReview(16894213; 'full'); 229478,lass,04/11/2008,Sehr gutes; komfortables und zentral gelegenes Hotel in Amsterdam showReview(15578470; 'full'); 229478,NicolasfromParis,04/09/2008,Emplacement central; personnel sympathique; mais d茅coration int茅rieure 脿 revoir showReview(14912759; 'full'); 229478,lass,04/03/2008,tr猫s bien plac茅 showReview(15578383; 'full'); 229478,Ecrid,05/28/2007,4* ? Oui pour le prix et le service mais pas pour les chambres !! showReview(7708104; 'full'); 229478,fabio19,03/05/2006,Sicuramente una buona scelta showReview(4583268; 'full'); 229478,lass,08/11/2005,銈广偪銉冦儠銇岃Κ鍒囥仹銇椼仧銆?#x201d; showReview(19154833; 'full'); 229478,lass,12/06/2004,銇婅枽銈併儧銉嗐儷 showReview(19929467; 'full'); 229478,lass,10/26/2003,涓ぎ椐呫亱銈夋銇勩仸绱勶紩... showReview(19922450; 'full'); 229478,lass,07/15/2003,椐呫亱銈夈伅杩戙亸鍗佸垎姝┿亜... showReview(19919657; 'full'); 229480,justicejusa,01/07/2009,Value for money I'm a traveling consultant and stayed in a variety of hotels. Was spending 3 nights in Amsterdam for vacation. Got hotel from priceline for $80 USD/night. Location 5 min walk from metro station / tram / train terminal; which took another 20 min to get into the center canal rings. Train from airport was only 10 min.Room was spacious and NEW. Bathroom looked new; spacious and clean. flat screen TV and nice selections from minibar. Loved the lighting in the room (dimmable lights on ceiling above each bed had a luxurious feel).Room was GREAT value for the money. Public transportation will get you into the center of action in no time so location was not a problem. Will definitely stay again if found a similar deal. 229480,earlysunrise,11/24/2008,Clean; comfortable; sink clogged; extras expensive; not central Southbound view out of the room 229480,mapaul58,11/01/2008,A good choice for families Amsterdam is a fascinating city; but I always find it hard there to get hotels for a good value that are well suited for families. The Holyday Inn is such a hotel. It is not in the inner city but 5 minutes from the subway and train station RAI; which means you can get there by public transport easily if you arrive by plane or train. It also takes you 15 minutes to get to the inner city with the metro. It is an ideal starting point for exploring the city and its surroundings. The hotel is localized next to the Amsterdam conference center and they offer really good rates if there are no conferences and also on weekends. The rooms are nice and they also offer a sumptuous breakfast buffet. The rooms with two double beds sleep a family of four and could be a little bigger; but are ok for a weekend stay. 229480,gleagle,09/22/2008,Very pleasant stay I stayed at this hotel in August 2008 for a conference at the Rai convention centre. The hotel is not in the centre of Amsterdam but is in an excellent loctaion for the Rai centre. It was approximatley 5mins walk to the conference centre; and 5mins walk to the train and tram station which take you into the centre of Amsterdam and Schipol Airport. The rooms were clean and pleasant and the hotel had a nice restaurant and a bar which served bar snacks.I would recommend this hotel if you want a hotel in easy reach of the city centre and Schipol Airport; or for it's location to the Rai centre. 229480,mytuppenceworth,08/17/2008,What you would expect from a Holiday Inn The Holiday Inn was fine. Alittle expensive when I compare the price to the Holiday Inn in Munich where I stayed 2 night later. The room was fine. It had everything you could need. I didn't eat breakfast so can't comment on that.The location is no great shakes but you can get the No 4 tram to city centre. It was only a couple of minutes walk to the tram stop.I'd plan to stay somewhere different when next in Amsterdam; somewhere closer to city centre.Good hairdryer 229480,lozfromoz,07/20/2008,Ok stay I was at a conference at the VU university; which was a 10 minute walk or a two tram stop ride from the hotel. The number 4 tram takes you to central station if you want to go into the heart of Amsterdam. There are no supermarkets or eating areas anywhere near the hotel.I had something go missing from my room; which took 4 days to resolve. I was eventually refunded and given a late check out but it was a service debacle; with me having to chase up the hotel staff. Some of the staff had difficulties with English also. However; the rooms were very clean and the hotel is non smoking which was a plus.I would have stayed more in the heart of Amsterdam; closer to amenities if I had my time there again. Taking the tram for 30 minutes each way just to get something to eat (as it is far too expensive at the hotel) or see the sights was too taxing. 229480,shellyleyva,07/15/2008,Nice; comfortable hotel This hotel is about a fifteen minute tram ride from downtown Amsterdam. The check in was very easy and the staff was very nice. The hotel itself was very nice. The rooms were large and clean and the bathroom was exceptional. Our sofa bed had no sheets on it when we pulled it out so I asked the maid that was down the hall for some. He did not speak English but he must have told someone we needed something because about 2 minutes later the hotel staff was at our door with everything we needed. I liked the fact that the hotel was not downtown as it was nice to be able to get away from the city center. The only drawback was that there were no restaurants or stores to get food in the general area. There is a shopping center down the road about a mile that does have a grocery store but its a little far if you have no car. We took a cab from the train station because we had no idea where to go and that cost around 40 Euros but the tram #4 goes directly from the train station to the RAI station and only cost aout 7Euros for 4 people. We would definitely stay here again. The surrounding area was pretty and the hotel was really comfortable. We did not eat in the restaurant but it was usually busy with business travelers so I would guess it was good although from the menu we looked at it was a little pricey. 229480,SRAinSA,06/23/2008,Nice hotel near convention center My husband had a conference at the RAI (pronounced rye) convention center at the end of May 2008; so we stayed here 4 nights. It was a good experience overall. Breakfast was pricey (20 euros for the buffet); and we only did that once. We had requested a deluxe room to accommodate our 2 kids; and were surprised to find the room had 2 double beds and a small sofa. If the sofa had been pulled out we wouldn't have had room for luggage; but didn't need the extra space. It was a good sized room. The room was clean and the bathroom was fine. The kids like the chocolates put on our pillows each night.The front desk was helpful; making suggestions for sightseeing; transportation; selling tram tickets; etc. The hotel was a bit out of the way; but price and location to the convention center made it good for us.We took the train from the Airport to RAI station (different line than going to central station) and had less than 5 minute walk to the hotel. The tram stop was between hotel and train station and very efficient. Trams left every 10 minutes or so. It took about 30 minutes to get to the city center. We used strippenkart; which is a series of 15 strips for the tram. Each trip to downtown cost 3 strips each way; but you get a discount if you buy them in bulk (6.90 euros for 15 strips). Strips are stamped on the tram; and are good for 1 hour on any tram. Transfers are easy.RAI convention center is about a 10-15 minute walk from the hotel. Nearest restaurants are on the other side of the convention center; along with a Albert Heijn grocery store (good for prepared food; fruit; bread; cheese; and most other needs). 229480,MRSDRC,05/27/2008,Lovely Hotel This is a lovely hotel - stayed here for 2 nights. Location not so central although there is no problem in getting to the centre as the transport is very regular (trains trams). I have stayed in a central location also but hotel not so good for value. This was definitely better value for money but be prepared to travel to the centre 229480,TEK101,05/13/2008,Great Hotel for Business I stayed at the hotel on a Business Trip to Amsterdam. Reception staff were very friendly despit the late time of my arrival. My room was recently renovated and offered everything I needed. Internet asccess was easy and quick. The bed was very comfortable. Breakfast was excellent!I will go back to this hotel. 229480,Rangas,05/12/2008,Great place to stay Stayed in the hotel for three nights with the other half recently.Rooms:The rooms are large by european standards and have two double beds even when you book for two adults only.Accessibility:Ten minuters from schipol.Take the stoptrein from Schipol and get off at RAI Amsterdam.Come out of the station and turn right and right again at the corner of the building you pass next.Its a less than 3 minute walk to the hotel.To go into town take the GVB tram line 4.Retrace the route to RAI station ....you will pass the Drentepark station (50 meters from the RAI....and the origin point of line 4 and therefore always easy to get seats for the 15 minute ride into the city.)Location:In the industrial section of Amsterdam.....therefore not too many restaurants around ....food at the hotel is expensive.... but plenty of restaurants enroute to the city centre on line 4Overall:Absolutely no complaints and a great place to stay 229480,giaino,05/04/2008,Great position to visit Amsterdam We've reached the hotel by car; and been there for 3 nights.Parking is very small; but we hadn't any difficulty in finding a place for our car; the price for it is not so cheap; 20 euros; 27 in other parking outside the hotel.People at reception are very polite.The hotel is clean; 4 stars.Rooms are quite; with good beds and spaces are good.Breakfast is very good.At 200mt there is the tram stop and at 300mt there is the train stop.With the tram in 15 minutes we were in rembrandtplein.Very good solution. 229480,GrandP,04/12/2008,Solid Hotel in A'dam Holiday Inn A'dam 229480,Gsalex,04/05/2008,An excellent experience This hotel is a great alternative to expensive rooms in the city center; since it's just a three-minute walk to the RAI train station. Buy a day pass on the metro line and save money on accommodations. It's also very convenient to/from Schipol Airport by rail. We were able to get a very good rate by bidding online; and since it was Easter week and there were no business travelers they upgraded us to an executive suite on one of the upper floors. Really nice room; great view; comfortable beds and ultra clean. All the amenities you'd expect for a good business-class hotel. The only drawback was that the nearest area with restaurants is about a 15 minute walk. So it's about as quick to take a train into town for dinner. But we were quite happy with the hotel and it was much better than a typical Holiday Inn in the states.Note: Tourists might want to check on whether a convention is in town before booking; since this hotel caters primarily to the nearby RAI convention center. You'll probably find better deals on weekends and holidays. 229480,smardie,03/13/2008,Nice stay at the Holiday Inn stayed one night at the Holiday Inn in Amsterdam.The hotel was not in the main city center; but within a very short walk was the tram into the city.The hotel staff was very friendly and helpful.The room was modern and fairly big and a very nice bed.The bathroom was also nice; with a large tub.My only complaint was the breakfast; it was a buffet and it cost $23.00 and was not very good. 229480,TallTexan82,01/17/2008,A nice stay at the Holiday Inn! I stayed at the Holiday Inn Amsterdam for 5 days in late December with my girlfriend. We had stayed in the Amsterdam city center on the first leg or our trip and I booked the Holiday Inn through P*riceline ($95 US) as a less expensive alternative on our last leg.The hotel is located on the outer ring of the city; but it is less than a 3 mile walk to the heart of Amsterdam and about 1.5 miles to the Van Gogh museum. It is located right next to the RAI station and the beginning of tram line directly into the city. The proximity to the RAI station proved to be a great benefit as it was only 1 stop from the airport and allowed us to avoid the obscenely expensive Dutch taxis. It also made a day trip to Haarlem very accessible.We stayed in a large room with a comfortable king bed and good bathroom. It was larger than most European rooms and much better than the Holiday Inns where I have stayed in the United States. Ultimately; I found staying at the Holiday Inn to be a great budget alternative to staying in the city center (which I also recommend if the price is right). It is located across the road from a nice city park (with a large hedge maze - recommended for kids and adults) with easy access to the city. My only regret is not being able to visit during the warmer months. Renting a bike (I think you can rent them under the RAI station) and exploring the city would have been awesome. Maybe next time. 229480,reclermo,01/09/2008,Great base on the transit line. I wanted to select a hotel in Amsterdam that was outside the city centre; yet still be able to easily get into the city and the airport. The Holiday Inn fit the bill perfectly.The exterior looks a little dated; but the interior of the property more than makes up for it. The interior and rooms are very comfortable; and much better than I was expecting as I rarely choose to stay at Holiday Inns when I travel.The hotel was not exceptional in any way; however; it was comfortable and suited our needs quite well during our stay. 229480,JudyGrace,01/08/2008,Great location and service! All of the BBs were booked up as it was during the holidays. Our travel agent suggested the Holiday Inn. It was located right next to the Station Rai railway which is only two or three stops from the airport and very cheap (3 euros each way) and next to a tram stop which brings you to downtown within 15 minutes. The hotel was clean; the service excellent; and the hot American-style breakfast very good and worth the extra cost. We would definitely recommend staying there and plan to return next Spring or Summer. 229480,shayes7,01/04/2008,Excellent Base My partner booked a suprise visit to Amsterdam for my birthday on August Bank Holiday weekend and we stayed at the HI Amsterdam. Once we got to check in; the receptionist upgraded us to a Executive room; which was very spacious and had nice clear views. Now being as it's Amsterdam and a fairly big City; i did expect the rooms to be on the smaller side but was very suprised. Bearing in mind the actual hotel isn't central; it is about 2 miles out the the center. Don't let that put you off as over the road from the hotel you have the Train station which goes to and from Schipol Airport. Also it is very easy to get in and out of the City as there is a Tram Service around the corner. Takes approximately 15 mins to get into town; but you do get to see all the wonderful buildings on your way to the City. The hotel is very friendly and perfect for a City break away. We did have breakfast at this hotel and it has to be said it was a treat. As it is a buffet breakfast; you can eat as much as you want and you will be full for the rest of the day until tea. We also ate Dinner at the hotel; and was expecting to pay high prices but was pleasently suprised to find the prices reasonable. I do recommend you eat at the hotel as this was a very pleasent experience. 229480,luketraveller,01/03/2008,Good hotel at RAI The Holiday Inn is located near RAI; a conference center. Booking this hotel was mainly a price issue for us; as their prices are very competitive. The airport transfer is very easy by train; the fare is EUR 2.50 one-way; the ride takes only 10 min. and the trains run every 15 minutes. The train station RAI is only 5 min. away from the hotel. Going downton is also easy by tram. For frequent trips it is best to buy a 1/2/3-day pass; we paid EUR 13.50 for 3 days of unlimited rides.Breakfast was excellent; very nice selection; it comes at a price of EUR 20.--. For cheaper breakfast options: there is nothing near the hotel; except a little convenience store at RAI station that may sell sandwiches or coffee... you may have to go downtown for more choice. There was no service directory in our room. When checking out; we found out the service directory was on the TV now..... we found out too late; as we missed breakfast one day; being too late. There is a historic windmill only 10 min. walking time from the hotel... ask at the reception; they will give you directions how to get there if you are keen to see it.Overall; we had a very nice stay at this hotel; I can only recommend it. 229480,HFriedman,12/18/2007,great hotel this is a great hotel. it doesn't look much on the outside but it is very warm and cozy on the inside. the rooms are nice and clean. the personnel very friendly and efficient. I stayed there for 5 days for a conference at the RAI and walked 5 minutes to the conference. I also went into the city center every evening using the nearby tram 4 which was really convinient. it is also very close to the metro and trains to get anywhere you want. 229480,BTravellerSingapore,12/08/2007,A Comfortable Stay Hi;I stayed at Holiday Inn during my 3 days business trip to Amsterdam. I was put up on the 11th Floor and my window overlooked the city lights during night time. It was quite near to the Schiphol Airport and I was charged EUR 30 for one way drop by taxi from Airport. The hotel is well connected with public transport (Station RAI) by Tram and Metro nearby.a) Room Quality Amenities: The room quality and amenities were quite good especially the toilet was quite neat and clean.b) Room Service: Though I did not order much but whenever I needed some amenities; they were promptly attended to by the staff. So there were no complaints on that end.c) Staff Response: I particularly liked the warmth of the Porter; who would traditionally guide guests at the hotel on how to go about navigating around Amsterdam. He in fact went out of his way to printout a route map for me to reach my office destination and explained several ways in which I could reduce my personal cost of stay in Amsterdam.d) Negative Aspect #1: The hotel itself is a little far off from the city. Though there is a regular tram service and a metro service to the City Centraal (The centre of the city); where most of the activities really happened; it took about 30 minutes one way to reach the center of the city. It was certainly inconvenient to catch a tram everyday after returning from office. One prefers not to travel much after a long hard day.e) Negative Aspect #2: This is particular to 'Vegetarians (No meat no fish variety like me)'. There was hardly much to eat at the Restaurant of the hotel. Also there weren't any food outlets in the vicinity of the hotel where one could just walk across for having dinner or food. So I had to go to the city every time that I need to have vegetarian food.Overall; I had a comfortable stay at Hotel Holiday Inn but due to its distance from the city's center; it became incovenient to travel to the city for food and sightseeing. I would certainly recommend this hotel to people who are there in Amsterdam on Business and have a short stay and want to stay nearer to the Airport. 229480,MarlonGobitz,11/19/2007,Great as usual I stay at this hotel quite often for business and am always very pleased with the service; friendliness; free upgrades to executive rooms; decent breakfast (although they don't serve soy milk; eventhough requested).The executive rooms are wonderful; beds are great. Some rooms have a whirlpool; free complimentary drinks (2); chocolate; etc.No complaints whatsoever.If you're looking for a hotel only two trainstops from the airport and you can live with the fact you are not downtown amsterdam (15 - 20 minutes traveling); then this is the place to stay for business or pleasure! 229480,BreilBelgium,10/31/2007,Nice hotel We stayed here for one night; and loved it. Perfect rooms; good food.They told us the lobby is impressive; but they were rebuilding it andwas totally closed. Easy acces to the city centre with the tramline that stops next to the hotel. Very friendly staff. I would love to stay there again! 229480,Stratus42,10/23/2007,really nice place - just a few small quibbles We stayed at this hotel in August for a night and had very few complaints considering we got the room for a STEAL from Priceline.com. The rooms were big; spacious; modern; the staff were friendly and the place was conveniently located next to a tram station for easy access to the town center. The bathroom had modern fittings and everything was clean and nice. That breakfast wasn't included in the room price; and that we weren't informed of this BEFORE eating it; is a small quibble. However; it was only 鈧?0 each and it was a REALLY GOOD buffet breakfast. - still 鈧?0 is quite a lot - and there are NO OTHER options in the neighbourhood that we could findThe rooms; particularly the smoking-permitted rooms - could have done with better ventilation. With only 1 smoker in our party of 2; the smoke quickly filled up the room... the smoker in question resorted to smoking in the bathroom where the ventilation was better - none of the windows opened. The hotel was under renovations when we visited but this; while unsightly in the lobby and on the restaurant level; did not cause any problems. 229480,fiammybe,10/19/2007,Very well located; recently renovated hotel that offers included breakfast We go to Amsterdam every year for the same event. This was the fifth time in a row; and because the location of the event changes; we have changed hotel almost every year.The Holiday Inn Amsterdam is located on a 2-minute walk from the RAI subway and train station; which brings you in a short 10-minute drive to the Amsterdam Central Station. Very easy to get to the centre of town.It was mentioned on the Holiday Inn website that the hotel had been recently renovated. The room was clean; no smoke odours were present (we asked for a non-smoking room) and of acceptable size. Not too big; but there was ample space for a sofa and a table next to the beds.Breakfast was 15鈧?per person; but the hotel offers a breakfast-included option; which is considerably cheaper; certainly when you don't travel alone. Breakfast was very extensive and high quality; with the staff always willing to help when you have special requirements (or you just want your eggs in a fashion they don't do normally). Nice atmosphere also; the breakfast room was cosy; and not too big.I'll be back next year; this was a flawless stay. 229480,krnworld,09/25/2007,Great value for money We've just returned from a weekend holiday in Amsterdam. Three of us stayed at Holiday Inn Amsterdam. The reason we chose this hotel was because Holiday Inn was one of few that accomodate triple occupancy.Don't judge the hotel from outside as it looks like a state housing apartment block. Inside was nice and morden- reception area was cosy.The room was spacious and it had two double beds. We thought the beds were a bit too small to be double but were very comfortable. When we arrived; the room only had 2 sets of towels even though we booked and paid triple occupancy rate in advance. When I called the reception for more towels; a maid delivered them literally in one minute.Bathroom was also spacious and clean. Water pressure in shower was so powerful it was almost painful-other two loved it and thought it was like one of those high pressured massaging showers. The hotel is quite far from the city centre- 20 minutes by tram number 4. Best to buy 15 strips (6.80 euros) from GVB ticket office outside the centraal station. Tram attendant stamps 3 strips for Station Rai. Staion Rai is the last stop for Tram 4 so you don't have to worry about when to get off. Holiday Inn is right next to the station. (You'll probably spot Novotel first when you get off. Holiday Inn is just before Novotel). Tram runs from 6am to 12.30am. Night bus runs from 12.30am to 6am hourly so you can get get back to the hotel by public transport anytime of the day/night easily. We also lesuirely walked to museum quarter during the day and took us 35 minutes through lovely Beatrix park. There's nothing much to do or see around the hotel- mainly office blocks around the hotel.Overall; we very much enjoyed staying at Holiday Inn and it was such a good value for money. We didn't mind travelling 20 minutes to the hotel as public transport was excellent and we could all get good night sleep in a quiet area away from the busy city centre.I highly recommend Holiday Inn Amsterdam. 229480,Radha7,09/24/2007,Mixed experience The rooms were nice and clean and the staff was friendly and helpful. The location was also ok as the hotel could easily be reached from the airport and public transport to the city was freaquent. I didn't like the fact that there were no cafes or restaurants in the area and that the hotel exploited this charging 20 euros for a breakfast that should have cost less than 10. The hotel was also greedy when it came to other things. For instance they charged 0;35 euros for internet; a service most hotels provide for free. Another thing I didn't like is that the hotels show clips from pornographic movies (pay tv). I would not have liked my children to coincidentally flip to these channels. It is also an experience I could have done without. I do not like hotels that sell porno at all; but I could accept it if these films were showed on request only. 229480,SANNY078,09/11/2007,Unhappy experience Stayed there with family in August 2007. We were 2 adults and 2 children. The location is secluded with nothing around. Not at all suitable if holidaying with family especially children.The staff are anything but friendly and courteous. They need training on Customer service and understanding the needs of families.Almost everything had to be ordered twice. When you call for the second time (after having given 30-45 minutes time); the new person on the line first mentions it was not me you called so I am not responsible and then tries to help (no team work).Very difficult to get help if you are traveling with heavy luggage.Would never stay there. It definitely does not maintain Holiday Inn standards.Being close to the airport would suit the transit passenger who needs a bed to sleep overnight and take a shower. Nothing more. 229480,JustTripping,08/27/2007,Would Stay Again We stayed at the Holiday Inn Amsterdam for our 30th Anniversary . The hotel was easy to find from the airport which is good when you are jetlagged and tired. There was renovations taking place; however; from our room it wasn't that noticeable. The rooms were very clean. The staff was friendly and helpful. It was convenient to Tram 4 which would take you into the city. We liked going to the city during the day and evening; then returning to a nice; quiet hotel away from the city; for a good night sleep. We didn't eat at the hotel; but did shop at the gift shop and found it very pleasant and reasonable. We would stay at this hotel again. 229480,LondonNatty,08/07/2007,Pretty average! This hotel was very ordinary. It was clean enough but the bathroom was very old and not that nice. The room was comforable enough and the bed linen was clean. The hotel restaurant was nice but a bit pricey. Room service was ok but again a bit over-priced. It's a long way out of Amsterdam - about 20-25 minutes by Tram number 4; which is located right near the hotel. Amsterdam itself is quite horrible! It is very dirty with rubbish all over the streets. We did our best to go on tours away from the city. The tours were not as good as we had hoped for. Overall; the hotel was just ok; but if you want good quality don't stay at the Holiday Inn! 229480,gooner1711,08/07/2007,Good quality and value The Holiday Inn Amsterdam is a good quality hotel and does represent good value for money. There is a lot of building work in the lobby at present so it can be crowded and messed up in this area when a lot of people around but the staff are doing well.The rooms are good size; clean and comfortable.The bar and restaurant are good quality although beer is expensive....Taxi to town is 10 minutes and 20 euros; tram is 20 minutes and 2.40 euros.Overall a good hotel but a little way out of town. 229480,Fifer9,07/19/2007,Third Time Lucky? Third visit here because the first two were so great as reported in previous reviews.Still a good hotel with nice rooms and good transport links to the centre of course. What was wrong this time? No one member of staff made any impression. That's not a problem as everything was fine. But on the previous occasions; staff at the hotel made us feel like we mattered. In fact; the reason we've returned here to celebrate special family occasions is down to one member of staff; now retired; who made such a great impression on us on our first visit. She won our repeat business; nobody did this time. 229480,liverpoolwelsh,05/31/2007,Convenient family stay Have just returned from a 3 day stay at this Hoiday Inn with my family (2 kids age 11 and 8). We booked this hotel because it was the only one we could find (easily) which had family rooms to accommodate all 4 of us:with breakfast included. From the outside the hotel was uninspiring: it was in a business type paryk near a very busy road; with a horrid dirty pond of water in front. However; inside it was clean and comfortabler and decent value. It was v easy to get into the city centre (20 mins by tram from just outside the hotel. The staff were all v friendly. On the whole; a fine base for a trip; good value; but a bit further out than would have been ideal. 229480,Wdrob,05/29/2007,Great Location; easy to find Stayed one night in May at the Holiday Inn in Amsterdam based on the reviews. The location was great; next to the train station and easy access to the highway.Parking was a little expensive given your out in the suburbs and there are lots of open spaces around.Had dinner in the dinning room which was excellent. I recommend the Halibut it was excellent. The caesar salad was ok; but not traditional north american style.Room was a good size with lots of English speaking tv stations which was a big bonus; after having to watch CNN and BBC news for the previous few nights.If I went back to Amsterdam I would definate consider staying here again. 229480,JFDevizes,05/22/2007,Grest for Flexibility Good place to stay away from hurly burly of centre of City. Tram no. 4 great - always one waiting! Train service also great - both within 3-4 minute walk of Hotel - advantage you have is it is end of line for Tram hence so easy to catch! Staff at Hotel - really friendly. 4 in family room (2 x large beds a real squish but get what you pay for). Air con. noisy and as ever struggled with fact couldn't open a window!!!Few tips - Hotel food we found expensive but good - soon adds up though if you are a family on a budget! Plenty of Albert Heijns (Supermarkets) in City and on way back on Tram from City to Hotel - OK gereral supermarket... Brill. Sirop Waffles (don't bother with tourist versions - half the price of them and really good...FYI Roombotter (rough spelling) means butter which is trad. type and best!!!Discovered great Thai Restaurant roughly half way on tram from City to Hotel (left hand side of road as heading out of City - also has Albert Heijn nearby. Great food and really charismatic host - near to Canal Bridge nr. Victorie Plein stop; Not cheap but chaper than hotel and great entertainment from host.Ann Frank House and Van Gogh queues for entrance at venues real pain and very long for Ann Frank - TIP go to Centraal Station... opposite main entrance is a large ticket bureau...go in there pay for tickets and they give you a time slot of one hour for admission on date/time you want. When you get to Ann franks/Van Gogh go to pre-booked tickets entrance - no need to queue and get in staright away - commission charge really minimal and worth it! You get discounted Strippenkarts there to.Late tip for Keukenof (bulbfields etc.). Best bet go to Schipol airport - easy on train from Hotel and book with small travel company in arrivals/departures - can't remember their name but on Keukenhof Website. Price includes Bus fare and entrance ... real no hassle stuff and accept credit cards which are not accepted in anywhere near so many places as UK. Really glad to have gone with them - avoided all the massive main route traffic jams; and got bonus of drive through actual bulbfields which others charge for as extra as part of trip.Have a great time! 229480,miamal,04/28/2007,Fabulous service !!! What a great place to stay ... after been offered several dingy small hotels in the city center - we opted for the holiday Inn . And we definately made the right decision....It is only 10 minutes from the city center by tram ;;;and walking distance to the van gough museum .Rooms are large and spotless- hotel bar v. convenient and good food.Overall; a great comfortable stay - return visit next year!!!! 229480,aydaciya,03/25/2007,Way Better than a American Holiday Inn My boyfriend and I spent four days at this Holiday Inn and loved it.Here is why we recommend it:-Super friendly staff.We arrived at the hotel at 6 am and were prepared to beg the front desk to allow us to check-in 8 hours early. We even considered paying a half day's rate. But the night manager immediately approved our early check-in free of charge. We didn't even have to ask nicely. -Clean and modern rooms.We didn鈥檛 expect much from this hotel; after all it is a Holiday Inn. But our standard room was comparable to a four-star Hilton in the states. The bed was comfortable; the shower had a massage shower head; and the room service was decent. -Location.The hotel is about a 15 minute metro ride and 20 minute tram ride from downtown. It was nice to hang out in a residential neighborhood rather than with the tourists. Plus; it is only two stops away from the airport via the suburban rail line. Don't waste money on a cab. Take the train from the airport.Here are the few things that upset up:-The high-speed internet cost 17 Euros per day.-Commuting to the museums did start to annoy us by the end of our trip; but we got what we paid for. 229480,tincanco,03/20/2007,Great Standard of Holiday Inn Just got back from a weekend in Amsterdam (17th -19th Mar). We (4 people) arrived at Central Station and took a taxi to the hotel (22 euro's). I was a bit worried that the hotel would be too far from the city centre but 22 euro's between four people isn't bad. Looking at the hotel from the outside we were a bit worried that the hotel would not live up to our expectations but on entering we found the hotel to be great. Decor was very nice and the bedrooms has recently been refurbished and seemed larger than average with big windows; mini bar; flat screen tv; workstation and an oversided bed. Like the other reviews state the tram stop is practically outside the hotel and I would say tram 4 takes less than 15 minutes into the centre of Amsterdam (near the flower market) for nearly 3 euro's. I would definately recommend this hotel to anyone visiting Amsterdam for a short break however if you plan to stay longer than a few days I would suggest a hotel nearer the centre. 229480,NohoCouple,03/13/2007,Nice hotel! My wife and I stayed here for four days when visiting Amsterdam. The hotel itself isn't near the downtown area at all; but that's ok. We chose it because it was a 5-minute walk to the metro and then a 20-minute ride to downtown. The rooms here are on the bigger size; and we found the staff to be super friendly and gave great directionsto get us to the Keukenhof which was an hour away. My wife found it very funny they have a restaurant called The Vermont (great food!) since she's from Vermont. WHen checking out we saw that they did add an extra 20 euros a day for breakfast when we never ate breakfast there. They took it off our bill without a problem when we pointed that out. Overall; it's a great place! 229480,braziliantourist,02/27/2007,excellent experience! Just arrived from a 5 day leisure trip in Amsterdam. Our experience at holiday inn was extremely fantastic! Hotel staff was very friendly and helpful; breakfast had many options to chose from; room and bathroom were above expectations. We agree with other reviewers when it comes to distance to Amsterdam downtown; but in a very short walk distance (less than 2 minutes) it is possible to take tram 4 to major city tourist attractions (it takes around 15 to 20 minutes - tickets can be purchase with discount in the hotel). RAI Station is also in a very short distance and from there it is possible to go to Schiphol Airport and several other locations. No complaints at all! 229480,msunix,01/05/2007,Convenient This Holiday Inn is situated right next to the Station Rai. You can get to Rai from Schiphol Airport via IC in about 10 minutes for 2;20 Euros. Tram 4's stop is right by the hotel. A 15 strip card comes handy. 3 strips to Centraal Station. Trams run till late night anyways.The bar has a section for priority club with free access to internet for platinum members.The restaurant is good. Breakfast is excellent. People are very customer friendly. Rooms are clean. Overall we were very happy with our stay - shamanth vyas 229480,Maria23,01/02/2007,Very nice Very nice breakfast buffet with absolutely no shortcomings. Rooms were ok - we ordered on with two separate beds and they were huge! So huge that they made the room a bit cramped; but they were very nice to sleep in.The only real problem with this hotel is the location. We enjoy being near to the centre of things and this was a bit out of the way. However; it is very close to train and bus stops. 229480,Riflerangeblues,11/18/2006,Good hotel and service Stayed here for one night whilst watching the Holland v England football friendly. Really we weren't in the hotel long enough to do it justice; but it was in a great location. Far enough away from the main centre to be quiet; but easy enough to get about due to the tram and metro stop right next door. The hotel service was extremely good; friendly; polite and efficient. Our room was large; comfortable and very clean. After 2 or 3 visits; I'm not that keen on Amsterdam as a city break - the museums are really good; but after that one afternoon wandering around is enough to pick up the atmosphere and see the sites. That said; if I was here again; I'd certainly stay in the Holiday Inn. 229480,markhomer,10/16/2006,Good quality hotel Stayed at this hotel for one night; thought for a holiday inn the hotel quality was excellent. The rooms were well appointed the staff were outstanding and the public areas well maintained and well decorated. The hotel is a little out of the city centre; however; it isa only 15-20 minutes by tram or metro both of which are 2 minutes walk from the hotel reception. (the lady conductor on the tram was a right snotty [-] but ehh!). I would definitely recommend this hotel; as a regular holiday inn stayer this is one of the best which I have been to. 229480,SenoraSofia,09/13/2006,OK; but expensive We stayed August 2-5; and August 10-12; 2006 in room 920. We booked directly using the hotel website and paid 141 euros for week nights and 124 euros for the Friday nights. Additionally; we paid 5% and a fee to Master Card. It seemed like a steep cost; especially after having stayed two weeks in Las Vegas at the Mega Resorts for next to nothing. Also; we were not able to receive a lower rate for use of the Entertainment Card; which is listed on their web site.The best aspect of this hotel is the service. We especially appreciated the concierge men; who helped us on twice: once to locate a quality hotel on the Island of Terschelling and a second time to find us bubble wrap so that we could pack our numerous jars of cranberries from Terschelling. (We could not bring liquids or gels on the flight on August 12th.) Also of service were: the lady at the front desk who put us in a room with a view and the numerous people who gave me attention when using the safety deposit box; which I needed as I was carrying valuables that I did not want to carry in a purse on the streets.Room 920 had not been renovated. It was OK; but sort of old and in need of renovation.My friend joined the Priority Club. I expect we will stay their again. She really loves the place because of the location outside of the city.I think the buffet breakfast was the best. We got up early every morning and ran down for a delicious cup of coffee and eveything imaginable.What I did not like about it was: there is no way to open a window and the room really needed some fresh air. Also; I wanted a pool. I was so tired when we got there; and a refreshing swim would be nice.I expect to be back there again. I can't wait for a delicious breakfast and the tram ride into the city center! 229480,Sentinal,08/08/2006,Great place to stay Reviewer from Jerusalem; IsraelI stayed at the Holiday Inn with my two teenage sons for four nights in the first week in August and paid 100 Euros a night including breakfast and all taxes. It's very difficult to fault this hotel at this price level and star rating. The reasonably-sized; air-conditioned rooms are very quiet; well appointed; immaculately clean and cleaned; and have superbly comfortable beds. The bathrooms are modern and very clean. The hotel's common areas are; like the rooms; in tip-top condition. The hot and cold buffet breakfast options are generous; varied and well cooked. Service is great: the hotel staff are very friendly; polite; cheerful; helpful; knowledgable and efficient.If you want a central Amsterdam location this hotel is not for you. But if you don't; the Holiday Inn is ideally located in a quiet business; convention center and park neighborhood. The number 4 tram line stop and the Rai metro and rail station are both just a 100-metre walk away. The center of town or Schiphol airport are thus just a 15-min ride away by either tram or train.A few caveats: be careful of the automated mini bar; and prepare yourself for a hefty 20 Euro a day parking charge if you bring your car.A few tips: tram; metro and rail tickets can be purchased from the hotel reception at a lower price than from the tram driver or at the station. The mini market cum ticket office at Rai station closes at around five each evening. Unless you can work out how to use the ticket machines in the station; think carefully how you intend to make your evening metro and train ticket purchases. 229480,Nishant1,08/05/2006,Good hotel for family stay From N. America; we were looking for reservation of a reasonable hotel in Amsterdam for summar and found Holiday Inn as value for money. 94 euros per night. Additional advantage is that rates for weekend do not increase unlike downtown hotels.Due to large baggage for one cab; we booked a van at 12 euro per person from outside airport to hotel.The hotel building from outside is not very impressive but many upper floor rooms are renovated with spacious and very clean bathrooms. Room sizes are decent by european standard and little tighter by american standard.The staff was very friendly. Although check in starts at 2 pm; they gave us room earlier when we reached hotel. The hotel is in business district and easily accessible by tram and rail. Tram # 4 starts from RAI which is few meters from hotel. Starting points helps taking proper position in tram to secure from pickpocketers.It was a good travel of 15 minutes by tram and we could identify hotels for dinner on the way. We bought 72 hour I amsterdam card which allows unlimited travel with free entry to many attractions.We asked hotel to block bar and non-family TV channels so that there were no surprizes while check out.High speed internet was at 22 euro per 24 hours. Steeper by american standard but it was really high speed like cable. Much better than DSL.Overall it was a good stay. 229480,ATripAdvisorMember,07/18/2006,Friendly staff; great transport links loved satying in this hotel; right next to station RAI; good transport to city centre; also to heineken music hall (great for gigs!!!!!); as i read b4 i went to be careful of the automated minibar!!!! cleaning staff are top notch; left the room in a tip and expected to clean it oursleves; got back and it was spotless; safe is very easy to work; no deposit needed; ive rambled on enough now; would defo stay here again; taxi into leidesplein 18euro.enjoy 229480,Alphatraveller,06/26/2006,Good business hotel Well situated for business needs but a train ride into Amsterdam proper. Hotel was very friendly and rooms above average. Would stay again. Some construction around the exterior of the hotel but wasnt obtrusive during our stay. 229480,ATripAdvisorMember,06/07/2006,Great place to stay This was a nice place to stay. The staff were friendly and it is convieniently near the train station. When I return to Amsterdam I will certainly stay here again. Beware of the automated mini bar! 229480,ATripAdvisorMember,03/25/2006,Great Place to Stay in Amsterdam We booked this hotel through Hotwire and would stay here again! Being next to the RAI Station helps to get around. We bought a 72 hour pass and were in business. Extra friendly staff. Very much worth the money and much cheaper than the hotel accross the street! Rooms were very nice! We left here to stay near the airport; and had a nightmare at NH Schiphol for our one night stay! 229480,Svein,03/06/2006,In the outskirts; but near exhibition center The hotel migth be OK; but the location; end of line 4 tram; if you are a vacation visitor to Amsterdam; it migth be OK; you see a lot of Amsterdam during the 20 minutes or so into town.I think the room looked just like all Holiday Inns did in the 1970; and i think only textiles may have been refurbished since then. But; size of room and beds are good. Employees very nice and helpful. We had dinner in the Vermont restaurant in the hotel; and it was very good; and much better than the french restaurant in the Novotel across the street. From the airport; take the trains that goes to RAI ( amsterdam exhibition center ) 2.nd stop from the airport; short walk to hotel. But not all trains ( like those to Amsterdam Centraal ) do not stop at RAI. Taxi fare into Leidse plein approc 15 - 20 euros. 229480,MikeDSmith,01/04/2006,Great Hotel We had the opportunity to stay at this hotel during a flight connection to the USA. It was an excellent facility. The rooms are furnished with modern conviences and was very clean. The staff was friendly and accomodating. It is less than 5 minutes walk from the train and trams where you can be anywhere from the airport to Central station in the heart of Amsterdam within 20 minutes. We would recommend this facility to business travelers as well as families. 229480,ATripAdvisorMember,11/17/2005,efficient and quiet It seems I stayed at a different hotel to some reviewers. The front desk staff were very efficient at check in and out. The barman was equally efficient and even friendly by Amsterdam standards. My room was spacious and comfortable and because the hotel is located out of the centre it was very quiet with no late night revellers to disturbe your sleep. The distance from the centre was not a problem as the metro runs frequently with a journey of less than 15mins. Would definitely stay again. 229480,ATripAdvisorMember,10/05/2005,A Desperately Poor Hotel The biggest issue this hotel has are the walls. There too close together and should have been built in different part of town.The rooms are to small for the furniture.There is nothing to do in the evening 鈥?20 min walk to find a restaurant. Every where around it is a building site. Oh and it is very expensive.Oh and the bath filled with sewage every time you used the sink.Oh window would not shutDid I mention that there was no floor space because they had tried to fit in two double beds and two chairs and a table鈥? 229480,gailray,10/01/2005,Positive Experience My husband and I have just returned from a nine night stay at the Holiday Inn in Amsterdam. We had some reservations after reading other reviews. However; for us it was a good choice. While there were not restaurants nearby; the tram and metro stops were within a 5 minute walk and the city center was approximately a 15 minute tram ride. Since we are in our 50s; we had dinner in the city center and returned to the hotel by 10pm. Another plus for the location is the easy access from the airport. There is a train that goes directly from the airport to the RAI station without having to go to Central Station. The walk from the station to the hotel is approximately 5 minutes also.The first eight floors of the hotel have been renovated recently. We did not have one of those rooms the first night since the hotel was full. However; they moved us the next day and our room was large; clean; and comfortable for the remainder of the time. When we checked out; we did not have any extra charges added to the bill. 229480,SiamOrchids,08/18/2005,another priceline scam Just like every other Holiday Inn anywhere in the USA. Terrible Location; Front desk staff had a terrible attitude. The room was adequate; boring and the hotel had no personality. It was nothing more than a place to sleep in a great city. We were charged automatically for breakfast everyday and had to ask each day for the charges to be removed from our bill. Personally I think that's a little unscrupulous; we were also charged everytime we touched something in the mini-bar. I didn't say consumed; I said touched. Little insignificant annoying petty practices by the management make this hotel a place that I will NEVER visit again. If Priceline sticks you there; check your bill.. 229480,ATripAdvisorMember,08/01/2005,A good Business Hotel showReview(3726412; 'full'); 229480,ATripAdvisorMember,02/16/2005,Great service; clean hotel; reasonably priced showReview(3196771; 'full'); 229480,ParisExpat,01/21/2005,Friendly service showReview(3022168; 'full'); 229480,ATripAdvisorMember,08/20/2004,Appalling Service showReview(2478811; 'full'); 229480,ATripAdvisorMember,08/18/2004,Grotty location showReview(2460029; 'full'); 229480,RJPOceansideCA,06/08/2004,Disappointing Experience showReview(2171108; 'full'); 229480,ATripAdvisorMember,04/18/2004,Family visit to Amsterday showReview(1791343; 'full'); 229480,tedkop,04/10/2004,Good Hotel with easy access to trains and trams showReview(1772309; 'full'); 229480,ATripAdvisorMember,10/27/2003,The best Holiday Inn I have ever spent the night in showReview(1422725; 'full'); 229480,ATripAdvisorMember,08/28/2003,Good hotel showReview(1262865; 'full'); 229480,lass,10/18/2008,銉︺兗銉紤锛楋紣鍐嗐伄澶忋伄銈儬銈广儐銉儉銉犮€?#x201d; showReview(21745045; 'full'); 229480,lass,08/10/2008,Preis Leistung war nicht stimmig showReview(19645788; 'full'); 229480,schweitzer17,07/11/2008,sehr empfehlenswertes Hotel showReview(17778004; 'full'); 229480,lass,05/14/2008,tr猫s bon hotel showReview(16593427; 'full'); 229480,lass,04/02/2008,Chambre inadapt茅e pour trois personnes showReview(15579914; 'full'); 229480,olivedel,06/10/2007,H么tel tr猫s confortable showReview(7827969; 'full'); 229480,hrn,04/26/2007,Komfortable Unterkunft showReview(7439014; 'full'); 229480,lass,04/16/2004,瀹挎硦涓伀銈ゃ偖銉偣銇哥Щ... showReview(19926614; 'full'); 229495,vacationloveruk,01/01/2009,A good hotel but no wow factor. Was in Amsterdam for one night with friends. The Marriott had the best price on expedia for a 'five' star. I would classify it four star. Located in central Amsterdam we found the hotel easily; although the lack of a porte coche with a valet was confusing. Eventually somebody took our car from us and we were able to check in. The lobby was small and had no large centre attraction that I like in a hotel. The staff were friendly. The corridors upstairs were confusing and of okay decor. The room was nice; no view but two large beds and a small but clean and elegant bathroom. The TV was pay per view only. Rip off. The concieage was helpfull. I got the impression they get alot of trouble at the hotel. Not long after checking in a man knocked at the door asking if we were using drugs; as the stench of weed on the landing was massive. We were not; but I did think 'when in Rome!'. Also you need a room key to get in the elevator; probably to stop the outcall business that is so popular in this city. We didn't eat in the hotel as the American Hotel over the road had a spectacular dining room; that was much nicer than the Marriot. As it was Xmas it was decorated and felt very festive. As good a place as any to stay; so long as the price is right. From what I saw of the American Hotel I would try and stay there next time. 229495,azsmitty,12/31/2008,Heart of Amsterdam My family and I (five total with two adults and three kids aged 8; 11 and 12) recently stayed at this Marriott hotel in Amsterdam. It is a first rate Marriott; similar to what you'd find in any big city. The location makes a great jumping off point for exploring the city. You can walk just about anywhere; or take the tram line or water taxi. Although we squeezed five into the smallish four person room; it was no problem.One of the best things about this hotel was that it has a laundry room; and it is free to use it! Our two nights in Amsterdam came in the middle of our two week trip; so the timing was perfect and we were able to get all our clothes washed and dried; although both washer and dryer are small European style and it takes a long time to complete a load.This was one of the only nice hotels we stayed in on our trip (we stayed in BBs and small hotels in all the other cities except for Munich; where we stayed in an equally nice Marriott); but it was perfect and worth the splurge. 229495,2FK,12/31/2008,Room not warm enough; but location good for sight-seeing There are two parts to this review: the hotel/room 鈥渋n isolation鈥?as itself and then how it fitted in with the weather and locality. So; the hotel itself: yes; good service; decent room; large; comfortable bed (not bad pillows!); relaxing chair to sit in and good if small bathroom with (a pretty good) mixer shower; although the bathroom did lack a heated towel rack. And good location near museums; restaurants and trams. You can walk (quickly) in to Dam square in around half an hour. Characters bar and grill was good 鈥?nice food for what it offered; warm and good for people-watching outside! The one disappointing thing was the lobby which (unlike other Marriots I have been in) was small and you couldn鈥檛 relax in it with a coffee if you wanted to.However; we went between Christmas and New Year and this is why the hotel let itself down badly: firstly; the room was almost constantly only-just-warm-enough; and sometimes cold. Yes; Amsterdam was going through a cold patch (as in just below zero at night) but I would expect a five star hotel to be planned to manage that and cope with it. Instead; the built-in room heating; even when constantly set to 28 degrees; blew out just-about-warm air (although not until after several hours after we initially arrived) and on its own would not have made the room warm enough. When we mentioned this to the Marriot; I was told 鈥渢he hotel is running out of heaters鈥︹€? so clearly it was not just our room. That said; they did bring us an electric heater within 5 minutes and it did help.Another reason I think the room was cold was because it had a nice big window but without double-glazing. Therefore; not only did that mean a lack of warmth but it also provided very poor sound-proofing. We were on the seventh floor but at night we could hear every shout and car door slam in the street below. Yes; the hotel is on a main road but our room faced a side street and at night it was quite noisy on several nights.I do realise that one could argue that we should expect a degree of cold at this time of year; and a degree of noise as it is party season; and that鈥檚 fine if you want to accept that. But one of the reasons we booked a five star hotel was to get a better hotel which should negate those issues. We have stayed in other Marriots before in other cities and at this time of year and they have been fine; but unfortunately this did put us off the chain if we were considering doing another trip next year at this time.Finally; for food; we recommend Het Molenpad at Prinsengracht 653. Excellent food (full meals and snack menu) and great atmosphere. 229495,DrLT,12/18/2008,Ridiculous why this hotel isn't in the top 10. We have stayed in a lot of hotels; some very cheap; some exorbitantly expensive; some very good and some extremely poor. This hotel is one of the very best we have stayed in.We stayed at the Marriot Amsterdam in Dec and booked via the website. I was a bit anxious about booking a standard room as we were traveling with a child and infant. The rate was 189euros with breeakfast which was very good value by European standards.The hotel is well located in the fashion/night district of amsterdam and will take you all of 3 minutes to walk to the center of Liedseplein. The best way to get to the hotel from Schipol is to take the 370 bus from in front of the airport ($3.60euros). This bus stops in front of the American hotel just a stone's throw from the Marriot. Main downside is that the bus comes half hourly on weekdays and only hourly on weekends. Cabs will set you back 35-40euros and the journey takes just as long in peak hour. Another alternative is to catch the train from Schipol into the centraal station and then take the number 5 tram to the hotel (stops also in front of the American hotel).Looks can deceive as the hotel doesnt look impressive from the outside (unlike the American Hotel - which I stayed in October). The service at the reception was very good; friendly and efficient. We found the concierge service to be consistently helpful and friendly.The room we had (252) was amongst the most spacious standard room we have ever had in Europe. Two double sized beds in 1 room with ample space on either side and in between was pretty impressive - much larger than the standard in the American hotel. The bedding was very comfortable and clean. The bathroom was clean and functional with a lot of vanity space around the sink. The shower hose was leaking but was fixed promptly after we filled in a repair slip (all hotels should have one of these) and left it on the door. Internet is not free (8 euros/hr). If tv is important; you'll get a flatscreen tv with a good selection of english channels on cable.Breakfast was adequate with a reasonable selection of continental and American but if you want a classier selection with a lot more ambience; head to the American hotel for this.Overall; a very spacious; clean; functional and friendly hotel in a good location without the bells and whistles. I will come here again with no hesitation. 229495,Chirk,12/11/2008,Great stay We used Marriott points for a two night stay and were very pleased with our accommodation: very quiet; fantastic bed; good amenities; fine location. The restaurant was overpriced so we never dined in. One note to watch for: the web site offers you a choice of picking an executive room; which we did. Upon checking in; they said that would be an extra fee per night--and indeed; that was listed in very very fine print online. The check-in clerk was very kind about it but it was a little frustrating after a long flight. 229495,japdx,12/03/2008,Wonderful quick overnight from Schipol We were traveling back from Rome and couldn't make a one day trip back home so we decided to stay in Amsterdam overnight. I selected the Marriott because it seemed close to the airport yet would give us things to do for a day.Travel to the hotel was very fast (used a taxi) and convenient. Of all the major city airports; Schipol deserves huge kudos for ease of use and convenience. Anyway; check in at the hotel was efficient and very friendly. The registrar took the time to show us a map and mark some places to see.The hotel room was clean and decorated in a modern yet not over the top way. Nice little touches like reading lights mounted into the headboard for example. Food in the restaurant downstairs was actually quite tasty and service was good. Easy walking distance to restaurants and bars - also canal cruises and museums.The bed was wonderfully comfortable.Check out was a breeze and the taxi was waiting on time!We enjoyed the overnight so much we are planning a spring week-end trip to see more of the sites. And; the stay at the Marriott was a big part of that decision. 229495,mld80,11/13/2008,Absolutely Fabulous Absolutely beautiful room! We had a desk; chest of drawers; beautiful carpet; bathroom and a comfy bed. In a beautiful part of Amsterdam; close to canal cruises and good food. We had a corner room with a very nice view. Everything was clean and top of the line; from the furniture all the way to the carpet. The staff was lovely; especially the gentleman who helped us with our bags. He gave us some tips and a map of the area. Coffee and tea in the morning was nice and overall we had a pleasant weekend. 229495,DaveHExPat,11/02/2008,Good location; good experience Shower / Tub 229495,ELSUSHI921,11/02/2008,What a surprise Loved it; it was in the perfect location to walk to most places in Amsterdam. The staff was excellent and it had the feel of being in Holland and not the USA. The room was large and lovely and a great bathroom. The staff was beyond wonderful.The breakfast was pricey but you were able to order off the menu too so you don;t have to spend $30pp for the breakfast buffet which was nice but not amazing.The Holland Casino was 2 minutes away for late night fun too.I really thot this was a great location; clean and lovely hotel and it made the trip perfect. 229495,sanjivbhambri,10/25/2008,geat location; superb hotel Stayed at the Marriott in AMSTERDAM in the early part of october.The hotel is very well located as everything important from a tourists point of view is at walking distance.A wonderful park Vondel is right next to the hotel.The museums are at a walking distance and would definately recommend the Van Gogh MuseumThe staff is excellent and the club lounge is just superb.The rooms have been newly renovated and are really nice.Would definately return to this hotel when next in amsterdam 229495,CLHughes,09/23/2008,Great Hotel!! Great City!!! Stayed for 2 nights prior to a cruise; and were extremely happy with oor hotel choice. We used our Marriott points for the 2 night stay and were very pleased with our accomodations. Spacious; bright rooms; recently renovated with large; well -lit marble bathrooms. Large flat screen Tv's with many English channels highlighted the rooms many amenities. Irons and ironing boards; robes; and in room safes were available in all room catagories. Upon check-in early in the AM; only 1 of our 3 rooms were ready. No problem; as we used the available room for storing our luggage. Marcel; a concierge/bellman; proved a valuble resource for tourist information. An outstanding employee; patient and eager to help.The hotel location; away from Dam Square and the Central Station proved to be our quiet oasis in a very active city. The canal boat bus stop is located across from the hotel and proved invaluable as a convenient and pleasant means of getting around. After the boats stop service in the evening; a taxi ride from Central Station to the hotel is a flat 20 Euro fee.We did not eat breakfast at the hotel; as it was VERY expensive. We walked across the street to the Satellite Cafe Pancake House located in the Liedesplan and enjoyed a very substantial breakfast for a fraction of the cost. Excellent coffee also.We always try to stay in a Marriott Hotel or one of it's sister brands whenever possible; as the standard of quality always meets our expectations. This Marriott not only met; but exceeded our expectations. Although not the least expensive accomodation in Amsterdam ; it is certainly worth it. 229495,PacoO,09/09/2008,Good place Good hotel; located near a lively square and casino. Excellent check-in - let me check into my room at 7:30 am after a long flight without even asking for it.Clean; newly renovated; safe area. Good choice for a hotel and good price on Priceline. Only downside was that certain rooms face a busy street. 229495,Carry0n,08/28/2008,Great Stay! Beautiful very large room. Excellent location near Landesplaat;Culp Market. Room had wind blowing through closed windows.Hotel manager responded to problem ASAP; engineering didtemp fix; and we got the lovely breakfast buffet free as compensation. Would recommend to anyone. 229495,Cweis,08/24/2008,Very comfortable stay My husband and I stayed at the Amsterdam Marriott for 1 night during a stopover en route home from Italy. This was our first visit to Amsterdam.The hotel was a good home base; even though we were only there for a brief stay. We had dinner and then walked over to see the Red Light district - about a 15-20 minute walk. The next morning; we took a canal tour before heading off to the airport. The canal tours conveniently leave from a dock about a 3 minute walk from the hotel. The hotel room itself appeared to have been newly renovated. Very typical and very clean and comfortable.We have gold status with Marriott and so were able to use the executive lounge for happy hour. In addition to drinks; they had both hot and cold appetizers -- and there's a great view of the city from the lounge area.I would definitely stay here again on my next trip to Amsterdam. 229495,BillyMac4902,08/11/2008,Didn't Live up to our Expectations from a Marriott Hotel We just returned from a two-week European vacation which included stays at other Marriott properties in Athens and Brussels. Our three-night stay in Amsterdam was during the first week of August; 2008The Amsterdam Marriott has an excellent location. As others have said; it is steps away from the tram stop at Leidseplein; one of the central areas of Amsterdam. It is literally two blocks from major attractions such as Vondel Park; Rijks Museum; the Van Gogh Museum and Hard Rock Cafe. The Leidseplein area will provide you with everything you need including outdoor cafes and restaurants; entertainment; shops and stores. From Centraal Station; it is extremely easy to find. Simply; get on the 1;2 or 5 tram and it is about a 10 min ride. If you will be utilizing public transportation for several days; consider buying a Strippen Card from a tobacco shop for 6;90 euros. It will provide you approximately 7 trips on trams or busses. Ordinarily; one ride will cost around 1;30 euro each; so the Strippen Card is a very cost effective way to get around the city. If you have trouble navigating the public transportation or anything in Amsterdam; about 95% of Dutch people speak on average four languages; so you shouldn't have any trouble getting around;Regarding the hotel; I must say first; I am an Elite member of the Marriott Rewards program; and for the past three years have averaged over 100 nights per year at Marriotts. Nothing to be proud of; it simply means I have to travel quite a bit fout of town for my job. However; I remain loyal to the Marriott properties when I travel and have come to expect a certain level of predictibility from the hotel chain. We also utilized award points for these overnight stays; which should not - and did not influence the level of service we received at the Amsterdam Marriott.Check in was smooth and easy; and we were welcomed in the usual way. When we arrived to our room; we found it spacious by European standards; with average sized bathroom and normal ammenities. Yes; the beds are extremely comfortable after a long day of walking and touring.However; I found that the cleanliness of the room was definitely not up to Marriotts standards as the first thing we noticed was residue on the toilet from the previous guest(s). From days on; our room was not cleaned to anyones level of satisfaction. Used glassware was not removed. Glasses were not replaced from our minibar; even a complimentary bathrobe was not refolded and left over the back of a chair. For a full service Marriott; I have never stayed in one that did not provide a complementary telephone call from Guest Services to see if everything was in order; or the lack of turn-down service in the evening.As a Marriott Elite Member; I am offered; and appreciate the complimentary access to the Executive Lounge. While it is an advantage to utilize the breakfast services and evening snacks; we found the lounge had very poor management as there were many underage youngsters utilizing the services sometimes up to midnight - long after the lounge service was closed - to utilize the free internet terminals. While the kids were supposed to be under the guidance of their parents at all times; many parents simply gave them the access cards and left them unsupervised. On several occasions; during normal hours; we wanted to look up tourist activities for the day and had to wait in line for children to complete their activities on Facebook or other internet sites. In short; we found the Executive Lounge very poorly managed.To conclude; you will find the location of this Marriott very convenient. The ammenities are what you should come to expect from the Marriott brand of hotels. However; we found the level of cleanliness from the housekeeping staff; Executive Lounge management and general level of feeling welcomed at this Marriott was sorely lacking. With a modification in the General Management of this Marriott property and their better customer service training; I feel certain your stay will be more special than ours. 229495,travelforfunNy,08/10/2008,Stay here! If you want an American style hotel then stay here. It was a great room and great location. It's on the opposite side of the city then the train station and Red light district but my friends and I found that this was better. It was right across from this huge square with outdoor cafes that was perfect to sit at all night. Everything in Amsterdam is within walking distance but felt very safe and comfortable staying here. This was worth spending a little more money. 229495,zryder,08/10/2008,Great hotel To be honest; we only booked the Marriott because of a special deal on Expedia but were really pleased. We usually stay at Hilton hotels due to my loyalty card status but the Marriott was less than half the price of the Hilton - my loyalty has limits!!Whilst not right in the centre of Amsterdam; it is a sensible 10 minute walk to the main shopping and tourist streets and the Hard Rock Cafe is right opposite. The location suited us perfectly - close enough to everything but not so you get bothered with noise.The rooms had been recently refurbished to a very high standard; including bathrooms. The bed was a dream and led to a very good nights sleep and a bit of indulgent watching TV in bed.We spent most of our time out and about so did not use any of the hotel facilities. Breakfast was much cheaper in local cafes so we ate all meals out. However; the concierge; door staff and check-in staff were extremely friendly and nothing was too much bother.Definitely an excellent choice; particularly if you can find a cheap rate. 229495,MaximillianAmsterdam,08/10/2008,Good place to stay I've stayed two nights in a Senior Suite for 鈧?365.00 per night including taxes; excluding breakfast.The suite is located on the 9th floor and offers a great view over Amsterdam.The suite is decorated very well; a large diningtable; two large sofa's and several chairs. The bedroom is located in a seperate room.The bathroom is very small and basic for a suite; a shower in the tub; ( doesn't fit for tall people ); and also the toilet in the bathroom.Compared to for example an Executive room in Amsterdam's hilton; these rooms are almost the same size.Roomservice offers a large menu and the food is from good quality. A plus is the location; just a few steps from the Leidseplein; with lot's of shops and restaurants.Overall; It was ok; not very special. 229495,Kezhs,08/08/2008,Marriott never lets us down The Marriott was really easy to find; central and very close to transport like the tram and bicycle hire place. The service was great; and the room was fabulous. The bed was the best; huge and soft like a marshmellow. If you are planning on a good meal out I would definetly suggest the Quoy restuarant at the Marriot; fabulous service and the steak was the best Ive ever had in my life. The New York cheesecake was too die for. The rooms were big; clean and the air con was helpful. I would definetly suggest the American buffet(this kept us going till 3pm); you wouldnt wanna miss out on the delicious waffles.Marriott never lets us down. 229495,ruienc,08/07/2008,all gets so easy when it is perfect Stayed 1 night in July; have been there few times in the past... and it is always a pleasure to return. Stay in the executive floor; flawless room; breakfast on time; check in and check out were literally 2 minutes... and the car I had book on the previous night was waiting and redy to go when I got to the lobby. All is so easy when it is perfect.... 229495,Sparviero,08/03/2008,A nice and comfortable hotel I have stayed for 4 days at Marriott Amsterdam with my wife and my 13 year old son. The reason for selecting that hotel was because of a very good deal from Expedia (700 euro total for 4 nights) and the very convenient location of the hotel. Contrary to some previous review I have read here; the Marriott Amsterdam was very easy to reach by public transportation from the central station (tram n. 2 to Leidseplein; plus 2-3 minutes walk; for just 4.8 euro total).We got a deluxe room; a large room with two twin beds; an elegant and comfortable bathroom; nice furniture and a wide LCD screen TV set. The hotel was very clean and the staff very professional. The only negative point was that our windows were looking at a major crossroad in front of Leidseplein and the traffic was noisy at night.Even though large American-style hotels are not my favourite types when I travel in Europe (I prefer smaller stylish hotels); I greatly appreciated my staying at Amsterdam Marriott. I also like Amsterdam very much and I think it is one of the most beautiful and charming cities in Northern Europe 229495,sighttraveler10,08/01/2008,Great Location If you want to go to Amsterdam; stay in this district. The environment is much cleaner and further away from the Red Light District; as that is growing and growing over the years. Amsterdam could be a beautiful city; but the drugs and sex make it a bit uncomfortable when traveling with family. 229495,VMC1967,07/31/2008,Nice hotel but sketchy city and people We stayed in the Marriot in the city center of Amsterdam for two days. We had never been to Amsterdam but have been to The Netherlands several times. We like the places and people so far but Amsterdam was our least favorite and the Marriot had something to do with that.It was hard to get to from the central train station. We walked for at least 45 minuted before we finally got to the hotel. We arrived at the hotel at 11 am and our room wasn't ready yet. No problem for us because we wanted to explore the city. They offered to hold our luggage so we could go out and about. Everything okay so far.When we returned at 3 PM our room wasn't ready still. Eager to freshen-up we inquired how long it was going to take. 15 minutes the staff said so we opted to wait in the reception area. We ended-up standing around for at least 40 minutes because all the local businessmen seem to use the lounge to keep meetings. No one of the staff offered any drinks or otherwise. When the room was finally ready (after asking at least 6 times) we got a key and that was it. We went up to the room and didn't find our luggage there. We called down to the reception and they appologised for not returning it to us. Then they told us to come down to indentify it but never offered us help to get it to our room! How rude! They didn't even have a cart to use.The room was nice and the hotel itself was great; but the people ruin it. It might be an Amsterdam thing because everyone seemed to be rude. Now don't get me wrong; I'm a New Yorker so I'm used to something. But this was out of the ordinary.The upside is the location of the hotel and the breakfast which is nice. But honestly we won't stay here anymore and we won't visit Amsterdam anymore either. Been there; done that. Never again! 229495,fishtail86,07/30/2008,Just Right Located in the Liedesplein area; this hotel is in easy walking distance from public transportation. Lots of restaurants nearby (both local and chain restaurants like Hard Rock Cafe.) Also lots of good shopping. Convenient to the big art museums. The room was spacious; the bed very comfortable (lots of pillows and a cushy comforter!); the bathroom was large and had all the amenities. Very quiet and you can get a good night's sleep.Check in and out was easy and the staff were very helpful. The only complaint I had was that you had to pay for Internet access; which should be free. 229495,TravlFam,07/27/2008,Great stay- busy hotel We stayed 2 nights at the Hilton and 2 nights at the Marriott. The Marriott is located smack in the center of everything. You couldn't ask for a more central location. We upgraded to an executive room and had breakfast and cocktails everyday at the Exec. suite. Food was great and had a nice selection. 229495,RSW777,07/18/2008,Standard High Quality Marriott I stayed just one night at this Marriott while on a quick business trip through Europe. I found it dependable and comfortable; with a nice concierge lounge (I have Elite status with the chain). The rate was a bit high; however; and the location a bit far from the train station and the Kalverstraat shopping district. Front desk service was professional though not very warm. 229495,Gerard72,07/11/2008,Great Stay Excellent location; easily accesible by tram from central station. Right in the centre near the Leidse Square. Plenty of terraces bars and restaurants around. Hotel room in very good condition and have to say that the beds are really comfortable. Also the staff very friendly and corteous. Will return when travelling to Amsterdam. 229495,henryv731123,06/12/2008,A Good Dependable Stay I stayed two nights at the Amsterdam Marriott in late May and early June. On balance; I was pleased with the hotel and agree with the mostly positive reviews other travelers have offered here. The location is pretty good; especially for the Rijksmuseum (a 5 minute walk) and the Van Gogh museum (a 10 minute walk). The Anne Frank house is about 15 minutes away; and the Red Light District is a little farther; probably around 25 minutes or so.The hotel offers free coffee in the lobby in the morning; which is kind of a nice touch before heading out to start your day.I would add a few additional observations: First; if you're looking for places to eat; the Leidesplein is literally a three minute walk out of the hotel; and it's a place replete with cafes and outdoor seating sure to make you feel like you are having an authentic Amsterdam experience.If you're looking for a quiet table at a canalside cafe; I would also recommend the Jordaan neighborhood. It's in the direction of the Anne Frank house; about a 15 minute walk from the hotel. It's much less crowded than the Leidesplen; and there are a fair number of outdoor table that directly overlook a canal; which is probably the most visible characteristic of Amsterdam.Getting from Central Station to the hotel can be done fairly cheaply on the tram; but if you've got luggage that's at all bulky; I might suggest spending the 20 Euros for a cab. 229495,SCabrera,06/07/2008,Loved! Loved! Loved! I will keep this review short and sweet - this hotel was fantastic! Perfect location (clubs; restaurants; sightseeing venues within walking distance); friendly staff; beautiful and wide variety of food for breakfast; extremely comfortable bed (so much so that we overslept and missed breakfast - something we never ever do!!!); great room; great view of the square from the room; stylish bathroom (perhaps this could have been a bit bigger but it was very adequate).Can't say much more than that. Will only ever stay in the marriott if i ever return to amsterdam. 229495,pstadnick,05/27/2008,Great hotel; amazing location! I stayed 10 days at the Marriot near Leidsplein; and it was a memorable experience. The hotel is great; the staff very helpful and the location is just amazing. Nearby you can find Vondelpark; Rijksmuseum and also walk to nice shops! Highly recommended! 229495,astrochichi,05/24/2008,great family value Marriott Amsterdam - throught the trees the building to the right - good location in the centre 229495,burt1972,05/12/2008,Excellent as always Stayed here from 9th thru 11th May. As always excellent service and I love the Marriott beds - hard to get out of in the morning.Great locationGreat serviceGreat if you are like me and want comfort and no one bothering you during the stay. Maybe not so great if you like old world architecture and local feel from a small hotel.Amsterdam is a fabulous city. Friendly people; fantastic buildings; clean as a whistle (except the canal but hey - its in a city so...). I loved strolling along the canals with my wife and stopping for coffee here and there watching the world go by. She loved the shopping and relaxation. Weather was fantastic whic halso helps.If you are looking to get there from Schipol get the train to the Central station (鈧?.60 from the airport per person) and get the number 2 tram outside the station door. (The central station is the terminus so the 2 only goes towards the Marriott at that point). Pay 鈧?.60 per person to the driver and it will pass up through the town centre; past the flower market on the left (beside a canal) and keep an eye out on your right immeditately past a big busy square (you will have been on the tram about 5 minutes and you will be taking a sharp left turn at this point) for the Marriott in big red letters on the hotel across the road. Get out at the next stop and it is 5 minutes walk or less back. we got ripped of with a taxi who brought us round the city from the station for 20 minutes. Not a pleasant start but if you are a reasonably seasoned traveller the tram is easy and efficient. 229495,BinDereDoneDat,05/09/2008,Good location but Overpriced Canal 229495,BirminghamNetty,04/30/2008,Covenient location but not much else Stayed for 5 days with my husband and 9yo daughters. rooms are comfy though not spacious and pretty expensive. no free in room refreshments. location convenient.take care with their packages. we had a package where children eat free with adults. was given no info on booking in. asked at reception who told me to ask in the restaurant. asked in the restaurant who told me reception should have given me vouchors - they had not. had to revisit reception to sort. then got charged for children's food on leaving.also 2 of my children's soft toys were lost in the room. two attempts to sort by us were inadequately responded to by the hotel. left us with very miserable child.won't go again 229495,BeakerTX,04/27/2008,Excellent stay; highly recommended. View from room window. 229495,TravellingHoya,04/27/2008,What I've come to expect from a Marriott; Great Location; Helpful Staff I stayed at this Marriott for two nights during a layover between Washington and Delhi with my husband. I have Platinum status with Marriott; so I didn't consider staying anywhere else. I would agree with all of the comments about the outstanding service at this hotel. The concierge helped us out several times by providing great recommendations and perfect directions on how to navigate through town. They also recommended we take a local bus to the airport; instead of a longer route by tram and train or an incredibly expensive taxi.Our room wasn't ready when we arrived; but we were able to relax in the executive lounge while we waited. We ended up with a fantastic room at the front of the hotel and on the top floor. We had a good-sized terrace from where we could enjoy a great view of the canal across the street. The room itself was quite spacious and had all of the amentities you would expect from a Marriott. The US electric plug was wonderful. It was so nice not to have to worry about converters. It was just a little hard to find because it's under a cover; unlike the euro and UK ones.Breakfast was included with the package we booked; which was a great deal because it was 25 euros in the restaurant downstairs. The breakfast buffet was very good. A huge selection of bread; cheese; fruit and hot dishes. We thoroughly enjoyed it; but never would have paid 25 euros for it. Also; internet access in the rooms is incredibly expensive; but fortunately; we were able to use the computers in the executive lounge.The location is great. It's conveniently located to a lot of the sites; but you don't feel like you are in the middle of tourist central. It's just a short walk to the main museums. Across the street there's a large selection of restaurants and bars. And there are bus and tram stops just across the street; that can take you to almost anywhere you need to go. The Holland Casino is also located across the street. It's no Vegas; but it could provide an hour or two of entertainment and admission is free with passes from the hotel.We bought 2-day i amsterdam passes from the airport's tourism desk; which proved a very good value. They were able to answer all sorts of questions for us and they even booked tickets for the next day at the Anne Frank House. The line wasn't too long when we went because it was the end of the day; but I heard that the lines can be quite long during peak times. It's best to book tickets in advance.Back to the Marriott; I think the hotel is able to make up in service what it lacks in charm and character. I'd stay here again; especially if I was traveling on business; as the business services at the hotel seemed great. 229495,Flaesb,03/23/2008,Beward of excess charges I made a reservation in January (for a March 08 stay) and paid in full via a credit card. Upon checking out of the hotel; the Marriott attempted to charge me an additional 60 Euros ($90) claiming that I had not been charged in full. I showed the asst manager the email I had received showing full payment; as proof. That was not good enough for them! Finally we called my credit card company in the USA; and the agent verified full payment had been made by me for the reservation.I am a silver Marriott Rewards member. Additionally; the internet access charge PER DAY was over $30! If one wanted to use the business center; the fee was over $10 per 1/2 hour. I found those fees inexcusable.The hotel was very nice ( I have stayed there before) and well located; but watch your additional charges and check that bill upon departure! 229495,antipodienne,03/23/2008,Extraordinary Service - Seriously Good Enough to Rave About I am not inclined to rave; as my many Trip Advisor reviews will demonstrate. But this hotel was extraordinary and is therefore my first 'five star' rating.Easy stuff to start: The rooms are very large by European standards. I expected a room too small to leave my suitcase open in; and was completely (but happily) mistaken. Very large; comfortable and well appointed rooms appear to be the norm based on my room and those of my colleagues (I saw two others that were the same as mine).Internet connection was speedy; so I think the issues previous reviewers had must have been resolved by the time I visited. It's pricey; but no more so than any other hotel in Europe. In fact cheaper than some.The breakfast buffet is very good with plentiful quantities and options; but I'd suggest going out for lunch and dinner as the hotel's excellent location makes it easy to explore. Now's where I start raving. If service isn't the thing that makes or breaks a stay for you; just skip the rest of this review.Every single staff member at this hotel truly embodies the spirit to serve that the Marriott markets itself on. I've stayed at countless Marriotts and never thought much of it - everyone was OK and the rooms were clean. Other than the Book of Mormon in the bedside table; I can't think of anything that's distinguished Marriott from any other hotel for me in the past. But the people at this hotel put their counterparts - and virtually every other hotel's staff I've ever stayed at - to complete shame.The very busy front desk staff remembered me every time I had cause to pop down (and it's not like I'm particularly distinctive in any way). In fact when I rang on my last day to query something on the bill; the man who answered was the one who'd checked us in several days before and he had remembered both me and the special billing request I'd made. I just about fell over.The most amazing part for me was the concierges; who must attend to literally hundreds of guests each day. Every time we dealt with them I left with great information and a smile on my face. One quick example: Silly me had lost my luggage tags somewhere between my meeting and the hotel and was rushing to pick up my luggage and catch a cab back to the airport. I had to complete a form because I'd lost the tags (which they made quick and painless; even joining me - respectfully - in my own joke about my stupidity to lose my tags); Before I'd even finished signing the form; the second concierge had all of my bags sitting next to me. I hadn't described them or told him anything at all about them - he's just got an extraordinary memory and is very good at his job.Every exchange I had with the hotel staff; even when I was rushing like a mad fool; was not only courteous but also friendly in the very direct Dutch way of being friendly but not obsequious. It was truly a landmark of the stay. And it's the feature that will make me pay extra to stay at the Marriott even when I travel to Amsterdam for leisure. I really have seen evidence of the spirit to serve; rather than reading the beautiful book they put on your nightstand (of the same title) and wondering why I never see those people when I stay at Marriotts around the world. The answer is that they all work in Amsterdam. 229495,ATLyuppie,03/17/2008,Wonderful Hotel with Updated Rooms! After spending 7 days in Italy where we stayed at somewhat average hotels; arriving at the Marriott in Amsterdam felt incredible. I guess we Americans are somewhat spoiled in terms of what we expect a hotel room to be like and the Marriott lived up and exceeded all of those expectations.The rooms were very clean and completely updated with a flat screen TV; US electric adapter port; and the overall decor was very modern with lots of wood paneling. The bed was SO comfortable with a pillow top mattress and all the usual accompaniments. We were also never able to anyone else the entire time we were there and in our room.The concierge was great in getting us tickets to the Van Gogh Museum and some of the other local attractions. They also provided very good advice on planning our return trip to the airport to avoid security delays.Location was also fantastic; being within a 2 minute walking distance from the main Museum area and Leidesplein square area with lots of great international restaurants and bars. Whenever we go to Amsterdam from now on we plan on staying at the Marriott for all of the above reasons. 229495,NYUCF914,03/16/2008,Top Notch Hotel! Our Room 229495,FifersScotland,03/13/2008,"A Really Lovely Experience We had a weekend break at the Marriott recently; and found the great atmosphere and lovely staff a refreshing experience.....one of our party needed medical supplies to be forwarded to his room prior to his arrival . This was seen to without difficulty.......... Rooms were spotless; and checked on when guests were away and so were not disturbed.........Hope we are back again soon; well done Marriott Leidseplein....... 229495,mosttravelbuck,02/27/2008,Pleasantly Surprised I took two of my pre-teen boys to Amersterdam for a long weekend. None of us had ever been; nor do we speak Dutch. The trip was very easy with a direct flight to Atlanta. The airport isn't far from downtown and the shuttle; train and taxis were easy to locate. I had booked a stay at the Marriott in the museum district. I was not too excited; since I didn't get a sense it had much charm from the website. We were pleasantly surprised. We had a room on arrival (right when you need a nap); which was EXTREMELY clean; very roomy for European standards; big bathroom; too. We were on the executive floor; which provided GREAT ammenities. Loved the breakfast and cocktail hour in the comfortable lounge on the 9th floor; which overlooked the city. Staff was very nice and accomodating; too. Not super quaint; but did turn out to be super good! We would stay there again and have recommended to my husband; who travels a lot on business. 229495,tricia27,02/26/2008,Convenient and comfortable stay Stayed at the Marriott for 3 days/2 nights in early February '08. Hotel is located further from Centraal Station; and transportation to hotel will be more convenient than walking. Taxi cost us approx 20 Euros; trams are also convenient to hotel. The hotel is located near the the Leidseplein; with trams; cafes and museums nearby; casino located across canel from Marriott. Restaurants are available in the Marriott with room serice and an all-night convenience shop across the street. We enjoyed being a little further removed from Dam Square; and this is the perfect place for families not wanting to be on top of coffee shops and the RLD (although all still just a few minutes away). Rooms are clean; larger than European standards; and the beds are very comfortable. Would be my choice again. 229495,Adbass1984,02/20/2008,Great Stay I was traveling in Italy for a month with school and we decided to take a weekend trip to Amsterdam. We chose the Marriot and were very happy with it. The beds are super comfortable. The rooms are clean and we payed a decent rate for the weekend. You are also in a great location. I would highly recomend 229495,MonikafromSurrey,02/19/2008,Good location and friendly staff The hotel is in a pretty good spot; close to a canal boat station and museums. There are plenty of restaurants around just within a short walking distance. Our double room was quite smart and with a really large comfortable bed. In the hallway on our floor there was always a big bowl with fresh apples for guests. What a great idea! Staff at the concierge desk were friendly and happy to advise on interesting things to do in Amsterdam.Overall; not a bad stay. 229495,phukdesign,02/18/2008,Good location cheap luxury What you would expect from a marriot; it is comfortably at the 4 star standard you would expect from this chain. Nothing to write home about; but is definatly worth staying at if you can get it at the right price. lovley big beds. 229495,hooleyholmezonhols,02/17/2008,good location; really comfy beds! hotel is in a really good location for concerts at the melkweg venue which is a 5 min stroll away (although the venue suffers from really poor organization; shame cos it has a great intimate atmosphere). got the train from the airport into town which only took 15 mins and was about 4 euros; then took a 1 or 5 tram for 5 mins to get to the hotel. lovely comfy bed with lots of squidgy pillows. vondelpark is a five minute walk to the right from the hotel; boat trips leave just opposite the park; the hard rock cafe is also opposite the park. if you come out of the hotel cross over and head straight on for a few mins there is a nice restaurant called gauchos which does lovely steak and chicken (near to bulldog cafe). carry on walking for all of the shops (the adidas shop is pretty cool). the french toast in the quoy hotel restaurant for breakfast is yummy. staff and the hotel were pretty much all very friendly and helpful; was a bit of a surprise to be told we had to pay a few extra euros of 'city tax' when we arrived. the biggest problem i found in the city is that everyone smokes everywhere; there is no escape; as it was freezing cold we had to wear many layers of clothes and as soon as you go in a restaurant / bar / shopping centre your clothes reek of cigarette smoke. 229495,guytraveller,01/22/2008,Comfortable hotel Check in was efficient; the room was in good order and comfortable and checkout was seamless.We did not eat at this hotel due to the pricing of the breakfast being a deterrent; but this seems to be the case for hotels in Europe.The internet was abysmally slow to the point that it was not useful; and this was the most expensive internet on the trip! It was slow to the point of not being useable.They refunded the fee the next morning; which was good of them; but the point is that the internet should work properly in a top rated hotel like this.The excuse I was given was that I bahn was new to the hotel and they were still working out the kinks. Give me a break. If I-bahn doesn't know by now how to do hotel internet; that is indeed a sad story. It should be almost routine to put hotel internet in place nowadays.They put the ashtrays inside the doors at night so they won't blow away. The end result is that during the day; the smokers are encouraged to be away from the door of the hotel; but at night; they are right inside the doorway. For crying out loud; is it really so difficult to understand that smoke is offensive?Here we have a chain that has gone smoke free in North America; and in Amsterdam; they can't seem to buy the proper ashtrays and as a compromise decide to choke people with smoke at night. How does this make sense????? 229495,david9498,01/11/2008,Great for families Our family of 4 stayed here for 2 nights during a weekend trip to A'dam. A'dam is an expensive city and this hotel offered a room for 4 (very rare) for a decent price. It has a great location near museums and tram lines. Breakfast was not included and is expensive in the hotel. We had trouble finding any food at that time of day nearby and had to take in the hotel 70 euros and one kid didn't eat anything!) .. so pack you some breakfast in your bag before you go but otherwise was a pleasant stay. 229495,KKAustin,12/31/2007,Everything you expect from a Marriott First of all let me say that I booked this hotel so I could use my Marriott rewards points and save on the exchange rate. We used the Connexxion airport shuttle that someone else referenced in another review. They were very helpful and efficient. Upon arrival; we were immediately asked if we wanted to upgrade to the club level. For 50 Euro per night I thought it was a little too expensive since you basically get continental breakfast and access to a computer. The room we received was very quiet and clean. We chose a courtyard view to stay away from the street. Rooms are small by US standards but ours was big enough to have one suitcase open and still walk around. Room service was spotty. Although they cleaned every day and changed the sheets when we asked; they left glasses unclean and mirrors not wiped down. We did dine at the Pizza hut restaurant. The food was much better than any US Pizza Hut I ever went to. However; the other room service wasn't very good. The food we received was far undercooked; even though we asked for well done. I had to ask to have it taken off the bill over the phone; as well as when I checked out. The location of this hotel is great. It's within easy walking distance of the museums; the Leidseplein; and a lot of shopping. And; the tram is super easy to catch across the street. My biggest complaint about this hotel is that you get nickel and dimed on everything. Internet is 20 Euro if you want to use it in your room. There's no free wifi and even the business center is expensive. The only inclusive is the free coffee in the lobby if you manage to make it down there before 10am. All in all; if I had the points; I'd stay here again. If I had to pay for it; I'd look elsewhere first. If you plan on booking; you should know that this is a very business centered hotel and you will be charged like a business person. It's safe and nice and will cost you 229495,FlavieP,12/20/2007,Great for a family break in amsterdam I booked this hotel after reading the reviews on this site and just wanted to share my experiences for all those parents looking for a family friendly hotel in Amsterdam. Having visited Amsterdam in my heady student days I knew it was the kind of city more suited to adult weekend breaks than action packed escapes for kids. Amsterdam is however a great place for a long weekend with young kids if you stay at a hotel like this.Situated on the edge of the museum district and a stones throw from the Vondel Park; this a well located hotel. The tram stops are just opposite the front of the hotel taking you to Centraal Station in less than 10 mins. Museums are in walking distance; as is the famous Liedesplein which is full of bars; restos and 'coffee shops'. Bigger attractions such as Madame Tussauds and the big department stores are a straight tram ride away; again less than 10 mins and very walkable if the weather is fine. The great thing about the hotel is that its in a well lit; safe area well a way from the red light district; something you just don't want your young kids to see. If you are after a charming hotel capturing the spirit of Amsterdam this is not for you. It's an ugly imposing seventies building servicing business travellers and airline crews. The terrible facade however is compenstated by the wonderful views of canal and city. The rooms are very comfortable with fantastic beds; plush decor and smart bathrooms. The daily room service is impeccable and there are nice touches such as turn down service at night (with choccies!) and a daily newspaper. There is also a well stocked bar at reasonable prices. We had a family room which was a bit small for us but okay. There are many connecting rooms so you might be better to go for two small rooms if they aren't too pricey.There are two restaurants. The Bar and Grill serves sanwiches and pizzas to name but few and it's OK. The food is cafe standard and service fine. It's fine with kids as you don't feel under pressure if they start to perform! Price wise its fine too. The Quoy restaurant is more upmarket so we saved this til our last night but it's not riduculous price wise so we could have eaten there more. The kids menu is the same as the bar so not much choice but they will cater to your needs (i.e. no sauce here; cheese on the side not on top etc!! kids!!). Go in early as fills with busniess clients later and you kind of feel that you don't want your kids being noisy while someone is having a business dinner. It is not however a stuffy restaurant and kids are most definately welcomed and catered for. Word of warning: they will serve you kids meals with your main course unless you ask them not to! We waited over an hour for ours. Service is very slow but the food is lovely when it finally gets to your table!Take breakfast if its included as its great. Again its in the Quoy restaurant with a great view of the city rushing by. They will cook you anything and the staff are lovely. They will warm milk and don't care if kids spill things!!Try to get a family package as it includes breakfast (which is too expensive per head otherwise)and kids meals and one of the deluxe refurbished rooms. If you fancy a trip out of Amsterdam go to Majurodam in the Hague. It's Holland in miniature and your kids will love it.All in all; a great hotel if you've got kids as its comfortable; well situated and on the whole; kid friendly. 229495,OBERMAN,12/13/2007,Excellent hotel in a beautifull city We stayed 5 nights at the Amsterdam Marriott and had a wonderful experience. From the airport we took the connexion minibus to the hotel 19 euros per person -return.It is is only a 30 minutes ride.Our room (#917) was on the 9th floor- executive room with lounge access. We had a partial view of the canal in front of the hotel . The room was renovated and very nice; big king size ; very quiet .The breakfast at the lounge was good ; but the breakfast at the main restaurant is bigger;with more choises. In the afternoon there is a cocktail hot buffet and later dessert with wine free wine and bear.There is a free coffe and tea machine with cookies all day and cold free beverages.The location of the hotel is very central.Overall - Excellent hotel in a beautifull cityTips: buy the 3 days amsterdam card- for 53 eurosper person.we calculate that we saved around 50 euros per person in this 3 days.Eat at the VD restaurant - LE PLACE- very good an cheap with all kind of food in a beautifull place. 229495,Brklynrider,11/18/2007,Marriott Amsterdam = Zeer Goed View From Room 229495,MandaB,11/05/2007,Marriott's magical beds I stopped at the Marriott for one night only; We had a room overloooking the courtyard; which although lacked a view it was very peaceful. I have to mention the quality of bedding; although we failed to receive our roll away bed for our daughter who is 6; it hadn't arrived when we came in at 11pm; she was so exhusted we just put her in our bed; it was so huge we never bothered reception; we all climbed in and overslept in the morning. I have to say it was delightful; crisp clean and very comfy. We ate in the Hotel Bar/Grill; We tried Dutch mussels; they were splendid.Breakfast in the hotel was also very good; the staff were eager to please the wants of a 6 year old; the food was plentiful and the choice amazing. Taking a child to Amsterdam has its drawbacks but we enjoyed our stay; we carefully choose our sites; did the canel cruise; even ice skated at the Leidseplein. The Marriott has an exceptional concierge; quick; eager to please and help. I would stop again. 229495,MissPie,11/02/2007,Very good location Booked a last minute weekend in Amsterdam so not all hotels were available. This hotel is entirely satisfactory but I could not describe it in the glowing terms that other contributors have done. I had booked it directly on the Marriott website and had requested a non-smoking room. When we arrived at the hotel there were no rooms available so we left our luggage with the concierge and went for a tour of the city. On our return we were allocated a room on the second floor which was a smoking floor. As soon as we stepped out of the lift we could smell the cigarette smoke and the smell in our bedroom was even worse. My husband went down to reception and requested an alternative room. We were then allocated a room on the sixth floor (a non-smoking floor) and this was much better - it is just a pity that we had not been given this room in the first place. The bedroom itself was very comfortable. The people in the room next to us had breakfast in their bedroom and left their dishes outside our room. These dishes lay there all day and were not removed until the evening - not what I would have expected from a hotel of this standard.The breakfast was very good and there was a very large choice at the buffet. The staff in the restaurant were also very pleasant and helpful although the staff on the concierge desk were less helpful.As mentioned in other reviews the situation of the hotel is very good but I think there are probably better hotels in an equally good position. 229495,2MillionMilesGone,10/25/2007,Dirty Sheets; Horrible Service; High Price I have stayed at this property many times and the quality has always varied. The location is good so I kept returning. But never again!The sheets were clearly not changed; no hotel staff answered repeated calls for service; general manager called room at 10pm to disturb me further. Marriott corporate got all the facts wrong (including where I stayed) and would not refund the room charges after 10 years of loyal repeat business.The NH hotel next door has a great Italian restaurant and is a much better value. If you like dirty sheets and the 300 euro price tag; pick the Marriott (or the Renaissance which is run by the same management) 229495,FrqTravlr,10/22/2007,Great hotel and location I stayed here one night before returning to the USA after 13 days in Europe. This hotel gave me the type of service I expect from fine American hotels. There were plenty of staff people to assist you; they were bilingual; and they were pleasant. The hotel is outside of the main downtown but taking the trolly is easy and cheap. I was to the Red Light District in 15 minutes. There's a Pizza Hut in the hotel which came in handy after 13 days away from American cuisine. I also ordered a steak and it was the worst meat I have had in months. Most of the food I had in Europe was fantastic but it was either pasta or seafood. If you love beef; don't eat it at this hotel. The room was spacious with the bathroom area being seperate from the room. There was plenty of extra space so I could relax and opeing the window let in the hustle and bustle of the city. A very pleasant sound for those who enjoy big cities. I'll probably stay here when I go back to Amsterdam with my wife. 229495,BerkshireUK,10/22/2007,Good conference location Stayed at the Marriott for a conference in mid-October. The hotel is located fairly centrally; but still a short walk from most of the tourist areas. I got a taxi from the airport which took less than 20 minutes and only cost 26 Euro.The room was on the 3rd floor and was very quiet and of normal Marriott standard i.e. very good bed; lots of pillows; storage space and very clean throughout.Two negative comments are that it is 19 Euros for 24 hour internet connections which I consider to be too expensive; even by Mariott's standard. Also the room was not particularly big. It was ok for me just me; but still I consider it to be on the small side.The conference facilites were very good and the staff were very helpful; both in the service around the conference (i.e. lunches etc) and in the main restaurant areas and reception. 229495,Chrssher,10/08/2007,Great for families Spent a weekend here; highly recommend this location for families. We have two boys; ages 6 and 3 and travelling with them in Europe is a challenge at times. Marriott Amsterdam was perfect - rooms are large; with two double beds and great size for the four of us. Nice amenities; very comfy beds - room in great shape (clean carpets; new wallpaper and bathroom fixtures; etc.) The hotel breakfast is more than abundant - cereals; pastries; eggs (including cooked to order); breakfast meats; yogurt; pancakes (small Dutch ones and cooked to order; along with waffles made to order) as well as assorted cold meats and cheeses. The hotel rate with breakfast included is a steal. The bar and grill has a nicely varied menu; including Pizza Hut pizza (all is available via room service as well; which came in about 20 minutes and was served by a most pleasant gentleman.) Everyone we encountered was more than pleasant; very helpful and friendly and spoke excellent English. The location (just blocks from the Leidseplein; a busy; fun area of restaurants; theaters and shopping) is terrific. You are a short walk from the tram stops; canal boat tours and a casino. A bit longer walk takes you to the Rijksmuseum and Heineken experience. We arrived via train; and had no difficulties taking the trams; even with all of us pulling a suitcase. It was a quick easy trip to the hotel. Would highly recommend this hotel for families - close to trans and sights; with easy connections and lots of restaurant choices (even McDs and BK in close proximity.) It is a nice neighborhood as well; felt very safe here even returning later in the evening. 229495,davidzenof,10/04/2007,Great Location I am currently staying at the Marriott for 6 nights. I reserved a corner room and encountered issues with the internet connection. After some discussions with the clerk at the front desk; I was upgraded to a suite. The suite is beautiful. It has an awesome view of the nearby canal and Leidsepleine. On the downside; as other reviewers have stated; the street noise could be bothersome for those who do not sleep soundly. Another negative is the value for the money. Even though I was upgraded; the cost of the corner room was expensive to begin with; enough so that I feel that the value for the money is questionable. Hope this info was helpful. 229495,mudpuppy24,10/01/2007,Couldn't wait to leave I've usually found the Marriotts to be fairly good; but this one was disappointing and just a notch above a Travel Inn. Location was ok; but not central; as it was a good 15-minute walk to Dam Square and the Centraal Station. The hotel had absolutely no character whatsoever; the lobby was uninviting; and the food in both the breakfast and the bar restaurants was only just ok. The room was a good size; and the furnishings looked relatively new and comfortable; but there was a strong drainage smell in the bathroom all the time; and there was a fizzing electrical sound all through the night; which only went away when it was drowned out by the loud air con. When I mentioned this to the reception staff at check-out; they weren't interested and didn't even comment. Only go if you get a very cheap rate as you can get this sort of mediocrity anywhere. 229495,MrTarkanian,10/01/2007,Nice Hotel; Great Location If you are hesitant to travel to Amsterdam based on its general reputation; then the Marriot is an excellent place to stay with nice accommodations in one of the most interesting cities in the world. The hotel is nicely situated near the museums and parks although the busy neighborhood makes the area rather loud at night; but hey; it's Amsterdam; what did you expect? The room was top notch and provided a nice contrast to some of the dodgy hostels we walked by. A real winner. 229495,Moonette,09/26/2007,Great Hotel! My husband and I stayed at the Amsterdam Marriott one night pre-cruise and used Rewards Points for our stay.Arrival and check-in: We arrived in Amsterdam early and decided to take the train from Schipol Airport to Central Station; and then the #1 tram from CS to the hotel (or a square about 1 block away). The trip was relatively easy and stress-free even though we had to drag 4 pieces of luggage with us. Next time; I think I will use the airport shuttle for a few Euro more.When we got to the hotel around 10:30 am; the front desk was very nice and let us into the room immediately. We were using our points to pay for the night; but they offered us a chance to upgrade to the Executive Level for another 250 Euro; which was the rate had I just booked the room outright. We didn't think we'd eat and/or drink enough to validate spending almost $300 more for a room! ;-) Once nice tough; by the way; was the bowl of mini stroopwafels on the front desk.Our room; on the 6th floor; was average size and spotless. The bed had a wonderful; fluffy matress cover into which you sink. There were also 6 pillows and a great comforter on the bed. When we finally decided to go to bed after a day of seeing Amsterdam; we slept very well in that comfortable bed!The hotel;s location is great! The Marriott is very close to almost anything. While we did buy a Canal Bus pass; we also walked a lot; seeing everything from the flower mart to the RLD on foot. One word of advice if you are walking around Amsterdam: Watch out for the bikes! There are 600;000 bikes in Amsterdam; and it seems like 90% of them are on the roads at any given time. Bicyclists do have the right-of-way; and they don't stop for pedestrians.The one negative comment I have is about the restaurant. . .It's over-priced; and the food was not that good. It wasn't bad; but it definitely wasn't worth the price.We would stay in this hotel again should we make it back to Amsterdam! 229495,Napoleon72,09/24/2007,Great hotel! Stayed at the Marriott hotel i Amsterdam for a weekend in sept.; and found this hotel very nice. The staff members were great and the rooom as one can expect from a high class hotel. Its location is perfect with the museums; the park; shopping streets; bars/pubs in a short walk away from the door. It was also very quite and we didn't hear a sound from other rooms or from the street. The training facilities are good. The restaurant and hotel bar are standard for these kind of hotels - no feelings!I don't know if the prize we paid a a good deal; but about 200 euros for a 5-star in Amsterdam seems OK. 229495,SkiAdcock,09/19/2007,Love the staff at this hotel; great location This is the 10th year I've stayed at this hotel during the annual IBC trade show. The staff is excellent; and the location superb.GETTING TO MARRIOTTThere are 3 ways to get to the AMS Marriott from airport. 1) Taxi. Expensive; but if you have more than 1 person any type of luggage best way. About 35Euro + tip.2) Connexion hotel shuttle (which I did this trip): 12.50E 1-way; 19.50E RT. You can book at Schipol they take cc's. Have to call 2-hours prior for return shuttle (or night before). On the return; they tell you up front that the shuttle can be up to 15 minutes late so I booked the timeframe one before I really wanted to get to airport to compensate. The bellstaff has the pick-up schedule at the front desk will call the shuttle service to arrange pick-up.3) Last is take train from Schipol to Central Station then backtrack on the 1;2 or 5 Tram to Leidesplain then a 5-minute walk to hotel. I'm not into schlepping this trip I always have lots of luggage; so that doesn't work for me but I know others have done it w/ no problem.CHECK-INArrived about 9am. Check-in went easy-peesy. Being Mariott Platinum member; they sent me up to the exec lounge to wait until room was ready. Bellman stored luggage. They're used to that; as they get a lot of morning arrivals.FYI for others. On the credit hold; in addition to the room charges; they put 75Euros (approx $110)/night additional hold on the c.c. EXECUTIVE LOUNGEThe executive lounge is lovely. 2 rooms overlooking the Leidesplain. One room has couches; chairs; tables 2 free internet terminals. The other has a couple of tables/chairs; is the main section for meals. They have a flatscreen television in one room; and they carry USA Today; Wall Street Journal Europe; and the rest varies - London Times; International Herald Tribune; and an Amsterdam newspaper.Hours:Weekdays: 6am-MidnightWeekend: 6:30am-MidnightBreakfast is served in the lounge:Monday-Friday: 6am-10amSaturday-Sunday: 7am-10amCocktail hours are:Daily: 5:30pm-9:30pmHors d'oeuvres: 5:30pm-7:30pmDessert: 7:30pm-9:30pmWine beer is free. Hard booze has a charge (form to fill out; honor bar). Wednesday night is the 'manager's reception'; and from 6pm-7pm Quoy (the hotel's restaurant) sends up food (lamb; duck; sushi; gourmet type stuff).Brekkie in the morning has dif types of meat; cheeses; 6 dif types of fresh fruit; lots of juices; 8 types of cereal (boxed); hard-boiled eggs; yogurts; toast; pastries; croissants; etc.Cocktail hour munchies vary from Dutch items to seafood to couscous. Also veggie trays and at times cheese trays.Dessert is various desserts (chocolate ones; pastries; cakes; cookies; etc).During the day until midnight; there's free soda; bottled water; tea coffee.I LOVE the exec lounge staff here. They're great. Also thumbs up to the guest relations managers. ROOMSThe rooms were recently renovated; and are quite nice. The beds are lovely; you sink into them. 6 pillows. 3 foam; 3 feather. Great duvet. The headboards have nightlights on both sides. Granite sink tops etc. Hairdryer provided; as well as make-up mirror. Usual bathroom amenities. Television gets several channels in multiple languages. CNN is 1 I think Sky is 5. There's a channel called Veronica (channel 16) that has a lot of American television shows (NCIS; The Shield; Profiler; Seinfeld; etc). BBC is on channel 2 or 3. Closet has a lot of hangers; including skirt hangers; and also has a programmable safe that's large enough to hold a laptop. Also has ironing board/iron.The desk has all the outlets built in; and also include 110V US-style outlet too. Note to others. Do not plug your personal hairdryer into the 110V; blows the fuse. I didn't do it; but the electrician mentioned it to me when he repaired the fuse from when the previous occupant did.PHONE/INTERNETThere is for-charge internet access in the rooms wifi in the lobby. There are also 2 free i-net terminals in the exec lounge; with a limit of 20 minutes at a time. Charge for i-net in room is 19.95E; which includes tax. The sign on the box says noon-noon; but I confirmed w/ guest relations that it's 24-hours from when you log on. Phone charges: 1st 5minutes/each additional minuteLocal Call: .75E/.50ENational: 1.00E/.75EMobile: 2.75E/2.25EUSA/Canada: 3.00E/2.50EEurope: 3.00E/2.50EAsia: 9.00E/8.50EMiddle East/Gulf: 9.00E/8.50ESouth-America: 9.00E/8.50ERussia Baltic: 9.00E/8.50EAfrica: 9.00E/8.50ESpecial Numbers (0900): 3.50E/3.00EInternet Numbers*: .75E/.50E* starting w/ 0676/0677...Access Fee (0800)*: 2.00E* fixed charged after 60-secondsPlease note that '1-800' numbers ARE NOT TOLL-FREE outside the U.S. and will be charged as international phone calls (3E per number).ROOM SERVICEOpen 24 hours. Rates include tax+service; although there's a line for tip. If they don't deliver in 45 minutes; food is free. HEALTH CLUBHealth club is open 24/7 w/ room key. Treadmills; weights; spa; etc. Nice.If you're more into outdoor stuff; Vondel Park is literally next to the Marriott you can go running; walking or biking through there. RESTAURANTQuoy is the main restaurant. Have never eaten here; although I've heard good people say good things about it. I've heard the breakfast is pricey so you'd probably want to go elsewhere for brekkie.There's also a Characters bar in the hotel; which is a basic pub bar. Think it has a pool table. And there's a Pizza Hut on site (w/ salad bar). You can charge to room service.CONCIERGE/BELLMANThey're quite helpful. Like other staff; been here quite a long time. They can sell tickets to some (not all) of the museums. I've heard it's good to do that; as it avoids the lines at the museums. Also good for restaurant recommendations etc.LOBBY/GIFTSHOP/BUSINESS CENTER/HOTEL DOCTORThis is the miscellaneous category. The lobby is ok. Not super large or exotic; but servicable. Same as the exterior of the hotel. There is a gift shop w/ most of the usual stuff; plus AMS type gift items which I've purchased in the past. There is a biz center w/ the usual stuff. Boarding pass printing is free; btw. Charge for other stuff.Each elevator foyer has a plate w/ apples for guests. Elevators require a room key to operate.Had a bit of a medical problem during my stay. Nothing urgent; but needed antibiotics which requires a prescription. US doctor can't prescribe over here; so needed to use local doc. Hotel had on-call doc call me in my room; and then I went over to doc's office ('bout 10 minutes away). Because I went there for quick test; rate was 20E cash vs 100E if doc came to hotel room. Got prescription had it filled at pharmacy around the corner hotel recommended (12.11E for 'script). STAFFI can't speak highly enough of the guest relations managers the executive lounge staff; not to mention the GM of the hotel!!! They're all excellent truly kept track of things/were so service friendly; I rank them as some of the tops in the Marriott chain.LOCATIONI like the location of the Marriott. It overlooks the Leidesplain; and is only a few minutes away from Museumplein a lot of other attractions. Doesn't really take long to get to any attractions. Nice central location. Also; there's a canal close to it so people can sign up for canal tours there; etc. 229495,emmi331,09/18/2007,I Was Grateful for the Marriott! On my last few days in Europe; I decided to splurge and stay at the Marriott. When I checked in; I was assigned a room that connected to another and I could immediately hear the conversations and television in the next room through the connecting door. I asked to be assigned to another room; and the young woman at the desk cheerfully complied; apologizing for not checking with me first to see if a connecting room was okay. I was moved to a very nice room overlooking the square. This room was generously sized; with two double beds (the mattresses were a bit soft for me; but comfortable enough); and an immaculate; well-appointed bathroom.Unhappily; the second morning I was in Amsterdam I suffered a back spasm; and was in serious pain. Thank heavens for the kind concierge; who put me in touch with an excellent doctor and made sure I knew when and where my prescriptions were ready.I was able to get around a bit after that to see the sights; but it was wonderful to return to a comfortable and attractive hotel room to rest when needed.One drawback (aside from the stratospheric prices in the restaurant) was not having a coffeemaker in the room. Fresh coffee was available each morning in the lobby; however - incredibly; for free.The convenient location; sense of luxurious comfort; and courteous service (especially at a time when I really needed it) made the Amsterdam Marriott a hotel I would recommend to one and all. 229495,WalterWalter,09/16/2007,Mouse in hotel restaurant My wife and me had booked this hotel for our twentieth wedding anniverasry. We browsed several hotel sites on the web before deciding on the Marriott Amsterdam. As is the norm on most hotel sites you are given the impression of grand lobbies and facades only to find a lobby that is slightly larger than a normal house kitchen.Our room was not so bad; with a view of the square in front of the hotel. The only thing that bothered us was a smell that constantly was coming from the bathroom.We decided to eat at the Quoy restaurant which is the main restaurant at this hotel. As soon as we started eating I noticed a mouse crossing the restaurant floor and entering one of the cupboards that are used for cutlery and napkins. I immediatly went to talk to the waitress who seemed to imply that it is normal.We have travelled to many countries and eaten in many restaurants; but have never seen a mouse in a restaurant.We talked to the hotel manager and advised her that we will not be eating any food from this hotel; not even the breakfast which was pre-paid.What was strange was the fact that the restaurant was kept open as if nothing had happened. Mice mean disease and uncleanliness.To add insult to injury on check-out they didnt deduct the costs of the breakfasts that we hadnt eaten from there.I have waited for 3 months for a response from the hotel management before writing this report as they know very well how distressed my wife was because of the mouse.In fact we are members of the Marriott Rewards scheme and I can inform them from here that I will be sending back my membership in disgust.W. ShawMalta 229495,abcdefghi,09/10/2007,No soundproofing Amsterdam Marriott Hotel is a recently renovated 5 star hotel by Leidseplein. It's close to the Rijksmuseum; the Van Gogh Museum and right by a canal boat stop. Several trams stop right by; making it easy to get around the city. I recommend crossing the canal to have champagne breakfast at the famous Caf茅 Americain.We stayed at this hotel for three days. We were given a room on the 10th floor; and it was well equipped and had a very comfortable king bed. The bathroom was quite small; and the toiletries were limited to basics (but they smelled great - lemongrass; I believe). The room could have been cleaned better; - there were greasy fingerprints on the inside of the window and the carpet was very thick and apparently difficult to vacuum properly. We would; however; have been quite pleased with the room had it not been for the noise. There was a machine-like sound that made it impossible to fall asleep (it felt like being aboard a ferry). After a night without any sleep; we complained; and were told that they would look into it. We got back to our room to find that they had placed a piece of cardboard over the bathroom fan (which is impossible to switch off at night). However; the next night proved that the bathroom fan had not been the culprit. The noise was still there; and it was not coming from the bathroom; but from somewhere outside the room. After another night without any sleep; we asked for a new room. When we returned to the hotel that night; they had moved our suitcases to the new room. It was on the 6th floor; close by the elevator; facing the street; and it was smaller and not as well appointed as the room we had been in. Hint to the hotel: When someone complaines and shows great patience by letting you try to resolve the situation first; and you're not able to; which results in guests that haven't slept properly for two nights; and you have to move them; at least have the decency to give them a room of equal or better standard. The new room had a harder; less comfortable bed; only one nightstand (which translates to one nightstand lamp without blue light; not good news if you like to read); fewer toiletries (no conditioner for instance); no bathrobe; and a more limited minibar selection. Housekeeping seemed to have the same problem vacuuming the carpet in this room; and the bathroom fan could not be switched off here either. Fortunately; though; there wasn't the same machine-like sound to keep us awake at night. But who needs machine-like sounds to keep you awake at night when the room isn't soundproofed? We heard every word of the conversations in the rooms next to us; we heard the people in the hallway; not to mention the traffic outside; and we woke up every time an ambulance passed by.When cheking out; the receptionist asked us if we had any suggestions for them on how they could improve; and I said that they ought to work on the noise problem. She answered me back saying yes; well; it's a busy city. Second hint to the hotel: I know very well that Amsterdam is a busy city; and apparently so do you. That is the reason why you should install proper soundproofing. People expect that from a 5 star hotel.I should also mention that there is internet access in the rooms; but it's very expensive (I think it was 鈧?0 per day). I always find it tacky when five star hotels charge extra for internet access; I really think it should be free.If you're going to stay at this hotel; I suggest asking for one of their larger rooms not facing the street; and keep your fingers crossed that you don't wind up in the room with the machine-like noise. 229495,njtravelpros,09/09/2007,Just Back from Amsterdam Marriott My husband and I have just returned from our 8 night stay at the Marriott Hotel in Amsterdam. Our flight from the USA arrrived into AMS at 6:30AM and after quickly going through customs and avoiding baggage claim since we do carry-on whenever possible; we headed downstairs and took the train to Central Station and then the #2 tram which lets you off a short walk from the hotel. (You can take the 1; 2 or 5 tram to the hotel from the Central Station) All in all an effortless trip and very inexpensive (approximately $8 per person).Upon our arrival at the hotel we were told our room was not ready; which we had expected since it was 8:00 in the morning. We were directed to the 9th floor Executive Lounge since my husband is a Platinum Marriott member. What a great perk to have use of this lounge..........a great breakfast every morning; afternoon snacks and cocktails and evening coffee; tea and deserts. Also; located in the lounge are 2 computers with high speed internet connections available for use at no charge (in room internet costs 20 Euro per day).The hotel is very well run. The staff is very polite and everyone that we encountered spoke excellent English. The newly renovated rooms are excellent; large enough; and the bathrooms well appointed and very modern with brand new fixtures. The location of the hotel is excellent due to the close proximity and an easy walk to the major museums; abundant shopping areas and varied restaurant choices. We had a rental car for 3 days and utilized the hotel parking; no problem; although at 30 Euros per day a bit expensive.As far as the hotel; I can say not a negative word about the facility or the staff. As previous reviews have mentioned; the outside appearance of the hotel might lead one to have less than great expectations. But once inside everything is terrific! We would not hesitate to stay here again while in Amsterdam. 229495,ShariNycNy,08/24/2007,Great Location! I recently spent two nights at the Amsterdam Marriott with my teenagers. We used Marriott points for one room on a regular floor. This room had a view of the canal and was very lovely to look at . The other room was paid for on the Exceutive floor. THis room had no view. There was a decent breakfast there in the morning and snacks in the evening. We had to change our room as we were so close to the lounge that at 6 AM we awoke to the clanging of dishes and glasses. Just across the street from the hotel is the Canal Cruises; which is nice to do if this is yoru first visit to Amsterdam. The hotel is also about a 20 minute walk to Anne's Frank's house. I would suggest buying tickets ahead of time to Anne Frank's house as the line was nearly 90 minutes long. Well worth it though. I also recommend eating at the Resturant Pancakes. Delicious. 229495,mkent924,08/18/2007,No need to look further There simply is no need to look further for a comfortable; spacious; friendly; and ideally situated hotel in Amsterdam. We stayed for four nights at this hotel from Aug. 2-6. It is ideally located across from the square in Leidseplein; adjacent to Vondel Park; with a canal tour boat access across the street. The hotel has larger rooms than the American Hotel located across the street; and even offers an American outlet for any U.S. appliance you saw fit to haul across the ocean. The staff goes out of their way to be friendly and accomodating; and the Concierge staff is most helpful for anything you wish to accomplish from museum ticket purchases to obtaining a taxi to the Airport at your appointed time. The room quality is excellent; and my wife and daughter felt right at home. It is a few short blocks to walk to the Rijksmuseum and Van Gogh Museum. There is even a Pizza Hut inside the hotel; and if you venture outside; directly across the street; you will find an authentic Dutch Pancake house which is not a bad stop for breakfast. This is an ideal family hotel if you want to go to Amsterdam; and want to avoid hotels in areas adjacent to the more adult oriented sights Amsterdam has to offer. This hotel will get a return visit-no question about it. 229495,Papad,08/09/2007,Location; Location; Location We stayed at this hotel for three nights during and extended vacation in Europe. Given we were bringing our kids to Europe for the first time we wanted to stick with an American chain we are familiar with. We loved the hotel and it's central location on Leidsplein. One of the popular canal cruises starts literally one block to the left accross from the hotel. It was walking distance to the museums and had a ton of eating and shopping options all around. The rooms at the Marriott were small but completely renovated and stylish in decor. The decor was snazzy and young and the hustle and bustle around the hotel was great as well. We thoroughly enjoyed our stay at the Marriott and highly recommend Amsterdam to others. It's one of the most vibrant and fun city we have visited. 229495,CoClare,08/08/2007,nice stay Finding a good hotel room for four (2 adults 2 children) in Europe is never easy. Our room at the Marriott Amsterdam was good size (by European standards); and the toilet/shower area was separate from the sink. We had a balcony overlooking the little park and canal; and had access to the Executive Lounge which was a great place to pick up coffee and fruit. The staff was friendly and helpful; the location suitable for walking to museums or taking the tram; and the hotel was clean and quiet. Amsterdam is a accommodating town for families; as long as you don't do anything silly regarding the more notorious (though overplayed) areas. Be aware that there are virtually no taxi stands; but anyplace will call one for you if needed. And don't worry; their English is vastly better than our Dutch. We would recommend both the city and this hotel. 229495,BCSandman,08/07/2007,Loved the Marriott The hotel is in a great location with easy access to many restaurants shopping areas by foot. From the outside the hotel and in the halls it may look a little plain; but; when you get into your room; a nice surprise awaits. Our room was large and very clean and looked as though it was recently renovated. We really enjoyed the three nights we stayed here. Service was good. 229495,kwh,07/24/2007,Convenient Location The hotel is situated near the Leidseplein; which is a very crowded square; but it is on the other side of the canal; so it is also separated from the Leidseplein madness. We had a clean; quiet room. There are also rooms with nice views of the Leidseplein; but the woman at the desk said they could be rather noisy. The hotel is very convenient for the art museums; and you can catch a tram just outside the hotel that will take you just about everywhere in the city. The hotel is close enough to everything; but far enough outside of the central section of the city to provide an escape from Amsterdam's hectic atmosphere. In regard to atmosphere; the hotel is rather generic Marriott American; and it doesn't offer European charm. So if you want that or if you want to be close to the train station; you probably should look elsewhere; but we found our experience here very positive. 229495,moobaby214,07/20/2007,Great Hotel and Location! We arrived late afternoon with two rooms booked. I decided to pay vs using points. Both rooms were on the 10th floor on the executive levels. The renovation is done and the rooms are nice. Big flat screen TV; good lights; nice desk and a very modern bathroom. The lounge is on the 9th floor and gets very busy. Breakfast is good open 6am to 10am weekdays and 7am to 10am weekends. Cocktails hour is from 530pm to 930pm with food served. They have two computers in the lounge for free. Overall a good lounge with great finger food at night. The gym open 24 hours is not bad for a hotel. They have 10 or so lifestyle tread mills/bikes. A full free weight area with at least 10 workout machines. One large rack in the middle of the floor. They offer water and towels plus a locker room. I used the gym everyday and was never super busy. The location of the Marriott is very good. As with any hotel in Amsterdam; walking to anything is not that far. What I liked is it was quite. Our rooms faced the backside of the hotel not a sound could be heard. They do have rooms that face the main street. I would not want one of those. Not saying it would be bad but why take the chance. Ask for a room not facing the street. We walked the city 3 times from the Marriott it was easy. Overall I am very happy with our choice of the Marriott. While it is rather expensive you get what you pay for. We did eat here once and the food was excellent. No complaints here at all! 229495,am470,07/14/2007,Booked Trip Using Points Hotel is located in a good spot. They upgraded us to a nice large room. We used Marriott points for our stay. The only problem I had was a shifty cashier in the gift shop that tried to give me the wrong change. Rooms are clean and comfortable. 229495,Dimebueno,07/07/2007,Loved the Marriott I've heard that finding a nice; comfortable accomodation in Amsterdam can be tricky. Originally; I had planned to stay in a BB; but due to last minute booking; my choices were not available. However; I was delighted with the Marriott! It was extremely clean; with a super central location. The bed was very comfy and the bathroom was well appointed. The staff also were very friendly and helpful. Overall; I would definitely recommend this hotel to any tourist looking for a great location and a great hotel. 229495,Robinhoodguy,07/04/2007,civilized city accomodation we stayed at the amsterdam marriot a week ago. after having previously visited amsterdam and stayed at lovely quiet hotels out of town this time we needed to be in the centre due to some temporary mobility problems.the hotel didnt dissapoint; the rooms are beautiful and the beds simply amazing. i wish i new what they were; i'd buy one; we had two fantastic nights sleep in a huge king size.we had an incredible view of amsterdam; and the room was cool and airy. the only dissapointment i have is that there are no facilities to make tea or coffee in the room. We had upgraded to the executive lounge so could go and fetch whatever we wanted but it would be nice to not have to leave the room early in the morning for a tea or coffee. only a minor thing though. the executive lounge may not be amazing value for what you get in terms of food; but simply having a pleasant place to relax; get a drink and a cookie; maybe surf the internet and print off information for your next days activities was really useful and welcome. the breakfast buffet itself is fairly standard continental fayre; and i rather enjoyed the relaxed informal atmosphere in the room at breakfast time; people often share tables and it all seems a little friendlier than sitting just in rigid ones or twos.the staff were friendly and courteous; even the lady i almost floored swinging my bag back onto my shoulder in the corridor as we arrived! the concierge service was helpful in my request for sporting event tickets; though i did get 2 different answers from the 2 guys i asked over 2 days; i still got what i needed. the hotel doesnt feel oppresively posh; it has some pretty relaxed public areas; the bar actually looks like a bar and there's a place to grab a Kip sate and frites or a pizza as well as a more formal restaurant. (the pizzas looked very small though) while we were in reception we heard a bride from the UK complain that her room was filthy and demanding her money back but that wasnt our experience. i guess mistakes happen; or maybe some people just over react. after we left we spent a week in a cottage in rural holland with the family. but both of us wished we were heading back to the marriot for a few more nights before we returned home. 229495,sketchym8,06/18/2007,Great hotel in top location managed to get this hotel at a great price but regardless it is a really nice hotel with all the amenities you would expect from a 4* hotel. bit twin room; good room service.breakfast is exp I think but there was no chance I was going to be up by 11am which is when breakfast finishes anyway.I would highly recommend this hotel and this area Leidesplein (spelling?).I have also stayed in the NH hotel which is almost next door and the NH is also just as nice but a little younger in it's decor and general mood. 229495,GlobalJana,06/14/2007,Great Location You can't get a better location than the Marriott in Amsterdam! It is within walking distance to all the main touristy sites (Rieks Museum; Van Gogh Museum; coffeeshops; shopping; casino; canals). The hotel is recently remodeled and has a great workout facility and concierge.It is definitely a hotel for tourists and business people - if you want to get a better taste of Dutch culture; I wouldn't recommend it. 229495,namescreen,06/10/2007,Great location in Amsterdam Stayed for 4 nights in Marriott Amsterdam on business trip. It is located close to plenty of restaurants and sight-seeing. A canal tour dock is just steps away from the hotel entrance. Rooms are nicely appointed and recently updated with comfortable beds; flat screen TVs; marble bathroom; etc. In-room safe is large enough for computer and other items; iron hair dryer included in room. Restaurants on-site are not overly exciting; but breakfast is a nice spread (a little expensive). Museums are 10-15 walk from hotel; and Anne Frank house about 20 min walk. Trams are avaialble too. Would recommend the Marriott Amsterdam for tourists and business travelers. 229495,Rich934,06/07/2007,Refurbished rooms are outstanding!!!! I recently stayed at this hotel through priceline for a very reasonable $110 and came away very impressed. If you read through the past reviews; the consensus is that the hotel; while in a great location near the Museums and Vondelpark; left a little to be desired. Recently the hotel went through some rather major renovations and this probably contributed greatly to the bargain price. Anyway; I cannot say enough about the quality of the newly renovated room I stayed in. You can get a good idea of the value management placed on imparting a luxurious impression to the visitor by the quality of the improvements. Lets start with a 42 inch high definition flat screen television. How is that for luxury. In the bathroom we have black granite countertops; Grohe faucets; Villeroy and Bosch sink; and real porcelain tub. Then we move on to what looks to be solid cherry wood accents throughout. In the bedroom we have a nice Marriott take on Sheratons Heavenly bed. Very cushy; plenty of pillows; etc.... The desktop is solid black granite; with a nice high end leather or leather look chair. The rug was a beautiful red pattern somewhat akin to a Belgian rug. You get the picture. This is serious luxury we are talking here. The room itself; and the outside matching renovated hallway look 5 star all the way. The other parts of the hotel. Well; they were not bad. The outside of the hotel is not renovated and appears seriously dated.Inside the lobby; the renovations are not as obvious. Although the area does look new; it does not stand out. The location of the hotel is quite ideal. Walking out the door straight ahead about two blocks you head straight into the center of one of the cities hottest Restaurant sections (Leidesplein). and a Tram stop for convenient transport to the Central Station area. You can of course walk to Central station from the Marriott; but it is quite a nice hike. I would say 40 minutes or so. Also a short walk accross the street are a number of Canal tours. To the right one block or so is one of the cities largest parks (Vondelpark); another block or so down is the Rijksmuseum where you can see many of Rembrandts finest works. The Van Gogh museum is also in this area. I tried the Quo restaurant for the breakfast buffet at $25 Euros and was underwhelmed at the quality of the offerings at that price. A few days later; for comparison; I tried the breakfast buffet at the American Hotel and formed a similar impression. This time it was only $21 Euros. Anyway; you get the picture. If you can get this hotel at the price I paid via Priceline you will likely get yourself a luxurious room at a great location for sightseeing. 229495,nicolac,06/05/2007,Great Location; fab hotel; breakfast staff rude We stayed in a party of 14 women - 4 in 3 rooms and 2 in 1. The hotel is gorgeous; fantastic location - watch out for trams and bikes they're everywhere!!!!!The rooms are gorgeous; spacious and cosy - beds are amazing i loved them!!!! paying 拢5 for music is abit much though!Breakfast....now this was fun!!!!! there were 4 people in each room and when you go for breakfast they ask you your room number - easy??? you'd think so - they ask 2 people then us and then start getting stroppy with us as they've already crossed our room off the breakfast list - every morning we explained that there was 4 people in each room.... every day we had the same problem. some of us asked for a boiled; fried or an omlette - but after having to wait 45 minutes then asking again and getting told off for it - stopped asking altogether - too difficult to get right. 1 female member of staff shouted at 1 of our party for ordering an omlette; waiting 1 hr and asking again - she said we shouldn't ask her as it was too confusing - evidently she ended up with nothing!!!!!! everything about the hotel is great apart from the retaurant staff's attitude at breakfast; sets the tone for the day!there is an irish bar accross from the hotel which serves fab food and is quite cheap on drinks for the start of evening out. Leidersklein sq is very good - bars and shops in the sun..... there is a small thai restaurant very near the sq which serves fantastic food very cheap. Stay away from rembrant sq if you don't want to see drunken (young) lads with pants down etc - can be off putting.taxi from airport to hotel is 35 euros - not bad for 4 people in each taxi.we had a great time and would definately go back - but on a room only basis - breakfast was not worth what we paid!enjoy 229495,LongwoodTraveler,06/02/2007,Excellent location - Executive Level worth it. We stayed here for one night after having been in Amsterdam; Brussels and Cologne for the last week. We had reserved a free room through a frequent traveler program and were asked on check-in if we wanted to pay 50 Euro for an upgrade to the Executive Level. The upgrade would include an happy hour appetizer reception in the evening; breakfast in the morning; internet access and an upgraded room. We went for it and were glad we did.I've stayed in this hotel several times before and knew that the location was very convenient but I had never stayed in a room as large as the one we got as a result of the upgrade. It was huge and looked out at the Leidensplein. The happy hour was quite nice and the appetizers were good. The place was busy but not overly crowded. The bed was extremely comfortable and we had no problems sleeping even though the area is very busy and can be very noisy at night. The breakfast was good; not spectacular. Even so we had our fill. The internet stations in the executive lounge were useful and a printer was available. 229495,fred99aaz,06/01/2007,All Good Very nice hotel; friendly staff; clean; great location; thoroughly enjoyed our stay. 229495,UkGMan,05/27/2007,Good location Other reviews say it - good location. Just been refurbished so some rooms absolutely pristine. Breakfast was weak point. Small breakfast room and not as good a choice as some other hotels. Will return unless got a recomendation to try some where else.Very busy foyer - took awhile to book in and out 229495,ccadvice,05/23/2007,City of Freedom and Fun We were on an independent European tour and spend the last 3 nights at the Amsterdam Marriott on points. We were given a very; very large room (509; I think); which kind of was on a corner. It was great!The hotel was crowded with tourists; many on bus trips; which crowds the front desk and concierge. No matter; we just up and went.Of course we walked everywhere. The location of the hotel is ideal; as already noted.The first morning we ate at the hotel. BIG mistake. 22 Euros per person for a buffett. Don't bother. Walk past the Vondelpark to the first street on your right. Walk down to one of the caffes and take your breakfast. Much more charming and much less $$! We are learning...never eat in the hotels! We had our last dinner in Amsterdam at the Italian Restaurant across from the hotel. It was lovely and we met a charming young couple...she was 7 months preggers wearing high heels..nevertheless; they hopped on their bikes and rode home! Bikes everywhere!!!!!!Anne Franke house is excellent and disturbing;most important.Take time to stroll the canals and feel the flovor of this lovely and most interesting city of freedom and fun! 229495,Bankr,05/18/2007,Very nice Our group (4 couples mid-thirties) stayed in the Marriott for 2 nights (May 11-13). We booked directly with Marriott and had no problems whatsoever. Price was a little bit high at 160 eur per night with no breakfast; but we enjoyed the experience. All 4 rooms were spotless; bathroom was small but very nice and everything lookedreally new. I normally try to travel to Four Seasons; and the Marriott; though not luxurious; was perfectly fine.My only complain would be that the mattress was too soft and with a duvet cover that made it even softer. I felt it on my back the day after; as I'm used to a harder mattress. We weren't cold though with a duvet under and a duvet on top. I recommend buying the tickets to the museums at the concierge. We didn't do it for the Rijksmuseum and had to wait in line for about 25 min. We learned form it and bought them the day after before goingto the Van Gogh museum. Both cost 10eur and both are worth a visit. We also took a 75min touristic cruise through the canals with the company recommended by the concierge (also 10eur). It was fine; though not spectacular.We used Schiphol Travel Taxi to get to the hotel from the airport. It was a lot cheaper as we were a group of 8 people. They made us wait for about half an hour in the airport; but got us to the hotel really fast. You can also take the train to centraal station for 3.5eur and then take trams 1; 2 or 5 to Leidsplein 1.60 eur per way.Leidsplein has many bars and restaurants. It's right next to the hotel; but it's far enough so you don't hear the noise. When we go back to Amsterdam we will defenetely try the Marriott again. Perfect location next to the Museums; next to Leidsplein and only 15-20 min walking to Dam square or centraal station. 229495,SavvyShoppr,05/15/2007,Loved it! Amsterdam Marriott 229495,OpalJean,05/12/2007,Wonderful Hotel; Perfect Location We visited Amsterdam for 10 days. Hotel is perfectly placed near Liedseplein; Vondel Park and public transport both tram; bus and canal bus. Rooms were beautiful; beds luxurious and the hotel staff are the best I have met to date. Wonderful concierge services. Can't beat this experience!!! 229495,MichaelfromVienna,05/02/2007,Good Hotel; great location We stayed for the second time at the amsterdam Marriott for the weekend April 29/May 1.The rooms renovation program was finished by now and the rooms really met all of our expectations. Beds are very comfortable; air condition working properly and bathrooms are small but very elegant.We asked for a non-smoking room and two beds on a high floor ans all wished became fulfilled.Rooms to the front of the hotel have huge windows but traffic noise can be heard; even when windows are closed. Since we love the view; this does not affect us; but if you want to have a silent room; ask for courtyard or side street view.We did not have breakfast in the hotel; since its quite expensive and there are plenty of charming Cafes around. we also did not use internet this time since we thought it was overpaid.There is a Grill restaurant and a Pizza Hut in the Hotel; but we only had coffee there.The staff is helpful and friendly; there is even a small souvenir shop in the Lobby for those not wanting to look around for souvenirs.Our personal Hotel recommendations:Ask for two beds since those rooms are bigger the ones with one double bed; if you like a nice view; ask for front side but high floor (but be aware; that street can be heard).Avoid breakfast if its not included in the rate and avoid internet; look for internet cafes around; there are plenty !!Recommendations for Amsterdam:You have to make a Canal tour; there is a company right across the square; if you leave the hotel to your right; opposite the Casino.Go to see the red light district; but take care; no photos of the girls in the windows. There are guys around to avoid this.Just take good shoes and walk along the little canals early morning; such charming views.The hotel is renting bikes for 10 Euro per day; reserve the day before because they only have a limited number. Drive around early moning and go to Vodel Park next to the hotel; very peaceful dont worry the traffic; they take care on bikers; since biking is very common in Holland.We will for sure stay again at the Marriott. 229495,Greenvilletravelers,04/30/2007,Excellent Hotel This hotel exceeded our expectations. The staff was so friendly; professional; and efficient. The location of the hotel was ideal for walking for seeing all the sites and museums; and there were many nice restaurants and cafes close by. There was a trolley line and a canal line directly across the street. The hotel is not very attractive from the outside; but the rooms were extremely quiet and comfortable. The renovations were successful. The decor was very pleasant - the new bedding was superior! Our room was super quiet (even though the hotel was full for Queen's Weekend) and the 100% cotton sheets and fluffy pillows and mattress cover made it a great place to sleep. The chocolates from the turn-down service were better than the usual Marriott chocolate! The hot water was super hot. The bathroom amenities were very nice. The concierge gave us great recomendations. We were very happy with the staff; decor; cleanliness; safety; location and price. We would definitely stay there again! 229495,HKing,04/29/2007,nice people; new rooms; great location I recently stayed at this hotel and was very pleased to see that they have finished their renovations and it looks great. The beds are very comfortable! I had dinner in their Quoy restaurant and loved it. I was surprised at the quality of the kitchen - the meal was otustanding. The location is perfect for getting around town and very close to everything including the Rijksmuseum and the docks for taking canal tours. I will stay here again next time I am in Amsterdam. 229495,GBSwansea,04/21/2007,Very good hotel We stayed in one of the newly refurbished rooms; clean and with new furniture and two very confortable large beds. The Hotel has an excellent location and is a very good base for exploring Amsterdam. The Concierge is helpful and can sell you tickets for most museums (at no extra costs) which allow to jump the queues. Definitely recommended; especially if you find a good rate including breakfast. 229495,omfs,04/19/2007,Loved it View from the room 229495,Rick30,04/12/2007,Great location;staff excellent Stayed for 3 nights. great service from restaurant staff to concierge. All very friendly and helpful.Hotel completely remodeled; so clean and comfortable. We asked for quiet room and it was very quiet. Great location right off tram line; walking distance to everything. take tram from central station.Would stay there again. 229495,CollegeBowl,04/10/2007,Remodeled and Reliable Returned to this property after four years and we were pleased with the remodel. The room was small but well equipped and the bed was wonderful. Service was excellent and the concierge lounge was well stocked and provided decent food. 229495,brandita,04/01/2007,No Heat in Our Room This marriott is currently undergoing construction and I would not reccomend staying there until the construction is complete. They started work at 8 in the morning every morning and woke us up. Our room; number 725; also lacked a heater which was yet to be installed and this made it very cold. The staff is very friendly and helpful and this helped compensate for the other problems we encountered. The concierge is also very knowledgeable and useful. The rooms and bathrooms are quite spacious and redone well and have good views of the nearby sqaure. It is conviently located next to the Leidsplein which has many restruants; coffee shops; bars; etc. It is also very close to the museum quarter. 229495,4vrongo,03/31/2007,renovated rooms lovely but make sure yours has heat We stayed at the Marriot on March 20-23 with our two young adults and our past exchange student from Spain. The location is great for families with teenagers or young adults as it is a very safe but active place for them to be. They went out at night without us and we felt very secure about it. The hotel renovations are still going on as reported and for us the first day started noise at 8:30 the next at 7 am. We had booked two executive rooms that were on two separate floors 3 and 7th because the executive floor is not finished however both were renovated rooms which are lovely. Only problem our second room with our kids did not have heat. Totally renovated with all the thermostats but no vent. At 1 am when our kids called down they at first said just turn on the thermostat then after complaints sent someone up who noticed no vent. They then sent a portable heater. At 330 euro's a night this was kind of overpriced for not having heat when it was only a high of 39 during the day. We were very happy though with the friendliness of the staff and really our only problem was the heat. In the excecutive lounge which is located temporarily next to the meeting rooms they do take down breakfast at 10am so if you are on vacation with young people you have to be prompt.I think once all the renovations are complete it will be an excellent hotel to stay at. 229495,tatallen,03/27/2007,Excellent Hotel choice for families. We took our 2 kids: 12 and 15 to Amsterdam for Spring Break and I think this Hotel was a great choice.We got a room with 2 double beds and a rollaway (no extra charge); The room was in the renovated part of the Hotel and furnished with very good taste.The location is excellent because you can walk to Museums; restaurants; and the City Center but it's in a quieter part of town without being far from the action.The Hotel is 2 blocks from the Rijksmuseum.Service was very good by American standards and excellent by European standards.The breakfast buffet at the Quoy restaurant; located on the ground floor was great and I do recommend this hotel to any family with children since it's very difficult to find hotels in Europe with accomodations for older children at no extra charge. 229495,SpottedCat,03/19/2007,Great hotel; very expensive We stayed at this property on March 13; 2007 after deciding to stay another night in Amsterdam. We had previously stayed at the Hotel Vondel; and it was booked for that evening. The Mariott was a very nice property; however; fairly expensive. We were out and about the city most of the evening; so we spent little time in the room. The bed was very comfortable and the bathroom updated and clean. We got a great night's sleep here (probably the best while in Europe). The concierge was helpful in calling us a cab to Schipol in the morning. We needed more Euros and used the hotels cash exchange service with a credit card. I do not recommend this; as we were charged a high fee and got a low exchange for our dollar. Overall; I would spend the money on this hotel only if you plan to spend a great deal of time in the room. The Hotel Vondel was a better quality and a much more reasonable rate. 229495,koala,03/19/2007,very average We have stayed here one night only because my husband had some business appointments overhere. At first; we booked trough their website and there is comment because some construction is going on. The noise was terrible. It continued till late at night and at 7.15 am it started again! Check in was not really fluently. We brought our 7 weeks old daughter with us and we booked a crib. It was not in the room so I was checking at the front-desk where it was and the girl said that I didn't reserve it. And it was on my confirmation!!! She wanted to start a discussion with me about it but I walked away. After we talked to one of the (friendly) lady's at the executive lounge the crib arrived.We also had asked for a newly renovated room. The rooms on the club-floor were not renovated yet but it didn't matter to me. But the lady at front-desk she said all these renovated rooms where already occupied without even looking in their system!Also the club-lounge was in one of the meeting rooms at the first level. Very crowded with SQ-airline crew who saw the buffet as their dinner....Also the rooms at club-level (not renovated; very old but even full-price!) where in a hallway which was partly smoking and partly non-smoking. SO the smoke of the smoking-rooms penetrated into the non-smoking rooms! All in all not really a good experience. Location is good so maybe we try the hotel again later this year when renovations are finished.Personnel not friendly! Most of them had very much an attitude. Only the lady's at the club-lounge where friendly. 229495,siobwills,03/13/2007,Cant fault it I stayed in this Hotel with 2 girlfriends while staying in amsterdam for 2 party nights. The Hotel rooms have just had a face lift. They are clean; modern and comfortabel. The bathrooms are clean; small but adequate for us. If you are taking a family Im not sure wheather it would be big enough. If you're a stag or hen party The Marriott is probaly not the place for you as it is calm and quiet. Also it is quite a distance to Rembrat Square and The Red Light District; the 2 main night spots.I would recommend this Hotel to friends and family. 229495,Cosmotrotter,02/14/2007,Where else but the Marriott Had a great stay: Warm proficient staff at reception desk and the guys at the concierge are worth their weight in gold. They got me tickets to the Keukenhof the theater in the time it took for me blink.For the best rooms; ask for the corner rooms or the rooms overlooking the Leidseplein for some action.Perfectly central location with tram stopping in front of the hotel; shopping opposite the hotel and smack in the middle of the cultural district with several musea in walking distance. Anything beyond that: Rent the bicycles from the concierge to explore the city; like a typical Dutchie; but be careful in traffic.Great American hospitality; an example of how Mr. Marriott's hotels should be run. 229495,dwbrouwer,01/16/2007,A mainstay in Amsterdam The Marriott Amsterdam is always a great choice for the American Business Traveler in Amsterdam. If you are used to the American style luxuries during a business trip; then this hotel has everything you need. They have a gymnasium facility; a sports bar; and even a Pizza Hut in their location. All is definitely giving the American traveler the comforts of home in the heart of Amsterdam. The breakfast buffet (while very pricey) is absolutely a business travelers dream given that most Dutch business lunches consist of a slice of meat on a piece of bread. Fill up on Breakfast and you can last most of the day. The hotel is also located near to Leidseplein which is great if you are into sampling the various restaurants from around the world that are located there.If you are looking for a safe; American style hotel choice in Amsterdam; this hotel wins hands down. 229495,LizzieAn,01/07/2007,New Year In Amsterdam Visited Amsterdam and stayed at the Marriott for 5 days over the New Year period The location of the hotel is great; close to museums (Rijksmuseum; Van Gogh Museum; ) and a short walk to the Leidseplein with many restaurants bars. It is right beside the canal bus stop and a canal boat trip. It's also close to the shopping on PC Hoofstraat.Check-in was very easy and friendly; and the concierge was extremely knowledgeable. I would follow their recommendations for restaurants and you won't go wrong - Fiorentina ( Italian) ; Gaucho ( Argentinian steak) and Punte Mas ( Indonesian) were all first class. In addition the meals in the Characters and Quoy in the hotel were good. And we would recommend the Aran Irish Pub for breakfastOur room was on the front of the hotel and was large and comfortable - the bathroom looked a bit tired but was perfectly adequate. Not all rooms have been upgraded as yet as the hotel is going thorugh a refurbishment programme. The room had a view of Leidesplein which was great for celebrating New Year ( as it was raining !) !Overall a good hotel and will be great when the refurbishment is complete - but don't let that put you off right now. It is close to many attracttions and has good rooms; services and excellent staff.I would most definitely stay here again next time visiting Amsterdam 229495,highfly,01/05/2007,Marriott was fine as usual bed 229495,alpones,12/30/2006,Not 4 Star! This hotel is not a four star. The rooms are ageing; the bathroom needed a face-lift; the rooms reek of smoke (even the non-smoking ones!) and there are no tea/coffee making facilities in the room.The carpet in the room looked like it had not been cleaned in years - so take your slippers! The bathroom whilst old; was clean and the bed was quite comfortable.The only thing 4 star about this place is the lobby and the price.I would avoid this hotel and stay somewhere else on my next trip. 229495,Harrald,12/12/2006,Call before you book We stayed in the Amsterdam Marriott for 4 days in early Dec. We had 2 rooms on the third floor that were down the hall from each other. Most nights both rooms were awakened by the sounds of construction during the night. One room had a flood in the bathroom from the room above that was fixed quickly. One morning the elevators didn't work for about 30ish minutes. To be fair to the hotel they are in the middle of renovation. I have stayed in Marriott properties for many years and in many countries. This was by far the worst one I've ever stayed in. As I stated though; they are renovating. If you plan on using this hotel I suggest you call ahead and see if they have finished the work. Also if you need to stay there soon; you should ask for a new room.If I return to Amsterdam I will choose another location and check on the status of the Marriott while in the city. The location is good and the tram stops outside the door. The hotel restaurant is overpriced (like all hotel resaurants) but there are a number of other choices within a few minutes walk. I took no pictures since it would be unfair to the hotel to show rooms that will soon be updated. 229495,monkeybot,11/14/2006,Very good experience Very little to fault with this hotel. Fantastic location on the Leisesplein near various museums; bars and the lovely VondelPark. Reception staff were brilliant and very helpful. The room was very nice with a very comfortable bed and pillows. The property is slightly dated; but everything is tidy and didn't detract from my stay. Would stay here again. 229495,JohBe,11/12/2006,Fine Stay! Marriott Hotel Amsterdam 229495,gottogonow,10/19/2006,Four stars; hardly! We stayed in the hotel for 3 nights starting Sept. 29th. We requested a canal view; no smoking; guaranteed late arrival.We arrived at the hotel from the airport around 10:30 at night.When I asked about our room being a canal room I was told that there were none available. I informed the clerk that we had requested a canal room she informed us that because we had were arrived late and it was no longer available. I showed her my confirmation sheet and she suddenly found us a canal room.I was tired but very polite. I asked if I could get a bell person to with our luggage we were told; no one was available. We took our luggage in two trips . Our room turned out to be smoking and there were cigarettebutts all over the little balcony and the room reeked of cigarettes.As it was the beginning of our trip; I just decided to not make a big deal out of it and let it go. The bed was wonderful and very well appreciated. The location was great and was the meeting place for the tour we were to go on so we decided to make do.The next morning we ate breakfast (included in the room rate)in the dining room; it was excellent. Much to my surprise when I happened to check our account on the TV set; they had charged us an additional 25 euros for breakfast. I went downstairs with my confirmation and they removed the charge. The second day they did it again and I went down and they removed it. By the third day I had let them know I was more than a little irritated. We spent almost $900 for a lousy stay. I would not recommend this hotel. There are much better choices. We have had much better rooms and most importantly service at every other Marriott; including Courtyard Marriotts we have stayed at. A disapointment 229495,BiotechTraveler,10/06/2006,Nice beds; but pricey Nice enough hotel; but the place is not quite up to Marriott's US standards. For Europe; the rooms are good size; and so is the bathroom. However; the towels were somewhat low quality and not as big as expected. The shower is European; which means it appears as an afterthought in a deep tub; and the bathroom is what gave me the feeling that this should not have been a Marriott but maybe a Fairfield Inn. The bed however was outstanding! Rooms and bathrooms are nice and clean. The lobby is quite nice; with a free coffee dispenser in the corner (mornings only) - no coffee in the room. Staff is nice and helpful. Internet is around 25 Euro per day. 229495,WStaso,10/06/2006,Mixed feelings view of double beds 229495,FingalDublin,09/03/2006,first rate Myself and my wife stayed for 2 nights in the Marriott in late august and found it to be excellent. On arrival we found the staff very friendly and only to happy to help.The room and bathroom was as you would expect ;spotless and well stocked.Something not often seen in rooms but as important as the toilet was an ironning board and iron;very very handy.We had breakfast to the room which was plentiful if not a bit expensive; but the place makes you want to treat yourself . As i said the staff were only to happy to help with directions to attractions or if needed sold 24 hr tram tickets which we used and found great.Best value and only 2 tram stops away from the hotel was the Heineken Brewery;鈧?0 admission; a must.Also only about 200mts from the hotel was the canal cruise which lasted about 75min also a must.The Redlight district is another must see if your inclined;tacky but part of the tourist trail.As i have said trams are good value and regular ;and 2min from hotel at the buzzing Leidseplein area.We took the connexion shuttle from the airport to the hotel which would cost 鈧?1 one way 鈧?9 return;and found it slow with long waiting time and little order once a mini bus did show;this was the one down side of the weekend.We took a taxi back which cost 鈧?0 and had us at the airport in 15 min;however next time it will be train to central station and tram to hotel(no 1/2/or5)as the public transport is exellent.All said the hotel was first rate ;very comfortable and in an exellent location;a big upside to Amsterdam is everyone without exception speaks english; its unreal.I hope you find this information of use;enjoy Amsterdam. 229495,ATLfunguys,08/10/2006,Great We booked two rooms for 6 people; rooms were large for Europe standards; beds very comfortable; has AC but doesnt blow out very cold but ok with window open. Bathrooms large with lots of hot water. Staff is incredibly helpful and friendly. Fitness room is large and better than most in the states. Great location easy to find and get to most places. 2 blocks from Van Gogh about 4 blocks from Flower Market. Lots of clubs and restaraunts nearby. Will stay there again!!! 229495,pnatale,08/09/2006,bad experience Although this hotel is in a great location in the museum area of Amsterdam; I had a bad experience; that really ruined the stay. I was there in august; and it was quite hot. When we checked in; I noticed that the room was quite warm; and called the desk. The maintenance man said he would have to open the wall to fix the air; and requested that i be sent to another room. That room; while not quite as warm; never cooled off either. After suffering through a long night; the next morning; I again complained; and the front dest this time told me the engineers had turned off the air the following day; and were turning it back on; and it should be 13 degrees cooler by the end of the day. When I returned to the room at n oon; it was warmer than ever (the sun was now out).I finally gave up and checked into the NH hotel across the street and had a lovely time.The reason I booked a Marriott; was because i am aware that many Hotels in Amsterdam do not have air conditioning; and I knew it would be hot ; so i booked a MArriott with air conditioning. I feel I was lied to and got the run around. 229495,pamandgary,08/07/2006,Marriot was fine for us! This hotel is central; clean and allows four in a room which is why my three children and I decided to book online. We had requested a non smoking room on the top floor; 2 double beds; baby cot and extra towels and to my surprise all had been arranged - something I hadn't expected! The staff were very helpful and friendly. No complaints! 229495,EUExpat,07/30/2006,Not so great. Room: We had a corner room with king bed so it was big. We were on the third floor. Decor is outdated. Carpet was pulling away from the wall. Couch in the room had a wooden plank underneath it therefore uncomfortable and made a lot of noise when sitting down. Couch was stained. Bed was comfortable.Bathroom: Grout in the shower was extremely dirty. Tub had stains. Shower curtain had mold on it. Shower pressure was good but temperature was hard to manage. Toilet and sink were okay. Nice toiletries were provided.Service: Very good. Staff was nice and helpful. Let us store our luggage after check-in. Breakfast was okay...they had a good buffet with fruit; scrambled eggs; pastries; etc. You could order an omelet and waffles if you wanted.Amenities: Gift shop; hair cutter on site. Daily parking fee of 25 euros.Neighborhood: walking distance to Rijksmuseum and Van Gogh Museum. We expected more for the price of 235 euros not including parking. 229495,bezoona,07/24/2006,Fantastic Location - Great Hotel Despite having booked through Priceline (which sometimes gets you snotty service) we were given a fantastic (and huge!) room on the 10th floor with a great view of the city. The hotel is in a perfect location in the middle of all the hub-bub; just walk outside and you're in a great area to sit at a bar and people watch. The hotel had some fantastic free amenities including a brand new large gym; sauna; laundry room; and they sell the tickets to all the museums at the front desk so you don't have to wait in line. I would highly recommend the Marriott because of its location (first); cleanliness; new-ness; and the super helpful staff. 229495,StLouie,07/22/2006,Good Hotel and Location Nice facility in good location. Walk to museums with canal cruise across the street. Next to Vondelpark (watch out for fast-moving bikes!) Clean with quiet rooms. Ask for an executive room if you need convenient space for luggage in hallway by room door. Used Marriott points and would stay at this hotel again.Buffet breakfast was good; but too pricey if it's not included in your room rate. Recommend restaurant called Puri Mas within walking distance if you'd like to try the an Indonesian rijsttafel. Smallest fixed price selection is quite sufficient. 229495,AgentJim,07/14/2006,Super location; Nice soft Beds Leidseplein area and the Tram 229495,MrTheKid,06/26/2006,Great Location but a bit dated.... Corner Executive Suite 229495,ATripAdvisorMember,06/18/2006,Great Rooms Overall; I would have given this hotel an excellent rating had the dining options been better. The room we stayed in was very nice; very spacious; and a had a wonderful view out onto the street. We had two queen beds and both worked well with the room. This room was definitely not one of your typical small European rooms. My only large complaint about the property was the dining. The first night; because of jet lag; I ate in the hotel bar. The food wasn't bad; but the service was slow. The other dining options; their fine dining; didn't look to be too fine; so we opted out of eating there and instead ate across the street at Bice which was very good. There is also a Pizza Hut which occupies the hotel building which devalues one's perception of the dining that the hotel offers. I'm in the hotel business and putting a pizza hut in a four star hotel would be something I would avoid at all costs.The service was good as the concierge was very helpful for dinner and for sight seeing. The only small complaint was how long it took to have certain things delivered to the room. I had a power converter delivered to the room and that took what seemed like 20 minutes.Overall; the hotel itself is very nice and the lobby is nicely done. My only complaint is the dining. 229495,RWAppleWannabe,06/13/2006,Great location; extremely comfy beds I stayed at this Marriott over Memorial Day weekend 2006. Using Priceline; my husband and I (and friends we traveled with) got great deals on our rooms - we couldn't have been happier with the location! It was just a 5 to 10-minute walk to Vondelpark; Rijksmuseum; Van Gogh Museum; and great concert venues like the Melk Wag. Although the Leidseplein (the large square on which the hotel sits) is well-served by trams; we much preferred walking everywhere; which was easy thanks to the hotel's location. It took just 20 minutes along the very scenic and nearby Prinsengracht to reach the Anne Frank House and to take in the stores and cafes in the Jordaan neighborhood. After long days of touring and late nights enjoying the nightlife; we particularly appreciated the superior beds. The mattress has a featherbed top; and the down comforters and super-fluffly pillows reminded me of the beds at the Ritz Carlton. I was surprised and impressed. The concierge was always helpful and friendly when I asked for directions to different places. Overall; the Marriott's a great choice if you're in town for a few days playing tourist.PS - the majority of the Rijksmuseum is closed for renovation right now; so check on what's open before you buy the pricey tickets there. When we went; just a fraction of the rooms were open and masterpieces were jumbled together in small rooms. We had a much better time at the Van Gogh museum than at the Rijksmuseum. 229495,Lievesleys,06/11/2006,Excellent Hotel !! Absolutely fabulous Hotel!!.Service was excellent; rooms large and well equipped; mini bar(re-stocked daily); bath robes; slippers; tv; telephone; internet access and 24 hour room service..Beds were turned down each night and chocolates/sweets left- nice touch.Nothing is to much trouble; the concierge will arrange taxi's; book canal trip/musuem/ trip tickets etc.Booked directly threw marriot for my husbands 40th Birthday.Breakfast and cocktails were included daily in the executive lounge (where internet access was also available).The hotel also has a fully equipped gymnasium.Location perfect right in the Leidesplein area and very convenient for all transport links.Would highly recommend and defiinatley stay here again. 229495,ATripAdvisorMember,06/07/2006,really disappointed I can not believe this hotel has such rating stay away from it; I think it deserve one star the most. The service is really bad and not to mention things disappear from your room and their respond is we are investigating it; they charge you for compelementry coffee; and it takes them five hours to get you a taxi to the air port. Bottom line very expensive for the service for the same money you can get a real 5 star hotel. Trust me stay away. Anti american. 229495,LauraKK,05/12/2006,Convient We were unexpectedly pleased with the Amsterdam Marriot during our recent 5 day stay there. It was ''tulip season''; and all the cute little canal BB's were booked; so we grabbed what we could get and took the Marriot. We were afraid it would be an American ''tour bus'' experience; but were so surprised with how nice it was. First of all; the location is terrific. You are 3 minutes away from the major restaurant areas.; bus to the airport ($2.50 USD; what a bargain); and several of the canal cruises and the Rembrandt and Van Gough museums. Location could NOT have been any better.The rooms were very large by European standards; and the showers powerful and linens very nice and comfy. The staff was friendly; helpful and knowledgeable about sights in Amsterdam. Despite the large numbers of American tourists; there was always someone at the Concierge waiting for us; and willing to go out of their way to help us with postage for postcards; booking restaurants; getting theatre or museum tickets; etc. The location was perfect; as mentioned. You are within easy walking distance of all the major sites and restaurants; museums. We had a lovely balcony view of the canal; and couldn't have been happier. We'll definitely stay here next time.BTW; breakfast in nice; but way too expensive for Amsterdam. Book without breakfast and explore the area within 3 blocks of hotel for fabulous breadfast fare for 1/5 the cost! 229495,view2,05/06/2006,Good hotel We stayed at the Amsterdam Marriott during Queensday weekend. Arriving noon Friday there was a long check in / out que. We later learnt this was due to problems with the newly installed computer system; hence express (in-room via TV) check-out was not working and everyone had to queue up in the lobby.First impressions good (despite the queue); staff were welcoming us and smiling. On our previous Amsterdam trips we have had some terrible hotel experiences (i.e. Old Quarter); so we have learned the hard way that AMS hotel rooms are small. The rooms in Marriott were decent sized; though small compared to any US Marriott. Still; nicely appointed and clean. 28 TV; mini bar; wines offered for 7 Euro; which is not bad. Decent amenities in bathroom. Large safe. Ice-machine down the corridor; which suited our party weekend (Queensday) nicely.Nightly turn-down service; which basically is making the bed ready for night and leaving a little chocolate for each guest. Used the business center on Saturday morning; my girlfirend and I each got a 45 min Internet access to the computers in the business center. This set ut back 15 Euros each. Unbelievably pricey. In fact most extras were highly priced. We booked through Priceline; thus had no breakfast included. Because it cost 26 Euros each we never ate breakfast at the hotel. Just not worth it for breakfast. Our rate was 108 Euros a night; which I think is a good rate for this hotel standard in Amsterdam. They mentioned Priceline at check-in and that it was pre-paid. No problem.Location is excellent; right in Leidseplein and close to museums. Much nicer area to stay in that Dam Square / Damrak or the Red Light District which we have stayed in previously.Recommended. 229495,ATripAdvisorMember,05/01/2006,Good staff let down by terrible admin facilities I have stayed at the Amsterdam Marriott on a number of occasions and had pretty hassle-free stays. This time however was not as good. First the positives; the staff are extremely welcoming and friendly; even more so if you speak Dutch as I do. I was made very much to feel at home. The rooms are a good size for Amsterdam and the hotel is in the heart of the action; a few metres walk from Leidseplein. Coming from Schiphol; the train to Centraal Station is fine; however the tram ride to Leidseplein can take a while as they stop for ever to let passengers on. The rooms were also very clean. However; they have just installed a new computer system which had more than its fair share of problems. First of all; check in was delayed; with many guests hanging around in the lobby; by the fact that there had been a computer failure. I handed over my credit card as a guarantee; however; 10 days later they haven't taken the authorization off my account and more than that; they have taken even more money off it. When I called up to find out what had happened; they had absolutely no idea and could not help me at all. All they could do was apologize and tell me that my data are completely secure and that the authorizations should disappear soon. Not much comfort to me. I have been advised by my credit card company to wait for a few more days and then to take more action if necessary. I would recommend perhaps leaving a cash deposit instead while they sort out their technology. The other thing is the in-room wireless broadband; why is something that should be free to business travellers; extortionately priced at EUR20 per day? 229495,Xamcory,04/21/2006,Great Hotel Flew to Amsterdam Thursday night and landed about 9:00 am Check in at 11:00 am and was in the room at 11:15 am.. great service and great location; the trams come right in front of the hotel and the square is right there; the coffe shops are very cool recommed rookies; there for two nights; priceless; the offer free beer in the club lounge but charge for the acholol; over all this Hotel was very good; and the Locoation is prime 229495,kjh888,04/17/2006,Accommodation good; service disappointing We stayed at the Marriott Amsterdam for Easter weekend 2006. Overall; it provided a high standard of accomodation; however service was disappointing and I at 鈧?15 a night I wouldn't say it was great value for money.The location of the hotel is great - at the southern end of the Liedelsplein and very close to the Vondelpark. Trams 1;2 and 5 run regularly from the central station and you can pick up a canal tour from very close by.Perhaps it was because we arrived on Good Friday; but the check-in queue was long and slow moving. Our room request of a high floor room and a cot were met however. The room was quite small but spotlessly clean and had most of the expected facilities. We were disappointed at no tea and coffee facilities in the room. The bathroom was dated; but clean - I would expect more from a 5 star hotel however. Our room was supposedly executive - I'm not sure what made it qualify for this rating!Breakfast was included in our room rate but costs between 22 and 27 Euros if you purchase separately. We had free and unlimited choice from the buffet which was vast and good quality - masses of choice and even Stollen and easter eggs on Easter Sunday. There were plenty of tables; although we always had to queue to be seated. Staff were helpful and friendly. On our final day they provided breakfast to take away as we had an early flight - this was very convenient.We travelled with a toddler and the hotel catered for this well- a cot was provided in the room and a highchair for breakfast. Staff were considerate towards the need of a small child too.Service on the whole was disappointing for a 5 star hotel - our room only came with one bathrobe; and we asked for another one at reception three times (we stayed three nights; and asked every night). They never delivered and we ended up stopping a passing maid for assistance. It was such a simple request and yet they failed to meet it 3 times! It wasn't important to our stay; but it was the principle.I wouldn't discourage people from staying at this hotel; but feel it is more 4 star than 5 star; and might not be the best example of the Marriott brand. 229495,ikoihil,03/30/2006,Large Rooms; Good Heater; Clean Bathrooms; COMFY Beds Large rooms; near Van Gogh Museum and the Leidseplein; friendly service; comfortable beds and duvees; puffy pillows and decent food. Biiiig downside: the street in front of the hotel is VERY loud at night... get a room on the back of the hotel on the highest floor available; unless you plan on being up all night too. 229495,jengator,03/05/2006,Pleasant surprise My husband and I were in Holland for a wedding this past January and went to Amsterdam for 3days. I ended up using my Marriott points for a free stay; and though most reviews were good; I still didn't know what to expect.We were impressed... the room was very clean and the service was outstanding (better in fact than we've gotten in the states). Not sure about the food as we always went out to eat... The location is fantastic.Highly recommended. 229495,mmp92130,02/22/2006,Solid **** I booked this hotel through Priceline and was a bit apprehensive after reading some reviews and complaint about the service. My experience there was great from checking-in to check-out. Location is great. Rooms are very comfortable and well appointed if maybe a bit dated. The best surprise was the service - I did not have to ask for anything twice and when I did; help was at my door instantaneously (from small problem with plumbing - was moved to another room; to having my coat pressed). The hotel has an awesome; if a bit overpriced; breakfast and I also had a very good dinner there in the evening (surprised by the solid wine selection with reasonable prices). The personal service; the restaurant and the bar ( I did not try PizzaHut;but I'd guess it's better then what you get in the States if that's your fare or if you are with kids)on the premises made my stay very comfortable considering I got to Amsterdam with a cold. So; thanks again to the Amsterdam Marriott staff! Everything in a walking distance or a short tram ride. Definitely recommended 229495,Steveracer,02/19/2006,Very Nice Having had to change from the supposedly 4 Star Hotel we booked into just down the road because of its poor state. This was very nice indeed. The hotel has a good location minutes from connecting trams to and from the main station; with plenty going on; shops;bars and resturants. Our room just over the R on the Marriot sign out the front of the hotel was nice and spacious; clean and tidy. The view to the front of the Hotel was lovely. No problems with any noise. The staff were very helpful and friendly and above all courteous. Nothing was to much trouble. Finding rooms available in this hotel made a pleasent stay in Amsterdam after a dreadful start. Despite the weather we would stay here again and would recommend to others. Please note though we did not eat at the hotel preferring to use resturant facilities outside. 229495,wanderlust55,02/13/2006,Americanized Hotel in Amsterdam Banking on the reputation of Marriot hotels; I booked a weekend at this hotel when I became engaged. The hotel has none of the european charm that other luxury hotels in Amsterdam seem to have in abundance.The multilingual hotel staff was knowledgable and able to make reservations at nearby resturants (a must in amsterdam) and arrange for anything our hearts desired.This is a good hotel for families or large groups who need looking after but I recommend looking elsewhere if you are interested in local flavor. 229495,lachen,02/11/2006,Decent Hotel; good location We spent 2 nights here and found it to be pretty nice. Not a lot of European Chram however after 2 weeks at the in laws; I was looking for American comforts. My husband is a platinum member so I have seen my share of Marriotts. While this was not the most luxurious; it was comfortable; clean and the staff was unbelievably friendly. We had an executive room and because of the tiny entry way; we were able to put our 2 yo to bed and still read or watch TV. We had a low level room facing the square and had no problem with noise. I also found the breakfast buffet to be very impressive; albeit a little excessive. Regardless; it was a good location and I would absolutely stay there again. 229495,markrandom,01/08/2006,Perfect Location... what a deal!!! We got this hotel on priceline for the paltry sum of just 拢42. We were totally surprised because it's a fantastic hotel (and we stay in a lot of hotels); smack bang in the middle of the action; near to Vondelpark and the Museumplein (Van Gogh; Rijksmusuem etc...). Leidseplein is just across street! You can catch a No 1; 2 ;5 tram from central station to Liedseplein. It鈥檚 a three minute walk from there. The beds are very comfortable. The mini bar is well stocked and the prices are more than reasonable... just 7 EUROS for a bottle of wine鈥?nice Merlot too! Great room service; nice lobby; great concierge; bellman etc... I don't know if I would pay rack rate for this hotel because I never pay rack rate at any hotel anymore鈥?since I discovered priceline. This is undoubtedly the best deal in Amsterdam at this price. If only it had a swimming pool... never mind... I challenge anybody to complain if they get this hotel. Tip: Ask for a Leidseplein view! 229495,ATripAdvisorMember,11/29/2005,Nice Hotel; Nice Location I have stayed at this hotel several times; and it is very consistent...exactly what you would expect from a well-run Marriott. Staff is friendly; but nothing outstanding. Concierge is knowledgeable. The hotel has an excellent location; near the Leidseplein; public transportation; Vondelpark; and museums. Complimentary coffee/tea in the lobby in the mornings; but no coffee maker in the room. Pizza Hut is good; but I have never eaten in the fine-dining restaurant. Rooms are nice (you won't have to take the risk that you often have in Europe that the rooms are small or dirty); and the new beds are super-comfortable! 229495,ATripAdvisorMember,11/23/2005,An Average Stay - typical multi-national chain The Marriott Bedroom - Room 514 229495,jimtexas,11/14/2005,Dreadful service -- Absolutely dreadful I could go on and on about the dreadful service at this hotel; but i'll just summarize it all with the following statement. The front line staff are not interested in the least with listening to or addressing a customer's needs or concerns. They are only interested in getting you in the door and up to a room--not about any preferences or reservation confirmations. They are all too quick to make excuses--and the same excuses over and over and over again.I'm a Marriott Platinum member and have been for years and have NEVER been treated with such indifference at a Marriott property.The front line people at this hotel do not care about customer service--even their most loyal customers.Now about the actual hotel--it is located in a great area with abundant transportation options. The hotel itself is rather tired. The first room they thought they would put me in was about the size of a postage stamp. After my incessant complaints and talking with just about everyone in the hotel; I was moved to a room that was of normal size. The effort to get moved to this second room was FAR BEYOND any I would have expected. 229495,penguinsix,11/12/2005,Nothing Special I see such glowing reviews and I simply can't agree. My stay was nothing special. Mundane is a good word. I didn't find the bathrooms to be overly clean; and the carpet was definitely worn out a bit. This is an older Marriott and in need an upgrade. If the best Marriott in the world is a 4; and the worse a 1; this is a 2..heading downward.The location was quite nice. Make that can't be beat; but cabbies running from the train station to this hotel will try to rip you off if you don't have the right accent. Staff was quite friendly and helpful. Run stumbler on your PC in the window and you might be able to get a lower cost wifi signal from some nearby buildings rather than the expensive in-room rates they charge at the hotel. 229495,ATripAdvisorMember,10/19/2005,A very good hotel provided you stay away from Characters. The hotel is ideally situated for shopping; museums and canal trips. The hotel staff are extremely helpful and friendly. The rooms; even the standard ones have everything you need and are maintained to a very high standard. Breakfast in this Marriott is a must. I think the breakfast experience in this hotel is probably the best we have come across in any major European city we have visited. It is a must for anyone visiting the hotel. The breakfast staff are great. Unfortunately the same cannot be said for the Character鈥檚 Bar and Restaurant within the hotel. During our stay the hotel鈥檚 main restaurant was closed on a Sunday and Monday. On the Sunday after a hard day鈥檚 sightseeing we returned to the hotel and decided to have a meal in Character鈥檚. As the menu was not extensive we decided on Burgers with the instruction that these should be very well done. Half way through the meal we both discovered that the core of the burger was raw. As we had eaten a good bit of the meal we made no complaint. Nevertheless we pointed out the raw meat to the waiter. He apologised and said 鈥業 don鈥檛 know what was wrong with the kitchen staff tonight鈥? Yes I would stay at this hotel again but I would not give the Charter's Bar and Restaurant my custom. 229495,Akba,10/09/2005,"Nice Stay in Amsterdam" From restaraunts to sightseeing to shopping; you can't beat the location of this hotel. It is close to everything. The hotel staff is very friendly and helpful. Definitely one of the better Marriotts in Europe. Make sure you take the canal boat tour as it will be the best part of your Amsterdam trip. 9 euro's for adults and 5 euro's for kids for a 75 minute tour. The canal tour boat dock is located directly across the canal from the Hard Rock Cafe. (about a 4 minute walk from the hotel) We stayed here with our kids and they loved it; especially having a Pizza Hut on the bottom floor. If you take your car; be prepared to pay 25 euro's a night for parking. Have a great stay. 229495,ATripAdvisorMember,10/05/2005,Okay - wouldn't stay again Stayed here 4 nights last week - using Marriott points so it was free. Hard to argue with that price; but wouldn't stay again. Our first room faced the Leidesplein; sirens three times during the night woke our baby up screaming. Moved to another room the next day (no problem from the front desk); but in that room the A/C wasn't working the first night; fixed afterward. Typical Marriott decor; room size and layout. Bathrooms in need of serious cleaning/regrouting. Not bad; just no character at all. The hotel supplied a crib; an ancient pack-and-play type with no mattress to speak of. I expected better from a Marriott; which I think describes my feelings about our entire stay - I expected better. On the plus side - a convenient location next to the Vondelpark and close to the museums. 229495,mark60657,09/12/2005,One of the few good ones Great service; unbeatable location...where in Europe you have to struggle to fit into the 2x4 bathroom space; this hotel has a great bath; close to Leidesplein (1min walk); Tram 2/5 stop right outside; also close to all museums...bars/clubs...Best to book on priceline; select 4 star and put a price of $80-90/night; more than likely you will get this; its one of the very few 4 star hotels in AMS taht is on priceline. They even have a turndown service!! Enjoy! 229495,Mishark,08/06/2005,Excellent Stay Stayed three nights - although possibly not the best exterior; beautiful interior; foyer; rooms; bar etc. Friendly staff; couldn't have asked for more. One problem; heard noisy guests in next room; informed management; problem immediately rectified. Highly Recommended. 229495,ATripAdvisorMember,08/01/2005,Great trip We went to Amsterdam From April 28th thru May 4th. The hotel is right at the city center. Close to everything. The accomodations were nice; the people that worked there were more than helpful. We purchased our trip through Priceline.com and got a great deal. We highly recommend staying here. 229495,ATripAdvisorMember,07/08/2005,Great hotel This hotel was in a great location; easy to get to by tram from Central Station. It is off the leidesplein; which is a little touristy but we found everywhere was easy to walk from and easy to find your way back. The staff was friendly and the rooms were nice. The bed was very comfortable with a pillowtop; down pillows and duvet. This was a great hotel for a priceline! 229495,ATripAdvisorMember,06/01/2005,Great Stay!! We loved our stay at the Marriott located in the Leidesplein area. When I first saw the building for the Marriott I got a little worried; b/c it doesn't look that great from the outstide; but as soon as we stepped inside I knew it would be great! Our room was on the 6th floor; with a balcony and very clean. The staff was extremely helpful and courteous; we checked in with zero problems and everyone was more than willing to help us with directions or suggestions for places to go to. The hotel was very easy to get to; it could not have been any easier; and you can basically walk everywhere from the hotel. We did use the Tram; but mainly walked all over the city without a problem. We purchased most of our tickets to the museums from the concierge which turned out to be great; b/c we did not have to wait in any lines!! we paid $122/night on priceline.Would definitely stay there again! 229495,ATripAdvisorMember,06/01/2005,Great location; $110 on Priceline Hotel is one block from the tram station (convenient for luggage) and a 20 minute stroll through interesting neighborhoods from Centraal Train Station. When we arrive around 9:30 am we were told that they were cleaning a very nice room for us. It couldn't have been better-on the fourth floor-directly facing the intersection. We had fun watching the trams; pedestrians and bikers and the more distant view of Liedersplein with its cafes and nighttime performers. The room was totally soundproofed so there was no noice despite the hubub outside. When I have bid on priceline before and contacted the hotel to ask for a room with a non smoking room with two beds; I have invariably been told that my request would be noted but that there was no guarantee with priceline. In this instance; the hotel promptly emailed me that they would be happy to meet my request. Front desk and concierge staff were very friendly and helpful. Two canalboats departed from across the street; there is a pancake house also in the square across the street; a tourist information office; shopping; cafes; bakeries etc. one block away. 229495,lass,05/07/2005,For $100/night on Priceline; man what a deal... Our low nightly rate probably colored our view of this place; but at $100 a night I think its a great value.First; the location: the Marriot is between the Leidesplein and Vondelpark; which is really a great area. The Liedesplein is the party center of Amsterdam; and is chock full of restaurants; bars; coffeeshops and other people partying. Vondelpark/Museumplein; as the name implies; contains a nice park and some world class museums.Second; the property is really deluxe. It has uniformed doormen; bellman and concierge. There are two eateries; a bar; a gift shop and a gratis morning coffee concession in the lobby. There is a free laundry on the second floor. Okay; so from the outside it does resemble the Politburo Marriot - but I didn't care how it looked on the outside.Third; the rooms are nice for Europe. That is; our room had a safe; ironing board; iron; unbelievably comfortable king sized bed and a small television. As is mentioned in other reviews; the heating and cooling leaves something to be desired; but by opening and closing the window; we were able to stay comfortable. The bath is large and the shower is great.The concierge staff was extremely helpful. This old dude gave me directions to the Dampkring Coffee Shop without batting an eye. Hell he plotted it out on a map. Another of the concierge staff gave us the heads up on beating the line at the Van Gogh Museum by selling us our tickets (at the same price as the museum). We strolled past the other art fans and were checking out the Potato Eaters in no time at at all.Getting there was easy from Schiphol Airport. We hopped a $5 train from the airport to Centraal Station. We then hopped on a tram (lines 1; 2 or 5) and were at the Marriot ten minutes later. When you get on the tram; tell the conducter that you need to get off at the Marriot and he or she will tell you when to get off over the PA.Transportation around Amsterdam is easy from the Marriot. Three different tram lines run from Central Station by the hotel all day. We explored the whole city by jumping on and off trams.We found the Dutch to be the coolest people on earth. They speak English better than I do; they are very friendly and are perhaps the best looking people on the face of the earth. We cannot wait to go back.If I had to pay more than $100; I would be far less enthusiastic. But for the price we paid; it was the best deal in town. 229495,SWAMPRAT,05/03/2005,Great location You can't beat the location of the Amsterdam Marriott. There are bars; restaurants and coffee shops everywhere within walking distance. It's also within walking distance to the main museums (Van Gogh; Riks Museum; etc.). The best restaurant we ate at was Puri Mas (ristafjel - typical Indonesian rice table meal). The food was excellent; plentiful and the staff were friendly and accommodating. The only problem we had was with the A/C in our room. If you are concerned about being able to control the climate in your room; make sure you ask if the A/C or heating is individually controlled when you make the reservation. I found out that in these older hotels in Europe; even if there is a thermostat in your room; that doesn't mean that you can really control the temperature. It's pretty much on winter (heating) or summer (cooling) overall; and controlled from a central location. Fortunately; we were able to keep our room cool by opening the window.Other than that; the rooms were clean; beds were comfortable (double beds instead of twins is a plus) and the location is excellent. I'd definitely stay here again. 229495,ATripAdvisorMember,05/03/2005,Great location; nice room We stayed at the Marriott last weekend. The worst part was getting to the hotel; as there is construction going on around it and many of the roads leading up to the hotel are closed. The rooms were very nice. The location is fabulous; city center. Parking was 25 Euros/night; which was a little bit of a shock. Nice; helpful staff. 229495,turquaz,04/25/2005,Marriott is super!! Great location and the staff were wonderful. The rooms were very clean and we even had chocolates left on our pillows...LOVED IT!!! 229495,JohnUK,04/03/2005,Highly recommended Really cannot fault this hotel. Stayed three nights in a deluxe room with two huge beds. Room spotlessly clean. Breakfast was included in the rate and offered a great choice. The real honeycomb was a bonus!We took advantage of the Anne Frank House tickets which are valid in the evenings after 5pm - no queuing at all; and recommended.The staff were unbelieveably friendly - and seemed genuine too. We will certainly be staying there again. 229495,ATripAdvisorMember,03/26/2005,Think Motel The location of this hotel is great. It is at Leidseplein - you can walk to great restaurants; and it's close to museums. The staff is also helpful.This is not the same quality as a US Marriot. The building is what I would call; Communist Modern; and and the decor/room quality is shall I say; American Motel? That being said; the room was spacious and had a nice canal view.The hotel is priced rather agressively for this quality (I recall it was about EUR 224 plus tax when I stayed). If you are paying $100 (I understand that is the price offered at Priceline); that is a fair value. 229495,ATripAdvisorMember,03/25/2005,Great Service!! We stayed at the Amsterdam Marriott with our three children for two days at the beginning of March. The service was absolutley perfect. We arrived in the morning and the reception staff worked hard to prepare our rooms so that we could rest after our long flight. While our rooms were being prepared we had breakfast at the resturant downstairs and once again the service was terrific. While we ate breakfast the resturant staff checked on the status of our rooms and kept us updated. On the second day; when we returned from sightseeing; The lady who had cleaned our rooms left apples and a nice note for our children. We have traveled alot for both buisness and leisure and our experience at this Marriott was the by far the best. 229495,ATripAdvisorMember,03/22/2005,fantastic experience My family and I just returned from a 3 day trip to Amsterdam. We were so impressed with the Marriott; I had to write a review. The hotel was centrally located so we were able to walk everywhere. The room was a great size for a family of four. We had the breakfast everyday and we were impressed with the wide variety of hot and cold food offered. We went to the Executive lounge one evening and we found a great variety in their snack buffet and there was free wine and beer! The best feature of the hotel was the staff. We were greeted by friendly people everywhere in the hotel. The reception staff was polite and welcoming. The concierge staff was outstanding. We obtained our tickets for the Anne Frank House and for the Van Gogh Museum from the staff-- this saved a lot of time because were able to jump the queue. I would highly recommend this hotel to anyone looking for a clean; comfortable; and welcoming stay in a fantastic and beautiful city. 229495,ooookch,03/05/2005,Pro's and Con's; and too expensive. I spent a weekend in February with my girlfriend in the Amsterdam Marriott. The location is great; close to Leidseplein area with its restaurants; bars; cinemas and theaters and also close to the museums. The staff was very nice and helpful; check in took quite a while though. The room (whe had an executive) was large; but the heating was not good enough to get the room to an acceptable temperature (changing the room didn't help) and we were really cold throughout our stay. The A/C is very loud. Tiny bathroom which definitely needs an overhaul as it shows traces of many years of usage. So the room is not up to Marriott standards; however the prices are. Wouldn't go there again; I usually prefer Marriotts over Intercontis; but in Amsterdam it is definitely vice versa. 229495,PhilInSuffolk,02/03/2005,Excellent location; generally good but some problems Stayed here in February for a conference. The location is excellent - handy for the restaurants towards the centre as well as the Van Gogh and Rembrandt museums. Getting there from the airport without using taxis is easy; too - train to the Central Station and then trams 1; 5 or 6 - total cost 5 euro. Note - it's best to have some Euro coins to buy tickets from the automatic machines.Most of the stay was good - the room was a good size and the facilities were in good order. On the plus side; the windows opened; there was broadband internet access (and I was only charged a day; despite using it for 3 days); the bed was comfortable and the bath was good. However:I asked for non-feather bedding. The pillows were replaced quickly; but the duvet was just taken off and not replaced; despite my asking for a non-feather one on a separate occasion.Internet access is expensive - 29.95 euroI was charged for bar expenditure I didn't make (which was refunded)Breakfast is (as seems often to be the case) very expensive - 18 euro minimum - make sure it's included.The air-com makes a noise like a jumbo taking off; and mine seemed only to heat with no control.They have a security system that means you have to use your room key to activate the lift - this is acceptable for going up from ground; but coming down?I hated the smell they pipe into the corridors.On balance I'd use it again; but they should tackle the niggles. 229495,36000ft,01/11/2005,perfect staff was more than accommodating. effecient check-in; concierge helped us so many times; housekeeping was great; and the resaurant staff looked out for us every morning like we were 'friends'. The rooms and public space are very nicely appointed and large. The beds are pillow top with down comforter and down pillows. This was my fourth stay in 2 years and everytime I get a room with a balcony overlooking Leidesplein. I litteralythink this is one of my favorite hotels worldwide. note: that they rent bikes cheaper than you can find in the city; the breakfast is quite the spread; and above all location-location-location. You can take tram #'s 1;2;5 right to the hotel from the Centraal Station. 229495,ATripAdvisorMember,01/07/2005,Nice Hotel Very nice hotel; in a great location. Good rate 150 euro for weekend nights. Very good staff; good beds; quiet room with balcony overlooking the Leidesplein.Best of all they let me check in at 9:00 a.m. after a long flight from the USA. 229495,wildenfree,11/22/2004,great location. I have stayed here twice now; and found it to be a comfortable; clean and friendly hotel. The beds are huge; and the location is truly awesome; just minutes away from the lively Leidesplein. It was nice just to walk across to the Leidesplein in Summer and have breakfast in an outdoors cafe and watch the world go by!!.Lets face it; most guys normally get somewhat hammered in Amsterdam; so its nice to have a bit of luxury thrown in! 229495,TaraR,10/27/2004,Great place to stay! Three of us stayed at the Amsterdam Marriott for a long weekend at the end of Oct 2004. Room was equivalent to what I have would expect in a US hotel and much bigger than any other Eurpean hotel room I have stayed in. I requested 2 double bed and all of us agreed that they were VERY comfortable (featherbed and great pillows). Location was great and was an easy train tram ride from the airport. I was hoping to find something a little cheaper than 178 Euros / night - but this actually was one of the lower rates I could find (I looked at both triple rooms and 2 seperate rooms). After reading other reviews; I tried priceline a couple of times for 2 rooms at btwn $77 - $99 - but no offers were accepted. We did not eat breakfast at the hotel or eat at any of the restaurants or use room service. Fitness center was very nice (for a hotel) - 2 treadmills; 4 bikes; 2 EFXs and lots of weights. I used it everyday we were there. Overall; I would definitely recommend!! 229495,ATripAdvisorMember,10/09/2004,Welcome Comfort We stayed at the Marriott after trying the tiny canalhouse hotel we had enjoyed in our youth - when damp and cramped were not a problem. Give me the comfort of central heating; large beds with down-filled pillowtops and a huge bathroom! It was worth every penny!We had access to the Executive Lounge with free breakfast; happy hour and computer to check emails. Service was excellent and the Characters cafe was just the ticket for hot food looking out at the rain. Great location - walk out onto the Leidseplein or a short slog to the museums. 229495,MmeX,09/26/2004,There must be better places; especially at this rate Really mundane rooms; probably some of Marriott's least desireable anywhere -- can use an overhaul.Check-in was a trial. The first room was 90 degrees; and the heat uncontrollable. Asked for another room. 'Got the idea that this was too much trouble for the young lady at the desk; and was given a room that would overlook a construction area -- NOT good since I arrived late in the evening. Asked again for a change. Third room was only okay; but the temperture could still use better controls.My departure time changed; so I specifically informed the concierge that I DID NOT need the very early morning wake-up and cab at 6 a.m. Of course; I was phoned at 5 a.m. to inquire if I needed a cab for my early departure. Concierge also gave lousy advice about how much time to allow for catching my international flight.So many of these problems are avoidable with better training; attention to detail; and maid service reporting when rooms have real problems.Would never stay again; particularly at these prices. 229495,ATripAdvisorMember,09/14/2004,Not so good! When you are in the hotel; you don't have the idea of staying in Amsterdam; it could be anywhere in Europe. The hotel does not comply with the new slogan of the city of Amsterdam - I Amsterdam. The bar looks like an Irish pub and on top of that a Pizza hut is included. The room I had was very small and a little bit old. The breakfast room is old fashioned. Overall the hotel is not worth the price. 229495,Dolly123,08/23/2004,Wonderful Stay! In December 2003; I had 3 days to kill between business trips (one week in Poland; then 4 days in The Hague); flying home to the US and then back to Europe was out of the question ... so I decided to cool my heels in Amsterdam. I'd visited Amsterdam several times before; and with the rush to get all my Christmas activities done before the 2 weeks of business travel; I really just wanted somewhere to veg-out ... and the Amsterdam Marriott was the PERFECT choice. I treated myself to an Executive Room; something I've never done in all my travels. Check-in was a breeze - quick; efficient and friendly. The Conseirge answered every question/request with accuracy and a smile. The room was huge (could have held a roller derby in there). The king bed was the most comfortable hotel bed I have EVER slept in. The Executive Club Room (access came with the rate) was quiet; classy and spotlessly clean; breakfast here was very nice (typical continental plus smoked salmon; fresh fruit and few other extras); my favorite ECR amenity was the available-24-hours-a-day Cappuccino machine (sorry Marriott; you lost money on this guest). I even hung out here a few hours each afternoon working on my laptop - got lots done with all the quiet and endless supply of coffees; teas; and sweet and savory munchies. The fitness center was well-equiped: 4 treadmills; 4 bicycles; rowing machines; nautilus equipment and free weights; TVs in every corner so you could catch up on news; sports; and make the work-out time fly by. I basically locked myself in my room for 3 days; only going to the ECR; the fitness center and the occassional walk outside (freezing in Dec). Since it was too cold to venture outside after dark and I was alone; I took a risk on Room Service: Fabulous! The Cream Tomato Soup is to die for (and I am a serious Food Snob); as is the Caesar Salad. I ordered several other times over my 3-day stay; and all were exceptional. My only complaint: HAVE THE MASSAGE/SPA STAFF AVAILABLE 7 DAYS A WEEK!!! With the state I was in; I would have booked a massage; pedicure; facial; etc - but the spa facilities weren't available on Sat afternoon; Sunday or Monday. I left the Marriott; as my husband would say; fat; dumb and happy! Highly; highly recommended. 229495,fromArizona,06/10/2004,Disappointing! You can do a lot better ( Very disappointed in this hotel. The rooms are small. We had a kingsize bed that took up the whole room. The room was so small that the desk did double duty as a night stand. Did not look at all like the picture on the Marriott website. Definitely not up to Marriott standards. Expected more for approx. $230/night. We booked for 7 nights and moved to another hotel after 2 nights where we got a more spacious room for less money 229495,RJPOceansideCA,06/08/2004,Excellent Stay in an Executive Room Re-located here from the Holiday Inn. Executive room more than adequate for a family of four and the executive lounge helps with free soft drinks and snacks throughout the day. Beds were outstanding as were the nice touch of robe and slippers. In one of several great locations in central Amsterdam. Highly recommended! 229495,echoecho,06/01/2004,A little old; but ok overall I bid on priceline and got a good deal ($99/night) for a busy long weekend. The hotel is at a good location. Walking distance (literally2 minutes) to Ledseplein; museums (5-7 minutes); and casino (across the street). I enjoy walking everywhere; so this is perfect. But the rooms are a little on the old side. Although it is quite spacious for European standards. It has a nice pizza hut and a bar downstairs as well as a nice gym. The only complain I have is the climate control. I don't think it's worth $99/night if it wasn't for the long weekend. So I suggest you only stay here if you can get a great deal. 229495,ATripAdvisorMember,05/21/2004,A little worn; location could be better I was here May 6-9; 2004. I thought that the room was a bit dated. The location is close to the museums so if that is your main interest you are in good shape. I was interested in the museums but the shopping and clubs were quite a ways away. I would probably try to find something closer to the center next time.There are however; many good restaurants to pick from near the hotel. Take a look down the side streets off Liedsestraat.One place I would not recommend is the Italian restaurant next to the hotel. I thought it was overpriced and really not very good. I had a much better meal for about half the price in one of the side streets. 229495,ATripAdvisorMember,05/14/2004,Get a nice view Ask for a room with a view of Leidseplein. The hotel has no real Dutch character but excellent location and helpful staff. 229495,ATripAdvisorMember,03/29/2004,Especially liked the health club! showReview(1754413; 'full'); 229495,ATripAdvisorMember,02/27/2004,great rate; nice hotel; good location showReview(1681944; 'full'); 229495,Bauernhoffen,01/10/2004,The most comfortable bed ever. showReview(1545233; 'full'); 229495,dotcatini,12/08/2003,Great Hotel showReview(1510193; 'full'); 229495,ATripAdvisorMember,09/10/2003,Amazing Service showReview(1278684; 'full'); 229495,ATripAdvisorMember,08/24/2003,Recommended showReview(1258712; 'full'); 229495,fundog,08/23/2003,Substandard hotel showReview(1256908; 'full'); 229495,ATripAdvisorMember,06/01/2003,Perfect Everything! showReview(1032609; 'full'); 229495,Kappy9857,04/21/2003,Loved the Amsterdam Marriott showReview(970982; 'full'); 229495,ATripAdvisorMember,01/15/2003,Superb Luxury Hotel showReview(837582; 'full'); 229495,italianoalondra,12/11/2008,ottima colazione e posizione strategica showReview(22642266; 'full'); 229495,lass,09/01/2008,da consigliare! showReview(20550956; 'full'); 229495,namy123,08/29/2008,Gran weekend Il bagno e due estranei... 229495,lass,08/12/2008,Buon Hotel showReview(19642521; 'full'); 229495,lass,07/18/2008,Super Hotel in perfekter; zentraler Lage showReview(18532016; 'full'); 229495,lass,06/22/2008,ci ritornero' sicuramente showReview(17430873; 'full'); 229495,lass,05/10/2008,Bello e centrale showReview(16592164; 'full'); 229495,lass,04/04/2008,Tr猫s d茅莽ue showReview(15561850; 'full'); 229495,lass,04/03/2008,Davvero bello! showReview(15561851; 'full'); 229495,lass,03/26/2008,ottima posizione bella camera da tornarci showReview(14728140; 'full'); 229495,lass,03/13/2008,Jederzeit wieder showReview(14728139; 'full'); 229495,lass,02/28/2008,hotel tres bien situ茅 showReview(13983857; 'full'); 229495,lass,01/10/2008,Veramente un sogno showReview(13196053; 'full'); 229495,lass,03/13/2007,tres bon hotel avec un accueil sympathique showReview(11398798; 'full'); 229495,lass,10/06/2006,瑾般倐鎶曠銇椼仸銇勩仾銇勩伄銇с仈鍙傝€冦伨銇?#x201d; showReview(19159051; 'full'); 229497,traveler1239,12/31/2008,little heat in the rooms/had to wear gloves I truly love the location; the staff; the food and the hotel!! I would stay here again but just not in the winter. I have stayed on several occasions and all was fine. It is just the fact that there was next to little heat. The staff helped me by changing the room but the second room was the same. It is my opinion only but I don't think the heating system can keep up with the cold or maybe they have single pane glass. It was 22degrees F. at night. I would stay again in the summer without hesitation but not again in the winter. 229497,matarsakzendeh,11/28/2008,Great renovated rooms - horrible construction and smell issues The main problem with this hotel during our stay was renovation and construction work constantly going on inside and outside the hotel. The noise was unbearable; especially waking you up early in the morning. The work has been ongoing for a good part of this year. I imagine it won鈥檛 be possible to get this hotel on priceline at a reasonable price once renovations are complete; and it is only because of the current problems that rooms are available for 150 USD. I was shocked to see some Europeans pay almost 400USD/night while we were there. I would have felt very angry if I was paying this much for such a stay; with this level of disruption; noise; and odd smells. My rating is strictly based on what I got for the price I paid and my imagination of how the property would be rated after the renovations are finished.... For the price I paid; and what rooms were going for in Amsterdam at the time; the problems were bearable.Location:This hotel is in a convenient location; where you can easily walk to and from the Central Station. Its also quite a short walk from Dam Square. We could not find the entry; however; due to the many construction areas. Things may have changed by now.Rooms:The smell of paint and chemicals on most of the renovated floors was unbearable for us; and we moved a few times. The smell never really went away 鈥?I don鈥檛 know if it was carpet glue; or paint. It differed in strength depending on the floor or the room. The renovated rooms were tiny; but quite lovely and comfortable. While the linens; pillows and down comforters were heavenly; the mattresses at this hotel are of the extremely 鈥渟oft鈥?feather bed variety 鈥?any kind of weight above 150 pounds and you will dip down rapidly into the bedding. I realize some folks (especially very light people without back problems) will absolutely love this kind of soft bedding; but I prefer a firm mattress. Everything else in the bed was top notch. I found the choices made for carpeting; curtains and duvets very pleasant and modern and I really liked the lighting choices in these rooms and all the small decorative touches. Huge flat screen TV with good channel choices was also a nice plus.Bathrooms:Very nicely renovated; with great amenities; hair dryer; robes and adequate shower pressure. No hot water problems.Lobby:This is a very small unwelcoming lobby. You will not want to spend much time here. During our stay the sewer smell in the lobby was so unbearable; you wanted to run through it. I think other reviewers had noted a similar smell as well.They do supply free water bottles and coffee in the lobby in the morning.Staff: The staff at this hotel were extremely nice and friendly and went out of their way to help; supplying advice; umbrellas; and whatever else was needed. Check in and check out were not as efficient as they should be in such a hotel. 229497,TravelGuy236,11/22/2008,Avoid Hotel - Under Major Renovations I have just returned from 2 week stay at the Renaissance Amsterdam Hotel. The hotel is in a good location; the rooms are nice; but I would not stay here again. The hotel is under Major Renovations. Workmen start to gather out side rooms btwn 6:15AM - 6:30AM 6 days a week and work went some nights until 9:00PM. Moved rooms but did not matter. They are reconstructing many rooms and the noise/disruptions were constant. I had workmen using a pass key try enter my room on several mornings. I complained but did not receive any response. Thank goodness for the chain on the door. The best the hotel would do was offer ear plugs. If you want to stay in this part of the city stay across the street at the Holiday Inn Crown Plaza and get a good night's rest. 229497,vgchao,11/22/2008,Noise; Noise; Noise Many other recent reviews have discussed the construction that is going on at this hotel. As of May 2008; it starts a 7 AM and goes until 6 PM. It is very loud and annoying - jackhammers; yelling and banging. If you plan to spend ANY time in your room between those hours (like trying to do some work or recover from jetlag); I strongly suggest you find an alternative hotel. It is centrally located; but my driver couldn't even find it because the facade was covered. Renovation in the lobby is complete; but it doesn't make sense. Right now you have to carry your bags up and down several stairs to get to the room elevators. This seems like a serious design flaw. (Maybe they are building other; more convenient elevators that just aren't finished). The rooms are very small and cramped; but thats to be expected in Amsterdam. It meets American standards for a 3-star; but just barely. There isn't a robe in the room and the bathrooms are very basic. I didn't even try breakfast (which was included in my room rate). The restaurant looks like a cafeteria in an old folks home. Maybe once the renovation is complete that will be different. 229497,CoronaBoy,11/17/2008,Nice Location; Friendly Staff Stayted at this hotel for 3 nights in November. This hotel is located in a very nice area; close to attactions and walking distance from the Central Station.The hotel is very nice; the lobby is very clean and the staff were very friendly.I asked for early check in and got it upon arrival. The room was newly renovated facing the main street. The shower and washroom was very clean and I was very hapy with they stay.There is major construction taking place at this hotel. However; this did not bother me one bit. Yes there is drilling (after 10AM) but you are in Amsterdam and hopefully you will not be sleeping all day.Overall I would recommend this hotel. I am not giving it 5 Stars due to the construction. Otherwise it would have been a 5 for sure. 229497,Junipers,11/14/2008,Building site - not warned in advance On arrival at 6pm I was concerned to see the whole building is covered in scaffolding. I had no prior warning . Apparently the work has been going on for 2 years and wont finish until mid 2009.When I got to my room everything was in order - very clean and terrifically comfortable bed. Howver despite the fact that it was now after 6pm the contractors were still banging away. Fortuanately they stoped bout 10 mins later and I left the hotel for dinner.On returning to my room at 10.20pm although softer I could still hear contractors working and banging away. I called customer service and after hanging on the phone for 2 minutes they came back and told me they had asked security to go and get them to stop and 5 minutes later they had.I feel it was poor that I had to make the request in the first place and I do feel the hotel manageement need to speak to the contractors and ensure they are not disturbing guests after 6pm. As I had to get up early it did not bother me but the banging started again at 7.25am. Thats just not on. I recall staying at this hotel prior to the rennovations and the common parts of the building were a lot nicer. 229497,Lilpixielaura,11/11/2008,Luxury Under Construction My brother and I stayed at the Renaissance for a few nights following a month of touring across Europe. I used my Marriott Rewards points for the room which would have been otherwise out of our price range. I had read the reviews about the construction; but I chose to stay at the hotel anyway due to its central location. The construction was not really an issue on the interior; however the exterior of the hotel was being worked on when we stayed. The staff was very friendly and accomodating. I felt they went out of their way to be helpful to make up for the construction. Location-wise the Renaissance is in a great spot for touring the city. The Centraal Station; Dam Square; harbour and Red Light District are all easily walkable from the hotel. The concierge was very helpful with directions and maps. We even purchased tickets for the Ann Frank House and a canal tour at the desk; which saved us time and let us avoid the lines. The rooms were amazing! Clean; crisp and bright. I have stayed in several hotels across Europe that are considered 3-star and they would not have met the North American standards for 1-star hotels. The Renaissance was by comparison 6-stars at least. It had all the comforts that a Canadian tourist expects from a hotel; fridge; alarm clock; turn-down service; room service. All or most of these things had been missing from the other hotels we'd stayed in during our trip. All in all; I would stay at the Renaissance again should I have the opportunity and the funds. 229497,marina78k,11/04/2008,mixed feelings... Stayed in this hotel a year ago when the renovation works just started and had a plesant experience; i was lucky to get a renovated room which was lovely. I came back to the hotel again. They finished renovating the rooms; but everything else is just a mess. The hotel enterance is invisible; there is no lift to go to the room - you have to go upstairs (with your luggage!) to the 1st floor first. The room itself is nice; but i was shocked to find out there is no bath tub in the room - just a shower; nothing similar to the lovely bathroom i had a year ago! There was also no kettle in room and when i asked the housekeeping if i can get one they said they do not provide kettles; but can happily provide me hot water; which was fine with me. The hot water appeared 10 minutes later. With a 6 euro bill for it. 229497,jonathanjo,10/28/2008,Don't stay here until renoovations are completed I am serious - the rennovation work starts at 6 or 6:30 a.m. If you don't want to wake up that early then avoid this hotel! They helpfully provide ear plugs in every room (!); but these do not keep out the drills and the banging. They will happily change your room if asked; but hey it doesn't matter where you are the noise still gets to you.You'd think they might reduce the room price while this work is happening but no it is still as expensive as it ever was. Do yourself a favour and discover some of the great hotels in Amsterdam like Pulitzer or Ambassade 229497,DawsonUK,09/29/2008,Expensive and not to standard I was aware that there was renovation work ongoing at the Hotel; but thought that it only impacted on the reception area.Finding the hotel is not straight forward; very little in the way of signage and scaffoding completely obliterating the frontage of the property. We initially walked straight past it. Check in is through temporary stairs into the reception; which is neither silubrious or inviting; The staff were efficient and pleasant for the check in and we were given a nice; but fairly small room on the 5th floor.The hotel is fairly central for most things in Amsterdam but I definately did not feel that it provided the level of quality compared with the price paid. Especially given the impact on services the refurbishment is having. The negatives for us were:- No Tea or Coffee facilities in the rooms; this is not the norm for Amsterdam Hotels; even much lower star ratings provide this. Very poor quality of breakfast; on the first day it was powdered scrambled eggs; with no sign of a chef to provide any alternative. They did have one there on day two; but the service was at best slow. There is one 4 slice toaster; which is meant to be used by the several hundred guests; given that it is faulty and takes at least six to seven minutes per slice; expect a long wait. The quality of other items on the breakfast buffet was not to my liking; this could just be regional variances; but I would tend to avoid the sausages and breakfast potatoes.Our room was nicely decorated and clean with everything working. The bed was fitted with a Topper; which did nothing to hide the central dip and as a consequence the first night especially was very uncomfortable.Breakfast was about 24 Euros and in room movies 14 Euros or 27 Euros for unlimited 24 hour access. Overall I would say the staff were working in a hard environment and no doubt have to deal with a larger amount of complaints than normal. Noise from builders at 8am during the weekend probably one of the main ones. I would not choose this hotel for future trips to Amsterdam; as I feel that I could receive similar or better quality at a lesser price at the Golden Tulip City Centre; which I have used before. 229497,worldtraveler81,09/23/2008,Lots of construction The hotel website forewarned us that there was construction ongoing at the property; but we were shocked by the true impact of it. The lobby was non-existant; no place to sit and relax. The check-in and concierge desks were extremely small and lacked any appeal. Gift shop located on the 2nd floor in a regular size guest room; breakfast buffet was ridiculously expensive and the choices were not impressive. The rooms were noisy; we could hear our neighbors conversing through all hours of the night.On the positive side; it was only a 7 minute walk from Amsterdam Central train station and was relatively convenient for the Anne Frank house.We would only stay at this hotel as a last resort. In the future; we will look elsewhere. 229497,asdf5607,09/18/2008,Great hotel --so close to the train station--under construction I am giving a 5 star because I got a good price thru price line and the service/ room/location was great for the price I paid for.it was about 5 min from the train station; so we just dragged our luggage across few blocks to the hotel.The hotel is under construction m-f (sometimes on sat). the staff said that it might finish around April 09. they offer free bottled water/apple at night and coffee in the morning at the front desk.We got a new room and the decor was very nice; except that the windows are small in its class.we needed to rent bikes; and the hotel recommended the bike store in the train station (with coupon)....after comparing prices; it would be cheaper to book the bikes not far from the hotel ...called yellow bikes or something like that. it was only 11 or 12 euro for 24 hrs! 229497,Londinium69,09/18/2008,Very disappointed in all areas We arrived at the Renaissance expecting a luxury 5 star hotel and found a building site. The overall feel of the hotel was like a dark dingy hospital. Old fashioned furnishings and a smell of damp. The hotel lobby had a rather strong smell of drainage/sewers and was very uncomfortable. The bedroom we had been allocated was different to what we had booked. After getting to the bedroom and realising this; we telephoned reception to inform them. They said they were full that night and would have to stay where we were. There was no apology even though they accepted the mistake was theirs. We couldn't bear to eat in the hotel due to the smell/building works so cannot comment on the food.The service and the accomodation provided was well below the 5 stars we expected and paid for. The staff did nothing to help us or make us feel welcome; more of a nuisance. I would certainly not reccomend to anyone looking for a luxury break. 229497,jfbrown55,08/28/2008,Enjoyable Stay Hotel Entrance 229497,M747,08/19/2008,Great Hotel if you get a new room Stayed here for 1 night for business. Had a new room that was very nice. The hotel's public areas were a zoo (as of May 08) because of construction. Hopefully it will improve when they are finished. The room I had was however very nice 229497,GlasgowNamron,08/12/2008,Comfortable stay in the Renaissance Amsterdam I have just returned from a wonderful trip to Amsterdam. Everyone in the hotel was very friendly and helpful from the front desk to the room maids. This is my second visit to the Renaissance Amsterdam and I am glad to say that all rooms have been modernised since my last visit. They were very tired looking before. The bed was one of the most comfortable I had slept in and I just wanted to take those pillows home!!. Although the rooms are finished the reception area of the hotel is still under construction This made the entrance to the hotel rather uninviting. I was on the second floor and was woken early every morning with very loud drilling. This did not annoy us too much as we wanted to get up early to explore the city but you certainly could not have a long lie. I was on the second floor so a higher floor would probably have been much quieter. I am sure once the reception is completed it will be very impressive. There was some very small issues with the cleaning of the room i.e wine glasses not cleaned or bins emptied but other than than cleanliness so good.Overall I would say this is good 4 star hotel and I will return once the renovation is complete. 229497,zeketheportie,08/08/2008,Great location; helpful staff Fabulous location; close to central station and within walking distance to all sights. The most comfortable bed we had in our 6 weeks. Yes; construction is going on but we were up and out every morning anyhow. The water and apples in the lobby were a nice touch. Best part of all was Ben; the VERY helpful concierge; he assisted us in taking care of our 50 Euro parking ticket! If you don't want to pay the ridiculous price of 45 Euros a night parking you can take your car to a free area outside the city or to a park and ride for 6 euros a night. 229497,LeepyLoo,07/26/2008,3rd time and still as good. The first time we stayed at this hotel; we booked a standard double room and my husband was not impressed as it was very small; so a quick trip to reception and we found ourselves on the 5th floor with a special key for the elevator and various other little perks like champagne and nibbles for free between 5 and 6 for that floor only for a very small extra charge. Worth every penny. This is the 3rd time we've stayed at this hotel now and would go back again and again. Its a stones throw from the station and its so central to any part of Amsterdam. Hotel staff and exceptionally polite and will help you with anything. Don't be deceived by the extereror as we were at first; due to the number of people looking somewhat suspicious hanging around outside. It is after all Amsterdam. Also; we arrived at night when Amsteram warms up!!.. The interior is gorgeous and I would 100% recommend this hotel. Have always had breakfast in my room so can't comment on the dining area but breakfast is always lovely and part of the reason we keep going back. 229497,brgkamp,07/19/2008,Reasonable room but hotel under re-construction The Hotel itself is well located; just a short walk from the central train station but is undergoing a major re-furb. The room I stayed in was smallsh; although clean and had recently been re-modelled I heard. The outside of the hotel was covered with scaffolding and screens; making the entrance hard to find. Breakfast was the usual buffet; served in a temporary facility on the 1st floor and nothing to write home about; overall for the cost including breakfast of 210 Euros was far too high. 229497,moonbaby9,07/04/2008,Wonderful "Dutch" Treat! We have just returned from a Bordeaux/Baltic Cruise and stayed for our final 3 days in Europe in the Renaissance Amsterdam. As this was our first time in Amsterdam we did not have other hotels to compare however found this hotel to be excellent. Unfortunately; they were just finalizing the construction at the hotel but other than the inconvenience in the hotel lobby everything else was great. We loved the room; and the club floor lounge which had a fabulous continental breakfast (including cold cuts; yummy dutch cheeses and yoguarts as well as fresh fruits; pastries etc etc.) Also the happy hour each evening was good and one evening we even were treated to a special event in the dome which was magnificent as the appies were lamb chops; oysters; sushi; salmon; risotto....we did not even need dinner that evening. The staff were all so friendly and helpful as well and because this was celebrating my 60th birthday; they even sent up a bottle of champagne which was so thoughtful. We would definitely recommend this hotel to anyone as in addition to all the aforementioned the location could not have been better.....Walking distance to the central train station; the Dam square; the floating garden; red light district; canal cruises.....etc etc......And yet; the hotel room was quiet and restful with a beautiful bed in which we had the best sleeps.....It could not have been better for us and we will definitely stay here again when in Amsterdam. It was a fabulous conclusion to my big birthday celebration. Well worth the price....And; fyi; thx to trip adviser we chose this hotel as we had initially booked the Pullitzer but after reading all the comments on both hotels; took a chance on this one and we were not sorry. Love this website..... 229497,johnTW16,06/30/2008,Lovely Rooms. Will Be Great When Fully Renovated We stayed at the Renaissance Amsterdam on a short break away. The hotel is very centrally located and near Central Station. The hotel is currently being renovated but all the guest rooms appear to be finished. The new rooms are very nice with super comfortable beds. The staff were very friendly and helpful. I would stay there again but maybe when the Euro starts to get weaker as even by London standards everything was very expensive. The only thing that wasn't great was the temporary entrance which led onto a dirty smelly alley. I also thought the throngs of hotel staff sitting on the steps in the alley smoking didn't give it a great image. All in All a nice hotel with a good location but not the best in Amsterdam. I am sure once the public areas are finished it will look much classier. 229497,namescreen,06/01/2008,Acceptable stay at Renaissance Amsterdam Stayed in Renaissance Amsterdam for a long weekend. Rooms are small; but newly updated and clean. Hotel is currently under construction (late May 2008). Ear plugs are provided for construction noise; additionally I found I needed them as the hallways could get loud from time to time as well as the rare but loud street noise. Stayed in a newly redone king non-smoking room. Room included small closet; safe; flat screen TV; mini-bar; full tub/shower; hair dryer; and normal Marriott amenities for soap; shampoo; etc. Hotel is ideally located near Central Station and short walk to sites; shopping; restaurants. Did not eat at hotel so have no opinion of restaurants. Be prepared for awkward construction entrance; lobby needs work; and the occaisional pounding or hammering can be heard. Hotel was out of power for one hour (well posted and warned in advance) Sunday afteroon due to construction. Internet is 20EUR per day. 229497,dotcom,05/28/2008,Beware - Lots of Building Work! Got a great rate through name your own price on Priceline; however the room was tiny (even for an Amsterdam hotel!) and there is extensive refurb work being carried out which does affect your stay due to noise; dust and the moved hard to find entrance.At the moment there are lots of cheaper better places to stay although after the refurb sure the hotel will be back to it's former glory... 229497,ATLtraveler,05/16/2008,Beautiful Rooms in the heart of Amsterdam This newly renovated hotel ( renovation still ongoing) was more than I could ask for. It is no more than a 10 minute walk to central station; but unfortunately not the easiest to find. Due to the renovation process the entrance is now in an alley (can't remember the name; but if you head south on Nieuwezijds Voorburgwal or Singel you can't possibly get lost.The rooms were not cramped as a previous reviewer indicated bit quite roomy compared to european standards. The beds were to die for; comparable to the beds at the Ritz Carlton and the best nights sleep I had in days. The pictures on their web site and the most recent added by reviewers are pretty much exactly what the rooms look like.The staff were more than helpful but the restaurant was quite expensive; 24 euros for breakfast is definately not my cup of tea. You'll be better served going to the restaurant The Corner where breakfast is only 6 euros. A reviewer listed the address on this site; but I was able to find it on the corner of Nieuwendijk and Nieuwendijk Voorburgwal.Overall; a very good hotel as everthing was within walking distance including the tram service. You won't be disappointed. 229497,Voyageur510,05/08/2008,Ugly Duckling No More! This hotel is undergoing a major renovation at present. We stayed here two years ago and I found it rather dated and in need of a facelift. Well; the facelift is nearly complete and it looks good! The lobby and entrance have yet to be completed; but several (if not most) of the rooms have been completed. Our room was fabulous. The room has two double beds; two chairs and a table; ample drawer space; a HUGE TV and a nightstand. By European standards; it is very spacious. We stayed with bonus points; but the rooms probably run about 200E per night. So; it would definitely not be the cheapest accommodation. But; I digress. The room was spotless. Some people say that as you鈥檙e out and about while on vacation; you really shouldn鈥檛 care much about the room as you鈥檒l spend little time in it. This is not my viewpoint. I like a nice; clean comfortable room to return to and our room did not disappoint. The bathroom is equally spotless and well-appointed. I really have nothing negative to say about our 3-night stay at the Renaissance. This will definitely be our choice on future trips. The location is great; the staff courteous and helpful and the atmosphere pleasant. We were in town for Queen鈥檚 Day and staying in such a nice room made our stay in Amsterdam even better. 229497,TAMikeW,04/22/2008,Perfect Location for Train Travel and Local Sightseeing Although this is a great hotel all around; its very best feature is its location. It's about a five minute walk from Amsterdam Centraal Station; which is very convenient for making day trips out of Amsterdam by train. Also; coming in by train from the airport; it was really easy to just walk to the hotel from the station even with our luggage. The walking directions on the hotel's website are very accurate. Additionally; it's located right among numerous shops and restaurants and about a block over from the tram lines.The hotel is currently under construction; but renovations are already complete on most rooms. We stayed in one of the renovated rooms and it was really nice to have all new amenities. The beds are very comfortable and come topped with about eight pillows. The shower was nice and hot and the bathroom was stocked with a nice selection of toiletries. There was a flat screen TV with a variety of features; including internet access for 10 euros per day. There were several standard European electrical outlets throughout the room.Breakfast was awesome; although not included in the room rate and pretty expensive at 25 euros. The buffet included tons of quality selections; including freshly made omelets.The staff was very friendly and helpful; and they are perfectly accommodating to English speakers. They even lent us an umbrella one morning when it was raining.This is a business-oriented hotel so its normal rates are pretty expensive and you're not likely to meet up with a lot of other casual tourists. We were lucky to find a really good package deal when we booked our airplane tickets. The price would be the only factor that might keep us from staying here again on a return trip. Otherwise; we loved everything about it. 229497,PattiMerritt,04/19/2008,Couldn't have asked for more! I reserved the Renaissance through Priceline and was a bit concerned when I'd read the TripAdvisor reviews; however; my first step out of the cab made me wonder what hotel the negative reviewers were staying at! It obviously wasn't the Renaissance I was at -- I couldn't have asked for more -- and I usually ask for a LOT!!! Because the hotel was still under renovation; we were met at the rear of the hotel by a bellman who was more than happy to assist us with our numerous bags and guide us to reception. The current entrance does cause one to wonder; but one step through the door and my worries were gone. We couldn't have asked for a speedier; friendlier; or earlier check-in! We were greeted with biscuits (cookies); green apples; and ice water... a weird combination; I agree but very nice in the long run.The room was a pleasant surprise -- very large by European standards! A very modern bathroom (though the lighting above the mirror did cast odd shadows) with standard Renaissance shampoo; conditioner; etc. One thing I truly enjoyed was the instantly warm/hot shower!We initially had trouble programming the television; but a call to the front desk had an engineer in our room in less than 10 minutes and the problem was resolved!The bed is; undoubtedly; the most comfortable bed I have ever slept in! I have back/neck problems and am seldom (if ever)comfortable in a hotel bed -- If I could have figured out a way to pack it and get it on the plane; I would have taken it home with me!In the morning; we were again greeted in the lobby with complimentary coffee; hot tea; ice water; and the now highly-anticipated ice-cold green apples! They proved to be a great snack while waiting for our flight home.I like to travel comfortably -- the Renaissance Amsterdam far exceeded any expectations I may have had and left me snickering at my concerns over negative comments read on this board. I couldn't have asked for anything more! 229497,TopDMC,04/17/2008,So many better hotels in Amsterdam What can I say; the hotel is undoubtedly in a great location - close to the station; close to the light district; close to the centre - BUT the service is appalling and the staff tend to tell the occasional untruth!Don't waste you money; there are so many better hotels in the area and I am sure the service and staff cannot be so poor in all of them 229497,dantravellerman,04/14/2008,Service; what service ? We arrived at the Renaissance on Friday still expecting work and renovations to be taking place and they were......The hotel was certainly not 5 star; walking around the corridors was like being in a college or hospital; the overall feel was not one I would feel relaxed in and certainly not up to European 5 star hotels.Our purpose however was to use the hotel as a base for the city; we did not use the restaurant facilities so cannot comment on those.The hotel lobby had a rather pungent; sewer smell to it on occasions; again not the sort of thing you would expect from a 5 star hotel.This leads me on to Expedia; whom we booked through and booked on the phone with one of their agents at a call centre. We expressly asked for twin beds and were told the booking would be done on that basis.On arrival at the hotel we were told it was a double bed only room and no other rooms were available. At 4pm in the afternoon we asked for a put-up bed to be installed in the room; reception said that would be done after chasing them many times.We checked again later in the evening and on returning this was not done and we were told no more put-up beds were available.We managed to change room to a twin on the following day.So in summary; this sort of hotel is not and should not be 5 star; I also would not rate their service based on our experience. For the same money you could get a better deal in the City without doubt.In addition to that; I would not book any hotel accommodation with Expedia ever again after being told one thing; then on arrival being given another.The hotel did little to help us; so would never return to that chain again.Hope this helps... 229497,Cashew07,03/29/2008,Pretty Nice! The Renaissance in Amsterdam was very nice despite the constuction that is going on. We did not have the opportunity to sleep in there so it was no problem for us. The room we were in was newly remodeled and tastefully decorated. It was small; but just fine for the two of us. The staff were very nice and accommodating and the location was great. The hotel is on a side street off the beaten path so it is fairly quiet; but still steps away from the action! We paid about $250 a night....not sure it is worth the $550 a night they are advertising now. But good overall. 229497,PedroTheTripper,03/10/2008,Good brand Wide screen TV; luxury bed; small bath - good shower; nice extra touches throughout but no extras like slippers. Staff were very friendly so all in all the actual hotel 'brand' was very good.Unfortunately this building was undergoing some major renovation; but it was quiet work wise at the weekend whilst we stayed. Unfortunately the room we were given had an adjoining door to the next room; and we had some particularly loud Americans staying next door who were boisterous till about 3am. Every time they opened their bathroom or front door; the adjoining door would rattle as if someone was coming into our room! The heating didn't work. The hotel did offer to send up a heater but we opted for an extra duvet.Finally; why is it that if you pay more for extra luxury of a 5-star; you have to forsake the convenience of a kettle; or fridge space for your own drinks? The fridge was one of those weight-triggered auto-billing things with no extra space. 229497,Swindoneric,03/07/2008,Cramped room; noisy building site Stayed in the Renaissance earlier this week. The entrance has been moved to a back-alley while the renovations are in place. The check-in took about 20 minutes (only one person working and person ahead of me was making/changing multiple reservations).The hotel is one big construction site; and I had a refurbished room which was pretty small and dominated by a huge tv which if anything made it seem even smaller.The new bed was probably the most comfortable I have ever slept in though and the people are as friendly as ever. I don't think that the construction work was flagged to my travel agent when the reservation was made and while most hotels stay open when renovations are under way; the work going on here is major in every sense. 229497,nickymLondon,02/25/2008,Good location but not a five star As previous reviewers have said; great location. This is the best thing about the hotel at the present time. I have no doubt when the building work is finished in May; it will be a very good hotel. Until that time I would probably try and avoid it.We stayed in a refurbished room which was nice but very small. No tea or coffee making facilties either which is strange for a five star hotel. Also took 3 times to get some ice when we asked reception which was annoying. Overall a good hotel but banging and crashing DO make a difference to your stay. Amsterdam is a lovely city though so enjoy it. 229497,leasamarie,02/23/2008,Wish I had known about the construction before booking. I stayed at this hotel during the same timeframe as the last reviewer and I second all the comments listed. We asked for a discount due to the jack hammering and makeshift entryway and were told that we already got a discount for booking online; which I don't really see as being relevant. Thankfully; there are so many things to see and do in the area that we did not spend much time at the hotel. When you run out of tourist attractions; pick any alley to stroll down and you're sure to find something interesting. Also; the concierge was a great resource for directions and resteraunt recommendations. Just don't expect the lovely hotel pictured in the Renaissance's photos until after the construction is done. 229497,cdav25,02/16/2008,Great Location - Under renovation Temporary hotel entrance 229497,Jazmincleo,01/29/2008,Good but could be a teeny bit better Booked a 4 day cruise trip with DFDS Seaways which included 2 days at the hotel.Absolutely NO warning of it being Work In Progress which may have altered our choice of hotel but that's the fault of DFDS.Arrived and they had no listing of our reservations; showed them our documents and they booked us in to a club room with free breakfast to compensate for the problems when checking in. Stayed in room 605 which was almost double the size of their regular rooms; spacious and airy; no complaints there.Staff were kurt when I complained about one of the room keys not working and was met with reply of Sir; we need ID before we can reconfigure key cards. My reply was; Ok then; follow me to the room because it's all in the safe. They changed it immediately without further questions.Room was noisy on a morning but yes they are doing building work. You can't use the mini bar to chill your coke or lemonade as the drinks are sensored so they can charge you for anything that is moved.The hotel was nice enough but maybe not 5 star. They upgraded us to club class for the mix up earlier in the day but would not allow us in the Club Class lounge because we were peasants that didn't pay the 70 euro upgrade.Tip for travellers. On the main paved street there are 2 or 3 excellent internet cafe's. 2 euros for an hour surfing and you can disconnect at any time and use you're credit another day. Compare that to the 19.95 euros a day they expect at the hotel. In 2.5 days I spent 4 euro's browsing for restaurants; attractions and keeping in touch with home. They are less than 20 yards from the hotel.Pet Peeve - Battery Chicken Eggs. The eggs in the breakfast restaurant are battery eggs. Free Range in 5 star please. Poor chickens don't need to suffer to bolster profit at 24.99 euros per breakfast 229497,AmsterdamerUk,01/19/2008,a building site Jan 2008 - Its a building site and will be for much of the year. But you pay full wack non the less. The bar and restaurant have been moved so that you get to walk outside in the rain or cold to get to them.You don't need an alarm call. the builders will wake you around 7.30 and keep you awake. Complaining changes nothing other than getting you angry. The comments make it clear it is your issue; not theirsI suggest you try the Radisson. The Renaissance may offer the Mariott but that is on a busy road and miles awayWatch out if you have a package rate that includes Internet or discounts. These did not appear automatically on my bill and its not the first time that has happened here. When I did point this out; there was no apology or surprise. My impression was that they knew exactly what they were doing. Very unpleasant experience 229497,LaraPaul,12/31/2007,Good hotel We recently stayed at this hotel for a couple of nights. As other reviewers have stated it is about a 3/4 minute walk to Centraal station however you approach the hotel from the side so look out for the little renaissance sign on the side (just past the 'Resin' Coffeeshop). It takes about 20 mins to get to Centraal station from Schipol airport and costs 3.40 euros. The hotel check in is very efficient and the staff are very pleasant. The rooms have been recently refurbished so the room and the bathroom were spotless if a little on the compact size. The bed is incredibly comfortable and there is a large flatscreen TV. My husband and I had the unfortunate experience of our bags not arriving at Schipol airport and the Concierge at the hotel took control of this by chasing the bags up for us (although they never made it to the hotel thanks to easyjet/stansted airport!). Despite not receiving our luggage we had a good time - the hotel is central to most of the sites/places to go: 8 mins to red light district; 8 mins to Anne Franks house/ 6 mins to Dam Square. Be prepared to pay over the odds for drinks in Dam Square. No surprise there but it was about 拢25 for two beers and two vodkas. Give the pancake bakery a try as it does amazing pancakes and is very popular (about 3 mins from Anne Frank's house on the same road). Rose's cantina is recommended in most of the guidebooks. We tried it out and while the ambience is good; the mexican food is average. A word of warning - you will get charged a 'city' tax when you check out of the hotel - this is imposed on all tourists and covers 'keeping the streets clean'. It is about 6.50 euros per night and will be shown on your bill when you leave. Overall; we would recommend this hotel. 229497,Tartullian,12/05/2007,Clean; central; good breakfast As most other reviews say the hotel is indeed excellent and well kept. Great location and good standard of service.-Rooms are clean and beds are excellent.-Staff is helpful though the concierge could be better-Breakfast is good; typical Marriott menu-Very neat package deals room + breakfast + tourist tickets + dinner cruise for a very reasonable up charge.-Parking is expensive my invoice for parking was over 200 Euros... but in their defense it is Amsterdam; and parking is insanely expensive here no matter where you decide to park.-Hotel restaurant (Koeppel Cafe) is a bit pricey as well. -Very often Booked solidI stay there just about every six weeks for the weekend on business. I like the hotel and unless you are a budget minded traveler or someone traveling by car this is a great Amsterdam hotel. 229497,LazyDave,12/03/2007,Exactly as required A girlfriend and I booked two rooms for the weekend. To be brief; we were looking for a quality hotel with decent service in a good location.Location- A1 ( you can walk anywhere). Never bother with a car in Amsterdam.Quality- Very good; though perhaps a little lacking in character.Service- no complaints whatsover; though remeber to activate your privacy switch to avoid an early awakening.Amsterdam airport has a railway station underneath which connects quickly with the city. This hotel is within a short stroll of Amsterdam station; the shopping centre and many of the attractions.The all day; hop on; hop off; canal ticket; near the hotel is good value. 229497,TravelfromWisconsin,11/12/2007,Loved this hotel! Beautiful hotel in Amsterdam. Comfortable bed! Walking distance to many attractions. Friendly staff. I would highly recommend this hotel. 229497,RedSavage,10/29/2007,Nice hotel; convenient location We were looking to stay in a smaller hotel; but couldn't get a room for only 2 nights. The Renaissance had rooms available at a special weekend rate and the location looked convenient to the train station. When we arrived at the station; it was a short walk to the hotel through some slightly sketchy looking streets. The hotel itself is in a nice; charming; quiet square. The lobby is very nice and check in went very smoothly. We were able to get into our room even though it was before the official check in time. The room was very nice; presumably had already been renovated. As a Gold Marriott rewards member; I had access to the Club Lounge. Breakfast was very good and they had a very nice happy hour with free drinks and very nice food. The staff in the lounge were friendly and helpful.On the whole; it was a great stay. Service and facilities were all I expected. 229497,cibogirl,10/20/2007,pretty average for the price We were looking for accommodation in Amsterdam for a weekend and there didn't seem to be much available. The location was good as it was only a few blocks from the main train station. The lobby looked lovely and staff were very helpful; but once we reached our room; we were a little disappointed. It appeared that the hotel is undergoing renovations and our room obviously had not benefited from that yet. Furnishings were tired looking and the bathroom needs a makeover. All of this would have been acceptable; but this hotel was significantly more expensive than where we stayed in the rest of Europe; including France; Germany and italy. 229497,houl,10/09/2007,Great property ; a must stay Just back after a 3 night stay at the renaissance.I have given it 5 stars on the basis the staff were the best I have some across ; and I have stayed in over 60 hotels/Pleasent ; smiling ; genuine ; witty. they really did go out of their way give the impression you were nearly a guest in there home; top marks. Room service not over priced and quick; rooms new and spotless and house keeping very effient and professional. as other reviews have mentioned perfect location; any one who says that it is not must be bone lazy; the red light is 7 min walk ; the museums we walked in 20 miunutes ; amsterdam is not a big city. all in all we had an amazing time; one big tip from the concierge is for dinner check out the supper club one of the best nights i have had ; a surpride 5 course dinner; your table is actualy a bed.; yevery ones in party moody ; your hostess sonny is hilarious and you have excellent Djs playing all night with tropical dancers and girls walking round doing your nails in bath sheets and sling backs! total kitsch; totaly cool the hot place to hang in AMSTERDAM. Dont foregt black is the dress code!! and bling bling all the way. Enjoy we had a ball! 229497,TallCool1,10/02/2007,A Great Room This hotel worked out great for us. Is is an easy walk from the train station; and in a good location for doing tourist stuff. The best thing was the bed. It has a feather pad on the bottom that we liked so much we bought one when we got home. We nick-named their bed Cloud 9. Our room was recently remodeled; and the decorating was very cool; very Amsterdamish. Iwould stay here again; if the price was right. 229497,bbigdaddy,09/28/2007,Great stay I left the North Sea Jazz festival in Rotterdam (3 days) and was very pleased with this hotel. The front desk was great! The room was great. they upgraded me because of Marriott Club member and my room was not ready. I have not read any review of the Breakfast Buffet. It is a must. Made to oder eggs; fruit; pastries; hot foods; cold foods and great coffee. The hotel is close to the tram; close to good resturants and a short walk to Central station. I will certainly stay here again. 229497,Scotslads,09/17/2007,Excellent hotel Our room 229497,crossVancouverBC,09/06/2007,wonderful hotel This hotel has a prime location within an easy walk from the central station. The rooms are pleasant and well appointed. The hotel is very clean. The staff were pleasant and helpful. The breakfast buffet is fabulous. This was my second stay at the property and I highly recommend it. 229497,racinrags,08/24/2007,Fabulous Hotel We stayed on the Club Level floor. The room was plenty big. The linens were fluffy; The Conseriage room was fabulous. The staff was professional and extremely helpful. They gave us directions; our room was ready at 8:00 a.m.; and when our car that we reserved for the airport didn't show @ the proper hour; the hotel staff went out of there way to help us and we got to the airport in plenty of time. I would stay there on any future trips to Amsterdam. 229497,advum,08/24/2007,Aweful Decent location minutes from the railway station.Amsterdam is small and you can get about without a car.The hotel is swamped by groups/conference delegates/airline pilots who seemed to be more important than us.We were made to wait 3hrs as the room was not ready before we checked in @ 1730 and then given a room above the staff exitto compound our misery as the door kept banging throughout the night.Complaints were pointless as the hotel was full.I would definitely not recommend this place unless you have money to waste. 229497,ted1690,08/15/2007,Excellent Hotel I stayed at this hotel for my Birthday; along with my wife and 4 friends. The Hotel has a perfect location; being 5 minutes walk from Central Station and the boat trips; and if you would like to see the Red Light District; that is on the opposite side of Damrak; again only a short walk. The rooms are spacious; clean and have everything you need to make your stay enjoyable; eg... hairdryer; iron/board; mini-bar; sat tv; gowns and slippers.The staff are very friendlyVisit the old bars down the narrow streets for excellent beer and food; all at better value for money; it is like any big city; people are out to make money from tourists.If i had to whinge about something; it would have to be the whingeing Americans to which this Hotel is accustomed to.Read the reports on this site and all the negatives come from over the pond; dont let these put you off; as you should know everything is bigger and better in the USA.Enjoy 229497,KPeirce,08/14/2007,Definately not worth 5 star rating Just got back from Amsterdam stayed at this hotel. Room definately not worth 300 euros per night; exceptionally poor value for money. Room was nothing special despite being upgraded to one of the newly refurbished rooms. Hotel supposed to be a 5 star but in reality should only be a 3 / 4 star. No pool which is a 5 star must. Hallways are ugly brick and dimly lit. GOOD news room was very clean and good location but BAD news all the hidden charges e.g. when we arrived to get in not only did we have to pay up front but was also asked for 50 euros per night deposit.Would definately not recommend this hotel. Staff very rude expected tips for even the simplist of requests. 229497,jtriefen,08/12/2007,Great stay It was our first trip to mainland europe we loved this hotel. Great location; friend staff; lots of comfort; and very clean. I recommend this to any one traveling to Amsterdam! 229497,Rebbew,07/18/2007,Good location; mediocre everything else This hotel is nothing spectacular....even by overpriced European hotel standards. The room was small and few of the rooms; if any; have a view of anything. My room was also ridiculously far from the elevator and the only route was a series of winding hallways; which made you think twice about leaving the room. I was happy to get 2 free Heineken's as a gift for Platinum members. However; during my stay I drank the other Heineken's in the mini-bar and they were not replaced throughout the remaining 3 nights of my stay. Additionally; there is only one entrance/exit from the hotel. At night; they lock the front door. Instead of a key swipe system; you must buzz the front desk and wait for them to buzz you in.....they were not particularly quick with the buzzer. Overall; the location was good but the other parts of the hotel were average to below average. 229497,skyewalker16,07/16/2007,Excellent Weekend Break Stayed at this hotel for a weekend break. Personally thought the hotel was sited in an excellent location. Good bars and retaurants loated all around. Try Haarlemmerstraat for eating and drinking excellent quality. Hotel 5 mins from station. No complaints with room or service although we did not eat at the hotel thus would be unfair to give it 5/5. Taxi from airport 40 EU on a Friday evening so perhaps expect a little more with traffic. Approx 10 min walk to Dam Square where things liven up a little. Wouldn't say hotel was near Red Light District as some have said. RLD fun to people watch in the day but there's more to Amsterdam than the RLD. Best fun of the weekend - Hiring bikes for the day at 10EU/person. What a great way to see the city. Just watch out for the trams!!! 229497,bjorkman,07/10/2007,4*...are you kidding me???? Just got back from a weekend in Amsterdam and stayed at this hotel and am absolutely amazed at how bad a hotel that claims to be this good can actually be...Our room overlooked a parking garage - the ceilings were less than 7'-0 high in the corridors - the dutch are tall people... has the marriott chain figured that out yet? the rooms themselves were nothing to write home about - very average and very ordinary with absolutely no character....borderline shabby actually. I understand they are undergoing a renovation.. the rates should be lower - under any circumstances.Booked the hotel at 200 euro a night for a double room with no extras- that too on lastminute.com - the rack rates are significantly higher - 390 euro - and am amazed that they can ask for so much for providing so little. Upon checking out they upped our rate and asked us to pay a 10 euro additional fee (apart from the taxes which were another 10 euro which we were happy to pay)... now 10 euro is not a big amount but saying that the agency hadnt deducted the right amount from my card was a little lame and frankly; in bad taste. We refused to pay and they didn't press it but it just left a bad taste in the mouth.Amsterdam is a wonderful city - the people are absolutely great- the only selling point for this hotel is its location - right within walking distance to Centraal Station so getting to and from the airport is easy. Having said that there are tons of hotels in the area so that is hardly a USP....in a nutshell - stay elsewhere! 229497,SailingTheWorld,07/09/2007,Poor quality for business travelers I stayed at this property for several weeks on a recent business trip. As mentioned in some of the previous reviews the hotel is going through renovation. Some of the rooms are already done. Even though the design is modern and friendly the size of some of the room make you feel like being in a cage. The Renaissance started renting out these rooms despite the fact that they are not fully functional. I am 6'4 (1.93) tall and my head hit the ceiling in the shower.The minibar wasn't in yet and additional lights were missing in the bathroom around the mirror. The closet is that small that you can't hang up too many suits and shirts. As they placed the safes in a way that your shirts can hang fully down it gives you the impression of being in a hostel. The biggest turn-off was the smell in the room I had. Initially I thought that maybe the new furnitures were the cause for it; but actually I was told by the front desk that the new carpet would be the cause for it and that it would be a well known issue. For business people it is key that they gym opens early in the morning - well; as the gym in the hotel is operated buy a third-party it does not open before 8:30 AM. Despite the fact that the hotel is located in a good area it simply has to do improve a lot to satisfy International business people needs. Other properties like nh-hotels or the Pulitzer certainly understand the business better.Last but not least the overall quality of the frontdesk; FB and concierge staff is very good. 229497,Travel4Lving,06/18/2007,Getting a much needed update I stayed for four nights in early June. The hotel is in a great location; you can easily walk from Central station...just look for the dome as you exit the station on the right. The hotel common areas are fine; but the rooms and hallways scream 1982. Thankfully (mercifully?) Marriott has started gutting each floor and the work (according to the front desk) will last the rest of this year. The staff was great; there is good free coffee in the lobby and being able to walk anywhere in Amsterdam (or bike) within 20 minutes makes this hotel a bargain. I hope to return after the renovation; and feel it will be a MUCH improved property. 229497,isaacmeirn,06/01/2007,Avoid the Renaissance Central location; nice lobby; helpful staff (except for concierge who seemed to expect a tip for saying good morning). Room not worth the price. At almost $300 a night one would expect not to be woken up at 6AM by construction noise. Room had a view of a trash chute and little else. No drawers for clothes! No safe in room. $30 minimum/day for internet access. Breakfast for the cost of a fine dinner in most restaurants. Hotel seems to cater to business types on expense accounts who need a place to sleep for a night or two in central Amsterdam. 229497,Digicision,05/27/2007,5 star service; 3 star accommodations Room 229497,worldClassTraveler7,05/23/2007,Overpriced hotel The hotel is very central and 5 min walk from the central station. It's pretty close to the red light district so it isn't the best area unless you want to be there. The beds were very uncomfortable the worst if slept on for a hotel of that class/price. The air condition was not working at all in the room. The superior room with a queen bed barely had enough room for the desk and the bed. The rooms are quiet old; but they are under going a remodeling so there is some construction. The staff was very courteous and helpful. In general there aren't enough class A hotel rooms in Amsterdam so with all the visitors coming to town; hotels like this can get away with the high price and deliver much less. 229497,blackszabbi,05/21/2007,typical 4-star int' hotel We stayed 3 nights with my wife for EUR 155 per room excluding breakfast which is below the list price of ca. EUR 250. The hotel worth a 4 star grading; nothing; special typical international hotel. The pro side is nice breakfast; 4-star services in general; good location (3-min walk from Central Station; 10-min from main square) the con is the relatively small size room and a bit uncomfortable bed. Maybe 1 more downside: concierge was available 1 time out of 4 as we wanted to have concertmuseum tickets. 229497,angelee,05/14/2007,Perfect for us Not much to say... the hotel was perfect! I stayed last year with my boyfriendThe room was perfect with mini bar; big comfy bed; dressing gowns; slippers... they put you name on the tv... the bathroom floor was heated. They have a one touch room service which was efficent and the food was excellent.The location is also perfect its right on the corner of Dam Square so only a few mins walk from the red light district; shopping area etc. we also went on the ben and jerry ice cream and dominos pizza cruise and to a comedy show and resturant which i would definetly recommend!There are some really good clothes shops and i would recommend the green house effect cafe; the Weed museum is also worth seeing; we also went to the sex museum which was good...again i got lots of advice and photos been about 5 times now (different hotels)... 229497,lindy1991,05/08/2007,Partl good and partly not This hotel is a mix of some very nice features and some not so-nice. Nice features include convenient location; always available free coffee; tea and large; comfortable public meeting areas. Also weekly cocktail party for guests offers first-rate hors d'oeuvres and chance to chat with certain staff and other guests if desired. Not so nice aspects: a/c broken in room and dining area (Patio Room;) remodeling is noisy and updating badly needed; noise transmitted between rooms. 229497,cha630,04/13/2007,just okay Hotel is conveniently located; but definitely run down. Heavy rennovation of the hotel isn't pretty right now; but I think it will make a huge difference...wasn't bothered by the noise but I heard several other guests discussing it - if possible; wait to stay here until they're done with the work (Crowne Plaza is right across the street and looks just as nice). I asked for a non smoking room; which ended up being in the non smoking wing and it was a hike from the lobby. Especially bothersome when the elevator in the non smoking wing was not working. Other than all that - great location; nice chocolates at reception and very friendly people. Look forward to returning once they pretty up the rooms and hallways. 229497,smokemon,03/30/2007,Excellent hotel! We stayed at this hotel twice and will stay here again during our next trip to Amsterdam. Everything about this hotel is excellent; the rooms; staff and location are perfect. It's just a short ten minute walk from the Train Station; but have that street map handy as one wrong turn will land you in a maze of walkways which could be frustrating if you're not familiar with the city. Look for the big dome on the right when you exit the station; that's where the hotel is.To save time; you can get your Museum tickets from the concierge who was very attentive; patient and helpful. When considering day trips to other cities; he offered fine suggestions and helped with the train schedules and had maps on hand.Both times we stayed here; our rooms were large; spotless; and extremely quiet. The beds are top of the line; no problem falling into a blissful sleep. The decor was pleasant and I enjoyed the brick corridors. We always run the risk of finding a great hotel with bad service; or a bad hotel with great service. Staying here; we received the best of everything. If you're going to splurge; you will get what you pay for at this hotel. 229497,caseyk1984,03/19/2007,fab location; fab beds and fab staff! We stayed at the Renaissance for two nights on the 23rd and 24th of Febuary and loved this hotel!I had never been to Amsterdam before but my boyfriend had; and we and our friends decided to book here as the price was quite good.The hotel is only a few mins walk from Central; and very easy to find. We got to the hotel about 5 hours early but the staff kindly let us check in anyway.Our friends suitcase was still in liverpool airport when we got to amsterdam; but the staff in the Renaissance couldnt do enough for us and even got the suitcase back the same night! FIRST CLASS SERVICE!The bed we had was supposed to be a king size but was huge..and very very comfy! The room was very clean too. Overall a great hotel for the money and we are going to stay here on our next vist to the Dam! 229497,huntermvs,03/17/2007,Great stay My husband and I really loved our visit to this hotel and the city. The hotel was in excellent condition. We asked for a non smoking room and were very pleased to not smell any smoke on the entire 4th floor and our room and the service was immaculate. Every one of the staff went out of the way to greet us and help us--every day! There was always coffee available in the lounge and small chocolates at the desk. The infomation desk always had someone there who could give you advice about anything and promptly. The hotel was a short (5 minute) walk from the train station and close to all the main attractions. We are in our upper 50's and had no problem walking to all the local sites. 229497,gemmauk,03/14/2007,Very nice hotel Stayed here twice.First in April 2006. We booked the hotel the night before we went on last minute.com and got the room for around 拢250 for two nights. When we got there we were really pleased. Room was very plush and modern; and the bed was HUGE! It was the size of two king beds together! The bathroom was really big too.Based on this; i booked here again through Lastminute.com; with a flight package. It cost 拢365 for 2 nights; and the two flights with KLM.This time i was a bit dissapointed; but this is prob because our room was so good last time i had high expectations. We stayed in room 314.There was just a double bed in the room (which we found strange as we are used to a king size bed). The room was a lot smaller; but the bathroom was ok.The maid service was excellent. Both nights we returned to our room at 5 to get ready to go out and had a bottle of wine. We went out about 7; and when we got back they had closed our curtains; turned down the beds; cleared away the glasses and bottle etc and left more chocolates on the pillow - fab snack when you get back from a night out!!!!Although; on the day we were due to check out (sunday); they did wake us up a 8 knocking to come in to clean the room as i had forgotten to put the do not disturb sign on!The staff were very friendly although we only encountered them in check in/out.Overall i would definately stay here again. Hotel is one of the best in Amsterdam; but i would definately not pay any more than i did. The Jolly Carlton is just as nice; and cheaper....... 229497,petrol1967,03/13/2007,Excellent Hotel experience Arrived at Central Station after catching the train from the Airport and kept right as we walked out of the Hotel. We crossed the road to be standing at the bottom of Nieuwezijds Voorbergwaal road. About 100 metres up on the left you will see the Hotel. Arrived at reception and the young girl was welcoming and informed us that our room was not quite ready; but she took my mobile number and said she would call when it was; so we could go for a wonder around the city. Once we were booked in our baggage was taken and stored until we were able to get into our room. About an hour later we returned to the Hotel and were shown directly to our room which as clean and well maintained with a good selection of toiletries. Bed was very comfy and had trouble getting off of it in the morning. Hotel bedroom was quiet and cleaned twice every day (in the morning and a turndown service in the evening) During our stay the staff were very friendly and professional and I would recommend this Hotel to someone who likes to be close to everything; but not quite in the middle.Within a 1 minute walk from the Hotel are a selection of bars and resturants and many places to have breakfast. Also a number of coffee shops are easily accessable if thats your thing. The Red Light District is a short 7 minute stroll away from the Hotel across the Damrak. 229497,BarryLondon,03/06/2007,Excellent Staff Stayed for three nights and the staff were outstanding - nothing was too much of a problem. Hotel room was facing the inside of the hotel so nice and quiet; room was large with a king size bed. Ate in the hotel one night and the food was of a high standard and not too expensive. Another night we used a steak restaurant (rio grande) just up the road and this was also good. Hotel in ideal situation close to Central station and within walking distance of a number of the tourist attractions. 229497,raavani,03/05/2007,enjoyable stay Stayed at this hotel last weekend of Feb 2007. Very satisfied with the experience. The hotel is at a good location about 5 - 7 minutes walk from the central station. The shopping street is just next to the hotel. Plenty of eating places around and you can also catch the tram to the rembrandt square for more options. It takes only about 10 minutes. The hotel room itslef was nice and clean and there is a free coffee and tea vending machine available 24 hours in the lobby. The lobby is also very nice; but there is no wireless access at least not for a handheld device. 229497,SzymonLuxembourg,02/28/2007,"Over-promissed / under-delivered" Planned a romantic weekend with my wife in Amsterdam in Feb 2007.I booked an exec. king room at Renaissance Amsterdam - got a fair price of under EUR 200 for the room; breakfast; free minibar; etc...The room was old; was facing inner-court; so you could actually spy on other people who had rooms on the other side of the court. Old and uncomfortable bed; ageing bathroom; well.... not of Renaissance or Mariott standard you would expect.Breakfast included in the price was served in the business launge - and was probably the weakest point of the entire stay - extremly limited choice and no taste.I would not recommed this hotel to anyone; unless you can get a room at under EUR 100 (this is what it is really worth) 229497,Sez2802,02/19/2007,Loved it! Excellent hotel; good rate from Marriott.com. Very good location! Much better than other hotels close by. 229497,Liat,01/30/2007,Very nice; central hotel Stayed for a long weekend. Very handy for the station - about 5 minutes walk. Reception staff are very friendly and helpful. We were given a complimentary upgrade to the club floor which included complimentary tea coffee in the club lounge throughout the day; free mini bar in the room (wine beer; no spirits) and drinks and nibbles in the club lounge from 5.30 until 9.00 each evening. Hotel room was very comfortable and spacious. Ate in the hotel restaurant one evening;which was nothing special; although again the staff were very friendly. We would certainly stay here again in the future. 229497,Bintang,01/27/2007,Great location Booked the hotel via the Marriott website which was easy to use. Excellent location; very near to the central station - we walked to the hotel from the station in only a couple of minutes.Reception staff were friendly but not the friendliest we've encountered but no complaints.It was our wedding anniversary and without us asking we received a free upgrade to a deluxe room which was spacious; very clean and had everything required of a 4 star hotel. We also received a welcome / congratulation bottle of wine upon arrival! A very nice touch.The hotel is very near the main attractions and only a short walk to Dam square and the red light disctrict. It's also near some very good restaurants including Gouchos just across the road which we used and would recommend.We didn't have breakfast at the hotel (which was quite pricey) but ate using a local delicatesen just around the corner which was lovely.Canal boat trips are next to the builing - ok but a bit boring.Would recommend this hotel and if we revisit Amsterdam we would stay here again. Typical 4 star hotel - very nice. 229497,GaryHLondon,01/17/2007,A great hotel; in a perfect location My wife and I are a regular visitors to Amsterdam and have stayed at numerous hotels throughout the city and for us the Rennaissance offers the best in location; comfort; service and value.OK it is a bit outdated in it's design and it doesn't offer the uniqueness of the hotels located in the Amsterdam canal houses but it does offer large rooms with extremely comfortable beds (served by lifts and not near vertical stairs); excellent service throughout the hotel from the check in desk to the very helpful and entertaining concierge; a substantial buffet breakfast (ensure this comes as part of your room rate) and one of the best locations in Amsterdam; giving easy access to the wonderful canals; the Jordaan Quarter; Centraal station; the main shopping street and the Damrak (if you must visit this awful area).I have stayed in a Club Room (offering free beer; wine soft drinks from the mini bar and access to the club lounge) but for the extra cost I think the Quality Rooms are better value.So if you are considering booking the Rennaissance don't be put off by the negative reviews; you'll get a lot of hotel for a little money! 229497,melyte,01/12/2007,smelled like an ashtray This hotel is very convenient to the train station and most anywhere you need/want to be in Amsterdam; but so are a whole lot of other hotels!We asked for (and confirmed again ahead) for a non-smoking room. We were assigned to a basement-like first floor room that smelled so bad that I had a hard time breathing. We called the front desk to ask for a non-smoking room and were assured that we were in one. When we told the front desk staff that there were cigarette burns on the same table that held the phone we were using; he offered to send a housekeeper down to spray something. He said no other rooms were available. A very pleasant woman arrived and we explained our dilemma. She told us that the occupant in the room just before us was a heavy smoker!! She called the front desk from our room and; suddenly; another room was available. It looked nothing like the hotel's photo of their rooms; but at least I could breathe.All the beautiful teaser photos on their advertisements are of the building across the street from the hotel with the dome. Apparently where they hold conferences.My partner and I are gold and silver (respectively) Marriott rewards members and this is what we got for our loyalty!! 229497,Parris,01/03/2007,Great Location My husband and I stayed at the Renaissance for two nights in September. The hotel was easy to find and close to the train station. We booked several excursions with the concierge desk. They were very helpful. The breakfast buffet was good; but expensive. (typical buffet). We ate several times at the brown pub at the hotel. The food was good. Our room was a typical marriot standard room. It was everything that we expected. I would stay here again. 229497,Dfenz,12/24/2006,Very nice hotel I stayed at this hotel for 2 nights while attending a conference in Nov 2006. The hotel was very comfortable; the bar very relaxed and the breakfasts very nice (if overpriced). My first floor room was quite spacious although as it faced the street there was quite a lot of noise that the windows did little to prevent coming into the room. The location is very central being close to Central station and the main shopping streets. The conference centre for this hotel is just across the street and its certainly a very beautiful surrounding to be spending a day in a former church!! 229497,pamnrobnemnernel,12/21/2006,Fabulous!!! My husband and I stayed at the Renaissance Amsterdam Hotel over the weekend and it was fabulous! First of all; it's only a 15 minute train ride from the airport and about a five minute walk from the train station (the train is much cheaper than a taxi!). It's very well placed. You can walk to everything. The entire staff is extremely welcoming; friendly and helpful. The hotel is beautiful; affordable and very clean. The room was a good size and had a mini bar. There were also several TV channels in English. The bed was VERY comfortable and had extra pillows! They turned down the bed for us at night. The hair dryer worked very well! The toiletries were really nice; which is good with the 100ml travel restrictions in place now. They have a nice shampoo; conditioner; body wash; lotion; shower cap; hand soap and face soap. They also supplied us with a razor and shave cream upon request. There were small bottles of mouth wash in the lobby restroom as well. There was complimentary coffee and tea in the lobby during the morning. They do have a restaurant and bar; but we chose to eat at the many wonderful restaurants out in town. The food was fantastic! If we ever go back to Amsterdam we will stay at this hotel again. The concierge was really helful telling us where to walk to for the canal boat tour and the Anne Frank House. They also stored our bag for us when we checked in early and after we checked out so we could walk around before leaving. Amsterdam is such a wonderful place to visit and staying at a great hotel made it even better.I hope this review is a help to you and have a great time in Amsterdam!Pam 229497,Febo17,11/21/2006,Convenient Hotel I stayed at the Renaissance Amsterdam for 4 nights on business. I enjoyed this hotel. The hotel is especially convenient to the Central Rail Station and the tram lines are only a block away. Facilities are modern and clean. Staff is friendly and helpful. My room was on the Club Floor. Club Lounge was quite convenient for breakfast and afternoon beers. I would definitely stay at this hotel again. 229497,APPhoenix,11/04/2006,Good city center hotel...would return. Stayed at the Renaissance for a weekend...first time to Amsterdam. It was in a good location; within walking distance to the train station; restaurants; pubs...Nice lobby; rooms were generic. Very nice front desk staff. Timely room service that was ordered late night. Also; the concierge was very helpful..recommended some great restaurants.I wouldn't consider the hotel luxurious by any means but I had a really nice stay and would return. 229497,webtrainer,11/04/2006,Got a great deal; real "American" experience Lucked into a $85 a night deal name your own price on Priceline; and was very happy with the hotel. As others have said; great location: three minutes from the train station; not in the red light district; friendly staff; early check-in; etc.My bride and I were on our honeymoon; and it was our first visit to lovely Amsterdam. We will be back; especially if I can get a great deal again!The Renaissance is a Marriott hotel; so you get the USA Today at your door every day. Not a real European experience; but as this was towards the end of our honeymoon; it was not un-appreciated to be sure. 229497,mandylawson,10/25/2006,a different class stayed at this hotel as part of a dfds luxury mini cruise break and proved to be just that. arrived at reception early but allocated room straight away; room very cosy; bathroom very spacious with lovely toiletries. went for a walk and on return pleasantly surprised to find champs and strawberries in room with compliments of guest relations officer bronwyn leroux. on arrival i had mentioned we were celebrating my husbands 40th birthday. this put the icing on the cake and made our stay very special. a beautiful hotel very peaceful fab staff; breakfast first class; what more can i say; will strongly recomend. 229497,SelenaBartlett,08/21/2006,Ask and it's yours! We booked interconnecting rooms at a fabulous rate of 230 euros per room per night for dinner; bed and breakfast. However once there the rooms we had been allocated were very small (we have three children who always have their own room). At the reception desk (even though the hotel was virtually full) the staff were incredibly helpful and showed me two other 'setups' that would have been appropriate. We decided to go for a bedroom with interconecting lounge (with sofa-bed) for a fabulous rate of 309 euros (for both bits). The rate incuded the minibar (the free chocolate went down very well with my three children) and the wine was a decent standard; in addition to this; it included breakfast at the club lounge which offered a wide enough range of breakfast choices and in the evenings from 5.30pm had free wines etc and hot and cold nibbles. It felt a little strange going into the lounge to get our 'freebies'; but once the room filled up the atmosphere was like a very chilled but lively (you get my drift) nice bar. Our children were the only ones there; but we did not feel self conscious and the manager when she saw our children there even went downstairs to collect colouring things for the younger two. The decor is rather peculiar and you are definately part of a 'chain'; but that actually worked in the hotel's favour in so much as the staff were all very well trained; the hotel was spotless and the 'american' attitude to customer service was very; very welcome!The restaurant (behind the bar) was fabulous and very inexpesive compared to other five stars we have visited in mainland Europe. 229497,Exsmoker,08/10/2006,Comfy; but that's about it. The hotel was generally clean and comfortable; and the staff was very professional; but the hotel itself was very generic. Once you entered the lobby; you could have been in any Howard Johnsons or Holiday Inn. There was no individulism. The location was good; being close to the train and canal stations and many tourist sites; but room service breakfast trays left in the hallways reamined there until well into the afternoon; and I was awakened very early one morning by a work crew hammering in the next room. 229497,KingDoody,08/05/2006,Not bad for a city centre hotel Overall a pretty good hotel. We had a standard room which was spacious and clean. I requested a high floor room but we checked in late and only got a 3rd floor (out of 8) which looked out onto a car park!Air con in the room was good but it was noisy from about 6 am outside the window so I'd recommend going for a high floor on the front (city streets in Amsterdam are quiet as not much traffic)Hotel staff were extremely helpful and pleasant and a definate plus point fir the hotel.We paid 189Euros per night per room without breakfast . It's easy to get breakfast in the cafe's close to the hotel so not a big deal. Overal value for money was OK.Location of the hotel was excellent; all major attracttions were within 30 mins walk - most within 15 mins and public transport was excellent and cheap.Other negative point was room had no tea/coffee making. 229497,suzmitchell,07/31/2006,...quite a contrast to other Renaissance After coming from London's Renaissance; I was a little shocked at the comparison. This is a very generic hotel; in a great location; and overpriced for what I received in room and services. It felt like I'd timewarped except the pricing was in futuristic figures. The hotel felt cold; emotionally and from the attitude of staffing. 229497,allenweiner,07/30/2006,We Will Never Go Back A mix of bad luck and bad hotel services turned our stay at the Renaissance into a nightmare. It was a bad omen when we had to walk to the hotel from the train station as it was too close for any cab driver to take us. The front desk was staffed by an inexperienced trainee who had major difficulties finding our reservation. The room was OK; but rather dark and the halls were dirty; lined with room service trays that had not been picked up. The worst feature was the lack of an in-room safe which is peculiar given that Amsterdam is a dangerous place in terms of theft of personal property. To that end; we had a carry bag stolen that night while we dined outdoors; and without an in-room safe; we were left to carry our passports on our person forcing us to spend half a day at the US consulate getting new passports ($200 later). We also lost a camera and diabetic supplies.The next day; we used the safe deposit boxes at the front desk for what was left of our valuables. Later that day; when we went to retrieve some personal items; we find that the front desk clerk neglected to give us a key to the box. Instead; she left it in an envelope with our room number in an empty break room. Luckily; nothing was missing.Even though the Marriott site says there is a fitness center at the hotel; the fitness facility actually is not part of the hotel itself and has a hefty premium charge. Not even the priciest Marriotts in New York have that fee attached for health club access.The last oddity was our ride to the airport. The concierge arranged it with a shuttle service advertised in the lobby; but we were taken instead by a private cab. That caused us to wonder just what鈥檚 going on at that place! 229497,saskatoonguy,07/28/2006,A modern American-style hotel in the heart of the city This is a modern hotel right in the heart of Amsterdam. The Renaissance chain is part of the Marriott corporation; and this hotel is perfect for North Americans who don鈥檛 want to endure the quirks of European-owned hotels. I paid 159euros per night in July 2006 (weekend rate booked through the Marriott website). I strongly recommend it.The room had air conditioning; a rarity in Europe. The chambermaid left two large apples on the table; and when I left a note saying 鈥渢hanks but I don鈥檛 care for apples;鈥?she replaced them with *four* of the biggest plums I had ever seen 鈥?a very nice gesture.Overpriced bottles of water were sitting on tabletops 鈥?at 4.50euros per bottle; don鈥檛 be tempted to open one! The hotel is not doing the customer any favors with water at that price. Instead; go to the nearby pedestrian street; Nieuwendijk; which almost (but not quite) borders the hotel on the north side; and stock up on goodies at one of the small grocery stores there. Don鈥檛 make my mistake of taking a taxi from the airport to the hotel; which cost me 47euros plus tip. Much smarter is to take the train from the airport to the hotel for a mere 3.60euros; and then make the short ten minute walk from Central Station to the hotel. 229497,andrewclauer,06/26/2006,Friendly; clean; wonderful as usual! I travel extensively; mostly in the US but 6-7 times per year in Europe; etc. My decision to return to Amsterdam for some vacation time is of course based upon the beauty of the City and its people; however; the decision is made that much easier by my knowledge that the friendly staff and great stays I've had at the Renaissance will be repeated. This is my fifth trip to Amsterdam for vacation; and my fourth stay at the Renaissance. I can honestly say that the level of overall almost ridiculously friendly and attentive service has actually increased over the past 4 years. From the moment of check-in; great attention is paid to making sure that guests are comfortable; and that all needs are met. As with many trans-Atlantic visitors; we all show up and want to check in at 10:00am. This hotel goes out of its way to help make sure that guests are allowed to check in as expeditiously as possible. They hold luggage; give waiting guests access to the executive lounge upstairs and continue to follow-up with housekeeping to make sure that the wait times are kept to a minimum. The hotel has a large compliment of staff; including bell persons; front desk attendants; concierge; etc. Especially helpful and detail-oriented is the Guest Services Manager (whose name I must admit I can't recall at the moment). She is always there to help; and aside from the fact that she always seems to be going 1000+ MPH helping everyone within a 100 mile radius; she provides the finishing touch on what is a truly spectacular guest experience.In addition to the 400+ rooms (and they have some really cool Junior Suites which feature private balconies); the Renaissance has wonderfully appointed apartment units; located in several adjacent historic buildings. During my last two extended stays (last one was almost 3 weeks; this one only 2); I opted for the apartments; so that I could have a small kitchen; and some extra space for all of my junk. Last year; I was traveling with a friend; and we got a two-bedroom; this year; I went with the one. The apartments are a wonderful and affordable alternative; and I would invite people to enquire as to their availability. In both cases of my apartment stays; I have had a wonderful view of the Singel; and associated people-watching opportunities. The apartments are modern; spotlessly clean; fully amenitized sans air conditioning. I've not had a problem with this; however; as the apartments seem to be floor-through; so that you get a great breeze; and there are ceiling fans throughout.The hotel's location is great; just south of Central Station; and within easy walking distance of all attractions in the Centrum. There are canal taxis/boats which launch from the area just in front of Central Station; and you can easily take them down to the areas of the museums; and zoo; etc.I must admit that in the times I've been here; I've only eaten one breakfast at the hotel's restaurant. It was a great meal (if a little pricey; as I recall). There are so many places to eat within 1 block of the hotel; that I always feel compelled to wander about. There are two British pubs which serve traditional grub (heart attack stuff - GREAT!); and there's a cute little bagel place just across from the hotel entrance on the Singel canal.During the past year; the hotel has added high-speed internet access to all rooms; and there is high-speed wireless all over the place (for a fee). There is a business center; where you can hop on and check email; and print a document or two. For guests on the Club Floor (or those - like myself - who travel so much for work that we've managed to get Marriott Platinum); there is a wonderful executive club; with seemingly endless food and drinks on the 6th floor. That's my rambling for the Renaissance. I can't possibly recommend it highly enough. Whether for a short stay for business or pleasure; or a longer-term stay in one of the apartments of Junior Suites; the hotel is absolutely great and the staff's friendliness and helpfulness is what will make you want to return again and again. IDuring the course of the last 5 years; I have spent at least 100 nights per year in hotels for work; from JW Marriotts in Oahu; to the top hotels in most US cities. WIth all this said; I can honestly say that the Renaissance Amsterdam is among my favorite hotels out there. 229497,burgo1804,06/26/2006,sure the decor is a bit dated but otherwise.. I stayed in the hotel with my wife for 5 days in June- and sure some of the decor is a bit dated- exposed bricks; low roof etc as others have said but overall I have to say that I was very happy with the Renaissance Hotel and would stay there againIt is in a great location- a very short stroll from Centraal Station so easy access by either via the rail network or to the airport; an easy walk to the excellent (albeit a bit hot) tram network to anywhere in Amsterdam and close to the sites in the centre. We walk a lot on our holiday and found we could stroll and/or tram to just about anywhere with minimal fuss in Amsterdam- the redlight district and the chinatown area are easy to get too- if you wish- the food was good in the latter and the sights in the former interesting to say the least.The hotel itself was very secure- big doormen always around; we thought at first just because some of the Ukranian delegation was staying there but they security was good our entire stay; helpful staff and a good breakfast which seemed good value to us. internet facility was easy to use and relatively cheapThe bed may have been a bit soft for our liking but we found the biggest problem was that the airconditioning wasn't as effective as we would have liked- the weather had just warmed up and sleeping with the window open could get a bit noisy late at night.Overall we enjoyed our stay in Amsterdam and the Renaissance was a good base for exploring the city 229497,RoyAM,06/25/2006,Avoid like the plague!! 325 euros/night for a single bed is a bit of a joke; especially when they add 22 euros/day for breakfast... This is so NOT a 5-star hotel. The room was exceptionally small and the bed was quite uncomfortable; the iron was tied to the ironing board so I had to pull the whole ironing board into the bathroom to fill the iron. Also; the fridge in the room didn't work; I had to climb behind the TV cabinet to get to the grubby balcony; and cleaning staff came into my room three times while I was in there; despite me clearly yelling 'just a moment'!To get to her room; my colleague had to take an elevator; walk down six badly signposted corridors; take another elevator; walk down another corridor; go through a fire door; then go down some stairs...I could go on; but I dare say you get my drift. Great location; dreadful hotel. Avoid like the plague!! 229497,ATripAdvisorMember,06/19/2006,Great Stay at the Renaissance I was somewhat apprehensive about my stay at the Renaissance in Amsterdam after reading some of the reviews here and at another site. I was happily surprised that I had a very nice time during the three nights I stayed there. The hotel is close to the train station and an easy five minute walk. I was checked in right away and someone was available to help with my bags. The room was clean and the bed and pillows were very comfortable. I called for a robe and adapter and it was brought up to my room within minutes. The hotel had a very attractive lobby and bar. There was a computer room on the first floor with internet access for a nominal fee. I felt that having to use your room key to get an elevator up was a good safety feature. I walked to most sights but sometimes took the tram back. All the trams return to the train station which is minutes from the hotel so I never worried about catching the correct tram; I just got on any one that was going towards the train station. I booked my room through Priceline and had a great stay at the hotel. The room and bathroom were nice and clean although I wouldn't say they were five star luxury fabulous. I would happily stay at the Renaissance on my next trip to Amsterdam. 229497,ange70,06/13/2006,top class hotel myself and my husband stayed in this hotel in feb 06; the room was a little smaller than the one we had stayed in Manchester England but the quality was the same the standards were high room cleaned daily; staff very freindly and helpfull didnt eat in hotel restaurant so cant comment if i have one complaint(and i think it is a british thing) there were no tea/coffee facilties in our room but there were in the reception and it was all free but i can live with that it can be a bit pricey but if you shop around there are some good deals and im a great believer in you get what you pay for and i got a 5star hotel. 229497,ATripAdvisorMember,06/03/2006,Excellent stay Location: Very near to the Railway Station. In the midst of many restaurants and busy streets and yet somehow the entrance of the hotel was quite; secluded and nice.Staff: Very cooperative in stay and helpful with directions and sight seeing tips. Spoke extremely good English. The Concierge was most efficient; polished and very helpful. The hotel and the staff had an overall good old English charm to it.Rooms: Our room was very good and large enough with attached shower and WC that was very clean. Rooms were cleaned everyday. Hotel Ambience: Very good; immediately you feel you are in a truly class place. Enough staff for all needs and very good lobby. Breakfast: Sorry did not eat there. Other Convenience: None as such except that it is near the station. Shops and museums are close by; as is I guess whole of Amsterdam is very compact. Many restaurants and internet shops abound around the hotel which we found to be very convenient. The day we arrived it was their monthly guest reception day and we were served free cocktails. Overall: Very Good. 229497,rsh1625,06/01/2006,Nothing wrong with this hotel. I also got a deal on Priceline and after reading a lot of reviews here expected to be uncomfortable. My room was huge (not a cozy Dutch interior but who needs wallpaper with all of Amsterdam outside). The staff were friendly and helpful. I did get room service (rushed before my airport shuttle even). Maybe some disgruntled lodgers have not stayed in some other hotels in Amsterdam. I've paid about the same; even more; for a lot less. Last good point; I had never explored this area as I usually try and stay closer to the middle and really enjoyed exploring the Brouwersgracht and around. Beware of rooms on the street; it is a lot busier and nosier than it first seems. 229497,mkc87,05/30/2006,Quiet; Clean; and Convenient I can't write enough about this great hotel about a block and a half from central station. It is pretty quite located next to the Singel Canal. Yet a short walk from the main strip for shopping; eats; and anything else you came to amsterdam for. Also you go left out of the hotel; and the tram/bus stop is right on the corner from the hotel taking you to the other parts of the city. Even feeling a little sick during my trip due to getting used to the different food; I didn't feel like I missed much being only steps from shopping; and food outside of the hotel. This hotel is pretty pricey if you go straight at it around $300 per night; but you can get it for less than half that if you book through priceline. 229497,Noldesh,05/16/2006,Not Great Booked 3 nights in this hotel on the hotel website; but this did not stop them from checking us out each day; meaning our door cards which give access to lifts; rooms etc; were cancelled each day. The first morning we received a phone call from reception telling us to leave the room as we were supposed to checkout. Despite providing our booking confirmation; they were adamant we had to leave. This happened the next morning as well; without apology. The rooms are generally very dated and lack tea and coffee facilites. As for the onsight bar or Kopel Cafe; the staff were rude; unhelpful and hard to find. It took over 20 mins to get served on the saturday night and then we could not have the drink we wanted as they had run out of glasses!! Overall; for the price; not very impressive. 229497,alexb2,05/10/2006,Poor value for money At 165 EUR/night corporate; this hotel is exceptionally poor value for money. Not at all up to the standards one would expect of a Renaissance/Marriott property. Bedroom was small; very dark; and claustrophobic. Windows don't open properly; and ventilation either leaves you too hot or too cold. Thin duvets; small beds and uncomfortable mattresses. The rooms and hallways have very low ceilings. Being 6'3 tall; I had about 2 inches of clear space between the top of my head and the hallway and bathroom ceilings! The hallways are dark and scarily univiting. Bedroom windows face into a prison-like central courtyard. No room service is available. The decor is like something out of a 1970's time warp. Paper-thin walls so you can hear the various bathroom noises of the person next door and above you!The only plus point might be its proximity to Central station. Bottom line -- Stay away! 229497,ATripAdvisorMember,04/27/2006,Amsterdam Hotel Nice hotel. They let us check in early and held our luggage for us to explore the city some more after check out. Clean; helpful staff. No problems. 229497,abece,03/22/2006,Great deal on Priceline We had one night in Amsterdam and wanted to be close to everything so this hotel was great. A five minute walk from Central Station and right on the tram line to the Van Gogh museum and the Rijksmuseum. And a ten minute walk from the Anne Frank house. The staff were very helpful and friendly; the hotel itself was ver nice. Definitely four star; also a decent size room for Europe. We got a Sunday night on Priceline for $100. 229497,roberee,02/17/2006,Good Hotel but Overrated We arrived at the hotel well after the check-in time but was told that they didn't have a room ready for us. They asked us to wait for an hour and said they would come seek us out in the sitting area when it's ready. Well; they didn't come get us and we had to go ask ourselves. They were; however; apologetic.The lobby area is very nice but it in no way reflected the quality of our room. The room we stayed in was on a lower floor and looked out onto a side street (courtyard) where the service entrance was and where the hotel employees took cigarette breaks. Everything in the room was dated. My initial impression was that it was eerily similar to rooms of Holiday Inns in the US. The beds are better than those at Holiday Inns but certainly not four star quality. The bathroom as a whole was dated as well. The redeeming part of this is that it was equipped with a great shower (awesome water pressure).The hotel is close to the main train station and is within walking distance to tourist sites. There are shops nearby and an internet cafe down the street. Also; nearby was a street full of restaurants that were open late night (BK or McDonald's was nearby as well; forget which one).Didn't use the gym because extra charge. Didn't try the restaurant; either. I would try another hotel if I go to Amsterdam again. 229497,lass,02/02/2006,Nice hotel with a great location Exterior 229497,Sacman,01/25/2006,Perfect location; expensive internet The hotel is only a short walk from the Central train station. The rooms; while a little small; are very American compared to other hotels in Europe. Someone traveling to Europe for the first time would be very comfortable. The rooms were very quiet. After an overnight flight from JFK I was able to check in at 9AM and get some much needed sleep. My only complaint is the hotel charges $20 Euro per 24 hour period for high speed internet access in the room. This access is for one computer only so it can't be shared if you are traveling with others. Overall service in the lobby and restaurant was outstanding. 229497,ATripAdvisorMember,01/20/2006,Stuck in the 70's! The hotel location is fine; but the hotel itself is very dated. Rooms are small and basic. We asked for a non-smoking; quiet room; and we got a room that reaked of cigarettes on the 3rd floor on top of the entrance. We moved to another room the next night; which was better; but you should be sure to check your room before you get settled in.The King bed is really just two twins pushed together with a fitted sheet over it. The cover sheets were weird too. There was not one complete cover sheet to cover both my husband and myself; but they actually make the bed up with two twin stuffed coverlets (like thin white quilts). The bathroom tub/shower is like a small plastic tub. Definitely not standard size bathtub. There also was a strange smell in the bathroom; like mold.Overall; if you're in town to take advantage of the legal herb; then who cares where you stay. But if you need a bit more than a Super 8-like motel; you should look elsewhere. 229497,usflyer,01/16/2006,Great location; average rooms; tough to park. Great location near the shopping district and within walking distance of the boat tours and other great area attractions. The hotel is laid out a little oddly; so it can take you 2 elevator trips and 5 minutes of walking to get to your room; but once there; the rooms are average Renaissance rooms. This means they are not particularly modern or luxurious (as some have been updated to in other cities); but they are very spacious for Europe and have everything you would need. This hotel is pricey ($185 for a weekend rate) and the location is kind of hard to find if you are driving (off on a side street; with not great signage). Also; parking is non-existent; so you either have to pay the hotel and park in the small garage (drive in an elevator and go up into the building) or find public somewhere else. Everyone speaks excellent English.I liked the location a lot and the ability to get Marriott points. Would consider this again in the future. 229497,Ali86,01/12/2006,Great Hotel I cant rate this hotel highly enough.Me and my my boyfriend stayed here over new year and had a great time.The location is good; about 5 mins from Central Station. We were easliy able to walk everywhere.The staff cant do enough to help and advise you (and they even sent home a jumper I had accidentally left in the hotel room after we left; free of charge!)If you miss the breakfast in the dining room; it continues to be served in the bar.The rooms are very nice and clean and we had a good view of the canal from our window.I would reccomend a stay here and will definatly be returning. 229497,RecentTravelerCinci,01/01/2006,Great location so-so room The location of this hotel was fantastic but as with any chain; you aren't getting the adventure of trying a local hotel. It is right near the train station and walking everywhere is a breeze. We were able to briefly see everything we wanted to see by foot in the three nights we stayed. it wasn't as nice as most Marriotts -- which I almost always like. The room itself was fine but the bathroom was nothing but basic. The hotel was always full of activity; which doesn't bother me but made it difficult to get in touch with the concierge. 229497,schrap2755,12/25/2005,Good Hotel; Good Location I have stayed at this hotel 6-7 time over the past couple years with my most recent stay November 2005. It has never failed to deliver a consistent product. It is a 5-6 minute easy walk to the central train station; has a very good Concierge Lounge offering a good breakfast as well as complimentary alcohol and appetizers in the evening. The corridors are quite long and twisted at some points making the walk from registration to your room seem forever; however once there the rooms are functional and basic. I have stayed in far nicer Marriott/Renaissance properties; but the condition of this leave nothing really to complain of. They beds are comfortable; water pressure fine as well as the size of the room. The location of the hotel is also quite nice. Immedicately to the right outside the hotel are several restaurants and cafes along the canal and easy walking to shopping. Overall; a good value if you can get rates in the 129-159 Euro range. 229497,ATripAdvisorMember,11/22/2005,Great Amsterdam Hotel I very much enjoyed staying at the Amsterdam Renaissance. I have stayed there many times. I find the location to be perfect. It is within walking distance to Centraal Station; trams; canal boats and the Metro. Taxis are usually cued up in front of the hotel; especially in morning and dinner time.The rooms are above average and exceptionally clean. Rooms that face the street do pick up some street noise but it鈥檚 unavoidable. The hotel is a bit expensive when compared to some surrounding hotels; but you get value for what you pay for.The staff is extremely friendly and helpful. The concierge desk is always ready to help; as well as the Guest Services Managers; Bronwyn and Christopher.Water pressure and plenty of hot water makes for a very comfortable shower. There are several restaurants in the hotel. Current security measures cause you to have to go outside the hotel to use the Koppel Caf茅; but its no big deal unless its raining hard.Marriott Elite members have use of the Club lounge on the 6th floor. It serves a complimentary continental breakfast daily; including weekends and generous evening refreshments. I must say that this is one of the nicest Club Lounges I have ever used. There is free use of the lounge computer to check e-mails and web sites. They just ask that you are reasonable on sharing time with others.My only disappointment with this hotel is that the heating and air conditioning are sometimes difficult to regulate. On hot summer days; the air conditioning feels week to me. On cold winter days; the heat is very strong; but I tend to like my room cooler than most people. The hotel will not provide you with a lot of old world charm. It is a business oriented hotel what you might be accustomed to in the United States. 229497,ATripAdvisorMember,11/15/2005,Very Pleasant stay at the Renaissance Amsterdam Just returned from a weekend in Amsterdam and had a very pleasant stay at the Renaissance Amsterdam Hotel. Ideal location; large rooms; great breakfast buffet and very attentive/friendly staff. The concierge bell staff were especially helpful. They recommended tasty restaurants and were able to get us last minute reservations on a Friday and Saturday night. The bellman went so far as to walk us up to the right street to get to the Indonesian restaurant. Haven't experienced that before. We would defintely stay at this hotel again and highly recommend it. 229497,ATripAdvisorMember,11/10/2005,Loved it! More photos 229497,Emmagale,10/11/2005,Higher Expectations For a 5 star hotel I expected better accommodations and better treatment. (The London Marriott Kensington the week before had been such a delight). Pros: location; housekeeping staffCons:Holiday Inn-ish rooms; abrupt front desk; concierge and doormenUpon check in; my bathroom had a extremely strong urine odor. I contacted housekeeping immediately and they hand cleaned the toilet area. The smell was still there several hours later; albeit less so; when they called to check at which point they sent someone with a steaming machine. I'm glad to report that this did the trick otherwise I would have required another room.The housekeeping staff have been responsive and attentive. The front desk; doormen and concierge have been curt; abrupt but polite. They have not gone out of their way to make us feel welcome that's for sure. The front desk has a problem with picking up the phone. I must have called 3 times before I finally reached someone. Concierge kept interrupting me when I was trying to ask questions; as if he couldn't spare the time.I needed a taxi one day and the doormen behaved as if he were doing me a favor. The taxi driver told me he had been waiting several hours for a more worthy fare to the airport and did not hide his unhappiness that my ride was only going to yield 8 Euros. According to him; the doorman can pick and choose the taxis waiting in the rank because they get paid part of fare by the taxi driver.....what a racket!For 309 Euros per night was a big disappointment. If you can get the rooms for 100 Euros a night; as some reviewers have; then I say go for it. Otherwise keep your expectations low. My husband and I have traveled a lot and sorry to say this has not been one of our most memorable experiences. 229497,denealio,10/07/2005,Not for everone For the timid American/Western tourist; this hotel will fit the bill: outside it's Amsterdam; but inside you could just as well be in Peoria.The hotel is clean; the staff friendly and the stay pleasant it's just that I would expect more from Renaissance; which I think of as the upscale part of the Marriott chain.Pros:- Easy walk to central station- Located in the heart of Amsterdam; easy walking to most sights- Safe/secure hotel (key needed for elevator)- Friendy English speaking staff- Excellent breakfast buffet (not always included; check your rate)- There are a lot of bad hotels in Amsterdam; and this hotel is much better.Cons:- No safe in rooms! (Desk staff happy to put stuff in hotel safe)- Looong hallways- Boring design; slightly outdated decor of rooms- Chain hotel feel.- No free wi-fi 229497,ATripAdvisorMember,10/04/2005,Better hotels elsewhere clean enough rooms; rooms small; no character long corridors better hotels for price . 229497,ENK1973,09/27/2005,Renaissance M o t e l !!! Thankfully I was redeeming Marriott Reward Points and did not have to pay for this hotel because most college dorms are nicer. Don鈥檛 be fooled by the curb appeal of the public spaces like the lobby. Rooms are in DESPERATE need of a refurbishment! The Mattress and furniture are deplorable as were the window treatments; bathroom fixtures and lighting. Equally bad were the guest room hallways. They are very musty and OLD Holiday Inn鈥漣sh鈥?Front desk staff was pleasant; when they happened to answer the phone; however; the Doorman and Bell Staff were the most UNFRIENDLY people I encountered in all of Amsterdam.I鈥檓 not quite sure how Marriott allows this hotel to continue to run under a Renaissance flag. I know that Marriott Hotels can sometimes vary in quality but this hotel should be listed as a motel with a nice lobby and meeting space. I will go back to Amsterdam; but I will not stay here again; free or otherwise.This hotel does have a great location and you can easily walk from the central train station. However; they neglect to mention this on their web site. ***NOT A FOUR STAR HOTEL*** 229497,ATripAdvisorMember,09/19/2005,I'd expect more... Everything appears as you would expect of a 4 star hotel until you get to the rooms which are a little bland although in good condition. My colleague had a room with no drawer space despite paying the same rate as me. The hotel is clean; the staff friendly and the stay pleasant it's just that I would expect more from a hotel of this rating. 229497,ATripAdvisorMember,09/01/2005,Great location; Nice hotel The hotel is located only a few short blocks from Centraal Station; so it is very convenient if you are taking the train in or coming from the airport. There are trams; restaurants and 'coffeeshops' in the neighborhood. Amsterdam is pretty compact; so you should be able to walk just about anywhere from here; or catch a cab or a tram if you are feeling lazy and/or the weather is bad.The hotel is equivalent to an American Marriott or Hilton; very nice lobby. The room was on the small side with one queen bed. Can't say much for the view. Concierge was very friendly; having tickets to the Van Gogh museum at the desk for sale.All in all; a good experience. I got a deal on priceline; if you have only 2 people in your party I highly recommend trying to bid for it (4 stars in central Amsterdam). At a rate of $100/night including taxes; the deal couldn't be beat. 229497,msanta,08/27/2005,Friendly staff makes up for average rooms We stayed in Amsterdam on a busy Saturday (SAIL 2005) and chose the executive floors for free mini bar and access to the executive lounge for snacks; drinks and breakfast. The staff is amazingly friendly in all sectors: reception; luggage storage; concierge; executive lounge. The room was as expected based on reviews on this site: no safe in room; soft bed (pillows good for us; however); and air conditioning that had one setting -- cold. In spite of this; we slept well; had a very pleasant breakfast and thoroughly enjoyed our time there. Their outdoor cafe is very pleasant; good for people watching and meeting friends. The location is great for the train station and major shopping end of the city. Even though it is close to the center; the hotel seems oriented to a quiet area.A couple other positives: 1) delicious chocolate on hand at reception all the time. 2) web site says 2 persons MAX in rooms; but calling the hotel directly got us a rollaway for our daughter. 229497,ATripAdvisorMember,08/18/2005,Great Hotel The Amsterdam Renaissance Hotel was an incredible value after getting a $100/day rate on Price Line. The rooms were large by European standards; spotlessly clean; and the staff were friendly; cheerful and eager to help. The hotel has a retaurant; but it is expensive; as most hotel restaurants are. The hotel has an off-site gym; which is less than a half-block walk. The location is great - very central to the downtown district and Dam Square. You can conveniently walk to a number of sights; and the metro will take you virtually anywhere you want to go at a reasonable price. Taxis are expensive in Amsterdam; so avoid them. The lady who; in her review; was worried about her pilates workout should have stayed in Los Angeles; or wherever she came from. This hotel is nice by American standards; much less European standards. For those travelers who are expecting an American-style Hilton; go to America. 229497,ATripAdvisorMember,07/21/2005,Great location with style My wife and I have just returned from a 4 night visit to Amsterdam. Thsi was our first trip to this exciting city and based on trip advisor reviews we selected the Renaissance Hotel and were very pleased. Location was great; a 10 minute walk from the train station; great choice of dining establishments in the neighborhood and a interesting 15 minute walk to the Dam. The staff were extremely well trained and the conceirge personnel were the best I have run across in a long time. Rooms were fine and A/C was welcomed. For the money this is a good hotel and will have my business on the next visit. 229497,ATripAdvisorMember,07/05/2005,Disappointment if you expect the five stars to actually shine The tiniest hotel room we have stayed in so far. My husband and I are going to be here for almost a week during the July 4th weekend and the only great thing about it is location. You can literally walk to absolutely anyplace around! The gym is external and is only available for an additional fee and if you thought you will get your pilates cd to work out - forget it. We had barely any room left to walk after our three international travel bags. Dated interiors; and a really really awful bed - no firm pillows and horribly aged springs in the bedding. No we would not consider staying here again. Believe me the over all quality of the room is a Motel 6 room - only much smaller and wayyy pricey!! (almost 380 euros/night) 229497,GBTravellerLondon,06/20/2005,Good location; staff; value Stayed here for weekend in June 2005; nice room but no safe in room; which was a shame. Aircon was not that good either. Staff at reception were excellent as were all others. Good breakfast buffet. Someone complained in earlier review that a five star hotel should not have bare brick walls. It wasn't that bad really; just a design of the period; probably late 80s. I found it quite charming. Good security in hotel. 229497,Johnwhiting,06/09/2005,not a 5 star but good location Stayed with 2 friends on 6 and 7 June. Previously asked for rooms overlooking the courtyard at the front. Ours looked out on a wall; our friends on a carpark. Rooms ok but bathrooms only 3 star standard. Very nice staff but overall a slight disappointment. 229497,ruben900,06/08/2005,Clean hotel; but not 4-star Stayed here for a whole week around Labor Day. This hotel was shown on websites to be a 4-5 star hotel. Not even close! The rooms were like college dorm rooms....very basic and marginally comfortable. The highlights were good location and a pretty good gym (extra charge). DO NOT stay here expecting the quality of Renaissance Hotels you find here in the USA or you'll be disappointed. 229497,film54,05/26/2005,Great stay! I really enjoyed my 2 night stay at the Renaissance in March 2005. I was very impressed with the lobby area and professional staff. Our room was very comfortable and clean with a huge bed. Friends were travelling with couldn't check in right away and got bumped up to a mini-suite for no charge. The location of the hotel was wonderful as well. Everything was in walking distance. Highly reccomended! 229497,ATripAdvisorMember,05/17/2005,Thumbs Up for the Renaissance Twelve of us just returned home from a river cruise which originated in Amsterdam. We began our vacation with an overnight stay at the Renaissance. Our unanimous opinion of this hotel is extremely favorable. The rooms were very nice and clean. The staff was helpful and professional; and; as most reviewers state; the location is superb. 229497,jszyman806,04/24/2005,Perfect location! This 4-star hotel is in a great location; a 10-min walk from the train station. Anne Frank House is a short 10-min walk. Museums are 25 min away; but very walkable. Rooms are standard. The hotel is nicely decorated. The concierge desk is very helpful. One hint-- buy tickets for museums and Anne Frank House from here or at the tourist info booth right outside the train station. This allows you to walk past everyone in line when you get there. What a time savings! Finally; eat at Humphrey's restaurant; just over a block away from the hotel. My friend and I ate there TWICE in our three night stay. For 18.95 Euro you get three courses with quite a selection. The restaurant is quite big with a nice atmosphere. More locals were there than tourists. How does white chocolate with egg nog sauce sound for dessert? I got that and a nice chocolate dish the next night. I got a deliciously prpeared salad with balsamic both nights (w/ sun-dried tomatoes; sweet peppers; etc.) One night I got the mixed grill; the other the grilled veal steak. Superbly done with lots of taste. Don't miss this one. We walked all over the city; looking to try something different. But; why pay almost double. We went back to Humphrey's. 229497,ATripAdvisorMember,04/06/2005,Great Stay great stay at this hotel. As everyone says - this is a great location. Convenient to everything in Amsterdam. Lots of nice restaurants; bars; internet cafes; coffee houses; etc. within a 5 minute walk. The Centraal station is also a 5 minute walk away and I took advantage of that to do day trips to the flower gardens and Delft. Very cheap and easy using the train - no need to take an expensive tour!I also can't say enough about the friendliness of the staff. They were so pleasant it was almost scary. I thought I'd stepped into some commercial. When I arrived at 2 there was no problem getting a room and I asked for one overlooking the street. They gave me a room with a nice view. The room was clean; nice; and everything worked so just what I'd expect in a 5* hotel. Since my flight was leaving at 10:00 p.m. - the staff offered a 3 p.m. checkout and let me store my bags with the concierge. Everyone was very-very - friendly - nothing seemed to be too much trouble. Also - great (free) chocolate at reception - I was offered some every day.I would definately recommend this hotel and would stay there again when I come back to Amsterdam. 229497,ATripAdvisorMember,03/25/2005,Great Hotel if you can get a good rate While this hotel is indeed somewhat dull; the quality of the hotel is excellent. As someone who came to Amsterdam for both business and pleasure; I appreciated the amazing location and the fact that the hotel makes everything easy. No stairs; large rooms (by Amsterdam standards); very cheap wireless in the lobby (important - don't go to the front desk to pay for wireless; they'll try to charge you 5 an hour - just turn your computer on; open the browser; and purchase a week for 15 euro). They're also very easy to work with on group reservations. Given that the hotel frequently gives very large discounts off their stated rates; you'd be hard pressed to do better. 229497,ATripAdvisorMember,03/03/2005,Absolutely fabulous My husband and I; together with two friends (all seasoned travellers); stayed here for three nights in December 2004. We thought the weather might be a little cold at that time of year so we decided to pay a bit more for Club facilities in case we needed that extra comfort factor. Wise decision. We arrived at the hotel at 9 am and were shown to our rooms. Massive bed; reasonable furniture; comfortable. Wonderfully friendly staff. We also arranged for a 3 pm check-out. Nothing was too much trouble.The mini bar is free as is a plentiful supply of chocolate and fresh fruit. The club lounge provides free internet access; a constant supply of tea; coffee; refrigerated drinks; complimentary breakfast and pre-dinner drinks and canapes. It was laid back and here's that word again - comfortable. Nearly forgot - board games too.The hotel has its own brown bar. It's centrally located with transport; restaurants; shops on the doorstep. We loved it. 229497,Frqflier,12/02/2004,Good Hotel; Great Location There are two reasons to go to Amsterdam and the Van Gogh Museum and the Anne Frank house aren't the top two. We went for the coffee shops and red-light district.The Renaissance is centrally located; in fact perfectly located. It is on a side street only a few yards from a canal and about a five-minute easy walk from the main train station. (That station by the way has non-stop service directly to Schipool airport; there's no reason to take a cab. Even the slow train that stops takes just 20 minutes.) The hotel has a nice lobby and many of the postings here about the state of the building are quite accurate although I didn't really notice it when I was staying there. I thought the rooms were decent sized and had no complaints about the bathroom or the physical condition of the property. I've stayed in worse; I've stayed in better but never once did I think the place looked shabby. We were actually impressed by the quality of the rooms; but we only saw one room and were quite happy with what we had for our four nights there.There is a small red-light district located quite close to the hotel as well as a fair number of coffee-shops a very short walk away; perhaps about 100 meters away from the hotel.Can't say enough about the convenient location. It's very; very accessible. Noise and check-in/out were not issues for us. As a matter of fact what was most memorable for us about our visit to this hotel was the amount of time we spent sleeping! Whether it was the lack of daylight when we were there; jet-lag or time spent frequenting the coffeeshops and red-light district we spent an awful lot of uninterrupted time in our hotel room sleeping late.We got a great rate on the internet and the combination of rate and location will easily make this our number-one pick on our next visit to Amsterdam. 229497,Europeanconsultant,10/26/2004,Buidling of the 70's I stayed 3 nights with my family (5 persons) in 2 connected double rooms on the Club Floor. I was amazed by the size and condition of the rooms. Dark; relatively small and low ceilings with almost no view. And the bathroom was really disappointing: small and completely white tiled with a white plastic shower-curtain. Not really what you expect in a 5-star hotel.Apart from that everything was fine: the room is nicely furnished and clean; I paid a great rate including free minibar; snacks and free access to the clublounge including breakfast. The location is very good and the employees were friendly and helpfull. It is really the building (dating back to the 70's) that is disappointing. But if you can get a cheap rate; you can try it anyway. 229497,theoshow2,10/13/2004,"Renaissance" more like Dark Ages! This place is a dungeon. The rooms are dark and drab. I requested a non smoking room; and it was given to me; however; I had to walk about 10 minutes through horrible hallways before I arrived at my room. The bathrooms smell horrible and have no upscale qualities...I got kicked out of my initial room because the bathroom sprung a leak...I thought Moby Dick was in the tub for heaven's sake. The maintenence guys were a gag! What's up guys? They did compensate me with a nice dinner voucher though. On the positive side; it's location is strong to quite strong--close to central rail station and walking distance to main attractions. Overall; if you get a super cheap rate; ahead and book the sucker; otherwise; shop around. 229497,ATripAdvisorMember,09/07/2004,Great Stay at AMS Ren Arrived on 8/21 at 11 a.m. prior to check-in time to a desk line 5 deep with all before me told rooms ready at 3. No members line or club floor line. Finally get to desk to discover the club floor room we had booked had been upgraded to Ambassador Suite and room was ready. This more than compensated for the queue. Card access elevator to club floor and suite is next to lounge. Suite is 2 full rooms; one as bedroom with king bed and one as living area with pull out sofa. 2 full baths; 2 minibars; bathrobes; slippers; bath condiments; bowl of fresh fruit as welcome amenity. Each room also had doors to double rooftop patio area with table and chairs looking at Koepelkerk. Usual tvs; magazines in room; etc. Lounge had morning and evening buffet and in evening had beer selection and wines. Soft drinks; tea and coffee available all day with some fruit and automatic expresso machine. Best part of lounge was Bronwyn who made our stay more pleasant.Room decor was standard Ren; but very roomy and comfortable. This hotel may be a 4 rather than a 5; but this suite guaranteed a pleasant visit and I would strongly urge those staying here to pay more for the club floor. The reviews here convinced me to do so and I found it worthwhile. 229497,rdamore,09/06/2004,Decent but NOT 5-star Got the hotel through priceline--- at $100 per night. overall i'd say it's good but dissapointing. it's supposed to be a 5-star hotel; according to the guides. in reality it falls short. Location was great. Just a 5-minute walk from Centraal Station and 10 minutes from the red light (party) district. Service was fast but I do have one complaint. You have to prepay to use their business center....5 euros for 15 minutes of internet. You can get 15 minutes for 1 euro at any internet equipped hash house in town. Anyway; when the machine rebooted on me after almost finishing a long email; the desk lady told me she could not refund my 5 euros. I know it's a small thing; but a truely 5-star hotel would give you back your money and may even give you a coupon for a hotel massage. But this place have me Howard Johnson treatment.No pool; which a 5-start hotel must have.Hallways are ugly brick and dimly lit. Makes the place feel like a women's prison.Inside the room; everything's fine. Bed was comfy. AC worked great. They cleaned the room daily. Shower was fine. Room was quiet.Overall; not bad; and definatey worth $100; but whoever called this a 5-star hotel needs a brain scan. 229497,ATripAdvisorMember,08/28/2004,Good for the price Overall; we had a pleasant stay in this hotel. Upon our arrival we were issued a room with two double beds; but the staff was quick to switch us to a room with a double bed as we desired. The lobby is beautiful and elegant; keep a look out for little bags of Haribo gummy bears that are complimentary at the front desk. The staff was attentive; and roomservice was great. My only complaint is that it was a bit hot in our room; despite the fact that the temperature outside was a bit chilly. We think it has something to do with the layout of the hotel which does not allow for any cross-ventilation whatsoever. The airconditioner did not seem to work; but we opened a window and were comfortable. The location of this hotel was perfect; in my opinion; almost every sight to see in Amsterdam is accessible by foot. The hotel is about 5 minutes walking from Centraal Station; and about 10 minutes to Dam Square and the Red Light District. And by the way; we smoked the whole time in our room; even though it was non-smoking; and never received a complaint from the staff. 229497,Paul75,08/25/2004,Overrated; do not spend too much there. I was lurred by the 5* rating. The hotel is definitely worth 4*; but not more. For 5*; you would expect that everything is perfect. I find that the hotel is nice; but by no mean luxurious. Although the entrance has a marble style; the corridors and rooms have walls with raw brick. My room was noisy (but it was not on the patio); I would have expected thicker windows to filter the noise from the street.The location is very convenient.I found the personel very friendly; specially the concierge; this was better than average.The hotel was crowded; we had to wait 15 minutes in line to be seated for breakfast...I got the best rate through the hotel web site directly; and it was 135 euros breakfast included. 229497,ATripAdvisorMember,08/16/2004,Very friendly staff; aged rooms Booked the Visa special offer for 135;- Euro per night including breakfast for 2 persons.The lobby is big; nice and comfy; the staff very friendly and helpful.Our room was very spacious for Amsterdam; with a kingsize bed; iron/ironing board; Tv with Internet and even Playstation; BUT unfortunately we could see and smell the age of the room. The curtains were yellowed; the furniture had little scratches; and the bathroom had just 80's charme with a bathtub with stains and little mold on the shower curtain. The amenities were ok.Try to get an special-offer including breakfast; it's really delicious (but 21 Euro per person is just overpriced)Our resume: Rooms need to be renovated in order to call the Renaissance a real 5 star hotel. 229497,TinaG,08/09/2004,A real treasure We are spoiled Americans; and though we like to travel; we also like a good night's sleep in comfort. This hotel is probably the best deal in Amsterdam for people like us. It is AIR-CONDITIONED!!! Bathrooms are quite good; and this hotel is tucked away in a quiet side street with lots of trees. Very friendly hotel staff helped us find the places we wanted to visit; and even booked our canal tour. Discount rates are available on the internet which beat many of the charming small hotels with no A/C or elevators. It was the perfect place to crash after a long transatlantic flight. We didn't try the breakfast. There are so many cafes and restaurants nearby; eating is no problem. If you're into it; (we're NOT) coffee shops are a block away. 229497,polarb,07/03/2004,Genuinely friendly hotel I got this hotel through priceline and did not know what to expect. I was pleasantly surprised. The staff were genuinely friendly and very helpful. Forgot toothbrush? No problem; we'll send one right up (on a silver tray...). Roomservice late at night? Coming in 20 minutes. The room service food was excellent and well presented.The breakfast buffet is good and not too pricey; with fast service. Not a very impressive amount of TV channels; but hey you are not in Amsterdam to watch TV are you?!The location is great: It's very central; close to the tram stops; yet in a fairly quiet side street. You could use this hotel for business; working from your hotel room; or for pleasure - getting anywhere from the hotel is a doddle as it's close to the central station and tram stops.The beds are good; there is a minibar and the bathrooms are OK. The rooms are of a very good standard; although the interiors in the hallways are a bit worn. The lobby is fantastic and is a place you can just sit down and relax after a hard day's sightseeing.Tip: If you have a laptop with a wireless card; scan for networks. When I was there a company provided free access to anyone in that street. 229497,mfhstid,06/08/2004,A good deal The Renaissance is probably one of the better hotels available in Amsterdam. While it lacks some of the 'character' associated with smaller non-chain hotels elsewhere; its reliable; spacious rooms offer excellent value in what is often an off-puttingly pricey city. Its location; no more than 5 minutes walk from the Centraal station; is excellent; assuming that you're not dissuaded or offended by a smattering of red-lights further down Spuistaat (and if you are; Amsterdam is probably best avoided!). The rooms; especially if you can get one of the patio ones; are enormous by European standards. On the downside; breakfast; as in other chain hotels; is a ludicrously overpriced 25 Euros. From my room; there was also some nightime noise from outside; but not enough to present any inconvenience (and it was entirely absent when I was in one of the main hotel rooms). Overall; an excellent deal; particularly if you can snaffle a room; as I did; for about USD 110 per night. 229497,ATripAdvisorMember,05/30/2004,Great Service; Dingy Room Stayed for 5 days. Great service; everyone was nice and helpful; which you expect from a 4 star. The lobby is nice; but waiting area and restaurants are rather unremarkable. The room is a typical Marriot room complete with all Marriot furniture; printed materials etc. The problem is; all the furniture seems rather old and used. Dingy is the right description; and the bathroom needed some bleach - moldy crevices etc. I would stay there again; but not expecting much. 229497,ATripAdvisorMember,05/06/2004,funky econo rooms this is a good hotel be careful not to get the economy room unless you like it funky the first time i stayed here they gave me a room across the alleyway from some restaurant's food prep area the room had worn out furniture but the bed was comfy and the windows opened anyway in the late afternoon i started hearing pots and pans clanging and this went on for several hours plus a bunch of steam and smoke from cooking food came in the window luckily the shower didnt drain so the next day they moved me into a normal room which was fine 229497,DixieHollins,05/06/2004,Rennaisance Hotel Stayed at the Rennaisance Hotel for 6 nights in May.Room was spacious (for Amsterdam). Excellent bath and bed. Comfortable and quiet. Staff was very experienced and competent. Enjoyed a room service breakfast served hot and on time. Location is excellent. 229497,ATripAdvisorMember,05/04/2004,Big; yet friendly and very helpful First time in Amsterdam. A last minute business/vacation and the hotel provided one of the warmest greetings at checkin we've ever experienced. The conceirge(sic) service was excellent since we did not have alot of time to plan (they showed incredible patience!). The staff were as friendly as the wonderful people of Amsterdam; the room clean and modern. The location sensational; easy reach of tram and within walking distance of the train station. Would easily stay again! 229497,kvf1,04/21/2004,Restful; quiet; well placed I have stayed in the quaint; small hotels of Holland and enjoyed them; but I keep coming back to the Renaissance. I wouldn't disagree that it lacks the local flavor of a 4 room Dutch bed and breakfast; but it does exude the European roots of fine inn keeping. Very quiet; very clean; and very well placed. I have stayed here many times for both business and pleasure. The beds are comfortable with down tops; the bath rooms are well appointed; and the staff helpful. With a location that borders Central station; two main thoroughfares; and the red ligh district- the ability to duck into a quiet environment is wonderful. I do not eat here; there is too much of culinary Amsterdam a walk or tram away to settle for expensive hotel food. There is a wonderful pub attached to the rear of the hotel offering the finest in Belgian beers. Only one time did I have a problem at this hotel- a missed wake-up call. Without requesting it; the desk clerk took half off one night and arranged for a free taxi to Schipohl Airport. That's service. 229497,Cypsi,04/20/2004,Could be in America..... The location is excellent; close to the station; but then again Amsterdam is small! If you can get a good internet rate; and don't want to stay somewhere that has character; then it is a good choice. The room was typical of an American four-star hotel - big; well furnished; comfortable - in fact it could have been any similar hotel in America. The only unusual thing was the low ceilings. Bathroom was a bit small; but very clean and modern. A big hotel; so rather anonymous in feel. 229497,ATripAdvisorMember,04/04/2004,Lovely Hotel We stayed for 3 nights and got a fantastic deal on the internet which worked out at around 脗拢35 each per night. The hotel is lovely and we had a well appointed room. The staff however were not very friendly and we were made to feel unwelcome. The breakfast was expensive but well worth it. The downide was the alley way we used when walking which was poorly lite and a t the end of it we were plagued by drug pushers on the upside there is a fantastic fish and chip shop at the end of the alley!! 229497,ATripAdvisorMember,03/28/2004,Nice Hotel; Amazingly Beautiful Visitors..... ! Was in town for a week of vacation; and decided to see the sites. Beautiful location; walking distance to so many interesting sites and excursions.Check-in very slow; over three hour wait. Staff understanding; but not overly sympathetic. Upon gaining access to my room (suite -- kitchenette; sitting room; king bed; etc...); the first thing that happened was that I walked in to find a stunningly beautiful; naked young 'lady' (early 20s; about 5' 8; it seemed) standing in the middle of the room smiling at me.... I could only stare and say Hello... After a very awkward period; I forced myself to look away; go back out the door and head down to the desk to inquire. With a wry smile; the desk clerk stated that the guest of the prior patron must not quite be finished with the room -- and she suggested that I return later.... now I understood the check-in delay!Upon returning a couple hours later; the room was clean; made-up and empty of the stunning 'guest'. C'est la vie!!! Later; I believe that I saw her picture in one of the table-top 'model' books kept in the room.The stay was without unplanned incident after that. The room and food quite fine. Would do it again. 229497,schombo,01/21/2004,Great Stay; Clean; Great Location Just got back from a weeks stay in Amsterdam at the Renaissance and had a great experience. Hotel is a 5 minute walk from the train station and situated on a side street near the Singel canal. Lobby is large and nice; Conciegre was helpful all week; staff was nice and friendly. Location is great; a quitck walk to the tram station the next block over and about 6-8 minutes from dam square. Close enough but not too close to the more crowded parts of the city. Nieuwerk St is a block away providing coffeshops; resteraunts; and sandwitch shops. I got the hotel as part of a proceline package so I can't comment on the rate but the overall package was good for New Years Eve week. Agreed; the hotel is not so european looking but has all the things you expect in a 4-5 star hotel. 229497,ATripAdvisorMember,01/07/2004,Never Ever Again The room was clean and comfortable and most of the staff were friendly. That's the good news. The bad news: -hidden charges: we were informed that breakfast was not included after we ate the first morning; -arrogant management: I left a note for the manager asking why we were not informed of the breakfast charge earlier; and never received a response; -unhelpful staff: the concierge told me that the hotel did not sell museum passes; although that service had been advertised; -rude bellmen. I personally didn't mind walking a quarter of a mile and taking two elevators to reach a room on the fourth floor; but some elderly patrons may want to think twice. 229497,ATripAdvisorMember,11/09/2003,Good but not Great Stayed here for four nights late October; early November. The location is fine; near Centraal Station; the Jordan; Old Centre. The room was above average; although the bathroom was rather spartan. We asked for our room to be changed after the first night due to the noise from the nightclub and people yelling in an alleyway. The hotel was very accomodating and moved us to a room on a higher floor away from the music (they even moved all of our bags). Didn't eat there; but they serve complimentary coffee and tea in a nice sitting area off the lobby. Except for a large stain the the bed spread and side of the bed; the room was quiet; clean and well appointed. The special guest sevices on the TV (seeing your bill; movies; etc.); did not work; but we weren't interested in them anyway. It's a fine hotel; however; next time I might stay somewhere closer to the museum area; which seemed a little more upscale and charming. P.S.; they're also doing a good bit of street repair around the hotel right now; so there is mud (and walking over wooden planks in the street) as well as noise from this. 229497,ATripAdvisorMember,11/04/2003,Terrible Service This is a case of an opportunity missed.Upon arrival my hopes were high. The hotel is in an excellent location close to the Old City plus the Jordaan etc. The reception was impressive and the rooms are large; but it's when you ask for something the hotel falls down. We had to ask 3 times to be moved to a room with a Queen/King bed from one with 2 singles.The in room entertainment didn't work for our whole stay; (3 Nights) the healthclub is an extra charge; (not expected in a 5 Star hotel!) When we went the Swimming Pool and Sauna were both our of order and then we were charged 8 Euros each for the smallest steam room in the world by the extremely rude receptionist; you expect more from a Hotel claiming to be 5 Star!Finally there is a large nightclub in the basement of the Hotel. We were woken on two nights by booming music and when this issue was raised it was dismissed out of hand as 'we don't own it'!In short I would look for a hotel in the same area but which delivers on more modest claims rather than accept the very poor level of service we received during our stay.Dan 229497,ATripAdvisorMember,09/02/2003,Good Hotel albeit a Chain We stayed here for a couple of days in July; just after staying in the Canal House Hotel. The Canal House has loads of charm and I loved it; but the Renaissance is in a great location too. Also; the food is excellent. Although it is a chain hotel; quite frankly; as soon as you walk out the door; there is an infinite amount of Amsterdam Ambience. The Renaissance also has those modern things we sometimes want in a hotel; such as Internet access. It will be a toss up which hotel we stay in the next time we visit Amsterdam; as we were perfectly content in both. 229497,fundog,08/23/2003,The Renaissance Rocked This was a great hotel in a central location. I stayed here over Christmas and the concierge recommended an excellent restaurant for Christmas dinner. The hotel was quiet and the rooms were a decent size. The coffee and teas and fireplace in the lobby were a nice touch. 229497,ATripAdvisorMember,07/30/2003,Good comfort but boring showReview(1153787; 'full'); 229497,WirralChris,07/05/2003,Chain Charming showReview(1128875; 'full'); 229497,ATripAdvisorMember,07/03/2003,Request an Apartment Unit showReview(1127470; 'full'); 229497,Kodomo,07/01/2003,Nice hotel not nice service showReview(1120905; 'full'); 229497,ATripAdvisorMember,06/30/2003,if you're looking for chain "charm" in Amsterdam showReview(1119425; 'full'); 229497,ATripAdvisorMember,06/24/2003,Wonderful weekend! showReview(1107700; 'full'); 229497,ATripAdvisorMember,05/29/2003,Great bargain for a 5-star showReview(1031652; 'full'); 229497,ATripAdvisorMember,05/15/2003,I seriously heart this place showReview(995981; 'full'); 229497,ATripAdvisorMember,04/22/2003,Great hotel; great location showReview(978220; 'full'); 229497,ATripAdvisorMember,02/24/2003,8 nights of bliss!! showReview(860663; 'full'); 229497,lass,08/28/2008,Achtung ! Baustelle !!!!! showReview(19641260; 'full'); 229497,lass,08/19/2008,Nickel showReview(19641259; 'full'); 229497,lass,07/03/2008,Hotel bien situ茅 showReview(18529921; 'full'); 229497,lass,06/19/2008,Hotel en travaux ! Bon confort; bien situ茅; mais accueil 脿 la r茅ception glacial ! showReview(17438200; 'full'); 229497,lass,05/21/2008,belle decouverte malgre les travaux en cours showReview(16597096; 'full'); 229497,lass,05/08/2008,Gerne wieder showReview(16597081; 'full'); 229497,lass,05/07/2008,hotel tres bien situe et tres agreable showReview(16597082; 'full'); 229497,lass,04/29/2008,Excellent confort showReview(15568287; 'full'); 229497,lass,04/22/2008,A SELECTIONNER SANS HESITER showReview(15568286; 'full'); 229497,lass,04/09/2008,Nous nous attendions 脿 mieux ! showReview(15568284; 'full'); 229497,lass,03/17/2008,hotel tr猫s bien pla莽茅 . showReview(14731354; 'full'); 229497,lass,03/12/2008,Tr猫s bien situ茅 showReview(14731353; 'full'); 229497,lass,02/17/2008,buon hotel showReview(13975381; 'full'); 229497,lass,02/06/2008,涓ぎ椐呫亱銈夋銇勩仸銇欍亹銇儧銉嗐儷 showReview(19168517; 'full'); 229497,lass,01/03/2008,A noter; sans r茅el enthousiasme ! showReview(13195430; 'full'); 229497,PepeMF,12/12/2007,Muy centrico pero pesima conservaci贸n de habitacionesy limpieza escasa radiador de calefacci贸n roto 229497,GuestClub,11/15/2007,Simple;efficace un hotel digne de son groupe! showReview(10843924; 'full'); 229497,lass,10/17/2007,tres bon hotel a reserver les yeux ferm茅s showReview(11310429; 'full'); 229497,lass,10/14/2007,tr猫s contents showReview(11658500; 'full'); 229497,lass,09/24/2007,moyen showReview(11658498; 'full'); 229497,Babylone54,08/16/2007,Bien plac茅 mais pas aux normes Marriott showReview(8433532; 'full'); 229497,lass,08/13/2007,Bonne situation et bon rapport qualit茅/prix showReview(11449593; 'full'); 229497,lass,03/13/2007,D茅cevant. 5 茅toiles bien situ茅 mais tr猫s tr猫s bruyant. showReview(11394741; 'full'); 229497,lass,03/11/2007,杩疯矾銇倛銇嗐仾寤婁笅銇с仐銇熴€?#x201d; showReview(19160430; 'full'); 229497,lass,02/24/2007,銈偆銉夈儢銉冦偗銇伅銆岄珮... showReview(21802232; 'full'); 229497,lass,09/26/2006,銉偗銈ㄣ偣銉堛倰瑕嬨仸銇勩仾銇?#x201d; showReview(19158928; 'full'); 229497,lass,09/13/2006,銆愩偄銈偦銈广€戜腑澶銇?.. showReview(21801645; 'full'); 229497,lass,07/28/2006,绲愭銈堛亜銇с仚銆?#x201d; showReview(19158321; 'full'); 229602,aspine67,12/31/2008,Great value The hotel is in a great location - 10 minutes from the Eiffel Tower; 1 minute from restaurants; bakeries and supermarkets in the Rue Cler area; and about 3 minutes from the Ecole Militaire metro station. There's even a direct bus to the Champs Elysees outside the hotel; although we never used it (took the metro). It's a very safe area and we didn't have any problems walking back from the Eiffel Tower at 10pm at night. The free Internet access in the lobby is brilliant.Must do: You must go up the Eiffel Tower at night - 9pm is a good time as the queues are shorter. The lights on the Eiffel Tower flash for 10 minutes on the hour at nights and it's the most beautiful sight.Must try: crepes at Cafe Ulysse en Gaul; breakfast at Cafe du Marche (both at Rue Cler); across from the hotel - Fontaine de Jade for good Chinese food and Le Bosquet for excellent French onion soup; and Punjab restaurant (1 minute past the Ecole Militaire station) for great Indian food and some of the best restaurant service in Paris. 229602,lhinesabc,12/14/2008,An "ok" stay I just returned from my second stay at this hotel; this time with my older parents in a second room. While I have read the enthusiastic reviews of the hotel on this website; I have to say they may be creating an impression that may not meet expectations. The rooms are indeed on the large side for Paris and are prettily decorated and somewhat cozy. The bathrooms are very standard; but do have nice towels. The neighborhood near the metro and the Rue Cler is great and the two computers in the lobby are a wonderful convenience. I did not find the staff;except for Frederique; to be very friendly; though they were efficient. The hotel itself is beginning to need renovation; with peeling paint; stained wallpaper and badly stained carpeting in both of our rooms. The noise factor is a problem. The walls are paper thin and the noise from the elevator and staff banging around starts at 6:30am. We are not light sleepers; but it was tough. I will probably investigate other hotels before staying here again. 229602,jpi,12/11/2008,Weekend in Paris at Hotel Relais-Bosquet We stayed at the 3 star Hotel Relais-Bosquet in the RueCler district and it was 2 blocks from Eiffel Tower park. Everything was right outside our hotel and the metro 1 block away. This is the second time we have stayed in this district but this location and hotel was very good. Recommended by Rick Steves; we got free breakfast which was good. Also; booked an online special so it was only 130 euros/night with free breakfast and 2 tickets to the Louve. The desk personel were very helpful with all our needs. Extras:Two free computers available in the lobby; clean and neat even tho the building was on the older side; updated room with big bed and wonderful fresh feeling sheets; flat screen TV (in case you need CNN); two wastebaskets in room; refrigerator in room with coffee/tea making service; updated bathroom with separate room for toilet; big; fluffy towels. Restaurants in the area are abundant from small cafes to full scale. The bakeri around the corner is wonderful and a grocery store that sells good inexpensive wine just by the metro. I would stay at the HOtel Relias-Bosquet again and recommend it for a true Parisian experience in a wonderful neighborhood. 229602,ColWarne,12/06/2008,Best value in Paris! I've used quite a few Paris hotels and this was certainly an excellent choice. A very comfortable hotel in a very nice district of Paris; with easy travel to all the attractions. Staff extremely helpful - for example; when we were wrongly told that breakfast was served until 12 on the Sunday and we appeared at 11.15 to find the room being vacuumed; we were immediately offered what turned out to be an excellent (and cheaper!) breakfast in the room. The costs of the room compared well with Paris hotels generally; especially the reduced rate for 3 days. Tea and coffee facilities are provided; which is often not the case in Paris. Decent size bath towels too! Minor quibbles were the fact that free internet was provided; but that the signal was very weak in the room we had. However; there are two free computers to use in the very comfortable reception area. And there was some minor sound disturbance from water draining from another room and people using the stairs; but we were so tired it didn't matter. I鈥檝e already booked to stay there again; on business; so that's got to be the best recommendation. PS: The restaurant recommended by reception - Le Bosquet; over the road - was excellent and very reasonably priced. It鈥檚 also worth travelling into the Marais to eat at L'Epouvanteil (6 rue de Jarente). Lovely food from a three course menu @ 28鈧?and a brilliant host; who really wanted a group of 10 of us to enjoy our time there. 229602,FrequentTravelerWDC,12/01/2008,Another Fantastic Stay We just returned from our fifth stay at the Relais Bosquet. We were accompanied on this trip by our ten year old granddaughter who experienced her first visit to Paris. The hotel staff was; as always; exceptionally cordial and most helpful. Our room was a perfect accommodation for three and the service staff maintained the room in perfect order. The two lobby computers with Internet access proved to be a great resource; especially for our granddaughter who couldn't wait to e-mail family and friends back home in the USA with descriptions of her daily adventures in Paris. We look forward to many more stays at the Relais Bosquet. This hotel is truly a Paris gem. 229602,lifeisinthedetails,12/01/2008,Adequate The hotel is located near Rue Clur street and convenient to a train station. The area is cute; although there were homeless on the street. As this was our first trip to Paris we picked this location by ratings on Trip Advisor. In hindsight being near St Michel would have been a better location for us. We always seemed to be transferring trains at St. Michel. St. Michel/Latin Quarter also has great dining options.We ate breakfast on Rue Clur street instead of at the hotel which was very enjoyable. Brought pastries at night on Rue Clur to bring back to the hotel. Also enjoyable.As far as the hotel itself; it was ok as a base to sleep. For about the same price we stayed at the Montigue on the Gardens in London for the duration of the trip. So comparing the two; the entire staff at Montigue on the Gardens went way out of their way to be helpful and make sure our room was perfect; the staff at the Hotel Bosquet did not. Not that the staff did anything wrong; but when you are on vacation you value that little extra attention; even if it is a smile or asking how your day was going. Based on the other reviews here I guess I had higher expectations.Paris in general was great. Our experience was that people were generally helpful and nice. We felt like welcome guests in the city. 229602,TravelllorNy,11/28/2008,Best Hotel This is a gem of a hotel.. ideal location with great places to eat 1 block away.. main bus to the city-champ de elyses; louvre 2 blocks away and metro ideally located 3 blocks away.. free internet; free tray for cofee....The staff is really phenomenal who are ready to help for anything you need.... further many city tours will pick up at the hotel including the airport taxi... Overall excellent.. definitely a great hotel to stay 229602,LovesToTravelAround,11/26/2008,Nice my room 229602,c1119,11/24/2008,Hotel Ralais Bosquet Paris- 'Fabulous' My friend and I just returned from a trip to Paris and we couldn't have picked a more perfect hotel. Hotel Relais Bosquet is in an adorable neighborhood. We were a few blocks from a metro station and one block from a picturesque walking street where we could shop at boutiques or purchase fresh fruit; flowers; meats and cheeses. Or sit at one of the many cafes and people watch. Two doors down from the hotel is a wonderful corner bakery where we purchased sandwiches and then walked two blocks and ate in the park with a breathtaking view of the Eiffel Tower. The first impression from the staff was very telling. I e-mailed the hotel while in the states to get information and received an immediate response from one of the employees; Christian; our new french friend. Their personal touch sets them far above other hotels that I have stayed with on previous travels. I hope to return to Paris soon and I will definitely be staying at Hotel Relais Bosquet. 229602,RBL52,11/24/2008,Perfect Parisian Experience We just stayed at Hotel Relais Bosquet for a week ending on November 20; 2008. We had done extensive research about the hotel and were thrilled to find the positive comments we had read were justified. The staff at Relais Bosquet could not have been more accommodating and helpful with information; especially bus and metro directions and restaurant recommendations and reservations. Their genuineness and willingness to help made our stay so comfortable. Our room was on the top floor (#64) and the view out the window at night of the twinkling Eiffel Tower was magnificent. The electric blinds and quiet neighborhood made sleeping very conducive; which was quite helpful. We felt it was a bargain; especially for the size of the room and bathroom facilities; at 205E a night. The Rue Cler neighborhood in which Relais Bosquet is located was perfect. It is walkable to many places (stores; outdoor markets; bistros; boulangeries; patisseries) and also situated near 3 metro stops and 2 bus lines; all which helped us to see as much of Paris as we could in the most efficient manner. It is a perfect location to see the traditional tourist sights of Paris; while providing a quiet nieghborhood at the end of the day to return to and have a glass of wine while watching Parisians on their way home from work stopping at Rue Cler's many outdoor markets. The best part of the hotel's neighborhood is the abundance of truly excellent well-priced restaurants offering various styles of cuisine; from modern trendy French; Basque; traditional French; bistro food - all priced very competitively. It is our pleasure to highly recommend Hotel Relais Bosquet; its personnel (Christian; in particular); its location and its ambience to all age groups. (Even though there were no children at the hotel when we were there; it would be a perfect location to stay with children; as the surrounding Rue Cler market area and park near the Eiffel Tower would provide great areas for children to run and play.) 229602,ComingFromCanada,11/16/2008,Recommended We had a great stay at the Relais Bosquet. It is really well situated; nice rooms; friendly staff; and reasonably priced. We had originally booked a standard room and moved to the superior after the first night because my husband's feet hung off the end of the bed in the standard room. He's 6 feet tall. The superior room was larger with a much larger bathroom. It was quite nice; and worth the 20 euro upgrade. 229602,funtimes7,11/09/2008,wonderful hotel !! Wonderful small hotel in terrific location so that you can walk to Lots of landmarks! Christian was the most welcoming; helpful hotelier we encountered on our vacation! He send tons of information prior to our trip and was so warm upon our arrival.The room is small (typical European) but clean and had terrific blackout shades!highly recommend this hotel and will stay here if we are in Paris! 229602,caTravelFan1,11/06/2008,Exceptional Hotel!! Our Room 229602,davidleeds,10/28/2008,Location makes this hotel a great place to stay I agree with most of what has been said about the hotel. I'm a Rick Steves fan and his tips make all the difference in our trips. The location is perfect for walking or buses or the metro. The restaurants in the area make a stay in Paris affordable as did the food shops. We liked Tribeca the best and it is really great value with a main course including tip and tax from 9 - 11 euros . It is a pity that all the outdoor eating is really off limits if you aren't a smoker. The hotel itself is somewhat tired in the public areas and there are plans to redo it sometime in the future. I was initially put off by the amount of dust on the carpet in the halls and am surprised it hasn't been noted in any review. We had a superior room in the courtyard which we requested.and it was very clean. It was a good size with lots of storage; two large windows in the bedroom and one in the bathroom and very quiet in terms of noise from the outside. While smoking is permitted there was no hint of smoke.The windows were always left open by the cleaning staff and the room felt fresh and airy. The bathroom had a big tub and shower which was great and double sinks with lots of counter space and there was always hot water. It is also great if you have to rinse out clothes and hang them up since there are racks that work really well. The one drawback was the toilet which was in a separate room but it was across the room from the bathroom and felt very closed in. It was beside the bed and the sound of flushing from other rooms could be heard. The breakfast was ample and the staff serving it excellent. Christian and the other men at the front desk were all pleasant and very helpful. While I have noted some issues with the hotel I would still recommend it highly. The tea/coffee bar in the room was a plus and having real china and cutlery a nice touch. We felt comfortable; safe and happy with our choice of hotel and neighbourhood 229602,Europerules,10/26/2008,Wonderful Location; Great Staff Front of the hotel 229602,pomodoroCt,10/25/2008,Ooh la la! The perfect hotel in the perfect neighborhood; Rue Cler. Fantastic staff; delightful petit dejeuner; lovely room and spacious bath; immaculate. A place you wish never to leave and are eager to return. Whatever you need; it's there; in this sweet small property that lets you feel like a Parisian. I still swoon over our time there and have pictures on my nightstand....do stay there; you will love it. 229602,Moneychanger,10/21/2008,Great Location Good; clean; quiet; room with all the amenities of a large hotel. Good bedding; large fluffy towels etc. Very friendly and helpful front desk staff.Friendly dining room staff.Excellent buffet breakfast.Complimentary in-room WiFi. Good location close to many of the more popular Paris sights.Safe; clean district. 229602,OhioDiane,10/14/2008,Simply the Best! We really loved everything about Hotel Relais Bosquet. The front desk staff spoke perfect English and were so helpful. They gave us restaurant recommendations; maps; tips for the metro; and really went out of their way to make us feel welcome and comfortable.A special thank you to Frederica Christian!!We stayed in room #55 which had a nice view of the Eiffel Tower. We especially liked having coffee and tea fixings in the room along with a nice fridge to store water etc. The room was spotless and well appointed.We highly recommend this hotel!! 229602,Mazowin,10/13/2008,Loved the Relais Bosquet We spent 4 nights at the Hotel Relais Bosquet in early October. The hotel is extremely comfortable and cheerful; rooms are ample in size for two people; and the closet space is exceptional. I loved the bathroom with an actual shower door (important for Americans who are used to shower curtains/doors). One morning the light in the toilet room was burned out---we meant to tell the front desk but forgot. Nevertheless; the light was replaced by the time we returned to our room in the afternoon. Good attention to details here.We faced the street with two large windows; but we never heard any street noise unless we wanted to. Location cannot be beat---access to the Metro; Rue Cler; and city buses is very easy. The hotel is within walking distance of major sights; and there are many restaurants and cafes nearby. Frederique at the front desk was extremely helpful with making dinner reservations and calling cabs; and she did it all with a smile! 229602,baillie9,10/11/2008,Fantastic family stay in Paris We stayed at the hotel on our friend's recommendation and we were really impressed with the friendly service and convenient location. The rooms are very comfortable and clean. The reception staff helped with our restaurant bookings and gave some useful recommendations for local shopping. There are so many wonderful cafes; bakeries; chocolate shops to die for - so closeby. It is only 5 minutes walk to the nearest Metro station.We would highly recommend the hotel as good value for families like us from Australia 229602,RogueFour,10/05/2008,Very happy! We stayed at Relais Bosquet for three nights in early September. We were very pleased. First; the location was terrific ... close to the Eiffel Tower; restaurants and the metro. There was also a great little bistro across the street that we visited often.We arrived early; and even though breakfast was technically over; they allowed us to eat and served us coffee as we waited for our room to be readied. They let us store our luggage as well.We stayed the first two nights in a standard room. Wow; a view of the Eiffel Tower! Sure; it was a small room; but I have stayed in smaller in Europe; so it wasn't a problem. We knew in advance we would have to switch rooms to a superior for the third night (we booked late and that was the only way they could accommodate). We packed our stuff; but just had to leave it in the room and the attendants moved it for us!The superior room; well; what can I say? Wish we would have booked it for all three nights if we could have. Very roomy for Europe; and of course; we also once again got the Eiffel view!Great base for Paris; clean; with free wireless in the room. You should feel very comfortable reserving this boutique hotel. 229602,Ozduo,10/04/2008,Great hotel in perfect Paris location Date: 4 October 2008We stayed at the Hotel Relais-Bosquet for 4 nights in the last week of August. This was our first trip to Paris and we found this hotel's location in the Rue Cler district to be perfect for visiting many of the main attractions and also for dining out. Our Superior Room was bigger than we expected for Paris and we had a view of the top of the Eiffel Tower. The electric blinds and the roomy bathroom were also great. Special thanks to Frederika who was always smiling and very helpful. 229602,lmg11,09/18/2008,A Great Choice for Paris We were really happy with this hotel. We booked two rooms online; and the management immediately sent an email notifying us that our request for rooms together would be accommodated. The rooms were clean and comfortable; with good air conditioning. The hotel provide free wireless internet with 2 stations in the lobby for guests. The location is very good; you can walk to the Eiffel Tower; there are great restaurants and bakeries on Rue Cler on the next block; and the Metro stop is close by. We would definitely stay here again (and I hope we get the chance!) 229602,traveller30,09/15/2008,Our little secret in Paris. Loved this hotel. I booked this hotel last February for our trip in September. We were a group of 6 and took two superior rooms and two standard rooms. Christian is valuable asset to this hotel as the service I received from the time of booking to our departure was notting short of excellant. Nothing was a problem and every email was answered in the most professional manner. The hotel is small and holds a cosy character in a beautiful area of Paris. Our room was on the 5th Floor and was a very good size. The beds are very comfortable and the decor was gorgeous. We had a great view of the Eiffel Tower from the second floor up and what a sight it is to see it sparkling a night. The bathroom was very nice and absolutely spotless clean. Our room was cleaned every day with fresh towels replaced. Tea and coffee facilites and the flat screen tv has Sky News; Cnn and BBC. Air conditioning is available and they have fantastic free internet facilities in the lobby. The staff make this hotel; they are extremely friendly; helpfull and welcoming. Christian organised our shuttle transfer to and from the airport which was so handy; and spot on time.It is a mere 20 minute walk from Le Tour Eiffel and the Seine. The area is quaint; stylish and typical French and has a very relaxing atmosphere. There are some gorgeous restaurants and cafe's in the immediate area. It was wonderful to sit outside with a beer or glass of wine and watch the world go by.We will definately be returning to the Relais Bosquet for many years to come and I would have no hesitation in recommending this hotel whether you are with friends or taking a romantic break; you will not be disappointed.I nearly don't want to tell anyone about this hotel; because I want to keep it our little secret.We just loved it and send a special thank you to the hotel. 229602,holidayloverFalkirk,09/10/2008,Great little hotel Great hotel in really nice area with good access to m茅tro and nearby monuments such as Eiffel Tower and Les Invalides. Very clean and comfortable with great continental breakfast as well as polite serivice. Stayed in Room 33 (superior) which is one of largest rooms we've stayed in in Paris with great view of top of Eiffel Tower. Would not hesitate to recommend to friends. 229602,travelbugeurope,09/07/2008,Book. This. Hotel. Now! the view from the garden room 229602,aussiefam5,08/31/2008,Parisian Gem We loved our stay at Hotel Relais Bosquet. We stayed in room 33 which was clean and extremely comfy even for my 6ft7 husband! Lovely view of the top of the Eiffel Tower. Great free internet access in room which enabled us to use our laptop to research excursions. Abdenore at reception was always polite and helpful; booking tours; taxis etc.Location was wonderful; we walked to Eiffel Tower; river; Champs Elysees and most sites but also near enough to Metro for tired feet at the end of the day.Particularly liked breakfast on Rue Cler; Cafe du Marche became a favourite stop. Spending time in such an amazing city as Paris was made all the more special by our excellent choice of quality but affordale accomodation at Hotel Relais Bosquet. There don't seem to be many other 3 star hotels that would have met our criteria: Clean; Comfy; Quiet; Good Location; Air-Conditioner; Lift; Metro close; Decent size room; View of Eiffel Tower; Tea and Coffee making; Refrigerator; Free WiFi access; Room safe. Highly reccomended and would love to stay here again! 229602,donsue1986,08/31/2008,A wonderful "home-away-from-home" The Hotel Relais Bousquet was simply charming. Cozy and extremely clean. Nice reception area. Elevator available to upper floors (although it is extemely small). Room was nice. Had light blocking shades (nice for an afternoon nap!). Had A/C (a real find in Paris!!). If you use the Rick Steve site; you get free breakfast! We didn't know that until the day we checked out. Great area. Lots of wonderful cafes and groceries. Walking distance to Eiffel Tower (great night light show). Convenient to Metro (L'ecole militaire). A wonderful hotel. We'd go back !!! 229602,bnparks,08/21/2008,Great Hotel in Paris A wonderful Hotel located centrally in Paris. Great charm within; quite neighbourhood; and good restaurants nearby as well as other amenities such a laundry. Compliments to Christian as he is a great help both during all our booking questions and during our stay. Highly recommend a stay at the Hotel Relais Bosquet! 229602,enjoytravel8,08/11/2008,Charming Hotel in quiet part of Paris We stayed at Hotel Relais Bosquet during September 2005. It was our first trip to Paris and we thoroughly enjoyed staying at this charming hotel. The size of the room was adequate. The hotel staff was very friendly and informative. I especially liked the location of this hotel. It was in Rue Cler area and we enjoyed the short walking distance away from the Eiffel Tower. We walked to the Eiffel Tower in the evening couple times to enjoy the beautiful lights! There is a great cute bistro down the street called Cafe du Marche as well as assortment of bakeries; chocolatier; and other great eateries down the street. 229602,briancli,08/04/2008,Great Little hotel Stayed here based on the positive TA reviews and was not dissapointed.The hotel is in; what to me is the nicest part of Paris; the 7th Arrondissment. The area; whilst close to many of the towns main tourist sites; retains a charm an a residential feel to it which is missing in many other parts of the city.It is an upper end; three star; property. We were in a standard room; no. 34. It was spotlessly clean and very well equipped with; amongst other things; air conditioning; a mini bar; flat screen TV and safe. It wasn麓t particularly large but perfectly adequate for the two of us. The bathroom was a decent size with a good powerful shower in the smallish bath tub; adequate toiletries and big; fluffy towels. Free internet access in the lobby was a nice added touch.This is not ;by any means; a super deluxe hotel. Don麓t expect a doorman; 24 hour room service; etc. That said; it is clean; friendly and very comfortable. It fully deserves is high rating in the TA reviews. 229602,daisymaescragg,07/28/2008,Relais Bosquet is in the center of the real Paris! I read reviews for months before choosing Relais Bosquet for our 30th anniversary and this lovely little gem did not disappoint us. Getting room #64 is worth the price of a superior room rate (195 Euro; or $300.) You truly can watch a 2/3 view of the Eiffel Tower twinkling from the bed! Of course the free use of internet in the lobby is great; but the favorite amenity for this High Ball drinking southern gal is the Ice Machine!! There is a coffee maker in the room; a refrigerator; and great A/C. The fantastic Metro is a block away; and with no longer than 5 minutes between trains; you can get anywhere in minutes. Be sure to buy 10 tickets at a time (a carnet) and you won't hav to waste a minute in this beautiful city! (aThe electric shades are loved by all; and you are right in the middle of the bustling rue Clare neighborhood. I really get weary oftravelers complaining about street noise--I would never travel without little foam earplugs. Brush up on your French;-this is truly a place the locals love; and not all the cartes (Menu) are in English; although most wait staff understand English; it is appreciated if you at least attempt a few words. 229602,12984736,07/28/2008,Excellent choice for our family out of our window down to the bakery which serves tasty quiches 229602,BeHappyM8,07/28/2008,Nicest Hotel in Rue Cler area We stayed here because from our Trip Advisor Research it appeared to be the nicest of the Hotels in the Rue Cler area. And it was!From the moment Frederica welcomed us by name to the time our pick up van took us to the airport; Frederica was a welcome font of knowledge and information and maps and suggestions. And what she couldn鈥檛 help us with; the two free internet computers in the hotel鈥檚 pretty lobby solved for us.Our room a double superior room; was exactly what we were hoping for in Paris; elegantly furnished with a view of the Eiffel Tower that we marvelled at day and night. The room was ample with a big; comfortable bed; two large windows for light; a big TV; desk and room safe. The windows had electric shutters to block out the light and the noise so we slept soundly after our days of wandering the beautiful streets of Paris. The bathroom was a good size with a strong hot shower and a separate toilet in another room; almost unheard of in Europe. There was also a walk in wardrobe with an automatic light that activated as you walked past it which was particularly useful for those that need to visit the toilet in the middle of the night.Breakfast was not included but there was a bakery on the corner to the left and Rue Cler with multiple cafes and another bakery to the right. Rue Cler is just the most beautiful market street; especially on a Sunday; and definitely worth a visit. The close proximity of Relais Bosquet to the Eiffel Tower; a really good landmark to get you back home; The Ecole Militaire; the Invalides; the hop on 鈥?hop off bus; the Metro and heaps of cafes and brasseries make this an excellent yet not too touristy location. 229602,TravelingWill,07/26/2008,Wonderful stay; great location for seeing Paris The two of us stayed for a week in May 2008. The hotel is a ten-minute walk from the Eiffel Tower and the Seine. The rooms were very clean; and the staff was helpful when giving advice or making a special dinner reservation. The rooms are air conditioned; and after spending a day around the city; the cool room at night was truly welcomed. Our room's window overlooked the street; but there was little street noise. There are room-darkening shades so you can sleep in if you want.Our room was a standard room with a double bed. We didn't spend much time in the room--gone all day and in the room only for unwinding after dinner and for sleeping. With its great location and friendly staff; the hotel served its role superbly. 229602,ElsbethDamian,07/20/2008,Excellent Paris Neighbourhood Experience We booked this hotel based on the Rick Steves travel guide; and were completely satisfied with the rooms; the breakfast; the service and the helpful staff. The location alone will have us stay there again-- the Rue Cler neighbourhood isn't a touristy area; despite its proximity to major attractions. The market street is lovely to stroll; and there are great restaurants nearby.We are middle aged travelling without children; and this hotel met all of our needs. 229602,TravelerRocklinCA,07/19/2008,A Wonderful Hotel I stayed at this hotel with my husband and son. We loved this hotel. The room was very comfortable and nicely decorated; and we really appreciated the light sound screens over the windows. The location is great and the staff are very friendly and helpful. Highly recommended! Thanks for a great stay. 229602,daisybelle65,07/19/2008,Wonderful Hotel Booked this hotel based on Rick Steves Paris Tour Book. Very well located in the Rue Cler area. Very quiet location. We had a superior room on the 3rd floor with a view of the Eiffel Tower - lovely. When we checked in we mentioned Rick Steves Book and were given complimentary breakfast - saved money and was delicious. Room service of the complimentary breakfast was also included. The room and bathroom were a nice size for Europe and clean with very adequate air conditioning. It is not terribly hot in Paris but can be very muggy and humid so the air conditioning is welcome. Plus you can keep the window closed avoiding listening to the street noise. We spent 8 days there and were very comfortable. The rooms have an electric room darkening shade that is great. The only problem was that sometimes with jet lag we woke late because of the darkness. The staff was always helpful and internet access was free and very accessible in the lobby. The area has many restaurants to choose from and is within easy walking of the metro. It was also conveniently located to the #69 bus which traverses the city and all the major historical sites. We knew of this bus from reading Rick Steves book. The Eiffel Tower was about a 10-15 minute walk from the hotel and since it stays light out until 10:30 PM a late picnic at the tower was very nice after a long day sightseeing. Would definitely stay at this hotel again and thank Rick Steves for the recommendation. 229602,Raddie28,07/12/2008,Great Location in a Beautiful City After reading the reviews on this hotel in Paris we weren't disappointed. This hotel has a great location. We had a view from our window of the Eiffel Tower - fabulous! Just around the corner were many quaint little eateries. It was within walking distance to a few of the attractions in Paris. We stayed in a deluxe room which we found comfortable. You don't really spend alot of your time in Paris in the room anyway - if you do you may need to figure out why. I wouldn't hestitate in recommending this hotel to anyone. I will certainly be looking it up again when I revisit Paris. 229602,ShellOb,07/12/2008,Great hotel I stayed at Relais Bosquet with my partner early in June.The hotel is situated around the corner from one of Paris' most renowned streets; Rue Cler.Rue Cler is a cobble stoned street lined with fabulous produce stores. It really comes alive on Tuesday-Saturday where you can find great fruit/veges; deli; cheese shops; bakeries etc; as well as a few decent restaurants (Tribeca is good); and around the other corner; Bosquet is also great.I would definitely not consider eating breakfast at the hotel as it costs 15 euro per person.The room itself was small but liveable; and the bathroom was fine. The metro is about a 5 min walk from the hotel. Eiffel Tower is 10 mins walk from the hotel. The metro is a breeze; and is a great efficient way to get around the city.I would definitely stay at Relais Bosquet again. 229602,SusanLLosAngeles,07/03/2008,Great Small Hotel We spent 5 nights at the Hotel Relais Bosquet in one of their superior rooms. The room was a very nice size with a dresser and wardrobe for our clothes. Our room and bathroom were both very clean. The hotel provided nice bathroom amenities and there was a regular hair dryer which was great. My only very small criticism is that the housekeeping staff was not very good about replacing things; but as soon as we told the front desk it was taken care of.The breakfast buffet was wonderful and included in the special rate we got. If it had not been included it would have been 15 euros per person; pretty expensive. The buffet had juice; cereal; fresh fruit; ham and cheese; wonderful rolls; croissants and pastries and a couple of hot items. The coffee each morning was excellent . The fellow who ran the breakfast room was terrific.There is free internet access which was very nice.Everyone at the front desk was very friendly; helpful and accommodating. In particular; Frederique and Christian were outstanding. They always went the extra mile for us. For example; when Frederique checked a website for us she wasn't sure if the information was up to date so she called them and got the correct (and completely different) information. The Relais Bosquet is located right near Rue Cler which is a real neighborhood street; with lots of places to eat; and every kind of store (fruit; cheese; bakery; etc.). It's a great location; convenient to the Metro and within easy walking distance of the Eiffel Tower; Les Invalides and other sites.I would love to stay there again and would highly recommend it. 229602,DBooger,07/02/2008,Great; despite a touch tired I'll echo the previous comments: outstanding daytime desk staff; fantastic location; clean rooms; surprisingly quiet given its great location. The hotel is 2 blocks west of the Rue Cler market; and several blocks north of the Ecole Militiare metro stop.I learned about the Rue Cler market AFTER arrival: it is basically a 2 - 3 block (mostly) pedestrian mall with prepared food; groceries; bakeries; wine shops; flowers; etc. This area seems to get a LOT of English-speaking tourist traffic; which made me happy. I tried my pidgeon French; and most vendors happily switched to English. We picniced in our room once for lunch; once for dinner.Don't be put off by the lobby or the rooms; which could use a little cosmetic freshening.The daytime desk staff is wonderful; warm and helpful. The night desk staff is adequate; but polite. If you need special assistance; get it done between 9 a.m. and 5 p.m. 229602,barley5,07/01/2008,Lovely Hotel - Nice Location We stayed in the Hotel Relais Bosquet our last night in France; and by the time we got there; we were very tired. Fortunately; the bed was plenty big enough for us (two fairly large people) and the hotel room was large and pleasantly decorated. We could see the top of the Eiffel tower from our room; and it was a short walk to see it. Breakfast was a bit expensive; but it was very good. There was a problem with our reservation; they had us down for the wrong day; but it was corrected and we were given our room in a reasonable amount of time. On the day we were checking out; we weren't leaving until later in the day; the hotel nicely allowed us to store our luggage until we were ready to go; about 3 in the afternoon. After we returned home; I was charged a fee for not showing up on the day they thought we had made our reservation for...one phone call cleared the situation up with their apologies.I would definitely recommend this hotel to anyone traveling to Paris. 229602,lmllvm,06/26/2008,My Paris Hotel! I loved this hotel! Whenever I go to Paris; I will stay there. It is not very big nor is it very fancy but it is in a perfect location. It is close to all forms of transportation and within walking distance of quite a few popular sites. The rooms are small but very neat and clean. The beds are WONDERFUL! I had never slept on a springless mattress and I want one! The staff was excellent! I love them! They were so helpful and fun. We laughed with them all the time. 229602,JeffreyN,06/23/2008,Absolutely wonderful in every respect. Loved the Relais Bosquet. This clean; charming; small hotel is located right in the heart of the 7th arrondisemont and adjacent to the Rue Cler market. The hotel is upscale and professional in every respect. It actually exceeded our expectations; and this was our 4th visit to beautiful Paris. The staff of Girard; Christian and Frederica are very professional and helpful. The superior room was spacious by European standards and the bed was firmer and newer than our bed at home. The room was cleaned and kept immaculate every day. We stayed 7 days. Each day we enjoyed the excellent breakfast and coffee; which other reviewers under-rate. Of course we received the breakfast for free; because we found the hotel through Rick Steves recommendation. We had a nice view of the Eiffel Tower; convenient internet access for our email; and wide screen TV. The bathroom was also very good with everything you need. See if you can request room 64; it is perfect. In summary; this hotel deserves all the high praise it receives. We intend to return to the Relais Bosquet on our next trip to Paris. 229602,rji1962,06/06/2008,Perfect location We stayed here for 3 nights last week. This is the perfect little hotel to stay in central Paris. It belies its rating as a 3 star. Free internet; flat screen tv with english news channels and Villeroy and Boch crockery in the rooms are not to be found in comparable hotels elsewhere. The rooms; whilst small; are impecably clean (more so than many 5 star hotels we have been to in other parts of the world). Its location next to the Rue Cler; metro and walking distance of the Eiffel Tower; Invalides and Rodin Musuem make it very well placed. The italian restaurant along the Rue do Champ d De Mer is very good; esp if you are a veggie.The most important thing however; is the front desk team's care. Unfortunately another guest somehow checked out with one of our bags but the front desk team were hugely embarrased. Accordingly; not only did they compensate us for this (without us asking or expecting) but they traced the bag and send it on to us in the UK; no doubt at quite a cost to them. Personally; I think that is exceptional service. 229602,CaliforniaFrank,06/01/2008,Great Hotel and Friendly Staff We stayed at the Relais Bosquet for 3 nights in May. We have stayed in Paris other times and this was our best lodging. It is conviently located in the Rue Cler area. Close to the Eiffel Tower and shops and restaurants an easy walk. Free internet; and air conditioning; and as other people have mentioned the electric shades to darken the room.Staff was always available and courteous.Highly reccommend this hotel. 229602,Sandra909,05/26/2008,Live like a Parisian! We stayed here for 4 days in May 2008 for our first trip to Paris. At first glance the hotel felt small and maybe a tad worn around the edges; but within a few days the nice location and great staff had won me over completely and I would gladly stay here again. The hotel was quiet; comfortable; and clean. Our room looked over the small courtyard and we never heard any traffic or noise. The small frig in the room was great for storing our purchases from the Rue Cler market street (that is just as cute as the pictures show) and from the fresh bread bakery next door. It was nice to stay in a small hotel with local flavor that didn't feel like a chain hotel. The neighborhood is safe and clean. Metro is located 1 block away and Rue Cler is on the corner. The Eiffel tower is also a short walk away. Free internet terminals in the lobby.The staff was also very helpful. They helped us locate a lost piece of luggage; gave us maps and directions; recommended restaurants; and were able to book a last minute shuttle to the airport.The hotel was great to come home to after a long day of sightseeing. In fact; we spent one rainy day just hanging out in the neighborhood because it was too perfect to leave. You will quickly get into the habit of going to the bakery for bread in the morning; buying fresh fruit on Rue Cler; and greeting the locals as you head back to your hotel or sit at one of the many cafe's in the neighborhood.Some people may find the neighborhood too quiet; or may expect more amenities from a hotel; but for us it turned out to be just right and far away from the tourist crowds; which is just what we wanted. 229602,mssavion,05/24/2008,Just delightful! From the moment we walked into the Relais Bosquet lobby; we knew that we were going to have a great time. Christian was there to greet us; and he even remembered me from our emails when booking the room. He gave us a good map; showed us the two computers for our use; explained where the bus and subways were; and all in all; made us feel quite welcome. The room was just fine; we faced the street; and could see the Eiffel tower; it was so lovely all lit up at night! The beds were comfortable and we liked all the shelf space in the bathroom....the most space we had during our 16 day trip through Italy and Paris. The shower was a bit tight; and I am a small woman; so a larger person might find it a bit difficult to shower without banging into the glass doors; which by the way; only covered half of the tub. Did not bother us; as the nice-sized bathroom made up for it. The breakfast was terrific; eggs; meats; cheeses; and wonderful pastry. Leo made me delicious hot chocolate every morning; and he was oh so French!!! You will not be sorry staying at this hotel; clean; well located; and a great staff...enjoy! 229602,AlbertaMartini,05/16/2008,Loved this quaint hotel Booked this hotel based on the great Trip Advisor reviews. We were very happy with our rooms. It was our first trip to France (mom and her 3 daughters). Were excited to look out the window and see our first glimpse of Eiffel Tower. Read about Rue Cler on internet and found it a great place to stock up on our first evening feast of cheese; bread and vin. Was wonderful. Wine glasses and corkscrew were supplied in room. Also coffee and tea for morning (and candy dish). Room was spotless and staff were excellent. Great location for Eiffel Tower and lots of restaurants in neighbourhood. Didn't have breakfast at hotel; instead went to cafe on corner. Used shuttle Francesca from the hotel arranged for us to get from airport. That worked great. Loved how the rooms were decorated. Very good value. 229602,lizzy309,05/13/2008,Nice location; Great Service front of the hotel 229602,KristaInLondon,05/09/2008,A Nice Touist-Class Hotel Stayed here based on reviews on the site. My goal was to stay at a nice place at less than 200 euros a night. My single was 155 euros; I think my aunt and uncle paid 185 euros for their double. Location: I loved Rue Cler. Come out of the hotel and go right. There's a grocery store right there. Then; at the corner--cafe on each side--there's a great pedestrian foodie street. Bakeries; fruit stalls; really great looking Italian butcher; and more. Some great photo opps and just a peaceful place to hang given the lack of traffic.I did not use the Metro this time; so I can't comment on proximity to Metro stations. It's about a 10-15 minute walk to the Eiffel Tower. And 10 to 15 mins to the Seine.Rooms: They are neat and tidy. Nothing fantastic. They have Air Conditioning. Also; if you bring your laptop; they'll give you a code for free wireless. There are also two PCs in the lobby; which I thought was a nice touch. One thing I liked about the rooms is that they'd given some thought as to how to prevent wear and tear on the walls...for example; on the floor behind the nightstands; there were wooden blocks to prevent the furniture from hitting the wall and leaving marks all the time.Breakfast was not included in my rate and was 15 euros. As per previous; there are lots of cafes in the area; so you can do cheaper somewhere else. (But as my uncle pointed out; you have to wait for someone to serve you somewhere else. The buffet might be nice if you're in a hurry.)All in all; I couldn't fault the Relais Bosquet. It's a nice place. If you're looking for something trendy or really modern and brand new; this isn't the place for you. (Try the Duret; which I've stayed in previously and although it's not super-central; I like the modern feel of the rooms.) But if you're looking for some place clean and tidy and friendly; the Relais Bosquet is a very solid choice. 229602,MATOA,05/05/2008,Excellent Stay We found out about the hotel on trip advisor. We decided to go there based on the favourable reviews. We were not disapponted. Rooms were very clean and tidy; the windows and the rolling shutters kept out noise and light during the night.The staff was very friendly and willing to help.I would definetely recommend it. 229602,kmjlhs,04/25/2008,Great Location; Good Hotel Hotel Relais Bosquet - Front View 229602,Busmantoo,04/24/2008,It's not in the top ten for nothing! Maybe there's no such thing as the perfect hotel in Paris; due to price; demand and so on - but this little gem gets pretty close. If you're wanting value for money then this is the one for you. It doesn't have all the amenities of the big boys but it doesn't charge top dollar either. Go on their website and book at special rates 72 hours before your stay. The breakfast is acceptable; the rooms VERY clean and comfortable but not large. Located 10 minutes from the Eiffel Tower (we found it sparkling at us through the window when we arrived late at night!) there are several good restaurants nearby and it's close to one of the city tour bus routes. If we went back to Paris we'd stay here again! 229602,YorkshireUKtraveller,04/18/2008,Lots good; nothing to complain about; but lacked French ambience Stayed 3 nights in April; booked over the web. Everything very efficient. Staff were very helpful and spoke excellent English; which is a shame if you are trying to improve your less than perfect French; but useful!We stayed in a standard room on the ground floor. It was spotlessly clean; well equipped and reasonably sized; despite a pillar in the middle of the room.The shutters were excellent at blocking out light and noise; although we found it very quiet anyway. The bed was quite hard for our taste though and not particularly comfortable.We did not eat breakfast at the hotel as at 15 Euros it was expensive and there are several much cheaper options nearby on Rue Cler. Hotel is convenient for places to eat and access to Metro at Ecole Militaire.However; not sure I would choose to stay here again. It was on the highish side pricewise for what is a 3 star hotel; and although there was nothing to complain about; it seemed to me to lack a French ambience. Inside the hotel it could have been anywhere really. 229602,HappyhubbyDaddy,04/10/2008,Pretty good if you are a heavy sleeper As my favorite hotel was fully booked; I tried the Relais Bosquet as it was located to where I needed to be albeit a bit more expensive. The rooms are small but adequate. Skip the 15 euro breakfast and walk out of the hotel; turn left; walk 15 steps and you are at a wonderful bakery! Walk to Rue Cler for coffee at any number of cafe's.The rooms are very clean; and the bathrooms are updated. The free Wi-Fi works great..I never turned on the tv. The shutters do a great job of keeping out the light. My work in Paris kept me out until usually midnight; so I wanted to sleep in until at least 9 a.m. This is where the hotel loses points. The doors are very heavy and start slamming at around 7:00 a.m. They are very loud and woke me up each morning.My other complaint is that the night desk people are uninpsired to help customers. They are there because they have to be. Not even a good evening when I came in at night. On the other hand; Christian and Frederica were very helpful.I would suggest another hotel if you want to sleep past 7:00. If you want to get up early; and hit the sites; the hotel is adequate. 229602,khuuger,03/31/2008,Wonderful stay... wish it was longer! The bed and free wireless internet 229602,Tomtravel23,03/29/2008,Enjoyed the Relais Bosquet We booked the Relais Bosquet based on the tripadvisor recommendations and it met our expectations. The hotel is very low key. The staff was professional; could converse in English; and was pleased to help. Having two computers in the lobby for checking email was a real plus (but getting comfortable with the French keyboard took some time). The electric shutters on the windows were very effective in shutting out the light and outside noise. While our bed was comfortable and the bathroom large by European standards; the room itself was nothing to write home about. The neighborhood is very nice; but predominately residential; so don't expect a nightlife hotbed. You are two minutes away from a Metro stop (with a classy Lenotre shop close by) and only ten minutes from the Eiffel Tower. Strolling the nearby Rue Cler was a nice plus for our stay. 229602,shirley24,03/28/2008,Delghtful and Perfect This was a fantastic little boutique hotel in Paris. The neighborhood is very safe and convenient to everything. The Rue Cler market is fantastic and all the coffee shops were great for people watching as well as eating or drinking. Most of the staff was very helpful with the exception of the night clerk. This place was very clean. I would stay here in a heartbeat again close to Eiffel Tower; Metro; etc. Do be sure to go see the Louve Museum and the River Seine tour boat is great and very reasonable. We went at about 5:00pm not dark yet and could take good pictures and the lights are fantastic at night. Dress warm as if you sit outside you can see more. 229602,kelloggy,03/25/2008,Great little hotel in fab location I tok my 10 year old daughter to Paris this Easter weekend. Read the Trip Advisor reviews of this hotel and decided to book. Really glad I did. Hotel was in a perfect location - 2 mins from Metro; 10 min walk to Eiffel Tower and Invalides. Round the corner from Rue Cler. We took a leisurely 30 min walk to the Musee D'Orsay and Louvre. Hotel itself was small; unpretentious and very friendly. Our room had a view of the Tower; which my daughter just loved. Would not hesitate to go there again. 229602,Philbarford,03/25/2008,Great Location The hotel was well placed and Room 43; our room; had a magnificent view of the Eiffel Tower. Rue Cler is a fantastic road to have lunch. The hotel room (Superior) was very clean; larger than expected; and quiet. The staff were friendly and the area was safe to walk at night. If you get the chance; and can afford it; head off to Bobino's for the night; as it will make your weekend! A great show! We will be booking this hotel again. 229602,SancerreLee,03/17/2008,Our new favorite hotel in Paris We like to stay in the 7th when we're in Paris and have stayed in a number of different hotels there. After our recent visit; Hotel Relais Bosquet is our new favorite. The location is perfect for us: near the Ecole Militaire metro station; rue Cler; many wonderful restaurants; the Eiffel Tower and all the other sights. Our room (superior) was large; freshly decorated and very clean. If your French is less than parfait; the staff speaks English and; when we were there; most of the guests were American. 229602,Chaasema,03/16/2008,Great value I spent a long weekend in Paris with a few friends and stayed at this hotel. It was everything you could ask for -- very clean; central with good metro access; great neighborhood; etc. The little markets and restaurants nearby were fantastic. All in all; a great stay for great value. I highly recommend this hotel and will definitely stay here again when I return to Paris. 229602,downstream23,03/10/2008,Lived Up To Reviews I travel often to Paris on business; and like to try different hotels. Normally I stay in either the L'Opera area (our company headquarters in located in the 9th); or the Left Bank; and take the metro. I read all of the favorable comments on the Hotel Relais Bosquet; and decided to give it a try. I stayed for 4 nights and couldn't be more pleased. The room was larger than most other boutique hotels; with a large plasma screen tv and a much larger bathroom than I was accustomed to. The staff was friendly; the breakfast was much better than most (included scrambled eggs as well as the normal French breakfast); and the location near rue Cler and the Eiffel Tower was great. Also; the Ecole Militaire metro (#8 line) is just 2 blocks away; and a 10-minute ride to L'Opera; or a 2-minute ride to the connection to the Latin Quarter on the 10 line - very convenient.If there's any downside; it is that the hotel is not in the middle of all the activity and restaurants of the Latin Quarter/St. Germaine area; where I also stay. However; for many this would be an advantage.Great place! 229602,AndrewCYorkshire,03/06/2008,Delightful place Having been fooled into booking a hotel on Rue Valadon we were obliged to look elsewhere after one night and my wife found this fantastic place around the corner. We paid a little extra for a superior room and it was worth the money. The room was a decent size and very clean with a proper bath in the bathroom. 15 euro for breakfast was steep so we went round the corner to a cafe and paid 6. It's ideal for a metro station (2 minutes) and the Eiffel Tower (10 mins). Helpful friendly staff and free wi-fi made it a very pleasant stay. 229602,HeikeM,03/03/2008,Nice little hotel; great location We spent 3 days in Paris in February. It was our first stay in Paris and we were a bit anxious to find an OK hotel because we had heard that there are a lot of overpriced hotels in Paris. But he Relais Bosquet was really good. We arrived at Orly and took a taxi to the hotel. Since it was 8pm there wasn't too much traffic and we arrived after 25min. The taxi only cost 25 Euros (plus 2 Euros for each suitcase). The people at the reception were quite efficient and we immediately got our key. The room was a bit on the small side; but tasetfully decorated. The bathroom was very clean and toiletries like shower gel. shampoo; body lotion etc. were provided. The best thing was that we could see the Eiffel tower from our window even though we didn't book a superior room!When we asked for a restaurant; the people at the reception recommended The Bosquet which is just opposite the hotel. The waiters all speak Englishand I got the impression that there are a lot of English-speaking tourists at the hotel and the restaurant. There is also a very nice restaurant at Ave Bosquet - Nabuchodonosor; which serves fantastic French food.The location was excellent - just 10min away from the Eiffel tour. If you like long walks then it's possible to walk to all the main attractions. We would definitely stay again at the Relais Bosquet. 229602,IpswichBlonde1,03/03/2008,Fantastic Hotel in a Great location We booked this hotel having seen the positive reviews on this website and we were not disappointed. The hotel is in a great location easily accessible by the metro or on foot. Our room was large ; clean and comfortable. The staff in the hotel were very helpful and although relatively expensive breakfast in the hotel offered a good variety of food. 229602,ClevelandBuckeye,02/28/2008,Great Clean Hotel We just returned from a stay at Hotel Relais Bosquet. Like most reviewers said this hotel has a unique location; walking distance to Eiffel Tower (5-7 minutes); Metro or bus ride to almost all other main attractions( 20 Minutes); and located in Rue Cler neighborhood. The Hotel is clean; staff is helpful; and the rooms were a decent size for European hotel (room 23). People in other reviews complained about the hard bed but to be honest although it was hard we had no issues with the bed. The view from our room of effiel tower minimal but if we stuck our head out the window we could see the top sticking out. Rue Cler has plenty of bakeries and cafes for cappacino we did not do the breakfast at hotel. The hotel staff recommended some excellent neighborhood restaurants with traditinal French food. The Metro is awesome way to get around city if you need help go to subwaynavigator.com hotel stop is Ecole Militaire. This was my wife and mine first visit to Paris. Paris is by far my favorite city have fun and enjoy you can't go wrong with Hotel Relais Bosquet. 229602,RKPT,02/24/2008,Superb Excellent hotel and in a lovely area. Loved the hotel and had a room which had everything we required. Very helpful staff and we could not fault our stay. Great shops and market very close by. Will hopefully be returning next year and will make a point of staying at this hotel again. 229602,Gasheads,02/20/2008,Great value; superb location My wife and I booked a 3 night stay after reading the great reviews on Trip Advisor and we certainly were not disappointed with our first visit to Paris. We travelled by Metro to and from CDG Airport which is relatively straightforward and much cheaper than by taxi or shuttle. If your thinking of using the Metro then take RER B to Saint-Michel Notre Dame; switching to RER C. Take RER C to Invalides where you can then hop onto the Metro line 8 to Ecole Militaire. However the metro only runs from 5.45 so no good for early flights.The location is just perfect and the main attractions are easily accessable; and if you don't fancy long; brisk walks then Metro is just yards away.We paid an extra 鈧?0 for a supreme room and it was spacious; well equipped; warm and very clean. Contrary to some opinion we also thought the bed was comfortable. The staff are very friendly; speak good English and are always on hand if needed.We didn't eat breakfast in the hotel due to the massively inflated price and there are plenty of cheaper places to eat if you look. We just loved the little patisserie a few doors down. The local restraunts didn't blow us away with their quality but were reasonably good value and staff were polite; however vegetarians be aware as you may be restricted to salad.Overall; I can't recommend this hotel enough especially if it's your first visit to Paris. It's in a lovely part of Paris and we always felt safe and welcome. We would definately consider it in future. 229602,grayceenf,02/20/2008,Birthday to Remember My husband took me to Paris for my Birthday and we stayed at the charming Hotel Relais Bosquet. Frederica; front desk staff at the hotel was very helpful with suggesting 2 wonderful restaurants. We wanted to stay within the neighborhood and she recommended; L'Affriole and Floramond. Each very good and the service good at LAffriole; but superior at Floramond. We enjoyed our dinner with residents from the local neighborhoods.The rooms at the hotel were large compared to European standards and we stayed in a nonsmoking room as requested. The breakfast that is offered is fair; but Rue de Cler offers more.Rue de Cler was fun with its various stores still carefully displaying the winter fruits and vegetables; local fish; bread-- on tables in front of the shops.Reaching the hotel was easy by bus from the airport to the Opera Metro stop and then the purple line to L'Ecolie de Militaire. I would warn those with large bags that the Paris Metro does not have escalators going up and down; usually only up. Local attractions from the Hotel include a short ten minute walk from the Eiffel Tower and then catch the Hop on Hop off Red Bus. We have the Red Bus to be quick way to see the highlights of a city if you have limited time.Again-would highly recommend the Hotel Relais 229602,NST45,02/19/2008,Wonderful little hotel! Booked this hotel for myself and 3 friends after discovering (through TripAdvisor) horrendous reviews on the other place we'd booked (Hotel Merryl). A work colleague of my husband recommended it having stayed there for a while before moving to Paris.What a great little place - the room was spacious; well decorated and very clean. Comfy bed too. The bathroom was sparkling clean; had crisp white towels a basket of shower gel; shoe shine; etc. There was a kettle tea/coffee etc on a tray; which was welcome in the morning! The staff were friendly and helpful. And free wi-fi too!We didn't eat breakfast there; as on the corner next to the hotel was a great little patisserie.Definitely would recommend this place to anyone wanting a weekend (or longer) in Paris! The hotel is tucked down a quiet street; about a 5 minute (or less) stroll to the Eiffel Tower. 229602,Geobyr27,02/11/2008,Wonderful and delightful hotel We have 3 wonderful days at this hotel in a quick visit to veryromantic Paris. It is in a very good area although a little expensive is worth extra money. We enjoy very much Frenchfood and excellent wines. Paris is a beautiful city and the hotel will give you good information on how to travel around withoutcar. We highly say you must stay here if you go to Paris. My English born wife is very happy here. 229602,OspreyFL,01/31/2008,Excellent stay Comfortable bed 229602,tm68,01/27/2008,Home away from home... I would like to start by stating that I have been to Paris many times; and found this little treasure of a hotel through America's favorite travel guide; Rick Steve's in his Paris 2007 guidebook. I called to make reservations; and the person on the other end was very fluent in English and very happy to take our reservation. It was the next day that we received an email from Relais-Bosquet thanking us for considering them; and to please let them know if we needed any help with dinner or tours. We accepted their help for dinner; and we were never disappointed. On the contrary; we were blown away. I have to say that as an American; name dropping goes a long way. When we showed up for dinner; and dropped Frederiques name from the hotel; they rolled out the carpet for us. I have to say that has never happened to me ever in Paris. The rooms are bright; spacious and have wonderful windows that open out. We had a beautiful view of the Eiffel Tower. There were two PC's in the lobby that had free high speed internet access. We were close to the metro and centrally located. There hotel is located in the quaint Rue Cler district. Just around the corner you are surrounded by bakeries; a fromagerie; a wine store; a market; a fruit market; and a chocolate shop. What more can you ask for? This hotel added to the whole Paris experience; because you could come home at night and ask all of the embarrassing questions without fear. We bought a phone card that had instructions only in French. The wonderful front desk person was so kind as to go through the whole auto-prompting and walked me through it. We will definitely go back to Paris; and the Relais-Bosquet will definitely be a part of our experience. Make sure you ask for Frederique...!!! 229602,JBMaryland,01/27/2008,Well run hotel I choose this hotel after reading reviews at Trip Advisor; and we weren't disappointed. It's a great location; close to the metro and walking distance to a number of sites; Eiffel Tower; Invalides; etc. There's a good sized supermarket nearby; tons of restaurants and cafes to choose from; and a great baker on the corner. The hotel staff was very friendly; and everyone spoke English.I was a little shocked by how tiny the room was; but it was clean and quiet. There was a second door to the hall that we closed at night; and there was an electric shutter on the windows to drown out sound and light from outside. This was a great feature as we had jet lag most of the week.There was free WIFI; a flat screened TV with some English language programs such as CNN and Skynews. There was a frig in the room; wine glasses and a corkscrew (which I thought was a nice touch). The maid service seemed to be invisible.We stayed 5 nights; and would have extended our stay another 2 nights; but the hotel was booked. We didn't realize how good we had it until we moved to a new hotel which was an absolutely horrible experience (and twice the price). 229602,maddyHampshire,01/27/2008,lovely hotel hotel relais bosquet is lovely. we spent last weekend in paris and we were not disappointed with this hotel. we booked an executive room; which seemed to be little different from the standard rooms except it was bigger; so if you're not bothered about size of the room; go for standard. the hotel is quiet; spotlessly clean; and well located; near the eiffel tower; and close to many brasseries and places to eat. we didn't bother with breakfast as it was not included in the room rate; there were plenty of places close by to get breakfast. we chose a lovely little brasserie about five minutes walk away. our experience at this hotel was very positive and i would recommend it as a an ideal base for visiting the sights of paris. 229602,AUSSIETRAVELLER238,01/21/2008,Outstanding value Having arrived on a rainy day from London this hotel was a welcome relief after the shoebox i stayed in in London. Could not have been happier with location;service and room was excellent; i have to add the external shutters are a godsend for weary travellers who may want a sleep in as they cut out all noise and light making life very comfortable.Free access to internet and within walking distance of some fabulous food outlets Hotel Bosquet will fill my head with pleasant experiences everytime i think of my time in Paris. 229602,DJJones,01/17/2008,Great Location - nice hotel The Hotel Relais Bosquet is just a stones throw from the Eiffel Tower. It is conveniently located for the Metro station at Les Invalides and you can be at any of the central Paris landmarks within 2 or 3 stops on the Metro or within 20 minutes if walking. The Hotel itself is clean; pleasant and represents good value for money. The rooms are not huge; but then this is Paris! The bathroom was functional and clean with a good range of complimentary toiletries and a hairdryer. The rooms also had irons and ironing boards as well as coffee making facilities and a mini-bar. The reception area downstairs was well appointed with complimentary newspapers (English and American) and free Internet access. The reception staff were helpful and knowledgeable. If you want a good standard hotel which is ideally placed then this is the Hotel for you. I would definitely return. 229602,vivelaweekend,01/15/2008,Lovely hotel and neighbourhood We checked in on a rainy friday early afternoon for a long weekend break and were delighted that the positive reviews for this hotel were very accurate. I have stayed in a few hotels in Paris before for both business and leisure and have found this one to be excellent value for money and based in a great neighbourhood.The hotel is based in 2 buildings (one behind the other; linked by a small corridor). The hotel is based on a quiet road; just 1 minute from Rue de Cler; a wonderful; bustling; pedestrianised street; full of fromageries; fine foods; fruit and veg shops; and cafes and restaurants (excellent choices for morning croissants and coffee). The hotel is 5 minutes walk from Ecole Militaire metro; which means there is only 1 change (at Srasbourg St Denis) if you are travelling on the Eurostar from Gare du Nord. Furthermore the hotel is only 10-15 minutes walk to the Seine and 2 minutes from Rue St.Dominique; with its good restaurants; boulangeries and shoe shops; that leads you down to the Boulevard St Germain with its upscale swanky shopping options.The hotel rooms are nicely decorated; clean and spacious; and ours; though it was on the top floor in the attic; didnt have a restrictive ceiling height. Our room had a plasma screen with satellite channels and a partial view of the Eiffel Tower (the tower's lights flash for 10 minutes on each hour during the night!) and a well stocked mini bar and tea/coffee facilities. The bathroom was clean and bright; with lush white fluffy towels provided; with the only mini-gripe being that the water pressure in the shower was rather low.The staff on the desk were very helpful with directions and restaurant recommendations; and very accommodating (they kindly stored our fromage in their fridge on our last day; until we were ready to leave).I would definitely recommend this hotel for anyone looking for good value for money and a quiet; central location. 229602,jpk2412,01/13/2008,Brilliant in every respect Fantastic little hotel in a typical Parisien area with a local steet market and plenty of local cafes and stalls; local tube about 2 mins walk. 229602,ilmanrd,01/13/2008,Excellent Location We stayed at the Hotel Relais Bosquet in May of 2006; based upon recommendations from our Rick Steves tour book. The hotel is clean; spacious and the electric darkening blinds are great. The hotel is located in the Rue Cler neighborhood which is walking distance to Eiffel Tower; Napoleon鈥檚 tomb; the Seine and the Orsay and Rodin museums. The metro station is around the corner and the street outside the front door is lined with caf茅鈥檚; restaurants and shops. 229602,snafu,01/03/2008,Good value for Paris The obligatory Eiffel Tower photo 229602,DonegalDoll,01/02/2008,Great value for money Picked the relais bosquet based on the tripadvisor rating (14/1735 hotels). Had to make changes to the booking twice and Christian at reception could not have been more helpful. He was also great for restaurant recommendations; the restaurants got better every night. All the other staff were just as pleasant helpful; I just don't know their names.Very close to the eiffel tower. Metro strike on that w-end but well able to sightsee by walking from the hotel. Good sized rooms; big bathroom; v quiet electric shutters for light control; comfortable bed with cable tv (2 english channels). Didn't bother with breakfast as there is the most beautiful little pedestrian street full of eating established the end of the Rue du Champs de Mars.3 nights for 鈧?80 pps was really great value and I would recommend it for anyone 229602,PeteG13,12/29/2007,Superb hotel in ideal location We stayed at the Relais Bosquet for Christmas and we were not disappointed. Based on the reviews from this site and the price of the rooms we chose this hotel. Extremely convenient and they provide many services. Rooms are very clean and an excellent size for european standards. Bathtub was a huge plus as we travelled with a 18 month old baby and she loved her nightly baths. Free wireless internet in the rooms plus internet downstairs if you didn't bring your laptop. I did all my research for our next excersion in the rooms and then we would set out. The metro is around the corner. If you exit the hotel and turn right you'll find a grocery store and then a walking street that has excellent selections for food....ie. chinese takeout; italian delivery; Cafe Du Marche; pastries. If I do return to Paris I will again book this hotel if its available. 229602,IndigoC,12/13/2007,Charming small hotel A lovely place to stay; close to everything. The staff was courteous; the rooms were clean. Half a block away is a wonderful walking street closed to traffic; cheese shops; greengrocers; etc. Bed was a little hard. I'd definitely stay here again. 229602,NateK,12/11/2007,My 2 cents I have to agree with all of the reviews. This is the perfect hotel for a short stay in Paris. The rooms are clean and nice; but the real draw is its location. Perfectly situated and within walking distance of all major attractions. It's also was block away from the Rue Clar; which is a foot traffic only street. The street is lined with cafe's; restaurants; and cheese/wine shops. My wife and I are taking a 4 month round-the-world trip starting January and changed our itinerary in order to make a 3 day stop in Paris. This hotel is one reason it's easy to justify going back. 229602,edinburghedge,12/03/2007,Many good things... and one bad. We booked our three night stay; Novermber 28-30; at the Relais Bosqueton Expedia.co.uk and got a terrific deal of 拢90 per night. I arrived at the hotel; (ahead of my other half travelling from Edinburgh); at approximately 8:00am after a flight from the United States. I was grateful for the effort made by the staff to get me into our room very early. Cab fare from Charles De Gaulle during morning rush hour was approximately 拢35. Room #45 is a standard room and for the most part it resembled the photo on the hotel's website. It was snug but not as small as some of the European rooms I've stayed in; we had no problem stashing our luggage out of the way. The view of the Eiffel Tower and the Rue du Champs de Mars; decorated for Christmas; was picture postcard pretty. The window was outfitted with an electric shutter which came in handy when we wanted to block out the noise from the street below. The room contained two small twin beds pushed together; a wooden wardrobe which stored an iron and ironing board andextra blankets; a small desk and chair; a mini bar with plenty of space to store our own water and snacks; and a working safe. Everything was clean and well presented. The bathroom was small but equipped with a full bath/shower and the standard ameneties. The towels were large and decent quality and there was plenty of hot waterand good water pressure at all times. One of the nicer things on offeris the use of the free internet access in the lobby. If you've never pecked out an e-mail on a French keyboard; (I hadn't); prepare to be amused. The hotel sits in a charming neighborhood with a range of goodcafes; bars and restaurants nearby. The Cafe Champs de Mars; just doors down from the hotel; was the perfect spot for a late meal after a night of pub crawling in Le Marais. The metro station and post office are within easy walking distance. The hotel staff both at reception and housekeeping are accomodating; friendly and professional. We didn't eat breakfast in the hotel so I can't comment on the food service. We enjoyed so many things about this wonderful little hotel but we did have one rather significant problem...we foundthe beds to be extremely uncomfortable. We loved the location; the price; the staff; the view; so many things...but we didn't sleep well.At the end of the day a good night's rest is the most important aspectof any hotel. We may choose this hotel again but we would certainly want to avoid the beds in room #45. 229602,TishIreland,12/02/2007,Loved the Relais Bosquet Georgeous gem of a hotel. Clean; cozy room with view of the Eiffel Tower. Reasonable rates; Very central to main sights; 8 minutes to Tower; 15 to Champs Elysses/Palace. Very quaint location with lots of nice small boutiques. Ate in the Bosquet accross the street; georgeous! Staff at hotel very nice and friendly and great for tips etc. Loved it; definetly going back! 229602,tripdenver,11/27/2007,It's all TRUE Just got back from 8 day stay at Relais Bosquet. IT WAS WONDERFUL. Room great; Eiffel Tower view great; people (esp. Christian) great. Boulangerie next door is excellent for pain aux raisins and pain au lait. Location cannot be beat. STAY HERE! 229602,RhodaSanDiegoCA,11/26/2007,Loved this little hotel This is a gem of a hotel. I read about it in Rick Stevens book and my daughter and I had a great experience. The staff speaks English and were very helpful. We were there during the San Diego fires and were able to keep in contact with our home by the free internet. Breakfast was great. Location was great. We couldn't have picked a better place. 229602,Travelgirl80,11/26/2007,We felt like Parisians! This hotel is very charming; with the location being the greatest asset! We loved feeling like we were in a local area; with the street market and wonderful cafes around. Also; the metro stop is just around the corner so it is convenient to get other places as well. It is clean; with wonderful staff who were very helpful . The only problem we had was leaving at 4 a.m to catch a flight and trying to communicate with the night front desk clerk (his english was a lot more limited than other workers) as to why our taxi we had asked him to reserve was not there. We were getting frustrated; and unable to hail one that early in the morning; when he finally communicated to us that he had spoken with the company and one was on the way (although 45 min late). He zoomed us to the airport so it all worked out fine!The rooms are clean and sort of bed-and-breakfastish...not near as modern as all the other hotels we stayed at in Europe that had flat screens and modern furnishings but very clean and well taken care of. There was a strong smoke smell one night so we feared the place was on fire; but that same hotel clerk told us it was from another apartment next door or something.... The highlight of our room was the view! We requested an Eiffel Tower view so we could lay in bed and watch the Tower twinkle on the hour! This was one of the highlights of all of Europe for me! Overall; great experience; great location; great staff; great view... definitely stay here! 229602,armcurl,11/26/2007,Great Hotel; excellently located Front Entrance 229602,AgileLapin,11/23/2007,Very helpful! We were in Paris during the train strike. The staff could not have been more helpful in assisting us in working around the train strike and the metro delays. Rooms are nice and roomy for the price. Area is great. We'll come back. 229602,SimpleTraveller7,11/05/2007,This is a wonderful hotel This is a wonderful hotel. Rooms are quiet; comfortable and medium-sized and the service is very good . Quite close the Eiffel Tower and not expensive if compared with the average fare of Paris hotels.We will be back. 229602,Antheia,11/02/2007,Great Room; Fantastic Bathroom! Hotel Relais Bosquet provided the necessities for me to have an enjoyable holiday. Very clean room; great sheets (soft; white clean); very clean bathroom; nice clean towels.The room has new carpeting and appears to be recently upgraded. It is very simple but tasteful decor; bright yellows and greens. It is exactly what I was looking for. The room was a good size as well; with ample closet space. I enjoyed fresh pastries every day just a few doors from the hotel is a great Patisserie. The restaurant Le Bosquet 1/2 a block away; has great meals; breakfast too. There are two computers in the lobby and free WI FI. The staff are helpful and kind. I enjoyed my stay and would not hesitate to stay here again! 229602,spddmn31,10/27/2007,Great Hotel Our experience at Hotel Relais Bosquet was excellent. The hotel staff was very friendly. The breakfast was good; its worthwhile if you have a Rick Steves Tourbook (tell the hotel; breakfast is free). I don't think it is worth the 15 Euro they charge. The room size was good considering its a European hotel. The rooms were very clean. The hotel is very close to the Rue Cler markets; and an easy walk to the Eiffel Tower (10 min walk) and the metro (5 min). We would definately recommend this hotel. 229602,rebb6076,10/25/2007,Great hotel;great location Our original plan was to stay at the Hotel Leveque on Rue Cler but I failed to properly confirm the reservation. We then selected the Relais Bosquet; and I am glad that we did. It is rather plain on the exterior but once inside; our room was very clean and well maintained. The room has a safe; small refrigerator and electronic window blinds that provided full room darkening. Best of all; we had a direct view of the Eiffel Tower from our room. It was great laying in bed and watching the twinkling light show. The hotel is a 15 minute walk to the Tower and the Seine. It is a half block from Rue Cler and the restaurants and shops (the bakery on the Corner of Rue Cler and Champ du Mars is better than the one adjacent to the hotel; in our opinion). The front staff spoke excellent English and were very helpful. In addition; there are two computers in the lobby with free access to the internet. This is a very useful tool to confirm or make reservations. The price per room was 160 euros. Well worth it in our opinion. We give this hotel as solid 5 for overall value and location. Highly recommended to others. 229602,TPTravelChronicles,10/22/2007,Charming hotel in a great location! This is a charming hotel and we loved the location. We stayed here for 3 nights in the month of October. We had communicated withAbdennour who helped us out in booking a nice room; and withdirections as well as other information about Paris. Fredericaand other staff was very helpful too. Advantages:- Location: Very close to RER station (Pont de Alma) as well as the Ecole Militaire station which can get you to any of the big attractions even though it has just a single metro line running through it. Rue Cler is right behind the hotel which has wonderful fruit shops and a very nice cheese store. It also has a couple of restaurants which are above average. Rue Cler also has general grocery stores which makes it easy for you to pick up water; snacks etc. Eiffel tower is a 10 minute walk..- Staff: Helpful; not overly-friendly; but professional.- Rooms: We had heard about small rooms in Paris; but found the room to be quite well sized. Not gargantuan; but adequate. The bathroom was nice; clean.- Free internet in the front lobby and across the hotel (wi-fi) which was helpful.The only disadvantage we found was the slightly expensivebreakfast which we did not end up taking. Pain d Epis; a bakery; onAvenue Bosquet is just wonderful and is right outside thehotel when you walk towards the Ecole Militaire station. Theirbaked goods were really delicious.As a previous guest has mentioned; do your research forrestaurants. They do make good recommendations; but nothingthat would wow you away.We really liked our stay here and would love to return back.Thanks for making our stay in Paris wonderful. 229602,dreamtrip07,10/20/2007,Great Hotel; Great Location This hotel was a great little find thanks to tripadvisor. We stayed for 4 nights; and enjoyed the location and view of the tower. The room was a good size for a European hotel and had a full bath(bath/shower combo). The hotel is a 10 minute walk from the tower and pretty convienent to the rest of Paris. It is a 10 or so minute walk to the RER station near the pont de l'alma and a 5 minute walk (past the bakery on the corner..mmmm) to the ecole militaire metro stop. In addition to all the other wonderful things about this hotel; there is free internet access in the lobby! I felt it was a great value for the money. I would stay here again and recommend it to friends and family. 229602,BagladyNJ,10/17/2007,Really Perfect at this price The Hotel Relais Bosquet is in a great location if you want to stay in a more local setting. Plenty of local resonable restauants (some quite good) and a great local food market right outside the door complete with one of the most famous cheese stores in Paris right across the street; called Ann Cantin (amazing) and Lenotre pastry around the corner.We had a superior room which was very nice. Comfortable bed; nice bathroom with double sink and seperate toilet. The room has a safe and a refrigerator which comes in handy being so close to the market. Also; you are less than two short blocks from metro and great location to walk to the Eiffel Tower.The staff was exceedingly helpful during day and Frederica is a standout for help. That said two comments on the slightly negative side. First; if you are a sophisticated eater and want advice on where to eat amazing French food I suggest you do your research and have the hotel make reservations. They are not very knowledgeable about food. Second; the hotel rate does not include breakfast which is an additional 13 euros per person (common in France). While I was there I found that if you mention Rick Steves and his travel books at the time of booking; breakfast is included; so this is a great tip and savings.We have booked again at the hotel for our next trip in 6 months and look forward to this reasonable hotel in crazy; expensive Paris. 229602,quercusmagnus,10/15/2007,Wonderful Selected the Relais Bosquet first on area (Rue Cler so convenient for sightseeing) and Tripadvisor reviews. What a great find! Room; on top floor; was great and included a view of the Eiffel Tower when you leaned out. Comfortable; clean. Superb staff helped with directions; restaurant reservations; transportation. Location to sights; transportation; markets; and more; is just fantastic. When we return to Paris; this is where we will stay again. 229602,MerryTravels,10/08/2007,What a great find! This was the perfect hotel for us. We had a superior room on the top floor; which was quite big and had a big bathroom. Housekeeping did an excellent job. The front desk staff were always friendly and helpful.The location really is ideal. Lots of options for food and drinks around; the Champ du Mars is a few blocks away for a picnic; and the Metro stop is very close. You really can't ask for a better hotel in Paris! 229602,mdarch,10/03/2007,Wonderful Stay at the Relais Bosquet My husband and I stayed here for part of our honeymoon in early September. The concierge was polite and helpful; the room was bright and cheerful with a lovely view out the window of the street below and the neighborhood was full of charming boutiques; restaurants; etc.There is an excellent bakery on the corner with wonderful quiche and pastries for breakfast (a better value than the hotel breakfast). Also; there is a grocery a couple of doors down where we stocked up on water to place in our fridge.The bed was two twins pushed together; which worked fine. The A/C worked well and the room darkening blinds were very cool.The hotel is located very close to the Ecole Militaire Metro stop; which was quite convenient; and we found a few really terrific restaurants in the area as well that we really enjoyed.The only downside at all might be the bathroom; which is showing it's age with tile needing some repair; but it was kept relatively clean and served its purpose.I would certainly not hesitate to return to the neighborhood and would gladly return to this hotel. 229602,LKKT,09/30/2007,Good value hotel close to the Tower Stayed here over UK bank holiday weekend at the end of August. Paris full of tourists but this part of town only minutes away from the Eiffel Tower felt relatively peaceful and quiet. Booked special package which included two tickets for boat trip on River; well worth the trip. I would probably not have done it otherwise. The hotel itself is well appointed and the rooms are actually quite a good size for Paris. The bathroom is well equipped and the shower / bath was another welcome feature compared to other hotels of this price range. Reception staff were helpful. Only minor complaint was cleaning staff who left our room unlocked; a cleaning rag on our suitcase and our complimentary tea / coffee set half cleaned; as if they had intended to return to finish cleaning but had forgotten to do so. There are a number of brasseries near by for a late snack; so food is not a problem even at 2 am! 229602,DaveNStAlbert,09/26/2007,Excellent location We had two rooms for four adults. One room was quite small. Both rooms overlooked a courtyard ( sort off) and were very quiet.Excellent air conditioning. They have an elevator. $160 E was I guess an excellent price. It cost us $37 E to take an cab from CDG. We did not eat there as there are many other choices available. 229602,edwis,09/23/2007,our best paris room yet! this is it! 229602,henryv731123,09/19/2007,What A Gem! As most of the other reviews indicate; this hotel is simply a gem!!! I recommend it very; very highly.Tremendous location: 10 minutes from Eiffel Tower and Seine River cruises; 15 minutes from Orsay museum; 25 minutes from Louvre; and 35 minutes from Notre Dame. There are so many sites that are well within walming distance of the Relais Bosquet that its location is superb.If you get a chance; ask for a room with a view of the Eiffel Tower. It's trivial; but looking at your window to see the top of the tower leaves you with a memory yo won't soon forget.If you are a Rick Steves customer; tell the hotel. I mentioned that I discovered the hotel through Steves and they indicated that the continental breakfast was free for Steves' readers.Frederique; one of the clerks at the front desk; is incredibly friendly and helpful. Don't hesitate to ask her for help with getting a taxi; etc...A tip: if you are planning to visit museums in Paris; consider getting a museum pass. The hotel can arrange for this pass to be delivered to the hotel and waiting for you when you arrive; and it will allow you to by-pass lines that can sometimes be fairly lengthy.If you are staying at the Relais Bosquet; you are in for a treat. A great value and a great Parisian Hotel! 229602,happytraveler78,08/31/2007,Wonderful hotel; quiet location; nice neighborhood Shower 229602,MissBonie,08/30/2007,Believe every word! We were delighted with this charming; boutique hotel. I'll spare repeating what others have said.I will confirm; though; as in another previous review; I'll only stay at the Relais Bosquet upon my return to Paris. 229602,nealmosk,08/28/2007,Wonderful little left bank hotel near the Rue Cler We loved absolutely everything about the place- no exageration. To start with; the covenient location: a block or so from the Rue Cler; where we could take nice little strolls away from the bulk of tourists; have a leisurely croissant and coffee in the morning or dejeuner at any of a number of eateries; and shop for our day at one of several marches; fromagerie; patisserie; bakeries; wine shop and deli; little book shops; etc. Also ATM machine across the street and Metro station (Ecole Militaire) a few blocks away; about half way between la Tour Eiffel and L'Hotel des Invalides by easy walking distance. The staff at the hotel were very friendly at any hour of day or night; spoke English but were willing to tolerate our broken French; and very helpful arranging touristy things for us. There is a computer with internet available and Wifi in the rooms. Also; well-stocked refrigerator; room service or breakfast downstairs if we needed (we did not with Rue Cler nearby); and very clean bathroom and toilet. It was a quaint and personal experience in a modern and well-equipped hotel. Will be staying there again on our next trip! 229602,JodyZ,08/21/2007,A paris gem My family of four stayed here in two rooms for four nights in August. Both rooms (6th floor front) were clean; spacious by Paris standards with a fantastic view of the Eiffel Tower. Electric shutters and good A-C made it a great place to sleep; and proximity to numerous attractions; bakeries; restaurants; metro; taxi stand and even laundry made it a great spot for the middle of our fifteen day three country trip. Staff is friendly and helpful. This is the only place I will ever stay in Paris. 229602,katlvr1,08/17/2007,great stay! This hotel was everything we were hoping for during our stay in Paris. This is our second visit to Paris; and we based our choice of lodging on tripadvisor reader's recommendations. We were not disappointed. The location in the Rue Cler market area was superb...we visited the bakery next door to the hotel which was fabulous; and ate crepes from Ulysses restaurant on Rue Cler...try the trois fromage!The Relais Bosquet is a great little boutique hotel...quite modest; but very charming. It is clean; and offers several amenities you would expect in a larger operation. The staff were all very pleasant and helpful (even in translating a french website on the lobby computer). The reservation was very easy and everything was just as presented on their website.We did not eat at the hotel so I can not comment on this.I wholly recommend a stay at the Relais Bosquet if you are visiting Paris...you won't be disappointed. We will definitely consider this hotel our own little home when returning! 229602,rubeus,08/15/2007,great stay We stayed in the apartment for 3 nights. It was just wonderful.Excellent location for exploring Paris. a great spacious place to come back to relax.The patio was wonderful to eat; sit and enjoy. Would definitely stay again. 229602,Mexifried,08/08/2007,Good location; courteous staff; comfortable We have just returned from a 9 day stay at the Hotel Relais Bosquet and enjoyed ourselves thoroughly.We got to the hotel by Yellow Van which was arranged for us through the Hotel. This worked very well and made the transfer easy. You could have got here by a combination of the Roissy bus and Metro 8 but it would have involved hauling bags up and down quite a number of stairs. All in all; the van worked well and was not expensive.The front desk staff were extraordinarily helpful and pleasant. They speak excellent English and are happy to help you with suggestions; reservations and advice on request. Check in and out was efficient with no surprises.The front lobby has a computer to access the internet. It has a different keyboard than the one that we use in Canada but; with some considerable patience; you can get used to it. It is often used by guests but is generally available with a short wait. The hotel has wireless internet and so bringing a lap top would be a good idea.Ice is obtained through the front desk and isn't available on each floor which was fine as far as we were concerned.We had a superior room which was very nice. Had to insert the room key into a slot by the door to make the lights work; which was a new one for us and not something that came to us immediately. It had a large bathroom with two sinks and a large and effective shower. A separate WC was within the room. The air conditioning worked well; thank goodness! The safe was inside the small fridge (which wasn't the first place that we looked for it). The fridge has enough room to store soda; cheese; meat; and other stuff if you wish. They do stock it with the usual which we didn't use. They have a coffee maker in the room that we didn't use. There was a small TV which had 3 English channels plus a number of other channels. There was a large cabinet and a chest of drawers for clothes which was adequate. Electronically closing blinds completely darken the room and completely keep out outside noise. One could hear the doors open and close in adjacent hotel rooms.Breakfast was included in our package and was very good. It consisted of orange juice and cake to start; followed by coffee and heated milk; chocoate bread (addictive); croissants (very good) and additional bread with an assortment of jams and butter. Cheese came with it as did some cut up melon. This was one filling breakfast that was very good. We never were able to eat all of it and it pretty much filled you up until supper time cutting the costs of lunch (generally you might just need a drink and could share a salad and that would do you the rest of the day). I am sure that you could go out to a local bakery etc and it would be fine; but this was so convenient and so good!The hotel is about a 10 minute walk from the Eiffel tower and two blocks from the Metro. It is one block from Rue Cler. There are two bakeries nearby and two grocery stores as well. Banking was within two blocks.I highly suggest the Le Bosquet restaurant nearby as it has great service and food. Cafe du March is also close and is a little cheaper with reasonable food and a fun atmosphere. You can get a crepe on Rue Cler that is the equivalent of a full meal. Wine shops abound nearby. I highly recommend this hotel. 229602,frankfurt2003,08/06/2007,very nice A nice Hotel in my favorite area close to the Eiffel Tower. In its price category I can give five points. 229602,olygirl21,08/05/2007,Wonderful Stay! View of Eiffel Tour from our balcony 229602,Bunnytraveler,07/20/2007,A Totally Wonderful Experience We traveled to Europe to celebrate our 40th anniversary and chose the Hotel Relais Bosquet for the Paris part of our trip. What a great choice! This hotel is situated in a lovely part of Paris close to so many things and just a few blocks from The Metro station so getting around the city was easy and convenient. I particularly loved seeing Parisians during their normal daily activities while sitting at a cafe or bistro on the Rue du Cler. I couldn't have asked for a better location or a more friendly and helpful staff. There is a computer in the lobby that you can use without charge (not a common occurrence in our experience overseas); a post office and laundromat just a few blocks away and you're blocks from the Eiffel Tower and the Seine. . .who could want anything more? I can't wait to get back for another visit fo Paris and will definitely stay at this hotel again anytime I'm in the city. I had high hopes when I left home and I was not disappointed! What a wonderful experience!! 229602,misstraveler2007,06/28/2007,Loved it! My mom and I stayed here for 8 nights at the beginning of June and enjoyed every bit of it! The hotel is charming and the staff is incredibly helpful. I would stay there again in a heartbeat and would recommend the hotel to anyone going to Paris. It is conveniently located just off a lovely market street (Rue Cler) and is just a short walk from the Eiffel Tower and Ecole Militaire metro stop. 229602,valleycitylyn,06/27/2007,Helpful staff My family of two senior citizens and three 50ish kids stayed here and found the hotel to be lovely. My husband was pick pocketed in the metro on our second day. The staff was very helpful including taking us to the local police station and staying with us to help fill out the paperwork involved. We didn't let this setback dimish our enjoyment of this beautiful city. The energy saving measures used at the hotel were impressive. Location was perfect for us. It was an all around great place to stay! 229602,emfdvm,06/25/2007,Lovely Hotel and Neighborhood I can echo all of the previous reviewers comments. I stayed here with my 9-year-old daughter for the weekend and we found it to be a really nice hotel in a charming area. It was very convenient to the Metro and tourist attractions and there were ample choices for eating very close by. If there is one caveat I would add; it is that this hotel seems very popular with; and populated by; Americans. We didn't spend much time there; except to sleep; so we didn't interact much within the hotel; but if you want a real Parisian experience surrounded by people from all over; this may not be for you. Given my limited French and our short stay; it was perfect for us.On a second note: I was determined to do the entire weekend using only public transportation; as there was only 2 of us. The trip from CDG by train and Metro took about 1 hour; involved 2 transfers (from RER to Metro and then once within the Metro); and cost 8.10 euro in and 9.50 euros out (per person). We had only carryon bags; but if we had had larger luggage; it would have been difficult. If I were to do it again; I would recommend taking the RER or a shuttle to a central Paris location; then getting a cab to the hotel from there. With a larger number of people; a cab all the way from the airport might be the best option. 229602,Young707,06/17/2007,Very Nice Paris Hotel inside Room 229602,PharmDoc,06/03/2007,What at great location. This is our second time back to the Hotel Relais Bosquet thanks to Rick Steves. It is a little scarey to walk around the area and see Rick Steves' Paris travel guide in most everyone's hand.However; he is right; the location is great. You can walk to either corner to get great pastry to eat in your room with the coffee provided or just walk to the Rue Cler and eat breakfast while the market is set up. You have an ATM across the street and a small grocery a few doors down. If you stay long enough to need clean clothes; you don't have far to walk to a clean laundromat. No one can complain about the size of the bathrooms which are larger than most we have encountered in Europe. We had a smaller room this time; but still facing the courtyard which keeps the street noise to a minimum. Fredricka scheduled a shuttle for the two of us from CDG to the hotel for 36E which isn't as cheap as the metro; but with luggage; it is considerably easier. Oh; you internet geeks; like my husband; they now have WiFi in the rooms. They also have a computer in the lobby for free use if you need to check your e-mail. This place has the basics and is close to everything. No doubt we would go back again. 229602,plmguy61,06/03/2007,Lovely place We just returned from our trip and a wonderful stay at Relais Bosquet. It's as charming and friendly a place as you could ask fort; and in a great location. Our room was spotless and spacious; with all the amenities we could want; including a safe and a mini-bar. It also had very handy electric blinds that could be lowered; which was a big help; since it stayed light surprisingly late there. There was also an internet terminal in the lobby for checking e-mail ; and free newspapers in French and English.Frederica and Christian were incredibly helpful with everything; including dinner reservations; taxis; and anything else we needed.The Rue Cler neighborhood where the hotel is located is a nice quiet spot; but very well situated. You can walk to quite a bit (You're especially close to the Eiffel Tower and the Invalides) and there is a Metro station (Ecole Militaire) only about a 5 minute walk away. There are two wonderful bakeries within a block of the hotel (one practically downstairs); and we got pastries for our breakfast most days. There is also a small grocery store just a few steps away; and many other food shops and produce stands very close. The hotel serves a continental breakfast; but it was not included with our room and was a little pricey (15 euros a person); so we did not eat there. There are also several cafes very close at hand where you can sit down for a breakfast and watch the world go by. 229602,CAOItalia,05/29/2007,My new Paris home! This hotel is an excellent find! I've stayed in the Rue Cler area the last three times Ive been to Paris; and the Relais Bosquet tops the other two places that I've stayed. I love this little neighborhood and it feels like I'm living in Paris when I stayed here. This was our 1st anniversary trip and my wife's first time in Paris; and she felt the same way. Rooms are nicely sized; the air-conditioning is good; and the hotel staff is so accomodating. Special kudos to Christian for his assistance on this trip. The hotel is just off of Avenue Bosquet; and the location is great for walking to numerous sights and some excellent restaurants; Les Clos du Gourmets; La Cuisine; and Venezia Italia. We had an inside room that overlooked a courtyard and it was very quiet. I highly recommend this hotel and this neighborhood in general. If you're a foodie; it may take you a couple of days to get past all the great shops. (You're right across the street from Marie-Anne Cantin--one of Paris' best cheese shops.) You're just a few blocks from the Eiffel Tower. We got there at 9:15 on Sunday morning with practically no one in the individuals line; and we were in the first car up. No downside to this hotel or location at all. But skip the 13 Euro breakfast; and hit the boulangerie down the corner to the right as you leave the hotel. 229602,hereHouston,05/15/2007,loved the relais We stayed here at the end of April. Can not say enough about this hotel. People at the front desk were friendly; helpful; and spoke english. They could even understand our pigeon french. The rooms were a little bigger then the usual rooms in paris for the price. The bathroom was huge for a european hotel. We stayed in a standard room which was big enough for us. Mention Rick Steve's book and get a free continental breakfast for your entire stay. It was only a 10 minute walk to the Eiffel tower; and about 30 mintes to Notre Dame. We walked everywhere in Paris. We ate at cafe du marche; but prefered to eat at thier sister restaurant Tribeca. Meal for two with carafe of wine (small) was about 24E for two. The crepe shop on Rue Cler was great; also the bakery next door to the hotel was good. Its very quiet at night; so if you want night life go to another area. As far as what to wear in Paris outside of sweats we saw everything else. People really don't care what you are wearing; because all the tourist areas are filled with tourists. 229602,Bella22,05/11/2007,Perfect location to experience Paris We recently stayed at the Relais Bosquet in the Rue Cler area for a week and highly recommend it. The location is perfect - easy access to the Metro; short walk to the Eiffeil Tower area; Invalides; American Church and Rue Cler is a mere 1 short block away. We booked the superior room which is large by European standards. The furnishings are basic but very adequate. Linens and amenities were really nice - large towels which is something we did not find on the rest of our travels in France. There are electric blinds on the windows which is beyond a doubt the best thing going. Our room was on the street side and with the blinds and the air conditioning; never heard a sound. Incredible. Slept like babies which is not easy to do when traveling. Service was very good. Frederica is just wonderful. We did eat breakfast at the hotel every morning. You can go elsewhere; but why. When in France; eat as the French do and enjoy the croissants; bread; etc. Please do try the hot chocolate - it's to die for. 229602,WorldTravelerPVB,05/08/2007,Still fantastic! I have stayed at the charming Hotel Relais Bosquet many times and this trip confirms this charming hotel is still fantastic! The friendly staff couldn't be more helpful and I wouldn't stay in any other neighborhood in Paris. My mom's luggage was missing from Air France the whole visit and they kindly continued to call and check on the bag for us. Great location and good value. Large bathrooms; great towels; clean and in walking distance to the Tour Eiffel. I recommend visiting the local bakery and cheese and wine shops and plan a carpet picnic at the Tour Eiffel in the afternoon. Wish I could go back now! 229602,ann99bray,04/26/2007,Loved the Relais Bosquet; Great Location We stayed at the Relais Bosquet for a week this month. We found the recommendation for the hotel in Rick Steve's guidebook. We were not disappointed. We had a nice size room for Paris and an unusually large bathroom for Europe with 2 sinks. Everything was spotless. The hotel has air conditioning which was great as it was really hot for April. Our room had a small refrigerator which was useful for storing water; wine and cheese. We loved the location. About a 10 minute walk from the Eiffel Tower and round the corner from Rue Cler with its open markets and cafes and restaurants. The hotel is a few minutes walk from the Ecole Militaire metro (line 8) and bus #69 stops nearby (great route - Invalides; Musee D'Orsay; Louvre; near Notre Dame and Marais) and a few mintues from bus stop #92 (Arch de Triomphe and Gare Montparnasse (we went to the latter to catch a train for Chartres). We used the buses a lot as the routes were so direct and it gave us a chance to see more of Paris but they can be hot in warm weather - no air conditioning! The staff at the hotel were efficient and friendly - both the front desk staff and Barbara who serves a nicely presented continental breakfast with yummy fresh strawberries. The hotel also has free internet in the lobby. The room has an iron; hair dryer; wine glasses and wine opener and coffe/tea maker. One thing to watch for - if the hotel calls a taxi for you; the charge will start from the time the cab leaves the taxi stand. We got a taxi to the airport and when it arrived there was already about 9.70 euros on the meter. This is not the case if you flag down a cab on the street. We were glad we choose this area of Paris as other areas like the Marais seemed so crowded and it was nice to come back to the green boulevards and see the Eiffel Tower; especially lit up at night. We had a wonderful time in Paris and would definetely come back to the Relais Bosquet and not hestiate to recommend it. 229602,AllAboutParis,04/17/2007,Great hotel in a great district! We found this hotel from Rick Steve's Paris guide 2007. We booked it with no problems; but you are always hesitant about staying somewhere new. The Hotel was GREAT and met all and more than I could ever expected. I speak fluent French; but my boyfriend did not and the staff was very polite; knowledgeable; helpful and was willing to deal with him in English. The room was perfect; not too big and not too small and with a great view of the Eiffel Tower. I am planning to go back to Paris next year and will definitely stay there again! 229602,ADeckerCampbell,04/16/2007,The Relais Bosquet was Perfect! The Relais Bosquet was great! It was clean; cozy and comfortable. The staff was very friendly and helpful.The best part was that our room had a view of the Eiffel Tower.I would definitely stay here again. 229602,PMwhf,03/17/2007,A Real Gem All the positive reviews are spot on - this is a great find! We got a superior double room for approx 130 euro per night. The location is v quiet; but its only 10metres from the local market street on Rue Cler. We asked for a room with a view and we got it!! ......going to sleep with the Eiffel Tour framed in the window was amazing . Ask for room 64!!The room was large enough; spotlessly clean and equiped with tea/coffee making facilities. Superb shower and lots of bath gels/foam etc. Very good bed also.The TV comes with sky news; CNN and BBC World.Staff were v friendly and helpful. They were happy to speak french if you were happy to do so; otherwise they all spoke english very wellBreakfast costs 13euro - excellent bread basket with breads; croissant and pain au chocolat. Fruit juice; coffee/tea and fruit. Staff keen to fill up drinks when neededAlso has WI Fi; internet pc in reception and UK/USA newspapers.Taxi from CDG takes 30/45 mins and cost us 45euro.Location is well suited for the metro or walking towards the sights around the Seine 229602,jardinm,03/13/2007,Nothing but praise! Having stayed in a number of hotels I can only say how much we enjoyed our stay at this hotel. We had a lovely room and the beds are v. comfortable - a decent size too! Bathroom was v. clean and at least the bath towels were a good size unlike some other places! For the price you pay here I certainly didn't expect to get nice touches like a tray of bath/shower gel and body lotion etc. We ordered breakfast in our room which was there on time - a great selection of bread and pastries as well as fresh fruit; freshly squeezed orange juice and I could go on.The other thing was that it was beautifully quiet - we booked a superior room at the back of the hotel which had a view of the dome - all lit up at night. There was free internet access also v. useful and a great location for getting around - a 25 minute walk to the Orsay and Orangerie and a good selection of restaurants - we found a great little Vietnamese restaurant one street away and then a north African bistro a 5 minute walk the otherside of the Rue Cler.We will definately be back! - Miranda Graeme - Brittany 229602,bondrey,03/08/2007,Highly recommended Found this hotel on Trip Advisor; seeking best value or best hotel I could get while staying in the lower price range. Had a couple others higher on my list but were booked out....in hindsight I'm very glad for that! The last hotel I stayed at in Paris was much more expensive and not nearly as nice or accommodating. I explained to the staff that it was my first anniversary and wanted a view of the Eiffel Tower and they obliged; it was very nice of them and my wife loved it.The Good:Very hospitable staff!!!! They helped us in every way possible.Clean. Maid staff works hard. Found for $132 Euro/night on a European travel website. Reletive bargain to what else is out there.Free wireless highspeed internet access.Great location. Food and stores are right there; close enough to most attractions to walk; 2 short blocks from metro which is also very cheap convenient. Superior room was very spacious for Paris hotel.Hotel staff gave suggestions of things to do and made reservations in advance for us at Florimond Moulin Rouge. The Florimond is ~5 minute walk from hotel and very good food at reasonable price. The Bad:Not much really; but if I were to nitpick...I read reviews of large bathrooms with 2 sinks but ours was smaller and only had one sink. That said; it was still larger than others I've seen in Paris hotels. There are no no-smoking rooms; which is normal for there. They did clean the room and air it out well as I couldn't tell and I'm very sensitive to that sort of thing. However; on our last night people were smoking in the next room and it was wafting through the door.Breakfast is 13 Euro for basically bread/coffee; eggs/cheese/ham are sold individually on top of that price. The quiches; pastries; etc. at the bakery adjacent to the hotel are much better option; much less money and very fresh. 229602,Noakesi,03/05/2007,C'est Fantastique! Having read the reviews following a Paris ratings search within our specified budget; I'd say we came up trumps with the Hotel Relais Bosquet.I booked the hotel for a short inexpensive break to Paris to celebrate our first anniversary; and found the hotel to be relaxed; very friendly and helpful. We only stayed the one night; and given our limited time chose to be out and about more than in; for which the hotel via the efficient metro system is in easy reach of anything you need to see and do (the Eiffel tower is in walking distance and we easily got to principle sites within aprx 25 minutes tops - all times of day/night).The room was spacious; clean and airy.We chose not to have breakfast in the hotel; rathermore chose to turn right out of the hotel and onto Rue Cler for on a Sunday a thriving local scene full of cafes and small shops selling a wonderful array of cheeses; fish; meat; vegetables fruit and of course bread and pastries. Wonderful.We would visit again without hesitation and would glady recommend it to friends and family.Getting to the hotel is very straightforward from Roissy Charles de Gaulle. RER 'B' to Chatelet les Halles. Change to Metro line 1 (Yellow) heading west to La Defense; changing at Concorde to Metro line 8 heading south to Balard - alighting three stops down at Ecole Militaire. Easy. 229602,larover,02/20/2007,Nice Hotel In Great Area This is the third hotel I have stayed at in Paris and it offers great bang for the buck. It is not grand but the rooms (we had the superior) are quite spacious for Paris and well appointed. The roll down shades which block out all the light are a nice feature as is the in room tea/coffee maker; iron and ironing board and mini bar with room for your own items. The hotel is quite pleasant and homey and while you will have a comfortable bed don鈥檛 expect down pillows. In fact my only criticism is that like many of the boutique hotels in Paris there was no option but somewhat uncomfortable foam pillows.The staff is very friendly and although I speak French they speak fairly good English. Breakfast was tasty鈥︹€aker鈥檚 basket with bread; croissant; chocolate croissant; fresh squeezed orange juice; cake; small package of cheese and unlimited coffee and tea. It is worth it if you drink a fair amount of coffee or tea in the morning as these are quite pricey at restaurants in Paris and you will pay for refills at those cafes; bistros or restaurants. You can also have ham and fresh cheese a boiled egg or cereal for a few euros more.What really makes this hotel is the decent room size coupled with the area. As many posters have pointed out you are right near Rue Cler and in a residential area of Paris. You therefore can go to local cheeses shops; bakeries; etc and feel like a part of a neighborhood as you will see many Parisians doing the same thing. There are also many good restaurants nearby on Rue St Dominique and a few other local streets. There is somewhat of a nightlife if what you are looking for is a late night caf茅 scene and you will meet locals at those cafes. If you are looking for a bustling club scene night life I don鈥檛 think it is in this area. You are also quite close to the Metro and SNCR/RER for other areas outside of Paris. After we left the hotel we spent 2 nights at The Intercontinental Grand Hotel. In contrast the Grand is as it鈥檚 name implies Grand. However it is right in the midst of a tourist area where I don鈥檛 think you experience the true Paris and you will pay through the nose for everything you might want although it will be expertly provided for you.The Relais Bosquet on the other hand had everything you might reasonably require in a great setting and area. I would stay here again without hesitation and think it is a very nice value for the money. As an aside we did pass Le Walt Hotel which is very close by and seemed online to be nicer but more expensive. They were booked so we stayed at Relais Bosquet. I鈥檓 glad we did. Le Walt sits on a busy street and the rooms are supposedly quite small. It did not seem worth the extra money. In fact I am not aware of a hotel I would rather stay at in this area over Relais Bosquet.Oh and don't forget to try the bread at the bakery next door as well as at the corner of Rue Bosquet and Rue Cler. 229602,holtr727,02/08/2007,Great Hotel - Great Location Been a while since our trip; but finally remembered to write a review. The hotel was great! About as big as I expected; big enough to sleep in for the night. We skipped the breakfast; there are plenty of cafes around to eat at anyway. The location couldn't be better; a quiet part of the city; 5 min walk from the Eiffel Tower or a metro station. Lots of nice; but fairly expensive; shops around (Rue Cler). Would definitely stay there again. 229602,ashia,01/06/2007,A fine boutique hotel in lovely neighborhood My husband and I stayed at the hotel; taking advantage of the discounted rate of booking 2-days prior to arrival. It was a superior-class room and very; very spacious with TV; tea/coffee; hairdryer as well as electronic blinds. It was very clean; the queen-size bed was comfortable and it was always quiet. The hotel offers continental breakfast until Noon; with various breads; cheese and fruit. It is situated in the heart of the Rue Cler neighborhood with easy access to the Ecole Militaire Metro station. There is a food market down the street and many restaurants near by. It is a residential neighborhood so definitely not a place to stay if you are seeking a lively nightlife. Wonderful staff as well. 229602,QP,12/22/2006,Great apartment; professional staff We stayed 5 nights at the one-bedroom apt managed by the hotel. The apt's half a block from the hotel on a very quiet street on the ground level. It's lovely decorated with a outdoor patio. Unfortunately; we didn't get much use of the patio due to the weather condition in November. The size was more than adequate and amenities were better than expected with the DVD and CD players. We didn't stay in one of the hotel rooms and therefore unable to comment on the quality of the room. My impression from the lobby was that the d茅cor was a little outdated and didn't look well maintained. I did like the fact that there's a PC/internet available for guest use.The location of the apt/hotel was excellent; just one block away from the Tour Eiffel. The neighborhood is mainly residential; quiet and upscale. I wouldn't recommend it if you're looking to stay at a place that's busy and happening. Most of the shops close early in this area. The front desk staff offered adequate service for a 3-star hotel. With that said; I鈥檇 like to command the hotel staff on their professional and courteous way of handling problems. We encountered a problem with the apt lock upon check-out. One of the keys was stuck in the lock and we were unable to open the door. The hotel manager and staff calmly helped us check out and allowed us to leave for airport. We were told that the deposit would probably have to be forfeited if the hotel incurred costs in fixing the situation. I was not optimistic that I would be able to get much of the deposit back. However; the hotel emailed me after a couple days and let me know the cost was 30 euros. I was relieved to learn that it wasn鈥檛 a costly problem and the hotel staff handled it promptly and kept us informed. I鈥檇 go for a hotel if it鈥檚 your first time in Paris and prefer to join tours and visit the city in a well-planned out way. I鈥檇 recommend the apartment to experienced travelers who are adventurous and willing to find their ways around Paris. Staying at the apt is a bit more costly than staying at a hotel but it鈥檚 all worth it. It was very nice to be able to come back to a 鈥渉ome-like鈥?environment after being out and about for a long day. 229602,CharlotteBuckeye,11/20/2006,Wonderful Parisian Hotel! 229602,lucyno2,11/14/2006,Kingpa/Dallas;TX We were originally booked at the Hotel Prince; near this hotel; but the Hotel Prince was a huge disappointment (no hot water when we checked in late in the afternoon). So we check for other hotels in the area and went to Relais Bosquet and found a jewel!! The staff was so accommodating; nice; friendly and very sympathetic to our experience at Hotel Prince. We had 2 twin rooms and they were great! Bathroom very clean; towels and washcloths were very fresh and replaced each day. All 4 of us will have no doubts about recommending and staying at the Relais in the future! Plus it's in the best location to everything; the Metro; close to the Hop a Bus; etc. Loved it !! 229602,BabsM,11/10/2006,A Paris Gem This is a great hotel in a fabulous area of Paris; Rue Cler. The staff is very helpful and friendly. We had a nice room on the top floor with a view of the Eiffel Tower. The linens are pretty; and the bathroom was very nice - new and clean. This is a great location within walking distance to several favorite must see attractions - Eiffel Tower; Louvre; D'Orsay; etc.; plus the market on Rue Cler is so enjoyable and only a half block away. We liked this hotel so much that we are going to stay here again in Jan. 2007. 229602,wdcraven,11/02/2006,Best Hotel in Paris Minutes from the Eiffel Tower (many rooms have a view) and close to the metro and the charming Rue Cler; this is our favourite hotel in Paris. Clean and modern with a helpful staff and very reasonable rates. 4 stars in my book. 229602,girardot,10/31/2006,nice and quiet Left bank near Invalides and Tour Eiffel. Quiet. Affable staff; helpful; and the room was much better than expected; large and clean ( 4th floor ). Free internet access off the lobby with use of printer. A block from the Metro ( with direct line to Place Madeleine and Opera ) but a fairly long walk to those locations; taking about 35 minutes. Reasonable rates for the room size and appointments. Difficult parking so we dropped the car off at Avis ( just a few blocks away ) and walked or used Metro and taxis. Numerous restaurants around and a great pedestrian market street 1/2 block away ( Rue Cler ) with plenty of breakfast places (we don't usually take it in the hotel) and restaurants. The street markets are open daily. 229602,Jasmine13,10/28/2006,Lovely; quiet honeymoon stay My husband and I just returned from our honeymoon in France this week. Our stay at Relais Bousquet was; for the price; the most comfortable; clean; and well-located accommodation of the trip. The room was tastefully decorated with important amenities: mini bar; tv; water heater for tea; a bathroom with 2 sinks and a nice enough shower/tub combo so that I could enjoy evening baths. After leaving the Relais Bousquet; we hit the road for Normandy and it was not until then that we realized how nice our Paris accommodations had been for the money. We stayed at a number of hotels that were a bit less expensive or quite a bit more expensive; and none of them to me were as comfortable as the room we had at the Relais Bousquet. The location was excellent: within walking distance to the Eiffel tower or across the bridge to the Right Bank; Trocadero; superb neighborhood restaurants on Rue le Dominique; and great transportation with the Metro convenient 69 bus. Breakfast was adequate at the hotel; but just as easy to walk 2 minutes to Rue Cler and pick up something a little tastier. Also; the Super Marche is right next door to the Relais Bousquet which was very convenient. 229602,luvseurope6,10/09/2006,Best room on our trip We just returned from a 17-day trip of France. We stayed in 3* to 5* properties. The Relais Bosquet wins as best room. We had room 51. It was large by Paris standards; had two sinks in the bathroom; and it was quiet! It was nicely decorated and very clean. Our friends had room 13 and it was nice as well. In the 5 trips we have taken to France; I have found it best to upgrade and book a superior room. It's not that much more and you do get what you pay for. As far as the staff at the Relais Bosquet; they went out of their way to make dinner reservations; etc. The entire staff was friendly - both day and night.For breakfast; a short walk to rue Cler and you can find a wonderful omelet and fresh croissants.We have always tried hotels in different arrondissements when we travel to Paris. We will definitely return to the Relais Bosquet for our next trip. 229602,LonelyAvenue,10/09/2006,Excellent hotel with great staff and a good location My wfe; mysefl and daughter stayed at Hotel Relais Bosquest twice during the quiet Paris month of August 2006. The hotel staff; Gerard Abel; was exceptional. They were on all occassions extremely polite; professional and helpful. The Hotel is situated in a real middle to upper middle-class neighborhood; a short distance from Invalides and the Eiffel Tower. It is one block from the gourmet corridor known as Rue Cler. There are artisanal cheese shops and bolangerie one block in eash direction. A post office is around the corner. The metro is one block away. There is an ATM at the bank right across the street; a supermarket three doors donw ; a dry cleaner next to that; a self-service laundromat one block east and some lovely inexpenseive brasseries within footsteps of the hotel. Of course; you can easily get to St . Germain and all the other areas of Paris quickly and efficiently via the metro. The Relais Bosquet offers free internet and wifi in its lobby and a breafast; which we did not take advantage of. The rooms beds were very comfortable and clean; some with balconies providing a view of Paris roof tops and the Eiffel Tower. We would most certainly stay at the Hotel Relais Bosquet again. Gerard at the front desk was particularly helpful. (By the way; if you have not been to Paris previously or in a long time; I recommend you walk over the the Seine; right beyond the Eiffel Tower some nice evening and take the river tour cruise - corny; but it definitely helps you to begin to appreciate the overwhelming beauty; age and history of the city). 229602,GoWorm,10/03/2006,A bit of a disappointment. We stayed at the Hotel Relais Bosquet due to a recommendation from a highly rated travel guide. The staff was not friendly and the rooms needed a coat of paint. When I planned our trip; I had tried to get a reservation there for our first night in Paris. Fortunately; they were booked and I used TripAdvisor to find another hotel in the same area. The location was great; but this hotel would not rate two stars. On our two week trip; this hotel was the only disapointment and it cost more than some of the other rooms. My best advise is get the travel guide and see how the rooms are rated on Trip Advisor. I would not stay there again; nor would I recommend the hotel to others. 229602,travelngurl,09/13/2006,Great experience!! A friend and I stayed here just recently for a week. I was familiar with the Rue Cler area and really liked the quiet residential feel. I chose this hotel based on trip advisor and found that it had also been recommended by Rick Steves. We had booked a standard room on the 5th floor on the street side (all the superior rooms were booked) and it was pretty good size (by european standards) for the two of us. I asked for an upper floor and a view of the eiffel tower and they did not disappoint me. What a fantastic view each evening to see it lit up (or twinkling on the hour) outside your window when you return to your room!!! I ducked my head into a room that was a 'superior' and I would recommend spending the extra $$ for the extra room it provided.Yes; I will admit; this does not look like a new hotel as based on the furnishings. And; yes; I think I saw a bath towel that was frayed a bit. But I thoroughly enjoyed my stay. Everyone who worked there was more than friendly at all times. They answered all our questions with a smile. And opened our wine bottle when we realized the cork was REALLY stuck in there!! Who can ask for more? And they recommended a REALLY great restaurant on the next street over La Litote on Rue Bosquet which is a definite MUST for anyone staying in the 7th!The rooms are nicely decorated (bright yellow in our room) and it is really clean (which is a big issue for me). Although halfway through the week we must have had a change in the cleaning woman and we could tell as it wasn't cleaned as well. But still more than sufficient.Breakfast is free if you mention Rick Steves. Hey; I though you get a good deal for what you got---and hey; its free!! If you want more variety for breakfast; yes; Rue Cler is around the corner but I was happy with my croissant and coffee. (you get more than that)The roll down shades are great! Really gives you a great nights sleep. Air conditioner worked great and there is a safe in the room. I would highly recommend this place to anyone and would stay there again in a minute. 229602,Judsongirl,09/04/2006,Great Hotel Had a very good experience with this hotel. We stayed here over the first week in July and booked the hotel a couple of months before we left. Unfortunately; no Eiffel Tower views were available -- we knew that when we made our reservations -- and our windows faced the courtyard. We paid EUR147.00 a night. Hotel was very; very prompt in answering emails.The Hotel Relais Bosquet is located in a less touresty area of the 7th arrondissement. The Hotel is only a couple of blocks from the Metro -- best way to travel in Paris. Best of all; the rooms are air conditioned with individual controls!!!!!!! Definitely a plus when the weather in Europe has been so odd the past couple of years.I was concerned when we saw our room because it was next to the elevator. No worries. Couldn't hear a thing (I made my husband test it before I unpacked).Windows had; best I can describe; hurricane shutters that you could electronically lower if you liked. They blocked out 100% of the light. I had the best sleep I have had in a very long time. Room had a safe and a small refrigerator. Bath had double sinks and a tub/shower combo. Separate room off bath held toilet. Room was normal size -- and large by Euro standards. I've stayed in smaller in the States. This is not a new hotel and one should not expect it to look like one. But I found the room clean; maid service excellent; and the management helpful. Don't bother with eating breakfast at the hotel because the rue Cler is just about half a block away; and a bakery next door. Lots of food (baked goods; crepes; fruit; wine; and cheese) at this open air market area. Check out their web site. I found the pictures of the hotel were accruate. We will most definitely stay here again. 229602,Tiffany2,08/25/2006,Over rated and worn out This being our second stay in Paris; this time we opted for the quieter Rue Cler neighborhood based on reviews from this website and recommendations from a guide book. The hotel is rated 3-stars but don't let that confuse you with quality. They advertise a free breakfast if you mention the guide book; but don't expect too much.As soon as we walked into the lobby; we were disappointed to note the rather worn and dirty carpet. Once up in our room; we noticed the carpet had not been vacuumed there either. The furniture looks like it has seen its share of travelers. It is mismatched and badly beaten furniture. We were afraid to sit on the ottoman at the foot of the bed; the legs were so bent in they looked like they would cave in from our weight. The two chairs in our room were just as bad with the framing making them very uncomfortable to sit in. The towels were nice and clean; but badly frayed.We had mixed results with the receptionists. One receptionist when asked about a Paris map; couldn't find one for us. When asked again about tours of Paris; he was unable to find any information for us. A couple of nights later; we had a new receptionist who was very helpful. When we told him about our previous requests to his co-worker; he was like a magician and pulled out maps and several Paris tour books for our use.And to our surprise; one evening on returning from a day of sight seeing; the lobby carpet had been cleaned during our absence. But the funny thing is; the travel guide who I have mentioned above; just happened to be in Paris while we were there and his associates were doing inspections and updating their travel guide books for next year.However; we did have a spectacular view of the Eiffel Tower from our room.My recommendation is to pay more for a room elsewhere and buy a croissant at the local patisserie. 229602,sue7778,08/22/2006,Charming hotel near Rue Cler I was travelling with 6 other people and we were all staying near Rue Cler. Most hotels are small and book quickly. The hotels where others were staying were booked. That's how I came across this gem of a hotel.The front desk staff is very professional and treated us very well. They were accomodating when we asked them to make dinner reservations for our party of 7. The room was very clean and comfortable and had air conditioning. The windows have privacy shades which keeps light out and reduces street noise (I heard no street noise at all). The shades are on the exterior and are operated by a click of a button (by the bed). There is a coffee maker with free coffee; and a mini-bar (at fairly reasonable rates). There is a dresser; desk; armoire; and TV in the room. There is internet access in the breakfast room; which is free for guests. It is not attached to a printer; so if you need to print something; you will need to go elsewhere.The hotel is about a minutes walk from the Rue Cler pedestrian street. This street has a couple of cafes; a delicious crepe/Greek restaurant; and many other shops. There are two grocery stores within the block and a couple of bakeries. We never ate breakfast at the hotel because there we opted to eat outside at a cafe or ate on the run (being late to meet our family/friends).The hotel is a few minutes walk from the subway (only one subway line stops at Ecole Militaire).It is an easy walk to the Eiffel Tower and it was fun to walk over there in the evening and watch the light show and people.I would definitely stay at this hotel again. It was an excellent stay! 229602,Tara3056,08/09/2006,Loved the Relais Bosquet!!! My husband and I stayed at the Relais-Bosquet for 7 nights in January of this year. I was a little hesitant about booking a regular double room (as opposed to a superior double) because we'd never been to Europe before and had heard nothing but horror stories about the small rooms. I needn't have worried! The room; while cozy; was plenty large enough for the two of us and our two big suitcases (+ carry on backpack and shoulder bag). We didn't feel like we were stepping all over each other; or our luggage.The room had an armoire where we could hang some of our clothes; iron and ironing board; those wonderful electric darkness blinds; and a very functional bathroom with hairdryer and nice toiletries. Oh; and there was also a safe and mini-fridge. You could buy items from the mini-bar; but it also came in handy for us to store our own sodas/water. Just walk a few steps to the right of the hotel's front door; to the grocery store there; and buy Coke or Evian for something like 2.50-3.00 Euros for a 6 pack of either.The front desk staff was always warm and helpful; and housekeeping was excellent. I do recommend that you tip the housekeeper each day - it's apparently the norm in Europe; and you'll get much better service if you do it each day instead of waiting until the end of your stay. I generally left 2-3 Euros a night; and in return; got extra toiletries and towels; a spotlessly clean room; AND I wasn't charged for the 2 drinks we actually did take from the mini-bar before realizing we could just walk to the grocery store.We really enjoyed using the free internet on the computer in the breakfast room. I was able to check in with friends and family; and also get info about some of the tourist sites we wanted to visit later in our trip.The carpet and furniture in the lobby and in the halls is slightly worn; but we didn't mind at all. For the price and location; this hotel is a GEM.As for location; you couldn't ask for better. We spent some time in the Latin Quarter at night; and it was bustling and noisy even late at night. We really loved coming home to our little section of Paris; where it was peaceful and not as crowded. At the same time; it was soooo easy to get from our location in the 7th to anywhere else in Paris. For one; Paris is incredibly walk-able. Second; the Ecole Militaire metro stop is an easy 3 minutes or so away. I was a bit intimidated to try using the metro on our first day; but it really was easy; and we ended up using it multiple times a day; zipping all over Paris with ease. Finally; the location can't be beat for restaurants. The 7th is full of lovely little bistros that are moderately priced (23-30 Euros per person for a delicious multi-course prix fixe meal). In short; the Relais Bosquet is fabulous; and I'm fairly certain that if you choose you stay there; you will love it as much as we did! 229602,traveller200,08/04/2006,WONDERFUL hotel view of the Eiffel Tower from our room 229602,kiwifan,07/31/2006,Rick was right this time Another Rick Steves recommended hotel; which meant of course that it was overun with Americans. Despite this fact the local crew was quite accomodating. Our room was delightful; with AC and windows that opened to a Paris view. We were there for Bastille Day; le Fete Nationale; and had a five minute walk to the Champs du Mars to see the fireworks over le Tour d'Eiffel. Wonderful;and nice to be so close. Easy walk to the Metro and the bus; and many fine restaurants. Le Bosquet; which is under new management; a block away provided maybe one of the best meals we had the entire trip; competing with a wonderful restaurant near the Pantheon in Rome. 229602,glbeat,07/31/2006,Loved it My husband and I stayed at this lovely hotel last September; 2005 for 5 days. We were staying at another hotel near Notre Dame for the previous 5 days. That hotel was no comparison for the same price as Hotel Relais Bosquet. It was very hot when we were in Paris and the airconditioning at Relais Bosquet was more than adequate compared to the European standard of air conditioning. The room was bright; cheerful ; very cleanand large. The hotel staff treated us like old friends when we arrived. I can't wait to go back. 229602,ATripAdvisorMember,07/12/2006,Great Hotel; Friendly Staff Eiffel Tower View 229602,gooseylucy,06/24/2006,highly recommended We agree with previous travelers who have stayed at this hotel. We arrived at the Relais after we had just finished a bus tour around Europe and were very happy to find that our room (with a view of the Eiffel Tower) was equal to; if not better than; our rooms on the tour. (I might add; these rooms were three times as expensive). It was lovely to walk out the door and feel that you were IN Paris; not just the main tourist section. Gerard and his staff were always smilng and helpful-Gerard helped my husband organise a Seine Dinner Cruise for my birthday; which was beautiful. He also gave me directions to a section of Paris to shop (at normal prices) for clothing; shoes etc; shops where the locals go to.Our room and bathroom were a good size; always clean; fresh towels. We found use of the Metro not too daunting; once worked out; with the 'Ecole Militaire' as our station. Plenty of cafes; supermarkets and easy walking distance to the Eiffel Tower and the Seine.We have recommended this hotel to our friends. 229602,smokey1127,06/14/2006,Pleasant Hotel We stayed at Hotel Relais Bosquet for a week in June 2006 and were thoroughly satisfied. We were able to check in early; which was appreciated after the long flight. The staff was gracious and accomodating. They helped us with our French and spoke excellent English as well. We selected a superior room with Eiffel Tower view. Our view was a bit sideways; but perfectly adequate. The room was spacious by European standards with plenty of storage for our clothing; toiletries; and luggage even though we do not pack lightly. The bathroom was clean and modern; although we did have a slightly claustrophobic separate WC. The bed was actually two singles put together with some sort of a bridge to eliminate the gap. It was comfortable if a bit firm. We were grateful for the air conditioning on the warmer days. The mini-fridge was convenient for storing goodies purchased at the wonderful shops nearby. There were many; boutiques and restaurants within easy walking distance of the hotel. The only downside of the location was that the closest subway line didn't run directly to many major attractions. All this meant was changing lines; so it really wasn't a problem and certainly wouldn't deter us from staying in the area on our next visit.We loved the neighborhood! We had considered other areas; namely the Marais and St. Germaine de Pres; but we were certain the Rue Cler area was the right choice after visiting the others. It just felt like a real neighborhood. We had breakfast daily at Cafe du Marche on the corner; and we came to recognize the locals dining and walking by. By the end of the trip we even managed to coax a smile out of the crusty tabac shopkeeper.Thanks to the many previous reviewers whose insights helped us select Hotel Relais Bosquet! 229602,ATripAdvisorMember,05/30/2006,Great stay in Paris! Hotel Relais Bosquet was a wonderful little hotel--very quaint; clean; and well-located in the Rue Cler neighborhood. My husband and I spent 7 nights here in October 2005 and enjoyed every minute. We even had a view of the Eiffel Tower from our hotel room. I actually had booked several months in advance with this hotel and they were excellent about communicating with me via e-mail prior to my arrival and giving me tips about shuttles; etc. If we return to Paris; I wouldn't hesitate for a moment to stay at Hotel Relais Bosquet again. We paid a little more for this hotel but after arriving and staying for 7 days; we were so pleased that we chose to spend the extra money. Having a place that we felt comfortable in made our trip that much better! 229602,Kenato,05/29/2006,Great Hotel for Seeing Paris View toward Bathroom 229602,ATripAdvisorMember,05/17/2006,Wonderful Hotel My friend and I stayed at the Hotel Relais Bosquet in April; this was our first trip to Paris and when we arrived at the hotel we were checked into our room quickly even though we were early. The room was just wonderful; very clean; lots of space in the closet for your clothes; large modern bathroom; in room safe and hospitality tray. I chose this hotel because of all the wonderful reviews on this website....it is all true; you cannot go wrong with this hotel. The staff speaks English and are very helpful. Also it is ideally located. We are single women and felt very safe in this area and in this hotel. I love Paris and the hotel Relais Bosquet for making my trip worry free. 229602,ATripAdvisorMember,05/16/2006,Wonderful Hotel This hotel is an absolute gem! My friend and I arrived in Paris on a rainy Sunday afternoon. We had reserved a room for four nights at a nearby hotel that turned out to be nothing like what was represented on the hotel's website on in France for Dummies. We called back to the US and had my husband check TripAdvisor for some other hotels in the same neighborhood. With three hotel names in hand; we wandered out in the rain and happily found the Hotel Relais-Bosquet just two blocks away. We walked into the lobby; looking quite soggy and miserable; and inquired if they had a room available. The man at the front desk was so kind and polite when we explained that we had a reservation at another hotel but the room was unsatisfactory. He said he had a room we could have for two nights but then we would have to change to a different room. We were more than happy to change rooms since we did not have a reservation. The desk clerk then asked us if we would like to see the room. It was lovely -- spacious; clean and beautifully decorated. We immediately went back to the other hotel; checked out and returned to the Relais-Bosquet with our luggage. As soon as we walked up to the desk; the clerk told us that he had found a room that we could have for all four nights. We checked in and went to the room. While it was a bit smaller than the first room; it was still very comfortable and spacious. The bathroom was very spacious as well and spotlessly clean. We had drawer space; armoire space and lots of shelf space in the bathroom. After getting settled in our room; we went to the lobby to check our e-mail since we hadn't been near a computer in a week. We asked the desk clerk if he could recommend a restaurant for dinner. He told us that many places were closed on Sunday and especially this particularly Sunday because Monday was May 1; a national holiday. He said; Let me see if I can get a reservation for you. He called several places and did arrange reservations for dinner at a very nice; reasonably priced restaurant about 10 mins. away. This was the beginning of a beautiful friendship between us and the people at the front desk. Every single one of them was so polite and helpful. They made reservations for us for all types of things and kept us apprised of when the museums were open; the best times to visit different sites; etc. We enjoyed the breakfast every morning we were there. The breakfast room is very light and airy and the service by Christian was impeccable. Whenever I return to Paris; I will stay at this lovely hotel. 229602,ATripAdvisorMember,05/14/2006,Fantastic location and hotel! This was my fourth trip to Paris and this hotel was by far my favorite! The location is excellent! Rue Cler is right around the corner; you can't get much more French than the bakeries; cafes; cheese shops; and fruit/vegetable stands on Rue Cler. There is a Metro stop just a few blocks away and Napolean's Tomb/IHotel Invalides is in walking distance. In addition; the room is absolutely huge by Paris standards. The bathroom has a full tub and the room was clean and modern. The staff at the hotel was very curteous and helpful. Free internet access is available at the hotel which is extremely convenient. 229602,Magstar,05/10/2006,So Wonderful! My husband and I stayed here for our anniversary and we could not have been happier. The room we had (superior) was big by paris standards and had lots of really useful ammenities...iron and ironing board; lots of clothes storage; complimentary coffee (although we did not partake...the stuff in the cafes is so much better); fridge; and safe in the room. The people at the desk were very very nice and helpful. If you want a great view of the Eiffle Tower; try to get room 63. It was so great to be able to see the eiffle tower each moring and every night. I hope this helps and good luck with your search...When you go to Paris make sure you by more souvenirs than you think you want! We thought we had so much but when we go home we wished we had bought more! There are always those people you forget; and of course for yourself. You may think you wont really want that eiffle tower statue; but when you get home and the post-paris-depression kicks in you may wish you had gotten it 229602,MookieDoug,04/23/2006,Small but charming in a great neighborhood The view from Room 54 229602,mkenny3661,04/03/2006,Great Hotel and Great Location Reading the reviews from the previous posts; I couldn't agree more about the location and amenities of this hotel. The great Parisian sites are all within walking distance from this hotel. No need to take cab or metro. We walked everywhere during our visit which may have been a little hard on our feet but we got a greater appreciation for the city. Regarding the hotel's internet access; we didn't use the hotel's computer because we had brought our own laptop and was able to jump on their wireless network for internet access. My wife was concerned with her inability to speak or understand french but this was not a problem throughout our trip. I would say that 90% of the french individuals we encountered spoke english. They were also all very cordial and nice. We came away from our trip to Paris with an appreciation of the culture; history and people. I would recommend this hotel and the city of Paris to anyone. 229602,gbtrotter,03/27/2006,No Better Place to Stay in Paris Great location; great price; great rooms - what more can you ask for?We arrived tired and hungry at the hotel at 11:00am. Our room was ready as was a recommendation for lunch nearby. The room was clean; comfortable and large by Paris standards. Checking email on the lobby computer downstairs; free of charge; was a great plus as was the view of the Eiffel Tower from our window. The Rue Cler neighborhood is perfect for anyone - couples; families; etc. There are two bakeries are at either corner on the same block as the hotel. A market is just a few doors down if you need something; but only if all the shops and street vendors have closed shop on Rue Cler. Of course; there are about 50 cafes and restaurants within a five block radius of the hotel. Try La Petit Troquet or La Florimond (both non-smoking).You are a five minute walk from the Ecole Militaire Metro station and a ten minute walk from the Eiffel Tower. In addition to all the usual sites; we had a great time on two tours with Fat Tire Tours in Paris; also within walking distance of the hotel. One was a segway tour of the city which lasted about four hours. We were treated like celebrities and asked to stop for pictures all along the way. The other great tour was a bike tour to Versailles - you bike from the office near the Eiffel Tower to a nearby train station; train to Versailles; stop at a market to pick up items for a picnic and bike around Versailles - definitely the best way to see its 800 acres. We ended the day with an audio tour of the chateau. They have many other tours as well including walking tours of several neighborhoods and evening bike tours. 229602,TravelBelle,03/25/2006,Great location; nice rooms The hotel is about a five minute walk from the Eiffel Tower; great convienent location to the Metro (2 blocks) and several great places to eat - bistros; cafes; etc. The fresh pastries from the artisan patiserie on the corner were the best we found anywhere! The rooms were on the small side but not too small (compared to other European hotels); and the bed was comfortable enough for my husband and I and our 1 year old to share (it said it was a double but it was probably between an american double and an american queen). We never would have gotten a crib/cot in the room (but I don't think they offered). The room we got was the cheaper of the two offered by the hotel. Free Internet access in the lobby was a big plus! 229602,wks,03/16/2006,Wonderful hotel All the wonderful reviews of this hotel are accurate. A lovely hotel in a very pleasant area of Paris. Of note is the addition of free internet in the hotel and a computer in the lobby for guest use. In addition to the regular continental breakfast there is simple breakfast (juice; coffee; croissant)for 6 euros and you can order cereal; eggs; etc for a moderate supplement. The staff is very competent and helpful. The only negative was the standard double did not have any drawers for organizing personal items. 229602,Mil4d,02/23/2006,A charming little hotel We had a fantastic 6 days stay in Paris and it is really wonderful to be able to come back to a comfortable hotel room; after a long day of tripping around Paris; to relax before venturing out into the cold in search of a place for dinner.There are plenty of restaurants to choose from nearby without having to go too far afield. The room is clean and tastefully decorated; very French; and is spacious. There is coffee and tea making facilities; cutlery; glasses for wine; iron; ironing board. All in all; it is a well equiped room; with most things we needed to make our stay a comfortable and pleasant one. It has separate toilet and bathroom which is great for us. We also were fortunate enough to have a room with a view of the Eiffel tower; a delightful view at night.The location is an added bonus. A wonderful cheese shop directly across the hotel where we sampled some delicious goat cheeses and the staff there is friendly and helpful. Nearby there are fruit shops; butchers; cafe; bakerie;slaundries and the list goes on. It is near the subway station; bus stop and is within walking distance to most places. We simply love walking; as there are so many interesting little streets around and lots of interesting shops to look at.The hotel also provides free internet access; which to us is wonderful as we can keep in touch with the family.We would gladly recommend this hotel to our friends and would stay there again. 229602,pozosgto,02/21/2006,A great hotel Just back from a week's stay at the Relais Bosquet. The hotel is in great condition and very clean. Our room couldn't have been nicer. The people working there are friendly and competent. Gerard was outstanding. Feel fortunate to have chosen this hotel. All positive comments we found on tripadvisor were accurate. 229602,MikkiBlau,01/09/2006,A Masterpiece in Paris You will not find another hotel like this in Paris at the same affordable price. Everything about this hotel is unbeatable. The room was large enough to move around in and relaxingly appointed in bright; airy golden tones. And no squeezing into a tiny; sparsely lit bathroom; this bathroom was clearly remodeled recently and was impeccably clean; with bathtub/shower combination and lots of light. The best part about this hotel is the staff. From the minute I made my reservation to the time I checked out; we received nothing but courteous and friendly service; all delivered with a smile. And feel free to communicate with them by email! They are attentive and responsive to questions or concerns. In addition; they are quite knowledgable and more than prepared to offer whatever advice the new (or returning!) traveller to Paris needs. The lounge area in the lobby even sports recent editions of some of the popular city travel guides to Paris. They offer a continental breakfast; but we did not try it.The other fabulous part about this hotel is it's location. It is on a cosy side street just 5 minutes walk from the Ecole Militaire Metro station. With the Tour Eiffel; shops; varied restaurants; a market; and drugstore right there at it's doorstep; one doesn't have to go far to satisfy whatever needs come up.I have stayed in many hotels around Europe. Hotel Relais Bosquet is the first to cover ALL the essentials of a perfect stay! 229602,Divingguy,12/16/2005,A gem! Everything in these glowing reviews is true This wonderful little hotel has garnered some great reviews on this site. They're all true. The Relais Bosquet is quiet; clean; friendly; honest; efficient; and a great value. Located just a short walk from the Ecole Militaire Metro station; it provided a great base for 6 days of Paris enjoyment. You cannot go wrong here. While you're there; try the Paris Walks tours... a great way to learn and enjoy the city. Realis Bosquet made the stay a joy. Thank you! 229602,mayflye,11/13/2005,A Gem! Lobby 229602,Lumelux,11/12/2005,Loved the view Dining Room 229602,cgilmore,11/09/2005,Loved it! We rented the apartment via the hotel. It is justdown the street from the hotel. It had one bedroomand a pull out sofa in the living room. We are a family of 4 and our boys are only 5 and 7 year so it worked out perfectly. Everything in the apartment is new and it has a welcoming decor. It has it's own private patio which due to the time of the year and rain we didn't get to use much. The kids did go out there and play for a bit though. I can imagine in the summer the patio would be amazing. It had a washer/dryer so I just packed light and did laundry.It is about a 5-10 min walk to the Ecole Militare Metro stop; a few minutes from Rue Cler; restaurants;grocery store; bakery. A previous review said to try pizza Tina. It was so delcious we got take out there twice and ate in once! The pizza; pasta couldn't be beat. It was so great we didn't want to leave!Part of me hates to write this review since I would love to keep it a secret so when we return we can get a reservation but Trip Advisor has been such a help to me that I had to give back. 229602,radio71,11/04/2005,Stop looking! You won't beat this place. Lovely little lobby of the hotel. Internet access is cheap there. 229602,090909,10/23/2005,Extra Amenities; Perfect Location My husband and I stayed at Hotel Relais Bosquet October 2005 for 3 nights during our first stop on a 3-week journey through Europe. The hotel was 150 euros/night (about $180 US) and did not include breakfast. We were very pleased with the hotel overall and will stay here when we return and will also recommend to friends. Here's a rundown ...Spacious (by Europe's standards) modern bathrooms with plush towels and wash clothes - a rare luxury in Europe; spotless rooms that were well-maintained and cleaned daily; professional; helpful English-speaking staff; terrific location (right next to Rue Cler; which is the pedestrian-friendly food market; so delicious food is a stone's throw away); best boulangerie in Paris for breakfast and for patisseries (located on the corner across from delicious Cafe du Marche; which serves excellent Parisian cafe fare for reasonable prices); hotel is located a short 5-minute walk to the Eiffel Tower; free Internet access in the lobby; quiet neighborhood (request a room facing the courtyard for maximum quiet); black-out blinds; which would be helpful during the summer months.The hotel charges 6.5 euros/person additional for a standard; uninspiring continental breakfast; which is served in their lobby. I would recommend forgoing this expense and instead visiting the boulangerie for delicious breads and pastries and then walking 5 more steps to Cafe du Marche to sit and enjoy your breakfast and order coffee; juices; etc. at the cafe.Although the room was a bit expensive; we were happy with the extra amenities Hotel Relais Bosquet affords. Many US travelers might find the size of the rooms very small by US standards; but these rooms are fairly large by Europe standards and the bathrooms are especially large and modern. If you want to stay in this perfect Paris neighborhood but are on budget; try Champ du Mars; which is located 2 doors down from Relais Bosquet. We met several travelers who were staying there and were very happy with this hotel (its rate was less than 100 euros/night). Otherwise; stay at Relais Bosquet for a terrific experience. 229602,GrrlAnn,10/12/2005,Very nice hotel 229602,frenchbull,09/25/2005,relais bosquet - 1bdrm apartment 229602,darrennelson,09/16/2005,Great little hotel 229602,ATripAdvisorMember,09/06/2005,great hotel Just returned from a wonderful 4 day trip to Paris. Our hotel Relais Bosquet was great. Room was lovely and clean; with a wonderful view of the Eiffel tower. Both Gerard and Frederika were most helpful with any questions we had. very well appointed rooms with everything you need; quiet and peaceful; 2 minutes to Metro station and of course Rue Cler. We will go back for sure. 229602,chewpei,08/22/2005,small room; but very comfortable We stayed here for 5 nights and grew to appreciate the hotel more the longer we stayed. Our first impression wasn't great -- the halls were dirty and the standard room was very small. The bathroom was fairly large. But we loved the neighborhood -- lots of places to eat; close to the metro; close to the Eiffel Tower; convenient to stores for food; and we felt very safe walking at night too (we were a mother and teenage daughter this trip). The a/c is a basic we take for granted in the US; but much appreciated for being able to close the windows and block street noise even. We loved the room darkening blinds especially since it was light past 10 p.m. in July. It was nice to have a minibar fridge big enough for our morning juice (we didn't have breakfast at the hotel -- didn't look like much either). The halls were cleaned every other day it seemed; but the room was always kept very clean and the bathroom was well stocked and clean as well. The staff was helpful -- some more than others. It was funny to see all the Americans in the neighborhood with their Rick Steves' books! One piece of advice -- don't take his Roissy bus/metro suggestion for getting to the hotel. It took us almost three hours to get there as the bus was late and then drove around the airport for a half hour picking up more people; and then drove through city traffic for over an hour. The hotel recommended a shuttle which we took back to the airport and they were great. Try Pizza Tina for dinner. 229602,ATripAdvisorMember,07/20/2005,This hotel may be unsafe for women travelling alone! On July 6; 2005 I arrived from dinner at 12:30 am to my hotel; Hotel Relais Bosquet. I had been at this hotel for 9 days visiting my daughter in Paris. This is the 4th visit to this wonderful neighborhood hotel that is very pretty with a very lovely staff. That evening the night desk clerk became very agressive upon my arrival. He pulled me into the basement kitchen to get wine from the refrigerator. I managed to get back up the stairs. He then tried to come to my room. I quickly went up the stairs to the room of a friend and her son to learn that his behavior toward her had been much the same. The next morning I; along with my female friend and her son who were also guests in the hotel; filed a formal written complaint against the actions of the night desk clerk with the hotel manager. We learned that he had worked there for 4 years. The hotel sent both of us roses and champagne as an apology. On the early evening of July 7; the manager asked all of us to confront this man with our written complaints in both English and French. He began to scream at me and call me a liar. I left the area and called American Express to assist me to find another hotel immediately. The hotel did not fired this man. I had reservations to return to the hotel July 14 for 3 nights. The hotel suggested I go elsewhere because he would be remaining in employment there. The hotel did not charge me for my last 2 nights at the hotel. The hotel did not charge the other woman and her son for 2 nights; also. We both checked out on July 8 and did not return the next week as planned.I consider this an unsafe hotel for women who may be travelling with another female friend; son or daughter; or alone. It makes me very sad because I have loved the hotel and the location. I moved to the Intercontinental Hotel for the return to Paris. 229602,ATripAdvisorMember,05/13/2005,Loved the hotel; but disappointed with service! We just returned from a 5 day stay in Paris and we had a wonderful time! The weather was a little chilly; but overall it was a great trip! We stayed at the Relais Bosquet and were pleasantly surprised at how nice the rooms were! They were spacious; and the bathroom was large clean. The towels were a good size; and the shower had good water pressure and warm water through the entire shower! Only problem we had was the shower curtain clinging to your body as you showered; but that is minor! However; after reading so many positive reviews regarding the hotel staff; we were disappointed with our experience. We did not feel that the staff was helpful and welcoming. Many of them would look down at their computer and busy themselves as we walked in rather than having to speak to us. They always said Bonjour; but did not look like they wanted to deal with us other than that. When we did have questions; they answered them; but never went beyond that. I had emailed some questions in advance; and my email was never acknowledged. Overall; we felt that the hotel staff was the least friendly and helpful people that we encountered in Paris. We had expected much more! That being said; we still enjoyed our stay at the Relais Bosquet; and would recommend it to anyone based on the quality of the rooms and the location. We loved walking down to Rue Cler to get our breakfast every morning at the corner patisserie. We had a great meal at Cafe du Marche down the street. The hotel was a short walk to the Eiffel Tower; Metro stop; RER stop; and other sights. Definately a convenient location and a pleasant neighborhood! 229602,markandjulie,05/09/2005,Je t'aime Paris! My husband and I spent 4 nights at the Relais Bosquet. From our 5th floor window we could see the top of the Eiffel Tower. The hotel is convenient; charming; and the staff was very warm and inviting. Our room had a refrigerator and electric room-darkening shades which my husband loved! There is free internet service in the lobby. The Rue Cler district is great - with fresh fruits; vegetables; breads; cheese; chocolates; etc. just steps from the front door of the hotel. The 7th arrondisment is a very nice neighborhood. It is just a short walk to the Eiffel Tower; Les Invalides; and Ecole Militaire metro stop. We even walked from our hotel to Notre Dame and the Louvre! The hotel arranged shuttle service from CDG airport for us. A great find! 229602,ATripAdvisorMember,05/08/2005,Should we tell you? We recently stayed at THE RELAIS BOSQUET and had a wonderful few daysThe rooms were spacious by French standard;the beds very comfortable and the ensuite clean light and airy and the towels changed every day.Unlike most medium priced hotels in Paris we had tea and coffee facilities and a fridge and a superb view of the Eiffel Tower illuminated at night.We ate out for breakfast a couple of mornings but then decided to try breakfast in the hotel. It was the best we had and although it appears expensive it was cheaper than other places because you were not paying for coffee by the cup. It was a very good continental breakfast and lasted us all day.So don`t be put off.There were many good restaurants around to suit all pockets and we found the staff very knowledgeable about places to eat. The staff were very helpful on all sorts of matters and we thought this hotel was a real find.It`s also superblysituated for the Metro and bus service.Please don`t tell too many people about it or else we won`t get in next year. We really enjoyed APRIL IN PARIS 2005 229602,ATripAdvisorMember,04/30/2005,Wonderful find We stayed at the Relais Bosquet for five nights and loved every minute of it. The staff is among the best of any hotel we've stayed in world-wide; including Ritz-Carltons. They are always smiling and happy to help with whatever you need. We had a upgraded room with a view of the Eiffel Tower. It was large for a Paris hotel..bed and pillows were wonderful..bathroom very large with nice thick towels and washclothes. The neighborhood is wonderful too. Metro just a few short blocks away. Great bakery right next door. I highly recommend this hotel. You won't be disappointed! 229602,GroovyYaYa,04/10/2005,Can't wait to go back... I stayed at the Hotel Relais Bosquet in October 2004 with my family - what a wonderful hotel; in a fantastic location. I had the opportunity to stay in two different rooms - first night with a cousin that was able to be with us for a day and a night; then I moved into a 3 bed room with my folks to save money. Both rooms were very clean; very comfortable (even the rollaway I was on). We could see the upper half of the Eiffel Tower from our room; and the Rue Cler was a wonderful place to try local foods to create a picnic; or even buy a sandwich to put in your backpack (to eat on a sightseeing bus or outside somewhere in between sights). The Eiffel Tower is definitely within walking distance (good place to catch the hop-on; hop off buses) A metro stop is also conveniently nearby.I would definitely stay here again if I have the opportunity to visit Paris again. 229602,ATripAdvisorMember,03/30/2005,Fabulous!!! We stayed here in November; unfortunately it was our second hotel as our first one was very disappointing. We arrived in the morning; exhausted as we had not slept well and thinking that we were just expecting too much in European hotels--- The minute we arrived things looked up; our room was very spacious (esp. for France) with a large bed (perfect for a 64 husband) and a clean; good sized bath. We were able to comfortably plot our day from our huge bed and had plenty of room for luggage etc. We were in the Rue Cler neighborhood literally down the street from many wonderfully shops and cafes. We can't say enough about this hotel; the staff was absolutely wonderful (Gerard in particular but everyone was great). I really think you can't go wrong with this hotel; it has a Parisian feel and is not generic but also is very comfortable and reasonably priced. Enjoy! 229602,ATripAdvisorMember,03/02/2005,Great location; very charming hotel I just came back from Paris; and I have to highly recommend this hotel. The location was superb. Less than 10 min. walking distance to the Eiffel Tower; a metro station 1 1/2 blocks away; great restaurants and cafes; grocery stores to get your basics (i.e. water; chips); gourmet shops; ATMs; bus stops...I can keep on going. Next time I go to Paris; I'm staying at the same hotel. 229602,klf0963,02/16/2005,Wonderful Trip Just returned from a long weekend at the Bosquet. The hotel was very clean and comfortable. The double (king; I think) bed was firm -- great after a long day of sightseeing. The location was an easy walk to the TourEiffel; Invalides; and much more. Don't miss the Rue Cler early in the morning as the shop keepers clean the sidewalks and set up for the day. We used the Yellow Van Shuttle (booked throught the hotel) which was a good value and punctual. Buy the museum multi-day pass; and if you are a walker skip the Metro carne or passport. In 4 days we used the RER once to Versailles and the metro once to Montmarte. Special thank you to Frederika for her warm welcome and helpful suggestions. 229602,mjb68,02/13/2005,A Very Nice Hotel My wife and I had our first trip to Paris in January 2005. We are pleased that we stayed at Relais Bosquet. Our room was an adequate size; it was tastefully decorated; we enjoyed the view of the Eiffel Tower; and the bed was comfortable. We also appreciated the internet access and the friendliness and helpfulness of the staff. We enjoyed the proximity to the Eiffel Tower; Rue de Cler; the Ecole Militaire metro; and wonderful boulangeries and cafes. We will return to Paris; and we plan to stay again at Relais Bosquet. 229602,SanRamonTraveler,02/12/2005,Loved the Hotel Relais Bosquet We just returned from a 7 day/6 night stay at this hotel and it was wonderful. The staff is extremely friendly and helpful. They provided us with some great restaurant/cafe recommendations and helped us figure out which metro trains to take to get to major sites. On our last night there; the night clerk even gave us a ride to the Latin Quarter and showed us around! The room was comfortable (we had a standard twin) with a nice bathroom (tub/shower) and we even had a partial view of the Eiffel Tower out of our window (all that for 105 Euro's). Best of all though; is the location of this hotel in the Rue Cler neighborhood. If you want to stay in a residential neighborhood with a 10 minute walk to the Eiffel Tower and a 25-30 minute walk to the Orsay and Rodin museums; a cheese shop; small supermarket; numerous patisseries; wine shops; deli's; cafes; and boutiques around the corner then this is the place for you! 229602,ATripAdvisorMember,01/30/2005,Great Hotel We stayed here for three nights in Jan 05 and loved it. The rooms are small; but are well-appointed. The lobby is a bit dated; but don't let that discourage you. The staff is great and the location ideal. We would stay here again without hesitation. Just don't eat at 'Le Bosquet'. You can't go wrong with the Cafe du Marche. Both a short walk from the hotel. 229602,ATripAdvisorMember,01/09/2005,The hardest bed in my whole life My husband and I spent a week in Paris on Jan. 2004 and we've booked this hotel because of several reasons: 1. The feedback was positive.2.The hotel looks very cozy in the photos.3. The location was very convenient.When we got to our room; it was quite small; with quite a few spots on the carpet; but the decoration of the room was welcoming and warm. When we went to bed; after five minutes my whole body started to ache because of the hard bed. It seemed that the floor would be softer. The bed also was shortso my husband's feet were hanging in the air. Well; I almost didn't sleep that night; nor the following two nights. On the third night; someone was smoking in the lobby and all the smoke got into our room and we had to sleep with an open window. This was the last drop and in the morning we mowed to Marriott that had a room twice as big and a huge comfortable bed. What a change! Although we missed the personality of the Relais Bosquet hotel. 229602,ATripAdvisorMember,12/20/2004,Incredible city; wonderful hotel... My wife and I had the pleasure of spending 4 nights here in July 2004; and couldn't have been happier. It was my first visit to Paris; and the location in the Rue Cler neighborhood was superb. Quaint shops; great cafes and bistros EVERYWHERE you turn; and only a couple blocks from the Metro. We even had a view of the Eiffel Tower! Our room was very clean and comfortable; the bathrooms were modern and spotless; and the air conditioning was a lifesaver in the summertime. Also; the elevator; roughly the size of a telephone booth; is both fun and a real welcome to Europe. We laughed for hours! For only 105 euro; it's hard to beat The Relais Bosquet. The staff was helpful and friendly; as were all the Parisians we spoke with. Can't wait to go back; and will definately recommend this hotel to others. 229602,Historiana,11/26/2004,Great Neighborhood; Great View A friendly staff for a small hotel in Paris. Staff was very accomodating in providing information. Our room was very comfortable; well-maintained; and had a terrific view of the Eiffel Tower. Wonderful neighborhood with plenty of restaurants within walking distance convenient to a metro stop. Too many Americans but the charming neighborhood makes up for it. There is even a bakery next door so the aroma of fresh baked breads greets you in the morning. 229602,NancyCA,10/22/2004,Great hotel This was not my first stay in this neighborhood; however; it was the first time for the Relais Bosquet. Its excellent reputation is well-deserved.The staff at the desk are very knowledgeable; the room was clean and well-appointed; and guests can even use the hotel computer.Moreover; the location is ideal. 229602,ATripAdvisorMember,09/21/2004,A Wonderful Visit We just returned from first visit to Paris at the Hotel Relais Bosquet. It was everything Trip Advisor had promised from prior guests and their testimonials. After an overnight flight we arrived and found our room ready. The bath was spotlessly clean. The bedroom had a very comfortable king with air cond.; refrig; retractable blinds; and nicely decorated. However; no closet; and a somewhat awkward cabinet for clothes. Room was very quiet. Gerard and others at the front desk were very friendly; gracious; and accomodating. The Rue Cler market and neigborhood is wonderful..... hotel is just a block away from the Ecole Militaire metro stop. I would recommend the hotel and would stay here again. 229602,unn,09/08/2004,Good Location; pleasant manager We just spent 2 nights at the Relais Bosquet and it was very enjoyable. The location is very close to the Eiffel Tower as well as many museums; etc. We had a 5th floor room with a wonderful view of the Eiffel Tower. There is complimentary coffee/tea in the room; and there are washcloths. While the room wasn't large and needs updating; it was more than adequate for us. 229602,ATripAdvisorMember,08/29/2004,Great Hotel This hotel has a fabulous location; a short walk to the Eiffel Tour; Napolean's Tomb; Rodin and D'Orsay Museums. The Metro stop is 1.5 blocks away; post office 2 blocks away; and the wonderful street market Rue Cler is just at the end of the block. Several bakeries and Cafe's are within a 2 block radius. The desk staff were very helpful and courteous at check-in and check-out; and also offered help with directions and the many other tourist questions we asked. The desk staff booked our city tour for us as well. The room was clean and comfortable with air-conditioning; mini-bar and electric black-out blinds. This Hotel was an excellent value in Paris; we would stay there again in a minute! 229602,ATripAdvisorMember,08/10/2004,Wonderful experience The Relais Bosquet is a great Parisian hotel. The manager; Gerard; is courteous and very helpful. We had a fifth floor room with a view of the Eiffel Tower that was absolutely breathtaking at night. The rooms are spacious; clean and well appointed. We purchased pasteries at the corner bakery and ate breakfast in our room with the complementary coffee and tea. The location is extremely convenient with the Rue Cler just a block away; the Eifell tower about a ten minute walk; sidewalk cafes all around; and the Metro one block away. We walked to Napolean's Tomb; the Rodin; the Louvre and the Orsay Museums. We will definitely stay there again. 229602,ATripAdvisorMember,08/09/2004,Great Hotel-Highly recommended My husband and I stayed here for 8 nights and couldn't have been more pleased! Beforehand; the hotel answered all of my e-mails promptly. The staff was courteous and helpful. Our room was very nice and had a great view of the Eiffel Tower out our window! The hotel is located in a great location-about 1 1/2 blocks from a metro and is near many cafes; grocery stores and a bakery that we visited on a daily basis. Air conditioning was a plus in the August heat and there was free Internet access. We would highly recommend this hotel to anyone traveling to Paris! 229602,GD123,08/02/2004,Great Hotle We stayed at this hotel in July 2004. It was in a nice quite residential area; but close to the Metro and sites like the Eiffel Tour (15 minute walk). The room was small (typical for France); but modern; clean and air conditioned. We were two steps from a grocery store and bakery. The area also had many resturants and some shopping. The hotel had free Internet access. It doesn't have a resturant; but served breakfast for surcharge (fairly expensive). I would highly recommend staying at this hotel. 229602,TeenFoodiesMom,07/10/2004,Thoroughly enjoyed our stay. The Relais Bosquet worked out wonderfully for us. Our room was large and clean; and the automatic shades and air conditioning kept it dark; cool; and quiet at night. The location was wonderful; within walking distance of the Eifel Tower; the Paris sewers (a must see; especially if you have kids); and lots of restaurants. We loved the corner patisserie and enjoyed sitting outside drinking sodas and wine right at the cafe at the end of our street. 229602,mountainwatch,07/07/2004,The Best Yet This hotel is a wonderful place to stay. My husband and I were there for a week in June '04 and can't say enough nice things about it. The rooms were bright; clean; and spacious for a three star. It had a shower curtain; ironing board and iron; and an internet computer downstairs for the guests- plus the best staff we've ever encountered at a Paris hotel. 229602,ATripAdvisorMember,06/25/2004,The most wonderful Parisian hotel My sister I spent two glorious weeks at the Relais Bosquet in April this year and LOVED every minute of it. This was certainly not our first trip to France. However; this time we decided to rent an apartment. Big; gigantic mistake using the agency we chose. Wrong area; seedy; smelly apartment and the cost for that mistake was one full night rent just to break the lease. The big plus was finding Relais Bosquet and the sweet; friendly; helpful people. We will not stay anywhere else in Paris after finding them. It is bright; squeaky clean; decorated in beautiful colors; a refrigerator and two safes. shower tub; fantastic electric blinds; excellent lighting; and the rooms are large and spacious with more than adequate storage. I noticed most of the reviews were for shorter stays than ours but within that two weeks time; we found nothing that disappointed us concerning the Hotel. It is convenient to dry cleaners; Caf茅 de Marche (yummm) a neighborhood bistro with excellent food and terrific service; a grocer that also carries the wonderful French coffee; Caf茅 Noir; bakeries; pastry shops; chocolates; fantastic chocolates; flower shops; a post office just around the corner; a perfect shop to purchase very economical luggage to bring all the French treasures home one did not plan on - like $29 for a very large duffle with zippers pockets locks; oh; and at that same shop; large Paris bags with various designs Eifffel Tower keychains attached sold much cheaper than we found elsewhere; bus stop nearly at the door; two Metro stops very close by; ATM nearby. Can't say enough good things about the owner and his staff. They tolerated our poor French with their excellent English; went far beyond what most concierges would go to help us. There is not one of those people I would not truly want to invite into my home; including the housekeeping staff. This group of people are exceptional which may account for the exceptional beauty of the Hotel. Stay here one time and you've found your home away from home in Paris. 229602,ATripAdvisorMember,05/25/2004,Loved It! We loved the RB! After much research; depending heavily on comments here; we chose the RB for our first non-tour venture in Paris this month. We could not have been more pleased. There were 3 of us there for 6 nights and we had a charming; spacious room with comfortable beds (lovely linens); a great bathroom with shower curtain AND wash cloths. Near the metro; short walk to Tour Eiffel and great neighborhood restaurants and shops. The staff is wonderful--personal; friendly; helpful. Loved it! Loved Paris! 229602,ATripAdvisorMember,05/08/2004,Loved the Relais Bosquet My husband and I stayed at the hotel Sept. 2003 and loved the hotel; staff and general area. We became hysterical when the elevator door opened because it was SO small!! Our room was a nice surprise; bright;clean and perfect size. Quiet; too. A coffee maker in the room was great to have in the am. Only had breakfast there once because there are so many cafes and bakeries around. Metro and Eiffel Tower are within 5-10 min. walking distance. Took metro to Monmarte; loved the area. Ate at several local cafes and restaurants; our favorites were La Florimund a short walk away and La Polidor in the 6th arrondiss. not far from Luxembourg Gdns. People were friendly and appreciated our lame attempts at French. Take the Seine pm cruise; use the Batobus on the Seine to get around and buy treats on Rue Cler and at Flo Prestige; a gourmet take-out store. Will go back to Paris next spring but may try an apartment; if not; we will definitely stay here again. 229602,ATripAdvisorMember,05/05/2004,Great location We stayed here from 4/15-18; 2004 and loved it. Great location right next to the pedestrian street Rue Cler. Big; clean rooms with A/C and the coolest electric blinds we've ever seen!! Helpful; english speaking people to help. It also has a view of the Eiffel Tower which was important since on our first day in Paris we got engaged there!! 229602,ATripAdvisorMember,04/05/2004,Charming Hotel; Excellent Location! showReview(1764903; 'full'); 229602,PaulinNJ,03/14/2004,Warm and welcoming showReview(1724650; 'full'); 229602,ATripAdvisorMember,12/10/2003,Impressed with Hotel's Quick Response to E-mail! showReview(1511888; 'full'); 229602,ngl,12/04/2003,Excellent hotel showReview(1507231; 'full'); 229602,ATripAdvisorMember,10/16/2003,Loved Relais Bosquet showReview(1395326; 'full'); 229602,ATripAdvisorMember,06/06/2003,Fantastique! showReview(1072028; 'full'); 229602,ATripAdvisorMember,06/02/2003,Great Neighbourood Hotel showReview(1032738; 'full'); 229602,todonacho,05/08/2003,Very Nice for the Price showReview(992658; 'full'); 229602,ATripAdvisorMember,03/14/2003,Great Hotel showReview(917296; 'full'); 229602,ATripAdvisorMember,02/21/2003,Very french and quite perfect showReview(859813; 'full'); 229602,dnapo,08/19/2008,Ci siamo sentiti a casa nostra! showReview(19101255; 'full'); 229602,stedepi,11/20/2007,Un buon albergo ad un buon prezzo; senza pretese showReview(10937590; 'full'); 229621,tetsumaru,01/06/2009,love the service and cute room at splendid etoile hotel paris when we are travelling there are 2 things we expect from the hotel; first the service and second the room.Splendid etoile hotel paris has made us felt welcomed in foreign country and foreign customs; the concierge was very friendly and helpful and the room although it was smaller than we expected was cute and charming with the chandelier on the ceiling.we think the lobby interior need to be improved by making it brighter and as charming as the room; to get more luxury appearance .Lobby is the first area that guests would see and first impression is important. In Indonesia specially Jakarta and Bali; the hotels lobby are always luxury. 229621,kevinsteer,01/03/2009,Splendid by Name; Splendid by ........................... Having read reviews of this hotel on this site we were expecting a very nice hotel and were not disappointed.The location; just off the Arc de Triomphe; across the road from the nearest Metro (Charles de Gaule E'toile); was excellent.The rooms warm; welcoming and very nicely appointed.The staff friendly and helpful.The breakfasts catered for everyones tastes; cold; hot; cereals; fruit; cheese; meats; eggs; bacon; sausages; croissants; juice; tea; coffee etc etc.We went to Paris for 3 nights to celebrate the New Year and had a wonderful time. We travelled on Eurostar and the only down side to the whole trip was the huge queues for tickets for the Metro once we arrived at Gar du Nord. Had we known we could have bought them at St Pancras once we had checked in for Eurostar; won't make that mistake again. 229621,GingeBarney,01/02/2009,Found friendliness in Paris Rooms and breakfast were very good.Chief Concierge Farook deserves a special mention - he couldn't have been more helpful and friendly. Very limited French was not a problem in this hotel.Just outside the front door was the Arc de Triomphe.Could walk to some attractions but Metro just outside the Hotgel's door.Went to Paris for the New Year celebrations and to celebrate my birthday with 6 friends.Excellent location to see New Year celebrations in Paris 229621,yaoka,01/01/2009,good location and service We were completely satisfied with the services and circumstances of the hotel. Sure to come and stay again. 229621,Loppitt,12/27/2008,Fantastic long weekend.... Our trip to Paris was via my husbands work - so the hotel was booked for us. The main purpose of our visit was a whirlwind long weekend sight seeing trip with our 12 year daughter. On arrival at the hotel we were met very warmly by Farooq at Reception. Our room was lovely and spacious - except for the wardrobe which could have been a little larger as it was supposed to accomodate 3 peoples clothes. The location was superb; right next to the L'Arc Du Triomphe and Champs Elyese. We only ate breakfast at the hotel but the choice was very good - even our daughter was happy!The hotel staff were lovely and a special mention should go to Farooq and the other reception staff - nothing was too much trouble and their local knowledge was invaluable. Thank you. 229621,kerrsmeadow,12/08/2008,Superb hotel spectacular view from balcony 229621,eutuelnoivoiei,12/05/2008,Splendid hollyday Very good Hotel 229621,marvfish,11/24/2008,Slendid as ever This was our third visit to The Hotel Splendid Etoile and we found it as splendid as ever. Beautiful; spacious; well maintained rooms; friendly staff; convenient location; what more can you ask for? We have traveled all over the world; including seven trips to Paris. The Splendid Etoile has become our Paris home. 229621,MaxGS,11/14/2008,Great hotel at the center of Paris We stayed at the Splendid Etoile for 5 nights in October 2008. We chose the hotel for its location and on the basis of favourable traveller reviews. It turned out to be a great choice! The hotel is small; quiet; yet centrally located on one of the avenues radiating from the Arc of Triumph. The metro/RER station (Charles de Gaulle Etoile) is right outside the main entrance of the hotel. From this station you can get directly on the RER going to Eurodisney; the jounrey takes about 35 to 40 minutes. The Air France bus service from Charles de Gaulle airport runs from just across the street. There is also a taxi rank just a few meters up the road. The hotel offers a buffet breakfast for 23 euro per person (which is somewhat expensive) but does have a good selection of croissants; baguettes; cake; cheese; ham; cereal; scrambled / boiled eggs; fruit; tea; coffee and hot chocolate. The hotel also has a restaurant open for lunch/dinner and there is a great variety of cafes and restaurants in the neighbourhood. Our room was spacious; the beds were comfortable; the bathroom was clean. The gentlemen at the reception were very friendly; polite and eager to help; give directions; call a taxi etc. Overall; we had a very pleasant stay at the Splendid Etoile and would definitely stay there again! 229621,grotznod,11/07/2008,Great value. Was in Paris for a company conference; everyone had an excellent time. The hotel itself was very clean and well cared for. As has been mentioned; the hotel is a short walk from the Air France bus; the open top tour buses; and the Metro. Many restaurants just off the Champs-Elys茅es; also a short walk away. The hotel staff; in particular the front desk staff; were very helpful with directions and recommendations. I will definitely stay there again when I visit Paris; either for business or pleasure. 229621,melianfinz,11/07/2008,The Lift Episode! The hotel is in a perfect location and the view from our room (no 606 ) on the 6th floor was fantastic. We however got stuck in the lift on our first day for 10 minutes which was very very frightening. The notice inside the lift says 4 people max; so my husband; myself and our 2 friends got in and promptly got stuck !!! The reception staff got us out THANK GOD within 10 minutes but they were very upset for us as they have been asking the hotel management to either upgrade the lift mechanism or place a notice stating a max. of 3 people in the lift for ages and they have done nothing so far.The rooms are modern; clean and comfortable and the staff are very friendly. The breakfast was good with lots of choice.My final commets are that the bar should be open on Sunday nights; not closed and there should be tea and coffee making facilities in the bedrooms. 229621,Debbie024,11/04/2008,Wonderful weekend We have just returned from a long weekend at the Splendid Etoile hotel to celebrate our 28th wedding anniversary. What a wonderful time we had. The hotel was great; rooms lovely and comfortable; nicely decorated and the breakfast was very good too. The staff were very friendly and helpful; especially Farooq the Chief Concierge. We went on a fantastic dinner cruise on the Sunday evening; recommended by Farooq. Champagne on arrival; then we boarded the floating restaurant for 2 hours cruising up and down the Seine whilst we were served a wonderful meal. The lights of Paris by night were fantastic. We also bought a 2 day pass on the open top tour bus; which took us round all the main sights. You can get on and off as you please. We also visited the Louvre which was amazing. On our last night we found a great restaurant - La Cave Lanrezac; just round the corner from the hotel; serving fabulous french cuisine.We thoroughly enjoyed our stay in Paris. What a beautiful city! 229621,sandknitz,10/15/2008,Splendid indeed! I recently spent four nights at Splendid Etoile and am so grateful I did! Since this was my first trip to Paris and I was a woman traveling alone; I did a lot of research and read many reviews prior to booking my hotel. Splendid Etoile far exceeded my expectations!While it may seem a bit pricey; it was worth every penny! First; its location is incredibly convenient . . . the Air France bus from CDG drops off right across the street and the RER/Metro station is a few steps from the front door. In addition; I was easily able to walk to the Arc; the Champs-Elysees; the Bateaux-Mouches on the Seine and the Eiffel Tour. You can also catch the les Cars Rouge minutes away on the Champs-Elysees near the Arc.I was very fortunate to get a corner room; so I had a magnificent postcard-like view of the Arc de Triomphe through my floor to ceiling windows which I left open during my waking hours while in the room. Day and night; it was mesmerizing.I appreciated the intimate lobby. My room was lovely and spotless. The staff was very attentive and the concierges were all so helpful!The perfect ending to my magical trip happened my last afternoon there. After returning to my room and throwing open my windows to breathe in a little more of Paris; I was treated to a sun shower immediately followed by a huge double rainbow out my window over the Arc.This was a life long dream fulfilled; and the Splendid Etoile truly enhanced the entire experience. I look forward to the day when I am able to return with my husband! 229621,mariavp,10/13/2008,Splendid Etolie is splendid indeed! I had an excellent stay at the hotel. The staff were helpful; courteous and professional. I was very impressed that a room was ready for me at 9hrs as I had just arrived from an overnight flight. Room was very large especially for European standards; though the hotel is older; it has nice elegant French charm. Location could not be better- lots of boutiques; restaurants and bars nearby; plus shopping at your doorstep. I would highly recommend and would certainly come back to Splendid Etoile. 229621,Smood,10/13/2008,Paris gem Had a wonderful two night stay here at end of September. Air France Bus from Charles de Gaulle (Line 2) stops just over the road from the Hotel. Entrance to Etoile Metro station is also just over the road. We arrived at about 11am and thought we'd chance it to see if our room was ready. Check-in staff and Concierge were fantastic - they estimated that room would be ready in 10 minutes and were delighted when we were given the all clear after 3! Stayed in Room 306 - great size; with two balconies opening out onto the street with a wonderful view of the Arc de Triomphe to the side . Had requested the view when booking but you never know until you get there. Room 307 might have had a direct view of the Arc from within the room but we were delighted with the size and comfort of 306. Concierge also recommended L'Empereur cafe; immediately over the road from the hotel entrance and we ate there a couple of times - a good selection of prix fix menus; especially the breakfast and brunch. We never ate in the hotel so couldn't comment on that aspect. We tried Le Cristal cafe once; behind the hotel on the next Avenue over leading from the Arc. Ordered here from the prix fix and ate what they bought to the table; only to find that we were being charged for each item that we ate - tourists beware! Overall a wonderful experience with great access to/from the airport and to the metro system. Couldn't fault the hotel. 229621,ErnieNW,10/08/2008,Splendid Etoile is Splendid The hotel gave us excellent service and is in a fantastic location for access to all of Paris and transportation to the airport.The only possible deficiency is the hardness of the mattress on the bed and that is a personal difference that others may disagree on what they like.It was a great experience and I would plan to use the hotel anytime I am in Paris. 229621,PennyDubaiUAE,10/08/2008,Splendid location! The only reason we stayed in this hotel was due to it's wonderful location and reasonable standards of service and quality of establishment. We read quite bad reviews of other nearby hotels and this hotel seems well rated. We did not get dissapointed since we already got familiar with the Europe hotels in this case Paris hotels being crampy with small bathrooms and stuffy too. But Splendid was great! The view was not as expected since we upgraded our room but nonetheless I would highly recommend this hotel to anyone who wants a good location at a reasonable price. However; don't judge the hotel by the pictures on the internet which in most cases they take the best room pictures and they have many types of rooms. 229621,camp708,10/07/2008,Convenient Location; Friendly Staff; A Bit Pricey Have stayed at the Splendid 4 times over the past 6 years. Each visit has been consistenly good. But price escalation is becoming a big issue. Looked at several other hotels in the area with better pricing which will be given greater consideration for my next Paris visit. Cannot beat the location and convenience to transportation. The room; staff and cleanliness were all excellent. Take the Le Cars (Air France Bus) from the CDG airport which drops off across the street from the Splendid! Nice restaurants in the area on the side streets from the Arc de Triomphe. Overall a great choice if price is not a huge consideration. Great website for direct booking. 229621,CilantroandLime,10/07/2008,a decent; predictable hotel but there may be better options View from our tiny balcony 229621,PSJ1789,10/07/2008,An OK Hotel The Splendid Etoile Hotel is a nice average French hotel which is a little dated. This adds to the charm for a romantic getaway in Paris. However; for the business traveler; it is a bit of a challenge. Taxis are impossible to get; travel arrangements cannot be made through the hotel; and the checkout time is 12 noon without the possiblity to extend it. So while I liked the hotel; its services fell short of meeting the needs of the modern business traveller. I would recommend it for a romantic getaway. 229621,zadny,10/07/2008,Great location All the staff were great - so friendly and helpful. They even managed to get us tickets to the Moulin Rouge even though we asked at 5pm on the same weekend as the Tour de France with all sessions already fully booked.The rooms were great - nice and quiet; and the housekeeping staff seemed to clean the room and replace the towels every time you left it.The location next to the Arc de Triomphe can't be beaten. Only 2 minutes walk to have a bottle of champagne on the Champs Elysees.We loved every minute of our stay and will definitely return to the same hotel. 229621,megmarc,09/30/2008,Awesome first experience in Paris Let me start by saying that this was my wife and I's first trip to Paris; so I have no perspective on what other hotels are like and my compete basis of comparison for making this reservation was TripAdvisor.The location is awesome; because it is on the Champs Elysees; but also because it is right across from a Metro; which we learned will take you anywhere. The areas around the hotel were great for finding great shopping; cafes and an afternoon bottle of wine.We stayed a week in late September in room 309; a Jr. Suite located on the 4th floor. We did not have a view of the Arch but knew that and preferred the Jr. Suite. I must admit that our first impression of the Jr. Suite was disappointing as it did not look as grand as the picture on the web site; but we soon got used to it and were very very happy with our choice. It was a bit expensive; but I'm guessing that is just Paris.The bathrooms appear to be reasonably new and are very well appointed. I was pleasantly surprised just how well done they were. We asked that the twin beds be converted to a king which they took care of for us. The appointments are minimal but very efficient. We had two very grand windows; one in each room; that opened up onto the street. Our view; while not of the ADT; was of a normal Paris street; and we found it very nice. The adjacent room was small but also very efficent and included a TV; mini bar and small table. All better than we expected.The in room internet sucked but they have a free internet station downstairs that was almost always available and it worked great.We did not request the breakfast package and did not use the bar; so I dont have any thoughts on those.The strength of the Hotel Splendid is the staff. They are remarkable. Some of the nicest people I have ever encountered in a hotel. We have traveled extensively and I would match them up against anyplace we have stayed. The front desk staff made you feel at home every time you entered the hotel. They helped us with everything from how to ask for something in French to how to request a refund of the VAT tax on purchased items. They were always friendly and helpfull. I would recommend this place to anyone. 229621,CDCS,09/23/2008,Highly recommended hotel Stayed in this hotel for 2 nights in September. I have stayed in a number of different hotel in Paris and this is by far and away the best. The location is fantastic - views of the Arc de Triomphe as other reviewers have mentioned. And the Air Fance bus from the airports will leave you practically at the door of the hotel. The rooms are a good size ( we were able to fit an extra bed with no problem); and spotlessly clean. Beds are comfortable. Again - bathroom is a good size and very clean. Breakfast was included in our rate and is very adequate. I was worried about whether the room would be noisy from traffic outside but this is not the case at all because the rooms are double glazed with shutters.The staff are to be highly recommended - they could not have been more helpful with any queries we had. And special mention to Farouk who went out of his way to accommodate us.Overall I would say that in its price category you will not do better then the Splendid Etoile in Paris. 229621,pres13,09/22/2008,Wonderful hotel; wonderful staff; wonderful stay!! We stayed at the hotel for six nights in September and had an absolutely wonderful stay. The staff at this hotel are absolutely world-class; always friendly; and go out of their way to assist with any and every detail large and small. Special kudos to concierge Farouk (hope I'm spelling that correctly) who arranged a wonderful dinner cruise for my fiancee and I on the night of her birthday and was most helpful with our every request. The room was spacious; spotless; and outstanding; offering a wonderful view from the balcony of the Arc de Triomphe. The hotel is located in a great area; with several terrific restaurants and bars all withing walking distance and the Metro is literally right out of the front door of the hotel. I have visited Paris on several occasions in the past but have never enjoyed a stay as much as I did this time. This is our hotel in Paris from now on; without a doubt. Can't say enough about the place and the staff. Wonderful! 229621,solentblueling,09/22/2008,A perfect Paris hotel We stayed at The Splendid Etoile for 3 nights Bed and Breakfast in August and I am delighted to say that it met all my expectations. This hotel is a pricey 4 star but certainly ticks all your boxes for a luxury romantic Parisienne break. After shopping round for the best rate I found a deal on eurostars own website which gave you the 3rd night free and breakfast and a pound upgrade to 1st class seats on the train. I then contacted the hotel direct to request an upgrade to a superior room before we arrived; as I wanted to ensure that we had a room with a view. Our room was the corner room on the 4th floor and the view was just magical. We had most amazing view of the Arc de Triomphe from the 2 balconies in the bedroom; and my husband boasted that he could even see the top of the Eiffel Tower from the balcony in the bathroom! I couldnt fault the standard of the furnishings in the room which was spotlessly maintained. The Buffet Breakfast was 2 die for and there was so much food on offer that it kept us going until tea time (.... a huge benefit in Paris as the restaurants are ridiculously over priced ! ) One word of warning though; is that breakfast is only served until 10.30am prompt - not until 12pm or 11.30am as the staff and hotel literature advise you ! We witnessed a number of dissapointed hungry guests being turned away at 10.31am. The hotel was superbly located at the top of the Champs Elysee which caters for those of you who either want to walk or take the metro. Sadly the hotel bar was closed throughout our stay which left us feeling a little short changed on the facilities front - but the staff were professional; polite and discreet at all times and I would definately return again. 229621,The4Amigos,09/20/2008,What a Hotel! We booked the Splendid Etoile after reading other reviews on trip advisor. We stayed for four nights and had a fantastic time. The hotel was excellent; staff friendly and helpful; rooms beautiful and spotlessly clean. It is ideally located; the Air France bus stop is right outside; as is the train station. It is within walking distance to all the sights and there are many nice bars and restaurants within the vicinity. The hop on hop off open top buses are a great idea to get around Paris priced at 24 euros for two days (the bus stop is at the top of the Champs Elysees) We cannot wait to return! 229621,Wendixie,08/08/2008,Oh so splendid Sitting Area 229621,IGORF,08/04/2008,Hotel Splendid is a wonderful place! I definitely recommend this hotel!As a gift to my parents I took them to Paris for a vacation; and we stayed at Hotel Splendid; which I found online through parishotels.The pleasant experience started from the reservation confirmation email by Francoise; fully accomodating my additional requests and making me feel comfortable and sure of their customer service. Upon our arrival; the chief consierge Farooq was pleasant and extremely helpful in helping us settle in; describing the surroundings; making great recommendations of sights for us to visit and best ways of getting there. I must say that the whole staff of the hotel is absolutely terrific and assisted us with every single detail of not only staying at the hotel; but making other trip arrangements as well. The room on the top floor was spacious for three; bright and turned away from the busy sounds of the Champs Elysees. The view of the Arc de Triumph through the window added a phenomenal charm to our stay. Room service was terrific in detail. We came down every morning for a hot breakfast; which included all the major palette teasers - from fresh pastries to cold cuts; the cheeses of course and sea food; fresh juices; omelette or cereal; great coffee and friendly staff.I can go on and on; but one thing for sure - the stay was terrific; hotel offers great accomodations; the staff is professional and courteous; and I am definitely coming back!-IgorLos Angeles 229621,Maybee520,08/01/2008,Perfection! For our first ever trip to Paris; my husband and I booked a superior room; requesting a direct view of the Arc; at the Hotel Splendid Etoile. After much fretting over whether or not the hotel and room would live up to the reviews; that I poured over on this site; I can report that our 9-day stay (7-21 to 7-29-08) at this property was absolute perfection. We checked in to Room #507; which had a wrap around balcony accessible from both the bathroom and the bedroom; and the most beautiful and direct view of the Arc de Triomphe that anyone could hope for. As a bonus; because we were 5 floors up; we also had a view of the Eiffel Tower. The view literally took my breath away; as I had not expected such a treat.We had a large closet with multiple shelves and full length mirrors; a safe; mini-refrigerator; both a desk table with chairs and a large double bed with a great mattress. The bathroom was huge; with the best water pressure of any shower I have ever experienced in a hotel. Our room was spacious; clean and I didn't want to leave!Right outside the front door was the Metro; a taxi stand; the Air France bus stop; and access to the RER.Everyone of staff that we came in contact with; were attentive; friendly and welcoming. I would not hesitate to book this hotel again. 229621,crawlem,07/30/2008,Very nice hotel in a great location I don't have a bad word to say about this hotel. Located literally opposite the bus stop for the Air France Shuttle buses; you can arrive in Paris; jump on a coach and cross the road to get to your hotel.Our superior room had a fantastic view of the Arc De Triomphe; and was spacious and well appointed. Staff were friendly and helpful.We didn't eat in the hotel at all in the 2 nights we stayed; restaurants and chic shopping are just a short stroll away.Absolutely perfect. 229621,Finaghyblue,07/20/2008,The Excellent Etoile! My family and I stayed at the Splendid Etoile Hotel for six nights in July 2008 and cannot over-state how wonderful a stay it was. The hotel is located just a few yards from the Arc de Triomphe and so very handy for site-seeing in this area; it is surrounded by great bars and cafes with plenty of choice but at the same time quiet and peaceful at night. Just across the road is the Charles de Gaulle Etoile metro station which meant that getting around Paris by train was very easy and handy so this hotel is perfect for the site-seeing in all the different areas of the city.The staff at the hotel were always friendly and wonderfully helpful. Special mention must go to Farooq the Chief Concierge of the hotel who was charming; helpful and friendly in everyway. If you are going to stay at the Splendid Etoile seek him out and he will help you arrange everything to make your trip to Paris a wonderful time. 229621,Sue2000,07/06/2008,Nice; but.. front of hotel 229621,BrazAustralia,06/28/2008,terrific place; great location We have just returned to Australia after a 4 night stay at the Splendid; and Splendid it was too....echoing all of the favourable comments on this site; I would add that I was more than pleasantly suprised by the size and style of the room; and can confirm again that Farouk is extremely good at his job- by the way; he used to be a fast bowler in Pakistan; and was considering going to Australia for coaching by Lillee and Thommo- he chose Paris and the hospitality industry- good new for all of us I'd say....Anyway; back to the hotel. We stayed in a superior room; room 403- with the exceptional view of the Arc from the balcony- probably fairer to call it a balcony rather than a terrace by the way; wouldn't really be able to hold a cocktail party out there! The room was MUCH bigger than I had expected; should even impress Americans. It had an entrance hall; bathroom off it; and a door to the bedroom that could be shut; so there is an extra level of privacy from the bathroom to the bedroom if you get my drift. Good size wardrobe; good flat screen TV; but dodgy air conditioning- we couldn't get it to move from freezing or off; but to be honest we are low maintenace guests; we reported it once and then didn't worry about it again. Fussy people would probably be whingeing round about now I expect.Tiny lift up- as per usual in Paris- charming lobby; bar area; and a little ( unairconditioned) phone box size room with an internet connected PC ( free to use) for all those people who aren't bringing laptops on holidays with them; but still need to check emails etc. As per this sites advise; we didn't eat at the hotel- Farouk in fact pointed out a great breakfast cafe down the road a bit ; where he goes- much better than the place over the road.It really is ridiculously handy for transport- RER station right outside the door; Cab rank 10 metres away; metro stop 200 metres; and the 14 euro Air France bus to CDG airport just over the road- brilliantly located. We strolled under the Arc to the Champs Elysee for people watching; and visited quite a few of the local bars/ bistros where the Euro's were on TV every night.Anyway; I would stay there again like a shot- that's how good it is- well priced for what you get; and fully worth its high rating on this site- au revoir Hotel Splendid Etoile! 229621,eklektra,06/13/2008,Fantastic Gem of A Hotel The Hotel is in a fantastic; quiet neighborhood just one block from the Arc de Triomphe and Champs Elysees and is surrounded by many fabulous cafes and restaurants. The front desk staff is fantastic and attentive even when the lobby is crowded with people. Farooq is a national treasure and went above and beyond with assisting us. The Air France bus stops directing across the street which provided easy; hassle free transportation to CDG/Roissy. They dropped at our terminal. There is a cab stand and a metro stop steps from the hotel... actual steps not a 15 minute walk steps. A walk to the Eiffel Tower took about 20 minutes. The Louvre and other places of interest for us took about 45; but Paris is a city for walking. All rooms do not have a view of the Arc. Sadly ours did not; but it was spacious and comfortable just the same. If I recall 207; a superior room; had the postcard view from the terrace. I would definitely return! 229621,KatarinaH,06/11/2008,Wonderful stay there View from the balcony 229621,bernardbbk,05/28/2008,Great Stay We came for the second time and I must say that the service has improved A LOT. We were greated with a smile and everybody was FRIENDLY AND ATTENTIVE. We will CERTAINLY come back . KEEP UP THE GOOD WORK 229621,Unver,05/22/2008,A Nice weekend in Pairs The hotel is located in the very center of the city just across the famous Arc de Triumph. Acess to the hotel from the CDG airport with the buses of Air France is very easy. They stop just at the corner of the street. The buses are comfortable and cheap relatively to taxis. The room I stayed was a superior one with a balcony and a view of Arc de Triumph. The room was quite large for a couple even with a child. The only bad experience we had was about the hair dryer in our room. It was not operating and when we asked for a new one they said that they can not get a working one and they did not.Altough the room was clean and well decorated it requires a renovation in coming one or two years. The concierge was helpfull and depending on whom sits on the front desk you could get english speaking stuff (This is something extraordinary in France)Overall; it is not cheap hotel but if you want to be in the city center and have ease of access to both metro and buses it is good choice. 229621,Stanislaw,05/19/2008,Just wonderful and amazing I booked this hotel on the base of superb references on tripadvisor and I made no mistake at all! Nice staff; nice rooms; absolutely SUPERB location; most of rooms have view on Arc de Triumpf; you are directly on metro and bus connections to airport and street is quite quiet!For the same price you can get much worse hotels in Paris.I would definitely return to this hotel; and please note; I 麓m quite demanding customer. 229621,chopper1Dublin,05/11/2008,perfect in paris have been to paris a number of times but this hotel is the best i have stayed in---the staff including the concierge are amazing-farooq is friendly;helpful and the best front man a hotel could ask for.rooms are spotlessly clean -well provided with good viiews and a great location right beside the arc de triomphe with a metro station directly across the road--even air france have a stop for coaches to take you to cdg airport.we will be going back here sometime soon--well done!!!!!!! 229621,LRBSEB,04/25/2008,What a Location and View We just stayed 7 nights at this wonderful hotel. Our room on the 6th floor was a large room overlooking the Arc d' Triomphe and Eiffel Tower. Chief Concierge 'Farooq' is the best; along with reservation specialist 'Francoise' who helped with train tickets.We will definitely stay here again on our return to Paris.Lynn Sandra BookerSan Antonio; Texas 229621,feminic,04/11/2008,Great Hotel--everything you want to know Another view from 408 balcony 229621,dropie,04/09/2008,Essence of Paris from your balcony I chose this hotel based upon the reviews from this website; and was most pleased with our stay. We were afforded a balcony view of the arc d' triumph that was one of the highlights of our Parisian experience. Farooq was as good as advertised; one of the best concierges I've ever encountered. Balcony views are limited; and we booked months in advance with a specific request for a balcony room. This hotel is one of the most convient locales in Paris; with a subway stop across the street and the bus transport to the airport also just across the street. Great dining is within walking distance from the hotel. The photos posted on tripadvisor don't do the view justice. The rooms are clean and large by Parisian standards; and surprisingly quiet. My wife spent her 40th birthday overlooking Paris from our balcony sipping Tattinger champagne and enjoying Belgium chocolate...a memory I will always cherish...Randy Hill 229621,jambo38,03/09/2008,Excellent surprise break We booked the hotel after reading reviews from tripadvisor for my parents 40th wedding anniversary. This was a surprise present and I was hoping that the hotel lived up to some of the excellent reviews. My parents have returned from this mini break in Paris and they were absolutely delighted with the hotel. They stayed in room 507 which was a superior room and they said this room had excellent views. They could not speak highly enough of the hotel and staff. They would not hesistate to recommend. I found booking the rooms directly with the staff at the hotel amazingly easy and they were most helpful. 229621,surfsnowboard,03/06/2008,Great location; great rooms! Booked it after reading reviews; and it was exactly as described. The lobby was small but the staff was extremely nice and helpful. Going up in their tiny elevator made me have doubts about the rooms; but walking through the door put me at ease. The room was BIG. We had a view of the Arc and got some great night time pictures from the window. The bathroom was 1/2 the size of the hotel room; unbelievable! Great location; and every evening we were able to walk down Champs Elysees. Wouldn't eat at any of the restaurants on the street though. Loved the hotel! 229621,mangpfang,03/06/2008,A Dream Stay In Paris!! Key Splendid Etoile Hotel Paris 229621,Hacklin1979,02/19/2008,Amazing Stay - trust the reviews! Amazing stay. We stayed here for three nights over Valentine's day; and I would highly recommend this hotel to anyone going to Paris and I would stay here again on my next visit. We stayed in Room 606 which was a suite; and it surpassed the pictures on their website. You walked into a small hallway before entering a large living room; which had many windows that looked unobstructed onto the Arc de Triumph and also in the distance to the Eiffel Tower; this room had a large couch; a coffee table; 3 chairs and also a desk; mini-bar and TV. You then waled through sliding double doore to a huge bedroom; with plasma tv; double bed (the bed could be more luxurious); and then through to a large bathroom with bath and seperate toilet. The location is superb as you are literally a 30 second walk to the Arc de Truumph and 3 minutes to the Champs Elyesses. Also the metro is accross the road. The staff were all extremely helpful; polite and accomating in every way. 229621,kristysf,02/14/2008,Absolutely Perfect! My boyfriend and I selected this hotel after reading the reviews here and were 100% thrilled with it.The room was; by European standards; HUGE and well appointed. The view of the Arc and Eiffel Tower was unbelievable. Everything about it was romantic and perfect. I had never stayed in Paris before; and this hotel was everything I had ever envisioned.The location is definitely not in the center of it all; but it's literally next to the Arc and Champs Elysees; AND metro station and taxi stand; so it's easy to get anywhere.I've never bothered to write a review for a hotel before; and am doing so just to encourage others to stay here. 229621,guytraveller,01/22/2008,Staff was friendly; room was fine. We only stayed one night due to family committments; but the hotel was well appointed and nicely located.The internet did not work in the room and had not worked all week. It would be nice if they would realize that some people do need the internet.The hotel is well built; the room would have been probably quiet except I had the windows open!There were two single beds twin moved together to make one double bed; and this was not optimal. However; the staff was friendly; the room and bathroom were nice; the facilities pleasant. and the location was good.We didn't eat breakfast there because we had to leave too early. 229621,jpclark9,01/14/2008,Great location; Great hotel Nice hotel; central enough for walking to many must see sights. The balcony and view of the arc make for some memorable photos. We had to wait to get into our room; but the front desk ordered us complimentary coffee and chocolate for the short wait. The rooms are a good size for European standards; but a little cramped with a roll away for a third person. We loved the ease of the shuttle bus stop across the street from the hotel when arriving from the airport; however; if taking a train out of Paris; be sure to pre-order your taxi in plenty of time for an a.m. pickup in front of the hotel. It takes a little time to get to the train stations in morning traffic and we nearly missed our train to the alps due to the fact that it took 30 minutes to get a taxi. Overall a very nice stay. Next visit I think I will split my time between this hotel and another closer to the Latin Quarter. 229621,TravelmanPerth,01/12/2008,great hotel and location This is a great hotel in a perfect location a stones throw from the Arc de Triumph; service was very good and would have no hesitation in recommending this hotel or staying again. 229621,JobiJuJuBee,12/20/2007,Stay HERE Blick vom Balkon aus am Tag 229621,Zasha,12/12/2007,Great hotel with an awesome view This hotel was in a very convenient location to transportation. We left the CDG airport via Air France Bus which stops right outside the hotel across the street. The Metro is also right across the street. We stayed in room 507 based on another review we read here and we loved it. The room was nicely decorated. We slept with the balcony doors open for the cool breeze and it was relatively quiet; except for the occasional ambulance passing by. The view of the ARC was awesome! When I stood outside on the balcony I felt like I was looking at a painting. There was even a balcony in the bathroom although you could not see the Arc from this balcony. The room and bathroom both were large for Europe standards and they were very clean. Staff are very friendly and efficient. I will definetly stay at this hotel on my next visit to Paris. 229621,EmyKris,12/11/2007,The Perfect Hotel in Paris The lights at night are amazing! 229621,JimD7,12/09/2007,Great location The hotel was literally across the road from the nearest metro and very close to the Arc de Triomphe and Champs- Elysees.We booked a standard room but were lucky enough to have a room with a view of the Arc de Triomphe.Staff were efficient but not as friendly as we had been led to believe from other reviewers.Breakfast offered a good selection but this should be expected based on the cost of the same.We ate in the Hotel Resturant one evening and enjoyed a good meal with good service at at a reasonable price compared with eating on the Champs- Elysees itself.Our room was very clean and decorated to a good standard without any major signs of wear and tear.Overall I would recommend the Hotel. 229621,KCunningham,11/26/2007,Very pleased with the hotel I booked a superior room for myself and my daughter to stay for the weekend - we are both light sleepers and always struggle to sleep in hotels due to noise problems. Not this time! We had Room 611 which; to be honest; had the most awful view but was fantastically quiet - we literally didn't hear anything apart from the dull hum of the air conditioning unit. We also founds the beds to be very comfortable. Room was also very spacious as well as having a big bathroom - only disappointment in the bathroom was that it got very steamed up when you had a bath or shower. We didn't bother with breakfast as 22Euros seemed expensive but just went over the road and there are many places nearby to eat. 229621,newpip,11/23/2007,A mixed deal actual view from window 229621,Zippyzazoo,11/20/2007,Splendidly too quiet for me; though nice for the right person. I stayed here a few months ago. It was my first time traveling based on reviews from Tripadvisor.comWell; I learned that I am not looking for the same things as most travelers. Everyone seems concerned with how posh and quiet it is. I am only 34 and when I go out of town; I want to experience the city. The hotel plays a large part in that experience as I am always going too and from it.The neighborhood is nice; but a sleepy bedroom community; for Paris that is. While sightseeing you have to pass all the fun communities with plentiful cafes and parks to come back to the Splendid. I would have preferred a hotel in the 6th; 5th near the Pantheon or Ile de la Cite; after visiting them. There you have more cafes with the chairs on the sidewalks in rows; and art galleries and tons of unique boutiques; bakeries and more. That being said; it may be the perfect hotel for those who want peace and quiet ( though there is a bar down the sidestreet; that you can hear drunks yelling sometimes. I ran to my balcony to watch; excited by the prospect of life; they were too far to see though.) The streets had few people and no street life. Granted; it was August.The Champs is very close; but mostly just a bunch of shops I have here. Walk through it on your way to somewhere.The Arc de Triomphe is close; but once you have seen it...The hotel was nice. I paid a little more than I wanted to because of the reviews on here. I would have gladly paid more for a more idealized Parisian neighborhood and atmosphere. Like on TV; and that is what you get in the other neighborhoods I mentioned.I had some form of junior suite. Walk through the door;then a little cloakroom or place to put luggage and hang coats with a door that shut it from the bedroom; then the bedroom; pretty windows that sealed off traffic noise; a balcony; then to the right of the bedroom is a little sitting room; and off of that the bathroom; which was very nice and large for Europe. Semi-mildewy shower curtain. The room had a balcony and a view of a pretty Cap-Gemini Consulting office building. Nothing at all to look at to the left or the right.Breakfast was good! I liked it. Not too different from other hotels I have stayed at in London. Bins with eggs; bacon and sausage in one small area; and a longer table with breads; meats; cheeses; fruit; cereal and beverages. The entire breakfast room is smaller than most master bedrooms in the U.S. I look forward to breakfast as I like to see the other travelers and get my bearings for the day.There is not a bar that I noticed and no place where other patrons congregate or one can talk to the staff in a less formal manner.Overall; a nice place; but not worth the #8 spot on here in my opinion. Not even close. Tripadvisor needs to come up with a better ratings system besides singles; families and romance. 229621,SiWoking,11/12/2007,Big let down We stayed over the weekend and booked a room with a view of the Arc de Triumphe. Lets just say this trip was a massive disappointment. Checked-in and went to the room to find that not only did the room not have a view of the Arc de Triumphe - it didn't have a view at all. It literally looked straight onto a white wall of the adjacent building 5 feet away. I complained at reception that I'd asked and been promised a room with a view of the Arc de Triumphe and had paid a premium - was told that all rooms were fully booked and there was no possibility of being moved. Apart from the room; the breakfast was very disappointing as well - the whole place was just a let down considering we'd been expecting such great things following the reviews here.I've visited Paris with my other half quite a few times and have always been very pleased with the quality of the hotels. What made this experience even worse was that i'd planned to pop the question; but the room put such a dampner on the whole weekend that i decided to leave it for another time. Will return to Paris but wouldn't go near this place again. Avoid; unless you like to fork out a fortune for a room with no view. 229621,MDMORG,11/12/2007,Loved it! Hotel was great! We stayed at the Hotel Splendid Etoile for our Honeymoon at the end of October and we could not have been more pleased. The hotel staff were warm and attentive. They took wonderful care of us. Our room was beautiful and the view could not have been beat. We stayed in room 507; and I highly recommend it! It was beautifully decorated; and was larger than most European hotels. The bed was comfortable; and the bathroom was large and luxurious. We would definitely stay there again. The location of the hotel and the easy access to public transport made it a winner all the way around! I can't wait to go back! My husband even said before we left that it seemed like a lot of money for a hotel; but afterwards he said it was so worth it. Definitely the best place we stayed. It was just wonderful. 229621,Gardencare,11/11/2007,We Liked the Splendid Very nice hotel; well situated with excellent transport links to CDG airport via Air France Bus which stops right outside!Staff are very friendly and efficient. Rooms are spacious and well furnished. Overall a good experience would stay there again - no doubt. 229621,nikkiosu,11/06/2007,Great hotel My mom and I went to Paris in October and stayed at the Splendid Etoile. The location is fantastic; and the hotel was even better than we anticipated. I had read the great reviews on tripadvisor and was pretty confident that we would enjoy the hotel; but my expectations were really exceeded. The rooms are much bigger than others I've stayed in in Paris and the view can't be beat. However; it was the staff that really made all the difference. Not only were they accomodating; but they were great people with whom we enjoyed talking all week. The concierge; Farooq; is simply a treasure. We talked to him at length a couple of times; and it was as if we had a good friend in Paris. He had great insight on Paris; traveling; and life in general. We will stay at this hotel again whenever we visit Paris and look forward to seeing Farooq and all the members of the staff. Highly recommended; you can't go wrong with this hotel and experience. 229621,norcal9003,11/04/2007,Huge Disappointment We booked this hotel based on all the positive reviews on tripadvisor. Boy; were we disappointed! It was completely NOT worth the 300 Euro we paid per night. The front desk staff were RUDE and deceiving. We had booked a room with a double bed. But the room we were given had two twin beds and were extremely small. When we requested to change to a room with one bed; the front desk staff replied that they could change our bed to one bed instead of moving us. We were happy but we returned in the night only to find that they had not changed our bed to one bed but instead had used one sheet instead of two. We felt cheated. When we talked to them again; they said we either deal with the two twin beds or we had to move to a room in the back facing the courtyard. Our room had PAPER THIN WALLS. It was very noisy. We could hear conversations from neighboring rooms and people walking around and opening and closing doors. In the morning we would hear loud noises coming from elevator and kitchen. The door to our room had no dead bolt or chain link. One time the MAID WALKED IN ON US while we were sleeping. The bathroom was extremely small. The bathroom sink drained poorly. The shower water pressure would change depending on usage in other rooms so the WATER TEMPERATURE COULD CHANGE FROM VERY HOT TO VERY COLD as we were showering. The hair dryer handle would get so hot that I needed to wrap it with a towel in order to continue using it. The AC IN OUR ROOM DID NOT WORK AT ALL. One night when we got back to the hotel; the hotel staff were trying to pry open the ELEVATOR DOOR WHICH GOT STUCK WITH PEOPLE INSIDE !!!Did I mention we were charged 6.40 Euros for a short local phone call to reserve a boat tour. Also one time while we were returning to our room; we saw ONE GUY PEEING RIGHT OUTSIDE THE HOTEL in public. The bad for this hotel far outweigh the plus. Please do youself a favor and refrain from booking this hotel. We made the mistake and would hate to see other people from making the same mistake. There are far superior hotels in Paris for far less money. If we could do it again we would go for some place such as Latin quarters with breakfast and transportation to/from airport included. 229621,travelingprince,11/03/2007,Romantic and delightful Hotel Got back 10-25 -07 from Paris; and 4 nights at the Hotel Splendid- would have liked to stay longer but the World Cup rugby finals took all the rooms months earlier. The only negative(get this out of the way)-- The room is average by Paris standards- a little small to me- first trip to Euroupe. The room is beautifully appointed; lovely furniture; chandeliers; flat screen tv; decent closet space. The view is great- The hotel is next to the Arc de Triumph- ask for a view room- its worth it. Very quiet inside(double pane windows)-- Three sets of balconies. Spotless; -little touches- like the great key ; towel warmer; bidet??; robes; extra thick towels. The tub is deep and long enough but if you're hips are over 40 you might get stuck. Great location-- Up the Champs Elyssis- the metro literally 10 steps from your hotel- 5-7 minutes to most of the sights. A great cafe across the street- 9-13 euro's for a great breakfast. Hotel charges 22euros( I didn''t think it was worth the difference-- they're was much more food than I could eat. ) The service is 5*- Farooq the head conciege is dedicated to making everything go smoothly- storing our luggage when we planned to go away- calling cabs( even when they're impossible to get); helping with any excusion or transportation plan you can think of. Free internet which came in handy while we watched the fires burn near our San Diego home- and kept on track with our 3rd aniversary vacation. There's even a shuttle that leaves all day and night to the airport for 25Euros for 2. Farooq personally helped drag all five peices across the street to the shuttle. The stuck-up rude to Americans French were not anywhere near this place. It was worth it to me to pay a few more Euros to have a beautiful setting;convienyent location; and great service. And yes- Our home it ca-va-(o.k.) 229621,deputysher,10/27/2007,WOW what a fantastic property; fantastic location; and caring staff! I chose this hotel due to previous reviews on TripAdvisor and we were not disappointed. While comparing the rates; we decided to splurge for a suite and we were not disappointed. We had the corner suite which overlooked not only the Arc but also Rue de Carnot. The rooms were spacious and the bathroom beautifully appointed. We loved it.The view from our room was fabulous -- we could see not only the Arc but also the Eiffel Tower -- you just can't get any better than that! We felt so charmed and special and delighted by this! We loved having the suite because with jet lag; sometimes one of us was up in the living room reading or watching TV; while the other was in the bedroom sleeping. There were pocket door separating the two so it was very handy.Other reviews mention the busy traffic and quietness of the rooms. We were astounded by the fact that the thick curtains; which are drawn at night over closed windows; TOTALLY blocked out the sounds of traffic; sirens; and helicopters. Yes; helicopters! The first morning we were there; there was some type of traffic accident or medical emergency on the round about around the Arc. Many; many emergency vehicles came including a helicopter; presumably to remove the injured. Traffic came to a dead standstill; and probably caused havoc throughout this part of Paris.We walked to the Eiffel Tower at night (the concierge said it was about 15 minutes but that must be in 'french walk speed' as it took us about 30 minutes. We thoroughly enjoyed the walk and especially loved seeing the tower lit up. We took a cab back and it was only 6 euro; well worth it as our feet were tired by then.We also got brave and took the Metro (subway) to the Louvre; based on Farooq's advice. The entrance to the Metro is right next to the hotel - it can't get any easier! We also took the Air France bus from DeGualle Airport based on Farooq's advice and were happy we did. It was only $13euro each and let us off directly across from the hotel. That was amazing!The evening concierges recommended two restaurants that were very good. One was a brasserie just 2 blocks away; and the other was a small restaurant about 3 blocks away. Both were excellent though the bill at the restaurant was scary -- $188 euro; but we chalked that up to being in Paris!I would definitely stay at this hotel each and every future visit to Paris. We previously stayed in St. Germaine des Pres; but the service here was outstanding and really made the difference for us. 229621,PingleNJ,10/19/2007,Spectacular Visit (-- in spite of a train strike) We stayed at the Splendid Etoile for 3 nights. The location is fantastic; with a great view of the Arc from the room balcony. The rooms were very nice and very clean. Although the hotel is in a bustling area; it was completely quiet at night with little to no street noise; making for a very comfortable stay. While the accommodations were excellent; the best reason to stay at the Splendid Etoile was the staff. Each and every staff member was professional; kind and considerate; personal; polite and incredibly accomodating. The day of our departure was quite untimely; in that a train strike went into effect the night before and we woke that morning with no train back to Geneva. Additionally; because of the strike; there were no available flights out; no available rental cars and the hotel was booked. Needless to say; it was a bit nerve racking -- but the concierge; Farooq; was incredibly comforting; continually reassuring us not to worry and that we would be taken care of. After numerous calls; he found us safe passage home. He went above and beyond to ensure that our wonderful Paris stay did not end in distress. We are incredibly grateful to the staff at the Splendid Etoile and especially to Farooq for his genuine kindness and caring. This is a great Paris hotel and as such; you need to book early! 229621,KarlaF,10/14/2007,Paris Delight We spent 5 nights at Hotel Splendid Etoile at the end of a 3 week trip in various parts of Spain and France. The location is outstanding - about 100 yards from the Arc de Triomphe on Avenue Carnot. Metro is across the street; lots of cafes; patisseries; brasseries are within walking distance.Though our room had a lovely view of the Arc - and its very busy roundabout - the soundproofing was so good; the noise did not disturb our sleep.The Hotel staff is excellent; knowledgeable; friendly and very helpful for non-French speakers. Faruk was especially gracious and professional. When our traveling companions lost their passports; Faruk helped shepard them through the process to obtain travel documents. We thought of Faruk and the rest of the staff as Ambassadors to their guests. We would highly recommend this hotel and will look forward to staying there again. 229621,piecyk7771,10/06/2007,Our Honeymoon We spend a week here on our honeymoon. Loved the view of the Arc de Triomphe from our balcony. The location is wonderful. A couple of minutes walk to the Champs des Elysees and the Metro. The room was small but we didn't care. The bathroom was very modern and clean.The concierge was always helpful and recommended a wonderful local restaurant. Breakfast very overpriced at 22 Euros; but there were plenty of other options all around the hotel. Elevators were tiny; but were part of the charm of the hotel.Not inexpensive; but worth the price. We plan on going back here on our next visit to this fabulous city. 229621,lad2709,10/04/2007,Paris excellence We stayed at this hotel for 3 nights in a large superior room. Could not fault anything; room was clean and well presented; staff always helpful and seemed eager to please. Super location; comfortable; and good value for Paris. I would certainly recommend this hotel. Did not have breakfast which seemed a little expensive at 22 鈧?and given the locally available cafes 229621,MiaCanada,09/28/2007,This Is The BEST Hotel Ever !!!!!!!!!!!! My husband and I have just returned from The Splendid and I must say this is by far the best hotel I have ever stayed in. Everything was excellent from the wonderfully helpful; kind and attentive desk staff to the beautiful room (507 corner room) and ideal location. You can walk a very short distance to all of the major sights. If your thinking of staying here.....do yourself a huge favor and stay at this little slice of heaven. A special Thank You to the lovely desk staff from your Canadian friends.Can't wait to return. 229621,BredeCan,09/25/2007,I Love This Boutique Hotel! Heavy room key! 229621,trvlfish,09/21/2007,Great Hotel; Desk Needs Help We enjoyed one of the rooms that faces the Arc; I think that speaks for itself. Everytime you came into the room; open up the baclony windows and...WOW. The room was great; the bathroom was spacious and clean. Everything was good and very French.The hotel desk and Concierge could use some help though. I know the French are a little reserved; but c'mon. I don't think the level of effort to pry the information out; or the quality of that information was a cultural or language thing. It was simply a useless effort to continue trying; so we went about it on our own and we were better for it.All in all the view more than makes up for some of the shortcomings....Go ahead and book it; just do your research ahead of time. 229621,jjWirral,09/19/2007,Tres Bonne We have just returned from our first visit to Paris after staying in the Hotel Splendid. We would like to express our thanks to the lovely staff including Farouk!! The hotel was in a fantastic location; the open top bus stopped round the corner and the Metro over the road. We had a fantastic view of the Arc and the Tower.We would not hesitate to reccommend this hotel to anyone. As in most hotels in france they do not have tea making facilities and if you are like me needing one as soon as you wake up then take a little portable kettle with a couple of sachets (this sufficed till breakfast).We found the staff helpful and friendly.Hello Farouk from Mr and Mrs David Barnes (Liverpool) 229621,goodtrips01,09/18/2007,Excellent choice view at night from our room 229621,kelwen,09/14/2007,Great Location;Great Hotel We stayed at this Hotel based on reviews in T.A. in Aug.The views from the room was better than we expected; we were on the 4th floor on the corner and had a great view on the Arc and Eiffel Tower.Although the room was smaller than we were expecting; but this didn't really matter too much to us.We caught the Air France shuttle which dropped us at the front door. The metro was across the street so it made travelling to the other sites easy.We didn't have breakfast at the hotel; we preferred to have our coffee on the run.We found a nice restaurant about 10 mins from the hotel; a little pricy but we were in Paris. There are many places to eat close by.The front staff were always helpful; although we didn't meet the legendary Farook. 229621,Dokonokamae,09/07/2007,Great Location...tiny room I stopped here for a few days in February; it was my first time visiting Paris. Great location; you can see the Arc d' Triomphe and the Charles De Gaulle airport shuttle stops right by the hotel. I had to get used to the small but charming room. I guess small rooms are the norm for hotels in France. No problem though! The staff spoke English and provided suggestions on where to go. They are very friendly and accomodating. I would definitely give them my business again. It is a little pricey; though. 229621,VladimirSPb,08/30/2007,Best hotel ever Hotel FROM Arc de Triomphe - the building in the centre of the photo 229621,Anonymous133,08/27/2007,Great Views; Nice Hotel Night view from our room 229621,ekmcler,08/21/2007,Great view; so-so hotel view from balcony at night 229621,DaniellepwALES,08/19/2007,Great Location But Few Minor Issues I booked hotel based purely on T.A. reviews and must say the location cannot be faulted. However; I am surprised that the reviews did not mention the b/fast area. The hotel has approx. 57 rooms but only 8 tables in the b/fast area!! We waited for15 min. one morning for a table and thereafter went down REALLY early to get a table without having to wait. The staff in the hotel are friendly but I must say that the lady who runs the b/fast room made our stay very unpleasant. she run it like it was a military and it was very regimental-it would not have hurt her to smile once in a while. Two tips - I agree with a recent review that complained about 'rip off' taxi fares. We approached taxi driver directly outside hotel to ask how much it would be to take 4 of us to CDG; he quoted 30-35 Euros. When I asked Concerige; he said it would be 70 Euros; so you can guess who we chose!! So advice is; you are better off arranging your own taxi.Secondly; we decided to take the Air France shuttle to hotel on arrival ;again based purely on T.A. reviews.The only problem with that is that if you arrive in Terminal 3 as we did; you have to lug all of your luggage to Terminal 2 to catch shuttle. You have a long walk then catch the CDGVal to get shuttle. The journey from the airport to hotel; which stops right outside door; took one and a half hours; hence the reason for taking the taxi back to CDG. This might not bother some people but it's worth mentioning.The lift only carries 3 people which again is a problem if there are more of you in your party and during our 5 day stay; the bar was not open at all.All in all; our stay was a pleasant one and I would probably stay there again if only for the location but I was slightly disappointed that it didn't entirely live up to all the hype which is a shame.Also; I did not meet the celebrity that is Farouk as maybe it could have turned my stay around! 229621,75kempy,08/15/2007,Fab hotel; great location I choose this hotel after reading the great reviews on TA.I was not disappoined it is a fab hotel; great location and very nice and clean. Standard rooms are great and have got everything you need.We had booked breakfast and found it to be very nice; not much hot food but loads of nice fruit and breads; jam and that.The staff was always friendly and helpful with directions and recommdations for eats and places to visit.All in all i would recommend this hotel to anyone visiting Paris as its great value for money. 229621,natashan,08/14/2007,can't wait to get back balcony 229621,Theroomnottaken,08/13/2007,Wonderfully Romantic Myself and my girlfriend stayed here the weekend after Valentines day. Having read the reviews on trip advisor i had selected this hotel as it was my girlfriends first trip to Paris; we were both not disappointed. The staff were brilliant; i requested a room with a view of the arc de triumph which we resultantly got with an amazing view; especially at night !The view was fantastic; the room was lovely in its rich old world decor and the staff could not have been more helpful. The location cannot be beaten; you are a walk away from all the main attractions; with a metro station across the road also. I could not recomend this hotel enough; especially for a romantic get away ! 229621,MadameKUnitedStates,08/12/2007,I'm sad to say that I will never stay here again! Let me start by saying that this was my THIRD stay at this hotel (I loved it the first two times) and that I booked my stay directly with the hotel rather than one of the discount sites. You should also know that I speak fluent French so there was never a misunderstanding due to a language barrier. First of all; the beds are hard as rocks and instead of bed pillows; they only have shams on the beds - a big change from my last stay. The concierges' recommendations for restaurants were in most cases not worthwhile choices. More importantly; beware of the practice of some of the concierges to make arrangements with the hotel car driver to rip you off for local cab rides. We had agreed on a 30 Euro price one night ;(there were 5 of us) but were charged 50 Euros when we got back to the hotel! Farouq (the head concierge) met with me; apologized; and said that he knows the concierges should not try to rip off tthe customers by conspiring with the car drivers to pad the bill so they can make extra money; but beyond his apology; nothing else happened. After that; I called for our own cabs. When we checked out; we were charged for internet service in our rooms (when we had no computers with us!!) and over 35 Euros for long-distance phone calls which we did not make (as we used only our cell phones to make satellite calls). They took off the computer charge; but not the phone calls. When I returned home; I e-mailed and wrote the General Manager of the hotel (in French) and asked for a refund. I never even received a response; let alone a refund. The view and location are wonderful; but for the price of this hotel; I will stay somewhere else next time ---the Splendid no longer lives up to its name!!! 229621,MartinAB,08/08/2007,Nice Hotel in a Terrific Location My wife and I just stayed at the Splendid Etoile for eight nights in a superior room. Overall; we would highly recommend this hotel. First; it is in a very convenient location for traveling from the airport and getting around the city. The Air France bus shuttle from the airport stops right across the street and the Metro entrance is also within a block. We often took the Metro to our destination (Louve; D鈥橭rsay; Latin Quarter etc.) and enjoyed the walk back to the Splendid Etoile taking different routes each day. Our room; number 503; had a nice view of the Arc and a pleasant balcony to enjoy the signs and sound of Paris. The room was a reasonable size and clean. The housekeeping staff is very good and on numerous occasions returned while we were out for dinner to tidy up the room. The concierge staff was fluent in English and provided friendly and helpful guidance. There is a nice convenience store just a block away which was great for morning fruit and yogurt. Unfortunately for us the bakery located at the end of Carnot Ave was open for only one day and then closed for vacation for the balance of our stay. It is a superb option for breakfast coffee; bread and pastries. We tried several of the restaurants within a short distance from the hotel and found L鈥橝rc; Lateral and Grande Armee to be decent. However; because you are so close to the Arc and Champs Elysee the local restaurant tend to be a little bit touristy. We would certainly return to the Splendid Etoile should our travels take us back to Paris. 229621,jassmineb,08/03/2007,Thank you so much fellow reviewers We chose to stay at Splendid Etoile based on the reviews on tripadvisor. We were not disappointed. The concierge and the entire staff were friendly (spoke excellent English with a smile). We asked for recommendations on restaurants and cafes and we got a hand drawn map and explicit directions.Our hotel room was very cute and charming. Didn't get a view of the Arc; but that was okay. The hotel isn't far from lounges and cafes so we had places to hang out after a long day of sightseeing.I would recommend staying here and would go back again. We were sad to leave. 229621,traceyjones,07/31/2007,Very Romantic Location Visited last weekend for our 10th Wedding Anniversary - had the Apartment suite which was beautiful. Could not fault the service given by all staff but mostly Farooq. The local is perfect and the view was amazing. Thank you 229621,jdVancouver,07/30/2007,Great service; great location The famous Farouq; concierge extraordinaire (hope I spelled his name correctly) 229621,Creative7,07/29/2007,Good Experience And A Good Employee I had a very good experience in Paris by staying at this hotel. The hotel is very close to the Arc de Triomph (about 200 meters). I took a superior room; it has a small balcony with a lovely view to the Arc de Triomph (especially at night). The hotel was comfortable and clean; and the employees were friendly specially (Mr. Farouck); who helped us with arranging our tours and gave us suggestions and advices. Also; he helped us to solve a problem. The only negative in the hotel was the restaurant where you have your breakfast; it was too small; but the good thing that you can take your breakfast at your room. In general; I advice you to stay there and enjoy your time in Paris. 229621,SEFLMom,07/27/2007,Location; Location; Location! My husband and I spent 3 nights at the Splendid Etolie. We arrived at the hotel around 9:30am and was surprised to find our room ready. They gave us a room on the 3rd floor; after riding up the smallest of small elevators we found clean; simple room with high ceilings. Like most small Europe hotels the bed is 2 twins pushed together. The decor of the room wasn't the most exciting; but the room was large; and had the best view I have seen in a long time. A small balcolny looked over the main street and to the right we had a fantastic view of the Arc de Triumphe. We got free breakfest with our room and thought it was great. I don't know if I would pay 22 euros for it; but with it included in our room rate we took full advantage of it. Thanks too all who have reviewed this hotel; I took alot of your advice and got the room upgrade and learned about the Air France bus being right across the street. The staff was pleasant and welcoming. This was the perfect hotel for our short trip. 229621,marc777,07/27/2007,A wonderful place to stay in Paris Relying on the excellent reviews from Tripadvisor; I booked this hotel for a special wedding anniversary. And I am delighted to say that it was everything that I hoped for; and more.When we arrived the concierge Farouq took us to room 507; which is on the corner of the building and has a large balcony on 2 aspects. The main view is of the Arc De Triomphe; and step out onto the balcony and you also see the Eiffel Tower; and around the corner the rest of Paris. Stunning; at any time of day or night. My wife was speechless :)The decoration in the room was faultless.The bathroom with its own door to the balcony and facing the Arc !Breakfast in the room at no supplement. Free Internet access 10mbs in the lobby.A wonderful place and we shall definately return because apart from staying at George V; I cannot imagine; or want to risk; staying at a better value hotel in Paris.Thank you to all the staff who made us very welcome. 229621,pingpong888888,07/26/2007,Excellent service but beware of 1st floor The website through which I booked the hotel could only give me standard room so I had to try my luck when I arrived to see if there was a superior room. On the first stay (I had to check out the next day for meetings outside of Paris; and then checked in again 2 days later) I got a superior room. Everything was ok but I cannot say the room was new. As a matter of fact I do think the room itself needs renovation. Before I checked out; I asked to keep a superior room for my return. I was told they would try; if no superior room they would give me a junior suite at the same price. I gladly said thank you thinking about the photo I saw from the candid travelers' photos...only to be disappointed later.When I returned (late in the evening); the only room available was junior suite on the first floor...I went in gladly; only to find out it's a standard room (with no TV); attached with a small room that looked nowhere like the candid traveler's photo of junior suite; that had no door in between; that had a make-shift kind of sofa bed with the TV and the bathroom. Wait...the most terrible thing I found was...there was no aircon but a big monster cooling machine about the size of a mid-sized fridge; which ridiculously split hot air out from the back of the machine back to inside the room!!! I could not open the window as it's on first floor hence too noisy. Apparently they told me all the rooms on 1st floor were all equipped with such monster only. I asked to change to a standard room but they said they did not have other room anymore. So they left a note for the front desk to arrange another room the next day if available.I was so upset...fortunately when I returned the next evening they gave me the magic room X07!!! That solved all the problems.I must say all the staff had very good attitude. The only problem I had was when I asked for a 10% hotel discount card for Lafayett the staff that had all the cards had disappeared for a coffee!!!. After waiting and the hotel paging without any sight of him; I had to leave for the shopping without that card (so I could not get discount on skincare items which were not on sale at that time)...The excellent location made up for the unpleasant experience. However; I will probably not stay here again. For that price I would try somewhere else next time. 229621,Atldobbins,07/26/2007,Wonderful Experience My wife and I just returned from our first trip to Paris and everything was perfect; starting with this wonderful hotel. The staff and the room; we had seven days in one of the apartments and it was better than we had anticipated. Bathrooms were big; sitting room had spectacular views; and service was impeccable. We already have good friends booking rooms here for their first trip in September. We took the advice of others and ate breakfast on the street and that was great advice. Directly north of the hotel; opposite direction of the Arch and at the end of the street; is a wonderful pastry shop and a must. The district for the hotel is very French and we found the locals to be very friendly and courteous. Also; various wine vendors at the end of the street and great wine for the room can be purchased at very low prices; however; wine is about the only thing that is inexpensive; but it is worth it. We experienced none of the parisian attitude stories that had been told to us by others. Also; take the Air France bus from the airport as it stops directly at the base of the hotel. We took a taxi; lost the address and spent an hour looking like lost tourists: bus is a better option. Can鈥檛 wait to go back. 229621,Ohmaid54,07/26/2007,Spot On You can 229621,sophiahouston,07/20/2007,Loved Every Bit! As a French Native; I always look for the best places to stay while I'm in Paris. And eveytime I go to Paris; which is quite a few times; I choose Splendid Etoile Hotel. It's very modern; and the price is agreeable. The hotel is located right next to the Arc de Triomph. Which makes any view from your hotel room; a very nice one.The front desk is very quick in service. They check you in; and get all the information they need; very quickly. Which is good; when you come from a 9 hour flight. Last thing I want to do is take a long time to just check-in. The people who work at the check-in are very welcoming and helpful.The lobby is not to large; but very elegant; and a homey feeling. You can either take the stairs or elevator to get to your room. A word of advice; the elevators aren't to large; actully quite small.The rooms are just magnicent. Very elegant; and modern; like the hotel itself. There small rooms; like any french hotel.My overall experince is great.I always and will continue to use this hotel. 229621,AndrewM7,07/17/2007,An impressive hotel; highly recommended After reading the reviews; booked a three night stay. I had high expectations and the hotel did not disappoint. The legend that is the head of concierge; Farooq; was very helpful as were the rest of the staff. To give an example I had booked a trip on-line a few days before heading out to Paris and was having problems getting the voucher sent through to my hotmail. On arriving in Paris; which was the day of the dinner cruise that I had booked; I had still not recieved the necessary voucher. Farooq contacted the agency on my behalf; phoning the cell number left on their voice-mail and demandedthat they e-mail my voucher to the hotel which was with me 15 minuteslater; I only wished I had booked the trip through the hotel in the first place.The hotel is allegedly three star; but this can only be because they do not have a fantastic marble reception area!?(still perfectly clean and presentable); as everything else was first class. I had booked a relatively cheap deal through Expedia and was a little concerned that our room may be quite small; despite this we were upgraded to a superior room becuase the hotel was not quite full. The room was modern and large; spotlessly clean with a double balconyand view over the Arc.The hotel itself is in an excellent location with the Arc/Champs Elysees literally a stones throw away. It is also very convenient for the Metro (3 lines) and RER (1 line) - Charles de Gualle Etoile exit 5 - so you can get back from places like the Eiffel Tower/Moulin Rouge late at night (tip; although not advertised there is a late train on line 2 after the Moulin Rouge has finished so you can stay until the end). If you are doing a bit of travelling on the Metro/RER; I would recommend that you get a carnet (10) of tickets; as this saves you a bit of time and money.The breakfast was pretty good; however there are cafes nearby and a mini supermaket a little further down Avenue carnot where you can pick up water and snacks.All in all I would highly recommend the hotel for your stay. 229621,dizzy007,07/14/2007,splendid My husband and I stayed at this wonderful hotel for our 10th Wedding Anniversary and it was a truely pleasant stay;it was our first trip to Paris but certainly not our last.The hotel is in a superb location;and the view onto the Arc de Triomphe is magic.The rooms are quite large for Paris I'm told;the recption staff were helpful and friendly especially the Concierge.The metro is directly across the street from the hotel;which is how we arrived but when we were returning home we took the Air France bus to the airport ;it can be found a little way from the hotel on the other side of the street ask at the reception of the hotel and they will tell you where to catch it;its free for Air France passengers but there is a small charge for any other airline passenger.All in all I would say a 10 out of 10. 229621,beentoeurope,07/13/2007,A good choice Date: July 01;2007Reviewer: Been to Europe;California; USA.We just returned from Paris and Splendid Etoile was a greatchoice. The room was large and comfortable; bathroom goodsize. Our room had two windows that overlooked a Parisstreet and the Arc de Triomphe. The hotel location wasnear the airport bus stop; taxis and metro lines which made getting around the city easy. Best of all we were near the Champs Elysees and the beautiful surrounding streets.This was a great hotel. 229621,TexasEXtraveler,07/08/2007,Had a wonderful experience at the Etolie Balcony view toward Arc de Triomphe 229621,frequentlyaway,07/03/2007,A great start to our stay in France We were very pleased with our experience at the hotel. We stayed for three nights at the start of our vacation. What made the experience so good was the friendly and helpful front desk staff. They went out of their way to help with our mobile phone and with restaurant recommendations. The room was clean and well-decorated. Had a safe and internet access. The area was good with a selection of restaurants and bakeries. Many English speaking guests at the hotel. 229621,BeccaBill,06/28/2007,A lovely place to stay We stayed at this great hotel for four nights. We arrived at the hotel late (about 11.30pm) and we were greeted by the friendly staff. We had a superior room on the 2nd floor overlooking the road; but had two french doors (double glazed for complete soundproofing) that opened onto a balcony with amazing views of the Arc de Triomphe. The main bedroom was large; light; clean with high ceilings. There was also air conditioning which we didn't really need to use. The metro (Charles-de-Gaulle Etoile; exit 5) is right outside the hotel with a lift for your suitcases.All in all a great place to stay; I would recommend this hotel to my friends. 229621,luvs2run27,06/28/2007,My first hotel stay in Paris Just returned from a 3 night stay. I have not stayed anywhere else in Paris so I don't have a great reference point. In America; I've stayed everywhere from a Motel 6 to the Four Seasons; so I have a broader base of reference.The pluses:Location; wonderful! We had a corner room overlooking the Arc and it was pretty much the one pictured on their website under the category Superior. Our room didn't have a flat screen TV though. Very convienent to things. Comfortable; clean room; friendly staff; nice bathrobes. The minuses:Only have a couple and again; probably because I have nothing to compare it to. The toilet paper was so stiff. This may just be Paris. I have no idea. The bath towels were of the quality found in a Best Western. Pretty thin. There was no coffee maker; ironing board; etc. in the room. Would have been nice; but may not be standard over there. We did not have breakfast or go to the restaurant. 22 Euros for breakfast was ridiculous to me and their dinner menu seemed limited. We had absolutely no trouble finding patissries (spelling?) and an abundance of cafes nearby. 229621,TunisBoston,06/20/2007,LOVED this hotel!!!! My sister; mom; I stayed at the Splendid Etoile in May 2007. We absolutely ADORE this hotel and would definitely stay there again! The staff is incredibly helpful and attentive.Chief Concierge Farooq granted us an Arc du Triomphe-facing room with balcony upon our request. The view was amazing! He was also incredibly helpful and patient in making reservations for us to restaurants and shows. Also; all of the staff was very helpful with giving us directions to points of interest; either by metro; car; or on foot. All of the staff is incredibly helpful and kind.The rooms were also fantastic. Our triple was huge by european standards; with incredibly high ceilings; beautiful french doors leading out to balcony; and a huge marble bathroom!The location of the hotel was spectacular! Ideally located at the Arc; and a few steps to the train station for both the metro and RER. There are literally dozens of fantastic cafes restaurants within walking distance. The neighborhood is upscale and very sophisticated without being pretentious. And its a 5 minute walk to the Champs Ellyses.Overall; an amazing experience and we will without question stay there again on our next trip to Paris!!! 229621,Gwynz,06/18/2007,Very lovely hotel Had a lovely time after deciding upon this hotel for our honeymoon. The staff were lovely; they upgraded our room to overlook the Arc because I emailed them in my poor French. Metro station to the Central Line wonderfully close; beautiful views.It was noisy though in the mornings with a lot of doors banging shut and cleaning going on; but hey we didn't care - we were on honeymoon!Just one thing - if you have long hair like me you might want to bring a hairdryer as the one in our bathroom was very weak and the handle heated up after using it a while.All in all we will be back there. 229621,wilson17,06/09/2007,Excellent hotel Probably the best hotel I've found in Paris. Great location; uniformly nice and helpful staff; nice decent sized room where everything worked well (great flat screen TV; powerful adjustable AC; good internet connection; clean ....(although no view at all from x01 numbered rooms). Not perfect: mattress on bed was really too soft and breakfast could be better for the price. 229621,luvtotravel49,06/08/2007,loved splendid! gardens below Eiffel tower 229621,tervs,06/07/2007,What a view + great location + helpful staff = a happy guest one last night view 229621,jcatral14,06/07/2007,A gem of a hotel Heavy duty key chain :O 229621,gaudifan,06/02/2007,Great hotel; fab location I just got back from a 4 night stay with a friend at the Splendid and it was just that; Splendid! The room was very large (which was a good thing--we had many shopping bags taking up space) and the bathroom sparkling; updated and also quite big. The ceiling was high with great detail; and we had floor to ceiling windows--fabulous!The location is also terrific. The cab stand (with bench) is steps away. A block down are terrific restaurants and an incredible pastry shop. Two blocks away we found--what else ?--great shopping. The area has a very residential feel which is a huge plus as well--relatively quiet at night. The hotel staff met all of our requests with a smile and helped with our various dinner reservations. They handled what could have been a difficult situation--an area wide gas ( and hot water )outage with a sense of humor and frequent updates.Hint--We booked through the hotel web site--I always do this now; as I feel you get a better room. It is probably a few extra dollars; but after a few bad experiences I truly feel this is the way to go. 229621,beeMarshfield,05/31/2007,Best hotel and vacation experience! My husband and I just returned from Paris and absolutely loved our hotel...we had a corner room( superier room) found it to be clean; well decorated; updated; good sized with three balconies...and a viewof the Arch de Triomphe...it was heaven...the bathroom was very good sized; all marble with all the amenities...the staff was excellent!We followed all their recommendations for dinners and had them make reservations; some of the best dinners we have ever had...All in all;it was terrific..I would hightly recommend this hotel; it was worth the 245 euro we spent per night... and would definatley go back there...and the convenience of the RER; and metro and the Air France bus to the airport...couldn't be better! 229621,smavis,05/28/2007,Wonderful Experience A wonderful experience...My husband and I just spent 7 memorable days celebrating our wedding anniversary at theSplendid Etoille Champs Elysees. Farouk(Head Congierge) couldn't have been more helpful and hospitable. He helped us to arrange fabulous excursions to Chevery and the Loire Valley.Paul and Wafa were extremely helpful in recommending great restaurants and ensuring our comfort and satisfaction. Our room 403 was very spacious with comfortable beds.We are already recommedning this hotel to family and friends. 229621,spoonius,05/28/2007,Miniscule rooms - very disappointed Great location couldn't be better. Rooms were miniscule - you could hardly swing a cat. Expensive for what you get. Breakfast very average. Green scrambled eggs; cheap smoked salmon; no condiments on the table;noisy service with servers banging around when re-setting the tables. Staff quite friendly considering it was Paris..The friendliest was an Indian guy!It was clean and as I say you couldn't beat the location. BUT definitley not a 4 star; I would say closer to a 2 star. Was quite disappointed actually;mosty because of the size of the room and the bed. 229621,tomariemd,05/19/2007,It's True!!! It's true! We booked this hotel b/c of the amazing reviews and it was exactly what we expected and fabulous. We stayed for 4 nights and the room (507) was the best! The view was amazing; the size of the bathroom for Paris was big; the staff was very helpful and spoke good english. It was clean and soooo convienient to everything. The metro was right out the door and the bus to the airport was also across the street. I would stay there again. BOOK FAST because believe me they sell out fast!! 229621,UkKenttraveller,05/13/2007,4 star status unjustified - very overpriced; tired and dated We were very disappointed with our room which was vastly overpriced at 270 Euros. It was clean; but tiny; dark ; tired and looked onto a very unappealing courtyard. Whilst the range of foods available for break fast was good; it was served in a very cramped; claustrophobic room with no windows. Priced at 22 Euros breakfast was; again; hugely overpriced. Whilst the hotel is undoubtedly well sited for exploring key sites and the staff were reasonably friendly; we failed to see how the 4 star hotel rating is justified and would put this hotel as no more than two star standard. 229621,AdamfromVirginia,05/11/2007,Great Hotel in a Convenient Location We stayed at this hotel from May 2 - 8; 2007. We enjoyed our stay very much. We booked a superior room through Travelocity (with an airfare package) for about 175 Euros (225 dollars) per night. For a 5th floor balcony room (503) with a full view of the Arc de Triomphe in Paris right next to a Metro stop and an Air France express bus; it is a steal! Our room was OK size for Europe; with two twin beds pushed together. (Hard foam mattresses that we liked; although the linens were very cheap feeling/scratchy -- definitely not the Westin Heavenly Bed!) Very nice marble bathroom with a tub/shower with very powerful water pressure. To get a good feel for the superior rooms in comparison to the regular rooms; go to the hotel's website -- they show them both. A great thing about this hotel is that the front desk staff and the concierge speak English. Before we left for Paris; we heard that everyone speaks English. We can tell you that this is nonsense. Everybody speaks English there like everybody speaks French in the United States. So having hotel staff that can get you pointed in the right direction when you arrive was very helpful. So the rooms are nice; the front desk staff are great; the lobby is cute (although smoking is allowed there); the maid service was exceptional; and it has an in-house restaurant for breakfast and dinner (it seemed vacant most of the time). We cannot comment on the food because we didn't eat there. However; we can tell you that the breakfast is 22 Euros (which based on the current exchange rate is about 29 dollars). Who needs a $29 breakfast? We ate the best baguettes/coissants we have ever had and a cup of coffee for breakfast like the locals for about 2 Euros. This leads us to tell you about the hotel's location. It is about perfect. It is surrounded by a hundred nearby restaurants of every type and plenty of convenience stores for snacks; beverages; toiletries; etc. Also; we found the French people to be courteous; friendly; helpful -- simply wonderful. Everywhere we went there were proud Parisians anxious to share their beautiful city. We felt honored to be among them all. One sidebar on the hotel reservation process to tell you about: We paid for a superior room and confirmed a high floor with a view of the Arc de Triomphe by email and by telephone. But when we arrived; they assigned us to a 1st floor room with a view of nothing. If you pay for the superior room upgrade; stand your ground like we did and we think you will find the staff willing to accomodate you appropriately -- they accomodated our request with little fuss. All in all; it is a very nice little city hotel in a great; safe; residential and commercial neighborhood near one of the city's greatest monuments. We highly recommend it and would stay there again (although maybe not at the current Superior room rack rate of 300 Euros!) 229621,Jayde88,05/09/2007,Hotel Splendid Etoile very convenient Superior Room 229621,bbotch,05/06/2007,This is the only place I will stay in Paris 229621,JChua,05/06/2007,Nice rooms/views but hotel lacked atmosphere. My mum and I spent two nights; 28-30 April at this wonderful Hotel. Chose this Hotel based mainly on Tripadvisor's high ratings. We knew we were going to arrive at close to midnight from Venice; by Air France coach; hence the obvious choice was to choose this Hotel since we simply cross the road and the Hotel is located right at the corner of Ave Carnot. We were rather happy with our request for a corner room; which offers us 3 balconies with superb views of the Arc de Triomphe. Room was large even by European standards; bed was really really comfortable and the bathroom was simply long and huge! The view at night of the Arc was especially memorable .....Location wise; it is very close to the Metro/RER and shopping in Champs Elysees. Even the Lido Cabaret show was very nearby. However; beware of the underground tunnel closing after 10pm or 11pm. When we were walking back to the Hotel after the Lido show; at around 11.15pm. We had to back tracked and walk above grounds instead. I was a little annoyed cos I emailed the Hotel before my trip and was told to walk back to the Hotel via the underground tunnel? As for breakfasts; managed to catch a glimpse of what's on offer - in my honest opinion; doesn't seem to be worth 22 euros. Right across the Street; you can find nice Cafes which offer breakfast sets at 7.50 or 8.50 euros per person. Finally; I did not grant this wonderful Hotel a full 5 stars rating cos of the lack of atmosphere in the common areas. I thought they should invest some money in decorating the reception and common areas so as to create a cosy/romantic Parisian ambience; which is why millions are visiting Paris each year. After two nights here; we stayed another two nights at the Paris Le-Grand near the Paris Opera; which is by far the most beautiful Parisian hotel I had stayed at (see my review under Paris Le-Grand). 229621,smcracing,05/01/2007,A FANTASTIC HOTEL 229621,ClareCharnley,04/30/2007,Can't wait to return I found this hotel on tripadvisor.com and booked a superior suite on the hotel's Web site. This trip was a first-time stay in Paris for both my husband and me; and I felt a bit risky doing it all online. However; not only were we awarded the most amazing view I've ever had from a hotel room (the same one w/the view of the Arc on all of their collateral); but we left absolutely singing the praises of the entire staff of the hotel. The pictures we took from one of our threebalconies are the first pictures I show anybody who asks about our trip to Paris. The staff was extremely friendly; courteous; and patient. The location is great and very central. There is a metro stop right across the street as well. The rooms are fine space-wise; especially for Eurpean standards. The bathroom was large and had it's own balcony. And; of course; the room was very clean. My husband and I are in our early thirties; and enjoy good food and wine; both of which were easy to access from the hotel. Not only can I not wait to return to this gem of a hotel; but I am recommending it to anybody who visits Paris. 229621,friessmp,04/30/2007,Wonderful Place to Stay and Visit The hotel and staff at this hotel is without a doubt a winner. Nothing was too difficult or trouble for anyone to help or assist. Spoke excellent English. The room was comfortable and clean. Farooq; the head conceirge was fantastic. I believe my wife said it all in a simple statement. When you think something is going to be fantastic and it's many times better than that; what can you say. My compliments to a wonderful city; hotel and people. You have created many years of wonderful memories. 229621,amorphous,04/27/2007,All One Could Ask For Having never been to Paris; and having heard many more horror storiesthan positive experiences; I was terrified about selecting a hotel. The Splendid Etoile exceeded every expectation I had. Staff was friendly; courteous; knowledgable; and very helpful. They were excellent English speakers; and put up with our poor attempts at speaking French. The Air France airport bus stops; literally; across the street. Stations for both Metro and RER are right outside the front door. Beyond all that; the view out our window was of the Arc de Tiomphe. Lots of great restaurants and small markets are within just a couple of blocks. All of this combined to make the stay a spectacular one. I was traveling with a spouse; a sister-in-law; and a 16-year-old daughter; and had absolutely no concerns about safety or security inside or outside the hotel. Most interesting; although not most relevant; was that the shower was far better than just aboutany I have experienced in hotels in the US or other European destinations. Plenty of room; good water flow. Beds were comfortable; windows opened; room was as large as it needed to be. I simply couldn't ask for more. 229621,Almostpensioners,04/26/2007,Very helpful Chef Concierge Great hotel; well appointed for Champs Elysee and Arc de Triomphe. Rooms large; airy and clean with excellent soundproofing. Would go again. 229621,KKHarris,04/25/2007,Fabulous hotel My wife and I stayed at the Splendid Etoile last week to celebrate our 10th wedding anniversary. We chose it because of the excellent reviews on this website. We contacted the hotel direct and requested a superior room with a view of the Arc de Triomphe. The room was lovely and spacious by Parisian standards and WOW....what a view!! We had an uninterrupted view of the Arc and could also see the top half of the Eiffel Tower as it twinkled at night. Very romantic sitting on the balcony; sipping bubbly; looking at these wonderful landmarks.Farooq gets a lot of good press on previous reviews; and rightly so. He makes you feel very welcome. However; without exception; all staff were very courteous; friendly and helpful.The location is fantastic with easy transport access from the airport and a metro station right outside.There's also a fabulous little boulangerie/pattiserie at the bottom of the street with cakes and pastries to die for!.This hotel has everything you could want for a short break in Paris. Without a doubt; when we go back; we'll stay at the Splendid Etoile. 229621,benjaminGF,04/23/2007,Excellent! Great hotel. recommended for couples. Everything was perfect; the rooms are small but very charming. Perfect for a romantic getaway. Pay the extra for a room with a view; its worth it. Great location aswell. 229621,mamasad,04/22/2007,Splendid Etoile Hotel lives up to its name! We have just returned back from 4 days in Paris; with myself and two children. This hotel totally lives up to its name. Well located by the Arc de Triomphe with a number of rooms that have an excellent view of the Arc. We travelled by metro to the hotel from the Gard du Nord (did Eurostar from London) and the hotel is located immediately in front of an elevator so easy access with luggage on wheels and easy access to the rest of Paris. We stayed in a triple room which was perfect. Our room was large with a seperate area to store our suitcases and plenty of space for clothing. The bathroom was 'awesome' (in the words of my 12 year old daugher!). With very powerful shower and very clean. It faced the front of the hotel on the 6th floor and I was amazed how quiet it was; even though it is on a relatively busy road. My friend also had a triple room at the back of the hotel. This room was even bigger and the bathroom configuration was a little different and equally as good. Cleanliness is a common theme throughout this hotel and the maid service is very impressive and should be commended.You will notice other comments about Farooq; the head of the concierge. This gentleman certainly contributed to the success of our stay. Giving us pertinent information that helped us save money and guided us to the best places to eat and see. The other staff were also incredibly helpful. No question or request appeared too much and we were always greeted with a smile.I have to admit we were nervous about using this hotel given we booked it totally based on tripadvisor.com's recommendation. But we needn't have been worried; we will return for sure. 229621,tandmatlanta,04/15/2007,Superior Hotel Anyone visiting Paris should stay in this hotel; the location is perfect; the hotel is immaculate and charming and we cannot say enough about the service. Farooq and the entire staff were welcoming;helpful; and very generous. If you want an amazing Paris experience; stay here! 229621,stephaneb,04/10/2007,Great Hotel The Splendid Hotel is 10 minutes away from the Champs-Elys茅es and is closed to the Avenue des Ternes which is apparently one of Paris's famous merchant avenues. The room was beautiful and we had a good enough view on the Arch of Triumph (by night it is magical).Besides; after days of research; the best price I had found for this hotel was on a local website which is called 123france [-]. The basic price was 200 Euros; which is 30% less than what the other websites offer for the splendid. 229621,ModernTraveler,04/07/2007,Great Hotel For The Price! The hotel and the staff were everything that I had hoped for. Welcoming english speaking staff ready to help with anything. Rooms were great and found a good price on travelocity. 229621,willrich,04/06/2007,Lived up to expectations Researched this hotel through trip advisor and pleased that it lived up to high expectations. Best deal available was via U.S. Otel site rather than a UK agent.If flying into CDG airport don;t bother with a private transfer from airport. There is a bus service that stops right outside the Hotel.Would have been quicker and cheaper than the private 'airport connection' shuttle we used.Be prepared to queue for a long time to get into any of the main tourist attractions! 229621,fromEssex,04/03/2007,Fantastic hotel We booked this hotel after reading the reviews on this website and were not disappointed.We had a fantastic short break in Paris with our son (who is 12).He was delighted to have his own room (as part of a suite).The hotel is ideally situated for seeing Paris and also right on the RER line A for a day trip to Disneyland.The room was immaculate and the service welcoming and personal. Highly recommended. 229621,mbiz,03/19/2007,A Find! Right near the Arc de Triomphe; blocks away from the Champs; with the CDG bus stop right in front. A good 4-star; with rooms ranging from smaller to very nice (with some having a view of both the Arc and the Eifel Tower!). Front desk is helpful. Newspapers; Internet and a solid breakfast (although Euro 19 if purchased on site is quite expensive) are included. Bathrooms comfortable. The rates go up quickly; but deals can sometimes be found on the Internet. Recommended for both personal and business stay. 229621,mscSingapore,03/18/2007,Farooq makes the difference Splendid location! Metro station is just in front of the hotel and this made the travel in Paris so much easier. The concienge Farooq offered excellent service. He had all the answers of your questions. We will definitely stay in this hotel again because of Farooq's service. 229621,knocktophernights,03/16/2007,Loved the Romantic Atmosphere. Would recommend this hotel; my husband and I spent our 35th anniversary at this Hotel last April; the staff were excellent .The only dissapointment was the Breakfast very limited; but everything else was excellent ; on booking I requested a room with a view of The Arc deTriumphe which we got and what a view ! 229621,patdad,03/13/2007,Great place We stayed at the Splendid Etoile for our friend's 50th birthday celebrations on 11th March. I chose it based on the reviews here and I can assure you that you can believe all the positive comments you read about it. We booked direct and paid 250 euros a room. They are traditionally furnished and well appointed; but to be honest; we hardly spent any time in them; so good was the weather. Room 307 has a perfect view of the Arc de Triomphe; it was a delight to see our friend's face when she saw it! Farooq was charming and very efficient and; yes; he did walk us round the corner to a brasserie he recommended. Use the Air France bus for CDG- at 20 euros return it can't be bettered for price and convenience. Didn't eat breakfast in the hotel - too many cafes around such as the Beer Station where we could sit outside in gloriously sunny weather. We ate well for a very reasonable price at L'amazonial restaurant near Chatelet metro and had a fabulous night out at the Moulin Rouge -it's not cheap; but it's a knockout show you really shouldn't miss. Farooq will book it for you; but as someone else pointed out; he does charge a fee; which wasn't made clear at the time. I would certainly stay there again. 229621,Datedog,03/11/2007,Fantastic Paris Hotel After much research on this site and others I booked the Hotel Splendid Etoile and it turned out to be a perfect place for our anniversary trip. The location is just amazing. We had a room on the fifth floor (#508) that had not one; but two balconies that overlooked a charming Paris street and had direct views of the Arc de Triomphe and the top half of the Eiffel Tower. To stand out there at night and see the lights while the city rushes by below was just an amazing experience. The service was fantastic. The concerierge; Farooq; was excellent and very knowledgeable about restuarants; transportation and tickets. The hotel was immaculately clean and our room was serviced by the maid twice a day. The bed was comfortable (this room also had a second couch that transistioned into a twin bed in the second sitting room which we didn't need but would be nice for a family). The bathroom was very clean and the water pressure was great. It had a European shower head that could be used in the tub or put on the wall mount that adjusted for your height. The windows were french style doors that were double sets- you actually had to open both sets to get out on the balcony. This design blocks the street noise when the windows are shut. The location just can not be beat. There are restuarants and shopping all around and the metro stop is literally right out the front door (there is an eleveator at street level that takes you directly down to the Charles DeGalle Etoile stop that is a major hub for many metro lines). We could also walk in the under Arc tunnel and be on the Champs Elysees in minutes. Another major bonus was having the Air France bus stop just across the street. (Farooq sold us tickets and we walked out and caught the bus in 10 minutes.) We booked the hotel through Travelocity and got a great deal (which was about $30 less per night than their website or any other site). Overall we were extremely happy with the choice and we would not hesitate to recommend this hotel to anyone. 229621,TammyTwinkle,03/11/2007,Splendid what a view We just got back yesterday from staying at this hotel. We must say the room was very nice; big bathroom; very clean and the view was out of this world of the arc de triumpe!!!! Breakfast was lovely and the staff really went out of their way to help you!!! Location was great for walking and the metro!! Everyone is correct the hotel is spendid!!! Thank you to all the staff for making our stay so special and would definately use the hotel again!! 229621,hnewburn,03/11/2007,Not a better choice in Paris After a semi-disastrous stay out in La Defense; my wife and I moved to the Splendid Etoile based on reviews here. We couldn't have made a better choice.A couple of things to be aware of... Like most European rooms; the bed is two twins pushed together and they are a bit low; but not uncomfortable. The pillows were a bit flat; so we got a couple of more; and the AC doesn't work; but they brought us a fan.Having said that; we were in room 505; the top floor that has balconies (there is a 6th floor). Our balcony gave us a wonderful view and the white noise of the traffic and night breezes made for great sleeping. (closing the two double-doors eliminated all but the loudest noises)You can step out the front door to an elevator to the metro/RER station (Charles de Gaulle Etoile). An RER train and two metro lines go through here; making it extremely convenient.Less than 50 meters away is a convenience store to get water; sodas; fruit or snacks that made it highly convenient.The service is just superb. The staff is incredibly gracious and accommodating. When we asked about the AC; they explained it didn't work and there was a fan in our room when we came back. The concierge; bellman and desk people are all wonderful.The room itself is spacious; a nice size bathroom; a tub/shower with an adjustable spray head that can be hand held; incredible water pressure and scalding heat if needed. The closet is spacious and there's plenty of room for your luggage. A flat screen TV with three news channels in English; they don't have in-room movies; but we didn't miss them.There is in-room wired internet for 14 euros / day. There's also an Orange France hot-spot with a 98% signal that you can use with subscriber plans like T-Mobile.For price; location and convenience I just can't see how it can get better than this. 229621,DevaEboracum,02/22/2007,A Great Hotel With Great Service Everything written here in previous reviews about how good this hotel is are totally accurate.The hotel is in a perfect location - 1 minute from the Arc D'triumph. In fact; from our room (406) you could open the window; walk onto the balcony; and there it was to the right. In addition there were plenty of bars and restaurants and cafe's within just a few minutes walk.Access to the RER rail system was just outside the front door; whilst the nearest Metro station was only five mins away.Check in and check out were quick; efficient and friendly and the reception staff were all extremely friendly and more than willing to speak (very good) English.The room was a good size; well decorated; comfortable and clean - as was the bathroom.No doubt the hotel is great - but there was one minor irritation which is why I've not given it a 5 rating (I've probably been a bit tight with my scoring; but 5 should be perfection). The cleaner has a store cupboard next to the bathroom of our room (406). The cleaners started banging around in the cupboard at about 8.00am and because it was right next to a hollow; fully tiled bathroom; the sound was quite loud. So my only quibble is - if you want to have an undisturbed late lie in bed; room 406 is not the room to have. 229621,mbm27,02/19/2007,Fantastic! My fiancee and I stayed here for 3 nights earlier this month; and it was everything and more than I could have hoped for! The room (407) looked directly onto the Arc de Triomphe; the decor was perfect for the building; spotless; comfortable and the bathroom the same. All staff we met were more than helpful; and answered our countless questions; even walking us to the door to show us which way to go on several occasions. Stupidly I forgot an adaptor which they gratefully leant me. The RER and metro stop is literally outside your door - which connects you everywhere! If coming from Charles de Gaulle; definately use the Air France Coach; as a taxi could not drop you closer!!! We eat in the restaurant one night; I was a bit sceptical from previous reviews; but again; we found the food to be some of the nicest we tried. The bar; was very quiet; but nice to sit for a drink before or after a meal. Again; I would like to say how great the staff were; I can't emphasise how much we enjoyed our stay.. I would reccomend this to anyone. 229621,MomandParis,02/10/2007,Time to remeber Dream come true 229621,AlexDD,02/07/2007,Magnificent! Geat location and service!! We are so thankful for the Trip Advisors service that led us to this wondeful hotel. The staff was exquisitely polite; friendly and informative. The concierge Farouk single-handedly was responsible for making our stay in Paris an absolute delight. He personally escorted us to two wonderful neighborhood restaurants (one for lunch and one for dinner). Our room had magnificent views. From one window we were on top of the Arch de Triomphe and the other displayed the magical twinkling color spectacle of the Eiffle Tower! No breafkfast included but plenty of reasonable nearby breakfast bistros. Just ask Farouk he won't steer you wrong. Also check out the nightclub Club E'toile down the street - people were lined up outside for four blocks on Halloween - I would get there by 11 to beat the crowd on the weekend.. We agree with those before us that this is a very good hotel in a great location. Taxis are just outside as well as Public Transportaion and plenty of great places nearby including the Champs d'Elysees! 229621,TravelWarrior,02/03/2007,Fabulous You can't go far wrong with this hotel. From a warm greeting on arrival; cheerful help and guidance during our stay to a fond farewell; the staff were attentive and friendly. Given it's fabulous position; it's excellent value for money. Yes; expect rooms to be cosy by many country's standards but they are well-equipped; clean and many have great views which allow you to feel like part of Paris life rather than down a back street or in a suburb. Good breakfast; American/British as well as continental and well worth having although if you are on a budget you can do better in the local cafes. Get the Air France bus from the airport and it drops you just across the road. I used this hotel for business a few years ago and it did me just as well. 229621,VegasRoller,01/30/2007,Convenience for business or pleasure View from Avenue Carnot 229621,daltonb,01/24/2007,Certainly Splendid ! We spent New Year's Eve in this wonderful Hotel. We were able to watch the festivities from our room as we sipped champagne and celebrated the beginning of 2007.A marvellous hotel with the chief concierge; Farooq; being incredibly helpful and knowledgable. He is an amazing source of information. Just ask him and he has the answers !!We will return to this wonderful ; splendid hotel soon ! 229621,JohnTrip,01/16/2007,Great hotel at this price. Had a 5 day; 4 night stay at the Splendid Etoile Hotel in Paris at the end of November 2006. We selected it based on previous reviews on Tripadvisor and were delighted with our choice for this price range. The location was great for us right by the Arc De鈥橳riomphe; perhaps 1 mile or so from the main centre; a great walk along the Champs Elysee. Our room had a sideway view of the Arc which was 鈥渟plendid鈥? Perhaps a 20-30 minute walk to many of the good tourist sites. Others can easily be reached by the Metro right across the road from the hotel. From the minute we arrived the staff were great; bags taken to the room with a full explanation of where everything was and how it worked. It was a very large room; upgraded due to booking with Tripadvisor; and with a free bottle of Champagne. The Concierge provided us with a tourist map along with that special circling of interesting locations; directions; times etc. The hotel was clean and tidy if some areas looking a little tired; but none the worse for it.A small bar/reception area offered a bar and cocktail service which was adequate. The breakfast was chargeable at about 15 Euros per person; so we didn鈥檛 avail ourselves of that; preferring the local restaurants. We thoroughly enjoyed our stay at Splendid Etoile and thought it represented great value for the money. 229621,blaxx,01/11/2007,Unforgettablly Splendid indeed The famous suite 606 229621,Paris7,01/09/2007,Absolutely Splendidly Beautiful I loved every moment of my stay. It was the best! I am going to love it even more when my wife and I check in once again. Thank for a Absolutely Splendid Stay ! 229621,Mitter,01/09/2007,Absolutely LOVED the Hotel Splendid Etoile! We stayed in the Splendid Etoile from 12/6/06 to 12/12/06. It was our 2nd time to Paris and wanted to stay more central vs. the outskirts when we were on a travel tour the 1st time around. We were in a Triple Room (503) which was a lg. King Size and a twin size rolling bed. Very comfortable for our 21 year old daughter. The room was large and faced the street. Two sets of huge glass doors kept out all street noise but we left them open during the day just to listen to Paris! From the balcony; an incredible view of the Arc de Triomphe and the Champs Elysees which is basically across the street. The view was especially breathtaking at night. The hotel was quite easy to get to from the airport. The Air France shuttle stop is across the street. No you don't have to fly Air France to purchase a shuttle ticket. The entire hotel staff was very friendly and helpful. Farooq in particular was very helpful and kind. Hotel Splendid Etoile was quite different than the hotel we stayed in during the tour. It surpassed our expectations and when we return someday; we will definitely stay here again. The hotel is just like the website. J'aime l'hotel Splendid Etoile! 229621,TimRoyle,01/07/2007,Bon Hotel Hotel was clean with good large rooms and an excellent location for tourism spots. The staff were friendly and helpful and we thoroughly enjoyed our 2 nights there. Having said that we spent very little time in the hotel apart from sleeping and showering.Eiffel Tower; Champs Elysees; Arc de Triumph; Louvre are all walkable but for the lazier amongst you the RER/metro is right outside the hotel and is dead easy to use.Cheers 229621,410mimi,01/07/2007,Hard to beat ! My daughter and I enjoyed a perfectly delightful 4 night stay at this gem of a hotel as we celebrated her big 40th birthday in Paris. From my first e-mail to confirm details; nothing I requested was left undone. From the 'rose carrying' driver who waited more than an hour for us at the airport because of our delay to report last luggage; to the holding of choice tickets at both the Moulin Rouge and Le Lido so we could decide and the personal handling of our luggage by the chief concierge; Farouq; both at our arrival and departure..........It would be difficult to cite ways in which we could have been more courteously and efficiently served.Our room was delightful and had a most breathtaking view of the Arc de Triomphe from our balcony. The convenience of small cafes; the metro that rapidly took us everywhere with no problem; to the ease of walking and shopping allowed us a luxurious; relaxed experience we won't soon forget.We discovered a fabulous Parisian restaurant quite by accident on a walk several blocks from the hotel. The Congres Maillot on Av. de la Grande Arm'ee was the perfect place to celebrate a birthday. A seafood lover's paradise; they featured enormous iced platters of the freshest seafood. Our waiter was most attentive and diners on both sides of our table serenaded us with Happy Birthday' in both French and English. That; along with dinner at the Cafe de la Paix and Chez Cle'ment; rounded out our wonderful dining experience.We would gladly stay at this fine hotel again and hope that Farouq is still there!Judie Mathis.....Baltimore; MD 229621,mstge,01/05/2007,Best view in Paris! My friend and daughter stayed at this wonderful hotel over New Year's Eve this year. I can't say enough about the service and location. Faroog; the concierge; was just the best I have ever encountered. He has such a warm and welcoming disposition that you feel right at home. We stayed in room #606 which is a suite that overlooks the Arch de Triomphe and the Eiffel Tower. What a magnificient view we had!!! I truly believe that there can not be a better view in the whole city. At night the lights from the Champs de Elysses are magnificient and you can sit and take it all in from your own room!!! In addition; the rooms are very quiet. even with all the noise of New Year's Eve!; Also; the suite was spacious. Far larger than any room I have seen in Europe. Another couple I met said the same for their double room. After traveling and living in Europe and paying incredibly high prices for hotel rooms; I have to say that this hotel is a steal. In the states on New Year's Eve; this room would have been $1000 a night. However; the price of the room did not go up from their normal rates- amazing! Please; don't bother to go anywhere else in Paris. This is the best and I will return soon. Thanks Faroog for all your care and concern!!! 229621,KWitt,01/04/2007,Charming Hotel; Pleasant Service; Excellent Location! My husband and I just returned from an incredible trip to Paris. It was our first time visiting the romantic city and we had an unforgettable time. For three nights we stayed in a Superior Room at the Splendid Etoile hotel. We enjoyed everything about it. Our room/bathroom was large and comfortable; the elegant d茅cor was warm and inviting; and the view of the Arc de Triumph from our balcony was amazing! We found the staff and concierge were pleasant and helpful. One morning we asked the concierge for restaurant recommendations for dinner and he happily made us reservations at a wonderful French restaurant down the street called 鈥淟e Petit Colombier.鈥?The fixed price menu had great choices and the overall dining experience was excellent. Another appealing feature of the hotel is the convenient location and access to public transportation. There are many taxi stands; RER and Metro locations surrounding the hotel. (We purchased a 3-day Paris Visite pass which granted unlimited travel in Paris using the RER; Metro; and bus systems. This was a great hassle-free way to travel the city.) Also; the Air France Shuttle (20 Euros/person round trip) is relaxing way to get to and from the airport. The shuttle leaves Charles de Gaulle airport and travels to two locations in downtown Paris. One of the drop off/ pick-up points is right across the street from the Splendid Etoile.We recommend this hotel to others looking for a Parisian hotel with charm and elegance. We would definitely stay at this hotel again on our next trip to Paris. 229621,68Aalum,12/13/2006,Very friendly staff My wife and I recently stayed at this small hotel just on the west side of the Arc de Triomphe. There is an RER entrance in front of the hotel and an entrance to a metro station with two lines just across the street. We had a room that was like a suite in that it had a bedroom and a sitting room with a TV. Our room was on the 4th floor. Both the bedroom and the sitting room had floor to ceiling doors/windows which opened onto small balconies overlooking the street. The bathroom was very clean and spacious. My wife; who is very picky about bathrooms; loved it. The staff; especially the concierge; Farook; was attentive and very friendly. We would return to the hotel. 229621,CaliforniaSoul,12/05/2006,Charming Parisian Hotel 229621,BillE122,11/30/2006,In my opinion; The Best Hotel in Paris! View of the Arc from inside the room 229621,nanajean,11/29/2006,Truly splendid! I stayed at the Splendid Etoile during a glorious-in-every-way; weeklong trip to London and Paris with my 10-year-old grandson. It was the very best place we stayed during the whole time. The room was gorgeous with a little balcony that overlooked the Tour Eiffel. The breakfast was excellent. We had the best of times there; and I will never forget it! I can't wait to go back with my other grandsons when they turn 10. 229621,Woodberry,11/22/2006,What Agreat Hotel From our Hotel balcony 229621,LJ35,11/20/2006,Great location My husband I have just returned from Paris where we spent 3 nights at this lovely hotel. Our room was a junior suite on the 5th floor. It had a good sized bedroom with a nice flat screen tv and a separate sitting area. Doors lead out of both rooms onto the balcony from which you have a good view of the Arc de Triomphe (although it is partly restricted by another building). The main advantage of this hotel is it's location; we were able to walk to most of the major sites. There are also quite a few restaurants and bars in the immediate area. (Lateral restaurant was especially good). We did not dine in the hotel but given the standards of everything else; I imagine the food would be good here. Staff were very helpful and polite. The bar is good for a quiet nightcap. Also worth a mention is the fact that the rooms are so quiet - there was very little noise from other rooms and no noise at all from outside. We would definitely stay here again. 229621,ashleyhope83,11/08/2006,The best experience!!! This was a wonderful hotel!! My father-in-law stays here alot on business so when we made our trip this past May; he booked the room for us. It was very spacious and we had a spectacular view of the Arc! The service was great and the hotel staff was very nice and accomodating. It was one of the nicest hotels I have stayed in and would definitely book there again. 229621,Helen1912,11/06/2006,Fantastic Location; Great Value I stayed at this hotel with my friend in a twin bed room for 2 nights having researched Paris hotels via Trip Advisor. I chose it because of the great reviews by other visitors and was not disappointed! The location is spot on - right outside Charles de Gaulle Etoile Metro and literally 100 metres from the Arc de Triomphe. The reception staff were so friendly and helpful - always smiling and polite which makes all the difference. Our room was large enough; clean; comfortable and even though we were sideways facing to the L'Arc; we just looked to the right and there it was. Fantastic!! We probably werent supposed to but outside our bathroom window was a ladder leading to the roof so later that evening we went up for a look and had the most spectacular view of Paris... L'Arc; the Eiffel Tower lit up. Oh yes; the bathroom was great - large with a bath and shower.We wanted somewhere within walking distance for our Saturday night out and got some recommendations from the girls in the MAC makeup shop (always a winner). We found such a cool bar down Rue de Berri (on the left as you walk down the Champs Elysee from the hotel). Its called QUEENIE. Very STC; great cocktails. Then we went onto a bar/club called Le Sens. Seriously cool! Lovely decor. Expensive drinks but it was very nice in there! We were there at midnight however and it was pretty empty... apparently it fills up around 2am. So we left and went to another club called Blanche just around the corner. It was packed (younger age group... Im 33; my friend is 20) but really good; everyone dancing and having a good time. We stayed in there until 5am....!Anyway just adding these tips about bars and clubs as I always appreciate recommendations in foreign cities so I know Im gonna have a great night out :-)I thoroughly recommend this hotel. It was really good all round and just opposite is a great cafe/restaurant for breakfast or lunch. We had breakfast there and the waiter gave my friend his number - what more do you want in Paris?!? 229621,AldoNola,11/03/2006,Lived up to its rave reviews Night view from Suite 606 229621,Marais1969,10/31/2006,Great Location; Staff and Room This hotel is located across the street from the AirFrance bus stop so; for 13 Euros; you can have a very easy trip from CDG airport to your hotel. There is a metro stop directly outside the hotel room door and the station is serviced by the 1; 2 and 6 metro lines (along with an RER train; I believe). This makes it convenient to travel to many locations without switching trains (including the Louvre and Place De La Bastille).If you want a drink after a day roaming paris; L'Ecluse wine bar is just down the street. Breakfast may be purchased at one of the many cafe's within 1 block of the hotel; or at the patisserie/boulangerie also located in close proximity to the hotel.Paolo; Farooq and the rest of the staff were outstanding; helpful hosts.I booked a superior room for 10 days. The room and bathroom were clean; bright and comfortable. Cleaning staff was excellent. The hotel was quiet. 229621,QueenMimi,10/27/2006,Great location in Paris We got off the Air France plane; walked on to the Air France bus that dropped us off across the street from this hotel. You can't get easier than that. We; of course; were early and our room was not ready. Farooq ; at the desk;gladly handled our luggage and arranged for it to be held while we went out for our first day in Paris. We walked from the hotel across the street to view the Arc de Triomphe. We were the only ones there; along with 2 security guards. We had some breakfast and made our way up the Champs Elysees; walking all the way to the Louvre.When we got back; we were shown to our room. It was a huge room. We could see the Arc from our balcony but not from inside our room. The bathroom was quite large. The only problem that we had was that the shower curtain smelled sour and made the bathroom smell.There is a cab stand right on the corner that makes it very easy to find a cab to get around. We took one to Bercy station and it cost 20Euros. All the people that were working at the hotel; especially Farooq; were helpful and courteous. 229621,Bernlh,10/24/2006,Lovely Paris My partner and I visited Paris for three days in April this year and apart from the fact that it was a little cold - it was wonderful. Upon arriving at Charles DeGuille we were a little confused with travelling into Paris; however; in the end decided on taking the train. This hotel is on a train line and the public transport train system in Paris is amazing - once we were on the train; we had no trouble finding it. We were upgraded to I would have to say the best room in the hotel; which had french windows that opened up to a view of the Eifel Tower - we were both speechless for about 10 minutes. The view at night was breathtaking - the Eifel Tower has sparkling lights every hour on the hour - again amazing. The room wasn't too big; but it served it's purpose for us; it was neat and clean - on our first night we found a little grocery store and bought wine; cheese; bread and meat and set up the couch in front of the french windows and watched the Eifel Tower. If ever we have the chance to visit Paris again we will definately stay there again. It is close to everything; or within distance of a bus or train very easy to get around. Highly recommend. 229621,skykaty,10/18/2006,Loved it The reviews of this hotel say it all....Great location.....outstanding service.....more than friendly staff.....unbelievable views.... a very tiny elevator and much larger rooms and baths than any other hotel in paris.......definitely a hotel you will want to return to....J Moore 229621,travelermia,10/06/2006,C'est Magnifique! Just returned from a week at the Splendid Etoile on our very first trip to Paris. Kudos to the hotel and its staff for operating such a well-run property. Superlatives include: Farooq and other front desk staff who were friendly; knowledgeable; and went out of their way to book excursions for us and show us exactly which Metro lines to take; spacious room; comfortable queen size bed (we had the superior room); air conditioning controls in the room; hot breakfast (15 euros); location as has been mentioned previously; close to great shopping- Louis Vuitton store (be prepared to stand in line to get in) and Hugo Boss and of course fabulous restaurants just a few blocks down on the marvelous Champs-Elysee. The only thing we did not like about the hotel were the towels. We're used to plush towels both at home and away; theirs were very thin and we felt we could never be dry enough. Oh well; one small ripple in a sea of superlatives. Paris is lovely and the people absolutely delightful. I do not know why Parisians have gotten such a bad rap from Americans. Maybe its from people who have never traveled there. They are polite and respectul people who went out of their way to help us; total strangers on the metro and on the street offered to help us find our way when they saw fumbling with our maps. I speak a little French; but most people wanted to speak English to us. We went to every neighborhood and tourist attraction you can imagine so we got a pretty good taste of the entire city. We always felt safe; no one at all bothered us. If you must see anything in Paris; don't miss the Louvre (Sundays it's free admission; as it's on Wednesdays after 3:00 p.m and the lines are short); Musee Orsay; Saint Chapelle; the ride up to the top of the Eiffel Tower; and if you have time; Versailles and Giverny (Claude Monet's home) which the hotel can arrange for about 143 euros per person for an 8 hour trip). All around this was the best vacation we've ever taken. We're already planning our next vacation to Paris; quite simply the most wonderful city in the world. We would consider the Spledid Etoile for our next stay; but we would probably stay some where else just to try a new hotel.Bon voyage! 229621,Dedra28,10/03/2006,Most Romantic Hotel This has to be one of the most romantic hotels in the world. My husband and I went here for the first time almost five years ago. We go back at least once a year- same room etc.The hotel is just a few feet away for the Air France Bus drop off and the metro station. The real beauty is the view; you really feel that you鈥檙e in a movie. And there is nothing better than taking your late evening glass of wine on the balcony looking at the Arc de Triomphe and the Parisian in the flats across the street prepare for dinner. The rooms are huge; especially compared to other Paris Hotels. It鈥檚 by far the best value in Paris in terms of location; room; service. 229621,KTheTourist,09/27/2006,Superb We booked this hotel for New Year; based on the feedback seen on this site. And how lovely it was. It thoroughly met our expectations being well kept; quiet and upmarket. We would thoroughly recommend it. A view of the Arc de Triomphe; lovely room and bathroom. The staff were very helpful; too; in fact they bent over backwards to help us find somewhere to go on New Year's Eve. A superb holiday! 229621,jrzjenn,09/25/2006,Very Nice; would recommend Stayed at the hotel for 8 days in September 2006 with my boyfriend; we're 29 36. Found it to be exactly as others describle. I thought the room was great; rm 403. Big bathroom; lots of closet/drawer space; excellent a/c and 2 french doors to the balcony with view of Arc. The hotel never seemed crowded; the staff was helpful and spoke excellent English. I like that you never had to carry your key around they hold it at the front desk. We did return every night after the doors were locked and never waited more than a few minutes for them to open it for us.The hotel was very centralized; the Metro across the street is on the popular line that goes down the Champs Elysees -Louvre; very convenient. We also went to Versailles ourselves and it was about an hour total between taking 2 trains. Taxi stand was right in front of the hotel and it was never hard to get a taxi. Also we got the AirFrance shuttle navette (it's more like a bus) to and from the airport; 12E each way. Slightly confusing taking to the hotel; very easy taking it back. Make sure you have the hotel confirm your terminal before leaving since we got off on the wrong one and had to take another bus to the right one!We ate at the cafe La Flame around the corner for dinner/drinks on 2 occaisons; reasonable prices; great atmosphere. We also ate a fast breakfast one morning at the Quick fast food place 2 blocks away. We also at a few places along the Champs; Madigral and L'Alsace.... service was ok; food was mediocre; very pricey. Laduree was excellent!! We loved Barrio Latino in the Bastile area; great food and great music; dance floor was packed and fun to watch. We also liked the food court in the Lourve for a quick lunch. Le Petit Pont was a nice place to eat right across from Notre Dame; we also liked the live jazz at Le Caveau de la Hauchette. Lots of bars/cafes/nightlife on that street.We saw the Lido show and the Crazy Horse cabaret; Farooq the concierge; booked our tickets; he charged us 32E as a fee; the seats were great and we did get free champagne at the Lido; but just be aware he has a booking fee. Both shows were great I would recommend both. We did the entire city in 8 days; there is so much to see; we walked a million miles and the weather was hot for September; 85F. Always took a nap before heading out around 9pm for dinner. It was a great trip; I did a lot of research on the hotel and was glad that the Spendid Etoile was exactly what we expected! 229621,Papasan,09/25/2006,Very nice for the price The place is great! The location is ideal; and the staff must have gone to the Waldorf Astoria's hospitality school. A warm welcome and the most pleasant stay we had for the 4 days spent there..The room was large; bath was fine; both very very clean. Only drawback to the Splendid are the elevators; which are tiny but once your bags are stashed; you are fine..We didn't eat at their restaurant because it was a bit pricey. Would recommend you don't have a meal across the street from the hotel. Food and drink were expensive and food was terrible.Do stay here; it's lovely and I will definitely go back next trip to Paree.... 229621,aristella,09/21/2006,Loved Them They were awesome. The entire staff made our stay personable and great. The room was nice and clean and had a/c; which is great in humid paris. I have nothing but the best things to say about the Splendid Etoile and especially the staff. 229621,beachgirl75,09/17/2006,What a view!! 229621,BrookeBD,09/12/2006,Highly recommend this hotel I was very nervous booking a hotel on Travelocity since I had never been to Paris. It turned out the be better that we could have expected. We were in Paris for 4 days and loved it. I think our impression of the entire city had a lot to do with the hotel. Fantastic location - we walked everywhere; but it wasn't loud or crowded right outside the hotel. Great view - we had a corner room with a direct view of the Arc de Triomphe; just like the pictures on the internet show. The room was spacious; especially the bathroom. The staff at the front desk made us feel so welcome. They were friendly; happy to speak English; and gave great suggestions for restaurants and photo opportunities. They also kept our luggage after we checked out the last day so we could spend a few more hours enjoying the city. A few tips - take the Air France bus to and from the hotel if you are flying into the city. It was so easy; just as quick as a taxi; and it stops in front of the hotel. You can even buy tickets at the front desk. Buy some bottled water and snacks at the grocery store (we found one a block or so from the hotel). It is hard to find a cheap bite to eat when you are out touring the city. 229621,KevSP,09/11/2006,Lived up to expectation balcony view 229621,PaulieGirl,09/08/2006,It's All True This was our first trip to Paris; and could not have been better thanks to this establishment. The staff was incredibly accomodating; room was spacious (even the bath) and Farooq is a sweetheart. At one point; they started doing some repair work before Noon (which was not good; since we slept in everyday); but they stopped immediately when asked and even upgraded our room to a larger one with double sinks. The view of the Arc was incredible from both rooms. Amazingly convenient to the Metro; the Champs; plenty of restaurants and shopping; and there's an AirFrance shuttle stop directly across the street. Friends we met over there who were visiting for the 5th time; also loved it and said they'd be recommending it to fam and friends. What a wonderful introduction to the city of my dreams. 229621,Bettydog2,09/05/2006,Excellent hotel Had a wonderful enjoyable stay. Would recommend to anyone. Great location. View (in distance) of Eiffle Tower. Clean; comfortable room. Helpful staff. What more could you ask for. Highly recommended 229621,JNG,09/01/2006,We liked it! Hotel exterior 229621,leeamm,08/29/2006,Perfect Paris Getaway! If you are looking for a hotel with a real Parisian feel; look no further! We booked the Splendid Etoile by the positive reviews on Trip Advisor months ago for our 30th wedding anniversary getaway and it ended up being exactly what we wanted. Our room was #207 and it was perfect. Having a corner room wrap around balcony; with three floor to ceiling french doors - one in the bath and two in the bedroom/sitting area. French furnishings; a crystal chandelier and a large marble bathroom. A flat screen tv too! not that you will be watching much tv but a daily news report in English was nice to keep in touch with the world even while on vacation.This was our first trip to Paris and we wanted a hotel that was quaint; French; accommodating; clean; convenient to the Metro/transportation and near the Champs Elysees for evening walks. The Splendid fit all of our needs. The location was a few blocks from the Champs but was surprisingly quiet even with the french doors opened. The location is near many restaurants; cafes; bars; bakeries; wine shops; etc. Also the CDG/Air France bus stops on the opposite corner so getting to and from the airport is a breeze and less expensive than taking a cab. Buy the round trip ticket for the bus for a good deal. The Metro stop was right outside the door of the hotel and we used only the Metro for getting around the city. We also booked a couple of excursions thru a travel company that picked us up by minivan at the door of the Splendid Etoile as well. Walking to the Champs Elysees a few evenings for dinner and people watching was very nice and a lovely stroll among the neighborhood getting there.The staff--especially Farooq-- was the best. Always greeted us and spoke perfect English; thank goodness; since our French consisted of only a few words and phrases. Farooq was very knowledgable and more than accommodating about any questions we had; going over and above aiding us with helpful hints; good suggestions and general French info. He is by far the best concierge we have ever used! The rest of the staff were also very pleasant and helpful. The room we booked was a superior and very spacious; clean; with a french style decor-- silk wall coverings; draperies; furnishings; and the balcony with a wonderful view of the Arc d' Triomphe!!!! We never had breakfast or dinner at the hotel so we can not comment on the dining experience at the hotel. But right across the street is a nice restaurant L'Emporieur that had a delicious menu. We never had a bad meal there.........ate a few breakfasts and dinners there. Authentic french fare........duck; chicken with mustard sauce; jambon and fromage sandwiches; omelets; chocolate crescents........And the best steak; potatoes and dessert we had in the city all week was at this little cafe! And that is saying a lot since we didnt have a bad meal all week no matter where we happened to eat.....from the bakeries; street fare; bistros or expensive restaurants......... So you dont have to walk all over the city looking for a good place to dine every night when L'Emporieur is so close by. And the staff there are very nice too! We highly recommend this hotel!!!! 229621,viajeromex,08/29/2006,Great Advice and Service I spent four days at the hotel splendid etoile in paris this augustwith my two teen age daughters; the hotel was not what we expected or what we had seen on their website; i guess professional photographers do miracles but the room was nice and comfortable for the time we spent in it; the restaurant and bar were closed; something very odd for us since i chose it for having those amenities; we had to eat out all the time and being in Paris walking all the time sometimes is nice to have dinner and a glass of wine at your hotel before going to rest.The highlight of our stay was their staff; especially the chief concierge Farooq; He is a person that you can rely on for all your needs and he will always be happy and most important sincere to do it; You can always tell when somebody is doing something because they have to not because they want to; this is not the case with Farooq.We had some problem with our train tickets for talking to the wrong people at the train office and he helped us all thru the ordeal until we had the problem solved; always being so positive we will never forget; when we go back to Paris we will try to stay at the Splendid not for the facilities or location but for the great staff they have.SincerelyRoberto OrtizSan Diego California U.S.A. 229621,GMAMPM,08/18/2006,Already planning our next stay The front of the hotel 229621,Anita63,08/11/2006,Great Place! There are plenty of reviews of this hotel; all mostly raving about it. This review is positive; but not over the top as I've been told that I am rather picky about where I stay (ahem!).1. Price: There is no such thing as a bargain in Paris and you will get what you pay for. To find this hotel in a good area; clean; helpful staff; great views; around the $250 CAD price point was acceptable. 2. Cleanliness:It is clean; but it is not spotless; it is an old hotel; but it certainly did not creep me out. The fact that I didn't leave is testimony that the place was acceptable (I have left more hotels upon arrival than I care to mention).3. Room: Bigger than I thought it would have been!! Rooms are SMALL in Paris and this room was on the large size (407). I had three balconies...two with views of the Arc and one balcony off the bathroom which was different. King size bed with a seperate door was nice. Furnishings were nice; nothing fancy; but not a la 'Days Inn' either. Closet and safe. Bathroom is a weird configuration. Watch your step out of shower as it is higher/deeper to step to floor than in North America.4. Location: Very close to shopping;food; metro;and taxi's. Area is more congested than I like; but it's Paris and crowds are part of the deal. Metro is best bet for getting around and Air France bus is best bet for getting to and from airport (CDG).5. Staff: Faraque (sp?) was everything and more that people have already written. Very pleasant; accomodating; knowledgable. Unfortunately he only worked one day of the four I was there and I had to deal with the less experienced staff. Two things that left me puzzled with his staff: I purchased 6 stamps from the front desk at .90E each and I was charged 9.0E in total. That is either a hell of a service charge or the staff can't add. And secondly; DO NOT ASK THEM TO GET A CAB FOR YOU. There are usually plenty of cabs just outside the hotel to the right that start the meter at 0; but when the staff called me a cab (I didn't notice the other ones outside; like an idiot) the cab arrived from several blocks away and there was already 6 Euro's on the meter. I meant to take that up with the hotel; but ran out of time. Rediculous to pay $10 more for a cab ride b/c they called.6. Food: Did not eat at hotel at all; so I cannot comment. Lots of choices locally and everything was good albeit expensive (but again; that is Paris for you).7. Elevator: Small is an understatement; but it is good for a laugh and photo. The staircase was very nice and very typical Parisian.8. Overall Comments: Nice place to stay; a bit far from the Seine; satisfactory experience. Not luxury by any stretch of the imagination (especially after visiting the Hemingway Bar at the Ritz one night...now THAT is luxury); but more like a really nice Best Western. 229621,Kenya2010,08/06/2006,So sorry; but can't recommend to friends and family We spent a week at the Hotel Splendid Etoile in the late July. We chose this hotel based upon its fabulous location; and the positive TA reviews. Reservations were made on line; with hotel staff; who were very acommodating and pleasant via email. Our request for a room with a view of the Arc was granted; and we were given a lovely corner room with an updated marble bathroom. The hotel is rather plain and charmless; but the rooms are well-soundproofed and pretty; the location is fantastic and we were quite comfortable throughout our stay. Sadly; I cannot recommend the hotel; though. The front desk staff are not uniformly pleasant and helpful. I speak some high school/college french; and they all speak excellent english; so it was certainly not a language issue.We would have been happy to recommend the hotel; were it not for one extremely unpleasant incident. The airconditioning system in our room was not functioning properly; and we were startled to find one afternoon; a sopping wet rug beneath the ceiling unit -- apparently from dripping condensation. The moisture was so great that the unit also dripped water in to the adjacent closet where my husbands clothes were stacked on the shelf. His clothes were soaked. A poorly functioning airconditioner is certainly not reason to be unhappy with the hotel; but what happened next is. My husband took his wet clothes down to the front desk to explain the situation. He requested that the clothes be cleaned; and that someone come look at the unit. A very nice young man saw the soaked carpet; and sent a repairman shortly thereafter. As it was a Sunday; the repairman was not a professional; and did nothing to repair the unit. The next Monday; while breakfasting downstairs; the day manager approached us at our table. She told us that according to the repairman; there was nothing wrong with the airconditioning unit; and that if we wanted our clothes cleaned; we would have to pay for it. My husband and I were flabbergasted. We are very honest people; and would never THINK of creating such an elaborate scam to get clothes cleaned. I took the manager up to our room; where she saw the wet rug and visible water drips on the wall. This was her opportunity to offer up a heartfelt apology; but it never came. She insisted that it was reasonable policy to assume the worst of the guests (after all; just that morning; some guests had run off with 80 euros of mini-bar). She explained to me that; You would be surprised at the things people will do to get their laundry done.I found this behavior unprofessional and simply; unkind. Call me naive; but I thought people went in to the hospitality business because they genuinely like serving the public. This particular manager seemed not to like her job; let alone people.Although I can't recommend the hotel for the above reason; it has its strong points. If you do stay there; don't expect pleasant; professional treatment from all the front desk staff. 229621,SanDiegoSteve,08/04/2006,What a great hotel On vacation with two teen-age daughters. Chose this hotel based on prior ratings on this site.Superior hotel; maybe a little pricey but for Paris; and the location; a good value. We could see the Arc de Triomphe from our room; maybe 100 yards away. Metro station just across the street.Exceptional room. Great bathroom. Good breakfast. Had more of a corporate feel; vs. a family owned feel; but given the price; that is a reasonable feeling. Helpful staff. Worthy of high ratings. Probably my daughters' favorite hotel on our trip.Fully recommended. 229621,RachaelDavid,07/31/2006,Fantastic Location My husband and I have just returned from a four night trip to the Splendid Etoile Hotel.The first good point about this hotel is that the Air France bus from CDG Airport stops just over the road from the hotel which eliminates the stress of trying to find your hotel!Secondly; the room we recieved had the most amazing view of the Arc de Triomphe and the Eiffel Tower. We paid for a Superior room and as it was our 1st Wedding Anniversary I requested a nice view; the reservations lady; Francoise; was so helpful and she gave us the best room she had. All of the staff at the hotel are lovely and speak really good english.Thirdly; it is so easy to get back to the hotel after walking around Paris as all you have to do is find the Arc de Triomphe!! And that is really not hard at all!The only thing we were dissapointed about in Paris was the Eiffel Tower; obviously the view from the top is fantastic but we waited around two hours to actually get a ticket and get to the second floor and then again we waited another 1/2 hour to get to the top. The queing system is non existant and it is pretty much a stampede to get into a lift. Not a nice experience however we can say that we have been to the top of the Eiffel Tower!!!I hope this short review has helped others in deciding that the Spelndid Etoile is for them; do not hesitate to book this hotel.Rachael David x 229621,JPC4,07/24/2006,Super hotel The Hotel Splendid de Etoile located on Avenue Carnot is a fine hotel and I recommend it. My family; wife and two teenage girls; are very picky when it comes to cleanliness and comfort. The Splendid ranked pretty high in their book. Nicely decorated; it is a bit Spartan; but again; for us;clean and comfortable. The bathrooms are large and function well. They could use some new tile and updating; but otherwise fine. The rooms were larger than I expected and larger than the ones we found in London. The furniture which could use some updating is just fine and fits the hotel well. What makes this hotel a killer place to stay however is the view of the Arch de Triumph. As requested when making the internet reservations; we received a corner room on the 4th floor and an adjacent one on Avenue Carnot. My wife and I took the corner with two balconies. We spent each evening parked in our chairs on the balcony with a glass of wine in full view of the Arch. The girls had a room with one balcony which had a partial (can see most) view. Fantastic! There are some suites with better views; but there are some rooms I am certain with no views; so; make the effort to request these if you are interested.The hotel staff is helpful yet unobtrusive. We did not eat in the hotel at all. For water; snacks; wine and even fruit; we walked about less than a block to a small market on a side street. For breakfast there is a nice caf茅 across the street. We had a great pasta meal at another caf茅 within eyesight of our balcony on the next block. The metro stop; as most have pointed out; is accessible by elevator just outside the front door of the hotel; or by stairs across the street. Note: my wife almost had her wallet lifted from her purse on the Paris Metro (not hotel related); but because she has a habit of keeping her hand over the front top 鈥搊pening purse; she actually caught the girl鈥檚 hand as it was trying to lift the contents. There were two of them in their late teens and they jostled her away from the hand grip as she boarded and used the distraction for one to try the lift. Be careful. 229621,Cfarley,07/11/2006,Splendid is Splendid! My wife and I stayed at the Splendid Etoile for 5 days in early April. You can't beat the location. We could see the Arc De Triomphe(spelling) from our window! You have an elevator to the Metro right outside the Hotel doors. Don't take a cab from the Airport; there's an Air France shuttle that takes you right to the hotel. Get a round trip ticket; it's cheaper than 2 one ways. Didn't eat in Hotel; too expensive. There's a great cafe down the street where you can get coffee and pastries on the cheap. Nice staff but try to speak a little French or they can be a little snotty; but then again you're in France! Enjoy! 229621,ButchsBash,07/07/2006,Great Staff; Great Views; Nice Hotel This being my first time in Europe on vacation; perhaps I expected a slightly bigger room from a superior room. However; we were only there a few days and it was very clean; had a spectacular view of the Arc (thank you to the staff for accomodating the request for a room with a view!) and was very well located to access all of Paris (and right across the street from the Air France bus). Farooq; as others reported; was very helpful in suggesting places to eat and in helping confirm meal reservations.All in all; the hotel was a key part of an excellent 5th wedding anniversary and I'd gladly stay again.One other note... the small elevator was almost comical (we couldnt fit with our bags). Maybe its standard for Europe; but if not; you have to see it to believe it. 229621,Mainers,07/03/2006,Wonderful Hotel! We too were a little concerned when we saw the TA rating drop from #3 to #18; but NOT to worry; this place is a gem! We had a standard triple room; with 3 single beds (traveling w our daughter). The room was on the 2nd floor so I was concerned about noise -- but even on lower floors this hotel is wonderfully quiet; not only do the double french doors block out virtually all traffice noise; but a/c and plumbing were very quiet. We were amazed at how quiet it was. The room had a view of the Arc from the balcony; was quite spacious (for a hotel in the heart of the city); high ceilings which gave it an open feel; lovely French furnishings; and a bathroom that was quite large; including two sinks (a real plus with a teenager). It also had a very nice feature - you could close off the entry area to have privacy when getting dressed or using bathroom. As reported; metro is right at your doorstep and Farooq is great at directing you to the sights. He not only told us about which metro to take; but also the exact number of stops between the hotel and the destination! The room was ready early (about 11am); so we were able to clean up after the long flight; before leaving to sightsee. We found all the staff at the front desk to be very helpful; pleasant and professional. Farooq was on vacation for a couple of days; and his replacemt was reallly very nice. We would stay here again and recommend it to others without reservation; esp the triple room. 229621,atcboy,06/27/2006,Top Notch View of hotel from Air France bus stop 229621,ATripAdvisorMember,06/12/2006,What a view We have recently stayed here for a long weekend and all 6 of us would reccommed this hotel; It is a prefect location to have as your base to see all the sights. All our rooms had a excellent view and it was central to everywhere we wanted to visit.The bathroom was on the smallside and our bathroom also tended to get flooded; we would recommend this hotel for short stays.The service was slow on occassion as the front desk did not tend to always be manned and collecting and handing in your room keys ment you were left waiting around; and as it was a short stay this was the only time we really had cause to use the reception or any of their services. 229621,huladolphin,06/09/2006,Wonderful location; great Parisian ambiance Two beds in the junior suite 229621,ATripAdvisorMember,06/07/2006,Location; Location; Location Wife and I spent 8 days last week of May 2006 at the Splendid. Chose the hotel after reading numerous reviews on this site and others. Our first visit to Paris; usually go every other year to mainland Italy or its two large islands.All was perfect; received upgraded room immediately; large bright room with two big windows and balconies. Hotel directly across the street from the Air France Airport bus stop; 12 euros per person each way; hugh savings...the staff was soo nice and helpful; Mr. Farooq and front desk always time for giving directions and advise..we loved our room; kept spotless.Location was everything; Arc of Triumph was RIGHT there; many of the major sights with in walking distance or we took the Metro..Line #1 right across the street...many small little outdoor cafes and places to eat all within walking distance on Avenue Carnot or surrounding streets..McDonalds; like two blocks from hotel; refused to use.We loved Paris and we loved the hotel and its staff; the trip was perfect; we will return to both again...Most strongly recommend this hotel. Mr. Farooq; possible softer bed for next visit. 229621,ATripAdvisorMember,06/04/2006,Would stay here again No complaints at all. Location was great. Room very nice and easily accommodated the roll-away bed we need for our teenaged son. Staff terrific and helpful - especially the concierge; Farooq. He went out of his way to help me with a rental car problem I had. Even WALKED me to the nearest rental car office. Would stay here again. 229621,fancynanc85,06/02/2006,Splendid Etoile is wonderful! My daughters and I stayed at the Splendid Etoile for three nights on the last leg of our 2 week journey through Europe. Our junior suite was fabulous! We had a balcony with views of the Arc de Triomphe and the top portion of the Eiffel Tower. The metro stop is right across the street and the Champs-Elysees is within sight of the hotel. The housekeeping staff had our room cleaned within a few minutes of our departure each day. Robes and even washcloths are provided!! Room service delivered coffee each morning for only 10 Euro for two; which is less than many of the local cafes. The front desk staff were helpful and accommodating. We booked directly through the hotel website so breakfast was not included in the price of our room. At 16 Euro for Continental or 23 Euro for full breakfast; it was pricey; but the many cafes nearby offer better value. We would highly recommend the Splendid Etoile! 229621,ATripAdvisorMember,06/01/2006,Fantastic Hotel My husband I and our daughter have just returned from spending 3 nights at this wonderful hotel. From the moment we arrived by taxi we were treated exceptionally well. As we were sharing the room they gave us a larger room which had a separate TV room with a single bed for our daughter. Our room was extremely comfortable and very clean and the bathroom was a great size. Although we didn't have a view of the Arc de Triomphe we did look out towards the roundabout which was very pleasant. Farook at the front desk was so helpful and advised us of great eateries in the area. All of the staff were friendly and spoke very good English. The location of this hotel is excellent; just a short walk to the Champs Elysees and the Arc and the RER and Metro are across the street. We took the RER to EuroDisney and had a great day. After travelling around Europe for 24 days on a coach we were delighted to find a laundromat within 5 minutes walk of the hotel - go across the street outside the hotel and walk left; take the first right and then left and the laundromat is down this street on the left (4 euros for a wash and 1 euro for 10 minutes in the dryer). We will definitely be staying at this hotel when next visiting Paris. 229621,ATripAdvisorMember,06/01/2006,Great stay at the Splendid Etoile!!!!!!!!!!! I spent 3 nights and have but good things to say about it. It made our visit to Paris a great experience. First of all the staff is very friendly; the location is magnificent and the metro is 5 steps from the door (no noise). The rooms are spacious; very clean; great bathroom; they have double windows (no noise what so ever) and double shades (no light gets in).The concierge is very helpful and to top it of the Air France bus stop is across the street and is 12 euros from Charles de Gaulle. Buy it both ways at the airport and pay 9 euros each way. Entre Cot restaurant in Champs Elysees is great; steak and fries. Hope this is helpful.Roberto (San Diego; Ca) 229621,ATripAdvisorMember,05/31/2006,Cozy Hotel in Paris This hotel experience was very good. We stayed in both a regular room and an upgraded room. Both rooms had balconies. The regular room was small but very nice and no view. The upgraded room had a view of the Arc de Triumph; yet was very quiet. The staff were very helpful and kind. The resturant was excellent!! 15 to 20 minute walk to the Seine and just a couple of steps from the Metro stop. We would stay here again! 229621,TomLosAngeles,05/30/2006,Great Hotel; Great Concierge! My wife and I stayed at the hotel for a week and half in early May; 2006; and had a fantastic time. The location couldn't be better -- right across the street from the Arc de Triomph. The metro stops right in front of the hotel; a taxi stand is just across the street; and the Champs Elysees is right there. We booked a suite on the 6th floor; and I'm sure that you won't find a better view in any hotel in the city. You can pay twice as much at the Four Seasons and have no view at all; for example. Best of all about the hotel was the concierge; Farooq. He was extraordinarily helpful; and a very nice guy. He was able to get us into the top Michelin-rated restaurants; and get opera tickets as well; all on relatively short notice. But he also had great ideas and suggestions for places to go; places to eat; etc.; that you probably would never find unless you were a local. We heartily recommend the hotel to everybody. 229621,sandijen,05/25/2006,Great Hotel My husband and I have just returned from 5 days Paris where we celebrated our first wedding anniversary. Like someone mentioned recently; I too booked the Splendid Etoile when it was number 2 in the ranks and almost changed to another hotel as I watched the ratings decline over the past few months - I needn't have worried. The service we received was polite and extremely helpful and nothing was too much trouble. The location couldn't have been more central and with a metro literally right outside we could whizz around the city in no time! There's a boulangerie at the bottom of the street where you can eat breakfast for 7 Euros per person. Their croissants au beurre are fantastic! Please do as we tried to do and make an effort to speak their language - you'll get so much more from your holiday.....French is the most romantic language in the world after all!An absolute must is a late night trip to the top of the Arc de Triomphe - there are no queues at that time and the city is just beautiful all lit up. Try to time it so that you're at the top just before the Eiffel Tower 'sparkles' (on the hour and lasts around 10-15 minutes).We love Paris and will have no hesitations about staying at the Splendid Etoile in the future. 229621,ATripAdvisorMember,05/17/2006,Paris we love you! Abbotsford; BC Just returned from a week long stay in Paris and at the Splendid Etoile Hotel. Had a fantastic time!!! The Splendid Etoile was clean; comfortable and quiet. Farook at the front desk was super friendly; helpful and spoke great english. It is a great location as the Air France bus drops you off right across the street from the hotel front door; we could see the Arc de Triumph out of our window and the hop on/hop off bus has a stop just on the other side of the roundabout. Secondly; don't let people tell you Paris is soo expensive - it is as expensive as you want to make it. We would eat our breakfast along the Champs at Paul (a patisserie) 3 coissants/2 grand coffees just under 10.00 euro - sandwiches there around 5 euro each. Easy to find lunch for 9 to 11 euro each. Remeber the food quality is great for the price that you pay. The drinks of any kind are pricey. It seemed any museum was around 7.50 euro each to get in (to see Monet's; Van Gogh's; Rembrandt's; DaVinci's!!!). We found the audio guides at 5 euro each helpful (shared). We found alot of english spoken along the Champs but much less off that street. But who cares! Try your hand at the French; so what if you butcher it at least you are trying and they appreciate the effort; and it's fun! Prepare to walk alot which we found great because there is so much to see along the way that before you know it you've walked 3 miles! We are already planning our next trip! 229621,jrfalso,05/13/2006,Great Location Located across from The Arc de Triumph / 10 minute walk to Eiffel Tower / 2 minute walk to Champs De Eylsse; the hotel served its purpose for a comfortable night's rest and locality near the sights of Paris. Concierge was helpful and gave us some good tips as far as pastry shops and general information. Take the Air France bus; it drops you off in front of the hotel; it could not have been more convenient.Room was okay; nothing spectacular. If I leaned over the balcony; I could see the Arc de Triumph. Oh well; they cannot accomodate every request. The rooms are a bit pricey for what you get; but having your own bathroom is important ( first time to Paris). Staff was courteous and helpful. Would recommend; but I have nothing to compare it against seeing that this was my first time in Paris. 229621,ATripAdvisorMember,05/09/2006,Disappointing for the price When we arrived we were given a room at the back of the hotel with a view of the building next door. We were not impressed. We had booked a superior double room with a view of the Arc de Triomphe as shown on the hotel's website. Also the double bed was actually two single beds made up separately and pushed together. Not a great start. There were no other rooms available so we were not able to move until the next day. The concierge we spoke to the next morning was friendly and helpful and moved us to a much better room with a view for our second night although there was decorating work being done outside our room. The location is good but make sure you get a good room. 229621,8841,05/02/2006,loved the hotel justcame backfrom the splendid etoile hotel in paris. it was great and would stay there again. this is about our 8th trip to paris. they are so accomodating. the room was lovely and the bathroom great.the location is perfect. f and s from buffalo ny 229621,JRChicago,04/19/2006,Solid value; good location; nice views We booked 5 nights directly with the hotel (via e-mail) and saved about 15-20 Euro/night vs any of the web sites including the hotel site. The location is very good; there is a major Metro and RER stop directly outside the hotel which makes travel all around Paris a breeze. Note the importance of this being a major metro stop which serves multiple lines; not all stops have this convenience. Would recommend taking the Air France bus from CDG as the bus make only two stops and one is directly at the hotel. The rooms were nice; but nothing out of the ordinary. Confortable; quiet; clean; reasonable size; helpful staff; but nothing beyond ordinary. Be careful with restaurant recommendations from the concierge; he has a closet full of business cards and could be getting a spiff from the places he recommends. We had much better luck using Access or one of several web sites for dinning recommendations. 229621,ATripAdvisorMember,04/08/2006,A room with a view My wife; two daughters; and I stayed in Hotel Splendid Hotel for six nights. I booked it directly though the hotel by e-mail after viewing their website. I chose it primarily because of excellent reviews on Tripadvisor and largely because we had better experience; generally; in smaller hotels. In my e-mail I wrote what I was looking for and I promptly received a favorable reply from the hotel. We stayed in room 606 on the top floor with breathtaking view of the Arc de Triomphe and the Tour Eiffel. It was a beautifully appointed suite with French furniture and decor but with a pleasant minimalist feel to it. To the delight of my 9 and 11 year old daughters; the staff prepared two separate beds for them in the sitting room. The largest in the sixth floor; the room provided ample space for my family. The marble bathroom; impeccably clean and religiously supplied with generous toiletries; towels; and bathrobes; has very strong water pressure.The members of the staff especially the concierge were very cordial and polite. They provided excellent suggestions for restaurants and helpful tips on how to go about your daily trips around the city. The hotel's location couldn't be more perfect. The Metro station is right in front of the hotel.We chose not to eat any of our meals in the hotel because ther are many restaurants; brassieries; and cafes nearby that offer excellent food for better value. Two of our favourites are the Lateral; only two small blocks from the hotel; and Jacques boulangerie; about three blocks. Our dining experience have been wonderful--courteous staff and expeditious service; and of course; great food. (It is true; the French can really cook!)I will certainly stay in this hotel again on our next trip to Paris. 229621,ATripAdvisorMember,04/02/2006,Good location for tourists but the hotel is ok Stayed there for two nights in March. The hotel has an excellent location. From some rooms (not all though) you will enjoy the view of the Arc. RER and Metro station is just around the corner. Room is big compared with other Paris hotels. It is also quiet. However it's a little bit old and nothing really special about it. The bath room is again good size but quite plain.Service isn't too bad. Most staff speak good English. Didn't use the restaurant so not sure about the quality of food. However there are so many restaurants near by so you will always find something good with reasonable price. If you don't want to spend too much money eating breakfast; try the MacDonald. It's really cheap (when you are used to the London rip-off price) and quality is good.Overall the hotel is above average. I will stay again if there is any promotion. 229621,BoldlyGO,04/01/2006,Friendly but over priced? I booked this hotel for myself; my husband and 12 year old by email and got a very friendly reply; and a triple room. The reviews on this site were helpful; but perhaps a bit American? I can see why our transatlantic cousins and business people would love the hotel - dark wood; powerful showers etc. It is in a great location as others have said. Our triple was a suite with the attached room sofa turned into a bed (room 109); and was very good and spacious with a huge bathroom! It overlooked the side street; and a minus would be not being able to have the windows open. The maid was great and funny too. The reception were charming; and the area very good. Breakfasts at the hotel were not good value for money - we recommend the jolly French famille at the Emperor opposite where you can have anything from just a croissant and coffee to their take on an English or American breakfast! Go down the road; and you are in a French neighbourhood. The French should do something about the dark dank underpass (built in the 70s?) which takes you to the Arc de Triomphe!!To sum up; a very good hotel; but a little pricey; probably because of the location. We are glad we went though as the Metro is just outside the door and our son loved the little lift down! 229621,JLou,04/01/2006,Fantastic Views We have just returned from 5 days in Paris where we stayed at the Splendid Etoile. Fantastic Hotel - we had a superior room on corner of the 5th floor overlooking the Arc de Triomphe and also a clear view of the Eiffel Tower. Staff were friendly and always helpful. They even found us a European adaptor plug to use as my husband packed a USA one by accident. Metro is right outside of the hotel and we found it the best way to get around Paris efficiently. Great little cafe called Lateral on the corner of Rue Mac-Mahon and Rue Tilsitt. We ate there a few times as the food was really nice - large portions and waiters were actually helpful - quite a rarity on both counts. 229621,ilovecheesecake,03/31/2006,Not exactly what I had in mind. I just returned from a wonderful trip to Paris. The fact that the hotel was not what I expected didn't impact the fun we had. I always use tripadvisor when booking a hotel room and I am usually pleased with the hotels I get. This however would be an exception. I do not know who is leaving reviews for this hotel but it is not what everyone is saying. There are much nicer hotels in Paris for less money. This hotel is in an excellent location but that is about all it has going. The hotel itself is average at best. There is torn wall paper all over the walls in the hallways; the rooms are large(for Paris) but there is nothing special about them. I would rather have a smaller room with nice linens and a comfortable bed. This hotel was a disappointment. 229621,ATripAdvisorMember,03/27/2006,Great hotel and great staff I stayed at this hotel this weekend and was really pleased I chose the hotel. The staff were all very friendly and helpful; all the staff could speak English (and were happy to); the location was perfect and the room was exceptionally quiet considering it was on a main road. The only down side to the hoetl was the size of the room. We stayed in a standard room and even though it was big enough for us it would have been nicer to have a slightly larger room. I would certainly return to this hotel if I return to Paris; the staff certainly and location certainly made a difference. 229621,ATripAdvisorMember,03/21/2006,A pleasant surprise We decided on this hotel after reading all of the reviews on this site. I read so many bad reviews on hotels in Paris my expectations were set very low for my firs Europe trip.this hotel was a nice surprise. We upgraded to the superior room for a nominal charge through travelocity. The room was of average size compared to american hotels. Pleanty of room for two. Actually enought room to spread out and excercise. the heating is very good. Too good. We opened the windows at night to cool it down at times. The shower was ok with the pressure and temp. It had a shower curtain which i guess is rare. the windows are all french style doors that open to walk out onto the balcony and are double paned which made them almost sound proof except for a few sirens or scooter sounds that would get through.The staff is great. Spoke very good english and always started with the language they knew their guest spoke. Our concierge spoke seven languages.We requested a room with a view of the arch d' triomphe and got one with a balcony view meaning that you could only see it from the balcony. There are only a few rooms with the view you see online. This kinda bummed us at first but turned out to not be a big deal. The lobby area is tiny with a nice little bar area. They had a daily variety of different language newspapers for free. The elevators are hilariously small; but we got a chuckle out of them everytime. We never tried the restaurant or breakfast buffet as there are numerous places in the area at much cheaper rates. They have high speed internet in the room for 14 euros for 24 hours. But there are too also many cafes with free wi-fi close by. The area couldn't be a more convienient location. The metro is just acroos the street which connects to the main line to all the sites. The metro is fantastic; easy and safe at all hours.There are so many restaurants in the area we never ventured futher than a few blocks for our dinners.I recommend if you fly into CDG to take the Air France bus. It's available to all for around 14 euros round trip. It drops you off directly in front of the hotel.Overall we were very pleased and pleasantly surprised. 229621,ATripAdvisorMember,03/17/2006,Excellent for business travel! I stayed at the hotel Splendid Etoile in Paris in March 2006 and I loved it. It's my preferred choice when staying on business; the rooms are very chic; the beds are extremely comfortable; the showers are quite powerful; it's completely sound-proof from one room to another; they even have double doors to avoid corridor noise! Amazing! It鈥檚 also reasonably priced for the location it鈥檚 in: the Champs Elisees are just a minute away; the bus to the airport stops right in front of the hotel and there鈥檚 also a taxi rank. I will stay there again without any hesitation. 229621,ATripAdvisorMember,03/07/2006,Best in Paris!!!!!!!!!!!! Stayed at the Hilton by the Eiffel tower the first night; but I was on a hunt for the perfect hotel (with a view and a terrace). I had seen pics of Etoile Splendid on the internet and the room was even better. The room we stayed in (m+f/22)had a beautiful view of the giant arc de triomph; and a wraparound terrace with three entrances (2 in room; 1 in bathroom). We got some good tv channels late at night; they have many different languages.So close to everything; and we couldn't get lost in the area; as all streets lead back to the arc de triomphe.Also; our friend stayed at a hotel on the other side of the champs ellyses for a more affordable room. 229621,gulfgirl,03/04/2006,The perfect Paris haven My husband and I recently returned from Paris having spent 4 nights at The Splendid Etoile celebrating our silver wedding anniversary. Because it was such a special occasion and we were travelling all the way from Dubai to be there; I had researched hotels extensively on Trip Advisor before deciding on this hotel --and we were absolutely delighted with our choice ! From the moment we stepped through the door till the time we left for the airport we had friendly ; courteous and prompt service. The chief concierge ; M. Haroun was delightful and gave us all kinds of helpful tips. On the advice of a Trip Advisor member we had asked for room 407 which was a superior room with two balconies overlooking the Arch de Triumph. The room was exactly as we had seen on the web site and well appointed; with clean carpets and extremely comfortable beds. The bathroom was spacious and clean and had a lovely warm radiator! At night when the Arch is lit up; it looks magical through the windows with all the lights twinkling on the Champs Elysee! It was so special to wake up each morning and look out of the window and know immediately you were in Paris !!!Our room rate included the buffet breakfast which was served in a cosy little room off the lobby and we were able to start each day with a cooked meal. However; they do have a continental option with a variety of juices; cereals; fruit and breads which looked quite filling and delicious.The hotel is comveniently located on Avenue Carnot and there is an underpass that takes you to the Champs Elysee--about a 5 minute walk. There is a taxi stand by the hotel door and an RER station right in front as well. There is also a metro station a couple of minutes away. We found the taxis to be very reasonably priced and since everything we wanted to see was so close to the hotel it was easy and cheap to get to. For instance; to get to the Musee D'Orsay cost us about 5 euro by taxi. The hotel has a restaurant and a bar and we were pleasantly surprised by the quality of the food there. There are also a number of cafes and brasseries on and around Avenue Carnot which offer cheaper options. Down the road there are two alimentaries; a boulangerie and patisserie as well as a wine shop so one could also pick up bread and cheese; meats and salads for eating in or a picnic.We had a wonderful time and would love to return to the Splendid Etoile. On our previous visit to Paris we had stayed in the Latin Quarter but we enjoyed our time in the Etoile far more! 229621,ATripAdvisorMember,01/29/2006,Amazing location; friendly staff; great room; good price! What more can you ask for? This was my third trip to Paris; and my first stay at the Splendid Etoile. First; the location is ideal. Not only can you see the Arc de Triomphe from your hotel window (even from our lowest-fare Standard room); the Air France autobus from CDG (#2--Etoile) stops right across the street. There is also a Metro station less than a block away; and an entrance to the underground walkway (to access the Arc; or to cross to the opposite side of the Etoile conveniently and safely) about 50 metres away from the hotel's entrance.The room itself was lovely--well appointed; with a lovely (almost Western) bathroom; ample closets; seating; etc. The staff is friendly and accomodating; and made the trip an easy one.I give the Splendid Etoile my highest recommendation. You honestly can not go wrong with this Best Parisian Buy. 229621,ATripAdvisorMember,01/19/2006,The best location ever! To summarise - value for what you get! This hotel is not cheap; but I was hoping it would be worth the price and not a waste.And it was great. On the tip of the roundabout around the arc de triomphe; the location is amazing. Outside the front door you have an elevator down to a major metro station which also houses the RER straight to Disneyland paris. Also; there is a stiarcase leading to the arc de triomphe. Or you can stroll straight dow nthe champse elisse. Perfect.O nwalking in everyone was friendly and immediately I was upgraded from my 250 euro per night junior suite to the 480 euro per night best suite in the palce. The room was amazing and the view of the arc de triomphe unbelievable.The room was clean; bathrobes provided; etc. I cant fault it. The concierge was very helpful My only advice as a general rule waould be not to get breakfast if your stay is cheaper with out. 2 seconds down the champs elisse you can pick up juice; croissants; hot choclate; etc for 5 euros for 2 people.A GREAT PLACE TO STAYCertainyl for romance; I w 229621,LoungeLover,01/17/2006,All you need I stayed at the Splendid for one night; looking for something central and comfortable. I have sampled a lot of hotels in Paris but this one hits the spot. As others have said before me; it is just off the Arc de Triomphe but also on the other side of the street of where the Air France bus drops you off coming from the aiport. It's a 5mn walk to the Champs Elysees; but it also has some very nice restaurants and bars just down the street and in the entire area of Avenue des Ternes.The rooms are big; the beds comfortable; the view breathtaking; the bathrooms clean and big. I got a great deal at 190Euros a night including breakfast and have to say that I will most certainly be back. It's all about location here. It's just a shame that when I was here there seemed to be some renovation work going on on the 2nd floor; so ask before they give you your room number; because this was quite annoying in the morning.Other than that (and hoping it is only temporary) this is a great choice of hotel! 229621,Colmfarl,01/02/2006,A Gem of a hotel Arc de Triomphe at night 229621,ATripAdvisorMember,12/14/2005,Excellent Holiday thanks to Hotel Splendid Dawn From Our Balcony 229621,Rainyuk,12/05/2005,Lovely hotel! We鈥檝e just returned from a one-night weekend stay at the Hotel Splendid Etoile in Paris. The reception staff were friendly; spoke excellent English and couldn鈥檛 do enough to accommodate us. I booked a superior room but upon checking in (which they kindly let us do a couple of hours early) they gave us a free upgrade to a suite; which was an unexpected but very welcome bonus! I enquired at the desk about an iron and within 10 minutes an iron and ironing board were delivered to my room!On Saturday evening; we ate at the restaurant Le Pr茅 Carre attached to the hotel and my hubby; the steak connoisseur; adored his filet steak and said it was one of the best he鈥檇 eaten. I had rack of lamb; which was equally fantastic; and the profiteroles were to die for.The weather was cold and drizzly after dinner on Saturday night and we were very glad of our suite as instead of going for a walk we bought some wine and cosied up in the room by the window; overlooking the Arc de Triomphe and watching the crazy traffic and the lights twinkle on the Eiffel Tower.Tips: (1) We didn鈥檛 take breakfast at the hotel 鈥?even though it looked nice 鈥?as hubby wanted something 鈥榗ooked鈥?so we went to the caf茅 on the opposite corner and had a tasty breakfast of cheese omelette; French bread; croissant and jam; OJ and hot choc 鈥?divine 鈥?all for 鈧?1.90.(2) The bar at Planet Hollywood has a happy hour at around 4 pm (not sure if that鈥檚 every day but it applied to Sunday) 鈥?all drinks half price.(3) The mini bar is a tad expensive - you can buy beer; wine and snacks from the supermarket at the bottom of the hill for much less.I鈥檇 cannot thank the hotel enough for a lovely anniversary weekend as it was pure magic.(there was only one down side to the trip and that was the taxi ride from the hotel to station for the journey home. The hotel kindly called a taxi for us and instead of taking 10 minutes and costing 鈧?.50 as it did on the way to the hotel; it took an hour and cost over 鈧?5! We felt well and truly ripped off 鈥?a London cabbie would have tried all kinds of back street routes to get us there quickly 鈥?this guy sat on one long road just inching along! That was at 6.20 pm on a Sunday evening). Good thing we left in plenty of time!All in all; I would definitely recommend Hotel Splendid Etoile! 229621,macjellicoe,10/17/2005,Delighted with our choice Splendid Etoile - convenient location; courtesy; and comfort are some of the factors that influence me to wholeheartedly recommend this hotel.Thank you to all previous contributors; your information and comments helped me to decide on and select this hotel as the location to stay on our first trip to Paris.We were delighted with our choice. For us it proved to be ideal.Transferring from CdG airport using the Air France bus was easy; quick; and convenient. The bus has a stance at Avenue Carnot; and the hotel is across the road.The reception staff in the hotel; were pleasant efficient; and have fluent English.The room was a good size; clean and well looked after.Breakfast was included in our tariff; and we were satisfied with the choice available on the Continental Breakfast.With the Metro available just outside the hotel; and the open-top tourist buses available at the Arc de Triomphe (when you come out of the hotel proceed in a clockwise direction round the Arc and you will find the tourist buses) getting to and from all the major sights was easy.We will certainly use this hotel on future trips to Paris. 229621,BERNEY56,10/07/2005,Great for Women traveling alone! Its been quite awhile since I stayed at Splendid Etoile but from reading reviews I'm very glad to know it has not changed! This is the perfect location and setting. As a woman traveling alone for business I felt safe and very much at home at Splendid Etoile. I've longed to go back for a romantic holiday; but not that lucky yet. I have stayed in the room where you are looking at the Arch d'Triomphe gain that rosy glow in the late summer afternoons -- magnificent. I've visited Paris as well as worked there many times and I have yet to find a more convenient location. You can get to most everywhere without a transfer and find it most convenient for business and sightseeing. This is not the modern hotel with business facitlities -- its just a much more enjoyable option than staying at La Defense at a much more reasonable rate than the other business hotels in the area. Some of the most memorable memories I have is of the Splendid Etoile bathrooms and those huge lovely tubs! Hopefully they still supply the bubbling bath gel.... 229621,rtpro,09/19/2005,GREAT HOTEL showReview(3914787; 'full'); 229621,chyswife,09/05/2005,Fantastic - just back and booking to return asap The view from the main balcony 229621,ATripAdvisorMember,08/19/2005,Everything I had hoped for and more showReview(3789242; 'full'); 229621,rcbaxter,08/12/2005,Very comfortable; brilliantly located hotel. Great choice. View from balcony 229621,ATripAdvisorMember,07/27/2005,Great! showReview(3703286; 'full'); 229621,woodley188,07/06/2005,Loved it! showReview(3639658; 'full'); 229621,ATripAdvisorMember,06/12/2005,Wonderful view and romantic stay showReview(3545545; 'full'); 229621,ATripAdvisorMember,10/27/2004,Great Location; great hotel showReview(2789351; 'full'); 229621,ATripAdvisorMember,02/01/2004,We opted for the lower priced hotel on our tour - AND WON BIG TIME! showReview(1623536; 'full'); 229621,ATripAdvisorMember,04/20/2003,Lovely; excellent service showReview(970525; 'full'); 229621,OLIVNord,12/10/2008,H么tel "splendide" !! Accueil et attention formidables !!!!! showReview(22600887; 'full'); 229621,manhattan94,11/12/2008,vista spettacolare! showReview(21776012; 'full'); 229621,chris99999,10/23/2008,Agr茅able s茅jour Paris showReview(21137614; 'full'); 229621,lass,09/30/2008,La situaci贸n del hotel es... showReview(20890581; 'full'); 229621,PHILIEGE,06/05/2008,Magnifique ! Chambre 606 229621,lucabis,08/27/2007,Posizione Strategica showReview(8513306; 'full'); 229621,lass,05/10/2007,銉曘儵銉炽偣銈夈仐銇?#x201d; showReview(19161075; 'full'); 229621,montvaloise,12/03/2006,Pour combler toutes vos attentes showReview(6320129; 'full'); 229621,lass,10/20/2006,銈ㄣ兗銉儠銉┿兂銈广伄绌烘腐... showReview(21801892; 'full'); 229621,lass,07/02/2006,绉诲嫊銇屼究鍒?#x201d; showReview(19158059; 'full'); 229621,lass,11/19/2003,銉戙儶銇嚤鏃嬮杸銇嬨倝姝┿亜... showReview(19922999; 'full'); 229676,amcellig,01/06/2009,this is not a 4 * hotel! the best days of this hotel are long gone! it is rated by many sites as 4 *; but it is definitely not. the roof top pool could not be used. it was not heated and the covering over part of it to make it an indoor pool had blown away. the area was generally in a poor state!wifi in the hotel was very expensive and it was also expensive to use the safe in the room with a rate per day. also; there was no free internet access even in the lobby - had to use a credit card; and the euros accumlated really fast while using 1 of 2 pcs available. rooms were clean and nice; although beds were rock hard. 229676,koliasGreece,11/17/2008,Nickolas from Greece We have just returned from a week at the Catalonia Barcelona Plaza Hotel.The hotel is average; the room it was so cold; the temperature it was always 18 degrease Celsius with no way to change it. 229676,murphbopsolo9,11/14/2008,Brilliant Hotel We have just spent three nights at the Plaza. It fully deserves its four stars. It is easily the best decorated; cleanest hotel we have used this year.The desk staff were very friendly; very very helpful and spoke better English than the desk staff we encountered in Leeds last week. The desk staff explained how to use facilities in the city; they recommended and booked restauants and stored our luggage on the day that we checked out until the time to go to the airport. Many Irish and British hotels could learn a lot from the friendly efficiency of the hotel staff. When we retrun to Barcelona; God willing we intend to; we will stay nowhere but the Plaza.Its central location and its value for money can just not be bettered. 229676,Cork2CorkIreland,07/24/2008,Warning - More poor star than four star Awful awful awful; it beggars belief how this hotel was awarded a four star rating. The staff are rude; the rooms are average; the internet is overpriced. This hotel and the staff are obviously so confident of business from the nearby conference centre that they feel they can treat guests as they wish. Unfortunately this hotel and it's staff were my first introduction to Barcelona; luckily after enduring the accommodation for almost a week we moved to another hotel in Barcelona; also four star; considerably cheaper with friendly staff; great facilities etc etc. Think before you stay here; I stayed with a very large group for business reasons and 99% of people had a negative experience mainly with staff attitude. 229676,marknmeils,04/20/2008,Disappointing ... should be better. Room view at night 229676,pazit3,04/14/2008,very good hotel!!! piano bar 229676,Montydog,03/24/2008,Good 4x4 car parking - humourless staff The other reviewers have pretty much covered it accurately - but I stay here because it is a great location; and their car park takes a Range Rover with no problem which is not true of many european subterranean parking facilities.Not one of the staff smiled once despite my best efforts in Spanish or English.Cafe food was a bizarre mixture of things - maybe just down to regional cuisine expectations. However it was not particularly nice quality either.You could do worse! 229676,Vasilijo,03/10/2008,Great Hotel Excellent Location First the location: it鈥檚 excellent. Metro station is just near the front door and bus station 10 meters aside. There are only 4 stations away from the Ramblas. I鈥檝e seen that some reviewers prefer to reside much closer to Ramblas. I think it鈥檚 not wise: there are a lot of noise and bustle; and at night it鈥檚 not a nice place to walk around. And of course it鈥檚 much expensive. So the location of the Catalonia Plaza is perfect: close to everything; but not within the tumult and commotion. Our room faced the Piazza Espana; the view is great; and the windows are very isolated; so the noise did not bother us at all.The staff is very friendly and nice; speaking very well English and always ready to assist you.The rooms are maintained very well; the janitress cleans even twice a day. The room and bathroom are big enough for a couple.The food is excellent; the breakfast buffet is rich and delicious. I definitely will stay here again. 229676,PaulGDenHaag,03/08/2008,Good hotel in a good location Stayed at this hotel at the end of Feb/beginning of March 2008 as we were in Barcelona for their marathon - for which the hotel is the perfect location being by the start/finish and near the Expo/Registration centre. Reception staff efficient and helpful. Room was fine. The aircon did not work ( previous comments have mentioned this) which was a disappointment given the quality of everything else. Breakfast buffet was very good - a wide variety and plenty of it. We were on the 4th floor and could still hear the underground metro. Had a very good meal in the hotel restaurant on our last night (from their menu of the day). Would stay there again. 229676,NCcatpeople,12/27/2007,Wonderful Welcome To Spain This was our first trip to Spain and we arrived at this hotel after a red-eye flight from JFK on Thanksgiving Day. We were confused by the use of your room card to work the lights; but what a WONDERFUL idea! When you left the room; take the card out and all your lights are off!The room was well appointed with a modern decor. Yes; the floor was wood; but so was the floor of every hotel we stayed in Spain. No dust bunnies! We stayed in this hotel for 2 nights and did not have any problems with noise. The breakfast buffet was the best on our trip! Great assortment of eggs; fruit; pastries; ham and warm milk for your coffee. The folks at the front desk were very helpfull at directing us around town. 229676,REDOL,07/13/2007,Good location but.... The hotel has great location;in terms of Barcelona transportaion systems.Only few places to eat or shop for food nearby.The size of the room (for 3 adults) was o.k.The basic services were o.k:breakfast;air condition;pool ;bath and the room was clean.For every other thing -ice;key for the safe;Wi-Fi conection(22euro per 24 hours!!!);the hotel asked for more money.The staff wasn't so helpfull;and we hardly got answers or recommendations for restaurantsO.LiSRAEL 229676,meirame,05/05/2007,Great Hotel! Great Location Fresh squizzed orange juice 229676,patrick8,04/17/2007,terrible terrible how disappointing - we were charge 150 euro a night - we stayed there during the barcelona marathon - we booked at least 3 months in advance and we got the darkest room possible; no vierw - we might as well have been in the basement - not very pretty .-there was no air conditioning in the room and we could not sleep both nights - when we enquired about the airconditioning they said that they do not turn it on until some time in late march- unbelievable for 150 euro a night - the temperatures were hot that weekend so we had two nights of sweating and we were not in top form for the marathon.i will be making sure any irish runners will hear about this hotel and ts no air conditioning policy for the next marathon 08if they were anyway decent they would have refunded us one night's accomodation - never againkathryn daly cork; ireland 229676,Amandamanx,12/02/2006,OK But Not Great - Would not Stay Again stayed here on the 30th Nov and 1st Dec with my son. I have stayed in Barcelona before at the 1898 - La Ramblas and this hotel just didn't come upt o the 1898 standard. Like said previously the room sizes are superb and nicely furnished and spotlessly clean; BUT! don't expect a good nights sleep - the floors are all laminated and you hear every high healed step coming and going at all hours of the night from the floor above and also outside the room in the corridor; whenever your neighbour goes to the toilet you hear the toilet flush like it is in your room; the hotel is in a very busy square and as previoulsy mentioned getting a taxi isn't a problem they queue up outside the hotel which has it's benefits; but on the negative from about 6am in the morning the taxi drivers seem to play a game of beep the horn and they toot their horns like a chorus to each other - so if sleep is priority forget it; I got so little sleep that I felt jet lagged when I got home! The hotel is lovely inside the decor etc.; but it does lack in any atmosphere; when we stayed it seemed full of business delegates. The staff are a little uninterested and although friendly enough they seem to lack any sparkle and certainly don't seem to want to go that extra mile to make you feel welcome. We ate in the hotel restaurant fairly priced; although not a great deal of choice; and as previously mentioned although I can get by in spanish usually they didn't seem to understand any basic requests and our meals were not correct and when they come the second time they weren't cooked! So we drank our drinks and left - hungry. Breakfast is superb - but not a good enough reason to make me want to go back though! The hotel pool is freezing and although I love to swim and will swim in the sea anywhere this was by far just tooooooo cold for me to want to get in. 229676,Tagesthemen,11/30/2006,Just about OK I stayed here on business for two niight. On the positive side; I found the room size relatively good .The breakfast was also good. Wide selection of food and fresh orange juice. I hate the watery juice that is often served in hotels. It was also easy to get a cab from outside the hotel whenever we needed one. Staff friendly but incompetent.Negative - Staff; though friendly; didn`t seem particularly well-trained. e.g. my colleague had to struggle to explain to the breakfast staff what decaff coffee is. The staff member on reception didn`t know where one of the main conference centres was. That kind of thing. You just expect better from a 4 star hotel. Colleagues of mine ringing the hotel rang me several times on my mobile because they did not get any reply from the switchboard (!) The second big negative is the equipment. They seem to have one iron for the whole building. When I finally got it; they told me there was no ironing board. My female colleague ask for a replacement hair drier to be sent up and specifically NOT a maintenance man but still she got the maintenance man which is not what she wanted at 7am in her underwear. Maybe it is just the language barrier and they say they understand but do not. I don`t konw. They also have a problem with the heating - it was almost impossible to turn off. Same with my colleagues room. Overall; the breakfast and size of the room - and comfort of bed -would make me possibly consider staying here again but there were so many negatives and so many other hotels; I would look elsewhere first. Tip: Try to get a room at the front or side - the rooms at the back looking onto the courtyard are very dark. 229676,Shahira,11/22/2006,wouldnt go back I was going for to attend a conference; and it was my first time in barcelona. There was an offer for this hotel set up by the conference itself though it was my second choice it still looked and sounded pretty good! In reality it wasnt.. at all. Starting from the offensive looking exterior of the building. On the positive side the reservation and check in was pretty simple and quick and that was it! People working at the reception spoke very little to no english and when i wanted to change my room I had to wait for the bell boy to come and translate as the english speaking receptionist wasnt available. room preferences were not taken into consideration and so i had to change the room but of course my other room wasnt available; so instead of keeping my current accomodation they told me to leave my bags and return a couple of hours later! They took my luggage thankfully which I had been pulling myself up to my room then down again to the reception; and i went for lunch. Rooms are small and not very clean. bathroom was ok. The rooms at the back of the hotel have very bad view I imagine those overlooking the pz espana would be better but I didnt see them. after the switch of rooms as I came back tired and wanting to relax I was surprised by a friendly french couple opening the door to my room with their luggage in tow; it appears that the receptionist forgot to make the switch and still listed my room as available. limited TV channels; only sky news in english. bathroom was clean enough and comfortable but not luxurious. the shower's handle was broken and then it completely went out of order; they fixed it for one day then it broke again; we kept on like that till the last day when i left not taking a shower on that day; as i was so exasperated that i didnt bother to tell them. closet space was ample. bed was not comfortable and sheets are not cleaned everyday except if you tell them. on check out they had charged a pay per view movie in a time when i wasnt even in the room and some other extra stuff; they deleted it quickly enough though when i told them so if ur there CHECK UR BILL. Breakfast room spacious and breakfast is good with a variety of choices. location is nice but as i found out not central to shopping area; it was very close to conference location though and pza espana by night is magnificent and thats right outside the doorstep; also Metro station is right out there. just a few nice cafes in the surrounding area so that was a challenge as well. I have found that the staff to be friendly and have good intentions to help but have no idea what to do! I have found it be overpriced for the services and general outlook; wouldnt stay there again if they paid me; i like to enjoy my trips and this was the only downside of my trip so i spent all of my time outside of the hotel in the magnificent city. 229676,WimdeWit,10/04/2006,Great location; average hotel Like many travellers before me I highlight the location of the hotel as its main attraction. Indeed; airport bus stop literally around the corner; takes you 15 minutes to and fro. Metro stop at the doorstep. Conference hall - for those of us on business trip - at the same roundabout. A walk downtown though - for instance to Ramblas; port area - takes you at least over half an hour. Just going for a stroll and immediately be in the nicest area of Barcelona therefor is not what you should expect; you'll have to take the metro at least one or two stops. The hotel is huge; certainly not intimate and cosy. Large groups of tourists gather in the lounge. Breakfast ditto: wide choice; but one has to be used to eating with hundreds of others. Rooms are large; bathroom good; some repair and maintenance would not be bad. TV set for instance did not work; was only fixed after 24 hours. Very expensive Internet connection in the room (22 euro's for 24 hours; expensive considering that one at least sleeps around 8 hours of this time phrame). I rather favour the option of other hotels to give you IN TOTAL 24 hours surfing time (clock stops ticking when you log off). Rooms at road side to be preferred; fabulous view; bit noisy due to traffic. Health club very old; dark; not equiped with the latest machines to put it mild. Have not been able to find a sauna. Swimming pool is on the roof; small; not very well maintained; but nice to be in the open; with great view over the city. Not a soul seems to supervise that part of the hotel; one can be alone for many hours. All in all; I enjoyed the stay but things could be improved. 229676,ljk1,08/24/2006,it's all about location view from the window 229676,djkeay,08/18/2006,Excellent location; disappointing Hotel Just returned having stayed 5 nights. Excellent location from tourist point of view - airport bus transfer; entrance to tube station and tourist bus all on Placa Espanya just outside the hotel. Room was all you would expect of a 4 star hotel - clean; comfortable and all the facilities you require and no problem with traffic noise.Breakfast was very disappointing - plenty of choice if only everything was restocked on a more frequent basis. Cooked breakfast choice was very limited and invariably cold.Piano bar was closed throughout our stay therefore nowhere in reception areas to have a relaxing drink; apart from the coffee shop which wasn't ideal. Views from roof top pool were super however no drinks or snacks available here. Pool was closed for 2 days during our stay for maintenance without prior warning.Staff in all areas neither helpful or friendly and certainly did not make you feel welcome or inclined to return. The main convention / conference area for Barcelona is next to the Hotel and it would appear the staff are used to dealing with this type of clientele who are one off guests and unlikely to return.Overall; would not recommend this Hotel for a leisure break which is disappointing in view of its location. Used previous reviews from this website to finally select our accomodation and therefore disappointed it did not live up to expectations 229676,Memeir,08/13/2006,Great Hotel Highly Recommended! The Bed 229676,Anthony06,08/09/2006,Good hotel in excellent location Stayed here for three nights and was great. had room facing onto the magical/musical fountains oh what a site. really really fab. the one problem of having a room with this view is that all of these rooms have two singles pushed together as your double which was a pain but shor it was worth it considering the view. place was very clean nice enough pool with great views did get busy up there alright and not enough decking chairs. bus touriste stops across from the hotel and the metro is right outside the station and also only 5-10 mins walk to Sants main station.Had lunch in the hotel and wasn't great alright Well worth staying here considering its cost; location and newness and cleanliness. 229676,JintyCampbell,07/05/2006,catalonia Plaza -Great location Great location for public transport. Bus from airport stops outside - journey only takes 15 minutes. Hotel is right above the Metro station.too.The best thing about this hotel was the breakfast buffet - huge and well stocked. the poorest thing was the standard of the towels and linens - I expect much better than the threadbare offerings we had. Also; did not allow for you to have a shower early afternoon and then another later because the one towel provided did not dry off in time. Our room looked into an inner well and was never bright - may be OK if you ask for an external room.Rooftop views are amazing. Pool water was too hot to swim in - more like a bath. public areas very spacious and clean. Corridors could do with some updating. 229676,mamascat,06/30/2006,Very enjoyable stay! We stayed here for 4 nights as a hotel chosen by our escorted tour company. While it was very crowded and full of young travelers (groups); the staff were helpful when needed. Loved the location and so near the MNAC and the colorful water fountains musical display. The food in the buffet was varied and tasty; though you had to plan a time to go there when it wasn't overwhelmed by ravenous youngsters. We ate in the formal restaurant at the back of the cafe one evening (they open at 9pm) and were VERY impressed with the meal; the service and the low cost of the prix-fixe dinner (6 courses with extras; including a full bottle of decent Tinto and also bottled water. I recommend that choice for dining at the hotel. 229676,digbymax,06/30/2006,Not the bunker its portrayed arrived from a bad hotel experience from Sitgies; booked into a suite. Nice boardroom/ sitting room; sepearte loo. Large deep circular bath; another loo; double sinks and bed on the 11th floor. Great view of the fountains in action at night.However the hotel seemed more full of conference delegates so lacked that holiday atmosphere. Breakfast was ok and we had lunch in the cafe which was excellent value.It did feel a bit caught in a time slot (I think it will face more competition from the newer hotels).Not a bad hotel; just not for us. 229676,McFlute,02/03/2006,I recommend this one! I have just returned from staying at this hotel for 4 nights at the end of January 2006. I found the accommodation very good and the location excellent. If; like me...you want to be able to get to your chosen hotel cheaply; quickly; and easily from the airport; then this hotel could hardly be bettered...the Aerobus (3.6 euro each way) stops right outside. If you want to pop into the Metro to quickly access the city's attractions; without having to walk for 15 minutes to get to the nearest station first....the steps down to the Espanya junction are also just paces from the hotel. If you're interested in viewing Art; the Palau Nacional with its excellently presented collection...(particularly outstanding; from the Romanesque period) are an enjoyable 10 minute walk up to Montjuic from the hotel....which takes you past the Font Magica; with it's free Son et Lumiere type shows; which are great entertainment....currently showing on Friday/Saturday evenings; with a different programme of music every 15 mins from 7pm to 9pm. I saw all but one show from various vantage points on the hill...all except the last that is; which I watched from my hotel room; which overlooked a fantastic view of Montjuic hill and the busy Placa d'Espanya below. Thankfully; the double glazing and substantial curtaining was very effective at removing sound and illumination; ensuring a good night's rest.The breakfast buffet was very comprehensive; lots from which to choose. And the staff I dealt with throughout my stay were pleasant and friendly. My room was spacious; clean and comfortable and the bathroom; similarly so. The bed itself could have been better ...mine creaked (not responsible!) but it was sufficiently comfortable and more than adequate. I'm sure I could have requested a change of bed; as there was every indication that the hotel management want to oblige; to ensure an enjoyable stay. But as I was tired after long days sightseeing in the city; I was just too knackered to really notice!My only criticism concerned having to pay a few euros to have the daily use of the safe deposit box in my bedroom. I declined to do that as it seemed a petty charge.In conclusion; I shall be returning next time I visit the city....this hotel has got most things right for my liking! 229676,JordanEastKilbride,12/05/2005,Great Hotel - Great Location showReview(4164034; 'full'); 229676,JRN,08/10/2005,Lived up to all the good reviews showReview(3751683; 'full'); 229676,Ellie11,07/27/2005,Helpful staff; busy hotel showReview(3705385; 'full'); 229676,ATripAdvisorMember,03/04/2005,i'll be back again next year showReview(3250894; 'full'); 229676,JesCh,02/16/2005,Fab location showReview(3195075; 'full'); 229676,ATripAdvisorMember,10/27/2004,great service showReview(2790583; 'full'); 229676,CompleteF1,09/15/2004,Great Hotel at a Great Price showReview(2575833; 'full'); 229676,ATripAdvisorMember,09/09/2004,Fantastic Value Sept 04 showReview(2520688; 'full'); 229676,ATripAdvisorMember,07/21/2004,Absolutely Loved it!!! showReview(2313951; 'full'); 229676,銉儍銉斻兂銉堛兂銈銉儍銉斻兂銉堛兂銈adiv,01/09/2009,绱犳櫞銈夈仐銇勩儧銉嗐儷銇с仐銇熴€?#x201d; showReview(23392426; 'full'); 229676,RosaValencia,11/26/2008,Ubicaci贸n; instalaciones y servicio: excelentes. showReview(22214531; 'full'); 229676,tomasalfonso,11/10/2008,un excelente hotel showReview(21715180; 'full'); 229676,isabela21,09/15/2008,Un buen hotel; en una mejor zona. showReview(20086470; 'full'); 229676,lass,08/01/2008,Ottima soluzione per brevi visite showReview(19637450; 'full'); 229676,lass,03/06/2008,Prestations parfaites et situation int茅ressante pour visiter Barcelone showReview(14734254; 'full'); 229676,ViajeroV,01/14/2008,Trato p茅simo showReview(12593596; 'full'); 229676,lass,01/03/2008,bon rapport qualite prix showReview(13198161; 'full'); 229676,lass,10/13/2007,绌烘腐銇嬨倝杩戙亸銉併偋銉冦偗銈ゃ兂銇究鍒?#x201d; showReview(19165383; 'full'); 229676,fonsala,09/28/2007,Au coeur de Barcelone Chambre 229676,lass,03/04/2007,situation showReview(11400555; 'full'); 229676,lass,01/31/2007,M茅tro a cot茅; personnel... showReview(12650051; 'full'); 229676,lass,09/25/2006,super Lage; optimal showReview(11357385; 'full'); 229676,lass,08/14/2006,C'茅tait notre premier s茅jour... showReview(11409878; 'full'); 229676,lass,07/14/2006,Gerne wieder showReview(11332707; 'full'); 229676,lass,01/14/2005,Hotel con un'ottima... showReview(11409879; 'full'); 229677,sleeplessinsuburbia,01/01/2009,Am sure you can do better than the Condes in Barcelona I would not stay here again. While the location was excellent and the hotel was clean; we had some big problems that made it very uncomfortable. First; while I had been very clear in my email correspondence about needing one double and one triple room (for our three kids; ages 15; 14 and 12); we arrived and they did not have our rooms. They wanted to put an extra bed in a double room that only had one bed; but we insisted that we had been very clear in our reservation that we needed three beds. (In fact; in email correspondence; I was given the option of a having a triple room or having my two boys share a bed in a double room and I opted for the triple.) Finally; they squeezed an extra bed into a very small double room that had two beds. From my email correspondence; it was clear that this was not the type of room that they had intended to give us. That would have been OK; but it turned out that the extra bed was INCREDIBLY UNCOMFORTABLE. You could feel the springs everywhere. Plus; it was rather small; when my 15 year old try to switch beds with my 12 year old; so that my 12 year old could get some sleep; he could not fit. My 12 year old did not sleep much while we were at Condes (and you might imagine how much fun it was to be with him during the day). Some of the nights he slept in the crack between the two twin beds (which made me wonder how they could have even suggested that two kids share a bed in a double room); some of the nights he slept in my bed; and some nights; he tossed and turned on the cot. In addition; when we arranged to leave and tried to book a cab to the airport; the concierge told us to wait until later in the day. We needed a larger cab for 5 people (the standard ones only hold 4). We didn't insist that he just go ahead and book the cab (after all; what did we know... he was the concierge). As a result; we almost didn't get a cab as the p.m. concierge had trouble making the reservation. To boot; the fare was completely different from what the concierge had told us.... and I don't mean that it was lower than what we expected. In sum; the right hand does not know what the left hand is doing at the Condes. If everything goes smoothly; you may have a very nice stay. But the possibility of human error is much greater at Condes than at a better hotel. The concierge's excuse after each SNAFU was either that the reservations department didn't know what they were doing or that the other concierge could have been in training and; therefore; didn't know what he was doing. (By the way; the foot of my very hip bed had a piece of wood that almost caused me to break my neck on more than one occasion.) The Majestic Hotel is just down the block. I didn't stay there because they had booked all of their cots for our dates. It might be worth looking at. I considered the Hotel Arts; but decided that; since it was December; I didn't want to be that far away from the center of things. Amazingly; the prices there did not seem to be through the roof. I also considered the Hotel Colon; which is a good location (just across from the Cathedral); but had read that the rooms were a little tired. Of course; we were a little tired by the time we left the Condes. 229677,anula0909,12/28/2008,good hotel lobby area 229677,Annabellaannie,10/02/2008,Gaudi Fan The Hotel is on two sides of the road. We were given a room in the more 'modern' block - I would have preferred the other building which had detail from the Art Nouveau period. We requested a different room as the one allocated was over looking the inner hotel lobby and directly opposite the lift. This meant the curtains had to be closed making the room dark and it was also very small. The new room was excellent and a 'sort of' upgrade. Extremely clean [and I am very fussy]; mostly pleasant staff; nice shower room with robes and slippers; no kettle which I would expect for the price; great breakfast in lovely area. Pity the roof facilities were not open as it was ok to sit out; although the pool is tiny if you are there in the summer but roof facilities good otherwise with great views.Location for Gaudi; shops and tapas bars- couldn't be better!! Quiet; easy walking; classy. Use the tour buses to see everything but get up early.; they bet busy mid day so plan your route! 229677,TravellerWirral,09/10/2008,Superbly located hotel We had 5 days staying at this superbly located hotel. From our bedroom window we could see La Pedrera and from the roof terrace we had views of both la Pedrera and the Sagrada Familia (straight down a road opposite). Gaudi's Casa Batllo was a short block away - if you visit any of these make them first thing in the day to avoid long queues. The tour bus' stop almost outside and there is never a lack of taxis. The bedroom was blissfully quiet at night; comfy bed and pillows and the curtains had a black out lining. The roof top plunge pool and jacuzzi were refreshing after a hard days sighting seeing! Can't comment on the food as we ate out for both breakfast and dinner. We would definately stay here again 229677,Kasita,09/07/2008,Great location When we arrived; bellmen directed us to the underground complimentary parking; that was located conveniently in the under-grounds of the hotel. It took us about 20 minutes to check in....little long. Rooms were very nice and modern; some have probably some great views of the city. Bathroom is spacious and very comfortable; complete with Bulgari amenities; but be careful with the shower as it takes a second to figure out how to operate it during which you can flood the entire bathroom floor.There was a bar and a pool on the roof. Bar was great with some fantastic views of the city; including Gaudi's buildings.Pool....not so great. Very small; very; very small; but on top of that very dirty! I didn't even put my foot in.Breakfast buffet was nicely organized with several hot dishes and everything else you might enjoy in the morning; like scrambled eggs; smoked salmon and hot cappuccino. I would definitely stay there again. 229677,harbottle,08/20/2008,Brilliant position; great facilities; good value This is the second time we have stayed at the Hotel; and we were not disappointed. Last time (two years ago) we stayed in the Centre building; this time in the Monument building. Of the two; although the reception and common parts of the Monument building are better; the larger rooms (and the direct access to the roof top bar and pool) make the Centre building a better choice. The position; just across the road from Gaudi's 'La Pedrera' (an absolute 'must' to visit); on the stylish Passeig de Garcia; could not be better. The staff are helpful; and the rooms of a high quality. There is a small roof terrace pool at the top of the Monument building; but no bar or room service. On the eighth floor of the Centre building (just across the road) there is a wonderful; very 'cool'; roof top bar and a small pool. Breakfast is extra (and quite expensive); but there are numerous places within five minutes to sample the delights of Barcelona's cafe culture.This is a really stylish place to base yourself; with many of Barcelona's sights in walking distance; and close to a major hub in the Metro system 229677,claremarktaylor,08/08/2008,Loved the Condes de Barcelona Hotel!!! Exterior of the Hotel 229677,SoobyDooby,07/30/2008,The Condes was Very Good We stayed at the Condes from 25th July-29th July. After reading some of the reviews; we were a little doubtful; but went for it anyway. Thankfully we were more than satisfied. The room was great (In the new part of the hotel). The best shower I've ever used in a hotel. Some of the reviews say that the reception staff are unfriendly. We found them polite and helpfull. What you have to remember is that this is a city; not a beach or holiday resort hotel. They do not thrust tours; places to visit etc in your face; but if you ask for assistance with maps; places to visit etc they are more than happy to help. From our experience of city breaks most city hotels seem to operate in the same way.Breakfast. Excellent food; all fresh and varied.Eating out. Try and dine at the smaller restaurants tucked away in the side street off Las Ramblas. On our first night we ate at a restaurant on Ramblas and paid 65 euros for 2 beers; a slice of spanish omelette; 2 Greek salads and a chicken pealla. The next 3 nights we ate off the main streets; and had very good food. Hope you find this useful. Enjoy Barcelona; we did. 229677,mann82,06/12/2008,Modern; impressive and a great location The view from my balcony 229677,Bonnequin,02/26/2008,Overall very satisfied This hotel was recommended by friends who spend their winters in Sitges. Our stay did not start out well. The hotel had changed around the rooms and were not going to give us what we booked; which was an executive room in the old building; with a view of the Passeig de Gracia. Luckily our friends spoke fluent spanish and argued with the front desk staff. We did end up with a smaller room; but it was at a reduced rate. Other than this incident; we were very satisfied. All the staff (except those at the front desk) were extremely friendly; the location was great; and the hotel clean and comfortable. 229677,iancSurrrey,02/22/2008,Great location but sullen front desk Set in a lovely preserved building on the corner of the main shopping street in Barcelona.Wife arrived first and was told by a stony faced character at the front desk no room was available. Typical arrogant staff you sometimes get; despite holding a confirmed booking. After she disabused him of this notion we were given a room overlooking calle de Mallorca on floor 1. (The hotel is split over two buildings the original old and the new face each other across this street)Room was fine; bed great; shower ok ish.What would make this a good choice in summer is the great roof terrace with sunbathing area bar and small pool. Also some excellent views from here. (Both annexes have them)Small bar downstairs was ok functional and for a 4 star reasonable.What makes it is the location. 2 doors down is a great tapas place Out the front door turn right. Lizaran go there say hi from me 229677,SeattleSlewSeattle,02/10/2008,Overpriced Spent a lot of money for a room in the Condes that 1) smelled like sulfur; 2) didn't have a trash can; 3) didn't have any amenities (roof terrace was closed); 4) required 45 minutes of waiting to get on the Internet; 5) required 2 hours to get a iron delivered; 6) gave me a single bed despite the fact I had reserved at least a queen and was paying for a 'premium room'. 229677,staker,01/25/2008,great value hotel stayed in the hcdb for 3 nights in jan. a bright cheery hotel foyer;we were checked in to our rooms straight away.. rooms were spacious; well furnished;the bathroom was huge with toilet;bidet; bath/shower;hair dryer(impressed!); basically very well kitted out. we didnt do bb; sampled the local bakeries which are all within 5 mins! a 15 to 20 min walk to place de catalunya for all shopping and restaurants;prbly not the best in town but maybe we didnt find the right ones... 5 mins to metro;so all the city very reachable!! downsides: staff maybe could have been more polite; the bed was 2 singles rolled together even though had booked a double!!! all in all a very nice place to stay 229677,Donnietraveller,01/10/2008,It could be so good at the Condes I stayed here with my wife and 6 years old daughter for our wedding anniversary break. We have been to Barcelona twice before and stayed near the FC Barcelona football ground (Hilton) and by the marina (Eurostars Gran) and we wanted to try a central location. We had checked out places previously close to the Passeig De Gracia and whilst I would have liked to stay at the Casa Fuster (too expensive) or the Majestic (a little too expensive and very variable room standards) we settled on the Condes (great location and 130 euros per night for all 3 of us and free breakfast for our daughter if we paid for ours at 16 euros).I had read the reviews on here and looked at the various photos on this site and felt that the rooms in the 'older' building would suit us better. We booked directly with the hotel and requested a room in the 'older' building which they noted.Upon arrival we were greeted in a polite but not over friendly manner by the reception staff. We were offered a choice of rooms and we were guided to them by a friendly porter to make our decision and not surprisingly we chose the largest of the 2 rooms given our daughter was sharing. I would say that the room size was above average with a very comfortable bed; large flat screen tv; a couple of armchairs; mini bar; safe and adequate storage. A fairly typical layout for hotel rooms I guess. Our room had a small balcony that looked over towards the Majestic hotel opposite and the triple glazing worked well in keeping noise levels down from the streets outside. It is fair to say however; that the rooms are in need of refurbishment and the bedding and towels have seen better days. The bathroom was nicely done out in marble but let down by mildew and mould stains; missing grouting and flaking paint. What is the point of Bulgari toiletries if there is mould on the ceiling and around the bath?The building itself is externally very attractive; in a superb location (one of the best in the city in my opinion) with wonderful views from the roof terrace which in the Summer should be a treat with a small plunge pool and bar area. We didn't use the bar in the hotel as it lacked atmosphere and given the location atmosphere is available aplenty elsewhere.Breakfast was across the road as others have described and decent enough (not as good as the Eurostars which was outstanding but better than the Hilton). Again there are plenty of alternatives given the location so try it once and go elsewhere if you are not satisfied.The staff were polite; and answered every query but did not go beyond this i.e no real interaction with guests and no one asked if we enjoyed our stay when we checked out.In summary the location is fantastic with every form of transport you are likely to need on your doorstep along with a superb selection of shops; bars and restaurants. The rate we paid was very reasonable for this location in Barcelona and we would struggle to find anything at that price on the Passeig De Gracia or close to it (I know I did try) . The refurbished new wing externally looks like the other building across the road but the management decided to give the rooms the minimalist treatment (the current vogue) and in my opinion missed the point of the asset they have which is a fantastic character property that demanded more characterful rooms to match. The rooms that have yet to have this treatment (i.e the building we were in) demonstrate that the refurb was clearly required and overdue but they should resist the temptation to take the minimalist route this time and keep the more traditional feel but with some new fittings; fresh grouting; a coat of paint and some new towels and bedding. Now if they could arrange a management training week to get the customer service up a notch or two and you have a first class hotel and that 130 euros rate becomes 200 euros and I cannot afford to stay!I do not want this review to sound too negative as we very much enjoyed our stay and I have to say many of the criticisms are in my experience common to many hotels worldwide not least the UK where I live. I have yet to stay in a hotel that has got everything right (subjective anyway) but I have stayed in many that think they have. I would challenge the management at the Condes to get their act together though and turn an ok hotel into a really good one with the best location in town. 229677,likesnicethiings,01/07/2008,Not worth the money Stayed here between Christmas and New Year. Booked through the internet and chose this hotel purely on the tripadvisor reviews. Wish I hadn't. I could have got the 4 day break for 拢300 but paid 拢700 by choice as I thought I was getting a top-end luxury hotel. Big big mistake. To call the room minimalistic is an exaggeration. Stepping in from hotel corridor; greeted by slate grey floor and green glass wall leading into basic bathroom; housing the only mirror in the place- 2 foot deep- so all you could see was your head. Bedroom had laminated floor; cheap white cotton duvet; no mirrors; no decor to speak of; nothing; no luxuries whatsoever. Every noise echoed. I actually got told by my husband to stop making noise opening a bottle of water - it wasn't that I was making noise - it was just everything was ten times as loud because everything echoed. A huge off -white electric blind covered an entire wall of glass balcony door; which didn't lock. It was just like what I would imagine a prison cell to be like - the pure basics - nothing else!I know some people like contemporary style - but the only type I could see liking this hotel would be an ex-con who knew no different. Going home was like walking into Bucking Palace.To make matters worse we were almost opposite the Hotel Majestic - and having my husband say 'why aren't we staying there?' everytime we passed it didn't help.Do yourself a favour and give this a miss. 229677,Lydia45,11/22/2007,Excellent location I would agree with all recent reviews. The location is excellent; in a very upmarket area; minutes away from some great Modernista landmarks. The Condes building (the original building) is pretty special in itself; with its restored staircase leading up to the rooms. Decor is generally a pleasant contemporary style though we found the furnishings in our suite a little bland. Our only true disappointment was the size of our junior suite for two adults and a child - it was really no more than a large double room with bathroom and spacious entrance/dressing area. Our child's bed had to be placed right next to our double bed. However some of the Ejecutiva rooms facing the very pleasant garden area at the back are equally spacious. Service at Reception was the usual sombre Spanish welcome but nevertheless completely professional and helpful when they needed to be. The buffet breakfast is superb; with fantastic selections of fresh fruit; cold meats etc. but guests visiting in winter should beware that it is served in the bistro in the new annex; and therefore requires venturing outdoors and crossing the street from the original building. 229677,Travelbudfla,11/18/2007,Great location; nice rooms Our room overlooked the Passeig de Gracia - Our balcony had great people-watching and views; yet the room was quiet and dark at night - we slept very well. Contemporary decor. Bathrooms were nice and large. Room key is also used to activate all the lights/electricity. Service ranged from extremely helpful and friendly (bellman) to perfunctory (some of the front desk folks - others were helpful). We felt very safe - neighborhood is fairly upscale - (particularly high-end shopping) and central to great restaurants. Hotel is within walking distance to Sagrada Familia and Las Ramblas (both are fairly lengthy walks but very do-able - we're not in the best of shape and had no problem); and within a block of 2 subway stops and La Pedrera. 229677,mac60mp,11/04/2007,Loved the Condes We stayed for a week in the new building with a view from the balcony right down to the Sagrada. The location is fantastic. The rooms were airy and clean and the bathroom plenty big enough; with nice Bulgari toiletries. Although there was work going on it was not intrusive- after all we were out during the working day. The breakfasts were fantastic; no problems ordering- the staff all speak English better than my Spanish. The views from the rooftop were magnificent; and we sat out a couple of times and had it to ourselves although we didn't use the pool as it was October! The staff were friendly enough although in fairness we did not call on them for much. When we did; they were polite and efficient. It is true to say there is little atmosphere in the hotel; but so what? It's a place to BB- go out for the atmosphere. From the Condes its just a few yards in any direction. We felt very secure; very well looked after; incredibly well located and would certainly return and recommend. 229677,GulfWanderer,10/29/2007,Good location; nice rooms We ended up here thanks to the inefficiency of splendia.com and the 987 Barcelona Hotel to give us the room we booked online originally.The Conde's location turned out to be even better than the 987 Barcelona's one with the two Gaudi buildings just around the corner and the next underground stop only one block up.We stayed in the older of the two buildings and our room was nice; bright and spacious. The bathroom; too; was a decent size with a good shower and nice toiletries.Reception staff were friendly enough and spoke okay English.We didn't book the room with breakfast; but there are plenty of little cafes and bars close to the hotel. 229677,gkaufman924,10/23/2007,great hotel in Barcelona After reading several negative reviews about the Hotel Condes de Barcelona prior to our trip; I was really nervous about what to expect when we got there. We were pleasantly surprised. The hotel is very nice; the room was clean and well appointed; and the hotel was in a great location for walking around the city to see the sights. We stayed for 2 nights prior to leaving on a cruise and would have no issue recommending this hotel to a friend. We only ate the included breakfast each morning; so I cannot comment on any of the hotel's other restaurant/bar services. The breakfast was very good; although we never really did figure out how to order something cooked to order. It didn't matter to us though; since they had such a great selection of foods to choose from buffet-style. 229677,damed,10/18/2007,Good location but not safe in the hotel I stayed at this hotel because it was recommended by a friend. Granted; it is in a great location. I just read the previous review (Oct 2007) and have to say I had encountered same problems. We stayed in the newer section and while the room was large by European standards; there was a horrible smell in the hallways. The hallways are stark and very univiting. I also had my wallet stolen while in the hotel so this is obviously a re-occuring situation. My partner and I were in the older bldg at the bar one night. A man came over and distracted us for a split second long enough for his accomplice to reach into my bag and snatched my wallet that included euros; driver's license; credit card; atm card and medical card. It took no longer than a second and when I told the bartender that my wallet was stolen; he offered us to not have to pay for our drinks. I felt right away that he was in on the scam. I immediately reported the theft to the front desk who was only somewhat sympathic. We found out later that this is not the first time it happened from another person on the staff. On our last day there; I asked a woman at the front desk to have some Traveler's Checks cashed (luckily I had some in the safe in our room). She was extremely rude to me even after I mentioned that this was the only cash I had left since I was robbed at their hotel. I have to agree that the staff is rude and you are not safe even if this is considered a higher end hotel.I would never visit Barcelona again. I had heard in Paris before we got to Barcelona that the city is filled with gypsies and petty thieves. Beware every minute while there! 229677,smokey936,10/02/2007,Luggage Safe Room. Not So Safe! Be Careful. We arrived in Barcelona with excitement. We checkin with no problems. We were put in the new building across the street on the top floor with a great view of the Passeig de Gracia;wonderful. The room was clean except for a smell coming up from the sewer pipes; had to keep the bathroom door closed. My partner and I were to checkout on Aug. 25 to then go on a Cruise. That's when the trouble started; upon our checkout we had 3 hours to shop; so we had to put our luggage in there Safe Room We retuned with our luggage moved from were it was and to your horror we realized that someone went into one of the bags and stole a Wallet that contained a Pass Port; Credit Cards and $100.00. We could not board the ship with out a pass port and had to go back to the Condes to figure out what to do next. Filled a Police report and had to wait till Monday to get a new Pass Port at the American Consulate. The Hotel Management denied that the thief was in there hotel; but we know otherwise. And on top of that the Hotel still charged us for the additional 2 nights that were had to stay before taking a flight to Ibeza to catch up with the Cruise Ship. The rest of our vacation was awsome. 229677,DeanoUK,10/01/2007,Was ok. Had to stay at this hotel after the 1898 had overbooked.Rooms were clean and of a reasonable size for a city; the entrance decent looking. The pool was tiny; and cold.Unfortantely some of the staff were quite rude; which spoils the hotel's image somewhat.Basically quite nice; but the service sucked. 229677,chompere,09/28/2007,Bad service here Great location; but as others noted; bad customer service. Also; the hotel has 3 or 4 tiers of rooms and the price varies by tier; and by day of the week. It's a bit hard to understand the pricing; and front desk staff were impatient when asked to clarify. We looked at 4 rooms and they varied tremendously in style; light; and roominess. Several were great; others just OK. You may want to see your assigned room before committing to it. Roof decks were nice; but the terrace in the old buidling was closed the 2 nights we stayed there. 229677,GemLK,09/20/2007,Nice bed and breakfast - but that's about the only nice thing!!! We booked this hotel via easyjet and were not informed of the rennovation works by either easyjet or through looking at the hotel's own web site.We arrived at 12 noon but were unable to check in; even though a man arriving 15 mins after us was allowed to. We were put in the modern side of the hotel; which we later found out wasn't a good thing! We arrived back at 8:30pm after a long day of sight seeing and were given a room where the TV was broken. We contacted reception who told us there was nothing that could be done until the next day and after a drawn out 45 mins begrudgingly gave us a room next door.The room was ok and a good size; the bed very comfy. However the shower leaked every time you used it and required 4 bath towels to mop up the floor; the sinks sprayed water everywhere; the lighting in the room was terrible and you couldn't open any windows. There was a huge blind which once was up allowed everyone to see in from opposite buildings. The room was clean though the workmanship from the rennovations was poor and shoddy quality.The location is great - very central to most areas.I agree with the previous reports; the majority of the reception staff could really seem to care less about guests. Requests for assistance were provided; but grudgingly. There is no concierge service. They refused to call taxis for us and when we asked them to book one for our return trip to the airport we actually saw them flag one down for us (i.e. they never pre-booked it). They gave us no information about the hotel upon check-in (i.e.; location of the restaurant; hours of dining; hours of the piano bar; pool bar; etc) and we didn't even know there was a lounge/bar area until we walked to the other building to look for ourselves. This is not a four star hotel on the newly rennovated side and there are definitely nicer places to stay!!! 229677,2moons02,09/19/2007,Loved the Condes We were incredibly pleased with the Condes. You can not beat the location. It is like staying on 5th Avenue in NY. Everything is close by or easy access via the metro. Two Gaudi buildings are within 2 blocks. The architecture in the area is beautiful. Most important we felt incredibly safe. Room was very modern although a little small compared to American hotels; but VERY comfortable. Beautiful modern marble bathroom with Hermes toiletries. Renovations were underway on the lobby; but it was still very peaceful. YOU CAN NOT GO WRONG HERE. 229677,Travelfor2GA,09/16/2007,How do you say "unhelpful" It appears we were staying in the hotel around the same time as the most recent 2 reviews in early September agree with them completely. We booked a Condal room directly on the hotel's website for 4 nights. Let's start with the positives....the room was fine - the doors opening out on to the main street are soundproofed; which was great for noise control. The room was relatively clean; although the shower could use some help in the mildew-removal department. The location is great - very central to most areas.Now the negatives - the staff could really seem to care less that you are there as a guest. Requests for assistance were provided; but grudgingly. There is no concierge service. The hotel did not bother to mention that they are doing renovation and construction in the hotel online when booking (as most reputable hotels will do). The hotel staff provides you no information on the hotel upon check-in (i.e.; location of the restaurant; hours of dining; hours of the piano bar; pool bar; etc). The pool is very tiny and the outdoor hot tub water was green. The posted hours for the piano bar pool deck bar were never actually accurate - one night open; the next night - not open. The piano bar off the lobby of the hotel was open one time of the 4 days we were there. This hotel has some great amenities; but no one seems to want to tell you about them even if they did - chances are; it would not be open or operational if you did manage to stumble upon them.We strongly recommend finding another place to stay. This is not a four-star hotel definitely not worth the cost or the aggravation. 229677,emaillittlebird,09/10/2007,Disappointed We booked a three-night stay online and; with flights from the UK; got a deal of 拢270 per person for the holiday; so pretty average for a city break. As this hotel is sold as 4 star; we expected something a little bit special. Our room was in the modern part of the hotel; which was clearly undergoing some refurbishment works as the place was crawling with workmen. As we went up to our room; the lifts and carpets were covered in dusty footprints; which didn't seem to be cleaned away for our entire stay. Reception staff weren't particularly friendly; although did humour our lousy Spanish.Our room was the most disappointing part of the holiday - on entering; it looked impressive; but on closer inspection it wasn't as great as we thought. The room was very cold and dark. The only window looked out into the atrium where the lift shafts were; so; even on the 7th floor; we got very little natural light had to go outside to see what the weather was like. The skirting boards were all scuffed and the laminate peeling off. We couldn't get the TV to work (and requests to reception to sort it were ignored for 2 days); so looked at the plug socket which was (quite dangerously) falling out of the wall. And the bathroom; although reasonably smart with good quality towels; was tatty with several stains to the sink area and grouting.Each morning we were woken early by the noise of housekeeping wheeling trolleys about and shouting to each other. One morning; a chambermaid even came into the room after one brief knock at the door at 8:30am - maybe we should have put a DND sign up; but you don't expect to be disturbed quite so early.The saving graces of this hotel were; firstly; its location - 10 mins from the Catalunya Square at the top of the Ramblas; and an area we felt safe in. And; secondly; the terraces on top of both buildings. Our tip would be; use the modern building's sun terrace for the pool and loungers during the day (the pool wasn't huge; but big enough for a couple of people to just about swim); and use the old building's terrace at night for drinks (not too expensive for a 4 star hotel bar) but not for the pool (very small).And one non-hotel tip - dine at the Attic on the Ramblas (top end towards Catalunya; Gotic side - look for the staff in orange who guide you up) and ask to be seated on the terrace. Really good; reasonably-priced food; especially for the fantastic location. 229677,mscharming01,09/05/2007,Not a 4 star hotel! over priced; unattentive staff; lousy customer service! I stayed in the hotel from August29- September 4; 2007. The hotel is housed in an old mansion which located in a good location on Passige de Gracia next to Gaudi's buildings. The room was newly remodeled with beautiful furniture and nice bedding. However; this hotel has no intention to provide any service to it's customer.The front desk staff are very unskilled and unaware of the attending the customer needs. No concierge services! In several occasion that I have asked for direction to different locations from the staff; they have given me totally wrong address that has caused me to get lost in town.The hotel does not provide movie and international channels. I have to call several times and 2 days until they programmed my TV to access CNN; no other international channel was provided. The internet service from the room was not working and they charge 2 Euros for 10 minute internet access while I was charge 1 Euro for 1 hour of internet use in an outside internet caf茅. Hotel鈥檚 main restaurant was closed and there was no food served at the bar on roof top. Pool is actually a very big tub with whirlpools that do not work. The health club very primitive and most weight training equipment were broken. I was allowed to park in the parking one night and the other night the same person who admitted me to the parking garage told me I could not park there since it is under construction while they actually tried to charge me for 2 nights parking! The only front desk person who was polite and provided service was a nice girl called Clara who patiently found me a good deal on a rental car and made me reservation; her recommendation for a hair salon was perfect and her addresses were accurate to the point! I am grateful that she was working there to help me out when I was so frustrated wit the hotel staff.The hotel is over rated and expensive for what it is; I will not go back there again and do not recommend it to anyone who pays for a 4 star hotel and wants to enjoy the services that comes with it. 229677,travelbug093,08/22/2007,Plush hotel - work in progress- My husband and I stayed at this hotel on our last night in Spain and we stayed in the property across the street. Evidently; both properties have construction going on...the main property was super loud in the lobby when we checked in and the guy said; don't worry; you are staying across the street. That property was a bit more modern in decor and there was construction going on there as well. Right outside our door in the elevator shaft. Luckily it stopped at 6 or 7pm and we had to be up at 7am to leave but I can imagine that others on our floor would be upset and after seeing other recent reviews; I think it's a problem. The room itself was sleek and modern but oh so cold. The thermostat was set to 20/21 but it felt like an freezer in there. Luckily they had a down comforter in the closet. The bathroom is really cool but the design of the shower is stupid. Water just flows out onto the bathroom floor and beyond. The location is great although you are in the middle of the shopping/tourist areas but if you want to stroll down and visit a couple of Gaudi's famous works; they are right there. It is also close by a metro stop. You gotta go through a construction zone to get to breakfast and like another reviewer said; it's set up to feel like a business-travel hotel but the food was good and a great selection of fruits/fruit salads. I'm sure both properties will be ultra cool/lovely once they are finished with all of the work. 229677,JessieDublin,08/19/2007,hit the jackpot with this hotel Moved in from the Plaza dEspanya to the Condes de Barcelona and thoroughly enjoyed our three day stay there. There were teething problems; the reception staff are pretty inefficient and mucked up the booking; and we accepted the third room they offered; but we still loved the place. The central atrium in the foyer is impressive and the view from the rooftop terrace over the Passeig de Gracia and over to the La Pedrera rooftop was just breathtaking! The pool was tiny but fine for popping in toes! The room was lovely; well sound proofed considering its location overlooking a very busy street.(The Passeig de Gracia is the best shopping street ever!) The bathtowels were the thickest and fluffiest I have ever seen. We had robes; slippers and Bvlgari toiletries. Didnt go for the overpriced breakfast but there is a Jamaican cafe around the corner where we had coffee and a danish for a song. The hotel has two buildings; the second is still a work in progress but we saw one of the rooms and it looked very nice. Bit too much of a building site yet tho.. We only had two gripes; the cushions on the (six) terrace sun beds were inexcusably filthy (the hotel did supply large towels for bathing) and there is no pricelist for the rooftop bar; we paid 13euro for two regular coffees and a bottle of water; nearly fell off the roof in shock!! The staff; while inefficient were very friendly. All in all a great hotel with a great vibe and in the most amazing location for e129 plus 7% Vat for a standard double per night. We're just back and already making plans to return. 229677,Helena101,08/13/2007,Be careful My first shock came upon arriving at the hotel: we were sent to the building across the street!! My family and I had specifically looked for a hotel of architecture modernista; which the main building of Comptes de Barcelona is certainly a good example of. Neither from the web page nor from the travel agent; I learnt that most of t he rooms of the hotel are located in a building across the street. I felt tricked. I should say; though; that the rooms are nice and very comfortable.I also felt disappointed by the hotel staff. When I thought that many of them were not very friendly; I observed how catalan speakers were treated in three different occasions: they were practically humiliated for speaking their own language. Overall; although the hotel is comfortable; my family and I left with a very sour taste. 229677,AliAle,08/12/2007,Good room if you stay at the good building The hotel is very well located; at a great street. There're 2 buildings; one that is very nice; great rooms; and the other is terrible! Breakfast is served at the bad building; but it's ok. A bit of excess of formality. Like a business hotel.The hotel booked me and my husband at the bad building. The room had a very strange decoration; too modern and cold for us. There was a huge window that we'd have to take care with the curtins; or the other rooms could see us. The TV was a brand new one; but it didn't work. And the worst was the bathoom that didn't have a shower!! Just a bath tub.We imediatly complain about the room; but the personal stuff didn't believe us! They kept laughing on us! So we call the manager and showed him the room. Only then; he ordered the stuff that change our room to the other building.Then they put us in a great room; with a lovely decoration; completly the opposite!But the personal stuff are not helpfull; needer nicely.Resuming: is good if you stay at the nice building and don't need at all any help of the stuff. 229677,snobig,08/01/2007,great hotel Really impressed with the hotel. Very clean; modern and equiped with every thing you need. Very central to all you want to visit. Staff very helpful and friendly. Not far from the beautiful long golden sandy beaches. Shopping a must. we would recommend this hotel to anyone who wants a lovely relaxing time. 229677,kittyhola,07/24/2007,Good Location; Lovely building; Excellent Service I picked this location for an overnight stay in Barcelona with my two young daughters. Primarily I chose it because I like the Passeig de Gracia area better than Las Ramblas particularly when travelling with children. The location was excellent for us - straight out onto the nice shops; plenty of eatiries and very close to two of Gaudi's famous buildings.The room was very nice - I requested one in the old building having read other Tripadvisor reports. They put in an extra bed for us and that worked fine.The rooftop terrace is very nice for a scenic drink but the pool is miniscule. More of a tub or footspa!Breakfast was in the newer building across the road and was expensive but then I think hotel breakfasts always are.A pleasant and easy stay which is what I was looking for. 229677,Jimmy2Cool4Skool,06/20/2007,Gaudi-tastic View of Gaudi Building 229677,JoJowesty,05/28/2007,Fantastic hotel and location; but.... Booked for 2 nights through lastminute.com - can't remember how much but hardly cost anything considering the price included BA flights from a real airport!Anyway; this hotel is great! Apparently it's in two buildings which is confusing when you check in; but the part we were in was very well done.Didn't use the facilities (not my thing; I prefer to go out of the hotel for anything other than sleep) - but the room was fantastic with a balcony (no view but a coffee table; sofa and was still a decent size balcony so nice place for a drink); amazingly comfortable beds (2 doubles) and very similar to the Sheraton Sweet Sleepers in comfort! Very contemporary; well fitted and equipped APART FROM - and I'm sure this was probably just something in my room but the cleaners should have picked up on it --------The shower cubicle was big enough for a party; so was the bathroom overall; BUT - the bloody shower door didn't seal with the stone floor; SO --- after even a very very quick shower; you ended up with a small pond on the bathroom floor and found it seeping its way out into the room.....It was used after we checked in before we went out; so we just ignored it and tried not to walk in the bathroom after; but when we used it again in the morning and the floor looked even worse after; we just said sod it and went out to party; however I found it very strange that the cleaners didn't pick up on this as we came back to a fully made room with fresh towels; but soaking wet pond like bathroom!Overall - great hotel; stay there; you'll love it - just make sure your bathroom (which is gorgeous!) doesn't leak!I was there for 24 hours and a little drunk; so it wasn't the end of the world (especially at the price I paid!); but I am used to high end hotels around the world and wouldn't expect such a problem to ever happen; let alone go un-noticed..... 229677,ballon,05/28/2007,Nice property; Great location After reading previous reviews of this property I was a little dissappointed to find my room was allocated in the newer wing of the hotel. I needn't have been; the room was very well appointed; clean and comfortable. The staff were efficient and courteous. The Bulgari toiletries were an added bonus!The location of the hotel is perhaps it's main selling point; surrounded by upmarket shops and restaurants; it is just a 10 minute walk down the Passeig de Gracia to the Plaza de Catalunya and the top of the Ramblas and the Gothic quarter. 15 minutes in the other direction up the Passeig is the Gracia district itself; full of great little restaurants and bars. Walking straight up the Calle de Majorca brings you to the Sagrada de Familia in less than 15 minutes also.We arrived on the train from BCN airport which cost less than 3 Euros each; much cheaper than a taxi! The hotel is near to major underground and local train stations on the Passeig de Gracia; and lots of major bus routes; so getting further afield is not a problem.Provided you don't pay full rack rate for this hotel; and get a good discounted price; you should book with confidence! 229677,EastbourneGussie,05/23/2007,Super clean hotel Super hotel in a great location. Couldn't have been more comfortable. The room was very clean with a super big bed which was very comfortable and had lovely sheets and pillows. The balcony overlooked the Passeig de Gracia but was very quiet because of the double doors and blackout curtains.The bathroom was very clean with a great shower room and even had a telephone by the loo?? The staff were a big brusque but helpful if treated right. Would stay there again without a doubt 229677,GillianandJames,05/19/2007,Great Location We stayed at the Condes for 3 nights in April. The hotel has a great location for sightseeing and shopping. We stayed in the newer side of the hotel and the room was huge with a great bathroom. The staff were adequate not over friendly but you tend to get that in Barcelona. All in all a great stay; very comfortable hotel with a mero stop just a skip away aswell as the fantastic gaudi buildings. I would go back and stay here again and have recommended to friends and family. 229677,Kazza78,04/30/2007,Best Location - Lovely Hotel Our hotel room was in the older side of the hotel. Decorated beautifully had a little balcony. Really comfy bed - so we slept in a lot longer than we should have on our last day.The location of the hotel is perfect. Really close to Casa Batllo La Pedrera. We walked to La Rambla Sagrada Familia no problem. One walk along La Rambla made me very glad we were not staying around there. Always felt really safe walking around at night too.You should get the train to from the airport...as it stops on the Passeig de Gracia. Only a 2 min stroll to the hotel. We paid 26 euros for a taxi from the airport ...because we didn't know the airport train stopped at that stop. It was actually faster getting the train back than getting a taxi it cost 2.50 euros. The taxi queue is really long when you come out of the airport.The metro line on Passeig de Gracia can take you direct to Nou Camp or Parc Guell. Any decent guide book or website on will tell you how to get from the metro stop.A lot of people recommended the Tourist Buses. They cost 19 euros and a journey on the metro is 1.25. Bit of a difference. It is the easiest Metro system I have ever been on as well. Although it is a bit of a walk to Parc Guell from the metro stop.We didn't have breakfast at the hotel and there are lots of really nice little cafes nearby. Our shower wouldn't turn off properly and the person at reception had someone up to fix it within 10 mins. The reception staff also requested the maid was sent up to clean the bathroom again. The reception desk was always really busy so when you check in ask about where to eat. We didn't and never really found anywhere for dinner or lunch that I would recommend.The staff were nice enough - definitely would not describe them as rude.The only disappointment was there was no one serving drinks on the roof terrace 229677,tjp1994,04/25/2007,Very lazy and unfriendly staff The quality of the hotel is good; but all the staff should be fired. The rooms are fairly small but decent with a good bathroom and we had a room at the back of the hotel looking over a courtyard with a nice balcony. There were works going on in the other part of the hotel on the other side of the street. Colleagues of mine have been complaining about noise. Fortunately I heard nothing as I was at the back of the hotel. The breakfast was hard to find in some back part across the street. it was without any charm or luxury. Hotel has a nice top roof terrace and small (yes: small) outside pool. The terrace would have been nice if there was anyone serving drinks or anything. General feeling was that staff was very unfriendly and uninterested. You have to ask everything twice or three times; and they prefer to be lazy. Thy twice refused to call a hotel for me and just gave me the phone. Another time I asked for extra shower gell and they said you can collect it in some room in the basement. Lazy lazy and unfriendly staff; but the hotel does have a great location and building. 229677,DCMiguel,04/16/2007,very nice experience Pros: Very stylish; ala the W hotel. Our room was quiet (with the balcony door closed) even though it was on the second floor facing Passeig de Gracia. Very comfy beds. Luxurious bath towels. Great location. Good value at $225/night.Cons: Lack of AC made sleeping uncomfortable one night because it was warm that day. Had to pay for internet service. Maid service didn't replace shampoo/conditioner even though we were very low on both; resulting in our running out of products. Some front desk staff were hurried and brusk. 229677,LondonSATraveller,04/16/2007,Love the Condes in Barcelona We have just come back from a five night stay at the Condes de Barcelona and can't recommend it highly enough. We were lucky enough to be staying in the older building and were upgraded on arrival. The room was spacious; clean and beautifully designed. We were on the main road which was a bit noisy first thing in the morning but this didn't bother us too much. We thought the location was perfect; within walking distance to most of the main attractions and very close to two Metro stations. We didn't eat at the hotel but they have a new restaurant which has had great reviews so could be worth a try. If we visit Barcelona again we would definitely stay here; 229677,NJVoyageur,04/15/2007,Modern boutique hotel in a classic building Passeig de Gracia from our balcony 229677,MARIA5,04/07/2007,Beautiful Building Lovely clean hotel and I would definitely stay here again . The linen /towels were of excellent quality; this may sound a strange comment but when you have stayed in as many hotels as I have ; beleive me it makes a difference. The rooms are not overly big but beautifully furnished and at the end of the day it would be a crime to start tampering with the wonderful design. Front desk /bar staff could do with a bit of a reminder they are in the service industry; but found the doormen very helpful/ courteous. We did not use public transport only taxis which although just outside; they always went and got. Thought the location to be excellent; had previously been warned to be very careful about crime in Barcelona but as location is so central didnot feel at all threatened. My favourite bits of this hotel were the beautiful staircase and my lovely little balcony. As we were at the back of the hotel we had no problems with noise. Cant comment on the pool as was not even aware they had one! We were just given our keys by the front desk and no other hotel information volunteered.Breakfast was not included in our package so I cant comment on food either.Got to say though I thoroughly enjoyed my stay there and hope to be returning later this year. 229677,PhillyTravelers4,04/01/2007,Lovely Hotel/Annoying Staff with Attitude We booked our room by dealing directly with the hotel. Emails were prompt and courteous. What we were not told was that this hotel has two buildings--the lovely original building featured in the website and the newer facility across the street; which is not the least bit charming or appealing and the rooms are much smaller. When the three of us arrived--my husband and I were traveling with our teenage daugther--the bellman began taking us across the street; based on the instructions of the woman working at reception who did not even speak to us. Upon seeing what was basically a closet for three people; we insisted on seeing what was available in the older building. We were taken to a lovely room that was not huge but certainly spacious enough for the three of us; with a classy marble bathroom that had plenty of room and two showers. We were told that they had been trying to do us a favor by cramming us into the afore mentioned closet as they would be working on the elevator in the old building during our stay and did not want to inconvenience us. We took the larger room and what do you know? There was nothing at all wrong with the elevator and they for some reason had made up a ridiculous story to attempt to stick us in the inferior accomodation. Perhaps it is because we had booked early and had a great rate...Who knows. But it was the height of rudeness and disrespect. The staff remained consistently aloof and though they did in fact speak some English; they certainly did not go out of their way to be helpful at any time. We are very independent when we travel and do most of our sightseeing on our own or through tours that we book privately....so their indifference didn't matter to us; but if you are coming here and thinking the concierge will be of assistance; you will be disappointed. Otherwise; the hotel is clean and comfortable with a great breakfast and reasonable rates for Barcelona. The location may be a plus or a minus depending on how you look at it. It is situated on what you might call Barcelona's upper east side...about a ten minute walk from Las Ramblas and the old city. We loved the location as it was close enough the the craziness; but far enough away to escape the carnival atmosphere if you wanted to. Great restaurants within walking distance and a half a block from Casa Battlo; the amazing home designed by Gaudi for a private client. So many travel agents put clients at the waterfront. It is a long hike into the center of town from there and unless you are planning to actually sit on the beach; it's really out in left field. Certainly worth a visit for lunch and a stroll. Our favorite restaurant was Casa Calvet; another Gaudi building turned into a restaurant. Exquisite surroundings and food to match. Even our 18 year old swooned.Stay at the Condes for lovely accomodations at really reasonable rates; great shopping and access to all the sights...Just be sure to insist on the old building and don't expect anybody that works there to give you the time of day. 229677,Connie17,03/20/2007,Great Location I could not fault this hotel for location; it is on the Passeig de Gracia which is a very busy road but we had a room overlooking the road and it was completely sound proofed; also a nice little balcony which we didn't expect. There were plenty of good restaurants within walking distance and if you want hustle and bustle the Plaza de Catalunya is approx 10mins walk. The hotel staff were distant but we didn't have a lot to do with them; our room was a good size and very clean. I would certainly return to this hotel; paid GBP80 per night through alpharooms 229677,babsdc,03/10/2007,Loved the hotel and location We just got back from Spain. One of our favorite hotels was Condes de Barcelona. The location was fantastic! Beautiful; safe; yet close to the action. The hotel completely met our expectations. We had a smaller room; and I didn't find it crowded at all for two people.Only thing to be careful was booking on line. We didn't get a confirmation so we ended up booking twice. Be patient!I would highly recommend this hotel. I am so glad that we didn't stay any closer to Las Ramblas. 229677,dannidave,03/06/2007,Fabulous Stay - Very Welcoming I have to say what a wonderful stay my husband and i had at this hotel. We were originally told to check in after 2pm however as we had an early morning fllight we arrived just after 1130am and the staff were more than happy to take our suitcases to our rooms. The rooms were very pleasent and i wish i could have taken the pillows home as they were the best i have ever slept on. We had a room facing the side street; the double glazing kept out all of the noise from the streets. As it was my husbands birthday i pre ordered a bottle of very nice Cava and was lead to belive we had to pay for it at the end of our stay - but to my surprise they gave it to us for FREE!!The breakfast room was in one of the hotels very good restaurants accross the road it was very basic but kept us going until the afternoon.Our return flight was a late evening one and the hotel was very helpfull in storing our cases after we checked out and even arranged for a taxi to pick us up - We found this hotel to be of a very high standard and i would love to go back there again!!A word of warning - we found the majority of restaurants along the Ramblas with the seating outside can be quite expensive expecially for the LARGE beer glasses (anything up to 12 euros each) but do look out for the Paella and sangria deals roughly 9 euros each.A trip to the Nou Camp is a must; you can get on the underground at Diagonal and a one way journey is 1.25鈧?per person; its roughly about 12 stops but well worth a trip!! 229677,simonjacob,02/26/2007,Very Unwelcoming Staff - Downright unfriendly While the rooms are lovely; the staff is very unfriendly and discourteous. We are very easygoing people. and experienced travellers. However; the staff was very unwilling to answer basic questions regariding airport transportatiion and restaurant recommendations. One women behind the desk just seemed to be angry all the time. While I love Barcelona- this hotel experience was very distrubing to me. Definitely not a service oriented hotel. 229677,ChicagoGuide,02/10/2007,If You Like Service With A Smile...Skip TRhis Hotel! Like many of the reviews say; this hotel has a wonderful location in the heart of Barcelona right on the Passeig de Gracia and near the many Gaudi attractions and high-end shops. The rooms are small and a bit drab; yet; this could still be a good choice; except for the TERRIBLE SERVICE.Service at this hotel is totally lacking! Before we traveled; I tried on numerous occasions to enlist the help of the conceirge to make advance dinner reservations for the nights that we were meeting business friends. Well; there does not seem to be a concierge; leaving such tasks to the front desk personnel. I tried emailing the hotel directly from its Web site; but received no response. Eventually; I tried faxing the hotel; and finally received a response by email. However; my replies back usually went unanswered.Upon arriving at the hotel and throughout our 5 night stay; it just didn't seem possible to get a smile or a positive reaction from anyone at the front desk. Inquiries were curt and matter of fact; at best. Calls to the front desk from our room often went unanswered. Twice I needed to go downstairs to the front desk; only to find one of the two clerks tying up the phone line with a personal call that she chose not to end until I interrupted her.Further; our room was never cleaned before 3:30 PM and in two days of bsuiness meetings in the hotel; the meeting rooms were never cleaned during breaks nor were water and sodas replenished.I have travelled to many fine hotels; and I'm sorry to say that this just isn't close to that class. For whatever reason (perhaps is training); they just don't seem to care at all.It's too bad! 229677,MB40,02/08/2007,Fab hotel Just come back from this great 4* hotel. As previews reviews have said this hotel has a great location not far from las Ramblas or all of Barcelona sites. We booked 3 rooms with Relaxabroad.com and paid 拢34 per person per night Room only which worked out cheaper than booking direct. We would recommend this hotel and have done to a number of our friends. 229677,cerrazquin,01/15/2007,Loved the Condes We spent 4 days in Barcelona just before New Year. The Condes was excellent. We found the Hotel through Trip Advisor and the hotel met all our expectations. The rooms were comfortable and clean. Our 13 year old son stayed in the room with us comfortably. The front desk staff was friendly and helpful. They gave us great restaurant recommendations. Our room had a great view of the Goudy house. The area around the hotel is upscale with great designer shops within walking distance. We would go back to this hotel without hesitation. 229677,cyntia,11/06/2006,Dont plan to sleep in The Condes is near most of the major Gaudi buildings; great shopping and restaurants; and a short walk to Ramblas and the Barrio Gotico. Clean and bright; our room had a great bed and a huge bathroom with one of the best showers I've ever used. The staff was not particularly helpful; but we didn't need much from them anyway. The room faced a side street; noisy with street life at night and then in the morning work crews arrive to start in on the numerous construction projects nearby; so dont plan to sleep late. Maybe the rooms that face the courtyard are quieter. We never ate at the hotel; as there were so many great and inexpensive dining options nearby. Viva el menu del dia: you can eat better and cheaper in this city (and in with Madrid) than anywhere else in Europe. Other than the noise; we had no complaints. Barcelona is a magical city and you won't want to waste your time sleeping. 229677,praktikalmagic,10/29/2006,Great hotel in Barcelona Excellent hotel in a great location; very helpful; friendly staff. We had 3 rooms - all were well decorated and in a great part of the city. Perfect for the main shopping and tourist areas. 229677,ryssee,10/11/2006,Bueno! We loved it! Super comfortable big beds; nice marble bathroom; quiet especially for the location. Great service. Great location in upscale shopping area; close to transportation and 2 famous Gaudi houses; and a 10-minute walk to Plaza Cataluna. One or two blocks from Les Rambles. Nice wood decor. We loved this place. 229677,manhatter,09/27/2006,Small but Sweet LOCATION!LOCATION! LOCATION! Walk to all the sights- the Gaudi buildings; the Sagrada; the Plaza Catalunya; etc. Safe; lively; pretty area with restaurants; Tourist bus; etc.Helpful front desk staff.MInimalist first class hotel on busy street. Ask for a room facing the courtyard- lovely French doors and light; airy garden view. Basic rooms are SMALL; with barely room for 2 suitcases. Bathroom was a good size. Tiny dipping pool on roof- Roof top restaurant was closed for the season in beginning of Sept????Pretty palace exterior with some interior architectural details- minimalist lobby.Buffet breakfast was extra- Convenient and good assortment of foods but not luxurious. Much more pleasant to eat at the Majestic or Prestige down the street for almost the same price. 229677,BunnyGirl1957,09/08/2006,Great for Families We spent a long time looking for a hotel in Barcelona that would have rooms large enough to accommodate our family of four. We were absolutely thrilled with this hotel. We had two rooms which were adjacent; not adjoining; but they were the only rooms down a small hallway which could be shut off from the main hallway. Consequently; when we shut the hallway door; we could leave the doors to our individual rooms open and we had; in effect; a suite. The rooms; although small; were spotlessly clean. Our windows overlooked the main street but we heard no noise. The bathrooms were large and immaculate. The front desk was easy to deal with. Location is excellent. We would highly recommend this hotel! 229677,carmenne,09/08/2006,Enjoyed Condes de Barcelona I enjoyed the Condes de Barcelona. It is convenient to Las Ramblas and all the Barcelona sites; on a good street; nice view from the rooftop (albeit a tiny pool). Staff were very helpful; very clean room. No problems whatsoever. I have recommended the hotel to three people who have stayed there and come back agreeing it was in a great location and well priced. Found the room price cheapest via their own website. 229677,house5,08/23/2006,A great Hotel This is a great hotel. It is located on one of the primo streets in Barcelona; not far from Las Ramblas. The hotel bills itself as a 4 star and I would admit it deserves it. The rooms are a little small but clean with a excellent bathroom. The AC worked well even in hottest days in August. The staff is friendly and courteous. For example as our cab pulled up a bellboy was waiting with a list of guests to arrive that day and confirmed our stay and greeted us.The only downside is that the pool is tiny! We initially thought it was a large jacuzzi until we confirmed otherwise. However given the fact that most hotels in this part of town are in 19th century buildings any pool at all was a plus even if small.If you are with someone who loves shopping the hotel sits on one of the high end shopping streets in Barcelona and is 2 blocks from one of Gaudi's architectual masterpieces as well as being close to the metro. Highly recommended 229677,TheOReillyFamily,08/14/2006,Great Hotel After some searching on Trip Advisor; we decided to book Condes De Barcelona for our five day stay there. We were not disappointed. The location is fantastic. almost exactly ten minutes from the ramblas; so it's near enough to walk; but not close enough so that it's dangerous. There was a great buzz in this area; without it being too loud or crowded. Approx. three minutes walk from two different gaudi buildings; a pile of restaurants; and lots of designer shops (we're a family of four women and one unfortunate father; so this went down well.)The Hotel is in two parts - the old and the new - but you wouldn't really know the difference; they're both bright; airy and modern. Our rooms were in the old building. They were spacious; and not too loud even though they were right by the street. Air conditioning was great. Beds were SO comfortable; The pillows were also great (I know that sounds a tad odd; but they were). Bathrooms were also lovely; spacious too. Plenty of hot water and towels; shampoo; conditioner...etc. Plenty of space for clothes and even a little safe for your valuables. We had two rooms - one with a double bed; one with two singles; and each had a little balcony.The staff were wonderful. When we arrived at the hotel; we went into the new building (which has a green staircase); but were told that our rooms were in the old building; because of the noise levels caused by renovations. This threw us slightly at first; but the old building was about ten seconds away; and and far from old. (this one has a stone staircase) There's lots of space to sit down and relax in the lobby; and even a baby grand piano which - much to our delight - we were allowed play during the day. Brekfast in the morning (in the new building) was lovely. A nice buffet table; so you could pick and choose whatever you wanted from rashers to fresh fruit.The terrace in the old building is just lovely. It has bar service; and you can see the city at night - but also into the rooms across the street. I'd watch out for that if you're ever staying in the new building.Price wise; we thought it was expensive - But well worth it; because staying there was a real treat.So what's wrong with it?The swimming pool; which we nicknamed the sitting puddle.It's tiny. 9 X 13 feet. The solarium was 20 X 30 feet. This really made no difference to us; because we spent most of our time sight seeing; but if you want an actual pool; this place doesn't have it - at least; not in the old building.Just one last thing; it's as cheap to get a taxi from the city airport to town as any other way - 鈧?3 for four of us. Good value! 229677,NYDJGuy,07/28/2006,Very Solid Property; Good Location This hotel was in a very good location and reasonably priced (got it for $110 Euros per night on the hotel's website). Large rooms; good service. Yes; the pool was tiny; but we didn't use it so it wasn't a big deal. Would definitely recommend it. 229677,ATripAdvisorMember,06/30/2006,Misleading The first thing we discovered was there are two buildings - the old and the new. We had booked this hotel because of it's great location and because it had free internet access in-room and a small outdoor pool. We checked in and were met with a flustered front desk person; followed by a gesture that we were in the 'other' building across the street (the one with no pool). We clarified that we could still use the pool; so that was OK. Next; we needed the password for the internet access. That's when we discovered that you actually only get 1 hour per day of access in the lobby. If you want internet in your room; they charge an outrageous amount per 24 hour period. We went to talk to the front desk - waited a full half hour; got what we thought was a Manager; who 'checked our story' on the website while we waited - only to see for herself that there is no mention of internet service surcharges. She had to ask her Manager and would call us in 10 minutes. An hour later; we went to find her Manager - got a 'Front Desk Manager' who argued the fine points and the fact that not all hotels say they surcharge for internet access; but many actually do charge. He wouldn't give in; so we asked to speak to the Manager (so many managers and yet such poor service). He couldn't accommodate us; but said we should ask him at the end of the day what their decision was. Ultimately; the 'best offer' was half price for internet access; which we took because we needed it. So; long story short - a great location; OK room and terrible service that actually seems to forget that service is what they are supposed to provide. End of story. Won't be back to this property again. 229677,ATripAdvisorMember,06/14/2006,Not overly impressed Stayed for a weekend in late May. This is an average business hotel; nothing more. Rooms on the road side (Passeig de Gracia) are very noisy. Location is very central for some good shopping; but the hotel's common areas are quite dull and the staff aren't particulary welcoming. There are better hotels and certainly better value hotels in Barcelona 229677,DaveinIndy,06/11/2006,Great Value in a Great Location Winding Stairwell; with Gaudi Ironwork 229677,ATripAdvisorMember,04/17/2006,Very comfortable hotel We stayed at the Condes for three nights in April 2006.The room was exceptionally comfortable. The hotel has two buildings; a main building and an annex across the street. We were in them main building. We had one of the executive doubles pictured on the web site; with a small balcony overlooking the Passeig de Gracia (great view); and a small sitting area next to the balcony doors. The room was aesthetically pleasing and very comfortable. Housekeeping was immaculate. Staff was very helpful. The neighboorhood is lovely; filled with shops; restaurants; and spectacular architecture. The subway is 2-3 blocks away. Las Ramblas is a bit more of a hike ; maybe 1/2 mile. The one and only drawback; given the location on the busy Passeig; is traffic noise. In order to sleep; we had to close the balcony doors. That provided plenty of quiet for sleeping; but the air conditioning did not provide real good ventilation; so the room became a little stuffy by morning.The breakfast buffet was particularly good; more than just the usual continental rolls and coffee. It was a little expensive -- one probably could find breakfast for less in the neighborhood with a bit of searching. If we return to Barcelona; we will return to this hotel. 229677,dbocca,03/08/2006,great hotel in a great location We stayed there in March 2006 and loved it. The room was spacious enough; the bed was comfortable and the location is excellent (right across the street from La Pedrera; in the heart of the Modernista quarter). We didn't have breakfast there and the pool was not in use yet; so we cannot comment on these aspects; but the overall impression was excellent. We will definitely stay there again and recommend to others. 229677,mariusbaa,11/30/2005,Above average - but not too much I stayed at the Condes in November to attend a conference held there. The room I was given was supposed to be deluxe; but it was just a regular 4star modern room. The amenities were a terrace with a beautiful view and a jacuzzi; that did not work.Well; the janitor took care of the jacuzzi and was able to fix it. That is a plus. The TV set was too small; my laptop offers a bigger screen. The bed was comfortable; the pillows are good. The lift was scary. It was slow and shaky all the way up to 7th floor. Not so suitable for people with claustrophobic issues.The breakfast wasn't that good. 16 Euros is too much for what they offered. Quality of the food was alright; but the variety wasn't. The conference was held in the grand salon; which was in my eyes too small. Lunch was offered in the restaurant which is way too small for 60 people.Overall; my impression was that the Condes is a bit overpriced. It was ok equipped; but it is weak in comparisson to standard 4star hotels all over Western Europe. The location is great. Just outside the door you'll find plenty of highclass shopping and dining. 229677,ATripAdvisorMember,10/31/2005,Sheer Bliss I visited this hotel for 4 nights. We were on the 7th floor in a dulux room with our own private balacony overlooking the whole passaige de gracia. We had cava (a nice touch by the hotel)on arrival (it was my husbands 40th). Room perfect; large bathroom; bath robes and all the trimmings. We would definately recommend this hotel. It is in a beautiful part of the city with lots of up-market shops; and about a 15 minute walk from Las Ramblas. If you like sea food head down to the marina where you will find lots of sea food resturants.We loved every minute and wouldn't stay anywhere else but the Condes. 229677,Alysha,10/25/2005,Great Location Fantastic location. We had a penthouse room with a balcony and great view over Barcelona. The pool was a bit disppointing and it was a bit wierd having half of the hotel across the road. But it is a nice hotel and I would recommend it to anyone coming to Barca! 229677,Kokko,09/14/2005,Perfect Hotel in Barcelona view from balcony 229677,hysterian,09/12/2005,Really nice place--great bargain My husband and I stayed at this hotel before catching a cruise and I was a little worried about it because I got such a great special. They were doing construction in the restaurant and it was closed; but there are too many wonderful restaurants in the city to eat in a hotel. The room was very nice and great location--staff very helpful about directions; etc. 229677,ATripAdvisorMember,07/24/2005,Excellent hotel; great location The Condes de Barcelona is the perfect hotel for any break in Barcelona. We booked a standard room which was fine for a weekend break. Our room was modern; clean and perfectly comfortable. Be warned though; the standard rooms do have natural light but this comes from a glass roof; you face out onto an internal wall. We got such a good deal though it was worth it! If staying for longer I would book a superior room which mostly face out onto Passeig de Gracia. The staff were extremely friendly and were happy to help us with any queries. We were pleasantly suprised with breakfast which did include some hot food along with the continental style breakfast. Another great aspect of this hotel is that it is only 1 block from one of the tourist bus stops so is in the perfect location for sightseeing; it is also extremely close to the shops! We would definately stay again. 229677,ATripAdvisorMember,04/13/2005,Great Location- Average Hotel Was there in Feburary;and yes; after a LONG flight on Iberia the room was not ready and it took an additional 4 hours for it to be finished and found ourselves in the extension. Lobby looked tired and was very small. Room was small; on the inside; and we were unable the turn down the heat that blew at hot no matter what was done.Only way to lower the tempurture was to open the window. Room was nicely decorated though. We didn't eat at the hotel so I can't tell you about the food. Housekeeping was very friendly; I was having a really bad day and they made me laugh so hard I was crying; but the desk girl gave us a look because we were going to share a bed. Lots of business people but had no problem with them.The biggest grip is the overly confusing light switches! We never did figure out how they worked! We usually stay at the Gran Vina but couldn't get in and someone recommended this place. We most likely won't stay here again and will try the Majestic if the other place is not available. Great location ( and housekeeping staff!) but that is all. 229677,ATripAdvisorMember,03/09/2005,Basrcelona - it was the first time that we met We were there in Feb 2005 - the hotel is impreesive and ideally located for pretty much everything including shopping; restaurants and site seeing. However we got a room with a view of the lobby - hence there was no air whatsoever - I complained and we were upgraded to a fantastic room with an external view and fresh air ! Staff were excellent. Did not rate the airless restaurant though - atmosphere was poor food average ! 229677,bairnpunter,02/22/2005,Loved it; location; breakfast in bed! Just back from Condes de Barcelona. Myself and girlfriend were there for Valentines. We had a fanstatic time. Hotel location makes it so easy to see all the sights; metro system extremely efficient and easy to use. Went to Park Guell and Nou Camp by metro. Weather lovely during the day; chilly at night. Take a jacket!Hotel wise; we were in extension; no view of Passaig De Gracia; but very nice and clean. Towels/sheets changed on request. Just what we were looking for. Had breakfast in room on Valentines morning; and the food was fantastic! 16 euros per person; and we had everything; fruit; cereal; sausages; eggs; etc. The scrambled eggs were great. We looked at the restaurant menu for night time; but not a great choice of meat dishes.Overall loved Barca and will be back. We got a great deal for Expedia for hotel; 3 nights for price of 2. 229677,ATripAdvisorMember,02/19/2005,ok; but wait till you hear the rest...... This hotel is ordinary in every way; nothing special about it at all. What really irks me is their service!After an overnight flight; we arrived jet lagged and exhausted looking to check in a little early. After saying our rooms were not ready; would we like to look at some other rooms? Dying to lay down and sleep a bit; we said show us anything you have. Big mistake! They gave us rooms that were available; never saying the rate on these available rooms would be alot more than the prepaid rooms we had booked.After a big fight at check out; they did honor the original rate quoted; but at a big embarssment to us having to fight it out with the staff. Stay at the Neri instead; they treat guests well there. 229677,ATripAdvisorMember,01/19/2005,Suit City I stayed at the Condes de Barcelona with my girlfriend last May. Unfortunately so did around two hundred businessmen on conferences. They took over the bar; the restaurant; and we were regularly asked to leave the communal roof terrace to make way for yet another mid-morning coffee break. I complained to the manager - who was fantastic - and he sympathised. He had spoken to a colleague and both felt that the owners' policy to encourage more and more business functions would lead to many more similar complaints. He arranged for a transfer to the five star Claris Hotel round the corner - absolutely no contest! There's nothing actually wrong with the Condes - I would just check to see how many corporate functions will be happening before you go. 229677,preppride1798,12/03/2004,Great location We were also placed in the new extention; but did not mind it one bit. The extention is new; clean and tastefully decorated. The room was huge by european standards. The hotel is the center of all the upscale shopping and walking distance to a number of Gudi buildings. A very nice hotel. 229677,ATripAdvisorMember,11/23/2004,A good place to stay We stayed in the hotel for 6 nights in August and found it very pleasant (and great deal for $150 a night which is below the regular price we have seen). Note that the rooms facing the inner patio in the new building might be claustrophobic 鈥?very little natural light and no fresh air. We upgraded to a room with a balcony (have in mind that the street is too noisy to keep the doors open). Both rooms we used had been in great shape 鈥?we loved the hardwood floor! If you can get it for the prices we did; don鈥檛 hesitate. The walk to the old city is too long to come for an afternoon nap and walk back for dinner鈥?br/>Do not miss Cerveceria Catalana nearby (Mallorca; 236) for eating 鈥?note that it is getting crowded after 8pm and you will have to wait. 229677,ATripAdvisorMember,11/23/2004,Disappionted Recently booked a 4 night stay to celebrate my wife's birthday(Nov 11th-15th).On arrival we were allocated a room in the newer building.The property was nice but due to the fact all the facilities were in the other building it made the hotel feel soleless and unlived in. No where to relax and enjoy a coffee or a drink;no oppurtunities to meet other guests.Room was adequate but small;air conditioning very poor and due the annoying fact we had no window to the outside the heat and lack of Fresh air was eveident and uncomfortable.The window in our bedroom actually faced into a chimney type void stretching from ground to roof;possibly an old courtyard at ground level.Would certainly not stay at this hotel again and to give it 4 stars is way of line.Despite hotel problems we enjoyed our stay in what is a lovely city 229677,gbosch,11/20/2004,Good experience Spent 8 days recently in Barcelona. Chose this hotel after reading numerous reviews and tips from others on Trip Advisor. Was not disappointed at all in my choice. The hotel is split into 2 parts; right across the street from each other. They are renovating both parts (construction not obvious). First we were put in the newer part on the 4th floor. Great view of the Pg. de Gracia (main street) but the fans were not working and it was not necessary to have heat on at night. Nights were very stuffy because if we opened the window; the noise from the street was too loud to sleep. Asked to move after 2nd night's stay. They offered us another room in the older part across the street but it was on the 1st floor (one up from the ground level) and facing the courtyard so VERY quiet at night. It was a smoking room (we requested non-smoking) but they showed it to me and the room was not smokey at all. We stayed there for the next 5 nights. Very quiet and pleasant. Rooms were not large but we were so busy touring that we were only in the room to change and sleep. Safes located in each room. Nice bar in older building. Did not have a chance to eat at their restaurant although it looked very nice and mostly seafood entrees. The walk to the closest Metro(subway) station is either 2 blocks up to the Diagonal station or 4 blocks down to the Pg. de Gracia station. Both are convenient. Shopping in the hotel area is mostly very upscale; high-fashion; designer stuff. Very expensive but the ultimate in high fashion if that is what you are looking for. Did not learn about a great shopping area until the last day there...right down the street! It is called Bulevard Rosa and has as many shops that an huge megamall has but is all hidden from the street. The shops take up an entire city block and is definitely worth browsing through. Went all the way to L'Lilla mall and it wasn't worth the trip. Corte Ingles is a huge (5-story) shopping center at the corner of the Plaza Catalunya which has just about everything. Basement level is the grocery store and also has a nice Gourmet shop for getting gifts to bring back. Along the main La Ramblas street; there are zillions of eateries and shops. The Bouqueria is the huige farmer's market which is worth walking through. Great wine ship in there with knowledgeable English-speaking male clerk. Along La Ramblas we found a great little Itralian place called Caruso's which actually served dinners earlier than most places. We ate there at 8pm which is highly unusual for Barcelona but iut was our last night and we had to get up early for an early flight so we couldn't wait until 10-11pm to eat like most places. Another great eating experience was at Citrus which is only 3 blocks from the hotel. You need reservations and it was lovely. Also; beware that the Starbucks there are much like in the US but much more pricey. Most coffee shops do NOT have decaff at all. Starbucks was the only place we found and we know theirs is not really decaffeinated; just 50% less that regular. If you want to find a cheaper Internet source than the $10 per day at the hotel; you can find these tiny little places on most side streets neat Plaza Catalunya for 1.2 Euro/hr. I was surprised how few people use the Internet there. Calling the US was not that expensive at all from the hotel room but difficult from the phone cards because of all the fees and extra minutes they charge at pay phones. I recommend purchasing the 10-trip Metro passes which you will definitely use up and are cheaper than one ticket at a time. The Metro passes also work for the bus lines so they are very handy. If you plan to visit allot of museums; be aware that each museum charges at least 7-10 Euros for admission. Visiting Montserrat was worth the trip. We took the train there and spent most of the day. Great views and beautiful monastery and village. If you like to hike; get there early and hike the trails at the grounds. The best tip of all for Barcelona is WEAR COMFORTABLE SHOES! I think I was the ONLY woman in all of Barcelona with tennis shoes on. They all wear spike heels and dress shoes but the streets are all tile and bumpy and uneven. I would have been miserable if I had not taken my tennis shoes! I also recommend a purse with a very long shoulder strap that you can drape across your chest rather than carry it along one shoulder. We did not have a problem but purse-snatching and pick-pocketing is VERY common there. People brush up against you all day long and many tourists get their wallets and purses stolen easily. Feel free to email me if you have specific questions. 229677,ATripAdvisorMember,10/31/2004,Great Stayed here in October 04 for 3 nights on our honeymoon. Great rooms; great location (about 10 minutes to la ramblas) in a very clean; safe; upscale neighbourhood. Only complaint was the staff - a rather unfriendly bunch. 229677,bizwoman,10/28/2004,low-tech; high-priced; good location This hotel claims to be business-friendly but the laptop hook-up thru the tv in the room is a rip-off. It is impossible to hook up through the phone line. It's also impossible to get electricity to your laptop while hooked up. Duh. They have wifi which they don't advertise for a good reason - they charge for it - except in the bar where you can use it for one hour a day free -but it's so weak you can't get anywhere. The location of the hotel is great. Watch out for the dark interior rooms where they seem to like to stick unsuspecting female travelers. 229677,ATripAdvisorMember,09/22/2004,Good choice Stayed at the Condes from the 10-14th Sep 2004. Apart from one or two minor points I was very happy with the choice we made to stay here. The location is excellent if you are a fan of Mordernista Architecture; Gaudi's La Pedrera is 3 mins walk up the road and Casa Batllo 5 mins the other way. The area is mainly upmarket shops and pleasant cafes. A walk to the top of the Ramblas was about 20 mins. The reception and piano bar is nicely done in cool marble and dark leather funiture; but the hotel's best feature is the rooftop bar where you can enjoy outstanding views if you nab the best table. There is also a pool on the roof which is about the size of a hot tub; but then who comes to Barcelona to sit in a pool? The hotel's sea themed restaurant is quite swish although the prices were a bit too much for us so we only used it for breakfast. As mentioned in a previous post there is noisy building work going on across the road from the hotel on Casa Mallorca. Our room was on the 3rd floor and we didn't find it too bad as the room was double glazed but from 0800 onwards in the week it is hard to ignore it. I would also recommend asking for a room on a high floor as the building work is being carried out on the ground floor across the road. Our room was tastefully decorated with desk; table and chairs and wooden flooring. The marble bathroom was large with a good shower and bath. The room was situated next to the service lift so there was a bit of noise in the morning but as we up pretty early anyway it wasn't a problem. The reception staff were OK; a bit offhand. The 2 guys who ran the rooftup and piano bar were very friendly and happy to have a chat. If you are looking for a good restaurant try 'Citrus' on the Passeig de Gracia opposite Casa Batllo; great food at very reasonble prices. All in all I was pretty impressed with the hotel and if I could award 4 and a half stars I would! 229677,ATripAdvisorMember,09/01/2004,beware of the noise I recently returned from a brief stay at the Condes de Barcelona. There is much to like about it: the staff is friendly; the location is terrific; and the rooms are clean; modern and well-designed. A huge plus for me was that the hotel accepted my small Italian Greyhound; though I was horrified by the daily fee of 25 euros (I had never had to pay extra for my pet including better hotels such as Madrid's magnificent Palace Hotel; my favorite hotel in Europe). My only reservation about this hotel is the noise coming from the outside. After a terrible experience with a room on the first floor facing busy Mallorca street (exacerbated by an on-going construction project inside the hotel!) I was moved to a room on the top floor facing a lovely interior garden and the back of some apartment buildings; which made all the difference. I would be happy to return but only if I am guaranteed an upper floor room in the back of the hotel. 229677,ATripAdvisorMember,08/16/2004,Overall a good choice We stayed for two nights at the beginning of August this year. The building is lovely and in a very nice part of Barcelona. The inital impression of the service wasn't good- there were a lot of staff standing around the reception having a bit of a laugh but only one receptionist actually doing anything. No one offered to take our bags to our room or even show us how to get to our room- which is not what I would expect from this class of hotel. I think this is only a reflection of some of the front of house staff as the bar staff we dealt with were excellent and very friendly. The room itself was very good with a wonderful bed and a large bathroom. The terrace is excellent for cocktails as night draws in (I would recommend the Blackcurrant Mojito!) and overlooks the Passeig de Gracia (if you go to the corner and stick your head round you can see La Pedrera!). My overall impression is that the hotel is good but perhaps not as good as it thinks it is. I would stay here again but only if I found a cheap deal. 229677,mberkman,07/15/2004,Location isn't for everybody While most of these reviews are spot on; I'd like to add a comment. Coming from NY; we are averse to touristy areas and hi-end shopping - let's face it; we can shop at home at a better non-euro price. This hotel is situated on a street that is comparable to Madison Ave. in NY. The tapas bars and restaurants nearby were overpriced and lousy - while a side street away yielded much better results (Rita was worth a return visit!) Yes; the Hotel is perfectly clean; comfortable; quiet; etc.. But we spent each day walking (a LONG walk) to the more exotic neighborhoods of the Bari Gothic and the new; hipper Born district. We did see a very chic hotel in the latter area that we would have preferred to stay in (for less $). Barcelona is all about the young; youthful and energetic people of that city. If you want to people watch; you have to stay away from the Ramblas and Gracias where this hotel is situated - that's more like starring into a mirror.One last note - our reservations were messed up and we were forced to upgrade to a more expensive room. Coupled with the use of the parking garage; we spent about $300/night - that was our most expensive in Spain. 229677,lmmNewYorkCity,07/15/2004,Great hotel We stayed in the Condes de Barcelona Hotel in July and were very happy with our stay. The hotel is in a great location; with a 15-minute walk to La Rambla. We stayed in the older building; in a standard room which was a good size; with modern decor. The hotel staff was very helpful and recommended a tapas restaurant that was exceptional and just a couple blocks away: Cerveseria Catalana; Mallorca; 236. We will stay at the Condes de Barcelona next time we visit Barcelona and highly recommend the hotel! 229677,patriciaBurlingame,07/11/2004,Loved this hotel! We stayed at the Condes de Barcelona at the end of May and were thrilled with the hotel. The location is fabulous; on a street with trendy shops; close (one and two blocks away) to both of the Gaudi apartment buildings; near the metro; and close to many restaurants. It is about a ten minute walk to Las Ramblas; which is crowded and fun; but not where I would want to stay. The rooms we had were contemporary; very attractive; clean; and not at all worn; as some other critics stated. We found the front desk personnel to be friendly and helpful. I needed ice for a minor injury and room service brought it up within two minutes. I am fussy about hotels; but had no problem with this one. Condes de Barcelona is a good choice. 229677,ATripAdvisorMember,06/04/2004,Location Location Location Superb location; near shops; resturants; very good area as far as Barcelona goes. We walked to many of the main sights in Barcelona from the hotel. Pool not worth factoring into your hotel choice as is tiny; but a nice roof terrace. Found staff very helpful. Room was in modern half of hotel; good size; showing wear; some noise from other rooms and drainage system. 229677,ATripAdvisorMember,06/04/2004,great Location Nice Hotel; great location; we stayed in the modern side; and had a great view. good for the tour busses which is really worth doing. some nice resturants not to far away; had a great night sat at the bar at Tapa Tapa. 229677,Jgoldchain,05/24/2004,A real disappointent We were extremely disappointed in this hotel. The staff was rather unfriendly; uncaring and not at all helpful. When we arrived; we were supposed to get parking for our car; however; upon our arrival we were told that there wad no more spots available so we should park in the public garage over one block away. We were not told at the time of the reservation that parking was not always available. The rooftop pool was in disrepair as the wood was not in good condition and even more important the pool was the size of a very tiny private pool. We were shocked at how small the pool was. The sundeck did not have enough chairs nor towels. We have traveled extensively and throught that this hotel would be good based on the web pictures; however; the pictures are real deceiving. We would never go back to this hotel and would not recommend it to anyone. 229677,ATripAdvisorMember,05/03/2004,barcelona is one of the best cities in europe Conde de Barcelona is a wonderful hotel just north of the rambla and Bari Gothic area. Although we spent most of our time in the Bari Gothic ; I definitely would not want our hotel to be in that area (too crowded and noisy when you finally call it a night). Our room was spotless with a marble bathroom and a little terrace overlooking the courtyard. This is not the ritz; but this hotel had a charming; Barcelona atmosphere with a friendly courteous staff. 229677,MarieBagnall,02/10/2004,First class hotel I booked a short break at the Condes de Barcelona for Feb 04 after reading the reviews that were posted. I must admit that the hotel deserves all the praise that it has received. Staff were friendly and extremely helpful; the rooms were a good size and very clean and although a little expensive the breakfast was good too. It's situated on the main exclusive shopping area; which is ideal for everyone who enjoys a little retail therapy. Highly recommended for a short stay. 229677,ATripAdvisorMember,01/18/2004,Quite lovely--Great location showReview(1556369; 'full'); 229677,ATripAdvisorMember,10/30/2003,A pleasant stay showReview(1428835; 'full'); 229677,ATripAdvisorMember,10/18/2003,Great location. showReview(1397721; 'full'); 229677,RodenbachRuss,08/27/2003,First choice in Barcelona showReview(1261487; 'full'); 229677,afryan,08/17/2003,Enjoyed the location and the hotel showReview(1230466; 'full'); 229677,ATripAdvisorMember,07/20/2003,Great hotel showReview(1139795; 'full'); 229677,MiamiBeachtraveler,06/16/2003,Condesa at the Condes de Barcelona showReview(1090312; 'full'); 229677,lass,05/15/2003,Fab weekend in Barcelona showReview(997138; 'full'); 229677,ATripAdvisorMember,01/24/2003,Content at the Condes showReview(846467; 'full'); 229677,lass,09/20/2008,Hotel tres bien tenu et de... showReview(20296295; 'full'); 229677,lass,08/28/2008,Ottima posizione personale... showReview(19868723; 'full'); 229677,lass,08/18/2008,Die Lage war sehr gut; sehr... showReview(19492917; 'full'); 229677,Peppiniella,08/11/2008,Bellissimo showReview(18832402; 'full'); 229677,effepi,07/22/2008,Ottima la posizione! showReview(18148119; 'full'); 229677,lass,05/13/2008,sehr zentral showReview(16589276; 'full'); 229677,lass,05/07/2008,Empfehlenswert showReview(16589277; 'full'); 229677,lass,04/20/2008,Accoglienza inesistente... showReview(16730740; 'full'); 229677,lass,03/03/2008,Comme je l'avais lu dans les... showReview(16725544; 'full'); 229677,Clodin,01/29/2008,Excelente ubicacion showReview(13103820; 'full'); 229677,lass,01/11/2008,銈ㄣ偔銈俱儊銉冦偗銇儧銉嗐儷 showReview(19167810; 'full'); 229677,bertparis,12/16/2007,Excellent rapport qualit茅 prix hotel 1er decembre 2007 229677,Galicia,12/03/2007,Atencion personal mejorable showReview(11222319; 'full'); 229677,lass,11/12/2007,Hotel tr猫s bien situ茅 showReview(11311765; 'full'); 229677,lass,10/12/2007,Mitig茅 showReview(11665415; 'full'); 229677,Ronaldinho86,10/12/2007,Hotel Condes de Barcelona showReview(10070012; 'full'); 229677,lass,10/10/2007,ideales Stadthotel showReview(11665416; 'full'); 229677,lass,09/18/2007,Hotel tr猫s bien situ茅.Excellent... showReview(11416928; 'full'); 229677,lass,08/21/2007,un tr猫s bel h么tel showReview(11455446; 'full'); 229677,lass,07/29/2007,瑕冲厜銉汇偡銉с儍銉斻兂銈般伀鏈€閬┿仾銉涖儐銉?#x201d; showReview(19162580; 'full'); 229677,lass,05/15/2007,銉偙銉笺偡銉с兂銇屾渶楂?#x201d; showReview(19161121; 'full'); 229677,AJU92,04/11/2007,Bon h么tel 4* bien situ茅 et assez calme showReview(7329422; 'full'); 229677,lass,03/29/2007,銇ㄣ仯銇︺倐銈偡銉c儸銇х礌... showReview(21802383; 'full'); 229677,lass,01/20/2007,Excellente position - des d茅fauts g茅nants pour un 4 茅toiles showReview(11391670; 'full'); 229677,lass,11/26/2006,鍒濄倎銇︺伄銈广儦銈ゃ兂 showReview(19159514; 'full'); 229677,lass,11/24/2006,銇ㄣ仯銇︺倐銇娿仐銈冦倢銇儧... showReview(21802051; 'full'); 229677,lass,09/30/2006,beste lage -direkt bei den besten einkaufsadressen showReview(11356443; 'full'); 229677,lass,09/23/2006,銈般儵銈枫偄閫氥倞銇潰銇椼仸... showReview(21801707; 'full'); 229677,lass,09/09/2006,a conseiller showReview(11356442; 'full'); 229677,lass,05/18/2006,El hotel esta muy bien ubicado... showReview(11416929; 'full'); 229677,lass,12/04/2003,銉涖儐銉亱銈夈偒銈裤儷銉笺儖... showReview(19923317; 'full'); 229677,lass,02/20/2003,銇┿亾銇銇忋伄銇倐渚垮埄... showReview(19917230; 'full'); 229677,lass,01/22/2003,銈偪銉兗銉嬨儯搴冨牬銇俱仹... showReview(19916569; 'full'); 229677,lass,11/12/2002,Ne pas prendre la chambre n 100... showReview(11416930; 'full'); 229678,StaffordshireMike,12/07/2008,short break Stayed two nights and had excellent time. Hotel clean and quiet. Staff very helpful. Beach and shopping centre ('Diagonal Mar' - shops; restaurants and cinema) within easy walking distance as is Salva Mar metro station to Barcelona. Nearby inexpensive cafes for breakfast; coffee and croissant. Handy supermarket and pharmacy. Had superb paella; wine and coffee at Els Peiraters de la Mediterrania restaurant; 10 mins walk from the hotel; left out of the hotel then right at the main beach road. One day we took the metro to the Sagrada Familia and then walked back via the Gaudi buildings; old city;; las ramblas; Port Vell/harbour and then along the beach/promenade. A good walk and thoroughly enjoyable. 229678,bigpantsBristol,10/04/2008,Barelona - Loved It! Flight out on Easy Jet 1hr 45 mins - Taxis no problem once outside of airport Terminal- price should be about 25 euros plus supplement for luggage- we got ripped off a couple of times with the taxis fares so check the price before you sit in one!!!!!Hotel was perfect abit on the quiet side but we did all our travelling by taxi as we were only there for two days and didn't want to waste time queing for buses etc.Found a nice shopping mall called Diagonal Mar lots of nice tapas restaurants to choose from if you don't want to go into the heart of Barcelona.We went into Las Ramblas and walked and walked and walked!!! Keep walking up the straight street and you come to all the designers shops and some great eating places too!On the Saturday evening we grabbed a taxi and had dinner at the Marina after visiting the Casino- spent 20euros and came out with 50! Some great restaurants along the Marina and reasonably priced too.Just be warned that all shops are closed on Sundays; only restaurants/cafes are open.tTurn left at the front of the hotel and walk to the top of the road and the beach is there- the weather was so nice and whilst we were there on the sunday we sat at a beach cafe and watched and Air Display it was fantastic- the hotel also has a roof top pool but it was freezing!! I would go back in a shot- Loved It!!!! 229678,thefahertyfamily,09/24/2008,We found it very quiet We are just back from Barcelona which is a beautiful city; where we stayed in the Husa Barcelona Mar . The hotel is very clean; bedclothes towels changed every day. Our room was on the 5th floor and very quiet as we had requested. The only problem I had was there was no hairdrier in the room eventhough it was included in room description and when I requested one; the night receptionist advised me to ring the next moring request one. I did'nt bother because of her attitude.;. 229678,SwissTraveller101,07/20/2008,Good; near the beach The hotel is only about 300m from beautiful beaches of Barcelona! The city center can conveniently be reached within 20minutes by metro. The hotel offers good 4 star standard with large; modern and comfortable rooms. We got a good price offer for the room (74Euros for a double room per night); but disliked the hefty extra charges for all additional services (eg. garage 16Euros/day; breakfast 14Euros/person; internet 8Euros/hour; bicicle rent 8Euros/hour). We apreciated the quiet area; but disliked the noisy room service that woke us up every morning at 8h (this is not 4 star standard). 229678,LondonDiva,07/31/2007,Avoid this hotel It is definately not 4 stars ; we woke up in morning at six and there was lot of noise and we rang to complain to the desk but it continued so when we looked out from our door and there were sheets everywhere and hotel was being painted . The staff were rude and finally they changed the room for us ( as i suffer from asthma ) but we should not have been on the floor where there was decorating going on.I do not recommend this hotel as it is in middle of dump ( lot of constructions going on and potholes ); very far from La Ramblas (10 mins walk to metro is passing lot of potholes ) . It is better to pay a little bit more and enjoy your holiday . 229678,uktravelller,03/30/2007,nice hotel Nice clean hotel; staff friendly and helpful. Rooms clean and spacious;although the walls are paper thin and you can hear everything that is going on in the surrounding rooms. Dont do the breakfast it is 13 euros and its not worth it. The location is ok in the surrounding areas not much around; nearest metro is just up the road about 5 min walk so getting around is easy. 229678,Grimlock,08/03/2006,Avoid the local restaurants!!!! First off; the hotel itself was fine. It's within walking distance of both the beach and the metro. There's even a nice little grocery store nearby (Mercadona). Sure there's construction going on everywhere; but that's probably why the hotel is so cheap right now. The room was clean; the staff very friendly and helpful; A/C worked great... overall; a good experience. Oh; I almost forgot... the pool on the roof is pretty small and closes at 8PM.However; please stay away from the local restuarants. Their food is terrible and prices outrageous. We also NOT ONCE got what we actually ordered. You'd be better off just hitting the metro; and going to another part of the city for dining.Also; don't expect a whole lot of nightlife around the hotel area; it's pretty dead. Pretty much the only thing to do around the hotel is go to the beach. Btw the beach area; as with most of the beaches in Europe; is topless. 229678,nkuler,02/08/2006,About Mar Husa Clean hotel with great location. My wife and I stayed there for 9 days in August and we were very satisfied.The staff was very friendly and helpful. The bus and metro lines are very close; and the beach was within walking distance.The only drawback would be if you were looking for nightlife as soon as you step out the front door. 229678,ATripAdvisorMember,01/13/2006,Not a 4 star... I deliberated for a long time about picking a hotel in Barcelona as I'd never been and didn't want to be in a busy throughfare or somewhere dingy; so thought this hotel would be perfect. Alas; it was far from it. It wasn't terrible; just very bland and not with the amenities you'd expect from a 4 star. I've stayed in basic accomodation in other places in Europe and even they've had more to offer either a lovely view or at least a kettle! The location was a bit out of the way; even though the metro is about 3 or 4 blocks away. I walked around the neighbourhood and got lost since it's just full of similar looking high rise buildings - felt like a big ghetto to be honest. Not unsafe. Just ugly. But it's not far from the sea and the Diagonal is a short walk away and is a great shoppong mall. But really the hotel could have been much better. I would only stay there if the rates are really cheap; which they weren't especially. The staff were nice enough; and the rooms were clean. But it all felt a bit sterile and basic. Also; quite annoyingly; there was a lot of noise first thing in the morning - I think it was due to the location of my room on the 1st floor above the dinning room or something - sounded like a lot of furniture moving. Being on the 1st floor also meant no view of anything other than the brick wall of the neighbouring building. And; another tiny but annoying thing was the smoke alarm thingy was on the ceiling in the middle of the room above the bed and had a constant flickering red light... it's really small but after a couple of nights it was like; go away already!!!Not highly recommended I'm afriad. 229678,Helgahenry,09/03/2005,Husa Barcelona Mar does what it says on the tin! We stayed three nights in the Husa Barcelona Mar and for the money we paid it was absolutely fine. Clean comfortable; spacious rooms and friendly staff. The location was perfect for the beach and while it clearly is off the main track of the City Centre; it was a five minute walk to the Metro and 10 minutes into town. It was nice to have the pool - but pictures of it on the internet are a little misleading - it's very small but refreshing to dip in after a day's sightseeing. The rooftop area is nice for relaxing in generally.We had no problems with the area - it is quiet (we were there in August though so many places were) - but we did not find it rough. The hotel doesn't have many exciting individual aspects that can make a good hotel a great one; but it was functional and good value. We had breakfast in the hotel on one day - a continental breakfast buffet at 11 Euros: it was good quality produce but you can certainly breakfast for less money elsewhere - it was very convenient though!There's so much to see and do in Barcelona - does it matter if your hotel is merely functional? If it doesn't matter to you; or if all you want to do is spend time on the beach; then this hotel is a good option. 229678,digimanireland,08/07/2005,NIce hotel but def not a 4 star Just got back from barcelona today after staying for 6 nights in the husa barcelona mar.It is a nice modern hotel but to be honest i would give it 3 stars and not 4.Rooms were nice but the air conditioning was crap for such a new hotel.We had very little air coming out of it and certainly was not cool.complained on second day and was told it was down all over the hotel and would be fixed next day.Sure enough returned to our room the next day and it was fixed but to be honest u had to stand right under it to feel to cool air which wasnt much even at high level.As a result the room could be warm and difficult to sleep in.Also asked reception for an iron so i could iron my clothes to be told they dont provide one and the only option was getting them pressed at a charge per item.First hotel i have ever stayed in around the world that could provide you with an iron.So be WARNED.(so much for 4 star) But other than that the rooms were modern and clean and metro is a short stroll and didnt find the area rough at all as others mentioned.Beach is close and you have a pool on roof.(small pool;not very deep though.)Enjoyed my stay but my main gripe was the air conditioning .The other things i could live with.Will return to barcelona but think i will stay elsewhere. 229678,ATripAdvisorMember,10/30/2004,clean hotel stayed in this hotel for 4 nights; very clean; room cleaned and beds made upwith fresh linen every day. A bit of way out from main town but local bus very good service every 10 mins into town this hotel would be good for the beach when the weather is good; we had cloudy weather and rain everyday;so we only passed by it. We had breakfast included but not a traditional english breakfast very continental but we were in spain. Room service we tried once for a snack one night but took nearly an hour to arrive and it was cold. Overal a ok hotel but more 2-3 star not 4 as we were told 229678,onebadmouse,06/17/2004,Very clean; functional and comfortable. Very nice; in a Holiday Inn kind of way. But what more do you need on city break? Yes; it's a little way out of town; but the 20 minute walk to the marina along the beach is so nice we did it every night. The metro is 3 blocks away and so easy to use you really don't feel too far out of town. Because of it's location the hotel is quiet and relaxing at night.The hotel restaurant has no atmosphere whatsoever so definitely head into town for food; but the bar is tended by whoever's behind reception and we got free drinks on more than one occasion because the staff are so easy-going. The rooftop pool is lovely; if a little cool; and the view from there is great at night. We'd use it again for sure. A great base for a relaxing weekend away. 229678,BoyceyBedfordshire,02/17/2004,Enjoyed our stay Just returned from a Valentines long weekend stay. An excellent hotel with big clean bedrooms and big beds; high quality bedroom fittings; mini bar; sophisticated lighting; luxury bathroom including bidet fresh towels daily shampoo; gel; soap comb etc. and clever non-misting panel in bathroom mirror all at a Travelodge type price of around ?55 a night for a double room. Breakfast buffet style is 11 euros extra plus 7% tax. Friendly and helpful staff. Its in a mainly residential area which has been redeveloped with modern apartment blocks around the hotel. Close to beach. Metro is 10 mins walk and train to centre is about 20 mins. 229678,ATripAdvisorMember,02/15/2004,Relaxing The hotel is a little way outside the city centre. However; we found it ideally placed. It is a matter of 5/10 minutes from the nearest metro (which couldn't be easier to use!) and 5 minutes from the sea. The hotel is in the middle of a residential area that has had an extensive face lift. The hotel itself is very welcoming; though the do seem to avoid the bar/cafe as much as possible. Also; if you arrive on a Sunday; the do not serve food. Our room was very nice clean. We will no doubt visit again! 229678,CiaoBella13,11/13/2003,Maybe not central but very easy We had a very pleasant stay here last September. Unlike other reviewers we didn't think the area was unsafe - having travelled alot in southern Spain we felt it was typical of a town suburb. The room was large; clean and bright. The reception staff were very helpfull; spoke excellent english (particularly as my spanish is non existent) gave great advice re:transport etc. Our only gripe; was upon returning from a meal out - late by UK standards (11.30pm) but extremely early by Barcelona time - there was no staff operating the hotel bar. Indeed the 'residents' were operating it themselves. Whilst a little way from the centre of Barcelona; the metro was excellent; clean; safe amazingly cheap - I wouldn't hesitate in recommending this hotel - except if you want to drink into the small hours. 229678,PartyAnimalDublin,09/22/2003,In a rouch area definitely not a 4star hotel The hotel is in a very rough area and Barcelona central is so beautiful when you come off the metro and all the walls have graffiti on them; you do NOT feel safe. The area is the equivalent of Sheriff st in Dublin; Harlem in New York and Kilburn in London. Rough!! I have stayed in the Hilton; Marriott; Sheraton Radisson chains around the world and I have never experienced a worse hotel chain for facilities. The rooms were tiny for two people. We got stained towels. The best laugh was the metro is beside it???? Yeah 5 blocks away; not safe at nightime and if you are not a walker like me definitely not convenient. I had a fabulous weekend shopping in Barcelona but I would never stay in a Husa hotel ever again anywhere. The staff checking out were so rude to us; I never experienced such animosity. Come back to our hotel; NOT!! My tip for anyone staying in Barcelona is to stay in hotels off the La Ramblas and Pasia de Gracia area as this is sooo central. Its definitely worth paying the extra for convenience because it is sooo cheap to eat out and drink in Barcelona.Have a ball in Barcelona !! 229678,ATripAdvisorMember,09/13/2003,disappointed The hotel is quite far from the center of town: 7 stops from Plaza Catalunya. This would not be so bad if it was not a long 4 block hike to the metro itself. The 4 blocks are not in a particularly pleasant area.The room was OK. Except that there was no armchair to sit in; only the extremely large bed. Also thare was no where to sit in front of a mirror to dry my hair; or put on my make up.The staff were friendly but not very helpful. One girl was actually misleading: there is a bus quite close to the hotel. She said that it would take 20 minuits to Plaza Catalunya: it was more like 50. But the problem was that she said that in order to come back we should get on the bus at the same place we got off: this was wrong: we spent an hour and a half on the bus before we got to where we should have got on in the first place; and had to pay twice and then travel another 55 min to the hotel!Find a place in the center of town to enjoy Barcelona!!!!!!!!!!! 229678,Viw,08/07/2003,Great 4 * hotel with good prices Last summer we stayed at the HUSA Barcelona Mar. It麓s a great hotel with good prices. Very nice big rooms; airconditioner; swimmingpool (on the roof) and close to the beach. It麓s located a bit away from the city i centre a safe; quite and clean area and good bus connections to Las Ramblas. The staff was the extremely friendly and helpful. You won麓t be disappointed! 229678,ATripAdvisorMember,06/24/2003,Nice tidy hotel... you'll need the metro! The hotel was a little outside of the town; and I had to show a map to the taxi driver!Initial impressions were: clean; modern and high quality. Staff were very helpful; and spoke pretty good English (not to be underestimated!).Rooms were clean; and looked modern. The walls were a bit on the thin side; and being woken by drunken people returning from La Ramblas late at night wasnt amusing :| No 24hr room service; and a distinct lack of choice on the restaurant menu. The waiters were very laid back; and waiting 10 mins for some service at the cafeteria wasnt uncommon. Although we did go late June; and the hotel wasnt that busy.Nice clean pool on the top of the hotel; I'm suprised this wasnt even mentioned!Very close to the Selva Del Mar metro station; and this proved to be very useful when travelling to and from the centre.Overall though; I think I would have to recommend the hotel. Its inconvenient location is offset by the proximity of the metro station (1.05 Euro = 60p single to the centre); and the hotel was in very good shape; let down only slightly by the service from the staff.4 out of 5 229678,ATripAdvisorMember,06/20/2003,Great Hotel; but 10mins from La Rambla Beautiful hotel. Fabulous freindly and helpful staff. The rooms are amazingly clean and very modern... Actually; the furniture reminded me of IKEA !! 5 monutes from the beach and only a 6Euro cab ride to La RamblaWould definately recommend this hotel all the same. 229678,lass,08/26/2008,Id茅alement situ茅 pour nous showReview(19646955; 'full'); 229678,lass,08/24/2008,Als Stadthotel g眉nstige Lage showReview(19646952; 'full'); 229678,lass,08/13/2008,Id茅al pour profiter du centre ville et de la plage showReview(19646953; 'full'); 229678,lass,08/05/2008,Quartier moderne showReview(19646951; 'full'); 229678,lass,06/21/2008,nie wieder showReview(17433489; 'full'); 229678,lass,06/15/2008,In Ordnung showReview(17433488; 'full'); 229678,lass,06/11/2008,Nicht so zu empfehlen showReview(17433487; 'full'); 229678,lass,06/03/2008,F眉r g眉nstigen Preis gute Leistung/Lage showReview(17433485; 'full'); 229678,lass,05/19/2008,Gerne wieder showReview(16586058; 'full'); 229678,lass,05/11/2008,Tolles Hotel showReview(16586057; 'full'); 229678,lass,05/07/2008,Empfehlenswert showReview(16586056; 'full'); 229678,lass,04/26/2008,gutes preisleistungsverh盲ltnis showReview(15572555; 'full'); 229678,lass,04/20/2008,Gerne wieder showReview(15572556; 'full'); 229678,lass,04/20/2008,pas trop vivant mais calme showReview(15572554; 'full'); 229678,lass,04/03/2008,Alles gut; nur die Klimaanlage . . . showReview(15572552; 'full'); 229678,lass,04/02/2008,Etwas au脽erhalb daf眉r ruhig und gut showReview(15572551; 'full'); 229678,lass,03/17/2008,Angenehmer Aufenthalt showReview(14732289; 'full'); 229678,lass,03/16/2008,Idealer Ausgangsort f眉r St盲dtetrip showReview(14732285; 'full'); 229678,lass,02/15/2008,Zweckm盲脽ig showReview(13982903; 'full'); 229678,golfregoneta,02/14/2008,Tranquilo y alejado del centro Ba帽o 229678,lass,02/12/2008,gerne wieder showReview(13982902; 'full'); 229678,lass,02/12/2008,Zweckm盲脽ig showReview(13982901; 'full'); 229678,lass,01/11/2008,Sehr ruhig; in Laufn盲he zum Strand; sauber showReview(13196144; 'full'); 229678,lass,01/08/2008,Durchaus Empfehlenswert showReview(13196143; 'full'); 229678,lass,01/01/2008,Outstanding - we recommend showReview(13196145; 'full'); 229678,lass,01/01/2008,Hotel Husa showReview(13196142; 'full'); 229678,lass,10/24/2007,Calme et bien situ茅 showReview(11660248; 'full'); 229678,lass,10/18/2007,Ideal showReview(11660249; 'full'); 229678,lass,10/12/2007,Tr猫s bon Hotel showReview(11660247; 'full'); 229678,lass,09/24/2007,Tres bien rien 脿 dire showReview(11305344; 'full'); 229678,lass,08/23/2007,En plein centre ville et proche de la plage showReview(11454676; 'full'); 229678,lass,07/31/2007,Impeccable et pas cher showReview(11454668; 'full'); 229678,lass,05/03/2007,Ruhig und gut in vorteilhafter Lage showReview(11426363; 'full'); 229678,lass,04/17/2007,un peu d茅莽us showReview(11406123; 'full'); 229678,lass,04/10/2007,Calme; 脿 15 minutes du centre en m茅tro showReview(11406122; 'full'); 229678,lass,09/26/2006,Gerne wieder showReview(11351774; 'full'); 229678,lass,09/25/2006,Alles ok! showReview(11351772; 'full'); 229678,lass,09/25/2006,F眉r Strandurlaub sehr zu empfehlen! showReview(11351771; 'full'); 229678,lass,09/03/2006,Super Hotel mit freundlichem Personal showReview(11351769; 'full'); 229678,lass,08/24/2006,Hotel veramente buono showReview(11338789; 'full'); 229678,lass,08/13/2006,l'hotel id茅al pour un s茅jour 脿 barcelone showReview(11338788; 'full'); 229678,lass,07/16/2006,2 Blocks zum Strand und 15 min in die City mit der Metro showReview(11332297; 'full'); 229678,lass,03/28/2005,El hotel esta perfectamente las... showReview(11405619; 'full'); 229678,lass,12/10/2003,Hotel situ茅 dans un quartier... showReview(11405620; 'full'); 229678,lass,11/22/2003,Le seul reproche 脿 formuler et... showReview(11405621; 'full'); 229678,lass,04/08/2003,Das Preis - Leistungsverh盲ltnis... showReview(11405622; 'full'); 229678,lass,04/04/2003,Volevo + chiarezza che i costi... showReview(12650740; 'full'); 229679,Polarwanderer,01/01/2009,Nice location. We stayed at the Meridien for a few days before New Years. The rooms were nice and clean. We primarily enjoyed the location.It is right next to the gothic quarter and two blocks from the metro station which is easy; quick (you never wait more than a few minutes for a train); and the Ravel area. Around the corner is a great hot chocolate shop; one of the oldest in Barcelona. The only thing missing was a nice pool and spa to relax in at the end of the days of touring. 229679,Vaniah,12/12/2008,Perfect for the business traveller I had the most comfortable and uneventful stay at Le Meridian; exactly what you you want when you're travelling on business. Taxis appeared instantly; I forgot my adapter and the staff were so helpful getting a new one and the best touch was the weird blue light that automatically went on when you got up at night. 229679,DeanYYZ,12/05/2008,Le Meridien is Wonderful Le Meridien Barcelona was a fantastic hotel. I enjoyed my stay there a great deal and had a lovely room with a large veranda. It was an absolute pleasure. The hotel is centrally located on Las Ramblas and made it easy to get around the city. The concierge and hotel staff were polite and helpful. The quality of the rooms was quite good as I saw two separate rooms when I needed to switch to a larger room as I had a friend flying in. Overall an excellent hotel. While on the expensive side; it really made my stay there that much better. 229679,Ibanker,12/02/2008,Fantastic hotel Only problem is lack of gym 229679,dalnlana,11/16/2008,Awesome Stay! Hotel from La Ramblas 229679,woofwoof53,11/07/2008,Really liked this hotel Fantastic location. We had a renovated room which was modern and beautiful. Had to have the most comfortable bed I've ever slept in. The staff was exceptionally friendly. We didn't use the dining room as we found it quite pricey but there are tons of places to eat in the area.....and a Starbucks just 50 yrds away. 229679,travelalot2,10/18/2008,did not regret the choice Hotel has great ramblas location with short walk both ways - either to the sea or opposit to Passeig Gracia with shops. We enjoyed the design of the hotel. New; modern; exactly what Barcelona is about. In terms of food they offer limited but very high quality breakfast as well as a la carte lunch and dinners. What was not so nice it was the impression of the lobby. It was weird as reception area being very crowdy at any time being too small comparing to empty lounge area on the other side of entrance. We booked deluxe room but as we arrived in rainy day and forecast predicted more of it during our stay we asked for upgrade (reading all the reviews here about small size of these rooms). As SPG gold no upgrade was offered/possible but when I asked if paid upg is possible it was immediately available to every higher category. We went for Prestige suite with a 150Eur additionaly and did not regret these extra money. Suite had Ramblas view; huge flat TV; Bose system; huge bathroom etc.... Great refugium after some wet escapades in rainy city... 229679,Georgiabug,10/08/2008,Watch Your Wallet and Check Your Bill! The location is the best part of this hotel. The service is very indifferent and the modernistic rooms are fine if you like that sort of thing. However we will not return as they posted an outrageous bill for breakfast and would not reverse it. The restaurant was very crowded at breakfast and as we attempted to get our bill the manager assured us that it would be taken care of properly. When we checked out the bill for breakfast for 2 was close to $100. When we protested this they would not reverse the charge at checkout. Additionally throughout our stay we noticed that change left in our room had disappeared when we came back after the room was cleaned. I guess the maid thought this was her tip but I call it petty theft and these are the reasons we will not return to this property. 229679,PTspg,09/27/2008,An experience you can't forget! The property is lovely! Exactly what I expected and more. The service is top shelf and so is the food and drink. From the doorman to the front desk each and every employee is definately there to assist their guests. A touch of elegance; glamour and; of course; real quietness. The rooms are magazine picture perfect aside from being cozy and comfortable! Is great see 'Las Ramblas' from my window! My choose; in Barcelona; is the 'Le Meridien'; an experience you can't forget! 229679,zwgc2,09/25/2008,Just OK for the price My family and I stayed in a Mediterranean Suite for 3 nights; and to begin with the location of Le Meridien is truly excellent--close to sightseeing spots and metro stations!But other than that a few problems occured:The telephones in the room were out of services and were not fixed. The suite lacked a plasma tv--a very mediocre CRO TV with poor video quality. The furniture in the room was worn out!Concierge was not properly staffed.Fairly friendly staff thoughThe terrace of the suite is a big plus--especially nice with sunny conditions.When you are paying 500 Euro or so for a night; one would surely expect more from the hotel--probably the room amenities and decoration would be better in the renovated rooms--but still no excuse after the hotel has undergone a 30 million Euro revamp!Overall so so experience; might try H1898 just next to Le Meridien next time. 229679,CMillas,09/21/2008,Simply stunning! My brother and I stayed at the Le Meridian for 4 nights and it was a fantastic choice. We looked at lots of luxury hotels in Barcelona but the location of this one sealed the deal and we weren't disappointed. It is a fantastic escape from the charismatic but noisy Ramblas whilst still retaining the feeling of being part of the action. The hotel has recently been refurbished and it oozes quality and style from every angle; including the very cool image mosaic on the doors and windows of the entrance; the futuristic lighting in the lobby; the Gaudi chairs at the concierge desk and the stunning Cent Onze restaurant and bar. We stayed in a twin deluxe room; which had one of the best showers I have ever experienced (perfect after a long day of trekking and sight seeing!); very comfortable beds; bathrobes; slippers; tea and coffee and a ridiculously large plasma television to name just a few (including a second flat screen in the bathroom!). The only negative was the over priced mini-bar but all the hotels I have been to are the same. Breakfast was superb with a huge selection to suit all tastes and diets. There is a chef on hand cooking eggs and crepes to your liking which we thought was a fantastic concept. Wonderful omelettes! We also dined in the restaurant which is pricey but the food is excellent as is the service. All the ingredients are bought fresh from the Boqueria market apparently! A three course meal with wine was around 65 euros each.We found all the staff excellent. They were instantly helpful in reserving tables for dinner; calling taxis and making calls for us.There is also a gym and business centre with free internet use.I would definitely recommend it. We didn't want to leave! 229679,travelholic02,09/19/2008,Excellent location Bedroom 229679,snake11,09/13/2008,Rambla Rambler A superb hotel in an excellent location for exploring the centre of Barcelona. An outstanding room with a well-equipped bathroom and comfortable bed. Not an inspiring view; but other rooms looked on to Las Ramblas. A noisy night; but only spent the one; so this may not be the norm. Did not sample the breakfast. Not cheap. 229679,ShopQueen,09/07/2008,Posh hotel View from Junior ste renovated room 229679,rhkfreespirit,08/27/2008,Great location on las Ramblas If you want to walk out the front door of a hotel and take a few steps to Las Ramblas..then Le Meridien is the hotel to consider. It is a very contemporary (a bit too contemporary); clean and service attentive hotel. The rooms are roomy and the bathrooms are quite large for a European hotel. There is a free internet access business center on the lower lobby level which was wonderful...however; it is not monitored and quite often there are children playing internet games rather than adults using the internet for email.A few blocks away there is a wonderful and reasonable restaurant; Les Quinze Nits which usually has a long line (it moves so be patient). We loved it so much we ate there two nights.The tourist bus stop is only a few blocks away in either direction from the hotel and a great way to see the sights since it is the hop on hop off bus. All in all; a great location and a nice hotel! 229679,styleandfashion888,08/27/2008,Lovely hotel; very small rooms! We stayed in Le Meridian for 2 nights in July 2008. originally booked 3 nights but changed to 2 due to the size of the room.Overall - very nice 4 star hotel in excellent location right on La Rambla. Service- very friendly but not the most helpful.Rooms - very nice; new but TINY. If you can book a deluxe room with sitting area (it could be classified as a suite; just check - all bigger rooms look onto La Rambla). Nice newish but again very small bathrooms. We'd recommend this hotel to friends but only in a bigger room category. Our opinion was that it is a nice business hotel; not so much a holiday experience. 229679,TravelJunkie1109,08/20/2008,Location Trumps All LOCATIONIt really can't be beat. We took the Aerobus from the airport to Place de Catalunya for about 4.05 euros. They are outside all terminals. If the machine is broken; you can pay the driver. Just be careful of pick pocketers when you get off at Catalunya. Then; just walk down Las Ramblas a few blocks and it's on your right. When getting around; Liceu metro stop may be a little closer than Catalunya. The Touristic buses are really convenient though. However; so easy to walk around. You can walk to the water and Port Vell area in 20-30 minutes depending how captivated you are by the street performers.ROOMSThey are still in the process of renovating the rooms. We got a creepy; older suite. We were on the 6th floor and the noise from Las Ramblas was tolerable - more like a background humble with occasional; random yelling in the night.OTHER STUFFFree internet in the business center. Sorry; no lounges or breakfast for the Platinum people. No pool. Small gym though.Enjoy Barcelona!!! It ROCKS!!! 229679,Tanya2000,08/13/2008,Disappointed as a Platinum SPG member Whe booked a room for 5 nights and were allocated a standard room (ie not an SPG room). I awoke during the night to what I thought was my husband snoring but it was actually the guy in the room next door (it was not interconnecting room). Had a shocking nights sleep. Complained and was then moved to an SPG room. I am not sure why we did not receive this initially as I am a Platinum member and I was charged for the room a month prior to our arrival. After asking why were not allocated an SPG room I was told it was due to a lack of availability (we were later told by another staff member that the hotel wasn't heavily booked).We were upgrade a recently renovated suite on the 1st floor. It was fabulous and very spacious with intimate views over La Rambla. Ended up being a great stay but we were ready to change hotels if we had not been moved. 229679,jadoc,08/12/2008,Great location; would pick it again! Bathroom 229679,KA26,08/11/2008,A great hotel in a great location The Hotel is located on La Rambla which is city centre with close access to shops and tour buses.The room was immaculate with a 42 plasma screen and even a screen in the bathroom.There was nice blue ambient lighting in the room with good amenities.The bathroom was large and well equipped.Concierge and staff overall were very friendly and very helpful and recommended a lot of restaurants and night spots to visit which were absolutely wonderful.There is a business centre to use for free and open 24 hours.The only thing I disliked was the face that the in-room safe was a bit small and did not fit my laptop.I would definitely recommend this hotel. 229679,L0rralne,08/07/2008,Loved the hotel We just returned from a cruise that left from Barcelona and we stayed at this hotel for two nights before the cruise left. After the cruise; we had one more night in Barcelona before our flight back to the states and there was no doubt that we would return to this hotel. It is very modern and clean. Our room did not face La Rambla which is what we wanted. It was very quiet and we were able to catch up on our sleep. Check in was a pleasure. Everyone spoke English and all were very helpful. We needed to call the airlines and the concierge let us use his phone at no charge (we waited on the line for 30 minutes for the airline to answer). The hotel is in a great location. Be sure to check out the sink in the woman's bathroom off the lobby. Also; good luck figuring out the lights in the room. 229679,Te10,07/31/2008,Nice; but not 5 star All and all a nice hotel; but lacking the extras that make a 5 star hotel by US or EU standards. I would stay again; but would not pay the advertised tariffs. 229679,flyerdc,07/25/2008,A hotel that defines the term "uneven" There is so much to like about the Meridien; from its central location on the Ramblas in Barcelona to the friendly staff. But there is almost as much to disappointment; from poorly maintained rooms (I had two major water leaks in my two visits) to its lack of a pool and terrace; which are important in a city that boasts 200-plus days of sun a year. And the rates at this hotel are astronomical when compared to its rivals nearby. Try some of Barcelona's fantastic -- and far less expensive -- boutique hotels. 229679,HONkiev,07/18/2008,Liked to leave the hotel When making the reservation I thought it's good to take a hotel directly at the Rampla - but it's not! The Rampla is full of tourists; homeless and by far not clean. So the location of the hotel already has been the first problem. Better to stay at a relaxed and green area of the city and take a taxi down-town if you want to go there.As a Platinum SPG member at first we got one of the quite small standard but renovated rooms. They try to make it design but with grey/brown/red they got it quite 80's style... red leather armchair...After I complained about the room and pointed to my Platinum status they gave us a quite shabby unrenovated suite (also withou any view) on 6th floor. The most amazing point of the room was that there's a window from the hall to the bathrrom where you can directly look to the toilet. Whos idea was that??? Imagine the maid comes in...Another problem of the hotel is the internet connection. In the room it's 鈧?20;00 plus tax (I really ask myself for what some hotels still charge money for internet access). In the business center it's free - but the computers are often occupied by children. WiFi exists at the lobby and at the business center; that's it - and it costs 鈧?20;00. Thanks a lot!Another issue is breakfast. While staying at Sheraton (and some Westin) for SPG platinum members breakfast (or lounge access) is included at the Le Meridien it's not. I really don't understand why SPG can't unify their goodies for all Starwood hotels.Well; we reduced our stay from 2 nights to 1 night only and were really happy to leave. 229679,Conesuslk,07/18/2008,Construction Noise Nice hotel and location but was awaken every morning at 6:00 AM by construction renovation next to my suite. It is a beautiful hotel with all the amenities and unfortunately we picked the wrong time to stay here. I would stay here again but would make sure beforehand that there is no constuction next to the room. I didn't ask to be moved as it was an excellent suite and we were all unpacked and settled and had overheard the receptionist tell another guest that the hotel was full. I don't like to complain and we were only staying for 3 nights. 229679,globetrotterboy,07/16/2008,Excellent hotel; best in town Excellent 5 star hotel; can't fault it. this is my second stay and I will come back for sure. Great location; nice new rooms; friendly staff! 229679,Transparente,07/11/2008,I recommend it! Le Meridien Barcelona (bathroom) 229679,bro1041,07/09/2008,Great Location I ended up staying at the Le Meriden because my first choice; a private resident near the Central Station immediately turned out to be a bad choice: The private residence I had originally booked was smaller than advertised; on the busiest and nosiest street in Barcelona (and lacking the double pane noise proof windows you normally find in Paris) and the internet did not work. I packed my bags and left for a more expensive but rewarding hotel stay at Le Meriden. For the average traveler Le Meriden Barcelona is an EXPENSIVE hotel at lowest $350 average per night. But the location is a gem. Close to public transportation (the Catalunya railway and metro stations are but a 100 meters from the hotel) and right at the doorstep of La Rambla; a long series of streets that lead from city central down to the harbor filled with restaurants and shops and entertainment venues. La Rambla is a wonderful place to people watch as city workers and locals mix with tourists. The building itself has the reserved modernist style of its 1950s origins but the interior is composed of that unique Barcelona strain of decoration that includes ultra modern furnishings with Catalan colors and styles with a retro sense of history. My room was large with a wonderful bed and everything was very clean and professionally prepared for my arrival. Internet in the business center and for laptops was free; a great find as most European hotels charge extra for internet access. The staff was friendly and professional. Because of the central location to art museums and tourist attractions; La Rambla; the harbor and subways and buses this is a highly recommended hotel. 229679,paulbo,06/29/2008,Loved this hotel This is a fine hotel; with a perfect location (on La Rambla). But what really made this hotel special was how they treated us when we arrived.Unfortunately; my daughter's pocketbook; including her passport; was stolen on the way to the hotel (the theives in Barcelona are quite clever). And none of my family speaks any Spanish. Upon our arrival; we explained what happened. The front desk staff; including Marco and a woman whose name I cannot recall. were amazingly helpful. They placed calls for us to credit card companies; helped us with the police report; and contacted the US Consulate. Without their amazing help; our vacation might have been ruined. Instead; we did our best to forget about it; and had a wonderful stay there. 229679,SeverusAlexander,06/25/2008,Great location but Terrible Service My wife and I spent two days in Barcelona at the Le Meridien as part of our Spain Tour. While the hotel is nicely located right off the Las Ramblas and is well kept; the service at the hotel is terrible. They lost our passports for a day when the manager locked them in his safe and didn't tell anyone. We almost missed our flight and had to worry the entire time in Barcelona about them. The rooms while nicely decorated and accented were disappointing as you could hear the water running through the pipes in the wall and hear your neighbors talking. The staff really didn't seem to care about anything. We never even received a greeting from anyone and they just didn't seem to want to help anyone. As a SPG Gold Member; I was thinking that I would have received better service in this level of a hotel. Not worth the price. Look elsewhere if you can. 229679,NevadaSteven,06/17/2008,Luxury and location If you have the money; this is a great place to stay. I was fortunate enough to be able to use my Starwood points; so I didn't need to count the euros. Service was excellent at check in and departure; and our room was comparable to the Meridien in the US. The hotel has recently been renovated and everything looked new. The beds were comfortable and faced a 50 inch plasma TV on the opposite wall. The bathtub was huge; and had a rubber incline so you could lean back comfortably. And of course; a separate shower. Bath amenities were the same that I used to get at the Meridien in Beverly Hills.The hotel location was right on the Ramblas; only a block or two from the Plaza de Catalunya. There were cabs galore; and a convenient metro too.All in all; a great place to have has your home base in a beautiful city. 229679,jimalbe,06/06/2008,Great Hotel After reading the mixed reviews on this site; I wasn't sure what to expect. I was definitely very happy with this choice once I arrived. The room and bathroom were both very modern with all the best ammenities. The bed was very comfortable; and I really enjoyed the large flat screen television in the room. The room also has dimmer lights so that if you get up in the middle of the night; a dim light will go on so that you can see where you're going; but it's not bright enough to wake anyone up. There is free internet access in the business center which is one of the best features of this hotel since most places in Europe make you pay an arm and a leg to get internet access. The gym was nice; but didn't really have much if you're looking for weights. The staff was great and accommodating as well. The location was also superb. We walked just about everywhere - or took the metro - the hotel is between two stops. I'd say Catalunya might be the closer stop though. (the other one is Liceu) 229679,megan12,06/02/2008,Le Meridien was a disappointment!!! After spending two weeks in Spain; my last stay was Barcelona; unfortunally the worst hotel for me. The others were magnificent. 229679,hilfigaro,05/23/2008,Wonderful Service and Great Location The location was ideal! and the rooms were very modern and clean. I highly recommend this hip hotel! 229679,fj74582,05/14/2008,Great Location Great location; right in front of Las Ramblas...I used my Starwood Rewards Platinum membership and they upgraded me to a suite that was amazing.It is also within walking distance to major shopping areas; and the beach. You might find better hotels but; its hard to compare the hotels in Barcelona; because location matters and this place is right in front of where all the action happends. 229679,alimor,05/13/2008,Fantastic Hotel - great room! My Husband surprised me for my Birthday with a trip to Barcelona; staying in Le Meridien on La Rambla. He booked us a mediteranean suite - WOW! The sun terrace was huge and was always always in the sun.....great after a days walking around for a relax on a sun lounger - in private! The room was enormous; the bed as comfortable a any Sheraton group bed. There was a dressing room; with ample hanging space and a large ensuite. It was beautifully kept; was very clean each day. We had room service breakfast every day; which was pricey but well worth it to eat on the terrace in our dressing gowns! My husband used to internet connection for his laptop; which worked well and had a good fast connection. On our first day; we came back to our room to a bucket with a bottle of champange and two champagne glasses - a nice touch. We loved this hotel and would highly recommend it; though take a med suite if you can :o) We thought the hotel was ideally situated to get to all the sights we wanted to see - on foot. It's really very central to all the tourists spots. 229679,Cielaklvr,05/10/2008,Great location; nice hotel but check your bill. We stayed here in April 08 for seven nights. Arrived in the morning around 10am and our room was not ready. The agent said that our room had been assigned but the current guests had not checked out yet. It was going to be about 4 hours. We are Starwood gold members and asked if anything else was available; but no luck. When we returned several hours later; we spoke to a different check in rep and she said our original room was still not ready; but when we asked her to check for something else; she came through for us. We ended up on the 4th floor in a newly renovated room that was very modern with a hugh bathroom to die for. Giant shower with top and side shower heads. We loved the shower but be prepared for flooding on the floor. Poor design flaw on the lip of the shower door. Put some extra towels on the floor. Even a flat screen TV with remote in the bathroom. There was also a large flat screen TV in the bedroom area. Very nice. One thing that bothered us a little. For a room that was recently renovated; it had a lot of dirty finger prints on the walls and ceilings. It looked like they were from the workers that were remodeling the rooms. Very sloppy. The breakfast buffet was nice but they need to rotate the selections. We stayed for a week and the food was the same every day. The breakfast was included in our rate. Do not pay for it otherwise. You are better off at a local cafe. There is also a hugh grocery store right next to the hotel. They have wonderful baked bread with meats and cheeses and just about anything else you would need. Get your bottled water there too. The location of this hotel could not be better. You are right off La Rambla and close to the metro. This hotel is very expensive especially when converting US dollars to Euros. While a very nice hotel it is; I think the location and name is what what we are all paying for. We pre paid our stay in full before arrival and upon check out we were charged an extra 30EUR a day for a double room. We already paid for a double room in full. Why were we being charged for it again? We showed the check out agent our receipt showing that we already had paid in full and after he made a copy of it; he quickly removed the charges. Overall; we would stay a the hotel again; mostly for the location. Don't pay for the internet. The hotel has three computers in the business center on the lower level. It is not advertised; but you can use the internet and printers for as long as you like for free; yes; free and it's open 24 hrs. 229679,Triplalot,05/08/2008,An enjoyable stay My husband and I stayed for a romatic weekend at the beginning of April. We took the Aerobus from the airport and a short walk from Placa de Catalyna arriving at approx 6PM. The porters helped us to carry our largish suitcase to reception where check in was quick and professional.We had booked a renovated Deluxe Room with a Rambla view; but on opening the door we quickly discovered that this is not what we got.The room was a little tired looking; especially the bathroom; however we believe we had been upgraded to an 8th Floor Suite since we had a lovely large terrace (we would not have had a balcony in our requested room) with excellent views of La Rambla; lots of Barcelona and even a sea view. We also had a largish sitting area and a good sized desk. This more than made up for the disappointment of not being assigned a refurbished room; and so we did not complain to reception.We were disappointed with the selection of TV channels available in English; although in fairness we were not often in the room watching TV.We didn't eat in the restaurant since there was far to much on offer in Barcelona so cannot rate the food; although the restaurant did look very nice. We had a couple of drinks in the hotel bar which was quite stylsih; albeit a little expensive. On one evening there was a large group in the bar with lots of children and both adults and kids were very loud which spoiled our experience; however generally this was a good place to unwind with a cocktail after a busy day in Barcelona. Breakfast was purchased from the supermarket next door to the hotel and eaten on our lovely terrace. We were able to store juices in the minibar and made coffee/tea from the facilities provided in the room. This made for a stress free start to the day.We could easily walk to most locations from our hotel and only took one taxi during the whole 4 days. A negative point was the expensive internet at a charge of Euros 17.50 a day.A positive point was the excellent housekeeping. Our room was kept spotless and we had a daily turn down service; including an additional towel change. Also; we were never bothered by housekeeping; no matter how late we left the room.Staff were very friendly and eager to help in a discrete way (not in your face).Overall we recommend this hotel as an excellent base for a trip to Barcelona. 229679,cbee201,05/07/2008,Great location; comfortable rooms; but more a 4 star I checked into Le Meridien after being unhappy with the condition of the rooms at the Colon Hotel. Le Meridien was very comfortable and had the best shower - both a hand held sprayer and a large rain showerhead. The bed and pillows were comfortable and fluffy and the furnishings were in very good condition. The location on La Rambla; just a block away from Placa Catalunya; was ideal and it was an easy walk to sightseeing and restaurants. The door and restaurant staff were pleasant and helpful. The desk staff were ok. Although it's billed as a 5 star hotel and is very comfortable; by NYC standards; this Le Meridien is only a 4 star hotel. It's also quite expensive. If price is not an issue; Le Meridien is a comfortable place to stay. 229679,Becky33,04/28/2008,Great Hotel in the Centre of the city Other direction view 229679,RichandMel07,04/24/2008,Wonderful Stay! We stayed at Le Meridien for a romantic weekend break at the beginning of May.The location was perfect! Everything was in walking distance so we didn't have to take a cab all weekend. We spent our time wandering through the old town and down to the beach. The room was so comfortable and stylish. We had one with a view over Las Ramblas - we loved watching all the action on the street. The bathroom was gorgeous too. We hated having to leave this place:-) 229679,kellycares,04/16/2008,Excellent location; comfortable rooms We stayed at the Meridien for a week in March 2008. When we arrived; despite my calling the hotel a few days prior to arrival to review our room requirements (newly renovated suite); the junior suite we given had peeling paint; was dark and had stains on the carpet. We complained and were given a lovely Mediterranean suite. Since we were sharing the room with our daughter; this modern; renovated suite had one and half baths and a separate sitting area with a convertible sofa. It made our stay very comfortable. The suite also had a lovely patio.Breakfast was very good; but very expensive. We ate breakfast a lovely outdoor cafe behind the Boqueria a couple of blocks away. It was a quarter of the price and just as good.The location was very good with all sites easily accessible on foot or by subway. 229679,IrishMick3,04/09/2008,Not up to expectations! My wife and I stayed here at the end of February. We picked this hotel firstly as it is a Meridien and secondly due to its location being in the centre of Las Ramblas. We had been to the Meridien Dubai the previous year and were basing our high expectations on the high standards we incurred while there. We were very disappointed in the Meridien Barcelona! It was the staff and location that let it down. The decor and room were lovely. It was when we went into the main restaurant that we came across problems. The food was uneatible; staff unhelpful to the point of rudeness...totally uncceptable. When a meal is presented with some of the items described on the menu missing then its only natural that you will ask the waiter about this; lets just say I was not happy with the reply I got from him. So much so that I asked to speak to the Restaurant manager about the food and the service; totally unaccepable for this star of hotel. Needless to say we ate out for the remainder of our stay.Second point was the location of the hotel on Las Ramblas. Great if you are a 20 something wanting to be in the middle of all the action...gangs of young men running about made us feel uneasy walking back to the hotel at the end of the night. If I had to choose a hotel in Barcelona again I would not pick one in this area of town. We are a couple looking for a romantic break away not to be anxious about stepping out of the hotel at night to go for a walk. But then I suppose it was the centre of the city and these things do happen. I would probably go back to Barcelona as we did see some lovely historical sights when on the tour hop on hop off bus; but I would probably choose a less busy part of town and a hotel which would live up to its star rating and put their customers first. 229679,RUGRAD,04/02/2008,Great Hotel in the middle of the action Booked 5 night stay on hotel website Jr Suite with view of Las Ramblas. Booked on Hotel website...being a member of Starwood Preferred Guest there is a slight discount but it was expensive 315 Euro a nite Room was clean spacious flat screen tv that rotates between sitting area and bed. High speed internet as well.We stayed on 9th floor no balcony in the room view of Ramblas required a little bit of a lean but the view of the city was pretty cool.I booked this hotel after I found out that the Cathedral across from the Hotel Colon was under construction and paying for a suite at Hotel Colon with a view of the Cathedral would have been a huge waste.Check in was very quick no issues everyone spoke great English so no worries. We used the concierge extensively to book restaurants they always gave good recommendations. We did not eat in the hotel restaurant but did have a drink there; nice decor good service. They also have a small bar and sitting area in the lobby.The hotel is in the middle of a lot you walk right out onto Las Ramblas; are a few blocks from the big market La Boqueria; very close to Plaza Cataluna where you can get tourist bus; very close to subway stations which are very easy to use and a great way to get around the city. It is right across street from Hotel 1898; there is a Starbucks a block away.There is still some work going on around the hotel it did not interfere with our visit; also no gym or pool though they can give you a pass to a large health club about 1/2 mile away that does have pool and all the equipment you would ever want.Room had minibar which was expensive; water 3.90 Euro there is a grocery store a block away where water is .50 Euro and wine and I believe beer was available all at fractions of minibar prices.One odd issue is that they do not guarantee nonsmoking suites; the one we had smelled fine; no residual odor but something to ask about if that is a concern.All in all a great hotel clean; professional good service and great location. Would stay again and recommend to others. 229679,larrythecat,04/02/2008,Design a little "off" We just returned from a 4 day stay at the Meridien. Overall; the experience was good; but I have to say that the room design just did not work for us. We had one of the recently renovated rooms on the Starwood Preferred Guest floor. First of all; there is no privacy between the bathroom and the main sleeping area. They are seperated by a frosted glass door that did not close properly and was open at the top. My husband and I were staying with our six year old son so we had very little privacy for showering. The sink drained very poorly and the makeup mirror just hung from the wall sadly- as if the weight of the mirror was too much for the extending arm. There is a wonderful rainhead in the shower; but no means to prevent the water from spraying all over the bathroom floor. The lovely plasma TV was not working properly so we were unable to get movie or internet access. The staff offered to move us; but we felt it would have been too difficult at that point. You pay through the nose for computer internet access and a children's bed (50 Euro per night for the latter).It felt like the designers had some wonderful ideas that just were not practical. The wood floors that line the hallway are already showing extreme wear and tear. Lastly; there is a concierge desk in the foyer; but it is rarely manned which is odd for a hotel of this caliber. . Food prices are quite high and breakfast was not included in the room price.On the plus side; the blackout curtains provided great for great sleep ins and the housekeeping staff was top notch.The location is very good 229679,travelagent14,03/29/2008,wow Beds are fantastic.The rainfall showers superb after staying in another supposed 5 star hotel in Barcelona.Quality off the food in restaurant of very high standard.Hotel has recently undergone renovations. This hotel is actually 5 stars unlike others in barcelona who claim to be. 229679,GinOaklandCA,03/29/2008,What a Great Hotel We had a great stay at this hotel. It is in a wonderful location; right on La Rambla; but that also made it noisy and our first room was right on the street. So; after the first night; we asked for and got a very quiet room at the back.The decor and amenities were very; very nice; including robe and slippers. Beautiful bathrooms; too.We love our internet and the business center was open 24/7 with free high speed internet.I would highly recommend this hotel. 229679,CCQueenAnne,03/08/2008,Great rooms If you want to stay on La Rambla; this is an excellent hotel choice. My room was on the small size; but not tiny as some European rooms can be. The decor was very hip and the bed extremely comfortable. The bathroom was great with an amazing deep tub and rain-style shower - plus a TV in the bathroom so you could watch as you soak (though the only English channels are news and sports).The construction was still happening while I was there; but it didn't affect my stay at all - just meant that the lobby wasn't superb. The room service and minibar prices were too high for me. My room was on a side street; not directly on La Rambla; and it was still quite loud; though fine with earplugs. That is probably unavoidable and the price one pays for staying on La Rambla. 229679,travelfan84,02/25/2008,hip hotel on ramblas This hotel exceeded our expectations as far as decor. I expected it to be old fashioned or traditional decor and was greatly impressed to find flat screen TVs; great shower/tub with very modern decor and every amenity. The bed was super comfortable and down comforter and pillows were a treat.The staff spoke English and was very helpful overall. We were concerned that it would be loud since we were on second floor close to Rambla but the windows kept all of the noise out. So we had convenient location without inconvenient noise. Great hotel experience overall! 229679,linbay,02/25/2008,Great Rooms; Great Service; Convenient Location Our corner suite 229679,tjjlucas,02/10/2008,Very nice; Great Location Traveling with a group and they picked this hotel. The hotel is clean; well run and convienient location (on Las Ramblas). I would not rate this a 4 star hotel because of amenities but it was very comfortable. At the time it was undergoing renovations but it did not interfere with our stay. 229679,truefeedback,02/03/2008,Winner in Barcelona Do not miss this workd class market 229679,cba50,01/19/2008,Not a 5 Star Just returned from 4 nights in Barcelona; 3 spent at Le Meridien. PROS: well-situated near Plaza Catalunya and Metro stop; clean; great shower; good mattressesCON: over-priced; not 5 star quality; very small rooms; 17.50 Euros for Intenret connection; snobby personnel; noisy environment outside; during our stay it was quite warm; but they had AC turned off; so option was to open window which proved extremely noisy.Airline personnel say they stay at Fira Plaza near Plaza Espanya.....might try that next time. 229679,SisterMoon8,01/05/2008,The Center of it all in Barcelona! My husband and I visted Barcelona this past Spring and had a wonderful stay at Le Meridien in Barcelona. This hotel is beautifully located right on LAS RAMBLAS and is steps away from all the sites: Las Ramblas; the Barri Gotica (my personal favorite!); many museums; the beautiful parks and myriad fantastic restaurants. Our rooms was lovely; with a HUGE balcony overlooking LAS RAMBLAS; the majestic Banco de Espana; with it's Empire Facade and in the distance; the Mediterranean Sea. We dined several times on this romantic balcony as the revelers milled below us along LAS RAMBLAS. The staff was accommodating and made good recommendations for restaurants. I think our favorites were Ceverceria Barcelone (great tapas!) and the world-famous Paella place down by the waterfront. YUM! My husband was ill and so he spent a lot of time in the very comfortable bed; and I was thrilled with the restaurant (called 111; and really excellent!) and the room service was also super. We ate at the restaurant alot because my husband was not feeling well; so we didn't want to go too far afield and Ricardo our waiter was the best! the bar is gorgeous in sexy red decor and they have jazz there ont he weekends; which is fun; but we did not stay long as my husband needed to head back to bed - TOO BAD! When we return to Barcelona; we will definitely stay at this hotel again. 229679,atllocal,01/04/2008,Good Experience Just returned from a 4-night stay at the Le Meridan in BCN. The location (as others have attested to) is very convenient and quiet; despite being on Las Ramblas. I didn't seek advice from the Concierge b/c there was always a line formed around that desk; but did utilize the security guard that was near the front door each morning... he wasa very knowledgeable pleasant gentleman so I suggest if you're in a time crunch... seek his advice on good spots for breakfast; etc. I did not experience all of the shower issues some others had... our room was newly renovated and had 2 rooms - a large area in the front (dressing area) and then the bedroom. I didn't find the room to be small at all - with the luggage stored in the front room that freed up some space in the bedroom area.Overall a good stay - used starwood points so if I had to pay upwards of USD$500 I may not have been quite as happy. Also - if you're looking for a more pleasant/quiet lounge/bar area - Hotel 1898 has a beautiful bar/lobby area you can poach while the Le Meridian is going through their renovations. It is next door to the hotel. 229679,fgnewyork,12/31/2007,Great Location Wonderful location; hotel presently under renovation of lobby so guests must use the bar area as the lobby to check in and during stay which is inconvenient and not a pleasant experience. Used our Starwood points and was upgraded to a suite after many requests and being rudely lectured to by an arrogant hotel staff member upon check in that the hotel was making an exception to Starwood's normal policy of not upgrading gold members to suites. On the basis of our prior travel to many other Starwood hotels this is not true. We were made to wait in the make shift lobby for 2 hours supposedly while our suite was prepared. However; upon entering our suite it was apparent that it had not been stayed in for some time. TV wasn't connected; shower was inoperable; no toiletries in bath etc. Concierge staff pleasant but not that knowledgeable about restaurants; events; taxi fares etc so do not rely upon their advice alone. Overall a pleasant but not luxurious experience. 229679,avillebud,12/21/2007,Nice Hotel I stayed at this hotel while on vacation. My room had been upgraded to a room right on Las Ramblas. Considering how many people were walking in front of my room; my room was quiet. The room is indeed very small as others have noted; but I have stayed in smaller rooms in NYC. The room was dark; but thats not a problem for me. If I had to put makeup on everyday I could see that being a problem. The shower had drainage problems. Despite the fact that I speak Spanish and explained the problem to the staff twice; nothing was done to resolve the problem. I had to shower in a pool of water at my feet every night... and once I had been in the shower for more than five minutes... the water would flow into the main bathroom... not pretty. The workout facility was under construction while I was there; but passes were given out to a local gym. The local gym is very nice but was a nice ten to fifteen minute walk away from the hotel. I love my starwood points so I might consider staying here again; but otherwise; its just a nice hotel with a great location. Nothing really special about the hotel or the staff. However; the location can not be beat... its perfect for someone who wants to see Barcelona. 229679,MarkCDavies,12/17/2007,Wonderful hotel in Barcelona A wonderful business hotel with friendly staff and a great location. My hotel room was one of the best I have ever had; complete with large balcony. I enjoyed my stay and can recommend this hotel. Construction work for a new lobby was well managed. Mark; Switzerland 229679,KatyaLisbon,12/14/2007,Excellent; considering the circumstances The location is just perfect; on the Ramblas next to the Barrio Gotico and with a street buzzing with people and shops. We had been advised that the lobby was under renovation prior to our arrival. I must say however; it was very discreet and we never saw any workmen around; it was clean and not noisy at all. The reception has been discretly placed in the bar provisionally; so you can have a drink while you check-in/out. Had a wonderful Mediterranean suite with the most amazing bathroom and jacuzzi! The variety at the buffet breakfast is very good. We liked the touch of a teddy bear with a small card saying Please bear with us during the renovation. Highly recommended! 229679,Trav1964,12/14/2007,Great location; nice hotel This is a nice hotel; in a great location. They are doing construction; but that really wasn鈥檛 an issue as we were typically out and about while the noisy stuff was going on. I was told it would be completed by the first of December; but trust me; they weren鈥檛 close when we stayed there. Some guests were demanding they be moved to another hotel. Overall for the price and rating; the property should be better. The personnel were; uh; okay. Mostly good. But; they should have been great. They suffer from that ugly syndrome many properties suffer from. They mistakenly think their discussions with fellow employees and following procedures trump the needs of their guests. The room was cool; but tiny. It had weird motion lights. Great when they worked properly; annoying when they didn鈥檛.This hotel is right on La Ramblas; so the location is perfect if you are new to Barcelona. If you aren鈥檛 a quieter option over in the Gothic area might be preferable. If you do spend time walking down La Ramblas; enjoy the spectacle; but keep your wallet safe. Don鈥檛 give money to anyone for anything (okay; maybe a mime or two). Most locals are trying to scam you. We watched tourist after tourist get taken by the shell game鈥ees; the oldest scam in the book.In summary; this property is leaning on its namesake. Hopefully once the construction is completed; they will also take a look at their guest experience. 229679,LLT1,12/04/2007,Very disappointing - do not recommend to anyone My boyfriend and I stayed at Le Meridien Barcelona for the weekend in early Nov. Overall; the hotel was very disappointing; certain aspects - ridiculous. A few incidents -- After taking a shower; half of the bathroom was flooded water even went into the room. Was told that there was a problem with the sink.- Not feeling well on our first day there; so I was sleeping in the room in the afternoon to get some rest. But to be able to sleep was impossible as the hotel seemed to be undergoing some renovation and the noise was there. And just when I was about to drift into sleep; at about 4pm in the afternoon; someone from the hotel CAME INTO the room without either pressing the bell or knocking the door. It was really unacceptable. Door bells are there for a reason; please.My general impression was that people in the hotels were not friendly/helpful. I understand that different people might have different experience staying here; and I do not want to make any sweeping generalisation. But for my stay; it was very very disappointing. I would not recommend anyone to stay here. 229679,GlobalTraveler100,11/30/2007,How to ruin your trip If you want to ruin your trip to Barcelona; stay here. It is highly overpriced; rooms are small and dark;services are inferior; and the staff is rude and unhelpful. It starts at the curb; where you can struggle to get your luggage out of a taxi on the cramped side street; as the doorman stands still and watches you. (And then expects a gratuity) I had reason to approach the front desk 3 times during my stay. Each time I had to wait behind other couples who were filing complaints or trying to check out early and go somewhere else. The web information is highly misleading and misrepresents the ranking of this hotel. Staying here makes you feel ripped off; and casts a palor over what ought to be a great stay in a fabulous city.I'd rather sleep in the park. 229679,KWhis,11/28/2007,Great location. Disappointing hotel This hotel is in a great location right on La Rambla. The hotel itself was disappointing. The lobby still isn't finished. The desk staff was totally unhelpful when we asked questions about directions or sights. The rooms were very small; but they were modern and clean. Luckily we were using Starwood points. Otherwise this hotel was not worth the rates it charged. 229679,BVsmurfette,11/28/2007,Excellent! Amazing location - right on La Rambala.Excellent service - reception and concierge were very helpful and friendly; made great recos for restaurants and got us reservations.Beautiful room - I guess they've just been renovated so the room was definitely 5-star worthy! Very modern look; comfy bed.The lobby renovations were still not yet complete when we visited but that really didn't bother us at all - the side entrance was small but just fine and not at all an inconvenience.We didn't eat at the restaurant or order room service so i can't speak to the food... tho the prices did look high. 229679,FLSMARK,11/18/2007,Excellent Barcelona Hotel Awesome location... make sure to ask for a newer renovated room. The amenities are awesome and the location is even better. Very particular frequent traveler would recommend this hotel to anyone on vacation or in town for business. 229679,LiamDublinIreland,11/16/2007,Wait until the construction has finished - 3 star We stayed here for two nights at the start of November. This is not a five star hotel in its current state. The location is great; the staff are very helpful and friendly and the rooms are very nice but the noise from the construction above our room 316 was a nightmare. Drilling; hammering; sawing; cutting you name it started at 9am and I don't know what time it ended at because we just had to leave the room. We had planned to stay in this hotel for two more nights but we moved to a great 4 star hotel called Hotel Jazz on Pelai at 170 euro a night versus 225 at Le Meridien. If its value for money and five stars your looking for do not stay at Le Meridien during construction. 229679,ghd,10/30/2007,well located and very comfortable My wife and I booked a 3 night stay at le meridien barcelona and do highly recommend the hotel for its location; room comfort and friendly staff. 229679,Leglessannie,10/23/2007,Nice hotel; very relaxing and good food! We stayed at Le Meridien Barca at the start of June. The staff were very helpful on our arrival and the concierge accompanied my partner to park the car which was a nice touch.Our room wasn't ready on arrival; so we went along to the restaurant for something to eat (reception staff did give us drinks vouchers). The food from the snack menu was great.Our room was quiet and relatively spacious for a city centre hotel. Bathroom was a real treat and the bed as always was very comfortable.We have stayed at Le Meridien hotels on a number of occassions and although it was very good; it didn't quite match Vienna on service.I would return here as the location is great and I'm sure after the hotel is refreshed it will be even better. 229679,ahdzp,10/17/2007,Great rooms!!!!!!!! The hotel location is great; right on the Rambla (too many people!!!) and you can take the bus from the airport to Plaza Catalunya and then walk afew blocks.They are going under major construction; I think the lobby is the last part and will be ready soon.That was the thing I didnt like; you take a small door and then go to front desk (very small) next to the bar; next to the restaurant.The elevators are small; I think because the construction; we had a room in the fourth floor; the halls are wide and totally new; then you open the door of your room and is small; BUT so nice; modern; GREAT BEADS; fantastic linens; towels; bathrobes; the pillows are very good; the shower is sooo good; like a spa.I can麓t say enough about how much we liked the room; we relaxed and had a great time because we were there during the weekend so we had no noise; only a little on friday afternoon and monday morning; I麓m sure during the week is awful.The staff is very nice; very friendly; probably not very proactive in terms of understanting the guests麓 needs; I would say the service is not five stars. 229679,Escaramujo,10/14/2007,Fantastic.!!! Don't let the construction bother you Fantastic hotel in the middle of the Ramblas. Ultra Modern room; best bed and linens ever; a shower that you will not want to leave; and the thickets softest towels I have ever experienced. Big LCD hanging from the wall; and TV in the bathroom.Ask the person who helps you with your luggage to show you how the lighting of the room works because it is a little tricky. A soft blue light on the floor will always turn on in the middle of the night even with the slightest move and believe me; it is hard to manage the lighting. Ask for an upper floor room; because the construction on the lobby starts at 9:00 am and you will not only hear it but feel it if you stay in the first floor. So; don't let the lack of a real lobby and the construction bother you and experience a fantastic room in Barcelona.Pd; free internet in the business center...and free coffee; chocolate croisants and fruits if you wake up early. 229679,ROSEOC,10/03/2007,Best Location in Barcelona Nice Large Bed 229679,whitem21,09/29/2007,Le Meridien on La Rambla Modern rooms; very sleek decor;great bathrooms. Rooms have flat screen TVs; comfy beds. Didn't eat at the restaurant with all the wonderful tapas bars around.The bar to the right as you leave the lobby was very local; friendly and good late-night food or early morning as it may be.No concierge; or; if there was they were never around; but the staff speaks English pretty well and has maps.Don't get me wrong; nice and reputable hotel brand; but I would rather have stayed at the hotel across the street Hotel 1898. Much more character; rooftop pool and lounging area; beautiful rooms. 229679,carolboca,09/23/2007,Wait till Constructions Finished! Half the hotel was being renovated and the entire lobby was not accessible. The staff was very helpful finding us an acceptable room but at these prices; considering the difficult circumstances; breakfast or a discount or something should have been offered to compensate for noise and mess! Hotels undergoing such a major overhaul should clearly inform customers or close altogether. Older travelers should beware Meridien's new look. Getting into and out of the shower requires a huge step over a higher than normal ledge which; when wet; is also slippery. The bathroom is supposed to be chic; if small. I found it poorly laid out with mirrors too high to see and only half a tub enclosure to keep shower water from dousing the floor. Lighting turns on and off automatically; thus waking your companion if you get out of bed during the night. This hotel will probably be very cool when finished but I could not recommend it even though we found the staff very kind under the circumstances. Unless you're under 25 and plan to party all night; there really is no reason to stay on Las Ramblas anyway. Good news is; new windows keep street noise down and we enjoyed the restaurant very much. 229679,dokanman,09/14/2007,The best i've found in Barcelona Stayed three nights in August; booking through SPG.COM.Upgraded to very nice suite as part of platinum spg recogntion program; and very impressed with room. Quiet; spacious with comfortable living area and well thought out bathrom with great selection of toiletries. A nice touch was the comp. botle of Hermes eau de toilette.Had room service breakfast each morning from a la carte menu. fresh squeezed juice; superb selection of prepared fruits; good pastries etc. About the best continental i've come across in Europe; on par with Berkeley Hotel; London; but at 30 euros rather cheaper.Wake up calls all on time.Room service dinner was also good; with professional; polite staff who were happy to listen to specific requests for slightly off menu choices.All the staff I came across were generally helpful; especially considering the general lack of a can do service culture in Spain; and BCN in particular.There's a small biz centre on LG floor; which was useful as I'd dropped my laptop en route and needed to remain in touch with office.I've previously stayed in both suites and apartments at Arts; and must say this beats the Arts in many respects; not least of all in terms of service and value for money. 229679,Drifterbytrade,09/12/2007,Great location; ultra-modern room We spent 2 nights in the Le Meridien Barcelona before boarding a cruise. The remodeling of the hotel is done except for the lobby. They're using a place in the bar for the temporary reception which made it very crowded on check-out and difficult to find on check-in. Our room was very nice; ultra-modern decor and lighting that seemed almost too complicated for it's own good but it worked out. Very nice bathroom and large room by European standards. The hotel restaurant was always buffet-style and the food was good quality for buffet style but very pricey. The staff was friendly and available and the room and common areas were always clean and well maintained. The location right of Las Rambalas was ideal and it was easy to find. 229679,leeabbey,08/28/2007,Worst Service Well the hotel was modern and new but the service was terrible. I checked in to be given a smoking room wrong standard I complained and asked for correct room and the manager told me if I did not like it to leave. I eventually got what I asked for the next morning. Moved rooms and when I arrived back after a day sight seeing and the sheets had not been changed and the room had not be cleaned properly. Day 3 came back and 3/4 a bottle of Moet had been dumped by the maid without my permission. When I complained and asked for the champagne to be replaced they did not want to do it. To be honest if I had a problem instead of being accomodating the staff wanted to have the last word not find me a solution. Dont forget this is meant to be a 5* hotel!!Would not recommend staying here as i left not relaxed and really p****d of. Would not receommend at all. 229679,AtlantaSingle,08/25/2007,Great Location The Room 229679,Durhampuma,08/20/2007,Currently not a 5 star We decided to have a few days in Barcelona with friends; and got a good deal at Le Meridien; attracted by its location on Las Ramblas and the official 5 star rating. I was wary about the previous reports on refurbishment; but it sounded substantially complete. On arrival; we found that the main reception and lounge area was being re-developed; and so had to use a temporary reception. This gave a poor impression of the hotel overall. The temporary reception was very busy and crowded with suitcases etc of those checking out; or waiting for transport. Our room was initially not ready; but after a walk around the area; we were allocated our room. This had been fully refurbished in a modern; minimalist style; and the bathroom; although very smart; had a large shower area but no bathtub. The view from the room was of the back of some appartments and offices opposite. We did not have dinner in the hotel; but had a couple of drinks in the lounge; which offered good service; but high prices. Breakfast was included in our package; and was very varied and tasty; with some egg dishes cooked to order. Unfortunately on the last morning; the overnight thunderstorm had caused the flat roof above the breakfast buffet to leak; resulting in water dripping through the still live light fittings - not a very safe situation!Overall the hotel was disappointing; and it was difficult to see how the 5 star rating was justified; even if the refurbishment was disregarded; and if staying in Barcelona again we would certainly look at other options. 229679,sftmars,08/17/2007,Great hotel in perfect location My wife and I spent the end of our honeymoon at the Le Meridien in Barcelona. The downside of our trip - the hotel's main lobby was under construction. That was the ONLY downside. The room we got was excellent - it was not huge; but clearly recently remodeled with a very modern bathroom and a great bed. VERY comfortable room. The hotel location is ideal for a short trip - very near the Gothic quarter for exploring. On the Ramblas. The concierge booked us into an incredible restaurant (La Dama) for dinner - superb experience. Highly recommended. 229679,tootsiemontreal,08/10/2007,Highly recommend Le Meridien Barcelona My husband and I stayed at the Meridien for one night prior to going on a cruise out of BarcelonaWe arrived at 9am...our hotel room was available and we were very pleasantly surprises to find a nice sized room; very modern ; clean. and beautiful bathroom with great amenities.We left the next day; boarded the ship; and then I realized that I had left a blazer behind in the room.Two weeks later; upon my return home; I called the hotel; reported the blazer left in the room; and was told that it was found and woud be sent to me immediately.One week later; I received the jacket; along with a book I had also left in the room.The efficiency; honesty; and all around pleasant experience will certainly bring us back again; and we surely recommend the hotel for all of the above along with the wonderful location; right on the Ramblas. 229679,ramgad,08/08/2007,What a disappointment! We were 11 in our family; stayed July 21; 2007; for 2 nights;we had 1 twin and 3 triples (1 adult and 2 children in eachroom).The only thing going for this hotel is the location.Rooms are very; very small; not very functional.The distances between elevators and rooms isawful (my brother has only one leg). The staff wasrude and disinterested. Definitely not a 4 or 5 starhotel. Should have listed to my travel agent aboutstaying across the street at the reliable Hotel Colon. 229679,gmh72,08/06/2007,Great Experience at Le Meridien Barcelona My girlfriend and i spent three days in Barcelona and had a great stay at Le Meridien. The concierage and front desk staff were tremendous. In particular; Anthony; the concierage; was a great help. He was outstanding maping out all the must see spots and things to avoid. Anthony also did a great recommending local restaurants and tapas bars. He really helped make it a great trip instead of just a good trip for my now fiance and me.The hotel was finishing up a renovation of the lobby. The rooms; however; were complete by the time of our stay. Rooms were great; with plenty of space. We really enjoyed the style of the hotel - modern; but not too crazy like some W hotels. This hotel is a no brainer - you are right in the middle of everything on La Rambla. 229679,stanatl,08/02/2007,Overall Very Good My wife and I stayed at the Le Meridien for seven days in July. We arrived early on Sunday morning from New York and our room wasn't ready. Not a big deal as we were there so early that we didn't expect it. I'm an SPG Gold Member and they told us that they would put the room cleaning on a priority list and that the room would be ready in about 1.5 hours. We went for a walk on Las Ramblas; had a cup of coffe and returned to the hotel about 1.5 hours later. The temporary lobby in the bar/restaurant area (renovations in the actual lobby) was absolutely packed with new arrivals waiting for their rooms. To make a long story short; we waited 4 hours to get a room and didn't get that one unitl I spoke to a Manager about the situation.Luckily; that was the only negative we experienced. There were room and lobby renovations going on; but there was no noise to speak of and the work did not affect our stay. The room was a renovated one on the 8th floor with a patio and facing Las Ramblas. It was good size for Europe; modern/clean and verything worked fine. The location of the hotel was perfect for sight seeing and the staff was very helpful. They really don't have a concierge as such but use the front desk people in that capacity. They were helpful and very friendly. The buffet breakfast was teriffic (well stocked at all times) and the breakfast help were responsive and friendly. We ate two meals in their restaurant and it was o.k.; but not great. We wound up having a great stay and would recommend this hotel to anyone. 229679,Andrew2001,07/30/2007,Good choice for central Barcelona Had 4 nights here recently. Excellent location right on the Ramblas but rooms well soundproofed so noise not an issue. Refurbishments still ongoing (late?) but not intrusive. Room a bit narrow and lighting poor for (e.g.) reading in bed. Our refurbished room obviously had water coming into it from the bathroom as skirting board and paint coming off the wall. As no damp smell didn't bother askng for new room. Bed and other facilities in room otherwise fine. Staff v friendly especially at breakfast. Downside is lack of outside space e.g. roof terrace/courtyard - wish we had had a rooftop pool as some other hotels have in Barcelona. Recommended otherwise. 229679,ellie0916,07/20/2007,I loved this hotel I absolutely loved this hotel and Barcelona. It is located right on Las Ramblas which is a great street with plenty to see and do. There are restaurants and little shops all around the hotel within walking distance.The room itself was a decent size for Europe. It is very modern looking and I liked the huge flat screen TVs. The bed and sheets were very comfortable. The bathroom was large and clean. The staff were extremely friendly and helpful.Although you had to pay for internet in the room; there a couple computers down near the lobby where you could use the internet for free.Overall great hotel and I look forward to going back to Barcelona and staying at this hotel. 229679,RattyandMole,07/12/2007,ramble on the ramblas The hotel was excellent. Travelled on sleazyJet 拢35 each way as a last minute present for my much better half and spent quite a lot for 1 night at a hotel. Booked a cheaper one with ramblashotels.com but upgraded with them to Le Meridien after reading a couple of tripadvisor reviews of hotel rooms broken into; grief; tears and sorrow. The hotel was great; sort of at the bottom of the Ramblas; right by the market. Older hotel; very polite staff; nice big clean; quiet room and no hassle. Slept for the best part of 12 hours. Certainly no complaints from us. The hotel had also left a courtesy note saying our room had yet to be upgraded but we were happy with what we had. Loads of complementary toiletries and as we had taken one change of clothes (my significant other half had 1 hours notice of the trip) we used them. The Ramblas is a bit overpowering at night; loads of Brits and Germans looking for the Irish bars (who were the only ones to have security on) but probably no different than any other city at night. By day; visit the market for Tapas. Amazing stalls; cheap food; friendly staff. Visit the marina; beach and cathedral; stay away from tour buses - walk; you will see so much more. We landed 9pm and flew back 7pm following evening. Mad 22 hours; lots of fun - far better than Madrid which we visited in October 06. Hotel and Barcelona both recommended by us. 229679,mem2699,07/11/2007,What a great hotel! I have nothing but wonderful things to say about Le Meridien. It is half a block off of Las Ramblas- you could not ask for a better location! Our room faced the side street (not Las Ramblas); so noise was not an issue for us at all. Very nice; modern; and clean room- large by European standards. Cannot speak to the food; as we did not have one meal at the hotel. But the location is convenient to the sights; the metro; and everything for someone wanting to see and learn about Barcelona. Could not be happier about our choice in hotel and would highly recommend it. 229679,ChicagoILUSAChicago,07/11/2007,Great Hotel We stayed at the hotel July 7-8; 2007 and found it to be a great property. I booked a standard room with Starwood points. It wasn't ready by the time they promised so they gave us a much larger room with a huge balcony overlooking las Ramblas. It wasn't a remodeled room; but still very nice and spacious by European standards. The front desk staff was extremely friendly and helpful with restaurant recommendations and reservations. It's in a great area right on las Ramblas; but beware it is very crowded with tourists in July. Overall I would definitely recommend this hotel for a stay in Barcelona. 229679,racb,06/15/2007,maybe my individual tale of woes? I stayed there in April on points and am a platinum starwood member. All the reviews have been so great but I do want to tell my tale of woe as a word of caution. I felt very sorry for the staff as they dealt with one disaster after another and seemed quite embarrased..1) Disaster 1: The first room was a suite and when we arrived there was a problem with the electronic lock-- no key but the hotel master key could open it. It was supposed to be fixed the following day but was not. I finally had to really push to get a hotel manager to see the lock who then apologized and quickly moved me to nice room with a balcony view2) Disaster 2: It started raining and water started pouring out of the ceiling light fixtures onto the flat panel tv. in room number 2. We grabbed the TV so it was not damaged and went down to the front desk...who by now were flabbergasted..3) Disaster 3: We went to dinner at the hotel and the service was so bad they comped the meal.. we gave the price of the meal to the waiter since he and the staff were so embarrased at the hotel4) Disaster 4: Not really a disaster; but by now we had been upgraded to our third room which had a massive jacuzzi and two bathrooms. After all this I decided to take a jacuzzi to relax--which I never do-- and you guessed it; the switch didn't work and in fact came out of the socket in the tub.The renovation of the hotel has taken far longer than expected and I hope by now all this has been fixed. I really liked the folks working there and hope that under Westin management all the issues have been fixed. 229679,CBCarveth,06/12/2007,Great style Great location 229679,pjs17,06/11/2007,Great hotel with great value!! This hotel is in a perfect location on La Rambla!! In addition to that the service was excellent and everyone spoke perfect english. The rooms have just been upgraded and offer very comfortable beds andbig screen plasma tv's in each room. The bathrooms were also very nice; ceiling shower was very relaxing the bathroom was very spaciousunlike most european hotels. I was traveling with a 2 year old and a 7 months old; which led them to offer me a suite for lower than the standard rate so we can all fit more comfortably. I had to pay for upgrade but it was a great rate and it was well received.There is a park around the corner if your traveling with kids and they offer free internet service in the lobby to check email and browse the web. I don't know if its every hotel in spain which the staff is so nice; but this over achieved my expectations. 229679,brown258,06/01/2007,Great location We were in Barcelona for two nights before leaving on a cruise. We chose Le Meridien because of it's location; close to the pier and right on LaRambla. We like to run in the mornings and we thought LaRambla would give us a place to start and then go down to and along the water. We were not disappointed; we were actually thrilled. The room was comfortable; the staff was very friendly. The internet access was convenient and easy to use. We loved walking La Rambla and sitting there in the morning and afternoon with an espresso and watching the people. A short walk to Placa De Cataluna and you can easily get anywhere you may want to go. We would recommend this hotel to anyone who wants a good hotel and one that puts them in the middle of the real flavor of Barcelona. 229679,jj7654,06/01/2007,Good Hotel; Great Location We had a great stay for 4 nights at the Le Meridien. Staff was incredibly courteous and we loved the location and the overall feel of the hotel. As a SPG plat member; ended up on a high floor - but with an unrenovated room. Room was a little worn; but with a nice sitting area and bath and nice view. A friend was on lower floor but had a very sleek; boutique hotel like room with flat panel TV. Big selling point here is the trusted name and the wonderful location right off las Ramblas. Perfect place to stay and see the sights. Boqueria is nearby for fruit; and starbucks is across the street if you miss home and need a pick me up. Wouldn't hesitate to stay again; although there are so many great neighborhoods and hotels in Barcelona; next time we may head a little further north into town. 229679,NYTraveler021,05/30/2007,Location! This hotel is located in the perfect location. It is on La Rambla which is one of the main roads in Barcelona. We were able to walk almost everywhere from the hotel which saved us a lot of money on taxis. The hotel is modern and since it is in a city the rooms were small. We had wished it had a pool to sit at like some of the other Barcelona hotels because the weather was beautfiul. The staff at the hotel were wonderful helping us to select restaurants during our stay. We would highly recommend eating at Rosa Vinya. It was a small restaurant that wasn't touristy and the food was amazing. 229679,Gougy,05/28/2007,Loved the Barcelona night 229679,MuiMuiHOngKong,05/22/2007,Be alrert! Unbelievable poor customer handling! Once in a life time happened to me.....in the 5-star hotel.........True Story happened on May 22; 2007: I was back to the hotel room and found that my glass was broken. Obviously; I did not break it so it must be someone fromt the hotel broke it by mistakes. I took the broken glass to the reception and tried to found out what's happening. It is very disappointing that they kept me waiting for like 2 hrs and the final answer was that no one was found responsible for this incident. In this case; I was absolutely innocent and helpless. Because to me; a serious short-sighted person; I'm totally blind without the glasses. I felt extremely uncomfortable and is really torturing experience.Would you choose one hotel treat customer like this? I'm absolutely indoubt. 229679,Bev72,05/14/2007,Excellent Location!!! I stayed at this hotel with a friend during a girly weekend break. Our hotel room was beautiful and had a great view of La Ramblas. The bed was the most comfortable bed I have ever slept in and the location was excellent near shops; great cafes and restaurants and only a 10 minute walk to the beach and marina. I can't fault this hotel - it was perfect. 229679,LadySpitfireKentUK,05/12/2007,If it suits your budget then do it..... Stayed in a Junior Suite in April for a long weekend. We asked for one of the refurbished rooms and we were not disappointed. Room had a main bedroom and a seperate lounge in which my son had a sofa bed. Both rooms and the bathroom had a TV. Bathroom was very modern and at night blue lights lit up automatically from the bedroom and lounge to guide you to the loo........ :)Although on the first floor the room was very quite if the windows were closed and Yes the air conditioning was working! All the staff were excellent; really attentive and friendly - we opted for the inclusive breakfast which was excellent and really set us up for the morning.Location on top end of Las Ramblas - excellent.Welcome drink from the bar and bottle of Cava in our room were also most welcome..... 229679,blubs99,04/30/2007,Location; location; location! This hotel has the best location in Barcelona; right on La Rambla and a short walk from all the major sights. We had a large suite with huge bathroom and a sumptuous buffet breakfast was included; which allowed us to skip lunch so that actually saved money.The room was very comfortable and the lighting; linens and amenities were excellent. Barcelona is a very exciting city; and being in a good location is crucial in my opinion.The staff was very friendly and seemed to go out of their way to be helpful whenever we asked for advice or directions.The only negative was a window in our room looking into the bathroom. I was with my wife so it didn't bother me; but I could see how it could be embarrasing. I don't know if this was common to all the rooms or unique in ours. 229679,bluewho,04/21/2007,Perfect Location! You cannot ask for a better located hotel in Barcelona. The Le Meridien; is centrally located on La Ramblas - the street that never seems to sleep in Spain; yet is a few meters off the road so that you never hear any sound if you don't want to.Really nice rooms. I love European stying so I enjoy these rooms - they are a bit small for the price but quite chic. Big 42 inch plasma in the bedroom and another smaller one in the bathroom. The room I am in on the club floor has a lot of funky recessed lighting and if I had one complaint its that even with all the lights on it's not very bright at all. Opening the curtain does the trick but then you've got a bunch of houses looking into your room.Stay here if you plan on going around town and yet need someplace safe to come back. Barcelona is notorious with pickpockets and this hotel is probably one of the safest places to walk back home without a hassle (since the street is always crowded). It's also perfectly located; the central square is a 2 minute walk away and from there you have every conceivable mode of transportation around town. I chose the hop on hop off bus that departs from there - buy the two day ticket; it's great value at 23 Euro. Overall; nice hotel; nice service and location location location. 229679,reviewguy,04/02/2007,Great location; great service; suites a little worn... View from the hotel room 229679,txsrc,03/17/2007,Loved the location We booked this hotel on Starwood points and stayed in early March 2007. They first gave us a standard room which was recently renovated. The king bed was VERY comfortable and we loved that; but otherwise the room was very narrow (making it feel small) and too high tech for us. Big flat screen TV on the wall and blue lights that go on and off as you walk around the room. Bathroom was okay with a large shower but no tub. We had a problem with the room in that the shower from above was leaking into our shower so we asked for a new room. I mentioned that my husband was a gold Starwood member and they upgraded us to a junior suite. WOW! We loved this room. Very large with a sitting area. This room was the old style which we liked better. Only problem is the mattress is extremely firm. (It hadn't been replaced as in the standard rooms) Didn't bother my husband but I had trouble sleeping until I figured out to pile the large pillows on top and sleep on those (true pillowtop!) I guess nothing's perfect but as we were there for almost a week; having the larger room was great.What we absolutely loved about this hotel was the location. Right on the La Rambla and you can walk to the Barri Gottic; Placa Catalunya; the port and two metros within minutes. (Don't be afraid to take the metro; we took it with no trouble). Lots of shops and restaurants within walking distance and so much atmosphere! I think this was the most perfect location of any hotel we have ever stayed in.As far as the air conditioning goes - it wasn't turned on yet. They generally turn it on in March but hadn't done so yet; so don't expect air conditioning in the winter months. The original room we had felt stuffy because it was on a lower floor with only one window. The junior suite was on a higher floor with two windows and with them open; we were very comfortable. Our room faced a courtyard so noise was no problem for us.Maid service was excellent. They serviced our room twice a day. Towels are huge and bed linens excellent quality. All in all a very classy hotel.Overall I would highly recommend this hotel for the location (right next door to Hotel 1898). Ask for a room higher up as you will get a better view and it will probably be cooler with the window open. If smallish rooms don't bother you; the new beds are great and probably most people will like the modern style.As far as restaurants; the Attic (across the street) was okay and Les Quinze Nits (in the Placa Real) was a bit better (expect to wait in line to be seated). Both were reasonably priced. We didn't eat at the hotel so can't comment on that. There is a grocery store next door and it's much cheaper to buy bottled water; sodas etc. there.We had some trepidation staying in Barcelona because of reports of street theft. I must admit that I was accosted in the Barri Gottic by two gypsy women who I think were trying to grab my purse. Luckily my husband was with me to throw them off me. We think I might have been targeted because I had a knock off of a designer purse that looks so real they probably thought it was the real thing. Probably not a good move on my part to bring that purse. Anyway I was fine and it wouldn't stop me from going. Barcelona is a fabulous city. Just be careful in crowded areas and hold on to your purse! 229679,tgv2,01/08/2007,NIce hotel We stayed for 4 night in a junior suite; with view on the Rambles. Nice big room on the 7th floor; no noise from the street but reconstruction work on the 8th floor was going on till 6 pm. Our suite was not yet renovated but still very nice.Breakfast was included in our package. If not included you will pay 鈧?28 per person; I think way to much for what you get. Positive is that breakfast is served till 11.00 am. And don't be surprised that your room is cleaned during your breakfast!Prices for the mini bar where also high. Coke for 鈧?4;75 excluding tax is very high. Better go to the nearby supermarket and buy it yourself. 229679,bas1st,01/08/2007,Good hotel on a perfect location! We've just stayed here for 4 nights in a junior suite and we weren't disappointed! Very spacious room on the 7th floor which faced the very busy La Rambla; but because of the double windows we didn't hear a thing of all the noise outside. The bathroom was large and clean and bathroom amenities were replenished every day; even when; for instance; the tubes of shampoo weren't fully used yet.The only two downsides of the room were the very (!) firm mattresses and the airconditioning that didn't seem to work well. No matter which temperature we set it on; the same temperature of air seemed to come out. There was some renovation going on at the floors above our room but there was hardly any noise from that. The turndown service was a nice touch and they even cleaned the bathroom again; replaced dirty towels and emptied waste bins after turning down the blankets.The breakfast buffet was ok; quite pricey (鈧?23) and we certainly wouldn't have used it if it wasn't included in the room price.Food and beverage are very expensive; even for a 5-star hotel! 鈧?5;50 for a (local) beer from the mini bar and in the hotel bar!The hotel staff at the front desk were very friendly and efficient; so was the staff in the bar. Staff at breakfast was ok; they seemed to be more friendly towards people who speak Spanish; but that was something we encountered in more restaurants.The location of the hotel is more than perfect: right in the busy centre of Barcelona with all tourist attractions nearby.All in all a good experience at this hotel! 229679,Christmasangel,12/14/2006,Wonderful Weekend From our 1st impression; we were not disappointed! Our rooms were superbly comfortable; the staff helpful the location fantastic. This is pure luxury for a weekend break; roll on next year! 229679,GoLeafsGo0907,12/03/2006,Fantastic hotel Reading other reviews; I was a bit apprehensive to stay at this hotel. Recent construction and noise from the street seemed to be the top complaints; though neither was an issue for me. I booked the hotel on points; and the staff upgraded my room to a renovated suite with a deck on the 6th floor. It is in an alley near the middle of Las Ramblas; and so everything was nearby. There were two computers with free internet access in the lobby; and a carrefore was just around the corner for quick food. 229679,SeaSamba,11/19/2006,Great Service and Location Room 529 Bedroom 229679,afreqtraveller,11/14/2006,good choice; with a couple of caveats Stayed at the Meridien Barcelona three nights this NovemberThe pro's: nice rooms; very friendly and helpful front-desk staff; good breakfast; nice beds and bedding; quick room serviceThe con's: the Spaniards love to smoke--make sure that your nonsmoking room is exactly that; beware of rooms on La Rambla side which can be noisy; it takes 10 mins to get a taxi although in theory they are parked right in front of the hotel; no gym due to renovationAll in all; a good value; it was our favorite property from among several Meridiens we have stayed at 229679,UTLonghorn2000,10/25/2006,Nice hotel; but don't use the concierge service We stayed in the Le Meridien for 5 nights in October as the final segment of our vacation. We took bus A1 from the airport directly to Plaza Catalunya and the hotel is a short walk down La Rambla. The hotel location can't be any better. The hotel is few minutes walk from La Boqueria; La Rambla is right outside your window; (if you are lucky enough to get one of those rooms) and 5-minute walk to the Gothic quarter. Also; if you follow La Rambla all the way to the end; you find yourself in an amazing marina. Since the hotel is under construction; there isn't any organization to storing luggage. There were luggage everywhere in the lobby and that seemed to be a permanent feature of the lobby. At our 2pm arrival; the only room with king size bed ready for check in faced the back alley. We took that room regardless. When we got to the room; she wasn't kidding that it faced the back alley. We were looking directly into other people's living rooms on the other side of the alley. The room is a decent size and the bathroom was great. Even though we didn't have a tub; the shower had one of those rainforest shower heads. The room came with all the niceties of robes; slippers; comfortable bed; clean linen; mood lighting and a 42-inch plasma TV. During our stay; housekeeping was very nice with daily turn-down service. If you have a don't disturb sign on; they always leave you a nice note to call when you are ready for turn-down service. The two computers with free internet access in the lobby is a great bonus. My main issue with the front desk/concierge service is that they insisted that we will get lost on our own and it鈥檚 better to take one of their tours when we had transportation questions. For example; we wanted to take a day trip to Montserrat and asked the concierge for train station location. They insisted that we will get lost on our own and not enjoy the trip; and it鈥檚 best to book a bus tour with them for 48 euro per person. On top of that; they would not provide any detail about the metro/train services we had asked. We ended up looking up the train service in our tour book and took a chance with getting lost. It turned out that the train station had BIG signs directing you to multiple daily services to Montserrat. It was a beautiful train ride up the mountain and the monastery was fabulous. It cost us a whoppy 12 euro per person. (BTW; we saw the route the bus would've taken; and it could not have been a comfortable ride). Just on a side note; hotel staff constantly stood in front of the hotel entrance taking smoke breaks or just hanging out there. For a 5-star hotel; they could do better than that to their first-impression. Overall; the hotel is in a great location; comfortable room; and free internet. But I think they could do much better for a 5-star hotel and for the price they are charging. 229679,HARPSUK,10/24/2006,Graet Hotel-Fantastic Location ! I was a little worried about some of the negative reviews for this hotel.However; we need not have worried ! It is a first class hotel in an excellent location right in the middle of Las Ramblas.Despite this you don't hear any noise at night so you have the best of both worlds. We only had Bed Breakfast option but the breakfasts were excellent - so much choice ! Also breakfast served everyday until 11.00 am - a fantastic plus for me. Who wants breakfast at 8.00 or 9.00 am when you are on vacation ?? Went with my wife and 6 year old daughter and the restaurant staff could not do enough for my little girl including giving her a gift pack with crayons/colouring book etc.No big deal to some I know but it is little things like this that make all the difference ! I cannot see how any other hotel would be better. I went to The Arts Hotel but far too pretentious and too far out of town ! Le Meridien is much better !! Go for it ! 229679,denealio,10/07/2006,Mediocre stay While the hotel is in a great location and the remodel is a great design; members of SPG program like myself continue to be dissapointed.Room:Contemporary modern style; with a lot of dark wood and red.Very nice bathroom with flat screen TV. Tub had a curved pad so you could lean back and relax.Safe too small for a laptop Huge plasma TV! Hotel General:Excellent location; so much withing walking distance. Unlike previous guest; I had no trouble finding the hotel as it has a large sign on the roof.Lobby looks to be last renovated (old elegant style)2 computers in lobby to print boarding passes; busy; but free.Internet in room is wired (no wi-fi); and 17 EURO per 24 hours. You can also do .50 cent a min.Grocery store around corner; plus many great bars; bakeries and places to get coffee (Oliva had amazing cappucino!) less than 1-2 blocks away.For cheapies; the walk to Placa Catalunya is easy and there you can take the Aerobus to/from BCN for under 4 EUR.The hotel is busy because of it's history; nice rooms and excellent location. However; they don't seem to take the SPG program seriously. 229679,morgen,09/27/2006,nice room this hotel is undergoing renovation at present but lot's of the rooms have already been altered. the room was spacious with really comfy beds. the bathroom was a glass cube in the room with a door that doesn't quite close- okay if you don't need much privacy! the only problem we had; which other reviewers have mentioned; was the maid entering the room on about four occasions without checking if we were in. this was annoying and happened early in the morning even when there was a do not disturb sign in use. we complained about this.the restaurant and bar badly need updating - to compete with the 1898 hotel opposite. lastly; the location is great. 229679,Braindrain,09/17/2006,Good location; tiny rooms More photos 229679,Serafica,09/16/2006,Queen for a day in Barcelona We all know Barcelona is one of the best destinations. It only got better while staying at the Meridien. Just of the Rambla giving me easy access to shopping and dining.However the maximizer to me was the room and the service of the hotel. Thoughtful and pleasant; putting 5 stars back where it has to be. The ultimate was actually the bed... dream on.Isn't that all you need from a hotel; great location; bed and service. I'll be back... 229679,JerriBlank,09/05/2006,Great hotel; just a few details need improvement but definitely a good choice The hotel is on La Rambla; right in the heart of where you want to start your trip as a tourist. It's a little hard to find; because the address is on the La Rambla street; but the entrance is actually on a side street. That annoyed me to start; the street address the listed right now has some construction so I wandered around for 10 minutes trying to find the hidden entrance.The room I had was enormous by European standards. I had a lovely balcony with a nice view. It was very nice to lie out on the balcony furniture and soak up the sun! I had a view of hotel 1898 across the street; I think they have a pool...lots of people on the roof...The bed was super-comfy; the room was nicely appointed. Stereo was great. Shower was great. The bathroom had a floor thermometer to heat the floor; but it did not work in my room.I would stay here again; I thought it was a terrific spot. There are probably better hotels; and there were a few kinks which is why I can't give it a 5 rating. 229679,laxcruising,08/31/2006,DIFFICULTY WITH FRONT DESK STAFF We checked into this hotel in the midst of all the recent airline security issues. All three pieces of our checked-in luggage were lost. We were staying at the Meridien for two nights prior to a cruise and were quite frantic thinking we might not have clothing for the cruise; etc. When we checked in at approximately 4pm we were told that the hotel had been sold out and the remaining non smoking deluxe room was on the first floor overlooking the roof of the lobby and the dirty skylight on that roof. We asked for an upgrade (members of Starwood preferred) and were told there were none. We were offered a smoking room with two twin beds. When that was too smokey for us; we were promised to be moved the next day. Needless to say; that never happened. The front desk staff was cordial; but I found them to be unhelpful and ungenuine. They told us that they would assist us with checking on the lost luggage. They only did so when we were actually standing at the desk . Even then; one staff memeber decided that he had been put on hold for too long and just hung up. One time I called to inquire and was told that the hotel staff had called the airline at 11pm and there was no news. I reminded him that the airline luggage office closed at 7pm and so they could not have called at 11pm and he covered by saying; oh; well; I am sure my associates have been calling throughout the day...... Needless to say; the loss of luggage was quite frustrating. If the hotel had not offered to assist; we would have taken care of the telephone calling on our own. But the fact that they offered and then really did not follow through at all (and even lied to me) leads me to a pretty low opinion of the property. The perception was that they truly had no esteem for their cllientele. I will not return to this property. 229679,ploughd,07/31/2006,Fantastic weekend My husband and I had the most wonderful time at the Le Meridien in Barcelona. We spent 2 nights there using it as a base to explore the city.The room was fantastic; the service was brilliant and the location couldn't be matched.All in all a perfect stay. One word of caution - use the DO NOT DISTURB sign as the cleaners tend to come round at about 9am which proved a little too early for us! 229679,pattyatips,07/26/2006,Some things to work on at Le Meridian Although the location of this hotel is very good; there are a number of other issues that need attention for the price. Yes; they will walk right in on you. No knock; no housekeeping call; nothing; even with the do not disturb sign. In addition; half the lights in our room did not work. Maintenance had to come in and change the bulbs. My elderly parents were in the room next to us and almost killed themselves trying to get into the bathtub; which is about 3 feet off the ground. They knew they were elderly and I guess just did not think of it. We ordered a Sprite for our daughter in the bar when our room was not ready and it was 4.50 euros; almost 6 bucks! Come on; for a Sprite? And don't count on the wake up call; because 2 our of 3 of ours did not come. The service downstairs is very good but they loose it once youve checked in. Very comfy beds; though; and great towne/linens. However; for this kind of money I would try elsewhere. 229679,pudycat,07/18/2006,Nice Place The hotel is nice. Great location; right on La Ramblas; near the outdoor market. I read some comments about this hotel being noisy; but I had no problems with noise from the street. There was some noise from some construction next door; but that was more in the lobby area than in the room. My only complaint was the almost RABID afternoon turndown service. More than once they just walked into our room (no knock before; no hello? - nothing). Just put a key in the door and actually woke us from an afternoon nap with a housekeeper standing in the room - Happend twice - the same day. I highly recommend using the 'Do Not Disturb sign. Didn't know those were so important...Other than that; the housekeeping staff was great - always had clean towels; service was prompt; great beds (all down); etc. Modern rooms. Huge bathroom - even for US standards. And great showers. Also; there are no clocks in the room; so bring your own. I heard some complaining about missing a few wake up calls; so don't rely on them. 229679,WalterNC,07/10/2006,Great Hotel I loved Le Meridien in Barcelona. I think the location is great - very close to La Ramblas. The hotel was very quiet. Concierge service was great with great dinner recommendations. Rooms were very clean with terrific housekeeping service and turn down service. Robes and slippers in the rooms with chocolates on your pillow. The bar was a little pricey; so beware. 229679,ATripAdvisorMember,06/17/2006,Tradeoffs This location has huge tradeoffs. The good news is that this is a convenient tourist area with amusing sights such as street performers. The bad news is that the area also attracts activity such as pickpockets and other mischief. Factor that risk into your decision whether to stay near Las Ramblas. 229679,JackSD,04/20/2006,Sleek; convenient; quiet... The Meridien Barcelona is reminiscent of other Meridiens in other cities in Europe and North America; in several respects: It is very comfortable; without being decadent; it is modern and sleek; without being soulless; but the service is rather corporate and detached. Quiet rooms are available on the back side of the hotel; the beds are plush; and the bathrooms are right out of a Malibu beach house -- broadband connections in each room are reliable. The location; of course; is ideal; with the entrance on a side street steps away from La Rambla. My only complaints were the overabundance of motion-detecting fluorescent lighting and the Las Vegasy red-and-gray color scheme in the rooms -- both of these features are a bit pretentious -- as well as the quality of food in the dining room; which was surprisingly mediocre. But for business travelers who don't need to fall rapturously in love with a hotel; this place makes up for those drawbacks with its efficiency and comfort. 229679,jennifer91001,04/18/2006,Amazing Hotel; Wonderful Location We only spent one night in this hotel as our flight was cancelled and we had to find a room for one night. We got a great rate of 180Euro which included all taxes by making a reservation at the airpot. The tourist service located inside the airport right beside the huge statue of the horse let us use the phone. After some haggling with the reservation clerk and saying no thanks several times the deal was struck. We took the aiport bus 3.60Euro and got off at Placa de Cataluna and after a short walk down Las Ramblas we arrived at the hotel. It looks plain from the outside but it is amazing inside. They have flat screens in the room and the bathroom which has interesting frosted glass walls and doors. I enjoyed my one night at this hotel and hope to return someday. 229679,gazza53,03/27/2006,Great location and good service in Barcelona Just got back from a long weekend at the Meridien. We had a really enjoyable time and the hotel contributed to this - except for a few small quibbles. The hotels' location is both a strength and a weakness. The convenience of being right in the heart of things is great but there is no denying it's noisy. The staff from check in to doorman to bar /restaurant staff were unfailingly pleasant and helpful. Our room on the second floor looked great at first glance - large bed ; huge plasma screen tv etc. However there wasn't much floor space left over. The bathroom again looked great - until you tried to use it. The design of the sink and taps is very poor - the tap is incredibly sensitive which combined with the shallow sink is an excellent recipe for getting an unexpected soaking. Then there's the bath tub/shower - the side of the tub is so high that it is extremely dificult to get into the shower. Also we weren't very impressed with the etched glass walls of the bathroom as anyone stood in the public corridor could easily see into the room if the door was opened for any reason. Triumph of form over function. On the up side the breakfast buffet/service was excellent and the entertainemnt in the bar was very pleasant for a quiet night cap.Barcelona was it's usual blowsy self - to borrow a quote from a well known sports bar chain the Ramblas is tacky yet unrefined. There was a lot less of the belligerent begging that I saw last year - maybe because it's early in the season. One point to note is that Sunday afternoon is not a good time to visit the Ramblas - most of the bird stalls packed up after lunch and a lot of the living statues were gone by 3 pm. A couple of restuarant recommndations near to the Meridian - Les Quatre Gats (Carrer de Montsio?) and Les Quinze Nits (Placa Reial) - people start queuing for this one before 8 even though it doesn't open till 8:30 - very popular with locals. On the other hand Los Caracoles seems to have gone downhill - very poor service and food not so good as I rememebr. If you have kids the Hard Rock is worth a visit - really fine range of memorabilia - although it's probably the loudest HR I have ever visited!! 229679,klbklb,03/19/2006,Loudest Hotel I ever stayed at My first clue was when I walked in and the lobby smelled. Great location - about 1/2 block from Las Ramblas. The problem with 1/2 block from Las Ramblas is that it is the loudest hotel I have ever stayed at. It felt like Mardi Gras was happening inside my room. The beds were low to the ground and fluffy and the air conditioning could not work so we were so hot. Car doors slamming and people screaming outside your window all night. We woke up and moved to a hotel down by the water. The bathroom is in the middle of the room with etched clear walls. 229679,fracanz,03/03/2006,Great experience Well I must add another excellent review鈥?This is a very comfortable hotel; really good value for money. It鈥檚 located in the very heart of Barcelona; La Rambla; and it is very easy to move around from there. My girlfriend and I went there to celebrate our anniversary and we really enjoyed our brilliant choice. I would recommend it to any person who wants their holidays in Barcelona to be just as they should be鈥?FANTASTIC! Breakfast was very good. Room has plenty of nice details and I particularly enjoyed taking a bath watching the bathroom LCD TV. Receptionists very welcoming. 229679,Ozzard,02/08/2006,Living as a Queen Stayed during the renovation and got upgraded to suite with balcony. Overwhelmed with luxury; comfort and service. What a breath taking view of the city. Our visit was a surprise to my wife and became something she will not easy forget; Love it when you treat me as a queen.Reception and concierge took all time and covered the details. The bar was heart warming with considerate music and quality cocktails. The room was spacious; has a nice balance between classic and modern and the bed was hard to get out of. Hard to imagine that downstairs the world was racing by when upstairs silence gave a royal calmth.The combination of luxury and location on the Ramblas made it the ideal stay for a romantic but active weekend in the centre of Barcelona.We'll be back. 229679,Nige460,02/07/2006,Super Base for Las Ramblas We stayed here for three nights (Thursday to Sunday). Having read some of the reviews we were a bit apprehensive. We need not have worried - what a super hotel! From the doorman rushing to our Taxi to open the door/grab the bags (the ever present security man opened the Hotel door for us whilst he was doing this) to the Receptionist who gave us brochures and maps and instructions after checking us in (imploring us to come back anytime and ask if we wanted anything else - restaurant suggestions; further info on Barca; whatever) to the Barstaff who served us whenever we called in for a drink; the Staff were all superb. Even Staff bumped into in the lift or corridor spoke without fail with a cheery Hola or Buenos Dais!The room (fourth floor) overlooked the street below; fair enough not much of a view; just the Hotel opposite; not much to see each way; but we didn't go to Barcelona to sit in the room and look out of course. The room was great in other respects; huge plasma TV; further plasma TV in bathroom; turn down service; Tea coffee / well stocked mini-bar; very comfortable bed; enough storage space; iron board etc. heating air-con which worked as the controls said. Brilliant shower!Sorry to say we never tried the restaurant; not even for breakfast as we were out so late at night; but others we spoke with found it fine. Breakfast in a Cafe on the Ramblas was fine for us; except for the beggars coming up to our table - the Waiters left them to it and we felt should have moved them on; some were quite intimidating. (Not the street performers - they are different to the Beggars and at least do something before holding their cap or bowl out).On another food note; we had Los Caracoles Restaurant in Calle Escudellers highly recommended to us prior to our visit; we like to think we are restaurant connoisseurs and frankly we found this restaurant extremely poor to say the least. We went on the Friday night to a pre-booked table that I took the trouble to ring and book over a week before hand from the UK; however we were crammed into a pokey corner and experienced poor service and very poor expensive food. We felt on leaving that it was a case of rush people through as quickly as possible to make way for the large queue waiting speculatively for a table in the bar. After all; most are City Breakers who probably wouldn't come this way again!We love the Ramblas and spent a good deal of time watching the world go by from a cafe table with either a beer or a coffee. It was about 20 yards from the Hotel door to being on the Ramblas if you like the area.Back to the Hotel; the piano bar late at night has a couple performing songs (up to 1am) and stays open until 2am; with as mentioned above great Staff to look after you. We like to sit at the bar and chat to other guests; being a 5* hotel stools weren't on offer and you sit at tables for 2 or 4; and the drink prices were very high; but what the heck; you expect that when you book this calibre of Hotel.In summary; excellent; and we would probably stay there again rather than risk trying somewhere else if we went to Barca again. Two things I would add to the Hotel if I were the Owner; a gym and a pool (if they have anywhere suitable to put them). Sorry; didn't get any photos of the Hotel! 229679,pappounick,02/02/2006,Felt very welcome LOCATION ! LOCATION ! LOCATION ! My wife and I stayed there from 1/8 to 1/13 and were overjoyed. The airport bus at 3.6 euros was a breeze and only 3.6 euros. It left you off near the top of the Ramblas only a short walk to the Meridien.We found it more convenient to taxi back to the airport on our return at 25 euros. The room was a little noisy in the early AM but we got used to it. The bed was enormoud and comfortable. The pillows fantastic. The bathroom was ultramodern; plenty of shelf space;anice deep bathtubto soak in. It had an adjustable backrest. It also sported an honest to goodness a real efficient American shower. Continental breakfast was obcenely priced; but the buffet breakfast was lavish and a comparative bargain. The staff was agreeable and helpful. the price of 179 euros plus seemed fair. Would look forward to returning. the hotel did not seem very busy 229679,Tokyite,01/14/2006,Great hotel. Highly recommend it to friends The hotel is in great location for sight seeing and shopping. The reception staff are the best that I have come across in Spain (Stayed at Westin Palace in Madrid; Westin Alfonso XIII in Sevilla and Paradors;etc).They are going through renovation right now but the service of the reception staff made up for everything. 229679,ATripAdvisorMember,01/14/2006,5 Stars All Round!! Stayed for 2 nights from 15 December 2005. Reception were very welcoming and upgraded us to a Suite on 7th floor with 2 balcony views of La Rambla - what a view - and a sunrise! Maids were very nice and quickly upgraded our room to accommodate 3 people. Bar staff were great and so friendly - really made us feel welcome. Live music was wonderful both nights. The room was amazing - ultra sleepy beds and great CD and plasma. Bathroom was luxury with all the little extras and fresh flowers everyday. Loved the choccies on my bed! Location fabulous - central for everything and right on top of Starbucks for our morning coffee. The only place to stay when we visit next time. Had the best time with my 2 wonderful sisters!!! 229679,ATripAdvisorMember,12/21/2005,Lovely hotel - Great reception staff The hotel was being refurbished and we had a newly refurbished room which was pure luxury. Great bathroom and bedding. The reception staff were really helpful and we would recommend this hotel. Also a great location.We always use this site to check out hotels before going on holiday and we think the reviews are the best guide. 229679,ATripAdvisorMember,12/12/2005,Great Location; Great Staff; Great Stay !! I visited the hotel for business purposes; I found reception to be very helpful; the bedrooms very comfortable and had all the modern facilities I would expect from a hotel of this standard. The bathroom was great too; had all the girlie things I would expect.! I found all the staff very professional and friendly. The hotel for me was in a great location; great for my pick up point and great for shopping in the evening; which I felt extremely safe doing on my own. The hotel is going through re-furbishment whilst I was there and I found it didn't disturb my stay at all. Once finished the hotel will be fabulous. 229679,ATripAdvisorMember,12/07/2005,Charming central hotel We decided to spend a long weekend at this property due to its excellent location and only can highly recommend it: High quality service; extremely nice and helpful staff; caring a lot about our concerns regarding the refurbishments (we had been advised about those before; however we were surprised that we almost did not notice anything). The rooms were great; cozy and confortable. The TV with plasma screen and modern bathrooms are really stunning.... Alltogether an unforgettable stay! 229679,Chabelita,12/07/2005,What Else Do you Need?! I went to Barcelona last week with some colleagues for business purposes; and had the most pleasant stay at Le Meridien Barcelona. The Location is superb; Staff was extremelly polite; very professional and well trained. The concierge was a must booking all our tapas dinner and taxis always on time; extremely helpfull! We were advised that the hotel was undergoing refurbishment prior to our arrival but; to be honest; we hardly noticed it. The room excellent with brand new luxury bathroom. 5 STAR! What else do you need?! To Stay Few More Days! 229679,lass,11/08/2005,Couldn't care less Good location and that is all. During the stay the hotel was undertaking major building works - and we are talking here about; for instance; walls being knocked down. The services were also curtailed; as the hotel was not able to function properly. However the hotel still charged full rates.The supposed new deluxe rooms are very small in comparison with other hotels in Barcelona and the value is therefore very poor despite the location. We found staying in the room both hazardous and unpleasant. The fittings are similar to cheap retail store fittings (dark wood laminate) and the d茅cor induces feelings of depression. Really it was design nonsense of style over practicality. The best part about the room was being able to leave it.Complaints to the hotel were met with arrogant compliancy. They probably think that there are enough new customers not to worry. My advice is to go elsewhere; you will be much happier. 229679,ATripAdvisorMember,10/22/2005,Fantastic hotel and unbeatable location I just experienced the newly renovated rooms at this beautiful hotel and was totally blown away. The most comfortable bed I ever skept in; huge flatscreen TV and a beautiful bathroom with rainshower and extra TV. The location right in the Ramblas is unbeatable and the service was attentive and caring. I loved every second of my stay! 229679,Brad08,10/04/2005,Charming stay in Barcelona My wife and I were in Barcelona for 3 days. We got a good deal at this otherwise pricey hotel. The rooms and service were really fantastic; especially by European standards. We got a very nice room; luxury bathroom and nice amenities. The location of this hotel is where you want to be if you are calling Barcelona. All landmarks; shops; night life; theatres are next door or at a stonethrow away. The staff was courteous and always helpful. The turndown service with hotel slippers and chocolates made us feel very special. The concierge were helpful in confiming our flights to Rome and making reservations for us in local restaurants (nice tapas restaurants!). Try to have breakfast included; as it is a very nice European spread; inclusive of cappuccinos or whatever you want. The hotel is quite historic. If you are looking for a place which is charming; does not feel like a typical large chain; and is luxurious; stay here. 229679,ATripAdvisorMember,10/03/2005,Okay rooms; horrible restaurant... Now we know why the Mediterranean suites were so cheap. The room itself is nice enough (with a large bed; deep loveseat and chair; Mediterranean-themed carpet and wall colors; decent-size TV; etc...); but the views from the terrace can be marginal (unless you like looking down on alleyways; tin roofs; and into other people's apartments nearby); and the air conditioning doesn't seem to work.Oh; and the hotel doesn't have any fans. Fortunately; there is a supermarket a half-block up Las Ramblas (on the same side of the street); owned by the Carrefour consortium (which means it's much like most any other major supermarket chain you might encounter in Europe). On the first floor; they've got fresh vegetables; drinks; personal grooming products; electrical equipment (including fans); etc.... Make sure to check your bag in at the front desk before you enter the store; and keep in mind that if you're going to use a shopping cart that the only way downstairs (to all the packaged food; dairy products; fresh meats and cheeses; etc...) will be the elevator on the right; and is not well marked unless you're looking up at the signs above your heads. Otherwise; you'll want to stick with a hand-basket and the escalator or stairs.The bed in this room is amazingly hard -- the hardest bed I think I've ever tried to sleep on. I'm not sure; but I may have had a softer bed at times in the past when I was camping; with my sleeping bag on the ground. Or when I was crashing with friends; laying directly on a hard concrete floor with a thin layer of carpet. But my wife is absolutely in love with the pillows -- they give each of you a huge two foot by two foot back pillow; and a smaller pillow to use while sleeping; and they are high quality down/feather.But why have a nice bathroom with lots of marble and mirrors; if you're going to get a sewer stink? We passed a sewer on Las Ramblas; so we know for sure what that smell is; we just can't be 100% certain where it's coming from in the bathroom. And why have just one bar of soap in the bathroom? Don't you want a large one in or near the bath/shower; and a smaller one near the sinks? After you've washed yourself in the shower with the large bath bar; do you want to use that same bar again to wash your hands or face in or over the sink?Note that the shower is very powerful (enough to hurt; if you turn it on full strength); and can get very; very hot -- Think McDonald's coffee hot. I like hot showers; and I like long showers. I could only turn the handle very slightly past the halfway point before I felt like I was being scalded. And the hot water never ran out. The tub is also very deep; but is made out of plastic and was rather disconcerting to feel it moving underneath my feet. I later decided that it was intentional to have the floor of the tub have a slight give to it; to make it feel a bit softer and more comfortable. It also has raised spots spread throughout; which I presume is intended to have some sort of massage effect on your feet. The electrical power in the room is also marginal -- we lost all power earlier today; but we're not sure if it was a breaker that flipped or a result of the construction. We were leaving at the time; so it didn't really matter. But I would be very concerned if that kind of thing happened when we were going to be in the room for a while. Tonight; we've noticed that all the other lights in the room will flicker when you turn on another electrical device.Also note that most of the lights in the room are compact fluorescent; which tend to give off a kind of greenish glow; and don't put out a lot of light. If you have seasonal affective disorder; or get depressed at night if you have bad lighting; be warned. There are lights on the terrace; and they can feel pretty bright at night.The light switch by the door controls the power to the small halogen lamps in the ceiling near the door (over the desk); but also controls the power to the small halogen lamps in the alcoves and the floor-standing halogen lamp in the bedroom. Unfortunately; the floor-standing lamp is fairly weak (I'm guessing 100 watt or 150 watt; instead of the standard 300 watt). It took us a while to figure out how to turn on the floor-standing lamp; and even had the engineer come up to take a look at it to see what needed to be fixed.Avoid room 627 at all possible costs. It is long and thin (and weirdly shaped); with a tiny breakfast/living area at one end; and a tiny bedroom area at the other (just barely large enough to contain the bed). The air conditioning does work well; but it drips -- make sure you don't put anything underneath the vents on the ceiling in the hallway area.This room may have two TVs (one in the living area and one in the bedroom area); but the one in the bedroom area can't display any of the on-demand movies or other special content. You can get the small selection of satellite TV channels; and that's it.The one saving grace of room 627 is that it has a much larger and nicer terrace than any of the other Mediterranean suites; with views of three sides of the hotel. The other suites on the sixth floor look out mostly onto other nearby buildings.As far as the food is concerned; the room service menu is very minimal. The soups have been good; the single-serving size margarita (only cheese; no sauce or other toppings) pizza is hand-tossed thin-crust style (which my wife likes but I don't); the club sandwich is very good; the chicken with green tagliatelle pasta was okay.But whatever you do; do *NOT* eat dinner in the restaurant downstairs. It looks nice enough; the dinner is buffet-style (which my wife and I thought we would appreciate); but the food itself was marginal at best. It took me a long time to figure out when I last had cafeteria style food that was worse -- I had to go back to school lunches that I had in sixth grade; and even some of them were better. And the restaurant downstairs is Euro-style expensive; with dinner for one person running something like 30 Euros.The bar looks nice; and they're supposed to have live entertainment Tuesday through Saturdays. We haven't actually done anything there; but I think it would be hard to screw that up too badly.If your room is on the fifth floor or below; you have two elevators to choose from. If you're on the sixth floor or above; there is only one elevator; which is apparently also shared with the staff. You can get three people in one of these elevators; but that can be a tight fit. 229679,ATripAdvisorMember,09/30/2005,Fantastic new rooms Just visited on business this renowned hotel. I was thrilled to stay in one of their recently refurbished rooms that have turned this hotel in one of the most elegantly designed in Barcelona. The quality of the matress; pillows; rainshower and generally the materials used throughout the room are superb...its been years since I have slept so confortably. Added benefits are a huge plasma TV; a very confortable red armchair; a blue night light that guides you to the bathroom without disturbing your partner and a userfriendly lighting system. I also found the complementary shower gel to be very envigorating. Cannot wait untill the public areas are refurbished. If they are going to be anything like the rooms this will surely be the best hotel in Barcelona. Overall the staff were very helpull; above the level that you would expect from a five star hotel. I strongly recommed you vist this hotel! 229679,MakeYouHumble,09/19/2005,Nice rooms; horrible service The rooms are nice - what you would expect for a hotel of this class. However; the service is non-existent. First; when we checked in; there was nobody available to help with our bags. Then; they gave us a room with 2 double beds; even though we reserved a room directly through the hotel website requesting a king-sized bed. We immediately asked to change rooms; but they had no king-sized beds available and they would give us a new room the next day. The next day; I called again and the front desk had no idea I made the request the day before. After some arguing; they relented and gave us a room with a king size bed. Also; the concierge made us a reservation at the wrong restaurant; and they were unable to help us rent a car. The final blow was when leaving; we requested a taxi to the train station. The taxi driver and the bellhop appeared to know each other. The driver charged us 18 euros for what should have been a 9 euro taxi ride. We suspect the bellhop got a cut.A lot of people complain about the noise; but fortunately both rooms we had were not facing Las Ramblas; so noise was not an issue for us.If you want to stay in a luxury hotel; stay at the Arts Hotel; or any of the luxury hotels on the Diagonal. Le Meridien Barcelona is a rip-off. Also; while we thought the location directly on Las Ramblas was convenient our first night; we realized later it is not worth staying right smack in the middle of everything. There are plenty of luxury hotels that are in safer areas (especially around Rambla Catalunya) and are walking distance to Las Ramblas and the Barri Gotic. Don't stay here! You will be sorry! 229679,nonena,08/29/2005,BEWARE: You will regret staying here. The noise is unbearable. I just returned from the Le Meridien Barcelona. What a horror! The noise is unbearable. It makes you want to jump out the window! It's horrible beyond imagination. It is a constant; extremely loud; pounding; from which there is no escape.Worse yet; before I went; I asked if there would be noise; and was told 'no'. I was told that the renovations were finished. Apparently; their goal is to now finish sometime in mid-2006. Personally; I wouldn't believe them; and I would avoid this hotel for a long; long time. They lied to me about being finished with their renovations; when there are no where near finished. How can they be trusted? Renovations of this scale can last for years.This is the first time I have every posted on a travel site. I tried to get out of the hotel as soon as I arrived; but could not for 2 days. I asked for another room; but was told that all rooms are just as bad. Le Meridien should shut this hotel down with this much noise. They are milking people to cover their expenses; but not providing a place of quiet enjoyment. When I suggested a reduction to the rate based on the noise; the manager became insulting and accused me of trying to get something for nothing and abruptly said that no discount whatsoever would be provided. I was shocked at the manager's rudeness; but promised myself that I would post this review so that others would be forewarned. You would be better off at a quiet 2 star hotel; than this terrible hotel. There are many; many; less expensive hotels all around this hotel. Stay at any other hotel!The renovations start early in the morning; and go late into the day. It is a constant sound like metal slamming against stone; and it echos throughout the hotel. Forget about sleeping in; and forget about an afternoon nap. It's a bad joke. Le Meridien as a chain; has/had a decent reputation; but this place is terrible and the management is rude. You should have seen the front desk. The customers were lined up complaining all around me. Every time I went by the front desk; people were complaining. The staff is oblivious to the customers' complaints. They just do not care. They know exactly what they are doing: They are calculating that it is better for them to take in the cash flow at the cost of alienating the transitory tourists who stay there. It really should be a crime what they are doing.Barcelona has so many hotels. Don't be suckered into staying at this hotel like I was! 229679,Anonymous046,08/10/2005,Beware of the renovations We booked our trip to Le Meridien on a last minute deal; hoping for a comfortable (at least) stay in a 5* hotel in a great location.We were dissaopinted on arrival to find that due to the renovations; our room was not ready for us. We were put up for the night in a hotel opposite (Hotel Montecarlo - absolutely impeccable may I add). The room we were given was a beautiful suite; and whilst this was a nice compensation and the staff did all they could; it didn't really make up for being unable to unpack and relax properly. We had to check out of the replacement hotel the next morning; but were told that our room in Le Meridien would not be redy until 2pm. This was understandable; but waiting for our room to be ready was not how we would have planned our first day in Barcelona. We pottered about in lovely Barcelona until 2.30pm; at which time our room was still not ready. We had been upgraded to a suite; and were told that as it was a larger room; it would take longer to clean. It was finally ready at 3.30pm. We were happy with the room (though it was not as good as the other hotel); but mostly as it meant that after 24 hours in the city; we finally had somewhere to shower; rest and avoid the sweltering midday sun. The ceiling had a large stain on it; and the room was a little average; if larger than we had expected. Whilst we could not have any complaints about their service; it does not make up for the fact that we effectively lost a whole day in Barcelona (out of three - a large proportion of our trip) waiting around for a room. I would advise you to hold off from staying at this hotel until the refurbishment is complete. You will have no problems otherwise; as the hotel is absolutely fine; but I would still say that it lacks personality. The location is great and the rooms are quiet despite being on La Rambla. My final remark is that on our last day (having not been woken up by the wake up call we ordered which never called!); we were presented with a bill for the other hotel we had stayed in. Of course this was resolved but 5* service it was not. If you have already booked; don't be alarmed; you will have a pleasant stay; but just be aware that the renovations are still underway. 229679,Msk6261,07/25/2005,Will be more Above Average when remodel is complete We waited and waited and snagged 2 rooms at the Le Meridien when we found a good price. The deals are out there. I think we were in the midst of a heatwave in Spain. We arrived to find a hot; hot lobby; hot; hot hallways and hot; hot elevators but really cool rooms (both style and temperature)! Seriously; the common areas were unbearable. The newly remodeled rooms are modern and great. Awesome beds; interesting lighting and fixtures. It took some time to figure out the multitude of lighting choices (switches everywhere would do different things every time you used them) and the workings of the tv were a bit of a puzzle (it would stay on or not turn on). GREAT shower; Plasma TV too. The air-conditioning in the rooms worked perfectly and the rooms were quiet enough so that you could not hear other guests. Especially when the windows were closed; you could barely hear outside noise. You could; however; hear construction in the hotel and across the street (the contractors on that building chose to take their coffee breaks sitting on the roof of their adjacent building to watch the goings on in the hotel rooms) but that won't last forever.They offer free admission to an excellent; top rate gym/spa facility with an indoor pool but it is a 10 minute walk away.The common areas were not inviting to relax or hang out in. That was dissappointing since we were traveling with friends and found ourselves just retiring to our seperate rooms. We did see some famous people who were there as guests. The restaurant was very average (even for breakfast) but they are building a new one right on Las Ramblas. The staff was incredibly helpful and made some excellent; non touristy recommendations.We sought out the Le Meridien because of it's class of hotel (listed as a 5 star) and it's proximity to Las Ramblas. Consequently; it's kind of a contradiction. Las Ramblas sure has the activity level we were interested in but it's kind of on the seedy side. Although we never felt our safety was at risk there is a bit of an element there.We found ourselves walking up passed the Placa Catalunya and spending our evenings on Rambla De Catalunya (higher up on La Rambla) or Passeig De Garcia where the nicer cafe's and stores are. I think a better choice would have been to stay there and visit the Las Ramblas madness for measured doses.Not unhappy with our choice but we might consider a different location next time. 229679,ATripAdvisorMember,05/22/2005,Great hotel in Barcelona We wanted to be near the La Ramblas shopping cruise pier. This hotel was all we wanted much more; just steps from shopping the exciting La Ramblas mall with all the street performers; large grocery store; great produce market place; restaurants; Metro station 5Euro cab ride to the cruise pier. Smart; new; super clean Art- Deco rooms; state of the art plasma TV; HUGE bathtub w/fancy back support so that you could watch the 2nd TV in the bathroom; the BEST most comfy down pillows bed (pillows were not available for purchase; because we inquired) beautiful bath amenities. Friendly front desk staff bellmen; all who spoke English; all staff also served as concierge information desk; which the hotel lacked. Most unique feature in our room was that when you got out of bed to go to the bathroom at night (in the dark); there was some kind of sensor that turned on a soft blue light on the floor and in the bathroom! We had the $25 buffet breakfast that included all you could drink Cava (Spanish champagne); a little pricey for what was offered; but food was fresh good; friendly servers. Our only regret was that we only had time to spend 1 night here before our cruise. 229679,Ancon,05/11/2005,Simple; complicated and expensive.... Stayed in this hotel for 5 days; early in April. Called ahead to verify they had aircondition rooms and the answer was yes. Upon arrival; try to set the AC to cool the room; but didnt work. Called the front desk and the answer was that they did have AC but that it will not be available until the end of the month. Therefore had to sleep with the window open; lots of noises from people at La Rambla; garbagge truck at 4:00 am and other nightly noises. Bar was very expensive; 2 drinks and a couple of entrees was $70.00. Staff not very friendly; would help you if asked; but they didnt went out of their way to help. Hotel was under renovation. Rates are rather expensive; but so are other hotels in Barcelona; US$ to Euro dosent help either.They have 2 PC's with internet in the lobby; that was nice and in the room the best thing was the bed; very comfortable.The area is not very good; has changed a lot for the worse. NOT a family hotel; and I would probably stay at another location in the future. 229679,sonjin,04/29/2005,modern hotel in the heart of downtown Barcelona My two toddlers; my husband; and I stayed in a suite at Le Meridien; Barcelona. Service was great; with turndown twice/day; chocolates on bed every day; great amenities and the room was very spacious - enough to accomodate a king-sized bed; a cot; and a crib without feeling cramped. It is located right in the heart of downtown Barcelona with many touristic attractions within walking distance or a few minuites in a taxi ride. The street is very very busy; but the hotel does a good job of blocking out the noise once windows are closed. It was great for us also because a market is located right next to it - for last minute needs of milk; juice; diapers; etc.The only thing about the hotel that was less superb was the restaurant and brunch. The breakfast menu is not impressive for the price; and the decor is too homely/country-style which is not in accord with the rest of the hotel (The lobby and rooms are decorated in sophisticated modern style).Parking is also additionally charged and fairly expensive. There is no pool or gym or spa on site. 229679,Amalie,04/28/2005,Very Shoddy Very unimpressive. The hotel is undergoing a refit. I stayed in a recently refurbished room. It looked great; was clean etc. It failed however on all the bits that make a difference. Morning alarm calls never happened (I overheard a number of guests complaining as they missed or were late for meetings!. The appliances (phone; plasma screen TV etc) were all being repaired when I arrived and did not work after the electrician left. The sound of heavy drilling started at 08.00 and continued throughout the day. For the money there are better places to stay 229679,ATripAdvisorMember,04/25/2005,Wonderful! Having telephoned Le Meridien at 1800 hrs having checked out as quickly as checking in at a nearby hotel which was a dive; we had a fabulous time. The staff were attentive; the rooms spacious to say the least (we got a great deal as a late booker on a couple of suites); the piano bar relaxing and the location excellent. Highly recommended. 229679,ressYorkshire,04/20/2005,Brilliant hotel Stayed in the hotel as a special treat for my husband and I . We could not fault the room with own private terrace giving views across Barcelona. We could easily view La Ramblas; the Olympic stadium; cathedral and port with out leaving our room. The staff were excellent and could not do enough to help. The breakfast was pricey at 23 euros for continental breakfast but the mini bar was reasonable and well stocked. You may need to do some weight training to be able to wear the very heavy; fluffy bath robes and you may need a compass to find your way around the very large beds but the chocolate left by the bedside every night helps to keep your strength up. Our daughter also loved the teddy bear we brought back for her. Didn't eat in the restaurant but the menu looked varied and reasonably priced. Drinks in the bar were also averaged priced and you get free nibbles. 229679,Intrepid1,03/19/2005,Excellent Hotel Just completed a short stay post--renovation (the hotel re-opened on March 3; 2005) and found the establishment to be excellent. We got an internet deal on a king-bedded room (which otherwise would have run to 390 Euros per night..pricey by most folks' standards I am sure) and were very pleased with the accommodations. We particularly like being in/near the Gothic Quarter so this hotel offers a perfect location for us. La Ramblas can be quite noisy yet we heard absolutely no noise in our room whatsoever.I researched various other establishments and on previous occasions have stayed in the nearby Colon which has an unbeatable view of the gothic cathedral. However; the current scaffolding on the cathedral prompted us to look elsewhere for a place to stay. The LeMeridien now far surpasses that hotel in terms of appointments; etc.; and the staff were absolutely helpful and responsive in every way.I find it interesting that MANY Barcelona hotels pointedly like to brag that they are near La Ramblas. Why stay near when you can stay right there? We will definitely return to this hotel in the future and already have a reservation for July 2005. 229679,ATripAdvisorMember,10/18/2004,Beautiiful room; beautiful view My wife and I stayed here for four nights in February 2004. Our room was probably the most beautiful we have ever stayed in -- and included a small balcony overlooking Las Ramblas; which was a special treat. I am surprised that some reviews have complained about chipping paint; and a run-down appearance. Perhaps the hotel has been renovated since those reports were written. Our room was spotless and spanking new. The decorating was modern and new and clean. The bed was very comfy and the bath was spacious and modern. I believe we were given a more luxurious room than we paid for -- it was a treat. The staff were fine; but we didn't have many dealings with them. I recommend this hotel without hesitation if you want to be in the heart of Barcelona and stay in comfort. There are cheaper alternatives; but you get what you pay for. We wanted to treat ourselves and we did. 229679,ATripAdvisorMember,08/13/2004,Great Hotel; Great Location; Great staff I just spend a long weekend in Barcelona. A fantastic hotel in the best location. How can you choose any other location in Barcelona?. Basicaly the top 10 attractions of the city are within a 5 minute walk!. And the shopping!. I handed over the shopping bags to the doorman every hour or so to not to have to carry so much. That is convenient shopping. Furthermore the staff is very helpful and friendly ( and for real! ). Everything in the hotel just works. You do not get any no. No hassles. We had a great room overlooking the always busy Ramblas; and not a noise to hear. I will go back for sure! 229679,ATripAdvisorMember,07/15/2004,3 star for 5 star price Although we liked this hotel for the location it was in no way a 4 or 5 star hotel! We were highly disappointed when we checked in and attempted to cancel our reservation but they wouldn't allow it so we were stuck there. They gave us an upgrade to a slightly better room but the bathroom was still very old and seemed dirty even after cleaning; there was no clock in the room; the wake up call was 25 minutes late one morning and there is no concierge. The staff attempt to give restaraunt recommendations but they didn't match up with what we were looking for. 229679,lass,05/29/2004,Great hotel Would echo previous comments - a very good hotel indeed. We stayed for 2 nights in an executive room (expensive at 300 Euros but there was nothing else available - we moved from other accommodation at the last minute) and it was immaculate and very big with a great view over the rooftops. There was a huge marble bathroom with underfloor heating and also a sizeable walk-in wardrobe.The bed was king-sized and nice and firm (but not too hard). We also had a large sofa and glass coffee table.The hotel's location cannot be faulted. Would heartily recommend; especially if you can get a better deal than we did by booking early. 229679,ATripAdvisorMember,04/19/2004,Le Crap instead of Le Meridien Just came back from a 4 night stay. The rooms are from a Holiday Inn; and on top of that the A/C was not turn on on the hotel because it was still spring; that was what I was told by the Hotel manger. The sugested me to open the windows so i could air the room out; that brought the other problem; when you open the windows it is as if the rambla just got inside your room. You can hear every single sound from the street; including the construction going on across the street and inside the hotel. I spoke to managment several times and they said that there was nothing they could do. So i spent 4 nights sweeting and not sleeping very much. This is something not acceptable from a 5 star hotel; this hotel is realy a 3 star hotel. It is the last time i stay in this and any other Le Meridien Hotel. 229679,ATripAdvisorMember,03/25/2004,good hotel great location. showReview(1746013; 'full'); 229679,EccaIreland,12/31/2003,Fab hotel - great location showReview(1534005; 'full'); 229679,ATripAdvisorMember,12/17/2003,Fantastic showReview(1519907; 'full'); 229679,ATripAdvisorMember,11/04/2003,Verdict: Excellent Location but only 4 Stars not 5 showReview(1436001; 'full'); 229679,ATripAdvisorMember,10/28/2003,3 rather than 5 star hotel showReview(1424032; 'full'); 229679,lollyUK,07/28/2003,Fantastic hotel - The BEST location showReview(1150242; 'full'); 229679,ChicagoNed,07/27/2003,excellent experience showReview(1149484; 'full'); 229679,theboyb,07/14/2003,Superb location showReview(1135918; 'full'); 229679,ATripAdvisorMember,03/24/2003,Friendly staff showReview(922969; 'full'); 229679,Worm,01/04/2003,Great Location showReview(833067; 'full'); 229679,banoa,12/18/2008,Excellente situation; Exellent service showReview(22831972; 'full'); 229679,JUSTITO,12/01/2008,ubicaci贸n buen铆sima y hotel de calidad pasillos 229679,barcellona8,10/06/2008,hotel buono ma non 5 stelle showReview(20628556; 'full'); 229679,schiafgi,10/05/2008,ottimo showReview(20643002; 'full'); 229679,lass,07/15/2008,Tr猫s bien plac茅 pour les visites; mais quartier de la rambla un peu inqu茅tant le soir. showReview(18537983; 'full'); 229679,lass,06/19/2008,Pour la situation et la modernit茅 showReview(17434529; 'full'); 229679,lass,05/28/2008,Excellent h么tel agr茅able et tr猫s bien plac茅 showReview(16612076; 'full'); 229679,lass,05/15/2008,Posizione magnifica showReview(16612075; 'full'); 229679,ReisendeCH,03/21/2008,Kein 5 Sterne Komfort! showReview(14426727; 'full'); 229679,lass,03/03/2008,Buono per gli standard spagnoli showReview(14731336; 'full'); 229679,lass,01/10/2008,Ottimo albergo 5 stelle showReview(13197338; 'full'); 229679,lass,11/22/2007,sch枚ne Lage showReview(11312325; 'full'); 229679,lass,09/12/2007,璞彲銇с€佺箒鑿銇亗銈嬩究鍒┿仾銉涖儐銉仹銇欍€?#x201d; showReview(19164099; 'full'); 229679,lass,05/11/2007,澶ф簚瓒?#x201d; showReview(19161092; 'full'); 229679,lass,05/02/2007,Hotel di ottimo livello showReview(11432137; 'full'); 229679,CAMILLA1960,04/10/2007,Siamo stati bene showReview(7318638; 'full'); 229679,lass,04/09/2007,centralissimo e tranquillo showReview(11414348; 'full'); 229679,DBMilano,03/31/2007,Aeusserst zufrieden ! showReview(7260316; 'full'); 229679,lass,09/26/2006,Gutes Hotel in optimaler Lage showReview(11358913; 'full'); 229679,lass,03/23/2004,瀹ゅ唴銇儜銈广儐銉偒銉┿兗... showReview(19926085; 'full'); 229679,lass,08/21/2003,銉愩儷銈汇儹銉娿伄涓績琛椼伀... showReview(19920602; 'full'); 229681,Rumples,01/01/2009,Great Location My husband and I stayed at the Regencia Colon Hotel for five nights in December 2008. The location in Barri Gotic close to the cathedral can't be beat for easy access to La Rambla; Palau de la Musica Catalana; Placa de Catalunya; excellent places to eat at many prices; the hop on/hop off bus; and much; much more.Our fifth-floor room was good sized; immaculate and had a comfortable bed and two comfortable padded chairs. Plenty of space existed for hanging and storing items. Amenities included a safe; a flat-screen TV with English channels; a hairdryer and toiletries. The room had two windows with tiny balconies that were decorative rather than useful.If noise bothers you; however; avoid this hotel or bring excellent earplugs.. Street noise that comes in includes vehicular traffic; voices of people in the cathedral area; and an amazing clatter at 1 a.m. that appears to be a trash collection service in action. Walls are paper thin so you can hear conversations; hairdryers in use and clanging showers.The hotel offers a good buffet breakfast with both hot and cold items for 11.77 euros; including tax. There are many less expensive alternatives in the neighborhood for those who don't require a lot of food in the morning. We did not consider the room rate to be good value during the Christmas period when we stayed at the hotel. Unlike other reviewers; we found the room to be high priced. That's because of the holiday rate increase when Barcelona becomes a major destination.Though the desk staff proved to be friendly and helpful; one man really pushed taking the taxi to the airport; claiming that it would be a fixed price if booked through the hotel. The price proved to be higher than what was quoted at the hotel and we found ourselves in an unpleasant situation with the taxi driver. For those who want to take a taxi; I recommend that you insist that the meter be used even if booked through the hotel. 229681,Weezer55,12/11/2008,Great location! We stayed here before and after our cruise. Booked it based on other Trip Advisor comments. We were not disappointed. Took the Aerobus from the airport to Catalunya and walked to the hotel. Great location. Would definitely go back to this hotel. 229681,klasf,12/08/2008,Great value; amazing location The hotel is right behind the pricey Hotel Colon. It's on a quiet street right off the main plaza. Everything was in very close proximity - we felt like we were in the middle of it all. Also; it's about a 10 minute walk from where the airport shuttle lets off. I would definitely go back to this hotel. 229681,travelwise,12/07/2008,Great Value and Location The Regencia Colon is a great budget option if you want to be situated in the heart of the Barri Gotic. The hotel itself is located right behind its more expensive sibling; the Colon so it is just steps from the Cathedral Plaza. Nicely decorated and well maintained; the hotel is up a set of about six or seven steps and has an excellent elevator. Half a short block away is Laitana; a major street running toward the harbor; and just on the other side of that is the Born with its restaurants; shops; and nightlife. If you cross the Cathedral Square in the other direction; you are in the heart of some great Barri Gotic shopping streets; the hot chocolate cafes on Calle Petritxol; and Las Ramblas (just a half block from the Boqueria). If you head away from the Cathedral; you will quickly come to the Placa Catalunya; about two to three blocks from the hotel.If you take the Aerobus from the airport to the last stop at Catalunya; you simply need to walk down Portal del Angel to the Cathedral Square; turn left; and then left again at the end of the Colon and you will be at the Regencia Colon (about ten minutes). There is a taxi stand across Laitana so it isn鈥檛 necessary to call cabs unless you need someone to pull in front for heavy bags. I always told taxis to take us back to Laitana; circa del Catedral; (very easy) and that got us right around the corner.I stayed in this hotel twice; once for a long weekend before a cruise and then for another long weekend at the end. The two rooms which I was given; 556 and 557; were next to each other on the fifth floor (which I had requested) and close to the corner where there is a partial view of of the Cathedral Square (and lots of light but not a view of the Cathedral). The rooms were identical; mirror images of each other. Decorated in chintz; each came equipped with two beds; a desk; a minibar with room to put a couple of water bottles; a safe; a place to hang clothes with very limited drawer space; and a desk chair. The room was certainly decently sized and perfectly adequate. The fifth floor has tiny balconies outside the rooms on this side of the hotel. The balconies are miniscule; but you can step out and check the weather. There are shutters on the doors which can be lowered to keep out light and the hotel uses old fashioned metal keys; which are kept at the desk. The bathroom was small; but also perfectly fine. It contained a hair dryer; a tub with shower; toilet and bidet. Everything worked. Toiletries provided included a shampoo/conditioner; shower gel; soap; and toothpaste/toothbrush kits; shower cap; and a shoe-shine cloth.The safe was quirky but worked. Instructions say to press the red button on the back of the door to reset the combination. Unfortunately; there is no red button and when you press the button that is there; you need to make sure you press and hold it sufficiently before trying to enter your new code. If you need help; one of the desk guys will come up. There are some differences between the Regencia Colon and a more expensive hotel (I stayed in the NH Duc de la Victoria last year; for example; and found the bed and bedding there of higher quality.) The Regencia Colon lacked Kleenex and there are no robes or slippers. The desk guys (Jose; Luis and David) are all very nice and try to be as helpful as possible. Just know that their knowledge can be limited (especially related to food!) We were given directions to the PANS when we wanted to go to the Bocatta one day. Victor; who does the reservations and is very efficient; seemed to have no knowledge of most of my restaurant requests. I provided him with the telephone numbers and he made the calls (I had written to the hotel several weeks in advance to make the reservations; but they said there had been computer problems and they hadn鈥檛 received the requests.) If you do your homework and simply need help with the map; you鈥檒l be okay or if you want suggestions for the neighborhood; they can help. We also asked for extra towels and pillows and received these without any problem. At these prices you can鈥檛 expect first rate concierge-quality help.As many have commented; the rooms at the front of the hotel are just off the Cathedral Square; which often features loud music blared through speakers and a variety of concerts. The Cathedral clock chimes every fifteen minutes. People can be noisy and the noise seems to carry very easily. We also noted the arrival of the garbage trucks sometime early (or maybe in the middle of the night) on the first morning we were there. The big problem is that the room in November was stifling hot. Since you can鈥檛 control the heat (and apparently once the hotel turns it on; it stays on until the month they turn it off); you are forced to open the doors or windows. While this solves the temperature problem; it means you will need ear plugs if you are a light sleeper. Since I have no trouble going back to sleep; it was a minor problem for me; but I can see how it would be a big problem for others.There is plenty of eating close by. You can walk to virtually all of the Barri Gotic eateries and those in the Born. For breakfast; there is a PANS and a Bocatta two minutes away; Neyras is around the corner; and best of all; the Boqueria is an easy walk away for a memorable breakfast. Don't miss the Boqueria -- it's a fabulous market just for sightseeing.The front desk sells Hop On Hop Off bus tickets for the same price you pay at the Catalunya hub. If you buy at the hotel; you can get on the Blue Route bus right across Laitana and do the entire loop without having to stand on line at Catalunya. If you want the Red Route; you simply transfer at the first transfer point; which is the Gaudi houses 鈥?La Padrera and Casa Bottilo (the first stop for the Red Route). As many have said; the HOHO bus is the best way to do the sights in Barcelona. We paid 26 euros for two consecutive days (the cost is 23 euros for one day at the moment). You can stay on the bus and get an overview; get off at the stops that interest you and ride the buses as many hours as you like. We paid different rates for different nights at the Regencia Colon (it was significantly cheaper at the end of November than it had been two weeks before but I think it also depends on the cruise schedules since many of their clients seemed to be cruisers.) I booked through the hotel website and we paid in euros at the end of each stay; which worked well for us since the value of the dollar was significantly better when we paid than when we booked! On the whole; other than the noise problem; this is an excellent pick if you want to save money and be in a great location. 229681,Jinglegirl8,12/05/2008,Great service and location! This hotel had a terrific location just across from the Gothic Cathedral. Our room was small but neat and clean. Based on the reviews I had read of hotels in Spain; I actually expected it to be smaller; so I was pleasantly surprised. The service was outstanding. All of the people at the front desk were exceptional and spoke good English. Victor was particularly helpful. The airline had lost some of our luggage and upon check-in when we told Victor about it; he started working on it for us. He had one piece delivered before we went to bed that night. The other piece is still missing but that is another story. Overall; we couldn't have been more pleased with our hotel stay. 229681,Letsgo75,12/01/2008,Close to most things. The Regencia Colon was close to most things I needed. You can walk to the waterfront; Las Ramblas; or even the Sagrada Familia. The staff were friendly and helped with booking some days trips for me. 229681,HopTheWorld,11/30/2008,Perfect Location! The best part of this hotel is its location; especially given the price. It's located directly behind its more expensive big brother the Hotel Colon; and they share many of the same items (towels; toiletries). It's right in the Cathedral Square; within walking distance of everything - Picasso Museum; more than half a dozen various plazas; the drop off site of the airport shuttle; la Rambla; and near multiple metro lines. The service was fine; the rooms clean; including the bathroom. The size of the rooms was small; but comparable to other European hotel rooms of similar price. The concierge service was also very helpful - booking restaurant dinners and a flamenco show for us. I would definately stay here again. 229681,rummyuk,11/08/2008,good location but noisy Location perfect; hotel clean and staff speak good english. However; poor breakfast choice and too noisy (from outside); so the insulation needs improving. Also; at times a lot of noise from adjacent rooms 229681,NapoliRaffaele,10/20/2008,Beautiful Hotel and good location. I am very pleased with the hotel. The room was a good size and clean. The service was outstanding. The people at the desk were very pleasant and helpful and friendly. The location was excellent; near the Cathedral. 229681,martymc1,10/20/2008,Loved The Regencia The Regencia is probably one of the best hotels I have stayed in. The staff were extremely helpfull and nothing was too much trouble for them. Its location is superb; just a few mins from the Rambala and the Playa De Catalyuna. The Rambalas can get very noisy at night so this was ideal; just far enough away from the noise. The hotel was very clean and extremely well kept. There are plenty of lovely cafe's shops and restaurants around the area so you wont have to travel far to eat if you don't want to base your self in the hotel all the time. I would reccomend this hotel to everyone. I would definitley stay there again when (not if) I go back to Barcelona. Don't forget to try the steaks in the Hard Rock Cafe while visiting the city. Stay in the Regencia Colon. You wont be disappointed. 229681,kababs,10/12/2008,Great hotel; great location We had a wonderful stay at this hotel both pre and post cruise. the location can't be beat! There was some noise at night but we were so tired it didn't bother us a bit. 229681,MitziOC,10/05/2008,Good pre-cruise stay! Bathroom 229681,Tessea,09/25/2008,Wonderful location I have just returned from a 3 night stay at the Regencia Colon. Everything about the hotel was exactly what we expected. The room was above average and the bathroom was spacious. The location was absolutely perfect and allowed us to walk to most areas.The noise was an issue at night; but we were forwarned.Can't wait to go back! 229681,LondonTJ,07/28/2008,Great location Great location near beautiful cathedral. Many restaurants close by. Port Olimpic 2 stops away by tube for fun young bars; beach and lovely seafood restaurants. Bus Touristic well worth 26 euros for two day pass - can hop on and off as you please.Hotel staff are very friendly and happy to help; rooms comfortable and clean. Cable car up to the castle is beautiful - great view. 229681,Brightontravels,07/23/2008,My Little Gem Second time here and Third planned for 09! I love this hotel; The staff are great; the hotel itself is great; The rooms are great! And the location is fantastic!! Would recommend this to anyone! 229681,Texas7,06/24/2008,Good Stay at Regencia Stayed two nights at Regencia after a cruise. Expected the noise to be awful after reading previous reviews; however; the noise was not nearly as bad. I had brought earplugs - just in case. Apparently we arrived at the beginning of a holiday weekend (St. John's) and was told by locals that the noise in Barcelona that weekend would be outrageous and go all night long but we had no problems with noise thankfully. Also; dined at Estruch and had no problems as a previous poster did -- maybe we were lucky or he/she was just unlucky. Ate at Catedral restaurant at Hotel Colon and enjoyed a really good meal facing the plaza. Hotel Regencia Colon was small; nicely run and maintained; staff was pleasant and helpful. Very clean. Nothing fancy but in a good location; nice and clean accommodations and made for an enjoyable stay for a few days. 229681,FLJ20,06/17/2008,Regencia was Very Good Regencia Colon Hote 229681,pchTexas,06/14/2008,great location We loved the location of the Regencia Colon; near the Cathedral and Las Ramblas. The front desk staff was helpful; especially in helping us to avoid getting caught in a city-wide taxi strike by pre-booking our cab. Our room was spacious and bathroom lovely! this hotel is the twin to the more deluxe Colon (right next door); but without some of the extras. We did miss having internet access and a breakfast included; but there are so many possibilities for eating the the neighborhood that it was not too much of an inconvenience. This hotel is a great value in a spectacular city; and you are right in the middle of it all! 229681,cix,05/11/2008,Location; location; location My wife and I looked for a moderately priced hotel in the heart of Barcelona; and Regencia Colon did not disappoint. Location can't be beat! Room was fresh and clean; larger than what one usually finds in the old parts of other European cities. Bathroom was modern clean. Staff was accomodating and friendly. Naturally; being in the middle of the touristy barri gotic; there was some noise from the street - but nothing out of the ordinary (and since we're on the topic; I always carry a pair of earplugs which on many occasions saved the day - or should I say the night).All in all; I'd stay there again in a heartbeat. 229681,cbee201,05/08/2008,Confirmed reservation; but no room available when we arrived I reserved two rooms several months in advance and confirmed them via email one week before arrival. Nonetheless; we were apologetically told by the staff that they had overbooked and had no rooms available and were transferring us to its sister hotel Colon. Unfortunately; the Colon Hotel rooms turned out to be run down; with stained upholstery; linens; and carpeting; no air conditioning; and an old; lumpy bed. We found a new hotel. I never saw the rooms at the Regencia; so I can't comment on them (the lobby was simple but clean); but the experience was disappointing and stressful as we scrambled to find an acceptable hotel. 229681,eniddly,03/03/2008,Excellent location This hotel is in an excellent location just near the cathedral; fabulous base for seeing all the sights.The noise mentioned by others is quite incredable really but I can't see how it would be much different in any other hotel......Barcelona is by far the noisiest place I have ever ever been but once you get used to it you hardly notice it. Ear plugs might be a good idea for light sleepers as the bin men have to be heard to be believed once heard you aren't getting back to sleep!Our room was a good size; the bathroom was large too and both were clean and tidy. They were also cleaned every day. Staff all very friendly and speak good english so no concerns at all really. Would definately recommend this hotel to anyone planning a trip and will certainly stay there again when we go back to Barcelona.On a slight side note and not to do with the hotel; generally the aquarium in Barcelona is really heavily advertised and all the tour operators try to push tickets. We did go and would never do this again; it might just have been bad timing but with the 10 or so school groups that were there we couldn't get anywhere near most of the displays and when we did we found them to be dirty and far too small for the majority of the fish inside. Aside from the sscreeching of hundreds of children which is never my favourite thing we found the conditions a bit distressing; particularly the octopusses which did not have anything to hide behind or interact with in their bare tank and just smashed their heads against the glass. Avoid; it's horrible. 229681,DUBinNYC,01/29/2008,Great location and Staff Stayed at this great hotel for 3 nights. The front desk staff are great; very friendly and helpful. All have good English; but let us speak as much Spanish as we attempted! We arrived in the morning and they checked us into our room early.The rooms are basic; but comfortable and very clean. We spent a lot of time outside; so basically just used hotel for sleeping. They also have safe deposit in the room.The location; as others have mentioned; is fantastic. I would definitely stay here again. 229681,RecaLondon,01/27/2008,Long weekend Just back from our stay at the Regencia Colon. Thought value for money it was great. Right in the centre of town; everything you could want to see within easy walking or metro distance.Room was very clean. Hairdryer in bathroom. Flat screen TV in room.Was a little noisy from the rubbish collections at night; but really this is to be expected when you are in the centre of a big city.We never book a hotel anywhere now without checking it out on Trip Advisor; which we did with this hotel and were not disappointed.Also did our homework on restaurants before we went and had some of the best meals we have had in Europe.We will stay at the Regencia Colon again when we next go back to Barcelona; which cannot come soon enough. 229681,JFloss,01/12/2008,Not The pictures on the web site must come from another place and time. The room was small and the furniture shabby. It was very clean and the beds comfortable. The one positive was that you had no desire to hang out in your room because it was so wonderful. And take heed to the warnings about the street noise at night. The building is very old and has thin plate glass windows. But there is a pharmacy just around the corner that sells ear plugs. Good location - walking distance to just about all of the attractions. 229681,alvarezgranda,01/07/2008,Best quality- price value This hotel is a million times better and cheaper that the Colon one. I have been in both and I can say that this one should be the 4 star one. The rooms are big; clean; with lots of decoration and most of them have a balcony.The staff is very friendly and helpfull. The restaurant is quite good too.The location is unbeatable; right in front of the Cathedral. 229681,Arthur230,01/04/2008,Great location! Very nice staff! flowers 229681,alanni,12/03/2007,Unbeatable Location I spent 5 nights in this hotel and would highly recommend it. The location of the hotel is fantastic. It is situated adjacent to the square in front of the cathedral. A beautiful setting with restaurants and cafes nearby. I also found the immediate area around the hotel a lot more relaxed and safer than La RamblaIt is less than a 10 minute walk to Placa de Catalunya which is where the buses from the airport stop. It is also just a few minutes walk from a stop on the Bus Turistic route. La Rambla and the metro station Juame are also close by.The only downside of the hotel is the street noise at night. However I believe this is a problem with most hotels in central Barcelona. Indeed the street noise wasn't as bad as at another hotel I had previosly stayed in while in Barcelona. If you close the window and pull the shutter down it does make a difference in Regencia Colon Hotel.The room we had cost 75 Euros per night and this was excellent value given the location and the quailty of the hotel. Breakfast is an extra 10.70 Euros. The breakfast is a buffet consisting of scrambled egg; cocktail sausages; bacon; cold meat; cheese; fruit; yogurt; cereal; bread; pastry; juice; tea and coffee. The breakfast was good although slightly expensive at 10.70 Euros.We also dined in the Hotel restaurant which is located in the sister Colon Hotel across the street. There was a decent selection of food on the menu and we thoroughly enjoyed our meal. We were also served a complimentary glass of champagne which was a nice touch.Our room was spacious and clean and indeed was cleaned each day. There was also a decent LCD Television in the room with a selection of channels.The ensuite bathroom was of average size. Shower gel; shampoo and dental kits were supplied in the bathroom on a daily basis.The staff in the hotel were very friendly and helpful.I really enjoyed my stay in the hotel and would certainly look to stay here again if I'm ever back in Barcelona. 229681,nursepower10,11/27/2007,Good location; had to find from the directions My husband and I stayed here in October. We booked the hotel through the hotel's website; the rates were good. Directions seemed simple enough; even searched different directions. Unfortunately; this hotel is very hard to find. There are two different metro stops you can take; but no directions once you are out on the street. We even had a map. We found the hotel by accident; we were actually in the courtyard of the huge church and looked up! Once we found it; it was very easy to locate again; the hotel is actually in a great location from other sites.The hotel is booked as having a lift (for those who are handicapped); but it neglects to say that you have to walk up more than 6 steps to get to the reception area.The hotel staff is very pleasant and helpful; and assisted us with our bags. Our room was very nice; clean; and a good value as compared with other hotels in the area.The hotel is walking distance to Las Ramblas; two metro stops; and the main shopping area. I would recommend this hotel; but for those who cannot walk up steps; it would be a bad choice; as I didn't see another entrance to get to the reception area. Adriennepollack@yahoo.com 229681,Claymoreruss,11/22/2007,Great location Excellent location across from Cathedral a few metres off a main square in Gothic Quater of Barcelona. La Rambla is only a short walk away up interesting side streets. Bus Turistic stop taxis within 50 metres; metro stop within 200 metres. Great helpful staff comfortable rooms. Barcelona is a city with something for everyone only a philistine would not be stunned by the Sagrida Familia. Great transport systems available bus from airport stops in Catalonia square only 250 metres walk through a main shopping street 229681,BrewingRover,11/07/2007,Perfect location and great price We stayed here for three nights and absolutely loved it. The desk clerk told us that we were in the very best location in Barcelona when we checked in and after three days we agreed. The hotel is an easy walk to Placa Catalunya; which is an airport bus stop; and right on the edge of the Bari Gotic; which is loaded with restaurants and shops. It's also close to the Metro; La Barceloneta and its beach and Las Ramblas.The room was large for a two-star hotel and very clean. We faced the street; which was noisy; but we came prepared with earplugs after reading about noise in general in Barcelona. The staff were helpful and polite and indulged my wife's attempts to use her high school Spanish (actually; she did very well). We did not have the breakfast buffet but it looked good. There are a lot of coffee bars that do pastries and breakfast sandwiches in the area for less. Don't miss Neyras Restuarant on Via Laietana for dinner. I would stay here again with no hesitation. I don't think you can get such a great combination of price and location elsewhere. 229681,lagunamarie,11/05/2007,PERFECT Location! This hotel is truly within walking distance to Plaza Catalunya and Jaume metro stations; which made it extremely easy to get anywhere else in the city. It is almost directly behind Snata Creu; which is nice. Our room faced the street and it wasn't noisy at night. We were there Oct 29-Nov 1; 2007. The front desk staff were helpful and friendly. Occasionally; we heard plumbers working on the pipes; but it was during the day; and not distracting. The only negative; if you can call it that; was lack of internet access. You had to go across the alley to their sister hotel Hotel Colon; to use the WiFi. Even then; it was unreliable. I HIGHLY recommend La Locanda restaurant; which is very close to the Regencia Y Colon. Great food; decent prices. I'm still craving their gnocchi pesto! 229681,DFWgal,09/19/2007,Good value This hotel is a great value. We paid 70 euro for a room with twin beds - what a deal! The location is amazing - it's an easy walk to all the sights; to the Ramblas; and to the main square. I would not recommend the breakfast - it costs 10 euro and is not very good - we opted for McDonald's; which is right down the street. The front desk is very very helpful with tours; restaurants; etc. The hotel feels very safe and secure. I would DEFINITELY recommend this hotel for the location and the staff and the value! The only con is that the walls are paper thin; so if you are a light sleeper; bring earplugs. 229681,PJeLiverpool,09/13/2007,I like it; but it is a little noisy There wasn't much wrong with this hotel for me and my family (wife and two and a half year old son) except that it was a little noisy of a night.The room (Triple room) was a good size and the airconditioning was good and effective. The bathroom was a little cozy but functional and not a problem for us.We didn't partake of breakfast as we prefered to eat out. (there's sso many eateries nearby!)The staff were excellent and spoke good English as well as putting up with my garbled attempts to speak to them in Spanish.The only fault really was that of a night there was a lot of noise from outside; both people; traffic and particularly (it seemed) bin wagons and deliveries. We were on the first floor (Primera Planta) so this may be less of a problem higher up.Location can't be faulted - right next to the cathedral and within easy walking distance of Placa Catalunya and also Port Vell.I wouldn't knock the hotel - jus ask for a higher floor; take ear plugs or have a few drinks to help you sleep! 229681,Eljak,09/07/2007,Good location;very clean;very reasonable Just returned from four days in this hotel.It is just off the Cathedral Square; and most places`are very accessible.Our room was spotlessly clean; had a flat screen TV with Sky News and CNN plus a mini-bar and air conditioning.We had a room on the first floor at the front which overlooked a small street with the Colon Hotel opposite.The buffet breakfast had plenty of choice although it was the same each day.The reception staff were all very pleasant and helpful and most spoke good English.It could be slightly noisy at night but this may have been because we preferred to have the window slightly open! I would reccomend this hotel to any-one wanting a reasonably priced hotel in the centre of Barcelona. 229681,OceanLiz,09/04/2007,Wonderful Hotel Great hotel located in a perfect location for exploring the city. The room was clean and spacious for a European hotel. Room had a minibar/fridge which was great for storing leftover meat; cheese; and fruit from the market. On a side note; if you have an extra day and want to go to the beach; take the train to Sitges. It's about a 40 min ride and costs only 4 or 5 euros round trip. You can rent cabanas and beach chairs for 18 euro for the day. It is a fabulous little beach town! 229681,VaniaBrazil,08/19/2007,Regencia Colon - a very cosy hotel in Barcelona For the price we paid for this hotel; it is more than GREAT! Location is excellent; within a walking distance to the Ramblas; Museu of Picasso; the plaza where all the tours depart etc; staff is very nice and really want to serve you. We loved it!! 229681,waelfarhat,08/09/2007,Great Hotel plus great location I stayed in this hotel for 3 nights since july 27.The room was a corner room (459); had a direct view to the cathedral square.The room was daily clean.it has a safe and an LCD TV.the breakfast had a wide varaity.The staff were extremely helpful;THANKS.they offered us map of the city and metro.The location is superb.1 minute from the cathedral square;5 minutes from the ramblas and the main shopping streets of barcelona.Also it is a very short walk from Jaume1 metro station where you can catch the metro to the beach(2 stops).I would defenetly stay in this hotel when i am back in barcelona.Highly recommended. 229681,deannsegal,08/08/2007,great hotel This is a small hotel; a sister to the Hotel Colon. It is a block from the Cathedral in Barrio Gotico. The staff is multi-lingual; very helpful and friendly. The rooms were great. Our friends had a room with a large terrace where we sat at night with wine and tapas. We had a triple room with our teen aged son. The room was large for European standards at a great price. We were a short walk from Las Ramblas; and the Plaza de Catalu帽a. There are plenty of restaurants in the area. This hotel is a great value for the money and we can't wait to return. 229681,km77,08/08/2007,Great location; helpful staff Stayed in Regencia Colon for 3 night in 01/07. Its in a great location (bang in the middle of the Gothic Quarter) only minuted from the La Ramblas.The staff were also extremely helpful ;given the reputation British tourists have in Spain.One review had mentioned the noise at night but we did not find it a problem (things might be different in summer)Would definitely stay there again next time we are in Barcelona. 229681,Movadoman,08/02/2007,Great value hotel in an even better location Stayed with wife and friends for a long weekend at the end of July.Hotel is excellent value for money. Located behind its sister hotel; the Hotel Colon in the Gothic Quarter and only 200 metres from the Cathedral and 250 metres from the Via Laetana. The rooms were clean; spotless; well-decorated and appointed rooms but a little on the small side. The room plans shown on the fire escape diagram seemed to indicate that there were bigger rooms available; but unfortunately for us the hotel was full. Next time we will contact the hotel directly and arrange to be allocated a bigger room.Beds were very comfortable; air conditioning was very effective and shower superb. Towels were changed every day and sheets every other day.Any room limitation was more than compensated by the exceptional location; helpful and friendly staff and the excellent buffet breakfasts. There was even an in-room safe to store your valuables.We would recommend this hotel staying for 3-5 nights in wonderful Barcelona. 229681,monkeykieran,07/11/2007,Great place - ask for the room with a terrace Just ask for the one room that has a private terrace; thats what I did; it didnt cost me any more than a standard room and was absolutely perfect! the staff were more than friendlt; it was very very comfortable with great air con; and i was recommended by the manager a fantastic local restaurant; im sure he'd oblige and assist.The location speaks for itself; right next to the cathedral; but behind the hotel colon so it's pretty quiet too! (mind you it backs on to a very very busy main road (but doesnt everywhere) so when the window or in our case terrace door is open it's pretty busy sounding. 229681,FLJtodd,07/04/2007,Bad customer service experience First; I thought the property was a good value for the money in central Barcelona. The rooms were relatively clean and surprisingly quiet givent the location. The location is excellent for tourists and within walking distance of the cathedral; museums; Las Ramblas; etc.It was nice of the hotel to provide a one-page summary of tips to avoid crime in Barcelona.We had two major problems with the hotel that I'd like to share and these are the reasons for the poor rating.1) We were put in a room 2 doors from a room (suite?) that was being renovated and the work started at 8 AM sharp. The hotel never mentioned this fact and I know they had other rooms available. We were so tired at the time that we did not push for a change. But; the jackhammering (yes...) started at 8 am. 2) We initially parked in front of the hotel in a pedestrian mall area in order to unload luggage. There was other car traffic in the area but we weren't sure we could park there so we immediately asked the hotel if we should move the car. The hotel staff assured us it was fine and suggested we go to the room and wait for luggage. We asked numerous times if this was OK and they repeatedly said not to worrry. From our room; we saw the police arrive and ticket the car. We then received a call from the front desk stating that 'you have a ticket and you'll have to pay'. We couldn't believe it. We pleaded with the hotel to pay the ticket or at least compensate us for parking but no luck. They said it was our fault. Interestingly; when we asked for the car the next morning the hotel bellboy parked in the same exact location. We hurriedly left the hotel to avoid another ticket as we were sure that would be 'our fault' as well.I really couldn't believe the hotel would hang us out to dry like that. There was no sympathy or understanding that they put us in that situation - they actually admitted that they did but that 'people usually don't get tickets there'. I think this demonstrates an incredible lack of either training or common sense. 229681,SydneyWineLover,07/02/2007,Great sightseeing place to stay My fiance and I stayed 3 nights. Great priced rooms for a fantastic location for sightseeing; nothing is far away which means that when you have had enough you are only a short trip from your bed. We had a corner room on the 5th floor; it was clean; a good size; great shower with views to the Cathedral. Staff were more friendly after we attempted to speak Spainish. Unfortunately; there was no kettle to make your own tea/coffee; also; if you are a light sleeper pack ear-plugs. But I reckon that is a feature of Barcalona; not just the hotel.For breakfast we avoided the tourist restaurants and headed to the amazing market off Las Ramblas for coffee and tortilla; very cheap when sitting at the bar/counter. Avoid the restaurants in the Cathedral Square (and Las Ramblas); absolute rip off. We wanded off round the back streets and found a tapas place in a square with fantastic food and realistic prices. With regards to the pick-pocket warnings you read about; we did not see anything to worry about. If you are street smart you will have (hopefully!!) have no problems. 229681,CheapTravel,06/30/2007,Warm; personal service Bathroom 229681,rdgcmg,05/15/2007,Great location The hotel is in the Gothic Quarter near the Cathedral. The location is perfect for sightseeing. We stayed 5 nights for $135 a night. Considering the cost and location the hotel was a bargain. We had a large corner room. Not only was the bed comfortable; but both the room and bathroom were spacious and immaculate. The hotel staff cheerfully made our dinner reservations; arranged wake up calls; and arranged for taxi pickup to the airport. 229681,OutofBrazil,05/03/2007,Lots of street noise I had stayed at the Colon many years ago when in Barcelona on business. Therefore the Regencia Colon attrracted my attention as I liked the Colon. Both hotels are very well located in the heart of the city with public transporation near by and the famous Rambla just a few minutes away on foot.The hotel is lovely with a good sized room; a nice bathroom; a helpful front office crew; and a very good breakfast for 10 Euros. Barcelona is an expensive city so 135 Euros for a double seemed reasonable.I would suggest that one find a quieter place if sleeping is a priority. Revelers; garbage trucks and construction never ceased. Other than that; the hotel is fine. 229681,RHHATL,04/11/2007,Okay but Hotel Mont Blanc better Decent rate of 115 euro for single room with no breakfast. Location was good; rooms okay. Unfortunately there is something about being in or near a square and having windows facing the activity. The occasional loud people during the night were not as irritating as thegarbage trucks dumping cans of glass bottles late at night or EARLY in the morning. Then the construction work begins early most every morning. The windows are old and new thermopane windows would most likely diminish the level of disturbance from the outside. We stayed the 2nd half of our stay up the street at the Hotel Mont Blanc which charged 103 euro per single room and that included one of the best breakfasts I've ever had in Europe. The hotel had a computer with internet available in the lobby if you didn't have your own computer (Regencia had internet if you had your own computer with you). 229681,BlythCashier,03/23/2007,We said that we would be back and we have been My husband and myself return home yesterday after a 4 night stay at the Regencia Colon Hotel. We stayed there last year and decided that if we went back to Barcelona we would stay at the Regencia. Everything was as it was last year. We even had the same room! The only slight hitch was that for the first 24hours the heating was off. A little moan and groan and Hey Presto the heating was on.This is a well situated; clean; friendly hotel. Ladies there is no need to take a hairdryer or shampoo. There are even packets with a toothebrush and toothpaste in them. What more do you want? We wouldn't dream of staying anywhere else. It is well worth a try. Excellent value for money. A good stay. We will be back again next year.For 3 rashers of bacon; 2 fried eggs; 1 slice of toast with butter 4euro 90 cents at the Licra cafe come restaurant (coffee extra) next to the hotel of the same name on the Ramblas. Very enjoyable. 229681,SuePhoenix,03/16/2007,Few comments on this hotel..only complaint was I could not have been more pleased with Regencia Colon. The location was absolutely perfect; the hotel was clean; the staff was helpful and the 10 E buffet breakfast was decent and convenient. I; too; had trouble with their website; but when I contacted a travel agent; she was able to get me the room I wanted at the correct price; and the hotel paid her commission. The one complaint I had was the recommendation of the front desk staff for a Flaminco show. They hand out these pamphlets for Tablao Cordobes. I was awful. We felt as if we had just been ripped off my a bunch of gypsies. 229681,finandcath,03/06/2007,Fantastic Location What a brilliant hotel; right in the centre of Barcelona. 4 of us stayed at this hotel for 3 nights the staff were so helpful and always there on hand when you needed them. The rooms were very clean; modern and suited our needs. Just a few minutes walk from Las Ramblas; which we found very expensive to have a snack and a few drinks; better sticking to the restaurant at the top of the street near the hotel. The hotel was very handy for the tour bus; and we also went on the Catamaran tour of Barcelona. Lovely city and would return and stay at this hotel. 229681,Fran22w,03/04/2007,First class on a budget What a wonderful surprise. This hotel situated just behind it's posher big sister The Colon Hotel was perfect. The standards of cleanliness and service were second to none. Bed linen and towels were changed daily. The service was both professional and friendly. The staff at the front desk went that little bit further to make our stay so pleasant. Location wise it was perfect; quiet yet central. Have already recommended this to friends 229681,elizajanec,02/28/2007,Loved it! Fantastis hotel; fantastic location; fantastic city.Rooms luxurious (with slippers in the bathroom!) and on a lovely pedestrianised square outside of the cathedral (not Gaudis - don't stay there!)Definately stay here. It's lovely. We didn't take the breakfat option so can't comment.Very nice bar in the entrance. 229681,MarkieG,02/24/2007,2nd visit in 6 weeks - Loved it more thsi time!! Corridor in room with bathroom on left 229681,nemesis75,01/10/2007,Great Location Friendly Staff! I was quite amazed with the reviews of people travelling at the same period in Barcelona and stayed at the hotel on the same dates. We spent one week at the Regencia Colon; the first week of January. Although we didn't speak any catalan or castellan spanish but only english we were warmly greeted. The receptionists gave us a map; directions and plenty of information on what to see etc. They also recommended places to eat (a restaurant near urquinaona sq. which was very nice) and even made reservations for us.The rooms were in a good status for a three star hotel; I would say better than I expected; it had an lcd television; a minibar and the bathroom was in a good condition; plus the towels and toiletries were being changed daily. I have to say we booked directly at the hotel's site and got a price of 60 euros for a double room; without breakfast. Needless to say it was a great price for such a big and lovely room. Outdoors; in the small cafes around the hotel you could get breakfast at very low prices. An espresso doesn't cost more than 1.2 euro and a caffe leche (cafelatte; coffee with milk) doesn't cost more than 1;5; average.The location of the hotel was absolutely fantastic; everything is max. a 10 minutes walk from the entrance of the hotel; all the markets; stores; museums ecc. We bought the T-10 card for metro; bus etc. instead of 10 single tickets; but in a week we hardly used all of them. We went everywhere on foot. Another pro of this hotel is that it is not situated in a main road; or a paved area; so at night; when tourists drink and get happy; you cannot really hear them :) We never had any problem sleeping; our room was in the 3rd floor.The only drawback of this hotel was that the heating on the last 2 days was higher than it should be; taken into consideration that those days were quite warm in Barcelona; warmer than average January. 229681,cottonfoo,01/08/2007,Service so bad I didn't even manage a reservation I haven't stayed there; and I don't think I ever will despite the glowing reviews.Was recommended by my best mate at the weekend so I tried to reserve a room online. Their website doesn't use any form of strong encryption so if that worries you; book over the phone. It won't even work with most popular browsers - that is if their booking engine is up and running; which it isn't a lot of the time.You may run into some stumbling blocks on the phone though; such as reception being uninterested; cutting me off three times; putting me through to a non-existent reservation section that doesn't answer; emails going unanswered despite being told to mail them my details; their online form being ignored; then finally being told on the phone to call back in a few days when it's not so busy.I guess if they're that apathetic to getting customers they can do without me because if I pay that much for a room; I expect them to jump when I try to reserve one :) 229681,BigPenguin,01/05/2007,Not the best hotel but great location Fantastic location; could not be better. The hotel itself is the sister hotel to the Colon; which is right next door - and far better value for money; with friendlier staff. In the Regencia Colon - if your spanish you will get served straight away; if not; expect to be ignored whilst the locals are served before you. The hotel rooms are tired and the heat in the rooms is far to hot; air conditioning is switched off in the winter months so you have to leave the windows open; which makes for a very noisy nights sleep.We have stayed several times in Barcelona and love the place. I would strongly recommend the Apsis Atrium Palace Hotel - great hotel with very friendly staff. 229681,cam1001,01/01/2007,Book. NOW! Our room 229681,bori,12/07/2006,Great Location!!! We stayed at this hotel after reading the reviews posted here. And we have to stay that we loved our stay!!! The hotel is located close to the Cathedral and walking distance to most of the major attractions (Picasso Museum; Las Ramblas; Boqueria Market) and the Metro Station(Juame). The hotel staff is very friendly. Our room was very comfortable and above all clean. We would definitely would stay here again. 229681,craiggsx,12/03/2006,Excellent value I stayed here at the end of november after reading the reviews; I payed 鈧?00 per night for a double room and it was excellent value. The staff are very helpfull; the rooms clean and bright with good bathrooms; mini bar which is not too over priced; LCD TV and air con. The pix of the front of the hotel is a little deceptive; it actually faces buildings all round so ask for a room on the 5th floor or higher to get the bet of natural light; but the lack of real view is the only draw back with this hotel.The hotel is less than 100 meters from the Cathedral square which is lively at night with street theatre and music which you can watch from a table outside one of the tapas bars; great.I found no problems with noise; again a room at high level may have helped with this.The location is very very good; all the streets around the Gothic area lead back to the Cathedral square.I will definately stay here again and the sooner the better. 229681,sasrah,10/15/2006,Great location; good value for money I booked this hotel after reading reviews here. It IS a great location. The staff ARE very helpful. Frankly we had no problem with the noise. We did not hear anything out of the ordinary for a city hotel room. One thing that is not mentioned on the hotel web site and I did not see in any of the reviews is that the hotel has an agreement with the parking lot right near the cathedral. So instead of costing us close to 30 euros a day it cost us 16 euros a day and if we had wanted to we could have had an access card which let us leave and enter the parking lot as we wanted during our stay. We did not use the car in the city as public transport here was very easy to use and convenient. The only thing I disliked was the double bed being 2 twins pushed together. But that is fairly common and expected so not really a real issue. I would definetly stay here again. 229681,KellyC,09/30/2006,Great Location; Perfect stay Stayed at the Regencia Colon in August 2006 at the recommendation of a friend. The location was absolutely perfect. We could walk nearly everywhere and there is a taxi stand within 1 minute of the hotel. We had the triple room shown in the hotel photos section. It was exactly like it appears. The wall not shown is a large built in cabinet with a closet; many drawers and a flat screen tv. The room was very spacious for three people. And the bathroom was very nice and was one of the few in Europe that I did not manage to flood.I did not feel that the noise was too much. I slept very well and was never woken from noise on the street.The staff was very helpful and provided us with extra towels when asked; helped with a cab to the airport and recommendations and directions around town.Would definitely stay here again when in Barcelona. 229681,brighty15,09/06/2006,Great hotel - would definitely stay there again! We stayed at the Hotel Regencia Colon for a long weekend in August and thought it was lovely. We had read some reviews on TripAdvisor before we went so felt the stay could go either way but we honestly thought the hotel and staff were fantastic. Upon our arrival; one of the first things which struck us was the amazing location - Barcelona Catherdral was outside our out bedroom window. After we had checked in; the receptionist took time to give us plenty of information about the local area (including getting taxis; the nearest metro stations and offering to book us restaurants whenever we wanted to go out); as well as giving us a huge map on which he circled all of the sites in Barcelona which we should visit; as well as writing on the metro lines we needed to take to get there. From then on; whenever we went to reception; they were always willing to help.The room was lovely - it was always clean and was a perfect size for us. We also had breakfeast in the hotel every morning although the one drawback of this was that they didn't indicate we had to pay for it; and we got a large bill at the end of our stay. Ultimately however; I would definitely go back and stay there again!!! 229681,CavillKotey,09/02/2006,Fantastic location. Great hotel. Lovely room. My partner and I stayed at the Regencia Colon for 7 nights at the end of August. The location is fantastic; right in the centre of the Gothic Quarter and within 10 minutes walk to Placa de Catalunya; Las Ramblas and the habour. The nearest metro station (Jaume 1) is just a few minutes walk away.We had a huge double room which was newly decorated and had a fridge and a safe. We were in a corner room and had a view of the Le Seu cathedral from one of our bedroom windows. The en-suite bath/shower room was very clean and we couldn't have asked for better. The room was air-conditioned with a TV; radio; telephone and mini-bar.The staff were extremely friendly and helpful in every way. We had breakfast in the hotel just one morning. The choice available was good and was set out as a buffet so you could eat as much as you liked; but at 10euro per person we couldn't eat enough to warrant the cost and went to one of the many nearby cafes for a croissant instead.There's lots of good places to eat in close proximity to the hotel and a great food market (Mercat de la Boqueria) on the Ramblas selling plenty of fresh fruit.As several other reviewers have mentioned there is noise from the surrounding areas; but if you've ever lived in a busy town/city centre then this is to be expected. On the positive side; double glazed windows were being fitted just as we left so it should be less of an issue for future visitors.I'll definitely stay in this hotel again next time I visit Barcelona. 229681,1love2travel,08/24/2006,Great location; a little noisy. I stayed at the Regencia Colon for 3 nights at the end of July. While the location of this hotel definitely can't be beat; I do have to agree with other reviews in that it was pretty noisy when you wanted to sleep and I am definitely not a light sleeper. Besides the church bell going off at random times; there was some sort of orchestra band that played outside the cathedral first thing Sunday morning. Not so pleasant when we had all been out very late the night before. The rooms itself were very clean and simple but also a little outdated. They did have a small fridge and a safe in the room though which was very convenient. You have to hand in your keys to the front desk everytime you leave the room and ask for them when you return which was fine since there was always someone there. It's about a 10 mins walk up to the Aerobus bus stop that takes you to the airport. There is a really great restaurant that serves tapas on a stick next to a ice cream shop in the square outside the church. I definitely recommend that; and the ice cream isn't bad either. Pans Bread is also right around the corner and great for breakfast. The Hop on/Hop off bus is probably the best way to see all the sites of the city. 229681,HarmandSharon,08/14/2006,Perfect location! This hotel is perfectly located in the Gothic quarter. It is very near to metro station Jaume and in about 10 minutes you can walk to Placa Catalunya; the Ramblas and the harbour.The rooms in the hotel are ok茅: clean; spacious and airconditioned. The staff is very friendly and the breakfast is simple; but ok.From the airport you can take the Airbus (leaves in front of the airport next to the taxi's each 10-15 minutes) which brings you to Placa Catalunya for only 鈧?3;50 (single trip). From there it's a 10 minute walk to the hotel. 229681,ATripAdvisorMember,06/07/2006,Bring earplugs; but otherwise pretty great! I can't compare this hotel to others in Barcelona; but I *can* say that since I was mentally prepared for the noise and knew I'd need to sleep with earplugs; I was VERY happy with my stay in all other respects.My favorite things:- The front-desk staff were always very helpful and pleasant. Since I had major jet lag; I can confirm that they were helpful at all hours: day; evening; 2 in the morning; and even 6 in the morning.- The room! I got the absolutely cutest room up on the 5th floor; tucked into a corner; obviously modernized within the past few years and with every touch exactly as I would have designed it. Little stuff that might not sound like it makes much of a difference: A light in the closet! Warm-colored (instead of white) walls! Enough hangers! A built-in stand for your suitcase with trim on the back that helps you keep from dinging up the wall! Extra switches for all the lights next to the bed! A fridge that you can put your stuff in without breaking a seal that brings the Mini-Bar Charge Police! Good; light-blocking shutters! Yummy coconut-scented shampoo lotion freebies instead of some gross perfume-y smell! And best of all; a satisfying shower that has enough door on it that you don't end up spraying the whole room!- The cleanliness. I couldn't find anything to quibble with; and there were little signs everywhere that the cleaning lady had been there. It's a small enough hotel that there may be one person who does the cleaning; and she seems to take pride in her work.- Location. Really perfect.- Yeah; the breakfast is a bit pricey; but it's also very complete and good; with fresh Spanish cheese and fresh orange slices along with all the usual cereal/toast/coffee/tea stuff. On your first day; it's a perfectly reasonable way to get off to a good start.It's hard to think of any negatives; although if you feel strange sleeping with earplugs in you'll definitely want to stay somewhere else. The only thing I can think of is that although Spain's new anti-smoking law is most definitely respected and enforced; if I left the bathroom window open some second-hand smoke came in that way (maybe from an employee break room below?). I paid just BARELY into the triple digits per night; and I must say I think I got my money's-worth. 229681,Donkie,04/29/2006,perfectly located hotel Stayed in this hotel four nights. It is perfectly located in the Centre of Barcelona close to the Ramblas; the metro; turistic bus; etc. Rooms are nice and clean. The breakfast was good and the staff at the reception very friendly and willing to assist with everything (restaurants; reservations; etc). Only two negative aspects: the beds are a bit too hard; especially when you have lower back problems and there is a lot of noise outside; going on 24hours a day (but what else to expect in the centre of Barcelona?). 229681,ATripAdvisorMember,04/13/2006,Had a great time at the Regencia Colon I visited Barcelona Late December/Early January this year. I had a great time at the Regencia Colon; and I could not have asked for a more perfect location. Its right in the heart of the city off Las Ramblas; but it is off of a side street so you don't have the noise or sketchiness of Las Ramblas at night. I found the staff very friendly and helpful. The rooms were also a good size. For the price; I don't think you could do any better. 229681,ATripAdvisorMember,03/20/2006,Not bad; but not great either My wife and I stayed here for 5 nights last week. Overall; we thought the hotel was fine. The room was large; with a telelvision; safe; large bathroom with plenty of hot water; and it was clean. The hotel staff were very nice to us; but they were nicer to my wife than to me. They did offer many recommendations for dinner (some were very good; some were terrible); and helped us with taxis and show reservations.The biggest problem with this hotel is the noise. There is the ringing of the cathedral bells all night (once every 15 minutes then 1-12 times on the hour; depending on the time). Then; there are all of the people out late at night; which is fine. But; for some reason; construction would begin at 5:00am and deliveries and garbage collection happened throughout the night. Also; the walls are very thin; and we could hear the man in the room next to us snoring all night.Some have written to request a room off the street because it may be quieter. We thought about that and inquired after we had spent our first night - but there are no rooms off the street.The hotel is in a terrific location. You are in walking distance from just about everything (or at least close to the subway). However; it would take a lot for me to go back there. I'd rather try somewhere new when I go back to Barcelona. Unfortunately; we were there during a large conference in the city; which cause room-rates to shoot up city-wide. This was one of the few places we could afford. 229681,tg49ers,03/11/2006,Great Location; noisey and needs more friendly staff! I stayed at this hotel late February 2006 and thought I'd give a review of it.The location is definately the biggest plus of this hotel. It is one block away from the Cathedral; when you come out of the hotel you walk about 5 mins (towards the right) and you are in the La Ramblas area; which is quite the happening strip at all hours of the morning. The subway is nearby and really the best way to get around town. There are a few markets nearby and well as many nice restaurants. The rooms were very clean and well kept. there is a safe in the closet; so you can keep your valuables in it. There is a small TV in the room but has a few english channels. We had a room facing the street and it was extremely noisey at night. I found it abit weird having to give the hotel staff our hotel key when we left but nothing was taken from our room; so it is just a safety thing. I found the front desk staff to be a little unfriendly; maybe they need to hire some friendly smiling females instead of having nothing but 45-55 year old men working the front desk! Anyway; I did not have to deal with them too much other than asking them for a cab and enquiring about trying to stay an extra night (I booked off the website but needed an extra day; so they gave me a rate of 80E for another night; two single beds).Overall; the location was great; with average quality rooms; what brought down my rating was the noise and unfriendly male staff! I would stay again if i got a good rate; but I would request a room not facing the street. 229681,ATripAdvisorMember,02/28/2006,Perfect location BUT noisy at night! We chose this hotel after reading reviews on the site. We spent 4 nights at the hotel and were delighted with our choice until bedtime came! There was noise from delivery lorries and bin lorries all night and the Cathedral bell sounded throughout the night so you always knew the time! Double glazing would need to be installed before we would return. 229681,ATripAdvisorMember,02/06/2006,Very happy! View from hotel 229681,ATripAdvisorMember,01/29/2006,Excellent location; Great rooms but slightly noisy at night We stayed at this hotel for 4 nights in January this year. We booked it having read the excellent reviews on Trip Advisor. We paid with bancotel vouchers which made it cheaper than normal prices. We took an airport bus to Placa de Catalunya and then walked for about 5 minutes to find the hotel. On arrival at the hotel the staff spoke English to us which was helpful because we can't speak a word of Spanish.Our double room was excellent. It had laminate flooring; modern decor and a small but nice sparkling white bathroom with loads of free toiletries and fresh towels which were all replaced every day when the room was cleaned.There was a minibar and even a TV. The only problem was CNN and Eurosport were the only English channels it had!It was a bit of a pain having to hand your room key into reception every time you left the hotel and then asking for it on return. (?for security- unsure why).The location of the hotel was great for La Ramblas and the Gothic Quarter; with loads of nice tapas bars and restaurants if you look further than the typical touristy places. We were recommended to go Taller del Tapas restaurant nearby the hotel - it was not good. The staff made several mistakes with our order and then tried to charge us for food we never had and were quite rude when we questioned them. The food was very poor value for money compared to many traditional tapas places we went to. AVOID THIS ONE!Night time was a bit noisy because (as already mentioned by many others) the hotel is on a busy side street where dustbin lorries and other working traffic continue all night. It also seems to be a walk through for a few drunken shouting people at 3am. We knew it was 3am because you can also hear the cathedral clock chiming! However; it was a very minor problem and certainly has not put us off wanting to return here again. Barcelona is a brilliant city and this hotel made our stay even better. 229681,robinjs,01/02/2006,nice hotel - shame about the noise We stayed at the regencia colon for 3 nights from 26th december. We were very impressed with the room size and the cleanliness. The location was perfect; close to the turistic bus stop and many good restaurants and only a 5 minute walk from Port Vell. We ate good tapas at Taverna del Bisbe right across the square from the hotel. We had breakfast at Neyras just around the corner (good eggs bacon for 4 euros). Unfortunately every night the lorry noise from the street kept us awake. We would recommend going to Taller de Tapas on C.de l'Argenteria. The atmosphere is great and the tapas is outstanding but avoid the giant prawns which were overpriced and not well prepared. If we could be assured that there would be less traffic noise we would certainly return as the hotel was very comfortable and the staff very friendly. 229681,ATripAdvisorMember,12/15/2005,Excellent value We were in Barcelona for 8 days; away for 4 then back for 3 and stayed here both visits. The location can't be beat; the rooms are small but immaculate and the staff were wonderful to us. I took the airport bus in to town and it was a 5 minute walk from Plaza Catalunya to the hotel. There were many good restaurants close by; subway and bus connections were great; shopping was wonderful. We like to eat vegetarian and would highly recommend Juicy Jones and Organic. Both are a 5 to 10 minute walk from the hotel. Most mornings I would walk to a bakery about a block away and bring pasteries and drinks back to the room. We were able to leave excess baggage at the hotel when we were out of town for a few days. That was a real bonus. We took the city bus tours the first day; both red and blue; and it really helped us get our bearings. You get a coupon book for discounts at many attractions and we made good use of it. In the evening we would walk down to the water; along the walkway to the beaches and have a drink at the beach cafes. It was wonderful. Look for concerts in the churches in the evening. Barcelona is a fabulous city and I would recommed this hotel to anyone visiting. 229681,jeanEssex,12/06/2005,Excellent Location at the Regencia Colon Just returned from a 3 night break at the Regencia Colon. I booked this hotel solely on the advice I read from the Tripadvisor website. As I have said in a review for another hotel I would not book a hotel room without consulting this website. You really cannot go wrong; you know exactly what you are going to get so you can make an informed choice.The Regencia is a three star hotel and is everything that a three star should be. It is clean and comfortable. We were given a rather large room (no. 560) on the fifth floor. This contained three beds; although only two of us travelling. The bathroom was very clean and with plenty of toiletries supplied. There is a hairdryer in the bathroom. There is a mini fridge but please bring your own kettle if you like a cuppa in the morning!The location as has been said in other reviews could not be bettered. It is situated directly behind it's 4 star sister hotel the Colon. Our room overlooked the Cathedral Square which is the place to be. Within two minutes walking distance of the Ramblas and about 5 mins from Port Vell. All in all a good stay. We booked the Bus Touristic for two days as this is the official Barcelona tour bus and stops at all the major sights. You can get on and off the bus as many times as you like. Yes you do have to keep an eye on your belongings as you should do anywhere but I never felt there were any problems. The Ramblas is a great place to walk day or evening just to see the fabulous and inspired mime artists; when you go you will see what I mean.The one downside for me was that there appears to be a real lack of decent restaurants. The fashion at the moment is tapas bars and there are simply hundreds of them. So can't say I enjoyed a really good meal. A tip though is to eat and drink along one of the side streets from the Ramblas or in the Cathedral Square. The Ramblas tapas bars seem to charge sky high prices because they are in such a popular location. That said; enjoy your stay at the Regencia Colon; it is a very good base. 229681,gregnjeanie,11/28/2005,Great location We just stayed at the Hotel Regencia Colon November 25-27th. We thought the hotel was great. The location was wonderful; it was a few steps from the Gothic Cathedral. We have a family of 4 and we had a triple room which for 128 Euro was a great price! It is hard to find rooms for 4 people in Europe. The people at the front desk were friendly and answered all of our questions. The price of the room didn't include breakfast but there is no need; as you walk outside and there are restaurants everywhere and you can eat really inexpensive in Barcelona. If you need a Starbuck fix there is one around the corner. On our last morning we found a great Churro restaurant near the hotel. The kids loved them; and they were less than 1 Euro for a big bag. The hotel can give you directions. They said it is a local favorite. At night it is a bit noisy outside but that is because you are in such a great location. I always bring ear plugs anyways. I would definitely stay at this hotel again! 229681,JWACE,11/08/2005,Very clean; comfortable hotel close to the sights Stayed at the Regencia Colon for 3 nights in mid-October. The room was a good size; very clean and comfortable. Excellent en-suite facilities. Room had sitting area with two easy chairs and coffee table.A good hot and cold buffet breakfast is available (10 euros)in the hotel; but there is also an excellent cafe bar just around the corner where you can get bacon and eggs for 3.75 euros. Building work is still going on just across the road (our room looked onto the site) but; unless you want to sleep late; this should not cause problems as work did not start until 8 am and was finished by 6.30 pm.Would certainly use this hotel again - it was a great location. In a quiet street; away from noisy main roads and passing tourists; yet just around the corner from the Cathedral and within easy walking distance of Port Vell; Catalunya Square and the Ramblas. 229681,ATripAdvisorMember,11/01/2005,Good location We stayed at this hotel for 2 nights after our cruise.The location is great! The breakfast buffet wasgood...be sure and try the orange juice.The only complaint would be the noise from the street.Between people partying and truck deliveries beingmade...we did not get a good night's sleep either night. If they installed better windows w/some soundproofing; then our stay would have been perfect. 229681,leighuf,10/31/2005,Good for 1 night bathroom 229681,ATripAdvisorMember,10/31/2005,superb location Just spent 5 days at Barcelona - fantastic - the hotel could not have been more centrally located - all of the main sights/locations within walking distance; never used metro once (although I was told that it was easy to use and efficient); always felt safe. Room was clean; well fitted out (bed a bit hard!) and more than adequate - staff very friendly and helpful. Could not fault this hotel at all. 229681,AUtiger,10/28/2005,What a gem!!!! We had originally booked our room at Hotel Regencia Colon; the less expensive sister hotel to the nicer Hotel Colon on Expedia for $180 per night. When we arrived; we were told the Regencia was overbooked and we would be staying at the Hotel Colon. What a treat!!! This hotel is the PERFECT location- directly infront of the Cathedral and a short walk from Las Ramblas. It was about a 40 Euro cab ride from the airport and a 40 Euro cab ride to the port (where we disembarked for our cruise). The staff was very friendly and helpful. We had a room with a large veranda/terrace that overlooked the city with mountains in the background and the bathroom was superb! Marble floors; plush bathrobes and slippers; super clean. The neighborhood is safe and quiet. I would highly recommend the Hotel Colon and would definitely stay there again!!! 229681,leftfoot,10/28/2005,Excellent value-for-money My wife and I have just returned from a 5 day trip and the hotel was excellent. Good size; clean; airy and comfortable room; very friendly staff; a great location; and very reasonably priced (85EUR per room per night; 90EUR on Fri and Sat); made for a very enjoyable stay.Would thoroughly recommend this hotel to anyone 229681,Lay9,10/20/2005,Brilliant! When we arrived early; we were allowed to check in and go to our room as it was ready. Compact bathroom with shower/bath toilet and bidet. Very clean and my friend and I stayed in Room 358 and had a wonderful view of the square and catherdal. Excellent location for two ladies on their own as you felt quite safe in the evenings in the gothic square and not far too walk; to tourustic bus stop...worth getting the two day pass....as there are many attractions to see and you cannot do it all in a day. Mini fridge in room; filled with goodies..did not try the breakfast.Watch your bag as you are in Las Ramblas street or the tiny winding streets...on saying that its just like any City...you have to be on your guard...especially with the gypsy women who beg with babes in their arms and have accomplices waiting for you to go to your purse...some even try to point out a stain on your clothes just ignore them!. That said and done...please don't be put off....its a wonderful place and deserves two or three long weekend visits.Souvenirs also; are very reasonable to bring back home and not the normal cheap tacky stuff....good quality and good price. Taxi drivers are metered and relatively cheap. 拢118.00. that was for 2 nights in October. 229681,MikeandWilla,10/20/2005,Honest hotel I was booked into this hotel but due to lack of rooms they moved me to their more expensive Hotel Colon 50 yards up the street. So I have no comment regarding the quality of the room but was very impressed by their commitment to the reservation. We arrived on a Saturday during their most important festival. I had booked the room 5 months before online at their own website without a credit card guarentee. They could have easily not acknowledged the booking or sent me off on my own but did not. They moved me without added cost to their 4 star hotel. That was nice! 229681,ATripAdvisorMember,10/19/2005,Close to CIty Center; but Has It's Drawbacks My husband and I stayed here for two nights and had a fine time; but could have had a nicer experience were it not for the following: 1. None of the rooms are non-smoking. We did not know this until we arrived and got up to the room after check-in. When I called the front desk to ask for a non-smoking room; they said there is no difference - all of our rooms allow smoking. It was not terrible but my initial reaction to the room was not the most favorable. 2. The shower in our bathroom leaked water onto the floor; no matter how we fixed the door to avoid it. This was pretty inconvenient but we dealt with it by mopping it up with towels. 3. There was; indeed; some very loud construction on one side of the building - so much that I had dreams about it during my siesta nap. However; a moderate to heavy sleeper might not be bothered by this. The hotel is; admittedly; in a great location within easy walking distance of the Barrio Santa Cruz and La Ramblas; so if you're up for a few snags; then go for it. 229681,LoveTravelLuvNewYork,10/08/2005,Good hotel; great location; a little overpriced We stayed here in November of 2004 for 9 nights. We were on a tight budget; but wanted to be in the center.We booked this hotel directly from the hotel's website. We were very happy with this hotel's location--right in the center. Right next to the Cathedral; walking distance to the Gothic Quarter; Plaza Catalunya; las Ramblas; etc. The rooms were good; no complaints. The only complaint is that it turned out to be far more expensive than what we originally expected to pay for it. It just wasn't worth it. The hotel administration misled us into thinking that breakfast was included in the price of the hotel; since there were signs posted in the hotel lobby about where when breakfast is being served. We followed these instructions ate breakfast every day; without being told that this would cost extra. Not one of the hotel employees said a single word; warning us about this trick. When I asked them is breakfast being served; I obviously meant; is it included; they would answer yes when in reality; they should've said it will cost you extra at the end. The breakfast was good; I admit; but cost us 20 Euro per day for 2 people. This we found out at checkout. THis was very disappointing because for the price of 110 Euros per night we could've stayed at a better (perhaps 4 star) hotel; with breakfast being included as well. We have done a great deal of traveling around Europe; and breakfast has always been included; even if it was a small continental breakfast. We thought we were getting a bargain; to stay in the center in a budget hotel at 90 Euros per night. We were obviously wrong and very upset--this WAS a budget hotel; except for the price of a FOUR star hotel. It isn't pleasant to get this kind of a surprise on your vacation; especially when you're not expecting to pay this extra money. So; in retrospect; here is my advice: look around for a better quality hotel than this one (it's only a 3 star); find out if they will charge you for extra services; even if it seems logical that they should be included; and then decide if it's worth it. If I were to do it all over again; I would've rather stayed in a 4 star hotel for the same money. (Or if this one were 20-30 Euros cheaper).Good luck! 229681,Etobicoke,09/30/2005,The right choice Like you; I've poured over the huge choice of hotel listings in Barcelona. We were so glad we chose this hotel. It is NOT a 2 star. It is more like a nice 3 stars hotel. Location is perfect - close to Ramblas (if you want to be close- we were disappoionted in this famous street- it is a street with streams of people; poor food and picpockets). Regencia is right on the touristic bus route (so easy to get home from anywhere in the city); right by the cathedral and you can walk to the port or to the Catalin Square to shop. The room we had was HUGE; newly renovated with a lovely bathroom. The people were friendly; helpful and spoke English well. Breakfast was a wonderful hot buffet; although not cheap (I think 8E) but we wanted protein (all the breakfast cafes only serve carbs and coffee). It's sister hotel; the Colon is next door; right on the Cathedral plaza and you'll pay 4 times as much for it when you could step around the corner to the Regencia and be completely satisfied. 229681,kermer,09/25/2005,Great 3 star stay Not knowing Barcelona I booked the Regencia Colon due to the good reviews on trip advisor. The hotel was exactly as descibed and therefore I was not disapointed. The hotel looked newly decorated; the toom was very clean; bright and a good size. The location is perfect; central to everywhere - Las Ramblas; shopping; beach; port etcHotel staff were happy to help whenever asked for information.In summary the hotel is very good for a 3 star; no frills; city centre hotel. The price although seemed a little high was actually in line with the costs of other hotels in the area so was not a problem. Would definitely stay here again.One word of warning - do your research before you go to Barcelona. the weekend of the 24th was a festival weekend in Barcelona; running from the Thursday through to Sunday. This meant that all the shops shut for three days and the city becomes very crowded with full on entertainment happening in evey available space. It made for a great weekend but if you like early nights then it is not for you. Concerts and entertainment go on in the streets from 10am til 2am. 229681,ATripAdvisorMember,09/20/2005,Excellent Inexpensive Barcelona Hotel After arriving in Spain we were a little worrried that our cab driver had to stop and take out a map to find this hotel; but everything was uphill from there. It is actually located behind it's sister (and more expensive Hotel Colon) which is acrosss the street from the Cathedral. Could not be a better location. We walked to everything. A few blocks from Las Ramblas. A few blocks from the water front; and a block from the bus stop.The staff could not have been friendlier and more helpful. They suggested we take the bus tour which got us to all the stops we wanted to make in the one day before our cruise.The rooms were small but extremely servicable and spotless. Two twin beds pushed together. The A/C worked; the shower and bath were up to US standards and it was only 118. Euro. They also had a breakfast buffet but since we missed it; I'm not sure if it was continental (free) or full with a charge.Since we flew in from the US; we arrived at the hotel by around 8:30AM. They took our luggage and just piled it in the lobby- but it was in full view of the registration desk so we were comfortable with that.We were a party of 6 and when we left they reserved a van for us to travel to the pier all together without having to take separate cabs. And the cabbie even offered to pick us up when the cruise returned 11 days later. He was there when we docked and took us to the next hotel.Highly recommended! 229681,leighb8971,09/18/2005,Good hotel; shame about the builders My partner and I just returned from our first visit to this great city. The location of the hotel cannot be beat. It's close to great shops; restaurants and public transport links. The only downside was the nearby construction site; and the fact that our window did not keep out any noise - honestly it wouldn't have mattered if it was open or closed! And unlike British builders; Spaniards work for 12 hours solid! Apart from that; everything was great. The staff were very friendly and helpful; giving us advice on good tourist spots and restaurants. And their English; unlike my Catalan; was immaculate! The room and facilities were very clean and adequate for our needs. The lift was a welcome respite for our tired legs after a long day of sightseeing! 229681,ATripAdvisorMember,09/16/2005,Loved this hotel - great value for money Stayed here after looking at reviews on trip advisor. We were not disappointed. Hotel is in a really central location; far enough away from the main street to be quiet whilst only a five minute walk away from Las Ramblas and Placa de Catalunya. We got a fantastic room with a big terrace that had seating outside. Facilities such as bathroom were great - very clean and the shower was brilliant. We found the staff to be very helpful. We didn't have breakfast at the hotel as it looked expensive but found a cafe on the sqaure which did good value breakfasts.Would definately go again!! 229681,ATripAdvisorMember,09/05/2005,Not as great as others think It seems I might be outnumbered on this; but I do thhink the hotel has serious problems.1. Spectacularly surly and disinterested staff. Never experienced as bad as this.2. Nearby building works. They start at 8am on the dot.3. Our bathroom was falling apart. Very shoddy.4. Breakfast. Not worth 10 euros. Avoid at all costs.I'm used to budget; but this was budget lite. 229681,lewisthebear,08/20/2005,Excellent budget choice My husband and I stayed here on what was our first visit to Barcelona; and found it to be a brilliant choice. The location is great; it was easy to get to the main square; a few minute's walk away; getting to the hotel using public transport and a 5 minute walk was so easy. The port and main areas such as Las Ramblas and teh big shops were again within easy reach by foot. The room was fairly basic; but as long as it has nice cold air con and a comfy bed; that was all we wanted. Great value for money and nice to be so near the gothic cathedral and in the gothic quarter. 229681,ATripAdvisorMember,07/19/2005,Great Hotel!!! This hotel is exactly what you should get for a three star. Perfect location and a clean; nice room to lay your head. The hotel was central and walkable to many sights. Also; easy access to the metro. Staff was very friendly and spoke English. No complaints for the price. Of course it doesn麓t have all the amenities of a deluxe hotel; but for a three star it is perfect. 229681,ATripAdvisorMember,07/12/2005,Great location; comfortable -- will visit again! We stayed in this hotel for four nights at the end of June. The location of this hotel cannot be beat -- right in the historic city centre next to the cathedral. We were only a 10 to 15-minute walk away from the main shopping districts of the Gothic quarter; including the Boqueria market (a must see) on La Rambla; C. de Ferran and C. del Portal de L'Angel.The rooms were clean; quite large for European standards; and well-decorated. We had no concerns with noise; even though we stayed on the second floor; thanks to thick inner windows. Breakfast was quite nourishing but extra; there are several bars nearby with cheaper fare. Our only complaint was the lack of TV channels (3; all in Spanish); but hey -- one should be exploring Europe instead.The hotel staff are quite helpful and professional. All in all; we had a great stay and would return. 229681,ATripAdvisorMember,07/03/2005,Good Hotel for Location and Price We enjoyed this hotel. The location is great. It is right behind the Cathedral and very accessible to the Barri Gothic; La Ramblas; etc. The staff were helpful as well. 229681,Sandy066,05/27/2005,Barca Fantastic!!! Just returned from 5 days at Regencia Colon. Fantastic location; on the 4th floor; good place to be; had a partial view of cathedral. A bit noisy due to some building work nearby; but after all the sight seeing and a few bottles of wine still managed a good nights sleep. If you like a brew in the mornings; bring a travel kettle as no tea/coffee facilities in room. Cleaned daily; with nice fluffly white towles provided.Hotel itself is friendly; clean; basic but provides everything you could want. Loved the city itself; great buildings; ironwork and large oak doors. Streets busy but noticeable clean. Large crossings everywhere but easy to get about. A good tip for you if doing a lot of sight seeing; book your travel bus/train pass via expedia; saves lots of hassle and gives you discounts into some attractions. Would definitiely go back to Barcelona; would recommend the Regencia. 229681,jeanettesally,04/05/2005,great hotel My partner and I have just returned from a week in Barcelona. This is the first time in Barcelona for both of us and we thoroughly enjoyed it. The hotel Regencia Colon was our choice for our stay and proved to be a good choice. The staff were friendly and helpful. The hotel was very clean with everything required for a comfortable stay. The bathroom was bright and fluffy towels provided every day. In seven nights our bed was changed four times. The restaurant for breakfast didnot inspire us so we ate out at a small cafe just across the square. The hotel is really well placed for all the tourist attractions; bars; restaurants; shops; and metro. There was building work going on at the corner of the street but we were on the fifth floor and all work stopped around 5.30pm so there was no problem. The hotel kept our luggage for us on the last day and arranged a taxi to the airport for us which pleased us. Barcelona is a beautiful city but watch your wallets and purses. We found eating out in the evenings expensive but we did use what we considered the nicer places. The bus and metro system are really good for getting around. Our stay was Easter 2005. 229681,fsufan,03/19/2005,Great location! The hotel has an excellent location; right next to the Cathedral and walking distance to several other tourist sites (Las Ramblas; Picasso museum; Barri Gotic area; Placa Catalunya) and metro stations. The staff was helpful; recommending restaurants and storing our luggage. Our room was very clean and spacious (we were given a triple; although there were two of us in the room) and clean. Agree with one of the previous reviews; there is some construction going on right now at night; making it very noisy. I am a heavy sleeper; so it didn't bother me. My roommate; however; had trouble sleeping. Other than that; would HIGHLY recommend this hotel. We found a rate of $124/night; so thought it was a great deal compared to other hotels in Europe we had at similar rates 229681,ATripAdvisorMember,03/16/2005,Loved this hotel! View from my window 229681,dcsapper,03/14/2005,Wait until nearby building construction finished! I agree with all that has been written about the Regencia Colon; and had booked 5 nights there on the strength of the Tripadvisor reports! However there is a problem currently that is no fault of the hotel. It is situated on a corner of a cul-de-sac; no more that 50 yards from a building under construction. Maybue to avoid the daytime pedestrians; I don't know; but there were construction vehicles passing by under my window and construction work happening throughout the night. I can usually sleep anywhere but the sound worked its way through closed windows and metal shutters. A real shame; because I can't fault anything about the hotel -and when the building is finished; I shall return!!! 229681,ATripAdvisorMember,12/07/2004,Perfect for a Late-Afternoon Siesta The Hotel Regencia Colon in Barcelona is exactly what I need in a moderately-priced hotel: friendly staff with good communication skills; clean room with wood floors (no sketchy carpeting!); and sparkling bathroom with fluffy white towels. The room was not large; but it was clean and reasonably well decorated such that I was happy to return to the comfort of the room for a late afternoon siesta each day. The location was perfect: just steps from the Gothic cathedral and a maze of Medieval streets and squares with shops; restaurants; and bars to explore; walking distance to Las Ramblas (nice to see; but we appreciated being several blocks away); and close to metro stations (easy transportation). Although the hotel was not cheap; it was our first stop in Europe; and we weren't up for budget accomodations directly after the long journey to Spain. We will definately return to Barcelona and will stay at Hotel Regencia Colon again! 229681,GeNets,10/12/2004,Convenient Convenient to the airport bus drop off/pick up location and near shopping and restaurants. Within walking distance to most attractions. 229681,DutchBrother,10/08/2004,good hotel; but not great This hotel is extremely well located; just a block from the cathedral but on a quiet side street. The rooms vary quite a bit in size. We had an average size room; which was too small to add a cot for our daughter; so she had to sleep in the twin beds with my wife and I. Had we known; we would have requested a larger room in advance. The room was modestly furnished; clean; but nothing special. It did have a mini-fridge. It also has a partial view of the main square next to the cathedral. The staff tried to be helpful; but some of them had very limited English. The Regencia's sister hotel; the Colon next door; was much more helpful and their staff all spoke fluent English. I have no complaints about this hotel; but it's definitely a three star and at $160/night is fairly priced; but not a bargain. 229681,fizzb,10/05/2004,Superb central location Unbelievable central hotel for the price! We paid around 拢80 per room for a night; which was very good value. The hotel is just off the main Cathedral square; and about 5 minutes walk from the Placa Catalunya. Not the quietest hotel I've ever stayed in; but we expected that. Everything was very clean and well presented. Very efficient air-conditioning too; which kept the room nicely Arctic despite temperatures of 29 degrees outside. We had a problem with the safe in our room (locked shut!); but the manager came to fix it straight away for us - excellent service. Staff were all very friendly.We were room only; and didn't bother taking breakfast; but found a lovely cafe just across the square that was very reasonable.I would recommend this hotel to anyone; and wouldn't hesitate to stay there again. 229681,AlfieO,09/08/2004,Excellent for the price I spent a fair amount of time looking into hotels before going to Barca and I can't fault the Regencia Colon for the amount it cost to stay there (when compared to other central hotels). It really is about as central as you can get without staying on Las Ramblas which IMO is not all it's cracked up to be anyway (a busy tourist trap where everything is overpriced). We didn't try the breakfast at the Colon - so can't comment on that. The staff are very helpful and the rooms more than adequate.Other recommendations - Agua restaurant near the marina is nice - above average price wise but no too pricey considering the decor food. Book well in advance though if you want to each after 9:00 pm. Cafe Del Bispe over cathedral square from the Hotel Colon is a nice place to chill out and watch the world go by and the staff are v. friendly there too.Barcelona is a great city - I'd go back tomorrow and be more than happy to stay at the Reg. Colon again. 229681,ATripAdvisorMember,08/08/2004,Great Gem Very nicely surprised. Great Location. Nice room. Excellent staff.Room was nicely furnished; AC worked nicely and everything was clean and neat. Just close enough to everything to be convient; but far enough away to be quiet. Breakfast in the morning was pricey but nice. Would definately stay there again. 229681,ATripAdvisorMember,07/26/2004,Looking forward to our next visit already! We have just got back after spending 4 nights in Barcelona; staying at the Regencia Colon Hotel. We found it to be an ideal place to stop; in a reasonably quiet side street but literally only a few steps from buzzing bars; shops; and restaurants. Our room had essential (in July) air-con that worked very well and quietly. The room was very clean and well decorated; with plenty of wardrobe space; a good en suite bathroom; mini bar and a safe. Maybe it was a touch on the small side but that is the only negative criticism of the room I can think of. Breakfast at the hotel was extra; and not that great to be honest; better and cheaper to breakfast in a nearby cafe. The staff were friendly; helpful; and spoke good English although when we asked for a recommended restaurant they sent us to an over priced place on La Rambla. There are plenty of better and much cheaper places for dinner in Bari Gothic; or take a stroll down to Barceloneta. If we go to Barcelona again (and I'm sure we will) then we would stop at the Regencia Colon again without a doubt - You can't really say better than that can you? 229681,ATripAdvisorMember,07/25/2004,Great location; great value for your money The hotel has a great location; close walking distance to Las Ramblas but not right on it which meant it was quieter in the evenings. It cost much less than other hotels nearby; and you get a clean; good-sized room and bathroom; bright bathroom lights; and all the usual amenities. The decor may be a little uninspired; but it was pleasant enough. The employees were generally friendly and helpful; except for one who was a little curt but I have had much worse in Paris. I would definitely return. And Barcelona is a city well worth a return visit. There is much to see; but you should also spend time relaxing in their parks; their sidewalk restaurants; enjoying tapas and sangria; and many; many pastries. Seriously; you need to see their selection of pastries; cookies; desserts; ice cream; chocolates....... 229681,chrischennyc,07/10/2004,Value; value; value I researched hotels using all conveniently located; moderate to inexpensive suggestions in Frommers and Lonely Planet; and then cross-referenced all the suggested hotels with tripadvisor.com reviews. The best value was the Regencia Colon because if you spend any less (from the reviews) you risk shady neighborhoods; sewage smells from old pipes; and waterbugs scurrying around your room. Noise from the street; in Barcelona; is given in order to be conveniently located; although not much noise was heard during my stay at the end of June (bring earplugs just in case). Other possibilities which used to be cheap are now equally or more expensive than the Regencia Colon. In our experience; the desk was extremely friendly; the rooms were pleasantly air conditioned; but the walls were a little thin 鈥?I could hear the people next door; although it was only for about five minutes each night. They made ok suggestions for restaurants (Agut and Els Quatre Gats); and I was a little weary of one place that looked like a tourist trap. My best meals were at Cal Pep (they prepare a wonderful set five course menu of whatever is fresh) and Agut (great seafood and atmosphere); avoid Els Quatre Gats (touristy and moderate to bad food) and anything on La Rambla. We were also going to be back in Barcelona for a day before we left and they let us use their baggage room for a day. In the end; my stay was great and I would strongly recommend the Regencia Colon for a midrange hotel. 229681,texaschica,06/22/2004,Superb value The Regencia is a superb value. The location is perfect for exploring the Barri Gotic; and is convenient to the Metro as well. The room was clean and comfortable. We stayed at the Regencia the first part of our trip; then the fancier Hotel Colon (across the street) the last part. I recommend both hotels; but the Regencia is best if you're on a budget. 229681,crackofdawn,06/17/2004,Loved the Location The Regencia Colon Hotel is a 20-25E taxi ride from the airport and must be a step-cousin of the Colon hotel which is between the Regencia and the Cathedral Square since all the towels; ash trays; cups; etc.. had the Colon Hotel logo. The price was right for us and was better than others I could find for a old city center location.We were on the first floor of rooms and our little room faced the steet and did have a view of the corner of the Cathedral Square which was nice. Ear plugs were wonderful to have on Friday and Saturday night. Sunday night was very quiet and then Monday night the noise hit a normal volume again! You have a 10-15 min walk to Las Ramblas from the hotel and another 10-15 min walk on Las Ramblas in either direction to the end of Las Ramblas. They provide a small breakfast buffet at the hotel that was adequate and certainly convenient. The staff was friendly and helpful so the stay was enjoyable.Be sure to visit the 4Gats restaurant which is a 5 min walk from the hotel. They are open early for dinner and get really crowded by 8:30; but the back room is large and they have a small balcony that rings the restaurant that is set up with 2-person tables. We were there twice and really enjoyed the meals.. the restaurant was recommended to us by the hotel staff! 229681,lass,06/14/2004,Great location at a great price We have recently returned from 5 nights at this hotel. I can fully recommend it; from the staff; who were courteous and helpful; to the rooms; which were a good size; and clean (they appeared to have been very recently refurbished). The location is excellent; particularly in the evenings: only a short stroll to some lovely cafes/bars and restaurants. The cathedral square; just steps away; is a great place to end your evening; just watching the world go by until you are ready to fall into bed. The only downside to the location is; as others have commented; the noise. The one recommendation I must make to this hotel is - get some double glazing! That said; we both became immune to the noise after a couple of nights; and even slept through the cathedral bells chiming the hours away. I would happily return to this hotel. 229681,ynot,05/19/2004,Very good place to say showReview(2079365; 'full'); 229681,Dbirkwood,03/02/2004,great for a weekend away showReview(1687945; 'full'); 229681,jcborange,11/06/2003,Excellent Location; Clean.... showReview(1439848; 'full'); 229681,jeanmarine,09/29/2003,Great location; lovely hotel that we'd recommend in a heartbeat showReview(1370471; 'full'); 229681,ATripAdvisorMember,09/21/2003,Great location; fine room! showReview(1346664; 'full'); 229681,PMwhf,08/23/2003,Good Value showReview(1257635; 'full'); 229681,ATripAdvisorMember,07/01/2003,Unbeatable location showReview(1120865; 'full'); 229681,ATripAdvisorMember,04/09/2003,great location; pleasant hotel showReview(932032; 'full'); 229681,ATripAdvisorMember,04/06/2003,good colon showReview(930323; 'full'); 229681,lass,12/06/2008,Ho soggiornato in una camera... showReview(22794569; 'full'); 229681,lass,11/24/2008,Location ottima; pochi passi... showReview(22232621; 'full'); 229681,lass,09/14/2008,Posizione eccezionale a due... showReview(20743989; 'full'); 229681,lass,09/13/2008,Die Lage des Hotels ist super... showReview(20491536; 'full'); 229681,Ripas,09/09/2008,Un ottimo soggiorno showReview(19940160; 'full'); 229681,lass,08/30/2008,Ottimo Hotel consigliato showReview(19637373; 'full'); 229681,lass,08/26/2008,Bonne h么tel 脿 proximit茅 de la ville showReview(19637372; 'full'); 229681,lass,08/04/2008,Super Lage; guter Service; sch枚ne Zimmer showReview(19637371; 'full'); 229681,lass,06/24/2008,Otttima posizione showReview(17444388; 'full'); 229681,bussola76,06/12/2008,Vacanza a Barcellona showReview(16877253; 'full'); 229681,lisola31,05/28/2008,Consigliamo vivamente l'Hotel Regencia Colon showReview(16461200; 'full'); 229681,lass,05/15/2008,Hotel veramente buono; in... showReview(16731152; 'full'); 229681,lass,04/27/2008,Di fronte alla Cattedrale; non... showReview(16730541; 'full'); 229681,lass,04/24/2008,Bien situ茅 et accueillant showReview(15576816; 'full'); 229681,lass,04/23/2008,Ein ganz gro脽artiges Hotel... showReview(16730555; 'full'); 229681,lass,03/26/2008,sehr gute Lage; aber extrem hellh枚rig showReview(14732124; 'full'); 229681,lass,03/19/2008,Sehr gute Tapas im der Taverna... showReview(16727776; 'full'); 229681,lass,03/18/2008,Sehr sauber und Super Service in perfekter Lage showReview(14732123; 'full'); 229681,lass,03/18/2008,Voici un h么tel bien situ茅 en... showReview(16725033; 'full'); 229681,lass,02/21/2008,tr茅s bonne situation showReview(13978016; 'full'); 229681,lass,02/02/2008,Chambre tr猫s bruyante ( situ茅e... showReview(13372282; 'full'); 229681,lass,01/24/2008,ottima posizione e buon rapporto qualit脿/prezzo showReview(13189595; 'full'); 229681,lass,01/20/2008,Posizione perfetta. Si... showReview(13308031; 'full'); 229681,lass,01/13/2008,Nous ne conseillons pas cet... showReview(13222897; 'full'); 229681,lass,01/03/2008,perfetto posizione stupenda showReview(13189594; 'full'); 229681,lass,12/28/2007,Das Hotel liegt super zentral... showReview(12651837; 'full'); 229681,lass,12/27/2007,Ottimo Hotel; in pieno centro... showReview(12752563; 'full'); 229681,lass,12/18/2007,Week end sympa; chambre de... showReview(12650371; 'full'); 229681,lass,12/07/2007,C'est l'annexe du c茅l猫bre h么tel... showReview(12649009; 'full'); 229681,lass,12/05/2007,Gutes... showReview(12649221; 'full'); 229681,lass,12/05/2007,Sono stato 2 volte a... showReview(11415596; 'full'); 229681,lass,10/17/2007,Prima Stadthotel showReview(11664025; 'full'); 229681,lass,10/16/2007,Sono rimasto soddisfatto della scelta showReview(11664024; 'full'); 229681,lass,10/07/2007,Wir haben das Hotel schon... showReview(11415600; 'full'); 229681,lass,09/30/2007,Sehr empfehlenswert showReview(11664023; 'full'); 229681,lass,09/24/2007,Jederzeit wieder showReview(11664026; 'full'); 229681,lass,09/13/2007,L'h么tel est extr锚mement bien... showReview(11415601; 'full'); 229681,dreibeiner,09/09/2007,Sehr sauber ! showReview(8680559; 'full'); 229681,lass,08/16/2007,Le plan fourni par venere 茅tait... showReview(11415602; 'full'); 229681,lass,08/06/2007,Hatten ein 3-Bettzimmer... showReview(11415604; 'full'); 229681,Ubeda,08/05/2007,Excelente ubicaci贸n. Ser铆a un 3 estrellas y media showReview(8358229; 'full'); 229681,lass,07/31/2007,Hotel excellent pour... showReview(11415603; 'full'); 229681,babelilu,07/30/2007,Super h么tel tr猫s bien situ茅 ! showReview(8256922; 'full'); 229681,lass,06/12/2007,Jederzeit wieder - Gute Lage und guter Service; renovierte Zimmer showReview(11491647; 'full'); 229681,lass,04/29/2007,L'hotel si trova in una zona... showReview(12648626; 'full'); 229681,lass,04/19/2007,Posizione centralissima; a... showReview(11415607; 'full'); 229681,lass,04/19/2007,Albergo molto carino; in una... showReview(11415606; 'full'); 229681,lass,04/19/2007,Sono stato al regencia colon il... showReview(11415597; 'full'); 229681,lass,04/17/2007,CATTEDRALE DI BARCELLONA ;MUSEI... showReview(11415605; 'full'); 229681,lass,03/24/2007,super Lage; aber laut showReview(11398913; 'full'); 229681,lass,03/07/2007,Excellent h么tel; bien plac茅... showReview(11415598; 'full'); 229681,lass,01/21/2007,Barcelona erleben showReview(11392000; 'full'); 229681,xikibel,01/18/2007,Estupenda ubicaci贸n y trato showReview(6615122; 'full'); 229681,lass,01/15/2007,Consigliabilissimo. posizione... showReview(12648786; 'full'); 229681,lass,01/02/2007,Lo consiglio soprattutto... showReview(11415599; 'full'); 229681,lass,12/19/2006,Molto centrale... assolutamente... showReview(11415608; 'full'); 229681,lass,11/25/2006,El Hotel es muy agradable y... showReview(11415609; 'full'); 229681,lass,11/19/2006,Zentral; daf眉r laut showReview(11374480; 'full'); 229681,lass,09/28/2006,ottima posizione showReview(11357100; 'full'); 229681,lass,09/26/2006,gutes Preis-Leistung Verh盲ltnis showReview(11357098; 'full'); 229681,lass,09/26/2006,Ottima posizione; proprio... showReview(11415610; 'full'); 229681,lass,09/25/2006,Sehr zentral; aber etwas laut showReview(11357097; 'full'); 229681,lass,09/25/2006,Gerne wieder showReview(11357096; 'full'); 229681,lass,09/24/2006,Solo due pernottamenti; ma... showReview(11415611; 'full'); 229681,lass,08/23/2006,Excellent hotel situ茅 au coeur... showReview(11415612; 'full'); 229681,lass,06/13/2006,Tr猫s bien plac茅; id茅al pour d茅couvrir Barcelone showReview(11331492; 'full'); 229681,lass,05/12/2006,Questo hotel si trova in una... showReview(11415615; 'full'); 229681,lass,05/12/2006,Le informazioni nel sito sono... showReview(11415613; 'full'); 229681,lass,05/08/2006,Ottimo albergo per una... showReview(11415614; 'full'); 229681,lass,04/22/2006,Eravamo 3 adulti :la camera ben... showReview(11415616; 'full'); 229681,lass,02/06/2006,Hotel felicemente collocato nel... showReview(11415617; 'full'); 229681,lass,01/13/2006,Se dovessi tornare a Barcellona... showReview(11415618; 'full'); 229681,lass,01/11/2006,鍫存墍銇偒銉嗐儔銉┿儷銇繎... showReview(21800708; 'full'); 229681,lass,12/30/2005,L'hotel 猫 situato in pieno... showReview(11415619; 'full'); 229681,lass,11/28/2005,Das Hotel hat eine super Lage... showReview(11415620; 'full'); 229681,lass,11/16/2005,Sehr zentral gelegenes Hotel... showReview(11415621; 'full'); 229681,lass,05/13/2005,D茅faillance de la climatisation... showReview(11415622; 'full'); 229681,lass,09/04/2004,Albergo ottimo in posizione... showReview(11415623; 'full'); 229681,lass,06/23/2004,Bon hotel; bien situ茅 mais... showReview(11415624; 'full'); 229681,lass,02/23/2004,Da poco ristrutturato... showReview(13514192; 'full'); 229681,lass,12/02/2003,Die Lage des Hotels ist ideal... showReview(11415626; 'full'); 229872,Pedro28Portugal,12/14/2008,Nice place with great location The hotel is nice; clean; the staff is friendly and it has a great location (neer Ramblas). The room temperature was a little high. Good breakfast. Recomend it for a short period. 229872,Brendermann,10/30/2008,Hotel Adagio is Horrible My girlfriend and I stayed at the Hotel Adagio and the night manager made rude and offensive comments to both of us about being Americans and told us to get out of the hotel after we had asked him to stop it. Although the location is very good; we checked out immediately and went to a nearby hostel with wonderful management where we felt safe. 229872,frannyr01,10/25/2008,Great Deal 5 mature females we spent 5 nights in Adagio hotel it is exactly as described basic but great value. spotless clean bed linen and towels changed every day when air conditioning was requested it was put on straight away.Breakfast was simple but adiquate ( hot drinks could have been hotter;Reception staff were so friendly and helpful and breakfast lady very pleasant and always cleaning something.great location for sightseeing some weird people hanging around but we never felt threatened by them. room to front was noisy all night but we new this before going but it was a good size tripple room so we didn`t ask for a change we would recomend it to anybody but we will take ear plugs next time 229872,Travelyst,10/03/2008,Too noisy The location is excellent for getting around the central city on foot. The desk staff was friendly. Rooms were small but adequate. The rooms and lobby were clean. Noise was a huge issue. This is a very young area; with hostels; bars and restaurants; and night-owls. Street noise kept us from sleeping soundly until about 3 am; and it seemed that as soon as the partying stopped; the city sanitation (garbage) crews were out. Closed windows barely muffled the noise; and even earplugs didn't work.We also got a lot of noise from the hallway and adjacent rooms. The cleaning staff's station was right outside our door; so starting at about 8 am and lasting until we left for the day; we heard the banging of brooms and mops and the rustling of plastic laundry bags.All in all; it was almost impossible to get more than 4 - 5 hours of sleep each night. I'd say that while the biggest advantage of the hotel is its location; that is also its biggest disadvantage because of the constant noise. 229872,arabella22,09/26/2008,great location This hotel was is a great location to all things touristy. Very easy to find; right btw the KFC and McDonalds. Hotel staff was helpful and spoke English. I loved the FREE internet access (9am 鈥?midnight). Very clean rooms and a nice bathroom. Noise is an issue but just bring some earplugs and you will be fine. BFK is rolls; ham; cheese; cereal; coffee/OJ. The one thing that I did not like was cigarette smoke from the other room filtered into my room and there was no air conditioning. 229872,treadi2001,07/25/2008,great budget option cleann and central location!!! clean great location near everywhere; cheap as chips!!! recommend it for cheap option!! 229872,dbhBristolEngland,04/24/2008,Great Value First class service; reception were polite and very helpful. Rooms were clean and adequate for a business trip. Hotel position is excellent for exploring Las Ramblas area with supurb bars and restaurants nearby. You won't beat this hotel at the price. 229872,Jennifer87,03/30/2008,Excellent location; Excellent service View from balcony 229872,oddjob60,03/28/2008,very basic We stayed at the Adagio Easter 2008. This is a very basic hotel. The rooms are not sound proofed and the hotel is very noisy. We requested near rooms as we had 2 children (14;16) but rooms 3 floors apart. Staff not helpful at changing rooms; but always very polite. The rooms were chalk and cheese. One had air conditioning; heating; large window opening onto large tiled area and was spacious. The other was small; no light; window couldn't be opened because smell from small enclosed passage outside was so bad. It had no air conditioning. Both bathrooms were brand new with new hairdryers; but you were not allowed plugs for sinks or bath.The breakfast was very nice and lady serving helpful and pleasant. The hotel is very well situated for Las Ramblas and port. It is a good location for tourist buses as well.There was free internet access via a laptop in reception at all times. 229872,KateCardiffWales,02/12/2008,good location; surly staff this hotel was in an excellent location but the rooms were VERY basic and the staff were quite unhelpful to be honest. I would stay on the same street again but not this hotel.They had a bizarre policy of making you leave your keys there at night which i was not happy about. Also although we booked a double they gave us a twin room. The location of our room was also not great as the doors werent soundproof at all and we were right by the top of the stairs to our floor and the lift entrance.It was ok but not really anything to write home about. Fab location though. If you want cheap and not cheerful then stay here. 229872,rockstar3434,01/21/2008,Good location and budget price The Hotel Adagio has a good central location near Placa Jaume and walking distance to Placa Catalunya. A Metro stop is one block away. Plenty of restaurants nearby; though most cater to tourists. 15 minute walk to coast. I stayed in a single room that was clean and comfortable. The bathroom was spacious and modern. The staff was friendly and helpful. Only complaint is that it can be noisy at night from the streets below. I would stay here again. 229872,Darloman,12/16/2007,Beautiful Barcelona Barcelona is a beautiful city; full of character; verve; vibrancy; culture; history and for me; most importantly; the home of what is one of the wonders of this age and probably the most awesome building I have visited despite the fact it probably won't be finished in my lifetime; the Sagrada Familia - an anochronism if ever there was one but one an anochronism! If God were writing a trip advisor review of the Familia Sagrada he would extol its virtues and give it an excellent rating.But I am not God and I stayed in a far more down to earth establishment - the Hotel Adagio just off La Rambla. I was on a lone visit and the room was small despite having a good size double bed which at first seemed rather hardish but afforded good rest qualities. The room was simply decorated and the furniture was in keeping with the ambience - perfectly adequate for my short stay with a large wardrobe with plenty of shelf space. It would be unjust to judge the adequacy for a couple staying at the hotel because I booked a single room but the room I stayed in would have been rather too cramped for more than one - even if the couple were on exceptionally good terms! Other rooms might well have been bigger. The room had a veranda which looked out onto an extremely narrow street - one hopes that the person living opposite would not peer down from the balcony at the same time otherwise heads might bump - no not that bad but certainly 'intimate'! By the way; no sign of druggies or ladies of the night as mentioned in another review( not that I was looking for either!).The bathroom was small but very clean. The shower was fine - powerful and with temperature control easily achieved. Interestingly; the shower appeared to double as a bath which was adequate for a child until they understood the meaning of the term NSPCC. But then a family would not have been staying in this room.Bed linen; towels; room cleanliness were all of an exceptionally hight level and I really must commned the lovely ladies who kept the room spotless and were very civil and happy to smile. Well done Adagio!The reception staff were excellent - and I use the term advisedly. They were friendly; courteous; smart; helpful and all I encountered spoke excellent English. Very commendable indeed. They were happy to print out my priority Ryanair boarding pass for my return flight - free!!There was a continuous humming from the heating/ac system which took a while to get used to but I mention this only in passing. Walls seemed rather thin and conversation could be heard from adjoining rooms. Television had CNN and plenty of indigenous channels.Breakfast was typically continental - croissants; buns; cereal; jams; meats; cheese and a good selection of hot and cold drinks. It was rather more limited in variety than other hotels I have stayed in but a perfectly adequate start to the day and for the price paidI got this hotel at a bargain price and quite frankly; I'd be happy to stay again. It is central and immaculately clean with a friendly staff. f you sleep lightly then you might want to look elsewhere - the noise is not the fault of the hotel; just the result of its location.It's a 2 star tourist hotel so don't expect the Ritz but for someone like me on a tight budget I can recommend this hotel as an ideal base for Barcelona. It is certainly better than the previous hotel I stayed in in Barca which was 3 star. 229872,cn14,11/18/2007,Great location; simple hotel If one word can characterize this hotel; it must be location. The hotel is located right next to the busy Rambla boulevard in Barcelona. My father and I were going for a cruise starting from Barcelona; so I chose this hotel for its location; hoping that we will have some time for a concentrated city tour before we board the boat. And I was right. This hotel is conveniently located close to all major attractions on my visiting list. Before I arrived I was a bit worried after having read somewhere that this hotel is located in the red-light district. But what a wonderful lively area it was; full with activities; people; bars; restaurants. So my worry disappeared right away. The only problem was the street Ferran is mostly pedestrian and not open for traffic; that was what my taxi driver told me; who left me at the city hall square from where I have to drag my luggage to the hotel; about 3-5 minutes. But it was really not a problem.I booked a single room; clean; quiet; basic. The TV did not work. But I didn't come here to watch BBC anyway. The bathroom was perfect; no problem with leaking water or drainage. My father's room has a window facing a horrible looking well so he had the curtain down all the time. My room window is facing a small side street; very quiet. The breakfast was basic; toast; juice from the machine; and coffee. I read that there was free wifi internet available; and it turned out only the laptop computer in the lobby was connected. And there was only one so you have to queue. The staff at the lobby was efficient and spoke good English.I wouldn't mind to stay in the same hotel if ever I come back to Barcelona. It's basic; but I pay for what I get. 229872,smelbo24,10/24/2007,budget hotel A budget hotel is true.Found the staff very friendly and helpful. Breakfast was good. Rooms were basic furniture and the colour scheme let it down the dark finish of the furniture and the curtains made the room look dreary. On the other hand the bathroom was much better clean and nicely finished.Agree with other reviews very noisy with balcony door open as could be heard very early hours in morning.Overall okay but would pay more to stay at better hotel next time. 229872,lolasanfrancisco,10/09/2007,Best 2 star hotel in Europe The hotel is located on the BEST street; in the BEST location in Barcelona. The reception people are always at 100% sold out and they told me that no less the 50 times a day they turn people away who just try and walk in; or book the day before. The rooms were clean; large for Europe; and have a little balcony that when you close the doors; it is sound proof. The beds are SUPER small; no joke folks; but for the price; you can鈥檛 beat it. I have stayed in all sorts of hotels; bb鈥檚 and so forth; and even if I had a huge budget; I would stay at this hotel again. 2 stars is given only because there is no mini bar; or satellite TV鈥?so what right? Location; location; location; clean fun rooms; a staff with humor and wit. A great place for the young at heart and ready to go woop it up in the Gothic quarter. This place was 10+. PS 鈥?Ramblas is for those who like Las Vegas. The gothic quarter is more for those like love New York. 229872,kiwipharmacist,08/27/2007,Great stay at Adagio My friend and I booked a weeks holiday in Barcelona; Spain for our mid- year holiday.We arrived from Girona airport and took a shuttle bus to the bus station.After obtaining a map we were able to orient oursleves to the Las Ramblas.The hotel was very easy to find. It is situated near a McDonalds on the Lamblas. Unfortunately due to our travel agent ( GOING PLACES ) forgetting to book the hotel for us ( as we got a package) The hotel had no record of our stay. Even though we had receipts and confirmation of our OWN booking. The receptionist was very good to us........ Despite not being able to speak Spanish he gave us a single room with a single bed and I got the stretcher- Which i must add was comfortable anyway. -- What happened was a bit of a nuisance but I wasn't going to let it get to me on my first european trip.The hotel was very clean and facilites very good. I did not find it noisey. The room had a extra curtain cover to prevent the strong rays of the sun from coming in. In the morning we had a nice breakfast consisting of Cerals; breads; hot chocolate and juices. The staff were very friendly and helpful--- though one of the night receptionists did scare me as he looked like a relative of the mafia.The hotel has an excellent location and I would recommend it for any friends who are travelling as its a cost effective place.I would stay here again.Barcelona is my favourite european city and I would return any day 229872,MikePGloucester,06/21/2007,Noisy But Nice My wife and I arrived at the Adagio after being dropped off by the taxi driver at the end of C Ferran as no vehicles are allowed at certain times. We then found we had to spend a night at a nearby Hoteldue to a problem with our room. However; the remaining six days of our stay were OK. The room and its facilities were kept clean and although it was a little faded/battered it was comfortable enough. The soundproofing if it existed was ineffective but the only disturbance we experienced was from young English tourist's lack of consideration for others. Not something I can blame on theHotel. The breakfasts were continental and more than adequate supervised by pleasant staff. The front desk staff were also helpfuland generally cheerful. Overall; a pleasant experience I would recommend it for younger visitors who want to be in the centre of things. Given the excellence of the Barcelona transport systemolder visitors could perhaps find quieter accommodation further from the Barcelona centre. 229872,Lyydia,01/02/2007,Basic but cosy! I stayed at Hotel Adagio last April and it was a pleasant experience. The location near Las Ramblas is perfect and the staff was very friendly; especially the breakfast lady. The breakfast itself was quite basic with bread; coffee; juice; and cereals but always fresh. Our room was tidy and comfortable. The price was also relatively modest. Perfect for those who want to see the beautiful city instead of spending time at the hotel. 229872,laymin49,12/09/2006,A very good simple hotel My wife and I stayed here for October half term week.Very well positioned. Our room was mostly quiet enough. Comfortable; clean. The breakfast was very good; expecially for a modest sized hotel. An excellent budget hotal.2 possible odditiesa) the Thompson brochure suggested satallite TV. Unfortunately; no English speaking channels!b) No plugs in the basin or bath. which does not seem to be a good way of saving waterWe are happy to recommend. 229872,stansmith,10/18/2006,Great Position For Travelers On A Budget I have given this hotel a mark of above average but this is pretty much for the location and cost.I have no complaints about the hotel; it was clean and was reasonably well decorated which is all you can ask for at a price of 拢80 for a twin room; and that is the massive plus point of this hotel.For 拢80 we got a clean hotel and room which is in perfect position a minutes walk from the Ramblas and a minutes walk from the heart of the Gothic Quarter.If you're in Barcelona and looking for a luxury hotel to pamper yourself in then this isn't for you; but if you are looking for a place on a budget which is a place to get a night's sleep and be in a great position then it's perfect. 229872,SooBC,09/10/2006,Good value hotel We have just returned from a week's stay at the Adagio hotel and just wanted to say this was a great find in a great location. No; it wasn't luxurious or anything but provided good value accomodation in the heart of this busy area.All the staff (reception; cleaning staff; breakfast staff) were friendly and helpful. Rooms were basic but adequate; the double glazing helped tremdously on cutting down the noise. The area is noisy so don't expect a great night's sleep; but lets remember it is a city and the area is popular for bars and eating places.Ask about the safe (not in room) at reception; the secure boxes are in a secure room and can be used for 3 euro per day.The breakfast was a buffet which offered meats; cheese; bread rolls and cereal; a machine provided the coffee (which was a little disappointing) and also water and juice. All fine with us and kept us fed and watered easily up till lunch and sometimes till evening.The rooms have a balcony (ours looked out over a side street; I notice some reviews say this is a problem; we didnt find this at all and in fact it meant it was a slightly quieter room than being on the main street)In terms of area you are right by a metro line (great to hop on and off; especially with a ten trip pass); you are near to La Rambla (great for wandering; keep tight hold of your bag though); but for me the best thing was how close we were to the Gothic quarter and all the sights that bringsAll in all we had a great week in a busy bustling city (that got very hot while we were there). This hotel for me was a great find; cheap(ish); great location and provided a useful base for all our jaunts around this great city. 229872,helenathome,08/20/2006,Worst hotel ever stayed in! The worst hotel we have ever stayed in. We booked a triple room through a UK-based hotel company; but were given a single-size room with 3 beds in that you could not walk around and; in order to open the window or watch TV you had to move one of them each time. To negotiate the toilet in the bathroom you had to squeeze past the wash basin. There was 'air conditioning' that came out of only part of the battered unit and was totally useless; and the bedding was dirty; plus; there were fire hazard ceiling tiles which would not be allowed in the UK. It was dark and unkempt and totoally unwelcoming. When we asked for another room; the reception guy just shrugged his shoulders and said to get another hotel which; with the help of our booking company; we did; but we had to sleep in this awful hotel overnight first; which was very hot and smelly. The breakfast consisted of a few tasteless and dry pastries; nothing hot at all; and was presided over by an equally unfriendly old woman; who didn't acknowledge us or smile once. Knowing that we were moving out; the hotel would not let us stay until we could check in later that afternoon- even though we had paid for 6 nights - as they said they had already given our room to someone else. No wonder then; that we were so pleased to see the back of the place and move to a 4-star hotel further up; in the much nicer Modernista area.We had chosen La Rambla as our base; due to having our son with us; and my current mobility problem; so it was an inconvenience to us to move hotels but; given the cirumstances; we had no choice; and we were able to see a lot of Gaudi's buildings close by.We have stayed in a lot of hotels and understand that this is only a 2-star; but the state of the hotel and unfriendliness makes it the worst. Our booking company said they were going to remove the Adagio from their list; which is very wise. It might be OK for single; young packpackers; but for a family it is hopelessly inadequate.On a general point about Barcelona: In high summer; it is very busy; noisy and stinks; due to the poor drainage. Plus; the service is generally very slow. However; we did not experience any of the pickpockets we had read about; thankfully.Tip: Don't waste your money on the boat trips; the scenery isn't exactly stunning and the glass bottom aspect only works when it's tied up in the harbour beforehand.DO go on a city tour on a bus turistic and get a feel for what Barca has to offer; then you can return. And; finally; make an early start; because every attraction gets packed by midday; especially the tram and funicular railway up to the Tibidabo mountian (which has a great theme park at the top; next to a magnificent church with giant statue of Christ). 229872,ATripAdvisorMember,07/01/2006,Nearly Perfect Stayed in Adagio in Mid JUN 2006. Location and the hotel qualify is great. Staff is very friendly and everything is within walking distance. Breakfast is good. The drawback is the wireless internet is not working that well. But overall; i will be delighted to stay in this hotel when return to BCN. 229872,nightcrowler,04/19/2006,Very good location We stayed at this hotel for one night on April 15;2006. Here are the overall views:1. Location is everything about this hotel. It is in the very heart of the city.2. Rooms are clean (though may be small for those who need more space)3. Staff is very helpful4. Recommended is you are on a budget travel. 229872,ATripAdvisorMember,04/09/2006,Great Budget Hotel You get what you see! On the Plus + :1. Its Very Clean2. Excellent location - your slap bang in the centre of everything and this is what your paying for.3. Nice bathroom with good warm shower4. Free Internet5. Excellent Staff; friendly; helpful; you feel safe - they don't let anybody in the hotel and the doorway is always manned by the receptionist.6. Don't have to checkout till midday.And the bad1. Your in a box room about 8 meters by 8 meters (and the bathroom 6m by 6m)but your never going to be in it much; its good enough for sleeping.2. The breakfast is rubbish i wouldn't bother if u have the chance to opt out. There are plenty of bars serving full english breakfasts or whatever u want for 3 euros.The hotel breakfast consists of cornflakes; bread; coissant and bun; jams and butter and tea coffee or hot chocolate...and thats it!3. Your room can either have No view or be Noisy...if u have a room at the back u look directly onto another set of rooms in a square 1m by 1meter; if u have a room on the front its damn noisy! I'd recommend going for the back room and not bothering with a view.Also the rooms don't have much natural light.4. The walls are thin and u can hear people walking round. Recommendation ; take some ear plugs they do the job perfectly.I'd recommend this hotel to anybody who wants to go and see Barcelona we spent 6nights at this hotel;we just slept in it and that was it. 229872,PatricitaPepa,04/04/2006,Great great Great location ; excellent staff; very good prices; internet for free; simply; clean; maybe a bit noisy at night but no problem.i recomend it; because it is 50 mts for LAS RAMBLAS and the guys at the reception are very nice and friendly. 229872,tourist007,01/14/2006,summer nights in Barcelona spent 2 nights here in July 05. a great hotel just off the main drag with lots of life surrounding it. very helpful from desk guy that let us use internet to print out maps etc. rooms nice; breakfast was good as well.made the trip well worth it. 229872,ATripAdvisorMember,12/05/2005,Nice hotel; great location I stayed in this hotel with my girlfriend from 17 November until 21 November 2005 and I consider it a simple but nice hotel.It corresponded exactly to our expectations.We wanted a nice and clean hotel but not to expensive.The most important to us was the location; and we were very happy with that. For a 2 star hotel it wasn't cheap (we payed 鈧?90;00 for a double room each night) but we payed for the location; wich was great. In a very busy street near the Ramblas (3 minutes walking from Liceu subway station) it was great for going out at night to have a drink at Barri Gotic (going out at night was also one of our goals). For the cultural visits it was also very good because we can visit the Barri Gotic; El Born and Barceloneta by foot and for the other important visits (Sagrada Familia; Casa Battl贸; Casa Mil谩 La Pedrera...) we have the metro near to do that kind of visits.Final note: Good hotel for a 2 star hotel; clean; professional and helpful staff; but the most important it's definitely the great location.DIOGO COSTA - Lisbon; Portugal 229872,Brightontravels,11/27/2005,It's all good Well i was a bit nervous about staying here after reading some of the reviews! Well i need not have been.Clean Basic i would say sums up this hotel. Breakfast very good. Hotel staff very friendly - Most did not speak much English but they went out of there way to help you. The only thing i would say is the beds are a little hard. However you are in Barcelona so a few glasses of Vino and the problem solved!As for it backing onto an alley of Drug Dealers and Hobo's. That is UNTRUE and unfounded! It is not AT ALL. It is off a main road of the La Ramblas (Ferran) Which is a busy lively street; Full of Locals tourists alike. I felt safe and welcome in this hotel throughout my stay. 229872,Donnamack,04/14/2005,Second Visit I have visited this hotel twice and have had a great time each time. The views are not great but who wants to stay in their hotel when you are only away for a few days? Always clean and staff are friendly and very ready to help. The hotel has a great location and is very easy to find especially if you have had a few too many sangrias! 229872,ATripAdvisorMember,01/23/2005,Great location/hot water and clean bathroom First impressions thought it was a youth hostel; after a good walk round found the location was great if you want some authentic city life and culture you have to see both sides of life in the city not just the touristy bits yes there were drug dealers but hey they are all over the world. Breakfasts were superb staff sometimes helpful; rooms small and tried to be too modern in an old building too much teak effect furniture but after a few days enjoying Barcelona we only slept there and as I said the bathroom was clean and plenty of hot water. This is more of a two star than a three but good value for price. 229872,ATripAdvisorMember,12/22/2004,Not bad; besides the view! Staff were very friendly; and the hotel is in an okay area - though we did find ourselves wandering into what appeared to be a red light area! Local cafes and restaurants nearby are nice; and very reasonably priced. Only problem I would have with the hotel is that it was very dark (all hallway lights are generally turned off - and there are no windows in the hallway) and that the view isn't exactly great. Ours was into a small enclosed space surrounded by the windows of other rooms.Besides that though; it was nice enough!Would definitely use again 229872,ATripAdvisorMember,08/17/2004,Cool Breakfast! This hotel is quite basic for the price; but it is in such a good location that it is worth it. The rooms are tiny but everything is really clean; and there are so many great bars within a stone's throw that we spent very little time in the hotel! The breakfast is excellent; and is served until 10.30; my only complaint is that the air conditioning was too cold on a night and it cannot be turned off [as well as the man in the apartment opposite who insisted on painting naked; but that's another story!] 229872,ATripAdvisorMember,02/20/2004,excellent location we stayed at the addagio over the valentines weekend this year. it is a very basic 2 star bed and breakfast hotel; but is exceptionally clean and comfortable. its location is superb; just off las ramblas in the gothic quarter. i would reccommend it to anyone; and hopefully if we return to barcelona we will stay there again. 229872,ATripAdvisorMember,10/30/2003,Livin' rough This hotel was the pits. Our balcony overlooked a smelly alleyway where drunks and drug dealers slept in doorways. The room was no bigger than a boxroom and there were holes in the wall and electricity wires hanging down from the holes. From what I could see many of the hotels in this area of Barcelona were hovels.My advice would be to pay a little more and keep away from dingy little places like this. 229872,habiba24,08/31/2008,bon rapport qualit茅 prix showReview(19582615; 'full'); 229872,Waltrapilla,07/31/2008,Hotel bien showReview(18447638; 'full'); 229872,PHISO76,04/23/2008,Hotel Correct bien situ茅 pour d茅couvrir Barcelone showReview(15282711; 'full'); 229872,luisinho,08/24/2007,sehr gute Lage (n盲he Ramblas und Altstadt) showReview(8496891; 'full'); 229872,bart555,05/25/2007,Tr猫s bon petit h么tel showReview(7695730; 'full'); 229875,2Ton,10/31/2008,Depressing Hotel Looking towards the window; the wardrobe is on the right with a small safe in it. 229875,Jazzumbo,06/20/2008,Cool Place; Excellent Breakfast The room is not a large at all ;-))) but it's nice furbished and clean. Bathroom was well equiped; the AC was working ok. The window was small and covered by a heavy curtain. Nothing to see through the window; anyway (just a grey wall).We have enjoyed the stay; though (holiday travel). The city is absolutely amazing (architecture; events; night life; gastronomy etc) so you don't need to spend too much time in the hotel room. Just sleep; shower and go back to the street. The laundry is not working on Saturdays Sundays.The breakfast is +++++ (if you are not a vegan; of course:)): a large selection of catalan ham specialities is waiting for you here every morning.However; there is a cool pub just in front of the hotel. It's very catalan (a large selection of tapas; anchovies; bacalao; Estrella Damm bier and a very good strrrrong expresso) The hotel it's very close to the Monumental de Torros de Barcelona (Bullfight arena). Every Sunday there is a Bullfight show here: if you like this kind of performance you can pay a ticket (from Euro 12 to 20) . If you hate it; you can join the bullfight protesters just in front of the tickets offices ;-)))Other touristic atractions next to hotel: the famous temple of the Sagrada Familia (15 min by walk) and Torre Agbar.Unfortunatelly the hotel is not very close to Placa Catalunya ... but you can manage this by subway or by bus ;-) 229875,maggi58,05/03/2008,money well spent Harbour 229875,BerlinHansi,02/16/2008,keep away!!! Hi;I stayed at this hotel in Feb.2008 for 3 nights for business reasons.They charged me 172;-- Euros per night for a lousy and extremely noisy single bed room. No daylight at all. The window opened to a shaft; facing the window of another guest room in 2;5 meters distance. Breakfast has been served in the basement without any windows.A real horror-hotel without any faciltities around. I really recommend to upgrade to another place. Keep away!!!!.wbrchris 229875,traveller8686,01/26/2008,Great Price and Location We travelled here for a weekend break to watch the Barcelona match; and stayed for 4 nights; What can I say; I was very impressed; as soon as we arrived at 12pm we were allowed to check in; which is good for a hotel. The staff were very welcoming especially manuel the man of reception; who was a star; especially when we lost our room key. The area was great with a big shopping centre nearby (glories) and also (diagonal) is not that far away. The room was clean and comfy; and the breakfast selection was good and fresh. The Monumental metro station is the nearest and the hotel is easy to find from there. You are only 4 stops from placa da catalunya which is where La Rambla starts; and most of the nightlife happens. If you are looking to book a cheap good value hotel; go here as you will not regret it. 229875,CrepeBudapest,12/11/2007,Good value for Your money We stayed in Hotel Glories for 3 nights (parents 13 yrs old child)Seemed to be quite new; so the room was OK; however with the additional bed for our son the room was quite narrow.The bathroom was also very clean and quite big. The breakfast was OK.The only (and small) minus point is; that hotel is not very close to the centre of Barcelona; but 5 minutes walk to the metro so You can get everywhere.The staff was nice and helpfull. 229875,adri13,11/22/2007,bed bugs so...distroyed holiday blood on sheet 229875,san1983,11/17/2007,excellent hotel and price for Barcelona Booked 2 nights on Glories Hotel on Venere.com and got a good price for it after the Med. cruise. Did not expect a lot but we were so happy to find a room with connected room for total of 4 beds. Hotel receptionist held our luggages so we could explore the city; got a 2 days ticket for Tour bus Turistic; station was 8 min. walk. The breakfast was excellent; out of our expectation; an online store just opposite of the hotel and it was cheap too.The room with a safe and a fridge. Excellent value; good services. 229875,Lindawba,06/15/2007,Good hote for a few nights stay This hotel was recommended by a friend who'd stayed there previously and it did not disappoint. It was clean and comfortable and the location whist not exactly central was within easy reach of the tube station and just 10 mins stroll from the Sagrada Familia.There was a good choice of buffet breakfast and the staff were helpful and spoke excellent English.If I had to mention the negatives then I think I would say that there wasn't enough light in our room. As we faced the rear of the building (better cus no noise) there was very little natural daylight coming in but the electric lights and lamp hardly gave off any light so putting make up on was not an easy task neither was reading or checking maps.I have stayed in similar hotels in other cities and it is pretty much what you would expect from a 3 * city hotel. I would stay there again if I went to Barcelona in the future.Barcelona is a lovely city and there is plenty to see and do.We were aware of pickpockets and have to report that we were involved in an incident on the underground at about 11.40pm one night when 2 black guys sandwiched my 76 year old father on the up escalator. The one in front of him had dropped a cigarette packet and made out like he was bending to pick it up whilst moving from side to side to prevent my Dad overtaking him. Meanwhile the one behind tried to relieve him of his wallet which was in his back pocket. Luckily my Dad felt what was going on and called out to me so we confronted the 2 guys who made out like they were innocent (seeing as they'd failed to obtain the wallet) but it was a classic trick to be aware of - you can't be too careful. 229875,NWandJP,06/09/2007,Far from a 'disaster' We enjoyed our stay at Hotel Glories. This 3* hotel is a 3* hotel! Therefore you get what you pay for and as such we cannot complain.The lift - although small - is not offensive. Our room was spacious and clean. The staff were friendly; helpful and spoke good English. We did not opt for the breakfast. However; the supermarket and bakery next door provided adequate morning refreshment and convenient groceries. The location was ideal - walking distance from various tourist attractions; including beautiful beaches; Barcelona zoo; and Gaudi's Cathedral. We would recommend this hotel to anyone looking for a city break in Barcelona. 229875,irishticket,04/27/2007,Disaster This hotel is not suitable for a relaxing; romantic break as we had intended. The first problem was the lift - there was not enough room for me (small); my husband (tall;blocky) and 1 small suitcase - we had to squash in! We travelled downward to the basement area. Our room was tiny - a very small double bed pushed right up to the ensuite wall. There was a two foot aisle left in the room! The view from the window was diagonally opposite the neighbouring window and was surrounded by a triangular concrete tunnel - there was daylight somewhere at the top! Extremely dungeon like. The ensuite was long and very narrow - bath/shower way too small and quite grubby. The TV had no english channels. The breakfast room has no daylight at all and a very small breakfast buffet. Neither of us are closterphobic but we couldn't wait to get out of there. We ended up walking the legs off ourselves in Barcelona as we couldn't bear to be in the hotel any longer than we absolutely had to. We never thought to try and change the room - looking at the website on our return they obviously have larger rooms available. We couldn't wait to get home and the hotel definitely put a damper on our weekend getaway. Will not be recommending to anyone - unless you're a backpacker and just need somewhere small to lay your head ... 229875,dasbastian,04/11/2007,Were positive suprised I stayed in Glories for a few days in early April. For all you who are too lazy to read all this; I would definitely recommend this hotel. It's 5 min. from the Monumental (L2) metro station away; located in a small alley aside the 2 main roads nearby; so there is almost no traffic noise. There is a tiny supermarket next to the hotel and some bars+restaurants are in the surrounding. All the main attractions can be reached by foot if you like walking through barcelona (which isn't boring at all). The sagrada familia is only 10 min. away; the beach about 20 min. and Les Rambles 25 min. Breakfast is very good and you can eat until 11 o'clock. I can't say anything about the staff cuz I didn't had any problems or requests. The rooms had an appropriate size; were clean and everything worked fine. But don't expect sea view or a view over the city; you either are going to see a backyard or houses. The only downside is; that we booked a doubleroom but had 2 small beds combined to one instead of one big bed. Uh I forgot; the use of the safe is for free. 229875,SarahandSteve,04/07/2007,Fantastic!! My partner and I stayed here for 4 days in March. It was perfectly located; 5 mins from the Metro. Hotel was immaculate; bathroom was good size with toiletries etc..staff were brilliant; the buffet breakfast was amazing and so cheap! Cafe and mini-market right next door. Shopping Mall 10 mins walk with restaurants; fast food; English and Spanish shops. Close enough to Barcelona without being right in the centre. What more can I say...I would definitely stay here again. 229875,GillHarman,03/23/2007,Good overall value I have just returned from a 2 night stay at the hotel from 20-22nd March. I booked the room through Easyjet Hotel site after checking the reviews on this site. I had booked a twin room for myself and friend. We arrived at the hotel at about 12.30pm but were not able to book in until 2pm. However; the receptionist popped our bags in a secure room and we went sightseeing and returned later. Check in fine; no problems at all. Twin room was in the basement area and there was no view from the small window just a tiny courtyard area. However; this meant we had absolutely no noice from traffic and it was really very quiet unlike a earlier review. The only problem with the basement area is you might be woken up by people going down to breakfast earlier (if you are a light sleeper).Room extremely clean and tidy and very pleasant. Plenty of hot water at all times for Showers and Bath. Only down side it there is no tea/coffee facilities in room although there are vending machines in the foyee area. Breakfast lovely - We stayed midweek and had no problems getting a table between 8.30-9am at all although I imagine it is busier at weekends. Lovely selection of food. Well worth the extra 拢23 I paid for the two of us to include breakfast. Breakfast available between 7.00-11am. Polite staff. Both times we approached the desk for help with directions; bus routes to town etc; they were helpful providing info etc. The hotel is a little out of the way if you are really after a central location but buses run from just round the corner to Placa de Catalunya (centre of town) and we also used the Metro. We felt quite safe using the metro but I would agree with an ealier review that GLORIES station is a little confusing. We used the metro to come back to the hotel late at night and found ourslelves walking around what looked like Spagetti Junction. The area has no housing around and both of us felt a little frightened although not threatened at all. Fine to use in the day though. If you know where you are going just 7 minutes walk from the hotel. If you walk in to centre of town; it takes 30 minutes. When we booked out the hotel kept our bags for us to collect late afternoon so we had the day sightseeing without dragging bags around.Overall good sound hotel if you don't mind being a little way from the centre. Would use again. Worth getting a two day BusTuristic ticket (open top tourist buses) that travel around the main tourist sides. Costs Euro 23 for two days and you can get many discounts on museums etc with the ticket.Very nice city. 229875,FiveTimesWinners,02/24/2007,Very Average Very average hotel for price.Requested (indeed booked) a twin room; but was provided with a double. Room clean; but traffic noise at all hours other than between 1am and 5.30am made it difficult to sleep.Whilst not bpthered abut TV; one was in the room but very poor quality as only 3 of the 30 channel had any reception.Location well away from main tourist sights; but well located for Metro. 229875,UKRichy,02/20/2007,Great Hotel at a budget price Couldn't fault the Hotel. Rooms clean; comfortable well furnished. Excellent choice at breakfast. Staff very friendly. The easiest way to get to from the Hotel is to use busses 7 or 56 which go along the Grand Via des les Corts Catalan from Passeig de Gracia. Journey takes about 10 mins. The Carra da Padilla stop is just a minute from the Hotel. If travelling by Metro use Monumental station rather than Glories. It is difficult to find the hotel from the latter. 229875,kiki0404,01/26/2007,This Hotel was totally great! This Hotel is very beautiful! The rooms are big and the beds are very comfortable. The bathrooms are very beautiful and big. The breakfast is wonderful. It gives everything what you can dream of. The People in the lobby are very nice and kind. The location from the hotel is ca.2km away from the city but it is no problem to walk this because the way is so beautiful! I just can recommend the Hotel and Barcelona! 229875,baglady83,12/19/2006,Brilliant birthday trip! My family stayed in this hotel for my brothers 21st Birthday in 2003 and thought it was fantastic for the price and the number of stars it is! We had the family room with a double and then a small room with 2 singles with shared bathroom. Both rooms were very comfortable and we had a great view of the street from the main room. Small room didn't have a window. Bathroom was marble and was very clean as was the whole room.The location wasn't right next to places such as Las Ramblas but just a short metro ride away so no problems!Breakfast was a vast selection of meats; yogurts; cereals; juice; coffees; teas and was delicious. We ate out for all other meals.The staff were fine.One tip from me would be to learn the basics of the language just to get around...We only stayed for 3 days but I need to return as could have spent much longer especially around Las Ramblas in the evenings to experience the nightlife as didn't get to with my family!Highly recommend the Glories Hotel! 229875,USATraveller,12/03/2006,Not bad on a budget We booked via a last minute deal and got an excellent price for flight plus hotel deal so we were expecting nothing fancyBedrooms are basic but clean and had comfy double bed. Shower was excellent in the fully appointed bathroom room but room was heavily scented with air freshener on arrival which disguised a musty smell from the bathroom; probably caused by the bathroom fan not working.In room TV was rubbish for reception and our room had no kind of a view but what do you expect on a budget?Note for winter users - room was quite hot and they turn the aircon off for winter so if it is switched on it justy blows hot air.Breakfast was superb; staff on reception pretty good and with decent EnglishLocation wise if you want to step outside hotel and be in Las Ramblas then this hotel is not for you; however metro is 5 mins walk and getting into the centre is really easy. Some might find the walk in a quiet area in the dark to the Metro a little bit of a worry but I would feel more intimidated in most towns in the UKThere is no nightlife in the immediate locality and you do need to travel for the clubs bars and eating out but prices are lower outside the centre and we found it an excellent base for exploring the city over a long weekend 229875,VermontJester,11/13/2006,Basic; safe; clean place to stay with easy access to the city I picked this hotel based on price and location. It is 2.5 blocks from the Monumental subway stop which is just 3 blocks east of Sagura Familia cathedral. 2 subway stops to the heart of the old city so location was convenient but out of the center which accounts for its lower price. It is in a neighborhood of apartments and local shops and restaurants. I felt perfectly safe at all times. The hotel is very nice if you are looking for a clean; safe; basic appointed place to sleep and shower. The furniture was new and everything in new condition. I appreciate the solid Pergo floors rather than carpeting which is non-hygenic. The bathroom was marble tiled and very nice. The disappointed people clearly had expectations too high for a two star - there is no emphasis here on views from the window or fancy accesories in the bathroom or room service. I am a business traveler who stays in some very fine hotels around the world and I can say this is nice for the active tourist who is going to sleep here and be gone all day. It is not a resort hotel! It was perfectly quiet too I should add. No busy streets or noisy businesses nearby. Desk people were very helpful trying to get my lost airline luggage and all-around perfectly courteous staff. I would go back. 229875,kelly001,09/07/2006,Basic basically Our room was clean but kind of rundown and very cookie-cutter. The staff was quite helpful and fluent in English and spoke a little French as well. There was Internet access available in the lobby for 1.50 euros per 15 minutes. I鈥檇 recommend this hotel for a business traveler on a budget rather than a tourist. 229875,Orchards,05/16/2006,Don't believe disgruntled reviewers - Glories is OK I' m sorry about the experience of the April 2006 reviewer but we have just returned from the Hotel Glories and enjoyed our stay. The staff were all friendly but their English was a bit sketchy so it helped that I speak Spanish. Perhaps poor English on both sides was the cause of the problems for the previous reviewer. Our room was not huge but was pleasant and very quiet considering we were facing the street; (Barcelona can be very noisy). The air conditioning worked well and the breakfast choice was excellent. One morning we wanted to leave early before breakfast started so we asked if we could have room service. This was not available; but they offered to prepare picnics which we could collect from reception at 6am. When we checked out of the hotel we noticed that the picnics were not on the bill. We queried this and were told that there was no charge as we had not taken breakfast on that day. Quite fair really; but not the norm in many hotels. Approach via Monumental metro station. It's closer. Enjoy your stay. 229875,Maria149,04/26/2006,Entering the hotel room was LIKE ENTERING IN A PRISON CELL! View from room window 229875,DCotrim,09/02/2004,To Hot for me... The Hotel is friendly and clean; but the rooms are too small; and the air-conditioner doesn't work well. The windows are sometimes broken; and most of them are to the back street or to a interior space. The staff is nice but their english is not so good. I think; I will never return to this Hotel; is three stars; but maintence is important. 229875,ATripAdvisorMember,12/15/2003,Mind the roundabout Hotel is very good for a three star hotel. Although basic decoration it is full of everything you need. Recommended for anyone wanting a triple room. We had a two single beds in the main room and then a seperate room with another two beds so no need to sleep too close to your mates. Staff are very helpful and speak excellent English. The hotel was difficult to find as there are a lack of sign posts and this hotel is not in central Barcelona so few people speak English so difficult to ask for directions. When arriving at Glories metro station it was difficult to find the hotel because all that could be seen was a very big roundabout which we ended up doing a full circuit! Took us about three hours and four different locals to find the hotel. Glories shopping centre is about a ten minute walk away where you can find various clothes shops and restaurants.Transport: Once translated the easiest and cheapest mode of transport is the train/metro. Buy a single ticket to either Arch de Triomp (costs approx 2.20 euro's and then change and get on the metro to either Glories or Marina stations. Directions to the hotel from these stations are (as I don't want you to get lost)Glories: Exit the station and turn left at the roundabout. Take the second turning (Road called: Diagonally). c/Padilla is on the left hand side about one or two roads up. Hotel on the right hand side of the road. To get to the shopping centre from the station turn right instead of left. To get get to central Barcelona.Marina (good station to get off for the zoo). Come out of the station and go straight ahead; keep walking until you see a bit whitish building on the left hand side (National Theatre of Catalonia). Take the road on the left and walk past the theatre; follow the road up; cross over at the cross roads and up the next road which is c/Padilla - hotel is on left hand side.Central Barcelona is about a twenty minute walk from the hotel. 229875,lass,12/05/2008,OTTIMA ACCOGLIENZA... showReview(22769696; 'full'); 229875,lass,10/19/2008,L'ideale per chi transita da... showReview(21888175; 'full'); 229875,lass,10/19/2008,Personale disponibile. Ottima... showReview(21214741; 'full'); 229875,lass,09/28/2008,Tout aurait pu 锚tre parfait... showReview(21161807; 'full'); 229875,viajeros11,09/11/2008,pesimo hotel showReview(19975263; 'full'); 229875,MauroRioboo,07/27/2008,Mala relacion calidad precio. showReview(18313965; 'full'); 229875,lass,05/04/2008,H么tel agr茅able et bien situ茅... showReview(16732386; 'full'); 229875,Schadi17,04/14/2008,Wer nur ein Bett zum Schlafen ben枚tigt wird zufrieden sein showReview(15018965; 'full'); 229875,lass,04/08/2008,Grave la mancanza di un... showReview(16728634; 'full'); 229875,lass,03/13/2008,L'ALBERGO CORRISPONDE ALLA... showReview(16725031; 'full'); 229875,lass,03/09/2008,Mein Mann und ich verbrachten... showReview(14311374; 'full'); 229875,lass,02/14/2008,Albergo decisamente da... showReview(14029510; 'full'); 229875,lass,02/13/2008,Camere pulite e ordinate... showReview(13532629; 'full'); 229875,lass,01/16/2008,Ottimo hotel stanze ampie e... showReview(13222901; 'full'); 229875,lass,01/14/2008,L'albergo 猫 a 10 min dal metro... showReview(13189111; 'full'); 229875,lass,11/26/2007,La stanza era piccola; il letto... showReview(11382196; 'full'); 229875,lass,11/05/2007,Das Personal war sehr... showReview(11382198; 'full'); 229875,lass,08/25/2007,Accueil et Petits d茅jeuners... showReview(11382200; 'full'); 229875,lass,08/24/2007,L鈥檋otel 猫 situato a poca... showReview(11382199; 'full'); 229875,lass,07/18/2007,Quando sono arrivato ho... showReview(11382201; 'full'); 229875,lass,07/14/2007,Hotel buono; camera spaziosa e... showReview(11382202; 'full'); 229875,sebeto,06/23/2007,Hotel Glories showReview(7970426; 'full'); 229875,lass,05/17/2007,Un tr猫s bel h么tel; tr猫s bien... showReview(11382195; 'full'); 229875,lass,05/14/2007,S茅jour familial avec 2 enfants... showReview(11382203; 'full'); 229875,lass,04/26/2007,Siamo stati in coppia nel mese... showReview(12648250; 'full'); 229875,lass,04/04/2007,Ragazzi l' hotel era davvero... showReview(11382205; 'full'); 229875,lass,04/02/2007,La struttura ha superato le mie... showReview(11382204; 'full'); 229875,lass,03/08/2007,Wenige Gehminuten von der... showReview(11382206; 'full'); 229875,lass,01/24/2007,H么tel tr猫s bien situ茅 pr猫s de... showReview(11382207; 'full'); 229875,lass,01/03/2007,OTTIMA ESPERIENZA ALBERGO NON... showReview(11382197; 'full'); 229875,lass,12/28/2006,Dopo un'attenta ricerca 猫... showReview(11382208; 'full'); 229875,lass,12/17/2006,L'Hotel 猫 molto vicino alla... showReview(11382209; 'full'); 229875,lass,11/30/2006,Ottimo albergo per posizione e... showReview(11382212; 'full'); 229875,lass,11/30/2006,Albergo da consigliare per... showReview(11382211; 'full'); 229875,lass,11/21/2006,Abbiamo prenotato una tripla... showReview(11382213; 'full'); 229875,lass,09/29/2006,Hotel vicino alla fermata della... showReview(11382214; 'full'); 229875,lass,09/01/2006,Als Familie mit zwei Kindern... showReview(11382217; 'full'); 229875,lass,08/25/2006,Vicino alla metro stazione... showReview(11382216; 'full'); 229875,lass,08/14/2006,Hotel tres bien situe... showReview(11382219; 'full'); 229875,lass,07/08/2006,Un buon hotel pulito consiglio... showReview(11382218; 'full'); 229875,lass,06/27/2006,La habitacion comparada con la... showReview(11382215; 'full'); 229875,lass,06/21/2006,Per un soggiorno di pochi... showReview(11382223; 'full'); 229875,lass,06/20/2006,Personale gentile; albergo... showReview(11382222; 'full'); 229875,lass,06/20/2006,Ottimo rapporto qualit脿/prezzo... showReview(11382221; 'full'); 229875,lass,06/17/2006,Hotel molto carino vicino alla... showReview(11382220; 'full'); 229875,lass,04/03/2006,Il rapporto qualit脿 prezzo 猫... showReview(11382225; 'full'); 229875,lass,03/31/2006,Wegen des sehr guten... showReview(11382224; 'full'); 229875,lass,03/14/2006,Excellent h么tel; petit-d茅jeuner... showReview(11382227; 'full'); 229875,lass,03/14/2006,L'arbergo si trova a poche... showReview(11382226; 'full'); 229875,lass,03/08/2006,Sehr zufrieden. Wir bekamen auf... showReview(11382229; 'full'); 229875,lass,03/03/2006,Excellent petit d茅jeuner car le... showReview(11382228; 'full'); 229875,lass,02/25/2006,E' ormai la terza volta che ho... showReview(11382230; 'full'); 229875,lass,02/22/2006,Sono stata a Barcellona per 5... showReview(11382231; 'full'); 229875,lass,02/13/2006,Wir hatten einen sehr... showReview(11382232; 'full'); 229875,lass,05/08/2004,Chambre agr茅able compos茅e de 2... showReview(16724787; 'full'); 229875,lass,04/28/2004,Soggiorno davvero piacevole in... showReview(13775891; 'full'); 229875,lass,03/15/2004,Hotel con una relacion... showReview(13532643; 'full'); 229875,lass,02/16/2004,Un albergo ottimo; pulito... showReview(13514168; 'full'); 229875,lass,02/06/2004,Il giudizio che esprimo sul... showReview(13372228; 'full'); 229875,lass,01/27/2004,Le stanze sono molto molto... showReview(12908528; 'full'); 229875,lass,02/19/2003,Lage etwas au脽erhalb; aber... showReview(12650221; 'full'); 230103,Bristraveler,01/05/2009,Pretty basic Like a lot of people at this hotel we were taken here when our flight out of Amsterdam broke down. 2 flights from different airlines broke down at the same time and around 200 people were then waiting at the 'shuttle bus' stop. When it finally arrived after about a 30 min wait the pushing and shoving to get onboard was hilarious. Again probably not the hotels fault but it was laughable.Upon arrival at the hotel it got no better; all desks were open and the queues were out the door; lucky enough we managed to get to the front of the queue and checked in fairly quickly.Room was; as all Ibis's; pretty basic; also found the room pretty stuffy; only had 1 towel so my partner had to go downstairs and battle the queues again to get a 2nd towel.Next morning the buffet was I guess acceptable.All in all a pretty basic hotel; but as others said it's huge and sort of like a cruise ship. It really is built for the airlines for when their flights breakdown and can send a planeload of people there! 230103,MMMToronto,11/09/2008,Great room and clean! I stayed at the Ibis Schipol for 1 night as part of my Contiki tour. The check-in/out was very easy and the room was great. I booked a single and got a nice big room to myself. It was clean and very comfortable. The breakfast was pretty good as well.Having been to Amsterdam before; the only drawback was the hotel was a bit of the city. However there was a shutte that would drop you to the airport and from there you could catch the train into town. 230103,Eurofriends,10/20/2008,Convenient; no frills Large room (triple/quad share) 230103,squizz1,09/30/2008,Clean And Comfortable Stayed at the Ibis Schipol 2 nights during Trafalgar European tour. Front desk check-in was a breeze and nothing was too much trouble. Breakfast next morning was absloutely great and the accomodation was clean and comfortable. A bit out of the city but easily reached by public transport. Would reccommend this hotel. 230103,Steven1969,09/19/2008,Never again - not a pleasant stay I stayed at this hotel during a recent conference in Amsterdam. The hotels near the conference centre were full and this hotel was suggested by the travel agent.The hotel has a free shuttle bus to/from Schipol airport every half an hour. However; thats as good as it gets. The check-in process was painful and the staff unhelpful. For instance; my room had been booked by the travel agent with costs to be charged back to the travel agents credit card. However the hotel claimed that they did not have any record of this. I therefore produced some paperwork to confirm the arrangement and then the lady at check-in said that they do not have anything from the travel agent and then stubbornly refused to check me in without my credit card. I gave my credit card and asked if she could confirm with the travel agent about the charges and once again she refused saying that it was not her job to do that. I phoned the travel agent up myself and they arranged to call the hotel to clear the issue up; which they did the following day.The room was basic and smelly. The bathroom had a dirty toilet and the sealant was black and looked disgusting. The room had a safe on the floor; which meant that you had to get on your hands and knees to add or remove contents - hardly very convenient if you have a disability.There are no tea/coffee facilities or hairdryer in the room. The TV is okay but only a limited selection of english channels.Breakfast cost 鈧?0 and was average with poor service from the staff there. You are even expected to clear your own tray away - what kind of hotel is this!I am not likely to stay here ever again even though I travel on business to Amsterdam fairly regularly. 230103,TheEagleGuy,08/30/2008,Not my choice My wife and I got booked into this hotel when our flight was delayed by 24 hours due to a technical problem. The hotel is pretty basic and not one that I would use if I had a choice.The good points are:- It's conveniently located for the airport with a free shuttle bus service.- It's clean.- You get a room with a bed.- The shower is good.The bad points are:- Not really convenient if you want a late night out in Amsterdam as the shuttle bus from airport stops running at about 1am. So only way to get back then is by taxi either all the way from town or from the airport. Both options are pretty expensive.- The room is very small and with only the minimum of furniture.- The beds are very narrow and keeps on moving around as they are on wheels.- The breakfast buffet is just about bearable.- The bathroom is very basic; and they only give you a tiny piece of soap and a miniscule amount of shampoo. Nothing else is provided. The towels are also very small.- There is no internet in the rooms; and also no free Wi-Fi in the lobby.- The hotel is huge and there may be a long walk from the reception to your room.We were in a double room that had two single beds pushed together. The room floor surface is laminate; and the beds that are on wheels moves around as a result of the slightest knock or even when you are simply shifting position in the bed. When I moved over to give my wife a cuddle the two beds instantly moved apart and had me crashing to the floor. This is not exactly convenient or comfortable; and definitely totally unromantic.The breakfast buffet was very basic. OK; I got what I needed to set me me up for the rest of the day but it wasn't an experience I enjoyed very much.In the reception area there are coin operated internet terminals. When I switched on my laptop it located several Wi-Fi networks; one which was called something along the lines of Free Wi-Fi Network. But the signal was very weak and I wasn't able to connect to it. The only network with a strong signal was the T-mobile Wi-Fi network. 230103,Sohrevardi,07/19/2008,Great Hotel for Transits in Amsterdam I stay at the Ibis Amsterdam Airport every summer on my way to North America from the Middle East. It is very close to the airport (10 min bus ride). When you get out of the Schiphol Airport there is a bus stop for hotels. Ibis bus is clearly marked. The hotel is pretty large. It is your usual Ibis - budget hotel with great service. The room size differs from one room to another. But on average the room size is ok for European standards..small bathroom though. No amenities in the room. You get a few movie channels and news. The restaurants in the hotel are quite expensive. Everey 20 minutes you can catch a free shuttle to Schiphol. The shuttle will stop at two other hotels in the area. I recommend that once you have unloaded your things you take the shuttle back to the airport and hop on a train to Amsterdam. It costs 6.50 Euros for two ways on the train. Then when you get back to Schiphol you catch the Ibis shuttle back to the hotel. If you are transferring through schiphol and have 8 plus transfer time you can book a room at the Ibis Airport for 6 hours. Great way to get some rest and refreshen up for your connecting flight. I recommend that you book through the Ibis website for this hotel. 230103,DaveHExPat,06/16/2008,Well; it is convenient... Room shower 230103,limlib,06/12/2008,Good value transit hotel This is the second time we have stayed here with our three year old and found it clean and comfortable. Our son was free and had his own bed in this hotel which is a major plus as many of the nearby transit hotels will not take an extra bed in the room. We tried the Etap hotel last time in Holland but it is definitely a class down from this hotel; and was just too small for three with luggage.The Ibis is large and has many hotel facilities including a few restaurants. The rooms are typical Ibis - compact but clean and comfortable. I found the bed a bit hard; if you like firm mattresses then this would suit you.We took the shuttle but it is very busy in the mornings and it is a bit of a crush. It is probably a lot better if you use it in the middle of the day.I am sure we will use this hotel again in the future because of its value; particularly for us as a family. 230103,traveleer12,05/16/2008,I liked it I really enjoyed staying at Ibis Amsterdam Airport for a couple of nights when visiting the town. The location is convenient to public transport; hotel shuttle bus was reliable and almost empty. Rooms were the good part about this hotel; relatively modern and definitely quite spacious. The furniture was functional and looked good; especially the built-in desk space under the window--lots of room to spread your papers if the need be. The bed was comfortable and big; and the bathroom clean and well-equipped. I even enjoyed the restaurant--simple but eatable food; decently priced. I would gladly stay there again if needed; good value and quality (at Ibis Star of Copenhagen; for example; the rooms as well as beds were about 1/3 in size as compared to Ibis Amst Airport). I would recommend that hotel to others. 230103,BFlying,04/28/2008,Not worth staying here We stayed at this hotel this April. It is a very basic hotel; with almost no facilities in the room. The airconditioning was not working and the room is therefore very warm; even already in April. Read from other reviews this problem exists already for some time. The rooms a made and furnished with cheap materials and even basic things like coat hangers are missing. The airport shuttle bus supposed to run every 20 minutes; but has actually a very irregular timeschedule; taking between 15 and 35 minutes to come to the airport as it passes by other hotels as well. Try to avoid the place if you possibly can. Much better alternative which you can get for about the same price is e.g. the NH Hotel Schiphol. 230103,PopularComet,04/14/2008,If everything else in this price range is booked out... If you don't like the idea of being near either Amsterdam; or the airport; then this is the place for you! Even though planes are landing just over the road; without a car you'll feel pretty much stranded. (You would've thought they could build a hotel within walking distance of public transport). There is a shuttle bus to and from the airport: but since it services all four Accor hotels in the area; your trip time to and from the airport varies greatly depending on the route the driver takes. (And I pity anyone staying at the Etap; since the bus was always full by the time it got there). The room itself was fairly typical Ibis; so not bad (although our heater wouldn't turn off). It's the biggest Ibis I've seen; with a number of (bland-looking) eateries; and even a gift shop. If you have to get a really early flight; or everything nice in town is booked out; probably just stay here. 230103,DutchyCan,02/26/2008,Functional We have used several hotels near Schiphol to use for a sleep before the flight and parking option. Our favorite being the Courtyard. But they now had no space and seem to be doing more difficult when it comes to parking for a longer period. I found a deal on the internet of 89 euro with 3 weeks of free parking included (no breakfast). That was the deal we were looking for because of our 3 week holiday. The hotel does what you need it for: a sleepover with parking facilities. The checkin went quick and nicely. The room was outdated and small. But they are redoing the rooms at the moment; so they should look a bit nicer in the future. The bathroom is small and was in need for refurbishment. (I guess our room had not been one of the redone rooms). The hotel is big and has a lot of rooms. The shuttle is a big plus over the Courtyard hotel: it is big and runs often. So no long wait from both ways. And it is free; whereas at Courtyard you pay 7 euro per person. On the other hand: Courtyard has breakfast included.Not all restaurants in the hotel were open. And the ones that were didn't appear too attractive. There is a McDonald's in walking distance; but we used the car to eat chinese in the town of Badhoevedorp. And with the free shuttle you could decide to eat at Schiphol or take from there the train into Amsterdam.We would stay here again with the same deal. Even though the hotelroom was not extremely comfortable. 230103,Popeye050,02/18/2008,Airport hotel blues We arrived at the Ibis; Schiphol after a week long vacation in Paris and Venice for staying overnight to take an early morning flight. We were spoiled silly by the excellent hotel in Venice and I guess that set our expectation high. Ibis is good as a transit hotel...well maybe not. The airport shuttle which picks up guests for all Novotel and Accor guests tends to be a little crowded (with a 30 minute frequency). On arrival at the Ibis; we were checked into a standard room; which means no temperature control; and bare basic amenities. No mini bar; limited toiletries (we were given just one small bar of soap) and a room telephone with locked outgoing access is definitely not a friendly place. The Wi-Fi is pay-to-use T-Mobile which can be a bit of an issue when you arrive at midnight and need to shuffle out of your room in your bed clothes to get Internet.I needed to check-in online for my morning flight out and I had some technical issues connecting to the site and needed help. The other alternative was to use the phone; which thanks to the hotel policy was locked. So here I was; sleepy as hell trying to get the phone unlocked walking all the way to the front desk only to be told that I could not get it unlocked until morning thanks to a system backup. I was also curtly informed that I needed to get my credit card authorized for phone access when the system came back online.Fuming and frustrated; I returned to my room only to find out that we had to share a small bar of soap between the two of us.The only reason why anyone would want to stay here is because its cheap (74 Euros/ night) and close to the airport. Given an alternative; I would avoid this place next time. 230103,jonesey1978,12/18/2007,It does the job Having missed our connection in Amsterdam due to bad weather we had to wait till the following day for the next flight.This hotel is situated near to the airport and probably thecheapest option in the vicinity.It's not up to the standard of other IBIS hotels I've stayedat as the rooms are quite small and the decor a bit dated.Also there are no attractions near apart from the airport soinevitably we got bored and took the train to the centre ofAmsterdam. There's a free shuttle bus which operates between thehotel and Schipol but it doesn't run at night so althoughwe got the train back from Amsterdam to Schipol we hadto get a taxi from there to the hotel. 230103,WItraveler333,11/04/2007,Good choice if you have an early flight! We had an early morning flight back to the States from Schipol at the end of a recent European vacation and opted to stay at the Ibis near the airport. It was a great choice which made our departure very easy. The hotel itself is unexciting (not unusual for an chain; airport hotel) but it was clean and efficient and certainly geared for the air traveler. There were several adequate restaurants from which to chose for dinner. The shuttle was on time but as others noted; allow enough time as there are several stops along the way so the entire trip is about 20 minutes. The library in the lobby was a nice touch but as previously noted; the internet was very expensive. This would not be my hotel of choice for enjoying Amsterdam but it certainly met our needs allowing us to avoid the train journey from Centraal Station in the very early hours of the morning. 230103,WIatHeart,10/06/2007,Convenient to airport; not noise proof Due to a cancelled flight; the airline put us up at the Ibis. Clean room; friendly check-in. They have a buffet just for those staying because of flight delays. Food wasn't anything spectacular; but nothing to complain about. Breakfast buffet is typically an additional charge; but we had it included as part of the airline package; so not sure what the cost was. A good variety for the breakfast buffet.My main complaint - the rooms weren't very noise proof. We didn't have a flight until later in the day; so planned to sleep in a bit; but could hear everything from the hallway; housekeeping in the nearby rooms.The shuttle to/from the airport was frequent; just a short wait both to and from the hotel.Overall; I'd recommend it for a place to stay for a layover or early morning flight; but otherwise; would probably look elsewhere. 230103,thevinnie,09/01/2007,Average hotel near the airport I was changing planes at Schiphol Airport and needed a place to stay over night. The hotel offers a free bus to/from the airport and the hotel. It run about every 20 min. (but not for several hours in the middle of the night). The hotel itself is just off the grounds of the airport. The rooms are clean and need. Service is fine but nothing special. Bar and food service are available at the hotel. There are no other places nearby; except a McDonalds; to eat or drink at.A good place to stay at between planes but nothing else. 230103,vegophile,08/06/2007,Clean; basic; and cheap I recently stayed at the Ibis Amsterdam Airport before an early morning flight out of Schipol. The complimentary shuttle from the airport to the hotel runs very frequently - we never had to wait to catch it. The lobby is very nice - it has a cool library area with a large selection of books - something i've never seen at a hotel before. The room wasn't anything special - your typical European hotel room. Small and efficient. it was very clean though. A great deal for 79 euros a night. 230103,Shikari,08/06/2007,Good hotel for airport stopover Whenever I fly out of Schipol/Netherlands; I stay at the Ibis the night before my flight. The rooms are a litte small; but they have a long counter along the window that is great for organizing the suitcases before going home. The rooms are always clean and the water pressure good in the shower. The shuttle service to the airport is on time. This hotel has a lot of people coming and going. Hotel staff tend to be stressed and for me they did not go out of their way to enhance my visits with them. Once when I was there; the elevator was broken; so we had to take our suitcases up the escalators - no one asked to assist us. They have a few restaurants inside the hotel. Not great food; but prices are fair. This is a noisy hotel; depending on the other guests. I've had some stays that are very quiet; and others when the high school kids are in town and are running from room to room. They have no smoking rooms. It is a very large hotel; but the price is good if you just need a place to sleep before catching your flight. 230103,Worldtraveller06,07/31/2007,Standard Hotel I had to stay a night at the IBIS because my relatives weren't around. So I checked in the Amsterdam area; where you can get a quite normal cheap sleep.Nothing really found except the IBIS.I had to say that the room was clean the Shower was ok but a little funny smell in the air... (I guess from the cleaning spray or so)Also I was with a car and was surprised that the parking wasn't for free then they ask already enough for a night... in my point of view...Anyway ok but not the best... 230103,1AvidTraveler,07/19/2007,Not convenient to the city; but a nice hotel. I stayed at this hotel with my Contiki tour group and was fairly impressed with it. The rooms were a decent size for a European hotel; and our room was very clean; also; we arrived at 9 AM and they were nice enough to check us in right away; even though check in wasn't until 2 PM! However; this hotel was not convenient to the city center--your choices were to either take a cab for around 40 euro one way; or take the free hotel shuttle to the airport and then take the train into the city for around 7 euro roundtrip. If you're only going to be in Amsterdam for a few nights; as we were; you might as well spend the extra money to stay closer to the city.We also had breakfasts included during our stay here; and the breakfast buffet was pretty impressive for Europe; which was nice. 230103,freekicker,07/12/2007,Reliable Ibis performance Just confirming Niall's opinion. Considering the free shuttle and the good traffic connection to downtown; this is real value for money as compared to usual hotel rates in Amsterdam.Rooms are small; breakfast OK; but not included. The hotel shows the traditional reliable ibis performance but could do with some attempts of redecoration. The bus travels about 20 min. to the airport.As a transit place however it guarantees that you will never be alone there and that all neighbours are within shouting distance .... 230103,Niall,07/07/2007,Perfect flight stop over Ideal for stopovers and getting early flights from Schipol. The free bus service is excellent and very reliable every 20mins. Easy access from airport to city centre by train and and bus transfer to hotel. Great service. Breakfast super. Check a few websites; they vary in price. Rooms clean and spacious. Good value 230103,scrowley,03/06/2007,Good hotel for those on a lyover This hotel has a free shuttle and is dirt cheap for Euro standards. I wouldnt recommend it for people who want to explore the centre but it was great for a one-night layover. The French restuarant had really good food at decent rates; plus there was a bar and 2 other options for dining.Hotel room was clean; small (but it is Holland) and hotel in general was really large but easy to navigate.Service was good (no room service!); and again...FREE SHUTTLE! 230103,Loth,02/13/2007,Decidedly average I stayed at this hotel for one night to catch a morning flight. The location is only convenient if you are in transit like I was. It had a fair share of airline crew staying.I had a room on the ground floor which was relatively small. Everything was clean. The safe was in working order; but too small to fit my 15 screen laptop. The hot water in the bathroom could not be regulated properly; the temperature was fluctuating a lot. It wasn't a big issue; though. There was some noise from airplanes.The hotel offers wireless internet access for high rates. I purchased a three hour timeslot. The speed was very slow; much too slow for a 802.11b network. The network is not secure. My firewall software detected frequent hacker attacks. I was barely able to check my e-mail. I advise against using it.The breakfast buffet starts at 05:00; with a limited choice available from 04:00 - convenient for early birds. The buffet choice was adequate.The free shuttle bus to the airport takes more than 20 minutes. It stops at several other Accor hotels and might get crowded sometimes.I didn't use any other hotel facilities. Check-in and check-out were fine. 230103,HJDASW,02/12/2007,Transit Hotel; just as described The Ibis @ Schipol is convenient; generic; not expensive; and offers you more than a fair share of dining options. Its not a resort; or a business hotel; it is a transit hotel for the airprot; there is nothing wrong with it and its delivers as promised.Restaurants include a nice bar with friendly bartenders (Peter Kim) ; and restaurants include an American Diner; an Italian eatery and also a coffee shop where breakfast and sandwiches are served. Rooms are clean; basic; and neat. Phones have automated wake up callsThe hotel has itso wn airport shuttle that works every 20 minutes so its real nice and you acn get it from Schipol hen you land and from the hotel on the way back.If you know you have to kill time; and dont want to pay Euro 100 at the Mercure at Schipol which is very dull; I recommend the Ibis. The Etam (also by accorhotels) is next door and cheaper at Euro 59. For more upscale options use the Hilton or Sheraton also across teh street from Schipol 230103,YvesBellefeuille,01/08/2007,A pleasant stay I paid 83 euros (including tax) for a double room (no. 1201). I stayed one night (in fact; for part of one night; since I arrived at 23:00 and left at 5:00). Breakfast was not included; it was an extra 11 euros per person.There's a free shuttle bus between the airport and the hotel from 5:00 to 1:30 at least once every 30 minutes. The trip takes about 10 minutes.I didn't stay in the hotel very long; but it seemed nicely equipped; I saw a bar and a gift shop. The room was a nice size; as was the bathroom. Although my room was the first in the corridor; I had no problems with noise.I only had one prior experience with an Ibis hotel; in Prague; where I found the room cramped. This hotel was a pleasant contrast and the room was fully satisfactory.I didn't try the breakfast; which seemed too expensive; I had breakfast in the airport instead; before my flight.I found this hotel well worth it. 230103,TomKenny,01/03/2007,Only stay if you must Only advantage is the fact that this hotel is 5 mins bus journey from the airport.We missed an ongoing flight so were put up here for the night by KLM.Free buffet.......my dog would have stuck his nose up at it!Room very small; very basic.Luckily we were only here for 8 hours. Don't go near unless you have to! 230103,enofile1,07/22/2006,Do You Miss Your University Dormitory? My wife and I used the Ibis Amsterdam Airport Hotel for one night enroute from Madrid to Chicago. We picked up the hotel's shuttle outside Schipohl along with other weary travelers at 1:00 A.M. The hotel is quite large with hallways spread out in different directions. Check in was quite chaotic as the seemingly over worked staff attempted to accommodate many customers. The elevator is rather small and looks like something utilized in a meat packing plant. The hallway walls were white with tons of scruff marks and holes; with no decoration other than the occasional flyer. It looked like a Freshman dorm in a large university. On entering our room we were taken a back by the intense stuffiness and heat and attempted to work the air-conditioning system which appeared out of order. I called the front desk which informed me that the hotel did not have air-conditioning; they had an air cooling system that did not work when the temperature was high. This seemed to be the ultimate oxymoron. The room itself was an okay size with fake Scandinavian modern furnishings that have seen better days. The carpet had the perverbial stains and cigarette burns. We were a bit hungry and searched out the hotel's coffee shop. It was quite amusing as none of the escalators in the hotel were working. Perhaps this was caused by the high temperatures. The coffee shop was filled with young revelers who were on a group tour. It seems the hotel caters to the group tours that cart young singles around Europe. Perhaps the dormitory theme is purposeful. However; for my wife and I the one night was uncomfortable and we did not sleep vey well as the warmth of the room and the saggy bed did not help create a restful evening. Luckily we were simply living out of our suitcases for the one night as the room nor the bathroom had much storage. The bathroom is what you would expect from the cheapest motel. At 79 euros; the Ibis Amsterdam Airport Hotel is not worth it; and we will stay at a different establishment next time we have a layover at Schipohl. 230103,alexand278,07/12/2006,Not recommeded! We were put up in this hotel by the airline after volunteering to take a later flight back to the US. What a disapointment. Although the room was clean; the beds were so hard we could barely sleep. The tv was tiny; about 16; and far across the room; making it nearly impossible to enjoy the last World Cup game. We had agreed to stay another day because we had fallen in love with Amsterdam; but if we had stayed at this hotel the first time; our experience would have been far below expectations. 230103,lektor,07/11/2006,very satisfactory stay Spotlessly clean room; nicely decorated in light colours. Breakfast buffet adequate; but with plus points for very good rolls; fresh fruit salad and good yogurt. French and Italian restaurants inside the hotel; as well as as an American Hamburger Bar open until late. Tried the last one: Good food there and very friendly service. The shuttle bus service is among the best of all the Schiphol airport hotels. The last bus to most other hotels leaves from the airport at about 1130pm; which is really awkward if you want to spend an evening in Amsterdam since you actually have to take a train from the city in good time before 11 pm. But the IBIS bus keeps going until about 0130 am; and then starts up again only a couple of hours later in the morning. One drawback; though: This hotel doesn't offer luggage storage; so if you're checking out in the morgning but leaving Amsterdam later in the day; you either have to check in your bags at the Central Station in Amsterdam; - or do an early check-in at the Schiphol airport; without necessarily going through security though.I will definitely stay at this hotel again; though I would naturally prefer to stay more centrally in Amsterdam; if rooms were available at a more reasonable rate than is normal in that city. 230103,rcmedia,06/19/2006,Excellent Budget Airport Hotel Exterior of the Ibis Schiphol Airport Hotel 230103,ATripAdvisorMember,05/28/2006,Disappointing We specifically wanted to stay in this hotel when we visited the Netherlands again; as we have stayed here before without problems.Well; we got to the shuttle stop outside the airport and waited for a bus. And waited. And waited. A shuttle bus finally came but there were already loads of people waiting so we didn't manage to get on this one. Although we have a baby in a buggy; all of the people there were pushing and shoving to the extent that there was literally no room in the shelter from the sleet for my daughter. I practically had to barge my way through a crowd so she could stay dry! I know this isn't the hotel's fault; but what really cheesed me off was that while the bus was at the stop; I called the hotel and explained that the bus was full and asked how long another one would be. I was told 5 minutes. 30 minutes later another bus finally showed up. We managed to get on this one. Just.Check-in took forever due to stranded KLM flights; but a kind man let us go in front of him to check in; even though we were half way to the back of the queue; which was very kind indeed. Probably because my 2 year old was being a nightmare. Anyway; we get into our room and everything seemed fine. Until we tried to use the safe.The safe kept showing error so I tried to call reception with the room phone. Only when I pressed the reception button; it took me through to voicemail. As we were about to leave for dinner; I stopped off at reception and explained the problem with the safe and the phone. We went up for dinner and assumed the problem would be sorted by the time we got back to our room. WRONG!When we gt back we tried to set the code again; but it still wouldn't work; so I called reception. The phone still wasn't fixed; so I walked down to reception yet again to ask why this hadn't been done. A manager came back to the room to have a look at the safe. He told me that the battery was flat and that he was not able to fix it that night; but he would make sure it was fixed the following day; Saturday 17th. He offered the use of the safe behind reception to keep our passports and return tickets in the meantime. The next day we went out and when we returned to the hotel at around 8pm; we went back to the room and the safe and phone STILL weren't working. By this time I was pretty annoyed and went to reception; and complained that I had been told that the things would be fixed today but they still weren't. I also reminded them that they have a 15 minute satisfaction guarantee where if you have any problem with the room; they would sort it out to your satisfaction within 15 minutes or you would get a refund. I said that I could understand that the safe might not be fixed as there was nothing that the manager could do; but that it was no excuse with the phone. By this time it had been nearly 24 hours since making the original complaint. I was told I would receive a refund of one night's stay; minus breakfast; which was fair enough. In the meantime; we asked that we use the safe in reception to keep our valuables. We put some more things in another envelope and left it there.Because we were checking out on Monday morning; we decided to get our valuables back on the Sunday night. When we got the envelopes; one of them was open. I was concerned about this but there were several people at reception; and I did not want others to see the valuables. When we got back to the room; we emptied the enveloped and realised that a set of keys was missing.At this point I marched down to reception and waited for a couple of moments until I caught someone's eye and requested that I speak to a manager. When the lady came out; I explained that we had got our valuables back from the safe; but that there was an item missing from one of the envelopes. I asked her to check if it was still in the safe. She said immediatly that there was nothing in the safe. Because I have a talent for my voice carrying; and the fact that there were quite a few people in reception; I reminded her that because we saw the envelope sealed when we handed it over; and that it was open when we got it back; either it was in the safe or someone behind reception had taken it. She went to look in the safe again and came back with the keys. Only thing was; she had the cheek to tell me that I should have sealed the envelope better! When I said that it was her boss that sealed the envelope; she just said that maybe in future they should use sticky tape. Indeed!!Food was OK but expensive and certainly not value for money. Cooked breakfast consisted of boiled eggs; scrambled eggs; sausages and beans - no bacon; toast or anything else. There was bread but no facility to toast it!!The family room we had was 1431 and my daughter's bed had a metal catch on it so that it could be turned into a desk. Not very sharp but it would have been painful none the less. By this point though I was so cheesed off that I didn't even bother complaining about it.Next time we'll stop somewhere else!! 230103,ATripAdvisorMember,05/05/2006,A good choice We stayed at this Ibis hotel for 4 nights in the beginning of May 2006.The hotel is very large with 644 rooms. Some of them are no-smoking rooms.There are several cafes and restaurants (one is 24/24)and their price is in the medium range. The room is well equipped; not large but enough for two persons. In the hall you can find a cafe; a relaxing area; internet points (30 eurocents a minute!);telephones; souvenir shop; pub Red Baron; reception.There is a free shuttle bus to and from the airport. From the airport it takes 7-8 mins; to the airport it takes longer ( about 20 mins) because it stops at Etap Hotel and at Novotel. The shuttle service starts at 4:30 and it ends at 1:30. Usually the service has an interval of 20 mins. It is usually on time but be aware to be ready a few mins early because if the bus is full the drivers start a little earlier! The staff is usually friendly. The problem is the waiting time at check-in. This because the most of guests arrive by shuttle bus and this means that at the same moment there are at least 20 persons who want check-in while the counters are just 3 or 4.You can reach the center of Amsterdam by train from the airport or ( this was our choice) by bus 192 with a connection with tram 1. Just outside the hotel there is a bus stop called ibis hotel for the line 192 which goes from the airport to the station Amsterdam Sloterdijk. At the stop Baden Powellweg you can transfer to the tram line 1 which goes to the Central Station passing trough Leidsplein and the Dam. The total time for bus-tram option is about 40 mins. You can buy a one day pass on the bus or a 3 days pass at the tourist information at the airport.This hotel was a good choice and its price is very competitive. 230103,Peter999,04/26/2006,Good airport hotel A very large hotel with a wide range of catering outlets. The rooms are well equipped. A shuttle bus runs every twenty minutes to a published timetable which I found was adhered to; taking ten minutes from the airport and twenty minutes to return. My only gripe is that there are not always enough check in positions open and an extra clerk would be welcome at busy times. If you need an inexpensive airport hotel I would recommend this one. 230103,Pysiu,03/26/2006,Pleasant Surprise! I was stuck at the Ibis due to the cancelled flight on KLM. I didn't expect much knowing Ibis to be a chain for budget travelers; however; I was pleasantly surprised upon arrival. The staf was friendly and very quick. There were 3 restaurants and a buffet to choose from as well as a fully equipped bar. I was tired so I took a bath in a huge bathtub and than I ordered an hour of a full body massage!!! Pretty crazy for a budget hotel. Massage was great and it was done professionally in my room so I didn't even have to go anywhere. Food; dinner as well as breakfast; were tasty. There also was available internet and free airport shuttle. Over all; I was very happy with my stay at the Ibis and if i will ever have overnight layover I'll be sure to return! 230103,junebugtraveler,01/22/2006,for the price ; great hotel After a long flight from the USA we expected to have to sit in the lobby until check in time (3 pm). We were greeted by a very lovely lady who checked us in at 9 am. The rooms are small and I thought that being near the airport might be noisy but not so. The bed was a little hard for me but I'm used to sleeping on a $3;000 bed! Breakfast was great; good selection. Rode the shuttle to the airport; it was nearly full but they came by every 20 minutes. It's a fast trip on the train to Amsterdam city center. I'd sure stay here again. We paid $68 USD. A steal for Amsterdam. If you flew in on KLM there was a free dinner that looked good. If you are planning on shopping in Amsterdam this place it too far out of town; but as a place to stay until you get your nights and days straight it's great. 230103,ATripAdvisorMember,11/30/2005,No problems; decent stay! View of Schiphol nearby 230103,ATripAdvisorMember,10/06/2005,Terrible; terrible; terrible I stayed in the Ibis Airport hotel because I was to fly out of Schiphol early in the morning. For the amount of money paid we didn't expect much. And rightly so; it feels like university dormitory complex; large and tasteless. I accidentally left my electrical toothbrush in the bathroom. I immediately called back to the hotel to warn them. The toothbrush had not been found. How unfortunate. I wrote to the manager about it; voicing my concern that it had might have been taken by the cleaning staff and received a rude letter back that they didn't appreciate people accusing their staff of theft. Rather than him being concerned with my satisfaction; he hid behind his Algemene voorwaarden; in essence; too bad for me. The way it has been handles; and especially the tonality has put me off Ibis for life. 230103,elfkinears,09/30/2005,cruise ship meets trailer park showReview(3980246; 'full'); 230103,CarolineJ,08/06/2005,Great Value showReview(3741367; 'full'); 230103,Feyenoorder,07/12/2005,Rude and stinky; never again showReview(3660104; 'full'); 230103,ATripAdvisorMember,12/19/2004,Never Again showReview(2900475; 'full'); 230103,BrandonTraveller,08/25/2004,Good value and pleasant showReview(2494194; 'full'); 230103,ATripAdvisorMember,08/24/2004,Very Convenient showReview(2491636; 'full'); 230103,sheepdisturber,07/11/2004,great hotel showReview(2289477; 'full'); 230103,ATripAdvisorMember,02/29/2004,Great locality and service! showReview(1683349; 'full'); 230103,ATripAdvisorMember,11/14/2003,we enjoinyed staying in this hotel showReview(1488413; 'full'); 230103,ATripAdvisorMember,10/28/2003,not recommended showReview(1424370; 'full'); 230103,lass,06/25/2008,绌烘腐銇繎銇勩亾銇ㄣ亴闀锋墍 showReview(19172085; 'full'); 230103,lass,06/09/2008,Excellent rapport qualit茅-prix showReview(17442463; 'full'); 230103,lass,05/04/2008,娉娿伨銈嬨仩銇戙仾銈夎壇銇勩仺鎬濄亜銇俱仚銆?#x201d; showReview(19170781; 'full'); 230103,lass,04/01/2008,瀹夈亸銇︿究鍒?#x201d; showReview(19170099; 'full'); 230103,lass,03/19/2008,绌烘腐銇仭銇嬨亸銆佸畨銇忔硦銇俱倢銈?#x201d; showReview(19169615; 'full'); 230103,lass,02/04/2008,浣曞害銈傚埄鐢ㄣ仐銇︺亜銇俱仚 showReview(19168480; 'full'); 230103,lass,07/11/2007,涔椼倞缍欍亷銇究鍒?#x201d; showReview(19161794; 'full'); 230103,lass,06/02/2007,浠栥伄鏂广仺銇仭銈囥仯銇ㄩ仌銇嗐亼銇┿兓銉汇兓 showReview(19161272; 'full'); 230103,lass,05/29/2007,渚垮埄銇с仐銇?#x201d; showReview(19161242; 'full'); 230103,lass,04/26/2007,鐒℃枡銉愩偣 showReview(19160909; 'full'); 230103,lass,04/05/2007,Praktisch f眉r Flughafen眉bernachtungen showReview(11416736; 'full'); 230103,lass,09/27/2006,sehr gerne wieder showReview(11359229; 'full'); 230103,lass,05/09/2006,绌烘腐鍛ㄨ竞銇儞銈搞儘銈广儧銉嗐儷 showReview(19157583; 'full'); 230103,lass,01/14/2006,銇亱銇亱銉汇兓銉伙紒 showReview(19156400; 'full'); 230103,lass,01/13/2006,鏅€氥伄Ibis銇с仐銇熴€?#x201d; showReview(19156380; 'full'); 230103,lass,12/03/2005,銈儊銈炽儫閫氥倞銇с仐銇熴€?#x201d; showReview(19156036; 'full'); 230103,lass,11/01/2005,绌烘腐銇嬨倝锛掞紣鍒嗐亰銇嶃伀... showReview(21800598; 'full'); 230103,lass,07/28/2005,銈广偪銉炽儉銉笺儔銇儧銉嗐儷 showReview(19930526; 'full'); 230103,lass,07/27/2005,銈儬銈广儐銉儉銉犱竴娉娿仾銈夈亰濂ㄣ倎 showReview(19930517; 'full'); 230104,hoteliers,10/13/2008,A Poor Experience Never To Be Repeated We make a booking through another AC hotel en route from Germany where we stopped for coffee. we were informed cost for two persons with breakfast was 77euros.We arrived at 1400 no room booked; no problem said receptionist there are plenty of rooms here!After a good day in amsterdam we returned tired and hungry; dinner in their restaurant is very poor; when you do get some service you do not get but the minimum of attention. Hence we gave up trying to get the missing items from our order. Poor food; poor service.Very noisy room; very basic room. We lay straight on to a stained mattress no underblanket! HORRID.Breakfast although there were 4 staff in attendance we eventually sat at a dirty table; no-one came to clean it or offer us cutlery; we helped ourselves from behind the counter. Check- out we were charged 111euros for our room? No explanation except we were given a business room which is n ot advised; front on the hotel next to the noise and it is noisy!!! We were on a leisure trip as explained on arrival no rate given or indeed displayed anywhere behind reception. Watch out !Next letter is to the hotel to ask why!A POOR EXPENSIVE EXPERIENCE NOT TO BE REPEATED. 230104,trekerLiverpool,08/26/2008,Not as bad as it's painted We read the reports and thought it cant be as bad as the Admiral Oostend. It did sound that way so we were pleasently suprised to find the hotel clean dispite a major flood the previous week. Some of the rooms had limited service on the TV due to a lighining strike. We were given such a room but with help from the night porter JONN he put us in a room with 90% service on the TV. The system is due to be checked out this week 25.08.08 so check before you go. The rooms were clean but do need to be upgraded as they are now looking a bit careworn The food both breakfast included and dinner bought was fantastic and service very good. The only problem we had was a group of rowdie guests (not sure where they were from not English) who decided they were going to enjoy themselves and to he-- with all the other guests. Unfortunatly the hotel staff did nothing to stop them. One of them was using the flowers from the tables as a microphone and each time one of his companions took one off him he just got another from another table it was funny the first time! 230104,LeonetteS,07/23/2008,Horrible Insight vacation hotel This hotel is horrible for taking luggage to your room. We had to go all the way the end of the hotel to find our room; only to have been given a key that was not working. We had been traveling since 5 am and were exhausted from the pace of Insight vacations. About midnight we heard a commotion outside our window - someone entertaining a giggling lady and at 2:30 am the same couple approached from outside our hotel door giggling and then OPENING our door. I flew out of bed; I had my two teenage daughters with me; and barely slammed the door shut. They had given the key to my room to the guy and his date! I told him we were in the room and he tried AGAIN to open the door; telling me it was his room. Insight Vacations had assigned us this room and our luggage was delivered to the room; When I called the front desk; I was informed that the rooms had been entered in the computer wrong and no one even apologized. I told our tour director from Insight; Raymond and he just laughed and said that was a first for him 230104,mantonandkylie,03/12/2008,A bit scungy; on a noisy road; and quite far away from the city centre This was the last stop of our tour and what a disappointment it was. The room was quite scungy. I could feel the springs in my bed. The room we had was right next to the road and was very noisy. The curtains didn't block out any light and the shower was pathetic. Breakfast facilities were ok; but other than that; this hotel was nothing to rave about. It was a long way from the centre of town; and the walk to the nearest train station was about 20 minutes. Not worth it. 230104,GuillemTM,09/18/2007,It's not what it seems (sadly) It's not an hotel for visitang Amsterdam. We already know it and we took it as a base to travel by car. Even then we've been satsified.It's a very long building. You have to take a long walk to go to some rooms. The rooms aren't specially confortable; although they're very big. The receptionists weren't helpful and seemed to not know some basics of the hotels. There was no do not disturb sign in our room and we asked for it. When they got to know what we were asking they said they'd do something about it. We asked again later and they told us they have said to the room service to leave it there; hanging on the door. We told us to not leave it hanging in the door; because we'd be out all the day. Our fears came true at night when we got back. The sign was hanging in the door and the room wasn't cleaned. The room service thought we were in.Don't even think to eat in the brasserie. Or... yes; do it. It was a complete disaster. We decided to eat there because we were tired and we spent 2 hours there; most of the time waiting. Waiting to be asked; waiting the dinner and... no! Not the note! This was fast. Luckily; as it was a complete disasters; they got wrong in most of the things and our dinner ended being 10 euro cheaper as it was supposed to be. Most of the customers there were really angry.The breakfast buffet was correct.We suggest to change the air-freshener. 230104,ersaro,09/16/2007,Not bad Stayed here because we were going to a concert at the Amsterdam Arena; which is outside the city; and didn't want to travel back downtown after the show. Room and bathroom were quite large for European standards. Room was very clean. Free parking; which is a huge plus in Amsterdam. It is far from the downtown area but not too difficult to get there as long as you aren't expecting a 5 minute trip. We brought our bikes and biked downtown; which took about an hour each way on some nice paths. The second day; we walked to the metro station (about 10 minutes) and took the metro to Central Station; which took about 30 minutes. Desk staff was helpful with questions. It's not a luxury hotel but if you are looking for something a little outside the city; it's a good choice and a good price for Amsterdam. 230104,alex210,08/15/2007,Good but far away from city Excellent hotel for those who like to stay away from the city in a relax atmosphere!Everything was good; except that you have to take a taxi; if you are hanging out late night in the city! 230104,Archie02DE,11/11/2006,Good for motorists; close to motorway Beware: This hotel is NOT in or near downtown Amsterdam !That being said; I have to state that I have stayed in this hotel a couple of times recently while being on business trips.LOCATION:This 3-storey hotel is conveniently located off the A9-motorway near Gaasperplas and has a big parking lot (though even this one can get quite full at times).About 1 km (0.6 mi) away is the terminus of a Light Rail line which will take you to City Center of Amsterdam.There are no other buildings in the vicinity of the hotel. To visit a restaurant you best have a car available (or get a taxi).ROOMS:... are quite large in size with a roomy bathroom.No real problems with cleanliness sofar. Beds are firm and comfortable.Numerous rooms face the street; but noise is not a problem here.A few rooms have a balcony overlooking a canal.The micro-fridge is always locked and I never cared about it.There is no Wireless-LAN in the rooms and also only the business rooms have a dataport - and this is of the local style only; rather than the usually found outlet for Western-plugs. Trying to find a adaptor for it can be difficult.RESTAURANT:Food in the evening is good (谩 la carte) with the set menu麓s offering the best deals. The restaurant is also frequented by non-hotel guests.Breakfast is a mix of continental and american style with a local touch.Beware: Upon my recent trips; almost every morning there was a tour group of chinese tourists in the hotel: Not every morning the hotel staff was paying attention; that these groups have a seperate area set aside for their breakfast - so it became rather full in the breakfast area.SERVICE:Apart from a single occasion where I got checked-in into a room that appeared to be occupied by a member of hotel staff; I haven`t run into any further problems.As I am a return customer; check-in is accomplished very fast - no more forms to be filled out for me.Upon my last check-out; staff surprised me when they were aware that I would return 3 weeks later ... (another 2 weeks in this hotel for business).COSTS:With a negotiated company rate; this hotel costs only a fraction of the hotels downtown plus parking is free ! 230104,ATripAdvisorMember,06/24/2006,Not even a 2 star hotel Our recent stay in Amsterdam was totaly ruined by our agent booking us at the Tulip Inn Riverside. The entery and lobby and also the dining areas are all OK but.....just walking down the hall will give you the impression that the rooms can't be much better than the hall. The wallpaper is torn off; the carpet needs to be replaced etc. We were first put into a room on the ground floor that had a patio sliding door but it didn't open. The room smelled as if that door had never been open. We asked to be changed and were put into a room with one twin bed and a window that opened about 4 inches. There is no a/c and it got hot and humid when it rained. When we asked about the bed they said they only have twins and would bring in another bed. Oh well. The cab ride into Amsterdam costs about 30 ureos and the train about 3 each and takes one hour. We asked an employee and were told not an area to go out at night...no matter there is no where to go. You are out in the boonies. One evening when we came home there was a notice on the door that the restraunt would be closed for dinner. It was not there when we left in the morning and thank God we ate in the city. The next night was Sunday and when we went to eat the waiter told us the kitchen was closed....Sunday is buffet night but of course no one told anyone. There were other people who had cars so they went elsewhere but we were sort of stuck there. After talking with the Mgr we did get something to eat but not a very happy waiter/chef at the time. I would suggest paying more getting closer to the city and you'll still probably spend less...transportation will be so much less. The hot breakfast that we got included was actually pretty good. The employees are good except for the Mgr who asked us just what we expected for a 3 star and then we found out it is a 2 star. 230104,ATripAdvisorMember,05/07/2006,nice hotel for groups If you are a group visiting amsterdam for nightlife it is a clean and friendly hotel.The metro is just a 10 minute walk and coming back by cab it is 20 minutes and about 35 euros.The room is spacious and clean. Beds are good and breakfast is excellent!Employees not always friendly and stressed.I would recommend it. 230104,Dianc,04/12/2006,Just Average Was clean comfortable; location not the best. Dinner was buffet style; totally disorganized with folks acting like it was the last meal on earth. 230104,KB2802,03/30/2004,Terrible Location; Acceptable Service The hotel itself is acceptable. However; the location is terrible. It is certainly not located a stones throw away from anything except perhaps sheep (which you can see out the hotel window). The only way to get to the train station is to walk down a deserted street approximately a mile from the hotel with only an RV trailer on one side; and a wooded park on the other side. This walk takes about 20 minutes; and there is NO other option. Buses do not run down this block; and cab companies will not come only to take you to the train station. Once you get to the train station; it is about a 20 minute ride to Centraal Station. This hotel is not at all centrally located to ANYTHING. The hotel service itself is acceptable; and there is a breakfast served in the morning consisting of eggs; breads; and assorted meats and cheeses. The hotel room itself is clean; as are the hotel grounds. I would never stay there again though; since the location is so terrible and so far and unsafe from the train and bus station. 230104,AEmgee,06/25/2003,Poor location; no air conditioning Stayed one night at this hotel as part of an Insight tour. The hotel is located far away from Amsterdam city centre (taxi fare about 20 Euros each way) and reaching public transportation is not convenient either. The hotel has no air conditioning but there are plenty of mosquitoes since the back of the hotel is essentially farmland (you can see cows from the hotel rooms). Otherwise; fairly standard hotel room. 230104,piggiy0508,12/10/2008,鏈濋銇ó椤炪亴璞婂瘜 鍏ュ彛 230104,nicsir,10/16/2008,Assez glauque pour un 3 茅toiles... pas 脿 recommander trous dans les rideaux 230104,lass,09/09/2008,Pas trop mal mais quand m锚me cher pour ce que c'est showReview(20553457; 'full'); 230104,lass,04/25/2008,S茅jour de 7 nuits. showReview(15573648; 'full'); 230104,lass,04/10/2008,kauft euch tagestickets f眉r die metro; ist das g眉nstigste! showReview(15573647; 'full'); 230104,lass,04/03/2008,Preiswerte Basis f眉r Amsterdam-Erkundungen showReview(15573646; 'full'); 230104,lass,02/09/2008,Im Winter nicht wirklich zu empfehlen showReview(13979766; 'full'); 230104,lass,02/07/2008,....und noch einmal!!!!..... showReview(13979765; 'full'); 230104,lass,02/06/2008,Gut und G眉nstig showReview(13979763; 'full'); 230104,lass,01/25/2008,Preis/Leistung = Top! showReview(13195642; 'full'); 230104,lass,01/07/2008,na ja... showReview(13195640; 'full'); 230104,lass,01/03/2008,ein passables Hotel f眉r 1 bis 2 N盲chte showReview(13195641; 'full'); 230104,lass,01/03/2008,paz mal showReview(13195639; 'full'); 230104,lass,01/03/2008,Un tr猫s bon rapport qualit茅/prix showReview(13195638; 'full'); 230104,lass,01/03/2008,hotel 脿 conseiller showReview(13195637; 'full'); 230104,lass,11/22/2007,Leider konnte man nur mit dem Taxi ins centrum kommen showReview(11313098; 'full'); 230104,lass,11/20/2007,Un bon h么tel showReview(11313099; 'full'); 230104,lass,11/12/2007,Bello da fuori showReview(11313096; 'full'); 230104,lass,10/22/2007,Pour le prochain s茅jour; c'est sur on y retourne ! showReview(11663420; 'full'); 230104,lass,10/11/2007,etwas ausserhalb aber daf眉r gut showReview(11663419; 'full'); 230104,lass,08/14/2007,gerne wieder showReview(11446164; 'full'); 230104,lass,08/13/2007,Sch枚nes Hotel im Gr眉nen showReview(11446161; 'full'); 230104,lass,08/11/2007,Jederzeit wieder showReview(11446160; 'full'); 230104,Lotus123Mainz,07/24/2007,Unfreundlich und dreckig! showReview(8227867; 'full'); 230104,lass,07/04/2007,Nicht so wie beschrieben showReview(14731567; 'full'); 230104,lass,06/14/2007,mit begleitumst盲nde nur schlecht showReview(11495654; 'full'); 230104,lass,05/27/2007,le petit dejeuner est tres couteux showReview(11422749; 'full'); 230104,lass,05/02/2007,mittel zum zweck showReview(11422746; 'full'); 230104,lass,02/26/2007,Bon rapport qualit茅/prix showReview(11398010; 'full'); 230104,lass,02/05/2007,Nous y retournons d猫s que possible showReview(11391692; 'full'); 230104,lass,01/21/2007,Hot锚l bon rapport Qualit茅 Prix proche du Metro showReview(11391691; 'full'); 230104,lass,12/29/2006,Abgelegen; aber guenstig fur Amsterdam showReview(11382166; 'full'); 230104,lass,11/02/2006,Kann man machen showReview(11376776; 'full'); 230104,lass,09/26/2006,f眉r Kurztrips zu empfehlen showReview(11354174; 'full'); 230104,lass,09/26/2006,Nur bedingt zufrieden showReview(11354173; 'full'); 230104,lass,09/06/2006,die Lage ist nicht gut showReview(11354168; 'full'); 230104,lass,08/20/2006,Quelques d茅tails de confort 脿 revoir showReview(11333481; 'full'); 230104,ATripAdvisorMember,06/30/2006,hotel conveniente; buena relaci贸n-calidad precio showReview(5412210; 'full'); 230104,lass,06/14/2006,cos矛 cos矛 showReview(11331619; 'full'); 230104,lass,04/28/2006,Nous y retournerions 脿 l'occasion showReview(11329338; 'full'); 230112,fabmc,12/26/2008,well managed Dutch hotel next to Dam square I stayed at this hotel for two nights and I liked it.The management really cares for tripadvisor reviews;and they try to give their customers the best possible service.I wish all hotels were like this one.The location is good and rooms offer a good European standard of facilities. 230112,Bathplumber,12/10/2008,A home away from home I stayed at the Amsterdam Hotel for 4 nights 4th to 8th Dec 2008.It was a joy; staff were polite so helpful. the room although small was very clean the bathroom; which looked new was lovely. Its in a great position the restaurant is really good. I will go back.John Gray; Bath Uk. 230112,MissHappyPants,12/07/2008,Loved the Hotel Amsterdam - Fab Accommodation We had originally booked an apartment but were let down and found ourselves in Amsterdam with no accommodation; we walked down the Damrak and saw Hotel Amsterdam. They were brilliant and found us two rooms with no hesitation. The staff; especially ?Jeron (a gentleman on reception) were extremely polite and helpful and the hotel itself had a lovely safe feeling to it. The rooms were perfectly adequate for a traveller; they were very clean; warm and well equipped. The hotel location is brilliant for people to get out and about.The Hotel restaurant offered a fantastic selection for buffet breakfast and also in the evening; again the staff were so friendly and accommodating it was a joy to eat there. I love visiting Amsterdam and will always turn to the Hotel Amsterdam to provide me with accommodation. I found my stay there to be an extremely enjoyable experience.Tracie HatcliffeBirmingham UK. 230112,CedricTheCat,12/02/2008,Very Central Canal Bus 230112,impavidus,11/23/2008,Can't be more central than that If you fancy being in the heart of Amsterdam and without breaking the bank; then this is the place for you. If this place were in London; it would be a few metres away from Piccadilly Circus; I mean you just can't be more central. The hotel has a small reception area (virtually no lobby to speak of) and a commercial restaurant which appears to be quite busy; but then it's in the one of the busiest streets in Amsterdam. My experience of the reception staff was very positive; they were friendly and very polite and made you feel immediately welcome. I was only staying one night and I had booked a single room; so I wasn't surprised to be given a room with a single bed. The room was small; but 'perfectly formed'; as they say. For such short stay I had no qualms whatsoever; there was everything I wanted; TV; minibar; a well appointed (but very small) bathroom with shower and the single bed was very comfortable. The room and bathroom were clean; though one of the towels had a hole in it and one of the light fittings in the bathrooms was hanging from the wires. Small details which didn't spoil my stay; but perhaps not up to 4* standards. Overall; the room had a cozy feel to it. No views from the window; but I was immensely glad to be given an inside room which was incredibly quiet - a real bonus when you are in a city centre.I had a quick breakfast the following morning and again I found the staff very obliging. The choice of breakfast was OK; I can't really criticise it; all I can say though is that I have been to hotels of similar standards where much more variety was offered and I guess that at 13 Euros extras for breakfast this was probably not as good a value as the room.I would definitely stay here again; friendly staff; comfortable room; perfect location; but if you look for a place with more amenities such large lobby areas; bar(s) etc then you would obviously need to look elsewhere. 230112,guy2706,10/30/2008,Great location; good hotel I stayed in this hotel for two nights with my sister. The location is divine. It is admittedly a very touristy and noisy area but the hotel is 5-10 minutes walk from everywhere! The central station is a few minutes away and the shopping area; red light district and many other attractions are very close. The hotel is not too new or too luxurious- it is; however; perfectly fine. The rooms are clean and spacious and the staff is really nice and helpful. I highly recommend this hotel. 230112,scunnybunny78,10/26/2008,fantastic location! I stayed for 4 nights at this hotel; The whole hotel was immaculate and the staff courteous and professional. The room was well equipped (very grateful for the air conditioning) and everything in the room worked.The bathroom was very small (shower only) but was well decorated and everything was in full working order.The location could not have been better; about 3 mins walk from centraal station and practically on the Dam.I did not eat in the restaurant; but please do not take this as a criticism; I just didn't get round to it. Every time I walked past the restaurant; at any time of day; it was either full or very nearly full which as a hotel manager in the UK; I know is the sign of a very; very good restaurant!In summary; a very well run hotel; clean; well presented; with a good restaurant (going on number of diners). My only criticism (and it is very minor indeed) is that the welcome from some of the staff was very polite and courteous but felt a little 'mechanical' and not too genuine. However; do not let this put you off! The Roode Leeuw is very; very good! 230112,stickyfingers85,10/25/2008,Great Location; but average hotel Booked the hotel and flight through expedia for 2 nights for a great price. The hotel is in a great location! Walking distance from the train station (5 min) and all the main attractions. The staff were very friendly and always chatty and welcoming. The rooms are average really; a little worn down but clean and comfortable. I would recommend the hotel for a short stay as your really only going to be in there for sleep and for that its fine! However; please note that Internet Access is not free and they charge a tourist tax upon checkout as well 230112,Dsleazy,10/24/2008,Good clean hotel; great location As usual I spent some time researching good places to stay on Tripadvisor and I was not disappointed with this selection. I have been to Amsterdam once before and stayed in a Hotel quite near to the Anne Frank House but this was a little too far from all the action for my liking; albeit only a short walk.The Hotel de Roode Leeuw (Red Lion) is perfectly situated about 30 metres from Dam Square right in the heart of Amsterdam. It is a short walk from the train station and is on a main street with plenty of amenities close by. There is a popular restaurant downstairs which; although I didn't choose to eat there; seemed to offer a good standard of food as most of the clientele appeared to be smartly dressed locals. The hotel itself was very clean and tidy. Our twin room (I stayed with my brother) was modern; clean and comfortable. There was TV; internet access; safe; mini-bar; coffee making facilities and plenty of wardrobe space in the room. The bathroom was spacious and clean with a good powerful shower unit. Breakfast was not included and when this is the case I prefer to go out and explore the area to find somewhere to have a nice breakfast. In this case I found a nice cafe on a sidestreet and had a croissant with some dutch flatbread and jam.Local tax was added to our hotel bill when we checked out. I think this was 6 euros for our one nights stay so be prepared for this if you are on a tight budget. I would definitely recommend this hotel to others and if I return to visit Amsterdam again I would be very happy to stay at The Roode Leeuw. 230112,avecarvalho,10/20/2008,Good Location; average room. Bathroom and shower 230112,J26Ottawa,09/13/2008,Good location Me and girlfriend stayed here for a 5 nights in August. Overall; it was a good experience. However; this hotel should be rated a 3-star. See below for specifics:The Good: Close to Central Station; Red Light District; and shopping. Friendly staff. Good water pressure on showers.The Bad: Room had dirty and stained carpet and very dated furniture (renovations badly needed). Noise from streets. 230112,GrimGloucestershire,09/08/2008,great location Booked a trip to Amsterdam for my husbands 40th. A group of 10 made up of mostly family and a couple of friends.Quite a few people to please!; but the hotel is very well situated right in the heart of the city and with in an easy walk from Central stationEvery thing was easily with in walking distance and the tram system works very well to go a bit further. The hotel is very comfortable and clean rooms were a goodsize; not sure I liked the glass door for the bathroom my husband definetly did'nt! but a part from that no complaints from any one in our party.Good value clean quite and central; we all had a great time.Blyn Mccarthy sep 2008 230112,SianAndBilly,08/29/2008,Superb location Excellent location on the edge of Dam Square. 5 minutes walk from central station which has v efficient link to airport. Good amenities-kettle;safe ; well appointed bathroom etc. Breakfast selection rather limited particularly on the hot fruit fronts.We asked for quiet room as it would be noisy in the front. Home to on of the city's top restaurants serving dutch cuisine. Well worth eating there as residents we received a discount. Would certainly use this hotel again. 230112,wolves2100,07/29/2008,wicked hotel Excellent location; right on the edge of dam square; all within walking distance of all the action amsterdam has to offer. The hotel it self was excellent; very clean and the staff extreamley friendly. The room was very big and the bathroom an excellent size and the mini bar not to over priced. But beware of city tax; upon checkout we had to pay 4 euros per day extra which we where not expecting! But overall the best city i have visited and the quality of the hotel made the experience better. 230112,bellydancer25,07/25/2008,Good service; great location Very helpful staff; clean rooms; right in the middle of everything. The location is probably the biggest selling point. My only complaint is I could hear a lot of noise from the street in the middle of night; but for the most part; it was a great hotel. 230112,EarthyFeet,07/07/2008,Great location; friendly staff My boyfriend and I stayed at the Hotel Amsterdam de Roode Leeuw and really enjoyed it. It's location is amazing; central to everything; the Dam Square; Central Station; Red Light District; Chinatown. Almost all of the tram routes pass by either the front of the hotel or behind the hotel; depending on the route. Central Station is walking distance; about 10 minutes (without carrying luggage). I don't really know or care about star ratings; I think that sort of thing is silly. Our room and bed was clean with sound resistant windows. The bathroom was also clean. Our windows looked out onto the roof of the next building and the room was cozy; but I expected that for a hotel centrally located in a compact European city. You can tell that the common areas of the hotel permitted indoor smoking at one time; but the odor was faint and not a problem.I highly recommend this hotel. 230112,TorTravellerToronto,07/05/2008,Great Location; Friendly Staff Absolutely great location on Damrak right at Dam Square and easy walking distance to Central Station. Makes a great 'home base' for discovering the city; and is also convenient for discovering other towns near Amsterdam given its location near the Central Station. We were able to get to nearby Harleem in about 20 minutes. Nothing is too far from this location....either by foot or by Tram.We had a room on the side (south) of the building; on the third floor. With windows closed; it was quiet enough. You do hear some of the partiers outside; but hey it's Amsterdam. The decor was average to good; but clean and more than fine. All staff were extremely helpful and pleasant.I would definitely stay there again. 230112,PJScotty,06/08/2008,Never a 4* star hotel!! We stayed at the Hotel De Roode Leeuw from Thu 5th June - Sun 8th June ( got back about 5 hrs ago) First of all it was 575 euros between 2 for a twin comfort room 50 euros deposit for the mini-bar. We checked in all was pleasant; the girl behind the desk was very polite friendly. We made are way to the room straight away i knew it wasn't going to be good value. The carpet was very dated throughout all the hallways and landings; leading this to i slight danky smell. The rooms were not big enought to swing a cat were very dated and poorly decorated. Now i don't mind if it's small if it's nicely set out but for 575 euros; it supposedly being a 4 star; i was not impressed. At checkout hey even had the cheek to charge 5% City tax; per day; per person!! God knows what a budget room was like? The staff being polite and good location are the good points but never in a million years is this a 4 star hotel. It has tea/coffee making facilities but al you get is...one tea bag; 1 sugar 1 coffee per day. Terrible. I hate being ripped off so i'll mention the hotels i have stayed in that are ok in Amsterdam. Hotel Rho is a very good 3star the tulip inn dam square is good also. Hope you make the right choice!! 230112,octavius,05/28/2008,Friendly and helpful staff at this hotel I was one of a party of six friends. Some of the rooms were quite small but the staff were very friendly and helpful. Rooms on the front of the hotel may be larger but Damrak (street where hotel is situated off Dam Square) is a very busy thoroughfare. The hotel is very central for all attractions and the hotel reception organised an Iamsterdam card which gives you free tram and metro fares and free entry to some attractions; reductions in entry and for some restaurants for 53 euros. Art is good; better than Paris. Didn't eat in the restaurant but it has good reviews for traditional Dutch cuisine. Breakfast was 13 euros but we found local cafes to eat in. But breakfast can mount up if you don't choose carefully. A small french cafe down from hotel gave good value for 5 euros. 230112,stillmindless,05/05/2008,in heart of Dam Square Amazing location in heart of Dam Square......nice staff n rooms r good 230112,Mclaren1Ireland,04/06/2008,Great Location Great Location on Damrak; across the road from Debjenkorf a great dpartment store a stones trow from Dam Square.The walls were a little thin; we had a room backing onto the stairs we could hear everyone coming up or down the stairs.The bathroom has a glass door; a bit bizarre; but hey it is Amsterdam!The breakfast was great; cereal; bacon; eggs; pastries-as much as you can eat.The reception staff were very friendly rooms were very clean.Perfect for a weekend stay; if any longer the noise may begin to beother you 230112,LT170,03/11/2008,Great Location Arrived home after 2 night weekend stay in this hotel;location was perfect on the edge of Dam square easy walk in distance to and from central station;shops;bars;red light district and flower market;flea market (saturday mornings) and Anne Franks House.The hotel room was a superior room it was large and had a large bathroom however the room was a little tired in decoration as was the bathroom so this was a little dissapointing for this rate;but we booked last minute and wekends are very busy;so our choice was limited we reccomend week days all round still busy and alive with action just not full full on people every where! 230112,idmac54,03/02/2008,Fantastic place to stay We have just returned from a great 4 night stay in Amsterdam;This hotel was very central for shopping / attractions and close to the Station. The Staff are very helpful and friendly.Rooms are modern; clean and comfortable.Breakfast was excellent; just one down side...no toast!!We wouldn't stay anywhere else when visiting Amsterdam.and plan to return soon.If you planning a trip to this great city stay at this hotel!! 230112,Catmatix,02/26/2008,Very nice; highly recomended! Room 230112,shappych,02/12/2008,Central with super friendly staff Booked directly with hotel for a business trip. Very centrally located; right off the Dam and a ten min walk to the central rail station. Base rm rate about $200 /nite.Room: small of course; quite typical for EU; but since travelling alone; was fine (suspect was even in a double occupancy room - can't imagine being particularly comfortable if had to share). Clean; but only fair in terms of bed comfort; queen (full?) sized bed.Bathroom: practially performing yoga routine to get into shower: big step up and a big step down; not so easy for those of us not exactly tall. Not recommended for anyone with any minor mobility issues. Very small but adequate. Not much vanity space for toiletries; problematic if travelling with a +1.Dining: ate dinner at hotel restaurant; was decent; homey Dutch-style cuisine; ok since a winter trip. Breakfast buffet was actually nicer than ok: typical selections plus a couple hot options (really nice bacon actually - a splurge for breakfast for me). Staff VERY friendly and helpful!!! 230112,Marploug,02/03/2008,Great Hotel and Location Never been in Amsterdam before. Picked this hotel because it was near Dam Square (main square) and on the Damrak. It was opposite a lovely stone building which was in fact a department store! Minutes from Dam Square with Madame Toussauds and the red light district was about 5 minutes away through the square - worth a wonder through to see. Hotel room was spotless and the food in the beautifully decorated restaurant was excellent. Hotel was about a 5 minute walk from Amsterdam Central Station where you get the train to and from the Airport. Also where you pict up the canal tour boat - really handy for everything. Lots of restaurants about and the department store is worth a look if you want some retail therapy.Would highly recommend this one. 230112,catmorri,01/05/2008,Very central and friendly dam square from waxworks- hotel visible 230112,Dambusters,12/28/2007,great hotel Just got back from spending wedding anniversary/christmas. Had 2 flights cancelled so arrived at hotel a day late...fantastic staff couldn't have helped more. We extended a night and they didn't charged for the missed night. Also upgraded us to a suite and placed flowers in the room .Very clean room; great minibar regularly stocked. We enjoyed the breakfast.We stay in the Dam 3-4 times a year and would definately stay at this hotel again.Great location too. 230112,Jools9999,12/13/2007,Fab hotel in heart of Amsterdam! Just got back from a long weekend at the Roode Leeuw in Amsterdam to celebrate my boyfriend's 40th birthday. Got a really good deal inlcuding breakfast and I sent the hotel an email asking for a nice quiet; non smoking room; preferably with a nice view as it was for my boyfriend's 40th and they went further than that and upgraded us to a junior suite which was fantastic. We had a balcony that overlooked Damrak and we could even see quite a bit of Dam Square as well. Everything looked very festive and the room was huge!This was the start of a fabulous weekend in Amsterdam and we loved every minute of it which was helped by the fact we had such a good base to work from. All the staff were very friendly; the hotel was spotless. Probably the only downside was the breakfast. Luckily it was included in the deal we got otherwise I would not have been happy. It's literally your standard continental breakfast with a couple of hot things; I don't think it is worth the 16 euro they charge for it. On the 2nd day we didn't even bother (even though it was included!) and we ended up going down the road for something decent to eat to set us up for the day!All in all a fab trip to Amsterdam; usual places a must like red light district (not as sleazy as you think; it actually looks quite pretty at night!). Liedesplein very pretty at this time of year and they even have a mini ice skating rink at the moment.If we ever ended up going back to Amsterdam then we would definitely go back to the Roode Leeuw (although I think we may have been spoilt with the upgrade to junior suite!). 230112,roomcheck123,10/16/2007,not so good booked through lastminute.com on their top secret 4* offer. Definately not given a 4* single room. very small and shower was tiny; old fashioned and either scalding hot or freezing cold. Reception very reluctant to upgrade me; but did in the end to a room which was more in keeping with 4star status.Would NOT book top secret offer again or this hotel. Definately central. Def clean. 230112,CahirBuddy,10/08/2007,luvly staff just back from amsterdam and what a beautiful city it is.would defo stay at this hotel again.was with my girlfriend and 2 year old child and couldnt have been made more welcome by the staff.relly friendly and always with a smile on their face.we could learn so much from how they live;brillant attitude to life.heiniken brewery defo mus c;coffee shops good;rest of shops good;canal cruise good;red light disrict weird and anne frnks house good.only bad point was taxi driver robbed us by charging 68 euros for a fare that was 44 on way back.so if u du choose 2 get a taxi ask price or make sure u c a meter.other than that minor blip cant wait 2 go back 230112,DLTravel,09/21/2007,Fantastic Hotel! This hotel in a fantastic location very close to the main square on the main street and in easy walking distance to most places. All staff at the hotel were very friendly and helpful. We received a room upgrade as we were travelling on our honeymoon and the suite we were in was just amazing. We found the breakfast buffet really good and the few other meals we had in the restaurant were great as well.We would highly recommend this hotel to anyone travelling to Amsterdam. 230112,spongebobsgirl,09/13/2007,Location doesn't get any better than this! I stayed here for 7 nights on a business trip and I have to say this hotel made an otherwise awful trip a more bearable one! Like some people have said; the rooms are small but ideal for one person. They are very clean and serviced everyday. I made good use of my room whilst staying here; the room enabled me to have some 鈥榤e鈥?time during a very long tradeshow in the city. (the shower was amazing!) The room had a very well stocked mini bar and a room service menu which again I made good use of. The food arrived with 15 minutes and it was lovely! The food in the restaurant of the hotel was again really lovely and quite reasonably priced. I heard a few people in my party complain about the breakfast; powdery scrambled eggs; no fried eggs etc. I however thought the breakfast was great; selection of hot and cold to suit everyone. Lastly I have to say the staff where brilliant; very friendly and willing to do anything. Location wise; it doesn鈥檛 get any better than this; it鈥檚 located right on the edge of Dam Square; there鈥檚 a tram stop literally outside the hotel and all the bars and restaurants you could ever wish for!All in all; I thought the hotel was brilliant and will go back there for a personal trip sometime next year. 230112,JK68,07/23/2007,Top floor at the Amsterdam We stayed at this hotel for 3 nights at the end of a barge tour coming from Brugge. We were early and could not get into our room for hours; some members of the group waited till 4 o'clock. Not all rooms are non-smoking which was part of the holdup. We were lucky and got one of the 2 rooftop rooms; view of sky (and air conditioners) though it was up 13 steep steps. It was very roomy and had a very large bathroom; newly redone ....but it did have the odd hair dryer. It was very clean; and very quiet up there. The location was wonderful; breakfast was good; the staff was pleasant and helpful. It was great to be in such a central location.We do not know what we paid as it was included. But the extension to the tour was pricey and we moved to Aaron's BB (see my review) for our last 3 nights. 230112,zigmondo,07/12/2007,In the Heart of the City Spent three days in Amsterdam on a conference. This hotel is virtually on Dam Square and as such could not be more central. Despite the fact that it is on the busy Damrak I experienced 3 very piecefull night's sleep. I suppose the downside was that my room had no view other than an exterior wall. The quality and cleaniliness of the room was very good - it wasn't that big but it was reasonably sized for a single and the bathroom was bigger than average. In the room was a single bed (very comfortable) safe box; tea/coffee facilities; and a well stocked minibar. Staff were generally very polite and helpful. My one word of critisism would be in conection with an electronic lock to my bedroom which became jammed. It was dealt with promptly but still left me inconvenienced for around 30 minutes. It wasn't anyones fault but nevertheless an apology or 'sorry for the inconvenience' would have been nice. Nevertheless I would use this hotel again and recommend it to others. (I've also recently stayed in the Belle Vue in Amsterdam and would also recommend that hotel). 230112,AliGellatly,06/27/2007,great food My girlfriend and i booked the hotel on expedia based on the hotels website and other reviews on this site. It was as i was expecting in terms of location and rooms. yes they are small but one look at the outside of the building and you can see why; the old design has left very little room for large rooms without changing the entire lhotel . they were actually fine for what we wanted; clean; comfortable; bright and quiet. despite the fanatstic location on the dam the rooms were silent unless you opened the windows.our room was on the second floor facing the department store on the corner of the dam-tip=a great place for lunch or breakfast is the stores own cafe on the 4th floor which overlooks the hotel-our room had a small balcony with full size patio doors which was great to look out over the crowds and take in the sights and sounds (and smells) of Amsterdam. the airconditioning was a great help too as it was quite humid at night when we were there. the shower room is also small and quite dated in style but there was a notice in the reception saying they were updating these so that is not a long term problem. the restaurant was fantastic-we ate here on the first and last night of our stay. the food was so much better than you could imagine for the cost- a two course with drinks cost us 65 euro total-and believe me for this food and service quality you would be way over 100 GBP for anything close. mixed in with the very welcoming staff who were polite; friendly and helpful at all times;( we arrived at around 9 am and expected to just leave our bags with the hotel till check in; the receptionist first checked to see if we could get a room there and then and as one was ready we were able to check in straight away; by the time we had confirmed our details and reached our room the bags were already in and we could start our holiday by 9.30 am!) -the whole experince was a very good one and would recommend this hotel.A couple tips for Amsterdam-use the train to and from the airport-fast; clean; and cheap-for the Ann Frankhuis go early or late as groups of school kids during the day can make for long queuesFor rainy days-visit the heineken experience-free drink and gift included in the entry fee of just 11 euros-also worth a view is the Amsterdam dungeon and madame tussaud. 230112,fluffyclee,06/05/2007,Fabulous This Hotel was very smart and in a perfect location; Rooms where pleasant and clean. Would reconmmend this hotel. 230112,dodgema,05/15/2007,Most helpful staff we've found in large hotel We were here for 4 nights as part of a group tour; but our time here was mainly on our own. Yes; the rooms are small; and the streets outside are uncomfortably crowded.But most rooms in central cities are small and this was esp. well thought-out and clean. The bathroom was full size. The hotel is just steps from the Dam; the center of the city; so a perfect spot for sightseeing. Also; perfect for catching the train for a day of birdwatching in the Oostvaarderplassen with Flevo Birdwatching. The dining room is very nice and the breakfasts were esp. enjoyable.But the best part was the staff; who spoke perfect English and could not have been more helpful. 230112,janeteg,05/05/2007,couldnt be more central brilliant hotel great location everything within walking distance. rooms a bit on the small side but who stays in the room all day anyway. my husband doesnt like quilts but he was impressed by the ones here. he also said the pillows were the most comfortable hes ever had in a hotel. breakfast was brilliant; didnt need to eat lunch. staff were helpful and polite. the only negative were the toilet rolls; bit on the hard side. do go to gauchos argentinian steakhouse on damraat; best steak ever; the chicken was good too. also find your way to the hard rock cafe; near leidseplein wonderful food; lovely staff and if you like rock music you cant beat it. another good trip is the heineken museum. 230112,yorkiebar23,04/24/2007,The smallest room ever! Damrak on Christmas Eve morning (hotel on the left with the red sign) 230112,trishDerwood,04/21/2007,Rooms are So Small! Stay Somewhere Else..... This is the entire room 230112,sergio2008,04/17/2007,Small but convenient Stayed here three nights in early April 2007. The main feature of the hotel is the location; you can't get more central than this in Amsterdam (you are within walking distance of all tourist attractions of the city centre).As other users have commented; the rooms are small and mine was no exception; although it had a window (which some of the other rooms apparently lack). There was air-conditioning (remote controlled individual split-cycle unit in the room; which was however not working quite evenly; and sometimes the room would change temperature suddenly without changes having been made to the air-conditioner.The place was spotless; and Internet access is available in the room at extra cost per 24 hours (using my own laptop; apparently the flat-panel TV in the room also has Internet capability).I would stay here again; mainly because it is close to everything and the hotel is in good shape and clean. 230112,jallis,04/09/2007,Great for the price view from room 230112,melodycoolNottsUk,02/27/2007,great location; but exensive weekend view from room 230112,colinrchorley,02/26/2007,Small; adequate but dodgy en suite; great location though. Toilet blocked by the sink. 230112,Sez2802,02/19/2007,Good Location - Not Great Value! Just returned with friends and we could not check into this hotel as it was fully booked. They were not impressed at all and think we had a lucky escape when we saw their rooms! Not good value for money at all - not a 4* hotel. More like a 2/3*. Only thing going for it was the central location. 230112,87,01/27/2007,Good Location; small rooms The hotel is in a good location at the Dam Square. Internet service is available in the rooms but is very expensive at 鈧?5 per day. However; the hotel has a package where you can get Internet and unlimted in-room movies for 鈧?7.50 per day.My room was very tiny. Literally 7 feet by 13 feet. It was fine for one person but definitely the smallest room I have ever stayed in. Housekeeping service was excellent and the room was clean and functional.One of the nice things about this hotel is its no-marijuana policy so you do not smell the smoke like in other Amsterdam hotels. 230112,horseybreeze,01/15/2007,Location; Location; Location.............! Booked this hotel via the Internet as we had already won the free flights. I had never been to Amsterdam before so wasn't really sure location wise what I was booking.As it happened; this hotel couldn't be in a better location; right on the corner of Dam Square and Damrak; the main road to the station and for restaurants. It was fantastic. We had a room on the 4th floor with juliet balconies on the windows overlooking Dam Square; couldn't have asked for better. The staff were very; very helpful and even when we requested a late check out; they sorted it no problem with no charge; even though it stated in the hotel guide an extra charge would be made. The rooms were quite small but more than adequate for a long weekend. The air-con was somewhat efficient; but as the weather was boiling outside; was quite welcome! The beds were very comfy and the bathroom was more than good enough. The hotel didn't have a bar; although there was a public restaurant downstairs; the food looked quite expensive. We used the minibar for any drinks/snacks we wanted; wasn't too expensive like the rest of Amsterdam; 3eur for a beer for example.Amsterdam itself is a fantastic place; with more than enough to see and do. We took a trip round the canals and went to various odd museums you won't find anywhere else. The red light district is also a must see!!There are 300 'coffee shops' around; so the place has a very distinct smell wherever go!!! The best place we found was The Grasshopper and 2 min walk from the hotel with a bar upstairs and a coffee shop downstairs and had a wonderful outside terrace where you could drink or smoke or do both if required!!!!I can't wait to go back and would definately stay at the same hotel again and would recommend it to anyone.Everyone is so friendly 230112,mj1870,12/29/2006,a bit pricey for what it is Saw this hotel available on ratestogo for 285 euros for two nights at hotel. i paid 30 euros deposit on the net and was due to pay 255 euros on arrival. you could imagine my surprise when the guy on reception said he wanted 400 euros off me. he said the 30 euros i had paid was deposit for the booking company . THE CHEEK. It was only when i refused to pay that he gave me the room at the price i had been given. Once i got in the room it was small so i thought it was pricey really and i didnt even think about using phone or restaurant due to extortionate prices. Location was second to none but overall very pricey 230112,BristolLori,11/29/2006,Loved it! We booked directly through the hotel using the website; after calling to confirm that rooms were available. More than we had planned on spending; however; all of the other cheaper hotels we called insisted they were fully booked even though several travel websites showed availabilty; so we would have ended up with a confirmation but without a place to sleep if it weren't for the Red Lion.At check in we were greeted by a friendly and professional receptionist; and upgraded to a Superior room with a balcony overlooking Dam Square. On Sunday we had fantastic views of a parade from the comfort of our bed - a real treat!The staff was friendly; the room clean and comfortable (if slightly business-y); with a full bath; plenty of hot water; and a tv that worked. The location couldn't have been better; and the bed was wonderfully comfortable. Overall a brilliant choice if you're prepared to pay a bit extra instead of resigning yourself to the cheaper - and consequently grubbier - options. This was our 5th time in Amsterdam; and the first we actually hung out in and enjoyed our room.We will definitely stay there again. 230112,Bucks75,10/30/2006,Great; can;t relaly fault the place I can't really fault this hotel. Only a 5 minute walk from Central Station; and right on the door step of Dam square. The hotel was clean; and quiet from the hussle and bustle of the street outside. We got upgraded to a superior room from a standard; which as far as I can gather just meant we had 2 chairs and a table extra. The only disappointing bit about the room was the bed was 2 singles pushed together. We didn't eat at all in the hotel as we were room only; but there are plenty of cafes and restaurants in the area that can fulfill any budget or food requirement.Would I recommend this hotel ? Yes I would. The location is very central with some fantastic buildings surrounding it. I don't think the hotel tries to oversell itself; its just clean; comfortable and got a good location. 230112,Harvey871,10/27/2006,Great Hotel. 230112,Desirees,10/02/2006,unbeatable Location I had booked 3 rooms via Priceline; and had then contacted the hotel directly asking if I could have the rooms close together. Rene Wildeman replied immediately and the reservations department got back to me letting me know they would try to put us together; and then offered us an upgrade for $31 per night per room. We accepted it; and was glad we did since I saw a regular room later on and it was tiny. I am pretty sure our luggage would not fit in there.We took the train from Schipol to Central Station and then walked the straight road to the hotel. It was about 7 mins away. Check in was prompt; the desk people were very friendly and the rooms were ok. They were dark since they were in the back with no view at all but the size of the rooms were amazing. I did not like the toiletries that came with the hotel however. The shampoo felt like watered down laundry detergent. I would recommend taking your own supply. Also; a warning; be careful of what you sign up for as wireless internet. We were told to open the internet page and follow instructions to sign up for internet. Well; we turned on my laptop and Tmobile came up. So we signed up for it; and lost signal right after that. Turns out that was not what the hotel offered. So; I will now have to dispute those charges since the connection was bad and I did not get access at all except for the first few mins it needed the credit card number. The beds were very comfortable; the toilet paper felt like sandpaper :)The location was unbeatable. It was in the middle of the tourist section. After I saw where the Crowne Plaza and Marriott was located; I was glad I won the Red Leeow bid; since we like being in the center of touristy things and this was it. The RDL was literally a block away; we could be there in about 5 mins. Loved Extase coffee shop; people in Amsterdam were so so friendly I cant begin to say enough!Remember to buy water from the supermarket near Madame Tussauds; much cheaper than anywhere else. We were charged city taxes of 5.66 euros per night per room. Room service was quick and efficient. Only once did we come back and see that housekeeping had kept a bag of trash on the bathroom sink and had forgotten to remove it; however someone came up in seconds after I called the front desk and had it cleared and kept on aplogizing. There was an electric kettle in the rooms with cups; coffees; teas; sugar and creamer. The only thing I did not like was the absence of an iron in the room. I was told we would need to go to the ironing room on the third floor to iron...which felt wierd. We also asked if we could keep one room till about 1pm and check out from the other two rooms since our flight was at 5pm and we were planning to leave the hotel around 2pm. The desk agent was very quick to say no and it was abrupt; if the other agents had not been nice I would have had a problem with it.Anyway; it was a good hotel; not to be compared to a 4 star in the US but good...I would recommend the hotel but remember it might be a good idea to take the upgrade if offered and it is reasonable. 230112,ramshaw,07/27/2006,Great location The Hotel is very handy for Central Station ; Dam Square ; Canals and Damrak. It has been recently refurbished our room and furnishings were very clean. The individual air conditioning and double glazing were a real bonus as we were there during the heat wave in mid July. Staff were very courteous; and being late risers we enjoyed breakfasts in our room. We found that the continental breakfasts were more than adequate; but there was the option of additional cooked breakfast for about 3 euros extra each. The main restaurant serves a good selection of traditional Dutch meals in the evenings.Recommend this hotel for location and price. 230112,ATripAdvisorMember,06/13/2006,not a good hotel i stayed in this hotel at the end of may and was expecting a great place after reading some reviews but was not happy with what i found. The 2 girls at the reception were not helpfull and made us wait untill 2 when the chek in starts even though after reading reviews on this site and others many people were checked in straight away; in the morning. We were also made to wait a few times to see the staff at the reception because they were too busy serving other guests even though we were in line before them.(this happend when we were checking out). The rooms were cleaned everyday but i think all they were doing was making the beds and vacuming the room; they do not change the sheets in the bed like they do in every other hotel i have stayed in; even do this in 2 star hotels. the man who looks after the bags made us wait about 20 mins to get our bags when we were checking out which is very poor service. the room was good though becuase we had a small balcony which was over looking damrak and we could see dam sq. it was not noisey either which was good. overall this hotel is in a good location with decent rooms (although they are on the small side)..... but i have to say the service is poor and the reception looks very tacky not like something you would expect to see in a 4 star hotel... it looks very cheap. in september i stayed in the Avenue hotel which is only bout 3 - 5 min walk from dam sq.... it was half the price; the service was 10x better; the room was much better and it actually felt like you were staying in a hotel not the big brother house with security cameras everywhere you look; which was another thing i disliked about this hotel. This hotel would be good if it was cheaper; we ended up paying 500 euros for 3 nights for 2 people; but we did order a lot of room service and used the mini bar but it was still a rip of for what you get. I WOULD NOT STAY HERE look somewhere else. 230112,ATripAdvisorMember,05/26/2006,This place sucked After being bumped from the hd Doolen hotel on a lovely canel in Amsterdam we were; I feel; tricked into accepting a room in the Amsterdam Red Lion hotel (located in the DAM right next to a noisy; smelly McDonalds). When it was time to leave; we bought our tickets for the Shuttle (there's a sign in the lobby that states we pick up at this hotel) after purchasing the tickets at 10:15 am (our flight was at 23:00) we asked if the shuttle would pull up in front; we were told yes. That was not true; as the shuttle picks up across the DAM. Because of the ill communication and simply poor customer service we received at the hotel we missed our flight and ended up spending another $139.00+ euros (about $195.00 dollars) finding another hotel for the night.Even though this hotel is rated a 4 star; it's obviously for people who don't make it a habit to stay in better places. If you don't care about service and reliability pick this place; If you do -- run as fast as you can to another one. I also find it very interesting that I con't find a customer service link to complain and ask for restitution. 230112,lenina,03/03/2006,Ok Hotel We stayed here for a long weekend in Amsterdam. The location is very good as you are close to all the sites and the train station. We found the staff to be very helpful and friendly but the rooms were a little grubby and the frosted glass door on the bathroom was strange to say the least. The rooms were a bit noisy as you could hear people in the hall and doors closing; the walls were paper thin; we could hear someone cough in the next room! The room was a little on the small side. The hotel restaurant was very good; the food was reasonably priced; very good and the waiter was great.The staff belonged in a 4 star hotel; which this is most certainly not. 230112,ATripAdvisorMember,02/06/2006,Awesome Location makes up for an ok hotel We stayed at The Red Lion for a weekend get away. We flew in and took the train to Centraal Station and walked to the hotel. Even though it was freezing in Amsterdam the walk was quick and the hotel was very easy to find. The hotel is located right next to Dam Square and the tram stops directly in front of the hotel. This made for easy access to any part of the city! It also made it easy to wander around and still find your way back since it is located on Dam Square.The Hotel itself was ok. We were upgraded to a Jr suite for an extra 鈧?0 a night. I would not recommend this. The room we were in was a conference room with a Murphy bed and ceiling to floor windows looking out onto a brick wall and A/C unit for the building. The staff were helpful. Not out going but not rude. We did not eat at the Restaurant so I can't review on that. But based on the price and the location I will definitely stay in the hotel again while in Amsterdam. The reason for the 4 rating on this review is the fact that our suite was a conference room complete with projector screen and extra office chairs. I would not recommend upgrading to a jr suite. They also charge for EVERYTHING in the room! So if you need your tea; like me; I suggest bringing some along! 230112,lass,02/02/2006,Great hotel at a great price Desk and TV 230112,ATripAdvisorMember,01/31/2006,Wonderful hotel and staff We just got back from a week in Amsterdam; staying at the Hotel Amsterdam De Roode Leeuw. From the minute we checked in; everything was great. The staff was always more than helpful and all spoke English. Our room included a wonderful breakfast in a beautiful Old World dining room....the service was flawless (in fact; after a couple of days; they always knew what we wanted to drink) The hotel is VERY centrally located on Dam Square. The room was always clean and made up. Also try the dining room on the 3rd floor of the department store directly across the street from the hotel for lunch....we will definitely stay here every time we go back to Amsterdam. GREAT VALUE!! 230112,ATripAdvisorMember,01/10/2006,Fantastic location; great hotel! Don't pay full price. My husband and I travel regularly for business and leisure; and would highly recommend this hotel to anyone visiting Amsterdam. As long as you get a good deal on the price; you can't go wrong.It's location is perfect - right on Dam Square; seconds away from the Royal Palace; Madame Tussaud's (which I also recommend); museums; tours; shopping; restaurants; and the infamous Red Light District. The staff were friendly and extremely helpful. I would advise that if you plan on sleeping in in the mornings; don't forget to put out the Do not Disturb sign as the cleaning staff are up early and very persistent. The hotel had a few english speaking TV news and entertainment channels available; and the TV was a nifty little flatscreen. The choice of movies was fairly good too. Only negative point: The room was small. We only saw the standard (or comfortable) room; so I don't know how much bigger the superior rooms were. If you get the choice; ask for a room with a bath as the bathroom will be bigger and the shower is attached anyway. The double bed was two single beds pushed together; and the only other things that could fit in the room were a desk and a chair. But that aside; the room was clean; not completely out-dated; reasonably quiet; and perfect for falling asleep in after a big day out.We booked the room online for around 拢60 ($100USD) per night. This was about half the average price quoted on this site at the time; and way way way below the price on their web site. So considering the excellent location; staff; and price; the size of the room was easy to overlook. If you do get a good deal on this hotel; and you are prepared for the room to be small; you will absolutely not be disappointed. I would definitely stay here again.A few helpful tips:#1. The English name for the hotel is The Red Lion. I found it was easier to say this than pronounce the Dutch name.#2. There is a shuttle bus from the airport. It costs 12 euro per person and drops you off across the square from the hotel. A taxi is about 35 euro (but be careful because the taxi drivers in Amsterdam will try to con you). The train to Central Station is only around 4 euro and it is about a 15-20 minute walk up the main street to the hotel. A cheap option if you have very little baggage. #3. Breakfast at the hotel is 11 euro. That sounds expensive; but that's what you'll end up paying in a similar setting elsewhere in the area. However; the restaurant is very; very smokey; and the food isn't that great. I advise exploring the neighbourhood for meals. 230112,SoundDiva,12/05/2005,Loved the Hotel Amsterdam We booked a package (no longer available) for the Hotel Amsterdam and with all the freebies and perks; it actually worked out to less Euros than some of the other 4 star hotels. We had a junior suite which was huge; as well as a large bathroom with tub and shower. Package included buffet breakfast each morning; a free canal boat cruise and two tickets to the Van Gogh Museum. Staff was friendly and great at providing information and suggestions. Our suite was right on Damrak; but the windows are truly soundproof. Comfortable bed and big-screen TV.Unfortunately; we probably won't get to stay here next time; as it is really pricey without all the items included in the package.But if your budget allows it; you will probably like this hotel. We did. 230112,ATripAdvisorMember,09/30/2005,Very comfortable stay We have just returned from our first visit to Amsterdam on a mid-week break. We booked the 'Red Lion Package' and received excellent value for the money we paid. The room was large and spacious and very comfortable with a king size bed and sitting area. The buffet breakfast was good and included in the package price. One evening meal was included also in the package and the choices were from the usual menu not a cheap limited selection as one often finds with 'deals'. The food was excellent so we actually decided to return again the following evening. The only criticism was that we forgot our travel adaptor so borrowed one for a 'small' charge from reception. The small charge was 10 euros on the final bill!! All in all a good trip and would certainly return again. 230112,ATripAdvisorMember,08/30/2005,Wouldn't Recommend a Single Room Here.... I booked a single room online and got a pretty good deal so I didn't expect a premium room but...it was tiny! The entire room was no more than 7 feet wide and 9 feet long and the bathroom was so small that the tub was 4x4 square and the space for the toilet left about 6 inches on either side. If I were a 200 lb.; 6 foot tall man; I would've injured myself using that bathroom. When I arrived; there were 2 towels in my room: one hand towel and one bath towel. They promptly brought up more when asked but they took the extra towels away every time they cleaned the room.The hotel itself was a bit rundown and desperately needs updating. Everything was clean but threadbare.Bottom line: if you like being in the middle of a busy; touristy area (like Times Square) this is a good location but don't stay in a single room if you're claustraphobic and/or prefer furnishings that are more recent than 1979.I wouldn't stay there again. 230112,DougViages,08/05/2005,Island of Calm on Dam Square My wife and I stayed two nights in this lovely; boutique hotel. It was right off of Dam Square on Damrak; a great location to wander Amsterdam from. The staff were helpful; and service was good. The room had a view of the Square; but was large; clean; and quiet. The bathroom door; being frosted glass; is a bit disconcerting to Americans; but not really unusual in Europe. On the first floor; the De Roode Leeuw Restaurant is charmingly decorated and serves Dutch traditional food; it is worth a dinner stop. --- and drugs are big visiting points to this liberal city. Be careful in the old section at night. We enjoyed the Jordaan and Western Canal ring; only a ten minute walk from the hotel. We were happy that we did not have a rental car; parking is difficult at best. 230112,am4ra,07/24/2005,It's a 4-star hotel - really nice and fabulous We stayed at this hotel in July 2005. Hotel is really a 4-star hotel and very very nice. Bathroom was really big; new tiles and very nice overall. Room was really big; very clean; all new furnishings; very quiet and very safe.Hotel is very close to all Amsterdam attractions - bus tours; boat tours; Central station; Dam square; canals; trams; buses; trains.It is a nice hotel for people traveling alone or with families. We stayed with a small kid. Hotel decor is very very clean.If we go to Amsterdam; we would stay there. It's a 4-star hotel quality.Would recommend to all travelers. 230112,leftyamazed,06/26/2005,First stay; won't be last. De Roode Leeuw from Dam Square 25th June 2005 230112,ATripAdvisorMember,06/06/2005,It was ok Got to say I was expecting more for the price we paid; but they were nice enough to let me have a view of Dam Square; room 404 230112,ATripAdvisorMember,04/27/2005,really unimpressed Terrible is an understatement - the room was very small accompanied by some unidentified masson the mirror and walls. Cleanliness was very low rated and the bathroom is tardy. The staff were friendly enough but would not use again. 230112,3eph0,03/16/2005,Perfect Location; friendly staff; very plesant stay! I stayed there in late jan 2005 as a single traveller; got a great deal of 85 euro per night; and upon arrival; got upgraded into a double room! The room was at the back corner of the building; very spacious; and the state of the bathroom impressed me. Yes; it may not look like your average 4 star hotel; but the staff were friendly and helpful; and the location was perfect!! Makes it very easy for me to walk out to the Dam Square at mid-night just to take pictures of the snow!I would definetly stay there again when I return to Amsterdam. 230112,Lifetraveler1,03/09/2005,Didn't need mass transit-Perfect Location Reviewed many hotels before picking this one. The location as perfect; because it was right next to the Dam Square; two blocks up from the Central Train Station.The rooms were small compared to American types; but it did not matter. They were clean; well kept and warm (30 degrees outside). We had a corner on the top at the back. It turned out to be the best spot. With snow we got some great shots of the roofline of other building. Plus we were above a major shopping street and could see when it was best to go down and join in the crowd. It was totally quiet. This is where I will be staying when I return in May.Found a great deal for about $130 US per night! 230112,ATripAdvisorMember,03/08/2005,Not even close to 4 stars. On seeing this hotel with a 4 star rating; I booked for a weekend in march 05. This hotel is located centrally; but should be noted that it is not a 4 star hotel. Infact it would not get 1 star in my opinion. I travel Europe regulary and have never stayed in a smaller room. This was a cell; not a hotel room. Whatever rating system is in place here is a joke. It is expensive for a cell too. They are charging 3 star prices; but you get a 1 star experience. If you have to stay here; just beware it is not even close to European 4 star standard. 230112,ATripAdvisorMember,02/21/2005,Fantastic hotel Stayed at the Red Lion for a weekend with my girlfriend in February. Perfect location to explore the city by day and night. Room was small but very well decorated; great view of one of the cities major streets; but not noisy. Half a minute walk to Dam Square and all sorts of restaurants and bars. Staff were very helpful; hotel was immaculately clean.I can't recommend this place enough for a weekend break in Amsterdam! 230112,ATripAdvisorMember,11/30/2004,Loved the Roode Leeuw We have traveled to Amsterdam many times and when we can we stay at the Roode Leeuw. But; this time it was even more delightfull. The staff was extremly helpfull and kind. The resturant is wonderfull. The room was big and very comfortable. We would like to thank all the staff at the hotel for making this visit so nice. 230112,ATripAdvisorMember,10/06/2004,I'd stay again; depending on the rate I found a really good deal for three nights (330 Eur. total) on the hotel's own website; hotelamsterdam.nl. I requested a smoking room; which was ready when I got there at about 10:00 AM. It was kind of dingy; which I chalk up to the fact that it was a smoking room; and the bed wasn't very comfortable; but it was clean enough. The room had two large windows; which opened into a balcony; which I just loved - I really lucked out in that aspect; because most of the rooms apparently don't have one. I never got around to trying the food there. My favorite thing about this hotel is the location. Just feet away from Dam Square; which made wandering around the city really easy; and a lot of tram lines stop either right in front or just around the corner. If I make it back to Amsterdam; and can get a similar rate; I'd be glad to stay again. 230112,ATripAdvisorMember,10/03/2004,Singles beware! I used to be a regular guest of this controversial hotel; mainly because it's one of the very few in Amsterdam that offers a wired high speed Internet access in every room. However; it proved to be almost impossible to survive more than one day in its 鈥渟olitary cells.鈥?So I began to book double rooms instead; paying the higher room rate. But these too never were really comfortable. It was only until recently that I realized what was going on. Last September I arrived twice for stays of two and five days in double rooms. Both times the (friendly) receptionist replied to my question about the type of room I was given: 鈥淚t's a superior single鈥? and added that it was a large room. The first time I accepted this because the stay was short and I was curious about the quality of the accommodation. Well; the room had twin beds with a few square centimeters more space around them than the average single room. Upon the second arrival I was of course not willing to accept the inferior room type again. A rude guy who is not often seen at the front desk intervened and offered me a free upgrade to a double room. How generous. An upgrade to what I had actually booked and guaranteed by credit card! The room I got then was better than any of the other ones I had been given in the past.It seems that the hotel silently changes the reservations of individual travelers. Most guests probably don't verify the room type upon arrival. So they remain unaware of the overcharging. This presumably happened to me quite a few times before I started to ask questions.Due to the ongoing tourism boom in Amsterdam; the demand for hotel rooms is constantly high. As a consequence; many hotels have become greedy and don't care about business integrity. My confidence into the 鈥淩ed Lion鈥?is gone and I will look for another place in the future. 230112,ATripAdvisorMember,09/07/2004,Definitely not the best in Amsterdam showReview(2517384; 'full'); 230112,PassionateTraveller,08/31/2004,Single rooms tiny! Next to noisy lift! showReview(2505288; 'full'); 230112,SimonPDurham,08/30/2004,A good quality hotel showReview(2503103; 'full'); 230112,ATripAdvisorMember,08/26/2004,Hotel Amsterdam de Roode Leewe showReview(2495430; 'full'); 230112,ATripAdvisorMember,07/14/2004,Somewhat Disappointing showReview(2295820; 'full'); 230112,ATripAdvisorMember,03/25/2004,We were really pleased with the hotel. showReview(1746306; 'full'); 230112,MeganVU,12/18/2003,A truly amazing stay! showReview(1520743; 'full'); 230112,ATripAdvisorMember,10/31/2003,Reasonable value - great location showReview(1429616; 'full'); 230112,ATripAdvisorMember,08/28/2003,Lovely showReview(1263282; 'full'); 230112,ATripAdvisorMember,08/20/2003,Maybe a 2 star showReview(1237091; 'full'); 230112,MrWendal,12/30/2008,Tr猫s bon hotel au coeur d'Amsterdam showReview(23109940; 'full'); 230112,lass,10/03/2008,绔嬪湴鎶滅兢 showReview(21744436; 'full'); 230112,lass,08/27/2008,Quattro Notti in hotel dal 29 luglio 2008 showReview(19639409; 'full'); 230112,lass,08/22/2008,posizione centrale showReview(19639405; 'full'); 230112,lass,08/13/2008,ottima posizione showReview(19639401; 'full'); 230112,lass,08/10/2008,Tr猫s bon h么tel accueillant; offrant une excellente localit茅 脿 un prix abordable showReview(19639410; 'full'); 230112,lass,08/01/2008,Bien situ茅 et bon rapport qualit茅/prix showReview(19639403; 'full'); 230112,lass,07/24/2008,Perfekte Lage showReview(18524716; 'full'); 230112,lass,07/22/2008,vue pas terrible sur le mur de l'hotel d'脿 cot茅 showReview(18524715; 'full'); 230112,lass,07/18/2008,Zentral gelegenes; sauberes Hotel showReview(18524717; 'full'); 230112,lass,07/10/2008,TRES SATISFAIT showReview(18524714; 'full'); 230112,lass,07/08/2008,Molto Buono! showReview(18524713; 'full'); 230112,lass,06/29/2008,Hotel centralissimo ma un po' caro showReview(17435045; 'full'); 230112,lass,06/27/2008,Dachzimmer war super showReview(17435044; 'full'); 230112,lass,06/20/2008,Basso il rapporto qualit脿 / prezzo showReview(17435042; 'full'); 230112,lass,06/19/2008,bon hotel agr茅able calme; showReview(17435043; 'full'); 230112,lass,05/30/2008,Nicht beeindruckt showReview(16600236; 'full'); 230112,lass,05/20/2008,Gerne wieder showReview(16600234; 'full'); 230112,lass,05/10/2008,Gerne wieder showReview(16600231; 'full'); 230112,lass,05/09/2008,centralissimo showReview(16600232; 'full'); 230112,lass,05/02/2008,Postiv 眉berrascht! showReview(16600229; 'full'); 230112,lass,04/21/2008,h么tel tr猫s sympa showReview(15563932; 'full'); 230112,lass,04/07/2008,ECCELLENTE showReview(15563931; 'full'); 230112,lass,04/03/2008,Ganz Ok showReview(15563930; 'full'); 230112,lass,04/01/2008,Tr猫s contents showReview(15563928; 'full'); 230112,lass,03/25/2008,Perfetto per andare alla scoperta di Amsterdam showReview(14728311; 'full'); 230112,lass,03/25/2008,war sch枚n showReview(14728306; 'full'); 230112,lass,03/17/2008,c'est un deux ou trois 茅toiles pas un quatre 茅toiles showReview(14728304; 'full'); 230112,ElicaLorena,03/11/2008,4 stelle centrale; ma diversi disservizi Mobile 230112,lass,02/27/2008,Nous sommes satisfaits showReview(13976556; 'full'); 230112,lass,02/26/2008,Perfekte Lage; freundliches Personal showReview(13976547; 'full'); 230112,lass,02/26/2008,Bien plac茅 showReview(13976541; 'full'); 230112,lass,01/06/2008,Centralissimo!! showReview(13195477; 'full'); 230112,lass,11/20/2007,Faible rapport qualite prix et hotel viellot showReview(11306283; 'full'); 230112,lass,10/17/2007,absolut zentrale Lage showReview(11665413; 'full'); 230112,lass,10/16/2007,Gerne wieder showReview(11665412; 'full'); 230112,lass,06/20/2007,tr猫s bien situ茅 pour circuler 脿 pied dans le coeur de la ville showReview(11491644; 'full'); 230112,lass,01/22/2007,Tr猫s agr茅able et tr猫s bien plac茅 showReview(11388855; 'full'); 230112,lass,01/13/2007,d茅j脿 deux s茅jours 脿 bientot le troisi猫me showReview(11387032; 'full'); 230112,lass,09/13/2006,Satisfait mais... showReview(11350397; 'full'); 230112,lass,08/19/2006,Central; propre; accueil tr猫s bien showReview(11350396; 'full'); 230112,lass,05/14/2006,Pi霉 in centro di cos矛... showReview(11329942; 'full'); 230114,tigertravel2008,11/25/2008,Fantastic stay Having previously stayed in a more central hotel in amsterdam; we seeked something similar. however hotels were booked and we had to settle for the mercure amstel. It is was more than 1km to the centre; it is 1km from the centre of Amstel. However as a party of 8; we flagged down 2 taxis and the price was 20euros. this meant 5euros each per trip - the cost of a beer in amsterdam. which didn't matter to us. We checked in efficiently and the staff were helpful and able to answer all of my questions. The rooms were clean; and spacious with views over the amstel river and amsterdam arena in the distance. After a night in the town; we arrived back at 12.45 am; and the bar was still open. we had a drink and a friendly chat with the barman. I retreated to my room; and had a fantastic nights sleep. the pillow was perfect and i was not disturbed at all. It was fantastic to know that check out was 12.30 latest and breakfast was served until 11. The breakfast was superb and was included in the price i got from superbreak. a pure bargain.i would deffinatly reccomend the mercure amstel; as long as your happy to take a tram or pay for a taxi. 230114,LucianaBarbosa,06/11/2008,Excellent hotel for the price This is a great hotel. Me and my boyfriend went to a backpack trip through Europe and being at a four stars hotel was very fine. The location is not really a problem...the metro station is only 10-minute walking far. I bet we could never find such a good hotel for the same prices in downtown. The staff is very friendly; the breakfast is good; as much as the room service. The restaurant is a little bit expensive; but offers quality food and drink.The room is totaly comfortable and clean; the shower and bathtub are superb. Don麓t let go for reviews which undeserve this hotel; because the metro service in Amsterdam is completely precise and nobody should die due to a 10-minute walking to the station. And when we were there; it was 3潞C! 230114,GB73,04/27/2008,Good Hotel Pro: The hotel is nice and clean. The staff was helpful. The breakfast was good; being an American I like a hot breakfast. The breakfast buffet had scrambled eggs; bacon; wonderful croissants; fresh squeezed orange juice; fresh fruit; and few other items. The breakfast buffet also had the typically European breakfast; cold meats and cheese; fish; bread; tea; coffee; and what you expect from an European breakfast. The metro stop about 10 min walk from the hotel(with a stroller). Go out the front door turn left. You can buy the tickets at the front desk.Con: No where to eat around the hotel. It is located in an industrial area. Have breakfast at the hotel; but make sure you eat before returning to the hotel. The hotel restaurant is expense. I did find a small snack cafe across the bridge(turn right outside of the hotel and over the bridge) that was good; but other than that the only restaurant(which was recommended by the hotel staff) required reservations.Overall: Good value; we got a special weekend rate that included the breakfast. It is on the outskirts of Amsterdam; but a short metro ride into the city. I would recommend doing a hop on and hop off canal bus in Amsterdam. Pick up Rick Steves travel guide for Amsterdam; it was very helpful. If you plan on seeing the Anne Frank house; do it an hour or 2 before it closes. The line during the day is really long; but we went about 90 minutes before it closed very few poeple in line; less than a 10 min wait. 230114,NatalieGreece,03/26/2008,Far from city center We stayed at the hotel for 4 days. The room was very good and clean and the staff very friendly and helpful in every way; the breakfast boufet was not very big but it was clean and tasty. The only problem with this hotel is that its far from city center. The nearest station is walking 15 minutes and tacking the tram for 20 minutes to get to the city center (Dam square or Central Station). Otherwise everything was great from 230114,lithlith,07/08/2007,Mercure Hotel Amsterdam Aan de Amstel This was our first hotel on the Globus Tour (Scenic Delights). We arrived early in the morning and our room was not ready; but the hotel stored our luggage in a locked room behind the desk. The hotel is quite a distance outside of the city. There is a tram that you can take into the city that has a stop about a 5 minute walk from the hotel. (You can buy tram tickets at the hotel desk or on the tram.) It is about a 10-15 minute ride on the tram to the main square in Amsterdam.Coming from the USA; the size of the room was a shocker. It was about half the size of an average hotel room in the USA. We had a buffet dinner at the hotel; compliments of our tour. It was ok. We were expecting something more Dutch or local. The food was very generic; you could have eaten it in any country.We also had the breakfast buffet; compliments of our tour. It was a good variety. 230114,LucyCarvalho,05/29/2007,Good room My boyfriend I stayed at this hotel over the bank holiday weekend following the great reviews this property has received. We live in London and love walking so therefore did not think its location away from the centre to be of concern. The room was quiet; clean with good quality toilettries; the breakfast was very good (a lot to choose from). However t the hotel staff; both at breakfast room and reception were almost indiferent to their guests and were not able to cope with basic demands such as the provision of hot water for making tea. Another disappointment was the Fitness Centre - a small room with 3 fitness machines badly serviced and a broken table football. Next time we will stay somewhere else; 230114,ADL,05/04/2007,Corporate; expensive but friendly I stayed on the 11th floor - the air conditioning worked but did not cool down the room enough so was a bit dissapointed. This is a good business hotel - restaurant and bar are expensive. Hotel is a way from town so a taxi costs 12 to 15 Euros into town. Staff were friendly though and there were no problems or suprises. 230114,JoWilson,03/12/2007,Tulip in Amsterdam I stayed in this hotel with 12 university students. We were put on a floor on our own (which meant that they couldn't disturb anyone!) The accommodation was very good and beat the usual backpacking accommodation I have used before in Amsterdam.Breakfast was fine and fresh.The drinks were expensive but the food was good quality. 230114,JerriBlank,09/12/2006,Not a destination hotel; but convenient for business purposes Had a standard room; a nice view of the Amstel and the Amsterdam ArenA. It's a brief walk to the tram line; about a 15-20 minute walk to the RAI. Room was nothing special. I was hoping for a large bed; but just two twin-size beds shoved together. Shower was good; very strong water pressure; although I did overhear some people complaining that their rooms had no water pressure.Breakfast was lacking; just scrambled eggs and breads basically - not much variety.Staff was all very friendly.Can be difficult to get a taxi here.Overall; I would stay here again if I needed to but certainly wouldn't go out of my way for it. It is nothing special. Definitely not a tourist hotel. 230114,Cosmopolite,08/07/2006,A mixed experience; but ok The Mercure Aan de Amstel is - as the name suggests - located on the banks of the Amstel river; in the business district of Overamstel. You can get there from the A10 highway (Ring Amsterdam) without problems; follow the signs marked S110. Once there it is better to leave your car at the hotel; since driving in Amsterdam is a baffling ordeal; what with all the bicycles; tourists; and little canals.To get into town either choose Tram 25 (stop: Pres. Kennedylaan; direction: PTA) or Metro 51 (stop: Overamstel; direction: Centraal Station). The Metro is faster but departures are less frequent. Both stations can be reached on foot easily (5 mins. for Central European walkers). For the metro turn left when leaving the hotel; for the tram turn right and cross the bridge over the Amstel. Both services do not run late at night (i.e. after midnight) but you can take the night bus 355 to get back late (get off at Victorieplein and walk south for about 1.5 km). Another option would be the 356; which stops at Amstelstation (also about 2.0 km from the hotel). The reception is staffed during the late hours but you will have to ring the night bell and give your room number and name to get in.The area is safe to walk through at night but some cars have been forced open near the hotel. So if you have a valuable car or one that looks as if there might be valuables stashed away inside I suppose you'll be happier parking in the Mercure's parking lot (see below).What I liked about the hotel:- rooms were clean (not spotlessly; but still)- the air conditioning worked fine- staff was helpful- although the hotel is not in the city center; it was no problem getting there and back again (see above)- for safety reasons; you can only operate the lifts with your room keycard (although the correct procedure for getting the lift to work needs about two minutes to figure out)- hotel is not a party location so you will definitely be able to sleep well after YOU return from the party you visitedWhat I didn't like about the hotel:- parking is NOT free. A sad tendency among European hotels; even the major ones (such as Mercure). Nobody has ever been able to explain to me when and why the idea of free parking space for guests went up for grabs. And frankly I don't see a real justification for this; except for the fast bucks the hotels are able to make. Anyway; the Mercure will charge you EUR 13;- (thirteen!) per day if you park your car in their parking lot. There are some public parking opportunities that are free but make sure that you park your car where it's really allowed (on red brick it's usually ok; on asphalt it usually isn't) or you may be towed. For safety reasons (see above); those who own a rather expensive and/or new car may choose to bite the bullet and pay those EUR 13 per day.- Although we did NOT choose the breakfast option (EUR 18.50 is a bit steep to my mind); two breakfasts were added to my bill automatically each day (you can check your current balance on the tv set in your room). Apparently this is done because some guests forget to give their correct room no. when having breakfast. At checkout you will be asked whether or not you actually had the meals and if you answer no; they will be deducted from the bill. Still; I do not like this practice as it makes me feel like a potentially fraudulent patron. And suppose the staff were to forget to ask the unwary traveller whether or not he or she had breakfast... 230114,adnelg,05/27/2006,Great hotel; great breakfast ... a little far out. We just finished up a four-night stay here. It was overall a fantastic experience.We arrived fresh off our transatlantic flight at 06:00; and the hotel was kind enough to let us check in 8 hours early and snooze off our jet lag. In addition; they were more than welcoming; encouraging us to come back for directions and more information if there was anything that we forgot in our sleepy state.The room was very clean with a comfortable bed and a clean; large bathroom. We did upgrade to the club room; so I'm not sure whether this impacted the size of our room; but I have to say that it was very large by European standards.The included breakfast was a great way to start the day: eggs; meat; toast; cereal; fruits; yogurt ... I ate more than my fair share.The only down side is that you are a bit out of the city. The tram does run close to the hotel; and you can't miss your stop at the end of the line (helpful after the coffehouse); but it's about a 5 minute walk from the tram to the hotel over a bridge. It was a little frustrating having to abide by the tram schedule while on vacation; but I think overall worthwhile to get to stay in such a great place.I should mention that in any other downtown; a hotel this distance from city centre would still be well within the limits of downtown; it's just that Amsterdam's downtown core and therefore; what would be downtown still in London or Paris feels a little further out here. 230114,ATripAdvisorMember,02/27/2006,superb location to quickly get to know the city! Although my wife and I stayed only three nights we strongly felt we could not have chosen a more appropriate hotel. If; like us; you wish to explore the city for yourself; then walk out the hotel's front door; turn right; follow the main road (on foot) across a busy bridge and in ten minutes you'll be at the no. 25 tram terminus. A frequent (10 minute) service takes you to Central Station in 15-20 minutes! A two day travel pass (purchase at hotel reception for 10 Euros!) gives unlimited travel on all buses; trams and Metros for 48 hours from time of first use. The public transport system in Amsterdam is excellent --- you can easily reach any destination you seek. If the weather is poor; see the city by tram! The no 25 passes the canal tours. Everybody in Amsterdam speaks English! The hotel rooms are excellent; comfortable and the hotel staff could not be better; any request is promptly dealt with. The bathroom is tops; everything you hope for is provided. Restaurant is equally excellent (perhaps a little expensive?); breakfast is enormous help-yourself; lots of fruit; drinks and well cooked eggs; bacon etc. Everything is immaculately clean; catering staff keep the tables spotless; with immediacy. On days of departure; automatic 'phone service awakens those departing. TVs in the rooms easily pick up BBC TV stations for those who like to watch English TV before bed! 230114,shadow2x,01/29/2006,Above average; good hotel More photos 230114,HP14,11/08/2005,Too too far out The Mercure Aan de Amstel is a hotel that you stay in because you have to be in the area; not because you choose to go there.Its huge plus is the excellent staff; in particular on reception; but in general throughout the hotel staff are very good: I was very impressed. Overall the hotel was very clean and well kept; the room I had was rather small but adequate for one person. Room service breakfast was good 鈥?only drawback was the price - 鈧?7.50; and this is the only breakfast the hotel offers (but I鈥檇 got a good room rate so overall it was still reasonable).The big downside is however the location 鈥?even if you are staying here as you have business in the area (and I鈥檓 not sure why else you would; there must be other hotels of similar quality closer to the centre of Amsterdam) it鈥檚 a long way out. The hotel bar/restaurant is not an ideal place to unwind and; given the option; rather than travel into town in the evening; if there were a next time; I think I鈥檇 rather stay in the centre and travel out in the morning rather than travel in to town in the evening. 230114,wt88,10/15/2005,Nice hotel but too far from city center More photos 230114,ATripAdvisorMember,10/02/2005,nice rooms are the only kind words I can muster To preface; we got what we deserved after arriving in Amsterdam late on a Saturday night. I normally stay at the Sofitel near Centraal Station but along with every other conveniently located hotel it was booked. They sent me to another Accor property; the Mercure. First; this hotel should not be considered to be in Amsterdam. It is completely out of the way and requires a solid 15 minute cab ride to get anywhere worth spending time in town. The night bells were both broken and along with 6 other guests it took us 20 minutes just to get into the lobby at about 2 am; Sunday morning. The desk clerk then had the gall to argue in 2 languages with us-everyone was irate. Although a canal city there were mice running all around outside the front door area where 2 overflowing garbage pails sat. Yuck. The rooms are nicely decorated and good sized but the king bed is actually 2 singles pushed together on rollers...so be careful... 230114,TravelSchmavel,09/20/2005,Nice Hotel; but inconvenient location View of the Amstel River from the room 230114,scruffty,08/08/2005,Not a bad hotel but too far out of town I stayed here in July 2005 whilst attending the Microsft TechEd Conference at the RAI Conference Centre. We were led to believe that it was close to the RAI - it isn't! There is no easy way to get public transport there; and it took us 20 minutes to walk it. It was also a 5 - 10 minute walk to the nearest tram; number 25. The tram took about 20 minutes to reach the Dam and the last tram was about 00:15. It was; however a pleasant walk over a canal; with lots of wildlife such as ducks; birds etc and some picturesque house boats; views etc.Onto the hotel; it feels very modern downstairs in the lobby; reception and restaurant. The food was pretty good; but was a tad pricey (typical hotel prices) and the portions were of inconsitant size - one night loads of food; the next night; not as big; but this wasn't a problem...maybe they were being generous one night?! Breakfast was nice with lots of variety; but again; was pricey.The room was of a fair size; but the bathroom needed modernisation; although it sufficed. The bed was comfortable; as were the pillows. The hotel is of a confusing layout with two towers; only accessible from their own lifts. I'm not a bif fan of lifts; and could only walk to the first floor - you have to get a lift for the others. Don't worry though; there are adequate fire escapes; it's just that they go straight outside!The staff were friendly enough. Overall; it was alright; but too far out of town. If you can get a good deal here (with Breakfast included) and don't mind getting the tram to the centre; then go for it - you won't be that disappointed. 230114,enzozoc,04/14/2005,Great Hotel; good location; great value for money We stayed here for 4 nights at the end of december 2003.The hotel is really beautiful;the staff is friendly; breakfast is wide and of good quality.The breakfast room is absulotely beautiful and classy.The room was not so wide but had space enough.Hotel location: certainly is out of city centre; but is very easy and fast to go to city center because of the number 51 tram; 5 minutes walk to the hotel; and there is also a metro stop very close to the hotel (approx. 5 min walk).It takes 10-15 minutes to Dam Square.We had a great time.Don't listen to the only bad rewiev!RECOMMENDED! 230114,ATripAdvisorMember,02/16/2005,Fantastic Hotel - Trip in Feb 2005 A quick snap from the door of the bathroom 230114,ATripAdvisorMember,11/23/2003,Excellent Facilities - Thoroughly enjoyed our stay Having read the previous review the evening before travelling; I was filled with concern. The review could not be more wrong in our experience. The standard of hotel is very good. As experienced Hilton regulars; we found this hotel to be of an even higher standard. The food; both in the Bistro and at breakfast; was the best we have had in a business class hotel. There was a pleasant ambiance in the bar area and the staff were very friendly and accommodating. The room was perfect with plenty of space and every facility you require. Cleanliness standards were excellent. The regular Metro service is at the bottom of the street (approx 1/2 mile) and very efficient. We were in a rush to get there the first day and paid 22 Euros in a taxi from the centre; but the Metro is only 2.40. We had a very pleasant weekend there and were glad to leave the centre of town to escape to our very comfortable hotel at night. I would imagine the hotel is busy with business travellers during the week; the conference facilities were excellent; but it was paced just right at the weekend. I do not understand how anyone could complain about this hotel. If you have already booked; I would like to ease your worry and assure you that you will enjoy a pleasant stay. I will return. 230114,ATripAdvisorMember,11/12/2003,Not for tourists! Hotel is far away from the old city; you need a taxi ans that is hard to find and very expensive from this hotel. The view from my room was on a dirty industial area. Not really what you expect from a visit to Amsterdam. Staff is extreme unfriendly when you have any comments about the not working airco or the empty minibar. After 09.30 it is impossible to get some food and in the isolated area of the hotel there are no restaurants or shops. Try to book a hotel n the city centre when you visit Amsterdam. 230114,lass,07/01/2004,閮ㄥ眿銇€佹櫘閫氥伄搴冦仌銇?.. showReview(19928435; 'full'); 230114,lass,05/07/2004,銉勩偄銉笺仹鍒╃敤銇椼伨銇椼仧... showReview(19927109; 'full'); 230117,JJoplin,01/01/2009,beware extras The food was excellent and the service very helpful and friendly. We upgraded from the standard room provided (which was rather small with rather tired furnature) to a larger corner room for 拢35/night) . excellent city view with a spectacular view of the fireworks on new years eve.The sound proofing was poor-you could easily hear next door's TV and the lift bells.Beware the extras!! No bottled water in room and 拢7.50p to buy one in the hotel; no tea/coffee making facilities and a 拢6.00 price tag on a cup of coffee in the restaurant. Plenty of parking space but at a cost of 拢35/day and a 10 minute local telephone call that costa 拢10 etc etc. Ok if you are a business traveler on expences -if you are not careful the extras could easily double the headline cost! 230117,chilternwelshman,11/16/2008,Good - but standard rooms are not 5-star quality I spent two nights at the Okura for a business conference. I came away with mixed feelingsI drove there. It's conveniently located; 5 minutes off the Ring. The hotel has its own good; if expensive; underground car park.Front desk staff were firndly and courteous; and extremely efficient; both on check-in and check-out: could not be faulted. Unlike some other reviewers; I had no difficulties with the housekeeping; room service and restaurant staff.The basic facilities at the hotel are fine; and the restaurants (Ciel Bleu on the 23rd floor; and the Teppanyaki restuaurant on the ground floor are excellent; as are the bars on the 23rd and ground floor. Having said that; the prices match the quality of the experience - far from cheap! Breakfast was good; if a little quirky with breakfast cereals in plastic bottles!Conference facilities and food were well above average.I was in a standard room that was comfortable enough; but a little small; and fast reaching the point where refurbishment will be needed - somewhat tired and faded. There were minor niggles: a shortage of power sockets around the desk; slightly defective sound insulation from the corridor outside; a very small; incredibly narrow; bath ... ... ... all of which made this an experience worth less than the advertised 5 stars; though by no means bad. 230117,Winkelhorst,11/05/2008,best night ever everything was excellent: perfect bed; warm rainy shower en wunderfull bath. The excellent staff made it compleet. Hope to gome again soon! 230117,JENNY773,10/12/2008,Best hotel Ive ever stayed in! THE VIEW FROM OUR ROOM 230117,Nell2,09/30/2008,Wonderful stay! We had a wonderful stay at the Okura hotel in Amsterdam. The staff is very professional and friendly. Our room had a magnificent view over the city. We had dinner in the Yamazato restaurant; which is certainly worth of a recommendation. Breakfast was also good; with plenty of choice. We had booked a promotion with a late check-out on Sunday; which is just a perfect way to have a relaxed weekend. 230117,alexular,07/17/2008,Loved it! Stayed at the Okura for 3 nights and was very impressed.We had booked a triple room online for a discounted rate. The room was clean and had a daily maid service - and AMAZING views across Amsterdam. The only quibble with the room would be that it was specified as a triple room; but the third bed was in fact a makeshift one. However; I was only sleeping on it - so it didn't matter too much. TV and toiletries in room were satisfactory; and other bits and pieces included prayer mats; slippers; and bathing robes.Breakfast was great - served in the restaurant downstairs with a huge variety of food. Okura are really trying to please everyone; and they do this - there's a range of European; Asian; and American cuisine for breakfast! We were also impressed with the Moet offered at breakfast for free.There is a small shopping mall below the hotel (for guests only); and some beautiful restaurants around. The hotel is easily reached by tram; and we took a minibus from the airport. Overall; a great stay. I would definitely go back! 230117,PhilInSuffolk,06/21/2008,Overpriced and poor for business trip I stayed here for 3 nights in order to attend a conference at the RAI centre. The hotel was booked for me by the conference organisers since it was closest to the RAI. They paid for one of the nights; I paid the other 2 and felt well ripped off.I arrived at the hotel by public transport - the tram 25 gets within about 2-300 merres of the hotel. The walk to the hotel entrance takes you through a run down car park with no easy pavement area and could be improved a lot.Check in was fine and quick.The room was generally OK; although rather small; as was the bathroom/toilet. Given that this was only June; and the outside temperature was only about 20C; the air con was verging on ineffective. The room was stuffy; and the window could not be opened far enough. Bed was comfortable.The wardrobe had a bizarre lighting mechanism - open it at the end where there was no hanging rail (just the safe) and the light came on. Open it at the end where the hanging rail was; and the light went off...The worst feature of the room was trying to work there. The desk had no power supply and no Ethernet cable. I had to pull a light plug out of the wall to charge my laptop. There was supposed to be Wireless LAN in the room; but the cost was extortionate and connectivity was poor. Paying over 200 Euros per night; I expect free internet access (as I received in my $99 room the previous week in the USA).Breakfast was similarly heavily over-priced; and we only ate there when it was paid for by the conference company.It's a fair walk to the RAI; and in future I would find a better value hotel with public transport to the centre.Check out was not as slick as it should have been. As stated; bed and breakfast for the first night was paid for; but I had to remind the receptionist of this twice before she accepted it; and then went and printed my bill with the breakfast charge still on it. It came over as another attempt to gouge for more money.Overall - OK location for RAI; OK rooms; poor for business; exceptionally poor value. 230117,global8traveler,05/17/2008,The only thing 5 star about the Okura are prices First of all this is an ordinary hotel pretending to be a 5 star establishment - it is far from it except for exorbitant prices. It also extremely unhygienic - two observations during my stay:1) I was coming back to my room and found it was being serviced 鈥?the maid was in the bathroom; she was wearing rubber gloves and had just finished cleaning the bath/shower and toilet. Then; while still wearing those same rubber gloves; she took the used drinking glasses; rinsed them out in the sink and then took the used; dirty towels to dry the glasses. Not only is this unsanitary and poses a health risk; it is disgusting; That also means when you arrive at the hotel; your drinking glasses were wiped dry by the used dirty towels of the previous occupant. When I tried to discuss this with hotel management; they were more concerned that I found out what they do; but other than apologizing they did nothing to provide clean sanitized glasses. 2) During a conference break the waiters were setting up for lunch; one of them was arranging the cutlery using their bare unwashed hands touching the food end of each utensil as they arranged it in neat patterns.Stay away; it is unhygienic; lousy service and way overpriced. 230117,ExeterChris,04/14/2008,Great hotel Stayed here as part of a conference package. Pricey but worth it - I was upgraded to a fantastic suite. Pool area first class but hotel guests have to pay - a bit mean I think. Quite a walk from the old town too. 230117,relaxeddude,04/07/2008,Great Hotel; nice room excellent service This my first stay here. I am a big fan of the Okura hotel in tokyo. So I thought I would try this out when I on business in Amsterdam for one day. The check in was uneventful. I stayed in a room with two beds and a sofa. Carpets are little worn out. Other than than the rooms are good. The bathroom needs a little renovation too. Nice desk to work on. The lobby is typical Japanese style. Also great location in Amsterdam. I went to the gym in th4e afternoon. They charge extra 15 euros for using the gym; which did not make any sense to me. its a good gym though; with an excellent sauna.I will stay here again; when I am back for business in Amsterdam. 230117,goliathtn,03/30/2008,Good Visit; Well appointed suites I stayed at the Okura in March of 2007 and booked a junior suite. I was part of a conference staying at the hotel. The suite was well appointed. The service was fantastic. The hotel wasn't in the city center; however; a short cab ride or nice walk and you are right in the middle the city. I was very impressed wtih the level of service provided. The only downside was the glass shower door leaked water onto the floor in the bathroom. Maintenance couldn't get it fixed during my stay without taking the entire panel off; and they indicated it needed replacing. dso I lived with it. 230117,MaximillianAmsterdam,02/25/2008,second change for Amsterdam's Okura After me being not to positive in my review fro June 2007 I decided to give the Okura a second change. In order to prevent disappointment I booked a recently renovated deluxe junior suite for 鈧?395.00 excluding breakfast.The junior suites are very well decorated; large entrance with a small cloakroom; living room combined with bedroom in which a very nice sofa and some relaxfauteills finish the room. The bed is ok but not as good as the one's in the Marriotts :)!Plus is the mechanisem to close the curtains and switch off / on the lights from your bed!The bathroom is large. well equipt with an extra LCD tv.The promissed rainshower fails the test; unfortunetalyonly small waterpressure is provided.Overall; when you can affort it; go for the Deluxe rooms!; the prices tough are very very high; 鈧?5.20 for a normal Coke!?; 鈧?29.00 for a very basic continental breakfast!?( full American isn;t available ) the Okura is really pushing it's prices to the point where these kind of prices are getting absurd. 230117,kis777,02/13/2008,Very pleasant stay at this hotel View from our room 230117,ritzB8,02/11/2008,Great room; spacious and elegant Hotel Okura is away from the main part of the city. It is not centrally located; but great for honeymooners; business people with meetings at the hotel; etc. We were celebrating our 20th wedding anniversary; so it was special. The rooms are spacious and hi-tech. Loved everything about the room and the huge bathroom with double sink overlooking the canal.The bar/lounge overlooks the entire city and the building is the tallest and the highest point in Amsterdam. We didn't get to eat at the hotel restaurants and need to book two weeks in advance; supposedly a 5 star sushi restaurant; and the only 5 stars outside of Japan.There are nearby restaurants; walking distance; but mostly will have to cab it to go to museums; shopping and city center 230117,Wantseverything,01/14/2008,Excellent Business hotel but too far out from center I went to Amsterdam for New Year with my partner. We got a good deal on a fantastic room in the Okura. We had a suite; which was a good size and nicely decorated. The bathroom was good with a big shower and washlet loo; however the shower leaked. The hotel is too far out to really enjoy the city. It is a good 40min walk. There is a tram close by; but not my idea of fun. The French resturant was closed when we were there so we tried the tappenyaki. We had a set menu (75 euros each); add 2 bottles of average wine; then you are talked (pressurised) into upgrading your beef and before you know it; a meal for 2 costs 拢260. This would be OK; if it was an intimate meal for 2; however you could be sharing your table with a family with small children; as we were. The bar on floor 23 was good; if not a little dated looking but the views of the city are stunning. We only looked around the swimming pool and spa; as I had forgotton my swimming costume. The hotel only had PAPER costumes to purchase for 11.5 euros in a bright flowery pattern. Never have I seen anything more hideous. Why they don't have simple plain black fabric costumes; is beyond me. All in all though the hotel was the best bit of Amsterdam for us. 230117,Fugazi554,11/08/2007,Just Loved it I have been staying in the Okura Hotel a couple of times while on business trip. I must agree with most reviews telling that the lobby and hallways should be refreshed but I never was disappointed with the rooms. They are very comfortable; quiet and clean. The staff was very friendly and the Japanese restaurant is a top notch one.I once benefited of a room upgrade which was very nice ( I nearly got lost while on my way from bed to the bathroom!))What would have me not to rate it a 5 is the additional fee for using the swimming pool... That's so bad! 230117,suemyi,10/21/2007,I wish I didnt work so much so I could appreciate this place I used our corporate account and stayed here during my business trip. Far from the shopping and nightlife; but ideal for business travelers. Beautiful facilities; loved the bubble baths while enjoying cheesy US tv shots from the 80's. I am not sure; but I think it was McGuyver... 230117,FlossNY,10/03/2007,Okura is average; certainly not 5 stars I was curious to see how this hotel would turn out given that previous reviewers either raved about it and recommended the service and excellent staff; or were highly critical and commented on the dated appearance and strange smells! My experience was that both are correct. The staff are very courteous and helpful; there are plenty of amenities and the location is convenient with an easy tram ride into the center of the city and a selection of restaurants and shops within 5 minutes walk. However; my room had the previously reported ' strange smell' (and it was a non-smoking room) and the decor was very 1970s; in the worst sense. Given other reviews; I suspect that there are some more modern renovated rooms and that these are significantly more expensive. I was also disappointed at the premium charges that are slapped on everything; such as internet access (there is WiFi available for 25 Euros per day) and the bar and restaurants are expensive. I certainly would not rate it as a 5 star hotel; more like 3-4 stars. Major renovations are needed to drag it out of the 70s. 230117,mimschat,09/25/2007,Pay per swim! I almost booked to go here; but oriented by an earlier review phoned to check if guests could use the swimming pool; only to discover that this would cost an extra 14 Euros; not per stay; but per person; per day!!! So; given I like to swim each evening; we booked elsewhere. I have never; ever stayed in a hotel where you had to pay a day rate to use the pool before! (In fact; the Hilton where I am a member of the gym extended my membership by a month for free as I had a 3 week stay in the hotel; and all facilities are free for guests!) 230117,Cleanandquiet,09/18/2007,OK for business; but not for families... I have stayed in the Hotel Okura in Amsterdam; while on business; on four previous occasions and; in fairness to the hotel; I liked it. For business I found it to be a good hotel - an expensive hotel; but a good one.So; when planning a family trip to Amsterdam I decided to 'treat' us all to an Okura stay opting to pay the premium for the opulence and then the additional premium for one of their executive suites.This led to three sleepless nights and my families鈥?disaffection with the whole 鈥榩remium鈥?hotel experience.The problems started just after midnight on the first night of our stay. Our room; we now know; was directly below the roof top 鈥楥iel Bleu Restaurant鈥?鈥?or to be more specific; the kitchen of the 鈥楥iel Bleu Restaurant鈥?(to be pedantic; the tiled floor of the kitchen of the 鈥楥iel Bleu Restaurant鈥?. Between 00:30 and 02:45 on Sunday morning; my wife; our eight year old daughter and I lay in our beds listening to the crash and bash of pots and pans being washed; the clink and chink of glasses and crockery being put away and heavens knows what being repeatedly dragged across the kitchen floor just above our beds.Our complaints were listened to with empathy; but the hotel was fully booked. We were not able to move to another room.We just made breakfast; somewhat bleary eyed; before it stopped service in the morning whereupon we where confronted by another issue. Our daughter would be charged the same rate as an adult for breakfast: Thirty Euros (that鈥檚 Twenty UK Pounds or Forty US Dollars) which has be the most expensive slice of toast; as that is all my daughter ate for breakfast; in any hotel anywhere.Sunday night/Monday morning was not as bad. Perhaps the 鈥楥iel Bleu Restaurant鈥?had had a quiet night. Anyhow; we got to sleep by around 01:30.My wife decided to skip breakfast in the morning opting for an extra half an hour in bed; but asked that we bring her back a croissant. The staff; however; did not think much of that idea and so we came to the next issue. Despite paying another thirty Euros for my daughter鈥檚 slice of toast 鈥?that is now sixty Euros (Forty Pounds or Eighty Dollars) - for two slices of toast; they objected to my taking a croissant back to the room. The staff suggested that I pay another Thirty Euros (standard buffet breakfast charge); plus room service charge; to have the croissant delivered to the room. Needless to say that I left the croissant on the breakfast table and my wife went hungry. I will say that as a consequence of this I was now in the dog house 鈥?a noisy; expensive dog house 鈥?and everything was my fault. So much for a family 鈥榯reat鈥?Monday night/Tuesday morning capped the previous two nights. The noise from the kitchen was preceded by the music from the 鈥楥hampagne and Cocktail Lounge Bar Twenty Third鈥?(our room was on the twenty second floor). Calls to reception finally managed to reduce the din from both the 鈥楥hampagne and Cocktail Lounge Bar Twenty Third鈥?and the kitchen of the 鈥楥iel Bleu Restaurant鈥?to a reasonable level; but the occasional accidentally dropped bottle; glass; pot; pan; ladle; cutlery; crockery and who knows what else kept us awake until 03:00.Between 03:00 and 06:30 on Tuesday morning we had a fantastic sleep. Given the option we would have slept longer; but the final issue put pay to that.The 鈥極kura Executive Lounge鈥? was next to our room and opens at 07:00. The 鈥極kura Executive Lounge鈥?has a wooden floor. The staff in the 鈥極kura Executive Lounge鈥?are attractive and pleasant young ladies whose smart uniform includes high heal shoes. High heal shoes and wooden floors are not good bed fellows; if it is your intention to sleep that is. Exasperated I trudged down to reception again 鈥?in my pyjamas this time; not a pleasant sight for my fellow guests 鈥?and vented my thoughts about the Hotel Okura; the 鈥楥iel Bleu Restaurant鈥? the 鈥楥hampagne and Cocktail Lounge Bar Twenty Third鈥?the 鈥極kura Executive Lounge鈥?and the Sixty Euros for two rounds of toast to the attractive and pleasant young lady whose desk was labelled 鈥楪uest Relations鈥?and whose smart uniform included high heal shoes.I returned to reception a couple of hours later to check out. The attractive and pleasant lady whose desk was labelled 鈥楪uest Relations鈥?offered; after listening to my criticisms and much debate; to deduct one nights stay from the bill.It still is a nice hotel and the staff are very nice and efficient. But; the hotel does not understand or cater for children 鈥?do not take yours there. Do not pay the extra on top of the extra to stay at this hotel to stay on the Executive floor (the 22nd); you will get no sleep.And finally: you (or at least I) usually leave a hotel with a feeling for its rank; ones own star rating if you will. I left the Hotel Okura Amsterdam with a niggling feeling that its modus operandi was that of a money making machine rather than a luxury hotel - the sort of niggling feeling that makes you think when the staff smile at you that there will be a charge for it on your bill. A bad illustration because; as mentioned; the staff were very nice; but the feeling remains and the hotel鈥檚 rank; to my mind; is as a consequence a lowly one. 230117,Mac36,08/29/2007,wonderful experience I took my parents to the Okura for their 44th wedding anniversary and it is the best hotel we have ever stayed in. I had booked 2 rooms and ; not only were my parents upgraded free of charge to a deluxe room on the executive floor; but so was I. There was a beautiful bouquet of flowers; chocolates and a card from the management in my parents room and chocolates in mine - completely unexpected. The staff were unfailingly courteous; helpful and efficient and we felt very well looked after. Never before have we had our beds turned down for us at night! My parents enjoyed the experience so much; they are considering returning there for their 45th wedding anniversary next year. 230117,jordan98,07/23/2007,Lovely hotel ..... Wonderful staff My Husband and I stayed at the Okura during a recent trip to Amsterdam to celebrate our Wedding Anniversary.On arrival the Receptionist was very polite and extremely helpful. On learning that it was our Anniversary she arranged an upgrade; free of charge to a Junior Suite. The Bell Boy who took our baggage up was wonderful. When he realised it was our first visit to Amsterdam - he spent approx 15 mins explaining the transport system; showing us the areas to visit and where to find the good restaurants.The room we had was lovely - very large; well decorated; with everything we needed. 30 mins after arriving another Receptionist arrived at the room with a complimentary tray containing flowers; chocolates; a bottle of wine and a hand written note from the General Manager congratulaing us.During our 2 night stay all the staff we dealt with were very pleasent and courteous. We had no complaints at all and would not hesitate to recommend this hotel. 230117,AlvaroMS,07/10/2007,Not a 5 Star - Need refurbish This Hotel can NOT be considered as a 5 Star Hotel. The Bathroom was a old fashioned conditioned and the room seems like you were on the 80麓s. I am Spanish and I am used to go to 3 Star Hotels which are less than half the price of this Hotel and with double quality (Bathroom and room). The Breakfast (almost 30 euro) is expensive and not worth it.This Hotel need to de refurbish!!! 230117,Tim0210,05/18/2007,Very nice It was a bit pricey - 275 Euro per night. But I got upgraded to a suite; and it was beautiful. It was a corner room that had two big windows. The southern facing window overlooked a canal. the bathroom was very nice too. there's a lot of automation in the room. You can control the curtains; the lights; the alarm clock all from a touch screen console. When it works; it's great. When it doesn't work; it's a pain - like the lights coming on in the middle of the night. I had to unscrew the light bulbs so that I could get some sleep.I like the location. It was in a very quiet part of town; away from all the hustle and bustle. But Amsterdam is a small city; and it doesn't take long to get to where the action is. There is a tram stop very close to the hotel. There's a tram every 15 minutes that takes you to the Dam and the Centraal Station. The Van Gogh museum and the Rijkmuseum are just a leisurely 20 minute walk from the hotel; and a good part of the walk is along a canal on the Hobbemakade Street; so it's very scenic.Be prepared to spend a little extra money in this hotel. Nothing's free. Wireless internet was 25 Euro per day. Local calls 3 Euro. The restaurants in the hotel are very expensive. I paid 75 Euro for a Japanese dinner. Good quality food; but overpriced. Another guest told me that you even had to pay to use the swimming pool. 230117,MattDC,04/25/2007,Needs imporvement 4 nights in April. 2 nights leisure; 2 nights business.Smelly dark lobby. Vey 1970's. Smells like an astray. This is inexcusable in a 5 star hotel.Poor service on arrival - 5 star hotels usually have someone to help you with your bags.Check in was unhelpful - I like information e.g. we have a leisure club and a bar on the top floor.Room key kept failing.Leisure club cost eaxta (but was really excellent).Great delux room room @ Euros 355 per night (cheap plastic bathroom bin though and also own-brand soaps and shampoo's which I think is down market).Japanese restaurant is excellent - but decor is awful 70's.Bar on top floor...drasticlly needs renovation and overhaul. It lacks 'Cool' and style. Boring place - should be an exciting place.Quite unhelpful lobby staff. 230117,MichaelaCarlo,04/12/2007,Mediocre and over-priced I stayed at this hotel for three nights as a business traveller so my review is from a different perspective to a holiday-maker. I really felt that the hotel did not deliver what I had expected. From the website and various reviews I had expected it to have a Japanese style and boutique feel to it; but in reality found it to be a rather standard and quite dated hotel.The rooms were mediocre 鈥?fine for a short stay but nothing special. The view was great 鈥?I was on one of the upper floors and so had a view of the entire city. Beds were reasonably comfortable; but being in a single room I rather frustratingly had two single beds.What stood out most about the hotel was the exceptionally slow service. I was running a conference in the hotel and so good service was paramount to the success of my event but throughout my time at the hotel I was repeatedly frustrated by the laid back attitude of staff that did not seem to appreciate my need for speed and efficiency. The communal areas of the hotel are horribly smoky 鈥?perhaps this will change when regulations take effect. I noticed too that ashtrays were not frequently replaced.The hotel also takes every opportunity to charge extra for simply anything it can. As a company we were spending 拢20;000 at the hotel and were charged for everything from extra adaptors to a single extra bottle of water on site. The hotel would get far more business if it made allowances for customers 鈥?I have not seen such an attitude in any hotel I have ever stayed in.Room service was also quite poor and pricey. The conference fare was also quite substandard 鈥?the eggs in our salad nicoise weren鈥檛 cooked properly. Portions served at our sit down lunch were small too to the point of being embarrassing to delegates.Location 鈥?absolutely fine... Pleasantly out of the way and peacefully quiet. A great shuttle bus to the airport (return ticket 19 euros)Would I stay there again? No 鈥?not unless a business trips requires me to and even then I would do my best to go elsewhere 230117,cvanhoesen,04/11/2007,Great Room - outdated lobby We stayed here for a week in September. The room was spacious; clean and had all of the amenities of a 5 star hotel. It looked like our room had been renovated in the past few years.However; the common areas of this hotel are very outdated. The lobby looks like it was last renovated in the 1970s. The typical patrons of this hotel are business travelers. It is also far from the city center (about a 20 minute walk); so I wouldn't chose this hotel if you are only coming for a weekend. However; since we were in town for a week; we enjoyed the walk to the city center. 230117,staffordshiretrotter,04/02/2007,Was I in same hotel? We have just returned from a 2 night stay at the Okura hotel.Having read several of the earlier reviews I wonder if I have been at the same hotel as some reviewers.Our room was on the 14th floor with a lovely corner view. The room was very clean and comfortable. Our 10 year old daugter had a camp bed onto which was placed a separate supply of toiletries and towels during the turn-down service each night.We wondered why no coffee facilities were available in the room but guessed this was a ploy to charge for room service. We did not eat in the restaurants apart from breakfast; as we had seen the cost of meals and decided to eat in the centre of Amsterdam. Besides; due to the location of the hotel; we found that once we were out for the day it suited us to stay out until the evening; so taking our meals in town.The breakfasts were very good; with lots of choice including the favoured bacon and eggs; as mentioned by other reviewers the champagne is indeed a lovely treat when you are on holiday. I also agree that it is a cheek to charge for use of the pool and gym; but we didnot get chance to use them anyway due to sight-seeing. Although the hotel is not in the centre of Amsterdam; the tram leaves from about 100 yards away and is regular; cheap and friendly. We would stay again without hesitation. 230117,TamandAndrey,03/31/2007,5 star service My boyfriend took me to this hotel from 22-24 March; we had a WONDERFUL time; the bed was soft and comfortable; the bathroom was amazing; and the maids cleaned everything perfectly. We stayed in a standard room; and although the decor was a little dated and the view was the building next door (we were only on the 3rd floor); we still made the most of it and thoroughly enjoyed our stay.On both days we used the spa which was bliss; you get slippers and a robe towel included in the 鈧?4 fee. There is a sauna; steam room; pool (didn't go in - water too cold!!) and jacuzzi with very comfortable pool-side beds to chill out on. The mini bar was overpriced - 鈧? at least for everything; including the water! We just were careful about what we used. We ate breakfast both days and have nothing to moan about; it wasnt amazing but not bad either. We ate in the downstairs restaurant on the 2nd night - not the Japanese one - and although the portions were average the food was AMAZING and the service was top notch. Yes the hotel is away from the centre but we were happy about this - besides; a tram goes from right outside the hotel to the centre and a taxi back late at night will not cost you more than 鈧?2. We ventured into the city to check out the famou red light distrcit - what an experience!!!All in all a WONDERFUL mini break; amazing birthday treat; and 5 star service throughout - apart from the crazy cab driver (we booked the shuttle back to the airport for 鈧?5 for the 2 of us; and got a mad; very pierced man in a car driving like a maniac and texting the whole time to the airport. Needless to say I am glad we made it there in one piece!!). The other downside was the 8 hour flight delay to get back to London (a 50 minute flight!!) - but that was booked through easyjet and is a whole other story!!!!!If you go - enjoy! They are renovating at the moment but we weren't bothered by this at all. 230117,F42,03/18/2007,okura beware We specially picked this hotel because of the health club facilities and offer for massage. The room was located on the 14th floor so the view of Amsterdam was nice only partially covered by netting on the south side due to renovations. The room was a corner room a bit larger expected but the interior was outdated. WE should have asked for the japanese rooms but my friend had unpacked and didn't want to change rooms.On Sunday morning I got woken up by the sound of glass bottles being chucked out in a metal container and never really got back to sleep! Terrible!We had dinner at the Ciel Blue and though it was nice but not worth the michellin star; portions were very small and we both felt it was not worth the money. And the presentation was definitely very early nineties...cubed pineapple in a checkered pattern...chocolate cake was delicious though.Staff was well trained but really wanted us the leave past mid night as we were last one there. We did get the nice chocolates with after dinner coffe but as the dinner was overpriced it only was justified.Oh we sat at the bar past its closing time and the bartender ignored us so we got up and left and used the overpriced minibar. So far for a 5 star hotel.We had dinner at the Odessa boat the next night and dinner there was very very lovely and much more in balance and a 1/3 of the price... a real special gem. Room service breakfast was fast and good. And the milk for the tea arrived promptly.The unpleasant surprise was the parking a steep 24 Euro a day and though we took the car out on Saturday we got charged the full day price. We tried booking the massage but it was fully booked and no alternative was offered so we never tried out the spa. The whole hotel is a bit outdated and though I truly believe the Yamazoto is excellent this hotel is way overrated. 230117,Roomknightrider,03/15/2007,Stay Away From This Hotel Booked the hotel through Otel/GTA and was shocked at the condition of the room given to me. It was so dusty that the room made me sneeze incessantly and I'm a smoker! The room I was booked into was a standard room. Quite frankly you can not call this hotel 5 star. It deserved a 3 star rating. Renovations were going on and if you get an old room you'll know what I mean by tired and worn. I tried to get an upgrade but was told by the duty manager that they have a policy of not upgrading anyone for free- not what I read in the previous reviews here. I then asked that I pay for an upgrade but because of the inconvenience of repacking and changing rooms maybe they can throw in free internet access or something else as a gesture of goodwill particularly when I explained that I come to Amsterdam very often and can give repeat business. The duty manager was very firm and said why should they? wow! quite frankly I have never had that sort of remark from anyone in the hotel industry before and I used to be permanenty checked into a hotel for a period of 2 years. I can not recommend this hotel to anyone and the location is far from the centre of town. I will never stay there again as it was my worst ever hotel experience. 230117,topsmed,02/21/2007,Great room The renovated room was great and reminded me of the best Mandarin Oriental rooms. Excellent Japanese restaurants. Full sauna facilities (including cold plunge pool); which is rare in city hotels. Drawbacks: location quite far from old city centre; 1970s decor needs updating (except in the new rooms and the Japanese restaurants); cigarette smoke in the lobby (Amsterdam is not a great city for non smokers).I would go back; especially once the ongoing renovation progamme is completed. 230117,hans26,12/18/2006,A bit hit and miss I have stayed twice at the Okura in the past 12 months. The first time; I got a room upgrade to a 'luxury room'. This room category is fantastic; very spacious with plasma TV's in both the bedroom and the bathroom. Also a nice walk-in shower. This year; I stayed in a standard room and although there is nothing 'wrong' with it; it is not 5 star quality. Not all that spacious and definitely dated. No power outlets to charge phone etc (except for the shaver outlet in the bathroom).The service is generally very good; but when I asked to leave a parcel at the concierge to be collected a few hours later by a friend; I got fobbed of by 'try the business centre'; where they had no idea why I was sent there.As mentioned in numerous other reports; the charges for everything (WiFi Internet; Health Centre; Mini bar) are outrageous.All in all; not value for money; unless you get a room upgrade! 230117,Seeka,12/16/2006,Wonderful Staff I must say the Okura is a lovely hotel. The staff are extremely friendly and helpful; the rooms are very spacious and well equiped. I cannot complain about the service. And I particularly enjoyed the champagne at breakfast!The only thing that did bother me was the hotel owners audacity to try and charge you for everything. The internet connection and mini-bar were way over priced and there was even a charge to use the leisure centre. I got the feeling the hotel suffered from its own dillusions of grandeur and the large number of business guests who seem to frequent it. But having said that I had a thoroughly enjoyable stay and would happily recommend this hotel. 230117,amy1972,10/30/2006,Loved the Okura Stayed from the 26-28 oct and loved the hotel; check in was 2pm we arrived about 9.30 and was let into our room straight away. The room was large and comfortable and the bathroom was fantastic; yes it is expensive for breakfast; but when you stay in a 5* hotel what do you expect; also try out the french restaurant on the 23rd floor; very nice. would definatly stay here again and would recommend it to everyone (and im very fussy!!!) 230117,Fargo5306,10/06/2006,Stayed There Many Times: Love It! View from 20th floor on a rainy day. 230117,mpgm,08/09/2006,Five Star? I don't think so Not a great experience;right from check in. I asked for a canal view and was immediately hit with an extra 35euro per night charge. The room was new and the bathroom was excellent...with a tv built into the wall!I went for a swim - and it was freezing;but the best bit was yet to come...I was charged 14euro for the pleasure! (In a five star?)If you have forgotten your razor;you pay. If you need anything;you pay.On the positive side;the breakfast was excellent and most staff (except reception ) were on the ball and helpful. The consierge was super and booked an indian and chinese that were both excellent.It is much closer to the Airport than the city;so not really an excellent choice for a few days break.Would I use it again? No;and no way can it claim to be five star -except when it comes to charging. 230117,phillywe,06/22/2006,Not what I expected I was booked into the hotel while I was attending METS and was very disappointed; although promoted as 5* it is not - and the room was showing its age. The food was expensive and unless you ate in the themed restaurants bland.I had a real problem with their accounts; my company had paid in full 6 weeks before and; because I did not have that card with me; at one time I was locked out of my room. Eventually they admitted that they had had two recent credit card frauds by Brits and that they had been a little over zealous; apologised and offered me a complimentary dinner and complimentary weekend for two. We will not be taking up the offer... 230117,WEVSI,06/06/2006,A worthy 5 * rated hotel I have stayed at some of the finest 5* hotels in London ; Asia ; Europe ; and North America and the Okura is amongst the best. I stayed for a 4 day break in a deluxe room and could not fault the staff service ; facilities ; or food.Room - Excellent - wanted for nothing and very cleanService - Easily worthy of 5* rating - couldnt do enough to helpLocation - A little out of the city but not a problem.Gym and pool - first class facilitiesFood - Excellent choice from Michelin cuisine to snacksIf I had to criticise anything ; it would be the main reception - looks a little old and needs modernising ; but was probably stunning when new. The hotel has a number of suites at various levels and prices and so can suit everyone. 230117,nicolasj,06/03/2006,Some details missing ... I stayed for 2 days at this hotel while attending a meeting.LOCATIONLocation is good for the RAu conference center. The hotel is on a road with atram line; so you can get to all parts of town; but the trip to the heart of the city will take 20 minutes. It's located close to some canals; but not he nicest ones with the istoric houses. The view from the rooms is good; but not really below the 9th floor. The entrance road is bumpy and not well kept. They need a new gardener. There is an ugly car park and and office block between the main road and the hotel.RECEPTIONCheck inn is relatively fast and staff are on hand to take care of lugage. The whole atmosphere is of a good 4 star hotel; but not really 5 star. Staff speaks several language; but oddly enough I had difficulties getting the staff to speak dutch; their native language (well not for all of them it seems ...)The lifts are quite slow and rattling.FACILITIESThe basement has a business center and a small shop. Efficient; but the low ceiling and decoration make it more like a 3 star experience down there. I didn't use or see the Spa facilities.ROOMSMy room was on the 19th floor and did have everything one needs or expects in a luxury hotel room. It was nice and clean; but warm and not easy to cool down. The room is nor very large for 5 star standards; and decoration is 'decent' but there are no surprises and the more modern minimalistic or 'lounge' styles are not present in all roomsPROBLEMSThere were tipsy noisy people in the corridors at 2am.The lifts are slow.Rooms are not sound proof (internal wamms and doors).Doubtfull individuals in the bar area.5 star amenities but 4 sar atmosphere. 230117,ZolaUK,05/29/2006,Fab Okura My husband and I have just returned from a 3 days stay in Amsterdam; staying at the Okura hotel. I was slightly sceptical about this hotel - due to mixed reviews; but I have been nothing short of amazed by the excellent service offered at the Okura. The staff were always pleasant and helpful. Room service was efficient - even after midnight! The hotel is very close to the tram service; and travel into the city took an easy 10mins. The hotel location was lovely - as it wasn't too noisy around the surrounding areas - as opposed to some hotels I saw within the city centre. There is a beautiful canal next to the hotel to have an evening stroll. I would definately stay at this hotel again. Although - the breakfast was pricey at 27 Euro's - we opted to go to nearby cafes. 230117,AddJack,04/20/2006,Some rooms may be 5*; but not mine I had high expectations after my secretary told me that she had booked me into a very nice 5* hotel. However; I suspect that not all rooms fall in that category. I was on the 3rd floor; which also hosts the fitness room and other facilities. It appears to be the only floor where residents do not need to swipe their room card in the elevator for access. My room was comfortable; but quite standard. All through the night; at intervals of about 30 seconds; there were very annoying; high pitched sounds coming through the ventilation system (although I had turned the fan and climate controls off in the room.) The noises were loud enough to make sleep difficult. Breakfast was not included in my rate; and the only option appeared to be a EUR27 buffet. That seems quite extravagant if one only wants a light breakfast; as I did; but increasingly seems to be the case with continental hotels. I managed to negotiate a slightly reduced rate for a bowl of cereal; OJ; and coffee. 230117,ATripAdvisorMember,02/13/2006,Cracking hotel Myself my wife stopped at this hotel from 9th Feb to the 11th Feb 06. We had a double room on the 22nd floor.The hotel was superb. Clean; friendly to of the standard i expected.Our room had a wall mounted plama screen at the end of the bed; which was a nice touch. The bathroom was nicely layed out with a bath big enough for 2!!; and a walk in shower!!.The room had a double bed; as apposed to two singles pushed together; which seems the norm in europe.The staff could not do enough for you.Breakfast was included in the room; and was fantastic.Champagne breakfast before setting off into the town; seemed to start the day appropriately =)Room service was good; the food was lovely.We will definately stop here again; hopefully in the next couple of months. 230117,MandLou,01/11/2006,Its OK My opinion is based on comparing this 'Leading Hotel of the World' to other LHW and amazing 5 * hotels I have stayed in across the globe; it does not reach the same level at all. It is to be expected that the standard in Europe however will always be lower than that in the US/Far East. This is a lovely hotel; large lobby; amazing restaurants (I ate in the Japanese one and the food/service was excellent). Despite being a resident at the hotel we couldnt get a reservation at the one on the 23rd floor; and when we later went up to have a drink in the bar; we noticed the restaurant was in fact half empty!? I was upgraded to a suite upon check in; which gave ma a corner room; very spacious with a great view (and slight canal view). The standard was as you would expect: Very clean; functional. Furniture was by no means modern; but all in a good condition; the bathroom was tiny but well equipped with toiletries/robes/slippers. I forgot my plug adapter and when I called down to ask for one; it took 10 minutes for it to arrive for them to bring me the wrong one; I then had to sign and later realised that they charged 5EUROS for the 'convenience of borrowing it'. The leisure facitilies looked great but I didnt get a chance to use them. The location is good; if you want to be in a 'nice' area slightly nearer to the airport rather than the immediate centre. Everywhere in Amsterdam is easy to get to within 15 mins; and to get to the centre you would take a taxi which (dependant upon the time of day) would take 5-10 mins.Overall; this is a well-kept hotel; with OK service (in the restaurants and reception) and had good facilities particuarly for business customers. It certainly wont 'wow' you but I am guessing it is probably one of the best hotels in Amsterdam. 230117,ATripAdvisorMember,10/30/2005,Luxury stay for the Conference The Okura is a 5-8 minute walk to the RAI Conference centre which makes it ideal if attending a function there; with the idea of staying in a reasonable level of luxury. It is a 15 minute ride on Tram 25 from the Central Station; but the area is quiet; and tram travel in Amsterdam is easy. Ask for a room as high as possible - we had the 15th floor; the highest non-smoking floor but we were also lucky to have the corner; giving a 180 degree view; even on to a showery city. Rooms are comfortable; service friendly. We did not dine in-house since there were enough restaurants/cafes nearby; and then in the city centre. I cannot understand why there is an extra charge - 12 Euros per person per day - for their gym; good hotels should be able to incorporate this into a package. 230117,ATripAdvisorMember,08/09/2005,Hotel Okura; Amsterdam: Good location; great service I spent a week at the hotel during a business conference at the nearby RAI. While the rooms were not avant-garde designer chic; they were comfortable and clean. The concierge and night manager (important in a city like Amsterdam) were knowledgeable and responsive. Recommended for business travellers. 230117,ATripAdvisorMember,07/13/2005,SUPERB We arrived after a 4hour train journey from Paris and a taxi ride from Central Station and were greeted by the doorman and an air-conditioned foyer. The hotel lobby was stunning and the staff quickly and efficiently booked us in. The room overlooked one of the many canals and it was roomy and tastefully decorated. I did miss a coffee though!! We had booked via the internet so our room was at a very good rate for a 5* Hotel. We ordered a sandwich and coffee from roomservice and it was really good albeit pricey.Overall; the Okura is a superb hotel; the buffet breakfast had a huge and varied choice and the room was fabulous. The stay was just what we needed after a hectic 5 days in Paris - it was warm and friendly without being obtrusive. The staff were extremely helpful and courteous and helped us with our sightseeing and getting around on the trams. The BEST bit of our stay were the WONDERFUL STAFF who were warm and friendly and made us feel at home whether we were in our Sunday best or in our jeans. I wouldn't go anywhere else !! LJ CAMILLI 13/7/05 230117,janehudson,06/23/2005,A long way from the center We stayed at this hotel for 5 nights because my husband was attending a conference in the hotel. We quickly discovered the website is deceptive as to its proximity to the city center. It is a good 45-min. walk to the center; and about a 30-min. walk to the Van Gogh Museum. The route is through construction sites and unattractive streets. Trams are conveniently located; though at certain times of the day they're spaced 20 min. apart. Considering its location and that's it's not more than a 4-star; even though it's billed as a luxury hotel; it's way too expensive. I have never stayed in a hotel of this quality where you have to pay 12 euros a day to use their gym. The walls are thin--we could hear our neighbor's every word in the wee hours when he called home. The best thing about this hotel is the pleasant; helpful; well-trained staff. They also have a couple of bars and restaurants; which is good because there is absolutely nothing in the neighborhood. Unfortunately; the rooftop bar has no terrace; which is really a shame; with such a beautiful view. 230117,ATripAdvisorMember,06/21/2005,Great view and breakfast; though not worth 5 stars Upper rooms have an excellent view over the whole city. Ask for a corner room. Not very central but in Amsterdam everything is quite close and the Pijp area where the hotel is located has become quite hip in recent years with many bars; restaurant and shops.Room was decent. Normal size and Clean. But it could use some re-decoration. Many japanese. The upper level (23rd floor) restaurant has a michelin star for its japanese food; but I didn't eat there. 230117,TravelAddictUK,05/12/2005,Disappointing hotel - not worth 5 stars showReview(3467955; 'full'); 230117,ATripAdvisorMember,04/04/2005,A Very Nice Stay showReview(3327121; 'full'); 230117,DaSaint,03/18/2005,Its much better than portrayed showReview(3284623; 'full'); 230117,ATripAdvisorMember,11/28/2004,Overpriced and too male showReview(2850473; 'full'); 230117,f999,05/07/2004,Never a 5 star hotel showReview(1879542; 'full'); 230117,ATripAdvisorMember,04/12/2004,very pleasant sta showReview(1776501; 'full'); 230117,Madster,11/24/2003,Why the five stars? showReview(1497818; 'full'); 230117,ATripAdvisorMember,06/11/2003,Deserves only 2 or 3 stars showReview(1077611; 'full'); 230117,ATripAdvisorMember,04/01/2003,Great Food- but go on a package! showReview(927587; 'full'); 230117,ATripAdvisorMember,02/12/2003,Good if you are on business showReview(855978; 'full'); 230117,hikobai7,10/29/2008,鍜岄鍏呭疅銆傘€傘€?#x201d; showReview(21369765; 'full'); 230117,lass,10/11/2008,銈兗銈儵銇郴鍒椼儧銉嗐儷 showReview(21744766; 'full'); 230117,funkygallo,09/12/2008,molto bello showReview(20006446; 'full'); 230117,lass,09/09/2008,Angenehmes Zentrum f眉r einen Ausflug nach Amsterdam showReview(20553415; 'full'); 230117,lass,08/19/2008,鑹亱銇c仧銇с仚 showReview(19915068; 'full'); 230117,lass,06/03/2008,Okura Amsterdam showReview(19171573; 'full'); 230117,lass,05/19/2008,sofort wieder showReview(16605977; 'full'); 230117,lass,05/09/2008,Hotel .... showReview(16605978; 'full'); 230117,sirenaSd,04/30/2008,Un cinco estrellas de verdad showReview(15494057; 'full'); 230117,lass,04/01/2008,Tr猫s bon rapport qualit茅 - prix showReview(15567432; 'full'); 230117,lass,03/31/2008,J'y retourne sans h茅siter showReview(14735774; 'full'); 230117,Nettunos,03/27/2008,Che Albergo!!! showReview(14575985; 'full'); 230117,lass,01/04/2008,Nebenleistungen sehr teuer showReview(13190709; 'full'); 230117,lass,01/01/2008,pro und kontra showReview(13190708; 'full'); 230117,lass,11/12/2007,Hotel confortable et bien plac茅 showReview(11308943; 'full'); 230117,lass,11/07/2007,War ok showReview(11308942; 'full'); 230117,lass,11/07/2007,Distinto elegante per giapponesi showReview(11308940; 'full'); 230117,lass,10/18/2007,Japanischer Luxus showReview(11661466; 'full'); 230117,lass,10/18/2007,Accogliente e confortevole showReview(11661465; 'full'); 230117,lass,10/01/2007,銉涖儐銉兓銈兗銈儵銉汇偄銉犮偣銉嗐儷銉€銉?#x201d; showReview(19164908; 'full'); 230117,lass,09/30/2007,tres belle hotel tous ce qu'ont peut attendre du luxe;j'y retourne sans probleme showReview(11308941; 'full'); 230117,lass,09/05/2007,鑹亱銇c仧锛?#x201d; showReview(19163840; 'full'); 230117,lass,07/23/2007,Fantastique si vous pouvez vous le permettre! showReview(11452223; 'full'); 230117,lass,06/22/2007,Charmant 脿 tout point de vue showReview(11497489; 'full'); 230117,lass,05/10/2007,Ruhig; aber etwas ausserhalb showReview(11428280; 'full'); 230117,lass,03/13/2007,Un s茅jour de r锚ve... showReview(11398740; 'full'); 230117,lass,01/28/2007,灞呭績鍦般伄銇勩亜銉涖儐銉?#x201d; showReview(19160101; 'full'); 230117,lass,06/19/2004,2004骞?鏈堜笂鏃伀... showReview(19928139; 'full'); 230117,lass,10/09/2003,銉儞銉肩瓑銈掑惈銈併仸銆侀潪... showReview(19922069; 'full'); 230117,lass,05/04/2003,銇撱伄骞淬伅銈广偔銉濄兗銉┖... showReview(19918562; 'full'); 230118,incognito61,01/05/2009,new year events went with friends for new year holidays.The location-perfect;you can reach all places by walk;museums just round the corner.Ordered superior rooms with buffet breakfast.Rooms-comfortable;not large;interesting solution of joining the room with WC and shower separated by glass ;every time water flowed in to the room.Food at breakfast was very good;we liked it.Very helpful staff at reception;but room service was not careful in cleaning the rooms-we've found used condom between mattress and wall;somebodies slippers under the bed;doesn't check if there is enough tea or coffee bags for preparing hot drinks in the room;carpet floor not carefully vacuumed ;especially in the corners.In general;we liked our stay in this hotel and choose it for our next visit to Amsterdam 230118,reefo1,12/30/2008,fabulous hotel; great location Stayed at the Park Hotel december 2007 - only writing review now as i have just returned from amsterdam again after a dreadful stay at a different hotel and am sorry i didnt book the Park Hotel again!This hotel was fab; great location; helpful friendly staff; gorgeous rooms which all seemed to be newly decorated; great service from staff; excellent facilities in hotel. The only thing i would complain about would be that the rooms were very small and very pricey however we got a great deal last year in a package including flights but that was not available this year hence the reason for going to a different hotel this time!Overall though fantastic hotel and i would certainly return again and again if the price was right! 230118,Aspen17,12/11/2008,Lovely hotel Great Location Just returned from this hotel. A really lovely stay. Great location; Close to Vondelpark ideal for the Museums. We normally stay near Central station but this is a far better location. The staff were professional friendly. I would stay here again when i return to the Dam. 230118,samson95,11/30/2008,Great Location Really worth visiting since they did their renovation. Rooms are well appointed and not bad size for european city. surrounding area is great with excellent shopping and restaurants nearby.the bar downstairs momo麓s is a real scene so you don麓t need to go very far to find a good crowd.definitely recommended for business travelers. 230118,dutchguy,11/24/2008,Best address in town! This is a hotel with perfect location and low prices when booked through some booking sites like hotels.com or booking.comThe Park Hotel has finished it's renovation and the result is quite stunning. Very modern lobby with big library (mainly art books); friendly people at the reception; rooms (I had a Superior double which is a standard room) are a bit on the small side but have all the space one needs. I was first given room 121; on the noisy street side (where the tram goes) but could easily change to one on the opposite side of the corridor; room 214; which are totally quiet; also no noise from neighbouring rooms. Very modern style; which I normally don't like but this was quite wonderful. The shower room and toilet are in what looks like a cupboard; but narrow. Taking a shower by the big rainfall shower floods the toilet floor and the entry hall floor and I had to put a towel over it. Big flat TV (32 inch) on a wall right in front of the bed (at least in room 214 ; in 121 it is a bit next to the bed). Very romantic is the ambient light behind the bed; which has 7 colours to choose from; creating a very romantic atmosphere when being in bed together (but I was alone). Bed was the nicest I have ever slept in; quite soft. Nice toiletries of the Dutch brand Rituals. Minibar has reasonable prices; no space for own drinks but enough space to move the water bottles out and then put own drinks there. Small desk; 2 chairs. Double glazing; double curtains that quite block out daylightBreakfast (till 10.30 AM) is pricey (23; 50 Euro) but abundant; the most elaborate international breakfast in town as the hotel says. I doubt that; but it surely is impressive; Eggs any style made to order. There were only young people eating when I took breakfast on a Sunday; in the modern; stylish restaurant MOMO. I think this is THE hotel to stay in Amsterdam.To reach it easily; take tram 2 or 5 from Central Station; get off opposite Rijksmuseum (one stop after Leidseplein) and walk back a little. If you also need quietness and booked the cheapest rooms (Superior Double) then ask for a room with numbers 109 to 115 ; 209 to 215; etc. 230118,LondonPippo,11/08/2008,Great Hotel with great service and fantastic renovation The hotel was obviously just finished as far as the new renovations were concerned; the whole service was superb. The room was very well appointed; clean and lacked nothing. The breakfast was excellent and the area the hotel is in is one of the better parts of Amsterdam for getting to either Museums or local night life. If you can afford the nightly price it鈥檚 a great place to stay. 230118,SophieCalifornia,10/29/2008,Ultra trendy city centre haven; thanks to a recent refurbishment! Bathroom basin area 230118,bobdibest,10/16/2008,Great; comfortable; perfectly situated hotel The hotel is well situated near the Leidseplein Square; fashion district; tramlinks etcThe hotel has recently been completely gutted and refitted with new high fashion style minimalist rooms; each with nice bathrooms; flat screen tvs; aircon etc. Beds are comfortable and the shower is great tooThe hotel has a great restaurant but its only downside is a hugely over expensive breakfast; even if it is great - recommend getting it included in the package because to buy on top of room price its 鈧?3 a day!!The hotel is a great stay over all 230118,HolandoArgentino,10/10/2008,Great staff We knew the Park Hotel from the outside last year and just used the lobby at that time. This year we booked the hotel for our 5-day trip to Amsterdam and found the entire hotel had been refurbished. The lobby was not recognizable: it was vastly bigger and very stylish.The frontdesk people were not only very friendly but extremely knowledgeable and helpful.The room was nice and clean but we did not like the beds: they were too soft and used eiderdown comforters instead of regular blankets (which we obtained after requesting them anyway).We used the restaurant sparingly for breakfast because we are not great eaters and the only choice was a buffet; which was very complete indeed but rather pricey.In conclusion; we were happy with the hotel; can recommend it to others and we plan to return to it when we are back in Amsterdam. 230118,RogueFour,10/05/2008,The Park Hotel - Well; We Got to Laugh A Lot! Oh; the Park Hotel; what memories you have given us. This was not our first; second; third; fourth; fifth; etc. choice. But we chose to go to Amsterdam during the International Broadcast Conference; and really; it was nearly impossible to find a room. Because of the conference; the prices were ludicrous. The first night was about $500; with each successive night a little less expensive.The art deco lobby was cool; and you think; wow; this might be neat. Then you hear the directions to your room. You literally turn the corner and leave the art deco behind and arrive in a dinghy; scary hallway. Then the elevator is pretty much an old freight elevator converted for guests. Then it's another flight of stairs up to the fifth floor where our room was.Upon entering the hallway; the first thing I noticed was the smell. To me; it was like stale trash lingering in the hallway. It never went away.The room was ... interesting. The bed was amazingly comfortable; and it had funky lighting so you could sleep in your own private red light district; or blue light; or yellow; or green; or white. You get the idea. The bathroom area was cramped; and the shower -- yes; it's exactly as everyone says ... flood; flood; flood. We tried everything; but the most we got was ... less flooding.We had a room overlooking the road; so it was very noisy. And; it just didn't feel clean; I wanted to walk through the room with an antibacterial wipe; and believe it or not; I am decidedly not a germaphobe.The location was extraordinary ... you can't fault that; and if you don't mind the smell; the shower; etc. this is a good place. It is kind of funky. But weirdly; this was our last stop on our European honeymoon; and this was the only place we met rude staff. But we laughed it off; things like; you can only get the full breakfast buffet in MOMO; you can't get just a coffee; well; you can; but they'll only serve it to you in the lobby. But did I mention the bed was super comfy? I can't say this place was horrible; only that we would never stay here again. But it was kind of funny. 230118,Debbie4206,09/14/2008,coming again!!!!! Myself and my travelling companion stayed at this hotel in February and decided to return in August; we were amazed at the renovation that has taken place especially to the reception and dining areas; it is very contemporary and upmarket!!!We found the Park Hotel to be very accommodating; hospitality service was exceptional!Bedroom had ample space and the heated bathroom floor was wonderful although a little cramped!we will definitley be coming again!!!!! 230118,LONDONMANIA,09/03/2008,Okay hotel Stayed in Park Hotel when we eventually found it! Walked from Central Station which is not a good idea...We paid 拢130 p/n - the special weekend package from their website (was a better offer than any of the other hotel / travel websites). We were disappointed to be shown to a dark room at the back of the hotel overlooking containers; the room just about big enough to accomodate the bed - felt like we were in a broom cupboard! We upgraded (additional 拢50 p/n) to a studio room which was alot nicer on a split level overlooking the canal. The bed was one of those electric ones with remotes which was very amusing! The room itself was nice and airy; although it did have a distinct smell of a dead rat! I am not joking!The hotel is not as contemporary as you expect it to be - they haven't quite got it right.On the other hand the staff were extremely pleasant and helpful. The hotel is in a good location to explore nearby attractions and coffee shops! Try to master the tram system sooner than later - it's well worth it and easy when you know how! A MUST to get around Amsterdam! Enjoy! 230118,omarlyn,09/03/2008,mediocre - not at all what I expected I have just returned from the hotel; my overall impression of the hotel is average. From the outside of the hotel; it looks like a mix between old new as all the other reviews have mentioned the hotel is currently being renovated. My husband I arrived an hour before check-in; are room we ready when we arrived. Checking in was swift; finding the room at first was fairly confusing we had to use two lifts; when we finally got to the rooms the first thing I noticed was this bad smell. Kind of like uncleaned toilets; this smell stayed with me throughout my whole stay. The restaurant was expensive; the staff were pleasant. But for what was advertised to me as a 4* hotel it was more like a 3* for that reason alone not worth the money I know some people have paid for it. I paid 鈧?20 for a 2 night stay including flights from London (lastminute.com); reasonable price I know however I would not stay the hotel again. 230118,pderrick,08/26/2008,Very Good...but Booked the hotel on easy book to 175.00 CAD per night. A good price for this hotel. It's extremely clean; the staff are friendly; the rooms are very very nice; and the beds are super comfy. But...everything you have read on here before about the showers backing up is 100% true. Ours backed up and we had water all over the bathroom floor that made it's out the front doorway and into the hall. We let the front desk know and they sent up the mais who just gave us some extra towels???? Whatever. Anyway we aren't the kind of people who make a big stink about things; so we forgot about it. We only stayed one night anyway. Had we stayed another night; we would have requested another room. Aside from the shower; everything else was top notch. Would stay again; but would make sure the shower worked first. 230118,JollyJR,08/20/2008,Great Location We really enjoyed this hotel as it gave us a good laugh!I have to agree with most of the recent reviews ; it's location is it's biggest selling point. You could easily walk to anywhere within the central area.Beware if you are under 5 foot tall you will have problems reaching the check in desk ; wardrobe and breakfast items !The new restaurant MOMO is suffering from style overload ; watch out for low swinging lights over tables! Breakfast was excellent if not a bit pricey . The evening menu was totally weird and overpriced - still there are a huge number of excellent eateries within 5 minutes walk so we didn't use it !.The room was a little small for a superior room and beware the shower does flood the room ! Again style over practicality is the word here. The bed was rather soft with it's three ( yes three) mattresses! The coffee / tea making facility was a bonus. Nice toiletries and towels ( which you need for mopping up the floor).The refurbishment is still ongoing which led to an interesting route to our room on the 4th Floor- but we soon got used to it !Beware if you have kiddies our windows opened to a shear 4 floor drop which was a bit scary !Overall a good hotel ; in a great location . We would stay here again - just for the laughs! 230118,kwissy,08/19/2008,Grat Location but not worth the money Although we arrived early morning our room was not available until 3pm (check in advertised 2pm) we were on the 5th floor SO we had to get in one lift to the 2nd floor exit walk down a corridor and a flight of steps to a very old service lift up to the 4th floor up two flights of steps to the room; try doing that after having a drink!!!! Like the other review our toilet n shower were next to the bed and leaked on the floor everytime.On the plus side it was in a good location but i would not recommend this hotel. ChrisWolverhampton; England 230118,YorkshireSkippy,08/18/2008,Lovely hotel but didn't like the lifts We have just spent a weekend at this hotel and we were on the 3rd floor. We thought the hotel overall was very good but a big criticism were the lifts which we disliked immensely. Having to change lifts just to reach the 3rd floor /go downstairs several times a day was a real hassle - we weren't too bothered about the refurbishment though - I know it had been a lot worse prior to our visit. Our room was really lovely and even though it had quite a bit of street noise going on outside well into each night we didn't find it too much of an inconvenience - you are in the City after all!We didn't like the shower and toilet cubicles. You could regularly end up with your feet and clothing drenched each time the loo was used which was a real nuisance.Overall; a well positioned hotel with nice canal views but it was the Staff and the food which made it extra special. Would stay there again without hesitation and would recommend. 230118,cgkr,08/15/2008,Loved Park Hotel Terrific location- quiet; safe and easy to get around on foot or with tram. Helpful staff. Beautiful rooms. Loved the bar/resto next door (Momo). 230118,tinkzz,08/13/2008,Not to good we booked this short break to amsterdam for 2 couples; having being to amsterdam before we decided that if we wanted a good hotel we would need to book at least a 4* we paid 拢600 per couple for 3 nights.when we arrived the reception was lovely; but when checking in we were told we have 2 pay 15% city tax as well as 100 euro per couple as a deposit for the mini bar...with hesitation we paid it but were unhappy about this...when giving our room number we were told to follow a man made hallway which was a health hazard;being on the 3rd floor we had to use the lift with our luggage the life was the most scariest thing ive ever cin in a hotel...the rooms wer weird with ur bathroom in ur bed room and just a frosted door which flodded everytime u used it to cover ur modesty...there was a lot of refurbishment going on.........beware.......the only goog thing i can sayabout this hotel is that the best id so0o0o comfy....i would not reccomend this hotel !!!! 230118,widgey77,08/01/2008,Great location - will use this hotel again Just returned from a long weekend in the Dam. My hubby has stayed at the Park previously and was very impressed with the refurb. We had room 416 on the fourth floor (obviously) which was a very modern double room with LCD tv; ultra modern black tiled bathroom with chrome fittings; very comfortable double bed; air-con (thank goodness; it was very hot that weekend); mini bar; hairdryer etc etc.Check-in was quick and easy; and a porter took our luggage to the room. I had requested a quiet room and this is exactly what we got - the view was over the roof tops rather than the canal/road which meant that there was no traffic noise at all.We stayed on room only basis. As the hotel is finishing off the renovations there was a little bit of work going on but nothing to disrupt our stay apart from the lift breaking down on the morning we were leaving; so had to carry out luggage down the stairs. Could not be helped.The location of the hotel is great - just over the road Vondel Park; and some good bars and restaurants. Leidsplein is a 5 mins walk away and there are many shops; restaurants and bars there to try.We had a special price for this hotel which was why we chose it; but will definitely stay there again. 230118,Travlondon,07/29/2008,Perfect Amsterdam Hotel Stayed for 2 nights with friends on a weekend trip to Amsterdam. The location is great - right by a canal where you can pick up boat tours; Van Gogh Museum; the Vondelpark; and about 5 minutes walk from the bars / restaurants around Leidseplein (much nicer than Dam Square / Central Station area). The Red Light District / Dam Square are about a 20 minute walk or a short tram journey; but to be honest it is great not to be right amongst the hordes of tourists (especially the stag/hen parties). There are lots of nice streets to explore on foot around the hotel with bars/cafes/restaurants where you can experience a slice of real Amsterdam life. The reception area and rooms have been recently refurbished and are modern and stylish. The breakfast room has not yet been done; and is a bit shabby compared the the other parts of the hotel; but I assume it is next on the list for the refurb! All in all a great base to explore Amsterdam from. 230118,LeedsUK1,07/17/2008,Free upgrade... I think it was a downgrade!!! We only booked this hotel because it said on the website that it had been re-modernised; we stayed here 2 years ago and the room was terrible so this time we were hoping for better.We booked a superior room which was advertised as all brand new with plasma tv open plan bathroom new beds etc but when we checked in the receptionist said she had upgraded us to an executive room which was good until we got to the room to find it was an old style room that had not been modernised; i rang recpetion to ask for our original room and was told that they had already filled it; what between us checking in and going up 3 floors to the room they had let it out i dont think so.The hotel was still undergoing major works when we stayed we had not been informed of this and to get to our room we had to walk up a dust filled corridor with workmen everywhere.The room was dirty; the maid service was terrible one day we didnt leave the room till 11am an eventhough the maids were still doing our floor they did not attempt to clean our room; on the days they did clean all they did was make the bed and supply new towels; they never topped the coffee/tea up we had to ring reception for some more and it never turned up along with the non slip bath mat we rung them for twice which never turned up.They have no ice machines and charged 3 euros 50 for ice to be brought to the room i wouldnt of bothered if they had told me the charge before i rang up to find out where the ice machine was.And to top it all off upon checking out even though we had paid in full on arrival for the room they decided to put the price of the room up and wanted an extra 100 euros a night plus charges for pay tv which we had not had; it took nearly an hour to check out and get sorted i had paperwork to prove all the costs but they would not accept it at first.The location of the hotel is good but thats about it the service and staff attitude is extremely poor abd the quality of the hotel itself should be downgraded to 3 star.Would we stay here again.....NO DEFINATELY NOT. 230118,JaneyRhosonSea,06/24/2008,A brilliant location It was 18 years since our last stay at The Park and we were definitely not disappointed with our recent vist. The hotel has just been renovated to the highest standard. The rooms are spacious and the bed has to be the most comfortable we have ever slept in abroad. The standard of cleanliness was excellent too.The fixtures and fittings are very good. From the moment we arrived the staff were so very helpful. There was a problem with the electricity in our room but within 10 minutes of reporting it the electrician had rectified the problem. Added to all this the location is brilliant. We look forward to a return visit. 230118,Tranimal,06/20/2008,Great location; however... ...all in all above average experience with a few downsides. Firstly; the room we stayed in was really stuffy and we weren't able to open the windows and the air con added to the stuffiness. Secondly; we had a bit of trouble in getting a room that we had booked (admittedly through lastminute.com) with a double bed instead of two twin. The receptionist assumed that we; as a young couple; would be ok with separate beds without confirming this first when there was no preference stated on our booking form. She also seemed a bit annoyed when we tried to change this. 230118,BorrowedHeaven,06/20/2008,Classy and comfortable hotel Upon arrival at The Park Hotel; the staff could not have been more helpful; friendly and approachable. The hotel itself is in a prime location for the canals; museums; and some great bars and restaurants. The decor was fantastic; and our room was very well presented.Very clean; very modern and very comfortable...the bed was the most comfortable I've ever slept in! We found that our basin did not have running water; and so contacted reception...the general manager came to deal with this problem within 5 minutes; it had simply been switched off from beneath the basin...a simple problem. Yet that evening we returned back to the room to find a letter of apology for the inconvenience....this was a very nice touch considering what little inconvenience it had actually been! I would highly recommend this hotel to anybody.My one gripe was that there was a slight sewage smell in our room; but we thought this was simply a smell in the air rather than a problem with the hotel. 230118,yelledan09,06/12/2008,Great Location Very satisfied with service; staff was very accommodating. Rooms were great; very comfortable beds; nice bathrooms. 230118,Dermondo,06/09/2008,Class Hotel Stayed at this hotel on the weekend of the 10th of May my partner I. Firstly the location regarding public transport is excellent via train tram; once I stepped inside it didn't disapoint nice appearance decor; we arrived approx. about 10.30am so we though we would have to wait a while to get our room but alas no another bonus was our room was upgraded from a superior to an executive room with an excellent view across the canal. The staff were excellent a provided us with maps etc.; on searching for our room we did notice there is some building work going on it did not make our stay any better or worse. Facilities in the room were good; quality was also good. All in all I would have no hesitation to stay again would recommend. 230118,LeaHJ,06/03/2008,Good Position; but Undergoing Renovation I have recently returned from a 2 day stay at the Park Hotel; Amsterdam. The hotel is situated near the museums of Rembrandt and Van Gogh. It is also adjacent to one of the many Canals; providing Lunch and Dinner Cruises which is very handy!The Hotel is a 5 minute walk from the main Rembrandt Museum and 10 minutes walk to the centre of the Amsterdam shopping district. It has many restaurants surrounding it; a sample of those are: Indian; Thai; Steak Houses; Chinese as well as fast food like MacDonalds and Hard Rock Caf茅. The rooms are very compact and bijous 鈥?providing a double bed; toilet; shower; dressing table and Flat Screen TV. All you could need really for a short stay. The only down side to the Hotel when we visited; was that there was quite a bit of refurbishment going on. The hotel鈥檚 main Restaurant is closed and buffet breakfast is being held in one of the conference rooms. There is no on-site dining; other than snacks and room service. Apart from this; the hotel was just what we were looking for. I would recommend this hotel if you wish to be near the Museums and some nice restaurants and don鈥檛 mind the 鈥渟maller鈥?style room. 230118,Sorrentotraveler,05/31/2008,Great Location; Heavenly Beds Canal next to hotel 230118,WickedTime,05/27/2008,Great rooms The check in was extremely fast and friendly and we were even given a room upgrade which was a lovely surprise. There was some building work going on to the outside but other than a bit of dust there were no issues with thisThe room itself was immaculately clean and had a very contemporary and well thought out feel. The rain shower was lovely and the bed was extremely comfortableThe location was great; with easy walking access to all the major parts of the city. Would definately stay here again 230118,CountyDownChris,05/26/2008,great staff; weird bathrooms Stayed here after being double booked at the American Hotel and they booked us out to here. At first was very dubious on approach to hotel as there was building work going on but the welcome we received at reception was truly first class.Staff here are really helpful and could not have done more for us.Bedrooms are fine except for the very strange bathrooms. Strange in that the bathroom is actually in your bedroom and your modesty is protected by only frosted glass.Fine for my wife and I but if youwere travelling with someone you did not know intimately could be very embarrassing 230118,Chapelizod,05/22/2008,Great Hotel - Good Location We have just spent a weeknd at the Park Hotel - and could not fault it. The renovation work is almost complete (very impressive); and it did not affect our stay in any way. The hotel staff were all very friendly and helpfull. We had booked a superior room but were upgraded to an excecutive room on arrival without asking and at no extra charge. The room was excellent; clean; quiet; comfortable and a good view from the 6th floor. The hotel has a left luggage facility; which is ideal if you have a late flight after checking out at midday. Easy to find; if you get the train from the airport to Zeud station and then tram 5 (8 stops from Zeud). Literally 100m along the tram track. It's only 20mins in a taxi; however the taxi will cost you at least 20euro more each way.We hope to return later in the year. 230118,theboyracer,05/15/2008,A great hotel - would stay again Stayed here for 2 nights last weekend. We stayed in the new part of the hotel which has recently opened. To get to our rooms we had to walk through a building site to get to the lifts as work was still on-going and I had a feeling of dread - until I walked into my room. It was a lovely size; nice decor and a very very comfortable king size bed. Flat screen TV; fab bathroom - very clean and comfortable. Staff were very friendly - always seem to be in Amsterdam. Breakfast was very good but would not recommend unless your hungry as was quite expensive especially if like me you just have coffee; toast and a bit of fruit. My companion got his money worth though! All in all if you want a tasteful; comfortable and quiet hotel I would recommend the Park. 230118,TVGTexas,05/12/2008,THe people are so welcoming! My wife and I stayed at the Park Hotel this spring. From the moment we walked into the hotel the clerks and bell staff were excellent. They made us feel so welcome and comfortable. The amenities were perfect. We had a Jr. Suite. The room was clean and spacious. The room features a full size bathroom; studio sitting area and very comfortable king size bed.We had room service a few times and the food was excellent as was the delivery. We could not have found a better place to stay. I highly recommend this as a central location to the shops and the museums. The staff will assist you in finding anything you need. 230118,Electra5789,04/21/2008,Comfortable accommodations; great location The hotel staff was courteous and friendly. Accommodated our every wish. The location is great...close to shopping and dining. A great value for the money. 230118,Ianwallage,04/14/2008,great hotel I cannot fault this hotel. It was my second visit to the hotel and both times I was more than pleased. It is well located for the shops; bars and restraunts and also next to the best museums in Amsterdam. The staff were friendly ans welcoming. the room was one of the best 4 stars I have stayed in; unlike some hotels in Amsterdam that are not even 3 star quality; The absolute clincher for me was the breakfast though. The buffet style breakfast was vast and you could choose anything from a light breakfast to a plate full of what we English like.. bacon sausage; eggs. All in all a wonderful experience and I would return there without hesitation. 230118,BobxTraveller,04/13/2008,Quite good Excellent location but very limited parking and unless you can get something at the hotel it will cost you about 拢40 per day to park in the public one. (Attendants may be prepared to do a deal on cost!!!)We stayed there whilst it was under major refurbishment; but this didn't adversely affect out stay.Room was good with all amenities (except tea/coffee making). Breakfast was fine but b/fast room had no windows. 230118,jaguerrero,04/11/2008,Nice Rooms While the rooms are remodeled; and beautiful; the construction continues. Loud hammers and construction noise was heard throughout the day. Our check-in was very complicated and the front desk staff was; at times; very unfriendly. We actually had to call our credit card concierge for dining and shopping suggestions because the front desk staff seemed unapproachable; bothered; and short with their responses. An unwelcoming experience...but the rooms were nice. 230118,DEB2001,04/08/2008,Clean Hotel Great Staff The Park Hotel was in a good location; convenient to all the activities. The room was very comfortable; modern and clean. The bar had a nice atmosphere and the drinks were very reasonably priced. All in all an excellent hotel! 230118,Schipholio,04/07/2008,Nice Stay... Tourist-Trap Pricing Great location and helpful staff that provided tram schedule and directions.Wonderful location right by Museumplein and swanky retailers... Leidseplein is just a short walk away. You'll pay for the location; especially if it's summertime; but worth it. 230118,Baxie,04/06/2008,Comfy but Pricey Located a few minutes walk from Leidseplein and the Rijksmuseum; the Park Hotel is a reasonable four star hotel. The hotel is currently going through a phased renovation programme and although some disruption is experienced it seems to be managed quite well. The renovation means banging etc during the day which was of no concern to me as I was working away from the hotel during the day.The room was quite spacious (for Amsterdam Hotels) with comfy bed; plasma TV and well appointed black tiled (not my style) bathroom . The internet connection was not working which was a bit inconvenient.My big problem with the hotel was the price at well over 200Euros per night. Breakfast in the hotel was ok but again quite expensive for what it was. Given the location of the hotel eating out is easy and much more cost effective.Tram 5 gets you very close to the hotel from Central Station or you could walk it in about 20 to 30 minutes.The completion of the renovation works will make this a good 4 star hotel and I would certainly stay in the hotel again but only if I could get a decent rate. 230118,Frequentvisits,04/03/2008,Not what others say in the good reviews The separator between the shower and the toilet causing the toilet to be flooded; really bad des 230118,Noctia,03/24/2008,Very good choice Bath 230118,LynEdmonton,02/26/2008,Loved the location Amsterdam; The Netherlands: the Park Hotel: Perfect locationDate: January 2008Reveiwer: a Canadian from Edmonton; Alberta; CanadaThe location was perfect; within walking distance of museums and restaurants and other top sight seeing destinations within Amsterdam. It was also on a major tram route that was easy to use.The hotel rooms were small but very efficient. Every bit of space was used effectively. They were very modern and very clean. Our experience with the staff was wonderful. The maitre d' made our breakfast experience very pleasurable.A great little hotel for a homebase at a great price! 230118,theAristacrats,02/23/2008,I Frigin Loved It! The Comfy Bed with TV 230118,wanderer535,02/21/2008,Park Hotel Rebuild On arrival taken by lift to 4th floor. Had to carry our bags from there to the 5th Floor. Opened the door to the room to find the TV blaring and the temperature at 45 degrees centigrade. The smell of effluent which greeted us in reception was 5 times stronger here in the room. The non smoking room had been smoked in which compounded the problem as my wife is an asthmatic. We complained and were move to room 233. Whatever greets you do not accept this room! Modernisation at the Park Hotel does not extend to 21st century double glazing. The noise from trams; all night buses and drunken revellers was extreme. Add to this a hairdressing salon directly below which had its music speakers mounted six inches below our floor and the stay became a nightmare. The work going on at the Park is now in its 3rd year apparently and the management admits there are problems. I agree there are and the facts should be made clear to prospective clients. The worst hotel stay I have spent for some time espite an effusive written letter of apology from the General Manager. 230118,LMR88,02/19/2008,Park Hotel was Brilliant My stay at the park was absoloutely brilliant. As we walked up to it I was slightly worried as there was a lot of building work going on around it; but when we entered the reception was lovely and the staff very helpful. Our luggage was transported to our room on a trolly by the porter and when we entered it was beautiful.The room was rather small but as there was only two of us the room was a good size; the decor was beautiful; the room was clean and all our needs were catered for. The only problem we had was that our shower leaked and we had to use a towel to stop the floor flooding; there was also a strange smell in the shower when we went to use it in the morning; but other than that our stay was wonderful. The location of the hotel is perfect; a 5 minute walk from the Leidseplein; (definately go to boomchiago; a comedy club on the leidseplein) surrounded by hundreds of places to eat; and there is a canal ride point straight across the street. Also only a 2 minute walk to the nearest mac bike outlet where you can rent bikes. Mac Bike were also very helpful and i would reccommend them. 230118,MasZan,02/18/2008,I will be back... We just stayed there for lang weekend. I will absolutely recommend this hotel for everybody considering a vacation in Amsterdam. 230118,declan017,02/02/2008,A delightful Stay We stayed at the Park Hotel; Amsterdam from 12th - 15th January 2008 and; even though the hotel was being remodernised; we found all the staff to be extremely pleasant and most helpful which made our stay all the better.A delightful few days spent in a lovely city.David Pat Bishop - Stockport; Cheshire; UK 230118,Markel8,01/30/2008,Fantastic Winter Break My partner and I have recently returned from The Park Hotel Amsterdam.It was a fab trip that we both really enjoyed. We stayed in a room which was not one of the newly renovated ones; that you see advertised on the website but we were both plesently surprised to see how nice it was. (Slightly worried after reading a couple of the others reviews before we went)The bed was huge and very comfy; the room was cleaned every day and it was an impressive size with lots of storage and a flat screen TV.We did not eat in the hotels restaurant but did order room service that was lovely and moderately priced. Alcohol was not expensive; compared to other bars outside the hotel. Although breakfast seemed very expensive at approx 25Euro; needless to say we didn鈥檛 order it.Overall it was a fantastic trip in a great hotel; the staff were very friendly and I couldn鈥檛 say a bad word about our stay at The Park Hotel! 230118,Stacey1982,01/26/2008,Lovely hotel in a nice area. Mood Lighting! 230118,kiwimango,01/25/2008,Be careful I stayed at this hotel for 3 nights in Oct 07. While i was there; they were in the middle of renovation; therefore some rooms were renovated while others were not. When booking; I made sure to select a renovated room. Upon arrival; check in was fine... things started going wrong when the man who helped us with our bags took us to a crate elevator to get to our room.... already there; I was thinking that we made a bad decision with this hotel. To get to our renovated room; we had to go through the old hall (which was very old and ugly). When we got to our room; i was in shock. Imagine this... a bed; a night table on one side; a sink on the other side... a toilet and shower next to the sink; only being seperated by glass partitions that don't even reach the ceiling.... no walls. Not a very comfortable situation. I had gone with one of my friends and i was really not comfortable staying in this room with her; but i don't think i would be comfortable staying in that room with anyone at all. We immediately went back to the front desk to speak with the hotel manager. We explained to her exactly why we were unhappy and she kindly upgraded us to a suite that was a lot more spacious with a closed bathroom.... the best part is that we were able to take the regular elevator to that room. Other then that the hotel was fine... the location was excellent. we were able to walk everywhere. 230118,aypr22,01/23/2008,Not very impressed I organised a trip to Amsterdam for a hen weekend and there were 10 of us ranging from mid 20's to my mum who was just hitting her 60th birthday.We were upgraded to this hotel shortly before our holiday was due and were happy as it was a higher star than we had originally booked.Unfortunately upon arrival the receptionist informed us that we had to put a deposit down of about 50 euros each - can't remember what this was for; something silly like the mini bar or something but even so it was extortionate so I flatly refused; as it would have been a total of about 500 euros and they wanted it from one credit/debit card !!!!!!! In the end they agreed to let us off but baring in mind we landed fairly late it wasn't really a warm welcome.We then went to our allocated rooms and there was a mix up with the smoking and no smoking rooms so we ended up moving rooms before we finally settled down for the night. The upshot of this was that half ended up on one floor and the other half on another floor.We were booked for bed and breakfast and the food was nice but the hotel had a rather stuffy feel about it; the staff seemed to look down their nose at you - not sure if it was because we were a hen party and 1 of the nights we did the hen thing with t shirts etc but we weren't offensive or loud as we knew we weren't in magaluf !!!!!!The hotel is in a good spot; short walk to bars and restaurants and a short tram ride if you want to see the sights associated with Amsterdam; brilliant street entertainers; red light district (which isn't for the faint hearted !!!)Overall we had a brilliant weekend when we were out of the hotel but probably wouldn't book to the park hotel again - oh and we had a view at the back of the hotel looking onto a disused warehouse or something - not pretty at all and lots of pigeons ! 230118,kanata11,12/27/2007,Romantic We did not expect it to be so private. We had all the hand service that we could ever ask for. 230118,Tartullian,12/03/2007,Reasonably priced older hotel At the time when I booked it was the only place open. Right across from the Hardrock cafe; at the ferry dock; the hotel has a reasonable location for both business and pleasure. Internet was expensive and the bar was not very nice. My room was a bit dark and there was a large window which opened onto the street below. Noise would be a problem on lower floors. I came to the hotel by a short tram ride from the central station. Hertz is just down the road and I collected a rental on my departure. Restaurants are all around the hotel and transport is no issue.My room was Smokey and a bit dingy. In need of a refresh.The bed was of an acceptable standard and the pillows were somewhat stiff.I did not dine in the hotel. 230118,TeacherChicago,11/29/2007,A very pleasant experience We booked our trip through United Vacations and chose the Park Hotel for it's location in the Museum District. The location proved to be excellent. The very high end shopping is a block away as is a tram line. We walked just about everywhere. The hotel staff was very friendly and accomodating from beginning to end. There is a bountiful breakfast buffet also. The room was fine though not luxurious; but were very clean. We would definitely recommend the Park Hotel. 230118,retiredStockholm,11/20/2007,friendly and helpfull staff On arrival we found a friendly and helpfull staff; a nice and clean room with coffee and tea for the exhausted travellers who didn't want to go out immediately; an excellent restaurant in the house. Next morning we woke up in the very center of the town; near Rijksmuseum and Van Gogh museum; Leidse plein; PC Hooftstraat and Spiegelstraat; but before visiting all this we had a nice breakfast in the restaurant. It is a very good idea of Coop Forum; Sweden; to cooperate with this hotel. 230118,Bursledon,11/18/2007,Great Location I would say that the big plus for this hotel is its location. It is close to the Museum Plein with the Rijksmuseum and the Van Gogh Museum; and boat trips around the city start just across the road. There are plenty of restaurants nearby including the Hard Rock Cafe just across the canal. The city centre is a short walk away along a pedestrianised street or you can take a tram.The hotel has been partly refurbished and the rooms we staying in were very modern but on the small side. The rooms didn't have a separate bathroom; instead there was a partition with the wash basin; toilet cubicle and shower cubicle.The staff were friendly and helpful; and the bar service was good. It's not the best hotel in Amsterdam but overall it's good value; and I'd probably go there again. 230118,patchWales,11/17/2007,Great location and friendly staff We were greeted by very smart and friendly staff at reception. The room was very clean and the facilities spot on. We had a double bed in one of the new superior rooms with ensuite facilities. The hotel staff were very helpful and friendly throughout our 4 day stay. We dined twice in the restaurant and were very impressed with the food and service. The location of the hotel was perfect; walking distance of all of Amsterdams attractions which we took full advantage of. Although the hotel is close to a busy road and the famous Holland Casino; we were not disturbed at all during the night and slept well. We had breakfast included and there was plenty of choice and it saved rushing around for something to eat early in the day. We plan to go back to Amsterdam soon and would most definitely stay in the Park Hotel again. 230118,Charmainee,11/15/2007,Old run down hotel. Not value for money. Stayed at the park hotel for four nights. Booked a run of the house type of room. The room i stayed in was not the modern lovely looking room featured at the website. My room was rather old and badly needs a revamp. The room definitely does not feel 4stars at all.Location was not as fanastic as i expected from the other reviews i read before my trip. To get to Leidseplein; its a good 10mins walk. Form Leidseplein if you want to go to the dam; its another 20mins walk. Tram stop (no 1;2;5) also does not stop very near the hotel. The tram stop is about 3blocks away. But if you are intending to buy luxury goods; the hotel is very near to the PC Hooftstraat. However; i have to compliment the friendly and polite staff who were always ready to help with a smile. 230118,JohnGEdinburgh,11/11/2007,Good service; but tired hotel Good location; but the hotel is a bit run down and feels a bit shabby; and the room did not feel particularly clean. We did not think it was good value for money. 230118,SusanMcLeanVa,11/06/2007,It does not look like the web site! The room was a nice size however very tired. The walls were dirty and had gouges in them. The comforter; drapes and furniture were in need of replacement. The first room we got overlooked the backside of other buildings. We then moved to a room facing the canal which was a nice view. The bathroom was updated; clean and other than the tub that was difficult to get in and out of was fine. The breakfast was an average buffet - not worth the steep price. After one breakfast ;we went to pancake houses for a more reasonable and better breakfast. The bar and lounge had been updated and was very attractive. I was told the rooms were scheduled for renovation in December of 2007 - not a minute too soon. The lobby could use a little work as well. For the price and rating as a 4 star hotel it was definitely lacking. With renovation it may improve because of the location but our stay left something to be desired. 230118,marbella08,11/05/2007,Worst hotel experience ever I was staying here on a business trip and booked it based on the website photos; which all show lovely renovated rooms. When I checked in I was given probably the one of the worst rooms in the hotel. A single bedded room in the un renovated part of the hotel. The bed was sagging in the middle and my bed cover had a cigarette burn. I could not change the rooms and was told I could not cancel them either. I eventually ...after lots of discussions.....got moved to the renovated part of the hotel but on a smoking floor so had to keep the window open to eliminate the smell and it was cold outside! Also the restaraunt is dark and dingy and the breakfast cost a whopping 22 euros each. The head waiter scolded one of the waitresses in full view of the customers. The staff on reception were not helpful and did not seem to realise the customer came first. I would not recommend this hotel to anyone 230118,marionedin,10/24/2007,Badly designed! The good points of this hotel are the staff (particularly Dennis and Kris in the bar) and the location. The bad points are the badly designed; newly renovated rooms which look great but are not useable or practical. The shower has a huge head; but floods the entire tiled area of the room (there is no bathroom) after 2 mins. The air conditioning didn't work making it cold all the time. The bed is like sleeping on a marshmallow and the duvet is too hot. All the lighting is downward and not powerful so you can't put your make up on properly. You need to ask for a hairdryer; but when you get one; there are no power sockets anywhere near a mirror. You can't switch the lights off from the bed; you need to get out again. It is noisy as the traffic is right outside the window. There is no plug in the basin to keep water in. There is only 1 bedside table; no clock visible during the night and no soap dish. These last 3 things may sound trivial but they caused damage to my new Cartier watch which I am very annoyed about and just emphasises why attention to detail is very important. 230118,BennyMac,10/24/2007,Dissapointed I have just returned from spending 3 nights at the Park Hotel in Amsterdam (4*). As many people have said the location is decent鈥?not too far outside the main attraction; but then again not too close to hear noise etc. We turned up hoping for a lovely modern room as the website suggests but when entering our room it was pretty dated and not at all modern. We also had a few problems with the room. I had to complain about the iron / trouser press that was hanging off the wall; eventually it fell off missing my foot by inches. This wasn鈥檛 helped by the light not working directly above it. The next morning we received a letter to apologise for the inconvenience and everything was fixed but in fact the light was dangling dangerously from the ceiling and the iron / press was in the same condition!! Joke! I nearly fell off my bar stool when I ordered 2 ameretto and cokes when we were charged 20 Euros!! We didn鈥檛 order from there again!! Room service was no good鈥hey state a 24 hour service but that is only for a few items鈥ven then you get charged extra!! Brekkie cost a fortune also鈥?5 Euros for a bit of bacon and some eggs!! No chance!! The bathroom was fine 鈥?no complaints about that鈥hower was quality but then again the curtain and the rail fell down once when I was having a shower!! The customer service was pretty poor 鈥?upon checking out they mixed my bill up with another persons and they couldn鈥檛 give us our receipts cos she was doing too many things at once and got them muddled up in between answering 4 phone calls!! This may sound very moany but all is true. Book very carefully and read through all these comments!!! 230118,JanWestMidlands,10/20/2007,Great place to stay This is a comfortable hotel with good amenities and friendly; responsive staff. We especially liked the bar for a quiet pre-dinner or after-shopping drink. The location is great; with easy access to main shopping areas; museums and the Vondelpark on the doorstep. 230118,Jaybee75,10/20/2007,Great stay at the Park Hotel! We have just returned from a 3 night stay at the Park Hotel and are really pleased. We booked an executive room which was not that much more than a standard. The executive room had the most comfortable bed I have ever slept in; mood lighting; a gorgeous rain shower and a nice big TV. We did request a smoking room and expressed concern on check in; but were told that no alternative was available. We decided to smoke by hangng out the window and using clips to keep the curtains shut behind us. From the pile of cigarette and joint buts outside the window; we were clearly not the first guests to have the idea! We did walk past the rooms that had not been updated/refurbished and the hotel website does say that some rooms have retained 'old english style'. It is well worth the upgrade to an executive room. We did not eat in the hotel so cannot comment on this but the staff seemed happy and were helpful when we needed them. We arrived at 10:30 and were told the room would not be ready until 14:00 so we left our cases with the hotel and went exploring - this actually worked well and we ended doing so much more on our first day than we would have had if the room had been ready. The location was good although as my partner insisted on walking to Dam Square (and back!) every day; my feet and legs paid the price. That said; it probably did my hips a favour taking into account the huge number of delcious cakes I ate!!!I would definately return! 230118,TBLondon,10/19/2007,Nice location but the rest was pretty bad... We spent our first anniversary in the Park Hotel in Amsterdam. The location is very good; right in the museum district with easy access to the centre by tram or river boat. But this is were it ends for us.The hotel is obviously under refurbishment with some rooms being ultra modern and others looking like they have not been touched for 20 years! The hotel pictures on this website are very misleading; so you have been warned! They are all from the refurbished part of the hotel and are all from rooms that are bigger then the 'average' superior room. We arrived Thursday evening; was given one of the old rooms (which was ok but very worn); however we were given a smoking room (had requested non smoking) and with people smoking joints next ddor out the window it was not ideal. We asked to change but were told they were full (which was ok); and they told us to ask again thenext morning. The next day we were eventually given a new room (one of the refurbished ones) and they moved our suitcases over to the next room which was nice. The new room was nicely decorated but so small you could not swing a cat! There is no bathroom; only a white see through curtain seperates the bed from the sink. There are stained glassdoors to a seperate shower and toilet; but unless you like being in full view whilst going to the toilet this is not great.The water from the shower leaks out on all sides when using it so make sure you go to the toilet before you have a shower (unless you want wet feet!). On the second day our room was not cleaned until 16:30; even though we had left the room at 11:00 and putting the'please make up my room' sign up. When we returned they were still cleaning all rooms in the hallway on two floors so we had to sit outside and wait. The next morning (on our checkout day) the maid entered our room at 08:30 to clean!! We were still asleep and were shocked when someone came in that early. We could hear them going down the hallway immediately after knocking on all the doors. So if you like your sleep; make sure you use the 'do not disturb sign'!Theyobviously need to communicate better and get their cleaning staff sorted out!! All in all; we were dissapointed after the stay; it was not worth the money and we were not impressed by their service either. We loved Amsterdam; but will definately not be returning to this hotel if we ever go back! 230118,UtahGodutch,10/15/2007,Comfy at the end of the day I was very happy with my choice of the Park Hotel; especially after finding that the centrum of Amsterdam had more construction than it had in 2005. This location is close to so much;the museums; the park; Leidseplein and Albert Cuypt Market and it has easy access to the rest of the city; the trams and the canal boats are right there. I also felt more relaxed in this area than in the centrum of the city; good for a woman traveling alone. The staff was kind and fun; and the evenings i had having dinners and drinks at the hotel were like being home after the long days being a tourist 230118,montjo,10/06/2007,Dark and shabby This hotel is really not welcoming; except for the helpful staff. My room was dark; old and without character. It is well situated; though. 230118,richardviner,10/02/2007,Not a happy customer The executive room we booked was simply like stepping into a MFI show room. poorly put together; bits coming off; bed board was well worn. Noisy next to the room. We duly complained and were upgraded to a suite. The suite was a little bigger; but I would have not been happy to have paid full price for the room. Glasses/tea cups were not cleaned out on a daily basis. When we complained the head housekeeper said that some guests prefer us not to clear. Ordered something of the night menu and only one item of two arrived. In summary; go there; complain; get upgraded;complain;get a few quid knocked off the bill and you will be a happy guest with value for money.. 230118,NoBluesTraveler,10/01/2007,Great Hotel This is a great hotel! It is easy to find and close to shopping; restaurants and a park. The staff is very friendly; and they helped us in many ways. It was a pleasure to stay here. The room was clean and comfortable. Great value. We enjoyed our stay there and would return there without any hesitation. 230118,Travelbaggage,10/01/2007,Very poor response to a theft Stayed at the hotel on a business trip. Was very pleased with the quality of the rooms - in the upgraded section. Stay was spoiled by the theft of my laptop. I stupidly left it behind when I checked out and went direct to a meeting. Three hours later I realised I had left it behind; phoned the hotel; fully expecting them to tell me they had it at reception. They handled the whole thing very badly. Didn't believe me when I said I had left it behind. Made a great show of bringing me back to the room to point out 'Look; no laptop'. Told me they'd take a step right back if I phoned the police. Subsequenly a senior manager phoned and apologised and explained that they can't outright accuse hotel staff..which I understand. But the whole experience was made so much worse by their initial handling of it. The impression given to me was almost like I was attempting some kind of scam. There's clearly a problem there. So I would never stay there again. The laptop was close to worthless; very old model; but I had years of personal stuff on it. I was foolish to leave it behind but I was extremely shocked that it wasn't handed into reception by one of the two staff who had been in my room after I checked out. 230118,SuViseu,09/27/2007,Expensive; but real nice! View from our room - NICE! 230118,jaypeaohh,09/26/2007,Great location. My favorite while in Amsterdam. I stayed in 3 hotels in 3 days while in Amsterdam from Sept. 3-5 and The Park Hotel was my favorite. I booked a Run-of-House room which means I had no idea where they'd put me. I was pleasently surprised to find my room was overlooking the canal and was one of the larger rooms I stayed in while in Amsterdam. I got a great deal on the hotel website; so I didn't pay full boat. About 89 Euro. Great location for seeing the museums. Friendly staff. Really cool bar attached. Overall I loved the place. 230118,Susan41,09/23/2007,Hotel from Hell . . . We had booked a 'split-level suite' at an exorbitant; non-refundable rate. A steep staircase connected the upper and lower tiny rooms. There were no reading lights; a non-working TV; no door to the toilet; no carpets; etc. We complained and were switched to a smelly smaller room (same price). As we went to bed later that evening; we discovered that our feet were now wet from vomit next to the bed; vomit which had not been cleaned up by housekeeping. We were switched to a third (clean) room the next morning and given a 25% discount and free breakfast. The breakfast room was dreary and reminiscent of Soviet-era style service and food. To add insult to injury; when we came home we realized that we had been double-billed on our credit card. Our advice: stay away! 230118,Polleygirl,09/21/2007,We LOVE the Park We had a beautiful renovated room with a balcony- it was fabulous! Although the room was fairly small; the amenities were great: down comforter; good quality sheets; rain shower! The staff was great and very responsive to all of our needs.The location of the Park is fabulous- seconds from Leidseplein; Museumplein and beautiful Vondel park. Catch a canal cruise right outside the hotel or rent a bicycle from Mac Bike; just steps away. The hotel bar is a pretty lively place; although it closes pretty early. Plenty of nightlife to be found in nearby Leidseplien. 230118,GuillemTM,09/18/2007,Well situated but we felt unconfortable The hotel is correct; has a very situation near the city center and in a zone full of restaurants and services for the tourists (bike-hiring; boat tours...). We didn't like at all the way the receptionists treated us. It seemed they were judging people by their look. They asked us for a deposit when they weren't asking other better looking customers for it. Why? If our room didn't even have a minibar! They didn't help much when we asked anything and seemed more interested in other people who should leave tips.However; the staff in the breakfast room were very nice and helpful.The hotel is also divided in two parts; the older one and a reformed part. But the older one seemed to be of high standing; and we felt unconfortable with the differences.The room was correct and there wasn't parking available (at least for us) and we had to park 2 streets far from there for 36 euro a day. 230118,Kella76,09/18/2007,Great Stay at the Park Hotel My husband and I have just returned from a two night stay at this hotel. We had one of the new refurbished executive double rooms on the 5th floor. While I was a little disappointed with the size of the room (quite small) and the view was to the back; the room itself was extremely clean and contemporary with a very comfortable king size bed. The bathroom was gorgeous with a rain shower (brill). The location was also excellent just five minutes to the Liedlesplain and right beside VondelPark. We didn't eat at the hotel as it was quite expensive relative to what was closeby. The staff were very efficient and couldn't have done enough for us. I would definitely return to this hotel. 230118,mbiz,09/17/2007,Strange experience The location in the very center is nice; but the hotel has been around for a long time and it shows. Finding ones room is not easy; since the place has sprawled out over time and with construction going on; getting the right room may not be easy. We - I travelled with a partner - both ended up in handicapped rooms; without being told; which had interesting plusses and minuses - the shower was big enough for an entire soccer team; with 2 giant shower heads; but little water pressure. Shaving was a problem; with the mirror at waist hight. The room smelled a bit (maybe a dead mouse?) and the bed was awful - very 'springy'. Service throughout was pretty rustic; if not just plain bad. There are much better choices in this area; although as said; the location is great. 230118,cornishmother,09/14/2007,Lovely Hotel We found this hotel to be wonderful! I couldn't say anything bad about this hotel; they were very accomodating and helpful! We had a slight problem with our internet connection in the room and they practically bent over backwards trying to make it up to us - even though we protested it wasn't neccesary! Lovely; lovely hotel! Beautiful views; easy to find; the staff were so friendly; very clean room and huge bed!! :) 230118,WillyGib,09/11/2007,Good Clean hotel In Amsterdam Park palace Canal cruises 230118,vegasdragon,09/09/2007,Very nice stay at the Park Great hotel took shuttle to and from hotel and airport it was handled well on both ends. Executive room; double shower with large rain fall shower heads. Very nice! Excellent bed newly remodeled room with artwork; safe; mini bar. Room looked like pictures on Website. Had to walk up one flight of stairs but it was worth it pretty view even though not toward Leidseplein. Excellent location bought tram tickets and Van Gough tickets from desk clerk very convenient. Breakfast buffet was of good to great quality although expensive. Nice staff; who are very helpful. Would definitely return again. 230118,tigger8156,09/06/2007,good location; we stayed in an executive room on the 6th floor; ( great veiws ) I booked the park hotel for my husbands 50th birthday; the pictures on the web looked great; the location was good; we stayed on the 6th floor in an executive room !! there was nothing executive about it; the king size bed was comfy; but the rest of the room ( it was very clean ) was in great need of an update; the bathroom (lovely thick white towels ) would have been excellent if the mildew had been cleaned from the tiles and a fresh shower curtain had been hung; we had a great weekend all the same; 230118,MichaelGreen,09/04/2007,Absolutely cracking hotel We stayed for a couple of nights in mid August; arrived expecting a standard double room as booked on line and were provided without asking a free upgrade with a suite on the third floor overlooking the canal; Irish Bar and Hard Rock cafe - this was a recently refurbished room; it would be difficult to imagine a nicer room with a better view ; absolutely outstanding.Superb location - within walking distance of Vondel Park; the Museums; Leidseplein; and try the PC Hoofstraat about 100 away for the designer shops.The large room was superb - huge; comfortable queen bed with flat screen TV at your feet. Good mini bar; although I am always a little scared to sample the treats so could not comment on the cost. A superb bathroom of black ganite with fantastic shower; bath; excellent array of soaps; shampoo etc.The room was very stylish; with pretty fresh flowers.Would I recommend - certainly 230118,monkfishmatt,08/30/2007,excellent room superior room 230118,Benjibunny,08/28/2007,Excellent Hotel and Staff Hi - I have just returned from a trip to Holland for a week. It was my hysband; myself and 2 boys under 12 years. We had a fabulous time. We stayed at the Park Hotel on Friday and Saturday evening and this was just great. The staff where so pleasant and helpful and the hotel was perfect. The rooms where spacious enough and the bathrooms where immaculate. Even though it is situated on the main road it was a relaxing hotel to be in. I'ts about a 15 minute walk to Dam Square and only minutes to lots of other shops; gallaries and canal trips. Loads of good restaurants; bars and coffee shops within minutes from the hotel. I would definately recommend this hotel and recommend anyone to visit Holland it was fab. 230118,ttreacle,08/28/2007,Excellent stay open plan bathroom 230118,Harwich6,08/24/2007,Excellent Everything We chose this hotel from a website agency; because we liked a review that we read about it; which called it their 'favourite hotel in Amsterdam'. Well; as it's the only hotel we have stayed at in Amsterdam; we cannot compare it; but can only say that we thanked our lucky stars that we chose to go there.The situation was PERFECT. A few minutes from trams going to everywhere; a few minutes walk to the museums and the famous park; overlooking a canal; where the passenger boats stopped and a few minutes walk to restaurants and the shopping centre.The hotel itself was spacious and comfortable and offered a 'banquet' for breakfast every morning. The staff were very friendly; kind and most helpful about anything that we asked for or about.. We recommend this hotel most strongly; for anyone who wants a happy comfortable visit to Amsterdam. 230118,Chester24,08/21/2007,good location View from room 230118,sarahSouthOrange,08/20/2007,great value I was very pleased with the spacious of the room. The bed was very large and very comfortable. I also loved the modern shower. I was very surprised of the value of this hotel. I am planning on staying there again in Oct and would recommend it all 230118,TravellingManc,08/20/2007,Thoroughly enjoyed our stay at the Park Hotel We have just returned from a 4 night stay at the Park Hotel. My wife and I had one of the superior rooms whilst 2 of our sons shared one of the classic rooms. Both were more than adequately equipped for our stay.The superior rooms are recently refurbished and include all the usual amenities (the air conditioning was particularly useful as the weather was very warm). Whilst a bath would have been nice; the open plan shower was superb. The classic room was less modern but bigger and very comfortable.Despite its' proximity to the Leidesplein the hotel is surprisingly quiet. Less than 5 minutes walk from the Museum quarter and adjacent to both Vondel Park and the No's 2 5 tram line the Park is ideally positioned.Staff are friendly and extremely helpful and we are happy to recommend this hotel.Didn't sample the restaurant fayre although the breakfast was comprehensive in its' selection. Whilst there are more luxurious hotels in Amsterdam; the online price represented extremely good value; we will be returning later this year 230118,prosecut,08/14/2007,Avoid it We stayed at this hotel for one night. It was terrible; i never thought that 4star could provide such service.The room was too small and tiny; it was very very cold. Only one good thing that we didnt spend much time in the room.The room price was 70 euro per night; but when we were leaving they blocked at my credit card 200 euro plus that sum i payed cash. The staff was unfriendly; so we never come back to this hotel. I think its star rating must be as a 2* hotel 230118,JMF70,08/14/2007,Enjoyable stay at The Park We booked a 'Run of the House' Double room via reserveahotelonline.com and managed to get a very good deal including breakfast.On arrival; we were informed that they had a shortage of twin rooms (which we had been allocated) and were offered a newly refurbished Superior Room instead; which was very nice. The only downside was that the room wasn't ready and; despite being told at 12 noon that it would be ready by 3pm; it was in fact not available till 4.30pm; which was a little irritating as we had wanted to change before heading off to explore Amsterdam. However; the hotel provided some free drinks in the bar by way of compensation.The Park provides a good location from which to explore the city; convenient for the trams; canal bus etc and is within easy walking distance (5 mins) of many of the main museums and galleries.Overall; a good place to stay. 230118,Stefanosgr,08/12/2007,Average and overpised. Very average hotel in a good location. I didn't stay in a renovated room and the room quality was vary basic. The breakfast was ok but not something special. The loby bar is a positive point for the hotel. 230118,APEM,08/12/2007,City Gem After reading other comments at the travel agents we decided to book the Park Hotel in Amsterdam. Not having stayed in Amsterdam before we did not know what standard to expect.All I can say is the Park Hotel was excellent with friendly staff; spotless accomodation and beautiful food. The staff were happy to book tickets for us for any excursions we wanted and provided us with any directions when asked in a extremely helpful manner.I would recommend the Park Hotel to anyone. Excellent overall and in a great location.We hope to return ourselves next spring.A E M 230118,mmhuber,08/07/2007,I give this hotel 9/10! My husband and I stayed at this hotel for three nights this summer. We were VERY happy with this hotel! I think the reason for our great price is because the interior of the hotel is being renovated and some floors are under construction. The Good:- Nice location; not *too* touristy. Within walking distance of museums in one direction and tons of restaurants/shopping in th other direction. Also very close to several Tram lines in case you need to get to a different part of the city.- Room was very modern looking; very clean; and very comfortable. The bed was one of the most comfortable beds I've ever slept on. - The shower is AMAZING. Our room had of those downpour shower heads AND another shower head to choose from. - The hotel staff is very helpful and accomodating. We were looking for a nice Restaurant to visit one night and asked at the front desk for ideas. She gave us several suggestions; then called the restaurant of our choice to make a reservation; and gave us a map of how to get there. - The hotel restaurant; called The Inn At The Park is very tasty and affordable! The Bad: (not much was bad; really!)- Our room was on the backside of the hotel; so we didn't have the greatest of views out our window.- There is not much privacy from the bathroom shower. They are very much a part of the room; but behind this modern looking frosted glass. A little embarassing if you're using the restroom there's people in your room! : )Overall I would give this hotel 9/10! 230118,SqueezeBristol,07/28/2007,Not that impressed After having read through various reviews I decided that The Park Hotel looked a fairly decent option for the two nights that I was to be in Amsterdam. Having booked through Expedia; when a fourth member was to join our party I phoned them to upgrade one of the rooms from a single to a double. They told me there would be a charge of 拢111.00 to which I was shocked and phoned the Hotel directly who said that there would be no problem sorting out an upgrade once we arrive.When we arrived at the Hotel ( there are now 4 adults in our group ) I mentioned that I had spoken earlier to someone about the upgrade which they confirmed. Two of our party were going to share a room ( the double ) whilst myself and another colleague decided that we would spend a little extra and upgrade to a Superior room. This however seemed a little to much for the receptionist to cope with and after calling her manager for help they both struggled with the computer screen in front of them and finally turned round and said that we would all be upgraded to a double room! Not what we requested. ( and we were to be charged...no free upgrade here; not that we were looking for it ) Rather than confuse them any more I just agreed and said that I would pay the upgrade fee for all the rooms on departing. As most people feel after arriving by plane and then travelling by Taxi all you want to do is retire to the room; drop off the bags and venture out!Well the first night was hell; the double room that I had been given ( no. 153 ) was the noisiest Hotel room that I have ever stayed in. The heating pipes clattered and banged all night; there was one thick pipe that must have been supplying the whole hotel through my room; there was no heating control for the room and with the window open the noise was a little too much to sleep. In addition to this I think I was located next to the service elevator as ever few minutes there was a loud electrical hum that vibrated through the pillow.Well after no sleep and seeing that the clock said 6:30am I decided to have another go at upgrading to a Superior room. Got dressed and ventured downstairs; this time there was a different face at the reception and this face was able to give me what I had originally asked for. zzz...Better room; newly decorated and had a minibar ( ah; cold water! ) after getting up and out for a lovely walk around the Leidseplein Square area I started to itch....yes I had been bitten three times on the left shoulder and upper arm by flees. I cant say whether it was room 153 where I had initially been put or the new one ( 440 ) but it did annoy me as for the rest of the day all I was doing was itching.When it came to checking out we were all charged for the upgrades and myself I was charged twice also charged 鈧?4 for a breakfast I hadn't had and 鈧?6.50 for three bottles of water and a tube of Pringles. There was no deductions offered from the bill not that I was asking and I was just glad to get out of the place to be honest; I'm sure if it had been a different trip on a different day in a different room things would have been completely normal... 230118,nyjazzfan,07/25/2007,great value; great staff; great location view from 5th floor window 230118,bazo911,07/24/2007,Well Recommended - Excellent! Stayed at Park Hotel; Amsterdam for 2 nights and cannot fault either the hotel or the staff in the slightest. Slightly outside the busy centre of Amsterdam but for us the location was superb being close to the Museumplein and also the canal boat terminus so it was extremely easy to get about. Facilities were well up to standard; the rooms and public areas were very clean; the breakfast choice and food quality were excellent and every member of staff was extremely friendly and helpful - nothing was too much trouble. This is one hotel I would recommend without hesitation. 230118,godsgirl86,07/18/2007,Classy; Clean; The Park Hotel is beautiful and elegant; yet clean and cozy. The staff were always pleasant and helpful. My family would definitely stay there again and highly recommend to others. You will love it! 230118,RobannRugby,07/14/2007,One word sums up our stay at the Park Hotel - Excellent We stayed at the Park Hotel in Amsterdam for a short break in June and found the staff very friendly and extremely helpful. Our room was lovely and the breakfasts' to die for. We also ate at the Brasserie and in the Restaurant and the standard of food and service was excellent. We would like to revisit Amsterdam some day and would come back to this hotel; we highly recommend it! 230118,GREdinburgh,07/05/2007,Generally good (but not in a Junior Suite) I've stayed at the Park a number of times and it has improved greatly over the years and is certainly one of my favourite mid-budget hotels in the city.Its location near the Leidseplein makes it a great location for the museums and pubs; jazz bars and restaurants (so you can walk back to the hotel at night) and close to the tram network for quick and cheap journeys to the rest of the city.The hotel is generally good; everything works well and it is clean and well maintained.BUT... due to having to make a late booking I ordered a 鈥楯unior Suite鈥?which was disappointing. The room was large but due to having one tiny window in the corner it was dark and the layout made it look half built. The bathroom was a good size but VERY dark (making shaving a very difficult matter). There were three small chairs where there should have been a settee; a good bed but in a really strange place; a lack of sockets meaning you have to put the kettle on a little bed-side shelf; a TV which you have to turn around without knocking over and an overall lack of space. In fact they have somehow managed to take a decent size room and made it feel very cramped.The problem is that when the hotel was being renovated they expanded into other buildings. This room was not designed; it just happened to be the best they could do with the available space and they made a very bad job of it. Rather than classing it as a double (which would have been fine) they tried to do some clever marketing and make out this was a superior room. I feel a little ripped-off. 230118,duka24,07/03/2007,overall; a very nice hotel Our stay at the Park Hotel was quite enjoyable. Our baggage was unfortunately lost by the airline; but the hotel staff was so accommodating and eager to help us in any way. The staff at this hotel was so incredibly friendly and helpful. I went to the desk to purchase some internet time; and they gave it to me free of charge for our trouble (and it wasn't even their fault!). The hotel has a fabulous large breakfast buffet...not simply the traditional continental style. The lounge is very cozy and modern with a simple but tasty menu; and the restaurant has fabulous gourmet food. The hotel couldn't be in a better location...right on the canal; a 5 minute walk from streets and streets of amazing restaurants. On one side of the street is Vondel Park; on the other side the Hard Rock Cafe. You are so close to all of the famous museums; great shopping; and restaurants. Our room was just okay (kind of like a run-down Sheraton); but I understand the hotel is undergoing rennovations. Although a bit older; the room was very clean and the bathroom was newer. We would definitely be willing to stay here again. 230118,coldyork,06/29/2007,great hotel I received a letter asking for a read and write reviews on the above hotel. I always stay at the Hotel when in Amsterdam. It is located in the center of town and easy to get around to see different things. It has excellent meals and a generious breakfast. I recommend it to all my friend (both of them). Adam 230118,Sitara1,06/27/2007,Excellent Location! This was a fab hotel in a great location. Staff were very friendly and helpful on the whole. The rooms were clean and comfortable. We were in the heart of great places to eat and drink. If you like clubbing forget Jimmy Woo's- door staff had the biggest attitude ever- head straight to La Rumba a few min away. The music is great and the atmosphere v chilled. Best thing is we stayed til 5am and strolled over to our hotel in a matter of mins. The Hard Rock Cafe near the hotel is nice but watch out for the mice! The tram to Centraal Stn and the like is minutes away too. A great weekend and a great place to stay! 230118,tt2,06/26/2007,A nice spot Right at the edge of Vondel park; next to the Rijk's and very close to the end of the major shopping street this is a good place to stay. Highly recommend getting a bike for the entirity of your stay. You'll still get lost in the city; but you'll be able to cover more ground and find your way a lot quicker on a bike. Staff was helpful when I had issues. Room was clean and nice; great view with a balcony in mine. Front desk sells museum tickets which kept me from standing in two ques. Reasonable shuttle service to the airport; and reasonable internet fees. Very much enjoyed staying here; but really wish I had rented that bike for longer. 230118,iphireland,06/15/2007,Unusual Room Design Superior Room 230118,HamsterUK,06/13/2007,Not quite up to scratch I booked a triple room at the Park Hotel in Amsterdam; for myself; my husband and our 7-year-old son. On arrival we were shown a smallish double/twin room with an extra put-you-up squeezed in. Therewas no alternative room to be had; so furniture was removed to enableus to move around the room; and we were given free drinks. Some of the staff were delightful; very friendly (in particular the maitre d'in the restaurant. Others; however; were unhelpful (bar staff very snappy; even when not busy) and on one morning all of our breakfast things were cleared away after we had had some cereal; while we were at the buffet choosing eggs bacon - cutlery; half-drunk juice; fullcoffee pots - the lot; even though we clearly hadn't finished eating!Two days into our 4-day stay; we returned to our room after breakfastto find that Housekeeping were removing one of our beds 'to make the twin beds the same size'! We hadn't requested this; and were rather put out to find three people moving all of our things in order to getthe bed out. Over all the hotel appears tired; ceiling tiles are stained and broken; the room was very dusty and the bath seal was black with mould. We had a great stay - lovely weather in Amsterdam and enjoyed ourselves; but we would not recommend this hotel... a 3-star; definitely not a 4-star place. 230118,obriensinc,06/08/2007,Pleasant Experience Overall; a pleasant experience. The hotel is in a great location; and the personnel was very helpful. We did have a bit of a problem as an American learning the phone system; though. The restaurant within was excellent; and again; in a very good location to shopping; eating; etc. I would definitely stay there again.Ray O'Brien 230118,MagicCarpetLondon,06/03/2007,An excellent place to stay We stayed for three nights at the Park Hotel and found it to be really good. The staff were friendly; efficient; knowledgeable and helpful. The room was generally clean and comfortable. We asked for extra toiletries which they swiftly provided without fuss. We were very pleased with the location (next to Vondelpark); away from the touristy part but within walking distance of key attractions. It is also serviced by a number of tram routes. Our room was on the first floor (non-smoking) facing the street but we didn't really hear the traffic. We didn't eat at the hotel restaurant ourselves but met people who had and they very much recommended it; commenting particularly upon the friendly staff. I would only have two small points of quibble. The first was the slight whiff of cigarette smoke that we detected when settling down for the night. However; it was very slight and given some of the harsher smells coming from the Smartshops of Amsterdam; we can hardly complain! The second would be that the tea cups in our room were stained on the outside and had not been given a good wash. We could have asked for replacement cups but didn't really need them so didn't ask. All in all; a really good hotel that I would definitely stay at again. 230118,LindaLouBoots,05/29/2007,Park? Large Hotel with all the amenities across from Vondel Park. Vondel Park was closed under construction. Knowledgeable desk clerks.Quiet. Canal cruise boats across the street. Museumplein nearby. 10 minute tram ride from the Dam. A bit out of the way; so not that congested. But that's what we liked about it. There are other hotels closer to town center. 230118,Perrone,05/23/2007,great location Stayed three nights - superior suite; standard size room; fantastic bed; amazing shower (couldn't figure how to work mood lightening). Location is very good near a lot of restaurants; shops; museum and park. Paid 215 euro approx per night - Amsterdam is expensive found it difficult to get a better deal on websites for this kind of standard hotel. Also found it very easy to arrive from airport to hotel - probably much quicker than taxi/shuttle bus. Check hotel website for direction. 230118,ynot,05/14/2007,Got Euros Read On In planning a 5 day trip to Amsterdam; our main hotel could only accomdate us for 4 nights; so out of last minute planning we could find a room at the Park Hotel. Well got a nice room: very modern; sleek; and comfortable. And then the troubles began: 1). Temperature: the room became very cold and there was no way to turn up the heat. So; an hour later; the staff provided us with a space heater that warmed the room.2). Leaky shower: the shower had a glass partition from the toilet that let water leak onto the floor. We had to use 5-6 towels to mop up the mess. 3). Sewer Stench: for some reason; we notice a foulstench in the bathroom that began in the morning. Did not dare determine if it was coming from the toilet or shower. In summary; this was not what we expected for the $300 price. 230118,LarryN1,05/13/2007,I agree with other reviews but I thought it to be rather "Pricey" I agree with other reviews that the Staff and service was quite accommodating; and the location really is second to none for an Amsterdam visit.And yes they are in the process of renovating; however my room was really quite Threadbare and worn with a view of the back alley...all for $275.00 per night for 2 nights....Not quite value for money; it is not so much the amount but what you receive in return...And one would expect more than a stiff single bed; one pillow and 2 towels鈥?br/>But then location; location; location!! 230118,Marais1969,05/08/2007,Well Located and Priced At the outset; please note that I stayed in a basic room. Please keep that in mind when evaluating my description of my guest room.The staff at this hotel was friendly; which always sets a good initial tone. It is located close to Vondelpark; the Rijkmuseum and the Van Gogh museum. For some reason; I was surprised to smell pot walking to my guest room but; hey; its Amsterdam. The ominous warning on my door to double lock and check staff credentials through the peep-hole made me a little nervous. However; I encountered no trouble while at the hotel.My room was small. Not the smallest of European rooms; but pretty close. It was fitted with a single bed that was pretty comfortable. The bathroom was adequate; not luxurious but clean. The room had a safe and; all in all; met all basic needs.If you are looking for a cheap and clean place to stay; a basic room at the Park will fit the bill. You will not be spending too much time in it anyway. 230118,juniperFife,05/06/2007,Central Location We found the Park Hotel very central for all the main attractions - many within walking distance. The hotel was very clean and provided an excellent breakfast. The reception staff were first class; nothingwas too much trouble for them. Highly recommended hotel and we would certainly make a return visit. 230118,RetiredMaidstone,04/30/2007,Park Hotel; a good experience The hotel room was well serviced; the breakfast excellent and the staff all friendly and willing to help. I would recommend the hotel to anyone! 230118,ihearthomer,04/27/2007,fabulous location the accomodations themselves were not fabulous; or even great; but i gave the hotel an above average because of the location. housekeeping is horrible! they would leave our dirty glasses; and not give us new ones. our sheets were not changed until we specifically asked and then they were dirty (we stayed 5 days). the hotel is quite shabby and dated in it's appearance. the shower has a curtain that flies onto you as you shower (great pressure though). when we first arrived it was very warm as the sun came directly into the room; but there was no air conditioning to cool it off. once the sun went down; and we kept the shades drawn while out of the room; it stayed cool. but...it is right near the museums; parks; a canal; and leidseplein. the location really is perfect. we walked to heineken; rijks; van gogh; vondel park and shopping. the staff was nice and sent letters after each call to them. they did arrange for us to go to keukenhof gardens with a local tour bus. i would stay here again for the location; but i wish they would consider updating the bedding; curtains; funriture; and shower curtain. 230118,RobManCorbin,04/23/2007,Beautiful Place to Stay Great place to stay! Extremely helpful and professional Hotel Staff; and the executive room overlooking the Canal was very beautiful and spacious. Very clean bathroom with great rice milk shampoo. Very close walk to all major museums and restaurants. I highly recommend the Arans Irish Pub conveniently situated across the street; for their delicious bar-b-cue ribs; and the Pancake House for the tasty Canadian ham pancake for breakfast. If you love cats; a visit to the Kat Kabinet Museum is a once in a lifetime experience; with six resident cats! 230118,mrsgreedy,04/13/2007,Great location at the Park Hotel The hotel is well appointed and just a short tram ride from the centre of Amsterdam. We stayed for 2 nights in a superior room ; which was very comfortable. Our room overlooked the canal. The staff were very friendly and helpful and spoke many languages. Apart from a slight problem booking the airport transfer because the receptionist was new; they were usually very efficient.The hotel is situated near the Van Gogh museum and the Heineken experience. It is next to Vondelpark( which was closed at the time of our visit).The only meal we had was breakfast and it was excellent; catering for most tastes.I cannot comment as to value for money because I won this short break in a competition; so for us it was excellent value! 230118,williamcooke,04/10/2007,Perfection at the Park Hotel A one night stay for four booked through Superbreak which included overnight PO ferry from Hull. A recommended experience to anyone who has not used this service as it included free car parking at the docks which is a bonus that you normally don't get at an airport! The hotel we selected was the Park hotel in Amsterdam we found the service and hospitality here second to none. All the staff encountered spoke perfect english and were justly proud of their hotel. We selected the standard 30 Euro evening meal which turned out to be a superb 7 course banquet which is changed at monthly intervals. The hotel is situated by a canal and is close to a waterbus stop; Most of the city's attractions are within walking distance. We certainly would stay here again when in Amsterdam.Watch out for pedal cycles that come from all angles ! 230118,AriNic,04/04/2007,very nice stay We took our canadian friends to Amsterdam for a short 2 days stay. Frankly; I was a bit worried given the previous reviews; but we got an unbeatable rate on internet; breakfast included and we decided to try it; since the location is great. Problem at check-in : no parking was available but we were directed to a nearby public park. Expensive but secured. Clean rooms; fair size with a nice view on the canal. A bit noisy since there was no double glazed windows. Nice and clean bathroom. Rich breakfast. Overall; we had a very nice stay. We would definitely go back. 230118,polybius,03/24/2007,Going Dutch. This is a well managed and stylish hotel very close to the three cultural landmarks of the Van Goch Museum; Rijksmuseum and the world famous Concertgebouw. Canal tours start just over the road and there are plenty of restaurants and bars nearby.We were particularly impressed by the friendliness and helpfulness of the staff; not only as to the proactive provision of what's on information but providing and telephoning to reserve tickets etc. Outside France we tend to be dismissive of hotel food and look for the delightful little restaurant nearby. But fortunately on ourlast night we dined in the hotel and had a reasonably priced and exquisitemeal served by friendly and humorous staff. I assumed the chef was French but was told he was a Dutchman -another example of this nation's astounding talents.Around the corner in the Concert Hall direction is a street of luxury shops; to be enjoyed or avoided according to your perspective.The main centre is about a half hour walk away though for the less active there is a tram route nearby- I seem to remember it was no 5- but don't worry; the staff will advise and sort things out for you. We very much enjoyed our stay at the hub of this most vibrant city. 230118,DawsonUK,03/24/2007,No Faults; but average in most cases View from Park Hotel 230118,joemotorbike,03/23/2007,Our Amsterdam mini break 14/03/07 The Park Hotel Amsterdam is an excellent place to stay only 10 minutes from central station by tram. The building is clean rooms are spacious with unsuite ;Televison; phone also tea and coffee making facilites.It is situated along the cannal with tour boats directly facing the hotel. You can travel to the city center by canal or tram. The hotel staff are excellent ; it's freindly quiet and the staff will help in any way so your stay will be an enjoyable one. I would highly recommend this hotel and I will deffinetly stay at this hotel again. The location is right for walking to the town centre 15-20 minutes away. We have stayed in many hotels throughout europe but this hotel is up there with the best of them.Joe and Eileen Belfast; Northern Ireland. 230118,GarethlovestheDam,03/02/2007,Location Location Location The Breakfast seems a little steep- until you see one! 230118,kpkNottmUk,02/24/2007,warm;welcoming I booked the long weekend via a shortbreak website and had no contact with the hotel until our arrival;but our check-in was no problem and welcoming.It was snowing outside and very cold but the hotel and room were always beautifully warm.Our room;which faced the canal and an inner ring road;was clean comfortable and well appointed.There was no problem with traffic noise;though after a full day walking the stunning city we were always ready for bed.Breakfast was a buffet with vast choice of both hot and cold food.Situated in the museum district the whole of the city is within walking distence and the particually lively area around the holland casino is great in the evening.We never used the hotel restaurant due to the huge choice in the city.Things we enjoyed -The atmospheric bars and restaurants;The Boom Chicargo Comedy Club(all in English);Anne Franks House;The canal boat ride and don't miss the wild Ring Necked parakeets in the park adjacent to the hotel. 230118,McCloskeyIrish,02/13/2007,Relaxing; friendly all round We loved our 3 days away in amsterdam. My boyfriend (33) and I (26) arrived at the hotel at 10am where they were extremely helpful and allowed us into our room 4hours early. This was great after such an early start. However we found ourselfs in a lovely; clean newly furnished bathroom TWIN ROOM!! A romantic break in separate beds was not what we had planned. We went down to reception to discuss this but they explained we only ask but they can not guarantee??!! I will be complaining to our travel company. They did however send a member of housekeeping up to our room to place the beds together and have double sheets placed on the bed. The breakfast was lovely!!! Complete choice; you couldn't ask for anything more. Cereal; cooked breakfast (eggs cooked to your liking; fried; boiled; poached); fresh fruit; croissants; bread and jam; tea coffee - all varieties. The waiting staff couldn't be more helpful. Location was fantastic. We walked everywhere. Around the cornor from Leider Square which is busy; loads of different restaurants; bars; coffee shops etc. We walked to the dam square; red light district which were all easily accessible; van gogh museums. The canal boat trip was beautiful just like to city its self.From the airport it only costs 拢1.50 for the 20mins journey by intercity double decker train; fantastic!! We will definitely go back!!! 230118,Emsy3,01/10/2007,Excellent Me and 7 friends stayed at this hotel over New Year. I had some reservations about the hotel but was pleasantly surprised. The hotel is in an excellent location for exploring Amsterdam. The tram line goes right outside but most of the sights are within walking distance. We stayed in 4 of the hotels standard rooms; although they could do with some modernisation they were clean and comfortable if not a little small. The hotel has a nice bar for pre dinner drinks and i would recommend the Irish Bar over the road for breakfast! All in all a great city to visit especially for New Year 230118,annb1,01/03/2007,excellent service We stayed at the Park Hotel over the new Year . We had mixed reservations as we had read different reviews on this website. We were very pleasantly surprised. The room was excelent and very clean.We also felt that the staff throughout the hotel were more than helpful. We asked for additional pillows and they appeared like magic.Also on New Years evening we popped into the hotel bar for a quick drink and was then offered complimentary champagne and canapes.I have stayed at the Renaissance and the Radisson in Amsterdam and the Park Hotel was far superior. 230118,Jakesmum,01/02/2007,Great hotel! My husband and I stayed here in December 06 for 5 days. Given the mixed reviews this place has had over the months; we were a bit worried but booked it as the location of the hotel is universally agreed to be great. We need not have worried; our experience of this hotel was great! Reception staff were really helpful as were all other staff we met. Our room (an executive room on the 4th floor facing the front) was lovely - nothing out of the ordinary but with everything you would expect (tea/coffee; safe; iron; hairdryer etc). The room was of a reasonable size with a couple of chairs and a large comfy bed. The bathroom again was as you would expect from a good hotel: clean with a good shower; nice toiletries etc. The front facing rooms have a small balcony and a great view. The hotel bar is nice; with subtle lighting and again with great staff. Breakfast however is really expensive (we were on a room only deal); and while its a good spread; its just not worth the money - go over the road to the Aran Irish pub and get a better breakfast for a lot less money. From this hotel you are only a short walk to the Rijksmuseum and the Van Gogh museum - book tickets online before you go to avoid the queues. Both are excellent. We loved it here and will be going back. 230118,MysteryKlient,12/29/2006,Good experience Apart from the general quality of the hotel; responsiveness of management has been excellent: after the first night I complained about the noise; and I was immediately upgraded to a suite on the last floor; with apologies. It is rare to find a hotel that really cares about customers.You really feel supported in this hotel: they call for your taxi; they inform you of the status of your bill; in general; there's a good feeling about the place. 230118,davidLisa,12/18/2006,New rooms are great for late 20's / early 30's couples I decided to take my girlffriend away for a short break; and was pleasantly suprised by the efficency; polietness and general cleanliness of the hotel - after reading some other reviews I was expecting the worse.We were given one of the new rooms to try out - and I must say it was very stylishly laid out with a modern walk in bathroom (although privacy in the toilet was debatable between those sharing the room - but as it was my girlfriend it was fine); and comfy double bed.The noise of the trams outside can be heard early in the morning; but it wasnt bad enough to ruin our lay ins at all.also the plasma screen was nice with a good choice of channels to view (watch out if your taking kids as some of the channels show free uncensored harcore porn 24/7).The location is superb - and from Amsterdam central station its about 17 euros in a cab; but the hotel is right by the best of three squares with loads to see and do - the canel trip is directly opposite.Overall I really cannot fault this hotel from my short stay and would recommend anyone looking to treat that someone special to something a bit classier than a night in a travel lodge to definetly give this hotel and Amsterdam (its alot more than pot heads and porn) a go. 230118,jerrygomez,12/13/2006,Nice Gallery I spent some time with my family at the park hotel. The hotel is beautiful and the service is very good. The location is perfect to discover Amsterdam. The breakfast is continental and very tasty. My little daughter was playing with the staff the whole day. They really took the time to care about children. Great. The rooms are very elegant. The charming atmosphere of the historic building makes a stay very pleasant. 230118,Janetmaureen,12/09/2006,Always excellent We have stayed here numerous times over the past ten years; and it is always excellent. The staff personnel are friendly; and the location couldn't be better. The classic and executive rooms are great; and the included breakfast buffet is always good with a nice variety of food. It couldn't be a better location as it is between the Rijkmuseum and the Van Gogh and only a few minutes' walk from the heart of the city; tourist attractions; cafes and restaurants; and shopping. We look forward to returning in January. 230118,diadoxos,11/13/2006,Good but overpriced I stayed for 3 days. Good but overpriced hotel. Very good breakfast and breakfast room. Service staff not so friendly. The rooms are small. Some of them good some others disappointing. A lot of noise. In some rooms the WC are renewed in some others not. Good location. 230118,DerrenJoseph,11/07/2006,Fascinating hotel We saw all the negative reviews but we were staying there for a conference so had no choice. The key points are as follows - - Pros - Fantastic service from the front desk; restaurant staff; the doorman and even the cleaners. Everyone amazingly friendly and willing to helpRestaurant was great. Breakfast (included in rate) was extremely generous.We had a problem with our tv; and the speed of service from the front desk and engineer was commendableThe bathrooms seemed recently refurbished (over last couple years) so were quite comfortable.Location was unbeatable. Close to up-market shops; park; trams; cool restaurants (especially the Indonesian one at street level) and night-life.- Cons - All rooms were 'tired'. From the lobby; to the restaurant; bar and actual bedroom. Carpets ripped and stained. Furniture very shabby. There is no way this could be considered a 4 star on this planet. And this was after we were upgraded (another trick?) to their Executive suite/floor.Weak back office systems. Like many other reviewers; we had our reservation confused. While we were (trying to?) check in; next to us; a US hip-hop group (Dilated Peoples?) was struggling to get their reservation sorted. Even the final bill had a couple errors plus a surprise tax. Look over your paperwork carefully. ---Overall; this was a decent hotel in a fantastic location. The pros definitely outweigh the cons. These guys are trying hard. But the hotel owners are obviously reluctant to invest in some refurbishment. Hopefully if they understand the impact that poor reviews have on their bottom-line; commonsense will prevail. 230118,richfitz,11/01/2006,Dreadful This is probably the worst hotel I have ever stayed in. It was drab; dreary and depressing. The bedroom was a disgrace. It looked as if it had been furnished from a clearance sale; right down to the old wooden wardrobe with a massive total of six hangers for two people. Even the pot plant had lost the will to live. The bathroom fittings were old and did not match; and the bath was marked with cigarette stains. Lovely! The room was accessed by what appeared to be an old service elevator which; when it was working; went as high as the fourth floor. We were on the fifth.On the one occasion we tried to eat in the hotel; we gave up after being ignored by the serving staff; even though there were almost as many of them as there were customers.A truly miserable experience altogether. 230118,Essaouira,10/16/2006,Great location I have just got back from my first visit to Amsterdam. What a great city! The Park Hotel is within walking distance of all of the major attractions (as long as you are reasonably fit). We had a few nights out on the town and walked back to the hotel in about 20 - 30 minutes. We got lost a few times but everyone seemed very friendly and keen to help the lost tourist!I had read some of the other reviews about this hotel before I booked it. Some were quite negative but as far as hotels in European cities go I think this one is great. The staff were very polite and friendly. Our room was clean and had a great bathroom with a power shower. The bed did have a bit of a dip in the middle but after a few nights on the town can't say I noticed anymore.....! You wouldn't get anything this good in London at this price.There are lots of restaurants and bars close to the Hotel and there are trams nearby. We really enjoyed our stay.Soon after we arrived in Amsterdam we saw a walking tour of the red light district mentioned in a free magazine. It told us to meet the guide outside the Victoria Hotel across from Central Station at 8pm. We went along last Friday and it was great. The guide was excellent and gave some history of the area. We went down narrow alleys that we wouldn't have dared to without a guide! I would highly recommend the tour for anyone; particularly women who might otherwise feel uncomfortable going in to the red light district. 230118,BeckyPhillips05,10/02/2006,Fab Hotel Stayed here for 1 night on 30th September 2006. Hotel staff were very friendly and although rooms were quite small they were clean and had everything you need. Bathrooms are gorgeous with fab power shower. Trams run until about 12.30 so you may experience a little noise outside but apart from that everything was great. If you are taking kids please hide the remote control.....i know its amsterdam but the 'adult movies' are the norm over there. Location was fantastic - walking distance to all atttractions. 230118,ord,09/24/2006,A fab Hotel We arrived back today and I wouldn't hesitate in using this Hotel again. The location is excellent right next to the Vondel Park; canal cruises and Hard Rock Cafe. We went with friends and two teenagers and we all had a great time. It was also in a more upmarket location but close enough to walk to seedier areas. The staff are very friendly from the Reception to the cleaners; we loved Amsterdam. 230118,Devonfan,09/18/2006,Where did they get their 4 stars? Arrived in morning having left home at 3.00 a.m. to find room not ready for us. Receptionist utterly unhelpful. Kicked our heels for about an hour; wasting time that should have been spent at the RAI; before chambermaids finished cleaning the room. Tiny room and not clean. Three sachets of decaffeinated coffee; one proper stuff! Not good after a 3.00 a.m. start. Food good although breakfast very expensive. How can a hotel with such small rooms and surly reception staff possibly be 4 star? 230118,JD1999,08/24/2006,Great hotel and location We had one night here in March 2005. We paid about 拢55 each at the time of booking and on arrival; we upgraded to a Club room at half the normal upgrade price. The room was small; but couldn't be faulted. The facilities were great.Because of a fire at the nearby Rijksmuseum; we were advised to stay inside the room with the windows closed as they thought the smoke might have been toxic. Because of this; we decided to order room service; which was a little pricey; but very good.The following morning; we went down to breakfast; which was included in the price of the room. We took our time over breakfast; which was very good and included a large selection of cereals; breads; fruit etc. As the time approached for the staff to stop serving breakfast; one of the staff came round to everyone in the restaurant and told us that they were about to clear the food away. They said that if we wanted any more breakfast; we should take it then. That's never happened in any of the other hotels I've stayed in; the staff have just cleared the food away.Park Hotel is in a great location. Just across the road is one of the canal boat tours; the tram stop to Centraal Station isn't too far away; Vondelpark is just at the side of the hotel. After the canal cruise; we walked towards Dam Square and Centraal Station; had lunch and then took the tram back to the other side of the park and walked through the park and back to the hotel. 230118,petestars,08/09/2006,The internet 'good value' rooms are lousy I had a bad experience cause our room had a communication door with the room nextdoor and our neighbours spent their time doin strange noises; banging the door and smoking dope which almos intoxicated us;;;Awful. The hotel is well placed; but the rooms and the beds need an updating. The staff was correct but I didn't like being secured 115 euros from my credit card for 'possible' expenses. It's a mistrusting policy. 230118,gacman17,08/03/2006,An overpriced disappointment! Booked this hotel via Continental. Stayed two nights in June 2006. Was very disappointed to find they had dropped the Le Meridien brand; but wonder if it wasn't the other way around! I paid 鈧?169 per night (over $200/night) for a room with two skinny single beds. Unfortunately Amsterdam in June is well overbooked and didn't have much choice. Needless to say; that price didn't include breakfast. Also housekeeping NEVER changed my towels/sheets despite repeated requests at the front desk. The desk also forgot about my wakeup call which I requested in person. The street noise was also very loud until the wee hours and they wouldn't let me smoke in the room! The staff seems to have given up on making this place hospitable. So why bother staying here? Until this place is overhauled; look elsewhere. Two stars at best... 230118,ATripAdvisorMember,07/17/2006,Disappointing Several problems found on the hotel (we stayed in room 451 facing the roof of the hotel):- We booked the hotel from Portugal through a travel agency. There was no info about diferent rooms; no info about diferent prices or even no info about diferent features of the rooms.- At check in they gave us a; what they called; standard room; that means it has no air conditioned; no locker and they are tiny rooms.- We complaint at the reception and it was told us that we could have a; what they called; executive room for an extra 50 鈧? Or else we had to stick with our tiny; dusty; hot room.- We took a look at the new room... it doesn't worth the 50鈧?per nigth; but what the hell; we took it.- The beds were terribly uncomfortable. One of them had a big whole where should be the mattress.- They left dirty towels in the bathroom in 3 diferent days. In the first day we complaint; but nothing was done.- On the last day; even a ripped towel was left on the bathroom- The room was extremely dusty.- The shower switcher was broken and always fawlling off.- The eyespy on the door was covered with paper left there by previous guests. There was a warning on the door that says always look through the eyespy and be sure when you open the door. The room service is always confirmed by phone. This doesn't give the guests any security warranty.- In the breakfast when it is near the closing time for the breakfast buffet the waiters make some ultimatums to the guests: The buffet is going to close in 10 minutes. If you want anything else you have to go there now and take it from the buffet.- We found in 2 or 3 days all the dirty towels from the rooms through out the corridors on floor. No wonder if they get dirty....- In the breakfast buffet; on the last day; the ice used to keep the fruit cold started melting e falled on the floor. The maintenance was called right away. No problem until here. The problem starts when some of the waiters start trying to dry the floor with the table towels.Has a conclusion:If i was expecting to stay in a youth hostel all this things were minor problems. But we stayed at a 4 star hotel; on a called executive room. From my point of view this is unacceptable. I agree with one of the reviews here; the hotel deserves a 2 star at the most. The location of the hotel isn't everything. The city has very good public transportation. It is probably a better choice to stay in a hotel outside the city center and use the tram and other public transportation. 230118,mgb60640,06/22/2006,Expensive Dump Park Hotel from the canal 230118,worstnightmare,04/19/2006,disappointed in the park Booked this hotel as a surprise to take my boyfriend away for his birthday but on arrival was disappointed. Had booked and recieved confirmation for a double room with canal views. On arrival was given a very small twin room on the first floor over looking a roof! When i went back down to reception they said there was nothing they could do and were quite rude. They said that they didn't have to give us the room we booked and were even entitled to put us in single rooms if there was no twin room available. I was offered a double room at an extra 60 euro per night which i went to see and it was tiny so i declined. This hotel is in a great location; however and is within walking distance of everything; which attracted me to it in the first place. House keeping barge in un announced early in the morning with their master key so be sure to put up a do not disturb sign if you want to sleep. Great pity about the service cos this hotel is well located and could be very good 230118,yvesp,04/18/2006,Good HotelExcellent Breakfast Stayed for 4 nights with my partner and we were given a room with twin beds when we had booked double bed. Receptionnist was excellent - could not move us the first night but arranged for our luggage to be moved the second night. Were given a great room with an excellent view over Amsterdam and the canal. Booked this hotel because breakfast was said to be good. Was not disappointed! The hotel itself is a bit tatty and needs a refurb but the staff were all very friendly and helpful without exception. Would stay again at that time of year - prices are attractive but it is a bit expensive later on in spring or summer. The location however is excellent. Definetely worth considering!! 230118,RonfromBrooklyn,04/09/2006,Superb Hotel - Deserves 4-Star Rating We spent 6 days at the Park Hotel; from 30 March to 5 April 2006. Came from the airport at 9:00 AM after an overnight flight and check us right in. Location is superb; near the museums. We had a large room overlooking the canal with 2 comfortable chairs and a queen size bed. Fresh fruit and sparkling water in our room each evening. Great breakfast. Attentive and friendly staff. Would stay there again when in Amsterdam. 230118,BettyP,04/06/2006,Friendly staff; good location My husband and I stayed at the Park Hotel Mar 27-30. We were very pleased with our stay. Upon booking the hotel; we requested a double bed; but upon arrival we were given a first floor room with 2 twin beds. Although the room was adequate; it was not 4 star and not what we requested. When we went to the front desk they said that they could not change our room that night but would for the next 2 nights. We were switched to a larger nicer room with a king bed on the 6th floor for the last 2 nights. We even received a lovely letter of apology. This kind of service is appreciated. The breakfasts were great; lots of variety; everything was fresh and tasty. The location was good; right near a canal stop; 1/2 block from the Rembrandt museum and within walking distance of stores and restaurants. As a travel agent I would recommend this hotel. 230118,ATripAdvisorMember,03/21/2006,Excellent Location and Hotel .. We really enjoyed our stay here .. Good size; really clean room; very friendly staff; nice breakfast; good bar .. great value we thought. We didnt eat Dinner at the Hotel Resturant .. so I have no idea what this is like.The Location is brilliant; right next to the museums ... and with plenty of bars and diffrent types of resturants across the canal. .. There ars 2 very regular trams (every couple of minutes) that run right to the central train station and the middle of the town .. The canal cruize goes from just outside the hotel .. recommend you take this .. its good fun .. Whenever I go back to Amsterdam I'll stay here again .. 230118,ATripAdvisorMember,03/05/2006,Amazing How can the Park Hotel's location be any better? With the canal; Vondel Park; casino; Hard Rock Cafe; and museums all so close; how can you not love it? The bar downstairs was nice; as was the room. I've been to 3 continents and 12 countries; and this ranks among the top 3 places I've stayed at. Oh; and its being in an amazing city doesn't hurt either. 230118,ttboydubai,02/24/2006,Fantastic Place I stayed at the Park Hotel for a 3 days business trip. It is in an ideal location; I walked absolutely everywhere from the hotel; it is very central.The Staff was very friendly; keeping my bags with them for the last day was not a problem. They even sent me a thank you letter later on in the mail for my business. It was a nice touch.Fantastic Spacious and Modern washroom. Why not 5 stars? I think the only thing holding it back was perhaps the room decor (mostly just the conforters) are a bit old school; but other then that A+++ You'll be hard pressed for a better hotel for this price; I will definitely come back... 230118,brisbaneboy,01/31/2006,Great value in a perfect location! This hotel is perfectly located; a short walk to anything a visitor to Amsterdam would like to see really. Close to various museums; squares full of restaurants; a lovely high-end shopping strip (I can recommend Shoebaloo if you are looking for well priced designer footwear) etc etc. A little further; but still within walking distance; is the Red Light District if that is your thing. I won't rave about the decor as there is nothing to rave about; it is a fairly typical 4/4.5 star hotel setup. But there is nothing to complain about and the bathrooms are quite nice. I was also very pleased that my hotel room in Amsterdam overlooked a canal!Our booking was made through Expedia - and I must say; for the price (under 50 pound per night) this hotel was EXCEPTIONALLY good value. 230118,MissSwissy,11/22/2005,Great Base The Park wasn't my first choice; but getting a decently located hotel in Amsterdam for under 拢150 a night is pretty tricky. I advise you all to do your research and book as early as possible - Amsterdam isn't a last minute city. I stayed over with my sister - the first time in the city for the both of us - and I was more than happy with the location we found ourselves in. It's easy to get into the centre; and just next to a beatiful park (wish I'd taken my skates!)Handy for trams and the waterbuses. The hotel itself is nothing special - our standard room looked like an urban grandma's version of country style decorating; without the knicknacks. The room was clean and had everything we needed; the staff were exceptionally helpful. Would book again if I wasn't looking for a romantic weekend. 230118,BernieG,11/02/2005,Clean and decent value We stayed at the Park in April (Tulip season). The location was convenient and the hotel was offering a special room rate at the time. The only complaint here was that we had requested connecting rooms when booking but found none to be available. Other than that; our stay was nice; with an included and bountiful breakfast each morning.Next door to the hotel is an excellent Indonesian restaurant. Having travelled to Amsterdam many years ago; I was looking forward to reacquainting myself with that type of cusine; as Indonesian restaurants are quite rare in the states. I was not disappointed.All agreed that we would consider staying here again should we return to Amsterdam. 230118,rachelbsn,10/12/2005,Friendly staff; great location My husband and I stayed at the Park Hotel and enjoyed our time in Amsterdam. The hotel is in a great location! The staff was so friendly and helpful; and our room was above average; considering the norm for hotels in Europe. The prices were high; but the location can't be beat. 230118,ATripAdvisorMember,10/03/2005,top location...friendly staff...great value We just had a great stay at the Park Hotel in Amsterdam. This hotel is really in the best location of the city. All the museums; canalboats and best shopping just around the corner. Furthermore excellent equiped rooms ( love the tea coffee making facilities ) and especially very friendly staff. To be short; great value and all you need for a pleasant short-break in Amsterdam. What a fabulous city indeed! 230118,ATripAdvisorMember,07/25/2005,Very Good Hotel I stayed at the Park Hotel in Amsterdam; and in my opinion it is a very good hotel; and normally I stay in 4* or 5* hotels so I know what standards to expect from a 4* hotel. To be honest we were put in the Park Hotel by accident because of a booking error but I'm quite glad we did because we had a great time. Amsterdam is a brilliant; quirky; and unique city and Stadthouderskade; where the hotel is located is right near Vondelpark; and also the museum quarter. It's well away from the red light district and is on the nice side of Amsterdam. It's right near one of the canals and you can hop on a canal barge more or less right outside your hotel! The views of the canal are fantastic; but you have to be careful to try and get a canal view because at the back of the hotel all you can see is buildings. Contrary to what was said in another review; the beds aren't any lower than other beds in hotels and the rooms are cosy and attractive and the fact that there are tea and coffee making facilities is absolutely brilliant! The best thing about the hotel is it's breakfasts (there's everything!) and it has a warm and friendly atmosphere. In fact Mrs Warboys off One Foot In The Grave was staying in the hotel at the same time as us (so it can't be bad if somebody off the TV is staying there!) And trust me; it isn't... if you choose to go to Amsterdam; the Dutch people are amazingly friendly and so are the hotel staff! It's the best hotel in a city location that I've stayed in! 230118,lass,06/29/2005,We'll be back... My wife and I moved to The Park Hotel Amsterdam after a couple of days in a nearby hotel we could not stand. We found the hotel to be everything we could ask for. The front desk staff and doorman were nice; when we reported a problem with the light in our bathroom a very courteous maintenance man fixed the problem within minutes. Our spacious room faced the canal and Hard Rock Cafe across the street but was quiet nonetheless. We paid 150 Euros (about $180); which included an expansive breakfast buffet of hot and cold foods. We'll definitely stay here the next time we're in Amsterdam; which we hope will be soon. The city and its people are so charming. 230118,ATripAdvisorMember,04/03/2005,Great But No Cigar I stayed at this hotel back in 2002 for my 2nd visit to Amsterdam. On arrving i was really impressed. The reception was really nice and the staff were really helpful and friendly.The room was clean and of decent size and in my view good value for money.However the bath was way too small. If your 6 feet tall forgot it. Also the connecting door to the room next dor was paper thin. You could here the occupents next door talking for god sake. Also didn`t help when they got up to leave at 4am the next day :-(My last grumble was that housekeeping staff started at 7.30am!!!.On the whole i would give this hotel 3 out of 5. A vast improvement on the Hotel Atlanta which i stayed at in 2001 but not as good as the Hotel Amsterdam De Roode Leeuw where i stayed in 2003.I will be staying at the NH Schiller this May so will write a report to see how they compare.RegardsRyan K 230118,LindaSeattle,04/01/2005,Friendly staff; but..... My family and I booked three seperate rooms in the new wing. When we arrived; we were told that section was for some reason closed and we were booked into the older section of the hotel. The rooms were extremely small and cramped and the beds very low to the ground and smaller than a normal twin sized bed. The pillows were lumpy and uncomfortable.On the plus side; the hotel staff were all very; very friendly; the location was excellent and the breakfast buffet outstanding. 230118,ATripAdvisorMember,03/25/2005,Terrific location; great room We just returned from a trip to Amsterdam and really enjoyed this hotel. We upgraded to the Executive room upon arriving and loved it. King size bed; balcony overlooking the canal; and - this is the best - terrific bathroom with big tub. Truly enjoyed chilling in a big bubble bath (thank you Lush) every night. The staff was very friendly and helpful. Only one minor complaint - there is no wirless internet access. From the write up on hotels.com we expected it but it wasn't there - a bit deceiving.Besides that one small tribble it was a very pleasant experience. The location is ideal - the Leidsplein is only a 5 minute walk and there are dozens of restaurants there. Also within 5-minute walking distance are the Museumplein and PC Hoofstaat - chic shopping area. Walk about 10 minutes to hit the Albert Cuypmarket. This is not on top of the Dam (Square) or Red Light District but if that's where you plan to hang out then simply take the 1; 2; or 5 tram then walk for a few minutes. 230118,ATripAdvisorMember,01/26/2005,Very Good; excellent value The location of this hotel is superb - right in the middle of everything; and opposite the brilliant Casino. The lobby was average; reception staff friendly enough - we had 3 adjoining rooms overlooking the canal; no problem; even though we were on a cheap offer through expedia. The hotel rooms were of average size; excellent clean bathroom; although all of us agreed that some updating is required as the interiors are getting on a bit. All in all; a good stay - would give this 7/10. 230118,ATripAdvisorMember,01/11/2005,Club rooms more than adequate Hubby and I have just returned from a two-night break in Amsterdam. Stayed at the Park (great deal booked very last minute through Last Minute!) As per other reviews the Park is in a great location and is convenient for trams/canal boats. We initially checked in at approx 14.30 hrs and were offered a free upgrade to a club room providing we could come back at 17.00 hrs. Bell hop took our luggage and we took off for a whistle stop tour of the sights. Later when we did check into our room we were perfectly happy with its facilities and standard of finish/decor. We had a 6ft double bed (although matress could have done with replacing) topped with a duvet. The bathroom was clean and bright with granite vanity top; great shower and spotlessly clean shower curtain and all the usual toiletries including shaving kit and disposable toothbrush/paste and plenty of large white towels (with not a hint of stale cigarette smoke). The room had a small balcony; over-looking the canal. Duty manager called by on the second day to check if we were happy with everything or needed more towels(?) Although they describe this room as Club I would expect this level of finish/decor to be standard for a 3+/4* hotel of a reputable chain. Had we been allocated a Standard room this review might not have been so favourable. No complaints with their Club room though! 230118,ATripAdvisorMember,01/05/2005,Park Hotel My boyfriend and I have just returned from this hotel iver new year (Dec 31st to Jan 4th.) After booking it in september we were a bit wary of the hotel after reading several really bad reviews about it. We are used to nice hotels and having stayed at the Crowne Plaza in the city centre we thought The Park would be a big let down.When we arrived; the reception was very modern. We got to our room and it was perfect...just what we wanted except twin beds instead of a queen bed we had booked. After complaining to the reception staff; they advised they had a room coming available the next day with a queen bed in. When we went to get the key to this room they had upgraded us to a club room. The room was quite big with a massive bed; balcony; television and a gorgeous marble bathroom. We visited the bar a few times and the staff were really friendly; they have really cosy couches too. We have both said that we would definitely stay in this hotel again; perfect location just 2 minutes from Leidesplein; Hard rock cafe across the road and an Irish bar and the largest casino in Europe. They also gave you free entrance into the casino. Brilliant hotel!! 230118,LERuth49,12/22/2004,Great location with nice breakfast in a good basic hotel I read the reviews of this hotel after I had booked it in a package. I was wary of what awaited me. It was a great basic hotel. It could not have been in a better location. It is near a major transportation stop. It faces a canal. It is even across from the Hard Rock Cafe. People like to criticize the Hard Rock but for families; it is a place with a predictable menu and drinks that can be refilled. The Rijks Museum and the Van Gogh Museum are a short walk away. Behind the Park is the elite shopping street for Amsterdam. A short walk to the front gets you to the Leidse Square and a good location for drifting through some of the best and most convenient shopping I have experienced in Europe. It might not be the Ritz but when we travel to Europe we look for clean; convenient; near transportation; and a breakfast other than just stale bread. The Park fits our bill. I would definitely use it again. 230118,ATripAdvisorMember,11/23/2004,In No Way a Four Star Hotel This hotel is really not what it claims to be.It has ended up as part of Le Meridien as a result of their various mergers/demergers but it is in no way of international 4 or even 3 star standard.Reception were friendly and efficient but the decor is very dated and the rooms are horrible - small; tatty; very badly furnished. Even the bed would disgrace even a modest hotel.Le Meridien should either sell or sort out this hotel. At the moment it lets down their group.Location is good so if u get a VERY cheap rate u might risk it for leisure. But after a hard days work you will want somewhere better than this which is barely of tourist class.Must do better. 230118,slinky09,11/19/2004,Don't stay here for business Foolish me; searched the Le Meridien Web site for a convenient hotel for two nights in Amsterdam. Booked what was advertised as an executive room for E185 a night. What a disappointment ... check-in was awful and disorganised; the room was the worst part and they should be prosecuted for using the term executive. Only one telephone line that was no where near the desk; no internet conneciton; they charged for local calls that were supposed to be free. The general state of the room was shabby and it was very small.For location it's OK; but in every other respect (apart from the friendly barman) a disappointment - particularly hopeless if you need to work! 230118,ams,11/09/2004,Distinctly Average Having read the posted reviews; I was somewhat anxious about staying at The Park Hotel. I can only reiterate what others have said: it is certainly NOT 4*; particularly if you are used to North American or British 4* hotels. The standard room we had was adequate but small and would scrape a 3* rating in other countries; while the club room was better; but still only what one would expect of all rooms in such an establishment. We had a problem with very lightweight and unattached bathroom ceiling tiles lifting and the bathroom door opening spontaneously when we had the window open (central heating was stifling) and the duty manager did her utmost to help; finally accepting defeat and offering a room upgrade for our subsequent final night (the hotel being full to capacity and only a very smoky room was our other option). The location is ideal and is only a very short walk from a tram stop served by lines 1; 2 5 which terminate at Central Station. We also encountered staff who could not advise on where to buy a tram strip ticket in the evening: we were told the (closed) tourist office was our only option; while a nearby newsagent sold them.In all; a perfectly decent place to stay; provided you're not planning on spending too much time in your room. I would return; but only if I knew that Le Meridien had engaged in some upgrading of facilities. 230118,steveburb,11/08/2004,Hotel good; but bedroom not 4* My wife and I spent two nights at The Park Hotel with another couple; and had a great weekend trip; the hotel is in a good location for all the interesting places; it has excellent friendly service; and all the communal areas;(bar; restaurant; etc) are very good. The bedrooms we had were very disappointing; they were clean; but very dated and small; if we had been staying any longer than two nights; we would of asked for a different room. In short; a 4* hotel but 1* bedrooms. 230118,KaGu,11/06/2004,Disappointing We stayed in May; and had booked a Club room; which turned out to be very ordinary; and a disappointment. If that is Park Hotel's idea of luxury; I wonder how the standard rooms must be like.I do agree with the other TripAdvisor users who say that this is no four star hotel.Location is very good for the Reichsmuseum. Front desk staff was okay; but had no knowledge when we asked about train communication for our departure airport. All in all: Stay somewhere else. 230118,ATripAdvisorMember,10/27/2004,As somewhere to lay my weary head; it was absolutely fine! I had decided to visit Amsterdam again. What a fabulous; and fabulously entertaining city! Last time I went; about three months ago; it resulted in a somewhat euphemistically pre-anaesthetised broken ankle. This time; I determined to keep myself just that little bit more sober. I booked flights and then turned to the infamous Priceline in order to book accommodation of some sort. For the centre of the action; you really can't do an awful lot better than the Crowne Plaza City Centre or; say; the Golden Tulip. For the Leidesplein; Rijksmuseum and a spot of culture; you'll certainly enjoy the Park hotel. And that's exactly where I was allocated. There are a load of very decent hotels in this particular region. Don't get me wrong - I adore art. The Rijksmuseum; next door; is; however; apparently closed for the next 18 months or so due to major refurbishment and my agenda meant that planned entertainments - nothing terribly untoward; you understand - meant a tram ride into the real centre. Tram lines 2 and 5 will certainly do the trick. I messed up; however; and ended walking both ways. Probably 20-30 minutes. No real problem. I'm amazed at my sense of direction. I needed it! I'd hunted down 5-star hotels on Priceline. No luck. Similarly; I fruitlessly checked out their selection of 4-star hotels. So I opted for the 3-star level; and got a night at the Park Hotel for a very decent rate of 拢45 per night. Something of a steal as; for once; I would actually take issue with the 3-star rating. If nothing else; the rating is certainly somewhat marginal. Located next to one of Amsterdam's canals (where you can buy tickets for canal tours) it is an impressive building and I entered through the revolving door to find that the reception area was spacious; reasonably luxurious and well-staffed. It was a quiet and peaceful haven. The receptionist really could not have been much more friendly nor helpful and it was not long before I had the key - and it was; indeed; a proper key - to room 221. I also had a welcome letter given to me; inviting me to enjoy a half-price breakfast in the morning. The offer price of 9.50 Euros would have been an exceptionally good deal if I had not preferred the alternative option of a post-very-late-night-lie-in to the American buffet breakfast that was on offer. Check-out time was 11:30am and I just about made it! I had a meeting with some friends and despite hunting down the venue the night before; could I find it? Nope! Probably because it had actually closed down two years previously. But soft! We did meet up. After checking in; at any rate; I was offered help with my luggage; but I was only carrying a small case and; having declined this; was pointed in the direction of the lift. The bar and restaurant; which I passed en route looked really welcoming. In Amsterdam; however; I think that there are better places to drink than hotel bars; so - for a change - I can't share my experience with you. I used neither. They did; however; look inviting if that's your thing; and the menus were interesting. Room service was also available 24 hours per day. I reached the lift. It was at this point that I realised that I was not staying in a terribly modern hotel. I pressed the button to summon the lift. It arrived. The doors don't slide open like in any normal 20th or 21st Century lift - nope - you pull them open like a room door and step inside. Select your floor and up you go - no internal door at all; just watch the wall slide down below you! Stand back! I've seen this once before in a budget hotel in Prague; and was truly amazed to see it again. Still; it got me safely to the second floor and my room was only a few steps away. I unlocked the room and ventured inside. I worked out how to use the lighting. Interesting room - yellow painted walls and blue carpeted floors; with two single beds pushed together to form a double. These were extraordinarily low-level and very soft. They actually provided a great night's sleep; I have to say. Standard hotel-issue remote-controlled TV with personalised welcome screen. The bathroom was reasonably large; was white and was spotlessly clean. The toiletries were decent; and the bath / shower combination was efficient; plenty of hot water. I just don't know how to sum up - it was very comfortable; and it was certainly more than adequate. It was; at the end of the day; somewhere to lay my rather weary head; and it was clean; comfortable and moderately luxurious. There was 24 hour room service. That's all you need in an Amsterdam hotel - in fact; it's probably more than you need. What probably stops me raving about the place is simply the fact that it just struck me as being somewhat tired. The reception area had an air of elegance about it yet; once out of the lift; the place had a certain shabby feeling about it. A water pipe; for instance; ran down the wall of my bedroom. Small point; but I just don't like to see such visible plumbing in my hotel room. Perhaps I'm just too picky! Check-out in the morning was friendly and efficient. Yes - I'd happily stay there again; but there are certainly better places to stay in Amsterdam - if only for the location. If you're more intent on doing the Art thing; however; this would certainly be a contender. Priceline have it down as a 3-star. Le Meridien have it down as a 4-star. I'm finding it quite hard to judge; to be honest. Customer service gives it a definite 4. The somewhat jaded fabric of the bedrooms leads me towards a 3. As a place to stay; well - it was more than adequate and I couldn't complain at the price; perhaps a star-rating is irrelevant - which is a cop-out. I guess that; whilst it would never be my first choice in Amsterdam for a variety of reasons; it suited its purpose pretty well and I've no real right; or need; whatsoever to complain. 230118,ATripAdvisorMember,10/07/2004,major works outside the Park Hotel Amsterdam We stayed at the Park Hotel Amsterdam from 2nd Oct to 5th October last. We had read the reviews on Tripadvisor and as a result decided to upgrade our room. This cost an extra E105 for the 3 nights. The street outside the hotel is completely dug up with major works being undertaken at the front of the hotel. We felt we could have been told this when we spoke with the reservations clerk. She had no problem taking extra money from us for an upgrade but did not advise of the works being undertaken. We found the staff very helpful and the hotel good - though not 4 star. It is a little far away from Dam Square - 20 minutes walk but located in a nice place if you do not wish to be in Dam square every evening. Plenty restaurants and bars around. 230118,minsagin,09/25/2004,An excellent hotel Have just stayed for 2 nights at this hotel. I was with a disabled friend and we both enjoyed our stay there. Position was excellent as it was minutes away from great shops; museums and canal trips.Front line staff were ALL helpful and extremely friendly; in fact NO member of staff let the hotel name down.A very good experience. Some areas of the hotel need upgrading but nevertheless I would recommend staying here 230118,ATripAdvisorMember,09/09/2004,Nice Stay at the Park Hotel We had a nice 3-day stay at the Park Hotel a couple weeks ago. We got a good price of $150 U.S. per night for a club room double through expedia.com. However; we were upgraded at no cost to a two-level suite due to some apparently unanticipated need to close a wing of the hotel (they never told us why). Although the suite was very nice; we were still a little bothered because it had only one bed (we needed two) and it did not have air-conditioning; which the club room we booked was supposed to have. To apologize; the management sent us a bottle of wine; which was a nice gesture.Overall; it was a comfortable hotel with all the amenities; although it's a little worn around the edges. The front desk staff were very friendly; with the exception of one sourpuss. However; they gave us misinformation on two occasions; regarding the opening hours of the Rijksmuseum and which tram to take to the Resistance Museum. The location is excellent -- the Rijksmuseum and Van Gogh Museum are right around the corner; along with trams and buses to the city centre. There is massive road construction going on outside the hotel and expected to last for at least a year; but we didn't hear any noise from it during our stay. Overall; we would recommend the Park Hotel and would stay there again. 230118,ATripAdvisorMember,08/10/2004,Not 4 star quality My husband and I stayed at this hotel for two nights in August. FIRST; we were given a room with two twin beds; we had reserved one larger bed. When we wanted to change rooms; we were told the hotel was fully booked and they would put the beds together. The room was dreadfully hot (at least 30C) with a small window that wouldn't stay open. Also; the small bathroom was difficult to move around in and the shower head only dribbled water. The SECOND night we were able to move into another room. This room was much better. We were able to open the balcony doors to allow a cool breeze. The bathroom was large and newly remodeled. The hotel is in a great location. The Hardrock Cafe; Boom Chicago and loads of pubs are nearby. Also; the Van Gogh and Rijks Museums. The canal bus stops in front of the hotel and the tram stops are close by. Its not 4 star quality but if you are looking for a place to lay your head look no further. 230118,lass,08/05/2004,Bad eggs and ear plugs Myself and two friends stayed at The Park for 2 nights in August. It was a very disappointing experience from an accommodation point of view. My friends requested a room move on day 2 as they could not sleep at all due to the noise from the street below and lack of air conditioning (their window was tiny). Their request was granted but their sleep was further prevented by noise from adjoining rooms and from rooms above/below -the walls are paper thin. If you do stay here; take along some effective ear plugs as you'll be needing them. Most off-putting of all was the smell of bad eggs that permeated the corridor early in the morning - it was possibly a stray stink bomb. The hotel overall is functional but impersonal. I agree with the other reviewers in that it is certainly mis-placed as a four star -it is possibly a 2 star at most. Very over-priced indeed. 230118,ATripAdvisorMember,07/05/2004,4* my hat ! My partner and I just returned from 2 nights at the Park Hotel and we were very disappointed with the hotel considering what we paid for it. I don't know how they get away with marketing it as a 4*; more like a very average 3* as it's very drab and dreary. Breakfast was EUR19.50 which is a joke; the cooked breakfast was awful and neither of us ate it.Anyway this hotel is definitely not value for money and we won't be staying there again. 230118,frano429,05/21/2004,Great Stay at the Park Hotel Had a great three-night stay at the Park Hotel in Amsterdam in April 2004 following a few days in London. The hotel is situated right on a canal and next to Vondelpark. At first we were put into the old section of the hotel and the rooms were VERY small; but we requested to be moved and the hotel management then switched us to the new section where the rooms were much larger.They were quite comfortable and had all of the necessities--cable TV; direct-dial phone (so I could hook up my laptop); coffee-maker; nice bathrooms; etc. The food was also good and we usually had room service in the evening rather than going out since we enjoyed the vegetarian pizza and caesar salad!The location was also convenient as it was only a few minutes to the Van Gogh Museum; the Rijksmuseum; Leidesplein Square (very cool restaurants; bars and coffee shops--we enjoyed the Bull Dog Cafe); Vondelpark; and many nice shops.Walking to Dam Square only took about 20 minutes so that was nice also; but when we were lazy; we walked over to Leidesplein and hopped the tram. Be careful of the trams and bikes!Overall; it was a great stay in one of my favorite cities and I'd definitely return to the Park Hotel--to the new section anyway! 230118,magfarl,04/23/2004,location fabulous The hotel is in an awesome location-that is the best thing about it. I was there with a group of friends; and I stayed in the older portion of the building. Room was small; but adequate-no great view; but it was nice to have 2 balconies. Some friends stayed in the newer side of the building-their room was smaller; but they did have a view of the canal and city. I liked the hotel; thought the staff was very pleasant. Bottom line is; how much time are you going to spend in the hotel anyways? It was clean and served it's purpose-a bed to sleep in; a shower to bathe in. The rest of the time I was out exploring this facinating city; and the location of the Park Hotel made it very easy to do this. 230118,BrightonBelle2,04/11/2004,Had to make a fuss First room we were shown was extremely shabby dirty plus the bed was extremely small we had booked a queen size over the internet. I called reception they were rude unhelpful so my partner went down to make a fuss. We were shown a second room; a triple with a double single bed advised to push them together to make a queen size bed! As this was unacceptable to us we made more fuss and were eventually offered a club room upgrade. This room at least was 4 star standard but still had problems (the hairdryer did not work and the plug on the keetle looked unsafe). Despite the fact that the location was good I would not stay at this hotel again as the initial disagreement with unhelpful staff took the shine off the first day of our holiday. 230118,fishgod1010,03/27/2004,I just returned from 2 nights stay here. I just returned from 2 nights stay here. As stated in all previous reviews; try to get a room in the Executive area - as this has been refurbished. In the older part of the hotel; the rooms are a bit run down. Not too bad; just a below average. The location is great. 230118,beecameron,03/21/2004,Excellent stay We atayed at the Park on a three night break for my 50th birthday. When we arrived by taxi the hotel porter was there like a shot to help with the bags. (If you arrive at Centraal Station it is much cheaper to take the number 2 tram to the Leidsplein and double back across the bridge - anyone would give you directions). Reception staff were very friendly and efficient and showed us on a map all the places of interest in conjunction to where the hotel was placed. Our room was a standard room at the front of the hotel overlooking the canal. The road outside is a main road so some traffic noise is to be expected but it wasn't that bad. The room was fresh and bright with a small seating area; t.v.; hairdryer; hospitality tray and a free safe which was a bonus. There was more hanging space than we usually find in comparable hotels. The bathroom was beautiful - black and white decor and spotlessly clean - as was the rest of the room. The outside corridors and stairways were also nicely decorated and spotless. Our only complaint was the sofas and armchairs in the bar which were very shabby and in dire need of replacement. However; the bar itself was atmospheric and the bar staff extremely friendly and funny! We didn't eat in the hotel but made use of the Irish pub; Aran which was just across the bridge on the other side of the canal. Their breakfasts were to die for and the menu reasonable. We also ate in a really nice (quite small) Italian restaurant round the back of the hotel - also reasonably priced. The best thing of all about the Park tho' is it's position. It is in the Museum District - five minutes walk from the Riks and the Van Gough. Canal boat trips leave from just across the road and all the other major attractions; restaurants; bars; shopping; flower market; Dam square are within an easy walk. Perfectly placed ! Another good thing was that you are able to leave your luggage in the luggage room on day of departure and call back for it later. I wouldn't quite give this hotel a four star rating - I would probably describe it as a good three star but it was absolutely fine for our requirements and I wouldn't hesitate to recommend it for a city break. 230118,ML299,03/14/2004,Excellent location and facilities An excellent hotel in a perfect location for all the Museums and if you like a gamble - right opposite the Casino !!! We had a Club Room which I would recommend; as I believe the standard rooms are fairly small. The room was adequate but not exactly plush for a Club designation. Still you don't go to Amsterdam to stay in the room. Staff were friendly and polite. 230118,eun1962,03/08/2004,Fantastic hotel; great friendly staff - seamless experience We stayed in this hotel for two nights and found the staff lovely and friendly; the food fabulous and the situation great! In a desparate bid to find something wrong we noticed that the carpet was frayed around the radiator pipe! That's it! A great hotel and we'll definitely be going back there. 230118,ATripAdvisorMember,03/03/2004,great location The Park Hotel was a great choice! the location was great; the hotel staff was friendly; and the rooms were nice and clean!The location is very close to the the Leidseplein. A 5 minute walk! Also near by the hotel were other high end shops and art galleries. Which was great!The hotel staff was very friendly! They all spoke english! Which always helpful. The BEST thing about the hotel was the size of the rooms! They were very spacious. I can actually leave my HUGE suitcase wide open in the middle of the room and still have space to walk around! Visiting from Los Angeles (where hotel rooms are much larger than typical European hotel rooms); this room was perfect for 4 days! The room was very neat and clean! the bathrooms were updated and new as well! The bed sheets were clean and the bed was very comfortable. I was very pleased with this hotel. i will definately stay here again the next time i visit amsterdam. 230118,ATripAdvisorMember,02/22/2004,Excellent Location - But Hotel Could be Improved! First things first... the location of this hotel is excellent. Plenty of bars; shops; restaurants and activities nearby and about 20 minutes walk from the Centre of Amsterdam and the Red Light District (If you are interested in having a look there!)...The lobby area is nice and the staff were friendly and checked us in quickly but upon approaching our room i became very worried... The area of the hotel we were in was the older part and can only be described as poor condition and very shabby. The carpets were dirty; the walls had paper hanging off them and there was a really bad smell of stale smoke; drink and food (onions).... and this was BEFORE we even entered our room!Our group consisted of two married couple and the rooms we were given were abysmal. They were dirty and smelly and definately not of 4 star standard. This part of the hotel needs some serious refurbishment.. and the sooner the better!... The bed was a three quarter size double (just enough room for 2) and was barely off the floor!....There was about a foot at the most around the bed to walk on all three sides and the furniture was old; shabby; badly damaged and looked like it had been selected from a junk shop. I actually felt quite insulted to be given a room of such an appalling standard and there was absolutely no way on earth I was prepared to spend a night in there!So; as you would expect; we complained! We told the receptionist not only was the room disgusting; but i we were more insulted by the fact that they clearly expected us to sleep there!... By way of an apology; we were then offered an Executive room in the newer part of the hotel (at a discounted rate of 25 euro per night per room - apparently it is usually 45 euros extra per room per night). This was a VAST improvement and as you would expect the standard to be. There was a decent sized bed (king); matching furniture; tidy bathroom; nice decor and plenty of room! It was bright; airy and clean. (looked fairly new to me)If we have been given this room in the first place we would not have had cause to complain and I would have rated this a 4 star hotel. The newer part of the hotel is lovely; there is a very pleasant bar area. The staff were very friendly and overall you would be hard pressed to find a better location.So; please note; if you book here - MAKE SURE you are not given a room in the old part of the building otherwise you will be very; very disappointed. 230118,ATripAdvisorMember,02/21/2004,Would stay there again Have just returned from 3 nights at the Park Hotel. We'd booked a Standard room; which was quite small. The decor was a little shabby but it WAS clean. The bathroom was small but more modern and spotless. Even though we were in the back of the old part of the hotel; the room was pleasant; quiet and comfortable. However; the double bed was very saggy in the middle and; as we're both overweight and with back problems we opted to upgrade to a twin-bedded Club room at 35 euros a night extra. The beds were still a bit squidgy but at least we didn't keep rolling together! The staff were courteous; friendly efficient. We were allowed to view a couple of rooms before we moved. The Club rooms are bigger (not huge) and in a better state of decor. On a couple of occasions; we could hear the muffled sound of voices from next door; but that's the case in most hotels I've stayed in (Hilton; Holiday Inn; Copthorne); it depends on your neighbours! The location of the hotel is EXCELLENT. It's within walking distance of most of the popular places (and we're unfit 50+!). Trams run regularly a couple of 100yds away; there's a shuttle bus to from the airport but not before 7.00am; there's a taxi rank opposite (pricey); the canal trips are also opposite. The Irish Aran Pub opposite does great food (inc breakfast) at reasonable prices compared to other places in Amsterdam; I recommend their Beef Guinness stew. We'd definitely stay at the Park Hotel again. 230118,ATripAdvisorMember,02/11/2004,Absolutely lovely My partner booked this break as a surprise for my 40th birthday! The hotel was lovely; staff very helpful and friendly and location perfect.I received a lovely letter and present when they were aware of my birthday; and all members of staff were at all times pleasant and friendly. Having read the reviews of some of the others; i am wondering if this is the same place?We had a terrific time; lovely room;lovely setting; lovely staff; no complaints whatsoever!!Would definately use this hotel again. 230118,ATripAdvisorMember,02/04/2004,Great Location Initial teething problems checking in to the right room and we ended up sleeping on two twins pushed together the first night. We were staying in the old part which I wouldn't call luxurious but it was clean and very comfortable and you couldn't be in a better location - within walking distance of everything you want to see. We got an online deal for EUR35 per room per night and it was well worth it. 230118,ATripAdvisorMember,01/07/2004,Terrific little hotel with a great location! We just got back from a 1-week trip to the Park Hotel in Amsterdam. We had a Club room (7th floor) for under US$175/night including tax (EUR$135). I would say this is a very good value considering the room quality; location; and holiday rate period (New Year's Eve). We travel very often (every other month or so) and enjoy going out to eat and going to museums. For our interests; the location was ideal. Jordaan; and other activities are easily within walking distance as well. I felt safe walking alone outside the hotel. The staff was never rude and I had a lot of dumb questions. We used both the business center (a little room with one computer for internet access) and in-room dining. Both were fine for a small hotel. I can't comment on the standard rooms; but from what I experienced; reasonable travellers will not be disappointed by this hotel.Pros: Friendly staff; larger bed by European standards (large full-size); good pillows; good size bathroom (for 1 person; that is); radiant heat works REALLY well; great view from little balconette (you HAVE to stay here over New Year's Eve - WOW!! What a view!); easy access location; right on Conexxion bus line to airport; cute; clean room; good storage space; cable TVCons: SMOKY like all of Amsterdam (even in a non-smoking room; how gross); radiant heat works REALLY well; cable TV can be quite graphic (cover the kids' eyes!); toilet takes forever to refill; Club room is still a little small (I actually spend a fair amount of time in my room; though); room service has a limited selectionAll in all; I highly recommend Club level rooms at the Park Hotel if the price stays at a good value. 230118,RooseveltL,12/31/2003,Average I stayed at this hotel for 3 nights around Easter.I found the front desk extremely rude and unprofessional. A lot of training to make them 5-star quality.The room was fairly small (common for European hotels) and facing inside with above-average noise levels (from adjacent rooms). All other features of the hotel were acceptable.Location is great - across from HardRock Cafe and adjcaent to trolly to downtown.. Within walking distance of various destinations.I would stay at this location again but at a reduced cost as I didn't feel it was luxurious by any stretch of the imagination. 230118,ATripAdvisorMember,12/11/2003,HATED the Park Hotel I booked this hotel as I was on a business trip.I had to stay there for 4 days. The first room I was given was appalling; crampt; dirty with holes in the curtains and bed sheets; NOISY and as already commented - I had to put a foot in the bath in order to use the toilet!!I can't believe that this hotel has been awarded 4 stars. There was so much noise on the first night; that I had to move at 1 am. The second room was just a bad. After complaining to the management I was given an upgrade to a 'club' room. The club room was ok and of 4 star standard.I would not recommend anyone to stay there; the only positive comment would be the location. I complained to Le Meridien about this hotel and was offered a free night's accommodation there if I used it within 6 months HA! NO CHANCE! 230118,ATripAdvisorMember,12/08/2003,Pleased with the Park! Having read the negative reviews of this hotel; we were a little worried about staying there with our 2.5 year old son. We were therefore very pleased to have extremely friendly and helpful service and a large comfortable (club) room all at a very reasonable price. The location is excellent. I do agree with some reviewers that this hotel is a little shabby and probably deserves 3 stars max ... but we think we got good value for our money. 230118,ATripAdvisorMember,11/18/2003,Good value; excellent staff My friend and I wanted to go to Amsterdam for a couple of days. We were looking for a 4*hotel; centrally located and The Park Hotel had a very good offer which was within our budget. We heard that the location of the hotel is the place to be as it is within minutes walk from the Leidseplein and all the musea. Very convenient! The building suits nicely in the Amsterdam architecture and the check- in was smooth and friendly. We were lucky to get one of the refurbished rooms and they looked clean and bright. The hotel has not the latest modern amenities and businesslike atmosphere like most of the airport hotels but it is definitely cosy and the staff is really friendly. After a long day of shopping (just around the corner!) we had a very tasty dinner in the typical Dutch restaurant and some drinks in the bar that gives great views. We had a fun weekend in Amsterdam and the good deal with the hotel made it a memorable experience. 230118,ATripAdvisorMember,11/05/2003,Park Hotel - I recommend Park Hotel- Stayed there for 10 days. Great location. Single room small; but suited my needs.The staff was professional and helpful; if not particularly friendly. Would definitely stay again. 230118,ATripAdvisorMember,11/03/2003,Avoid this hotel BY ANY MEANS ! showReview(1434982; 'full'); 230118,ATripAdvisorMember,11/01/2003,Not all together showReview(1433971; 'full'); 230118,ATripAdvisorMember,09/24/2003,Disappointed at the Park showReview(1363905; 'full'); 230118,ATripAdvisorMember,09/08/2003,Great Location! Great Hotel!! showReview(1276312; 'full'); 230118,ATripAdvisorMember,09/02/2003,Loved this hotel; but be warned... showReview(1272216; 'full'); 230118,ensignm,08/31/2003,Disappointed! showReview(1270456; 'full'); 230118,ATripAdvisorMember,08/26/2003,Not a four star !!! showReview(1261122; 'full'); 230118,EnglishMaria,08/11/2003,Shabby showReview(1221847; 'full'); 230118,Roboj0,08/09/2003,Not worth four star rating showReview(1219945; 'full'); 230118,Lukehead,01/23/2003,What a location! showReview(842371; 'full'); 230118,CrisSergio,12/09/2008,Estupenda elecci贸n. Hotel genial showReview(22576362; 'full'); 230118,lass,09/22/2008,j'y retournerais car tr猫s bien situ茅 pour visiter la ville showReview(20551133; 'full'); 230118,Youna,08/21/2008,Tr猫s bel h么tel mais .... showReview(19200269; 'full'); 230118,lass,08/19/2008,H么tel plus que correct showReview(19632591; 'full'); 230118,Kris66,08/19/2008,correct salle de bains 230118,lass,08/09/2008,non vedo l'ora di tornarci! showReview(19632588; 'full'); 230118,lass,08/07/2008,Mi ha convinto showReview(19632587; 'full'); 230118,Helios31,08/03/2008,Bon h么tel bien situ茅 showReview(18564166; 'full'); 230118,lass,08/03/2008,Bon h么tel showReview(19632592; 'full'); 230118,lass,08/01/2008,bien showReview(19632589; 'full'); 230118,MyrBW,07/30/2008,H么tel id茅alement situ茅 au d茅cor design showReview(18414144; 'full'); 230118,lass,07/03/2008,Gutes Hotel showReview(18528649; 'full'); 230118,zueripeter82,06/30/2008,Cooles Zimmerdesign! showReview(17379809; 'full'); 230118,lass,06/16/2008,Bell'albergo ma il bagno 猫 molto piccolo showReview(17436656; 'full'); 230118,lass,06/01/2008,valido ma in fase di ristrutturazione. perplessit脿 sulle camere showReview(17436655; 'full'); 230118,lass,05/20/2008,Tr茅s bon h么tel; tr茅s confortable; bien situ茅. Je vous conseil les petits d茅j. showReview(16593523; 'full'); 230118,lass,04/26/2008,un peu d茅莽u; h么tel qui manque d'un management professionnel showReview(15562732; 'full'); 230118,lass,04/04/2008,camera di ottima qualit脿 e posizione centralissima showReview(15562730; 'full'); 230118,lass,03/07/2008,Nous y retournerons d猫s que possible showReview(14726454; 'full'); 230118,lass,03/07/2008,鏈€楂?#x201d; showReview(19169268; 'full'); 230118,lass,01/25/2008,J'y retournerais volontiers showReview(13191372; 'full'); 230118,lass,01/25/2008,mitig茅 showReview(13191373; 'full'); 230118,lass,01/10/2008,ottimo showReview(13191365; 'full'); 230118,lass,01/10/2008,Ottima location; belle le camere nuove showReview(13191364; 'full'); 230118,lass,01/06/2008,un hotel impec mais... showReview(13191360; 'full'); 230118,lass,01/06/2008,H么tel tr猫s bien situ茅; convivial et confortable showReview(13191359; 'full'); 230118,lass,01/03/2008,le strict minimum showReview(13191357; 'full'); 230118,lass,01/02/2008,oltre le aspettative showReview(13191353; 'full'); 230118,lass,11/28/2007,銉戙兗銈儧銉嗐儷 showReview(19166673; 'full'); 230118,lass,11/22/2007,F眉r ein Wochenende geeignet; aber nicht l盲nger! showReview(11307791; 'full'); 230118,lass,11/05/2007,Hotel tres tres bien situ茅; en bordure de canal et pr茅s des mus茅es showReview(11307789; 'full'); 230118,Teckbote,10/11/2007,Ein wundersch枚nes Hotel- Super Lage-Nicht ganz billig showReview(10066998; 'full'); 230118,lass,08/18/2007,Nicht besonders showReview(11438754; 'full'); 230118,lass,08/06/2007,un peu de莽u showReview(11438751; 'full'); 230118,lass,02/29/2004,鏆戙亱銇c仧澶忋伄銇撱仺銆併偗... showReview(19925560; 'full'); 230119,cruiseluv28,12/31/2008,Won't be my first choice next time I booked a room for a family member for a stop over stay. The stay in total was going to be for 6 hours. I made the reservations through starwood and I contacted the hotel directly to make sure that they will accept my credit card for payment. I was sent the authorization form and on it was a place to put down what I believe the charge on the mastercard will be. I had also requested an early check in; which is normally a request that is not guaranteed. My sister arrived just before 9 am; and she went to check in; and she was told that there will be a charge for early check in. I was baffled; why was I not informed when I had precisely asked about the total of the entire stay after requesting an early check in. So I called the hotel directly and spoke to someone in accounting. They had no idea what I was talking about so he said he will call me back. But of course he didn't. So the next day I called back. Again I had to explain my situation. The person again said he has to call me back. I didn't hear back; so I called back that same day but the accounting office was closed. I got a call the next morning explaing to me that because the check in occured before 3 pm there was charge. Before 3 pm? Whats early check in then? I am very disappointed that a starwood property was not completely honest when I made the reservation. I did make the reservation through starwood; but I had contact with the hotel. Nevertheless; even if it is a nice property with nice staff; I will not stay there again or recommend it to anyone. If the charge was previously made clear; then I would not have had a problem. 230119,JustRuss,12/03/2008,The Best Transit Hotel I Know Arrive at Schiphol's International terminal and walk to the hotel. What could be easier? My wife and I stayed here and greatly enjoyed our stay. The staff at the desk was very helpful and upgraded our room to the club level. The room was very clean and the beds were very comfortable. The club room was quite pleasant. The restaurant is not world class; but we have no complaint. I've read reviews of some of the other Schiphol hotels and offers of free airport shuttles that turned into expensive taxi fares. Why take the chance of being disappointed? 230119,verbavolant,12/02/2008,face lifting urgently needed room badly mainteined with carpet and furnitures ruined; the bed was good. Dinner of very low level; breakfast little be better 230119,bcsrule,11/21/2008,Great Stop over place We had to stay overnight to wait for another business partner. This was the quitest hotel I have ever stayed at. Everything is located in the airport; resturants; and a shopping mall. You can rent cars; or catch a local; or high speed train. It's not central to the city; but it has all modes of transportation avalalible to you. 230119,BinDereDoneDat,11/16/2008,NOt well located to see teh city Stayed here for a conference. Bad location for a conference becasue you're a train ride away from teh city centre so you really have to work to see anything. You also have to worry about getting te train back on time if you're out late.The hotel was outrageously expensiveformediocree accomodation and food. Generally service was slow and not well organised.I wouldnt stay here again at the prices and i wrote to teh Conference orgainser to say they should have a more central location next time.I don'y know why anyone would want to stay here unless they are just overnighting between flights and have seen Amsterdam before. 230119,sdsingh,11/10/2008,Loved the hospitality I was on a vacation with my family in europe; and we had planned a halt at Amsterdam. This was perfect; as we did not have to bother about airport transfers; gettign out of the airport in teh cold; etc. We got off; conviniently walked to check in; got exceptional service; and then using convinient trains; did sight seeing. 230119,vastgotta,11/09/2008,Great airport location!! Great hotel from a travelspoint of view.Stayed in this hotel because I had a flight the next morning.The hotel is in walking distance from the airport with shops open late evening and even a 24hour Starbucks at your doorstep.The staff was very friendly; although there was no welcome at the front door (Which I am used to from Sheraton).Checked in quickly and got a nicely decorated room. Not much of a view; but great bed; flatpanel TV and a decent bathroom (shower and bath seperate).The bar has a great centre location in the hotel and is at the bottom of the Atrium.For people who have a need to stay close to the airport; this is a great hotel. If you want to visit Amsterdam the next morning there are many better and cheaper hotels to stay. 230119,usaraf,11/06/2008,LOVE THE LOCATION SHERATON AMSTERDAM AIRPORT HOTEL is the only Hotel located inside the Airport in Amsterdam. It takes hardly 2 minutes from the Arrival lounge to reach the Hotel lobby. You dont need to go out of the airport so even if its raining or snowing ; you can reach the hotel safely and without spending any taxi money.Hotel is very reasonably priced at around Euro 150-200 ; which is nothing by Amsterdam standards. You can get cheaper budget hotels in the city but after spending approx Euro 100 for the return Taxi fare ; it works out to be cheaper than those budget hotels. You can also find some cheaper hotels around Airport but even those are not of Five star standard like Sheraton and you need to take shuttle bus to reach those hotels. Bus is free but runs at every 30 minutes interval. Very inconvenient specially if its raining and sometimes buses not come on time.Service and ambiance of the hotel is excellent. All the staff members are very courteous. For dining ; Hotel restaurants are expensive but you dont need to worry about that. As you can just come out of the Hotel to reach Airport complex which is full of Expensive to budget Restaurants and fast food like Burger King ; Delifrance ; etc. Also many bars ; supermarket and shopping. To go to the city centre ; you can take a train which runs at regular intervals of 10-15 minutes and costs approx 3-4 euros.On top of everything you can get starpoints on your SPG card for which you can become a free member if you are not already.These points can be redeemed for your future stays in any starwood hotel. If you are a Platinum member of Starwood ; Hotel will upgrade you to a Club floor room with club lounge facilities which has Complimentary snacks and drinks from morning till evening and also premium alcholic drinks in the evening. They might even upgrade you if you are only a Gold member. Only thing is that you need to request them if they can and mostly they will. As in my case ; i am only a gold member and mostly I have been upgraded. It will depend upon the availablity and a bit of your luck. So overall it was a wonderfull experience for me with club lounge facilities as I was able to relax in the lounge with complimentary Black Label and snacks. Complimentary Internet is also available in the lounge.You can reach Gold level in Starwood by staying 10 nights in a year at any Starwood hotels like Sheraton ; Le Meridian ; etc.You can have more information at WWW.STARWOODHOTELS.COMORWWW.SPG.COMI have stayed at this hotel about 5-6 times now and all the time my overall enjoyment of the stay exceeded previous stay.I travel alot for my business and stay overnight in Hotels around the world approx 70 nights every year and Sheraton Amsterdam Airport Hotel is one of my favourite hotels I have ever stayed in my life due to its perfect location and value for money. 230119,AircraftInspector,10/29/2008,Just Wow! The rooms are just perfect. So; the only things I did not like here were:1. My room had a patch of red colour taint on the carpet. (But the carpet all round was plush; thick and very nice)2. The hotel is in the airport. I kind of dislike airport hotels because there isn't much to see when I am not working. (But the interior design and gym really compensated for the absence of the city)3. The TV was a CRT type; they should have these changed because many hotels even apartments have changed to LCDs; cost cheap what!! And for the rest; my goodness; it is really worth it. The bed; pillows; carpet; worktable; electrical appliances (except TV) are really goooodd...... the bathroom and room was so clean and nice. In a nutshell; location is terrible if you want to see a life; but the rooms were close to perfect for under 100 euros per night (corporate rate). everything was nice and very cozy.....hemmmmmmm; loved it...... 230119,CilantroandLime,10/08/2008,A wonderful surprise I decided to stay at the Sheraton Amsterdam Airport Hotel at the end of my sister and my month-long excursion through Germany and the the Netherlands. Our flight left at 8:45; so we dreaded having to leave from the Roemer Hotel in Amsterdam at some ungodly hour. We stayed in a regular twin room for only 150 Euros. I knew before arriving that it was a bargain; but the surprise was the hotel itself. The Sheratons outside of the US are certainly a much better class of hotel. The service was friendly; efficient and attentive. Access to the business centre to use the computers was very easy. The room was large; well-decorated; and the bathroom has a separate shower and tub. The public areas were bright; open and modern. The view from the glass elevator was dramatic. The hotel had a very nice feel. We had a choice of the the second floor lounge and restaurant or the main floor bar for dinner. We chose the bar; which had fabulous food and great service. I felt sorry for all the suits who were huddled together talking or sitting eating their solitary meals. If that is their lot in life; then at least the hotel fed and sheltered them very well. Our previous Amsterdam hotel was four times the price and gave us not much better of an experience. If you're staying in a business-style hotel in the city; and even if you're not; the Sheraton Airport is worth seriously considering; it's an easy 10-minute train ride away from the central station; and you get tremendous value for your money. I'm not sure what the previous reviewer was talking about when she/he discussed the restaurants. The Mezzanine contains both a lounge and large restaurant which serves a breakfast. I've stayed many times in Club Level Rooms; but at this hotel; if you're on your own dime; I wouldn't bother; since the standard rooms and level of service is excellent. 230119,SixtyDays,09/23/2008,Great hotel and very friendly service Have stayed here for business on the Club level. The rooms were impressive; comfortable and quiet. The Club lounge itself was also nice although not amazing; but is a good meeting place; and the 2nd floor bar is also very comfortable and a great place to have a night cap.Would definitely recommend this as a place to stay when visiting for business; but bear in mind that the rates are generally high due to this being an airport hotel. 230119,paul026,07/29/2008,high standard and good value Stayed here for 1 night. The proximity to the airport is just fantastic and it took me five minutes to get to check in on departure. The room was spacious and comfortable. The bathroom was excellent; and the service was polite and efficent. It was good value for money and I would most certainly stay here again.The only downside was the facility provided for breakfast. They used their club lounge which was a sort of replica of a standard airlines business class lounge(on the small side) Given the fact that they charge 27 euro for the breakfast; and not to use their main restaurant facility was a bit of a disappointment. Also no dining room was available for dinner in the evening; just a cafe type facility. Overall it was a 5 star standard; but lets itself down somewhat on the lack of choice with regard to eating. Given the fact that the dining room was closed; to charge an additional 4.50 euro to eat breakfast in your room is to say the least very unfair. The hotel is worth the money; The breakfast is not 230119,sanjuantraveller,07/24/2008,Great hotel for an overnight stay Recently stayed at the Sheraton Amsterdam Airport Hotel. This hotel is absolutely fabulous. To access this hotel via the airport is an absolute breeze. Follow the signs which are clearly marked in the airport to this hotel. The trolleys at the airport allow you to take them right into the hotel. The hotel also allows you to use the trolleys back to the airport. The hotel itself is very beautiful; however they only offer a cafe and one restaurant but more than adequate. We stayed on the club floor and had a beautiful; big room with all the amenities; robes; slippers; bathroom with tub and separate shower If you have an opportunity to use the club lounge it is very adequate ; open until 11 P.M.. Very clean and absolutely no noise from the airport. I would highly recommend this hotel if you are on a stopover. In fact even to get into the city of Amsterdam you can take the train from the airport ; as the taxi cab fares are outrageous. You won't be disappointed in choosing this hotel. 230119,walzholz,07/03/2008,Convenient. but very expensive. This was my third stay at the Sheraton Amsterdam Airport. The in the terminal location can not be beat when connecting thought Schipol. The rooms are clean; well furnished and in good condition. Depending on when you book the rates can be over $450.00 per night. The room service menu is one of the most expensive I have ever seen - $12.00 plus service fees for toast! My advice is book in advance or use SPG points to get a reasonable room rate and do not order room service. 230119,RobbertS,05/28/2008,Really one of the best hotels I stayed in! *The location is absolutely great when arriving or departing from Schiphol Airport. Just 2 minutes walking to the terminals. *The rooms in this hotel are great; very very clean; and spacious! The suites I stayed in are one the biggest I ever seen.*The breakfast has lots of choice; everything fresh.*Staff is really willing to do anything for you; when I forgot my telephone charger; they even gave me one of their owns. *Price is a bit high; but seen the location and facilities it is really worth it! 230119,janices7,05/24/2008,Convenient Airport Hotel If you are looking to stay near the Amsterdam airport; this choice is a no brainer. To be any closer to the airport; you鈥檇 need to be on a plane. It connects directly to the train station; food court and airport terminal which means there are many restaurant and bar options. The room was average size and furnished nicely. We didn鈥檛 hear any airplane noise or any other noise for that matter. It was very quiet. And my husband loved the fact that you could take the luggage cart from the hotel right to the terminal. The staff was attentive and efficient. The only problem was that the bellhop gave my husband horrible directions for the gas station (he needed to fill up the rental car before returning it) so it took him 45 minutes just to find a gas station and fill the tank. Bottom line is that we loved this convenience of this hotel and would stay again should we fly in or out of Amsterdam. 230119,myhaizad,05/15/2008,Business traveling in good shape Hotel was easy; a walking distance to airport. It was also hassle free to access the train to city center from the terminal which is around 5 minutes walk from the hotel. Groceries; mart were at the airport and you could grab almost anything when hungry; go down at back to the room within 15-20 minutes.Room was nice; a 5 star amenities in the room available. Complimentary wafer (local type) refilled daily. View was outstanding as my room facing the airport runaway. I've spend time in the gym which located at ground with separate access lift to the gym. And also i've enjoyed the executive lounge provided at the same level with my room. Guys; shoe polish machine available in front of the lift for quick shine.The only (-) i could comment was the breakfast range that they have. I was staying almost a week but still the same menu for the whole week. However; quality quite good and acceptable. Security at par with others; ving card used to access the room and lift. 230119,Elrainia,05/14/2008,So convenient for the airport I was staying here overnight en-route to another location; and was just looking for a hotel near to the airport as I didn't really have the time to get into Amsterdam city proper. This hotel is perfect - it's within walking distance from the airport; in fact; you don't even have to go outside; which is quite different from many hotels that brand themselves as airport hotels. No waiting for a shuttle bus or taking an expensive taxi.The hotel itself is fine - just what you'd expect from a decent Sheraton. The room was a good size; well equipped and a nice bathroom. One thing of note is the excellent soundproofing - I genuinely could not hear a whisper of plane noise.If you don't have much time and need a comfortable hotel to stay a night at Schipol; this is the place. If you've got more time; I'd recommend going into Amsterdam proper as you get to see something of the city; but for convenience and comfort on the airport doorstep; you can't beat the Sheraton. 230119,HarriEl,05/03/2008,Great hotel when staying for a flight This hotel is at the airport so its very convenient when having a early flight. It made my trip very stress free to stay here. It had everything I needed and expected but the most important thing is that its well soundproof so I got a good nigths sleep. 230119,dsilfvas,04/21/2008,Nice hotel; but not excellent I stayed at the Sheraton Amsterdam Airport hotel for two nights while attending a conference. The hotel was very nice; to room was good and the interior pleased the eye. However; there were a few glitches that I was not expecting from a high class hotel like the Sheraton:* There was no information on the reservation or at check-in time if breakfast was included in the room rate. As I was on a business trip; I did not have the chance to check this in advance either. The breakfast at the hotel costs 27鈧? so I was not very happy with the thought of having to pay that for myself or rush down to the airport for a decently priced breakfast. After checking with the reception; I eventually was informed that the breakfast was included in the room rate.The breakfast was ok; but the signs indicating the dishes were misplaced.* However; the bigger problem with my stay was with the shower. The shower drain was not working so I had to take a very quick shower before the basin filled. I informed the reception on the problem and they promised to fix it; but the next morning the problem remained. Overall my stay was nice; but considering the price and expectation level; I was a bit disappointed. 230119,ohmyGOSH,04/19/2008,Great business hotel This is a great business hotel; minutes from the airport and trains. It has all the amenities expected in a Starwood business class hotel. The rooms are great; the beds are heavenly; and the location can't be beat. While it has none of the charm of the hotels located in the historic center of Amsterdam; it is the most convenient hotel for business with access to anywhere in the metropolitan area. I'd stay hear again when on business travel. 230119,JVa70,04/09/2008,Convenience has its price The hotel is 2 minutes from the airport and what you save on a cab you pay in the room price. Still a night for Eur309 with extra cost for breakfast (Eur27); internet access; and telephone (Eur5/minute) is definitely not for budget travelers. 230119,A2TMFK,03/27/2008,The best BED!! Location; location location.Rooms aint bad either!Its nice to escape the city after a couple of hectic days and this is definately the place to do it. 230119,EUExpat,02/26/2008,Convenience; convenience! Room 332: The inside of the wardrobe 230119,jeysilaine,02/16/2008,Great airport hotel! Stayed at the Sheraton for one night before travelling on to our honeymoon in Malaysia. We were upgraded to a club suite by the very kind receptionist; beautiful room with access to the club lounge. You really can't beat the location as a stop-over hotel! 230119,Enjoythetrip,02/07/2008,Great but expensive I love being able to get off the plane and walk to my hotel. The convenience of having the train station located within 2 minutes of the hotel adds to the convenience. Location; Location; Location.The downside is the price. It is the most expensive hotels I stay in in Europe. Might have reached the tipping point this year with the weak USD and I will have to look else where.The room is very good and the service from the staff is excellent. I enjoy the workout room and the sauna. Food is expensive but the Airport food service is two minutes away and very adequate. Just got better with the addition of a Starbucks. 230119,roadwarrior30,02/02/2008,Excellent stop over RECOMMENDED: Short inside walk from airport. Check-in efficient. Rooms well sized and very quiet. Furnishings in good condition. Bath area well illuminated and nice ammenities. Bedding comfortable. This place is though expensive but you can't beat easy access to airport and train station below. 230119,APphotoGuy,01/21/2008,Airport Convenience Reception 230119,touristogrande,12/04/2007,Great Choice! Booked four rooms for 8 guests on the way to Africa for a mission trip.We had a 36 hour layover in Amsterdam. Although not inexpensive;the service was excellent and the staff went out of their way to accomadate us.The hotel itself is a breeze to find from inside the airport. You can take luggage trolleys with you to the hotel from the terminal. We had a seven am flight arrival time and although check in is not until 2pm ;we requested early check in if possible. Imagine our delight when we got here at 8am and were told ALL rooms were cleaned and ready for us! Some were very tired the next day and for a small fee got a late check out.The hotel itself is very nice and the room was immaculate and a good size with cozy beds. Our room looked over the runway which was fun!The staff kept our luggage for us at the front desk the next day when we went in to Amsterdam to sight see. No charge and no problems with LOTS of luggage!Thanks to the staff for trying to accomadate our every need!We will return to Sheraton for this reason! 230119,Friendlytips1,11/03/2007,One of the better airport hotels - but more for business stayovers I stay here regularly when I have an early morning flight home and it is one of the better airport hotels. It is convienent and a short walk direct to airport. Prices can vary from reasonable to ridiculous 鈧?75 - 鈧?75 per night....for the same room! Internet costs 鈧?9 per night; dinner is expensive and quality only ok - a bufet dinner is 鈧?0 pp which for what we eat I think is crazy and drinks are pricey too....but as a treat from the standard aiport hotels; it is nice and if you want cheaper food just head into the airport. Staff are friendly and always personal..i hear the gym is good here too but generally dont use it because of the short stays. Was put on the preferred member floor this time but doubt there is much difference between this one and the others from what I have experienced. Overall fine for 1 night stay but not if you plan to use it as a base for seeing amsterdam... 230119,platie,10/31/2007,Favorite hotel at AMS Stayed one night between a flight from Africa and return leg to US in Oct 07. Have stayed at this hotel several times; primarily between flights. I appreciate the convenience of its location and ease of getting to the terminal for international check-ins. I like not having to wait for a shuttle bus or take a taxi. I usually get a rate of 150Euro which I find fairly cheap for airport hotels in Europe. Rooms are comfortable and I have not had noise problems; although I am always in a room facing the center of the hotel (i.e. not looking at a runway). Food is decent and prices typical of room service. 230119,familytravelsguy,10/23/2007,Layover Paradise in Amsterdam We were on our way back from our trip to Italy; and were forced to get tickets where we arrived at 10pm in Amsterdam. However; our flight did not leave Schiphol until 10am the next morning. Facing a 12 hour layover at night; we decided to give the Sheraton a try.We are very glad we did. It is the perfect stay if you are having an extended layover in Amsterdam/Schiphol Airport. The rooms are top notch; with some of the most comfortable beds available at hotel chains; many free amenities; clean and extremely comfortable rooms; and the best is that you do not have to worry about catching a shuttle or getting stuck in traffic trying to get back to the airport! You just roll of of bed; get ready; and walk directly into the airport without having to walk outside at all. Plus; their TV's link directly into the airport news network so you keep updated regarding arrivals and departures.Would recommend for anyone facing hours at the airport in Amsterdam! Well worth the money spent! (They even gave us a free upgrade for no charge.) 230119,Fourb2,10/17/2007,Quick stay at Sheraton - fine airport 230119,c14cex,10/17/2007,Great Place to stay; especially if you like the Aeroplanes We stayed in room 534 which had a great views of the planes arriving and departing; depending on which runway they are using. You need eyes in the back of your head! The hotel is really good; although a bit expensive. The staff are very friendly and helpful and a lovely Buffet Breakfast sets you up for the day. Its so handy for the Trains into Centraal Amsterdam; as its is all under one roof. You can go from the Airport to the Hotel and to the Train Station; without going outside. Its a really impressive place. 230119,TravellerBEurope,09/26/2007,Convenient tv 230119,Karter,09/10/2007,Best hotel at AMS I've stayed at several hotels at Amsterdam airport and this is by far the best. Of course the location is a major plus; but this isn't the only reason to prefer the Sheraton. On my previous trip I stayed at the Hilton which is also well-located within walking distance to the terminal; but the Hilton's rooms were abysmal in comparison. My standard room at the Sheraton had a fantastic bathroom with separate tub and walk-in shower. It also had a wonderfully comfortable bed; coffee/tea making facilities; and working temperature controls! Breakfast the next morning was fantastic; located in a stylish upscale dining room with a large hot buffet selection. The Sheraton also has a small fitness centre (although pretty good compared to many hotel gyms) and also a sauna and steam room. On a more recent trip to Amsterdam; during a long layover; I paid about 鈧?5 to access the Sheraton gym so I could shower and wake up in the gym. 230119,Nush7,09/08/2007,Loved the Sheraton Stayed here over Easter holidays this year - fab hotel in a fab location.Good sized clean and comfortable room; clean and fresh bathroom. Front desk staff were very friendly and helpful when we checked in and again when we had to use their Business room facility. The Voyager restaurant serves up some fabulous grub - try it once atleast. 230119,Celticjo58,09/01/2007,Average at best. I stayed there one week ago and while I found the room average for a Sheraton I was very disappointed by the reception staff who I found surly and unhelpful.This was my first time there and will be reluctant to return.In my opinion the best thing about is is its location. 230119,Frostycat,08/26/2007,Absolutely loved it I cannot understand the bad reviews. We stayed here with our 13 year old son - when we checked in the receptionist looked at our boy and said 'I will give you a room with a great view'. He allocated a room and rang housekeeping straight away to order an extra bed. When we got to the room the bed was just arriving and the view was spectacular of planes landing and taking off. Our son was blown away!The room was spotless and large and the beds were heavenly. We had dinner in the Voyager Bar which was fine and the breakfast the following morning was wonderful with an extensive hot buffet and friendly staff. It was lovely to walk straight into the terminal and not have to catch a courtesy bus in the morning.I would recommend this lovely hotel to anyone and would not hesitate to stay there again. 230119,WorldTraveller00,08/23/2007,Don't understand the bad reviews I'm writing because I don't understand why people would give this hotel a bad review. I booked a day room after a night flight and layover in AMS en route to America. My flight landed at 6am and I wasn't expecting to check in until 8am; however; I had forewarned the hotel I'd be arriving early and they said they'd make all efforts to have a room ready - and it was. I found the room very well appointed and spotlessly clean - plush white duvets and nice bathroom. This is an above average Sheraton (going by US standards anyway) and more of the W Hotel brand. I had no problems with the internet. Six hours after a great room service dinner and soundless few hours of sleep; I was on my way feeling refreshed and more than happy with my decision to stay here. If you're looking for a layover hotel with a touch of class; you can't go wrong. 230119,AntoniaV,08/05/2007,Just what we needed Stayed one night to catch an early flight. As others mentioned; the hotel is ideally located. We had a standard room; it was pleasant and had all the amenities we needed. The bed was comfortable; the room was excellently soundproofed so we had a good sleep. We not only avoided getting up in the middle of the night to travel to schiphol airport; but we added a restful evening and night to our trip. I recommand it. 230119,gnomo,07/28/2007,Very convenient! The hotel is conveniently located at Schiphol Airport with the train station practically at your doorstep. The hotel facilities are more than adequate I was very happy with my stay there. 230119,ruperthebear,07/26/2007,Great airport hotel I stay at this hotel regularly for work and I love it.The rooms are extremely well-appointed; clean; quiet and comfortable. There are some nice views of the airport. There is a good gym. The staff are friendly and helpful.My only complaint would be that the restaurants and room service are expensive but there are plenty of shops and restaurants at the airport which I use. There is a direct physical connection between the hotel and the airport so it is easy to get across.Clearly this hotel would only be of interest to someone arriving at or leaving the airport first thing in the morning or late at night; or someone working in one of the business parks or towns around Schiphol. No-one would want to stay here on holiday or if they are working in Amsterdam.However; if you are happy with the location; the hotel is great. By far the best at the Schiphol. 230119,MaximillianAmsterdam,07/17/2007,Good experience! The Sheraton Amsterdam Airport Hotel is in my opinion the best option to stay at Schiphol. Biggest plus is ofcourse the direct connection to the Airport itselves. Biggest min is the sometimes extreme pricelevel.I arrived in the evening to get some sleep before my next flight departing the following morning.Check-in goes fast; staffmembers are kind; a little bit to formal but speak good English.The rooms are very nice and very quiet; good soundproof so ideal for a good sleep!Rooms are equipt with a large soft bed; a big workingdesk; multiple chairs and a big television.The bathroom is well decorated and offers a seperate bath and shower which is very nice.The minibar is well equipt but expensive; roomservice menu is large and offers a good quality and variety of dishes but is also expensive.Overall; a very good place to stay altough prices are sometimes way to high; 350 euros for 1 night?? Come on! 230119,Jagluiperd,07/16/2007,Very dissapointed My husband and I stayed two nights in the Hotel in July 2007. We were very dissapointed with the room. It was small and needed maintenance (wall paper pealing; shower leaking) and a thorough cleaning (the floor had sort of rust marks on the bathroom floor and bath needed a clean as well as the carpets). The bedding was not as smooth as one would have expected. The airconditioner did not cool the room down at all. Luckily it was rainy and not too hot at the time. The receptionists did not smile ever! The breakfast was ordinary to dissapointing and the service there was very distant with NO smiles at all.The only thing I enjoyed was the location at the airport. We asked for a non-smoking room and the receptionistr stated the whole hotel has non-smoking rooms but our room and cushions smelled of stale smoke. There were no other rooms availible to switch to. This was NOT the standard for the Sheraton that I was used to- not for Europe or the USA. 230119,jddssc121,07/10/2007,can't beat the location so easy to get to once grabbing your bags. Efficient staff. good bed (although a small room)you don't book this for a lavish room; you book it because it's clean; safe; and in the airport. Can't be beat 230119,MacWilder,06/04/2007,Convenient but mixed experience Spent one night (Sunday) there. It's located right in the middle of the airport and is therefore convenient to both the planes and the trains. The Manager told me that 80% stay there only one night.; often to catch an early departing plane. I wonder about the other 20%; as the hotel has about the same ambiance as would a hotel located in the middle of a Walmart's.Most stay there because of convenience; not pleasure and the hotel reflect this. The food is overpriced and barely adequate; but the same is true at the restaurants at the airport/train station so there are not many options. The rooms are of Motel 8 standard and many have no views.Here's an important tip: The official check in time is 3:00 PM. However; because many arrive earlier than that on planes; the hotel makes every effort to accommodate early arrivals by expediting early check ins.. Baring that; they will allow incoming early guests to shower and change in the exercise area.Avoid the place if the internet is important to you; because the hotel clearly lacks bandwidth; and the service slows down to the point of being unusable during the afternoons and early evenings.In short; if one keeps one's expectations in control; the hotel won't disappoint. 230119,Citybreakfan,05/23/2007,Great; hassle free stay We've just returned from a really relaxing 2 night stay at the 5* Sheraton hotel at Schipol Airport. Having got through baggage reclaim; we followed the signs for the Sheraton; which was only minutes away. However; we made the mistake of going outside to get to the hotel; when in fact there were escalators up to the main reception entrance; which is located on the first floor - doh!The reception staff were very welcoming and spoke impeccable English.Check-in is normally 3pm but we had an early flight; so arrived at 9am. We'd requested an early check-in on our booking; and as we were the first to arrive that day; we were told we would only have to wait a couple of hours for our room. So; they locked our bags away; and we went for a wander round Schipol shopping Plaza.As promised; our room was ready by 11am. The receptionist gave us our bags and asked if we needed them taking to our room - which we didn't (we were travelling light). We thought this was a refreshing change; given that you often don't get an option in 4/5 star hotels regarding transferring your baggage to the room; and so then feel pressured to tip for a a job you could have easily (and usually preferably in our case) done yourself!We booked a deal with a club room which gives access to the club lounge where you can get drinks and snacks all day from 7am - 11pm (and is where you get breakfast if you're in a club room). It wasn't the best club lounge I've been in (I'm afraid I've been spoiled by the luxury of Dubai) but it was on the same floor so was really handy; especially for checking out; and breakfast (the choice was quite varied and the experience was hassle free given the small number of people with access to the club lounge).Our room was very clean spacious; modern in decor; and had a Queen size bed as well as a large desk chair and a comfy chair with footstool. There were tea/coffee making facilities (percolator style) and a mini bar; and waffle biscuits 2 small bottles of mineral water were left each day . The TV has plenty of english speaking channels including BBC1 BBC2 as well as pay per view.There was a power shower; and also a large separate bath tub - all the usual complimentary stuff was there including a sewing kit!Room service is available later in the day; you just need to put a privacy notice out and call them when you're going out. We only had room service once; since we were only staying 2 nights; and were 'thanked' for not asking for bed linen to be changed. I was puzzled by this as we hadn't consciously asked for bed linen not to be changed; but we didn't mind. I presume there should have been a notice left regarding their environmental policy (I think towels have to be left in the bath if you want them changed).Transport into Amsterdam was really great. The trains go from the terminal (2 minutes walk) every 15 minutes (until 1am; then every hour). It only costs 6.20鈧?for a 2nd class day return (valid 'til 4am the next day); and the journey only takes 15-20 minutes. The trains themselves are double-decker and have 1st and 2nd class carriages - they're really smooth-running quiet.Once you get into Amsterdam; you can walk to the various sights; or get a tram. If you're going to be hopping on and off trams; it's cheaper to get a 'strippenkart' - we didn't bother this time as we walked to most places; but I think the hotels newsagents sell them.Due to being based at the airport; our return journey home was also stress free - no worries about traffic hold ups getting to the airport; just 2 minutes walk; and you're there.All in all; it was a very pleasant and relaxing trip. 230119,ualsu,03/26/2007,convenience can't be beat I stayed here overnight transiting back to the U.S. from Estonia. The hotel is everything you expect from a Sheraton. The room was quite nice and very quiet. The bathroom was huge; it had a separate shower and tub. The train into Central Amsterdam is quick; cheap and clean. The staff did an especially good job of notifying guests about the time change that occurred in the middle of the night. 230119,John111973,03/21/2007,Absolutely love this hotel. I flew back into Schipol in the week between Christmas New Year. Mine was the last flight to land as a blizzard had set in. It was like a Dickins tale; hazardous conditions outside no way of getting the 200 miles home.The Sheraton was the only hotel at the time that had any spare rooms. So my girlfriend I booked it. The good thing was we could get to the hotel without going outside.I have to say the staff where fabulous the room service was out of this world. Everything arrived hot freshley cooked.We stayed again a few months later with my parents the service in teh hotel was even better. My parents where both given a pair of slippers each the old faithful of a chocolate on the pillow.I would highly recommend this hotel to anybody. With the dutch railways being as efficent as always its only a short journey to the centre of Amsterdam. 230119,sparky1978,03/16/2007,Great Hotel and Service Upon check-in the entire reservation system was down; but the staff was efficient and polite. Although the rooms was clean the ittems had not been put back; i.e garbage; drawers pushed back in; etc). The hotel was very nice and convenient specifically if you are traveling since you will not need extra time to get to the airport. It is a train ride to the major attractions as well. Watch out for the breakfast buffett in the main restaurant. Although wonderful it is 27 euros per person and they neglected to tell us that. Enjoy! 230119,Franchise35,03/14/2007,Awesome location! This hotel is in a fantastic location. It is right next door (literally) to Schiphol Airport. From the arrivals hall; you don't even have to go outside to get to the hotel. It is right next to the Schiphol World Trade Center. As far as the hotel itself goes; pretty standard Sheraton with good service catering to the business traveler. The room was pretty spacious for a European room and had all the amenities required. The breakfast restaurant (buffet) was VERY good! (a little on the pricey side; but to be expected)As far as getting to central Amsterdam; couldn't be easier. A quick walk to the Schiphol train station (right underneath the airport) and a fast 10 minute train ride puts you right at Amsterdam Centraal Station.For my next business trip to Amsterdam I would definitely stay at this hotel again. 230119,superstardj,03/05/2007,Very convenient; very nice Stayed here for 2 nights on business and absolutely loved it.The hotel is ultra-convenient - you can walk from your plane to the hotel entrace without having to go outside; thanks to the brilliantly signposted and organsed Schipol Airport.Inside of the hotel is stunning; very plush - lovely reception areas; great restaurant next to indoor waterfalls - that sort of thing. I was particularly impressed with the Boomerang bar where were hanging out for a bit. Cosy; lovely environment; nice big leather sofas - perfect for a socialising or a meeting; with good bar food. The restaurant next door to it served more fine-dining style food which was also pretty good.Rooms are decent - typical Sheraton; well equipped with everything you'd want.No other complaints. Room service arrived within 10 minutes on the occasion I ordered it. Maids were happy to make up my room at 7pm. Most of all; the free biscuit you get with your room ('Stroopwafels') were absolutely lovely - I wanted to make sure I had my room made up so I could get some more. A big difference from the usual meagre offering you find at hotels.One warning - it IS expensive. Fortunately I wasn't paying; and had an expenses bill for food; but expect severely OTT prices for most stuff. 16 euros for a pay-per-view movie; main courses at around 30 euros in the restaurant. This is to be expected; but you should bear in mind that if you plan on utilising a lot of the hotel's services; you will pay for it.Would I stay here again? Absolutley. 230119,windvalley,01/01/2007,Convenient location but not 100% satisfied We stayed at the Sheraton for 1 night while we had a 30 hours before a flight back home. The airport location was great; no need to go outside at all. The train took only 15 minutes to get to the city center and you could walk out of your hotel and literally be able to check in for your flight. However; I was a little bit amazed that the hotel was charging 5 euro for 15 minutes of internet usage. I havent lived in Europe in 10 years so I am not too sure but maybe internet is very expensive in Amsterdam and thats why they were charging; to me; outrageous prices for internet service. Also; our flight was not until 4:30 pm the next day and we asked if it was possible to check out at 2pm; instead of the 1pm time listed. We were told that there was a 10e charge for every hour stayed over. We could not believe it...I have NEVER (and i mean never) been asked to pay for staying an hour over the check out time. At 12 oclock we were also called to ask when we were checking out and had a cleaner knock on our door at 12:30; which I thought was rude. I really liked the decor of the hotel; was very modern and clean. The rooms were quite small but very comfortable and the bed was great! I also thought the bathroom looked very nice. The front desk people were also friendly and nice. 230119,finickytripper,11/28/2006,Clean business convenience The location within the airport can't be beat for convenience; and there is easy access to the train system. The room was sparkling clean and quiet; with a comfortable bed; nice bathroom/shower and decent business-class amenities. Large; clean; contemporary common areas. On the downside; I agree with previous traveler's description of the property as a soulless place intended for very short business stays. 230119,Susan66,11/26/2006,Convenient and comfortable In my experience by far the most convenient hotel when flying out of Schiphol Airport. Practically inside the airport building. Probably not the best choice when you are visiting Amsterdam for several days; this is very much a place where people stay one night only. Lots of people arriving and leaving. Somewhat soulless and businesslike atmosphere. The rooms however are clean; comfortable; quiet and have very nice beds. I deducted one star because the restaurant quite frankly is bad value - the food is OK but too expensive. 230119,DorsetGuy,11/24/2006,Excellent Booked through Octopus Travel. They had the best deal by far. This hotel has the best location for Schiphol. No hanging around in the freezing cold waiting for buses. Members of the Starwood Preferred Guest program get a room on the SPG floor. Room was a good size; overlooking the terminal; but with views of the aircraft. Very comfortable twin beds with duvets and chair with foot stool. Large mirrored wardrobe with safe; trouser press; ironing board and iron. Quiet and efficient airconditioning with adjustable thermostat. Large bathroom with bath and separate shower cubicle. Plenty of towels and good range of toiletries; including mouthwash. Bathrobe behind the door and heated floor. Complimentary bottle of Spa blauw (still) water and stroopwafels (syrup biscuit). In room coffee maker with regular and decaf coffee; earl grey and camomile tea. Breakfast was included in the rate; but I didn't take advantage due to time constraints. The only complaint I have is that the in room express check out didn't work; and there were only 2 staff on the desk. I only had to wait 5 minutes; but the line was growing longer behind me. Staff very friendly though; and apologised for the wait.All in all a good experience in a country not renowned for its levels of customer service. 230119,Olofvilla,11/17/2006,Very good experience Just stayed night of 14th November 2006; got a very good rate including buffet breakfast from otel.com.Ensure you shop around for good rates do not pay Hotel rack ratesFriendly check in staff ;given Excellent double room; very comfy bed and pillows.Good Location at the Airport for early departures ;head towards Parking Area 1; via Schipol Plaza after leaving arrivalsA very brief walk back to the Plaza allows you to catch a train to Amsterdam Central; journey time is around 18 minutes and trains run very frequently; Return Journey costs around 7 euros.Beware - If paying the buffet breakfast was poor value; Ok for cereals and fruit;poor quality cooked breakfast. 230119,jaxnkit,11/13/2006,Attached to the airport and great sauna My husband and I stayed here for 1 night as part of our honeymoon. They didn't offer any specials for honeymooners.Overall; we were very pleased with our stay although in some ways it didn't quite hit the 5* standard.The good and the bad...GOOD1. Really comfy bed.2. Well maintained cosy sauna and steam room (no jacuzzi or pool).3. You don't even have to go outside; it's just 5 minutes walk from the airport.4. They stamp your loo roll with a Sheraton embossed logo.5. Magnificent building with views of the planes from some rooms.BAD1. No express checkout and it took ages; leave 30 mins extra.2. Tea and coffee facilities in the room had not been cleaned and properly replenished.3. When we ordered more in-room tea and coffee it never arrived and we had to cancel it.4. The restaurant is pricey and they messed up our order; although they did sort it out with no fuss.5. It doesn't include breakfast. 230119,czark,10/24/2006,3 star service in a 4 star setting Got a good rate on priceline-would of been really angry if we paid posted rates . Great location (connected to airport) 15 min train ride to central amsterdam.Shower floor looked as if someone emptied a mop bucket in it. When we complained about poor drainage they told us they all do that. Food is VERY expensive. We do not recommend the restaurant at all. Quality is lacking for price. Nice atmosphere though.Our room service breakfast for one cost us around 50 US dollars and was wrong even after brining us the correct order. They compd us coffee but did not include cream. The tray stayed outside our room for over 12 hours.Housekeeping ignored our do not disturb since; and insisted that I tell her when we would be out of the room. Our room did not get made up that day dispite putting a request in with guest services who said I dont know ousekeepings hoursGood location but poor quality. 230119,DixieHollins,09/30/2006,Convenience The Hotels location is right in the airport so the visitor can take an escalator from his room to the train station and be at Centraal Station in 20 minutes.Rooms are roomy and recently updated. New spa features plenty of exercies equipment. Breakfast Buffet is delightful with lots of choice from pancakes to seafood along with made to order eggs. Clean hotel overall with a friendly efficient staff. You get what you pay for with no surprises. 230119,TravelPrincess,07/29/2006,Comfort and Convenience Twin Room 230119,SherylLeona,07/28/2006,Fantastic Hotel THE BATHROOM 230119,ATripAdvisorMember,07/09/2006,A Great Time My wife and I recently had the opportunity to stay at the Sheraton Airport in Amsterdam. We found it very comfortable and accessable to locale transportation. I would also like to mention how the staff was very friendly and helpful; i.e. Frank in the restaurant and Daniel as bell staff. 230119,ATripAdvisorMember,06/22/2006,Modern; Classy; Convenient Excellent hotel; with facilities service of the highest standard. Location is great for airport trains- it is a very short (5 minute) indoor walkway from both. Many trains then run direct from Schipol to Centraal Station (fastest takes 10 mins). This also meant we could make the most of our day before flying back; by leaving our bags at the hotel; to collect just before going for the flight.Modern; clean pleasant decor. There were no renovations; referred to by others; going on must have been completed. The lobby is impressive the glass lift gives you a panoramic view of all the levels and attractive atrium seating area below.Breakfast is also delicious with a huge choice!Hotel is very quiet beds were comfortable; so had a good nights sleep. Highly recommended.Amsterdam is small; so make use of trams buses; or hire a bike- don't waste money on taxis. The best way to view it is on a canal cruise (a 1 hour one is sufficient). 230119,ATripAdvisorMember,06/16/2006,Fairly average and overpriced Being an extensive business traveller I can say it was certainly not the best four star hotel I've stayed in and found the prices pretty high for the goods and services received. Unless your business or trip is specifically focused around Schipol I'd stay in Central Amsterdam. I won't be returning 230119,ChiefExec,06/12/2006,Nickles and Dimes to Death I stay at this hotel from time to time as I often transit Amsterdam during my travels. The hotel is more than adequate but truly tries to nickle and dime you to death. Everything in the hotel is already expensive but then they hit for the ridiculous sum of 19 euros for 24 hours of internet service. Of course almost no one ever stays in a hotel of this type for more than 12 hours; but none the less they try and rob you. I am a member of Starwood preferred whatever it's called but this is ridiculous. No one apparently has the authority to waive these charges. I really wish someone would wise up and stop treating those of us that travel extensively as complete idiots. 230119,REDSOXRULE,05/31/2006,Great Concierge! Convenient Location I recently stayed at this hotel with my family and parents while vacationing in the Netherlands. Paid about $125 a night via Priceline and was originally skeptical about access to Amsterdam and the expensive parking. Received a great hint on cheaper parking from a Tripadvisor member and access to Amsterdam was outstanding. The train from the airport is a few minutes walk from the hotel and once on board you are downtown in about 15 minutes (wish I knew this when I had a six hour layover several months earlier). All the concierge staff were extremely helpful. They offered great maps and provided answers to all of my questions. They were also very friendly and interested in engaging in conversation. The rooms were fine and you cannot hear a thing due to great soundproofing. The only drawback would be that I asked for a room with a view of the airplanes for my son and my parents actually got a much better view (we could only see the cargo planes). There is also a great grocery store in the airport that we were able to find just about anything we needed during our stay foodwise (although the sushi did not taste very fresh). 230119,MrktMgr,05/01/2006,Convenience and really cool flooring in the lobby Dad was coming in on an early flight from the US. Instead of getting up at 3:00 a.m. to drive in to Schiphol; we decided to stay at the airport. Got a rate of 鈧?39 at expedia - and couldn't pass up the opportunity.The hotel is right in the airport - fall out of bed and wander over to check-in or - as in our case - to the arrivals area. I've see this hotel listed for well over 鈧?00 /night. Guess what; unlike the Conrad in Hong Kong or the Shangri-La in Shanghai; it just ain't worth it.Yes the rooms are good and very quiet. All new and well appointed - but it's missing all of those little details that move it up into the luxury class. I guess convenience has its price.Lobby area was under construction when we got there (hence the low price?). The mid-20s check in personnel were jaded and not as friendly as I expected. Was it my low expedia price that turned off the charm? Was it the fact that I didn't have a suit on? I may never know. Anyway - Sheraton - are you listening? You need to work on your front desk staff at this hotel; they just aren't up to the luxury level. They looked great - but that was about it.If you need a place to sleep between intercontinental flights - or have an early flight out - this hotel is great. Can be very pricey during the week - but look out for good deals on the weekend. During the week you may want to check out the Crowne Plaza. I think it is a better hotel - even if you have to take a shuttle bus. 230119,Terrence,03/06/2006,Elegance and Convenience I arrived after a 10 hour flight and had to wait until the next morning to take another plane to my final destination. It was so convenient to arrive at this hotel in the morning and find I could check into my room upon arrival even though it was only 10 am. The room wss beautiful; the bed and linens the most elegant I have found anywhere; and the presence of so many shops and restaurants at the airport made it easy to find economical restaurant choices. Easy access to the railroad which takes one directly into the center of Amsterdam makes this hotel site the preferred one for a short or week-long visit to the city. Prices are comparable to the preferred hotels in the city center. The train from the airport to Amsterdam Central Station is only 20 minutes and the cost is only 3.60 euros each way. I had a 6 a.m. flight to Rome but was able to conveniently make the connection in the morning after a pleasant day and evening in Amsterdam with my preferred lodging at the Sheraton Amsterdam Airport Hotel and Conference Center. Very amiable and efficient staff throughout the hotel. You will not go wrong when picking this hotel as your hotel in very expensive Amsterdam - especially; if you are flying in and out of the city. 230119,lisak12,01/22/2006,Comfortable and convenient airport hotel We stayed at the Sheraton AMS for a one-night layover on our way to Tanzania. For this purpose it was perfect. It is connected to the airport so you don't even have to go outdoors. We were able to check in; drop our bags off and clean up; and easily take a train into the city for a few hours of sightseeing in Amsterdam and a nice dinner. The train station is just downstairs from the hotel; so it couldn't be easier. The nice thing is that in the morning; you are already right at the airport if you have a morning flight out; so it saves a lot of time. The room was comfortable and extremely quiet. Service was good. I would definitely stay here again if I had another one-night layover at Schiphol. 230119,jonrick,01/17/2006,Good place to stay Enjoyed a two night stay here at the Sheraton Amsterdam Airport Hotel.The bedroom was really lovely. Very comfortable and clean. Bathroom beautiful.Spotlessly clean.The staff we came across very nice and eager to please.Breakfast was a bit of a hit and miss on the first morning (Sunday )the staff seemed overstretched and pleasant but not very attentive.The Buffet was not always replenished.Was disappointing for a Sheraton Hotel.The next day (Monday)a huge difference and improvement to the whole breakfast experience.A lovely hotel. No aircraft/outside noise.Walking distance to the airport terminal. 230119,leipzig,12/07/2005,Great convenience and comfort This hotel was a great surprise -- we could see the runways from our room; but did not hear any noise at all from the airport. There is a nice fitness area; with steam-room and sauna so that you can relax before or after a long flight. And in just 15 minutes; you can be in the middle of Amsterdam. This is an outstanding hotel; and I would not even qualify the statement by claiming that it is an outstanding airport hotel; for it is better than most non-airport hotels: it is just a great hotel. If you want a comfortable; convenient room; in a hotel that offers great service; this is the place. And we found a good rate on the room; so we did not find it to be pricey at all. 230119,simonharris,11/27/2005,Fantastic I have stayed in a few airport hotels but this is the best by far. The location makes it ideal for easy access to and from the terminal. Literally a five minute stroll and you are there. With the ultra efficeient Dutch Railways you can be in Amsterdam within 15 minutes. Airport hotels can be noisy. This is not. This is down not only to the design of the layout with the elevators being in the central area away from the rooms; the glazing and the proper brick walls between the rooms. The rooms are large by the standard of many such as the Hilton at Gatwick; and are very comfortable. The staff are friendly and efficient. I would recommend staying there if you are visting Amsterdam. Great place to stay 230119,Petefamily,11/10/2005,Fantastic! For an airport hotel - the Sheraton is great! Nice rooms and amenities. A bit pricey; but worth it for being able to chek out and literally walk into the terminal! 230119,mrsregino,10/22/2005,I loved it Staff is really nice; rooms are pretty and comfy. Beds are amazing.no noise and great location to move around amsterdam. Shops at the airport at a five minute walk distance. 230119,ATripAdvisorMember,10/17/2005,great location; very quiet; courteous staff Stayed here last night of our trip to Amsterdam because of its location to airport (actually right in the airport although you would never know it) We took my 85 year old dad on his first European vacation and he was having trouble walking which was the reason for booking this location right at the airport. The hotel is very modern and the staff courteous. The room was more than adequate; more than enough fresh towels; toiletries; etc. We needed a cot which was delivered in less than 10 minutes. Did not hear one plane which was a concern at first. Nice and quiet and the beds are fantastic. Public transportation; taxis; etc. are all there. Would highly recommend this hotel. You will not be disppointed. 230119,DutchyCan,09/04/2005,Very nice airport hotel We were here 1 night in April. Our plane was overbooked and we had to stay a night at the airport on behalve of the Airline company. The hotel is quite expensive (rackrate); but the room looks very nice for an airport hotel. This hotel is the closest to Schiphol airport and when you check out; you simply walk quickly into Schiphol. There is a small restaurant closeby where they serve a nice meal in cozy atmosphere. The shops of Schiphol Airport are closeby; therefore; you do not have to be as bored as in most Airport Hotels. The hotel is also close to the trainstation of the airport; so you can be in Amsterdam with no problem.The bed was one of the best hotel beds we have slept on. The bathroom looked nice and everything was clean. There was no noise; so you can get an easy sleep.I can reccomend this hotel if you find a nice deal. 230119,SuccessJoy,08/30/2005,A very quiet hotel Yes; quiet at the airport! I stayed there just 1 night and a couple of weeks later stayed at the Shereaton's premier property; Hotel Pulitzer. I liked this much better and is was 100 Euros a night cheaper! They have a new work out area which was also better. First a couple of Euros you can take a 15 minute train right from the airport into the town. The beds are fantastic too! Consider this an alternative to staying in town! 230119,smartwater,06/09/2005,Had a very pleasant stay I stayed on the club floor of this hotel because all the other rooms were booked the weekend I was in Amsterdam. It was one of the best hotel experiences I've had in Europe. It was clean; staff was friendly; the amenities were amazing -- nothing bad to say about it; really.If you get bored; there is a train at Schiphol airport which will take you into Amsterdam's city centre in about 20 minutes -- very convenient. My friends were staying in another hotel in the city centre; so it was extremely easy for me too meet up with them.Staying on the club floor was a little pricy; but well worth it. In the evening; there were free drinks at the bar; and free refreshments during the day. There is also a small grocery store and numerous restaurants in the airport; which the hotel is connected to. The staff was extremely helpful and friendly; and they actually seemed genuine. Now; it's not in the city centre; but I didn't mind it at all; because when you finally have to leave Amsterdam; you don't have to worry about how you'll get back to the airport -- you'll be in it. I would definitely stay there again. 230119,ATripAdvisorMember,06/01/2005,Great location For my purpose; which was an overnight stopover to meet an early morning flight; this hotel was PERFECT. It gave me the chance to have a good night's rest and some time for a bit of shopping. I caught my plane just an hour after waking up...what a luxury. Great; great location. 230119,JCW,05/28/2005,Great location; comfortable hotel showReview(3506781; 'full'); 230119,DJ,01/06/2005,Perfect airport hotel showReview(2984908; 'full'); 230119,87,12/12/2004,Not Five Star but Good Four Star showReview(2876306; 'full'); 230119,FoolfortheBeach,08/31/2004,Nice Hotel; Conveinient but Expenssive showReview(2504367; 'full'); 230119,ATripAdvisorMember,07/22/2004,Never Again showReview(2314634; 'full'); 230119,egpx,05/08/2004,Enjoyeable stay showReview(1886421; 'full'); 230119,ATripAdvisorMember,01/07/2004,Very Disappointed! showReview(1540784; 'full'); 230119,denealio,01/04/2004,Great experience showReview(1537534; 'full'); 230119,JayinNY,11/22/2003,Gives new meaning to the word "ripoff" showReview(1496144; 'full'); 230119,ATripAdvisorMember,04/29/2003,Be Afraid; Be Very Afraid.! showReview(985146; 'full'); 230119,lass,09/20/2008,La cosa piu importante e che... showReview(20522167; 'full'); 230119,lass,06/30/2008,Nous le conseillerons 脿 d'autres personnes et nous y retournerons showReview(17442853; 'full'); 230119,lass,05/27/2008,銈枫偋銉┿儓銉炽€€銈儬銈广儐銉儉銉犮€€銈ㄣ偄銉濄兗銉堛儧銉嗐儷 showReview(19171415; 'full'); 230119,lass,04/26/2008,渚垮埄銇ч珮绱氥仾銈ㄣ偄銉濄兗銉堛儧銉嗐儷 showReview(19170591; 'full'); 230119,lass,04/02/2008,銇娿仐銈冦倢銉昏惤銇$潃銇嶃倰姹傘倎銈嬫柟銇?#x201d; showReview(19170120; 'full'); 230119,lass,10/13/2007,銈广偔銉濄兗銉┖娓亱銈夈伅... showReview(21803060; 'full'); 230119,Patilin,10/01/2007,Muy conveniente showReview(10028162; 'full'); 230119,lass,09/07/2007,銇勩亸銇ゃ亱銈点偆銉堛倰瑕嬨伨... showReview(21802959; 'full'); 230119,lass,08/03/2007,銈枫偋銉┿儓銉炽€€銈儬銈广儐銉儉銉犮€€銈ㄣ偄銉濄兗銉?#x201d; showReview(19162763; 'full'); 230119,lass,05/23/2007,buon rapporto qualit脿-prezzo showReview(11435630; 'full'); 230119,lass,04/19/2007,鏈€楂樸仹銇欍€傚叏銇﹁壇銇嬨仯... showReview(21802458; 'full'); 230119,lass,04/07/2007,銇勩仱銈傘€佹宸炪伀鍏ャ倠闅?.. showReview(21802421; 'full'); 230119,lass,02/25/2007,Attention a votre facture showReview(11397880; 'full'); 230119,lass,03/21/2006,涔椼倞缍欍亷銇?娉娿仐銇俱仐... showReview(21800903; 'full'); 230119,lass,06/11/2004,绌烘腐銇嬨倝鐩寸祼銇椼仧銉涖儐... showReview(19927940; 'full'); 230119,lass,09/24/2003,銉熴儱銉炽儤銉炽伄銈儵銉欍儵... showReview(19921628; 'full'); 230119,lass,08/25/2003,銇撱伄銉涖儐銉伀娉娿伨銈嬨儭... showReview(19920724; 'full'); 230120,MrandMrsDEE,01/07/2009,Great hotel in Amsterdam Front of Hotel showing new Signage 230120,matt303939,12/08/2008,Brilliant hotel; all you could ask for The hotel is located in a very convenient place; 5 mins walk from the central station and 2 mins from Dam Sq.The hotel staff are very friendly and helpful. The rooms are generous sizes and the beds are really comfortable. You get free evain water; lovely toiletries and slippers and dressing gowns; everything to make your stay even more satisfying. The only downer for me was it was really noisy outside the hotel room; at 6 in the morning the delivery trucks would start arriving; became very tedious.Apart from that its great; it has a nice restaurant; a gym; library; masseuse.Would definately stay here again. 230120,ALLWRIGHTY,11/28/2008,Would be happy to return. Sofitel Amsterdam 230120,AZjetboy,11/09/2008,Accor needs to rename it "MERCURE" This SOFITEL is very central. Less than 10 minutes walking from the Central Train Station and 5 minutes from Dam Square and all the other attractions in Amsterdam.Staff is very nice; friendly and helpful.The rooms are clean; but are not luxury appointed like SOFITEL spoiled me before in other hotels.You get everything you need in the room; included tea/coffee maker but the enviroment and decor is absolutely NOT a SOFITEL ambiance and the all property looks a little old fashion.I think that ACCOR HOTELS should downgrade this hotel and place it in the Mercure properties because it can't compete with a Luxury Hotel the way it should and in the way SOFITEL is known to be. 230120,HelmutSchnitzel,11/04/2008,Good Stay in a Sea of Chaos Stayed here for New Years 2008. The location is right in Dam Square and this is pretty much a standard business hotel. I usually prefer staying in a small local hotel with a little more personality but we booked late and this was really all we could find. Everyone was really nice and the room was quiet and comfortable. If you are looking for a good generic hotel right in the center of the city this is the place. If you want the local experience though; you might want to look else where. 230120,lemmondd,10/25/2008,Rundown and Disappointing! The Sofitel was chosen for the group I travelled with for the Amsterdam Marathon. I would not have personally chosen this hotel; that said we did spend three nights in a very dark (even with every light turned on) and very small guest room which looked onto the very small alley way on the side of the Hotel. The decor throughout the property is well past its prime and needs replacement. The carpet in the guest rooms is well beyond that level and can no longer be made to appear clean. The marshmallow bed referred to in another posting here...is a veiled way of making a lumpy old mattress seem to have some new life. The feather bed and comforter were nice; but the bed itself was not! The bathroom included cracked tiles along the wall near the floor and just seemed worn (not dirty...just worn). The guest room was directly across from the elevators; which caused me some concern; but did not prove to be a significant problem. The staff at the front desk were young and very helpful with the exception of Rene; who appeared to be a manager/supervisor for the Hotel. When inquiring about internet access both by phone and at the desk he appeared to be miffed that at other locations in the world it is not uncommon for it to be easily accessed or complimentary. Rene clarified that This is not America. to us as we inquired about hotspots in the neighborhood; and that there is a charge for everything in The Netherlands. His tone and demeanor put us off from any further interactions with the staff at the Hotel; making us feel very unwelcome and unappreciated as guests in his Hotel. 230120,MC7,10/13/2008,Really good stay at the Sofitel We chose the Sofitel Amsterdam after reading various reviews and finding that it was conveniently located to the train station. Unfortunately; British Airways lost our luggage on our way from Heathrow; so our mood upon arrival was less than pleasant. Luckily though; we didn't have our luggage while we walked from the station to the Sofitel. We didn't have the best directions to find it and wound up taking the wrong turn at a junction so after about 25 minutes of walking in the wrong direction; we came across the Sofitel. Upon arrival; we came across two very friendly and very helpful staff who helped us check in with ease. When we informed them that we didn't have any luggage; they took all of the details and continued to contact the agent regarding the whereabouts of our belongings (apparently this happens to at least 15 of their guests per week with BA; so if you have a connecting flight on your way to Amsterdam; don't be surprised if your bags don't make it).The room was a very good size; with a comfortable bed and clean bathroom. We spent more time in the room than we'd expected; waiting for our bags to arrive; and it was very comfortable. We ate in the restaurant/bar which was very nice and also had room service (without a change of clothes we were reluctant to go out too much) which was lovely - they had a fantastic pasta which is highly recommended. The location was great; quite close to the shopping area (and not too far from the red light district). Amsterdam was a lovely city and we were really surprised at how much we liked it. The Sofitel was a perfect choice and was great value for money.Would definitely recommend a stay at the Sofitel Amsterdam. 230120,JuneAgatha,10/02/2008,Expensive; Run down; Dirty This hotel does not match the pictures shown on the hotel website. The rooms are not clean and need to be renovated. The bathrooms are filthy; so if you stay here; bring disinfectant with you. The furnishings are old and run down. This is basically a scam with the hotel representing that they are a luxury hotel when nothing could be further from the truth. 230120,MrFlexible,09/22/2008,Deluxe accomodations in the heart of Amsterdam Besides the good price and great location my wife and I stayed here for the famed marshmallow bed. We were not disappointed...We stayed for two nights as the relaxing end to our tour through London and Paris. We came in on the train from Paris and the hotel is a short walk from Central Station. It is also a street or two over (and they're tiny streets) from the Damrak and tons of shopping; dining; and just about everything else in Amsterdam.When we checked in; workers were redoing the road outside. The front desk advised that our room would be in the front overlooking the street. I asked if they had anything else due to the construction; but they assured me that we would not be able to hear it through the double windows and that the room was very nice. They were quite polite and exactly right! (they even sent up a fruit basket later just to make sure we were comfortable)The room was practically a suite with high ceilings and large windows overlooking the street outside. The bed was king and was the promised comfort of marshmallow goodness. The shower had a tropical rain spout directly overhead that was like showering in a hot waterfall. The bathroom kit included very nice French soaps; lotions; and shampoos.Maybe we enjoyed it extra much after our smaller rooms in London and Paris; but we loved the Sofitel and would definitely stay there again--make it a tradition even because of that magical bed! :) 230120,DeanoNorthPerth,09/16/2008,Soft spot for Sofitel My wife and I stayed here for a couple of nights after a river cruise up from Budapest. We were very impressed.I had booked via the Sofitel website and found a Book 3 nights and get a night free type package which included a picnic basket on one of the days. Well; the picnic basket lasted us for 3 meals! It was huge. We had to clear out the mini-bar to store the leftovers. And the food was lovely.We had to leave the ship in the morning but the Sofitel was able to accommodate us with an early check in. The room was excellent and the location the same. I could not fault the staff in any way. All were very helpful.I recommend this hotel very highly. 230120,travelhappy77,08/27/2008,Great Location...Great Bed! First off I Pricelined this hotel and was very happy with the price and location so my expectations were not as high as if I paid full price.I love Amsterdam and this was not my first trip. The location was perfect. A train outside and walking distance to most everything. The side of the Dam it is on is serene. It is like you are in the middle of it all but in a lovely quiet spot. The room we had was big with a view of the street that had great morning people watching. The front desk was pleasant. The restaurant/bar was overpriced and small but with restaurants and bars everywhere you look I wouldn't bother with the hotel bar.The bed was amazing! The room was clean. The bathroom was big. If I saw this for a good deal I would book it again in a heartbeat. 230120,ericalee,08/14/2008,Good location; great bed; horrible view We spent four nights staying at the Sofitel in Amsterdam at the tail end of a two week trip in Europe - overall; we felt pretty neutral about this hotel; there was some pros/cons; but overall this was our least favorite hotel of our trip....In terms of the room itself; it was pretty big and clean. The hotel is very traditional in terms of decor so anyone looking for something modern; look elsewhere. Bed was heavenly as others have mentioned -- nice; big; and fluffy. Bathroom was decent sized as well and nicely stocked. There was a mini-bar with a fridge (but would have preferred to have our own fridge to use to stock beverages and snacks.)One of the worst parts of the hotel was our view or lack thereof. We basically stared at a nasty alleyway whenever our window was open - I don't know if there are better views in this hotel and how to get them; but if you can figure out a way to do it; ask. It would have been nice to have a more comfortable homebase in terms of staying in the room - basically we only were there to sleep and take a shower because the view was so dismal.As far as location; it's situated nicely in the city centre with good tram access. It's also in walking distance to the train station. We walked pretty much everywhere from our hotel including the red light district; west and south canal belts; and the old south section with the van gogh and rijksmuseum (tram might be better for getting to the old south though; we were optimistic on our walk!) Breakfast was not included and expensive (22 euros/person). This hotel definitely had a vibe for older folks; so if you are younger; might want to look elsewhere (we are late twenties/early 30s and felt like the youngest people there.) 230120,valleymeg,08/13/2008,Disappointing Experience We stayed at the Sofitel in Amsterdam in July 2008; and were very disappointed that it wasn't up to the usual Sofitel standard.The staff were not particularly friendly; and the rooms were very tired; dark and gloomy. Considering the rate; we would have expected a much higher standard.This hotel was chosen for it's location which was very convenient to get around Amsterdam; but I couldn't recommend it for any other reason.The beds however were gloriously comfortable which was a feature that many other fellow travellers had experienced. 230120,vegu,08/01/2008,Impolite stuff Me and my husband have checked out around 10 a.m. and requested our bags to be picked up and kept in concierge till 2 pm so we can pick them up on the way to the airport. Around 12:30 I wanted to transfer our shopping bags to our luggages and then unfortunately everything has started to turn bitter.Ms. Eva at the reception asked for a receipt. I told her that she didin't give me one. She said that she gave it to my husband. I said ok; I am not getting my bags I just want to put the last minutes shopping bags. She took me to the luggage room but our bags werent there. I said maybe they are still in the room. The answer was How am I suppose to know that I need to bring your suitcases here if you don't tell me? I said We told you that. She was insisting that we didn't told here. Anyway she started to be realy rude and I was very uncomfortable to hear impolite and unpleasant words from her. Than she told me 鈥樷€檇o you know how many people I am serving everyday how do you expect from me to remember all of them 鈥欌€?at this point I was even surprised more to see the customer relation skills of the staff. I am telling you it turned literally ugly finally she told me to shut my mouth. At that point I was so upset that I started to cry than Mr. Jonathan P. KOK came and has been witnessed some part of this incident and tried to calm me.I went there for a holiday and this person ruined my day. I do not see any point that they may talk to me in that manner no need to mention the insulting part. I don't have an intention to go to any other Sofitel Hotel on my other trips. 230120,ripejack,07/21/2008,excellent location I have stayed twice at this Sofitel. A few minutes walk from Amsterdam Centraal railway station; the rooms are well appointed and the bar and lounge are very comfortable. Thoroughly recommended. 230120,PriscillaDublin,07/19/2008,Amazing Beds!! The hotel location was great; within walking distances of all the sights. The beds were the best I have ever slept in!The rooms were clean and the staff helpful. 230120,Awaythelads,07/15/2008,Will stay here again next trip to Amsterdam Met all my criteria for a weekend stay in Amsterdam with my friend (2 single beds):* Excellent location; 5 mins walk from Central Station and even closer to Dam Square.* Comfortable beds; adequate (not large) sized room* Extremely friendly and helpful staff* Free drink at the bar and 4pm checkout (I'm a member of the Sofitel scheme)* Reasonable price for Amsterdam (though not cheap compared with other cities).* Relaxing stay 230120,Aswedishfamily,07/10/2008,If you pay their advertised rate you could ask for more Mold 230120,WelshFee,07/02/2008,Friendly place My husband and I stayed at the Sofitel for 2 nights in December 2007. Prior to booking I joined the free Sofitel Privilege scheme which meant that we were entitled to a complementary late check out (4pm) and a free drink in the hotel bar. The hotel staff were very friendly and helpful. Our room was small but had a high vaulted ceiling which made it feel more spacious. Although there was no view; we liked the room as it felt cozy and the beds were extremely comfortable. Another plus point was that the air conditioning unit was quiet and there was no noise from the corridor even though the hotel was busy. The decor throughout the hotel was quite dated and not what I was expecting from a Sofitel. We didn't have breakfast as we felt it was over-priced.The location is very good - just a short walk from both the station and Dam Square.We've been to Amsterdam several times before and would definitely stay at the Sofitel again as it feels more like a family run hotel than part of a big chain. 230120,doobieref,06/25/2008,Just OK I expected more from this hotel. I did not think the beds were all that special. The staff was stiff and some were in training and did not know what they were doing. Breakfast was 22 Euros; which I thought was a lot. In this hotel expect to pay for every service. I wish we would have stayed at the first hotel we were at until our trip on the Riverboat. Probably would not stay there again; but it was not bad. 230120,moximo,06/07/2008,Nice Hotel / Great Staff / Horrible decor bed area 230120,oliverlewis,06/03/2008,The most friendly Without doubt the most friendly professional staff we have found worldwide - nothing was too much trouble the advice they gave was excellent and always with a smile. The room was spotless; the bed enormous most comfortable but it did make the room seem small by comparison ! Presumably the price reflects the cost of hotels in Amsterdam but even with our booking well in advance getting nearly 40% off the rack rate it was still expensive for a room only rate. We didn't avail ourselves of the hotel's breakfast at the extortionate rate of 22 Euros p.p. as there were many eateries offering breakfast at much more realistic prices within a minute of the hotel ( and we could sit outside enjoy the sunshine ! ).It's typical of a 4star chain hotel - there are no nasty surprises it's hard to beat for location.One tip ( from the hotel staff ) - if travelling to the airport catch the tram to Central Station ; one stop from just outside the hotel catch the airport train that runs every 15 mins. The fare is 3.60 p.p. as opposed to 45Euros for a taxi the train stops in the main airport concourse. 230120,hamaudit,05/20/2008,What a bed! Good clean hote with good service. I selected this hotel purely on price and have to say that overall I was impressed - in particular with the bed!Recommended 230120,hemdale,05/20/2008,Average hotel; a bit disappointing for Sofitel... Fantastic bed 230120,drunkenmaster42,05/19/2008,Pretty solid and not too expensive Bed 230120,res1902,05/09/2008,Great hotel - clean; quiet; soft bed and helpful staff Typical amsterdam canal scene 230120,WienerS盲nger,05/09/2008,A little disappointing after Brussels This is a decent hotel; but we were spoiled completely after our experience at the Sofitel Brussels Europe.This is walking distance from the Centraal station; just follow your nose straight down the bridge; and the hotel is on your left. There was a bottle on the table; and after our experience with a few 3-star hotels; and of course at the Brussels one; we drank it. It was part of the mini-bar and we were charged for it. The staff are friendly enough; but were nowhere as efficient or as polished as those in Brussels. The water is one of the cleanest in Europe; so you can drink from the tap safely. Our request for a high floor room and non-smoking were both not met; and we were in a small room with a tiny bathroom; not quite what we expected at a Sofitel. The exterior of the hotel and the lobby were a big disappointment - perhaps the Sofitel Grand is the one that the usual business traveller stays at. 230120,Traveller73London,05/06/2008,Above Average Hotel: Average Sofitel view from window 230120,JoyceKing,05/03/2008,Cozy haven in Amsterdam Just a week before our trip to the Netherlands; we discovered that we had one more night in our vacation than we had thought and suddenly needed to find a room in Amsterdam for the weekend just before the Queen's Birthday holiday (April 30). It was very difficult to find one but I did so at the Sofitel. It was much more expensive than I would have otherwise chosen but the Sofitel turned out to be a very pleasant hotel. Our room was small but clean and nicely decorated. It looked out onto a tiny alley and so had no view but was very quiet. The only negative comment I have (besides the high price) is that the bathroom fixtures looked old to me. They should be modernized. You can see in one of the photos posted that the sink is cracked and stained. The breakfast was expensive (鈧?22) but was delicious with lots of wonderful options. Before eating breakfast; we went out onto the street to try to find a less expensive restaurant but didn't find anything since it isn't a very touristy location. However; for dinner we did find a delicious Moraccan restaurant (Marrikech) just down the street at Nieuwezijds Voorburgwal 134 that I can recommend. The hotel is in a very convenient location; in walking distance to the train station and right on a tram line leading to the museums. But; though convenient; it isn't in a particularly nice location.Given a choice; I probably wouldn't stay here again because of the expense. 230120,parny,04/23/2008,Great Location And Very Comfy Beds!! us outside hotel enterance 230120,knycty,04/07/2008,Great Hotel! I recently returned from my first trip to Europe and I stayed 3 nights at the Sofitel Amsterdam to begin my trip. Room: was very clean; modern and well-appointed. Bed was unbelievable comfortable. Yes; my single room was small by American Standards but more than good for a single traveler. My only complaint is the shower got warm; but not hot. Stayed on the 3rd floor and had no problems with street noise. Staff: front desk staff were very friendly; attentive and spoke English very well. Housekeeping came early AM; but respected the Do Not Disturb sign. Location: Sofitel is walking distance from Centraal Station; Dam Square; the Red Light District; and many shops and restaurants. It is a short Tram; Bus; or Canal Boat ride to the Rijksmuseum; Van Gogh Museum; Anne Frank House; and much more. I had an excellent meal at the Cafe Habsburg just a few blocks west. Breakfast: was sooo good! Great selection: eggs; meat; cereal; pastry; fruit; waffles; pancakes; all very fresh and the service was excellent. Disclaimer: breakkfast was included in my room rate. Overall I highly recommend this hotel without hesitation and would definitely stay here again. 230120,rnaman,04/04/2008,Terrible hotel!!! I have just left the Sofitel Amsterdam and; although being an experienced traveler; I can assure that it was one of my worst hotel experiences ever.I booked my stay for 4 nights through RAI; a Dutch travel agency that was organizing the congress I was attending.The Sofitel simply didn't honor the rate that was in my voucher; charging me more. When I showed them my voucher; they simply said that I would have to complain with the travel agency that gave me the wrong rate. Absurd!!The room was extremely small; noisy and dirty. Besides that; a horrible decor (just tak a look at the candid photos) and crampy service. All that for 200 euros + tax a night w/o breakfast.What else can I say? They charge only 22 euros per day for internet connection.Take my advice: if you are going to Amsterdam; skip the Sofitel. 230120,PortlandBob,04/02/2008,A very nice Amsterdam Hotel We stayed in the Sofitel for 5 nights (3/23 - 3/28). I thought it was a very nice experience. The rooms were average size by european standards and very clean; nice clean compact bathrooms; the beds were very comfortable and the staff was friendly. Amenities included robe slippers; instant coffee tea along with a minibar that you could also store some items in to keep them cool. Of course it is smoky in the lobby but that is most places in Europe and especially Amsterdam. The room however did not smell of smoke. A solid 3 1/2 star hotel.The location is great; easy to get to everything yet not on a street crowded with tourists. Our only complaint was that the AC hadn't been turned on and even with turning off the heat; our room was rather warm but opening the window made for a loud night for sleeping. We paid 140 Euros/night which I felt was a resonable price. It is not on a particularly picturesque street but the canals and Jordaan is less than a 5 minute walk as is Dam square. We will stay here again next year.The breakfast was expensive for our taste at 22 Euro/person. There is a great Seattle style coffee shop at the end of the block (turn right out of the hotel) for coffee and pasteries; the owner Frank is a great guy. Also; along with another reviewer; I would highly recommend Humphrey's Restaurant (also one block to the right out of the hotel at Nieuwezijds Kolk). 21.50 Euro prix fixe for a great 3 course dinner (the best we had in Amsterdam). 230120,JLFERG,03/25/2008,Loved the Sofitel in Amsterdam ceiling of room 545 230120,IanStanworth,03/21/2008,Miexd views Mixed views on this place. Postives-friendly helpful staff- clean comfortable rooms with good facilities- well locatedNegatives- communal areas stink of smoke. This is an Amsterdam problem not just this hotel- whilst decor is tidy and in good condition it needs updating- previous reviews note very soft beds; pillows; etc. These were too soft making sleeping sweaty and uncomfortable.In general it was OK but will not be going back to Amsterdam because of the constant assault on my nose and lungs by cigarette smoke. I have never seen so many people smoking. Too long here will damage your health even if you don't smoke 230120,MrCBedfordshire,02/05/2008,A tale of 2 rooms... Stayed here on a Saturday and Sunday night - 2 adults and 1 child. Checking in and out was hassle free; with friendly reception staff. Our daughter was given a small backpack with some drawing stuff; which was a nice touch to start the weekend at the hotel.The foyer and public areas were clean and well presented. The lifts to the rooms could only be accessed using your room keycard. We were allocated room 118; which was a triple room with a king size and a single bed - both very comfortable. The bathroom was clean and functional with a good selection of toiletries and towels. Robes and slippers were available. The decor was OK. There was no in-room safe; so we had to use the safe deposit boxes held at reception - no hassle whatsoever.Room 118 looks out on to a small alleyway - directly opposite a bar and hostel - perhaps 15ft away if that. The bad news for us was that this bar stayed open all night and we could hear the thumping bass from the sound system. People were constantly coming and going - one on a motorbike; which was revving-up directly under our window at 2.00am. The music was still booming at 8.00am! We werent awake all night; but did not get a restful sleep.From reading previous reviews; we were aware that there were some noise issues; which prompted me to email the hotel and request a quiet room. In the morning; my wife went down to reception and explained the situation. The front desk staff were very apologetic and said they would arrange for us to be moved.We went out for the day and when we came back; we picked up the keys to room 123; which turned out to be what I presume was a junior suite; with a large sitting area containing 2 armchairs and a sofa; which converted to a bed. A kingsize bed was around the corner. The bathroom had 2 doors - one to the lounge area and one to the bed area. There was no difference to the amenities; with the exception of an in-room safe being available. We were presented with a gift tray of chocolate and a tin of Dutch biscuits; which again was a nice touch.It was a corner room and was surrounded on all sides by private residential properties. We had a very restful second night.We did not take the hotel's breakfast or use the bar; so cannot comment on that. However; we were impressed with the staff and the customer service and would use this hotel again; given a room in the right location. 230120,Mattellone,01/28/2008,That was a great stay The hotel is situated right in the centre of the city; e.g. some steps from Damrak - the main street of Amsterdam. The Old King's Palace at Dam Square; as well as Amsterdam Centraal railway station and Mme Tussaud Museum are of a few minutes short walk from the hotel.We made the reservation through Sofitel Reservation Services getting a 鈧?149 offer per night for 2 adults and 2 children. A 鈧?7.03 city tax (per night) was added to our bill upon checkout.When checking-in I was impressed by seeing a great Queen's portrait behind the receptionist;the next day I was even luckier to see Her Majesty the Queen right one meter from myself!The room was great; though we noticed poor general lighting.The beds were excellent and I could hardly imagine whether there might have been a bed better than the one I slept in in Sofitel Amsterdam.The bathroom and shower were allright; too.We were absolutely happy that we had chosen this hotel for our short stay in the Netherlands and I can proudly recommend the hotel to my best friend. 230120,wilhelmina,01/26/2008,great place i want that bed at home!!!!great comfortable bed our room was spacious and clean.location was fantastic and near a febo to !!!the breakfast was great as were all the staff we encountered.if the price is right would stay here again 230120,CC2006,01/23/2008,A rocket of a trip I recently spent New Years Eve at the Sofitel Amsterdam. It was a short trip; so will be a short review; however; in general and especially given the location and price; I would recommend.Good points:The beds were amazing 鈥?and great linenCentral location and within easy reach of all tourist attractions 鈥?a great base for exploring the city on footVery short walk from the central train station 鈥?the journey from the airport to the central station is a very cheap (c.鈧? I think)The free pasty-like treats in reception CheapBad pointsThe beds were amazing 鈥?and very difficult to get out ofThe hotel charged me 鈧?0 to use the internetThe bar shut at 2am; which for Amsterdam is disappointing Not on a great road 鈥?bit of a walk to find a nice caf茅 or lunch venueNew Years Eve was great fun 鈥?a few drinks followed by a lovely meal at a restaurant called Nomads. And then came the walk home to the hotel which felt like we were in an episode of Band of Brothers 鈥?rockets and fireworks being let off in all directions - from all places imaginable 鈥?people鈥檚 hands; off car bonnets; in the road; from drain-pipes etc. A scary but exhilarating experience.My number 1 tip; and we learnt from experience; is if you would like to go to a top restaurant; book it up in advance. Try the Supper Club鈥?. 230120,bluecity25,01/20/2008,Central Located for Amsterdam Sights Stayed here for 2 nights visiting a friend in Amsterdam; overall a good standard 4 star hotel with feather beds and a cosy (smallish) room with plenty of facilities. As it is situated on a busy road - trams; bikes and cars - I would advise asking for a quiet room at the back of the hotel - 501 was great romantic room and of course if you require a non- smoking you must request. Non-smoking is only in the breakfast room and some guest rooms (22 Euros each for breakfast was expensive we thought; so popped round the corner to a great non-smoking coffee opposite the church and directly opposite the tulip hotel.Room - clean; tv; writing desk; minibar; robe; slippers; large bathroom with good shower and toiletries; kettle with tea/coffee etc plus free bottle of water on arrival;24 hr room service. Iron and board on request and anything else you may have needed!5-10 mins walk from train station; we only had one case so was fairly easy; they did offer us to store luggage once you check out and want to sight see. Staff - friendly and very helpful. 5 mins to Dam Square and Amsterdam overall was easy to walk around; most shops don't open until 11-12 so it seems quiet in the back streets!In De Waag - Neuwemarket - Fab restaurant - ate there 2 nights - fairly pricey but very worth it; red meat; vegetarian and yummy deserts. Great atmosphere; if you want a romantic meal best asking for one of their quiet corners at the end of the restaurant it also caters for large parties and is worth booking in advance.Trams; cars and bikes makes crossing the roads a bit of a challenge so keep you eyes peeled; few near misses!!!! Cold and wet in January so unless you have to I'd wait for the spring; bit like most european places!!! Enjoy 230120,TheWrightFamily,01/18/2008,Good central location; but not 5 star Trams outside hotel 230120,SKHigs,01/06/2008,Best Shower and Bed!! The softest bed ever! Almost disappeared into it like a marshmallow. 230120,Biogeog,01/04/2008,Wonderful hotel We just spent three nights with our two small children at this very nice hotel. It was wonderfully located to the historic sections of Amsterdam. The staff were extremely nice and were very helpful. The rooms were a tad small; but nicely appointed. The street and alleyway noise was noticeable; but I doubt you can get around that if you are staying in central Amsterdam. There are two tram stops out front; so access to the station and rest of the city is very easy. It was a somewhat less crazy part of town then elsewhere; particularly in the evening; so there were not too many obnoxious revelers in the area. There is a large supermarket just down the road and many restaurants in the vicinity. Internet access is fairly expensive (you must buy an hour or day access). 230120,noallfamily,01/04/2008,Feather beds We have just returned from a New Year break at this hotel. The hotel and its location and service were fine. I had booked twin rooms and since only 1 of the 3 twins booked was available they upgraded 1 room and put a portable bed in the third bedroom; as my son and his male friend refused to share a double bed. The portable bed was extremely uncomfortable although my son didn't report this to the hotel so didn't give the hotel a chance to improve the situation .The normal beds were extremely comfortable and really this is the reason I am writing a review. Be aware that the pillows; mattress and mattress topping are feathered. if you have an allergy to these; as I do; you can request the bedding to be changed but do so in advance. Do not spend an unpleasant first night as I did because reception were unaware that alternative bedding was available. 230120,kooksy,01/03/2008,NYE in Amsterdam Went to Amsterdam for NYE and thought this hotel was great.Good location (5 mins from Dam Square) and near train station too.Will stay here again.Not a new hotel though. If your looking for up-to-date then dont stay here. Old style decor etc. 230120,ready4nexttrip,01/01/2008,Great Location... Wonderful Staff We have recently stayed at Sofitels in Asia and N. America so I'm confident with this chain. They do have the most comfy hotel beds; after its convenient location; that was my #2 factor for choosing this hotel. We traveled by train from AMS airport and we departed also via the train station to Belgium. This hotel is about a 10 minute walk from the train station; less without the luggage! It's in a safe/clean neighborhood; tram line is right in front of the hotel; and less than 5 mins walk to the DAM. There is a large supermarket in close proximity also. We didn't have breakfast at the hotel; 22 euros per person sounds like a lot for breakfast food. Hotels has a basket of apples; tangerines at the counter which is a nice little treat on your way in/out of the hotel. If you don't have your lab top; you can get an internet card and use their business center. 10 euros for 45 mins and about 13 euros for 90 mins; we got the 90 mins and we were able to use this same internet access card at the Marriott in Brussels (i-Bahn). We got our rooms on the 1st floor adjacent to an alley; you can hear people talk when they walk by! I suggest asking for a room on a higher floor. Rooms are much smaller than expected but maybe considered large Amsterdam stardard. Extra information/tips not directly relevant to the hotel.....We were there during Dec. 25-28 (all the small businesses were closed).... didn't noticed until the very last day that there is an internet place a few doors over (north of the hotel; same side). We had a dinner meal at this Holland restaurant just a few doors south of the hotel; same side.... we didn't like it. Service was good but I suggest look elsewhere for food near the hotel. We had dinner at this seafood restaurant called Lucius (about 15 mins walk)... it was superb (if you like seafood)! You can easily find info on this restaurant online. 230120,nikostsepetis,12/28/2007,Excellent value for money I will try to be brief: I am a hotel owner; very peculiar in taste with hotels; normally stay in boutique hotels; difficult with sleep and difficult to be pleased in general. We booked this hotel via an agency as i was travelling with a friend who was on a budget and i didnt want to bother looking around and i was initially sceptical about he choice (could i have chosen i would propably opt for something like Dylan or Arena hotel). I dont know the exact rate but i think it should be around 120-140 euros for a twin with breakfast. For this price level (we were there in xmass which is apparently a;low season to them) this was a very good choice. Convenient location; near but not on the sleezy red lights and very near the 3 beautiful canals (dont remember the names). We got a 5th floor room and it was biggy and confortable with pleasant street views; nice bed; clean and mora than aynything quiet (no noice from neighboring rooms). We were treated in a prof way albeit impersonal (which was still ok). Few negatives which didnt spoil my good feeling: Boring breakfast in an unatractive room (why couldnt they have a more interesting and richer range of cheeses?); dated and more like a 3* bathroom (but not small).Overall if you can get a good rate and a top floor room and if you dont mind this kind of impersonal feeling this is a good pick.To end; Amsterdam is a very pretty city; perfect for a city break (boring for more than 3 nights); with expeptionally polite people and a very bohemian-youngish charm!! 230120,Nanka19,11/26/2007,Loved the Sofitel Very comfortable; clean hotel. The bed was the most comfortable ever slept in a hotel. The staff was great. We arrived very early; 9am; they had a room ready for us with a nice city view. Would stay again! 230120,FionaCC,11/22/2007,Great Hotel A+++ Great Hotel!! Great location less than 5 mins from Dam Square Central Station.... Great comfy beds; mini bar; room service; friendly staff.. the hotel is on one of the less 'dodgy' streets and in a safe area... Thouroughly recommended ! 230120,sitemaid,11/21/2007,Wonderful hotel! This hotel is wonderfully located steps from shopping and entertainment. The trolley stops almost in front of the hotel and it's a short ride to museums. Comfortable bed; nice room; super security and gracious and competent staff. 230120,Helking,10/15/2007,Even Better 2nd Time Around This was our second visit to this hotel; and again everything was excellent. The room was a good size for a European hotel; it was a standard room however I did notice that some of the other rooms on the backside of the hotel looked significantly smaller; so if room size is important to you I would suggest asking for one at the front of the hotel. The staff were all very courteous and friendly. Housekeeping was excellent although last time we stayed the tea and coffee was replenished in large quantities but not this time. It was however possible to request a very large pot of tea or coffee from room service for five Euros which compared to the prices of bars; cafes and restaurants in the area is excellent. Again the best bit was the bed!!!! I arranged the hotel for 5 couples and was very pleased that they also were all very happy with the accommodation and service here; thoroughly recommended!! 230120,FranklinsFresno,10/13/2007,PRIVATE AND COMFORTABLE WOW-They gave us a wonderful executive suite and it was very quiet. It was a 10 minute walk from the train station. This particular hotel does not offer lotion; so bring your own and they also run out of face towels. Housekeeping is not that great; we had to go behind them to clean things off. It's an older building and the ceilings in the room are low; so I wouldn't suggest anyone over 6 feet to stay in the executive suite and it also does not offer a bathtub but a huge shower. But this hotel is centrally located to everything and I would stay there again. I would also not suggest using there internet from the room; it may not connect ; but they do have a business office on the first floor. Jose the Concerige was very nice and accomodating and made our stay very nice. 230120,AdamR,10/04/2007,Nearly excellent hotel in Amsterdam I had a lovely three day stay at this hotel in Amsterdam which was within a 5-7 minute walk from Centraal Station and right in the heart of central Amsterdam; without being in an overly crowded area. The room was excellent to outstanding; the staff were most helpful and amenities were top quality. I found the internet access (at 20 Euros per day) to be exorbitant; as were many other hotel offers (breakfast was also particularly expensive); and although the room was of european size; it was completely comfortable and modern. The rest of the hotel (hallways; foyer; etc.) could do with an update; but it was definitely clean and welcoming. I'd highly recommend this location. 230120,Tsekham,09/24/2007,a good nights sleep Fantastic beds. Good central location. Good staff and nicely appointed. 230120,europe2go,09/11/2007,Great location; Perfect Beds I stayed for six nights in a junior suite at the Sofitel Amsterdam at the end of Aug/beginning of Sept. Here is my synopsis:Pros: The bed. I would venture to say it was the most comfortable bed I have ever slept in while traveling - and I travel at least one to three months per year. Best nights of sleep I have had in a very long time. I never heard one outside noise the entire week. Even if there were no more positives; the bed was worth the entire stay.The location. It amuses me that someone would book a hotel within a 5-minute walk of the Red Light district; in a city where smoking marijuana in public is accepted; and then fault the hotel for reminding them of the seedier side of Amsterdam. We walked the city every day for a week and never even happened upon the Red Light District - literally forgot to visit it! And the smoking coffee shops are everywhere in the city - not just on the same street as the hotel.That being said; I found the location perfect for the first-time traveler to Amsterdam simply because it's in very close proximity to many of the places a new tourist visits. It's about 3 blocks from Central Station (walk or pay 15E for a taxi!); it's around the corner from Dam Square; and there is a tram stop directly in front of the hotel - it truly doesn't get anymore convenient than that!The staff. Although I wasn't sure at first; the staff (for the most part) turned out to be helpful and courteous. We were treated with respect and kindness no matter what we asked for or needed to know. As with most European hotel experiences I've had; they don't actively jump in and offer to help; but they are there when you need them. One thing I greatly appreciate about Amsterdam is that most people in the service industry speak perfect English.Cons:The lighting. I agree with the other reviewers that the lighting absolutely needs to be improved in both the bedroom/living areas AND the bathroom. My friend's room next door was even worse - and that was before two of her lightbulbs burned out.The fitness room. Although it is a treat to be offered a fitness room in a European hotel; this one isn't worth calling a treat. A recumbant bike whose seat would not stay in position; a rowing machine; and a thing to do crunches/sit-ups. No free weights and no paper cups for the water fountain. It needed an eliptical or treadmill or both!The Internet. T-mobile - need I say more? I spent a small fortune to have access for a week here; then went to Prague and got 24/7 wireless for free.Other than that; I found no fault with Sofitel Amsterdam; and although I probably would not stay there again (because I always like to try other parts of a city when I come back); I would definitely recommend it to any first-time visitors. I thought it was a good value; great location; and the pros definitely outweighed the cons.I'd like to add that if you are a chocolate lover; you absolutely MUST walk to Puccini at Singel 184. Simply the best; IMHO. It's no more than 10 minutes to walk from the Sofitel. 230120,annarex,09/08/2007,Amazing stay View from our room 230120,ChloeB21,08/29/2007,Loved the Sofitel I have just returned from staying at the Sofitel in Amsterdam and I had a great experience there. The hotel is really near to all the main tourist attractions (such as Dam Square) but it is in a quieter street so you feel safer. It is also within easy walking distance of the train station. The staff were very friendly and gave us lots of information about things to do and places to go. The bed was so comfy; I wish I had the same one at home! The room was immaculate and I couldn't really fault much about the hotel except we didn't really have a view but that didn't bother me; after all; you don't visit a city to stay in your room all the time! 230120,oenoluvr,08/26/2007,Very disappointed in this Sofitel My wife and I usually love staying at Sofitels; however this one is worth skipping! Even though it has a prime location and is easy walking distance to many key attractions (including the red light district if you are interested in that sort of thing). The hotel itself leaves something to be desired. First of all; the parking situation: If you are driving; do not stay in this area AT ALL! It is very tricky to get around and they are doing a lot of road construction in the area. Once you do get to the parking area it is a ways down the street and it was not very enjoyable dragging our suit cases from the car. What I was most upset about was cost of the parking. We are not strangers to parking in European city centers; however; when we found the cost of parking was 40 euros we were a bit upset; especially since the website does not bother to mention the cost.Next; the rooms: The rooms were quite nice except for the noise and the lighting. We had every available light turned on and the room was still very dark; and that was during the day. We could also hear a lot of noise from our neighbors and from above us. We skipped breakfast for 2 reasons. First; we were tired of eating big breakfasts (this was our last night of a month long trip in Europe). Secondly; the price 22 Euros/person. A steep ransom for eggs; cheese and cold cuts.Another turnoff for us was the surroundings. As soon as you step outside the hotel you are in the thick of what makes Amsterdam not-so-charming; the sex and drugs! We are not prudes; but we both feel that Amsterdam could be one of the Europe's most charming; attractive cities if they got rid of the red light area and the drugs. But because of these; there seems to be a layer of scum on the city that can't be scraped off and is always a distraction no matter where you go in Amsterdam. 230120,Lou79,08/24/2007,Like sleeping on a cloud! This is a nice business hotel but the beds make it something really special. Staff are friendly and the facilities are good. It's very close to Central Station but slightly outside the really touristy area; so it feels quiet and safe. The main attraction is the incredible beds in each room. They are incredibly soft and comfortable and gave me the best night of sleep I have ever had. 230120,daisyk,08/17/2007,Don't bother. We have just returned for a trip to Germany and Amsterdam; having enjoyed our stay at Mercure in Koblenz; we booked the Sofitel in Amsterdam; which is owned by the same group. The location is very good; however; the hotel certainly does not represent good value for money. It is dark and a bit depessing.Housekeeping was practically non existent; perhaps becasue we stayed over a weekend; but for Euro 450.00 for two nights we expected the the beds would be made etc. New towels were delivered and that was that. Lack of cleaning was evident in the public areas also; the caprets were dirty; whatever was on them when we arrived was still there when we left! Unlke the Mercure; where I could use the computer in the foyer free of charge each day to check my emails; sofitel charged 5.00 euro for 15 minutes.I'm sure there are better choices to be had in central Amsterdam. 230120,vetp,08/14/2007,Very nice hotel THE bed !!! 230120,europatrotter,08/10/2007,Best Night's Sleep of my life The bed was the most comfortable bed I've ever slept on- and these words are coming from a flight attendant who has sampled more hotel beds than I care to remember. The room was cozy and quiet; the staff helpful and professional and the service in the bar was friendly. The interior was tasteful for its time; but a warmer; lighter; modern makeover would feel more comfortable. Ideally located near the central station and tram. We didn't use the dining facilities but across the street is a cafe with outdoor seating serving up tasty hot breakfast and coffee for under 10 euros. 230120,mcoops,08/01/2007,Well located; reasonable 4 star hotel We'd stayed in an excellent Sofitel in midtown New York a couple of years ago; and found this in Amsterdam for a decent price; so decided to give it a go. Positives/negatives:+ Walking distance from Central train station+ Close to many key areas including Dam Square+ Our room was clean; quiet and comfortable+ Attractive public area downstairs+ Quirky bar - replica of an Orient Express-type train carriage+ Friendly reception and housekeeping staff- Decor on our floor and in room a bit tired- Located on major road from stationOn the whole; it felt like a good value; low-end 4 star hotel; doing everything pretty well; but not feeling that special. 230120,alfster,07/31/2007,Superb accomadation/superb location. Stayed at the Sofitel for 2 nights on 27/28 July. We went with friends so all in all there were 3 couples. We booked the hotel via hotel search on google and got an excellent hot deal. It did not include breakfast but that was not an issue for us as it ment we could be more flexible.We all had rooms next to each other and have to say i could not fault them at all. Rooms were excellent and had ensuite with good shower and bath BEDS...... They were absolutely fabulous. By far the best bed i have ever slept in and that includes my own. So comfortable that it was quite a wrench to get out!!!!!If you want your tea and coffee replenishing then you will have to ask otherwise they dont automatically replenish them but other than that i would absolutely stay there again and most certainly recommend it to anybody. it is ideally situated to the train station and for all the action. Tram stops directly outside across the road and 10 min walk max to train station.PERFECT. 230120,richcat,07/27/2007,a wonderful hotel Stayed at the Sofitel Amsterdam for 8 days.From the time we got there until the time we left;they made you feel like royalty.Any request you had was never too much effort. They were always willing to help you out.Our air conditioner didnt seem cool enough;so we called the front desk.In a matter of minutes;they were up there and came back later to make sure it was working properly.The beds are one of the most comfortable we have ever slept in.The maids kept the rooms very clean.The hotel is centrally located and they will help you out with restaurants and anywhere you want to go..They have a minibar in the room;but didn't use it. There is a supermarket just up the street;so we brought soda and snacks there and put it in the refrigerator to keep it cold.If we go back to Amsterdam;we will definitely stay at this hotel. 230120,robertanyc,07/22/2007,Mediocre Mediocre best describes everything about this hotel. Staff was ok; the rooms were dark; stuffy somewhat unpleasant (excluding the comfy beds) the location was convenient enough. There are so many hotels; all with an equally convenient location priced comparably; that I wouldn鈥檛 recommend this hotel. 230120,RMiowa,07/10/2007,Very Good Hotel in Amsterdam Walking towards the Sofitel Amsterdam 230120,athenor84,07/08/2007,Wonderful location; excellent service I stayed in Sofitel Hotel Amsterdam for two nights during a weekend in June 07. After a lot of searching I found by my travel agent this hotel: great location (a few minutes walking from Dam Square and from Central Station); good price (160 Euros per night with complementary breakfast) and great service. Staff has always been very kind and has always been at disposal for suggestions on visiting Amsterdam and room service was fast; very polite and efficient.I really enjoyed breakfast served in main restaurant (I do suggest you to book it in advance; so you can save up to 10 euros per person per night).Rooms are not very big but they are definitely comfortable (try the legendary Sofitel beds) and furnished with everything you would expect: minibar; soft bathrobes; tons of extra pillows and very fine bathfoams Sofitel branded.I did really enjoy my short stay; I do really recommend this french style hotel to everyone visiting Amsterdam both for leisure and business (try the internet access on a 28 screen in your room!!). 230120,BFUK,06/11/2007,Great location Stayed here on a stag do recently. Great location as everything is easy walking distance; whether it's the train station; the red light area or generally just wondering around. The hotel rooms are quite cosy; but that didn't really matter as they are well fitted and really only a base for the night. The hotel staff are very helpful; polite and friendly. Would definitely use the hotel again for a weekend. Not sure if the rooms are big enough for kids? 230120,Hampshireresident,06/04/2007,The best bed .... ever! Spent 3 nights here at the end of May. Got an excellent rate (only about 20 Euros more than the Ibis at the station was charging). The hotel is within easy walking distance of the central station; the Dam Square; and most of the major sights of Amsterdam. Check in was efficient and all of the staff were courteous. There was no real view out of the room - the window overlooked the back of another property; but at night this meant that the room was very quiet. The room was extremely well appointed - I would describe the size as adequate - I was staying alone so the fact that there was only one easy chair wasn't a problem; but had I been sharing; this would have been annoying. I was slightly surprised that there was no room safe. Excellent air conditioning. Breakfast was 22 Euros - expensive but very good and took the place of lunch on the two days that I had it. Try Humphrey's restaurant for an excellent value (3 courses for 19 Euros) dinner - turn right out of the hotel; take the first wide street on the right and it's on the right. The bed was unbelievably comfortable - 3 excellent nights' sleep - and information in the room about where I could have bought one. If you can get a good deal on this hotel; stay at it. 230120,worldtraveled,06/03/2007,Wonderful Hotel right in mist of everything. This was a lovely hotel close to everything. The staff were all delightful and helpful. This hotel has the best showers I have ever seen in a hotel; it was fabulous and the beds were the most comfortable with all the down pillows and comforters; it was had to get up in the morning. The breakfast which was included had evertyhing you could want and was excellent. We faced the street and did not hear anything very quiet. I would love to stay here again. 230120,YNS1981,06/02/2007,Beware of a con ! Hotel is fine. Rooms as expected.Don't get a room next to the alley; people up drinking til 5 in the morning; then the road sweeper to contend with an hour after that.Booked on-line; the print off gives the impression breakfast is paid for in the room rate. Nothing said when checking in. Explaination where the hotel facilities were etc.2 of us had a pot of coffee in the morning ; charged 44 euro ( 拢30)................ for a pot of coffee !!!!!!!!!!Even the receptionist agreed the booking for breakfast was mis-leading; the hotel director gave the usual company line.Stayed in many Accor chain hotels all across europe ; without issue. Never again ! Unless I get a reasonable refund. 230120,strumble,04/25/2007,excellent city break hotel bar 230120,paul3368,04/16/2007,Excellent Sofitel I have just returned from a weekend in Amsterdam; staying in the Sofitel. This hotel is in a central location only a two minute walk from Dam Square and five minutes from Central Station. Check in was fast and very freindly; our room was a good size and in good order. The Sofitel beds are legendary and are without doubt; the most comfartable you will find anywhere. Breakfast was included in our rate and was excellent; with a fantastic selection. The Windsor bar within the hotel is a haven of calm in which to retreat from the hectic city centre; it has a very laid back atmosphere and the bar staff were very attentive and freindly. A very good choice. 230120,karensells,04/14/2007,Perect home away from home. This was the perfect first hotel to stay at in Amsterdam. The room was cozy; clean and for us; non smoking. The breakfast which was included was the fabulous buffet with everything from crepes to scrambled eggs; bacon; smoked salmon; fruit and on and on. It was so nice not to have to hunt down somewhere for the breakfast meal; have it there; relax and plan the day. We also ate one dinner meal at the hotel-it also was very good. Nice staff.Excellent location; easy walk to train station; Dam Square; etc. 230120,lexi35,03/29/2007,very nice We have just returned from a 3 night break in Amsterdam. The Sofitel is very nice; the staff were friendly; the rooms were cleaned every day and it is well located near Dam square and the central station. The breakfast had a choice for everyone. The beds were fantastic. We would return tomorrow. 230120,sjturner,03/22/2007,Good location and great bed This hotel is a 5 minute walk from central station on a road which has many other large hotel chains on it. The room was reasonable for the price but the bed was very very nice!I would stay here again. 230120,Granville27,03/18/2007,Decent Hotel A good place to stay in Amsterdam. Staff were friendly and gave us a decent room at the front of the hotel. The bed was amazing! Batchroom was fine but the water wasn't as hot as we are used to.We didn't spend much time in the hotel; but suffice to say it is close to everything.It is worth joining the Sofitel Awards program (free) which allows a late 4pm checkout. 230120,tripfortwo,03/06/2007,Lovely hotel with amazing bed! This hotel is a perfectly situated near the Jordan district and great for walking the canals.I arrived at 7AM off an overseas flight; very tired; and hoping for a comfortable hotel. I was greeted warmly and given a room for early check-in. I stayed for 3 nights and had nothing but great service from a very helpful and warm staff.The room was small; but as I was a single traveller; it was perfect for one. The bed was extremely comfortable (best hotel bed I have had in long time); and the ammenities were plentiful. Great breakfast and nice bar for end of day drinks.I would come back to Sofitel; whenever and wherever! 230120,anonymousfromlondon,03/03/2007,very good beds; great locatrion for tourists I have stayed here a number of times on business. The staff are exceptionally friendly; the beds amazing and the location is excellent if you were on a weekend break and fancied seeing the centre of Amsterdam on footOn my most recent stay the room was too hot. and a few of the rooms have the odd broken tile in the bathrrom but overall it is a good experience 230120,tiger8899,03/01/2007,Good location; excellent staff; very nice bed! My wife and I arrived at Sofitel Amsterdam at 6.00 a.m. in the morninig and they were able to give us a room in an hour. It was a pleasent surprise! The only thing is hotel is a little smaller than other Sofitels we are used to.The room is small but the bed is amazing. Room service was excellent but the buffet was expensive. Overall; I would definitely stay there again. Highly recommended. 230120,hauteepoque,02/25/2007,Wonderful staff; all in all a fine experience The best thing about this hotel was the staff. Every single member of staff I had any interaction with was polite; friendly; and helpful. The next best thing was the bed. Extremely comfortable.The rooms was immaculate and in good order. The gentleman's club look wasn't particularly to my taste; but hey; that's a minor point. Good location; near the railway station; on the edge of the old city with all the attractions within easy reach. My only issue was street noise from an argument at 5am one morning. Other than that; the hotel was a 5; and the staff 5+. 230120,uklad79,02/21/2007,Excellent Beds and great location Excellent location 5min walk from Central Station. The hotel has a nice bar but the prices are off the scale. The rooms are well furnished with and have a small fridge; loads of TV channels with many shows in English; the beds are so comfy I found it hard to get out of it. We had a room that looks over to some other rooms which was lovely and quite day and night.The only let down was the staff. We opened a can of diet coke from the minibar when we arrived; half way through the drink my partner noticed the expiry on the bottom of the can was May 06! When I took it down to the reception the next day along with a second can I found in the mini bar dated Sept06 I asked to speak to the Hotel manager I got to speak to the assistant FB manager who was clueless. He said he would look into it and get back to me; which he never did! Very bad service since they were selling out of date products; I will write to their head office since they didn't seem intrested in the hotel. 230120,eina,02/19/2007,Good location but decor needs updating Myself and my partner have just returned from a two night stay in this hotel. The location is definitely the highlight of this hotel. I requested a room with a front facing view and thats what I got. I was slightly disappointed with the size and decor of the room compared to other Sofitels I've stayed in. We got a free drinks voucher which was a nice touch and they also left a little teddy on the bed. The staff were friendly albeit a sarcastic man at reception who made a bit of a song and dance over our reservation.Overall this was a nice hotel but not really in 4 star league imo. I would recommend staying if you get a good value rate as the location is excellent. 230120,JaxM,02/15/2007,Best jhotel beds I have had for a long time! Stayed for 2 nights at the beginning of February. Great location and within walking distance to most attractions. Lovely staff who were very helpful and friendly. We were upgraded free of charge to Exec rooms as we had two rooms booked and wanted to be on the same floor which was very nice of them. The rooms were huge by european standards and very comfortable. We had a room facing the street and while there was a bit of noise from the trams it was quite quiet at night. If you are a light sleeper though you may wish to request a room at the back of the property. Best thing about the rooms was the beds. Lovely; huge; comfortable beds with feather pads on top of the mattresses and lovely feather pillows. Would stay again just for the good night's sleep! 230120,ZhengHe,01/31/2007,Good location but very poor housekeeping; among others... First the good part. It's at a good location; near Central station; tram stop and many attractions.That's pretty much where the good part stops.The hotel is small; but not intimiate like a boutique hotel. It claims to be 4-star but more like a 3-star compared to others.Rooms are quite small. Bathroom small and old. No shower curtain. Shower pressure painfully low; almost like a drip; any time of the day. No newspaper delivery to the room in the morning; not even if you ask.The worst part is the quality of the housekeeping. Shower tub filled with human hair of varying lengths and degree of curliness. Lots of hairs on the floor. After complaining to the front desk and return to the room in the evening to find more hair on the floor. Laundry bag (filled with form filled out) left on the bag not picked up (even though the tip underneath was well noticed by housekeeper and taken).I feel when a 4-star hotel can't even keep hair off of floors and bathtubs; and housekeeping staff poorly trained or simply don't care; the hotel has lost its soul and management probably do not care either.The othe Sofitel; the Grand Demeur; is much nicer and service much better. 230120,dogsareforlife,01/08/2007,Excellent stay in a comfortable hotel We liked this hotel very much. 2 night stay booked via the hotel鈥檚 website. They upgraded us from a deluxe room to an executive room on arrival - with welcoming chocolate; Evian water; bath pearls and a teddy bear too鈥oucher for free drinks in the bar was also handed out at reception along with a useful map and some other information. The welcome was warm and sincere - a nice touch.The room was at the front of the hotel (250) and had 3 large windows; a huge blissfully comfortable bed; a bathroom with a double shower and a separate WC. Storage was more than adequate and robes and slippers were also provided. Although the trams run outside; there was hardly any noise and I slept 8 hours without waking once (extremely rare for me). Breakfast was served downstairs (just off the lobby) with a good selection of hot and cold food - all good quality and the service was again cheerful and efficient. We didn鈥檛 eat an evening meal at the hotel so I cannot comment on the restaurant menu.The location is superb. It鈥檚 a short walk from the central Station - easy even with medium roll along luggage; although you could get a taxi or a tram if you were feeling lazy or have mobility problems. Dam Sq. is a short walk away; as is the Jordaan area (Anne Frank鈥檚 house etc.) and the canal stop to get sightseeing boats. The hotel can give you any information you need.A great stay and we would definitely choose this one again 230120,fred2004,01/01/2007,Third time at the Sofitel View through the window 230120,coffeeguy,12/20/2006,Solid and Steady I stayed at the Sofitel this September while visiting Amsterdam and found the hotel to deliver a solid if not overly luxurious experience. Then again; it was far from the most expensive hotel we considered. It is clean; very very well located and helpful. I did ask to change rooms; my first one was strangely infested with mosquitoes....and they did to a much better one. Kind of funky old decor and best of all; a bowl of apples in the lobby. Can't say enough about the location; step out the door and you can go anywhere in the city. 230120,FloridaGirl2006,12/11/2006,Long stay at the Sofitel! My work brought me to Amsterdam for an extended stay and I really enjoyed the Sofitel! During my various stays; I was booked in a couple of different rooms; which gave me a good overview of the hotel. First; the rooms in the 500's are on the front of the building and they are very spacious. I believe I stayed in 502 and it had a lot of room and a big bathroom. Some of the rooms on the back of the building tend to be smaller. I always asked and they would move me once they had room. I would recommend asking for a room with space if you feel cramped. They were really nice about moving rooms.The double and kind beds are really comfortable! I think that when you are away from home; there is nothing more important than a comfortable bed. After staying in other Amsterdam hotels that are in the center of the city; none of those beds even compare to the Sofitel.Location: You cannot beat this location! First; the train station is only a 5-7 minute walk away. I took the train from the airport to the hotel multiple times. It was quicker than a cab ride and the walk was really easy. Second; it is close to Dam Square and backs up to a ton of great shopping. Third; it is close to the Singel canal that was a lot of great places to eat.Complaints -- I think that the room service menu could be updated. I do; however; recommend the pizza and the burger selection. Their wine selection for room service is also pretty good. My second complaint is the fitness center. There is hardly anything down there (only a rowing machine and a bike). That being said; most of the hotels in Amsterdam are lacking on the fitness center.I would not hesitate to stay here again! If you are in Amsterdam for an extended stay; no hotel will be nicer to deal with! 230120,Hallinan,12/05/2006,Very comfortable bed I stayed here on my own for a couple of nights in March. I got a good rate. The hotel was very nice. Very conveniently located and the bed was really comfortable!I would definitely recommend it for a stay in Amsterdam. 230120,LEDG,12/04/2006,Lovely Hotel Excellent stay; hotel is in a great location and the rooms are good; well sized; bathroom was good size. Very clean well kept. The beds are the most comfortable ever; like a massive marshmallow! The breakfast is brilliant; with loads of choice; restaurant; amenities; staff all brilliant. Would recommend.Only downside I can think of is that as stated by others reviews; they do not provide much in the tea/coffee making kit; but the card said that you could have more if 230120,przyk,11/28/2006,Pleasant Stay My girlfriend and I recently stayed 4 nights at the Sofitel Amsterdam. As others have written; the hotel is very conveniently located. I paid euro 119 per night by paying for the room at the time of booking. (There was an extra 5% city tax; which was clearly explained on my reservation confirmation). For the rate I believe it was an excellent value. I may have been a bit disappointed if I had paid much more for the room.The room was very small by American standards. I have stayed in other hotels in Europe; but I expected a little more room in a 4 star hotel. There was barely enough space to hang our clothes. The bed was soft and comfortable. The bathroom was big enough and the shower was okay. The toiletries and towels were great. The curtains were dark and allowed us to sleep late in the mornings. The hotel was also very quiet. We never heard any noise outside of our room.The hotel staff was all friendly and helpful. As mentioned by a few others we were able to get our room upon arrival in the morning. it was great to get a shower and a nap after our transatlantic flight.We did not eat in the the restaurant. We did eat dinner at a small Italian restaurant Napoli(?) next door to the hotel. The food was nothing special; but it was reasonably priced and it was worth going to if you want to stay near the hotel. I would recommend this hotel to anyone visiting Amsterdam for leisure or business travel. 230120,LBR9,11/28/2006,Fantastic stay! Had a wonderful time in Amsterdam. To be honest; was expecting the worst; i.e.; small room; no view; etc. Our room was spectacular. We had an entire wall of windows looking out onto the street. The room was large as was the bathroom. It was really lovely. The only negative is that the shower is not great - - basically a handheld. However; the room; the view; the service; the bed; the bar; the check in/out experiences were all superb. The location of the hotel is great - - within walking distance of everything but off the main drag - - avoiding noise; crowds; etc. Easy walk to the train station - - much better value to get to/from the airport than a taxi. Coffee bars; restaurants; etc. all within steps. Supermarket about a half a block down the road; as is Dam Square. Would definitely stay there again. 230120,Chezza27,11/26/2006,Mediocre Positive points of the hotel were:- the excellent central location;- OK sized room; - the divinely soft bed.However:- the decor was dated (and hideous);- they tried to make me pay a city charge which they had not informed me about when I booked - I was under the impression I had pre-paid for everything (though they did eventually give me the benefit of the doubt which was good);- our key card didn't always work; and- the shower was REALLY pathetic.Service was friendly enough but overall the hotel was probably not quite what I was expecting/hoping for.Overall; a mediocre experience. 230120,Juleschilly,10/28/2006,A real treat! The 'Marshmallow' bed! 230120,RichJenkins,10/02/2006,Dissappointing - not good value We stayed here for a weekend and found the room quite small and the corridor carpet in need of a clean. The tea and coffee facilities were mean - ie. only one teabag; one coffee sachet etc - and were not replenished every day.There was a fair amount of noise from the lift; and from the air conditioning unit outside.One of the front desk staff was fairly unsympathetic when we needed to consult with a doctor - and had an unfortunate manner when it came to slapping on the extra 5% city tax at checkout time!The 'mybed' bed; however; was fantastic - big and soft - and all of the other staff we came across were very pleasant and helpful.In the past we've stayed in various Novotels and other hotels in the accor hotel chain; in different European countries; and been impressed with the service; convenience and value we received. This was a special weekend trip (birthday) - so we thought we go 'upmarket' an try out a Sofitel - and it ended up being dissappointing - perhaps we would have been happier in the Ibis... 230120,skierlee,09/20/2006,What a gem This is a great place to stay when in Amsterdam. The hotel was clean; quiet and in a great location. The staff was extremely knowledgable and patient with all of our questions. They even helped us figure out the metro schedules. The room had high ceilings and this fabulous down bed that was very hard to get out of in the morning. The bathroom was large and very clean. The morning breakfast was wonderful and had lots of variety. The area was full of restaruants and littel pastry and coffee shops and close enough to Dam square and the train station to get to anything else we wanted to see. I felt like the Sofitel was my little nest that I could then go out and explore knowing it was waiting for me at the end of the day. I would recommend this hotel to everyone. 230120,dan339g,09/09/2006,Great Location My experience was generally consistent with the other reviews. The location is indeed convenient to the train station; although you may want to take the Tram (#1) if you have a lot of luggage since it is about 2-3 blocks away. The Tram stops right in front of the hotel. The hotel is centrally located within walking distance to many of the popular tourist locations; or you can hop the Tram at Centraal station to just about anywhere in the city. The service was friendly and professional. Check in/out was very efficient; and my requests were responded to quickly and courteously. My only criticism is the condition of the room seemed a bit past it's prime. While it was certainly clean and quiet; the carpeting; paint and furnishings definitely appeared worn and as typical for European rooms; was a bit cramped. The exception to this was the bed linens; which as others have described; were luxurious and comfortable if you like a soft bed. The bathroom was small; but functional and well stocked with quality toiletries and towels.I booked this with only a couple of days notice and paid an average of 176 euros per night for a 3 night weekend stay; which I thought was a bit pricey given the condition of the room. However; my experience was certainly enjoyable and I would return if I could get a better rate with a more advance booking. 230120,Cypresscreek,08/22/2006,A nice one in Europe We had nice experience with this hotel. Location is convenient; though you still need to walk about 5 minutes from the main train station (not far; but it matters when you have luggages). Room is clean with comfortable bed; not big not reasonable and with AC! 230120,karkimba,08/19/2006,I felt like a queen! This hotel was an excellent stay! I ended my two week European/African journey with one more night in Amsterdam. I was originally scheduled to stay in a hostel but wanted some luxury so I booked this hotel through tripadvisor.com. The queen sized bed was luxurious; with a beautiful down comfortor and tons of pillows. The bathroom was large and came with some great amenities. The staff were friendly and courteous. The location is great and it is two streets down from Damrak; one of the major streets in downtown Amsterdam! I would highly recommned this hotel to anyone! 230120,stardancer,07/30/2006,I Loved Loved Loved this Hotel!!! :) All your reviews helped me turn down the Lloyd be happy I couldn't get the Krasnapolsky (for my tastes; terrible environs both) look forward to Sofitel Amsterdam (I didn't book this hotel myself); where I spent 5 nights: July 11-15; 2006. Despite some miscommunications in obtaining replies via email re reservation confirmations other questions; which were ultimately solved by their toll-free telephone customer relations staff ;and getting trapped in the tiny elevator the very first afternoon I was there (despite being really something; considering how terrified I was because I am claustrophobic!); the hotel surpassed even your generous reviews! The Sofitel Amsterdam was very convenient to most of the tram lines (within a few blocks walk to all) an easy 10-minute walk from the Centraal Station; the GVB VVV offices; on a very quiet; though not deserted street; 2 blocks from my very favorite Amsterdam neighborhood; the Jordaan; where I walked nightly; a woman alone; late at night; completely without fear! The Sofitel Amsterdam was also the definiton of luxury:Pictures; while lovely; do not do this place justice! While simple (my personal style preference to overdone ornate ostentation); this hotel exudes understated elegance: On the 3rd floor non-smoking floor; facing a very quiet back alley; but facing a brick wall which opened just in front of my window to part of a rooftop; allowing me alone a bit of morning sun; my room was ideal: from the dreamy king size bed; with its silky sheets down pillows;-- like sleeping on a cloud!....to the generous lighting storage facilities...to the spotless bathroom; with hairdryer; soaps shampoos; luscious towels; terry robe slippers for my use......to the phone message system hooked into the TV (which provided free TV in 8 languages-- good for me to practice my growing Dutch vocabulary!)..........to the hot water boiler instant teas/coffee provided free to those of us in need of caffeine immediately on waking.....to the thoughtful card left on my pillow each night providing me with the next day's weather forecast! (very very useful)......... The breakfast buffet; which I thought would be wasted on a small eater like me; was presented in a simple but bright room filled with prints of paintings by Gustav Klimt (one of my favorite artists); the tables dressed in simple but fine linen china. The self-service buffet amazed me with its variety; anticipating every possible taste; the pleasant staff acccommodated all requests instantly....including endless personal pots of coffee; cappucino; etc.......the fresh kiwi juice was a daily extravagance! :) :) The hotel service also was excellent...........When my room was not ready upon my arrival; the concierge arranged for the porter to store my luggage until it was; a safety deposit box was available without charge; one night a very nice concierge checked the kitchen closing time (unfortunately; it took me a while to get used to the early restaurant closing times in Amsterdam) of a nearby cafe; on my last morning; my request for an early morning wakeup call; usually automated; was backed up by a personal call by that morning's concierge; concerned that I not miss my early plane. The Brazilian lady who ran the breakfast room; was warm sunshine (!)- whose smile friendliness (as some of the other staff) I looked forward to every morning! What an angel! :) And even some of the concierges; at first a bit formal for my simple American; New York bohemian artist tastes; eventually warmed up..........I was particularly delighted when; upon my departure; the extremely formal concierge who greeted me so formally on my arrival just days before; broke into the brightest of smiles when I told him that the Sofitel Amsterdam is the best hotel I have ever stayed at! :) (I admit that getting this hotel/breakfast as part of a trip that I won may have colored my views-- but I doubt it! I had always thought that the vacation destination mattered more than the hotel; but I am now spoiled forever!) 230120,CWilkie74,07/27/2006,Great Place - Highly Recommended More photos 230120,Onie13,06/05/2006,Excellent Location; Fantastic Hotel We stayed just the one night (a Saturday) and paid 149 Euros. The Room was good; 2 single beds pushed together but so comfortable. Clean and comfortable room and bathroom. Staff at reception were friendly and helpful. Location is excellent.Was able to check in at midday and leave bags there too.Would definitely stay here again. 230120,lass,05/14/2006,Excellent choice Our room 230120,Sthlm,04/27/2006,Great hotel with a superb location Great hotel with a superb location in the heart of Amsterdam within easy reach of basically all sights (walking distance to most sights; moreover there's a tram stop near the hotel and the central station is a short walk away). Booking well in advance should get you a good rate for the room. Rooms are nicely decorated; reasonably spacious and clean. In the rooms facing the street one may be a bit disturbed by the noise; so if that matters for you; try to get a room facing the back yard. Breakfast is nice; but in my opinion a bit overpriced (at 22 EUR per person per breakfast); however sometimes you might be able to find good deals including breakfast. If not; there are plenty of cafes offering breakfast at competitive rates in the area; which should suit all tastes. The hotel staff is very friendly and helpful. In short - a perfect hotel for your stay in Amsterdam! 230120,ATripAdvisorMember,04/17/2006,Very good value Good hotel for the value. We pay 149 euros per day without breakfast unfortunately; but.... The rooms are nice decorated with the most WONDERFUL BED EXPERIENCE that I have never had.The lobby not so nice; but ok. In centre of town; just 5 minutes walk from central station. 230120,kljp1,03/21/2006,Great room and location! I booked a web deal one month in advance for my husbands 40th birthday and paid a bit more for an 'executive' room.We were not disappointed - the room was excellent overlooking the front street but no noise at all. Fantastic bed! High ceilings and good decor. Everything was really clean. Cannot fault anything with the room.Staff were really friendly and we had complimentary cocktails in the bar.Only niggle would be the breakfast which was a bit disappointing - the choice was quite limited as when something ran out they took ages to serve more. I had read this on other reviews but decided to go for it as its more convenient than going down the road somewhere else at that time of the morning! If we go back to the hotel we would probably skip breakfast and just go room only. 230120,Goagirl,02/27/2006,Exceeded our expectations Having been highly impressed with the New York Sofitel; I decided to book the same brand in Amsterdam as a birthday treat for my husband.I was not disappointed.I booked through the Sofitel website; and was pleased with the deal at 119 euros for one night in a standard room. I mentioned when booking that it was a birthday suprise for my husband. We went to the hotel from the airport at 11am not expecting to be able to check in; but hoping to leave our bags. We were able to check in though; and a delightful; friendly male receptionist wished my husband a happy birthday and upgraded us to one of the suites.He gave us a map and lots of local info and could not have been more heplful.Our room was fantastic; huge; with a seperate sitting area and a massive bed; everything was of the highest qulaity and spotless. I could not fault it. When we went out in the afternoon; we returned to find a birthday card and chocolates from the hotel; a lovely touch.We also had a free drink from the hotel and spent a very pleasant couple of hours in the cosy bar area. The barman makes a wicked Margarita!I cannot recommend the hotel highly enough; it's location is also great.I would certainly use it again. 230120,PT1976,01/31/2006,Heavenly! Luxurious! Affordable! I spent one night here during a stopover from Asia en route to the US. I arrived cold and miserable at 9 AM and was delighted when the friendly clerk found a room for me five hours before check in! I booked the room the week before on expedia for 119E ($144) and wasn't expecting much but wow! This room could easily cost twice as much. The room was small; modern; spick and span clean; and well appointed. The bed had a featherbed mattress and a fluffy white duvet under which I slept soundly; jetlag notwithstanding. When I woke up; I stayed in bed because it was so comfortable!!! The bathroom was clean with upscale toiletries and a deep soaking tub. I didn't order from room service but the prices looked reasonable. There is apparently a fitness room. This review is not doing this gem of a hotel justice - go and see for yourself! 230120,BigAnthony,01/12/2006,Very good hotel Very good hotel; with an excellent location and an amazing tram connection.It has the 5 major trams connecting the city stopping in front of it.It is mid way between the Dam square and the central station.The only downside of the hotel is that they lack terribly the concierge service and the staff is not even able to say when a mall closes or recommend a night club or a restaurant 230120,Oscar371,12/28/2005,Excellent Hotel During our recent 5 week 6 European cities tour we stayed in many very good hotels. 2 stand out. For sheer elegance; grandeur and position; one is the Raffles Palace in Montreux. However; the best all round winner is the Sofitel Amsterdam.This is because it represents better value for money and because every staff member at every level makes you feel welcome and important. I would seriously consider making a trip to Amsterdam just to be able to stay at this great hotel again. 230120,ATripAdvisorMember,10/02/2005,This was my third stay and I will be back again This was our third stay at the Sofitel in two years. The location is great; everything is within easy walking distance. The rooms are nicely decorated; clean and comfortable. Take the upgrade to the Junior Suite if it's open for a few Euro more. 230120,spurt,07/28/2005,fantastic hotel just returned from three nights at the sofitel hotel and can not complain about anything right next to dam square; very clean; staff very friendly; food great; our room was at the back of the hotel so nice and quiet. as for amsterdam what a weird and wonderful place enjoy. 230120,jamfan,06/09/2005,Nice Hotel; Excellent Staff; Very Friendly; Honest!! The hotel is very close to Centrum Station; walking there to and from is not a problem. Convenient to all areas by foot or tram that stops right outside the hotel.We checked in with two very nice and helpful front desk personnel. They were very eager to tell us all about the area and made sure to tell us that when we were ready they would go thoughly over the map of the city with us. Then they gave us a voucher for 2 free drinks in the lounge! A bell man brought our bags to our room for us; nice touch.The room was big enough for 2 and the bathroom was very nice with really nice ameneties. The bed was a little hard for me; but for only two nights; not a big deal.On our last night; I asked the bartender to change a 50 euro note for me; but wanted to charge our drinks to the room; it came to around 15 euro. When he gave me my change I didn't bother to count. Later that night; I realized that he had shorted me; and the amount seemed to add up to the drinks; which I had already signed to the room. We went back and asked him about it; but he said he was sure that he gave us the change correctly. Long story short; the next morning when we were checking out; there was an envelope from the bartender with a note that in fact when he counted out that night; he was over; and gave us our money!!! I couldn't believe it!!! Amsterdam is a beautiful city; lot's of fun and when I go back; I would definitely stay here again. Good Job!!! 230120,kperea,06/03/2005,Not great; but okay small room 230120,RollingStone2,04/30/2005,Good but not Great I had just stayed at the London Sofitel so my expectations were high. Unfortunately; they were not met. The hotel location is excellent and is central to anything one would want to do in Amsterdam. The check-in was okay; but it seemed liked the front desk was always short-staffed. I was attempting to use the business center to check e-mail and found it didn't work but could get anyone from the desk to assist as they were swamped with check-ins. The next morning they were swamped with check-outs.The room was small and the bed was not that comfortable. The room was facing the back alley and was noisey. It was hard to sleep past 5:00 am with all the noise; especially since I was still partly on U.S. time.I'd say the staff were generally helpful but seemed overworked boardering on burnout. The bellman was great though overworked as well trying to get cabs; move luggage; etc. They seemed to have a lot of tour groups coming through which always seems to overload a place. The room service was overpriced at 鈧?0 for continental and the rolls still had adhesive labels on them! The room at 鈧?40 excluding breakfast was overpriced. 230120,ATripAdvisorMember,04/06/2005,Very good hotel I stayed at this hotel last January and i liked it very much. Very good location; near the center but in a very pleasant and safe avenue; near the Central Station too (if you don't want to take a bus; you can walk). My room was not that big; but it had all I need for a 5 day stay (including coffee and tea facilities; which is very comfortable when outside is snowing!). My room was also very charming; with traditional wood celing. I also liked very much the staff; always very kind. I just don't give this hotel an Excellent because the normal price is very expensive. I bought it at a special price (99鈧?; that's why I stayed there. 230120,ATripAdvisorMember,02/07/2005,comfortable but small Very good hotel but room relatively small considering the rack rate. Better value for off season/internet etc reservations. Excellent location for rail station (but not too close) and trams etc. Buffet breakfast a little pricey for what's on offer. Would go back depending on room prices. 230120,ASG,11/08/2004,Nice decor but with some problems showReview(2812596; 'full'); 230120,ATripAdvisorMember,10/27/2004,Very nice. showReview(2790725; 'full'); 230120,princesspentium,10/04/2004,Just what we needed! showReview(2618658; 'full'); 230120,ATripAdvisorMember,09/29/2004,Not good showReview(2607530; 'full'); 230120,ATripAdvisorMember,07/22/2004,Excellent hotel showReview(2314125; 'full'); 230120,UK0AP,04/13/2004,Ideal Location; excellent staff showReview(1783509; 'full'); 230120,Highfliers,01/22/2004,Great stay at the sofitel showReview(1563360; 'full'); 230120,Standby4321,01/10/2004,Sofitel Amsterdam on short list of Amsterdam's best hotels showReview(1545241; 'full'); 230120,ATripAdvisorMember,11/03/2003,clean and fairly central showReview(1435127; 'full'); 230120,mfhstid,06/26/2003,Decent; reliable; unspectacular; but sometimes overpriced showReview(1109278; 'full'); 230120,Lyamill,09/26/2008,Un excellent choix dans cette ville showReview(20392782; 'full'); 230120,lass,08/04/2008,Sehr Gut showReview(19641999; 'full'); 230120,lass,07/25/2008,Ne m茅rite pas ses 4 茅toiles showReview(18532177; 'full'); 230120,lass,07/17/2008,琛椼伄涓績銇亗銈嬨儧銉嗐儷銇с仚 showReview(19172670; 'full'); 230120,lass,06/23/2008,銈点兗銉撱偣銇銇嶅眾銇勩仧銈广偪銈ゃ儶銉冦偡銉ャ仾銉涖儐銉?#x201d; showReview(19172056; 'full'); 230120,lass,06/17/2008,Tr猫s bel h么tel tr猫s propre bien situ茅 showReview(17429161; 'full'); 230120,lass,06/03/2008,Confortable et tr猫s bien situ茅 showReview(17429160; 'full'); 230120,lass,05/20/2008,h么tel de qualit茅; . je reviendrais avec plaisir dans cet 茅tablissement showReview(16591354; 'full'); 230120,lass,05/17/2008,Un excellent hotel confortable et calme showReview(16591352; 'full'); 230120,lass,05/15/2008,Une bonne localisation. showReview(16591351; 'full'); 230120,lass,05/12/2008,Hotel tr茅s bien situ茅. showReview(16591350; 'full'); 230120,lass,05/11/2008,Hotel de standing tr猫s bien plac茅 showReview(16591349; 'full'); 230120,lass,05/09/2008,Fantastico showReview(16591353; 'full'); 230120,lass,05/01/2008,bon hotel showReview(16591340; 'full'); 230120,lass,04/20/2008,Toujours imp茅cable showReview(15561652; 'full'); 230120,lass,04/19/2008,Amsterdam - Zentrum showReview(15561653; 'full'); 230120,lass,04/14/2008,Bon hotel a tous points de vue showReview(15561644; 'full'); 230120,lass,03/25/2008,Excellent h么tel showReview(14726442; 'full'); 230120,lass,03/25/2008,OTTIMO HOTEL OTTIMA POSIZIONE showReview(14726441; 'full'); 230120,lass,03/19/2008,Gerne wieder showReview(14726440; 'full'); 230120,lass,03/04/2008,parfait showReview(14726435; 'full'); 230120,lass,02/28/2008,sofitel amsterdam showReview(13974415; 'full'); 230120,lass,02/18/2008,Sofitel showReview(13974414; 'full'); 230120,lass,02/11/2008,tres bon hotel aceuill exelent personell serviable et mini bar bien rempli showReview(13974413; 'full'); 230120,lass,01/10/2008,sapere l'inglese showReview(13191938; 'full'); 230120,lass,01/05/2008,le luxe 脿 un super prix showReview(13191939; 'full'); 230120,lass,01/03/2008,H么tel confortable et central showReview(13191936; 'full'); 230120,lass,10/23/2007,Gerne wieder... showReview(11310441; 'full'); 230120,lass,09/28/2007,J'attendais un peu mieux pour un sofitel showReview(11310442; 'full'); 230120,lass,08/23/2007,bien situ茅; tres confortable....... showReview(11438045; 'full'); 230120,lass,08/02/2007,un peu d茅莽u showReview(11438043; 'full'); 230120,lass,07/30/2007,tr猫s satisfait showReview(11438040; 'full'); 230120,TITOU550,07/29/2007,Emplacement id茅al Chambre 103 230120,lass,07/24/2007,Bel hotel; bien situ茅 en plein centre. Recommand茅 ! showReview(11438041; 'full'); 230120,BricedeParis,06/13/2007,Excellente situation; lit fantastique; un bon cru showReview(7844616; 'full'); 230120,lass,05/14/2007,N盲chstes Mal ein anderes Hotel showReview(11428297; 'full'); 230120,lass,05/10/2007,Auf gut Gl眉ck - eine gute Wahl showReview(11428296; 'full'); 230120,kolamirette,05/01/2007,Aucun probleme durant le s茅jour bureau; fauteuil; fen锚tre 230120,Xaf,04/30/2007,Cosas mejorables showReview(7485522; 'full'); 230120,chacha68,04/26/2007,Tr猫s bien situ茅 showReview(7438433; 'full'); 230120,lass,04/10/2007,Hotel tres bien plac茅 脿 5 mn 脿 pied de la gare et proche des principaux centres d'int茅r锚t. showReview(11406228; 'full'); 230120,lass,01/21/2007,un sofitel au porte du centre d'amsterdam showReview(11389929; 'full'); 230120,lass,01/07/2007,da non tornare showReview(11386366; 'full'); 230120,biene,10/28/2006,Einfach; aber ok showReview(6021703; 'full'); 230120,jspathelf,10/10/2006,Hotel der Spitzen-Klasse 230121,madjt,10/24/2008,Surprisingly Good Stayed here for 5 nights whilst attending a conference. Hotel was on the conference recommended list and was booked on trust. I was worried that it might be too far out of the city centre to be useful; but found myself enjoying the 20 minute walk to and from the city each day; experiencing picturesque and less touristy parts of Amsterdam.Hotel looked a little weird upon arrival; but found the room to be excellent and clean with nice amenities. Staff were helpful and mostly pleasant; breakfast varied and plentiful. Overall a very nice; if not slightly out of the way; hotel. 230121,NMcL,09/26/2008,Boring; institutionalised and too far from town For all the trendy artwork and the chic decoration; this place can't hide the fact that it's boring. It's clean; freshly decorated and convenient for a number of businesses but it's too far from the heart of Amsterdam. Taxis take ages to arrive and cost 鈧?5-20 to get in. I really hated the electronically locked front doors that mean you need to summon assistance to get in or out; day or night. Can only recommend for travellers that need to sleep then get to the office early. 230121,johnsfzr,08/23/2008,excellent hotel we stayed in the new wing of the hotel and the room was superb. the only disappointing thing was the one and only evening meal we had; so we went into town to eat from then on.the hotel is out of town as previous reviews have stated; but the bus stops outside the hotel and the journey is not too long at all. buy a 24 hour ticket from reception for about 7 euros.we would definately stay there again... 230121,jamironad,06/30/2008,Nice boutique hotel We were having a really hard time booking a hotel for a last minute trip to Amsterdam over Easter weekend. One of the few places left was this hotel and we were fearing it wouldn't be great. How surprised were we! Our room looked and felt like any boutique hotel and still at a reasonnable price considering we had looked into it quite late. Some people may say that it's a bit too far from the main downtown Amsterdam area; but it's really just a 10 minute bus journey from Centraal Station - or a 15鈧?cab ride.The service at the restaurant/bar was a bit slow; but that's about it. The views from the hotel aren't great either; but I see hotels as a place to sleep - not to hang around in and watch the city through a window.All in all; I would go back to that hotel if I were to visit Amsterdam again. 230121,tainadelcaribe,06/27/2008,Loved it; can't wait to go back! The "second lobby". No reception in this lobby just the lobby and the really modern furniture. 230121,Busnsandpleasure,05/23/2008,Beautiful Hotel but Too far out of centre I see there are mixed reviews for this hotel but I thought it was beautiful. My room was very modern and comfortable; the food was great (rare to get a decent full English outside the UK) and the only issue was with the distance from the city centre. However this was not bad enough to spoil the holiday. There are plenty buses and taxis; and on one occasion we walked it too (took around an hour at strolling pace). This was the only compromise. I do agree that the staff could have been quicker and warmer but in terms of standard of accommodation I liked this hotel a lot. 230121,fabriceetpaola,02/29/2008,Good hotel; very well decorated; good price but not well located for turism The decoration inside is really original; modern art everywhere. The construction of the rooms also is original and I have to say this is quite a success. The price is good bearing in mind that this is not far from Ams center. However the location is not great... 230121,Bully1959Canaries,01/03/2008,Great Hotel Very good hotel but location is poor for the centre of Amsterdam. Nice and quiet hotel close to the main bus route into town which takes 10 mins. Good food and staff. 230121,Roymaboy,12/21/2007,nice hotel; small distance from town The Golden Tulip Amsterdam Art Hotel is a nice hotel a small distance from the Centraal Station.Perhaps you could walk to the station but i'd estimate this to take 30 mins; but the bus stop is right outside the hotel No. 48 bus to and from the station...and this takes around ten minutes.The hotel itself is quite good I thought...with a massive painting behind the bed...and the room clean and modern; with a separate ensuite.We got soaked on the first night as it was raining when we ventured out in Amsterdam; so the hair dryer provided got a decent workout and stood the test!The hotel cafe/bar also serves fine beer/spirits plus quite good snack food. The non smoking rooms appear to be on the higher levels and you can really smell the difference at the lower levels if you walk the stairs; but no complaints as the non smoking rooms were fine.The noise levels seemed low although the doors near our own did slam a couple of times; but nothing to speak of to wake us up and that could be said of many hotels.The TV included Dutch channels as well as BBC channels and CNN.Amsterdam itself is not a bad place; especially walking along the canals.The Van Gogh Museum is really good; but I am a fan of his work; so others may not be as much of a fan.Overall; I would recommend this hotel. 230121,HenkEindhoven,11/26/2007,Fine place Hotel is good place to stay when visiting amsterdam; just outside the centre; but hey....amsteram is no new york; within 15 minutes your are at the Dam. Rooms are beautifull en comfortable. Bathroom is ok.Hospitality is typically dutch......decent; but nothing more than that. 230121,wendyharris62,10/26/2007,rooms to hot; staff not helpfull; quite depressing didnt enjoy our stay at all; the rooms were so hot we became very dehydrated; tv was not working properly so could not get any music channels or english language; wi-fi also not working so was bored in room when in. staff would say one thing and do another; also on two occasions were accused of taking things from mini bar which we had only just moved to get to something else but on saying that we over heard other visitors complaining about the same thing. would definatly not stay at any golden tulip hotels again and definatly would not recomend it to any friends. 230121,cazzaBirmingham,10/23/2007,Fab Time At The Amsterdam Art We have just come back from a 3 night stay at the Amsterdam Art. Having read previous reviews; we knew the hotel was situated out of town; that said; the public transport was fantastic. You can catch the number 48 bus to central station; which is right in the heart of the city centre. These buses stop right outside the hotel; and run approx every 15min up to midnight; when the night bus takes over and runs every half an hour.The journey into the city centre takes approx 8mins. Our room in the hotel was fab; and looked just like the pictures on the website. We had a superkingsize bed; and the bathroom was fantastic.There was not much of a view; but realistically how long do you stay in your room for? Tea coffee facilites were available; but we did have to ask for extra tea/coffee/sugar etc; as these did not seem to get replenished very regulary. We didn't eat in the hotel; as this was quite expensive compared to restuarants in the city centre; I do feel that for the price you are paying for this hotel; breakfast should be included; but you have to pay an extra 15euro's each for breakfast.We bought travel passes at reception which can last for 24/48/72 hrs; our 3day pass allowed us to use the buses trams anytime and cost 10.50euro's each. The canalbus was also really enjoyable; and is a nice way to see Amsterdam along the various canals; they stop at regular tourist attractions; Anne Frank House etc. You can just jump on off as you like. A 24hr canalbus pass cost 18euro.We really enjoyed our stay in Amsterdam the hotel was clean; and provided good room facilites. I personally felt however that the hotel lacked character atmosphere; but the staff during our stay were very friendly welcoming. The hotel bar stays open until about 1.00am. A taxi to/from the airport will cost you approx 40-45 euro's and takes about half an hour.I would go back to the Amsterdam Art; as you are conveniently located to the city centre; but you do not have to deal with the noise/traffic that staying in the heart of Amsterdam would bring.The red light district is an eye-opener; and is located about 10mins walk from central station. Overall a fantastic 3day stay; I would reccommend; as long as you don't mind using the buses. 230121,june1972,10/17/2007,Worst experience ever I have just started using tripadvisor; and even though my stay at the 'golden' tulip was a few months ago me and my partner had such a horrible experience there that I felt compelled to review it. I am sure that thanks to the staff's attitude things have not changed for the better anyway.Ok let's start from the beginning; we booked a hotel and flight deal with lastminute.com so naturally the hotel was fully pre-paid. When we arrived from the airport by cab; I already started feeling uncomfortable since I realized we were nowhere near the city center (even though the hotel claims to be in the 'historic district of Amsterdam'); as I prefer to stay in convenient locations this already made me a little uncomfortable. However since it was all pre-paid we knew that we did not have any other choice but to stay there.When we got to the concierge desk another surprise followed; as I said our 4-day stay was entirely pre-paid but the concierge (after making us wait for about 15 minutes for him to finish some typing) insisted on 'blocking' a 2 day charge on my credit card 'in case of any unforeseen circumstances'. Now this had NEVER happened to me at any 4 star hotel before and I have been to plenty. I tried to make my claim that this is not necessary but he insisted; finally tired out I handed over my card; needless to say this severely crippled my holiday budget.After quickly dropping off our luggage at the room (and making the mistake of not checking it properly) we decided to go into town for some much needed food. We walked about the red-light district where we found a surprisingly delicious Chinese/Tibetan restaurant (best Chinese food I have ever had; beats Hakkasan!) and at about 10pm we decided to go back to our hotel. After waiting for the night bus for about 40 minutes; and a 20 minute ride through the generally sketchy neighborhood the hotel is around (it's next to a train depository) we finally arrived to be greeted by not so welcoming closed doors to the hotel.After ringing the night-bell for about another 10 minutes; as well as shouting and banging on the door; the night-porter finally decided to appear and let us in (of course only after asking to see our key and id-ing us!). The next fab surprise awaited us in our room; as I said we did not give the room a thorough check when we first arrived; which since this hotel I make sure to conduct EVERY time. The shock came when I lifted the bedspread to find a yellow stain with hairs on it on the otherwise white bedding; I was literally in shock. NEVER in my life had I expected to see something like this in a 4 star hotel; probably even a roadside motel would not allow something like this.After calling down to reception and screaming at the night-porter he came up and changed the bedding himself as there was noone else in the hotel at the time; granted he did look quite embarrassed and was apologetic. After getting over my disgust I decided to go use the washroom; where I realized the sink drain was broken and leaking; so we had to brush our teeth in the shower. Throughout our 4 day stay there it was not fixed. When I complained to the daytime concierge he pretty much just raised an eyebrow at me and could not even apologize in a decent manner. My trip to Amsterdam was almost ruined by this hotel; the waste of time on long commuting to the center of town; the rude staff; the disrepair and filth shocked me. I would have gone mad if not for the generally fun city; good food and great company of my partner.I strongly urge people to stay away from this hotel; I wouldn't board my dog there if I had one! 230121,Beanie5,09/13/2007,Fab stay in the Dam Just got back from 3 nights staying at the Amsterdam Art and thoroughly loved the hotel and Amsterdam.The hotel is on the outskirts of town and the best way to get there from the airport is take the train to Central Station and then take a bus which stops right outside of the hotel. The number 48 was the bus we always got which runs regularly up to midnight and then the 353 is the night bus. Ask the driver to stop at Hempoint which is directly opposite the hotel and then you have to cross a dual carriageway to get to the hotel - you can't miss it because of the bright coloured cows. The buses to and from the hotel are very regular - every 15 minutes at peak times. When we got to Central station we crossed the road to the tourist information and bought 2 48 hour I amsterdam cards which allow you to travel on buses; trams and the metro for free and you also get free entry to a wide range of musuems - very good value. You can also get 24 or 72 hours. The card becomes valid from it's first use. The hotel is fantastic and our room looked just like the pictures taken by other reviewers. Toiletries stocked every day - lovely shampoo. Fabulously huge bed and great pillows; huge bath and good shower. Nice purple sofa. View not great but who cares when you are never in the room for long and the hotel is in a safe quiet place at night so no worries about having to deal with drunk people. Did have problems with the key card not working on 2 days but just went to reception who dealt with it. Also had 2 mugs on first day then 1 mug after that but these are hardly massive issues. We did not have breakfast in the hotel as it was 15 euros each which we thought was a bit steep so we went into town and found one of many snack places. We did eat in the bar one evening and the food was very good - beware when ordering the burger though as it does come rare if you don't ask otherwise. A bottle of wine was 20 euros.TIPS- on the train the blue seats are first class so make sure you sit on the green seats.If planning to go to Madame Tussards and the Dungeon; go to tussards first as we missed out on 50% off to get into the dungeon.The dungeon is not for the faint hearted - the tour is interactive and I don't want to spoil the suprise but it is worth every penny. Go to the Anne Frank house - great to step into history for those people who have read her diary. We booked timed tickets online to avoid the queues. The heineken Brewery is a good visit and you get 3 halfs of lager and a free gift. We got the number 24 tram from the station but there was also the 16 which stops just across the bridge and you can't miss it. The Van Gogh musuem and the Rijksmusuem are both excellent and next to each other so you can do both in a morning. Again trams 16 and 24 to the heineken brewery and follow the canal to the right of the brewery- you can't miss the Rijks it's very majestic. There is also a diamond museum and a very good canal cruise nearby. The red light district is a must but we did get offered drugs so just keep walking and ignore them - unless of course you want to! Wear comfy shoes!! I took flip flops and paid the price as we walked about 6 miles a day. We found the dutch to be very friendly and got help with directions without even asking. We loved everything and are going back very soon as there is so much to see and do. 230121,hingefactor,08/27/2007,Great stylish hotel!!! I booked this hotel at the last minute; and I'm very glad I did so. Although it's location is a bit outside of the city center; getting there via bicycle was easy and quick. Definitely not a walk though.The staff was great; the restaraunt was above average for a hotel and the room was wonderful. My room had a couch the ran along one complete side of the room and it was super comfy to hang out on while winding down from a day in the city. The bed was very comfortable; and the bathroom was to die for. I took a nice long; hot bath each of my 3 days there. As an added bonus; there's also a beautiful and huge outdoor pool. I'd recommend this hotel to anybody. Gettting to and from it by bicycle is definitely the way to go! 230121,caughtthetravelbug,05/19/2007,Fabulous hotel; a little out of the way The Amsterdam Art is a little bit outside of the city centre which does restrict you to following bus timetables; however there are busses every half hour which drivers who love their city and love giving you tips for stuff to see and do! At nighttime we felt perfectly safe travelling on the night bus back.The actual hotel is lovely; very clean and modern. The bathroom is just amazing; probably my favourite part about the whole hotel to be honest!What did concern me was the fact that we had a double bed; which was actually two singles pushed together with two single duvets. What was strange was that there was no space for the beds to be seperated to convert into a twin room; so we didn't really understand that.Apart from the beds; I don't have anything to fault the hotel about to be honest; it was fabulous! 230121,yaamsa,05/01/2007,Art? Thats a matter of opinion Booked paid to stay for two nights(late April 07); 6 weeks prior to departure. Arrived at 12 midnight due to plane delay and was told that our room had been sold. ( very annoyed at this as payment had already been made). However; the staff assured us that the room was free the following night and offered an upgrade. They arranged and paid for taxis too and from The Golden Tulip Hotel which they had arranged for us to stay in overnight. Building work and traffic noise woke us at 6 am. We were promised our room would be ready for us at around 10 am. At 1pm the room was still not ready. We spoke with the General Manager who offered us a further upgrade and comlementary breakfast.In conclusion; a pleasant and clean hotel spoilt by poor business practices. All too common I'm afraid!!!! 230121,Wordelle,04/09/2007,Nice and cosy just outside the city center We stayed at the golden tulip Amsterdam Art for the Easter week-end.Although the price is a little high; the hotel by itself is very comfortable. We had a large room in grey and purple; very cosy and comfortable. The bathroom has glass walls (shy people; be warned) but is large enough and clean. The view is not pleasant as it is a train warehouse but with little activity and; with the window closed; you can sleep comfortably. The only negative point is the mattress: although the bed is very large; the mattress is too soft.For breakfast; you can get the buffet but; for 15鈧?per person; it is a little expensive; especially when you consider all the nice places for breakfast you can find in Amsterdam.We did not tried the Restaurant.There seems to be a swimming pool but it was too early in the season to try it.The location of the hotel needs attention: if you're looking for a place above a canal; go somewhere else. It is a little outside the historic center near a commercial area. The access is nevertheless quite easy with 1 bus stop at the footstep of the hotel (one bus every 10-45 minutes to the central station) and you can take a 5 minute walk to another bus line the goes to the center. There is even a night bus running from midnight to 6AM.Be careful; there is also a tulip inn at the same address; do not get mixed up while booking. 230121,wuju187,03/25/2007,So Romantic! If you want your partner to melt; take her here! The rooms in the 4* section were so romantic; the breakfast in the morning had plenty of variety and the bus ride from the hotel into the main city areas was regular and quick. Only downside was two single beds pushed together to make a doubleI would stay here again 230121,jooleywooley,02/01/2007,Can't wait to return! Would recomend this hotel to anyone; we stayed in the 4* golden tulip amsterdam art; the rooms were just about the best i have EVER stayed in and well worth the bit extra you pay. Totally spotless; tastfully decorated; modern; sexy; comfortable and well equipped. Staff all spoke excellent english; were VERY helpful with tips on buses to catch; places to go etc; we booked shuttle bus to return to airport but it didn't turn up; reception staff rang the company and arranged for a private car to be sent out to us so we would still make our flight. All done with a smile and at no extra cost. We paid 15 euros each for breakfast when we were there and the choice is amazing; crackers; meats; cooked breakfast; breads; croissants; various jams and spreads; cereals; fruits; yoghurts; the list was endless and you could eat as much as you liked so a good breakfast would set you up for the day! Had drinks i the bar each evening; again good service; we only stayed for two nights; took my hubby for his birthday present; he didn't want to leave!!! said it was the BEST prezzie i have EVER got him. Thanks to all on here who have posted other reviews; the useful info on bus services; directions to hitel etc were VERY helpful; so i advise anyone reading this to take the time to read through ALL the reviews coz there is some really good info on here which will come in VERY usefull during you trip. I know i have waffled on but i hope this is helpful; if you are going here; you are in for a lovely stay! We will most definately be back! 230121,TheTester,12/19/2006,Perfect Combination! Bathroom in a glass box. 230121,RalphyBear,12/16/2006,Amazing... What an amazing hotel....Came here for 4 days over the August Bank Holiday; and I was really impressed.Check in was quick and effortless; the room was amazing; massive bed; glass bathroom with seperate bath; seperate shower; seperate toilet; Massive mirror...There is a pool which you can use which is at the back of the hotel; it is a very large but a very cold pool but well worth a visit.The view wasn't the best in the world but you don't need a view when you've got a wonderful room.Reception where more than willing to order a taxi for us into the centre; which we did a couple of times; other times we walked it; it was a couple of miles into the centre but a very pleasant walk.Breakfast was amazing buffet style but all you can eat; such a varied selectionThis hotel would have to rate as one of the best hotel's i've ever stayed in... 230121,josietoms,12/08/2006,Loved it! Lovely hotel well worth a visit. The hotel is in immaculate condition and very clean. The reception is very efficient and business like not over friendly but the staff in the hotel bar were very friendly.The room is a great size and the bathroom is a great added feature with the glass walls.I wouldnt bother with the breakfast as although it is lovely and plentiful it is very expensive compared to what you can get if you go out and about - we only had breakfast on the first morning. The food in the hotel restaurant is also expensive although we didnt eat there.The hotel is about a 10 min bus journey from right outside the hotel and they leave every 15 mins until midnight. This is the number 48. The number 22 also goes near the hotel about a 2 minute walk from the nearest stop. 24 hour tickets can be purchased from reception. A great hotel for the money paid. 230121,SD990,11/07/2006,Ideal for a weekend in Dam Stayed at the Amsterdam Art for 2 nights with 2 friends. Purpose of stay was a weekend break. The hotel is in 2 parts. We stayed in the 4* Art attachment. Lovely hotel; great rooms (We were in the XL rooms) with fantastic bathrooms. I have read a few reviews that say the hotel is within walking distance of the center. One even said it was a 5 minute walk from central station. Its not. Its a 鈧?2.50 taxi ride from central station. There is a bus stop right outside the hotel and you can buy a 48hr pass from the hotel reception for 鈧?0 which you can use on the buses and trams. Well worth it. We bused it in and used the trams and then caught a taxi back in the early hours of the morning. Perfect. This means the hotel is nice and quiet.Nice breakfast with usual english breakfast and continental on offer. We did have a problem with the air con on the last night which couldn't be sorted at the time (hotel was fully booked). We were offered to change hotels but as it was 3am we decided not too. I wrote to the Golden Tulip group when I got back regarding the air con and recieved a reply from the general manager of the hotel in 24 hours. He has requested that the next time I book a hotel with Golden Tulip to email him personally and he will sort out the arrangements as compensation. Can't ask for more than that. Would recommend to couples/friends for a weekend break. 230121,lippydog,09/25/2006,The pictures are a lie After looking at the pictures on a few sites like expedia we thought it looked like a lovely place to spend a romantic weekend. It mentioned that it was on the border of the city when infact it was a good 10 min bus ride from central station. The rooms were clean and the beds comfortable but the decor just seemed to be lacking in the flair that was advertised. The main restaurant was very expensive with mains starting at 25 to 35 euros plus; which seemed very expensive for not being in the heart of town. Overall a good budget place if you dont mind some hard excercise into town. 230121,forestpaul,09/25/2006,Great Hotel Great hotel; great location; only thing was that the glass bathroom is not availible in the XL rooms 230121,Kyle19835,09/22/2006,Excellent holiday! we have hust returned from a three night stay at the hotel. We found the staff to be very friendly and helpful offering information on how to get into town and what bus to get. The room was very clean; maid comes in daily with sheets and towels changed every other day or every day upon request.Location was very good. It was approximately 15-20 minutes from the airport in a taxi which costs 38 euros. The location of the hotel was also good in relation to town. It takes a 10 minute bus ride into town. The bus stop is just outside the hotel; and the number 48 bus will take you to central station for 2.40 euros. However; if you walk further down the road towards the BP garage there is another bus stop; from which both number 22 and 48 buses stop. The rate from the bus stop to central st is 1.60 euros due to different zone. We can definitely recommend the daily 4 hour tours of the city which depart at 11am and 3pm from opposite Central Station and outside the tourist information centre. The tour is free and is a brilliant way of finding out information about the city. There is also a 10 euro 3 hour tour of the red light district which departs from the same place at 6.45 which we really enjoyed.We really enjoyed our trip to Amsterdam and the Golden Tulip Amsterdam Art will definitely be going back soon. 230121,AnAmericanTourist,08/04/2006,Just Ok if You're On a Budget This hotel was a little just ok if you are in a budget. However; it wasn't that cheap either; but hotels in Amsterdam are not very affordable in general. The location of the hotel was a little away from the Centraal Station and the main street; Damrak. You have to take the #48 bus to the Hempoint stop. A day pass costs 鈧?;30. If you stay closer to the center; you could walk to most sights. Be aware that at times this bus does not always run every 10 minutes. Only during peak times. Also; the bus passes by a bridge that rises to allow ships to pass by. This can lengthen your commute to and from Centraal Station. The bus does seem generally timely; so obtain a schedule from the transportation information office across the street of Centraal Station. The bus drops you off in front of the hotel; but across the street from it. There isn't a close by cross walk; so we had to jay walk to the hotel. Most of the time; there isn't a lot of cars on this street; but sometimes; there can be some cars speeding down the street. The area around the hotel is quiet; it looks like it is on the edge of an industrial/business part of town. There isn't much around the hotel; so you can't find restaurants; supermarkets; or convenience stores around. You have to get this in the main part of town.The hotel itself is just ok. The staff at the hotel was not very attentive or courteous. They were busy talking to each other rather than worrying about helping us check in. They even served people that were behind us first and took calls first before talking to us. We had to flag someone down before they helped us. It seems like the staff early in the morning is much more friendly and helpful than the middle of the day. They even asked if we needed a cab after checkout in the morning.The rooms were generally clean and ok size; for European standards. You had some room to move around. However; the furniture was not made of high quality materials. The counters in the room were plastic; like the types in hospitals. The carpeting was a bit worn. The ceiling of our bathroom was made of plywood and didn't have great workmanship. The bathroom was small.. They did not have a shower curtain in the shower; only a slim clear plastic panel that left 3/4 of the shower open to the rest of the bathroom. Unfortunately; if you angle your showerhead the wrong way or if you plan to splash at all; you can get your bathroom floor all wet. The bathroom was generally clean; except some edges of the bathtub had mold stains on it. An unusual aspect of this hotel is that they tried to decorate it in a whimsical artsy manner. Pieces of cheap furniture is accompanied by large paintings in the room. The rooms reminded me of dorm rooms. The decor was unusual with a stainless steel sink that looked like a kitchen sink; a decorated bathroom mirror; plain white tile on the walls; and black tiles on the floor. The beds were arranged oddly. The twin beds in one of our rooms were pushed very close together. Only 6 inches separate the two beds. They also did not change our sheets daily as requested either.If you are looking for a basic; clean (for the most part); unusually decorated place to stay on a bit of a budget; stay here. Otherwise; if you can find a better place to stay; you should go elsewhere. 230121,shinty0105,07/31/2006,Excellent Hotel Have just returned on Friday 28th July from Amsterdam.Stayed in the Golden Tulip Art Hotel and found it to be excellent.It is spotlessly clean;the rooms are modern with the amazing glass bathroom! The bathroom has a fabulous deep bath to relax in after a hard days sightseeing. Found the location to be good with only a five to ten minute bus ride from Centraal Station.Get the number 48 bus as it stops right outside the Hotel. We bought a two day public transport pass for 10 euros and this was ideal to get around the city. We did the Greyline bike and boat tour which again we found to be real value for money.It consisted of a four hour bike ride through the streets of Amsterdam going to all parts of the city which normally you would not manage to go to;then an hour boat trip through the canals with free beer and water-much needed in 35 plus degree heat!!Overall Amsterdam is a great bustling city and to have a great hotel really made our trip.Would not hesitate in going back. 230121,GOLDKT10,07/11/2006,Lovely hotel; good location; would stay there again My partner and I travelled to Amsterdam mid early July and thought this hotel was really nice. We do the City Break thing frequently and normally stay in 'base' hotels; clean; good location but pretty basic. We expected Amsterdam Art to be the same but it is a real 4* hotel; really contemporary modern rooms; great location (10 mins from centre) however bathooms are made with glass doors and walls so dont expect any private bathroom time but shower is wonderful; rooms are spotlessly clean!! The whole hotel is lovely and restaurants looked great; usual hotel prices so we didnt eat in them but they looked nice. There is also a pulic pool surrounded by grass area right behind the hotel which I think you have to pay for which looked nice too.Only negtive that some people might find is that on the smoking floors (of which we were on) the coridoors had a constant cannibis smell (I know expected from Amsterdam) but the room itself was fine!General tips for Amsterdam we would have like to have known!:The hotel is around a 40 min travel time in all from Schipol airport and the best way to do it is get the train form SCHIPOL AIRPORT to CENTRAAL STATION which costs aroung 4 euros per single ticket and the from centraal station get the 48 bus and get of at HEMPOINT not Spaarndammerdijk this is what we did and you have to walk back to the hotel as HEMPOINT stops RIGHT outside.If you are intending to use public transport throughout your stay Id suggest buying a travelcard type ticket which you can use on buses; trams and tue (we didnt use the tube as its more for long journeys not around the main town). Buy it from the tourist office opposite Centraal station as you come out not one of the machines and its around 13 euros for 48 hours (also get it stamped on your first bus.tram as it needs to be validated)If you are going out at night the last 48 bus from the hotel goes at around midnight; after that you can get the 353 bus in and out of town and back to Hempoint until 6am when the 48 runs again.Nightclubs (actual dance clubs) seemed pretty scarce as most places are 'coffee shops' and bars; we wanted an rnb type club and the only one in the whole of AMsterdam (that we found and trust me we looked very hard!) was called MINISTRY this is the webite for address etc [---------]it could have been really good with good music and ok venue but the people were just pretty boring; not the kind of mad atmosphere in say Berlin for example; it was just all very stand around and do nothing than dancing and getting an atmosphere going; however we were told there were a few other places but unfortunaltey for us they were midweek places or thur/fri; these were La Rumba Sinners. Its worth going to though it may have just been a quiet night when we went?Re the Red Light District; hhhmm good to go and say 'yes I have been there; seen it'; but thats about it; very seedy and sleazy; groups of lads perving in glass windows at scarily young looking girls in bikinis trying to usher them in; that sort of thing; pick careully your time of going to check this part out best time would probably be 9-11 where its very touristy more of a laugh; couples; hen parties etc; whereas after 1 onwards its the ppl that are there to experience it first hand and not just as a tourist attraction if you know what I mean; ladies its pretty uncomfortable walking around that area at this time.During the day Amsterdam is a really pretty area and very flat so walking is easy! Its not that cheap so take plenty of spending money and be sure to do a canal cruise and the shopping is pretty good to! Everyone rides bikes so look out as you are walking as they have priority over pedestrians and it is really easy to rent them if you fancy getting around that way! Obviously if you are a smoker (we''re not) but we could see it would be heaven on earth for smokers (yes not cigarettes) as its i so chilled out and freely available!Hope this review is helpful and have a great time! 230121,ATripAdvisorMember,05/15/2006,Golden Tulip Amsterdam Art After reading various mixed reviews about this hotel we were not sure what to expect. Our flight arrived in Amsterdam at 9am and we thought we would't be able to check in till 2pm. We arrived at the hotle around 10am we were able to check in there then; which was a touch! We did have to pay a 200 euros deposit on arrival. Ok if you've got a card but not if your having to pay out of your spending money. The rooms are brillant value we love the way they have been designed decorated; very modern; very sheek. Classy; comfy clean what more can u ask for!The food is really nice and good value for money.The hotel is about 10-15 mins bus ride from Amsterdam centre or 1/2 hr walk; there is a BP garage 5 mins away very handy when ur walking home at 2am and you've got the munchies; again!The only thing im gutted with is not taking my bikini; no one metioned theres 2 public (out door) swimming pools in the garden area that hotel guest can use as well and the sun was out all 4 days we were there. CTx 230121,whizbird85,05/15/2006,Golden Tulip amsterdam art comfy bed 230121,frankie24,04/27/2006,would recommend to anyone....... We have just returned from Amsterdam and stayed at the Golden Tulip Amsterdam Art; I would recommned this hotel to anyone and everyone.After months and months of looking for the right hotel I chose this one; and was very nervous like we all are when we arrived; but we were more than happy with the results!Although the outside of the building looks a bit like a block of flats; the inside more than made up for it. The whole building was spotlessly clean; the staff were brilliant; helpfull; and happy. The rooms were clean and comfortable; the beds (like someone else said in their review) were the most comfortable i have ever slept in; in a hotel. The breakfast was lovely; loads of choice. We loved everything about it.The distance to the centre of everything is 5 mins in a bus; the bus stop is outside the hotel (number 48) there are 4 an hour. We didnt acutually walk it because we done so much walking around the centre; but i reckon you could walk it in 20 mins.We absolutly loved Amsterdam and cant wait to go back there again.any questions please email me and ill help if i can carla.johnson@beerseller.co.uk 230121,Houston2tall,04/04/2006,Good Place I found the hotel clean comfortable. The location is out from the central area-however the bus stop is nearby. The breakfast buffet was 12 euros and was good. There are some local pubs a few blocks (2-3) away which were nice and enjoyable. 230121,ATripAdvisorMember,12/11/2005,Good hotel-Good price Before we went to Amsterdam I read some reviews about this hotel and I was confused with them. Uppon arriving I discovered that there are two hotels with similar names at the same building. A 3 star hotel and a 4 star hotel; sharing the lobby; the Art Cafe; the reception desk etc. I think that the difference between them are the rooms. We went to the 4 star hotel. The hotel has a good location; not in the center but the bus stop is very near and took us only 10 minutes to get there (reccommend buying a pass as it covers the train; tram; bus and boat; free entrance in museums and discounts at some restaurants). The breakfast is a good quality buffet with everything you usually need (nevertheless we had to pay an extra for expresso coffee). The Reception staff was very nice and hepfull.Our room was very modern and very clean. The bathroom is very unique.....impressive! The room had no view; but was very comfortable! I recommend this hotel to anyone who isn't too bothered about not staying in the heart of the town. 230121,tamraisrki,11/21/2005,cute hotel Living in the Netherlands for some time; I have learned that here even 5 star hotels dont feel like 5 star hotels in other countries. So; dont expect too much from any hotel here! (for instance; they are not changing towels every day- save the planet by using less detergents...)The nice thing about this one is that it is new and clean; nothing too specail; a bit far from the center. If i want to be too picky; our room was having doors on one wall and they were too thin; so that our neigbour was waking us up while sitting on a toilete seat. But; in total; one of the best moderate-budget hotels i visited in Netherlands. have fun and DOEI! 230121,diggler,11/02/2005,top place just stayed at this great hotel ; very friendly staff ; slighty outside centre ( 10 mins in taxi ; 10 - 15 euros ) lovely rooms and nice bar .Would recommend this to anyone who wants value for money ; c u soon amsterdam !! 230121,Exo,10/31/2005,A little disappointing For the cost of this hotel; I expected a little bit more as far as the service level. Every time I interacted with the front desk; they seemed a little rude and didn't want to take the time to make sure their guests were satisfied. For example; I called the first day to get an iron sent up. I called they front desk and was told they're all out click. The second day I had to call 3 times to get them to finally send the iron up. The room was adequate; but I ended up with a sore back because the mattress was worn out. It was clean and the bathroom was a decent size.It wasn't horrible; but I wouldn't stay here again. I would pay a little more and stay further into the city. 230121,ATripAdvisorMember,10/12/2005,Clean with large rooms 'Extra' room with hide-a-bed 230121,ATripAdvisorMember,09/28/2005,*Great Hotel* I recently stayed at this hotel for a weekend for my birthday. My boyfriend and I took the Bus 22 to the hotel (which doesnt actually stop outside it..you do need to walk for a little bit!) I was a bit unsure about the location because it was obvious that we could not go out to the centre of Amsterdam and walk back to the hotel...but we checked the bus stops and there were 3 different buses to use. We found bus 48 very helpful - the bus takes about...10 mins or less to go back into town. However; we did take the bus the other way (heading towards station sloterdjk - which was also very useful...especially to go back to the airport!)When arriving at the hotel - the staff were very kind and helpful. Although they did fail to mention that you needed to insert your room card into this 'thing' next to the lift...otherwise it wouldn't work! So..we stood there for about 5 minutes then realised nothing was happening! There is alot of modern art all around the hotel...which is very cute...very different. Our room was very modern and very clean. I thought the bathroom was very unique..as well as the art as the 'head board'...impressive! The room had no view...but still really comfortable! The mattress was probably the best hotel mattress I have ever slept on! .... !The restaurant and the Art cafe was also very cosy...you must try the croquette in a roll thing in the cafe..for only 3.50 euros...with a salad! We also had breakfast for one of the mornings which cost 7euros..for a buffet. it is quite a bit but atleast you know you're getting quality food...from a hotel! The only bad thing about the menu is that...a lot of the meals are fish...which I don't eat...aswell as lamb...or veal (also on menu!).The only thing I would change about this hotel is the location..if it was right in the middle of Amsterdam then it would definetely score 10/10! however; if you do not mind taking the bus from the central of Ams to the hotel - then this hotel is worth staying at! I recommend this hotel..as its still easy to get to...its good for the town or to visit other places...! 230121,ATripAdvisorMember,09/14/2005,Fabulous time in Amsterdam I have to admit; when I arrived in Centraal and saw how much rubbish lined the streets I wanted to turn round and go home; but when we finally made it to our hotel and checked in I was more than happy to stay. The hotel is lovely. Wasn't too keen on the two single beds pushed together (with two single duvets) - not hugely romantic; but that was my only gripe; so it can't be bad! The hotel staff were really friendly; although not all of them spoke English (but I don't speak Dutch so I can't complain too much!). They bent over backwards to help us! The bus service was so punctual (admitadly they weren't frequent) that it made getting around so easy (definately reccommend buying a pass as it covers the train; tram; bus and boat!) and the night bus was totally ace as well! Felt so safe travelling home in the middle of the night. My best bit of advice is to buy a guide book before you go as finding somewhere nice to eat in the city centre is hard for picky eaters! Red light district is a must - very peculiar but really fun night out! Bars just outside of there on the canal are lovely as well.All in all had a really fantastic few days in Amsterdam and would definately recommend our hotel even though it was a bit of a trek from the city centre - the facilities were great and the bathroom was quirky. Loved it! 230121,Nigelhu,08/06/2005,Very nice hotel - a little far from town I stayed two nights at the hotel. I chose it because it had secure underground parking (鈧?7.50/night); and was easily accessible from the ringroad system.The hotel was clean and modern and the rooms large and comfortable. The staff spoke good English and were friendly. Breakfast was extra; so we chose to eat in town instead. The hotel is a good 30 minutes walk to the centre of town. There is a railway station next to it; however the two bus routes which pass the hotel seemed to be the most frequent way to the city centre. A taxi from central station will cost you a little over 鈧?5. As the previous reviewer noted; take anything out the fridge and the sensor automatically charges it to your bill. A little sneaky perhaps? And if you pay by credit card there is not a problem with a deposit. Overall; a great modern hotel; but perhaps a little too far from the centre of to be convenient for a stay of over 2 days. 230121,Mazza14,05/23/2005,Nice hotel but staff hostile Hotel Reception displaying various artists' portraits 230121,RichardOrmson,05/10/2005,Very good hotel in quiet location As noted in other reviews this hotel is a little out of the way; but you get much larger rooms and a quiet location as a trade off.The bus routes seem to have changed recently. When I went in May 05; bus number 48 (running between central station and sloterdijk station and back)stops outside the door; while bus 22 (to/from central station) terminates about 250 metres away. There is also a night bus service to/from the stops outside the hotel door. So getting to and from the city centre is not a problem. It's about 10 minutes on the bus or a half hour walk. One of the airport hopper busses also runs to the hotel; although I didn't use this so can't comment on the service.The hotel itself is modern and well maintained; with helpful (english speaking) staff. The artwork is interesting; but not really to my taste.Hotel restaurant is good for evening meals; although not cheap. Bar has a small range of local beers and a selection of foreign beers and liquors. Breakfast is a good quality buffet. Do not try to go for breakfast at the last minute though - everyone else has the same idea!The rooms are spacious and clean. If you book a triple (family room) then you actually get a larger room - unlike most hotels in Amsterdam where you just get an extra bed in a standard room. Overall I'd recommend this hotel to anyone who isn't too bothered about staying in the heart of the action. If you're after the red light district then this probably isn't for you! 230121,BSouliere,05/08/2005,Hotel Excellent...Dutch Beer --- Yes out of the way but clean; friendly and nice people.Our room was small but we came to the Dam to explore not hang in the room. When we were there the two bartenders in the pub were very friendly (salim? and Ninka) met some cool people and even watched Liverpool vs Chelsea one nite. The beds were comfotable and the shower/bathroom were more than enough for us.Taking the bus is really easy! It is a solid 15 minutes out to Centraal.Tell them at check in you dont want the mini-bar...just by moving an item they will charge you. We had them empty it and filled it with our own items. Breakfast buffet is fair (had it once). It will be tough to find a 99 euro/nite hotel as decent; as this place. goood bargain. Dont fret about the bus its a great way to see and meet people. 230121,ATripAdvisorMember,04/11/2005,Saving Grace The hotel was wonderful. We got there early on Sunday (Easter) morning and we found that the Amstel Botel lost our reservation so we found the number to this hotel at the airport. This hotel was actually our first choice but while we were looking for less expensive alternatives we changed our minds. It was definitely worth the extra money. The only downside is that the hotel is not in the center and you have to travel a little bit to get to the action. Luckily; the 22; 48 and night bus stop right in front of the hotel (they have bus schedules at the hotel) and they run all night long. The ride is only 10-15 minutes to dam center. You don't need a car while you are their. They have an excellent public transit system. They hotel is great though!!! 230121,ATripAdvisorMember,02/23/2005,We got in great shape by making the walk to the tulip! a wonderful property! my 18 nights in the middle of winter will go down as my best vacation ever! yes it is a bit out of the center of things; but unless it was raining I personally opted to walk into the center every time I went (and I managed to loose about 10 pounds this trip by walking everywhere; yay!) my wife called the walk our Amsterdam; buns of steel workout; we both had a great time; and enjoyed the surrounding neighborhood. the staff was professional and courtious at all times and some of the clerks even knew our names by the time we left. The art is fresh and bold; and the building was warm and in a safe neighborhood; where we were remembered at every business we visited more then once; the people in the area don't get the hords of tourists that you get in the city center so they tend to open up a bit and talk to you; also not a pickpocket to be found in this area either! from the centeral station to the hotel door is about a 25 minute walk at a brisk pace. yes; it is a bit out; yes it is a long walk; yes; we were in great shape when we got home; and we can't wait to go back! 230121,ATripAdvisorMember,02/11/2005,Top marks! Stayed at this hotel for 2 nights after booking via the internet at a very good price. Good points about this hotel: - Clean rooms - ours was cleaned and linen and towels were replaced twice in 2 days! -Very friendly staff - Modern decor -Comfortable bed and sofa -Toiletteries provided -Bus stop outside hotel door into Amsterdam central (Centraal station) -Price -BBC1 and 2 on tv in room Bad points about this hotel: -Automatic doors have to be opened if you want to exit or enter the hotel and if none of the staff are around; you have to wait for someone to appear -Situation of hotel is near an industrial estate TNT over the road - our view was of a disused railtrack! All in all; stop here if you are not bothered about the view from the hotel as we came to Amsterdam to see the city and as the room was modern and clean this hotel was more than sufficient for us. A bus stops outside the hotel and costs approx 2;50 euros each (one way) into the centre. I recommend you buy a strippenkarten (available at most newsagents (normally says on the door if they sell them)) of 15 or 45 lines dependant on how far you travel more lines will be used. 2 lines are used (stamped by driver) per person one way from hotel to Centraal station. 230121,ATripAdvisorMember,12/04/2004,Good Hotel We stayed in this hotel for 2 nights in November 2004 (Friday and Saturday nights). Booked via Expedia. Found the hotel and room to be clean and contemporarily decorated - Good value compared to the more expensive Park Hotel in Den Haag we stayed prior to moving to this hotel. However this hotel is about 15 minutes bus ride from the Amsterdam central station - ask the bus driver to give you a shout at the correct stop as the bus stop is on the opposite side of the hotel (when arriving from the central station). If you are a tea or coffee lover; note that there are NO COMPLIMENTARY tea/coffee nor kettle or cups provided in the room. 230121,ATripAdvisorMember,11/29/2004,Staff are terrible with billing issues We booked the hotel for 3 persons. They chraged for extra person (40 euros) they did not give us an extra bed. When asked they said they are charging for the extra person not for bed. Also initially when we booked we booked for 3 days; 3 persons. But when we checked in we told last day 3 person is not going to be there. So instead of reducing the price they just changed the prices around (increased the base price for the 3 days) and charged the original amount they quoted. If you go there make sure you ask for extra bed. 230121,denealio,09/23/2004,Good value; great design; but a bit out of the center I agree with most comments; great design; good value and so much better than all the sub-par hotels in Amsterdam. However; the hotel is a bit of a hike to the center of town. Buses 48 49 stop directly in front; and number 22 is close. I just wish the hotel's website had a better map and information on how to get there. (They do give you a very good printed map upon check-in.) On the trip back; I used the Connexxion Bus to Schipol; it stops at the hotel is was 11 EUR. There is high speed internet in the rooms and the lobby has T-Mobile HotSpot Wi-Fi. Room safe was big enough to hold a laptop. It is actually 2 hotels in one. The Tulip Amsterdam Art and the GOLDEN Tulip Amsterdam Art. One side is a *** hotel; and the Golden is the **** part. Same check-in desk; lobby; restaurants; etc. If you can spend the extra 10-20 EURO and get a room in Golden part; they have very nice bathtubs. 230121,ATripAdvisorMember,09/02/2004,Great value hotel The Amsterdam Art Hotel was a clean; comfortable good value hotel; close to the centre of Amsterdam on the bus (there are 2 different services going from outside the hotel to the Central Station). There is also a huge outdoor swimming pool next door which hotel guests can use for a nominal charge. Highly recommended. 230121,ATripAdvisorMember,08/24/2004,Art in the city(ok it's just outside) We had a lovely time at this hotel. The decor was interesting and surprisingly comfortable; people were friendly; there's even an outdoor swimming pool! But I have to warn you about the minibars in the rooms as you get charged for LIFTING things off the shelves. I would also recommend taking a city guide to Amsterdam as the transport system is quite confusing. On arrival; it might be easier to go to central station first then back on yourselves; get buses 48 or 49 which stop right opposite the hotel or 22 which goes round the corner after the BP station. To be honest we didn't spend that much time at the hotel as there was so much to do in town. All in all it was a very enjoyable trip and we shall be back! 230121,ATripAdvisorMember,08/08/2004,Enjoyed My Stay A great value; well decorated room; very nice bar; respectful and pleasant staff. I bought a 72 hour pass for busses and trams at the airport which turned out to be a good move. This hotel is in a quiet neighborhood near a park which gave me the feeling of living in Amsterdam rather than being a tourist. The Tulip Art has one of the few hotel bars I actually enjoyed. Meet a few nice girls from Spain and Sweden there. I was very comfortable at this hotel and knowing that for what I paid to stay at the Tulip Art I've could have stayed in a tiny depressing room downtown for the same rate makes me feel like I've won the lotto. 230121,ATripAdvisorMember,08/01/2004,Great value for money Although this hotel is not in the centre; it is great value for money. The staff were very friendly and efficient. The room was large; comfortable; very clean; with everything in working order.The art displayed around the hotel is great idea and the atmosphere of the place is very good.I would highly recommend this hotel; you can easily get in to the centre by bus; which stops right outside(you can use your Amsterdam pass on it for unlimited travel); or of course by taxi. I think that it is fantastic value for money and should not be overlooked just because it is slightly out of the centre. 230121,ATripAdvisorMember,07/23/2004,Its great showReview(2316787; 'full'); 230121,worldman1,05/30/2004,Not in the heart of town; but I'll take it. showReview(2130503; 'full'); 230121,ATripAdvisorMember,04/01/2004,Watch out for the other reviewers' advice! showReview(1758796; 'full'); 230121,ATripAdvisorMember,02/06/2004,great dutch neghborhood showReview(1629704; 'full'); 230121,kilmistr,02/05/2004,Not near downtown but.... showReview(1629059; 'full'); 230121,ATripAdvisorMember,12/08/2003,Golden Tulip Art; The Tulip Inn; Nice place; nice price showReview(1510252; 'full'); 230121,ATripAdvisorMember,07/20/2003,Good Hotel showReview(1140435; 'full'); 230121,ATripAdvisorMember,06/03/2003,Mislead showReview(1037690; 'full'); 230121,ATripAdvisorMember,05/30/2003,off the beaten path showReview(1032176; 'full'); 230121,ATripAdvisorMember,05/28/2003,Nice hotel showReview(1030474; 'full'); 230121,lass,12/17/2008,Sono venuto 2 volte ad... showReview(22881426; 'full'); 230121,lass,09/09/2008,Hotel bello e corrispondente... showReview(20328926; 'full'); 230121,lass,09/04/2008,Hotel ottimo sotto ogni punto... showReview(19868548; 'full'); 230121,lass,08/28/2008,Excellent rapport qualit茅 prix showReview(19644308; 'full'); 230121,lass,08/28/2008,Hotel facile da raggiungere... showReview(19948912; 'full'); 230121,lass,08/26/2008,Ottimo albergo; elegante... showReview(19948910; 'full'); 230121,lass,08/25/2008,Hotel bello e pulitissimo. A 10... showReview(19842136; 'full'); 230121,lass,08/20/2008,Hotel tres beau je recommande showReview(19644307; 'full'); 230121,lass,08/17/2008,tr猫s agr茅able; 脿 conseiller showReview(19644305; 'full'); 230121,lass,08/10/2008,tr猫s contemporain! showReview(19644304; 'full'); 230121,lass,08/04/2008,Immer wieder gerne showReview(19644306; 'full'); 230121,lass,07/18/2008,Das Hotel ist absolut genial hatten ein romatisches sehr sauberes Zimmer mit allem komfort showReview(18527644; 'full'); 230121,lass,07/11/2008,Bell'albergo e soprattutto pulitissimo e nuovo showReview(18527642; 'full'); 230121,lass,07/09/2008,脺berraschend gut showReview(18527643; 'full'); 230121,lass,06/17/2008,Lontano dal centro. Personale 4... showReview(17965644; 'full'); 230121,lass,06/16/2008,Excellent showReview(17439947; 'full'); 230121,lass,05/26/2008,Pas de connexion internet... showReview(17240804; 'full'); 230121,lass,05/09/2008,buon hotel lo consiglierei showReview(16604146; 'full'); 230121,lass,04/28/2008,Accueil catastrophique : la... showReview(16730373; 'full'); 230121,lass,04/22/2008,Bon rapport qualit茅 prix. Pas... showReview(16730617; 'full'); 230121,lass,04/18/2008,Unica pecca la posizione; molto... showReview(16729241; 'full'); 230121,lass,04/11/2008,Hotel tranquillo a soli 10... showReview(16729682; 'full'); 230121,lass,04/03/2008,Muy buen Hotel;recomendable. showReview(16728838; 'full'); 230121,lass,03/01/2008,Siamo stati ad Amsterdam per la... showReview(14624104; 'full'); 230121,lass,02/14/2008,Hotel franchement agreable par... showReview(13568995; 'full'); 230121,lass,02/11/2008,L'hotel bello e confortevole... showReview(14274036; 'full'); 230121,lass,02/06/2008,L'albergo era come nella... showReview(13974118; 'full'); 230121,lass,01/08/2008,Hotel molto carino; pulito e... showReview(12752470; 'full'); 230121,lass,12/16/2007,L'albergo si trova nel... showReview(12651400; 'full'); 230121,lass,12/11/2007,Molto gradevole anche se un p貌... showReview(12651243; 'full'); 230121,luchinoValencia,11/08/2007,Arte y precios razonables. showReview(10686297; 'full'); 230121,lass,11/01/2007,Nicht zu empfehlen showReview(11305736; 'full'); 230121,lass,08/16/2007,Tr茅s bon rapport qualit茅/prix showReview(11456349; 'full'); 230121,lass,07/11/2007,L'h么tel est magnifique mais... showReview(11336514; 'full'); 230121,lass,06/12/2007,Hotel tr猫s agr茅able de style... showReview(11336515; 'full'); 230121,lass,04/30/2007,Raum war klein; aber OK. L眉fter... showReview(12648531; 'full'); 230121,lass,04/11/2007,Ziemlich schlecht showReview(11403849; 'full'); 230121,lass,01/06/2007,Employ茅s 脿 l'accueil ne parlant... showReview(11336516; 'full'); 230121,lass,09/07/2006,Stanze belle e pulitissime... showReview(11336517; 'full'); 230121,lass,09/06/2006,plus minus null showReview(11353883; 'full'); 230121,lass,08/11/2006,Gerne wieder showReview(11334624; 'full'); 230121,lass,07/19/2006,Ottimo albergo - ottima posizione showReview(5482460; 'full'); 230121,lass,03/17/2006,Excellente prestation. Une... showReview(11336518; 'full'); 230121,lass,03/29/2005,Il punto debole di questa... showReview(11336519; 'full'); 230121,lass,12/07/2004,L'茅tablissement est d'un tr茅s... showReview(11336520; 'full'); 230122,EvilHerb,12/11/2008,If you do the math .. Not a bad hotel at all.We got the Amsterdam at 6am in the morning so I asked for an early check in. The man at the front desk told me that they can check me in early for 20 euro.I agreed to have it added to my bill so we could get to our room and sleep a couple hours.Well;he sent us to a room that was not cleaned from the previous guest yet;so I brought all the bags back down to the desk and they did provide a room that was clean finally.A least I was not charged at the end.They were good about that.I ordered a room with 1 bed( Queen ? )for 2 people( my wife and I ) and I was kind of disappointed to find that it was two twin mattresses pushed together ; so there was this annoying gap down middle of the bed which made it impossible for us to sleep close.So;yes the bed sucked.The location of the hotel is a bit far from Central but I didn't mind the walk to the tram stop . Its is about a 10 min walk to the Tram and about a 20-25 min tram ride to Central Station . My main complaint with the hotel came on the morning we checked out . The night before ; I had paid for the hotels Airport Shuttle to take my wife and I to the Airport the next morning at 10:15 . The next morning I checked out at 10 am and the guy who checked us out says to me The airport shuttle is waiting for you right outside . So I check out and walk out front . No shuttle in sight. I walk back to the desk and ask where the shuttle is? He looks outside and says Oh no ; It looks like they left.He said another shuttle would be along soon .No shuttle after an hour wait. I had to take a cab and almost missed my flight! I did the math and the few hundred I spent on Transportation ( 2 cab rides and 7 day Tram pass = about $340 ) ; I could have paid a little more for a room in Central A-dam and not had to take a cab or tram at all . Next time I will . 230122,rahulpat,11/02/2008,Great value; a bit far out! Room Views...standard double 230122,ElvishBadgerQueen,10/20/2008,Further out than expected! The hotel itself was fine; pretty standard 3* deal. However; when booking through Expedia; was told it was 15 mins away from the centre by public transport. It actually turned out to be a 10 min walk to the tram stop; plus a 20 min tram journey; so that was pretty misleading. Another thing they don't mention on Expedia is that the hotel is located in a pretty dodgy looking residential area. This made the walk from the tram stop back to the hotel a little unsettling at night; so much so; that after the first night; we paid for a taxi back if we were coming back late. This cost us 20 euros; but was worth paying the money just to feel safer. Staff in hotel were good. Room cleaned every day; TV had quite a few channels on it. If you don't mind staying so far out; then it's fine; but I think next time we will try something more centrally located; perhaps the Tulip Inn in Dam Square! 230122,Speerhead,09/02/2008,Very Clean We stayed here with a Cosmos Tour .We found it to be very clean;staff were friendly .It was close to public transport.It has a good bar for after dinner drinks breakfast was very enjoyable. 230122,HKCM,08/03/2008,Good hotel with reasonable location Hi I am from Hong Kong~I have been to Amsterdam for 4 days in July 2008.I find the Tulip inn city west is quite good. Some people complain the location is too far. However; I think the transport is good enough; I go to the city centre by Tram 17; (just 5-7 mins walk to the tram stop) and the journey is about 30 mins to the city centre.the hotel is quite near the airport actuallyOn day 1; I take the train from Airport to Amsterdam Lelyln station (about 5 mins; 2.8 Euro) and then change the bus no. 63 at Lelyln station to the hotel (about 10 -15 mins) And the bus station is quite near to the hotel. (within 1 min walk)If you take the train to Amsterdam Lelyln and change bus no. 63 to the hotel; it is cheaper and faster than you go to Central station and take tram 17.Whenever we wanna go to city centre; we can take tram 17. On day 3; we go to Rotterdam and Den Haag; we take bus no. 63 to the Amsterdam Lelyln station; and take the train to Den Haag.Again; it is faster and cheaper if you take the train from Amsterdam Lelyln station to Den Haag (35 - 40 mins) than you take the train from Central station.If you do not only stay in Amsterdam centre; but also visit other famous cities like Den Haag or Rotterdam.I think Tulip inn city west is quite convenient actually.Moreover; the surrounding of the hotel is quite beautiful; clean and peaceful. It is really different from the city centre of Amsterdam. And there is a famous building located next to the hotel is really wonderful. 230122,59575,05/14/2008,a gud hotel with gud price As every one is complaining the distanc from the city center ; i dont agree . If can spare 20 minutes ; it is good enough travelling time from cetral to the hotel. Rooms are very good in size and toilets too.coffee and tea is complimentry ;this is in mid of residential area ;so one can get he real feel of amsterdam life (some thing beyond RLD). There no problem of food as there are lots of option within a short walk as well as in hotel also.go for it 230122,TorontoCart,04/30/2008,Nice hotel but far from city Booked from booking.com. The hotel is decent; friendly staff but as others mentioned; it is rather far from the city center. Approx 25 min tram ride; on top of a 5-7 minute walk to the tram stop. On the positive side; the tram runs fairly frequently and the hotel is not too far from the airport. A taxi ride from the city center to the hotel is approximately EUR 10-12 230122,pitter,02/21/2008,Great hotel! This hotel is exceptionally cheap; which initially makes you kinda worry! It's cheapness is due to its location which you'll have read on other reviews. The travel system in Amsterdam is so good that you'll be able to jump on a tram at any time. THere's no real waiting time. Get a no 17 to Osdorp and get off at the stop called Hoekenes. You then just have a 5 min walk to the hotel. The area; if arriving at night; may look a little seedy; but it really isn't. YOu'll see during the day that its a very family orientated area and everyone from folk on the street to people in the shops are very kind and friendly. Once you've done it once; you'll be just fine. What we did on the first night; having arrived late; was to get a taxi; from the centre of Amsterdam. This was 24 Euros; which was quite expensive; but when you just do it once; you're laughing for the rest of your time.It is a good quality hotel; nice and warm with really cosy beds and tea and coffee making facilities. The bathroom is unusually large for Amsterdam and is kept very clean.Enjoy Amsterdam! 230122,Youngmcgill,02/04/2008,Good Hotel - Bad Location We stayed at the Tulip Inn City West from 1st Feb 2008 to 3rd Feb 2008. We visited Amsterdam with 4 friends who had booked a hotel closer to the city. The hotel itself was fine; clean; very friendly and helpful staff; spacious rooms and good TV channels. The only down side is the location. Im not adverse to having to travel a bit to get to the centre; particularly given that we got a good price from hotels.com however; it would have been much better booking a hotel nearer the city.When we arrived it cost 25 euros by taxi from Central Station to the hotel. Be weary of the taxis; they tend to try and shaft you as they will either give you the option of a fixed price and no meter; or use the meter but take you on a detour around the city! One time the taxi cost us 30 euro and we were already half way to the hotel; after an argument with the taxi driver; he cut it to 15! The trams are a good way of getting round but its still pretty awkward. The tram stop is probably a 15 minute walk from the hotel; which isnt too far but it is when its very cold and windy. Particularly at night time when you have to change trams etc to get home. Its probably one of those things when you know where to go it would be easier but as we were only there a few days we didnt rally have time to understand it!The hotel is set in what can only be described as a housing estate with nothing other than a few shops nearby - only a spar! So be prepared that once your back at the hotel; your pretty much there as theres nothing much else to do there! Its difficult to fault the hotel itself its just the location. I gelt that it sort of spoilt our weekend slightly as we were constantly aware that it would take about an hour to get back to the hotel at night unless we wanted to pay a fortune for taxis.Its a lovely hotel but I couldnt recommend it to weekend tourists. 230122,triget,01/28/2008,Excellent Amsterdam is an amazing city to visit!!! i know plenty have people have said this hotel is too far out i disagree!!! on the tram journey to town u get to see many little restaurants and bars that you wudnt have otherwise seen if stayin more centrally! and how cud u complain with trams every 10mins and a nite bus that goes every half hour!! all this for 14euros for 3 days travel!! the hotel was comfy and clean!! wud definately recommend for people on a budget!! 230122,bud89,01/08/2008,Not too bad Not a bad hotel if you're on a budget. It does take about 25 minutes to get downtown on the tram; plus another 5-10 minutes to walk to the tram stop. There are only a few restaurants around the hotel; so plan on eating downtown before heading back for the night. Area around the hotel is fairly dark at night; few streetlights on a couple of the streets you must walk to get back to the hotel from the tram stop. Felt pretty safe though; didn't have any problems with anyone in the area. You will walk past a local italian restaurant on the way to the tram stop; it's pretty good; cash only. Rooms were pretty average; nice size rooms for europe; but pretty plain. Hotel restaurant was ok; but very pricey. All in all; not a bad place if you're trying to save money from the more expensive hotels downtown. 230122,travelgoan,11/29/2007,Confortable but too far from the city centre We stayed here overnight and it was very comfortable. Spacious and clean rooms and pleasant staff. The view wasn't too die for unless you're a huge fan of concrete blocks. It is about 25 minutes from the central station by tram and we lost our way the first time. If you're looking for a warm comfortable; not-too-expensive hotel to stay in; this is a great place. But if you want to experience the buzz of living near the city centre; I'd suggest you stay somewhere else.PS: If you do get the I Amsterdam card; don't bother buying cheese from the Cheese Gift Shop at the Magna Centre; its an absolute rip off. They give you a 'discount' on a four-pack of cheese; claiming its 35 Euros (they sell it to you for about 26). There's an excellent cheese shop at Schipol airport that sells the same pack of cheese (fresher though) for cheaper. 230122,mcrobb,10/22/2007,Average Hotel was clean but the location is 25 to 30 minutes from central Amsterdam not 15 minutes.We were told the breakfast was 7 euros and when we paid for it it was 12.50 euros and it wasnt worth it!! very poor selection.Staff were very helpful when we asked about directions ect.. 230122,td1979,09/03/2007,A very friendly; clean and comfortable hotel We stayed at the Tulip Inn City West from August 26-29th 2007 for a short citybreak in Amsterdam. The best way to get to the hotel from Schiphol airport is via the shuttle taxi service bookable in the airport lobby (19 Euros each return) which is a ten/fifteen minute ride.The staff at the hotel were all excellent; being friendly; helpful and polite at all times; especially regarding transport. The room was great for a three-star; with air conditioning; tea and coffee facilities; a safe; multi-lingual television channels and plenty of space. It was spotless upon arrival and the towels and linen were changed during the stay. Whilst we could hear other people in the corridors occasionally; the hotel was generally very quiet and peaceful.As others have mentioned; the Tulip Inn City West is a little out of the centre of Amsterdam; but the surrounding area is pretty quiet and we certainly never fealt uneasy walking around after dark. Getting into Amsterdam is really easy; with a five-minute walk to the nearest tram stop then a 30 minute ride to Centraal station. The 13.50 Euro 3 day pass available from reception is well worth the money.We chose to eat whilst out and about so cannot comment on the standard of food offered at the hotel. The only improvement we could suggest would be the provision of a bath; as our room only had a shower but this is a very small gripe. All in all; we thouroughly enjoyed our stay and will definately be returning. 230122,randbcraib,08/14/2007,Average hotel I chose the Tulip Inn West as we were needing a night in Amsterdam before returning to ferry at Ijmuiden and this hotel was on the correct side of Amsterdam. The staff were very helpful and as our room was not ready when we arrived we registered and they stored our luggage whilst we went into Amsterdam for the day. The tram journey in and out was fine but I am not sure I would have been so keen to do it at night as the walk back to the hotel was through a rather rough area. Our room was spacious and clean and the bed was very large and comfortable. We ate at the hotel in the evening and the meal was fine and service good. For our needs the Tulip served an adequate purpose. 230122,xm,05/18/2007,good hotel bad info on shuttle We stayed on the 15th of May here because we had a 5 hour layover from Nice to Amsterdam to LAX. I called ahead of time and was informed that there would be a shuttle avalable to pick us up and take us back in the morning. Well we arrive 10:30 pm and it turns out service finished at 9:30; so we ended up taking a taxi that cost us 50.00 euro - aka $65.00 US!!!! So we arrive and I had PAID in advanmce thru Orbitz and the guy at the hotel tells me we need to pay; I show him my Orbitz receipt and thank goodness I paid with AMEX; because I will fight it if we get double charged. Anyways; so since the taxi took all euros; I asked if the hotel had a ATM; and he said no. We would have to walk about 15 minutes to a mall for cash. I ask for the shuttle info; he points over to a stand and the first shuttle does not go out until 7:30 am and we had to be at the airport at 6am???!!!. So boys and girls; the moral of the story iis that its a clean hotel but they should be more clear about the shuttle service and not be considered an airport hotel. If I would to do this all over I would stay with what I am familiar; a best western; mercure; sheraton hotel that does have a shuttle service all night and day long because it caters to airport/layover clients. 230122,Blooster,02/24/2007,Adequate hotel The hotel is best described as ok. Location wise; it's really not very good at all. You're only about a 10 minute walk to the nearest tram (Hoekenes) and these arrive pretty regularly - takes about 25 mins to get into town. However; the area around there is not good and walking to the hotel after the dark was pretty nerve-wracking!! No incidents; but not pleasant walking through blocks of high-rise flats.We actually arrived quite late and our room had gone; but luckily for us we were given a suite. Great! Hold back with your expectations - the suite is on the top floor and simply is a larger room containing an additional double bed (looked like a couple of z-beds placed together). It was clean and tidy and had all the usual things you'd expect. In terms of a room; I couldn't complain and the bed was very comfy.We booked the airport shuttle to get back; however; when I checked; the woman had failed to tell the shuttle bus we needed to be picked up! I complained and we were given a taxi (which the hotel paid for) - still; very unimpressive service.I didn't have the breakfast so can't comment.Overall; not a bad hotel - does the basics well; but use it as a bed for the night and nothing else. Don't pay a lot for it - we searched the internet and got it for about 拢35 a night - probably a good price for what we got; but not worth a great deal more. Does though provide a nice contrast to the over-priced city centre hotels. 230122,UkBrighton,01/21/2007,Very good hotel; excellent value Have just stayed here for the weekend and was pleasantly surprised; it was so cheap to book that we were apprehensive about what it would be like. However; the room was lovely; clean and a good size. Cable tv/ tea coffee and lovely bathroom. It is out of the way; but we came by car and it is very handy for motorists; with free parking. Only a 5- 10 min walk to the tram which takes about 20 minutes to the city. The staff were friendly and you can buy the tram tickets from the hotel; so there is no hassle involved in getting into the city. Don;t know why people would be disappointed with this hotel; for the price we paid it was excellent. 230122,EaganTraveler,01/19/2007,Average Airport Hotel The Tulip Inn City West is located in a more remote location in between many apartment complexes. Shuttle service is available through the common shuttle service at the airport for $10 euros one way. Previous reviews are correct that this building was not designed as a hotel and work needs to be done to upgrade the common areas. The rooms are a pleasant surprise as they are a nice size; good amenities including coffee/tea in the room; nice size bathroom with shower (and a shower curtain); and good quality towels. The walk to the tram takes about 10 minutes and the ride into downtown Amsterdam does take up to 30 minutes. I did not find this a problem as you are a ways outside of the city and the trams ran frequently. Not much near the hotel to see or places to dine so heading into the city is a great idea. Overall an average hotel but for the price we received for an airport hotel it was fine. 230122,DEL8,01/02/2007,Not Happy My partner and myself stayed for new years eve (30th dec - 1st jan).when we arrived we had to pay 100 euro's as a deposit. We were not informed about this previous to uor stay. When we checked out; we did not get full amount back because we had to pay city tax!!!!!!!! there was no transport on new years eve after 8pm. when we found that out we thought we would at least be able to have a few drinks in hotel bar; but we cudnt as it closed at 8pm. we were fuming. we were stuck in our room all night. we did not know the hotel was so far away from the main centre of Amsterdam.if we went to amsterdam we definately wouldnt stay there again because of the distance away from everything. the ONLY upside was the cleanliness of the room. although when it was raining the rain leaked through bottom of windows onto window sill. We also ordered a pizza through room service. it cost 10 euro's plus a 3 euro surcharge. When it came it was a microwavable one. it was a plate of soggy; doughy; tomatoey mush. yuk!! 230122,Roshman,08/22/2006,Excellent hotel for price. This is a modern hotel in a residential area; a tram's ride from the city. Staff very friendly and helpful. Double room was spacious; clean and tidy. Towels changed daily; sheets every other day. We travelled as a couple; but this hotel is well suited for families. Restaurant for evening meal (used on first night) was reasonably priced with a small but varied choice. Breakfast as expected from a 3* hotel; but was optional. Would definately usethis hotel for a repeat visit to Amsterdam. 230122,tina31,07/28/2006,clean and tidy hotel Just returned from a weekend stay at the Tulip Inn City West. It is a bit far out from the centre; about a 30 min tram ride; but this gave us the opportunity to see the sights of Amsterdam that we would have otherwise missed; also the tram ride is reasonable at a couple of euros and transport is very frequent. The hotel is very clean and tidy and the reception staff are helpful. We even received a complimentary upgrade on arrival to a superior room as we were celebrating our anniversary. As we stayed during an unusually hot period; the air conditioned room was appreciated. This is a pleasant reasonable hotel in a quiet location and the only negative comment I could make is that it is a bit of a distance from the town centre. 230122,ATripAdvisorMember,06/10/2006,Out of the way So far from the center of Amsterdam you might as well have stayed in Kiev. They don't tell you that when you register. It was a 30 minute tram ride--right past cool restaurants; beautiful canals; pretty architecture..............not one of which I could visit because the tram just kept on going until I got to this hotel. If you like institutional to describe your hotel then you will be pleased as punch at the Golden Tulip in West Amsterdam. On the way to scope out my room (past cinder block walls; YES; CINDER BLOCK WALLS; you read right--now sit back down) I conversed with the reception agent. She related that this place used to be a nursing home; which explains a lot. The actual interior of the rooms is ok and fairly clean (no safe which is weird for a 4-star). The food at the restaurant (a mint green-colored metal box that was probably constructed in the '70s--they do not tear anything down here) was mixed. Great Thai soup and apple strudel but the rest was just ok. The service is; well; European; and profoundly slow. If you tire of the smoke drifting in from the the gerrymandered smoking section that envelopes you you can just wheel yourself out to the patio and watch the birds until naptime. Oh; sorry--still can't shake that mental image... 230122,ATripAdvisorMember,06/06/2006,Solid middleclass accomodation for good rates We stayed at this hotel on a public holiday weekend because we didn鈥檛 want to pay the exaggerated prices in the city center. We found a bargain price on the internet. My total vote would be: nothing fancy; but a solid middleclass accomodation and I guess well above average compared to city center hotels in the same price range.Location: A bit out of the way in a satellite city residential area (Osdorp). Easy to reach by car; plus they have an airport shuttle too. Free parking in front of the hotel (a big plus in Amsterdam too). It is an easy 10 min walk to the nearest tram station (Hoekenes); tram 17 takes you in 30 mins into the city (Dam; Main Station); the last tram runs past midnight. A 15-section strippenkaart can be bought for 6.70 Euro at the reception. You鈥檒l need to validate 3 sections for a ride into the city; so it is good for 5 trips.Staff at the reception is friendly and helpful. Rooms are ready at 2 pm. We arrived at 1 pm; so they stored our luggage. Rooms are spacey and clean; typical middleclass hotel interieur; although no minibar. TV has international programs (CNN; BBC; German) as well.Breakfast is with 14 Euros per person quite overpriced; and selection is a bit limited and disappointing for that price. On the other hand; if you eat late and plenty; you can survive the day trip w/o lunch easily.Can鈥檛 say anything positive about the bar. They offered Frozen Pina Coladas which had no alcohol taste to it and the barkeeper shrugged: 鈥濱t comes out of this machine; we just add the water....鈥? A second try with ordering a Caipirinha was even worse: how can you do that without the lime wedges? 230122,ATripAdvisorMember,06/03/2006,Very bad hotel Bad bad bad; after a second honeymoon we decided to come back to Amsterdam; unfortanetly was a Bank holiday and all the hotels were booked.The trip to the hotel Tullip Inn City West took 1 hour by tram - don't believe in hotel site that says 30 min. The tram station is about 10 min walking and the is no sight to the hotel. The neighborhoud is terrible!They gave us a dissable room; w/ a large rowl in the cortin. We ask to reception to fix it and they didn't do it.We paid EUR 145 for a bad hotel w/no refrigerator in room and no room service.Bad hotel !!!!! Never spend your money here. If I could I'll make a formal complain about this hotel. 230122,ATripAdvisorMember,04/08/2006,Great Room for the Price Comfortable Beds 230122,AngelikiZ,03/01/2006,Great value; good hotel Tulip Inn West 230122,fatboy40,01/30/2006,Great hotel Travelled to Amsterdam for a lads drunken weekend. Got put up in this hotel. A little out the way but a brilliant hotel nontheless. Very clean rooms. Staff are friendly and make you feel very welcome. We just had bed and breakfast;but the buffet style breakfast had plenty of choice. If you want to go into town; turn left as you leave the hotel and go past a church type thing. turn left again along the side of the church and on your right you will see a path running along side a canal. go along this path to the end; turn left and walk a couple of yards and look across the road;where you will find tram stops in the middle of the road. Wait for the number 17 tram; which will take you to Amsterdam central station. On return you want to get off at the HOEKENES stop. Retrace your steps to get back to this very pleasant and quiet hotel. 230122,Pooy,01/14/2006,Cheap and Cheerful (but a bit out of the way) view when walking to tram stop from the hotel 230122,ATripAdvisorMember,01/14/2006,Great stay at Tulipn Inn Amsterdam West I had a great stay at the Tulip Inn Amsterdam City West. The room was large; comparable to American hotels. Comfortable bed and clean room. The staff was polite and efficient. A simple 30 minute tram ride from the city center and a five minute walk from Hoekenes stop on the #17 tram. The location is in a quiet residential area; which is great after a long day walking through Amsterdam. I recommend this hotel and will stay here upon my return to Amsterdam. 230122,skizate,11/28/2005,Nice and Clean Rooms at Tulip Inn City West Great hotel; The staff was very friendly and helpful/informative. They also have passes for Tramlines/buslines that are 13 Euros for a 72 Hour pass and small maps of surrounding area. They also offered a Airport shuttle service for 11 Euros (which is alot cheaper than 30-40 dollar cab fare from the airport)Now the room itself was modest; comparable to say a Motel 6; or Best Western Inn back here in the States. The carpet did have a large stain on it but I could have cared less. The beds were nice and warm; Bathroom was a nice size. and the maid service was efficent promintly there to clean your room by 10:30 am (lol a little to early if you party as much as i did lol) The tram station is about a 5-10min walk along a canal almost infront of the hotel. Unless you walk around and down pass the shops that takes about 15mins depending on how fast you walk. TIP.. BEWARE OF THE BIKE LANE AT NIGHT as I had a hard time distinguishing one from the other. and was almost run over numerous times by Bikers. lolNow the Location of this hotel is some what far from Centraal Station. about 20-40 mins depending on stops and tram capacity. If coming from Centraal Station just hope on the #17 goin to Osdorp or something like that. and get off at the Hoeknes(sp?) stop. It is one of the last stops.And for those of you that wonder; amsterdam style smoking or Pot smoking is tolerated just so long as you dont fishbowl or cloud up the hallways. and you keep the smoking In your room or outside the hotel lobby.I would definately come back to this hotel if staying in AMS again. 230122,ATripAdvisorMember,10/26/2005,Very good hotel showReview(4053588; 'full'); 230122,ATripAdvisorMember,09/21/2005,Nice hotel to stay showReview(3930298; 'full'); 230122,ATripAdvisorMember,09/20/2005,Great Place showReview(3925006; 'full'); 230122,nedNIreland,11/21/2004,dogs ballocks showReview(2838418; 'full'); 230122,ATripAdvisorMember,10/18/2004,A little out of the way; but very nice showReview(2754569; 'full'); 230122,ATripAdvisorMember,08/20/2004,Good choice for an inexpensive non centre hotel showReview(2479126; 'full'); 230122,ATripAdvisorMember,07/01/2004,Desk clerk with attitude showReview(2242178; 'full'); 230122,ATripAdvisorMember,05/27/2004,Great Hotel showReview(2123737; 'full'); 230122,ATripAdvisorMember,05/12/2004,Quiet location showReview(1961631; 'full'); 230122,ATripAdvisorMember,05/15/2003,Hotel Super; Resturant for dinner SORRY! 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showReview(11354112; 'full'); 230122,lass,09/25/2006,Gerne weider showReview(11354111; 'full'); 230122,lass,09/12/2006,Nicht noch einmal showReview(11354096; 'full'); 230122,lass,08/26/2006,bien showReview(11341012; 'full'); 230123,R3PSP,12/08/2008,Good Location Booked with Venere to stay at the Tulip Inn; Dam Square for a Christmas break. The location is good; it's in a small Street just off Dam Square. We had an attic room with no window or view; but a large velux type roof light that could be opened to allow in fresh air.The room was quiet and had tea and coffee making facilities and a small but modern bathroom.The Hotel provided an adequate buffet breakfast. We found the Hotel more than adequate for a city break. 230123,vjcc80,09/02/2008,Great Location Me and my Fiance have just been to Amsterdam for 3 days. We stayed at The Tulip Inn dam Square. For a 3 star its a great choice. The rooms are lovely; with lots of space; a really nice bathroom and great views of the city. To see that people have said it's in need of decoration was quite surprising as we didn't think this at all. Breakfast was really nice with lots of choice and the location was excellent within 30 seconds walk from Dam Square/the red light district/cafes etc. Would definitely stay here again. 230123,pieszynski,08/19/2008,depends on what you want the rooms aint big and yes the hotel does need redecorating quite badly BUT; the beds are comfy; the hotel is quiet and the bathrooms are brand new and very nice. As a place to rest up between cafes and bars its a winner; as a destination hotel . . . that would be a resounding no. Also fantastic staff well used to helping dazed and confused tourists!! 230123,53BLOSSOM,05/28/2008,perfect location; excellent staff If you are the trpe of person put off by a bit of decor then accept what the last review said. If however; you can see past a bit of decor and are looking for a hotel which is in an excellent location; has amazing staff and a lovely breakfast then this hotel is for you. The reception and breakfast area are immaculate and well decorated and yes it is true that the rooms could do with some new wall paper but I guess this only matters if you plan on staying in your room watching tv rather than out seeing this fantastic city. The room was exceptionally clean and the bathroom immaculate (looked new). The staff were extremely helpful; friendly and spoke amazing English. This hotel is located about 30 seconds walk from Dam Square; 8 minutes to the train station and 30 seconds from main shops (including a supermarket about 2 minutes away). In terms of price I thought this was very competitive at 拢116 per night in the middle of May and could not get such a great located hotel for such a price elsewhere in Amsterdam (I tried!) 230123,IrelandVacation,03/31/2008,very disappointing; shabby We stayed in The Tulip Inn recently we were not impressed we found the entire Hotel needed redecoration; the paintwork was very shabby the carpets were very stained leading from the reception area to the lift; which put you off before you even got to the bedrooms.The rooms were very small and basic certainly not worth the prices we were being charged;I checked other Hotels in the area which were far superior and very little difference in the cost. 230123,JohnGaltCalifornia,03/28/2008,Worked very well for us! This hotel is clean; functional and has a great breakfast. The staff was warm; friendly and helpful. The room is comfortable;but don't expect frills. The hotel is very convenient to everythingand most attractions can be easily walked to; including the train station. It is also convenient to a diverse selection of restaurants. We would return. 230123,familyr4,02/11/2008,excellent choice we stayed for 1 night. it took us ages to pick a good location and hotel but we finally pick this one. we have stayed with the company before last year in bussey saint george France and could not fault them hence going again in Amsterdam. we got there early and the room was not ready til 2 but they let us unload our bags into the store room which left us free to roam and sight see. they informed us that the double bedroom was not big enough to put an extra bed in for our 8yr old but had put us in the triple for the same price as the double. once in the room it did smell of smoke but with Holland not having a no smoking policy i did expect it but we opened the window and went out while the air blew threw. the beds were good and comfy the room was clean the location was excellent for us with our 8yr for walking to and eating could not of picked a better location. the breakfast was plentiful and eat as much as you want. once again as we had to be out of the room by 11 and not getting collected until 5 they let us put our bags in the store room til we needed them. all in all i would recommend and stay there again. 230123,BOBSAWAY,02/01/2008,GOOD VALUE Great location just off Dam Square in a nice little lane.Hotel is clean and comfortable and is what you would expect from a 3 star hotel. Nothing special about the rooms or facilities.However this hotel scores very high on value for money; exceptionallly helpful staff and good breakfast.We paid 79 euros for a double room including a nice breakfast.Now if you are expecting bacon.eggs and blackpudding then you will be disaoppointed but if you like fresh breads. cold meats; cheeses; fresh fruit and cereal washed down by good coffee and fresh juice then you will enjoy it.Staff very helpful and efficient.Room was quiet and spacious although bathroom was small but very modern and clean.Would definately stay here again. 230123,Sharonspud,11/24/2007,A Great Hotel in a Central Location Myself and two girlfriends stayed at The Tulip Inn Dam Square for 3 nights in November; thanks once again to the positive reviews on Tripadvisor I booked a lovely hotel which was central to everything in Amsterdam; just what we required.Arriving at Schipol airport we came through arrivals and walked straight to the railway station just follow the signs; to take the train to Amsterdam Central; really easy; trains run every 20 mins; you get your tickets from a yellow ticket machine (3 euros and 60 cents one way) then the train journey takes about 15 mins. When you exit the railway station be aware of the trams and of course the bicycles which are everywhere.We walked from the station to the hotel which took about 10 to 15 mins with cases; just head to Dam Square; the hotel is easy to find.On arrival we were checked in really quickly by nice staff and then shown to the lift to take us to the floor our room was on. I had requested a quiet room on a high floor with 3 single beds and this was just what we got. The room was clean and of a good size with heating and duvets on the extra long beds rather than sheets; there was coffee making facilities; tv and a nice size bathroom with a walk in corner shower and soft towels; there was also a hairdryer. This is the cleanest bathroom i have seen in any hotel i have stayed in.The room rate included breakfast in the lovely breakfast room which was never busy but always had plenty of food on offer; you had a choice of tea or coffee which was brought to your table; you then served yourself to cereals; fruit juices; cold meats; cheeses; yogurts;rolls; toast and fresh fruit; a great leisurely start to the day without feeling you had to rush.There was also a bar in the foyer of the hotel; not that we used it as there is so many bars to choose from just outside the hotel especially St Pauls bar and restaurant which is 2 doors away from the hotel; very relaxed atmosphere with nice food. The other bar and restaurant i must recommend is one we found close to the red light district called Het Karbeel in a street called Warmoesstratt; an excellent find with attentive staff and a wonderful menu; we ate here two evenings out of the three we were in Amsterdam. The cheese fondue was mouth watering as a starter and the king prawn was too die for. Both nights we spent over four hours eating our meal; nothing was rushed and we felt totally relaxed; the glass of Port at the end of the meal was the icing on the cake.This was a great city break; nice hotel in a central location just what you need without having to spend a fortune. I couldn't fault the hotel at all and would recommend it. 230123,youngnewlywedNewry,11/10/2007,fantastic hotel Myself and my husband stayed at this hotel for 3 nights. it was a fantastic hotel and great value for money. The hotel is right in the centre of the town and situated beside dam square and the dam rak. The room we stayed in was massive with your own tea and coffee facilities. The room and hotel were spotless. The staff were so friendly and helpful. The breakfast was a selection of breads; hams; cheese; fruit or cereals. I would advise everyone looking for a perfect hotel right in the centre of amsterdam to book this one. 230123,Diggler66,07/23/2007,Great location; good value I stayed at the Tulip Inn Dam Square for 10 nights in March/April. Overall; it was a positive experience. The hotel is in a perfect loction; regardless of what you want. With 3 tram stops within one block of the hotel; you can get anywhere quickly. All major attractions are within walking distance if your willing to walk 20 minutes or so. Its on a quiet street with a few bars (hit the one on the corner) and other attractions. For those interested; there are 2 coffee shops right accross the street (10 yards maybe) and the main RLD as well as a second are minutes away by foot. The location can't be beat. The room was clean; small but reasonable size; with a comfortable bed. I had a little mold in the shower; but otherwise the bathroom was fine as well. Staff is friendly and helpful. Breakfast is good depending on your expectations. Tea; coffee; milk; OJ; a few cereals; rolls; other pastries; a variety of cheese and lunch meats; and yougart. I enjoyed it; but did find myself just making sandwhiches each day. If you want a full hot brekfast; there is plenty around the area. Worth noting; I did have some problems with them recognizing I had paid for my trip using an large internet travel site. It was eventually resolved; but not after a big scare. If you book over the inet and prepay; make extensive efforts to get that clarified before you leave. Also; the internet is a bit pricy (5 euro per 1/2 hour) and the access is in the loby. The rooms have data ports; but they appeared to be disabled. Cheaper internet is in the local shops; but if you want it in the room; this isn't the place for you. I would consider staying at this hotel when I go back to Amsetrdam. I wish it had in room internet access; but otherwise; relly enjoyed my stay. 230123,tyroLisbon,06/20/2007,nice hotel Me and my wife stayed in this tulip hotel for 6 nights. In Amsterdam hotels often charge more than they are worth so i chose this hotel mostly based on tripadvisor reviews. I wanted to stay near Damrack so location was perfect. The hotel didnt disapoint me. I was relieved when we arrived and entered a nice lobby with a bar and a nice reception; everything ok. Also; we arrived at 1pm and the room was already ready for us.Clean room; nice bed; small tv with remote but tv wasnt really important; there is a phone with answering machine; window to the front street but we didnt hear noise at night or morning because its a quiet street; nice bathroom with window to the front street too; a nice shower but water pressure was a bit weak; they offered coffee and tea and we could make them in the room. there is an elevator; the corridors are also clean.For breakfast they had diferent types of bread; corn flakes; boiled eggs; youghurt; coffee; tea; cheese; etc.. but it could be a lot better. Dont expect a big breakfast. Staff was nice; all of them.i noticed that some of the rooms didnt have a window facing the front street; but they had a window facing an inside terrace instead; wich wasnt ok for me. if i had stayed in one of those rooms i would probably be complaining here; instead of saying that as long as you get a room similar to the one we got; you will be happy. Its not expensive by amsterdam standards; you pay but its safe; and the location is great; so it justifies the difference in price to similar hotels with not so good locations.I would stay there again. 230123,R0b0c0p,06/19/2007,Super City Hotel We had two night break in late May 07 in Amsterdam; we stayed at the Tulip Inn Dam Square.If you are like my wife and myself who looks for a clean; well run hotel situated in the heart of the city; this is the hotel for you.For a 3* hotel it far surpassed our expectations; the rooms were fairly large with a beutiful bathroom and plenty wardrobe space; air condition and t.v. ask for a room at the back of the hotel if you require total peace and quiet. The breakfast which was included in the price was continental style; the variety was exceptional and the staff were very attentive. The reception staff were very helpful and assisted us with all our enquiries about getting around the city and places to go.The only downside to this hotel is that one of the lanes that leads to the hotel has a fair bit of graffiti on the walls; we were not put off by this but i thought it might be worth a mention. This hotel could not be better situated; you are within walking distance of most of the main sites and shops. Unless you are a tourist who finds faults in everything you will not be disappointed with this hotel 230123,Bathsheba,04/04/2007,Central; good standard hotel Just spent two nights at this hotel. Modern chain hotel design; behind an old facade; so without the character of some Amsterdam hotels. However; the staff were friendly and helpful; the breakfast good; bed comfortable; and the hotel itself very quiet; although only two minutes from Dam Square. (I would point out that there are two Tulip Hotels in Amsterdam - possibly more - make sure you know which one you've chosen!) 230123,spelpa,04/03/2007,Perfect little hotel Last time i went to Amsterdam i stayed into the worst hotel i stayed in my life. So this time i checked very carefully the reviews and the photos and i decided to stay in Tulip Inn Dam Square. What a perfect little hotel. I was happily surprised. Very; very clean. Towels changed every day. Large twin room. Long comfortable bed. Breakfast was good.The location is also excellent . Its close to everything.Next time i'll be in Amsterdam I'm staying in this hotel again. 230123,sorcs98,01/04/2007,Overpriced Though the hotel was very central; we did some problems. First there was alarm during the night but none of the staff on duty were able to handle it and then on another occassion the management had to enter the room without prior warning which was also quite disturbing. All in all we found the hotel to be overpriced for the facilities it provided. 230123,Rosielola,01/03/2007,Excellent location This is a good hotel for a short break - you are right on Dam Square but the hotel was very quiet - we couldn't hear any noise at night.Breakfast was good - plenty of it!There tends to be a lingering smoke smell around but that seems to the norm in Amsterdam.Rooms were clean and staff were extremely helpful.Don't drink in the bar though as the prices were high - plenty of bars/cafes nearby.Would definitely use it again. 230123,countryqueen,12/15/2006,great little hotel went to the city for a few nights as a suprise for my boyfriend; couldnt find a hotel that was very central and quite reasonable in price; as a travel agent myself i took great care in choosing the right hotel. If you require a luxury hotel; its not for you; but this hotels location is hard to beat. The rooms are fine; clean and tidy; if your going on a city break you tend not to laze around your hotel! The breakfast was continental; so we opted to get our breakfast elsewhere; like little bakerys which we had a fresh bread; jambons; coffee; criosants etc. lovely! great hotel for exploring the city and nice and quite; on a quaint little cobbled street. hard to beat! 230123,AoifeMN,12/11/2006,Perfect Location I stayed in the Tulip Inn Dam Square for one night in November.It is in a perfect location right smack in the middle of Amsterdam. The staff were efficent and friendly and the rooms were clean and pleasant. If you are plannig a tshort break this is an ideal place to stay. Overall was very happy with it. 230123,Sparkes,11/27/2006,Great location that is all Location is excellect. Hotel itself was fairly grim. Very dated. Rooms feel like a portcabin. Bathrooms fine...must of been done recently. Staff not all that helpful in recommending anywhere to eat. Great little belgian bar about 4 doors up. Pair of mens shoes left in my friends room.....little off putting to say the least. We only stayed one night and although location was great wouldn't stay here again. 230123,ondrasek,07/31/2006,Best choice in Amsterdam Beds 230123,ATripAdvisorMember,03/04/2006,Excellent Hotel What a great find! Friendly; helpful and courteous staff. Hotel was in an excellent position for all the sights and the shops. Buffet breakfast was ideal and set you up for the day. Our flight was cancelled so we arrived early the next morning. They gave us a room quickly although my two friends had to wait 40 mins for a non-smoking room but they didn't charge us for the no-show night. Would recommend this hotel highly for a city break. 230123,ATripAdvisorMember,01/08/2006,good location Have just returned from excellent trip to Amsterdam. Went to Tulip Inn after recommendation from a friend. Agree with other reviews about the hotel; corridors need a new carpet and a touch of paint.Bedroom was quite small but very clean; there was no view; but going in January this did not matter. Breakfast was good and served until 10.30 which was good if you had been out late the night before. The best thing about the hotel was the location. Within easy walking distance of train station (can leave bags at hotel on arrival); Anne Frank museum; Dam Square; shops and red light district. Tram stops very near the hotel. The belgian beer bar up the steet is good but best is the small pub next to the hotel althiugh it does shut at 8.30pm. You need to go early evening before going to the many excellent restraunts; always walk in the direction of the Anne Frank museum rather then the shops for the best eating places. Can't wait to return. 230123,TravelerinTEXAS,01/02/2006,Great Location and Value!! This was our second visit to Amsterdam from the U.S. I highly recommend this hotel for its location and service. The room is small but very clean and quiet. The center of town and all tourist spots are literally a bus ride away. All staff speak English.The room is quaint; and ask for the third floor as you have a sky light that cranks open and closed.I like the small atmosphere and loved the little bar and b. fast area. This is one you will return to and find a value and many more positives than negatives. 230123,GJV,11/12/2005,Just OK The location is ideal for the heart of the City. It is a small hotel and the rooms are very basic. reasonable continental breakfast. Time of checkout is 11am. Cleaners knocking on door at 10:45!! This city has lots of hotel choices; so one can afford to be a little picky. I wouldn't rush to stay here again. 230123,ATripAdvisorMember,09/10/2005,lovely reception area window in room let in very little day light. dangerous wiring on the plug sockets; DIRTY carpet but done the job. inexpensive and right in the centre of dam square. Small coffee shop by entrance of of hotel was very convienient. would visit again 230123,ATripAdvisorMember,08/22/2005,Chosen at Random And a Great Choice Noticeably clean. Good choice at breakfast. If we ever visit Amsterdam again - hopefully we will - then we wouldn't hesitate in using this hotel again. Very; very convenient location as well. Great little hotel. 230123,traveltortoise,07/08/2005,great location excellent breakfast one of the best highly recommended; especially the breaakfst. lovely and quiet too. 230123,ATripAdvisorMember,04/20/2005,Nice hotel The hotel is located very centrally on a quiet street. We had a big room equipped with all standard facilities. Everything was clean. Nice breakfast. We enjoyed our stay there. 230123,pleasure,04/14/2005,a place where you feel like family this was my second stay at the tulip inn dam sq and i would return.comfortable clean rooms friendly staff great breakfast.i wish they would have cleaner rugs in the halls and make the halls less dreary they have as much charm as a hospital.but the location ; the staff again breakfast buffet and kindnessand personal care will bring me back to a sweet little connor of amsterdam. 230123,ATripAdvisorMember,03/21/2005,A great weekend Tulip Inn Dam Square Visited 18/3/05 to 20/3/05. This has been out third trip to Amsterdam; but our first staying at the Tulip Inn. The first thing that struck me was how nice the reception and bar area was for a relatively cheap hotel. The reception staff were all very cheerful and friendly and willing to help with any queries that we had. There was pleanty to eat at breakfast with a good choice from the buffet. The rooms are clean and modern with a daily maid service. Bags can be left in a room behind the desk whilst you await check in at 3pm or after checkout at 11am.A good hotel hotel; easy to find; located just off Dam Square and is therefore very central for all the districts/attractions that you may wish to visit. There is a great Belgian beer bar in the same street called 'The Chouf' which has over 40 speciality beers; the hotel is therefore handily placed for your return! 230123,deltaman,02/11/2005,Great Location - renevation in progress showReview(3178960; 'full'); 230123,Dolphin100,08/12/2004,Great Location showReview(2443331; 'full'); 230123,ATripAdvisorMember,05/12/2004,Average hotel ~ paying for location ! showReview(1961682; 'full'); 230123,scottishtraveler,04/30/2004,Ok showReview(1849686; 'full'); 230123,ATripAdvisorMember,02/20/2004,value for money showReview(1662766; 'full'); 230123,ATripAdvisorMember,12/08/2003,Clean; Quiet; Central Location showReview(1510538; 'full'); 230123,ATripAdvisorMember,08/10/2003,Highly recommended! showReview(1220490; 'full'); 230123,ATripAdvisorMember,06/15/2003,First time Traveller showReview(1089700; 'full'); 230123,davequ,11/21/2002,Great Location ... good hotel showReview(796770; 'full'); 230123,ATripAdvisorMember,11/11/2002,So Central showReview(747864; 'full'); 230123,lass,12/05/2007,Pesimo servicio; hotel muy... showReview(11339130; 'full'); 230123,DarktonioMonaco,11/26/2007,Excellent pied 脿 terre pour un long week-end showReview(11072399; 'full'); 230123,lass,09/28/2007,Sehr zufrieden! showReview(11663020; 'full'); 230123,lass,03/12/2007,Comparativamente con otras... showReview(11339131; 'full'); 230123,lass,12/18/2006,Hotel zona centrale! Piazza... showReview(11339132; 'full'); 230124,jirrupin,10/30/2008,This place is great Lovely room 230124,AsianTraveler1983,10/18/2008,Clean; comfortable hotel The location is great; easily reachable with tram services in the city. The hotel is also within a walking distance to Tropenmuseum which I thought is worth visiting to again!Hotel room is moderate size; not too tiny. Very clean and I like the color scheme they use to decorate the room. The furnishings are not heavy. They have special pillow and mattress - gave me good night sleep. Breakfast was not included in our one night stay so can't really comment on that. They also provide temporary lockers if you want to check out early but want to leave your luggage for a few hours til the afternoon.Overall; very satisfying stay at this hotel - we'll go there again. 230124,oupsss,08/27/2008,nice hotel view from the room; 2nd floor 230124,mclws3,02/22/2008,excellent . excellent hotel;clean and very modern;friendly staff and well located for trams;only downside was very expensive bar prices ie 9.50 euros for a wine and a beer. 230124,jfallesen,10/31/2007,Quite a disappointment I thought I knew that all NH Hotels were actually very nice and comfortable hotels; so when I booked NH Tropen; I thought it was going to be excellent 鈥?and the home page did very little to change that (not surprisingly).However; I was quite disappointed when I arrived. The reception staff was friendly enough and check-in was easy. It did occur to me; that it did not look rather worn when entering; and this was only to be confirmed.The room was quite small (and judging from the emergency exit chart on the door; they all were on my floor); and it was rather gloomy due to the heavy use of brown colours and not much lighting. It was also very cold; and it took me some time to find out that there was a hole underneight the TV set where I could reach into a thermostat and turn on some heating. A colleague staying in another room also met a very cold room. The heating was effecient but such a cold room is just not very welcoming.My room had twin beds which were not large but rather comfortable. Unlike most other hotel chains; NH actually offers a pillow menu; giving you a choice of a number of different types of pillows. That is a nice feature; but even the standard ones were fine.The room had seperate WC and bathrooms; both very small. As a male; you would almost have to make up your mind on your use of the WC before entering to ensure that you entered the room the right way round. There did not appear to be any heating in the WC; so there was no hanging around there reading the newspaper. Bathroom was also rather small with a tiny shower niche. Not much water pressure in the shower; and the fittings were generally rather worn; but otherwise it was OK. Apart from all the regular items found in hotel bathrooms; they also had extras like a sponge; dental kit; and a comb. For regular visitors they even offered to keep your gels and liquids (like shaving gel) so that you would not have to worry about that at the airport if you were a hand baggage only traveller. That is actually quite a good idea; if you have the need.One rather weird thing was that the cupboard was located inside the bathroom.The TV set offered a selection of Dutch TV channels plus a few international ones; including BBC 1 2; but not a major news channel like BBC World; Sky News; or CNN. But in fact; rather than watching TV; you might simply want to enjoy the view. I was on the 9th floor; and the view from there was fantastic.Surprisingly; even on the 9th floor there was quite a lot of traffic noise from down below. Some of this noise would come from the trams; with tram line 9 operating just outside the hotel; taking you straight into the centre of Amsterdam; including to the central station and Rembrandtplein. Connexion shuttle buses are operated to and from the airport; so if you are travelling by public transport; the place is conveniently located. Parking is available; though at an extra price; and they only have a few spaces.Finally; I would say that I was quite disappointed that everything was extra and at a high cost. With rather limited parking; a charge for this is fair enough; but 鈧?7 for an incredibly dull breakfast is a rip-off. Instead of having your breakfast at the hotel; find a cafe or similar somewhere else 鈥?it is likely to be both cheaper and better. Internet access was also an extra; offered by Swisscom at a rate of 鈧?0 for one our or 鈧?7 for 24 hours. With many other hotels offering this service for free; this is really appalling. 230124,Edinburghjimmy,10/02/2007,Nice quiet location and very comfortable The lake in the Oosterpark adjacent to the hotel 230124,charidot,09/13/2007,Quiet location and good views view from 6th floor room 230124,nandv,08/10/2007,Good Value; Good Location Recently stayed in NH Tropen for 4 nights. Would recommend this hotel as a good-value and convenient place to stay in Amsterdam. Hotel is right on the No. 9 Tram direct to Central Station via Dam Square. Also very close to No 10 to Leidesplein and the musuem area and No.14 to near the Anne Frank House. Room was perfectly fine with a good bed; nice toiletries; etc. Hotel is situated in a pleasant area; not right in the centre of things or on the prettiest canal; but since all these are very near by tram; thats no problem.Amsterdam is a compact city so it's very easy to get around by the excellent public transport - suggest buying the 24; 36; 72 or 96-hour transport ticket (only 鈧?6.50 for 4 days unlimited tram; bus; night bus and metro services!).Staff were pleasant and helpful. Didn't sample the breakfast which at 鈧?7 sounds a bit pricey but with a room only rate of 鈧?0 you should go out and eat in one of the excellent Amsterdam cafes - don't miss the 1st Klas Cafe in Central Station (Platform 2b) if you have time. 230124,lambros21,07/30/2007,Just right room view 230124,Scarlett745,06/19/2007,Everything fine until they kicked us out... 24 hours after we learned that our daughter was in the ICU my husband and I were en route to Amsterdam. Her husband was flying in from Tokyo. We didn't have time to book a hotel before traveling to the Netherlands. After checking on our daughter's status; we walked in to the NH-Tropen Hotel which was close to the hospital. We were told we could have two rooms (one for my husband and me and one for my son-in-law); for 4 nights; June 10; 11; 12; 13. We said we would take them. Twice we asked about extending the stay but were told that they might only be able to give us one room. We should check in the morning to be sure. It didn't sound like they were going to have room so we made other arrangements for the nights of the 14th and 15th. When we returned to the hotel the night of the 13th we were told that we were supposed to have checked out that morning. What was our reservation verification number? We explained that we had walked in on Sunday and didn't have an advance reservation. At 11pm we were handed our bags which had been packed by the hotel staff. The young woman at the desk was obviously annoyed that her manager had placed her in such a difficult position but she never offered to help us find another hotel. Fortunately; we were able to contact the hotel we had planned to move to the next day. They took us in. The taxi driver said we were the second people who had been kicked out of the hotel that day. Obviously the hotel was over-booked. What a shabby way to treat clients. They also charged us more for the rooms than we had been told when we checked in. Unfortunately; we didn't have anything in writing to show them what we had been told. Next time we'll know! 230124,Peponaki,06/12/2007,Very nice view over the park (from 7th floor) 230124,gordigraham,04/30/2007,Great for price After reading some of the other comments I was very pleasantly surprised. Yes it is a bit away from the main area of the city but no more than a 10 min tram trip which costs only 1.60 euro and lasts about 2 hours if you want to hop back onto the tram.We walked the first day to get into town but after a while it does get tiring.Trams stop after midnight.The rooms were to my mind (especially after moving to Britain a few years ago from Oz and now used to sleeping in broom closets) very spacious for europe.I liked the idea of separate doors for toilet and shower too.The front desk was efficient and polite and I found the bar staff very friendly although the drinks a little overpriced.The beds were extremely comfortable but I have to admit the room was hot the night I stayed. As it is possible to climb through the window onto the balcony and walk into someone elses room I don't think people would be comfortable with that. I just locked all my items into the in room safe and I was happy to leave the window open.If I could not get a good deal at a closer hotel I would definitely consider staying here again. 230124,charliec6061,01/24/2007,Pay the extra for Superior NH Tropen 230124,seaTRIP,01/02/2007,Clean; nice; quiet Very clean rooms; friendly staff; 7 min by bus or tram from Dam - very good value for money 230124,milepig,10/23/2006,OK; not exceptional First things first. I was working for a company who made all the hotel arrangements; so I have no idea what the room cost or even what level room I had; but I think I was in a standard room which was on the 7th floor.This hotel was a very mixed bag for me. They get the big things right; but the small things are terribly wrong. The hotel is located a bit off the street and can be a bit hard to find the first time; but it is directly behind the tram stop on the right side of the street if you're leaving the city center. After entering the hotel property through a very strange gate in a fence with barbed wire on top you enter into a very calming courtyard and then into the lobby which is fairly attractively decorated in a modern fashion. The bar/restaurant is at the back overlooking Oosterpark; the breakfast room to one side (also with windows on the park) and the front desk is located right across for the lifts; allowing the staff to keep an eye on things.Security was OK (despite the strange balcony mentioned in previous reviews) and you need your room key to get into the lifts.Checkin was very easy as I was all prebooked and they just handed me my keycard. I don't know what other experiences would be.The room was indeed small; but fairly nicely laid out with an adequate bed that was very firm; two side tables; a desk with chair; one additional side chair; and a nice wardrobe. The bath was small and with only a shower; but was adequate.One problem was that the towels were not replenished in any regular fashion and the number and size of towels varied from day to day. The ammenties were never replenished and the very small glycerine soaps melted away in about a minute. Other problems. My wakeup call never came; although by that time I had discovered that the TV had an easy to use alarm which sufficed. I reported that my door was broken and that I had to slam it to get it closed. It was never repaired; despite a promise to do so. The elevator lobby on my floor had two ceramic vases on a table; one of which was broken. Other minor problems were also present; but nothing extraordinary. They just all combined to give me the impression of a hotel that wasn't trying very hard.Breakfast was OK; but I wasn't paying as it was included with my room. The usual coffee; meats; cheeses; cereal; fruit; etc. but also cooked eggs sausage and bacon. I was worried about the location; but it was actually fine. The number 9 tram does stop right outside and runs frequently throughout the daytime but stops at about midnight. I actually walked into the city center several times; a very safe 30 minute walk; and easy to do. I actually walked back at 2:00 am one morning and I had no problems whatsoever as there were several other people out on the street as well. The area is a bit sketchy but OK. There is a weekend street market down the street and a few shops that aren't terribly interesting. Several restaurants and bars are close by and there is also a coffee shop if that sort of thing interests you. The park is nice for a morning walk or run but does get odd at night. If you stray too far you will very possibly find yourself in an immigrant area which seemed safe but not the normal Amsterdam.All in all; a decent stay but there are certainly better choices closer to the middle of town.It would be fairly easy to get to if you are driving; since it is located right on a main road that connects directly to the ring road and you don't need to drive anywhere near the center of town. 230124,Terrazul,08/09/2006,Nice Hotel; but... Stayed at NH Tropen for four nights in June. Overall it's a very nice hotel; comfortable room ( stayed in the 8th floor with a nice city and Tropen Museum view ) and great beds. The only problem was that we caught some days with 28; 29 degrees and the room didn鈥檛 had air conditioning ( ! ). Also; there is one only balcony surrounding all the building in every stage; which makes an easy access from a room to another if anyone would want to; so we didn鈥檛 even risk sleeping with the window open. It鈥檚 a little strange why they don鈥檛 just create individual balconies separating it for each room. That should be so easy to do! I understand that usually Amsterdam it鈥檚 not a typical hot weather city; but even so鈥?it's a pity such a nice hotel to fail in this area. So it was a bit difficult to get a good night sleep; what was a real shame in a comfortable room and bed.The staff was great; always answering our questions about the city and giving us directions.The hotel is a little bit off the centre but the tram stops right in front of it; so it turns out to be easy to reach the main sites. The only problem with this location is that the last tram runs at about midnight ( hey Amsterdam ! get more night friendly ! ) so if you want to stay downtown a little longer you have to catch a taxi to get back to the hotel.We loved Amsterdam. It鈥檚 a very lovely city; especially the area along the Herengracht; Singel and Prisengracht canals. Go to Seven Bridges and enjoy the beautiful and romantic ambiance. Would recommend this hotel; but out of the hot days of summer; or鈥?check out in detail the weather report before you go! 230124,sarzbaby27,08/09/2006,Good Service The hotel itself is about 30 mins walk to Dam square; however the no.9 tram you can catch right outside the hotel will take you there.The hotel was very clean and art deco in the rooms. The hotel staff were very friendly and made us feel very welcome; even at 5am when we was just getting in. 230124,jay12,07/19/2006,Good option This is a really nice place for the $. I have stayed in several areas of the city and this is not bad at all. The tram is pretty quick and the taxis at night get you back easily. Just make sure you have pocket change. If you have a car; the parking lot is pretty secure. the area is very quiet at night. I would definitely stay here again. The remodeled interior is also nice. Bathroom was tremendous. 230124,Platna,06/20/2006,Tiny rooms but good service The location is one issure I have with this hotel. It is unwalkable from here to the center. You can take the 7 or 9 tram (9 from Grand Centraal) and it takes about 20-30 minutes. There is good and bad in this. It is located by Oosterpark; which is beautiful with a pond and ducks. We had a few very relaxing picnic lunches there. However; do not go to this park at night as the contingent changes drastically from regular people enjoying nature to young punks giving you dirty looks. The metro in Amsterdam is almost useless and you need to take the tram or bus (bus especially at night) to get anywhere if you are not centrally located. But in 2 days; we learned how to walk there and back and our last night we had no problems with taking a 2-hour walk around 3am back to the hotel from the center. The rooms are tiny and we had a double. The views of the park and city are cool; but seriously - the rooms are very cramped. The food is crazy overpriced - 13 euros for breakfast? I don't think so. But the service is excellent. The front desk is very courteous and attentive. By the way a cab to Schipol airport from here is 45 euros and takes around 20 minutes. We were almost late for our morning flight on the last night (fell asleep) but they checked us out very quickly and called the cab which was there in 5 minutes. We paid around $120 per night for this room. The only comparably-priced hotels near the center are dumps in or around the Red Light District which I wouldn't stay at ever. It sounds nice whehn you're booking but you are very dissapointed when you get there. We are all in our early 20's but none would stay there. This is a good compromise if you are fine with walking. Amsterdam is not hard to navigate: just follow the canal. 230124,sammydog67,04/04/2006,great breakfasts! stayed at this hotel for three nights in december 2005. have been to Amsterdam twice before; this was the furthest out of the city centre we`d stayed. good; quiet location away from the bustle of the city centre. tram stop is right outside the hotel; and only 10 minutes ride into town; with a frequent service. modern; quiet hotel; rooms at the back of the hotel overlook the Oosterpark; and if you`re up high enough; you get a fantastic view. clean; contemporary decor; very helpful informative staff. breakfast was 10 euros when we went; but it`s buffet style; and something for everyone served in a bright airy restaurant. we really pigged out; and worked our way through all the dishes; even the apple tart. local shopping area close by with plenty of supermarkets. i would stay here again 230124,ATripAdvisorMember,02/23/2005,Nice hotel I and two others recently stayed at the NH Tropen. The room for 3 people was a bit small but rather nice. Warning: the floors are really nice but not carpeted; so waking up and taking a shower with a cold floor is not so pleasant. We had a corner room overlooking the park. The staff was inviting; warm; and friendly. Breakfast; though not included; was very nice. Fresh bread; croissants; fruit; cereals; juices; coffee; tea; water; milk; yogurt every morning; even well-stocked at the breakfast's ending time. Tram 9 will take you from Centraal Station to Mauritskade; the hotel's stop. Right next door is the Tropen Museum; which is interesting if you like anthropology. I would definitely stay at this hotel and recommend it to all. 230124,ATripAdvisorMember,11/02/2004,Unsafe; avoid at all costs - 5 rooms robbed in one night! I stayed with 5 friends at the NH Tropen during the last weekend of October. The night that we arrived; we went out in the evening and returned several hours later to find that all of our 3 rooms had been broken into and over 2;000 鈧?(that's over $3;400) had been stolen from us. The objects missing included passports; cash; cell phones; jewelry; digital cameras; etc. However; even more terrifying than being robbed in a foreign country was the management's reaction. At NH Tropen; apparently the customer is never right. The manager appeared unworried that five - yes; 5! - rooms had been burglarized in his hotel in one night; although he claimed it was the first time this took place. He refused to admit that it was the hotel's lack of security that caused this to happen (though security looks tight at the entrance; all the rooms on each floor in the back are joined by a balcony ledge. Anyone jumping on the fire escape ladder can easily gain access to any room; which they did by breaking the window locks.) He refused to reimburse us for our loss and did not treat us with even minimal respect; saying at least once this is not my problem and tried to push us into a wild goose chase with his insurance which we found out later does not even cover this kind of loss. Everyone we spoke to - NH customer service personnel; the hotel's own insurance - confirmed that we could only get reimbursed from the hotel itself - something the manager flatly denied. In the end; he not only refused to continue talking calmly to us but grew angry; interrupted us; and threatened to call the police if we did not leave the premises. This less than 24 hours after we were robbed in his own hotel! We are seriously looking into the possibility of legal action to get reimbursed; though nothing can make up for the frayed nerves; ruined vacation; and insulting behavior that we suffered that weekend. So; choose another hotel unless you enjoy spending vacations in police stations! 230124,ATripAdvisorMember,10/27/2004,Comfortable; quiet; convenient Stayed a few days in October 2004. I'm guessing that the hotel has been renovated/updated since the 2003 review was written. Linens; furniture and facilities seemed quite new and comfortable. Staff was friendly and helpful. Finally; although I haven't stayed in other places in Amsterdam (my first trip here); I think the hotel is a great value for the money. 230124,ATripAdvisorMember,09/20/2004,excellent location and good service! Stayed at NH Tropen last weekend (Sep 18; 2004) and enjoyed it very much. Location is excellent. You can walk in 15 minuted to the Rembrandtsplein and the Artis Zoo is just around the corner. Rooms are nice and new (ask for the renovated rooms!) and on the top floors you have a nice view over Amsterdam. Staff is very friendly and breakfastbuffet is plenty (including apple-pie!)You can park at a small fee on the save parkinglot of the hotel. 230124,ATripAdvisorMember,05/27/2004,We enjoyed the Tropen's peace and quiet We stayed at the NH Tropen (the Tulip Inn is not included in the present name) on Linneausstraat in late May 2004. While the place is not fancy; it is very pleasant and quiet. We found it a good spot to recover from the jet lag of a long trip from Australia and equally good for accessing all parts of Amsterdam. The staff were friendly and helpful. Email was easy. The movie system doesn't work. The breakfast; at 13 euros per person; filled us up and let us have a snack lunch and a late dinner. Coffee; tea; interesting breads; sausage; bacon; eggs; cheeses; croissants; rolls; apple tart; and butter that actually tasted good. We didn't eat dinner there -- few choices and too smokey. The inn is very near the tram which will take you to downtown; to central station; and other points in the city very easily. Also; there is a pleasant park next to the hotel for walking or jogging; and many walk-able cafes; restaurants; and bakeries nearby; as well as ATMs; grocery stores; etc. There is a washer; dryer and iron available to guests. Connexxion bus service to/from the airport are much cheaper than a taxi and comes right to the hotel. Non-functioning movies and the occasionally smokey lobby and bar/restaurant were the only down sides to this hotel from our point of view. Central Amsterdam is very packed and busy -- if you want that; don't stay at the Tropen. If you want a bit of peace and quiet with easy access to downtown by a 10-minute tram ride (or 20 minute walk); the Tropen is great. 230124,ATripAdvisorMember,01/16/2004,Liked the Tulip Inn Tropen The Tupip in is not centrally located but that can be a good thing. Plenty of whole in the wall places nearby. There is a tram practically outside the front door not to mention the taxi stand just as close.The staff is great. I recommend the top floor for the views. 230124,ATripAdvisorMember,07/24/2003,Uncomfortable Stay The NH Tropen is not centrally located but easily accessible by tram; which is located in front of the hotel. Although expedia gives this place a high rating; the carpet and linens; which have not been replaced in quite some time; makes it an uncomfortable place to stay. Especially during the warmer months; where the lack of air conditioning; lack of screens; etc. let in mosquitoes and loud noises from Oosterpark. I do not recommend staying here. 230124,lass,08/14/2008,freundlich showReview(22959932; 'full'); 230124,Robotics,07/31/2008,Buen trato. Calidad-precio perfecto showReview(18451474; 'full'); 230124,cellora95,06/27/2008,tr猫s bon hotel showReview(17284361; 'full'); 230124,NormaJeanRoma,05/15/2007,Peccato x certi particolari! showReview(7624529; 'full'); 230124,fredsud,04/11/2007,tres bon raport qualite prix showReview(7331973; 'full'); 230124,lass,08/16/2006,gerne wieder showReview(11340174; 'full'); 230124,lass,08/14/2006,Nous y retournerons showReview(11340173; 'full'); 230124,lass,08/11/2006,Tr猫s bonne prestation. showReview(11340172; 'full'); 230124,lass,07/10/2006,pensavamo meglio showReview(11332020; 'full'); 230125,skf805,01/04/2009,Pircey but nice The hotel was quite nice when we first walked in. Everything was clean and the room was of good size. However; our room smelt like cigarettes and it was pretty pricey to stay there for a few nights. I wouldn't call the place a 4 star hotel but definitley a 3 star. For as much as you pay you should get free internet as well but still they charged about 15 dollars for 1 hour of use within a 24 hour period. Big no no. The room was cleaned everyday the staff was pretty helpful with what we needed and there were no other problems other than the ones mentioned above. 230125,Dagindi,12/30/2008,Very Good Hotel I just returned from a trip to Amsterdam and stayed two nights in the Park Plaza Victoria Hotel.The hotel is located directly across the street (about a 3-5 Minute walk) from Centraal Station. This; in my opinion; makes the location ideal because you will not need a taxi from the airport and you are directly across from the main ground transportation hub in Amsterdam including the train; trams (best mode of transport to get around Amsterdam and all trams start at Centraal Station); and canal cruises.I arrived at the hotel around 7:00am and was able to check right in and go to my room.The hotel is very clean. The staff is very friendly and helpful. I stayed in an Executive room which is similar to a standard room which includes the bedroom and bathroom plus a sitting room with couches. A few things that I did not like:1. Small bathroom.2. Half shower door.3. Small TV (but had enough channels in English).4. Heat is delivered via radiator in the sitting room so the main room takes a while to warm up.5. $17 Euros for 24 hours of internet.I didn't eat at the hotel only because I was out for every meal.This is a very good hotel and the location cannot be beat. 230125,Cram0120,12/19/2008,Decent choice for first time visitor to Amsterdam My wife and I stayed at the Victoria for 6 nights; and had a pretty good experience in all areas. I would definitely recommend this to anyone who is visiting Amsterdam for the first time.I booked this hotel as part of a travel package on Priceline; which gave an amazing rate for this hotel. I read some of the earlier reviews and was hopeful our experience would be better than some of the reviews I read. It was!We arrived at Schipol at about 1030 AM after an all night flight from Houston. Jumped on the train to Centraal Station; and 20 minutes later we were in the center of town. Walk just across the road (You can't miss the hotel) and we were attempting to check in at about 1115. The room was not ready yet but an extremely helpful bellman offered to take our luggage for us; which allowed us to go explore for a couple hours. The room was nice; clean; and fairly large by European standards. While it is certainly not a 4 star hotel; everything was in good working order and the mini-bar; safe; and bathroom were all working well and in good shape. There have been some renovations over the past two years; and I understand that some of the rooms need a little work; but everything I saw was clean; neat; and tidy. Breakfast I would not do unless it is included in your rate. They want 20 Euros pp and that is a little pricey for breakfast when you can get better and more food for a lot less. The bar and restaurant are nice enough; but a tad pricey considering what you can get 5 minutes away. Go to Barney's on Haarlemmerstraat and have fun for half the price!Throughout our 6 nights; we did not experience one problem. The room was cleaned every day; the front desk was always very busy but extremely friendly; and the concierge was the best part of the stay. Granted; they are going to want a few Euros thrown at them; but they are the best I have seen anywhere in the world. For a 5 Euro note each day; they will make reservations and tour bookings for you; give you inside info on where to shop; eat; drink; etc. Again; it may cost you 30-50 Euros throughout your trip; but they can make your vacation a little more pleasant and a little less difficult.Now; would I stay there again and would I recommend others to stay there? Depends on what you are looking for and what you want to do in Amsterdam. For a first timer; I would say yes. The reason being is that for many first timers; it can be a difficult city to navigate due to the concentric nature of the layout. This hotel eliminates your need for a taxi from the airport (50 Euro each way!); it eliminates a need for a Taxi once you get to Central Station (just walk across the street); and it is right at the main Tram lines which are easy to use and will take you literally anywhere in the city you can think of. No walking long distances back to your hotel late at night; everything right there for you. No carrying your luggage throughout the city upon arrival and check out (you would be amazed how many people have to do that). It's just easy; simply put. You are about 3-5 minutes walk from the Red-Light District to your east; and about 2 minutes walk to Voorburgwal on yoru right; which is a big time touristy street with shops and clubs. The hotel is certainly not in an unsafe area; but keep in mind that being sandwiched in between 2 big tourist areas means that it is in an area of a lot of tacky souvenier stores and people wanting to sell you things.In terms of being close to other places; everything is easy on the tram; which is right outside Centraal Station. Walk to Anne Frank Huis about 10 minutes; Leidesplein is about 25 minutes or 10 minute tram ride. Dam Square 5-10 minute walk; and Rijksmuseum/Van Gogh/Heineken Museums all about 30 minute walk or 10 minute tram ride.The next time my wife and I visit; I would probably look for something in Jordaan or down near De Pijp; which are both close to the center but a little quieter and a few less tourists. But if I couldn't get something in those areas for a good price and had to stay there again; I certainly would. Think of it like going to NYC and staying in Times Square. Kind of tacky; but safe; clean; and close to a LOT.That being said; nothing wrong with this particular place. Great location; nice people; convenient; and clean. 230125,paper1000,12/16/2008,mice in room I stayed around the 12/13 of december. I also had a baby mouse in my room. saw him in a flash. I actually taugh i was having a bad trip from drugs. To embaressed to report as would not expect it in hotel. stayed on floor one in garden wing. 230125,Meshal,12/16/2008,3 stars hotel; 5 stars location The room was specious and very clean. However; the furniture carpeting needs refurbishment.The hotel has a 5 star location in the centre of Amsterdam. 3 min. walk from central train station and a few min. walk from Dam squareThe room service menu and hotel restaurant was a real disappointment.The internet rates are incredibly expensive 5 euro for 1 hour; 20 for a day; 88 for a week. 230125,amg5150,12/15/2008,ehh.. our room 230125,ferdinandParis,12/13/2008,BEWARE OF THE MICE! A mouse was running in my first room! And another one in the second room they moved me to! This is the first so called 4 star hotel that I've stayed in where the tired and far too expensive rooms don't only come with bottles of water that'll cost you 8 Euro (!); but also with an additional mouse to keep you company. Beware! 230125,winksgal,12/09/2008,Amsterdam Retreat Bed Cafe Machine 230125,NilsiBergenNorway,12/02/2008,Make sure you get the "right" room We arrive and got a room in the new part of the hotel. The room was really a disappointing expierence. The superior room was not like it was on internet. The first night we woke up hearing screaming in the hall and smashing the door in the room next to us. It was scaring.. The next day I made a complain in the reception and I was offered a new room in the old part. This room was renovated and perfect. So if you make a reservation make sure you get a room in the old part.Except from that. You can use the swimming pool for free and pay 9 euro for using a small sauna; and pay 12 euro for 1 hour exercise... you rather go for a walk and exercise for free. The best way to see Amsterdam is to buy a card for tram; bus and metro and jump on and off. We can also recommend a restaurant called Humphrey with a 3 course menu for 22;50 euro. Really fantastic food and atmosphere. 230125,MintTea,12/01/2008,Good central hotel; comfy rooms I booked this hotel online with easytobook.com and got a rate of 拢130/night which is a little on the pricey side but; as they say; you get what you pay for.The hotel is right across the road from Centraal Station and is so convenient for many of the sites in Amsterdam. 10mins walk to Dam Square; Anne Frank's House 15-20mins; and a little longer to all the shops you could wish for and about 30 mins or so from the Rijksmuseum and van Gogh Museum.We stayed in room 420 which was classed as a Superior Queen. It was a good sized room at the end of the corridor and was extremely quiet. The bed was so comfy and I got the best nights' sleep that I've had in ages! The room was heated by a huge wall heater which did the job nicely once it had warmed up. Although we didn't have a great view the size and quietness of the room more than made up for it. The television also had a couple of BBC channels which makes a nice change from being stuck watching Euro telly when you are chilling in your room in the evening.When we checked in; our room wasn't ready as the hotel was extremely busy. The helpful receptionist gave us a voucher for a drink each at the bar and our room was ready in an hour's time as the receptionist had said it would be.I found out on arrival that there is a free swimming pool (you have to pay for the other fitness amenities) and was disappointed that we hadn't brought our swimming gear.We didn't get breakfast included in our rate and instead made do with a trip to the nearest supermarket (15 mins walk); Albert Heijn; to stock up on breakfast goodies. As well as making use of the various nearby bakeries to buy waffles and other treats.Overall this is a great hotel with friendly helpful staff. On booking make sure you ask for a larger room as I think some of their rooms may be on the small side. The hotel is located in a great spot for sight-seeing and I highly recommend it; especially if this is your first trip to Amsterdam. 230125,globetrotterboy,11/21/2008,Great hotel in excellent location Hotel in excellent loction opposite the central station. Room was clean; neutral and bed was comfy. Breakfast was also of very good standard. Staff very helpful and knowledgeable! 230125,Woo4uk,11/19/2008,Good Location; Decent Hotel I travelled to Amsterdam in November on a business trip with a group of colleagues. The trip combines a mixture of business and socialising. I shared a triple room with two friends who are part of the group to keep costs down.Our room was classed as an executive room and had 3 single beds. For a city centre hotel it was fairly generous in terms of size but nonetheless a bit cluttered once three girls had unpacked their various lotions and potions! The beds were very comfortable and we did have enough storeage space for clothes etc. The bathroom was clean but very small. The tiles around the shower were a bit mildewed which was off putting but all in all it was adequate.The sound proofing in the hotel room was awful. Our room faced the rear of the hotel so we did not get street noise but the crying child in the next door room could have been in our room with us. It woke all three of us including my friend who is a heavy sleeper.We did not eat in the hotel as our booking was room only. There were a lot of nice cafes within easy walk for breakfast though and we dined well and at reasonable cost. Our colleague who took the hotel breakfast advised that it was good.The public areas of the hotel are smart and the staff very helpful. The concierge has tickets for sale for the Van Gogh museum which saves queing and will go online to try and book you in at Anne Frank's House. I would; however recommend doing that yourself in advance of your trip as it is very busy.The hotel is right accross from the main exit of the Centraal Station so if you are arriving from Schiphol by train you could not get a better location. It is well served by taxis and trams and Dam Square is an easy walk away.If I was returning to Amsterdam I would definitely have a look at staying here again. It was not perfect but it was still quite good value. 230125,caracatEssex,11/05/2008,Excellent location Stayed here with a friend for a weekend. Excellent location right opposite Central Station so no long walk to do with your bags. Room was decent with good bathroom and very comfortable beds. The staff are superb and cannot do enough for you. Only moan is the breakfast - far too expensive and most of it was cold as it is a buffet style and left in tins etc etc. There is an excellent breakfast cafe around the corner - English breakfast for 6 euros. I can recommend the cocktails in the front bar. We went on a river boat dinner cruise which is an excellent way to see Amsterdam by night - very pretty. 230125,IrelandSusan,10/24/2008,Central Hotel Myself and 4 other girls stayed in this hotel for a weekend. We found it very central for anything we wanted to do. The staff where very nice and helpful. Rooms where fine. We did not include breakfast with our stay as that was 22 euro per person which we all though was a bit expensive. Otherwise would recommend this hotel for its location. 230125,GillianS,10/14/2008,Location Location Location And Lovely Pool Spa We have just returned from a trip to Paris and Amsterdam and also Belgium and we stayed a week at this hotel. The hotel was the best location ever. We used the pool and spa and it was very good. We did not eat the breakfast though as many places nearby to eat at. Overall Amsterdam is expensive. The hotel is handy for all and the station is across the street where we took the Thalys train to Paris. The folks who work there speak excellent English and very very nice and helpful. The room was a good size and had a nice bathroom and the bed linens changed daily and lovely duvet and clean sheets and towels. The a/c worked very well indeed and climate control. We did though overlook the back shopping street and with the window open was noisy but the sights were fun. I would definately stay at this hotel again as you cannot beat the location for the price. You are near Dam Square and the train runs outside to other sights and cultural things. When visiting Amsterdam I will always stay here. Thank you. Anyb ody wanting any more info please contact me at gsamples@buchalter.com 230125,TravellingAussie13,10/10/2008,Average facilities but very convenient!! Victoria Hotel Room 208a 230125,af01,10/05/2008,Nice hotel with good location Stayed here for two nigths on business in Amsterdam. Wanted a hotel with central location; so that it was possible to get a glimse om the city in the night after confrence. The hotel is located just by the central station; in walkin distance to maney nice areas and restaurantes. The breakfast is great with a broad selection - it is 22 EUR though so beaware wether this is included in your rate. If you are a tourist; you might want a hotel a little more to the south as the walking distance to the national museeum; the Van Gogh museeum and the other nice areas around here is quite long (around 30 minutes).The beds are very comfy (I want one like this at home :-) and the rooms are very standard. 230125,desnudouno,09/14/2008,Nice by European Standards We stayed at the Park Plaza for four nights last week. As others have said; the location is fantastic. You can't miss it when you walk out of the train station. It is a five minute walk to the Red Light District and a 10 minute walk to Dam square; Anne Frank House. The area seemed safe and there were always people around even late at night. The room was slightly dated but clean and spacious by European standards. The bathroom was large and modern. My only dislike was we had an inward facing room and it was a bit dark. No other complaints. We did not eat at the hotel or use the pool.If you are looking for some good restaurants we liked the following. Most were between 40-65 euro per night with two glasses wine each.1) Koh I Noor- Indian. Excellent food in a nice atmosphere with a very friendly owner. This is a 10min walk from the hotel.2)Ristorante Caprese. Small neighboorhood Italian with excellent pastas.Also a 10min walk.3) De Rigeiur. Dutch. Neighborhood tavern/cafe. A bit further out but accessible by tram. 230125,PhilipDublin,09/13/2008,Great Location Great Location; right beside central station and Dam square.The breakfast is great. The porter is very helpful and willing to give advice.No taxis or trams needed because its in the middle of everything! 230125,KPKH,09/04/2008,Nice Place; But... We liked everything about this hotel except for one thing: the rugs! They looked and smelled terrible; especially in the hallways. The room was nice; and the bathroom was bigger than I expected. Our room overlooked a noisy street; but the double paned windows cut the noise down considerably.We had lunch at the hotel and it was great; but expensive. The service people were helpful and I would stay there again; but please clean the rugs! 230125,deejay51,08/26/2008,average and mice in room This hotel is very average. The room we stayed in was quite spacious but very basic and dated. The carpets in the Garden Wing corridors were very stained and grubby.The first room we were given was a smoking room and the smell was awful. We went to reception and they switched the room to a non-smoking room which was much better. If you don't want a smoking room ensure you specify when you book.On our second night a mouse ran across the room.In my view this is expensive for what you get.The hotel is well located for the train station on the old centre.We will not stay here again as in our opinion is poor value. We did not have breakfast or any meals here.On the whole staff were found to be friendly. 230125,aslihanguler,08/26/2008,good location I stayed in the hotel with two of my colleagues for 2 nights; 3 days in December. We chose Park Plaza because of its convenient location; across from Amsterdam Centraal. It was very easy to transport to Schiphol Airport with the train. In my room; I can see the street; but one of my colleagues had a terrible view of indoor garden or something like that. The cleaning was excellent. The room and the towels were clean. It was very cold in the outside but the heating was very good in the room. Breakfasts were delicious. During check-in and check-out receptionists were very quick and helpful. You may also shop in the souvenir shop next to the hotel. 230125,osteopath13,08/24/2008,Great Location Me and my boyfriend (24 26) stayed at the hotel for three nights in July 2008. The hotel's location is perfect being so central; and it is very easy to find once you leave centraal station as it is pretty much straight in front of the station. We found all the staff to be extremely friendly and helpful; and go out of their way to make your stay enjoyable. The lobby area is very nice as are the bar and restaruant areas. We had a room on the inside of the hotel so heard no street noise at all which was great. The room itself was nicely decorated but a bit on the small side. The bathroom could definately have done with an update but on the whole was clean. I wouldn't recommend paying the extra for breakfast; we ate in the hotel on our last day and it was outrageously expensive and the food was nothing special. There are plenty of lovely pancake houses nearby which are much more reasonably priced. The hotel's pool was a good bonus; however I would recommend taking flip-flops as the floor in the ladies changing room obviously hadn't been cleaned that day as it was covered in hair! On the whole this is a nice hotel; its location is fantastic. 230125,Lainey30,08/22/2008,Short visit; well worth it Booked 2 rooms here for my sisters and a friend. We travelled on the train from Brussels. As it is in Dam Square; we were out of the train station and into hotel in no time. Reception area is small but check in was quick. Our rooms were lovely. Would def come back here. The leisure facilites were great. We stayed for 2 nights. We had some cocktails in the bar - pricey though. Overall; it was expensive but worth it as we were staying only 2 nights and its location is great. I would stay here again whenever I get a chance to go back to Amsterdam. It is a beautiful clean city. 230125,syllabub,08/14/2008,Okay hotel; but rooms need refurbishing We stayed here for two nights in July 2008. The location is excellent and perfect if you have an early train journey the next morning! The reception and lobby is very nice; however I thought that the rooms let the hotel down a bit and need refurbishing. We stayed in the garden wing; and as I'd read some reviews on here; I was aware some guests had seen mice in this area of the hotel. I didn't see any myself; but there were some strange noises in the room during the night!We didn't eat at all in the hotel; but in a nice italian restaurant (if you stand facing the hotel; turn right and you'll find it up a side street). We also ate breakfast on the same street in a pancake place. I think this was all much cheaper than eating in the hotel. Overall I would recommend staying in the hotel if you need to be near the station; but otherwise next time I would try somewhere else. 230125,HHellraiser,08/12/2008,Vermin! This is the second time my partner and I have stayed at the Victoria and I have to say things have gone down hill dramatically since our last stay. This trip we spent 2 nights (Wednesday to Friday morning) but we now have no intention of ever returning. We checked in on a hot sticky August day helping ourselves to a nice cool complimentary bottle of water whilst the trainee receptionist tried to book us into our room. WRONG not complimentary we were charged for it as we booked out!After finding our way over the bridge and along the 鈥渄irty鈥?corridor to our hotel room we were disappointed to discover our room musty and moldy and the bathroom still had long hairs belonging to the previous occupant in the shower. My partner and I had just finished a camping trip and this was supposed to be our little bit of luxury after it - this place is supposed to be 4 stars! We made do with the room and the noise from outside our window being thankful it was warm and dry however the final straw came during the night when I was awoken by a rustling noise from the dresser. When I got up I discovered the culprit was mice raiding our bag of sweeties (candy) we had brought over as a gift for our friends kids. I informed the receptionist and she was to say the least unconcerned 鈥測es we get that a lot; it鈥檚 because we are close to the canals鈥? 鈥淲hat can we do we don鈥檛 like them but they like us鈥? With that laid back attitude to vermin I dread to think what the kitchens are like! Perhaps a hotel cat or mouse trap or two? There was no evidence of any pest control anywhere in the hotel as far as we could see certainly not in our room or anywhere along the corridor.There are worse hotels in Amsterdam and the Victoria does have a great location but at the moment that鈥檚 about all it has going for it look elsewhere! 230125,AlliJo1980,08/09/2008,Great Location and Hotel This was my second time staying at the Victoria and I came back b/c of the great location and quality of the hotel. I have to say I was not as impressed the second time mainly b/c we were given a room in the older section of the hotel; whereas I had stayed in the newer wing the first time. So my suggestion is definitely to get a room in the newer section. That being said; the room was still nice; and one of the biggest draws is the location - virtually across the street from the train station and canal bus stops; and about a five minute walk from Dam Square. I especially liked that it is so close to everything; yet it is far enough away that it is not as loud and crazy as hotels nearer to the Red Light District. The staff was extremely friendly and helpful; and I was especially impressed that we were able to check in very early after arriving on an overnight train - we were exhausted and desperately in need of sleep and a shower so being able to check in at 9:30 a.m. was fantastic! Overall a very good stay; but probably a little more expensive than most places I stay (it was about $220/night); and not as much included - no breakfast and internet was insanely expensive! However; if you want a nice room that is centrally loacted; this is a great choice. 230125,pandoraschocolates,08/02/2008,Fine stay in a well located hotel We needed to have an overnight stay in Amsterdam; prior to meeting up with family members at the airport the next day. We chose to stay in the city. The Park Plaza Victoria stood out as it had received decent reviews; and was very conveniently located; about 5 minutes' walk from the central station.Our flight to Schiphol was delayed by 2 hours; so we didn't arrive at the central station in Amsterdam until 11pm. It was indeed a 5 minute walk to the hotel; though through a maze of construction.Check-in was fast and efficient; and we were given - as requested - a quiet room facing away from the street. The street-facing rooms are probably a lot noisier. Our double room was comfortable; yet small. Everything was clean and tidy. The bathroom was clean though it could have used an update. Overall; the room was fine.The location of the hotel is great; and we went out immediately for a walk along the Damrak - you're right in the heart of things as soon as you leave the hotel.Overnight; our room was quiet and we slept well. Checkout the next day was quick and efficient too; and we stored our luggage for a couple of ours before heading back to the airport.Overall; we had a fine stay. We wanted someplace convenient and comfortable; and the Park Plaza easily fit the bill. 230125,CraigDownUnder,08/01/2008,A mixed bag As others have said; location is excellent but rooms are not well cleaned. The dust on top of the wardrobe looked like it had been accumulating for about 20 years.Internet access at EUR22/day is a rip-off. There are other hotels nearby which offer it free.However; for those of us who like a swim; there's a pool; which is quite rare in this part of the world. I don't understand the complaints I've read; as the pool is a decent size (for an indoor hotel pool); in pleasant surrounds and kept at a good temperature; with other facilities available. The sauna and steam room theoretically cost extra; but there are usually no staff checking what guests are doing. 230125,mckaykarenj,07/29/2008,Great location but not great value for money. I chose this hotel because of the convenient location; across from Amsterdam Centraal. The lush; decadent exterior and entrance hall are not however; carried on into the bedroom. My room is small and boxy. The mattress is so firm I may be better sleeping on the floor; yet the pillows are so soft I may risk suffocation during the night.Check in was efficient.I ate at a bistro round the corner (near Soup Kitchen which I know from previous trips is great for wholesome food) rather than in the hotel because the screaming child put me off even looking at the menu.Location is excellent; en suite is nice; bedroom is small; staff are helpful. I wouldn't rush back though; so I'll try somewhere else next time I am in Amsterdam. 230125,intltravler77,07/25/2008,JUST AWFUL This was the worse hotel I ever stayed at! I wanted to write this review right after we checked into the hotel; that's how appalled I was. First; we left the train station across from this hotel. We walked through a huge construction site that stretched a quater mile in front of the hotel. Fine; nothing the hotel can do about it; but no warning about the construction- which goes until about 1AM and starts at 7AM again- yet it was noted on the city map we received. Thanks for the heads up! Next; we go into what I thought was going to be a classy hotel. Instead it seemed like we walked into a bar 3 hours into happy hour; loud music; loud voices; people sleeping in the chairs in the lobby. Not the kind of the place the website and pictures portray this hotel to be. Then; our room. My jaw dropped as I opened the door- it looked like a dilapidated; disgusting motel room I would have expected to find in the RLD. The carpet was filthy; the hall and room itself smelt of stale smoke/stagnant air; the furniture was damaged and so old it looked like it had been picked up at a garage sale in 1964! And that was called the new wing! The bathroom was terrible! I actually had to use the Clorox disinfectant wipes I brought along to clean; but still showered with my flip flops on! There was mold in corners of the bathroom. I brought my own washcloth only to have housekeeping take it away with the hotel towels. The bath towel that I got one day was blackened as if a car mechanic had used it to clean their hands. I wish I could share the pictures that I took of this place; just awful! We went to see the pool and the gym and were also disappointed. We would refer to the pool as the foot pool because that's about how big it was and the gym that the hotel had the nerve to charge for was nothing more than an extra room with some gym equitment shoved in it. We used neither. This hotel supposedly is a 4-star hotel; when in fact it is a motel with a nice facade charging 5-star rates! I would never stay here again. 230125,Jennifer999,07/12/2008,great location!! stayed with my husband for 3 day break; we were very pleased with location is directly opposite station and is an attractive building. The staff were friendly and our room was basic but nice and clean. We ate in the hotel restaurant one night and felt it was very over priced cost us 120 euro for meal for two which wasnt that great and that included only one bottle of house wine! wouldnt recommend eating there. rooms were also made up quite late we returned to our room to get ready for dinner at 4pm and room still not made up! overall a good hotel though and Amsterdam is great city! 230125,CaptainSid,07/05/2008,Great Getaway I stayed at the Park Plaza Victoria Hotel with 9 other girlfriends on a hen weekend in May 2008. It was a lovely hotel; stylish; clean and modern with friendly staff and large comfy rooms. We stayed in twin rooms which were an excellent size; our view left a lot to be desired (looking on to the backstreet of a dirty looking row of shops) but we weren't there for the view and it certainly didn't bother us. The bathroom was clean and bright with a great shower; the beds were comfy and there was plenty of space for hanging our clothes. The bar was very trendy and did great tasting cocktails; perfect for starting the night off in style. We didn't eat at the hotel so can't comment on any food. The Concierge was great; very helpful and friendly without being pushy or sleazy and full of tips on where to get a good breakfast or the best bars.The hotel itself is very close to the train station which is really handy as we got off the plane; went down to the subway and caught the train then simply walked to the hotel. It is also close to the cafe's; shops and bars; we walked everywhere so I'd say it's in a good location however it was really really sunny when we were there so that probably helped; if it was rainy we'd have been less inclined but taxi's were cheap and plentiful so it wouldn't have been a problem. 230125,sheri15,06/25/2008,Never again We booked this for one night for the location being so close to Central Station - it was very easy to find which we needed at 10pm when we arrived.The receptionist was rather cool. They gave us our room (which was hard to find) and we discovered it was a smoking room. I went to ask for another room as we are non smokers and the room smelt terrible. She advised there were no others unless we paid for an upgrade. I did kick up a fuss (politely!) as my husband and I couldn't sleep in there. The manager found some spare rooms. The next room we tried smelt of cooking; we must have been on the same air con route as the kitchen. But was it was late and I had already complained; we felt that cooking smell was better than strong nicotine.The room was quite dated but overall it was Ok; but for the price we paid; I think you would be able to find something more reasonable. We then stayed at a self serviced apartment through [--] which was great; and good value for money. 230125,Minxie77,06/23/2008,Great Location The best thing about this hotel is the location. As another reviewer pointed out; as you exit the train station you can see the front of the hotel. Cross the road (avoiding death by tram or bicycle) and you are there!! It is a 5 minute walk to the red light district and 10 minute walk to Anne Franck's House and The (World Class) Pancake Bakery. For me location is everything on a city break so I couldn't have been happier. Although it is central I found the rooms remarkably noise free.This is my second stay at this hotel; I have been happy with the room and hotel on both occasions. On my first stay the room was slightly larger but the room size was ample on both visits. My husband has stayed in various hotels in Amsterdam and he felt that the rooms at this hotel were large in comparison.The reception staff were frosty on our first visit but fine on this stay. I usually find reception staff in 4* + hotels to be austere; so this doesn't phase me but; If you are looking for a warm welcome and friendly service; this hotel may not offer what you are looking for. In contrast to reception; the concierge who dealt with our luggage and cleaning staff were exceptional.We were on the 7th Floor; which is currently a smoking floor. Unfortunately that will all change 1st July 2008; when the whole hotel will be non smoking. Same for public areas such as bars and cafes- how this will work in the red light district and especially the brown cafes no one is yet 100% sure. I booked this hotel for 2 nights directly on a Hot Deal. This meant each night was approx 130 Euros - which is almost half price. Personally; I wouldn't pay full price for this hotel but I was more than happy with what I got for what I paid. 230125,Rob53E,06/21/2008,Not Recommended Stayed 1 night whilst on a business trip. A very short walk from Central Station.I was given a room which seemed like it was in the basement. There was very little light as there was a wall approximately 1 foot away from the window.Generally; the room was dingy and needed refurbishmentWould not stay at this hotel again or recommend it. It was not good value for money. 230125,TravelWriterPE,06/17/2008,Not a great place to stay We stayed in this hotel for one night and wished that we had stayed elswhere. First; the hotel tells you they have parking. They do not. You have to use public parking that is three blocks away and costs 50 Euros a night. The Victoria is also broken up into the original hotel and the old rundown hotel they purchased next door. They do not tell you you may have to stay in this hotel. It is the classsic bait and switch. The carpets are stained and filthy. The rooms are okay but not too clean either and the room internet rates are high even for western Europe. In addition; the breakfast is expensive for a poor and limited quality buffet . When we spoke to the manager about the problems of the hotel he said he was sorry . We told him we booked our room in the Victoria not at the hotel they purchased next door. He said that most people liked staying in the add-on hotel next door. We found this hard to believe especially considering the awful condition of this old and inferior add-on hotel. Guests should know all of these facts before choosing to book this hotel. We won't stay at this hotel in the future. 230125,jovialmonkeybusiness,06/12/2008,Great location; lovely room; nightmare receptionist. Why hotels allow front of house staff to spoil a stay before it has even started is beyond me. We booked an executive room on the hotels own website for 2 adults and 1 child; selected double bed as opposed to 2 singles with an extra bed in the room. When we arrived the hotel was overbooked and we were given a twin room.We refused to accept it and were flatly told that the hotel did not have any double executive rooms with space for an extra bed to be added at all; ever. We stood our ground refusing to accept that the website would allow us to book such a room if they did not exist in the hotel. After much huffing and puffing we were given the room that did not exist (spooky) and very nice it was too. The room was faultless with a lovely bathroom. At the risk of sounding picky I must just mention that the free mineral water advertised on the website and in the hotel brochure is 6 euros so not sure how that is free!If you can get past the receptionists and get the room you booked I think you will be hard pushed to find fault with this hotel. 230125,awsculli,06/08/2008,Location; location; location We stayed at the Victoria because of its central location. You get from Schiphol to the central station by train in 20 minutes or so; and then on exit from the station you are looking at the Victoria across the canal and street. 3 minutes walk. The bar in the hotel is a lively affair; and has a good atmosphere. Reception is efficient; and rooms are functional; on the large side for a city centre hotel. Many good restaurants are an easy walk away. 230125,Aimeelloyd,06/05/2008,Awesome Hotel My fiance and I went there for 4 days. Firstly; it was in the most perfect location. Literally a minutes walk from the station. The check-in was easy; staff friendly and the room was great. It was clean; fairly contemporary and we had a great view over the station and the main roads.Drinks at the bar were a little pricey; but then most drinks at hotels are. Dining room was lovely and food was nice - didn't eat there all that much to be honest - we wanted to go out and experience the city.We were close to all the main tourist sights; and everything was walking distance; besides the Van Goch Museum and Rijksmuseum which are a tram ride away. Also; round the corner from the famous Grasshopper Pub; a brown cafe with a great vibe; and fairly decent food.If you are there for at least 3 days; I would recommed getting the ILOVEAMSTERDAM Card. For those who love pasta and pizza; there is a fantastic little italian restaurant just around the corner to the right of the hotel. Brilliant food; atmosphere and service.Would definitely go back there! 230125,cfcglen,05/26/2008,Perfect Location Hotel is perfectly located directly opposite Centraal station within walking distance of all main tourist areas.The hotel staff are very friendly helpful.Hotel has two excellent bars which are both reasonably priced unlike any London hotel where everything is double that of Local bars.The slight downer is the fitness centre; which has only one running machine; one cross trainer one i think slalom sking machine ? also the pool is tiny; the charge for this was i think 13 euro 230125,KandLNJ,05/18/2008,Good rooms; great location. My wife and I stayed here in May; and had a very positive experience. We got the hotel as a package deal through Hotwire; and as a result I don't know how our pricing compares to the hotel's usual rates. For what we paid; and for what we expected for a city-center hotel coming from the NY metro area ourselves; we were very satisfied with what we found.The location is fabulous if you are using the train from Schipol - after a 18 hour total travel day it was wonderful to be a 4 minute walk to the hotel from Centraal Station; however if you pack heavy and typically need a luggage cart to haul around your bags; you may have a little trouble. Day trips for two to Leiden (21 euros) or Haarlem (12 euros) are easy with trains leaving about every 15 minutes all day; and the main station for trams to get to any part of the city is about a 500 yd walk from the front door of the hotel. The Jordaan; and Oudezijds (and it's Red-light district) are minutes away by foot and if you bring your walking shoes; the Rijksmuseum and Vondelpark are an easy hike. The rooms were clean and spacious; the bathrooms were equally clean and boasted a bathtub that even a 6'1 frame could sit in comfortably! The built-in hairdryer looked ancient; but according to my wife it worked just fine; didn't smell like burned hair and dust (like some places we've been) and wasn't any louder than her hand-held one back home. The one negative was that the hotel has a scarcity of queen sized beds. We originally got a room for 2 with separate beds--not really what we would ever have expected. When I went back to explain the problem the desk clerk told me that the only option was a setup with 2 double-beds pushed together. The beds were comfortable; but make sure that you specify what you want if you desire a shared bed with your partner here!The view outside the hotel could be wonderful if you like the activity of a city; HOWEVER Amsterdam is putting in a new subway system and the entire roadway area around the hotel is torn up; walled in and under heavy construction. I was told that this project should be done by 2015; but I would assume that construction around the hotel will be done before then. This having been said; neither of us noticed any significant construction noise in our room (granted; we were on the other side of the building...); and getting around was still very easy as they had traffic control workers at every intersection and plenty of access paths through the construction area. We didn't try the brasserie or restaurant here; mainly because the prices were (at least) double what they were at nearby cafes and restaurants (breakfast was listed as 20 euros p/p versus 7 to 8 euros p/p average at any cafe within a 5 minute walk); but the food smelled good at least and the bar area looked clean; and very fashionable. The clientele seemed to be mostly business people on work trips schmoozing each other or their clients here in the evenings.The service was friendly and helpful across the board although; depending on which concierge was working; information beyond simple which tram gets me to ... questions were not always accurate in their information (ex: our day trip to Haarlem/Keukenhof was a disappointment because he didn't let us know that a bus strike in Haarlem meant there were no bikes to rent there). Overall; we had a good experience and would definitely recommend this hotel to others traveling here. 230125,trinzeon,04/30/2008,A pleasant hotel with a few issues I have stayed a few times at the Victoria for work meetings; most recently last week. It is an older hotel and an Amsterdam staple. The staff is courteous and helpful. A couple of downsides: - The cleaning staff failed to remove empty bottles and cans on 2 different occassions from the room. If you don't put them in the trash can; they don't clear them. - The bathroom had a strong sewage smell every day. Not overpowering; but clearly noticeable. - The hotel restaurant food was not very good (at lunch and dinner). I spend a lot of time in Amsterdam and typically go to a select group of restaurants and avoid hotel food in general. This hotel reminded me why I do that. We had 2 lunches and a dinner at the hotel and all were sub-par.My room faced Centraal Station and was a bit noisy; but that is to be expected. If you want a quiet room; you should request that and get something facing away from the station. To rooms and common areas have WiFi and the connection is average. The price is a bit steep (I think about 15 Euro 24 hours). Eventually; hotels will have to recognize that free WiFi should be a requirement for business travellers.The fitness center is there; but is nothing special (and confusing to get to if you just try to follow the signs). The pool is so small as to not be worth getting in. I am not sure if there is an extra charge for use; as my company is Dutch and provides access to all amenities as part of our staying there. Better to get your excercise walking around Amsterdam if you have the time.On the plus side is the location. It is a 3 minute walk from Centraal. Can't beat that; particularly after a redeye flight. Note that there is a LOT of construction going on near the station; so that should be a consideration if noise is a factor. That said; it is no louder than a typical day in New York. 230125,nanrosemar,04/21/2008,changed alot have stayed many times in last 10 years; but it needs the rooms refurbished!!! we always stay in rooms 310/311 in old part and rooms spacious superior. never eat at hotel always gone out. location brilliant opposite central station; go to thai bird restaurantexcellant as always. 230125,jbh436,04/10/2008,Perfect for us I see a lot of negative reviews for this hotel; but personally; I saw nothing wrong with it. It was comparable to most American hotels I've stayed in at that price/star-level; with; of course; much smaller rooms. But as I understand; that's just Europe for you. Plus; we didn't go to Amsterdam to sit in our room. Interestingly enough; the bathroom was almost as big as the bedroom - which was a good thing since you DO need more room in there.Found the location to be very nice - close to Centraal Station; close to lots of shops and cheaper eateries (we only went to one restaurant before realizing how expensive things were). As for the threat of crime around the area - it doesn't even compare to many American cities I've been in (New Orleans; St Louis; Memphis; etc). Of course; that's just a gut feeling. We never felt threatened; but still made sure to keep our eyes open for trouble.I guess if I were used to 5 star hotels where money is no option; this would be a disappointment. But really; I just wanted a clean; convenient place to stay and that's exactly what I got. Also; at the time; you could get rooms here through Priceline for pretty cheap. 230125,jamr0ck,04/02/2008,Dirty; Poor Management First of all the location is good; no doubt about it. The food in the restaurant and the lobby are good too; but thats it. The quality of the rooms ( even in the renovated wing) are garbage. The management was very unaccommodating for any request made; and they were not big requests.The rooms were dirty; wore down; and just plain old and ugly. I wouldn't even walk barefoot throughout the room thats how bad it was.Reception was horrible and did not even try to be helpful with anything.Other than location; which isn't even that important considering the size of Amsterdam and easy transportation; this hotel is bad. The equivalent of about a 2 star hotel in the states. 230125,JLFERG,03/25/2008,Two Night Stay at Park Plaza Victoria desk area 230125,Herladyship23,03/15/2008,Old; tatty; poor customer service - avoid! Upon arrival at Central Station the hotel looked quite promising - it occupies a corner position in a large old building. On the positive side:Close to the station and although there is work going on outside this isn't noticeable inside.The reception area; brasserie; bar and breakfast rooms are all nice; unfortunately this is where all of the positives end!On the negative side:The first room we were allocated was filthy - The room smelt old and dampThe carpet looked dated and dirtyThe bath enamel had come off in several placesThe woodwork was scratched and looked as though an animal had been chewing on it.The second room we were allocated: (supposedly refurbished in 2006) was in slightly better condition than the first - the bath enamel was in tact. The carpet was still old and dirty looking the woodwork worn and tired; there was dirt on the walls of the bathroom and bedroom; the duvet covers had been thrown over the duvets and not fastened; the fan in the bathroom didn't work and the hairdryer on the wall looked like something out of the 60's - it made an almighty noise and didn't even dry my hair. The tea and coffee facilities had not been replenished and it took two telephone calls; a visit to reception and 4 hours to get 2 tea bags from housekeeping. - Good job I wasn't thirstyThere were several curtains on the window which seemed to stop the cleaners being able to get to them - when I pulled back the net the window and windowsill were grey and covered in dust/dirtWe stayed on the Relax package (dinner bed and breakfast) which I would not recommend. These packages are much better at the Hilton or Marriott. When we went for dinner in the brasserie we were told we had to have Shrimp and Avocado salad followed by Rib Eye Steak and chocolate dessert. I explained that neither of us ate shrimp or steak and was told that we would have to see the menu then! On looking at the menu the 3 course menu was on offer anyway so I don't know why we HAD to have what we were told when seated! Food was ok but vegetarian options on the menu were limited the veg starter was a sweetpepper risotto and the veg main cousre was green bean risotto. The service was poor throughout the hotel and if you have booked I would strongly recommend that you check your bill carefully when checking out and don't choose the express checkout option. Checking out took a long time but I am glad we waited as they had tried to charge for breakfast twice despite it being included in the package. This was eventually taken off but whilst we were there we also heard 3 other guests complaining that their bills were also higher than they should have been and some guests had been charged for services that they did not have.I would never return to this hotel or recommend it to anyone - not even my worst enemy. Reception seems like a 4 star but the rest of the hotel is 2 star standards at best. Very disappointed 230125,Gnomes,03/04/2008,Wasnt that bad Arrived from the station; to find hotel in a GREAT position; right over the road; no problems checking in the lady on reception was polite and helpful; as were all the other staff; our room was on the fifth floor; both room and bathroom were clean. Great shower!!The view was distracted with building work; but with no fault of the hotel.Didnt get chance to use the leisure facilities; but did go for a quick look and if we had stayed longer would have tried out.Loved our first visit to amsterdam and will come again and would stay back at this hotel.Would recommend the ice bar too to any future visitors; tho it was smaller than we thought; but then it wasnt too busy so didnt bother us. 230125,kebabster1,03/03/2008,Great location; average room Agree with other reviewers who praise the location - the hotel is definitely in a very central spot. Very easy to find from the station. Arrived at 11.00 am and had to queue for 15 minutes before I could check in. Concierge stored bag until I returned at 2.00 pm which was the earliest I could get in my room.A little disappointed with the room. I was on the second floor of the Garden Wing which is in desperate need of refurbishment. The entrance to my room had crumbling plaster on the floor which was still there when I left.Room was basic; furniture outdated and scruffy. Dirty marks on the floor. Bathroom wasn't too bad. Shower pressure was fantastic but tiles could have done with a re-grout. Bed linen and towels clean.Didn't use the bar as it was full of cigarette smoke - it was pretty horrid leaving and entering the hotel when the bar was in use.I was a bit shocked to see porn on the TV when I flicked through the channels and was glad that I didn't have children with me. Surely this should be a choice and not accessible immediately via the remote control.Overall I wasn't majorly impressed for the price for which was a supposedly 4* hotel. 230125,lurdes777,02/25/2008,Great hotel for a conference; unbeatable location! Just finished out meeting there - 50 people ; all hapy bunnies - great rooms; great food; excellent service - would reccommend for a mid-size conferences and meetings! 230125,squirrelchops,02/16/2008,Everything we needed My boyfriend booked a 2 night stay at this hotel for my birthday. He had worked in Amsterdam and said that everytime he left Centraal Station he thought what a great location this hotel was in and he was spot on. The hotel is a couple of minutes from the station and all the transport you need ie canal bus; bus; trams; taxis and bicycle hire to explore the city. We combined canal bus and much walking....would recommend the comfiest footwear you have and don't be a slave to fashion!!The hotel was lovely.......the bar was great; very modern and the staff friendly. We would have a few drinks in the evening before going out to dinner and each time were given large bowls of complimentary mixed nuts and olives. We had no problem checking in and the concierge was helpful. We were able to buy canal bus tickets and entrance tickets to museums directly from the concierge which saved time and hassle.The room was to a very good standard.....on 2 levels which surprised us. The bed was comfortable and although no view at all; which was a shame; we were actually pleased as it meant that when we finally came home there was no noise at all. The shower without doubt was the best bit....the strongest one I have ever been in.....think we came home minus several layers of skin but it was great!We enjoyed our stay and wished we had booked a third night but given how tired we were on getting home this may well have finished us off!!! 230125,IanrJones10,02/04/2008,Undecided I'm undecided about this hotel. We like Amsterdam but the hotel we usually stay at was full; so we opted for the Victoria. We booked and stayed for 1 night (2nd Feb).There was a lot about the Victoria I liked. I found the staff good; and the location is excellent. We had a executive room on the 3rd floor and the room was clean; tidy and comfortable. We ate lunch in Vic's (the on site restaurant); and the food was great.On the downside the lobby/communal area on the ground floor is long and quite narrow. This means that for us/you non smokers it is quite common to run a gauntlet of smoke betwen the lifts and the outside world. I found this quite unpleasant. Also I had one of my worst night's sleep in this hotel due to several other guests on my floor being noisy until about 4am.So next time I visit Amsterdam I'm going to book my usual hotel far enough ahead! 230125,Queenie66,01/31/2008,Dreadful hotel; very poor service and rudest; most unhelpful management Bed pushed against wall 230125,tixiebella,01/20/2008,Great Location! We stayed here for a long weekend at the beginning of Jan 08..Fantastic city centre location..clean tidy...didnt eat at the hotel atall so we cant comment on the food.We booked with Expedia who didnt tell us that we would have to pay a city tax per night we were there and only found out when we had to pay our bill on checking out!We last went to Amsterdam in 2002 noticed that it has got quite expensive now for eating out and drinks.We would go back to this hotel! 230125,moneypenny002,01/05/2008,Good Location but.... Our Stay 28th Dec-30thDecThe hotels location is great; just across the street from Central Station.You can walk to anything easily; no need for taxis.The use of the spa at the hotel was at an extra charge; I feel this should have been included considering the amount they charge for the rooms.The lobby area looks nice; we found the concierge staff very friendly and helpful; You can also leave your bags with them if your room isn鈥檛 ready.The bar area looked nice; however we did not visit it.We did have breakfast at the hotel; good choice; nice and fresh; plus served until 11am on the weekends; so you still get to have a great lie in bed.The most disappointing parts of the hotel are firstly the reception staff; we found them to be very unhelpful; uninterested in the guests; almost to the point of being rude.Secondly the size of our room; we booked a smoking room and the 1st floor; very small; the kind of room that when you walk into it you practically fall on the bed; although it was clean and reasonably well furnished nothing special but fortunately when staying a City you don鈥檛 spend much time in your room.Bathroom adequate; small but shower was fine.We arranged a late check out which cost 35 euros for 2 hours; expensive but nice if you want to relax before trip home. Overall; the location is the best thing about this hotel; it is by no means a 4 Star hotel and Not 4 Star service but if you can get a good room rate and don鈥檛 expect too much it鈥檚 not a bad choice. 230125,Gremshi,01/04/2008,2* rooms Stayed for 2 nights the beginning of January. Hotel communal areas very nice; but extremely disappointed with the room (754). Room decoration and furniture very basic for what is supposed to be a 4 star hotel. Carpet had coins and hair clip on floor when checked in; so hadn't been vacuumed; wooden furniture had drink stains on so not polished; felt very grubby. Apart from poor room the hotel is excellently located and a few minutes walk from train station.Recommend going to De Bijenkork department store (2nd floor restaurant) for excellent self service food; which is a few minutes walk down Damrak.If I was going back to Amsterdam I'd stay at Moevenpick Hotel. 230125,dippen,01/03/2008,Perfectly located with a great bar for meeting up with friends We booked this hotel through a special advertised on the hotel's website and were pleased we did. The hotel is right across the street from Centraal Station. And it is located right smack dab in the middle of everything so you can walk to anything easily. We never ended up taking a cab anywhere. We did take the local train to Rembrandtplein and the museums; but not to generally get around. There was no need for it.The rooms were better than expected but not 5 star. More like 3 star; but well kept and very spacious. We were lucky to be on a higher floor and get a view of the entire Centraal Station.We had a party of 8 which could be hard to coordinate in most cases; but we would just call and tell the others we were ready then eat and/or drink in the bar downstairs which was bright and sunny with big windows and lively. We used this bar to meet up daily and plan our days.The showers were the only thing to complain about - they only have half a door; so the bathroom gets pretty wet. Location wise; this place was awesome. The fact that it had a bar in the lobby made the place more lively and easy to meet people or wait for people. I would stay here again and the other 7 friends said the same thing.Very pleased with this establishment! 230125,Hey01,01/02/2008,concierge excellent; rooms boooo Well stayed there for a week 23rd dec till 29 dec 07.Good stuff first. Concierge were great booked us a very nice good quality restuarant on the 24th for dinner; also advised us well on everything we needed. Reception; bar area was nice and modern; the only problem was that the bar was a smoking area and for us that was a problem as the was no division between smoking and non smoking. The hotels location was great especially when you are arriving via train; just oppsite the train station and at the start of damark street. Room are ok ;but not a 4 star standard. Would recommend this hotel although for its location. 230125,Eddie384,12/01/2007,A little Mouse with Clogs on... My wife and I stayed at this hotel for 2 nights recently to celebrate our wedding anniversary. I booked the hotel back in June and chose it for its convenient location opposite the transport hub of the Centraal Station as well as it receiving some favourable reviews on Trip Advisor.We checked in on a Wednesday lunchtime without a problem and were given a room in the 'Garden Wing' (2nd Floor). The room could have done with a little renovation but was decent enough and our first night passed without incident.We never used the bar or restaurant facilities but these must have been popular judging on how busy they were everytime we passed through. At around midnight on the second night however there was a small brown mouse scuttling around our room. We reported this to the front desk who sent a man to our room to investigate. Having conducted a 'thorough' investigation (shining a torch under the bed!) he concluded that the mouse was no longer in the room and that it must have escaped into the corridor via a small gap under the room door. He returned with towels to plug this gap insisting that the mouse had gone; he then promptly left.Around 30 minutes later my Wife; (understandably being unable to sleep) heard a scratcing noise and turned the light on. The mouse was now on my pillow about six-inches from my head!After contacting the front desk again we were finally moved (we were intitially told that there were no rooms available) to a room on the fifth floor of the 'Victoria Wing'. This room was of a good standard and also rodent-free which is always a bonus! Unfortunately it was now after 1am. On checking out the following day nobody from the hotel apologised for the 'mouse incident'. A Trip Advisor user had encountered a similar problem in September; I thought this may have been a one off and decided not to cancel my booking. However I can confirm that there is definitely a rodent problem in the 'Garden Wing'. For those who do not like sharing their bed with small hairy creatures - AVOID!!!. 230125,dabraham74,11/06/2007,Victoria; Excellent! Stayed at the Victoria 1/11/07 for 4 nights and can't fault it. Friendly staff; perfect location; great bar; comfy beds; good shower... Loved Amsterdam. Had a great time with my wife and friends and will 100% go back and probably stay in the Victoria again. 230125,JESVancouverBC,10/31/2007,Good location The location is very convenient. Just a block away from the train station and the Canal Bus office. It is also just a few blocks away from the Jordan district where a number of interesting restaurants abound. The lobby of the hotel bodes well but while the room was good size; the carpets and furniture are in need of renewal. It was also unfortunate to learn upon arrival that there was a charge for the fitness room. This is not an uncommon annoyance but should be on the web site. 230125,Clarey11,10/17/2007,Great location A group of 8 of us( aged 25-34 ) stayed here for a few nights in Aug.The hotel was lovely very clean and breakfast was nice loads to choose from. The location is within walking distance of central station (even with bags) and also within walking distance of Dam square.Good location staff nice and lovely bar area to chill out with your mates. 230125,SweeneyT,09/19/2007,Really nice hotel From superior bedroom 230125,Julie009,09/18/2007,Beware of Rodents in the "Garden" Wing We stayed at the Victoria Palace for three nights at the beginning of September. As others have said; checking in is chaotic with long lines and lots of frustration. Even after returning at the recommended time (2:00 pm); our room was still not ready. When we did get a room in the Garden wing it was older and obviously had seen a great deal of use. On the second night of our stay; I was lying awake in bed reading due to jet lag when I heard a rustling noise; I dismissed it at first; but continued to hear it. I started looking around to find out where the noise was coming from and saw a mouse on the curtain tie-back. The rodent then proceeded to scramble down the curtains and run along the wall behind the bureau with the TV. Needless to say; I immediately called the front desk and informed them that we had a mouse in our room and would like a new room. We were told the manager would be coming to our room shortly. The night manager showed up after a few minutes; listened to our story and then went to arrange a new room -- he said he was speechless; but I sort of got the feeling he was somewhat dubious. This being Amsterdam; doubtless he'd had his share of customers in states of altered consciousness; however; my husband and I don't even drink; so we were quite clear on the reality of the situation.We did get a new room in the main part of the hotel; the manager left saying it was the best he could do (we didn't argue with him; we were happy to get out of a room we obviously weren't going to be able to sleep in). However; this was the last we heard from anyone in hotel management. No phone call the next day to inquire about our experience or our satisfaction with the new room -- nothing; no further acknowledgement of our experience and middle of the night move whatsoever.My husband used to manage hotels; and thought this level of customer service was not exactly top-notch; and I would have to agree.So; if you do book a room at this hotel; I would keep in mind that they do have some wildlife in the Garden wing. For what we paid; I was quite surprised this was a problem; and needless to say; I would never stay in this hotel again. 230125,benoit908,09/08/2007,Victoria Hotel I booked this for a group of us for a stag do. I booked it through a dutch website which offered up to an 80% discount online.The rooms were ok for a standard twin and compared to most mainland european capitals it is far above average. The lobby and bar area is lovely with a large piano on show and the consierge were very helpful and even stored our luggage for the afternoon once we checked out so we could stay in the city before our flight. There were over 15 bags.Well worth the money we paid however most stag dos are centred around the main town and canals for the bars and obvious other reasons and this one is opposite the train station which; although handy for commuting to the airport; can be a bit of a walk (10-15 mins) from the bars etc. which causes problems when your are worse for wear.A good hotel and very accomodating but I changed hotel for this year to the Swissotel on Damrak opposite Dam Sq and found this location far more convenient and the price the same.I've been here two years on the bounce now and feel it is an extremely sureal place to visit. Well worth the experience but unless you want to do drugs; drink or participate in all the lewd acts available there is little else to do. Couples or families - I would recommend the Van Gogh museum and Rembrandt Square for dining out etc. Anywhere near Dam Square and it's surrounds becomes an extreme version of London's Soho; and I mean extreme!Two pointers for would be Amsterdam visitors -1) Get a train from the airport to Amsterdam Central. It costs 2 Euros and you can't get lost. At the airport follow signs for the train. Look for Amsterdam central and get off! You are now in the main part of the city and there is only one main road directly in front of you called DAMRAK. That leads to everything. Similarly; use it on the way home. A taxi will set you back 40 Euros and takes longer.2) Of a night all the white dutch locals disappear and the places around the canals fill up with Africans either trying to rob you or sell you drugs. Be very careful at night and stay at least in pairs. They have dutch bicycle police around the canals but they are seriously outnumbered. Be prepared to be offered drugs at least 50 times a night by night folk following you saying Charlie; Charlie; Charlie It doesn't take a rocket scientist to establish that they are not all looking for their dog. 230125,Mum64,08/31/2007,Fantastic location Excellent hotel with very friendly staff. Ideally located just opposite the Central Station.Room was huge and spotlessly clean.Staff very helpful.Would definitely stay at this hotel again 230125,Seberus,08/26/2007,Central....basic...that's it.... This hotel has everything you need....but just. It is centrally located across the street from the Central Station....its greatest asset and ; also;very ; very loud......trams going by until midnight ; street noises etc. That said; the hotel is accessible to all the hot spots in Amsterdam; the rooms are small; not recently renovated but serviceable. The staff is helpful but overwhelmed; checking in; checking out... the line forms on the right....be prepared to wait....It has everything; and the price is moderate...... 230125,ms0,08/23/2007,Dissapointed from the room room 01 230125,Twiggywiggy,08/21/2007,Look again After reading a lot of wonderful reviews about this hotel with Trip Advisor I decided to book in from Aug 16th to Aug 19th 2007.We walked into this big Hotel at 13.30 and our room was not ready. The Hotel lobby was full of loud people from all over the world all pushing bags and cases all over the floor; it was mayhem.We decided to leave our bags in the Hotel and go for a walk. After we came back we got the key to our SUPERIA room; it was small and I was quite disappointed. We had a room on the 5th floor overlooking a big hole and a massive construction site; the worker in the crane opposite the Hotel was actually in line with our bedroom and we could wave to him; the nose was awful.The Bathroom was a bit grubby and was in need of redecoration; but the bed was comfy. I feel that we paid a lot of money for an average hotel; the staff where helpful but that鈥檚 about it. My advice would be to book a smaller hotel in a more peaceful spot than the Victoria. The Hotel was overpriced but in a good spot if you enjoy loads of noise and no sleep. 230125,jacobwidnes,08/19/2007,Loved the Victoria Plaza would definately recommend Excellent location; opposite central station; would definately recommend this hotel both for the friendly and accomodating staff; and the spacious clean rooms which were well kept; would definately book this hotel again on returning to amsterdam; I have no negative comment about this hotel it was excellent; and made our stay in Amsterdam that more enjoyable. 230125,TWNTI1,08/15/2007,Had a Good Weekend Break just come back after staying at the hotel for 3 nights for the second time.must say we had a nicer room the first time; which was on the garden wing; much lighter and more room. the hotels on the other side is very dark.ideal location as it is in front of the central station and a few yeards from dam square. bar area is very nice.would stay there again . 230125,TomGarg,08/14/2007,Good choice Perfect location ( near CS and Dam square) ;the hotel structure is full 4 stars; rooms are big considering Amsterdam standard ; they have a new and wide bathroom but quite old room furnishing.Breakfast various and tasty. 230125,DawnMacclesfield,08/12/2007,Great location for central station Travelled to Amsterdam in mixed party of 8 and wanted a central and reasonable priced hotel. Found Victoria Park Plaza on internet and got a rate of 165 euro per night for double/twin room. Easy to find from airport; we jumped on a train for 4 euros and arrived at central station 20 mins later - the hotel is facing the station entrance.On entering the hotel is looks very grand with marble floors and pretty decor. The check in was painless and we were quickly in the lift to our room. The room was ok; not the largest bathroom I have seen but it was fine for our stay. The shower had great power and had a fixed shower screen (no curtain). The bathroom did lack counter space.The room itself had all the essentials :- tv; mini bar; plenty hangers; writing desk; dresser with large mirror; 5 drawers; internet connectionBreakfast wasn't included in our rate and we were never up early enough so can't comment.We used the main hotel bar but it was small and full of large furniture that made it look smaller. We struggled to get our party of 8 round a table. The hotel also had a sports bar but it was never open when we were around - pity as it looked really nice and the blokes in our crowd would have liked to watch the footie.Location is good; you can easily walk down to Leidesplein etc in 30 mins taking in all the culture and atmosphere.The red light district is very close and worth a walk by at night.Eating - we had breakfast at the Grasshopper pub which is round the corner from the hotel :- walk down Damrak and take first left; the Grasshopper looks onto Damrak and the canal. Good eggs and beer. Behind the hotel are plenty of side streets with lots of cafes; bakeries and Mcdonalds - you won't starve.All in all we had a fab time and I would recommend this hotel to anyone who is sight seeing and wants somewhere to crash at the end of the day. It is clean and friendly. 230125,xmas63,08/02/2007,A bit disappointed... I have no major complaints; but after reading the predominantIy positive (and in some cases extremely positive) reviews; I have to admit: I was a bit disappointed.I was referred to the hotel by a colleague in Holland who had informed me that the hotel was recently renovated; and was impressed by the work they did in the lobby and bar area. (He had never seen any of the guest rooms.) With the incredibly convenient location---right in central Amsterdam and across the street from the train station---with its reasonable rates; and with great reviews; it was an easy decision to make the Victoria home for my week-long business trip.Indeed; the lobby; the bar; and the entire lobby level was very nice. But once I stepped out of the elevator; things went downhill fast. If the hallway was renovated; I couldn't tell. There was a bit of a stale smell; and the carpet was lumpy. The room was very small; just enough space for the bed; a small desk; dresser; and a small wardrobe. The bathroom was probably the smallest hotel bathroom I've ever seen in my life.On the topic of the bathroom; there were a few annoyances:-- No counterspace whatsoever. There was literally one inch of space on either side of the sink.-- They don't provide washcloths.-- The tiny shower stall had one of those light-weight curtains that get sucked into the stall when the water's on and cling onto you while you're showering. While the rooms may possibly have been renovated (hard to tell for sure); it definitely did not feel like I was in a newly renovated or newly-decorated room. The room; the furnishings; and the carpeting were all kind of dark. Reminded me of an average Holiday Inn. Nothing modern; no LCD TV. In fairness; though; everything seemed clean and in good repair.In summary; I would rate my overall experience as average. If you're looking for basic accommodations at a great location; you may be very satisfied. But I would not consider this to be a four-star hotel; as they claim. My stay was reasonably comfortable---and not so bad that I felt compelled to pack my stuff and move out---but I will consider other options for my next trip. 230125,slythgoe,07/25/2007,Not such a hot deal the room 230125,Tony36,07/24/2007,Four and a half Stars 10 out of 10 = top marks all round. Sorry; but just can't find anything to complain about! Extremely clean; bright and pleasant atmosphere everywhere in the building. All Reception Staff and Concierges were so happy and helpful; as were the other members of staff. Never without a smile and a have a nice day. Room and all facilities were as good as you can get. Nice to get tea/coffee making facilities provided. That refurbishment work has now been completed. So just ignore all those moans from the past. Would return tomorrow; with pleasure. Do not hesitate to book it. Please note; that if you want the smaller; lighter; healthier breakfast; go along and down to the Brasserie (in the Conservatory); it's much cheaper and great value. People (including locals) were pouring in off the street - seperate entrance round the corner of the hotel. 230125,stonebrigger,07/24/2007,Well worth a try Just to echo what most other reviewers are saying about the Victoria; we found the staff to be most polite and helpful and the hotel is conveniently located for the station and shopping areas. It's a bit of a walk to the museums but you can get a water taxi nearby.Rooms are spacious and clean. Nice bar and restaurant. They offer some good deals and if it's value for money you're after then this hotel is well worth a try. 230125,BigJimCardiff,07/24/2007,One of the best This hotel in my view is among the top 5 hotels in Amsterdam. It's located directly across from Centraal station; meaning there are no transport problems. Rooms have everything you could need. The Victoria can be expensive but if you go on their website you can often get hot deals which are great value; the only condition with those deals are that you will get charged full price if you cancel or do not turn up. I've been to Amsterdam numerous times over the last 3 years; and I've stayed here about 20% of the trips (the only reasons I don't stay here sometimes is price and availibility - often fully booked). Whenever I am in Amsterdam I pop into the Victoria to speak to the concierge; they are brilliant guys and always have voucher to get into things free.If you find the prices are within your budget; it's really worth it! 230125,BusinessClass3,07/23/2007,Very Impressive This would have to be one of the best hotels I have ever stayed in....I spent 5 days at the hotel and was very impressed.My travelling companion and I received a very impressive welcome from reception; upon our check-in. The experience was swift and memorable.My room was extremely comfortable; the beds comfy and the pillows adequate. I would like to say that for Europe; the room was very big. I had been travelling through Europe for 4 weeks; staying at a variety of hotels which consisted of small spaces. So; a large room was very welcomed.The bathrooms are excellent with well stocked linen and lotions and gels. We had breakfast for 5 mornings and the food was excellent. Always well stocked and an adequate selection. I also found the staff on the morning shift to be very friendly and welcoming. As everybody knows; the morning shift can be a drag....but this did not show with this crew. I was impressed.Security at the hotel was good; except I do recommend that the hotel develop a more secure way of accessing the lifts and floors. Unlike other international hotels; The Victoria does not allow guests to swipe their cards to access floors. Therefore; unsavoury characters may get to access guest areas.The hotel also has a small business centre. However; the cost of accessing the Internet is costly and I recommend local Internet cafes nearby.The hotel's location is another major appeal. It is right across the road from the central railway station and with easy access to sights; such as Anne Frank's House; The Red Light District; Royal Palace; Canals and excursions; etc;I will certainly return to The Victoria and my stay was very memorable. 230125,MaximillianAmsterdam,07/22/2007,good standards I've stayed in the Victoria Hotel in Augus 06.The location of the Victoria hotel is excellent; opposite of the Central station.Check-in is ok; altough the service and kindness of the front-office staff varies every day.The rooms are ok; equipt with a large bed and comfortable seating; a large desk and sufficient lightening.The bathroom is average; not bad but certainly not superb. Biggest minor is the view of some rooms; ( if you can call it a view ); I was looking at another building at about 2 meters away; so my view was only a wall. It reminded me at a commercial where a couple in a hotel opens a curtain and only spots a wall.........Overall; average experience; pricing is high but location makes up for much. 230125,louiseelizabeth,07/16/2007,great location We stayed here for 3 nights for our 9th wedding anniversary and had a great time.Firstly the hotel is so close to the train station a walk across the road; we got a ticket from the airport to train statio 8.20 euros return for two which is great when a taxi could cost from 40 euros.The reception staff are polite and friendly and there is a nice atmoshere in the hotel.we paid for breakfast in the hotel which was well worth it as ther was a lot of variety and the quality was there.Down side the room was a bit shabby for a 4 star; could of done with modernising; and was a touch small; but you are in such a good location; to walk and explore the city that was not really too much of a problem; if it had been dirty then yes that would have spoit it but the room was was very clean.the only other problem was the charge for tthe gym which was 12.50 euros for one hour ; we have stayed in many 4-5 star hotels were it is complimentary and were rather annoyed at the charge; hence we did not pay and hired bikes instead and went around amsterdam which was rather fun ; if not exhasting.good hotel and we would go back. 230125,NapaMiaa,07/03/2007,Wonderful!! We were going on a cruiseship and had never been to Amsterdam.I was very nervous. I wanted a nice;clean;safe hotel for my mother and I.I read all the reviews and decided to stay there.It was GREAT!They were very friendly.Helped me with every request and then some.I was up walking around the hotel (with my coffee) VERY early in the morning.I was just checking out the place enjoying my coffee.One of the workers saw me and asked if I wanted more coffee.They filled my cup up with there own personal coffee pot.The breakfast buffet was good too.(a bit pricy though)We arrived early and they checked us in with no problems. We went right to our room.The view was perfect.I got a good deal off of Hotwire too!There is no question;this is the place to stay if I ever return to Amsterdam. 230125,sparklymonkeys,07/02/2007,Don't bother looking around; just go here! The Victoria is perfect. It's a 5 minute walk from the train station and on the corner of Damrak (only 5 mins from the sex museum; not for the faint hearted!) My boyfriend bought me here for my birthday last August and we couldn't fault it. The rooms are massive and really comfortable and ours overlooked the canals so we could have a good old nose at the comings and goings. There was also a very attractive falafel stand outside (!) but there's one of those every 5 metres in the Dam. Perfect location for whatever side of Amsterdam you're after. It's opposite the canal bus for pootling about in the day (less traumatic than navigating roads while avoiding silent but deadly trams which are EVERYWHERE!); 10 minutes walk from the red light district (but you wouldn't think it; not a hint of sleaze anywhere) and very close to some rather lovely coffee shops which are sure to leave you with a smile on your face. It's not worth having breakfast though as there is a cool little cafe around the corner (le pot feu or something like that) that does an excellent brekkie for 6 euros. There are also museums and Madame Tussaud's just down the road in Dam Square. The food is great and the manager made it his mission to pack us off to some excellent restaurants every evening (often with complementary drinks so he's worth talking to!) Just be careful if you sit by the windows in the bar as they are lit up with changing coloured lights and at one point I found myself sat in the window surrounded by a red glow; hmmmm; but seriously; just go there. 230125,KimberlyAZ,06/27/2007,Great place to stay So convenient to train station; water cruieses; everything. The staff was great; room was wonderful; no fancy; but very clean and nice for us. Centrally located to so many attractions; and across the street from central rail station; buses; water cruises. Had so much fun. Would definely return. 230125,hakeberrr,06/25/2007,Great location; would stay here again! We chose this hotel from only what we saw on the internet. None of our friends had been to Amsterdam; so no one could give us a good recommendation. But once we got there; we were very pleased! We actually arrived in Amsterdam a few hours before check-in. The hotel gladly took our bags so we could explore the city until our room was ready. (We didn't have to carry our bags far; since the Centraal train station is only a couple blocks away.) The staff was very friendly and accommodating. We could tell our room had recently been updated. Nice; comfy bed and a great shower! We'll definitely consider staying at this hotel again in the future! 230125,brimarie,06/19/2007,You get what you pay for. . . . I stayed at the Hotel Victoria during a recent trip to Amsterdam. I think the best way to sum up the trip is to say that there is a reason that this hotel is 50 to 100 Euro less per night than other hotels in the area. The staff was friendly; as everyone has said. Also; it is in a very good location.However; the hotel itself is completely run-down. The carpet in the halls had cigarette burns and stains. The room itself didn't look like it had been refurbished in at least 20 years. Also; the cleanliness of my room was a bit of an issue. (I went to run a bath my first day there and there was dirt and hair floating around in the tub!) At least the construction they decided to do at 8:00 AM on the room next door showed that they have a commitment to renovating the place.I was also irked by the fact that I had to pay 12.50 to use their outdated gym facilities. (I wouldn't have minded paying if the machines had been more modern or if they had charged less for what they provided.)Overall; I guess it was decent value; but I highly doubt I would stay there again or recommend it to anyone else. 230125,Olofvilla,06/18/2007,Great Location As said in many reviews the Victoria Park Plaza is in a great location a stroll across from Amsterdam Centraal Station.Only takes 15 minutes and 3;60 euro's from Airport; taxi will cost about 45 euro's single trip.Hotel has a good lounge bar open until 1-00am and vic's cafe bar does a good breakfast; really friendly and attentive staff; from check in desk to those at barWe had a room in the garden wing ( the newer part of the hotel) it was spacious; good power shower.Aircon was very powerful and soon chilled down the room after a very warm dayIn a city where rooms can be expensive at good hotels; 190 euro's for two sharing was good value.Only minor point -smell of someone that had been smoking in the room.Overall - great location; good service;would stay again 230125,vicvic,06/11/2007,Good Location I thought the staff in this hotel were so polite and helpful- they really made our stay enjoyable.Our room was in the garden wing- it was ok but yes there was a bit of a funny smell in the corridor- a bit like an old peoples home!The bed was really comfortable but i thought it was bad that there was no complimentary water in the room- a bit unfortunate when you have a massive hangover.The shower was great- a real powerful shower and overall the room was good. We didnt bhave breakfast because we never got up before 11am!Overall we enjoyed our stay- very good location- easy walking dstance for most things. Just a shame Amsterdam is so seedy! 230125,Davegol,06/08/2007,Great hotel. would go again in the future We booked this hotel on line; without knowing Amsterdam; and were relieved to find it in such a good location.The hotel is classy; the staff very helpful; the rooms are very nice and clean and spacious.It even has a pool; though we hadn't had the chance to go in...Since it is located near the central bus and train (tram) station; the rooms aren't 100% quiet; but this is hardly noticeable.The breakfast wasn't included and since it cost 15 euro a person; we gave it up and ate out .I would definitely go there again if I ever get to Amsterdam again. 230125,fibee,06/05/2007,Will definitely return We had an excellent trip to the Victoria Plaza in May. Having previously stayed in the GResham Memphis down by the Museums (which was absolutely fine) we decided to try somewhere nearer the station this time - and we couldn't have picked anywhere closer. The proximity to the station meant that we had a very quick and hassle free journey from the airport. The hotel's public areas are lovely and the staff extremely helpful which is extremely welcoming after the hustle and bustle of the street outside. Our room (134)looked lovely and had the biggest; comfiest bed ever but it was very very warm and dark - felt a bit like we were down by the boiler room! We probably should have asked for a move ; but didn't really want any hassle . We just kept the air conditioning on all night !The pool is tiny but was very welcome after a hard day pounding the streets and the bar was lovely for a couple of drinks when you get back at nightWe didn't have breakfast at the hotel ; but there are plenty of places nearby which are fine. We did have a lovely breakfast at a Grand Cafe at the station (on the platform next to Burger King ) apparently it used to be the first class passenger waiting room. Well worth the walk across the road! If you stay at the Victoria you should also take advantage of being so near the station - take a trip out of town. We went to Haarlem and had a really lovely day wandering round the town.We'll definately consider staying here next time we pop over to Amsterdam. 230125,skenn7gh,05/19/2007,Above and Beyond! What a great hotel. The location is right in the middle of the action; close enough to Centraal that you do not have to drag your bags far. The staff is polite and goes above and beyond. We mistakenly left some things in the room safe; and the hotel mailed them back to the states for us free of charge. Would stay there again anytime. 230125,AuroraNorway,05/18/2007,Old-fashioned hotel Lovely surroundings 230125,gingercatwoman,05/13/2007,Great hotel - would stay here again Stayed at this hotel for one night (11th May 2007). Was with a group of 7 but all booked separately. We were delighted with everything. Travelled with P O Ferries to Rotterdam and then got coach transfer into Amsterdam. Very convenient as coach stop was just opposite hotel. Also location very clos ot sights - canal boats; red light area; dam square; and lots of bars and restaurants close by. The staff at the hotel were exeptionally good. Very pleasant and very friendly. Our room was lovely - nice and clean; non-smoking and the decor was pleasant. We also had a good view over the city. Free use of pool at hotel. In the evening one of the staff recommended some restaurants for us. We took up their suggestion of an argentinian steakhouse called Toro Dorada (I think!) - I was a bit dubious; but have to say that it was excellent. Had the best steak ever and we also received a free bottle of wine. Had a great night. All in all I think this hotel was good value as although expensive; prices were similar to London city centy hotels I have stayed in before; but the standard was far; far superior. I would recommend this hotel and would stay there again. 230125,gmbuylow,05/06/2007,Just like College and then some ! We booked the Park Plaza through Trip's Hotel.com without any upfront cost or credit card charge . Its an 8 hr trip from Philadelphia and if you can; I suggest 1st class. Once you arrive at Schiphol airport its a 15 minute $ 3 Euro per person train ride to Amsterdam central station . Once there in the station ; find the bank and change some American cash for Euros . Its about $ 300 to get $ 200 Euros after all fees . Whenever possible ; use a visa or Amex credit card because they do a fair exchange once you get back home and save your cash for cash only places . There is no tipping because in Amsterdam its included in the total prices . You will not see it on your bill ; its built into the actual prices ; but you know if someone deserves $$ for insuring prompt service then so be it ! Walk out of the train station and look across the street and you immediately see the hotel on the other side of a small picturesque canal . There ; we met Angelica who has worked there for 20 years . She was a pleasure and even reduced our on line prices to a red hot deal. The hotel staff was like family and couldn't wait to assist any requests or questions . Once settled in our beautiful air conditioned room ( very very rare in Amsterdam ) ; we hit the streets . Here are a few tips for all of you . The red light district is just 5 minutes away ; and yes there are children with their parents gazing at the girls who are scantily clad but friendly and decent . Shopping is everywhere and the restaurant owners beg you to come in and join them for a meal . Reasonable Pizza / Fries /pancakes / sandwiches are available everywhere and If you wish to spend about $ 15 Euros per person Indonesian ; Chinese; Dutch; you can experience larger home type meals . Soda Beer Tea and coffee are everywhere and about $ 2 - 3 Euros . Watch out for bikes ; they have the right of way and are all around you by the thousands . Also; watch out for the trams which seem to pass within inches of you . Go for a canal ride ; its very picturesque! They did have the world famous pot shops ( cafes ) on every other block but they are very quiet and laid back without the fanfare of begging you to participate. The museums ( Van Gogh- Rembrandt - Anne Frank ) are about a 15 minute brisk walk and you must visit the Heinikin factory where for $ 11 euros you experience virtual rides and 3 cold beers plus a full factory tour . We also took the combined Windmill / Cheese factory / wooden shoe factory tour into the country town of Edam for $ 30 Euros each . That may have been the highlite even though everything was extremely interesting . Should you have more time ; a short and inexpensive train ride from Central station puts you in Belgium ; France ; Germany ; Switzerland ; etc .This entire trip was Queen's day through the 4th and what we saw and learned ; will become memories forever ! Make sure you go ! 230125,ADAMAPRIL2007,05/05/2007,OK Stay We stayed here for a week at the end of April and found it to be satisfactory. The location was great; the staff was nice; but did not follow up on simple requests like asking for a blow dryer when the one in our room was broken. We asked for a larger room as the first one was rediculously small. I don't think the maid cleaned our room once when we were there; just the minimum of clean towels and making the bed. The concierge told us we were lucky to have a room where the air conditioner worked as it was unseasonably warm. 230125,irfr,04/30/2007,Central location The hotel is easily found in front of the train station which at the time we were staying was undergoing renovations. Hotel was busy and our room was nice but for a double room was VERY small. Bathroom was clean but nothing much to write home about! The food in the restaurant was ok but nothing spectacular and was frankly a bit overpriced for what it was. The concierge was quite helpful in helping us find restaurants and our way around the city. Location excellent and quiet but room a bit on the small side. 230125,Torchy,04/25/2007,Great Location Just back from a 4 day stay in Amsterdam. The other reviews of this hotel are in the main very fair. The staff at the hotel are very friendly and helpful; nothing was too much trouble. Our room was a good size and was well furnished; clean towels every day. We would certainly stay here again if visiting Amsterdam. This was our first time in the City which we thought was loveley with so much to see and all within reasonable walking disatnace; fortunately the weather was great. The public transport puts ours to shame; the trains were very easy to use and so cheap and very clean. The trip form the airport took 15 mins and cost 拢6 return all ver convenient. We were at our hotel within 45 mins of landing at Schipol 230125,FatFroggy,04/15/2007,Satisfied customers We have just returned from an Easter break in Amsterdam staying at the Victoria Hotel. The hotel is very centrally located; just opposite Central Station; right on a canal bus stop (hop on and off tours) and minutes walk from Dam Square.Hotel staff were very helpful and friendly and couldn't do enough for us. We enjoyed some lovely cocktails in the lobby bar but unfortunately didn't get a chance to have dinner in the hotel - the menu and restaurant looked very good.Our room was spotless with clean towels every day and a very functional bathroom; but no bath. The room was a little small with no view (we overlooked a fire escape) but this was fine for a city break as we spent very little time in the room.I would have no reservations about recommending this hotel for a city break but would not consider it luxurious if you intend to treat yourself. 230125,Everden99,04/10/2007,Excellent Hotel - Central to Everything We spent Easter 2007 at this hotel and had a great time.The hotel staff are all very helpful and honest. The concierge made the holiday by recommending places to eat and trips to go on and then booking them for you. The room was clean although could probably do with a bit of modernisation but clean towels provided everyday.We didn't have time to use the pool or have an evening meal in the restaurant although I can recommend breakfast - the choice was vast.The hotel is central to just about everything and we wouldn't hesitate to go back if we decide to visit Amsterdam in the future. 230125,Helen52,04/05/2007,Excellent hotel We; a party of 6 women average age a young 50!; have just returned from a 4 day visit to Amsterdam. This hotel was very well situated; the staff were so friendly and helpful and we would really have no hesitation in recommending it for a stay in this city. Rooms were really nice and very clean. We were all very impressed with the Dutch people; as they are so friendly and nice. Nothing was a bother to the staff and they went out of their way to suggest restaurants; book taxis etc - all with a cheery smile. So nice to get service with a smile for a change. 230125,flyingdutchmannl,03/29/2007,Good value The Victoria hotel is our companies standard to book hotel in Amsterdam. I have had many collegues of me staying there. They were all satisfied. recently I stayed here myself. I had a superior room; which was very spacious. All ingredients for a comfortable stay were available in the room. The room looks are a bit outdated but still fine.Service in the hotel is ok. It seems that they are a bit understaffed. Often there are lines at chck in and rooms are late in the afternoon availble.They have a small swimming pool which you can use free of charge. Forthe large fitness room you need to pay extra. Breakfast is good. Restaurant De Brasserie is ok; but also is understaffed. Better choices for restaurants in the neighbourhood. In general hotel is a good choice for Amsterdam. The price/value combination is about the best what I have experienced in Amsterdam so far. 230125,TyroneSupporter,03/19/2007,Very nice hotel Have just returned from a very pleasant stay in this hotel. This was our first visit to Amsterdam and we were very impressed. The hotel is located opposite Central Station and couldn't have been handier!! Our room was quite large and very clean. All the public areas in the hotel were lovely and very clean also. We also found the staff to be very friendly. Would definitely return to this hotel and would recommend it to anyone. We didn't eat in the hotel so cannot comment on the food. 230125,MrCBedfordshire,02/28/2007,It's OK We booked this hotel for a 3 night break; using their own website (selecting 2 adults; 1 child). The system offered a room with 2 twin beds. Having stayed at the Crowne Plaza Amsterdam; where there are rooms with 2 double beds in; we thought nothing more about it.When we checked in; we were allocated a small room in the original building; with 2 single beds and a pokey shower room/toilet. After a conversation with reception; in which an upgrade at a special price was offered and declined; we were moved to the Garden Wing; where we had a large room with bath and enough space for a king bed plus rollaway bed for our daughter.The only other negatives are that the hotel never seem to have rooms ready for check in time; necessitating a wait in the lobby. Also; the hotel always adds its expensive breakfast price on to the bill; even when you select a room only stay. Its easy enough to get it knocked off the bill on check out; but I don't get why it is put on in the first place. Other than that; we had no other problems with the place. All the staff we had contact with were friendly. The room was OK; with air-con; safe and adequate supplies of towels and toiletries etc. Would stay here again if the price was right. 230125,mehmetartun,02/26/2007,Rip-Off Tourist Hotel We stayed there 2 nights with kids. It was booked through our friends directly with the hotel as a group booking as we were in Amsterdam for an event. The room has OK size. No reading lights at bed. For a room where you pay 195 euros you'd expect a bottle of water complimentary. They were trying to charge EUR 6.90 for a 0.75l water. The gym costs EUR 12. I haven't had to pay for gym in any hotel in my life. The concierge is trying to sell you as many tickets as they can for attractions around as they get kickbacks from those companies. Overall; too commercially minded hotel. They had a few internet terminals but also you'd have to buy a voucher etc. They need to change this type of mentality in this day and age. 230125,cacalata,02/25/2007,Victoria Hotel sucks! The bath-sink was clogged; bathtub was dirty; the room was also dirty and a couple of light bulbs needed to be replaced. I complained as soon as I checked in and again in the afternoon; ended talking to the manager. Someone came to fix everything at 9:30 PM (when I was in the room). I finally moved to another hotel next day; I was sick and tired of that incompetent staff. This hotel certainly does not know how to run a business. 230125,strangelybrown,02/23/2007,ok; but not 4 star Nice enough hotel but distinctly lacking in one or two aspects that I expect from a 4 star hotel. We stayed at the Victoria Hotel for 4 nights. The bedsheets were not changed in that time; and our friends in another part of the hotel said the same. The rooms were not vacuumed either. There were a couple of swatted flies still stuck to the walls in the rooms; the room we got was not the one we had asked for (and had had confirmed!). We got a really tiny room - you couldn't open the wardrobe door while someone else went in or out of the bathroom. Sorry - shower room. Our friends tried to switch on the radio; only to discover all the wires pulled out at the back. She also had to phone reception 3 times in order to get an extra pillow.There are positives about this hotel - the lobby and bars are very clean and bright; the staff friendly enough and the food is fine. But to advertise itself as a 4 star hotel with bugs squashed to the walls is a bit of a joke. Friendly; but grubby. 230125,Patrick64,02/10/2007,Great location/ great hotel Great location near the Central station only 15mins from airport by train.Easy walking distance to all main areas and attractions.Room very clean and quiet-we were in the garden annexeBar staff great.would stay again 230125,vitonas,01/28/2007,Great Location - Great Hotel Great location; just opposite Railway Station; nice rooms; freindly staff and always my choice when I am in Amsterdam.I will be there again on end of February 230125,bloebje,01/26/2007,deserves every star it has Thank you and your sister for the fantastic room that we received during our stay at Park Plaza Victoria Amsterdam. In short: very comfortable; beautifully decorated; all needs were foreseen; spacious; clean; fresh fruit on the table; a large bed that a person could get lost in; a beautiful bathroom with all necessary bathroom amenities and last but not least a stunning view onto Central Station where I could enjoy all the hustle and bustle either entering or leaving the city.Not to mention the breathtaking entourage. A beautiful entrance hall; nice bar; modern and yet cozy restaurant; tasty meals and very friendly and fine staff. The second day we received lunch in a separate; private dining space next to the restaurant. This had something special about it. Did you have something to do with that? I gave the restaurant manager my compliments and he told me to spread the word and to mention his name. As promised I am spreading the word but unfortunately I have forgotten his name. In conclusion; they were two pleasant days in Amsterdam partially due to my stay in a beautiful hotel that deserves each and every star it has. 230125,vanillamax,01/24/2007,Great Base Great location right opposite the main train station and tram stations. Can get a little noisy at times but if you want a clean and comfy base this is the hotel for you. 230125,roisin85,01/19/2007,Fabulous hotel! The Victoria Hotel made our stay in Amsterdam. Our room was a perfect size and spotlessly clean. Also; the cleaners didn't clean the room until after lunchtime which is perfect if you want a relaxing holiday like we did where you don't have to get up to early. Although we didn't eat in the hotel restaurant; the bar just off the lobby was absolutely gorgeous and perfect for a few quiet drinks. Location of the Victoria Hotel is ideal if only on a short break as we were as it is in walking distance of everything. All round great stay and would definitely recommend. 230125,jools67,01/17/2007,A welcome return This was the fourth time I have stayed here over a number of years. I wanted to add my review to the list as I really like staying at this hotel and look forward to returning each time. This time pleasant surprise; the reception bar and dining room had been refurbed; although I did prefer the atmosphere of the older Vic's Bar but that was closed for the 7 nights I was there which was a shame.The staff were as wonderful as ever; not wanting to single any out but the bar staff are especially friendly; as are the porters and concierges. A more helpful bunch of guys you couldnt wish for.; from booking restaurants to suggesting ways to fill the day (or night). Now they have refurbed the public rooms I hope they start on the bedrooms but they are still quite acceptable. 230125,Baxie,01/14/2007,Great Location The one big plus with this hotel is the location - in the heart of the city walking distance from the station.The one big down side (for us) was the smoker friendly status of the hotel. Being a non smoker we were disapointed we could not get a smoke free room. We did get a good size room though and apart from that the hotel was fine. 230125,trambo,01/13/2007,Great plus points but no niceties Superbly located; the Victoria could not be in a better position for those arriving in Amsterdam by train and for getting around by public transport. The public rooms are stylish and comfortable and the staff exceptionally friendly. Accommodation is a little of a let down. Our room was rather small and the bathroom dated. Bedding was plain although adequate but the towles were small and of poor quality and very rough. No robes are provided. A trouser press is available as is a kettle with instant coffee (really disgusting) and tea. Overall The Victoria is a hotel of contrasts. The location; public rooms and staff are all excellent but are let down by room standards which struggle to make their 4 star rating. 230125,thedancer,01/09/2007,Beautiful hotel very clean staff were excellent central to everything Stayed there from the 1st to 5th January was a bit concerned with some of the reviews given. For me and my wife this hotel was excellent arrived at 10am and by 12 they had a room for us; even though check in is 2pm. we stayed on the 3rd floor and the outside noise was nil considering you were facing the streets. I would recommend this hotel as a place to stay and would have no problem in going back there again. When you are going for something to eat ie steakhouse ask porter for advice you may get vouchers for a complimentry drink with your meal. Breakfast was included in our price and they put on a lovely buffet and they catered for every nationality so no problems with the breakfast which kept you going for the day. Highly recommend this hotel. 230125,woops,01/07/2007,Would use this hotel again Just back from a 3 night break in Amsterdam. The Victoria Hotel is in an excellent location right in the centre.When we arrived at 2.30 our room wasn't ready but they did offer us a free drink from the bar and told us to return in an hour. We didn't take the up on the offer instead went out and got some lunch.I had been told by my sister to watch out as the hotel is known to try and over charge and low and behold when we returned to check in they were overcharging us by 30 euro for each night the receptionist made a call and sorted it out.Wasn't very impressed with the room; we booked a superior room and requested a canal view. The room we got was small and looked out on other rooms. 230125,FlipperGirl,01/04/2007,Satisfied This was my first trip to Amsterdam and my BF's second and he returned to this hotel b/c of the location; service; and overall quality being good. I was a bit apprehensive after seeing the reviews on this site; but I was very happy with our stay here.First things first; the room was very decent sized; especially after two weeks in quainter locations throughout Germany and Austria. The bed was two twins pushed together; but they offered to set it up nicer; but we declined (it was the only room available when we checked in). The closet was large; nice desk space; small table; chairs; bed comfy enough (much more comfortable than those in the German hotels we stayed); TV with cable; decent shower pressure; hair dryer; wet bar; and clean enough tile/grout/counters/carpeting. Our room looked straight out to the Centraal train station and the noise wasn't that bad. We had central heating and air system; which was great to have!I was never really annoyed with anything about our room; which is odd b/c i usually find something to nitpick at a hotel.We found the hotel staff to be one of the BEST features of the hotel. From the front desk; to the concierge; to even employees in the hall -- they must make it a point to treat guests as -- well -- guests. The concierge and bellmen desk guys were so nice and helpful; super friendly; and always greeted us when we came in. I was honestly impressed with the service here; which adds to my overall impression of the hotel itself. We tried to eat at the restaurant one night; but i'm not fond of red meats and fishes (other than warm water hawaiian fish; yes i'm a snob). We did order room service one night; looking for some junk food; and it was fine. The prices seemed typical in Euros for a 3-4 star hotel chain (i.e. a bit overpriced b/c of hotel overhead like in the States). There are two nice bars; one in the lobby; and one as part of the restaurant; to hang out. We ate one night at the nearby Sea Palace; a floating Chinese restaurant. We have tons of great (and BAD) Chinese restaurants here and found this place to be very good; but VERY overpriced; however; excellent ambience and service.The location couldn't be more perfect for exploring Amsterdam. You are right at the Damrak and across the street from the Centraal train station; Dam square is close; and many other sites in this easy to explore and walk around city. There are many places to eat; shop; and be a tourist very close by (Sex Museum; red light district; etc.). We never tried the public transport; b/c walking was easy and fun; but it was very crowded with people from all walks of life...a very cosmopolitan city.I would stay here again if traveling to Amsterdam. 230125,style85,12/31/2006,xmas break in Amsterdam Just come back from an Excellent Xmas Holiday break in Amsterdam with DFDS and Victoria Hotel.Sea crossing was good we had the calm bit...The Hotel was excellent; room perfect. Had a nice swim in the leisure pool. Staff excellent full marks to them all working on Xmas day. Breakfast was all included for us and was truly wonderful wish we had it at home.We were pleased that the trams and water bus ran on Xmas day and Boxing day. Big shops closed but plenty of independents open. Lots of places to eat a Xmas meal ( non traditional).We would recommend Los Latinos Damrak 32 if you like qulity steaks and peppper sauces. Lots of cafe open both days. The De Rozenboom rozenboomsteeg 6 serves very nice soup and coffee.Take your skates and have a spin round the ice pool by the van Gogh museum.Cant wait to go again 230125,Wasteswan,11/22/2006,Our Weekend in Amsterdam November 3rd 2006 Victoria Hotel; 1-5 Damrak; Amsterdam.Excellant location; clean room though a little on the small side. Did'nt eat at the hotel as there were numerous resturants in the area. Did leave credit card details with reception just in case! Would not recommend this as a charge has been applied to my card when no services were used; on telephoning the finance dept at hotel on my return they said it was most probably for breakfast; I explained that neither my husband or I had anything they promised to look into the matter and ring back; I am still waiting for a return call! I would use the hotel again if I ever return to Amsterdam (without giving credit card details). Amsterdam is a strange mixture of seedy and cultural; as long as you are aware of the area's to see or not; it's not a problem and the public transport is superb we enjoyed our weekend (it was a surprise birthday/anniversary present for my husband; we had a laugh) 230125,Doodsis,11/16/2006,Lovely Hotel Just come back from Amsterdam and had a Brilliant time.We stayed at the hotel 3 nights and i thought it was lovely..... not that we saw much of it as we were out all day and all night.I would reccomend for sure! 230125,Jennybee,11/12/2006,Perfect Location ! We spent 4 nights in the Victoria Hotel - Amsterdam in October.Ideal location. When we arrived at the train station from Schipol Airport the hotel was directly across the road - could'nt be any nearer! All main attractions are within walking distance.Hotel was lovely. Nice Bar and restaurant and not overly priced. Rooms were comfortable; quite large in size with all the modern amenities. Interior was a little old fashioned and could do with a makeover but room was cleaned every day with fresh linen etc. If I had to pick out some negatives points on the hotel- the rooms were very warm especially at night-their heating system was operating throughout the night and we had to put on the air conditioning one night as it was so stuffy. Beds were very soft for those who have back problems! Prices in the hotel were similar to any european city. Staff were friendly and very co-operative. A definite thumbs up in my opinion. 230125,BSGB,11/07/2006,A bit disappointing We stayed two nights at this hotel. The room was satisfactory but a bit disappointing (small bathroom). The additional expenses for this hotel are high and should be advertised in advance. For example; wiFi access is avaialable but we were quoted 22 euro for 24 hours! The pictures for the pool shown on the internet are better than reality. The location is central especially if you want to be close to the train station. Most of the staff try hard to please. This hotel is quite OK but I would consider looking for something else next time; mainly due to the extra charges. 230125,Copperlady,11/06/2006,Fantastic without a doubt I have stayed in Amsterdam before and could not get accomodation at the last hotel I stayed in; so after alot of looking for suitable hotels for locations and price and viewing the reviews on this website I booked the Victoria Hotel.I had a fantastic time at this hotel; the staff were very friendly; it is a very clean; and warm hotel.The food is great and it is well located.So over all it was a great experience and I am already looking at pricing to go back there again next year. 230125,williamtwo,10/31/2006,Awesome location for first timers 230125,konatraveller,10/25/2006,Very nice place We have just returned from a 4 night anniversary trip to the Victoria hotel Amsterdam. There is no scaffolding or any other evidence of re-decorating. We were greeted by the very friendly staff and found our way through the swish hotel to our room. Everywhere was clean and sparkling and very modern looking. The room was nice and spacious (268) ; chairs and tables; desk; wardrobe and well stocked mini bar. The bed was very comfortable and even had duvets with lovely soft covers rather than blankets and sheets! Easily pleased!! The window looked out onto a small back street which did become a little noisy when people started to roll home around 2-3a.m or in the morning when the road sweepers came but it was fine with the window shut; and I did notice that we had air con although we didn't use it. The bathroom was fine; clean and well equipped and the shower nearly knocked us out it was so powerful ! We ate in the restaurant on one night when we were to tired to walk any further. The surroundings were lovely; with some great modern art on the walls and the staff were very polite and attentive. We had a 3 course meal each which was great and very reasonable at around 70 euros with drinks. We didn't have breakfast at the hotel which was expensive at 20 euros; instead we just tried a different cafe each morning around the local area. The cafes towards Haarlem st were better than the ones on Damrak. Having read the previous reviews of this hotel I would say that now all the decorations have been completed this hotel is up to its 4 star status.It was clean and modern with very helpful;proffessional staff. The location is great too; near the station and other landmarks and if you get lost around Amsterdam at least you only have to follow the signs back to Central station!! Used hotel.nl to book this hotel with a great discount rate. 230125,BarbaraAndy,10/23/2006,A safe haven at Victoria Hotel Typical street 230125,Anothermember,10/18/2006,Excellent location I booked this hotel via an online hotel website (unfortunately forget which one) and got an excellent deal. Location is superb if you want to break up a long journey with a stop over in Amsterdam. Central and literally across the road from the train station. The room service food quality was quite bad though but service itself was prompt and friendly. Reception staff very helpful and really do bend over backwards for clients. All in all had a lovely stay at this hotel. Would definately recommend it. 230125,silverghost99,10/13/2006,Expensive After reading mixed reviews I decided to stay here anyway. Partly because of the location; and partly because of the leisure facilities. I booked my room direct with the hotel and did pay and extortionate 390 euros per night. This was for an executive suite. MY first impression was the very friendly hotel staff. I walked in my room and was pleasantly suprised by the very large and well appointed room. I was quite happy.The following moring I decided to take half an hour in the sauna. Shocked to find a 9 euro charge to use it. Not only that 11euros an hour for the gym.After returning to my room after the first day i found the housekeeping very poor. The bed looked like it had be straightened as opposed to made. Bathroom had not at all been cleaned. and there was a glass that i had used still on the worktop. This stayed there for the whole 3 days.The second day the bed was infact changed (had spilt juice on the pillow) altho the cover was left in a heap on the sofa.Also lots of earyl moring noise for building work outside.Great location for centre of amsterdam.Excellent reception stafff.Poor house keeping.Good breakfast (20 euros though) 230125,rosiegra,10/02/2006,No complaints We stayed from 22 to 25 September - two adults and one child for 拢327 prepaid. Did not have breakfast owing to the price but there are lots of places to eat. The room was very nice and the staff were very friendly. In all we had a very enjoyable stay and would return. My husband left his door keys in the room and the hotel forwarded them registered post. The location is great for trains and canal boats. 230125,smjak02,09/28/2006,good for the price Stayed for the nights for a total of 300e prepaid; good value at this price.Location easy. Receptionist polite although under great pressure as hotel was full. Didnt eat in hotel. Room in wing needed sprucing up but other wise fine. Quiet for Amsterdam. Some of the common areas in the wing need sprucing up too.Pool not a common facility in Amsterdam.Stayed here before and will again but depends on price here and elsewhere. 230125,L66,09/19/2006,Fantastic Have just returned from a 2 night stay at this hotel - 9 girls celebrating a 40th birthday - and I have to say the hotel was fantasitc. We all agree that the staff were out of this world - helpful; polite; friendly and extremely accomodating; giving hints and tips of where to go to sightsee and eat etc. Its location is second to non - right opposite the station and Amsterdam with its may attractions on your doorstep. The rooms were clean and comfortable and all ready - even for one of our party who arrived early from Seattle and needed a little sleep/relax before starting our celebrations. Would recommend it to anyone and would defiitely return without a doubt. 230125,SMITHJW,09/13/2006,Avoid - rip off What a rip offStayed here during the IBC as one of only a few places left in town and didnt they know it!Rack rate euro 315 charged euro 390+tax because we can!Food awfulService awfulRoom whilst on 7th floor of garden wing still noisy; dirty; small double bed - glad not two of us. Grubby bathroom; overpriced minibar.Beware mosquitos from the canal out front!Really bad experience - stayed in many better 2* places than thisFront of house looks ok but behind the scenes is disguistingDO NOT STAY HERE - many better places 230125,StHR,09/13/2006,3 star hotel at 4 star prices I am working short-term in Amsterdam and my company booked the Victoria for my latest visit. Prices were high (200+ euros). The location is a mixed blessing. It is very close to the main station so getting trams/trains is very easy; but it is not a pretty area.The reception looked elegant and the staff were polite. The first thing I noticed about my room was the smell. The window had been left open presumably to reduce the impact of the mouldy aroma. The furnishings were drab and the lighting was dim. I was disappointed to find that the gym was not included in the price. The tv was primed for pay channels (films and porn) and it took an age to work out how to find normal programmes. The bathroom stank of mould and there was no ventilation so mirrors steamed-up as soon as the hot tap was turned on. I skipped breakfast - even though my company pays I think 20 euros is a ridiculous price.This was my third Amsterdam hotel and I would rate it well below the other two (Radisson SAS and Sofitel). I would rate it 3 star at best. 230125,yoyon,09/06/2006,Beautiful hotel; helpful staff We had a brilliant stay at the Victoria hotel. I was 6 months pregnant at the time and the staff did everything to help me if I needed anything. It is very convenient if you come in by train from the Airport as it is only 5 min walk from the main station and very close to the centre of Amsterdam. We got upgraded to a beutiful suite by the lovely staff and we only paid 130EUR per night. Bath shower; sofa; worktable; two TV's the biggest bed I have ever seen. Make sure you ask for a room at the back though as it might get a bit noicy out the front with the traffic. I highly recommend this hotel. 230125,Marese,09/04/2006,Perfect Location Just returned from staying at the Victoria for 3 nights! first thing to say; is - perfect location! Most people travel from the airport by train to central station. As soon as you walk out of the station you can see your hotel. Arrived very early - 9am; so our room wasn't ready. First impression is the lobby and bar; which are really nice. We took a walk around; and returned at 12 on the off-chance that our room might be ready; and it was! Booked a queen room; bed was massive; but the room was quite small.. Very little wardrobe space; and no view at all (brick wall!); bathroom was also tiny. However; was very clean; and housekeeping were fine; room was always made up when we returned each evening. As four star hotels go; it is definitely not; purely because of the size of the room; and everything was quite basic.. Didn't have breakfast at all; far too pricey compared to what you can pay in cafes right beside you. I would stay here again; but not at the price we paid 550 euro for two of us; far too expensive for what is really a 3 star hotel! 230125,petrol1967,08/29/2006,Great Location nice Hotel Arrived 26th Aug (UK Bank holiday weekend) for 2 nights. Hotel appeared to be busy. Arrived at reception at 10am; well before check in. We have stayed there before and the receptionist noticed this and said welcome back which was a nice touch; she asked us if we wanted to stay in the same room as we had before so we did. Had a walk around and returned to see if the room was ready at 1pm; which it was.Nice large room with great power shower. I have no problems with the hotel for the times I ve stayed there.Will be staying again; in the near future. 230125,VKDiver,08/26/2006,Excellent location; shame about housekeeping! On arrival from the train station we could see the hotel; it has an excellent location. First impression was good and the lobby was modern and clean. On check in the room was ready; which we thought was great as it was just after 12 noon. Got to the room and it was a smoking room and twin; when I had asked for a non smoking room and queen bed. We were given a new room; which was nice; modern and the bed was massive!! We stayed for 3 nights and house keeping were poor; we got back to our room and the bins had not been emptied; the sides were not wiped down and the sheets not clean. We complained and someone came straight away. The swimming pool is small; we didnt have breakfast though they charged us for it!The bar was excellent; the staff were lovely and the prices were ok. It was a pleasant stay though we will not be staying there again. 230125,salgram,08/18/2006,Good stay We were only staying one night in Amsterdam and had not previously pre booked. The reception staff were friendly and helpful and we were allocated a 3 bed room for myself husband and teenage daughter at a reasonable rate. The room was large and very comfortable- the beds particulary. The shower was powerful and the bathroom was very clean. The only problems we had were ventilation in the bathroom( but steamy) and the safe was broken. There was a smell of smoke in the corridor but not in the room- the hotel will fine anyone who smokes in a non- smoking room . My daughter is fussy - typical teenager and she was very happy. It was nice and close to everything and we found somewhere to go for breakfast easily in the morning. 230125,shoebedo,08/17/2006,great location i was impressed with the location; just across the road from the station; the lobby was very nice and our room was pleasent; we enjoyed the swimming pool although was unable to get booked in for a massage.the only downsides were the bed was very saggy and we kept roling into each other ; we did complain and get moved to a exuactive room on our last night but it stank of smoke! also the breakfast is very expensive; go outside the hotel insteadoverall i enjoyed my stay but may try somewhere differnet next time 230125,walana,08/15/2006,Great hotel This was a great hotel with a superb location; beautiful interior and great facilities; even if they are a little pricey. The service was consistent and professional and the rooms were lovely. Nice big bath and great room servicehousekeeping services also. Overpriced breakfast (20euro) so skip it and eat elsewhere; lots of restaurants and cafes nearby. One of the best I've been to recently. 230125,SYDYYZ,08/01/2006,Worst 4 star hotel ever!!!! We've booked this hotel through Priceline for $120USD/night. It was the worst 4 star hotel we've ever stayed at and won through Priceline. We asked for a newly refurbished room and were initially given a non-smoking room facing the station but the room smelled strongly of cigarette smoke. The furniture and decor also do not match a refurbished room. We asked for a room change and were then given a second re-furbished room in the Garden Wing which was as shabby as the first but smaller but at least with no cigarette smell. We had an afternoon nap and when we woke up at 6pm; most of the lights did not work and the TV stop working as well. We rang the front desk and they said they will send someone up to fix it. We told them we will be going out to dinner but the repairman is free to come in.When we returned from dinner at 10pm; the lights and TV were not fixed. We rang the front desk again and they did not apologise that no one came earlier and again said they will send someone to fix the problem. An hour later there was still no repairman and when we rang the front desk; the receptionist was annoyed and came up to have a look himself. In the end; it was just a blown fuse in their electricity box and it took less than 2 min to fix but customer service is definitely lacking. The only saving grace for this hotel is its location which is directly across the road from Centraal Station.The lobby is completely refurbished and looks smart but the rooms are by no means smart! They are supposed to be refurbished but really that refurbishment must have been 10 years ago!!!We have stayed in many 4 star hotels in the world - some of which are through Priceline - and this is definitely the worst hotel of the lot. It is at best a 3 star standard; even with their so-called refurbishment!I will not stayed in this hotel again and will not bid a 4 star hotel in Amsterdam through Priceline unless they downgrade the rating system of this hotel to a 3 star. 230125,chk6499,07/27/2006,Good stay I won this hotel through Priceline for 134USD plus tax a night. The hotel just changed hands and has been completely renovated so the old reviews do not apply. I though the hotel itself was very nice. I asked for a bedroom facing the train station and they upgraded me to a executive room for free. It was very big and had US and European outlets. The train station is right in front of the hotel; which is nice. However at night the area around the train station is a bit shady. I didn't really feel unsafe but it wasn't that great. Next time I might go to the museum district but for the price this hotel was great. I would go back to this hotel if it were less than 200USD. Overall good stay! . 230125,pemtca,07/24/2006,Above average I won this hotel on priceline for just under 鈧?00 a night including taxes etc.; and was quite worried after reading some of the reviews on this site. However; I was very pleased with the hotel. The staff were exceptionally friendly; our room on the first floor (smoking floor) wasn't huge; but was very comfortable; and looked to have been fairly recently decorated. The bathroom was a good size; and water pressure in the shower was excellent. Breakfast was a little expensive at 鈧?0 per person; but there are plenty of places nearby for a good breakfast; and a cup of coffee at the bar was outrageously expensive at over 鈧?; however the food available at the bar was very good valueGood points: Location; clean; bright room; airconditioning; friendly helpful staffBad points: Expensive breakfast coffee at the bar 230125,mabilu,07/21/2006,would stay here again we arrived at the hotel and the lobby has now been finished and it looks fab. The rooms was quite small but then again when you go to amsterdam you don't spend much time in your room anyway! the bathroom was also small but the shower was fab and the place was clean.the only thing i could say that needed doing was a handle had come off one of the draws so you couldn't use it and as storage space was limited that didn't really help. I would stay at this hotel again but only if i could get it for the same rate we paid (120 euro) the hotel prices start at 300 euro and i would not pay that - it isn't worth it. but for a nice hotel and fab location i would stay there again 230125,RainyfromManage,07/20/2006,Definitely not again! My sister and I booked two rooms at the Victoria hotel. Our rate was 110 Euro which was a bargain; however...you get what you pay for. The hotel like many have already said is under refurbishment. The lobby had ladders; wires; and lots of debris (trash) all over it. The rooms were extremely dirty. The carpeting had stains all over it in the hallways as well as in both the rooms. The bathroom had great water pressure; but again; was disgusting. There was mold all over the walls of the bathroom and the tile needed a very good cleaning. (I was in a room that was redone 2 years ago the front desk told me) The beds werre lumpy and the bedding was again in need of some extra laundering. Even the lampshades of the bedside lamps needed to be replaced! The conceirge was useless that we spoke with and gave us wrong info on two occassions. This is my fourth visit to Amsterdam in 5 months and I would not even think to stay here again nor would I recommend it it anybody. Check out the Pulitzer( a fabulous stay); the Novotel (if you don't mind getting on the tram for 20 minutes). 230125,tina017,07/04/2006,Nothing Special We stayed at the Victoria hotel for a weekend for a friend's 40th birthday. No doubt the hotel is in an amazing location if visiting for a weekend. The staff were very friendly and the concierge helped with directions and places to go on the first night we arrived. The rooms however were not up to four star standard. I know some reviews mentioned renovations but our rooms did not reflect this - the carpet was worn so too was the furniture - the beds were old and uncomfortable and there was mould in the bathroom. Apart from the mould the room was clean. We did not eat breakfast - there are plenty of places just outside the hotel that serve breakfast till late and 20 euros is pretty steep!We got a deal on Expedia so paid about 拢100 per room per night - for the state of the room it is overpriced even at our discount rate. If I visited again I would stay outside of the centre - the hotels are better value and Amnsterdam is not a big place and most places can be travelled to by foot. 230125,maria62,07/03/2006,Mmmmm ok Stayed at the Victoria for a long weekend. Our room was overlooking the station and was very noisy. Check in was fine with the staff very polite and helpful. Room was quite small but had everything we needed. The room was clean and tidy but was in need of serious upgrading. The hotel is well placed and just a short distance from most tourist attractions walking;by tram or by canal boat. would I stay in this hotel again... only if I couldn't find any other hotel in the same price range ; not that it was bad just not worth the 拢130.00. Not quite 4* maybe more of a 3*(just)Good points:location.nice comfortable bedsnice and cleanBad points:noise level in rooms at the front.small(ish) roomsoverpricedOverall a nice hotel that needs upgrading; if your looking for just somewhere to lay your head after a long days sightseeing with everything on the doorstep the Victoria is for you. 230125,ATripAdvisorMember,06/27/2006,Great location; Big price; Small rooms Location; location; location... When myself and my friend walked out of the centraal station the Victoria hotel was one of the first sights we saw. The location of this hotel is excellent; very central to all the main tourist attractions. Amsterdam is an expensive city depending on where you choose to eat and drink. Around the red light district; beside the hotel and at Dam square you can expect to pay over the top prices for your drink and (often) bad food. If you turn left when exiting the hotel you can expect to find a prettier; quieter; more picturesque side of Amsterdam with nicer cafes; bars and restaurants offering more reasonable prices for better food and drink. The hotel ifself is nice; typically 4 star from its exterior and interior. The 2 bars are pleasant and the lobby and reception live up to its rating. The bedrooms are clean but small. Very small for the price we had to pay. The room was at the back of the hotel and the view was of another room 2 metres opposite. The room was very stuffy and we had to have the air conditioning on 24/7; the weather was under 20c for the time of our stay so it wasnt particularly warm outside. So there are pros and cons to staying at the victoria hotel. While the location is superb the rooms are far too small for the price we had to pay and the next time i go to Amsterdam i would be more likely to choose a hotel further away from the red light district and the tourist trap around centraal station. Plus there are many better things to spend your money on in Amsterdam; enjoy! 230125,ATripAdvisorMember,06/21/2006,The Victoria is fit for a Queen Great hotel and in an excellent location. The hotel is near completion of its massive refurbishment and the room I was staying in was clean; quiet and contemporary. I advise a room to the back of the hotel as it is very quiet and you could hear a pin drop. The breakfast was a bit on the high side for 20 Euros; however there are plenty of other places within walking distance which offer cheaper alternatives. The great thing about this hotel is it is directly opposite Central station which is a huge plus point if you are passing through with heavy bags or are coming from the Airport. In my opinion the customer service is second to none in this hotel and the staff were very courteous and were always available to help when needed. I would stay there again even although it was a little expensive; but there again Amsterdam is an expensive city to visit at the best of times. The car parking in Amsterdam is expensive; so if you are taking a car expect to pay in the region of 40 Euros for 24hr parking. However; The Vicotria will give its hotel guests a 10% coupon off P1 parking rates directly across from the hotel which saves a little money. Ask at the front desk for the coupon and they will be happy to give you this.On the Whole I'm satisfied with the Victoria hotel more so for the lovely staff that work there and the efforts they make to make sure you have a pleasant stay. One final point; many people complain about the renovation work being done; however this is for the benefit of all future visitors to the hotel; which shows the hotel is investing in the visitors welfare to ensure they have a pleaseant stay. This is one of the reasons I shall return to this hotel if I ever visit Amsterdam again.Hope this review helps. 230125,holidaygirl01,06/18/2006,Excellent Hotel in a fantastic location We stayed at the Victoria hotel for 3 nights and had a fantastic time. We arrived at the hotel very early and checked in but unfortunately our room was not ready. Not a problem we left our luggage with the concierge. When we returned later the key was ready for us at reception and the concierge provided us with some useful information (maps and leaflets) and delivered the luggage promptly to the room. The staff are all very friendly and helpful.The room was spacious clean and well equipped (kettle; minibar etc); we were in the garden wing; and the room was very light there was no view but the room was very quiet considering how close we were to a busy intersection. The beds were very comfortable.As for breakfast we cannot comment. We thought that 20 euros was expensive and found a very nice bakery on a side street very close to the hotel where we had fresh coffee and croissants for 9 euros.The next time I鈥檓 in Amsterdam I will be booking this hotel. It is in a fantastic location; opposite central station close to Dam square and all the attractions. 230125,ATripAdvisorMember,06/14/2006,Great hotel; friendly staff I have just returned from spending 4 days at the Victoria Hotel. The hotel is in a great location opposite Central Station. After reading some previous reviews I was somewhat anxious but I couldn't have been more wrong. The only problem that we encountered was that my father who is in a wheel chair accompanied us on our trip. We had booked a disabled room for him and asked for a newly refurbished room for ourselves. On arrival we were met with 6 stairs at the main entrance. Unfortunately there was no disabled lift for my father's wheelchair but the staff at the front desk and concierge said there was no problem and were only too willing to carry the wheelchair up the stairs. When I booked I was told there was access to the hotel for a wheel chair. Apparently a disabled lift is on order but has not arrived yet. They hope to receive this in the coming months. Our rooms were large; newly refurbished and very quiet (to the back of the hotel). The beds were comfortable and the place was spotless. Tried the 20 euro breakfast but would not say this was worth the money. Go along to the 6 euro cafe along the road (as mentioned previously). Hotel does not have parking but the hotel can give you a 10% off parking ticket if you park at the P1 Parking across the road beside the water. 38 euros for 24 hours. One small point; hotel is undergoing renovation in stages. One wing fully completed with a brand new bar on the ground floor. Noise was minimal.In all would stay there again. My rates for my stay were 拢130 per night. (I felt expensive) but it was a good location; clean so can't really grumble. Hope this helps; we are fussy and enjoyed our stay! 230125,ATripAdvisorMember,05/30/2006,Value for money Victoria Great value for money if you book through expedia. The reception staff were very accomodating when we wanted to change our smoking room for a non smoking room. We found a fantastic cafe 5 doors down from the hotel which only charges 6 euros for a full English breakfast which is a lot better than the 20 euros the hotel charges. The only complaint I have is that I think the mattresses are in need of replacing otherwise the hotel lives up to its 4 star rating. It's in a superb location with immediate access to the train station. 230125,ATripAdvisorMember,05/12/2006,Good location only - Poor value otherwise On arrival at the hotel for our 10 day stay... the staff were very friendly and had booked my Aunt and I into a room with a double bed! This was changed immediately to an apparently refurbished room; although this was not the case. The beds were extremely uncomfortable; our hairdryer did not work and the bathroom was completely empty apart from two small towels. The hotel was very poor value all round for the amount that we paid for the 10 day stay. The worse was to come... lots of unknown charges were put on our bill including breakfasts we did't have. The staff did not know how to split a bill in two and charge 2 cards! We walked away - after 45 minutes feeling very confused and unhappy with no receipts or signitures which they said they could not supply us with! When we returned home and checked our credit cards; they had taken huge sums from our cards. Our cards were frozen and to-date we have sent around 100 emails trying to get our money back. They have refunded some money; all of which are made-up amounts and we are still waiting for more. After staying at the hotel from 31st March this dispute is still on-going. Aprart from all of the above the hotel is in a perfect location. I visit Amsterdam at least 2-3 times a year - we couldn't stay in the hotel we normally stay at because of a convention; but we would never stay in the Victoria again unless it was a stop-over for 1 night and paying cash. 230125,ATripAdvisorMember,05/02/2006,Queens Day Weekend View from Room 103 230125,ATripAdvisorMember,05/02/2006,Couldn't Fault It Just back on 29th April from a girly few days away to celebrate the big 40!!! It is straight across from the train station which saved our feet and even though we arrived early rooms were ready; but instead of 2 twin rooms they were doubles; when we pointed this out we were given new rooms straight away and a free drink voucher for the hotel bar - big mistake as 7 bottles of wine later (after going to cafe cobalt for lunch - lovely) we staggered back to the rooms on the 4th floor; to get ready to hit the town; our rooms had been reburbished and were spotless; pristine sheets and quilts; the bathroom was also spotless and the shower nearly blew me into last week - nice and powerful - I also requested an iron which arrived in 5 minutes - unheard of; and it remained in our room for the duration of our stay. The staff were sooo friendly and nothing was too much for them. The hotel is so central for everything - good food; bars and the Red Light District and other interesting places are so easy to get to by foot. We had a ball and will definately stay here again; cannot comment on breakfasts as funnily enough we never made it up in time! 230125,donatravel,05/02/2006,Great Hotel and Location Just returned from Europe and my husband and I stayed at the Victoria hotel. I thought it was great after reading all the reviews I almost cancelled but we were going on a River cruise for 9 nights and we were only staying at the Victoria for 1 night. I thought it was great. I asked for a newly renovated room and got it. There were two workman on the floor painting walls but no big deal our room was very large and faced the water and train station so a great view. Bathroom was also larger and our window opened so that was nice when closed I couldn't hear street below. The people that worked at front desk and bell desk were very nice and helpful. Didn't eat breakfast so can't tell you about that.. Everything was within walking distance; Red light district was within walking. You can't miss that what a tourist attaction!! The girls are so pretty don't know why they have to work there .. I wouldn't be afraid to go just ask for the room you want.. 230125,ATripAdvisorMember,04/24/2006,Poor value; run-down; breakfast is not great value. Staff were friendly just don't ask them for a restaurant recommendation; they gave us some very bad choices; obviously some staff were on kick backs from some of the local restaurants. The room are very quiet and clean; but they were run-down. We stayed in the green wing; where the carpet and furniture in the room was very worn. Breakfast was very poor and certainly is not good value for money; I'd recommend that you avoid it altogether and get it in a local cafe. 230125,joanne27,04/21/2006,Recommended We stayed there at Easter. Had 2 rooms on 2nd floor of Garden Wing. Both rooms were clean;spacious and quiet. The hotel was full and the few times we went to the bar it was very busy-a bit too small for a hotel of that size. We did not eat breakfast in the hotel as it was 20E per person-which would have been a crazy 100E each day for us. There are plenty of cafes around where they serve breakfast for around 8E. Mu husband ate breakfast in the hotel as he was there for a conference and rated it as average.The pool is free but the sauna;steam room and gym are extra-which I don't agree with.The staff are all friendly-especially the Concierge's who will recommend restaurants;attractions etc.The hotel is very convenient-right opposite the station; canal boat trip and about 5 mins from Dam Square; 15 mins from Anne Frank's house.Be aware that it is a very busy area-a bit like Piccadilly Circus! Once in the hotel though you will find peace and quiet.Overall I would recommend this hotel. 230125,ATripAdvisorMember,04/12/2006,Would stay there again "Garden View" from the window 230125,carolmathers,04/10/2006,great weekend have just spend 2 nights here and was a bit apprehensive after reading some of the reviews but we had no problems.as far as i could see the hotel was spotless.ok there was renovations going on and we were wakened at 8am on saturday morning by workmen outside our room (414)but we laughed this off.the bedroom was clean and comfortable and although the bathroom was small it had a really powerful shower.would go back. 230125,BowmontWanderer,04/09/2006,Handy location for rail travellers Good value late deal obtained for single night on outward journey to Den Bosch by rail( rate reciprocated by hotel for return journey). Good clean rooms and interior.Staff very helpful in that we asked for and received a room with a view of the central station. Location ideal for rail travellers. 230125,norgate,03/24/2006,third business visit This hotel is in a brilliant location just opposite the tram and train station so easy to access the city either by day or night. Have stayed here 4 times on business but would say the location is brill. The hotel bedrooms are a little lacking in decor but every thing else makes up for it. Not quite 4 star more 3 star but would stay again. 230125,Hackers1972,03/08/2006,Dark Ages The nice grande entrance is deceiving. We stayed on the 7th floor and got a room which was a throwback to the 70's. Ok; it was clean i suppose but is definately not worth a 4 star rating. Luckily; the outside renovations didn't cover our window and we'd a great view over Centraal Station. Breakfast was a bit extortionate so we opted for a local cafe which was more reasonable. What cheesed me off the most; apart from the awful room and people off their heads for three hours in the adjoining room (no soundproofing) was that at the end; when checking out; the receptionist; on realising we had not spent any extra money in the hotel; suddenly decided we had not been charged the correct room rate over the internet and that we owed a further 30 Euros or so. Needless to say she was told; politely; where to go! Anyway; this is not 4 star; the corridors were better than the rooms. I wouldn't go back; i'm afraid!! 230125,ATripAdvisorMember,03/05/2006,Loved this hotel After reading some reviews of this hotel I was a bit dubious at staying here. But please dont be. My boyfriend and myself stayed for 2 nights at the beginning of March and were considering staying an extra night as the room was fab. We had an executive suite with a balcony overlooking Centraal Sation. The room was huge and vey clean. The bathroom is a bit small; but the bath and shower are a decent size. The restorations are nothing to worry about; and we never heard any workmen early in the morning. The location is excerllent and within walking disance of all the major pleins. Staff were very friendly and spoke very good English. There is a charge if you want to use some of the faciliies (ie Gym; Sauna) however; the use of the pool is free. The bar is nice for a quiet chat; however; we prefered to stop off a their brasserie (which is open to the public) for a coffee or a beer. I would definatley recommend this hotel; and shall be returning. 230125,ATripAdvisorMember,02/28/2006,Great location; fine hotel Just returned from a two night stay 19th and 20th Feb 2006 from this hotel. we went with a group of friends and had slightly mixed expectations prior to arrival from reading some of the reviews.We had a fantastic time; OK we had no view either because of the renovation work but does it matter when your asleep!Don't be put off by bad reviews of this hotel; it is perfectly accepatable. The staff couldn't have been more helpful. It truly is in a superb location with easy access to trains; trams;buses; canal trips and all the other usual attractions this city has to offer.If we ever go back to Amsterdam; this is where we will stay. 230125,JaneCoDown,02/15/2006,Avoid at all costs I choose this hotel because of the location; near the train station as I had'nt visited Amsterdam before. The hotel is very deceiving; it has a very grand entrance and reception area.I booked a Superior room; well I would not have liked to see a Standard one. The room was so small; enough for a double bed and a chest of drawers that I banged my legs against getting past; the carpet was all mould around the sides; the bathroom was so small; only fit for children; and it stank to high heaven. There was no view from the room as renovations are underway and the window was covered with plastic sheeting. This is supposed to be a four star hotel; no way; more like two star and even thats being generous.There are many other hotels around the corner; so don't just book for the location. 230125,ATripAdvisorMember,02/11/2006,Never again We checked into the Victoria Hotel for a one night stay expecting a 4 Star experience. First off; the hotel is undergoing massive renovations; lots of it is currently under exterior sheeting while interior court rooms are covered in scaffolding; complete with construction racket. Those were the only non-smoking rooms available. We instead chose the Garden Terrace area; supposedly with the most up to date rooms. Ours was by no possible stretch of the imagination a 4 star room. Possibly a 2 star but that's being generous. The carpet hadn't been cleaned in years. The room was small and unattractive and the quite old bed/mattress had a sizable valley down the middle. The room was hot and airless even though the heat was off and we opened the window (letting in all the train station noise) and ran the fan. Internet service was an additional 20 Euros; as was the breakfast. We chose instead the smoke-scented cafe; only because it was blowing snow outside. O; and the concierge recommended a restaurant that we discovered had an attached sauna and absolutely wreaked stale bathsteam. Really avoid this place at all costs. 230125,RJKHawaii,02/04/2006,Not Recommended This older hotel by the train station has not been well-maintained; and my room in particular was disgustingly dirty; with human hair all over the floor; stains on the carpet; and a filthy bathroom that had to be cleaned again immediately upon my arrival. Also; the window was broken and would not shut properly; which would make it easy for someone to break into the room (a real danger in Amsterdam; particularly where this hotel is located). When I complained the hotel staff I was treated extremely rudely; in response to my complaint a porter told me that I should just leave the hotel and stay somewhere else. To their credit; the management was more responsive and very apologetic for the condition of my room and the rude treatment by their staff. But that does not change the fact that my 1-night stay was awful; I would never stay here again and I would not recommend it to anyone. If you are looking for the convenience of this hotel's location across from the train station; be aware that this is a particularly seedy; dangerous area. In this case it is clear that this hotel's desirable location for travellers allows the hotel to get away with its shabby condition and service. If you want to me near the station but in a safer; better hotel; you should definitely pay a little more to stay at the Renaissance about 1 block away. 230125,tori19,02/03/2006,Generally good value I booked the Hotel Victoria for my friends hen do for 17 girls to stay two nights in January. Generally the hotel was good although when we arrived it was covered in scaffolding. However the hotel reception ensured that none of the executive rooms I had requested would overlook the scaffolding and even gave the bride a room upgrade to a suite. The executive rooms were large and nicely decorated. The leisure facilties were good although the pool was rather small. We didn't have breakfast. The location was ideal if you wanted to be in the thick of it but not the most picturesque area of amsterdam. The only problem was that the Park Plaza website promised the cheapest rates but I later found them cheaper on easytobook online and they would not honour the rate; so I re-booked with easytobook. 230125,isgraves,01/23/2006,3 star thinks its a 4 As a regular business traveller; I am pleased to have stayed here. Great location from the Central Train Station. The rooms were clean; relatively spacious; and well-stocked. Dont pay for a premium view room; as most dont look at anything that spectacular (rooftops; alleyway; or scaffolding). The breakfast downstairs is great except the price. You pay 20 euros for a breakfast buffet. Multiple eateries just round the corner for much less. Staff was friendly and everyone spoke english as expected. There were 3 staff working the front desk everytime I went through the lobby. The room insulation must be adequate as I didnt hear my neigbors at all. If I stay in town again; I would stay here again. The concierge service has good tools to help you in your quest for food; tours; etc. 230125,ATripAdvisorMember,01/23/2006,Put Your Mind At Ease! As I went to write a review on this Hotel; I noticed the previous review and I would like to totally agree with the member from Brighton; Sussex. I have based my review on comments made by him/her.We (3 No Couples) stayed in this hotel; arriving on Thursday morning the 19th of January to Sunday morning the 22nd of January.Similar to the previous review; I had worries about the hotel; after I had seen some of the reviews since our booking last August.When we arrived we had a problem with one of the rooms which seemed much smaller compared to the other two rooms; but this problem was quickly corrected to everyones's satisfaction.The hotel is NOTHING like described some of the negative reviews!! I think some people should have a think about what they have written as a lot of it seems completly unfounded. (I wonder if some other amsterdam hotels have submiited negative reviews to harm this hotels reputation?)Ok yes the buffet breakfast is overpriced; But guess what!! You don't have to eat it! You can go to a place around the corner and have a traditional dutch breakfast for 5Euros! The hotel is clean; Spacious and modern.Staff were extremely friendly! Bar was comfortable and relaxing.Concierge was extremely helpful.Hotel is directly opposite Grand Central Station. Next to everything! Canal busses - Dinner Cruises - Trams - Red Light District; Shopping - etc.......Our rooms views varied (none with scaffolding) but it didn't spoil our stay; because we were not there to look out the window! Yes large parts of the exterior of the hotel is scaffolded out with sheeting; for repair work to the building. This is called renovating and I am sure the quiter months of the year are the best times to do this work.Would stay here again without a doubt! Put your mind at ease! 230125,Brightontravels,01/17/2006,What on EARTH is the problem????? Well we booked and then i saw the reviews and i thought OH MY GOD what have we done.We arrived i was suprised and when i got to the room again suprised!.The hotel is NOTHING like described in the reviews!! I think some people should have a think about what they have written as a lot of it seems completly unfounded.Ok yes the breakfast is overpriced; But guess what!! You don't have to eat it! You can go to a place around the corner and have a traditional dutch breakfast for 5Euros! The hotel is clean; Spacious and modern.Staff were friendly! Room Service was nice! Hotel is slap bang in the middle of town. Next to everything! Had a great view overlooking central station. Would stay here again without a doubt! 230125,ATripAdvisorMember,01/16/2006,Look elsewhere! We booked this hotel as a good deal was available on the internet and the location (bang opposite Central Station) was right. We found out why it was so cheap: it's covered in tarpaulins and scaffolding; and it appeared ours was not one of the rooms that has already been done up. Small; dim; wonky headboard. The breakfast was obscenely overpriced at 20 Euros for a very poor buffet selection; and a mouse scurried across the breakfast room while we were eating. Yes; we did raise these concerns with the management and no; they didn't do anything. Good location and great city; but try another hotel! 230125,JohnUK,12/30/2005,Great location Room 402 230125,ATripAdvisorMember,12/28/2005,did the job have just returned from 5days over christmas in Amsterdam; We stayed at the Victoria Hotel; no problems whatsoever. Room ready 10.30am; nice quite room in garden wing; very clean and of a good size. All staff we met were very helpfull and made our stay very pleasent. Room was cleaned every day; fresh towels; all we wanted. The hotel is in a very convenient location with all Amsterdams attractions on your doorstep; also trams and train station.Would reccommend this hotel to anyone. Very good prices available on www. look around. 230125,germanolatino,12/22/2005,How did they get their 4 *??? For the 220 鈧?(= 260 US$ special internet-rate! without breakfast) I had to pay for 1 night this december (low season) for a single-room (#414) in this hotel actually under renovation; I did not get what I had expected: I even think that in this category the Victoria is the lousiest hotel I've ever stayed at!!! The room was EXTREMELY small with the sterile charm of a hospital-room (decoration inexisting); to sit in the little armchair jammed between the wall and the child-size bed you had to be a contorsionnist; the individual central-heating (BEHIND long curtains!) worked for 5 minutes and in the mini-bathroom you could really freeze to death... The announced trouser-press was not there. A little note on top of the mini-bar said: be advised that we charge 6.50鈧?for a bottle of mineralwater (33cl). But at least the room was clean and the receptionnists were friendly ; though. The location is convenient for those who travel by train; Central Station is in front. The waitresses in the huge breakfast-room werebusy talking and laughing to each other and couldn't care less about the guests... 230125,UltimateRoadWarrior,12/10/2005,Badly Overvalued I really fail to grasp what makes this Hotel attractive. Yes; the location is good; but any hotel in a mile radius from Victoria is in a great location as well. Any location int the centre of Amsterdam is great. Yes; it is also a 4 star hotel; but I've been in 4 star hotels that really offer more value for money. I found the whole Victoria Experience disappointing. I arrived at 10AM to join a meeting at 1PM at the University. Unfortunately the check-in officers wanted me to wait for the official check-in time of 2PM. At 10:00 clock they mentioned to me that there was no room available at all (a clear lie). So I had to upgrade to a larger size; for 50 Euro's. There goes my Expedia offer!The first thing that welcomed me in my oversized room with two TV's was a bottle of water; placed on the table in the room; featuring a price tag of 鈥?6 Euros. That is absurd for flat water! But the bottle neatly summarizes Victoria: they are clearly after your wallet. Wireless internet is the same story: 5 Euro's per 30 minutes (the ticket expires after 30 minutes; irrespective of the use of connection). Note; behind the Hotel; in an alley; is an internet cafe (next to McDonalds) that charges 1.50 euro per hour; including Skype; and you can use the 30 minutes any time during your stay.What do you get in return for all the money you pay? Not a lot to impress me; the interior design is old-fashioned; there was no TV-speaker in my bathroom. The service is poor. The employees have narrow job descriptions; so you see them hanging around a lot. But they cannot really help you when you need them; because the things you ask are mostly not their turf. Checking in and checking out took very long. There are cues at the desk; even at mid-day. The porters are not always in; so it took ten minutes to get my luggage from the designated room. Many rooms are in an annexe; which means a lot of hassle to get into a room. It is not a non-smoking hotel; so smoke welcomes you in the lobby already. I鈥檓 an experienced traveller; but this 4 / 5 star hotel created much more hassle than I expected. The strict but absurd check in time of 2PM (knowing that US travellers arrive in the early morning); the absurd price for wireless; the USSR style service of the staff; the outdated interior design (many shades of brown); their tolerance for smokers 鈥?I urge you to really think twice before visiting this hotel. You can get a lot more bang for your buck at other hotels. 230125,LucyS79,12/07/2005,Great hotel; great location My partner and I visited this hotel on a weekend break; and thoroughly enjoyed our time there. The location is perfect; you can easily walk to the leidesplein and red light district; and the museum district although a bit further is still walkable in about 25 mins. The staff were all extremely helpful and friendly; and the concierge was able to help advise on the best places to visit and routes to take.The room was not very big; but very comfortable and clean.I would thoroughly reccomend this hotel as a base for exploring Amsterdam 230125,ATripAdvisorMember,12/01/2005,Nice Hotel - Great Location My husband and I just spent 5 nights at the Victoria Hotel. The hotel is conveniently located right across from Central Station. We were concerned after reading some of the reviews; but our experience was terrific. The room was large and very clean. The bathroom looked as if it was recently renovated. The staff was terrific. The concierge was extremely helpful and recommended several fantastic restaurants. Overall we were very happy and would stay at the Victoria again. 230125,Frenchbantam,11/18/2005,Great Location...Poor hotel Most people seem to agree that you cannot beat the location of this hotel. It is right across the road from the Central Station and within walking distance to shopping; nightlife etc. However; the hotel itself is overpriced and badly in need of decorating. If you are going to stay there I would suggest that you ask for a room in the new area of the hotel. I; unfortunately; was in the older area which was dirty and in need of complete renovation. The carpets were filthy and all the walls and wooden doors badly needed work. That said; the bed was comfy enough. I was dumbfounded by the wardrobe which gave me only about 10cms of rail to hang my clothes. Not quite sure why you would install something like that. Be careful of the breakfast as it is 20 euros per day if you do not have a BB deal. It is not particulalrly good and better food can be found in one of the cafes nearby.The staff were very friendly and polite and did everything they could to help you. All in all there are much better and cheaper hotels in Amsterdam. 230125,MartineC,11/09/2005,Location good; hotel not 4-star Pro: Convenient location opposite Central Station; within walking distance of everything; staff extremely helpful friendlyCons: Very basic; looks dated; in need of refurbishment. Breakfast expensive @ 鈧?0 per person for a buffet (food not hot). Hotel charges extra for use of gym; sauna steam room; even use of towel !! This is not acceptable in a 4-star hotel - we complained and got a gym session free.Would not recommend this hotel. 230125,sistercath,11/06/2005,nice atmostphere Stayed her Nov 2nd -5th.Small rooms ( but weren't in the room much as out and about)but wonderfully clean and all mod cons.Tried the leisure centre for a swim sauna;the breakfast was really nice with lots of choice.Hotel staff very helpful and recommended very nice Indonisian resturant for evening meal.Everywhere was within easy reach; canal boat tours; Dam Square etc etc...Cannot understand previous comments from Arizona.Just glad I didn't read that first or I may have chosen elsewhere.I am extensive traveller all around the world and I was well pleased with this hotelX 230125,arthouse1,11/02/2005,Not a bad hotel Spent 2 nights at this hotel in late October 2005. The hotel is currently undergoing external refurbishment and is scaffolded and netted to the front. Not sure if this affects any rooms as we were at the back of the hotel with a view of a brick wall.The reception area is smart; the staff courteous and the concierge very attentive and helpful.The location of the hotel is very handy; being opposite Station Centraal. However; it's a bit like staying on London's Oxford Street or Leicester Square - it's incredibly busy with tourists and surrounded by tacky shops. One morning we left the hotel to be greeted by a stag party vomiting just outside the front door. That says more about Amsterdam and the people it attracts generally I guess.We found it best to get away from the 'Centrum' area and head towards the nicer - and quieter - canal areas beyond the old town. It's about a five-minute walk.If it's running at the time of year you visit; a good way to orientate yourself around the city is to take the Canal Bus tours. Hop on / Hop off as you please. Reasonable cost for a max 36 hour pass.Anyway; back to the hotel. We were on the third floor of the older part of the hotel in a fairly large split-level room. The bathroom was on the level of the corridor but the bed was down a steep winding staircase. Quite a nice feature until you need the bathroom at night; in which case it was almost lethal!The room was clean; the TV worked (beware the VERY graphic porn channels which are supposedly 'pay as you go' (ahem) but appear for about five seconds as you skip between channels - not good if you have children)Coffee and tea facilities were OK; but only powdered milk which was dreadful (buy your own; fresh!). Fairly well stocked; but typically over-priced minibar. Electronic safe. Good clothes storage. Air conditioning and heating.We didn't try the hotel bar/restaurant as there are so many eating places around Amsterdam (for an amazing dinner try Brasserie Harkema - simply stunning!)To sum up it's really not that bad a hotel for a first visit to Amsterdam. Having found our way around though; next time we would stay further out in the less touristy areas. 230125,TravelinGirl13,10/31/2005,Eeeeewwww! I really wish I had something nice to say...oh yes; it was really really close (too close) to the train station and the canal tours. Ok; that's it. The rooms were a decent size; but honestly; my dorm room in college was nicer - and it was NOT nice. This place was a dump. Literally my room had a matress with a sheet on it and a couple pillows in the middle of the room. We had a tv; but I honestly didn't want to touch anything in that room - and I'm by NO MEANS a picky person with clenliness. Gross. Please read reviews on tripadvisor. There are a ton of nicer and less expensive places to stay. We did enjoy the canal tour and we went on a trip to Valedam and Marken to see the windmills and cheese factories...bring your wallet. Most of the tours take you from one gift shop to another; but it was still fun. My family and I all had a good times checking out the red light district; too. Thank goodness my brother is 6'7'' otherwise I doubt we would have stayed too long. Ask the concierge for restaurant advice (if you do stay here). Just make sure you are very specific with the food you want because we didn't find a lot of great places to eat when we tried to wing it. 230125,ATripAdvisorMember,10/16/2005,Great location; pity about the view I stayed in the Victoria for 2 nights at the end of October 2005. If you are going to stay in Amsterdam; I am sure you can find better... The positives:Excellent location; you cant miss it from the central stationRooms spacious and cleanThe beds comfortableThe negatives:There is alot of building work going on to the outside of the hotel itself; which not only causes lots of noise; but obstructs any view overlooking the station as there is lots of scaffolding and netting.There is lots of building work going on near the station too; as they are converting the entrance - so the area is noisy and very unattractive.Many problems had checking in; which was not until 3pmThe drinks in the bar were very expensiveOur maid / or whoever cleaned our room after the first night decided to (shall we say) relieve herself of her waste in our toilet - so it smelt.Our TV brokeNo milk for our tea/coffee.Pleasant enough hotel; just go somewhere else!Amsterdam as a city though is lots and lots of fun!!!!!! 230125,Mollita,09/27/2005,Yes! The hotel is much larger than I had thought; and much nicer too. My room was typical size by American standards; and had the usual look and feel; which you will not always find in Europe. The staff was very nice; the room was clean; and I was able to book a single night only; which is very difficult in Amsterdam. I paid about $200 USD. The location was very easy - right across from Centraal Station so you do not need to lug your bags on a tram to the hotel; which can be a pain if you've just arrived and are jet-lagged and disoriented and can't find tram tickets! The location was not great as far as being close to the museums; but that's not a problem as it is a nice walk across town to the museums; or tram. I will stay here again. 230125,ATripAdvisorMember,09/20/2005,Great view; next to central station.. loved it! We stayed in a room upgrade to see the wonderful view. The staff were excellent; and we could go anywhere with central station right across the street. We were there over a week! I can't imagine a complaint. Travelers know they should look over the accommodations before accepting a room.. Sherry and Perry Birger USA 230125,JonPotter,09/04/2005,Well located; pretty average rooms We were in room 421; a small; dim room with view on to an internal courtyard. Basic small but functional bathroom. Hotel's public areas seemed quite nice but overall the hotel was a disappointment. Having said that; the hotel is well situated; right across the road from central station. We much preferred our stay in Amercian Hotel (Leidsekade 97) which cost us about 20 euros more a night a few weeks earlier. 230125,Clive1,08/23/2005,Central Location We stayed at the Victoria on the 19th 20th of August and thought it was very good. The hotel is about 300m from the Central Railway Station and can be seen from the Platforms. The staff were well organised and helpful; and spoke a variety of languages. The rooms were a good size; very clean and very quiet especially considering the location. The food was excellent though a little on the expensive side. From the hotel; you can easily walk to the central shops; bars; restuarants; etc. or catch a tram just outside of the hotel to the main museums. We would definitely stay here again. 230125,lektor,07/27/2005,Mediocre cleaning; mediocre breakfast buffet Was not asked about room preference at check-in and got one stinking with old cigarettes. Happily we were offered a non-smoking room within 30 minutes after we complained. The glasses and cups we used in the room were not changed by the cleaning lady; just wiped off. The breakfast buffet was ok; but not up to the standards one should expect from a 4-star hotel. Personell was nice and service-minded; though. 230125,ATripAdvisorMember,07/18/2005,Excellent hotel;superb location. Just got back from our stay at the Victoria Hotel in Amsterdam.Great location just across the road from Centraal Station and about 5 minutes walk to Dam Square.We stayed in the Hyde Park wing overlooking the station and the room was excellent and very clean.On departing the hotel the concierge even told us which train platform our train back to Schiphol airport would leave from.All the staff were very friendly and helpful.Train tickets are about 3.40 euro's each;one way.The Red Light District is about 10 minute walk and well worth a visit.My wife and i walked the district at night but felt safe as most people were having a laugh looking at the scantily clad ladies in the windows.Most of the pubs charge about 5 euro's for a large glass of beer and some charge to use the toilet;about 50 cents.We would not hesitate to visit Amsterdam again and use the Victoria Hotel.Excellent !!! 230125,littlelucky,07/12/2005,Pretty good hotel We stayed here just before Christmas; the atmosphere in Amsterdam was fantastic; very christmassy.The hotel was prettty good. The rooms were not bad at all; a bit scuffed in places; but very clean; nice bathroom. We didn't have a good view but i'm sure there are rooms that have. The staff were ok and the breakfast was not bad; nothing special but ok. The pool was tiny but still nice to have a swim in; there are not many hotels that have pools in Amsterdam. The other facilities; steam; sauna you had to pay for. The changing rooms; showers were grim though; very in need of refubishing. the gym looked ok though; but we didn't use it.The hotel is in a perfect spot; you see it as soon as you walk out of the train station. there are lots of nice pubs; restuarants near by; and we enjoyed our stay at this hotel. 230125,ATripAdvisorMember,06/28/2005,Loving those beds I think I stayed in the new part of the hotel..But i quite liked it there. The beds were amazing. so comfy.It was very clean; and it had air con. Tea making faclities;and lil freebies in the bathroom..would go there again; if they werent already booked up for my month...grr! 230125,KatCruz,06/07/2005,Excellent! Just returned from a weekend in Amsterdam with my boyfriend. Brilliant location; friendly; helpful and polite staff; clean rooms; sturdy beds; nice views.... what more do you need?Thoroughly wicked time! Would definitely use this hotel again!!! 230125,Gazmos,06/02/2005,Excellent location; Good Hotel I read the previous reviews and was unsure what the hotel was like. Here are the facts... We stayed in the old part of the hotel. The room was average size but was very clean. There was tea coffee making facilities and a fridge. There is a safe in the room and you did not have to pay extra for this facility. Importantly there is airconditioning and the windows are well insulated so the room was quiet. We were on the top floor on the front corner of the Damrak. The best thing about the hotel is the location in front of the Centraal Station. The worst feature is that the rooms we stayed in was a little tired and showing some wear. The service was professional and the concierge very helpful. This was an excellent location to get our bearings on our first visit to Amsterdam. Next time we might stay in a smaller hotel location towards Jordaan or some of the trendier areas away from the tourist area. If you are thinking of this hotel for ease of access and location then I would recommend it. We booked on ------ and got a good deal. 230125,ATripAdvisorMember,05/24/2005,Loved the Victoria I've had a good read of the reviews for this hotel and I agree with a lot of what was said; especially the good. The main thing about this hotel is that it is central - right opposite Centraal station and on the Damrak. We were in a newer part of the hotel and everything was fresh and clean. There was a group of 20 of us together and we got an Internet rate when booking. We thought we had gotten good value for a 4-star hotel but it is really more like a 3-star+. The leisure centre was nice but the pool was small and there was a surcharge to use the steam and sauna which seemed a bit mean. The reception staff were really friendly and helpful. The concierge was really great and booked us several restaurants and trips; no mean feat to accommodate 20 at short notice. The lobby seating area was spacious and comfortable and was ideal for our group to meet in. We didn't opt for breakfast as we thought 20 euro a bit much; so we ate locally for a lot less. All in all I'd say it was great location and I would return. 230125,Yukon,05/14/2005,Disappointed We came to Holland to pick up a puppy. We got written approval before hand to have our puppy stay at the hotel; but once we arrived they told us dog were not allowed. Also; we arrived early and after a ten hour flight they wouldn't let us have a room even if we paid extra; so we stayed in the waiting area for five hours before anyone would alow us our room and get some sleep. So our trip started off right away on the wrong foot. The room was small and had no AC; on top of that the day time temp. was running 90 degrees. The only place we had to get cool was in the resturant or waiting area. The food was good and the hotel was fairly clean; but once our first three days were up we went to get our pup and never came back. The little hotel in the country had much better food; service and much larger room for a lot less money. The new hotel was dog friendly and we could even take our pup into their fancy French resturant. There were a lot of people there with dogs and made our stay so much more enjoyable!Watch out for pick pockets around this area!!! 230125,TraceyMcM,05/03/2005,Great Location; Great Hotel You won't find a better location in Amsterdam. This is right opposite the Central Train Station and within walking distance of every tourist spots. The hotel is clean and tidy and lovely amenities. My parents also stayed here when they visited too and loved it.I would definately recommend this hotel to anyone going to Amsterdam. 230125,ATripAdvisorMember,04/17/2005,Dont worry....it is actually quite nice Hello.Like a lot of people whi have wrote reviews on this hotel; i was very worried about staying there. I booked the holiday for my boyfriend as a christmas present; so naturally i wanted it to be perfect.After reading the reviews; i was a little worried.This is why i felt i had to write a review...to put peoples minds at rest.Ok....firstly...the hotel is a 4 star; which...like i lot of other people....i dont think it should be. Dont get me wrong...the hotel is beautiful; but the rooms are not of the same standard. They are nice; and clean; and quite a nice size; but i wouldnt say that they were 4*. I am not fusy though....neither am i snobby....but i think some people who regually stay at fancy hotels; and expected the same from this hotel would be very disapointed.One thing that really annoyed me about thehotel; which again...a lot of other people have said....is that when you arrive....they demand a 150 euro deposit from you ( even tho the hotel was paid for).They say this is to cover any costs for the mini bar etc.Luckily...i had my credit card with me....which i dont usually...so i was ok.This is a formality in the hotel; so make sure you have enough money for it. Ok...now on to the hotel food.The hotel has a lovely bar....very cosy reasonably priced etc; however the food was not so great. There was a steak bar/hotel about 1 minute down the road; and the people in there were sooooooooooo friendly; and they did lovely food; so it wasnt a problem.The swimming pool was oneof the main reasons i booked this hotel; and that was a huge let down. I was about the size of my living room ( which is not very big at all) The pictures on the websites are very decieving.Any whoo....overall....i did enjoy staying at this hotel. I thought it was over priced......but saying that.....you cant find a better location.It is right next to the train station; Canals; Trams; everything. The sex musium is about 1 minute walk away; and there are some great cafes ( if thats what your going there for) I recomend the Grass Hopper. Its fantastic :-)Hope this had helped.Thanks for reading :-) 230125,ATripAdvisorMember,04/10/2005,Good stay in the Victoria Just back from our stay in the Vicotia Hotel Amsterdam and i would say the hotel was fine. We stayed in a superior room and it was a good size for a basic room. Our friends who travelled with us room was smaller than ours but still bareable although their bathroom was very small.Unlike other reveiwers our room was accessed by a maid and our towels were replaced every day.I would say that while the public areas of the hotel look like 4 star; the rooms are more like 3 star. As long as your not paying full price for this hotel it shouldnt matter.The only thing that annoyed me was the lack of a kettle/tea making facilities in the room.Overall our stay was good. 230125,ATripAdvisorMember,04/07/2005,excellent I work for a city break operator called cresta. So upon check in i got up graded to a business suite. All the staff were v friendlyI would stay here again.well worth a visit 230125,ATripAdvisorMember,04/01/2005,A Joyous time in Amsterdam My partner and i stayed at this hotel in Nov 04 for 3 nights;we found the staff to be very helpful;not just with the hotel;but good advice on where to go and places to eat.Our room was large ;comfortable;and clean;as we used the mini-bar etc this was replaced very quickly with very little disturbance.On the whole my partner and i had a fantastic time in Amsterdam;made even better by the fact we knew we would looked after no matter whattime we got back the hotel.Yes i would recommend this hotel to my friends;family.Paul and Joanne. 230125,Jacktim,02/15/2005,Great Hotel and Location I was very worried about booking this Hotel after reading reviews and did upgrade to an Executive Room as a result. Although I will never know whether I made the right decision to upgrade - we have a fantastic time. The room was excellent in the Garden Wing on the third floor overlooking Central Station. The location was excellent for transport and walking distant to bars; clubs restuarants and red light district. Can recommend the Heinekin Experience - tram 24 from Central Station. The Hotel did put breakfast of 20 euros pp. automatically on the bill; but explained this was their only way of regulating if people pay. so if you didn't have breakfast; you tell them and there's no problem taking it off the bill. 230125,ATripAdvisorMember,01/21/2005,Spotty Place is hit and miss. If you get a room in the old building (especially an exec room) - you're in good shape. Sometimes; however you end up in a room without a bathtub. Rooms in the new wing have a drab 70's look - no charm at all. In addition in my last stay the room did not get cleaned for 2 days in a row (and I have not stayed there again after that!). Location is fantastic - right on the corner of Damrak and main square in from of RR station. If you get a good deal - go for it. Otherwise; take Swissotel; or Crowne Plaza around the corner. 230125,ATripAdvisorMember,01/09/2005,great location; mediocre quality We stayed here for about a week over new years. the great thing about this hotel is that when you finally arrive at centraal station after a long and tiring plane ride; you don't have to walk very far at all before you're greeted by the site of this historic looking hotel.the locatation is superb; as it is within a few minutes of dam square and has easy metro access to get to such venues as the van gogh museum.on the other hand; this hotel is NO WHERE NEAR 4 STAR QUALITY. Do not let the online travel sites fool you. This is a solid 3 star hotel (no; not even 3.5 stars). There's nothing particularly bad about it; but it's not anything you'll be writing home about either.The rooms are somewhat small and the bathrooms are cramped. maid service was absent throughout our stay; but that didn't bother us. They did leave fresh towels outside the door every morning.All in all; a decent place to stay; but I wouldn't recommend it if you're trying to impress anyone (ie your significant other). you'll both be somewhat disappointed by the size and quality of the rooms. 230125,katharinepompey,01/09/2005,Recommend it! We stayed at the Victoria Hotel between Christmas and New Year for 2 nights and have no complaints. The room on the 4th floor was clean; quiet and comfortable. It had a trouser press and safe as well as mini bar and TV; all as stated. The staff were helpful (letting us store our bags etc)and friendly(the concierge always welcomed us on returning back!) and it is an ideal location right opposite the station entrance (not far to walk with your bags). My only qibble would be that their maitenance people mended a cracked panel in the bathroom whilst we were out of our room and didn't tell us they would be in our room. Otherwise we would recommend this hotel and if you pay in advance you may get a better rate and no unexpected charges.KP from Portsmouth 230125,ATripAdvisorMember,01/04/2005,Disappointing We stayed in the Victoria Hotel for New Year's Eve and our stay was extremely disappointing. This hotel does not classify as a four star hotel as it is rated. Many of the items listed on the hotel website do not appear in the room; i.e. trouser press; safes; etc. The state of our bathroom (which was tiny) was embarassing and is worse than any hotel we have ever stayed in due to the extent of the mould in the shower and also the fact that you could only spend limited time in the shower because the water did not drain away for ten minutes or more. We stayed for four nights (with prices ranging between Euros 99-210 plus tax) and not once during our stay was our bed linen changed and despite a call to ask when we were leaving our room on New Year's Day; they failed to clean the room and simply left new towels on the door handle. There were also chips out of the door and several of the lights weren't working. Whilst the hotel staff were friendly; they did not assist in moving us to anther room despite our request and I would not recommend a stay in this hotel. The lobby looks inviting; however; our room was less than acceptable and it is difficult to understand how this hotel can be rated as four star. 230125,ATripAdvisorMember,01/03/2005,This hotel couldn't be more convienient After reading the reviews of this hotel prior to arrival I had become a little worried about what I had booked. However; the expectation of some crumbling ruin were thankfully quashed when my wife and I walked into the hotel and then the room.The lobby was a really nice space to relax and the staff were very helpful; to us at least. Our room was located in the much maligned Garden Wing. The view out of the window of a wall isn't what most people would expect; but that didn't bother us at all; in fact we liked the privacy. The room we had was very spacious; warm and quiet; even though our room was right behind the elevator; and conveniently next to an ice machine. The bathroom was always kept clean and tidy by the room staff. The hot water supply was something else - scalding hot. Put it this way; there was no need to boil a kettle for a cup of coffee. Actually; no kettle had been supplied so the supply from the tap was our only hope of a morning coffee without spending a small fortune in the restaurant downstairs; or by going out to one of the many restaurants in the surrounding area. Additionally; the pressure of the water coming from the shower and the sink taps was enough to strip skin - great for washing out coffee cups ! I could not fault the shower experience.The television has BBC1 and 2; BBC News 24; MTV and VH1 along with some pay as you go movie channels and two adult channels. Some local Dutch channels were also thrown into the mix.A word of warning; however. The pay as you go channels would sometimes not be scrambled when I switched to them - a couple of the film channels were hardly ever scrambled. Whether this was a ploy by the hotel to secretly charge after a certain period of time of viewing; or whether it was a software glitch was one thing I didn't want to chance. They were asking 11.50 euros for a film channel and 13.50 for an adult channel per day.The hotel charges for their breakfast automatically - 20 euros per person per night. They took the charges off of my bill when I made it apparent that neither my wife or I had actually had any breakfast. I checked my bill every night via the television.I'd say that this is one of the better hotels we've stayed in; and we've been in quite a few. The location was also great in that it is spitting distance from Centraal Station. Most trams and canal boats also converge at this point. These alone will take you to every corner of Amsterdam; and I have to say that Amsterdam's public transport system is second to none. It was clean; friendly and always on time; even on Christmas day.Mike and Lynn (Room 360). 230125,ATripAdvisorMember,01/03/2005,Very Recommendable Our experience at the Victoria was good. The hotel is superbly located; and the service; particularly from the concierge; was great. Great breakfast was included; and the room and bathroom were spacious enough. The only complaint is that the beds are too soft for my liking; possibly because they are too old. 230125,ATripAdvisorMember,01/03/2005,prime position I have now stayed in this hotel three times; and each time has been a delight. The only problem I have had; is; sometimes; the cleaning and replenishment of the rooms was not always good; but a call to reception soon put this right.. The carpets in the public areas have now been replaced(see others comments) I stayed this time for seven nights and thoroughly enjoyed the visit. 230125,ATripAdvisorMember,12/06/2004,If you are American; stay away! I just got back from Amsterdam and loved everything about it except for my stay at the Victoria Hotel. I was there for 5 nights; and although I encountered several rude employees; I really didn't let it get to me except when I checked out. Not only did they add all these hidden charges to my debit card totaling $355 euros; I get my bank statement and see that they charged an additional $55 euros without my approval. I have no idea what it is for; and thinking about how I am going to get it removed is starting to give me a headache! 230125,ATripAdvisorMember,12/02/2004,the vicky we stayed in the victoria last spring. it was a nice enough place and looked pretty cool as we came from the train station. the entrance to the hotel is not so friendly for those who may have difficulty with stairs. the lobby was quite large as you move away from the front desk. cozy sitting area across from the breakfast area. the rooms were not bad at all. we were in a newer part of the old hotel. we walked from the lobby lift to another lift to reach our room. .as soon as the lift doors opened we knew this was a nice hotel. the sweet smell of hash met us as if to say welcome to the vicky.staff was good. guess the way to tell is; if you dont remember any hassles they gave you.the rates are high. in my opinion. it was a motel 6/best western or something a step up ramada maybe?. some where near 100 eu p/n. we have found that about normal for this type of room if you believe the tourist hype. shop on the web for better deals. if you dont mind walking or know the bus/train routes; there are better places and less expensive as well. it is a pretty hotel. look at the wood work and the exterior. nice craftsmanship 230125,fishing1,11/27/2004,A Fantastic Break We had read the reviews and some were positive and others not and I was a little concerned as I had booked this last minute but I have to say we had a great time at the Victoria. The staff were brilliant. There was a lovely lady on reception called Ina who was very helpful; Sebastian in the restaurant was very informative regarding the food. Three nights we eat in the restaurant and each meal was a delight.My only little moan was breakfast; some of hot items were not hot; there was plenty of food and I realise its difficult looking after the vast amount of guests; but you do pay 20Euros for breakfast so its not cheap. We will be returning to the Victoria as it was a lovely hotel; just opposite the station so we had no dificulty in finding the hotel. An ideal location for a tourist. 230125,ATripAdvisorMember,11/26/2004,Nice Experience I stayed at this hotel for one night; November 11; 2004. I arrived at the hotel before check-in time; but they allowed me to go ahead and register. I had a nice room; comfortable; quiet and spacious enough. I couldn't have bought an elephant with me; but I didn't have one; so the room was quite nice indeed! After reading some of the reviews; I almost changed my reservations; but glad I didn't. Nice stay and will return here again because my first visit here was good. Can't beat the location and if you're walking to Central Station (railroad station); it's only a few minute walk (literally across the street!). Good for families; good for when you are alone. Highly recommended! I booked this hotel through Delta Airline's WWTE. 230125,ATripAdvisorMember,11/23/2004,Great location; comfortable bed; and nice bathroom We stayed in the Victoria Hotel for one night in late November. The room was quiet; a good size; great bedding; and very clean. We asked for a Non-Smoking room and they gave us a nice room with no odors. The hotel is old; so the furnishings aren't fabulous; but they are nice. The hotel had a nice size bathroom with a shower and bath (some hotels in Europe do not have shower heads). The staff in the lobby was very nice and helpful. The wireless access surcharge is very expensive (25 euro for a whole day). If you just need to check e-mail there is an internet cafe just around the corner for very cheap. The location is right across the street from Central Station and the trams make stops there all the time; so you can get just about anywhere you need to go in Amsterdam. 230125,GenevaDiplomat,11/05/2004,Amersdam Victoria - Nice and Comfortable But Can Be Better Stayed at the Amsterdam Victoria for 4 nights during our Benelux holiday in Aug 2003. We were attracted by the good location (only steps from the main train station) and the good price that we got on the internet. The hotel does look old both from the outside and inside. This was compensated by decent service; polite receptionists and comfortable rooms. But it's high time the management renovate the hotel. 230125,ATripAdvisorMember,10/14/2004,This Hotel is awful This hotel has lost it's luster and you are a fool if you book a room here. The staff is overworked and does not care about anything; especially another American coming in the door. Don't bother trying to flatter the front desk staff; it won't work for a bigger room or anything else. The locking system on the doors are so old that we had to replace our keycard 3 times in a two day stay! The rooms are old; dated and full of dust. The carpet in the hallways is disgusting. Addtionally; because of the new metro system being built across the street; there is constant banging early in the am and all day long. The only reason people stay here is because of the location; but you would be best walking a few extra feet to another hotel; there are many options. 230125,ATripAdvisorMember,10/13/2004,They always treat me right I have always had excellent treatment at this hotel. But friends have told other tales. Part of the problem seems to be that the front desk is apt to offer substandard rooms at times to discount travelers. I blame corporate indifference.Not that the normal rooms are inspiring...adequate springs to mind.Yet I stay here often. Besides the friendship with the concierge (he joined us karting last visit); there's the proximity to the Red Light District; and several favorite local bars (Prix D'Ami; De Kuil; and Teasers). Also walking distance to a very worthwhile science museum; NEMO (lots of interactive displays). Almost forgot: people-watching from the enclosed patio at Vic's. 230125,ATripAdvisorMember,10/06/2004,Loved the Victoria Just been to Amsterdam for a long weekend; we were very concerned after reading some of the reviews on here about the Victoria; what do some people want. We had an executive room on a non smoking floor; the room was lovely; very spacious clean; we had tea/coffee facilities; mini bar large towelling robes with matching slippers; the staff were very efficient helpful; i wouldnt hesitate to stay at the Victoria on my next visit to Amsterdam. 230125,gkjones,10/05/2004,Not too bad!! Just got back from Amsterdam; stayed in Victoria Hotel. After checking in found our superior room was far from superior. There was a damp smell in the room with the edges of carpet black and mouldy around the walls. There was a hugh imposing fire door leading out to the fire escape. We thought this was odd being actually in our room; then realised that the room had been converted from what once was the corridor. The decor was shabby and carpet stained. We asked if we could be moved to another room; and to be fair the receptionist was very polite; she said that they were fully booked; but could move us the next day. We moved the next day to a much nicer room with a view from the window. Apart from shabby first room; the hotel itself was lovely and the staff were very helpful and polite. The breakfast was excellent if a little pricey!! Would probably stay there again. 230125,ATripAdvisorMember,10/01/2004,What's wrong with The Victoria? What's wrong with the Hotel Victoria? After reading several bad reviews I was slightly apprehensive about our trip to Amsterdam. Couldn't have been more wrong. My husband and I found the staff to be friendly and efficient ( o.k. they weren't overly gushing but who wants to be wished to have a nice day every few minutes) The room was great and the breakfast one of the best we've ever had. All in all very good value for money. 230125,MGTB,09/27/2004,Could be much better We stayed here for one Saturday night in September. The bad reviews had put me off but I didn't read them til after my partner had made the booking. The superior room was incredibly small and the decor shabby - I would be interested to see what a normal room would be like. However the bed was very comfortable and the relatively quiet considering you're on a busy street. On the plus side; the location was amazing; the staff; especially the porters; were excellent and the food in Vic's Brasserie was fantastic. If you aren't concerned about slightly sub-standard rooms; it's a good choice of hotel.Also; as a note to a previous review; the construction is only during the week so weekend lie-ins are undisturbed! 230125,screennamesaresilly,09/22/2004,Four stars? Try four dogs! We were nervous about staying here because we started finding mixed reviews after we booked our reservation.Our fears were well-founded. Be very afraid if you're given a room in the Garden Wing. (If you book a discount rate; that's where they'll put you.) This wing has been generously marinated in what I like to call indigenous smoke smell. If you think you might have a problem smelling this constantly; do not stay in the Garden Wing. We had two rooms. We refused the first (cat would've been severely injured upon commencement of swinging). Both smelled strongly of urine. The furniture was falling apart in both rooms. We had to request several times that our trash be taken out. (Not part of normal maid service?) Clean glasses put in the room had lipstick marks on them.Be aware that they will charge you for breakfast (20 euros per person per day) even if you never eat it. Also; they won鈥檛 take this off the bill until you check out.I realize there are folks who鈥檝e had a good experience here. If you鈥檙e considering booking here; I think you have to ask yourself if you鈥檙e willing to risk being one of the Garden Wing Survivors. 230125,ATripAdvisorMember,09/17/2004,Good location Stayed at this hotel for 3 nights April 2004 with another couple. Our room in the garden wing was rather small the double bed was pushed right up to the wall on one side so there was only one way in and out. Our friends room next door was slightly bigger. The location was excellent and the reception and ground floor was very impressive.There were no tea and coffee makig facilities in the room and they charged to use the sauna.The staff on reception were friendly and helpful.We did not have breakfast in the hotel (we felt 20Euros was a bit expensive) but on checking out apparently it automatically adds to your bill so make sure you check before paying. 230125,ATripAdvisorMember,09/17/2004,Be aware of the large and noisy construction! There is a reason for the special rates that you may find: there is major on-going construction just next to the hotel. The pictures that you may see with the nice view of the canals are outdated; now this is a big construction area. I stayed in this hotel two nights at the end of the august. In general the hotel is located in a very congested and noisy area. But while I was given a quiet room (with a view of a wall) next morning I woke-up at 8 am due to the drilling noise of the outside construction. The noise was so laud that at first I was convinced that it was coming from an adjoined room. But the administration said that it was the construction outside and that there was nothing they can do about it. Also when asking for a wake-up call; be aware that it won鈥檛 be a call but you TV will be automatically turned on鈥?meaning that if you happen to fall asleep with the TV on there will be nothing to wake you up. Don鈥檛 even waste your time arguing with the administration. 230125,ATripAdvisorMember,09/17/2004,easy; clean; would stay again After much deliberation over budget issues; I booked the victoria for myself and my 2 teenage children the first week of august. We stayed in one room with three twin beds. We arrived very early from an international flight; checked in; dropped the bagage and returned in an hour to enter the room. We were delighted with the clean room and enough space to handle 3 large luggage pieces. We stayed 4 nights . I found 99% of the staff VERY helpful and pleasant. Their internet is expensive; but handy if you need to print. The best part is the location. You can get to any part of the city with ease. Since we took the train to and from the airport very early in the morning; the transportation was important. The extra money spent for the hotel was saved in airport transfers and transportation in the city. I did not use the restaurant; but the pool was great for the children. I can't wait to return. I would definitely use this hotel again. 230125,ATripAdvisorMember,08/23/2004,No complaints about the Victoria Hotel! Having read so many mixed reviews of this hotel I didn't know what to expect. However; I was pleasantly suprised on arrival at the hotel. The staff were helpful; the hotel extremely nice; and the location perfect. The only criticism was the size of the rooms; as they were very small. But what do you expect from a city centre hotel? This is the sacrifice you make for the location. And though the room was small; it was very nice. Overall; a very good experience of the hotel. It cost 230 Euros for two nights; which I think is good value for somewhere so central! 230125,mkrio,08/14/2004,ugh Dreadful. Chintzy.Bad service; rude reception; unhelpful staff; and ugly beyond belief. For a lot of money; too.Everyone was horrible; unlike the Dutch peoplein restaurants; trains; airport; etc. This is a hotelin hell. 230125,ATripAdvisorMember,07/31/2004,Well located; very comfortable; friendly hotel This hotel is in an excellent location just across from the central train station and near the main sites/canals. The staff was quite friendly and efficient. The concierge staff was exceptionally helpful. The lobby/hallways were slightly worn however the bedrooms were very comfortable and in fine shape. I strongly recommend this fine/comfortable/well located hotel. 230125,ATripAdvisorMember,07/23/2004,good room; good service read your mixed reviews and followed the advice which led to an exellent stay our executive room was to a good standard with a super kingsize bed; tea/coffee; large bathroom. (all requested by e.mail in advance)the upgrade from the standard room was on offer at 25 euros extra per nightthe hotel had our room available early at my request they stored our luggage and all the staff were really politetake your time and book in advance for a good deal 230125,sunshinegirl77,07/16/2004,Enjoyable stay After seeing so many bad reviews on here; we were dreading staying at the Victoria. But I have to say we didn't come across any of the problems like dirty cramped rooms; rough towels; poor service. The only complaint I have is that when we arrived around 10am; I asked if they would look after our luggage until we could check in. I was told there was no such facility; so we had to wait a few hours in the bar next door with our bags. When we came to check out; we saw the porter storing bags; and asked if we could do the same; he said checking in or checking out so the facility was there all along. Apart from that we had an excellent stay in a superior room in a hotel very centrally located. I would highly recommend this hotel to anyone. 230125,spanner42,07/15/2004,Disappointing Selected this hotel after a lot of comparisons; and feel disappointed. The hotel was okay; as were the staff; but I felt all the time they were there to get more money out of us. there was a charge for all the leisure activities apart from the pool; and even worse; for the tea / coffee making facilities - which weren't topped up either. the bath towels were scratchy and there were no face flannels.The carpets were dirty; and I felt bad that i had taken my friends here.It probably wouldn't have been such a disappointment had I known what to expect; 230125,Tygaman,07/04/2004,A Good Hotel The hotel was ideally located opposite the Centraal Station and was withing walking distance of the major tourist attactions. The room we had was quite large and was comfortable. The first night the mattress sunk a bit in the middle but hey fixed that the next morning. The hotel also had a pool for guests use and other facilities for additional cost. The breakfast was not bad especially the Dutch pancakes. Overall this was a good hotel in a great location and I would stay here again if in Amsterdam. 230125,ATripAdvisorMember,06/24/2004,Thoroughly enjoyable stay Having read some of the negative reviews we felt we must leap to the defence of the Victoria Hotel. A superb location; friendly; helpful staff and a delightful split-level room made our three nights there one of the highlights of our visit to Amsterdam. It is extremely difficult to fault any apsect of the Victoria's service. Granted; the carpet at the entrance is showing signs of wear and tear but elsewhere was clean and spotless. We particularly enjoyed nightcaps in the cocktail bar where the bartender was slick; professional and charming. We would have no hestitation in returning. 230125,SatisfiedSouthAfrica,06/20/2004,Disappointed beyond believe! This was our second; but also our last stay in the Victoria. Although the hotel is conveniently located and in a quite secure area; the rooms are a total disgrace and a rip-off. We specifically requested a twin-bedded room in the newer part of the hotel; yet we got a double bed shoved into a corner of the room. The duvet; big enough to cover 1 person only. We had to make some improvements of our own.These dingy hotel rooms are not worth the price of 200 Euros per night and I think Management should truly feel ashamed about the current situation. We will seek out alternative lodgings for our next visit. 230125,aspier,06/13/2004,Never Again Was in the Netherlands May 5 - May 14; 2004 to visit some long-lost family and do some sight seeing. Wanted to catch an early morning train to Paris on May 11; so decided to spend the evenings of May 10 and 11 at a hotel in Amsterdam with location close to Central Station. The pictures on the Hotel Victoria website looked beautiful; and due to it's closeness to Central Station; we booked 2 nights @ 140 EURO a night. When we got to the hotel the front desk staff was rude. They had no interest in serving us what-so-ever. They even went so far as to tell us that they had no reservation for us! I then handed them a copy of the confirmation email they had sent me; and was greeted with an Oh. I see. Not even an apology for the rudeness. Eventually we were given our keys and we headed to our room. Our room was on the second floor in the older part of the hotel. Several flights of steps and several ramps later we arrived at our room. Talk about disappointment! The room was located at the very end of a long narrow hallway. There was a hole in the door where the peep hole should be; (Instead of allowing the person in the inside to see whomever was on the outside; those standing on either side of the door could look in. The bathroom door did not even lock! And the view? Need you even ASK? It was of a brick wall. Also the air conditioning didn't work; so the room was like a sauna. Complaining to the staff got us nowhere. Once again - the rudeness factor was pushed to the max. We checked out after 2 nights and were thankful to be gone. But NO! The hotel stay from hell didn't end there! Imagine my surprise when I arrived home and received my credit card bill - to find out that the Victoria Hotel had charged my credit card a completely different amount then what I had reserved and signed the room for. I was charged DOUBLE the amount that I should have. I quickly got on the phone and called the front desk from my home here in Canada. Once again - front desk staff was rude; (Guess it doesn't matter if you're there in person or on the phone). Was eventually told that I would need to contact accounting department and would have to call back another day to do so. Several days later I got in touch with the accounting department and they said there was nothing they could do. When I told them I had a copy of the confirmation email stating that my reservation was at half the price they had charged my credit card I was once again greeted with Oh. I see. After faxing the required papers to the accounting department I then had to wait 2 weeks for them to issue a refund. Never; never; NEVER will I stay at this hotel again. Not a 4 star hotel. The Victoria Hotel lacks integrity.Next time I'm going to stay at the Amstel with George Clooney and the rest of the Oceans 12 cast. 230125,ATripAdvisorMember,06/09/2004,noce stay the hotel was very central and for a couple who never visited the city before we found the location of the hotel excellent. it was in a safe area and i felt safe at night time. although we didn't use all the hotel facilities; the ones we did use were really good. the room was great for what we needed; it was spacious and comfortable and cleaned daily. the only downside there was no coffee making facilities in the rooms. overall the hotel was a major role in the enjoyment of our break. we will definatly visit this hotel again. 230125,ATripAdvisorMember,06/09/2004,Don't even bother with the restaurant The hotel itself is pleasant; but noting too special. The dining area on the other hand was terrible. DON'T BOTHER...I went along with friends of mine who work in the hotel industry to have lunch there on a Saturday afternoon. When we walked into the restaurant we stood for ages before we had to tap one of the waitresses that were walking straight past us if we could please be seated. She nodded as if to say yes and so we presummed that was a yes to find your own seat.We waited for 15 minutes for someone to arrive with menu's to maybe attempt to take our drink order. Eventually i got annoyed had to go over to the bar where 4 girls were standing chatting. I asked if we could please have some menu's drinks please.Shortly we recievd our menus were able to make drink orders. Two of us decided to order Virgin Mary's. The waitress looked at us asked us what this was i explained thet this was everything like a bloody Mary except for the vodka. She then laughed said this wasn't a problem; she hadn't heard of a Virgin Mary before.The drinks arrived.... the two of us recieved tomato juice assummed the other ingredients were coming. After a while we managed to catch a waitresses attantion who said she was bringing the tobasco. Again we waited before we asked again then she said she had none. I then questioned if it was possible to recieve the remainder of the igredients being the Woistershire Sauce a slice of lemon. She said yes.Of course no feedback as to what was taking so long; i then went back up to the bar were the girls just looked at me said no they didn't have the other ingredients.I can understand that many times its possible to run out of ingredients; as i work in hotels as well. I then asked to speak to a manager was told there wasn't one; so then i tried for the supervisor; again there wasn't one. When the satay chicken came out; we asked for extra Satay sauce were told no they don't do that. mmmmm don't do what???I strongly reccommend that with this useless staff working there seriously needs to be management cover on the weekends.I work in the industry would be embarrassed to have this as my restaurant. 230125,ATripAdvisorMember,06/08/2004,In a word - pants! (ie This hotel is crap) I stayed at this hotel on business - it is one of 2 hotels in Amsterdam my company recommends/requires us to stay in due to a global contract. All I can say is this must be easy money for them as they are not working hard to maintain their relationship with the large multinational I work for....I came to Holland to attend a training course and I planned to spend 1 night in Amsterdam.I travelled from Asia so was looking for a nice clean place to rest and enjoy Amsterdam for the day if I felt up to it.All they had left when I booked 2 weeks ahead was an executive room for 250euros which seemed reasonable for the central location.When I arrived at the hotel at 8am on the Saturday I was advised that the exec room was not yet available but I could upgrade to a suite for 20Euros. This sounded good to me as I was keen to settle in after my long flight. I was provided with a key and given some directions to the room; this was in the older part of the hotel and involved several turns and descents of stairs before finally arriving at the 'suite' which was located at the bottom of a steep flight of stairs. On opening the door I was greeted by a stong smell of old carpets and I was not impressed with the condition of the rooms - the suite was dark and dingy and was at street level - facing one of the busiest streets in Amsterdam. Considering the depressing ambiance and lack of freshness of the room I decided to complain. I had read on a few websites that some of the rooms had not been refurbished and were of a much lower standard than the rest and this seemed to be one of them.The hotel staff were not helpful when I complained and they maintained that this room had recently been refurbished. After some discussion it turned out there are 2 areas of the hotel the new part is the garden wing; I was in the older part. After some persistence they offered to show me to another suite. This time a porter took me to the room and it was an improvement the first - brighter and on a higher floor so I agreed to move to it. After I had settled in I decided to have a shower and at this point I discovered there was a used towel hanging on the back of the door; nearby I also later discovered 2 large pieces of broken glass (from a tumbler) on the floor which I could have easily have stepped on. During the rest of my stay I also noted peeling wallpaper in some areas and in others the walls were covered with pencil scribbles - the room was better than the first but was still pretty tired looking.So in summary I found this hotel very disappointing for the 270Euros I spent on it. I find it amazing that this is one of only 2 hotels in Amsterdam city that my company has selected. When travelling all I'm looking for is a reasonable sized; clean room in a central part of the city and this hotel only has the central box ticked in my book. I do not believe my experience is atypical considering the 'relaxed' attitude of the staff - to be honest they were pretty rude. 230125,ATripAdvisorMember,06/01/2004,Excellent hotel; come here!! We were nervous about coming here after reading the reports on here. However it wasnt that bad; infact i was pleasently surprised. Nice hotel; not a four star however it was clean; had tea and coffee facilities and the staff bent over backwards to help. I asked for some scissors so i could have a trim and they delivered them to our room within 3 minutes! But when you do go make sure you get the Executive room; i had this previously arranged and therefore missed any bad rooms there may of been. Our Double exec room was very large with a triple bed; i think you can get this for 10 Euros a night extra per room; worth it.If I came to Amsterdam again; I would definately stay here again. Right opposite Central Station which is 18 minutes away from the airport and its ONLY 3.20 Euros single per person to the airport; better than 37.50 Euros for a taxi stated! Make sure you take the train and its a grand hotel. Also try and stay in the new garden wing and there will be no complaints. This hotel is right in the centre of everything... p.s. This good stay was clouded over by reception trying to charge us the 20 Euros for the upgrade. When we checked in they moved us to the upgraded room as the garden wing didnt have what we were told. They assured us that this was complimentary and when we went to check out; well; they tried it on and we were having non of it and of course we didnt pay. But check everything; they may try it on 230125,Skyryte,05/31/2004,A beautiful Hotel We arrived May 15th for 3 nights stay and found exactly what we hoping for. From the airport we caught the train to Central Station which was a relativly short ride. Out the doors of the station and a look to the right finds the hotel. There is a 5 minute walk to the hotel where we found the staff very friendly and ready to help. We had booked a Superior Double Room and got every bit of it. We did have a small safe in the room which allowed the passports and cash along with camera equipment to be safe. The laptop was checked at the front desk wheere security kept it for us. The staff was always ready to point us in the right direction for anything we wanted. The hotel is a nice 5-10 minute walk to Dam Square where we found lots of shopping and food. Our room overlooked Central Station that is lively at all hours. We closed the window and heard nothing making for a good sleep.Directly accross the street we found the canal boats that took us all over the city which allowed very good sight-seeing in the short time we were there.The red light district is very close and a very different from anything we have here in the States; but worth a visit. Protect your wallet in that area; but we did not feel intimidated at all. There are a few bars in the area that I would not recommend visiting with the wife; but common sense should take over there.If; or should I say when; we visit Amsterdam again the Victoria is first on the list. The staff; including the porters; are very nice. We never touched our luggage. Although some may have found a different experience; ours was great. It is an older hotel; but that adds to the charm of the stay. Who would want to visit such a diverse old city as that and stay at a modern chain hotel? The Victoria gets two thumbs up here.The only bad comment I could make would involve the cost of the highspeed internet access. The cost is very high; but the front desk staff directed us to an internet cafe closeby that has very low cost access to send emails and keep in touch. 230125,ATripAdvisorMember,05/27/2004,Not 4* - basic but clean! My partner and I were very nervous about arriving at the Victoria after some of the terrible reviews we had read on this site!!!! We were pleasantly surprised considering what we were expecting; however; still very disappointed for what we paid for! The reception is very plush; and yes; everyone is very friendly; couldn't be more polite and it seems as though nothing would be too much trouble for them.A few bad points though...there is no mention of breakfast not being included in the price you pay for your stay; and; after asking at reception; we were informed breakfast is an additional 20 euros each per day!!! A bit pricey; far better off going down the street like we did!!The room was VERY basic; but also clean. There was no kettle however; if you want tea / coffee this can be ordered from room service; for 4 euros per pot! We didn't bother! There is a mini bar and safe in the room; the safe however could easily be carried out of the room. Also; one final complaint; there was a do not disturb sign on our door; I didnt want anyone in our room while we were out and as we were only staying two nights; assumed this wouldnt be a problem. However; when we returned; we noticed the maids had been in and re-made the beds; but had not however; replaced the dirty glasses!!All that said; I think some of the reviews on here are too harsh; and certainly most of them did not apply to our stay. I had a wonderful time in Amsterdam!!!So; to sum it up; nice hotel; DEFINITELY not worthy of a 4* rating; however this is due to the lack of facilities in the room; and nothing to do with the staff; who were more than helpful!!! 230125,ATripAdvisorMember,05/20/2004,Wonderful; Wonderful Hotel with lots of Charm We stayed in your hotel April 4 5; 2004. We had 11 people in our Party; My husband I and our six son's ranging in age from 17 to 29; my sister in law and one girl friend. Your rooms were clean and very nice. It is definately a place I will stay again; when we come back to Amsterdam. We have family there. We enjoyed all the facilities. Thank you again for everything. Everyone was very helpful. 230125,ATripAdvisorMember,05/10/2004,No complaints We stayed in the Victoria hotel for two nights and despite having a good look under beds etc. could find no fault with cleanliness.Decor is a bit dated but we didn't go to Amsterdam to sit in a room and discuss decor!Staff were very helpful and I would certainly recommend it to all. We would stay here on any future visit.It is well located for all amenities including transport. 230125,ATripAdvisorMember,05/04/2004,stayed 3 nights on 30 april 2004 -ok but not great I have been to amsterdam 5 times previous but this is the first time I have stopped at the victoria. I wouldnt say I would not stop here again but it would definitely not be my top choice. I booked the victoria because the hotel I usually stop in was full booked in fact most good hotels were booked due to queens day. The public places in the hotel are nice but the rooms are absolutely not of a 4 star standard they are dated but they are what I would call just OK. Please be aware though there was no indication that breakfast was not included and at the end of my stay I was presented with a 120 euro bill for 2 people having breakfast for 3 mornings. When we went in for breakfast we were not told that it would be 20 euros each and at check-in nothing was mentioned about extra charges for breakfast. Overall hotel OK but they are much better three star ones for less money with central location. 230125,scottishtraveler,05/01/2004,Bad We thought great hotel when we booked this via there website. We went 29th May to 31st May. This was our 4th Trip to the great city.When we got there. NOT a nice hotel at all. Our room was meant to be a superior room. It was small and dusty;not clean at all. We complained to the check in desk. The woman was rude and not helpful. When we did get help; they offered a suite for an extra 20 Euros a night. We looked at the suite; the room walls had kids drawing marks over then; it too was unclean;it had no view. Not worth any extra money.The problem was we had already paid; so had no choice to stay. Only 2 nights. The porter etc; didn't help us with our bags. Despite my girlfriend being disabled. All in all a very disappointed hotel. 230125,ATripAdvisorMember,04/27/2004,Never Again Beware! This hotel is not like the glossy brochure pictures - the rooms are very small; no in-room safe; no trouser press; ancient air-con system that was loud and useless. The reception staff could not care less about our compaints and just kept shrugging that there was nothing else available. We paid a lot of money for a special holiday - and we ended up in the Victoria! After reading other messages about this hotel it appears that some rooms are lovely but BEWARE some are terrible. This hotel was most definately NOT a four-star. 230125,ATripAdvisorMember,04/06/2004,Good location;; No good service We stayed at this hotel for 10 days. it is a very lovely hotel to look at and also a very nice sized room. Well thats about all that was good... Room service and the breakfast was way over priced. The room cleaners where very rude and pushy always hurried us to leave so they could clean Even on a terrible hang over day they made us leave to clean.. The only semi decent staff was at the front desk.. What a shame;; very nice hotel to look at but terrible to stay at.. 230125,ATripAdvisorMember,03/21/2004,Not a 4 star This is not a 4-star hotel; maybe 3. Nice hotel; but seems to need a renovation or a major cleaning. The outside and 1st floor look nice; but the rooms seem a bit dingy and European-typical small. Do not consider this hotel for a single room. All European single rooms are small; but this is ridiculous. My first room was a closet. The bathroom was literally larger than the room and I couldn't even turn around with my bags in my hands. After a call then a visit to the front desk expressing my concern that it was creating a claustrophobic reaction and the windows were painted shut; I finally was given another slightly larger single on a corner; which was barely adequate. The conditions of standard-size 2-person rooms was not any different; all seemed to have a musty moldy feel. 230125,ATripAdvisorMember,03/19/2004,Great time Just come back from 3 days at the Victoria Hotel. Can't fault the hotel; the staff were so friendly the food excellent and the room much bigger than we had expected. The only small problem - the room took a while to get warm; the heating was a little noisy and slow to respond. The shower was superb; overall a really good base; lots of building work going on outside but no noise noticed inside the hotel. 230125,ATripAdvisorMember,03/11/2004,what is that smell Just back from 5 days in amsterdam. We stayed in the Victoria hotel. On arrival we booked in too early but the pleasant staff at the desk got the porters to store our bags so we could go site seeing as our room wasn't ready. Our room was clean but small but we were happy until the first morning when the stench from the bathroom was sickening. This was the same each morning. It smelt like raw sewage. YUCK YUCK YUCK!!!!!!!! 230125,ATripAdvisorMember,02/22/2004,Nice but needs some sprucing up The rooms were nice; but in need of some definite sprucing up. Nice duvets and damask sheets and a comfortable bed. Good water pressure in the bath. Nice lobby and restaurant (Vic's). But; the furniture in the rooms is kind of old and stained; as are the walls. No extras are included with the room - contrary to the Park Place ads (even the ones on the walls in the hotel). If you want fresh linens you have to request them and house keeping does the bare minimum. Additional charges for Turkish bath and sauna were news to me when I got there; so I didn't indulge (disappointing). We definitely appreciated the non-smoking rooms as things are quite smokey all around Amsterdam; and it was nice to get a break at night. We found the service friendly at reception. The concierge was helpful; but one got us to agree to a service fee for a canal ride by playing like we just weren't communicating well in English... Keep in mind; there are few lines into anything in February - at least during the week. So; use the concierge to get the info; but take care of buying the tickets yourself. The Victoria is in a great location: near the train station where you can easily catch the tram; or in one direction is Red Light; another is more quaint with shops and residential; another is the National Monument; etc. I guess overall; I'd say; I wish we'd gotten more for our money. I know things are expensive in a city and it seems our money went for the room alone. But I love extra touches when I'm traveling like good housekeeping; turndown service; and really clean well-kept rooms - we did NOT get that at the Victoria; but we were not unhappy; just disappointed. We did like the location; and they did have the best winter deal on the room rates. 230125,bear2428,02/18/2004,Great weekend OK; here goes. Following on from some pretty awful reviews I was very worried about staying here for my birthday weekend. I emailed the hotel and asked them to justify some of the reviews ; I got an instant reply and it was explained that some rooms have not yet been refurbished under the current refurb scheme. I stated that I did not want to stay in a room that had not been subject to a makeover Oh god we were not dissapointed! On arrival we had been upgraded to a one bed suite with the biggest bed I've ever slept in. The hotel staff were really helpful and friendly and nothing was too much trouble. We didn't eat or drink in the hotel due to other reviews. I did look in some rooms that were being refurbished on the Monday morning they looked fine; although I wouldn't have been wanting to stay another day as there was a lot of noise. If I could pick a fault it would be the total lack of view; just the backs of houses not very scenic. Visited the Spa on the Monday morning and found it a pleasent experience. I would revisit this hotel; and book a room however would specifiy a refurbished one. 230125,ATripAdvisorMember,02/18/2004,Quality hotel We went here for Valentines weekend;had read of mixed reviews on the Victoria through tripadvisor;however the hotel was clean throughout;staff courteous and the hotel building and reception area were very grand. The hotel is very central to Dam sq; Centraal Station;Red light District;Anne Franks Huis;Shopping and Eateries.........when i go back to Amsterdam i will have no hesitation on booking the Victoria Hotel.......book it and enjoy 230125,MarbleKane,02/16/2004,Use the room safe. I've never used a hotel safe before. It's a necessity at the Victoria Hotel in Amsterdam. I made the mistake of leaving my cell phone out in the open and after housekeeping service; it was gone. The management refused to take responsibility. The one day I wanted to spend the afternoon relaxing in the room; housekeeping did not arrive until 5:15 p.m. (despite 5 calls to the front desk). Another day a dirty rag was left in the center of the bathroom floor. And the shampoo/conditioner was never replaced (despite a four night stay). We also missed a half day tour because the hotel staff sent us in circles. Four different people had four different opinions of where the pick up spot was located and it was the hotel that sponsored the tour. We did not receive a refund. Laundry; drinks; room service; breakfast buffet and honour bar are all incredibly over-priced. The room itself is very roomy and comfortable for Europe and the location is outstanding. The service; on the other hand; is on a par with Motel 6 (with Savoy prices). Try the Rennaisance Hotel just a few blocks away. It really is a four-star hotel. 230125,ATripAdvisorMember,02/13/2004,Not bad; but not great Just come back from a 3 night break in Amsterdam; where we stayed at the Victoria. The Hotel looks mightily impressive from the outside; but it doesn't quite live up to its exterior; nor its 4* rating; on the inside. Our room was clean and tidy and everything worked OK. However; there was a constant smell of rotten eggs in the bathroom (nothing to do with me I might add!) and room service was poor at best; and non-existant at worst. Our coffee/milk was not replaced in the whole time we stayed there. The bar and dining area is excellent and well-staffed. Indeed; on the whole I found all staff to be helpful; knowledgable; and friendly. Location-wise it is good too - just a short hop across from Centraal Station (where you will undoubtably be arriving) and close to bars and restaurants along the Damrak and beyond. Beware though; there is major construction work happening at the moment at the top of the Damrak - just across from the Hotel. The noise didn't disturb us much; but maybe that was because we were on the top floor of the hotel. Overall then; I'd recommend the place; but it is not worthy of its 4* rating in my honest opinion. 230125,ATripAdvisorMember,02/08/2004,Good hotel! The hotel is good; clean; nice size rooms. When I arrived they gave me a room with twin beds. I had paid for a king - which they promptly switched me to. The staff want to please the guests and are quite courteous. In all - thumbs up! 230125,Freckly68,02/06/2004,A tale of two rooms Having stayed at the Victoria Hotel; I now understand why the reviews are so mixed. While my husband and I stayed in a small; dark room (one chair; no desk; no room to swing a cat); with no view; our friends had a room at least twice the size for the same price! The public areas are very nice and the staff are very pleasant but the rooms let it down badly. The decor is rather shabby; the furniture doesn't match and the bathroom was so small you had to get dry in the bath. This is not a four star hotel by any stretch of the imagination. 230125,ATripAdvisorMember,01/29/2004,Nice hotel; Great Location! Slight Problems. This was a nice hotel; everything was clean and the staff were exceptionally helpful. However we did encounter a couple of problems. When we arrived the room we had was very nice with a fantastic view of central station. We ate in the hotel brasserie that night and for two main courses and two desserts; plus two drinks the bill was about 拢40 which was slightly too expensive for what we recieved. Also after our first night we awoke with a huge amount of drilling and banging. I phoned down to reception who told me the room next door was being renovated; what a racket!!! They agreed quite quickly to give us another room; however we had to move to the other side of the hotel; to rooms which had not been refurbished; which were not as nice; smaller and had a bathroom that slightly smelled; also out lovely view had vanished; replaced with a tiny broken window with view of rooftops. Although it was quiet; which was the main thing. The pool was quite cold and small; without private changing cubicles. Which was a real disapointment; also you have to pay extra for use of the steam room or sauna. In addition the breakfast was 20 euros; which was certainly too expensive. We opted to go down to Barneys Breakfast bar instead; in which you got a great cooked breakfast and good music for 8 euros each. Anyway that was my conclusion about the Hotel; not bad considering we got our third night for free due to their winter offer. 230125,doirebhoy,01/16/2004,City Break Hotel was okay - certainly not a 4 star; but ok. Breakfast at 20 euros was expensive. drinks were expensive; not only in the hotel but in most of the bars. Stay away from the Pizzeria down the street; the guy was a real con artist. He confused the order and ended up paying 70 euros for 2 mixed grills ; pint of beer and glass of wine. 230125,ATripAdvisorMember,01/07/2004,Christmas was a piece of cake! This year we left all the hassle of Christmas behind; chosing instead to head-off to the land of canals; clogs; and things too dubious to mention here! What a fantastic Christmas! No fuss; no falling out and definately no sprouts! The hotel was very nice; and in an ideal location; opposite the station at the top of the Dammrak. Some things were closed on Christmas Day; but the coffee houses; bars etc remained open all the same. We spent Xmas Eve doing the canal boat trip; and enjoyed the open air ice skating in Dam Square. The only cautionary note about our trip being that; as two females; even on the fringes of the red-light district we were hassled by blokes; God loves a tryer; and some of these chaps were just that! But dont let that put you off; as Amsterdam is a beautiful city full of contrasts; which everyone should experience at least once. Gutten hag! 230125,ATripAdvisorMember,01/06/2004,Nothing wrong with it Thought I would write a review in light of some of the comments here. We stayed in the Hotel Victoria for 3 nights in June 2003 and had a very enjoyable stay. The room was clean and well maintained. Great view of Central Station and an excellent location. Didn't use the resturant but the bar was nice and the service good. Would reccomend the Hotel Victoria for a great stay in Amsterdam; unless of course you are a fussy git like some people appear to be. 230125,Swoodhall,01/05/2004,Very Disappointing Stay I stayed here for the New Year celebrations in Amsterdam; The Hotel lobby; reception; bar and restaurants are very nice indeed; but when you go up to your room it is a different story.I was given a dark and dingy room; which had a window looking at a brick wall; but worst of all the previous occupant had vomited all over the carpet and this had not been cleaned up properly; so the stench was over powering.After complaining to be moved; I was given an air freshener can; and told I will not be able to be moved till the next day.When I was moved the next day; I was the given a executive room which was bigger and had a view of central station. This room was a smoking room so not a very pleasant for smell for a non-smoker. I was happier with this room regardless of the cigarette smell.During the first night in the new room I heard some scratching around over near the tea and coffee making facilities. The next day I found that something had been nor ring through the sachets of creamer.I came to the conclusion that there were mice living in the room with me; after finding droppings and loads of empty chewed up creamer sachets behind the sofa.This hotel is a bit on the expensive side for the quality of its services. 230125,ATripAdvisorMember,12/08/2003,Don't Go Don't bother with the Victoria Htl; we took it since it offered prices of a 4 star thinking it was a 5 star It is though in a good location. When you arrv thinking you have a 4 star room you find a dingy old room that needs redoing! They will though upgrade you to a suite if you pay 20 eursos more a night; arrv at night leaves you no choice since most of us prepay htl with expedia or internet booking We had original price of 110per night pls tax and now had to pay 135 ttc ; the room then is very big and nice looking a little closer you see that the upholstery on chairs is ripped and ink and or other marks; towels disgustingly dirty no refills of amenity shampoo and condit bottles; and try to tell the staff about it; you ll just get yelled at!! Try another hotel. 230125,ATripAdvisorMember,09/12/2003,no problem with me I hesitated to book a room in this hotel because of the mixed opinions posted below; but I went on to reserve one mainly because of its location (undoubtedly the closest hotel from the central station). As it turned out; it was a pleasant stay. The lobby was great; the staffs were kind; the room was spacious and clean; equipped with a table and a separate study desk. The breakfast was rather expensive (20euro); so I chose to get food outside. 230125,JimCap,09/10/2003,Very disappointed- Not a four star in my book I expected a lot more for a four star hotel (as it was billed on every website I looked at.) This hotel is in a good location but the room was small; dark and cramped; with the smallest bathroom I've probably ever seen. Very disappointed and it did not meet my expectations; especially for the price. 230125,ATripAdvisorMember,09/02/2003,Would not recommend Stayed here recently and their idea of a 4* and mine are difinately different. Room looked nothing like the expedia picture; no coverlet and bed linen was not changed in the 3 days we stayed there.Enterance hall was lovely but don't be fooled by the Superior room this is the basic room. 230125,ATripAdvisorMember,07/14/2003,Really a dump but... Location; location; location! Situated directly across from Centraal Station and close to everything. However the rooms are small; musty and unappealing. The hotel lobby is very nice and was recently upgraded but as soon a you go upstairs it's clear that they should have invested in upgrading the rooms too! Not worth the price. 230125,ATripAdvisorMember,07/10/2003,Seemed fine to me showReview(1133714; 'full'); 230125,mfhstid,06/26/2003,Underrated and can be good value showReview(1109280; 'full'); 230125,ATripAdvisorMember,06/08/2003,stay elsewhere showReview(1072984; 'full'); 230125,ATripAdvisorMember,03/05/2003,look elsewhere showReview(908441; 'full'); 230125,ATripAdvisorMember,02/08/2003,2 Weeks in Amsterdam... showReview(854676; 'full'); 230125,ATripAdvisorMember,01/16/2003,look at the room before you accept it showReview(837602; 'full'); 230125,ATripAdvisorMember,10/29/2002,5 star hotel at 4 star prices showReview(727416; 'full'); 230125,ATripAdvisorMember,10/24/2002,fine hotel in a fun town showReview(722441; 'full'); 230125,lass,07/30/2002,A+++ Excellent Hotel showReview(644546; 'full'); 230125,noire01,12/11/2008,comodo;un quattro stelle nella media. showReview(22653734; 'full'); 230125,AngelDavidRoma,12/03/2008,centrale showReview(22410240; 'full'); 230125,lass,11/26/2008,銈儬銈广儐銉儉銉犻銇弽瀵惧伌銇亗銈嬨儧銉嗐儷 showReview(22855936; 'full'); 230125,Hoshinohoshiko,10/24/2008,椐呰繎 showReview(21174216; 'full'); 230125,lass,10/01/2008,Lo mejor del hotel es su... showReview(20890776; 'full'); 230125,lass,08/28/2008,Ottima sistemazione showReview(19633798; 'full'); 230125,lass,08/21/2008,rapport qualit茅 prix moyen showReview(19633796; 'full'); 230125,DLT1977,08/16/2008,Casi perfecto showReview(19007840; 'full'); 230125,lass,08/07/2008,C'est d茅fintivement mon point de chute 脿 Amsterdam showReview(19633795; 'full'); 230125,lass,08/05/2008,Bien situ茅 showReview(19633794; 'full'); 230125,lass,08/03/2008,zentraler gehts nicht showReview(19633793; 'full'); 230125,lass,07/29/2008,un peu d茅莽u pour un h么tel quatre 茅toiles mais excellente situation de l'h么tel showReview(18523393; 'full'); 230125,lass,07/22/2008,pas terrible pour un h么tel de luxe showReview(18523392; 'full'); 230125,lass,07/03/2008,Un peu d茅莽u showReview(18523389; 'full'); 230125,lass,06/26/2008,Ottima posizione; personale molto gentile; peccato che si paga una tassa per ogni giorno di soggiorn showReview(17430575; 'full'); 230125,XavierHabsheim,06/21/2008,Un h么tel 脿 茅viter !!!! showReview(17094790; 'full'); 230125,lass,05/07/2008,bon h么tel en g茅n茅ral; mais attention 脿 la carte clef; ne marche pas souvents showReview(16602556; 'full'); 230125,lass,05/06/2008,GERNE WIEDER showReview(16602555; 'full'); 230125,lass,04/17/2008,Mauvais rapport qualit茅 prix showReview(15567978; 'full'); 230125,lass,04/05/2008,椐呫伀銇繎銇勩仹銇?#x201d; showReview(19170204; 'full'); 230125,lass,03/14/2008,Il confort nel cuore di Amsterdam showReview(14726055; 'full'); 230125,lass,02/24/2008,entt盲uschend showReview(13977944; 'full'); 230125,lass,02/24/2008,Un tr猫s bon hotel 脿 recommander sans h茅sitation showReview(13977945; 'full'); 230125,lass,01/28/2008,椐呭墠銇究鍒┿仾绔嬪湴 showReview(19168303; 'full'); 230125,lass,01/12/2008,Ottimo ed in ottima posizione showReview(13190903; 'full'); 230125,lass,01/12/2008,Gerne wieder showReview(13190902; 'full'); 230125,lass,01/11/2008,Top-Lage f眉r Bahnreisende showReview(13190906; 'full'); 230125,lass,01/02/2008,Parties communes de l'hotel Superbe !! mais pas les chambres 1er prix !! showReview(13190899; 'full'); 230125,lass,01/02/2008,Tres bien placee! showReview(13190898; 'full'); 230125,lass,01/01/2008,Wer Kaugummis am Bett mag showReview(13190896; 'full'); 230125,lass,01/01/2008,Si nous allons encore 脿 Amsterdam je n'hesite pas de retourner showReview(13190897; 'full'); 230125,lass,12/31/2007,pour profiter d'amsterdamen en tr猫s peu de temps showReview(13190901; 'full'); 230125,lass,12/30/2007,OTTIMO RAPPORTO QUALITA'-PREZZO showReview(18523394; 'full'); 230125,lass,12/18/2007,El hotel estaba muy bien... showReview(12651968; 'full'); 230125,lass,10/18/2007,Gerne wieder showReview(11661001; 'full'); 230125,lass,10/18/2007,Preis contra Leistung showReview(11661000; 'full'); 230125,lass,10/17/2007,Standard Hotel in g眉nstiger Lage showReview(11660998; 'full'); 230125,lass,09/22/2007,sera a nouveau mon h么tel 脿 amsterdam la prochaine fois! showReview(11660997; 'full'); 230125,Icaroo,09/21/2007,Nessun valore per il prezzo showReview(8840802; 'full'); 230125,MadridNano,09/02/2007,Excelente situaci贸n. Buena relaci贸n calidad-precio showReview(8607779; 'full'); 230125,lass,08/01/2007,tyres bon hotel bien place pres de la gare showReview(11440452; 'full'); 230125,lass,05/25/2007,super gut. Amsterdams bestes City Hotel showReview(11424306; 'full'); 230125,lass,04/05/2007,Ideale Lage f眉r eine Stadterkundung showReview(11406208; 'full'); 230125,lass,03/18/2007,Ottimo Hotel. showReview(11395052; 'full'); 230125,lass,03/07/2007,Nous y retournons. showReview(11395051; 'full'); 230125,lass,01/10/2007,strategico elegante merita le sue 4 stelle showReview(11385143; 'full'); 230125,lass,09/27/2006,gerne wieder showReview(11350688; 'full'); 230125,lass,08/20/2006,un h么tel luxueux 脿 l'accueil moyen showReview(11350687; 'full'); 230125,lass,03/27/2006,閴勯亾椐呫伀杩戙亸銆併偒銉娿儷... showReview(21800923; 'full'); 230125,lass,11/15/2005,Essendo in ristrutturazione la... showReview(11412915; 'full'); 230125,lass,08/23/2005,Bellissimo hotel; ottimo per... showReview(11412916; 'full'); 230125,lass,06/27/2005,C'est un tres bel hotel;bien... showReview(11412918; 'full'); 230125,lass,05/24/2005,Fedele alla presentazione su... showReview(11412919; 'full'); 230125,lass,04/17/2005,Buon albergo in ottima posizione showReview(11412920; 'full'); 230125,lass,03/14/2005,PURTROPPO LA COLAZIONE NON E... showReview(11412921; 'full'); 230125,lass,06/11/2004,H么tel tr猫s bruyant... showReview(11412923; 'full'); 230125,lass,06/02/2004,L'hotel 猫 ottimo sia come... showReview(11412925; 'full'); 230125,lass,05/21/2004,Hotel muy viejo y carisimo; hay... showReview(11412926; 'full'); 230125,lass,04/22/2004,L'hotel 猫 vicino alla stazione... showReview(13775912; 'full'); 230125,lass,04/22/2004,Buon rapporto qualit脿-prezzo... showReview(13775910; 'full'); 230125,lass,04/18/2004,L'hotel 茅 eccezionale... showReview(13775868; 'full'); 230125,lass,11/27/2003,L'albergo 猫 in una posizione... showReview(11412927; 'full'); 230125,lass,09/27/2003,Te cobran city tax sin previo... showReview(11412929; 'full'); 230125,lass,09/09/2003,Rispetto al prezzo indicato da... showReview(11412928; 'full'); 230125,lass,08/25/2003,Buono in rapporto a qualita... showReview(11412931; 'full'); 230125,lass,08/25/2003,SICURAMENTE UN ALBERGO DI... showReview(11412930; 'full'); 230125,lass,08/24/2003,涓ぎ椐呫伄鐪熷悜銇嬨亜銇儴... showReview(19920692; 'full'); 230125,lass,07/15/2003,E' un ottimo albergo solo che... showReview(11412932; 'full'); 230125,lass,06/10/2003,L'hotel Victoria 猫 veramente un... showReview(11412933; 'full'); 230125,lass,02/15/2003,Meistens ist gut;aber die... showReview(12650228; 'full'); 230125,lass,01/17/2003,2002骞?2鏈?0... showReview(19916432; 'full'); 230347,Norvsta,09/29/2008,Dodgy Area. Ok for a quick stop only. My wife and I only stayed in Frankfurt for one night. Its only a stones throw from the railway station so don't bother about getting ripped off by a cab driver. The hotel is very average in all areas. Its architecture is very bland and so are the rooms and service. Ok for a quick stop over. Frankfurt is a beautiful city; a great blend of old architecture and modern skyscrapers. The inner city area is surrounded by a beautiful park. We were travelling back to the hotel on foot; just after leaving this park we had to walk through the Red Light district for about 400m. It was full of prostitutes and low-lifes; even in the late afternoon. We did not realise that this area is only about 150m from the Intercity Hotel. Be careful if you go for a walk. Especially at night. 230347,pikey71,06/30/2008,for the location alone .... my wife and I stayed at this hotel along with our 3yr old son when we visited the frankfurt christmas market. pamper you it will not. but for anyone who REALISTICALLY wants an adequate; reasonably priced clean hotel as a base for a short trip to frankfurt I couldn't recommend it more.arrived into hauptbahnhof from airport; track 15; turn left; out the door and hotel is across the road ... dont get any more convenient ... and is absolutely invaluable if an early morning departure flight is involved. rooms while not huge were adequate enough to fit 3 of us as well as copious amounts of christmas shopping. excellent irish pub; o'reillys; on other side of hauptbahnhof .... great food. while it is just around the corner from the red light district on kaiserstrasse; this does not mean; as some reviews lead you to believe; that you'll be surrounded by hookers or addicts. didnt encounter either the entire weekend and we walked the streets pretty late at night. major bonus for this hotel is the free travel pass for your stay. this is invaluable. also do not leave frankfurt without checking out die zwolf apostel brewery-pub ..great steaks...exceptional home brewed beer ..enjoy the trip. 230347,tryanythingonce,06/13/2008,Cheap for a reason....... I was staying at the InterCity for work; and having stayed previously at the InterContinental; it was of course always going to be different; but at half the cost it does represent good value. However......Check InVery long queue at check in as a large group was in front of me. This is a big hotel; with a very small check in desk. It took 30 minutes to reach the front of the queue. RoomDespite asking for an executive smoking room; on getting upstairs; it was clear that this was a non smoking floor. Don't get me wrong this is a good thing! For non smokers to be subjected to the stale rank smell of cigs is gross; so I asked to moved to a smoking floor. This was dealt with quickly and efficiently. The rooms are small; but well laid out...... just a bit tacky. Compare this to a Holiday Inn Express (same cost etc) and it just falls short. Old and slightly tired; woodchip on the walls; stains on the carpets. Having booked an exec room (same rooms but free wireless minibar; bathrobe) none of this was available and therefore later; when I went on line having put on requested bath robe; had to get dressed and go to reception. The wireless just does not work. Could not logon at all and gave up. So; I took to my bed (twin room; very narrow single bed) only to realise that the mattress was PLASTIC!!!!!! This is completely horrible and resulted in my having a sweaty; and desperately uncomfortable night. Really really uncomfortable. I am neither incontinent nor a toddler and I felt slightly insulted about this. Only one; very flat pillow. The result? A complete failure by the hotel to provide me with what I was paying for..... a good nights sleep. NOT FIT FOR PURPOSE.A colleague had a really negative experience with the TV system. As there were no English channels; she signed in for Pay TV assuming it would be extra premium channels (Sky One; Comedy Channel; BBC etc) but was treated to a range of Porn. Take my word for it; she is no prude; but did not wish to pay for Porn she didn't want; but the hotel were totally intransigent about it. When I tried to sort this out at reception; another guest said he had had excactly the same issue. Please InterCity; all you have to do is list the Porn as Adult TV and you will not have angry; embarrassed guest demanding their money back to no avail!!Staff; breakfast facilitiesStaff very polite at all times. Perfectly acceptable outdoor terrace with bar and large screen TV (football going on). Good breakfast choice; but room too small at busy periods and not refuelled efficiently. There is a gym and sauna; but I didn't try them out.LocationRight next to the station and walking distance to all of downtown Frankfurt.OverallI just can't stay somewhere twice where I cannot sleep. I was here to work..... and ended up feeling tired and not on form during meetings. Next time I will justify the extra cost and stay somewhere else. 230347,cassandraBerlin,06/10/2008,Avoid this hotel Yesterday I was in Frankfurt on business and was booked into the Intercity Hotel across from the train station. I only hope that the company saved money; because comfort was certainly not an issue.It is true that one hears no train noise. However; the noise inside the hotel is considerable. Doors banging; closets in the adjacent room opening; elephantine footsteps on the next floor; etc.I was given a room on the ground floor; where in case of fire the door to the bar/lobby is not allowed to be shut (I tried); ergo I was treated gratis to a concert of loud-mouthed drinkers until 1 a.m. To balance that out; the maids started rattling glassware; carts; etc.; at 6:30 a.m. One of them tried to enter my room before 9 a.m. But the real kicker was the TV unexpectedly waking me at 6 a.m. I turned it off; fuming at a system which allowed the instructions of a previous guest to disturb my sleep. Unsuccessfully wooed Morpheus until 7:30 a.m. when the TV blared again. This time I called the receptionist; who; flustered; assured me someone would come to check. Thirty minutes later; having given up hope of succour and still gamely trying to rest; I received a call from the front desk saying I had neglected to press the OK button for a call left the previous evening; therefore the TV would continue to remind me. (At midnight when I entered my room; the omniscent TV had told me that a call had come. In vain I sought information from the TV and from the front desk. I was assured no call had come. Not true.)Even the manager attempted (admittedly; in not quite in so many words) to persuade me that these disturbances of sleep were my fault for having failed to press the OK button (also not true). Should I add that the remote control for the television was far from self-explanatory?Another colleague was awakened at 3 a.m.! But at least only once.I had to request that the soap containers be filled. No shower caps; shampoo; etc. Drains sluggish. Pillow was thin; although upon request an extra was provided. The A/C did work. The only other positive aspect was the not-quite-automatic offer of a free CombiTicket for public transportation. I received one at check-in; but other colleagues had to ask for it.One expects no better from the former proprietors of this hotel chain; but it is now owned and operated by the Steigenberger group. From THEM even transient guests should expect more. 230347,Makaveli26,02/24/2007,Good hotel and location but beware of unexplained rate increases. The Intercity Hotel is a cozy; comfortable hotel in the heart of Frankfurt. I found the staff to be very helpful and pleasent. The rooms were small; but that seems to be standard for Europe. The only problem I had was when I booked I booked in for a rate of 79euro a night and ended up being charged 92euros a night. I was unable to rectify this with the hotel; probably due to the laguage barrier (I cannot speak German at all). And I did not have a print out of my booking to prove what I was supposed to pay. Otherwise it was a very pleasent experience. Just make sure you have proof of what your rate is supposed to be. 230347,honoluluhonu,12/09/2006,Good hotel for travelers Conveniently located across the street from the Hauptbahnhof; hotel guests get a pass that gives them free access to all the various public transportation around Frankfurt; including to the airport. We did a lot of hopping on and off the U-bahn to get around town. Our room was quiet even though we were so close to the train station.The hotel has entire floors that are non-smoking; and we found a yummy Thai restaurant just around the corner. The hotel restaurant has an extensive buffet for breakfast - much more than we needed; but we tried it once. Dinner was good there; too. If you get a call while you are out; the TV is on in your room displaying the message - nice way to not miss anything important. 230347,nbologne,08/22/2006,Would recommend this hotel Location: Excellent. Right across the street from the main train station. In the heart of the city centre. Within walking distance to everything. Easy access to all forms of public transportation if you need to go outside of the downtown area.Room: Small. Bed and sheets are clean but carpets and walls are a bit stained and dusty. No amenities provided in the bathroom. Shower is small. No bath.Service: Excellent. Everyone at front desk speaks excellent English and is very friendly and helpful.Other: They provide a complimentary transportation pass for your stay so you can access public transportation for free.Restaurants: Adolf Wagner. Wega. Just off Schweizer Platz station. Highly recommend both.Overall: Would stay here again because of the location or for a short stay. Not suitable for a romantic getaway or a longer-term stay. And to respond to previous about safety of the location - I found it was totally fine. It is just off the red light district - unlike other hotels who are right in the midst of it. There are a few unsavory individuals that hang out right outside the main entrance to the railway station (very few and they will not bother you) but use the side entrance across from the hotel and you will avoid them if it concerns you. 230347,sarahclive,07/30/2006,Perfectly suitable hotel Small rooms but all you need. Clean; neat hotel with friendly staff.Just opposite is main railstation and post office; perfect fo overnight stay or as a bridge hotel 230347,comicbookguy,07/28/2006,Great hotel for pets. We loved this hotel. The location is great; right by the main train station (Haupt Bahnhoff). The lobby was large; clean and inviting. The hotel has a nice restaraunt and a cute little fitness area. The room was clean and the shower pressure was amazing! The staff was very friendly and gave us no problems about our dog. If you are looking for a cheap; basic hotel that is not dirty; weird; or scary this is definitly the one. On the other hand if you are expecting the marriot or hilton you will be disappointed. There is no room service and the room is not very large. Also there were a lot of people doing drugs on the street near the hotel. You never felt in danger because there are also lots of tourists and business people around too. Also the wireless internet was not working while we were there. I would most definitly stay here again. I totally loved it. I also will stay in the intercityhotel in other cities too. You get a free ticket for all the trains in town because it is owned by the train company. 230347,carolinaherps,07/05/2006,It was an OK place to stay... We stayed here mainly because we needed a cheap overnight hotel before our flight out of Frankfurt AM Main. It's fairly convenient via train (only about a 15 minute ride); but buying the train tickets can be a challenge if you've never done it before. The location is superb; as the hotel is right outside of the Main train station. The staff at the hotel were friendly. The room was clean; but the carpeting could have used replacing. We had a double (2 twin beds); and overall I would say the room was a bit small by US standards; but we stayed in other German hotels as well and this room wasn't any smaller than the other rooms we had encountered. The breakfast buffet was really good. Overall; I would stay there again for an overnighter; but it wouldn't be my choice for an extended stay in the city with my family. 230347,DonTobi,04/30/2006,Average hotel; sub-par room. Stayed here for one night in March 2006. Had booked the room through Orbitz. When I got there; was told at the front desk that no rooms were available. After some more checking; they put me into a room for people with disabilities. Room was adequate; but small; dark; and just didn't feel inviting. Breakfast buffet was ok. Had stayed at the nearby Bristol Hotel before; which was a much more pleasant experience. There's many hotels around there to choose from; and I won't be back at this. 230347,grimnod1,04/16/2006,Very helpful staff Just returned from Frankfurt; Intercity hotel.Literally across the road from the HauptBahnhof (Main Station) which is great if you intend to use the U Bahn to get around or if you are going to get out and about on the train. only problem with the location is; like London and other big cities; the main stations tend to attract some undesirables at the front entrance. In Frankfurt they have a group of drug dealers/users and Prostitutes. That being said; if you have to walk through them and you ignore them; they get on with what they are doing and don't seem to bother you. (or were we just lucky?) I would cut through the station via the side entrances to avoid the front if I were you. KaiserStrasse has a few sex shops on it also; which enevitably attracts groups of Men so if you don't like the seedier side of life I suggest you stick to the U Bahn to head for the Zeil and main sites instead of walking. The Hotel itself is fine for a short break or if you are on a short business trip. Clean; tidy small rooms with small ensuite. (small but still big enough) The staff could not be more helpful and all speak excellent English.Breakfast Buffet is the usual fayre but there is plenty of choice so there should be something for everyone. A typical City centre hotel really; not too many frills but exactly as described in reviews and brochures. 230347,newo,02/16/2006,Excellent hotel for Price; Location Minutes from railway sta entrance (Platform 24). Short walk to Trade Fair site city centre. Hotel was clean comfortable quiet. Easy access to airport. Taxi easy to get. Great breakfast. Friendly Staff. Free pass for bus/trams. I will stay again. I will Recommend to friends colleagues. 230347,ATripAdvisorMember,11/14/2005,Nice hotel; well priced; excellent location The Intercity hotel is right next to the main train station; and short walk the centre of Frankfurt. The room was fairly small; but very nice; and surprisingly cheap. The hotel had an 'upmarket' air about it compared to similarly priced hotels we had stayed at in other European cities. Guests get a pass for the commuter trains; so you can walk across the road and catch a train to the international airport (about 25 minutes) free of charge. The staff were very friendly and spoke excellent English; even though I offered to speak to them in German. The only downside was the cost of breakfast; for two of us it would have added 50% to the cost of our room to have breakfast included. We bought a full cooked breakfast at Frankfurt International Airport; and it was cheaper than the breakfast buffet at the hotel would have been. 230347,ATripAdvisorMember,07/10/2005,Wonderful hotel We stayed here at the beginning and end of our trip; and thought it was great. It's extraordinarily convenient to the train station and quite close to the city center; too. The neighborhood was not a problem; despite the warnings from previous reviews. The rooms were not huge; but we didn't mind. Wireless is available in the lobby and some of the rooms; and the selection of TV channels was good. Even if you don't have the hotel breakfast; there are plenty of options close at hand within the station. All together; this hotel was a fantastic value for the (small) amount of money we paid; about 65 euros. 230347,Gernereiserin,05/02/2005,Right across the train station Small rooms; a bit like Ibis hotels. Small; but clean bathroom. Cross the street to the train station: couldn't be more central. Free day ticket for public transport included. Breakfast room ok; bar not very cosy. Alright for a night; but nothing special. 230347,ATripAdvisorMember,08/25/2004,Intercity hotel Great location - got off Ryanair bus from Frankfurt Hahn and it was a 5 minute walk round the corner. Clean with friendly staff. Exceeded expectations as I got it for 鈧?0p.p.s on internet and felt it was a good bargain! 230347,ATripAdvisorMember,04/03/2004,Inadequate Overpriced Rooms I reserved a double room and was given a small room with two small single beds (not big enough for an average size person) in a wing of the hotel that reminded me of construction trailer type accomodation. I was not happy considering that I was paying the equivalent of more than 100 USD/night . I travel through Europe once a month for my job and this type of overpriced accomodation is the norm there. I advise all Cdns and Americans to avoid vacationing in Europe unless they plan to spend megabucks and get ripped off; particularly now with the strong Euro 230347,JecaSydney,02/15/2004,Handy location. Stayed there in December 2003 and got a great internet rate. Hotel is like an upscale Formula 1. Very friendly staff; clean rooms with good facilities. Mattress could have been a fraction thicker. Excellent breakfast and free internet. We also got a free day pass for the trains. For the price excellent value. 230347,JoeMR,11/01/2003,Great location; nice hotel Great location; right across the street from the train station -- perfect if you're in Frankfurt for a night to catch a plane from their busy airport. Rooms small but comfortable -- hallways just a bit worn. Friendly and helpful staff (except for unanswered request for extra pillow). Beds not great and pillows awful. Very good shower; and plenty of storage space. Would definitely stay here again for a single night. 230347,lass,10/09/2008,椐呫仭銇嬨仹銈ゃ兂銈裤兗銉嶃儍銉堢劇鏂欙紒 showReview(21744705; 'full'); 230347,lass,08/06/2008,椐呰繎銉撱偢銉嶃偣銉涖儐銉?#x201d; showReview(19914630; 'full'); 230347,lass,07/07/2008,gerne wieder showReview(18533353; 'full'); 230347,lass,06/24/2008,椐呫伀杩戙亜 showReview(19172063; 'full'); 230347,lass,06/17/2008,Nah am Bahnhof showReview(17439835; 'full'); 230347,lass,05/23/2008,Gerne wieder showReview(16604082; 'full'); 230347,lass,05/10/2008,椐呫伀杩戙亸銇﹀ぇ澶変究鍒?#x201d; showReview(19170971; 'full'); 230347,lass,05/09/2008,Warmes Wasser w盲re sch枚n gewesen showReview(16604081; 'full'); 230347,BlackDove,05/07/2008,Sicherheitsrisiko showReview(15739383; 'full'); 230347,lass,03/23/2008,銉偙銉笺偡銉с兂銇究鍒┿仹銇?#x201d; showReview(19169765; 'full'); 230347,KalleGrabowski,03/08/2008,Angenehmer Aufenthalt; super Fr眉hst眉ck!!! showReview(14133910; 'full'); 230347,lass,01/25/2008,Gerne wieder ... showReview(13194772; 'full'); 230347,lass,01/24/2008,it was quite ok showReview(13194771; 'full'); 230347,lass,01/23/2008,鍒濄儠銉┿兂銈儠銉儓 showReview(19168204; 'full'); 230347,lass,01/14/2008,涓ぎ椐呫亱銈夊緬姝┿仹锛擄紣... showReview(21803181; 'full'); 230347,lass,01/13/2008,缈屾棭鏈濈┖娓嚭鐧恒伀銇€併亰銇欍仚銈侊紒 showReview(19167885; 'full'); 230347,lass,12/20/2007,鏈濋銇倐銇仚銇斻亜銉愩儶銈ㄣ兗銈枫儳銉?#x201d; showReview(19167204; 'full'); 230347,lass,11/17/2007,浜ら€氥伄渚裤€併儛銉勩偘銉炽仹銇欍€?#x201d; showReview(19166481; 'full'); 230347,lass,10/17/2007,ganz annehmbar showReview(11663325; 'full'); 230347,lass,09/28/2007,涓ぎ椐呫仚銇愰殻銇偤銆佸牬... showReview(21803038; 'full'); 230347,lass,09/19/2007,閮ㄥ眿銇仜銇俱倎銇с仚銇?.. showReview(21802998; 'full'); 230347,lass,09/17/2007,molto bene showReview(11312631; 'full'); 230347,lass,08/23/2007,涓ぎ椐呫伄鐪熸í銇伄銇хЩ... showReview(21802907; 'full'); 230347,lass,08/20/2007,銉曘儵銉炽偗銉曘儷銉堛伀琛屻亸... showReview(21802890; 'full'); 230347,lass,07/15/2007,閴勯亾鏃呰鑰呭悜銇戙伄渚垮埄銇儧銉嗐儷 showReview(19162091; 'full'); 230347,lass,05/30/2007,klein aber fein showReview(11430053; 'full'); 230347,lass,05/05/2007,鑹亜銇ㄦ€濄亜銇俱仚銈堬紒 showReview(19161000; 'full'); 230347,lass,03/26/2007,椐呫伀杩戙亜銇婂緱銇儧銉嗐儷銇с仚 showReview(19160573; 'full'); 230347,lass,03/25/2007,鏈濋銇屻亰銇勩仐銇嬨仯銇?#x201d; showReview(19160563; 'full'); 230347,lass,03/21/2007,F眉r Kurzaufenthalt geeignet showReview(11400261; 'full'); 230347,lass,03/08/2007,鏈濋銇屻倛銇?#x201d; showReview(19160385; 'full'); 230347,lass,03/03/2007,甯稿銇仐銇︺伨銇?#x201d; showReview(19160348; 'full'); 230347,lass,03/01/2007,銇俱仧鍒╃敤銇椼仧銇勩儧銉嗐儷銇с仚銆?#x201d; showReview(19160336; 'full'); 230347,lass,02/27/2007,alles super showReview(11400260; 'full'); 230347,lass,02/04/2007,銈ゃ兂銈裤兗銉嶃儍銉?#x201d; showReview(19160157; 'full'); 230347,lass,01/06/2007,Gerne wieder showReview(11392598; 'full'); 230347,lass,12/30/2006,Perfekte Lage; prima Ausstattung showReview(11382451; 'full'); 230347,lass,12/05/2006,銇婃墜銇斻倣渚℃牸銇у揩閬?#x201d; showReview(19159597; 'full'); 230347,lass,09/28/2006,Sehr ordentliches Allzweckhotel in der City showReview(11353125; 'full'); 230347,lass,09/24/2006,銆€浠婂洖銇撱伄銉涖儐銉伅椐?.. showReview(21801714; 'full'); 230347,lass,09/15/2006,銉曘儵銉炽偗銉儠銉堜腑澶椐呭墠 showReview(19158807; 'full'); 230347,lass,09/04/2006,銉曘儵銉炽偗銉曘儷銉堜腑澶... showReview(21801584; 'full'); 230347,lass,09/01/2006,鏈濋銇岀洰鐜夈伄椐呭墠銉撱偢銉?#x201d; showReview(19158654; 'full'); 230347,lass,08/30/2006,绔嬪湴鏉′欢銈傘倛銇忋€侀儴灞?.. showReview(21801565; 'full'); 230347,lass,08/22/2006,鏈濋銇娿亜銇椼亱銇c仧銇с仚 showReview(19158551; 'full'); 230347,lass,07/31/2006,閮ㄥ眿銇偡銉炽儣銉仾銇屻倝... showReview(21801384; 'full'); 230347,lass,07/24/2006,鐙亜銇岄潤銇嬨仹蹇仼 showReview(19158289; 'full'); 230347,lass,07/01/2006,銉偦銉炽儣銈枫儳銉炽伄瀵惧繙銇晱椤屻亗銈娿€?#x201d; showReview(19158043; 'full'); 230347,lass,05/30/2006,銉兗銈恒儕銉栥儷銇亰濂ㄣ倎銉涖儐銉?浜ら€氥伄渚库棆-椋熶簨鈼?#x201d; showReview(19157788; 'full'); 230347,lass,04/30/2006,涓ぎ椐呫伄妯伀銇傘倞閴勯亾... showReview(21801026; 'full'); 230347,lass,04/28/2006,涓ぎ椐呫伄鐪熸í銇ㄣ亜銇嗙珛... showReview(21801024; 'full'); 230347,lass,04/16/2006,鏈濋銇岃豹鑿?#x201d; showReview(19157379; 'full'); 230347,lass,04/03/2006,銇ㄣ伀銇嬨亸浜ら€氥伀渚垮埄銇?.. showReview(21800951; 'full'); 230347,lass,03/24/2006,浜ら€氥伄渚胯壇銇?#x201d; showReview(19157150; 'full'); 230347,lass,03/16/2006,渚垮埄銇у畨銇忋仸銇嶃倢銇?#x201d; showReview(19157033; 'full'); 230347,lass,03/09/2006,姗熻兘鐨勩仹銇?#x201d; showReview(19156937; 'full'); 230347,lass,02/27/2006,銇婃皸銇叆銈娿仹銇欍€?#x201d; showReview(19156885; 'full'); 230347,lass,02/25/2006,渚垮埄銇с仐銇?#x201d; showReview(19156875; 'full'); 230347,lass,01/07/2006,銇婃皸銇叆銈娿伄銈偝銉伀杩藉姞锛?#x201d; showReview(19156285; 'full'); 230347,lass,12/09/2005,绉诲嫊銇伅渚垮埄 showReview(19156080; 'full'); 230347,lass,11/07/2005,浠婂洖鍒濄倎銇︿竴浜恒仹銉夈偆... showReview(21800607; 'full'); 230347,lass,10/30/2005,涓ぎ椐呫伀鐩磋繎銇ф湞椋熴亴璞婂瘜 showReview(19155728; 'full'); 230347,lass,10/11/2005,銇ㄣ伀銇嬨亸杩戙亜锛侊紒 showReview(19155533; 'full'); 230347,lass,09/17/2005,浜ら€氥伄渚裤伅鏈€楂?#x201d; showReview(19155251; 'full'); 230347,lass,09/14/2005,銉曘儵銉炽偗銉曘儷銉堥銇嬨倝... showReview(21800477; 'full'); 230347,lass,08/07/2005,銉曘儶銉间箺杌婂埜銇█銈忋仾銇嶃們銇忋倢銇亜銇紵 showReview(19154781; 'full'); 230347,lass,07/31/2005,鏈濋銇儞銉ャ儍銉曘偋銉°儖... showReview(21800375; 'full'); 230347,lass,07/07/2005,銉曘儵銉炽偗銉曘儷銉堜腑澶... showReview(21800264; 'full'); 230347,lass,08/13/2004,銉曘儵銉炽偗銉曘儷銉堜腑澶... showReview(19928890; 'full'); 230347,lass,05/23/2004,銉曘儵銉炽偗銉曘儷銉堜腑澶... showReview(19927607; 'full'); 230347,lass,05/12/2004,椐呫伄鐩伄鍓嶃€傛梾琛屽垵鏃?.. showReview(19927325; 'full'); 230347,lass,04/27/2004,銉曘儵銉炽偗銉曘儷銉堛伄涓ぎ... showReview(19926850; 'full'); 230347,lass,03/31/2004,銇撱亾銇潪甯搞伀銉兗銈恒儕... showReview(19926262; 'full'); 230347,lass,02/18/2004,銉曘儵銉炽偗銉曘儷銉堜腑澶... showReview(19925311; 'full'); 230347,lass,02/07/2004,銉曘儵銉炽偗銉曘儷銉堜腑澶... showReview(19924915; 'full'); 230347,lass,12/26/2003,銉曘儵銉炽偗銉曘儷銉堢┖娓伕... showReview(19923698; 'full'); 230347,lass,10/19/2003,鍫存墍銇亾銈掓専銈撱仹椐呫伄... showReview(19922321; 'full'); 230347,lass,10/10/2003,鏃呰銇渶寰屻伀2娉娿仐銇?.. showReview(19922073; 'full'); 230347,lass,10/05/2003,銉曘儵銉炽偗銉曘儷銉堛亱銈夌Щ... showReview(19921940; 'full'); 230347,lass,09/13/2003,銈儍銉椼儷銉兗銉儔銈掍娇... showReview(19921273; 'full'); 230347,lass,09/01/2003,鏈?鏅傘仈銈嶃伀鐫€銇勩仧銇?.. showReview(19920946; 'full'); 230347,lass,07/24/2003,銉曘儵銉炽偗銉曘儷銉堛伀澶滅潃... showReview(19919883; 'full'); 230347,lass,06/24/2003,銉夈偆銉勫浗鍐呫伄銈裤兗銉熴儕... showReview(19919322; 'full'); 230347,lass,06/16/2003,绉併伅銉曘儵銉炽偗銉曘儷銉堛倰... showReview(19919213; 'full'); 230347,lass,06/15/2003,銇撱伄銉涖儐銉伅椐呫伄妯伀... showReview(19919203; 'full'); 230347,lass,06/14/2003,浣撻〒璜囥倰瑾伩鍒╃敤銇椼仸... showReview(19919194; 'full'); 230347,lass,03/24/2003,銆€銉涖儐銉伅銉曘儵銉炽偗銉?.. showReview(19917858; 'full'); 230367,KindredNZUK,10/01/2008,Nothing fancy; but great service! We stayed in this hotel for the weekend of this year's Berlin Marathon. It was our first visit to Berlin and good hotels were hard to come by! This hotel had brilliant service and a very nice bar and restaurant on the ground floor. We thought that our bedroom was a little sub-par - definitely more three star than four star - and the air conditioning left a lot to be desired: our room was really stuffy.I wouldn't book this hotel for a romantic weekend away or anything; but as a base for exploring the city it would be fantastic - it's a couple of minutes' walk to the train (and Berlin's public transport is wonderful). Some reviews have slated the hotel breakfasts; but we found it to be absolutely fine! It was also great that the hotel staff obviously anticipated that a lot of their guests were in town to run the marathon - they had a big pasta buffet for dinner the night before; for example. 230367,hmp825,04/11/2008,A great hotel in a reasonable location View from the hotel 230367,KHF,03/31/2008,Made a good choice Stayed here a total of 7 nights with my husband. It was a good thing that a S-bahn station and not a U-bahn station is very nearby as we arrived in the middle of a strike by the public transport sector. Although the hotel is located on Storkower Stasse; the name of the S-bahn station is Landsberger Allee and it takes about 2-3 minutes on foot to get there. The hotel may not be in the centre but there is no problem getting to the major sights in Berlin. The room is of good size and comfortable. The housekeeping did a fantastic job as the room was spotless. We got good rates from the hotel's website (the hot deals) and we considered that to be a bargain. If you do not want to have breakfast at the hotel; there is a bakery shop just around the corner by the name of Kamps and a kebab shop. There is also a small supermarket and a One Euro shop at the basement of the Forum Landsberger which is in the same building as the Kamps and the hotel (though it is not connected). You will see a convenient store on the ground floor of Forum Landsberger but the one at the basement has more choices and the prices are better too. Service at the front desk was good as well. The only downside was that the internet charge was on the high side. But I guess that is the normal rate charged by hotels. All in all it was a good stay. 230367,ddmelbourne,02/12/2008,Nice hotel Stayed in this Hotel in May 2007 with tour group. The staff were very helpful. Bought transport ticket at front desk. Young guy on desk only to happy to give transport info and map. Tram across the road; as is train station. 10 minutes from Alexanderplatz. Plenty of places to eat near by. Had italian one night [ family run]and chinese another; both very reasonable. We were lucky to have a large corner suite {2 rooms} It was very clean and not too noisy even though it was overlooking the main street. 230367,cb83UK,01/17/2008,Lovely Stayed here on a 2 night break to Berlin. Lovely clean an dwell maintained hotel. Very close to the tram station and set in a small shopping arcade. Lovely restaurant and bar in the hotel and also a nice Bulgarian restaurant 2 doors away. staff very friendly and helpful. 230367,MemberfromPadova,10/04/2007,Better than expected but far from city centre The hotel; located in former East Berlin; is new; nice; clean and an excellent value for the money. It is also very close to; and well connected by public transportation to everywhere in Berlin including Schoenefeld airport.It is however not near to city centre: you would need to change at least two lines on the S-Bahn/U-bahn network or take a tram. Both rides take 25-30 minutes. Taxi may be faster depending on traffic but a ride to Mitte would be no less than 10 Euros making this quite unconvenient. Moreover; taxies are not readily available outside of the hotel: you may have to wait for some time to have one called by the very polite and efficient staff at peak hours or in bad weather.In the end; the hotel is a best choice if you use it only to sleep and get changed; or if you do not mind about commuting time between major attractions in Berlin and your room. If you wish to stay where action takes place you might think of treating yourself at a more centrally located option. 230367,AusTraveller2007,08/22/2007,Loved Park Plaza The staff here were fantastic; the room was more than comfortable; the breakfast was lovely; and a lovely breakfast room; and the hotel restaurant was exceptional!!! Very clean; a really nice stay! Can't say anything bad about our time at Park Plaza Prenzlauer Berg Berlin. Fantastic location with the tram right outside the door; and close to main train line. 230367,leicsloony,07/09/2007,Very helpful and an nice place to stay 11 of us stayed here for a stag do; that was booked very cheaply. We were expecting something ok; but found this to be a delightful hotel in a nice area which was a quick taxi or tram ride into Mitte. The staff were very friendly and helpful and kept us supplied with beer.After booking for 10 we had an additional member to the party whom i phoned the hotel direct and he was added into one of the rooms without the slightest fuss.All in all; a great place to stay and Berlin is a must do city.You wont be dissappointed. 230367,LevRaphael,05/02/2007,Weary Traveller Found Rest I was in Berlin at the end of a two-week book tour sponsored by my German publisher for my book Yiddishkeit: oder das eigene Leben (Secret Anniversaries of the Heart in the original English version) and wanted to be comfortable. It was hard getting someplace for the May 1 holiday weekend; and this was one of the few choices.I had an executive room with good minibar and soaking tub in the small bathroom. Having traveled extensively in Europe; I find a soaking tub a true luxury; even if it's not a luxus hotel. The side facing Storkowerstrasse is quieter than the other and I was at the end of the hallway and far away from the elevator. There's golden oldie music in the hallways and elevator that you can't hear inside your room. Sometimes it annoyed me; but often I found the 80s tunes a hilarious trip back in time.The room was cheerful and hip and I enjoyed my stay. I didn't realize right away that the arrow controls by the door were for the exterior light-damping window shades; so learn from my ignorance! :-). I've stayed elsewhere in Berlin and though this is not a scenic part of the city per se (though elsewhere in Prenzlauer Berg is hip and lovely); you get a feel for the old East Berlin which i find very suggestive; stimulating and intriguing as a writer. And the trips I made from there to Kreuzberg and back were really fascinating.The hotel food was good; though breakfast merely average. Staff was helpful whether I spoke German or English; though perhaps somewhat more so with the former. Cabs come amazingly quickly when called by the front desk.A special treat: a few doors down is a Bulgarian restaurant. Good food at reasonable prices. 230367,螠伪蟻委伪,04/26/2007,...so and so... Room 230367,richhull,03/29/2007,Recommended Room 202 again 230367,dottorsocrates,03/18/2007,New but smal rooms Stayed here in February; for business.The hotel is brand new; clean; in one of the main squares of Berlin next to the TV tower.Not tested the restaurant. Only problem i faced is that the room was very small. At the top of the hotel there is a casino; but you must ear a jacket and no jeans are allowed. 230367,cayman8,10/30/2006,a real sleeper We booked a great 4-day package that included the breakfast buffet; one free dinner; an executive suite and a city tour bus. While the executive suite was ok; it certainly did not live up to American expectations for an accommodation so labelled. Nonetheless; the room was large and clean; although a bit in need of refurbishing. The breakfast buffet was simple; but more than adequate; particularly when included in the rate. The single dinner we had at the motel was nothing fancy; but well prepared. The bathroom was immaculate and the bed comfortable. While this hotel looks a bit inconvenient for the traveller; the S-Bahn circle route stops a half-block away; making it easy to get almost anywhere (use Landsberger stop). The real secret to a quick trip downtown was the use of the tram running down the middle of nearby Landsberger Allee - a straight shot to Alexander Platz; museums; etc. I can't imagine getting a better deal in Berlin for the money. The only drawback was the very expensive wireless internet service; but we found this to be the unfortunate norm in Germany. 230367,Fizzler,10/02/2006,Good Hotel Although a short journey outside of the city centre; this hotel makes a good base for people on a city break. As one of the other reviewers has said; it is in the east of the city; so is in amongst run-down blocks of flats and the views aren't very inspiring! But; don't be put off. It's very near to a train station and a tram stop; and a taxi journey to the Brandenburg Gate only costs around 拢8 (ask the receptionist to call a taxi for you). Make sure you write down the address of the hotel though; to show taxi drivers when you want to return to it; as there are TWO Park Plaza Hotels in Berlin (the other is the Park Plaza Wallstreet).On the whole we found the staff very efficient; but the levels of friendliness ranged from extremely friendly to not at all friendly! However; all of the staff spoke good English and were able to give us information on local events - we were there for the Berlin Marathon; and the staff were able to advise us about road blocks etc. The hotel was not totally what I was expecting - on its website; the communal areas sound much larger than they are! In reality; the bar is a tiny extension of the reception desk; and there are 3 or 4 tables with chairs round; then that's it (apart from the restaurant; which is rather canteen like). So; don't pick this hotel if you want to sit around in the lounge and meet up with friends etc. There is; however; a small cafe/restaurant next door; a supermarket just up the road (for water and snacks) and a kebab shop and internet cafe around the corner. Our room was large and spotlessly clean; with a really nice bathroom; and was very comfortable. Our room rate did not include breakfast though; so we had to pay around 拢8 extra (each). We did this on the first day; but then for the remainder of our stay we went to the supermarket and bought fruit and bread etc instead - much cheaper! Our room was equipped with a kettle - first time ever I've seen one; in a continental hotel! There's also a fridge (containing the mini bar) that you can buy milk and then keep in there. Oh; one more thing - on our arrival; there was a little packet of Harribo on our pillows! A nice touch! 230367,LouiseGlos,09/15/2006,Clean; friendly hotel. A nice hotel. We stayed in September 2006. Staff were friendly and helpful; and all spoke fluent english. Although a little outside the centre of Berlin (about 20 mins to the centre) the public transport system is excellent. Frequent trains from the Landsberger Allee station (2 minutes walk from the hotel).Whilst the restaurant menu was quite basic the food was of a good quality and the service was good. The hotel rooms are a good size; modern and very clean. The bathroom had a full bath/shower setup and was again very clean (and kept that way during our four day visit). There was a mini-bar in the room although we didn't use it. There is a small shopping centre just around the corner from the hotel (near the S-bahn station) which contains a Lidl supermarket; hairdresser; restaurant and internet cafe (useful if you don't have a laptop!).The only downsides were the view from the hotel (flats and roads) and the noise from the busy road during the day. However; the noise quickly died down at night and the soundproofing within the hotel itself is excellent. 230367,fredmeadows,05/09/2006,a little gem My husband and I have just returned from 3 nights at this hotel. Although a tram ride outside berlin city centre for the price this is a great little hotel.The staff are young and incredibly helpful and knowledgable about what to see and do and transport. The rooms are small but clean and warm. The bar is tiny but not at all pricey. The restaurant is underused with a small menu but the food is tasty and well cooked. The tram into berlin city stops just outside the hotel and takes 10-15 mins and they run frequently and on time. I would recommend travellers getting a travel pass at the airport and take the excellent airport express train into the city. All in all a great trip 230367,ATripAdvisorMember,12/12/2005,Good; nice hotel We have just spent 3 nights in this hotel. We did arrive a few hours before official check in time; so hotel did not have a non smoking standard room available at that time; but we were instead offered an executive room for an extra 5 euros per night; which was still very cheap. The room was very nice; bed was so comfortable that we didn't want to get up. View wasn't fantastic; but we literally only used the room for sleeping; so this did not matter much to us.Only had breakfast once at the hotel for 10euros per person. The usual- cereals; yoghurts; scrambled egg; meatballs; etc. Very nice.Staff were also friendly; but were once given an evil look by a receptionist (who was on the phone) when we came out of the lift chatting...The location was extremely good for transport; the s-bahn and tram stop just around the corner from the hotel (you need the 'Landsberger Allee' s-bahn stop; not 'Storkower St' ; if you're taking tram it's the the same again; and not 'peterberg st/landsberger allee')There wasn't much going on at all by the hotel itself; so we felt like we had to stay out the whole day; since it wasn't worth popping back to the hotel in the middle of the day cos there was nothing to do in that area.Overall a very good hotel; just not close to anything of interest. Be prepared to travel. If we hadn't been in such a hurry; and done more research;we would have chosen something more central because when we got back in the evenings; the area by the hotel was very quiet; quite eerie; no people around.5.80 euros for a day ticket (use this on S U-bahn and the trams aswell). Good value for money.A 2 hour ticket is 2.10 euros. 230367,ATripAdvisorMember,10/19/2005,Very good hotel; very good location; very good price Just finished 4 nites at this excellent hotel. I'd say that the hotel is more like a 4 star than 3 star; and that's just the accomodation. Add in the location; and I might score it even higher.I paid a little less than $80/nite for an almost 2 room room (i.e. bedroom and sitting room didn't have a door between them; by they were very nearly separate.) Amenities (including 2 TVs and free daily bottled water) were nice surprises.I found the location to be outstanding; though not for the view from the windows or the community - it's pretty plain. What was excellent; though; was the city access via public transport. With a tramstop (10 mins to Alexanderplatz about every 5 minutes) and S-bahn just outside; nowhere in the city was more than about 15 or 20 minutes away. (On my getaway day; I took the S-bahn 10 minutes (to Beuchstrasse) to directly connect with the airport bus to Tegel to get to the airport in 15 minutes for 3.20 Euros.)Staff attention was good; with everyone speaking fluent English.If I had to try to find a negative; the bathroom was a bit small; but came with better than average amenities.Overall; I enjoyed my stay; and will now seek out other Park Plaza properties in the future. 230367,ATripAdvisorMember,10/05/2005,A wonderful Surprise in Berlin..... View of the room 230367,kelvrp,04/18/2005,Big room; good breakfast; friendly staff I have just stayed here for seven nights (part business; part pleasure) and was very pleased. I had a huge room (called a business suite); very clean and RadissonSAS-esque furniture and decor. The hotel is located right by Landsberger Allee S-bahn station (on the ring lines) and the tram stop (same name) is served by three high frequency Metrotram routes into the city centre. It takes aboiut 10 minutes into Alexanderplatz.There was a good buffet breakfast at 鈧?0; the minbar prices were on a par with most hotels (eg beer 鈧?.50).The only downside was that every night there was a coach party staying so I needed to choose breakfast times to avoid them as they all went in together.The staff were all friendly and helpful and very willing to speak in English to any non-German speakers.All in all a very pleasing experience and very good value. 230367,Nev05,11/12/2003,The Park Plaza The hotel it's self is quite modern but we had no idea that it was so far away from the centre and tourist areas of Berlin. Also we were quite surprised to find that there is still such a big divide between East and West Berlin. The Park Plaza Hotel is in East Berlin and the area consists mainly of large derelict buildings; graffiti clad walls and couple of small shops. Our only escape from this was by the wonderful transport system in Berlin; which you should try; as taxis are quite expensive. The staff in the hotel; although pleasant (but rarely smiling) ; were unable to speak good English and were unable to give us directions and explain local stuff to us. We found that the bar facilities in the hotel were non-existent and the restaurant menu remained the same for the entire duration of our stay; and to be honest; it didn't inspire us to eat there. The rooms were a good size and clean but the views left an awful lot to be desired and the mini bar was truly over priced as it is in most hotels. It was an experience one which I don't think I'd be too keen to repeat. 230367,ATripAdvisorMember,11/01/2003,Berlin Visit October 2003 Stayed at the Park Plaza Hotel Berlin during my October 2003 visit.Rooms were very spacious and clean.Rooms were very well sound proofed.They had a mini bar and nicely appointed marble bathrooms.Would definetly stay here again especially for the money and quality of service. 230367,lass,09/09/2008,es war ein sch枚ner aufenthalt showReview(20552856; 'full'); 230367,lass,09/09/2008,Gutes Preis- Leistungsverh盲ltnis showReview(20552855; 'full'); 230367,lass,09/02/2008,Buon Hotel showReview(20552857; 'full'); 230367,lass,08/31/2008,Facile e pratico showReview(19639848; 'full'); 230367,lass,08/27/2008,Sehr gut gelegenes; diskretes sowie sauberes Hotel showReview(19639846; 'full'); 230367,lass,08/26/2008,Sehr empfehlenswert; gerne wieder! showReview(19639845; 'full'); 230367,lass,08/24/2008,Berlin - August 2008 showReview(19639844; 'full'); 230367,lass,08/20/2008,Un bell'albergo showReview(19639843; 'full'); 230367,lass,08/19/2008,Sehr sch枚nes Hotel showReview(19639847; 'full'); 230367,lass,08/10/2008,Tr猫s bien showReview(19639842; 'full'); 230367,lass,08/05/2008,Top Preis sehr viel Leistung showReview(19639841; 'full'); 230367,lass,07/31/2008,gutes hotel showReview(18526313; 'full'); 230367,lass,07/03/2008,Jederzeit wieder showReview(18526302; 'full'); 230367,lass,06/30/2008,kann man nur empfehlen showReview(17439365; 'full'); 230367,lass,06/29/2008,sehr gutes hotel; gerne wieder showReview(17439364; 'full'); 230367,lass,06/27/2008,Da wohne ich gern weider showReview(17439363; 'full'); 230367,lass,06/24/2008,Gerne wieder showReview(17439366; 'full'); 230367,lass,06/13/2008,Velodrom in 2 Minuten zu erreichen showReview(17439361; 'full'); 230367,lass,06/08/2008,Gerne wieder showReview(17439362; 'full'); 230367,lucavi,06/06/2008,Buon rapporto qualit脿 prezzo showReview(16717791; 'full'); 230367,lass,06/03/2008,vollstens zufrieden showReview(17439341; 'full'); 230367,lass,05/28/2008,Ist zu empfehlen showReview(16607123; 'full'); 230367,lass,05/07/2008,Zentrale Lage mit gutem Preis- und Leistungsverh盲ltnis showReview(16607121; 'full'); 230367,lass,04/29/2008,Hotel perfetto come qualit脿-prezzo showReview(15565498; 'full'); 230367,lass,04/22/2008,Ich w眉rde es immer wieder buchen showReview(15565499; 'full'); 230367,lass,04/11/2008,Einfach und gut showReview(15565489; 'full'); 230367,lass,04/11/2008,Sehr gutes Hotel f眉r Kurzaufenthalt showReview(15565488; 'full'); 230367,lass,04/02/2008,G眉nstig; gut; jedoch nicht alles wie gebucht showReview(15565487; 'full'); 230367,lass,04/02/2008,Gutes Hotel mit excellenten Verkehrsanbindungen showReview(15565486; 'full'); 230367,lass,04/01/2008,in Ordnung showReview(15565484; 'full'); 230367,lass,04/01/2008,Gerne wieder! showReview(15565483; 'full'); 230367,lass,03/30/2008,Sehr angenehm showReview(14734590; 'full'); 230367,lass,03/27/2008,W眉rde wieder dort wohnen... showReview(14734591; 'full'); 230367,lass,03/25/2008,Gerne wieder showReview(14734589; 'full'); 230367,lass,03/14/2008,Gerne wieder! showReview(14734588; 'full'); 230367,lass,02/27/2008,sehr anonym showReview(13980627; 'full'); 230367,lass,02/25/2008,Jederzeit wieder showReview(13980626; 'full'); 230367,lass,02/24/2008,Gutes Preis Leistungs Verh盲ltnis showReview(13980625; 'full'); 230367,lass,02/19/2008,Sehr gute Preis-leistung Verh盲ltnisse showReview(13980623; 'full'); 230367,lass,02/07/2008,Klasse Hotel showReview(13980622; 'full'); 230367,lass,01/16/2008,hotel giovane! Ottima sistemazione showReview(13197015; 'full'); 230367,lass,01/11/2008,Pas au niveau d'un quatre 茅toiles showReview(13197016; 'full'); 230367,lass,01/10/2008,Ottimo! showReview(13197017; 'full'); 230367,lass,01/10/2008,Immer wieder gerne showReview(13197014; 'full'); 230367,lass,01/07/2008,Prenzlauer Berg vom Feinsten showReview(13197012; 'full'); 230367,lass,01/06/2008,Schon zum 2. Mal - und immer wieder gerne! showReview(13197010; 'full'); 230367,lass,01/05/2008,Da un quattro stelle mi aspettavo di meglio showReview(13197011; 'full'); 230367,lass,01/04/2008,N盲chste mal bestimmt wieder... showReview(13197005; 'full'); 230367,lass,01/04/2008,Tr猫s content de cet h么tel; du personel tr猫s disponible; et surtout de Berlin; une ville 脿 voir. showReview(13197006; 'full'); 230367,lass,12/23/2007,Ich w眉rde wieder buchen und weiter empfehlen showReview(13197013; 'full'); 230367,lass,11/22/2007,Wenn Berlin; dann wieder im Park Plaza Prenzlauer Berg showReview(11314154; 'full'); 230367,lass,11/19/2007,Hotel carino dal buon rapporto qualit脿 prezzo showReview(11314153; 'full'); 230367,lass,11/02/2007,Durchschnittliches Hotel showReview(11314152; 'full'); 230367,lass,10/31/2007,War nett! showReview(11314151; 'full'); 230367,lass,10/26/2007,Alles ok showReview(11314150; 'full'); 230367,lass,10/17/2007,ganz nettes Stadthotel showReview(11665035; 'full'); 230367,lass,10/16/2007,Gutes Hotel mit guter Verkehrsanbindung im Ostteil Berlins showReview(11665034; 'full'); 230367,lass,10/12/2007,gerne wieder showReview(11665033; 'full'); 230367,lass,10/12/2007,Gutes Hotel mit erstkalliger K眉che showReview(11665032; 'full'); 230367,lass,10/03/2007,Gute Lage; Preis -Leistung stimmt showReview(11665031; 'full'); 230367,lass,09/16/2007,ottimo rapporto qualit脿-prezzo showReview(11665030; 'full'); 230367,lass,08/10/2007,Faux quatre 茅toiles showReview(11439599; 'full'); 230367,lass,08/01/2007,hotel pi霉 che discreto showReview(11439597; 'full'); 230367,lass,06/18/2007,绗戦銈掔礌鏁碉紒 showReview(19161465; 'full'); 230367,lass,05/20/2007,Sehr zu empfehlen showReview(11422486; 'full'); 230367,lass,05/17/2007,perfetto showReview(11422485; 'full'); 230367,lass,05/11/2007,Gutes Angebot showReview(11422484; 'full'); 230367,lass,05/11/2007,Gutes Hotel showReview(11422483; 'full'); 230367,lass,05/10/2007,F眉r einen Kurzurlaub genau richtig! showReview(11422482; 'full'); 230367,fgvl,04/29/2007,Choix correct mais h么tel excentr茅 showReview(7480768; 'full'); 230367,lass,04/02/2007,Sehr gutes Fr眉hst眉ckbuffet und... showReview(11358719; 'full'); 230367,lass,03/18/2007,nous le recommandons et nnous y retournons d猫s que possible showReview(11396670; 'full'); 230367,Maaxx,02/08/2007,H么tel Sympa showReview(6764910; 'full'); 230367,lass,01/30/2007,Ung眉nstige Lage. Ncht Fr眉hst眉cken!! showReview(11396669; 'full'); 230367,lass,01/20/2007,Lage optimal showReview(11396668; 'full'); 230367,lass,01/09/2007,Abgelegen an einer lauten Stra脽e showReview(11393145; 'full'); 230367,lass,09/25/2006,SUPER showReview(11358057; 'full'); 230367,lass,05/18/2006,Struttura molto ben collegata... showReview(11358721; 'full'); 230372,alearezzo,01/06/2009,Buona vacanza all' hotel Savoy a Francoforte The Savoy hotel is a very good and not expensive hotel closed to the main station a few minutes walk from the city centre.from the main station is about 2 minuts walk; to the city centre 10 minutes walk and to the Main River 3 minutes walk. For a double room (not big but very clean) with a very big and wonderful breakfast we paid 80 euro at night!!!Also the staff is very kind and helpful!!!We enjoied at Savoy Hotel!!Also the SPA and swimming pool are very good!!! From the Roof Swimming Pool at noght we can see the City-SkyLine!!Very Good 230372,windsor,12/28/2008,wouldn't come back We had one night in Frankfurt and chose this hotel because it was convenient to the train station; and we had a flight out the next morning. Our first problem was finding the hotel; because we when exited the train station out the center door of the train station and looked up and down the street; we must have seen a dozen hotels; but no Savoy. I thought I had read on someone's Trip Advisor post that we should turn left when we exited the station (but that turned out to be the wrong direction.) We tried asking for help in the train station; but no one had heard of the Savoy or could even tell us where the street was located. Since turning left hadn't produced the hotel; we turned around and walked in the other direction; and did finally find the street and the hotel; which is located on a sidestreet and not visible from the front of the train station. We should have gotten off the train; turned right and exited the train station at that end; in which case the hotel would have been visible on our left.Our double room was fine; but our triple room was unpleasant- something stained the walls and the third bed (a couch) had not been made up. We were told that would be done but when we returned from dinner; there were still no blankets or pillow for the couch when we returned hours later; so we were given a single room at no additional charge; which was fair.This might be fine for a traveller who needs close proximity to the train station; but we found nothing redeeming about it otherwise. Certainly wouldn't want to walk around the streets at night. 230372,jennyhoya,11/23/2008,great location; Good Value very close to the train station. easy walk to the sites. nice rooftop pool. clean bathroom. 230372,HelenDavis84,09/21/2008,Great location; hotel could have been better We stayed in the Savoy in June. The hotel is in a great location; 2 minutes walk from the train station and an easy stroll to all the sites. The reception looked nice and the staff were good. However; we were disappointed with our room; firstly the interior was quite shabby and the shower leaked all over the bathroom. We had to move rooms on the second day as the tap broke off the bathroom tap and could not be fixed; our new room was slightly better but still not what I would call a 4 star hotel; still it wasn't bad for the money we paid so if you can get the hotel for a cheap price it is fine; but don't pay a lot. 230372,jamitch,09/17/2008,Disappointed We stayed in the hotel 2 nights. We were disappointed with our room and the view. We had a triple room and my son slept on the sofa bed. Most other hotels we stayed in where a triple was booked had three beds in them. I rather think it was a double with a sofa thrown in there. There was barely room to walk around the room. The lift is also very very small. We booked this hotel because of it's location being across the road from the railway station and the price was reasonable. As we were traveling by train both mornings this was convenient for us. The full breakfast was very good and the receptionists were very helpful. We were able to get around the city easily from here but probably look at staying elsewhere if I went back to Frankfurt. 230372,Jaybeesys,09/13/2008,Great Value; Location The Savoy is located virtually across the road from the Main Train Station. It takes 3 minutes to walk to the entrance of the station. It is across the road from a Tour Operator ETS. So getting city tours is a breeze. It is very convenient to walk to the The shopping areas. It is also very close to the Red Light district; so there are some sleazy looking people on the street around the corner from the hotel. The Hotel Room wwas very cleean and comfortable. I had them include Airconditioning at Euro 5 extra per day. Well worth it. The Breakfast at Euro 15 per day was adaquate. More than enough and I had them make me a Cheese and Mushroom omelete each day. So all in all I would stay there again. The Staff were very helpful and the Bar is open in the evening. 230372,SFTraveler01,06/17/2008,Excellent Hotel I've stayed at the Savoy a couple times when I have flights in/out of Frankfurt airport and have never had a problem. The location is excellent - right across from the main train station in Frankfurt and within walking distance of the downtown area; historical and pedestrian zone.The rooms are clean; the beds comfortable; and the front desk staff are friendly. What's also nice are the shutters on the outside of the windows to completely keep out the light in the room; though having a room with a window facing the front of the hotel you're bound to hear a bit of street noise and trains.Breakfast is typical European - meats; cheeses; breads; yogurt and fruit and there is also a small bar to have a drink in; though there are plenty of other nice spots in the area to grab a drink. I can't say anything negative about this place; and will continue to book here anytime I'm in Frankfurt. 230372,travelinjack3,04/30/2008,Not a fan since there is only limited A/C The location cannot be beat for convenience but that is about the only thing is high priced hot box has going for it. The on-line site made no mention of the hotel only having A/C on a couple of floors. As such; it was a very hot night in Frankfurt. The location is great with easy access to the train station via underground tunnel. Good cheap eats and shopping in the underground area at the train station. The hotel bar is very over priced even on beer which is usually cheap everywhere in Germany. The staff was not very friendly or helpful. They did not want to honor a non-smoking room request without more money. 230372,lolaborro,02/29/2008,Fair choice if you get a decent rate I'm only giving this hotel a 3 rating because of the price paid. I left it for the last minute and there must have been some sort of exhibition going on in Frankfurt and most hotels were fully booked; and the ones that were not; were asking for extortionate prices. I chose the Savoy because of the proximity to the station. Unlike most station hotels; I didn't find the area to be particularly rough; I went out for dinner in the evening (young female alone) and didn't feel unsafe. I must also mention there are not many restaurants near the hotel. The room itself was pretty average; I Paid 275 euros for it but I think it was worth about 120 maximum. The breakfast selection was very good; the only problem is that all the tables were taken and their staff didn't seem very keen to help me so I ended up leaving my plate in there and having breakfast at the station.I would only recommend this hotel if you can get it for less than 150 euro any more and I'd go somewhere else. 230372,kaypagoldcoast,02/07/2008,The Savoy certainly won us. We travelled through Europe by Eurail and we originally chose the Savoy because it was close to the Deutchebarn (main railway station). We had read reviews to say the breakfast was excellent but after staying in 3; 4 and 5 star hotels throughout Europe and the Middle East over a period of 3 months we have to say the best breakfast we experienced was definitely at the Savoy.What an absolute delight! Big congratulations to the Savoy.There is no question we will definitely be staying at the Savoy whenever we travel to Frankfurt. 230372,TIME80,02/03/2008,Lovely hotel That's an amazing hotel. The outside is just terrible; it looks very ugly; but the inside is amazing: a huge and clean hall; with staff speaking a perfect English. Rooms are not that big; but the bed is very large and confortable. At the top floor there's a swimming pool; a beautiful steam bath and a lovely sauna (I would have loved to spend all my stay at the hotel). Breakfast is incredible; there's a vast selection of food (German and British breakfast) and it tastes really good. Price is absolutely cheap for what it offers; but make sure you do not book it in a trade fair period; as prices rise incredibly (+ 150%).I did not pay for it personally as I was there with a customer of mine; so he paid for it; but I'd recommend it (very easy access to the main train station and to the bus stop for ryanair buses). 230372,IrishTraveller085,01/22/2008,Not bad We booked into this hotel for a night whilst attending a trade fair. It is right beside the main train station and only about 10 - 15 minutes by taxi from the airport; so very convenient.The hotel itself is nicely decorated with a relaxing reception area and a comfortable bar. There are three lifts servicing the multi-floored building. We had booked into a superior room. By paying a little extra we got a room comparable to a standard 3 star hotel in Ireland. So I'm guessing a standard room is pretty basic.Overall the hotel is more than acceptable and I would stay again. 230372,visitor69,11/30/2007,great value and very clean Stayed here for one night late NovemberGreat location - 2 minutes from the train station but still quiet enough to get a good nights sleep.Clean rooms although the wifi didn't work properly - not the hotel wifi but a general provider for the area 230372,MGPC,11/14/2007,Excellent value for money! My husband and I had just come back from the Hotel Savoy Frankfurt (October 2007) and have to say we were pleasantly impressed. The hotel is located just opposite the Frankfurt Mainz central station the 鈥淗auptbahnhof鈥?which is very convenient. The hotel reception is friendly and speaks good english except for their porter - a bit stern looking. We were given a room located on the first floor; clean but built next to the lift shaft and was very noisy when the lift was in operation. The room itself was not accommodating for a twin bedded room as the two beds were in an L shaped room; so one of the beds was unable to see the other person or the TV etc. (which is fine with us). Shower and toilet facilities were fine. The only down side is there is no tea making facilities in the rooms (ie kettle; etc)The breakfast buffet is really good with lots of choice to choose from 鈥?cooked breakfast like scrambled and fried eggs; bacon; sausage; meats; a big selection of cereals; breads; rolls; cheese; yogurts; chocolate croissants; toast; fresh fruits; and more. The waitress was attentive and always quick to offer a refill of our coffee or tea. There is a basket full with fruits and free pastries in the reception lobby throughout the day. They also served us free drink at the bar as we were waiting for our room to be ready before they could check us in.Overall we found this hotel excellent value for money. Would stay again but would demand a different room location definitely. Would score it a 7/10. Highly recommended! 230372,traveller1079,11/09/2007,Ok and has a pool The hotel is located just opposite the central station which is very handy but not very scenic and there is a some background noise. We didn't find any good restaurants/bars nearby and you are near a number of seedy sex shops. The hotel is reasonable though for the price we paid. The rooms are a good size and comfortable. The breakfast buffet is really good with lots of choice and there is fruit and cake in the reception throughout the day. The reception staff were really helpful and were able to answer all our questions. There is a small swimming pool; sauna and steam room at the top of the hotel which overlooks the bright lights of the Frankfurt skyline - perfect if it's raining outside. 230372,mobius20,10/27/2007,The best value of my entire trip! I'm generally not picky when it comes to hotels - so long as it's clean and safe; I'm usually happy. The Savoy; however; made me reconsider my standards!My final night in Germany I left completely unplanned. I arrived in Frankfurt and dropped in to the Savoy based on a short review in a travel book. I stayed in a single room for 50EUR which was the LEAST I paid for a room during my entire stay; and the Savoy was far and away better than any of them.The room; though small (who cares) was fantastic. Large bed; very modern bathroom; safe; fridge - and exceptionally clean. It felt like I was the first person to stay there! The front desk staff spoke perfect english and was very polite.The hotel has wireless internet - but for a slightly expensive additional fee. It was fast; though.The included breakfast was amazing - even if the room had been abysmal; the breakfast would've made up for it! I wished I had left myself more time to enjoy it before I needed to get to the airport. 230372,superkittie,08/03/2007,Great Hotel! Great hotel would go back again just for the breakfast! When we went the hotel was classed as 4 stars some advertise it as 3 stars. The main reception it outstanding and decor is well worthy of 4 stars. Same with the breakfast room. Although the rooms were very lacking in 4 stars department; the decorwas very old; the fridge was falling to bits and in general it neededupgraded (except the bathroom which had been upgraded) to make it near a 4 star room. Overall we found this hotel excellent value for money. The breakfast room has everything you would want for breakfast from basic toast to full fry up and you get to go back as many times as you want! Staff are very friendly and always there to help. The hotel is directly outside the main train station and only a shortwalk into town. 230372,Babybug,07/24/2007,Dishonest hotel There are much better hotels for better deals out there. Don't stay here.Biggest problems: hidden charges; combined with a very rude front desk. You think you get a good deal; but then you find that they will charge you for things which they never disclosed upfront. And no air conditioning.For example; I know some hotels charge for local calls; many don't; so before placing a call; I went through the which their in-room hotel information which tells you all about how to dial an outside line and place calls; and it does not list any charges or fees for such calls. I was shocked upon checkout; when I found a huge bill for the local phone calls I made. I wouldn't have dialed them had I known they would charge me such ghastly amounts! When I asked for an explanation; or to see the hotel fees in writing; the rude retort I recieved was We are in Germany; Not America. We don't have to disclose our fees. Now pay or I will call the police.Anyhow; it felt very underhanded; luring people into services and then charging them fees that were undisclosed beforehand; and then their attitude about about what they did was OK. They brag about being 4 star; but are far from it. NO AIRCONDITIONING. I had to choose between stifing heat or opening my windows for everyone to peer in and for mosquitos to fly in and have a feast. The rooms are small and cramped; the showers don't even have a full shower curtain- the bathroom was soaked after my shower. 230372,TiredHamilton,06/10/2007,No air conditioning and noisy We arrived at the hotel and were allocated a room which was above the busy roads (and tram track) after requesting a quiet room. Thinking they had misunderstood our requirements we requested another room - unfortunately we got the same just on a different floor. The room had no air conditioning and was like a sauna. If the window was opened the noise was excessive. I eventually resorted to sleeping on the tiled bathroom floor to cool down. Not a place to stay if you want a quiet or cool room. 230372,tarrkan82,05/01/2007,The Savoy recommanded ! I stayed in the Savoy from April 28 until 30 for two nights in a single comfort room. Found everything to be of a very good standard : room was rather small; but the bed was big and comfortable and everything was new; clean and working properly. The airconditining was perfect even with the very high temperatures outside. My room (720) was quiet even though it was opposite the elevators. Breakfast was extremely good. Overall a good 4 star hotel.I booked directly over the hotel website and only paid EUR 49;00 per night (bf included). 230372,TravelBug55,01/28/2007,Christmas Markets at Frankfurt - Savoy My boyfriend and I had arranged a 5 day break to see the Christmas (2006) markets in Frankurt. Having booked the flights we got onto searching the internet for hotels in Frankfurt. Our first searches brought back quite pricey hotels until we found the Savoy hotel. With the hotel booked I later carried out further searches into the hotel - I was devastated at the hotel reviews for the Savoy. So I decided to go with an open mind.When we arrived - we were surprised how nice the reception area was. The reception staff spoke very good English. We got a 5th floor room which must have been recently renovated. The doors were still old; but I couldn't believe that the bathroom was brand new. There was no sign of a really old; cracked sink a bath that was too deep (which was explained in other reviews). I admit that the hotel was not worth 4 stars - but it was pleasantly good; clean and very central to the city and right beside the train station. The breakfast was great; plenty to choose from - cooked breakfast; fruit; yogurts; cereal and toast.On the top floor there was a small pool which had a great view especially at night time when the city lights were lit. There was a steam room; sauna and gym equipment.We had a great time at the Christmas markets and sight seeing. The bus tour booking office was right opposite the hotel which was really handy as we were first time visitors at the City. So please don't be put off by the bad reviews - we certainly had a pleasant stay at the Savoy. 230372,ThetravellerKerry,01/24/2007,please take away a few stars! I arrived at the Savoy hotel with an open mind. After reading the reviews on this website I wasn't quite sure what to expect. It is very central there is no doubt about that. Check in was average and the reception area is nice. Corridors to the bedrooms are in need of a lick of paint and the carpet is quiet worn. Bedrooms are v small the handle was missing off the wardrobe. The door into the bathroom is a sliding one which looks v strange; kind of reminded me of a mobile home/caravan! The Sink and Bath are v worn and yellow looking; bath is quite high so you do have to almost jump up into it...would hate to see what an elderly person would have to do in this situation! Once I got into the bath I was literally too tall for the shower which is not securley attached so therefore water sprays everywhere unless you hold it with your hand.. After recovering from the bathroom experience my partner discovered that the bed was actually two single ones pushed together with the oddest lightest looking mattresses I have ever seen. With much annoyance I made my way to reception and enquired if there was a possibility of changing rooms. I was met with a cool forced smile that told me All the rooms are the same . that night the traffic was horrific and the room was so hot that a window had to be left open.. The worst though was the visible springs that were nearly up through the material of the so called mattress. I had the worst nights sleep so on my way to breakfast I made my way to reception and asked for the manager on duty who I have to say was v nice and efficient. After hearing my story he informed me that there was no problem in changing us to a newly renovated room on the 7th floor and explained that they were going through major renovations at the moment. It was a pity that the girl that checked us in didn't inform us of this!The new room was much more pleasant; new and modern. If we had gotten this room the first night we would have really enjoyed our stay as the breakfast room was excellent and had a nice enviroment.I work in a 4 star hotel myself and I really feel that the hotel savoy is nowhere near the required standards here in Ireland. So if you are going to stay there don't go with very high expectations and if your not too fussy and just going for a bit if shopping then stay here but by all means ask for a room on the 7th floor! 230372,VerheijJ,11/06/2006,The worst hotel I have ever stayed in Myself and my family went to Frankfurt last year for the Christmas Markets. We thought we'd found a bargain at getting some cheap rooms in this hotel....we should have thought again. I'll admit upon entry to the hotel I was impressed by the marble floors and the christmas tree in the reception area. It actually looked somewhat nice. We happily got the key to our rooms and got into the elevator to go up to our floor. This is where the nightmare began....As the door of the lift opened I stared out in confusion. The hallway had a musky smell; stains on the walls and I practically had to sidestep my way to the room as it was so narrow. When I got to the room I was disgusted. There was blood on the sheets of the bed; a bottle of complimentary water (of which someone had already drank a glass) and the toilet was missing the seat; not to mention a disgusting amount of hairs in the sink. The door to the room would not lock properly and there was some sort of arguement going on down the hall.It was 1am and as we were so tired we reluctantly pulled the sheets off the bed and slept on towels which we had placed over the dirty mattress. When I say slept I mean that I closed my eyes for a few minutes at a time as I could not allow myself to sleep in a place as filthy as this..Needless to say we booked out the next day (we were due for 2 days) and after a screaming match with the manager; got a refund on the night we had stayed.If you want to remember your stay in Frankfurt as a nice one; then please avoid this hotel like the plague. The staff are ignorant and rude; the rooms are absolute filth and you may as well be throwing your money down the drain. I do not see how this hotel could even call itself a 1/2 star let alone a 4 star. 230372,Maruru,09/25/2006,The breakfast of champions! OK; I'm gonna skip the room review for a sec and go straight to the breakfast - it was awesome! After spending the first week of our trip eating cornflakes and yogurt for breakfast every morning; this was a welcome change. The breakfast buffet; which was included in our price; offered scrambled and fried eggs; bacon; sausage; regular and chocolate croissants; fresh fruits; cereals; rolls; meats and cheeses; yogurt; and more. The wait staff was very attentive and always quick to offer a refill of our coffee; tea or juice. Our room also did not disappoint. We had a triple room (three twin-sized beds). The room was large by European standards; and offered amenities such as air-conditioning; a minifridge; and a TV. The bathroom was a bit small - you had to step up to get into the tub and there wasn't much head room once you were in there! The hotel's location was excellent - just across the street from Frankfurt's main train station (you could cut through the plaza under the street if you preferred); and about a 15 minute walk to the river front. There were also scores of restaurants; bars and shops in the surrounding area. 230372,dublinrose,05/11/2006,great hotel but not a 4* Have just come back from the Hotel Savoy and have to say I was very pleasently surprised. Some of the reviews I had read led me to believe I was going to a hovel but I found the hotel to be quite charming although the 4 star rating is a bit of an exaggeration - 3 star would be more accurate.Location wise you can't ask for better. The hotel is right across the road from central station and is within walking distance to a huge choice of bars and restuarants. We travelled with a child so had a triple room which was a fairly good size. The rooms were a bit run down though - the carpet was worn in places and the walls could do with a lick of paint. The bathroom was perfect - the bath was really deep though so watch it with young kids. I only had breakfast in the hotel so can't vouch for dinner but the breakfast was amazing. Such a hugh choice of foods to suit every palate - even my fussy 8 year old was happy!The staff were excellent; really helpful and great for information. All in all for the price I paid I was really happy but if you are looking for 4* luxury - forget it! 230372,Tarheel006,03/23/2006,Great hotel I can't understand some of these reviews. I thought the Savoy was fantastic. I got a great rate 66 euro/night by emailing the hotel directly. Lovely little lounge. Breakfast was delicious with the first hot and cold food we had seen for breakfast since we arrived 10 days earlier to the region. Free pasties in the lobby and free drink at the bar. Within walking distance of the Museums on the Main and to Romerburg if you have stamina. All staff were pleasant and helpful. I'd definitely stay here again. Could have used another pillow on the bed though. 230372,ATripAdvisorMember,01/28/2006,Run Down 3 rd Rate Hotel The Frankfurt Savoy Hotel located downtown 2 blocks away from the main train station 7 or 8 years ago used to be a good hotel [ 4 star ] under different management. I stayed there a couple of times in the past. I picked that hotel because it is close to the train station where the next day I could take the train out to the airport when it is time to return to the U.S.A. June 28; 2005 I checked in late afternoon and rented 2 rooms for the night. I believe they were on the 3 rd floor; we dropped off our baggage and then went out for a walk and dinner. Returned about 11 P.M. and went to bed. I renember it was very hard and uncomfortable; the next morning I looked at both single beds in the room and found that there were NO MATTRESSES on either bed; only the box spring. The white sink in the bathroom was scratched so badly that the bowl was scratched down to the brown underbase. When we checked out; I asked my cousin to see her room; again neither bed had a mattress and her sink was also scratched totally down to the brown base. And yet they have 4 stars on their stationary; you would think they would be ashamed I mentioned it at checkout time at the desk; the manager was not there and the employees could have cared less. The rooms were $ 150.00 each. I wrote them; E-Mailed them and faxed them after I returned to the U.S.A. thinking that they might deduct 30 or 40 % from the bill. they never even responded. Visa said that they could do nothing about it. Even the Salvation Army [ Heils Armee ] I am sure has mattresses on their beds. The Frankfurt Savoy Hotel does not even qualify for a 1 Star Hotel . 230372,julia687,12/05/2005,Nice hotel The hotel was fine; not as bad as expected after reading the reviews. It is directly opposite the train station and about 15 mins from the airport by taxi which cost 20 euros each way. The lobby bar is nice as is the restaurant with breakfast. The breakfast was great; there was a very big selection of cereals; breads; hot items.The rooms were a reasonable size the bathroom was clean but could perhaps do with a new sink as it was very scratched.Around the hotel is not really any bars; there are a number of kebab shops; a chinese restaurant several a few adult shops; well it is in the redlight area but we didn't feel unsafe. We went to the Irish bar which was good. We went for the christmas market it was about a 15 minute walk from the hotel - highly recommed it!Overall the hotel is perhaps more of a 3* but was fine for us. 230372,MrScottie,12/03/2005,Questionable 4 star; but great location! showReview(4159334; 'full'); 230372,ATripAdvisorMember,07/17/2005,Never give them your creditcard number showReview(3675800; 'full'); 230372,ATripAdvisorMember,06/20/2004,Four Star????? showReview(2207092; 'full'); 230372,ATripAdvisorMember,05/18/2004,Not sure how this rates as a four star showReview(2076750; 'full'); 230372,ATripAdvisorMember,03/28/2004,Go for the Comfort Rooms showReview(1749418; 'full'); 230372,ATripAdvisorMember,09/24/2003,Great Location showReview(1364069; 'full'); 230372,plattfuss,10/22/2008,Ordentliches; zentrales Business-Hotel; etwas abgewohnt showReview(21100977; 'full'); 230372,lass,10/19/2008,PAra tratarse de un 4... showReview(21663041; 'full'); 230372,lass,10/08/2008,椐呫伀杩戙亜銆傘儉銉栥儷銉栥儍銈兂銈般仐銇熴亴銆傘€傘€?#x201d; showReview(21744701; 'full'); 230372,meerx901,09/04/2008,Das schlechteste 4 Sterne Hotel bisher! showReview(19737718; 'full'); 230372,lass,06/27/2008,鎵嬨仈銈嶃仾渚℃牸銇ㄥ瑝銇椼亜銈点兗銉撱偣 showReview(19172133; 'full'); 230372,lass,06/26/2008,War OK showReview(17435110; 'full'); 230372,lass,04/22/2008,Gerne wieder showReview(15574506; 'full'); 230372,lass,04/14/2008,Gute Lage; freundlicher Empfang; satte Preise showReview(15574499; 'full'); 230372,EeFVerona,04/06/2008,Bella esperienza! la piscina dell'hotel 230372,lass,02/27/2008,Preis/Leistung gut showReview(13983952; 'full'); 230372,lass,01/16/2008,Tr猫s d茅莽u - showReview(13203029; 'full'); 230372,lass,01/13/2008,椐呫伄銇欍亹鍓嶃伄銉涖儐銉仹... showReview(21803171; 'full'); 230372,lass,01/10/2008,涓ぎ椐呭墠銇伄銇у畨蹇冩劅 showReview(19167772; 'full'); 230372,lass,11/23/2007,Nicht umwerfend; aber OK! showReview(11312304; 'full'); 230372,lass,11/16/2007,unbedingt zu empfehlen showReview(11312303; 'full'); 230372,lass,11/11/2007,Nicht schlecht! showReview(11312302; 'full'); 230372,lass,10/30/2007,Gerne wieder showReview(11312301; 'full'); 230372,lass,10/30/2007,椐呭墠銇т究鍒┿€傛湞椋熴伀銇偣銉兗銈偟銉笺儮銉炽伨銇?#x201d; showReview(19165921; 'full'); 230372,lass,10/18/2007,gerne wieder showReview(11660009; 'full'); 230372,lass,09/25/2007,銉夈偆銉勩仹鏁扮畤鎵€瀹挎硦銇?.. showReview(21803020; 'full'); 230372,lass,08/06/2007,銉撱偢銉嶃偣銉涖儐銉?#x201d; showReview(19162829; 'full'); 230372,lass,08/04/2007,hotel de qualit茅 plus que convenable showReview(11444822; 'full'); 230372,lass,06/14/2007,Na; ja! showReview(11496966; 'full'); 230372,lass,03/08/2007,椐呫倐杩戙亸銆佽壇銇嬨仯銇熴仹銇欍€?#x201d; showReview(19160393; 'full'); 230372,lass,12/30/2006,澶滄櫙銈掕銇亴銈夈偟銈︺儕 showReview(19159774; 'full'); 230372,macadi,12/14/2006,No es un 4 estrellas. showReview(6439964; 'full'); 230372,lass,11/14/2006,浠娿伨銇ф捣澶栥仹娉娿伨銇c仧... showReview(21802016; 'full'); 230372,lass,10/20/2006,銉曘儵銉炽偗銉曘儷銉堜腑澶... showReview(21801890; 'full'); 230372,lass,10/02/2006,锛斻仱鏄熴伅鑷О銇ㄣ倐鑱炪亜... showReview(21801777; 'full'); 230372,lass,09/27/2006,weiter zu empfehlen showReview(11359368; 'full'); 230372,lass,09/18/2006,銉涖儐銉伅銆併儠銉┿兂銈儠... showReview(21801680; 'full'); 230372,lass,08/25/2006,鍥涖仱鈽嗐仾銇伀瀹夈倎渚℃牸... showReview(21801524; 'full'); 230372,lass,05/13/2006,涓ぎ椐呫倰鍒╃敤銇欍倠銇倝鍒╃敤渚″€ゃ亗銈?#x201d; showReview(19157625; 'full'); 230372,lass,04/06/2006,瑕垏銇偣銈裤儍銉?蹇仼绔嬪湴 showReview(19157316; 'full'); 230372,lass,01/17/2006,1鏈堛伀銈枫兂銈般儷銉兗銉?.. showReview(21800735; 'full'); 230372,lass,10/26/2005,銇勩倓銇犮€?#x201d; showReview(19155696; 'full'); 230372,lass,08/28/2005,瀹夈亸銇﹂杩戙仹渚垮埄 showReview(19155049; 'full'); 230372,lass,08/23/2005,锛旀槦銇嚜绉?#x201d; showReview(19154980; 'full'); 230372,lass,08/14/2005,銈枫兂銈般儷閮ㄥ眿銈掋儎銈ゃ兂閮ㄥ眿銇?#x201d; showReview(19154849; 'full'); 230372,lass,01/03/2005,銈点偊銉娿亴銈偣銈广儭 showReview(19929521; 'full'); 230372,lass,01/11/2004,銆€椋涜姗熴伄鍑虹櫤銇岄亝銈?.. showReview(19924070; 'full'); 230372,lass,10/29/2003,銉曘儵銉炽偗銉曘儷銉堥銇嬨倝... showReview(19922517; 'full'); 230460,DRS48,01/04/2009,Fantastic Stay Hotel Cecilia is excellently located - within sight of the Arc de Triomphe and within walking distance of Eiffel Tower. The room was clean; warm and of average size for a European hotel. The bath room was more than adequate. We had a room on the front and could hear the traffic noise but it was not bothersome. Breakfast provided a very good start to the day - and was always fresh and the staff were very attentative to the needs of the diners - never letting anything even get near to empty.We enjoyed walking down Mac Mahon Avenue in the opposite direction of the Arc and finding eating places as well as shopping all within a few minutes. 230460,Riley100Cornwall,01/04/2009,Location; Location; Location If location and ease is important to you; Hotel Cecilia is definitely right for you...buses from CDG Airport stop literally steps from the hotel; the Arc de Triomphe can be photographed from the room balconies and the Metro is at the end of the road. Our room was a good size and well equipped and the hotel interior is very Parisian. Breakfast was included in the room price and certainly set us up for the day - think unlimited supplies of croissants and pain au chocolats!Although there isn't an in-house restaurant for evening meals there are lots of high quality restaurants nearby which are fun discovering.Couldn't recommend this hotel anymore highly!!! 230460,beebunny,01/01/2009,5 star staff travelled the world (int'l flight attendant)--looking for a hotel to recommend to friends and family--criteria--had to have convenient location--proximity to metro--transportation to airport--clean room (extremely important)--great value--friendly and helpful staff--found it!! --the staff at the Cecilia (especially Vivian; Marie and Lucy were extremely helpful and pleasant--enjoyed the breakfast each day--i will wholeheartedly recommend the Cecilia Hotel to friends and family and look forward to returning to Paris and another great stay at the Cecilia. BW USA 230460,sombochris,12/23/2008,Great Location A friend recommended this hotel; I was really glad she did. The hotel is in an excellent location and feels really safe. 100m from the Arc De Triumph. The lift is really small and as there were 5 of us the kids usually ran up the stairs. We had two rooms the front room had a balcony over looking the Arc. The other room looked onto a court yard. Spotless bathrooms. Really warm and cosy in winter. We all had breakfast each morning which was ample at the hotel. Worked out at 拢50 each per night; really reasonable 230460,travellingonceagain,11/27/2008,Exceeded all expectations! Amazing location! I have never felt inclined to write; or had any desire to write; a review in my life but my experience of this hotel has compelled me to do so.I have never been to Paris before and thought I would take my girlfriend there for her birthday for the weekend. After scanning the internet for a while I came across this hotel and found a great deal. It looked like an amazing location and near the coach stop to our airport (Beauvais). I wanted everything to be perfect for the weekend so put alot of time and thought into finding the right place to stay.Upon arrival we were mazed by the location; right next to the Arc which meant; apart from anything else; it was very quick and easy to find in a huge city that was new to us. The hotel was welcoming; very smart and had a very unique (beautique as my girlfriend described it) vibe to it which made it all the more romantic. Our room overlooked the Arc; was spacious; clean and the bathroom was also spacious and very clean. The staff could not have been more helpful and the breakfast (which was inclusive) was simple yet very filling. I cannot recommend this hotel enough; especially if you are looking for a romantic weekend as we were. I have no criticisms and the location and staff make this the perfect hotel for tourists. 230460,cgsNH,11/25/2008,Perfect choice for us!! I'm not one to write reviews; but I thought the Hotel Cecilia was worth recommending! It was an easy trip from the train station to the hotel by Metro; and never having been to Paris; coming out of the Metro at night to see the Arc and Champs Elys茅es all it up and our hotel right there was amazing. Between the great location; welcoming lobby; clean twin room and a large modern bath ; it was much more than I expected for the price (106e/night); especially since this included breakfast. Our 4th floor room faced the back; rather than the Arc; but with huge pull in windows overlooking the little courtyard; balconies and colored glass windows it was perfect and peaceful! We really only used the hotel to clean up and relax between sightseeing during our weekend; so I can't comment on ammenities such as the bar; internet access etc.; but it was great for our needs. 230460,KRDNC,11/14/2008,Great experience The Hotel Cecilia was recommended to us by a friend of one of our 4 group members. We had no idea even with her positive recommendation that we would be as pleased with the hotel as we were. The location was perfect. The rooms were great and the bathrooms very large and modern. The staff could not have been more helpful with their restaurant recommendations and general info about transportation and the things that first-time travelers to an area needed. The first 3 of our 4 to arrive did not speak French but it was not a problem. We checked out of the Cecilia on Sunday morning after 2 nights to travel to southern France but had made reservations for the night before we were to leave as we were flying out of Charles de Gaulle airport. They allowed us to leave luggage that we did not need in their storage area while we were gone. When we returned on Wednesday afternoon; they handed us our keys; asked about our trip and immediately told us where to find our rooms - no signatures required. We opted for the breakfast buffet which was really great: coffee; assortment of juices; croissants; yogurts; fruit; cheese; jellies and jams; toast... We could not have asked for more. 230460,barbarahackett,09/28/2008,Laundry room? My husband and I have just returned from a three night stay in Hotel Cecilia ; Paris for my 40th birthday. When greeted at reception; we were immediately advised that our room was exactly the same as other rooms except that it was on the ground floor - which we thought was very strange at the time - not so. Our room was accessed through the reception area and we felt like we were second class citizens staying in the laundry room/broom cupboard. The room was small and tired. The toilet had been pushed into a corner behind the door which was difficult to access. Couldnt even sit down properly. We were very disappointed in the standard of the room - we paid dear for this accommodation and it certainly was not worth it! We will be passing this information on to our travel agent. However; the location of the hotel was excellent. If we had been presented with a room which was not through the reception area I have no doubt the whole experience would have been more pleasant. 230460,TravellerFromWales,09/17/2008,Had a great time at this hotel I spent my honeymoon at this hotel and we had a wonderful stay. The hotel was smaller than I had expected; but the service was great; our room was very nice and comfortable and the location was excellent - it was so easy to get around Paris by using the metro station nearby; and it was very convenient to be so close to the Arc de Triomphe and the Champs Elysees. The reception area is nicely decorated and the buffet breakfast was tasty. The Cecilia has everything you need. 230460,WombatUK,08/31/2008,An ideal hotel for a short break on a budget..... This small hotel is a real gem and ideally placed for a short trip to Paris. Our room overlooked the Arc De Triomphe - everywhere was within walking distance. The hotel was clean and comfortable and the staff were friendly and helpful. Fabulous value for money - highly recommended! 230460,penrallt,08/21/2008,pleasant stay at the Cecilia Just returned from a 3 night stay at the Hotel Cecilia; Paris. Party of four which included my two daughters 16 and 21 years old; we had 1 double and 1 twin room. The hotel is brilliantly situated for the Air France Bus Shutle from the airport; RER train and Metro. Rooms are simple but have all you need hor a short visit in Paris. Breakfast is basic but good; all staff are very friendly and helpfull. 230460,lynch243,08/13/2008,The Cecilia The balcony 230460,AHGIVEUSANAME,08/07/2008,Great Quality 3 star; more like 4 star for Paris My stay here was owing to a corporate referral. An excellent location with great staff; service and moderately sized but modernised rooms. If you are aware of Parisien hotel standards you will appreciate the quality; value for money and convenience of this hotel. Lorraine; Dublin; Ireland 230460,Rolton,08/06/2008,Great location; clean We cannot recommend this hotel highly enough. Our room was on the small side; but very clean; we didn't plan to go to Paris spend a lot of time in our room. Breakfast was good. The reception staff were excellent; very helpful pleasant. We tried to speak some french; but most staff had a good command of english. As for location; this hotel is brilliant. We took the Air France bus from Charles de Galle airport straight to the hotel. The nearest Metro is just a few minutes walk away you can access most of Paris from here without too much difficulty. We would definately stay at this hotel again if we get the chance to re-visit Paris. 230460,residentsbar,08/03/2008,Very nice hotel and great location Had a great weekend break in paris staying at Hotel Cecilia; location was fantastic and is right next to Arc de Triomphe; the CDG airport bus drops you on the next street to hotel which is very convenient. Could not fault any aspect of hotel and the room we stayed was very clean and modern with everythng looking new; staff were friendly too; and the breakfast was also good. I highly recommend this hotel if you require a good central location and a modern; clean hotel room at a fair price. 230460,BisphamBabe,07/25/2008,Great place to stay Having read the reviews; I think Dave was very unlucky (strangely we did get room 44 - maybe the staff have been reading the website). I too have stayed in hotels; hostels campsites of all star ratings. Hotel Cecilia is lovely - very clean; great location; breakfast was fine (esp the pain au chocolat!). We got great restaurant recomendations from the staff. I can happily recommend it. 230460,LuLuKittyBoo,07/15/2008,Love it; Love it; Love it!!! View from our balcony by day 230460,Dave094,06/01/2008,The Worst Hotel I have ever stayed in. The rusty radiator 230460,debmac181,05/28/2008,Loved the Cecilia We stayed at the Cecilia from 12 to 16 May 2008. The staff at the hotel were really helpful and friendly. Breakfast is ample and is gives you are pretty good start to the day. The rooms are immaculately clean. Our room overlooked the front of the hotel and the view of the Arc de Triomphe from the room is breathtaking especially at night. My husband and I have visited Paris for the past few years during April and May and have previously stayed in the Opera district but the Cecilia is in a much nicer area and is within very easy reach of all the attractions. There are some really nice bars and restaurants within walking distance. The only downside to our holiday though was the prices. Even though the british pound is pretty weak at the moment against the Euro; Parisian prices seem to have been hiked up since last year. We paid 13鈧?0 for 2 glasses of cola (not pepsi or coca cola just the rubbishy stuff from a pump) at a cafe at Place de Clichy which was not a very nice place; so be careful. I doubt we will visit Paris next year if the prices remain so high but whenever we do decide to go back will definitely stay at the Cecilia. 230460,EdK43,05/22/2008,Fantastic friendly hotel!!! This is a 1st class hotel; the staff are really nice helpful. It's not so big - which means the staff get to remember you; ask you if you have had a nice time etc. The rooms have been recently re-decorated. The room was very clean; nice bathroom etc. It's location is suberb; we could see the Arc De Triomphe from our room - it's only about 2 minutes on foot.The breakfast room is a little small - only 9 tables; so on a weekend it was a little bit busy; but's that's only a minor gripe. Overall I would reccomend this to anybody. Our price for 2 people BB for 4 nights was 拢430.00 - which we thought was very good.Whilst going around on bus trips we thought the Montparnasse region had a better choice of cafe's places to eat - but it's too far to walk from the hotel.Overall a very pleasant stay 230460,Explorerchic,05/20/2008,Paris Chic The view outside the hotel at night! 230460,MancgirlManchester,04/27/2008,Perfect Location Just back today after spending 4 days; 3 nights on our first trip to Paris. Stayed in Avenue MacMahon in a really nice 3* hotel - Cecilia. Our room was on the fifth floor with a tiny balcony that had a great side view of the L'Arc de Triomph. The room was a decent size with nice bathroom; spotlessly clean and LCD tv (which we never watched!). Continental breakfast was adequate; with the usual choice of juice; ham; cheese; rolls; cerial; toast etc. Fresh fruit would have been nice instead of tinned fruit cocktail but there was enough to keep you going until lunch time. Staff were friendly and helpful and recommended a couple of really good restaurants - Le Hide being one of them. We thought it a perfect location. We took the Air France bus from the airport which stopped in the next street; about 4 minutes walk from the hotel. Couldn't have been easier. Within walking distance of the Eifel Tower and Champs Eleysees. Would definitely recommend this hotel and would not stay anywhere else if we return to Paris. 230460,paquerette,04/06/2008,Hotel Cecilia: the perfect place to stay in Paris! This 3 star hotel is the perfect place to stay in Paris; wether you are on holidays or for business; (wireless available; and printer)the team is really friendly and always here to make you enjoy your stay. The atmosphere is cosy; and i appreciated the wooden style decoration. There is also a piano if you appreciate music. My room had a nice bathroom; a LCD TV screen; and offered a wonderful view on the Arc de Triomphe! In the area of the hotel; there are plenty of things to do: restaurant; cinema; Champs Elysees; Lido...I recommand you this hotel very much for the kindness of the team; and the perfect location...What can I add?If you come; say hello from me to Viviane and Nadege! 230460,stiffnees,03/16/2008,Lovely little Hotel The Hotel Cecilia Arc De Triomphe says it all. It is about 500 metres from the Arc. The directions given by some tour companies may be a bit confusing. Metro to Charles De Gaul Etoille then take the exit for Avenue Wagram and turn left. What's not said is that you have to turn left again; immediately; the next street is the Avenue Macmahon; turn right and the hotel is down on the left.Once at the hotel the interior is quite something. The staff can't be more pleasant and helpful.When we stayed the hotel was being renovated so some noise was present but not intrusive and never early in the morning or late in the afternoon.Some of the facilities were not available and some as stated on some respected sites (Not this one) clealy were never available. Trouser press and in room safety deposit box; and I did not find any sign of a mini bar. Reception has a system for valuables in the hotel safe.The breakfast room is ornate; the breakfast itself isn't that comprehensive. Toast; yogourt; rolls; cheese etc; enough; but we would have liked a bit more; fruit perhaps.Outside the hotel there is a very good little supermarket which sells almost everything and should the unfortunate need arise a pharmacy is close by.Eating and drinking out is a bit of a challenge; not for the availability but the cost. Nearer to the Arc the prices do rise. A drink in sight if the Arc is about 4-5 euro; further away its about 2.5-4 euros. Turn left out of the hotel then at the crossroads turn right the Bistros are reasonable 16-23 euros for a set meal and very good.A nice; comfortable; friendly hotel; We would (Will) be going back. 230460,Gerald56,03/07/2008,Great hotel! Just returned from 6 nights at the Hotel Cecilia and enjoyed the stay very much. The hotel is a real gem - quiet with a friendly staff. The breakfast is great.The location of the hotel could not be better. It is very close to the metro which gives you access to the entire city. Public transport in Paris is great.Took the RER to Versaille one day which was very enjoyable. Bought our tickets in advance to avoid the lineup at Versaille but ended up in the line for people with tickets! The wait was long. Visitor reception at Versaille leaves a lot to be desired.Would definitely return to the Hotel Cecilia! 230460,CanadaWoman,12/08/2007,Lovely; Charming Hotel Bedroom 230460,Jumpinjosie,11/21/2007,Perfect for your stay in Paris Myself and my partner stayed at Hotel Cecilia for 4 nights in September 2006. We enjoyed an excellent stay here! The Metro stations are v.close by; with lots of restaurants; shops a couple of minutes walk away! The red tour buses are just beside the Arc de Triomphe which you can see from the hotel. Breakfast is good; with a choice of cereals; fruit; breads and meats. The staff are v.helpfull and friendly and the chap that serves you tea is v.efficient! I would highly recommend this hotel for your stay; i will most certainly be recommending it to everyone! 230460,AliGreenock,09/18/2007,Fantastic Just returned from a 3 night stay at this Hotel; brilliant location enjoyed every minute of it. Hotel well situated near to a main Metro station. Our room was on top floor and had a view over the Arcde Triomphe...fantastic. Room quite small however very clean and our room was cleaned every day we were there. Breakfast simple but enough and although dining room quite small never had to wait long for a table. Would definately recommend it. 230460,trip43,09/04/2007,HIGHLY RECOMMENDED. just returned from 4 nights at this hotel.the staff were very friendly and helpful;rooms very clean;location perfect for seeing PARIS . highly recommended. 230460,cedwyn,06/28/2007,Great Hotel We have just returned from a 4 night stay in this lovely little hotel. The staff were pleasant and helpful; our room faced the front; was light and airy with a super bathroom. Breakfast with English newspapers - what a good way to start the day! Just round the corner from the Arc; couldnt be better; but be careful when you exit the nearby Metro as all the roads look alike!. Watch the traffic on the Arc - its great fun - crazy but amazing! Have found a new respect for French drivers. L'Essentiale Restaurant nearby a great find. Also restaurant opposite L'Essentiale serves wonderful fish and chips (English style) and you will also be entertained by a magician during your meal. Used our museum and metro passes to visit Versailles which was helpful. A great few days. 230460,Baby79,03/25/2007,Everything you could ask for from a 3 star. Everything you could ask for from a 3 star hotel; the staff were fantastically friendly and helpful especially the receptionist. The rooms were clean and tidy; outdated floral wallpaper but to be honest this just added to the character of the hotel. Lovely powerful shower...contintental breakfast incl choice of croissants; bread rolls; ham; cereal; selection of jams and juices. Fantastic location; arc de triomphe was a spectacular sight. Only down point was the size of the lift. All in all a lovely little hotel. 230460,arbol71,02/01/2007,Great Location-Friendly Staff I recently spent two nights at Cecila for a b-trip and enjoyed the stay there. I would consider Cecilia to be a good hotel; but nothing special if you want a unique overnight experience in Paris. The staff was friendly and the location is great. Walking out of the hotel the Arc is only a two minute walk and impressive. The area nearby is great for eating and shopping. 230460,Telcoman2,09/26/2006,Excellent choice You can't beat the location; especially when arriving by Air France bus which stops at the top of Avenue Carnot. Its close to the M1 Metro ligne at the Etoile. There are many places close by to eat lunch or dinner. The rooms include A/C; nicely bath and shower; great choice for breakfast (which is included). The staff is first rate. There are Taxi stands are located at the top of Avenue Wagram and Carnot. I have stayed at this hotel on multiple occasions and the quality is consistent. 230460,HalandAnna,08/09/2006,Great Paris Hotel We stayed at this hotel to catch the end of the 2006 Tour de France; which finishes under the Arc de Triomphe. The hotel is a block from the Arc; a short walking distance from the Air France bus stop and has a very convenient public underground parking deck just in front of the hotel on the same side of the street. It was very easy for us driving in and out. The hotel room was nicer than expected and actually had A.C.; which was great during the heatwave; and the staff were welcoming. Everything was organized and professional; and breakfast was sufficient and included. For the price; this is the best hotel we've stayed at in Paris. It's location is convenient to the RER and metro; and you can see the Arc from the front door. 230460,maranc,02/03/2005,Nice but thefts in hotel The hotel was nice and pleasant; with a good buffet breakfast as advertised. Unfortunately on our first morning we went out leaving some personal items in the room; but fortunately not our money or passports. On our return we found our Opera tickets had been taken along with some jewellery we had brought with us from the UK. We were most disappointed that the hotel staff were so unhelpful. They initially said this had never happened before and that they had confidence in their staff. However later it was mentioned that only recently a guest had had a laptop stolen. A further interview with the hotel owner; who was not there on the day of the theft; was equally unsympathetic and unhelpful; again the owner said it was not anything to do with her staff; and if we had receipts for the jewellery there was nothing to worry about. We complained to Cresta; who we had booked through; and they were so nice and understanding. Cresta also contacted the hotel on our behalf; but seemed to have little clout; as the attitude of the hotel never changed during the five days we stayed there.We had to go to the police station ourselves and report the theft as the hotel did not and would not do so saying there was no point. A little understanding from the hotel staff would have made all the difference. Unfortunately it is not a hotel I could now recommend or return to; which is a pity as its location is excellent. 230460,ATripAdvisorMember,08/30/2004,Gem of a Hotel A lovely small hotel situated a minutes walk away from the Arc de Triomphe; the Champs Elysee and Charles de Gaulle station.A group of us stayed here and although some rooms were definately prettier and more spacious than others; all were well appointed and very clean.The staff were very helpful and friendly.We all agreed we would stay there when we returned to Paris.The only down point was the hotels web site stated an iron was in each bedroom. It isn't so take a travel iron. 230460,BobtheQuiz,07/06/2004,Well situated We stayed at the Cecilia in May 2004 and the previous reviews are all pretty accurate; the rooms are compact and a little tired; but it's in a great location for the metro and the Champs Elysse. One word of warning; don't ask for a 'large beer' at the Beer Station just up the road - it's the only place in town which serves litres! Not exactly a rip-off but you could be faced with more than you expected. 230460,ATripAdvisorMember,11/17/2003,Location; But Location; Location; Location! Less than 5 minute walk to the Arc De Triumph; main subway station and Champs. But; this hotel needs an update; the rooms are clean but the carpeting and furniture have seen better days. If you get a good deal on the room rate stay here; otherwise you might want to look elsewhere. 230460,MeadowsValleyForge,08/23/2003,Great location! View from balcony; opposite Arc de Triumph along Avenue de McMahon 230460,NicoleParis,09/27/2007,Excellent !!!! showReview(10010299; 'full'); 230491,turtles24,01/06/2009,wonderful A fabulously warm and cozy little place with a perfect location. I highly recommend it. 230491,Sparky1975,12/20/2008,Great little hotel My wife and I are just back from a pre-Christmas trip to Paris; staying at the Henri IV.The hotel is a really lovely boutique style hotel with a nice reception area and a cool little spiral staircase up to the bedrooms. Our room was really nice; very tastefully decorated with period features e.g. elaborate cornicing on the ceiling. Before the trip I had read that Parisian hotel rooms tend to be very small; but our (standard) room was a lot bigger than I expected. All the staff that we dealt with were very polite and professional. The hotel was very quiet - I don't think we saw another guest until the day we were leaving.The hotel was in an excellent location in the Latin Quarter; very close to the Metro with countless restaurants; brasseries and shops within walking distance. There is a nice little art-house cinema around the corner which was showing a season of old Cary Grant movies - we went to see I was a Male War Bride one night which was good fun.The hotel made an excellent base for sightseeing etc - the Metro is very easy to use and we were able to get around the sights very easily.So all in all an excellent hotel which I would highly recommend to anyone going on a break to Paris. 230491,ERJ145,12/19/2008,Excelente Execellent room; at the 6th floor. warm(during winter); nice view. At the hotel the employees were very nice.2 balconies. Sels pour le bath. All the informations that I asked they gave. 5minutes walking to Notre-Dame. Very well located. Next time in Paris I will stay ther for sure. 230491,gte304k,12/19/2008,Great stay at Henri 4 I stayed at Hotel Residence Henri 4 last weekend with one of my friends. We had a great time. The hotel was clean and the room was a nice size. The concierge was very helpful and answered all of our questions. We booked our own shuttle to and from the hotel; but the concierge said they can book the shuttle for you. In hindsight we probably would have gone that route. The hotel is located about 2 blocks from a metro station and is in a great neighborhood. You can easily walk to the Pantheon and Notre Dame. We had a wonderful stay and would highly recommend the hotel. I will stay there again next time I'm in Paris!! 230491,NunuLosAngeles,12/13/2008,Charming Paris Hotel I have stayed in Henri IV before and remembered it to be a lovely; small hotel in an excellent location. My husband and I stayed only one night; as we were only passing through Paris on our way to India in early December. I called the hotel directly to reserve and was offered a room that was better than any we had stayed in the past; with a nice discount: Room 42; the Henri IV. It is a two room suite; decorated in lovely blues; with a canopied bed and marble fireplaces (non working obviously) in both rooms. There is a fridge and hotplate separate area and a large marble bathroom with a tub. It was very comfortable; quiet; and I find it particularly nice to have a second room in case one person wishes to sleep or read or vice versa when the other does not. The staff is very attentive. All in all; this is a wonderful hotel in the heart of Paris. 230491,David2977,12/05/2008,so so nice After spending 3 night in a very luxurious hotel on company expences which didnt make that much of an impression on us ; moving to a 3 star hotel made us expect the worse. and what a surprise.beutiful comfortable and ornated romantic 2 rooms with a small kitchinete and close to every where.please book it. lovely staff too. for the staff: it would have been helpful to have an english guide of events gong on in the latin quarter for the relevant month. 230491,Craigtown,11/25/2008,Hard to Fault The legend that is - Eric Kayser (5 mins away) 230491,teefaf,11/20/2008,Very comfortable stay The kitchenette 230491,Paris118,11/19/2008,Lovely room Altough we were with three persons; we only got bathroom supplies for two persons. Both evenings we had to go to the reception to ask for towels. We did only get the shampoo; although the hotel had supplies like bath salt; something for your shoes; shower bonnet etc.. A pitty we didn't get this.In the kitchen there was only one pan; so you can make your breakfast; but not a real meal.The room was really nice and beautiful. Even the china fits with the curtains.Location of the hotel is excellent.The staff at the reception was nice.We would stay here again 230491,tonyemha,11/09/2008,Ideal! This small hotel was well placed with easy access to the Metro. Our (two) rooms were comfortable and spacious with comfy beds and hot showers. There are lots of very French cafes locally for breakfast and it is a five minute walk to Notre Dame and the Seine. Staff were proficient and understated but very friendly and appreciated our attempts to speak in French and make arrangements that were off the beaten track. The linen was clean and the pillowcases changed regularly during our five nights. The in-hotel breakfast experience was basic; but fine on the day we set off early for a trip to Versailles; otherwise we preferred to visit different cafes for breakfast. The little kitchenette was fine for making drinks; but with Parisian restaurants to explore we never made food in the suites. Our feeling is that we would happily stay there again. The Pantheon is nearby too and from the steps of the Pantheon there is a good view of La Tour Eiffel. The Cafe Marly attached to the Louvre is a lovely (though expensive) treat for a meal - important to reserve. (Check in advance the closing days of museums.) Gallerie Lafayette is a very pretty shopping experience. One of our highlights was an opulent treat at the Paris Opera - and astonishingly extravagant building and a memorable evening watching the premiere of a ballet. 230491,Obamavictory,11/09/2008,Excellent location beautiful hotel We took a long weekend break with our teenage children from London in the UK; and booked Hotel Residence Henri IV mainly because of the very very positive trip advisor reviews. They were not wrong! The location is fantastic; walking distance down to the river and Notre Damme; over to the Louvre; and we especially loved the Latin Quarter at night for restaurants and for fabulous croissants and coffee for breakfast. Metro stations are abundant and we zipped around very easily. We had a first floor suite with a tiny but functional kitchenette where we could make tea and store soft drinks; beer and ice-cream (we were travelleing with teenagers). Beware the mini-bar Coke cans if you turn the fridge up to keep your beer cold though. One exploded on us causing mayhem! Staff shrugged it off when we explained and didn't expect payment. The furnishings and decor in the rooms and the lobby were lovely; quite posh in fact; front office staff very friendly and helpful and the cul-de-sac location made it quiet even though we were at the front of the hotel. I'd really recommend this as a base to explore and enjoy Paris and definitely use again. 230491,ZoSu5,11/08/2008,Lovely relaxing stay at the Henri IV! We had a lovely stay at the Henri IV. The staff were very helpful; it was clean and in a great location; quiet but easy get about from on foot. The kitchenette was useful although it would have been good to have had some small supplies of tea and coffee on arrival. A small thing; it wouldn't at all stop us returning. Hoping to go back very soon! 230491,jlc470,11/07/2008,Terrific hotel A great find! We were motivated by previous reviewers; and the hotel lived up to their accolades. The room was snug; but with big windows; which made it feel more spacious. The location was perfect -- just a few blocks to Notre Dame; close to many wonderful little bistros; and convenient to both bus and Metro. But best of all; it is a neighborhood filled with real Parisans! Not tourists! We were most grateful to the superlative staff; who advised and guided us throughout our stay. 230491,BruininEurope,10/25/2008,Three Star Gem The hotel ideally situated e.g.; close to the Seine; Notre Dame; and walking distance to many other locations; e.g.; D'Orsay; Louvre. The Metro is nearby; as are small excellent bistros and cafes. A great wine shop is around the corner. Two days a week a nearby plaza has a little outdoor market with great choices for gifts and picnics. The rooms are nicely furnished with updated bathroom fixtures and small kitchenette features (we want our Eric Kayser chocolates we left in the refrigerator!). The breakfast is OK but very convenient. Nights are very quiet even with the Blvd St. Germain close by. Staff are very helpful and patient. Their advice for transportation was always right on (For our Sunday afternoon arrival from CDG take a cab instead of a shuttle - cheaper for two and quicker; for the return in the early AM use a shuttle booked by the hotel. To Gare Lyon the hotel booked a cab). Everyone was very friendly; congenial; with lots of time for help and conversation. All are competent with English if one's French is rusty. Within the three-star class this hotel is an excellent choice. We'll go back next year. 230491,akarana,10/22/2008,A brilliant little boutique hotel I discovered this establishment on Trip Advisor and was delighted with my five night stay.It is a small hotel with just 13 rooms; located in a quiet street but only a short walk from the Notre Dame. The St Michel metro station is about 12 minutes walk away. There are lots of small shops; bistros and restaurants nearby; and each room has a small kitchen facility with hot plate; fridge and micro wave oven.The standard of housekeeping is excellent and the rooms are of a reasonable size and are well furnished. The bathroom is also a good size.The reception staff speak good English and are most helpful. I needed the services of a doctor and the person on duty made all the arrangements on my behalf. I give the Henry IV top marks and my personal recommendation. 230491,juno68,10/21/2008,Great experience Residence Henri 4 This was a fine apartment (3 of us stayed comfortably). It was a much better idea and less expensive than taking two bedrooms; once the bathroom rota was established. Decor and room quality and cleanliness perfect. Staff were adorable. 230491,dallasmhw,10/17/2008,My favorite little hotel My second time and I will return again and again.Friendly; helpful staff. You feel very much at home. 230491,globetrotters,10/16/2008,No complaints here..... Another one who booked this hotel from the Tripadvisor reviews and it did not disappoint. We spent 3 nights here over the last weekend in July; my husbands 40th birthday.It took about 10 mins to walk from the Metro and on arrival we were allocated Room 1 which was on the ground floor next to reception. Room was beautifully furnished and we were very pleased to find a small kitchenette at one end of the room which we were not expecting. This became invaluable as each morning we purchased a fresh french stick from the local bakery (2 mins walk) and made ourselves up a packed lunch for our days out sightseeing! We also kept our wine in there!As previously mentioned; Notre Dame and the Seine for river cruises are within easy walking distance (5 mins) but we also discovered the number 53 bus which took us from outside the hotel (literally 20 paces away) to the Eiffel Tower - result! We also used it to get across to the Trocadero as on my hubs birthday we ate at Cafe de L'Homme as a special treat. If you get a chance then go - the view of the Eiffel Tower is awesome and it looks beautiful lit up at night.Despite being on the ground floor/by the reception desk - noise was not an issue at all - in fact I don't think we saw another guest throughout our stay even though the hotel was full!My only slight negative was due to us being there during probably the hottest weekend in Europe this summer! No air-con just a small cooling tower which we had to keep on all night and it was still stifling. No windows in the bathroom just a rooflight so you could only spend a few mins in there at a time - not great when you are trying to do your make-up!We didn't bother with breakfast so can't comment on that but overall; a fab little hotel - lovely and peaceful and a great price. Recommended. 230491,Tw0Up,10/15/2008,Fabulous place to stay in Paris What a beautiful hotel. We booked on recommendation of our cousin and were to meet our daughter and a friend there. She was blown away; as were we; with not only the location and the friendly staff but also the furnishings and ambience. This hotel is clean and well maintained. Well worth the visit and we would always try and stay there in future visits to Paris. 230491,GR1NZ,10/13/2008,Good Hotel But Not Exceptional A great hotel but lets keep it in perspective.We spent 4 nights at this hotel in a standard room and returned for 1 night in a suite. We were very happy with the hotel but a couple of things need to be understood. Firstly the hotel is nothing like the image created by the small mood pics on the hotel website. The rooms are very standard for a hotel of this size and era in Paris and are not as well lit or fitted with the quality decor the pictures suggest. Nor do I consider it the Gem or delight that many reviews state. Having said that I have no complaints to make regarding our stay. The room was comfortable; reasonably well appointed; and; for Paris; of a reasonable size. In fact we enjoyed our standard room more than the suite; especially when one considers the additional cost of a suite. The hotel is located in a cul de sac and is quiet. While Notre Dame is in walking distance and several great restaurants are nearby (refer to hotel front desk for recommendations) it is nevertheless a little bit on the fringe of the shopping and areas of nearby interest. There are two metro stops in good proximity to the hotel. It is a good choice and option to stay at and I would recommend it but dont have expectations in excess of the reality based on the reviews 230491,louisaharp,10/13/2008,Great place; walking distance to sights My husband and I just returned from an 8 night stay at the Residence Henri IV and were very pleased with this hotel. The rooms are a nice size (for Europe) with comfortable beds and the bathrooms and showers were very nice (except for the hairdryer; but really; who cares) with good hot water and water pressure. They have a laptop that you can use to check email for free. The location is excellent... close walking distance to lots of cafes along Blvd St Germain; as well as the Seine and Notre Dame; and if you like to walk; the Louvre; and Musee d'Orsay and even all the way to the Champs Elysees and the Eiffel Tower (which we did). Plenty of good boulangeries closeby for breakfast. The staff was friendly and helpful in arranging a shuttle to take us to and from the airport; which was cheaper than a cab and easier than dealing with luggage on public tranportation. I would definitely recommend Residence Henri IV. 230491,Oliviamouse,10/12/2008,Lovely little Paris hotel I booked this hotel based on TripAdvisor reviews; and was not disappointed. We stayed for three days after our tour of some of the most average hotels in Italy and Spain; and our standard room seemed like a palace. It was decorated in red and white; with a tiny Juliet balcony; big swag curtains and fresh carpet and linen. There was another huge window in the beautifully tiled and generous bathroom.I loved having a fridge; if we had stayed longer and the weather had been better we would have stocked the fridge and picnicked in the gardens. I can't comment on the breakfast. I did wish we had a kettle; but tea and coffee making facilities seem rare in European hotels.The staff were all pleasant and helpful and the hotel is in a good location; very quiet as others have stated; but near lots of cafes and delis; and well located for the tourist icons if you have only a few days as we did. I will definitely book this hotel again for our next trip to Paris. 230491,kitkat37,10/07/2008,Hassle-free We spent a lot of time looking for hotels and as we'd left it until the last minute found most places were booked. In desperation we rang around a number of hotels and found the reception staff at the Residence Henri IV extremely friendly and helpful. We were concerend that the rooms in Paris - and the beds - might be small so they fitted us with two twins (basically a double bed with two mattresses) which were perfect. The check in and check out were completely hassle-free - took literally two minutes; and no complications. While the rooms might be a little tired they have character and importantly are clean; airy and a very good size; not just for Paris standars but for anywhere. The bathroom was similarly spacious and unlike most hotels actually had a window. We were extremely pleased with the location of the hotel and the service we received there and would have no hesitation in recommending it to others. We didn't try the breakfast as there were basic kitchen facilities in the room and plenty of cafes nearby. 230491,soundguydave,09/23/2008,H脭TEL R脡SIDENCE HENRI IV*** is Fantastic! 7 flights of stairs 230491,ArnepDC,09/22/2008,The good reviews I read of the Henri IV proved true The Henri IV is a tiny hotel (about a dozen rooms); but the rooms are reasonably-sized (by Paris standards). Ours included a mini kitchen (fridge; stove; sink microwave) and a full-sized bath. We paid about 190 Euros per night; which didn't seem that unreasonable (again by Paris standards).The Hotel doesn't have a lot in the way of public amenities: breakfast in the basement was noisy and a bit depressing; a single copy of the Herald Tribune was available in the small lobby. But for us a big plus was that the hotel is on a quiet cul-de-sac just off the Rue des Ecoles; which meant that you could easily find interesting restaurants; bus and metro connections around the corner; but you weren't bothered by traffic noise at night.In general; I found that the on-line reviews by other guests; which I had read before I made the booking; were on the mark. I would stay there again. 230491,idiotmittens,09/22/2008,Superb; elegant; relaxed hotel Charmingly decorated; warm and welcoming with a wonderful room decorated with a swagged canopied bed in lustrous red satin with crisp sheets and furniture. My girlfriend was overjoyed; and as it's just next to the Sorbonne; it's within easy walking distance of a range of bars and restaurants. We will certainly be going back. I can't comment on the food I'm afraid as we were too eager to get out and enjoy a tartine and a coffee outdoors! 230491,gregd,09/22/2008,good location;but Had to ask for the drapes. Room needed paint. Out dated kitchenette would be better removed and replaced with dresser. No drawer space. Front desk was pleasent and helpful. Nice; quiet; convienent neighborhood. 230491,Dimitris64,09/16/2008,Loved that Hote l!! Lovely; very clean hotel; in peaceful neighbourhood. The room we stayed ( family of four ; with two children) spacious enough with beautiful decoration. The people of the hotel were very polite and we had no problem communicating in English. The only drawback were the towels; clean but very used. Any way I recommend this hotel without any doubt. I know now where to stay in Paris !! 230491,feeblecat,09/12/2008,absolutely will return I am very surprised at the earlier review - is the review really for this hotel? Have just returned from this hotel on 10th September. Very clean friendly hotel; larger than average sized room and the kitchen area a great bonus. Excellent location and all the staff; bar none; were friendly and helpful. I had to email specifying floor preference as I do not like elevators and they replied immedately saying they would be delighted to accommodate my request and gave us room on specified floor. Staff happy to phone taxis etc for us and write down in French any info we had to pass over eg destination etc. A great experience and will definately return to the same hotel any time in Paris. 230491,SinCalgary,09/12/2008,OK Hotel; Booking it was a problem I had booked a superior room online; which was immediately charged to my card. A few days later I had to call them to change the dates; due to unavoidable charter flight changes.I understood that if I were to cancel; I would lose the money; however I explained that I didn't want to cancel my reservation; I simply wanted to change the dates. At first they refused; and said they'd keep 100% of the money; and I'd be forced to pay for other nights; or go somewhere else.After much arguing; I was able to change the dates; and they allowed us by exception to stay in a standard room; but at the SUPERIOR rate.During the process; they basically accused me of making my story up; citing that people have made up stories of their pets dieing; etc. in order to cancel reservations.Again; I didn't want to cancel; just change dates.Once there; the hotel was fine; our room was tiny (to be expected; but that's why I had originally booked a superior)... however I'm surprised (or perhaps not) by the arrogance and entitlement of the people I had to deal with in order to make changes to our reservation.If my card hadn't already been charged; there's no way I would have given them my business. 230491,lilmonkey19,09/07/2008,Friendly staff; beautiful clean hote in a great location - just perfect I did not want to leave and would go back any time! The location was great - close to the Notre Dame and amazing restaurants. The hotel was clean; beautifully decorated; and very comfortable. The staff was friendly and very helpful. Wouldn't change a thing! 230491,feliciatoronto,09/07/2008,Very enjoyable My husband and I were very happy with our hotel choice. The room was clean and spacious. We especially enjoyed sleeping with the windows open. The bed was very comfortable and the sheets were crisp. The staff were very helpful. The location; on the left bank; was fabulous. We got a great deal by booking directly with the hotel via their website. I would recommend renting bikes from the bike shop across from Notre Dame. We were able to tour around Paris with ease as there are safe bikelanes almost everywhere. The Mexican restaurant down the street; and the bakery Eric Kaiser on Rue Ecole were especially good. 230491,Gourmetbella,09/07/2008,Good location Good hotel in a good location. Only a short walk to Notre Dame.Rooms were big and clean. Central and quiet is a lovely combination. The breakfast was expensive and not very interesting - and it was served in the basement - without windows... 230491,Irishjig,09/06/2008,Lovely hotel. lovely hotel in a geat location. Our first time in Paris but I believe the room size is pretty good. The kitchenette area is a great idea.Overall very happy with my our stay. 230491,myluv29,09/06/2008,Great stay at residence henri iv We booked our hotel ahead of time taking advantage of the spring early booking. It was our first time in Paris; and i was glad to have found this place. It was very close to the metro; cafes; and Notre Dame. I loved waking up in the morning to the bells of the Cathedral and picking up food at the boulangerie for breakfast. The staff were great; even prior to getting there they answered all my questions promptly via email. We got there super early and they were nice enough to let us check-in earlier when there was a room available. The beds were big enough; i like the parisian bathroom; a small kitchenette; fridge; and safe. All in all my husband and i had a great stay here and definitely recommend it 230491,radu17,09/06/2008,nice holiday we were first time in paris and we booked by internet. We enjoyed our stay in a lovely place near to Notre Dame .The staff was friendly location is quiet rooms clean i'll be back with pleasure another time 230491,CJN8,09/03/2008,Great Hotel Residence Henri IV is well located. Close to Metro stop and small Saturday and Wednesday morning market. Walking distance to Pantheon; Lux Gardens; St Germain; Notre Dame and over the Seine to the Marais. Staff were extremely helpful. Having the small kitchenette was also very handy. 230491,Leedslass78,08/30/2008,Loved this place! Kitchenette 230491,PaTonyPatont,08/27/2008,A wonderful experience A warm and friendly establishment with staff who were always ready to assist a couple of lost travellers. It was like staying in someone's private home. The rooms were great and breakfast equal to the local cafes. The hotel is in the Latin Quarter near the Notre Dame and transport on the Metro or the River is close. I loved the place and hope to return. 230491,lawgirl2010,08/19/2008,Great hotel I loved this hotel! We stayed in four hotels throughout France; and this one was my favorite. The room was very quaint and French with wonderful windows and decorations. The hotel is on a dead-end street; which makes it quieter than other hotels; and the location in the Latin Quarter is perfect. It's close to a Metro stop and to the Ile de France (Notre Dame and Ste. Chappelle).I didn't realize how much I should have appreciated the bathroom until we experienced other hotels in France. Henri IV has a full tub and a shower head that is actually located above your head; not at your knees (this is a big problem in France). It was the most American bathroom of all the hotels I stayed in.The staff is also very friendly and helpful; and they all speak English.All in all; I really enjoyed Henri IV and would stay there again. 230491,superjen,08/19/2008,A very friendly; clean and central hotel This was a lovely hotel which really lived up to our expectations. Just a stone's throw from the Blvd St Germain and Notre Dame in a quiet cul-de-sac we had the ground floor room which was very quiet. Large room with the usual huge bed and a chaise lounge (we were in Paris after all). A very clean and well equpped bathroom which was lit by a skylight which is such a help in the middle to the night when it is pitch black and you need to find the loo. The staff were very friendly and helpful.I would thoroughly recommend this hotel. 230491,pod8,08/19/2008,French delight What a refreshing change to stay in a hotel that quite simply delivers on service ; location ;charm and value for money .The family loved it and we hope to return their soon ! 230491,AdelaideTraveller99,08/18/2008,Elegant French Hotel We have just returned from a Europe vacation and my best memories are of our time spent in Paris where we stayed at the Hotel Residence Henri IV.We had a lovely room with elegant French decoration;gorgeous French doors leading onto a small balcony with black wrought iron table and chair and a terracotta flower box filled with red geraniums- oh so Parisian! We were on the 6th floor so had a view over the rooftops when we had breakfast. The room also had a kichenette which was an added bonus.We were near the St Nicholas du Chardonet Church so we woke on Sunday to the beautiful sound of the church bells. We found the size of the room a pleasant surprise after London especially the bathroom.It is situated in the Latin Quarter and is close to shops; 2 small supermarkets;boulongeries; restaurants; Notre Dame; Jardin du Luxembourg- a beautiful park and of course the Seine River. We walked to the Lourve from here but there is also the hop on hop off bus which leaves near Notre Dame and takes you to all the major attractions. 230491,glpowers,08/13/2008,Fantastic Experience The view from our balcony 230491,Particle,08/11/2008,Good hotel Good hotel in the centre of Paris; close to river and Notre Dame. Staff made us feel very welcome. We took our 2 small children; and had a small suite which was great for them to have a separate room but still be close to us.Good play park just along the road for children with slides and climbing frames. 230491,EuroWalkers,08/11/2008,Paris' Best! My wife and I have been visiting Paris frequently since 1998 and this is the single best hotel we've stayed in; bar none. While I have to agree with all of the other comments here about how wonderful the rooms are; the great location; the fantastic bakeries and wine shops in the area; what really sets this hotel apart is the professional; friendly staff. They go out of their way to ensure that not only are all your needs met; but that you are made to feel welcome in their hotel. I am a native English speaker; but get along quite well in French. One of the small things that I appreciate from the staff is that they continue to speak to me in French even after noting that my accent; rather than switching to English. I enjoy their willingness to help me perfect my French!We stayed on the top (6th) floor (yes; there is an elevator) in one of the standard rooms (not an apartment). It was plenty big enough; especially the bathroom. Tiny little balcony was cute; but really too small to make use of; at least for more than one person. There are only two rooms on the top floor; and the single negative thing I have to say about our stay was that the other folks on the floor had no concept of how loud they were!The kitchenette was nice; as it allowed us to keep bottled water; chill some wine; and a few snacks. It's not really robust enough to create a big meal; but who wants to eat in their hotel room in Paris anyway?Lastly; do not be put off by the rate listed here on TripAdvisor or on the hotel website. We were able to get a really good rate by booking through Expedia.We will definitely be making this hotel our go-to choice when visiting Paris in the future. 230491,fentvans,08/08/2008,Le weekend a Paris This was our second visit to the Hotel Residence Henri IV and was even more enjoyable than our first; since visiting in summer meant we could get full benefit from our beflowered balcony. This is absolutely the best place to stay in Paris since it's effectively a small; beautiful apartment. All the rooms are decorated and furnished in the most exquisite taste; unlike most hotels; and the staff are as charming as the rooms.One of the best aspects of the accommodation is the little kitchenette (fridge; two electric hotplates; microwave; small sink plus very basic cutlery; china; glass) which means that; for example; before a long afternoon/ evening visit to Versailles a small lunch can be prepared and eaten with a snacky supper taken late at night on returning.The hotel is situated in our favourite part of Paris with a plenitude of shops; cafes; restaurants and metro stations and most places of interest within walking distance.The only drawback to Hotel Residence Henri IV is that it is so comfortable there is a temptation to loll about reading; chatting and sipping wine without venturing out to seek other Parisian delights. 230491,MegBradford,08/08/2008,Charming small hotel; great location This was a charming hotel with more than enough space for 2 adults and 2 teenagers for a short stay. The rooms were very clean. We had a tiny kitchen but no kettle or cafetiere; and not enough crockery for 4. To be fair we didn't ask for any more; if we had have done I'm sure it would have been forthcoming as the staff were all very pleasant and helpful. Expensive; but it's the middle of Paris; a two minute walk from Notre-Dame; and the exchange rate was poor for us. 230491,Rezende,08/03/2008,Perfect double standard room 230491,mickdv,08/01/2008,Great Hotel; great location The Hotel Henri IV definitely lived up to our expectations.Hotel staff were always courteous and only too happy to assist us.Would recommend this hotel to anyone wanting to spend time in Paris at a rate that doesn't break the bank.Location is perfect with easy access to the Metro and haps of restaurants and other convenience stores close at hand. 230491,GoodieLondon,07/28/2008,Great little hotel Excellent little hotel. Friendly staff; decent size room; comfortable bed; and pillows not too bad for France! Good bathroom and all clean. Situation was excellent - in the Latin Quarter but in a quiet cul-de-sac. We walked everywhere - 7 mins to Notre Dame - and never needed the Metro. 230491,Diane091,07/28/2008,Great Hotel Great hotel for families; with main bedroom and seperate sitting room for kids with foldout bed. Kitchenette useful. Close to all amenities; including a child friendly park the kids can walk to. Great parisienne decor and wonderfully attentive staff. Our second stay at Henry IV and we'll be back. 230491,JandALSydney,07/27/2008,Charming hotel in the Latin Quarter This is a really quaint hotel in the Latin Quarter - a sensational part of Paris to stay in. Honestly; we really can't fault this place. It's in a quiet yet central location; within decent walking distance of both Maubert and Cardinal Lemoine metros; and near to heaps of good cafes in the Latin Quarter. The room was really quite spacious (for Paris); and so too was the bathroom. Being a residence hotel; we had a kitchenette; which was very handy for microwaving the odd quiche. The staff were really friendly and helpful with any questions. Finally; I'd say that I was most impressed with the great value for money here; it was easily the most affordable hotel we found in this great area. Can't comment on the breakfast as we unfortunately never got around to having it there with the choice of cafes nearby. 230491,mgilligan,07/27/2008,Quaint; cosy and lovely This is a perfect hotel/apartment located in the heart of St Germaine. The one bedroom apartment is ideal for a family who need a small (but serviceable) kitchen to warm up bottles or food for a toddler or baby. The rooms are spacious by Paris standards and it has a bath (which is rare by Paris standards). As expected the lifts are tiny but overall the hotel is kept in excellent condition and rooms are comfortable. Highly recommended for a family. 230491,MinneapolisTeddy,07/25/2008,Fabulously Quaint Hotel in Wonderful Location!!! This is a beautiful and traditional property with flower boxes outside the large windows that lead to small wrought iron balconies where you can enjoy the charm of Paris. The neighborhood is quiet; yet very Parisian with specialty stores and coffee shops. We found a grocery store; fruit stand; liquor store and patisserie right behind the hotel. The hotel has six floors and a cirular stair case that is absolutely charming (don''t panic--they also have a small elevator). Our room on the 6th floor was a little more casual and slightly smaller than some of the others (which are very large rooms)--very french country in the decor with a full bath; microwave; rerigerator; sink; etc. The bed was a little smaller also; but it was still fine for us. The staff was very helpful and we had a great time!!! I wouldn't hesitate to recommend it to anyone! Very close to Notre Dame; the Seine and the Latin Qtr. It's terrific!!!! 230491,dcmarlins,07/25/2008,convenient and quiet This is a wonderful; small (13-room) and nicely furnished three-star hotel on a quiet deadend street near the Metro Maubert-Mutualite stop in the Latin Quarter. We spent five nights in an apartment accompanied by a granddaughter. The apartment consisted of two BR; an ample bathroom and a small kitchen. The staff is very helpful and pleasant; the rooms supplied with fresh linens and cleaned daily; and the price is reasonable. We stayed here in 2004 also. Close by is the exceptional Keyser boulangerie; our first morning stop to gather baguettes; brioches and croissants to take home for breakfast. 230491,rorytkennedy,07/25/2008,Beautiful Hotel This is a lovely small hotel. It is very Parisien and conveniently located. HIghly recommended. 230491,LovetotravelPretoria,07/23/2008,Magnificant stay in Paris My husband; I and two children (11 and 17) stayed in the Hotel Henri for two nights. What a gem this hotel is in Paris. The rooms are spacious and very clean. We did not have breakfast at the hotel as the children are very fussy eaters. We bought goodies from a supermarket within walking distance of the hotel and made use of the self-catering equipment in the room. We thoroughly enjoyed our stay and will definately stay there again in future. 230491,SuffolkTravellers,07/21/2008,perfect. This hotel is perfect for a stay in Paris. So perfect that I am hesitant to write a review; as it might become too popular. Without a doubt we will be staying here on any future visit to Paris.The room was comfortable and nicely furnished. The large floor to ceiling windows in both the bedroom and bathroom meant we could get a nice breeze through the room. Very little noise; considering it is in a city.It has a small; personal feel about it. The reception and entrance hall is small; which was rather nice and gave a personal feel. We never even saw any of the other guests around.It is ideally located if you are looking to explore Paris either on foot or by Metro (500 metres away). Notre Damme is a five minute walk. For evening eating we would suggest finding one of the many simple restaurants in the St Germain area; which is about 10 minutes walk away.We'll be back. 230491,Floridiantraveler50,07/14/2008,Cute Parisian experience This little gem gave us a family of 4 with a tweener and a teenager a feeling of living in Paris. Quaint; friendly; and comfortable. Typical Parisian experience. 230491,cbsincoc,07/12/2008,Loved the Residence Henri IV The hotel is wonderfully located for neighborhood dining and for access to tourist attractions. We and our daughter's family of five enjoyed attentive and personal service of attractive and well informed staff who spoke excellent English. They also were most patient with our attempts at communication in French. The room amenities were fine and the size of the hotel (only 13 rooms) was perfect. Sincerely; The Sincocks 230491,empressa,07/11/2008,Ideal location; charming hotel I stayed in this hotel with my husband and mother-in-law for 4 nights in mid-March. My mother-in-law was visiting from the US; and as this stay in Paris was her first introduction to Europe; we wanted to ensure that our hotel was well-located in relation to most of the major sites. My husband and I have stayed in Paris several times; and this location was by far the best that we've stayed in. It is a comfortable walk (approximately 10 minutes) from Notre Dame. The train from CDG airport also drops you about a 15 minute walk from the hotel--very convenient. Furthermore; as other reviewers have noted; the hotel is located at the end of a small street; meaning that the location is quiet in the evening--a plus when sleeping.The rooms themselves were relatively large by Paris standards; meaning still small; but comfortable. The front desk staff was friendly; and when we arrived significantly before checkin; it was not a problem to store our bags for an hour while they quickly prepared our room.We ate breakfast in the hotel one morning; but weren't terribly impressed. As another reviewer has noted; the breakfast room is in the basement.All in all; the hotel was an excellent find in an ideal Latin Quarter location; and the next time we travel to Paris; we will definitely stay again. 230491,hamhem,07/08/2008,Great little hotel Great left bank location. 10 minutes to Notre Dame.Great staff and large suites at a very resonable price. 230491,khep,07/04/2008,Keeping the Residence Henri IV a secret! We booked the Residence Henri IV on booking.com after researching on TripAdvisor. Can't say enough about how much we LOVE this hotel. The staff was extremely helpful with directions and suggestions at anytime of the day or night. The room was larger than your standard Paris room...we weren't hurdling over our baggage to get from the bathroom to the bed. With a 5 minute walk to Notre Dame/Ile St. Louis from the hotel; the location couldn't be any better. With the hotel being at the end of a dead end off of Rue Ecole; traffic noise is very low (big plus after exploring Paris all day). We booked our first night on booking.com for 154 euro (June 30). We then decided to book a additional night and contacted the hotel to see if a room was still available. The staff got back with me the same day and gave us the same room at the same rate. Can't beat good service!Would love to keep this one to ourselves but we have to share with everyone.... this is a real find in Paris! 230491,worldcitygirl,07/03/2008,Terrific Little Hotel! I have been meaning to write this review forever. My husband and I stayed at the Residence Henri for four nights during New Year's week. I can't say enough about the hotel or the charming staff. We had a room on the first floor with no balcony. However; it was very clean; spacious with a nice little kitchenette. Nice bathroom toiletries as well. Our one complaint (and this is about most European hotel beds) is that the mattress on our bed was not very comfortable. Just way too firm for our liking. That aside; the staff are incredibly helpful and friendly. Our day manager during our stay was a young man from Morrocco who was studying at the Sorbonne. His English was fantastic and he was very good natured about my terrible French (which I insisted on practicing to my husband's chagrin) My husband took ill one day; and he was very helpful in directing me on where to get medicine and even recommended warm Coca Cola for DH's stomach (it does work wonders by the way).I underscore other review's comments about the location - it's perfect for getting around Paris. Not only are you in the heart of the Latin Quarter; a stone's throw from Notre Dame (go very early if you don't want to wait in line for hours to get in!); but there are many wonderful restaurants within walking distance. Make sure to go to the Erik Kaiser pattisierie in the morning to get some of the best French pastery you will ever eat! Overall terrific hotel and a great value in one of Paris' best neighborhoods. I'll be returning for my next trip. 230491,patraveler05,06/27/2008,Highly Recommend The Hotel Residence Henri IV is in a great part of town and very convenient to many of the popular tourist attractions. The hotel is at the end of dead end street which makes the immiediate area a little more quiet and intimate. However; once you walk to the first intersection; you are in the heart of the Latin Quarter; surrounded by shops; restaurants; bakeries and cafes and just a few minute's walk from Notre Dame. A metro station is around a 10 minute walk from the hotel.The hotel's staf was friendly; helpful and pretty good with English.We had what was called an apartment for four people -- my wife and I plus our two daughters. The room had a bedroom with a queen size bed and a living roon with a pull-out sofa. The pull-out bed was small for two people (even if one of the two was my six-year-old daughter). The room also had a kitchenette which we did not use. The hotel and room were both older but very clean. The room was adequate for us. There were a couple of disappointing aspects to the room. The towels in the bathroom were threadbare and the toilet seat was worn (not dirty).The breakfast room was in the basement and not a particularly great place to start your day in Paris. The breakfast was OK. We ate there only one day when we were in a rush. We enjoyed our breakfasts at the local cafes much more.In summary -- very nice and friendly hotel in a great location. We would definitely stay here again. 230491,akclub2,06/24/2008,Wonderful Hotel Wonderful Hotel in a great location. The rooms are very nice and large. Our room had a bedroom and a small living room with a couch that was made into a bed for our two sons. There is also a microwave and refrigerator. The bathrooms are modern and good sized. The staff was extremely polite and helpful. They patiently answered our many questions such as where to eat dinner; how to navigate the Paris metro and how to get to where we wanted to go on it; etc. I would highly recommend this hotel to anyone visiting Paris. 230491,blackcockatoo,06/23/2008,Loved the Hotel Residence Henri 1V Pretty window with geraniums 230491,WMS2008,06/18/2008,Fabulous Location; Excellent Value If you like the left bank; the location is fabulous. The hotel is an easy walk to many legendary attractions such as Notre-Dame de Paris. It is also proximal to the on and off water taxi and the subway at Saint Michel which expands your range to most of the city.The staff was friendly and quite helpful. They appoached their duties with a high degree of professionlism which complimented the pleasure of our stay. They successfully handled several special requests for us and their follow up was excellentThe breakfast room is spare and a little drap but the food was a fairly good. Our guest room was adequate by European standards. It appeared that most of the rooms had a balcony which provide a pleasant place to sit. The street is a dead end which allows a quiet nights sleep. 230491,BaltimoreFlowergirl,06/17/2008,Perfect Place in Paris The Hotel Residence Henri IV is a gem. We booked this hotel because it looked like we would feel like we were in Paris instead of some ultra modern hotel that we normally gravitate towards. Most of the other hotels we considered were in my opinion; way overdone with floral patterns on the bedspreads; curtains; walls and the carpet; so I was very happy to find this hotel which was tastefully decorated. We like to live how the locals live while we visit a new place; so keep that in mind when I tell you that the breakfast was good. There were croissants with jam and Nutella; cereal; fresh fruit; orange juice; coffee; tea and water which is typical for a French breakfast; so if you are expecting a traditional American breakfast; remember you are in France and probably won't find that at many places no matter how hard you try. It is located on a quiet street in the Latin Quarter with a metro station just 2 blocks away with a lot of restaurants and markets around. The staff was extremely friendly and helpful and spoke very good English - I realized at a later point of our trip (in another hotel) how important friendly hotel staff is when you are in another country; especially where you don't speak the language fluently; they can make or ruin your experience. The room we booked was a standard room which was a good size for two people. There was a queen size bed; two small closets for hanging clothes; tv; a small table and desk and 2 chairs and a small kitchenette which we barely used except to make tea. The bathroom was fairly good sized and had a shower/bath; sink; toilet and a hairdryer. Not a lot of room to put toiletries; but we made it work. Overall; a great experience and I would go back to stay there in a heart beat. 230491,Chele0905,06/16/2008,LOVED IT! View From Terrace 230491,travellingduo88,06/16/2008,A little gem in great location comfy bedroom 230491,Happytraveller089,06/15/2008,Paris hideaway Hotel in a great position. Staff helpful gave a wonderful recommendation for Dinner on our first night not far from the hotel was the Maree Verte a great start to our stay. Hotel very quite. 230491,AustraliaHoliday,06/15/2008,Loved it!! Was perfect. We have a 10 month old baby and they were very accommodating. They gave us a room on the ground floor; so it was very easy with the pram. The room was a generous size - plenty of room for the double bed; wardrobe; day bed; port-a-cot which was provided free of change and was set up ready for our arrival; a small fridge / stove top; and a lovely bathroom with bath and shower over the bath. Very nice decor. We were able to use the sitting room near reception to read / have snacks while our baby napped in the room. The reception staff spoke good English and happily booked us a taxi to the airport; which arrived on time even though there was a metro strike at the time! The hotel is in a perfect location - less than a 5min direct walk to Notre Dame. 230491,myffy,06/13/2008,A beautiful little hotel in a great locaation We had a fantastic time at this delightful hotel in its fabulous location down a little cul-de-sac but right in the heart of the Left Bank. Although our taxi driver had a little difficulty finding it; and our room was not quite ready on arrival; the staff were very friendly; providing umbrellas; travel advice and directions. The decor in our apartment was not absolutely pristine (expecially the bathroom - so lovers of bland luxury need not apply); However; the architectural quality and atmosphere of the building; lovely linen; view over a little garden opposite and overall design more that made up for this. Our party of 4; including 2 children; didn't spend a lot of time at the hotel; but would certainly go back again and the little kitchenette would be a great bonus for snacks and lazy breakfasts. Chic and yet comfortable; central but quiet; historic but not antiquated; a great choice for central Paris sightseeing; for families or a romantic getaway. 230491,jarjar05,06/13/2008,nice smaller hotel i stayed 3 nights at the Hotel Residence Henri IV. It is a nice small hotel. The staff was friendly and spoke passable english; which combined with my not so great French made communication much easier. The room was nice. It had a nice balcony; air conditioner; windows and doors to the balcony. The location is excellent for tourists wanting to see Notre Dame ; The Louvre; or any other common sightseeing areas. The local cafes and a nearby Italian restaurant were excellent. ( best pizza and banana splits ever). I would definitely stay here again. 230491,tr40,06/02/2008,The reputation is well earned The hotel is highly rated and it deserves it. The hotel is small and cosy. Rooms are okay size. Staff is very friendly helpful. Locations is good and central. Notre Dame is very close. There are lots of good mid-priced restaurants nearby; and I can recommend Le Petit Prince de Paris; 300 meters from the hotel.All in all a good experience and we'll stay there again next time in Paris 230491,Lichu,06/01/2008,Good family rooms We stayed 4 persons in one of the hotel's family rooms. The room was excellent (not too small as many rooms in Paris) although the bed in the parents room lacks some centimeters in the length. Very nice and quiet area. 230491,Ale64,05/31/2008,Loved the place The small balcony 230491,Goldcat,05/30/2008,Truly fit for a king! We have recently returned from a long weekend in Paris staying at the Hotel Residence Henri IV. Though more expensive than some of the hotels we looked at we liked the idea of basic self catering facilities and were encouraged by the previous reviews on Tripadvisor. We were not disappointed.The hotel is located in the Latin Quarter; a lively; cultured and serene part of the city surrounded by educational establishments; bookshops and cafes. The hotel was not the easiest to find but with a little help from a lovely French lady we made it.The first thing that struck us was how lovely the guy on Reception was. He spoke fluent English and was very charming and helpful. Our room was a reasonable size (for Paris) with a nice bathroom and small kitchenette (fridge; couple of hobs and a microwave). There were however limited plates and cutlery so it might be worth considering bringing some with you! The room was nicely decorated and immaculate.Paris is easily accessible via the Metro; of which there are a couple of stops nearby. It was lovely to return to this quiet; safe and friendly hotel after a long day out sightseeing/shopping.I really would recommend this hotel and we definitely plan to return. 230491,TJLW,05/29/2008,Simple and Perfect; or Simply Perfect! With the dollar worth next to nothing; and Paris being an international city where decent hotels cost; well; you know; it was such a relief to find Residence Henri IV. First; it's quiet - at the end of little dead end street; and the windows are so good that they close out the sound of the pigeons in the morning. The shower is hot and strong; lacking only face cloths. The bed is kind to one's back and the linens are soft and fresh. Skip the in-house breakfast and enjoy the wonderful options within a few minutes walk - especially the local fresh market just down the street. This is not a luxury hotel; there's not even a radio or alarm clock in the rooms; but then; who goes to Paris to listen to the BBC or to wake up in the morning? This is a simple place; fun and in a wonderful neighborhood. The staff is cordial and speaks English almost as well as French. I'd stay there again without hesitation. 230491,hamfree,05/27/2008,Great Stay We stayed at the Henri IV Residence Hotel for two nights and were pleased with our stay. The bed was the most comfortable one we encountered on our trip (stayed at another hotel in Paris a few blocks away and in London). The bathroom was above average (great shower) and included nicer toiletries (including shower gel...rare find!). The bathroom had a window that could be opened to look out at the hotel courtyard (Room 20). Our room also had a little balcony that looked out over the entrance to the hotel; on a little dead end street. The kitchen was nothing to get excited about (it is the size of a US refrigerator) and we ignored it's existence. We never had breakfast; since for 10 euros; both my husband and I could a breakfast that better suited us (diet coke! pain au chocolate!). We stayed on the Blvd. St. Michel; about a 10 minute walk from the Henri IV Residence earlier and found this to be much quieter (you can sleep with your windows open). It was near metro stops; so it was very convenient. The hotel booked us a taxi to the airport; as the RER was on strike for one day; and it was seamless. The cost was 40 euros; plus a small tip. We had taken the RER (18 euros) in from the airport and thought it was worth it to taxi back (easier to find your correct terminal make it on time). 230491,JanMary3,05/27/2008,Peferct and charming even more stairs! 230491,HostaLaVista,05/21/2008,A quiet place in a large city This hotel was better than expected. In the centre of the Latin Area there was access to restaurants; stores; metro and everything to meet your travel needs in Paris. Close walking distance to the main metro terminal St. Michels and to most Paris sites.This rare find hotel was at the end of a dead_end street where you heard no traffic noise. Check out the hotel black cat (noir chat).Rooms were large for Paris standards with kitchenettes. The elevator was a bit scarey but glad they had one. Rooms were clean. All rooms have a balcony except #1 - which is on the main floor behind reception. A large room but the window opens onto the parking lot. Not a problem with noise but nice to have balcony doors you can open on the other floors. We didn't try the continental breakfast for 8 euro as there are too many options with vendors outside the hotel.Hotel staff were very friendly and helpful. They have a laptop for customer use. Laundry mat around the corner. 230491,maryfromhouston,05/20/2008,Could hardly bring ourselves to leave! This hotel was outstanding! Great location in the Latin Quarter; but near a park for some green space and quiet at night. Five minute walk to the Seine and Notre Dame. Close to two metro stops and open-air market; which was really fun. Anything you might need within a couple of blocks. Queen size bed and what I considered a really large room-space for hanging clothes; desk; a table. Plenty of room for our bags and all of the shopping we did; and we could still move around! The bathroom was also large and comfortable. I was afraid that Paris hotel rooms would be very tiny; so this was a very pleasant surprise. The staff were amazing! So friendly and helpful in every possible way. They got us taxis; reservations for a boat trip on the Seine; laundry...whatever you need; they will get it for you. We never tried the hotel breakfast because there was a wonderful boulangerie right around the corner. But considering everything else about the hotel; I'm sure it was nice. Having a mini-fridge and kitchen facilities was great! You couldn't exactly prepare gourmet cuisine; but you could heat food and store food and drinks. We went to the market one morning and bought cheese; fruits; roasted chicken; bread; pate; and then had a real feast in our room that evening. The hotel even supplies wineglasses and a corkscrew; so get some wine too! We were thrilled with this hotel and would definitely stay there again. You can get a really good deal through the hotel website if you book early. I would definitely recommend it to anyone who wants to stay in this beautiful part of Paris. 230491,4thestate,05/15/2008,Excellent small hotel in Latin Quarter It's hard to find a hotel in Paris that gives you a real feeling of being in a foreign country and still carries good amenities. That's the Residence Henri IV. It's located at the dead end of a street in the Latin Quarter; three blocks from a bridge that crosses the Seine near the back of Notre Dame Cathedral. The Metro stop is a five-minute walk; and there's bus service even closer. You'll hear church bells chiming from the two churches that are closer than Notre Dame; but not late at night. Even though there are college students down the street (the Sorbonne) it's very quiet. A small park is practically across the street. The hotel is six stories but only has 13 rooms. Some of the rooms are two-room suites; but my wife and I stayed eight nights in a standard room; 17 square meters; which is plenty of room for two twin size beds; an armoire with a door for each person; a large bathroom with a powerful hot shower; and the piece de resistance; a small fridge; stove top and kitchen sink. Thus; it's no problem to pass up the hotel's continental breakfast at 8 Euros per day per person and pick up some pastries and drinks the night before; or stash cold drinks at prices lower than the hotel minbar's. There are plenty of stores and patisseries around (the best is Eric Kayser's organic bakery on Boulevard St. Germain; two blocks away; which seems to draw the most locals). No AC; but we were there in May with daily temps in the 70s and we just opened the windows for great cross-ventilation. (We were on the third floor.) The hotel also provides a tower fan. The elevator is small and slow; but you might fall in love with the spiral staircase (as long as you're not up too high!). Room decor is a sort of country French. There's a small flat-screen TV but we never turned it on. You don't go to Paris to watch TV! Hotel staff speaks excellent English and is splendidly helpful. I thought the beds were a little hard but I like them softer than most people anyway. Cleanliness was excellent. Price is high (230 Euros a night for a standard room; about 50 percent more for a suite) but we got big savings by booking six months in advance through the hotel's own website. 230491,fiddlesticksLondon,05/13/2008,beautiful henri iv What a wonderful; quiet;secret hotel. Perfect for our first night of our honeymoon in paris before going to venice the next day by train!! Fantastic service; spacious rooms. good breakfast good value when booked well in advance. well done Henri!D.Daly. london 230491,Voyageur510,05/12/2008,Lives up to the hype We stayed at the Henri for 2 nights. The hotel is located in the 5eme and; therefore; very centrally located. It is situated on a quiet little side street; but the general area has several eating and shopping establishments. As for the hotel itself; it is quite nice. The lobby is small; but very well kept. The staff is very professional (we encountered 3 desk clerks during our stay) and most had ample English speaking skills. Hicham was on duty when we arrived (I told you that I would mention you; Hicham鈥? and had lots of information about the area and Paris in general. As for the room; our room was of average size (for Central Paris); I suppose. It was very clean; however. I do love a clean hotel room and ours did not disappoint. The bathroom was also very neat and tidy. Our room had two single beds; a desk; nightstand and large dresser. There were also two wardrobes/closets for clothing. A mini-fridge; cutlery; drinking utensils and hot stove were also in the room. This was a very nice touch since we brought food and wine back to the room. We paid 160E per night and this was a very good deal. I messed up our booking (on Booking.com); initially; and didn鈥檛 realize my error until a few weeks before arrival. By then; rooms were more scarce and the price had gone up. However; the hotel honored the price that was available at the time of my earlier booking; thereby saving us about 20E/night. Not a ton of money; but a very nice gesture on behalf of hotel management. All in all; this hotel lives up to its lofty reviews on TA. It represents great value for the money and the location is fabulous. Paris is a very walkable city and this hotel is in a great location and within 2 blocks of a metro line. Definitely recommended. 230491,RSColumbia,05/11/2008,Anniversary at the Residence Henri IV We spent a week at the Henri IV for our 10th anniversary. The staff was courteous and spoke English. The room (#60; standard double on the top floor) was larger than we had anticipated; had air conditioning; a small balcony; and an updated bathroom. The hotel was very quiet; as it was a couple of blocks from the busy rue St. Germain. A few blocks from the hotel; on rue Monge; was a wonderful street market just in front of a series of shops selling pastries; cheese; wine; meats; and fruits and vegetables. Ile de la Cite and Notre Dame were only a 5 minute walk away. The weather was wonderful; so we also were able to walk many of the other sights in central Paris. We would definitely recommend a stay at the Henri IV. 230491,HappyTravellers099,05/07/2008,Hotel Residence Henri IV - Great Hotel We recently stayed at the Hotel Residence Henri IV and were very happy with the service; the room and the location of the hotel. 230491,irisinmay,05/05/2008,nice location we have just been back from Paris. It's a charming city and this hotel have a nice location. Easy walk to the Dame and restaurants. Room is bigger than expected. 230491,Floralafam,05/02/2008,Great little hotel We loved the Hotel Residence Henri IV. The rooms were extremely clean and well cared for; my biggest worry booking a hotel I had never seen. The staff; especially Isham; were so helpful. We did choose to have breakfast in the hotel and did not regret it. A typical European (continental) breakfast; very generous portions; coffee; milk; and juice. The Latin Quarter area where the hotel is located is fabulous for brasseries and boulangeries; plenty of places to eat and shop within walking distance or a couple of metro stops. Lovely ambience for evening walks. The metro is not as easily accesible as it could be; but for all the other benefits; I would definitely say the couple of blocks walk was worth it. We would definitely choose the Henri IV again! 230491,BrowneDublin,04/28/2008,great little hotel we had a great stay at this hotel. only stayed 2 nights so that was a bit short. the hotel is small but we had no problems. room was small also but quite average for Paris. it did have the plus of having a little kitchenette which was great as there was a bakery quite close by so we could get croissants for breakfast there have them in our room. staff were lovely and hotel was clean. would stay there again 230491,PaintingTime,04/21/2008,Very Comfortable Hotel I booked the Hotel Residence Henri IV after much research using Tripadvisor; and a couple of other sites available on the internet. The room rates were reasonable; and not over priced for what you got. I travelled during the second week in April; just before the busy season.This research really paid off; as I and my partner were not disappointed with our spacious; clean and comfortable room. The room itself was large by European standards (one thing my research promised); nicely furnished with ample wardrobes and dressers for clothes; and a small area with a built-in bar fridge; sink and stove. Everything was spotless. Great housekeeping. The room was QUIET; the bed comfortable and the sheets were of good quality; so sleeping was easy. The hotel is removed a little off the street; so traffic noise is not problem.The marble tiled bathroom was newly renovated; with both a bath and a shower; great water pressure....and lots of hot water! I purchased the breakfasts; and it was a great way to get the day going. We were more than satisfied with the croissants; buns; and as much juice and good coffee that you wanted. There is a 24 hour concierge; which is great because you don't have to worry about when you get back to the hotel; and they keep the key; so you don't have to worry about losing it. Maps; directions; and friendly service were also appreciated. We used the shuttle service that the hotel offered to the airport on our way home; and it was much more economical than a taxi. Would I stay here again? Yes! As a matter of a fact; I am planning to return in the fall will definitely book a room.The area surrounding the hotel is also filled with great affordable restaurants. Sites like the Pantheon and Notre Dame are just a 10 minute stroll. Nicely centred in the Latin district.A wonderful Paris hotel in this price range! 230491,1330ag,04/21/2008,really enjoyed staying here We stayed here for four nights with our two kids ages 5 and 8 and really enjoyed our stay. It was centrally located and a decent amount of space. It also had a small kitchen area. The bathroom was clean and overall it was really comfortable. The Latin Quarter is a perfect place to stay. Lots of restaurants and you can walk to so many things. I would definatly stay here with my family again. 230491,mojavegal,04/19/2008,Sweet hotel! Market around the corner 230491,Hollysfriends,04/19/2008,Fantastic Hotel for our Honeymoon We booked this hotel for our Honeymoon and were not disappointed. The staff were excellent; warm and friendly. We had a great room and found a small gift there on our arrival. The location of this hotel is perfect; just a few minutes walk from the metro and 10 minutes to the Seine and Notra Dame.The room was serviced daily and every night there were chocolates on the pillows; a nice touch!. Nothing was too much trouble; we asked to book a taxi for our depature and were given excellent money saving advice.We only took breakfast once; that was excellent and was offered either in the breakfast room; or our bedroom.The rates here are very reasonable and represent excellent value for money if you want a small friendly hotel. There is no bar or restaurant so if you want those this is not for you BUT you are in Paris and there are more restaurants; cafes and bars in easy reach than you could try even if you stayed a month. 230491,ZeGirl,04/16/2008,Great location; great little hotel I chose this hotel because of the location; rate; room size; kitchenette and raving online reviews. This hotel did not disappoint. We loved our stay there. The room was large and the bathroom was huge. The staff was friendly and helpful. We liked having the continental breakfast brought to our room. It was a leisurely way to start the day with no delivery fee. The only thing that was not perfect was the bed--it was hard. But I would not say that it would stop me from staying there again. It really is a charming hotel in a wonderful location. The area around it has a lot of shops; cafes and attractions. 230491,locogirl33,04/10/2008,Fabulous Stay This hotel is perfect for those who want a clean; quiet; friendly; convenient; centrally located hotel in the Latin Quarter. We spent five days in Paris and were very pleased with the quality and value of this 3 star hotel. The nearest Metro is Cardinal Lemoine. 230491,LoLoChicago,04/07/2008,Wonderful smalll hotel My husband and I stayed at the Hotel Residence Henri IV; in February 2008. It is a very nice; well located small hotel. We had early booking at their discounted rated so 3 nights were 549.00 euros; total. We had what is called a 鈥淪uperior Room鈥?which included a small living room; futon couch; with a small table and 2 chairs; a good size separate bedroom with nice TV; (we plugged in our IPOD and watched our US favorites). The photos shown on the web and the photos on Trip Advisor represented the hotel accurately. The small kitchenette with microwave was fine for snacks and their small refrigerator good for beverages and cheeses. The bathroom was clean and of good size; with a shower curtain. The rooms large windows open to a small step-out balcony; with a good view. The hotel is quiet and the English speaking staff is very helpful. I suggest you have the continental breakfast; delivered to your room. Having petit dejeuner delivered to you; comes with hot-hot coffee and steamed milk and a basket of breads and croissants; butter; jam and orange juice. This makes you stop and take a moment before a day of sight seeing and you get to sit at your cute table and look out the windows and feel like a Parisian. The first day we did not have breakfast in the hotel and save the 10 euros each; as we were going to have croissants and coffee around the corner; but the fabulous and very famous Kayser caf茅 and bakery just around the corner was too busy; and we just kept running; and never stopped till lunch. So the in room breakfast is a treat. This hotel is a perfect location. Close to markets; restaurants; metro鈥檚; buses; taxi stands. The hotel is walking distance to so many good restaurants. I would suggest Christophe Restaurant on 8 Rue Descartes; for a very good bistro meal. I would suggest you get the Pudlo Paris restaurant guide by Gilles Pudlowski; it was a great reference guide with accurate reviews; and for the first time in 2007 is translated to English.Make sure that if booking Hotel Residence in the summer they have air-conditioning. If they don鈥檛 have air-conditioning it could be a problem as the rooms can be stuffy without open windows. For February and at a discounted price this was a great hotel. 230491,ajeep8uItaly,04/04/2008,Worthy of it's high ranking Pluses: Beautiful; well-maintained; well-managed; smaller hotel on the end of a private street. Ten minutes walk gets you to Parc du Luxembourg; the Pantheon; or Cathedrale Notre Dame. Friendly staff; free wireless internet; rooms have a small kitchenette.Minuses: Few - it's not very well positioned to Metro stations.Tips: The best Boulangerie near by is Eric Kayser - 8; Rue Monge; 75005 - head north on Rue des Bernardins (toward Notre Dame) one block; turn left on Rue Monge; Kayser is 100 meters on your left. 230491,carolinaBrisbane,03/31/2008,Great Convenient Area Brisbane - AustraliaWe have just returned from a 3 day stay at Hotel Residence Henri IV in Paris. The staff were most helpful with directions to various attractions. The Hotel was convenient to Bus; Metro and river trips.Our room was sizeable for a European Hotel and having a microwave and sink was an added bonus.The breakfast was very poor and hardly worth having. All in all a most pleasant stay. 230491,daphne1818,03/30/2008,very sweet hotel we have decided to choose this hotel following the reviews we have read on tripadvisor and were happy to find out that the hotel was as described. we shall return to this hotel on our next trip to paris 230491,Racheltaylor,03/28/2008,Perfect for a Family We stayed at Hotel Residence Henri IV for 3 nights in March. We had a lovely 1 bedroom suite with a pull out couch in the living room that our daughters' ages 9 and 11 slept on. There was a kitchenette and a nice washroom (not too big; but had everything you needed). Location was great; near Notre Dame Cathederal and walking distance to many sites. The staff were very courteous and helpful. It was hard to find a room that would accomodate our family in Paris and we were glad to find this hotel. Would easily stay there again. 230491,trueblueinny,03/28/2008,Hidden jewel Nestled at the end of a quiet street off the main road; this well situated small hotel is a pleasant and convenient base from which to explore Paris. The staff are attentive and very pleasant; readily making restaurant reservations; etc. The hotel is arranged vertically with only 2 units per floor; each having a small but convenient kitchenette that comes in handy for food bought the market located just a block away. 230491,iamthemalrus,03/16/2008,excellent location in paris Excellent central location. Friendly staff. Rooms good size; clean and very comfortable. I would stay there again. The breakfast at 6 euros is much better and cheaper than the local bistros. 230491,WalkingScot,03/13/2008,Worth considering on the Left Bank I booked this hotel because of its situation; its quietness and the kitchenette included. If you want to stay somewhere on the Left Bank that is not in the middle of the throng; the situation is near perfect: close to buses; metro; RER and within walking distance of Notre Dame; the river; rue St Michel; etc. it was just a short bus ride to Gare de Lyon; which was our next step.We were in room 62; right at the top of the hotel. I think we must have been close to the lift shaft; because there was a slight mechanical hum all the time; but it was reduced by keeping the bathroom door closed. The double-glazing was fairly effective; but the room was not quiet with the window open. The cul-de-sac on which the hotel lies is quite short and runs off rue des Ecoles; which is a busy traffic thoroughfare at all times of the day and night. My particular bugbear is the motorbikes buzzing around; which no amount of double glazing can cut out!The room was reasonably small (17 square metres) but we were getting it on a Winter Special; at 130 euros a night reduced from 230; so no complaints there. it was also spotless and very nicely furnished; with two chairs comfortable enough to sit and read; and good lighting.The breakfast was standard French continental; ie a bit boring for those used to travelling in Switzerland or Germany; let alone North America. The kitchenette was minute and really not suitable for anything except heating up something prepared. It did not run to a kettle (another common lack in France); so we had to heat water in a saucepan to make tea.Staff were exceptionally pleasant and friendly.If location is what matters to you; and you are not a light sleeper; this would make a very good choice for the money. 230491,minerale,03/08/2008,Perfect Hotel Residence Henry 1V My husband and I stayed at the Hotel Residence Henry 1V in February 2008. The weather was cold but the hotel was beautiful and warm as were the staff. The location of the hotel was perfect for us; the surrounds were more than expected. Please keep the secret. Of course we will return one day.Gail and Ross 230491,chestwood28,03/03/2008,A little jewel box I have stayed in Paris before at a 4 star hotel and this was just as nice; if not nicer. The staff was friendly and helpful. The room was clean and large for the price. I loved that the hotel was on a dead end road in the Latin Quarter. (if you take a cab; make sure you give the driver the exact address) 230491,TurquoiseTortoise,03/03/2008,Great for business Very nice small hotel in the center of Paris; under 10 min walk to Notre Dame; and many very good restaurants near by. I stayed for 4 nights combining a business trip and weekend break; great for both. Free wireless internet; friendly staff; convenient location. 230491,rebeccabrown,03/03/2008,great hotel - would stay again Thoroughly enjoyed the hotel. Great location; lovely rooms; friendly and helpful staff; reasonable breakfast delivered to the room. What more could you ask for? I would go back to this hotel without a shadow of a doubt. 230491,Adagiotx,03/01/2008,Nice Latin Quarter Option Selected this hotel partially because of the Trip Advisor reviews and ranking; and then based on location; etc. The hotel was part of a larger group of hotels in the general area; but I believe it has been sold and is now grouped with another; so it will be interesting to see if that changes the quality or service.Had a two room apartment with both rooms small by US standards but normal for Paris and in nice condition. Between the rooms was a small hall with a minibar/microwave/sink/stove and refridgerator section. Bath was OK. Breakfast was minimal; which does not bother me. 6 euros was a fair price if you wanted it; cheaper than Starbucks in the area for coffee and bread/pastry. Staff were friendly. Location was great; and being a block off the street was very nice. Good for multiple travelors; families. Probably don't need the extra room for a couple or own your own; so save the money. 230491,kateandian,02/23/2008,Excellent value We stayed here for a week and were very impressed by the quality of the hotel; its central but quiet location and the friendliness of the staff.The hotel is brilliantly situated; a few doors away from a well-stocked wine shop; a couple of minutes from the Metro; and five minutes walk from the Musee de Cluny (home of the magical Lady and the Unicorn tapestries). It is close to Notre Dame; Saint-Chapelle; the Jardin des Plantes; and the Luxembourg Gardens; and within walking distance of the Musee d鈥橭rsay; Pompidou Centre; Picasso Museum and many other delights. Although the hotel has no bar or restaurant; there are many places to eat and drink nearby. Le Cosi; an excellent Corsican restaurant which has a different set menu for lunch each day; is only five minutes walk away. The Place de la Sorbonne is a great place for a drink and people watching.Our room was on the third floor; with a small balcony and a good view along the Rue des Ecoles. The room was a decent size; very clean and well-equipped. The kitchenette was a bonus; particularly the full size fridge; which was useful for keeping food and wine chilled.We were perfectly happy with the hotel breakfast 鈥?strong coffee; fruit juice; croissants; brioche and rye-bread 鈥?although we did hear one American family complaining that it wasn鈥檛 substantial enough for their needs. On one morning; we came downstairs to discover that breakfast had finished early due to an interruption to the electricity supply. We must have looked very disappointed; as; a few minutes later; there was a knock on the door and breakfast was delivered to the room. As we had an early flight; we had to leave before breakfast on the Saturday morning; and asked whether we could have a cup of coffee. When we came down to reception; we found a complete breakfast waiting for us; which was greatly appreciated.We very much enjoyed our stay; would certainly use the hotel again and will recommend it to our friends. 230491,Gazandglo,02/22/2008,A little gem We stayed here for two nights and found the hotel very cosy and nicely furnished in a traditional French style. Our room was on the 6th floor and we had two small balconies with great views of the local area. It was very clean and the staff were helpful and friendly. The room had a mini kitchen which was very handy for keeping the wine chilled and making tea in the morning.There is no bar or restaurant in the hotel; but that didn't really matter as there are plenty of places to eat and drink nearby. This is a lovely part of Paris and we would stay here again. Try L'Ecurie restaurant; just a few minutes walk from the hotel for a great atmosphere and good value; simple food. 230491,BelfastBella,02/22/2008,Hotel Henri delivered the goods!! We have just returned from a 5 day stay in Paris where the first three nights were spent in the Residence Henri IV. We found this hotel quite easily once we arrived and were pleased with the location. On arrival to the hotel we were upgraded to one of the apartments for the first night which was fantastic and a nice surprise as we were told by the staff that this was because it was our first stay with the Residence Henri IV. However it was a little bit of a hassel packing everything up again and having to move to the room next door the following morning.The hotel itself was very good value for money; clean and had a lovely Pariesenne feel to it. The decor was typical of the period it was portraying in its name. Our Parisenne friends we very impressed with it when they came to visit as they had put relatives in other hotels within the vacinity and thought that the standard was much lower. Breakfast delivered to the room was terrific as normally you have to pay for this as room service; however at 140euro per night breakfast should have been included at no extra charge instead of the 6 euro extra. 230491,chicagotrix,02/19/2008,Wonderful and quaint We were very happy with the hotel. The room was small but decent for a European hotel and plenty of space for me and my husband. Our room was on the top (6th) floor and had 2 small balconies accessible through french doors. The room was clean and very romantic. It even had a small kitchenette that we didn't use but it was nice to have a refrigerator in the room. The staff at the hotel were extremely nice and very helpful. I would stay there again! 230491,mrjohnsondog,02/19/2008,Charming centrally located Parisien hotel Down a little side street this charming little hotel waits for you. The staff are very pleasant and helpful and the hotel enjoys a good location 5 minutes walk to the Notre Dame and Pantheon; 20 minutes walk to Musee D'Orsay; 30 minutes walk to Eiffel Tower and 20 minutes walk across the river to Louvre. It's location also takes the problem out of where to eat in the evening since you are literally surrounded by great bistrots and restaurants and cafes; albeit a lot very touristy but you can usually take an educated guess which ones are the tourist havens by the nature of their menu!We chose a superior room booked directly with the hotel which was a nice sized compfortable bed with reasonable furniture in the bedroom and a small lounge area with table and chairs and sofa. We paid 180euro per night for this and breakfast was extra (6euro each....but to be honest; skip it and go to the nearby cafe's!). I've stayed in worse places for similar money in Paris and this is as comfortable as you will find oif you are trudging the city all day without forking out high prices for the room you wont really use that much!Very enjoyable indeed and I'd certainly use it again. 230491,EdinburghCitybreaker,02/17/2008,Great Paris hotel if you can get a good rate Hotel is in a great location; couple of minutes from the Metro; about 10 minutes walk to Notre Dame. Also handy for Rue Mouffetard and in about 15 minutes you can be in the Marais.Room was a much better size than any other I've stayed in in Paris. It was a double and we each had a decent sized wardrobe; there was also plenty of drawer space and a good safe in the room. Also a small kitchenette which was great; as we could buy pastries and other treats from the local boulangerie / patisserie for breakfast! Bathroom was also a good size and spotless with a good shower.We booked online and got an early bird 40% off deal; which made it very reasonable (around 拢70 per night for the room). Otherwise I think it would have been a bit more than what we would usually plan to pay. If you can get a deal like this though I think it's well worth the money. 230491,quiltlover,02/14/2008,Yes; nice little hotel We stayed here for 4 nights and can confirm all the positivdetails as great location; friendly and helpful staff etc.Our room was on the 3 rd floor and we found it on the biggersize (17 qm) compared to lots of other rooms in Paris Hotels.We liked the little kitchenette which was kind of hidden at the entrance of the room. Bathroom was clean and of good size;too. We did not have breakfast in the hotel; but had a look on thebreakfast room: not very welcoming; next to laundry with busy working dryer and washing maschine..Two things why we can麓t give 5 points: no housekeepingwhen we came back at 4.30 p.m. on one day and strong smell of smoke at one night (this is a non smoking place). 230491,MunsterGal,02/12/2008,Great location; great little hotel We're just back from our 3 night stay at Hotel Residence Henri IV and were very pleased with our time there. The location is excellent; just a 5 mintue walk from Notre Dame 2 minutes away from the Metro. Get a travel pass use the Metro; bus RER to get you all around Paris. The room (62) wasn't huge but it was comfortable the shower was fine. There was AC and a small kitchenette with sink; microwave; mini fridge 2-burner stove. Breakfast wasn't great but there is an amazing bakery down the road (Eric Kayser's) where you'll get coffee; OJ a croissant/pastry for 鈧?.50. I highly recommend picking up a sandwich there having luch beside Notre Dame. There are some amazing restaurants nearby (La Maree Verte Le Coup-Chou were our favourites) The staff at Hotel Residence Henri IV were very helpful made reservations for us etc. They all spoke perfect English and were very knowledgable about the area. As our flight was at 7pm they kindly stored our luggage while we did our last bit of sightseeing.To sum up: a comfortable; clean hotel; great staff; great location. 230491,JohnHeritage,02/07/2008,Highly recommended Prime location; well-furnished rooms efficient staff; but expensive if you pay full price. Breakfast is cheap; and you get what you pay for! 230491,UkFaith,02/06/2008,Great small hotel The hotel was clean and bright; staff very friendly. Convenient location for many restuarants and metro. Would happily recommend this hotel. Book early to take advantage of their special rates. 230491,dummont,02/02/2008,Hotel Residence Henri IV is trully my residence in Paris This January; my husband; daughter and I stayed for the 4th time at our beloved Residence Henry IV. It truly has a homey feeling. The people who work there are friendly; it is in a nice calm street but in the middle of the Latin Quarter; the apartments are small but cozy; nice and clean; and it is not overpriced in spite of the weakness of the dollar. We'll definitely be going back. My only reservation about writing a review is that I would like to keep it a secret... 230491,Aussiefoursome,01/22/2008,Hooray for Henri IV My husband and two children (aged 10 and 13) recently returned from Paris after staying at this delightful establishment. It is in a great location very close to Notre Dame and the Metro. The decor and ambiance are completely lovely and the room sizes (25m2) were great as we had been told to expect tiny rooms in Paris. The staff were professional; friendly and very helpful. They spoke English and were most helpful to us as both my husband and daughter became ill and needed to see a doctor. The staff arranged appointments and provided directions for us; we simply couldnt have done it so easily without them.I would have no hesitation in recommeding this hotel to anyone and should we return to Paris we would hope to be able to stay there again. 230491,iLoooooooooooVePaRis,01/22/2008,Beautiful Hotel!!! We really enjoyed our stay in this hotel. It was in a wonderful location; close to many restaurants; shops; train stations and even a coin laundry! The room was comfortable and well appointed; the kitchenette was especially handy.The staff were friendly and helpful. My husband was not well when we arrived; so the concierge booked us an appointment at a local doctor. On departure; they arranged an airport shuttle for us at a much cheaper rate than a taxi cab.It was easy to get around to tourist spots from the hotel. It's a 5-minute walk to Notre Dame and you can catch a hop-on/hop-off bus called 'Les Cars Rouges' from that point as well.We highly recommend this hotel to travellers who want a restful haven to return to after busy days seeing all the sights of Paris. 230491,Gregggs,01/15/2008,Excellent - perfect price with their offer The room was excellent; quiet and stylishly furnished.The bathroom was big; the breaxfast very pleasant.We got a very good price through the offer this Hotel makes. Full price is in fact rather high. 230491,BuckBrisbaneAus,01/15/2008,A little sanctuary We have just returned from a 6 week European trip. The majority of our accomodation was booked after reading reviews from Trip Advisor. Hotel Residence Henri IV was a great little find. They provided us with directions from the main station. The hotel is situated in the famous Latin Quarter in a quiet strret overlooking a park and eveything is within walking distance or easily accessible by public transport (e.g. Notre Dame is a 5 min walk.) The hotel is small with only 2 rooms per floor. We stayed in a superior room that provided a pull out sofa bed in the lounge and 2 single beds pushed together to make up a king sized bed in the bedroom. The bathroom was large with heated towel racks and all the ammenities you would expect . An added bonus was a tiny kitchenette with a microwave; bar fridge and hot plate. There was a market down the road where you could buy many delicious things to bring back to the room. Breakfast was not included in our tarrif but there is pleny of variety nearby.The staff were very attentive and polite.Overall; this is one of my favourite hotels from the trip. Our room was fantastic for 2; great for 3 and adequate for 4. My children found the sofa bed a liitle tight and the hotel was not able to provide any additional bedding. 230491,alecVancouver,01/14/2008,Harris 2 adults 2 children Excellent locationExcellent RoomExcellent front desk receiption staffExcellent comminication with 14 and 11 year old children 230491,annarborsmith,01/01/2008,Wonderful Ditto to all the other positive comments. The hotel was perfectly situated in a lovely part of Paris; and absolutely ideal for a family needing two rooms. The apartment for four was wonderful space for three adults and two young children; and connecting by entry (with a door to close off the stairway) to the other two-person room made it very convenient for two other family members to interact freely. However; what made the hotel exceptional was the STAFF! STAFF! STAFF! They were all genuinely warm; friendly; helpful; and responsive. The management is obviuosly doing the right hiring and training! 230491,prakashp23,12/27/2007,Nice Place to stay This Nice hotel to Stay.....But dont expect too much from Kitchen...Has old Micro wave oven which works only for 15 min then gets off automatically then you need to wait for 5 min before it starts again.Overall it is good place to stay. 230491,Graniv,12/20/2007,Perfect for a small family! As a couple with a small child we were looking for a one-bed room alternative; with a small kitchen. This was just perfect; and the rooms just beautiful. Paris hotel rooms are normally small (you typically have to climb over the bed to get to the bathroom door); so relative to the norm; this was even quite spacious. E.g. lots of space for a crib next to our queen sized bed in the bed room. Elevator. Nice; new playground just around the corner. Not too far to walk to a very nice little zoo (our 2-year-old loved it!). Nice neighborhood; of course. We were very happy! 230491,petkova,12/19/2007,Great Very pleasant hotel in a central location; just few minutes from the Pantheon and Notre Dame. Extremely clean. Well trained; always helpful staff. Great service. 230491,Larive,12/18/2007,Ideal place to stay Lovely ; charming; friendly; comfortable and clean hotel. In a great location; very close to 2 metro stations and walking distance from Notre Dame. Hotel staff very helpful and friendly. When I return to Paris I will stay here again. 230491,KayChicago,12/18/2007,excellent choice The location of HRH IV is perfect -- on a quiet street in the busy Latin Quarter. The multilingual staff go out of their way to help. Despite the chilly weather outside; the room was warm and cozy. If you need your coffee first thing in the morning (as I do) the breakfast in the basement is a good idea; otherwise; it seems a bit dreary down there. In all other ways; HRH IV is a great value. 230491,LeonardLondon,12/14/2007,Very nice; intimate hotel Very pleasant helpful staff (directed us to a great restaurant round the corner) and lovely comfortable clean rooms. Even one of the cleaners we met was nice and helpful. Decorated in that old school; slightly chintzy neo-Roccoco French style 鈥?not particularly my taste but what the hell; when in Rome [err..] etc. Very quiet little cul-de-sac; but only a stone鈥檚 throw from Notre Dame; Pantheon; Boulevard St Germain and all the associated action you鈥檇 expect. Recommended. 230491,lovetotravel1006,12/07/2007,Great hotel - fantastic location We really enjoyed the Henri IV. The rooms were very nice; the staff wonderful and the location couldn't be better. Having visited Paris many times; this is the first hotel I would really enjoy returning to stay in. My one suggestion for the hotel (and this is NOT a complaint); is to do a little research and have more non-smoking restaurant suggestions for the guests. Given that you are a non-smoking hotel; I think quite a few people who stay with you are probably looking for this and it would be very helpful. There are so many restuarants in Paris and it can be daunting to sort through them. All in all; a wonderful experience in a Paris hotel. 230491,Bocaswim,12/05/2007,Great boutique hotel Exactly as promised. We had a two room apartment (25m) which was larger than we expected. Very nice mini kitchen facilities which allowed for coffee making and small meals. Clean nicely furnished rooms and hotel is located on a quiet dead end street in a great area in the heart of the latin quarter within walking distance of everything. Front desk staff spoke perfect english and had great recommendations for local cafes and restaurants. Be sure to check out le Petit Prince ( 5 min walk) for an authentic french dinner. Would highly recommend checking the hotels website directly for last minute deals as we got a fantastic rate. 230491,sanfrantraveler,12/01/2007,Great value Room 32 230491,henrybs,11/21/2007,Very Comfortable little hotel in great location! Have just returned from weekend break in Paris at Hotel Henri IV. The room was booked for my husband; myself and my 15 year old daughter and her friend. We loved the two nice comfortable rooms within the same apartment and the roomy bathroom. We also found it very quiet; free from street noise. We appreciated the kitchenette within the appartment. Great location; used the Autobus to get to the major sites and had great fun shopping locally for baguettes and cheese etc!! The decor was delightful and the rooms lovely and clean. There was even a lift for the older generation; although the kids loved going up and down the spiral staircase. Plenty of inviting caf茅s nearby. We had breakfast in the hotel on our first morning which was very pleasant and we would highly recommend the hotel. 230491,tootsie1Lindfield,11/19/2007,Parisian Experience (Wonderful) My family of 5 have just returned from a wonderful experience in Paris. The hotel was in a great location and the front reception staff were excellent. Very helpful considering that we lost passports and need faxing arrangements in the middle of the night to Australia. Rooms are very french. Kitchen adequate for coffee tea and light meals. Please note be very careful on Metro watch valuables on crowded trains!! Overall we had a wonderful stay and would definately go back. PattersonFamily Sydney;Australia 230491,Fainty,11/13/2007,Loved this Hotel ! Can't wait to go back..... Room 50 on the 5th floor 230491,wingedbutter,11/10/2007,Our Paris Home Away From Home We recently spent 8 nights at this wonderful hotel. After the first night we instantly felt at home in this place. The room was large; comfortable and clean. The bathroom was clean; well-lit; and the largest we've ever had in Europe. The kitchenette was a nice feature; since we were able to prepare some light meals. The refrigerator was great in keeping some fresh fruits and snacks. And the room was very quiet; we heard very little street noise.The hotel location was very convenient. It is in between two Metro stops; either of which only takes a couple of minutes walk to reach. There is a fresh food market at the Maubert-Mutualit茅 Metro stop three times a week. There are many local shops nearby that sell bread (Eric Kayser is our recommendation); pastries; cheese; fruits; etc. If you prefer convenient food there is a Franprix store around the corner.We loved the small size of the hotel. However; the night desk clerk seems to be the only staff available between 7:00 PM and 7:00 AM. One night at 10:00 PM a fuse blew in our room causing half the room 鈥?and the bathroom 鈥?to be dark. This did not affect power to the kitchenette; TV and the desk lamp. We called to the front desk and they were unable to help. The next morning at 7:30 AM I went down to the front desk to mention our problem. It was immediately fixed to our satisfaction.We have no doubt that the next time we are in Paris we are going to stay here 鈥?if rooms are available. 230491,Travellers286,11/07/2007,Very happy with our stay. We spent four nights at the Henri IV in September; having booked on the basis of favourably Tripadvisor reviews.We were very impressed with the Henri IV. The staff were welcoming; spoke good English; and were always happy to provide assistance with our various queries or requirements during our stay.Our room was of a good size for a European hotel; light and airy; well-equipped; with an outlook across a flower filled window box to the small park which faces the hotel. The bathroom was spacious; modern and; like the room; spotlessly clean. The small kitchenette in the room was very useful; mainly for tea and coffee; but also for assembling the occasional lunch or evening meal from ingredients purchased from the numerous nearby delis.We were very happy with the location of the hotel. The immediate area hosts countless restaurants; cafes and other convenience stores; and the Maubert Metro station is just a short walk away. Notre Dame is a 10 minute walk; and it is possible to pick up the L'Open bus tours from just outside the cathedral.The hotel serves a light breakfast in a small dining area in the basement of the building; and this was included in our tariff. In hindsight; it would probably have been more enjoyable (and entertaining) sitting outside one of the nearby cafes for a coffee and croissant.We highly recommend the Henri IV as a quiet; comfortable place to stay in the midst of this fascinating city. 230491,TravelingM0m2007,11/06/2007,Good value; family-friendly The front of the hotel 230491,htango,11/05/2007,Very pleasant We stayed there at the end of our honeymoon trip; so we had lots of shoppings to pack in our luggage. The room was big enough to spread all the stuff and we coud still walk in. Great location near a metro station; markets; cafes. The elevator was very small; I only could fit there with two bags and my wife had to wait. Unfortunately we couldn't get a late check-out; our flight was 11:00 p.m.; but the frontdeskman kindly stored some cheese we bought into their refrigerator.Definetely would stay there again. 230491,Summers64,11/03/2007,The smallest hotel I've ever come across! I picked this hotel from the pictures on the website as I wanted to stay in a typically Parisian hotel in the centre of the city and was not disappointed. Only two rooms on each floor; but full of character and very comfortable. The staff were really friendly and the only drawbacks were the lack of a view over Notre Dame and a fairly meagre breakfast. The location was great; Metro very close - had a great stay. 230491,AliHouston,10/29/2007,great experience at Hotel Henri view of hotel from across the street 230491,SydneyDnd,10/25/2007,Even better than we hoped for Our sitting room 230491,TheIrishRovers,10/21/2007,excellent Henri a little gem in paris; fantastic location next to Notra dame;close to louvre; and loads of restaurants/bars on your doorstep; handy for st.michel metro and other's; make sure you dine in the piano bar on street opposite; (across from the church); hotel itself is immaculate; room was good size and modern; with fine bathroom. would definetely recommend. 230491,Kanell,10/16/2007,Perfection I would highly recommend Hotel Residence Henri IV. A charming hotel in a lovely area of Paris. The Hotel Residence Henri IV was very clean with specious rooms (that is rare in Paris); huge yummy breakfast in bed and friendly staff. Would love to go back. 230491,PeeJayEe,10/14/2007,Pleasant surprise Being in middle of Paris we anticipated yet another cramped room and were presently surprised when we found that we had a sitting room in addition to a good sized bedroom and bathroom with full bath! A bonus if we had needed it would have been stovetop and microwave....The hotel is well-located in terms of restaurant and train access and major attractions; but at the same time is extremely quiet.And the price was great!!!! 230491,MauriceLeedsUK,10/13/2007,Special hotel in great location We wanted a special hotel for a birthday in Paris. Hotel Residence Henri IV met our expectations in every way. It is in a great location. The room was lovely and spacious and even had a little kitchenette area. Everything was spotless and inviting. The staff were helpful and friendly (recommended a restaurant for my husband's birthday meal). The bed was very comfortable.Despite being so close to many attrations; the room was quiet at night. We would love to return to this hotel. Top Marks!! 230491,dobon,10/13/2007,Nice hotel in good area Room No. 1 230491,JorgenHolm,10/12/2007,Superb location and surroundings Excellent stay. Superb two-room condo. Small hotel; calm and quiet. Superb front-desk service. 250 metres from Notre Dame. Perfect shopping- and dining area. 230491,TexasTennislady,10/10/2007,everything we wanted this was our first trip to Paris. We found this hotel very hospitable and charmingly European. The staff was helpful and friendly. The location was great and convenient. I definitely would recommend this to friends. 230491,Rish22,10/09/2007,Great Hotel; Great Location; Very Friendly Staff We stayed at the Hotel Residence Henri IV for four nights in early September 2007 and had a wonderful time. The hotel is lovely and in a fabulous location. We didn't bother with the hotel breakfast (except for our last morning when we had an early departure); as there are so many nice cafes nearby. There is also a Laundromat on the same street as the hotel and supermarkets; fruit shops and such; nearby. The staff was very friendly. I really couldn't fault the hotel and would definitely stay here again. 230491,LizaIreland,10/05/2007,Great Hotel; recommend it I really enjoyed me stay in this great little hotel in a perfect parisian location. The beds were comfy; the room was spacious and tastefully decorated with all mod cons. We couldn't have asked for more especially with the great deal we got on Venere.com 230491,AussieTravellers18,10/01/2007,Delightful Hotel We found the Hotel to be charming and well-situated; within easy reach of the Metro station. Staff were extremely helpful; gracious and very approachable with our limited knowledge of the language.The room was very comfortable and had all the facilities we would expect in a quality hotel.We wouldn't hesitate to recommend Henri IV to anyone who is looking for a quality establishment at a reasonable price. 230491,Dobber1,10/01/2007,Outstanding small hotel We stayed here for two nights at the end of a two week trip in France and it was outstanding. The location; just a few blocks from the Latin Quarter; Notre Dame; Pantheon and Luxembourg Gardens; was perfect. The staff could not have been nicer or more accomodating. Our room was probably the smallest in the hotel (it was on the top floor with a slanted room line); but it was very comfortable with a small balcony and nice size bathroom. Since this is a former student hotel; the rooms include a small refrigerator; microwave and sink. We found this hotel at the last minute on eurobookings.com which required no upfront deposit or cancellation fees; and when other sites came up with no choices in this area. It is a little pricey; but not as outrageous as some. 230491,westcountrywalker,09/29/2007,Wonderful staff The sitting room 230491,CarmelgB,09/26/2007,Excellent stay at Hotel Residence Henri IV Excellent Hotel; Excellent Staff; Excellent; Excellent.I can not praise this Hotel enough; my Husband and I stayedhere for 6 days in July-August 2007; arrived at hotel at 7PM; and thanks to Air France our luggage did not arrive with us. Anna-leise (in reception) was just fantastic she could not do enough for us. She called Air France for us several times; and pointed us in the right direction to but clothes while we waited and waited for luggage to arrive. She rang and rang for us and after 3 days it finally turned up.I was very disappointed with Air France's attitude but that is another story.If looking for a first class hotel at a reasonable price look no further. We had the top floor room 61 and 62 was our friends room. It was gorgeous; the balconies had a great view; and the little kitchen came in handy. Spotlessly clean. Bathroom en-suite was a great size.All in all the best stay and a big thank you to Anna leise.Carmel 230491,NayKat,09/23/2007,Loved Hotel Henri IV - QUIET SPACIOUS Comfortable CLEAN Dawn view from room (before we head out to the airport) 230491,gerrislc,09/18/2007,Great little hotel; perfect location The hotel is in a perfect location. It's easy to walk to Notre Dame (8-10 minutes); the Sorbonne (4 minutes); or Luxembourg Gardens (6-7 minutes). It's also close to the metro and the nearest cab stand is only a few minutes away. There are lots of places to eat nearby. As a bonus; the street ends at the hotel; so it's very quiet at night.As reported; the rooms are roomy; and it's nice to have a microwave; fridge and little stove in the room. We stayed in a room on the ground floor right behind the hotel desk. I think the rooms on the upper floors look cozier; but our room was a little larger than the other singles; and we never had a problem with noise from the lobby.The desk staff is the real treasure at this hotel. They are wonderful. Odile; Patrice; and Hicham are all charming and very helpful. There was never any hesitation to help us in any way at all. While they were all very professional; after 6 nights; I felt like they were also my friends.I would absolutely recommend the Hotel Residence Henri IV; and I hope to stay there again. 230491,lizziev66,09/06/2007,Perfect for our family View towards the Seine from our window 230491,prairiegirl45,08/29/2007,Perfect!! My sister from Toronto; Canada; myself (from Saskatoon; Canada) and my two teenage girls stayed for a week at Hotel Residence Henri IV....It was perfect for us - for many reasons 1) spacious (two rooms; one with twin beds and one with a double bed; large bathroom with tub; sitting area where we dined on baguettes; cheese and wine; mini fridge; sink and dishes; it also has the loveliest balcony; it was bright; airy; very clean; spacious for a European hotel; hotel service was excellent i.e. reception and cleaning staff; location was superb; we took the RER from CDG airport all the way to our subway stop and walked over a couple of blocks to the hotel....close to the Seine; therefore; easy walking distance to the islands and the right bank; market; Pantheon; Blvd St. Germain; Luxemborg Gardens; great wine; cheese shoppes and cafes right in the neighborhood; I would highly recommend this hotel and I will stay there again when I go back.... 230491,FremontTraveller,08/28/2007,Fantastic Hotel We have just returned from our trip to Paris and England and stayed at the Residence Henri IV for 4 nights from Aug 9 to Aug 13. We are a family of five so we had one superior and one double room. They gave us both rooms on the same floor so we could close the outer door and had the whole floor to ourselves. The rooms were large and very comfortable. The hotel is very well located; only a few blocks from the Notre Dame and close to a lot of good restaurants and the metro. Another nice plus was that we had wireless access in our room. The staff were excellent; they all spoke good English and were extremely helpful. They helped us with directions; restaurant recommendations and also made dinner reservations for us. On our last night the elevator broke down and being a Sunday night it was difficult to get someone to come fix it; but since we were leaving early morning and had to get our bags down; the lady at front desk managed to get someone to come and fix it that night and called us in the morning to let us know it was fixed. She also had a pot of coffee ready for us in the morning. We had a wonderful experience at this hotel and we would certainly stay at this hotel again if we were visiting Paris. 230491,Doochilou,08/28/2007,Double bed madness This little hotel has oodles of grungy charm; with shutters; fireplaces; cornices; a balcony; a wrought iron spiral staircase etc and its location is lovely. There are loads of non-touristy restaurants and shops around (including an ace organic artisan boulangerie) - so far; so good. Our problem was that we took one of the rooms for four people. My parents (fit; mobile and in their late 60's/eary 70's) were fine because we gave them the two single beds pushed together to make a double. We got the the 'double' - a cheap double mattress balanced on what looked like a SINGLE bed base propped up with cushions. It had a hard mattress protector on it that wrinkled into 2 cm high waves under the sheet; leaving our bodies marked with red ridges that were very painful. My partner and I had four sleepless nights; waking up with aching hips; knees and backs. Yes I'm 7 months pregnant so sleep doesn't necessarily come easy; but this was the worst hotel bed I've ever slept in; and this hotel isn't in the budget range. Thus I'd say: if there's two of you; go for it. If there's 3 or more; find another; hotel; if necessary compromising on the charm or location - the second bed isn't worth it. 230491,Shelley1975,08/23/2007,Loved Hotel Residence Henri IV I booked this hotel after reviews from this site and we were not disappointed. Our original concern was only that the room might be too small at 17m2 but this was not the case. We were on the third floor (with lift); had a lovely little standing terrace; a lovely spacious room that was big enough for our bed and a cot with room still to move and a lovely big bathroom with bath. It also had a kitchenette with fridge; hotplates and microwave.The staff were really helpful and friendly and we found it a central place to stay. It was in the 5th arr. and close to a lot of things. We were close to a few metro stations plus within walking distance to Notre Dame and the Latin Quarter.Overall we loved our room and were really happy we chose it. We would stay there again without a doubt. 230491,GORGOS,08/23/2007,Charming lovely nHotel; great location . Me and my wife;stayed at this charming romantic little hotel for ten days and we loved it.The rooms;tastefully decorated and with a veranda ;were large enough for Paris standards and cosy. The same stands for its bathrooms which overlooks a small alley and a back yard sort of garden.The hotel itself is located in the cultural center of Paris. Five minutes walk from Paris university and Polytechnic; seven minutes walk from Notre Dame and 3 minutes from Pantheon and rue Mouftar .It takes no more than half an hour walking for Jardin du Louxembourg and 15 minutes from Boulevard St Michel .The staff of the hotel ;without exception; was friendly ;polite but also highly professional .A special thanks to Mademoiselle Annoulice (If my spelling is right) for her help regarding the booking of a ballet performance and for her always warm welcoming smile.One big plus of the hotel was that it had opposite to it a bus stopwhere from; one could easilly and comfortably (we were never standing) access the whole Paris either by direct bus lines or by interconnections at Blv St Michel. Some of the buses run until late at night 00:30 hrs. It is worth buyng carnets of 10 billets because it comes a bit cheaper and it has the advantage that you can use the same ticket for one route regardless how many buses you have changed for the inteconnection.Next to the hotel there are two Metro stations but we only used the Metro twice because the bus sometimes was quicker and by travelling by bus we could see the whole Paris .Another hint is to buy a 5 days ticket of unlimitted travel with the bateaubus for 17 euros (1day ticket cost 13 euros).You can practically see the most important Meuseems and tour Eiffel by embarking at Notre Dame and at the same time enjoying the river Seine.The last one as far as I remember leaves at 20:30 hrs.Many restaurants both for International and French cuisine were next to the hotel. We tried the Spanish one;the Thibetian;the Indian;the Armenian ; the Argentinian and the French one near Ecole Politecnique .We were very satisfied from most of them especially the Thibetian ;the Argentinian and the Spanish one.The French one was good too.It comes cheaper if you order the three course meal formule.All in all we strongly recomend this nice hotel.If the price will not be drammatically increased we will certainly stay here again in our next visit to beautifull Paris.P.S The breakfast although continental was quite satisfying considering its price.We preferred to have it in the room since the dinning room although nice and immaculately clean had no sunlight as it was at the basement of the hotel. 230491,BostonTraveler50,08/20/2007,Henry IV Best Hotel I've Ever Stayed In!!! Henry IV was an experience in itself! Located on the Left Bank; it was a five minute walk from the Seine; Notre Dame; and Ile de St. Louis. Location made us feel like we were in the heart of Paris! It was near bakeries; cafes and open air markets. My husband and two teenage daughters and I fell in love with Henry IV. Staff were gracious and offered us help with even the smallest travel questions. Rooms were elegant; with high ceilings and lovely decor. We stayed in a one bedroom suite which was fine for the four of us. It even had a balcony! We would never stay anywhere else in Paris. Thank you Henry IV for making our Paris stay so memorable. 230491,StellaOulu,08/17/2007,Romantic; but practical View from our window 230491,Anglia62,08/14/2007,Snug gem! Tucked away behind the Pantheon in the Latin Quarter; this boutique hotel is really worth considering. You won't find a pool; or air conditioning apart from a fan - but you will find pleasant; helpful staff and clean; compact but very comfortable and affordable rooms. The area is ideal for some interesting walks: try the Jardin des Plantes or the Luxembourg Gardens (magic!). There are restaurants just around the corner; at one of those wonderful happening intersections.Ideal for couples and explorers-on-foot. 230491,16101970,08/11/2007,Very convenient choice We only stayed for one night in room 1; which is on the ground floor. Nonetheless we slept well; since the hotel is situated in an unusally quiet street. At the same time; it is ideally located within Rive Gauche Paris. The room was large - in fact unusally large for Parisian standards - and had everything we needed. The place is spotlessly clean. The bed was very good. 230491,magicbeyours,08/05/2007,Great Location! Our experience here was wonderful from the start...the front desk (Annalise) was warm and friendly. Our room was on the first floor which made it very convenient to come and go....the elevator is very old and small. Our room and bed was very comfortable--not huge sized but not tiny either. We really enjoyed the microwave; refrigerator; and burners....however no pans to use on the burners; but other dishes were provided. There is no air conditioning; but we lucked out on having pretty moderate weather and a window on the front and one in the back so we could easily get a cross breeze. We also asked for a fan which we kept the whole time. We would stay here again! 230491,emmacita,08/03/2007,Cute parisian hotel Friendly; nice; clean hotel. More spacious than the average Paris hotel. Located in charming Latin Quarters. Walkable distance to Notre Dame and most other attractions. Would stay there again. 230491,DianneSheffield,08/01/2007,The best in Paris Really great location - train direct from CDG airport and central. Lovely hotel; 2 rooms per floor so nice and private. Everything was fab - stay here and it will be the perfect base for your perfect Paris stay. 230491,KimOhio,07/28/2007,Parisian Perfection My niece and I stayed in the Hotel Residence Henri IV in April; 2007. We were throughly pleased with the accomodations that we received at the hotel. Although we were promised a room somewhat higher up (on the 6th floor); the room we were given on the 3rd floor overlooking the pretty little park was wonderful. I have been to Paris several times and I have not found a hotel as quaint; clean; and spacious as this one. The staff were excellent; pleasant; and helpful. The room was ALWAYS cleaned each morning; and made up by the time of our return in the afternoons. We were truly ecstatic with the hotel and our stay there. I would plan to stay there every time I return to Paris. It was a great location. Even though a 3 star hotel; I would definitely give the Hotel Residence Henri IV a 4 star rating!!!Thank you to the hotel and staff for a lovely experience. 230491,TazmoPerthWA,07/25/2007,All ok We chose to stay at Henry IV for 3 reasons; the location; air conditioning and partial kitchen facilities. All was ok except space around the kitchen area was very limited. No room to prepare anything. A cafetiere to make coffee would have been a bonus. However; it was great to be able to have a full size fridge so we could buy preprepared foods that just needed heating in the microwave. The charcuteries and a closeby Champion supermarket made this easy.The staff were helpful to a limited extent - a couple were actually somewhat on the negative side; but I asked one of the night staff to book me a train ticket online and she very kindly did this. The night staff are much more responsive to requests as they have the time available. As this was my first visit to Paris I wasn't prepared for the lack of services rendered but we stayed at five hotels around France and this was general. The room was a good size; very clean and had everything we required. I would definitely stay there again. Can't comment on the breakfast but at 6 Euros it was certainly the cheapest we came across. 230491,chezontour,07/24/2007,Delightful staff at Henri IV We had read a positive review of this hotel in the UK Observer's Top Hotels for under 拢100 in Paris; but obviously didn't know what to expect in terms of location; ambience; etc. From the outset; every member of staff was absolutely charming; and spoke good English (though we used our French as well). They allowed us to book in early as our room was ready. We had a little room on the ground floor made up for 2 adults and a small child. It was small; but beautifully furnished; and spotlessly clean. The bathroom had heated flooring; and a good shower over the bath. There was a fridge and facilities to cook; which we did not use. The bed was VERY comfortable; and despite our location behind the reception desk; reasonably quiet. The location was fantastic - about 10 mins walk to Notre Dame; and surrounded by beautiful streets and buildings; with lots of good eateries. Breakfast was simple but filling; served in a rather tiny breakfast room. We would definitely recommend the hotel; though if you are looking for a lot of space; this would not be the hotel for you. (Bear in mind that we did not see the rooms upstairs; which might be larger - worth checking.) 230491,6Quinns,07/20/2007,Charming hotel in a great neighborhood! I stayed at this lovely hotel for four nights with my husband and nine-year old twin daughters. I booked one of the apartments; which turned out to be comfortable and perfect for us. It was not spacious like an American apartment; but by European standards; it had plenty of room. There is so much to like about this hotel; I hardly know where to start. The front desk staff was friendly and helpful and never too busy for our questions. Everyone we dealt with spoke English very well so we did not have to resort to our fractured French.The neighborhood this hotel sits in is charming and quintessential left-bank . Right around the corner; about a five minute walk away; is a wonderful boulangerie; cheese shop; green grocer; wine shop and bistro. And about twice a week; there is a farmer's market here where you can buy everything from fresh fish and foie gras to table linens and jewelry.The metro station and lots of other shops are located here as well.You can easily walk to Notre Dame or the Pantheon from this hotel. Both are about a ten minute walk.The other big benefit of the location of this hotel is the street it sits on. It's a cul-de-sac with a small park on one side; so it is much quieter than you would expect from a big city hotel.I think the only weakness of this hotel is the breakfast it offers. The dining room is painfully small and the menu is very limited. Although; to be fair; they will bring your breakfast up to your room for no extra charge. But given the fact that there are so many other options for breakfast in the neighborhood; this was not a big deal for us. Overall; we had a very positive experience staying here and would not hesitate to stay here again. 230491,GSandJS,07/20/2007,Small but Perfectly Formed The fireplace in our suite 230491,Ingrid91,07/19/2007,Wonderful stay The lovely; quaint spiral staircase 230491,PrettyVacant,07/17/2007,Great Location; Nice Room Stayed at Henry IV for 6 nights and could not have been more comfortable. Great room; and large bathroom by any standard; but in Paris it was HUGE! Also a fantastic location - 2 blocks from the Metro; daily markets; great cafes and the best bread baker in Paris (read: the world). 230491,KulaCambridge,07/01/2007,Had a wonderful time at Henri IV My wife and I stayed here for our honeymoon. The staff were; without exception; kind and attentive. The room was quiet; romantic; private and beautiful. It couldn't have been better; really. We'll be back! 230491,efl,07/01/2007,nice stay in paris nice hotel; good area; helpful staff; good sized rooms with the bonus of fridge microwafe;cookergood value for money would stay here again 230491,momof3sweeties,06/24/2007,perfect location We stayed in the apartment which was very convenient with 2 small children a baby. The location was perfect for walking to the major sights of Paris and the immediate surroundings were fun and lively. The hotel itself is quaint and the staff were extremely friendly and helpful. I would not hesitate to stay here again. 230491,EsJayAK,06/15/2007,Great Hotel; Great Location; Great Staff We just spent a wonderful five days in Paris staying at the Residence Henri IV. The hotel is a very attractive hotel in a great location on a quiet side street. It's only a couple blocks from Notre Dame and the Seine and near many restaurants and cafes on Rue Monge and Saint Germain des Pres. We were a family of four (with an 11 and 14 year old) and the apartment rooms were very adequate in size. The bathroom was great - clean and with good water pressure in the shower. The staff is extremely helpful and all spoke excellent English. We were able to walk to many places and the metro was nearby when needed. One tip we got from this website was attending a classical music concert at Sainte Chapelle (classictic.com). The concerts are at 7:00 and 8:30 - only an hour - so worked well for our kids; but what a beautiful way to sit and enjoy great music and the beautiful stained glass windows in the chapel. And it was easily walking distance from the hotel. We had a great trip and would definitely stay here again. 230491,Manders1020,06/13/2007,Friendly; Comfortable; Wonderful This was my second visit to Paris and my first stay at this hotel. It was just... great. Everything. Great location too. The employees at the front desk were friendly; accommodating; helpful and seemed to be genuinely invested in my friend and I having a safe; fun stay in the city. I highly recommend the continental breakfast - the breads were delicious; the coffee snaps you awake and the staff are friendly and competent. When we arrived; we were at first given a room on the ground floor. We let staff know we preferred a room upstairs and after our second night; they allowed us to move upstairs. I want to stress that the room on the first floor was very nice. It was simply a personal preference. Our room upstairs was also very comfortable; a little more spacious and more light. A cute little kitchenette that definitely comes in handy; a great shower; hair dryers; flat screen tv and a window box of geraniums. Perfect. 230491,espressoqueen,06/13/2007,Absolutely Fabulous!!! view from suite window of street 230491,Travelisliving,06/08/2007,Beyond my expectations I booked this hotel based on a recommendation from Time Out - Paris and from the candid photos and comments on Trip Advisor. It exceeded my expectations!We (3 adults and a child) stayed in # 42. The rooms were larger than expected nicely furnished and clean. The hotel is on a quiet street and within walking distance of the metro; Notre Dame; shops; cafes; etc. I walked to the market 2 blocks away- open on Tuesday and Thursdays - bought fresh produce and then had a coffee and crossiant at the nice little cafe around the corner. The staff reponsed promptly to all my questions before I arrived and was friendly and super helpful during our stay.I will stay here again!Andrea - New York; NY 230491,LizBostonMA,06/05/2007,Great Hotel in great location! Very much enjoyed our stay. Very accomodating staff who handled my many reservation changes without error and with ease. The apartment was excellent for my husband; me and our 2 young children with more than enough space. Regular rooms were spacious too for my other co-travellers. Very nice decor. Location is terrific only a few blocks from Seine and Notre Dame and not far from Luxembourg Gardens. 230491,Citybroken,06/04/2007,A Paris gem Perfect location and a really spacious little suite. The sitting room and kitchen were very handy and the staff always helpful and friendly. I will stay here whenever I go to Paris again. 230491,Puxun,06/03/2007,Friendly service We just returned from a 2 week trip to France. Our last night was at the Hotel Residence Henri IV. The staff was knowledgeable and friendly and the room was clean and well appointed.We had a 2 room suite with mini kitchen. We used the microwave; fridge and utensils. It's probably too small for real cooking but it wasn't an issue for us because we don't do any real cooking on vacation anyways. The location near the Pantheon is great and was about a 15 minute walk to Notre Dame. There is a great bakery just around the corner. Then again; there's a great bakery around the corner virtually everywhere in Paris! 230491,bobbysgirl,06/01/2007,Lovely hotel; great location! Friendly staff: yesClean rooms: yesGood location: yes (walkable to Notre Dame; the Seine; Ile Saint-Louis; Musee du Louvre; Place des Vosges; Centre Georges Pompidou; etc); in an area near Latin Quarter with lots of restaurants and shops 230491,parisloversOslo,05/28/2007,Beautiful little hotel We stayed at the Henri IV four days in May 2007. Excellent location; close to the Notre Dame and the islands; Rue Mouffetard (lively even when everything else in Paris was closed on a Sunday); Pantheon and St. Germain. Close to metro-stations and very central; still fairly quiet location. Staff was very friendly and helpful. Nice and cheap breakfast (6 euro each); although we most of the mornings preferred to eat at one of the nearby bistros. Spacious room; with a little balcony with flowers and view overlooking a small garden and a central street further down. Got the hotel to book tickets at the Louvre; which resulted in no queue at all at the museum. A hotel we definitely wold like to come back to; or try one of the sister hotels.Norwegian couple; 29 and 30; 28. May 2007. 230491,lajollasurfer,05/20/2007,Excellent for those who know European hotels This is a wonderful quant hotel convienent to everything. The most important it is quiet; it is at the end of a street. The staff is friendly and the rooms a clean. The galley kitchen is great to make breakfast and to keep snacks. If this is your first trip to Europe; word of advise. Learn 5-10 French words; it shows you care about their culture. My wife and I found the French to be some of the friendliest people in Europe. Dress properly for dinner (no blue jeans) and bring your manners with you. Paris is a beautifully cultured city you will have more fun when you blend in. PS. bring your own soap; euro hotels give you a bar the size of a quarter. 230491,designR,05/18/2007,Lovely Hotel View from the bathroom window 230491,Tri3,04/30/2007,Lovely Little Hotel; Centre of Everything! My mum I visted Paris from 23rd - 27th April. Our stay in this hotel was perfect. I had read all the reviews and they were all really good. I had my reservations about the fridge and small cooker etc; however it was fine. We didnt make use of the facilities apart from the fridge. There is no kettle so any water you need boiled is best done in the microwave. We tried the hob to boil some water but took forever. The location is perfect. It is around 400m from the Pantheon. Notre Dame is about 600m directly down the hill. There is a big street about 500 m away - some nice shops. The hotel is at the end of a very short cul-de-sac. The staff are just the most helpful you can imagine. All speak English perfectly! We had a room on the ground floor that was just beside the reception. I was concerned that we would be woken by people coming and going through the night - but didnt hear a peep! So if you get this room; it's not as bad as you might think.Places to eat nearby - we were recommended Le Coup Coup (or something similar). From the crowd in the place we expected it to be wonderful... However it was less than so. The Rack of Lamb; was definately not a lamb - more Mutton. And it smelled like mutton. The duck was ok; as was the soup. Generally we didnt get any good evening meals. Of 3 places recommended to us 2 were pretty average and the third was ok. So make your own mind up on hotels recommendations.Nice lunch can be got at a place on the boulevard down from the Pantheon - cant remember the name but it was packed solid even at 2.30! its on the left if Pantheon is at your back - think its about the third or fourth place. Otherwise we found the Lourve and Musee D'Orsey restuarants very decent!In all I would definately recommend this hotel to people. Only draw back is there is no bar or resturaunt in the place but theres loads within a stones throw! 230491,CrazyCanucks16,04/29/2007,A wonderful visit to Paris at the Hotel Residence Henri IV. We have just spent 2 incredible weeks in the Hotel Residence Henri IV. The staff are wonderful. The rooms are huge (for Paris or New York for that matter). You can sleep 2 children on the pull out couch. For those days when you wish to dine in there is a small kitchenette. The location is fantastic (Latin quarter) walking distance to everything. Our only fear in giving to good a review is in not being able to book a room in the future.If you are going to Paris for a week or a month this is the place for you (and your kids). 230491,JJtheScrivener,04/14/2007,A+ for the Hotel Residence Henri IV The best recommendation we could give: We will stay with them again! Fabulous location; which is paramount for us. The room was clean and larger than any we have experienced in Paris. The bathroom was large and new. I think the hotel had been recently renovated and it was pristine. The front desk was helpful and friendly. The breakfast was the only minus - However; the need thereof forced us to find charming and very tasty boulangeries close by. Finally; the price for value is as good as it gets. I recommend highly. 230491,whiteshadow,04/12/2007,Careful Unfortunately; the booking practice of this hotel appears to be deceptive. A few days ago I was offered a last minute rate which I accepted and furnished my credit card details within the period required by the hotel. Their response was they were sorry but the room had already been rented. We all know that the hotels will hold aroom for a definite period pending receipt of credit card details so there was no mistake. Obviously; they found someone to rent at the normal rate. I am sure the hotel is lovely but the traveler needs to be careful in dealing with them. This is an issue of honesty. My wifehad warned me to look elsewhere after reading the recent report on Tripadvisor of items being stolen from a room at night. I should havelistened. I am sure the manager will reply with his explanation of the mistake. This was not a mistake! Shame; shame!!}}|['= 230491,ConSH,04/09/2007,We loved it! We loved this hotel -- we were very well cared for by the staff; and the apartment we had was lovely and spacious. The location was perfect for exploring Paris -- close enough to walk to everything; but still quiet. We would definitely stay here again! 230491,cjohnan,04/05/2007,unique hotel Nice quiet hotel in a great location. It was great to have a small cooking area in the room. The beds were comfortable and the balcony was a special touch. You can't beat it for the price. 230491,BasherWarwickshire,04/03/2007,Excellent staff who provided superb recommendations The hotel is just off the main Rue St Germaine with its fabulous restaurants and cafes. It sits in a quiet corner and is small and very friendly. The hotel rooms are clean and comfortable but the best aspect was the helpful staff. They provided some excellent recommendations of places to eat each evening - we would suggest trying Balzar and Bouillon Raccine as typically french restaurants with excellent food and service.Overall; a great place to stay; very convenient for Notre Dame and Ile de Cite 230491,americantravelers,03/31/2007,A Charming and Comfortable Hotel My husband; son; and I very much enjoyed our 5-night stay at Residence Henri IV; and will definitely stay there again. We were very comfortable: while the hotel is small and charming; the room we had was spacious; especially for Paris (two separate rooms with beds; a kitchenette; and a large marble bathroom). There's lots of light; easy wifi; plenty of plugs; and the most wonderful staff -- the woman and two men who in turn staffed the front desk were always willing to help with a smile; giving us information about museum passes; metro access; sites; distances; taxis; location of a nearby grocery; good bakery; etc.; and I even got crucial help in a wardrobe crisis. This is in stark contrast to the report we got from a friend who stayed in an upscale Paris hotel last year. Members of the housekeeping staff were also gracious; instilling a sense of security; and they consistently did a great job with the room.The location is good for sight-seeing and sleeping well. The hotel islocated at the end of a short street; across from a park; so it's very quiet; but at the same time; it's only a couple of blocks from Blvd. Saint-Germain; and a few more blocks over to Blvd. Saint-Michel. There are a few tables on the lower level where they provide a small breakfast (6 euros); which we found very convenient on days when we were rushing out. The coffee was excellent! 230491,dle4102,03/26/2007,Loved the Hotel Residence Henri IV My wife and I spent 7 wonderful nights at the Hotel Henri; and found it to be excellent. We loved the small kitchenette with microwave and refrigerator and hotplate. We also loved the location which was in a wonderful neighborhood of small shops and reasturants; not touristy at all.We were close to the Metro; Notre Dame; the Seine...and within walking distance of shopping (my wifes first love) ATM's; everything you need.The staff was courteous and helpfull and always willing to help.I would strongly recomend this hotel to anyone wanting a stay in Paris in a typical Parisian neighborhood; with lots of shopping; cafe's; etc to keep you busy. 230491,travellerld,03/23/2007,great hotel in a great city Just returned from my trip; really enjoyed it. Cannot fault the hotel in anyway. Lovely staff; clean; spacious rooms and in a great location. It is so handy for the tour buses; boats and the train stations and is a great area to wander at night time and sample many restaurants and quaint shops!!Recommend to all!!!! 230491,fromEdmontonCanada,03/19/2007,Fantastic for a young family! We stayed at this charming little hotel in March 2007. We have an 18 month old and found the small kitchenette to be indispensible to our stay in Paris. It is very hard to find an apartment hotel other than the Citadines. The Henri IV service was fantastic and we came back everyday to a spotless room. (at the Citadines you only get one cleaning per week) We paid less than 100 Euros a night and booked this on the official hotel website.The location was excellent; we couldn't believe how close we were to Notre Dame and the river. Also many; many restaurants are nearby as well as grocery stores; pharmacies; bakeries; etc. We loved the Greek area near St Michel Blvd.There are several metros within walking distance; Maubert and Cardinal Lemoine being the closest.Museum wise; very close to the hotel is the Musee du National Moyen Age de Cluny is fantastic! What a great find; also not very busy with tourists; just some school groups were there. Also the Catacombs of Paris are a short metro ride away and are of great interest. Not too be missed are the many little churches in the area. Also only a couple streets away is the Pantheon.I would recommend this hotel to very small families with young children. 230491,PortugueseTourist,03/12/2007,Good choice for visiting Paris After reading other reviews for this hotel and other hotels; I chose it based on the location (central place; but still quite); room size (large by Paris standards - 17sqm) and; of course; the general impression of the other guests.I was not disapointed in none of these items; and I might add some pluses: it's in a walking distance from a Metro station direct from the airport (RER B); avoiding changing stations with luggage. The hotel is small and cozy; nicely decorated in Paris style; the staff is nice and glad to help.The bathroom is also very nice (once again; compared to other hotels in Paris is quite big) and has a big window with direct sun light; what is great. However; the only problem of the room is that the door that separtes the bathroom from the room is a door with glasses; which caused the room to be fully lighted by 8 am (in summer should be sooner); not allowing me to sleep further. Not a big problem; because I wanted to wake up early to visit Paris; but I confess in some days I would have slep a little longer.The room had a little kitchen inserted in a closet with a small stove; microwaves; a fridge and a sink; which can be very helpfull.The hotel served a continental breakfast; at an attractve price for Paris (6 鈧?; but too simple for an hotel. The breakfast room was very small; but once again; the hotel ofered to serve it in your room with no extra cost.The room had a nice LCD Tv; however with limited channels.Overall; the Minus points are only tiny details and the stay was very nice. I would absolutely recomend this hotel; at the rate I got it - through an early booking promotion in their site I payed 490鈧?for 4 nights; which I consider a good value for money for a very nice 3 star hotel; 500 meters from the Notre Damme Cathedral in a very quite place. It was a very nice place to come back and relax after a day of walking around the city. 230491,Dublinbrian,03/12/2007,beware of thief in your room Just returned from a two night stay at this hotel. Stayed with two friends. When we arrived we enquired if we could have two keys to the room; as we would be returning at different times. I was concerned because our room could be left unlocked. The hotel staff advised that there would be no problem as the front door was not left unattended. So much for this; during the night someone entered the room( more worrying because my friends were in bed) and stole a number of items; mobile phone; PDA etc. This really destroyed a great visit to the city. So my advice if there are more than one of you and you need to arrange different return times; this is not the hotel for you 230491,eBuzz,03/05/2007,Overbooked ?!? First we were quite pissed about the fact fact that we booked another hotel and had to stay in your hotel. But the nice room; very friendly people (specialy matthieu Croisiez) and good location let us forget this very soon. So no comments at all and we have hade en excellent weekend. Thanks! 230491,voodoochancer,03/03/2007,Great little spot the hotel is in a great location in the latin quarter; close to the pantheon; boulevard st. germain and notre dame cathedral. plenty of bars; cafes and restaurants in the area. the hotel is kept very well and you are assured a friendly welcome. our room was on the 6th floor which was quaint with a little kitchenette; ample size bedroom and en suite bathroom; but the coolest thing was the little balcony overlooking the paris rooftops (wish i was back there now; sipping on a glass of wine).fantastic boulangeries around the corner; so we opted to eat out for breakfast; wine shops; cheese shops and a market on tuesdays and thursdays. with 3 metro stops nearby i would highly recommend this hotel for a great stay in paris. 230491,micheleitaly,03/03/2007,Wonderful ! Will stay here again. This was my first time in Paris and it was WONDERFUL. Our stay at the Henri IV Residence had alot to do with it being so enjoyable. From the very friendly and helpful staff to the very clean room; it was great. Our room was decorated in a very beautiful way; the location was great for all your needs. The neighborhood was filled with friendly people;markets;cafes.etc. I was sad to leave. I highly reccomend this hotel to anyone travelling to Paris. When I return to Paris this will again be my home away from home. 230491,camdengirlsomerset,03/02/2007,Great value for money Not large; but perfectly fine 230491,magster518,03/02/2007,First time's a charm! I've been to Paris many times; staying at small hotels usually in the 5th or 4th. We booked a 1 bdr at the Henri IV; which had a living room; small kitchen (microwave; silverware; some dishes) and - by Parisian standards - a huge bathroom. Our room was lovely with a fireplace-y sort of thing that had a cubby to put stuff - and quiet; even with the windows open. Very charming all in all.there was a balcony in the bedroom and the one off the living room was big enough to put two chairs; drink coffee and people watch. The staff was fantastic. My friend left her (favorite) scarf behind; they found it and are sending it back for shipping fees; which i think is fair. The best part was the location. We could walk down the Rue des Bernadins toward the river in about 5 minutes and land at the bridge joining Ile de Cite and the Ile St. Louis; which is my favorite place (go to restaurant L'Ilot Vache if you can; on the Rue ile de st. louis). 230491,oztravellers001,02/27/2007,Will be advising all our friends to go straight here when in Paris We booked our accomodation at Hotel Residence Henri IV at the last minute after having a couple of nights in Paris at a much smaller (tiny) hotel and as such we were quite hesitant about how it would turn out. We couldn't have been happier with the hotel. We booked an apartment (relatively cheap rates for last minute deal) and found it it very comfortable; and in a fantastic location. Plenty of cafe's; boulangerie's; patisserie's etc (so no need to pay extra for breakfast) very close by; and easy walking to the nearest metro. Definitely recommend this hotel. 230491,Martony,02/25/2007,Comfortable Just returned from 3 days in Paris . Stayed @ Henri IV. The accommodation for myself and my husband and my eight year old daughter was excellent. It comprised of two rooms ; one with a double bed and the other with a double sofa bed ; which was very comfortable; a small kitchenette and a bathroom.The decor and cleanliness were excellent. The kitchenette was a great advantage with a child as we could buy in food that she liked and have our breakfast in the room.Avoid the hotel breakfast. Even for a continental breakfast it is very poor and a waste of 鈧?.The staff were very friendly and helpful. The hotel is situated not far from the Metro and within walking distance of Notre Dame Cathedral.All in all a very nice place to stay and I would recommend it to fellow travellers. 230491,unicornemma,02/19/2007,Loved the Henri 1V The hotel is in a perfect spot for Notre Dame; it is comfortable; friendly; and I would recommend it. I will certainly stay again. 230491,DavidCheshire,02/18/2007,Lovely hotel; great location. This is a lovely small hotel in a great central location. It's position on a small cul-de-sac meant that it was very quiet. The room was a good size with attractive furnishings. We found the staff; especially Odile; to be very friendly and helpful. Odile even managed to reserve a table for us at a lovely local restaurant on one of the busiest nights of the year (Valentine's night!) We would definitely recommend this hotel. 230491,Chriswith2kidsandawife,02/18/2007,Charming parisien hotel. View onto the small balcony 230491,ill2,02/10/2007,Loved the location; hospitality and convenience We have just returned from a wonderful 5 day (4 nights) in Paris. Our hotel selection was based on location; convenience; price and other reviews. The Hotel Residence Henri IV met all of our qualifications and exceded our expections!!The desk staff was friendly; helpful and fluent in English. The rooms were very clean and well looked after and; in our case; freshly painted. The location was central for the Latin Quarter; very close to the Sorbonne; as well as walking distance to so many other areas that were of interest to us. In addition; the Metro was very close for locations that were not in walking distance. We were in a Superior room that afforded us an additional room off the bedroom for one to read while the other slept. I believe all rooms have efficiency kitchens; ours did. This added to the convenience and enjoyment as shopping for essentials was easy and made us feel connected to the residential neighborhood. A wonderful market was also very close where fresh produce; in addition to meats; fish and cheeses were available. Mostly we enjoyed looking at the displays of food. Instead of feeling like tourists; we felt; albeit briefly; like we belongedWe highly recommed this location; hotel and area especially if traveling with children or otherwise want to take advantage of the local shops; bakeries and markets. 230491,climbon4,02/09/2007,Very pleasant place Very quaint. Sheets were rough; but room was nice. Quiet. Loved the architecture and decor.Very impressed with the staff. Helpful as a concierge service and with getting breakfast on our early morning departure. Spoke english well and always ready to help with a question.I wouldn't hesitate to stay here again. 230491,cfoeg,01/29/2007,Another wonderful visit to Henri Cat Our visit to Henri IV was thoroughly enjoyable. As it has been on previous occasions; the staff was attentive and helpful; the rooms quiet and clean and the accomdations were comfortable. We stayed in two different rooms over the space of a week; no. 32 and no. 62. No. 62 was unique; and charming in a way; but the wireless connection was not available that high up in the building. This was a minor inconvenience. Overall; we very much enjoyed our stay and plan to return at our earliest convenience to stay in this wonderful small Parisian Hotel. Thank you for your continuing courtesies to our family.Best regards;Chris and Lee Foeger 230491,MNMBrisbane,01/24/2007,An Australian perspective - wonderful hotel! Wonderful; parisian experience! We are an Australian family of 2 adults and 3 kids aged 15;13 and 9 years. We booked 2 rooms through the website which had a special winter deal so was great value for a hotel in this location.We arrived at night and were warmly welcomed with chocolates and a card and as it turned out; each floor only has 2 rooms so we were the only occupants of the 5th floor!My husband and I had a queen/king sized bed with tiny; cute balcony overlooking the quiet street and gorgeous bathroom with view of the back courtyards and rooftops - very Parisian! The kids stayed next door in a larger apartment with 2 single beds in a separate bedroom and a sofa bed in the living room. Both hotel rooms had a kitchenette which was very clean and suitable for simple meals.The rooms were spotlessly clean and we were very impressed with the french style furnishings. We felt we were having the genuine french experience as the staff were all friendly and helpful and the lively streets nearby were interesting and had plenty of food choices from cafes to boulangerie and markets. We would definitely recommend this hotel and will be staying again as soon as we can make it over there from Australia. 230491,AAAZ眉rich,01/19/2007,Good Place for a typical short stay in Paris Spent two nights at this hotel - got a good rate on a superior room - the room was very nice - spotlessly clean - there was absolutely no street noise (or at least I did not hear any as I slept so well in the very comfortable bed). The location is perfect for a typical Paris visit (if you take the RER from CDG and have some luggage it's better then to transfer to Line 10 and get out at Maubert Mutualit茅)I felt the some of the bathroom fittings should be renewed in keeping with the superior room tag and I cerrtainly was not tempted by the kitchen - in my opinion the breakfast was a big disappointment - I did not bother having it the second morning although it was included in the price. Plently of places nearby to eat and drink in real Parisian atmosphere. At the special rate it was good value for money relatively speaking - I would have found it too expensive at the normal rate - my advice is negotiate a special rate excluding breakfast.Just outside the hotel door is the church of St. Nicolas du Chardonnet as I understand it occupied by traditionalsists where mass is celebrated in Latin - at the other end of the theological scale and also closeby is the church Mont Saint Michel where monks and nuns from the monestaic community of Jeruselem celebrate almost a theatrical sung mass. I enjoyed both experiences in different ways. 230491,elisabettaitaly,01/14/2007,I will sugges it to everyone! I spent 2 nights at this great hotel with my boyfriend. We were on holiday in Paris for the first time and had previously spent 1 night at the Sully Hotel that is in the same street. The place was so dirty and decandent that I didn't want to spend more time there! Luckily I walked by the Henry IV and I asked if there were available rooms.The guy at the help desk was extremely kind; shew us an apartment at the 5th floor that we decided to book for the 2 following nights. The bed is comfortable; there is a small kitchenette ( I needed it to prepare hot tea at night cause I was ill!!) and a nice living room. All newly renovated but in typical french style.The bath is not huge but really clean. There's also a small terrace usefull for the smokers!The location is perfect; really near the Notre Dame cathedral; at 2 steps of La Sorbonne; so full of nice restaurants and pubs for all tastes. The price is honest for what is offered; especially in comparison with the Sully St. Germain above mentioned. I'll definitely come back there if I have the opportunity. 230491,sharadjhunjhun,01/05/2007,Great!! We stayed at the hotel for 6 Days for our honeymoon. I dont think we could have chosen a better hotel in our budget.The location of the hotel is great! In the middle of everything; but tucked away in a small corner. Walking distance from the Panthelon and even the Notre Dame; and many small cafes/bars and eating jointsVery close to the metro and bus stopsThe hotel staff were friendly and very helpful (Hichem) who did our bookings via email - very effecient. and while we were there he was most helpful and patient in giving directions and suggestionsThe rooms were very clean and airy and very spacious too! The bathroom likewise 230491,wazzamc,12/26/2006,A true gem A warm; comfortable and friendly hotel in a great location - a very short walk to the Seine and many other attractions. Yet despite being in such a convenient part of Paris I experienced very little traffic noise in my higher floor room. Whether it was because of the friendly and helpful staff; or the very unhotel like spacious nature of my room; I can't recommend this hotel highly enough. A true gem - and I haven't even mentioned the great use I made of the kitchenette! 230491,tomwolfe72,12/26/2006,Met or exceeded ALL expectations! We are a family of four (two adults and two daughters; ages 18 20). We stayed in one of the apartments for five nights and in two of the hotel rooms for one night. Only one negative to report--the new paint fumes in the hotel rooms on our last night. Other than that; I STRONGLY recommend this property. Very clean; very quiet; excellent location--two METRO stops close by; safe and secure; comfortable beds; friendly helpful staff; walking distance to excellent retaurants; reasonably priced. 230491,mohlondon,12/22/2006,outstanding I have stayed at this hotel five times. More than at any other hotel in paris or elsewhere. I have reservations about raving too much (in case it becomes too popular and there is no availability when I next want to visit!) On every level this hotel hits the mark. Customer service; standard of accommodation; location and price. Everything. The rooms are clean and lovingly furnished and each has it own character (i've stayed in a few). It is quiet too - a rare thing in a bustling city.A real find and a joy to come back to time and time again. 230491,hjkramer,12/19/2006,Everything about the Henri IV was above average! Everything about the Henri IV was above average! This place was recommended by a friend who had stayed here and we were in no way disappointed! The accomodations were most pleasant; the staff was friendly and helpful (especially for someone who knew very little French); and the location was superb! I will make this my first choice to stay when I return to Paris. Thank you to the wonderful staff for a great experience!!!Judson KramerSanta Monica; CAUSA 230491,Subbakaschper,12/19/2006,Good value in pleasant environment After a slightly rough start (night porter was distracted by phone calls; got a room on a low floor having requested one higher up; a wall panel above the door to my room almost fell on me when I entered); things got much better. My room was changed to one on a higher up floor after the first night. The staff was attentive and friendly. The rooms are huge by Paris standards; well-maintained; and feel personal.The surroundings are nice; many shops and restaurants. The hotel lies in a quiet cul-de-sac. No problem to sleep with open windows. The initial glitches were easily forgiven and I enjoyed my stay very much. I got the room at a reduced internet rate for ca 100 Euro. This is clearly a bargain. If I can get the room for a similar rate I will definitely use the hotel again next time when I stay in Paris. 230491,HarriettLondon,12/18/2006,A lovely little hotel We received a lovely welcome at this hotel; which was small and friendly. The kitchenette was very useful; and the room was a good size and very clean. We didn't use the safe because we found it difficult to use; but that is a minor thing compared to all the positive aspects! We would definitely stay here again. 230491,diharper,12/18/2006,Amazing value; great location Great value; clean and comfortable hotel; the kitchenette area was a bonus!! would stay again definitely and recommend it to family and friends; good luck to them! 230491,TransplantedBrit,12/18/2006,Left Bank gem My wife and I stayed at the hotel for 4 nights in November 2006. The room was quite pleaseant and above average in size for Paris. Nice bathroom - not sumptuous but attractive; all the necessaries and a decent size with a big window overlooking a garden and other apartments - you are not looking at a brick wall. The bed was very comfortable. Two closets; a desk; small table; 2 chairs and aqequate room to wander around - a real bonus! The front window overlooks a small park and the street.The room was quiet as it is set down a small side street.We had breakfast in the hotel one morning but it was nothing special.The real plus for this hotel is the small kitchen facility - sink; fridge; hotplate (2 burner). There are loads of cafes which offer breakfast at the same price as the hotel in the area. Also; there is a lovely boulangerie just up the road and a small grocery store around the corner so it is much; much cheaper to buy your own breakfasts; store in the fridge and have what youy want instead of the standard fare. You could also manage other meals if necessary because of the facilities. The desk staff were excellent as is the overall location of the hotel. You will be spoilt for choice as far as restaurants are concerned. Great location for Notre Dame; Pantheon; Metro; RER; shopping and the Left Bank.We would definitely stay here again.Chris Jan; Oakville; Ontario; Canada. 230491,rbillingham,12/18/2006,Just as good second time round Stayed here in May and again in November...already planning another visit next year!Fab location and great rooms...kitchenette is great for raiding the supermarkets and relaxing in the room with a drink and some snacks!Staff really friendly...can't reccommend enough! 230491,Shopaholic28,12/18/2006,Utterly charming hotel in great location I went to Paris with 3 girlfriends in November we stayed at the Henri IV for 2 nights. The room we had booked was an apartment for 4 people; it was a little cramped as the 2nd double is a sofa bed; but the suite itself was beautiful; charming did the trick of providing a comfortable; convenient base for us. The hotel itself is lovely; tucked on a leafy side-street; and the main feature is the beautiful original staircase that winds the whole way up the centre of the building. Our room had beautiful original features and was very clean comfortable. It was also excellent value for money. If you are going for a longer trip then I think the apartment would be too small for 4 adults; but other than that we had a very enjoyable stay were well looked after by the very helpful; charming staff. 230491,djkr,12/17/2006,highly recommended We booked a double room for 110 Euro/night via www.booking.com which was much less than the hotel's rack rate. On arrival we were upgraded to a small suite on the 4th floor (room 42) which was a bonus. The bedroom was a fairly good size for Paris in a good state of repair. No problems with street noise which can often be a issue in Paris. There was also a small sitting room with table; chairs a sofa-bed. The bathroom was well-appointed and with plenty of hot water. Another bonus was the small kitchen area which had 2 hotplates; a microwave; fridge and sink.The hotel is very well-situated; about 5 mins walk from the metro and lots of good restaurants within a few minutes.Service was helpful friendly.We would definitely stay there again. 230491,PLPZ,12/17/2006,Excellent family hotel at a reasonable price (for Paris!). The location affords one a relatively peaceful night's rest and combined with the pretty view from the balcony over the small garden opposite; all in all; this one of our best stop overs. The area (Latin Quarter) is very lively with plenty of reasonably priced restaurants close by.The rooms were medium sized; well serviced and still retained their original Parisien charm.Reception was friendly and efficient. Continental breakfast was served in our room at a price you couldn't refuse... and the coffee was good!Secure parking was available close by.We will definitely visit again. 230491,PaulaSueG,12/17/2006,Thanksgiving Week We stayed at the Hotel Residence Henri IV (Two adults and our teenager [14]). It was a very nice size. ..two rooms (small but still roomy by Paris standards)..a little kitchenette with a microwave and refridgerator. The only thing missing was a coffee pot (we bought a French Press and it solved the issue)...The room was kept very clean..and we mostly had breakfast brought to our room which was juice; coffee; and pastry or bread..it was plenty for us..we aren't big morning eaters.The area was quiet; and we really had nothing to complain about. The staff were helpful and the trains were nearby. 230491,Adamos,12/12/2006,Small and friendly THis place is very well located to access the latin Quarter of Paris and is conveniently close for a short walk to Notre Dame and on to the Louvre and Toulieres Gardens. It is essentially a charming 6 storey town house with two rooms on each floor. I had a Superior room which was most satisfactory. Bedroom; lounge[ette]; kitchenette and bathroom. Decor was pleasant and in good order.; and not ;thankfully; matching pattern everywhere !The breakfast was adequate although I would suggest you bought your own croissant ;confiture ;coffee etc from one of the many food shops nearby and made your own in your kitchenette- the Salon for breakfast; although clean tidy and OK is in the basement and a bit ...lonely. The chap on the front desk was most helpful and courteous in his manner. One felt inclined to rebook here if wishing to be this side of the river. 230491,StChris,10/31/2006,satisfactory experience Location was good; in a cul-de-sac off Rue des Ecoles so little traffic noise. Walk to the Pantheon and Boulevards St Germain and St Michel. Room had kitchenette facilities that we did not use.The safe was tricky so we didn't use that either.Note there was no A/C but there was a fan.We did not eat breakfast at the hotel.Overall acceptable accommodation. 230491,HHV,09/03/2006,Excellent The Hotel Residence Henri IV is not to be mistaken for the other Henri IV; which is located at the upper end of Rue St. Jacques; some 500 meters to the north; and which is part of the rather americanized 脦le St. Louis Imperium; so to speak. The Residence Henri IV is a very small hotel; located at the Rue des Bernardins. It has only 12 rooms; two on each of the six floors. The higher; the better; but only because of the light and the view. I was lucky. I had room 62; 6th floor; which was excellent. Unusually large for Parisian standards; two small balconies; two large french windows; large bathroom; small kitchen with fridge and microwave. Very well appointed room. A view from the windows over the rooftops eastward; towards the Institut du Monde Arabe. The personnel at the reception is very nice. There is a simple breakfast (鈧?6); which I didn鈥檛 use. I stayed here from august 29 till september 2; partly on a reduced tariff; and paid 鈧?100 for the first three nights; and 鈧?195 for the last night; in september. The normal room rate was given as 鈧?195; which I wouldn't be able to pay if I would stay; as I normally do; for a week. The best thing about the hotel is indeed its great location. The hotel is on the dead end part of the Rue des Bernardins; just off the Rue des Ecoles. Pantheon 5 minutes walk (uphill); Seine 10 minutes (downhill). Notre Dame and Sorbonne in easy walking distance. Metro Maubert at 200 meters; line number 10; Austerlitz- Auteuil. Only disadvantage: you will probably always have to change lines; if you really want to go anywhere. The quarter around the hotel is very village-like; the more so as it is in fact situated on a small hill (Montagne St. Genevieve); and it is much more pleasant than the area around St. Jacques; which is heavily tourist-infested. It has a lot of normal shops; a small market near by 鈥?also at place Maubert - and small restaurants; where Parisians themselves are very present. The neighbourhood is of course the Ouartier Latin and students are everywhere. If you can get this hotel for 鈧?100; (like I did in august) it is a real bargain. 195 seems to me to expensive. 230491,Parksville,08/30/2006,Most enjoyable We stayed for just two nights with our daughter in a two roomed suite.The decor was spectacular and the whole building was what one expect to see in Paris. The location is ideal for sightseeing and the staff are very efficient and friendly. 230491,jojomartin,05/01/2006,Peaceful and central We stayed at this hotel for a long weekend and weren't disappointed at all.The great thing is the location. It is in central Paris but not in the typical tourist traps; rather in an area where Parisians live. At Place Maubert (1 or 2 minutes' walk) there was an open-air market with the finest food you can imagine: fresh fish; sea food; vegetables; fruits; cheeses; flowers. It made us want to move to the area! Better still; it wasn't touristy; this was where normal people went to buy their produce. We also had our breakfast at one of the bistros here after reading the comments on the breakfast at the hotel at Tripadvisor. (So we can't comment on the hotel breakfast.)A few steps away from the market: the Seine and Notre Dame etc. Everything you want!We had two rooms; numbers 10 and 20. (With hindsight; we could have had a larger apartment to save money; we paid 160 鈧?a night.) Room 10 is a bit dark (1st floor) whereas room 20; being higher up; was lighter. We had small kitchenettes with microwave; fridge; stove (with crockery but no wine glasses). One fridge didn't work and was defrosting (water everywhere) but the staff were quickly and politely at hand to sort everything out. (This was the only time we needed the staff and they were really very helpful and friendly).The hotel is in a cul-de-sac and is very quiet. This is any advantage; we could sleep with the window open. However; the rooms are smaller than they seem on the website; but adequate all the same. The ceilings were full with stucco; the furniture was reproduction (not antiques) but tasteful. The wardrobes were a good size: they didn't fill the rooms! The staff did speak English. However; we tried to speak French (badly!). They took the time to listen and reply slowly in French; not falling into English to make things quicker. We would stay there again! 230491,travelpaddy,02/28/2006,Perfect Anniversary cool stairs! 230491,ATripAdvisorMember,02/08/2006,Very nice and comfortable hotel We were very impressed with the price/quality ration of this hotel. We booked one of the two room suites and felt it was very comfortable and definitely worth the money. The hotel is well maintained; has a good location and has very friendly and helpful staff. Definitely worth going back again! 230491,padvisorg,11/16/2005,Recommended showReview(4122009; 'full'); 230491,Chirk,07/26/2005,great location showReview(3701019; 'full'); 230491,Mari58,04/18/2005,Not the best showReview(3372926; 'full'); 230491,ATripAdvisorMember,03/22/2005,a wonderful; quaint place to stay in Paris! showReview(3294590; 'full'); 230491,pilar88,01/10/2005,enjoyable stay showReview(2993652; 'full'); 230491,ATripAdvisorMember,07/10/2004,Superb place to stay showReview(2287528; 'full'); 230491,ATripAdvisorMember,04/25/2004,Lovely Place showReview(1835621; 'full'); 230491,ATripAdvisorMember,04/20/2004,Perfect for a couple with a child showReview(1793861; 'full'); 230491,ATripAdvisorMember,12/31/2003,Cosy; clean; adorable showReview(1534499; 'full'); 230491,ATripAdvisorMember,01/15/2003,Quiet and Private showReview(837516; 'full'); 230491,vikitwo,01/03/2009,Mi ci sono trovata benissimo l' "angolino" cottura 230491,familytraveller76,11/08/2008,Very good hotel with excellent location showReview(21643180; 'full'); 230491,awayuki,09/12/2008,beautiful hotel! showReview(20003787; 'full'); 230491,Filoutin,04/10/2008,S茅jour agr茅able au coeur du quartier latin showReview(14938832; 'full'); 230491,LAMMIE06,03/31/2008,H么tel charmant et pratique showReview(14673245; 'full'); 230491,hkK枚ln,03/13/2008,Sicher ein Geheimtipp showReview(14260120; 'full'); 230491,turutaesmiruta,03/12/2008,buenisima ubicacion showReview(14236837; 'full'); 230491,abarrios,03/05/2008,H么tel agr茅able showReview(14058638; 'full'); 230491,olympe4,02/13/2008,hotel agr茅able et calme showReview(13514476; 'full'); 230491,antoinebiot,01/11/2008,El茅gant et chaleureux showReview(12531437; 'full'); 230491,ZIMCA,09/03/2007,Un hotel bueno para una familia con ni帽os showReview(8614027; 'full'); 230491,EveSud,08/27/2007,Charme; 茅l茅gance; id茅alement plac茅 showReview(8513083; 'full'); 230491,abel14,08/14/2007,H么tel bien situ茅 showReview(8420021; 'full'); 230491,zatzi,06/02/2007,Tr猫s bon h么tel showReview(7739864; 'full'); 230491,JessicaRabbitgr,04/18/2007,Charme au coeur du quartier latin showReview(7390063; 'full'); 230491,RominaItalie,03/14/2007,Tr猫s agr茅able! showReview(7160597; 'full'); 230491,sylviberlin,02/05/2007,das henry IV ist optisch sehr ansprechend showReview(6748223; 'full'); 230491,BCLIMOGES,01/29/2007,excellent h么tel showReview(6712258; 'full'); 230491,lass,01/13/2007,Il soggiorno 猫 stato pi霉 che... showReview(11347545; 'full'); 230550,Debbie007,01/03/2009,Comfortable; standard hotel This hotel has a prominant position not far from the TV tower. When arriving from Tegel airport; is only cost 2.10 euros; was very easy to find and took about 30 minutes.If you can ask for a west facing high floored room to give you a wonderful view of Berlin. I was on the 13th floor and had lovely views each evening of the sun setting and also the Christmas markets close by. We did arrive early and couldn't check in until 2pm; but they were happy to store our bags for us.The room has a modern feel; with the bath and sink in the main room; with a curtain to cover when in use. We were disappointed with the twin beds pushed together and separate quilts; when we had asked for a double bed. However reception informed us all rooms were like this. The room also has a safe and mini bar. There was little room for storage; but as we were only staying a few days this was not a problem. The room was cleaned daily; however when they came to clean one morning and we were still in the room they never came back later and so we had no room service that day!In the area we found a handy supermarket for soft drinks and bread (NB they charged extra for the drinks; but you can recycle them at the supermarket and take the receipt to the tills and get your money back). There is also a lovely Italian style restaurant not far from the hotel just off to the left by the twin peaked church.Location wise; this hotel is not really central and you could stay closer into the city. However it was only a 2km walk to the Brandenburg Gate and the transport links where excellent.Overall a comfortable hotel. 230550,valuecounts,01/01/2009,Good location Park Inn is well situated; close to many major attractions in Berlin and easy to get to from Tegel airport- the bus stops almost outside the hotel. It's also close to rail transport; a few minutes walk from a major shopping centre and good restaurants. Service at the hotel was efficient; the rooms were clean and comfortable. The bathroom is in the room( from one's bed you look through a glass screen into the bath/shower) but this was not a problem. The only (major) disruption in the only hours of the morning was from American guests screaming and fighting with one another in the corridor.Despite the size of the hotel it never felt crowded even though Burger King downstairs was often crammed full of people and the coffee shop at the entrance was mostly full. Escados restaurant is highly recommended for steaks- excellent value; good quality food and value for money prices; even though the service could be improved. At 鈧?7 for breakfast; Park Inn should be avoided. The Galleria shopping mall( a few minutes walk from the hotel) has the freshest bread; rolls; fresh fruit; fresh meats; juices and yogurts at a fraction of the cost. The more people avoid paying exorbitant prices for hotel breakfasts the quicker hotels will realise they're over-priced! 230550,Cfcabreu,12/14/2008,Convenient; clean and comfy Executive Bedroom 230550,muckers,12/07/2008,Fabulous Park Inn My wife;my 6 year old son and myself have just returned home to Ireland having spent 4 incredible days in Berlin.Putting it honestly if anyone is considering a city break then Berlin is the place to go and the Park Inn is the hotel to stay in. We had a junior suite on the 34th floor which cost us 149euro per night without breakfast.The view of the tower and Alexanderplatz from our huge room was unbelieveable especially at night. The Christmas markets are in full swing now and many are only a very short walk from the hotel. U bahn station is only 50 metres from the front door of hotel.We bought 2 Berlin welcome cards at Schoenfeld Airport which cost us 49euro and this covered all our travel for the weekend and also discounts into museums and zoo etc.It was well worth the cost. Cant wait to return to this great city.Paul Mooney;Waterford;Ireland 230550,wjaWexford,11/28/2008,Great hotel. Great Location. We stayed in the Park Inn at the end of November 08. It was a trip organised by Citiescapes which included a walking tour.The rooms were comfortable and clean. They had comfortable beds; safe; minibar/fridge; shower; WC; sink; wardrobe with trousers press (no iron); and plenty of towels. We didnt really mind the layout with the toilet and shower. There was a good selection for the hot cold buffet breakfast including juice; cereals; cheese; cold meat; breads; soup; eggs; fried potatoes.You could get a buffet dinner for 鈧?9 per person which was quite good but the menu did not vary each night.The main bar; Spagos; was quite expensive. I can highly recommend Escados steak house just across from the hotel. There are plenty of restaurants and shops in the area.Our room on the 27th floor overlooked a construction site. If I was staying again I would prefer a view over Alexanderplazt. There are plenty of shops inlcluding several shopping centres; two; Galleria and CA; were just outside the hotel on Alexanderplazt.Also; the Christmas markets had just started on Alexanderplazt right outside the hotel. One way of getting across town is by using the 100 and 200 buses. A one way ticket is just 鈧?.10. The 200 goes via Unter den Linden; Friedrichstrase; Potsdamer Plazt to the Zoo. The 100 goes via Unter den Linden; Reichstag; Tiergarten; to the Zoo.Overall; a highly enjoyable stay in the Park Inn. 230550,CorkAnnCork,11/27/2008,Loved the Park Inn Berlin My husband and I just returned from a 4 night stay in the Park Inn Alexanderplatz and I have to say it was a most enjoyable experience.We flew into Schonefield airport and for E2.80 we were outside the back door of our hotel in 20 mins.The staff were lovely.Breakfast was excellent with plenty choice.Busy early in the morning but with the big restaurant there was plenty seating.The only down side of the hotel is that the bar was rather expensive.Rooms were cleaned and made up daily and service was very good.The area of Alexanderplatz is very nice with Galleria Kaufhof and C A next door but Ladies if its a serious shopping trip you are on I would advise you stay in the area of Kurfurstendamn.This is where its all happening. Berlin does have a fantastic transport system however and it is very easy to get anywhere in a short space of time.Anyone that is arriving to Berlin on a Sunday the shops are closed so you can do your city tour then which is good value and you can hop on and hop off when you like.Eating out is cheap in Berlin with a vast variety of places to eat. At this time of year the Christmas markets are in full swing and it is magical. Berlin is a city worth a visit and so is the Park Inn. 230550,blok70,11/26/2008,Good value; great location We stayed in Park In for five days and it was our first time in Berlin. I highly recommend this place if this is your first visit to Berlin: the hotel is perfectly located (close to the public transportation); it is clean; safe and the staff speak English (check-in was efficient). It is just a walk away from Hackescher Markt (with lots of bars and restaurants) which is very convenient for late night dinner. Our room was comfortable (despite the strange-looking shower explained by the previous posters) and cleaned daily. Perhaps we would try a different place for our second exploration of Berlin; but we were very satisfied at the end. 230550,uktravelller,11/21/2008,good hotel and location Hotel was just across from the train station; we arrived early and was able to check in. The room was clean and modern; as other reviews mentioned about the see through shower and frosted toilet; it was a bit strange; but was not a problem; there was a curtain that you could pull round if you get a bit shy. We both found the beds a little soft for our liking; but still had a good nights sleep. The breakfast had a good choice of food which was nice. Didn't try any of the other places to eat; as there are so many other places around the hotel. The bar was about average on price; it had a relaxing atmosphere about it.I would stay here again. 230550,wattle07,11/20/2008,convenient clean and friendly We had seven nights at Park Inn. We found it a wonderful hotel - very convenient to public transport - and shopping. Good food - and lots of cafe's nearby. We enjoyed being able to walk to lots of different parts of the city. The room was small and the clear shower was a bit strange but it was so clean and comfortable we managed. The staff was so friendly - and especially as we were from Australia and did not speak the language. 230550,Allyone,11/18/2008,Good Hotel; in a good Location On my first visit to Germany; earlier in the year ( May-2008 ) I stayed two nights in this Hotel. I understand it was originally an East German Hotel; but completely renovated. The room I was in was simply just about big enough for a single bed; with a toilet and separate shower; as reported on other reviews; both had frosted glass doors; so OK on your own no problem; but in a larger room; if you were shy could have been embarrassing...!!This was a room to sleep in no more; so not a big issue.It is in the heart of Alexanderplatz; with the U-Bahn and S-Bahn right on the doorstep; with a good selection of Restaurants and Bars within walking distance; indeed the walk up the Unter Den Linden; to the Brandenburg Gate passing some Historic sites on the way was no more than 30mins.The Bar in the Hotel was very pleasant; with a Piano playing; great to relax in; Breakfast was very good; if not a wee bit pricey ( 17 euros ) but filled you up for the day; very European rather than British/American; but hey it is Europe..!!I would go back to this Hotel; but if my wife was with me; I would certainly insist on a much larger room 230550,donnaHampshire,11/17/2008,seethrough shower! We had a very clean room on the 10th floor with a view of a large building site. The shower was lovely (rainforest head) but I didn't like the transparent toilet and shower cubicle. Staff friendly and helpful. Always a queue of available taxis at the front door 24/7. Surrounded by restaurants and fast food eateries if you don't fancy going far. Near to the S and U Bahn but we walked to all the tourist attractions. 230550,knsv,11/13/2008,Nice hotel with a good location. Perfect location in old East-Berlin with public transport just around the corner. Loved the hotel with friendly and smiling staff; good breakfast with a large selection of food. We got a nice; clean room on 21st floor with a great view to the TV tower. I was aware of the situation with the bathroom in the bedroom; so that was no surprice to us. Would stay there again. 230550,MandMM,11/06/2008,Good base We stayed for 3 nights. The hotel is very clean and the staff are good. It was a great base with the Underground station outside. yYu feel that it's certainly in the East Berlin side; with very functional buildings around this stark and huge plaza.Little cafes; for breakfast and the Galleria shopping centre are outside hotel. The breakfast is expensive in the hotel; and the cafes are fine for a croissant or a roll and coffee.The beds are most comfortable; and the bathroom fine; if you're staying with your partner!The Kilkenny Irish pub is close by in the Hackescher Markt station. Look out for the following restaurants:Mutter Hoppe on Rathaustrasse 21; and Brauhaus Lemke in Hackescher Markt. For a snack; buy a bratwurst for a euro on Alexanderplatz! 230550,Travellerwithstyle,11/04/2008,Great room; great staaf; great breakfast Park Inn is a old skyscraper from GDR times which has been completely renovated. Rooms are quiet small but very nicely done; in a modern way! We had a stunning view over Berlin and just that was actually worth the price. Breakfast is wonderful with a lot of choices; but a bit crowded due to very many bus tourists. Staff are friendly and very helpful. 230550,alwaystraveling72,10/27/2008,Just OK Pic of hotel 230550,badly1004,10/27/2008,Perfect Location! This was our second stay in Berlin and when I booked I wanted something ultra-easy to get to from the airport. This couldn't have been easier. 22 minutes on the Airport Express and the hotel is straight across from Alexanderplatz S-Bahn station. We got checked in immediately and we were hitting the town within minutes. We didn't book breakfast but it was easy to stock up in the large department store opposite the hotel. The room itself is pretty small but more than adequate. Plenty of space to put your clothes away. Bit of a strange setup with the bath and shower being in the middle of the room but not a big problem. We ventured up on the roof to see the sunset one evening. It's a gorgeous view but I don't know if I'd pay the 3 euros again - added to the 4 euros per beer I though it was a bit of a rip-off; especially when the terrace itself didn't look anywhere near as nice as the photos which advertised it...and it was baltic up there!!!All in all we had a great experience with this hotel and the location was second to none with the whole of Berlin a few steps away from the door due to the excellent transport they have in city. 230550,Eur0pe08,10/08/2008,Loved It This hotel is great. Its in a great location close to all of the sites and next to both the tram and rail station. The Room is large; modern and always immaculate. The hotel offers a large buffet breakfast with great variety. The reception staff are very friendly and helpful. 230550,taoben,10/04/2008,Mixed Feelings The location is great. The 1st room they assigned me was a suite that had faux backlit panels instead of windows. I changed into a tiny room but at least it had a window. There were no drawers and the only shelf was filled with minibar stuff so I had to put those on the floor so I could put my clothes somewhere. In the bathroom there is no place to hang your used towel which makes the 鈥淧lease decide for yourself鈥?notice fatuous. Hanger space is very small. 5 hangers and your clothes are pressed against each other. Of course there is a minibar and the checker came in about 4 times in one morning. No kettle; no couch; no luggage rack. I had to stuff the suitcase under the writing desk. Luckily it just fit. The room aircon was a strange metal plate hanging off the ceiling which was cool to the touch but did nothing for the room. Service is where the hotel shines. For a very busy hotel the reception staff is efficient and friendly. When I asked for an iron and 2 pillows I had barely put down the phone when they arrived. Internet speed was lightning fast. So don鈥檛 expect to put up your feet and relax in your room. But you will not be waiting around for service when you request it. The breakfast is in total contrast to the room; ie very ample; with a huge tea selection and good egg chef. 230550,robbier,10/03/2008,Ezcellent views and location Stayed here with a stag party in May.Excellent Location. Lovely hotel. 230550,prikubo,09/28/2008,Great place! Shower 230550,mikkifr,09/12/2008,Good for business The hotel was excellently situated in Alexanderplatz; which made it convenient to get too and was so tall that it was very easy to find (and find your way back to). The Panorama Terrace on the 39th Floor (3 Euros entry and open to non-residents) is a must for great views over Berlin. The room itself was your average high-class business hotel; although internet access was very expensive. Staff were friendly and helpful.One complaint we did have was with the cleaning staff; who even though we hung out the 'Do Not Disturb' sign (we'd been out clubbing); still rang the room to ask if we wanted it cleaned! On Monday; the day we checked out; they tried to get in a 8 a.m. to clean as we'd forgotten to hang out the sign! 230550,kodiaktraveler,09/06/2008,Excellent for business and vacationing travelers A photo of my room taken on 4 Sep 08 230550,Rich25,08/27/2008,Great Location This hotel is a great base to explore on foot all of the main sights Berlin has to offer. Great views over the City; well laid out; tidy and smart/modern bedrooms with all the amenities you would expect. Bathrooms could be a concern for some as only have glass doors so you can see out whilist showering or using the toliet! I had a great time here however and would recommend for couples and lone business travelers. 230550,benice1,08/13/2008,Great experience; fab hotel and location!!! My friend and I got back from Berlin 2 days ago and stayed in the Park Inn; Alexanderplatz. Bristol to Schoenefeld with Easyjet was convenient and when we got to Berlin it was a 40 minute train ride (Euro2.80) to Mitte. Park Inn was located literally as you come out of the station. I would say it is the equivalent to a Hilton. Room was clean and spacious enough and had everything in you need. Only weird thing is the wall and door separating the shower and toilet is made of glass so you can see and hear everything. We overcome this by making sure the TV was on everytime we went to the toilet. The breakfast was superb. We never had to queue to be seated or served. There was hot and cold food and such variety. I would recommend having the breakfast if you are staying here. The hotel is in a fantastic location for everything. The 1 hour boat tour and hop on /off bus tour is worth it. We took a coach to Potsdam/San Succi; which is recommended. Public transport is efficient and cheap. There are loads of restaurants and coffee shops around the hotel and in Berlin. Ristorante Romantica behind the hotel does great pizza鈥檚. We did Berlin in 3 days and we feel we did it all. 230550,Eldritch05,08/12/2008,Great Value My girlfriend and I were most impressed by the Park Inn Alexanderplatz. The location is superb; right on the square and a stones throw from every type of public transport imaginable. Getting to the hotel from Shoenefeld Airport couldn't have been simpler (arriving at night; we could see the hotel through the windows of the train even from the stop prior to Alexanderplatz Station).We had requested an upper west facing room; and that is exactly what we were provided with. The lift at the hotel took no time at all to shoot us up to the 26th floor; and the view upon opening the curtains was fantastic; as we gazed upon the Fernsehturm and down towards the Reichstag in the distance.We were very pleased with the room itself. Admittedly; it was quite small; but the ergonomics of the room mean that you don't feel cramped. The bathroom facility layout is a little out of the ordinary; in that there is no bath 'room' as such; simply glass partitions between the toilet; shower and sink. I wouldn't fancy sharing a room with the boss or someone I was not intimately acquainted with; as the partitions leave very little to the imagination. Still; the duvets on the comfortable bed were fantastic; and there was a nice flat screen tv and minibar in the room; and plenty of storage space.Although there is not a massive amount of nightlife on Alex Square itself (possibly due to its rather irregular communist era layout); the hotel is a ten minute walk from the lively bar and restaurant area of Hackescher Markt and a short U-Bahn ride away from the up and coming Prenzlauer Berg district. We didn't have breakfast at the hotel; there is a very nice Bistro next door to the hotel on the square that offers reasonably priced breakfasts. We took breakfast on one ocassion in the revolving restaurant at the top of the Fernsehturm. The food was standard fare; although I would certainly recommend it for the commanding views over the city; although get there prior to 9am; before the queues become prohibitively long.All in all; Berlin is a great city; and the Park Inn Alexanderplatz provided us with an excellent base from which to enjoy our stay. 230550,svalbardview,08/04/2008,Fantastic deal; central; modern hotel! Booked this hotel through hotel reservation service (hrs.de) and got a very good deal. The hotel is an old building but has been renovated so that the rooms are very modern and smart. There are good views across the city; and it is a very good location. I preferred being based at the centre of Alexanderplatz because it is so close to the older areas of Berlin. Easy walking distance to the Unter den Linden area with it's museums; cathedral and of course the Brandenburg gate and Reichstag. It is also not far to Hackescher Markt and the Tiergarten. From the Berlin hauptbahnhof either take the city S-bahn trains to alexanderplatz; or walk along the river to Alexanderplatz.The hotel was very neat and clean; relatively busy and the rooms were well looked after. There wasn't too much noise from the city; and the room was spacious and smart. Definitely recommended for people who prefer to stay in larger hotels or chains and want a predictable base for their visit to Germany's capital. 230550,lv2travelScottsdale,07/28/2008,Nice hotel overall The hotel is extremely close to all parts of the city because of its proximity to the S and U-Bahn station a few minutes away. It is a twenty minute walk to Brandenburg gate. The area around it is bustling during the day as Alexanderplatz is a large square and the hotel is right across from a huge department store. The room was small (typical European fashion) but everything seemed new and updated inside. You have to pay for Internet access as we found common in many places we stayed in Germany. Personally I thought the area of Berlin that was west Berlin was prettier than east Berlin (where the Park Inn is located); so if I was returning to Berlin I鈥檇 stay there; but overall we liked this hotel. 230550,OUFCfan,07/20/2008,Park Inn "Hotel" I strongly recommend you to go somewhere else if you can. It was the first time in my entire life that I went to a hotel that didn't have a proper bathroom. There is no proper wall between the shower and toilet and the rest of the room. From the aesthetic point of view it's awful.These are my wife's comments. I pretty much agree with them; though personally I think that the lack of auditory privacy is more of a problem. I also found the beds (two single beds together) far too soft; though that's obviously a personal preference. Worse; in my mind; is the fact that a clear space between the two mattresses therefore opens up; because of their softness. We've become accustomed to the two single mattress situation in hotels in Germany and the Czech Republic but this is the first time we've experienced a problem.We booked a business class room; and the hotel management have assured us (twice) that this is the room that in fact we've got. The only difference appears to be that we have marble floors in the shower and a rain shower. But the room couldn't be any smaller and our view is over the building site; rather than over the more picturesque view that (fortunately for us) appears on the photograph facing the bed. Business-class rooms are supposed to have tea and coffee; we had to request that service; but there's almost no room to put the hot water heater.The hotel does indeed provide internet service (which is what I'm using right now); but you should know that (unlike in the other hotels in which we've stayed during this trip) to use it costs 6.5 euros per hour or 18 for 24 hours.To be fair; the room itself (though very small) is clean and functional (if you don't care about privacy). But our bet is that you can do much better in Berlin than stay here. 230550,JenM72,07/17/2008,Good location and Value for money Stayed here for a weekend in July. Hotel was good value for money; and nicely located at Alexander platz. S Bahn is very close by as are shops and restaurants. You can walk to Brandenburg gate if you dont mind a long walk (but enjoyable). Rooms are clean and confortable. I did not take breakfast in the hotel; since there is a nice cafe/restaurant adjoining the hotel on Alexanderplatz and breakfast there is half the price. Hotel is easy to spot; since it is the talled buolding the area. 230550,makakochan,07/16/2008,don't stay there! I encountered two big problems:a. more than one week has passed since check-out and 417 euros are still blocked on my card. The necessary payment has been made but this amount (which is more than what has already been charged) is still blocked. I called the hotel 5 times already; they say it will be solved; but nothing changes. They never say anywhere that some amount will be blocked on your card for weeks after the check-out.b. toilets are awful! they are transparent! if you are staying as a couple; you will have no privacy - you need to know that you will see each other in the toilet and while taking shower. 230550,Annablondie,07/10/2008,Fantastic Hotel I stayed at this hotel for a friend's hen weekend; and was very impressed. It is easy to get to the hotel from the airport; and is in an ideal location for shops; bars etc.The rooms were fairly small (without being cramped) but had everything you need. The bathroom was cleverly designed with glass walls to make the room look more spacious - but there is a curtain to draw around the glass!!The buffet breakfast was the biggest I have ever seen; and all the food was of exceptional quality.The only thing I could find fault with was the shower; which kept going hot and cold. Other than that; the Park Inn is a fantastic hotel to stay in. 230550,stromkr,07/07/2008,Great location and hotel Toilet 230550,HungryGradStudent,07/03/2008,Took a chance with the location and we're so happy we did! My boyfriend and I stayed for a week at the end of May 2007. I was attending a conference at the International Congress Center on the west side of town and originally wanted to stay closer to the conference site; but a little online research and some comments from relatives who live in Germany and visit Berlin frequently; convinced me that the east side of town is a little more up-and-coming. We found that to be true; and we couldn't have been happier with our decision to stay at the Park Inn. It's location is fantastic. The Alexanderplatz station makes it convenient to get anywhere in town via subway or train. Just a short walk north of the hotel puts you in an area full of cute; modern restaurants and bars. Head west one stop on the S line to Hackescher Markt; and the plaza is full of restaurants with outdoor seating. From this location you can find a nice compromise between accessing touristy stuff and wandering into quaint; off the beaten track restaurants and bars. The hotel itself was fine. The room was a bit small; by American standards; but well appointed for Europe. It was clean; and the beds were comfortable. The bathroom would definitely be an issue if you are sharing the room with someone and want more privacy; but if it's you alone or you are with a loved one; it's fine. Our air conditioning didn't work particularly well; but the weather was nice enough that we could open the windows. The view from the top of the hotel is nice; although you have to pay a small fee to access it.In the end; we were extremely pleased with our stay at the Park Inn and would go back again. 230550,ClaraJane,06/28/2008,Alexanderplatz is the place to be! We spent three nights at this hotel from 13th to 16th June. We chose it for its good location(near to many major sights) and for the good local transport to be found right near the hotel; taking you all across Berlin and to the various airports.The hotel is in the middle of a big shopping area and is opposite the famous television tower. Yes; it is a big hotel but we found the staff very friendly and helpful. Our room was on the 16th floor with a lovely view over the square and tower. Everything was very modern and yes; the bathroom is a little strange; but it was a very comfortable room and the only down side is once again the lack of storage space. There was a good wardrobe but no drawer space - you can't hang everything in a wardrobe! Ask for a room overlooking the shopping square. If you get one on the side of the main entrance you'll be looking at a building site. Note that Berlin seems to be one big building site as construction work is going on everywhere you look.We had breakfast included and there was a lot of choice on offer; mainly cold dishes; but a few warm ones too. It was all very tasty but you obviously need to get a deal with breakfast included. I would never do otherwise.In the evening the hotel offered a very good buffet of starters; main courses; salads; desserts and cheese - as much as you wanted for 19 Euros! I think this was a bargain in a capital city.Sightseeing tours leave from opposite the main entrance and take you past the main sights in Berlin and as it's a big city it's worth doing on your first visit to Berlin.We were pleased with the overall service in this hotel and would certainly consider going again. 230550,isaksen,06/21/2008,Perfect location; lovely rooms; great value Park-Inn Alexanderplatz has recently been renovated; and they have done a marvellous job. The rooms are small; more like cabins; but elegant and practical. My room had a view to the Alexanderplatz itself; with the old tv-tower from DDR. This TV-tower is a landmark; and it's so tall that you are able to make it back to the hotel from any part of Berlin. And the location is excellent - walking distance to Hackesche Markt with all the bars and shops; not to far to walk to Brandenburger Tor etc; and only a short taxi ride to Prenzlauer Berg and Kreuzberg. It wasn't very expensive either; so I will definitely stay here next time I go to Berlin. 230550,PawelL,06/10/2008,Very good business friendly room 230550,CornwallBracken,05/31/2008,Really good hotel Day view 230550,MICHAELIRELAN,05/28/2008,Good hotel Stayed in the hotel for five nights in April and found it an excellent modern well run hotel. Location was excellent with friendly and helpful front of house staff. Our room which was cleaned daily was comfortable; although the view was onto a rather large building site although this should be gone in a few months. Bathroom privacy could be a problem with some people as only a curtain and some slightly opaque glass seperated the bed and washing areas from the toilet.Breakfast was not included in the room price and was on the expensive side however the food-hall in the Kaufhof Department store just across the street served an excellent cheap breakfast.All in all the hotel was very good value for money. 230550,thenortons,05/28/2008,A mature view We visited the hotel in early May as part of a group travelling through Germany on the railways. Vast difference of expectations within our group - we were happy with our room (which did have a bath); but it was not acceptable for some of our group who were mature well travelled. The configuration of the rooms (bath/shower curtained off from the bedroom) was quite unacceptable for mature couples and friends sharing.On the plus side - the position was great - public transport excellent - even the Berlin Tour Bus picked up at the hotel.The hotel was next door to the SBan train station.Breakfast was OK (we have travelled extensively and judge a hotel by it's breakfast )- so even though this was pretty good; it was not excellent.The great recommendation was the service - our TV reception broke down at 17.00 on Sat evening - and reception could not fix it. We had almost accepted that we were going to give up - but the maintenance guy called in - diagnosed the problem and disppeared at 5pm on a bank holiday Saturday. We assumed that was it for the weekend - but 50 mins later; he knocked on the door with the required replacement part. In the UK - you would undoubtable have been left until after the weekend.Full marks to the hotel for service.One black mark - In the bar I paid 16.50 Euros for a large glass of red wine described as 'Californian'by the waitress which at the current exchange rate was approx. 拢12. The price was not offered when I ordered; and the following day I checked the price list which proved it was correct. However - I still feel cheated. Do not discount this hotel - we travelled as part of a pre-booked group; and found the whole service excellent.Give it a try.Judith/Mike 230550,NorTraveler,05/19/2008,Location is everything Hotel at night 230550,zo0sha,05/14/2008,Don't Stay Here!!! At first I was happy with my stay until a the last night before my departure from Berlin when I could not withdraw any money from my account! It turns out that the hotel blocks the amount of money of your stay PLUS a 100 euros for the mini bar in your account WITHOUT telling you!! The problem is that I specifically asked when checking in if any money will be deducted from my card and they said NO. So You can imagine when I was shocked that 750 dollars had disappeared from my checking account during my stay there. The hotel not only didn't realize the severity of the problem that this may create for some travelers; especially if one is traveling alone... but they also proceeded to NOT compensate me for even one nights stay or offer to make my stay more pleasant. Not only these things happened to me during my stay but my friends bathroom flooded his room and the hotel was not so keen on the idea of him changing rooms even though his entire carpet floor was soaking wet! In all ; you pay for the location; so don't expect anything special at this hotel.... just a cheap room with a good view. Overall; unpleasant experience. 230550,Writerwriter,05/04/2008,I was surprised to find I loved this hotel! This hotel was a real surprise to me. On first sight; I thought; Oh; no! It looked like one of those Communist mega hotels; and indeed it is in Alexanderplatz which Honecker intended as a DDR showpiece of Stalinist architecture. I only agreed to stay because it was almost the only place with room over the bank holiday. (Once again; I thought Oh; no! what's the problem with it?)But - I was so surprised. I really liked it and would return again. Our room was on the 11th floor; a reasonable size; modern and well fitted in dark brown and chrome. It was very clean and the beds were very comforatble. Towels were nice and toiletries smelt good although they weren't well known brands. We paid 18 Euros for 2 to have breakfast but others seem to have paid 18 Euros each? Maybe we got a bargain or they paid too much ?? But anyway check the price and I can assure you it was really excellent; with a huge choice of items. It included 3 types of scrambled egg; Nuremberger sausages; yogurt meusli; little pastry cases to put jam in; lots of different types of bread and rolls; cakes; salads; cheese; fruit - including passion fruit and other exotics; lots of different types of tea; and more. We made a point of eating a large breakfast so we didn't have to have much lunch. By the way; there are 2 breakfast places. One is a sort of ocean liner type dining room; which is quite grand; the other is in the bar downstairs which we preferred because it was bright and (when the sun shone) sunny and in our view had more interesting food. I don't think they give you a choice of breakfast room after your room is allocated - so check this at the time of booking. The hotel was very well soundproofed and quiet; despite being so large. There is a concierge; which was a plus. The reading lights were good; with an extra LCD light on a stalk attached to each one so you didn't have to keep your partner awake while reading. There is a safe and mini bar; etc. Theres also a wellness centre with massages which I didn't use so can't comment on. One reviewer commented on the disconcerting frosted glass in the shower and toilet. This is true but you can pull a curtain around to conceal the blurred sight of your room-mate showering or sitting on the toilet. There is a separate shower and toilet; which to me was a plus. No bath; though. Alexanderplatz is not beautiful but it is quite a lively square and right across from the hotel is a huge and good 6 storey department store which also has a food hall. The U2 underground line is steps away; and you're in walking distance of Hackischer Markt - a fascinating older area of Berlin with loads of good restaurants. You can also walk to many places of interest; although be warned; places in Berlin seem to be very spread out and there's always lots of walking. One evening we had a buffet supper in the hotel; that was 19 euros each and once again a huge variety; it's not that exciting to eat in the hotel when Berlin has so many unusual restaurants but it suited us well since we were tired and didn't want to go out. I read from a guidebook that the hotel had some rooms which were not renovated;but this may have changed by now. That is probably something else to check in advance. We felt it was good value for money. As it is a very large hotel you do run the risk of having to wait at busy times to check in and check out. I didn't find the staff either good or bad; they were just people doing their job and quite polite about it. 230550,LADWhitePlains,05/01/2008,First Rate All Around Small; but efficient room 230550,colpro,05/01/2008,Park InnTastic We booked the Park Inn Berlin via a no frils UK airline; we checked the hotel's web-site pre -travel liked what we saw but the reviews were mixed so we traveled with some trepidation. What a contrast to what we expected; it is so easy to get to; being on the main line from the airport with the station being 200 meters from the hotels doors. The locationn of the hotel could not be better for getting around the main sights of Berlin. The hotel is an impressive 37 floors being the largest hotel in berlin but is nestled under the massive TV Tower which is one of the main Berlin sights only 500 meters away. We were told that there was a computer convention on the day we arrived had been allocated the last room of the the day at 10pm (our hearts sank) but we had been allocated a suite; what a suite it was. Recently re-furbished fantastic quality; with a state of the art open plan bathroom with plate glass windows between the bath the living room; a bit strange but quirky great fun. We had a well stocked mini bar; LCD TV; bath robes; slippers; clean towels every day; spotlessly clean; quiet when it needed to be enhanced by friendly helpful staff. The whole area is surrounded by restaurants; bars shops so eating in out of the hotel was not a problem. The hotel boast its own sauna fitness center; casino; bars; roof terrace (with amazing views) ajoining restaurant cafe. Booking out was 12 mid day they have a secure baggage store to leave your suitcases all day if you still have time to roam before flying. If you are visiting Berlin looking for a suitable hotel or have already booked this hotel; pleae rest assured that going to the Park Inn hotel Alexanderplatz is a top choice I will amazed if you don't love it. 230550,ASTRA5,04/27/2008,excellant hotel Just back from the park inn. beautiful hotel; central location ;very clean. we booked with otel.com our breakfast was included ; this was self service restaurant on the second floor lots to eat fruit cereals ; breads; meat; eggs and lots more. The toilet and shower situation is not good; you would want to be there with someone you knew well. rooms were cleaned every day .bed was very comfortable. no noise from outside as we were on the 27 floor. the area outside the hotel is lovely lots of stalls with food and beer There was live music playing there on the saturday afternoon. lots of people sitting around enjoying a beer and the sunshine. there is a lovely restaurant accross the road called Escados we went there twice. Overall berlin is wonderful and so is the park inn.Thanks to all those who recommended it on this site 230550,judychamer,04/21/2008,squirmed at the park ! the park is a well positioned hotel and is clean and the staff are friendly and helpfull but 3 things made me mark it low 1 the bar prices were very high and service very slow not a massive complaint on its own but then breakfast at 18 euros terrible we went down half hour b4 close everything clock cold ask for beans as tray was empty never got them bacon was unedible toaster didnt toast! 54 euros down the pan ! complained and told it was cos we where late coming down! but they still charge 18 e biggist complaint shared room whith my 82 y old dad and the toilet area is a disgrace the glass panel is virtualy see through in a very small room some things are priate! see the web photosb and you can see the loo ok if youracouple if not embarasing im no prude im a builder 4 gods sake! but i must say second time in berlin and its afantastic place to visit loads to see and visit 230550,Kiwidrifter,04/02/2008,Central hotel The Park Inn is a high rise hotel right beside Alexanderplatz in the heart of Berlin. The location is excellent for a visit to Berlin. The standard rooms are very small but fine for 2 people. Our room was very clean; very nicely furnished and up to date. Our room was on the 19th floor overlooking Alexanderplatz so we had a great view.The Alexanderplatz station (train and metro)is only a minutes walk from the hotel so you can go anywhere in the city very quickly.The restaurant at the hotel is nice but we found it expensive so we only had breakfast there once and ate out the rest of the time. There are plenty of cafes and restaurants within walking distance to choose from.The staff were friendly enough but very busy so it was hard to talk to them and when you did they were in a bit of a hurry.Overall I would say this hotel is good for a short break to visit the city whether on buisness or pleasure but I wouldn't recommend it for a relaxing luxury holiday 230550,RAYNELLE,04/02/2008,Very comfortable and convenient hotel We stayed at the Park Inn a couple of weeks ago and the hotel was close to train station and buses with easy access to everywhere. We were on the 19th floor which had been completely refurbished (quite recently it appeared) and the room was adequate and very comfortable. The only drawback was one assistant on the concierge desk and as it is a very busy hotel one had to wait some while for attention. The staff are however very helpful. 230550,IssykKul,03/22/2008,Amazing view; but different classes of guests I stayed 8 nights at the Park Inn. It is Berlin's biggest hotel - and you feel it; at latest when you try to make your way thru the lobby full of package tourists. A couple of points to note:- You can get a much more decent rate when booking through a reseller like Hotelclub.com (I paid 86鈧?per night w/breakfast; compared with 100鈧?upwards without breakfast on the hotel website).- They seem to categorize their customers by how much they pay for the room and give them according room cards with different colors. If you get an orange card (the best you can get!); you can choose your breakfast restaurant (there are two) and get for free in the sauna. With a white card; you will be refused entry to the ground floor breakfast location (Spagos) and will have to pay 5鈧?to get into the sauna. If you have a blue card; no breakfast for you.- Ask for a high floor room facing the TV tower. I got a room on the 20th floor; it was just great. The room itself was smallish; but modernly and smartly furbished. And the view is great; anyway.- The Spagos restaurant is terribly expensive. 15鈧?for a platter of spaghetti (even with beef stripes); that's impressive! Look around; there are plenty of places to eat out for much less.- The wellness/sauna is nothing special from my point of view.- The concierge was; let's say; avergage -- she did not even have a city map! 230550,britney2630,03/20/2008,Great Location The hotel is in a great location and we had a great view as we were on the 21st floor. The bathroom is somewhat unique and as mentioned in previous reviews; it does lack privacy. I used the shower on the first night and due to a blockage in the drain it actually flooded quite a large area of our room. The cleaners were great and came up within 5mins to deal with it. However due to the carpet getting rather damp it did smell; but again the staff were great and when we returned to our room it smelt fresh and clean. On our departure we informed reception of the incident and they knocked 20% off for the first nights stay.I would stay here again as the location is great and the room is a good size for a European hotel. My only negative comment would be that the hotel has a roof terrace which is a big selling point when booking the hotel; but they actually charge hotel guests to use the terrace :( 230550,jeelyeater,03/20/2008,Brill Hotel Have just returned from a 3 night stay at The Park Inn and can honestly say this was one of the best Hotels we have stayed in having done similar breaks all over Europe.Cleanliness;helpful staff;position of hotel all in all added to one of the best city breaks we have had.Oh; Berlin itself was first class as well! 230550,CJDub,03/19/2008,Amazing Views A superb hotel.The rooms are very modern and very stylish. Perfect for a romantic getaway although the shower/toilet arrangements may not suit all. The service was great with the staff were always looking to help.The location to Alexanderplatz train station;tourist sites and shopping centres could not be better. Everything is at your finger tips.If you can get a room facing the tv tower then you have the perfect view from a wonderful room. 230550,pghpeople,03/16/2008,Spoiled by The Adina Stayed for 3 nights in Feb. Second time to Berlin and couldn't decide which hotel so we split the trip. Loved the location! The hotel was nice enough. Asked in advance for a room with a view--not. Low floor and a construction view. Paid for a business class room and was given what I believe was a regular room and was told that to have a room with more windows would be 20 more a night. The amenities for my type of room were also non existent. Their website does not list 2 types of business rooms. Also asked to use a computer to check our flight and was told it would be 8 e.The Adina really spoiled us--very friendly staff. The Park Inn let us check in early; but acted like they were doing us a Huge favor. We would have been happy to store our luggage if we could have got the room we paid for. Also very sneaky during check in asked if we wanted breakfast which they would have added to our rate--yet didn't say that it would be extra till we asked about it.The Park Inn is lucky it is in such a great convienent area otherwise I think it would be lower on tripadvisor . 230550,JenniHopkin,03/09/2008,Excellent stay!! My husband I stayed at the Park Inn for 2 nights at the beginning of March. Travelled to Alexanderplatz from Schonefeld Airport via the airport express. Take platform 3-4 and look for the green S sign as it's not immediately obvious. Bought a Berlin travelcard which allowed us to travel throughout the city which was very good price of 24.50euros for 72 hour pass.We arrived at the hotel at 10.30am before the check in time and we were allowed in to our room straight away. Had a room on the 30th floor with a superb view; overlooking the city the TV tower. Room was very clean a good size (for only staying for a short break). The bathroom area was fun and power shower was brilliant. Continental/American buffet style breakfast was very good. Very helpful staff.The hotel was in an excellent location for all tourist sightseeing. Galleria Kaufhof is right next door (like a House of Frazer type store). The Alexa shopping centre is also very good; which is across the square. Also along Friedrichstrase there are a couple of shopping centres which are good too!! Tip - If going to the Reichstag; then get there early or when it opens - we got there about 11am and we had to queue for an hour.Overall had a lovely stay at the Park Inn and would definately stay there again. 230550,Paulgavin,02/28/2008,Great Hotel!! Six of us (3 couples) stayed in this hotel for two nights from Feb 26th-28th. The tallest hotel in Berlin is located right on Alexandra Platz and is situated directly across from the train station which makes it that bit easier to find your bearings. We had absoloutely no problems with check-in. We actually checked in 3 hours before check-in time and we all got our rooms straight away. We all stayed on the 14th floor which provided us with a beautiful view of the city. The rooms themselves are extremely clean and are a comfortable size for two guests.The shower is definately a little more intimate than other hotels I've stayed in (from top to bottom its all made of glass). I'd definately recommend this hotel for a nice break away in this beautiful historically drenched city! 230550,Juicylady,02/22/2008,Great Hotel in a superb location stayed here with my husband on a last minute deal for a couple of nights - paid only 拢118 through hotelsclick for 2 nights BB.Hotel is in a great location for transport links throughout the city - it is a 2 minute walk from alexanderplatz train station from where you can get trains to just about anywere you want to go!!!Room we had was on the 27th floor and we had a super view of the tv tower and the alexanderplatz - one point to note the room was stifling hot even with the window open and no matter how hard we tried we found no means of cooling the room down using the air conditioning!!! another point to note is that some of the walls are quite thin in the hotel - we were lucky we had really quiet neighbours but we did hear people comment that they were kept awake by a rather vocal lady being pleasured by her companion for most of the night if you get my drift - not exactly what I want to hear while on a short break!!!the bathroom we didnt find too much of a problem - but then we are married i guess!!! ours offered quite a bit of privacy with frosted glass right to the roof of both cubicles so not too sure what the other rooms are like - - only comment i have to make is why do other hotel guests insist on slamming their room doors at all hours of the day and night - the doors of most hotel rooms are on self closing hinges so you dont need to slam them after you - show some respect for others who may have arrived on early fligths or leaving on early flights please!!!!!!!!!!!!!!Breakfast was great with a huge selection of cereals; cold meats; fruit; breads; cooked items - you certainly will not go hungry - it kept us filled up for a good part of the day so if you can do try to get a deal with breakfast included - if not there are burger king; mcdonalds; dunkin donuts; subway and various others within 5 minutes walk so you wont starve!!!Good little restaurant and bar just as you leave the back entrance to the hotel onto alexanderplatz - it is a little pricey for drinks though - we paid almost 5 euro for a large beer and discovered that an equally quaint little bar in the train station ( i know it sounds crap but trust me all the locals drink there!!!) served the same beer for only 拢 euro - have a guess where we spent some time????anyway for me it was a nice city but i wouldnt go back again - i just dont enjoy trawling museums all day and thats anout all there is to do - i would highly reccommend the hotel for its location and the breakfast - we didn't have to wait to check in as described by many others on here - we had our room at 10.30 am so maybe we just got lucky!!!!anyway if you get a good deal then go and enjoy the beer - its fab!! 230550,speigili,02/19/2008,Berlin from a height I stayed in the hotel in Feb with 3 other women. We asked about the possibility of having rooms on the same floor or nextdoor. No was the impolite answer - no reason given - just couldn't be bothered!! Other than that; it was a great hotel; fabulous location in east berlin. Rooms a bit tight and the bathrooms were very intimate. Not ideal for a first date. The breakfast was very good and the bar at night lively enough. Great big couch to sit on and you can take off your shoes. Great after a long day queueing etc to see the sights. Really good location. Train station; underground train; tram and buses just outside on alexanderplatz. Get tickets at hotel from the concierge who has great english. Also the 100 bus is great for all sight seeing. Tip - make sure to take the express train to schonfeld airport not the slow line. It's confusing and time consuming and you will need to change twice. Oh and the galeria on the square is a hugh 5 floor department store worth a visit. 230550,JonMendel,02/16/2008,Excellent hotel Open bathroom 230550,Maximus80,01/30/2008,Nice stay in the Park Inn Alexanderplatz Alright; bad news first: if you have some need for privacy; this is not the hotel you wanna stay: there is no walls separating the room from the bath; there is just a glasswall between them. Further more; the hotel is tremendously big; you just can't believe it. There is 42 floors; with a non sense number of rooms in which one of them. That aside; the hotel is great. The staff is very friendly; the breakfast is very good; the room was nice and clean. If you stay there; you gotta go to a small restaurant in the neighbourhood called Pizzeria Romantica. Ask for a waiter called TTony and you'll get a great food; with an unmatchabled wait service for an absolutely ridiculous price. 230550,dublin321,01/25/2008,Amazing Experience Park Inn Berlin Alexanderplatz is a wonderful hotel. It's a real treat. The location is absolutely PERFECT-easy to get to; day or night. As central as you can get! The hotel room was a bit small; but had excellent views over Alexanderplatz and the TV tower. The breakfast was incredible-best choice of food I've ever seen in a hotel. Coming from Ireland; the height of the hotel was really exciting. Would really reccommend this hotel! 230550,MissSolberg,01/21/2008,Best hotel ever; best breakfast and superb staff We stayed at this hotel 3 nights in january. It was superb. We ordered the hotel through hotelsclick.com and payed 500 euro for two doubleroom friday-monday included breakfast.. I upgraded the room directly by caliing the hotel for 20 euro pr night. The room was upgradet to panorama wiew witch meens that you have a panorama room with two windows on a corner. This room is bigger than the other ones and also includes a bath tub. I askes for a coffee and teamaker and that was brought up to the room. Everything was perfect. The location is superb.Breakfast was the best i have even seen. The best variety of breakfast i have ever seen at a hotel ever. The cleaning of the room was great. The roomservice from the restaurant was extremely good. We ordered clubsandwich; pizza; french fries and two coke for the price of 40 euro. Enough for 3-4 people:)I would recommend this hotel for everyoneBut keep out of the restaurant beside burger king at first floor. We were all sick after have dining there.Worst food ever.. 230550,MspTripper,01/12/2008,Absolutely loved this hotel room interior 230550,WalkerTalker,01/08/2008,Great base for exploring Berlin Park Inn Hotel - near Fernsehturm 230550,drmacb,12/29/2007,great view; location and price view out of window 230550,Gelada,12/28/2007,Average business hotel - very convenient location - good value for money We stayed in Park Inn for one night on our way to a nothern destination. The staff was very competent; location is excellent in Alexanderplatz. The room was small but the price was very good compared to similar hotels. 230550,KiwiInPimlico,12/17/2007,Definately a 3 star hotel Have just got back from a weekend in Berlin and stayed at this hotel booked through lastminute.com which had it listed as a 4-star - it is definately not! The location (and the views) are excellent; and while we did a lot of walking; we had no problems navigating the underground either. The rooms are small; and as two single travellers; the bathroom set up wasn't the best; and because of that I wouldn't stay there again. The service was fine and we did use the Concierge a couple of times; but his recommendations were not that good to be honest.An Italian restaurant just around the corner from Checkpoint Charlie called Sale E Tabacchi was recommended to us; and it was so good; we went there twice. 230550,WicklowIrelandOntour,12/16/2007,Excellent Excellent Excellent Stayed 3 nights in early Dec. What can we say except EXCELLENT. For such a big hotel the customer service is spot on. We arrived bleary eyed from Schonfeld via the airport express (鈧?.40pp) at 11am and were allowed check in to our room immediately. Rooms are a little small but everythings works extremely well. This hotel ticks all the boxes - location; price; facilities; cleanliness; great breakfasts- what more can I say?We booked thru hotel club.com and got a got deal- 鈧?0 per night including the excellent breakfast.Request a tower facing room for the best view and get as high a floor as is available.We ate at the Block House (8 min walk away) and had fab steaks at unbelievable value.Enjoy all the Xmas markets and remember your luggage allowance for the flight home!!!!! 230550,bigburd,12/16/2007,City Break We were in Berlin for a short City Break. The main reason for our visit was to see the sights and to visit the Christmas Markets. The hotel was ideally located - right next to public transport but also within walking distance of lots of main attractions. Staff in the hotel were pleasant and helpful. Our room was on the 33rd floor and had a tremendous view right across the city. The rooms were well fitted and spotless. The beds were very comfortable. Don't let the toilet set-up put you off; it's really not as bad as you might imagine. We chose only to have breakfast on the last morning of our stay - it was lovely but a lot more expensive than in any of the many eating places which are nearby. I would definitely use this hotel again and wouldn't hesitate to recommend it as it is great value for money. 230550,Dol123,12/16/2007,Excellent stay in Park Inn Room PARK INN 230550,Rainking44,12/14/2007,Excellent hotel in wonderful location I am so pleased I booked this hotel. My wife and I arrived on a Saturday evening and were met by extremely pleasant English speaking reception staff. Within a few minutes we were shot up to our room on the 28th Floor by an express elevator. (The speed is amazing) Our room faced the Fernsehturm and we had a beautiful view of the city below. Our business class room was very clean and welcoming. Many reviews here mention the quirky shower / toilet facility in the room but no one has actually mentioned how the thing works. The door is on a hinge that lets it swing 180 degrees which allows it to be the toilet door one moment and the shower door the next. Very ingenious indeed. Great Kaffee shop at the entrance to the hotel which is where we would get take away morning coffee as there are no facilities in room for hot drinks. The location is excellent being just across the road from Alexanderplatz station which has the S-Bahn and U-Bahn. There are also trams and buses and the travel round zones A and B is cheap and easy to work out. However we walked most places to soak up the atmosphere and you will be surprised how many markets you come across; they do it in a big way. We went primarily for the Christmas Markets and were not dissapointed at all. They are everywhere and the effort that is put into them is superb and made the trip very worthwhile. I could go on and on because we had such a fantastic experience but the bottom line is that this is a very clean; popular; busy well run hotel in a truly great location. I would certainly recommend this hotel to anyone I know. Final points to note; take a hat as it is very cold and beware they do not have the no smoking ban in public buildings yet and it seems that everyone smokes and avoid the minibar in your room. 2.90euro for a beer you can buy for 95cents in the Galleria shop opposite the hotel. 230550,Seagreen75,12/12/2007,Great hotel; perfect location I've stayed here a number of times now; and it's always been the perfect place to stay in Berlin. Located right beside the Alexanderplatz train station; it's a short walk to most of the places of interest in Berlin.The hotel is always clean and comfortable. Yes; the bathrooms are a bit quirky; but if you're looking for value for money and a great location while in Berlin; you can't beat this hotel! 230550,TravelerDudes,12/11/2007,Park Inn - Ups and Downs Hot Buffet Breakfast Offerings at Spassos 230550,dw22277,11/30/2007,Great Place to Stay Just got back from Berlin. Had a great time! There were wonderful views from our hotel room. There is a Christmas market with an outdoor skating rink just outside the entrance of the hotel. They sell yummy Bratwurst; Currywurst etc. Don鈥檛 forget to try the Mulled wine; because you are going to need it; it is very cold at the moment in Berlin; colder than I was expecting; so wrap up warm. The hotel was lovely the rooms very modern; the bath toilet are a bit strange with the frosted glass; but there is a curtain you can use to maintain some privacy. The staff were very friendly we didn鈥檛 have tea coffee making facilities in the room but we requested some at reception they brought it up to the room within minutes; we didn鈥檛 have to pay any extra for this. There are good transport facilities from the hotel; you can get the U-bahn/S-bahn near the hotel or the 100/200 bus from across the road which takes you to the zoo etc. Also if your travelling from Tegel airport just get the TXL bus which drops you off outside the hotel costs 2.10 Euros鈥?each; you can buy tickets on the bus. Great location with lots of sights nearby within walking distance. Don鈥檛 forget to visit the Gendarmenmarkt; Christmas market as to me this is the best one in Berlin; you have to pay 1Euro each to get it but definitely worth it. 230550,Cyriel,11/26/2007,Superb!!!!!!!! We just came back yesterday from our trip to Berlin. The trip itself was great. We love Berlin. The hotel was superb. It is located central; near to the 'fernsehtur'. We had a room at the 34 floor; in the corner off the building. We had 2 windows . One looked out at the fernsehtur and the other to another part of the city. What a view; we almost could see the whole city. The room was superb too. It was very clean. We loved the bed. We had a bathroom with bath. Everything in the room looked new (except the television; but it worked fine and we didn't really use it).The room was cleaned everyday and provided with clean towels. The breakfast was great too. I loved the Kaiserbrotchen and the scrumbled egg. The only thing that I can mention as a minor point is; that the coffee was not strong enough. But that was no problem; because near the Fernsehtur there is a Starbucks (there is no better coffee then Starbucks-coffee). On our last day we went for the Spa. 20 euros for a massage and after that you can use the sauna and chill out as long as you like. It was great. All the major sightseeings are nearby the hotel. There is a subway-station in front of the hotel; that can bring you anywhere. The public transport in Berlin is great; also because it still goes at night. Overall I think there is no better place to stay in Berlin. 230550,nmstein,11/25/2007,Love the Park Inn!! We have stayed in this hotel twice and find it excellent value. Great location beside a u bahn/s bahn station; excellent view from the rooms. We found the staff to be very courteous and helpful. The breakfast is the best we've experienced in any hotel. There's no excuse to go hungry!! Would always return to this hotel. 230550,DublinHarry,11/24/2007,Loved the View Just back from Park Inn Alexanderplatz ;this is a great hotel for a short break in Berlin.The hotel's location could not be better it is a 25 min walk to the Brandenberg gate and you are passing all other musems along the way.Our room was on the 32nd floor which gave us a fantastic view down unter van linden;we also had a great view of the berliner Fernsehturm tv tower.While the room 's are on the quirkey side;they are totally fuctional.The buffet breakfast was great and filled you up for your day of sight seeing.We would have no hesitation of staying here again. 230550,miztravel,11/20/2007,good value and good location This hotel has an excellent location to the train and tour bus stops! this was a major plus since some of our day tours started very early in the morning. The run was overall clean. There is a lot of construction going on in the entire area. As it has been noted in some of the reviews the location of the shower is really out of place in the middle of the room. My only negative comment is that the front desk staff was not very friendly. It was like pulling wisdom teeth to get information. I ask to speak to the manager and she was not very helpful at all. We checked in late in the evening and no one had a smile on their face. I did notice that the morning crew was a lot more helpful. I will also note that the glasses in the room were questionably clean/unclean. My tip would be to grab some paper cups. 230550,LSBournemouth,11/19/2007,Cheap luxury on advance internet bookings We booked our room a few months ahead online and got it very cheap considering what a posh hotel it is; so we were very pleased! Our room was very quiet and clean. The only minor problem was that Berlin hotel cleaners seem to open the door fairly early in the morning to see whether you're in there or not; rather than just knocking! It's a great location; especially if you want to explore Mitte; the centre of former East Berlin; and is near major S-Bahn; U-Bahn and tram stops; lots of good restaurants and some kebab shops; and a big department store. It's a short walk from the Fernsehturm; the Marx and Engels monument; Under den Linden; Nikolaiviertel and various museums. But do go out for breakfast unless you're very rich. 230550,gillygeegee,11/18/2007,Good location and comfortable I would concur with most other reviewers - great location particularly as you can access most S and U bahn lines to get you to most tourist spots but it is also walkable to most major attractions - 10 minutes to Berlin Catherdral - 5 minutes walk to bus stop for buses to the airport - between 20 - 30 minutes to Brandenburg gate; postdamer platz; berlin wall gallery; reichstag. There are also plenty of shops / cafes / snack bars and restuarants nearby to meet your needs (fast food; take aways; to chain restuarants; pizza places and german food places). We did not have a room rate with breakfast but there is a reasonable cafe at one of the hotel entrances (on square rather than main road side) next to a burger king; which save you money as we ate and drank there for about 5 euros and I think breakfast was at least double this at the hotel. There is a casino and a restuarant in the hotel but I did not try either of these out. I note people comments about the slowness of service at reception - we had a problem as we were allocated to two rooms which had not been cleaned and finally on the third try we got lucky! I was disappointed at the lack of apology but on realising that I had left paperwork in one of the rooms (which had since been cleaned) there were incredibly helpful and located the papers in the bin for me and returned them. We were on the 20th or 21st floor and the views were great and you could watch Berlin at your lesuire - this meant that noise was very minimal - we were at the end of the corridor and I was not disturbed by any noise from other guests which was great. Rooms were clean and comfortable and not massive and the bathrooms were fine although a little strange it was not as bad as I had anticipated - the curtain ensured privacy and the toilet was fine and separate which was good if you wanted to use the sink. Sometimes the lobby could be very busy - it is quiet small for such a big hotel and when people were gathering to meet it could be noisy and difficult to get to the lifts. Luggage can be left in safe storage until you depart. 230550,CurlyWurly2007,10/31/2007,Great base for exploring Berlin! Wow! What can I say; this is such a well-located hotel for exploring Berlin! It is located metres from both the S U-Bahn's and Alexanderplatz seems to be a 'main' station for many of the lines in Berlin so you can get to most places without needing to change trains!I've just come back from Berlin after staying 4 nights in this hotel with my boyfriend and have to say we were both more than happy with it. We got a good service at reception; the concierge was very helpful and they can provide you with the Berlin WelcomeCard should you wish to use that whilst over there.We were on the 26th floor and had magnificent views!As others have mentioned; the toilet/shower facilities may be a touch different to what you expect but we were fine with the arrangement - for those that don't know; its an area within the bedroom that is sectioned off with frosted glass around it and so although you can't actually see the person; it may not be appropriate for those that don't know each other quite as well!Breakfast was included in our rate and it was quite a spread! Something for everyone! Yes it was busy; it's a big hotel at the end of the day; but not so much so that we couldn't find a table and there were many people working and they really were efficient at clearing tables etc!I genuinely can't think of any faults with the hotel; it delivered all we expected.We had a late arrival and this wasn't a problem with the hotel and also our flight home was not til early evening and they have an area where you can store your luggage safely until you need it which was at no charge.Overall; I think this hotel should definitely be considered to all those wanting to explore Berlin! 230550,Kerouac,10/19/2007,Impressive hotel - great for big groups Arrived late on a friday night having booked via the internet for 14 people. Because of the advance internet booking; we got a great rate for the hotel (97 Euros per night). However; this didn't include breakfast but that wasn't too much of a problem. I'd say buying breakfast separately is too expensive; especially when you can buy it round the corner for a better price. The hotel lobby staff were very polite and helpful and seemed to like working there. The hotel itself is fantastic - very new and modern looking with incredibly fast lifts. Although not very big; the rooms were along the same lines. They had the basics and were very comfortable. However; the cleaning staff seemed a bit too keen at getting into the room on a sunday (at 9am)!The bathroom situation is not as bad as some of the other reviews have made out. They are a bit strange (clear glass into the upper half of the shower cubicle frosted glass toilet door) but there is a curtain to pull round the whole area. Even for those who don't know each other that well; it's not so bad. Probably the best features of the hotel are the view from the room window (assuming you're on a higher floor); the size of the hotel (it's easy to find); and the excellent location. It has to be in the best place for going out in the evening (restaurants; bars etc). I'd definitely stay here again and again if returning to Berlin! 230550,OliGriff,10/11/2007,Great Value Arrived early evening; first impressions very good; staff attentive efficient.Great location; room comfortable but not lavish but great views over the city (but it would depend on which floor your on)There's a casino on the top floor; however there's a dress code - I went up to have a look but it's no entry without a tie; no boots/trainers or jeans - I failed on all three countsBreakfast was a treat 230550,yipchris,10/10/2007,Good value and Great breakfast Stayed there for 4 nights in mid-Sep. The room was small and facilities were basic. However; its location was unbeatable - reachable by all kinds of public transportation. Breakfast was impressive when compared to many 4-5 star hotels in Europe. Staff were generally friendly and professional. 230550,wunderer,10/08/2007,Not all it's cracked up to be Moved to the Park Inn from the Mark Hotel; as could not get a booking for four nights; so had two nights in each. Reception was OK when we booked in; however noted long queues at other times; as limited desks for the size of the hotel. Stayed on 20th floor; good views; rooms small;and had bath in room which is very strange. Clean and pleasant; but nothing special. Didn't eat there; but were charged over 10 euro for a glass of red wine! In general hotel was OK but overpriced; we paid for one night and got one free from Radisson loyalty card; and paid a rate of 147 Euro; but heard people paying up to 190 Euro; not good value. 230550,scout122,10/02/2007,Great Hotel I stayed for this hotel for three nights and I cannot fault it in any area. The location was excellent and the view from the bedroomwas unbelievable. The staff were friendly and very helpful. The rooms were clean and modern and the breakfasts were incredible. The choice available was excellent and the buffet style layout meant you could help yourself to as much or as little as you wanted. The bar and restaurant were also good with entertainment each evening. The only downside was the odd toilet and shower arrangements so it would be advisable just to be aware of this before booking. Having said that I believe that my stay in Germany would have been less enjoyable had I not chosen this hotel for my trip. 230550,lbelle,09/30/2007,Disappointed We picked the hotel because we read it was convenient to everything and the reviews were good But Berlin is a sprawling city so this location was not as convenient as we had hope--Alexanderplatz is just too far from most tourist attractions. We would recommend being near the Sony Building and Potsdammer Plotz. Also; while our room was quiet and comfortable; everything was shoehorned in with the result that the shower was separated from the bed by a curtain and the toilet area was what I would described as a stall in terms of soundproofing. If you were by yourself it would be fine but otherwise....Also we asked for a tourist street map but the person we asked charged us 2 1/2 Euros. 230550,Davey1800,09/28/2007,Excellent 4 star hotel mini bar! 230550,shooshilou,09/20/2007,Superb Hotel I recently stayed at the Park Inn for a 4 night stay. This was my first time to Berlin and I was so pleased with my choice of hotel. Location wise it is second to none; with Alexanderplatz S-Bahn and U-Bahn running from virtually your doorstep. I found our room to be excellent; we were lucky enough to get a corner room. It was cleaned thoroughly daily. Breakfast in the morning was a joy. There was always a huge choice and plenty of seating for everyone. You are also within walking distance of probably the best nightlife in the city. Using the excellent city map provided we navigated our way to Dirkenstrasse. This is a short stroll from the hotel and here you will find many bars and restaurants housed within the arches of the railway line which runs overhead. A must visit is the Lemke Brauhouse where you get to sample a selection of the local beers before selecting which one (or ones) you wish to have. Next door is Riva Bar where they have an amazing list of cocktails available. It is a little pricey (2 cocktails averaging 17 euro) but they are well worth it. Following the road right round you come to a small square where you'll find several more bars where you can sit outside or if you fancy a dance a must is AM to PM; more great cocktails and a jumping wee dancefloor. During the day the area is just as nice with loads of shops with favourites like Adidas; Hugo Boss as well as one off boutiques. Just strolling around you'll find and eclectic mix of shops and I'm sure spy a nice restaurant to come back to that night. If you are there to sightsee; it is all so accessible thanks to teh location. We travelled to the Reichstag; Jewish Museum; Checkpoint Charlie; Zoo and Brandenburg Gate using the public transport. It was very punctual; clean and safe no matter what time of the day. Just dont forget to buy a ticket before you board and validate it at the wee machines next to the ticket machines. If you dont have one you will be fined 40 euro!! Highly recommended city and will always return to the Park Inn. 230550,manunyc,09/04/2007,nice hotel good location This is a lovely hotel nicely located right in the hart of the city. I found that almost every thing in this hotel was very nice with the only possible exception being the staff at the front desk. The rooms are nicely appointed; very clean and have wonderful views. the location is great as it sits with in walking distance of many major attractions and right next to numerous public transpiration lines. This is certainly not the cheapest option in Berlin but if you can get a slightly discounted rate as we did it is well worth the money. 230550,travellingted,08/29/2007,Good Location We stayed in this hotel for 2 nights on a quick trip to Berlin. We were on the 26th floor and had a room looking towards all the major sites in Berlin; the view was fantastic.The hotel is very easy to get to from the airports. We landed at Tegal and caught the TXL bus straight to Alexanderplatz - fantastic value at 2.10EURO. If you have a day pass; this trip is included in it.Rooms are not huge and as mentioned the shower and the toliet are in little glass cubes; rather than in one separate bathroom. The room has a minibar and small fridge.Check in and check out was fast and friendly. We didn't use any of the other facilities at the hotel. 230550,aot,08/06/2007,Great value and location Returned from a very pleasant seven night stay at Park Inn. We had a room on 29th floor with view to two directions. Room was fairly small in size but in perfect condition.Breakfast was sufficient. Have had better at other hotels but in overall it gave us a good start for the day as it was included in our relatively low price. Breakfast restaurant does get pretty loud and crowded but that is to be expected in hotel this size.The location is simply perfect for touring Berlin. Restaurants and shopping right next door. S- and U-bahn stations once you walk outside. Also many of the Berlin sites are within walking distance.TXL bus from Tegel airport stops right next to the hotel and there is car rental agency on street level. 230550,LardSardine,07/17/2007,Good Choice View from room 20 230550,SafferMark,07/12/2007,Highly recommended The Park Inn is a star above its rating. Fantastic location; within easy reach of everything. 2 quick train rides (even around the midnight hours) from Schonefeld or Tegel Airports (or single bus for Tegel from the station just across the square). It seems to have been recently (and attractively) refurbished; so some complaints about the bathrooms may have been addressed.Overall; highly recommended! 230550,Trippertrooper,07/06/2007,Strange Shower Arrangements Stayed in this hotel recently. Situated in east Berlin right on the slightly seedy square . The hotel staff are very effecient and friendly. Food in the restaurant is reasonably priced and very good. The twin bedroom turned out to be a double with two duvets. The en suite consisted of a washhand basin in the room partitioned off from the shower and wc by semi-opaque glass - an astonishing arrangement which gives little or no privacy. Shy couples beware! Great views from the rooms don't really compensate. 230550,dublinboy,06/26/2007,Could do better Even higher than the Fersehturm? 230550,Stappers,06/24/2007,Superb value; excellent room Stayed at the Park Inn Alexanderplatz in Feb 2007. Arrived at the hotel late at night (Around 30 Euros from Schoenefeld airport by taxi) and were checked in really promtly. First impressions were that it was a nice hotel; lobby with bar/restaurant looked very modern and newly refurbished.We asked to upgrade but were advsied not to as the room we had was also newly refurbished and so on a par with an upgrade so we decided not to. When we got up to the room we weren't disappointed. The room was quite a decent size and the fittings were very new. The bathroom also was a plus with a large walk-in rain shower. The only disappoinment was that we were on a lower floor so didn't have a great view.The TV tower which is a few minutes walk away through Alexanderplatz station and was well worth visiting for a drink and even breakfast/lunch/dinner as it was quite reasonable.Alexanderplatz station; aswell as having tube lines running to the former West Berlin; also has overland trains. These go to airport which we used on the way back for a few Euros each. They also run to the Hauptbahnhof; which is within walking distance of the Brandenburg gate and the Reichstag; aswell as West Berlin with a station opposite Berlin zoo making it the easiest way to get around. We bought a card to get around; which I can't remember what it was called; but cost about 鈧?0 each for a few days and included all travel on the metro/overland trains/buses and trams. It also included discounts on attractions.There are quite a few restaurants around the Park Inn and all are very resonable and really nice. Most seem to specialise in steak or italian food. Te hotel bar was a little pricey but had a good atmosphere and always seemed busy so was a good location for a drink.Although this hotel seems a bit isolated from West berlin there is plenty around it and public transport in Berlin is fantastic and so easy to find your way around. All the forms of transport around Berlin make it; what I think; is the most easy city to navigate that I've been to; so the fact that the park Inn is out of the way isn't an issue. Most of the travel routes seem to run to Alexanderplatz which is ideal.Overall the hotel was fantastic value for money and I would definitely look to stay there again when I go back. Its newly refurbished and has everything you could need. 230550,Andioo,06/15/2007,Much Higher Quality Than Anticipated Came to the Park Inn expecting very little and was very pleasantly surprised. The rooms were of an excellent quality; very newly refurbished and modern. The bed was excellent and sheets crisp and white. The communal areas of the hotel were adequate although not lavish. The breakfast was of the usual German very high standards. Overall excellent VFM and i will be sure to return. A nice bit of trivia about the hotel as told to me by my guide on a tour of Red Berlin was that this hotel before the fall of the wall was probably one of the most bugged buildings in the whole of the GDR as this is where they would house visiting western diplomats. 230550,Elparaiso,06/15/2007,Can confirm other reviews Stayed here for four nights in June. Ideal location if you fly into Schonefeld; as the airport express stops at the adjacent station. Alexanderplatz itself is fairly bland but the station affords easy access across the city. Reception friendly and efficient. Plenty lifts; good size and ear poppingly fast. Room smallish but fine. Comfy bed but strange double duvet approach. Toilet/shower unusual and only for close travelling companions. Good aircon; which was essential as it was 31 degrees.View we had was towards the TV tower and was excellent. Breakfast was buffet style and fine. We always went down after 9am and there was plenty space. My first trip to Berlin for 16 years and the developments in that time have been amazing. Will come back; although not in the heat of summer; and would certainly consider staying at the Park Inn. 230550,jelmer,06/15/2007,excellent hotel; excellent location Stayed four nights from June 10. Excellent hotel with good service; very good value for money.Rooms are amazingly quiet and spotlessly clean. We asked for a room with a (great) view on the town and got it. Very good air conditioning control (handy if it is 32 degrees outside; as it was when we were there!) and the beds were excellent. Good breakfast buffet.; which can be busy at certain times (hotel has around 1000 rooms); so just pick your times. Location is another of its assets; a 100 metres from Alexanderplatz station. 230550,laura1006,06/15/2007,Brilliant! Park Inn Berlin - 2nd tallest building in A'platz; behind the TV Tower. View frm top of... 230550,Valtpal,06/14/2007,Awesome views! view from bedroom 3 230550,vanmunchen,06/08/2007,Smart; modern hotel; high tech rooms Stayed two nights from 5 June. Excellent hotel with very good service and reasonably priced. Smart; ultra modern room although rather on the small side. Very good room air conditioning control - very quiet with extremely comfortable bed. Superb breakfast buffet. Location is perfect. Close to station; department stores; cafes etc 230550,Turisti,06/06/2007,Great value for money Spent the last (extended) weekend of May in Berlin at the Hotel Park Inn Alexanderplatz and was quite pleased. Everything as I had expected according to reviews from TripAdvisor and even better. The room was nice/modern with a great view and everything very clean. Excellent breakfast buffet (incl in our price) served 麓till 10:30 (make sure you麓ve finished eating by then; 麓cause the lady with the vacuum cleaner comes marching in and starts vacuuming on the dot; wont find any crumbs on her floor... ). Though the hotel is big there is no lack of good service. Enjoyed eating at fancy Spagos on the ground floor; good food and service. Went to check on the view from the sun deck on the 37th floor; but they were closed due to strong winds; maybe next time.Found location to be good for different walking ventures; the river Spree with boat cruises; Berlin Dom and Museum Insel; Nikolaiviertel; Hackisher Markt (beware of pick pockets) and Oranienburgstrasse where we had a great 3 course dinner at the lovely restaurant Kadima (Jewish/Russian; non kosher) for 30 Euros pr person; excluding wine. Also recommend a good restaurant downtown on a sidestreet from Ku麓damm; Sachs at Knesebeckstrasse; definately the best dinner of our five day city-break.All in all; a good hotel which I can recommend and would consider staying at again; great value for money. 230550,PirongiaJo,06/05/2007,Fantastic Location We stayed here for 2 nights and absolutely loved it.It is a huge hotel 37 stories high anbd located at the historical Alexanderplatz with a Underground stop right outside. The rooms are quite small but very new with cool bathrooms and a great shower.Next door is a huge department store open til 7pm most nights. Burgerking and a few other cafes;and a beer garden is also downstairs. The included breakfast was fantastic with a huge selection although in a giant crowded resteraunt.The open top bus tour stops on the road opposite.I also had a swedish massage at the sauna gym area and was very impressed.We liked this hotel although it is huge and impersonal. 230550,TravelbugUtah,06/04/2007,Wonderful! View from our window. 230550,Johnboy99,06/04/2007,Good Hotel and Location View from room 230550,sssss1,05/31/2007,Good Choice We spent 3 nights in the Park Inn and were really happy with our choice. The room itself was small but contained all we needed. It was spotlessly clean. The bathrooms are quite funky and the rain shower is fab ! The beds were very comfortable. The rooms are pretty quiet; we were beside the lifts and heard very little noise.The hotel is in a great location for sightseeing. The train station is 2 mins away; Brandenburg gates are about 15 mins walk; passing some great sites (Dom; Babelplatz etc).The square itself is fine; based on some reviews I had been quite concerned but these concerns were unfounded. There are a number of shops in the square and lots of little bakeries in the train station which was great for breakfast.On one night; we headed to the Hackescher Markt area to eat and can highly recommend this area for food or a drink. Its a short walk or 1 stop on the S-Bahn from Alexanderplatz. Would also recommend the New Berlin free walking tour.Berlin is an amazing city and the Park Inn is a good base to explore it. We would return to this hotel. 230550,ExplorerIreland,05/01/2007,Nice interior I stayed here for 4 nights while in Berlin with work; and its a nice hotel and location is great if you want to see the museums.The rooms looks like they've been recently redecorated; and they are both clean and decorated nicely... its clear a bit of effort and thought went into the d茅cor. Having said that; it was a little odd that the bath/shower in our room had no wall; but a glass panel which was open to the room; but hey; open plan is great too.As the Park Inn is Berlin's tallest building; naturally the views are spectacular; although cleaning the windows more often would make this view more enjoyable. The hotel is in Alexander Platz; which is central and near a very convenient U-Bahn line that runs through the main tourist sites; although the square itself is soulless and lacking any charm. Plenty of shops in the nearby platz and in the Galleria Kaufhof behind the hotel. Check in/out was all very efficient; and the staff are very friendly. The hotel also has a terrace on the higher floors (Floor 39; I think) and is an excellent and relaxing place to have a quick drink in the evening before planning your night-life excursions.Having said that; if you are an English speaker; there is only 2 English channels available in the room (both news!)... some kind of satellite or cable choice would have been great; especially for a hotel that advertises itself as international. I was also very disappointed in the lack of wireless internet; although wired internet (via LAN cable) was available in the room; but at a ridiculous cost.Personally; I don't think expecting free or affordable in-room internet access to those who need it is unreasonable.Overall; a great place to stay for comfort and cost; but you could probably do better finding a hotel in more pleasant surroundings than the very drab Alexander Platz.A few tips when in Berlin: Give yourself plenty of time to explore the museums; but if time is limited; the Pergamon is a must if only for the Istar Gates of Ancient Babylon. Museums open until 10pm on Thursday and are free. Check Point Charlie is a little bit on the touristy side (the checkpoint itself isn't the original; just a mock up); but the museum next to it is quite good. If the weather is good; a stroll in the Tiergarten is a nice way to spend the afternoon. A day U-Bahn ticket is a great and very inexpensive way to get around; the U-Bahn (and S-Bahn's) are very safe and clean - if you want to go a little further outside Berlin; get the three zone ticket (Zones A; B; C); its not much dearer. 230550,Networkguy,04/28/2007,Nice I have just returned from a 3 day trip to Berlin and a stay in the Park InnI arrived as part of a large group close to midnight yet check in was quick; efficient and accurate and I was in my room on the 16th floor in a matter of minutes. I am aware however that the coach that arrived at 2 found that although their rooms were pre paid (not just pre booked) ended up in a nearby 5 star hotel (at the Park Inns expense) because the Park Inn chose to overbook. Don't you just hate it when hotels do that?Anyway my room was very modern with a double bed (well 2 twins put together) and a small table by the window. Plenty of cupboard and hanging space and overall; a perfectly good room. As mentioned in other reviews the the glass walled shower does mean that you should only ever share one of these rooms if you are happy for the person you are sharing with seeing you naked in the shower.The room was served by wireless internet access for which there was a charge however as I use iPass I cannot tell you how much it would have cost but it did work fine.The mini bar was of the over flowing type by which I mean that there were other items such as bottles of water and crisps spread around the room which were all to be paid for if used. The cost of the minibar was not cheap although I don't think the words mini bar and cheap go together anywhere anyway.As the weather in Berlin was stunning this week (27 degrees) I spent some time up on the rooftop terrace on the 39th floor. It cost 鈧? to get in and did seem a bit makeshift but had a bar; music and deckchairs and the 2nd best view in Berlin (the first being the TV tower next door) so 鈧? was cheeky but a cost I was prepared to pay.Breakfast was however a joke.It is a large hotel and the breakfast area is large as well but there is no seating help so you just find yourself a table if you can. One morning; 2 of us spent the best part of 10 minutes walking around trying to find a table and some people were starting to argue about people taking their tables. This is plain daft and the hotel needs to do something about it.Transport from the hotel could not be better. It is right next the the station where you can get over ground trains; under ground trains; trams and busses. You can buy an all day ticket that covers the whole system for 鈧?.30 which offers fantastic value for money considering the trains were frequent and quick. I caught the over ground from the hotel to the ICC which is the other side of town and it took 25 minutes door to door. The same journey by taxi took 45 minutes.So overall a good hotel in a good location and I would be quite happy to stay their again if staying in Berlin. 230550,morgangeth,04/15/2007,this park.brilliant Great hotel;nothing to complain.good location;easy walk to the gate;train station 2 min away.Our room on the floor 36;so we had a great view of Berlin;no hesitation in staying in the Park again. 230550,susanCalifornia,04/09/2007,Modern Hotel Near TV Tower This is a conveniently located hotel in East Berlin. There is a casino on the 37th floor. The rooms are modern; and make very efficient use of the space. The shower is completely enclosed with glass; and so you have a curtain to give you privacy from the rest of the hotel room. The rain shower; and underfloor heating in the bathrooms are great! There is a shopping center connected to the hotel. The breakfast buffet is adequate. Mass transit is located nearby. The one tourist attraction right next to the hotel is the TV Tower. You can go up to the observation deck of the TV Tower to view the city sites. Do not miss going up one floor from the observation deck to the revolving restaurant where the food is good; reasonably priced; and you can sit and enjoy the view as long as you want. 230550,AlexUKtraveller,04/06/2007,Great short break Excellent hotel. Took my wife here for an Anniversary break. Managed to book a junior suite - only 130 euros (less than 100 pounds) per night. Room was on 35th floor with great view of the tower.Room was very large with bed (Seemed to be twin beds pushed together athough bopoked as king suite!); minibar; chairs and a great flat screen TV.2 minutes walk from the AlexanderPlatz Sbahn and Ubahn stations.Great reception very friendly.Downside - limited menu and hours for roomservice. Our flight was delayed and we had hoped to get something at midnight - but nothing available 230550,Tatie,04/04/2007,A great stay at the Park Inn Just returned from a four-night stay at the Park Inn. It was a wonderful hotel. It is huge; but everything runs very smoothly. The concierge and reception staff were very helpful. The breakfast was wonderful; even though it got crowded; supplies were replenished; coffee was always hot and on the table. Rooms were immaculate. The bathroom; as everyone mentions; takes some getting used to; but functions well. The rooms are on the small side; but we were sightseeing all day; and just slept in the room. I can't imagine any hotel being more convenient. You can walk to the cathedral; boat trips on the Spree; and museum island. Buses and trains are right outside the door as are two department stores. Would definitely stay here again. 230550,Sam69,04/03/2007,Great Hotel! Stayed here for three nights as the first part of our trip around northern Germany. If you are flying into Schonefeld airport; it is very easy to get to as the S-Bahn goes directly from Flughafen Schonefeld station to Alexanderplatz station in half an hour. Upon arrival; it was only a five minute walk to the hotel from the station; just going round the huge Galeria Kaufhof shopping centre. Check in was easy and efficient and the hotel in general looked very clean and modern. The rooms were the same. Although they were quite small by comparison to other hotels; they were extremely clean and modern; with satellite tv; a minibar and a safe. The bathroom was open plan; however; with only a curtain covering the washing and bath area; so i'd recommend staying somewhere else if you're not staying with friends or family. The hotel was also linked to the shopping centre; making it very easy to get anything you needed; for example; for breakfast in case like us; you were on a room only basis. The station; being only a stone throw away; meant that you were only ten minutes away from most of Berlin's central tourist sights and a mere five minute walk to the huge 368m televison tower along with Alexanderplatz's bars and restaurants. The casino on the 37th floor requires you to register with your passport and to wear formal clothes (ie. a jacket and tie); but besides that; all the hotel's facilities are fine to use and I hear the breakfst is good too; although for us it was a little too expensive at 16 euros each. Overall; I think it was a hotel of outstanding value; given its cost of 97 euros a night for a double and its very convenient location! I would stay there again. 230550,379x,04/01/2007,Great Location Rm 2711 230550,fmacmillan,03/30/2007,Great hotel; quirky shower We stayed in this hotel for 4 nights. We found the hotel room to be modern; very clean with nice furniture. As other reviews have mentioned the bathroom facilites are open plan however; frosted glass does save your modesty.The breakfast was of very high quality with plenty of choice.We were fortunate enought to stay in a room close to the top floor over looking Alexanderplatz; this meant we had wonderful views over Berlin. If staying in this hotel try to request a room as high up as possible.We used the spa facilities during our stay - which you pay extra for. This was a disappointment as we were expecting jacuzzis; steam rooms etc. all we got was a Sauna.The Park Inn is in a great location as it is right next to the train station and is only a 10-15 min walk to the Brandenburg Gate. If staying in Berlin again I wouldn't look past the Park Inn. 230550,EireMember,03/24/2007,Great location En-suite bedroom Park Inn 230550,krogh,03/09/2007,fantastic view Arrived 0830am but got a room at once.24th floor with af marvellous view of Berlin.Fancy room with just a curtain to screen the bathroom from the bedroom. I would prefer an oldfashioned wall; but it is seen in more and more hotels with glass and marble.Room was small but ok.Staff was efficient and polite even though they had lots of guests to deal with.Central location with S and U-Bahn on the doorstep and the buses 100 and 200 going to all interesting sights in Berlin.One day travelcard: 6 Euro 230550,Spike77,03/02/2007,Saved by the Park Inn We booked into the Park Inn; after our orginally hotel was awful and miles from anywhere (Dormotel; Hoppegarten) ; We turned up stressed and upset but were greeted by a friendly smile!! They were able to accommodate us and we checked out of the other horrid hotel!!! They were very busy and had a queue of people at the desk; but remained calm and very helpful; we asked for the highest floor possible and this was granted!!Rooms were very trendy and the views where stunning! All our needs were catered for; we had cocktails in the bar and again all good!!This holiday was a special one for my boyfriend and I and it was saved by THE PARK INN; Thank you!We will be returning very soon!! 230550,ClassicBee,02/28/2007,Everyone should stay here!! After reading the trip advisor reviews; and bearing in mind which sights I wanted to see with ease; I decided on the Park Inn; in Alexanderplatz; east Berlin.Getting there very late at night I got a taxi; which wasn't a fortune compared to UK prices.First impressions were; wow; the tv tower at night next door looks really lovely; but looking at the hotel I thought am I going to the office?!! This is because the exterior of the hotel isn't what you would call classy. However; as soon as I stepped inside; I knew I had picked the right place! Very modern; tip top condition; spotlessly clean; and soundproof. Excellent value for money; considering it's location and views; couldn't believe my luck!I asked for the highest floor possible and was very very happy to have been offered a room on the 34th floor which was smack opposite the tv tower - that was it; I was totally mesmerised by that view; I only wish I could have captured that lit-up; night-time view from my room on camera (sigh).Again; the room was spotless; and very swish. As it was just me I didn't mind the wc having just a glass door; in fact I thought it was ultra trendy!The bedding; I just have to tell you; was the most comfortable ever - I cannot describe it; but the material and weight of that duvet was sheer luxury. Each night I slept like a baby!The hotel was brilliantly situated for the olde Jewish quarter; and for tram rides eastbound outside the city; but also what was great; was; right next door to the hotel was a massive C A dept store - for us from the UK this is a luxury; for there are no more C A stores in the UK anymore; so I was pleased to have a store on my doorstep! Also; a U-bahn; S-bahn; and a tour bus all there for the asking; just a few feet away; and; a huge dept store adjoining the hotel; with I might add the most amazing range of chocolates!The hotel has a terrace roof which only opens at certain times and under certain weather conditions; but if you ask nicely; someone will let you go up there; on the roof; to take a few photos - incredible to be so high up; from where you can see all of Berlin's major architecture.Decided to eat in the a la carte restaurant on the 2nd floor. Asked for the pork meal; but the staff advised me not to order it; as it wasn't a pork chop; but a whole leg of pork - for one!!!! Ordered another dish; couldn't even eat that there was so much of it; but the desserts well I had to have some of that so I found room!The only criticism I have is the breakfast - it's an average affair. Granted there's lots of choice; but as a Brit I found all the herbs and sausage meats and breads too heavy and spicey/herby first thing in the morning; but it was great to have a whole jug full of coffee on the table so I could drink as much as I liked.I would definitely stay here again and; as one of the previous posters wrote; it's best to ask for a room away from the lifts. By the time I left; I kinda liked the way the exterior looked; and; where-ever I went in east Berlin; I could spot my hotel from afar; even from the plane when it flew over Berlin before hitting the clouds; and just thinking about the Park Inn now makes me smile; I know I'll return there again! 230550,Caz49,02/19/2007,Romantic break @ Park Inn Have just returned from a wonderful 4 night break. Our room was on the 35th floor giving a fantastic view across the city. It was clean; warm and had a well stocked 'fridge. The shower and toilet area was designed in such a way that it would be a good idea to share the room with a 'close' friend and not; perhaps; your mum or dad!! The staff were friendly and helpful and the location was ideal. All in all a wonderful holiday and great value for the money. (4 nights for the price of 3) 230550,Slatequarry,02/17/2007,Belfast Ireland Just returned from a 5 day break in Hotel. We had an excellent time - Hotel staff friendly and gave us a Kettle/jug when requested. Room safe did work so Hotel allowed us to use Hotel safe. Economic use of shower/toilet door - one door done both. The staff were very accomodating as we had a late departure and they allowed us use of our room until 3pm. If visiting Berlin would stay here and would recommend to our friends. 230550,Shawlands,02/17/2007,Great location We have just returned from a long weekend at this great hotel.It is in a fabulous location with Alexanderplatz station opposite. You certainly don't get lost getting off the train from the airport!There are lots of great eateries and pubs in the vicinity. Try the cocktails in AM/PM at happy hour! We didn't eat at the hotel so can't comment on the food there.Our room was on the 30th floor facing the TV tower which had fantastic views.This hotel is certainly value for money and I would thoroughly recommend it to anyone considering a short break in Berlin. 230550,Carrie6,02/15/2007,Smelly.... Stayed here for a weekend in Februaury. Fantastic location. Everything within a stones throw of the hotel. The only problem was the smell. Our carpet had been washed and was damp for the whole weekend and they wouldn't change our room for us. It smellt so bad we couldn't stay inside for long; just to sleep and i had to buy air freshener so that it would be bearable. The staff were unfriendly and not willing to help us. Berlin is a fantastic city and the people are so nice; it was a shame that the Park Inn didn't reflect this. 230550,maggs01,02/08/2007,Best Value Hotel in Europe Booked this hotel for long weekend after positive TA reviews - was not disappointed; modern clean room; in fact was upgraded to a suite taking up large corner views of 34th floor. Often travel to Europe with business but never felt the need to add any comments. But on this occasion was very impressed with hotel staffing and location. PS try out the Spanish Tapas bar across the road (Las Olas) on street level do not be deterred by the exterior. 230550,CHUBBS73,02/08/2007,Central to everything We only had a day and a half to try and fit in as much as possible so we decided on the Park Inn after reviewing on tripadviser.com. I can honestly say that we were not disappointed.We caught the train to Alexanderplatz and you couldn鈥檛 miss the Hotel; as it is the biggest building around (apart from the TV Tower of course) right opposite the train station. At the Hotel the reception staff were very friendly; and most helpful. Once in the rooms we were delighted at how clean and modern they were. Personally they were of adequate size.The hotel is situated in the middle of a shopping plaza; mixed with some historic buildings in the surrounding areas together with a small park. The bus stop for the sight seeing bus every 15mins (20 euro for the whole day; getting on and off when you please) is again just across the road from the Hotel.The only drawback we came across was that the groundfloor bar/club is rather expensive so we ventured out to the surrounding bars restaurants which were value for money. Two good places to eat were ALEX鈥檚 around the corner from the Hotel near the base of the TV Tower; which is a bit like a British Whitherspoons; and also Mutter Hoppe; which specialised in traditional German cuisine. Again this is just around the corner and was absolutely fabulous.We will certainly be visiting again in the near future. 230550,Jubsy007,02/04/2007,Brilliant stay at the Park Inn We stayed at the Park Inn for three nights over New Year and had a superb time there. When we booked the stay I requested a high room facing the television tower and although they said they could not guarantee it we got a room on the 34th floor with an amazing view. Everything about the hotel was great - the staff was helpful and the location excellent. We paid extra for the business breakfast and it was worth it. The buffet had everything you could think of and it wasn't crowded at all. Thoroughly recommend the Park Inn and will definitely go back to stay again. 230550,kauris,02/01/2007,Modern room I was pleasantly surprised by the very modern room; obviously very recently renovated; with all new aminities. Very clean also. I have stayed in 5 star hotels with inferior rooms. Excellent view and good breakfast. The price is excellent considering the very central location and quolity of the room. My room was the last one of the corridor with a view to two directions. Room size was decent. 230550,KatyFearn,01/25/2007,Free Minibar Staying in the Park Inn - Alexanderplatz as we speak due to leave tomorrow. Rooms are a tad on the small size but for the price I paid on Last minute.com it was more than sufficient (got 3 nights for the price of 4 and a free minibar; YES A FREE MINIBAR) went up to the 37th floor casino last night (make sure you wear a tie) but quickly left due to not being sure how to play the games but the views are immense. shower and toilet are both cordoned off by the same glass door in the room (so if you dont like the though of hearing your partner in the toilet then find somewhere else just turn the volume up on the telly when they go). Location wise excellent as yo煤 get the train from the airport and the hotel is just accross the square from the train station. 230550,3Bergen,01/22/2007,pretty much ok. We stayed for 4 nights in the Park Inn Berlin in January 2007. We've been to Berlin a couple of times before; so we already know a few hotels in the city. Our first choice (schoenhouse appartments) was already booked and since we booked the night before we went most places in the city were booked. This is how we ended up at the park inn. Now the hotel itself is located right on the Alexanderplatz and very near the TV Tower. It's not the most beautiful area of berlin; but you're close to all the public transport; close to Hakkischer Markt (nice area); well you're pretty central in berlin so that's very good!The hotel doesn't look very charming from the outside; but the rooms are pretty good; with (if you're lucky to get a room on a higher floor) great views of the city! The rooms aren't very spacious; but sufficient. I don't think we'll come back to this hotel; but all in all it isn't a bad choice. 230550,nicoch,01/07/2007,Excellent location The Park Inn's location in the middle of Berlin next to the train and subway station makes it very interesting. The rooms are modern; clean and have a decent size. High floors come with a fantastic view of the city.Make sure you avoid rooms close to the lifts; given the density of rooms you'll have quite some people going up and down at any time of the day. 230550,tahawus,01/06/2007,Fantastic Location Convenient to trams and metro. Near a Tegel TXL bus stop. Excellent breakfast. Shopping mall across the plaza. TV tower minutes away. Clean rooms. Pleasant staff. 230550,BamaDave,12/23/2006,Excellent Location; Horrible Guests The hotel is very nice with views overlooking the city that is absolutely fantastic. The staff is extremely friendly as well as the concierge although it seemed a bit overwhelmed by the Christmas time traffic at the hotel. Berlin is absolutely beautiful at Christmastime and the city is strangely friendly for a large European city. My only complaint about the hotel was not with the hotel itself but the guests it draws. Mostly snobbish overly rude people who have no manners whatsoever. I would gladly stay here again considering the price and location. The amenities were excellent and the bathroom was very nice but.....I wouldn't stay in the same room with someone I didn't want to share a shower with. 230550,Cazni,12/22/2006,Great hotel; great location The hotel is in an excellent location easily accessible by rail from the airport.As said in previous reports the rooms are unconventional in that the shower cubicle is in the middle of the room!!! Do not let this put you off as there is a curtain that can be pulled around for privacy. The rest of the room is modern and clean.On our first night we ate in the hotel restaurant (there are 3 think this one was called Spagos) The food was very good an reasonably priced.The underground network is about a two minute walk from the hotel and trains are frequent taking you all over the city.This hotel is an excellent base for discovering Berlin and I would definately return. 230550,EllaBIreland,12/19/2006,Great Hotel in Great Location This is a great hotel in a great location. Bars/Restaurants in walking distance. City Tour bus leaves just across the road. Easy access to Airport and public transport is V Good.Dont be afraid to stay in this hotel for a short break in Berlin. 230550,Marblegirl,12/04/2006,Great hotel in an excellent location In-room shower 230550,Ane27,11/28/2006,Functional and good value Big busy hotel in a good location. Rooms are very clean; beds comfortable but towels thin and small. For the rate paid- about 100 euros for superior room incl. breakfast it麓s good value. If you prefer personal service or small extras as tea/coffee or complimentary water in the room this is not your hotel. But we liked the stringent service and had a great stay. The food in the beakfast buffet is fine- but the restaurant is very crowded and the waiters wont show you to a table- you will have to find one yourself which can be hard during rush hours.Try the Spagos restaurant/lounge in the lobby- great food/service/interior and not expensive. For other good restaurants take the tram to Hackesher Markt ( five minutes - walk 10 min.) - which is also right next to Oranienburger Strasse where a lot of good restaurants and bars can be found. 230550,Graeme007,11/27/2006,Top Notch - What a City We booked this Hotel on the back of the reviews from Trip Advisor; I have to say that we were delighted with the hotel; it is located right in the heart of the Mitte district and is only a few stops on the S/U bahn from the main attractions.The rooms were clean spacious and if you are on one of the higher levels you get a fantastic view of the city. The staff are friendly and very helpful and the breakfast is excellent. I don鈥檛 normally write reviews but I felt obliged as the Hotel contributed to one of the best Holidays we have had!Enjoy!!! 230550,fuhyong,11/24/2006,Great views! fairly good location view from window 2 230550,MulberrySt,11/08/2006,Great location We have just returned from a great weekend break in Berlin - lots to see and do. We spent the last evening at the Staatsoper; which was an incredible experience; and one I'm sure we won't forget for quite a while. We stayed for four nights at the Park Inn - Alexanderplatz. It's a very functional hotel - in a perfect location to access all parts of the city; since it is right beside the U- and S-bahn station. This was particularly useful for us; since we arrived late at night. The rooms are pretty unique in design; as other reviewers have mentioned. The sound proofing of the loo is not the best; though; and may ruin many's the friendship! The hotel bar/ restaurant was one of the busiest we've seen in quite a while; lots of people around; plenty of atmosphere. Maybe these two ideas are linked! In general; more than adequate for the price; but I would recommend a rate including breakfast. 230550,Wauw99,11/06/2006,Great Value We have just stayed at Park Inn. Fantastic Hotel; great service; except in the middle of the night; when we checkedin. It was very very very late; and the man in the reception claimed that we already were checked in. Finally - we got our room card; but we didn't get our ordered smoking room. It was not possible - period ! However; at 9.30 in the morning; I asked the reception (new person); and Yes; we could of course get a smoking room. So we moved rooms. Moved from 13th to 17th floor.Otherwise - Fantastic hotel; fantastic view; great breakfast; nice rooms; great locationThe bathroom is unusual. The shower and bathroom are out in the open. A bit strange - but you'll get used to it. The transportation (u-bahn; trams and busses) are right outside;and easy to use.We would stay there again ! 230550,MrandMrs2006,10/22/2006,Amazing views of Berlin The view from our room 230550,traveller34,10/04/2006,East is best? This is a really nice hotel even if the bathrooms are; as other people have stated; a little unconventional! The rooms are a good size and comfortable and even though the hotel is huge the lifts seem to be readily available to speed you up and down. Unfortunately you need a shirt and tie to access the Casino on the 37 floor.Breakfast could be enough to see you through the entire day; I've never seen so much choice!The hotel is very close to the U-Bahn and other public transport stops and is on a direct line to Potsdammer Platz with a short walk from there to the Brandenburg Gate; Checkpoint Charlie and the Reichstag etc ( in different directions).All in all a nice play to stay for a weekend. 230550,eliashan,10/03/2006,Excellent location and value for money! The Hotel is located right on Alexanderplatz; East Berlin's main square. Right outside the Hotel there is a Metro and tram stations; and within 1 minute walk one can find bus stations and Berlin's main train station; the location could not be better!The Hotel itself looks very new; modern and luxurious. I have stayed both in a Standard room and a Business-Friendly room; and I can say both were spaceous; modern and well-equipped (Business room even had an LCD-TV).For about 80鈧?per night; the hotel is excellent value for money; and I will return to it when I visit Berlin again! 230550,Dukeno1,09/28/2006,Nice hotel; shame about the loos Good location in the old Eastern Germany. Right across from the railway/underground station. The only better location would probably have been nearer to the Brandenberg Gate. However you can get anywhere around the city from here on bus; tram or rail. This is a massive hotel 37 floors. Ask for a high room overlooking Alexanderplatz and you will have a fab view at night of the Berlin landscapte and the incredible TV Tower. Check in was smooth and quick and our request for a high room granted. The rooms were small but very comfortable. However these were let down by the shower and toilet being cubicles in the room itself. The door swung between toilet and shower so you wouldn't want to stay here with someone not particularly close.Breakfast was brilliant and had almost everything; except a toaster. The hotel was immaculately clean and despite being a busy hotel the service was very good. We wouldn't have hestitated to stay again if it wasn't for the toilet setup. Nearby you will see a few cafes; bars and fast food joints and some good restaurants such as a Steak house called Block which served scrumptious steaks. Also plenty of stalls selling Brockwurst etc but unless you are a particular fan of German Sausage i would give them a miss.If you are into shopping there is a fabulous Department store with 6 floors opposite the hotel. All the good designer names and a fabulous foodhall with quality wines at brilliant prices and fabulous chocolate gifts. The hotel also has its own casino and a couple of restaurants which looked good but we didn't try these.One word of warning; make sure you check out on time otherwise you will come back to your room to find your door card won't work. Having said that the hotel couldn't have been nicer about it. 230550,Smilingguest,09/15/2006,Great hotel for a great price Stayed for 5 nights in early Sept 2006. Shower/toilet took a while to get used to but no problems. Room was good size; plenty of wardrobe and storage space and cleaned every day to a very high standard. No-one can complain about the breakfast - such a selection and help yourself. At night we tried the 鈧?7 dinner buffet - again; great value with polite and efficient service. Lucky to be in Berlin with beer festival in local park. When we came in at nights we went to the casino on the top floor - free entry and great fun if you can stop when ahead! Location is absolutely no problem as beside major transport links - use the 100 and 200 bus as these take you everywhere. Would not hesitate to go again to Berlin and would definitely book the Park Inn. 230550,minky35,08/30/2006,Worth a stay for a night or two Bathroom 230550,swinny70,08/11/2006,A bit of a monstrosity This is not a bad place to stay; it's very near public transportation and has clean and spacious accomodations. The service staff at the front desk were very helpful. There were a few minor irritations; however. The bizarre shower in our room leaked all over the floor of the toilet and sink area. The television reception seemed to run off of antenna and was subpar. The bar/cafe in the lobby breezeway had free Internet if you were eating or drinking; but they didn't take credit cards or allow charges to the room. What the hell? Who doesn't take credit cards in a major European city in a major hotel anymore? The other complaint is just the sheer size of the hotel and the size of the groups the place attracts. It reminded me of the days of the Hotel Rossiya in Moscow. You'd see 4 tour buses pull up out front and all of the sudden the lobby would be full of 300 new check-ins and you'd have a devil of a time using the elevator or just walking out the door. Also; adjacent Alexanderplatz is undergoing massive construction that has fencing up all over the place. It really makes it a hassle to get in and out of the place. 230550,Jodublin,08/11/2006,Loved this hotel Very Modern Hotel opposite the train station. Stayed in the Park Inn in August 2004 and it was fantastic; Fabulous room; a little small .Rooms had been recently renovated to a very high standard; spotlessly clean; towels changed every day. Breakfast is hot and cold buffet. The buffet breakfast has to been seen to be believed; two years later my partner is still taking about it. Staff were extremely friendly and spoke excellent English. Fabulous hotel; very highly recommended. Front entrance right beside Tram stop and back entrance right beside U Bahn station. Bus stops less than five minutes walk across the square; Great location to explore Berlin. 230550,shell40,08/10/2006,Great location My husband and i have just spent three nights in this hotel. It is ideally situated to see all the main sights as it is right across the street from the train station and under ground; which I must say we found to be brilliant as they all seem to arrive on time. The hotel and the rooms are very clean. The staff are friendly and the concierge are excellent for information about the best way to get to sights.All in all an excellent trip and I would have no hesitation on recommending this hotel. 230550,YoSpanish,08/10/2006,The best location in East Berlin We spent 4 nights in this 4-star-Hotel. We booked it through hotelclub---. It has the perfect location to visit Berlin. Close to Museums (a 10-minute-walk); and to the major sites. It's located in Alexanderplatz which happens to be under construction. It can be a little confusing to find your way into the main entrance..But it's not a problem at all. The room was nice but; as mentioned in other reviews; bathroom facilities are weird..YOU MUST BE FAMILIAR with the person you are sharing the room with..But again not a problem at all. Breakfast buffet was a little crowded at times. Take the hip on/hip off bus. It's 20鈧?and it's worthy. Also we took a taxi from Tegel airport and it was just 19鈧? 230550,teatimefreddy,08/09/2006,Great for groups I booked this hotel through Vaughan Edmonds at totalstay ([--]) for our group of 24 and you got us a brilliant rate.The place was ideal for everyone in the group as we could all get around very easily and staff at the hotel were very friendly even though we had mucked up the rooming list they had the time to change a few things on arrival.Rooms were in nice and clean and i got a room with fantastic views over Berlin.We all had a great time in the Casino before heading out to all the bars close by.I would reccomend this hotel for both couples and large groups like ours as the facilities and location will meet everyones need plus we got very good prices. 230550,Povemeister,08/05/2006,A good all-rounder - would recommend to all. View from Casino on 37th floor 230550,pugsleythedog,07/31/2006,Great location! Stayed at the Park Inn for four nights in May with my husband. Would probably say it is a smart 3* rather than 4*; but we had a very pleasant stay there. The bed was especially comfy and no; it isn't weird to have the two separate mattresses and duvets for a double bed; that's what they're all like in Germany! The toilet and shower had one 'shared' door (in fact we didn't work this one out until 30 mins. before we checked out!! Doh! But the 'open plan' style of the room allows little privacy; so probably best you stay there with someone you're at least vaguely intimate with! Fantastic location; you can virtually roll out the front door and straight into the U-Bahn. Alexanderplatz is also a central station on the S-Bahn line and is direct to and from Sch枚nefeld airport. 230550,SusieGirl7,07/26/2006,I'm still dreaming about their breakfast. I stayed at the Park Inn from July 2nd through the 6th. My father booked this hotel through his travel agent and we paid 109 Euros a night.I think the location of the hotel is absolutely perfect. The S-Bahn and U-Bahn are just a few steps away (you're on the S-Bahn line to Schoenenfeld); as are the 100 200 bus lines. If you feel like walking; Unter der Linden is about 10 minutes away. Museum Island is about a 15 minute walk; or just take the bus. And right outside; there is a department store plus several places to eat or grab a snack. We must have paid the business rate because were were entitled to the free fancy breakfast - omg; what a spread. Eggs; sausages; fresh fruit; yogurt; jams; random veggies; muesli; cheeses; meats; all sorts of drinks and more varieties of delicious breads than I have seen in a while. The service was pretty good and I could have stayed there all morning. Seriously; I would go back just for the breakfast.The people at the front desk were polite and helpful. There was some problem with our reservation (I blame the travel agent) but it was quickly resolved and we had rooms next to each other; despite arriving on different dates. Plus; they let me check in at 10am and the check-out went smoothly (we also lets on different dates). FYI - the front desk staff speaks perfect English.We were on the 33rd floor. While our view was not of central Berlin; I still enjoyed looking out at the night lights. The bathroom set-up with the shower/toilet in the room was a bit odd; but the closets were nice and there was plenty of storage space. If the hotel had fluffy towels; I would have given them an Excellent rating. I enjoyed the built-in lamps by the bed and the nice comforter. Plus; the cleaning staff folded my pajamas for me. My sense was that the hotel gets lots of large groups; but it also works well for the individual traveler.Of the amenities; I only used the spa. No one was there; so I could play in the showers and saunas to my heart's content. Also; the International calling rates seemed reasonable though I had trouble figuring out how to use the VM and calling out system (probably because my German [-----]). 230550,deemps,07/18/2006,its not perfect but good (great room) the bedroom 230550,vermilionred,07/07/2006,Ideal base for discovering Berlin I ventured out to Berlin alone for the 2nd time this Easter. Having stayed over in Charlottenburg before Christmas and undergoing a long; long walk back to the hotel from sightseeing; I decided to stay in a hotel in the Mitte district where a lot of Berlin's attractions can be found. Trawling through a few websites; I came across a brilliant deal for 4 nights at this hotel. Arriving from Tempelhof; this hotel couldn't be easier to get to; take the U8 towards Alt-Tegel then change at Stadtmitte onto the U2 towards Pankow and alight at Alexanderplatz. It's even easier from Tegel (catch the TXL bus) and from Sch枚nefeld (simply jump on the S9). The hotel entrance is literally 10 metres from the U-Bahn exit. Checking in was fairly easy; even if I was nearly mistaken as part of a tour group from Hamburg! The room was on the 9th floor; minimalist in nature (rather funky IMO); being made of dark wood; white materials and glass; and it was near enough perfect. Despite the building works going on at the adjacent Galeria Kaufhof; I still managed a couple of lie-ins! The hotel has a casino and bar on the 37th floor and I think there were limited fitness facilities too; though I never got to use them as I was out most of the day (and night) sightseeing and sampling the nocturnal habits of Berlin. Breakfast was excellent on the day I had it; 15鈧?for as much as you wanted; vast selection of breads; meats; cheeses; fruits and they even did Englischesfr眉hstuck (a full English)! Couldn't really complain about the service either; the two meals I had in the Zille-Stube restaurant were spanking! Veal schnitzel; apple strudel; German smoked meats platter; the works! If you wanted to eat out; there were numerous restaurants in the vicinity; from Chinese to Italian to Vietnamese to Hungarian! I truly recommend this place! 230550,ATripAdvisorMember,06/29/2006,Fab hotel Stayed at the Park Inn Alexanderplatz 24-27 June 2006. We took the Airport Express (train); 2.10 Euros each; direct from Schonefeld airport to Alexanderplatz station - 2 mins walk to hotel. You can see the hotel from the station whilst on the train - the only 37 floor building in the area. Had a room on the 35th floor with breathtaking views of West Berlin. Hotel + room very modern; toilet + shower separated from the bedroom by a frosted glass door - not a problem at all when on holiday with your husband/partner. No noise can be heard whatsoever from outside; the quietest hotel we have ever stayed in. All previous comments about the beds + pillows are true - the most comfy beds we have ever slept in! Had breakfast in Spagos Bar/Restaurant which is a new addition to the hotel on the ground floor of the hotel; 15 Euros each but well worth the money. Not busy at all with plenty of choice: sausages; mushrooms; scrambled egg; grilled tomatoes; cold meats; cheeses; fresh fruit; fruit salad; yoghurts; bread; pastries; tea; coffee; fresh juices. U + S Bahn seconds from rear entrance to hotel which take you all over Berlin. Didn't have time to visit the casino in the hotel or the wellness area; simply too much to do outside of the hotel so cannot comment on these facilities. We highly recommend this hotel and after seeing other hotels whilst wandering around we were glad that we had chosen to stay at the Park Inn. Excellent value for money - try booking a 4* hotel in the UK for 拢65 per night!!! 230550,SBlue,06/12/2006,Good location; good breakfast;but! the room seemed a little too small; especially the shower and w.c. which were merely enclosed within glass panels and the hand wash basin was actualy on view in the room. This said; the quality of the rooms furnishings and the service; surrounds and food seemed to be 4 star standard. ( would have been nice to have a kettle and coffee /tea making facilities inside the room)The location is very good for a tourist needing to see Berlin; for the hotel is in the more interesting east and the excellent transport links are within 100m.The price paid was about 拢70 /night for a double roon B and B; through Last Minute; which seemed to be a good price.....but then the room was not as good as one that I had used during an earlier stay. 230550,Simon0965,06/11/2006,Excellent Slap bang in the middle of things.Spent 4 nights in Berlin.Excellent breakfasts and the most comfy beds and pillows I have slept on for years.Absolutely nothing wrong with this hotel at all except it would have been lovely to have tea and coffee making facilities in the room. 230550,ATripAdvisorMember,06/04/2006,Not so impressive We stayed at the Park Inn at the end of May 2006 and were less impressed than other reviewers. The area; though convenient to Alexanderplatz railway station; resembled a building site - indeed on one morning we were woken early by the sounds of construction. We had booked (via Expedia) a room on floors 26 - 35; and paid extra for this (拢233 for 3 nights) but our reservation did not confirm this in writing and we were assigned to a room on the 14th floor (we were refused an upgrade on the grounds that the hotel was full; which seemed unlikely); so the views were average. We were disappointed that there were no tea or coffee making facilities in the room. The room rate did not include breakfast and we did not try the hotel breakfast; but ate locally instead. The room itself was small but stylish (lots of mirrors; glass; chrome; marble) and comfortable - wonderful beds and cotton bedlinen! Other reviewers mentioned steam-jet showers; but these weren't in our room. Perhaps we expected too much after all the rave reviews... 230550,ATripAdvisorMember,05/31/2006,Excellent choice We chose to stay at this hotel because of the good reviews. They were not wrong; and we were not disappointed.The location was perfect; with access to the S and U-Bahn right opposite the hotel. Gettting around the city was cheap and easy. Our room was on the 30th floor with spectacular views. The room was extremely quiet and yes the bathrooms are a little quirky (frosted glass cubicles in the room) but not a problem for us. Although not so sure that they would be to everyone's taste.We managed to get a deal including breakfast that was cheaper than the hotel's direct rate for room only. There was a good choice at breakfast but it was very busy. On one occasion we could not get a table so we went out for an hour and returned later; as they served until 10.30am. Staff very friendly and welcoming.All in all this hotel hits all the positives; clean; modern; comfortable and excellent value; we would definitely recommend this hotel and we plan to return. 230550,ATripAdvisorMember,05/10/2006,Great Hotel! We went to Berlin for a long weekend and decided on the Park Inn for 2 reasons. One being price and the other being the location. The bus from Tegel airport cost only 鈧?.10 each and dropped us off approx 50 yards from the door. We were early but were allowed to check in anyway. Once inside the room we were very impressed. We had a corner room on the 27th floor and had a fantastic view (from 2 sides of the room) of the whole city as well as a close up view of the TV Tower!The bathroom was somewhat unusual as it didn't have walls as such; but frosted glass panels! All the usual amenities (toiletries; tea; coffee etc) we included in a very clean and comfortable room.Alexanderplatz is a great location to get around the entire city as well. U Bahn; S Bahn; Trams and buses all run from virtually just outside the hotel entrance.I'm planning to go back to Berlin later in the year and I will definitly stay at the Park Inn again.Thoroughly recommended!!! 230550,mandy28,05/05/2006,Excellent location; avoid the hotel breakfast We stayed here for 3 nights and loved the hotel. Rooms were sufficient and staff very friendly.The breakfast is pricey at 15 Euro per person. I suggest you skip the hotel breakfast and walk across to the new department store Galleria - it's literally across the road from the hotel; and you need to walk through it to get to the train station. On the ground floor of Galleria; there is a complete eating area; which as well as being like a mini-supermarket also has a bakery that has yummy pastries and tea/coffee. Or you could pick up some fresh fruit from the supermarket area. We ate like kings; and spent less than 10 Euro for the 2 of us - much better than the hotel breakfast! 230550,CSCfan,05/02/2006,Very nice hotel and the best location Junior Suite 230550,Baekke,04/25/2006,Great deal for a superb hotel Lovely rooms with all you need from minibar to safe.The rainfall shower is the best!Paid 鈧?9 per night booked directly through the hotel...great price for the location and room quality!Will highly recommend it to anyone! 230550,emskilove,04/18/2006,Immaculate! It was impossible to find something to complain about! We couldn't believe that we got to stay somewhere so contempary; clean and cool for the bargain price that Expedia offered us! We were on the 22nd floor (we asked for a higher room after being offered the 8th for a better view and this was no problem). Lots of shops; cafes; pubs etc nearby. The Alexanderplatz station is right next to the hotel and can take you all over the city although you could walk due to its fab location! Please go - it's great! 230550,solender,04/13/2006,Fantastic down duvets This hotel was fantastic. Perhaps I was overjoyed because I'd never stayed in such a nice hotel; but everything was great. The room was big modern; with lots of windows. The beds were very comfortable with super soft down duvets and pillows. The bathroom was very clean the staff was super quick with bringing you anything i.e. an iron. The room came with a hair dryer; soap; shampoo; a shower cap shoe polish. The staff was very friendly and helpful. There was a mini bar fridge in the room; which we emptied out (don't eat/drink anything! very expensive!) and put our own food into. There is a supermarket right downstairs underneath the hotel.My only complaints would be that the double bed we booked was really 2 twin beds pushed together. Also; don't use the telephone in the room if you can avoid it. The costs are astronomical!! It costs 0.33 euro/min for a local call. I had to call Canada while i was there and it cost 0.94 euro/min!!! There are lots of internet cafes with telephones in Berlin; so use those instead. There was also ALOT; and i mean alot; of construction around the entire hotel; so it was a bit hard to navigate around it. While I loved the hotel; I wouldn't stay in this location in Berlin again. The eastern side of Berlin is quite barren and alienating. I would stay in the western side should I go back. 230550,ATripAdvisorMember,04/10/2006,Centralized location with a view I stayed at this hotel for a week vacation in August 2005. This was my backup hotel since the Swissotel in the trendy Kudamm/West Berlin was booked. The surrounding areas of the hotel are rather dodgy as much of Alexanderplatz is a construction site with graffiti covered walls; and punk anarchist kids hanging around; which oddly adds to the beauty of being in the heart of East Berlin and all of its former Marxist glory. The lobby was being renovated so it wasn't that sexy. The room I was in on the 34th floor had a great view looking west facing the Observation tower; Museum Island; Berliner Dom; Potsdamer Platz; the Reichstag and all the main attractions of Berlin - feel sorry for those who have to look out towards the East. The room itself was small yet clean. Theres a little fridge with snacks and drinks in it which is nice. The bed was comfortable. The shower and toilet are kind of in the open to the room. Don't get too crazy splashing water around because the shower has a tendency to leak. The on-site restaurant had good breakfasts; dinners were rather bland. The concierge was very helpful in giving directions and suggestions. There's a Burger King on the ground floor if you wanted to grab something quick to bring back to the room. Theres a internet cafe connected to a Dunkin Donuts on the otherside of the Alexanderplatz station opposite the tower. The s-bahn and u-bahn station is probably the biggest plus because its right outside the hotel. Another big plus was going out at night to restaurants; pubs; and bars and EASILY finding where I had to go back to since the observation tower is visible everywhere in the city. Otherwise my stay at the Park Inn was not that bad; if you want luxury yeah that Swissotel would have been better; but this hotel's strongest point is convenience. 230550,lattefan,04/06/2006,modern hotel in convienient location Room 3128 230550,Inkypinky,03/30/2006,Fab hotel! My boyfriend and I stayed at the Park Inn because of its location and it was perfect. We checked in earlier than the usual check in time and the staff were very friendly and helpful. Our room was on the 30th floor; giving great views of the TV tower and the centre of Berlin. Other reviewers have mentioned the 'different' bathroom; it wasn't a problem for us: we just turned up the TV! The location was great for access to Schonefeld airport (25 mins by S-bahn with a train running every 30 mins) and for the city centre by U-bahn; although you could easily walk there. The U2 line takes quite a long route around the city so it's better to walk to Stadmitte; enjoy the scenery and join the metro from there. The breakfast at the hotel was 15 euros which we found a little steep so I would recommend going to the Alex cafe/bar at the base of the TV Tower where for 5 euros you can have their huge buffet breakfast; served until midday. I would also recommend the Discover Berlin Walking tour which starts at 10.30am outside the Haagen Dazs at the next station along beginning with H Markt. Sorry; I cannot remember the name!! You can just turn up and pay 10 euros for a fantastic four-hour tour of Berlin. I think the hotel is great: great location; great views and great staff and would certainly go back. 230550,ATripAdvisorMember,03/29/2006,Nice hotel Great location and friendly staff. Rooms are a bit tiny and breakfast could offer more varied food. 230550,SwissMrs,03/19/2006,Great value We stayed at the Park Inn for three nights on the 34th floor and were very happy with the accomodation and service for the price. Comfortable beds; great view (as good as the TV tower and free); super convenient. You can walk to many of the main attractions and there's an S-bahn / U-bahn / overland train station just steps from the hotel (Alexanderplatz). Transport-wise; you couldn't do better. We opted not to pay 15 euros for breakfast; bought pastries at the station instead.Would not recommend this hotel if you are travelling with someone you're not intimate with. Toilet and shower separated by a lightly-frosted glass barrier that does not reach ceiling or floor. In short; there is no visual or auditory privacy...Lots of construction in the area right now; but noise was not a problem. 230550,z28r4cer,03/17/2006,Surpassed my expectations 230550,Faye1980,03/06/2006,Great Price; Great Location 5 minutes from the river spree 230550,mazztravel,03/05/2006,Excellent!!! I was a little dubious about this hotel after reading some of the reviews but I took a chance due to our flight getting in a little late. It is an ideally located hotel as we got off great airport express to Alexanderplatz; came out the station at the foot of the hotel. Reception staff smiley and helpfull; okay the room was small but spotless; well comfy beds; great view across berlin and breakfast well and truly fed us. For 拢168 quid two adults three nights B and B you cannot be robbed! I saw the other hotels as we went on an excellent Bike tour with fat tire bike tours an excellent way to see the sights and meet new people; the other hotels not wanting to dis them looked very run down and trading on a name ie hilton and raddison! overall a great hotel. 230550,MSahli,02/27/2006,Good Good.. GOOD! More photos 230550,AlecCampbell,02/21/2006,Great Hotel / Great Price TV Tower; Berlin 230550,casper53,01/18/2006,Good hotel; excellent operating base for exploring Berlin The hotel has a very strategic location; Alexander Platz is a central hub of the Berlin public transport network. From Tegel Airport; bus TXL (every 10 minutes) takes you straight to the hotel. The hotel is easy to spot being one of the tallest buildings around. Ok; Alexander Platz is undergoing a major reconstruction but that is to be expected as Berlin is one big building site at the moment.The view from our room (26th floor) was spectacular. We could see most of the historic landmarks. The room was clean and modern. Just make sure you go with someone you know well as the bathrooms are not particularly private with all that glass!! The staff in the hotel were friendly and helpful.Excellent breakfast buffet. Evening meals are good; and not overly priced.The hotel's sauna (costs 5 Euro) is well designed with friendly staff. 230550,SallyCumbria,12/28/2005,weekend away Booked a birthday weekend away for my other half at the Park Inn. First time in Berlin for us. Flew by Easijet and then took the Airport Express train to Alexanderplatz. The hotel was easy to spot being one of the tallest buildings around. Ok; Berlin is a building site at the moment but that is to be expected. The view from our room (23rd floor) was spectacular. We could see most of the historic landmarks. The room was clean and modern. The staff in the hotel were friendly; helpful and mostly local. This hotel is so central to all the historic sites. The TV tower is a must (just have lunch in the revolving restaurant). Most sites are witin walking distance. The Berliners were polite; friendly and accommodating. Even the young youths at the railway station (who were wearing hooded tops!) were most helpful in giving us directions!! I will definitely go back. Just make sure you go with someone you know well as the bathrooms are not particularly private with all that glass!! We had a 25 hr delay on the journey home but we met some fantastic people and turned it into a positive experience!! 230550,gojoyce,11/24/2005,A disappointing experience I booked a city break through Brendan Vacations and was placed at the Park Inn. I was very disappointed in the area as of November 2005. The building was surrounded on three sides by construction and graffitti were plentiful. Some of the buildings across the street from the hotel looked like housing projects. The area is one of urban blight. Even a city guide book concedes that the square in in redevelopment. At present; this poorly lit area isn't safe for a single woman. There were few places to go in the evening. The money spent on taxis could have purchased a room at the beautiful Radisson SAS; which is down the street but out of the Park Place square. Brendan was of no help in offering candid information on the area or in arranging for an alternative location. I would not recommend this hotel. The lobby is full of smoke. Moreover; there was only one computer in the business center; which I had to clean with wet wipes myself. The television featured promotions of pornography; which I had no interest in seeing. 230550,ATripAdvisorMember,10/07/2005,Reasonable hotel; watch for floods I have stayed at the Park Inn about 5 times in the last few years. It is a giant hotel with small rooms (I have only stayed in single rooms). The bedroom and bathroom are really all one room; and on two of my stays the shower stall flooded about half the room. This seems to be a common problem; and I overheard some others complaining about the same thing as I was checking in on my recent trip. While the rooms lack charm and are small; they are generally clean. They have always had toiletries and a hair-dryer; sometimes a pants press; and never a coffee maker or clock or anything else. I have always found the staff to be helpful. On the upper floors; the views are great. I stay in the Park Inn for business in the Hackescher Markt part of Berlin; and it is very convenient for that location. The reason I choose this hotel over others in the area is for the gym. At the price of the Park Inn; it is the only hotel in the area that I can find that has any kind of excercise equipment. In case you're interested; it has two treadmills; an elliptical; and an upright bike in a small windowless room. 230550,britne,09/24/2005,Best/Most Covenient Place To Stay in Berlin Have just returned from a 5 day stay in Berlin which we spent at the Park Inn.The hotel is a huge 37 storey high building(casino on 37th floor).My wife and i found it to be just perfect for exploring the city and easily walked from Alexanderplatz to the Brandenburg Gate/Reichstag/Freidrichstrasse and Unten Den Linden.If walking isnt your thing public transport is both cheap and convenient in the city whether it be bus U-Bahn or S-Bahn.The Hotel itself we found to be very good with friendly staff and an excellent concierge.The rooms (we where on 35th floor) are very nice with excellent views out over the city. The way the rooms are laid out is unusual as the shower and toilet whilst ensuite are housed in a wet area near the door to the room and screened off with tasteful glass partitions.Very good use of space in fact.You have all the usual things in your room including a mini bar(prices the same as hotel bar prices).On the third floor of the hotel is an excellent sauna and fitness centre(costs 5 euros).The hotel restaurant is on 2nd floor and you can choose to eat either a la carte or better yet in our experience go for the buffet which is excellent value at 17 euros per person for a 3 course meal (all you can eat).At the moment the hotel has a lot of building work going on outside it(new shopping complex being built between it and the railway station).the hotel itself is also having an exterior facelift to an all smoked glass exterior.Whilst this may sound a lot to put up with it wasnt.We werent disturbed by any noise during our stay at all.All in all we would heartily recommend this hotel to anyone travelling to Berlin. 230550,ATripAdvisorMember,08/30/2005,When in Berlin chose the Park Inn; it's so easy Having flown into Schonefeld as a Berlin virgin with easyJet I was concerned as to whether the Park Inn was the right location. My fears evaporated when I stepped off the s-bahn after the 30 minute journey from the airport. The hotel is the perfect location for travellers new to the city or there for a long weekend. The staff are friendly and rooms clean and functional. A hearty breakfast sets you up for a day of trips. Our room on the 26th floor looked west across the city with views of the tooth pick; Mitte; Reichstag and Sony Center. The hotel is within easy reach of Museum island and Mitte and we meandered to the Brandenburg Gate within 45 minutes. The bars and cafe/restaurants at Hackescher Markt are no distance and well recommended. All in all we had nothing bad to say about this hotel or its location. Excellent. 230550,pollygw,08/22/2005,Great place to stay Stayed at the Park Inn for 5 days in August 2005. Great hotel; excellent breakfast with anything you could want. Good buffet evening meal too; everything you can eat at 17 euros- but would also recommend the Alex restaurant just adjacent to rear entrance of hotel - good food and friendly staff; we got 25% discount on our third dinner there. Reception staff were fine; bar staff very friendly; and also shop staff - they made a special effort to get the English version of the Berlin 1939-45 tour book I asked for by the next day.Room (on 15th floor) was OK - a bit small but with comfortable beds. Strange though to have bath/shower/washbasin with just a curtain round them; toilet was separate with a proper door.A lot of building work in the area; but we were not disturbed by any noise. And we had a fantastic view of Berlin!Would definitely stay there again. 230550,jojo2005,08/02/2005,Great hotel I just came back from Berlin. The Park Inn Alexander Platz is a great hotel. The room was large; we had a great view from the 30th floor. The shower is amazing. The only downer is the location; lets face it; Alexander Platz had seen better days and better crowd. I would definetively go back. 230550,WeWantAnotherHoliday,08/02/2005,modern hotel; in the heart of east berlin modern hotel; in the heart of east berlinVery clean; strange atmosphere though; Didnt feel very welcomed; so many international travellers in hotel; English spoken by most of the staff.Rooms were very good; modern; clean.Hotel Restaurant v.good but exspensive.Overall goodVery Typical modern city hotel with over 1;000 rooms 230550,ATripAdvisorMember,07/30/2005,Great Hotel Newly remodeled. Easy location to find. Very close proximity to the subway and the historical downtown of Berlin. Great buffet style restaurant located within the hotel with lots of food to choose from. Ask for a room up high facing the west - it will be worth the view. 230550,rockchick22,07/01/2005,Best place to stay in Berlin Easy to find ...didn't need a map. Rooms basic and clean. Staff friendly and helpful.Went sightseeing and there was no way you could get lost. Would definately use this hotel again. 230550,ATripAdvisorMember,06/20/2005,Don't need a map to find it! Recently stayed there as part of a group of 21 blokes on a stag trip. Very convenient location to explore the eastern side of the city. Rooms are functional and business-like; with amazing views over the city (I was on the 16th foor).Breakfast was typical European fare; not the best I've experienced because of the vast numbers of people the hotel caters for; but a good range and perfectly adequate enough to start the day.Thoroughly recommend it for large groups needing a city base because of its 24hr access. The best feature was the fact that wherever you are in Berlin you can see the hotel; especially important at the end of a big night out! 230550,Floski,06/17/2005,Fantastic! One of the nicest hotels I've ever stayed in.Spacious rooms with comfortable beds.So convenient to restaurants; shops; and mass transit.If I make it back to Berlin; I will definitely stay here. 230550,ATripAdvisorMember,05/08/2005,Loved the hotel We stayed at the Alexanderplatz Hotel in Berlin for three nights in March 05; It did not look great from the outside; but the rooms and hotel was great on the inside.We asked for a room with a view; and we sure did get one on the 26th floor;facing the TV tower. The room itself was very modern; the bed very comfortable and the Shower.....well just Brilliant. The restuaraunt was not too bad; and the staff were helpful too.Definately recommend this hotel; not too bad of a location; we did manage to walk to the near by attractions and there was a taxi rank outside the hotel. The hotel was excellent value for money! 230550,peterhouse,03/20/2005,great stay Stayed at the Park Inn during February 2005; had a fantastic time.Hotel room was really nice it was on the 31st floor with incredible views; its also in a great position within walking distance of Brandenburg gate; Checkpoint Charlie etc.Berlin is an amazing city; covered in snow when we were there; lots to see and do. Would have no hesitation in staying at the Park Inn if I were to return to Berlin. 230550,NICK1971,03/03/2005,Save yourself!!!!! 3/3/05 Please read this ! Just got back. The worst hotel I have stayed at in 27 years.The reception staff are rude; aggressive and disinterested in any comments you may have. The rooms were a good size; but its like being in the boiler room of an ocean steamer. The beds were so saggy they nearly touched the floor once you had got on them; the pillows were like wafers.It claims to be a four star hotel; think again; no tea or coffee making facilities; no ironing board; no bathrobes; no in room toiletries; nor local information or hotel information can be found in the room. To obtain room service I was transfered 4 times to different hotel departments. The only good thing was the bar staff in the hotel lobby; they were kind; polite and friendly. Are you listening Park Inn? Put them on the reception desk; to replace the miserable and arrogant people you have there now. Dont waste your hard earned money on these people. Just to clarify; we had an upgraded Business Class room. Save yourselves!!!!! 230550,ATripAdvisorMember,02/16/2005,An excellent choice We have just spent 3 nights at this excellent and well located; hotel. The room on the 34th floor was excellent: clean; modern; well-equipped and comfortable with no air conditioning noise. Good in-room coffee making facilities were provided. Food in the hotel (breakfasts and evening buffet) were very good indeed with a wide choice. All staff were friendly and helpful.When booking we had no idea how well placed it was - right next to the metro and on the 100 and 200 bus lines that go right through to the main tourist spots (get a Welcome Card or other travel card and they are then free to use). 230550,RBSydney,02/14/2005,Very Berlin and Very Good We stayed here for six nights in early February; in a double room on the 35th floor. With such great views orientating ourselves in Berlin was easy - Berlin is extremely flat; with few such lookouts; so this really was a boon. The location is excellent; with great access to trains; buses; and trams; and just five minutes walk to some hip cafes; bars; and interesting shops in the Scheunenviertel district. One block north you can catch the 240 bus to Friedrichshain; taking you on a meandering trip through some of Eastern Berlin in the throes of rapid redevelopment. The train station is a hub for several lines; so you can investigate East and West Berlin with equal ease. The bus from Tegel airport stops 50 metres from the hotel door; and given the size of the building you certainly will not miss your stop! There is a department store; including a foodhall; just across the plaza; and slightly further on; a large and cheap internet cafe. The bed was very comfortable; the shower good; and the decor inoffensive - the ceilings were GDR era low; but not oppressive. The area is perfectly safe; but gritty; in the way most of the former East - frankly; we would far prefer to stay here than in the anonymous luxury of a West Berlin hotel; and would definitely recommend this hotel; especially if you are on a budget. 230550,ATripAdvisorMember,01/10/2005,Recommended! We stayed here in Dec 2005. The hotel was great value; a very accessible location (especially for Schoneberg Airport/Ryanair flights) had wonderful views (we asked for a view and got a corner room on the 20th floor); well cleaned every day and all the staff were very helpful. We loved the window into the shower from the bedroom! We didn't use the restaurant (too much else to try in 4 days) and would therefore have liked tea/coffee facilities but that's a small gripe. We recommend this hotel. 230550,cazash,01/09/2005,Fantastic hotel We stopped at the Park INN hotel in December; ready for the christmas markets. We booked this hotel on-line using the Berlin tourist baord; which was very helpfull. The rooms were of a high standard with clean linen and a modern approach to hotels. The staff were more than helpful and very freindly. We would recommended this hotel to anyone as it is centrally located for all the sites. Anyone who requires a top class hotel at a good price in Berlin should stay at the Park INN. 230550,ATripAdvisorMember,12/14/2004,Excellent hotel and great for sight seeing We stayed at the Park Inn during September 2004. A bit nervous after reading some of the reviews. We had never been to Berlin before but the hotel was very easy to find due to the huge sign on the top! Our room was fantastic. We had a corner room and looked out to the TV tower on one side and great views of Berlin out the other. Room had a flat screen plasma tv in it; newly fitted bathroom with separate WC and the best hotel bed that I have slept in. The staff were very helpful and the breakfast in the morning was excellent - no complaints there at all. If you plan to do any sightseeing in Berlin then this is a great place to stay. Tram and bus stops within a couple of minutes walk of the hotel. There are numerous great sights to see within the immediate vicinity and we were really pleased that we didn't pick one of the hotels over in the west side of Berlin. I would recommend staying here to anybody. I can only assume that not all of the rooms have been done up as some of the reviews that have been written about the Park Inn are almost like they are for a different hotel altogether! 230550,MonicasLondon,12/06/2004,very good we`ve just came back from berlin and stayed at the park inn.it has been just refurbished so it looks very modern and clean.we`ve stayed on the 32nd floor and the view are amazing;the room are perfect; the bathroom is very modern and you have a room for the wc; one for the shower and the sink is in the bedroom. you do not have a lot of privacy but if you know each other it`s fine. we did not have any problem with flooding shower. You can have breakfast on the 2nd floor and it is very good; lots and lots of food and drinks.Berlin centre is big and there is a lot to see everywhere..the position of this hotel is in the centre you can easily move around with buses or metro. December is a cold month to go but it is also one of the best; xmas decoration;lights and xmas market everywhere..if you love xmas this is perfect..it makes the city so beautiful! we would definitely go back ! 230550,ATripAdvisorMember,12/05/2004,no color; no taste If you're in Berlin for business; then it's OK I guess. Very asseptic hotel with so-called modern rooms; not very much to my taste. Felt as if I were staying in a big factory... In the room; you have two side openings for the shower and the WC with NO DOORS !! If you share the room; make sure you know the person well. And this was a superior room. The smell from the WC and the shower was not welcome. The furnishing was very poor and tasteless. The breakfast was OK; with lots of choice; but too crowded. The hotel is in a very good location; close to the train station and other city attractions. 230550,ATripAdvisorMember,11/24/2004,Poor bathroom We had no major issues with the hotel itself but the major problem with the room was the 鈥榖athroom鈥?鈥?or the lack of it. The layout of two cubicles (one shower; one WC) and a sink in the room undoubtedly saves space and looks modern but creates a few problems. You had better be very friendly with your room-mate as the toilet and shower are practically next to the bed and there is no privacy at all. Our open plan shower over-ran into the room causing a flood each time it was used 鈥?not unusual to have a flooded bathroom floor in a hotel but when this is also your bedroom floor you have a bit of a problem. We were on the 32nd floor of the hotel and had a great view over the old east side of the city. The hotel can be seen for miles around so finding it is no problem.The immediate location of the hotel on Alexanderplatz is convenient to access Berlin鈥檚 excellent but sometimes confusing transport systems. The TXL airport bus will get you to and from the airport for 4 Euros (remember to buy and validate your ticket as we were asked for them by plain clothed inspectors). There are a few nice shops; a Burger King and a large department store only a few steps from the hotel but you might find a longer journey is required to get a nice meal. Overall the location is too far away from the main sights and shopping areas of Berlin which are mainly in the old west side. 230550,ATripAdvisorMember,11/12/2004,Excellent weekend break hotel We stayed for 4 days during the latter part of October and found the hotel exceeded expectations. Friendly; helpful staff together with a very nice room added to the enjoyment of a great weekend in a fantastic city. No complaints at all; I would recommend it. If you want to get the best out of a few days in Berlin take the 'New Berlin' walking tour (twice a day) leaving from outside Starbucks near the Brandenburg gate. Fantastic introduction to the city - it made our weekend. 230550,Steinera,10/04/2004,Pleasantly surprised showReview(2617715; 'full'); 230550,KGarry,08/31/2004,where have these people being staying? showReview(2505049; 'full'); 230550,ATripAdvisorMember,08/19/2004,Amazing Views of East Meets West showReview(2462257; 'full'); 230550,Sparkle1974,08/16/2004,Not what I was expecting!!! showReview(2453361; 'full'); 230550,ATripAdvisorMember,08/01/2004,What a dump! showReview(2350298; 'full'); 230550,awaintroob,07/23/2004,A great reasonably priced hotel in Berlin showReview(2317894; 'full'); 230550,Malkmus,07/08/2004,Almost a great hotel! showReview(2283119; 'full'); 230550,ATripAdvisorMember,05/25/2004,Professional Service and Courtesy showReview(2117580; 'full'); 230550,ATripAdvisorMember,04/01/2004,A good hotel if room "luxury" is not your top criterion showReview(1758897; 'full'); 230550,ATripAdvisorMember,04/07/2003,Two nights on the Alexanderplatz showReview(931027; 'full'); 230550,viajerillaMadrid,01/09/2009,unas navidades agradables showReview(23406396; 'full'); 230550,leonardoItalia,01/06/2009,hotel orrendo!! showReview(23315899; 'full'); 230550,elisabethBarcelona,01/06/2009,excelente ubicacion showReview(23306455; 'full'); 230550,bri00,01/03/2009,Albergo spettacolare! Veduta 230550,priper,12/27/2008,Muy bien todo showReview(23030757; 'full'); 230550,toratoratora,12/24/2008,銇︺倱銇ㄣ亞铏伄銉併儳銈炽亴銇嬨倧銇勩亜 showReview(22989978; 'full'); 230550,Succhino,12/13/2008,Hotel comodissimo showReview(22687884; 'full'); 230550,CRICCO,11/25/2008,Strategico ed accogliente showReview(22182908; 'full'); 230550,ahflan,11/24/2008,magnificamente comunicado showReview(22144638; 'full'); 230550,dieurlauber,11/09/2008,Gerne NIE wieder! showReview(21674665; 'full'); 230550,lass,10/08/2008,Ottimo albergo situato in una... showReview(21214727; 'full'); 230550,lass,10/07/2008,NON POTEVAMO SCEGLIERE... showReview(20995585; 'full'); 230550,lass,10/06/2008,Wir hatten das Gl眉ck viele... showReview(20743960; 'full'); 230550,lass,09/21/2008,銉撱偢銉嶃偣鍚戙亶銇с仚 showReview(20753333; 'full'); 230550,daniele74,09/19/2008,perfetto showReview(20197837; 'full'); 230550,lass,09/16/2008,Climatizzazione delle camere... showReview(20436051; 'full'); 230550,lass,09/09/2008,Sch枚nes Hotel am Alex showReview(20551149; 'full'); 230550,JCLG,09/08/2008,H么tel correct; tr猫s bien situ茅 Alexander Platz; vue du 11猫me 茅tage 230550,lass,09/02/2008,Hotel posto in una zona della... showReview(19733067; 'full'); 230550,lass,08/31/2008,ottima scelta showReview(19635626; 'full'); 230550,lass,08/31/2008,Prima volta a Berlino. L'hotel... showReview(19629200; 'full'); 230550,lass,08/30/2008,Un bon rapport qualit茅/prix au centre de Berlin showReview(19635625; 'full'); 230550,lass,08/29/2008,Vue et situation parfaite !! showReview(19635624; 'full'); 230550,lass,08/27/2008,Gerne wieder showReview(19635623; 'full'); 230550,lass,08/27/2008,Gute Lage; Zimmer nicht optimal showReview(19635620; 'full'); 230550,lass,08/27/2008,UN tres bon rapport qualit茅 prix showReview(19635619; 'full'); 230550,lass,08/26/2008,Ottimo per la visita di una capitale showReview(19635614; 'full'); 230550,lass,08/25/2008,A conseiller si l'intimit茅 n'est pas recherch茅e showReview(19635612; 'full'); 230550,lass,08/25/2008,El hotel est谩 excelentemente... showReview(19948909; 'full'); 230550,lass,08/25/2008,Posizione strategica; camere... showReview(19842137; 'full'); 230550,lass,08/24/2008,Au centre de Berlin showReview(19635611; 'full'); 230550,lass,08/23/2008,Super Lage f眉r alle Touren showReview(19635610; 'full'); 230550,lass,08/20/2008,Rapporto qualita'/prezzo... showReview(19562077; 'full'); 230550,lass,08/19/2008,Berlin Park Inn showReview(19635602; 'full'); 230550,LeopoldoBloom,08/16/2008,Buena opci贸n habitaci贸n 3409 230550,lass,08/15/2008,Super Lage; gerne wieder showReview(19635617; 'full'); 230550,lass,08/15/2008,hotel agr茅able showReview(19635621; 'full'); 230550,lass,08/14/2008,Gerne wieder showReview(19635616; 'full'); 230550,lass,08/14/2008,Gerne wieder Park Inn-- super Lage showReview(19635615; 'full'); 230550,lass,08/13/2008,绔嬪湴銇屾渶楂樸仹銇欍€?#x201d; showReview(19914806; 'full'); 230550,lass,08/12/2008,Ottima posizione showReview(19635596; 'full'); 230550,lass,08/10/2008,Gerne wieder showReview(19635608; 'full'); 230550,lass,08/10/2008,Hotel direkt am Alexanderplatz; gerne wieder showReview(19635607; 'full'); 230550,lass,08/08/2008,originale da non perdere al primo weekend insieme showReview(19635595; 'full'); 230550,lass,08/08/2008,Gerne wieder! showReview(19635604; 'full'); 230550,lass,08/08/2008,Gerne wieder. showReview(19635605; 'full'); 230550,lass,08/06/2008,bien plac茅 mais impersonnel showReview(19635606; 'full'); 230550,lass,08/05/2008,Volveria sin dudarlo a este... showReview(19492860; 'full'); 230550,lass,08/05/2008,Hotel moderno; accogliente e... showReview(19189936; 'full'); 230550,lass,08/04/2008,j'y retournerais showReview(19635603; 'full'); 230550,lass,08/03/2008,Jeder Zeit wieder showReview(19635600; 'full'); 230550,lass,08/02/2008,Mitten drin in Berlin showReview(19635599; 'full'); 230550,lass,08/02/2008,Tr茅s bon h么tel showReview(19635601; 'full'); 230550,lass,07/29/2008,Super Lage showReview(18523901; 'full'); 230550,lass,07/29/2008,Runde Sache; sehr zu empfehlen! showReview(18523895; 'full'); 230550,lass,07/29/2008,E' stata un'ottima scelta! showReview(18523893; 'full'); 230550,lass,07/28/2008,Tolle Lage showReview(18523890; 'full'); 230550,lass,07/26/2008,Ben posizionato showReview(18523889; 'full'); 230550,lass,07/25/2008,Nur zu empfehlen! showReview(18523885; 'full'); 230550,lass,07/24/2008,sofort wieder showReview(18523884; 'full'); 230550,lass,07/22/2008,Perfekte Ausgangslage showReview(18523902; 'full'); 230550,lass,07/20/2008,Gutes Hotel; zentraler gehts nicht! showReview(18523900; 'full'); 230550,lass,07/18/2008,confort showReview(18523888; 'full'); 230550,lass,07/17/2008,gut showReview(18523891; 'full'); 230550,lass,07/17/2008,Haben uns sehr wohl gef眉hlt showReview(18523874; 'full'); 230550,lass,07/16/2008,Tr猫s bon h么tel bien situ茅 pour visiter Berlin showReview(18523887; 'full'); 230550,lass,07/16/2008,Bon Hotel Bien plac茅 showReview(18523886; 'full'); 230550,lass,07/15/2008,Gerne wieder showReview(18523875; 'full'); 230550,lass,07/08/2008,Gerne wieder showReview(18523872; 'full'); 230550,lass,07/06/2008,銇婇ⅷ鍛傘伀銇炽仯銇忋倞锛侊紒 showReview(19172398; 'full'); 230550,kluka,07/01/2008,Gro脽es Hotel; kleine Zimmer showReview(17391048; 'full'); 230550,lass,06/30/2008,Ottimo hotel con grande vista panoramica. Posizione strategica. showReview(17436069; 'full'); 230550,lass,06/29/2008,tr猫s bon h么tel showReview(17436068; 'full'); 230550,lass,06/29/2008,perfektes Preis-Leistuns-Verh盲ltnis showReview(17436067; 'full'); 230550,lass,06/28/2008,ottimo hotel showReview(17436066; 'full'); 230550,Lorien84,06/26/2008,Buen hotel; y muy buena localizaci贸n showReview(17261788; 'full'); 230550,otagonal,06/23/2008,Buenas vacaciones showReview(17143850; 'full'); 230550,AlexyElena,06/16/2008,Sin duda; mereci贸 la pena Vistas desde la ventana del hotel 230550,lass,06/12/2008,Bello e situato in un'ottima posizione showReview(17436064; 'full'); 230550,lass,06/11/2008,sehr zentral showReview(17436065; 'full'); 230550,lass,06/03/2008,gerne wieder showReview(17436063; 'full'); 230550,lass,06/01/2008,Gute Lage showReview(17436053; 'full'); 230550,lass,05/28/2008,Nous y s茅journerons lors de notre prochain s茅jour showReview(16588958; 'full'); 230550,MauroBrasileiro,05/26/2008,猫 gi脿 la seconda volta in un anno e mezzo dal metro al park Inn 230550,lass,05/26/2008,猫 gi脿 la seconda volta showReview(16588960; 'full'); 230550,lass,05/24/2008,Absolutamente desconforme con... showReview(17240802; 'full'); 230550,lass,05/23/2008,Posizione strategica! showReview(16588959; 'full'); 230550,lass,05/23/2008,鑹亜鍫存墍銇с仚 showReview(19171330; 'full'); 230550,lass,05/21/2008,Comodissimo showReview(16588954; 'full'); 230550,lass,05/19/2008,ottima posizione ottimo rapporto qualit脿 prezzo showReview(16588949; 'full'); 230550,lass,05/18/2008,Qualit脿 e prezzo nel cuore di Berlino! showReview(16588948; 'full'); 230550,lass,05/17/2008,W眉rde ich wieder buchen showReview(16588950; 'full'); 230550,lass,05/14/2008,Sehr zentral aber kein richtiges Bad showReview(16588951; 'full'); 230550,lass,05/12/2008,IL PERSONALE NON PARLAVA... showReview(16731253; 'full'); 230550,lass,05/08/2008,Gerne wieder showReview(16588947; 'full'); 230550,lass,05/06/2008,Ein zentrales Hotel showReview(16588946; 'full'); 230550,lass,04/29/2008,ottimo hotel per rapporto qualit脿 prezzo showReview(15565441; 'full'); 230550,jlsv,04/29/2008,Algunos fallos importantes showReview(15459663; 'full'); 230550,lass,04/26/2008,ottima e strategica posizione showReview(15565431; 'full'); 230550,lass,04/26/2008,Albergo enorme.Ci siamo trovati... showReview(16727673; 'full'); 230550,lass,04/24/2008,Sauberkeit showReview(15565440; 'full'); 230550,lass,04/19/2008,tres bon choix; hypercentral showReview(15565439; 'full'); 230550,lass,04/13/2008,Highlight showReview(15565429; 'full'); 230550,espa,04/13/2008,muy buena eleccion vista desde la habitacion 230550,lass,04/12/2008,splendida camera showReview(15565427; 'full'); 230550,lass,04/12/2008,Molto bello showReview(15565430; 'full'); 230550,lass,04/11/2008,Mi sono trovata molto bene e penso di tornarci showReview(15565426; 'full'); 230550,lass,04/09/2008,splendide camere doccia favolosa showReview(15565424; 'full'); 230550,lass,04/09/2008,Neu; aber nicht durchdacht showReview(15565428; 'full'); 230550,lass,04/05/2008,Excelente situaci贸n; muy cerca... showReview(16725688; 'full'); 230550,lass,04/03/2008,veramente ottimo showReview(15565425; 'full'); 230550,lass,04/01/2008,Le camere del Park Inn sono... showReview(16727434; 'full'); 230550,Ironix,03/31/2008,Inmejorable Habitaci贸n 230550,lass,03/31/2008,Ci siamo trovati molto bene... showReview(16727940; 'full'); 230550,lass,03/30/2008,Hotel tr猫s bien situ茅; aux... showReview(16726787; 'full'); 230550,lass,03/27/2008,Ho notato una sproporzione tra... showReview(14650098; 'full'); 230550,lass,03/27/2008,Hotel muy comodo y bien... showReview(14650097; 'full'); 230550,lass,03/26/2008,L'opinione 猫 negativa anche... showReview(16726786; 'full'); 230550,lass,03/25/2008,El hotel est谩 muy bien... showReview(16726218; 'full'); 230550,Panavia1,03/24/2008,Estupendo hotel showReview(14487655; 'full'); 230550,JuanACorua,03/23/2008,No es una mala opci贸n; aunque espero encontrar alguna mejor showReview(14464204; 'full'); 230550,lass,03/20/2008,War o.k. showReview(14728024; 'full'); 230550,lass,02/25/2008,Tr茅s bon h么tel showReview(13980659; 'full'); 230550,lass,02/20/2008,sehrgerne wieder showReview(13980657; 'full'); 230550,lass,02/18/2008,Gerne wieder showReview(13980647; 'full'); 230550,lass,02/10/2008,Sch枚ner Kurzurlaub showReview(13980646; 'full'); 230550,lass,02/10/2008,Ausblick 眉ber Berlin showReview(13980645; 'full'); 230550,lass,02/07/2008,Habe dort schon einige Male 眉bernachtet; zentral. gelegen; gut erreichbar am Alexanderplatz showReview(13980644; 'full'); 230550,Trilly25,01/28/2008,Il panorama dal 23^piano! 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showReview(11355513; 'full'); 230550,lass,09/25/2006,Touristenabsteige showReview(11355512; 'full'); 230550,lass,09/25/2006,Park Inn Berlin Alexanderplatz showReview(11355511; 'full'); 230550,lass,09/25/2006,Wochenendtrip showReview(11355510; 'full'); 230550,lass,09/25/2006,Sch枚ne zentrale Lage showReview(11355509; 'full'); 230550,lass,09/04/2006,闈炲父銇偄銈偦銈逛究鍒┿仾... showReview(21801587; 'full'); 230550,lass,06/06/2006,Pulito ed efficiente showReview(11331030; 'full'); 230550,lass,04/03/2006,瑕冲厜銇倐銈枫儳銉冦償銉炽偘... showReview(21800956; 'full'); 230550,lass,12/13/2005,绉併伀銇償銉冦偪銉?#x201d; showReview(19156105; 'full'); 230550,lass,08/30/2005,杩戜唬鐨勩儧銉嗐儷 showReview(19155067; 'full'); 230550,lass,01/09/2005,JCB銈侽K showReview(19929552; 'full'); 230550,lass,08/11/2004,銈儸銈偟銉炽儉銉煎簝鍫淬伀... showReview(19928873; 'full'); 230550,lass,05/16/2004,銇┿亾銇銇忋伀銈備究鍒┿仹... showReview(19927468; 'full'); 230550,lass,05/16/2004,鍊ゆ銇ㄧ珛鍦版潯浠躲仹閬搞倱... showReview(19927442; 'full'); 230550,lass,05/08/2004,S銉愩兗銉炽仺锛点儛銉笺兂銇?.. showReview(19927168; 'full'); 230550,lass,01/30/2004,銆€銈儸銈偟銉炽儉銉笺儣銉?.. showReview(19924671; 'full'); 230550,lass,09/12/2003,銈儸銈偟銉炽儉銉笺儣銉┿儍... showReview(19921249; 'full'); 230550,lass,08/09/2003,銈儸銈偟銉炽儉銉笺儣銉┿儍... showReview(19920299; 'full'); 230550,lass,05/08/2003,銉欍儷銉兂銆€銈儸銈偟銉?.. showReview(19918656; 'full'); 230550,lass,02/05/2003,銇撱亾銇亰鍕с倎銇儹銈便兗... showReview(19916855; 'full'); 230550,lass,01/21/2003,鍫存墍銇偄銉偔銈点兂銉€銉?.. showReview(19916547; 'full'); 230550,lass,01/19/2003,銉勩偄銉笺仹鍒╃敤銇椼伨銇椼仧... showReview(19916502; 'full'); 230572,MadamLucyLuLu,12/09/2008,Lovely stay at the Grand Hyatt Berlin We're just back from a lovely weekend at this hotel. We booked the L'Amour package so we got BB plus champagne and strawberries on arrival (even though we checked in at 10.30pm). It's well worth getting one of their packages even if it's just to get the breakfast included in the price. The Hyatt breakfast was very good and we had it in our room each morning at no extra cost. The staff were all very friendly and helpful without being too forward. We got room service the first night. There wasn't much choice for vegetarians so I opted for spaghetti with sauce; which was quite boring. Luckily I also ordered a rocket salad which was very good. My partner got salmon and roast vegetables which he really enjoyed. The room itself (Grand King) was comfortable although not very big. The bed was very nice and it was possible to order extra pillows and bedding if required. We were happy with it as it was. There was a flat screen TV (Bang Olufsen). There were also speakers in the ceiling of the bathroom which was cool. You could lie in the bath and listen to your tunes or watch TV as there was also a smaller flat screen TV in the bathroom. There's a connector cable provided so it's possible to plug your MP3 player or laptop into the system. My only complaint was that the bathroom had sliding doors. One opened directly beside the bed. None of the sliding doors sealed very well which meant there was very little privacy when you used the toilet etc.. The spa was very nice. It wasn't too busy so we had an enjoyable swim etc.. Wireless internet cost 50 cent per minute with a maximum charge of 鈧?8 for a 24 hour period.The location of the hotel is very good. It was clean and to a good standard. The only downside for me was that the bathroom didn't feel like a separate room. Overall we had a lovely time there and we would happily go there again. If you are going; look for a package which includes breakfast; it's well worth the little extra. 230572,Joethting,09/27/2008,Fanstastic What can I say; it's a real 5-star. Contemporary; 1 huge plasma tv in the room and another little one in the bathroom. Awesome 230572,JamesL,08/26/2008,Loved the Grand Hyatt Berlin! We just returned from our vacation in Germany and our stay at the Grand Hyatt Berlin was one of the main highlights. We were fortunate to book the Max Reinhardt Suite/620. There are so many side benefits to booking this suite that the value is worth the extra price. Limo service to and from the airport; an amazing buffet breakfast (Vox-not to be missed) complimentary mini-bar; and many other meals; snacks and drink specials.All areas of service were exceptional; from the front desk to the various bars/restaurants. Completely modern in all phases; the room was huge; comfortable and spotless. Outside of a mattress that was pretty hard (not their usual Heavenly Bed) there are no complaints.Perfect location as well. Central to all the sights but within it's own distinctive area. Within walking distance of many of the best attractions and close to the U and S Bahn trains. There are enough places to eat or get a drink within 2 blocks of the hotel that you'll never have to worry about your next meal.I could go on and on but I'll just tell you to stay here when you visit Berlin. There's no doubt this is where we'll stay again if/when we ever return. 230572,JenM72,07/17/2008,Great hotel Stayed here for 5 night at the start of July. Rooms were spacious; bed comfortable. Good internet access. Hotel across the road from a shopping centre and the Sony centre at Potzdamer. A few minutes walk to the S and U bahn as well.Overall a good hotel; well located; with friendly staff; and good ammenitites. 230572,ENK1973,06/28/2008,Should Be A PARK HYATT!! My stay at the Grand Hyatt Berlin was actually a highlight of my Eastern European vacation. Hotels service; cleanliness; guest room; gym\pool facilities and location were absolutely perfect. (Stay June 16-18)Highly Recommended! 230572,Pippsyo,06/19/2008,Boring but Brilliant This hotel purrs like a Mercedes. It's a silky smooth and comfortable machine that is wonderfully comfortable and only lacks something truly distinctive to set it apart from all the other contemporary hotels in redevelopments around the world.Got a great deal on the Hyatt website and booked into a king bedded Grand room. Bathroom with its wood-panelled sliding doors was great; lovely walk-in shower on great stone floor. Everything you need as ever.Flat-panel TV boasted the heaviest remote control I've ever handled. Lighting was great; bed was very comfortable. Sound proofing was perfect. Genuinely luxurious.The only thing is that it could have been anywhere really. My feeling is that it is just a bit too bland with its high empty ceilings in the common areas which were filled in with anonymous background music. The blandness doesn't matter too much and to be fair it does echo the general numbing blandness of the entire Potsdamer Platz redevelopment of which the hotel is a part.And at least they try with big red walls and friendly staff who just manage to retain the sense of personal service despite the corporate sense of the place. But this really is a minor gripe - the place is fantastically comfortable and a great stay. We didn't eat in the restaurants and nor did we try the fitness centre but it was a very-well appointed hotel in terms of facilities. 230572,yrtx4e,05/28/2008,Great Service; Perfect Location The Berlin Grand Hyatt lives up to the GrandHyatt name.Location: very central for business and lesiuire traveller; around the corner there are rows of decent restaurants. The Concierge is excellent in recommending good restraurants. Dont' hesitate to ask. 5 mins to Posdamer Platz station. Mall; cinema and even Casino is around the cornr.Rooms: clean; sleek; grand. BO flat screen TV sound system. not extremely spacious for our Grand Twin room.The bathroom is spacious with tub and a rainshower cubical.Bathroom amenties are from Aveda. But the housekeeping staff was very mingy; not putting new or additional shower gel and moisturizer; she just screwed the cap back and put them there. Very disappointing. The room offers a good variety of tea and coffee making facilities. Internet is NOT WiFi. 18 Euro per day.Didn't use the business center; so no idea about the efficiency.Breakfast at Vox; selection is impressive. THe service is immaculate. The doormen are very courteous; cheerful; they truly extend that welcome everyday; not just aiming for tips.All in all ; it's a great choice for Berlin; We have got a reasonable rate of E295 for the room w breakfast. I consider it pretty good.We kept one of our bags with Grand Hyatt after checking out on our 4-day trip to Prague. The Bell staff are very acommodating; the doorman saw us return; without a word; he rushed to get our bag out. impressive. 230572,epicentre,05/12/2008,One of the best hotels in Germany This is my preferred hotel for trips to Berlin and probably the best hotel in Germany. I love the minimalist; but functional clear design. The rooms are of modern design; but without the awkward feel of design hotels. They have managed to mix clear design with a cozy feeling so you just don't want to leave your room.The Vox restaurant is awesome; service in all areas of the hotel always top of the mark. 230572,spgala,05/05/2008,perfect Overall a great hotel. Position is excellent - 5 mins walk to the nearest train station; restaurants; shops and bars in the vicinity. Hotel itself was modern; quiet; clean; service excellent (got a kick out of a petite hostess lugging my bags around); nice spa. Excellent value for your money. In other cities a hotel of this level would have costed double. One small note - a printer connected to the internet computer would have been helpful (to print out airline check-in boarding passes)Highly recommended. 230572,Basha59,05/03/2008,Great Location What an avant-garde hotel located right in the centre of Berlin - the room was large (I had a king size bed) with all the amenities one would expect from a hotel of this nature; including fresh apples every day. The bathroom was to die for - I wanted to take that home but it would not fit in my suitcase! Service in the hotel was exceptional from the door men; to the restaurant staff to the girls behind the front desk. Breakfast in the restaurant was excellent with freshly made eggs - any style. Plus all the items available looked fresh and delicious. One minor complaint - it would have been great to have an iron available or in the room. Location was super - just around the corner from the Potsdamer Platz; the Sony Centre and many shops. Further down were the Brandenburg Gate; The Holocaust Memorial and so much more.All in all; I loved this hotel and Berlin - Ich Bin Ein Berliner! 230572,FrankietheHun,04/13/2008,Not so Grand Would you expect a room in a hotel like this to have a connecting door to your neighbor? I didn't. So it was quite a surprise for me to hear him trade creche figurines over the phone late at night. Even more of a surprise was to hear from the night manager that I was the first person ever to complain...To cut it short: I had the chance to move to another room after pushing for it. As long as you make sure your room isn't connected to others it's a decent hotel in a convenient location for tourism and doing business with the government. Service in the Vox restaurant is good. 230572,mhs24,01/21/2008,I love this hotel! I spent four days; three nights at the Grand Hyatt Berlin for a holiday weekend. It is wonderful!The staff--from the doorman; to front desk clerk; to the concierge; to the housekeepers--are courteous and friendly. The lobby Christmas decorations were tasteful and gorgeous. And the rooms were well appointed. I particularly liked the zoomy bathroom. I am a very light sleeper. The interior/courtyard room was perfect. I never heard street noise or another guest.The Potsdamer Platz location is outstanding. I heartily recommend this property and would love to stay there again. 230572,onBusiness015,01/16/2008,Among the top 5 hotels I have stayed Service: top Location: top; on Potdamer Platz walking distance to many placesRoom are nice and spacious. The best is the service. The staff is so attentive; I have ahrdly seen something similar. The bar features live music and is stylish; nice to relax after a long day. Also the spa area on the top of buidling is nice.What a place! 230572,arlu,09/18/2007,Great hotel in Berlin - for everyone Absolutely brilliant hotel. I have stayed here for about 3 weeks in total this year. The rooms are enormous (could have a flat panel TV though!) and the best part by far is the bathroom - almost as big as the main room itself. I can't go on about the bathroom enough. LCD to watch TV in there; powerful walkin shower; stylishly decorated. An absolute pleasure. The staff are very attentive; and even when they walked in on me changing once (dry cleaning delivery); they apologised with a bottle of wine. The spa is great (I recommend the massages) and has a decent gym and sauna. The breakfast is excellent (I love the Earl Grey there) in the Vox restaurant. Vox has great food all day; and the best whisky list I have ever seen. It has a great vibe in the evenings. The hotel may be ugly; but the location; rooms and service is great. Highly recommended. 230572,Ahmed77Bahrain,09/11/2007,Best Hyatt we are family of four took two bedrooms connected for six days. Paid in advance for better price. We enjoyed the hotel and the area very much. Sony building next to it which was very enjoyable to the teens. I too ejoyed the Beer garden at the Soney Centre. Have used the Hyatt restruant several times which is very good. We prefer the one next to the reseption due to food and informal comparing to the large one indoors/outdoors. Can not remember the name. 230572,JESVancouverBC,08/14/2007,Wonderful Hotel Unbelievable service from the moment you walk in the door. Not enough superlatives to describe the efficiency and friendliness; even down to the maids. Great location in Potzdammer Platz and lots of nearby restaurants and entertainment. The room was wonderful from the bed to the incredible shower/bath. Worth the price. 230572,TheBonbonies,07/27/2007,Impression of two wolrd travellers (not on bussiness) Could not say enough good things about this hotel. It exceeds 4* expectation. It is quite modern hotel; with modern furniture and decorations. Staff is quite helpful and friendly. We were surprised to arrive in our room and find a bottle of Champagne; lovely truffles and a special note to us. A really nice touch. The breakfast buffet at the VOXX restaurant is great. They offer a variety of fishes; cheeses; and charcuterie. Lovely breads; fruits; juices; etc. I would only say; if you are travelling for leasure; don't be surprised to see many business travellers. 230572,okyalos,07/20/2007,Wow I was shocked by the Hyatt berlin. Although i am not a five star naive client; i was astonished by this hotel .Even the clerkboys; were some beautiful women.The service is magnificent; you could see everywhere polite and smiling staff; and by far the most beautiful women i have seen working in any given hotel.The room itself cannot really be described by english language.Any attempt will really be unfair for the hotel . 230572,batravn,07/09/2007,Service at its best We stayed here for a weekend in June; and there's only one thing to say: What a hotel.The rooms are elegant but anonymous; which is the only negative thing to say about the hotel. The staff is amazing; and everywhere there is curtious and serviceminded personel.The clubrooms on the 7th floor comes with admission to the lounge which is an extra treat and also with a fantastic service.The crown of the hotel is the pool on 8th. floor with a fantastic view of West Berlin. 230572,Brabazon,06/15/2007,Wonderful hotel experience... A fantastic hotel with great staff. Very professional and courteous. In short; the kind of hotel experience you expect but don't often get. No complaints whatsoever... 230572,PotterMoose,06/01/2007,Excellent hotel; excellent service This was our fourth time at this hotel; and one of the nice things is that it doesn't change. The service is always good; and the rooms immaculate. We stayed in a club room on the seventh floor; with a good view. Breakfast is included - comprising a buffet of cold meats; pastries and beverages. We arrived early; and they offered us coffee and to look after our cases whilst we went out until the room was ready. They also offered us a complimentary extension of our room until 2pm on our day of departure. Rooms are modern and well thought out; with very comfortable beds. The location is also good; as it is basically in the middle; so you can easily head east or west; either on foot or via the underground which is nearby. Overall; very good; and whilst not cheap; it represents value for money. 230572,spectra21,05/09/2007,Luxurious Stay on Club Floor Bed (club floor) 230572,wadeonplanetearth,04/21/2007,Still My Global Favourite I have stayed at this hotel a few times since 2004 and in travelling the globe have found the service and expectation consistantly met every time.This stay was a Hyatt reward on the club floor but have paid full pricing on all my previous visits; the big attaction for tired business travellers would have to be the outstanding fitout of all the rooms and the soundproofing. You will get a good sleep here....We used the clubroom for breakfast the staff were friendly although breakfast at the hotel restaurant Vox on the ground floor is the way to go for choice that can't be beaten although it is fully priced accordingly.Walking Berlin is great but lunch in the hotel restaurant cafe was was a great experience and reasonably priced.I had the hotel do laundry on Saturday afternoon for my night on the town and they turned around casual clothes and business shirts etc in under 3 hours with better than my mothers effort on the ironing.We both found the staff friendly and not at all snobby for this standard of accomodation. If you are a design and interiors buff then you won't go past this hotel - Make sure you take the private lift up to the day spa and pool on the top floor the view ver Berlin is great.On pricing the food and extras are mid range compared to other European capitals with only breakfast seeking top euro figure. 230572,Muntz73,01/17/2007,Awesome Hotel As others have mentioned; this hotel is absolutely wonderful. It is worthy of 5*. The modern atmosphere is beautiful. The rooms are done very well. The lobby has great art. Nothing has gone un-noticed with this property. The service is perfect. I received a massage at the spa which was a beautiful spa. All of the facilities were just amazing. Great location. 230572,awc825,01/10/2007,Modern design; friendly staff I have to concur with the the majority of the reviews for this property; for a 4-night stay with my wife in Dec. The hotel was a little bit hard to find if you take the U-bahn or S-bahn to Potsdamer Platz; but it's no big deal. Upon check-in; we were upgraded to a Club floor and the front desk staff personally have us a brief tour of the hotel facilities and our room. She was very friendly and professional - a nice touch. The hotel itself is quite new; with a modern sleek design. It's a 2 minute walk to the Blueman Group theater; shopping mall and casino. There are also MacDonalds and Starbucks if you're so inclined. The Potsdamer Platz area is within walking distance (about 20 min) to the Brandenburg Gate and Reichstag. All in all; highly recommended! 230572,patnlcc,10/12/2006,As good as all the reviews say We have used and enjoyed the Hyatt Club floor arrangement before; and were not disappointed in Berlin; which is a magnificent city and so worth a visit. The Club level rooms are very comfortable; spacious and quiet and have gorgeous bathrooms. The Club lounge set-up is excellent; continental breakfast is available - very generous; altho no hot food - cakes/snacks from 3pm to 5pm (most people are out sightseeing) and a 'buffet' from 6pm until 8pm. Not the biggest buffet in the world; but more than enough for us. Free wine/beer/sparkling wine during these two hours also; and very generous amounts. The club lounge was a home from home and we relaxed there in the evenings over a couple of glasses of wine; before having an evening stroll and then turning in after a day's sightseeing. Berlin is a must-see city and don't forget Potsdam - a history buff's treat - and the Hyatt is the place to stay. We loved it. Buy the 2 or 3 day transport pass for 18 or 22 euros; you can hop on and off U-bahns; S-bahns and buses all day. 230572,carbiker,09/21/2006,WoW; what a great hotel! I went on a big European family vacation this summer with the whole clan (four adults; three kids; four countries; 3 weeks); and one of the highlights was the Grand Hyatt in Berlin; by far the best hotel in a trip filled with wonderful stays. I apologize for the length of this review in advance; but I just can't say enough about this amazing place.What a gorgeous hotel; and just what you imagine Berlin might be: stark; modern; clean; and efficient (such a nice change from the old world feel of all the hotels in Rome; Paris and London). I don't know a lot about Berlin (it was my first visit); but this hotel is really in a great area to explore. There are numerous museums; a big shopping mall; a huge live theater (Blue Man Group had just opened); an IMAX theater (and film museum); all within blocks of this hotel (and the kids loved the Mc Donald's next door!). Oh; and and the Starbuck's right across the street was nice too.We had three rooms in total: my folks had a one-bedroom corner suite on the third floor and we had two separate (two queen bed) rooms on the concierge floor (I think the 23rd floor). The suite was a real gem; with a nice view out of the corner living room that overlooked the front entrance of the hotel. The mini bar was COMPLIMENTARY (the kids loved this; as they had been forbidden to enter the mini bars in any of our previous hotels!); and there was even a stocked bar with liquor as well as a complimentary bottle of wine (my dad cracked this open right away) and a beautiful bowl of fresh fruit and cheese. There was also a DVD player with a BOSE surround sound system in the living room (There was large selection of DVD's to choose from in the concierge club room as well; with lot's of family friendly entertainment). The floor to ceiling doors opened to a bedroom with a king bed. The decor was modern (almost cubist) and predominantly black (of course!); but suprisingly the room was not dark. Our rooms on the upper floors were just as nice for regular rooms. I loved the utterly modern feel of this hotel. walking down the hallways felt like you were in a futuristic sci-fi movie or on a spaceship. Even the do not disturb signs on each door is a push button light!The greatest thing about all of the rooms however: the bathrooms. Simply magnificent. I especially liked the overflow bathtubs... they are enclosed behind glass in a huge travertine shower the size of half the room. There is a notch cut out of the side of the tub so that you can fill the tub all the way to the brim; and let the water flow over the edge when you get in. To get to soak all the way to the chin is such complete luxury. There is also a flat screen TV and sound system to enjoy while soaking in the tub! I really want to copy that bathroom in my house.As great as the hotel was; the real star of this property are the people. The staff was magnificent; with perfect english (with just the slightest accent; of course!); and a true dedication to service. No request was ignored or delayed; no employee encountered without a smile and warm hello. A lovely young woman escorted us personally to our rooms and explained all the features and amenities. And did I mention everyone is gorgeous!? There must be a rule that you can't be over 30 to work in this hotel; they all looked like models. The men were even better looking than the women! *sigh* I love Germany.The concierge room was a real treat. Each day it is the offical breakfast room (included in the room rate). With a lovely continental cold breakfast buffet set up. The coffee is fantastic; with a lovely froth on top from the machine. The wait staff is attentive and always close by. The selection of breads; pastries; cereals was good and there was also fresh fruit and always a fish and meat selection as well. Oh; and an unexpected bonus for Europe: the room is completely NON-SMOKING for the breakfast service! A lovely way to start the day. In the afternoon; the selection turned to tasty savory cold appetizers and pastries. Also Coffee; tea and all kinds of soft drinks and juices to try (the banana nectar is great!). And a staff always eager to serve.Small touches abounded: when we arrived in the concierge club room the first morning for breakfast; we started to push two tables together because our party was large and all the tables were set for four. Well; the staff politely informed us that they would be happy to do it for us; and also that they would have it set up for us in advance each morning of our stay... and so it was the next morning all set up when we walked in. When we left on the final day (sadly) we had rented a large van for the drive to Munich. When we returned to the hotel and loaded up; checked out and finally got ready to go... one of the doormen came out and presented each of us with a large bottle of water to have for our long trip! I was amazed at how considerate this was.One more bonus I forgot to mention... my Dad travels a lot for business; and our entire stay was free with his Hyatt Gold Passport points!The worst thing about our stay is that it was too short... only two nights. The city of Berlin is huge and there is so much to see. I can't wait to go back! I can only hope I'm fortunate enough to stay at the Grand Hyatt again. 230572,dadinha,08/14/2006,Loved the Grand Hyatt Very good hotel; great design and great rooms. 230572,CVCVws,07/15/2006,Very nice hotel A fine hotel close to everything. Make sure and take the hop on and off bus to see all the attractions. 230572,Christinaki,05/27/2006,Liked the Grand Hyatt Berlin very much We were a group of eight friends and spent five nights at the Grand Hyatt in Berlin; which we liked very much in everyway. The location of the hotel is very convenient to many Berlin ventures. The hotel itself is new; modern; decorated in a minimalist way and everything functions very well. Service ALL OVER THE HOTEL is just excellent. It seems as if they have chosen the prettiest; most polite; smiling and well-groomed young professsionals in the country to work in the hotel. Our rooms were near the elevators; which is convenient; they were quite big in size (especially the bathroom area) although storage space could have been a little bigger.Other than that they were very well equipped and the staff of the hotel fulfilled every demand we expressed right away. The breakfast buffet every morning was one of the best I have encountered in the top hotels I have stayed in the world. All in all we had a really enjoyable stay. I would highly recommend the Grand Hyatt. 230572,ATripAdvisorMember,05/20/2006,Memorable stay I just returned from spending three nights at this hotel on business. I've stayed at a lot of hotels all over the world and this is definitely up there with the best. The service is quite likely the best (and most subtle) I've ever experienced. In fact; everything about the hotel is non-intrusive. The rooms with glorious bathrooms; Aveda amenities; a swimming pool that was all mine every morning I used it; a plentiful buffet breakfast surpassed only by Hotel Arts in Barcelona; a Herald Tribune AND USA Today readily available...In short; a terrific hotel in a fabulous location. If I have any complaints at all it would have to be the coffee. It's just not that good. But that's not a problem as there's a Starbucks across the street... 230572,Lucyluu,04/05/2006,Brilliant hotel that made our city break a holiday Stayed here for 3 nights in March. Great location between Zoo (which isn't so nice) and Mitte (which was great) and on good bus route (no.200). Very friendly service. Nice big; modern rooms; had view over Philharmonie; with great bathroom. Spa was fantastic - beautiful pool; great sauna/plunge pool section and relaxing treatments available. All restaurants and the bar were great; if you want to stay in for food although its also nearby to other great eateries (try Lutter Wegner over the road; which invented the term Sekt). Overall it really made this city break a proper holiday; although it is certainly not cheap but we felt worth splashing out on. 230572,martinnyc1,03/10/2006,My favorite hotel in the world I have stayed at the Grand Hyatt Berlin several times now and it is my favorite hotel in the world. The facilities and staff are excellent. The rooms are modernist but elegant. The rooftop spa is fantastic; with a pool; whirlpool; dry and wet saunas and spa services. There are a few restaurants and bars in the hotel itself and right outside the door is Potsdammer Platz with lots of shops; restaurants; movie theaters; museums and bus and train transportation. It is a quick walk to the Brandenburg Gate and Reichstag. The staff is highly professional and will help you with any questions you might have during your stay. Everything about the hotel is first rate! 230572,haji,11/30/2005,Top rate I recently stayed at this hotel for two seperate nights - one on a standard floor and one on the club floor. Both stays were excellent. The club floor provides a continental breakfast and continuous snacks and drinks throughout the day. The hotel staff is very courteous and helpful. The lobby and rooms are very nicely furnished and decorated. The bathroom itself was almost as big as some hotel rooms that I have stayed in in Europe. The hotel itself is right on the Potsdamer Platz. There are some restaurants; shopping; and nightlife activities in the area but they do not seem overly popular. However; the main shopping; restaurant; and siteseeing area (Reichstag; Brandenburg Gate; Unter Der Linden)is a 10-20 minute walk from the hotel. There is complimentary internet access in the downstairs business center as well as the club floor lounge. In-room access is available for a fee. The only downside is the floor layout. It can be a long hike to your room if you are not near the elevator bank. I would definitely recommend this hotel if you are not overly price sensitive. 230572,Mi79,11/22/2005,Overall a good experience This hotel is fine for a business stay in Berlin; as the staff is very kind and professional; the lobby is quite impressive; the location is great (on Potsdamer Platz; home to theatres; clubs and malls) and there are all services you might need.On the other hand; it has nothing really distinctive; it is not at all charming. Even the well known Vox Bar is nothing special; prices are low; but nothing really exciting or new is going on.The rooms are warmly furnished and everything is quite new. The shower room is great; but I didn't really like the position of the only one closet in the room (it is inside the bathroom!).Breakfast is a plus for this hotel; as it is really complete and freshly prepared. This should be a standard for a 5* hotel; but I did not find this level of service everywhere. 230572,beechmi,11/17/2005,Didn't find much 'Grand' about this Hyatt I just returned from Berlin; where I stayed at both the Grand Hyatt and Intercontinental Berlin and I was a bit disappointed with the Grand Hyatt. As with most Grand Hyatts the hotel is well located; and the lobby is impressive. The staff is courteous and professional; but as I've found with other Hyatt's throughout the world I also found them too formal and stiff.I stayed in one of the 'Club' rooms on the 7th floor and the room was nicely furnished and very contemporary. But it was also quite small; and had little closet space.In addition; although I requested a 'non-smoking' room; and the room I was assigned was supposed to be a 'non-smoking'; it had a strong stench of smoke and booze that would not go away; and since the hotel was overbooked; there were no other rooms I could move to.The gym on the top floor of the hotel is nice; but not the 'greatest' gym in Berlin (I would say Holmes Place as well as others are much; much better). Finally; the hotel was very expensive; and definitely not worth it. When I go back to Berlin I will stay at either the Intercontinental or Starwood properties; much nicer and worth their price. 230572,VLAXKAMEX,11/09/2005,Must stay hotel in Europe I loved this hotel. It was modern staff friendly and profesional; clean - gym was fantastic and what a view! The pool was of good size! What can I say this would be the best hotel in Berlin! 230572,Alysha,10/25/2005,I love this hotel! This is one of the best hotels I have ever stayed in! I want my house to be as nice as this! It is in a great location and the hotel is spacious and comfortable. The rooms are amazing with their state of the art design and practicality. Stay here if you can - for business and pleasure! 230572,hardpack,10/18/2005,fantastic This is a great place. Good location on the Marlene-Dietrich-Platz. It has a very stylish lobby; everything looks very clean and tidy. My room was a view overlooking M-D-Platz; on 3rd floor and not too noisy. Spacious oom with full-length windows. Wet-room rather than bathroom - very nice indeed. Restaurants and room service as well as housekeeping great too. The top-floor health club is full of very good equipment and treadmills have great view across Berlin rooftops so not boring! I cannot think of anything bad to say or even so-so; I enjoyed it so much. 230572,lrnyn,10/16/2005,Top class Had a hard time choosing between the Grand Hyatt; Adlon; and the Ritz Carlton. Berlin's a great city where you can stay at a 5 star world class hotel for reasonable prices compared to other cities in europe (i.e.; Paris; Venice). Recently stayed here 3 nights. Everything is top quality including services; restaurants; health club/spa; and location. Located in the heart of Potsdamer Platz; you have multitude of shopping and restaurant choices. Also; the Philharmonie (home of the Berlin Philharmonic) is just across from the hotel. The hotel is one stop on the S-Bahn from Unter den Linden and a few U-Bahn stops from Kurferstendamm. Although the quality of Hyatt hotels is pretty variable in the US (except for Park Hyatts); I've found that Grand Hyatt hotels are excellent (truly 5*) in europe and asia and this is no exception. The rooms are modern and clean with nice bathrooms (seperate bath/shower but only one sink in vanity). My only small semi-negatives would be that there is nothing overly special about the room itself (minimalist) and internet access is a bit expensive (18euros/day). I would definitely stay there again. 230572,hon75,10/11/2005,A top choice A group of us travelled to Berlin to see Robbie Williams in concert and needed a room for just one night. After lots of research we chose the Hyatt Berlin and were more than pleased with our choice. The staff were both professional and friendly. Our rooms weren't huge but were great; the bathroom was definitely a highlight as was the Aveda products they had provided. Smaller details that made that bit of difference were noted - lots of hangers; some silk and padded; chocolates; fruit; the playstation. The reception bar was swish and welcoming even with lots of German celebrities and camera crews about us. The doormen were wonderful - one even made sure our taxi stopped off at a coffee shop as we'd tried to get a starbucks and it was shut. The beds are SO comfortable; if I could have stolen the pillows; quilts AND the bed I'd have done so ;0) A very pleasant and much needed sleep after such a manic day and night in Berlin. The decor of the hallways reminded me of a typical boy's bedroom in the 80's - red/grey and white but other than that everything was tip top. I would highly recommend a stay here and would like to go back. The Vox bar is wonderful too - as are the wasabi peanuts they serve up!! 230572,Spacrawler,08/06/2005,Superior choice in Berlin Stayed here for four nights in May in a club level room. I have nothing but good things to say about this property and my experience there. Although there is madness outside the hotel; being located in a very popular (and convenient) shopping and restaurant area; the hotel itself is cool; quiet; and without clutter. (In contrast to the other top end properties which are smack dab in the middle of the main tourist area). I found all the staff very helpful and professional. My room; although not large; had all the necessary amenities. The shower and tub area was fantastic; one of the best I have seen anywhere in the world. My a/c didn't work as well as it generally does in the US; but it was okay. It is definitely worth paying to upgrade to the club level because you get access to the club lounge. The meal presentations in there were just that - meals with lovely gourmet food at least three times a day. I found there was no need to eat in any restaurant during my stay. There is also a nifty coffee/espresso maker in there and access to cold drinks almost all the time. This is not your typical Hyatt! You can't go wrong at this property! 230572,Navigator10,06/03/2005,Good shopping and restaurant row near the Hyatt Recently I stayed at three hotels in Berlin. These were the Grand Hyatt; Radisson and the Sorat Art'otel. This one was the overall best. This hotel is very modern. The rooms are clean and nicely sized. The shower adjacent to the large tub in the bath is the same design used at The Grand Hyatt in Tokyo if you have been there. Probably the best Hyatt baths designed. You can manipulate the lighting a bit for a nice mood. I would have preferred a bubble bath rather than scented bath salts. Bring your own bubble bath. Adjacent to the hotel is a street lined with restaurants in various price ranges with outdoor seating under trees. One of the best streets in Berlin in my opinion. Restarants stay open pretty late too. Ajacent to this street is a large indoor shopping mall (three levels) nicely designed. Across the street is Potzdamer Platz with it's restaurants and Filmmuseum Berlin. Within walking distance is Checkpoint Charlie; Deutsches Technikmuseum (where I walked into a freight car used to transport jews to concentration camps) and the Mies van der Rohe designed Neu deisgned Nationalgalerie. Concert halls and motion picture multiplexes are in the area. The classy French department store Galeries Lafayette and the multi level mall attached to it is definately worth the walk. A lot of high end shops are within a couple of blocks of this store.The service from the bilingual staff was excellent. They sent ice to my room at my request a couple of times. Anthony; one of the bellmen; is from Chicago. Since I didn't know a word of German; he made a couple of calls for me so I could get some evening entertainment. This hotel has rather long hallways; however there was a nice lounge area on my fifth floor where a person could have a private conversation with visitors without having them in the room. You have to use your card in the elevator to get to your room.A word about exchanging money in Berlin. I exchanged money at the airport; central and east Berlin and at the hotel. Exchange rates matched very closely. German efficiency. Shopping around for rates isn't worth the time and trouble in my opinion.Definately consider this hotel for your Berlin visit. 230572,ATripAdvisorMember,05/20/2005,Don't miss it I spent four days at the Hyatt Berlin. Service; decoration were perfect. Hip. Close to the Potsdamer Platz. Rooms are spacious. Food was exellent. Don't miss this beautiful hotel. And book a room at the clublevel! 230572,AndreasHamburg,03/26/2005,modern luxury; centrally located We spent a long weekend in Berlin and booked a clublevel room; which is worth the extra Euros: wonderful breakfast and snacks for dinner: italian antipasti; different kinds of meat; excellent wine plus softdrinks all day long. The rooms are spacious; well appointed and are designed in a temporary style with all amenities you'd expect. The floor in the bathroom is heated; so are the mirrors. Plasma-TV in the bathroom. The beds and pillows are perfect. This is what I call heavenly. The staff were friendly with a it will be my pleasure attitude. Had lunch at the restaurant and enjoyed it. We will be back. The hotel is situated in Tiergarten at the Potsdamer Platz; a short walk to Bundestag and Unter den Linden and adjecant to the Phiharmonie. 230572,wacker,03/15/2005,top class stayed here for a weekend in nov 04. berlin was cold! Tiergarten is a lovely area;very modern.as for the hotel it was brilliant. The staff are very nice;the rooms are lovely;the bar and restaurants are top class; (bit pricey). The fitness centre and pool are excellent;sauna and steam room are very nice;everyone being naked took a bit of getting used to but thats the norm in germany. will return. 230572,ATripAdvisorMember,03/06/2005,best hotel ever seen; every year again!!! showReview(3254279; 'full'); 230572,JanBerlin,09/20/2004,Great experience showReview(2587973; 'full'); 230572,ATripAdvisorMember,08/24/2004,Spacious rooms; quiet; and centrally located showReview(2489892; 'full'); 230572,ATripAdvisorMember,08/01/2004,They will bring you coffee in the Grand Club showReview(2350128; 'full'); 230572,RJB,04/26/2004,Beautiful; not totally efficient showReview(1836824; 'full'); 230572,ATripAdvisorMember,03/05/2004,The Grand Hyatt is Grand showReview(1709906; 'full'); 230572,ATripAdvisorMember,10/18/2003,Best hotel in Berlin showReview(1397746; 'full'); 230572,Bourgem,07/26/2003,Perfect Design Hotel showReview(1149049; 'full'); 230572,FRM,02/22/2003,Very good design showReview(860128; 'full'); 230572,ATripAdvisorMember,01/01/2003,Great hotel; Great location showReview(830262; 'full'); 230572,lass,05/16/2008,Gerne wieder showReview(16607926; 'full'); 230572,lass,03/27/2008,Sehr zu empfehlen showReview(14738121; 'full'); 230572,BenFromParis75,01/02/2008,Excellent sejour dans un hotel design Chambre #513 King deLuxe 230572,ATripAdvisorMember,03/24/2006,coccolati al club floor showReview(4730687; 'full'); 230574,Strathallan,12/13/2008,Impeccable InterContinental Frankfurt - City Wing 230574,Holidaytravelfan,10/20/2008,First Class Hotel Stayed at the InterCon twice for one night each after flying in from Canada and a few weeks later again before returning.The hotel is nicely located at the River Main quay and close to the train station. City Centre area is about a 20min walk. distance to the airport about 15 min by cab (depending on traffic I guess). The room was nice with minibar (expensive); safe and a small LCD TV with a lot of international channels. Beds and linen were extremely comfortable! Bathroom had very nice amenities and nice black marble. Front desk staff was friendly; did not have any other interaction with staff as I did not use the restaurant; etc. As I work in the hotel industry myself I was disappointed with the type of comment card they provide. No space for own comments and not even space for your name; room number and address!! This is unbelievable to me - how can they improve their services; also room related; if they don't ask for room numbers. How can they fix problems? I have on purpose put my room number and name down as I was curious if I would get a reply but I of course haven't heard from them since. I worked in 5* and 3* hotels in Germany and Canada and both hotels reply to each and every comment card; no matter if positive or negative. This is however the only negative comment I can give about this hotel. 230574,Turisti,08/07/2008,Pleasantly surprised Booked two nights in Frankfurt through Hotwire without knowing which hotel I麓d wind up with until after my booking. Was pretty comfortable with it being the InterContinental as the price was ridiculously low and it being a 5star. Friendly doorman parked our rent-a-car just outside the hotel (saved us a bunch in parking fee) and a friendly gentleman at reception let us upgrade from the Hotwire room with a city view to a lovely room with a beautiful river view; for about 20 Euros. Location was great; we had warm; sunny weather and enjoyed walking along the river and into the old part of town. Also across the river is a lovely museum worth visiting.Can highly recommend the Signature restaurant on the ground floor; great food and top notch service.Just really happy with this deal from Hotwire. 230574,fkaway,08/04/2008,Good location; solid business hotel This elderly and large business hotel is approx. 10 walking mins. from the main train station and depending on time of day just less than 20 taxi mins. away from the airport. My deluxe room on the 10th floor was very spacious; with a sofa and a huge window front and a walkable balcony with view on the river Main and the neighbourhood of Sachsenhausen. There was a inroom safe; a working desk with LAN connection at charge (mine didn鈥檛 work) and surprisingly still with a CRT TV monitor. Ironing set at request from housekeeping. The little bathroom had a bathtub with good water pressure. The fitness center on the ground floor was equipped ok but with outdated treadmills and weight machines. The walk to the city center with e.g. European Central Bank or the 鈥淢aintower鈥?with an observation desk at the height of 200 meters took approx. 15 mins. at the same distance you鈥檇 also get to the neighbourhood of Sachsenhausen at the main street 鈥楽chweizer Strasse鈥?with all the cozy restaurants. The location of the hotel is central no wonder I could hear the close by busy street along the river Main. Breakfast buffet was between 06.30-10.30am as I left earlier I can鈥檛 rate this.My stay was ok and short. 230574,hschulze,07/20/2008,Very nice hotel....higher price Intercontinental 230574,PinkyandBrain,05/18/2008,Grey concrete building - Practical - Functional - Useful - Boring......German !! Room 230574,abconn,04/25/2008,Great staff at this convenient hotel We stayed at this hotel before catching a flight out of the Frankfurt airport. The staff at this hotel is fabulous and so friendly from the moment you walk in the hotel We had a very comfortable room with an amazing view of the Main river. The room was very clean and the bed was very comfortable. The bathroom was modern and updated. This is a great hotel for any traveler. The airport is easy to get to from this hotel and it is centrally located in Frankfurt. 230574,kenopdx,01/28/2008,Not worth the money; Noisy room; hard bed I just got back from my stay and I must say I was quite disappointed.As others have mentioned before; this hotel has two towers. If you bid on HotWire like I did; you will end up in the City Tower. While the room is still nice; it is incredibly noisy. Is stayed on the 12th floor; and it sounded like the cars were lining up right outside my window. I complained and tried to move to another room; but they were full; or unwilling to move me.The room was a bit small by US standards; but decent sized by European standards. It was equipped with 2 twin beds which seems pretty typical. The beds were very firm to the point of being a bit uncomfortable. I had a terrible sleep my last night.Also note that some room rates include breakfast. If you purchase on HW; your rate will not include breakfast. The breakfast buffet is 27eur which is quite steep; although it is a nice spread. There are many walk up restaurants within a few blocks; but nothing else immediately surrounding the hotel.Some sites list this hotel as 5* but I don't believe it is. It is fairly equivalent to many US 4* hotels; with the addition of a bathrobe and slippers; and some above average soaps; etc.The hotel charges you for everything; as you would expect from a business hotel. I racked up nearly $20 in phone charges; and that was after I used a pre-paid calling card!The room has wireless internet access; available for a fee. The lobby in the main hotel has a 1-hour free wireless zone where many hotel guests brought their laptops and checked e-mail. Overall; I don't think I would stay here again due to the high price and the fact that I had a terribly noisy room. 230574,LondonChap,12/21/2007,A business hotel first and foremost Everyone was efficient. And smart.The room was well-proportioned and equipped and we had a lovely view of the river.Large lobby with open-plan bar that offered speedy service.Well-presented restaurant that oozed that hotel restauarant kind of decor that was impossible to dislike but unmemorable at the same time.All very up to date with the brand standards ! A proper Intercon !We had no complaints. But we do have an observation !This is is a big hotel and the weekend we were there; completely over-run with a convention such that there were more coat racks in the lobby than I have ever seen before ! There were convention people running everywhere ! All weekend !That's why I suppose I wanted to post this review. Just because; efficient and comfortable as it is; that kind of trade is important to the hotel and; I imagine; likely to be frequent. But it left us feeling a little bit out of place. Combined with the slick but big feel of the place we concluded that perhaps this wouldnt be a place we'd rush back to or recommend for a weekend break. For business ? Absolutely. But we stayed at Meridien Parkhotel last time we came for a weekend and just found it more characterful and relaxed than this one. I think I'd rather send a fax from the Intercon than spend a Saturday night there again ! But give me a briefcase and a laptop and I'd return there happily the following Monday morning !! 230574,LoveGrandHotels,11/24/2007,Great Location; Great Club Lounge; Rooms need some TLC Large property in a good location alongside the River with excellent views. Hotel is comprised of two towers - be sure to ask for accommodations in the larger tower vs. the smaller older one across the street. Don't be afraid of the appearance from the outside - a 1960's concrete Holiday Inn-ish looking building. Inside it is quite nice - although it does have a bit of an early 1990's feel to it. I had a Club Studio room which is basically a Junior Suite - one large room with separate sitting area with loveseat and two chairs; a comfortable bed; and large bathroom with separate bathtub and huge shower. Overall; the room was showing some wear and tear; so I do hope they are renovating soon. Club lounge was excellent as was the staff there. The lounge provided a nice (hot) breakfast; lunch with two hot dishes and a spread of cold items; afternoon tea with pastries; evening snacks (again with two item items); and open bar in the afternoon/evening. I was very impressed with the overall quality; decor; and service of the lounge and it is a VERY good value. My biggest complaint was the lack of a full service health club facility for a hotel of this size. Exercise options included only a 24 hour room off of the lobby with some machines. Loved Frankfurt overall and felt very safe. Would definitely return again for a long weekend. 230574,Dave148,11/18/2007,Another Great Stay At The IC My wife and I just left the IC after a three night stay. We got a great rate through Hotwire. We arrived by car. They let me leave the car in their front dirve while we checked in. Afterwards; I picked up my car to return it to the train station. It's a 10 minute walk from the IC to the train station. Never a problem; day or evening. It's a short walk from the IC to the river. Our room on the 19th floor had a city view. Nice bedding and linens. When we requested to have the linens changed due to allergies; it was done promptly. Breakfast each day was fine. Very leisurely and uncrowded. Free wireless hotspot in the lobby. Also two free computers with quick internet access in the business center in the main lobby.The concierge was very helpful along with the front desk and bell staff.We'll definitely stay at the IC upon our next visit to Frankfurt. 230574,Baltzan,10/29/2007,A very well run hotel We stayed here for one night and were upgraded to a corner room with a small river view. The room was huge; bright and very comfortable.The bar and restaurant suited our needs. This is a business hotel. 230574,madtrekker,10/14/2007,Fantastic Place to Stay! I have just returned from an excellent 2 night stay at the Intercontinental Frankfurt. The hotel; staff and location were absolutely perfect and I wouldn't hesitate to stay there again.We arrived early (10am) and; as expected; were told that our room was not yet ready but if we took a seat; they'd call housekeeping and ask them to get our room ready. As we were going out for the day; we told them to take their time and checked our luggage into the bag store without a problem.We had a twin standard room in the City Wing. This is the wing that people here seem to have been less impressed with but I found everything just perfect. Access to the City Wing is across the street to the main reception but there is a carpeted underpassage within the hotel so you can get from reception to your room without going outside! Our room was on the 19th floor and had a fantastic view of the city. No complaints - it was beautiful at night with all the lights. A different type of beautiful to the river view no doubt; but it was certainly not ugly.The room itself was comfortable and tastefully furnished. Not modern; but fine. The beds were very comfortable and there were two different types of pillow to choose from. Non-allergenic or down pillows were available on request.The bathroom was large and the shower was excellent. A robe and slippers were provided for each guest and there were plenty of towels and Elemeris toiletries which were high quality. There were also cotton wool balls; Q tips; a shower cap and sewing kit provided in the bathroom as well as a hairdryer and a magnifying mirror for shaving / make up.The room facilities were good - an electronic safe; kettle (which was the only bad feature - it didn't have a spout and was a nightmare to pour with); tea and coffee; minibar; TV; iron and trouser press and a shoe shine service where you could leave your shoes outside your room to be cleaned overnight (free of charge).Our rate included breakfast and this was amazing. As the hotel is full of business people from many countries; the breakfast buffet was very international and included Asian food; curry; cereal; toast; pastries; ham; cheese; cooked selections; juice; yogurt; fruit and so on. The biggest choice I've ever come across and beautifully presented.We dined at Leon's Italian restaurant (access via city wing) on both nights of our stay and again this was excellent. The food is very well priced (from 6 euro for a pizza; 9 euro for a pasta dish) and the staff were very attentive. The food was served very quickly. If you're thinking of dining there; it is worth making a reservation or getting there early as it was busy.Finally; the location was perfect for us. On arrival; we took the short walk from the station (Hauptbahnhof) - the hotel was easy to find and the short walk felt safe and away from the red light district that is to the other side of the station. Getting around was easy; if you didn't want to walk to the shopping areas; the subway (U-bahn) from the Hauptbahnhof was easy to get to and goes to the main areas of the city. We also took a walk by the nearby River Main which was very pleasant. 230574,ValterNF,09/20/2007,Luxurious city hotel Great lobby.Tremendously professional staff. Taxis just outside the door. If you have a room with river view; it's fantastic during the night.Breakfast was excellent but too crowded. 230574,MontanaSky,09/16/2007,Excellent hotel in superb location for train travel I have just returned from a 10 day vacation in Germany. During that time I stayed in 7 different hotels in major cities throughout Germany; so I feel I have a good basis for comparison. My wife and I traveled mainly by train using the German twin rail pass. The IC Frankfurt is an excellent hotel that rates among the best of those that I stayed in. This is primarily a business hotel; so it has it wil not have any local color; but the staff and front desk would rank among the best in Germany. The rooms are nice and the location is very convenient. The hotel is easily reached by walking from the Frankfurt Hauptbahnhof and is away from the somewhat seedy area around the the train station. The views from the rooms are nice at night; even in the tower the faces the city. The city tower contains a very good Italian restaurant; as well. Frankfurt is primarily a business hub; and not an end tourist destination. We used our stay here; to adjust to the time change; do limited sight seeing ( I would recommend the Goethe House) and then start our extended train travels. The hotel is an excellent choice for other people who are planning to do the same thing. 230574,Zippyzazoo,09/05/2007,Wonderful Club Level The hotel itself is nicely decorated; spacious; and clean.Upon check-in; they overlooked our Priority Club status and did not upgrade our room. Perhaps I could have made them more aware as I just joined. So speak up.The wonderful club concierge Gisela later appologized for this; it was not her oversight; and offered a double room upgrade the next visit. The junior club suite was nice and large; modern and not at all a small European closet style room. I loved the room. I had a city view and would have preferred the river view I could see in the club lounge.The best part of the stay was the Club Level. I booked on AAA at a better value. Anyway; the club lounge on the 21st floor has plenty of food all day; full breakfast; small lunch and then something new for dinner. You could just have your meals there if you chose to. Complimentary drinks and alcohol until about 10:30pm; and then they lock the booze and put away the hot food; but the other stuff is there.The club lounge view is pretty and the best part is the most wonderful woman you might ever meet; Sabariah. She is one of the club lounge attendants and one of the most kind; sophisticated and efficient people you will ever meet. I looked forward to the days she was working. She is truly the highlight of the Intercontinental Frankfurt and the city of Frankfurt in my opinion. I would promote her to the front of the house as she has the best people skills of anyone I have ever met while travelling. I would go back to Frankfurt just to see her. If I do have to go back to Frankfurt; I will see if she is still there; if not I will stay closer to shopping and what nightlife Frankfurt does have.The bartenders and waitresses at the Mainhatten Bar in the lobby are really nice; especially Julia. The staff and manager always had a quick smile and the live piano is nice too.The bar closes every night at 2 a.m. the sign says; except when it is slow and they decide to close earlier. Room service will deliver after hous to the bar area or go out a few blocks to a red light area bar if need be. The red light district is very close; however; it is more sad than scary.Leon's restaurant...food is good for a hotel...however; the waiters thought it would be funny to stamp on the bill service gratuity not included. So; I tipped 10 euros on a 40 euro bill. Later I learned that gratuity is included in all bills. The waiter was rude and upset that we did not order a nice steak as he kept offering. He wore a wooden bead bracelet with a cross; what a thing to do. So; he suckered me. When I asked the hotel concierge about whether or not tip was included they assured me it was. When I then told me it was their own restaurant of Leon's; they tried to backpedal and then asked if I had a copy of that bill and; sure it is wrong of Leon's to do; but if the service was really good; it wasn't and on and on. They handled it poorly and I was deliberately mislead. When I tried to call about it the hotel operator would not connect me to the restaurant at 3:15pm because they closed at 3pm and did not open until 5pm.A few bad apples did not spoil the visit.I was with someone on business and spent the most time at the hotel. Business people alone would like this place; however; if you are like me and the one going along for the trip; choose a hotel closer to the shopping area; where you don't have to walk down deserted yet seemingly safe streets to get to the Zeil. I passed the Steigenberger in that area.All in all; a nice place to stay for business; get club level and the added cost is negated with the included meals and beverages. Without the Club level I don't know what I would have done all day and night. It was a nice place to visit and enjoy the food and the view. If you are lucky; you will meet Sabariah! 230574,precipice,06/03/2007,Great Hotel; Great Staff; Great Location - Very Happy View from River Wing room 230574,marshalex,03/26/2007,A good business hotel This is a good hotel to stay in Frankfurt.It is not too far from the city centre (the main train station Hauptbahnhoff)...just about 200 meters; but still it is far detached from the sleazy red light area of the district.I have enjoyed my stays at the Inter Conti as the hotel is well equipped and they have fairly decent sized rooms as far as Frankfurt goes. The breakfast is great and the staff friendly.Overall if you can afford it and need a place close to the train station where most of the shops open till later in the evening; it is good place to stay! 230574,admiral64,03/20/2007,awful I am currently staying at the hotel on business. As the employee of a large corporate customer of IC as well as a gold member of IC's loyalty programme; I assumed I'd get good treatment and the website showed nice rooms. However; despite asking for a river view room and being told one was available; I was given a room in the City wing which has a stunning view of.....the river wing. Oh; and a nice office block lit up in blue neon all night so you have to keep the curtains closed. The level of reflected noise from the street and the aircon units on the river wing's ground floor roof between the two hotel buidlings ensured that sleep was suitably disturbed. I have to admit; though; if you lean out of the 20th floor window (safe!) and look left; you can indeed see the river.The room is tiny; the bed is not king size (as specified for the corporate rate my firm is paying) and there are no decent news or sport channels (in any language; doesn't have to be English!). The kettle malfunctions so that when I made tea this morning I poured boiling water all over my bare feet - great start to the day. In addition; the shower hook doesn't allow for the shower to point into the bath so you have to hold it unless you want to huddle up against the taps and wall. In short; the room bears no relation to ANY displayed on the hotel's website; the bed has two single duvets which I loathe (and which is why I booked a king and not two singles in the first place); and I am checking out early and going somewhere else.I'm sure if you stay in the river wing; it's lovely - reception is certainly much nicer than the City wing - but don't expect IC Frankfurt to care about what you actually booked or whether you are a member of the IC loyalty scheme. 230574,olisonic,03/10/2007,Business Hotel The Intercontinental Frankfurt is more a business hotel. I rented a suite on my one night visit to Frankfurt. The suite was of a good size (60 sqm+) and had a balcony. No problem with the room; the fit out was nothing fancy but tasteful; it came with a good desk for working.What I enjoyed most about my room was the view of Frankfurt; I was on one of the higher floors. At night; the view of the skyscrapers is incredible.I also had access to the Intercontinental Club Lounge. No complaints here; plenty of drinks on hand; and the staff did not put them away after a certain hour; as per some Intercontiental properties. I enjoyed a few whiskies in the Club lounge; but I was the only person in the lounge later in the evening; very quiet. It is however; a good place for entertaining your business guests.Overall; I have no complaints about this hotel; as upmarket business hotels go; this hotel is fine. 230574,PootsUK,03/08/2007,Definitely Recommended More photos 230574,Monterone,02/20/2007,Nice; if you get a corner room This hotel has a great location within walking distance of the main train station (about a 15 minute walk) and the downtown area (another 10-15 minutes).I booked a superior room online and got upgraded to a deluxe corner room. I assume this was because I am a member of the Intercontinental's Ambassador program; although they didn't specifically say. The corner room (1601) was nice; with a view of the river as well as the downtown skyline. It was spacious; with a small sofa and sitting area; and it even included a balcony. Overall; I was pleased with the layout and furnishings.The one bad thing about the room was that the high-speed internet did not work. They had me call the iBahn helpline; which was useless and a waste of 30 minutes. Then they sent a technician; who fiddled with the wires for another 30 minutes and finally concluded that I needed to switch rooms. Finally; they took another 45 minutes to give me the key to another room (fortunately; it was another corner room -- 1401); where the internet was working. It was frustrating to lose a couple of hours on this process; and after all of that; they still charged me the regular rate of 18 euros to connect for one day of internet access. Throughout the process; the staff was courteous (and I was courteous to them; as well); but not once did they ever apologize for the inconvenience.Back to the positives: the gym is relatively large with a good range of equipment. The treadmills are a little old and sad looking; but they still work fairly well. The breakfast buffet is nice; with a lot of interesting choices (they even have a Japanese breakfast area; with miso soup).Overall; I was pleased with the experience; especially since I got a good room rate. If it hadn't been for the issue with the internet; it would have been a perfect stay. 230574,santo71,02/16/2007,Medium Hotel Good Morning; I've just returned from Frankfurt where I've been in work. My company booked Hotel at Intercontinental Frankfurt; wich by the name it would suppoded to be a good choice. I've found a regular hotel. Rooms too small for this type of Hotel and with noi confort at all. Breakfast was good by; as usual; too crowdy. In the morning we had to wait 5m or more for the elevator. IN general is a regular hotel with nothing in particular that make my stay special. Best Regards Carlos 230574,ConfusedCJ,02/05/2007,Excellent Hotel - Friendly; Helpful Staff My husband booked this hotel for a weekend as he got me concert tickets for a birthday present. The concert was in Offenbach and as it was a special birthday; he wanted to take me to a special hotel. He couldn't have picked better really. The hotel is not too far away from the airport; a taxi cost around 鈧?0. We arrived at around 11.30am and I expected to have to wait until 2pm or 3pm before we could check in. However; the receptionist checked us in immediately and we were able to go straight into our room - I was extremely pleased and rather surprised by this. During our check-in we were given a map of the City and the receptionist pointed out the location of lots of attractions; shopping areas; etc and then called on the Concierge to come and give us information about the Tour Bus. The receptionist and Concierge couldn't have been more helpful or friendly. This was to be true of all of the staff that we saw during our stay. The hotel itself was stunning and we had a deluxe room in the river wing. Unfortunately we didn't get one of the rooms directly overlooking the river but we did at least have a glimpse of it and the building at the side of the hotel was lit up with blue neon lights at night which looked beautiful. In any case; we weren't really in our room long enough to really bother about a view as we spent the two days walking around the City and taking in the sights; etc. It was a great room though; very spacious; clean and extremely comfortable. We ate in Signatures on our first night and the food was superb. A very high standard and first class service too. We didn't go into Leons so I can't speak for that. Breakfast was great and lots of choice catering for all tastes. We didn't get to try the Sunday Brunch as we were still full from breakfast. The hotel is in an excellent location and we managed to find our way around quite easily. We took a nice stroll around the city on Saturday and browsed around the shops and then on the Sunday we decided to cross the river and take a look at that side before heading back across to find somewhere to sit and enjoy a nice warm glass of Apfelwein. If you do want to go further afield there are plenty of taxis at the front of the hotel and the tram and underground system is nearby. All in all; an excellent choice of hotels - especially if you're looking for something just a little bit special. 230574,HolyBoy,01/18/2007,Quality hotel in convenient location The hotel has a convenient location with walking distance to thecity centre (Zeil) and shopping district (Goethestrasse). The building is next to the river and the top floor rooms have stunningviews over the city.The disappointed reviews mentioned here were most probablybased on the standard rooms. The hotel is very big withmany hundreds of rooms in two high-rise buildings andthe hallways of the lower floors seem worn. I always booked a Club Studio or a Club Suite and had agreat experience. There are only very few Club accomodationsso you will get a special service when booking one. The Studiosare very spacious one-room accomodations; with large baths;workdesk; large sitting area while the Club Suites occupy thecorners of the house; providing superb views; separatelivingroom; guest bathroom; TV in master bathroom; another 2 TV sets in livingroom and bedroom; large workdesk; small marble entrance foyer. The decor is a bit outdated but still luxurious. The Club Lounge is renovated; luxurious and very spacious; with all day complimentary food presentation as well ascomplimentary beverages including champagne andliquors all day. There is a PC for complimentary use inthe meeting room adjacent to the lounge and a smallterrace with tables to enjoy in warm days. There was once a pool in the hotel but they demolishedit for an unknown reason so now there is only a smallgym downstairs.Overall; the hotel is very good quality and value in aconvenient location and surely one of the best in the city. 230574,NormalTraveler,12/30/2006,Awesome! We got a great deal on this hotel through Hotwire and were so impressed with this place. The bed was one of the most comfortable I've slept in; the room was spacious (although the bathroom was a bit small); and there were a lot of fun little extras; such as a bathroom mirror that didn't fog. We also were given a room with an amazing view of the river. Staff was friendly and efficient and the concierge couldn't have been more helpful with regard to restaurant recommendations and reservations. I felt like a rich businessman without having to spend a fortune. 230574,Germanontour,10/24/2006,great weekend stay Lounge 230574,calvados13,05/23/2006,Excellent Weekend I booked this hotel for a 'luxury weekend break' with some trepidation following reading the some of the previous reviews on this site. I was pleasantly surprised after booking at short notice I was greeted as a Intercontinental Amabassador (which You can buy for this chain of hotels and which I highly recommend at the price; especially at the current UK exchange rate). My wife and I were then escorted to what was described as a 'river view studio' on the 10th floor of the river wing which was beautiful and complete with complimentary fresh flowers; fruit and mineral water. The room had a balcony and overlooked the Rhine and the decor though a little dated was highly acceptable with Molten Brown toiletries which was highly pleasing to my wife.I can confirm that the buffet breakfast is very good and also restaurant Leon's as described elsewhere in these reviews.The staff and concierge were the epitomy of helpfulness and service and the room service food excellent. It couldn't have been better for the two of us and I recommend emailing prior to arrival to request a room in the river wing ( which is what I did).We walked locally both along the river and to the city shopping area and felt safe at all times. Maybe I was lucky but in any event I couldnt have had a much better long weekend. 230574,ATripAdvisorMember,04/20/2006,Only the basics This is a very standard business hotel with no charm. You can find all the basics for a short stay (max. a couple of days of stay is recommended; not more). I stayed for one night at a room in the City Wing. The room and the bathroom were smallish and tired looking. The reception staff was unsmiling and unattentive; seemed very much bored with what they do. The Italian Restaurant downstairs is highly recommended; good food at a reasonable price. 230574,ATripAdvisorMember,02/13/2006,No way! From Intercontinental I expected a lot more... Stayed there many times. The rooms are simple; no warm feeling; no English channel - except CNN (and who wants to watch that 24/7?); the toilet stinks; can't control the heat/AC; it's either hot or cold. The receptionists are rude; unfriendly; the concierge is even worst. The location is nice but don't think it's safe at night. 230574,RJB,10/31/2005,Pleasant enough One night in a corner suite. We were in the newer riverside building; although this is still an architectural horror story from the late 1960's / early 1970's. If you have a river view room then this is a pleasant place to stay; with lovely views and very easy access - the best of any city centre hotel - to the various museums on the opposite bank. Even the main business district is only a 10 minute walk.Staff were very friendly and helpful. My biggest gripe was with the decoration. Whilst refurbished in the last five years or so; it was not a great job - I could see the old wallpaper at the edges in some places; and the interior doors seem to be 25 year old originals. The decor is also typical four-star business hotel style - very uninspiring. That said; the other 'city' wing of the hotel looked a lot worse from the outside and you should certainly try to ensure you have a river wing room; even if it on the side facing the street. (Unfortunately; there is no way of booking this on the website.)The breakfast buffet was quite impressive; but ruined when I tried to order a pancake (which you are encouraged to do). The first time they forgot; the second time they offered to bring it to my table but left it sitting by the buffet. When I finally retrieved it and cut it open; uncooked pancake mixture flooded out of the middle - it was seriously undercooked. Luckily for us the hotel forgot to charge us for breakfast.All in all; pleasant enough; especially in a river view room or suite; but uninspiring. There is a new Radisson SAS opening in November 2005 which looks impressive and may be worth checking out. 230574,ATripAdvisorMember,06/18/2005,Great hotel While I only stayed at this hotel for one night while traveling through Frankfurt; I thought it was great. What a beautiful view of the Rhine from my room too! The room was not particulary large but very comfortable. The staff was very friendly and helpful and there was an excellent breakfast buffet in the Signatures Veranda restaurant. For dinner we walked across the street to a second building that is part of the hotel and ate at a restaurant the hotel offers there called Leon's. It was an Italian restaurant which had absolutely delicious food and terrific service! Another plus for this hotel was their business center. The hotel is within walking distance of a pathway along the river where you could stroll to the historic Roemer district as well as many other sites. 230574,AndreasHamburg,03/25/2005,Enjoyed our stay showReview(3300344; 'full'); 230574,wintertravel,03/14/2005,At least ok showReview(3273069; 'full'); 230574,ATripAdvisorMember,01/07/2005,Just OK for Price showReview(2987664; 'full'); 230574,mmyk72,11/09/2004,Not worth high price showReview(2815358; 'full'); 230574,Pennsylvania1,06/03/2004,Excellent Hotel if You Stay in Main Tower showReview(2151270; 'full'); 230574,ATripAdvisorMember,05/31/2004,More like a glorified Holiday Inn showReview(2131791; 'full'); 230574,ATripAdvisorMember,05/13/2004,Overrated!!! showReview(1988268; 'full'); 230574,ATripAdvisorMember,01/14/2004,Superb views; superb breakfast showReview(1552173; 'full'); 230574,nealf,11/03/2003,Great Hotel showReview(1435542; 'full'); 230574,ATripAdvisorMember,05/10/2003,Hands off!!! showReview(993470; 'full'); 230574,butaneko,12/30/2008,閮ㄥ眿銇屽簝銇嬨仯銇?#x201d; showReview(23091877; 'full'); 230574,jcoyangu,11/17/2008,Un hotel horroroso showReview(21926009; 'full'); 230574,lass,10/14/2008,鏈濋銇岃豹鑿紒锛?#x201d; showReview(21744882; 'full'); 230574,lass,10/07/2008,璨风墿銇伅銇ㄣ仸銈備究鍒?#x201d; showReview(21744625; 'full'); 230574,seabreez777,10/05/2008,鏈熷緟銇欍倠銇汇仼銇儧銉嗐儷銇с伅銇傘倞銇俱仜銈撱€?#x201d; 14F銉€銉栥儷(銉儛銉笺偊銈ゃ兂銈? 230574,lass,10/04/2008,鐪恒倎銇壇銇勯儴灞嬨仹銇椼仧 showReview(21744459; 'full'); 230574,锛絹锝掞綊锝忥綆,10/01/2008,銈枫儐銈c兗銈︺偆銉炽偘銇с倐銆屻仾銇嬨仾銇嬨€嶃仹銇椼仧銆?#x201d; showReview(20546342; 'full'); 230574,lass,08/22/2008,銇婂嫥銈?#x201d; showReview(19915180; 'full'); 230574,dolphinaco,08/08/2008,銉偙銉笺偡銉с兂鑹ソ showReview(18763898; 'full'); 230574,lass,07/11/2008,瀹夊績銇с仚 showReview(19172550; 'full'); 230574,BerlinGuy1971,06/01/2008,Alles stimmt! showReview(16573819; 'full'); 230574,lass,04/23/2008,銈ゃ兂銈裤兗銈炽兂銉併儘銉炽偪銉?#x201d; showReview(19170547; 'full'); 230574,lass,02/04/2008,銈ゃ兂銈裤兗銈炽兂銉併儘銉炽偪銉?#x201d; showReview(19168478; 'full'); 230574,Craniac,01/02/2008,Wahre Sch枚nheit kommt von innen showReview(12267618; 'full'); 230574,lass,10/14/2007,涓ぎ椐呫亱銈夎繎銇?#x201d; showReview(19165436; 'full'); 230574,lass,09/24/2007,缍洪簵銇у揩閬╋紒 showReview(19164530; 'full'); 230574,NicolasfromParis,09/13/2007,Aust猫re business hotel; mais au service attentionn茅 et 脿 l'emplacement choisi suite panoramique 230574,EinReisender,04/11/2007,River-Wing topp; City-Wing naja; Service super; Fr眉hst眉cksbuffet grandios showReview(7329822; 'full'); 230574,lass,03/31/2007,銈偣銈广儭銇с仚锛?#x201d; showReview(19160637; 'full'); 230574,lass,03/19/2007,涓績琛椼伀銈傛銇勩仸銇勩亼銇俱仚 showReview(19160492; 'full'); 230574,lass,02/12/2007,銉°偆銉抽銈堛倞寰掓锛曞垎... showReview(21802186; 'full'); 230574,lass,12/09/2006,鍙倐銇亸涓嶅彲銈傘仾銇?#x201d; showReview(19159629; 'full'); 230574,lass,09/25/2006,銇倱銇ㄣ仾銇忥紵 showReview(19158917; 'full'); 230574,lass,09/08/2006,涓ぎ椐呫€佽Τ鍏夈儛銈癸紙锛ワ即锛筹級闆嗗悎鍫存墍銇繎銇勩仹銇?#x201d; showReview(19158741; 'full'); 230574,lass,08/08/2006,銉涖儐銉伄鏈濋銇拰椋熴亴... showReview(21801426; 'full'); 230574,ATripAdvisorMember,07/18/2006,Okay; aber keine 5 Sterne showReview(5479258; 'full'); 230574,lass,03/30/2006,鏃ユ湰浜恒偣銈裤儍銉曘亴鈼嬶紒 showReview(19157229; 'full'); 230574,calapito,03/21/2006,Gran Hotel; inmenso. El/the hotel. 230574,lass,03/19/2006,锛曘仱鏄熴伅銉犮儶 showReview(19157078; 'full'); 230574,lass,09/21/2005,鏈濋銇棩鏈銈斥垝銉?.. showReview(21800502; 'full'); 230574,lass,09/15/2005,鍟忛銇仐 showReview(19155228; 'full'); 230574,lass,05/25/2005,璨枫亜鐗┿兓銉勩偄銉笺伀渚垮埄銇 showReview(19930080; 'full'); 230574,lass,09/06/2004,2閫f硦銇椼伨銇椼仧銆備腑澶?.. showReview(19929138; 'full'); 230574,lass,04/03/2004,銆€銇撱仭銈夈伄銉涖儐銉伀銇?.. showReview(19926320; 'full'); 230574,lass,03/31/2004,銉炪偆銉冲窛銇伝銇╄繎銇勫牬... showReview(19926263; 'full'); 230574,lass,10/31/2003,瀹挎硦銇椼仧鏅傛湡銇綍銇嬪ぇ... showReview(19922563; 'full'); 230574,lass,09/03/2003,銉勩偆銉炽伄閮ㄥ眿銇?閫f硦... showReview(19921004; 'full'); 230574,lass,05/08/2003,銆€涓€鏄ㄥ勾銇銇硦銇俱仯... showReview(19918638; 'full'); 230574,lass,02/15/2003,瀹舵棌锛撲汉銇у埄鐢ㄣ仐銇俱仐... showReview(19917131; 'full'); 230616,glory23,12/31/2008,Great find in a beautiful city Stayed at this gem of a place over the christmas weekend and really enjoyed it. The location was very good; in the Southern Canal Belt which was close enough to all the major attractions without feeling too touristy; and the tram links were frequent and convenient. After reading the previous reviews was actually prepared for a small closet room but the bedroom was pleasantly spacious and definitely one of the bigger ones I've seen in Europe. The complimentary minibar was a nice finishing touch; and the Living Room reception area; with a cheery fire and free flow of drinks and snacks; was a lifesaver for those cold Amsterdam afternoons..All in all; a great place and would not hesitate in recommending to anyone 230616,travulator,12/02/2008,Wonderful hotel Banks Mansion; Amsterdam 230616,JillDownunder,11/22/2008,Fantastic hotel - a real find in Amsterdam I stayed here on two occasions; each for one night; on business. This is a top quality hotel in a great location in Amsterdam (right on one of Amsterdam's lovely canals). The staff were helpful; friendly and polite from the minute I walked in the door and till the minute I left. Not speaking Dutch is no problem as all the staff I spoke to have excellent English skills.The room was tastefully and stylishly decorated. The bed was very comfortable; and the bathroom facilities were well presented and very clean. The room was typical size for European hotels; but I didn't actually feel cramped or cluttered; and the furnishings and decor were really attractive and created a pleasant atmosphere.It is the little things that really make this place stand out. For example; there is a small minibar in the room - and it's completely included. There are spirits; beer; wine - all included in the price. Downstairs in the lounge; near reception; there is also a drinks/nibbles bar; from mid-afternoon onwards; where you can get free drinks and nibbles. No charge for anything - that includes more expensive drinks like Baileys; Tia Maria; etc as well as a range of wines; beers; and other spirits. There is also a nice selection of nibblies (cheese; crackers; nuts; olives).The hotel provides two internet browsing stations in the lounge - and they're free to use; as well. And breakfast is also included in the room rate. Breakfast is great - a very good selection of cereals; fruits; cold meats; and some hot food (bacon; sausages) and they will make you your eggs however you like them (scrambled; fried; omelette etc). It really conveys a much more personal feel than most hotels in most big cities.It's also quite conveniently located - about a 10 minute walk to Anne Frank's house (and the Prinsengracht area in general; which borders on the lovely Jordaan region; with lots of interesting shops; small streets; cafes); very close to the flower market; and the canal bus has a stop not too far away (fantastic option when you're too tired to do any more walking!) Overall; this was a real find. I'd stay here again in a heartbeat. Nothing ever seemed too much trouble for the staff; and the quality and service were excellent. 230616,Travelling0ldie,11/19/2008,Wonderful Staff The Banks Mansion was exactly as advertised. A truly comfortable stay in the heart of Amsterdam. The staff were clea rly very well trained as well as being excellent linguists. They looked after our every need without being in the least servile. They clearly understood the meaning of hospitality and professionalism.One word of warning; we booked our one night through Expedia; two days before we travelled; they charged us 拢50 extra so book direct! Expedia refused to make a refund. 230616,HotelreviewerC,11/13/2008,My Favourite Hotel I've stayed in quite a few hotels around Europe over the last few years; and at Bank Mansion I had my best ever hotel experience. In a world full of soulless chains and dives; this character laden gem is really one of a kind.We visited the hotel (couple; mid twenties) Nov '08 on a short weekend trip to Amsterdam. The staff were very kind; courteous and as everything in the hotel was complementary; I feel that they treated all customers the same.Free Bar! Seriously. Couldn't believe it. Beer in the fridges; wine on ice; bottles of spirits; mixers; coffee machine and always a selection of nibbles (cheese; nuts; olives; etc). Free drinks in the room as well!!!Other reviewers complained about the size of the room; room service options etc. But they obviously chose the wrong hotel for their needs. I hate being ripped off; so I never order room service or use minibars; or watch pay per view films. Here there were no hidden charges. No charge for Breakfast; minibar; bar; internet etc. It drives me up the wall when you book a posh hotel for a hefty sum and are forced to pay extra to use the internet or watch a film or whatever. So I suppose it's all relative. Some won't like this hotel. But I stand by what I said earlier; you are treated better at Banks Mansion because nobody is paying extra. The staff don't look down at you because you haven't racked up a massive drinks/food bill or aren't booking in for hourly herbal massage treatments. With all the conventions; hidden charges etc; I've found it hard to be truly comfortable in highly rated 5 star hotels that I've visited.Others: Room was nice; stylish. Bathroom gorgeous. No view; but didn't request one (2 day stay in November....)Lobby and Living room area were also very stylish and comfortable. Nice realistic gas fire. Some lovely furniture throughout the hotel too.Breakfast is as good as you will get on the continent. Omelettes/Pancakes/Eggs all made fresh for you (no extra charge)Very nice area. If you; like us want a comfortable base from where to explore the city where you can unwind with a free drink or more and are not overly concerned about over rated 5 star luxuries; then book this hotel. 230616,grebliv,11/03/2008,Tiny rooms; good location; one bad front desk attendant We arrived at Banks Mansion to find ourselves in a 200-300 square foot room; with a canal view; but that was just about the only nice thing about this hotel. Sure; there are three glass carafes of alcohol in the room; a mini-bar which gets restocked daily by the maids; and a coffee machine in the lobby; but for me; the open glass containers of liquor seemed particularly unsafe - as a previous guest could easily put whatever they want inside them and the next guest would never know (they are merely refilled; not new for each guest). The window/doors overlooking the canal were openable; sort of; as the side of the bed was within 2 feet of that wall; and the room was only 3 feet wider than the length of the bed anyway. It made for a lot of zig zagging around to get past the furniture to look out the window. We wanted to change rooms; but there weren't any better/larger ones; other than the honeymoon suite; which already had occupants. We told the front desk person; Pamela; that we would let her know by the next morning if we were going to move to a new hotel; but as we were only staying for 3 days; we decided to just deal with the cramped quarters and try to have a good time outside the room. The next morning Pamela called and asked whether we were leaving. We confirmed that we were going to stay; as we would have told her otherwise by 10am. When we left the hotel to sight-see around 11am; Pamela accosted us and basically demanded that we check out. She had told another person that they could have our room; even though we never said we were actually leaving. She was extremely rude; and was trying to salvage herself due to her own poor decision to try to book the room without confirmation from us that we were leaving. She argued with my boyfriend for about 30 minutes as we were leaving; and made me feel very uncomfortable in that I wasn't sure if she was crazy enough to actually move our things from the room and kick us out. I hoped it wouldn't come to that; but this was my first trip to Europe; so I wasn't sure! Once my boyfriend got tired of arguing with her he told her to sort it out with American Express; and I guess that must have convinced her to give up on trying to kick us out. I spent the entire day somewhat worried about it though until we got back that evening to find our room still accessible by keycard. I wish we had never even gone into that hotel. The hotel is located just around the corner from Rembrandtplein; which is a reasonably safe area with coffee shops; restaurants; and vendors. I definitely do NOT recommend Banks Mansion! Stay elsewhere and you will be much happier! 230616,YMLSydney,10/30/2008,Great option for exploring Amsterdam Lovely hotel in great location in Amsterdam. We spent most days out and about and would drop in to the hotel for 'lunch/afternoon' tea from the complimentary all day open bar (drinks and snacks plus internet access) and head back out again all afternoon until pre-dinner drinks at the hotel bar again! So we probably saved a bit of money on lunches and cocktails and it was very nice to have a sense of feeling 'at home' in the hotel without having to put our hands into our pockets for everything. Rooms are a little squeezy but clean and tasteful. If you are going to Amsterdam; hiring a bicycle for the duration is a great idea as you can cover lots of ground and even head on out to their lovely countryside in no time. This is a very nice hotel if you want a very comfortable and convenient stay in Amsterdam. 230616,minxypinxy,10/25/2008,Loved the Bar Got a great deal - the all inclusive drinks package was amazing Rooms very stylish - all art deco Breakfast was good - made to order eggs and pancakeslocation near flower market - bit of a walk into the city centre but ok once you figured out the trams 230616,nolarolla,10/22/2008,Sort of Ridiculous but with some upside. I will start by saying I found it hard in general to find a nice room in Amsterdam from the information you can find on the internet; just didn鈥檛 seem like allot of options out there for how I like to roll. Ok here鈥檚 the beef nobody seems to be talking about on this Thread; the rooms are VERY SMALL; maybe one of the smallest rooms for the $ I have ever stayed in. This next grievance might not matter for everybody; but I really like to use the Internet in my room on my computer; and they have this bogus scratch off card racket to use the Internet wirelessly; otherwise you can use the free computers downstairs. Ok. Ok. The final negative thing I will say is if you are the type of person who might want to sleep in one day and dial up some room service; not happening; instead they have three options. Noodles; Ice Cream and Champagne. Really weird combo but did make me laugh hysterically for about a hour when I saw it. The upsides are great location; free minibar and open bar in the lobby ; as well as a good free breakfast. the staff was helpful and nice . Overall we had a great time in Amsterdam and really enjoyed this location if nothing else. 230616,LucyJones,10/20/2008,Another tripadvisor triumph! Tripadvisor strikes again! We booked this hotel because of the reviews on this site and we were not disappointed. Its in a great location in a nice part of Amsterdam close to all the major sights. We had a canal view room which was nice; but maybe not worth the extra money - depends on how highly you value these things I suppose. The rooms are also not that big; as other reviewers have said; although I don't think this is uncommon for Amsterdam. It was clean and the staff were always really friendly. The hotel has a free bar downstairs in the lobby where you can help yourself to free drinks - tea; coffee; alcohol; soft drinks - all day. There are also small snacks available depending on the time of day. It was a really nice touch and gave the place some life - sometimes hotel bars can be a bit desolate but this one always had a good atmosphere. There are no extra charges for most things - including minibar and breakfast. The breakfast was really good - lots of choice and nice quality food. Overall we were really happy with our stay and felt we had excellent value for money given everything that was included. We'd stay here again if we were back in Amsterdam. 230616,Joelyne,10/15/2008,Central; cosy and friendly Very central; so easy to nip back and change clothes; when weather changes; oh have a free cuppa or beer - yes all drinks and free and can be consumed in very comfy surroundings; swamped with newspapers. Should you need to use the Internet; thats free too; perfect for pre-booking the Rijksmuseum visit (a useful tip recommended by the extremely curteous reception staff).We were upgraded to a double with canal view on the 3rd floor but rejected it because on the tiny English double sized bed - at these prices!!!We were offered a king size but with no view; just a ventilation shaft. This bed was excellent and we took advantage of the pillow menu; now thats luxury.Will stay there again; the reception staff are a delight! The breakfasts excellent. Car parking 6 euros a day at the Olympic stadium; with free tram ride back; number 16; must get your ticket stamped or pay full prices!!! see other parking options:http://www.amsterdam.info/parking/park-ride/ 230616,dadsasdasd,10/06/2008,Nice Experience Three bottles in the room 230616,markwb,09/28/2008,A nice Euro Hotel Yes; it was indeed a nice hotel. Drinks and snacks in the room and lobby were entirely complementary.As the reviews said; it was a very pleasant hotel; with friendly staff always looking to help.Room was clean; and well looked after. bed was comfortable; and I had a view of the canal; and veranda doors that opened to them. Very nice. Very close to the city centre; a 5-10 minute walk. A small LCD TV attached to the wall was nice; and the shower and toilet was good too. Good pressure; and large sink. Really no complaints at all; as it was very good; and nothing bad can really be said about this place. Perhaps the price could have been too much; but it was booked by our clients so I can't comment on that.Lobby was very nice and 2 computers were down there for internet connection. Dont know if there was wireless in the rooms. But was very nice in the lobby just to relaz and read the paper. 230616,Jazna,09/21/2008,Awesome hotel We stayed for one night at the Banks Mansion and what a treat!! It was very clean and close enough to all the major attractions. The room was small but what room isn't in Europe. The bathroom and room was clean and comfortable and that was all that mattered. Also; the free mini bar and breakfast in the morning was awesome. I would definitely stay at the Banks Mansion again. 230616,haggisheed,09/06/2008,A Good Choice Stayed 4 night at end of aug 08Did a lot of searching on trip advisor first.a good location I had looked at dam square originally for accomodation and was put of by the likely noise and was right to stay a little further away from the square. we walked from central station to the hotel took 30 mins however taxi is less than 10 euro. trams stop very close to hotel also.good accomodation. excellent breakfast. bar in lounge a nice concept .staff friendly . we were upgraded when we arrived to a canal view so very happy with that.found it was cheaper to book through hotel website direct. my tip ref the anne frank house book online much easier no queuing. when we arrived at our alloted time straight in. the other queue was round the corner of the building so glad we pre booked the tickets. 230616,AnneHelen,09/05/2008,What a great experience! Having booked a 3 night stay at the Banks Mansion following reviews on Tripadvisor I was very interested to see how it would measure up! What a great experience! The staff could not do enough for us. They booked museum tickets. Stopped to chat with us in the lounge while we enjoyed our drinks in the open bar. Kevin in particular was outstanding and Ali the night porter was so kind.The free bar is a fantastic concept and amazingly according to staff not abused . The hotel decor is both hip chic and the lounge a lovely place to chill after a day discovering Amsterdam. The rooms were so well equiped with flat screen T.V; DVD; Robes; Slippers; free mini bars (replenished regularly) fresh fruit. It is hard to find fault! Rooms on the street side were considerably larger and not too noisy. The lounge has a lovely canal view so you do not miss out.Breakfasts were great too with a good selection of newspapers and smiling staff.With it's central location it is a pure winner and we would definately stay again. 230616,CWYC,08/18/2008,Perfect for a weekend away We spent 2 nights here on a weekend away and I would thoroughly recommend it.It 鈥榙oes what is says on the tin鈥?- it鈥檚 not a hip or luxury boutique hotel by any stretch of the imagination but it is comfortable and it is very convenient; hence I gave it a 4.The front-desk staff are very friendly and helpful. Check-in was quick and the receptionist took us up to the room. We stayed in a canal view room (room 206) which was basically at the apex of the building above the front entrance overlooking the corner of Herengracht and Vijzelstraat. It was a triangular shaped room and while not huge; it wasn鈥檛 poky. The interiors are pleasant enough although not my style. The furniture is a cherry-wood colour and the wardrobes and bedside cabinets have art deco style floral stained glass panels. Breakfast was a standard buffet type affair with a small menu that is cooked-to-order and it was all very nice.The 鈥楲iving Room鈥?area in the lobby and is a nice touch 鈥?free drinks (including branded alcohol) and snacks at all times of the day. Oh; and the mini-bar in the room is also free. Unusual for a hotel in this price range. We loved the location of this hotel on Herengracht; which is beautiful; and the hotel is about 5 minutes walk to the Golden Curve. It鈥檚 convenient to walk to most of the major museums within 20 minutes. There are 3 tram lines from outside the hotel which are also very handy. Oh; and there鈥檚 a Canalbus stop on Herengracht about 5 minutes walk from the hotel.The only downside we experienced was that the housekeeping staff knocked on our door at 9.45am on Sunday morning to ask when they would be able to clean our room. Given that we were checking out that day; and check-out is at 12pm; we thought that was a bit unnecessary. On the whole though; we enjoyed our stay - it was fuss; and hassle free and we will stay there again next time we go back to Amsterdam. 230616,Moley8,08/18/2008,Somewhere special My partner and I booked a last minute stay at the Banks Mansion and from the moment the reservation was made; the staff proved how important it is to make the customer feel special. We had a problem with the credit card when booking and the following day the hotel made contact; by telephone as well as email; and ensured that the reservation was made without worrying about taking a deposit. We arrived pretty early on our first day and intended to drop our bags and run; but the lovely Nena told us the room was nearly ready and showed us down to the breakfast room and offered us complimentary breakfast while we waited. How often does that happen....??! The room was a large room on the ground floor; facing the road; when we enquired about moving Nena was only too happy to look at the other rooms and quickly moved us up to the 2nd floor; overlooking the canal. The room was small and the art deco style might not be to everyones taste but it was very clean; comfortable and with the lovely bathroom and huge shower with rainfall head it was perfect. A well stocked; complimentary(!!); minibar with additional decanters of spirits; robes and flipflop slippers were the icing on the cake.The 'living room' area in reception offers complimentary wines; beers; spirirts and hot drinks along with snacks and newspapers so you can chill out after a long day exploring this fantastic city.The staff were excellent throughout our 2 night stay and nothing was too much trouble for them. As we had an early morning flight home; Nena organised cereals; milk and fruit to be left in our room the night before. Again; nothing proved to be too much trouble and the staff were genuinely happy to help. We will definitely stay here again when we next visit Amsterdam; which might not be too far away..... 230616,dtgoug,08/16/2008,Terrific small hotel We spent 6 nights in July at the Banks Mansion. Staff could not have been more helpful. Nice; relaxing ambiance. Very friendly. The location is central but still removed enough from the frenzy of the city center. Rooms are clean; very comfortable and canal side rooms have great views. The hotel has been decorated with care. Really one of the nicer hotel experiences we have had in a long time. Staff seemed completely dedicated to service and were exceptionaly helpful. 230616,dpglasgow,08/16/2008,One of the few hotels worth repeated visits in Amsterdam I've stayed in this hotel on three occasions and it has never disappointed. It's comfortable; classy without being pretentious; and each time the staff have been very helpful. But the best thing of all is that drinks and snacks are absolutely free. At first we couldn't quite grasp the idea that a hotel would give you free drinks in your room (yes; including alcoholic ones) and a wide range of free drinks in the 'Living' area downstairs; including wines; beers; soft drinks and coffee; supplemented by a range of nibbles that changes over the course of the day. I've noticed that other Carlton hotels don't do this - it seems that only in Amsterdam do they trust guests not to abuse the privilege. It makes for a very relaxing experience. The hotel really is everything it says on its website. 230616,alanewen,08/14/2008,Banks Mansion From check in to check out we were made most welcome; and nothing we asked of the staff was a problem; the rooms were of an excelent standard; breakfast was good; and we enjoyed the whole experience.We definetly intend to go back; and I would have no problem recomending the hotel to others. 230616,DopeyUK,08/12/2008,Thank you Tripadvisor I read all the relavant reviews on tripadvisor and decided Banks Mansion would suit us. It was a lovely experience. From check-in the staff are lovely - its like staying with friends. The lounge is like a comfortable airline business class lounge with coffee; tea; wine; snacks; spirits; chocolates and sweets. Free mini bar in the room. Room was perfect; taps in the bathroom I agree with others are funny but not serious Breakfast was a great selection of proteins and carbs. Nice situation will stay again. They have scooter hire for those interested. Very clean. Loved it. 230616,UKtog,08/11/2008,An excellent precruise stay Corner of lounge over to reception 230616,LizzieSouthWales,08/11/2008,Perfect !!! The hotel looks great inside and out. Wonderful staff; Lovely clean rooms. Free drinks in rooms and also drinks and snacks in the lobby plus free internet access. The breakfast is worth having; again staff are frienly and plenty of choice and all taste good. The hotel is based in a quiet part of city but still close to everything. plenty of resturants and bars about. 230616,gemsstock68,08/04/2008,Perfect stay We just returned from a long weekend at the Banks Mansion and once again; the reviewers on Tripadvisor had it spot on. The location of the hotel is perfect and all the main spots within easy reach.We were received very well by very professional receptionists; in fact the service throughout our stay was exceptionally well; especially in a city not renowned for the friendliness of the service in general. We had a room on the first floor with canal view. The room was not particularly large and for our taste a little too crowded with furniture; but I guess for Amsterdam it was acceptable. We were however told that the street view rooms; though cheaper; were larger but decided not to bother. I think if I went back to the Banks Mansion; I would go for a larger and less expensive street view room. The bed was ok; aircondition was appreciated in the heat of the summer.I agree with comments on the bathroom; nice but on the small side as well; the tabs were not user friendly.The principle of including all side costs in the hotel price is attractive; the minibar was well equipped with drinks; the lobby bar came with an excellent coffee machine and snacks.Breakfast selection was not enormous; but what was on offer was of excellent quality. 230616,fredo69,08/02/2008,Congratulations ! Outside Banks Mansion is a very classical building but well situated to visit Amsterdam. All main attractions can be reach even by foot even if i advice to rent a bike to get better fun. That was perfect .Inside the reception is friendly with a desk; a open bar all long day; a saloon to met your friends or to take some rest; a corner with a fire and an other place with 2 PC for a free access to Internet. i appreciated to be able to look at my mails very easily.My room (207) was nice too; enough large for 2 two people; well decorated; good bed; flat screen; open mini bar (all included); nice bathroom. All is clean and the stuff dont disturb your stay.The breakfast was in the same way; well appreciated; you can be fat very quicky !!All the stuff is young with good skills and like to help you if needed. A special thank to Nancy for her smile !Just 2 remarks for me :- TV device was a bit old (4/3 flat screen) and doesn t work very well; some issues to switch on and change the channel.- there are 2 separeted taps in the bathroom for hot and cold water..good quality but it was uneasy to fine ajust the temperature especially because the tap for hot tap was in the wrong direction (turn left to stop water). it was made for purpose but not a good idea in fact because unusual.As a conclusion Banks Mansion is a very good hotel as we should like to find everywhere in the world. Excellent in its category 230616,gottogonow,07/22/2008,Will be back! We loved it! As stated in the other reviews cocktails and snacks were included. The only thing I did not care for was that we had no coffee maker in the room; but they had a great coffee machine in the lobby. We had a quiet room overlooking the canal.The rooms were small by American standards but comfy. I loved the slippers; Japanese in style; darling. We stayed at the Marriott the last trip to Amsterdam and were disappointed; but the Banks mansion was great! We would stay again in a heartbeat. Staff was attentive and breakfast was very good ; consistent with much more expensive hotels. The little restaurant across the street had great indonesian food and was good after a long flight from California.We stayed for two nights before a cruise and will most likely stay there again on our next trip over. 230616,bbigdaddy,07/21/2008,The best in AMS This is true. You can Banks on it 230616,downhudson,07/17/2008,Welcome respite in busy Amsterdam We were given a recommendation to the Banks Mansion by our hotel clerk in the Hague. The big plus was that every service within the hotel is free. There was a lovely breakfast; in the dedicated room downstairs; with station for omelets; pancakes; etc.; delicious breads; cold meats; salmon. In the late afternoon; the cocktail hour offerings included wine; beer; soda and little snacks (nuts; olives; chips). There were also copies of manyinternational newspapers; which along with the food; insured that there was a friendly busy quality to the confortably appointed hotel lobby in the late afternoon. The internet was also free access; including two computer stations. The entire hotel; which is small; a boutique hotel; four floors;is decorated in the style of Frank Lloyd Wright's decorative stained glass; and geometric patterns. Many design details have been thoughtfully incorporated (an under sink night light in the bathroom; for example; lighted cabinets). The room rate was slightly higher than our normal budget (229 Euros per/night); but we found the extra offerings plus the desk hospitality and advice about the city well worth the higher rate. We were given a corner room which overlooked the street; with an oblique view toward the famous Herengracht canal. Great peaceful location! Given the many warnings about the difficulties of finding a good hotel in Amsterdam; this one was a quiet and comforting place to land at the end of much walking and museum visits in Amsterdam. 230616,PatrickBateman,07/16/2008,Nice rooms ; unconvenient location ; unfriendly staff First of all the hotel interieur is great: Very nice rooms; nice furniture; a free all you can drink minibar and also the hotel bar is free of charge (and they even have Beck's beer); very nice bathroom - could be perfect BUT:1) The location is very dark and unsecure2) They have nothing were you can park you car. I parked beside the street and my car get broken up by some creakhead.3) Staff is untrained; unfriendly and unhelpful. They watch you carry your bag without asking if they may help you.4) It is very expensive 230616,stockholmguy,07/15/2008,A safe bet I stayed at the hotel with my family - the location is excellent; very good breakfast; the rooms quite small but ok - the open bar in the lobby is a very nice idea - you meet people and it is nice to relax there after a long day in the city. 230616,nadalert,07/14/2008,Great Service and Good Location I have just returned from a two night stay at the banks mansion hotel. The staff at this hotel are probably the best I have encoutered. They are extremely friendly and helpful. I arrived early at the hotel and they were able to check me in at 10am (check-in time is 3pm). The free bar is great in the lobby. Breakfast was great I had pancakes whick were delicious! The rooms are quiet small but the bathroom is a good size. Just a note to anyone who needs a hairdryer...bring your own! The ones in the room are very weak-this is ok if you dont have too much hair but it was a problem for me!! The location is great 3mins walk to main shopping street. All in all; good value for money. 230616,EssexNoddy,07/13/2008,Outstanding Hotel We stayed here on our first trip to Amsterdam.The hotel is in a great location within easy access to most of the main tourist attractions.The staff were extremely helpful and were happy to help whenever we needed them.The room was lovely and clean but a little cramped.The free mini bar in the bedroom and choice of alcoholic drinks in the lounge area was a lovely touch.A wide choice of breakfast is also available which gets you off to a great start.You definatly wont be let down staying here.We would certainly stay again!!! 230616,chickybabe123,06/17/2008,Great Hotel - Fabulous Position Just want to reiterate what other have said here.Loved the hotel. Spent 2 nights in May and though I did not have a canal view room my room was only one room back from the corner so still had the view!The staff were helpful and accommodating and provided restaurant recommendations. One night I was particularly tired and just wanted some take away indian or thai food. The receptionist rang a few restaurants for me when I asked for a recommendation and sent me in the right direction - good food too! When I arrived back with my thai they even offered to get me a plate and cutlery!The free mini bar is a great idea - though unfortunately I don't drink whisky; cognac or gin but that's okay - they had everything else you could imagine in the free bar downstairs!My room was pre-paid but my cc was accidently debited twice for the city tax (computer glitch at time of check out). No problems - within 3 days of my contacting the hotel by email the charge was reversed.Only one minor complaint - no coffee making facilities in the room. I think that would be a good idea. 230616,Sharben,06/06/2008,Lovely; friendly hotel My husband taking it easy 230616,NurseFloNightingale,06/04/2008,stayed here a couple of times in last 3 years What is not to love about this hotel? The accommodation is lovely; the breakfast is very good; lots of nibbles in the living/reception area throughout the day/evening; and free booze for your minibar. (And if you ask nicely; they'll swap the provided spirits for something you prefer - like we swapped the whisky for vodka every time). The location is great and the staff are friendly. I tell everyone who is thinking of staying in Amsterdam to consider this hotel as their base. 230616,marzipan2,05/27/2008,Loved this hotel ! We stayed here for 3 nights in May. Really can't fault the hotel. Staff are very attentive and welcoming. Our room was clean and comfortable; but the bathroon was even better with a really big bath plus a separate rain shower. Breakfast is lovely and there is a chef to cook omelettes and pancakes etc if you want. One of the best bits though is the free mini bar in your room and the free drinks and snacks in the lounge in the lobby. Would recommend this hotel to everyone. 230616,bjdbjd,05/27/2008,Everything it says it is! We spent a long weekend in Amsterdam and selected this Hotel mostly based on reviews I read here. It was everything the website says it was. I really can't fault this hotel at all.We arrived around 8am and couldnt check-in til after lunch; which was expected and we were fine with that. Simply left luggage there and went exploring Amsterdam. When we returned at 2pm to check-in the room was ready and we headed up. We stayed on the 3rd floor in a corner room with canal views. It was awesome! It felt more like a suite than a standard room. The bathroom with rain shower and separate bath was impeccably clean. The bed was comfy and we had 4 massive double windows/doors and a mini balcony looking out over the canal.And the best bit; *everything* is included in the room rate. So i nailed at least a dozen Hoegaardens and a few glasses of wine in the lobby over the 3 days; all complimentary. Even when you return at 1am from a night out you can chill by the fire with a drink in the lobby unhassled. Love this place. 230616,flyboy411,05/15/2008,Be Careful! This place is really different - and a mixed bag. No stupid rip-offs with the mini-bar; lots of terrific extras - all 'free' and a really great location. BUT; the breakfast was about as poor a standard as could be imagined; eg scrambled eggs made by reheating already-made stuff resembling yellow rubber; poor selection etc. This is not what hotel dining rooms should offer. The safe was broken; the phone didn't work; and they would only move us to a different room at OUR expense. The free WiFii turned out to last 50 minutes and in one room didn't work at all. Hmmm.The worst part was that our foursome booked for 2 days and were forced to leave after one due to genuine and serious circumstances beyond our control. We asked (at breakfast time) if they would let us off the second night's charge. The (young) guy at the desk was very tough and said he would 'ask his manager'; later saying he did so and was told 'no'. I said I expected a more lenient attitude under the circumstances and wanted to speak to the manager myself and he immediately said 'OK; we will let you off one room but not both. We can't lose money because of your problems.' I later discovered that they managed to fill the entire hotel that night but still pocketed the room charge they demanded from us.I know we had booked for 2 nights and technically; they may be said to be in the right; but I doubt the manager was even consulted and whereas the small things are what could make this hotel so attractive; knowing they employ transparently poor actors like him and are happy to 'fine' us a (not inexpensive) room rate they ANYWAY sold to somebody else; makes me reluctant to set foot there again or recommend them. You need to feel comfortable in a hotel; but they run it so poorly it spoiled the whole experience. 230616,MyAunt,05/14/2008,Lived up to its promise My husband and I stayed at the Banks Hotel for seven nights (April 30 - May 8); and we were very satisfied with the hotel. I booked directly with the hotel; and I was contacted by the desk staff to welcome us and enquire about any requests. And we did have a couple of requests: 1) we were arriving in the morning and asked to check earlier than the usual time 2) we asked for a room that had a bath tub (most rooms have showers). The staff replied promptly; saying that they will try to accommodate our requests - and they did. We were checked in by Nina; who is very efficient; knowledgeable; and friendly; and so are the rest of the desk staff - Pamela; Laura; Kevin and Ali. Our corner room commanded a view of the canal (Herengracht) and the street (Vijzelstraat). The room and the bathroom were spacious and comfortable. We travel in Europe once a year; so we are used to smaller (than North American) rooms. Breakfast in the kitchen was also very good; omelettes; pancakes and French toast can be ordered in addition to the buffet-style standards (cheese; cold cuts; smoked salmon; etc.); however; the selection wasn't changed when we were there. The 24-hour lounge snacks and drinks were also good; keeping in mind that these are snacks and not mini-meals; along the lines of nuts; olives; Dutch waffles (cookies); and the occasional dips and cheese.I would have rated the hotel excellent; but the housekeeping service leaves much to be desired. In our 7-day stay; we had to ask 4 times for bathroom items that were lacking: soap; shower gels; bath salts. In addition; the cleaning was cursory: empty gel bottles and soiled face cloths were left uncollected. But again; the desk staff was very quick in sending whatever we needed. As a matter of fact; one of them came to our room with the items that were missing; and she saw the condition of the bathroom.The location was also ideal for us. It was central enough; but not too busy like the Dam; Rembrandtplein or Leidseplein. We like walking; so we walked to many of the the attractions; occasionally taking the tram to the Central Station or the Museum area.Aside from the problem with housekeeping; we were happy with the level of service; specifically of the desk staff ;and would recommend Banks Mansion Hotel. 230616,jc2k,04/30/2008,Best In Town Banks Mansion was the first hotel my wife and I stayed at when we started to go to Amsterdam for a city break about three years ago. We thought that it was lovely then; the free snacks; drinks and tv were all excellent; as was the location and all this made our stay wonderful.We have been back to Amsterdam several times since but stayed in different hotels and this last time; we returned to Banks Mansion again. Having now had the experience of staying in other amsterdam hotels; I can honestly say that the best is definitely Banks. The quality of the decor; size of the room; location and the hospitality cannot be faulted. The breakfast was great; meaning we only had to have a snack for lunch and the air con was effective and not too noisy in the room.Only slight minor side is that the lift is very slow and if you are on the top floor; it's often quicker to walk! Other than that; lovely hotel; sure its a bit pricey but I certainly didn't feel ripped off with what we paid. Definitely recommended. 230616,LindyDallas,04/21/2008,Wonderful Hotel Stayed at the Bank's Mansion for four nights in April and couldn't have been more pleased. Everything important has already been said in other posts but I felt I needed to confirm that the hotel is just as nice as people claim. Staff was very accommodating and friendly. The room was a perfect size (corner room) as was the bathroom; which had a very long soaking tub and a large shower. In room complementary mini-bar had a good assortment of drinks in addition to the flasks of liquor and bowl of apples. Breakfast was great and the cook will make anything you ask for. Lounge was very relaxing and it was nice to have a cup of cappuccino; wine and bar snacks while reading newspapers or checking email on the free computers. Location was great and in walking distance to a lot of attractions. Small restaurant across the street; Peking; had very good sandwiches; soup; Dutch pancakes and after 4 pm they have Chinese food. Have only great things to say about this hotel and we will be back. 230616,walkerSuffolk,04/15/2008,Excellent hotel A great hotel situated in central Amsterdam; within easy walking distance of most sights in the city. The hotel is immaculate and the staff most helpful and pleasant. The unusual feature of the Banks is that you are provided with decanters of whisky; brandy and gin in the room with mixers and soft drinks; all included in the price. The room was large and comfortable. In the lobby there is a comfortable seating area with sofas and armchairs; coffee; tea etc and a bar with wines;spirits; even champagne; and snacks available all day;again all included in the price. The breakfast was excellent and could fill you up for the day if you wanted. They don't serve dinner but there are so many restaurants in Amsterdam that you wouldn't really want to eat at the hotel. You can find cheaper hotels but for my wife and I we would stay at the Banks Mansion again when we return to Amsterdam. 230616,medorand,04/14/2008,Fantastic Customer Service We chose the Banks Mansion because we wanted a more comfortable hotel located close to our friends in Amsterdam. It definitely met this criteria and went way beyond!The fantastic customer service made the stay. They never hassled or even commented about our early check-in time. Our room was clean and fitted nicely with modern furnishings and extras like free mini bar and spirits in glass decanters. The bathroom was very nice with a shower and a really long bathtub! Overall we enjoyed our stay. 230616,BornToRock,04/07/2008,Would Recommend! Great bathroom! 230616,MMmd,04/06/2008,Great character; excellent location I really enjoyed staying at this hotel and will gladly stay here again next time I am in Amsterdam.The location by a canal is excellent and very easy to reach on the tram.There is a free minibar and also a free bar which is unique in my experience. It would be wrong to assume this is the only plus for this hotel.The main point for this hotel however is the excellent design and its character. When you stay here you know you are staying in Amsterdam rather than a souless hotel room that could be anywhere in the world. 230616,bobolito,03/25/2008,Great experience This was our first stay at this hotel and we loved it and will return.Highlights were: the corner room...this is a must. There is more room and more light in these units facing the front of the hotel. Ask ahead of time. Even with the windows opened; you couldn't really step out on to balcony because there was not much room. There are better views around town but other things in this hotel make up for the lack of a balcony. Rooms are small but extremely functional and charming.The complementary beverage and food in lobby was great. We invited a friend over after a long day and enjoyed just sitting in front of the fire place drinking and snacking and enjoying it all. We liked getting extra water and coffee from this area to bring to room. NIce chocolates and rotating snacks all day long if you happened to be there. Bar in room and frig for other things.Free WI Fi in lobby at two big desks. You could check in on any info without using your room computer. They also gave you 50 minutes free WI FI in room.Bathrooms were great...not huge but perfectly set. Great big tub and fantastic rain shower. Very clean. Ice and shoe shine right at the end of the hallway.Bed was nice and hard but I did not like the seam down the middle. This would be so easy to correct with a proper pad over the seam! Pillows were rather lumpy.Breakfast down stairs in the basement was fabulous. We missed the first morning because we slept in but the second day we enjoyed all the goodies. Great selection of papers and magazines at breakfast and in lobby each day.The front desk was outstanding! Great help and extremely friendly.The only thing I thought odd was the lack of vacuuming of the carpet in all of the hall ways. This made its seem dirty but I could just tell that it really had not been vacuumed well...or in a long time. Odd... when every thing else was very clean.GREAT LOCATION.The tram was just outside hotel a block up. Very easy to get to train station; 10 minute ride. Not on a super busy street but close to every thing. Flower mart was 2 blocks away. Great cafes near by.Fabulous hotel... we will be back. 230616,hagggis,03/25/2008,Complimentary greatness Spent an easter here. Nice; tidy rooms; comfy bed. Very friendly and helpful staff. Breakfast was good too with all the usual eggsybacon stuff; healthier things and the made-for-order omelettes/pancakes. Connections were good since the tram line is right next to the hotel. Complimentary bar and snacks is the greatest; when you are feeling lazy you can just slob it in the lounge by the fireplace and sip cava ... :)If you look for something to wish for; some kind of sauna/spa/gym like thing would be great .. also they could lose the 50 minute complimentary wireless internet limit .. 230616,dagestan,03/23/2008,Excellent A bit on the expensive side;but the hotel and staff were second to none;very pleasent and helpful as are the Dutch in general. 230616,neetstraveller,03/20/2008,Will stay there again the room 230616,Pantheo36,03/17/2008,Amazing Hotel! This was my second time after 2 years at Banks Mansion.The Hotels is great and it is my favourite city Hotel right now in Europe.Great room with free minibar and spirits of your choice but what is really amazing is the staff..from the GM of the Hotel to the people of the reception they are all helpfull and do always their best to please the guests with more than a smile. The location is also great as all the major sights are in walking distance. Looking forward to stay again at the Banks Mansion. 230616,MarieDK,03/10/2008,Fantastic hotel We booked this hotel because of the positive reviews on this website; and we were certainly not disappointed. The hotel was superb in every aspect from the complimentary snacks in the lounge to the cosy rooms with view over the canal (if you pay a little extra for canal-view). The breakfast buffet was delicious and had all things that you could possibly want.Location of the hotel is great too. In walking distance of everything in the city center and easy access to the tram if you don't want to walk.We will definitely stay at Banks Mansion when we visit Amsterdam again. 230616,ozjug,03/09/2008,Great service; well-presented in good location Staff were all very helpful; particularly Kevin at reception. Room clean and in good condition. Free minibar and drinks at the lounge area a nice touch - even if just for fruit juice and mineral water. Good range of breakfast options. Comfortable bed and even a pillow menu. Well located on one of the nicer canals; close enough to walk to Central Station and most other points of interest. Not a cheap place to stay; but still good value. 230616,Europhile031,03/01/2008,One of the best We have just spent four nights in this hotel; which is definitely one of the very best we've stayed in (and we've stayed in many!). The combination of style; informality; efficiency; friendliness and cleanliness; not forgetting the complimentary drinks; made for a relaxing and thorougly enjoyable stay. Returning here after a busy day was almost like returning home (where someone else had done the cleaning and tidying up!). Absolutely loved it! 230616,susanmarieelizabeth,03/01/2008,perfect one of the most pleasant stays ever; very elegant for price. very comfortable beds/linens. quiet; nice lobby with 2 public computers. good internet in room; you recieve 50 free minutes but then a day is 15 euros; which i paid for 2 days.nice area. across from shopping; healthy grocery/deli. movie theather a block away; lots of restaurants; near canal. 230616,peace3030,02/25/2008,Cozy comfort and class This was my fifth trip to Amsterdam and I've stayed at a variety of hotels around town. The Banks Mansion is the best by far - the location; the comfort and service were absolutely top-notch. The 'living-room' will make the traveler feel like they are back at home - but better. Fabulous and fresh breakfast; in-room movies and a well stocked mini-bar are just a few of the perks. This is more for the business or older couple traveler - you could not be more central to trams and shopping districts as well as museums. Ask for a canal view room! Not recommended for anyone coming to experience the 'alternative' parts of Amsterdam. 230616,Lubin68,02/22/2008,Lovely Hotel With Very Friendly Staff My girlfriend and I stayed here for 3 nights in mid feb and found the hotel to be lovely. The room was great with a great shower and a very comfy bed. The included drinks and minibar are a nice touch.We wanted to see as much of the city as possible and found the location to be very central for getting about.The only negitive I could find that that there is no resturant in the hotel. This would normally not be an issue when visiting a city as we would rarely eat in the hotel as there is so much choice in a city. However; in Amsterdam there was a very limited range of resturants. If you like steak houses or pizza houses then you can't go wrong; they are on every street. But we wanted something different from that but couldn't find anywhere. As it was really cold when we were there and with no great selection of eateries about we would have been happy to enjoy some drinks in the lounge and eat dinner in the hotel. This is the only negitive we found and we did enjoy the hotel. The staff were very friendly with brilliant English and great local knowledge. 230616,TrippinTracey,02/20/2008,"The Bomb" This was my first time to Europe and I used the reviews on tripadvisor.com to choose a hotel in Amsterdam. The previous reviews prompted me to choose Banks Mansion. Phenomenal decision on my part. The hotel is easily accessible to public transportation and a short walking distance to everything. The hotel itself is warm and cozy. The staff are fantastic and friendly. The amenities are impressive and I can't imagine staying anywhere else. Being an African-American coming from the U.S.; I was unsure of the level of racism and somewhat apprehensive about going to a foreign country with limited language skills but the helpfulness and attitude provided by the staff at Banks Mansion put me completely to ease and I enjoyed my visit to Amsterdam immensely. I would highly recommend this hotel. I think it is more middle-age friendly than younger crowds. 230616,lis45,02/18/2008,Fantastic stay in Amsterdam We booked this hotel as part of a package deal and were not disappointed.We paid a bit more for a canal view room and it was definitely worth it; the view from our room was amazing.The staff were friendly; rooms impeccable; breakfasts were great and we really enjoyed the complimentary drinks; an unusual but very welcome addition.I would definitely stay here on any future trips to Amsterdam. 230616,Amijoe,02/14/2008,Lovely relaxing atmosphere; great location We stayed at the Banks Mansion for a long anniversary weekend last summer; and it was perfect. The hotel's living room for guests is a fantastic concept; a great place to come back to and relax with whatever you'd like to drink and little snacks; comfy chairs and magazines to read - I'd pop down from our room with a book and curl up by the fire if hubby wanted a pre-dinner nap. I really enjoyed the living room and made the most of it; spending the early evenings chatting with other guests as we all came down for an early evening drink before parting ways for the night.The staff were friendly and helped with directions or recommendations for evening walks or canal trips. The hotel itself is in a fantastic location on one of Amsterdam's most beautiful canals; and is also a brief walk to Rembrandt Square where there's plenty of late night cafe and bar culture for an evening out - we'd sit and people watch every evening for hours. The hotel's also conveniently located for frequent trams; so you can take a leisurely stroll through the tulip market and along canals/shops up to the train station then hop on a tram back if the weather turns (the hotel has umbrellas for guests if it does turn wet).The rooms aren't big by anyone's standards but they're beautifully put together in a modern deco/Charles Rennie Mackintosh style; and our bathroom was beautifully finished with an enormous rainfall shower. The little touches are nice - our room had a few cut glass decanters with different (and tasty!) spirits for a night cap. The room and hotel both were nicer than 5* resorts/hotels I've stayed in; the bed linen good quality and the mattress comfortable. The room was spotless; as was the entire hotel. I'd completely recommend this hotel to anyone wanting a comfortable break in a convenient location; and would return in a heartbeat. 230616,jacob123,01/30/2008,A very good hotel - welcoming and warm staff Stayed here for a long weekend end of Jan 2008. Could not fault it (and I have stayed in many hotels in AMS). The staff were excellent - very friendly and efficient. The room was large; very comfortable and nice touches; like a free mini-bar. Also - no fooling around looking for adapators to plug in my laptop - it was all there. Would definitely stay here again. 230616,Sadie6,01/22/2008,Great for Women Traveling Alone The Exterior of the Banks Mansion 230616,roundtheworld321,01/16/2008,A Quality Establishment This is a quality establishment. The staff are extremely professional and all seem to speak impecable English; service is of a very high standard. There is no bar as such but the very pleasant lounge area has a self service bar with a choice of different bottled beers; wines; spirits and soft drinks all included at no extra charge within the room rate. The all inclusive drinks extends to the mini bar in the room. Our mini bar was very well stoked with beer; soft drinks and chocolate bars and there were also 3 decanters of spirits. The room was not particularly spacious but was well presented. The bathroom was of a good standard and the bed was very comfortable. We had to pay extra for a canal view but it was worth it. The hotel has a breakfast room but no dining room which necesitates going out for dinner but as the hotel is very centrally located there are plenty of very good places to eat within a short walking distance. This is a nice place to stay if you are visiting Amsterdam 230616,Gazefc,01/02/2008,Fantastic; Fantastic;Fantastic I booked this hotel ; direct; as part of a 3 night / 4day trip to Amsterdam.I was told about this by a good friend of mine.The hotel is just around the corner from Rembrant Square; and 200 mtrs from the no.4 tram stop.the outside of the hotel is nothing special; but when you climb the steps (only 4 or 5) and enter the lounge/reception area; you get a feeling of something special.The staff are friendly; professional and very helpful. one lady Nina; is a credit to the hotel !!!The 'Lounge' area is relaxed with comfy chairs and sofas; a fire in one corner; and NO Television !!!There is a bar that comes as complementary as part of your rate.The rooms are a decent size not massive; just right. We had the choice of a room with a canal view ; which has a massive walk in shower; or a bigger room with a bath for 2 and a good size shower ; but no view. we took the room with the bath and shower.All movies and in room drins are included.the bed was a good size king ; and was really comfortable.We ordered breakfast in bed on the first morning ; and it was delivered on time and hot !!!There is not many things wrong with this hotel; it does what it says; and with a certain style; that is not over the top.I could go on; but what i will say ; is that we will be going back !!! 230616,MMM8,12/22/2007,Great place to stay We could not have been happier with our stay. Great place all around. We had booked a canal-view room and found the view lovely; the room as comfortable as any we've ever had; and the staff just outstanding. This is;as far as we are concerned; the only place to stay in Amsterdam. More like a good club than a hotel. Worth following the front desk's advice on restaurants too. In a city not known for food; they do know where to find the good places to eat! 230616,massmorg,12/06/2007,Wonderful Banks Mansion I just returned from a 6 night stay at the Banks Mansion and what most reveiwers say is true. The staff is very welcoming; the location perfect and the bed and bath were great. I would return without a doubt. 230616,FlossChester,11/27/2007,Lovely experience We have just returned from a weekend break in Amsterdam - we had gone over especially to see 'Night at the Proms' in Rotterdam. As usual; I checked out Trip Advisor and selected this hotel based on other peoples' recommendations.The directions to the hotel are clearly shown on its website - number 16 or 24 tram from Central Station; 4th stop. It is then just a 50m walk to the hotel from the stop.The location was great. Despite being by a fairly busy road the rooms was very quiet (I am a light sleeper) - and also very warm considering the cold outside!There is a great atmosphere in the lobby area as residents meet up for their complimentary snacks; hot drinks or something stronger! There is a living flame fire which is especially cosy for this time of the year.We paid for a delux room and had a fab view over the Kaisersgracht canal (not sure that's spelt correctly). The decor was beautiful and I loved the big shower.The staff were very helpful. The breakfast was great - I loved the pancakes whereas my husband went straight for the 'full English' option. The only thing I could fault was there being no bath - which I was aware of before I booked; but; with all the walking around a good soak would've been beneficial! 230616,cashewnut,11/05/2007,Just okay. Not more than 3 stars. My boyfriend and I have just returned from a two night stay at the Banks Mansion. We booked because of the great reviews on TA but had such a bad experience I felt I needed to write my own review.Although it is undeniably in a great location - no more than 10mins walk to everywhere it seemed; and just around the corner from the picturesque '9 streets' - the hotel is just not worth the money.Our room (212) was incredibly dark - we felt like we were in the basement despite being on the 2nd floor; and was really way too small to justify the 279Euros it costs a night. We could hardly walk around the bed - and had no-where to put our luggage. On the plus side the bed was very comfy however the pillows were lumpy and really need to be replaced. FYI - Banks Mansion claims to have a 'pillow menu' - but they didn't have any pillows available when we asked so the claim seemed a bit of a let down! We also only had one pair of slippers and one dressing gown. The drinks in the 'free minibar' were never replenished; and after the room was cleaned on Saturday morning the maid left old half full cans of coke and beer.Finally; the room was not clean (by my standards) - hair in the bath and in the sink; soap marks on the mirror; grit on the carpet in the bedroom; and dark marks all over the wallpaper. FYI - our room was non-smoking but everything including the bathroom towels smelt smoky and dusty. The communal areas - lounge etc are also smoking so it cannot be avoided in this hotel. The free nibbles (always the same..nuts and crisps; nougat and small waffles) and drinks were great but again they did not make up for the room. The very last bone of contention about this hotel is the breakfast. It's really quite horrible. The pancakes (made to order) come out of a packet and are literally warmed up on the griddle in front of you. The eggs are worse - they have a tub of orange eggy liquid which they pour into a frying pan...) There were no pastries or croissants; etc. Not much choice at all to be honest. All in all; based on our experience we would not recommend this hotel. There were simply too many problems to justify the price; and even if we had loved our room it is still too expensive.Hope you find this review useful. 230616,mikey47,11/05/2007,Great Location The hotel frontage 230616,Chem73,10/23/2007,Amazing hotel in a great city Believe all of the reviews here; this is a brilliant hotel. We booked from reading the reviews here. It can look a bit more expensive than a lot of the hotels in Amsterdam but the accomodation and use of facilities is worth every penny. The free bar was well stocked with loads of chocolate; biscuits; etc. The beer and wine was all good quality and at various times during the day extra food was put out. It was a great area to go to unwind after a busy day in amsterdam.Breakfast was also included in the rate (we found the best deal via opodo.co.uk) which was a very good range of food and anything you needed made up to order.In the room the free mini-bar was well stocked with chocolate and drinks; the in house movies were also included in the price. I don't think any hotel rooms in Amsterdam are particularly large but the rooms were modern; clean and very comfortable.The location is also very good; right by the flower market and a short walk to almost all attractions. Probably a 15 minute walk from the central station or accessable on the tram routes.If your off to Amsterdam you have to try this hotel - it is as good as every review here. 230616,RB7769,10/10/2007,Great Hotel I stayed at BM this past August and I must say this was one of the best if not best hotel I have stayed at in terms of everything working right.Everything in the rooms are in the right place and working properly.The front desk staff is great and goes out of their way to make your stay a great one.The free drinks in the lobby and in the room along with free snacks and chef prepared breakfast was amazing. I would stay here again any time in the area. 230616,Anoreta,10/04/2007,Banks Mansion - Would I Go Back? Without A Doubt! The Car Park Lift 230616,McDonaldRichards,10/03/2007,Banks Manison Hotel was Brillant Four of us stayed at the Banks Mansion Hotel for 3 nights. It is a clean; friendly and convenient hotel. The breakfast was included together with the drinks (that includes alcoholic drinks). The breakfast was fresh and there was a good choice to choose from. The rooms were small but big enough for a 3 night stay. The only problem in the rooms was the fact that the lighting was not very good. Although this hotel is not cheap it is worth it because of the little extras that they offer and the friendly staff. We would definitely recommend staying at this hotel. We would also recommend asking the staff where to eat as they give excellent recommendations. We only did this on our last night and they recommended Brasserie Harkema which is well worth trying as the food was excellent. 230616,nurseyIsleofWight,10/02/2007,Stay here - you wont regret it! canal houses in the hotel surroundings 230616,Rothesayisexotic,10/01/2007,My favourite place to stay in Amsterdam Stayed here several times now and always been delighted with the service - great staff! Good breakfast; comfortable rooms - small but on a par with much more expensive places in the Dam. The drinks and snacks in the Living and in the guestrooms are a nice touch and the location is just perfect.Great value for money. 230616,RodandKristie,09/30/2007,Best hotel EVER! Excellent! We stayed at the Banks Mansion for 2 nights in early July and loved it. Of our 5 week trip it was definitely our favourite of many beautiful hotels. The hotel staff were lovely and very helpful. The hotel itself was situated right on the canal (we had a canal view - very worthwhile) and was in a great location; only 5-10 minutes walk from all the nice shopping and eating areas. We were very impressed with the 'pillow menu' plus the complimentary open bar; not only in our room and in the foyer for all hotel guests; which we found was one in a million and definitely a huge bonus for us. We have already recommended the Banks Mansion to many friends and for these reasons wouldn't stay anywhere else when we return. 230616,RobertTG,09/20/2007,Excellent in every way - Great location The Banks Mansion more than met our expectations; with a wonderfull staff; excellent made-to order breakfast. free cocktails...(albeit limited selection); free internet; quiet air-conditioned room; canal view; and perfect location. We walked everywhere; from the Ann Frank House; red light district to the art museums; etc; and frequently took a quick break at our conveniently located hotel for a beer or glass of wine; and a little rest from all the walking. Our room was a model of effeciency...perfect size for two; and everything one would need. Excellent shower; comfortable bed; nice view; and great security.We went on a cruise for 2 weeks following our stay at the Banks Mansion; and found ourselves comparing the cruise experience with that in Amsterdam. We found the breakfast at the hotel; especially the coffee; expresso; lattes at the Banks to be far superior. And you really appreciate those free drinks free interent after paying cruise ship prices. We really loved it there! 230616,bostontripadviser,09/19/2007,Great Place; but small Room with a view on the main canal. 230616,BenL1,08/27/2007,Great stay at Banks Mansion I recently spent four days at Banks Mansion during a long weekend. We both loved it and would recommend it to friends. The location is great as it is equidistant between the centre of town and the museum area- we walked pretty much everywhere all weekend but the tram was outside the door if you wanted it. Also it is on one of the main canals; but it is far enough away from the neon lights and really touristy squares to feel really relaxed (although there is a sqaure with all this only a block away if you want it). Room was nicely done with massive walk-in shower and art deco styling. We didnt have a canal view as all were booked but it was fine and heavy curtains and double glazing kept out all noise from the street. Really nice touch is free mini bar in room and free serve yourself area downstairs- soft drinks; wine; beers; coffee; tea; cava and even spirits. Also free internet. Dont get me wrong; you dont go to Amsterdam to drink all day in the room; but it was really nice to go back to freshen up and have a beer before heading out; or a night cap when returning home. We normally dont use hotel facilities as it always feels a rip-off; but it made it feel really relaxing to be able to do this. 230616,SarahBedford,08/24/2007,Fabulous trip We stayed here for 3 days in August with some of our family. The way the hotel operates is innovative. A small boutique style place with only 50 rooms and an attentive staff. The hotel is just off the Leidseplein so impossible to get lost as there are signs to it from all areas; and brilliant for walking about.The Living is an area in the foyer stocked with a coffee machine; cold drinks; beer; wine and spirits and allows you to read international papers; use the internet for free; and relax without any need for stress. The service is unobtrusive and there are small snacks available. There is also a minibar and a selection of drinks in the room which makes for a much cheaper stay.Breakfast in bed only costs 5Euros and is wonderful!Some of the rooms have steam rooms within the showers - I'd advise asking for one when you book. None of the rooms have a bath.The Selecta directly opposite the hotel does a great Indonesian ristafel banquet; and there are great Argentinian Steak Houses off the Rembrantsplein.We will definitely stay again - I've stayed in the Pulitzer and Bildeberg Garden hotels and this is far superior. 230616,izzyd,08/10/2007,Wonderful! Cheers from the canal view room! 230616,Jerandnanc,08/07/2007,Worth the trip Very friendly staff with excellent perks. It is located on one of the main canals (as is everything else; it seems; in Amsterdam!) Room was well kept and the 鈥渓iving room鈥?(hotel lobby) with its free bar; snacks and; in the afternoon; appetizers made the visit even more comfortable. A full breakfast is provided. It is not that close to the main museums but; on a pleasant day; the walk is fine. The problem is not the distance just that the city has numerous canals that get in the way. It is close to a number of restaurants; bars; coffee shops and coffee houses. The hotel is centrally located. Watch out for the bicycle paths. They have the right of way and the bicyclists yield to no one! 230616,JB777NYC,08/02/2007,Banks Mansion: My kind of place I would just like to add that the reviews on this hotel within this site are accurate with respect to the Banks Mansion Hotel. This is my kind of place. We arrived and it was raining but the staff collected our bags and while we waited for a room we were able to check our email; have a snack and a drink immediately.Our room was made ready in a jiff and it was SUNNY for the next 3 days. The lobby setup and the free additionals are GREAT especially at nite when you want an informal nitecap or a place to sit and collect your thoughts. Location is central and easy to find. Loved this place. 230616,nickybasingstoke,07/15/2007,fabulous stay I would just like to echo all the things everyone else has to say about the Banks Mansion Hotel. I chose the hotel based on the reviews posted on Trip Advisor and would like to thank everyone for their contributions - it was spot on! We had a lovely stay and will definately go back. This is a city that does not sleep! Loads to do; very cosmopolitan; fantastic break. 230616,Chinsworth,07/06/2007,A Wonderful Time We've been to Amsterdam a dozen times and stayed at medium to very high end places; but this was the most pleasant by far. Friendly helpful staff; and the living room concept worked very well for us; as we had several occasions on which friends came to visit with us there. Having just arrived from a Paris hotel; with all its many gouging charges; we were stunned at the bowls of fruit; snacks; coffee; wine; etc.; and the fast internet readily available. There was even a small table with cut glass decanters of brandy and whisky in our room for a private nightcap. Our room was angled at the corner; and we liked the immediacy of the canal and street view; and the modern/retro decorating. Breakfast included eggs and pancakes made to order. We will definitely do this again. 230616,Tikidog,06/25/2007,Wonderful home-from-home I chose the Banks Mansion for a surprise birthday trip because of TripAdvisor reviews; so had high expectations. But it was even better than I'd hoped. I booked canal view rooms well in advance (room 106 is large dual aspect) and while my partner I thought it wonderfully romantic; our 2 teenaged sons loved the free drinks; snacks; and internet... It's in a great location; offers huge; delicious breakfasts; is spotlessly clean; stylish; friendly; and utterly relaxing. As soon as we can think of another excuse; we'll be back! 230616,LAElvis,06/24/2007,Great in every way My son and I stayed at Banks Mansion in May while we were in Europe for two weeks celebrating his 21st birthday. The hotel was perfect in every way. It was probably the best boutique hotel I have ever stayed in. The room was beautiful; luxuriously appointed; spotless and a great view over the bustling city street and serene canal. The area is great; it is across the canal from the Amsterdam mayor's house.Sonja at the front desk was terrific. She was helpful with restaurant and touring suggestions and she; along with all of the other front desk employees; was friendly and just a lot of fun whenever we would see her.All in all an amazing hotel and a place I would always stay at if I return to Amsterdam.We liked this hotel so much that we changed out hotel in Glasgow; Scotland; our next stop; to the sister property of Banks Mansion. We found the Glasgow property to be nothing like the Amsterdam property and were very dissapointed with our decision to stay there. So; as noted above; Banks Mansion is superb but that doesn't seem to mean that the whole small chain they have is superb. 230616,windymiller79,06/17/2007,Would not stay anywhere else Just returned from 3 nights at the Banks Mansion. The staff were very welcoming and friendly; the location central and the at home concept worked very well. I would not consider staying anywhere else in Amsterdam. We visited friends in a 5 star hotel near the station and would not have swapped for anything. 230616,Tood,06/14/2007,Great choice for couples to be in the middle of things Good service and helpful staff. Comfortable; quiet room (if a bit small) and bed. Our room had a great rain style shower. We especially liked the lobby and general decor. It was ideal for being in the centre of things; only a short walk in any direction to see something special. Make sure you ask for a canal view - it is worth it. We did a deal to include breakfast and it was well worth it - plenty of choice. 230616,Nelly6,06/13/2007,Wonderful! I loved this hotel - a great base for a really relaxing short break in Amsterdam. The whole vibe was very laid back and calm; staff were attentive; with tip-top restaurant recs; and the serve-yourself approach in the lounge was so much nicer than having waiters buzzing around.The room was much bigger and more comfortable than other Amsterdam hotels I've stayed in; although not huge by international standards; but and lets face it; hotels are expensive in this city. The bathroom was large and well-appointed; with an enourmous bath (I could float in it!) and a great walk in shower - but oddly; only one bar of soap was supplied and the bath salts weren't replaced the second day.Breakfast was delicious. There was service at the cooked bar; where eggs; omelettes and pancakes were prepared; and everything else was serve-yourself -so equally as relaxed as the lounge.Overall; I thought the 'all inclusive' concept was worth it for the relaxing vibe - you know if advance what you're paying and don't have to keep a tab on where the minibar bill is heading. And considering the price of Amsterdam hotels; I don't think the room rate is over the top. 230616,Angel24Vail,06/09/2007,GREAT!!!!!! Stayed at Banks Mansion in May.... We think it is the best hotel in Amsterdam. We have been before in Amsterdam and stayed in other hotels; but Banks is the best. The staff is amazing; and the whole concept is amazing. I could not imagine that people would write negative things about Banks Mansion!!!!!We will be back!! 230616,Emily14,06/06/2007,Extremely Overpriced! Not Worth the Money! I booked this hotel after reading the positive reviews on TripAdvisor. Apparently; most people don't mind paying through the nose for a less-than-mediocre hotel. I stayed for 3 nights in May. I booked a double deluxe room with canal view for over $350/night and I thought I'd be getting my money's worth. What a disappointment! This hotel is nothing more than a Holiday-Inn type chain. The room was really tiny and had cheap stucco-type walls and ceilings. The hotel says it's different because it includes drinks and snacks--this is their gimmick to justify charging such high rates. Your mini-bar is stocked with cans of soda; a couple of waters and some mini bottles of really bad wine. In the lobby you can get more soda and coffee; and... mini Mars bars and other assorted candies. In the afternoons they put out small amounts of bread and butter w/ a very limited amount of cold cuts; which are not replenished when finished. My point is: if their free drinks and snacks feature is supposed to justify their high rates---it's absurd.About the view: I had to stand on my toes to peer out the window and see the canal. Service was standard; and the staff is trained to repeatedly ask you how you are and how your day went EVERYTIME you exit and enter the building.They also ask for a tip when your bill is printed out--there's a blank tip amount line when you sign your bill upon check-out.Overall--no charm; cheaply decorated; tiny rooms; intrusive service--NOT WORTH over $300/night. You'd do better to book a bed breakfast on the canal and get your money's worth. 230616,SydneyKeenTraveller,05/28/2007,Great Hotel Stayed for 7 nights in January - booked room via hotel website. First time in Amsterdam (which is a wonderful city to visit) so cannot compare this accommodation with others in the city. Overall had a great stay (but would not classify it as 5 star).Highlights of the stay:- Rooms (well appointed but small) 3.5*- Bathrooms (large with bathtub but skimpy on toiletries) 4*- Location (great) 5*- Internet access (easy and free) 5*- Lounge (casual with fireplace) 4*- Lounge food / drinks (whilst free which is 5*; quality is a mediocre 3*; expect cheap wines and limited food spread 3*)- Breakfast (adequate but not a huge spread 4*)- Service (wonderful staff 5*; staff forgot to service room 1 day (despite reminder) but was apologetic and compensated us with Bulgary toileteries).Overall would definitely recommend this hotel to friends but still curious to try others in this city. 230616,Welshquin,05/14/2007,Wonderful Stay! The excellent reviews for Banks Mansion prompted us to book a stay there (3 nights) at the beginning of May. We were not disappointed.Great location (near the flower market); with easy access to all the main sites of Amsterdam.The staff was one of the most friendly and helpful staff I've ever encountered at a hotel and that includes stays at hotels with superior star ratings. From the moment we arrived; nothing was too much trouble and everything was done efficiently and with a smile; from getting our room ready early; recommending and booking a restaurant; booking a taxi.Breakfasts were good and there was plenty of choice: cold meats; cheese; various breads; jams etc.; together with a hot buffet. As if that wasn't enough; there was also a cook who would prepare omelettes; pancakes etc. to order.Our room was excellent; with a very comfortable bed and pillows. Well equipped bathroom and a wonderful shower! TV with free movie channels and a DVD player. The complimentary mini bar (including decanters containing whisky; cognac and gin; beer and soft drinks) was very welcome. In addition; the Living bar in the reception was well stocked with wines; liqueurs; spirits; soft drinks and tea and coffee.Free internet access was very popular with the guests; but you didn't have to wait long if it was being used.All in all this hotel is highly recommended! 230616,HollowayLondon,05/13/2007,The best part of my holiday was staying at the Banks Mansion Staying at the Banks Mansion was fabulous. When we arrived we were taken to our room; 406; by Pamela; who was so nice throughout our stay. When she opened the door we were overwhelmed by how beautiful the room was. The main room was huge with a large sofa and two armchairs with footstools. There was a widescreen tv and dvd player. The bathroom was divine with a jacuzzi bath and walk-in shower and two sinks. The bedroom; yes seperate bedroom had the biggest bed I have ever seen. When we lay on the bed together and stretched out we did not touch each other. There were 4 windows which overlooked everywhere. The room was so nice we did not even want to go out.It is true the drinks are all complimentary. There is only a small sample of drinks in your room; but downstairs there is a larger variety. Just go and help yourself. There is also snacks and sweets to pig out on all day.Unfortunately; breakfast was not so great. It was just okay. There was not a lot of variety and it was not very tasty. Maybe I am just being fussy.This hotel was in the middle of everything. We did not really need the tram or train tickets because we walked almost everywhere; even late at night. Even though most of the days were sunny; it was always cold; particularly in the shade; and freezing at night. Forget sandals and shorts. Bring comfortable shoes. Forget the party clothes; most people dress casual and comfortable and warm.When you get to the airport; do take the connexions bus return fare for 19.50 euros.The bus will stop about 50m away from the front door. The hotel staff will confirm your return for you; this time the bus will stop right outside. You do not need to buy any maps because everywhere you go someone will give you a map.The best piece of advice I took prior to arriving in Amsterdam was to buy my tickets for Van Gogh museum online; the queue was enormous and we felt quite smug when we just walked straight to the front.If you are going to Amsterdam you will not regret staying at the Banks Mansion. 230616,cjwintter,05/08/2007,Great hotel in the heart of Amsterdam View of my room 230616,frogandbear,05/06/2007,Amazing experience The hotel was brilliant - great rooms; perfect location and very attentive staff. The free bar facilities in the living room area were ideal for when you want to relax but not just sit in your room. Walking distance to all of the main attractions and metro station. Excellent breakfasts that set you up for the day - made to order pancakes; omelettes or french toast as well as continental breakfast. Overall a very good experience; looking forward to going back!!! 230616,Connecticut06,05/06/2007,Wonderful Hotel We recently returned from a 3 night stay at Banks Mansion. I couldn'tfault a thing.We arrived a bit early; and our room wasn't quite ready. The staff atthe front desk were friendly; helpful and capable. We were invited tosit in the lobby and enjoy a snack and drink while waiting. Within 10minutes we were invited upstairs.Our third floor room overlooked the canal. The room was immaculate; and the amenities were wonderful (bathrobes; slippers; room safe; fresh fruit; free mini-bar; decanters of gin whiskey congnac). The bed was great; and the hotel is remarkably quiet. The bathroom was fine (shower but no bathtub). All in all; an exceptionally comfortable room.The breakfast room is on the lower level of the hotel. The breakfastbuffet was comprehensive; and could be supplemented by made-to-order eggs; pancakes; omelets; or French toast. I had a wonderful omelet one morning. Again; the service was great.Free drinks of all sorts were always available in the lobby. This included wines; beers; sodas; and even liquers. The hotel is very well located to allow walking to all the major sites in Amsterdam. We never felt the need to take a tram. It was wonderful to be able to stop in the midst of sightseeing for a cold drink and a snack. The staff at the desk provided a very good street map; and were unfailingly polite when we needed replacements; having twice lost ours.The lobby has 2 internet workstations; which I had no trouble accessing whenver I needed. It's a great help to check in and print boarding passes before going to the airport. The hotel will arrange a shuttle to the airport for 24 euros; which worked out well for us--we turned out to be the only 2 passengers; so it was like having our own taxi but cheaper.Do yourself a favor and have an Indonesian dinner at Tempo Doeloe; Utrechtestraat 75. Try a rice platter which includes portions of 18 different dishes. It was among the best meals I have ever had. We've been back in CT for a week and I wish I was in Amsterdam! 230616,Rhynette,05/03/2007,Awesome Hotel! I stayed for two nights at the Banks Mansion in late April 2007. I made my reservation directly with the hotel; first good sign - the staff promptly (within a few hours) responded to my e-mail reservation inquiry. From the moment I walked in the door; until the moment I checked out; it was a terrific experience. The staff; ESPECIALLY the front desk staff; were super friendly; helpful; and patient with all my tourist questions. The included breakfast buffet provided tasty; ample selections (sandwich meats; cheeses; omelets; cereals; breads; etc.) from which to energize ones' self at least through lunchtime. My canal-view room was clean; modern; and quiet. The bed was a deliciously comfortable respite from a long day of sightseeing; stocked with 4 plush pillows; goes without saying that I slept VERY WELL!!! Bonuses ranged from an in-room refrigerator stocked with various beverages (included); to individually regulated and responsive air conditioning in the room; to free internet access and daytime snacks/drinks in the lobby. The hotel is centrally located to tourist attractions (many can be reached within 20 minutes' walking time); and a tram line runs right past the hotel which takes you to points north and south in the city. If and when I ever go back to Amsterdam; I already know where I will stay. Great place. Now I know why Banks Mansion is so highly rated by other travelers. I couldn't agree more. Thank you; Banks Mansion; for contributing to my overall delightful and successful visit to Amsterdam! 230616,gazborangers,04/26/2007,Very disappointing - overpriced! Went to the Banks Mansion for two nights in April. Went with my brother so we booked two rooms. Hotel looks great from the outside but extremely disappointing inside. It looks as though it has been designed with the cheapest of everything possible. It is certainly not a boutique hotel and infact nothing more than a rather poor bed and breakfast. My room was at the back of the hotel. Woodchip celings and two very small windows that I hd to stand on my tip toes to see out. The furniture in the rooms is of chipboard quality and the complimentary mini bar - well laughable. They advertise that all your drinks are free; yes they are if you want to drink cheap Cava; cheap white wine and cheap red wine. You cannot get spirits in the downstairs bar! The staff are very abrupt and the breakfast room is in the basement of the hotel and is reminiscent of a school lunch room. There is no restaurant facilities in the hotel at other times. I would not recommend it to couples for a romantic weekend - it isn't romantic. I think they have some clever marketing but surely they cannot continue to kid everyone all the time.It may be good value if you can drink 48 bottles of beer a day - I sadly couldn't! 230616,USExPatinUK,04/24/2007,Loved Banks Mansion! My husband and I just returned from 3 days in Amsterdam; staying at the Banks Mansion. What a lovely hotel in a very convenient Amsterdam location! The Banks Mansion is a high quality; smaller hotel (48 rooms) that offers exceptional service and accomodations and is in a great; central location. We paid extra for a 'canal view' room and were not disappointed. The room was very nicely appointed with flat screen TV; large comfortable bed (two twins together); fully stocked bar and beverages (complimentary in our room - not sure if this is available in all rooms). The hotel offers only breakfast service; which is an excellent hot/cold buffet with made to order eggs/omelettes; pancakes; and french toast. The hotel lobby stocks beverages and snacks available to all hotel guests 24 hours a day. The hotel staff is very helpful; suggesting and making restaurant reservations; airport shuttle; etc. The hotel is located within one block of Rembrandt Plein; Munt Plein; and Singel Flower Market. The Museum District and Waterloo Plein are 10 to 15 minutes walk. The hotel is approximately a 25 minute walk from Central Station (depending upon 'crowd' level). I would definately recommend this hotel -- we certainly plan on staying there again on our next trip to Amsterdam. 230616,europhile234,04/23/2007,Worth Every Penny My wife and I booked this hotel to celebrate our anniversary primarily because of the reviews we had seen here. From the moment we arrived; we were not disappointed. After a grueling overnight flight we arrived well before the published check-in time and within 5 minutes we were shown to our room. Because I had mentioned that we would be celebrating my wife's birthday as well as our anniversary during our first trip to Amsterdam; the hotel had placed several welcome gifts as well as a personal note in our room. The location was great! The beds were extremely comfortable; and the staff was perhaps the best that we have encountered. We will definately be returning! 230616,dhoar,04/16/2007,Excellent Hotel I loved the Banks Mansion Hotel. I use hotels a lot around the world but this is a true gem. I had a corner room (206) it had 3 double windows that opened up onto the canal; complimentary gin; scotch and cognac in the room and complimentary bar in the lobby.Good breakfast was served and the staff were excellent. The position was great being very close to the flower market. My only gripe would be the bed which should have been a double but it was 2 singles pushed together; not the same however i had a walk in shower and huge bath. I will be staying at the Banks Mansion again ;-)Tip ; ask for a corner room they seem to be the largest. 230616,julie36food,04/11/2007,What a Wonderful Hotel We had never been to Amsterdam before; but what a wonderful trip we had; thanks in great part to this superb hotel; with such high standards reached in all areas.My fiance particularly liked the complimentary drink arrangements; and promptly texted lots of our friends to tell them the good news! ( Free advertising or what!?) It was the Easter break; I do not drink; but adore chocolate...and the free mini easter eggs scattered all over the hotel for guests to partake of was a lovely touch.The staff were helpful but not patronising; the room was lovely with the opportunity for a steam whenever we wanted; as our shower turned into a steam cabin.The breakfasts were superb; we met lots of great people; and really enjoyed ourselves; we will be back; with our friends; very very soon; and would not dream of staying anywhere else..... 230616,miche2k,04/03/2007,Just brilliant Just fabulous!!Clean lovely rooms; polite; cheerful and helpful staff.Worth every penny this hotel and will definately be returning later in the year. Such a relaxed hotel; no rowdy stag or hen do's here!I booked it via hotel club for great price and without specifying was given a lovely room overlooking the canal. Inclusive drinks a big bonus and the breakfast kitchen was wonderful.I will recommend it to anyone who is visiting Amsterdam. It is so central to just about everything; in walking distance of it all. You so wont be disappointed. We went to the supperclub and boom chicago too. A totally brilliant weekend!!! 230616,Londoncanuck,03/30/2007,A great stay! I stayed at the Banks last week while on a 3 day business trip and enjoyed it so much that I felt compelled to write a review. It is a great hotel -super location; very friendly staff and a real homey atmosphere with free in-room drinks and a cozy lounge with fireplace and self-serve bar. My room was of a good size; with modern amenities -you can even request a special molded pillow. Breakfast is also included and there is a safe luggage room (bags get ticketed) should you need to check out before needing to leave the city. Highly recommended 230616,FinlandHelsinki,03/29/2007,We booked through Finnair's TopClub We booked this hotel through Finnair's Topclub package. It was worth every penny - the room was great; the compleimentary drinks in the room and in the reception area meant that there was a friendly business-like feeling between the guests. The staff were really friendly and the location caould not be better. Near to the center; right on the tram lines and yet quiet during the night.We ate in the Cafe Amsterdam which is at the end of the number 10 tram line. Strong recommendation along with their other restauarant called the Cafe Restaurant Dauphine. Great places... 230616,hamaudit,03/27/2007,Simply Fantastic I booked this hotel on line after reviewing some reviews - I wasn't disapointed. Its a great hotel in a great location. The staff were fantastic and very helpful and I felt very welcome. The location of the hotel is about 100 meters away from the flower market which leads onto the main shopping streets up to Dam Square - a great location. I would absolutely recommend this hotel to anyone and will use this hotel everytime I return to Amsterdam. 230616,ILikeBond,03/13/2007,A Very Pleasant Experience My fiance and I were recently in Amsterdam for 5 days celebrating our engagement. This was a surprise trip for her; so I picked Banks Mansion for our acommodation. We were both very happy with the choice. I asked them to provide flowers for my fiance in the room; which they did; a very beautiful boquet at that. They also put us in a great room; with a beautiful; expansive view of Heren canal.The rain shower was nice; the bath was OK; a little small (fine for 1 person). The luxury touches; like free drinks and snacks; and a pillow menu; were nice; although we only took minimal advantage of them. To me those things weren't really a big deal; but at least they weren't distracting. We only had breakfast there one day; but it was fine; no complaints.I was also impressed with the management's response to an issue that came up. I had booked well in advance; but noticed their prices had dropped; and they were running a special; for the time we would be there. After emailing; they told me to modify my reservation online and I would get the better price. I did that; but I either messed up the process; or somehow the modification wasn't transmitted to them (although I did email them immediately after I had modified it; telling them the same). While I was unable to get the better price before checking out (they told me since they didn't get the info; there was nothing they could do); once I got back state-side; I emailed management about the issue and promptly recieved a return phone call. After explaining the situation; they offered me a credit on a future room or a refund for the amount in the difference in pricing. I chose the later and; indeed; the money was refunded on my credit card. So I appreciated their understanding and acomodation.Finally; the location is great - its right on the edge between what we felt like was the touristy part of Amsterdam (i.e. in between Central Staation and the first of the 3 big canals; Heren Canal); and the more real; residential part of Amsterdam; like the Jordaan area. We enjoyed having access to both; and spent a lot of time walking around some new areas neither of us had yet explored (we've both been to Amsterdam several times). Because its right on Herengraght; too; it makes it easy to walk anywhere East or West. Definitely great location.We would definitely stay here again (and will next time we're in Amsterdam). 230616,JREng,03/05/2007,What a great hotel I can't add much more to other reviews; I had a great stay Feb25 - 27.The room was brilliant with a canal view and as I had to work in it all day Monday; it was very comfortable. Internet access was $22 for 24 hours and the connection was very fast at 12mb.Everything else was just as reported and I loved it. 230616,debbieuc,03/02/2007,Excellent hotel; deserves the 5 star reviews Have just returned from a 2 night stay at the Banks Mansion and we were not disappointed. Our room was fairly small (if staying in a canal view room avoid 101/201 etc) but beautifully furnished as were all the other areas of the hotel (with the exception of the garish carpets outside the rooms mentioned in other reviews! ) The free drink and snacks is a wonderful idea and there was plenty available - and good stuff too. Lovely to come back to after a day sightseeing or to sit in the lounge for a cognac before going out. The staff couldn't have been more obliging or friendly and the breakfast was delicious. The hotel is really well placed for sightseeing - accessible by trams 16; 24 or 25 from central but also within walking distance if you miss the last one at midnight.One slight negative is the shower which doesn't seal very well and leads to a very wet floor if you are not careful - but that's a minor moan from an otherwise perfect stay.We thoroughly recommend this hotel and would stay here if ever visiting Amsterdam in the future. 230616,llany,02/27/2007,SUPERB Hotel I stayed in this hotel in January; there were 7 of us on the trip. The location was super and so was the hotel; I had a room overlooking the canal which was good; one had a room with windows very high so no view BUT they had a sauna in their bathroom;. The reception staff were very helpful to us and the FREE snacks and drinks were great; especially when you had been out walking all day. The rooms are small; the beds are comfy and the bathrooms great; The choice of pillows was great as I have a bad back and need good support. The only downside was the air con; a bit noisy; but switch it off and open a window instead. We ALL had a great time and the Hotel was GREAT. Would DEFINITELY stay THERE AGAIN 230616,jets4hire,02/23/2007,good hotel; bank on it Stayed for a long weekend; the front desk staff were excellent ; rooms were very well appointed including a flat panel tv and free munchies in the room.the hotel only has 51 rooms so in season you must book early; try and avoid the basement rooms as they have no view and street noise can disrupt a good nights sleep. food was always available 24/7 at no extra cost.the hotel is very clean and centrally located no matter what your in town for.excellent value if priced right( best price by far) Yes I'd stay here again 230616,lightup,02/22/2007,Wonderful hotel! Our stay here was absolutely wonderful. I will not repeat the detail posted by other users but to say the slightly higher price is more than worth it for the inclusive drinks; excellent staff and great breakfast (french toast to die for!)The staff could not do enough for us and were genuinely friendly; the room was very comfortable and the location excellent. We will be back. 230616,CATracey,02/14/2007,Fantastic hotel but wished I had a different room This hotel is amazing. Everything about it was wonderful and pretty much how I imagined it would be. We stayed for 3 nights in Feb. I could go on and on about how fabulous the room was and how helpful the staff were and how great all the extras were as other reviewers have done; but I can't really add to what's already been said. Stay here; you will not regret it. It will become your favorite hotel.That being said; I had two very minor disappointments. One being the room given to us (room 101). We had booked a deluxe canal view room months in advance. Upon arrival we were given probably the smallest room in the hotel. The bathroom didn't have a bath; only a shower (a fantastic shower it should be said). But even with a small room minus a bath; it was still fine; we still had a great time. I could've asked to be moved but decided it really wasn't worth the bother. The next time I go; I will ask to see different rooms/configurations and will probably not choose a canal view room (we were hardly there). The second disappointment was the fee charged for wireless connection in the room (10 euros for 60 minutes). Since everything about this hotel is all-inclusive; I didn't understand why wireless wasn't included. There were 2 computers with free internet in the lobby; but for someone like me; working on the go from my laptop; lobby computers were not an option. Banks should either offer free wireless; or find a different internet access provider to offer better rates for their guests.The time we spent in the lobby by the fireplace after a full day of sightseeing was something we will always remember. Thank you Banks; we will be back. 230616,howarthshome,02/12/2007,Fantastic hotel if you can afford the rate We booked directly over the internet a room with canal view which cost extra and is definitely not a budget price hotel; however; if it fits your budget We can thoroughly recommend it. our room was No 106 on the 1st floor and was decorated stunningly with 3 opening double tall windows looking out onto the canal and main street. Lovely decor; very comfy bed (2 very wide singles pushed together) air con; tv with 2 free porn channels 69 +70 (spice up your weekend - the dutch are definitely not prudes) a superb double size Rain shower and a bath; haidryer etc; plus FREE whisky; conyac and vodka in cut glass decanters and a mini bar stocked with smoothies; coca Cola; beer and fruit juices. That was just the beginning; the staff are so helpful and will recommend eating out etc based upon their experiences. Once you get your bearings you will soon find that you are located in an excellent location whether walking(as we did) or getting buses; taxis or trams. Some of the best places we went were The Ice bar (expensive but worth it) Ranchos Argentinian steak house; Red light district - you will be amazed (just window shopping) Anyway back to the hotel; the breakfasts were great; choice of cooked scambled eggs; bacon and sausage plus fruit; cooked meats; various breads for toast; or your own personally cooked omelette. And in the Living a lovely fire to chill out to when you returned to your hotel each evening with a FREE bar where you just help yourself to beer; wine; spirits and snacks (if there is a bottle that is empty just ask the staff and they will replace it with a full bottle) Then there is the free internet also in the living; by the time you add all the free booze and internet time you soon realise that although it seems a bit expensive when you first book when you check out and your bill is just the same as when you first booked that this hotel is a real find and is actually a bargain.I would recommend this hotel to anyone I know and will definitely stay here next time we visit Amsterdam.I hope the other rooms in the hotel live up to room 106.Personally we will ask for 106 when we go again.Enjoy!!!! 230616,StubbingtonBob,02/08/2007,2nd time around Having stayed at the hotel in October 2005 with my wife when I knew I was returning on business with two colleagues of course I booked us into Banks Mansion.I know by far the greater majority of reviews about the hotel on this site laud the welcome; the ambiance; The Living etc etc. The rare negative entry is only to be expected.Having returned today from 2 nights there I am delighted to report that the standards I experienced in 2005 have in no way declined. The welcome on our arrival from the reception staff including Sarah Trainee was genuine. The recommendation for a restaurant that night was spot on. (We went to Gauchos just round the corner on the Amstel Straat.) The hotel rooms were excellent; spotlessly clean; breakfast delightful with a more than adequate choice and freshly cooked. My two colleagues were equally impressed and each said they would return as of course would I; either with work or pleasure.Just as an aside here is a restaurant recommendation. It's called Sherpa and as can be guessed by the name it is a Nepalese and Tibetan orientatedn restaurant. Located on Leidsedwarsstraat off Leidesplein if you want to try something different I would urge you to give it a go. Very reasonably priced the food is excellent.To conclude ...well done Banks Mansion - your rating here is more than justified and if I return to Amsterdam I know where I shall be staying. 230616,bellaoes,02/08/2007,Absolutely First Rate Hotel We booked via the hotel website based on trip advisor reviews and stayed 3 nights. We cannot recommend the hotel highly enough. Staff bend over backwards to make sure you have everything you desire (we were offered a choice of 3 seperate rooms with different views/layouts). We also arrived about 4 hours prior to check in time and were provided with a room immediately by the super friendly reception staff. The rooms had terrific canal views and noise was blocked out by double glazing. Rooms had a lovely art deco them and were a great size! The free movies and mini bar/snacks were an excellent touch and I highly recommend the breakfasts - dutch pancakes and the likes made to order. All the attractions are within an easy walking distance ie Heineken museum; Rijksmuseum; Van Gogh; Dam Square; Red Light District etc. (although if going to central you might prefer to take a tram - which leave from the front door). The incredibly friendly staff made the stay even more pleasant. If you are going to Amsterdam you absolutely MUST stay here. 230616,nobster666,02/07/2007,Great as a hotel with a difference. No hesitation in recommending this place. Excellent location: walking distance of all main sights and good bars etc.Room clean and well equipped. Nice to have a minibar that is included in the bill. Staff v helpful. 230616,EuroBandit,02/06/2007,The perfect place for family; friends and colleauges This is the only city hotel I know that offers all drinks included in the price. It really is a nice touch and I had friends staying in another hotel who was allowed to sit and have a couple of drinks while I got ready for dinner. No chage they told me. Very nice staff.Room was excellent. Canal view right on the corner. Fantastic bathroom; Walk in rain shower and masive bath. A great romantic getaway. Free internet; Printer and free bar nibbles with the drinks.Breakfast was very good too. There was a choice of 4 types of pillows and to top it all flatscreen TV with good selection of channels and DVDs.It's not a real 4 star hotel in the true sense; but it makes up for this with the freebies. OK they are included in the price; but in that case this is amazing value for money.Almost forgot to mention the flame effect fire and leather sofas.It you can get one of there special rates book it as soon as you can. You won;t regret it. 230616,justmeRoma,02/06/2007,A very good stay Very good location and very good service. Staff is ready to help and support the guest's needs.The complimentary room frigo bar and the complimentary snacks and beverages in the hall have been highly appreciated.The rooms are very comfortable and quite (mine was on the back).Breakfast is included in the room price and 2 computers with free access to internet are available in the hall. Other hotel consider these services as extra. Negative comment: only the ugly moquette outside the rooms 230616,drewyzacky,02/06/2007,Excellent service and good value! The friendly staff couldn't do enough for us. They made our stay very special. The bathroom was amazing and the room was clean and spacious. The breakfast was good and all the drinks and snacks were free of charge. We would stay there again. Have stayed in other hotels in Amsterdam that were more expensive but not as nice! 230616,Hendybug,01/22/2007,Fantastic City Centre Hotel Banks Mansion is not your usual European City Centre hotel. It is much more in keeping with the 'Inns' found in New York City. It is all the better for this.Our stay over new year was excellent - from the friendly; efficient check-in; stylish; modern; clean bedrooms; bathrooms you actually want to use (though many rooms simply have walk-in showers rather than a bath so worth checking if that is important to you); 'The Living' where drinks and snacks are available 24/7 - all complimentary - and internet access is free; to the more than sufficient breakfasts served in the kitchen. If you are looking for pomp and ceremony (you know the sort of thing - your poached eggs brought to you covered in a silver dome at breakfast); then Banks isn't for you. If; however; you are content to request freshly cooked pancakes; french toast and feast of high quality fresh bread; jam; cheese and meat at breakfast and prefer a more relaxed hotel stay; this place is perfect.Re comments below regarding the policy of not taking drinks to your room. This is nonsense. Yes; the drinks are for sharing so it is bad form to take a bottle of champagne up to your room; but we (and other guests) were never stopped from taking glasses of wine champagne; bottles of beer; cups of coffee etc. to our room. As we stayed over new year; a half bottle of champagne was left on our bed - a nice guesture. There is also a well stocked mini bar in each room along with decanters of gin; congac and whisky.For a City Centre base in Amsterdam; Banks Mansion is faultless. I wish every city had an equivalent hotel to save us from the overpriced misery of bland; outdated; business hotels that charge 鈧?0+ for a substandard breakfast.If I had to critique it would be twofold: 1) our loo roll supplies weren't topped up (thoug remedied by a phonecall) and 2) local taxes payable on checkout were unexpected. That said; as everything else was included in the room rate; the bill on checkout was considerably smaller than is usually the case! 230616,suzweise,01/19/2007,Great Hotel There is a reason that Banks Mansion is rated number 2 among hotels in Amsterdam on the tripadvisor website--it's simply a great hotel. As other reviewers have stated; the hotel staff is friendly and helpful with directions and restaurant recommendations; the rooms and beds are comfortable; and the complimentary breakfast; snacks and drinks only add to make your stay more enjoyable.My husband and I stayed at Banks Mansion in early December 2006 with two friends. Our friends are rather picky about where they stay; so I spent a lot of time researching various hotels in Amsterdam based on the location; cost and amenities. We booked the Christmas Shopping arrangement package on the Banks Mansion webiste at a good rate considering everything that was included with it. We were fortunate to be visiting during Sinterklaasavod (December 5th); when Sinter Klaas; along with his helper; Zwarte Piet; arrive to launch the Christmas season. As a part of this celebration; the hotel left cookies at our door as a gift. I have visited Amsterdam in the summer; spring and winter; and I've found December to be one of the best times there because of Sinterklassavod and the Christmas markets. Moreover; of all of the hotels I've stayed in during those visits; none compares with the comfort of Banks Mansion. 230616,beckstarkitty,01/18/2007,Not that great. Stayed here for one night for my boyfriends birthday and we were disappointed. When we got there our room was not ready; then when we were given a room it was non-smoking when I specifically asked for a smoking room. So I had to traipse back down to reception to ask for the smoking room I had booked. When I got down to reception the extremely surly male receptionist said (with much sighing and eye rolling) that he would see what he could do; which I thought was a bit of a nerve since I booked the smoking room months earlier! While I was waiting some people came in to try and book a room. The receptionist took one look at them and listened to their indian accents and decided they were not suitable; so he told them very rudely to leave and shouted at them when they protested. I was shocked and appalled by his attitude.The 'living' space in reception is a waste of time as you aren't aloud to take drinks out of reception. We wanted to take our drinks upstairs to our room and were told we couldn't. It was my boyfriend鈥檚 birthday and we wanted to celebrate with some champagne in privacy. Apparently; that was too much to ask.The breakfast the next day was a bit poor as well. Hardly any choice and felt more like a school canteen than a 4-star hotel.On the whole - i wouldn't go back. 230616,gemxx,01/07/2007,Fantastic Just returned froma hectic two day break in Amsterdam with hubby celebrating his birthday. It was our first time and let me say a big thankyou to all previous reviews about this wonderful vibrant city that helped us make choices about where to stay.We finally decided on the Banks Mansion and it certainly lived up to all your helpful info.We got a great deal on Opodo-much cheaper than the recommended prices; and the free bar was worth the while. It is the only hotel in Amsterdam that offers this service and it saved us a fortune.The hotel is nicely decorated; with tasteful art deco furniture and furnishings (cept the upstairs carpet which was a bit whacky). The beds are really comfy which is very important to us;and the rooms spotlessly clean. Staff were very helpful and friendly but unobtrusive.The hotel enjoys a great location; and very easy to get to and from; tram stops just outside. Also; our concerns about transport were unfounded as Amsterdam has a very good; efficient; fast; cheap and regular system which makes life very easy.everywhere was easy to walk to from this hotel and although we could have got the tram everywhere we enjoyed the canal walks-even in the rain. The shops are lovely; really unusual and it makes a pleasure to see something different; and quality is good. I took a DK mini guide and the recommendations ofr restaurants ect were spot on; namely BOJO's ; an inexpensive Indonesian near Leidisplein (think thats how u spell it ) huge portions so share and save. Jordaan area was funky and interesting too.Well its getting longer by the minute so will sign off now; but abs advise you to go and have fun-we did. 230616,eddyo,01/06/2007,Nice We stayed here for 3 nights over new year's and couldn't really fault it. The concept; the design and the comfort levels are all worthy of praise; as are the staff; one of whom on seeing us getting out of a taxi in a downpour; met us at the door with a couple of towels. Nice touch. Thanks Sonja. 230616,misslily2001,01/05/2007,New Year My partner and I stayed here for 3 nights over the New Year period. The things that need mentioning have already been said i.e. the staff were excellent; the shower to die for; the living area was very relaxing; although hotel was full we never felt it. The special touches; the personal service make this an excellent hotel for a relaxing stay in Amsterdam - it deserves it's ranking on Trip Advisor. 230616,rl82,12/29/2006,Fantastic! Stayed here in early November having read the other reviews here on tripadviser. We loved it and only wished we could have stayed longer (only stayed one night). The staff were very friendly and even rang our room just after we arrived to make sure we were satisfied. The room was great with a really comfortable bed. The free drinks and snacks downstairs was what really made the hotel. After a long day's sightseeing we were able to come back and chill out with wine; beer and even some champagne. The atmosphere was really relaxed and having come back from dinner we sat down for more drinks. We would definitely recomend this hotel and would love to make a return visit someday! 230616,dobena,12/20/2006,Fantastic getaway!!! We stayed here for 3 nights in November - the hotel was great decor was amazing. Our room was on the 3rd floor had a terrific canal view. The shower in the room was to die for. Location is terrific for exploring the city.We didn't find the hotel staff as friendly as other reviewers had mentioned but they were fine. The free bar in the lounge is great but the novelty wears out after the first night. Internet access in the lobby was very handy. It was really nice to explore the city and then come back and sit by the fire sip Champaigne Or have a nice relaxing drink before heading back out to explore the nightlife!!!If we go back to Amsterdam; we would have to stay at this hotel - otherwise the holiday just would not be the same. 230616,lailugold,12/10/2006,A home aeay from home.... We loved this hotel;the staff is very warm and friendly.Can't wait to go back!!!! 230616,di1,12/07/2006,Great Hotel This hotel is everything we expected it to be. The staff are courteous; it is situated in a great area; round the corner from some good restaurants (we highly recommend Teppanyaki Nippon Japanese Grill on Reguliersdwarsstraat; just round the corner) and within easy walking distance of most places to see.The decor is excellent;; everywhere is spotlessly clean and particularly the lounge area is comfortable and has a very relaxing ambience. You can help yourself to drinks and snacks at any time of the day; which adds to the overall atmosphere of luxury.Breakfast is fabulous with a chef on call to do fresh omelettes; porridge etc at your desire.We can't recommend this place enough. Its price totally justifies the whole experience of a stay here. 230616,NWJ,12/05/2006,Fantastic Took a long time in selecting a hotel; but we got the right one. Friendly staff; lovely room and really comfatable bed. Complimentary bar was a nice touch. Would recommend to anyone 230616,Mimiasovitch,12/01/2006,Fabulous Having stayed in various other hotels over the years we booked the Banks Mansion on the strength of Trip Advisor reviews. We really weren't disappointed. We arrived early expecting to have to leave our luggage until later; but were shown to our room straight away. The room was a good size; very clean and attractive; and most importantly the bed was VERY comfortable.The staff were all lovely; breakfast was great; the free bar is a lovely idea and the shower was fantastic. Next time I will make sure I book a bath; but that is my only gripe. We had booked a canal view room; but whilst that sounds nice we were out and about; walking around the canals. Maybe its a good idea to ensure that the room is quieter. The location was excellent; within walking distance of everywhere we wanted to go. The walking also helped stave off the inevitable weight gain that follows too many pancakes.We love this city and visit every year. Next year we'll definately stay here again. 230616,kazlou,11/25/2006,Excellent lobby area snacks drinks 230616,ManchesterEngland,11/17/2006,loved it!! I've only stayed in one other hotel in Amsterdam; a soulless Marriott type...but whilst walking round the city i couldn't see any hotel as nice as the Banks Mansion.Its got something....not especially from the outside...and not especially the area; which whilst central didnt have the best view from the side windows (take aways and graffiti) but the inside is just wonderful!Cosy; warm; beautifully decorated; light; modern but with a twenties style about it. Just lovely!The staff are fantastic. Friendly; helpful and without being forced!We got chatting to some guys who were staying in the hotel who told us that the night before they had asked for a cab to be ordered as it was pouring down outside. The taxi still hadnt turned up ten minutes later so the receptionist actually stood outside and flagged one down for them!! Does that not say it all?The free drinks/food thing is great. Not really free of course as Banks Mansion is pretty expensive...but the concept works...it feels good to have drinks and snacks on tap without the irksome task of totting up your bar bill at the end of the night.....Rooms lovely; breakfast great and again helpful staff here too.The outside areas by the way; i may have been a bit harsh. It is in the nicer parts of Amsterdam; along a canal; and not far from the flower marketAnyway; we wouldnt stay anywhere else in Amsterdam; it was pretty near perfect. 230616,TomLONDON,11/09/2006,NEVER Go Somewhere Else!!!!! Stayed here for the 10th time this year! Free upgrade to the Suite!!! Still they know how to surprise me! Had a wonderfull diner in the Tuynhuys! I have stayed in a lot of hotels; but Banks Mansion is the best!Looking forward to my next stay!Michel; Sonja THANKS!!!! 230616,errant,11/01/2006,Banks Mansion -- sometimes two stars; sometimes four After a long flight across the Atlantic and a six hour layover in London; we were pathetically grateful to finally reach the Banks Mansion. Our canal view room; booked weeks before our trip; wasn't available. Instead; we were shown to a dark room facing; well; nothing.Not an auspicious start! Two stars or less.Room 312; however; had its good side. The bed was very comfortable and the Banks Mansion offers a menu of five different types of pillows; for any kind of firmness or softness you desire. The four pillows already in the room suited us just fine; and I'm a pillow snob. Four stars.The bathroom was also another definite plus. It was very big. The separate shower was large with a huge shower head and loads of water pressure. The tub was great for a deep soak and you faced away from the toilet. I love my bubble baths but I hate staring at a toilet for the duration of my bath. Four stars. However; the towels were tiny and the soap/shampoo situation was pretty miserly. Also; a face towel that went astray sat at the back of the cabinet floor for four days. The cleaner never spotted it though the rest of the bathroom was sparkling. Two stars.Everybody raves about the free booze and snacks. Yes; there are decanters of cognac; gin and whiskey on the bedside table. If that's your thing then I guess it's pretty exciting. I'm a bit of a cynic and always wonder what other guests may have added to the mixture. But; hey; that's just me. There is a mini bar with water; juice; pop and two Heinekens. I must admit that was a nice touch. Also; the bar downstairs had lashings of red and white wine; beers; pops; sparkling and flat waters; coffee; tea; liqueurs; you name it. Help yourself. Four stars.Breakfast (included) was great. No quibbles there. It was open from 7-10:30 during the week and until 11 on the weekend. Very civilized. The usual ham; cheese; muesli; yogurt mix but also the added bonus of omelets; pancakes and porridge made fresh to order. Four stars.The staff were WONDERFUL. Especially Michel. He deftly saved every two star situation and made it into a four. He knew we were disappointed about our room change and made sure a chilled bottle of champagne was waiting for us the next evening as well as an offer to change rooms as soon as a canal view was available (we elected to stay where we were because it was too much of a hassle to re-pack). Noticing our interest in dining; he gave us a fabulous book on Amsterdam restaurants and insisted we keep it. He also gave us great recommendations. A charming man and a real asset to the hotel. As were the rest of the staff. Five stars!Would we go back? We debated this and decided; yeah; we would. By the way; enjoy Amsterdam. It is a FABULOUS city! 230616,JandA1,10/20/2006,Nice hotel - with complimentary perks. Hotel Exterior 230616,leavinrichmond,10/09/2006,The Best My best friend and I stayed here for 3 nights and we definitely could have stayed longer. The Staff :Very friendly and attentive. Henry; who was on duty when we arrived; saw us exiting our taxi and struggling with our luggage came outside to assist us. After insisting on taking our luggage to the room; he stayed and explained everything the hotel had to offer in detail. At dinner time we asked the clerk at the front desk about a good restaurant in the area and he directed us to a very good Italian restaurant on the corner; Point Arcata. They were also very helpful in assisting us when we had to ship some of our purchases home going so far as to packing them for us.Rooms:Typical small European room but decorated very nicely. The bathroom was very large with a huge tub for relaxing in. Plush terrycloth robes and slippers are provided for you so all you need are your pajamas.Amenities:An extensive breakfast was included in our room price and it was worth every cent. No simple rolls and coffee here! The food and service was excellent! If you stay here; make sure you take advantage of the coffee and drinks that are free and the good snacks that are put out 3 times a day. Internet access is free and lobby is a beautiful place to sit and enjoy the scenery outside (the hotel is near a canal); or to read a book. 230616,dbw18,10/09/2006,Disappointing I booked this hotel on the strength of the reviews I read on Trip Adviser; as I wanted something really special for my wife鈥檚 50th birthday.I emailed the hotel before our stay to ask them to provide some flowers for my wife; to be in the room when we arrived. (I have now seen on a previous review that someone else did this successfully). I was told that this would be no problem. I also asked them to recommend a restaurant and book a table for the Friday night of our stay.When we arrived there were no flowers in the room so I went down to reception to find out why. The receptionist; who had replied to my email; said that he had forgotten to order the flowers. However he said he would get onto it straight away. Having forgotten the flowers I checked with him that he had booked the table at the restaurant. He assured me that this had been done. The flowers soon turned up and I was not charged for them.The room was great but during the first night my wife and I were kept awake by a rather noisy fan; which was directly over our bed. The next day we reported this and asked if it could be switched off. We were told that it could not be switched off but that it would be seen to. Later that day we were told that the filter had been changed. This did not make it any quieter and we had to live with the noise for the duration of our stay. There was also a stain on the floor of the room. Beware of room 411鈥檚 noisy fan!On the Friday evening we turned up at Het Tuynhuys restaurant on Reguliersdwarsstraat and we were told that they had no record of our booking and that they were full for the evening. They rang our hotel and the receptionist said that he could not remember if he had actually booked the meal. The staff at the restaurant felt sorry for us and worked hard to find us a table and in half an hour we were sat down ready to order. The food is fabulous and the service first rate. We highly recommend it and a special thank you to the manager and Nichole.We would agree with other reviews that this hotel is in an excellent location close to many of the attractions and that the free drinks and snacks are a bonus.We would also agree that the front office desk is friendly but not skilled at handling requests. They did not seem to know very much when asked general enquires about Amsterdam. When we tried to check out some information about buying tickets for some of the attractions they could not help us. We were often kept waiting and then when we were being dealt with; the staff broke away and talked to someone else. On one occasion the receptionist had to ask a senior member of staff three times about a simple enquiry. Not once did the senior member of staff come out and deal with the issue. More training is clearly needed in customer care and the art of concentration.Amsterdam has so much to offer and we would recommend hiring a bike (Mac Bike) to explore and the Sauna Deco at Herengracht 115 Grachtengordel. With all the cycling and walking you will do it is worth spending some time relaxing and Sauna Deco is a great place to do it. They provide good refreshments.Banks Mansion clearly has many good features and facilities; however for us it was let down by the carelessness of the staff.Where was Nina? (Mentioned in previous reviews). Come back all is forgiven! 230616,Missyjas,10/05/2006,Great hotel! My husband and I stayed at the Banks Mansion from Sept. 21-26 on vacation. It truly is a great place. The staff is friendly and helpful. The free internet is a great perk as well as all inclusive drinks in the main lobby and in your room. Breakfast was great as well. The rooms were clean; but very small. There is a nice bureau for hanging clothes and some shelves; but we had no place to store our luggage. The canal view was nice to have; but I wouldn't have been comfortable there for an entire weeks stay due to the small quarters. My only other complaint is that the stand-up shower we had leaked horribly. It would flood the ENTIRE bathroom floor; and when I say entire I mean it! We notified the front desk; but all that was provided to us was extra towels. So; I must admit having 3-4 soaking wet towels on the small bathroom floor after your shower was pretty much a pain. The location is great; within walking distance to most everything and to some great restaurants recommended by the front desk staff. We never used the public transit because we were able to walk everywhere. I would definitely stay here again! 230616,isee1,10/02/2006,Yes; it is that good It is classed as the best hotel by users of this site and I have to agree. Excellent location close to the Flower Market and Rembrandtplein; Banks Mansion has an understated cool feel. Whilst my room was small; it had a canal view and was perfectly fine for the duration of my stay. Great breakfast and friendly staff and amazingly free in room drinks (inc. alcohol) as well as free bar in the lounge. No charge for internet use either.Personally; wouldn't want to stay anywhere else in the city. 230616,HappyhubbyDaddy,09/25/2006,great hotel for tourists; ok for business After staying at the Mariott for the last several years; I decided to give this hotel a try based on the TA reviews..The rooms were very comfortable; very clean(excpet for a few hairs I found in the tub); and the included mini bar was pretty darn cool. The breakfast was wonderful(get the pancakes - typical dutch). This is not a great business hotel although..The font office desk is VERY friendly but not skilled at handling business requests..We tried to get them to FEDEX a box of samples and they were mystified at the process. Also; the front office person recommended the dry cleaner next to the hotel...BEWARE...the dry cleaner temporarily misplaced my colleagues clothes and when they were found; we had already moved onto London. The owner would not forward them as she stated we had not paid for them..Another colleague had to go and pick them up. The hotel is great; but I would give it a strong recommendation for the vacationer versus the business traveler. 230616,damosilvers,09/25/2006,Superb Hotel This is a superb hotel that I actually booked before reading the reviews.My wife and I spent two excellent nights there on 22 and 23rd September 2006.All the previous reviews were spot on. From the moment we arrived the staff were so helpful and friendly.The room was perfect and the flowers I had ordered were in the room waiting (I have never seen such a fantastic bouquet).The location is fine and the complimentary drinks in both the room and the lounge area were an excellent idea.Would highly recommend and will be staying there again for definite. 230616,Blackjack1957,09/24/2006,Mixed feelings about Bank Mansion I have mixed feelings regarding this Hotel. Pros: great position nice friendly area with drinks and food included in the rate and good breakfast. Cons: rooms are really small and I think that if you promote your rooms as deluxe ( or at lest these I booked ) you deserve something larger. First room was on the ground floor ( # 8 ) and was so small that I still think it was a single room; with a ridiculous small bathroom; beside this was right on the sidewalk. After a little discussion the receptionist mouved us to # 109 was just a little better with a small bathroom and but at least was on the first floor.Front desk people were really kind but a luxury hotel like this really need a good concierge that can give you the right advice.So if you go there plan ahed your trip for restaurants and nightlife and don't pay in advance or you can have a very small room on the ground floor. 230616,lrf,09/24/2006,Banks Mansion-Great! We stayed at the Banks Mansion after a 9 day Baltic cruise. We were spoiled from the service on the ship and Banks Mansion did not disappoint.Check in was easy. We arrived at the hotel around 10AM. Our rooms were not ready but they happily stored our many pieces of luggage while we toured Amsterdam. Arrived back around 2PM and not only were our rooms ready but our luggage was already in them!Rooms were modern with fabulous sound systems and flat screen TV's. Air conditioning was working well and our room was actually cold.Service at the front desk; bar area and breakfast was wonderful. The bar has many different options (alcoholic and non) and food choices too. Keep in mind that this hotel is truly all inclusive. Even the internet access was complimentary.Great location and within walking distance to most everything.I would definitely recommend this hotel to any traveler looking for a 3-4 star experience. The only thing missing is room service. Not a problem here. Coffee and light bites are always available. Great restaurants are less than 5 minute walk away. 230616,Ali83,09/10/2006,Great place to stay I booked this hotel on the strength of the reviews on Tripadvisor and was not disappointed. My friend and I stayed at the hotel for a week in the middle of August. The staff were consistently helpful and friendly and were happy to recommend restaurants and make reservations whenever needed. The whole at home concept is great and the selection of snacks and drinks available could not be faulted. Breakfast was also varied and plentiful. My only slight criticism is that there do not seem to be any true twin rooms in the hotel - the best we could do was to inch our two single beds apart every night which was not easy since they were held together by a top cover; however; I would still have no hesitation in booking into this hotel again if I were spending time in Amsterdam. 230616,lorrieuk,08/31/2006,Don't stay anywhere else What can Isay that has not already been said. My husband and I stayed at the Banks Mansion over August Bank Holiday. We upgraded to canal view room which was well worth it. As soon as we arrived we were impressed by the building; the cleanliness of the hotel; how smart and how helpful the staff are. A special thanks to Nina who made us feel so welcome; and always had a smile for everyone. All staff lovely but Nina stood out from the rest. Our room was large by european standards; spotless and as mentioned by others had very well stocked mini bar. The breakfast room was lovely with a good selection of foods; my husband enjoyed his freshly made omelettes very much. Once again everything was spotless. Amsterdam is a lovely place to visit with very friendly helpful people. So easy to get around and we always felt safe. If you are making your way from the station to the hotel by tram make a note to get tram number 24; 25 and I think 16 also goes there. the hotel is a couple of minutes walk from the tram stop. Ask for Herengracht Canal. Thank you Banks Mansion for making our stay a wonderful one. Lorraine and David. 230616,Joteddy,08/30/2006,Fantastic Banks Mansion! Stayed at Banks Mansion for 3 nights on 25th August 06; for mine husband's 10th wedding anniversary (without our kids hurray!! - thanks mum and dad for looking after them!). Was very excited about staying at the hotel; especially after reading so many positive reviews on trip advisor. Arrived after a short delay on our flight at around 7 pm; we were greeted by 'Nina' on Reception; who was very friendly. We were given room 201 which had a view overlooking the Herengracht canal; and our window was directly opposite the Mayor of Amsterdam's house!! Lovely room; large bed with a chair/footstool at the side. Nice shower-room in art-deco style with a lovely big shower cubicle. The shower leaked onto the floor each time so we had to make good use of the bath mat; but it wasnt worth complaining about! Loved the plasma tv on the wall; and the dvd player. Also enjoyed the free decanters of drink - gin; brandy and whiskey. We made it to breakfast 2 of our 3 mornings; very nice but found the girl who made the omelettes/french toast etc a bit stroppy. I think she was just a bit stressed as she had been left alone by her colleagues; but even so she was a bit rude! (I only asked if there was another loaf of bread as when we arrived in the breakfast room there was none!). (on Sundays the breakfast room is open until 11; we had arrived at approx. 10:20 - so obviously we expected to have bread available)! However; dont let this put you off; the hotel is great in general!We made good use of the 'living area' where they provide free coffee and pastries in the mornings; alcoholic drinks (more or less everything you can think of) and nuts/doritos/dips etc in the afternoon/evening. Oh; and free use of the internet if you need it. The hotel was in an excellent location; everything we were interested in seeing was within a 10 minute walk. We had a lovely meal (probably the nicest meal we've ever had - and we've eaten in a fair few restaurants!); at Casa di David which is located on the Singel; a 7 minute walk from Banks Mansion. To start we shared bruschetta with mozzarella and pesto - delicious. My husband then had a plain old spaghetti bolognaise - but said it was the best he'd ever eaten! I had kebabs of king prawn poached salmon; on a bed of green beans with parmesan dressing - gorrrrgeous! This was served with saute potatoes. The food was lovely; the setting lovely; waiters very friendly; lovely atmosphere. (by the way we got Nina at Banks Mansion to reserve us a table as we'd tried to get in on the Friday night but couldnt).We also ate lunch at Cafe de Kroon in Rembrandtplein; just a snack; but it was a lovely sunny day and nice to people-watch for an hour or so!We also tried a 'coffee shop'. We stayed away from the tourist-y ones; and went to a more 'locals' type coffee shop. Had a great atmosphere; with funky dance music playing. Had a wander through the Red Light District - what an eye-opener!!! Also did a canal boat tour; during the day; this was really enjoyable too.We spent one morning shopping in Kalverstraat - a few nice clothes shops (some designer; some high street); everything a bit cheaper than the UK. All in all; will definitely go back to Amsterdam one day; and will stay at Banks Mansion! 230616,jocon111,08/29/2006,Very good; but not four star great. Stayed here for five days starting August 19th. Loved the friendly staff; great breakfast and location. The free mini bar is ok but doesn't really offset the musty room that stank of cigarette smoke; the dirty chairs in the lobby; and the not quite sparkling clean bathroom.Although the Banks claims four star status; this is a three star hotel at best. 230616,JKTravel,08/29/2006,You don't get much better. The reviews on this site are excellent and almost put you in a mind to be hyper critical. We couldn't be. All hotels should be like this: generous; welcoming and professional. We enoyed our stay here and we are determined to return to the hotel and to Amsterdam. 230616,TwinkleToesBum,08/23/2006,Can't wait to go back This was a truly brilliant hotel. We were stunned to find that not only did we have a FREE mini bar in our room; but you could also help yourself to all the drinks in the hotel foyer too!!!! Plus; the staff brought out snacks throughout the day. The staff were all so helpful and were always polite. Our room was lovely too and I thought great value for money - hooray for Steam-free mirrors in the bathroom; bath robes; ice crushing machines in the hallways; free drink in the room decanters etcTwo pieces of advice for people visiting though.... 1) Try not to miss breakfast - we managed it once and they were so scrummy. We were so sad that we had missed it the other days2) I wouldn't bother with the breakfast in bed - it wasn't great! We had no spoons on our tray; we didn't get what we ordered and it was not included in the price (if you go down to the breakfast hall; breakfast is included)We can't wait to visit this hotel again.... it was fantastic; brilliantly located (only a short distance from everything; but far enough away to be quiet and relaxing) and very; very comfortable 230616,Cardinal80,08/21/2006,Loved Banks Mansion Our experience at the hotel was outstanding. All of the employees were helpful and kind. This was a wonderful vacation!My husband and I spend 7 nights at the Banks Mansion and loved the location. There are excellent restaurants nearby and we were able to walk to anything we wanted to see or do.We think this hotel was worth every penny we paid. Our room was very comfortable; fashionable; and clean. The other hotels in the area of similar class didn't offer all of the ammenities the Banks offers. The breakfast was wonderful; the snacks and drinks were thoroughly appreciated. The living area was hospitable and the free internet was fantastic.If we return to Amsterdam; we will return to the Banks Mansion! 230616,Healthysean,08/18/2006,Fantastic Hotel and Great Staff. Ideas For Your Holiday Well; thank you Trip Advisor Holiday People. I chose the Banks Mansion on the remarks on this site. My wife and I have just come back from 5 nights at the hotel and cannot praise the hotel enough.But first let me explain one thing; we work hard to be able to stay in top quality hotels; with great locations; great rooms etc; and have been lucky to stay in many beautiful hotels around the world.So what was so unique about a hotel that is graded as a three star; but here on trip advisor as a five star; and it deserves it.For the first time I went by reviews here; and made notes of everthying my wife and I did to help you all; and make your stay as good as ours.This hotel does not go for massive luxury; but has massive amounts of friendliness; comfort; service; drinks; coffee's etc.Unique is the word for the all exclusive service; pillows yes lovely; bed yes very comfortable; televisions great; shower well did not want to leave the shower!Our stay was even made better by all the reception staff; especially Frederique and Sonja (hope I have spelt them right) who went out of their way to help my wife find some craft shops.The lounge area was also very nice for the internet; coffee; Baileys; Brandy; Beers; waters; fruit juice; snacks. With also drinks in your fridge in your rooms; and Gin; Whiskey and more.All this and we hardly drink; but I have to admit to enjoying a baileys and coffee at the end of the evening.The area also is perfect; 10 minutes away from shops; rembrandt square (loads of cafes); 20 minutes walk at the most from Grand Central Station; 10 minutes from DamSquare.Highly recommended to you from someone who studies what to do on holidays.1 Anne Frank House2 The Red Light Tour3 Sauna Deco (more in next paragraph)(has it's own web site)4 Privare hire of driver and his car (with drinks and snacks)(Dennis Van Leerdam phone 0655785832)5 Canal Bus (14 stops; get on and off canal bus)6 Candlelight Canal Tour (lindbergh)I really hope this help you; and is not too much reading.Sauna Deco; Wow !!Twenty Minute walk from the hotel; on the same canal; where you can have sports massage; and any massage. But if your not modest it is a unisex sauna; steam ; relax ; showers; plunge pool ; with no clothes; another eye opener and very relaxing.The private car with Dennis Van Leerdam was great to travel to the windmills; Boerk; and the Waterland area.I hope you enjoy your stay ; please feel free to mention my wife and my name (Mr Sean Peters and Mrs Tracey Peters); let me know.May post photos later; don't forget to ask for a canal view.I really enjoyed Amsterdam; the old bikes; the great people; and the great coffee shops; beautiful properties. 230616,Cheesepuffs2000,08/16/2006,Absolutely loved this hotel! In no uncertain terms; Banks Mansion was an absolutely stellar experience! We were a family of 3 (mom; 18 yr. old 20 yr. old) in two rooms (one deluxe dbl w/ partial canal view) and (one deluxe single with canal view) for 6 nights. Rooms were spacious enough (given European standards); bathrooms w/ rain showers hand showers(no bathtubs); hairdryers toiletries provided; great air-conditioning and unlimited free mini bar (including alcoholic drinks). The breakfasts are generous; smoked salmon; cheese; meats; cereals; breads pastries; fruit; yogurt; scrambled eggs; bacon; sausage with the addition of being able to order eggs omelets; pancakes and french toast. The Living Area has free bar for alcoholic non-alcoholic drinks and 2 computers for free internet access 24/7. Papers and magazines are provided and it's very comfortable to just be able to sit and relax before or after heading out for sightseeing. In addtion; they provide snacks (ranging from bread; olive spreads nuts to sushi to pastries) every afternoon.It is perfectly located; easy to walk to just about everywhere! But most importantly was how friendly; warm and helpful the staff was at Banks Mansion! Every restaurant they recommended was great; directions provided to everything. I cannot recommend this hotel highly enough; whether traveling as a family (kids 10 up) or as a couple; it was a most welcome respite to many European hotels. 230616,TraceyGL,08/16/2006,Excellent What a fab place. It is as described. Its in a good location to be away from too much hustle and bustle but near enough to walk to anything. Lovely air conditioned room. Free drinks; snacks and internet. Great breakfasts. The staff can't do enough for you. Not cheap but well worth splashing out on for the perfect stay in Amsterdam. 230616,jzking,08/15/2006,Amazing Location; Nice Hotel This hotel is very nice; especially in regards to its location. Being located on the southern part of Herengracht; it is close to everything. So; this is defenitely a strong point for this hotel. As far as cleanliness and styling; this hotel gets good marks. The rooms have a modern business feel that isn't formulated like many large hotels. The lobby has a nice bar with complimentary cokes; water; juices; snacks; etc. Breakfast was especially enjoyable with a full menu and a chef to make omellets; pancakes; and the like. The customer service is very good for a 3* hotel although; one of the night clerks was somewhat overbearing when it came to getting a water from the mini bar. Definetly has more of a 5* feel than 3*. We got a nightly rate of 199 euros which I thought was very reasonable considering the location and amenities. A lot of people have knocked this hotel on the price but I don't think their complaints have much merit. All things considered such as location; service; and amenities; I highly recommend this hotel to small families; couples; and business traverlers alike. 230616,holidaymaker11,08/13/2006,What a great find Booking direct with the hotel gives you the best rates; but they are well worth it for a fab hotel in a great location.can't recommend it highly enough; we had a great stay and the staff were really helpful 230616,Stanat,08/12/2006,perfect This is my first review on-line and if you keep on reading you'll find out why. After booking the hotel through a travel website; we contacted the hotel directly and asked if we could be upgraded because we were celebrating our anniversary. When we arrived we were greeted as if we were old friends. We were told that we had the option of picking from 3 different rooms. When we entered the first room; on the bed was a porcelain figurine of a dutch boy and girl puckering up to kiss and a note stating Welcome to the Banks Mansion. We are so pleased that you chose us to celebrate your anniversary. The room was beautiful; facing the front of the hotel on the corner with views of the canal in either direction. The room was large even by american standards. The room had double beds pushed together; a large armchair wth footstool; a desk with a mirror; a tall closet and plenty of space to walk around. The bathroom had a shower stall with a refreshing rain showerhead; a bathtub which could also be used for showering and the sink was higher than ordinary making for easier use. The room had AC which we could control which we found to be unusual in european hotels and which we were very grateful for because we hit a hot spell in Europe. Needless to say; we never viewed the other two rooms. The living and the mini in roombar along with the three decanters of gin; whiskey and cognac were as advertised and included in the room price; plentiful and useable 24 hours. I shouldn't forget to mention free internet use. The breakfast was varied and plentiful. There was an egg; etc. station where you could order what you wanted. The cook remembered and asked us if we wanted the same order as we ordered the day before. The only drawback is that the kitchen has no AC which on some days; because of the hot spell; made it uncomfortable. If that were not enough; the staff was extra-ordinary. They were always pleasant; smiling and very helpful. Nothing that is asked is too much for them. Don't miss this place. It is an unique experience. 230616,bethpag,08/11/2006,It's Ok We were disappointed in this hotel for the price of the rooms. If the rooms were half the price this would be a great deal or if you are a real drinker it might be great. You can have all the liquior you wish free. The rooms are clean and comfortable and the staff helpful. The breakfast is ok but is served in a room that is called the kitchen and is too hot to sit and relax for breakfast. The safe in our room was broken as was the ice machine in the hall. 230616,ChicNewYorker,08/06/2006,Excellent Hotel! My husband and I together with two friends stayed at this cozy Hotel for 4 nights/5 days and we loved it! we stayed in a deluxe room overlooking the canals; our room was spacious with modern fixtures; clean marble bathroom; tub for two and separate shower. The hotels concierge and front desk personnel were extremely helpful; courteous which spoke well about Dutch hospitality! they had great restaurant recommendations and knew what we wanted to a T. Another great addition they had was the free mini-bar; coffee/cocktails and afternoon snacks in the lobby! This hotel comes highly recommended!!! 230616,justfrank,08/03/2006,Excellent small hotel My wife and i recently spent 9 nights at Banks Mansion. It was a great choice for a long stay; because everyone at the hotel goes out of their way to make you feel like you're in a home away from home.Upon our early morning arrival; the room we'd reserved was still occupied. The desk clerk asked if we'd like to try a different room. We agreed; but soon after that decided we'd like something else (all of the rooms are different). Even so; they let us sleep in the room we weren't keeping for 3 hours before moving us to our actual room. I've never encountered hospitality like that.Our room (210) was spacious; quiet and pleasant; if a bit dark. The bed was comfortable and the A/C kept the desired temperature. The bathroom was lovely. There is a complimentary minibar that they will stock with almost anything you ask for; and in the lobby there's complimentary beverages and snacks 24 hours a day. The breakfast room was very hot; but the food was good. The location is on a canal near Rembrandtplein; and it was no more than a 10 minute walk to all of the major tourist sites; and the tram runs right by the hotel.Everything about our stay was excellent; but what made it special was the caring; attentive staff that bent over backwards to help us at every turn. 230616,kidfree,07/21/2006,Perfect location and perfectly charming We stayed at the Banks Mansion July 6-9th. It was wonderful! Our room was a very nice size with a HUGE bathroom with both a rain shower and a large tub. We loved the free drinks and internet access. We didn't eat any of the snacks since we spent a good part of our days in Amsterdam eating. The breakfast was very pleasant and the staff were sweet and helpful. We ate a FABULOUS Indonesian meal at a restaurant suggested by the staff; Indrapura on Rembrandplein. Things not to miss in AMsteram:Van Gogh Museum. Rijksmuseum; Anne Frank House; The Jewish Museum; Maoz Falafel; Indonesian Food; Austailian Ice Cream; Amnesia and Mellow Yellow Coffee Houses; Casis soda; walking along the canals; pancakes; etc. I really loved the city (even more than I did when I was there 20 years ago as a 21 year old). The people are so nice and you can walk the city from top to bottom in a day and the Banks Mansion is located right in the middle without being too congested. 230616,Wharfman,07/13/2006,Hurrah for Tripadvisor Just stayed for 3 nights at the Banks Mansion after reading the reviews on Tripadvisor. Once again the feedback has come up trumps - what a great little hotel. Loved the friendly surroundings; staff; free lounge bar; free mini bar; decor; rooms (rain shower and steam). What more can you say that hasn't already been said; only that if you want a great stay in Amsterdam book now! 230616,ATripAdvisorMember,07/13/2006,Seams were showing a tad... My husband and I stayed here July 5 - July 12. It's a nice property to be sure and well located. And the concept of the upscale freebies in the lobby and in-room mini bar are great in theory. These services appeared however to break down over the weekend and things were not all replaced in the room or lobby bar. Items were left unrefilled for extended periods of time. The decanters of vodka; whiskey; gin etc for instance were left emptyfor a full day. The Bar aspect of this area is really pretty marginal. The lobby area was also littered with bottles; cups; wrappers for extended periods. Staff is pleasant; very young and perhaps a little lacking in supervision. Room nice but tiny. Dusting is not a priority with the maids nor is cleaning mirrors. There also was a mysterious loud booming noise (doors slamming?) we had to hear through the day and night. Not enough to keep you awake but there.The AC was an absolute must during this period -- and the room was nice and chilled. The common areas on the other hand were very very warm at all times.I think we would try another hotel if we go back. Those complimentary items and great but only if they are really delivered on; otherwise; just stay elsewhere and pay for them. 230616,Celticx,07/11/2006,Just a Hotel Arrived at Banks Mansion they had no record of our booking; which i booked 4 wks prior; the gentleman on reception was very helpful and located us on the fourth floor overlooking the canal. The room was very small and cramped; but who cares its Amsterdam. The location of the hotel is great and in easy walk of most attractions. When we returned to the hotel in the early hours the front doors were broken and we were left waiting outside until we were allowed enter througt the goods delivery door in the basement. Breakfast was the best of our trip. Overall this hotel would only get a 3 star in the UK or Ireland and is overpriced Euro 230. 00 for 1 night. 230616,Quatchman,07/08/2006,Fantastic ! Stayed here with my wife for 3 nights at the beginning of July. The hotel is ideally situated and in walking distance to all the main areas. The reviews that I read before we travelled are spot on; this is a great hotel and I would highly recommend it.We used the Connexions shuttle service located at A7 at the airport. Took around 20mins to get to the hotel at a cost of 12 euros each which I didn't think was bad when you consider it drops you right outside the hotel. Will use the tram and train to return just for a different experience. Apparantly the train to the airport runs every 15 minutes and the tram can be picked up about 50m from the hotel.The staff are extremely helpful with plenty of knowledge about the area and things to do and see. The room which features the complimantary minibar was great; a good size and extremely clean and well presented. It was very hot when we stayed and the air-con was a welcome relief from the heat of the streets.The addition of the complimantry bar in the lounge together with snacks and sweets was also a real plus together with the free internet access on which i'm writing the review right now!We were recommended the Dynasty chinese restaurant by the staff who based their advice not only on having visited their themselves but also with the aid of the trusty restaurant guide book they have behind the counter with ratings based on customer experiences. We paid 90 euros for the 2 of us; not cheap but the food and service was exceptional. If the weather is good ask for a table in the rear courtyard garden which is very pretty and away from the hustle and bustle with a great atmosphere.We did what I imagine are the usual museum visits including the Anne Frank house which is about a 25min walk from the hotel. Don't be fooled by what appears to be a queue that stretches round the corner. It moves pretty quick and once inside there is plenty of space to walk around freely. Pretty poignant stuff. Keep your wits about you in the Red Light District and ignore the the drug dealers and you'll be fine.Overall; we had a great time and would highly recommended the Banks Mansion ! 230616,pitball,07/08/2006,the best well; the wife and i have just got back from banks mansion; we spent 4 nights there; from the 3rd july; till 7th july; this was our 5th trip over to the dam; and this hotel is; without doubt; the best hotel we`ve had the pleasure to stay at in amsterdam;the room was stunning; the staff are the the friendliest hotel staff we`ve ever enncoutered; one of the girls on reception; even phoned and booked a lovely meal at INDRAPURA; {a excellent indonesian restaurant};one of the things we really liked;was how; when youve just got back from sight-seeing/shopping; you could pop into the free lobby bar; have yourself a couple of drinks to wind down; and the bar wasnt abused by anyone; then there was the constant supply of snacks;to sum up; a AWESOME HOTEL; and we will use this hotel for future trips to amsterdam 230616,ATripAdvisorMember,07/06/2006,Excellent Hotel This hotel is absolutely fantastic. Could not fault anything. The staff were very very helpful giving advice on where to eat and what to do; nothing is to much trouble.The free bar in the living area is an excellent concept and also the free mini bar in the room is excellent.I would definately be returning to this hotel in the future 230616,ATripAdvisorMember,07/05/2006,Really courteous staff! We visited Amsterdam at the end of June and loved the Banks Mansion. We enjoyed the canal-side location and were easily able to walk to the museums; center of town etc. Rooms were nicely decorated in Art Deco style; and they were comfortable; if not huge. Complimentary mini bar was definitely a plus. Above all; we were extremely pleased with the staff. They helped with special requests; accepted a special delivery for us; and were generally very attentive to our needs; and this made all the difference for us. We would definitely recommend staying there. 230616,usagirl,07/03/2006,Excellent Value This hotel is super value for money. Without exception the staff are polite; friendly; and very helpful; giving the impression that no request is too much trouble. The rooms are comfortable and have good amenities; the location is busy but very central; and the free bar/snacks/internet are very swell perks. I wouldn't hesitate to stay here again and recommend it without reservation (no pun intended). A personal note to the Australian woman there on business who shared our cab to the airport and didn't even offer to share the cost; shame on you. You know who you are. 230616,Sheffgal,06/24/2006,Superb hotel Stayed at Banks Mansion for 4 nights June 9th to 13th; every thing about this hotel was perfect; the location is excellent; the staff are super friendly and helpful; the rooms though on the small side are very well laid out and tastefully decorated; the free mini bar and lounge bar are a really nice touch and never abused; the inclusive breakfast was excellent with a wide selection of food served in a very homely atmosphere. We loved Amsredam and will definitely stay at Banks Mansion on our next visit. 230616,kingbingo1,06/16/2006,Modern and Awesome! Room View 230616,CroydonBoy,06/13/2006,It's good Really nice hotel with added bonus of free room bar and hotel bar. Seemed to have a relaxed attitude to me bringing friends over as well. Good location. 230616,ATripAdvisorMember,06/11/2006,The best place for a weekend break! Me and my wife have just returned back from a superb Mansion; from start to finish this Hotel was 1st class. Stayed in room 212; extra large bathroom; Rainshower; Bath for 2! dressing gown; slippers; accesories; that was just the bathroom. Sleeping area - large double bed; free mini bar (coke; orange; tonic water; water; sprite; heiniken beer; fresh orange) Pillow choice; plenty of spot lights to choose your lighting mood; large dressing table/desk; dvd player; flat screen wallmounted tv; surround sound speakers; plenty of good tv channels to watch; sport; news; lots of films; xxx; radio; and 85% English language. Air conditioning was superb; Mitsubishi multi system; was needed as outside was getting to 30c; decor very stylish. Hotel in perfect location 1 min walk to major bars and great food spots; coffe shops 3 within 2-5 min walk; dam sqaure and red light 10 15 min walk; many nice and wonderfull people are in Amsterdam as for places to visit old buildings; bars; nightlife; coffe shops; boat rides Banks Mansion is a perfect place to chill and explore this breathtaking city. Hope this helps. Be good orange bud !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! 230616,pandaEdinburghUK,06/03/2006,Strongly recommend this hotel! The location of this hotel is great; and the staff are extremely helpful - very professional and friendly. The free facilities were a unique feature for us; though we do usually stay in 4 star hotels - everything you consume is provided at no extra charge; and this includes a wide range of drinks (hot and cold) and also snacks/nibbles/pastries etc. The room was comfortable with a lovely view of the canal. A bath would have been nice; in addition to the lovely shower; but we didn't actually request this (would do so if staying again). Only thing that disappointed was the Amsterdam weather - but the hotel can't do anything about that! Great museums; and we also recommend the cheese/wine canal cruise if you are visiting Amsterdam. 230616,Alirog,06/02/2006,Friendly Staff Great Location Free Wine We stayed at Banks Mansion for 4 nights had a 1st floor room overlooking the Canal. Although it was close to the main road; the windows blocked out all noise. The room was fairly standard; bathroom has shower only; but was a massive walk-in monsoon shower. Bed was ultra comfy; slept really well.Drinks snacks included was a bonus; but did tend too encourage hanging round hotel rather than sampling bars of Amsterdam.Breakfast was ok; nothing too thrilling - could do with fresh brewed coffee rather than coffee machine. Plenty of choice though.Location was excellent; easy access to canals main shopping district; also on main tram rout for easy access to cental station etc.It was my birthday while we were there the hotel left a nicely wrapped gift for me in the room which was a lovely touch.Overall a good choice for Amsterdam. 230616,MarkkuOulu,05/29/2006,Wonderful Stayed there 3 nights with my wife.Great location between the busy city and more relaxed quarters with antique shops; galleries and good restaurants. We didn't need any transportation during our stay due to the location (visited e.g. Rijksmuseum; Anne Frank Huis and Oude Kerk).Very friendly staff.The room was small on US standards; but big enough for a few nights stay.For dinner experience visit Pasta e Basta with singing waiters / waitresses. We learned to visit the museums early in the morning; i.e. before 10 am. The queues were really long in the afternoon.Banks Mansion is one of the best hotels I've stayed at (I'm staying 40 - 60 nights a year in hotels mainly in Scandinavia; US and Asia). If you fancy large 5 star hotels; this is not your place. If you would like to stay in a smaller place with cozy home feeling; this definitely is your place. 230616,DavidMM,05/27/2006,A wonderful hotel with exceptional staff We've just returned form three nights in this hotel and I just had to write to agree with the vast majority of reviews it already has on this site.This isn't the cheapest hotel in Amsterdam but the decor; staff and extras make it exceptional value for money.It was great to come back to the hotel late afternoon and relax in the Living area with a tea and some nibbles. And even better was to return in the evening and enjoy a Grand Marnier before retiring upstairs.The staff are incredibly helpful; all speak English and go that exrtra mile to help you enjoy your stay. For example; we asked about booking tickets for the Van Gogh exhibition and the girl did it all for me.We only had a few minor quibbles; for example the thermostat on our shower needed a service and the hairs between our matresses could have been removed before we checked in but overall I'd recommend this hotel without question. 230616,ATripAdvisorMember,05/24/2006,Lovely Hotel; Great Location Stayed at the Banks Mansion in May with hubby for our wedding anniversary. Great location only four stops on the tram from Central Station and in the middle of all main attractions. The staff are very helpful and friendly. The living area is very pleasant and nice to be able to sit and have a drink after all the walking you do during the day (take comfy shoes!!!); the Baileys also went down well in the evening for your nightcap. Found the Argentina Steakhouse only 5 minutes away food was brillant and so much of it so would definitely recommend a visit.Very enjoyable stay and would definitely go back again. 230616,viagemsespeciais,05/22/2006,You can't please all the people all the time! It's clear staff at Banks Mansion enjoy their job. The service during my stay was excellent. Eventhough I continually asked them questions; they allways took time for me. Too bad not everyone can be satisfied. I was present in the lobby when there were some problems with the airconditioning and overheard some people complaining. Staff tried their best too make the sour lemon sweet by offering fans but some people couldn't be satisfied. I was there for a week and saw they resolved the problem within the same weekend. So NOT 'The worst hotel' but one of the better onces I've ever visited.My compliments to all the staff; I will certainly be back soon. 230616,rsmith,05/22/2006,Perfect Hotel I just want to add to the praise for the Banks Mansion Hotel. The perfect place to stay in Amsterdam for either business or pleasure. My husband and I had 3 wonderful nights in May 2006 at this hotel. Our room was a little small and not in the best location; but I would recommend this hotel without hesitation. One reviewer complained about the noise level from the street; but I did not hear a thing and our room was on the street level. The rooms were very clean and comfortable and the bathroom was up-to-date with a very pleasant rain shower. The breakfast was very nice with many choices and the snacks in the lobby where a real treat after a day of touring. I would definitely stay here again if I have the pleasure of returning to Amsterdam. Also the location is perfect. 230616,ATripAdvisorMember,05/21/2006,What a gem! Have just returned from a 2 night stay which was a birthday treat for my mum. And we had a fantastic time. We go away every year together for a short break and the Banks Mansion is definitely the best hotel we have stayed at! It wasn't cheap; however it was well worth the money for all the 'extras'. Free drinks both in room and 'living' area; free internet; great breakfast; dvds etc.. I have just read the review of the american couple who complained and said it was the worse service they've ever experienced. Well; I find this seriously hard to believe. Were they really staying in the same hotel???? We found the staff extremely attentive and helpful and obliging to every request. And everything with a smile! And everything really has been well thought out in the rooms... right down to the 'pillow menu' to ensure that you get a good nights sleep! The location is also great and having now stayed at the Banks Mansion I can't imagine wanting to stay at another hotel in Amsterdam when I go back next! Incidentally; we also went to a lovely restaurant called Zuid Zeeland - just about 100m along the herengacht canal. It wasn't cheap; but service and food were both excellent. We also tried Gaucho on Dam Trak and although neither of us are big meat eaters and were initially a bit put off about eating in an Argentinian restaurant; they don't just serve steak! And the food was very good and reasonable value; especially considering the location. 230616,ATripAdvisorMember,05/17/2006,Very Nice We had a very nice three day stay in this Hotel; We dicided to walk from the Station and it took us around 25 mins dragging a suitcase; so you might want to take a Taxi or jump on a Tram. Upon Checking in (and the rest of our stay) we found the Staff very polite and friendly. We where shown around the lobby and Breakfast room; and told about the free drinks and snacks bar. The room on the 2nd floor over looked the Canal was a little small but thats normal for European Hotels in General; it was clean and the bed very comfortable you even get several choices of pillow; we had no bath just a Shower; but that had a very nice Rainshower head which was very refreshing after a long days siteseeing; The Mini bar which is free was quite depleted by day two and to our surprize wasnt restocked by the evening; but a quick call to the Front Desk and 5 mins later room service arrived to fill it.We found the Hotel to be the perfect location and walked to all the main attractions; I was very surprized to read the ONE bad review on this Hotel all I can say is we didnt find anything to complain about and would recommend it to anyone and look forward to returning. 230616,ATripAdvisorMember,05/17/2006,Great hotel! Great hotel! Helpfull staff. And an excellent location. Will definetelly come back! 230616,ATripAdvisorMember,05/11/2006,The Worst Service in the Hotel Industry My husband and I had booked a room for four nights on our first trip to Amsterdam. We booked a room months in advance at the rate of 235 Euros per night. Upon arrival; there is no one to assist with your bags (with multiple employees at the front desk watching us struggle with our luggage) and only stairs to gain access to the lobby. Upon check-in we were assigned a room one level about the street facing the street. We asked if there was a room on a higher floor; we were given the option of a smoking room in the back of the hotel. We chose the non-smoking room. Needless to say; the street facing room was extremely noisy and I did not sleep the entire first night . You feel as if you are sleeping on the sidewalk. When I politely asked to switch rooms the following morning while offering to pay for an upgrade to a canal facing room towards the back of the hotel; I was offered a room on the corner of the street and canal one floor higher; that was a smoking room. The front desk employees were rude and appeared bothered by my request and explained that had very few rooms to offer. However; during this short period of time; several couples walked into the hotel and inquired about rooms and were told they had several rooms available. I happily moved my items to a smoking room with non-functioning air conditioning. I once again contacted the front desk and they assured me it could be fixed. After calling twice; an employee came to fix the air conditioning and to our dismay; five hours later still had no air conditioning. The rude and incompetent woman at the front desk assured me there was nothing they could do and it would be cooler in Amsterdam in two more days. They had no other rooms for us and what was the big deal. At this point; we packed our bags and moved hotels. When our friends arrived a half hour later; they were offered the suite during their stay but had booked a room at the same rate we had paid the night before.The staff is rude; inexperienced and on several occasions; I witnessed them barking at other hotel guests. They have no interest in answering questions; assisting with sightseeing inquiries and do not help with luggage or obtaining taxis. Overall; this was the worst service I have ever experienced. I would highly recommend the Hotel Pulitzer. 230616,ATripAdvisorMember,05/07/2006,Absolutely Perfect Stayed there at the end of April and we absolutly loved this hotel. All the reviews below document the details and are spot on. I would add that EVERYTHING in this hotel is very well thought out. All the details are planned and considered for your pleasure. We also stayed at the NH Krasnopolsky which is a fine hotel closer to the red light district. We did enjoy our stay there; but I would return to Banks Mansion due to: Lobby Open Bar; free in-room bar with soda; beer; etc...; DVD player with free movies; absolutly perfect rooms and service and the abundant breakfast. Oh; I did forget the free internet in the looby! I could not recomment this hotel more - if you can - stay there. We paid a little over $200 per night and it was worth every penny if not more. 230616,citychicky,05/04/2006,Highly Recommended We stayed here for 5 nights from April 28 - May 2. It was such a treat! There are two internet computers free to use in the lobby near the free bar. Along with drinks (wine; alcohol; sodas; water; coffee...) they also had candies and other snacks throughout the day.The staff was very friendly and courteous. We were never up early enough for the free breakfast that goes until 11 am but I am sure it is good.The room was large enough to feel like a comfortable place to be for 5 days with a desk tv; dvd; sitting chair; couch and wardrobe. The bathroom was very nice with a relaxing rain shower.The location is PERFECT for walking anywhere you want to go. And as the previous reviewer said; the bar and the lobby make it a treat to come home from a night out; you can relax and have a nightcap before returning to bed without spending any more money. I HIGHLY recommend this hotel. I did a lot of research before choosing the banks mansion and I'm glad I found this place. You wont be disappointed. 230616,MnMManchester,04/30/2006,Brilliant hotel Just to confirm everything the previous reviews have stated. The hotel is well situated for walking round Amsterdam and also has a tram stop virtually outside the door for easy access to anywhere in the city. Staff; although mainly young; are very pleasant and helpful. The rooms are a delight with comfortable beds; flat screen T.V.; free mini-bar; decanters of spirits; etc. Our particular room had a wonderfully refreshing rainshower. The concept of free drinks and snacks in The Living made returning after sightseeing a pleasure. The hotel was not cheap but in our view was great value for money. We would stay here again without any hesitation whatsoever and will be recommending it to all our friends. 230616,BASS174,04/23/2006,First Class Hotel and Quality location My wife and I stayed at this hotel last week.It was absolutely top quality.The staff were extremely helpful and courteous.The bedroom was very comfortable and the free mini bar and decanters of spirits were a novelty.The lounge area with complimentary refreshments and snacks was just fantastic.Having stayed at other hotels in Amsterdam previously; we will definitely return to Banks Mansion; it is so good that I can't think why anyone would wish to stay elsewhere.In addition; I don't think that the location could be bettered. First class all round! 230616,ATripAdvisorMember,04/23/2006,Fabulous and friendly hotel Double room on the ground floor 230616,SIMPA,04/18/2006,Top Hotel outside hotel to the left. 230616,aitchjayes,04/18/2006,Brilliant hotel and location I have just spent the Easter weekend at this hotel and totally agree with the reviews on this site. The room was lovely we had one with walk-in rain shower and although our room didn't have a canal view; it didn't matter as how long do you actually spend in a room? The lounge area is good with the hospitality area excellent. I wouldn't hesitate to recommend this hotel to anyone and will definitely visit again in the future. 230616,Paul082,04/16/2006,Fantastic Hotel Short review but everything about this hotel is first class; the staff; the rooms; the location.Probably the best foriegn hotel for all round satisfaction i have stayed in.The two restaurants they recommended to me were excellent both within about 300 yards from the hotel. 230616,daisyuk,04/11/2006,Just Fantastic This hotel is just great. I go to Amsterdam every year at the same time and have been staying in another hotel; but on our last visit is was just not up to standard. I decided to try this one after reading the reviews and this is where I am going back too. The staff are very friendly and very helpful; the room was very clean and very comfortable. The free mini bar in the room and the free bar downstairs were great. The breakfast was great; fresh fruit; cereals; bacon and eggs was all available. If you stay here I would recommend two restaurants near by; Weinders which is on Prisengracht and Pygma-Lion which is on Nieusw Spiegelstraat. I just want to go back! 230616,ATripAdvisorMember,04/03/2006,A Superb Hotel..you will no tbe disappointed all inclusive drinks in the room 230616,lmandpb,03/23/2006,Can't go wrong with this one! If you are thinking of which hotel to choose - this is a dead cert. Lovely place; terrific room (with great bathroom); and best of all; loads of complimentary drinks and snacks any time of the day. This is great after a hard days exploring; or when you come in at night and want to help yourself to a coffee or wine;etc. Really lovely place with very helpful staff -couldnt fault it. Location is great; close to everywhere without being in the middle of too much noise. Try the Chinese restaurant directly opposite - also the indonesian across the street pretty good. 230616,alatbish,03/21/2006,A hotel of the future Stayed at the Banks Mansion 17 % 18 March. Scaffolding up outside as they paint the building but didn't spoil our stay - spring visitors will benefit. Everything was excellent. Staff young; trendy; friendly and couldn't be more helpful; atmosphere - cosy relaxed. Drinks and nibbles are an excellent idea. Room modern-TV; video; CD player - fantastic rainwater shower. Comfy bed. Breakfast good. Drinks bar and whisky; gin brandy decanters. Just couldn't ask for more.Prices not particularly cheap (420 Euros 2 nights double) I would be tempted to phone to get their quote to compare with online rates; BUT you will reap the benefits of a great; fairly small (50 rooms) hotel with personal service. good location too - short walk to most things.Recommend the red light walking tour - you learn so much more; Anne Frank museum; the trams and the Bangkok thai restaurant - just round the corner. 230616,gilliani,03/20/2006,gorgeous hotel.....so cosy! My boyfriend and I stayed here in December last year as a last minute break. We booked directly through the hotels website as this was the best price....contrary to what we had read on various travel company sites! We arrived at the hotel at around 10.30pm but had let the hotel know that our flight didn't arrive till late...they were very friendly and helpful and didn't seem hassled by our late arrival. We ended up getting the train to the centre of amsterdam as the shuttle bus was very expensive and told us it did not pass our hotel....even though the sign said it did! The hotel room was really clean and well decorated though was not the hugest room it was fine for the two of us. The beds are comfortable and you have a choice of pillows. The tv is plasma screen- wall mounted and the movies/ all channels are free. The mini bar in the room is well stocked with lager;coke;diet coke;fruit juices;water and you have large decanters of brandy;whisky and gin too. We drank much of this on the first night (oops!) but returned to our room the next day-after shopping!- to find that these had all been restocked. The bar area in the hotel recpetion was lovely...cosy fireplace and christmas tree! There are also lots of free drinks availible here...as well as snacks such as nuts/olives/cheeses etc. Overall we had a great time and found the hotel very welcoming and a lovely place to hang around in both during the day and at night. It is a little expensive though worth it for a treat! The only thing we thought it could improve on was food...maybe restaurant or room service could be offered? 230616,bocey,03/14/2006,Fantastic Hotel room 230616,Jane082,03/13/2006,Worth going over budget for this central hotel Banks Mansion is in a great location and really does have a 24hr free bar in the lounge and free drinks in the rooms. The lounge is a great spot to hang out after a hard day's sightseeing and again after an evening out.We were upgraded from a ground floor room to a deluxe room (smaller but with a canal view). Nice decor; comfy bed and brilliant walk-in shower.The staff are very friendly and make you feel at home; and the breakfasts are great - we didn't need any lunch!There's a hotel shuttle to and from the airport (12 Euros each way) but we got the train and the tram which was fine. 230616,yardley,03/08/2006,Art Deco Heaven We have just returned from a weekend at Banks Mansion;very impressive !! Staff could not do enough for us and we extremely warm and friendly; no problem providing any information required.Rooms were very good; complimentary decanters of gin; brandy and whisky and the fridge was also stocked with beers and mixers. Although there was a free bar downstairs in the lounge with cakes and snacks and a coffee machine. (My 1 bugbear was that there were no facilities to make tea and coffee in the rooms)The bathrooms are wonderful; a bath big enough to swim in and a'rain shower' to wake you up in the morning.The food was plentiful; we ordered room service on the sat morning for 2 of us and there was enough food to feed at least 4 people.Location wise it was ideal; less than 10 mins away from Dam Square so all attractions easy to find.All in all; a wonderful hotel with excellent facilities and great staff. 230616,ATripAdvisorMember,03/06/2006,Great base in Amsterdam Just returned from a 2 night stay here. I had stayed there previously when it was called the Canal Crown; and things have improved a lot since then. Great location close to some main attractions. Free bar minibar is a good idea and works well. For the price; I found the room could have done with a little fixing up as some fixtures were showing wear tear; but overall a nice room. Large rainshower in particular a great feature. Staff very friendly and helpful. 230616,Mitandbiny,03/05/2006,Fantastic Location:great location; we could see a canal from our window and we never used public transport once apart from to get there from the train station. Its in walking distance of everything else.Hotel:Stunning. The reception is set in a lounge type area with free hot and cold drinks and an array of snacks all completely free-fanastic!Staff: upon arriving our room had not been cleaned-the staff immediatly moved us to another and put a huge vase of lilies in our room to apologise. They are always friendly and helpful-including sending someone to help when I couldnt open my suitcase! One night we asked directions to a resturant which we gave in detail and they even asked how our meal was when we got back that night.Food: breakfast is set in a sweet little dining room; mainly cold stuff but they will cook you gorgeous pancakes and ommelettes.Room: The most gorgeous hotel room I've ever stayed in. The decor and furniture are stunning; huge comfy beds; stocked fridge; flatscreen tv; gorgeous bath room with tv speakers. 230616,fredthecat,03/01/2006,a big thankyou I just wanted to say a big thankyou to all at the Banks Mansion; all the staff were excellent which I have not always found in other higher rated hotels.My wife and I have just returned after a perfect and very enjoyable stay at the hotel and all the drinks were FREE! If I could make one comment; having spoken to some other guests during our stay; the details that the hotel website and other booking websites give as to the concept of Banks Mansion is not very clear and does not explain how good the facilities/drinks/snacks etc are; take no note of the odd bad review; they do not do the hotel justice. 230616,ATripAdvisorMember,02/25/2006,Fantastic hotel to stay; with personal attention to detail Banks Mansion is a fantastic hotel to stay in. The staff are exceptionally helpful and speak great English. The free mini bar in the bedrooms and bar in the reception area with an array of snacks is an excellent feature of the hotel and was not abused by the hotel guests at all during our stay. The breakfast is wonderful; all freshly prepared and cooked as desired.The staff aim to please and are delighted to book and recommend local restaurants and tours to enjoy on your stay. Het Tuynhuys is a restuarant offering a taster menu of all their dishes and this was one of the most memornable dinners we have ever experienced and was booked and recommended by the Banks Mansion staff.Definately a place to come back to. The hotel is central and within walking distance to most attractions. My husband was delighted with his late Valentine present I had booked for him to enjoy and looks forward to returning to the Banks Mansion later in the year. 230616,Search4Paradise,02/14/2006,Excellent central Boutique Hotel with ' at home' experience Quick version - this is THE hotel to stay at in Amsterdam; book it if you like quality finishes and easy access. The quality and extra features (breakfast; all drinks; snacks) easily make up for the slight increase in cost over other hotels. Longer version - My wife and I spent my 30th Birthday at the Banks Mansion hotel and had a fantastic time. We used Trip Advisor for reviews and advice of where to stay so thanks to all for taking the time to comment. Although we have been to Amsterdam twice before; both stays right next to Dam Square; we wanted a quality hotel with attention to detail whilst being central enough to get around to the sites easily.We booked direct through the hotel鈥檚 website (cheaper than Expedia etc) received confirmation promptly and any requests were confirmed upon providing a credit card number.Looking at the map it appears that Banks Mansion is a little far from the attractions 鈥?but once you get there and take a look at the map you realise you could not be in a better location. You are simply right in the middle of the most popular areas - the Dam Square area to the north where you will find the tourist spots of Red Light District; souvenir shops; Madame Tussauds; coffee shops etc; East to the Artis zoo; the Leidesplein to the South West (restaurants etc) and then South to the Reiks Museum; Van Gogh museum and Heineken Experience. Oh and you are 50 yards from the flower market and the Rembrandtplein.Banks really is in the right spot - central AND quiet - it is in the old finance and lawyers district which means beautiful old historic bank buildings in traditional Dutch fashion; and is right on the canal.It took us 15 minutes to amble down the Damrak and Rokin taking in the sites and to arrive at the corner plot of the Banks Mansion with a decadent entrance warming you to the fact that you have chosen wisely ;o)Check in was easy and an upgrade to a small suite was offered to celebrate my birthday. Note in no way has the upgrade swung my vote on this hotel as it is so much more than that. The suite was on the ground floor and was a great size. More importantly the decor was just right; comfy and plush with clever lighting. Massive 7 foot square bed; 2 arm chairs; widescreen TV and DVD; large desk/dresser; Private Bar; lots of storage space in pretty art deco wardrobe; separate toilet and a big bathroom with deep bath and a separate; powerful rain fall shower. The BIG benefit of this hotel is the 'At Home' experience. So rather than spending a nice day seeing the attractions of Amsterdam and then coming back to your hotel and crashing out in your room and watching TV; waiting to go out not wanting to spend money on the mini-bar and not wanting to go to a bar just yet; here at Banks you can come back; dump your coat and chill out in the large lounge area with free self serve drinks and snacks. Every drink you could ask for is here including branded spirits in decanters; bottle beers; coffee machine and soft drinks. Snacks consisted of sushi; expensive nuts; pesto and bread. Just enough to get your appetite going for a nice meal out and plenty of magazines and papers to recommend the best nights (and days) out. In case you were wondering 鈥?does a free bar mean everyone gets wrecked 鈥?Not whilst we were there; it seems the hotel attracts the right type of guest who has better things to do than abuse a great feature of the hotel.So we ate at the Indonesian across the road (very tasty); Ocho's a Brazilian Grill near Leidesplein (great steaks) and Bangkok; a Thai recommended by the hotel again round the corner (which was very good and very popular with the locals - worth booking).Breakfast in the hotel is very good; full continental selection plus fruit; pancakes and the staple eggs; bacon and sausages (cooked well for a change) 鈥?plenty to get you through and avoid the need for lunch.If you are not a great lover of walking then a cab (hotel ordered us a very nice Mercedes MPV with chauffer) to the train station is less than 10 Euros perhaps a normal cab is even cheaper; and there is a Tram stop 50 metres from the hotel. But as the city is flat and there is so much to look at and take in I would strongly recommend an amble around this interesting city.For a third trip to Amsterdam this hotel served us incredibly well. We wanted something different (stayed in the Swissotel before which although pleasant is not even in the same league as Banks Mansion); something with a bit more attention and thought whilst still being affordable and within easy reach of the sites.We found it all in the Banks Mansion and would not hesitate recommending it for couples; business trips or small groups of friends. There is no point staying anywhere else in Amsterdam; perhaps it will be harder to get availability next time! 230616,sonialovesmum,02/06/2006,Excellent My partner and I have just returned from a 3 night break at Banks Mansion and totally recommend it. We booked it direct and spoke to henry who was so helpful and friendly as were all the staff. We paid 184 euros per night. The hotel is ideally situated and immaculate. The living room is a lovely setting and the free drinks and snacks a great idea. Rooms are great; big beds and nice bathroom. Breakfast was so so. We didnt go down till 10 so hot food was a little cold. Would definately encourage people to visit. 230616,napple,01/29/2006,A very lovely little place in Amsterdam It's the staff that makes this place just that little bit special. They go out of their way to make you happy. From checkin to checkout; their attitude and performance were great. The room I had was lovely; with a nice view over the canal. The little touches like the free drinks in your room and four choices of pillow type are very welcome. There are some flaws though... the housekeeper forgot to to leave fresh towels and more worryingly... didn't close the door of the room properly behind them!! Luckily nothing was missing from the room but this really shouldn't happen. I'm willing to forgive this though as the rest of the experience was top notch. 230616,ATripAdvisorMember,01/24/2006,Very special hotel at unique location Very nice staff; unique location and brilliant concept. All drinks are inclusive in the Living area as well as the minibar in the room. Rooms very cosy and comfortable. Looking forward to my next stay. 230616,sanfrantraveler,01/21/2006,Overbooked; no room when I arrived I made a reservation with Hotels.com at the Banks Mansion in Amsterdam; and paid in advance with my credit card. When I arrived they told me they were overbooked and didn't have any rooms at all; even though I had prepaid. They put me in a cheaper hotel but I didn't get any refund of the price difference. The Swissotel where I had to stay instead was okay; but I saw they only charged the Banks Mansion 100 Euro; whereas I paid 150 to Hotels.com. I think it is inexcusable to overbook. It was a hassle and I did not get what I paid for. 230616,DarrenLewis,01/20/2006,Upmarket boys weekend.......... I cannot rate the Banks Mansion highly enough...I was a tad suspicious of the inclusive drinks and particularly as the trip; organised by me; was an upmarket stagweekend/batchelor party for 6 guys; I tried to play this down. However to their delight it was true!! Don't think we over-indulged but great after a night out to chill with some conversation over a beer or glass of wine. Hotel was great; rooms excellent for the money and shower was great! However; what made the difference was that the hotel were so helpful; we arrived early at 9am and although I had warned them asking if they could store our luggage...they went one better and actually had the rooms ready!!! Very impressive. Fantastic weekend!! Also for those who want a dining experience with a difference....visit The Supperclub! (---) 230616,MellowmanEngland,01/19/2006,What a weekend What a hotel. Free bar - with cold bottles of Becks; wine; Baileys + Gin; Whisky; Brandy in the room; again all included in the price.Great breakfast - included in the price. Great staff - Henry was very helpful (sorry about the goat - we had been in the coffee shops. Great rooms - great for sleeping in - what else do you need the room for; superb bathroom. Really don't see how anyone can complain about this hotel. Close to some great restuarants; bars; coffee shops and with a canal bus stop just outside the hotel.Thoroughly recommend - cant wait to return 230616,jessiej,01/19/2006,Excellent; couldnt want better This hotel offers everything you could wish for. A relaxed; peaceful and stylish environment. Lovely spacious rooms with excellent bathrooms. The showers are the rain shower type (and we were offered a free upgrade) so we got a big bath too!!! There's plasma tele's in the room with all channels(pretty much) complimentary. This is where it gets good; all the snacks and drinks in the lobby and in ur room are FREE and internet access is available. I would definately recommend a stay here. Really helpful staff and great location. Sharon is pretty fit too!!!! 230616,pauliepaul10,01/16/2006,Superb Botique Hotel Well...after everything else that has been written about Banks Mansion; I think all we can do is agree say you should stay here if in Amsterdam!Banks Mansion lies in an extremely convenient location; just outside of the main shopping area and a minutes walk from the Flower Market. We walked from Central Station to the hotel when we arrived and it only took us 20 minutes (not walking particularly fast either) to get there. The hotel is virtually in a straight line from the station and could not have been easier to find. It was very easy to get back to the hotel from any direction in order to freshen up and grab a quick coffee during the day.From arrival to departure; all members of staff were extremely courteous and wanting to make your stay as pleasant as possible. On our day of departure we had left our luggage at the hotel whilst we enjoyed our last few hours in the city. When we returned to collect them at the end of the day; we were welcomed to enjoy one last drink from the house bar and to relax before departing for the airport.The rooms were of a first class quality and suprisingly big for European standards. As other reviewers have mentioned; everything is included in the price of the room; even the minibar in the room. What gave it that extra touch is that there were decanters in the room containing three different spirits to choose from and mixers in the fridge; rather than spirits in little plastic bottles!! Our room looked out onto the Herengracht canal and had windows that opened right up. Gave a lovely feel to the room.The only thing about our room was the cold tap on the shower...it had a tendancy to turn itself off slowly; making the water extremely hot! We would; without a doubt; stay at this hotel again. In fact; we are hoping to go back later this year and will be sure to contact the hotel for their availablilty and price.If you want an all inclusive hotel room; in a great location; with attentive staff; attractive art deco features and a friendly atmosphere; then definately choose Banks Mansion. 230616,gazzerooni,01/07/2006,Just Like Home I am still staying in the Banks Mansion as I write this using the free Internet access and having a drink from the Free Bar too! These are just two of the things that make staying here a great experience.The Banks is an old converted merchants house by the Herengracht. The hotel is all done in an Art Deco style which only adds to the experience.My friends are staying here too and we all agree that we really like this hotel.Some of the rooms have a bath and some like mine have a shower. I am more of a shower person so this suits me but you can always specify which you prefer when you book. I was also allocated a non-smoking room which is great.One great thing about my shower is that it has a steamer built in with a eucalyptus oil option. I was out last night and found the smoke bothered me a bit so I was bunged up in my nose today. I just put on the steam room amd then sat in it for ten minutes and found this to be a great help.The buffet breakfast is very extensive too with both hot and cold items available.The staff are all very courteous and helpful.Overall I would have to say this hotel wins out because of the location; staff and overall standard of service offered. The rooms are all a decent size too which is a plus in Amsterdam as old buildings tend to have small rooms 230616,MrandMrsTee,12/26/2005,An excellent choice and an excellent value!! I agree with the reviewers who liked Banks Mansion. It is an excellent value - we got a relatively low rate directly though the hotel; and were very happy with a canal view room that was quiet if the windows were closed. We found the staff very helpful and nice; the room was narrow but decent in size and very nice in decor and furnishings (art deco look; with a big bathroom); particularly for Europe where narrow and eclectic rooms are typical even in more expensive hotels. The room was charming; if you like contemporary and spare European sensibilities.There were a lot of amenities included with the room (free in-room mini-bar; free alcohol in room and in lobby; inlcuding bottled beer and soft drinks; free snacks; complimentary breakfast which did include custom egg and waffle making; etc.) -- all of which was quite excellent and unique in our experience for any contemporary hotel in the US or Europe -- they are simply not out to strip you of every dime you bring in this place. With the decent nightly rate (180E for the two of us); for a canal view room and all of the amenities; we thought it was an excellent value.The hotel is extremely well located; in the central part of the canal belt near the Amstel River; the Rembrandtpelin and the flower market; yet its not too inner city (where it can get a little sleazy). It was a 5 minute or less walk to the Joordan; the Spui; Dam Square; Leidseplein and the Museum area. It's very close to Tempo Doloe and other excellent Indonesian restuarants; several of our favorite coffee shops (Damkring; Rokerij and Tweede Kamer); 2 or 3 trolley lines within a block of the front door; so it is ultra-convenient. This is a relaxed hotel with a relaxed attitude in an excellent location. We have stayed in hotels in Amsrterdam where we felt ever so slightly unwelcome; but not here. I guess I can understand how some people might find it underwhelming; but we really liked the combination of location; value and amenities. We will definitely stay here again when we come to Amsterdam. 230616,ATripAdvisorMember,12/14/2005,Fab weekend in Amsterdam at Banks Mansion ! I'm just back from a fab weekend in Amsterdam at a newish 4* hotel called Banks Mansion - it was very much to be recommended (with amazing free bar in the lounge and free booze in the room). We booked through lastminute and the rate was about GBP330 including breakfast; tax and service for 2 nights.Amsterdam was especially pretty decked out in Xmas decorations. Went to the Rijksmuseum (very good although part of collection was in storage due to building renovations); Van Gogh museum (excellent and you can buy your tickets at the hotel desk); Anne Frank house (interesting in a macabre way); and walked through the flower market (pretty) and red light district (strange!).We found several good restaurants; mainly informal places in the neighborhood where we were staying (Grachtengordel south) such as the Piet de Leeuw steakhouse which is a couple of blocks from the hotel; and one on Egelentiersstraat in Jordaan that was great because it had live music - called Claes Claesz. I also recommend the newly published (July 2005) Rough Guide to Amsterdam.I'll definitely be going back to Banks Mansion.Have a great trip! 230616,cathyBelfast,12/06/2005,Fantastic value a true gem Stayed at hotel for husbands 40th birthday ;were given a room overlooking canal on 1st floor ;some noise but nothing to stop you sleeping;breakfast is excellent something for everyone ;this is a great place to stay in an expensive city as in cafes its 10/15 euros for breakfast;the rooms are a 4star;all in all I would give this hotel 9/10.Enjoy!!!. 230616,ATripAdvisorMember,12/05/2005,Excellent Choice My husband and I stayed here Dec 2nd 3rd 2005. This was a really great choice of hotel - literally 5 mins walk from great shopping in Kalver-straat and Flower Market; 10 mins from Dam Square; with the option of heading down to the Jordann in the evening for bars/food etc.; if you don't fancy the centre of town. We had a deluxe double; which although slightly dark at back of hotel; was immaculately appointed; huge bathroom; fab shower; minibar well stocked; and any drink you didn't have in your room was readily available in the free drinks area in the lobby. The self-service lounge/lobby area is a fab idea; and you can even get a cappucino and danish in the morning if you miss breakfast! If you've never been to Amsterdam before make a canal cruise and a trip to La Place Mangerie for food [5 mins from hotel; but closes @8pm]; must-do's as part of your stay. There's also a good chinese directly across the road. We have already been raving about this hotel to our friends as the place in Amsterdam to stay and worth the cost. 230616,ATripAdvisorMember,12/05/2005,brilliant hotel stayed in banks mansion for a few days and did not want to leave; the rooms are comfortable and very clean; the bath room was lovely and the staff are extreemely friendly; i was delighted to find out that all drinks in the room and in the lounge downstairs were included within the room price! would not think of staying anywhere else when i visit amsterdam! 230616,ATripAdvisorMember,11/07/2005,fulfills the recommendations Needing a place to stay; in the tad-expensive Amsterdam; the previous reviews of this hotel convinced us to reserve our room. Lucky we did! Very central; very clean; very comfortable; and very inclusive. I can only confirm what has been told before: Bed with pillow choices; free minibar; GRREAT rain-shower; delicious and plenty breakfast; and the very welcoming lobby drinks snacks. Also; the luxury of an elevator; against the steep staircases of Amsterdam; is the killing blow! Highly recommended. 230616,GEL06,11/03/2005,Make Banks Mansion a Priority ! My wife i stayed here for three nights at the beginning of November.We booked our flights through Easyjet and hotel booking through Amsterdam travel service(Bridge travel) who were doing a great deal with the third night free. We had a wonderful warm recption at Banks Mansion and were given a room overlooking the Herengracht canal; beautiful. The all inclusive features of this hotel allow you to really relax and enjoy the hotel ambience. The drinks Buffet and munchies in the lounge are truly a delightful touch. The room itself was very comfortable with a free mini bar and movies included. The bathroom was spacious with wonderful walk in rain shower. The only negative point was that the hotel failed to fix the room air conditioning fault as it was very warm early November. However; the hotel is fabulous with a wonderful buffet breakfast; great hospitality and superb location to enjoy all Amsterdam has to offer. I would highly recommend this hotel to anyone.Well done Banks Mansion ! 230616,ATripAdvisorMember,10/17/2005,Great Location I am a regular in Amsterdam; and I recently spent a week on business there and stayed at the Banks Mansion. As mentioned elsewhere; the location is superb - convenient for the museums and Leidesplein in particluar. The shower is absolutely spot on; and the free bar/snacks are a great idea. The only minor flaw is that the hotel is on quite a busy street so you can hear traffic. Overall excellent; would recommend to any visitor. PS Take some CDs and take advantage of listening to music in the shower! 230616,DavidChEdinburgh,10/10/2005,Best choice when in Amsterdam My wife and I have just had the pleasure of staying in this wonderful hotel over the week-end. It's location; only a 1 minute walk to the Singel floating flower market; is ideal for walking to all the main tourist sights in Amsterdam. From the moment we checked in until we left; the staff could not have been more helpful. The breakfast choice was vast and the complimentary bar service was suberb. I have never stayed in a hotel that offers it's guests such an offer - being Scottish; I enjoyed it fully!! ;-) The room was excellent; standard hotel size I'd say; with everything one could wish for. The shower was especially good. That was our 3rd visit to Amsterdam and we will visit again. When we do; we'll be staying at Banks Mansion!! 230616,JeffMiami,09/20/2005,Banks Mansion an amazing hotel My partner and I stayed at the Banks Mansion in July - this was our second stay at this amazing hotel. We had stayed there in March 2005 for a few days and liked Amsterdam so much we decided to go back in the summer and we immediately booked our room. We love the rooms - this time we had a deluxe room with view on the canal - the bed was very confortable and the shower with steam function is particularely nice after a full day of walking. I had read previous reviews about the fact that the lobby bar was not re-stocked in the evening but this was not our experience. There was always wine; beer and snacks available in the evening but what we particularely enjoyed was the espresso/capuccino maker we could use anytime. We also loved the complimentary internet access (2 stations in the lobby). The breakfast was excellent and most of all; all the staff we encountered was extremely helpful and would go out of their way to make our stay perfect. We will definitely be back in Amsterdam and certainly will stay at the Banks Mansion. 230616,ATripAdvisorMember,09/09/2005,What's not to like? Got a good deal via an Internet site for my first trip to Amsterdam; and was very satisfied indeed with the Banks Mansion. Very conveniently located in the attractive Grachtengordel area on one of Amsterdam's finest canals (Herrengracht); and only a short walk from the Vondelpark; Rijksmuseum; old town centre; flower market and Rembrandtsplein. Tram stop very close by for those who wish to go further afield.The hotel is Art Deco and nicely furnished; contemporary design style room was absolutely fine with comfortable bed; good bathroom; flat-screen TV; free minibar; the public area including the lounge also featured free food and drinks; the breakfast room (and breakfast) also perfectly acceptable. Staff were friendly and service was good.Really can't understand why anyone would be unhappy with the place; enjoyed a great stay and would recommend to anyone. It may not be 5 star but it's certainly a very good 4 star. Would definitely stay there again when I next visit Amsterdam. 230616,ATripAdvisorMember,08/31/2005,Fantastic time at Banks We stumbled across this hotel by chance on the internet and are very glad we did! It is located centrally within easy walking distance of all the main sights/museums and shopping/eating areas; as well as easy to get to from the airport by public transport. The building itself is beautiful from the outside; and the bedrooms; whilst not enormous; were certainly big enough for the two of us. The art deco/macintosh style interiors were very stylish.Breakfast was included and was of an excellent standard - but my favourite part was the complimentary mini bar in the bedrooms and the complimentary hotel bar in the lobby. During the day the fully stocked bar also offered cakes and chocolates; which gave way to nuts; nachos etc in the late afternoon/evening! Very welcoming after a long day sightseeing to fall into a big armchair with a complimetary glass of wine or beer and nibbles!The staff were helpful even calling up to the room to check we were happy following check in. 230616,ATripAdvisorMember,08/30/2005,A Splendid Hotel I am sorry for the previous reviewer who ended up with an unsatisfactory room; but I have to agree with the majority and say that my perception last weekend was of a friendly and welcoming place. I have a weakness for Art Nouveau and Art Deco and so I very much liked the decor of this splendid hotel-others might find it a bit over the top. The desk and waiting staff were helpful and efficient and everything was spotlessly clean. The bedroom and bathroom were both of a good size (my room had a pleasant outlook onto the Herengracht) and the power-shower was much appreciated. I made little use of the flat screen TV; DVD/CD player or free computer access but it was nice to know that they were there.The free bar (and free mini-bar in each room) is an excellent idea-the extortionate mini-bar prices in most hotels are a regular source of irritation-and I did not see anyone the worse for these facilities; though obviously someone with a weakness in that direction would do better to stay elsewhere. The breakfast was ample and served in an agreeable room with a relaxing atmosphere.The hotel's location is convenient for most parts of the city centre. I think that it offers good value for money in its price range and I look forward to staying there again. 230616,kona1234,08/14/2005,Perfect Spot! Stayed Aug 10-13. The hotel exceeded my expectations. The room overlooked the canal. The staff very friendly and helpful. The free room bar and drinks in the lounge are not found elsewhere. The location was perfect; within walking distance of all major sights. I have stayed in many 5 stars and while this is not a 5 star it is certainly a 4 star. 230616,Gus1221,08/01/2005,Great Hotel We stayed here on the last leg of our honeymoon and all I can say is this is a great Hotel The free mini bar and the service of the staff is very good .We only got put on to this hotel by mistake when out travel agent booked the wrong dates for us . We could only stay 2 nights here and they found us another hotel close by and arranged our baggage to be taken over there .A very very very nice and new and flash hotel . The bathroom is exceptional and the Plasma screen that swings round to you can watch it in he Toilet just toped it off for me Location easy walking to everywear or there are tram stops outside the door .Beds so comfy and the Menu of pillows you can choose from depending on how you want to sleep is a great idea .Breakfast they will cook you pretty much whatever you feel like. 230616,ATripAdvisorMember,07/29/2005,Would not stay here again This is a small hotel with unhelpful staff. Dont let the expensive prices dupe you into thinking you will be staying at a deluxe hotel it is re assuringly expensive The staff are few and far between. Better value for money can be had at a larger 5 star hotel 230616,spursone,06/19/2005,Excellent hotel This was our first time at this hotel. My wife and I found the hotel to be excellent. This was our 6th trip to Amsterdam. We felt that this was the best value for the money. The room was air conditioned. The included breakfast was as good as any you could find in town. And we made several trips to the lobby bar for drinks; coffee and snacks. Overall; all of the added extras for this hotel make it an excellent value. 230616,ATripAdvisorMember,06/17/2005,the best room I have stayed in amsterdam Stayed at the BM for a long weekend at the end of may; had a great room at the back of the hotel service was top class and the staff were very helpfuland helped arrange the small things to be available for me in my room; Champs Flowers the works; really realyy nice; excellent location just of the main streets but very close to everything I recomend this place to EVERYONE 230616,R1andR2,06/13/2005,Just Wonderful The Banks Mansion was just great. We will definitely stay there the next time we are in Amsterdam. The rooms were very nice; large and clean; the staff was great; the complimentary extras first rate; the location everything we wanted. There is nothing I could say that would detract from either a business or pleasure traveler from staying there. 230616,ATripAdvisorMember,06/07/2005,Best service ever received !! I have stayed already a few times in Banks Mansion and every time the service was excellent. The concept that you can take your own drink in the lobby and in your room makes you feel very welcoming. Rooms are designed beautifully and the rain shower is fabulous. The people how work in Banks Mansion are young but very passionate about their jobs that is very exceptional now a day鈥檚. I cannot think about anything negative about this property. If you are looking for a classical; boring hotel I will suggest do NOT book Banks Mansion because they are definitely the hottest place in town. 230616,Traveller1976,06/02/2005,try elsewhere small hotel lacking real quality and expensive for what it is staff unfriendly and unhelpful 230616,oneanne,05/16/2005,Excellent hotel My boyfriend and I were quite dubious when booking our stay at the Banks Mansion after reading some very negative reviews on tripadvisor. However; our stay was excellent. We had a lovely room - slightly on the small side but the bathroom was lovely and the decor was nice. The staff were extremely helpful and friendly and the free bar was well stocked until 2:30am! I would definitely recommend this hotel to those who want a good quality hotel in an excellent location. 230616,ATripAdvisorMember,05/08/2005,Style over Substance This was undoubtably the most disappointing; but not the worst; hotel I have ever visited. It touts its style and free bar but falls down on the basics. The rooms on the ground floor; we were lucky enough to catch two of them; are literally 2 metres from the pavement and three from the trams. Despite the double glazing there was far too much noise from both outside the hotel and inside from the reception area.The rooms themselves were constantly gloomy and the hotel doesn't seem to be able to afford lighting above 25 watts. One room; 008; is so small the wardrobe door only opens 45 degrees and the bathroom is so small you have to sit on the toilet sideways! The water is constantly boiling and with cold water taps in the shower that slowly turn themselves off; it makes for interesting bath times.The breakfast is merely adequate; not what you expect at 210 euros per person per night. There is a free bar and 2 computer terminals that are free to use but that in no way makes up in the deficencies of this hotel. Most of the small team of staff are pleasant; the leas helpful being the Genaral Manager who showed no interest in offering an alternative room. If you haven't booked; don't; there are far better hotels in this price category; if we hadn't paid in full before arrival we would have walked out; something I have only done once before in neraly 30 years of travelling on business and pleasure. 230616,DosChicos,04/18/2005,Fun hotel for a night. We had a hard time finding a hotel room for a Saturday night stay but found one at Banks Mansion. It was a bit more than we would have liked to have spent; but we figured the location was good and free bar would help make up for it. While it isn't a grand old hotel; we had a great time and would look into going back. The mini bar; movie channels and breakfast made just hanging out in the hotel fun and it was certainly better than some of the more basic hotel options. 230616,corkgurl,03/28/2005,Expected more After reading the reviews on this hotel; I really expected a lot more than we got. We stayed 4nights Friday to Tuesday. Ok so we had free drink in the room and in the living room; which was great. The food was really disappointing though; no hot food on demand like we were told; we had to do with cold boiled eggs and toast for breakfast at the weekend. We asked for fried eggs and were told no. On Tues morning they were available but were served nearly raw so it was back to the cold boiled! We asked to change rooms as the first room allocated was next to reception on ground floor. no way! We were moved up two flights and had to bargain on price as it was condsidered an upgrade! It was a downgrade as it happened; as we went from our booked double to a twin; and were then told no other doubles available; after we booked a month in advance. The hotel itself was well located and quiet inside; but the tram runs right outside and it starts at 5am! very noisy. Staff were friendly enough. Overall I would stay again; but I'd ask for a room at the back for more peace and quiet from the traffic. 230616,ATripAdvisorMember,03/11/2005,Great weekend - Feb 05 Good hotel; good location.A bit worried about our room on 1st impression (smallish; ground floor; on street) but v comfortable and no problem from street noise.The concept here from the operators is clearly to spend cash on the decor; fittings etc and chuck in things like free room drinks and bar but save on the staffing; usually there was one receptionsist who doubled up making sure the bar was stocked with drinks and nibbles; and a guy who came round clearing up empty glasses etc and that's all the 'front of house' staff there were. Plus no restaurant apart from breakfast. I think on the whole it works; although it is dependent on the quality of what staff there are. One receptionist was very pleasant and helpful; the other less so; although both very knowledgeable; and you should definitely go to the Dutch restaurant they recommend round the corner. Mustard soup - fantastic!I would definitely go again. 230616,ATripAdvisorMember,03/05/2005,Thanks to the Banks I had the pleasure of spending 2 nights at the Banks Mansion a couple of months ago. The first room I was given was a bit on the dark side but upon requesting I was immediately shown another without any fuss. I booked a double delux room and was definitely impressed. The room was decorated to a high standard and the bed extremely comfortable. The complementary mini bar and movie channels were a nice touch and the breakfast just fine.I am stopping off in Amsterdam for three nights in two weeks time and have booked to stay at the Banks again. My girlfriend will be joining me and I am looking forward to showing her the overall quality of this hotel;she knows all too well how fussy I can sometimes be when wanting value for money but the Banks certainly offers that. I'm paying EUR 185/night for the double delux which I think is a fair price; contact the hotel directly for the best deals.I've read a few reviews where people have been dissatisfied for whatever reasons; I guess that there just isn't no pleasing some folks.Stay at this hotel and you will not be disappointed. Jon; 34. 230616,ATripAdvisorMember,02/20/2005,Average It all looks very chic ; but then it is quite new with some good design ideas . We had 2 rooms . The hairdrier in both was broken . There were big shower rooms but if you put the soap in the grill tray it falls through on the floor every time ! Difficult to get a good nights sleep because the radiators make popping noises every 30 seconds . The walls are thin someone wearing high heels was trotting around on a tiled floor above or at 6.30 am every day which was a nuisance .They are happy to let you struggle with your luggage . 2 main receptionists ; 1 very helpfull and friendly the other had a I cant be bothered look about her . 230616,ridina,02/10/2005,Completely Fantastic! Went to Banks Mansion at the end of January 2005; and it was the perfect choice. The friendly and capable staff knew all the best places to go in the area. The breakfast was wonderful and free! You could order your pancakes or omelette to go with your toast; cereal; sausages; eggs and bacon- the works! The free bar in the room; and the open bar in the lounge meant that you could have a few drinks before going out (or coming back in!); and there was always something to nibble on. Not only were the beds super comfortable; which made it a real effort to wake up in the mornings; but they even had a pillow menu so you could choose your pillow. The shower/steam room with eucalyptus was very soothing and relaxing after a hard day's shopping. The location was excellent - the Dam square is only a 10 minute walk away. I would definitely go back!! 230616,ATripAdvisorMember,01/29/2005,Average - rooms not that clean We picked this hotel because we'd read good reviews. It's not cheap and we didn't go for the basic room. The first thing we noticed was that the room was not that clean; the bathroom bin was not emptied ( and was full of horrible things) and we only had a tiny bit of toilet roll!!!!We didn't get the slippers that the website says you get and whilst the fridge in the room was restocked they didn't replace the things we drank most of - diet coke!. The toilet roll ration continued for the whole 4 nights - we ended up stealing some from the toilets in the bar. The free bar sounds good but .... we both drink red wine and would go out for an evening meal and a walk and arrived back about 10.30 to find no red wine left! They don't fill up the free bar quickly and if you happen to have people staying in the hotel who drink wine by the goldfish bowl - you've no chance! The walls of the rooms were also very thin; we were kept awake by the people next door who came in late and started on the mini bar. We also had a non smoking room that smelt of stale ciggies for the whole 4 nights; even our clothes smelt of it! The hotel is only ok -we didn't get back the extra price in the so called freebies! The breakfast was ok but by day 4 became boring! I'm not planning to stay here again - better bargains to be had. It's very close to he floating flower market (2 mins) if you are looking on the map - so the location is good (bur it's close to many cheaper hotels). I didn't find the staff that friendly either - although I did hear one of the receptionists sharing his drug experiences with another Brit - not my scene I'm afraid. 230616,CWinn,01/16/2005,Simply the best Just returned from a weekend in Amsterdam. After reading the reviews from this site about the Banks Mansion we expected it to be good but it far surpassed our expectations. The rooms were of a very high standard with lots of added extras which made it a pleasure to return to after a hard days shopping!!!!. The staff could not have been more helpful; they were always on hand from the moment you book in to the moment you left and nothing was to much trouble. With everything being complimentary from the breakfast to the drinks we can not recommend this hotel highly enough.Stay here and see for yourself. 230616,ATripAdvisorMember,01/11/2005,This is Amsterdam's best! This is a superb hotel with excellent staff.I have never felt so at home anywhere in my travels as I did at the Banks Mansion. The location; room; and people make this the absolute best hotel in Amsterdam! 230616,paullv,01/08/2005,Would Stay There Again! I stayed at the Banks Mansion for 4 nights in November. I booked a deluxe room with Canal View but on my first night was given a nice room but with an alley view. I spoke to the staff at the front desk the next day and they moved me to a nicer room with a great canal view. I found the staff to be very friendly and helpful. The breakfast was good and made it so I was able to skip lunch since I was so full. I made good use of the mini bar in the lobby and met quite a few people there. The night clerk did close the mini bar very late (after 2 am) but I did not find this to be an issue. It was close enough to walk to everything and the neighborhood was very quiet late in the evening. The hotel website did state that internet was free. If you use your own laptop there is only 1/2 hour free during your stay and then the rest of the time you had to pay for access. There were two internet kiosks in the lobby that were always easily accessible and free. I booked this hotel based on the reviews here and I was very happy with my experience. 230616,hodgeandpodge,01/04/2005,Dont believe the hype! This hotel is not what you might expect from reviews and promos. The outside looks grey and worn and in need of a coat of paint. The bars on the outside windows give an institutional feel to the place and when you walk through the small revolving doors you can immediately notice the difference between a 4 and 5 star hotel no one to greet you or help with your baggage getting a large case through those small revolving doors must be an art form. The six hotel staff are pleasant yet inexperienced and unwilling to help with genuine problems. There are only 51 rooms in the hotel; if you are there its likely it will be fully booked so there is little play with your room. You get what youre given like it or lump. We reserved a deluxe room and were given a standard they then tried to pass this off as a deluxe but when checking friends that were staying at the hotel who had ordered the same room this clearly a standard/superior room; Do they think people are stupid? There is also a wide difference in the amount every one paid some people were unlucky enough to pay 250 euro per night some paid 98 euro no doubt for similar rooms. Food was also poor. When checking in they say the bar is open 24 hrs a day; this isnt true the night man closes it at 0200hrs. All in all Very expensive for what u get its not luxury I am a hotelier of 20 years and look back and laugh about this small hotel. We tried to check out within twenty minutes of arrival they charged 197 Euro......Money well spent 230616,ATripAdvisorMember,12/09/2004,Fantastic days in Amsterdam The Banks Mansion is great. Silent; in very good place; only 51 rooms. You are like at home. 230616,ATripAdvisorMember,11/22/2004,I felt like I was in a fabulously designed palace! I had an amazing time at Banks Mansion. The room was so comfortable with free drinks and a cozy bed. The bathroom was gorgeous and so comfortable after a long 6 hour flight. The internet is free and people don't abuse their time. The living room of the hotel was cozy enough to be left alone or inviting enough to meet travel-goers. The living room bar was always open with free goodies. It was close to everything. Remember to try the pancakes in Amsterdam. We kept getting up late for the free breakfast; but the last day we made it and it was spectacular. Well worth every penny!! 230616,ATripAdvisorMember,11/16/2004,A real find in Amsterdam showReview(2829028; 'full'); 230616,clio0904,11/04/2004,Cannot recommend enough! showReview(2805281; 'full'); 230616,ATripAdvisorMember,10/04/2004,Great hotel; great location; shame about the bedroom furniture! showReview(2617923; 'full'); 230616,ATripAdvisorMember,09/14/2004,Best kept secret showReview(2570402; 'full'); 230616,mikestage,09/11/2004,Wonderful hotel with charm and freebies showReview(2523449; 'full'); 230616,Wince,09/06/2004,great find!!! showReview(2515515; 'full'); 230616,JCGTorontoOntario,09/06/2004,Great Hotel showReview(2515498; 'full'); 230616,Lindaxx,08/15/2004,great hotel showReview(2449994; 'full'); 230616,sirtravel,07/06/2004,too good to be true showReview(2269367; 'full'); 230616,cayce11,06/03/2004,Great New Hotel! showReview(2149254; 'full'); 230616,Batjac,01/06/2009,Hotel tr猫s agr茅able showReview(23307960; 'full'); 230616,supergromit,11/11/2008,Super Hotel an toller Lage! showReview(21726147; 'full'); 230616,ManfredE,10/02/2008,Top Lage; jedoch wg. Metro Bau sehr Laut showReview(20552846; 'full'); 230616,lass,08/19/2008,Gerne wieder showReview(19633238; 'full'); 230616,lass,06/19/2008,Banks Mansion immer wieder ! showReview(17434695; 'full'); 230616,aznalfarache,06/14/2008,Merece la pena cama 230616,lass,05/08/2008,Top Tipp f眉r Amsterdam showReview(16594583; 'full'); 230616,xmanu,05/07/2008,Ottimo Banks Mansion showReview(15739738; 'full'); 230616,lass,04/01/2008,Banks Mansion showReview(15569669; 'full'); 230616,irenepatricia,03/28/2008,Sencillamente delicioso... showReview(14616429; 'full'); 230616,lass,03/05/2008,Sehr gerne wieder showReview(14731469; 'full'); 230616,JeanJacquesJJ,02/29/2008,Grosse Entt盲uschung ! showReview(13928246; 'full'); 230616,lass,02/03/2008,Exzellente Lage showReview(13977459; 'full'); 230616,lass,01/30/2008,WE 脿 deux bien plac茅 all include showReview(13203033; 'full'); 230616,lass,01/16/2008,Si nous retournons a Amsterdam nous choisirons cet hotel showReview(13203031; 'full'); 230616,Patilin,10/01/2007,Me encanto el Banks Mansion showReview(10028135; 'full'); 230616,lass,08/09/2007,A faire showReview(11443772; 'full'); 230616,lass,06/07/2006,Nous avons 茅t茅 enchant茅s par cet h么tel showReview(11331291; 'full'); 230616,lass,06/07/2006,servizi al top. showReview(11331290; 'full'); 230616,lass,06/06/2006,tres confortable et tres central. showReview(11331289; 'full'); 230643,PIJLondon,01/08/2009,Hotel great - Barcelona not so The hotel is great and I completely agree with the good reviews that it has been receiving. We arrived before noon and booked into our room straight away. We stayed over the Christmas period and found it extremely quiet. We ate in the hotel twice; once on Christmas day and Boxing day (as it was tipping down with rain!) The food and service I would say was good and for 19 euros we could get a three course meal (without drinks)The bar is small and probably due to the period we visited wasn't at all busy.Barcelona however was a disappointment. Loads of grafitti; begging and one of the very few cities we've visited on a break like this; that we felt vulnerable walking about. The area where the hotel is situated is not the best and I would not recommend the short cut to La Rambla - In the end we went down towards the sea front then joined La Rambla at the very start. Left out of the hotel to the end of Avda Parallel ; past the Marine Museum then left into La Rambla.The Euro/拢 exchange also meant a very expensive stay. Would we return ? Well to the hotel we would; but as we were disappointed with Barcelona; probably not! 230643,live2skide,12/08/2008,Excellant Location We booked online thru Hotwire and got a great price; 7 months before our trip. We arrived mid morning and were able to store our luggage with the bell captain; and explored part of the city while we waited to check in at 2 pm. We got a great room; quiet; large and very modern. (Our room was 7th floor - on the back side of the hotel). Marble bathroom; bidet; wonderful amenities. Beds were quite comfortable; large roomy closet and plenty of room for 4 pieces of luggage. We stayed 2 nights. We ate out which is easy to do in Barcelona. Just in the two blocks on either side of the hotel are many sidewalk resturants; with indoor seating that do breakfast. We walked to the Port; to Las Ramblas; and all around the area. It is convenient because of the Metro stop (just outside the hotel lobby). Our best value; a glass of wine at the hotel bar for $3 euro! The desk staff was great; giving excellant directions for our adventures. Bottom line; clean; quiet; helpful; good value and GREAT location. 230643,angie333pangie,12/05/2008,Great place My husband and I wanted a quick escape so we booked this hotel for a 3 night getaway. We stayed here as the price was right at just over 鈧?3 per night; and we wanted something central to all the tourist things. Straight away the front desk service was very helpful and we received an upgrade to a superior room. The room was clean; bright and very spacious; we even had our own foyer! It was a 4 star hotel; just missing a robe and tea/coffee facilities; but apart from that; it was great. We didn't have breakfast included in our stay so we ordered 2 coffee's via room serice; which every morning arrived with crossiants or a plate of delicious biscuits; and the coffee pot was large enought to get 4 coffee's; all for just 鈧?! The hotel was close to La Rambla which was just a 7 minute walk and loads of eating places are near by. We were on the second floor and although you could hear the street action; it wasn't bad enough to keep you awake. Overall; we had a lovely stay and would stay there again. Oh yeah; the roof top pool is fabulous and has a great view! 230643,Ethel55,11/27/2008,great everything Booked this hotel through Last Minute.com when my other hotel booking was in euros and needed a better deal. This hotel was first class; on arrival at reception got served immediately given all the info I needed with maps and details of trips and buses. room was very clean; the bed was huge; the buffet breakfast was brilliant and catered for every taste. The hotel was a 5 min stroll from the Ramblas and Port; with regular buses and a metro stop outside. Ended up walking everywhere as the sights are not far apart; a brilliant weekend;thanks 230643,keefnyc,11/21/2008,Modern hotel...pretty comfortable. This is a very modern and comfortable hotel with great access to public transport and airport transport. The staff is very friendly; spoke english very well; and seemed pretty helpful. My room was a King size bed; with a private bathroom; closet; safe; and fantastic air conditioning. The lighting situation was a little tricky in that you needed to use a room key to turn the lights on by sticking it in a slot by the inside of the door. That information would have been helpful had the front desk told me that right away; but after a quick trip down; they told me what to do. No harm...no foul. There is a very nice business center on the 9th floor where you can do your flight check ins; but there was no printer that I saw. The only drawback to staying at this hotel is while the location is right by the Metro; it's sort of far from lots of the attractions. Taking the metro is a must during the nighttime hours as this is not the safest city by any means. I do not recommend walking from Las Ramblas at night; unless you enjoy being propositioned multiple times by underage prostitutes or getting your passport stolen and robbed of your wallet. Both of which I saw happening firsthand.This has nothing to do with the hotel; it's the city in general. Not so safe. Once inside the hotel; all seemed safe. 230643,stevo1530,11/15/2008,Hotel Bacelona Universal pleasantly surprised Very nice clean modern hotel . Great location. Good rates. Front desk staff very freindly and helpful. Would stay there again if I'm ever back to Barcelona. 230643,aacree,11/09/2008,Great location right in front of the Metro stop Booked the hotel on Priceline.The hotel is literally in front of the Metro stop which makes it very easy to get around the city.The hotel lobby and rooms have a modern design which is pretty nice. The room was decent size and the bathroom was also nice.The staff was friendly.There are plenty of restaurants in the vicinity to grab food at. 230643,Onion2,11/08/2008,Reasonable - but horrendous beds Almost everything has been said about this hotel. The only addition I would make is that I have never stayed in any hotel where the beds were so uncomfortable. 230643,Yorkies66,10/31/2008,Fine but not four star Bathroom 230643,Gordonl,10/23/2008,Good location; clean modern hotel A pleasant; modern hotel in a good location for all the Barcelona sights and the Paula Sant Jordi. Right outside the Paral-lel Metro station if you don't want to walk.Lot's of cheap places to eat in the local area - beware that Barcelona has become a tourist trap and some places are very expensive. Lots of petty crime too; but this hotel is in no worse an area than any other.Pro's - nice clean modern rooms; cheap for the quality; free Wi-Fi; good views over the hill; good transport links.Con's - not a friendly reception; night porters don't speak much English; the pool is deceptive on the pictures - I've seen bigger Jacuzzis!Overall; a bargain quality hotel. 230643,Barbie075,10/21/2008,A great stay!!! I booked for three couples and we all thought it was a great stay. The front desk people were very helpful; pleasant and spoke English very well. The location was great for using the local metro; which we used frequently. Entrance was just outside the front door. Saved a lot of walking.Our room as very nice and all was very clean. Less crowded than the Las Ramblas area. A couple of places to get food and drinks were nearby. The breakfast was very nice and ample food for anyone. I would definitely recommend this hotel to others. 230643,hendo123,10/16/2008,Great location and good value We spent a very enjoyable 3 nights at the Barcelona Universal in September. Despite arriving at 2.30am; we had a spacious and well equipped room (not the usual shoebox you get when you arrive so late!). The staff were very friendly and helpful and the location of the hotel (directly beside Parallel metro) was outstanding whether you wanted to walk or get the metro around the city.The only slight downsides were the noise level from the main road (we were on the 2nd floor) and the buffet breakfast (not a lot left if you got there near the end of service). However I would thoroughly recommend this hotel to anyone looking for a comfortable; friendly hotel in a great location. 230643,plapin,10/16/2008,Great stay - recommended Had a pleasant stay for 4 nights in this hotel in early Oct 2008. It is highly recommended for its spacious and very clean room; convenient location (tube is just outside the hotel; waterfront and La Ramblas is in proximity) and very friendly and helpful staff. The dinner 'Buffet Grill' is at good bargain and worth trying. 230643,FrugalFly,10/13/2008,Good leisure Good location; walking distance to main areas like Ramblas; with subway stop on the corner. Large hotel in clean; safe area with lots of friendly employees. Lots of good; cheap restaurants nearby. The area appears to have a large Southern Asia population; as most of the store owners were from India or Pakistan. A nice area; and Barcelona is cheap relative to other parts of Europe. The hotel was not cheap; although we were there on a weekend. Two comfortable twin beds in a small room. Clean bathroom with amenities. Refrigerator mini-bar. In-room safe. Small tv with okay cable; maybe 20 channels. The view was of other buildings with hanging laundry. Good AC. Free wi-fi. Also; there were 2 public computers with free internet; but no printer. There was a pool on the roof; which we never saw because Barcelona is great. 230643,GlasgowWendy,10/05/2008,Can't fault the Hotel Barcelona Universal Bathroom 230643,LM79,09/28/2008,Great location and friendly staff Let鈥檚 start with the location. The hotel is beside the Paral.lel metro station. You step off the metro and (so long as you take the Sant Pau exit) the hotel is immediately on your left; a welcome air conditioned haven after the heat of the underground. Paral.lel is one stop from the bottom of the Ramblas and Port Vell; the sea front shopping and dining area. You can easily walk to the Ramblas or the sea in 15 minutes (though the metro is so easy; you might as well save your feet!) Paral.lel is also the station which takes you up Montjuc and deposits you at the cable car station up to the castle. So; location wise; this hotel is spot on. The staff are very friendly and fluent in English. The hotel itself is very clean; simple and smart. It hasn't got boutique charm or 5* opulence; but wood panelling and muted mushroom colours make the hotel feel modern and sophisticated. Our room was average size with wooden floor and a window the size of one full wall. It was lovely. The bathroom was as you'd expect - clean and well appointed. The towel rail came in very handy for drying wet clothes overnight. They provide a bathroom kit in case you forget anything 鈥?so razor; toothbrush and paste etc. However; there are supermarkets near the hotel; so you鈥檒l be able to buy anything you鈥檝e forgotten. Our only complaints about the hotel were:- The housekeeping. We found the housekeeper was a bit forgetful! - The beds. A little hard.- The water. Tap water is heavily chlorinated and not drinkable. So you need to buy bottled. (There is a 24 hour supermarket just round the corner from the hotel that sells big bottles for 0.60 euros)- No kettle in the room.But these are MINOR complaints. Overall we enjoyed our stay and would definitely go back.TIPSVEGGIE FOOD鈥?is hard to get in Barcelona. A great place that had fantastic veggie options is Rita Blue. If you leave the main Rambla on Hospital Street and walk a few hundred yards; you'll see a church set back from the road to your left; and a small square. Rita Blue is on that square; serving delicious; reasonably priced food in a colourful welcoming venue. I had hummus and vegetables to start; followed by fritters of beef tomato and feta cheese. Amazing! Plus; they do great cocktails.A NICE CUPPA TEA鈥?It can be thirsty work walking around Barcelona all day; and a cuppa at the end of it would be very welcome. If you do like your tea; make sure you take a travel kettle; an adapter plug; tea bags and buy bottled water to boil. However; there is a nice (if basic) caf茅 near the hotel that does great tea. Leave the hotel and turn left and it is (I think) the third caf茅 on the street. It looks like a greasy spoon / diner. TRAVELLING鈥?Save your feet and buy a metro ticket for the duration of your stay. Everywhere you need to see will be close to a metro stop; and it is clean; easy to navigate and feels very safe. However; there are A LOT of stairs; so it may be a problem for people with limited mobility or users of wheelchairs. MONTJUC鈥?Too much to see; too few signs. We got really lost! What looks like a five minute walk on the map took us almost an hour. We literally wasted half a day up there just trying to get around on foot. So take the tourist bus to take it all in quickly and painlessly. VISITING IN SEPTEMBER鈥?We arrived during the annual Merce festival; which meant free music concerts throughout the city; parades; street entertainment; loads of firework displays. I really recommend it! PAVEMENTS鈥?We had a lot of rain when we were in Barcelona and it was very slippy underfoot as the pavements are all smooth concrete. I took a proper tumble; so be careful! 230643,drowain,09/25/2008,Brilliant location It would have been a perfect stay in Barcelona exept that the hotel swimming pool was actually closed whilst we were staying there. Everything else about the hotel was great though.Location was fab; with a tube stop right outside the hotel; and within walking distance to the waterfront and shopping areas.Room was fairly large with a super-comfy bed. Bathroom was great too - loved the fact that the radio was tuned in so you could have a relaxing bath! Room was also spotlessly cleaned every day.Overall a great stay for our 5 day trip. 230643,copperKildare,09/24/2008,good central hotel; avoid the car park!! stayed in this hotel sept 15 to 18. we flew to girona; and drove down to hotel; 1st problem.... car park is tiny and cramped and at 22 euro a night; certainly took the shine off the cheap rates we paid for this stay (100 euro/night double room)this hotel is central; 10 min walk to las ramblas( you have got to check out the market off las ramblas.....fantastic!!!!!) i was a bit weary from other reviews tha this hotel was in a red light area.... not so. there was a peep show situated 3 blocks from the hotel; but discreet and non intrusive. we certainly did not feel unsafe in this area.staff were friendly and spoke great english. we didnt see a maid entering our room before 10am; and do not disturb signs were respected.rooms were spotless and bed huge; if a little hard. our room was at the front of the hotel on the 2nd floor. now; noise levels.... was apprehensive from other reviews that the noise would be untolerable. yes; it is noisey; but to be fair; the road the hotel is on; parallel.lel; is a 3 lane dual way; in a busy street; so noise was to be expected.we chose to eat in the cafe/bars situated beside the hotel; and the food was great and inexpensive.finally; certainly would recommend this hotel as a touring base for the city; and found it to be good value for money (car park exception); maybe not as a romantic getaway....enjoy! 230643,kelly49,09/21/2008,excellant location Could not ask for better location metro right ouitside hotel. The roof top view is breathtaking; ample deck chairs though pool is very cold. I wouldn't reccommend breakfast at 15 euros per person quality and quanity not worth the price. Several cafes outside hotel all serve great breakfasts. Hotel staff very helpful and friendly. Rooms clean and plently of space but very noisy could hear people in next room going to the toilet etc. 230643,robandemmet,09/17/2008,It was OK As the title suggests; it was OK; but just that. The hotel is rated 4-star; but as with all star-ratings; you never quite know what you're going to end up with.As locations go it is pretty good. Right next to a metro station; and only 30 mins from the airport (costing 70 cents if you get the 10-journey ticket; amazing value!) Most places are easily accessible by the metro but; as we discovered only 2 days before we left; it's better to get the bus to the beach; a number of which go from directly opposite the hotel and take about 15 mins.As hotels go it is clean and fairly smart looking; but clearly business orientated; indicated not only by the corporate feel to it; but the steep price of breakfast (17 Euro) and the lack of drinks facilities in the room; which was a shame.Our first room was a twin; at the front of the hotel. When I called down to be asked to move to a double (which was booked) there were no other rooms left; so the receptionist told us that we would be moved while we were out the following day; a minor inconvenience but acceptable. When we returned to the hotel the following day I was reprimanded by the receptionist for not clarifying my request that morning. Sadly; a case of one person saying one thing; and another doing another; an unfortuantely memorable event which could have easily been avoided.Our double room; was 2 twins pushed together. The beds were hard and uncomfortable; but thankfully our new room was at the back of the hotel; which was quieter and had better views.Housekeeping at the property is acceptable; but inconsistent. New towels one day; sometimes not the next day; bed made up one day; turned down the next. Although the bathrooms were spotless!Food Beverage at the hotel should be avoided. The breakfast buffet and other menus are uninspiring; and the bar is so lacking in atmosphere that we only dared have one drink there; and we were the only people we saw all week in there. Much more could be made of both of these outlets as there are few other nice places in the area. And a word to the wise: if any restaurant has pictures of the food outside; keep well away. It is definitely the tourist food!I suppose overall while the hotel is modern and clean; I left with a feeling that no-one was really prepared to go the extra mile for guests; there was a distinct lack of passion.We wouldn't go back there or recommend it because it simply was just average; and we found better places to stay whilst we were there.I 230643,H75,09/15/2008,Great stay! We stayed 3 nights at Barcelona Universal Hotel August 15-18 and had a great stay. The fee was 121 EUR including breakfast. This was a reasonable price considering the modern and clean room; the wonderful roof terrace with pool and sundeck; the friendly staff and the good location of the hotel. When booking the hotel we asked for a room with a view. This was already taken care of when we checked in and we got a room with a great view of Barcelona. The hotel has a good location considering distance to the very city center and the to to the metro. The nearest metro station is just outside of the hotel. Parts of the nearby neighbourhood is somewhat rough though and there is not many good restaurants close to the hotel. The Japanese restaurant next to the hotel is well worth a visit though. The staff of the hotel was very serviceminded. We asked if there was an ice machine on the hotel. Unfortunately there was not but a staff member asked if he could get us some ice to the room. A couple of minuts later he arrived with a bucket of ice without charge.The breakfast was plentiful and fresh. 230643,royalton,09/14/2008,mixed - good but would stay elsewhere next time We stayed for 3 nights early august with a one year old; so we requested a suitable room and were allocated a great sized room with a sliding door between the sofa bed/dressing area and the main bedroom. unfortunately we had no view but looked at the adjacent room on the corner of the building which therefore had 3 windows with views over the street and beyond but a) it wasn't available and b) it was smaller so we stayed put.my family tried to arrange for flowers to be delivered as it was my birthday but unfortunatley there was some confusion and the hotel did not accept the flowers as our room was booked in my partner's surname not mine. the member of staff i spoke to about it was rather abrupt and unhelpful not even apologising. Where in contrast other staff members were very helpful and when one day we told them our room hadn't been cleaned all day (on my birthday!) they offered us complimentary champagne as apology.the rooftop pool was small and crowded but nice for a quick dip or lounge if you could find a spare lounger.the location was OK anout 10-15 mins from the Ramblas but along a rather grubby street with homeless and drunks. there are definatley better locations and next time we'll be staying in port olympic area.this hotel wasn't great for children - although on request they did very quickly provide a cot and a non-slip mat for the bath; but the breakfast room had no highchairs and staff there weren't friendly or helpful.We expected a better choice and varity of breakfast foods for a 4 star. 230643,Paulgavin,09/14/2008,Lovely Hotel in a great location My girlfriend and I stayed in The Universal for three nights in the middle of August. On arriving to the hotel we noticed that the area that it is situated in looks a small bit dodgey but we soon got over that. The staff at check in were extremely friendly and helpful. No problems there.The rooms themselves were spacious enough and extremely clean with the added bonus of a comfortable bed! The only thing was that we stayed at the back end of the hotel which meant the view wasn't much to write home about; looking out at the back of the flats across the way!The hotel also has a small pool (more like an over sized bath);a solarium and a basic gym. We did'nt get the chance to use any of these amenities. On the first night it rained very heavily which forced us to stay at the hotel bar since we were dressed for the sun; this suited us because we were quite tired. The only thing we found about this was that the bar service was quite slow and infrequent.The girl kept walking away from the bar leaving people with empty glasses; this happened on a few occasions during the two hours that we stayed there. Then as soon as the clock struck 12pm the bar was closed straight away without announcing last call as if it were going to turn into a pumpkin or something!The hotels location was excellent; literally only a five minute walk from Las Ramblas. I would recommend doing the hop on hop off bus tour as we found it the best way to get around. I would also recommend going to Sitches; a small village with a beautiful beach situated just 40 minutes by train outside of Barcelona.Overall our stay in The Barcelona Universal Hotel was an extremely pleasent one! 230643,LucyFM,09/12/2008,Great Location; Nice Hotel This is a great hotel. It is right next to the metro station and a short walk from the Ramblas. The hotel is clean and pretty much has anything that one would want in a city. The gym is quite small as is the pool but i guess they serve their purpose.The area directly round the hotel isn't the best although it is easy to find a cheap breakfast on the street (much better value than the hotel).I would recommend to all groups 230643,markjacqui,09/11/2008,Very good Had three nights in this hotel after reading all the reviews and was not disapointed. got the train( renfe) from the airport to Barcelona sants.you then require another ticket for the metro and then got the metro train to paral-lel ; Station is right outside the hotel. 230643,muert,09/04/2008,Nice nice that's the view from the top of the hotel 230643,Nosus,09/04/2008,Highly recommended Excellent hotel and highly recommended. The hotel; itself is situated about a 鈧?3 taxi ride from the airport and this is the only drawback. It is located a 10 min walk from the gorgeous Port Vell and the beginning of Las Ramblas; the main tourist thoroughfare in Barcelona. The area around the hotel is quite run-down and there are many stree-side restaurants; serving 'tourist food' i.e. arroz negro and paella....avoid!!!!The rate for the centre of Barcelona was excellent and was booked through www.booking.com; and on arrival; we were up-graded to a junior suite at no extra charge. This gave us a sitting room and loads of wardrobe space (not that we needed it for 3 days!)The room was spotless and the bathroom was extremely clean with surround sound music; if you wanted it. We didn't use the pool or gym facilities so I can't comment on them and we didn't eat or drink in the hotel. There are plenty little cafes serving whatever you want; on and off Las Ramblas so when a breakfast is 鈧?7; I'd rather go out to eat than stay in and be disappointed.On the day we were leaving; we could leave our luggage in a secure room in the hotel; safe in the knowledge that it wasn't going to be stolen. The staff were extremely friendly and helpful.Barcelona would not be a city that I would be quick to return to; but if I was; I wouldn't hesitate to stay at this hotel. 230643,ALH57,09/03/2008,Great Location Just returned from Barcelona Universal having had a fantastic 5 days.Reception staff were very friendly and helpful. The room was small but clean and quiet with a safe; mini bar etc. On the down side it didn't have any external windows but on the plus side it meant it was a very quiet room which I had requested.The pool as already noted by others is small but so refreshing after a day's sightseeing and the views from the terrace are wonderful. It did get a bit crowded at the end of the day but I managed to get a deckchair each day without a problem.The hotel is literally 5 mins from Las Ramblas and has a metro station immediately outside making it easy to get to the tourist sights. However the city is compact and generally it is easy to walk everywhere. We enjoyed a leisurely stroll to the beach and the Gaudi houses.I really loved Barcelona and would definately recommend this hotel. Like any city take care with your belongings and use the safe which is free. We did meet others who had bags stolen as they got out of a taxi and there were always a few tourists in the police station around the corner. We didn't experience any problems although we noted a few shady characters on the metro but we didn't take any chances.We found the restaurants on La Ramblas are very expensive as they add a surcharge for eating outside but we managed to eat well just off La Ramblas. It is however worth paying the extra for a drink on La Ramblas just to experience the street entertainment which is very funny. 230643,mrshowtime,09/01/2008,Nice Enough - Make Sure You Use The SAFE! Nice enough hotel; clean and fairly well located. The only problem was that my partner had her necklace stollen from our room; they claimed that it was our fault because we had not put it in the safe provided! We even put the do not disturb sign on the door and they still went into the room to clean. Apparently they have to go into every room at least once a day as previously somebody died i a room and went un-noticed for 3 days. Breakfast was a dissapointment and would NOT recommend paying the 拢15 for it. The swimming pool on the roof is nice enough although very small (a lot smaller than it appears from the photos) and can get very busy as the roof terrace is quite small.Overall not a bad hotel; smart; clean and helpful staff; if you do stay here be sure to lock everything in the safe! They also have security deposit boxes which are in reception; these require 2 keys; one for you and the hotel keep the other and these are big enough for a laptop - I would recommend using them and not leaving anything lying around. Oh and there is free Wi Fi connection which is good. 230643,shelleyjoan,08/30/2008,would recommend this hotel but beware of muggers Have just returned from a wonderful 3 night stay in The Barcelona Universal. The hotel is clean; modern and the hotel staff very helpful; friendly and attentive. Well placed for sightseeing. An added bonus is the roof top pool and surrounding sunbathing area with chairs and sun lounges (towels provided). A great way to relax after a day of sightseeing. If you are at the front of the hotel it can be noisy of a night but thats to be expected its a busy place. The city is easily accessable by metro at 7.20 euros for a ticket of 10 rides which you can share out it's not by person; this includes to and from the airport. The service is fast and efficient. We did the open top bus for a day (20 euros) we did see the major sights but from a distance. Best to do your homework before you go and do your own thing.A word of warning on the first night we went local for a meal in a well lit and populated road; we were walking back when out of a side road a boy/man ran out and attempted to grab my bag. Before I went out I had shortened the strap and it was across my shoulder held tight under my arm. A struggle took place and my husband was knocked to the ground. I managed to hit the boy several times in the face while trying to hold the bag. My husband got up and came towards him with clenched fists. At this point he decided to run empty handed. The frightening thing is there were lots of people around and no one came to our assistance; it's as though it's an every day occurance; which it is; that they have become used to as part of everyday life. I went into a hotel next to were it happened and asked them to call the police. They asked if anything had been stolen when I said no they said why call the police; did I want t o spend time in the police station filling in forms. It didn't ruin our experience of the city but I wonder how much longer it can go on or to what extent before people stop going to barcelona due to the crime. People we spoke to viewed it as though you haven't experienced Barcelona unless you had been pickpocketed or mugged. 230643,Tymm,08/29/2008,Good Hotel; Bed a bit uncomfortable I'm so appreciative of other people's reviews when I'm researching a trip; so I thought I'd add my two cents about the places I've stayed. I stayed at this hotel for 2 nights after a 7 day mediterranean cruise in 2006. The hotel was only a 5-10 min cab ride from the port and the lobby was very nice. I liked that the hotel was walking distance to Las Ramblas. Maybe there are better hotels in vicinity to Las Ramblas; but I didn't mind the 10 min walk. It didn't seem that long and the weather was nice. While the neighborhood you walk through isn't perfect and pristine; it's fine; the people seem nice. I wouldn't walk alone at night myself; but that's just common sense. I was always with my husband.The room had a very nice appearance. I liked the modern decor. The bathroom was a little small; but no big deal. The worst part for me was the bed not being very comfortable; no spring to it. Our window faced the street and it was a little noisy at night; but I don't mind street noise that much; but that's just me. Overall it was a nice stay. I would stay there again IF the price was right. I think we paid 230 for 2 nights through expedia. Sorry; that's a guess though; it was a while ago. 230643,TripMember82,08/29/2008,Great value for money ! barcelona universal 230643,Whatelse76,08/28/2008,Pretty good We stayed here 2 nights and was pretty satisfied with the Hotel. Clean and service oriented staff. The metro stop Paral'lel was 50 meters from the hotel. I could not recomend the breakfast at 15 euros. 230643,axheart,08/21/2008,Great Choice Very nice hotel; with pleasent location. Also very helpfull and frindly staff. Only poor this is that soundproofing is really bad; but that was no problem for me... 230643,Tami8,08/14/2008,Good Location 'Casa Mila' roof chimneys! 230643,olant,08/14/2008,Affordable and comfortable I stayed at the Universal for eight nights at the end of July . I stayed with a friend in a double room. We payed 鈧?00 each per night; which is cheap considering the standard of the hotel.The hotel is situated at the Parallel street; and has a subway stop right next to the entrace; which made getting around town a breeze - La Sagrada Familia is a five minutes subway ride away; and La Rambla is within walking distance.The room was spacious; with comfortable beds. It featured a minibar; tv; and all the essensial stuff. Nothing special in particular; just what you'd expect. The room was thoroughly cleaned every day.But what really makes this hotel stand out is the roof - where you'll find a swimming pool and a sunbathing deck! Perfect if you don't feel like going to the beach.Also; inside the hotel you get _free_ wifi access; which is a rarity these days. There's also a basic gym on the roof; and two computers available on the 9th floor where you can surf the internet - also for free.The receptionists and the concergie were friendly; helpful and most important: they spoke English fluently. All in all; the Universal hotel was a great place to stay; and if you're looking for a classy hotel in Barcelona at a reasonable rate; this is the place. 230643,esstee238,08/05/2008,Love the Hotel; give Barcelona a miss We stayed here for five nights in early July. We'd booked a double room but they didn't have one when we arrived. We had to change rooms the next day; which was a little frustrating. Overall we had no problems with the hotel; the rooms were very nice; the staff were helpful and spoke excellent English and the breakfasts were more than adequate. The hotel is right next to the metro station but it is only a five minute walk to La Rambla. We enjoyed Barcelona; especially the Gaudi; BUT we had a bag stolen whilst sat in the Parc de la Ciutadella. Whilst reporting this at the police station we met another couple who had their bag taken in exactly the same place. We passed this police station every day and it was amazing how many tourists were in there; at all times of the day - there is definitely a crime wave going on. If you do go; and we won't be going back; please be very careful. We were luckly and didn't lose any valuables but the other couple lost everything. And we were very careful; they are just extremely clever - we were distracted for no more than 10 seconds! 230643,wellsa,07/22/2008,Overall; a great place to stay We stayed here for two nights; either side of one night in Perpignan; and were overall very satisfied with the place.The price (EU.101) per night was excellent value for money; compared with many equivalent hotels. The staff were helpful and friendly; the rooms and bathrooms were clean well maintained and it was in short walking distance to Las Ramblas and the main tourist drag.(Limited) Parking is available underneath the hotel. It's a very inconspicuous entrance so don't miss it (like we did...) or you'll end up doing a big loop (like we did...) Parking costs about EU. 21 per night; which is a bit steep but not unexpected; and you will need to check availability first.The view from our first room was ok; 6th floor view onto the main street below. The second room at the back of the hotel was not so good; a decent sized balcony but looking straight into the backs of residential apartments. As we were on a four man boys weekend away; such things didn't really matter; but if I were to have gone with my wife and son; I would probably have asked if another room was available.The swimming pool on the roof is a gem. Only small; but a good place to chill out; and the views of Barcelona are fantastic. We didn't sample the breakfast; so can't comment on the food.Over; I would recommend this as a place to stay if visiting this great city. 230643,travelguyandgirl26,07/14/2008,Very nice hotel; decent location My husband and I stayed at the Barcelona Universal Hotel for 3 nights in July. We thought the hotel is great overall.. VERY nice rooms; very spacious (which is pretty surprising; since its Europe). Bathroom was clean. The location was ok; there's a metro station right outside the hotel which proved to be very convenient. The hotel is about a 10 minute walk to La Rambla; but the side roads which you have to take are a little dirty; smelly; and dodgy.. so we took the metro instead. It's just 2 stops away; and the Catalunya Plaza is also on the same metro line. This area has lots of restaurants and shops. Information center was also here (La Rambla). The people at the front desk were not very friendly.. but we noticed this throughout our trip in Spain. We reached the hotel early (around 1030) but were asked to wait until 330 for a room. They let us leave our luggage at the hotel though; until our room was ready. They have a basic gym and a pool; though the pool is extremely small. Free internet facility too; which is normally not occupied. Breakfast was included in our package; and we thought it was pretty good.The hotel is good overall; and we would definitely recommend it! 230643,LEANNIEFFF,06/30/2008,FANTASTIC HOTEL This is an excellent hotel just what we wanted for our trip to Barcelona.The staff were lovely and extremely helpful. We arrived very late on our first night and were hungry and even though room service had ended ten minutes prior they still did us some food. That set the tone for the entire stay.The room was huge for a central hotel; it was impeccibly clean; particularly the bathroom; which; as frequent travellers know; can often be a source of dirt and disappointment!The communal area on the roof was great. It was small around the pool but you can get steps up to a high solarium area which was equally as good for sunbathing.Overall an incredibly well kept hotel which for 拢90 a night is amazing value.Just have to tell you as well - just down the road from the hotel on a road called Margrite there is an amazing little Italian restaurant called Bella Napoli. I know you dont go to Spain to eat Italian but this place really deserved a mention! Fantastic food; hillariously entertaining staff and cheap too (about 拢50 for wine and three courses!).Enjoy your stay at the Universal because it really is a lovely place! 230643,OxfordJillI,06/28/2008,Nice rooms but poor soundproofing OK; the rooms were nice; and the staff were very professional; BUT for two nights in a row I hardly slept. I could hear everything; including the lift; the people above me walking around in their room; the drunks coming in late; the partying continuing in rooms further down the corridor; the other guests coming out to complain etc. Only go there if you want to party late and sleep late; or if you're deaf. JillOxford; UK 230643,doktordod,06/27/2008,Excellent hotel An excellent hotel; near the heart of Barcelona; with very good service. I found a very big room; with excellent furniture. I would like to suggest it to all travellers in Barcelona 230643,Nicki5,06/24/2008,Great Location Stayed at the Barcelona Universal Hotel for 3 nights on a trip with my mom and sister. Great for the price as got a good deal with Lastminute.com. We were given rooms next to each other on the 7th floor; didnt have any problems with noise but this is a city. Rooms were very clean; well equiped. We didnt eat or drink in the hotel. The bars and local cafes near the hotel offered great value for money and good for watching the world go by and were well used by local people. I would not recommend walking down Sant Pau as a link to La Rambla. The part near the hotel is fine; the bakery loveley but half way down you are in what appeared to be the red light area. Walk down Nou de la Rambla instead. Hotel is in a great location for exploring barcelona; a metro station outside the front door and approx 20 minute walk up to the Place de espayne; 10 minutes to La Rambla and 15 minutes to the port. 230643,Swirli,06/17/2008,Great value; accommodations; service and location! A view from one of the decks 230643,Veronlc,06/11/2008,Great Hotel After booking this hotel on lastminute.com and getting a great deal as it was one of their 'Secret Hotels' I had grave concerns due to some of the ridiculous reviews that it had been given. The hotel itself is in an excellent location; the metro is located virtually on the doorstep. The metro system is great for travelling around town and should you choose to walk la Rambla is a few minutes away. We were upgraded to a suite; there are only 3 in the hotel; unsure why seems we had paid such a low price - guess we just got lucky! The hotel has a small pool which is great for taking a dip; and the views are spectacular; although can get a bit windy up there! The buffet breakfast was great value for money. The overall appearence of the hotel was clean and the staff friendly.Dont believe the hype!; we travelled around Barcelona and took the usual safety precuations; just use your head its a city after all with all the usual pickpockets; beggars etc. We were on our guard due to all the reports back home about pickpocketing ; mugging etc!! You just have to be cautious at all times. Sure parts of the town are probably undesirable at night but just use your noddle and dont let this ruin a great city break - hope you enjoy The Universal as much as we did!! 230643,CarmeloMalta,06/09/2008,Marvellous stay Hotel Was marvellous and made our stay in Barcellona more pleasant. When we asked for the room to be changed cause outer rooms are more nosy this was done immediately. Breakfast was excellant and the staff were helpful and we had no troubled to communicate in english. I would suggest it to anyone and if i'll return to Barcellona i would go there again. 230643,Dave007,06/09/2008,Very good hotel both.... This is a modern hotel very clean and tidy with helpful staff. The rooms were very satisfactory nothing I could complain about. The Hotel is well located. The subway is all but a step away from the main reception and we could get about the city very easily. The harbour is about a 10 minute walk; for some good restaurants and walking at night was as safe as any other city.The only disappointing aspect was the noisy street; but this didn't prevent sleep or cause distraction. 230643,Letustrade,06/06/2008,Excellent modern hotel in an excellent location Hotel turns out to be just as all the previous reviews have said - the goods and the bads. Good location close to but far enough from busy tourist areas; subway station right at door; good restaurants/cafes nearby; noisy main street; modern room and lobby; competitive rates compared with other hotels - good value for money.A laundry shop in the backlane of the hotel washes a bag of your clothes for 10 Euros that opens 9-1 and 4-8. I suspect the hotel itself sends its washings to the shop too - don't quote me on that :) 230643,Mousers,06/03/2008,Meet expectation; good location; nice size room. A view from the roof top 230643,Daize32,05/21/2008,Excellent Hotel Choice Excellent hotel; very close to Les Ramblas and cruise pier. Rooms were spacious and very clean. Staff were very accomodating and helpful; even suggesting attractions to visit during our stay; May 6th to May 9th; 2008. Excellent breakfast spots next door to the hotel. 230643,NorthWalian24,05/19/2008,Brilliant hotel Our stay at this hotel was really enjoyable for several reasons. It was well located - with the Metro stop being right outside the main entrance. This usually meant you could get to any of the major attractions within 10 minutes. The Metro in Barcelona is superb; and very reasonably priced. It also meant that if you decide to get the airport bus into Barcelona; the Universal is only two stops from your drop off point.The staff at the hotel were helpful and always polite. They were happy to speak English despite our best efforts to converse in Spanish. The breakfast is quite expensive; so make sure you check to see whether you have already paid for this. It was approximately 21Euros for breakfast; but I much preferred to go to a local cafe ion the morning for a coffee and croissant for 2 Euros.The pool on the roof is very relaxing; and has nice views.Basically; if you want to enjoy yourself in this great city; then the Universal will make you feel completely relaxed and at ease. Highly recommended. 230643,GeoffandLil,05/17/2008,Universal in May Excellent location-Paral-lel metro station just outside the hotel- giving easy access to all points of interest in Barcelona.Ramblas and Gotic area an easy ten minute walk.Business Hotel with modern stylish rooms - very clean. Views to the front are of the main road; rooms to the rear - would not have a decent view below the eighth floor; but its not claiming to be a hotel with fantastic views. Rooms have safe and minibar.Staff efficient and English speaking (plus other languages)Roof top pool and deck well designed with loungers and towels. Mini gym also on rooftop.Top Tips:Buy a T10 Metro ticket - giving ten trips anywhere in zone one at a much reduced rate. Metro is easy to navigate.The Aerobus from the Airport to the centre of Barcelona -good value at four euros - and runs every 8 minutes.Excellent authentic local bar - ''Confiture' is an old converted sweet shop (not trendy) turn right out of the hotel then you can see it immediately you turn into St Pau.Pizza restaurant - wood burning ovens 'Caleuche' about two hundred metres down St Pau on the left.Very peaceful open air 'cafe d'estiu'- hidden away in placa de sant lu; near the Fredric Mares textile museum. 230643,KatyLocks,05/16/2008,Very happy with the Barcelona Universal Hotel I booked two nights in Barcelona for my partners birthday. As it was a present i wanted to stay somewhere nice; and i was really pleased with my choice. The hotel was clean and modern. It was very central; with a tube station on the door step . Our room was an excellent size and the hotel food was nice. The only negative i can give is that the hotel was on a busy main road; and could be noisey at night. 230643,Archmac,04/27/2008,A non-smoking hotel in Spain that actually IS non-smoking! This was the best hotel of our two-week trip to Spain. The staff was extraordinarily helpful; the room layout and cleanliness were perfect; and they strictly enforce their non-smoking policy. This was the only hotel that had enough deskspace for a computer; and actually provided enough outlets too (we stayed at two new hotels and one older one...I can understand the old hotel being short on outlets; but there is no reason for our room at the Paseo del Arte in Madrid to only have one free outlet). This hotel also defintely had the best rooftop pool and 'solarium' (open area for sunbathing); with killer views.My only wish would be that it were in closer walking distance to Passeig de Gracia and Las Ramblas; but; with a subway stop just outside the door; and a 10-use subway pass that only costs 10 Euros (and two people can use the same pass one after the other); this wasn't a problem. It was also reasonably close to my new favorite restaurant in Barcelona; Sesamo...organic / vegetarian; but you'll never miss the meat.Breakfast is included; they start serving at 7am (for all of us jet-lagged tourists); and this hotel easily had the tastiest and most varied breakfast of all the hotels we stayed at. 230643,Ems80,04/20/2008,Nice Hotel Stayed here with my husband for four nights just before Easter. Staff were friendly at check-in; room was spacious and nicely decorated. Location is great - only about 10-15 mins walk from La Ramblas although the street that the hotel is located on isn't one of the nicest and I wouldn't want to be out too late there on my own.All in all; a pleasant stay. If you are a light sleeper; request a room at the back of the hotel as the hotel is situated on quite a busy street and it can get noisy. 230643,VuvsEl,04/17/2008,universal hotel "great" we stayed at the Universal this month (April) and were delighted with it; the location was great; the rooms are lovely and modern; extremely clean; and comfortable. The amenieties at the hotel are also a bonus; the rooftop area gives stunning views over the city; and although we didnt use the pool and gym; they looked great.. The only down side to our break was the sound of ambulance/police sirens at ALL times of the night ; continuously waking us up; but to be fair that is not the hotels fault.. A great place to stay; with polite helpful staff; and the only place ive ever talked on the phone while sitting on the toilet. 230643,Tinkerbell23Fife,04/14/2008,beauliful hotel; great location the bathroom 230643,Katen2k2,04/06/2008,Awesome Hotel; Pleasant Stay! We stayed for 3 nights in this hotel and it was a great experience. The Parallel metro stop is in front of the hotel and connects you to anywhere in the city. 10 minutes walk to Ras Ramblas which is good; because you really do not want to stay close to the crowded Ramlas street. There is a small bakery just round the corner when you turn right into the next street behind the hotel. Very good pastries and also a supermarket next to it which we found to be very handy. The ATM machine is across the main street; if you ask the people in the lobby they will let you know. The rooms were clean and pretty good size by European standards. The staff were very nice; most of them very a bit more friendly than others :) Overall we really enjoyed our stay in this hotel and we will definitely go back if we ever go back to Spain. Just a reminder: watch you bags and belongings in Spain any where. My backpack with all of my travel documents and camera was stolen right at the security gate at the airport. The police didn't make any effort to find it either...very sad. 230643,candpCT,03/30/2008,Excellent Bathroom right 230643,coagie,03/10/2008,fantastic hotel and location We stayed at Barcelona Universal on 6 March for 3 nites. It was fantastic. We booked a double room thro Travel Republic and we were given one of the suites (including jacuzzi) on the top floor - what a bonus. The hotel is on a main road but we had no problems with noise as we were located at rear of hotel. We had huge balcony which overlooked Barcelona. There is a tube station just outside hotel and it is a 10/15 minute walk to La Ramblas. We ate at several of the cafes for breakfast which were fine and reasonably priced. Hotel staff were friendly and very efficient and the suite we were given was very clean and modern. The only downside being there was no tea/coffee facility in room and the bar in hotel closed at 11pm (a bit early) but apart from this we had a fantastic stay and would definately recommend the hotel - we would go back. 230643,Aviator26,03/07/2008,great deal; great hotel; great location Very nice four-star hotel only a few blocks from the popular Las Ramblas road. Friendly courteous staff; all English speaking. Room and bathroom were huge by European standards. Had Sky satellite televsion. A bit noisy if you have a street-side room; but with the windows closed the noise is well insulated. Very close to subway stop. A great choice at any price; but was an especially good value with the rate we got. HIGHLY RECOMMENDED. 230643,lougire,02/29/2008,Location Great! Experience Fantastic. What a great hotel! The staff were excellent; very helpful. They knew they're city and enough english to direct us were we needed to go. The hotel is located just five minutes from the Columbus statue which is a great hub to catch transportation to any part of the city.The roof top wadding pool and excercise room are small but we spent most of our time exploring the city. The rooms are spacious and clean. Everything was very modern and I would stay there again anytime I'm in Barcelona. 230643,emma123London,02/25/2008,Do Not Waste Your Money I am amazed that this hotel has a four star rating. It lacks everthing that a four star hotel should have. The pool is very small and the gymnasium should not be a feature. The noise of traffic is unbearable as it is located on a busy road. There is a very small bar in the reception; but there is no bar staff and if you want a drink the porter has to fetch someone from the restaurant upstairs. The rooms are very small; but clean I have to say. The most dissapointing thing was the staff. Every member of staff was rude and unhelpful. One example; was when we asked for toothpaste which is a little sachet provided at the beginning of the stay. Our request was refused and there was nowhere local to find toothpaste. Were were also charged 鈧?3 for car parking in possible the tightest car park in the world!! 230643,worldismyoyster82,02/24/2008,Perfect!!- Great location in beautiful Barcelona. Rooftop pool 230643,CorkAnon,02/19/2008,Great hotel; great location This hotel is very central; very easy to find from the airport with a metro stop just outside the door just a couple of minutes walk from Las Ramblas. We had a lovely big comfortable room bathroom. The staff were helpful friendly; we didn't eat in the hotel as there are so many places close by. I would highly recommend this hotel as a great place to stay. Barcelona is a super city; well worth a visit. 230643,tdown,02/12/2008,Very Pleasant; Very Clean Hotel I enjoyed a lovely pleasant stay for 3 nights mid-week at the Hotel Barcelona Universal. The two issues I had most concerns about before travelling was cleanliness and security but I have to say I would definately stay at the Universal again - the cleanliness was top notch and there was a safe in the room (no ridiculous extra charge either).Regarding Barcelona in general; we had heard a lot about pick-pockets etc but while I am certainly not naive; I didn't encounter or see anything of this sort. Having said keep a good grasp on your belonging at all times. 230643,CitrusZest,02/10/2008,Nice enough hotel - Barcelona was very very disapointing The hotel reception staff were great; very welcoming and helpful and the rooms and the hotel are nice enough.It did get very noisy in the rooms at night though as our room was situated facing a main road and ambulances went up and down all night every night making it hard to sleep.The hotel bar was just a waste of space with no bar staff ever on it; no draught beers and they had even ran out of vodka when we asked so we could not sit and have a drink before bed.As for Barcelona itself it was a massive let down and I really can't see what all the fuss is about. It is overly expensive unless you stay off the main strip and you really need prior knowledge of the good spots to avoid being ripped of (charged 鈧?8 for two poor breakfasts and another 鈧?8 for two large beers on las ramblas - go slightly off the strip however into a square and there are one or two great restaurants and pubs selling top food and drink for cheap)It is very run down in places and from the hotel you have to walk down 'prostitute street' to get to the main strip. Also the main smell in and around las ramblas and most of where we went in Barcelona is of the sewers.We have been to many places and barcelona is the one place we will be happy never to return too. 230643,Shoegal79,02/03/2008,Nice hotel; Barcelona itself a BIG let down! Nice hotel; recently renovated; but very pricey drinks in the bar; breakfast/food mini bar (I had to pay 拢7 for 3 little bottles of coke out of the mini bar!!) - the rooms themselves are lovely although very noisy; according to the room info their all soundproofed but they can't be if I could hear the people next door using the toilet! The cleaners are very persistant banging on the doors in the morning and despite the do not disturb sign went in and cleaned my room; with the do not disturb sign thrown on the floor when I got back. It would have been nice if they were more courtious about not disturbing people and shouting down the corridors to one another at only 9am in the morning when people have had late nights and/or are trying to get showered to go out.I have to say; apart from the Gaudi interest I really dont see what the appeal is about Barcelona - we were stared at constantly all weekend; the locals were very rude; there were prostitutes at night lingering the streets in intimidating groups; lots of homeless; pick pocketers (a man in our hotel had 拢300 stolen from his pocket on La Ramblas); the locals forced us into the road off the small pavements because they weren't prepared to compromise or give way and it was VERY expensive and I had 2 men approach me within a five minute period the first one running his fingers down my bare arms and making suggestive comments; when told to leave me alone I was greeted with a mouthful of english swear words; the second one just a few minutes later aimed straight for me trying to kiss me and touch me - both of these men were dirty; unkept; dodgy and very frightening and the unsafe feeling I got stayed with me all weekend. I smiled at everybody I made eye contact with in the streets and not one person smiled back; I met some American girls who said they had been told there was times in the day which are sociably acceptable to look at them and make eye contact; whether or not this is correct I'm not sure but I definately felt like we weren't welcome.There was old women begging everywhere for money and even whilst trying to get money out of the ATM in the bank opposite the hotel there was homeless people sleeping on the floor.The only good thing I have to say is about the Gaudi church which is still being completed; it was lovely; however; I wouldn't recommend Barcelona as a place to anyone and I would NEVER step foot back in this city! I've done some travelling in my lifetime but this has got to be the worst place I have ever been by far! Luckily I was my girly friends and we all made the most of it and really enjoyed each others company; but had I have been on my own there I would have been petrified. 230643,urmajesty,01/31/2008,fantastic location! Hotel at a great location; about 10 min. walk to La Ramblas; or to the other side which is Colon (columbus tower). Subway station just outside; close to La Caixa(bank) for foreign curency exchange; never go to las Ramblas; rates are low. Rooms are clean; beds are a bit small; 2 twin beds. Refrigerator in room; wireless internet service in room is FREE! Just ask for an access code. Staff are helpful when asked. Dinner buffet cost 18 euros; additional 4 euros if you like meat(steak; etc) very pricy. Breakfast if not part of your hotel price is 29 euros for 2. Coffee shops; and pharmacy nearby. Safe place to walk late at night. Check-in time at 3pm; they can store your luggage upon arrival in a safe place if room not ready and you are ready to explore Barcelona. Hotel close to all touristy spots. 230643,colin7629,01/08/2008,Loved it! From the fabulous hotel lobby to the roof top pool this hotel is pure class. Loved it and loved that it was a bit away from las ramblas. Only about a 10 minute walk down some residential streets but the walk was fantastic. Subway was literally outside the door and took you wherever you wanted within minutes and very reasonable. Was very easy to use as well. Hotel staff were fantastic; rooms were spacious and clean and extras were reasonably priced. Barcelona itself was brilliant; would thoroughly recommend teh city and will be back again soon. 230643,Labellestar,01/06/2008,Lock Up Your Valuables! Hotel was OK but noisy traffic all night.Be sure to LOCK UP your stuff!!!I lost a nice pair of earrings tucked down into the bottom of my makeup bag.The management was not helpful. 230643,moopie1,12/19/2007,Comfortable; modern decor; nice place Nice hotel. Room was very comfortable and modern; and good-sized as well. Staff was friendly. Within walking distance of Las Ramblas. Overall; a very pleasant experience. 230643,RShimizu,12/14/2007,Pleased with Barcelona Universal We stayed here late November 2007 for 4 nights. Overall; the accommodations were good. The hotel is located literally right in front on the Metro stop Paral.lel so getting around and navigating Barcelona was super simple and convenient. The hotel itself is in an area called El Raval and there are convenient quick stop restaurants around the hotel. There is a charming churros stand near the hotel where we had the BEST churros filled with dulce de leche. Also; Las Ramblas is actually walking distance from the hotel so that was great as well. As far as the room goes; it was clean with modern; minimalist decor and a comfy bed. I found the bathroom to be a bit outdated (florescent lights; ew!) but clean nonetheless. I would definitely recommend this hotel for someone looking for affordable; modern; functional; and clean accommodations. 230643,pkd100,12/14/2007,Great value for money - Go for it!!! We have just returned from a 2 nights stay at this hotel. We carefully reviewed other users' opinions on this hotel in TripAdvisor and booked directly through the hotel's website. Booking directly is easy and we got instant confirmation.The hotel is right in front of the Metro station (Paral.lel); 10 minutes walk to Las Ramblas and Barri Gotic. Their normal check-in time is 3 PM and we arrived at 11 AM. They asked us to wait till 2 PM b'coz our room was not ready then. They offered to keep our luggage in their cloak room (they gave a receipt of this; so pretty reliable). Staff were courteous and helpful.The hotel has a swimming pool in the terrace; the views of the city from the terrace are good.Rooms were clean; spacious; comfortable and had a safe. The rooms facing the main road were slightly noisy if you were to keep the windows open; but the heavy curtains are easily able to stop those noise from being a nuisance. Moreover; the rooms are air-conditioned; so you don't need to open the windows. The bathroom was clean and big.There was NO tea/coffee making provisions in the room. For a supposedly 4-star hotel; I thought this is a basic must-have in rooms. The minibar was stocked with a variety of snacks; but it was very expensive.The hotel is 10 minutes walk from Las Ramblas; the main touristy place of Barcelona. However; it is in one of the not-so-good areas of the city. The hotel's surroundings do not portray the best things about Barcelona. The road from the hotel to Las Ramblas is slightly deserted and not very comfortable to walk by after 11 PM. However; we did not find any issues although we used to walk through these areas to the hotel by 10 PM. The thing to remember is; just be careful of your belongings and people / things around you and you will be fine.The hotel sells tickets for external service providers as well which is very helpful. We booked our tickets for a Flamenco show through the Front Desk in the hotel. They also gave us a city map which was very useful to explore the city.The hotel certainly is value for money. The surprise element is; the VAT amount was not indicated in the room's price in the hotel's website; but it didn't pose any issues as such. They do accept Credit Cards.There are 4 computers for free internet access; useful to check things at the last minute.Overall; a great hotel if you are visiting Barcelona. We'll definitely stay here again. 230643,snug22,11/25/2007,Clean and spacious; good location and friendly staff. Strongly recommended I just came back from Barcelona trip and had stayed at Hotel Barcelona Universal for 2 nights. It is located at Av. del Paral.lel; strategic location to explore Barcelona. Near to most of the attraction in Barcelona from the Port Vell (Old Port); Villa Olimpic; to La Rambla and many more.The Paral.lel Metro station just in front of the hotel; thus it is so convenience.The room was spacious and clean; and there is safe in the room. The staffs are nice and friendly and we were given the city map upon check-in which was very useful for us to explore the city.Will stay at this hotel again. 230643,report88,11/02/2007,Good hotel Mother Theresa of Calcutta feeding station between the hotel the ramblas 230643,crooky65,10/31/2007,Comfy rooms Busy road early morning 230643,justanothaday,10/22/2007,Thoroughly recommend this hotel. Stayed in this hotel for three nights in early October 07.Was very impressed; very clean and tidy. Nice rooms which were cleaned daily. The hotel offered a good breakfast with lots of variety. Good location; metro stop (Parallel) right outside and only two stops from Catalunya! A short walk to Las Ramblas. Lots of bars/restaurants nearby to get a drink or something to eat. Yes the area is slightly run down; I'd say the hotel is the best looking building on that part of the street! Don't let that put you off though; myself and my boyfriend didn't have any trouble in the area or anything. Overall; great hotel. Would definitely go again if I was heading to Barcelona! I recommend it.:) 230643,rmtkol,10/21/2007,Great break Returned 20th Oct from 5 night stay and would recommend this hotel. Hotel booked from reading other reviews and wasn't disappointed. Very clean; excellent service from all staff. Metro is right outside hotel but Ramblas only a 10 minute walk anyway. Area is a little run down; but ok; plenty of bars and cafe restaurants very closeby for cheap snack and a drink - hotel bar has little atmosphere although service good - hence using bars for night cap or late afternoon drink having walked all day; before returning to hotel. Breakfast was good with plenty of choice of fruit drinks; cereals; bacon; sausage; egg etc; as well as rolls; yogurt; cold meats; fruit; cakes and bread. Used hotel restaurant one night; food was excellent. 230643,Katesmcl,10/08/2007,Great hotel both for location and comfort Stayed in the hotel for 4 nights in October. Room and bathroom was spacious and clean. Room was cleaned daily and any bathroom items used replaced. Breakfast was good with a variety of foods available. Gym was not up to much; but then again depends on why you are visiting the hotel!! Nice sun terrace with a smallish poolon the roof with impressive views over the city. As had read reviews about the noise and view being blocked requested a room with a view on a higher floor. Was on floor 8 with a view over towards the center of the town; could also see the outline of the Sagrada Familia; did not hear any street noise as was at back of hotel. Location could not have been better. 5-10 mins walk into the heart of La Rambla and to the port. Metro stop right outside the hotel and only a few stops to sants station where you can transfer for the airport train. Overall very impressed with the hotel and would stay here again. 230643,jtmr,09/27/2007,Don't Give This Hotel a Second Look Hotel is not what you expect for a 4 star hotel. If you stay in other 4 star hotels in the UK; America; or other places in Europe; I would expect certain items as Tea/Coffee in your room. The only freebie you got was internet access and a safeWe arrived as a party of 8 on Monday 17th September; and left on Saturday 22nd September. On arrival hotel looked OK but the area is very run down; dirty and very noisy. Yes I agree with others that it's location is great for Las Rambla and the Metro; but I guarantee there are better hotels in a more suitable area than this oneThe room I stayed in was fine; can't complain too much about it; but 2 of our 3 other rooms had hardly any/no view (except a brick wall); again not great considering the amount of money you spend for a 4 star hotel roomOn Tuesday night; the toilet continually dripped water into the toilet bowl; told reception the next morning and they said it would be dealt with. Great I thought. Was out until early evening; came back to room and the room was left open. Totally amazed; so much for security. Luckily nothing was taken; informed reception and they were very apologetic. We got a bottle of Champagne on the house; but only because I asked for something from the hotelThe worst was yet to come though. In our party we had 2 special birthdays; 40 and 16. We decided to stay in the hotel for a celebratory evening meal on the Friday -the night before we left. What a mistake!!! The service was dire; food average; the chips were cold. When the champagne was delivered; it was not put into an ice bucket; and not even poured by the waitress/waiters. This I hope does not sound snobby in any form; as you get this sort of service in standard restaurants. I asked for the air conditioning to be switched on and the smell from it was vile. It smelt like urine; and these fumes were blowing onto the salad buffet bar. My clothes; by the end of the night; smelt very badly; imagine what the food was likeAs it was 2 birthday celebrations; we got the hotel to bring out a cake with some candles. They did so; we then asked for a knife to cut the cake. A butcher's carving knife was brought out; and only when I was about to cut the cake; it was noticed; by one of our party; that the knife had blood all over it. It was absolutely disgusting; I could not believe my eyes. Reception was immediately informed; and again were very apologetic; kept the knife for evidence to inform the hotel manager the next morning. We were given some extra champagne as a sorry; along with a large apple pie. After seeing what their utensils look like; did they think we would eat it?To make matters worse; when I returned to my room; I met 2 other guests who had eaten out and had had a great meal. I told them about the night's events; and they were told by the man on reception not to eat at the hotel and to definitely eat out - says it all doesn't it?So the following morning; I expected to see the hotel manager; but he was not due in; even though I was told he was going to be. Instead we saw the duty manager; who again was very apologetic. We did not pay for the meal; our drinks or any of the champagne. I asked the hotel to write to me via e-mail but nothing is yet to arrive. I will be sending this report direct to the hotel as I thought I at least deserved a response from the hotel; but then again; do they care?Would I go back?? Most definitely not. Would I recommend it; again most definitely not. If you want to eat food that is been cut with cross contaminated utensils; then go to this hotel. But if their own staff state not to eat their food; then trust me - Don'tDon't get me wrong; the room was very clean; most of the staff were helpful; especially Veronica; but certain members were very snooty and were quite unhelpfulSo; not a great review for the hotel; I agree; but I believe in honesty. Be very aware and careful where you go 230643,dotAberdeen,09/25/2007,great hotel this a fantastic central hotel.breakfast was great.rooms spotless.our only complaint was that the traffic could be a bit noisy at night as the hotel is on a main road.we would return.a 5 min walk took us on to la ramblas.also a metro right outside the door.taxi from airport 20 euros. 230643,abdeslem1,09/25/2007,great we had five days break in this 4star hotel;the hotel was placed near the heart of barcelona we would highly recomend you look at this as your first choice stop.the staff and the facilities were perfect .can hardly wait to come again a s we surely will. J Hall 230643,MapChic,09/25/2007,Great location! The Barcelona Universal Hotel is a great choice for a visit to Barcelona . . . the metro is close and it is an easy walk to the Las Ramblas and Barri Gotic areas. We are unsure how to describe the neighborhood . . . it is not quaint; but it is safe and convenient. Staff members were friendly and helpful; and the free computer with internet access was quite a plus for us. 230643,poochy76,09/24/2007,OK Hotel - (My Mum loved it) I booked this hotel through Lastminute.com as one of their Top Secret hotels to get a better rate. Booked a standard Twin/Double. On arrival at the hotel I was disappointed by the location as the road seemed quite run down. The reception was pleasant even though the guy on the front desk was a little snooty (but I came across a few snooty people on my short visit to Barcelona - is this just my bad luck?). Anyway; being a 4 star hotel I expected a reasonably nice room but it was quite small and reminded me of Travel Inn room - cheap duvet; cheap furniture. The whole feel of the room was a disappointment as it felt very worn out and bland. The location was also a let down for me as the streets we had to walk down to get to the tourist areas were very smelly and quite seedy. It takes around 15 mins to get to Las Ramblas. There is a tube stop close by though. The buffet breakfast was nice. There was a small unused heated pool on the roof - which is worth the visit for a panoramic view of the city. After a long day sightseeing we didn't want to have to walk miles looking for a nice restaurant so asked the front desk (which has always worked out well for me on previous holidays) - they recommened the L'Amphere - which was a 10 minute walk away. It turned out to be a 20 minute brisk walk uphill - further along the less than picturesque Avenue Parallel. I'm ashamed to say but once we got to the restaurant it was a huge let down (I had asked for a nice restaurant with good food) - we didn't stay long enough to order food as the place was a dump! We ended up going to Basilica which we passed on our way. This was a beautiful place with great decor and food and was unbelievably half the price! Maybe the receptionists brother owns L'amphere? Who knows!! But generally the hotel is ok - no major gripes - a clean bed to rest your head - my parents and my boyfriend all thought it was good - but I want the hotel to just as much part of the whole experience - a little luxury and comfort away from home - unfortunately The Barcelona Universal is just OK. 230643,eFord,09/19/2007,Bag a Bargin ! We enjoyed the hotel and had a big room for the 3 of us (daughter aged 3); plus a small room for my parents. After lots of communcication with the hotel they upgraded the room from a standard as we required a bed. Be carefull as they try and supply a cot for children under 3. The rooms are clean and beds are comftable. The bathroom is also a 4* standard; I liked the extras that were free; toothpaste; shoe cleaner ETC and towels where changed daily with a towel rail. The bar is useless and we didn't use the restraunt (many choices in the area). We also used the metro and found it easy to commute around with our daughter. The roof top pool was a disapointment as it was smaller than a toddler pool at our local pool (very very small); lucky if you can do a single stroke. We booked 2 rooms on the website for 3 nights for 640EUR. But when checking out they tried to charge 640EUR for each room until luckily I always carry my confirmations and proved otherwise. 230643,anna32Greece,09/12/2007,a central hotel with access to the best of Barcelona placa de Spagna 230643,GlitterQueen,09/10/2007,Great hotel in good location This hotel was in a great location for one that is not on Las Ramblas. A 5 minute walk took you to the Port area or Las Ramblas but for travel round the city the underground train station is at the front door of the hotel- you couldn't get any closer. The rooms were well appointed- nothing luxurious but pleasant if slighly small. The breakfast was very good- I would recommend you book this at time of booking hotel room as works out cheaper and it was a cooked breakfast with eggs; bacon; cereal; fruit; fruit juice; toast; tea; coffee; buns etc. Small pool on roof- more of a plunge pool but sunbathing area as well with small gym- I loved it as you had great views over city and nice to relax and cool down - no its not big but ideal for a city hotel. Lots of nice restaurants in Barcelona- I recommend going just of Las Ramblas for great value and go to the Fairy Bar at the bottom of Las Ramblas beside the wax museum just for the novelty factor. We took the tourist bus round the city and although I would never normally do anything so tacky it was a great idea as limited walking- we got to see al the sights and you can hop on and off as you want- top tip don't board in Place Catalyna as its so busy- we boarded at the Port area- means you get to sit upstairs which is a must. I would definately stay in this hotel again as its a great location and good value for money in Barcelona where many hotels are overpriced and not great. 230643,Stewartytosh,08/22/2007,Can't complain about this place.... Stayed Monday to Friday last week and thoroughly enjoyed both the hotel Barcelona. Hotel facilities are very good; lovely rooms; good breakfast; staff were very pleasant and helpful to us.I can certainly recommend this hotel. Go to 'El Glop' in for a lovely meal. 230643,JungleBoogie,07/13/2007,Comfortable and great location We have just returned from a long weekend at the Barcelona Universal. We found the hotel to meet all our requirements - the beds and pillows were very comfy and the bathroom was lovely. We were on the fourth floor at the back of the hotel which was very quiet.The pool was small with very few sunbeds but we managed to find some floor space to lie on which was ok for a quick half hour rest after a hectic day of siteseeing.This hotel is very conveiently located next to a metro station which we used several times. Its only a 10 minuted walk onto las ramblas and about 20 minuted to the port.We never dined at the hotel but this suited us fine since there were plenty of cafes/bars outside for breakfast; lunch and evening meals.All in all i would recommend this hotel for its comfort and location - staff were not the most helpful but this seems to be the case in large hotels! 230643,LfbFrance,07/10/2007,wouldn't come back My husband and I were first glad to arrive at this hotel. Nice location; nice rooms; nice staff. But unfortunately we asked a staff to recommend a good restaurant nearby since it was our first time to Barcelona (or Spain); and we actually dined there. That meal changed our view of the hotel completely. Should've known better when he actually had business cards of that restaurant to give to customers.When we arrived; we noticed that none of the customers(actually only two other tables) were local people (bad sign) 'cause they not only don't look like locals; but nobody was speaking Spanish. We guessed that they were all hotel guests like us.The food was OK. Not the typical Spanish dishes we expected; just steak and fish that you get at any chain restaurant. What was outrageous was the bill. It came to almost 100 euros. We live in Paris(where living costs are usually higher than spain); with 100 euros two people can have a very pleasant meal in a decent restaurant. Plus; on the bill; a liter of sangria was 20+ euros! (as we later found out; you can get the most expensive sangria for 12/liter). Plus; as bread is free and always served at french restaurants; when the bread was served without us asking; we ate it. Then they charged us for that! Water too.All in all; we totally felt we got ripped off. 230643,grommy2,07/04/2007,clean and comfortable we thought this hotel was very good; close to all amenities; though it is in a little seedy area we had no problem at all; the pool is small but the sunbeds and chairs on the decking are very comfortable; and a good view; breakfast is continental style ; everything there you would want; it could pay you to bring your own teabags though; never had evening meal; there is a little road noise; but if you are higher than 2 floor or at the rear it is no problem; especially after a couple of drinks on the ramblas; will go back again 230643,Kateguide,06/17/2007,Great value; great location We stayed at this hotel for a girls weekend; there were 7 of us in 4 rooms. The hotel was in a great location; only 10 minutes walk to La Rambla and the harbour. The rooms were clean; Our room faced the main road but noise wasn't a problem. The pool on the roof is more of a plunge pool; however; it was still nice to have a dip after a hard day's sight seeing; the views up there are also pretty good. The staff were helpful and particularly good at getting taxis.We got a good deal that didn't include breafast; this wasn't a problem for us as we weren't getting up early and there were plenty of local cafes offering good food at keen prices.The only bad thing I can remember was that there were no tea coffee facilities in the room; other than that it was good. 230643,pandette,06/16/2007,Very unhelpful and unfriendly staff Hotel although in an excellent location was full of very unfriendly and unhelpful staff. it was my wife's 50th birthday which we did state before arriving and there was not even a glass of wine waiting for her when we checked in. Incidently if you like to have a view change your room if they give you 615 it has no natural light if you open the window it goes directly on to a brick wall;As said before location right on top of the station 10 mins walk to Las Ramblas and very friendly staff either in cafe opposite or the one with blue seat covers if you turn left outside the hotel Great comfortable base if you want to explore the city - but not if you like the staff to be warm and friendly 230643,cla114,06/13/2007,Nice location at decent price; but you can find better value in Barcelona The hotel is in a good location (near all the main attractions and near the underground) but the area is not great and the rooms are just ok. Considering that in Barcelona you can find very stilish hotels at good prices I think this is not the best value hotel. Hotel Jazz or Hotel Soho are more stylish; albeit a bit more expensive. Nothing bad about this hotel but the room furniture is very ordinary; and very much like a NH hotel; which is a more downmarket spanish chain. I think NN hotels are supposed to be more upmarket and more stylish; so this one is a bit of a disappointment in this sense. However personnel was very nice and the location is good; my complaints relate only to the furniture. 230643,ALTESSE,06/11/2007,4* ??? This is a reasonable hotel with a few flaws and most definetly be a 4*..Bar had no beer only wine and closed at 11pmSwimming pool is absolutly tiny.and although close to everything the area is less appealing than other parts of town 230643,Suzie81,06/10/2007,Lovely Hotel!!! This hotel proved to be fantastic for my boyfriend and I; we stayed here for 4 nights at end of May.The breakfast was lovely; had everything inc bacon ;eggs; muffins; fresh fruit ;cereal etc and you can get it right up until 11am - good for the day you need a lie in!Our room was very spacious with a lovely bathroom and fresh towels and linen every day! There is a metro station right outside the hotel door which was very handy as its the best way to get around the gorgeous city!I would very much recommend this hotel and def stay here again! 230643,Corneliadieandere,05/30/2007,Unwilling Management We spent a nice time in barcelona. My husband; my two taughters (12 and 14 years) and our little son (baby). The hotel is nice but there is a lot of traffic noice also during the night. So you must keep the windows closed. The hotel bar is realy bad - sorry for that. The hotel offers a good continental breakfast.. If you make an online reservation; it is impossible to mention that you travel with children. So an adults room price will be charged for them; if they stay in a seperat room. Neither the hotel staff nor the manager was willed to change the fee to a children rate; only the baby is free of charge. That is realy a shame for a hotel with four stars.That's the way a satisfied guest leaves the hotel angry and dissatisfied. 230643,Tommytours,05/28/2007,A great weekend We were ten friends (boys) that were on our yearly Christmas-travel. And this year it was Barcelona鈥檚 time!Through a local travel agency; and a look on Trip Advisor; we ended up with the Universal hotel. And we did not regret this afterwards.The rooms were spacious; and we all got separate beds like we booked ahead.The location was perfect when we should go out. Even for shopping and nightlife. 230643,adamneil,05/24/2007,Great base to explore and get a tan! Just back from 4 nights at the Barcelona Universal Hotel. My wife and I visited Barcelona for a few days to explore Barcelona for the first time. Before booking I had read a lot of the reviews posted here.We were in a 4th floor room at the front of the hotel. Before travelling I had tried to get us moved to the back where it would be quieter; but the hotel was fully booked with conference delegates. There was a bit more noise than we would have liked from the traffic and the seemingly endless sirens from emergency vehicles; but both of us are heavy sleepers and this didn't cause us any problems; nor did we experience any problems with noise from within the hotel; although some rooms are located next to the restaurant and the lift shafts and would probably have been noisier.Our room was a typical good business class standard; although tea and coffee facilities were a miss; the mini bar fridge was very useful; we were not discouraged from using it to store our own bottles. The real plus for us was the roof top terrace. After a morning and afternoon of exploring it was great to get back to the hotel to go out and lie in the sun for an hour or two and read a book and lap up the rays before getting ready to go out for dinner.The area around the hotel is not the greatest; a lot of dodgy looking folks hanging around and the ladies of the night were around; although this is really confined to one street between Paral lel and Las Ramblas. However; we made sure that we didn't walk through the streets between Las Ramblas and Paral lel after dark; we used the metro at night. Despite the issues mentioned above; the area around the hotel seems to be undergoing some redevelopment and in the future I think it will improve as the location is really very very good in terms of locality near to the main tourist areas of Las Ramblas; the Marina; the Metro system; etc; etc. Never tried the restaurant in the hotel or the restaurants near by so can't comment on them too much. Breakfast in the hotel was included in our package and was fine; but not worth paying for if not included. No problems with staff; polite and reserved in the main. Ordered a taxi no problem when checking out for getting back to the airport. Room cleaned to a good standard every day and do not disturb signs fully observed.This hotel certainly added to the quality of our trip and I would certainly recommend it to other travellers. 230643,irishgirl84,05/21/2007,Great location We are just back from a short stay in this hotel and it was lovely. It is very well located and within easy reach of everywhere. We were on the 9th floor with an inward view room which was good because there was no noise but bad if you crave natural light! We did not know what the weather was like outside until we went out!!!! HOWEVER; the hotel was spotlessly clean and the staff nice. The room was very big and loads of room for us and our 6 month old. Would recommend it but ask for a room with natural light! 230643,bilyclub,05/20/2007,Good Value For The $$$$ roof view 230643,ChelseaGatineau,05/08/2007,would not stay there again This hotel has a fantastic location being near Las Ramblas but for a new modern hotel; it is extremely noisy. The rooms are very nice but with hardwood floors; you can hear people walking in the rooms above. The walls must be paper thin; because you can hear people in other rooms talking and we were right beside the elevator and it never stopped - right through the night; that elevator kept going. We put out the do not disturb sign on our door in order to have a well deserved nap in the afternoon but that did not stop the cleaners; while vacuming the hallway; of hitting our door and the walls 4-5 times while cleaning (this happened on both days we were at the hotel). Also; on the morning we left; the hotel staff would not order us a taxi for the airport until after we had checked out. This delayed us by 15 min and it was not appreciated. 230643,mbyrnefire,04/28/2007,liked this hotel My wife I stayed there 4/16/07 for 4 nights; as did our son and daughter-in-law. Good location; wonderful views from the 10th floor deck. We ended up with a huge handicapped access room. Quiet as long as you keep the window closed. Lovely little pool on the 10th floor deck. Breakfast the usual buffet. Staff very helpful; fluent English. 230643,Bunpo,04/28/2007,Location; Location As all the other reviews have advised; the best thing about this hotel is the location. It is beside Paral-lel Metro station and is only 2 stops from La Rambla (Liceu station). We bought a 3 day pass for approx EUR 13 and had unlimited travel around the city for the period.The hotel is very clean and modern but rooms on the street are noisy from 6am onwards with morning traffic (request a room at the back). Reception staff were efficient and courteous.Do not eat on La Rambla as it is very expensive and you will find nicer; less expensive restaurants on the streets leading off here. Have breakfast on the 7-8th floor of El Cortes Ingles glass fronted restaurant to have an excellent view over Placa de Catalunya. Take the cable car from the Port and Montjuic and have a drink at the bar at the top and you will have panoramic views over the city. 230643,kirsty10rob,04/04/2007,Excellent hotel in perfect location Hotel was in perfect location; right next to metro (which takes you everywhere and every 3 mins or so) and walking distance from La Rambla and basically everywhere else. Room was very clean and modern; a little nosy but not so much that you couldnt sleep. Would definately recommend it and will definately be going back. 230643,gazinwigan,04/03/2007,Excellent Hotel; In An Excellent Location!!! Just got back from 5nights at the barcelona Universal Hotel. hotel is in a perfect location; the staff are english speaking and very helpful with anything you require. the room was very nice; if looking for a bad point i would say that the view from the room could have been better as it overlooked flats at the back of the hotel; but this didnt bother us in the slightest. there are 2 computers with free internet access; or you can plug in your laptop in the room for free access.we only tried the food in the hotel once for an evening meal during our stay; and the food was excellent; although i wouldnt bother having a tea or coffee; as they are served in a cup a similar size to a shot glass and can be drunk with one sip.Overall this hotel is excellent and i would recommend to anyone!! however; we found the general spanish people as a whole to be very ignorant and they think nothing of pushing you aside or cutting into queue's. also be vey wary of some games where you have to find a ball under match boxes or flower sellers on la ramblas as they are gypsies creating a distraction and will pick your pockets in seconds!!!!! 230643,AFMalahide,03/27/2007,Centrally loacated; clean; easy and good quality staff Barcelona Universal is a reasonable four star hotel located close to Las Rambla; the harbour and pretty much anywhere else you want to go; due to the metro station outside the door.I can't really fault the hotel; except perhaps the price; given the fact that I booked three months in advance. That said; hotel prices are nuts in Europe anyway.Its on a busy road; but despite this it retains a quiet internal atmosphere. I was given a room to the front on the third floor. Clean; well presented but lacks facilities such as trouser press; tea/coffee making materials and also a lack of information regarding internet access (in my opinion; it should be in your face; i.e. a little card or similar near the phone ports etc) and hotel facilities. The pack was presented in a clear plastic container on the desk which I was not too impressed with. I'm used to leather bound etc. I think that makes life easier. I've stayed in four stars all over europe and parts of the world and its fairly standard.All that said; I would recommend the Universal to any would be visitor. Also; its about 500 metres to Las Ramblas from the hotel. Exit left and take the next turn left. Overt your eyes from the establishment on the corner.... its very out of place; also; if you are interested; Grease is playing across the road!!!? 230643,Splodge2,03/26/2007,Perfect Location with modern decor + Free Fast in-room Internet! Bedroom View 230643,aoifembg,03/10/2007,Hotel fine; city not so good!! im a junior travel agent so i did alot of research into my trip to Barcelona and the hotel i would stay in. the hotel Barcelona Universal was good; clean and nice. but only good; i did have a few issues with it; i asked for a room away from the front of the hotel to be away from the noise of the road but we ended up with an internal room; which when stayin for five nights in a four star i didnt find acceptable; i hate internal rooms and frankly having to wake up to look into other peoples rooms wasnt worth the money (which we did pay alot!!) when doing my research; the hotel i really wanted to stay in was the tryp apolo but reviews said it was in a very dangerous area so i chose not to. but to my surprise when i got to barcelona it was located right across the road from the barcelona universal! i do have to admit the area around the hotel did look quiet dodgy but we're were fine at all times. my only advice to give you about the hotel is to order the steak VERY WELL DONE (i ordered mine medium and it was still raw on the inside) and to request by email to the hotel 2 wks before going a room WITH A VIEW!! the shopping is AMAZING in Barcelona but its just as expensive as Irish shops. If i was going away for 5-7nights again i would definitly prefer a resort but Barcelona would still be nice for a short 2-3 night break! 230643,simpsonic80,03/04/2007,would not stay again Great position next to metro station and hotel is very clean. However requested a quiet room; we were above the noisy resturant; could hear the lift going up and down all hours; and the rooms dont seem to be sound proofed; could hear every word they said in the room above. One evening at 7.30pm we were disturbed by drilling and banging!. There was a window but no light or view as it looked into an internal area.The swimming pool was taken at a very good angle; you honestly wouldnt get more than 6 people in there and could not do lengths. The gym was also disappointing consisting of only 3 machines.Overall very disappointing for a 4* hotel. 230643,lucytyrone,01/29/2007,excellent place this was an excellent hotel; its located directly outside a sub station so you are able to get the sub to where ever you are heading. the rooms are really clean with a mini bar which is always handy. however there is no tea / coffee making facilities in the room which is probably its main drawback. Be aware of the cafateria which is located about 2min walk from the hotel on the same side; its a bit different being set down a chocolate bun for breakfast. 230643,hariathan,01/23/2007,Excellent location-really 4* hotel room2 230643,OPolo,01/21/2007,Nice clean hotel Booked this hotel for a getaway city-trip with my wife.Modern new hotels. Staff was Ok; but nothing more than that.Impeccable clean room. Everything quite new. No problems whatsoever. Breakfast OK too.Very well situated near metro; and within walking distance (10') from Ramblas. This hotel offers all the modern comfort any reasonable traveller cal expect. Good value for money. 230643,Drin,01/17/2007,Great Hotel; Excellent Location Myself my friend stayed in the Barcelona Universal Hotel in Jan 07. The hotel is located just off La Ramblas and in the other direction is the Port area; both are approx. 5 - 10 minutes walk. Our hotel room was a good size; the photos on the internet are very accurate. The bathroom was marble and had an excellent array of complimentary toiletries. Our room was cleaned daily; with fresh towels supplied daily. Our packaged included breakfast; which was one of the best we had both come accross. It included; tea/coffee; array of juices; selection of cold and hot meats; pastries; selection of fruit and cereals; cheeses; breads; etc. and even cakes!!! Hotel staff were friendly and had excellent english. The hotel is in a great location. Barcelona is not a city you can walk completely and I would recommend a tour bus whcih costs just 鈧?4 for two days; which is a jump on jump off operation. Barcelona Universal Hotel is within walking distance of nice restaurants and shops and the beach. Barcelona is a good choice for a weekend break or a summer sun holiday for those who want more than just the beach/swimming pool. I would highly recommend the Barcelona Universal Hotel. Be careful of scam artists and pick pockets though. We were fortunate not to have any problems but many of the spanish locals warned us when in shops/restaurants so obviously this is a problem. The Rival area of Barcelona is a little bit seedy but appears to be under rejuvenation. The Barcelona Universal Hotel does boarder this area (Le Rival) but I would not let this turn you off. 230643,jake1964,12/31/2006,Clean; good location; good selection at breakfast. Great location; very central. Walked to port area easily; las ramblas etc only 10 mins walk.Hotel clean; efficient; great selection at breakfast.ask for a quiet room; outlook poor but is quiet !! and worth it if you like your sleep.Only reservation is they do not provide tea and coffee making facilities in room. This was a fairly disappointing factor for two tea loving folk particularly last thing at night.Barcelona itself was lovely and we did not experience any unpleasant incidents; people were friendly; food good; weather particularly kind; efficient transport systems; and of course the sights were best part.hope to return and probably would not hesitate to book at this hotel but hope they review the tea making situation. 230643,lz0,12/04/2006,Great hotel. Backyard 230643,Marklar1980,11/28/2006,Great value; great hotel and great location Our room 230643,Babyjan,11/27/2006,Handy; Although I'm not mad about Spanish Food Was happy enough with hotel; although was really not in the hotel for much of my time in Barcelona. Really immaculate in terms of cleanliness. Would have to say that bed was OK but back was sore in the morning time after nights sleep. So; really I am only giving it a 3 out of 5 due to bed and lack of time spent there. If you want a good location; no problems with this hotel. Warm and clean; which are very good and important. 230643,mickeyco,11/13/2006,excellent hotel Stayed at the Universal for four nights in Nov in adjoining rooms with my wife; daughter; son in law and 7 month old grand-daughter. The Hotel is in a good location just a stroll from the sea front and a similar distance from the Ramblas.Rooms are a good size; more like a US hotel .with my daughter's room very spacious and including a comfortable sofa which I guess converts to an additional bed for 3 or 4 person occupancy.Comfortable beds; excellent array of free toiletries; TV with SKY news and plenty cupboard space - regretably no tea or coffee making facilities!Weather was great fot the time of year -Tee shirt during the day and Polo shirt at night - could not understand why the locals had sweaters or jackets!!Highly reccommend both this Hotel and Barcelona for a short break. 230643,Algarvean,11/02/2006,Great Hotel Great hotel; well located; just a short walk to Las Ramblas and the metro stops right outside.Typical modern clean hotel.Breakfast was not included in the rate that we booked and expensive at around 13 euros. Much better options available at the local cafes directly outside the hotel. Secure parking available. 230643,simong1,11/01/2006,Good value hotel in good location Just spent a long weekend staying at the Barcelona Universal. Rooms are clean and modern; with laminated wood floors. Decent bathroom. Our room was at the back of the hotel; and so was nice and quiet. I think the rooms are the front are a little noisier; but our friends did not find this a problem. Good location; 10 minutes walk from Las Ramblas and near a metro station. Did not eat at the hotel; so cannot comment on food. Cafe nearby for breakfast. Staff were friendly and courteous. Barcelona is a great destination for a weekend break. Was nervous about the street crime beforehand but the weekend passed without incident. I think you just need to be sensible; particularly around the crowded central areas. 230643,FionaMartin,10/28/2006,Brilliant place to stay We stayed here from 09th oct for 3 nights and we loved this hotel. It was clean bright and modern. We had a very quick hassle free check - in. We requested a second floor room which we got and we received a large room on the back of the hotel with a patio area and a nice size bathroom. It wasnt over looking any fantastic views (the backs of peoples houses) but it did provide an extra area for you to relax after a long day of sightseeing to have a few drinks. I think the second floor is the only floor that has these patios. The room was also very quiet and we slept sound we had no noise issues whatsoever. It is situated in a busy area and there is a certain street off it that are a bit dodgy at night but it never bothered us and once you have your wits about you your fine.When we needed directions to shopping areas and restaurants the check in staff were very efficient and friendly. The hotel was situated in a perfect location with just a 15 minute walk from las ramblas. The only method of transport has to be the metro we got a 10 trip pass which cost just 6euro each and this did us for most of out trips. But we also took the bus tour and this brought you to all the main tourist attractions. (18 euro for one day and 22 euro for 2 days)We found Barcelona to be a charming city with so much to see and do. In order to see most attractions you would need at least a4 /5 days trip. The shops are fantastic with all your local high street shops!!!Main areas of attraction for us were La Sagrada Familia; New Camp Stadium and Olympic Village (the views up there are amazing). Make sure you have a few words of spanish for ordering food it will make it so much easier!!Will definately come back again for shopping; atmosphere and to visit the places we didnt get to. We would definately stay in the Universal again and would recommend it to friends. 230643,dutch123,10/25/2006,A fantastic weekend My husband and I stayed at the Universal for 2 nights as an anniversary celebration. We informed the hotel of this and were given the most fabulous suite; 2 bathrooms; jacuzzi; champange; which we thought was lovely.The hotel is spotless (and I am very fussy). In fact Barcelona as a city is spotlessly clean. The hotel is very modern and the staff were very helpful with suggestions as to where to eat.I wouldn't hesitate to recommend this hotel and would love to return both to it and to Barcelona again. 230643,susannk,10/15/2006,missing possessions I stayed at the Barcelona Universal Hotel for a girls weekend and chose this hotel based on reviews I had read on Tripadvisor. I agree it is in a central location and we had easy access and transport to all of the sites. The hotel is clean with well furnished rooms with a good selection of toiletries in the large bathroom. Unfortunately ;a handbag I bought whilst there went missing from my room. I reported it to the reception but they emailed me on returning home and just stated that the maid did not remember seeing it. I received no apology and would suggest that you use the safes in the rooms and put out of site any purchases you make.In the hotels favour ;however; my daughter in the next room had a pair of pyjamas go missing. These were found in the laundry and returned by post a week later. 230643,Jerseymick,10/11/2006,Excellent Location We stayed here for 3 nights for our anniversary I have been booking hotels directly of the internat for the past 10 years and contacting the hotel directly and with a bit of research you can pick the right hotel and save a little money. But one thing to watch for when you do this is they nearly always give you a room next to the lift shaft or right at the end of the corridor next to a staircase and the Universal are no exception. After asking for a room switch that evening we was eventually moved to a quiter room away from the noisy lift shaft the next day. The Hotel in general is in a good location with a tube station directly outside and the room service and bar service was fine. Rooms are modern and spacious with a good sizes shower. 230643,HRM30,10/03/2006,Fine for business - not for pleasure Stayed here for a long weekend in July. The hotel is a generic business hotel but is let down by disinterested and dismissive staff ;(our electronic room key failed to work every time we returned to the hotel and the hotel staff appeared extremely disgruntled at being put out by having to deal with this); and a misleading photograph of the swimming pool (actually the size of a large jacuzzi). 230643,DJ,10/01/2006,Excellent choice We (4 adults) stayed here for a week in September and found the hotel and area to be quite nice. The hotel is new; well designed; staffed by friendly and competent employees; and had no hidden agenda whatsoever. The rooms are modern and comfortable; the pool is small; but the view is great. The restaurant is okay; never charged us for coffee in the morning and the bar brought us ice every evening for our private happy hours.The one negative thing about the hotel isn't the hotel itself; but is related to the rude groups who use Barcelona as party central. These thugs think that returning to the hotel at 2 or 4 in the morning and slamming doors and shouting in the halls is fun; well; not for those of use who have meetings in the mornings. Grow up or stay at a youth hostel!About the area. I've read many reviews that call the neighborhood around the hotel dodgy or unsafe or run down. My opinion is that the neighborhood is pretty middle class. I saw a lot of families at all hours; lots of young kids; lots of immigrants; a few prostitutes; and a large number of Moroccan and Pakistani men trying to earn a living. We didn't walk around too much after midnight; so I can't say if it's safe late at night; but no part of the city is 100% safe late at night. Again; my opinon of the neighborhood is that it is similar to the East Village in NY; Roma Termini; etc. nothing completely unsafe; but not Soho and not Piazza di Spagna. Don't be afraid of the people; they are just trying to get by. 230643,Jenjess,09/29/2006,Great hotel;but Hotel Barcelona UniversalStayed in the Hotel Barcelona on 22 September for three nights with three friends. A ladies weekend to Barcelona. On arrival at hotel we had a quick check in and were very please with our rooms which were spotless with loads of little extras in the bathroom. No tea and coffee making facilities in the room which I read in another review so I took a travel kettle. Only let down of this hotel was the Breakfast which we had paid extra for and it was absolutely terrible kept running out of food eg bacon then when you had your bacon there鈥檇 be no eggs there. Did tell the staff who but they would go off and do another three jobs before going back to the kitchen. Caf茅 next door to hotel right as you go out of the door served a lovely looking English Breakfast which we saw on our last day after we鈥檇 had another awful breakfast time at hotel. Myself and a friend stayed in a smoking room Room 401 this room had a window but no views only looking out to other windows in a square. Our friends in a Non smoking room Room 217 had a larger room and a large sun terrace but were overlooked by local residents but ok for a late night drink. There were excellent views from the roof top pool area. If you fancied a swim hotel towels were provide by each sun lounger. Beware when you check out that your bill will have VAT added on to it. When in your room you can check your bill on the TV but it does not tell you about the VAT so had a bit of a shock when they give us the bill.Must give a mention of the Queen Vic pub on the way down to the Las Ramblas very friendly atmosphere. Beware on the Ramblas 39 euros for 4 sangrias. Had an excellent Spanish tapas at Mickeys on the Ramblas my first try at tapas not cheap 110 euros for four of us including drinks but excellent.Overall the only complaint we had of the hotel was the breakfast or should I say the lack of it.Would stay at the Barcelona Universal again but would not pay extra for the breakfast would go to the caf茅 next door.Belinda; Tina; Maria Rachel 230643,Scot32,09/25/2006,Great time in Barcelona My mum and I stayed at the Barcelona Universal Hotel earlier this month for 5 nights. The hotel was very nice; our room was modern and clean with a large bathroom. The extras provided in the bathroom; toothbrush; shoe shine; etc were useful. The in-room electronic safe deposit box was a great addition and meant our valuables were safe every day. We had breakfast included so we enjoyed a nice continental breakfast each day; although the 鈧?3.50 it would have cost otherwise was a bit expensive. The staff at reception were helpful and gave us directions to the Ramblas and advice on walking in the area. They also cashed our Euro travellers cheques which was great as nowhere in Barcelona would take them; we had expected a big city like that to have taken them as cash as is done in the USA.I had some concerns about the area after reading other reviews but he had no problems at all. The street that we used to get to the Ramblas wasn't that nice but we walked down it at approx 10.30pm one night and no-one bothered us.We would recommend the La Quinze Nits restaurant in Placa Reial for a cheap; high quality meal; but be prepared to queue for at least 30 minutes to get in at night. Two 3 course meals with wine and juice was around 拢25 and the food was delicious. Another nice place to eat was Cafe Moka on the Ramblas; very nice tapas! Do not bother using La Poma restaurant which is attached to the Hotel Royal on the the Ramblas. The food is overpriced and we had bread and olives dumped on our table with no chance to refuse them. Even though they were clearly untouched we had 鈧? added to our bill for them; we spoke to the manager and after some disagreement with us he eventually removed it from the bill; we did not leave a tip!We used the Metro a lot towards the end of our trip; a day ticket was 鈧? and when you're getting tired walking around it's very convenient to just jump on a train. Most of the main attractions have a Metro stop beside them but the open top tour bus was also a great way to see the city from above ground. We really enjoyed the fountain show just off Placa Espanya; it was very busy and a great atmosphere. 230643,Bill05,09/22/2006,Recommended Nice hotel; prompt and polite service; very well suited for business travellers. Free internet access both Wired and WIFI;which is usually offered at a surcharge in european hotels at the moment. The rooms are nicely furnished; the view is less than spectacular though; when you have a room at the back of the hotel. The breakfast buffet is truly very nice; everything you expect + quiches; pies; assorted meat; baked mushrooms. The rooftop pool is tiny; maybe 5 meters across; whoever took the website picture; is a master of perspective ;-). It's located about 1 km walking distance from the Barcelona WTC; and slightly less than that from the Ramblas. 230643,sairbear77,08/24/2006,Universal was FAB! We had a 6 night stay in Barcelona for our 1st wedding anniversary and it was fantastic. Barcelona itself is a great city with so much to see and do; but tiring ourselves out all day we were glad to have such a comfortable place to come back to.The people were absolutely lovely and couldnt have done more for us. I advised them of our anniversary when we booked and we received complimentary champagne on arrival which was heavenly once we got to sit and relax. We had some hassles with one of our credit cards and they were a great help to us. Always smiling and wanting to help.The rooms where lovely and clean and spacious enough to sleep or just sit and relax in. The bathroom has everything you need and it was great to be in a place where they think of giving you things like make up remover; shavers and shaving cream and toohbrush and toothpaste. The mini bar is fully stocked but there werent any tea and coffee making facilities and by about day 3 i was hanging for a cup of tea!Down the road are a few adult places so perhaps not a place for a family; although there were a few when we were there and they werent bothered about them.Dont opt for the breakfast as you can get just as good for much cheaper. However ;if you decied to pop in one morning at least you have the option instead of beng locked into it. Its a buffet so you can fill yourself up with as much as you like and there is a great range of things to choose from; but i still dont think 13 Euros worth.....maybe a man could pack a bit more away!The roof top pool is small and tends to feel quite crowded around it however you can cool off and go up another flight of stairs to the solarium if you want to get away from the folk around the pool. Most people forget its there. The beach in Barcelona is disappointing so we were quite happy to have somewhere to go to cool off after exploring during the day. But as it is a small pool this isnt the type of hotel you would choose if you wanted to lay around the pool all day.If you get the metro (the paral-ell stop is right out the front door of the hotel...very handy) up to where the cable car is; on the walk down to it you will pass the public pool and this was the location for the diving and some swimming during the olympics. There is a small entry charge but it will give you so much space to swim about and no crowds; because everyone else is packed onto that awful beach. You also get amazing views of the city from there so take a camera!We had a wonderful steak dinner in the restaurant and if it fits in your budget you should give it a go; but again there are plenty of great places within short walking distances from the hotel. If you do go to Las Ramblas head off the main street for food and drinks as the price will drop dramatically. A 40 Euro bill for 2 sandwiches and 2 beers or a 50 Euro bill for 4 people tapas dinner and drinks; and there are some lovely places just off the beaten track. Also if you fancy a good old burger head straight to the Hard Rock Cafe; not too badly priced and servings so big you will only need a main!!This hotel is in a brilliant location; about a 15-20 min taxi from the airport (15-20 euros); has a metro stop right at its door and you have a lovely stroll down to las rambas. I would definetly return. 230643,Bongolina,08/08/2006,Great Location; Fab Views and Friendly Service! As a lastminute holiday we decided to go to Barcelona/Sitges for a six day holiday. We stayed at the Universal for the whole time. The rooms are quite large and incredibly clean. We particularly liked the fact that the bathroom had shavers; toothbrushes; shower cap; make-up remover; shoe polish etc provided. The pool on the rooftop is small but relaxing and the views breathtaking. The gym has the basic cardio equipment; but had no air conditioning nor was it equipped with a fan. Hence; it proved to be a very hot work out. The breakfast was okay. The service overall was fine; but we did find the service somewhat inconsistent or shall I say forgetful. The wake up call we requested was not followed through; the room service we tried to cancel; was not cancelled and arrived to our room. They informed us that they would return our call to confrim cancellation and never did. Other reccommendations: La Confitteria- A nearby bar which is great for a drink. Traditional looking and the bar staff speak English and always willing to give advice on where to go etc. Noti Restaurant. The food and service absolutely divine. Over 100 Euros for two persons. The best meal we had in Barcelona. A definite hot spot ----go on a Thursday/Friday. Buddha Bar- Fab on a Tuesday. Great music. Ensure to trendify though! We noticed a few people being rejected at the door. CDLC night club by Port Olimpic. A great place for a boogie in very stylish surroundings.Visit Sitges Beach; which is thirty minutes away by train. The restaurants are wonderful and the beach clean and just beautiful. Tone up on that belly before going though; I have never seen so many buff bodies eeeek! 230643,Gotham1,07/02/2006,Great hotel We just returned from a family vacation in Spain. This is a pretty nice hotel and we enjoyed our stay here. The rooms are contemporary modern well appointed. The beds are a bit firm for me the pillows a bit flat; but we found that true in other Spain hotels. The baths are well stocked; except for kleenex; towells are big and soft. The pool is small cold only open until 8. There isn't alot of deck area or chairs around the pool; but towells are provided and it makes for some nice relaxing after a long day of walking; if you can find a seat. The location is great. It is on a main street and easy acces to taxis and a metro stop in front of hotel. The staff seem to speak some english and are helpful for the most part. We did have trouble getting change one day and were told they couldn't give us change for a 10 euro. Skip the breakfast. It is 13 euro and not very extensive from an American point of veiw for a buffet. You can walk down the street and find a few places on the same block that serve breakfast for around 9 euro. If you are staying with kids; be forewarned that there is a sex shop down the street and a burlesque shop around the corner on the street to Las Rambles. Also; a street off of the street to Las Rambles is a hooker street. We were traveling with teenage boys; so it wasn't a problem for us. If you have to do laundry; there is a laundry on the block behind the hotel and one down the street to Las Rambles. Get there early; all the kids staying in hostals show up mid morning to do there laundry while they eat their breakfast of beer and sandwiches. There was also a problem with our reservation. I had reserved through Secrotel site online and the rate was different than the one the hotel had. They attributed it to the exchange rate; but I'm not sure. Try to make your reservation directly with the hotel. Our stay there was pleasant Barcelona is a great place to see. Two good places to eat are La Galina down by the peir; pricey; but good; and The Attic on Las Rambles; gourmet food at a reasonable price. Don't miss the cathedral; La Sagrada Familia; parq Guell; MNAC; Montjuic (castle and Olympic area); Picasso museum; Tibidabo mountain; and the beach. The beach is crowded; topless; and water is cold with a lot of debris; but why go all the way there and not go to the beach. 230643,thisdogibites,06/20/2006,Beautiful Hotel... Great Trip We stayed at the Barcelona Universal in June 2006 to celebrate my husband's birthday. Our room was lovely; clean and really well presented. The buffet breakfast was great with a good choice and clean restaurant. The room service was good value too. The roof top pool is lovely and gives great views of the city.The hotel is easily accessible with a metro station right outside the front door (Paral Lel). The metro gives you access to all the usual tourist haunts in the city. It is only a five - ten minute walk to Las Rambla.Overall; we would highly recommend this hotel and would definitely stay again. 230643,ATripAdvisorMember,05/31/2006,Excellent hotel to see Barcelona Short 20 Euro cab ride from the airport; Barcelona Universal is situated right in front of underground metro station. Roof top pool is nice plus; and would recommend the breakfast buffet which is convient and priced right. Very clean; helpful staff; great facility and service. Subway up parallel to the fountains and art museum (must see); or down to the harbor (15 minute walk). Actual beach is about 30 minute walk; but main tourist gathering is Las Ramblas. Big street with vendors; restaurants (would not eat on this street) and street performers. Hit the market on Las Ramblas; see a bull fight at Toro Monumental (easy metro ride). And would recommend Fat Tire Bicycle Tour (they have a web-site); which provide 4 hour riding tour of the city with the major sites; great history; and nice lunch stop on the beach. Would visit Barcelona again; and if I did would stay at Barcelona Universal. 230643,wellyboot,05/30/2006,First class hotel in a great location The hotel lobby area 230643,UKGIRL25,05/29/2006,Excellent location We have just returned from 4 days staying at the Universal Barcelona for my 30th Birthday...and i have to say we had a wonderfull time!Few little hints and tips to hopefully help your trip alongHOTELThe Hotel was very clean and comfortable. It is very much a business hotel and does'nt have very much character about it; but your not there for the hotel.Check in was very smooth...we were allocated a room on the fith floor ..but when we got there it had two single beds pushed together! I wasnt completly happy about this and we asked to move. Within 5 mins they had us and our luggage moved to a room out the back on the fourth floor; which was absolutly perfect. Good sized room and very clean. On our 3rd day we woke up and the bathroom lights were not working; so we called down and someone came to look within 2 mins. They could not fix the problem and told us we would have to move...which was a bit of a pain!!!!!! Anyhow; new room (suite) on the seventh floor at the front of the building; bit bigger with a sofa and extra sink in bathroom. We were kept awake all night long with the noise of the traffic and sirens which seemed like every 5 mins.Personally if we went back again i would definatley request a room out the back as it was much much quieter.FOODWe paid for Bed and Breakfast; so ate there every morning. Food wasnt that great to be honest and if i had the choice i would rather eat elsewhere at half the price.LOCATIONFANTASTIC!!!!!! The Metro Stop Parel-el is right outside the hotel; use this to get around the city; its cheap and clean. Just like the london underground its all colour coded so really easy to find your way around. Different ticket types so just get what you need for how many days you are there for. We actually walked loads and loads and Barcelona is very compact you can get around very easily on foot.We took taxis in the evenings to the restaurants which were very fairly priced too.We also Paid for 2 days on the open top tourist bus (22 Euros each) . Not really worth the price; it was absolutly packed at whatever stop you got on at; most people just sat on it the whole time and spent the rest of the time complaining they couldnt sit upstairs........ Walk around its much better fun :-)FOOD OUT AND ABOUTWell i have to say this was the biggest dissapointment for us.....Anywhere on the main tourist roads were masssivly overpriced and not much cop. Our first day we stopped in one of the many Tapas Bars on La Rambla ; had 2 beers each and some tapas and it was 62 EUROS......We were completly in shock!!!!!!!!!!!!!!!! Your looking at about 5 euros for a beer......however wonder off a couple of blocks from the main streets and you will pay about 2 euros and the food was much better.Most of the restaurants at Port Olympic seemed to be about 30 euros a head for 3 courses....If you are a football fan FC Barcelona Nou Camp is worth a visit......My boyfriend was in his element and loved every minute of it :-) Try and get there early in the morning 9-30 - 10 ish as when we came out at 12 ish it was packed out!!!!!!!Overall; I had never been to Barcelona before and i had a wonderfull time...all the hustle and bustle of city life with the beach 10 mins walk from Christoper Columbus Column.....Have a fab time...we did :-)x 230643,ATripAdvisorMember,05/27/2006,24 hours missing In the past I stayed with my husband in this hotel. I was very pleased many aspects of the it; such as the rooms; the staff; the decoration and so on. The big trouble was when I was taking the plain back home and remembered that I had forgotten a sweat-shirt in the hotel bathroom... As soon as I got home I called the hotel...well; the first call of many more that would come...I gave the exact information about the location of the sweat-shirt and even pointed out that was a rather expensive piece of clothing (more expensive that all my stay at the hotel) and also with emotional value. Despite all the calls; the staff was unable (and not willing) to solve the problem; I didn't have the opportunity to speak with the manager; and they revelled an arrogant and not concerned attitude towards my issue. In sum; in less that 24 hours a client's personal article was lost and no one ever took any responsibilities for it. This is an intolerable situation in any hotel. So; I don't recommend this hotel to anyone; mainly because it doesn't inspire me any trust. In my case; it was a piece of clothing; in any other case; it could be anything much more valuable. Any person can forget anything in a hotel room; so think about going to this hotel twice. Because I am totally certain that shirt was in the room. Three months later; I'm still waiting for a phone call that never came and never will come. Mafalda Silva; Portugal. 230643,Topians,05/23/2006,Great Hotel and destination for the money My girlfriend and I stayed at the Universal for 4 nights in mid March. We found the hotel to be great value for money and would definitely recommend it. Rooms were very clean and modern; there was some noise from the road outside but it's a very small price to pay for such a great central location.The Location of the hotel was excellent; being only a very short walk from the metro station was great.I booked this hotel based entirely on reviews from Trip Advisor and I definitely wasn鈥檛 disappointed. 230643,ATripAdvisorMember,05/17/2006,Nice hotel for the money We stayed in this hotel for 4 nights before heading off on cruise. I felt the hotel was clean; functional; and I had no issues with the bedroom facilities itself. However there was no atmosphere outside the bedrooms. Nobody ever used the hotel bar..perhaps because it's right inside the main reception; and lacks privacy and is small...but when we did venture over one evening; we had to go to reception to request bar service....and everytime we wanted a drink...reception would call upstairs for waiter to come down. Breakfast was european...so dont expect hot cooked breakfast. Also; as were tired one evening and decided to eat in the hotel's restaurant. I ordered chicken as a main course; but I received duck...waiter wrote down wrong order...and worse still was I had to pay for the duck....even after I decided I would accept it rather than have a further 15 minutes delay....I didn't want to make a fuss....serves me right. Lastly; location was good....only 5-7 minutes walk to middle of ramblas; but was on noisey street; and route to ramblas was choice at times....just be careful...but that goes for all of barcelona.......there's always hustle and bustle. On a more positive note.......the metro was really good got getting around; and there are 2 metro stops near the hotel. we paid 鈧?42 for 4 nights BB total...including 7% tax. I don't feel we got a bargin. 230643,ATripAdvisorMember,05/15/2006,Brill hotel Stayed in this hotel 12th to 14th May for a long weekend with my husband. Can not rate it highly enough. Spotless and staff great. Excellent location. 230643,DN67,05/14/2006,Very good; excellent views. Stayed at this hotel as a surprise trip for my partners birthday. Hotel staff were aware of this and provided champagne on our arrival; a lovely start.The rooms are much larger than normal for a 4 star and furnished in a modern minimalist style.Even the standard rooms have a dressing area with massive storage and a big bathroom.There have beeen some concerns in other reviews re the location. I did not feel that it was a problem in the least.It is far enough away from La Rambla to not hear noise(mostly; i am sad to report; English stag and hen nights) ; but only a ten minute walk there. About the same distance from the Port area and about two mins from the funilclar to Montjuic.Breakfast at the hotel was good.Did not have dinner; but other guests told me it was fine.The restaraunts in the immediate area were not that great; but the lovely staff were more than happy to suggest good places in town.Front desk booked us a table at La Taxedermista ans it was superb.Higly recommended.There is a swimmimg pool and gym on the roof top terrace with lots of space for sun bathing.Views from here are great; right across the whole city.I will definitely stay at this hotel again. Give it a go. 230643,LauraSC,05/08/2006,Wonderful Hotel I stayed at the hotel from 4-6 May and it was out of this world. We were given an upgrade as it was my boyfriends birithday and the room was beautiful. The service was wonderful and the staff were lovely. I will certainly return to the Universal without any hesitation and can't recommended it enough. 230643,VegasCanuck,05/05/2006,OK...but not a great neighborhood. More photos 230643,Sasi60,04/16/2006,Great Hotel Just came back from a 7day trip to Barcelona. Having read some of the reviews I was a bit concerned regarding safety and noise. However I am delighted to say that neither where a problem! Our room was on the 7th floor and we didn't hear a sound. The bathroom was especially nice; modern and clean and had a bidet. The rooms are decorated in a very modern minimalist fashion that we found very attractive. The double bed is more like a super size king-sized bed. The receptions goes to the pain and even copies international newspapers in their lounge!!I followed the advice of a previous critic and it is definitely worth telling the hotel if you are celebrating a special occasion; we also had complimentary champagne and strawberries delivered to our room. The room was big enough and modern; lovely decor. The staff are indeed very helpful in answering any enquires you may have.The metro station was right outside the hotel and I personally found it very safe and easy way to see all the sights.We never ate a meal in the hotel; preferring to sample the many cafes and restaurants near to the hotel and elsewhere in the old town. We had the most gorgeous meal in a restaurant called Ra it is just of La Rambla right by the fruit market. I cannot recommend it highly enough. Ask for Judith she is nice and quick and always has a smile for you. The staff at Ra fab. Lunch is at 2 dinner is 9 get there early as its popular; wine and 2 courses 25 euro for two; FANTASTIC FOOD!!! however if Ra is full do not make the mistake of going to the restaurant next door Lupino the staff are RUDE. There are some more good restaurants which we used several times and recommend: one up the Paral.lel towards and near the Place d鈥橢spanya called Rias de Vigo and the other in the Gothic Town called Trobadour. Both good and price worthy. I would say that Barcelona is as safe as any major city . If you go into the area behind the hotel called La Raval you may find it very lively and full of North Africans. But it is ok and extremely interesting. There are many interesting shops and restaurants. Would definitely return to both the city and the hotel. 230643,ATripAdvisorMember,04/05/2006,Hidden Secret in Barcelona! This modern hotel was a true surprise! The rooms were very large; extremely clean and the service and friendliness of staff was excellent. Laundry services were inexpensive; they provide free internet services and have a great rooftop view of Barcelona. Location is the only downfall; it is in a bit of a dodgy part of town. With that said; the staff provided us with a map on our first day outlining which streets we should walk on for safety. It was about a 2km walk to the La Ramble district from the hotel. Overall we really enjoyed our stay at this hotel. This hotel is definitely excellent value for $$$. 230643,ATripAdvisorMember,01/24/2006,Great Hotel Just came back from a 4 day trip to Barcelona. After reading some of the reviews I was a bit concerned regarding safety and noise. However I am delighted to say that neither where a problem. Our room was on the sixth floor and we din't hear a sound. The double bed is more like a super size kingsized bed. We never ate a meal in the hotel; preferring to sample the many cafes and restaurants next to the hotel. The staff are very helpful in suggesting good eating places and answering any enquires you may have.The metro station was right outside the hotel and I personally found it very safe and easy way to see all the sights. I would say that Barcelona is as safe as any majour city and I certainly felt safer walking around at night then I would have in London.Would definately return to both the city and the hotel. 230643,merchant,01/14/2006,excellent hotel Returned yesterday from a few days at this hotel. The staff are very friendly and the rooms are kept spotless. The food and drink on offer are both good value and of a good standard. The hotel is fairly central with a metro station outside the front door.A good choice hotel for anyone who likes quality at an affordable price. 230643,Faygelah,12/31/2005,Good Value We stayed at the Barcelona Universal for three nights preceding a cruise. We found the hotel on Hotwire and paid just over US$100 per night. The Barcelona Universal is located on a busy street; right next to a metro station. We found the room to be very clean and comfortable; though much smaller than we were accustomed to. The bathroom was especially nice;modern and clean and had a bidet. The rooms are decorated in a very modern minimalist fashion that we found very attractive. Although our room overlooked the street; we were not bothered by street noise. The neighborhood itself is nothing to write home about; but taxis and the metro are very accessible. They serve a very nice buffet breakfast; but It is quite pricey (13;00 euros pp) if it is not included in your room rate. 230643,lady55,11/30/2005,Excellent Universal I have only good things to say about Universal Hotel; Barcelona; we arrived quite late and were expecting the left over room; however the reception was welcoming and we discovered we had been upgraded to a superior room. It is definatley worth telling the hotel if you are celebrating a special occassion; we also had complimentry champagne delivered to our room.The room was gorgeous; very big and modern; lovely decor.Breakfast in the place 2 doors away is fine. We had the most gorgeous meal in a restaurant called Ra it is just of Rambla right by the fruit market.I cannot recommend it highly enough lunch is at 2 dinner is 9 get there early as its popular; wine and 2 courses 45 euro for two; FANTASTIC FOOD!!! however if Ra is full do not make the mistake of going to the restaurant next door Lupino the staff are RUDE. The staff at Ra fab. A must is the old fairground Tribidabo very romantic and the views are the best you can ever see of Barcelona; try the Funicar to get up there its a breathtaking ride. 230643,lsbcr,09/20/2005,Hotel Barcelona Universal - Great place to stay! Just returned from a trip to Barcelona (September 2005) and we had a wonderful time! We had booked our hotel based on reviews posted on this site; and I want to say how thankful I was that people post their opinions and recommendations here - we were very pleased!. The Hotel Barcelona Universal was a great hotel - very clean; spacious room and closet; very functional A/C in the room; quiet; helpful and attentive staff. Definitely four star in my book. Great location too - subway stop is just outside the main entrance - the doorman will get you a taxi at any time; a few blocks walk to the south is the port area; to the north is downtown - we found everything we wanted to see and do was either an easy walk or a subway trip away; without all the noise and dirtiness of Las Ramblas. I highly recommend it to travellers looking for a great place to stay without paying a fortune. 230643,ATripAdvisorMember,09/12/2005,Loved the Universal Stayed here for 4 nights in one of the suites with jacuzzi (was our honeymoon). Suite was massive and the private terrace we had was huge 30+ feet; with good views of Montejuic. We stayed in Suite 902 for which the terrace is right behind the hotel lettering! Room was always spotless and was even cleaned when we went out for the evening. Found that the Room Service was a touch slow; but staff very polite. Note that for English patrons; breakfast is very continental and English papers are not available.Location was excellent though and the receptionist gave us some good pointers on places to visit etc. Paral.lel Metro station right outside door which can take you direct to Sagrada Familia in under half an hour. La Rambla is a ten minute walk; as is the Marina. 230643,ATripAdvisorMember,09/07/2005,Great...Highly Recommended!!! We stayed here after our cruise ended in Barcelona. I booked the hotel through hotwire and am so glad that I did! The staff is so friendly; helpful; and nice. The hotel is also very clean with nice wood floors. The bathrooms were very large and even offered a nifty clothes drying device. The tub was kind of a hazard since I almost slipped in it; the towel rack was way too high (you had to stand on the tub to get your towel); and take a high step to get into the tub.The metro is literally right outside of the hotel. It is a good 10-15 minute walk to Las Ramblas through a sketchy street.I booked two rooms; one for me and my husband and another for my parents and we all loved it! 230643,Suntanbob,08/31/2005,A wonderful hotel convenient to the heart of the city! This a jewel of a hotel in the heart of Barcelona. The hotel is modern with all ammenities including a roof top pool and gymnasium; a wonderful and reasonably priced restaurant; great front desk personnel and convenient to Las Ramblas. We stayed there for 3 nights from August 19-21; 2005. The room was a nice size; the bathroom was very modern and the decor up to date. Breakfast can be included for an additional charge. We felt that the cost was very reasonable given the ammenities and convenience. We highly recommend the hotel to visitors to Barcelona; a great city to visit. 230643,ATripAdvisorMember,08/28/2005,Best Hotel Hands Down! Room 230643,ATripAdvisorMember,08/27/2005,great hotel hotel is very convenient to metro (subway) which is right outside the front door. the walk over to the Ramblas is sketchy; especially at night; one night on my walk back to the hotel the cops pulled their car over; got out and asked me for my travel documents. i have no idea why i was singled out. perhaps because i didn't fit in with the lowlife looking folks that walk the street. it was very strange. i felt like i was in a communist country instead of Spain. when i told them i left my passport in the hotel safe they were fine with that and left but was still very wierd. hotel has comfortable beds; nice size room; good bathroom. what more could i want. 230643,DarrellM77,08/26/2005,Difficult to find fault The Barcelona Universal is not the largest hotel; or the best equipped or in the best location but it did offer friendly and efficient service; a very modern and up to date decor; large and comfortable rooms; all in a convenient location close to the centre and right next to a metro and bus stops.The Universal gave us everything we needed for a weeks sightseeing in Barcelona : Breakfast that ran till 11.00am just in case we'd had a late night; a sun terrace on the roof with a (small) pool and gymnasium; although we didnt try the restaurant in the evenings preferring to enjot Barcelonas excellent nightlife. Its great value for money and if you are looking for a safe bet; with good service and a convenient location look no further 230643,Salsakitten,08/23/2005,Good accommodation in central location View from room 819 230643,JakesterUK,08/22/2005,Nice hotel with good staff The staff at this hotel were very pleasant to deal with; and both efficient and friendly. The rooms were a decent size; and a good supply of bathroom toiletries was supplied as standard. 20 tv channels with 3 or 4 in English (BBC World and Sky News to name 2). Free Internet Access was available; but only through network cable (which they supplied). There was also wireless internet available; but this appeared to be chargeable.A wide variety of choises for breakfast was available; and the restaurany had very friendly staff with good English to help those of us with poor Spanish keep up with our coffee intake!About 10 minutes walk to La Rambla; and 20 minutes to other majors sights and points of interest. Metro station very close by (Paral.lel); with easy access to sights such as Sagrada Familia.The one negative comment I have relates to bad or damp smells in the corridor on the 8th floor; but there could have been any reason for this. There were no bad smells in the rooms or anywhere else in the hotel; so I felt this was acceptable as a temporary problem (havent checked any other reviews so don't know if this has cropped up before).Very enjoyable all in all. 230643,Powerpuffs,08/18/2005,Noisy; expensive; small rooms.. We arrived at the hotel sunday at 15.00; and our room was not ready. Ok; fair enough; the hotel asked if we would like them to store our luggage; which we would. We got back two hours later; and had to wait 25 minutes to check in; because the reception was crowded with guests. After this we had to wait another 20 minutes to get our luggage up in our room; and we went down THREE times to ask where it was. We also said that we could bring it up ourselves if they were short of staff. No respond.. I think we got the worst room in the whole hotel. 2nd floor (1st floor is restaurant); tiny room; and our window faced a backyard; which in fact just was a hollow room inside the hotel. (with a roof.) Our room was extremely noisy; we could hear other guests all night; and the maids startet at 09.00.. We didn't eat at the hotel; and it was clean and elegant; and that's pretty much the positive things that can be said. 230643,ATripAdvisorMember,08/18/2005,Don't listen - the hotel is lovely I have just returned from a wonderful 4 day trip to Barcelona and cannot recommend this hotel highly enough. We were unlucky enough to be one of the BA travellers whose flights were cancelled so had to make alternative flight arrangements. On check in the hotel were so sympathetic and helpful. From arrival to check out; we were treated beautifully. I'd arranged the trip as birthday surprise for my boyfriend; and 5 minutes after getting into our room a complimentary bottle of champagne arrived; the lovely Maria who works on reception had arranged this. The hotel is situated perfectly; it's a 15 minute walk to Las Ramblas; so close enough but not right in all the noise. Lots of comments have been written about the road you have to walk down to get to Las Ramblas; to be honest yes it's a shabby road; but you're in the middle of a city; what do you expect. And the main police station is on this road so i wouldn't worry too much. Just be careful like you would anywhere. Yes it's a modern hotel; quite business like and contemporary; so don't book it if you want character; but to be honest if you're spending that much time in your room or hotel; you're in the wrong city. The rooms are a good size; the double bed is huge; more king king size. The Bathroom is very nice; good little treats left for you. And it was cleaned every day. We did have breakfast on the last day as a treat and it was very nice. but personally I wouldn't pay the extra for breakfast as there are a couple of restaurants outside which do a great breakfast for 6-10Eu (you'll pay 14EU each in the hotel). The road outside is busy but we honestly didn't take any notice as we spent our time just enjoying the city. We certainly didn't notice the noise as being an issue. The pool is small but nice; and there are great views from the roof.The Metro (Paral-lel) is literally outside the hotel; and reception were so happy to advise on everything from which stations you needed to get to all the sights to good local restaurants. We were given a map of the city and Metro on check in; which was very useful. Buy a 2 or 3 pass for the Metro. the 2 day one cost 8EU and you can use it on Buses and TrainsI'd book this hotel for the treatment we received alone.Tips - Obviously visit Sangrada de Familia; beautiful; But DO NOT miss Park Guell; amazing examples of Gaudi; but beware the walk from Metro is LONG. Try The Quinzenity; on Placa Reial; off Las Ramblas; you queue but foods great reasonably priced 拢32 for 3 course meal with one of the most expensive bottles of wine. It鈥檚 big tourist spot but nice place to people watch. However; take a walk in Barri Gotic to find some great tapas bars ; they display tapas on the bar held together with cocktail sticks; you help yourself; you鈥檙e charged according to how many sticks used. All in all a fantastic trip; I can't wait to go back 230643,Royb67,08/11/2005,No Problems Here... Visited Barcelona many times; have been the victim of pick-pockets once before and was a little worried after reading the reviews. However; this hotel was great; location is good with the metro on the doorstep. The area is one of the more colourful in the city but never felt threatened at any time. I'm not taking away previous comments; Barcelona does have a problem with pick pockets but knowing this in advance makes you a little more careful.We had a great room for our 7 day stay on the 7th floor; noise was a problem on occassion but no worse than any other city centre hotel on a main road. Staff are really friendly and helpful and recommended along with booking some great restaurants for us. The views from the pool area are fabulous; the pool is small but great for cooling off and the sun loungers are a welcome addition. All in all; this hotel was great value for money and would stay here again. 230643,ATripAdvisorMember,08/08/2005,Great Hotel - helpful staff We have just returned from an 8 day summer holiday in Barcelona and had a great stay at this hotel. Our room (top; back; requested by e-mail 10 days before travelling - thanks for the advice!) was excellent. The staff were always friendly and helpful. The area is great for getting around - it's not the most scenic location we never felt unsafe. Even the swimming pool (small but well done) and the gym (also small but 4 good machines) had their uses on occasion. The business centre was also very useful (and free!) If visiting Barcelona again I would stay here again. 230643,thefinns,08/03/2005,Good Hotel I have yesterday returned from a 4 night stay at this hotel; and felt I should post this review immediately.After reading earlier reviews I was a bit worried about the noise and surrounding area. However; neither turned out to be a problem.On arrival; the staff were very helpful and had allocated the room exactly as I had requested (double bed; high floor; front elevation). The room on the eighth flor was excellent; spotless; air conditioned and noiseless (with the windows shut!).The surrouinding area was abit seedy; but not appreciably worse than most other parts of the city. I did not encounter any problems.This is one of the better hotels I have stayed in and would recommend it to anybody. 230643,ATripAdvisorMember,07/29/2005,great hotel lots of hen and stag do's I went to Barcelona 3 years ago and never seen any hen or stag nights so when my friends and i went over last week i was very suprised. The hotel is a lovely hotel but would say if you are going with a family to maybe think somewhere else i did'nt hear anything (think it was something to do with the drink!!) but my friend went home early one night said it was like a nightclub; people in and out of rooms lots of laughing and talking etc etc. But overall i thought it was a great hotel; friendly staff; very clean; and very central. Although i would not stay there with my husband and daughter. 230643,lstpelican,07/27/2005,Loved this hotel I know there are some out there who have complained about this hotel's noise problem. I am here to tell you there was no noise proble here! We stayed in the front room the 1st night we were there and the back the second night there. No problem sleeping either room. The staff was great; they went out of there way to make our stay perfect. If I ever go again I will stay here!! Good job Universal Hotel !JT 230643,ATripAdvisorMember,07/23/2005,Nice but expensive; characterless and with some other problems I spent 5 nights in the Barcelona Universal. I was initially very happy with the hotel; but did find myself becoming more disappointed each day; though overall I have to say it is acceptable. Its a business hotel. Not very homely.The room was large enough; with two single beds and room to literally stretch your legs on all sides (should you care to do such a thing). I was satisfied with the cleanliness of the room; and I'm the kind of person who brings disinfectant wipes with me when I travel. The facilities; phones; net access; TV; minibar; AC; and safe were all modern. The bathroom too was comfortable. There is a free office facility on the 9th floor (2 PCs and printers) which might prove handy to you.The staff were fine; though I wouldn't describe them as especially friendly.The area was I guess pretty good. I wasn't there to sightsee but I think the stuff you might want to see is fairly accessible on foot; plus there's a metro station directly outside the door. It is very noisy though. The street its on is very busy and stays that way until quite late/early. Also; an ambulance/police car blares past every 10 minutes - seriously. Now this is not too much of a problem as the windows do insulate from sound very well; but you just can't leave them open; which means you've got to run the AC all day. Those of you with any kind of green conscience may feel a little bad about that. Also; speaking of noise; running water in the neighbouring bathrooms can be heard quite clearly; though other than that internal noise is not a problem.Now the room service was frankly very poor. I didn't actually visit the restaurant; but the food I had sent up on several occasions would barely have been acceptable in a bar (pub grub). This is a four star hotel and they charge as such; so this was really quite unacceptable (of course I didn't complain ... wimp). Breakfast was okay; but at E13.50; or there abouts; a go it would want to be ... I thought it was included! Its just as well that house keeping decided to stop giving me those things to hang on your door to say what you want!Overall; I could go back (on business that is; I would not go back on my own penny) but I think I'd rather try somewhere else if I had that kind of budget (E150 per night!). 230643,ATripAdvisorMember,07/19/2005,A great place We recently stayed at the hotel and on the whole it was great. The rooms were comfortable and modern. The pool area is located on the roof and gives a fantastic view of the city. The only problem was the lack of sun loungers. It is only a small area and a little cramped; Although the beach is located just 10 minutes walk from the hotel. There are many bars and restaurants nearby and the port is only a short walk away. It was very busy here and the night life was excellent. Every taste is catered for. A lovely market was also here.We did not see any street crime during our stay in the city but we were warned a couple of times about leaving our bags on the table. Barcelona is a beautiful place with plenty of culture. The best for me was visiting the architecture of Gaudi. The Sagrada Familia is breath taking but amazingly no where near finished after 120 years since it was started. My personel favorite was Gaudis Casa Mila built in 1906. It was a residential apartment block and one of the apartments is preserved. If you like Art Nouveau this is the place for you. 230643,ATripAdvisorMember,07/17/2005,Nice and clean; bad neighbourhood Hotel staff were wonderful and professional; but the hotel is located on a busy street and a not so nice neighbourhood. We had to walk pass 3 blocks of narrow streets and red light district to get back to the hotel from La Rambla. We stayed at the hotel for 2 night after our cruise to the Mediterranean. The hotel is only a short taxi ride from the cruiseship terminal. We had a room on the 7th floor facing the main road; which is a busy street with lots of traffic. We could hear the traffic from the street passed midnight and the wall was thin. I could hear other guests on the same floor chatting away. The room was too cold even after we adjusted the temperature; so it kept us up all night. On our first night we ordered room service and the food was just fabulous; great value and great taste!I heard so much about Barcelona being a great city; but I was disappointed to find that people were not friendly to tourist. Nobody would go out of their way to help others (except for the hotel staff; they are exceptional!). We didn't feel safe in that city and we were always on guard as we heard so much about the crime in Barcelona. Metro is right outside of the hotel but we dare not to try. Restaurants on La Rambla was overpriced but their food was not great. What a shame! We will never go back to Barcelona. So glad to be back in Vancouver; we are enjoying great seafood; fair price; friendly people; our spectacular waterfront and majestic mountains! 230643,momo9978,06/30/2005,its ok the hotel is clean; but you have to walk through a pretty dirty street to get the main street. the wall is thin and you can hear noises all night long. the roof top pool is pretty small... not for swimming and can only hold like 4 ppl at a time. the best part of the hotel is that they have a business center and internet access is free. and the ppl there are helpful and nice. 230643,Babbly66,06/28/2005,Great location! We have just returned from a city break in Barcelona - what a fantastic city.Hotel:We had a room on the main road but on the 4th floor which we were very happy with; but unfortunately the toilet did not work at all so we were moved to the 1st floor which was a bit noisier. The rooms are lovely; cool; nice bathroom with little nick nacks etc. The traffic was a bit noisy but hey you are right on the main road so what else can you expect! We walked down the Nou de la Rambla (turn left out of hotel )and never had any problems.City:We did witnesss a young boy trying to rob a lady sitting behind us in a cafe on La Rambla. It was quite an experience. You will see lots of kids walking around with just a sheet of paper and their line is 'so you want to buy a paper' and whilst doing this they will put the paper down on your table; you would probably reply no and they just walk away with the newspaper and whatever item was underneath it...in this case the lady's mobile phone. The waiters/waitresses do keep an eye out for you - in this case the boy was confronted and chased away empty handed. Tip - do not leave anything sitting on the table and always carry your bag etc in front of you. The thieves are very cunning...we were buying some bus tickets from a stall when a guy came right up from behind me and stared right in my bag as I was getting money out. If you use common sense and are aware that there are thieves out there then you shouldn't have any problems.Other than these minor issues we absolutely loved Barcelona...take comfy shoes as you will do a lot of walking. It was very hot when we were there - 38degrees one day - take plenty of sunscreen.Food:What can I say! Wonderful..although if you head off La Rambla you will find some lovely restaurants at half the price! We also ate at Port Vell overlooking all the yaghts - lovely! All in all a fantastic city - would love to go back again! 230643,ATripAdvisorMember,06/26/2005,modern but lacking character my partner and i have visited barcelona several times and to our dismay found ourselves in a very modern hotel. very clean ; staff friendly ; but lacking any atmosphere. very buisness like with a mixture of suits and students. the pool was very small and along with the very small bar seating area we spent most of our time wandering around barcelona which was a shame because we were actually looking for a relaxing lie around as in the the past we have never had a hotel in barcelona with a pool. many couples at night when returning to the hotel went to there rooms for a half an hour and then returned to the bar area when seats were available. i cannot complain as such about this hotel but it states roof pool and i can only say if there were more than 4 people in the pool at once you may have bodily contact with strangers. but i suppose there might be a seat spare in the bar for a beverage. 230643,ATripAdvisorMember,06/24/2005,It's a real shame Having just had 4 days in Barcelona I am sorry to have to say that we will not be going back to the Barcelona Universal which is a great shame for the hotel because it could not be faulted. The rooms; standard of cleanliness and facilities (although the hotel were a little generous in their description of the pool as a 'swimming' pool) were everything and more a 4* hotel should be and the staff were some of the nicest and most professional we have met in our travels.Leaving the hotel we always used the first street to the left to walk to La Rambla area and although there was a distinctly seedy feel to the place; we felt relatively safe due to the police station and numerous police in the area - the sheer number on view must say something about the nature of the area. The last reviewer remarked on the ease of travel using the Metro system. Our trip to Barcelona was one of a medical matter rather than a holiday and on the last but one day; we needed to cross the city and decided to take the metro from the Paral.lel stop which is immediately outside the hotel to avoid the huge traffic jams. Here we were physically attacked when getting on the train by two men of Arab appearance and my husband lost his wallet and contents but thankfully suffered no injuries. Within 5 minutes of the attack; large purchases totalling nearly 拢2000 had been run up on his credit card which seems to indicate that a very professional operation is being run with regard to stolen credit cards. We do speak Spanish and thankfully were able to cancel the cards within 15 minutes to prevent further loss; I was told when making a report at the police station that this area; and this station in particular; is one of the worst (ie dangerous); if not the worst; in Barcelona and when my husband explained to his dental surgeon why he had arrived late; the surgeon was horrified to hear that we were staying anywhere near the Raval District and; in particular; had ventured onto the Metro there.The hotel staff were great and pulled out all stops to get us the help we needed and were as sickened by the attack as we were shocked. We are really sorry that we don't feel able to risk another visit to this great hotel.The 5 rating I have given relates purely to the hotel; staff and facilities within. The only positive rating I would give for the area would be for proximity to main attractions. 230643,ATripAdvisorMember,06/23/2005,What a gem! Your search for a hotel stops here! Do not hesitate in making a reservation at this place... we cannot fault it at all. My boyfriend and I stayed here for 4 nights at the beginning of the month. We were only on the 3rd floor and overlooked the street and the traffic didn't bother us at all so I can't understand how people on the 8th floor were troubled by 'noise'. Ok; so it was a busy street but I didn't think it was that bad... some morning's we even slept through until 11 having tired ourselves out the previous day exploring what Barcelona has to offer. Admitedly there always seemed to be police/ambulance sirens going off but working in the centre of London from Monday to Friday; it's something you become immune to and so it didn't affect us. The hotel itself was amazing - our first impression was that we'd walked into the wrong place as it seemed so grand for our 'budget city break'. The rooms are very spacious with great air conditioning and facilities. We tried breakfast at the hotel one morning but as someone else has mentioned EUR13 was relatively steep for what you got. In a cafe just a few doors along to the left you could have an 'american' comprising of 2 fried eggs; sausage; 2 bacon; toast; tea or coffee and freshly squeezed orange juice for EUR8... that kept our stomach's full well into the day. Regardless of where you go exploring; there's plenty of mini supermarkets and bakeries so if ever we felt peckish at lunchtime we simply popped into those for a freshly baked french stick and cheese. Right outside the hotel doors is the entrance for Paral.lel station which offers great links to almost anywhere. Their train maps are very clear so you'll never get lost. Go one stop to Drassanes and you'll find yourself down by the port and Mare Magnum shopping centre; where there's plenty of restaurants on offer. If you are a fish lover; one of our faves was Emperadors where a three course dinner with wine; water and coffee for two cost us 拢45. Another; situated actually within the shopping centre; was Mandongo; an oriental-come-spanish mix where; again; the food and staff were delightful. We didn't even bother with cabs to and from the airport. A 5/10 minute walk from the terminal along a signposted route brings you to the train station where a journey of 20 mins costing EUR2.5 takes you to Sants station; which in turn is only a few stops on the underground to Paral.lel. Their underground is also airconditioned (unlike London) so travelling around on that is great; especially if you want to escape from the daytime heat. We didn't bother with tour buses or anything as our 5day Barcelona Card for EUR30 got us literally everywhere. We purchased our card once we reached Sants station. It entitles you to discounts and free entry to many attractions so it's a great money saver. We hopped on and off (normal) buses and trains to our hearts content and explored so much.All in all; we'd say Barcelona is a top place for a city break. Plenty to see and do and for a reasonable price if you plan wisely. There's plenty of websites with constantly changing deals on hotels (we booked through hotels.com) plus flights with Easyjet lower your overall cost too (we got return flights for 拢90 each).Don't hesitate in booking this hotel.... it's well worth the money! 230643,EilyV,06/20/2005,What a great city! Since I鈥檝e used this sight to pick my hotel; I felt I should write and tell other visitors what I thought. Like other reviews wrote; there is a side street (Carrer Nou de Ramble) but it鈥檚 not scary. There is a lapdancing club on the corner but it鈥檚 not offense. In fact; the street is quite interesting with small shops and plenty of people. Don鈥檛 let that put you off. The hotel is less than 100 metres from a metro station; which will connect you to the whole city. We didn鈥檛 use the tourist buses at all but instead bought a 3 day travel ticket which can be used on the metro; trains; buses etc. This was much better value (鈧?2.50) as opposed to 鈧?1 for two days on the tourist bus. So if you enjoy getting to know an underground system; this is the way to go. Should the scary street put you off鈥?go two stops on the metro and you鈥檙e in the middle of all the action. There is no iron available so bring a travel iron cos there鈥檚 a charge of about 鈧? per item to have them pressed. Don鈥檛 waste your money eating on La Ramblas. It鈥檚 over priced because of the tourist element and the food will just disappoint anyone who likes a good dish. Instead just have a drink and go people watching. We didn鈥檛 eat in the hotel at all but had breakfast in one of the numerous cafes outside the hotel. They are cheap and you鈥檙e eating outside which is always nice. The staff have very good english but we didn鈥檛 require any assistance during our stay. We got a room on the 8th floor which was very clean and well serviced. The noise from the street did wake us every morning so an alarm clock is not required. Perhaps a room at the back would have been quieter. The AC was a great bonus cos the weather was so hot. It's a clean; modern hotel and a very good location to everything worth doing.The must see things that we did were the 鈥淢agic fountains鈥?by night; Parc Guell (the 24 bus will bring you from the hotel straight to the park); Nou Camp for soccer fans; Arc de Triomf and just get lost in the back streets of the Gothic Quarter. Great city and will go back. Bring comfortable shoes as we did loads of walking and exploring. Didn鈥檛 have any issues with pickets but do be careful cos you hear some horror stories. Enjoy! 230643,Blooming,06/09/2005,Great Location; Great Hotel My partner and I had wanted to visit Barcelona for years so when we finally booked our trip we researched the hotels really well and chose this one as it looked to be in a good location; nice and modern and clean and good value (if you book early enough)- and it was! We had 4 nights here in May and we would definitely stay here again. We read the other reviews about the dodgy side streets but we didn't have any problems at all; in fact we thought it was in a great location for both the town and the port and also for the beach in Barceloneta; which we could easily walk to. We walked everywhere from the hotel or caught the metro right outside. We didn't try the restaurant and unfortunately the pool was shut during most of our stay; but we had a look up there and thought it was a nice extra. Oh and yes we too asked for a room on the upper floors at the back and it was lovely and quiet. We emailed the hotel before we arrived to request this room and it was available when we checked in. 230643,Jezza1,06/03/2005,Great hotel...but bad location We had booked into this hotel for 4 nights; and after reading the reviews on this site; requested a room on a high floor at the back of the hotel. When we arrived the hotel did assign us a room on the 8th floor; but one at the front of the hotel.The noise from the busy road and accompanying roadworks was very loud; and kept us awake most of the night. We requested a move first thing the next morning; but they couldn't offer us an alternative room as the hotel was full. We checked out and moved to another hotel. If your sleep is important to you; we would not recommend this hotel.However; we had a fantastic meal in the hotel restaurant and the hotel itself is very modern and clean and our room was quite spacious.Just very noisy! 230643,Skells,05/25/2005,5 out of 5 - a great hotel We stayed here for 4 nights: May 6th-9th inclusive; and were overly impressed by its standard. Clean; bright; modern and friendly are some of the words I'd use to describe our experience. True enough; we had a room on the 6th floor at the front of the hotel and did find the traffic a little noisy from first light.We couldn't fault the breakfast either; and in the evening time; we dined out - our choice - and stumbled upon some absolutely wonderful restaurants off the main thoroughfare. Sure; the side street next to the hotel is quiet enough but it's not dodgy - as a previous review hints (get out there and explore the nooks crannies of the world!).In a nutshell; the advice is...it's a great hotel. A room at the back of the hotel is preferred but not essential. Bon voyage! 230643,ATripAdvisorMember,05/19/2005,Modern; Clean; Good Location We had 2 double rooms at this hotel for 4 nights in March and were really pleased with what we found. My main priority is cleanliness and this hotel was spotless. The front desk staff were friendly; spoke great English; and the hotel sits just across from a metro station so getting into town was never a problem. The only 2 potential drawbacks is that the hotel sits on a busy street and come morning the traffic noise really picks up. Second there really isn't a comfortable bar area and if you like to have a few drinks before hitting the town this really isn't the best hotel to do that in. I would however recommend the hotel restaurant - although never busy while we were there the dinner we had one night was fantastic! If you're looking for a place just to lay your head down so you can get out and see the sights then this is a great place. 230643,ATripAdvisorMember,05/05/2005,Good Hotel; Bad Location We arrived at Barcelona Airport on 1st May 2005 for a 4 day trip. It took a while for our baggage to come through but once we had it we decided to take a taxi to the hotel. Loads of Yellow Black taxi's just outside the airport which cost around 25 euros to the hotel.Took the advice of the people on the website and asked for a room on one of the higher floors. It did mean us waiting for another hour past the booking in time; but well worth it. We had a room on the eigth floor (no.811) and were upgraded to a superior. The room was very spacious; very clean and modern. However we were at the front of the building which did get a lot of loud traffic noise - but not unbearable.Whist we were there the restuarant was closed for refurbishment; but they still did breakfast and room service. Both of which I would stongly recommend not having. The room service meal was quick to reach us but cold; and I didn't think it was much better then what you would get in a fast food restuarant. The breakfast was OK but massivly overpriced at 13 euros each. If you turn left outside the hotel and walk about 100 metres along you will see a cafe which is just as good but half the price.I strongly recommend the Bus Tours; you can buy a ticket on the bus or at the ticket box at Port Vell; just outside one of the bus stops. It cost 17 euros for a one day ticket but you can buy a two day one. It is a great way to see the city and find your bearings. You can get on and off the buses as often as you like and there are loads of bus stops scattered around the city; they will provide you with a map and more details about what you can do when you buy the ticket. The Sagrida Familia and the Nou Camp are amazing and not to be missed.If you like a bit of home comfort then there is a great Irish pub down La Ramblas - just down a side road past Burker King; called Flaherty's. They do great pub food with a good atmosphere. All the staff are Irish (which was a nice touch) and really friendly.Take the advice on the website and don't take the side street just outside the hotel on the left to La Ramblas. It is a bit seedy and didn't look to safe. Take the longer route past the Maritime Museum. Be aware of pick pockets; I had an over the shoulder bag that I kept in front of me the whole time. Just take the same caution as you would in the centre of London.There were some beggers down La Ramblas; oftern women with babies that come up to you whilst you in one of the outside cafe's eating. We only saw one or two and if you ignore them they do go quietly.In conclusion we could not fault the hotel staff or room on the whole trip. The location was the problem for me and although you are close to nearby attractions it would put me off staying at this hotel again. The road itself that the hotel was on did make me feel uneasy especially at night. The fact that there was no decent food within the hotel was also disappointing.I personally would prefer to stay in the Eixample district near Plaza Catalunya; it seemed a much nicer area. I would say that Barcelona is a great city with so may amazing things to see; and would love to go back there one day. 230643,footballjunky,05/03/2005,Great Hotel Like previous reviews I can not speak highly enough about the hotel. It is in a nice location within easy walking distance of most sites. The hotel is really clean and up to date. We had a room on a high floor at the back of the hotel (requested on booking). It was clean and pretty spacious had a nice view of the hills behind the city a nice bathroom; we also did not hear any traffic noise from outside. The hotel staff were amazingly helpful. They made every effort to book tables at the resturants we requested and where they were unavilable they recommended some which were out of this world. I would recommend this hotel to any one who wants a great base for their holiday in barcelona. 230643,Milson50,04/29/2005,Best hotel I've ever stayed in Spent 4 days in the Universal Barcelona. I must say this hotel was absolutely brilliant. The staff could not be more helpful. Public rooms and especially hotel bedroom could not be better. We have a room at the back of the hotel which was VERY quiet and looked onto private dwellings. Our friends had a front room; which was very nice but they mentioned the traffic noise.The walk to the Ramblas was only 5 minutes; and yes; as previous comments have mentioned the street is not brilliant; with a lap dancing club on the corner; however you do pass a main police station 50 yards away; so don't be troubled....Did not eat in the hotel as it is quite expensive; but there is a very nice local cafe 25 yards down the street which offer an 'Amercano Breakfast' for only 8 euros - you cannot eat or drink much after this.Hotel pool and view on the 10th floor 鈥?you cannot get a better view of the City.!Try this hotel; you will not be dissapointed. 230643,ezh70,04/27/2005,Excellent Lovely modern hotel. Room on 8th floor very spacious with sitting area; bedroom; changing room and bathroom. Lovely toiletries; only complaint is they were not replenished every day. Staff on reception very helpful. When walking to Las Ramblas; go out of the hotel and turn left and walk down Carrier Nu del Rambla which is busier and better lit than the roads on the other side of the hotel. About 10 minute walk to Las Ramblas. Recommend eating at Biblioteca (C/Junta de Comerc) and the Neri Hotel Resturant (expensive but excellent). Take the bus tour on your first day and then visit the sights at leisure after that. Park Guelle and Miro Museum as well as Sagrida Familia are sights not to be missed. 230643,Titianm0de,04/22/2005,Ideal hotel My husband and I stayed at the Universal for 3 nights on 19th April. The room was spotless; bed very large; and the bathroom excellant. Ask for a higher floor; and you may get a good view over the city. The staff are very helpful; and attentative (we were given a bottle of Champagne for our anniversary; which was a very pleasant suprise)The Taxi transfer to the airport was around 25 euros each way; takes about 15 mins.We used the Metro underground until about 9pm; (7 euros for a 10 trip ticket.)which was very handy as it was right outside.If you are walking to the hotel; avoid walking through the backstreets behind; as they are frequented by seedier types; and is not safe. We tended to walk round the bottom by the Maritime Museum.If you want to chill out; the Parc La Ciutadella is nice; and we also enjoyed looking around the Boqueria Market off la Ramblas; very colourful. 230643,linzi134,04/17/2005,great hotel the barcelona universal was really nice; great location very clean modern simple style rooms and very nice staff. the hotel is in walking distance of most things and the metro station right outside the hotel takes you to the rest. (拢7 for 2day pass) i went for 3nights and didnt get time to do everything. i loved barcelona; we visited the olympic port; aquarium; nou camp; las ramblas; cathedral; the zoo and the sargadia familia which was the most impressive though; that is a must to see; i wasnt expecting it to be so big and impressive; you have to go to the top too. :-) found the hotel to be really good price and was great for the amount of time we actually were there.There is a great chinese on las ramblas; not the most attractive but great food and good price we had about 5 dishes and drinks and was about 拢25 in total. also the little bars are perfect for a quiet drink we went to an australian one on las ramblas and an irish one on the road back to the hotel. The road back to the hotel isnt great at night; i wouldnt have felt comfortable if wasnt with a guy; walk fast and keep head down. (one night had a girl playing a flute wanting money). overall-a good hotel in a great city would definetly go back to both. 230643,suebsongs,04/14/2005,Fabulous hotel; wonderful staff; amazing customer care What a WONDERFUL; WONDERFUL HOTEL ... the rooms were fabulously clean; spacious; airy and tastefully decorated while the staff management's customer care abilities were out of this world. As it was our 25th Anniversary weekend; we were surprised with a complimentary superior room and cannot thank the hotel enough for making our stay so memorable. The friends who went with us thought their room was fabulous; too.Nothing was too much trouble for any member of staff ... they are so; so helpful. Room service was quick and friendly - we enjoyed some delicious cold meats; salad and bread smothered in tomato garlic. Excellent. And; while we never actually ventured downstairs for breakfast we did have a tasty; inviting continental breakfast tray in our rooms.... which included freshly squeezed orange juice; fresh melon; pineapple; grapes; meats; cheese; yoghurts; gorgeous pastries and croissants; and mounds of other stuff. It was only a 6/7minutes walk to La Ramblas and all the small cafes and bars dotted around close to the hotel were extremely welcoming and friendly. In amongst the many winding local streets you can find some quite cute shops; too.Computer access (on the ninth fooor) was instant and 24/7. The rooftop pool was lovely and the views are truly spectacular.All in all; Barcelona is a beautiful; welcoming; buzzing city - and the Barcelona Universal Hotel is the PERFECT HOTEL to stay while you're there... 230643,architecturallover,04/12/2005,You will not be disapointed! Peacful! 230643,ATripAdvisorMember,04/08/2005,Loved the Universal Barcelona Myself and the wife stayed at the Universal Barcelona for three nights in April and found it great value for money. The room was of a very high standard.The staff were also very helpful with enquiries and were also there when you needed them. Used the metro twice going to the nou camp staduim and to gaudis sandria familia unfinished cathedral. These two being a must when in barcelona and also felt safe on the metro as it was during the day.The open top bus tours are also great value for money and a great way of getting a tan. I would highly reccommend this hotel to stay while in Barcelona 230643,IMallon,04/03/2005,Very Good hotel Stayed there with my fiance over Easter.Hotel is spotless; with a nice pool on the roof with good views; which would have been nice in the Summer.Metro is right outside the door. The harbour is about 400yards away.Its a five minute walk to the Rambla; however dont take the side street up from the hotel; its a bit dodgey with few tourists on it.Its safer to head to the bottom of the road then over onto the Rambla.Overall; a very reasonable hotel; friendly staff and in a good location; i would certainly recommend it. 230643,mrswilky,03/29/2005,will definitely return! Having read the reviews on this hotel I was looking forward to seeing if the place lived up to it's reputation. I was certainly not disappointed. Just returned from a 2 night stay with friends and was very pleased with this hotel. The first thing that strikes you when you walk into the rooms is how clean they are. Everywhere is spotless and the decor stylish and modern. The hotel staff are very friendly and they will give you advice on where to go in the city of you ask them. They all speak very good English too. We had a room on the 3rd floor and 2 of our rooms were overlooking those shabby looking apartments (my advice would be to just keep the curtains closed as you'll not be in your hotel room for long!). Our other friends room was one of those with an internal view (facing the air shaft). It did make the room a little stuffy as there was no natural light but there is air conditioning. We didn't bother trying to change the rooms as we arrived late and the hotel was full so we figured it just wasn't worth the hassle. If you think this would bother you; I would suggest trying to get there early so you can ask to be moved. Seriously though; if it's a clean; modern; reasonably priced and ideally loacted hotel you are after; then this place is for you. (We booked our hotel through EasyJet and got a mega discount! 拢76 each for 2 nights) We didn't bother with the Metro after reading all the scary stuff on here and we just got taxi's (very reasonable - around 25 euro from the airport to the hotel) and used the tour bus (10 minute walk from hotel...just ask the staff and they will point you in the right direction) to get around the city. A day's ticket for unlimited use on the tour bus was (I think) 17 euros and I'd say it was well worth it. Try and get on the top open air deck though as it's a totally different experience! You get to see all the wonderful architecture around the city; you really won't believe your eyes. We didn't see half the sights we wanted to as we were stuck for time but the highlights for us were the breathtakingly beautiful La Sagrada Familia and Nou Camp (even if you don't like football; this place is pretty special!). Be careful on your way to La Rambla (10 minutes walk from hotel). There is a street with a dodgy peep show type place on the corner and this street takes you to La Rambla. We went down there fairly early in the evening and stuck together but we saw some very dodgy looking characters hanging around here. I would advise either taking the main road or just jumping in a taxi. We went to the Port Olimpic for our night out and there are lots of bars and night clubs there staying open till around 5am! Don't bother getting there till at least 11.00pm as you'll never last the distance! Barcelona is a fantastic place and the Barcelona Universal Hotel is definitely a fab place to stay. 230643,ATripAdvisorMember,03/24/2005,Great hotel Just returned from an excellent break at the Barcelona Universal. Hotel is modern in decor spotlessly clean and the staff are very helpful. Having read previous reviews we had requested a room on a high floor at the back of the hotel. Well worth the request as we had a room on 7th floor with a fantastic view over the city; could lay in bed and see spires of the famous sites; lower floors look over tenament blocks. Again noted previous comments and did not breakfast at the hotel but in the cafe of the hotel left as you come out the hotel 4;00EUR for a good continental breakfast 7.00EUR for an American breakfast. We did however eat in the hotel twice during our stay at night and found it to be very reasonable and very good; nice touches were complimentary tapas prior to the starter; coffee served with petit fours everything we had was beautifully presented and very good total for 2 with a bottle of wine under 40 EUROS.For getting around Barcelona hotel is ideally situated with the metro just outside. Do be careful on the metro and take No valuables cards etc leave them locked in free hotel safe; we were sitting in reception and a couple came in having lost their bag with all their credit cards money etc we observed the staff were very efficient helping them. We think we were followed from hotel onto metro as we got on the train a guy bent down and pulled the front of my husbands trousers the chap behind was trying to get his wallet but was prevented by other brave passengers who stopped him. So be careful I wouldn't use it late at night. 230643,ATripAdvisorMember,03/18/2005,Loved this hotel; you must stay here! This hotel is excellent and well worth what you pay for. The rooms are very modern with wooden floors; mirrors and tasteful decor. The bathroom was lovely with a very useful towel warmer. The room was also impeccably clean and had a safe (no extra charge); mini-bar (reasonably priced); nice TV; books and magazines and all the usual hotel amenities. We had a room facing the main road and although there was lots of traffic it wasn't overly noisy due to the good double glazing. The breakfast was excellent; we had to pay extra for it as it wasn't included in the room price but had everything from toast to croissants; meat; cheese and cake and gateaux - worth every penny! The hotel in general is very modern with a glass front and marble reception desk. The staff were friendly and accomodating and spoke great english for those not too good with their spanish. It is about a 10 minute walk to La Ramblas and the heart of Barcelona. However there is a metro literally right outside the door of the hotel which will take you pretty much anywhere you should wish to go. One of the best things about this hotel was the pool and sun area on the roof. Admittedly it is small; but come on; it's a pool on a roof it can only be so big! I wouln't recommend using it in the middle of day when it is super busy but if you go down after 3 pm it is pretty quiet and some days we had it too ourselves. It's perfect to jump into to cool down after a long day sightseeing and the views from up there are amazing - you get a panoramic view of the whole city; breathtaking! There's also a small gym and a sun deck.I would definitely stay here again and would highly recommend it. 230643,SarahWexford,03/17/2005,Lovely hotel Myself and a group of friends stayed at the Barcelona Universal and it is one of the best hotels I have ever stayed. THe facilities are top class; the food is great and the staff were so helpful and friendly with excellent English. The rooms were spacious and the bathrooms lovely. Room service was not too expensive. A metro stop is just outside the hotel which was great for getting aroundOverall we were very pleased with our stay. 230643,Holidaymakerlondon,03/11/2005,Decent City Center hotel I stayed at the Barcelona universal with my boyfriend for a long weekend and thought it was a good (but not great!) city center hotel. Very clean and modern. It is excellently located for sightseeing as the metro stop is literally outside the door.There is a nice lobby bar which is very reasonably priced by hotel standards howver we often had to wait ages to get service as nobody seemed to actually work in it!!! The only minor problem I had was that there was no mirror in the bedroom (only the bathroom!). Probably sounds petty to most visitors but with my array of hair straightening implements it proved a bit tricky!!I would recommend to friends for convenince but if you want a hotel with atmosphere try elsewhere 230643,FlashLondon,03/10/2005,Wonderful with only a few downers... Went to Barcelona for Valentines weekend and it emerged to be a wonderful weeked with the hotel to thank for mcuh of it. Upon arrival; we did have to wait a few hours for check in as the rooms weren't ready (we did arrive at 11am!). La Ramblas is 5 mins walk away as is local conveniences and KFC! Staff were very helpful in everything they were asked. Initally asked for a room on the 7/8th floor as other reviewers has stated. We were on the 4th floor -not a single problem with noise and certainly didn't hear neighbours doing anything. View was of shabby apartments on the back but seeing as we were out most of the day seeing sights of going for leisurely walks this was not a major problem. BEd was huge but only because it was two twin beds joined together. Bathroom is basic but pretty decent and goes well with the room. Ample storage space and pulg points for essentials such as mobile phone charge; girlfrineds hairdrier; girlfriends hair straightener and girlfrinds iron!!!! Pool is small as is the gym - one cardio machine of each type! But you must venture to floor 10 as the views are breath taking...from Sagraga Familia to the Olympic Stadium and from the Columbus Statue to the cruiseliners and yachts out at sea. Never had breakfast as is pricey and not great variety but do use the cafe on the left under the neighbouring hotel - excellenct food (all day american breaksfast!) and service!Staff was some of the most helpful staff. I had researched the restaurants prior to travelling and had decided to book a table at Barcelona's top rstaurant - and the staff took over and booked me a table at Tragaluz. Amazing food at a cost - but certainly worth it. All in all the Hotel cater's for everyone's needs. But do be careful with the back streets as they are not safe. I didn't even feel safe walking down them with my girlfriend and I am a martial arts expert. Do keep personal belongings safe when walking in the immediate area - there seem to be a lot of foreigners who just look at you and 'eye up' what possessions you have in your hands. In-room safe in hotel provides great peace of mind as passports and other items were totally safe there. Would I recommend it? YEs - but to those who don't mind walking a bit to the key sites. The metro is excellently located and can take you direct to Catalonia Square and Sagrada Familia without changing lines. Hotel is worth staying at alone ust for the service levels at the front desk. 230643,ATripAdvisorMember,03/06/2005,Good hotel; conveniently located I recently stayed at the Barcelona Universal Hotel; and I highly recommend it. The hotel is conveniently located (only meters from a subway stop); modern; the rooms are well equipped and maintained; and the staff friendly and helpful. The free high speed internet access from the room (using your own laptop) is great if you need it. If it is atmosphere and character you are after; though; this is not the place for you. It is a modern hotel on a bustling business street; devoid of charm. 230643,JustWeTwoWales,03/04/2005,Barcelona's Hotel With Universal Appeal!! The Hotel Universal is situated on a busy thoroughfare in the heart of Barcelona. It is a four star hotel with all the facilities that you would expect in a hotel with such a rating. From the outset; the staff were very polite and accommodating; everyone from the doorman; the bell-hop and the reception staff. The reception area and adjacent bar were very airy and modern and create a good first impression. The check-in staff spoke good English and were very helpful when it came to answering our questions about various aspects of Barcelona. Our room was on the 7th floor and was very clean and well appointed in a modern; minimalist style. Apart from the bed there was ample storage space; satellite tv; mini-bar; computer access port etc. The bathroom was very hi-tech with lots of chrome; spotlights and everything you would expect to find in a modern bathroom. This particular room was at the rear so the view in the foreground was not that spectacular; being confined to the yards of the adjacent buildings. However; above and behind that was a panoramic view of Barcelona's skyline; including the Sacrada Familia and the hills which ring the city. The hotel has a pleasant restaurant; with good quality European cuisine and provides a very comprehensive buffet style breakfast. The hotel itself is just a short walk from the famous La Ramblas and also the water front. A few yards from the front door there is a metro station; which allows quick; inexpensive and easy access to all parts of the city. All in all we had a very pleasant stay and would recommend this hotel to anyone planning to visit Barcelona. Prices vary but during the low season (January/February) we had a very good deal; paying less than we had previously paid to stay in lesser hotels. 230643,ATripAdvisorMember,03/01/2005,Great location; rooms and staff but avoid the breakfast We have recently returned from a 3 night stay at the Universal. The hotel is great; nice large rooms that are well serviced. The staff were incredibly helpful and spoke excellent English. The Universal is 5 mins from Las Ramblas... and perfect for the Metro. I'll definitely stay there again.Now for the bad news. We had the breakfast on our second day. The food was good but I was shocked to see staff members chasing customers down the corridor because they had left the breakfast room with an apple! I think it is fair enough that you aren't allowed to make a packed lunch courtesy of the breakfast buffet but they weren't even allowing a dry roll to leave the room. Take the advice of having breakfast at the hotel to the left... much better; a quarter of the price and a nice atmosphere.One last point. One of our friends uses a wheelchair and so had a specially equipped room. These rooms are all internal...no choice about that; also they only have twin beds (not much use for couples). Make sure you are on a higher floor as the lower floors get a lot of kitchen noise and my friends had to move floors to get some sleep. 230643,DouglasR,02/26/2005,Nice but noisy The Barcelona Universal has an excellent location 20 metres from the Parral.lel subway station. Its a 10 minute walk to the foot of Las Ramblas; the same to the Gothic Quarter and 20 minutes to Port Vell. The staff speak excellent English and are very helpfull.The Hotel is only 3 years old. The rooms are well designed; very clean and spacious enough. The only problem is the wooden floors and lack of sound proofing. We were woken on a few occasins by people above us either talking loudly (not shouting) or worse; taking a leak ! God forbid if the person above you has high heels and starts walking around at 03:00 in the morning. If it wasn't for this I would have given this hotel a 4 rating.A couple of things to note:1. As mentioned by others; this hotel has interior rooms with no window. We asked for a room at the back of the hotel with a window and were accomodated (we wanted a higher floor with a room facing Avenida Parrallel; but there were none left).2. The hotel pool is more od a plunge pool; not a swimming pool.3. Dont bother with the hotel breakfast. Walk outside; turn left; proceed 50 metres and go into the cafe that sits under the hotel next door. Good service; coffee and reasonable breakfasts. 230643,wkdhels22,02/23/2005,Excellent Hotel - Highly Recommended I took my boyfriend to Barcelona for his birthday this February. When we arrived we were very pleased with the hotel. From the outside it looks very modern and this continued inside. Reception were friendly and were always happy to help. Our room was on the 8th floor and had a magnificent view over Barcelona. The room itself was perfect; it was very clean and modern and a great size - the bed was huge. There is a metro just outside the hotel and La Rambla is just a 5-10 minute walk from the hotel however; it is down a back road which is quite lit up but even so I wouldn't recommend walking there on your own just to be safe. I would definitely recommend this hotel; it was good value for money and definitely worth its 4 stars.Barcelona was lovely and I would highly recommend visiting the fountains at the Olympic Village on a Friday or Saturday night and I would also recommend using the tour buses which stop at all the main tourist attractions and save a lot of leg ache!! 230643,ATripAdvisorMember,02/22/2005,Very Nice! Stayed at this hotel for our 1st year anniversary. We choose it because of the reviews from this website. The hotel was very very nice; the staff are excellent. It is a very modem hotel in a good loctaion. We mailed the hotel and asked for a nice room; which they gave us with a brillinat view. 230643,bird,02/19/2005,Great modern hotel We have just come back from Barcelona and were very pleased with the hotel. We booked through Expedia back in December and had no problems with our booking. The hotel is modern; clean and right next to the metro. The staff were really friendly and helpful. If you are looking to be slightly away from the action and willing to travel 2 stops on the metro then I would recommend staying here. I would definitely stay here again. 230643,ATripAdvisorMember,02/13/2005,Very good. Took my girlfriend there in December; slight problem when we got there in that there was no room ready so we had to wait for about 40 mins. Doesnt sound a long time but after a flight; a coach journey and cab to the hotel it was a touch annoying but once we got our room it was fine. Large room; huge bed (!) and a very good view. Bear in mind that breakfast is not included but is very nice. Try and get a room high up. We had no problems with noise. There is a swimming pool but its not very big. Wasnt too impressed with dinner but thats probably my English taste buds! This probably sounds too critical and i did enjoy my stay. Lonely travellers should be wary of cutting through the back streets from the Ramblas back to the hotel. 230643,ATripAdvisorMember,01/13/2005,Top Class We had a wonderful stay at the Universal in June 2004. On arrival we found our room had been upgraded. It was exactly as the pictures portrayed and more. Spotlessley clean; spacious; relaxing lobby and very helpful and friendly staff. Idealy located right next to the Metro and walking distance to Las Ramblas.We have just recommended the hotel to friends visiting Barcelona in July this year. 230643,ATripAdvisorMember,01/07/2005,Very nice hotel We stayed there in december fot 5 days. The staff is very helpfull. Nice clean rooms en ver y good situated if you want to go to Barcelona.To our surprise dinner was als good as well (lovely steak)!! 230643,TechRoadWarrior,01/01/2005,Very nice hotel with very nice people My family had two rooms for four nights from December 17-21. We all had a wonderful time. The staff is very nice and helpful and the hotel is well located. The rooms were quite nice and we had enough space to be comfortable. Despite being on vacation; I needed to work part of the time and was delighted to find free high speed internet access in our rooms. The hotel also has two complimentary PC's available (for free) in their business area that is always open. One of them was equipped with a color printer as well which was great for printing maps and directions to the subsequent locations.As other reviewers mentioned; the back of the hotel is very quiet; and the front of the hotel is on a main street that can get noisy.All four of us would highly recommend this hotel and would definitely stay here again. 230643,ATripAdvisorMember,12/31/2004,Very Nice We enjoyed our stay at the Universal for four nights in mid-November 2004. The staff was excellent and very helpful and attentive. The rooms were comfortable - not huge; but not tiny either. The room rate did not include the buffet breakfast; which is what we prefer because we can't each that much in the morning. Instead; we ate a light breakfast every morning around 10 am at a cafeteria at the end of the block. The hotel is a 10 minute walk from Las Ramblas down a street that is filled with somewhat questionable locals; but we felt perfectly safe. The metro is right next to the hotel. Be careful with your belongings on the metro!!! 230643,ATripAdvisorMember,12/03/2004,Excellent hotel; good quality; lovely design Me and my wife stayed here for 3 nights on 12-15th of November. We loved the hotel and had a very pleasant stay.The staff is lovely; they are helpful and give great tips for tapa restaurants (cannot judge their english as I spoke Spanish with them); the hotel is very good situated; with good acces to public transport. The subway entrance is just in front of the door. Make sure you have a room on the higher floor to overcome street and subway noise. If you are used to live in a city; floor 3 should do already. If you come from a village; you will always be annoyed by noise I suppose. People who complain about noise in this hotel are just not used to any sound while going to sleep. The area around is very safe; with the same city/village comment as for noise.We had a great room (702; yes; seventh floor (out of 10)); the biggest of the floor (which was clearly shown on the escape route map) and were offered a splendidu bottle of cava (for those who don't know; cava is similar to champagne; but only available in Spain as it comes from a different region) on the house because while booking I wrote our stay was part of our honeymoon. I also requested a room on the higher floors; so they indeed took my remarks into consideration. The bedroom was L-shaped and very large; having an extra sofa and table in the lower part of the L. The bathroom was large too; equipped with two sinks; a bidet; a toilet; a shower and a bath tub. Having this marvellous bathroom including a loungey music system from the hotel; we enjoyed a bath while having the cava. If they offer you a room with only a view of the shaft; do refuse it. And if they cannot give you another room; then they should at least lower the price (see below what I paid) as rooms are not equal. Indeed there are no alarm clocks; but any soul with a mobile phone should be able to overcome this 'problem'. I did not notice any air conditioning so maybe in summer it can get hot in the rooms. In that case; opening a window would indeed add noise if you stay at the front side of the hotel as the traffic goes on all night. The breakfast is good (but not the coffee!); but defenitely not worth 13 euros. For this price you can have dinner in a tapas bar! So; go outside; walk 50 steps; sit on a terrace and have a breakfast in the sun; not only 70% cheaper; but also including personal service and fresh *good* coffee/espresso.I booked this hotel based on the comments of this website. It did meet up the expectations very well. Oh yeah; the rooftop swimming pool is indeed nice; but not heated; so in November no chance to swim! I booked a month in advance; paid 145 euro for both friday and saturday night and 115 euro for sunday night (excluding taxes). For business I have stayed in similar hotels but usually for higher prices; especially if you take into account the location and size of city...Thumbs up; would defenitely stay again. Sjoerd 230643,maisymeg,11/05/2004,lovely accommodation We have recently stayed here for 2 nights. The hotel is in an excellent situation with easy transport links. The rooms are very modern; comfortable and clean - all furnished and decorated to a high standard. Staff; especially reception were very helpful. The buffet breakfast was good quality but there was a long wait to get glasses; cups and tea/coffee both mornings - these were served rather than on the buffet table. Lovely rooftop swimming pool and sunbeds. 230643,RoadLite,10/12/2004,Universal Approval! We've just returned from a fantastic 3 night stay at The Universal. The accommodation is contemporary in design and still enjoys that nice feeling of brand new cleanliness. The roof top pool is a funky bonus; that surely gives this stylish; well located; affordable hotel; the edge over its competition. I agree that the rooms at the front of the hotel suffer from some street noise. However our request to move to a (very peaceful) room at the rear was met with the friendliness efficiency that the staff showed throughout our stay. After reading some of the earlier reviewers comments concerning the immediate locality of the hotel; you might be expecting the walk to La Rambla to be a 10 minute dash past muggers druggies - this couldn't be much further from the truth! Directly outside the Universal are a couple of relaxed pavement cafes where you can enjoy a beer; whilst the road (C/Nou de la Rambla) to La Rambla is busy; perfectly well lit and features bars; restaurants; mini-markets and even a police station! 230643,ATripAdvisorMember,10/10/2004,Good hotel but noisy OCT 10TH 2004 JUST BACK AFTER 3 GREAT NIGHTS IN BARCELONA.Please request a room at the back of the hotel. the view isn't great but it was much quieter than the noisy rooms to the front. We had to listen to busy traffic all night. 230643,ATripAdvisorMember,10/07/2004,Nice Hotel I stayed at this hotel in May 2004. It is a really nice hotel. The rooms were nice and modern. We had a nice view over the main road; it did get noisy with the dust men coming in the mornigs and drunk people out and about but was not that bad. The service was really good; could not fault it at all. Good location and was very easy to get around from there. We had a meal in the restaurant and that was nice too.Would recommend this hotel to anyone and would definately stay there again. 230643,ATripAdvisorMember,10/01/2004,No Window - No Good Review! My husband and I stayed here for a business trip and unfortunately; did not consult this site before arriving. As a result; we ended up in one of the dreaded interior (room 702) rooms with no natural light - just the weird opaque window facing an airshaft. The tiny room; coupled with the very hard bed was pretty upsetting. There were no other rooms available; so we settled for this dark little dungeon. Also; bring a clock as there was none in the room; which added to the dark/no natural light/no sense of time nightmare.That said; the staff was courteous; the location was good; and it was kept very clean. The bar; I agree; was blah and closed very early. Perhaps if we had another room; I could write a better review. 230643,ATripAdvisorMember,10/01/2004,Just the Ticket for a Short Break Booked Using Expedia.co.uk for a short break between the 14th and 19th September 04Hotel was easy to get to from the Airport (via Airport bus and Metro) and the staff were friendly and welcoming. Checked into our room on the 2nd floor facing the road... good room but very noisy (I like me sleep!) asked to be moved and got a room on the 8th floor with nice views over the City - staff were very helpful and accomodating plus this room had free slippers! (well the other half was happy!)Nice little pool (not heated but warm in the sun) and terrance on the roof for the sun and to read a book and free internet access on the 9th floor (nice to get local information and print it out) - didn't use the resturant for breakfast; but went up the road for Churros and Chocolate (how nice is that) etc... cheap and just the ticket (why don't they sell churros and chocolate in the uk?). Hotel is right next to a well connected metro station and a good place to explore from; you can walk to lots of the city direct from the Hotel. The Hotel and Barcelona was a great little break from the grey and misery of England!Would stay again. 230643,IowaTom,09/29/2004,tobacco smoke We was very pleased; when we stayed here this past weekend; that there was no indication that anyone had smoked in room 703; even though there was several ash trays in the room. A very nice place to stay; with the Metro entrance near the hotel's front door. 230643,ATripAdvisorMember,09/27/2004,Lovely hotel- Very hard beds though!!! The Universal hotel certainly lives up to the good review previously posted; when we visited there last week.Apart from finding the bed very very hard! We were very please with our room and the hotel in general. Its very well presented and of a 3-4 star quality. The breakfasts (13euro) were definitely worth the fee for convenience and quality- we grazed! Thanks to the person who warned us about room 202; we were offered it and requested a room on a higher floor which was given immediately (8th floor) with no problem. The view was lovely- the rooftops of Barcelona. Overall a quality; modern hotel. 230643,Kitty1709,09/19/2004,Fantastic Hotel Just returned from 4 night trip to Barcelona Universal Hotel. Cannot recommend this hotel enough for anybody looking somewhere not too expensive but very comfortable in the city. Hotel rooms were spotless with great little extras in the bathroom and the staff were more than helpful at all times and spoke very good English and understood you. Advising on places to go; where to eat; even standing in the road to hail you a cab! The breakfast was more than enough. With regards to the area; the road the hotel is on is fine; crossing to La Rambla is Ok if you stick to the road that is one minute walk towards the port on the left which actually goes past a police station! Cannot vouch for very late night/early morning people returning to hotel but we had no trouble at 11.00pm. A taxi from the airport was 16 euros and returning was 26 euros maybe because we had overdone on the shopping! starting rate is always about 1.25 euros. 230643,ATripAdvisorMember,09/18/2004,Very pleased with the Universal Barcelona hotel Stayed here for 4 days in September. The hotel was very modern; clean and ther staff were all very helpful and spoke good English.On arrival we were given a map and directions to les rambles; the receptionist also told us which streets close to the hotel to avoid.The hotel is close to all the major attractions. Our room was a good size; very nice and clean and having air conditioning was a major plus.Overall; we were very pleased with the hotel for the price we paid. 230643,ATripAdvisorMember,09/14/2004,Won the Mrs over! I spent 4 nights at the Unviversal last week and was more then happy.The place was clean and tidy; the staff were very helpful and most importantly the rooms were great.We (myself and the Mrs) didn't get chance to try the restaurant food out however as there are so many nice places to eat in Barcelona.I'm now planning to return to Barcelona and will be satying at the Universal again.If Barcelona is your destination you should make the Universal your base - you won't be dissapointed! 230643,ATripAdvisorMember,09/13/2004,Not bad; but not great either. Not bad; but not great either. The hotel is right on top of a underground stop; which makes it easy to get to/from; but otherwise the location is nothing special: on a busy road and with nothing much immediately nearby. The rooms are clean and modern; and the facilities ok 鈥?the pool; though small; is pleasant; the bar lacks character and atmosphere and the breakfast doesn't really rise above standard Eurofare; though if you just need some fuel for the day ahead it'll do.Our major gripe is the room we were initially checked into: it was like a cell. There was no natural light at all; the only 'window' was a small opaque whitewashed panel; which opened onto a vertical shaft of concreted walls. Though it was on the 2nd floor (room 202 - avoid it) it might as well have been in the basement; even in the middle of the afternoon it was as dark as night in there. It was also tiny; with just enough room to get round the bed. We walked straight in and out again; and were moved onto the seventh floor and an altogether nicer room: with a window; natural light and good views over the city. Plus around twice the floorspace. Outrageous that the hotel could try to pass these two rooms off as being of comparable value. One is well worth staying in; the other I wouldn't spend a moment in there even if you paid me. 230643,ATripAdvisorMember,09/08/2004,Spectacular Way to Start Married Life My husband and I spent the first 4 nights of our honeymoon at the Barcelona Universal Hotel; before moving onto a 5 star hotel in Madrid. This hotel was far superior to our hotel in Madrid. Our room; with private balcony was just fantastic. The pool; although busy; is great for cooling off after a day of sightseeing. The staff are lovely and extremely helpful. The location is superb; with a metro station right outside the hotel. This is just a wonderful hotel for spending a few days in this gorgeous city. 230643,ATripAdvisorMember,08/29/2004,great place to be We stayed last week in this hotel and it was great!We will recomand this hotel to friends and family 230643,ATripAdvisorMember,08/27/2004,Fab location Spent 5 nights here and couldn't have asked for more.Excellent location for the Metro and Montjuic Funicular. Great views from the roof and walking distance to the Port and La Rambla.Careful which road you take to La Rambla as once very dodgy one nearby but the reception staff were very helpful in pointing you in the right direction.Nothing starts in Barcelona unitl midnight so be weary of revellers coming in at all hours in your an early to bed kind of person! 230643,ATripAdvisorMember,08/08/2004,Great Hotel Have recently returned from a 4 night stay at the Barcelona Universal Hotel can highly recomend this hotel. However; having read a few more reviews of this hotel I'd like to point out a couple of varying opinions. The trip advisor from Queens said they had to leave their key with the concierge wake him when they returned late at night; we were given swipe cards to our room so whenever we left the hotel we took it with us and could return any time; the hotel lobby was always open; (not that we arrived back in the early hours of the morning). Also; they say it's a very nice neighbourhood; well the LOCATION is great; but the area/neighbourhood is slightly downmarket. Not to say that we didn't feel safe; it's a pleasant stroll to La Ramblas to Port A Vell on the sea front/marina.The hotel is vey modern; the rooms were nicely furnished; beech furniture floors; room and bathroom were spotless cleaned everyday. Ladies; no need to bring a travel hairdryer as there is an excellent one in the bathroom. The beds were very firm; with long pillows. Plenty of wardrobe space for clothes; suitcases a free safe. Air con is fantastic; very quiet didn't need it on long because it started to get too cold! The staff were very pleasant spoke excellent english.We booked on Expedia breakfast wasn't included in the option. We ate breakfast everyday when we came to pay we got a bit of a shock. 110 euros for 2 people for 4 days. A bit steep if you ask me; but you need to stock up on a hearty breakfast to fuel you up for all the walking!The metro is right outside the hotel is very easy to use; we used the ticket machine bought a metro travel card for 10 journeys for about 6 euros.Also; a previous trip advisor said that a taxi from the airport to the hotel was 27 euros. Well; I think we were over charged as when we got in the taxi the driver didn't zero the meter; it was alreay at 11 euros. When we got to the hotel the meter was at 27 euros; but then he showed us a card to show it was extra for the two suitcases then added another 10 euros. So; I would ask how much before you take a taxi.Also; please be vigilant with your money/personal belongings. There is a guide on pickpockets in the hotel room. Basically; wear a money belt; wear your rucksack across your front. Don't have your wallet/purse in your pockets. Watch your backs; try not to get involved in any of the street theatre. Look as though you know where you are going; but don't be afraid to get out a map; there are tourists from all over the world.Also; our AA travel guide book recommended a restaurant called Le quinze nites; it's in a little square off La ramblas. Don't bother. The queue starts at about 730pm. The doors don't open till 830pm the service food were rubbish. Try the little restaurant just off to the left in the alley; can't remember what it's called; began with a c; few tables outside lovely inside; food great; if not a little nouvelle cuisine (small portions)! 230643,jules470,08/03/2004,Cute little inexpensive hotel; EXCELLENT location great for the price A friend of mine that I visited in Barcelona found and booked the Hotel Universal for me. It is only a couple of blocks away from Casa Batillo; and you can walk right to the Ramblas. It is in a VERY nice neighborhood; very odd for a budget hotel; far away from some of the seediness on the lower Ramblas. There is a huge and cheap internet cafe across the street; so beware the temptation of wasting your time in this great city sending email! (you can do that when you get home) This was in one of the nicer areas I spent time in Barcelona; VERY safe.I had lost my passport; and had to stay extra days over the weekend until I could get it replaced; and even though they were booked past the one night I planned to stay; the staff was very nice about finding me other accomodations. (With the help of my Catalan speaking friend) All the staff member's English is not %100; trust meMake a request that you do NOT have a room on the first floor....That was my original spot; and although clean enough; it was microscopic even by European standards; had no balcony; and was pretty depressing. During my day at the beach; without my knowledge; they switched me to a room upstairs (I found this out when I walked in and saw a staff member carrying all my clothes; suitcases toiletries up the steps)The new room was GREAT! spotless room and bathroom; wonderful balcony that opened out to the front of the hotel; I loved it; and I was thrilled when they had a cancellation; and I didn't have to switch hotelsIt was pretty cheap too; this was Sept of 2003; so it's hard to remember; but I think a single was 50 euro a night. The only drawback is that you it's one of those deals where they buzz you in so I had to wake up the clerk from his slumber on a cot in the Lobby to let me in and give me the key to my room (you have to check your key at the lobby when you leave) But; he was REALLY sweet about it! Also; no company upstairs; particularly of the opposite sex; so if you meet that special someone you're gonna have to go to their place....All in all; a great experience I would recommend it clean; cheap; not a better location to be had for the price. 230643,ATripAdvisorMember,08/02/2004,Great Staff ;very efficient and most concern especially after a theft! We just celebrated our 23rd.wedding anniversary in Barcelona. Our trip started quiet smoothly until we arrived at the Metro Paralel. A chap dropped his battery on purpose at the escalator causing a commotion and the other people were jammed behind one another; unable to get off.At this instant my husband lost his wallet;ID card;credit card and some foreign currencies; the chap was a professional Pick-Pocket.The ladies at the reception were quick to react when they heard what happened and offered us help instantly.They were very helpful and spoke very good English. To our surprise; after our unplesant schock; they upgraded our room and offered us a very spacious room with a view. All our disappointment on our first trip to Spain vanished; we did enjoy our weekend in Barcelona. The people at the hotel made a BIG difference!I can recommend this hotel and shall definitely return! Just a word of warning travel light and be very cautious when travelling on the Metro. 230643,ATripAdvisorMember,07/30/2004,Pleasantly surprised We were pleasantly surprised with how nice this hotel was. We booked it online just a few days before arriving; and did not know what to expect. The hotel was clean and the staff very friendly. We were happy to see there were no language barrier issues ... all the staff we encountered spoke English well. The location was perfect. We would stay here again. 230643,ATripAdvisorMember,07/27/2004,A little bobby dazzler.... We came here for a 4 day city break; and were very happy with the hotel. Location - pretty good; about 10 mins walk to La Rambla. Hotel - a bit of a big bland box from outside; but very modern; clean; and stylish inside. There's a very very small pool on the roof with areas to sunbathe in - very nice after a day on your feet. Free internet access on level 9. Staff - fine; no problems. Room - clean; modern; powerful and quiet A/C; lovely complimentary soaps; daily change of linen and general tidying. Breakfast - very good; extensive choice; with fruit; cereals; ham; cheese; bacon; sausages; omelette; juices; and chocolate cake! Coffee was pretty ropey; though. Would stay here again. Top tips for Barcelona - go see Gaudi's park; eat in the Placa Reial in the evening; get a taxi to and from the airport (27 euro) 230643,ThomasCroydon,07/26/2004,Fab I've just returned from a 4 day (18 - 21 July 04) stay with my partner who was celebrating his birthday.The hotel was fantastic; we did have a bit of a wait when we arrived but was very pleased to see they had a locked room for our luggage and a very helpful concierge. The staff at the desk were very helpful and got out a map and showed us places to go to eat while we were waiting for our room.Once we got to the room I was pleasantly surprised on how big the room was; unfortunately we got the short straw and had a room with no view but it didn't spoil anything. The room was very clean; and well maintained. There was everything that you needed a mini bar; a free safe (very easy to use) little accessories in the bathroom.We went to the outdoor pool which is on the roof WHAT A VIEW!!The location is great with La Ramblas only about 10 minutes walk and the metro outside. It was can a bit confussing coming back from La Ramblas because you can end on roads that tourist shouldn't go. I had one small problem which was the Satellite TV which was all in Spainish (I speak no Spanish apart from Thank you).Overall had a fabulous time; I would recommend this is a great place to stay. 230643,minibreakhero,07/22/2004,I would stay there again The Unierversal is appointed with excellent clean; modern rooms with good range of complimentary toiletries for you to stash in your case (including shoe shine; tooth brush; razor and tissues!).Room bonuses also included a free in room safe; heated towel rail and bonkers hotel radio which was piped into the bathroom! Air con and black out curtains were excellent for afternoon siestas after checking out Gaudi's finest.Staff were very helpful; friendly and only too willing to help you out with any enquiry from furnishing you with local info to giving you further complimentary toothbrushes!The hotel is situated in a good location; out of the main throng of La Rambla. It is on a fairly busy road but the hotel has good soundproofing so it doesn't interfere with a good nights kip. The hotel is right next to a metro station which is the best way of getting round the city.The only gripes were (and these are very minor); on check-in the staff told us that we had to wait because we had ordered a double room as it wasn't quite ready. They; however; could offer us a twin room if we wanted a room now. We waited until 2pm and on getting to the room we noticed that it was 2 singles pushed together (but it didn't feel like we were on 2 singles). The other minus point was to get to la Rambla from the hotel means going through El Raval(guide books tell you to stay away at night). Having said that; it's cheap and easy enough to get the metro and taxi so why bother walking? Especially when you are wearing high heels.... 230643,ATripAdvisorMember,07/22/2004,Excellent location; helpful staff; big bed... Not bad at all. Considering some of the hotels that I had planned to stay in in Barcelona were horrible looking things; just yards from noisy dens of debauchery; I was extremely greatful to be here; in a (relatively) quiet street. The close proximity to a tube station was also very welcome. The staff were exceedingly friendly and responded to tourist Spanish in smooth English. The rooms were very comfortable and an excellent base for exporing the city although I didn't check out the restaurant at all. The 'king size' bed was in fact two singles pushed together but I only noticed on our second day so it couldn't have been all that bad... 230643,Pontooner,07/13/2004,Better than imagined... Ola;Just returned from a 3 night stay in the middle of our Paris vacation. Wow. This hotel delivered more than I expected. From the 15 Euro taxi to the hotel (25 Euro return due to departure fee); to the accurate web site photo representative rooms; we were off to a very good start. I booked my reservation w/ Expedia for approx. 110 Euro and did not have any issue. The hotel is situated far enough away from Las Ramblas to be able to get some sleep (5 min walk); while being directly in front of the convient Metro and Funicular to MontJuic. It is also a 5 min. walk to the Port area and maybe 15 until you hit the beach. When I say 15 mins. it is probably one of those 15 that you don't even notice due to the sights. Don't believe the paranoia of the descriptions of the area or the street (Nou de la rambla) to Las Ramblas. Please! I still carried my wallet in my front pocket; and had a small carrybag (my man purse as the wife described it); but this is essential for your camera/guidebooks/etc. I carried all of my wife's ID/ATM/C.C. in the wallet; and left our passports (carried hotel stamped photocopies around) in our room safe; but never felt unsafe for a moment; no matter how late or deep we explored even the Gothic area. We loved the rooftop pool for our late afternoon cool off. I didn't have any hassles bringing our own beer/wine up there; although you can order beer up from the lobby. Followed by a siesta; we enjoyed our dinner(s) (reservation recommended at Senyor Parellada); pub crawled; and even hit a club. If a Club is not your thing; The London Bar has live entertainment and Red Bull/Vodka to keep you going (on the Nou de la rambla on your walk back to the hotel). We loved Barcelona and will return. Just go; and remember to power through the groggy apres siesta feeling. Muchas Gracias T.A. (again) 230643,ATripAdvisorMember,06/27/2004,Great rooms Hotel rooms very comfortable. Higher floors have nice views; but not so lower down. Rooftop pool is small but wonderful. Great downtown location next to subway on a main street. If you like to walk everywhere this is not a super location as the neighborhood walking from hotel to the Ramblas is undesirable. 230643,twofortravel,06/22/2004,Nice hotel; but bring your reservation confirmation.... This is a modern hotel; that is located close to the Las Ramblas and the harbor area. Our room was spacious and nicely furnished. The staff was helpful; however we encountered a problem at checkout. We had booked the rooms to include breakfast through hotels.com; but the hotel charged us for breakfast. The desk clerk said they did not have a record that indicated breakfast was included and said they had experienced the same problems with guests who had made their reservations with hotel.com. The clerk asked for a printout of the email confirmation; but unfortunately; we did not have it. We paid the charges and are trying to resolve this problem with hotels.com. 230643,JJCH,06/15/2004,Excellent Service We stayed here for 3 nights with a 16 month old baby and were a bit apprehensive about having a baby in a hotel room for 3 nights. The staff however could not have been more helpful with heating baby food etc. Apart from this the hotel is well situated close but not on Las Ramblas and is well within walking distance of most attractions. The roof top pool is a must to coll down in the evenings or to get the last bit of the sun. 230643,sandollar,06/11/2004,Great short break hotel Just returned from 5 day break staying at the Barcelona Universal Hotel with 4 friends (all over 40!) Our rooms were spotlessly clean and staff were very friendly and helpful. We loved the substantial breakfast - chocolate cheesecake for breakfast was a first!On the roof there is a VERY small pool and a few loungers for relaxing after a long day sightseeing; with fabulous views of the city. Only 10 mins walk from Ramblas though the walk there seemed to pass the edge of the red light district but a metro station outside the front door made travel easy. We got 2 day tickets for the tourist bus which covers all the main attractions and gives you a book of tickets for discounted entrance to most museums and galleries. We had a brilliant time and would definately use this hotel again. We booked through octopus travel.com and got a good deal. 230643,dubkeith,05/29/2004,excellent hotel This is a great hotel; modern rooms; huge beds; our room was larger than average; with a walk-in area and great views.Nice bars and restaurants near the hotel which serve til 3am; a metro right outside; or if you prefer to walk; it's only 10 mins to the Ramblas.Rooftop pool area was nice with great views.Staff were very helpful and courteous.Pricewise; we felt guilty about paying so little - 100 Euro per room per night - that's how good this place is.Will definitely return. 230643,ATripAdvisorMember,05/28/2004,Great Location Stayed at the Universal at the beginning of May for 3 nights and loved it! The location is ideal - you literally walk out of the front door of the hotel and the metro station is at your feet. My only advice is to mind the hours of the metro; as the system in Barcelona seems to close earlier than other cities across Europe. The room was very nice - no view to speak of; but again; the location is unbeatable!! FYI - cab fare from the airport should run you about 15 euros - plus any extras for baggage and passengers (which the cab drivers in Barcelona are more than happy to tack onto your fare!!). 230643,ATripAdvisorMember,05/24/2004,Brilliant Hotel! We stayed at this hotel after booking out of the absolutely disgraceful Millenium Best Western hotel just around the corner. It was as if we'd moved to a different planet in comparison. Clean; modern rooms; Aircon; pleasant; friendly staff.I highly recommend it; as for the Millenium - sleep in the street first! 230643,ATripAdvisorMember,05/09/2004,7 min to the ramblas and modern! Very modern and highly comfortable hotel. Only around 5 or 6 min walk to the Ramblas; and in case you feel lazy; it's literally 30 seconds from a convenient metro station called Parallel. The room was very modern and very clean. The front desk staff were incredibly helpful and multilingual!The only minor negative was that they wouldn't provide an iron to the room! They refused on 'safety' grounds; and asked us to use the rather expensive hotel ironing service. So - take a travel iron with you!!! 230643,katrinabull,05/04/2004,Good location I stayed in this hotel after reading the reviews. I have just come back from three nights taking my mum and sister. They are very critical; so this is an honest review.Hotel - location: excellent; you can take a 10 minute walk to Las Ramblas; or the hotel is right outside the green line tube which can take you all over the city. Taxis are cheap anyway. Convenient to get to main train station to get to the airport too.standard: good; clean rooms - we wanted three single beds but had to share one double though but got a sofa bed made up. The beds were very comfortable. Great big bathroom with two showers!Staff: very friendly indeed; especailly bar staffFood: didn't want to eat at the hotel as breakfast was way over the top (i.e. expensive) - we walked two minutes to the left of the hotel to Cafe International and had some great; big breakfasts for only 5 euros. Much better value! Try and speak some some spanish with he waited though - they work very hard.The main road outside is very; very busy at night with traffic so you can't sleep with the window open but they have very good air-co anyway.I would stay again - but as I took my mum; I wanted a hotel that was slightly more expensive than I might usually choose.. 230643,ATripAdvisorMember,04/19/2004,Nice clean hotel - great location Modern; clean; rooms are more than reasonable in size and equipment; stuff always willing to help. Breakfast is very good and rich; though service in dining room needs more help. Two internet stations on the 9'th floor are usually free. Subway station right at the hotel saves time and money.Dinner is great for a very reasonable price if you look for a quiet romantic one; that leads you straight to your room for further activities...We stayed for 6 nights and loved every minute. 230643,giddyupIRL,04/14/2004,Great spot! Statyed here in September 2003. Great location...less than 10 minute walk to Las Ramblas. Metro right outside the door for anything further afield. Pool on roof is small but nice and the view is great. A little on the expensive side but worth it. Will stay again. Only problem was the UK Stag party that was there for the night of our stay. Not the hotels fault but it's obviously a popular spot. 230643,ATripAdvisorMember,03/16/2004,Great Hotel;Great location!!! showReview(1727164; 'full'); 230643,CarlinCali,03/15/2004,Did I stay at the same hotel as everyone else? showReview(1725310; 'full'); 230643,ATripAdvisorMember,03/12/2004,Great City Great Hotel showReview(1721282; 'full'); 230643,lucis,03/02/2004,Excellent except for one thing showReview(1701314; 'full'); 230643,kingeric78,01/19/2004,roof pool. showReview(1557936; 'full'); 230643,ATripAdvisorMember,12/01/2003,New and comfortable showReview(1502869; 'full'); 230643,Loubyfish,11/18/2003,Fantastic! showReview(1491297; 'full'); 230643,ATripAdvisorMember,10/21/2003,Loved Hotel Universal in Barcelona!!! showReview(1400762; 'full'); 230643,ATripAdvisorMember,10/12/2003,Great Position showReview(1385340; 'full'); 230643,ATripAdvisorMember,09/17/2003,Barcelona visit - Hotel Universal Barcelona showReview(1343565; 'full'); 230643,lass,12/17/2008,Camere verso la strada molto... showReview(22864162; 'full'); 230643,orchidea2,12/11/2008,Molto disponibili showReview(22633953; 'full'); 230643,lass,10/12/2008,Super贸 mis expectativas; el... showReview(20995582; 'full'); 230643,lass,09/09/2008,jederzeit wieder showReview(20552693; 'full'); 230643,lass,08/26/2008,H么tel id茅alement plac茅 et de bon standing showReview(19630827; 'full'); 230643,lass,08/26/2008,Ci tornerei di corsa!!!! showReview(19630826; 'full'); 230643,lass,08/22/2008,Buon rapporto qualit脿 prezzo showReview(19630824; 'full'); 230643,lass,08/21/2008,Tutto bene showReview(19630822; 'full'); 230643,lass,08/18/2008,si possible j'y retournerai showReview(19630820; 'full'); 230643,lass,08/14/2008,Perfetto showReview(19630817; 'full'); 230643,lass,08/09/2008,Super bien; avec piscine et solarium en haut supers. showReview(19630823; 'full'); 230643,lass,08/07/2008,Tr猫s bon hotel / espace piscine tr猫s agr茅able showReview(19630821; 'full'); 230643,lass,08/03/2008,Tolles Hotel in super Lage showReview(19630819; 'full'); 230643,lass,08/01/2008,Tr猫s bon h么tel mais bruyant showReview(19630818; 'full'); 230643,lass,08/01/2008,Besser geht nicht! showReview(19630816; 'full'); 230643,lass,07/28/2008,Super Lage; leider recht laut showReview(18529087; 'full'); 230643,lass,07/25/2008,Sehr gute Lage showReview(18529086; 'full'); 230643,lass,07/18/2008,Super Hotel zu einem super Preis showReview(18529089; 'full'); 230643,lass,07/18/2008,Lautes Stadthotel in gutem Zustand showReview(18529090; 'full'); 230643,lass,07/15/2008,troppo bello e tranquilo showReview(18529084; 'full'); 230643,lass,07/15/2008,Werde beim n盲chsten Mal auf jeden Fall wieder dieses Hotel buchen! showReview(18529083; 'full'); 230643,lass,07/06/2008,Chambre sur l'avenue TROP BRUYANTE showReview(18529085; 'full'); 230643,lass,06/30/2008,Hotel tr猫s confortable mais... showReview(18411116; 'full'); 230643,lass,06/29/2008,sch枚n; aber laut showReview(17429313; 'full'); 230643,lass,06/08/2008,comodissimo showReview(17429312; 'full'); 230643,Victoriavisq,06/03/2008,El peor servicio que he tenido en un Hotel showReview(16632636; 'full'); 230643,lass,06/01/2008,Gerne wieder showReview(17429311; 'full'); 230643,lass,05/19/2008,nous y retournerons d猫s que possible showReview(16587350; 'full'); 230643,lass,05/16/2008,Bien plac茅 pour acc茅der aux bons coins de barcelone showReview(16587348; 'full'); 230643,lass,05/13/2008,Avevo richiesto il lettino... showReview(16730819; 'full'); 230643,lass,05/12/2008,Buon albergo showReview(16587344; 'full'); 230643,lass,05/09/2008,Gute zentrale Lage und sehr guter Service! showReview(16587343; 'full'); 230643,lass,05/05/2008,Beaucoup trop bruyant showReview(16587345; 'full'); 230643,lass,05/04/2008,Tr猫s Bon Emplacement Bon Accueil et Bon S茅jour showReview(16587347; 'full'); 230643,lass,04/30/2008,De莽us showReview(15566693; 'full'); 230643,lass,04/25/2008,Troppo rumoroso showReview(15566692; 'full'); 230643,lass,04/11/2008,w眉rde es wieder w盲hlen showReview(15566691; 'full'); 230643,lass,04/04/2008,gerne wieder showReview(15566685; 'full'); 230643,lass,04/01/2008,Immer wieder showReview(15566684; 'full'); 230643,lass,03/26/2008,W眉rden wir wieder buchen showReview(14729643; 'full'); 230643,lass,03/25/2008,Optimales Hotel f眉r einen Barcelona-Urlaub showReview(14729642; 'full'); 230643,lass,03/23/2008,Werde ich sicher wieder buchen showReview(14729641; 'full'); 230643,lass,03/19/2008,Gute Lage showReview(14729640; 'full'); 230643,lass,03/10/2008,nous y retournerons avec plaisir !! showReview(14729639; 'full'); 230643,lass,03/05/2008,M枚chten bald wieder hin showReview(14729638; 'full'); 230643,lass,03/01/2008,Tr猫s belle situation showReview(14729637; 'full'); 230643,lass,02/27/2008,in diesem jahr kommen wir wieder showReview(13974697; 'full'); 230643,lass,02/27/2008,un peu d茅莽u showReview(13974695; 'full'); 230643,lass,02/26/2008,nous y retournerons si l'occasion se pr茅sente showReview(13974694; 'full'); 230643,lass,02/19/2008,au secours le bruit ! showReview(13974692; 'full'); 230643,lass,02/14/2008,Gerne wieder showReview(13974691; 'full'); 230643,lass,02/13/2008,Durchaus zufriedenstellend showReview(13974690; 'full'); 230643,lass,02/09/2008,Sehr gerne wieder showReview(13974689; 'full'); 230643,lass,02/09/2008,Super showReview(13974687; 'full'); 230643,lass,02/07/2008,Dommage les murs trop fins. showReview(13974684; 'full'); 230643,lass,02/05/2008,le sous marin showReview(13974682; 'full'); 230643,lass,02/04/2008,Tr猫s bon hotel showReview(13974681; 'full'); 230643,lass,02/02/2008,Ci torneremo showReview(13974683; 'full'); 230643,lass,01/17/2008,Tr猫s bien plac茅; tr猫s propre. showReview(13194741; 'full'); 230643,lass,01/10/2008,Posizione eccellente - Hotel pulito e moderno showReview(13194742; 'full'); 230643,lass,01/03/2008,Gerne wieder showReview(13194740; 'full'); 230643,lass,11/25/2007,Ideales Hotel zur Erkundung Barcelonas zu Fu脽 und mit der Metro showReview(11307869; 'full'); 230643,lass,11/16/2007,ALCUNI ADDETTI SIA ALLA... showReview(11425757; 'full'); 230643,lass,11/03/2007,Nous y retournerons si nous revenons 脿 Barcelone showReview(11307864; 'full'); 230643,lass,11/01/2007,Gerne wieder showReview(11307865; 'full'); 230643,lass,10/15/2007,Un peu d茅莽u showReview(11660468; 'full'); 230643,lass,10/08/2007,Hotel tr猫s pr猫s du m茅tro... showReview(11425758; 'full'); 230643,lass,10/04/2007,Gerne wieder showReview(11660467; 'full'); 230643,lass,10/02/2007,parfait pour un s茅jour touristique; bien plac茅 showReview(11660464; 'full'); 230643,lass,10/01/2007,Inadmissible showReview(11660463; 'full'); 230643,lass,09/30/2007,Der beste Tip f眉r Barcelona showReview(11660465; 'full'); 230643,lass,09/03/2007,Attenzione quando dovete... showReview(12649488; 'full'); 230643,lass,08/17/2007,h么tel id茅al sp茅ciale d茅couverte showReview(11440278; 'full'); 230643,lass,08/09/2007,non vedo l'ora di tornarci showReview(11440277; 'full'); 230643,lass,08/08/2007,ok Lage; gute Zimmer; unerfahrenes Personal showReview(11440275; 'full'); 230643,lass,08/06/2007,tres tres bon hotel qualit茅 top showReview(11440274; 'full'); 230643,lass,07/20/2007,Ottimo hotel; ottima posizione... showReview(12651020; 'full'); 230643,lass,06/26/2007,H么tel tr猫s correct - Parking tr猫s appr茅ciable showReview(11491203; 'full'); 230643,lass,05/19/2007,Bien plac茅 mais bruyant showReview(11429069; 'full'); 230643,lass,05/12/2007,Sch枚nes Hotel f眉r einen Kurzurlaub showReview(11429068; 'full'); 230643,lass,04/20/2007,G眉nstig gelegen showReview(11403198; 'full'); 230643,lass,01/27/2007,Sejour dedie 脿 Gaudi : tous les... showReview(11425759; 'full'); 230643,lass,01/13/2007,Ottima la posizione: 10 minuti... showReview(11425760; 'full'); 230643,lass,01/09/2007,tr猫s bien situ茅! showReview(11385017; 'full'); 230643,lass,01/08/2007,H么tel tr猫s confortable showReview(11385016; 'full'); 230643,lass,12/18/2006,Appena fuori dai centri vitali... showReview(11425761; 'full'); 230643,lass,11/03/2006,bien pour d茅couvrir le centre de Barcelone showReview(11373388; 'full'); 230643,lass,10/23/2006,Bon emplacement showReview(11367397; 'full'); 230643,lass,10/21/2006,H么tel bien situ茅e et tr猫s confortable showReview(11367396; 'full'); 230643,lass,09/26/2006,Mittelma showReview(11348980; 'full'); 230643,lass,08/27/2006,Tr猫s bon h么tel showReview(11334003; 'full'); 230643,Jott,08/08/2006,gut gemachtes und gepflegtes Hotel im Preissegment bis 140 鈧?#x201d; Blick von der Pool-Terrasse auf die Avenida Paral.lel 230643,lass,07/18/2006,Gutes Hotel jedoch an lauter und vielbefahrener Stra脽e gelegen. showReview(11332676; 'full'); 230643,ATripAdvisorMember,07/06/2006,Das perfekte Hotel f眉r den Citytrip showReview(5431899; 'full'); 230643,lass,04/26/2006,Hotel ben collegato; fermata... showReview(11425762; 'full'); 230643,lass,01/15/2006,浜ら€氳嚦渚?#x201d; showReview(19156428; 'full'); 230717,MaltaCasper,11/12/2008,duomo at your doorstep. My second time staying at this hotel; we paid 450 euro for 5 nights two adults and a child so i consider that i got value for money. The hotel may be considered more a three star plus so do not go with a four star expectation. Regarding the drain like smell i do not think it as bad as expressed in previous reviews. I stayed in the hotel in november so it may be more unpleasant in the summer months; however keep in mind that florence does suffer from sewage odour. Breakfast is pretty basic but quiet satisfaying for hotels in italy maybe slightly basic for a four star. Location is great; close to all sights and the amazing duomo is just down the street.Staff were helpful and always gave good advice and helpful information. 230717,Cher77,10/08/2008,Great Location - Very Happy with Everything! I recently stayed at Hotel Fenice Palace while in Florence and found it to be Excellent! The room was clean and modern; I had a window that opened (not common in Australia); large comfortable bed; flat screen TV with cable. The Hotel Staff were polite and helpful; and it was in an excellent location close to the Duomo and other attractions. I booked through a discount hotel website and got a great price on this hotel. The only downside would be that breakfast was not included. I would definately recommend this hotel; and would stay again if in Florence. 230717,Rickebob,06/23/2008,Needs some work 6 of us stayed at the Fenice Palace June 17-19. We booked this hotel due to it's great location and on that note we were not dissapointed. Very close to the Duomo and the Ponte Vecchio but Florence is a great walking city anyway.I must say the street noise in our second floor rooms made sleep almost impossible and the air conditioning was weak and noisy; not acceptable for the prices we paid. Bathroom in our room (209 I think) was very basic with a miserable shower and hardly enough room to turn around. I know it's Europe but a shower stall would be much better than a flimsy curtain that sticks to you and allows water to drench the floor every time you bathe.Staff was generally pleasant and tolerant of my weak attempts at Italian. Check in and check out were painless and efficient. I just wish our complaints about the AC had at least been met with empathy.I think there are probably better hotels available but as this was our first trip to Italia I have no idea where they are. We will travel here again because it is a wonderful city. We will stay elsewhere however.Ciao! 230717,leahgreen,06/21/2008,Liked the location; thats about all! We stayed here for a week in June. The location of the hotel is excellent;being central and is within easy walking distance of most of the major attractions. We found the staff helpful and the service prompt. The room was cleaned daily; the linen and towels clean and of a good standard. Problems; there were several; 1. The room was noisy - due to the hotels location; it is an Italian city.2. The air-conditioning was obtrusive; especially at night.3. The hotel corridors occasionally smelled of drains;although this was far from uncommon in Florence. 4. The bedroom needed repainting and the plastering repaired.5. The en-suite bathroom was small; some of the fittings were cracked and the toilet seat did not fit the pan.6. The shower rose had 2 positions; waist level and out of reach!7. Breakfast food was not up to 4* standard; we have had much better food and choice in 2* accommodation.8. The coffee machine in the breakfast room confused everyone; no matter what nationality; and was certainly not up to Italian coffee standards as far as taste was concerned.9. Generally; the hotel was some what faded and in need of redecoration. Would we stay there again? Probably - but only because of the location and it would need to be considerably cheaper; we booked through Thomsons; other agents may of course have lower rates. 230717,deepc55,06/19/2008,Location is not everything Shocked at the 'not caring attitude' of the staff and management. During our stay it got quite warn and needed to put the aircondition on BUT it was not yet June so the A/C doesn't work!! It seems that the rates one pays in May do not include aircondition!! Great location but inside all sucks. 230717,pogson,03/12/2008,BeE Warned - Don't Let The Location Override The Condition I am shocked that this hotel carries a 4 star rating!!! This rating has made me question the formula used for all Italian hotels in general. To call it a cesspit is being kind !!! The carpets are badly stained; dirty and threadbare. The rooms are dark; dingy and the toilet seats don't even fit the pan !!! The list is endless. Worse still is the dank dirty smell in the corridors.I realise that this is an ancient city but there is no excuse for blatant misrepresentation. It is an insult and a con to expect guests to stay in what they are lead to believe is a 4 **** hotel. One of rooms used by my party had a huge gaping hole in the wall by the bed with electrical wires exposed!! Unbelieveable !! Adding insult to injury the ceiling was also leaking !!!The staff seemed unfazed by other guests complaints giving the distinct impression that they had heard it all before and there was no motivation to correct problems as guests would be staying there for short periods only.The whole place is shabby; grubby; dingy and tacky. Avoid it if you can. If you can't because it is already included in your itinerary; ask your travel agent to be moved to a different hotel. 230717,MrGrumpyScotland,03/09/2008,Right in the middle of things The Duomo is virtually the centre of Florence and the hotel is only a few metres away from it so you never get lost getting back; just follow the signs for the Duomo! The hotel may not be in the first flush of youth but it was very clean; the bed was comfortable and the staff were both friendly and helpful; giving worthwhile advice on eating out and prebooking museums etc. Our room was on the first floor and was spacious with a comfortable bed(extra pillows supplied within minutes) and a good size bathroom. There was a safe; a minibar and fully functioning flat screen tv. Because of the central location there is a bit of noise during the night even with the windows closed (it is air conditioned) but that comes with the location. The hotel catering is basically breakfast only but you can get a coffee or a drink in the evening at the little bar. During the day there are plenty of places nearby to snack or drink. If you are fit and don't have too much baggage you can walk to the Central station; you don't need a taxi but it is about 7 euros if you do. 230717,anlaby1976,10/09/2007,Well located; not as bad as other reviews make out My friend and I booked a trip to Florence and wished to stay in a centrally located hotel. The one we were booked into was the Fenice Palace. Having read some of the reviews we were very concerned that the hotel may not be too nice. However; we were pleasantly surprised. It is extremely convenient for all the sights and only about 7 or 8 minutes walk from the SMN train station. On arrival a very apologetic receptionist advised that the lift was being dismantled as someone had dropped something which had rolled through the small gap near the doors. However; she instructed the porter to carry our suitcases up to our room; which was unfortunately on the fourth floor. We made it up the stairs without too much difficulty; although we were somewhat out of breath being two middle aged ladies. It was worth it though; our room overlooked the entrance to the San Lorenz market and the view was very pleasant. The room was perfectly acceptable and the bathroom was clean and tidy. Yes; if we had wanted a bath we would have had a wait as the tap was rather slow; but getting a hot shower was not a problem. A big plus was that the hairdryer; unlike in many hotels; was quite powerful and fitted the bill. We did not purchase anything from the minibar; but noted that the prices were also quite reasonable if we had have wanted to. By the time we had unpacked.showered and changed the lift was working again; but we managed to walk downstairs. The carpet was somewhat shabby; but there was no damp smell or anything like that. We had a good night's sleep; but the location of the hotel does mean it is a little noisy and light sleepers may have difficulties. We were shattered so slept the sleep of the dead anyway. Breakfast was served in the basement restaurant; which was a little warm; but the food was fine. There was a good choice of items and no one would need to leave feeling hungry. We found all of the staff very helpful and nothing was a problem; if you needed something a polite request was all that was required. I would have no problem recommending this hotel to friends and colleagues; I am not sure what the rate is; as we booked a package; but our total weekend; using a budget airline; cost 拢250 each; from Leeds Bradford Airport in Yorkshire; UK. We found the rail fare from the airport; via Pisa Centrale; to Florence was much less expensive than in the UK and; also; eating out was very reasonable. Museum fees were not extortionate and all in all we had an extremely enjoyable time. The only thing we would do differently; having the experience of hindsight; would be to split our stay between Florence and Pisa; as we took the train to Pisa and back one day during our stay; whereas if we had made Pisa a separate overnight stay; we would have saved a couple of hours sitting on a train. 230717,Cork9509,08/13/2007,DO NOT STAY HERE (POSSIBLE FOOD POISINING) When we left our shabby; smelly hotel room to go for breakfast; we found flies in the rotten fruit bowl at the buffet table; which can carry food poisining bacteria; warm yogurt which contain bacteria unless chilled; and awful grey and brown scrambled egg. The thing that got us; is that this hotel claims to have four stars. The flooors were filthy; carpets worn and tired; and the walls were stained and badly needed a coat of paint. We will never be back. 230717,mkj22,07/27/2007,Yuck We had the misfortune to stay at this hotel for one night during our visit to Florence. We knew we were in for a rough night's stay when the staff on the front desk were so unfriendly. Some of the key highlights were as follows:- Stained carpets throughout the hotel- Towels and bed linen that stank of vinegar (even when fresh ones requested)- View from our room window was a brick wall about 2m away making the room very dark; dingy and claustrophobic- Very noisy room; could hear every move made and word spoken by our neighbours; and our air conditioning sounded like a tractor- Fridge didn't work- Paint peeling off the ceiling; damaged mirror and generally very aged and unattractive decor throughout the roomWould we stay here again? Clearly not and certainly would not recommend it to anyone else; despite of it's convenient location which is about all it has going for it. 230717,GlobalOttawa,07/07/2007,Dirty Smelly Hotel This hotel should be avoided if at all possible. We only stayed in it; as we had to leave an even worse one; the Old Florence Inn; which is also a complete fraud. The Tourist office gave us the impression that this was the only hotel available as there was a massive conference in town.The first room we saw stank of cigaretter smoke and the bathroom was dirty with even the looking glass showing its age. The second room we settled for; had wallpaper peeling off everywhere and the holes in the ceiling were filled with tissue paper!!! The corridors stank and the elevators had broken down. The only good thing about the hotel was one friendly check in clerk and a decent breakfast. What is the amazing about this terrible hotel is that it is in a fantastic location in a world famous place. What are the owners thinking they are doing letting a valuable asset like this going to rot? I would love to see the owners respond to this comment. 230717,TravelNowdielater,06/11/2007,Great Hotel; Fantastic Concierge What a way to experience Florence for the very first time.We traveled SF to Paris; Paris to Rome; then transferred to the trainstation and took the train to Florence. Arrived early evening into Florence; and a short walk from the train station to the hotel.Suffice it to say; we were tired and hungry. Concierge was able to recommend a restaurant that was a short walk from the hotel; which was more that appreciated after spending eighteen hours seated. Restaurant was fantastic; home cooked Tuscan fare. Ended up eating most evenings at this restaurant.Nothing compares to waking up the first morning; opening the shutters to a clear blue crisp spring morning; looking left and seeing the Baptistry down the street; and looking right and seeing the Medici palace.Was able to walk to everything; no need for taxi鈥檚 in this town. After speaking with the concierge about what places we wanted to see; they also gave recommendations on sights not in the guidebooks and they were able to make reservations for the Uffizi and other sites for us. Saved us a lot of time not in lines.Overall; a very pleasant experience and looking forward to staying with them again March 2008. 230717,Fidell,05/19/2007,good location; but so so! bathroom 1 230717,wowos,05/15/2007,Terrible.... bath again 230717,Conks,04/02/2007,No way 4 star and smelt of drains This hotel is the worst we have ever stayed in in years of travelling. It stank in the hall areas. The room was shabby and far too hot. On complaining of the heat we were told to leave the door open as the air conditioning would not be operational until June 1st. The breakfast was a disgrace. We felt sorry for most of the staff who tried their best in impossible circumstances. This hotel woud not rate a star at all were it not for the location which is certainly central; as evidenced by the traffic fumes and noise constantly passing by. Stay away at all costs!! 230717,Kloud,01/02/2007,New Year's Crackers! The +: - Central location. Certainly the best spot to visit most of major city's attractions; close enough to train and bus station; really nice to walk around.- Nice staff; nice breafast (standard criterias); quiet hotel... The -:- A bit rusty around the edge; paper walls; paintings; faded colors in the rooms; our warm water in the shower was very weak... A FOUR Star Hotel should have higher standards.- Noisy! Of course; we stayed around New Year's Eve; so no big deal; but try and avoid the rooms close to the main street; or the one on the left of the hotel; it's really not quiet.Overall: you get a nice place to stay; not too expensive if booked in advance; but it's no palace; and not for the light sleepers...Anyways; Florence is to be seen over and over... 230717,Italyafficionado,11/27/2006,Quite one of the worst hotels in Florence Smelt dirty on entering and was in fact filthy throughout the corridors and our bedroom was quite unacceptably dirty. Worn carpets; dirty curtains and bedspreads. The bathroom was extremely tired-looking with cracked tiles and damaged tile grouting round the bath. The whole place wants a complete make-over. To cap it all the over- cooked part of the breakfast was inedible. Definitely not 4 star - probably a poor 1star if any. 230717,zardoz1,11/04/2006,Good value; great location Room; single bed 230717,jwl2672,11/01/2006,Great value and free breakfast Booked on Venere in 2002. Venere is a great website for booking European hotels because the prices are quoted in Euros or the respective currency and after the exchange rate; it costs much less than Expedia or any American websites.Fantastic location - I can't stress this enough. It is 2 blocks away from the Duomo which is the center of town. Good restaurants nearby and very alive. Free continental breakfast was good enough for me and lasted me until 3:00 pm. The central location made it very easy to go to the hotel to use the restroom after sightseeing or just unpacking souvenirs. Clean enough room and slightly larger than your average European hotel. Small by American standards of course. (God bless America!)The problems are that the street noise is very loud and do keep you up a bit. Other than that; the lighting is good and the bathroom is clean. Great value. 230717,sharonwishnew,09/10/2006,Smelled like baby diapers This place smelled like used baby diapers as soon as you entered the lobby and didn't improve as you were in the hallways or in the rooms. The first room we were in; was supposed to be air-conditioned; but was hot. They put us in a different room; but it wasn't much better. The lobby staff were unhelpful; and unpleasant; especially the young female concierge. 230717,OntarioPeggy,07/12/2006,Good room; Great Location! From some of the reviews I have read; I cannot believe I stayed at the same hotel as the writers! A friend and I stayed at the Fenice Palace for two nights early in May. This was not our first choice of hotel; but we would definitely book the Fenice Palace again and have recommended it to friends. Despite our early arrival that day we were able to check in promptly. The staff was friendly; knowledgeable and accommodating. Our room was clean and quite satisfactory. A double room; it contained two double beds; the only Italian hotel we stayed in with this feature! The bathroom was clean; large enough and had a bath as well as shower. We overlooked Via Martelli; so it was slightly noisy; but not a problem. It was fabulous to look left from our balcony and see the battistero! 230717,ATripAdvisorMember,12/30/2005,Excellant situation I have stayed at this hotel over a dozen times. It is ideally suited for all the sights. The staff friendly and very helpful. I have recommened them to numerous friends who were equally satisfied.The rooms adequate if not huge; but then who stays in their room in the beautiful city of Florence ?!! 230717,ATripAdvisorMember,10/05/2005,How did this dump get four stars? This hotel represented the low point of our entire trip. We stayed at four-star hotels all over Italy; and they were either good or very good. This place was absolutely horrible! The rickety elevator took us to our smelly hallway. The carpeting was filthy and disgusting; and our room was dark; musty; and depressing. The bed felt like a wooden plank; and the bathroom almost defies description. It was long and narrow; so that you almost had to walk sideways from the toilet to the sink and tub. The shower was ridiculous - located on the long wall over the tub instead of the end wall; and the water actually went right through the shower curtain onto the bathroom floor. Even the public computer in the lobby was gross; as the keyboard was dirty and greasy. We could not wait to get out of there and continue to be baffled by the four-star rating. Do not stay there!! 230717,ATripAdvisorMember,10/02/2005,Great value for money We stayed 6 nights early Sept and were very pleased with our accomodation for the price we paid; the location couldn't be beaten. We took a taxi from the train station it only cost Eur 8. Staff at reception were friendly. Just a couple of mins walk to Duomo. Double glazed windows kept out any street noise. A supermarket is just a 5min walk away. Breakfast was very good overall; compared to other hotels on our trip. We had no problems and I would recommend this hotel since it has now been refurbished. 230717,ATripAdvisorMember,08/29/2005,Rough Accomidations in a Fabulous Location! We got home from Italy less than 12 hours ago; and I feel the need to report back on this hotel first. We'll start with the good... 1. LOCATION couldn't have been better. We were a block from the Doumo; the Accademia; great shopping; and three short blocks from the Train Terminal; where many of the day tours started/ended. At night; head toward the Uffizi (abuot 3-4 blocks past the Duomo) and there is non-stop street entertainers; musicians; tourists...very cool stuff! There is a tourist information center across the street (and to the left of the main entrance; facing the street). The neighborhood is ridiculously beautiful and fun; especially for a first time Florence visitor. 2. CONSIERGE was nice; for the most part (pardon one man dropping the F bomb in front of our party just once). Spoke english; and were helpful with most of our requirements (see #3 in Bad)3. BREAKFAST; although not 4-star; was still quite good. Get there early if there are tour groups in the hotel; as it filled up quickly. We aimed anytime before 8; and had no problems.Now the bad (this starts as soon as you get to your floor). 1. HALLS smell dirty (sometimes like the sewage system) and are usually FILLED with laundry carts; vacuums; the maids' cart (seemed to be there the whole time...even at night).2. BEWARE OF THE EMERGENCY EXITS! We stayed on the second floor and accidentally tried to get downstairs using the emergency exit stairs...they were blocked with mattresses; carts; garbage; etc! Please hope there is truly no emergency there!3. OUR ROOM (119) was dark; smelled strongly of urine (which we complained about to the consierge and it never got taken care of); the decor had not been updated since the early 70s (it seemed). The bathroom was dirty (esp. the floor); our box of tissues was never replaced when empty (when we got there). The linens' cleanliness was questionable (go back to urine smell). I really felt uncomfortable staying in our room.OVERALL; this hotel is hit-or-miss. Our companions' room (117) was much brighter; didn't smell like urine; and seemed to have been cleaned much better than ours! I wouldn't go back; but I'd still look for a hotel in this neighborhood! 230717,ATripAdvisorMember,07/19/2005,Great location; hot room; rock hard bed We stayed at the Fenice Palace at the beginning of the month. On the plus side the location couldn't be better if you want to be close to the Duomo; we also found the desk to be very helpful. Unfortunetly the room was hot with poor air conditioning and the bed was hard as a rock (not a good thing). 230717,ATripAdvisorMember,10/13/2004,Worst Hotel we stayed at in Italy We were in Italy this summer for 2 weeks and basically started in Lake Como and ended in Amalfi. We stayed at 8 different hotels while there and all had a 4 star rating. Most of the hotels were okay; but the Fenice Palace was terrible. I was so glad that we only stayed there for one night. The rooms are smelly; dark; old; moldy. The beds are small and the comforters are disgusting. The showers aren't great either. The water would go all over the floor everytime we took a shower. The rest of the hotel is not much to get excited about either. Everything looks worn and in need of major repair/renovation. Definitely do not stay here if you are driving in Italy. We had the hardest time getting to it; because it is so close to the Duomo. We had to valet park which was not only pricey but inconvenient. The morning we left we ended up waiting 45 min for our car. I don't think I have ever stayed at a hotel this bad before. Maybe a motel; but not a hotel and definitely not one with a 4 star rating. If I ever go back to Florence; I would stay on the outskirts of the city. The city is small enough that it is easy to get to the tourist area. I can't believe anyone gave this hotel a good rating. 230717,ATripAdvisorMember,08/17/2004,No palace here The Fenice Palace Hotel is located only a few minutes walk from the famous Duomo and so is the ideal place from which to conduct expenditions into Florence. However; we entirely agree with other previous guests who were disappointed with the standard of the hotel. Our room was acceptable (clean and airconditioned) ; but certaintly not 4 star standard. Although we liked the staff; we are particularly disgusted with the standard of the breakfast service. One morning; we hate to wait for a table to become available; and then could get no service. Everything in the buffet gives the impression of having been done on the cheap: bad cornflakes; watered down juice; stale rolls; poor coffee. All of this must be improved in order to avoid a complete boycott by international guests. 230717,ATripAdvisorMember,03/31/2004,Convenient and Comfortable The hotel is extremely convenient and within 100 yards of the Duomo and street market. The staff was friendly and helpful. The rooms; we had two; were large by European standards and despite a dated interior the rooms were comfortable and very functional. The bathrooms were all large; had hairdryers and electrical outlets that accepted 110V. The double rooms had two twin sized beds. The breakfast was excellent with great service. 230717,ATripAdvisorMember,01/04/2004,Quaint I was disappointed after reading the other reviews. I stumbled in to this hotel after the first hotel we planned to stay at was closed. So here I was I was traveling with two year old twins and a nanny on Christmas Eve and no place to stay! The staff was more than accommodating and helpful. I loved the old style hotel to begin with; I guess if you want modern this hotel isn't for you. I felt at home and relaxed there. The rooms that we stayed in were fine. I loved the fact that they had bathtubs!! A rarity in Italy. We moved to a larger apartment on the second day which provided a separate sleeping room for our nanny. The only complaint I had was that the apartment; being up on the top floor; would get a little warm at night. No problems with the elevators while we were there; I thought the braiding was a novel idea; I liked it. Breakfast and bar were fine. My children loved the staff and cried when we had to leave. Location of the hotel was great; walking distance to most of the attractions that we wanted to see; restaurants that were close and shopping markets all around us. LOVED IT. 230717,ATripAdvisorMember,04/15/2003,Better give this one a miss DO NOT STAY HERE! We booked this '4 star' Hotel for a single night stay in Florence. I would rate it as a 2 star hotel - I don't know who they paid to get the 4 star rating; but I wouldn't trust it. The food was awful; the staff indifferent. The bedroom was the sort that had you wondering whether they charged by the hour. The only thing going for the hotel is its central location; which turned out to be a drawback as the locals seemd to be racing their scooters around the hotel all night. 230717,misscharley,04/13/2003,Four star? We stayed at the four star Fenice Palace in March 2003 and were absolutely baffled as to how this place managed to achieve a four star rating.Rooms and bathrooms were really unattractive. The brochure said that the place had undergone refurbishment recently but our room looked as though it hadn't been touched since the 70s. Every panel of wallpaper was peeling. Bathroom was cramped (v. little room between the basin and the toilet; which made for interesting experiences). And despite the fact that cleaning staff visited our room on a daily basis - evidenced by the fact that the beds were made - there was something on the floor (which we never did manage to identify but it looked sort of like food) from the day we arrived to the day we left (6 nights). Completely agree with the other reviewer's assessment of the lifts - unbelievable. Not to mention the fact that we were almost squashed countless times by the doors. The only thing that vaguely went a small way towards saving this place was the fact that the staff seemed quite friendly; but that was it. Overall the hotel was very disappointing and we would not stay there again. 230717,ATripAdvisorMember,01/10/2003,A great disappointment I was very disappointed with our stay at what was supposed to be a four star hotel. The wall paper was peeling away from the wall; the duvet smelt less than freshly laundered; the 4* twin room contained two single beds puched so close together they might as well have been one double; and there was only an inch between the wall and the front of the toilet) which meant it had to be sat on sideways). Our biggest complaint about the room though; was that it was impossible to get any sleep during the night; as the hotel backed onto a very noisy street. Breakfast was also not of a 4* standard. At most points during our night and a half stay; either one of the two lifts broke down. Glue was clearly visible inside the lift; where it had been used to tack some braiding onto what appeared to be and only slightly harder than cardboard surface (which had dents in it). We were able to notice so much about the lift; as we were trapped in it for some time; and the hotel staff were unapologetic about either the room or our bad experience with the lift. We moved to a 2* hotel; which turned out to be a lot more comfortable. 230717,faxio,11/19/2008,Ottima location showReview(21994008; 'full'); 230717,db1963,07/29/2008,ottima qualit脿 /prezzo showReview(18374840; 'full'); 230717,lass,06/04/2008,La mia valutazione nel... showReview(16811090; 'full'); 230717,doog23,03/19/2008,Che delusione showReview(14381243; 'full'); 230717,nanomalaga,03/17/2008,Lamentable! Un enga帽o! Asqueroso! showReview(14334419; 'full'); 230717,isuchi,12/11/2007,pesimo y apestoso el fenice palace showReview(11480522; 'full'); 230717,lass,03/28/2007,4銇ゆ槦銉涖儐銉仩銇c仧銇?.. showReview(21802379; 'full'); 230717,lass,03/26/2007,銉偙銉笺偡銉с兂銇儛銉冦儊... showReview(21802365; 'full'); 230717,lass,03/26/2007,涓績鍦般仺鏈綋銇繎銇忓牬... showReview(21802364; 'full'); 230717,lass,03/21/2007,銇俱亗銇俱亗鍚堟牸鐐?#x201d; showReview(19160507; 'full'); 230717,lass,11/18/2006,銉夈偉銈儮銇仚銇愩仢銇般仹... showReview(21802032; 'full'); 230717,lass,09/21/2006,鐩村墠銇仺銇c仧銇仹銆佺... showReview(21801696; 'full'); 230717,ATripAdvisorMember,03/01/2006,Il nostro Hotel preferito showReview(4567211; 'full'); 230717,lass,01/16/2006,浠ュ墠銈堛倞璩亴钀姐仭銇俱仐銇熴€?#x201d; showReview(19156448; 'full'); 230717,lass,03/20/2005,Il mio giudizio 猫 strettamente... showReview(11379130; 'full'); 230717,lass,04/06/2004,鍓层仺楂樺€ゃ伄銉勩偄銉笺仹琛?.. showReview(19926397; 'full'); 230717,lass,02/06/2004,鈥?銇ゆ槦銇ㄣ亜銇嗐亾銇ㄣ伅... showReview(19924899; 'full'); 230717,lass,01/13/2004,閮ㄥ眿銇嫮銇勩仹銇欍亴銆併偣... showReview(19924127; 'full'); 230717,lass,06/05/2003,Lo mejor: La ubicaci贸n Lo peor... showReview(11379131; 'full'); 230717,lass,03/08/2003,銈ゃ偪銉偄銇垵銈併仸銇犮仺... showReview(19917590; 'full'); 230717,lass,02/07/2003,涓績閮ㄣ仩銇屻€併仺銇︺倐銇?.. showReview(19916901; 'full'); 230717,lass,01/27/2003,銉夈偉銈兗銉亱銈夎繎銇廠... showReview(19916683; 'full'); 230717,lass,01/06/2003,闅忓垎鍓嶃仾銇仹銆併倐銇椼亱... showReview(19916067; 'full'); 230717,lass,08/04/2002,Sufficiente in tutto e per... showReview(11379132; 'full'); 230719,AJsanfrancisco,12/28/2008,Do not be fooled by its fancy lobby This hotel was the worst place I have ever stayed at. The pictures on the website seem amazing but the rooms they pictured were definitely not the ones we stayed in. My family and I were sent to the lower wing; which was basically a confusing maze of a building that they made into horrible hotel rooms. The room had quarry tile floors(you know the ones you see in a restaurant kitchen); it reeked of smoke and the towels smelled like they have been there for quite some time. The water was yellow when it first came out and then we ran out of hot water after 10 minutes. I took a bath in lukewarm water and when i came out; i smelled like bleach for the rest of the night. When we tried to switch rooms; the very rude concierge said there was no other triple; which i find VERy hard to believe in the winter time when tourism was low. Then my mom tried to use the internet access downstairs and was told that there was wifi- but when she asked for the password; the same rude concierge told her that she was mistaken and the wifi will not work for another year. All in all; we had the worst night there but i was too tired to fight it any longer. I wanted to just sleep in the lobby. So my family and i just lived with it but I am writing this now so that you wont have to go through what we did. 230719,Blostin,11/12/2008,Good hotel; good location Ponte Vecchio 230719,ebbalotta,10/21/2008,quite ok Hi We stayed at the grand hotel med in Florence for a weekend. The hotel was ok value for the money. We payed very litle to come to Florence. The rooms where very small but clean and so was the bathroom.The staff was very friendly. The only thing that was bad was the breakfast. Not a vegetable or fruit in sight. Just white bread and very few options to put on the bread.It was a nice stroll in to town; took about 15 min to get to the dome.The restaurant next door a pizzeria served fabulous food and prosecco in a jar. Lovley. 230719,UNIGLOBEPrague,10/16/2008,Group booking in Mediterraneo This way I would like report about my experience with hotel Mediterraneo. As a travel agent I organize business trips for our corporate clients. Last time it was in Florence. I have booked there 35 rooms of both categories single as well as double rooms. Have to say I was suprised how easy and efficient it was to work with hotel staff and the reservation department. Especially with Mr. Carlo Fabiani. All changes and updates were done perfectly and on time. And on the top of it; the same feeling about this hotel had my clients. Next time they go to Florence; they will ask for Mediterraneo again as they informed me. That is the best what we can hear from our clients/guests. Result of it all is that I really recommend this hotel as a perfect place to stay while in Florence or anywhere near there. 230719,jonathan6,09/23/2008,top class hotel Excellent hotel. A ten minute walk along the Arno to the centre of Florence.Although this Hotel is used by many tour bus companies; everything seemed to run smoothly so did not interfere in anyway with our stay. The only thing I would say to anyone thinking of staying here is when going for breakfast use the main restaurant in the lounge area; as the first morning we made the mistake of follwing everyone and ended up amongst the tour groups.Rooms were of a high standard. Staff were exceptionally friendly and when booking a taxi they arrived in about 3 minutes. I would recommend a taxi from the bus station as it would be too far to walk with cases. Taxis are very reasonable. There is a park across the road from the Hotelwhich has tables and chairs and a cafe which is nice way to wind down. 230719,JamesLaynie,09/14/2008,Your "Classic" American-type hotel. After staying in a boutique hotel in Rome before this one in Florence; this was a big hotel - as far as size goes. The shower was bigger; which was much more comfortable. I even took a bath one night. The room had a great view of Florence since we were on the 6th floor. Location: is just slightly outside the hustle and bustle of Florence; but it's walkable. You don't HAVE TO take the bus to go to places. Santa Croce is actually a nice walk from the hotel.LIKES: (1) Again; the view from the room since we were on the 6th floor. We could see some of the Arno and then the many villas and mountains across the Arno. (2.) The big shower/tub; which we were not used to since staying in a small hotel in Rome. DISLIKES (2) The staff. After getting so much attention at the small; boutique hotel in Rome - the staff here were just not as friendly and willing to help. They had brochures and flyers of tour buses that you could take to explore the city; but I felt they knew little on how a tourist who is completely new to Europe should travel. (3). Internet use: OUT OF SERVICE was the sign posted on each of the 6 or so PCs in the lobby until the very last day when I saw that 2 were working. Come to find out though that you had to pay 5 Euro just for 30 minutes! What a ripoff. I know you don't go on vacation just to get on the computer; but it's nice just to have access to email and write to family and friends. A good tip on how to travel through Florence: pay for the one-day double-decker tour bus (16 Euro each person). It runs 24-hours so you can literally go all day. You can get on and off at sites as you please and there is audio playing as you pass by sites to give you history. One of my favorites was traveling up towards Fiesole and seeing the building/home where Galileo died. 230719,BiniTravels,09/07/2008,Good hotel; outside city center Large hotel outside city center (15 min walk) on the river Arno. We had a larger room for European standards; but the bathroom was very small and the shower was really small. We did not have breakfast in this hotel; but we did have dinner in one of their restaurants. It was a very quiet night; but service was still slow. They have paid Internet access in their lobby. 230719,DaveyIRL,09/02/2008,Beware Of Silly Traffic Fines On Way Hotel is fine though it has parking. Biggest nightmare is the almost 100 euro fine we got TODAY (8 months later) for 'driving in a limited traffic area without authorisation'.Seemingly you have to register your car details with the hotel to avoid paying this rip-off fine. Of course; nobody tells you this. This kind of thing makes me very angry. 230719,newbietraveler3,08/18/2008,Small space but clean and good location Stayed at this hotel as part of a Globus tour. The room was small but sufficient. Bathroom was tiny but clean. Room required room key to maintain lights and a/c (energy efficiency). Took a little bit to get used to. Stand up shower was very small! Hotel breakfast was poor. Typical selection of bacon; eggs; yogurt; fruit and pastries. Good location. Able to walk around to main attractions and anywhere else you may want to go. 230719,vb22,08/16/2008,Reasonable accommodation at a decent rate View out window 230719,WaterSalt,07/01/2008,Tiny rooms Rooms are really tiny. Air con was leaking in the first room given. A technician came and checked; language problem as he didn't speak English. He (I think) wanted us to off the aircon for the night! After much furstration and lots of hand gestering; we finally got a change of room. Another tiny room with an even tinnier bathroom. Abit of a walk from city center; but still alright. We gave up halfway though; because the sun was just too unbearable. A cab ride from Santa Croce cost abt e$10. If walking; just follow the river and you will find your way back to the hotel. Breakfast is pretty standard. Barman at level 1 is unfriendly and stuck up and so is the staff at reception. okay place to rest your head but I don't think I'll ever return for another stay. 230719,JMCAtlanta,06/23/2008,Fine Hotel We stayed at this hotel as part of a Monograms tour. The hotel is in a good location; right on the Arno river and only about 10-15 minutes walk to the downtown area. The hotel itself is fine; not fancy; but comfortable with a good breakfast; helpful staff; and a good-sized; clean room. Only negative was the shower; which was not a standalone unit but was just a curtained off area in the bathroom. We had some flooding issues until we figured out how to use it correctly...There is both a supermarket and an internet cafe within a few blocks of the hotel - ask the front desk for details. We saved a fortune by purchasing bottled water and soda at the supermarket instead of while we were walking around; and the internet cafe came in handy for checking e-mail. 230719,AKLombard,06/19/2008,just a place to rest This is a large hotel; full of American tourist groups. We booked a double room at 89euro a night incl breakfast and taxes. The room is a good size and clean. D茅cor is a bit dated but that ok. The bathroom was modern and looked good and the bed was quite comfortable which was very important. The hotel staff are polite but fairly impersonal which is half expected from a large-ish hotel. There is a restaurant just next to the hotel. Its food is not that good; so only eat there is you can鈥檛 be bothered going into town. The walk to the centre of Florence is about 20mins; which is a nice stroll by the river Arnos. 230719,redwrangler91,06/09/2008,Awful and cramped Stayed at this dump as part of a Globus Tour. Room was unbelivably small - we could not pass one another in the room. The shower was two foot by two foot based on the size of the wall tiles. It also leaked. The commode was wedged between the shower and the wall. The toilet paper holder was right at leg hight and stuck out so it made sitting on the commode impossible for a normal sized person. Food was terrible. Three of the seven hotels on this tour were so bad that we received a refund of almost $1000 from Globus. 230719,crowdhater,05/18/2008,safe area;good facilities;efficient staff After researching a fair number of hotels and making ourselves dizzy reading reviews we decided on this hotel because many of the hotels in our budget were too near to the train station (Not very safe area) or were small b and b's 3 or 4 floors up in some building which given my sense of direction we could have been wandering around the streets trying to find our way back to the hotel late at night!I travelled with my daughter who in her twenties found the 20 minute stroll from the hotel along the river bank to Santa Croche no big deal at all. At the end of the day we just took a taxi which for 8 or 10 euro was well worth it or of course you could take the bus number 14.(not sure where the stop is though) This still works out a lot cheaper than staying in a lot of hotels in the centre.The hotel itself is very large (300 rooms approx) with a nice entrance and seating area. There is a small American bar .coffee shop and terrace outside which my daughter and I found pleasant to sit outside in the evening and enjoy a pasta dish or similar. We also ate in the restaurant where we found the food very good and average priced. Breakfast was a good selection of croissants;pastries;cold meat and cheeses ;cereal yoghorts; juices;bacon ;eggs etc enough to keep you going all day. My only criticism would be there was no fresh fruit salad .only canned peaches and very tired looking oranges which considering all the lovely fresh fruit there is in Italy was disappointing.Reception staff were very helpful and efficient. Every time we called for a taxi we only had a 3 to 5 minute wait which was great.We stayed in a standard twin room on the first floor which we found spotlessly clean ..The bathroom was average size by European standards and had a lovely big shower with even a corner seat and emergency bell pull for anyone with a disability or elderly and a bit unsteady on their feet.Our room overlooked the hotel car park but we didn't find it noisy at all .The only noise we heard of minor annoyance was the low hum of the vacuums being used at around 7am (not so good if you want a lie in!)Having said that we were up and ready for breakfast by about 8.30am most mornings as we wanted to enjoy this wonderful city to its full.Overall I found this hotel fairly good value for money and would stay there again especially if I could manage to snap up one of their special offers which they do have from time to time.This is not a luxurious hotel at all but really what you would expect for a good standard 3 star hotel. 230719,hunni1,05/09/2008,Wonderful Hotel I recently held a conference for 100 participants at the Grand Hotel Mediterraneo. The hotel was wonderful. The meeting rooms are nicely updated and convenient to all sleeping rooms and the restaurant. The staff is so great to work with; everyone in the hotel is pleasant and goes out of their way to make everything perfect. From the front desk staff to the technicians and setup crew in the meeting space to the bartenders and restaurant staff. The service is perfect.I also extended my trip and had my family visit for 5 days. The hotel is so conveniently located on the Arno River and about a 5-10 minute beautiful walk to the city centre.If you go; request a room on the 6th floor; where you'll have a beautiful view of the entire city. The price is very reasonable considering the hotel's great location.This is a great hotel for any size group. 230719,picchio42,04/29/2008,Great value hotel.15m walk to centre but bus stop just round corner if needed First of all we live in Italy and travel around quite a bit using hotels for long weekends. This is our second trip to Florence using it as a base to travel around Tuscany. I heard about this hotel from an Italian friend who uses it when he goes to visit his daughter at University there. We booked thru Venere.com and got a special offer. 1 night = E.140; 2 nights = E121 pn; 3 nights E.100 pn including breakfast. The rooms were decent sized for Italy with the largest king-sized bed I've ever seen. There was also airconditioning. TV has channels in French English and German as well as Italian. Bathroom was small especially the shower but acceptable and spotlessly clean. The hotel was full but we heard no noise in the corridor or from our neighbours. We looked out onto an apartment building so kept the curtains draw . I understand these rooms with this view are kept for the special offer but it really was not a problem.Breakfast was mixture of continental and North European with various brioches and teacakes; fresh yougurts; muesli and cereals; fresh fruit ; canned peaches; cheeses; cold cuts of all types; pate' ; hard boiled eggs; and even bacon (italian style) and scrambled eggs. There were 6 types of bread and rolls to select from which you could toast if yoiu wanted. There were urns with hot milk; coffee and hot water and a selection of tea bags but the staff were happy to bring you proper cappucino ; espresso or a pot of tea. After breakfast we sat in the large comfortable reception / lounge area to plan our day. There were free Italian newspapers and free newsheets in English with the main headlines. The reception staff were helpful and friendly. They sold us tickets for the bus in Florence but said they would buy them back from us if not used; which they did. they also supplied us with a great street map of Florence; free. There is Internet in the lounge but it costs E.5 for 1/2 hour which I thought was a bit steep.It is a 20 minite walk to the centre but you can get a bus from the street behind the hotel. It still takes about 15 minutes but you can save your feet. We walked back along the Arno and it only took 15 mins. We had a car and although the hotel says free parking there are only about 6 places for the hoteland we never got one of them. There are paying parking places all along the road outside the hotel at E.1 per hour until 8pm and then again from 8 am. You do not pay for Sundays or holidays.I was really impressed by this hotel especially because 2 years ago we stayed in a small hotel in Florence; Hotel Cordova which cost E.90 per night. It was clean but really really spartan and faded to the point of actually not being welcoming; and breakfast was coffee/ cappucino and a cornetto from the bar in the reception area. Our friends stayed in the Hotel Panama 2 years ago and paid E.80 p.n. It was much like the Cordova but the rooms were even more basic. This hotel also compared favourably to other hotels in this price range all over Italy.All in all we would really recommend this hotel to any age groug if you are looking for quality/price.. 230719,ScotlandSweetie,04/12/2008,Lolved the breakfast On first impressions the entrance and reception area are vert grand. There was a nice bar area and lots of comfortable seating around the bar area. The room was nice and of traditional styling; was comfortable and didn't hear a lot of noise from outside even although we were on a busy road. Breakfast was lovely; lots to choose from all laid out buffet style. Staff were okay but would have been nice to see some smiles from them!!! Barman particualarly was unpleasant and I felt like I was being a burden asking for a drink or coffee!! It was a lovely hotel though and woudl have scored higher if staff had just been more pleasant 230719,CocoaArizona,03/25/2008,NOISY Hotel This hotel caters mostly to large tourist groups of which are mostly high school college students. I was with a group so I had to stay at this hotel but our group was quiet. The walls are made of paper you can hear the people on either side of you as if they were in your room. Also you can hear everyone's shower; bathroom ;tv blow dryer. Some of our group on the second floor had high school kids running up down the hall; drinking sitting on the steps until 3AM the hotel management would not do anything about it so you could imagine what that was like with the paper walls. The next complaint was at the Breakfast Dinner that was included. I don't expect much from the meals which were OK; it was one rather chubby waiter that served you that smelled so bad it made your eyes water he was there each time.I would avoid this hotel at all costs. Don't let the vicinity to the sights fool you or how it looks from the outside. I have stayed here 2 times each time it was like this; including the same smelly waiter. If I go on this tour again I will get a different hotel. If you do have to stay here; bring earplugs!!!! 230719,dafni,03/08/2008,A tree stars hotel The location is about 15-20min. by foot to thecenter of the city;but the walk can be pleasent.The decoration is a bit old.It's a three stars hotel with many groups staying there.The area is nice(on the bords of Arnos river)and safe.There is space for parking a car(on the blue lines) or just out of the hotel for free'(if you are lucky enough).Fair value for the money. 230719,Andarilha,01/04/2008,Great hotel; location litle far We just came back from Italy and stayed at this hotel for three nights while in Florence; including new yar's eve. We had dinner in new year's eve in the hotel; quite expensive; but comparing with another restaurants; it was cheaper and very good; but it doesn't have any ambient music... The hotel is a very large; modern; quite; clean; and have a very good breakfast. The location is a litle bit far from central Florence; about 20 minutes by foot and 5 minutes by bus. You can catch the bus no. 14CB to the centery; about 150 mts from the hotel.We recommend this hotel! The price is fair for the confort. 230719,inconspicuous,11/29/2007,Dirty Rooms; Lousy Food; Could not wait to leave Nothing nice about this hotel. It is a long walk from the city center.The carpets and bedspreads were dirty and stained. I do not think the bedspread was ever washed.Breakfast was cold; raw; runny scrambled eggs. The worst I have ever seen; and the worst I have ever tasted in my entire 40+ year life. Everything was stale. I did manage to get some cereal and yogurt.I guess the room could have been filthier. 230719,timheuer,11/25/2007,Find a better location did not like this place one bit. the hotel staff was not friendly at all. it caters to large groups. while there we saw nothing but large tour buses come in and out shuffling tourists daily. people sat outside smoking and it just blew inside making the lounge stink of cigarette smoke.the rooms were okay; but the shower in our room sucked and sprayed water all over the floor. the breakfast was okay; but nothing to write home about. the location of this place was the worst of all; not really close to anything which sucked when you wanted something close by to do/eat. consider staying closer in town or at a BB. the ponte vecchio area looked nice. definitely eat at I' CHE CE CE -- best meal we had in italy -- stay close to rick steves' recommendations! 230719,comps,11/22/2007,wonderful memorable break The hotel was excellent and overlooking the river arno although it is mostly obliterated by trees. Ask for a room on the 5th or 6th floor and the views across the Arno to the hills on the other side are just so gorgeous. The windows on the 6th floor slide open to reveal a wonderful view. Watch out for the mosquitos though. The hotel was very pleasant; not a bad thing to say about it although it was a good 25 minutes walk to the Ponte Vecchio Bridge and all the shops etc. All very safe though and the walk is lovely even at night. The rooms are a good size; very clean and bathroom and shower were great. There are tour groups staying here but it wasnt a problem. Breakfast good with plenty of choice and good quality. They have a nice decking area out the front probably for the smokers but we sat there a lot with a glass of wine after a hard day sightseeing. Florence is just gorgeous and so much to see within a very short area which is all walkable. Cant wait to go back but might try and stay somewhere nearer than the Mediterraneo. 230719,BrittyandLuigi,11/13/2007,Great hotel for a great price! bed 230719,Dee0987,11/03/2007,We got lucky View from room 566 230719,islington3164,10/23/2007,Good hotel for price; close enough to center Stayed here for 3 nights during our recent visit to Florence. While the hotel facilities are really more 3 star; I gave it 4 because of the great deal we got through their website. During a heavy tourist weekend in Florence (first week of September) when hotels were pretty solidly booked or were going for well over 200 euros a night; we were able to get a 95 euro per night rate including breakfast. For that price; this review gets 4 stars.Like others have mentioned; this is (American) tour group central. There were at least 5 groups while we were there; but we only really ran into them at breakfast; and like another poster mentioned; the hotel treats everyone pretty much the same; tour group or not. While I fell in love with Florence; I found Florentines to be a bit curt. However; the front desk clerks were always helpful and friendly. The lobby and room decor is classic 80s; I guesss I'd call it. You can tell it's probably from that era; but it's an 80s look that doesn't really go tacky (i.e.; completely safe). We were fine with paying 5 euros to use the computers in the lobby for 30 minutes.Breakfast is only average; but if you pick the right items; you can fill up at least 'til a late lunch. Generally; stick to the breads; cereals; pastries and cold meats; and avoid the eggs and bacon; neither of which looked like the real thing. Our room; 121; was standard and on the small side. It was; however; very clean and even had a flat-screeen tv with about 20 channels (mostly Italian). Our bathroom was big; with two wash basins; a toilet that was a little too high and a space-age type shower. We didn't have problems with noise from neighboring rooms but we were out all day and didn't get back until late at night; when we showered and went right to sleep.Now; as to the location issue-----the hotel is not in the center of Florence; and is more on the perimeter of where central Florence begins. If you find the right streets; Santa Croce is only about 5 minutes away and you can make it to the Ponte Vecchio in about 15 minutes. As the hotel is located behind a meridianed street that faces the Arno; one way to walk from the very center to the hotel is to follow the river-- a beautiful walk. We were actually happy to be staying just a little further as we perhaps got to see some views that visitors staying closer might miss. The only real distant place is the train station. We did make the 45 minute walk once at night; but the taxi was only about 8 euro which was well worth the price when we left early in the morning.My only complaint about this hotel is the lack of irons; there was none in the room and when we called the front desk; we were advised there was no ironing room and no irons to deliver to the room and we'd just have to send clothes out to their ironing service. This is really a cheap and unnecessary way for the hotel to make a buck.As for dinner; we ate twice at Il Giardino delle Follie Estive; the restaurant right next door to the hotel. It's an informal; neighborhood place with basic Tuscan staples (except the pizza) done very well. Despite being next to a large hotel (and therefore; a captive audience); we liked the fact that locals outnumbered tourists; prices were reasonable and the food was very good. Another good (and cheap) option is Negroni---cross the bridge in front of the hotel and walk about 4 (long) blocks going toward the Ponte Vecchio (it's in a little crowded square with about 2 or 3 other bars). Negroni lays out food to nibble with drinks like at many US happy hours; except that this is Italy and the nibbling consisted of a delicious risotto; penne; mixed vegetables; salads; breads and a few sweets. For 8 euro; we ordered a glass of wine each and filled up on the food and better yet; the place was full but without a tourist in sight.Although it's not the lap of luxury; I would definitely stay at the Grand Hotel Mediterraneo again. It doesn't pretend to be something it's not and actually does very well at being what it is. 230719,PaDiWiltshire,10/20/2007,Large; Busy but very efficient. Great Breakfast! We stayed here for a 4 day / 3 night break and yes; we agree with other reviews that the hotel is a short stay base for tour groups; coach arrivals and departures constantly ( during our stay; mainly very loud American parties ). Saying that; overall the hotel is very efficient in dealing with this constant guest turnover; and we were more than pleased with the selection and presentation of the breakfast; which set us up for the day exploring the sights of Florence. Yes; the hotel is a walk into the central part of Florence; but to be honest; with the noise and bustle of the town centre; a quieter location may be preferable to some ( although the front of the hotel does face a busy road ).We ate in the hotel restaurant twice; menu was quite limited but we enjoyed the food; and the staff were pleasant and professional. We had a airy room at the front of the hotel; which was very clean and modern with air conditioning; we didnt have a problem with the bathroom as other reviewers have; quite adequate with a bath and shower; although take your own hairdryer as ours blew cold air! We agreed with the view that noise insulation could be better; but then the noise disturbance we encountered was more to do with ignorant; rude guests who couldnt give two hoots for their fellow guests!Overall; good value hotel for the price. 230719,DD17,10/17/2007,Good hotel but a little out of the way Entering the room 230719,Michmast,10/15/2007,Wonderful place to stay in Florence We spent 4 nights here. While the hotel does cater for large tour groups it has time for the individual guests too. We booked a superior double with hotels.com for 鈧?51 per night including buffet breakfast. The room was spotlessly clean; plenty of towels; toiletries etc. and had a very comfortable bed. The reception staff were pleasant and helpful. We used the hotel car park for 鈧?0 per night but there is also free on-street parking. Its a lovely 15 minute walk along the Arno to Piazza Santa Croce (try Enoteca Boccadama for dinner one evening if you have time). There is a lovely pizzeria called Gattabuia (13/15r Lugarno Cellini) which is a lovely local restaurant with great food. Bring your phrase book - they don't have an English menu! Thanks to all at Grand Hotel Mediterraneo for a wonderful stay. 230719,TravelBug102,10/13/2007,Decent hotel...unfortunate location We just came back from Italy and stayed at this hotel for three nights while in Florence. It is a large; modern hotel that really does have a ton of group tours staying there. The location is quite far from central Florence; unfortunately. It took about 20 minutes of walking briskly to get to Santa Croce and another 15 or so to get to the Duomo. Add more time if you are just walking at a normal pace. The buses in Florence are very confusing but we were able to find a stop a few minutes walk from the hotel that takes you to the Duomo. (Note: the stops and bus numbers are different when going into the city and when coming back.) Walking places from the hotel was ok at first but after a busy day sightseeing and shopping; that long walk back was annoying and tiring.Our room and bathroom was VERY small but fairly clean. Beds were exceptionally comfortable. The maid did not restock any of the toiletries we used for the entire three days but I am sure she would have if we had bothered to ask. The front desk reception was usually busy but helpful and friendly for the most part. Breakfast was excellent; with scrambled eggs; bacon; cold cuts; breads; cereals; fruit and yogurt. The hotel is located on a very busy street and our room faced that street. While we had a lovely view; even with the windows closed we heard cars and ambulance and police sirens constantly all night. Ask for a room facing the back of the hotel.If I were to go back to Florence; I would probably not stay here again; choosing a hotel more centrally located instead. 230719,GRHODES,10/02/2007,Hotel is lovely...location not so central Duomo Florence 230719,reginlagaac,09/18/2007,Beautiful Hotel with Beautiful People Clean and Safe; staffs are very helpful; food is very good. The Grand Hotel Mediterraneo has a wonderful view over the famous river Arno banks (called Lungarni); near the beautiful Piazza Santa Croce; with a stunning panorama of the city Renaissance beauties along the river Arno and on the Florentine hills. Whether you are staying in Florence for work or for a sightseeing tour; you will find the warmth of the typical Florentine hospitality; in a modern and comfortable setting. The hotel position is ideal for its closeness to the city historical centre. The Grand Hotel Mediterraneo is very close to the most important monuments; including Piazza Santa Croce; Piazzale Michelangelo; the Uffizi Gallery and Ponte Vecchio. At walking distance from the hotel you can find the most glamorous shopping area; such as Via Tornabuoni; Via Roma; Via Calzaiuoli and Via della Vigna Nuova. (Regin Lagaac -Cambridge UK) 230719,Julia3,08/15/2007,Fantastic friendly Hotel We stayed at this Hotel last week from 8th-11th Augustand it was fantastic.Lovely room ; friendly Staff ;and an excellent ;reasonably priced Resturant and Bar.We arrived in a thunderstorm and were soaked to the skin;the reception staff were fantastic and provided us with towels and somewhere to change as our room wasn't ready.We meet interesting people of all nationalities.The Hotel is about 10-15 minute walk to the sites;we did everything on foot and saw loads.l would strongly recommend this Hotel. 230719,madrasmusik,07/19/2007,Great Hotel; perfect location The hotel is in a perfect location; directly across from the Arno River; and within easy walking distance to the Piazza Santa Croce; Piazza Signoria; and the Piazza Michelangelo. Lobby is very spacious; perhaps the largest and most comfortable in Florence. Rooms are nicely appointed; with American plug in the bathroom - a rare and nice touch. Food in the hotel restaurant is surprisingly good; and the service is first rate. A top-notch hotel. 230719,nadavor,07/19/2007,nice hotel Grand Hotel Mediterraneo 230719,mdeurotraveler,07/06/2007,Not very impressed My daughter and I stayed here for 2 nights during a tour of Italy. This was the worst of the three hotels that we stayed in. Room was small and overlooked a back parking lot. The bathroom was even smaller with a shower so small that you could not even turn around in it. It was almost impossible to sit on the toilet which was wedged between the wall and the shower without hitting your arm on the toilet paper hanger. It certainly did not look like the pictures that were posted. It was also exceedingly noisy as many tour groups are booked here; especially teens. Carpets and room decor need some renovation. Food was ok but nothing to write home about. Location was a good walk from everything. The worst part however was the indifference of the front desk. Good luck if you have a real problem. The place has no charm or character (very production line) We were glad to leave and would definitely not stay here again. 230719,tripaholic2000,07/03/2007,Decent hotel This is a decent hotel just outside the historic center.It is quite large and was used by many tour groups when we were there. It felt that we were the only ones not part of some group - actually; it felt that staff didn't know there were any guests in the hotel not part of a group.Breakfast was reasonable.Parking is very limited; although there is metered parking right outside (free at night).Wireless Internet was only in the lobby (3eur for 1hr; 5eur for 5hrs). Supposedly; rooms on 2nd floor have Internet access as well.Would probably stay here again if the price was right. 230719,Americansportswriter,06/05/2007,AAA+ Was the best hotel of 7 I stayed at in a tour of London; Rome; Venice; Florence and Brussells. Top notch is all aspects except one -- it's huge and room can be a maze to find. Kinda like Vegas hotels can be. But that's a minor point. This has the best lobby in the world. Great food; great location. You'll love this place. 230719,Roman53,06/02/2007,Nice Hotel We stayed at this hotel for 2 nights in May. Great location; good service; very good breakfast. I left my new designer jeans in the room and I realized that when we were in Rome 2 days later. I called the hotel and they found my jeans and returned them to me with another tour group. I was pleasantly surprised. I appreciate such service and I am very thankful to Sylvia. I would certanly reccomend this hotel. 230719,UKJohnRichard,05/15/2007,What a shame What a shame! The hotel has good potential but they miss on service level on so many aspects; ok location; impressive on entrance areas but Reception staff that bounce all the questions back to you; pityfully small bedrooms that are claustrophobic; ditto en suites; faded carpets; stained walls; bathroom extractors that dont work; advance email requests ignored; and all this for 拢1;200 a week for a mini twin room which on comparing with a walk around to others was proven to be excessive. Terrific holiday in Florence; and 'ok' marks to hotel. I would say it was more like a 2 to lower 3 star; but if they employed a manager with an eye for detail; they could get up to 3 star. Dissapointed significantly and would choose not to stay here again; with so many other better hotels nearer town. 230719,danielakorem,05/07/2007,Loved the hotel; hated the breakfast We passed the hotel in our search for a night in Firenze; the reception was very professional; the room OK; but at the buffet breakfast we were very happy to find hot omlettes; after some hotels which offered only cold things; but the omlette was cold and had a very funny taste. We told the waiters that the heating is not working and that the omlette was cold; they were very kind and brought us another one; but still; it was lukewarm and not eateable. It's a pity; because in other aspects the staff hotel were very agreable. 230719,thebotleys,04/29/2007,Nice clean and comfortable hotel Had a comfortable and pleasant stay at this hotel which is about a 10-15 minute walk from the city centre. It is located next to the River Arno and there is a riverside cafe opposite where you can sit out for a cool drink in the evening. The bedroom was clean and comfortable as was the bathroom which appeared to be newly refurbished.Breakfast time is busy. It's a help yourself buffet style with lots of choice (hot and cold). The hotel seems popular for coach parties and if you are not part of a group tour you need to make this clear at breakfast as there are two dining areas for tours and others. The breakfast room for people who are not part of a tour is available until 10 am whilst the one for tour groups closes at 9.The hotel has internet facilities (5 Euros for half an hour if you don't have your laptop with you).You can book the open top bus city tour from the hotel reception which takes you round the major sights and you can hop on and off as you like.The major attractions are very busy during the day but queues for the galleries die down from 4 p.m. onwards when the tour groups leave.Overall a very pleasant hotel in good location. We didn't use the dining room for dinner as there is an excellent italian restuarant next door.No tea and coffee making facilities in the bedrooms so take your travel kettle. 230719,ilovecheesecake,03/24/2007,Great location not so great hotel Stayed at this hotel for 2 nights in March. Great location but this is about all this hotel has going for it. Many tour groups of teens book this hotel. I assume because of the price. Don't plan to get much sleep as you will be woken up many times in the night due to noise. The wall are very thin as people have mentioned and kids are up running around until all hours of the night. If you just want a cheap place in a great location to explore florence I would recommend staying here. 230719,candlesticks,03/17/2007,Small Bathroom but very clean Hmmm ok let me first stay I am very used to traveling in American hotels not as much in international hotels. This was the cleanest and nicest hotel I stayed at of the 3 hotels I stayed at in Italy. The room was very clean as was the bathroom. The bathroom was very small the shower stall was tiny... I can see this being a problem it you are a large person. However it was very clean no mold or anything .The breakfast buffet is great. But the biggest drawback is that this hotel is quite far from the main sites. And was a inconvenience in the evening after we finished dinner and the buses were not running frequently. (Taxis were also limited) and we had to walk (which was fine with my husband but was not fine for me) 230719,Alexa19702,03/04/2007,Nice Hotel The hotel is very nice; the room was very comfortable and clean. The food is great. The location of the hotel is not near the most touristic places but is near transporation to get there.The attention at the front desk was not very professional in some occassions; they did not show much interest to help the guest and actually one of the clerks was rude.I like the hotel in general despite the attention of the front desk. 230719,basianov,02/07/2007,Great place to base your trip to Florence We visited Florence in May 2005 and stayed for five nights at the Grand Hotel Mediterraneo. I found this place to be a fantastic deal. It is not luxurious; however; the rooms were very clean; the bed was comfortable; and the bathroom was large for European standards. In addition; the breakfast in the morning was plentiful; with both hot and cold choices. I found the location to be perfect. It was far enough away from the traditional touristy places to a bit less expensive; however; close enough for a very pleasant walk. One could reach the Duomo in 15-20 minutes and the main Florence train station in about 35-40 minutes. In addition; we traveled with someone who was in a wheelchair; and the distance of this hotel was not at all a problem for us (although traveling via wheelchair in Florence can be challenging; with narrow/cobblestoned sidewalks!). There is a charming little park right across the street from the hotel; where we relaxed on our first day. If you seek luxurious accomodations; there are better hotels for you. However; don't think this place is spartan - I found it to be a fine hotel for the price and an above average stay. A great place for families or friends traveling together; but I might choose a place a bit more sumptuous for a honeymoon or something special. Keep in mind that we are the kind of travelers who are constantly on the go; so luxury is often wasted on us given that we hardly spend any time in the hotel room!Ciao! 230719,Poipu04,11/15/2006,Paper thin walls I stayed at this hotel 8 yrs. ago and generally had no problems. We just stayed here in Florence in November and I was not so impressed. The room was small and thread bare. The bathroom was even smaller; and the shower was very tiny. I am five feet; two inches; and I was bumping my arms in it.We had a loud group of teenagers staying in the room next to us. We could hear every word. Finally; we had to bang on the wall. I slept with earplugs; and it was still not enough of a noise buffer. The next day; the maid did not supply us with ANY toilet paper or soap. Luckily; I had brought some toilet paper from home; but this was still unacceptable. We bought our own soap and those tiny hotel soaps were not replenished each day. The front desk made sure that the toilet paper issue was rectified about an hour or so later.The room was clean and the bed was comfortable. It was a nice ten or fifteen minute walk from the center of town; which was fine. The front desk staff all spoke fluent English and were moderately helpful; but overburdened with large tour groups. Breakfast was included and consisted of breads; lunch meats; yogurts; eggs; cereal and bacon. I would not stay here again. 230719,ssyca25,10/27/2006,Pretty average all around Hotel is clean. Lots of tour groups stay at the hotel. The standard room we got was really small even by European standards. Breakfast was included which is a plus. 20 minute walk to sites; but nice to be away from the noise. Hotel staff is not-so-great...we missed our tour to Siena because they told us to wait in the wrong place and then didn't want to take responsibility for misdirecting us. Could be just one staffer; but still... 230719,trinitytiger,10/05/2006,nice hotel in the center of florence this hotel was part of my insight amazing italy tourthis hotel is in te center of florence - the rooms were nice and cleanthe included dinner was okaythe included breakfast buffet was wonderfulthe hotel has internet service in the lobby for a nominal fee (5 euros for 30 minutes)if i were to visit florence again; i would consider this hoteli am from san antonio; texas 230719,Emmos,09/28/2006,Good value at height of expensive tourist season I spent three nights at the hotel; which I booked fairly last minute after finding out any more central hotels in Firenze were too expensive or booked out. We had a double room - the bed was pretty big; but the room was small. It came with ensuite; TV; mini-bar and free buffet breakfast; which was ok. B'fast was yoghurt; fruit; cereal; pastrics; hot drinks; etc. The staff were friendly and can sell you bus tickets if you need them. The hotel is right near the Arno River and it takes about 15 mins to walk to the Ponte Vecchio (Old Bridge); from there you're near the Uffizi gallary and then onto the Duomo (Cathedral); which is probs about 30 mins away from the hotel. Also nearby is the area of Santa Croce; which has lots of trattoria; osterias and cool bars. I would stay here again at the last min; but if I had more time would probably go a bit central or rent an apartment. 230719,aka79,08/31/2006,A pleasant place in a perfect location! We stayed in Florence for 5 days and the hotel provided an optimal combination of facilities; location and price! 10 minutes walking from busy touristic places; it has a great view on the other bank of Arno and the city. A few excellent restaurants can be found on the way to the center; where mostly locals go - real Italian food and no extra charging.Hotel staff is great. The air company lost our luggage and we've got a big support from the reception desk when contacting the LostFound office. In evening the suit case was already in our room. 230719,letsgometsgo,06/11/2006,great hotel sitting area 230719,JabezCole2006,05/23/2006,Fine place On a tour with the French club; and the facility was clean and well kept. the tour groups are put in the back of the facility away from the other guests. The staff was quickly impatient with the teenagers; but the stay was very good. Location of 15 minute walk to city center and most sites was perfect. 230719,Hellohola,05/07/2006,Stay was OK; but I would not return. our room was on the 6th floor. it was small stuffy. the air condtioning was out of service we repeatedly called the front desk asking for help. they kept saying someone would be sent over; but they never came. when a fan was requested they were very rude said no. windows in room did not lock staff was not friendly or helpful. lobbyis very nice; but rooms could use a lot of work. 230719,ATripAdvisorMember,04/23/2006,Ok hotel Average hotel.Room was nice and clean.Breakfast was just ok.Eggs and bacon were cold first day.Hotel was to far to walk for my mother-in-law to get into heart of city.Staff was helpful in getting taxi and setting up tour for us.Large lobby with nice bar and internet for 5 e.Gift shop was best in hotel during our trip.First floor of rooms were being done over and it was loud during the day so there was no chance to come back to room for rest since we were on the second floor.Hotel has alot of tour busses staying there. 230719,ATripAdvisorMember,03/27/2006,Somewhat basic but clean... Stayed in this hotel for 2 nights as part of a tour. Our room was on the small side; but was clean. Rooms have small fridges; so you can store water and other beverages. The lobby is nice; with big sofas where you can relax or meet up with the rest of your group. The lobby also has approximately 4 computer terminals where you can use the internet. (5 euros for half an hour) The hotel itself is located about 20 minutes walk from the center; in a nice neighborhood. We had no problems walking back in the evenings; although there is nothing much around the hotel. We didn't have any dinner at the hotel; so I cannot comment on the meals other than breakfast. Our breakfasts were served in the basement tavern and consisted of croissants with preserves; cold coffee; too sweet juices and warm milk for the cereal. We found the various staff to be helpful and courteous. A good place if you don't plan on spending a lot of time at the hotel. 230719,USCgirlie,02/04/2006,Enjoyed my stay As part of a tour group; I stayed at this hotel and found it to be a very pleasant stay. Contrary to what other reviews have said; I was able to walk leisurely down the Arno River to the main sights (the Duomo; Ponte Vecchio; etc.) in about 15 minutes. Thus; while it is not right next to the city centre; it was close enough for me; and the walk was very nice as I got to take in the sights and sounds of Florence. In addition; I did not find the neighborhood unsafe at all; even at night (and I went to college in South Central Los Angeles; so I know a bad neighborhood when I see it). I was lucky to stay in a triple occupancy room; so my review might be a bit different from others; but my room was spacious and comfortable. The bed I slept on gave me a great night's sleep as well. It was also quiet; which was very important for me as I am a light sleeper. While the bathroom was small; it was clean and good enough for me since I was out most of the day sightseeing. While this hotel is certainly not a luxurious hotel; it provided a very comfortable stay. I would definitely recommend this hotel. 230719,ATripAdvisorMember,09/30/2005,Grand Hotel Mediterraneo Florence This is a clean and well presented hotel facing onto a nice view of the river. Being on the river also makes it easy to find. It has a large and spacious foyer area. The room was well presented and clean and tidy. All the facilities one would expect in a hotel of this calibre were present. The only problem I had was that the safe in my bedroom was not working. This was reported within minutes of my arrival into my room but when leaving three days later it had still not been repaired. The buffet breakfast was fine and caters to all tastes. However; my wife and I had dinner here the first night. The quality of the food was no more than average and certainly what not I would have expected. There are many restaurants in Florence where you can eat for the same price but get much more. Apart from these two points; I would recommend the hotel as a place to stay. 230719,ATripAdvisorMember,09/18/2005,4 stars hotel. excellent great hotel. very nice loby; the rooms are lovely. the stuff is amazing.its a little far from the center of firence but beside that its an excellentchoice and fully recomended. 230719,ATripAdvisorMember,06/04/2005,OK hotel This hotel caters to tour groups. It's about a 10-15 min walk to town center and a taxi rdie over there is under 10 bucks. So if the hotel rate is low then it's a very good deal overall.The rooms and the bathrooms are very small. But if you are out sightseeing all day then it's no big deal. The free breakfast buffet is pretty good. They actually have hot food. The front desk is indifferent. Some of the workers don't know what they are doing; others are OK.The big problem is the bedbugs. We all got biten quite a few times. I know other people who had the same problem. Makes one wonder how clean this hotel really is. 230719,Selfdrive,06/01/2005,Good base for touring I would totally agree with the review from New York on 28th Jan 05. The front desk staff would indifferent to us; though the restaurant's staff were very helpful polite.We spent a week there; used it as a base for touring round by car. There're free car parks outside the hotel most of the time - we only had difficulty once or twice. It's a 5-10mins drive to town; 20mins to airport easy access to the rest of Tuscany. If you're feeling energetic; you could talk a scenic walk to town.The rooms are standard-sized; clean not noisy (we were facing the road river). The blinds cut out the morning sun. 230719,ATripAdvisorMember,06/01/2005,Bombarded by bus tours I was on the bus tour from hell - Grand European Tours; nonetheless - when we finally arrived in Florence. The hotel was packed; with more bus tours than I've ever seen in my life.It was chaos trying to check in; and they didn't have an extra room key for me until I practically had to beg for one ... only to find it didn't work when I got to the room. Room was OK; high ceilings; nice view of close by apartments with dirty laundry hanging from balconies. Fun if you want to people watch and have them stare right back. No screens on windows.We were given the impression everything was within walking distance or close to a bus route. WRONG! The hotel is in an unsavory; unsightly section of Florence; not a place I would want to walk around in alone or without an armed guard. I feel safer in Detroit at night!The lobby is nice and spacious; with so-so food in the restaurants (no restaurants; shopping or other commercial districts nearby; so hotel is only real option); and every night I tried to use one of the four Internet computers; only they were all occupied or not working! The front desk staff was very rude and snooty when asked politely for extra towels; a taxi; or extra room key.I was locked out three times because I stayed more than one night. Cleaning staff and restaurant staff made up for the front desk snobs and management.Unless you have no other choice of accommodation; DO NOT STAY HERE! 230719,ATripAdvisorMember,02/23/2005,lovely hotel; but a little far from everything We visited this hotel in January; 2005. The hotel is lovely; well appointed; with a friendly; helpful staff. Their restaurant recommendations were very good and helpful. The only disadvantage was that it was much further away from the town center. The online travel service mentioned that it was closer than it was. It is in a lovely residential area across the street from the River Arno. Very scenic. 230719,ATripAdvisorMember,01/28/2005,Bit out of the way... Nice accommodations; but a bit out of the way. Staff was not friendly and requests to housekeeping took over an hour after a second phone call to the front desk. OK to stay if you can tolerate the arrogance of the front desk and not expect a smile when being greeted. Always expect to wait for front desk acknowledgement - the 3+ staff members will always conclude their socializing before acknowledging your existence. 230719,ATripAdvisorMember,12/27/2004,Stay somewhere else We stayed here for one night as part of our tour in November 2004. The room was extremely small; there's only a few inches between our twin beds The bathroom was also small; one may feel castrophobic in the tub with the shower doors shut. The buffet breakfast room was packed with many many tourists. It's not too centrally located; as it takes more than 20 minutes to walk to the major tourist attractions. If you can get a good price; go ahead and stay here; if not try somewhere else. 230719,ATripAdvisorMember,11/12/2004,Great view and location showReview(2820936; 'full'); 230719,ATripAdvisorMember,10/25/2004,loud and hot showReview(2784000; 'full'); 230719,travlrover55,10/19/2004,Good location; not so good property showReview(2757212; 'full'); 230719,travelqueens,09/11/2004,Great location showReview(2524109; 'full'); 230719,jlsk,08/24/2004,Grand Hotel Mediterraneo showReview(2491983; 'full'); 230719,travelv,08/17/2004,Great Value For The Money showReview(2456227; 'full'); 230719,ATripAdvisorMember,06/30/2004,beautiful view showReview(2230771; 'full'); 230719,weloveaz,04/15/2004,Nice location; BUT...... showReview(1786431; 'full'); 230719,ATripAdvisorMember,05/01/2003,room for improvement showReview(986468; 'full'); 230719,sabbiedoro,01/08/2009,Ottimo showReview(23366022; 'full'); 230719,lass,11/26/2008,El hotel es recomendable... showReview(22335472; 'full'); 230719,lass,11/11/2008,Tres bon accueil; amabilite et... showReview(22197462; 'full'); 230719,FirenzeOtti,10/30/2008,Che pace! showReview(21392438; 'full'); 230719,lass,10/21/2008,Dado que es un hotel con un... showReview(21663175; 'full'); 230719,rolandoFirenze,09/29/2008,Ottimo hotel showReview(20467243; 'full'); 230719,florenttina,09/23/2008,El Hotel es estupendo showReview(20308112; 'full'); 230719,doodyboy40,09/13/2008,Peut mieux faire pour un 3 茅toiles showReview(20022582; 'full'); 230719,lass,09/13/2008,El hotel es muy recomendable... showReview(20580620; 'full'); 230719,lass,09/01/2008,on y retournera showReview(20554456; 'full'); 230719,lass,08/31/2008,Tornerei molto volentieri showReview(19642129; 'full'); 230719,lass,08/19/2008,Gerne immer wieder! showReview(19642128; 'full'); 230719,lass,08/12/2008,accueillant malgr茅 sa taille showReview(19642127; 'full'); 230719,lass,07/25/2008,h么tel tr猫s agr茅able; au calme et 脿 10 mn 脿 pied du centre. showReview(18531802; 'full'); 230719,clarinetteLondra,06/10/2008,ottimo albergo showReview(16811947; 'full'); 230719,Mamobreak,06/04/2008,Veramente GRANDE questo Mediterraneo showReview(16670628; 'full'); 230719,giancarlomaria,05/30/2008,Un buon hotel! showReview(16506959; 'full'); 230719,gil17,05/29/2008,Etonn茅s par cet h么tel showReview(16493786; 'full'); 230719,Chiorba,05/29/2008,Fantastica sorpresa showReview(16485969; 'full'); 230719,ornys,05/21/2008,Che colazione !! showReview(16288977; 'full'); 230719,Zund,05/21/2008,esperienza positiva showReview(16270861; 'full'); 230719,giovanninardi,05/13/2008,Spettacolo ! showReview(15983536; 'full'); 230719,lass,03/28/2008,Mi sono praticamente innamorata!!!! showReview(14729033; 'full'); 230719,lass,03/14/2008,Ci tornerei ben volentieri showReview(14729032; 'full'); 230719,lass,03/12/2008,Nur dieses Hotel showReview(14729031; 'full'); 230719,lass,02/20/2008,tres bon hotel showReview(13983083; 'full'); 230719,lass,02/20/2008,je retournerai sans hesiter showReview(13983082; 'full'); 230719,lass,02/20/2008,bon hotel dans l'ensemble showReview(13983080; 'full'); 230719,lass,02/19/2008,TRES BON RAPPORT QUALITE / PRIX showReview(13983081; 'full'); 230719,lass,01/30/2008,绐撱亴闁夈伨銈夈仛锝ワ渐锝?#x201d; showReview(19168353; 'full'); 230719,lass,01/12/2008,Posiziona ottima per visitare Firenze showReview(13194096; 'full'); 230719,lass,01/11/2008,Tutto perfetto; 猫 la seconda... showReview(12908509; 'full'); 230719,lass,01/10/2008,Hotel 3 stelle; ma ne merita... showReview(12908766; 'full'); 230719,lass,01/07/2008,Hotel di buon livello; le... showReview(13138386; 'full'); 230719,lass,12/30/2007,Ottimo hotel - centrale showReview(13194095; 'full'); 230719,lass,12/18/2007,Un consiglio per il parcheggio... showReview(12651999; 'full'); 230719,lass,11/12/2007,H么tel tr猫s agr茅able; tr猫s propre avec un service de qualit茅. showReview(11303557; 'full'); 230719,lass,11/12/2007,A conseiller showReview(11303558; 'full'); 230719,lass,11/11/2007,ideaal pour visiter florence car 脿 proximit茅 de tous les sites; tout 脿 pied et qq restos au retour. showReview(11303556; 'full'); 230719,lass,11/09/2007,buon hotel e comodo pur non essendo in pieno centro showReview(11303555; 'full'); 230719,lass,11/08/2007,Buon rapporto qualit脿 prezzo showReview(11303562; 'full'); 230719,lass,11/03/2007,Excelente relacion calidad... showReview(13138323; 'full'); 230719,lass,10/31/2007,Es un hotel muy agradable; con... showReview(11407759; 'full'); 230719,lass,10/25/2007,hotel bien plac茅 showReview(11658970; 'full'); 230719,Carpa,10/10/2007,Muy recomendable showReview(10062100; 'full'); 230719,elisazgza,09/30/2007,Bastante bien showReview(10022164; 'full'); 230719,lass,09/30/2007,H么tol de grande taille un peu anonyme showReview(11658969; 'full'); 230719,lass,09/06/2007,Ho scelto una quadrupla ed era... showReview(11407760; 'full'); 230719,lass,09/04/2007,Ottima accoglienza;garage... showReview(12649412; 'full'); 230719,lass,08/26/2007,L'albergo si trova lungo l'Arno... showReview(11407761; 'full'); 230719,lass,08/21/2007,Situaci贸n con unas vistas... showReview(11407764; 'full'); 230719,lass,08/20/2007,El hotel me ha parecio muy... showReview(11407762; 'full'); 230719,lass,08/05/2007,tr猫s satisfaisant showReview(11446515; 'full'); 230719,lass,07/29/2007,Muy buen establecimiento... showReview(12651167; 'full'); 230719,lass,07/28/2007,E' un'hotel spettacolare... showReview(12651185; 'full'); 230719,lass,07/21/2007,銆愬懆鍥层€戣Τ鍏夊湴銇嬨倝灏?.. showReview(21802773; 'full'); 230719,lass,07/03/2007,Hotel muy bien situado para ir... showReview(11407765; 'full'); 230719,lass,05/22/2007,Ha soddisfatto le nostre... showReview(11407770; 'full'); 230719,lass,05/18/2007,La experiencia ha sido... showReview(11407769; 'full'); 230719,Graz07,05/15/2007,tutto ok - buon Hotel - showReview(7624990; 'full'); 230719,lass,05/06/2007,Les parkings 脿 disposition sont... showReview(11407768; 'full'); 230719,lass,05/04/2007,Ordentliches und gepflegtes... showReview(11407758; 'full'); 230719,lass,04/23/2007,L'hotel 猫 veramente molto bello... showReview(11407766; 'full'); 230719,lass,04/17/2007,Il centro 猫 abbastanza vicino... showReview(11407771; 'full'); 230719,lass,03/19/2007,Un Hotel veramente... showReview(11407772; 'full'); 230719,VIAJERILLO,03/12/2007,Gran Hotel habitaci贸n 230719,lass,02/17/2007,Buon hotel; sembra un 4 stelle showReview(11393747; 'full'); 230719,lass,11/28/2006,Excellent h么tel; tr猫s bonne... showReview(11407773; 'full'); 230719,lass,11/16/2006,Ci torner貌 showReview(11378575; 'full'); 230719,lass,11/09/2006,Tr猫s bon rapport qualit茅 / prix showReview(11378574; 'full'); 230719,lass,11/08/2006,tr猫s belle ville pour un court s茅jour showReview(11378573; 'full'); 230719,lass,11/06/2006,Bon rapport qualit茅/prix showReview(11378572; 'full'); 230719,lass,11/06/2006,Un tr猫s bon h么tel a conseiller showReview(11378571; 'full'); 230719,lass,10/30/2006,Un buon hotel showReview(11361495; 'full'); 230719,lass,10/03/2006,Das Hotel ist direkt am Arno... showReview(11407775; 'full'); 230719,lass,10/02/2006,Ottima posizione facilmente... showReview(11407774; 'full'); 230719,lass,10/01/2006,in Ordnung showReview(11361494; 'full'); 230719,lass,09/28/2006,Nous y reviendrons !! showReview(11351963; 'full'); 230719,lass,09/21/2006,Bon h么tel showReview(11351961; 'full'); 230719,lass,09/07/2006,El desayuno muy variado y el... showReview(11407779; 'full'); 230719,lass,09/06/2006,El hotel es excelente y nos... showReview(11407778; 'full'); 230719,lass,08/29/2006,L'acc猫s 脿 l'h么tel est simple en... showReview(11407777; 'full'); 230719,lass,08/06/2006,La habitaci贸n cuadruple tiene... showReview(11407776; 'full'); 230719,lass,05/29/2006,El hotel es una buena... showReview(11407780; 'full'); 230719,lass,10/05/2005,Hotel muy confortable y bien... showReview(11407782; 'full'); 230719,lass,09/04/2005,Parcheggio non sempre... showReview(11407783; 'full'); 230719,lass,08/07/2005,Somos una pareja que viaja con... showReview(11407784; 'full'); 230719,lass,04/07/2005,Gli arredi sono vecchiotti... showReview(11407786; 'full'); 230719,lass,11/27/2004,銈裤偑銉?#x201d; showReview(19929426; 'full'); 230719,lass,08/29/2004,Todo muy bien en general y... showReview(11407789; 'full'); 230719,lass,03/23/2004,銇ㄣ伀銇嬨亸銇仠銇嬫棩鏈汉... showReview(19926107; 'full'); 230719,lass,03/02/2004,銉勩偄銉笺仹2娉娿仐銇俱仐銇?.. showReview(19925604; 'full'); 230723,ItaliaChic,01/02/2009,Great Location The location is what made this hotel so good. The accommodations themselves are not great; as the hotel is a bit older - uncomfortable bed; scuffed walls; mismatched decor; ancient hair dryer! But it is right in the heart of Florence; a few minutes' walk from Pitti Palace in one direction; and across the bridge to the Uffizi; excellent shops dining in the other direction. Not sure if I would stay here again simply b/c the hotel itself was not a comfortable stay. Breakfast found me walking across the street to the cafe by the 2nd morning to find something worth eating. But again; walking distance from everything you could possibly want to see in downtown Florence. 230723,cris04NYC,11/20/2008,Great hotel for anyone The Pitti Palace was the best hotel we stayed all over Italy. Great location (steps across from the Ponte Vecchio); a 15-minute walk from the train station and less than 5 minutes to anywhere else. The view from the breakfast terrace is already worth everything - how would you like to have a picture with the Duomo or the Palazzo Vecchio right behind you? Rooms are small; just like all over Italy; but very good! Comfortable bed; very clean; loved the bathroom. Staff is ridiculously nice. I recommend this hotel to anyone! On a side note: just follow the river towards Piazzale Michelangelo; and in 10 minutes you'll find a great small supermarket. Stop paying 2-3 euros for a bottle of water; as they cost 30 CENTS at the supermarket. 230723,vintagegal,11/07/2008,On the Nose The Good鈥?There is no disagreeing that the hotel is in a good location; right at the end of the Ponte Vecchio. You cross the bridge and it is right there - brilliant for reaching all parts of Florence very quickly. Great breakfast upstairs; fresh fruit; juice; coffee; cereal; tea; breads and pastries. Lovely view over the duomo and palazzo vecchio with breakfast. But be prepared to wait!!!! It gets busy.The Bad鈥?Rooms facing the street are very loud (despite windows that blocked the noise well) but I think this is hard to avoid in Florence.Rooms are on the larger side but are so tired (think 1970 d茅cor) and needs updating / renovation鈥?The walls had red velour and the floor was a strange velour texture that didn't feel clean. The bed was also very uncomfortableMy major complaint was that the room had a smell of sewage (so bad that it made us gag); and it has left a bad memory of Florence. This was the only bad hotel we stayed in during our nearly 6 weeks in Europe. 230723,FrancesImperial,09/24/2008,Great hotel on the south bank of the Arno The Pitti Palace Hotel is a clean; comfortable three star hotel (though it does have facilities for an evening meal; which three star hotels often don't provide) with friendly; helpful staff. It's great attraction is its location - just to the south of the Ponte Vecchio. You cross the bridge and it is right there - brilliant for reaching all parts of Florence very quickly. Great views from the sixth-floor breakfast room/terrace (where you start the day with a very good breakfast). A real gem. The lift is psychotic (makes you wait while it goes to the tenth floor; except there is no tenth floor) - - but that's the only negative! Not the place for those looking for the lap of luxury; but if the hotel is just somewhere to sleep and wash; and you want to be close to everything; this place cannot be beaten for value. 230723,twinash,09/17/2008,Steps from Just About Everything in Florence Double Room with Nice Decor 230723,macmail24,08/28/2008,A Gem of a hotel A true gem in the hub of this beautiful city. As soon as you enter the hotel reception you experience a warm welcoming feeling. The best feature being the roof top terrace with it's stunning views over the city. What a way to start the day a really good selection for breakfast and those views; all in a really relaxed atmoshere. The staff were attentive without being over the top; just efficient and hard working. The rooms were comfortable and clean with the linen changed daily. Evening drinks and meals are also served on the roof top terraces - again a brilliant way to start your evening. We will definitely be returning to the Pitti Palace. 230723,askmsh,07/14/2008,Great Location The sunset from the terrace 230723,Bear007,07/13/2008,Never Again Apart from the location; I have nothing good to say about this hotel and I'm surprised the number of people who rate it so well.It's the only hotel that we booked through our travel agent and never again. We spent 4 weeks in Italy; and I booked all of the hotels through the hotel websites after researching them on Trip Adviser - they were all FANTASTIC.Anyway; the Pitti Palace. We initially stayed for one night; and our room was dirty; dark and felt unclean. There were no power points; the lighting was too dark and the carpet was filthy. Needless to say that I didn't sleep at all that night.First thing in the morning; I emailed our travel agent and asked her to relocate us in another hotel as we were heading off on our walking tour and returning to the Pitti Palace a week later.Unfortunately; there was a big fashion event in Florence the weekend of 18 June and all of the hotels were booked out. In addition; the hotel required 7 days notice for any cancellations. The hotels that I booked directly only required 24 hours notice.Eventually; the travel agent managed to upgrade us to another room for an additional 50 euro a night. This room was much cleaner and we had no other option but to accept it.The staff at reception on both of our stays were rude and indifferent and too busy surfing the Internet to acknowledge you when you walked past reception.On the day of our arrival (1st stay) an English couple who were checking out; left their luggage with the Hotel while they did some last minute things. On arriving back at the hotel; they found that the cash that they left in their bags had disappeared. The Hotel maintained that a tourist had walked in off the street and taken the money. Let's assume that this did happen!! I still cannot accept that this hotel did not think that it was appropriate to ensure that the bags were secured in an area that was not easily accessible by the public. 230723,batchelorette1,07/06/2008,The Perfect Location! The Ponte Vecchio 230723,Diana13,06/11/2008,Great location; decent hotel I wasn't totally impressed with the hotel but the location is excellent. The hotel felt very much like a Best Western or Holiday Inn. It was good for a night's sleep and quiet. The buffet breakfast we good and it's on the top floor overlooking the tops of buildings in Florence. (look on hotel website for pics)Staff is just okay here; not overly friendly. We liked this hotel because it was less expensive than many others and the quality for the price was excellent. Our friends stayed somewhere else and paid a bit more and hated it. Just watch out for individually owned hotels in Florence. This is a well established hotel and you will be pleased if you need a good location and place to just sleep. Everything was clean. 230723,AngloFrench42,06/07/2008,Great hotel in Great location Like others I cannot understand why this excellent hotel doesn't have higher ratings - it may work to our advantage though the rack rate for the rooms is reasonable.I have stayed at this hotel may times over the years; and always return.The bathrooms are admittedly small; but the staff are wonderful; and the air conditioning works.Breakfast or evening drinks on the roof terrace are an experience with a lovely view of the city.I will return again soon.Whilst staying here don't fail to visit Le volpi e l'uva a great wine cheese bar near hotel in Piazza de' Rossi 230723,Yetton,05/15/2008,Excellent choice I really don't understand why this hotel is rated as low as it is. As other reviewers have said we thought it was an absolute gemWell fitted; spotlessly clean; very pleasant staff; lovely breakfast; dining / drinking terrace that it was hard to leave; what more can I say. It's position at the end of the Ponte Vecchio is ideal for the whole city centre as it is all within easy walking distance.We had a superior double on the second floor that did have some street noise up to midnight but only if you wanted the window open. The room was well fitted; very comfortable bed with clean bed linen changed regularly. The bathroom was tiny although again spotless. My wife had an issue with the siting of the hairdryer and the lack of a full length mirror but that is all. I have seen other reviews elsewhere that stated that english electrical appliances could not be used as the adaptor didn't fit. My universal adaptor did without any problem.We didn't eat in the hotel other than the more than adequate contintental breakfast. I believe hot food was available to order and at an additional cost but that we didn't try.We had drinks last thing at night on the terrace and can't think of a nicer way to end the day.I finish as a I started - why this hotel is not rated higher I do not know. reserve this hotel with confidence. 230723,traveliteAfrica,05/07/2008,Good value This hotel is well-located and a good value for the price. Reception was very friendly and helpful. The room was bigger than expected and; although dated; very clean. Rooms facing the street are very loud (despite windows that blocked the noise well) but I think this is hard to avoid in Florence. Only downside is that I left something in my room on checking out but when I called back to ask about it the item wasn't found. I sitll haven't found it so I know it was there! 230723,superrob,04/22/2008,Great Location; reasonable chain hotel ponte vecchio 230723,vickster1978,03/29/2008,Little gem! Lovely hotel with a superb location. We stayed in the hotel for 2 nights and were pleased from the start. Reception staff were very friendly and helpful; the rooms were clean; roomy and comfortable. Breakfast was good and served in the bar on the 6th floor with great views over the city. I could not fault our stay in the hotel. The only thing to bear in mind is expect some noise as the glazing is not great; however we were able to get a good nights sleep; just get up early to enjoy the city! 230723,Sharon2906,03/25/2008,Great Location This hotel is in a great location at the foot of the Ponte Vecchio. It's close to all the major sites (although Florence is a compact city) and there are plenty of restaurants and shops nearby. The room was spacious; clean and more than adequate for our stay. The bathroom was also spacious and everything worked well. The continental breakfast was good and the breakfast room itself had great views. Unfortunately we couldn't use the terrace as the weather wasn't the best. Staff were helpful and friendly at all times. I would definitely recommend this hotel to anyone travelling to Florence and would use it on a return journey myself. 230723,avva,03/24/2008,Disapointed with a few things I read the reviews on Trip advisor before booking this hotel and they seemed quite good. The Hotel is in a stunning location just off the Ponte Vicho bridge and central for the Dumo ; Uffizi gallery and all the delights of Florence.The staff were polite; helpful went out of thier way to make our stay good. Avoid room 108 its like dungeon very dark because of the buildings across the road. We asked to be moved but they could not offer us another room until the last night of our stay.The breakfast was awesome but avoid 08.30 am when the hotel is full you will have to queue for a table.The hotel is clean and apart from the room we were happy with our stay there.If you go up to the square where the replica of the David statue is avoid the ice cream parlor on the left as you enter they charged us eighteen euros for two small tubs of ice cream!!!We found three small restruants near the hotel but Rome is a better place to eat.Do take the train to Pisa and the leaning tower the journey through tuscany is lovely. 230723,clarabell7,03/16/2008,everything you need WE have just returned from Florence. i have to admit i was very nervous about the hotel by reading the previous reviews. but it was a brilliant hotel with a large room and bed. The room was spotless. The location is excellent just being on the southside of the river. There was plenty of choice for breakfast and it was freshly replenished throughout the service with spectacular views over the city. The staff were very friendly and helpful. it is also good value for money - i would recommend this hotel 230723,Thistle71,03/11/2008,Best position for the tourist. The hotel could not be in a better position as it is ten steps from the Ponte Vecchio bridge! Once you cross the bridge all the areas you wish to see are 30mins max.if you are walking but most are 5 to 10 mins.The tourist city bus stop is 30metres away from the front door on the riverside. The hotel itself is well kept with friendly and helpful staff .The bedroom is a fair size and has an adequate bathroom.The room was always well cleaned and made up.Breakfast was excellent with everything fresh and a great view from this room on the sixth floor.You will get some noise coming up from the street at about 3 or 4 in the morning from people who have been out late and are going home and with the narrow streets the noise rises up the walls !!The only negative but not the hotels fault and it would not stop us returning to this lovely hotel 230723,placenamehere,01/29/2008,Great location; watch out for the funky smell... I stayed at this hotel for 4 nights and was amazed at it's location especially for the price; as others have stated it's right next to Ponte Vecchio and Pitti Palace.I don't know if we got a newer room because we had a key card while others got keys but i was pleasantly surprised at the size of the room although the beds were tiny and pushed together. The bathroom was clean but could have been a little cleaner--the only qualm i had about the bathroom was the funky smell coming from the heated towel rack which can't be turned off. I'd have overlooked the smell but literally every time i stepped into the bathroom i gagged.The continental breakfast was decent especially for the free price tag. However on the last day of our stay i was eating and found a TICK on my plate!!! I really hope this was just bad luck.Besides these cons i would probably stay at this hotel again grant it if the prices are still good. Hopefully next time i am in Florence they'll fix the bathroom funk. 230723,RossTodhunter,11/06/2007,Good location and value though basic Let's be honest - you will not get a hotel in Florence for a better price than this. I could quibble about the hard bed; seventies decor and minimal facilities but it's clean and the staff are friendly. As everyone has said; it's slap bang next to the Ponte Vecchio and if youwalk away from that bridge; you can very easily get to the Boboli Gardens which are worth a weekend walk. Another walk from the hotel should be up to San Miniato - you can actually find yourself in the Tuscan hills in about 20 minutes of walking. A wonderful surprise. 230723,gattoneronimrod,10/25/2007,Sometimes excellent; sometimes missed the mark Trip Adviser This hotel is in a superb location; very close to the Ponte Vecchio and consequently both quiet yet near to a great number of places of interest. Close to a number of good restaurants and with its own excellent restaurant. It is less expensive than one would have thought for such a location. The rooftop restaurant provides breathtaking views of the city; breakfasts are good with a wide range to choose from; and in the evening the food and wine are excellent. At all times the restaurant service is impeccable; nothing was too much trouble. The staff at the reception desk were friendly and helpful and will pre-book tickets for the galleries and museums for you. The rooms were clean; if city hotel size. There was no tea and coffee available in our room; despite its being advertised. We did manage to obtain this; but the adapter needed to get the kettle boiling disappeared 鈥?we were told that the housekeeper had taken it as it was the only one in the hotel and was needed for the vacuum cleaners on all floors. You believe this? Eventually it was returned and remained with us. We could not find a lounge; were told that one was closed. Surely this is a necessity in a city hotel. These are however minor quibbles compared to having wonderful views of the city greeting us in the morning at breakfast as well as being close to the centre of Florence and also having the pleasure and ease of walking out of the front door and on to the Ponte Vecchio to watch the evening sunset. 230723,AngieWI,10/24/2007,Perfect stay in Florence Stayed here for 3 nights while in Florence. It was a perfect location right next to the famous Ponte Vecchio. Easy walking distance to everything in the city. Very friendly staff and the room was very nice. Complimentary breakfast on the rooftop every morning was beautiful and plentiful. Cost was about 150 euro per night ($210). Definetly recommened if you are staying in Florence! 230723,plinth63,10/11/2007,Numero uno I have returned from Florence and can only say what a fantastic time we had.My partner has stayed at the Pitti palace previously[14 years ago]The location is great;no major problems with noise;the room was spotless.I note the previous comment about decor but hey ;im here to see Florence not the hotel room decor.The Breakfast bar was excellent and the staff very friendlyThere was a mild odour within our corridor however i think the air conditioning may be the source of this minor point.We would definitely stay at the Pitti Palace again.I think its location along with its other fine points win the day.And lets not forget Florence............ 230723,HonestTravelerNJ,10/03/2007,Good Location but Odd Hotel There is no disagreeing that the hotel is in a good location; right at the end of the Ponte Vecchio; however; the hotel is old and outdated. Here's the bad: the room was uninviting. The rooms on my floor all had flourescent lighting and no lamps. Literally; a long bulb above an old desk with a mirror. And the same but smaller lights above the bed. The walls had burgandy velour or something on long panels and the floor was a strange velour texture that didn't feel clean. The bed was also very uncomfortable and the room had a very mild stenchThe good: the location. That's about it. The staff was not very helpful at all. This is a hotel that you shouldn't stay at if you keep your standards atleast at the Marriott hotel level; which isn't too much to ask for. There were other very nice hotels in the area that are better. I'd stay away from here; unless you don't mind a room that's from 25 years ago. 230723,judithWirral,09/17/2007,Wonderful rooftop terrace for breakfast Excellent location just a few paces off the Ponte Vecchio.Initially we worried that it would be noisy but; with the windows shut; the room was peaceful even when the streets outside were alive with visitors.Room was plenty big enough and was spotless. Room service each day so we always came back in to fresh towels etc.A wonderful rooftop terrace where breakfast was taken; with views over the rooftops to the Duomo and Campanile.The self-service continental breakfast was sufficient and could be taken any time between 7.30am and 10.30 am which was great because we don't always want to rise early on holiday.No complaints about the hotel at all.The staff were very hepful with suggestions about meals out; train times etc.A wonderful holiday where we celebrated our 1st wedding anniversary. 230723,Dimeander,09/16/2007,Great little hotel in terrific location View from Terrace at Vivahotel Pitti Palace 230723,fortwaynejerry,09/15/2007,Very nice hotel Stayed here in early September and liked it very much. Only steps from the Ponte Vecchio bridge. The room was very nice as was the bath. The staff was excellent and spoke very good English. The restaurant/bar was very nice with great views. There was also an outside terrace adjoining the restaurant with awesome views of the city. Breakfast was very good. We would definitley stay here again. 230723,loves2travel101,08/02/2007,The worst hotel in Italy and Very Smelly! I was living in Italy for over a 6 months and had taken a trip up North to Florence with my boyfriend for a romantic weekend. I made a reservation at this hotel based on a collegues recommendation. Unfortunately; I should have checked Trip Advisor first because this was an expensive place for a horrible hotel. Of course the location is great; it's right near the heart of the town but if you drive there beware. There is no parking anywhere. The decor looks old and from the 60's; the bed was uncomfortable; the room was small for Italian standards; and our floor smelled like a sewer. THe breakfast room had beautiful views of Florence but that was about it! Do not book anything with the VIVA hotel chain because they are extremely horrible. 230723,Eurotraveller07,08/01/2007,Great hotel; great location We stayed in this hotel for two nights on a visit to celebrate my husband's birthday. It's in a great location; right at the end of the Ponte Vecchio; and our room overlooked the Arno river. Yet we didn't find it noisy at all. We did expect some noise with it being right in the centre and we were pleasantly surprised when this was not the case. The two terraces on which breakfast is served give a lovely view over the town and all the sights are in easy walking distance. We found the staff helpful and courteous. I would definitely stay at this hotel again when we go back to Florence. 230723,maxlough,07/27/2007,Excellent location Basically located across the street from the walkway to the Ponte Vecchio; you can't beat the location of this hotel. Room furnishings were nice; room was on the bigger side. Breakfast was included and was good -- breakfast room located on rooftop terrace; so beautiful views of Florence while you eat. Service was a little on the slow side -- it took about 45 minutes to get a battery for our tv remote control; but; other than that; the stay was great. 230723,TheRamblingRountrees,07/18/2007,A Great Place! The Pitti Palace Ponte Vecchio is located in the heart of old Florence. This hotel is located at the end of the famous Ponte Vecchio. This is a great location for anyhting in Florence. The staff are great; warm and friendly. We had excellent service while there. Breakfast is included in the price; and you can't go wrong. You can dine outside on the rooftop terrace in the morning to start your day. We have stayed here for two years in a row; and plan to stay again next year! Fantastic location and service. 230723,JumeriahJane,07/17/2007,Location; Location; Location Pitti Palace view towards Duomo 230723,vincem8,06/13/2007,Excellent Hotel; great location; highly recommended I booked this hotel after much deliberation and endless trawling of websites and reviews on here. I decided on Florence after having visited for the day 16 years ago. The hotel is situated right at the end of the Ponte Vecchio bridge. A fabulous location with a marvellous atmosphere. Throughout the day the area is alive with tourists browsing the many jewellery shops and soaking up the atmosphere. Come nightfall; the place buzzes with people coming to watch the sunset and listen to the street singers/musicians. Sit around and lap it up! I stayed for 3 nights at the hotel as a treat for my 40th birthday. The Viva Hotel Pitti Palace is smart; clean and excellent value for money. Breakfast was included and was excellent; classified as American breakfast; the choice was fresh juice; tea; coffee; hot chocolate; pastries; cold meat; cheese; fruit; bread; jam; butter etc. Breakfast is served on the 6th floor which also has a terrace. Dine outside if only to see the wonderful views of the Duomo and across the city. The hotel also has a small but adequate restaurant with a basic menu that doesn't really change that much. Don't let this worry you though as the food is superb. All in all excellent value for money and possibly one of the best locations in Florence. 230723,piper5403,05/18/2007,Great location This hotel is literally at the foot of the Ponte Vecchio. It is great if you want to be in the middle of it all. It was surpisingly quiet and we were able to sleep very well.The room was small; but kept clean and had all the right amenities. The safe was rather small and we had to choose what to put into it. I am happy to say nothing was taken.The staff were very nice and very helpful. The breakfast was good and it is served on the terrace on the top of the hotel. We had a glass of wine there on a couple of evenings just to enjoy the view.It is within walking distance of the Duomo and the Ufizzi as well as Piazza della Signoria and Loggio del Porcellino.We really enjoyed our stay here and we will definitely go back. 230723,jthoel,05/10/2007,Great Location!!! This hotel is literally at the end of the Ponte Vecchio Bridge!!! The location can not get any better. At night you can leave your windows open and hear a man that plays his guitar each night for the tourist strolling along the bridge. It's quite a hike with luggage from the train station; so take a cab. The room was a little outdated; but was very big and clean. Updated bathroom was nice. The best part of the entire stay was the breakfast area. It's on the 7th floor; and it has a terrace that looks out onto the rooftops of Florence - AMAZING VIEW! The breakfast terrace alone makes this hotel worth the stay! 230723,MrsP,03/26/2007,Good hotel; fantastic location We went to Florence this weekend; with some friends. We picked this hotel having read the reviews on this site. The location was just perfect; almost on the Ponte Vecchio. The hotel had messed up our booking and reserved only one room instead of two; so they had to upgrade one couple (us!) to the superior room which is on the top floor and was just amazing - bedroom with king sized bed (very firm mattress); lounge; study area; walk in wardrobe; and two bathrooms. We couldn't get the heating to work so they brought us up a portable radiator. The terrace was huge; and even had an outside shower. Our friend's room; although much smaller; was clean and comfortable. Breakfast was the usual continental; and perfectly adequate. Great views from the breakfast room as it's on the sixth floor. Staff were helpful and courteous and all in all I'd be happy to recommend this hotel to anyone. 230723,kangaroo23,03/20/2007,Great room Firstly; the location of this hotel is fantastic! You're directly opposite Ponte Vecchio so you couldn't possibly get closer to the Arno river without getting wet. And it's a leisurely 5 minute stroll to piazza Della Signoria and Palazzo Vecchio with the Duomo and other Firenze sights within easy walking distance. I'd read all the user reviews and having been to Florence twice before I knew what to expect of the location. What pleasantly surprised me was the room. After coming from a (supposedly) 4 star hotel in Rome this hotel was an upgrade despite it's lower 3 star rating. The room was large for a hotel in Italy; clean and well serviced. And the concierge/receptionist's were extremely helpful and pleasant. As other reviewers have stated; having breakfast at the hotel while overlooking the city skyline is an amazing way to begin the day. We ate at the restaurant for 1 night. The menu is limited but the food is quite good. It's still hard to recommend only for the fact that it doesn't provide the same atmosphere as dining out at a nice ristorante near the piazza. Overall my fiancee and I had a great experience at this hotel and would recommend it to others without hesitation. 230723,Chippolatas,03/11/2007,Splendid Hotel and Location This is a great value small hotel superbly situated just on the south bank of the Arno by the central Ponte Vecchio. Our room space standard was fine (we were given a complimentary upgrade to a superior room while floor by floor renovation work was being undertaken); the hotel is quiet; clean and well managed; and hotel staff are courteous and friendly. The top floor breakfast room/bar has a panoramic view over the city centre attractions and over adjacent roof terraces; while the buffet breakfast itself was abundant and frequently replenished. We would definitely book the Pitti Palace upon any future return to Florence. 230723,IrishElk,12/13/2006,Been twice liked it so much stayed here a few years ago - and liked it so much that my girlfreind / mother stayed here last year as a treat: small hotel; but the location is the real bonus. Neat + clean. Not fancy; but ideal location from which to browse around. Would return happily. 230723,bodwenb,11/08/2006,Superb location I booked a short 3 day trip through last .minute;com so it had to be a bit of a lottery regarding where I was staying. The Hotel Pitti Palace could not have turned out better. It's location right at the entrance to the Ponte Vecchio meant that it was only a few minutes walk to all of the major places of interrest; with the piazza Vecchio and the Uffizi literally just around the corner and the Duomo only 5 minutes away. I travel alone so was given a single room; which to say the least was small - but having said that; it was well furnished and clean. The bathroom was also good; which I find is an important indication of the way that a hotel treats it's guests. The room was cleaned each day with clean sheets on the bed and clean towels in the bathroom. One big bonus was the buffet breakfast which was excellent; with a wide choice of cereals; fruit and pastries. Certainly scope to eat enough to set you up for the day. To cap it off; the staff were friendly and helpful. Altogether a pleasant stay. 230723,PatsyK,10/27/2006,Pleasant and convenient We enjoyed our stay at the Pitti. The convenient location was a huge plus; since it was over 100F when we were in Florence; and we could get to wherever we wanted easily. The room; while not luxurious; was certainly clean and comfortable. We expected it to be noisy; but even though our room was just across from the bridge; the noise was not a distraction. We loved the roof bar and the morning buffet. One of the barkeeps makes a GREAT Manhattan! My only issues were the size and speed of the elevator; and the lack of Internet access. However; there was an Internet place a few doors down the street....but not free. The staff was friendly and quite helpful. One thing that would have been useful was a list of the neighborhood restaurants; since meal service was somewhat limited at the Pitti. I would stay there again. 230723,umls,10/23/2006,Loved the Pitti Palace We just returned from a trip to Italy with a stay at this hotel in Florence. The location of this hotel is great -- just across the Ponte Vecchio. The hotel itself was wonderful; clean and well run. The rooms were generously sized as was the bathroom. The staff were very helpful. Breakfast was great and the view from the breakfast room can't be beat. I would definelty stay here again 230723,jhubs,10/15/2006,Best Florence Hotel!!! 230723,ERosasco,09/19/2006,Excellent Value!! I saw the reviews on here and was a little hesitant. No; this is not a five star hotel; but the rates are great and the location is top notch. We are Americans and did not experience any ill treatment. In fact; all employees were very helpful and accomodating. The evening doorman was exceptional in providing excellent service. We walked to all major locations from the hotel. The staff went out of their way to make this a memorable experience and gave us excellent recommendations during our stay. 230723,JodiL,07/20/2006,Fabulous hotel; great service My husband and I visited in high tourist season and since they were filled; we were upgraded from the double room we had booked to a suite; no extra charge. The room was enormous and immaculate. The staff was helpful and offered suggestions on places to dine. The location is excellent; at the foot of the Ponte Vecchio; and within walking distance of everything that is a must-see in Florence. I highly recommend this hotel. 230723,ATripAdvisorMember,06/06/2006,Unexpected Charges Nice place to stay. In a central location; but; I was charged $ 189 EU for Belstaff. I have no idea what that is or why. I was not told of this until I got my credit card bill.They did carry 5 bags to my room from the front door. But; over $200 us dollars?Will not go back.John MullisMacon; Ga 230723,bijbij,04/27/2006,Great for the price I spent six days at this hotel. I found it to be clean and the room was spacious with an adequately sized bathroom. I requested a nonsmoking room and received one; I did not notice any smoky odors in the halls or elsewhere. The breakfast selection was excellent and the room indeed stunning. The hotel staff was courteous at all times. I greatly appreciated being alerted several weeks ahead of time that the elevator would be out of service during my stay and offered a substantial discount. The discount was honored even though the elevator service was restored partway through my time there. The location was excellent. allowing me easy access to the center of the city and serving as a great base for exploring the Oltrarno as well. Being so close to the river and the bridges of Florence was especially lovely. There is an inexpensive internet point across the street and many pleasant cafes within a short walk. Overall; an excellent value. I look forward to staying there again. 230723,ATripAdvisorMember,02/17/2006,Location Excellent The Hotel is centrally located just off the Ponte Vecchio-a five minute walk takes you to virtually all the main attractions of this wonderful city.The hotel is excellent for relaxing with spectacular views which can be viewed from their roof garden/ bar/ restaurant/ area on the sixth floor.The people are very helpful and speak good English. The breakfasts are adequate and the rooms though small are OK.We stayed for five nights (Two couples)over the New Year and were thankful we chose this centrally based hotel as we could return swiftly after gallery and restaurant visits etc. The weather was pretty dire- initially very cold then very wet before cheering up a trifle in the last two days. 230723,ATripAdvisorMember,01/17/2006,Great location; what a shame! MY FIRST REVIEW ON THIS HOTEL WAS NOT POSTED!I stayed at this well-located hotel for 4 days; on the advice of two travel agents.I was looking for a hotel with a rooftop terrace single rooms to acommodate 12 women travelling together in 2006.The noise was not an issue for me; my room was quiet.I asked for a non-smoking room and received it ( a sign on the door said so) but the room and corridor smelled strongly of smoke.The single room was very small as expected - it desperately needed refurbishment and the bathroom's mix of pipes with electric cable was worrying.As others have remarked; the view from the breakfast room terrace is wonderful!The attitude of the staff was not! - as a single woman traveller; I did not feel welcome(ever) in this hotel.In fact - I was invisible! If I had not already paid; I would have moved.There are too many other hotels in Florence; with wonderful views and interested staff. I would notstay here again. 230723,Bul,01/02/2006,Comfortable Hotel; good price Clean and big room. Fair Price. Central location. Friendly staff. Beautiful view to florence city from the breakfast floor 6th. 230723,Eurocitylover,11/14/2005,Beautiful city; perfect location We have just returned from a long weekend in Florence. It is a beautiful city and I can't imagine a better location from which to explore its many charms. The hotel is right at the foot of the Ponte Vecchio and all the major attractions are within easy walking distance - the Uffizi is literally 2 minutes walk away; the Duomo is about 5 minutes away. We thought we might have to use taxis or buses to get around but ended up walking everywhere; no problem though we certainly slept well!The Ponte Vecchio is always bustling but we were never troubled by any street noise - the windows are very well soundproofed. The room was clean if a little small; as was the bathroom and the bed was very comfortable. The room was comfortable with everything you needed; but not luxurious which suited us fine; we were really only sleeping there afterall.Breakfast was excellent; much better than the typical continental type you normally experience. The best thing about breakfast though was the view - stunning; just what you need to prepare you for the joys of another day exploring this lovely city. The bar is also very nice for a night cap after a busy day. The desk and bar staff were very helpful and friendly; booking tours for us and advising on places to eat etc. For a three star hotel I really dont think you could do better.One final thing to mention - do try dinner in the Acqua Al 2 (5 minutes walk on Via della vigna vecchia) - wonderful atmosphere and great food - try the pasta sampler to start and the blueberry steak - amazing! 230723,norma49,09/21/2005,Fantastic stay at The Pitti Palace Just spent 4 nights in the Pitti Palace - great location - Mini bus D from station direct to hotel. Really good accommodation; in particular we enjoyed the roof terrace with spectacular views over the rooftops of Florence. Very substantial breakfast served by very attentive staff. To be recommended and worthy of more than 3 star rating - would def return here. 230723,ATripAdvisorMember,09/20/2005,A most relaxing stay Our stay at the Pitti Palace was enhanced by the warm assistance of the staff; the comfort of our room and the unparallelled view over Florence from the breakfast room.From the time we arrived until departure eight days later; the reception staff were always helpful and offered advice on a range of issues. Our room was clean and comfortable with a small balcony overlooking the entrance to the Ponte Vechio; and the ready availability of internet facilities was appreciated.The only criticism would be that our room on the fifth floor exposed us to some minor noise from footsteps in the breakfast room above; but this is but a small negative in a large field of positives. 230723,ATripAdvisorMember,08/05/2005,Delightful Accomodations in a Delightful City My wife; daughter and her family; and I stayed at the VivaHotel Pitti Palace the summer of 2004. After leaving a fine three-star hotel in Rome; we were set to be less than impressed with our next lodging. However; when we arrived at our hotel just a short taxi ride from the Florence train station; we couldn't believe the location! There we were; at the foot of the Ponte Vecchio; right on the River Arno. The location was ideal -- within easy walking distance of all the major points of interest. Once in the hotel; we found courteous; friendly service; clean; well-kept rooms; sparkling; tiled bathrooms; attractive common areas; and a morning breakfast on the roof that simply dazzled -- well-layed-out; beautiful; generous; with a gorgeous view of the city! We were impressed! Over the next three days; it did not disappoint. If we needed to refresh ourselves during a day of sightseeing at the Duomo; the Academia; Santa Croce; the Uffizi; or San Lorenzo; we were always only five minutes away from our hotel. The staff was always ready to assist with directions or to make a call on our behalf. We will definitely stay there on our next visit to Florence.For its comfort; service; and location; we highly recommend Hotel Pitti Palace. In a city of highlights; it was a more-than-generous complement. 230723,dmytreboe,08/04/2005,Average Hotel with a Perfect Location My husband and I stayed here for 3 nights in July. It was in a perfect location. However; the hotel was definately just a 2 star hotel. When we first entered the hotel; we noticed a funny smell. The hotel is very old but we felt our bathroom and room were clean. The room was very tiny and plain and we had two twin size beds pushed together. We did enjoy the breakfast and nice view on the upstairs terrace. We stayed in 3 other destinations in Italy and this hotel did not compare to the other hotels that were in the same price range. We were a little disappointed. I would recommend this hotel to anyone looking for a great location. However; if you are used to 4 star hotels; I would not stay here. 230723,ATripAdvisorMember,07/29/2005,Very decent 3 star hotel My girlfriend and I enjoyed a very pleasant stay at the Vivahotel Pitti palace. Everything was clean; the staff at reception were freindly and the air conditioning was great in combatting the summer heat. The location was also amazing; the hotel is right next to the Ponte Veccio and there are beautifal gardens just a 10 minute stroll away. This is a thoroughly decent three star hotel and would highly reccomend it. 230723,ATripAdvisorMember,07/12/2005,Great location - good value The location is fabulous; the rooms are clean and nicely decorated; we felt we really got our money's worth at this hotel. There is an excellent restaurant right around trhe corner (the Golden View) that sits out over the Arno river. We did not have any of the problems listed here in other reviews - no bugs; extremely courteous staff; no foul odors; nice clean rooms with excellent air conditioning. We'd stay again without any reservations. 230723,couf,06/20/2005,No Better Location The hotel is actually a 3 star; I don`t know why Trip Advisor has it as one. It is in the greatest of locations; just off of the Ponte Vecchio; and walking distance to everything else (all touristy Florence is within 15min walk). Had clean rooms; AC; breakfast on the roof. The windows weren't soundproof at all; so better get a room in the back. The walls were fine; never heard anything inside the hotel. But if you want to stay in the middle of Florence; you have to expect noise outside. Would definitely stay there again. 230723,ATripAdvisorMember,06/03/2005,Top spot I really enjoyed my stay at this hotel. Very quickly they recalled my room number to hand me the key when I came in the door. The staff were friendly and informative.The room was small but pleasant for a single. My balcony overlooked the bend in the road so I had a perfect view of activity in the street below. The Basagliers (the running military brass band) had their annual parade on the Saturday and I watched part of it from my room. The hotel is close to everything - about one minute away from the Ponte Vecchio and 3 minutes away from the Pitti Palace where the decadent Medici Family lived.The breakfast room was wonderful as was the food. The view stunning and the staff friendly. At the end of the day you could go upstairs and sit on the balcony and watch the rooftops and views over Florence.Under the hotel is an old wall that you may go into the basement and see. Also a Rose room with a tv and magazines for relaxed; quiet times.I would go here again. 230723,wolvrin,04/23/2005,Nice; Clean Hoteal for a good price Very nice clean; basic but what else do you expect from a 3-star? The location can NOT be beaten; you are right in the center of historic Florence! Clean rooms; very clean bathroom; room a little small but surprisingly comfortable! Breakfast was average; but the views from the 6th floor breakfast room are stunning! 230723,MarkJ,04/05/2005,Lovely hotel in a great location We spent a week in Florence at the Hotel Pitti Palace in June 2004 and would heartily recommend the hotel to anyone.The location is simply amazing. At the edge of the Ponte Vecchio you are five minutes walk from all of the main sights of Florence; but can also walk out of the city easily to enjoy the parts that too many tourists miss.The hotel has a great roof terrace where breakfast is served; and they have great sundowner cocktails. Lots of good restaurants in the area around the hotel.The room was comfortable with a lovely view. The staff were professional and friendly. All in all a great hotel at a reasonable price. 230723,ATripAdvisorMember,02/13/2005,Good time at the Pitti Palace We transfered to the Pitti Palace after a dreadful experience at a Hotel on the Via Romana.We were made so welcome;shown to the room before we booked in;and shown the dining room.The room was lovely;clean;beautifully decorated and we could see the first shops on the Ponte Vecchio from the balcony.The breakfast was amazing;and we eat a hearty meal.We were personally looked after by Sabrina Bisconti;The assistant Manager;how greeted us each time we returned to the hotel.All the staff were great.Thank you;Hotel Pitti Palace;for saving 2'Ladies in Lavender'.We will return. 230723,ATripAdvisorMember,01/09/2005,Amazing location! Can't beat this location! You walk right out on the cobble stone streets in the middle of everything. After extensive hotel research; this was definitely our best bet for the price and location. Will definitely return! 230723,Liz13,12/22/2004,Divine! This hotel; with its immaculately clean and well-fitted rooms; situated at the southern end of the Ponte Vecchio in Florence; is the perfect base for any holiday in this extraordinarily beautiful; safe and secure city.The staff are unfailingly courteous and helpful; the service is splendid; however what really sets this hotel apart from the rest is the Breakfast Room on the 6th Floor with its stunning views of the Duomo; the Campanile and a myriad of terra-cotta rooftops. What an environment to enjoy a truly sumptuous buffet breakfast that really sets you up for the day! 230723,ATripAdvisorMember,11/17/2004,Disappointed The Pitti Palace is in a great location but overall was a disappointment. It has a rather jaded feel about it and the staff were indifferent. The lobby area smelled of bad drains (not sure if this has something to do with it being near the river) and this smell also began to emanate from the bathroom of my room on the second night - to add to the already musty/smoky smell which was there already (although I had requested a non-smoking room). I have to say that the room; bedding; bathroom were clean but the smell was off-putting. The terrace area where breakfast is taken has stunning views over Florence and the breakfast was plentiful although there were not many tables so we had to wait for people to finish before sitting down. 230723,ATripAdvisorMember,10/11/2004,Indifference The staff is indifferent to the customer and really lacks good customer service. The rooms are in need of updating. The toilet in our bathroom bubbled up every morning from the flushing of the floors above us. If we tried to flush; the water would almost overflow. We asked for ice one early afternoon due to an injury and were told we had to wait until the terrace bar was open. The terrace with the best view of Florence was never open. Although this property is in a great location; I would have walked a little further and paid a little more to have a friendlier staff and a cleaner property. Major disappointment!! 230723,ATripAdvisorMember,08/23/2004,Not a good experience at Pitti Hotel I traveled to Florence with my family (Summer 2004); and had this hotel booked through a travel agent. We arrived to the hotel; thinking our agent put us up to a joke. First of all; you are not in the proper city; but on the 'altroarno'; or; 'other side of the Arno'. For the price; there are much better places to stay in Florence proper. The location is horrible; because being at the foot of the Arno; the swarms of mosquitos are enormous. At night; the window was covered in a film of flies and mosquitos. The hotel is also situated on a very busy road/intersection; which was extremely loud and chaotic; not to mention smelly. It is life-threatening to cross the street. I arrived back to my room the first night with a spoiled; rotten smell in my room. It was not the refridgerator. They reluctantly switched me to another room. I'm not going to even mention how dirty and disgusting this hotel is. All the bedding is from the 70's. The carpet is covered in stains and marks. Nothing has been updated since like 1960. The doors to your room are not even solid; but like wood panelling or something flimsy. Filthy mirrors in the rooms. Air conditioner barely works; and just emits a musty; warm; moldy odor. Staff was brusque; disagreeable; and curt upon our complaints with the airconditioning. We didn't even want to risk food poisoning at the free breakfast; so we didn't dare try it. We ended up swallowing our second night fee and moving to a hotel near the Capella Medici. I can only imagine the low standards of people who stay here who think it is a nice hotel. For 3 star; maybe this is a palace; but for anyone with standards; it is unacceptable. 230723,maredixon,08/11/2004,Loved Pitti... Central location; nice and helpful staff; clean room.Buffet was nice with an amazing view. What sold us on this hotel was it's location. Close to everything! 230723,ATripAdvisorMember,07/22/2004,Thoroughly Enjoyed This Hotel My wife and I; and our niece had two rooms in Pitti Palace in Sept. 2003. After a horrendous experience with a 3-star hotel in Rome; this accomodation was a delight. Spotlessly clean; very helpful staff (particularly Andrea in the upstairs lounge) and super location. We would stay there again in a heartbeat. 230723,ATripAdvisorMember,07/05/2004,A room with a view View from terrace bar 230723,ATripAdvisorMember,06/03/2004,great hotel; great location showReview(2149139; 'full'); 230723,ATripAdvisorMember,05/11/2004,Good hotel; but..... showReview(1930902; 'full'); 230723,ATripAdvisorMember,04/05/2004,Not a bad place to stay showReview(1764978; 'full'); 230723,ATripAdvisorMember,01/17/2004,Take it or leave it... showReview(1554954; 'full'); 230723,LingwoodWatts,12/31/2003,Good location; indifferent staff. showReview(1533684; 'full'); 230723,janeyac,12/26/2003,home away from home showReview(1530781; 'full'); 230723,ATripAdvisorMember,09/22/2003,Florence Delight showReview(1347340; 'full'); 230723,neilouneil,11/17/2008,Merveilleux emplacement tr猫s bon accueil de Daniel 脿 la r茅ception parlant fran莽ais showReview(21930847; 'full'); 230723,lass,09/08/2008,Absolument fantastique... showReview(20329098; 'full'); 230723,lass,09/02/2008,wirklich echt super lage showReview(20551484; 'full'); 230723,lass,09/02/2008,Au脽erst zufrieden showReview(20551483; 'full'); 230723,lass,08/31/2008,Hotel beneficiant d'un... showReview(20188681; 'full'); 230723,lass,08/30/2008,hotel au milieu du centre historique de Florence showReview(19633347; 'full'); 230723,lass,08/27/2008,choix parfait showReview(19633345; 'full'); 230723,lass,08/27/2008,Hotel Pitti showReview(19633344; 'full'); 230723,lass,08/25/2008,Tr猫s bonne adresse showReview(19633343; 'full'); 230723,lass,08/23/2008,Tr猫s bien plac茅; showReview(19633342; 'full'); 230723,lass,08/22/2008,Wir sind zufrieden showReview(19633341; 'full'); 230723,lass,08/20/2008,Klasse Hotel showReview(19633346; 'full'); 230723,lass,08/16/2008,will book it again showReview(19633340; 'full'); 230723,lass,08/15/2008,Posizione spettacolare showReview(19633338; 'full'); 230723,lass,08/06/2008,Magn铆fica situaci贸n showReview(19633337; 'full'); 230723,lass,08/02/2008,Gerne wieder showReview(19633339; 'full'); 230723,lass,07/23/2008,I tavoli sul terrazzo... showReview(19190083; 'full'); 230723,lass,07/21/2008,Tr猫s bien showReview(18533326; 'full'); 230723,lass,07/16/2008,Zu diesem Preis jederzeit wieder. showReview(18533327; 'full'); 230723,lass,07/10/2008,tr猫s bonne adresse showReview(18533325; 'full'); 230723,lass,06/23/2008,Hotel idealement situe showReview(17433899; 'full'); 230723,lass,06/21/2008,Gerne wieder showReview(17433900; 'full'); 230723,lass,06/20/2008,Spitzenlage showReview(17433897; 'full'); 230723,lass,06/18/2008,Estancia maravillosa. 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This place is immaculately cleaned and organised. The staff were really helpful (gave us advice on local restaurants). We didn't have breakfast there as it cost too much.For our city view room for 99 Euros we got the use of sauna free - which was nice. The pool was available for everybody in the hotel. A bit small but fine for a hotel pool.The location was quiet and near many other hotels and easily accessible to all major sites - tourist and shopping in Berlin.Good hotel if you want the massive 7 floor hundreds of rooms place. 230777,EsotericKentUK,01/06/2009,very lovely rooms extremely tasteful nice hotel . Rooms large; beds very comfortable; lovely bathrooms. Lovely tasteful public areas and all exceptionally clean. Very friendly staff. We didnt have breakfast but then I never do in germany unless its included as its so good and much more reasonable elsewhere. Beverages very expensive in hotel-but they always are in my experience.Lovely pool area and always a taxi outside if neededOnly negative thing and it applied to the other hotel we stayed at too on the same trip was lack of a coffee maker in the room making it annoying not to be able to have a coffee on wake up and as we went out for breakfast this was a pain. 230777,jt0475,01/05/2009,Fab Place Managed to bag a bargain through using Airmiles to pay for the hotel.Very impressed - contempory rooms; lovely court area to have a relaxing drink in. Very well situated - only 5 mins walk from the southern side of the Tiergarten; and from there; you're within 15mins stroll of the very heart of the city.Public transport connections OK - bus stops within 5 mins walk as well. 230777,DougaltheCat,12/28/2008,Overall Good This hotel did not quite live up to the expectations we have of a good 5 star hotel when compared to other hotels in this category.The room was very pleasant - spacious and well decorated with an attractive view. The only thing that let it down was the extraordinarily low light levels in the main room area. Reading a book while lying in bed was all that could feasibly be managed.The staff were very helpful and friendly. This was particularly appreciated because my husband had an injured knee and the staff at the door were quick to notice this and help when they could.We were very disappointed in the quality of the breakfast. The range of food was more limited than that we had come to expect in this class of hotel. Of the food provided the pastries were poor quality (this is surprising in a city that has high quality pastries in most cafes) and the one time one of us had a pancake it was doughy and stodgy. Given that breakfast is the one meal that we generally rely on having at the hotel we were very disappointed.We found the quality of food in the other restaurant's to be good. 230777,Pete30,12/17/2008,I expected more I suppose it's just the little things that get to me; but I expected a bit more from this hotel.The price for the rooms was quite good; but it was December so I would expect that. The price for everything else in the hotel was outrageous; and the facilities in the rooms were not up to what I would expectA small beer was 鈧?; breakfast was 鈧?4 euro; small bottle of water was 鈧?. All of this I might expect in the centre of London; but this was Berlin; where I thought it would be slightly more reasonable.Add to this the fact that I had to get someone to come and fix the tv when we arrived; I had to call housekeeping twice to deliver 1 item; and that there was no tea making facilities or ironing board in the room meant that I was disappointed overall. 230777,BudgeLincoln,11/30/2008,Had an excellent experience We booked this hotel through a Travelzoo offer and received free upgrade; half price breakfast; free sauna and free late checkout. I e-mailed them to request the upgrade as we were in Berlin to celebrate my husbands borthday; and they obliged immediately; when we checked in they shook my husband's hand and wished him a happy birthday; they had 'happy birthday' across the bed when we arrived in our room; which was excellent. We had a lovely breakfast on both days; but took our evening meal when we were out as the food was a little expensive; but I have to say that our overall experience was very good and we would certainly recommend the hotel. Tried both the sauna and pool; and found all of the staff to be very friendly and obliging 230777,brock2n,11/22/2008,The English abroad ! Why are the outdoor heaters in such a funny place? 230777,blazingsunshine,11/05/2008,Great hotel; except totally overpriced The hotel is beautiful. The room was big; decorated superbly; very very comfy beds - almost too comfy to get out of in fact! The staff were generally ok - however; when we put a 'do not disturb' sign on the door after a night out; instead of knocking they rang the phone repeatedly until we answered! Not exactly undisturbed.....The location of the hotel is good. It is about 5 minutes walk to the train station where you can connect to a number of different lines. The main tourist atttractions are very accessible. From Tegal airport; just jump in a taxi; it was only around 16 euros and hasslefree.The main problems with this hotel is that for a 5 star; you really expect some things to be included. Breakfast for example was not included and was 24 euros per person in the hotel! Water was 6 euros! It really was outrageously priced and for somewhere so lavish; I really expected at least the water to be free!Anyway; overall a very good hotel; worth the room rate. Let down by high prices of food and drink on arrival/in the room/room service. And some of the staff on reception could be rather rude. We asked for a late check out and you would have thought we had asked for her to kiss our feet; with the look she gave us! 230777,ZafToronto,11/02/2008,Great Hotel The hotel was great. 2 of us from the same company were in Berlin for work and we booked a suite instead of 2 separate rooms. The suite was huge; had 2 separate bedrooms and bathrooms and a large living area with 2 desks for work. The cost was just slightly higher than 2 regular rooms.The service was fantastic and overall a great stay at the hotel.I would recommend this hotel and if there are several people staying at the same hotel; check out the suites before booking separate rooms. 230777,swismis,10/30/2008,Great Hotel; great beds great bathrooms Stayed here for work. Price very reasonable. Great beds and bathrooms. TVs with movies and nice fitness center. Great front desk staff. 230777,TravelElixirofLife,10/25/2008,Ideal Berlin Hotel Just returned from 8 days at the Grand Hotel Esplanade. I booked directly through their website in early September at a great rate for this caliber of hotel; and it was even more than I expected. It's an excellent location for visiting all of Berlin; the U-station is a 10 minute walk; and there are some great bars and restaurants within easy walking distance of the hotel. The hotel itself was outstanding - large rooms; deliciously comfortable beds; quiet; exceptionally clean; outstanding pool and fitness center. We had a river view room; which I recommend as it lived up to its name. We didn't opt for the pricey/touristy breakfast package and were happier without it; walking to Einstein Cafe or Impala each morning for the best coffees and hot chocolate; salmon bagels; apple strudel; museli; croissants. There's also a little coffee/sandwich shop around the corner at the back of the hotel if you need a quick latte and croissant before heading out. While the Grand Hotel is probably - as one tour book says - more of an American style deluxe hotel; for the price and location it more than met all of our needs for this trip and would gladly stay there again. 230777,Rhodes461,10/03/2008,Great Hotel - Expensive for Drinks The location of the hotel is excellent in that it is close to the lovely Tiergarten; close to transportation (the #100 bus) and within walking distance of the city centre. The hotel was beautiful; the room wonderful and the beds were as cozy as could be. The bathroom was excellent and well appointed. The concierge did give me a bum steer at one point regarding a bridge river cruise and a front desk clerk gave us some incorrect information regarding transportation to Potsdam but it was a great 4 nights stay. The hotel is just around the corner from one of the gay areas of the city with sidewalk cafes and wonderful restaurants. The drinks however are expensive! Go around the corner to Bar Lutzowufer with Berlin's longest bar and get the same; if not a better cocktail for a quarter of the price. 230777,FlyLudo,09/28/2008,Nice Stay Nice and functional hotel in between 2 of the 'centres' of Berlin. Friendly and helpful staff. Some coffee or tea making facilities (increasingly standard) would be nice in such quality hotel. The expensive breakfast has nice alternatives at just a 5 minute walk. 230777,ppmac,09/23/2008,Fantastic Hotel! We had to move here from the Bleibtreu (which was terrible) we had a great time.The check in was a breeze the staff were excellent. The room was spacious well appointed with a great view of the canal. The beds were very comfortable bathroom was good. The service was truly exceptional. I needed a printout of my air ticket after midnight got it in a few minutes from the front desk. The location is pretty good with the hotel centrally located from the shopping areas the historic areas. 230777,benny21,09/18/2008,Simply Superb I stayed in this hotel in August 2008 with 3 friends and I can safely say that it is one of the absolute best hotels I have ever stayed in!Almost every single thing was perfect.The rooms were beautiful - very tastefully decorated; and the beds were unbelievably comfortable! The TV in the room is huge; and gives a good variety of channels in various languages!The window was also enormous; which allowed in a lot of natural light; which I enjoyed. The window's also appear shiny on the exterior so there is no need to worry about anybody looking in to your room from the street or an adjacent building.The staff were all also incredibly polite and helpful. Upon check-in; we did have a slight problem regarding a deposit. However; this was easily overlooked by how easily it was sorted out and the politeness of the receptionist with whom we were dealing.Within the hotel; there are 4 different restaurants/bars. Elements is the breakfast restaurant; and although we did not have breakfast in the hotel any of our 5 mornings there; we were impressed just by how beautiful and sophisticated it appeared.The Eclipse Lounge was a very relaxed section within the lobby. We ate in the hotel one night - in Eck Kneipe. This I would say was the only down side to the whole hotel. The standard of the food was just not what we expected at all and we did not finish our meal; however the staff were very friendly and polite.Harry's New York Bar is a sophisticated cocktail bar; mentioned in many of the city's tourist guides; and we understood why. The cocktails are rather expensive; but were definitely worth it!! Once again; the staff were incredibly friendly; and we ended up in Harry's at some point every night of our stay.The location of the hotel is also very good. A short walk from the Zoo; the Kaiser Wilhelm Gedaechtniskirche and the Kurfuerstendamm; and right next to the Tiergarten. Potsdamer Platz is also walking distance. However; there was always taxis outside the hotel for those in a hurry.The rest of the hotel facilities we used were also of the highest standard. The pool area was lovely and the gym facilities were state of the art! We also availed of room service one evening; the the food was simply delicious!!I would absolutely recommend this hotel to anybody!! It was excellent! 230777,unx,09/18/2008,Fantastic Hotel This is a fantastic hotel; well worth its 5 star rating. Staff are helpful and the room is fantastic with comfy beds; great pillows and an amazing shower! Location is ok; not in the city centre; but there is plenty around...ask the hotel staff; they are more than happy to tell you what is close by! Hire a bike from the hotel for 鈧?5 and the location of the hotel is not an issue at all! 230777,jenniferYork,09/06/2008,Fantastic hotel; fascinating city. Absolutely loved the hotel; it was clean and modern. The beds and rooms were gorgeous. The beds were so full of cushions and pillows we could hardly get in!We had a very nice power shower in the bathroom which made you not want to get out! we got a great price for this hotel; however they add extras for everything. The sauna cost; as does car parking about 20 euros a day and drinks are very expensive 4 beers and an orange were 拢37!But their are places around so its not an issue really. The hotel has a good location and extremely spacious and comfortable. 230777,SpicySugar,09/02/2008,Sweat over small stuff The room was superb and the service is good as you would expect from a 5 star hotel.Only 2 things I wasnt quite happy about: - no complimentary water. They left 1 bottle of water but it is chargable at 鈧? - for toilettries; only provide 'hair and body shampoo' and 'body lotion'They are small issues but with the 5 star price I pay; I cant believe that they are so stingy on these small supplies!I wont stay there anymore. 230777,Leesw8,08/21/2008,A first class hotel I stayed at the Esplanade Grand for my first visit to Berlin. I was initially worried that I was too far from the centre; but on arrival; I found this was not the case.The hotel is a first class five star hotel opposite the Bauhaus Archiv. The special deal I had booked was an upgraded river view room for 89 euros per night - a bargain. My room on the sixth floor faced the Bauhaus; and I could see the top of the Victory Column in the distance. Clearly the rooms have been recently renovated; as the fittings were spotless and clean. Staff at Reception were very helpful.I didn't eat at the hotel; but it looked very good. Instead I had dinner at Cafe Einstein around the corner which is highly recommended.As for the distance to the centre; Nollendorfplatz U-Bahn station is about a 5 or 6 minute walk; bus 100 goes from the hotel every few minutes through the Tiergarten to the Reichstag and on to Alexanderplatz; and bus M29 goes from the hotel to the Kulturforum and Checkpoint Charlie and runs close to Potsdamer Platz.I would definitely stay there again. 230777,WalesDaisy,08/19/2008,Great Hotel Excellent hotel; well worth its 5-star rating with pool and fitness centre. I stayed there on a summer special offer - approx 拢70 per night. Room was very luxurious; and sparkling clean. Staff were extremely polite and helpful. I would definitely recommend it. 230777,ChrissySweden,08/10/2008,Absolutely fantastic; recommended Fantastic hotel with swift; elegant and friendly service. Not in the middle of the city but in a nice area and close to the Tiergarten which is a lovely garden to walk around in. Only aber was the breakfast which was good but more four-star than five. Go instead to the Einstein caf茅 which is just around the corner for fresh baked bread and pastries in a lovely setting. 230777,Zed3NC,07/23/2008,Ideal hotel for first-class visit to Berlin Grand Hotel Esplanade is a high class; clean; and well-located hotel to see the sights of Berlin. Rooms are large with excellent facilities. Staff is friendly and very helpful. Guests are a mixture of business travelers and tourists. Highly recommended 230777,ofersutton,07/09/2008,Spelendid and clean facility It was an excellent experience and great value.We paid a low rate and got a service of a real 5 star hotel.Hotel is clean; staff is very polite and helpful; location is great.Very very recommended . 230777,cirlu,05/09/2008,Fair hotel It's a well situated hotel with very nice staff in reception. The double room we had was placed away from the street which gave a quiet room; but the neighbourgs in the building next to the hotel have free view to the rooms up to about 3. floor where we stayed. The room needed to be renovated to meet modern standards. Bathroom was definately not designed for use for more than one person at the time. Some electrical switches and outlets were loose or malfunctioning. Confronted with this; the hotel fixed the problems within the next day. Bed was very comfortable. Breakfast was the best hotel breakfast so far in Germany. Hotel bar and restaurant was at an average level.Might go there again if they had a hot deal. 230777,vicki1978,04/28/2008,Fantastically swanky! We booked this hotel through lastminute.com and was amazed at the cheap deal that we got - we paid about 拢160 for 2 nights. The hotel is 5* and is completely luxurious - very modern and swanky.It seems to cater mainly for the business end of the market and we felt like a couple of scruff bags trotting in with our rucksack; whilst everyone else was making full use of the very smartly dressed porters with their enormous cases. However the staff were very welcoming and were always on hand to offer whatever service you required. Our room was enormous - however we did have a city view which was slightly misleading as it actually looked straight across the road to another hotel or office block - you can pay a little more for a river view which is probably worth it.The hotel has several bars and restaurants - there were all really nice; although quite expensive - the hotel is also home to Harry's Bar - one of Berlin's top bars which is in lots of the guide books (as is the hotel under the luxury section). It also has a really nice pool and gym.The location of the hotel is pretty good - not far from Berlin's Tiergarten and only a five minute walk from the nearest underground station. It is surrounded by embassy buildings and is close to several bars and restaurants.We had a fantastic stay at the Grand Hotel Esplanade and would thoroughly recommend it to anyone. 230777,ddddddddddd,04/20/2008,Disappointing If you like bland; you are on business and expenses this is probably for you. Otherwise we found it disappointing.First the good bit:the waiting staff and food are excellent and reasonably priced for a 5*.We stay in Berlin 4/5 times a year. Last we had a quite exceptional fixed price lunch at the Esplanade (Euros70). ..though we only discovered they did it by accident. Not advertised .We liked the foyer design and the waiting staff were friendly so we decided to try a room. They no longer do that lunch deal and have closed the Michelin starred restaurant (Vivos) .We booked online through the hotel site. A junior suite on a package that included b'fast and use of sauna. When we arrived there was a problem with the booking...others here have also had problems we see. Initially the receptionists seemed to sort it but then said the rate would be higher...by this time they had my CC...when I asked how much they said they didn't know. After some discussion they got their boss who was very helpful. Mysteriously he came up with a totally different rate....though not a package one. If we had used the sauna as intended we would have paid overall a little more. The difference was Euros20ish so I said that was fine; checked it again and wrote it down on the room card.The Junior suites are on the top ..7th floor. Superficially the are very attractive ...good colour palette; lots of space and individual terraces. However the views don't include any of Berlin's sights as they are the back of the hotel...why they arn't at the front overlooking the canal and on to Potsdamer Platz is a complete mystery.The suites quickly become annoying. There is no hanging space in the entrance lobby so you have to take (wet) coats right to the wardrobes past a narrow choke point with the bed/desk. The bathroom is poorly laid out...double basins but no worksurface space. The loo is situated so you can be seen from the bed if you leave the door ajar. However designed them should return their fee.It is impossible to pass a member of staff at our normal hotels in Berlin without being pleasantly greeted......here we found some of the domestic staff surly. Evening room service was far too early. It's the only time I have not left a room tip in many years.The sauna is very clean as is the pool but totally impersonal....there is no bar and is just not a place to relax. You actually enter through an unmarked door in the basement which sets the tone.The lounge area is wonderfully designed...but the open fire and heating are insufficient to allow one to dwell on a cold night over a nightcap. The B'fast restaurant is impersonal and not designed for a lingering b'fast...it's aimed at the business traveller. However again the waiting/chef staff couldn't be faulted.However I could have forgiven all this if it had not been for checkout. I checked my bill on screen before my final b'fast and found that I had not been charged the agreed rate; not even the higher rate but the higher rate plus the extra none package charges. At reception was the original check -in receptionist...she claimed she didn't remember the problem when we booked in. To be fair when we got the duty manager it was sorted amicably and easily....the change was on the system as a note but the girl done what was necessary to change the accounting system.Even at this stage I might have just put it all down to things going wrong and bad luck. But we paid and were asked if we ;wanted to pay in UK pounds'. This is the sort of exchange rate' scam' you expect in a cheap Bangkok restaurant not a 5* Berlin hotel. I felt is summed up the hotel...impersonal and margin driven. 230777,merchants24,04/18/2008,Good option Telecom Tower; Berlin 230777,Trinman80,03/26/2008,A good deal A good deal overall. The hotel is centrally located; in a quiet neighbourhood along the canal; about a 15-minute walk from Potzdamer Platz and 20 minutes from the Brandenburg Gate. Rooms are spacious; very clean and modern. Only complaint is the staff were a bit cold -- the service was not up to par for a hotel of this class. Recommended for the value. 230777,TheStig67,03/25/2008,脺ber-Wellness During Easter 2008; my wife and I spent a week in Berlin at the Esplanade. It was an excellent experience. In particular; the wellness department was perfect. A nice pool and three different saunas. Adding a fitness room and the possibility to have different massage treatments (extra charge) gives you the basis for a very relaxing experience. We visited the saunas at least once a day.In addition; the restaurants are quite good and the room was very; very nice. Overall; the hotel is rather stylish kept in simple and elegant lines and colours.Taking the room rates into account; the stay was an excellent deal and experience. 230777,WexfordKeino,03/11/2008,5 Star Quality at 4 star prices The Gate 230777,JamesRadish,01/20/2008,First class This is a modern hotel in a good location.My double room was huge and furnished to a very high standard. The only thing missing was a kettle but they brought one when requested.Polite and helpful staffFood good for a hotel; especially breakfast; and service excellent.Would definitely stay again. 230777,travelledfromTO,01/18/2008,The charm of a car park This is a good quality business hotel with all the amenities you would expect for a hotel of its class. Unfortunately it has all the charm of a car park. 230777,MvdBerg,12/28/2007,Excellent value I stayed in the hotel from 23-24 December. An excellent stay; nice spa; good food; very friendly staff and quite affordable. Check all the websites for offers; the prices I found varied 40 EUR per night. The hotel is in a quiet zone in the centre of Berlin; 15 min. walk to Potsdammer Platz with e.g. the Neue Nationalgalerie and a 15 min. walk to the Ged盲chtniskirche. 230777,LemoPutney,12/17/2007,Great Hotel I spent 5 nights at this hotel after getting great rates on alpharooms well below the hotels advertised price. The hotel was excellent and the staff spoke excellent English. The staff (and Germans in general) were very helpful in pointing out Christmas markets and attractions for us to go to.We enjoyed the breakfast which was of a very high quality. Included a selection of made to order eggs (including omelettes and scrambled) and also pancakes together with Bacon; sausages cold cuts; pastries cereal; fruit; Yogurt and a wide selection of juice; tea and coffee. Very tasty a good hearty breakfast saw us through to the early evening everyday. So that we could enjoy some Mulled wine and sausages from the markets.The rooms were large and comfortable and the bed was divine and fantastic to sleep in. We had a big screen TV; but there was a very limited selection of English speaking channels.Only downsides from our perspective were:- Lack of Smoke free areas (Hotel and Berlin in General)- Lack of tea and coffee facilities (who am I kidding this is only an issue for poor people such as myself living it up in 5 stars)- Lack of English speaking TV (this was only an issue of a night time and early morning as very little time is spent watching TV)The pool and Sauna were very nice; although we only ever went and looked we never actually used them.I would recommend this hotel to anyone looking for a well positioned hotel which is kept to a very high standard.Overall great hotel and a great holiday Berlin is a great place to visit 230777,Raithscotland,11/04/2007,Great hotel pity about the smoke This hotel is 5 stars in every way. The location was perfect; just over quarter of an hours walking to get to the many great sights. The breakfasts in the hotel are described as American but they have limited hot food. The pool was closed for a day and had the water replaced and it took two days to heat up; so three out of our four day trip we could not use it. The rooms are great; large and cosy. All the hotel areas were very clean. The big problem for us was the smoking it goes on everywhere; the reception area was the worst followed by the resturants and bar. They did not cater for non smokers in any of the public areas. 230777,RayLiverpool,10/29/2007,Amazing value This hotel; which looks relatively new; exudes space; quality and architectural style and is sited next to a narrow river. We picked it as we wanted to be close to the shopping near Ka De We but also within walking dist of the Brandenburg. It is both; assuming you are reasonably fit. It is located in a peaceful neigbourhood and we had no problems even late in the evening. Taxi to Libeskinds Jewish museum was under 10 euros. The breakfast is excellent and could keep you going until early evening if you had a coffee snack during the day. All rooms appear to be larger than average and very well furnished. Staff were all friendly; especially if you tried to speak a bit of German. Reception staff could all speak good English. Only negatives were no tea/coffee making facilities in the room. Also our son wanted to use MSN to keep in touch with his mates back home but the hotel wanted to charge for use of internet; unlike at our previous hotels in New York; Copenhagen; Turkey; etc. But overall a great hotel where we would stay again. 230777,Lauren2128,10/25/2007,Perfect Experience Hotel Esplanade; in our view; was located ideally central to all typical visitor attractions and within a short walking distance to the Zoo and the famous polar bear; Knut! After a full day of sightseeing; the hotel was a quiet respite by the river. Our room was bright and clean; the beds so comfy. My request for an additional night was accomodated via prompt emails and the front desk was always cheerful and helpful. Since this was our first visit to Berlin; our experience in this impressive city was enhanced by our stay at the Esplanade. Thanks to TripAdvisor's reviews! 230777,nickpotter1979,09/25/2007,Great Hotel - Great Value For Money We stayed in this hotel for four nights in March of 2007 and booked direct with the hotel on their website for a very reasonable rate. The staff were extremely helpful and friendly and the rooms were large and well appointed. Although the location of the hotel is not as close to the action as some hotels; it's only a short walk to the Sony Centre; and is situated on the river. Harry's Bar in the lobby area of the hotel is fantastic; we had a couple of great nights in there and the cocktails are to die for. Next time we go to Berlin we will definately stay in this hotel again. 230777,damschrisadams,09/13/2007,Highly Recommended My wife and I have just returned from spending 3 nights at the Grand Esplanade Berlin to celebrate our wedding anniversary and would highly recommend this hotel to everybody. Customer service at reception; at the bars and the restaurant is first class; and the contemporary ambience makes for a luxurious stay. The hotel was so nice we ordered room service one evening at about 2200hrs and within 10 mins we were servced with exquisite food which I would have been pleased to have been served in the restauarnt itself!!The concierge service is excellent - The hotel were more than happy to recommend restaurants and organise a chauffeur to and from the restauarnt itself(IL Punto Ristorante at the Brandenburg Gate is also highly recommended!!).If you like luxury we can recommend the Grand Esplanande for guaranteed enjoyment - We will definately return!Enjoy! 230777,VirginAddict,08/28/2007,Great place to stay We stayed there for a long week-end in Berlin; as I took part in the inline marathon. The hotel isn't best located; slightly off centre but the area is very quiet. The nearest metro station is only a short walk away. And there is so much to see in Berlin.The style of the hotel is unique and very modern and feels very luxurious. Our double room came with twins unfortunately; but this seems to come as standard in german hotels. The room was of a very decent size; as was the bathroom.We used and absolutely loved the swimming pool in the basement. Very tranquil.The breakfast buffet is the probably the best I have experienced: loads of different types of bread and cheese; fresh juice; fresh fruits; loads of sorts of cereals to choose from; etc. The only gripe we had was that; back then (2004) there weren't any proper separation between smoking and non-smoking areas; and we hate having to go through our meals with smoking table neighbours.The hotel also has a very good restaurant serving real german cuisine; very hearty. We had diner there which we absolutely loved. Only problem seemed to be the staff on duty on the Sunday night were a bit overworked and it took our bill over an hour to arrive. But never mind.Overall; a superb place to stay if you can afford it. Look out for special rates on the internet! 230777,ClaireKy,08/28/2007,Fabulous hotel; great location; will be back We have just returned from a stay in Berlin and stayed three nights in this hotel. It is wonderful and the first impressions are not misleading. The staff could not be more helpful; the rooms were wonderfully spacious with lovely spa facilities. We went with our son aged nine and he was made to feel as much a guest as we were. Harrys bar at night was fabulous with a great atmosphere. The hotel location meant that attractions like the aquarium and zoo were within walking distance and taxis to the Kurfurstendamme area or Savigny Platz for shopping or eatingout were less than ten euros. We would heartily recommend staying here if in Berlin 230777,EGarvey,06/01/2007,Good Hotel We stayer here from 24th to 29th May 2007. The hotel is very clean and the staff very professional; the rooms are a good size as are the bathrooms. The location is not very good; but public transport is excellent (once you have worked out the S/U Bahn system and the bus time-tables); it is a bit of a walk; around 10 minutes; to the U Bahn; but only 3 minutes to the bus stop; there are plenty of taxies around the hotel. The only disappointment was the restaurant; the breakfast was excellent; but the evening meal menu a let down. 230777,Laura5000,03/02/2007,Lovely hotel with fantastic staff and atmosphere This hotel was great. We went in Feb 2007 so it was pretty grey and miserbale outside but the hotel made our stay really fantastic.We arrived before 11am following a very early flight and were able to check in straight away; which was perfect. The room was lovely - modern; comfortable; spotlessly clean and with luxurious furnishings.The pool was closed for refurbishment when we stayed; which we were quite disappointed about; but Harry's Bar was most definitely open and the excellent barmen whipped a host of fantastic cocktails to help ease our woes.We didn't have breakfast but had meals in the Ecke bar and Harry's bar which were both very good quality and served by attentive and friendly staff.The only thing that wasn't perfect for us was the location but it's certainly not out of the way. It's walking distnace to the Sony Centre and close to an U-bahn station. It was a bit more difficult to get to the east of the city for nights out but the hotel staff seem to be able to conjur up a cab in seconds (which are very inexpensive in Berlin).Overall this is a beautiful and luxurious hotel but it is made into a really great place to spend a few days by the extremely good staff. They manage to be professional; courtious and helpful whilst also being extremely friendly and welcoming.We'd definitely stay here again. 230777,Cla73,02/26/2007,Excellent value in excellent location We arrived at the Grand Hotel Esplanade at 10:30; following an early flight from Luton. We were very pleased to be told that we could check in and that our room was ready! We were able to grab a quick shower and freshen up before going out to explore the city. The hotel lobby was very impressive and very big. The room was a bit of a contrast in d茅cor. It was very 70s in design; but everything was relatively new. The bedroom was comfortable; with thick curtains and a comfortable bed. The bathroom was adequate; no special touches; but perfectly adequate. The room was very clean and spacious.We ate in the traditional German pub attached to the hotel 鈥?Eck Kniepe 鈥?on both evenings. This bar was popular with residents and locals and we found the food to be delicious and the service excellent.We had a drink in Harry鈥檚 Cocktail bar on the one night. It is not huge and got crowded very quickly. It is very popular with people from outside the hotel and there were some very well-dressed people in there. You can also get food and drinks in the hotel lobby; but we did not try the food in this area so I do not know what the menu was like.Breakfast; served in yet another area; was excellent. It is all self service but the choice is excellent; from fresh fruit; cold meats; cheese; cereals; breads and pastries; pickled herrings. Plus a hot buffet section with scrambled eggs; mushrooms; bacon; sausages and fried potatoes. It looked like you could ask for eggs to be freshly cooked too; but there was no one on the counter to ask!We found the hotel to be in a very good location since it is almost right in between the traditional East and the more modern West of the city. We easily walked to Kurfurstendamm (15 minutes) and Potsdamer Platz (20 minutes).Overall; we found the Grand Hotel Esplanade to be in a great location; excellent value and excellent facilities; eating and drinking opportunities. We would definitely recommend the hotel and go back there if we ever found ourselves in Berlin again. 230777,Heidi99,10/23/2006,Wonderful; family-friendly; value-for-money; almost-central hotel Husband and I plus three-year-old daughter spent 6 days here in August 2006. This is low season in Germany as many Germans are on their own holidays; so we got an excellent rate (they call it their Sommer-Special) which besides the room included free cocktails in the hotel's Harry's Bar; a river cruise; and discounts on various Berlin attractions including the famous Zoo. On arrival we were very impressed with the stylish exterior and entrance. We were even more impressed with the room - a spacious corner room with ample room for extra bed and running-around for daughter! However I'm sure we only got this because of low season; from the floor plan we could see that other rooms are smaller. Breakfast in the Orangerie was always lovely; an extensive buffet; coffee served to table; hot chocolate for daughter. Viva restaurant was closed while we were there due to low season so can't comment on that. Their Eck-Kneipe is fantastic - delicious; authentic Berlin food; reasonable prices; really gem眉tlich atmosphere. We are there on our first and last nights. Enormous portions; even for children. If you're not a walker; location might not be ideal - it's a 20-minute walk from the Brandenburg Gate. But this is a lovely walk through the Tiergarten patk and diplomatic district. If you want to explore the former East side; this is an even longer walk. The nearest U-Bahn (underground) station is Nollendorfplatz; about 5 mins' walk away and the network is excellent; though from this location you'll almost always have to change trains at least once.The service in the hotel was always excellent. We requested a screen be put up between our bed and daughter's to help her sleep; and this was done quickly. Hotel has a pool; jacuzzi; sauna; and spa. The pool is very small; but was fine for us and daughter loved it.Another plus is that the hotel is just around the corner from Cafe EInstein; a lovely Viennese-style coffee house/restaurant that is recommended in most guide-books. The reception staff were happy to make a restaurant reservation for us and suggest routes for trips we made. There's also an excellent babysitting service (through an agency) which we availed of once; we couldn't have been happier with the lady who came. It's expensive at EUR 11.00/hour but worth it!Berlin itself is great and we found plenty to do for the little one. I'm not sure how ideal this hotel would be for larger families; so that might be one point to watch. Overall I would say; especially if you can get the summer special; this hotel is a definite winner. 230777,PeterYork,10/06/2006,Very impressed I am surprised at some of the negative comments about this hotel. For the price; it is the best hotel I have stayed in. The rooms are spacious and modern and the whole hotel feels bright and clean. Leisure facilities are good (even if the pool is a little small). Breakfast is excellent. Only a few minutes walk from the nearest U-bahn. I really don't think you'll beat this hotel in Berlin at this price. 230777,jeninbrighton,09/04/2006,Average This hotel is straight out of the 80's... lots of white leather and neon lights; it's like a mix between 80's wall street and Miami Vice. I think they're going for a retro look though; it doesn't look like it's been decorated this way *since* the 80's. Everything is pretty average. The location is average; the staff are average; the rooms are average. I was a bit disappointed that the double bed in this five star hotel was actually two singles pushed together.... There are some great cocktails in the lounge; but quite pricey. Overall it was okay; but I probably wouldn't return. (Probably wouldn't bother returning to Berlin anyway; but that's another story). 230777,allegraluna,08/30/2006,stay away; dont waste your money! My boyfriend and I stayed at the Esplanade for a long weekend and were throroughly disappointed with the hotel as a modern concept. The rooms are very modern but that is where it ends. Staff have no idea of the meaning of customer service and often stare at you wondering why you are distracting them from their real job. Breakfast is served in the orangery which is a room decorated with tens of orange plastic trees which belong in a cheap french cafe rather than in an avant garde German hotel. The hotel courtyard seems to have grown to become the place to be seen (mostly by non guests with aspirations) and therefore; a walk to your taxi is more like a catwalk stroll amongst the middle aged german crowd seeking style. The leisure facilities are ridiculously small and not very inspiring. What's the best thing about this hotel?: Checking out. Hopefully; due to their inefficiency you should be able to get away without having been charged for something or another. 230777,Jaylon,07/26/2006,great hotel The hotel is nice; the location appears out of the way but is within walking or bus service. The hotel has gtreat acces to the 24 hour bus service and the touris areas are not far.The hotel is nice but can be exspensive for things like cup of tea how ever come out of the hotel and there is another hotel with a sports bar which is good in terms of food and drink. Around the corner from the hotel is a corner shop so don't use the mini bar. For a five star hotle it does not have tea making facilities or ironing facilities.Breakfast is great; the hotel is cleaning just like Berlin; don't forget your bathing suit as there is a swimming pool and sauna. 230777,schaeferrolf,06/05/2006,Excellent Hotel No complaints at all; nice and clean room; professional service both at the reception; concierge and breakfast. Would stay here again. 5 min walk to the nearest subway (Nollendorfplatz) but only 2 min walk to bus 100 which brings you almost everywhere. 230777,Raymonderllo,06/05/2006,Fantastic hotel I found this hotel to be excellent. Modern; clean with excellent fitness and pool facilities. The staff were great and I am surprised by some of the other reviews. Breakfast was superb. The only negative might be the location; but once you learn to use to 200 bus; all problems are solved. In fact; if you want to job through the Tiergarden; this location couldn't be better. I absolutely loved this hotel. 230777,mariusbaa,05/29/2006,ok for the money I stayed at the Esplanade during a business trip to Berlin for 1 night in May because my regular Berlin Hotel had a meeting and prices went up 200%.The location is not too good; if you have to do business in Mitte. It is probably a 15min taxi ride from Brandenburger Tor. The lobby looks like 1990s; a bit outdated but still ok.The front desk personell was absolutely professional; nothing to complain about. The room was located on the 5th floor; a regular room with an enormous window; 2 separate small beds; a desk and a small bathroom. No extra shower; which is a minus in my eyes. The furniture was alright; pretty bright colors; all in ggod conditions. The wellness area looks a bit like a 1980s YMCA; but it has all the spa amenities you need for a relaxing hour after work.The bed waas too soft for my taste.The breakfast was not too good for a 5star hotel; the buffet was small and the choice of food limited. Overall; I probably would not stay there again; but it is clean; comfortable and for the rate I got still a bargain. 230777,TravellingM,05/23/2006,Absolutely fantastic What an amazing hotel; not to be missed!! i got a bargin price as well; service was fantastic; friendly and polite; the drinks may be expensive but you just have to try one of the cocktails; worth every penny! 230777,ATripAdvisorMember,05/17/2006,Good for the Money I stayed in the Marriott Berlin before i moved to the Grand Hotel Esplanade for my last night so in comparison to that this hotel didn't fare well. The location was very quiet and seemed much more isolated compared to Potsdamer Platz. It isn't very far away from other locations by taxi though (taxis are quite reasonable). There was a big difference between the two hotels which were both supposed to be five star; but judged on it's own merits; the price is much cheaper than other five star hotels and the rooms are spacious and clean. The double beds; which I had read about in another review before i stayed here; are a bit dissapointing in that it is not only two single beds pushed together; but two single duvets too! The bar also seemed quite lively and popular with the guests. All in all; it's a good bargain if you are with other people and are going out and about. If you are only there for a night or two; somewhere with a bit more atmosphere like Potsdamer Platz or Hackescher Markt would be more fun. 230777,ATripAdvisorMember,04/20/2006,comfortable stay Stay in this five-star hotel in April 2006. It is spacious and comfortable. It is located in the affluent centre of modern Berlin; within walking distance to both East (45min) and West Berlin (30min). But some distance to the Mitte where the historical centre is. There is no S- or U-Bahn close by. Taxis are always available. Service within the hotel is excellent but the decoration is somewhat dated. There is no coffee making facility or safe in the room. Two internet connection points available. Breakfast is standard with the same menus everyday. All in all; the stay is comfortable but not luxurious. 230777,Helga88,04/15/2006,Nice hotel; terrrible stay... I'm usually very positive while on holiday; but this hotel let me down. The rooms were great and it all started out fine (except a bit dissapointing location...).The problems started on the second day when we were accused of breaking the bathroom-door. This made the rest of our trip unpleasant as some of the staff were very rude and kept coming to the room asking questions in a very accusatory tone. It made me feel very uneasy.The day of departure; we were refused to leave unless we left our home address and credit card number.We have since received a letter of apology; as their further investigations revealed that we had nothing to do with the damaged door; but our stay in Berlin was ruined. I only remember how unwelcome this all made me feel and how I could'nt enjoy myself because og the staff's behaviour. 230777,Ruthie01,03/08/2006,Hotel with the best cocktail bar in the world! We were a couple staying here for 3 nights in a standard room. We checked in early and were shown to a very clean; ultra modern and comfortable room. We took a mid afternoon snack at Harry's cocktail bar (not cheap)but a very large and well presented club sandwich by a cheery waiter. We were very impressed with the spa and used the facility every night; to ease the aching limbs! Be prepared to go naked in the sauna though ; 0 )Harry's cocktail bar on Friday and Saturday nights is an unforgettable experience! Get there early to reserve a prime seat (be prepared to spend a little cash though!). The cocktail staff are all fantastic! They have a singer from Nottingham and he loves requests and sings a mean 鈥榊our Song鈥?by Elton John; so when your there make sure your request it and say 鈥楬i鈥?from Rob and Ruth!The concierge is worth consulting before a night out; but you have to press him to get you on VIP listings for clubs; the best bet is to consult him in the afternoon; whilst he still has time to make a few calls.We requested a late check out on the Monday and the hotel allowed us to stay FOC till 3PM; which rounded off our holiday perfectly.Enjoy Berlin it鈥檚 a wonderful city! 230777,ATripAdvisorMember,02/16/2006,Excellent Location A large; trendy and comfortable hotel in a great location. We enjoyed our three night stay in the Esplanade; Harry's cocktail bar not to be missed. Only draw back was air conditioning in rooms meant hot; stuffy environment to sleep in. Staff are not friendly but efficient and helpful in an impersonal manner. Good price. 230777,ATripAdvisorMember,08/18/2005,Average Stayed here in august for 5 nights; check inn staff were friendly; the man serving the 鈥渋nformation鈥?counter seemed fed up with I guess the usual questions of where to find places. had a standard comfort zimmer; decent size; bed was disappointing. don't know if this is custom in germany; we booked a double bed; turned out to be two regular single beds placed together; with two SINGLE duvets. Reception informed me all double rooms are like this and they do not have any double-bed duvets. Unbelievable for a so called 5 star hotel.Rooms have no in room safe; which I find useful. the bathroom looked cheap; the toiletries provided was disappointing. Breakfast was OK nothing special; and incredibly oily. pool facilities are ok; there is only one whirlpool for the whole hotel. Location is OK; It鈥檚 beside a river; but you can't see it due to the trees; you can only see the construction site across the river. at least 20 minutes walk to anywhere; would have been nice to be close to some shops. Various buses stop near the hotel but the 100 bus is nearly always full at this stop and the U-bahn is a bit of a walk. Overall despite what I have written I think this hotel was good value for us at 63 pounds inc breakfast from lastminute. But I wouldn't be willing to pay much more. 230777,ATripAdvisorMember,08/13/2005,An excellent all round experience showReview(3759755; 'full'); 230777,MadridTraveller,03/30/2005,Good and convenient hotel showReview(3312758; 'full'); 230777,JezandRach,02/27/2005,Very good but not amazing showReview(3233362; 'full'); 230777,SimonLancaster,09/23/2004,There;s better.. but its good showReview(2595829; 'full'); 230777,ATripAdvisorMember,08/28/2004,Nice Hotel showReview(2499628; 'full'); 230777,ATripAdvisorMember,08/11/2004,A breath of fresh air! showReview(2440269; 'full'); 230777,ATripAdvisorMember,06/23/2004,Great hote; great location showReview(2216963; 'full'); 230777,Lisa039,05/11/2004,Fantastic German hotel showReview(1925267; 'full'); 230777,SReh,04/08/2004,Great Hotel showReview(1770059; 'full'); 230777,traveller1959,04/08/2003,Design; luxury and atmosphere showReview(931244; 'full'); 230777,YoZorro,01/08/2009,Esplanade im neuen Gewand showReview(23368042; 'full'); 230777,Ghosti,01/07/2009,Esplanade - einfach nur empfehlenswert! showReview(23338026; 'full'); 230777,lucciop,01/04/2009,Vorteil: Zentrale Lage showReview(23243657; 'full'); 230777,Geli29,01/02/2009,Das Esplande ist gro脽artig showReview(23208082; 'full'); 230777,LalaBerlin,01/01/2009,Esplanade einfach super sch枚n! showReview(23166191; 'full'); 230777,sweetray,12/31/2008,sehr beeindr眉ckend showReview(23130641; 'full'); 230777,marcmunich27,12/25/2008,Sehr angehmes modernes Hotel; der Kategorie entsprechend showReview(23000311; 'full'); 230777,widder1968,12/15/2008,Jederzeit wieder! showReview(22738655; 'full'); 230777,NestorBonn,12/14/2008,Wie stets in diesem Hotel eine angenehme Zeit showReview(22726125; 'full'); 230777,anjo1998,12/11/2008,Tolles Hotel; sch枚ne Zimmer; gerne wieder... showReview(22647490; 'full'); 230777,scardux,11/24/2008,Ben posizionato; ma qualche intoppo alla reception showReview(22128266; 'full'); 230777,Domi34,11/20/2008,Das Esplanade wurde seinem sehr guten Ruf gerecht! showReview(22021693; 'full'); 230777,Garret1980,11/15/2008,Sch枚n und erholsam showReview(21870170; 'full'); 230777,omalanga,11/10/2008,Sehr zufrieden mit dem renovierten Esplande in Berlin showReview(21710088; 'full'); 230777,ohuelsemeyer,10/29/2008,Super Hotel; super Service showReview(21365229; 'full'); 230777,casamiranapoli,09/20/2008,Splendido posto per girare Berlino. showReview(20229420; 'full'); 230777,tommyyy01,09/18/2008,Zur Spitze fehlt nur ein Katzensprung showReview(20174057; 'full'); 230777,grammy007,09/15/2008,Gand Hotel Esplanade - gerne wieder top! showReview(20084797; 'full'); 230777,Kampaya,09/08/2008,Service d茅sastreux ! showReview(19870029; 'full'); 230777,ResenaerSE,09/02/2008,Beste 5-Sterne-Hotel in Berlin! showReview(19629371; 'full'); 230777,lass,09/01/2008,il migliore hotel dove abbia soggiornato showReview(20552810; 'full'); 230777,karim11,08/30/2008,Das Grand Hotel Esplanade war genial! showReview(19537824; 'full'); 230777,alienleinad,08/28/2008,Gute Idee von Hotel um eine gute Erinnerung von Berlin zu bewahren! showReview(19459023; 'full'); 230777,Bummerang,08/27/2008,Sehr geschmackvoll ... showReview(19413001; 'full'); 230777,uzionline,08/27/2008,Sehr sch枚nes Haus - nur kleine Kritikpunkte showReview(19416412; 'full'); 230777,firefinch0808,08/25/2008,super Hotel f眉r sch枚ne Tage in Berlin showReview(19327707; 'full'); 230777,meshomoshai,08/23/2008,gutes preis-leistungs-verh盲ltnis f眉r 5 sterne showReview(19273480; 'full'); 230777,herbiehf,08/21/2008,Das Grand Hotel Esplanade war gut showReview(19194891; 'full'); 230777,lass,08/21/2008,ottimo Hotel in zona centrale showReview(19638511; 'full'); 230777,wulfer57,08/20/2008,Einfach sehr gut showReview(19138577; 'full'); 230777,lass,08/18/2008,Sch枚nes Hotel showReview(19638512; 'full'); 230777,timabe,08/17/2008,Immer wieder showReview(19036427; 'full'); 230777,alexa9776,08/16/2008,Esplanade tut als w盲ren sie das Ritz; aber geben ein Service wie ein Motel 6 !! Heizl眉fter 230777,Berlinfan45,08/13/2008,Ein ruhiges Grand Hotel Esplanade showReview(18909108; 'full'); 230777,Reisefreundin8,08/13/2008,Tolles Hotel; leider kein perfekter Service showReview(18906985; 'full'); 230777,lass,08/11/2008,W眉rde wieder hingehen showReview(19638507; 'full'); 230777,DeLaSchael,08/11/2008,Bestens! showReview(18833181; 'full'); 230777,lass,08/08/2008,gut showReview(19638509; 'full'); 230777,lass,08/04/2008,Sehr gutes Preisleistungsverh盲ltnis showReview(19638508; 'full'); 230777,lass,07/30/2008,Absolut Top showReview(18527269; 'full'); 230777,tissue2642,07/30/2008,眉berw盲ltigend Empfangshalle 230777,dresdner,07/29/2008,Auch nur f眉r eine Nacht super showReview(18366437; 'full'); 230777,BGussmann,07/28/2008,Das Esplanade verl盲sslich seht gut showReview(18342983; 'full'); 230777,lass,07/28/2008,Sch枚nes Hotel; gute Lage showReview(18527268; 'full'); 230777,lass,07/24/2008,immer wieder gerne! showReview(18527267; 'full'); 230777,lass,07/24/2008,Sehr angenehmer Aufenthalt. showReview(18527266; 'full'); 230777,tommyg901,07/18/2008,Ein Haus der absoluten Spitzenklasse showReview(17999794; 'full'); 230777,DoreenHollstein,05/28/2008,Ein sehr sch枚nes und modernes Hotel showReview(16458803; 'full'); 230777,Reisefieber79,05/27/2008,Sch枚nes Hotel in ruhiger; zentraler Lage - Gutes Preis-Leistungsverh盲ltnis!!! showReview(16427871; 'full'); 230777,pwesche,05/23/2008,Grosse Entt盲uschung showReview(16309812; 'full'); 230777,harry1910,05/19/2008,Gute Lage; sehr sch枚ne Zimmer; unterdurchschnittliches Fr眉hst眉ck showReview(16184864; 'full'); 230777,sei1959,05/13/2008,Gutes Hotel mit kleinen Schw盲chen showReview(16003239; 'full'); 230777,lass,05/08/2008,Erwartungswert f眉r 5 Sterne aber nicht aussergew枚hnlich showReview(16603388; 'full'); 230777,lass,04/29/2008,hotel confortevole showReview(15567624; 'full'); 230777,lass,04/18/2008,Davvero una buona scelta di soggiorno showReview(15567625; 'full'); 230777,lass,04/11/2008,St枚rende Aufzugger盲usche showReview(15567623; 'full'); 230777,lass,04/04/2008,Tolles Hotel showReview(15567622; 'full'); 230777,lass,04/04/2008,Gerne wieder;gute Lage;nettes Personal showReview(15567621; 'full'); 230777,lass,04/01/2008,Sehr sch枚n! showReview(15567619; 'full'); 230777,lass,03/28/2008,銇嶃倢銇勩仾銉涖儐銉?#x201d; showReview(19169947; 'full'); 230777,lass,03/24/2008,Abendessen showReview(14726858; 'full'); 230777,lass,03/24/2008,klasse Hotel!! showReview(14726859; 'full'); 230777,lass,03/22/2008,Auch mit Kindern ideal showReview(14726857; 'full'); 230777,Roberts18,03/20/2008,Jederzeit wieder ins Esplanade showReview(14416292; 'full'); 230777,lass,03/13/2008,Un des meilleurs hotels de Berlin sans aucun doute showReview(14726855; 'full'); 230777,websteph,03/11/2008,TOP-Hotel mit einer Schwachstelle showReview(14210682; 'full'); 230777,Ronaldetto,03/07/2008,Esplanade Berlin verdient maximal 4 Sterne Die 230777,grantissi,03/03/2008,Das Esplanade war schon richtig gut! Beste Aussichten f眉r Vierbeiner im Esplanade! 230777,ghost1982,02/28/2008,Hotel Top Service Flop showReview(13919126; 'full'); 230777,lass,02/13/2008,Sehr gerne wieder showReview(13983051; 'full'); 230777,N眉rnbergSusanne,02/10/2008,schickes hotel showReview(13421991; 'full'); 230777,Chrismoeh24,02/04/2008,Schlimmer geht es kaum showReview(13247091; 'full'); 230777,Axel68,02/04/2008,Sehr angenehm; aber etwas steif showReview(13245413; 'full'); 230777,Clara66Muc,01/29/2008,Tolles Hotel-leider mit ZUSATZKOSTEN showReview(13089971; 'full'); 230777,generalpickle,01/26/2008,Tolle Zimmer! showReview(13017639; 'full'); 230777,KnutKnut,01/25/2008,Grand Espanade Berlino: consigliatissimo!!! showReview(12975068; 'full'); 230777,BlaueFee,01/22/2008,Sehr sch枚n! showReview(12874694; 'full'); 230777,andi183,01/09/2008,Super Service; super Zimmer; super Hotel! showReview(12459844; 'full'); 230777,haagmat,01/07/2008,sehr fein; leider mit Zusatzkosten showReview(12411467; 'full'); 230777,lass,01/06/2008,Sehr zufrieden showReview(13193044; 'full'); 230777,sharky91273,01/04/2008,Relaxter Chic showReview(12314351; 'full'); 230777,SiggiHF,01/03/2008,Das Esplanade h盲lt was es verspricht showReview(12283162; 'full'); 230777,mitte,01/02/2008,absolut top; nur champagner fehltezum fr眉hst眉ck + nichtraucherzonen in der lobby showReview(12256559; 'full'); 230777,lass,01/02/2008,Gerne wieder showReview(13193043; 'full'); 230777,Richardwagner,11/09/2007,Das Hotel Esplanade hat und sehr gut gefallen showReview(10707059; 'full'); 230777,lass,11/05/2007,sehr sch枚n showReview(11313983; 'full'); 230777,sherbe01,11/03/2007,einfach zum Wohlf眉hlen showReview(10560936; 'full'); 230777,Irnberger,11/02/2007,Absolut zu empfehlen! showReview(10526650; 'full'); 230777,dieurlauber,11/01/2007,Nicht nur wegen der Bar empfehlenswert! showReview(10498272; 'full'); 230777,rheinbahn,10/29/2007,Wie immer hervorragend showReview(10426616; 'full'); 230777,periple,10/24/2007,Uneingeschr盲nkt empfehlenswertes Hotel showReview(10286592; 'full'); 230777,EugenSalzburg,10/24/2007,Zuvorkommendes Service; Herrliche Betten showReview(10286216; 'full'); 230777,lass,10/11/2007,Luxus Hotel zu g眉nstigem Preis showReview(11666841; 'full'); 230777,yogiEuskirchen,10/10/2007,Das Esplanade war perfekt showReview(10062136; 'full'); 230777,worldwide99,10/10/2007,Top Hotel showReview(10062033; 'full'); 230777,Bankbiker,09/18/2007,Einfach Klasse ! showReview(8749482; 'full'); 230777,berlinaugust2007,09/05/2007,SUPER!!! showReview(8659508; 'full'); 230777,lass,08/25/2007,銈般儵銉炽儔銉汇偍銈广儣銉┿儕銉笺儑銉汇儥銉儶銉?#x201d; showReview(19163469; 'full'); 230832,EuroTraveler49,01/07/2009,Wonderful Hotel This is a fabulous hotel that I would recommend to everyone visiting Barcelona. The rooms were modern; clean and very quiet. The location is wonderful and just off the La Rambla and near several Metro stations. If coming from the Airport; the Aerobus for only 4;20 euros leaves every 10 minutes and will drop you off at the Placa de Catalunya which is a short walk from the Hotel. The staff were friendly and gave wonderful recommendations for restaurants nearby. 230832,bluerocks13,12/18/2008,Barcelona NH Duc de la Victoria is an great hotel and most perfect for my 5-day stay while visiting Barcelona. The location is great and the customer service is wonderful. One of the nights I witnessed excellent customer service from their front desk staff when a few people who did not stay at this hotel came in to use their restroom and asked for directions. I love that the hotel allow guests to use their computer for 15 minutes free of charge per day. I gave this review a 4 instead of a perfect 5 because our room was rather tiny and I did not like our 'queen' bed which was two twins pushed together; not very comfortable. 230832,kdodia,12/18/2008,Great Location We just stayed there for a weekend. Great Location; nice room. 230832,guyb6489,12/04/2008,Fantastic Duc de la Victoria My wife and I stayed in this hotel for five days and loved every minute of it. We accepted the offer of an upgrade to a Junior Suite for a price and were glad we did. The suite had an enormous bedroom with a king bed with an attached sitting room with lounge; bar fridge and second TV. The bathroom was large with bath/shower decorated in marble with all of the expected amenities. Our room overlooked the central courtyard; not offering views but was extremely quiet. The air conditioning functioned as it should and was extremely quiet. The room was spotless on arrival and was kept this way for our entire stay.The breakfast area was well appointed and the staff very helpfull. The breakfast itself had everything a traveller could ask for.We had a car and were very pleased that the hotel had parking in a parking station within a two minute walk.We had a small problem with an attempted robbery whilst driving into Barcelona with some resultant minor damage to our vehicle. The hotel front desk staff could not have done more to help us resolve this issue. The location of the hotel could not have been better. In the old heart of the city only moments away from all the attractions this wonderfull city has to offer and in a pedestrian precinct so no problems with traffic or noise. La Rambla is only a 200 metre stroll from the front door offering many wonderfull restaurants and attractions and all forms of transport are equally close by.We will go back to this amazing city and stay again at this hotel. 230832,aroundtheworld59,11/11/2008,Absolutely WONDERFUL!!!! My Husband and I stayed 3 nights at Duc de la Victoria and the hotel was absolutely wonderful. FANTASTIC. The location is great; next to la Rambla and the pedestrian street where all the markets; shops; etc...are. THANK YOU TRIP ADVISOR!!! I booked the hotel after reading the reviews and now; everytime i go to Bracelona; i will stay at Duc de la Victoria. Very nice staff; beautiful rooms. We booked a superior and it was spotless; had great aminities (tootbrush; paste; hairbrush; nice brand of shampoo and shower gel). The hotel is environement countious; so that was a plus!! You can come back as late as you want; the location is so safe; in the center of everything...it's great!! Again; this hotel is a absolutely great choice!!! 230832,JosieEdmonton,10/22/2008,Duc de la Victoria was delightful I just wanted to say thank you to TripAdvisor. I would never have found this delightful hotel without you. We stayed two nights at the beginning of October and I wish we could have stayed longer. As others have said; it is in a perfect location; quiet; clean; comfortable bed; good food; friendly and helpful staff. I was very pleased with the Duc de la Victoria. 230832,BobHadden,10/08/2008,Recomended Efficent friendly staff; clean modern rooms; great location. A good hotel to explore Barcelona from. 230832,thehotelgirl,09/16/2008,Over-rated Over-rated or over-priced? It鈥檚 one or the other. NH is the Spanish equivalent to Hilton Hotels. They鈥檙e relatively modern in terms of amenities and pretty standard relative to each other. They generally have a modern aesthetic; which helps them appear clean. We booked this hotel for the central location (which really is great) and presumptive 4-star quality. It was perfectly fine 鈥?no real frills 鈥?but the room was TINY and the price was not. When I saw the quoted price (over $500 USD / night) I told my travel companion that it needed to be among the 5 best hotels I鈥檇 ever stayed at to justify the price. Of course; it was not. We checked in late and were shown to a room that was so small there was nowhere to open luggage (we had ordered an extra bed). We tried to upgrade to a larger room; but were told we would have to do it in the morning when they had the staff to move the extra bed. We made the room work by rearranging most of the furniture; but it was certainly the most cramped room we stayed in while in Spain. Another bummer was that the bathroom did not have a vent. Overall; it was perfectly fine 鈥?just nowhere near worth the price. We would have been better off looking for simpler accommodations. 230832,feliciatoronto,09/10/2008,We were very happy here This hotel had all the necessary qulifications for a very pleasant stay. It was in an amazing location; clean; quiet; well decorated; roomy; and had helpful and friendly staff. Need I say more? 230832,AnneWright,09/09/2008,Great Hotel with great location near La Ramblas This hotel is excellent value for money. It is clean and modern and is situated very close to La Ramblas; so you are near everything but it is a quiet hotel so you do not have to be worried about noise at night. The breakfast buffet is superb. The staff are extremely helpful. I cannot fault this hotel at all and would stay there again if I was visiting Barcelona.There is a great restaurant called Lactuca where you can have all you can eat for 8.95 Euros (before 8 p.m.) and 10.95 Euros (after 8 p.m.). The amount of choice is wonderful and the quality of the food very good. This even includes drinks as well. For people on a budget and not wishing to spend too much; it is ideal. It is situated just off of the main square; about 5 minutes walk from the hotel; and is on the red bus route.Take a ride on the red and the blue open top buses; it is well worth it and a ticket allows you to get on and off as many times as you like throughout the day. 230832,undome,08/31/2008,Location; location; location Me; my mom and sister stayed for 6 nights at Duc de la Victoria in the end of August 2008. We booked the room for 3 people for a very reasonable price through the hotel's own web-site.We arrived late on Saturday evening to Barcelona airport; took the Aerobus to Placa de Catalunya (about 30 mins) and found our way to the hotel easily in some 5 minutes. I would really recommend using the bus to get here; it only costs 4;05 鈧?per adult and runs in every 10-15 minutes. The hotel's address is Duc de la Victoria; but the street sign actually reads Carrer del Duc.Check-in was quick; no problems there. The corridors of the hotel had a very pleasant smell of peach; a nice touch I think. Our room was on the 1st floor. It was spacious; nicely decorated and had a small balcony overlooking a pedestrian street. Bathroom was nice and clean with a bathtub and lovely selection of hotel's own bath products. They had even left us 2 boxes of Smints; which my mom loved.The hotel has the perfect location for perusing Barcelona. It's in Barri Gotico; surrounded by pedestrian streets; just a stone's throw away from La Rambla. One can find plenty of good restaurants and shops nearby; but I'll get to that later.We slept very good every night; the streets are surprisingly quiet as there are no cars. The room also had a good air-conditioning unit. Beds were more comfortable that I am used to expecting from European hotels. Even the extra-bed was good.We had breakfast every morning at the hotel's restaurant. Now; it wasn't included in our room price; so it was a bit pricey. But the selection and quality was unbelievable! I don't usually eat at the hotel breakfasts when I travel; but my mom does and even she was impressed with this one. You could definitely get your money's worth from the buffet; if you are a big eater. We really aren't; so maybe the price was still too high for what we ate; but the convenience of eating at the hotel made up for it. I recommend the raspberry juice; mushrooms and the juiciest watermelons I have ever had!The room had a mini-bar; which had surprisingly reasonable prices. We didn't use it though; just bought some beverages from mini-markets and brought them back to the room. There was also an option to order room-service from a local pizza-chain (again amazingly low cost); which was a fun touch.My only complaint of the hotel; aside from the price of the breakfast; would be that the maids changed the towels every day; even though we had hung them up (a sign that we can use them again). I consider myself environmentally conscious; so this bothered me a bit.Now; a few words of restaurants. There is an absolutely great place just around the corner of the hotel. From the main entrance take 2 rights and you can see the restaurant Living Barcelona. It looks a bit touristy; and most people we saw eating spoke something else than Catalan; but the food is so worth it. We had a lovely waitress; who remembered us even when we went back 2 nights after for our last evening dinner. Order the paella. On the other hand; if you want an original experience; not necessarily traditional but nice anyway; try Juicy Jones (don't remember the address; but it's mentioned in the restaurant reviews on TripAdvisor). The menu they serve is totally vegan; amazingly cheap (8;50 鈧?for 3 courses) and delicious. Even my carnivore mom liked it.All in all; Barcelona surpassed all my expectations. It is a welcoming city with charming people and brilliant art and architecture. I recommend taking the bus tour of the city (a bit touristy; yes; but you get to see all and hear interesting facts). The hotel is great; I will definitely go back and recommend to all. 230832,DBLMCANADA,08/22/2008,Amazing!!! We stepped it up and booked a superior room. Well worth it! Dark hardwood floors; corner unit; huge comfortable bed. Our bathroom was huge for a hotel bathroom; with very modern touches. Spacious room with coffee; tea; and a tv. Nice balcony as well.The staff was terrific. They spoke english well and were very helpful...Ordering a taxi directly to the hotel lobby. YES CARS ARE ALLOWED!! The location is amazing! Close to La Ramblas; which is a very neat and safe spot. About a 15 mins walk to the beach.This was one of the best spots during our stay in Europe! 230832,Midlifecouple,08/17/2008,Perfect location Stayed here for 4 nights beginning August. Hotel is on a pedestrian street and conveniently located : close to Ramblas - Placa Catalunya - Barri Gotic - Passeig de Gracia - all withing walking distance. Nice hotel room; though bathroom was relatively small. Friendly helpful staff. Good price/quality. Excellent breakfast. Insist with taxi drivers to drop you off in front of hotel - they will ! 230832,EssexNatalie,08/06/2008,Exceeded expections- brilliant Me and some friends came here on a four day break . The location was brilliant and only a short stroll to las ramblas and plaza catalunya etc. Contrary to a previous review our taxi dropped us off outside the hotel.The staff were friendly and helpful; suggesting places of interest as it was our first time here. The rooms were spotless and much bigger than i thought; considering the price. Toiletries were restocked every day; they thought of everything- toothpaste down to lip balm. Only downside was there was no bar in the hotel; however this isn't a problem because as soon as you leave the hotel you are spoilt for choice. I would definately use this hotel and others in the chain again- A+ 230832,jenny8,07/29/2008,Great Location Just come back from Barcelona and had a great weekend staying at the Duc de la Victoria. I went with a group of girls for a special birthday celebration. The hotel was 5 minutes walk from the Catalyuna square were the Aerobus drops you off. We were able to check in straight away 1.00pm. The staff were pleasant and the rooms were clean and ideal for a city break. The location of the hotel is fantastic as you are just 2mins walk from Las Ramblas. We were bed and breakfast which is well worth it as the breakfast was great; fresh fruit; yoghurt; breads; cereals; hot ham etc.; and you can order poached eggs or boiled eggs. Breakfast was on till 12.00 of a weekend. On checking out which is normally 12.00 I asked if we could keep our room longer because our flight was not till the nightime; they obliged till 3.00pm and let us leave our luggage to collect before departure. I would definitely recommend this hotel and if I went back to Barcelona; would definitely stay at the Duc de la Victoria. Great Break!! 230832,bax52,07/27/2008,Nice Hotel Stayed here at the end of July for four nights to see the mighty Bruce Springsteen at the Nou Camp.Its quite hard to get to as its a pedestrianised street 5 mins walk from Las Rambles. That was ok but a bit of a hassle. Wouldnt recommend this Hotel for people with walking problems as lugging cases through the hot streets isnt easy. Hotel is simple really. Not fancy; but clean and does what you need on a City break. Good location is being on Las Rambles does it for you. We were disappointed with Las Rambles to be honest. Tacky tourist trap in our opinion. Much more to Barcelona than that. The Hotel is clean and quiet for a city centre hotel. Really comfy beds too. Nice bathroom. Breakfast is buffet and is very good if your on an inclusive rate. If not; loads of places easy to find very close 230832,AnnaBelfast,07/22/2008,Really disappointed Minus side - No coffee/tea facilities in room; no bar; restaurant closed at weekends; building work going on outside; bell ringing going on from dawn; bathroom supplies not restocked each day when used; had to walk from lLa Ramblas with our luggage as vehicles cannot access tthe hotel.Plus side - Room was nice; breakfast was nice; staff were ok; La Ramblas within walking distance;Love coffee in my hotel room but we couldn't even buy from the hotel restaurant as it was closed! Took ages finding a shop which does takeaway coffee as they couldn't understand us. 230832,suttysid,07/11/2008,Fantastic location This hotel is in a great location; in a quiet street near la Rambla but when you come out of the hotel and turn the corner there are loads of great little shops and cafes and within 2 minutes you can get to the Cathedral or the shopping area or Gothic Quarter.The standard of the hotel was excellent too- very clean with comfortable beds and helpful staff. Only thing they do not do is include breakfast in the price; but it was cheaper to find a cafe and to be honest there were lots nearby anyway. I would definitely stay here again. 230832,Aussie013,06/19/2008,Great location Just returned from our holiday in Spain and spent our last four nights at this hotel in Barcelona. A great choice. The location is fantastic. Located between the Cathedral and Las Ramblas and a few minutes walk from Placa de Catalunya. We caught the airport bus to the last stop at Placa de Catalunya and walked to the hotel. The hotel is located on a quite pedestrian street that looks a bit shabby when the shops are closed but behind the graffiti roller shutters are some great shops during the day. We didn't eat breakfast in the hotel but walked down to La Boqueria market for fruit salad. The tea and coffee facilities in the room were much appreciated as this is not common in Europe but always provided in Australia. 15 minutes of free internet access per day was also a great bonus. The hotel is very clean; the staff very friendly and helpful. We would stay here again. 230832,Marlin1,05/30/2008,Great location; quiet; good value We choose this hotel since the evaluations were quite favorable. and stayed onyl for one night before a mediterrean cruise and were quite impressed. Located in the Barri Gothis on a little side street off the Ramblas (pedestrian zone) it is close to the cathedral and the Paulau de la Musica. Friendly (english speaking) staff; clean well furnished rooms and quiet nights what else can you ask for in a downtown hotel;Only problem was the taxi which dropped us off (with all our luggage) at the Ramblas so that we had to ask for directions to get to the place. 230832,Adventurebuzz,05/27/2008,Near perfection. My daughter and I stayed here for two nights in mid-May as our first stop on a two week tour of Spain. We booked a superior corner room with two balconies for $30 more per night. This is an NH hotel which has a superb reputation so the level of service and presentation was expected to be excellent. We weren't dissapointed in any respect. Staff was very attentive and friendly. Got us into the room at 11:00 so we could sleep off some jet lag. Rooms were not large; but fine; and the bath was adequate and newly remodeled modern. The big surprise was the location; which for us was the perfect spot in BCN. Right in the heart of the Gothic Quarter and a block from the shopping complex that winds its way through the quarter. Just far enough away from the Ramblas for no noise; an easy 3 block-5 minute walk from the airport bus that stops at Plaza Catalyuna (only way to go! and I hate busses). Five minutes from the Plaza Catalyuna metro stop. An easy downhill walk down the Ramblas to Montjuic (or metro to funicular). 5 minutes from the catherdral. Picasso Museo was ten minutes.Another nice surprise were the many pastry/bocadillo spots within a block or two. Easy to avoid the hotel's overpriced breakfasts.Only one drawback - wifi was pricey at 22 euros for 24 hours; or lobby computer for .35 euros a minute. Most hotels in Spain provide free wifi so this was definitely out of market for the country; but maybe not for Catalonia. 230832,WorldTraveler1945,05/17/2008,Vastly exceeded expectations I can't remember the TA rating # of this hotel now but in my estimation should be in the top 10 places to stay in Barcelona. Great location; friendly staff; clean comfortable rooms and competitive price justify this recommendation. I hope to return to Barcelona one day soon as we spent just 2 nights there and will definitely stay at the NH. 230832,Allison85,05/16/2008,Great hotel! Spent 3 nights at the NH Duc in Barcelona before leaving on a cruise; and would recommend it to anyone!The location was right around the corner from Las Ramblas; close to the main areas and touristy spots. We were a little wary of staying so close to Las Ramblas because there were quite a few comments on tripadvisor about the noise when you book a hotel in this area; however the NH Duc is about 1-2 blocks off of the main street; and we were never bothered from the noise at all.The room was very clean; and spacious. We had a superior room with a king sized bed; and found the room and the washroom to be a nice size; and recently renovated. While it wasnt a bargain to stay here; at approx $250 US per night; it was definitely a nice place.If you are looking to see a lot of sites within a couple of days; I would definitely recommend purchasing the 'hop on hop off' double decker bus tickets; we were able to see so much of Barcelona in a short time; and it was very easy and stree free. Narrated explanations of all the sites in a variety of languages make it very tourist-friendly. The main pick-up/drop-off area for these buses were only a couple blocks away.The only thing I would recommend against is purchasing breakfast from the hotel. It was 15 euros per person; and only provided a small buffet of cold dishes. Perhaps I am just not used to European breakfast tastes; but I did not find it was good value for the cost. About 3 minutes away there are many little cafes and restaurants along the Ramblas that offer much better value; and even a couple who served traditional hot English breakfasts with eggs; etc for half the price.Overall; great experience from the NH Duc; I would definitely stay here again! 230832,lmn2,04/29/2008,Agree; it has a good location My husband was traveling to Barcelona for business and I had the priviledge of coming along. The hotels that his work had recomended didn't look appealing to me so I found this along with 2 or 3 others in tripadvisor. I left it up to his work to make the reservation hence the choice. It is funny how some things will bother one person and not another. The church bells that we hear from the distance are driving my husband crazy. For me; why is it in a day and age of satelites I am stuck with CNN from London as my only english language TV choice? Silly I know but other than that; I agree that the rooms are small but they are immaculate. Apparently it has been unseasonably warm here so the air conditioning has not been turned on yet. To keep it temperate here on the sixth floor we have had to sleep with the window open since we arrived. When we inquired about the warm temperature in the room; we were told the AC is going on next week. It is a drag to need another shower after your shower never mind your makeup melting before you finish putting it on. Another thing to be aware about is that don't discard the envelope that your room keys come in. You need it to gain entrance to the hotel restaurant despite what appears to be a list of guests and their corresponding room numbers.The restaurant staff are short of obsessive in seeing it to let you in in the morning. One morning; my husband showed his license with the room key and you could see them starting to stress about it. Needless to say I got another one (without an issue). It just seems strange when we have come in at varying times at night and no one is at the desk although I am sure we are on a camera/video somehwere but are OCD about breakfast. But it does have a good location once you get oriented. We are right behind La Rambla behind the Citidines hotel. If you are a shopaholic then this is the place for you. 230832,NIStrach,04/24/2008,Great choice and location... Just back after spending 3 nights at the Duc. I would definitely recommend this hotel for anyone visiting Barcelona. The hotel was superb and the staff extremely friendly / helpful. On arrival we did request a different room as they had provided a twin room and not a double as we had requested. This was resolved and we got a larger room on the 4th floor with a Queen size bed. You also get an abundance of toiletries which I have never seen in other hotels.. The minibar is very reasonable and the TV has Sky News if you really care what's happening at home.We paid for breakfast and could not complain at the choice and variety on offer. It was a buffet service and you could choose to have a cooked breakfast or selection of cold pastries and fruit. When visiting Barcelona do the bus tour first. It provides a great perspective of the city and highlighted to us many of the places we would like to revisit. You also receive a discount booklet for a lot of the most popular sites in the city as well as the cable car up to the castle. We bought a 2-day subway ticket (which also covers the funicular railway up Montjuic) It was a great way to get around the city when you aren't walking. We ate out in the Gothic quarter which has massive choice of quality restaurants. The Rambla is fine but it's catering primarily for tourists and as such is a lot more expensive as well as being extremely busy. 12鈧?for a large beer!! It only happened once. Personally; I am looking forward to returning to Barcelona. As well as being a remarkable city it's extremely beautiful and I will certainly return to Duc De La Victoria. 230832,joanacm,04/23/2008,Great location at a affordable price I've stayed in this hotel twice and I absolutely recommend it. The location is great because it's in the heart of the city; just a 3 minute walk from Ramblas and a few minutes more from Plaza de Catalunia. The rooms are not big but are comfy enough; recently renovated and nicely decorated. The bathroom was also nice.The views aren't very nice because the hotel is in a narrow street but anyway I was there to enjoy the city; not to stay in the hotel room :)The staff is nice; they gave us a map of the city and in one of the days they were also borrowing umbrellas as it was raining. 230832,RScharfer9,04/19/2008,Solid Hotel in a Great Location We stayed at the NH Duc de la Victoria during a spring vaction week. We paid 164 euros per night. Maybe a bit pricey for a 3 star hotel; but it was really a 3+. We felt that the hotel's many positives made it a very good value.The rooms and lobby are not very fancy; but neat; very functional; new and/or refurbished; very clean and well kept. The Location is the best in Barcelona. It is a very short walk to la Ramble and a five minute walk to Placa de Catalunya - the major square of the city; and not more than a 5 minute walk to 2 metro stops. It is located in the Old Town; minutes from major sights and museums; shopping; and restaurants.It is very quiet. It is located on a pedestrian street. Our room had double glazed windows. You hear very little; if any street noise. (and Barcelona has a lot of street noise.)Although small; (we had a standard room); the room was probably slightly larger than that of the average 3 star European hotel.The only negative was minimal space for clothes: a small closet and three shelves. However; there was enough floor space for suitcases; and we had ample space for our 6 day stay. The room had a safe and a minibar; which we used to store some juice and yougart. The twin beds were very comfortable.The bathroom was very modern; and spotless. It had a bidet. The shower was excellent. Lots of toiletries were supplied daily.The staff was very effiecient and helpful. We notified them of an early arrival; and a room was ready for us at 10:30 am. They called out airline twice for us at no extra charge.Other pluses include a security guard on duty 24 hours; elevators that worked very well - never had to wait very long; and free newspapers in the lobby.Barclona is a fabulous city with numerous fascinating sights. Our favaorite was the Park Guell - a must see.If you like gelato and waffles; we strongly recommend Sweet Gaufre; a five minute walk from the hotel. It is located on la Ramble; about a block north of the Gran Teatre del Liceu; on the same side of the street. A large ice cream cone is very visible at the front end of the shop. We tried several ice cream shops/stands; and this was shop was absolutely the best. Everything is home made; from the waffle batter to the ice cream ingredients. The staff is very friendly; and on our last day they gave us free waffles.Do not use the change places to exchange money. The rate during our stay was about 1.59 US dollars for 1 euro. They charged almost 2 US dollars for 1 euro. Use ATMs or your credit card.The best way to get from the airport to the hotel ; is the aerobus. It is about a 40 minute ride and the cost is about 4 euros. It drops you off at the Placa del Catalunya; about a 5 minute walk to the hotel.I highly recommend this hotel; and would definitely stay there again. 230832,seaviewer39,03/30/2008,Upbeat Digs in Gothic Setting We stayed here for 2 nights prior to a cruise and were delighted. Ours was a spacious 6th floor; non-smoking room; with rooftop views and a balcony. For us quiet is a must and the pedestrian only street ensured it; while close enough to the lively Ramblas; the Cathedral and other tourist attractions. The staff were attentive and the breakfast a great spread of fruits; juices; breads; pastries and hot dishes; that kept us going all day on the on-off tour bus. We'd certainly think of the Duc for another Barcelona holiday. 230832,Robslee,03/06/2008,Enjoyable Expereience Just returned from a 3 night stay at the hotel and would have to say it was an enjoyable experience. I chose the hotel having read other reviews on this site and was not disappointed. We booked a superior corner room ; No 419; as advised in a earlier review it was a decent size for Europe with 2no balconies which gave a lovely through draft. The rooms are clean ; the bathrooms are adequate with ample toiletries; complimentry shaving kits; combs; etc. One slight bad point no English language tv channels; but not missed. The location of the hotel is perfect for la ramblas ; old town; shopping and metro system. as reported in other reviews the breakfast is 15euros ; but we believe well worth the money with the buffet table containg everything; cereals;fruit juices;all types of breads;pastries;cold meats; bacon; sausages; etc Although you could get cheaper elsewhere you could not get the same amount and variety in such a lovely environment. The staff are helpful if required. Ideal base for a Barca break. Would definitely return 230832,felipeordonez,03/01/2008,Very good hotel in an excellent location Barcelona has no shortage of hotels; yet decent accommodation can be very expensive. It is easy to pay a lot of money for a rubbish hotel; even one sporting four or five stars. NH Hotels is an expanding Spanish chain with more than 300 hotels in Europe and Latin America. They are generally 3+ or 4 star properties with modern; elegant quasi-minimalist interiors and slick bathrooms. I've stayed in a number both in Europe and Argentina; and have always found the service to be first-rate. The NH Duc de la Victoria is no exception. The building looks a little like a Florentine palazzo from the street. Its location is a great feature: in a quiet; pedestrian street between Las Ramblas and the cathedral; the hotel is within easy walking distance of the metro; buses; the downtown sights; as well as restaurants and the joys of Barcelona shopping. Rooms are comfortable though not large -- it is worth paying a little extra for a superior room -- and bathrooms have deep tubs and powerful showers. The restaurant serves reasonably-priced if unadventurous meals; although most guests will be eating out at the hundreds of restaurants in the area. Staff are multilingual; unfailingly polite and attentive. My only criticism of the hotel is the pricing of the lobby internet terminal; which after a free 15 minutes rockets up to 鈧?0/hour! In-room Wi-Fi is available on a daily tariff that is much more reasonable. If you haven't brought your lap-top and don't fancy paying through the nose for the lobby terminal; staff will direct you to a nearby locutorio where you pay 鈧?.20/hour. I really liked the Duc de la Victoria and would happily stay there again: it's comfortable; reliable; in a terrific location; and reasonably priced for Barcelona. 230832,maddiejane,02/28/2008,Nice Hotel for Central Barcelona My husband and I stayed here for four nights. It was a good size room and we were very pleased with the room size and bathroom. The housecleaning staff was very friendly and our room was super clean everytime. The location was pretty good. It was quite close to las ramblas which I found very annoying; but also close to the larger square where you could get tours and there were lots of restaurants. The only thing I would say wasn't top notch was the staff. They seemed a bit stuffy and they weren't super helpful. I expected a little more. In a nutshell it was clean and very quiet (which I look for in a hotel) and all of the conveniences of home. I may have looked at a location a little farther from las ramblas; but would definitely recommend this hotel. 230832,sakani,01/29/2008,Everything you could ask for on a short break! This hotel was practically around the corner from ramblas. Was a little worried about this hotel not being on ramblas; however I feel if we had of stayed on Ramblas we may not have ventured down the side streets. This is where all the magic happens. Some lovely little tapas bars around here and great bagel bar around the corner. Didnt attempt brekfast as it was a bit pricey however loads of options literally outside the door of the hotel! Foyer of hotel was small but had internet access and daily papers and front desk was covered at all times by friendly and very helpful staff. Couldnt have helped more and had great english. Welcome pack was provided on check in which had plenty info on things to do in the area and the staff were obliging to help further.A short stroll to the Plaza de Catalu帽a; which is where all the hop on/off bus tours start/finish. If your on a short break i'd definately reccomend taking these (鈧?6 for 2 days). You get to see all the main attractions and buses drop off and collect every few mins. hotel just beside the barcelona cathedral.Room was nice; clean and well serviced. Beds were comfy and fresh towels each day. Could have left my oversized toiletry bag at home....Shampoo/conditioner/shower gel/ soap toothbrush and toothpaste/comb/ hairdryer and razor and shaving gel all provided in bathroom! Minibar had only 2 bottles of beer however was reasonably priced. Our Room had a balcony and was on the 5th floor. Beautiful in the morning. Restraunt/bar was a bit deceiving. Bar was the restraunt and perhaps its just the culture there.... but noone went to the bar for drinking only. Menu looked good though. Nice little bar around the corner... and for a more lively evening the hard rock cafe is just minutes walk away! Sat morning Markets across la ramblas was an experience. Never seen as much seafood in one place in my life!鈧?5 for a taxi to/from the airport... but its the only taxi you'll need for your stay cause everything else is so central! Plenty of shops and a 5 min walk to the courte ingleas. I was well warned about the pick pocketers in Barcelona; but never had any encounters with them. Street feel very safe at all times of day and night and always people walking around.Couldnt have asked for a better hotel for a short break. Perfect in every way! 230832,tinaj07,01/15/2008,Really good hotel I had researched a lot of hotels in the Las Ramblas area and was very pleased to find the NH Duc de la Victoria. It met our standards very well and would stay there again for another trip to Barcelona. We (3 people) had requested a quiet; top floor room; which is worth the extra few euros- b/c it was completely renovated; beautiful; had a balcony; and had dual-pane windows; so the minute you shut the windows; it was quiet in the room. The bed was comfortable- a little soft; but supportive. Expect small European rooms- which is ok b/c we were hardly in the room. It's walking distance to everything; esp Las Ramblas; Playa Catalunya; and even to La Pedrera which we walked in 15 minutes. The hotel was very clean and the staff were very nice. We took a 20 euro taxi ride to the main train station.The only 2 non-ideal things were that depending on the staff; they did not seem to know that much about where to eat locally in the area. Also; we were there over Christmas/New Year's; and the bar/restaurant was not open during this time. 230832,ChefJoyceS,01/04/2008,Don't stay no matter what the travel books say We stayed at this hotel over the new year holiday; for starters I booked this hotel in July so I would get what I wanted and it would be done right. We arrived at 5 pm and were told there we no rooms left that we had requested so they gave us a two twin beds in a small room facing the sports store that the hotel encircles. Ok so we decided to put that behind us and have fun anyways. Day two I showered first and it seemed that there was something wrong with the water; then when my boyfriend went to shower there was nothing; NOTHING no water then there was just cold and they said we needed to deal with it. A soaped up man freezing in the shower tell him that reception desk. Day three that same thing!!!! The hotel was very reluctant to do anything to compensate us for not being able to shower I wasn't staying at a damn hostal I was paying 200Euro a night. My recommendation it to not stay here the services and accomidations aside from the water issues where not worth it the best part was the hand soap. 230832,bobblsc,01/02/2008,Some rooms nice; some small My wife and I stayed at this hotel the nights of November 29; 30 and December 1; 2007 before a Transatlantic cruise December 2. While there were several positive aspects for our stay; there was particularity one which was quite negative.. I will save this till later.The hotel does have a very nice location; as mentioned by several others. Also; I received timely responses to several e-mails concerning taxi directions; etc. The second room we had; 422 was fairly large; for Europe; and the bath excellent. We arrived at the hotel about noon on November 29. We had tickets for Aida at the Liceu Opera for that evening. I had e-mailed asking that; if possible; we be allowed in our room early so we could rest a bit prior to attending the opera. To the hotel's credit; we were given a room shortly after our arrival. We did indeed nap a bit that afternoon; and thus enjoyed the opera much more than we could have had we been dead tired from our overnight plane trip. The production was really outstanding.The problem was the room; number 420; size and layout. It was; as we saw on the posted floor plan; and later verified; only a bit more than one-half the size of other rooms. When the space taken by the twin beds is subtracted; that meant the remaining area was indeed minimal. The bath fixtures were fine; but here again the bathroom was tiny;. The door would open only about 90 degrees before hitting the toilet. I had to squeeze into the bathroom; and I am average size. I happened to see two young ladies checking out of room 422 the next morning; and immediately requested that we be changed to that room. My request was granted. I later spoke with the desk clerk; and then the manager; to inform them that I thought it ridiculous that both rooms had the same 鈧?40 rate;; that 420 should have had at least a bit less rate. Neither person seemed able to understand this.Since our final two nights were on a weekend; our rate for 422 was only 鈧?20. I am sure 420 was the same rate. So don't stay in 420; 320; or any other 20 if you want a decent size room for a decent price.Another minor irritation was that we were not allowed to purchase a morning cup of coffee in the dining room. We could buy coffee; but only if it were to be delivered to the hotel lobby.The Bagel Shop; turn left out the door; then left again at the street; is great for breakfast; but not open Sundays. It is across from the park in the middle of the block. Finally; I confirm dunnoh's July 28 comments about the small bar and caf茅 Babia. We went to Babia; and she was totally correct . Rollo remember her and served us a very; very good meal; with a nice wine. This is a really great little place. 230832,travelwise,12/24/2007,Duc de la Victoria Lived up to Expectations My husband and I stayed at this hotel for two nights prior to embarking on a transatlantic cruise. We were very pleased with our stay.I had booked the hotel on the NH website and had requested early check-in if possible. Sure enough; after walking for five minutes from the Aerobus (as easy as others have indicated!) we were able to check in at 10:30 in the morning -- unexpected and wonderful after a night with very little sleep on two flights!I had requested a room with a balcony on the fourth or fifth floor and was given a nice room (425). The room was a decent enough size; but a little crowded with our luggage -- I ended up moving the tea/coffee tray to make more room. Nice robes and slippers were provided and the bathroom was excellent. It had terrific toiletries and all sorts of extras like a toothbrushing kit and a plastic razor with shaving cream. As indicated elsewhere; the bed was very large and comfortable and assorted pillows were provided. Nice touches: I was able to use the computer in the lobby (if you ask they will provide you with a business coupon good for 15 minutes of free internet). They provide many daily papers in the lobby including the International Herald Tribune. Service was excellent. I had a problem during our stay involving a restaurant reservation and needed one of the front desk staff to call the restaurant for me while I was out and about in Barcelona. Andres was wonderful. He not only called the restaurant; but he also called me back twice to make sure I knew everything had been taken care of!Our room was clean and well serviced by staff. When I asked for extra towels; they were quickly brought to the room.Also; I had occasion to correspond with the hotel before and after our stay. Cristina responded promptly and politely to requests in both instances.Although not inexpensive; the location is what makes this hotel wonderful. You can walk to the Placa Catalunya to board the Hop On Hop Off Bus easily and a short walk in the other direction brings you to the Cathedral and the many shops and restaurants of the Barri Gotico and the Born.BTW many posters extoll the virtues of the Bagel Shop; but alas; it isn't open on Sunday. A short stroll brings you to the Rambla; which is filled with cafes and other places where you can grab a bite quickly and easily. Every other day of the week you can also walk a couple of blocks to the Boqueria; which is a treat. We walked to the hotel from the Aerobus; but we used a cab to take us to the cruiseport. This was called by the front desk -- very quick and easy and the driver came up to the front door. I would definitely recommend this hotel and plan to stay here in the future. 230832,ckonstan,12/14/2007,Very central at "La Rambla" and calm Bath 230832,GloriaJC,11/23/2007,Great Hotel We stayed at the NH Duc de la Victoria to three nights and were extremely happy with our hotel choice. The staff was very helpful; the location is perfect; and the room (with balcony) was great. The front desk made excellent recommendations for dinner. The taxis can come up to the front of the hotel for drop-off and pick-up; so don't let the driver tell you that he can only drop you off at the Ramblas. I highly recommend the walking tour of the Gothic Quarter that leaves from the information center at Plaza Catalunya as well as the hop-on/hop-off bus. The department store; Cortes Ingles; has a cafeteria on the top floor and is good for an inexpensive lunch. We found most restaurants in Barcelona have English language menus which we were grateful for at the start of our 3 week vacation in Spain. I would definitely stay at his hotel again and recommend it to friends. 230832,Briquenay,11/21/2007,Competent but soulless Good points: comfortable bed; lavish breakfast; very quiet area; but right in the middle of things. Less good points: not cheap - we paid about 170 Euros a night; our room was cold and needed a fan heater as the central system didn't work; the bathroom was rather poky; staff weren't cheery though did their jobs OK. 230832,zzzYorks,11/14/2007,excellent base Probably aimed at business people but in fact very convenient for tourists. Arrived by airport bus in Catalunia Square and 5 minutes easy walk to hotel. 2 minutes from Ramblas and on edge of Gothic Quarter yet sufficiently quiet to sleep with window open. Standard room very comfortable and clean (and extra blankets and choice of pillows). All staff met were v helpful and pleasant. Excellent extensive buffet breakfast and excellent dinner one evening when heavy downpour convinced us not to venture out. Plan to use this as base on next visit.. 230832,barbiem,11/12/2007,Location location location Bed 230832,Magicats,11/10/2007,Great location and hotel Front door 230832,Hobbes79,11/07/2007,Fantastic Hotel This hotel is simply superb! It is located just off Las Ramblas and is within easy walking distance to the subway and taxi ranks.The outside and reception area of the hotel look really nice and clean and the reception staff are really nice and speak fluent English.Make sure that you look carefully on a map to find out where it is before setting off as it is located down a side street.The room were were allocated was on the second floor. We were facing onto another hotel; but the room itself more than made up for it. It was well furnished; with an electronic safe located in the wardrobe (although watch your fingers on the wardrobe's sliding doors; they slide like the castors are on ice... made for a few sore fingers!).We did not try the restaurant due to the sheer choice of food on Las Ramblas.But what a really nice hotel; it would be my first choice when I go back. 230832,bubuLondon,11/06/2007,Fantastic location! This hotel is sandwiched between the main Las Ramblas street and a major shopping street. Truly a great location. The street on which the hotel is actually located is not really picturesque and appears quite dodgy at night; but most of the streets in Barcelona are like that. However; you are seriously well placed to explore Barcelona -- about 2 mins from the main streets and 5 mins to the Plaza Catalunya (where the metro and airport buses go!)The rooms were clean and reasonably well decorated. Our room (301) faced into a central courtyard with a glass dome (which turned out to be above a sports shop in the same building as the hotel). Good because there is no noise from pedestrians; bad because there is no view. We did leave the window open at night as the air-con was pretty strong when switched on. This was fine until the people in the opposite side started cooking dinner :) I was not really happy about the soundproofing between our room door and the corridor. Every morning I could hear the other guests shutting their doors; and at night as people came back to their rooms I could hear their conversations very clearly.Hotel staff were extremely helpful and spoke decent English. 230832,Richard80,11/06/2007,Loved the NH Duc de la Victoria Stayed at the NH Duc de la Victoria at the end of October '07. Was a fantastic hotel with lovely rooms! Staff were really helpful and made our stay really enjoyable. In Barca; location is key and NH Duc de la Victoria is in a fantastic location right in the middle of Barri Gotic. Actually upgraded to a superior room which was definetely worth the extra Euros...Overall; highly recommended! 230832,laing1,10/28/2007,Excellent Stay! We stayed at the NH Duc de la Victoria for 3 nights prior to our cruise. I used Trip Advisor to check out reviews and due to the positive reviews I booked the hotel. It was everything and more than we hoped.We were in a corner room 4th floor which had 2 balconies. We paid a little extra to guarantee this room and I would choose this room again. The room was spotless w/ hardwood floors;12 foot ceilings; marble bathroom; fluffy robes and slippers; wonderful amenities (toothbrush; razor; gels; lotions; comb etc etc); 3 phones; huge mirrors; bar fridge; high thread count sheets; comfie bed--all wonderful. We went down for the breakfast buffet on the 2nd floor and while it was good we found it to be a little pricey- 28 E for the 2 of us. The staff at the front desk were ever so helpful with directions. You can have free internet for 20 min each day;just ask for a voucher at the front desk. You are on a quiet street -one street over from La Ramblas-about a 3 minute walk! The on/off bus is a 5 minute walk from this hotel -so the location is excellent. I would not hesitate to fully recommend this hotel . 230832,MollyBostonMA,10/27/2007,Terrific Location We stayed at the Duc de la Victoria 4 nights. It is in the Old City; but is close to the Placa de Catalunya; where the Tourist Information Office is located; as well as to Las Ramblas. After reading Trip Advisor reviews; we asked for a room on the 4th or 5th floor; and got one on the 4th. The room had a very modern marble bath; and Queen Bed; very comfortable. Loved the hotel. Only had the breakfast buffet one morning (14 euros pp). It provides a good selection; but there are other places nearby which are less expensive. Highly recommend this hotel. 230832,londonaustralia,10/07/2007,Highly recommended We stayed at the Duc de Victoria by accident having been moved from another NH hotel following a problem with our booking. Having suffered some really poor service in the previous NH hotel; we had low expectations. However; we were extremely pleasantly suprised and would thoroughly recommend the hotel. Our room was large and spacious with a seperate seating area with a sliding door which could separate out the bedroom area and seating area if you wished. Breakfast was included in our rate and was fantastic with a huge choice of hot and cold food and even cava. Overall we couldn't fault the hotel and would thoroughly recommend it. It goes without saying that the location is superb and the hotel is a stone's throw from La Rambla and the main attractions. 230832,TJCountyDown,10/03/2007,No need for taxis We booked this hotel at the last minute and it's probably a little more expensive than our usual choice; but worth it to be right in the centre of the city. Walking distance to everything and only 2 minutes from Placa Catalunya; for the airport buses and tourist buses. Excellent choice at the buffet breakfast. We stayed there during the Barcelona Merce festival; which takes place around 24th September; which meant open air concerts in every square; lots of parades and masses of people. Great atmosphere. 230832,Tom099,09/18/2007,Duc De La Victoria is very good Good location. It is a short 10 minute walk from the aeroport bus stop and a stone's throw from Las Ramblas.Good staff; The hotel staff were very friendly and allowed us to swap to a room with a single double bed instead of two single beds which most other hotels in europe have.Decent breakfast. The continental breakfast was decent and very welcomed considering some of the other breakfasts we had in europe.I would recommend to anyone. 230832,petrosSlough,09/17/2007,Really good hotel; Really good Location; Recommended. We have just returned from a weekend stay at this hotel. We found the front staff very professional courteous; the room allocated to us was superb; very clean; a good size and good facilities. The hotel is in an excellent location just one block from La Rambla. 230832,nftexas,09/13/2007,Duc de la Victoria hotel was great. Booked through Delta Airlines which included breakfast which was delightful in a beautiful dining room. On our first stay we had a room on the street with balcony. Wonderful and very quiet at night. The second stay had inside room which was larger and was fine.The staff couldn't have been nicer and more helpful. The hotel is a little hard to find at first but you figure it out. It is convenient to Las Ramblas; and Catalunya Plaza where all the tour busses leave from and the tourist bureau is located. The Mediterranean is within walking distance Watch out at the Barcelona airport for pickpockets and wallet grabbers. Keep you wallets deep in your purse or for men in your front pocket with your hand in it. It was terrible!! At the airport police station there were 6 other people who had had their wallets stolen. Beware of young blonde good looking women (according to one of our tour guides). 230832,ilbaldini,09/11/2007,Absolutely Great - for many reasons Thanks to the mainly positive reviews on this website; I decided to stay in Duc de la Victoria during my 4-day stay in Barcelona. I made the right choice!!The hotel is situated right in the centre of Barcelona; at a 2 min walk from Las Ramblas; in a pedestrianised area. Clearly the advantage is that there is no Spanish traffic to cope with (often not so tame) and it鈥檚 a quiet street too 鈥?I鈥檒l deal with the disadvantage later. The hotel itself is very clean; and relatively new. The entrance is adequate; and the reception staff are friendly and with good English abilities. The rooms were of decent size; and also very clean. You get a good range of products in the (very clean) bathroom; and also a pretty good international range of TV channels. Breakfast (which was served until 12h) is a grand buffet; with all the standard foods; but you can order eggs/ sausages to be freshly done the way you want them for free. My only slightly negative point goes back to arriving at the hotel. It is in a pedestrianised area; and you can鈥檛 reach it by car; meaning that once you find a parking place (difficult in such a busy area of Barcelona) you have to walk 5 min with your luggage to the hotel. The hotel does offer parking capabilities (20鈧? day); but it鈥檚 not next to the hotel; and you have to check in before arriving there with your car. For people arriving by any other means; this doesn鈥檛 pose much of a problem. As far as my experience goes; this is a typical NH hotel and is representative of what I expect from this chain 鈥?a good hotel with great service and value for money - perfect for western tastes and expectations. 230832,Zuson,08/27/2007,Great Hotel in the heart of Barcelona We just spend a few days in this hotel in Barcelona and where really happy with it. The number one bonus of this hotel is its quite location. Although in the centre of Barcelona right next to the Ramblas; its located in a pedestrian area with no bars or shops next to it. So there is no noise whatsoever and you can sleep with your window or balcony door open. We had a room on the 6th floor with a little balcony and a view over the roofs; which was nice. The room itself was nice with modern furniture; with a good comfortable bed; but a bit small. Aircondition working; safe in the room but no coffee making facilities. The bathroom was big compared to the room but a little old around the edges. The hotel and room was very clean and staff was friendly enough. All in all; a perfect joice for people who like to stay right in the center but without all the noise. I would definitely stay there again. 230832,Conniecph,08/26/2007,The perfect hotel This is a hotel which fulfilled all of our needs. What we maybe appreaciated most was the absolutely perfect location. Situated in the beautiful gothic area; only a few minutes walk from the Ramblas; but in a very quiet street; and also in close walking distance to two different metro stations and the bus stop to and from the airport.The staff at the hotel was friendly and efficient and the room (we did have a corner room) was quite big for a city hotel room and the bathroom really; really nice with a nice assortment of soaps; shampoos; toothpasta and toothbrushes. The cleaning of the room was impeccable. The room had also a safe and a minifridge. 230832,Loz77,08/20/2007,Lovely quiet; really central hotel We stayed here for 3 nights in the middle of tourist season. I'd recommend it. It was very clean; the air con worked well; the staff were professional; (but not overly friendly). We got lucky and had a corner room with 2 balconies. Not all rooms have this however. The hotel is in a quiet area; very close to La Ramblas (but not close enough to get all the noise and crowds right outside) also close to Placa de Catalunya for trains; tube and where the airport bus drops you off. The local area had cold water shut off one evening and so the hotel didn't charge guests for that night's stay; although it wasn't their fault. Didn't have breakfast as there are loads of nice patisserie places around; would recommend doing that instead. Also - not related to the hotel but most of Barcelona shuts down in August; would recommend avoiding the whole month if possible! 230832,dunnoh,07/28/2007,Perfect Business/Vacation Hotel Great hotel in a cracking location. The staff were very business like and efficient. The houskeeping of the room was faultless. Free copies of the The International Herald and the Financial Times are to be found in reception. The Breakfast wasnt worth the money (what hotel breakfasts are) although the pastries and the coffee were lovely. It is first and foremost a business hotel and has all the trappings a business traveller needs - WiFi; minibar and laundry service. That so; the recomendations for the beach were spot on. We liked the 24 hour security guard in reception; when getting in at 3 in the morning its a welcome sight rather than being intimidating. Our safe wasnt working and they had a maintainance chap in to replace it in under an hour. The rooms have a small hallway allowing for two sets of doors to the room resuling in no corridor noise and more privacy. The windows open rather than being sealed shut; so even though the aircon was excellent you could get a bit of fresh air in the room too.As a side we found a lovely little 'rustic' bar - Babia. Its mostly locals but they have a few tourists who stumble over it The food is lovely - we went every night!. Directions - Left out the hotel. Then right; straight over the cross roads and up the ally way at the left hand side of the bar (called Living - the car park is full of motorbikes.) When coming out of the ally way turn left at the corner and its midway down the road. Say hello to Rollo from Paul n Julie! 230832,Apeks,07/17/2007,Very good One of the best hotels we have ever stayed at.Location is perfect; cant be beaten.Staff very positive and helpsome.Our room was big; nice and clean as a whistle. Bathroom had a massage shower; shaving equipment and all kinds of soaps.Breakfast buffet is the best we have ever seen at a hotel. Regarding value for money you cant find anything better in the centre of Barcelona.Will stay again; no doubt. 230832,Visitors4,07/15/2007,Good Accomodations in a Central Location Hotel provides good accomodations on a quiet side street; but in the center of the city. It is convenient to Metro and walkable to many sights and conveniences. It was great that we could walk out the door and be in the heart of the Gothic quarter of Barcelona; which was our favorite walks. The rooms were comfortable; and importantly; clean.Do visit the Musee Picasso. It's very manageable in size; and excellent exhibits of Picasso's history of work. About a 15-20 minute walk from the hotel that takes you through the Gothic quarter and a very nice walk. 230832,Willforth,06/13/2007,Quiet hotel...nice stay The Hotel is comfortable and clean. Staff are pleasant and efficient and the rooms have all the basic comforts.The Hotel is 2 mins walk off the Ramblas. The street it is on is a little bit difficult to find and not all taxis know how to get to the Hotel. But if you want to be close to La Ramblas and do not want the associated noise at night; this Hotel is a great choice.Would definitely stay again 230832,bob462,06/12/2007,Great location and very quiet Stayed in the Duc de la Victoria for 3 nights in May. Couldn't fault the hotel itself - very clean; ok size rooms; nice queen size beds; good sized bathroom and working air-con. The view from the room wasn't much to write home about (looking along a narrow street); but you don't go to Barcelona to stay in the hotel room admiring the view.The location of the hotel is ideal; just a couple of minutes walk from La Ramblas. Even though the hotel is very central; it is on a quiet pedestrianised street; so you don't get any of the noise as with most hotels in this busy city.Overall - very pleasant stay and would definitely recommend to others. 230832,UKRoger,04/22/2007,Great Hotel but a shame about the staff. The NH Duc de la Victoria could not be in a better location. Just 3 minutes walk away is the main centre of the city; Las Ramblas with its bars ; restaurants and shops. The nearest metro link is about 5 minutes away; as is a tourist information centre.The hotel itself was spotless. The maids did an excellent job; cleaning the room each day and topping up the various freebies in the bathroom.I would have given this hotel a 5 point 'Excellent' rating if it had not been for the staff. 'Unhelpful' is an understatement.When we arrived in Barcelona; we took the Aerobus from the airport to the hotel. When we arrived in our room; my wife discovered that her purse was missing. We do not know if it was stolen or lost en route. Straight away I went down to the lobby and asked the staff for help. We had credit cards in the purse and some cash. We wanted to contact the airport and bus company to ask if it had been handed in. The response from the staff was shocking. They wouldn't telephone because they didn't know the number! (Couldn't be bothered to look it up). They didn't offer to help in any way and I felt as though they just wanted me to go away and stop disrupting their chat!We went to the tourist information office for help. It was packed with people; and yet the girls there were totally different. They looked up numbers; telephoned for us and did everything they could to help.The buffet breakfast was good with an large selection; mainly cold; but there was a server containing bacon; sausages and fried potatoes (chips). If you want eggs cooked (fried; boiled; etc) you just ask the waitress. But one morning we happened to sit on a table layed for three; (because it was in a nice spot) and we were told in a very rude and abrupt manner to move to a table for two. And that was after we had started to eat!Even as we left the hotel for our journey home; we asked the staff if they would be kind enough to check the flight information for us; but again...too much trouble.So; if you want to go to Barcelona; I certainly recommend the hotel. However; in case of an emergency; don't expect any help from the lobby staff...you're on your own there!. 230832,bridgerobe,04/16/2007,Very central and yet very quiet Ups:- very central and yet very quiet; facing a narrow street closed to private traffic. -room modern and warm. Tea facilities. -staff was very helpful and attentive. Check in and check out absolutely smooth. They let me stay until 03.00pm.Downs: - 160 euro for a single room without breakfast. You judge; to me is not a bargain. - the bathroom is the only weak point. Not up to the standard of the hotel. Don't misundertand me; it is OK anyway.Overall; I would go back 230832,themaw,04/05/2007,great value hotel looking from our balcony one way 230832,lunadream,03/31/2007,loved it!!! This hotel was very chic and modern; it was worth the price; situated in Las Ramblas; in a small street nearby; not in the main center but lovely!The room was good; an ammenities too. The bathroom was very nice! Excellent service. Nearby Tour buses; and everything!wWe would stay there again. we stayed from 11-13 March; 2007. 230832,Splintergroup,03/24/2007,Great little hotel Have just spent a long weekend in Barcelona staying at the Duc de la Victoria having read previous reviews on Trip Advisor! What a great little hotel; excellent quiet location; smallish but very clean rooms; nice clean bathrooms; in fact; everything you could wish for for a short break! Some nice little cafes for breakfast close by but the hotel restuarant looked really nice! Do use the hop on hop off tourist buses as they were great. Also; when arriving at the airport; get a bus into the centre of Barcelona as it only costs about 3 Euros each and is much better than a taxi! 230832,LongIslandTourist,03/23/2007,great location We enjoyed our stay. The rooms were small; but very clean and comfortable. The bathroom was nice as well. The breakfast was excellent. The location of the hotel was excellent and near public transportation. The staff was extremely nice. The only negative thing that I can say is that they tried very; very hard to be helpful in a concierge sense; but that they were not up to the job 230832,PortoPorto,02/22/2007,Perfect Location; unexciting room Just returned from Barcelona where I stayed for three nights in this hotel. I had been at another NH in Barcelona several years before and chose this one because of the excellent reviews. However; this is a 3-star hotel and the reviews must be understood starting from this fact. No free lunches as some would say. The air conditioning is not really controlled by the customer. I thought I was at the peak of summer in Africa with no chances but opening the window to control the temperature. The room's size was acceptable (3-star hotel; remember) and apart from that I would stand out the excellent/perfect location (even the airport express bus is 2 mins walking from the hotel) and the usual NH business-standard fully equipped toilets. At the end of the day; don't pay a premium to stay here over other several alternatives in town. 230832,ranger5322,02/04/2007,Superb Hotel in great location I have to agree with the previous comments that this hotel is in an superb location. Only 2 mins walk away from Las Ramblas and Place de Catelunya and hidden in a tiny back street so no noise or crowds. The room was clean but on the smallish side and the service on the Saturday and Sunday in the breakfast room was good; but come Monday; Tuesday and Wednesday; more staff than visitors and we found it average; as they just stood around rather than asking you if you wanted any drinks or clearing away your used plates etc. But please don't let that put you off; that could have been a one off and hopefully it was; as the hotel was very good for a city hotel; we couldn't fault anything except the breakfast service on those 3 days. 230832,irlhelen,01/24/2007,Comfortable Hotel We stayed here during a short break in November 2006. We enjoyed the location as it was quiet but very near the buzz of Placa Catalunya and Las Ramblas. The beds were comfortable and the staff very friendly.The location is right between major shopping streets so there are lots of people out and about. However; the actual street where the hotel is located is a bit deserted if you go back after about 10 pm.Didn't try the breakfast so I don't know if it was good or not. 230832,lily8,01/24/2007,Loved the Duc de la Victoria We stayed at the Duc de la Victoria after a very disappointing experience with another hotel in the Barri Gotic; (the hotel Raco del Pi); who had given our room away when we arrived and turned out to be nothing like the advertised features on the web site. We explained our situation to the very courteous staff at the Duc; and for the same price were given a quiet; beautiful room on the top floor with a large balcony; wonderful views and very comfortable inner sprung bed. The room was spacious; newly appointed; very clean and very user-friendly. The staff were great; and the breakfast room and buffet breakfast looked good; although we chose to eat out in the little caffes. The Barri Gotic is a great location with most attractions within walking distance. 230832,Oook,01/09/2007,Great location; very helpful staff! Stayed here 5 nights; excellent location between La Rambla and portal de l'angel in the heart of Barrio Gotico. The room was clean; well furnished and the bed was very comfortable.Breakfast was not included but with 13 euros pp you can have a great one; definetly worth it.Finally the staff was very helpful and cheerful. 230832,chocodung,01/02/2007,Bright and clean hotel Stayed there for a night in December. Hotel is in a small street off Carre Canuda; may need some time to locate it. Room is bright; clean; comfort and modern. 230832,chatnoir28,10/30/2006,Great Hotel My husband and I stayed at this hotel for 4 nights at the end of September. The public areas of the hotel were very clean and bright and check-in was quick and easy.Our room was a double on the third floor and it was a fair size; but a little dark. The air conditioning was fine and room was very quite. The bed was a good size and very comfortable. Although on arrival there was only three pillows; a quick called to reception soon rectified this situation. There was plenty of hanging space and safe was very easy to operate. There was a TV in the room and a mini-bar with room to add your own drinks. The bathroom was internal but still bright and fresh. There were plenty of towels and toiletries provided. The bath was a fair size and the shower had great pressure and plenty of hot water.The breakfast was nice but a little on the pricy side if it is not included in the package price.The location was good for sightseeing. I really enjoyed the Casa Batll贸.We would definitely stay here again. 230832,globetrotter02,09/25/2006,Loved it! balcony 230832,Blackcat2,09/24/2006,Excellent We stayed here for La Merce and found the location to be spot on. Our room was quite small but perfect for our needs with a good hot shower and in room safe. For the price we paid 鈧?7 a night it could not be faulted. My advice would be to book early to get the best rate. 230832,newuser,09/19/2006,Perfect! We ended up staying here for two nights; the first and last nights of our one week trip to spain. Making the reservation online was extremely easy; and luckily they had the dates we wanted. The hotel is a shopping area; there are a lot of nice stores which close around 8ish; so there is 0 noise at all. The room was very clean; and I love the mints and NH shampoo/conditioner...very nice. The hotel is very close to a lot of attractions; and it's so easy to navigate Barcelona anyway using their public transportation. The only bad thing about this hotel is you can't drive your car right up to the door. Being the dumb americans we are; we tried to drive up the pedestrian street...PS...if you do this; you get a LOT of looks from the locals. At any rate; we followed a guide we found online at [---] pretty closely; and used a lot of the reviews here to choose hotels and had an unbelievable time.I ended up proposing to my girlfriend in San Sebastion...it was awesome!!! 230832,Kroma,08/22/2006,The perfect choice NH Duc de al Victoria by night 230832,cocapeddle,08/22/2006,Great hotel in great location For the price and the location; this hotel is great value considering some of the hotels you could end up in near the Ramblas but I would advise booking on the NH Hotels website for a good rate. The room wasn't huge but you had plenty of room; which was my initial worry when I booked as we were staying here for a week. I didn't have a problem with the staff at all; one of the receptionists even booked a restaurant for us one night and the rooms were very clean and well maintained. You can't fault the location either; at the end of the street is one of the main shopping streets in Barcelona. A 2 minute walk in one direction takes you to The Ramblas; in the other direction it takes you to the Cathedral and 5 - 10 minutes walk is the up and coming Born district which has lots of nice boutiques and restaurants too. One of the major finds was the Barcelona guide book supplied in each room of the hotel. We managed to eat VERY well thanks to this book and I would really recommend a glance if only to avoid all the over priced places in The Ramblas. Well worth a try is the restaurant VISIT which is in the Pulitzer hotel c/Bergara just off of Plaza Catalunya - everything about this restaurant was excellent! Also there are a couple of great restaurants along the seafront by Port Olympic such as Shoko Bestial they are only a 5 minute taxi ride (鈧?) from the bottom of The Ramblas.Barcelona is a great city; it was my 3rd visit here and I still love it - don't let talk of pickpockets put you off. That can happen in any city! 230832,Madjock,08/18/2006,Perfect Great hotel; as per other reviews; location is perfect being right off la ramlas and only a couple of mins walk to the nearest underground station.Hotel staff were very friendly; showed us an alternative room when we asked about the small road works outside (we decided to stay put as it didn't effect us due to the weekend). Couple of small issues; safe was locked when we arrived; took a day and three requests to get it opened and the billing on the TV didn't update to show our bill over the four nights.Highly recommended. 230832,DorotaK,08/12/2006,Great location but average hotel We only stayed there for one night so maybe it was not enough to appreciate the hotel; but I really do not understand why it gets such a high rating. That is true that location is great; but there is so many other hotels within the area (Barri Ghotic; La Rambla). We had 2 rooms (6th floor); doubbles; and both were very small with small bathrooms. The decor was very typical to North-American chain hotels like Days Inn or Holidays Inn; so with zero character nor charm; just borring. Also front desk staff was lacking any charm or character; very plain and official. Overall there was nothing wrong with the hotel and I would probably recommend to stay there; but without any huge expectations. 230832,allsaints,08/11/2006,just the job! Just returned from 3 nights in Barcelona. Duc de la Victoria was exactly what we needed. Nice price. Fantastic location. Clean room. Helpful staff. Would definitely recomend. 230832,planetearth,08/05/2006,Great hotel in a great location This is a fantastic hotel in a great location just off the top end of Las Ramblas near to Placa de Catalunya. The minute you walk into the reception area you know you have made the right choice. We would have no hesitation in recommending this hotel to anyone visiting Barcelona. The food in Barcelona is probably the best we have tried; on our far travels throughout Europe. A visit to St Josephs market on Las Ramblas is a must the size of the fish; veg and meat stalls is the largest i have ever seen and would love one like this in Glasgow. We also visited the Nou Camp stadium and to be honest from the outside it looks an ugly building but the football arena itself was magnificent. We als loloved the Gaudi architecture. For some reason we did not use the metro that much but on the occasion we did it was not a good experience far to hot . 230832,BJ144,08/05/2006,Don't stay anywhere else in Barcelona! We stayed at the marvelous NH Duc de la Victoria in Barcelona for a four-day vacation; and I cannot say enough positive things about it. My two main qualifications in chosing a hotel are location and noise level; and it is often difficult to find a quiet hotel near the sights. Duc de la Victoria was an exception-- We were two blocks from Las Ramblas and walking distance to everything we wanted to see plus three metro stations; but the hotel itself was virtually silent. We had no trouble sleeping! The room was small but adequate; with a comfy bed and private bathroom. If I visit Barcelona again in the future; I will only stay at the NH Duc de la Victoria!Helpful hint: Try the Rick Steves guide to Spain Portugal; especially his tours and restaurant recomendations. 230832,jim6irl,07/31/2006,Good location; average but clean rooms I agree with the previous comments is that this hotel is in an excellent location. Only 2 mins away from Las Ramblas and Place de Catelunya but without the noise and crowds. The room was clean but on the smallish side and the service was average. 230832,snoopy79,07/26/2006,Great hotel But be wary of Spanish taxes This was a fantastic hotel with an amazing location. Las Ramblas is literally a 2 minute walk. The parc de catalunya is again 2 minutes away where you will find loads of taxis (the taxis are very reasonable). The rooms are not a bad size; huge bed; desk; tv and a fridge (very handy! Even the mini bar prices were reasonable). The air conditioning was excellent and the bathroom was clean and the free products were excellent. Also; the hotel was either very quiet or the walls very thick - we were quite near the elevators and heard nothing!The staff were very helpful and most of them spoke perfect English (the others were near perfect!). We didn't try out the restaurant but we did notice the room service was quite reasonably priced and served until midnight. Just be wary of two things in Barcelona:1. Impuesto (?) tax. The site we booked our hotel through said 99 euros a night but then this surcharge was added as we checked out. It was only about 7 euros a night but if you aren't prepared then you could be out of pocket - especially on a long stay! 2. People begging for money. Yes you have no doubt been warned about beggars; pick pockets but I haven't heard of the experience we went through. A young man starts walking with you; asking you questions; when you tell him you aren't giving him any money he starts hurling abuse. When he did this I decided to pay further attention to him - just in case he did try to rob us. His teeth were really rotted away and it was only when he began shouting I realised this. Furthermore; he was working with another girl. I feel this is definitely a way to get people to bring out wallets/purses and then rob them; pass it to the girl and escape. When I started shouting back he left - he didn't want any negative attention. My advice is if you feel something rather dodgy is going on shout; scream - make noise - people will notice. They might not do anything but these people do not want their faces recognised so that they can pull another job later.For a great meal - there is a restaurant on Mont Juic that looks out on to the whole of Barcelona - it even has a revolving floor. Outside it says Restaurant - nothing more; but it is absolutely wonderful. Montjuic el xalet - Tel. [--] to book. (its a little pricey but well worth it - prob about 40 euros per person for a 2 course+ drinks)The only other tip for a good meal was Los Caracoles (C. dels Escudellers 14) - which is just off the Ramblas - it has roast chickens in the windows and is absolutely wonderful (they have a framed picture of Robert De Niro eating there so not a bad advert!) 230832,NessW,07/25/2006,Great central hotel Park Gaull - Barcelona Highlight 230832,kbriffa,07/24/2006,Perfectly located This hotel is centrally located just a few block away from Plaza de Catalunya. You can easily get to the hotel from the airport with the Aerobus that stops in Plaza Catalunya (even if you're not using backpacks) and walk from there.The staff need to be a bit more cheerful but are nonetheless helpful. I must say that I was a bit worried at seeing a security gurad patrolling the lobby - if he's there then it means he's been needed - but Barcelona is as safe a city as any other European city. The rooms were contemporary finished and airy and comfortable and had air-conditioning. We didn't bother with breakfast - a cheaper option is Mokka - 5 minutes away on the upper part of the Ramblas.Don't just stick to the Ramblas in Barcelona - try going into the up and coming El Raval district or enjoy some sun and sea in Barceloneta. If your looking for nightlife I recommend the area around Francesc Maria square and La Terrazza in Poble Espanyol. 230832,Mandy645,07/17/2006,A Lovely Hotel I have just returned from a 3 night stay at the hotel and would highly recommend it. I spent quite some time researching peoples views of various hotels to ensure that the location and accommodation would be good. The hotel is centrally located; just a 5 minute walk from La Ramblas. The hotel room was of an adequate size and extremely clean (which I can be quite particular about!). I requested a top floor room so that we would not have to endure lots of noise at night when trying to sleep (didn't have a particularly scenic view from the balcony but not a problem because we were out most of the day). We found the staff to be very helpful and friendly. When we found that the volume on our TV did not work; we reported it to Reception and it was sorted out promptly. Overall; an excellent hotel. 230832,ATripAdvisorMember,07/04/2006,great silence My cousin and I stayed at this hotel in June for several nights. It was clean; comfortable and QUIET. The breakfasts were wonderful: fruit; eggs; meat; cereal; etc and champagne! It is not a place where people fawn over you (which is good in my opinion) and it has a little lobby BUT it is in the gothic quarter and close to las ramblas and away from the noise. Amazingly quiet. Recommend without reservation! 230832,chicagoot,07/04/2006,nice and great location! Much as others have said; this is a nice dependable hotel in a great location. The rooms are relatively large; very clean; well air conditioned (we actually needed blankets at night); and with very comfortable beds. As two females staying here we were quite happy with the location- just a minute or two walk from La Rambla so no winding down dark side streets; but very quiet at night. The front desk staff spoke wonderful English (not necessary; but helpful!) and were very friendly. It's also easily accesible to several Metro stops; including the Placa de Catalunya with several different lines. For walking it was easy to walk to both the ocean and to several of the Gaudi houses. Overall very pleased! 230832,Mash1224,06/24/2006,Dependable hotel This is a good three/four star hotel in a great location. It is clean and functional. It is rather modern. The location is excellent -- being close to old Barcelona area.There are other hotels in the area that offer comparable value. 230832,tmccaleb,06/11/2006,Really Like This Hotel We really do like this hotel. We stayed here for 3 days in May 2005; for 3 days again in May 2006; and for 3 days in June 2006. We wouldn't keep coming back if we didn't love Barcelona and this hotel. The exterior of the building is old; but the interior is all new. We have had 3 different rooms: two were small by American standards but average or better by European standards; each with a queen-sized bed. The third room was large by European standards with 2 twin beds. In each case; the bathrooms were larger than average; and adequate for 2 people to operate in at the same time. The rooms are very nicely appointed: all tile in baths; wood floors and furniture in bedrooms. Beds are very comfortable; I like a very firm bed; my wife likes a soft bed; we sleep on the same bed in this hotel and neither of us complains. The location is exceptional: in the Barri Gotic; 3 blocks to Placa Catalunya; 2 blocks to the Ramblas; on a narrow quiet street. If you have wheeled luggage; you can easily walk from the Aerobus stop at Placa Catalunya to the hotel (5 minutes; maybe). We have only eaten breakfast there once; the buffet was large with lots of variety and very tasty; although perhaps a bit pricey (13 euros per person). We have paid varying rates for different days; but the rates run approximately 125-150 euros per night--not a bargain; but good value for the money. The front desk staff is helpful; housekeeping is excellent. When we return to Barcelona; this will be our first choice among hotels. 230832,jessica1,06/05/2006,good location Taxi from airport 25euro; dropped off at hotel door. Smallish but adequate reception; quick check in. Room fine; nice comfortable beds; clean; modern; good decor; mini bar/fridge; nice bathroom. Resteraunt/bar looked very nice; however we never find time to eat or drink there as we were out and about. The location was super; 1 min from Ramblas; giving us a nice quiet room for sleeping. There is shops; bars dining everywhere. Our hotel road was very pituresque with the old tall buildings with balconies. No complaints at all. Would stay there again. 230832,Gastronauta,04/28/2006,Good 3* hotel - nothing more As already flagged by others; the main plus is the excellent location: close to the Ramblas but far from the noise. Rooms ok and nice bathroom but mine was a bit dark. Smart and relatively new furnishings.Breakfast room: I gave up as it was so crowded but seemed average. Non-existent common areas (cost of location I suppose) and front desk seemed pretty surly to me. Overall; OK hotel but nothing special. Worth it if under 鈧?50 only. 230832,etz5,04/23/2006,Great Location My wife and I stayed here during a recent swing through Barcelona. The location was great; as it was just off La Rambla; (about a block away); and within easy walking distance to all the sights; and the subway. It should be noted; that you'll want to stay OFF La Rambla; because it will be quieter.As far as the room goes; I'd say it was pretty average. Neat; clean; and with no real view.The service was okay. The front desk staff was kind; although they didn't speak English too well; and we didn't speak Spanish too well; so we had problems communicating with them.Overall; a good stay; and for the price; it can't be beat.I would also add; if you are going to Barcelona; and you're English; you'll have a great time at two different restaurants.We loved:El Xampanyet - A Tapas Bar; off the beaten path; which oozes with character. Its not touristy and was full of locals.Tapioles 53 - That's the address! It doesn't have a name; and has no menus. The Australian chef comes by your table and says; here's what I have tonight'; and here's what's fresh. You take your pick of two meals she's prepared. It was a wonderful experience; and great for the price. It was like having dinner at a friend's house; as it's in one of Barcelona's residential districts. I would recommend reservations though; because she only has four tables.Enjoy your trip! 230832,swissclive,04/11/2006,Ok...........but overrated. The Hotel Duc de la Victoria is ok; but one of the top 20 in Barcelona? I don't think so.It really is nothing special. It is convenient for Las Ramblas and the city centre; it's in a quiet location (the surrounding streets are pedestrian only) and it's fairly modern; fairly clean and the rates aren't too bad.We booked for three nights and the first room we were given was small and smelt of smoke (even though we'd requested non smoking). We asked for another room; but the hotel was full and they couldn't provide this until the next day. The second room; when we got it; was worse than the first; so we requested a third! So; having seen a good selection of what was on offer; I think I'm well placed to judge!If the Duc de la Victoria had appeared at number 50 in the Tripadvisor list; I may still have booked it; but my expectations wouldn't have been as high; and I don't think I'd have have been as disappointed!!So my conclusion is this. Overrated. 230832,lh6938,04/09/2006,Classy hotel in fantastic location! Belive the fantastic reviews! I stayed here with two teens in February and we were very impressed. The staff was helpful and curtious; the rooms were clean and lovely; the bathroom was wonderful and the beds very comfortable. We asked for two beds and got two twins pushed together. This was fine for us but I understand this is the norm so if you want to sleep together with out the crack in the middle; be sure you get a real king. We were very pleased with the location - walking distance to everything and great for catching the tourist bus to the sites. Try out the restaurants on the side streets - the ones facing Las Ramblas are more pricey and more touristy. Here's the real story on the taxi coming to the front door - I asked the cab driver before I left from the airport if he would be OK with driving up to the front door and he very graciously said yes so I had no prblem. I would not recommend waiting to find out if your driver says no when he gets to Las Ramblas - it's not a terribly long walk (two long blocks) but something I'd rather not do at night with luggage especially when its not necessary. We had no probelm getting taxis on 3 different occassions to pick us up at the door and drop us off at night when we went to restaurants. I think the warnings helped me to be prepared to head this off so I had no problem and neither should you! I recommend taking the taxi to the airport unless you have very little luggage. The convenience is worth the extra euros and I'm very budget minded.The bagel shop a few doors down is terrific for breakfast but don't miss the market on Saturday like we did. Everyone recommends going there for breakfast and we planned it for Sunday morning and they are closed on Sunday! I would highly recommend this hotel and would stay here again. For a budget priced hotel it was very classy! I went on to Granada and the NH there was lovely as well and a great location but I did not stay there. 230832,conguero,03/22/2006,Convenient; loved this hotel We stayed at this hotel for 4 days in March 2006 and this hotel was such a great deal. It was an in an excellent location very close to the Ramblas and Bari Gotic area and minutes away from the Metro station. The best part of the hotel was being in a very quiet but safe street in a busy area. The only downside was that the staff wasn't very helpful except for the gentleman working in the evenings. 230832,agentbeige,03/21/2006,Great for shopping; eating; and drinking! After spending some European city breaks in some rather small; tatty rooms in the past; this was a refreshing change. The hotel is quite new and has been designed in a contemporary style. The room we stayed in had plenty of storage/hanging space; laminate flooring; a very comfortable bed (without chintzy bedspread); a desk (and a large TV that we didn't use); and a decent size bathroom with shower; bath; toilet; sink and bidet. They provide toothbrushes; combs; razors; shampoo; shower gel and soap from their own range of products which smell of grapefruit! The rooms were clean and tidy and were kept to that standard during our stay.We didn't have much contact with the staff as we didn't eat here at all; but most of them seemed fairly friendly. The woman that checked us in wasn't exactly all smiles; but she wasn't what I would describe as rude either. The hotel is; as other members have mentioned; in an excellent location for traversing the city; but it is also right next to some busy shopping streets; and is joined to other residential/business properties; so don't expect to be in a quiet area if you book this hotel. On the Friday night that we were here; I heard a party going on through the walls (but this city has a busy nightlife so you can't really come here and then complain about noise!). Apart from that; the location is perfect for shopping and eating. There are many restaurants; bars and shops that you will come across if you simply wander around the narrow streets near the hotel; or on La Rambla. However; as with many cities; the busy areas can also be the dirtier parts to the city. The streets in this area are a bit grubbier than the historic parts of the city; so don't be surprised if you see rubbish; dog poo or men weeing in allyways! If you want a more luxury area; you may want to try another part of the city. The Gaudi sights such as Park Guell; Casa Mila and the Sagrada Familia are not within walking distance; but we took a tube to Park Guell which was only a few stops away; and managed to see the other two sights on the way back in the same morning; so nothing is too far away. The tube service offers the equivalent of a London tube one-day travelcard for zone 1; which covers all major sites(and it's cheaper than London).We enjoyed the area near the Picasso museum most of all. The area has cobbled streets and is very well kept. The food we ate in a cafe called 'Origen' served great local cuisine; but many other places looked equally nice. This area was also easy to get to from the hotel. Overall; the hotel was good; and I would definitely recommend it to others. It was most suitable for young people or travellers who wish to be in the busier part of town. It was worth the rates we paid. 230832,jonathan020,03/17/2006,Superb hotel; great location The hotel is located in a very convenient location on a side street off La Rambla and only a 2-3 minute walk from Placa de Catalunya (where the Airport shuttle bus arrives and departs).Our room was well looked after and clean with a nice bathroom and large safe. Complimentary smints on your bedside; chocolates on your pillow and toiletries were all great touches and not what you would expect for a hotel of only 3 stars.At checkout the front desk held our luggage without a problem in a secure room until we were ready to come back and collect ready for our return flight.Did not get a chance to sample the dining but I should imagine it would be up to the same excellent standards experienced throughout the hotel.When I return to Barcelona I shall certainly stay here again. 230832,ATripAdvisorMember,03/02/2006,Faultless We've just returned from a faultless 3 night stay at the NH Duc de la Victoria and were extremely happy with our experience there.The hotel is in a perfect location; about 2 minutes from Las Ramblas in a quiet little street in the Gothic Quarter. We found the area to be safe; friendly and well lit in the evenings; making getting about very easy.The hotel is incredibly clean throughout with a friendly professional staff who responded well to any of our requests.As you walk out of the lift on the guest room floors; you immediately know that the rooms are going to be of good quality. Carpeted hallways and lots of polished wood give a warm feel to the interiors and the guest rooms are equally stylish and welcoming.Polished wooden floors and quality furnishings; beds; pillows and linens as well as beautifully appointed bathrooms feature in the rooms and the toiletries are delicious!We ate at Attic Restaurant on Las Ramblas for two out of our three nights and weren't disappointed. Window tables overlook Las Ramblas an the interior is very modern and stylish. Food was outstanding and served by efficient staff. Book ahead to make sure you get a table as this is a popular place.We had a simple breakfast at the Capri Cafe in the Gothic Quarter every morning and enjoyed the warm friendly atmosphere before travelling around all the major sights on the excellent value Bus Touristic. We also travelled on the Metro underground in the evening to check out the illuminted Sagrada Familia which was well worth the effort - and very safe.Our favourite haunt for after dinner drinks was the Cafe Catalunya in Placa de Catalunya. Great tapas and chocolate cake and very nice staff.From a safety perspective; we have to say we found our whole experience to be problem free. We were mindful of reports on this and other travel websites so simply excercised the same caution one would in any other major city. There was a good police presence in all the major tourist areas and overall we felt very safe during our stay in this fabulous city. We very highly recommend the NH Duc de la Victoria and would definitely stay there again. 230832,DannyBoy123,02/28/2006,An excellent choice hotel This hotel enjoys an excellent location - 150 meters from Las Ramblas and 200 meters from Place Catalunya. It is in a pedestrianised side turning which means that your taxi won't be able to drop you outside the hotel; but if you print ouit a large scale map of the Barri Gothic (Gothic Quarter) from the internet you will easily be able to find the hotel. Our taxi dropped us on Las Ramblas. The hotel itself is above a branch of the Decathlon sports shop. Interestingly; taxis do come all the way to the hotel to collect you.The rooms were clean and very quiet; and like most city centre hotels quite small. Breakfast is not included but the all you can eat buffet from the hotel restaurant costs 13 euros. Hotel staff were extremely friendly and willing to put themselves out to make the stay enjoyable.The restaurant in the evenings was closed; but there are numerous good eating places close by and within a 10 minute walk.When I go back to Barcelona I will definitely stay at the NH Duc de la Victoria 230832,BristolUKGuy,02/16/2006,excellent value for money First time to Barcelona stayed at this hotel Feb 9th - 12th; after reading the reviews and can't say anymore then great location; rooms; and easy get around as the 3 metro stations right around the corner; or the tourist bus. Easy to get to from the airport get on a 'aerobus' for 3.75 (euros) outside the terminal; makes three stops last one being the placa catylunya. Then about 100meter to the hotel instead of paying for a taxi. 230832,TravellingRyders,02/09/2006,Happy New Year Caught short on Las Ramblas 230832,ATripAdvisorMember,02/07/2006,Great location Just back from a weekend at NH Duc de la Victoria. Great hotel; spotlessly clean; modern rooms; ideal location. Highly recommended. 230832,jbsandown,02/01/2006,Most enjoyable Stayed with friends sharing 3 rooms.Found to be jolly good value (like most things in Barcelona -except the rip-off city bus tours!) Unexpectedly beneficial location; just off Las Ramblas -so it's close to the action; yet peaceful. Pleasant ambiance without ostentation. Nice selection of papers in the lobby (The Bride always keeps me waiting) Really good breakfast room. Try a bit of Spanish and the staff fall over to be helpful with information and transportation suggestions. Only slight niggle was that the hotel bar was a little obscure and not a place to watch the world go by.Would definitely return. JB 230832,ATripAdvisorMember,01/22/2006,Great Hotel! We stayed here in October 2005 based on TripAdvisor reviews and were not disappointed! My emails were always answered within 24 hours. The location could not be better; rooms are small but clean. The shower pressure was wonderful which I know sounds like a small thing but means a lot to us. Three things that were inconvenient but would not prevent us from staying there again: no irons; the only English speaking station was CNN and the staff does not take messages for guests (we had friends that tried to reach us while we were out of our room and were told they would just have to call back). Overall; I don't think you could find better hotel for the price and location. We can't wait to go back! Oh; we loved the soaps and shampoos as others have stated :) 230832,ATripAdvisorMember,01/21/2006,Everything was fine! Everything was fine! 230832,ATripAdvisorMember,01/20/2006,well well well! Having booked my first holiday in 6 years to Salou ....and finding it closed over new year period;my partner and I managed to escape on a train to the magical city of Barcelona and with the very efficient help of the tourist office a short walk away from the hotel this wonderfully located oasis was like heaven personified!...Lovely;clean;quality accomodation; at an affordable price.Very comfortable rooms;just loved the quality of the furnishings and decor;in particular the attention to detail such as a personal greeting on the T.V.the audio sound system being included in the bathroom;the card entry system leaving all preset lighting to the same settings as when you left; upon your return and the attention to detail was excellent.Was there a downside?.....The very solid;luxury room doors were very noisy when being closed by early rising guests.Rarely can you find such wonderful surroundings and be so centrally located in the superb Hotel as this is.We shall return to the City soon.....and hopefully to NH Victoria if not fully booked! 230832,ATripAdvisorMember,01/08/2006,Excellent location and value Really nice; clean hotel in a perfect location. Stayed there the week of New Year's with my girlfriend and we both loved it. Staff was friendly enough; and perfectly acceptable by Spanish standards. Stay here; you won't regret it. 230832,Adly2,01/06/2006,great position We have just spent 4 days in barcelona staying at the Duc de la victoria; the hotel itself is great; very clean; quiet and warm! Rooms are small but nice and our bathroom was all marble and immaculate.I will agree with other reviews that the reception staff arent the most 'bubbly' people i have ever met but we didnt find them rude just not overly friendly. The hotel is in what we thought the best position in barcelona and ideal to get to most places within the city and we certainly walked our legs off for those 4 days; sooooo much to see. We followed the advice from another reviewer who had posted exact directions to the hotel after getting the aerobus from the airport. fantastic; THANKYOU; directions led us straight to the hotel! and saved on a cab fare. definately buy tickets and use the Bus turistic; these cost us 21 euros each for two days but were invaluable in getting us all round the city on the different routes. we want to go back already and would definitely stay in the same hotel! 230832,lucyamartin,01/04/2006,ideal spot My friend and I stayed at the NH Duc le la Victoria for 3 nights around Xmas. The hotel was every bit as good as it has been reported on tripadvisor. It was extremely good value; in a terrific location and was clean and attractive. The breakfast buffet was not included but was very good. 230832,ATripAdvisorMember,01/02/2006,Location Location Location View from balcony 230832,elerem2002,01/01/2006,Great hotel We spent three nights at this hotel; and used it as our base to explore Barcelona. The rooms were small but spotless; and very nice; and the staff were very helpful.This is a great hotel. 230832,bigonias,12/30/2005,Great hotel! Spent 2 nights at the Victoria. Room was on top floor; recently renovated; very clean; with minibar and tv and reasonable view of the city. The only downside was that the room was rather small but didn't affect us as we only used it for sleep. The location of this hotel is amazing-very convenient and near all the sites; yet very quiet at least when I visited (and of course December is not the busiest time to visit Barcelona). Front desk spoke English and were helpful everytime we asked something. Overall I would recommend it and definitively stay there again myself. 230832,carrilou,12/28/2005,Off the path Though we only stayed at NH Duc de la Victoria one night. I would definitely stay there again. The rooms were upper scale modern and clean. The staff were friendly and more then willing to assist us. After check out; the hotel offered to hold our bags until our train departed that evening. We were able to sight see the afternoon not worry about our bags. All though this hotel is located in the La Ramble area; it was off the main streets which made it quiet and not as crowded; but close enough which made it easy to walk to local sights; shops and restaurants. 230832,ATripAdvisorMember,12/26/2005,Good hotel This hotel was very comfortable and right in the middle of old Barcelona. Our room was small but nice. The breakfast buffet was overpriced (which seemed to be the case throughout Spain) but excellent. When we checked out they asked if we wanted to pay in US dollars or Euros. The staff was business-like -- not particularly friendly but not surly. Our experience began on a sour note with the taxi driver dropping us on the Rambla and saying he couldn't drive on the street to the hotel. He pointed in the direction of the hotel and we wandered around for at least 15 minutes (with our bags) before stumbling upon the hotel. Later that day we helped a couple who had had the same thing happen. Not the hotel's fault ... but I'm not sure how anyone could preclude this happening to them. The hotel is located on a short narrow street without a lot of foot traffic -- we were a little uncomfortable with being out late at night. I wouldn't recommend this hotel for a woman traveling alone just because of the isolated alley that it's located on. Otherwise; the location was excellent -- close to all of the action but quiet because it wasn't right on the main drags. When we left; the hotel called a taxi that came right up to the door and then had to inch out through the hordes of holiday shoppers! Barcelona is a city I want to return to and I would definitely stay here again. 230832,sarahog,12/26/2005,Great hotel with great location and great price. Stayed at the nh Duc de la Victoria for 4 days (3nights). We found the hotel to be very friendly. They had allocated us a room with 2 single beds and changed it to a double room with no problems. The room was spacious and the bathroom was very clean and smart. The toiletries provided were lovely. There is a safe in the room which is great and also a very useful information book about barcelona. The reception staff were always friendly and helped us find a few places to go. We booked about 1 1/2 months in advance through the hotels website for 70 euros per night plus tax; not including breakfast which is a bargain. You can find lovely places for breakfast nearby so theres not really any need to have breakfast in the hotel for 12 euros. Location is about 2 blocks from La Rambla and you probably won't find another hotel like this; with this location for such a reasonable price. 230832,Nat1,12/24/2005,Wonderful hotel at reasonable price Excellent hotel; reasonably priced. Rooms are modern; clean and spacious. Location is superb - in the heart of Barcelona; but in a quiet street that allows you to get away from the hustle and bustle. Would definately stay here again for leisure; probably not great for business travel. 230832,aine24,12/20/2005,perfect location Great hotel in a perfect location; just off las ramblas. The taxi from the airport took us right to the door of the hotel. Staff were efficient if a little unfriendly. Room wasnt the biggest but perfectly adequate although it was a litte dark. But then again we were hardly ever in the room. Looking forward to staying here again on my next trip. Its a great city 230832,lass,12/14/2005,Festive Barcelona We stayed in Barcelona for two nights and had chosen the hotel because of its central location and were not disappointed. It was ideal for walking around the central sights of Barcelona and of course being December the Christmas lights and decorations were lit and the Christmas markets in full flow! It was very busy at times but also atmospheric.The hotel facilities were very good as described by previous reviewers. One nice touch was that my own room and that of the person I was travelling with appeared to have been personalised i.e. gender appropriate magazines etc. The staff in the restuarant were very pleasant and helpful. It was just a shame that this bonhomie did not extend to those at the reception. Mistakes were made on the bill and the person did not seem too happy to sort it out. This however was only a very minor flaw in what otherwise was a very enjoyable stay. 230832,Pinchy,12/12/2005,Watch your Bag! Just returned from 3 nights at the Victoria hotel; location in the Gothic quarter was excellent; very quiet and pedestrianised. Room very clean and quiet; beds were really comfortable. Didn't try the breakast as we thought the previous reviews weren't too good. Air con wasn't a problem; we just opened the windows.If you turned right out of the hotel; right again; through the arch at the Citidines hotel; you were right on the Ramblas. We walked down to the port; and I'm very careful with my bag; but someone behind me still managed to open 2 zips on my bag! Luckily I heard the noise and turned around; but they thieves ran off; luckily for me I heard them in time. Try the La Fonda restaurant not far from the main square; excellent deal for food; even if you have to queue! 230832,kattinger,12/11/2005,near to ideal We booked mostly based on the reviews here and were not disappointed. There are many strong points and a few weaker ones; which fortunately did not concern us.Yes the taxi driver let us out at the Ramblas because the hotel is in a pedestrian zone and we had to walk some 200m and there are no big signs indicating the hotel. As we had only hand-luggage trolleys for a 4 days stay and a good map this was not a problem.The room was not very big but nicely and efficiently furnished; there is a safety box in the room; there is enough space in the bathroom beside the sink to put two people麓s stuff; courtesy tooth brush; razors etc. If one of us had impaired movebility we might have had problems with stepping into the tub to take a shower though. The room was quiet; no noise from the outside nor from within the hotel.Breakfast is relatively sumptous (lots of choice; cava (= spanish champaign) included); the supposedly hot items are lukewarm at the most though and the coffee was rather unimpressive.Staff was friendly and helpful - when the safety box did not work at first somebody was at our room to fix it within 5 minutes - but also a little bit helpless (e.g. they have never heard of restaurant cinc sentits and I had to direct them to the internet in order to get directions about the location).The location of the hotel simply is exellent; many sights and nice locations within walking distance; taxis and bus touristic-stop available at Placa Catalunya; within 5 minutes walking distance. As a whole; the hotel was near to ideal for a few days stay as a tourist; we paid 430 Euros for a double for three nights; breakfast included and considered it good value. 230832,ATripAdvisorMember,12/06/2005,Great Hotel...Great Location We spent 3 nights at the Duc de La Victoria and would book it again without hesitation. The location was perfect....just a short walk from the airport bus (which saved on taxis); La Ramblas (which I didn't like but still an experience to walk down it); El Cortes Ingles; the Gracia district; cathederal etc. etc.We had a standard room (price wise) but found it perfect size wise and with the added advantage of having a corner room with 2 windows and balconies. The bathroom was very clean and well stocked with toiletries and we found the staff helpful. Our deal didn't include breakfast but instead we eat out each morning in one of the local cafes (or even tapas bars) and found we could dine for about 6 - 8 euros for the 2 of us. Would not hesitate to recommend this hotel to anyone. 230832,ATripAdvisorMember,12/04/2005,Beware of credit card rip-off! I thought this hotel was far too expensive for what was on offer; it's difficult to believe all the hype on this website after staying here for three nights. The room was very small; and it wasn't adequately sound-proofed. It was hot and stuffy with the air-conditioner on - even in December! There was a problem with the sound on the TV; but this was not fixed; despite being reported to the reception. If having to pay an extra 鈧?2.5 for breakfast on top of the 鈧?40 a night room price was bad enough; when you pay your bill with a credit card; they automatically bill it to you in your own currency with a 2.5% mark-up! The receipt even has the nerve to state that you have been given the choice of currencies; the conversion rate and final amount; when in fact the receptionists do no such thing! I moved over to the Barcel贸 Hotel Sants for 鈧?00 a night and much preferred the stay there. 230832,ATripAdvisorMember,11/30/2005,Perfect Location/Great Hotel I would not hesitate in recommending this hotel.The location is fantastic;2 minutes walk from the Las Ramblas;10 minutes to Placa de Catalunya. The hotel is clean; modern and i found the staff to be helpful and speaking excellent English.The breakfast buffet is superb; serving up to 12pm at the weekend; enough to set you up for the whole day. To be honest it is not a luxurious hotel;but an excellent 3 star as it claims to be;and I managed to find a good rate including breakfast at go2spain.If you want to spend the whole time in your room at the hotel; why go to an amazing city like Barcelona? 230832,Traveler227,11/29/2005,Great Hotel and Location This hotel is a great choice based on location and cost. It's right in the Gothic Quarter and near Las Ramblas. The airport shuttle was really convenient and dropped you off a 5 minute walk from the hotel. Our room was extremely clean and the area appeared very safe; even late at night. It's definitely a great choice if you want to stay in the heart of Barcelona. 230832,ECTraveller,11/29/2005,Room okay for right price; rude staff I reserved for 5 nights via the NH site after reading the many positive reviews here. When booking the room the terms and conditions stated that the rate included breakfast. Upon checking in I asked for confirmation of the rate and the inclusion of breakfast. I was very abruptly told that breakfast was not included. It was not a big deal as I thought that I would ask again when the day staff was manning the front desk. I asked the following day if they would please check their records and was very rudely told that breakfast was not included. I wish to stress that I was not asking them to give me anything; only to verify the reservation terms. I was scolded as if I were trying to steal from them. The room was okay; the bathroom clean; the carpet needed replacing; and the heat in the room was a bit stifling even in November. I would stay here again only if the rate offered were heavily discounted. In all of our many; many trips to Europe I've never been treated as rudely as at the front desk of the NH Hotel Duc de la Victoria. If you don't need to deal with the front desk; the rest of the staff were quite pleasant. Barcelona is a lovely and fascinating city; stay elsewhere when you visit it. 230832,titchy1,11/28/2005,Rather overrated We chose this hotel for a seven-night stay based on the gushing reviews here. Cheap it most certainly wasn't - 拢668.25 from Last minute booked over six weeks in advance is hardly a steal. True; the hotel is central; and you don't have to walk more than five minutes from Ramblas; but there are loads of hotels similarly situated. There was no problem with our booking and we were given a quiet; small room facing an inner courtyard. No revelry from the streets then; but the door is poorly insulated - you can hear everyone staggering back and fumbling for their key card after their festivities end at 3 a.m. The breakfast buffet IS sumptuous; but very expensive at 鈧?5 on top of the room. The room is well cleaned; and the bathroom immaculate. The staff are courteous and friendly; although they barely speak English. WLAN Internet access is another extra at 鈧? an hour or 鈧?4 a day. I think the hotel was fine; but not the amazing bargain everyone seems to go on about. 230832,alimac23,11/16/2005,Great location Had a great 4 day stay here. The hotel has an excelllent location; 2 mins walk from the cathedral; Plaza Catalunya (grat for bus tours and transport to and from airport) and Las Ramblas. It is on a quiet side street but is so close to the busier streets around that this is not a problem.The room was clean and the complimentary toiletries a great touch. My only complaint was that the room was too hot and the air conditioning didn't work very well. 230832,Littlecat2,11/12/2005,Perfect choice As another reviewer has advised - stop looking and book this hotel now. We stayed here for three nights in early October; and couldn't find fault with it. The room was great - very quiet with dark curtains - with a fantastic; large bathroom. The location was perfect - in a quiet pedestrianised street but near to everything we wanted. Pleasant staff; a safe in the room; very nice breakfast if you want to pay for it; easy to leave luggage after checking out etc... I won't bother looking at any other hotels when I visit Barcelona again. 230832,RobMcFad,11/10/2005,Wonderful Hotel I booked three twin rooms in this hotel for an early work Christmas trip and couldn't have been happier. The rooms were clean and well decorated and come with toothbrush and tooth paste as well as a shaving kit. Breakfast was excellent with a wonderful choice to suit all tastes; there was even champagne if you like to start your day with a bucks fizz. When it comes to location you couldn't hope for a better spot. Less than a two minute stroll off La Rambla and you're there and yet when the time comes to retire for the night all is peacefull outside so don't worry about the noise.To sum up I could't recommend this hotel highly enough; its great value for money. 230832,life43,11/08/2005,Excellent NH Duc de la Victoria I spent 4 days in October with my daughter in this nice hotel and if we return to Barcelona surely choose it again. We loved the Barrio Gotic; where the hotel is. It has everything: nice boutiques; Internet; groceries; restaurants; etc. El Corte Ingl茅s (first apartment store in Spain)is a few blocks from the hotel; in front of Plaza Catalunya; where there is a turistic bus stop too. One block from there is a metro. Two blocks away from the hotel are Las Ramblas; a quite funny avenue. The room was nice and clean; the beds very good and a great detail: a tray with a water boiler; two cups; tea and coffee. It overlooked the street but was very silent. The room isn麓t huge but it was standard. I guess superior are bigger. Nevertheless; it was confortable. The bathroom was spotless and very luminous; with a good variety of amenities.The breakfast was not included in the price but we prefered to pay for it because it was great. I do recommend NH Duc de la Victoria! 230832,klotezooi,11/05/2005,Good hotel with an excellent location Stayed 4 days/3 nights; The location of the hotel is excellent as read before. In the centre but without the noise of the centre and the terrible Ramblas with its homeless; gypsies and pickpockets.Room is oke and looks good. Not that big but big enough. No carpet so it looks cleaner than it is..The maid had 3 offdays or she just don't clean to well; because for 3 days there was a cap of a bottle in a corner on the floor that wasn't cleaned up...Breakfast was good. Plenty of choice and from 7 till 11 am. Overall a good hotel on an excellent location.Thumbs up !! 230832,Dedris,11/02/2005,Great location; in a great city My wife and I have just returned from a week holiday in Spain. We sent three nights at the NH Duc de la Victoria; before flying to Lugo in Northern Spain. The hotel is conveniently located; in the heart of the Bari Gotic. Even though the hotel in surrounded by busy pedestrian ways; the hotel location and the rooms afford a quiet and comfortable stay.NH Duc de la Victoria; is part of a large chain of Spanish hotels. The room was well appointed; clean and comfortable. The view from the bedroom into the courtyard was not worth drawing the curtains. The charge of 12 euro for breakfast encourages us to walk the five minutes to the Plaza Catalunya; where there are several cafes; all give relaxed and pleasant service. Sit and eat a croissants whilst watching the locals hurry about their daily business.Even though we arrived late in the evening; the staff were efficient and business like. The staff spoke excellent English; so I did not have to speak my very poor Spanish.Barcelona is a vibrant and beautiful city. The tourist busses are worth the cost. A two day pass is marginally more expensive than a one day; and is necessary if you want to see all of the city in a few days. 230832,ATripAdvisorMember,11/02/2005,We loved the Duc de la Victoria! After checking the reviews for this hotel; we stayed at the Duc de la Victoria for two nights before embarking on a transatlantic cruise on Oct. 14. The location; service and room could not have been better for a short stay in Barcelona. We had a corner room which overlooked the courtyard. Not a great view but extremely quiet and great for sleeping and recuperating from the jet lag after a transatlantic flight. The hotel's location made it easy to get to the Placa Catalunya for the Bus Turistic and El Corte Ingles and to Las Ramblas for dining. We enjoyed breakfast at the Bagel Shop just around the corner from the hotel and dinners at FresCo; on Carrer del Carme and la Gardunya behind La Boqueria market (be sure to ask for their daily special menu).BEWARE: If you are taking a taxi from the airport; many drivers do not know how to get to the hotel! Our taxi dropped us about 50 m from the hotel but the driver helped carry our luggage right up to the hotel entrance. Our travelling companions were left on las Ramblas a few blocks from the hotel and had to find their own way to the hotel. The ended up getting lost and had to ask for directions several times!Overall; a great hotel in a great location! 230832,pamtutor,10/25/2005,excellent location Just returned from a long weekend to Barcelona and stayed at the Duc De La Victoria. We used the Aerobus from the Airport to the Placa Catalunya and a short walk took us to the hotel. I had booked 2 rooms one for myself and hubby and one for our friends (hubby and wife). We were upgraded to a superior room which turned out to be slightly bigger than our friends; with 2 balconies and tea and coffee making facilities. We were surprised at how quiet the rooms were and yet so near to La Ramblas. When booking the hotel I had emailed ahead that we were celebrating our 25 wedding anniversary. The hotel kindly supplied both rooms with a lovely plate of fresh fruit and a bottle of wine. As mentioned in other reviews; lovely toiletries provided in the room; together with bathrobes and slippers. There was a mini bar but we did not use it. We had not booked breakfast at the hotel so cannot comment on this. Overall; I would recommend this hotel for its comfort; location and good size rooms. 230832,Bollinge,10/23/2005,OK; handy location No porterage service; so if you are not travelling light; you might have a problem.It is situated in a back street in a pedestrian area just off the Ramblas; so don't expect any nice views from the windows.Rooms are fine with nice bathroms and plenty of amenities. Staff are friendly.Breakfast buffet is good; but cheap orange nectar is served rather than orange juice. There is red wine on the buffet; if you fancy that at eight in the morning! 230832,ATripAdvisorMember,10/22/2005,Excellent Location; Nice enough rooms This was an excellent hotel choice in Barcelona for my wife and I. The room was small; but clean and quiet. Soap; shampoo; razor; toothbrush; shower gel; comb and other amenities were provided. The breakfast was excellent with very many hot and cold options. What really stood out; though; was the location in the old town and the ease of getting to the hotel from the airport bus stop at Placa Catalunya. Would definitely stay again. 230832,WhiteKnight64,10/16/2005,Great Hotel Stayed for four nights; Mon-Fri on BB basis. We were a party of four and were allocated adjacent very clean; spacious and quiet rooms on 5th floor. Air con worked well and great supply of toiletries in bathroom; including combs; daily razor shaving cream. Very good buffet breakfast; fantastic choice- cold meats; cheese; fresh fruit; juices; melon; hot English (but usually only warm; scrambled egg; sausages; tomato; mushrooms). Also yogurt; soya milk cartons; bread rolls;selection of very fresh pastries; and more. Even a small choice of items that could be freshly cooked for you such as poached eggs.There was a problem on the last morning when tea/coffee was only available in large flasks on a self service basis instead of the usual system of ordering your choice from a waiter; and some food had run out. Despite this the hotel still gets an excellant rating from us due to its good position; helpful staff; cleanliness and reasonable price- 81 euros per night including flights from London Luton. We used the bus to get from/to the airport. Cost was 3.60 euros each and the stop in Catalunya Square was only a short walk down La Rambla then a block or so to the left. Really enjoyed our stay. 230832,cath61,10/13/2005,Location;location; location Just returned from a 3 night stay at NH Duc. Very comfortable; clean hotel; brilliantly located to the Ramblas; Plaza Catalunya; Barri Gotic. Quiet location; but near all transport routes. Breakfast was included in our deal and there was a good choice of cold and hot dishes. Plenty of eating places around hotel so did not eat in the restaurant. So much to do and see-great city!!!! Did not have to deal with the reception staff ( sign of a good holiday); except to ask them to look after our luggage on day of departure. 230832,coolinarrig,10/11/2005,Fantastic city hotel; perfect location! I chose this hotel based on the reviews already given by previous writers to this site. And I was not disappointed! It was perfect...Booked the hotel and when we arrived (my husband; myself and my dughter) were put into a room with only one bed (extremely large I might add but still only one). I went down stairs to explain and was immediately given an alternative room; much nicer than the original.The food is lovely there; we had our breakfast each of the 3 mornings; but didn't eat there for dinner; too much on offer elsewhere!The location is ideal; you could not ask for better in the centre of Barcelona. The city is magnificent and on the first day we did the tour; it was worth every penny.The taxi only cost 鈧?9 from the airport for the 3 of us; we went back with another coule staying at the hotel and for the five of us; cost only 鈧?0. I know the train system can do equally a good job but we came across two different couples who had their wallets stolen; so we decided to go the safer option.Everyone seems to mention the Bagel shop; would have loved to try it but it was always full; I suppose that's a good sign! 230832,ATripAdvisorMember,10/11/2005,PERFECT Location! This hotel is THE PERFECT place to stay for a visit to Barcelona. Just a block or so off the Ramblas. It's on one of the small streets in the old Gothic part of town. The hotel area is quiet; but very easy direct access to all of the energy of Barcelona. We took the airport train to Placa de Catalunya. This worked out well; but on hindsight; the Airport Bus may have been easier. The Placa de Catalunya metro station is very large and a little confusing to determine which exit to take up to street level. We took one wrong turn until we determined we were heading in the wrong direction; and then simply had to turn around and head back in the right direction. The hotel is about a 5 to 10 minute walk from this area. We had decided to not take the bus in order to avoid any rush hour traffic. If you're not arriving at rush hour time; the bus would be easier. The rooms were clean and well furnished. The staff answered our questions and helped us to get a taxi to the port. Taxis CAN come directly to the hotel door. The staff would not give us an estimate on the taxi ride to the cruise ship terminal; and we forgot to ask the driver up front for a price. (many of the taxis actually have meters now; but this one did not)... so we ended up getting screwed with a 25 euro cab fare for a 2 kilometer ride.We loved Barcelona and the Duc de la Victoria was a perfect location within the Barri Gothic and Ramblas area. 230832,UKNato,10/06/2005,Excellent Choice! My wife and I stayed here during Barcelona's La Merc猫 festival in late September; an annual festival attracting thousands (more) visitors to this fantastic city. The location of this hotel is superb; close (but also far enough) from La Rambla; and well situated an easy stroll south from Placa de Catalunya.The real positive of this hotel is that the location avoids much of the busy pedestrian traffic and associated noise (no vehicle traffic either) common to many parts of Barcelona. This is important if you want/need some shut eye!The hotel rooms are well appointed with modern furnishings; adequate size and in our view good value at approx. 拢85.00 per night (no b/fast). We had no reason to contact the hotel staff other than check-in and out which is usually a good sign. Having said that our check-out staff member couldn't manage a smile buy hey; working on a festival weekend would make me a bit surly!This 3* Hotel does the simple things well; and puts many higher rated (4 5*) hotels to shame. Stay here. 230832,ATripAdvisorMember,10/02/2005,Other reviewers can't be wrong If you are still hesitating on which hotel to choose in Barcelona. Stop and book this hotel. We arrived last wednesday in the afternoon. We took the Airbus from the airport (3;6 euro/person one way) which took 3/4h to Placa de Catalunya. From there its just a 10 minute stroll. As people arrive throughout the day check-in is swiftly. We got room 116 right next to the restaurant/breakfast-room. As we booked a 'quite room' I returned to the desk. There was no discussion at all; they rebooked me immediatly to room 501. This room was ok: spacious and clean. We do regret struggling with the airconditioning. 2 of our 3 nights it did not do its thing at night (the room kept warming instead of cooling of). After two remarks (each morning) to the desk it got fixed. It's true that they are just doing their job; but for me that's ok.The location can't hardly be beaten. Right in the centre off where you want to be: close to sights shopping. And all this in a quite sidestreet! A real plus.We loved on day one: The Ramblas and the fish-restaurants of Barcelonetta. On day two: the guided tour to Barri Gotic and the shopping line (notably shopping centre L'Illa Diagonal). On day three: the Bus Turistic (we stopped at Segrada Familia; Parc Guell; FC Barcelona)and a part of La Routa Modernista on foot (with a visit to La Padrera; with fine audio tour). On day four: la Boqueria and the Bus Turistic (we stopped at Fundacio Joan Miro; don't take the dull audio tour).We loved eating at Taxidermista; Placa Reial. You'll see the long line at Les Quinze Nits (which we visited a day after and does a better prize than quality; we had bad wine). We would have liked the tapas of Cal Pep if not it was packed with people every time we passed. This gives us an opportunity to return.In short Barcelona is top and this hotel is gonna make it supertop! Have a nice trip! 230832,ATripAdvisorMember,10/02/2005,Great Place to Stay. On our way back from a cruise; we stayed a few nights at this hotel. It was in a great location and within walking distance of where our cruise sponsored bus tour dropped us off. The shopping is unbelievable. The bagel shop was a favorite and the food market something to behold off of Ramblas. 230832,LGDP,09/29/2005,Great hotel! Fantastic hotel. Lovely modern room; which was spacious. Very central location; but also quiet. Very comfortable bed and dark curtains. 230832,Ilovehols,09/22/2005,Stop searching and book it! If you want somewhere central; quiet; clean; brill value and safe then look no further. We paid about 70ish Euros I think for a double room because they had a deal on in August. We asked for a high floor and got it. It had a lovely little varanda which we stood out on and sipped our Cava (dead cheap from a little shop right by hotel). Bathroom was big and had lovely toilettries. Room clean; room service efficient and never heard any noise. Reception staff dead helpful when asked; pointing out places on maps and ordering taxis etc. No problems at all. Would stay again at drop of a hat. 230832,JoKnits,09/20/2005,Great hotel; perfect location; nice and quiet I stayed at this hotel for a conference. I read the reviews in advance and the hotel was as the positive reviews indicated. My room was very quiet; and the hotel in general is on a quiet side-street. The only drawback of the location is as a single female traveler one of the blocks was perhaps a little too quiet to walk down alone late at night. But the other pathway to the hotel was well-lit and traveled enough to feel safe.The location is unbelievably good. It's just off the main Placa Catalunya (sp?); so I took the airport bus as was suggested by previous reviewers. It would be a bit hard for a taxi to find it. The hotel is a stone's throw from all the sights of the Gothic Quarter and quick walk into the neighborhood with the Gaudi sights. However; it's not a noisy location; as my colleagues who stayed on Las Ramblas complained about their locations! The service was fine; and the room was in good condition (although small for U.S. standards - typical for Europe). The price was fabulous for such a good-quality room and good location. Colleagues spent much more for poorer quality rooms and more distant locations.I would stay there again; most definitely. 230832,Tammy72,09/20/2005,Perfect for a weekend break As Europeans ourselves I guess we're a little more used to the perceived rudeness of our mainland continental friends (I'll excuse us Brits on this occasion!). However; I cannot fault the staff at this hotel - they were helpful; friendly without being intrusive and very professional. The hotel itself was ideal - its location being the highlight. This made it very good value and the perfect place from which to explore this city. Walking is the way to see Barcelona so my real advice is; leave your suitcases behind; put on your comfortable shoes; and wander about as much as you can. One tip - to avoid looking too much like a tourist pop into one of the Caixa (banks) you'll find on almost every corner in order to look at your map then walk around with the confidence of a local! 230832,DCTraveler,09/15/2005,Perfect choice The hotel was great. A large clean bathroom. They provide lots of toiletries-- toothbrush; razor; lotion; shampoo; shower gel; comb We had a nice little balcony. Walking distance to everything. I would have preferred a real king bed than two doubles pushed together. Though; I would recommend this hotel to others. 230832,Sonerila,09/10/2005,Great little place; just don't have thin skin I stayed here with my son for two nights before we left for a 12 night Med. cruise. We took the airport shuttle to a drop off point near the hotel; but carrying 7 suitcases; we looked desperately for a cab to take us the rest of the way; even if it were for just a few blocks. This was my first experience in Europe at which time I quickly realized our culture in the U.S. is completely different. We heard 3 responses to our plea for a cab; one telling us the hotel was in the opposite direction it actually was in; another telling us it was that way giving ambiguous directions and two more cabbies who said vehicles were not allowed on the street and that we needed to walk. After about an hour of total frustration; exhausted from the 11 hr flight; jet lag; and toting our heavy luggage around in heat and humidity we weren't used to; I sat on our luggage in the plaza and almost started to cry while my son took directions from people and walked around in circles only to return to me shaking his head. Each person we talked to pointed in a different direction to our hotel. Finally; I found one lovely woman who drew me a map with street names and arrows. We followed the map and found we were actually only 5 min. away the entire time; but the Gothic Quarter is a maze of narrow cobblestone alleyways that don't seem to go in any logical pattern. When we finally collapsed into the hotel lobby; I told the desk clerk how difficult it had been for us to find it and how happy we were to finally arrive. She asked for my booking info and proceeded to; very efficiently; book me into our room. No comments whatsoever about my dilemma. Very professional; that was all and no help getting the luggage to our room. This was the way we were treated by all staff there. The hotel was lovely; the breakfast buffet was one of the best I've ever had; but the staff were cold and distant. I realize this is their culture and that Spaniards aren鈥檛 the Hey; how ya doin'? type; no; Have a nice day; here. In fact; that was the way it was all over Europe. Very to the point; very professional; but if you were to drop dead; they'd sweep you aside to make space for the next person. I found this attitude; along with being ripped off by high-priced merchants; (10.00 Euro for a glass of ice tea; 17.50 for a cappuccino which included a sitting fee; 154.00 for a water taxi to the airport in Venice) and cabbies enough to end my fascination with Europe. As far as the hotel; though; if I were ever to go back to Barcelona; which I really did find fascinating and the women beautiful; I would definitely stay at this hotel. The room safe wasn't working when we arrived and they repaired it within a few hours. We needed to store our luggage after checkout and before the ship arrived and there was absolutely no question that they would keep it in their safe. They treated us very well; the hotel room was beautiful and fabulously clean. The buffet was amazing. I will pass on their name and recommend them to anyone. Just beware; you can get very lost if you don't know your way around. Also note: taxi's are allowed onto the streets to deliver you to your hotel; I just think there isn't enough money in it for them because it's a short distance. Also note that if you're from the states; the hotel staff are going to seem unfriendly to the point of rudeness; but I think that is just their way. That attitude continued all throughout Europe.I would have given this hotel 5 stars; but it was relatively expensive and the buffet was not included in the price; that was an additional 12.50 euros pp; I think. 230832,ATripAdvisorMember,09/07/2005,Stay here This is a great hotel in a fantastic location in the Gothic Quarter on a quiet street. I've visited Barcelona and number of times and stayed in different hotels and this was by far the best (and good value for money). Our room was beautifully decorated; immaculately clean and had a huge bathroom complete with every kind of complimentary toiletry. I'll be back again next year. 230832,logonmar,09/06/2005,Delighted with Hotel Having chosen this hotel based on previous reviews its now my turn to comment.In a nutshell we were very pleased. Location is tremendous as it is less than a 5 minute walk to the main tourist action in Barcelona (Las Ramblas).Hotel was quiet; rooms clean; air conditioning etc.When we arrived (and throughout our stay) we found the staff to be very helpful and encountered none of the negative aspects (rude staff etc) referred to by other reviewers. We were asked if we wanted a twin or a room with a double bed. The room we got was quite small and there was no view from the window but hadn't expected one. Intention was to use our room as a base of operations and this it fulfilled extremely well.Would definitely stay there again next time we visit Barcelona and am happy to recommend it to others 230832,ATripAdvisorMember,09/06/2005,Excellent Location Clean Hotel and pleasant staff We stayed 3 nights. Very clean hotel; pleasant staff and a wonderful location just off the Ramblas. Would recommend this hotel and would use again when visiting Barcelona 230832,ATripAdvisorMember,09/02/2005,Perfect Brilliant location; good price; very clean. Nice clean unfussy rooms.No frills or extravagances but a great base to explore Barcelona.We had breakfast there; very nice. Perhaps if I went again I would wander into any of the nearby bars or cafes for breakfast at much less cost - but a fine spread of food at the hotel.Didn't eat here in the evening - go out; you're in Barcelona! 230832,waggy,08/24/2005,Excellent Hotel Lovely hotel;quiet location just off la Ramblas.Efficient and friendly staff.Spotlessly clean.Watch out for the pickpockets; and gypsies carrying babies !They will put a newspaper on the table and pick up anything under it !!! Dont get caught on the pea under the cup trick ! Its a big scam by an organised gang.The only winners are part of the gang themselves !! 230832,EmilyNYC,08/13/2005,LOVED our stay at NH Duc Barcelona LOVED our stay here at the NH Duc Barcelona. We stayed in comparable hotels (not NH) in Madrid; Bordeaux; and Toulouse; and this was our absolute favorite. Beautiful hardwood floors; spacious rooms; courteous staff (all of whom spoke excellent English). The bathrooms were huge and very nice--Grohe showers with tremendous water pressure. Everything was absolutely spotless. The window was average-sized; we faced inward; so the view wasn't anything special; but things were generally very quiet. Location was amazing--just off the Rambla and a few minutes to a subway stop. There were also great shops all around.The only negatives: Internet access wasn't free (we brought our laptop; but for wireless access; you had to pay 6 euros an hour or 12 euros for a day); and then there was the twin beds theme that seems to prevail in Spain: instead of a full or queen or king sized bed; we got two twins pushed together. Since they were on rollers or something; they moved around quite a bit; so we ended up sleeping just on one of the twin beds. If they could fix this situation; this hotel would be near-perfect.We got a pot of coffee and a pot of milk from the restaurant that we brought up to our room for 1;80 euro each morning--a little thing; but something we very much appreciated because we drank a lot of coffee on our trip and felt we always paid too much. . . .We will definitely stay here again on our next trip to Barcelona; especially if we can get the same rate of 70;09 euro per night. This room would easily go for well over $200 (probably $250) in New York! 230832,ATripAdvisorMember,08/01/2005,Great Hotel for Exploring Barcelona !! Stayed at the hotel for 4 nights in July. On arrival at the airport; caught the A1 Aerobus from outside the terminal for a 40 mins journey to Placa De Catalunya. Price 3.60 euros each; and stops outside the department store El Cortes Ingles. Can be a bit of a scramble to board the bus with cases; bags; etc; but they come along so frequently its not a problem if the first couple are full. The hotel is just a 5-7 minute walk walk from the bus stop and is ideally situated for exploring Barcelona. It is set just off Les Rambles so as to be very quiet at night; yet close to everything that Barcelona has to offer. Good buffet breakfast with choice of tea/coffee; fruit juices; cereals; pastries; meat; cheese; etc. Didn't have much need to deal with reception staff but found them to be polite and efficient on arrival and upon checking out. Room was clean tidy as was the bathroom. Towels changed daily lots of bathroom toiletries. Tea coffee making facility would have been nice and only one english speaking channel on the tv. Bought a two day pass for the bus turistic (17 euros each for 1 day; or 21 euros each for two days - must be conscecutive days). Children aged 4-12 charged 10 Euros 13 Euros respectively; under 4 are free. Once bought; you can get on off the bus as many times as you like within the day; or two days. Its a great way to see everything that Barcelona has to offer. Two routes operate North (red) and South (blue) with a couple of transfer points from one route to the other along the way. The tour of barcelona Football club is a must for any football fan (red route) and you can get some great views of the city of Barcelona from the MNAC - Museu Nacional d'Art de Catalunya (blue route). You can buy tickets at the respective bus stops and although there may be lots of people queuing; its very well organised and the buses are very frequent. Its great to walk up down Les Rambles - lots of human statues; artists; bird sellers; flower stalls; restaurants. Better still; visit the Attic restaurant for dinner (120 Les Rambles). Arrive early 6.45pm - 7.15pm and have a window seat overlooking Les Rambles and watch the world go by. If you prefer eating later would advise booking. Food is very good extremely well presented; although don't expect it to be piled up on your plate. Cost approx 16 Euros per person for a main meal dessert. If you like Italian; try Gino's which is situated at the port end of the Les Rambles; behind the shopping centre. If you want beefburgers there's always the Hard Rock Cafe on the Main Placa de Catalunya. Would definitely stay again !! 230832,EpicuriousTravelers,07/28/2005,Will stay here again! I stayed here for 4 nights last week and really enjoyed it. The location is perfect - walking distance to all the neighborhoods you want to visit and it is very clean with large rooms and bathrooms; especially for Europe.I am a pretty jaded traveller and found the hotel refreshing; reasonably priced and very clean. I will definitely stay here again and have already recommended it to family and friends. 230832,ATripAdvisorMember,07/23/2005,Great stay and good location I stayed here with my family for 2 nights. The location is great and near so many stores; restaurants; attractions. The one drawback is that is is off the main strip in a shady street; so please don't walk alone at night. Other than that during the day it is great. The rooms were small; but expected; we had a nice balcony looking over the street; so that was an added bonus. The rooms were clean and so was the bathroom. They give nice toiletries; shampoo; conditioner; lotion; toothbrush; shaver; comb; soap; so you don't have to worry about bringing your own.The front desk was helpful; but sometimes they seemed to get annoyed that we were tourists. I would definitely stay here again; I think that it was worth it and so close to everything. 230832,Phantomjww,07/22/2005,Great Location We stayed at the hotel for 2 nights prior to a cruise and returned for 3 nights after. They hotel is about a 5-10 minute walk to Plaza Cataluna; 4 minutes to La Ramblas; 5 minutes from the Cathedrel. So; its a great location. Our first 2 nights we had a nice sized room; large bed; sitting area. On our return; the room was 1/2 the size; 2 twins pushed together and no view at all. Funny; the price was the same per night? Never figured that one out. When we asked they said a room similiar to our first visit was not available.Like previous writers; we noticed an attitude at the front desk. I don't want to say they were rude; and we are not picky Americans; (we travel a lot). It was just that they were not too interested in advice; or even trying very hard with the language barriers. In fact; I speak a little spanish; they spoke a little english; but were not very interested in trying to communicate. Its a small boutique hotel with a very small lobby with a sitting area area; front desk and 3 small elevators. It might be me; but usually on our travels; when you enter a small space and return at the end of the day you are usually welcomed with a hello; or hola or something. Here they often did not even look up or come out of the back room.Would I stay there again. YES! Do I think its a great location; Absolutely! Do I think it could be a better hotel with a little customer service; TOTALLY! When you think about it and read the other reviews; customer service should not be the primary complaint of a hotel guests. If they have location; price; convienience and other essentials; management should insure that customer service is taken care of too. 230832,edinburghers,07/13/2005,nice rooms; value for money but front office unhelpful nice rooms with good furnishing; good value for money. comfortable; modern and clean. then again I guess you pay for what you get; no business centre; told to go internet cafe...well one usually wouldn't need the computer on a holiday but then again.Front desk staff rude and most unhelpful; reluctant to help with directions; ferry tickets etc.then again if you want to pay the min for a nice; comfy room and don't expect 5 star service it is fine. 230832,ava,07/10/2005,Decent Hotel but rude front desk Spent first two nights of a longer trip here. Rooms themselves are fine. First assigned to room with a view of airshaft but when we asked for a move they did move us to an exterior room. (Why not start off that way to begin with?) Buffet breakfasts great; especially if you are American. Overall would give this hotel much higher rating except for deplorable front desk staff. Always in the back room chatting. Gal at front ignored us when we first arrived. Just kept chatting on phone with her friend...at length. During our stay the range of attitudes of staff here swung from indifference to insolence. Also cab driver insisted he could not drive on the street here (This was not true.) and dropped us off a few blocks away. Location is excelllent however for walking and being near the Gothic Qtr. and Ramblas. For the price I would NOT stay again just because of front desk. 230832,ATripAdvisorMember,07/06/2005,Best Hotel in Barcelona The Front of NH Duc de la Victoria 230832,ATripAdvisorMember,07/04/2005,NH Duc de la Victoria-just ok Stayed here with my partner last year. The hotel is professionally managed but not that great.Nothing major; the room we had was expensive; small and very dark as it faced into a courtyard; (this could have been okay-but the court yard was very boring-no plants or attempts at dinng anytrhing with it). the light had to be on at all times; the bedding was only changed every two days.The hotel is okay; quite clean; and the staff are pleasent; but not really what one would expect from a four star hotel that charged so much. 230832,alannjune,06/22/2005,Brilliant location and not too expensive My wife and I where staying in Santa Susanna; further along the coast. We wanted to have a couple of days in Barcelona to do the open deck bus tours and the Ramblas. With the help of the Aquamarina Hotel reception staff; we booked the NH Duc de la Victoria.It took us about an hour by train to get to Barcelona; Placa de Catalunya station. Unlike the person that was ripped off by one taxi driver; we went for a taxi because it was raining but the guy in the taxi gave us directions and said just to walk it; it would only take 5 minutes. He was right; so they're not all bad guys.The Hotel and staff were first class; the location could not be better. On our second day; although checked out; the staff kept our luggage until approx 20.00hrs when we were organising to go back to Santa Susanna.Again; because we knew our way about a bit (almost natives by now) we walked to the train station in approx 5 minutes.NH Duc de la Victoria...Brilliant. Barcelona...Fantastic.We will return! 230832,jsuspect,06/07/2005,Great Location We stayed at the NH for three nights. After we checked in; my girlfriend and I noticed that we had 2 single beds; so she checked with the clerk and we were upgraded (along with a wink from the clerk) to the top floor; with a balcony with views of the Cathedral and Montjuic. Definately great service!I agree with another reviewer about the taxis taking advantage of tourists. We were a bit tired getting into Barcelona and did not realize how close the hotel was to Placa Catalyuna; so we grabbed a taxi that took us for a 10 euro circular ride and then dropped us off and pointed out how to walk to the hotel!Unless you have a lot of luggage; it's very easy to get around Barcelona by walking and taking the metro.I also recommend Set De Born for great Catalan Castillan tapas (try the combination meat and cheese plates!); and Origins...both of these are in the Born and about a 15 walk from the hotel.Wish we had more time...3 days is not enough...5 would be about right. 230832,ATripAdvisorMember,06/02/2005,Great Value Just spent 3 nights at the NH Duc de la Victoria with my husband and 12 year old niece and was very pleased. Great location and QUIET. Room was very nicely appointed; the bathroom ammenities were very nice (my niece really liked the shower gel) and the towels were great! The room was a bit small for 3 - but manageable. We paid 114EU and went to the previously mentioned bagel shop for breakfast which was just what we wanted (try their fresh fruit salad with yogurt and honey!). Staff was fine with good English - but we did not interact with them that much.Took the bus from the airport which worked out really well. Also used the subway - very easy. Recommend Egipte (Las Ramblas; 79) for a tapas lunch close by (but don't eat at the italian place next to it) and Xampanayet in La Ribera. Barcelona is great! Wish we had had more time. 230832,ATripAdvisorMember,06/01/2005,A Wonderful Stay We stayed at the hotel for 3 nights had a thoroughly enjoyable stay.Room was well equiped with lots of nice toiletries a comfortable bed.All staff were friendly the breakfast was extensive tasty.Location is fabulous being close to the Ramblas; Transport the Gothic area.Luggage hold in reception safe in room were great additions.Would recommend this hotel to anybody as it provides good quality. 230832,Transatlanticgirl,05/27/2005,Smack bang in the centre of things I stayed here for 2 nights on my own on a May weekend before joining my work colleagues for a conference at the Hotel Arts. I thought the hotel was in a fantastic location between La Rambla and all the shopping on Port D'Angel. The rooms were clean and modern and I especially linked the Smints left by your bed each day - bit of a different touch! Importantly the hotel was quiet at night so you could sleep - part of the reason I chose this hotel as although La Rambla is fun; it is noisy. The tripadvisor reviews were really helpful on this point. This hotel gives you the best of both worlds. Word to the wise - check your bill as I was charged twice for breakfast I didn't have. It was taken off but the staff weren't exactly friendly in assisting me. In some hotels the staff are so OTT on the service; it can be painful but the staff here were helpful when pushed and as long as they're not rude; it's fine by me. I had a great stay. This is much better for value and location than the Arts where I stayed after the weekend. 230832,LP55,05/24/2005,Excellent Location; excellent hotel: Duc de la Victoria What a great hotel! The location cannot not be beat; the front desk staff is helpful and courteous; and the bathroom is luxurious. The extensive breakfast buffet is outstanding; and the waitstaff makes you feel very welcome. We enjoyed our full week-long stay here. Barcelona is magnificent; and we hope to be back soon! 230832,ATripAdvisorMember,05/21/2005,Very nice hotel Based on the reviews on this site; I chose to book the nh Duc Victoria for a short trip to Barca with my wife. The hotel was everything we were looking for. It is absolutely central; meaning you can drop shopping bags/get a change of clothing/get some suncream/have a nap inbetween your activities in Barcelona. This was wonderful for us. Being so central also means you can get there rather easily: Take the airport bus stopping directly in front of the terminals (3;6鈧?per person) to the Placa de Catalunya. You can't miss the place: it's HUGE and likely most other passengers will also depart there. The bus drops you in front of a big department store (Corte Ingles). Turn right and head into the pedestrian street Portal de l'Angel. After 300m the street narrows down a bit and you turn right into the Av. Canuda. After 50m the Av. Duc de la Victoria (and your hotel) is dirctly to your left. Total walking time: 3-5 min.Our room was furbished in a very modern and elegant way and was sqeaky clean; the bed was comfortable (if a bit soft for my taste); and the room was very quite during the night. All technical facilities (TV; safe; minibar; shower etc.) were in perfect working order.We booked the breakfast and found it to be excellent. From the complete cooked english stuff (bacon; eggs; fried tomatos; mushrooms; sausages etc.) over cheeses; sausages; fresh fruits; various cereals to a wide variety of local cakes there was everything to get you started in the day (and to slow you down again if you didn't stop eating in time). We did skip lunch because the breakfast was so rich.Talking of eating: If you don't mind walking a few steps before dinner; I'd like to recommed the El Mussol (Aragon; corner with Passeig de Gracia). They have a menu in English/German/Italian; excellent food; and *very* nice and helpful staff. Enjoy your stay in Barcelona. 230832,anne2606,05/21/2005,excellent Just back from a 3 nights stay there with friends and have a few comments :- it is true that some taxi drivers just didn't know where the hotel street was (it is a very small street indeed) : tell them that it is very close from the Pla莽a de la Vila de Madrid.- the hotel breakfast is excellent; with delicious fresh pastries and fresh fruits;+ the usual cooked breakfast; yoghurts; cereals; etc... It is really worth the extra charge.- my twin bedroom was large and had a tea/coffee making facility; which wasn't the case for the other bedroom we were using . A problem could occur in the bathroom; which wasn't too small but where you literally had to climb over the toilet to access the bath : can be quite akward for anyone disabled or overweighted .- the reception staff was very helpfull and the booked all the restaurants for us (it is quite difficult to find a table in a good restaurant even one day ahead during week-ends)We really loved this hotel; which is worth much more than 3 stars .A few tips about Barcelona :- one must be aware that the Gaudi buildings are very expensive to visit : more than 15 euros for the Casa Batllo; 8 euros for the Sagrada Familia where there is actually nothing to see because the inside is totally covered with scaffoldings...- we soon realised that most taxi drivers were actually going very long ways round with us . These things sometimes happen when you are a tourist; but nowhere before had any of us experienced that on such an extent and it was very unpleasant . 230832,ATripAdvisorMember,05/17/2005,very nice hotel Very nice modern hotel; just 2 minute walk from The Ramblas and Placa Catalunya. Very clean room with plenty of space. Staff were not overly friendly but that did not bother us. Minutes walk to Barcelona Cathedral and the metro. Metro is so easy to use. Buy the T10 ticket and save money!! Its good for 10 metro; bus or tram rides and definitely saves money. Barcelona is a great city!!! Would definitely return to this hotel and recommend to friends. 230832,plane2train,05/16/2005,Perfect Old Town Location.. After reading other reviews gave this a go on Sunday 1st May. Flew into Girona and this place is just comfortable 15 min walk from the Estacio De Nord bus station on arrival. Tried to get the 5th floor but was offered a 3rd floor room with two balconies..v.nice! Lovely clean modern airy room in which it's easy to feel at home straight away. Large bathroom with must-keep-these toiletries! It was twin beds pushed together for a double..but we didn't mind. Some street noise on a Sunday (when the bin men come round) but a minor quibble. Reminded me of Apex Hotel in Edinburgh (also rated). The bagel shop (mentioned elsewhere) is essential..1 min walk away. Turn right out of hotel and right again. Yellow frontage. Great for breakfast. Was dispappointed with Cafe Zurich (cheap watery wine) but there's a tapas bar near the cathedral I'd highly recommend on way back to hotel. It was called Bilbao something (sorry). Atmosphere was buzzing and they serve large Torres 10 brandies at 4 euro each..You can buy tapas by the cocktail stick..and wished we'd eaten there. Sunday not a good night for eating out..others may disagree! Had bad paella in a restaurant the other side of the cathedral square in orange-themed place..not recommended!Wouldn't bother with hotel bar..no atmosphere..but good if youre the only ones there. Would like some tips for rooftop eateries for next time if anyone can help? 230832,crouchhill,05/14/2005,Thankyou TripAdvisor Members Just returned for a 3 day break in Barcelona.Stayed in the Victoria on the strength of the reviews off this site; and I tell you what; it's bloody accurate !! I thought teh Victoria was everything it was described as and meant to be. No frills; but exactly what you pay for and you need no more. The rooms are lovely; wood interior; with a television (only English channel is CNN); a lovely little bathroom and a wonderful power shower. The cleaners naturally clean your room everyday and leave you some sweets at the end. The staff at the front desk were very very very helpful; spoke English (and if they didn't they bloddy tried hard) and when we had to check out; they were more than pleased to hold onto our bags till later in the evening.The location is marvellous; it's just off the 'Las Ramblas' which is the main street off Barcelona; so you couldn't ask for more regarding that. All in all; it's a really good hotel. 5 stars. 230832,ohafc,04/25/2005,cracker of a hotel went to this hotel on the stength of the reviews ; and what a bostin hotel.deserves a 4* rating ; free luggage room etc makes it that bit easier if checking out late as we were.recommend going on bus touristic 17 euros all day pass;beware a lot of rip off tapas bars walk on main ramblas.10min walk up the top end to catuluna ramblas by diagonal for cheaper prices and better food;arriving at the airport don't use taxis.jump a blue/green single decker airport busoutside the main terminal for 3.60 euros direct to catuluna station and its 3min walk to this great hotel.highly recommended;brilliant value at 拢43 pp per night ; also use the bagel shop round corner its lovely 230832,ATripAdvisorMember,04/23/2005,Great location Stayed in the NH Duc de la Victoria from 19/4 - 22/4. It lived up to all my expectations having read all the other reviews I have seen posted here. The room was immaculately clean and we were lucky enough to get a room on the fifth floor with a balcony looking over the rooftops. We didn't use the restaurant for breakfast or dinner. I'd recommend Cafe Zurich on Catalunya Square at the top of Las Ramblas for coffee and croissants before setting out in the morning. It's literally only 5 minutes walk away and you can people watch on the outside terrace while you eat! 230832,lalalalaLola,04/07/2005,Gem of a Hotel We spent three days in Barcelona at the beginning of April and certainly enjoyed our stay at the Duc de la Victoria. Probably the only tricky part was finding it as we had to take seperate cabs from the train station...three children; lots of luggage...and neither cab driver knew where it was; even with the benefit of the address. Called the Hotel using the driver's cel phone and they were able to guide us in. Enjoyed the benefit of the two corner rooms; like a mini suite; 218/219 and found everything to be clean and well maintained. Could happily reccommend. 230832,peachy11,03/22/2005,Great hotel! I'm just back from a long weekend break at this hotel and I loved it- was glad I had read all the reviews here and found them all to be true- the location is perfect; close to the port; Las Ramblas; the tourist bus etc. The rooms are lovely; with really nice toiletries; the mini-bar had the best prices I have seen in an hotel.. We didn't have breakfast or dinner at the hotel; but like the other reviewers; we found the Bagel Shop was ideal. The only fault I found was the phone didn't work in the room; but we didn't need to make any calls so it really didn't bother us- I would love to return to this beautiful city and I will definitely return to this hotel! 230832,443,03/09/2005,Good location This hotel is in a really great location in Barcelona's old town; close enough for a walk down to the Mediterranean along the Ramblas or up to the Eixample. It's also only a few minutes walk to the Cathedral. The rooms were clean; the staff friendly and the price was great. The only downside was the view over an unattractive interior courtyard from our window; but this was not a deal-breaker by any means. Overall; this is a good place to stay. 230832,Harleycat,03/06/2005,Great location; just like the reviews Our family of 4 spent 3 nights at the hotel in February 2005. We were thrilled to receive rooms next to each other (118/119) with an additional exterior door. It was like having our own mini-suite. The breakfasts were more than plentiful and satisfied even 10 and 8year olds tastes! The stroll from the taxi stand at the Hard Rock Cafe an easy walk to the hotel... we had small cases on wheels. The rooms are clean; well maintained by housekeeping; and the location is central while being conveniently tucked away and quiet (at least in winter months when windows aren't open). We didn't ask for any recommendations on restaurants; etc but can only say that the staff was helpful in retrieving and sending our kids the stuffed animals that were accidentally left behind!! We loved the city; the sites; the people; the paella; the atmosphere. The hotel contributed to a wonderful holiday. Enjoy. 230832,Andrew85,01/11/2005,Excellent Location!! Good Quality Rooms; Friendly Staff I took my girlfriend here in December '04 for a weekend break on birthday; and i am pleased to say that i was very happy with my choice of hotel.The hotel is in a excellent location; situated on a quiet street which is less than 1 minutes walk from the bustling Las Ramblas; and with it being right in the centre only 2-3mins walk from Playa Catalunya (One of the main centres in Barcelona; from which you can catch the turist buses and service buses). Also within 5mins walking distance was the shopping area.I was also pleased with the room; it was very clean and modern. It also hade a double bed rather than the annoying 2 singles pushed together. The only possible complaint i would have with the room was that it was very warm and the Air Conditioning didnt seem to do much; altho we came to the conclusion that they may have had the heating on in the hotel as to the staff 20 degrees in December may be cold (judging by the amount of spaniads wearing thick coats). Not a major point but just bear in mind if going in Summer.The staff were very pleasant and helpful; whenever we asked them anything.So overall i would say that this hotel is well worth staying in; and definatley one i would stay in again. 230832,ATripAdvisorMember,01/10/2005,The best city in Europe! Stayed at this hotel on the 7th and 8th of January and found it to be both very comfortable and of excellent value. For 鈧?0 per night (plus the obligatory taxes) the hotel punched well above the 3 star rating. The location is superb; deep in the Gothic Quarter; close to the Cathedral; La Rambla and Plaza Catalunya. Staff on the front desk were very helpful in any of our queries and suggested a spectacular tapas bar just around the corner which is an absolute must visit.Best time of year to be in Barcelona; plenty of locals around; wonderful winter days; not the heat of the summer; and the sales started on Friday (if required).Absolutely loved Barcelona; only down point of the entire trip was the return codeshare BA flight to London and flying on Iberia which would have to be the worst airline I have ever flown. Booked on the BA website; paid full tote odds for the flight; didn't get any service; had to argue with the snotty flight attendant to get a cup of water for my pregnant wife as water is charged for and the free water is only for the crew!! 230832,ATripAdvisorMember,01/06/2005,Great hotel!! We;two girls in our early twenties; stayed here in August 2004;and had a wonderful experience.The hotel is situated right in the heart of the shopping district;yet the hotel street is quiet.The reseption made a lovely first impression;with a cool breeze from the A/C to soothe the weary travellers.Our room was above all expectations;with plenty of space;great beds and a very nice bathroom.Cleanliness was good throughout our stay.We had some problems with the safe in our room;but thanks to very helpfull staff;it was solved in no time.If interested in sightseeing;tourbuses left from Placa Catalunya (a square two blocks away from hotel) continously.The beaches weren`t exactly close;but easily accessible from nearby Metrostations.All in all;a highly recommendable hotel!!Enjoy your stay!:-) 230832,Redbaytraveller,12/27/2004,Really central for shopping We stayed at the hotel for three nights on a short shopping break. Great location in the pedestrian area and just yards from the main shopping streets. Rooms were spotlessly clean; although the safe did not work. The hotel lacks a lounge and while there is a small bar hidden away upstairs behind the restaurent; it was tiny and it seemed to be a bit of a chore to find the barman. However; the location more than makes up for these small gripes. Would recommed this hotel - and we only paid 83 euros per night! 230832,LarrywashingtonDC,12/17/2004,Great hotel; terrific location with a very helpful staff. We stayed at this hotel for a week in November 2004. In my opinion; this was an excellent value for the money (especially since I was paying in US dollars which are not worth anything like they used to be). The hotel is in an older building with a lot of historic character. However; the interrior is completely redone and is very up to date. The localtion could not be better. My wife and i walked to every major site. Staff was also terrific. As I said; overall; a great value. 230832,RagazzaDelVino,12/05/2004,Great location; quiet street! We stayed at the hotel for four days end of November and we thoroughly enjoyed our stay. We made the decision based on the other reviews we read online here and the company's website. We booked online and got a fairly decent deal w/out the breakfast. There's a bagel shop right around the corner! Verify that you will be getting one bed in a double (instead of two single beds pushed together). On our last day in Barcy; the hotel was very kind to lock up our baggage in their storage room w/o a problem. The location is excellent w/ your choice of either the Liceu (metro stop) or Placa de Catalunya (metro stop).We would definately stay here again and would even recommend it to our friends/family! 230832,Spahn21,11/02/2004,Great place to stay On the basis of TripAdvisor reviews; we stayed at the Duc de la Victoria for 6 nights in late October. The reviews were right on the mark. The location is simply unbeatable: on a quiet side street; a block or so from La Rambla. While not palatial; the rooms are perfectly fine and certainly up-to-date and spotless. Take a pass on the room service; but the hot and cold breakfast buffet is a steal at 6 Euros per person. This hotel offers great value for money. When we return to Barcelona; we won't even consider staying anywhere else. 230832,ATripAdvisorMember,10/12/2004,Great Hotel This hotel is in a great location. It is very clean and one of the best sound proofed hotels I have stayed in. It is an excellent base to explore Barcelona from. We would definitely stay here again when visiting the city. 230832,ATripAdvisorMember,10/07/2004,Great Hotel In Excellent Location Just returned from a 4 night stay during October 2004. This is a good value spotlessly clean hotel. Excellent buffet breakfast with something for everyone. Staff very friendly and speak good English. Location is perfect for shopping bars etc. We stayed on top floor which had a great balcony. Some building work adjacent but not really a problem. Finished at 5.00pm prompt and did'nt start before 8.00 am. This is a tranquil backwater whilst still in the heart of the city. Great bedroom with security safe reasonably priced minibar. If this hotel had communal amenities it would be 4 or 5 star. Highly recommended. 230832,ATripAdvisorMember,10/06/2004,Great hotel; even better location! My Fianc茅 and I stayed at the NH Duc De La Victoria on 30 August 2004 for two nights. We arrived quite early in the morning and although we requested an early check-in; our room wasn't ready. This wasn't a problem at all though as a member of staff took our bags through to a locked room; while we went out to explore the area and have some tapas! We returned to the hotel shortly after 12.00 noon and as promised; our room was ready. Being a trip to celebrate my Birthday; the hotel had given us a complimentary room upgrade and we were more than happy with our room. It was on the 5th floor and one of the few rooms with a balcony. What was even better was the fact that it was a corner room; so we had a balcony on each side of the room. The room itself was fairly small; but had all the necessities and was very clean and modern in decor; with a nice wooden floor. The bathroom was very compact (but again; nice and modern) and was a bit of a squeeze for two people to be in there at once; but for such a short trip it didn't worry us. We were staying on a room only basis; so can't comment on the breakfasts but we did take a look at the restaurant and it looked very nice. On the same floor; there is a very small bar area; which we didn't drink at but handy to know it's there. I think the main bonus about this hotel; is it's excellent location. It is down a lovely quiet little street; just behind Las Ramblas (literally 3 minutes walk) and is about 5 minutes walk from Placa de Catalunya and the metro - which is very handy if you intend on getting the train from the airport. Incidentally - the train from the airport is a very cheap; quick and efficient way of getting into Barcelona - would recommend it. Side tracking slightly more; I would really recommend a restaurant on Las Ramblas called The Attic. Literally a couple of minutes from the hotel; it is a really excellent modern restaurant with very good food and a lovely atmosphere. Try to get a table next to the window and spend some time people watching over Las Ramblas. Do book a table in advance though as when we were sitting down to dinner; people were just turning up and getting turned away as they were full for the evening. Oh and one last thing - do take one of the open top bus tours - its a great way to see the City and once you have a ticket; you can get off at places of interest and get back on again; as many times as you want. So; to summarise NH Duc De La Victoria; I would say it is a wonderfully clean and modern hotel and the location would be hard to beat. Definitely great value for money. If we return to Barcelona; which I'm sure we will do one day; we would definitely stay there again. 230832,ATripAdvisorMember,08/23/2004,great hotel; centrally located just came back from a 3 night stay and had a great time; the room was clean and the hotel was close to all the major attraction; it's just a few blocks off the ramblas so it was very quiet at night; althought the street was a little deserted at night; i never had any problems 230832,ATripAdvisorMember,08/19/2004,It was terrific Friends and I booked at this hotel based on the strength of the reviews here and we were not disappointed. For travelers in our spending range - not budget; but not the Ritz either; it was the perfect option - pleasant rection staff; well-kept property; friendly; excellently situated. I would defintiely return here. 230832,ATripAdvisorMember,08/19/2004,Five star hotel!! What a surprise!! After our stay in Paris; we were welcomed into a modern and very large room! The hotel is right off the Rambas and not noisy at all! The room was very spacious with lots of amenities. Our room had a view of the quite street below and was brightly lite by natural light. We like it so much we stayed an extra night! We definitely will recommend this to anyone visiting Barcelona. If we are in Barcelona again; we will come back!! 230832,ATripAdvisorMember,08/09/2004,Really Good THE HOTEL: Really well situated hotel; less than 5 min. to the Placa Catalunya (Central Square; Metros; Busses; Taxis; Shops; etc.) and also a few steps walk to the Ramblas Street; the most famous street in Barcelona. The port is about a nice 15 minutes walk down the Ramblas; and you really are close to everything as it is perfectly in the middle of all sightseeing places throughout the city. And hey; here's a good tip: It's so quiet!THE WELCOME / STAFF: The people at reception was really nice and helpful. Not really somtehing to say; was nothing out of the common; but it was good for a 3*. Nicely suited also. THE STYLE: The hotel is a really nice architectured building; in a pinky-orange color; very mediterranean; yet very modern style. The inside is really beautiful; lots of open spaces; sofas in the lobby (small but really nice); and all the hotel is fitted with that nice style.THE ROOMS: We had a room with double bed; 116; 1st floor exactly over the entrance. We had a little balcony which was fun to have a look at all the people passing buy or just for having a smoke as I never smoke in the rooms. Only 1st floor rooms have balconys though. The web was really nice; very comfortable; the cloth was very thin for summer (August) so we were not too hot. A/C is functional; and keeps the room cool. Minibar; pin code safe; closet; desk; TV (TV5; CNN). The Bathroom has a bathtub; a big mirror; toilet and Bidet; as well as toothbrushes; shaver; creams; soap; and a hair-dryer. Really good!THE EATING: We have not experienced the food; as we took a non.breakfast offer. there are lots of bakerys in the area; which are good. The restaurant looks very nice though in the morning (it look like it!)CONLUSION: 100% Recommend it. It's part of these few hotels where you feel good; cared about; and in a really beautiful place! And in total style of course!ACTIVITIES IN BARCELONA: Here's for you; if you're not totally convinced: There is so much to do! Be sure to visit the Guell Parc; The Sagrada Familia; The Passeig de Gracia; a Tapas Bar there; the Montju茂c hill; Placa d'espanya; Paleu Nacional; the Ramblas; The Old Town (Ciudad Vella); and its cathedral and streets; Rambla del Mar; Aquarium; the beaches for a drink (or a swim); the Placa Catalunya; the muesume (Gaudi; Miro Institute; Marine...) and so much oher stuff... Have fun! 230832,ATripAdvisorMember,08/02/2004,Awesome Hotel Excellent location; very close to Las Ramblas!. Very quiet; very elegant; super clean; very attentive staff; FABULOUS breakfast!. Wonderful bed; excellent bathroom. The BEST VALUE for your $$$$; highly recommend it 230832,ATripAdvisorMember,06/16/2004,Good Location; nice hotel This is a modern funky hotel is in an excellent location minutes from Las Rambla and the Cathedral. The room was modern and clean with a balcony overlooking a very pretty; quiet street. Oddly; for a hotel of this quality; there is no bar. 230832,ATripAdvisorMember,06/10/2004,Great Hotel with a great location We recently stayed at NH Duc de la Victoria in Barcelona. We were quite surprised with this hotel. For a 3 star; it was increadible! Very clean; very modern and 1 block off Las Ramblas. The price per night was very reasonable as well. We would definitely stay here again. No complaints at all; great hotel! 230832,ATripAdvisorMember,06/07/2004,Absolute Gem I absolutely loved this hotel. The location is nice because it's away from the sometimes noisy Rambla; but it's close enough to run out to grab a late dinner. I loved loved loved sleeping with the window open everynight. The staff was curteous and spoke English which was helpful. It was VERY clean and the water pressure in the shower was super nice which is a great thing! The style of the hotel and the level of service was worth every Euro spent here! I will definitely return. 230832,ATripAdvisorMember,06/03/2004,Brilliant Stay Clean Quiet Hotel; Wonderful Central Location; Mind Blowing Breakfasts - Friendly waitresses - Good value for money - recommend it 100%.Have to agree with others Bagel shop round corner rather good! 230832,anderwitz,05/18/2004,Terrific Hotel My husband and I just returned from Spain. We were very happy with this hotel. Our room was clean and spacious. The beds were very comfortable and the room was quiet. The location is terrific - just off Las Ramblas and near the cathedral. The only negative aspect is the unfriendly staff. They couldn't have cared less about customer service. However; despite the staff I would still highly recommend this hotel. 230832,ATripAdvisorMember,04/29/2004,nice time We; mij wife and I and two friends stayed at your hotel from 22 april until 27 april. The hotel is located in de center off the town just near the Rambla. However the location is perfect. Quiet at night and when you walk for about two minutes your at the hectic center. The staff diserves a compliment; they were friendly and helped us correctly when we had questions. We will come back to your hotel for sure. 230832,JamesADB,04/13/2004,Great Location; Great Hotel Just spent 4nights here for Easter weekend largely based on reviews found here. My wife and I were not disappointed. The hotel has a fantastic location to explore the city; having now found my way around I cannot think of a better place i could have stayed location wise. The hotel itself is very clean with friendly staff. Stay BB to enjoy an excellent continental style breakfast containing everything from fresh fruit to fresh smoked salmon. If we return to Barcelona this is the place I'll stay. If there were a downside it's the fact that there is no bar but you should have no trouble finding one of those somewhere else! 230832,ATripAdvisorMember,03/25/2004,Great Hotel Have just spent 3 nights at this hotel last weekend. Booked because of reviews on this site and the hotel was excellent. Room was spacious and very clean. Enjoyed breakfast which had a very good choice of hot or cold. Great position; close to La Ramblas and main square but on quiet street. Got bus from airport to square which was very cheap and convienient. Had great meal in the Attic restaurant as recommended earlier (just around the corner from hotel on La Ramlas) Loved Barcelona and can't wait to go back. Would definately recommend this hotel. 230832,ATripAdvisorMember,03/18/2004,Good Hotel; Great Location Stayed here last month (Feb 04) - Nice hotel in a great location. Convenient for the Ramblas; the Barri Gothic and the port but quiet and restful. Rooms clean and spacious; we upgraded to a superior room; more room but only came with twin beds... They promote wireless internet access in the rooms but it must've been an off day - we requested a logon but 2 hours later no-one had called back. Second the comments about the Bagel shop though - great place - went there twice! 230832,ATripAdvisorMember,03/14/2004,great; briilant location showReview(1724136; 'full'); 230832,ATripAdvisorMember,02/23/2004,Great hotel showReview(1665614; 'full'); 230832,Redt,02/12/2004,Perfect location showReview(1647404; 'full'); 230832,dovershore,02/09/2004,lovely hotel with great location showReview(1642499; 'full'); 230832,ktbird,01/23/2004,brilliant location showReview(1564411; 'full'); 230832,ATripAdvisorMember,01/14/2004,Great Hotel; Mediocre Staff showReview(1552236; 'full'); 230832,ATripAdvisorMember,01/09/2004,Great hotel showReview(1544055; 'full'); 230832,ATripAdvisorMember,12/03/2003,Excellent showReview(1505746; 'full'); 230832,ATripAdvisorMember,10/07/2003,to enjoy barcelona best showReview(1377769; 'full'); 230832,andratx,08/01/2003,great hotel with ideal location showReview(1155572; 'full'); 230832,Daddy51,01/07/2009,Hervorragende Lage; kleine Qualit盲tsm盲ngel bei Service und B眉ffet showReview(23341912; 'full'); 230832,lass,10/08/2008,La maniglia della finestra del... showReview(21161702; 'full'); 230832,lass,09/29/2008,El hotel excelente: la... showReview(21161700; 'full'); 230832,pippo300808,08/31/2008,Semplicemente Magnifico showReview(19574669; 'full'); 230832,cicciocamillo,08/21/2007,......semplicemente perfetto!!!! showReview(8461622; 'full'); 230832,DolphinSunshine,08/14/2007,Perfekte Lage f眉r einen St盲dtetrip nach Barcelona showReview(8418473; 'full'); 230832,LidiaOrtega,04/27/2007,Genial; lo mejor la ubicacion showReview(7476123; 'full'); 230832,berlin1946,04/12/2007,Super Geburtstag! showReview(7338750; 'full'); 230871,fpickering,12/11/2008,Loved the location Was a little unsure after reading the various reviews on trip advisor. The hotel was great; room was a small but very clean but only used this for sleeping as out all day and night.Breakfast area bit tight in the morning but we used upstairs tables so did not have a problem with this.Was looking for a central location for the Xmas Markets and this was ideal; would suggest if anyone going before the Xmas; print off list of markets so you can then travel on the tubes very easily.Just around the corner we found a 24hr bar which was handy!! Would also suggest you go to the Irish Bar as this was very lively.Overall a great location and would go back to this hotel.Would advice comfy shoes due to alot of walking about!! 230871,LollyNYC,12/03/2008,Beautiful hotel in a good neighborhood Hotel Air Berlin is an inexpensive hotel near the Tiergarten in the center of Berlin. Location is wonderful; it's very close to several u-bahn stops; as well as some spectacular buildings; sites; and during the holidays; Christmas Markets.I had a single room; and it was the tiniest room I have ever stayed in. I had previously stayed in a hostel in Berlin and my room was much bigger. If you're only there to sleep; it shouldn't be a problem. The bed was very comfortable and the room was clean. However; there wasn't a trash can in the room; just a tiny one in the bathroom.The decor of the rooms was plain; but the hotel building itself is beautiful. The hallways are exquisite and there is so much detail. The front desk staff was nice. Breakfast is not included in your stay and is; I think; 13 euros.On their web site and on expedia it said wireless was included; but that is false advertisement because while they do offer wireless access; it's through tmobile and you have to pay extra. The only plans offered for access are 8 euros for an hour; or 29 euros for 30 days. I am a student and while traveling in Europe; needed to have access to the internet for more than an hour at a time in order to attend my classes via webcam; so even though I was only at the hotel for one night; I had to spend 29 euros for the 30 day tmobile pass to sit through a 3 hour lecture and then do a lab and a quiz. If the hotel doesn't actually offer this service and the service comes at a much higher cost; they should put that on their site because I honestly wouldn't have stayed here had I known; since I knew I would've been spending 5 or 6 hours using wireless. 230871,MickandSusanC,12/01/2008,Location couldn't be better After I had booked the Hotel; I had seen some bad reviews on the internet so I had some concerns ! However; these were unfounded as the room was very nice; and clean. The staff were exceptionally helpful and friendly; and the location could not be better for sightseeing and shopping. Highly recommended. 230871,Senior60,06/08/2008,Adequate My spouse and I stayed at this hotel for five nights in late May; 2008. There are at least two positive things to say about it: location and value. As others have reviewed; it is in a great location - close to Wittenbergplatz where you can find a popular U-Bahn stop; trams and busses. The KaDaWe department store located there is worth a half-day tour. Be sure to check out the food floor.The other positive thing; value; was important to us. Our rate was 104 Euros for one night and 83 Euros for the other four nights. I never did figure out why there was a difference but I knew about it when I reserved the room.Of course; when there is value; there are tradeoffs. Here are some important to us. The room was tiny. The bathroom was cramped. There was no elevator to our room on the first floor (second floor in U.S. terminology). The staff was very young and spoke only broken English. This was not a problem for basic information exchange but they were absolutely no help regarding local attractions or locating other things such as an Internet cafe. (It turns out that there is one two blocks away! Go to the KFC and look across the street.) Our traveling companions said there was no wi-fi for their laptop. The breakfast was nine Euros per person and was not as good as free breakfasts at other places we stayed; so we only ate there one morning. You will not find amenities here that you find at larger hotels. Having said all this; I come back to value and location. We consider these to be important so; overall; we were satisfied.I do not know if this hotel has air conditioned rooms so check on this if it's going to be hot when you travel. The ventilation was not great.For breakfast; try the coffee shop diagonally across Wittenbergplatz. I can't remember its name but it's the one that sells ice cream as well as coffee; pastries; breakfast; etc.. It's very nice inside. There is also a supermarket on Wittenbergplatz. There is a laundry a few doors from the hotel. 230871,Noelsguitar,11/14/2007,Location is main selling point The location of this hotel was fantastic and probably worth staying for that reason alone. The price for this location compared well with others in the area.The staff very friendly and efficient I have to say. And the whole hotel was very very clean.On the downside; room was tiny; and I mean tiny. Ours was meant to be superior but we spent the whole stay wondering what we got for the extra 10.00 per night. It seemed exactly the same as our friends' standard room! Bathroom was spacious however and again; very clean. Breakfast was the main problem for us; not the food; that was ok; just the amount of space for so many guests. There were only 10 tables for whole hotel and so we had to eat very late (10.00) on both days due to not having anywhere to sit.This hotel really is no frills. Its a good price for somewhere to lay your head right on hand for the K'u Dam etc.I would recommend it with all of that in mind. 230871,HarriethSweden,10/31/2007,Don麓t expect a good holiday We were four persons staying at the hotel for two nights. We had booked well in advance; about 45 days before arrival and one couple got a fairly spacious room on the third floor; whereas the other two got a horrible little room on the first floor. The room plan was very strange with a narrow corridor holding a desk and a chair and then you had to turn right 180 degrees to find another narrow space with two beds. The only good thing to say about this arrrangement was that the beds were comfortable and wide. The bathroom in the first narrow corridor of the room was also good. The worst thing was a window without any curtains in the first corridor of the room.. When you stepped into or out of the bathroom EVERYBODY across the yard could watch you. Imagine the feeling if you had taken a shower and were undressed! This we pointed out to the receptionist but to no avail. Finally we had to cover up the window with one of the bath towels to get some privacy. Unprofessional staff-warning! Stay out of this hotel if you want to enjoy your holiday. 230871,gdilieto,03/12/2007,Average No-frills Hotel - A Plus for the Location My Single Room (1 of 3) 230871,Ophelia72,03/07/2007,Disappointed I booked a single room for 3 nights through [----] and got a good rate however I was very disappointed with this hotel. The first single room they put me in was slightly larger then a broom closet and the cleanliness was not up to the usually excellent German standard as there were hairs on the bathroom floor. I would have been able to get used to the small space; but what made it unbearable was the smell coming from the bathroom drains which I think must be a sewage problem. I had to sleep with the window open all night. (I went in Feb so it was cold!) The next day I asked the manager to be moved to a different room and she said all they had was another single; the same size. I offered to pay more for a better room but she said there weren't any other rooms. The single room she gave me was again very small but thankfully the bathroom did not have the strange sewage smell. However; it was a smoking room. (I had specifically asked for a non-smoking room when I booked) So; my choice was smoke or sewage smell!I chose the smoking room and had to sleep with the window open. (again)The manager could have easily fixed this situation but chose not to. (there WERE other rooms available; I had a friend ring them and she said there were doubles) Because I had paid a low price for the room she was not willing to help.Despite all this I had a wonderful time in Berlin but I would not use this hotel again. 230871,Elijahhawaii,01/15/2007,Average hotel with prime location I found the hotel to be typical of its rating. No big surprises. The best thing about this hotel IS the location. It is only 1/2 a block away from a main street; subway stop; and the KaDeWe department store; but it is quiet. Yes the breakfast is typical rolls; cheese; and meats but then again; with KaDeWe and its prime selection of foods; just let this hotel be your appetizer for bigger and better things. the room I stayed in was small compared to American hotel rooms. However; this IS Europe. Most are small according to American tastes; and therefore I was very happy with it. It was cozy and inviting overall; including the staff. 230871,Matt21Bristol,10/26/2006,Lovely hotel I felt this hotel was a really good place to stay. Its in an excellent location; really near the (Alexanderplatz?) metro station but remarkably quiet too. We found this a really good place to explore Berlin from; as it was so easy to get about. Plus the local area seemed very pleasant; with restaurants and bars not too far away. There was also a huge department store called Ka Da We about 5 minutes down the road and a cheap supermarket about 2 minutes walk away which was really useful for getting supplies.The hotel itself is in a really interesting building; with nice wide corridors and seemingly plenty of rooms; furnished/decorated well. The rooms were nice and clean and of a reasonable size; though I guess it depends what you're used to - For us as a couple it was ideal. Plus; the double glazing blocks out any sound and the beds were fairly large and comfortable; so you'll be sure of a good nights sleep! The breakfast was very pleasant; held in the modern looking bar and reception area downstairs. Admittedly; the reception desk is close by but this wasn't at all unpleasant or disturbing - We had a lovely breakfast every morning for the 5 days of our stay. Staff were all very polite and friendly; willing to answer questions about how to get somewhere or what to see. Price-wise it was just right I think. 230871,JEWhatever,10/11/2006,Not as bad as they say; but not as good I was booked into Hotel Air for a conference. They put me in a single room. The single rooms are VERY SMALL (mine was #205). Now; in their defense; I'll say that I got used to the room within a day or so; all I did there was sleep; clean myself and call my spouse back home; and that the bed was comfortable enough. But still; if you are an American used to having some room in your room; the singles will be a bit of a shock.The location is outstanding for getting to the U-bahn and seeing town and there are some good restaurants within walking distance (at least east; south; west). There is an internet cafe one block over but the staff don't appear to know about it.Don't consume the overpriced goodies in the room. There is a kaiser's within a block where you can get what you need. I even took the liberty of emptying the silly stuff they put in the fridge and replacing it with my own water. The maid didn't seem to mind.Breakfast isn't elaborate but it also isn't terrible. I'd call it functional. I certainly thought it was good enough not to go looking somewhere else.For the most part the staff speaks a little English (don't expect too much though) and is polite; but on the night shift they clearly had someone on her first night; who knew no English and couldn't manage the phone to forward calls. It took several tries for my spouse to get through to my room.If I were traveling to Berlin for a vacation; the first thing I'd do is check the reviews here and then I'd probably try another place. If you don't mind small spaces and can get a good rate; then this place is probably worth a look.One last thing. Unless there are ground floor rooms (which I didn't see) this hotel IS NOT handicapped accessible. I took the elevator when I arrived thinking it would save me lugging my bags. It stops inbetween floors and then you have to walk stairs. 230871,ATripAdvisorMember,05/20/2006,Substandard Have just returned from a weekend stay in the Hotel Air in Berlin. I was under the impression that it was only a 2-star hotel but have since found out it is rated 3-star. Breakfast is of poor standard. All meats served are pre-packed purchased at Lidl as are all other breakfast items; nothing is fresh apart from the rolls. Breakfast service poor. If you are not the first; you are likely to have breakfast on a dirty tablecloth.Hotel is currently undergoing renovation; so early morning wake-up (7 am) by drills; hammers etc. Building dust; scaffolding etc all do not help to make it a nice stay. Not all accommodation meets the standards as shown on the hotel photographs. A lot of it is dated; no hairdryers in bathrooms etc.Hotel breakfast room/bar all dated.Overall; poor standard when comparing with other 3-star accommodation in Berlin and other large European cities. 230871,oldexplorer,04/08/2006,great location WE enjoyed the location; large rooms; nice atmosphere;ample breakfast in comfortable room; and quiet of this hotel. We were disappointed to find our rooms were not very clean. Large dust bunnies and webs hung from the ceiling and the rug was stained. Beds; and furniture were fine. 230871,DAndrews,03/25/2006,nice hotel This is a nice reasonably priced hotel located about 10 minutes from the Zoo station. The hotel is ideally situated for seeing the major sites and it is in a very quiet location just off of the Kurfurstendamm.nearby there is an abundance of major stores; beer gardens; restauraunts and other places to eat.The hotel was very clean and tidy and the rooms were very large; The breakfast area looks as though it has been revamped and has ample seating. The breakfast was more than adequate and very nice. I didn`t find the reception staff overly helpful; but it wouldnt put me off using this hotel again. 230871,ATripAdvisorMember,10/01/2005,Very Good Location! We really enjoyed our stay in this hotel. The room was very large; so was the bathroom; and; as often in Germany; really clean and nice. Also; this hotel has the BEST location; in a quiet street just next to Kurfurstendamm. Right next to the hotel there were supermarkets; restaurants; beer gartens; it was exellent! We also found this hotel was really good value; no luxury; but not bad either. Our only complaint is the breakfast; it was a bit boring; and the breakfastroom was really crowded; so we had to wait to be seated every day! But at least the breakfast was included in the price..We would definitely recommend this hotel to everyone; and we would choose this hotel again if we ever go back to Berlin. 230871,pete64,04/17/2005,Good value weekend break When we stayed; they did a special weekend rate of 85 euros pp for three nights including breakfast arriving on Friday and leaving on Monday which offered good value for money. We had a spacious and well equipped fourth floor bedroom at the quiet back of the hotel. Only downside is that the breakfast area can get congested at peak times. Good location in a quiet area and convenient for buses and trains. Just 200m from both KaDeWe store and the tourist office in the Europa Centre. 230871,readyguy2k,12/08/2004,A great surprise! We stayed at this hotel in November 2004 and it was a great surprise. The room was a triple and in fact it consists of a major double room with a smaller room for the 3rd person. Both rooms had TV and quite spacious. The rate includes breakfast an it was very good. The location was quite good and Berlin have an excellent bus system. Theres a lift in the the open backyard of the building. 230871,ATripAdvisorMember,08/28/2003,Air in Berlin - good value; great location Modest; comfortable small hotel at a summer special rate of 80 Euro; B B. We had an excellent ground floor room but didn't see any elevator in the lobby - worth checking. It's a few minutes walk from the 'centre' of west Berlin - Breitscheidplatz; Zoo'garden station and the Kurfurstendamm. Get a No.100 bus from there and see all the major sights; right up to the far end of Unter den Linden and back; for little more than a tenth of the cost of one of the 'guided tour' buses. 230871,annina84,11/04/2008,Non ci torner貌... lavandino e water 230871,redstarFirenze,10/05/2008,Ottimo rapporto qualit脿-prezzo showReview(20627304; 'full'); 230871,lass,08/24/2008,F眉r ein verl盲ngertes Wochenende ist es in Ordnung. showReview(19642716; 'full'); 230871,lass,08/18/2008,Bien situ茅 pour visiter Berlin. Un bon plan pour un court s茅jour ! showReview(19642714; 'full'); 230871,lass,08/13/2008,Ci tornerei. showReview(19642713; 'full'); 230871,lass,08/11/2008,Une bonne adresse 脿 Berlin showReview(19642718; 'full'); 230871,lass,08/07/2008,chouette h么tel showReview(19642715; 'full'); 230871,lass,07/30/2008,consigliatissimo showReview(18523234; 'full'); 230871,lass,07/16/2008,Immer wieder showReview(18523233; 'full'); 230871,lass,06/27/2008,Gutes Hotel in zentraler Lage showReview(17444272; 'full'); 230871,lass,05/21/2008,CONFORTEVOLE showReview(16610367; 'full'); 230871,lass,05/17/2008,H么tel tr猫s bien situ茅 dans Berlin; proche de la station de Wittenbergplatz showReview(16610368; 'full'); 230871,lass,04/21/2008,benissimo showReview(15579148; 'full'); 230871,lass,04/21/2008,ottima struttura showReview(15579147; 'full'); 230871,lass,04/17/2008,Klein und Laut showReview(15579149; 'full'); 230871,lass,02/12/2008,sehr zentral showReview(13982907; 'full'); 230871,lass,01/02/2008,super showReview(13202263; 'full'); 230871,lass,11/23/2007,War ganz ordentlich showReview(11314595; 'full'); 230871,lass,11/15/2007,Zentrale Plazierung showReview(11314594; 'full'); 230871,lass,11/01/2007,gut gelegen showReview(11314593; 'full'); 230871,lass,10/20/2007,nicht mehr als eine unterkunft showReview(11664817; 'full'); 230871,lass,10/18/2007,F眉r einen St盲dtetrip optimal showReview(11664815; 'full'); 230871,lass,10/18/2007,Gerne wieder showReview(11664814; 'full'); 230871,lass,10/17/2007,H么tel avec charme et caract猫re showReview(11664812; 'full'); 230871,lass,10/17/2007,Gute Wahl am Ku'damm showReview(11664813; 'full'); 230871,lass,09/23/2007,une chambre et salle de bain petite au confort minimum showReview(11664816; 'full'); 230871,lass,09/16/2007,Ottimo..io tornerei qui! showReview(11664811; 'full'); 230871,lass,08/17/2007,Ottima posizione showReview(11444189; 'full'); 230871,lass,08/15/2007,5 notti in coppia in una singola showReview(11444196; 'full'); 230871,lass,06/12/2007,Preis ok; sonst eher entt盲uschend showReview(11497477; 'full'); 230871,lass,05/11/2007,gerne wieder showReview(11430779; 'full'); 230871,lass,05/10/2007,Sensationelle Lage des Hotels showReview(11430778; 'full'); 230871,lass,04/06/2007,Zentrale Lage showReview(11410317; 'full'); 230871,lass,03/20/2007,ottimo rapporto qualit脿 prezzo showReview(11397030; 'full'); 230871,lass,03/07/2007,Top Lage aber altes Zimmer showReview(11397029; 'full'); 230871,lass,03/04/2007,Posizione favolosa showReview(11397028; 'full'); 230871,lass,01/06/2007,Essenziale; economico e conveniente showReview(11386274; 'full'); 230872,Sue29,10/26/2008,I bit expensive but worth it The hotel is located right in the Ostbahnhof so very good location for getting around the city and out of the city. It is a bit expensive but if you take into consideration that you get a good breakfast included; and free transportation on all the S bahns; U bahns and busses; it is worth it. You just go downstairs and the train station and the S Bahn is just down there. Also a mall with all kinds of restaurants and shops. 230872,Alexandr,09/11/2008,Exactly what one expects from an Intercity hotel Room 230872,dublinboy,06/27/2008,Avoid in summer! I had stayed at the InterCity a few times; and wrote a favorable review on TA in 2006. The hotel still has all the same plus points: handy location; spotless rooms; friendly staff; good breakfast and free travel passes. However as our previous stays had been during the winter months; we hadn't noticed the lack of air conditioning. It was 31C during our stay (which is not unusual for Berlin) and this left our room uncomfortably warm. The fact that many of the rooms face into a courtyard doesn't help ventilation. At any other time of the year this hotel would be fine! 230872,ClaireW2006,03/04/2008,Good base for tourists We (a couple in early 30s) visited Berlin for a weekend break and flew in with Ryanair on the Thursday night and out early Sunday morning from the aiport Schoenfeld.So the InterCity Hotel fitted perfectly our criteria of accomodation that was within easy and afforable reach of the airport as it's located in the Ostbahnhof station about 25 mins from the airport by train.The reception staff were very friendly as were the bar staff. We had worried that it may have been better to stay in Alexanderplatz but the hotel gives you a travel pass for your entire stay; which can be used on trams; trains and buses.The trains are so efficient; so there's no inconvenience from staying at this hotel and everywhere is within easy reach.We didn't eat breakfast in the hotel as we found a cheaper option was to get the train to Alexanderplatz and visit the Alex Cafe round the back of the TV Tower. There's a buffet breakfast for about six euros.We also ate out for dinner so can't comment on the food in the hotel. There's no problem with noise from the trains at all. However; our room was facing the front of the hotel above some bus stops. At one point; all we could hear were coach engines running and people talking as they hung around but was only a problem for the Saturday night.Overall; I'd say we found it the InterCity Hotel an ideal base for visiting Berlin's attractions. 230872,pkbpkb,10/11/2007,Very convenient hotel We booked the Intercity hotel because we were spending the time looking for places to live in Berlin and therefore wanted to be near a hub of S-Bahn; U-Bahn; which the Ostbahnhof is. The room was pretty small; not helped by the fact that we had a baby cot in there as well. I called before arrival to check that a kettle would be in the room in order to be able to heat up the baby's bottle. They said there would be but we would have to upgrade to a business class room. At this point we should have just decided to take our own kettle with us; but anyway; we didn't think about that. Upon arrival we were told that the double bed we had reserved was now actually 2 twin beds pushed together. On the plus side; though; included in the room price (any room price; not just business rooms) were travel tickets for zones A;B;C for both of us for the duration of our stay. This was a saving of about 鈧?0 over the 4 days; so that was good. There are quite a few shops and food places in the station; but there is a shortage of restaurants to go to in the immediate vicinity of the station. We tried the restaurant in the hotel one evening - the food was quite good; but the restaurant was pretty deserted - plenty of other options around Berlin; I suppose....I probably would stay there again; but only when travelling on business. The station is buzzy; and it is handy having supermarkets in the station basement. 230872,Mas2,09/09/2007,A Good Hotel This hotel is located inside the Ostbahnhof in Berlin. The location is very convenient. You are also provided with a transportation card for the duration of your stay; which is also very nice (it's worth about 6 Euros per person).The rooms are decent. Nothing spectacular; but also nothing to complain about.I paid $100 Euros per night for a 2 bed room; which included breakfast. The breakfast was actually quite nice. 230872,ukacp,07/03/2007,Nice Hotel Booked the hotel and flights through Expedia and everything went smoothly. The hotel is clean tidy modern but lacks any soul. Its ideal for a short stay break but if your looking for a hotel set in a charming location with an active night life look elsewhere. It backs onto the train station and the S bahn runs every 3-5 minutes so isnt a major problem. We had rooms at the front of the hotel. They were well designed and the double glazing really does block out any noise from the concourse. There was no airconditioning which didnt effect us as it rained! However the rooms were warm and at busy time was a choice between noisy travellers or being hot. The beds were comfortable and shower room (no baths in the rooms). There is a mini bar but no tea/coffee making facilities which I could really have done with at times.There is a small number of shops attached to the train station so you can grab a snack. There are no bars or resturants nearby to pop out to in the evening and if you go out you will have to jump on a train for a few stops. The hotel does sport a resturant in which the food is reasonably priced and I have to say delicious! There was only 4 other people in it on a Saturday night which was a shame as the food really was good.Id like to pick the hotel up and put it more in the Mitte section where there are a few more bars for socialising. Its a great hotel; reasonable prices; good travel base but only to be recommended if you prefer cocoa to alcohol! Taking everything into account this hotel is to be recommended 230872,LMExplorer,02/19/2007,Super Convenient Location We stayed at the hotel for 2 nights last weekend while exploring the city of Berlin. Because the hotel is located above the Ostbanhof train station; it was super convenient to get anywhere. Plus; the hotel provided a transportation card good for use of any public transportation during our stay. We asked for a non-smoking quiet room when booking from the hotel website and ended up at the end of the 2nd floor in a large handicapped room facing the internal courtyard. It was quiet except at 9:00 each morning when the cleaning staff headed out to start their rounds banging carts and chatting in the hallways. The front desk staff was friendly; helpful and fluent in English. 230872,ali2020,12/07/2006,Great; conveniently situated hotel I have just returned from a 3 night stay at this hotel and would highly recommend it for short breaks; mainly due to its location - literally connected to Ostbahnhof station - which means its easy to get around the sprawling city. My room was clean and much like a generic chain hotel; modern furniture and decor; great bathroom with power shower; mini bar etc. Despite being on the back of the hotel overlooking the station platforms I was not disturbed by noise from the trains (although I didnt have the windows open). My room was very quiet.The staff here were very helpful and the travel card you get for staying is a bonus. The hotel is only a few minutes walk from the longest remaining stretch of the wall along the river and through the station the other way there are plenty of food stalls and shops. The station itself contains plenty of cheap places to eat and drink so I didnt bother with the hotel breakfast.Great value and good service. 230872,lovetogogo,08/21/2006,Great Choice! We stayed in 11/05 - very late in posting. I'm researching another trip now and wish I could find similar accommodations west of Germany!The Berlin InterCity is attached to the Berlin Ostbahnhof (in East Berlin). We made the mistake of walking around the outside of the station complex to find the hotel; but once we knew where it was - it was an EXCELLENT find. Our holiday special rate included a dinner for two as well as breakfast daily (we stayed 2 nights). The InterCity's provide a local transit pass free with your stay - can't begin to say how helpful that is. In a new country/city/etc.. we had no worries about purchasing transit. Took bus or rail EVERYWHERE - especially easy considering we were sleeping next to the station. Speaking of that; we could also hop next door to grab snacks; drinks; etc.. On our last day; we grabbed a lunch to go for our 4-hour train ride to Prague.The breakfast had a lot of selection; so it was decent. Dinner was OK - considering it was free. Our only choice was the special of the day - duck. It wasn't bad (don't have experience with duck) - it at least got us to try something new. The staff always seemed a little uninterested; but the whole concept of service is different in Europe that the US.The room was fair size for Europe; from review advice we requested a room on the quiet side of the hotel (non-station side) - we heard no train noise. (I'm not sure if we would have - the rooms seemed to be well soundproofed).We were traveling with a toddler; and the crib was sturdy and; although the crib wasn't there when we arrived it was delivered promptly. The beds were 2 twins pushed together; but we ended up with that all over Europe. The comforters were great though - down. The rooms were clean - especially the bathrooms. We don't often ask much of the front desk/staff; but they were very friendly and helpful when we did interact. All in all - we really loved the hotel. We stayed at 2 other InterCitys during our trip: Munich and Vienna. We won't stay anywhere else in Germany from now on and have recommended InterCity repeatedly. 230872,SamuelD,03/21/2006,Such an amazing bargain! I booked via Hotwire; and they didnt deceive me; I paid 38 euros per night which included a twin room plus daily travelcard for 2 people (worth 6 euros each) which means that the room was only 26 euros; and for that price; it was amazing value; very clean hotel and room; although the beds were very small.The situation is right inside the Ostbanhof; with links to everywhere in the city so easily; it has also a lot of nice shops; that were open at 6am on sunday such as Mcdo; library; kebbab; dunkin donuts...Would definitively recommend it if you get a good price; the mini bar was also well price (2.50 euros for a beer) although phone calls were very expensive (around 3 euros for 2 minutes). 230872,konatraveller,10/30/2005,free travel card!! Stayed mid week at this hotel. Really clean and modern; very comfortable. The best thing was the free travel card; no messing about with ticket machines; just jump on the train and if you change your mind or get lost just jump off and go somewhere else! It was valid all the way out to Oranienburg for the Sachsenhausen concentration camp; about an hour away. Could only hear the station announcements if the window was open; we were on the station side too. Great location for getting around Berlin. East side gallery opposite hotel. For breakfast we just used the food hall at the station; really good value. Great hotel. 230872,Navytowntravlr,10/19/2005,Great hotel to start your European vacation Lobby area of hotel 230872,MsInformation,10/14/2005,Earplugs are your only problem I went strictly on price with a lastminute deal. I'd read other reviews from fellow trip advisors and was confused by mention of the travel card. What a thrill to be given free public transport for the duration of my stay upon check-in. This is a feature for every single guest at a ICE hotel regardless of how you book. Every amenity is available because it's on top of the Ostbahnhof station/shopping mall. You don't get breakfast in the price and the restaurant is typically overpriced so the food court in the mall is perfect - there are 24hr IMBISS stands on the other side of the station too. This is on the route for suburban trains from Schoenefeld to the centre (2euros single trip) and 5 -10 minutes any time of day or night to the centre and all points of Berlin. Bus connections are easy too from the front of the station. This is a no frills very comfortable hotel. Contemporary furnishing means you can see that it's kept very clean and staff were all fluent in English for when too many trips to the bierkellars meant my rubbish German went down even further in standard.One note: You will need earplugs; on the station side of the hotel if you sleep with the windows open you will hear the train announcements (but not the trains - weirdly) and service vehicles to the shopping mall if you remember this vital piece of equipment you will have a very comfortable high value bargain basement stay. Enjoy! 230872,timm,02/20/2005,Great Situation; Good Staff; Super Price Actually on the East Railway Station in the centre of Berlin (no train noise however!); this hotel is superb value for money. We booked thanks to two earlier reviews on this site and can confirm that the positives are all deserved. If you are travelling independently it is three stops from the airport. and 2 minutes walk from the train. Staff are friendly and helpful; rooms are fine and the free travel card saves a fortune. I would recommend on all accounts without hesitation. 230872,ATripAdvisorMember,08/24/2004,Amazing value -highly recommended Last minute booking via a travel agent came up with the Inter City Hotel. Amazing value - not much more tham a superior hostel price for two. We saved so much money by using the free transport card in Berlin; Potsdam and to the airport.Very clean; comfortable and polite service.Fantastic position for getting a short hop train (FREE!) to all the major sights; and only a stone's throw from the East Side Gallery moving murals on the old Berlin Wall.Go! 230872,me881,08/10/2004,An excellent hotel and location in East Berlin My heading says it all. We booked this hotel at the summer rate 68 Euros per night (exc breakfast) and what a bargain.The hotel is situated adjacent to the Ostbahnhof S Bahn railway station; therefore; has great public transport links including from the airport. Included in the room rate is a ticket for the public transport network which is an added bonus.The whole hotel was exceptionaly clean and the staff extremely polite and helpful.The restaurant was good value for money and the mini bar in the room very reasonably priced. On our arrival and departure day our luggage was stored securely free of charge.My next visit to Berlin will definitely be spent here. 230872,marcinelle,01/03/2009,Agr茅able et bien plac茅 showReview(23219351; 'full'); 230872,lass,10/09/2008,椐呫儕銈伄渚垮埄銇儧銉嗐儷銇с仚 showReview(21744704; 'full'); 230872,lass,09/09/2008,Zimmer zu laut showReview(20553143; 'full'); 230872,lass,09/01/2008,jederzeit wieder showReview(20553142; 'full'); 230872,lass,08/25/2008,Super Ausgangspunkt f眉r Ausfl眉ge showReview(19648247; 'full'); 230872,lass,08/14/2008,Bon situation geografique showReview(19648248; 'full'); 230872,lass,08/12/2008,Gute Lage; saubere Zimmer; mittelm盲脽iger Service showReview(19648250; 'full'); 230872,lass,05/08/2008,posizione eccellente showReview(16597953; 'full'); 230872,lass,05/01/2008,TOP Hotel =) showReview(16597952; 'full'); 230872,lass,04/22/2008,keine Entt盲uschung showReview(15579871; 'full'); 230872,lass,03/24/2008,Praktisch und gut showReview(14732813; 'full'); 230872,lass,03/16/2008,Alles in Ordnung showReview(14732811; 'full'); 230872,lass,03/13/2008,clean showReview(14732810; 'full'); 230872,lass,03/13/2008,super f眉r Kurztrip um Berlin zu entdecken showReview(14732812; 'full'); 230872,lass,01/12/2008,gerne wieder showReview(13193299; 'full'); 230872,lass,01/05/2008,Sehr gerne wieder showReview(13193298; 'full'); 230872,lass,01/04/2008,Werde ich beim n盲chsten Berlinaufenthalt wieder nehmen. showReview(13193297; 'full'); 230872,lass,11/29/2007,Sch枚n und Zentral showReview(11314538; 'full'); 230872,lass,10/11/2007,Nicht beeindruckt showReview(11661903; 'full'); 230872,lass,09/27/2007,Durchschnittliches Hotel gut gelegen aber teuer showReview(11661905; 'full'); 230872,lass,09/05/2007,durchschnitt showReview(11661902; 'full'); 230872,Unqualsevol,08/28/2007,Excelentemente situado showReview(8524790; 'full'); 230872,lass,08/03/2007,Auf der Durchreise showReview(11447578; 'full'); 230872,lass,05/22/2007,Zu empfehlen f眉r Touristen showReview(11435935; 'full'); 230872,zen65,04/21/2007,Pratico ed efficiente! showReview(7406088; 'full'); 230872,lass,04/12/2007,Kommen wieder showReview(11413774; 'full'); 230875,djl1960,11/20/2008,Recommended but starting to need a refurbishment An ideal location for a stay in Amsterdam- centrally located yet on a quiet side street. I have stayed here a few times but now feel the hotel is starting to look slightly dated; For example; the TV was old and other hotels have more up to date in room entertainment with regard to internet access and on demand films. A refurbishment is probably required to keep the hotel up to date. 230875,GlobeRoamer,11/11/2008,A really PERFECT relaxing stay .... an EXCELLENT team ... I'll be back I have just returned from a long weekend in Amsterdam where I was obliged to stay at two hotels. The first; this one; the SAS Radisson I booked myself and stayed for two nights (Nov 7th and 8th) and the second; booked by others for me you will find a review of here on my profile.There is not enough good things i can say about my stay at this hotel; we had a PERFECT relaxing stay. From the first moment we arrived until the sorry moment we departed all was simply perfect. The staff were extra friendly and efficient. Though incredibly central the hotel surroundings were very quiet with the only regular noise beyond the windows the peel of the many church bells accross the canal - hardly an annoyance is such a pretty city. THe hotel decor is pretty standard business hotel fare yet with a beautiful bar and a well appointed gym/fitness area.We were very glad to have the Ruyschen corner suite with a beautiful view over a quiet canal. The wooden floored aiery suite was spacious; well designed and appointed and immaculately clean. The wifi connection was up and operating within seconds. Mini-bars are always pricey yet this one had a very interesting selection and was not a rip-off ( though a half bottle of sparkling wine or champagne would make a welcome addition). The Nespresso professional coffee machine with a wide abundant selection of brews was very welcome. As an added asset I might suggest an ipod dock or connection for ipods to the hi-fi unit in the room so that one could listen to one's own music; (this is becomming more and more standard in good hotels as many more of us travel with our ipods and not cd's).The bathroom was a highlight with a very spacious walk in shower and a deep and long jaccussi bath with very good quality and bountiful complimentary toileteries. (my only suggestion might be a dimmer switch on the bathroom lights which could only either be fully on or off - not the best for a romantic soak !! :-))We were sad to leave and especially so when we arrived at our next destination hotel ; yes it was slightly cheaper but in no was as good value as the Radisson!A special mention must be given to Peter-Paul Van Eijk the duty manager on our arrival on the Friday night. He did all and more to correct a slight mistake that had been made in the booking system. The issue dissappeared within seconds with no prompting on our part and even despite the hotel being rather full. What might have taken a slight edge off the check in process and stay proved to be no longer a problem. Louis the concierge was also really excellent in his restaurant recommendations. A list of top and expensive restaurants i had received from friends before my departure were all booked up for the weekend and Louis provided alternative suggestions that were nothing less than perfect ; Gusto a great and reasonalbe italian open late very nearby and Le pecheur; a really excellent and affordable fish restaurant beside the flower market (we returned twice over our four day stay in the city). (i will give a quick review of each here)If only all hotel personnel were so professional and accomodating!I will certainly and absolutely return as soon as I can and FULLY recommend anyone to stay here. Well done all of you at the SAS Radisson Amsterdam. 230875,RiotPelaaja,11/09/2008,Quite good and very businesslike The location is excellent; with many spots a walking distance including the main railway station; good bars and of course; the Red Light district.The hotel looks old from the outside; but on the inside it's very modern with interesting architecture. Extremely pricey though; with 400 euros per night not even including breakfast. The latter was excellent though; with a much wider selection of sausages and bread than usual; so the breakfast was excellent as was the coffee.The hotel's bar is quite good for a hotel bar and the service was impeccable. As a nice touch; you can see Schipol airport's schedule on two monitors in the lobby.The rooms are quite spacious with excellent beds and some closet space; but the bathrooms while all amrble are very clinical and basic; though spacey. The wifi is free and the connection seemed to work quite well. 230875,railtraveller00,11/04/2008,Very Good business hotel Very good location downtown. From there you can easily reach by puublic transport the RAI Congress and Exhibition Center without having to stay in the suburbs.Upon check-in; you are offered an upgrade to a business-class room for a light surcharge. Rooms are large; well-equipped with free boardband access; a Nespresso coffee machine; etc. etc.Nice breakfast buffet ( included in the business-class rooms) but service could be improved; you wait too much for a simple cp of coffee.For those looking for this type of attraction; very close also to the Red Light District and the pedestrian zone !! 230875,ldcbl,11/04/2008,Great ;location This hotel is right in the center of the city. We could walk everywhere. it is 5 minutes to Dam Square; ten minutes to the Rembrandtplein; and maybe 15 minutes- walking briskly to the Leidensplein. The breakfast buffet was great- everything from eggs to order; yogurt; fresh fruit; cereals; hardboiled eggs;cheese and meats; but pretty expensive at 25E per person. We were able to get an upgrade to the business rooms where breakfast is included but if we didn't have that I might have looked for a small cafe. Get a good map and you can walk everywhere.The rooms were nice but Radisson please get some new hair dryers in the rooms. They have the old style hairdryer mounted on the wall. It was awful. The tube kept falling out and it looked like it was from the 70's. Housekeeping was ok; but sometimes the glasses were not changed. The bathtub was very nice and deep though. I went to Lush and got some bath bombs. Taking a bath after walking all day is great. I also liked that the windows opened. You really want a room that looks out on the street not on the interior lobby.If you can go to Boom Chicago and take the Saint Nicholas Boat club tour. it is on a small boat and so much nicer than the large tour boats. very unique. You sign up inside Boom Chicago.On the walk to Leidensplein there are several Italian Restaurants .We had some great Pizza at Antonios. The rijsttafel at Indurpura in the Rembrandtplein was very good. We tried a Brazilian steak house near Indurpura but it was only ok.Definitely get tickets on line to go to the Anne Frank House. You get to go in a separate entrance; and go early by the afternoon the lines are around the block. The area around the museum is a nice walk; but if you go on Sunday morning; as we did; none of the shops are open in the Jordaan.We plan to come back. The city is beautiful and the hotel is almost perfect. We had everything we needed except a decent hairdryer- and that is a small complaint. We didn't eat at the Hotel except for breakfast because there were so many restaurants near the hotel.Watch out for the bikes though. We had to keep our eyes open. The Dutch hate it when you step out in front of them- and who can blame them! 230875,jobagg,11/02/2008,Good all round. We had an eight day stay. No thing too much for them. Ask and it will be done. Used the restaurant three times; and the bar every night. Both excellent and would suggest you take advice from the bar staff where to go for entertainment and to eat. Rooms are very comfortable. There are cheaper places but if you want a bit of indulgence you will go far to find better. 230875,allisternz,10/27/2008,comfortable and central Just landed back in the office in London after checking out of our room at 04:30 this Monday morning.Same lovely night shift chap was on the desk as had been when we checked in late Friday night.The rooms were comfortable and we nearly got lost in the bed; as previously commented the rooms are unique with their steps up or down from the door; but if anything that gives the room a little character.The hotel is wonderfully central and a pleasure to stay in. 230875,rdmj1968,10/19/2008,Good Hotel Just checked out of the Radisson SAS Amsterdam and this was my 5th time staying there. The room iwas adequate enough; we had 2 beds; the hotel is now 100% smoke free which I didn't like. I had an opening window and me and many others just smoked out the window. Beds comfortable and the beds have just comforters on them; no sheet other than the one covering the mattress we asked them 2 bring 2 sheets each which they did within minutes. good service. Dont touch the minibar otherwise you will be charged in 2 seconds. literally. Bathroom was small and the shower had no PRESSURE. It was the worst shower I have encountered in a hotel in a while.Location is excellent- short walk form virtually everyhting. Clean rooms Ok air-con. breakfast is expensive at 25 euros per person. thats almost $40.00 US. Staff was friendly and helpful.Would stay there again. 230875,Objective37,10/16/2008,Great location; very different rooms are on offer. We are just back from a weekend in this property; we normally stay in the Amrath Palace; but we decided on a change.The location is excellent 15mins walk from Central station; do not take a cab; as you will be told that there is a one way system get charged 25 Euros! 5 mins Rembrandt; 5 mins red light ;10 mins from the shopping streets 15 mins from the Rijks Musem. Overall the Hotel is very clean; pretty good staff; with excellent Concierge (Tobar) and a good Breakfast. Its the usual Super Buffet that Radisson advertises although the breakfast area is slightly cramped all the great products are on offer; including a fresh orange juicer in the corner.My only word of warning is the very diverse nature of the bedrooms.The Hotel is made up of a covered Atrium between 2 streets; 3 of the original buildings have been kept this 1980's steel glass structure has been added. That is the Reception area; Restaurants Bars. Across the street is another block of bedrooms; which you access from an underground walkway. I did not get a chance to view these bedrooms but they did look spacious from the outside.You may get an internal bedroom looking into the Atrium; you will either love it or hate it.So; be mindful of your bedroom on checkin or phone the Hotel in advance. Altogether we would recommend. 230875,russky72,10/13/2008,Nice Hotel Stayed here for just one night on a short weekend stay.Hotel is modern and clean; with the added benefit of being in a good location. It's around 10 minutes walk from the Train Station and within 5 minutes of any local place of interest. You are central without being in 'thick of it'. Would recommend it to anyone.Amsterdam surprised me; as my perception was completly changed when I visted this city. It seems to have shed the image of a place that only Stag parties visit. It has a very cosmopolitan feel with many cafe/bars with outside seating area's and a good choice of resturants; in fact I was amazed at the number of resturants there are in Amsterdam!!If you are thinking of staying here; I would book it direct on their website. I was quoted a variaty of different prices for the same night/room; with as much as 拢60 difference! 230875,offeringmyopinion,10/11/2008,Mostly excellent! A great spot; away from the crowd but close enough to walk to / from. Staff friendly; room very clean; dinner in the restaurant was excellent; bar had a lovely ambience.Perhaps all reflective in the price that you pay to stay!Only gripe was our room was on the second floor facing into the atrium reception; after a night out in Amsterdam I didn`t appreciate being woken by a group sitting in this area chatting extremely loudly at a little after 5am!! The noise really does carry so perhaps would recommend you request a room NOT overlooking the atrium reception if you fancy a lie in! 230875,missie22,09/24/2008,Fantastic location in the heart of Amsterdam I visited the Radisson SAS on my own to attend a course in September.Having not been to Amsterdam before; I didnt know what to expect; but the hotel is located really centrally and the main tourist areas are just around the corner.The hotels rates in my opinion are expensive for the quality of the hotel - it is perfectly pleasant but nothing special - I suppose it is the location that you pay for.The hotel is oddly split accross both sides of the street; so if you are staying in the side opposite to the main section; then you do have to go up and down in order to go under the street and then back up in the lift to the rooms.The rooms were pleasant and I was pleased to see travelling on my own that you could get BBC1 etc on the television. I had breakfast and lunch in the main restaurant and it was very pleasant..The hotel has a small gym; which was pretty well equipped and well kept for a hotel gym; there were 3 cardio machines; free weights and about 5 weight machines - and unusually for hotels with small gyms it was all in good working order.I am thinking of going back to Amsterdam for a leisure trip; the only thing that would put me off about this hotel is the price in comparison for what you get -it was 239 euros a night for a single room. 230875,ebonvan,09/23/2008,Good choice - great location We stayed 2 days at the SAS Radisson in Holland in mid August of 2008 and it was very nice. Clean; well appointed and terrific location. Not in the typical hotel every 5 feet area. Close to restaurants; shopping; Red Light District; etc. Very easy to get lost there; so take a map. The staff were very helpful; check in was a breeze. We had a superior room; but don't expect it to be big - it's small by North American standards. I wonder what the standard room looked like. It had a small TV ( but seriously; folks; there was 1 channel with English with reruns of Law and Order). Everything was very clean but the decor was pretty standard. It did feature a cool module that held the TV (not flatscreen if you care); minibar; wine glasses; and an iron and ironing board. The bed was quite comfortable.We had an interior room; which meant that our window opened up into the lobby of the hotel. That meant no fresh air. Ewww. Also; if you want to talk loudly; you might want to rethink that and close the window unless you want the staff to hear you. Did not eat at the restaurant; so I have no idea about that. Nor did we have room service. Would I stay there again? Not in that room; but across the street there were other rooms that I didn't even realize was part of the hotel. I would hesitate to spend tons of money just for a room that you don't spend much time in anyway. 230875,Perihelion,09/08/2008,Convenient Location Radisson SAS enjoys a great location; within easy walking distance of the Central Train Station and the famous Red Light District. It is also 5 minutes stroll from the nearest tram stop which is very convenient to see the main touristic attractions. The hotel; although spotlessly clean and pleasantly decorated; had a somewhat old-fashioned air; especially the bathrooms. The supposedly queen bed turned out to be two single beds attached. Apart from those; the rooms (we stayed in a de-luxe) were spacious enough and had all necessary amenities. As with most of the hotels on offer in Amsterdam; the breakfast was not included in the room rate and was a little expensive at 24.5E. Nevertheless it was of a high quality with a good variety of hot and cold choices on offer. One minor irritation occured when we returned to our table to find our half-eaten food and half-drunk coffee had been cleared away in the very short time we were away to fetch our second courses. A little absent-mindedness of the staff but that was recovered quickly. 230875,Suuzyq,09/01/2008,Wonderful Radisson We stayed at this Hotel from the 27th August to the 31st. The Hotel is top class. The rooms were ample sized with high ceilings. The room had free wireless connection which would have been great had I taken my laptop. The bed was incredibly comfy and the linen was crisp and fresh. There was a mini bar in the room but we found the prices a litte pricey. Watch taking anything out of the mini bar as you won't get it back in and you will automatically be charged. Overall we had a fab time and would definately recommend this Hotel. 230875,KipperRhonddaWales27,08/31/2008,Stay at the unusual! My family of 2 adults and 2 children stayed here and we were very impressed! This hotel is unusual as the window of the room opens in to the glass atrium of the reception area instead of outside. This did make the room slightly dark and needed lights on all the time.It is of a high standard of cleanliness and the rooms are well equipped. We stayed in an executive room for 4 people. The main bed was very large and comfortable; the sofa was a pull out bed for children. If children stay and use this bed make it clear when arriving what extra charges there are for this - we were charged 50 euros extra per night that we didnt realise. The manager did waver this charge after we explained that it did not state this in the beginning.The breakfast is of a high standard of cooked foods; fruits; pastries; cold meats ; cheeses; cereals; something for everyone and the staff were fantastic there especially with children.Its a beautiful hotel in a good location it is away from the crowds of Dam Square but it is in walking distance of everywhere. We took a taxi from Central Station when we arrived and it cost 24 euros but you can easily walk it!! For its uniqueness and its high standard in everything I would definately stay there again - well worth it. 230875,aplusplus,08/22/2008,Really nice hotel I stayed there with my boyfriend and we were both more or less satisfied.The room was very clean and comfortable; the TV was dated but good enough for us; the bathroom was absolutely spotless and spacious... In short; everything in the room was very satisfying. Location of the hotel is just wonderful: on a quiet little street within walking distance to every tourist spot; a few streets away from the red light area but nothing to be worried about. All in all; we enjoyed our stay very much. If there's something to be improved: the reception was quite routinely and cold. Prior to departure; we were promised to have a queen / king bed and room with street view; but got twins and a view of the neighbor's wall. These are not critical elements for us. What bothered me was the fact that the welcome staff didn't even say a word and let us discover the bad news on entering the room! 230875,WeL0vet0Travel2,08/19/2008,Perfect Room and Location From check-in to check-out everything was just wonderful. We arrived around 10 am on Friday morning and were delighted to be able to check right in and go to our room; freshen up and head into town to see the sights. The front desk was very helpful answering all our questions and provided a great map of the city. You can't ask for a better location. Everything is within walking distance and still a quiet location once you retire in the evening. We had a business room which was quite large compared to other European standards. We will certainly stay there again on our next trip to Amsterdam. It may be a little pricey (conversion from Euro to USD) but well worth it in my opinion knowing you have a clean room; clean bathroom and a bar right downstairs. 230875,happylady2,08/14/2008,Great Location; Great Hotel Bar and lobby area 230875,BrickwallDad,07/27/2008,Fab Location - Great Rooms lovely lobby 230875,A140,07/15/2008,TOP NOTCH Stay here on average 3 times a year it's great. Perfect location; coffee shop across the road; shopping nearby; excellant standards and veryt helpful staff. Pricey for parking but that's Amsterdam!I have stayed here with my young child also and it's very child friendly; I was here for a week with her and had a great time. Very clean and helpfull as I had to call a doctor for my husband while there and he was treated in the room and the hotel sent out a taxi to collect his prescription for us so I didn't have to drag the baby around to the chemist ( I actually knew where it was but the average tourist wouldn't ) My partner is half Dutch so we are well travelled in Holland and this is one of the best value for ***** stars Hotel ; with a great location and no sleeze around you.... 230875,leehal,07/08/2008,Very nice Booked this hotel through Expedia and think the price was quite heavily discounted; 5 nights in a 5 star hotel for 500 GBP.Hotel is in a nice quiet street a few hundred yards from the red light district - everything is within easy access.We are staying on a room only basis; charge for breakfast in your room is a whopping 30 euro; not sure how much it is in the restaurant but it will be expensive.We have had room service; 2 x burger and chips and a bottle of wine for 60 euro - not a bad price; excellent quality.We are staying in the main block of the hotel; room is large and has everything you need - TV; safe; mini bar (mega expensive); tea/coffee making facilities; free wi-fi; trouser press; desk; arm chair etcRoom and bathroom are really clean - read some negative comments relating to the toiletries provided but they seem fine to us.Bed is comfortable and the linen is really good quality.Hotel staff are very friendly and attentive; they have helped me obtain a rollator/wheeled walker and seem very knowledgeable about all things relating to Amsterdam.Taxis ordered by the hotel are great; so far we have had a nice big BMW and a Mercedes; nice to travel in luxury - fares are reasonable too.We even had a phone call from the manager asking our opinion on the hotel with regards to cleanliness; concierge; movies; food etcReally cannot fault the hotel in any way; we are used to staying in top end hotels in the USA such as Sofitel; Loews etc and this is on a par with them. 230875,BelfastMunsterfan,06/24/2008,Perfect location; marvellous rooms Just returned from a city break weekend where myself and my wife stayed in this 4 star hotel. I had read reviews from Tripadvisor and decided to book the hotel; with the hotels own website where the prices are pretty much the same as hotel booking sites.Hotel is 5 mins away or 10 euros away from Central Station.Rooms very clean; however not much space. Our room was overlooking thye inner atrium/reception and the window opened inwards; so not much room.We had an american breakfast which was a basic enough continental breakfast which was 49 euros for two people which we taught was steep.If i was returning to amsterdam id stay here again; but probaly get a room facing onto the street; and eat elsewhere.As it was our wedding anniversary; i'd requested a room upgrade and was upgraded to a deluxe room; which was a nice touch 230875,jthejock,06/16/2008,Well located Steps from bed to bathroom 230875,RAWBaltimoreMD,05/01/2008,Great Location. Free Internet. View of Hotel. It is a large hotel hidden behind the traditional facade 230875,vjcc80,04/27/2008,Top Notch !!!!!!! Booked here as a suprize for my Fiances 21st Birthday. (I had told him id booked a 2*) We arrived 4 hours early and they offered to let us check in immeadiatley. They wished my Fiance congratulations on celebrating his birthday and made us feel very special. To top it all they up graded us to a Business class room!!! We were very impressed!!! We then went to our room which was situated in the old part of the Radisson accross the road; however there is no reason to have to cross the road you go under the road my a lift system; the concourse is beautifully presented; light and airy and made quite an impression on me!!On entering our room we were suprized how big the room was; also very delighted; it was furnished with Georgian furniture with a king size bed. There was a mini bar stuffed with goodies. Also a coffetiere. The bathroom was lovely and supplied all your toiletries. Also a hairdryer!!! Plenty of bag and wardrobe space.We ordered room service which was quick and delicious and at very reasonable prices. I would reccomend The Radisson Amsterdam to anyone who wants 5* luxury right in the heart of Amsterdam.5mins from all the wierd and wonderful attractions of AMSTERDAM!!!!! 230875,IrishPaddy123,04/11/2008,Radisson SAS; Amsterdam We stayed in this hotel for 4 nights in January 2008. We were impressed with the standard of cleanliness throughout the premises and the general decor. The integration of old historical buildings into the property is also to be commended. However; in my opinion; it didn't have the feel of a 5-star hotel about it. To me; it felt more like your average; run-of-the-mill 4-star that you get in every European city. With this in mind; the cost of staying there seemed excessive; especially when breakfast would have cost 鈧?5 per person on top of that.The location of the hotel is excellent. It is close enough to the attractions to be within comfortable walking distance; yet far enough away to be peaceful and quiet. We checked in a few hours early; as our flight from Cork had arrived in the early morning. After a minor fuss from the receptionist; we got our room easily enough. A minor irritation was to be charged a city tax on top of our rate on departure; which may well have been the fault of the site where we booked the hotel. 230875,RoamstheWorld,04/08/2008,I LOVE this hotel SAS Lobby 230875,BayswaterBabe,04/05/2008,Excellent Hotel We booked about 5 months earlier but it was worth it because we got a very good deal. I had been looking for hotels in Amsterdam for literally years but had been put off by the expense. The Radisson's prices seemed to be a little cheaper than other 4-5 star hotels in Amsterdam.We stayed over Easter this time. I am not sure but I think we may have been upgraded to a nicer room since the price quoted in our room for price per night was far more expensive than the rate we actually paid when we checked out/on our online booking form. We had also requested a room on a high floor with a good view and we got both.Staff gave us a very warm welcome. The room was lovely; really nicely furnished; big TV with plenty of channels; good storage; nice modern; marble bathroom with good hot powerful shower and lots of nice toiletries. The room was not huge but big enough for us. There were free little chocolate eggs in bowls scattered round the reception area which my boyfriend enjoyed helping himself too. The bar in the lobby area looked nice although we didn't have time to stop there and the lobby looked very impressive with a water feature and two computers offering free internet access. One computer was not working during our stay but there was not a big queue. There is also free wifi in all rooms.We did not eat at the hotel restaurant or have breakfast there (24 Euros seemed a little steep) but there are plenty of small cafes within a minute or two's walk from the hotel which do really nice breakfasts for a fraction of the price.The location is amazing. Right in the centre and just round the corner from the red light district although this is not obvious at all unless you walk from there. It is also far enough from it to not see it at all unless you want to go looking for it or get lost. The area surrounding the hotel is not at all sleazy. There are plenty of amazing pubs within walking distance of the hotel and it is bang in the centre of all the main sites. The hotel was busy but it never felt overrun with tourists and staff were always friendly. 230875,liverpoollondon,03/28/2008,Nothing was a problem! We stayed over the snowy Easter weekend and found the hotel to be cosy; comfy and very nice.Only one mistake occured and it was quickly rectified - twin room and we're newly married.I called as we entered the room and the response was no problem we'll have the room made up for double. I pointed out I wanted a double - not a twin made up as one (how uncomfortable are those...).And in 5 mins we had a new key and a new room. The view was not as good - but you know what - it suited us better than the initial room over looking the courtyard as it was out of the way and quiet on the corridor.So well done Radisson - we'd recommend and use you again.p.s. it's so close to everything too! 230875,waynecom7,03/25/2008,Great Hotel Just returned from 4 nights at the Radisson SAS Amsterdam. It's a great hotel; lovely staff and a great location. Located centrally; everything from museums to restaurants are within walking distance. It's away from the red light district so quieter. Drinks and breakfast are expensive (24.95 euros for breakfast) but there are pleny of nearby if you want to go out. Highly recommended. 230875,MichaelfromVienna,03/25/2008,great location; friendly staff; nice hotel We stayed at the Radisson SAS Amsterdam for 3 nights over easter 2008. Booked the hotel online via Expedia.de.First of all; the location of the hotel is perfect; right in the middle of the city; at the edge of famous red light district and at a little canal.We knew the hotel from passing by at several other visits in amsterdam; so I knew it has a huge atrium lobby with rooms facing into the lobby.So I mailed to the hotel; that we would like a non-smoking room with two beds with a window to the street. I assume windows opening to the lobby make the room sticky since you dont get fresh air from the outside.Arriving at the hotel we learned; that they could fulfill all of our wishes and we got a very nice room on 4th floor - 406.Compared to the Marriott where we usually stay rooms are smaller; but still very nice. Bathrooms need some renovation; but still OK; nice amenities and good water pressure.Staff all over the hotel is really nice and helpful. We did not eat at the hotel since its very pricy; bar is very cosy but also exxpensive.Very positive: Hotel has free internet wifi access all over if you bring a laptop and offers free access to the internet in the business center including printing.On departure day we asked for late checkout and were allowed to check-out at 3 PM.Again; a very nice hotel; PERFECT location; rooms are OK; staff is very helpful and friendly; we would stay there again.One additional tipp: If you are looking for great; local food. For 9 years now we have dinner at our favourite restaurant in Amsterdam. Very close to the Radisson in a little street; Berenstraat 12-Family owned; very cosy atmosphere; great food. Also a lot of locals eat there; thats always a good sign for us. Make sure you reserve in advance; since its quite small; they get full every night.http://www.zwaantje.demon.nl/ 230875,pjatravel,03/14/2008,Great for Business; not so much as a tourist even though location is great I've stayed in this hotel numerous times over the years for business and find that it's wonderfully accomodating for the business person. The conference facilities are great for the 50 or so folks I've had the pleasure of working with during our stay here. It's always felt a bit strange to have to walk under the street to get to the conference facilities; but that's probably just me.Internet access and a high degree of cleanliness and helpful staff for all sorts of one-off requests during our business meetings always makes me feel comfortable during my stays here. For business in Amsterdam; centrally located and close to anything else one might be interested in doing to augment their stay in Amsterdam; this hotel is highly recommended.One odd comment overheard on a recent trip was How can this be a 5 star hotel if the bar doesn't open until 1700?. I don't know the answer; but that is a very strange aspect of the place. The bar is; however; wonderful when opened (if a bit expensive).Otherwise; another great stay! The management of this hotel are doing a great job. 230875,HandP,03/07/2008,Good location; ok hotel We stayed at the Radisson SAS hotel in the Centre of Amsterdam for quick weekend break at the end of Feb 2008. The hotel is of reasonable quality with an impressive reception area. The corridors where the rooms are remind me of 1960s school corridors. The room was very comfortable however and of a good size. The bed was also comfy. Everything was clean and the shower was good. The hotel is in a quiet area and only a 15 min walk from the main shopping/red light district and Centraal Station. i would def stay here rather than right in the thick of it. The hotel bar was quite nice but expensive (a glass of wine/fizz is tiny!) Overall it was a pleasant place to stay but was quite expensive. It was in a great location though and we would stay here again. 230875,Drschrebling,03/06/2008,Good; business hotel This was a hotel with a fantastic location; but be aware that it is very corporate in terms of vibe and set-up. However; if you are looking for a reliable; clean; functional hotel that is a great launch pad for the main attractions in Amsterdam; then this is the one for you. It is only 5 mins from Dam Square; Main Shopping; Red-Light District; loads of restaurants and 10 mins walk from the main musuems (Anne Frank; Van Gogh) and main train station. We really enjoyed our stay in Amsterdam; spent very little time at the hotel; but were glad we'd booked a nice relaxing and professional hotel for our stayOne tip - make sure you have a quick visit to the Rusland Coffee Shop opposite the hotel! 230875,s0kutatsu,02/29/2008,Nice Hotel Located in the centre of Amsterdam; just three blocks from busy Dam Square. The Stopera Theatre and the flower market are within two blocks. It's one kilometre to Amsterdam Centraal train station...Clean; Cozy...and very friendly staff.Enjoy my stay!! 230875,eacus,02/19/2008,no way 5* This hotel is no way a 5*. I've stayed in a number of Radissons in the past and this was by far inferior. The commual areas are really dated and the rooms small. The first one we were shown to stank of smoke. They tried to say they would send someone to spray some air freshener but after a long conversation i managed to convince them to move us. Trying to get a later check out was equally as hard. On a positive not the location was good and we could walk everywhere we wanted. 230875,victoriadalaki,02/19/2008,Wonderful hotel in a wonderful city Hotel 230875,jihyun,02/10/2008,not that great First of all; I must say it was the worst SAS I have been so far. Why? Bad smell (like after someone used the bathroom) throughout the hotel and specially in the rooms drove me up the wall.Secondly; the mattresses in the standard room I stayed was so old that it was like sleeping in an hammock. Pillows had little lumps telling its long history.Thirdly; although location-wise; its centrally located; as women travelers the streets leading to the hotel were pretty dimly lit although quite.But on the good side was the free internet access I had in the rooms.Hope other travelers will be aware of these problems before they book as raving reviews of this hotel by others made me choose and regret. 230875,colinb3469,02/08/2008,Great Location - Friendly helpful staff We arrived just after 11 in the morning and they found us a room straight away - they also remembered it was my wife's birthday on the day we arrived and reception and the concierge wished her congratulations as we arrived (as did Passport control as they checked her passport - can't imagine UK PC doing that!).The room was excellent; comfortable; firmish bed (good for the back after a hard day's walking). Plenty of space and a nice; if not luxurious ensuite bathroom. The hotel is located right in the centre of the city; within 5-10 minutes walk of most major sights.We also benefitted from the discount for staying 3 nights; so a 5-star hotel for a lower price. Would highly recommend this hotel for a business or leisure stay. 230875,dogtordolittle,02/05/2008,Does what is says on the tin. Good hotel in central but quiet location. Service friendly and efficient. We were there on a quiet weekend and were upgraded to a better room. Have stayed twice now once on business but went back for a weekend break as it was such a good location. 230875,Bul,02/03/2008,nice; clean hotel in city center It happened to us quite rarely; that we could stay for a reasonable price in a nice hotel; in a metropol city of europe. We stayed here for 3 nights; and liked it very much. Very nicely decorated room; with a lot of space; friendly reception and right in the city center. The only surprise was the very expensive restaurant and the breakfast(24 Euro). After first day; we discovered cafes outside; which offered the same breakfast for halve of the price. 230875,gurupalm,02/02/2008,Excellent Quality Lacking in Character I stayed here with my girlfriend for 3 nights in Dec 06 just after xmas. We arrived early but they were able to provide us with a room straight away which we found very useful as we were eager to dump our stuff and get out exploring.The room was very clean and had an excellent en-suite which was much nicer than in many other hotels I have stayed in. TV had a few english channels if you had some time to kill and the bed was comfortable and very big. Room had all the usual amenities you would expect from a 5 star hotel including safe. Only complaint really is that the hotel was a little dull and had nothing about it that gave it any charm or quirkiness; that said it was quiet; clean and comfortable.If you are coming to Amsterdam don't miss the Heineken Brewery Tour; it's highly amusing and you get plenty of beer plus a gift to take away with you. 230875,BallyLondon,01/23/2008,Location; Bars; Clubs; Times; were to go... etc.. Comparing prices and looking for the best deal can be frustrationg as we all know!!! We booked 3 nights stay through Hotels.com and they do a 25%offer if you stay for more then 3 days or more. Brilliant!!!Just a sneaky bit of advice if you are going for a special occasion then make sure you inform the hotel via email before travelling and then they upgrade for FREE!!!!! Excellent.... Hotel has Bar; restaurant; free internet service; very clean and of high standards. Staff are very friendly and warming. Rooms are very clean and would mark them the best! We went for our 1st Anniversary and decided to be adventureous..Best to get Tram into Central station which costs about 3.80 euros one way and then walk from the Station to the hotel which is only a 10 min walk. The Hotel is situated by the canal on Rusland and when asking for directions the street is pronounced Rooshland!!! the Red light district area is 2min walk from the hotel along the canal and Rembrandtplein is a 10Min walk in the opposite direction; thats were you will find alot of bars; clubs; restaurants etc.... Be aware the bars are open until 12pm and clubbing does open from about 9pm but does not kick off until 12pm; and are open until 6am. Good restaurant to eat at is the Ghandi if you like Indian a meal for 2 is abt 60 euros; or just grab a pizza for 4 euros.Bars are good in Rembrandplein near the Schipol hotel. and there is a good club there called the VJ.Leidesplein however is futhur out and to get there is around 7.50euros and coming back home anything upto 20 euors.Leidesplein is were all the major clubs are and eating out etcc... Jimmy Woo is a good club; Zebra; Or even better the Paradiso!!!Cab back to the Aiport can be expensive upto 50Euros!!!Enjoy....... 230875,twiggyandgin,01/21/2008,Mixed feeling!! A group of 7 of us stayed in the radisson for a weekend recently. The hotel had many different advantages and disadvantages. The hotel itself is beautiful with great; friendly staff who are always willing to help. Beautiful rooms and bathrooms and the lobby is great. The location of the hotel is quite good. It is about 3 minutes from the red light district but far enough to be out of the way if you don't want to go near it. It is also about a five minute walk from Rokin/Damrak. Overall the hotel was quite disappointing. It was simply too expensive for what you got. The rooms were nice; yes; but for half the price you could still get a lovely room in any adjacent hotel. We had a drink at the bar one night and a double southern comfort and lime cost me 15 euros! Unbelieve considering it comes from the same factory as the southern comfort I would pay 拢5 for at home....!! Proceed if you have a fortune to spend...! 230875,travelbug2727,12/20/2007,My most favorite place! My friend and I had just had a crazy 3 days in Paris and a serene couple days in Norwich...then we ended it with a big bang in Amsterdam....WOW! It is my new most favorite place ever! The hotel is in the best part of town...right on the side of the Red Light District and the coffee shops...I'll get to that later. We arrived at the Radisson and the room we had reserved wasn't ready; so they upgraded us to business class! NICE! By European standards; a large room with a large bathroom. But once again; we ran into the half shower door...something I'll never understand. The room was clean and comfortable. They had some normal tv during the downtime we all have to take when traveling abroad. We had a great view from our window. The street wasn鈥檛 noisy or busy...which is why is it such a gem...the next block down was were all the action started!Excited; we droped off our bags and go outside to look for a coffee shop and bingo...right there; The Rusland. Wow....what a great place; off the beaten path for most people; but right in front of our hotel for us...lucky us. :) Again; mellow; quaint and nice. We traveled everywhere around Amsterdam but between the best coffee shop and the hotel being there...that was our favorite place to be.As for the food; breakfast was included for us; it was great...cold and hot foods. As for dinner; I had a wonderful tuna steak...the best food I had since I had been on my trip.This is a great hotel and the people who work in it are just as pleasant and kind. When I go back Amsterdam; I will be going to the Radisson. 230875,tripperTA,12/19/2007,Downtown SAS Radisson excellent and well located All nicely in order : centrally located hotel; perfect room with lots of space; excellent breakfast; efficient and friendly reception staff.霉Would go there again when next in Amsterdam. 230875,frobnitz,12/19/2007,Great location and service; would stay here again Pros:Decent sized roomRoom was very cleanGreat serviceGreat location for walking the central part of the cityQuiet street and roomsGood breakfast buffetFree wi-fiCons:A little pricey (we paid ~$325US per night)Breakfast is very expensive if you eat in the hotel (25鈧?per person)Interior atrium (and rooms facing inwards I'm guessing) can get pretty smoky; especially Friday-Saturday nightConcierge wasn't that knowledgeable about restaurants in the area; so take a dining guide with youDetails:Stayed at the end of November 2007 during a very cold spell. The location of the hotel was great since we could go back quickly when we were cold and tired of walking. Heated bathroom floor was a nice touch.The room was a good size for an urban hotel in Amsterdam and was nicely furnished. We had a room facing an alley in the back; so it was very quiet. Not much view from the 4th floor but that's not why we stayed here.I forgot my cell phone charger. They stocked a complete collection of chargers and loaned me one free of charge for the entire week. Service was always quick and friendly; unlike some other hotels in Amsterdam (e.g. Dorint by the airport).The smoking problem will go away in 2008 when they ban smoking there. In the meantime avoid rooms facing the atrium. 230875,VacationDude,11/27/2007,Pro's I'll keep it short here because frankly; there is not much to say. My wife and I stayed here 3 nights. The hotel overall is okay (3 out of 5 STARs) but since this was my 1st trip to Amsterdam; I don't have a frame of reference to other hotels in the area. I have traveled a bit however so here are my findings.Pro's: nice looking and clean lobby; front desk was helpful with directions the one time we asked; there are 3 coffee shops within a stone's throw if that suits you; the room was clean; bed comfy; heated bathroom tile floors; we did not have any foul bathroom odors as others reported; great location on quiet street but very close to the actionCon's: check-in guy was not too welcoming and I doubt he cracked a smile once (did he get a tip?); room was small; toiletries were skimpy; shower pressure not very good except handheld but it was mounted too low to shower with without using your hands (you'll see); small slippery shower/tub with no floor grip so be careful; t.v. reception was poor; lobby bar WAY overpriced!You probably won't spend much time in the room and neither did we. It was clean and had a comfy bed so it suited our needs just fine. However; for the equivalent of $290 USD per night this was not a good value and I expected a bit more. Oh well...Amsterdam is on the Euro and the U.S. dollar has taken a beating so be prepared if you are from the U.S. 230875,nancenet70,11/13/2007,Yet another great stay My 2nd stay here. I arrived early and was checked in to a room that we weren't happy with; so they made every effort to make our stay perfect. We were moved to a better room (the best available during a very booked weekend); and front desk employee even went with us to view it to make sure we were happy. We were treated like VIP's even though we were paying regular rates.The concierge was helpful all weekend; with maps; directions; calling taxis etc.The hotel itself - our room was in main part; last year we stayed across the street in renovated part and room was MUCH bigger.Not to be petty; but the toiletries were not up to my expectations; I stay in many Radissons so I expected the same shower gel and shampoo you usually get so i didnt bring my own; but it has changed to a lesser more watery quality; unusable. And I missed the Qtips and the makeup remover cotton pads. Also the room service menu was very small; I guess they have limited the menu options? It was much better last year. The 24.50 charge for breakfast is also WAY overpriced. There should be a lower option for folks who would like to spend less.Overall; I will come back to this location yearly; but hopefully next time I will be able to get the room across the street. 230875,gana,11/12/2007,No Surprise We have been my girlfriend and I many times to Amsterdam. It was our first experience at the RadissonFirst of all; the location. if you want to have a fast and nice overview of Amsterdam It cannot be better. The red light district is 5 min walk from the hotel but located in a quiet and lovely area; so you do not have to be afraid to be invaded by the tourists. We get to the Radisson by foot from the train station; it took 10/15mn.The Hotel lobby has a nice looking and seems to be newly renovatedNext is the staff. Really professional. Exactly what you expect from such a business hotel. The receptionist gave me a room at the first floor with a view on the street. I asked if I could have another one at an upper floor. She replied that the hotel was fully booked but to please me she will do her best to find me another one for the day after.In fact I kept my room. I was scared to suffer from the street noise. The double glazing and the quiet street where the hotel is located let us fall in a deep sleep.The room is clean; spacious with modern furniture and free wi-fi internet connection. I usually have problems when I travel to get used with the bed. This time I slept like a baby thanks to the firm but comfortable mattress. The icing on the cake is the rusland; just in front of the hotel (the amateurs will understand).The only criticism I could give is the food quality at the bar; we tried many different snacks; and believe me it鈥檚 not worthwhile.By the way let drop the hotel breakfast and run to 鈥淒E Bakkerswinkel鈥? It is 5/10mn walking. you will start your day with a smile hooked on your face.Have fun Amsterdam is magic! 230875,holmesontour,11/10/2007,very nice stay Stayed here on business. Arrived on Sunday night by cab from the central station. took about 15mins and 15 euros.Check in and checkout was no problem. Room was excellent (heated floor in the bathroom) and free wi-fi.Cabs ususally took about 10mins to arrive.Location; 5 mins walk from the red light distict; 10mins walk to Dam Square; and shops.Would recommend the steakhouse restaurant Gauchos; it was always busy; so if there is more than 4 of you at 8'oclock; you're best to make a reservation.Apart from breakfast; didn't eat in the hotel. No real reason other than we thought it'd be nice to eat out. I'd use this hotel again. 230875,love2travel2,11/01/2007,Great Stay with rocky start Window 230875,UKDavidS,10/23/2007,Lovely hotel A lovely hotel in the heart of everything but yet in a quite corner of the city. Very good service on reception; rooms well appointed with beds more than comfortable. If you don't know exactly where you are going I would recommend a taxi for your arrival e.g. from Central Station as it would be otherwise easy to get lost. Once there you will realise you are near to everything Amsterdam has to offer. This is now my first choice of where to stay in Amsterdam. I would recommened you go out for meals however; including breakfast as at the hotel food is a little pricey. 230875,virginian9,10/11/2007,Exactly As Expected Historic Building Within Hotel Atrium 230875,GTMarketing,10/02/2007,Short walk to Red Light but not in Red Light District Excellent location and Wireless Internet Access is included in the price of the room! Short walk to the Red Light District and the main town center; but on a quiet and upscale street. The only criticism that I have is that they allow smoking in the lobby 鈥?there is no way for a non-smoker to by pass the smoke in order to get to your room! They will hold your bags after you check out for free which is a nice service. 230875,SeattleGoneTravelin,09/20/2007,Great location; you really can walk to everything Asian theme room 230875,anonymousfromlondon,09/16/2007,very smart and professional hotel I stayed here on business. I was appreciative of the welcome check in upon arrival and the superb room I was given. The hotel is lovely; very modern; smart and comfortable. My only reservation as a single female traveller was it is around the corner from the red light district but as long as you arrive in a cab as I did it is excellent. I would definately stay there again 230875,Philip6974,09/11/2007,Fantastic location It's in a quiet street in the centre of Amsterdam; which is good news if you're a light sleeper like myself. The room was a little bit small; but not overly-so. I had a fantastic view of the city; being on the 6th floor; which is the top floor. The restaurant was suprisingly fantastic; I didn't expect that standard from a hotel restaurant - try the lychee caviar! The staff are all very nice and courteous; as are all the Dutch people in general. I recommend this hotel whole-heartedly. 230875,15may06,09/06/2007,In the heart of Red Light District Was here on business. This hotel is located in the middle of the red light district but it was one turn away hence it was quite quiet. It is easy to get around the city centre due to its location.Check-in was straightforward. We were given a room in the current block but as we got into the room; it stank of smoke. Returned to reception and was given another room straight away without any fuss. The room was now located across the road but easily approached via the underpass as part of the hotel. The room itself had furniture that was looked dated but it was clean. The all marble bathroom had a terrible drain smell. That was easily rectified by putting the wastepaper bin over the little drain. The restaurants served good quality food and service was good. Meeting rooms were adequate and well catered for. Overall; comfortable and adequate. 230875,RossyFan,08/17/2007,Nice Hotel; good location I would recommend this hotel; the location is excellent; within easy walking distance of most major attractions. The room was nice; spacious and modern and the service excellent. Our airport shuttle bus; booked via the hotel; failed to show on our last day but once we'd mentioned it to the front office staff a private taxi arrived within minutes and took us directly to the airport. Breakfast was OK although I have to say that despite a sign offering to cook omlettes; there never seem to be anyone around to do it. I also expected freshly cooked pancakes rather than help yourself mini ones which looked as though they'd been hanging around for a while.There is a nice relaxing bar on the ground floor which is a good place for a nightcap. All that apart; here are some recommendations in the area:-Kapitein Zeppos in a little alley off Grimburgwal-great international food. Spanish tapas; Belgium mussels; lamb tagine and terrific fish mousse. The place itself has a lovely old fashioned feel. The waiter service was impeccable and the food faultless.Museum Amstelkring; 40 Oudezijds Voorburgwal. There's a hidden church here in the loft conversion. Fascinating place.Dutch Resistance Museum on Plantage Kerklaan (near the zoo). A gem of a museum which deserves more than the 150 or so customers I was told they receive in an average day. The Brouwhuis; 6-8 Klovenierburgwal-excellent white and blonde beers brewed on the premises. The food looked OK as well although we didn't get round to trying it.Hope this helps. 230875,JackyLondonUK,08/13/2007,Great hotel We stayed at the Radisson for 3 days last week (7th/8th/9th August) and found it really good. The room we had was lovely; wooden floorboards; nice big bed and well laid out. The staff were good and nothing was too much. One tiny point was there didn't seem to be a lot of drawer space if you were staying for more than a few days.I personally thought the lobby was very nice; atruim style with hugh glass windows - lovely and bright.I would definately come back to Amsterdam and stay at this Radisson hotel. 230875,bax52,08/11/2007,Jaded and tired Although the location is excellent there are far nicer options in Amsterdam than this hotel. The rooms are tired and jaded and the lobby is very odd. Didnt enjoy sitting in the lobby as its stuffy and humid like a big greenhouse.Its on ok hotel. Quite bland we thought. The Concierge though is first class and couldnt do enough to help. Thanks 230875,Fenlander1,08/04/2007,Great Hotel Very comfortable bed 230875,Lou78,07/29/2007,Perfect Got back a few days ago from an excellent stay at the Rad SAS Amsterdam. It does everything is says on the tin; true it does not have the boutique hotel appeal (something we often prefer) but after a few disappointments on recent trips to boutique style hotels we opted for the Radisson.We got an amazing rate 拢326.00 twin; deluxe; with breakfast all taxes included. It took a while to find such a good rate but it was well worth the search.Location; location; location in an upmarket street right near the Niewmarket (5 min walk).Canal boat hop on hop off (starts from the Central Station) great value and really good fun.Buy tickets for all the museums in advance on the net (they allow you to queue jump); it is really hard to get tickets that let you jump all the queues when you are there and trust me with so much to see you do not want to waste your time in long queues. Evenings cool at the moment so pack warm.The Bird Thai restaurant was the best we eat in; loads of food; really yummy and fast (everywhere else was very slow) service with a smileThe room was more spacious than we expected with plenty of hanging space. We had an arm chair coffee table in a bay window; twin beds pushed together (so it felt like a big superking) plenty of lighting options; huge desk mirror and the standard Radisson grey marble bathroom with shower over bath. We had a great street view directly opposite the lovely Coffee Shop Rusland (one of the best in the area). Air con was effective and very; very quiet. Beds were super comfy and lots of big squashy pillows. Breakfast was amazing; loads of fresh fruit; breads; cereals; juices and loads of cooked items. Coffee was fresh and plentiful.All the staff we so helpful and friendly something I think is hard to find these days.The bar looked nice but we never tried it and the lobby was ok not as grand as some hotels we have stayed in this class but you don鈥檛 spend much time in the lobby do you?! I also felt it was a real shame that they had not worked with the old buildings they had a little better rather than making it look like a (60's/70's) new build in parts. Hated the smoke everywhere thing but it was no smoking at breakfast and we had a non smoking room so it did not cause us much of a problem. All in all a great choice and would definitely recommend to others :-) 230875,dazcrouch,07/23/2007,Excellent Hotel This was an excellent and well maintained hotel. What I would expect from such a large chain. There was in house parking; which was convenient; the staff were very helpful and made the stay a good one. 230875,6DIVE,07/21/2007,noisy room nice roome; but we ask for a quiet one; and all day long; even the morning of our departure at 8; there was a terrible noise from drilling. the floor was being renovated and though the hotel was not fully booked; we had a room in the same place where the floor was renovated. very hard to be waked up by a drill at 8am.We won't return to this hotel despite a wonderfull breakfast. during checking out; the intern just appologize and did nothing for us. A note in the room from the Gm says guests are invited if they are not satisfied... the front office manager could apply the chain policy...not for us. 230875,fluff34567,07/09/2007,nice hotel nice hotel; far enough away from the drunk english crowds so is quiet - but only a 5 minute walk to the red light area and other main attractions. rooms were clean and bathroom of a good size; hotel service/decor was very good also. enjoyed the sauna and fitness room - sauna is for max of 3-4 people though. in all a very pleseant stay and would happily stay there again. 230875,Moen,06/25/2007,Great Hotel Outside the hotel 230875,DJSally,06/06/2007,Radisson SAS Hotel The hotel is on a really pretty tree lined street and close enough to walk to Central Station and Dam Square. The lobby is pleasant; and comfortable with a comp coffee/tea machine. The breakfast buffet is around 21 Euro; but worth treating yourself to...absolutely wonderful! The room was clean and comfortable. The staff were very accommodating. Would definitely consider this hotel when I return to Amsterdam! 230875,KK78,06/06/2007,Clean and Convenient My husband and I stayed at the Radisson SAS in Amsterdam from 2-4 June. We arrived very early on 2 June; but were able to get early check in. The room was clean and big. We had a view of inside the hotel atrium; which was cool. The room had a minibar (although I would recommend purchasing beer/soda/water outside the hotel as the prices were a little above average); kettle with coffee/tea; iron and ironing board; safe; and the bathroom has shampoos/soap/body wash and a blowdryer. The employees were also very helpful with local information. We ate breakfast one morning at the hotel for 鈧?5 for two people; but there was a big buffet selection of omelets; eggs; breads; pastries; cheeses; meats and sides; etc. We also ordered room service one night (again; the prices a little above average); but the food was good and the service was pretty quick.The hotel location was very convenient and in a good; safe area. It was close enough to walk everywhere; we didn't use the tram once; but then again we had excellent weather. It's a few blocks from the Red Light District and Dam Square; but far enough that it wasn't a touristy area. There's also a coffeehouse right across the street.We found an excellent traditional Dutch restaurant; Claes Claesz; near the Anne Frank House. Much better than the highly recommended D'Vijff Vlieghen and half the price for better food; plus on the weekend they have an excellent piano player. Also; make a visit to the Pancake Bakery!Overall I would recommend this hotel even though it is a little pricey; but for me the location; cleanliness and friendliness of the hotel staff were far more important than the price. 230875,jillybeansan,05/29/2007,Nice Stay at the Radisson SAS We had a pleasant stay at the Radisson. The hotel staff were friendly and quite helpful. The rooms were of adequate size. The hotel is located just a couple of blocks from Dam Square and one block from the Red Light District -- just to give you a point of reference! The breakfast buffet was quite good as compared to your average breakfast buffet. We would recommend the hotel. 230875,angelee,05/21/2007,Perfect... Luxury but still very up to date the sign outside 230875,PrivyChamber,04/19/2007,comfortable and quiet This was a last minute trip; so I had no time to delve into Amsterdam鈥檚 boutique hotels and decided to go with an American style chain. We were not disappointed. The Radisson is a nice hotel with a courteous staff. They made arrangements for cabs; placed reservations; and handed out maps with a smile. Even though the service was impersonal; it was excellent. The room was large; clean; comfortable and in good repair. The closet was larger than most with adequate space. The bathroom was marble and the gently heated floor was great. The shower was a wall mounted American style. A hand held is also available. The bed was a true king and very comfortable with a down comforter. The only gripe I had was the lack of a top sheet. At first we thought it was an oversight by housekeeping. By night three there still was no top sheet. You may have to ask for one. The in-room coffee is no charge although it鈥檚 instant. The mini-bar is pressure sensitive meaning if an item is picked up; it鈥檚 automatically charged to the room. Wifi unlimited internet access is included with the room rate and it鈥檚 easy to sign on.The location of the hotel is walking distance to most sites in Amsterdam. Numerous restaurants and shops are close by and there is one coffee shop right across the street.I recommend this hotel.Tips: Taxi cabs are reasonably priced (for a major city)The bicycles are everywhere; kind of like China. They don鈥檛 like to slow down for pedestrians. Watch for bikes first; then cars and busses; then the tram.Money changing at the train station offers reasonable rates without excessive commissions and fees.Some shops and restaurants require customers to ring the bell for entry. If the door is locked; check for a doorbell.The people are friendly and for the most part speak excellent English.Holland is a permissive society. If you have problems with cigarette smoke; prostitution; or marijuana; go elsewhere. Smoking is allowed in most restaurants and public places. There are no designated sections. 230875,Sharkattacks,04/10/2007,Good location Came back form this hotel last Sunday. I would not rate this hotel as a 5 star. It is a nice hotel and in a quiet location close to plenty of action. We got a deluxe room which was tiny. Excellent hot and cold buffet style breakfast. We paid 鈧?50 for a room for 2 nights which wasn't too bad so no problem with value for money but just don't expect a seruisly luxury 5 star hotel.Excellent Coffee shop across the road! 230875,tg13,04/03/2007,Loved this hotel and staff Hotel is in excellent location not on top of everything . It is located between red light and flower market so easy to see all the sights by walking just make sure you take flat shoes!!The hotel staff were very helpful and went out of their way to help us. The rooms were clean and tidy and the beds were lovely and soft. Got to say that this hotel was great value for the money and I would go back again. 230875,Maytraveller24,03/26/2007,Excellent Hotel!!! Excellent Hotel. Reception staff were exceptional especially jeffrey;as were the breakfast staff. Perfect Location. 230875,AdventuresInEurope,03/20/2007,A nice hotel in the city center Big D in Amsterdam 230875,Hawk9031,03/12/2007,An interesting hotel... I have mixed feelings about this hotel. After spending nearly an hour and a half trying to find it (the directions the hotel offers are ridiculously nondescript;) I ended up pleasantly surprised with the location. On Rusland; right across the street from a fairly famous coffeeshop sharing the same name; the Radisson is right in the middle of central Amsterdam but somehow just tucked away conveniently enough to make you feel as though you are in a much quieter and distant area of the city. The Red Light District is less than a 5 minute walk; Dam Square and the Damrak 10 minutes ... of course; everything is much quicker on bicycle (and there is a perfect place to lock-up right across the street.)As mentioned by another reviewer I had no problems with an extremely early check-in (around 9AM); and although my room was somewhat less than what I've come to expect from the SAS brand; it was still bigger than most in Amsterdam. The beds were extremely comfortable and clean; mini-bar well stocked; and hotel relatively absorbent of noise. There was a great deal of late night traffic throughout the hotel; though.My only complaint would have to be the staff... oozing with faux cordiality to the point where it made you uncomfortable to walk through the lobby. The concierge was a joke and more interested in a tip than actually providing any information of substance. All in all I would definitely consider staying here again; although if you are willing to spend a little more the Hilton Amsterdam is the far superior of the two. 230875,sombochris,02/27/2007,Oasis in Amsterdam This is the third time I have stayed at the Radisson. As Ususal service was very courteous and efficient. The reception area appears to be situated in an enclosed Amsterdam street; a massive glass covering encloses the central portion. This gives the central focus of the hotel a very spacious feel and affords the visitor a pleasant break from the almost persistant rain. The hotel feels like a safe minuture town; quite a contrast to much of Amsterdam. The bar has a crows nest; remember you have to come down again!!!!!Bedrooms:- we got a Business suite and an adjoining room; for the 3 Kids. Electric roller blinds are more fun than any gameboy advance. No breakfast was included; we paid the hotel direct. Good location with pleanty of excellent restaurants a short walk away. Though it was in the University area the behaviour of the students was exemplary. From Previous experience; it's always best to upgrade as you won't be disappointed. All hotels in Amsterdam are pricey anyway; you get what you pay for.Will use it again 230875,LeicesterDaisy,02/27/2007,Great hotel Spent Saturday night at the hotel. It was one of the few hotels in Amsterdam that offered a third bed in the hotelroom for our daughter. Good quiet location. Easy check in. Very comfortable room (business class offered free movies; dressing gowns; coffee machine; one free drink at the bar etc). Hotel very clean and tidy. Excellent breakfast - lots of hot and cold selections (not all room rates include breakfast so watch out). Highly recommended. 230875,Waterbabie,02/14/2007,Excellent hotel and the most comfortable mattress! Last weekend my partner and I and another couple went to Amsterdam for the weekend.As the accommodation had been taken care of by the guys I was a bit weary!However; I was very happy to find that we were staying at the Radisson. This was the first time I've ever stayed at this chain and it was a great experience. Service was good; the hotel bar was a cool venue (although lacking a bit of atmosphere); and the rooms were fantastic!I think my partner and I had the best sleep we've had in years! We were in the deluxe room and the bed was huge but amazingly comfortable! I would go back again just to sleep on that mattress!The hotel was in a very central location only about a 5-10 minute walk to the Dam and about 15 mintues to Anne Frank's House.I highly recommend a stay here at this hotel!It was also very good value for money - the price was 106 GBP but through a friend we were able to get a corporate discount. 230875,JoDee67,01/29/2007,Nice hotel - service a bit poor My husband and I plus 2 other couples have just returned from a weekend in Amsterdam. We booked the city break with Expedia and got a good deal at the Radisson. The hotels location is great; it's only about 10 minute's walk from the Central train station on a quiet side street and in walking distance to all the sights.On arrival we were all offered an upgrade to a business suite for an extra 50 Euros per night; this included breakfast; free movies and a newspaper. We all took the deal but on arrival in the room my husband and I were very disappointed; the room was no bigger than a standard hotel room and no where near what could be desbribed as a 'suite'. I went to reception to complain; the gentleman was helpful and explained that the buiness suites aren't really suites just a little bit larger than the standard room but they included the extra breakfast etc. I said that I felt we had been given false information and this should have been clearly explained when we checked in. The duty manager came over and apologised and said ' in this case we will not charge you the extra and have a good stay with us'. The next morning we went down to breakfast to meet our friends; on arrival at the dining room we were told that breakfast was not included in our package; I expalined we had upgraded and the waiter went off to investgate. He brought back another duty manager; I explained what had happended the night before. He said that he would have to call his colleague at home who had agreed this as he had no record of it. At this stage I was not only embarrased as other diners watched what has happening but annoyed at the lack of organisation. My husband asked could we join our friends who were dining which they allowed us to do. During breakfast the manager came over and said that when we had been told no charge the day before that mean't just for the room and that they had taken away the extras and this had been explained to us fully. I was pretty annoyed at this as all we were told is they wouldn't charge us; no mention of taking away the breakfast or newspapers. After breakfast the manager said that he would not change us for breakfast that day and as compensation they woud move us to a deluxe room ( at 50 euros a night) which would include the extras. My husband and I although not entirely happy didn't want this episode to spoil our weekend so agreed to the additional charge providing that the room was as they descibed . The room this time was what we had expcected; and was much larger than the standard or business rooms. and I was happy to pay an additional charge for a room of this size.Although non of this spoilt our weekend; Amsterdam was fantastic; it wasn't the best service we had ever had and I would have expected better service from a hotel of this size and class. On departure when we came to pay the bill it arrived with drinks on from the bar on that we hadn't ordered; although they removed these straight away when we questioned it . Good points about the hotel are the location and the food was excellent at breakfast . If I were to go to Amsterdam again I sadly wouldn't choose the Radisson. 230875,pwoconnor,01/18/2007,A very happy stay! nice and functional room 230875,Marko76,01/11/2007,Excellent Although we stayed over a year ago; I can still remember this hotel very well. Firstly; it was not the cheapest place to stay in Amsterdam; but since we had such a great stay; we shouldn't complainThe location of the hotel is superb and within walking distance to many major attractions. Whether you want to visit the Museums; wander along a canal; visit the Palace or smoke a large joint then this hotel is in the perfect position.The Reception / Restaurant / Housekeeping staff were friendly and helpful and the breakfast was very good (Although very busy). The housekeeping is to a very high standard.I would stay at the Radisson SAS Amsterdam on another visit to the city. 230875,DesG,12/19/2006,Nice Hotel in a quiet location Spent 3 nights in this hotel. Cannot fault it. Close to all the best attractions. Did not eat in the hotel so I cannot comment on the restaurant. Nice and friendly staff. Had to ask for our room to be cleaned on the second day but this was done as soon as we asked. Its about time the rest of Europe copped on to themselves and banned smoking in restaurants and hotel lobbies for a start. Apart from this Amsterdam is a great place to visit. 230875,EilyV,11/06/2006,Just what we needed! Arrived earlier than check-in allows but they had a lovely room ready for us. It was on the 6th floor and perfect for our needs. Clean; comfortable and well equipped with TV; mini bar etc. No much character but we didn't plan on being there too much. The hotel is in a great location. A quiet street just minutes from all the action. We never used a taxi in all the time that we were there which is a first for me!There is a lovely Thai restaurant called Song Wae on just around the corner from the hotel. It's very cheap and the food is amazing. Big portions and fast service. Great for people on the go! We didn't eat in the hotel at all as there are too many restaurants to choose from in the city. The candlelight cruise [--]) is excellent. Unlimited wine and cheese in a lovely romantic setting. it is a must to see the city by night. 230875,TravelingDon,10/13/2006,Perfect hotel in a perfect location Our visit to Holland was our 12th trip to Europe and finding a hotel in Amsterdam meeting our fussy criteria was unusually difficult. We wanted an air conditioned hotel in a central location which would be somewhat expensive but still affordable. The Radisson SAS Hotel; a modern atrium hotel miraculously created from several canal homes met all our requirements for a wonderful 4 night stay. We never were disturbed by any noise; the room was richly decorated; and the huge buffet breakfasts were memorable feasts. The hotel was close enough to Central Station that my wife and I (we're in our 70's) several times walked to and from the station. There are two tram lines within a 5-10 minute walk that took us to the museum district and to the Anne Frank House rapidly and inexpensively. The Radisson SAS is a short walk to attractions such as the Red Light District; The Dam; the Flower Market; New Market as well as ancient churches and great restaurants. A senior ctizen package gave us an affordable rate with the breakfasts included. A GREAT HOTEL with a very helpful staff. 230875,SPsquared,09/18/2006,Superb; well worth it. Not the cheapest place to stay in Amsterdam but almost impossible to fault and worth every penny. Location in the centre; walking distance to everything but in a quiet street so it also feels relaxing. Stunning public areas (modern plus refurbished old buildings); without being overpowering. Rooms maybe a little on the small side but wonderfully furnished. Staff universally friendly and helpful; breakfast fantastic (vast choice) and bar (in the oldest bit of the building) really atmospheric; esp. by hotel bar standards. Only downside is maybe the restaurant - lacks atmosphere (and customers) in the evenings; there are many better and cheaper places to eat nearby. 230875,littlemissh,09/08/2006,Great location; great breakfast This is a fantastic hotel. I stayed their for my hen wkend. The rooms are of superb standard and the breakfasts fantastic. At the weekend they extend the time to 11.30am; which is great if you have a late night and regardless of whether you have breakfast at 8am or 11am the selection is extensive and very tasty! Would definitely return.We felt that the location was brillant. In easy walking distance of the main attractions; but tucked away enough so you weren't woken up by the busy streets in the morning.We asked the reception about getting about and good places to eat; drink and party! and they were spot on every time.Would recommend to everyone. 230875,JerriBlank,09/05/2006,Mediocre but well-located The room was small; and had a terrible view of other people's windows - adjacent apartment windows. The hotel is in a convenient location; walkable to many interesting things. So for convenience; it is great. The room has older decor; old furniture.I wouldn't stay there again; but it is not terrible. I do not see why so many people give it a 5-rating; it's nothing special. Mediocre at best. 230875,PurpleGirl1,08/24/2006,Get an Expedia deal and it's well worth it! Went with another couple in August - their room overlooked the inner courtyard / zen garden and apparently was very pleasant. Ours was on the 3rd floor with old original beams - it was lovely! Ask for room 326! Simple; practical and very very clean. Staff were friendly enough at check-in / out but we didn't really have anything to do with staff apart from that. I would say - put your 'Do Not Disturb' sign on unless you are up and about early... they will keep knocking!! FABULOUS location - so central but still peaceful. Takes about 10-15 mins gentle walk to / from Centraal Station. 230875,OJE,08/23/2006,Good Hotel Central Location My husband and I visited Amsterdam at the begining of August.We chose the Radison because we wanted acomfortable hotel.We were not disappointed.The room was a deluxe double and was indeed very comfortable. The bed was brill; 2 single mattresses together so there was plenty of room. A great nights sleep! There was a good selection of hot food at breakfast along with cereals ;fresh fruit ;pastries and continental food.The freshly squeezed orange juice was to die for.!!!!!!Word of advice.Book the hotel direct we saved ' hundreds of pounds' over the 2 night stay .Also unless you`re going on a stag or hen weekend don`t go over weekend days ie Fri or Sat. In places it is very rough with big groups of drunken yobs.The Monday we went home ;there was a completely different atmosphere in the city.It was as if the locals had come out of hiding!!!!!!!!!!!!!!!!Amsterdam is certainly worth a visit. The red light district has to be seen to be believed.!!!!!!!!! Jane Simon Harrogate.Aug `06. 230875,twoviajeros,08/15/2006,Not what you expect from a 5 star hotel The rooms were alright and as mentioned in prior reviews a bit simple but practical. What really bothered us were the worn out beds; if you like really firm beds this is not the place to stay. After having stayed in many top hotels and also cheaper hotels we must say we were disapointed. (back pain in the morning)The check in went really well and the staff was friendly although not really enthusiastic. The main issue was the concierge; if you can really call him so. He did not know any restaurants that were not around the hotel. After asking him about some good ones (like the Altman) he just said Yea; but we have some really good ones around the hotel; you do not need to go so far. The question was not really location but rather a nice restaurant were we could enjoy dinner. On other occasions when we called from the room he just told us to get down to the lobby so he could explain since it was easier than explaining on the phone. I am sorry but that is no 5 star service.On two occasions we asked for more coffee for the coffee mashine in the room and it took over 20 minutes and two calls to get them to our room. They even came twice after we called again.All in all it was alright but we expected more from a 5 star hotel. If you do not care so much about personal service and care about location this is definitely the place to stay. 230875,sandraflitwick,08/08/2006,Perfect!! My husband and I have just (reluctantly) returned from Amsterdam. We had a fabulous time; mainly because the Radisson was excellent. It really is worth going for a bit of luxury in Amsterdam; as some of the lower starred hotels are a bit grim.Location: The hotel is a short walk from Central Station and Dam Square. The area itself is fairly quiet; but very convenient for all the major attractions. There is also a shuttle bus from the airport which costs 12 euros. We walked everywhere; as it was so convenient. There is a bus-boat service which stops at the main museums and sights. Tickets are valid for 24 hours and cost 17 euros. The last trip is at 21.00; which; if its dark by then; is a lovely trip.Check -in. This was the most efficient service I've ever experienced. No waiting in long queues; even though the hotel was very busy. We were upgraded to business class and given a free bottle of red wine; which was a lovely surprise. The staff are really friendly; efficient and attentive.The Room: We were given an upgrade to a Business room. My first impression was that the room was a little basic; but everything is hidden away very cleverly. The decor is modern wood; and each room has a subtle theme; ours was maritime.The rooms have an iron; ironing board; safe; dressing gowns; slippers; icebucket; mini-bar; wi-fi; broadband; and an excellent tea and coffee maker and hairdryer. The air conditioning was quiet and worked well. The rooms were spotlessly clean and well maintained.Dining: Breakfast in the main restaurant was excellent. There is a full selection of cooked breakfasts and chef can prepare an omlette. There is also a good selection of healthy options such as cererals; pastries. yoghurts etc. Freshly squeezed orange juice was always available. I highly recommend the restaurant for an evening meal. The service and food were exceptional and it was a real fine dining experience. They have a salad menu; healthy options and a la carte. Bread rolls are served with a selection of sun-dried tomato; olive oil; balsamic vinegar and lightly salted butter. The wine list was also excellent. Because of this; the restaurant is very popular; so it may be worth booking ahead. Overall; I would highly recommend this hotel; we will definitely be returning. 230875,widgey77,07/25/2006,Great Hotel - recommended Just got back from a lovely weekend break in Amsterdam; and would definitely use the Radisson SAS Amsterdam again. We had a non smoking room (no.515) which was classed as a 'deluxe' non-smoking room which had a window overlooking the lobby area. The room was a good size with kingsized bed (very comfy); and a well appointed bathroom - very pleased.We were on room only basis but there are tea coffee making facilities in the room; and air-con which was a must for the very hot weather we are all enjoying this year. Other facilities in the room included: hairdryer; iron; trouser press; satellite tv; mini bar; free broadband (wifi) and room service 24 hours.The Pastorie Bar; which opens at 5pm; is located in the old vicarage just off the lobby and this is a very elegant place to enjoy a drink and snack. The cocktails are expensive though at 12Euros each.We dined in the De Palmboom restaurant on our last evening; very nicely decorated in neutral colours and offers a very pleasing menu with specials avaialble which were a selection of summer salads. This was probably our best meal so would recommend to those who enjoy an evening of fine dining.Location of the hotel is perfect - within 5mins walk of the red light district and about 10mins to Dam Square. 230875,Mkeyl,06/26/2006,Met our expectations. We stayed for three nights to celebrate our son and daughters university graduations; we were well pleased with our choice. The Radisson is in a great location easily accessible by a short walk over some delightful canals and side streets for the Dam Square and Rembrandtplein areas.Okay; you know you are staying in a hotel which is part of a large world wide chain but with it you get reliablility and consistant high standards.Our deluxe rooms on the fifth floor were spacious; furnished with quality fixtures and enormous beds.The leisure centre is tucked away and somewhat un-inviting; reception and check out were efficient and friendly; the breakfast buffet has tremendous variety and the staff are friendly and helpful. It was a pleasure to return each night. 230875,ATripAdvisorMember,05/09/2006,Comfortable stay The hotel is great.. We were given a buisness room which was both elegant and neat..The staff was friendly and very helpful. Breakfast was tasty and variable. The location is convenient being in a sideway quiet street and still at a walking distance from the noisy Dam square. I recommend this hotel for everyone looking for comfort and relaxation. 230875,MALondon,04/23/2006,Great Hotel We stayed here for a weekend and very much enjoyed this hotel. It has many great facilities and is in a good (and quiet) location. Rooms are nice and the lobby is very attractive.Breakfast was exceptional however a bit expensive at 鈧?2 each.I would probably stay here again if returning to Amsterdam. 230875,ATripAdvisorMember,04/05/2006,Historic Radisson - Fabulous We have just returned from 2 nights in Amsterdam; staying at the fantastic SAS Radisson. The hotel is beautiful; mixing modern and historic architecture. There is a 16th century vicarage within the lobby of the hotel; and it is now used as a bar; it is luxurious but they have managed to keep the character of the old vicarage - well done for that. We were on the 2nd floor and had a fantastic room - every room has a theme and ours was Old Dutch; it was sumptuous and extremely comfortable. the service from the staff at the hotel was exceptional; nothing too much effort. Special mention goes to Marc Horsmans; Director of Sales; he was exceptional; treated us magnificently. The Dutch are extremely polite; curteous people and Marc was a great example of this. He couldn't do enough to make our stay there the wonderful experience it was. 230875,IanrJones10,03/22/2006,Pretty good I quite liked this hotel. I completely agree with one reviewer's comments about the hotel restaurant being busy at breakfast though; and at 22 Euros each for brekkie; it is not cheap.I stayed in a room facing the street; and there were no problems at all. The staff are friendly and helpful.Minor irritations are 1) Take anything out of the minibar; even to read the wrapper; and you will be charged automatically 2) Smoking is allowed in the foyer area. Plus points are 1) great location 2) great bar; with plenty of olde worlde atmosphere 3) friendly staff 230875,annekr,03/22/2006,would definately return Just returned from a 2 night stay at the Radisson. Very central hotel. Stayed in a 'deluxe' room on 6th floor with views of the roof tops. These rooms are apparently smaller than the executive ones but were fine - spotless; comfortable; bathrobes etc. Rate did not include breakfast but at check in we were offered a deal to include it which we did.Tried to book a recommended restaurant one night but couldn't get in so concierge recommended and booked another which was within walking distance and great.Only complaint was the tobacco smoke in reception - but we found that to be a problem wherever we went in Amsterdam! 230875,ATripAdvisorMember,03/15/2006,3 star hotel pretending to be 5 star basd on food The worst hotel in Amsterdam; Just awful.Was in a suite; went to bed all of a sudden i can hear the toilet its broken and gushing out water every second; i call reception i get told they will come and look; this they did then informed me there is no 24 hour maintanace and the hotel is full and as such i would have to put up with the noise; it was unbareable; when i complained the next day i was informed that as there are so many hotels in Amsterdam i should maybe from now onn stay at one of the other hotels.... Lo and behold i now do a pathetic excuse for a hotel and a discredit to the Raddison brand; Avoid at all costs with so many TRUE 5 star hotels in town you can afford to miss this one; by the wayALL the rooms in the raddison have Sewer holes that make there bathrooms stink of waste.The reception staffare useless and rude the only good thing about the hotel is the food :) 230875,V0yager,03/13/2006,Average hotel in good location Just stayed at the Radisson for 5 nights which incorporated a 3 night stay for business and a 2 night stay as a tourist. The hotels greatest asset is its great location in a nice quiet street close to the city centre. Everything you'd want to see as a tourist (museums; cafes; parks; churches etc) is within a 15 minute walk (maximum). As such you don鈥檛 need to worry about using trams or busses to get around.Unfortunately the rest of the hotel is pretty average. It's really a business hotel and as such has no real atmosphere and when you are in your room it feels like you could be anywhere. The rooms are of good size and they're clean and tidy. The staff were also polite and helpful.The only real complaint I would have is that the restaurant for this hotel is quite small in comparison for its size and as such it does get a bit hectic at breakfast time. The quality of the breakfast once you had found a table was good though.All in all; an average business type hotel saved by a great location. 230875,rhodeweary,03/04/2006,Nice nough Stayed 3 nights in February. Rooms were available at 9am when we arrived; which was terrific. Free wireless internet; coffeemaker in the room; nicely appointed bath. Bed was decent; comfortable. Breakfast buffet was definitely a cut above. Location terrific. Good place - definitely has a 'business hotel' feel. 230875,bella82,02/22/2006,5* Hotel without a doubt!! I stayed at the Raddison with my boyfriend for 3 nights and we had a fantastic time. I work as a Conference Co-ordinator in a hotel in the UK and therefore I am really used to hotel life and I really couldn鈥檛 pick fault with the Raddison at all.Reception area; was very welcoming and friendly; very organised; the bar area off reception had lots of character - two nights after being out for the evening we ended up having are last drink of the evening there!! Our room was really large and spacious; the bathroom was gorgeous and so clean!!!! - housekeeping standards were excellent; they really did clean the room very well everyday; even to the extent where I did feel slightly sorry for the housekeeper; who had to keep moving all of my makeup to wipe the bathroom sink area and then replace it all very neatly!!The Restaurant was un-believably good; during our stay in Amsterdam we also visited Jamie Oliver鈥檚 Restaurant 15; but I do have to say that the hotels restaurant met the same quality; we had a delicious meal!!The location of the Radisson is also excellent; situated right by Dam Square - all of Amsterdam main attractions were only a stone's throw away!!I will definably be using Raddison Again - Very impressed - The Hotel staff there should be very proud 230875,seantKerryIreland,01/29/2006,Worth checking out Stayed here with my wife for a two night midweek break. The reception area and lobby is unique and beautiful. Staff are efficent;friendly and helpful. Rooms are comfortable and clean. Housekeeping could have been a little more thorough on things like restocking up with shampoos;towels and teas and coffees etc. All in all a fine hotel in a great location. reasonably good value for money. If you can get a deal I would definately say go for it. 230875,AdyJ,01/29/2006,Wonderful A fantastic hotel. Centrally located; yet in a very quiet area. The welcome from the reception staff was wonderful. The rooms are excellent and well maintained. This is definitely the place to stay in Amsterdam. 230875,ATripAdvisorMember,01/24/2006,Dank U! Just got back from a weekend in Amsterdam. Radisson was lovely. Rooms weren't massive but they were very functional and comfortable; and little extras like a heated bathroom floor; and bathrobe and slippers made all the difference. The staff were great (as was everyone in Amsterdam)- pleasant and helpful; but not in-your-face. Would definitely recommend. 230875,ATripAdvisorMember,01/11/2006,Very nice hotel My husband and I stayed at the Radisson SAS in Amsterdam on our honeymoon. We didn't really know how much our room rate was since it was paid for by someone else as a wedding present. But our room was decent. We requested a king or at least a double bed. and we were surprised to find 2 twins pushed together. We travelled to italy after visiting Amsterdam and it was the same thing; so I guess it is a European thing. The room was small. But we hardly stayed in the room except at night to sleep. So we didn't really mind. The shower and bathroom were very modern and well cleaned. The hotel is centrally located. We never took a cab or subway and was able to walk to all the major attractions. It is on a quiet street so noise level at night is not a problem. The one thing i noticed was a lack of concierge service. It seems like the people working the front desk were also doubling as concierge. nevertheless; they were very polite when we asked for maps; directions; and dining recommendations. I would stay here again. 230875,ATripAdvisorMember,01/04/2006,Little Gem in Amsterdam the SAS Radisson Great location away from the crowds but central to everything. Clean; friendly great service. We up graded as we were there for a special occasion and the room was lovely not large but one of the best we have stayed in at a capital city. The food was outstanding they have fantasic stews! Pleanty to eat for breakfast with fresh orange juice from actual oranges. We will definatly go back. We loved Amserdam as well. 230875,ATripAdvisorMember,01/02/2006,nice hotel Stayed here four nights--nice hotel--wonderful location--facility is clean and up to date--lovely bar and lounge area constructed from a previously built 400 year old home--the food was above average for a hotel--one could argue that by US standards it is a four star not five star hotel but does it really matter--reasonable rates--not grand or showy but a nice comfortable place that I feel certain will please. 230875,Carnoustietraveller,12/30/2005,More 4 star than 5! Reception and covered Courtyard area 230875,mistopheles,12/08/2005,A lovely surprise... I stay in Amsterdam a lot with work and tend to stay at the Jolly Carlton; NH Doelen; NH City Centre and others; I've seen the SAS from the outside many times and always assumed it would be a dull corporate hotel full of sheltered elderly tourists. How wrong I was.I get a good rate through my company so throught I'd try it for a change; mostly because it's only a 3 min walk to my favourite area of the Niewmarkt (Newmarket) with its excellent Thai restaurants; chilled bars and coffee shops...and only 4 mins walk to Dam Square; 10 mins to Central Station and; if it's your cup of tea (it's not mine; but fun to see if you're a first time tourist I guess); one bridge away from the Red Light district.Anyway; as soon as you walk into the hotel you can tell it's something special. A huge (in European standards) 7 or 8 story atrium; a funky check-in area made up of 4 standalone reception 'lecturns' a great looking raised; dark and almost New York style bar and an overall feeling of Phillip Starke design (it isn't one of his though). I got room 51 which was cool too...you open your room door and immediately go down some curved steps down into your sunken room with exposed wooden beams; a big skylight above the bed for star gazing; a funky bathroom; plenty of space and a window overlooking the quiet street below (no canal views here I don't think). Oh and FREE wireless broadband connection in the room for guests too. You can also get rooms looking over the atrium with an inside view. I didn't eat there; but what I saw looked good. And the coffee shop over the road is one of the best I've found in the 'Dam (if that's you thing too) - good selection of special cakes and very friendly too.If you're looking for somewhere different in Amsterdam and can find a good rate (below 140 Euro) then you won't be disappointed with its style and location. A new fave of mine. 230875,ATripAdvisorMember,11/21/2005,Good for a weekend trip Excellent central location for a weekend in Amsterdam. Great breakfasts. Good reception staff - we arrived at 9am and they found us a room that was available for immediate check-in. 230875,GJV,11/13/2005,Fine Hotel The usual Radisson good quality. great service; delicious food and very comfortable rooms. Ideal location for central Amsterdam sightseeing. 230875,SteveFromBelsizePark,10/24/2005,Very good - for Amsterdam Amsterdam hotels are not up to scratch compared to Paris or London or NYC. They lack grandeur; cleanliness; facilities and are poor value.But the Radisson is one of the best. I paid 199 euros a night off their website. Largish rooms. Bathrooms though are just acceptable for the price - not huge. The hotel is split in 2 parts so you have to walk across the indoor underpass if you are not in the main block.The bedroom was in neutral colours; had a decent sized TV; and good airconditioning - other hotels in Amsterdam can be unbearably hot.The bar and restaurant are excellent - for Amsterdam. Room service is very good indeed - a great burger and pizza and reasonably priced. No pool; but there is a sauna and small gymn.I lived in Amsterdam about 20 years ago and the city has become a haven for backpackers and 'cheap' tourists only really interested in the 'coffee shops'. And standards and clientele in many hotels and bars and restaurants reflect this now. But the Radisson is a haven from all that with largely business and up market tourists. Therefore; no slamming doors or noise at night. Location is very good; except it can feel a bit dodgy late at night walking back as it is off a side street near the red light district; so you do bump into a few unsavoury sorts.Overall; for Amsterdam; this is a modern; smart; calm and peaceful hotel. And represents good value for this city. Staff were great - friendly but unobtrusive. I will stay again. But I do think that the Crowne Plaza is that bit better because it has a pool; but is not as centrally located. 230875,psteve4,10/10/2005,Radisson SAS Hotel - My favourite A'dam Hotel One of the best hotels in Amsterdam. Close to city centre and a 10 minute walk to centraal station. Try to get a room with a window that faces the inside of the hotel - sounds strange I know but when you see it you'll know what I mean. Great barmen; will get you anything you like! Food in restaurant is good but I always eat in the city as so much choice. Email me for further info as been to A'dam many many times! 230875,ATripAdvisorMember,09/29/2005,Great Location Great location - canals all around - walking distance to all the tourist sites - museums; restaurants; red light district; train station; etc etc. Nice mix of old and new architecture. Good service; tasty breakfast. Nice all around. 230875,CAGRAY,09/27/2005,Great location between two canals My husband and I stayed at the Radisson for 4 nights before leaving on a cruise. When we pulled up to the hotel; I was sure we were in the wrong place; as the outside is not imposing like some hotels. But the lobby was very nice; with 3 check-in desks; a concierge desk and a small boutique. The staff in the lobby were extremely nice and helpful and even came up to the room to show us how to access the internet. There is also a bar and restaurant. We did not use the bar because of the heavy smell of smoke. We ate every morning in the restaurant(free because of the rooms we were in) and I would say it was the best breakfast buffet I have ever had the opportunity to eat in--the fresh orange juicer was fabulous! We ate dinner once at the restaurant at night. The food was outstanding and the service impeccable. Our rooms were in the building across from the building housing the lobby. To access them; one takes the elevator to the -1 floor; walk across a carpeted room; and take the elevator up. We were on the 4th floor. We had business rooms decorated in an Asian style. The rooms were smallish and the window sills were so high you couldn't see the street. Perhaps that was only true on the 4th floor. We only had one glitch and that was when a wedding party on our first night became too noisy on the floor above us. We were so exhausted from our trip that I fell asleep waiting for them to stop. The management agreed to move us; but it was quiet after that night. We would definitely stay at the Radisson again. It was within walking distance of the Dam Square and the Canal boats. We had Gassan Diamonds pick us up for a tour of their business which was free. We took cabs to the Rijks and Van Gogh museums and also to three restaurants in different parts of the city. One day we took a half-day tour of the working windmills outside of Amsterdam. 230875,ATripAdvisorMember,09/20/2005,Wonderfull Anniversary We stayed at this hotel on the 18th September for our second wedding anniversary I upgraded to an executive room which was out of this world everything you could think of you opened the door to a little landing with a small spiral stairs down to the enormous room with a sofa and two comfortable chairs and the biggest king size bed I've ever seen. Bath robes and slippers were there with an excellent mini bar even the T.V was on saying welcome Mr ***** . They even sent a complimentery bottle of wine up to us. A great Hotel not too far from the train station very friendly staff will visit again. 230875,ATripAdvisorMember,09/19/2005,Great - we are going back in 3 days Great great great.We are going back in 3 days (2nd time this year). 230875,SHarrell,08/19/2005,Mixed feelings This hotel definately has mixed service. I have just returned from staying there from August 13th to the 16th. We had too rooms; one for my husband and myself and one for my husbands; grandmother; father and sister. The room that we had was nice and ready when we arrived at about 1:30 in the afternoon; at the front desk they assured us they would hurry to get the second room ready for the rest of the family. They did not have the room ready until after 5:00 and that was mainly because my husband went down to the desk and waited until they told him the room was finished. So much for hurrying.After that it was a fairly standard hotel stay until the last night. Early in the afternoon we noticed a horrible smell in their hall way. And it was stronger by the time we got back in the late afternoon from sightseeing. We let the desk know about the issue and were assured it would be taken care of so we went out to dinner. Needless to say after we returned the smell was still there and even worse. After several complaints to the desk the other half of my family was finally moved to another room at 11:30 in the evening. Not very good service; especially considering we all had to be up by 4:00 am to catch our flight.My husband and I had a nice stay at a hotel with a good location and the rest of my family had a horrible stay at a hotel with a nice location. They were not very happy at all. So depending on the luck of the draw you could have a good experience at this hotel or a bad one. 230875,MiaG,08/15/2005,Good location without the noise My partner and I stayed at the Radisson for 2 nights 12-14 August 2005.We had a deluxe room on the 3rd floor (no.328) at the back of the hotel. The room was in character with the older parts of the building and had a beamed ceiling with four windows (2 low down and 2 up high into the ceiling). We had a queen size bed; two armchairs; a table; TV; bedside units; a desk and chair; fridge; safe; tea/coffee making facilities; smallish wardrobe and a disappointingly small marbled bathroom (although it was clean and fully functioning).The public rooms and restaurants in the hotel were lovely. The structure of the building and view down into the lobby from our floor was impressive. The central areas around reception were particularly good. These facilities I would rate 4 star however the room; although nice; was not deluxe or 4 star quality.. maybe a 3+The location of the hotel was good. Central (about 15 mins walk from the Centraal station) yet far enough away from the noise. We walked up to the Nieuwmarket area and all around the City with ease. We were also located quite close to the main shopping areas and within walking distance from the notorious red light district (one to avoid near to midnight if you don't like crowds of over enthusiastic men on stag nights!)The hotel restaurant was simply decorated. It was bright and slightly lacking in intimacy or atmosphere during the evening. Dinner in the hotel was excellent even bearing in mind the lack of atmostphere. My choice of sole with scallops and prawns on a bed of brown rice was delicious. The liquer coffee at the end rounded off a perfect gourmet treat.The same dining area was used for breakfast and at that time of day it didn't matter about the lack of ambience. Breakfast itself was good. Plenty of fresh fruit; pastries and cakes; bread/rolls; meat; cheeses; eggs; mushrooms; tomatoes; pancakes; potatoes etc. There was a fresh juice maker which made surreally zesty; refreshing orange juice right before your eyes. Although it took about 3 oranges to make a small glass it was excellent!The hotel bar was dark and atmospheric but extremely expensive. At check in I had one drink there and was charged over 24 Euro for it! It was even more expensive than the mini-bar in the room. Far too over priced for the hotel bar. Not the right way to encourage their guests to use it.Staff at the hotel were generally friendly and welcoming. There was a slight problem when we checked in but that was resolved instantly by the manager. If you wish to take advantage of the hotel transport to the airport you will need to book it 2 hours in advance. However; I'd recommend you get the train. For only 3.40 Euros each it's a bargain and the easiest way to ensure you don't miss check in. As it was only a short trip we didn't get time to try out the other hotel facilities (beauty salon; sauna etc). 230875,ATripAdvisorMember,07/29/2005,Love This Hotel I have stayed at this hotel more than 6 times over the last 4 years and I have always been treated very well. One time my mother and 2 brothers met me in Amsterdam and I had a hard time finding them a room; it was August; anyway the SAS Manager upgraded my standard room to a JUNIOR SUITE for the same price as the cheapest room. They also provided us with extra bed for free so my brothers wouldn't have to sleep on the floor. That is beyond any expectation that I had; although I cannot remember the managers name; he wore glasses and was in his late 30's. I would recommend this hotel to anyone.Satisfied Bob 230875,Emmos,07/20/2005,Absolutely brilliant - everything Had a long weekend over 04/05 New Years with some girlfriends and we got a huge Executive Suite; which could sleep four. An absolutely huge bed; all the amenties you could want - minibar; iron; tea coffee; cable TV; bathrobes; free newspaper; room service (which was v v yummy). Lovely fresh soft towels delivered everday. The staff were v friendly. The location is great - we were able to walk to the red light district and shopping district; also to the nightclub Escape where we spent NYE. The sauna was v relaxing too. The free breakfast was great - all you could eat; wide variety and perfect for a hungover stomach. Would definately stay there again. 230875,TheGreatWhiteWay,07/19/2005,Bad Customer service and RUDE! After reading the reviews here; I was not expecting anything approaching 5 star quality and I did not get it. The room was clean and more like a 3-4 star quality. The services at the hotel were not exceptional but all this would have been fine as my expectations had been set low.However our last night in the hotel; we were informed there would be no water the following morning. The note simply said sorry and if guests wanted; they could go down to the front desk and ask for bottled water. (Am I alone in thinking that a hotel of any class; let alone five star; would automatically bring these to each room and place them in the bathroom?) Obviously I was not impressed with a hotel without running water and upon checkout I said I expected some form of compensation for my inconvenience as I had paid for a room with basic services which includes running water. At no point did I specify what compensation; just simply that I expected something. At this point; all they need have done is something token but; alas; that was not to be. I was told I would need to speak to the manager. I had to queue again to speak to a manager who basic attitude was; tough. He further said I should have told them the night before and they would have arranged alternative accomodation. Notwithstanding the inconvenience; this was not offered by the hotel. I persisted in asking for some type of compensation and reminded the manager of the hotel policy emblazoned on cards in the room of 100% satisfaction He scoffed at this and said it was too bad. Frustrated I said I would take up the issue later with Radisson. I then gave him my credit card to pay. He snarled at me and told me he didn't have a register there (3 feet from a register) and I would have to queue yet again. You would think he would have enough sense not to further exacerbate the situation. And for the record I was on crutches with impaired mobility. Shockingly rude and poor customer service combined with a mediocre property. Why stay there? 230875,nib,07/18/2005,Would stay again! My husband and I stayed at this hotel for a weekend and thought it was great. The room was spacious; bed comfy. I did feel that check-in was rather slow and breakfast had a bit of a crowded 'free-for-all' feel to it. Otherwise it was a good location; with good facilities. Would stay again. 230875,ATripAdvisorMember,07/15/2005,Rude Staff Ruins Radisson Stay Myself and my boyfriend stayed in the Radisson on April 15th 2005. I made the booking on the Radisson website and the rate we received was charged in advance; it was deducted from my credit card before we actually stayed. On checking into the hotel they confirmed the bill had been prepaid. The hotel is in a great location; however the decor is very dated and doesn't compare well to other Radissons I have stayed in. On check out we gave our room number to the desk and he began to charge for the room; I explained it had already been paid in advance and as we had no extra's there was no charge. An exchange ensued and the clerk insisted unless I produce my credit card bill showing the debit he would charge my card. To cut a long story short the guy had looked up the wrong room number; and when he looked up the correct number he realised his error. Not that he was going to admit that or apologise. When I asked him was he going to apologise he refused; saying myself and my boyfriend had given him the wrong room number! I asked to speak to the manager he just pointed in the distance and I had to find him myself. If you want rude service then I'd recommend the Radisson in Amsterdam! 230875,Nat89,07/08/2005,Great hotel The location is great- you can walk to anywhere it's surprising how close you are to the center; even the red light district; without knowing it at all. The environment of the hotel was quite sophicicated but welcoming staff were really helpful and friendly. We never usually eat in the hotel we're staying in but after walking most of the city in the day we were tempted by the menu and succumed to eat at the hotel- it was really good! We got an upgrade to a business class room; this seemed quite common if they have the space and the room was comfortable; just didn't have quite enough lights for the evening so the room was a bit darker than I'd like it- big windows for the day time though.We came to the hotel partly as they were doing an offer; again this seems quite common for the weekends. I would definately recommend this hotel. 230875,ATripAdvisorMember,07/07/2005,Highly Recommended I only stayed one night; and this hotel provided everything I could ask for. I arrived very early and check in was no problem. The location is central to everything you would want to do in Amsterdam; but remains on a very quiet street. The staff was extremely curtious and knowledgeable. My room was very large; with high ceilings and huge bathroom (for Europe). Extremly pleasant stay; would recommed for all travellers. 230875,blazegeorgia,06/06/2005,Great Hotel Stayed at the Radisson SAS in Amsterdam for one night on Saturday 4th June 2005 with my brother.Check-in went smoothly - very fast and efficient service. Only downside was people smoking in reception of the hotel but this seems to be the norm in the Netherlands.Hotel is ideally located; within a 5-10 minute walk from Amsterdam Central Station (which is around 10-15 minutes by rail from Schipol airport). Nearby attractions include Dam Square and several Canal Tours. Plenty of Bars; restaurants and shops nearby but location is far enough away from the hustle and bustle to be relaxing.Our twin deluxe room was ideal - non-smoking located on the fourth floor; very clean and modern. Room was a decent size and bed very comfortable and clean. Bathroom was excellent with a powerful; hot shower. A lack of English speaking tv channels in the room but didn't go on holiday to watch tv!Would definately stay again - the ideal getaway for a short break. 230875,pangola,05/10/2005,perfect location; 3/4 star hotel small bed 230875,ATripAdvisorMember,04/26/2005,Enjoyed my stay at the SAS We stayed at the SAS Amsterdam April 21st for 3 nights. The Hotel is clean and modern (not charming). Check in was easy and the staff was pleasant. Our room was very clean and our beds were VERY comfortable.We had an obstructed view of a canal and were directly across from an office window; but that was not a big deal since we spent little time in the room during the day.My favorite thing about our room was the heated marble floor in the bathroom and the king size bath sheets. We did not eat breakfast at the hotel as it was a little pricey for us; instead we went to many of the nearby cafe's. The location was nice because it was in a quiet area; but I wouldn't brag about an excellent location as it isn't so central.A cab ride from Centraal Station was $10 Euros (10 minutes); so I wouldn't try to walk to the hotel if you have heavy luggage as other reviewers suggest.Overall a nice stay. I would stay here again; but would probably not pay more than $175 EU per night. 230875,georgianativeZ4,04/20/2005,Great Location View from our room #154 230875,ATripAdvisorMember,04/19/2005,Good Hotel; Good Location Tend to agree with other reviewers. Would rate this hotel as a 4 star rather than 5 star.However; for the price we paid through their own web site; shouldn't really complain. Good location and friendly staff. 230875,Albionfan,04/04/2005,Good Value but not 5 star hotel Been to Amsterdam before; but not this hotel..pretty much agree with previous revue though.Me and my g/f went to Amsterdam 1 to 3rd April;and the hotel was just like a modern rep type of hotel found in England....NEVERTHELESS...at approx 拢100 per night per room the prices was not expensive(for Amsterdam) eitherIts a very good location...and the room was a Maritime style;but the bathroom was a bit pongy...(nothing to do with the cake i ate!!!!Overall;we would stay there again at the price...just dont expect 5 star .....think 3 star and you will not be dissapointed 230875,ATripAdvisorMember,03/30/2005,Not a 5 Star Canals 230875,iloveholidays2006,03/01/2005,Not 5 star or value for money We just returned from Amsterdam and I have to say this hotel was the worst part of the trip. The location was good (but eveywhere is within walking distance in Amsterdam) and the staff helpful; however this is nopthing like a 5* hotel. The room decor was like something from the 80's or possibly a cheap travel hotel that you find next to a motorway; and the bathroom was very worn and old looking. The complimentary toiletries were cheap and nasty; blending well with the room.We stayed in a superior double room overlooking the road which cost 拢106 and did not even include breakfast; all I felt was we were completley ripped off with this hotel; and I have to say I would not stay here again. 230875,ATripAdvisorMember,02/04/2005,Great hotel My family and I were in Amsterdam for 3 days in August 2004. This hotel was very much worth the value.Since; walking was our main mode of transportation; we were very pleased with the location. We were able to walk from the train station to the hotel. And everything was so close to our hotel; we had not one complaint.Rooms were clean and comfortable. The bathroom were big enough for 2 to get ready in. And the indoor garden was a nice touch and good picture spot. 230875,ATripAdvisorMember,01/05/2005,One of the nicest hotels in Amsterdam The Radisson SAS is in an excellent location; close to shopping centres; the Anne Frank Haus and most of the other main sightseeing places. The rooms are all individually themed; ours was orientally themed; and the hotel was very modern and clean. The breakfast buffet was also excellent. It's just a shame about some other parts of Amsterdam! 230875,WicklowIreland,12/16/2004,Definitely not a 5 star! Having seen all the glowing reviews on this site we decided to stay at the Radisson. The rate (from the Radisson website) for the room was very reasonable - in fact we couldn't believe we were getting such a good rate for a 5 star! The reason became obvious when we saw the room as it was definitely not 5 star quality. (If you want to see real 5 star quality stay in the Grand Marina in Barcelona)Our first room (yes; we had to move) was an average size but it overlooked the central atrium of the hotel. When you opened the window you were looking out over the foyer and all the smoke from the restaurant and bar drifted in. We had to keep the window shut and air conditioning on for the first night and woke up feeling very congested. The bed wasn't particularly comfortable and the bathroom had mould around the sealant on the bath. The toilet looked dirty and limescaley. As for the toiletries; I would agree with others that they were weird. The shower gels; soaps etc were all colourful liquids contained in little glass containers with peel away lids on them so they looked like little jars of jam or something. We asked to move room the next day to a room overlooking the street so that we could have fresh air. In fairness to the staff; they are really helpful and obliging and arranged this immediately. The next room was similar (ie mouldy bath sealant etc) but slightly smaller. There was a single duvet on the double bed. A very helpful maid sorted out that issue. The room was fairly noisy at night as there was a coffee shop across the road and also a bit of traffic. Having said that; at least we could breathe!The restaurant had beautiful food in the evenings and was very reasonable. Again the service was excellent. Breakfasts were a bit hit and miss - fresh orange juice but powdered scrambled egg? Location-wise the hotel is about 5 minutes walk away from Dam square. Most of Amsterdam is accessible on foot anyway so the location wasn't that important. To sum up this hotel: Aspects that were 5 star--friendliness and service of all of the staff-location pretty good-restaurant food was excellent-good bar service-good valueAspects that were not 5 star--Room size and comfort-Bathroom was run down and sealant was mouldy-Weird toiletries-no turn down service of the bed covers or changing of towels in the evening -health club was down in the basement and you could pass between the gents and ladies changing rooms internally as they were both linked to the unisex sauna. This makes it unsafe for a female to be in there on her own as someone could walk from the gents changing room into the ladies without having to walk out into the main exercise room first. Finally; I would just say that you get what you pay for; and I felt that the price was so good that we probably only really paid the level for a 3/4 star hotel; but that was in fact the standard that we got. If I had paid 5 star prices I would have been very disappointed; but as it turns out it was very reasonable. 230875,ATripAdvisorMember,12/16/2004,Excellent location I spent in Radisson Sas a weekend this spring. Hotel has a great location; staff is friendly; breakfast excellent. Although I wouldn't rate it for a 5* hotel; more a 4*. I recommend it for its rates and location specially for a short stay in Amsterdam. 230875,screennamesaresilly,11/29/2004,worthwhile I was surprised at how nice this hotel was; given the horrible experience I had at another hotel in Amsterdam that had the same star rating. It was really nice. Rooms were large by European standards; and the bathrooms had heated floors. Service was great; the hotel was clean--I'd definitely stay there again. 230875,ATripAdvisorMember,11/27/2004,Great central location. Very safe neighborhood! Ignore the reviews about this hotel being in a seedy area. It is totally safe and a perfect central location (the only long walk you'll have is to the museum district and that's only like 20 mins). I was surprised by how cheap it was ($129 a night!)Service is amazing and amenities are quite good. I did not eat at the restaurant but the menu looked interesting. This is the only hotel I will be staying at for future Amsterdam trips. Very highly recommended! 230875,takethe5th,10/13/2004,GREAT LOCATION A nice clean hotel; good location in a quiet side street within easy walking distance of all the tourist spots and resturants. Canal cruise about 4 min walk. We stayed in the part of the hotel oposite the main hotel...lift and covered walkway to bar and resturant...Would stay here again. 230875,ATripAdvisorMember,09/29/2004,Great service; great location! Nice hotel; reasonable price; spotless room; very helpful and friendly staff. The location is convenient to everything and *not* a sketchy neighborhood (contrary to some other posts about this hotel). The breakfast buffet was terrific; although slightly overpriced.Will definitely stay here again! 230875,Shadwala,09/21/2004,A very pleaseant experience We visited Amsterdam in August 2004 for 5 days. We had the most wonderful stay at SAS Radisson. The location was ideal. The room given to us was very very good. The staff were very helpful. All in all it is highly recommended. I would most definitely go back to Radisson if I were to visit Amsterdam again. 230875,ATripAdvisorMember,09/05/2004,Amsterdam's best kept hotel secret Very nice hotel; with a great price!!! The rooms are spacious; clean and furnished will all the extras that one would find in a US hotel. The staff is very professional and helpful. It is in a great location; within walking distance to everything; including the red light district. If it is your first time to Amsterdam; and you are used to the comforts of hotels in the US; stay here; you will not be let down! 230875,ATripAdvisorMember,08/28/2004,Very polite and helpful staff Stayed 4 nights. Asked for quiet room and that is what I got with a view over the rooftops of Amsterdam. The staff were really friendly and very helpful. As far as Amsterdam hotels go this one was excellent. Air conditioning always a plus in August - no mosquitoes! Would recommend it but rooms are better in main part of hotel compared with the extension across the road. 230875,ATripAdvisorMember,08/26/2004,Definitely recommend the Radisson. I stayed in this hotel for four nights at the beginning of August. Although we had a problem; when my friends booking couldn't be found; the staff were helpful and friendly. The hotel was clean and very comfortable in a quiet area within walking distance of all attractions. The rooms at the back seemed to have more original features and were a bit bigger. I would definitely stay in here again. 230875,ATripAdvisorMember,08/18/2004,TACKY I was completely disappointed at the hotel. It was tacky; old; dingy; second class. Needs a little decent decorating. Paint; brighter colors; new bedspreads etc... and nicer towels. The staff was nice and helpful although. Location is quiet and good. I think they have a new building across street that has higher end rooms. 230875,ATripAdvisorMember,05/29/2004,loved it! what a hotel; clean and enjoyable; within walking distance to all attractions; never had to use city buses or trains; took 2 tours and could walk to bus pickup! i was very surprised and enjoyed it would stay there again and again. 230875,AngelicMoley,05/27/2004,Disappointed We stayed at this hotel in September 2003. After a lengthy flight delay; the receptionist was extremely pleasant; I could not fault her; so friendly. Even upgraded us for free to a 'business class' room for our troubles. Strange walk to room through weird glass corridors. Room was ok but very small for an upgraded room. Bathroom was quite large in proportion to the room with; yes; strange toiletries! Decor looked tired and old fashioned; and room distinctly smelt of smoke; even thought it was a non smoking room. Had hot chocolate as well as tea and coffee in the room; which I though was a nice touch. Hotel is a couple of minutes walk to Red Light District and I didn't like the area immediately surrounding the hotel..it was very dark and very quiet. Was amazed on first impression to find international 5 star hotel in such a quiet place!I just don't know what to say. The hotel was not bad but then it was not good. It was just OK. It didn't leave any lasting impression on me and I really thought it would after reading the reviews. Stayed at the NH Doelen and that was magical. Was my first time in a Radisson property. Will be trying a Radisson in Bergen next week. I hope I like it better than this one. 230875,scotsmaninnyc,05/17/2004,First Class Service Just stayed two nights at this hotel. Staff very polite; helpful and yet discreet. Upgraded from a Standard Room without breakfast to an Executive Suite including breakfast for 50 euros per night. Excellent deal. Suites are very spacious and beautifully finished. Good value for two people. Would recommend without hesitation. 230875,saturine,05/06/2004,Very nice - business suite was awesom My boyfriend I stayed here for 5 days. At first they were going to put us in a smoking room because Expedia did not forward our preference on to the hotel. I have terrible allergies and the smoke smell is hard to deal with. We ended up upgrading our room to the business suite which was about an extra $30 a day - it was worth it. We had a stunning view of the canal. The windows were over 20ft high. I agree the toiletries are a little odd and scents were even stranger; but overall it was a very nice room and the boyfriend loved the breakfast at the hotel everyday. It's very central yet quiet and relaxing 230875,ATripAdvisorMember,05/05/2004,Excellent stay Superb location; lovely room; helpful and friendly staff and exceptional housekeeping. Good choice of foods at breakfast and at weekends they serve until 11:30am.To get to the hotel you can take the train from Schipol airport which costs around 3.50 Euros after which you have a very pleasant 20 min amble to the hotel; the airport bus drops you at the door for 10 Euros and a taxi cost a little over 50 Euros. The hotel does have an arrangements with a taxi company for 35 Euros which we discovered when we checked out.Would recommend this hotel and would be very happy to stay again. 230875,ATripAdvisorMember,03/24/2004,Excellent choice We have stayed at this hotel several times and will go again this weekend. While the rooms are on the small side and the toiletries are just plain weird; we really like this hotel. The hotel has an excellent location; great breakfast; clean rooms; great bar and the best concierge staff I have ever come across anywhere. Radisson also abides by its promise to beat any other websites price - by 25% - I made a claim and they came through. Enjoy! 230875,Chris75,12/31/2003,Convenient I have spent two nights at the Radisson in Amsterdam. It's typically a chain hotel: good service; good location; no surprise; good rates. I did not like the decoration of my room (good size): kind of modern art deco style (exactly the same deco at the Radisson in Brussels); it lacks taste and style. I did not like neither the very average quality of cotton of the sheets.Overall it's a good hotel; very convenient. 230875,ATripAdvisorMember,11/24/2003,We would stay again without a doubt showReview(1497062; 'full'); 230875,ATripAdvisorMember,11/14/2003,Nothing special showReview(1487927; 'full'); 230875,ATripAdvisorMember,11/13/2003,Great Hotel in Good Location! showReview(1487123; 'full'); 230875,doremifaso,10/28/2003,great hotel showReview(1424526; 'full'); 230875,ATripAdvisorMember,10/18/2003,Wow!! showReview(1397878; 'full'); 230875,mfhstid,06/26/2003,Recommended showReview(1109273; 'full'); 230875,ATripAdvisorMember,04/06/2003,Great for business and pleasure visits. showReview(930247; 'full'); 230875,ATripAdvisorMember,10/01/2002,An Excellent Hotel showReview(708061; 'full'); 230875,lass,05/09/2002,Great Accommodations in a Beautiful Hotel: Old-World Style Meets Modern Comforts showReview(567472; 'full'); 230875,lass,05/06/2002,Radisson SAS showReview(566376; 'full'); 230875,PisaRight1,01/02/2009,colazione da faraoni!!! showReview(23173079; 'full'); 230875,priper,12/27/2008,Gran hotel showReview(23035252; 'full'); 230875,tamakl,10/14/2008,鏈濋銇屻仺銇︺倐鍏呭疅銇椼仸缇庡懗銇椼亱銇c仧 showReview(20868489; 'full'); 230875,lass,09/24/2008,绶忓悎鐨勩伀鑹亱銇c仧銇с仚銆?#x201d; showReview(20753485; 'full'); 230875,lass,08/31/2008,id茅al pour visiter amsterdam sans voiture showReview(19640753; 'full'); 230875,lass,08/28/2008,w眉rde dieses hotel sofort wieder buchen showReview(19640748; 'full'); 230875,lass,08/28/2008,ottima ubicazione.. ritornerei showReview(19640747; 'full'); 230875,Eileeniz,08/26/2008,Un Hotel estupendo. Situacion perfecta. showReview(19396016; 'full'); 230875,lass,08/25/2008,Bon h么tel bien situ茅 dans le centre d'Amsterdam showReview(19640745; 'full'); 230875,lass,08/20/2008,bel h么tel mais un peu anonyme showReview(19640743; 'full'); 230875,lass,08/19/2008,In jeder Hinsicht hervorragend showReview(19640742; 'full'); 230875,lass,08/19/2008,Nicht beeindruckt showReview(19640749; 'full'); 230875,lass,08/17/2008,Tres bon h么tel dans le centre de la ville showReview(19640738; 'full'); 230875,lass,08/14/2008,TUTTO OK showReview(19640737; 'full'); 230875,lass,08/12/2008,estremamente competitivo per tariffa;accomodation;servizi;disponibilita' showReview(19640736; 'full'); 230875,lass,08/06/2008,d茅莽u par rapport au prix showReview(19640744; 'full'); 230875,lass,07/17/2008,銉┿儑銈c偨銉炽儧銉嗐儷 showReview(19172667; 'full'); 230875,lass,06/17/2008,A recommander :-) showReview(17434741; 'full'); 230875,lass,05/16/2008,Beste Wahl showReview(16607892; 'full'); 230875,lass,04/15/2008,TRES SATISFAIT showReview(15560824; 'full'); 230875,lass,04/07/2008,Haben uns sehr wohlgef眉hlt! showReview(15560823; 'full'); 230875,lass,04/01/2008,Bien centr茅 showReview(15560822; 'full'); 230875,lass,04/01/2008,H么tel tr猫s bien plac茅; moderne; propre. showReview(15560821; 'full'); 230875,lass,03/27/2008,tres bon hotel en rapport qualit茅 prix id茅alement situ茅 et calme showReview(14728412; 'full'); 230875,lass,02/18/2008,un excellent rapport qualit茅-prix-situation showReview(13977904; 'full'); 230875,lass,02/11/2008,Nur bedingt beeindruckt showReview(13977902; 'full'); 230875,lass,01/24/2008,Un grand h么tel moderne des ann茅es 80 dans un quartier ancien showReview(13189686; 'full'); 230875,lass,01/10/2008,Nonostante giudizi di altri non troppo buoni... showReview(13189685; 'full'); 230875,lass,01/10/2008,Bellissimo Hotel showReview(13189684; 'full'); 230875,lass,01/10/2008,Ottimo Hotel showReview(13189683; 'full'); 230875,lass,01/07/2008,F眉r einen St盲dtetrip hervorragend geeignet showReview(13189681; 'full'); 230875,lass,01/03/2008,un peu d茅莽u sur le confort et le service showReview(13189679; 'full'); 230875,lass,11/29/2007,Schlechtes Preis/Leistungsverh盲ltnis showReview(11305823; 'full'); 230875,lass,11/20/2007,a showReview(11305824; 'full'); 230875,lass,11/15/2007,Non vale le 5 stelle showReview(11305821; 'full'); 230875,lass,11/15/2007,Hotel central mais pas typique showReview(11305822; 'full'); 230875,lass,09/21/2007,Tutto bene ma... showReview(11663965; 'full'); 230875,hailie22,08/27/2007,Bella posizione; pulizia ottima showReview(8515188; 'full'); 230875,ChantalParis,06/04/2007,Dans le centre mais au calme showReview(7753777; 'full'); 230875,lass,06/03/2007,eccellente showReview(11493603; 'full'); 230875,lass,05/12/2007,Sch枚nes Hotel mitten im Zentrum - genau das Richtige f眉r eine St盲dtereise showReview(11434197; 'full'); 230875,lass,12/29/2006,Zentrale Lage showReview(11384323; 'full'); 230875,lass,08/12/2006,銈儬銈广儐銉儉銉犱腑澶... showReview(21801442; 'full'); 230875,calapito,03/21/2006,Un hotel c茅ntrico y acogedor. Un canal cercano 230875,lass,05/30/2004,銉勩偆銉炽儷銉笺儬銇磪娌倰... showReview(19927747; 'full'); 230876,Jenna4,12/11/2008,Great Location This hotel is fine for travellers who wish to explore the city; not hang out at the hotel. It is located a 10 minute walk from the centre of town and is a short walk to the Dam and Anne Frank's. The rooms are sufficient but small. They room was clean enough as was the washroom. They serve a basic breakfast of toast; tea and cereal. For those with mobility concerns this is not the hotel for you as there are about 50 steep stairs to climb just to get to the reception area. It is inconvenient but typical of the buildings in Amsterdam. The staff can be helpful and the restaurant just outside has great food. Definitely 'no frills' accomodation but will do for those that aren't too picky. 230876,colin126,11/13/2008,not bad ;;not great... location is perfect;very close to dam sq; staff a bit on the strange side if you ask me; anyway;what you have to talk about is the stairs! iam not usually a moaner when it comes to hotels;as you would see from prev posts;but they stairs were bonkers!! iam not joking; you go in of the street;and facing you is a ladder with a carpet on it;thats how steep the stairs are!! thats just to get you to the reception! and its there i found out me and my sons room was on the second floor!! so it was another climb on the ladder with a carpet on it! really bonkers stairs...but saying that;iam going back in january;and iam staying here again;only a 1 night trip;wouldnt do any longer in the di ann;; told you;iam not a moaner!! 230876,BELLA89,11/10/2008,Hotel Di-Ann - bit of a disappointment Hotel website was no good for booking the hotel; it does not take your payment; you have to pay in person at the hotel when you leave. But it is there to reserve a room. Remember that.The hotel had pubic hairs on the toilet seat and fridge door! Not pleasant. The stairs are very steep and illegal in size and they last forever and there is no lift so take a small case. The bed sheets were clean as was most of the room besides stray hairs from a previous visitor. The rooms are very boring and small and have not been decorated for decades.The breakfast is just basic toast; coffee; tea; cereal; yogurts; fresh juice. There is a computer in this room for internet access which was good.The hotel is right near Dam Square so location could not be better. The staff were not very helpful or friendly.You can smoke in non smoking rooms.Overall I thought it would be a nightmare when I arrived; but I got used to the place; although I would not choosed to stay there again; I would look for an alternative. I guess thats what you expect from a 2 star. 230876,EGGs60,10/23/2008,One to avoid - the Di-Ann in Amsterdam We booked this hotel online through 'easytobook' as it is centrally located. We went for a deluxe double room at 鈧?50 a night initially and 鈧?10 thereafter; we only stayed one night of three booked and wouldn't have done that if we'd been able to find alternative accommodation sooner. A very steep flight of about 70 stairs leads to a pokey reception area. The room had a balcony and (just) a canal view but it was about 8 feet square and there was barely room to move. The wardrobe had two hangers; one broken with nails sticking out; the loo didn't flush properly and the tv remote was broken. We made comparisons with other hotels for prices and the Di-Ann is a major rip-off. I was happy to pay for the second night (unused) just to get out of there. Sheets and towels were at least clean; but prices were higher than nearby 3-star hotels and only very close behind the 4-star American Hotel. Raadhuisstraat is a miserable street and contains many similar hotels; so avoid them! 230876,Montyspaw,10/21/2008,Good value central hotel We did a long week-end in Amsterdam and thought this hotel was great. Yes the rooms are small but what do you expect in a typical Amsterdam building; which all tend to be tall and narrow? The beds were comfortable and clean; as was the rest of the room.We had a problem with the key card but the staff came up straight away to help us out. We found the staff in general very polite and helpful and they let us leave our luggage there on the last day.Breakfast was more than adequate.We really enjoyed our stay here and would be more than happy to stay again. It's also in a great location; really close to Dam Square and a lot of the main sights. 230876,princess0310,10/09/2008,Worst of the worst We stayed at the Hotel Di-Ann for three nights in September. It's too bad that places like this can remain in business and ruin the reputation of a wonderful city like Amsterdam. The room was extremely small; the safe didn't work; the breakfast was unfit for human consumption...we both became ill... and the staff was rude and dishonest. To make things worse; they pretended their credit card maching was not working and demanded cash at checkout. Don't fall for this scam. This dive is the worst place in Amsterdam and probably all of Europe. 230876,k374,08/11/2008,Nice; decent hotel Stairs for ascending a single floor in Hotel DiAnn 230876,Rosexoc,05/25/2008,You get what you pay for My husband and I were looking for an inexpensive room that was centrally located. We got it. The hotel has a fantastic location. Sure; the stairs are steep; but that's common. What was worse was the staff and our room. The staff wasn't helpful and could hardly understand English. Our room was small; which was fine; but it wasn't very clean or well maintained. The room was on the street; which was very noisy. The weather was quite warm when we were there; but we had to close the window at night because of the noise. Also; the refrigerator didn't work. The breakfast was ok; nothing special. For the money you could probably find something better; but the location is tough to beat. 230876,OntarioTravel3,05/25/2008,Quick visit Friendly and helpful staff. Had a small problem with the safe in the room and they sent someone immediately to look after it. Small room and long; narrow stair-case; winding at the top. We had the second floor so we did it twice. TOn our canal cruise; they explained why most of the buildings have staircases like this. It is because of land space and population density. So it appears that you will encounter this in most buildings/hotels. Blankets were a bit old and had a couple small holes in them. Breakfast was great. Lots to choose from to eat and drink. We were able to leave our luggage at the front desk after we checked out in order to walk around for a few hours. Directions to hotel from Amsterdam Centraal Stn:Walk out of station; keep right; cross the canal and continue walking straight. until you get to Raadhuisstraat. You will recognize this street by the long phalic-like symbol on the left side of the street; there are steps on the bottom where people sit and relax...also lots of pigeons. Mak a right on Raadhuisstraat toward the Magna Plaza; then make a quick left and a quick right; cross the canal and the hotel is on the left. 230876,Trintravel,04/20/2008,Overpriced but decent hotel; great location. We arrived in Amsterdam on a Saturday without a hotel reservation. One of the few affordable hotels we were able to get was the Di Ann. We needed a room for five people. Di Ann had a quad room available but they could fit a matress on the floor. The matress didn麓t really fit but it worked. There was a smell of weed in some of the hallways; but then it is Amsterdam after all.. We paid 220 Euro麓s for our room. The only justification for that price could be the central location. Bathroom was tiny. I am 1.90 m and I could not sit straight on the toilet; but it was clean. Breakfast was included in the price.If you are disabled or have difficulty walking you need to know that this hotel has no elevator and very steep stairs. I would stay here again; but only because of its location. 230876,Tangerine81,03/31/2008,Love love LOVE the Di Ann I stayed at this hotel 7th-10th March with my boyfriend and it was fantastic. Its not 5 star luxury but it did exactly what it said on the tin. Linen and towels were changed everyday; the reception staff were lovely and sooo helpful (especially with directing us to the late night convenience store one night!). They even looked fter luggage while we killed time before going to the airport. The cat was cute but didnt really see much of it! Ok; breakfast is the same every day but WHO CARES! I love toast and cereal so was good enough for me! one thing i will say was they need another toaster! But if you get to breakfast early enough...... it so happened our room was right next door so we were always there quite promptly.The location of the hotel is perfect and for the money we paid we couldnt have asked for more. Its in the middle of everywhere and boy did we walk everywhere!! The stairs would not be suitable for those of limited mobility (although there were quite a few older ladies staying there at the same time and they seemed to manage ok) if anything though it keeps you fit. there is a delightful pancake cafe downstairs and to the immediate right and also to the right after walking for 10-15 mins there is a late night convenience store (as beforementioned this was told to us by the night reception guy) handy for one more bottle of wine!We did sooo much but there was still sooo much more we didnt have time for so are definitely going back later this year. And yes we will definitely be staying at the Di Ann. 230876,Flojo78,03/10/2008,Steep stairs after steep stairs! Our teeny wet bathroom 230876,OccasionalTravellers,02/23/2008,Hotel Di Ann is awful From the picture it looked perfect. The location is brilliant some of the staff were very friendly and the cat is lovely. We were so looking forward to seeing Amsterdam but the minute we walked into our room our hearts sank. It was tired; dark; dingy and dirty. If I had not seen a sign saying no guests I would have said it was a very low class knocking shop. We slept in our clothes ontop of the bed as the sheets were marked and showered in our socks so as not to come into contact with the floor. We stayed out as late as we could to spend as little time in the room as possible. Breakfast was as tired as the room but we had to eat it to give us the energy to stay out!! In some respects it did spoil our trip as it was the first time we had been away for 4 years but Amsterdam is lovely I would deffinately go again but never to that hotel. 230876,rebmacan,02/02/2008,Good Location View from balcony 230876,TimAlanCornwall,12/31/2007,Cheap room in a central location The best feature of the Di-Ann has to be its central location. We thought it might be noisy but we didn't have any problems at all. I wonder whether rooms at the front would hear the passing traffic but most of the accommodation is well above street level. There is a huge steep staircase from the street to reception and at least one further staircase to get to the rooms. They are small and a little tired but ours was very clean. We choose the hotel as we were travelling with a single person and the single room supplements were very reasonable. Breakfast is self service. There's not much of a selection but we weren't paying big bucks so we didn't mind. The hotel is a stone's throw from Dam Square and at the end of an evening it was nice to know that our room was only a few steps away. A centrally located hotel that's ok for a stay of 2 or 3 nights but I wouldn't want any longer there. For a first trip to Amsterdam I would suggest paying just a little more and getting a room in one of the town house hotels that line the canals. 230876,km9165,12/30/2007,Nice Location; small rooms; friendly staff outside of the hotel 230876,Shez381,11/30/2007,Hotel Di-Ann was not to bad. We stayed at the Hotel Di-Ann for 2 nights in September 07 the hotel was not to bad for a 2 star; yes the staircase was terrible best to take a backpack if you are going there. The room was very small however not having the table and chairs from the room might make it a bit easier to move around and have more space to put your things. It was great having the small fridge allowed you to have drinks ect. We didnt eat the breakfast it didn't really appeal to us but there are quite a few places in the area to get a good breakfast at a reasonable price. The location of the hotel was great close to everything. If I went back to Amsterdam I would probably stay elsewhere unfortunatly this time there was not alot available. 230876,LadyC1983,11/29/2007,Loved Amsterdam; Hotel not great Booked flights to Amsterdam for New year 2006-2007 and we were struggling to find budget accomodation for our dates since going over new year; so a friend recommended this hotel and warned us that it wasnt the best!When we arrived I was very disappointed with the rooms. Very shabby and small and one of the plug points was hanging off the wall!The hotel is about 10 minutes walk from Dam Sq and a few mins walk from the Anne-Frank Museum. We didnt see that many other people staying in the hotel. Although the location was good; I wouldnt recommend this hotel and would advise to look elsewhere; maybe last minute.com or expedia. Breakfast was not good at all and we didnt bother to go after the first night! beware - very steep stairs! 230876,Emmyx2,11/26/2007,Never again; but not so bad ... Stairs 230876,manchoy,11/20/2007,Small rooms boats 230876,minky11,10/22/2007,scruffy and cramped the room in this hotel was scruffy and cramped. it is claimed that the hotel was upgraded in about 1999 so i hate to think what the rooms were like then! we had a double room overlooking the gardens (nice view) but there was hardly room to swing a cat (or should that be kitten?). we had a small en-suite; a fridge but no drink making facilities. staff were very friendly and the buffet breakfast adequate. the only saving grace for this hotel is its location directly behind the palace in dam square; only two minutes walk.i would not have minded so much but the room was not that cheap. 230876,Reddleigh,10/13/2007,Authentic Amsterdam stay We stayed at the hotel Di Ann for one night on our frist stop of a 2 week trip through Europe. I picked the hotel because I wanted something more authentic; rather than staying in a typical hotle chain. I was not dissapointed! We arrived at about 6:30 am and they had our room ready. It was on the 4th floor so needless to say; there were a whole lot of steep steps to get there. The room was itty bitty and the bathroom was tiny but it served it's purpose well for one night. We also had a room with a little balcony; which helped make it feel less clausterphobic. Since we were only in the city for 2 days; we spent nearly no time in the room; so it really was needed just to sleep and shower in. The hotel was in an okay location but after walking around the city; we saw hotels we liked the locations of much better. Overall; this hotel is worth staying at if you can get a cheap rate and don't mind stairs. 230876,jerlenjosaut,10/07/2007,Hotel Di Ann~Perfect Location~Cute Cat~Tidy Room My friend and I were at the Hotel Di Ann this weekend and had a very pleasant stay. The infamous stairs were there and are very steep; not wheel chair or stroller friendly as there is no elevator. But we had no problems and the staff offer all the help you need. The hotel staff was very friendly and the cat is just too cute very friendly! We had a room with a balcony (awesome views). The batthroom and room itself was satisfactory; both were clean and cozy. The room is a little small but has enough room....we didnt go to Amsterdam to hang out in our room the whole time. We needed a safe; clean comfortable place to sleep and shower. The hotel is super close to resturants; shopping; coffee shops; places of interest and bars...Ann Frank House right around the corner. All in All; I WOULD DEFINATELY STAY AGAIN...THANKS TO THE HOTEL AND STAFF FOR A PLEASANT STAY!Lena~ United States 230876,fred801,09/28/2007,More a hostel than a hotel This hotel is only suitable for the non fussy traveller looking for a bed for a couple of nights. It's location is ideal but the block is shabby. On arrival we were given the key to a room that was already occupied; the staff barely spoke to us while they sorted out the problem. The bathroom in our room was large and clean; but the room was tiny and very very basic; the curtains were covered in hairs! The breakfast was yuck. Stale cornflakes; warm milk; slices of processed cheese and very hard boiled eggs. There was a toaster to toast the cheappo sliced bread but it only toasted one side. I am not at all fussy but wouldn't recommend this hotel to anyone. More like a hostel than a hotel which would be fine if it was hostel priced. 230876,KnaveSharpener,09/14/2007,Gives Dutch hotels a bad name Beaten-up fridge; wood panelling; tired curtains; ... 230876,bondbug,09/05/2007,Basic but Fine The hotel is basic and the rooms are small ( well it is a town house). We were lucky; we had a balcony which made the stay ok. The breakfast could do with a choice of cereal; cornflakes are a bit boring after a few days. Tea/coffee tray was free but you had to ask for it. If you just want somewhere for B B to explore the city it's a good place to stay. within easy reach of all the attractions but far anough away from the tourist centre to get a good sleep. 230876,petizamia,08/26/2007,Hotel DiAnn was only ok Fourth floor room was cramped and worn; old and dinghy carpets.The four flights of stairs were not fun but great exercise. Location was excellent although that particular block is a bit run down. Cat was great. Breakfast was very basic - wish they had real cheese and colder milk but hey; we ate for fuel. Reception will book shuttle to airport for you. We were fully aware this was a 2-star hotel so it was pretty much what we expected. 230876,jazzocat,07/13/2007,Please stay away; onless you are a 20something! Do not believe the photos; there really isn't much beyond the outer architectural details of the building and the cute calico cat that offer any charm at the Hotel Di-Ann. In Holland; one of the lands of great cheeses; a processed cheese food is served at breakfast! The bathroom has such a slow shower drain that the entire room floods even for the swiftest of bathers. Any request is met with a smile and a shake of the head; but don't hold your breath; and don't thnk you won't be repeating that same request. They could do a few; easy things; and have a cleaner; more pleasant establishment. They have a good central location--the rest can and should be fixed! 230876,rustybodog,05/24/2007,I was pleased The hotel. 230876,AdaamDenmark,05/09/2007,No thanks Don't like this hotel. Unfriendly staff; really messy room and halls. We had to ask for a rag to clean the room; because the staff didn't wipe it. They hadn't cleaned it for our arrival either. I wanted to ask for a vacuum cleaner aswell. We asked for the towels ourselves. Full of dust - the bedspread had old stains on it for example. The breakfast wasn't tasty - low budget food.Hard to sleep because of the refrigerator in the room- really noisy.One of the staff was friendly. He came with coffee facilities. The cat was cute also. And the location is good. There's so many other hotels in amsterdam; so next time we will book in another place. 230876,anna064,05/02/2007,the place to stay in Torteguero What can i say? this hotel is the best place to stay in the whole of Amsterdam; the location was first class couldn't do better the people in the hotel were lovely; rooms were fine clean and tidy the main thing i look for. breakfast was nice too. We got a room with a balcony which overlooked the canal it was stunning - very romantic only had to look down the road and you could see the royal palace.Overall i found Amsterdam fantastic everything is go all the time and the amount of bicycles in Amsterdam- well it must put bejing to shame! they are everywhere they even got parking tickets for their bikes when they parked them up against lamp posts! it's a different way of life and very enjoyable place to visit any time of the year we went in november and i was very surprised at how warm it was. if you go you should definitely stay at the di ann highly reccomend it!! 230876,Dano72,03/28/2007,Great Place View from balcony 230876,jenyfur,03/28/2007,fantastic!!!! we (two girls) stayed for two nights at the hotel di-ann; first impressions were the stairs!!! we needed help to get the cases up them!!! they are very steep and wind at the top! Second impression was the size of the room - you couldnt of had a guest to stay with you as there wouldnt be enough air to go round! no cat swinging here! We booked the hotel for its location - which is excellent; you can walk everywhere as you are not far from Dam Square. Breakfast was dissapointing - toast or cornflakes. But an excellent and hot shower made up for this! Staff are friendly and helpful.All in all we felt this was a good choice of hotel for value and its location. 230876,holi87,01/10/2007,fantastic the di ann is only about a 10 min walk from the train station; but there are many trams that go right past the station and will drop right outside; when we arrived nothing will pre-pare you for the stairs but this is traditional in these old buildings! when we reached the reception the staff where very happy and inviting; we checked in; (note: 20 euro is to be paid on arrival which is given back to you at the end of your stay; this is a deposit for your room key and remote control for you tv in room) the lady at reception gave us some guides to amsterdam and also a map which came in really handy!! :) the staff there also offered to carry our bags to our room for us. When we arrived in our room; we where pleasently surprised by how clean and bright it was; we had a lovely balcony which over looked the canal and the streets outside with french doors opening in wards; although the room was a little small it had everything we needed and the bath room was very clean with fresh towels and soap everyday!! we really enjoyed our stay at the Di Ann hotel; and the cleaning staff where exceptional with the room sparkling clean every evening when we returned; with fresh bed linen. We have never stayed in a 2 star hotel before; always choosing to stay in at least a 4 star; but i would definatly recomend this hotel to anyone and we will definatly be going back again :) the location was fantastic the people where so friendly and we really had a fantastic time. tips: if your looking for local places to eat and little shops to buy provisions i would recomend the italian on the corner; which makes fantastic pizzas; also the little shop next door which has really frienly staff and about anything you want! these are all to the right of the Di Ann when come out the door. 230876,temper,01/03/2007,Great Location View from balcony 230876,seaTRIP,01/02/2007,Don't do it - Extremely tiny rooms; dirty and expensive Dirty toilet; the blanket sheet was used (!!) and full with unknown stains. We asked to change it with a clean one and we got an answer that they will change it only during the morning. The guy at the reception desk was smoking all night long and the smoke got straight to our room. The room was more liks a solitary confinement. We paid 140 euro per night. We left after one night and stayd for one night at the NH Doelen (4 stars hotel!) for 94 euro per night and two nights at the NH Tropen (3 stars hotel) for 56 euro per night - two excellent hotles. 230876,zcrookes,12/28/2006,Adequate 2 star - nothing more! This is a decent 2 star hotel but nothing more. I have never seen a room this small before - about the width of a double bed; NO LIE; and a bathroom definitely meant for one. Intimate doesn't quite cover it! On the upside; it is very clean (except for the knickers I found on the stairs on day 2) and there are extremely friendly staff. The downside is there are far better locations such as on the peaceful canals (this; while central; over looks a busy road; you can only really see the canals if you can see around corners; or have one of the rooms right by Herengracht). Also when we stayed there were rowdy groups of stoners staying who stank out the hotel with fag/hash smoke; and i was woken up 2 out of 3 nights by the people in the room next door. they were not particularly loud; but the walls are SO ineffective; it only takes a conversation to bellow through and wake you.Also; watch out for the $20 deposit they take from you for the remote control and key. Why; goodness knows; although they do return it...The cat is a BIG plus; but if you are at all allergic to cats; give it a miss - as she goes into the rooms and roams the corridors looking for friends. She even got into our bed at one point.If money is a problem or you will be out on the slash; Di Ann will do the job. If you are in a couple or have a few euros to spare; i'd look somewhere else as you will probably be disappointed. While not horrendous; it was definitely the low point of what was a wonderful trip to this amazing city. Sorry! 230876,Ronale,12/17/2006,good value; great location We booked a deluxe room with a balcony and you still could not swing a cat it was so small; however it was still a great value; clean and comfortable budget BB. On the positive side the beds were very comfortable; the view of the canal was nice. Breakfast; although very basic was a great start to the day. The staff and the cat were very friendly. The location was great; we did not have to catch transport anywhere.On the down side; nothing on this earth will prepare you for the stairs!!! I had read many reviews all noting the steep stairs; but when you arrive and see them your mouth will drop in shock. it is obviously a trademark of many BBs in Amsterdam and not exclusive to this hotel. our deluxe room was on the 1st floor so we were lucky to only have to climb the first set. if you are fit and healthy; it only presents a problem when transporting your suitcases. be careful if you book a smoking room like we did as when we entered our room till we left 2 days after; the room and our clothes stank of cannabis from the previous occupants. This may or may not bother you (depending on your purpose of visiting); but it is worth knowing.Overall. a great spot to stay with a friend for a couple of days. I would definitely stay again although if i was traveling for romance purposes i would probably spend a bit more and go for something more up market. 230876,pupdud,11/18/2006,Great View from Room Room 230876,bigphil1,11/08/2006,Tiny room; good location; ok breakfast; overpriced I read all the reviews on all the sites but was still surprised (and dissapointed) on the size of the room; it is obviously a normal sized room split into two. However; it is quite clean with a change of towels each day and the location is very good. Breakfast is toast; hard boiled eggs; coffee and orange juice and as much of it as you want. The stairs weren't as steep as I thought they would be. I thought that for 270Euros for three days I might have got a bit better for my money??? 230876,pinkstripe,11/03/2006,Great location; friendly staff After reading some positive reviews on here about the Di-ann hotel i decided to go ahead and book it for my fellas 30th. It was exactly what i expected. Our room was however a little bit too small but it was one of the smallest as it was right at the top with two tiny windows but i think this is managable; especially for a weekend break. The bed was not the most comfy bed i had slept in but again it did the job. It was actually two single beds pushed together and it was rather small but i was happy with it and i think most peple would be the same.The bathroom was spot on. The shower was so powerful and we were offered clean towels; toilet roll and soap every morning.Their were no drinks facilities in the rooms but somewhere it stated that these were avalible upon request which is fair enougth really!Breakfast was fine; toast; cheese; cereal and boiled eggs and always enougth to go around the breakfast time wasnt to bad either 7 till half 10.....so still time for a sleep in heh!The housekeeping guys were always hard at work and the rooms were cleaned everymorning. Ours wasnt as we were always in it (late nights!!)The locatation is the best thing about this hotel; and Amsterdam is the most beautiful city. The staff are really helpful. I did pay a little to much for this hotel....i think i prolly should have had a deluxe room instead of the smallest of the small but i still had an awesome time!P.S The stairs really are that bad!!! 230876,JnetCa7,10/28/2006,Good hotel; great location 3 of us stayed in a triple room this october. The room was quite small but cosy; we had a great view and a brilliant balcony. The hotel breakfast is quite good; but only basic with toast; cereal and cheese. The hotel staff are lovely and really helpful. They will lend you a travel adapter and kettle. They are happy to let you in at 3 in the morning; and will help you find your way. It is definitely worth getting a deluxe room and a balcony. The hotel will let you leave you baggage with them before you can book in and on your day of departure. The location is great; 2 minute walk to Dam square; 10 minute walk to the leidsplein and there are trams just down the road. There is a restaurant just underneath the hotel and a supermarket round the corner which are both good prices. The stairs are incredibly steep to the recpetion but its not a problem; we just laughed about them. The hotel did help us get our baggage down them. The hotel cat was very friendly; and can be found in your suitcase keeping warm if your not careful. I would definitely stay here again! 230876,noecat5,10/06/2006,Good location 3 adults stayed 2 nights in a triple room in late September 2006. The location is great for people who wish to walk because everything is within walking distance. We went to the Heineken Experience; the Anne Frank House; the Pancake Bakery; The Hard Rock Cafe; and all over the central city and enjoyed walking. There are trams all over to use if you need to but we liked walking. We stayed out of the bike lanes and we were fine. The hotel is above other stores so there is a narrow stairway to the hotel lobby which was not easy with our luggage. The room was very very tiny with 3 twin beds; but we had a little fridge and tv and a balcony which was so nice and the view was wonderful! Also in their breakfast area they offer free internet access - we had our own laptop and it was free. They also have 2 computers there; I'm not sure if those would have been free or not. The breakfast was very good. They have a cat there who is very sweet and friendly! A calico named Kiko. i enjoyed the cat since I missed my pets at home. The hotel staff were all very helpful and friendly too. 230876,fran15111,09/05/2006,great value for money stayed here for 2 nights;very good location and payed 60euros with breakfast. Hotel is basic but clean and very friendly and helpful staff. Rooms are small;old but comfortable. Would recommend this hotel. Only one thing as in a lot of hotels in Amsterdam to enter you must walk up a very very steep set of stairs. Could be a problem if your an elderly traveller especially with a suitcase. 230876,ChrsChmbrln,09/04/2006,Great hotel; great location Great hotel with an excellent location on the corner of Herrengracht. Dam Square is only a five minute walk away; (if you manage to avoid getting killed by a tram or a cyclist!); and we managed to walk to all the major attractions (e.g. Rijks Museum) in under half an hour. That is a pleasant stroll along the canals. The Red Light district with its many bars and clubs is within a 15 minute walk; though the hotel is in a pleasant and safe part of town. The room was a bit basic but no real complaints; and the stairs up to the hotel from the street were a bit steep; but there again that's quite common in Amsterdam. Breakfast was self service - bread; toast; cheese; eggs; coffee; tea; juice etc. and plenty of it! The best bit? Kiku the friendly hotel cat. Bet she's forgotten us already!! 230876,gregnjeanie,08/30/2006,Good location We just got back from staying 2 nights at the Di-Ann hotel.We thought the location was great. It was really close to the Anne Frank house; the Homomonument and the Dam Center which is central to the trams. You could use the internet for 3 Euro an hour which was cheap.The breakfast was toast; eggs; juice; coffee and cereal. Nothing too big; but enough to get you started. They need another toaster as that was the biggest wait for breakfast. The area is clean but can be really crowded depending on when you eat.The room was for 2 adults and 2 children. It was 4 twin beds with a TV and mini frig on the 4th floor. It was quiet at night which was good. The beds were comfortable and clean. The TV has a lot of English stations. The price for us was 160 Euro. A good price when I was comparing hotels. It definitely wasn't anythng fancy but it was good for our trip. We asked for a fan and they let us use a small one for the room. We wanted this mostly for background noise; not because it was hot.The people were helpful and would answer any questions.The stairs are VERY Steep like everyone said but easy if you don't have any problems walking. The kids thought they were fun.I felt safe at the hotel. They had a buzzer with someone there 24 hours to let you in so I thought that was good.I would stay there again if we went back! 230876,ATripAdvisorMember,06/30/2006,loved it! we couldnt wait to see the stairs...and they were everything we thought they'd be and more!! we giggled all the way to reception and then all the way up two more flights of stairs! our room was the furthest room of the hotel but our view was brilliant. It was cosy and clean; with a slanting roof giving it character! Every morning we were greeted with a smile; and the people in reception were always willing to help us. the fecking cat followed us all the way up to a room and ran in; but just show it whos boss and it gets the message! all in all; we had a brilliant stay. we never had breakfast in; so cant comment; we always went out; trying different cafes etc. I suggest doing that; its far more fun. Don't expect five star stuff here; but if you treat them nicely; they'll do the same in return!! we had a wonderfully romantic stay with memories to last a lifetime. 230876,pakehagirl,06/14/2006,Great Location We booked a triple room for myself; a friend; and my 6 yr old son; upstairs on the fourth floor; for 3 nights; from May 22 to 25.I had previously read all the moaning comments about the steep stairs; but we made a joke of them...it was like climbing Mt Everest every day; after a full day of sight-seeing. All we could do was laugh about them; and being very fit; found them no problem; even carrying our luggage up and down them.We enjoyed our stay at the hotel and found it very central to Amsterdam; for sight-seeing. The Bike shop was close by; to hire bikes; and the central train station was only a short walk as well.We found the staff very friendly; the room was clean; the cat was friendly; and the breakfast basic.I would definitely stay here again. 230876,Bryoney,06/07/2006,Great location; shame about the stairs! We stayed in the Di-ann for 2 nights from 3-5 June 06; and could not have asked for a better base for exploring Amsterdam.The hotel is bang in the centre of town; a short walk from the museums; red light district; dam square and central station; but tucked out of the way of the 'fruitier' side of the city.The staff were incredibly friendly; they speak very good English; and are always willing to help with directions- they were even friendly when we locked our key in the room.The rooms are basic and quite small; but are clean; have a free fridge and safe; and offer great views; we could see the palace; magna plaza; canal; and Westerkerk from our room!We were at the front of the hotel; and there was some road noise; but i'm a light sleeper and had no probs with the noise. The complimentary breakfast is basic but fits the bill; and there is a supermarket next to the hotel that sells plenty of beer; wine and food.The only down side is definately the stairs; we had read other reviews saying how steep they were but the warnings didnt prepare us for the near vertical staircase we found!Theres no denying these are steep stairs; there is no lift and our room was on the 4th floor. If you have mobility problems you really should give this hotel a miss; but everyone else should not let a few stairs put them off what is otherwise a great hotel! 230876,jeffcavalier,05/28/2006,Reasonable Hi My son and I stayed here from 24th of May 2006 for three nights.The stairs were very steep making it not suitable for elderley; the room was very small (room 302) the sink needs a new style tap its hard to wash without banging you face on it the breakfast was basic eggs; toast; cheese ; cerial ; but the staff were friendly and the room was clean and cleaned each day although there was a few complaints ; all in all the hotel was o.k and I would stay again . close to center; but out of the way of the noise. 230876,Vicky528,05/23/2006,Good location This hotel is in a good location. It was easy to get to all the attractions on foot. We enjoyed the balcony to watch the city while slowing down a little. You can hear the church bells ring well from here also.The stairs are steep and the room we had was VERY SMALL; but the price was good. My complaint is that we were charged 25 euro as a deposit on the room key; which is highly unusual. We were told we would get this back when we checked out; however; we forgot and the staff neglected to bring up the issue; so we paid an extra 25 euro. It seemed like a cheap trick in a city where many tourist might be distracted by the time they check out.. 230876,Jen1978,03/07/2006,Excellent Budget Hotel The last time we were in Amsterdam in January 2005 we stayed at The Nadia; but as that was slightly out of our price range this time round now that it is mid-season; we stayed at The Hotel Di-Ann a few doors down. We paid about 拢100 each for 4 nighs bed and breakfast. The 2 hotels are extremely alike in every way. Rooms are mostly tiny but cosy; the stairs are many and steep and the staff are helpful and friendly. You get a bigger choice at breakfast at the Nadia; but on the other hand; the Di-Ann is cheaper; has nicer bathrooms and has the most gorgeous friendly little cat ever!The location is excellent (5 minutes from Dam Square; 2 minutes from Westerkerk Anne Frank's House) and there are plenty of places to eat and drink nearby. The rooms all have fridges so you can stock up on cold drinks and snacks from the supermarket down the road (turn left on leaving the hotel and it's on your left just after the 1st road you cross. There is also a bigger one on the way to Dam Square) While we were there we borrowed a travel adaptor plug and a kettle for the whole of our stay without charge. The rooms all have safes (again no charge) and we were lucky enough to get a room on the 4th floor with a huge balcony so our views were great. You do have to pay a 20 Euro deposit for your tv remote control but you get this back when you check out.Breakfast is OK; but quite basic. Lovely fresh coffee which you help yourself to; cornflakes and white or brown bread with a rather slow toaster provided. There are lots of different teas; jams and spreads; plus cheese.The only downside was that the trams can be pretty noisy if your room is at the front of the hotel as ours was. They run from about 6am to about midnight. This was OK in the winter as we kept the windows closed but if I was going back in the summer I would ask for a back room.All in all an excellent budget hotel and great value for the price if you don't mind a few stairs! We would definitely go back. 230876,macz,02/23/2006,great location went to amsterdam for a couple of days in feb 2006; this hotel has a great location 5mins from anne franks house and 5mins from dam square. the staff are very helpful gave us a free map and all speak english very well. we had a great view from balcony. the room was very clean and there was a kettle with coffee and tea. the steps are very steep to rooms so you have to be careful; the breakfast is ok but if you want a cooked breafast theres plenty of reasonable priced cafes. we will definately be going back to this hotel 230876,olivia14,02/12/2006,would recomend this hotel we have just returned from this hotel i would go back it was very clean staff friendly breakfast was good but watch the toaster we had cornflake fresh bread orange juice tea coffee jam eggs cheese plenty to fill you up for the day. I WOULD GO BACK WHEN I VISIT AMSTERDAM AGAIN THE STAIRS WERE STEEP BUT IF YOU FIT NO PROBLEM 230876,lfcmad2002,01/09/2006,Superb Hotel View from Hotel room 230876,ATripAdvisorMember,01/07/2006,Great budget hotel!!!! Hi; i visited the hotel Di anne for two nights; with some of the lads; it has a very central location for the popular attractions such as the Dam square; Red light and in the other direction some fun bars and great clubs! I found the staff very helpful spoke english well. The rooms are small and the en-suite very tight but if your worried about that sort of thing you should expect like anywhere to pay more. (and plus on holiday why would you wonna stay in your hotel for to long! lol) the hotel in general in clean and does what it said on the tin. a great budget2 star hotel! 230876,Emmysgran,11/19/2005,Excellent budget hotel 2-star hotel with the steepest staircase imaginable. However; the location was fantastic; only minutes away from Anne Frank house and Dam Square. Nice pubs and restaurants in the vicinity too; if you don't want to walk. Room was very small but adequate for two people. Shower/toilet en-suite and small balcony too. Breakfast typical of European budget hotels - coffee; orange juice; toast; eggs; cheese; jam. Enough to set you up for a day's sightseeing. Staff very helpful and friendly. If you're looking for 5-star luxury don't stay here; but as a budget hotel in a great location; it's absolutely ideal. We would return and recommend it to our friends (the ones who don't always stay at the Sheraton!) 230876,taraship,11/08/2005,Great hotel for the price Ok; yes the stairs are steep but if you know the history of Amsterdam; you know why they are steep. (Taxes were based on width of home so most older buildings are very tall and not very wide; thus creating stairs that don't take a lot of space). I thought the people were extremely friendly and they carried my luggage up the steep steps. We even managed a visit from the hotel cat; who is quite sweet and loving. I stayed for 5 nights and was quite happy. Incredible location...close to everything. It is extremely noisy facing the street so ask for a rear room; if available. Otherwise; make sure you buy ear plugs. Breakfast was more than adequate but beware of the toasters. Clean and tidy but again; you get what you pay for. If you want 3 or 4 star style for the price you pay here; you will surely be disappointed. I would stay again in a heartbeat. 230876,barry432,10/22/2005,Absolutely Fine at the Di - Ann After reading the reviews of lots of Hotels in Amsterdam I settled on the Di- Ann as I was going to Amsterdam to run in the Half Marathon and wanted a safe and secure and reasonably priced base. The staff were very friendly and welcoming giving me a map on arrival and the hotel clean. When I needed advice about directions they were pleased to help.Yes the stairs are steep but so what - free exercise thrown in and not untypical for the city. My room a superior single was small but had a balcony and ensuite. TV included French German stations as well as BBC1 BBC2 (you have to give a 20EUR deposit for the remote).Breakfast is as described - cereal; coffee; tea and toast with a variety of jams; cheese or egg). It was fine. I paid 143EUR for 2 nights on apopular weekend - I thought it was reasonable value for this city and a central location. 230876,ATripAdvisorMember,10/11/2005,Great ;but stairs very bad after a few Staff friendly and most helpful;breakfast average for hotel of this standard.Stairs to recepition steep and after a night out would be a bit of a handful.Would stay there again 230876,reikiangeldel,09/18/2005,never again!! what a dump!! stayed at this hotel for 2 nights; the stairs were steep as people have been saying; the staff were unfriendly at reception. breakfast very basic(boiled egg; cereal;tea;coffee;juice;bread;cheese;jam. help your self job and not much of it put out!)the room was small as reviews; bathroom was small and looked dirty. was promised hairdryer in room and tea/coffee making facilities but zilch. we arranged an early breakfast for the day we left but got up to breakfast room and was served nothing(no staff was awake; the receptionist didnt speak english). on arrival we had to give 20 euros for tv control which we got back)..we got covered in either mossie bites or flea bites too. this is the worst hotel i've ever stayed in. the only good side of things was the complimentary sweets at reception!!!!....the room cost 拢80 a night and was the pits!!!!...think twice before you book here!! 230876,ATripAdvisorMember,09/11/2005,Good value Just returned from 2 nights at the Di-Ann and i have to say that i was impressed by the place. It doesnt look much from the outside; and the stairs really are as severe as other people have said; but for the money you pay i dont think this hotel can be faulted. Received a very warm welcome when we arrived. When we left for dinner on our first evening we informed the reception clerk that our shower wasnt working properly; when we returned a few hours later the problem had been fixed. The room was small; but this was my 4th trip to Amsterdam and i am yet to stay in a massive room and some other places charge lots more than the Di-Ann. The location is ideal; far enough away from the more colourful side of the city but within 15 minutes walk if you do want to indulge!! Everything else is either within walking distance; or you can use the many trams that pass by outside. We managed to get a room at the back of the hotel so it was very quiet; but we did have to sacrifice a nice view for that pleasure but it meant we had 2 good nights sleep. The breakfast was good with all the usual food on offer; toast; boiled eggs; cereals; tea and coffee etc etc. All in all this is excellent value for money in an ideal location from which to explore the city. If you want a massive suite with an a la carte restaurant dont stay here; but if you want a good value for money; clean and friendly place to use as a base then this is the place to stay. I certainly wouldnt hesitate to reserve another room. 230876,ATripAdvisorMember,09/06/2005,Small but perfectly formed This hotel is very similar to Hotel Nadia and only a few doors down. The rooms are small; but this is to be expected in Amsterdam; but they are cleaned daily and are comfortable. The staff are also polite. I got my single room for about 60 euro's a night; which given the location is pretty good; it's right behing Dam square. I would definately stop again. 230876,tikiliki,05/23/2005,Great Value Spent three nights there. Small room but just big enough. Decent breakfast but not great. Great location. Quiet street. It met my criteria exactly. Helpful staff. Enjoyed my stay. I was appreciate that the staff offered and helped with luggage up the steep steps up to my fourth floor room. For me it was the best balance of cost; value; and location. I will stay there again when I return to Amsterdam. 230876,mrspiggy,05/23/2005,THE DI ANN We have just been to this hotel for 2 nights; and didnt expect much. The hotel is small and the stairs are very steep but; the staff are very friendly and helpfull (especially with the bags). Breakfast was very basic ie bread;eggs;cheese and jams etc. There is even a toaster and endless amounts of coffee or tea. For a 2 star it felt like a 3 the way we were treated. If you want a grander hotel with a lift; then go to a more modern one with a price to match; but this one is fine by me. 230876,angelsred,05/12/2005,Fantastic stairs Just come back from staying ai the Di Ann; fantastic hotel room was great had a view of the Herengracht canal all the way up to the Magna Plaza. Staff were all very friendly and helpful even offered to carry our case up the stairs. Had heard about the staircase in hotel but wasn't till we got there did I believe how steep it really was; Not suitable for anyone with bad knees or vertigo thats for sure. Very enjoyable stay and will definitely be back again. 230876,ATripAdvisorMember,04/04/2005,Location Location Location..... Excellent 2 star hotel. Very clean; maid service daily with fresh towels and made beds. Friendly staff; very helpful. Small 3 bedded room; lovely shower! Balcony and views of canal. Not much can be said about breakfast; just toast.Good location; 5 mins from Dam Sq. 15 minds from Red Light District; 15 mins from Leidspein. Would definately recommend if your looking for basic central accomodation. 230876,ATripAdvisorMember,03/07/2005,Great Hotel Great Hotel; everything we had hoped for!! The staff were so friendly and helpful ( they even carried our luggage up those very steep stairs). The hotel was very clean and warm and the rooms were lovely! room 310 very big and we had no problems with 4 in the room clean towels every day and they also made the beds! i would definately reccommend this hotel and i would consider visiting again! 5 minute walk to Dam Square and plenty of restaurants and pubs around. 230876,MartinPM,02/25/2005,Good base for City tour Good basic 2* European Hotel. Excellent site for touring Amsterdam. Clean functional; no-frills breakfast. Don't stay here if you can't cope with stairs if you want more luxury; pay extra go to a 4*!!! Friendly staff. 230876,bear2428,02/07/2005,Small having stayed at the Di-Ann and managed to get up the extremely narrow steep staircase; I can safely say our stay was very pleasent. The staff on reception we're very helpful giving us information on places to see; ideally situated for Ann Frank House ( go first thing on a Sunday morning if your hangover will allow). The room was very clean however cramped; but I look upon it that you only need it to sleep in while in Amsterdam your not going to be spending much time in it.If you want a clean and cheap room stay here. 230876,ATripAdvisorMember,01/07/2005,Always a pleasant stay at Di-Ann Always had a pleasant stay here. Great location and friendly service; rooms a bit bit small but your in Amsterdam after all. Thumbs up! 230876,ATripAdvisorMember,01/03/2005,Perfect for the short stay After spending days searching for a hotel my girlfriend and I finally decided to go for Di - Ann Hotel. The hotel was good value for money; offering a clean room and large en-suite bathroom. We ordered a standard double room but to our surprise managed to land a free upgrade to a balcony room! A basic self service breakfast was served in a nice little dining room offering cereal; toast; muffins; boiled eggs; fruit; juice; tea and coffee; enough to set us up till lunch. The down sides were that the room was on the small side; just enough room for the large double bed in fact! The noise of the trams on the street below could also cause problems if you are a light sleeper. A deposit for the TV remote is required. Be prepared for the large red steep stair case; especially if you have had a few drinks!! These factors did not really affect our stay at all as we did get very good value. No complaints.Di-ann hotel is perfect for the short stay (my girlfirend and I stayed 3 nights in February 2004) and if you looking for somewhere cheap/good value for money. The building is rather attractive with some rooms looking out onto the canals and palace. It is in a fantastic location only 5 minutes minutes walk from the heart of the city; Joordan area; and the redlight. A good location if you want to avoid the immediate busy of the centre or the redlight district. 230876,ATripAdvisorMember,12/05/2004,Probably the worst hotel in the world The term 'hotel' is misleading - this is no more than a backpacker's hostel; but calls itself a hotel and charges accordingly. Rooms the size of a shoebox; showers that don't drain properly; dodgy electrics; no fire safety notices; frayed towels with bleach stains and holes; 20 euro deposit for TV remote control (which didn't even work); do it yourself breakfast (if you can find any bread to put in the toaster). Need I say more.We checked out after one night and were successful in gaining full refund for unused nights from our travel agent - says it all really; I guess. 230876,ATripAdvisorMember,11/01/2004,Fabulous Experience!! I've just returned from a trip to Amsterdam and stayed at Di Ann - it was wonderful! The steep; narrow staircase is very charming! Of course the room was small - this is Amsterdam; what do you expect? It was totally clean and comfortable and I highly recommend reserving one with a balcony - we stayed up late many nights to gaze out over Raadhuistraat to watch the trams (which are not loud but do clang as trolleys tend to do); the Royal Palace; Westerkerk and Magna Plaza - a most spectacular view. And Keko the cat is great!! If you stay here; please give her some Nutroma (you'll know what I'm talking about when you get there) for me. 230876,ATripAdvisorMember,10/21/2004,Mostly good but...... Like other reviews I can confirm that there are some problems associated with staying here. Firstly the hotel. Having read the reviews i expected those stairs but these are typical of Amsterdam. Yes the rooms were small but we found the room adequate and clean. The staff were friendly and we had no problems. The hotel is in a great location near to Dam square and we liked this side of Amsterdam.But ... and a big but; the noise was a problem and sleeping was difficult. Double glazed windows would help. Trams run until around midnight and then start again around 6am. For this reason and this reason only we would not stay here again. 230876,ATripAdvisorMember,08/30/2004,Just right Nice and clean hotel in the center of Amsterdam - 15 minute walk from the central station. Friendly staff. Good breakfast. Careful on the steep stairways and bring your shampoo and showergel as it is not complimentary. 230876,ATripAdvisorMember,07/09/2004,Very comfortable and reasonable I just returned from a wonderful stay in Amsterdam. As the trip was business on a grant; I really needed to keep costs down; and Di-Ann was very reasonable. The hotel is close to the Dam Square; the Anne Frank House-- and the conference I attended at the Rode Hoed. Di-Ann was an easy walk to anything I wanted to see -- from the train station to the Van Gogh museum. The staff was friendly and helpful; the room was quite small but comfortable and clean-- with shower; balcony; canal view; TV; small refrigerator; and the daily included breakfast included Eggs; bread; cheese; and juice-- much nicer than many of my conference-mates at more expensive places (no eggs!) If you want a convenient; clean; and lower-cost place ; Di-Ann is a good choice. 230876,ATripAdvisorMember,05/03/2004,NEVER EVER EVER STAY HERE!!! Don't ever; ever; ever saty here. Everything is false. The rooms aren't big at ll; their the size of someones kitchen. The most important issues I must share is that THEY ARE THEIVES. My money was kept in the hotel safe which was in my room. Well I thought that it would be safe; but it wasen't. $300.00 dollars was missing out of my wallent on the day that I was leaving. After I had left Amsterdam my credit card was charged 3 times in 3 diffrent months. All adding up to $437.98. Please people for the sake of your money. Don't ever utilize this unprofessional place. 230876,ATripAdvisorMember,04/23/2004,worst place in the world! showReview(1833110; 'full'); 230876,ATripAdvisorMember,03/21/2004,Nice hotel; shame about the noise showReview(1734995; 'full'); 230876,davef999,03/14/2004,clean; very small but adequate - friendly staff showReview(1724321; 'full'); 230876,qenzen,02/19/2004,Worst Hotel I Ever Stayed In showReview(1660646; 'full'); 230876,ATripAdvisorMember,01/10/2004,A safe; cheap and clean place to sleep in A-Dam showReview(1544975; 'full'); 230876,e2trainer,11/04/2003,Great stay showReview(1436733; 'full'); 230876,ATripAdvisorMember,08/18/2003,great location showReview(1230905; 'full'); 230876,ATripAdvisorMember,06/10/2003,Accommodating staff; basic hotel showReview(1075458; 'full'); 230876,ATripAdvisorMember,06/03/2003,i'd go back again showReview(1040193; 'full'); 230876,SieGio,12/10/2008,A due passi dal Dam! showReview(22604079; 'full'); 230876,RamseBielefeld,10/21/2008,Kommt auf den Anspruch an .... showReview(21059214; 'full'); 230876,lass,09/18/2008,Ottimo hotel proprio dietro... showReview(20580782; 'full'); 230876,lass,09/09/2008,N h茅sitez pas 脿 y aller bon rapport qualit茅 prix showReview(20553763; 'full'); 230876,lass,08/20/2008,Niente di eccezionale showReview(19648532; 'full'); 230876,lass,07/20/2008,L'Hotel si trova in una zona... showReview(18522112; 'full'); 230876,lass,07/10/2008,nichts besonderes; aber okay. showReview(18539325; 'full'); 230876,lass,05/25/2008,gerne wieder showReview(16602092; 'full'); 230876,Zejulio14,05/19/2008,Muy sencillo pero apto para nuestro bolsillo... Vista Exterior 230876,lass,05/09/2008,Zentrumn盲he! showReview(16602091; 'full'); 230876,lass,05/06/2008,Situation excellente de l'hotel... showReview(16730925; 'full'); 230876,lass,03/25/2008,L'h么tel est tr猫s bien situ茅; 脿... showReview(16726493; 'full'); 230876,lass,03/23/2008,pour le prix cela meriterai un peu plus de confort et un petit dejeuner meilleur showReview(14731886; 'full'); 230876,lass,03/18/2008,Ambiente confortevole in pieno... showReview(16727883; 'full'); 230876,lass,03/18/2008,Ambiente confortevole in pieno... showReview(16727878; 'full'); 230876,lass,03/18/2008,Posizione fantastica... showReview(16727818; 'full'); 230876,lass,03/18/2008,Ambiente confortevole in pieno... showReview(16725446; 'full'); 230876,lass,03/17/2008,Super Lage und der Preis ist... showReview(14402589; 'full'); 230876,lass,03/12/2008,nicht sehr empfehlenswert showReview(14731877; 'full'); 230876,lass,03/06/2008,Consigliato per un week end showReview(14731878; 'full'); 230876,lass,03/05/2008,F眉r anspruchsLOSE Leute showReview(14731876; 'full'); 230876,lass,03/04/2008,Tr猫s bon rapport qualit茅 prix... showReview(14078423; 'full'); 230876,lass,02/29/2008,Chambre tr猫s petite et a l... showReview(16724478; 'full'); 230876,surfusion,02/19/2008,J'ai bien aim茅 ! showReview(13692093; 'full'); 230876,lass,02/18/2008,lit bancal; fenetre qui ne ferme pas showReview(13983913; 'full'); 230876,lass,02/18/2008,Coalzione ricca e calda... showReview(13748429; 'full'); 230876,lass,02/12/2008,pas emball茅 showReview(13983912; 'full'); 230876,lass,01/10/2008,L'Hotel 猫 davvero... showReview(13163353; 'full'); 230876,lass,01/05/2008,Hotel in zentraler Lage showReview(13196659; 'full'); 230876,lass,11/14/2007,TB situ茅 showReview(11303522; 'full'); 230876,DanielaSara,11/13/2007,Prenotazione showReview(10789652; 'full'); 230876,lass,08/10/2007,zentrales recht nettes Hotel f眉r preisbewusste Urlauber showReview(11441463; 'full'); 230876,lass,06/17/2007,Roots mais bien situ茅 showReview(11494895; 'full'); 230876,lass,05/22/2007,tr猫s bien plac茅 showReview(11434442; 'full'); 230876,lass,02/01/2007,El primer impacto es la FALTA... showReview(11384946; 'full'); 230876,lass,01/28/2007,H么tel tr猫s bien situ茅 par... showReview(11384947; 'full'); 230876,lass,12/12/2006,Nell'hotel abbiamo usufruito... showReview(11384948; 'full'); 230876,lass,11/09/2006,niente di che showReview(11380373; 'full'); 230876,lass,08/25/2006,Hotel bastante sencillo; para... showReview(11384950; 'full'); 230876,lass,08/15/2006,H么tel non recommandable showReview(11338670; 'full'); 230876,lass,08/10/2006,Chambres tr猫s petires Pas... showReview(11384951; 'full'); 230876,lass,06/25/2006,Chambre en sous-pente... showReview(11384949; 'full'); 230876,lass,06/16/2006,Nella struttura ci siamo... showReview(11384952; 'full'); 230876,lass,06/03/2006,Chambre et douche minuscules... showReview(11384953; 'full'); 230876,lass,05/17/2006,Il primo impatto 猫 con l'atrio... showReview(11384954; 'full'); 230876,stefano53,05/16/2006,Stairway to powder L'esterno dell'albergo 230876,lass,05/10/2006,Petit hotel agr茅able et... showReview(11384956; 'full'); 230876,lass,05/10/2006,Petit hotel agr茅able et... showReview(11384955; 'full'); 230876,lass,05/05/2006,Bon s茅jour. H么tel tr猫s central. Agr茅able. Fort peu bruyant showReview(11330160; 'full'); 230876,lass,11/15/2005,Tr猫s sympa; ils ont plein de... showReview(11384957; 'full'); 230876,lass,05/27/2005,La chambre 茅tait plus petite... showReview(11384958; 'full'); 230876,lass,03/31/2005,Das kleine Zimmer zur... showReview(11384959; 'full'); 230876,lass,01/06/2005,La citt脿 猫 talmente eccezionale... showReview(11384960; 'full'); 230876,lass,06/05/2004,Das Hotel liegt sehr zentral... showReview(11384961; 'full'); 230876,lass,03/25/2004,Sehr sch枚nes Hotel und super... showReview(13532548; 'full'); 230876,lass,03/08/2004,L'accueil a 茅t茅 tr猫s... showReview(11384962; 'full'); 230877,saronca,12/08/2008,Good one Good Hotel. I booked a single; but I got a triple instead; it was huge; clean and looked exactly the same as in the pictures from their site. The guy at the reception was friendly; the hotel is perfectly located both for business (very close to the station; but not in the ugly part) and for leisure (packed of good restaurant around). 230877,vikingCopenhagen,12/07/2008,Nice place in excellent location - we loved it Nice place in great location.The Nova Hotel is a nice place to stay if you are in Amsterdam.The english speaking staff are helpful and friendly. The rooms are clean; nice and the furniture is comfortable and in good condition. There is acces to the internet and the tv carries a variety of international channels. English and US channels are BBC1; BBC2; CNN; Discovery Channel and Euronews. English and US shows on the dutch channels are in english with dutch subtitles. The breakfast buffet is a typical hotel buffet of acceptable standard. The hotel is not suited for people with a walking disability.The nearest supermarket is on the corner of Nieuwjzids Burgwall and Paleisstraat. It is a large Albert Hein store that can fill all needs. Turn left outside the hotel and walk straight ahead.Newspapers and Magazines can be bought at Waterstones in the kalverstraat; American Book Center on Spui or the News stand next to the latter. You can also try the big kiosks at the Central Station.The nearest McDonalds is in Kalverstraat.We can recomend the italian restaurant at Paleisstraat no. 3;the french/italian cafe at no. 44/46 Nieuwendijk or the pastry shop at Hekelveld and Nieuwendijk.There are restaurants and cafes all over the area.All shopping needs can be filled locally due to the great location next to the Dam Square. If not you can take tram no.2 to the Leidsplein area.My girl friend and I liked this place and the location could not be better- We will certainly choose the Nova next time we come to Amsterdam 230877,NigelTaylor,11/01/2008,Disappointed I stayed at the Nova from 26th October to 1st November and had a room on the 4th floor. I had selected the hotel using Trip Advisor. The hotel is well situated with trams available from almost outside the hotel. On walking into my room I was impressed by the size but my feelings quickly went downhill. Despite having the heating on full the room was cold. On two occassions I mentioned this to reception staff but nothing was done. The probable reason it was is due to there being a door to the roof that had gaps around the edge and gaps around the window - some had been sealed with masking tape. The heating in my room packed up completely on the final night and it took two calls to reception before being offered a portable heater. The bathroom did not have any form of heating and smelt musty.Breakfast was adequate although the breakfast room reminded me of a staff canteen.Reception staff were normally very pleasant and helpful. 230877,AlanPanther,10/27/2008,Excellent location A very friendly hotel situated in a very convenient location close to Dam Square and within easy walking distance of many Amsterdam attractions. The staff were very friendly and helpful. The room was clean and spacious and the bed was very comfortable. Breakfast was plentiful with lots of choice. The security was impressive 230877,Jhandy,10/04/2008,Very nice hotel Clean; smoke free; reasonably priced for location; which was a approximately two blocks from Dam Square. Had a nicer than we had expected breakfast buffet. Hotel staff very accommodating. We stayed their for 3 days before leaving on a cruise. On returning from our cruise we had a 6PM flight out of Amsterdam that same day. The hotel staff allowed us to use their luggage room while we continued sightseeing unencumbered by luggage. 230877,handy1,07/28/2008,Great location; good sized rooms The hotel is in a very good location in between Dam Square and Liedesplein and within walking distance of the train station (about 10minutes). The room was very large and clean with a large and tasty breakfast included in the price.Just one thing - the weather in Amsterdam was very hot and the room didn't have air conditioning. A fan was provided but it just wasn't enough. I would stay here again but maybe not in the summer months because it was too uncomfortable. 230877,blackcard,07/22/2008,Great Hotel. This hotel is great. The staff is friendly. The location is awesome. It located close to the very center of town. When I return to Amsterdam I will definitely stay here again. After I checked in I visited many of the other hotels that are in the same price range. None of the other hotels looked nearly as nice as the Nova.My only complaint is that they do not have Free WiFi. 230877,goblue1943,07/06/2008,WELL WORTH THE MONEY My son-in-law and I have been traveling to Amsterdam for several years now at least twice a year. This was our first stay at the Nova. Will deifinately make recommendations to all we know to stay here. Cenrally located; clean; huge room and wonderful staff and value. Located near the Dam; every thing you need is nearby. Praises for the Nova. Alan Heath; Dunnellon; FL 230877,ParisFeFe,06/12/2008,Great hotel and location Stayed here April 17th - 20th; 2008. The Hotel Nova in Amsterdam was quite nice. Not upscale; but very clean and comfortable. We lucked out and got a HUGE room - #34. It had 4 twin beds in it and a row of windows; along with a little table and 2 chairs. Also; it had a little vanity type desk; refrigerator and an armoire. Another great asset was a huge mirror in the bedroom. We did have difficulty with the electrical outlets and we even had converters and adapters. The breakfast was very good. We had the choice of scrambled eggs; boiled eggs; bacon; assortment of breads/rolls; cereals; juices; milk; coffee; and tea. The desk staff was very nice. They messed a bit on one wake up call; but otherwise they were very friendly and very helpful with directions. I will stay here again. 230877,tashytwo,04/27/2008,Loved Loved Loved Nova Hotel Bike Riding Outside Hotel 230877,EnglandHappywanderer,04/19/2008,The Nova hotel is great value for money We booked this hotel last year; and recently before we went I read some of the reviews. I must admit I was wondering if we had done the right thing; but now we have been I am glad to say my fears were not founded. The hotel is in a good location; a short distance from Dam Square. Get the number 1;2 or 5 tram to Dam square and its only a short walk down; or get the same tram to Spui (one stop further on) and walk up Nieuwezijds Voorburgwal street. Hotel is Number 276. We got a 4 day pass that takes you on all buses; trams and metro for 17.50 euros; but you can get them for shorter periods. Get them from the information office just outside Centraal station; and this is where you get your tram from. If you don't want to take a tram you can walk down Damrak; into Dam square and then to Nieuwezijds street; but it will take you about 10 to 15 minutes.The reception staff at the hotel were all very friendly and helpful. Our room was number 501; and you took the lift and then had a few more steps and along a short corridor to our room. Not difficult. the room was extremely large; clean; with modern decor; a comfy twin or double bed; dressing table; TV; table and chairs; fridge;digital safe in the wardrobe; and a hairdryer (contrary to someone's report). The bathroom was roomy with a shower. We did have to ask for a plug but this was soon supplied. (who takes all these plugs??) The room was warm; there wasn't a radiator in the bathroom but we didn't find it too cold. Our room overlooked the street and I was tempted to ask for one at the back after reading reviews; but we didn't find the trams a problem. Yes; you could hear them in the day; but they didn't keep me awake and certainly didn't wake me up. (needed an alarm clock for that!). The breakfast buffet supplied all our needs. when they ran out of something it was quickly replaced by 2 girls who worked really hard. We don't like a big English breakfast so fruit juice; yoghurt and fruit; cereals and milk; tea; coffee; bacon sandwiches; rolls and jam set us up. there is free hot water in the machine in reception; so if you need to take some up to your room to make a drink you can. I just took my travel kettle; and little sachets of coffee; etc with me and bought milk locally.You can leave your luggage in a locked room if you need to after checking out of your room (11.00am check out). During your staty when you go out for the day you hand your room key to reception and to get it back you have to show the small card you are given when you first register. This is for extra security.We thought that for the money we paid for the room it was excellent value. Good location and friendly staff. We are young sixty year olds and have travelled to many places; so our experiences with hotels have been varied. I'd be willing to answer questions and if I can help I will. 230877,martinel,04/13/2008,Too expensive; but clean and big room The hotel is situated right next to Dam sqare; in a quiet area. Location is more than perfect; walking distance to the main attractions (red light d; shopping; dam; bejighoff; central station; flower market; rembrandt; picasso).Don't expect the nice treats of a 180eur/night hotel. however; the room was quite large (around 18sqm) with a large bathroom; very clean. 230877,Dravk,03/21/2008,Pleasant stay; very central These Tanks emitted a constant humming sound. 230877,Jencolem,03/17/2008,Great Value I would highly recommend this hotel. I traveled to Amsterdam last week with 2 friends from the US and originally booked a big apartment to rent. Once we got there we determined that our apartment was too expensive; given how week the US dollar is. We walked around and our last stop was the Nova. I'm so glad we found this place. We got a triple for 90 euros w/ breakfast and couldn't have been happier. The room was nicely decorated; spacious and the beds were comfortable. We were in room 224 and had a beautiful view of the street. The breakfast was ok; nothing to brag about but served its purpose. The hotel has a lift; so to the other reviews regarding the stairs; I'm not quite sure what that's about. The staff was very helpful as well. Great bargain!! 230877,janny1,02/16/2008,Great family room in an excellent location This is the second time we have stayed at this hotel and we were not disappointed. We had a very clean spacious family room with proper beds for four people which seems to be extremely unusual. The room was at the back of the hotel so no view but it was quiet. It was great that the whole hotel is smokefree - unusual for Amsterdam which is somewhat behind the times in the smokefree stakes. The location is great - we walked everywhere very easily but its also central for trams. Its very close to Dam Square but at the nicer end of the street and we didn't have any problems with noise or feeling unsafe at night. Good selection of restaurants in the neighbouring streets and a truly amazing beer shop (the Cracked Kettle) a couple of streets away. We arrived in Amsterdam by car and used the Park and Ride at the Olympic Stadium and travelled in by tram getting off at Dam Square - a 5 minute walk from the hotel (it was only 6 Euros for 24 hours including travel tickets for two people to get into the city - can stay up to 4 days and gives a huge saving on parking prices in the city - also saves on the nerves as its not a good city to drive in from past experience!) 230877,dandelion8,01/31/2008,Brilliant hotel breakfast brill Great hotel close to shops; transport ;room twin; very large ;large breakfast sets you off for the day; staff most helpful;no problems would go back my first time here and loved it 230877,handleyr,01/09/2008,Fantastic 21st birthday in the dam I booked this trip through the BMI Baby website who I used to book flights with. It worked out being about 鈧?0 for a double room per night inc continental breakfast.This trip was for my 21st birthday with my girlfriend. It was brilliant. Id never been to Amsterdam before really and was very much looking forward to it. I was not to be disappointed.The hotel was really easy to find. Tram from Centraal Station to the Dam then a 2 minute walk up the cobbled street (not good if your dragging cases鈥?). The hotel is quite a small place built in an old building; though it is very nice and kept basis but always clean. On arrival; we were 3 hours early for check in; the receptionist took our bags. Then let us roam round dam until our room was ready. Check in was meant to be at 2 but our room was to be ready for half 12 so returned from the Dam to find our bags had been taken to the rooms; making check in easy.The room was big; plenty of space to get round the bed; there was even a table and chairs in the room as well as make up table for her and there was also a medium sized fridge. The bed was really comfy.The bathroom was big enough; nice powerful shower; plenty of bath towels which is always nice. The toilet was separate to the bathroom; not sure why but it didn鈥檛 cause a problem. The rooms are all none smoking; but there are windows.Breakfast was on the ground floor in the lobby area; continental breakfast so not really my favourite but I managed on the cereals and toast available.You may want to try Barneys if your after good morning food; I went there twice and it was really good grub. I would put more but tripadvisor guidelines prevent me; contact me for more details.Make sure you visit Anne Franks yard and the X-tra Cold Heineken Ice Bar; as well as the Red Light District and Coffee Shops.Iv booked back to go the dam in March with the Mrs again; this time staying at Hotel Orlando as we couldn鈥檛 get a good deal on the Nova Hotel; although I wouldn鈥檛 hesitate at staying here again. 230877,johan,12/18/2007,Very comfy beds!! Me and my wife stayed at the Nova Hotel in Amsterdam from the 14th until the 17th December 2007. We loved our stay there. The Hotel is located very close to the Dam Square and the trams 1;2 and 5 pass the hotel so easy to get to. There were however some steep stairs to to our room (205); so unless you are reasonbly fit this should be no problem. So ask for a suitable room when you book there as one part of the hotel is serviced by a lift and the other has stairs and this may be daunting with suitcases! However I must state not all the rooms are serviced by steep stairs.The breakfast was excellent and we could not fault it! The staff at the hotel are friendly.Our room 205 was spacious; quiet and warm and a fridge which came in handy. The beds are very comfortable and we did not like getting out of them first thing in the morning.The bathroom was ok but was cold as there was no heating in our bathroom (no radiator). The toilet tissue was not replenished which meant we had to get our own. Furthermore the showerhead hinge was defective which meant we could not take a shower either!I did inform reception in the morning on the next day of our stay. When we returned in the evening the showerhead was still not tended to....what a pity because this is not a bad hotel....all it needs is an improvement in service..... 230877,MichelB62,10/25/2007,Good and central Central and within walking distance of main attractions and centre. Renovated rooms as really nice. Car park very close. 230877,ChrisOverseas,10/02/2007,Great Location BUT Had a weekend away in Amsterdam - location was exception; but be prepared for less from this hotel than you'd expect with the pricetag!Room was a good size; and quiet; which was great; however the staircase leading up was a death trap. For a non-smoking hotel the corridor reaked of cigarette smoke; and the accommodation areas were generally dark and pretty dingy.That said; bedding was clean; mattress comfortable and the staff very friendly. Really good shopping in the area.I would recommend it; if only for the location and convenience. but with the proviso that you you expect not much in the way of decadence or display! 230877,traveller882,09/16/2007,great location we stayed in this hotel for one night. Its located just behind Dam square and is within walking distance to Centraal Station or any of the major attractions. We arrived early in the morning and although the room wasnt ready we could book in and leave our bags in a locked room for the day. We had a triple room which was huge. The breakfast isn't great but the staff were friendly and helpful. If you come out of the hotel and head right towards dam square there is a supermarket (it has big marble-ish steps outside) and is handy for buying bottled water etc. The tram tickets from the supermarket are also cheaper than they are to buy on the tram itself.We spent the saturday in amsterdam and took the train to the Hague on the Sunday. Brilliant trip and the Nova hotel was an ideal place to stay for the night!! 230877,Ravind,09/12/2007,Good family hotel and convenient. Good hotel with simple European breakfast. Clean beddings.The place is very central and just a few minutes by tram to everywhere. New people to Amsterdam should take tram 2 or 5 and get off at the Dam. Great location for everything. Good hotel for family - relatively large rooms for 4 peopleRavind VeenitaSydney; Australia 230877,BriarRose65,08/02/2007,Ignore the bad reviews - This place is OK Nova Bedroom 3 230877,naney2,07/09/2007,Loved the location Loved this hotel it was situated within 5 minutes walking distance to the Dam Square and all its splendor. The hotel was clean and comfortable; room 304 was spacious and there was no noise as it is situated at the back; no good if you want a view.Breakfast was adequate; Reception were excellent and extremely helpful when asked if they could tell us where we could use internet check in at the airport they did it for us and printed out our boarding passes.Where the hotel is situated is perfect to get out and about to all the wonderful museums and shopping areas.Would recommend this hotel and definately stay there again. Chris and Elaine UK 230877,bookem28,07/04/2007,Comfortable and convenient Stayed here for just one night with my wife. Great value hotel; payed only 89 euro including breakfast. Our room was huge (superior comfort double; rm 304); very clean; and with some nice modern touches. Bathroom was a reasonable size with a good shower. The view from our room was not great; but we didn't care as we weren't there to stay in our room and look out the window. The hotel is very close to most of the main attractions; but is at the quieter end of the street. The hotel also feels very secure; the front door is locked at all times and requires a buzz-in from the front desk. The left-luggage room is also always locked and requires a swipe-card from the front-desk to get in. All in-all a very good; very comfortable hotel and I would definitely stay again; and recommend it to other travelers. 230877,HighHeels7,06/29/2007,Friendly; safe; clean hotel in great location I booked this hotel for one night for me and my son and his girlfriend so we could spend a day exploring Amsterdam before attending a concert at the Melkweg. The family room was spacious; attractive; comfortable and clean. The staff were friendly and helpful; great location a minute's walk from Dam Square; and with frequent trams just outside to Centraal station (a ten-minutes walk away) and to the Melkweg. There is a nice cafe on the corner of the same street. (Caf茅 van Daele). Secure entry to the hotel; with staff on the desk all night. I will use this hotel again in future.EB. 230877,mimessex,05/23/2007,Fantastic break For a twoT plus hotel the Nova was perfect. We went with friends but had rooms on different floors but both were great; spacious and very clean. The only thing we would improve on would be tea/coffee making facilities in the rooms instead of paying for it in a machine in the lobby.Breakfasts were fine with plenty of it. Reception staff were brillaint giving excellent advice on day trips; even booking them for us with discounts. The candlelight cruise; Heineken experience and Anne Franks house are all worth visiting. Even the Red Light district was amusing. We would definately stay here again if we came back. 230877,janroy1,05/12/2007,Very pleasant stay Stayed for 4 nights. We had room 44 which was at the back of the hotel and whilst the view was over other buildings; it was nice and quiet. A good sized room; very comfortable and warm ( the weather was cold so we appreciated the radiator); satisfactory bathroom and TV (we could get BBC1and BBC2). The breakfast was continental and quite sufficient with cold meats; cheese; cereals; rolls; bread etc. Reception was always friendly and helpful. We booked Keukenhof excursion through reception but this year the tulips were already finished.Amsterdam was a lovely city with loads of eating options. Recommend the canal cruise from Central Station (7 euros); the houseboat museum on Prinsengracht and a drink in Rembrandtplein. We also caught the train to Zaanse-Shans (5.20 euros return every half hour platform 8A) which is an open air museum of Dutch life. Cheese making; clog making; 17th century houses; working windmills and other crafts. A good half day trip.Overall Amsterdam was a good experience and the Hotel Nova added a comfortable touch to our break. 230877,littlefrank,03/24/2007,Excellent Hotel; Good Location My partner and I have just returned from a 2 night stay at the Nova. We had room 401 which was a very spacious room at the front of the hotel. which great if you can tolerate the tram noise. We cannot fault anything about this hotel; the location was excellent; not far to walk to anywhere. The hotel is about 15 minute walk to Central Station; don't make the mistake of having a taxi as we got charged almost 鈧?0 for the journey; which is a bit of a rip off. Should I return to Amsterdam; i will be booking into this hotel again. 230877,funkeyminiman,02/16/2007,Totally non smoking hotel Oceans 11 was filmed here 230877,DavidAilie,12/18/2006,Excellent Value My fiance Ailie and I spent three nights at the Nova 15th - 18th December 2006; Had room 34 (Massive Room facing the street) Absolutely no complaints; Clean towels every day; full sized fridge;Rooms Clean and well furnished.Hotel staff friendly and very helpfull. Excellent location (1 minute stroll to Dam square). We would definately use the Nova again and would recommend to anyone looking for a good hotel in the heart of Amsterdam.. 230877,Nors07,12/08/2006,Hotel Nova - excellent! I recently stayed here with my boyfriend and we thought it was an excellent hotel. Would definately return. its very central; near dam Square and central Station. Room 14 was very large and comfortable. I couldn't fault it. 230877,qwerty99,12/05/2006,Great Hotel! Just come back from our first trip to Amsterdam and had to say that it was excellent. The hotel is about a 10 minute walk from Centraal Station; and is basically right on Dam Square with lots of museums and shops there. It is really easy to find and we had no problems checking in at all. All the staff were very helpful and efficient; and they were always there to offer help on the best places to visit; and the prices of things we had room number 16; which was MASSIVE! all rooms come with direct dial phones; fridge; towels; Tv (with english channels); and quite a small bathroom with an AMAZING shower!! the rooms were very comfy (Especially the beds!) and the heating worked perfectly. I don't know why other people on here have written any bad things about this hotel; such as bad smelling rooms; as the whole hotel smells nice and clean. Breakfast was nice; good selection of meats; cheese; cereals; bread/toast; egg; fruit salads and coffee and OJ etc. Staff clean rooms every day with fresh towels and glasses etc. the hotel is about 10 minutes walk from Ann Franks house; and 10 minutes walk to Leidsplein with LOADS of restaurants; night clubs etc.The only thing I wouldn't recommend about Amsterdam is taxis. Don't bother. If you do then ask how much would it cost to go to .....? as they are stupidly expensive. to be honest you don't need a taxi to anywhere as you can walk to everything you need; if not then there are trams everywhere; which all pretty much run along one main track so you just hop on and off wherever you want! amsterdam was an amazing experience and it is great to visit for any person of any age as there is so much to do! and i would definately stay in the Nova again. 230877,maryclaude2,11/25/2006,Loved it! Well; I had a great time here...again. This is the third time I've stayed in the Nova Hotel and it's the first one I thought of when I went on a solo trip this time.This hotel is central to everything but not in the busiest street. It also has the advantage of being quite close to one of my favourite restaurants; the 'Kantijl and Tiger'; for yummy Indonesian food.When I arrived; I was immediately given my key and directed to the lift; which is tiny but very efficient. I had booked a comfort room and when I walked in........it was just lovely! Twin beds pushed together with white sheets and a big wooden headboard. Three huge windows; looking down onto the street. Bathroom; fridge; table and chairs; TV. It was an enormous room and very comfortable.Breakfast is a cold buffet of fruit; cereal; cheese; cold meats; rolls and toast. I found the staff; as always; to be friendly and helpful. I had asked for a smoking room and was given a non-smoking room but was promised a new one in the morning. They rang me before breakfast; to ask me did I want to move but by then I was attached to my room and couldn't imagine that they could give me a better one. Altogether I would recommend this hotel; although I was tempted to write nothing and keep it as much of a secret as possible; so it isn't booked up next time I go.....:-)I would say though; shop around online. There are very good deals to be had and go for the comfort rooms if you can. 230877,annie999,11/17/2006,Horrible hotel We arrived to check into this hotel and had to leave. The room we were shown to was dirty and smelled really bad. We were shown to a second room but unfortunately it was as bad if not worse. The receptionist was unpleasant and unfriendly and I would not recommend this hotel. 230877,clemus,10/24/2006,bad experience... Sorry to say but this hotel was not a three star level; it smelled bad and got worse as you traveled beyond the lobby (a mix between mildew; marijuana and smoke) and our room had a leak of some sort that would flood our room floor every day. The rug on the floor had gotten moldy and created issues with breathing. On our last day they offered a new room; but that would mean carrying our luggage up and down these tiny little stairs to who knows where so we said no and just sucked it up another night. I would have thought they would offer to move our bags for us at the very least...The breakfast was ok; a bunch of bread and cheese; we ended up going elsewhere to cut the carbs. The staff was nice enough; but I felt this hotel was unclean; smelly and depressing. Search elsewhere...I will never stay there again... 230877,mairesinead,10/03/2006,great stay I am just back from Amsterdam last Friday and I booked a spacious comfort room at the Nova hotel costing me 155 euro a night. The room was a large room with two big single beds put together; the bathroom was small but catered for a bath/shower. The room also had a t.v which had some dutch channels and english channels and you also had the option of paying 12.50 a night for a few film channels. The room also contained a fridge however the view from our window was terrible but I was on holiday and spent most of the time outside and not looking out my window so I didn't mind. The Nova hotel also has a safety deposit box for every room and it is downstairs and it is of no extra cost. There was no noise and the people at reception rang for a taxi.The breakfast was sufficent. There was toast and many types of bread;cheese; turkey;all hot drinks; juice;fruit salad and cereal.All around; the Nova hotel was worth the stay as it was 1 minute from Dam square and everything leads off from there. I hope this has been of some help. 230877,franky101,09/11/2006,great stay It was close to everywhere i wanted to go. All the main coffeeshops; all the museums; dam square; all the great shops; and right downtown. It was clean and i really enjoyed the buffet Continental Breakfast. It was quiet while i was there. Which was 2 nights. I felt very safe being that the only way in was to be buzzed in. I have just booked my 2nd trip to Amsterdam for my wife and me and we will be staying here again. This time for 6 nights. 230877,TheFatbloke,05/23/2006,excellent location; friendly Hotel Stayed in the hotel over a weekend in May '06; found th staff to be friendly and helpfull Security was good as you had to be let in and out of the main door on a buzzer system. The hotel was pleasantly furnished; although the lurid green walls at breakfast where bit much at breakfast; especially after a night on the alcohol. Talking of which there is no in-house bar; however the location is such that there is no problem with that. A resonable sized lift is available for the ascent to the rooms; The rooms where clean and tidy; the one we had was a bit crowded with a table in the room; twin beds pushed together; and a fridge as well as a wardrobe. tv in the room giving all the usual channels plus BBC1 and 2 a bonus for us Brits. the toilet was seperate from the Shower room making it better for two people when one is being used. Our room overlooked the back of the Hotel and as has been stated in an earlier review; a bit bleak; but no more so than any other in a tightly packed city centre. the room was surprisingly quiet; no noise heard of returning revellers during the night and only the cleaning staff allowing a fire door to shut broke the slumber (it was an acceptable 08:00hrs).This is not the cheapest hotel in Amsterdam; but a hostel it isn't. it is good value; excellent location; no more than 10 minutes walk to any major area; unless you started looking in shops. Breakfast is normal continental; buffet style and you can help yourself to whatever; is available. I would recommend this hotel to the person who can aford more than budget ; but maybe not The Grand. 230877,ATripAdvisorMember,04/07/2006,Amsterdam: Nova Hotel Amsterdam: "not good value" We stayed there for 3 nights in early April 06; having booked it on Octopus; cost - 拢300+ it is the most overpriced hotel that I ever have stayed in ;I stayed in room 16 which faced onto the back of the hotel with a view like Beruit; The noise from the above room was unbearable I complained asked for a different room but no joy the hotel was full; This hotel is defiantly not in the top league 3 star hotels; it might have a lift be near to all the attractions which Amsterdam has to offer but that鈥檚 about all what鈥檚 going for it; take my advice look elsewhere; the breakfast was very basic but there was enough choice so you wouldn鈥檛 starve; However we found all the hotel staff friendly polite and helpful; Most of hotel guests where students but well behaved ones; stay at this hotel as a last resort or if you get the price down to halve what I paidOh before I forget (the kitchen staff shoud be trained to put disposable gloves on before handling the food at breakfast it was disgusting to watch themSorry to slag this hotel off but Iam just being honest 230877,diderek,01/21/2006,Great location We found the Nova really central and walking distance to any attractions and the railway station. Very close to Dam square and a supermarket just down the road; so the fridge would come in handy in summer. Tea Coffee facilities would be my only improvement. We felt very secure with the front door locked at all times and the locked luggage storage facility also came in handy. The staff were very helpful and booked a tour for us as well. The room was ncely decorated and had plenty of room for the 3 of us who stayed.Would recommend!! 230877,ATripAdvisorMember,11/16/2005,Quiet and safe but near the action beds 230877,Fastbloke,11/06/2005,Alright; I Suppose This hotel is in a good location; and the breakfast is ok - A bit more choice would be welcomed. The room was big and had a fridge in it; which was handy. They could really do with getting someone to go round the building screwing down all the squeeky floorboards. Being woken up at 4 in the morning by people moving about for half an hour is not great. Also; this was another hotel where the shower goes from cold up to hot; but manages to miss a sensible temperature in the middle (unless standing and fidling with it for ten minutes) 230877,ATripAdvisorMember,10/02/2005,Friendly hotel Nova hotel in good location near dam square.All the sights easily accessible. The room was clean with adaquate furnishings including fridge; the breakfast was OK but nothing special. The friendly reception staff were extremely helpful. The many flights of stairs to bedroom may cause a problem to the less agile as it was difficult to carry luggage in and out of the hotel. 230877,notakid,07/12/2005,Really good hotel For the price we were really pleased with the Hotel Nova. Its location was brilliant next to Dam Square and there was a large supermarket afew doors down. The reception was helpful and the breakfast basic but good. Lots of choice with chocolate sprinkes for the kids.Our room was huge; no view but why bother to look out the window when you are so close to everything. We also had a full sized fridge which was unusual but welcome. Our only problem was on the last day. My daughter left her bag in the room as we vacated it we her and her brothers game boys in it. When we reliesed we went back but it had disappeared. Reception were helpful and even rang the police for us. We just had enough time to report the theft before flying home. Don't let this put you off the hotel however as it could have happened anywhere just be careful with your stuff (unlike us) 230877,ATripAdvisorMember,04/14/2005,Excellent stay Stayed at the Nova Hotel in Amsterdam last winter (2003-2004) and had a terrific time. The hotel is located in a very central location; close to all the shops; museums; restaurants; and major attractions. The staff was very friendly and had all the answers and great suggestions. The room was very clean; quite big; and very comfortable. Excellent breakfast in the morning really fills you up for the day. Found a terrific last minute deal on this hotel and had a really great time. Would definitely stay again. 230877,JanfromAtlanta,01/04/2005,2 Star Hotel - 4 Star Location Although thie hotel carries a 3 star rating; the overall quality of the Nova is more in keeping with a 2 start facility. Our room was basic but adequate; the free breakfast offers a broad selection of items; and the staff was very helpful and responsive. The location is indeed excellent and is only steps from the Dam; a large supermarket; and lots of eating options. The tram runs right by the hotel with stops nearby in both directions. If you want a view then ask for a front window (with street noise). We stayed inside but still found the building to be a bit noisy with hearing doors closing; people walking etc. Our room had three twin beds and some have four so this is a good spot for those who can use such bed configurations. The hotel is undergoing renovation one floor at a time but that was not a problem. If this still sounds appealing then look for 2 star pricing on the room- not 3 star. We stayed 5 nights in December and finally nailed down via Internet a double rate of 75 Euros (half of the brochure price). Last-minute walk-ins did even better; if that is an option in your travels. 230877,ATripAdvisorMember,01/03/2005,Good hotel; 100 mt to DAM!! Very clean!! showReview(2972633; 'full'); 230877,ATripAdvisorMember,10/10/2004,not good value showReview(2688475; 'full'); 230877,ATripAdvisorMember,05/22/2004,Nice and excellent located showReview(2110651; 'full'); 230877,Lilbee67,05/17/2004,Excellent location showReview(2070571; 'full'); 230877,ATripAdvisorMember,04/20/2004,Nova? No Thanks. showReview(1793436; 'full'); 230877,Idunsford,01/26/2004,Enjoyed our stay. showReview(1614110; 'full'); 230877,ATripAdvisorMember,11/08/2003,Wonderful showReview(1441813; 'full'); 230877,ATripAdvisorMember,08/15/2003,Great Location showReview(1228782; 'full'); 230877,Librarylady,04/22/2003,Great Hotel-Shame about the annex showReview(978014; 'full'); 230877,lass,07/12/2002,Great hotel; great location; great room showReview(641995; 'full'); 230877,kellylla,09/19/2008,meno peggio di quello che mi aspettavo... la mia stanza:una tripla standard 230877,jajaParis,09/06/2008,bien situ茅 showReview(19814037; 'full'); 230877,tehtegym,07/15/2008,No todo el hotel est谩 reformado showReview(17911274; 'full'); 230877,RubiainRoma,02/18/2008,Che delusione il Nova Hotel! showReview(13652908; 'full'); 230877,ClaudioBergamo,11/26/2007,Ci tornerei!!! showReview(11079013; 'full'); 230877,bronzio,09/03/2007,Un hotel bien plac茅 mais.... showReview(8611409; 'full'); 230877,VeroHM,06/14/2007,Un excelente Hotel! showReview(7848127; 'full'); 230877,srb40,05/13/2007,Muy bien showReview(7593740; 'full'); 230877,silferlas,03/04/2007,Muy limpio comodo y centrico showReview(6908879; 'full'); 230877,lass,05/01/2005,銉庛儛銆€銈儬銈广儐銉儉銉?#x201d; showReview(19929885; 'full'); 230877,lass,05/12/2004,銉€銉犲簝鍫淬亱銈夋銇勩仸锛?.. showReview(19927320; 'full'); 230877,lass,05/10/2004,鏈€鍒濄€併偄銉犮偣銉嗐儷銉€銉?.. showReview(19927268; 'full'); 230905,MarceloBryan,12/21/2008,Good 3 Star Hotel This is a good hotel for a 3 star European hotel. The price is reasonable; it is very clean and the service is excellent. The rooms are not particularly spacious but they are much bigger than several hotels of the same category in big European metropolitan areas. The continental breakfast is an extra bonus; it includes a variety of breads; cereal; cold cuts; cheese; eggs; yogurt; fruit salad; juices etc. For those who are looking for a cultural experience in Amsterdam and don't want to spend a lot of money in hotel; this is ideal. The hotel is located very close to the Van Gogh Museum; the Rijksmuseum and the Concertgebouw. It is also easily accessible by tram or bus; but one can walk from the hotel to most touristic sites in Amsterdam. 230905,LynneH22,12/12/2008,Great Hotel Great hotel; in good location. Staff friendly and helpful - nothing was too much trouble; gave good information on local restaurants and bars. Room spacious; clean and well appointed and the breakfast exeeded all expectations; set us up for the day! After last years terrible experience in the Hotel Mozart; would definitely stay here again. 230905,LGMElderslie,12/07/2008,Great Hotel This trip was taken by my husband and I (50's) for a 4 night stay; 1st time visit to Amsterdam. Having read the previous reports I had a feeling of disappointment that his was our accomodation. However; I found the Hotel exceeded my expectations.LOCATION. True it is a fair bit from the centre; but the public transport is good. We decided to walk everywhere and there is plenty to see to keep you going. We averaged 12 - 16 miles a day and had very sore feet after 3 days!!! It is near the beautiful Vondelpark; and is next to the museum and fashion quarter which houses all the upmarket designer shops ie Chanel etc. Keep walking and you will come to The Hard Rock Cafe and go a little further and you will come to lots of restaurants etc. For normal shops like H M; C A and many other recognisable names head for the streets of Dam Square. Be careful though as the Red Light District is on the other side of Dam Square; (and is well worth a visit)ACCOMODATION.The room was small but very bright and clean. The bathroom was modern. There was a fridge; a safety deposit box; a television; phone; kettle and a welcome pack of tea; coffee etc. The hairdryer was not present; there was a hole in the wall where it once hung but had been removed. This did not bother me as I took my own anyway. If I had reported it I am quite sure a satisfactory outcome would have occurrred.STAFFThe staff were all lovely; friendly and very helpful.BREAKFAST.Fantastic and well worth getting up for. Wide range and would satisfy even the fussiest of eaters! The kitchen staff were lovely. There was a variety of cereals; fruit cocktail; fresh fruit; cream bacon; scrambled egg; rolls; toast; bread; meat; cheese; fruit juices; tea and coffee; biscuits etcVALUEAs a place to stay for bed and breakfast it is certainly good value for money. However; if you buy crisps; coke; sweets etc these items are expensive. Better to go round the corner and opposite the Concert Hall to the Supermarket (not obvious you have to go down an escalator-beside a car park) where you will find things much more cheaply. At the moment as the Pound is doing so badly against the Euro we found Amsterdam very expensive.PLACES OF INTERESTThere are lots of places to go. We visited Anne Franke's House ; The red light district; Dam Square;Van Gogh Musuem; The Reijksmuseum; went on a canal boat; visited Madame Tussaudsand had a quick look inside a coffee shop which was a real eye opener!!! In short lots to do and lots of places to eat and drink. The Sottish bar off the main shopping street at Dam square is the cheapest in town. Say hello to Linda from Clydeband; Allan; Ray and Eddie who likes to be known as Brian!!!! 230905,casey9464,10/07/2008,Not that Great bed 230905,Briggsey,09/04/2008,The best place I have stayed in within Amsterdam I stayed at this hotel for my birthday with 3 other people and we were looking for a hotel that was reasonably priced within the Liedesplein/Vondelpark district. I had personally read the reviews which all appeared to be favourable and I can honestly say that in no way were we disappointed with our choice. The staff/owners were exceptionally friendly; helpful and very willing to provide maps on which they highlighted tram routes and generally where places of interest were located. The rooms were a good size with a TV and a fridge which was for our convenience which I thought was a lovely touch. Most importantly; the bed and pillowswere superbly comfortable and whereas our room at the front of the building on the 4th floor was a little noisy with the windows open; because it had air conditioning we were able to close the windows and sleep peacefully without being too hot. Another member of our party was at the back of the building on the 1st floor which was lovely and peaceful but didn't have air con; however there was a large door/window that could be opened to allow air into the room. This basically meant that wherever you are in the building; you will have a good night's sleep!!We didn't order breakfast as it was continental and we wanted a bigger meal to set us up for the day so I cannot comment on how good/bad/value for money it is; however at the time of our visit; the pound was very weak against the euro which did make everything just that little bit more expensive than I had seen before however this isn't any reflexion on this hotel in anyway.The hotel is within a 5-10 minute walking distance of the beautiful Vondelpark which is wondeful to sit and relax in on a summer's day. There are 3 tram lines within walking distance of the hotel which are Nos 5; 16 and 24 and Leidesplein is only a couple of stops away on tram 5 however Dam Square is only about 10 minutes which meant for us; Museum Square Hotel was ideally situated.On our first night we arrived later in the evening so we opted to eat just around the corner from the hotel and we enjoyed a beautifully cooked steak with sauce; fries with a very pleasant and welcome service.For my birthday we went on a Dinner Cruise which we booked in advance through www.viator.com and cost 拢110 for 2 people but we both considered it to be worth the money once you compare the cost of this to cheaper cruises that do not serve dinner. The cruise began at 8pm so we were able to enjoy the daylight; dusk and nightfall and the beautiful colours of the red light district and lit up bridges reflected in the water during our 2.5 hour trip. The food was gorgeous and we were given complimentary glasses of sparkling wine followed by beers; wine or soft drink which were also included in the cost. If you have the money to spare and would like a romantic evening; this is definitly the way to go; however if you would like to enjoy the sights at a more reasonable cost; there are candlelit cruises for 拢22 per person that last 2 hours.I have visited Amsterdam a few times over the years but mainly in the autumn/winter and as this was my first summer trip and the sun was shining; we chose to treat ourselves and take a 30 minute horse and carriage ride around the cobbled streets which we caught from Dam Square and cost 45 euros regardless of how many people are in the carriage; as there were 4 of us; this worked out relatively cheap and was one of the highlights. You can hire them for longer (an hour) or for less but we felt 30 minutes was perfect.Overall we found the Dutch to be very friendly; helpful and with a laid back un-hurried approach that was conducive to a relaxing time despite the apparent hustle and bustle of a vibrant city. When we return again in the future; myself and the other 3 members of my group will definitly be staying at the Museum Square Hotel again. 230905,Edricson,06/03/2008,Super value This really is a good hotel. It looks quite expensive; but first Amsterdam hotels are expensive generally and second it's worth every cent. Just as the other reviewers; I was amazed at how friendly the staff were; it feels like a real family hotel. And we got free coffee on arrival; too.The room is spacious; quiet in spite of the trams outside and clean. It's nice that the minibar is just a fridge for stuff you buy yourself (and of course you're told where to buy stuff the minute you just think of it) and not a load of overpriced drinks you don't want.It's not smack in the centre; but that's probably a good thing. The Rijksmuseum and Van Gogh Museum are just ten minutes' walk away; and Leidseplein (for the nightlife and restaurants) only twenty; and of course you can take the tram. The neighbourhood is nice and quiet; with more than a few cafes and a convenience store: look for the AH logo near the entrance to the underground parking on van Baerlestraat near the Van Gogh Museum. For shoppers; PC Hooftstraat is just ten minutes' walk away.Transportation tips: if this is your first time in Amsterdam; your best bet from Schiphol is the airport shuttle minibus: look for the green Connexxion shuttle and ask the driver where to buy tickets. If you feel comfortable with Amsterdam's public transport; it is faster (and much cheaper) to take the train to Amsterdam-Zuid (there are loads) and then tram 5 to Concertgebouw; rather than going all the way to the Central Station. 230905,carriemcleod,05/14/2008,queens day at museum square we stayed at this hotel;unknowingly when we booked it over the holiday of queens day ;30th april;so it was all rather different in Amsterdam to what we were expecting. The hotel was quite a walk from the centre but there are trams from a nearby stop(not on Queens day so we walked and walked). The reception staff are incredibly friendly and helpful; actually all the Dutch people were during our stay.its easy to catch a bus from the airport which stops almost outside the hotel and only takes about 25mins. The breakfasts were adequate.but nothing special.There is a fridge in the rooms that you can use for your own purchases eg milk. There is only a shower in the bathrooms and we had twin beds despite booking a double. Everywhere was kept clean although I agree with some others that it needs some refurbishment in decor and carpets in public places.Overall a pleasant stay and good value. 230905,DHGreen,05/08/2008,Very friendly; good location; could use a refresh I just returned from five nights in Amsterdam; four of which I spent at the Museum Square Hotel. The location is great. It's right on a tram line (#16) and practically next door to a number of museums; including the Rijksmuseum and the VanGogh; both of which were great. The front desk staff was very friendly and helped me figure out how to buy and use passes for the tram bus. The neighborhood has a number of sidewalk cafes and good restaurants to select from and is away from the chaos of Dam Square. The main drawback to this property is that it needs to be remodeled. It just feels tired. 230905,daisy40,05/02/2008,Hotel and staff brilliant Having read all the reviews online before we went to Amsterdam of the Museum Square Hotel I could not believe it could be as good as was stated. However; from the moment we arrived we were made to feel very welcome; it was lovely to be given coffee on our arrival as we had been travelling since early morning and our room was made up immediately even though we should not have booked in until later.The breakfast was very adequate and the rooms were airy and comfortable. The hotel was convenient for most places and had public transport nearby.The staff were amazing and very friendly and helpful. One of the best hotels we have stayed in; in the price range. I would recommend this hotel to anyone. 230905,countrygirl06,04/29/2008,This hotel is an absolute gem! This little hotel is an absolute gem! My husband and I spent 7 nights here the first week in April and were delighted by every aspect of our stay. The room was charming and along with the bathroom spotlessly clean. The very comfy beds are made with pristine white duvets and shams without the usual suspiciously unlaundered bedspreads of most hotels. What a plus! Fridge and electric tea kettle with coffee and tea and china cups and saucers in the room made evenings extremely pleasant. The location is perfect if your main interests are the Van Gogh Museum and the Rijksmuseum; just a 5 minute walk; but all the trams stop nearby; so nothing is really far away. And; the famed Concertgebouw is right on the corner! Breakfast was included with our room and we really enjoyed the convenience and variety in the lovely breakfast room each morning. The staff in this hotel go above and beyond the call of duty! Roel and Lisan are amazing. We took many day trips by train; and they always had train schedules and tram numbers ready for us. Book here with confidence! We'll be back again soon for sure. 230905,missaem,04/25/2008,A pleasant hotel in Amsterdam Museum Square is a low key and simple hotel with an AMAZING staff! Prior to my family's arrival; Roel and his patient and friendly team provided us with a lot of help and information regarding our rooms and the city. With their help; we were able to get our Anne Frank tickets printed; as well as our trip to Keukenhof Gardens arranged and booked. My 10-year-old brother loved the playground next door; as well Vondel Park and the museum park square. The hotel (with its lift and accessible shower room) was very accommodating for my mom; who has a knee disability. The trams nearby stop at the most convenient locations; such as the Central Station and Dam Square. The neighborhood isn't as picturesque as other hotel locations (it's a good ten minute walk to the canals); but there are markets; eateries and cafes nearby. As for our room; it was modern; clean; and comfortable; though the street/tram/traffic noise could be quite loud at times. I would definitely stay here again! 230905,PrncsTrvl,04/24/2008,Great little Amsterdam hotel My husband and I recently stayed at this hotel during our first trip to Amsterdam. I used Trip Advisor to find recommendations; of course; and I was not disappointed. Although the hotel is not a big; fancy hotel; we found the accommodations to be pleasant. It was very clean; the reception staff was very helpful and the location was convenient. The hotel is not located in the center of town - but it only take about 10 minutes to walk there; or 5 by tram - so it's relatively quiet at night. A nice place to call home during our short stay. I would definitely return. 230905,Etterose,04/22/2008,Amazing staff and a Great Hotel This hotel is located in the heart of the Museum district. It is close shopping and trams that will take you anywhere you want to go. The longest tram ride was 15 minutes. The rooms are large and clean. The buffet breakfast was excellent and included in the price of the room. This hotel is a great value for the price.However; what makes this hotel exceptional is the staff. We were 6 couples and were greated by Lissan at the front desk. She got us into our rooms quickly and was very helpful with hint and information about Amsterdam. During our stay my wife became ill and we were unable to leave for our next location. The hotel was booked solid as were just about every other hotel in Amsterdam. The manager; Roel; contacted a doctor to come a treat my wife. He helped us change our airline reservation and after about 2 hours of intense telephone calls he was able to find a room in a hotel nearby at a reasonable price. He didn't stop there; he was able to convince one of his steady customers; that was due to arrive that day; to go to the other hotel so that my wife wouldn't have to move. While I was out getting a prescription filled he check to make sure she was okay. When we go back to Amsterdam we would not consider staying anywhere else and would recommend it highly.John and Antoinette C 230905,silvy84,03/16/2008,Brill stay at Museum square Just back from a stay at the museum square; we were there for 4 days and found the Hotel an absolute joy! The staff were friendly and informative; even making us breakfast in time for our 6.30am check out! The room was very spacious and had access to a terrace; would be lovely during the summer. When booking the hotel I was under the assumption it was within walking distance from Dam Square; whilst it was prob 30 mins it wasn't exactly ideal for Blustery March Weather. However I wouldn't let this put you off a stay at the Museum Square; as it makes an enjoyable visit to Amsterdam; even better! P.s; Great breakfasts! 230905,malebron,02/25/2008,Had a nice stay at the Museum Square The hotel is located close to the Concertgebouw and the beautiful Museum Square. If the weather is good; the walk up to Leidse Plein; across the museum square; past the rijksmuseum; is a great way to start the day.There is an Albert Heijn supermarket close by; at the edge of Museum Square.It is a small but decent hotel; I spent quite some time there; as I became ill during my vacation (isn't it typical...). The staff were helpful and kind (and offered to help me get a doctor if I needed one); the beds were good and everything worked as it should.We had large windows to the street; which means noise but also a view of Amsterdam buildings; which I enjoyed.One slightly weird detail though: There was a large button for turning the light on and off; on the wall; right above one of the pillow places; on the bed-frame. If you sit up in bed; lean your back against the wall and want to watch TV; for instance; there is no way of NOT accidentally turning the light on and off every time you move your back the tiniest bit. Getting there and back from the airport is really easy; the bus 370; and the much more frequent 197; stop at the bus stop almost right in front of the hotel. 230905,CherlyLondon,02/23/2008,lovely; quiet; reasonably priced hotel This is a lovely small hotel with a very friendly and helpful staff. The rooms are light and airy; the beds are very comfortable and the bathrooms are spotless and modern. It's in the museum district; a short tram ride to the city centre and a five minute walk to the major museums. Ask for a room in the back; which is exceptionally quiet. It is very reasonable and I highly recommend it. 230905,FoxHay,02/12/2008,Great hotel Four of us stayed in the Museum Square hotel for 2 nights in February and had a great experience. The rooms are very comfortable; warm and spacious and very clean. The bathrooms are a good size and the beds really comfy. The location is near the museums which is a great area as it's not full of rowdy tourists or stag parties. The Van Gogh museum is about a 5 minute walk away as is the tram stop. You can walk to the Liedesplein in 15 minutes so very well placed. The breakfast was good with lots of choice. The reception was very helpful too - really could not fault the experience and will definately be returning! 230905,JellyIreland,01/08/2008,Great staff and location The rooms and bathrooms were clean; the location was excellent. Every restaurant recommendation given by the receptionist was spot on. great place. 230905,PrimeTime22,11/29/2007,Great Place! Great Location! I didn't know what to expect based on some of the reviews of the hotel; but let me tell you...this place is great. The staff (and I don't know their names) where kind and friendly and they helped me practice my limited Dutch. The hotel is situated in the Museumplein area of Oud Zuid. Two tram lines are within 5 minutes of the hotel. My room was on the street side and there was no noise problem. Don't get hung up on breakfast as it is traditionally Dutch (cold cuts; bread etc.). I will definitely stay there again when I return to Amsterdam. 230905,ido4u,11/24/2007,A piece of treasure in beautiful Amsterdam breakfast 230905,misterfisher2006,10/28/2007,a complete pleasure Booked this hotel on a website I didn't know; so I was nervous when I arrived; but it was lovely. Stayed two nights; and wish I could have stayed longer. The room was quiet; and quite nice; with garden access through a sliding door in the room [I had a ground floor room; which I usually don't like]. Hotel staff was completely helpful and there were two streetcar routes available within a short two block walk. A very quiet neighborhood; felt very safe; but within easy walking distance of museums; restaurants; cafes and the red light district. Please note that the hotel does not allow the use of drugs in its rooms or on hotel grounds. 230905,ladyluck81,10/07/2007,Wonderful place to stay I loved this hotel. The room was spacious; clean; had all the facilities you need; and the staff were wonderfully helpful and pleasant. I travelled with a good friend who definitely agreed with me.The building is situated slightly out of the main centre of Amsterdam; near the museum district; and a short walk to the theatres. If you like walking; which we did; you are more than able to walk into the Town; or if not; then the tram and bus run from just outside the hotel.The breakfast is not as wide a spread as you would maybe get in larger hotels; but the food they have out is lovely; and there's plenty of it. In the foyer they provide lots of little tourist cards with various offers and money off at different sights around the city; it's worth checking them out.I had a very enjoyable stay in the Museum Square Hotel; and would definitely go back. 230905,fiammybe,10/04/2007,nice hotel with very good connection to the centre A nice hotel; strategically located in Amsterdam even if not directly in the centre.The room we got was very big; and the reception was able to give us precise directions on how to get to the places we wanted to visit as efficientlyl as possible by public transports.Breakfast was comparable with a hotel of this category: a nice buffet with a good choice of juices; tea; several types of bread; etc... 230905,Brown79,09/29/2007,Perfect Location!! The hotel staff was friendly and helpful. Rooms were spacious and clean. Location was perfect; across the street was a tram stop; walking distance to many attractions including the Van Gough Museum. I would highly recommend and would even stay there again. 230905,KaruVM,09/27/2007,Great finding! I stayed in the MSH for two nights; and I really enjoyed it. My room was huge; with a big window; lots of light. Although it is not in the city center; the location is perfect; because you can walk everywhere. To give you an idea; the Van Gogh museum is just two blocks away; the fashion district 300 metres. The breakfast is abundant; and there is a supermarket in the Museumplein and several restaurants and take aways in the neighbourhood. 230905,Annamarie28,09/25/2007,Really Great Little Hotel Our room was on the 4th floor; right at the top of the hotel (but there is a lift) and it was larger than I was expecting. We had a lovey view out of the window to the street below. The room was clean and spacious; with three beds; small fridge; a very good selection of tea and coffees (good choice and quantity); and all the other amenities that were advertised. There was noise from the street below; but once the windows were shut; it was gone. There was also a/c available; but we never used it. On the coffee table in the room was also a couple of tourist books and guides which we did enjoy looking through.The breakfast was typical of hotels in Amsterdam; bread rolls; croissants; sliced bread; slices of ham; cheese; salami; cereals; juices; chocolate milk; fruit; hard boiled eggs and a selection of jams and spreads. It was all served in the conservatory at the back of the building which was clean; tidy and generally lovely. We did want to go into the bar one evening; but found out it had not been open for a couple of years; which I think is a shame; as it looks very nice; but instead we decided to get a couple of drinks from reception and take them to our room as they do offer some drinks and snacks at reception. However the lovely lady on reception said we would be really overcharged and instead suggested a local supermarket; which we would never have found without help; and turned out to be a real find!The location was great; close to a lovely park between the Rijksmuseum and the Concert Hall. About a 10 minute walk to the Leidesplein; for lots of restaurants and shops and then a further 10/15 minutes walk to the red light district; dam square and the area near the train station.The Hotel staff could not do enough for us; they were always ready to give directions; suggest places to go and they always asked if we'd had a good day on our way in and wished us an 'enjoy your evening' on our way out. They even knew our room number before asking after just one day. Not sure if that was good thing or a bad thing!I really enjoyed this hotel and thought it was excellent. We stayed for 3 nights in September 2007; and will happily go back there. 230905,JeanPasadenaCA,09/23/2007,Great location! This hotel is very well located and is only a 2 mintues walk to multiple tram stops. It is in walking distance to the concert hall; Van Gogh Museum and multiple other sites. It was also close to a major grocery store and a wonderful bakery! At my request; they gave me a room off the back of the hotel away from the stree and the elevator.I stayed at this hotel as part of a conference room block. Positives were the friendly front desk staff; nice size single room with mini bar size refrig; large in-room safe; and adequate closet and storage space. Breakfast included no hot foods but there was a section of meats and cheeses as well as cereal and fruit cocktail. There was a toaster for the bread.The taxi they arranged to take me to the airport at 4:30am was right on time but the hotel wake up call was 25 minutes late. Internet access fee and wireless fees were both quite high. 230905,cazleeds,09/20/2007,Lovely location and excellent staff We stayed here for 2 nights over the convention period. The hotel rooms were a good size and location ideal for us. The breakfast was more than adequate and plentiful and the conservatory was really nice. The staff are excellent here and are happy to give any information required. Although the price seemed a little steep for what it was (possibly due to convention week); I would stay here again; although I would probably ask for a room at the back of the hotel as the noice from the road at the front was quite noticeable. 230905,Peregrina651,08/29/2007,Four delightful nights This is not the Ritz -- and it doesn't pretend to be. Still; this is the place to stay if you are looking for a pleasant; unpretentious yet convenient hotel in a quiet; safe neighborhood. The rooms are large by European standards and some are even air-conditioned (but you can't get a/c and non-smoking in the same room). The front-desk staff is friendly and helpful. The rooms are clean (though they could stand some refurbishing) and the beds were quite comfortable.Though non-smokers; we chose the rooms with the a/c for our August stay (and used the a/c even though temps were in the low 70s by day). We stayed in two different rooms and neither of them smelled of stale smoke. Our first room faced the back of the hotel; from the 4th floor (5th by American reckoning); you could see the neighborhood rooftops. Our second room faced the street; from where you could see both the Concertgebouw and the Rijksmuseum. The street-side is a bit noisy with the windows open but the double-glazed windows block out most of the noise (and the neighborhood does quiet down at night). Although the guidebooks complain about the lack of restaurants in the Museum Square area; we didn't know what they were talking about. We walked around the corner from the hotel on our first night and found 5 or 6 places to choose from--again; nothing fancy; just the local eateries. The breakfast was a typical Dutch offering -- breads (and a toaster); cold-cuts (yes; ham; cheese; salami; turkey); cold cereal; soft-boiled eggs; some fruit. Yes; we will stay at the Museum Square Hotel again and we will suggest it ti friends as well. 230905,sharonmccann,08/16/2007,Friendly Hotel We stayed here with our teenage son for 4 nights; the staff are very friendly and helpful and the room was big; bright and clean. Shower was awful; either scalding hot or a cool trickle. Breakfast was ok. Situated in a nice neighbourhood and very well located for Museums etc but quite a walk into town for nightlife restaurants etc. Also found it noisy at night as our room was facing the main road. Also the hotel bar never seemed to be open. Would stay a bit further into town next time. 230905,JulianMoira,08/09/2007,Lovely location; lovely staff! My wife; my stepson and myself stayed here for three happy days in August. The location is very convenient for the concert hall and the main museums; but it isn't really smack in the middle of the city. This is not a problem; however; if you can master the tram system. Walking to the Dam Square takes about 25 minutes if you walk briskly; considerably more if you dawdle and take in the sights and shops. Either way it's as flat as a pancake; of course!My stepson's room was a comfortable double with air con. Our's was a twin on the floor below. Both rooms were at the back of the hotel and therefore quieter. Rooms on the front could be noisy I guess. If it's hot--and it was for our first night--a room with air con is a must. Our twin didn't have it and we 'cooked' as a result. Unusually for a continental hotel the rooms had tea and coffee making facilities and a small fridge.Breakfast was the usual Dutch buffet: ideal for 'stoking' up for the day ahead.All of the staff were friendly and; of course; multi lingual.The hotel is in a nice neighbourhood with plenty of good eating and drinking options.This is somewhere we'd definitely consider using again when ( not if ) we go back to this great city. 230905,Gill357,08/08/2007,Wonderful hotel Booked this hotel then read the reviews here so a bit worried as a real mixed bag. No need to worrry - lovely small hotel; staff very helpful and friendly; lovely big room and on a main tram line. What more could you want? 230905,piggytailchick,07/31/2007,A bit disappointed Bathroom 230905,MOnica9,07/05/2007,No surprises This hotel suited our needs just fine. We chose the hotel primarily because we wanted to stay in the area; and this hotel was moderately priced (the big chain hotels costed more than twice the price we paid) and one of very few hotels in Amsterdam that offers triple rooms.The room was spacious and clean; the bathroom clean with good water pressure in the shower.The only minor issue was that the cups weren't changed once during our 5 nights stay; so we had to wash them ourselves; a little irritating; but not a big issue.Breakfast was more than adequate; and there was never any queing as is common in bigger hotels.All in all a positive experience; and I wouldn't hesitate to book there again. 230905,vonlevi,06/15/2007,Great Hotel; Excellent Value I had an overall great stay at the Museum Square Hotel. Both my room and bathroom were quite large. I stayed in the room alone; but considering that the bed was a queen; the hotel must use the room for couples. Even for couples it was very large. Much larger than what's standard in European 3 star hotels.Everything was very clean. Staff was friendly and helpful.The breakfast was quite good -- American continental: eggs; cereal; croissant; OJ; etc.The hotel is situated very close to some of the tourist hot spots: The Concertgebouw is across the street; and the Rijksmuseum and Van Gogh Museum are less than a five minute walk away (I imagine that almost everyone who visits Amsterdam goes to both of these fantastic museums).One thing I do need to mention about the hotel is that it's on the outskirts of the city center -- the heart of the city is about a 15 to 20 minute walk away; the train station is closer to 30. However; trams and buses stop in front of the hotel which will take you downtown. I found that being outside of the city center was a plus. The hotel is located on the edge of a tranquil residential neighborhood which have many good and reasonably priced restaurants. I really enjoyed just walking around the neighborhood and seeing what life in Amsterdam looks like.And finally; the price was very low.Next time I go to Amsterdam I will definitely stay at the Museum Square Hotel again. (I have recommended the hotel to friends who tried to book rooms five months ahead of time only to find it completely sold out -- I guess I'm not the only one who had a great stay). 230905,minkfest2,06/02/2007,fabulous place to stay We stayed here for 2 nights over half term with our 3 year old. The staff were fantastic and very helpful. They explained maps; told us how to get to the Miffy shop ( the only reason our daughter wanted to go to Amsterdam) and gave us a card with the hotel number for her to keep in her pocket in case she got lost. The room was a good size and very clean. The breakfasts were good. Nothing exciting; but fresh; decent food and no queues.All the hotel staff spoke good English and were happy to book airport buses for us.The location is great as it is just off Museumplienn - the main square where the Van Gogh Museum and the Concert hall are. There are lots of trams from here to the city centre or anywhere else! It is easy to wlak into the city centre as well; it would take about 15/20 min.We would not hesitate to use this hotel again. 230905,Nick029,05/22/2007,Great hotel This was my third trip to Amsterdam and the first time I had stayed in this hotel. Found the experience to be truly excellent. Rooms were spacious and extremely clean (not always a priority in Holland) and the staff couldn't have been more helpful. The front desk contributed to the enjoyment of our stay; being both informative and courteous. One guy in particular was a real character - very eccentric but with a great manner.The hotel is situated close to a number of excellent attractions; not least of which the Rijksmuseum and the casino. The latter is maybe a 10-minute walk away but well worth it; open to 3am every night. We spent most of our time in Leidsplein which I found much more appealing than Dam Square where the atmosphere seemed a little more leery and noisy. Overall I'd recommend the hotel to anyone; superb level of service at a very reasonable rate. 230905,pinkapricot,04/23/2007,Pretty good value I arrived the hotel at about 10.30am and the only available room was a smoking room but I was allowed to go up and have a look at it first. It turned out to be pretty spacious with a small balcony and surprisingly didn't smell of smoke at all!We requested for a twin room but I have to say that the beds we were given were definitely much smaller than a single bed! It was almost like a double bed cut in half. But the beds were really comfortable so I guess that made up for it's lack of width.The hotel is situated almost opposite the concert hall and just a five minute walk away from the Van Gogh museum and the Rijksmuseum. The trams are frequent and reliable so it is pretty easy to get around.Breakfast was served in a pleasant room on the ground floor. There wasn't a great choice of food though.While the two guys at the reception were friendly and helpful; I thought the lady was so rude!! I'd requested for an airport shuttle to come at 11.45am but she insisted that I should leave at 11.15am so I let her arrange for it at 11.15am. The next morning however; I'd lost track of time and returned to the hotel at 11.25am. When I asked her if I'd missed the shuttle; she replied very rudely:' What do you think.' I was too taken aback to say anything. That incident really ruined my entire trip. 230905,PeopleC,04/18/2007,Great Location; Clean; Would recommend for weekend break Spent last weekend in Amsterdam in this hotel and found it excellent.The outside is very basic looking however although an older hotel it is very clean; staff are very friendly and helpful and breakfast was good continential style. Rooms have kettle; TV with movie channels and our room was a good size. Beds very comfortable; good shower and big window so great sunlight getting in. Our Room was to the front of the hotel and we had no problem with noise. From the airport we got bus number 370 Interliner at stand B5 and it cost 鈧?.30 and this dropped us off just outside the hotel (at Museum Square). The bus back to airport was also very close to hotel and it runs every 30 mins but if travelling early in morning check timetable. Everywhere is walking distance from this hotel; bring comfortable shoes. Next time I am in Amserdam we will stay here. 230905,Sonilein,04/16/2007,Great location; dirty room Good: location; in the center of Amsterdam; could even park in front of the hotel (don't have to pay for it between midnight and 9am...after 9am it's almost unaffordable).Bad: the room (101; first room on the 2nd floor) was not worth the 130+ Euro we paid for it. One of the pillows was dirty (make up; they gave us a new one immediately); the curtains were extremely dirty and there were countless stains on the carpet from painting the ceiling (I guess). Okay: bathroom; breakfast (no scrambled eggs)Would not stay there again. 230905,prash123,04/11/2007,Superb! Decor is old - yes. But the rooms are so spacious; location is superb and breakfast is simply too good that you forget about the decor.Staff is very friendly and on our last day we kept our luggage there and went sightseeing. If you're taking a tram from the train station (centraal) - stop at concertgebouw. It's a 3-4 minute walk from there although it took us ages to find it as we were walking in the wrong direction!PS: Breakfast in that big room is excellent. 230905,TeamWard,04/08/2007,Excellent Hotel 3rd to 5th April 2007 trip to Amsterdam. Great location to the start of Amsterdam main city centre and the Van Gogh Museum only 5 mins walk away. Great Hotel; excellent - staff; Breakfast; room size and room layout. Can't recommend it enough.Booked the return taxi to the airport only 30Euros and well worth it. 230905,Eaglesupporter,03/25/2007,We love this Hotel We stay 4 days in this lovely hotel; staff are very nice and helpful. room are clean and huge (at least ours is!!) very closed to Museum; But far from night life; easy to go everywhere. 230905,Auldun,10/14/2006,Pleasant and Convenient We have just returned from a four night stay; and found this to be a nice; pleasant; inexpensive hotel in a very convenient location.The first day we found that we were able to walk everywhere throughout Central Amsterdam without using public transport.I agree with the majority of the other favourable reviews; and am very happy to recommend the hotel to others.To reach the Hotel from Schipol; we got the the 370 bus ( an Interliner) from stand B4 ( I think but possibly B5) just outside the arrivals hall. The bus is every half hour; costs 3.2 euro and drops you off at the Concertgebouw just outside the hotel.Very cheap; quick and convenient. 230905,ATripAdvisorMember,07/13/2006,helpful We have just returned from a four night stay at the Museum square hotel in Amsterdam. The hotel is approximately 2 minutes walk from the concert hall and 5-6 minutes walk from museumplein and there are regular trams into the centre of the city (trams 5 16 - will also take you to central station). We were looking for a hotel that was not near the main tourist area; but was within easy reach and this certainly fitted the bill!The staff at the reception desk and in the breakfast room were very helpful and nothing was too much trouble. When we were leaving the owner; receptionist and waiter all shoke our hands!The room was large and clean; however; the whole hotel was a little tired looking and in need of redecoration. Our room looked out onto the street and whilst it wasn't a particularly busy road there were frequent buses and trams going by throughout the night. Perhaps not a good choice of hotel if you are a particularly light sleeper!All in all; the hotel was a good choice for location; price and staff.For things to do in Amsterdam I can recommend a night-time canal cruise; Van Gogh museum; flowermarket; canalboat museum pancake house; both on Prinsengracht and waterlooplien market. 230905,ATripAdvisorMember,04/27/2006,Great Location! showReview(5013687; 'full'); 230905,ATripAdvisorMember,04/27/2006,Great Atmosphere; Good location We had a wonderful stay in the Museum Square Hotel. Especially the diligent and attentive staff made our stay a real pleasure. Next time we are in Amsterdam; we will surely come back to this place! Highly recommended. 230905,ATripAdvisorMember,04/24/2006,Perfect!! showReview(4998658; 'full'); 230905,ATripAdvisorMember,04/18/2006,Very nice and clean hotel showReview(4984412; 'full'); 230905,ATripAdvisorMember,04/11/2006,Great rooms and great staff! showReview(4964242; 'full'); 230905,SysterYster,10/03/2005,Changed name; and better staff! showReview(3985967; 'full'); 230905,ATripAdvisorMember,03/19/2005,Good location showReview(3287570; 'full'); 230905,HBKreis,02/23/2005,Great location; standard hotel showReview(3224779; 'full'); 230905,Amanita,01/24/2005,Mostly inconvenient and frustrating showReview(3027733; 'full'); 230905,kvf1,05/13/2004,Plain yet funky showReview(1988365; 'full'); 230905,lass,11/20/2008,Giudizio sostanzialmente... showReview(22335437; 'full'); 230905,Malaga1,09/16/2008,Nos gusto mucho el hotel showReview(20114259; 'full'); 230905,McLiure,06/03/2008,Un hotel magn铆fico showReview(16637912; 'full'); 230905,lass,05/29/2008,Ich war nur 1 Tag in Amsterdam... showReview(16732139; 'full'); 230905,lass,04/21/2008,Per i tre giorni che siamo... showReview(16729930; 'full'); 230905,lass,03/26/2008,hotel molto accogliente showReview(14737473; 'full'); 230905,xnay,03/21/2008,Perfektes Preis/Leistungsverh盲ltnis showReview(14433196; 'full'); 230905,redbrain,03/04/2008,Museum Square; Decisamente bene! showReview(14050274; 'full'); 230905,lass,02/25/2008,good solution showReview(13985035; 'full'); 230905,lass,09/13/2007,Buono; ma niente di eccezionale. Pensavamo meglio! showReview(11661748; 'full'); 230905,lass,08/01/2007,Efficacit茅 hollandaise showReview(11451096; 'full'); 230905,lass,03/06/2007,pratique pour visiter les mus茅es showReview(11401275; 'full'); 230905,iannaa,02/13/2007,gute Lage; freundlicher Service Zimmer 405 230905,lass,01/18/2007,S茅jour 脿 Amsterdam showReview(11390315; 'full'); 230905,lass,05/17/2006,niente di che showReview(11330679; 'full'); 230905,lass,11/06/2005,銈炽兂銈点兗銉堛伀銇究鍒┿仹銇欍€?#x201d; showReview(19155790; 'full'); 230908,lostalongtheway,01/01/2009,Decent Place; Good Location; Two Hotels In One Front of Hotel 230908,FamilyAbroadCanada,11/06/2008,A real memory - like a nightmare! This is easily the most memorable hotel our family has stayed it - for all the wrong reasons! It was booked online (non-refundable); so we did not know what what we were getting; but what an adventure! We had requested; non-smoking but got smoking! Our view was of the fire escape to the roof of another building...but the room - that was special! Entered the room to find a poorly repaired door (that had been recently kicked-in?). Poorly or unrepaired broken furnishings; huge dark stains on the carpet (coffe or blood?!?) and blood stains on the ceiling (bugs?). The best part was the smell of the room - like someone had just taken a C%^P and left it there. Surprisingly; the bathroom (except for the smell) was not as too nasty. If you want to part with your money for a truly nasty experience; please stay here - it will haunt your memories for years to come! 230908,Lizzie58Lincolnshire,10/28/2008,Nice but expensive Quite a nice hotel. Paid extra for a superior room with canal view. Should not have bothered. Room quite small. Looked out onto a very busy road; then the canal. Very noisy into the early hours. Room was warm and clean and the bathroom was nice. Breakfast not included in the room price. Breakfast in the hotel was expensive so ate out in the restaurants in Rembrandt Square every morning. Staff were friendly and helpful. Overall hotel was expensive for what it was. 230908,MrMrsDallas,10/23/2008,Amstel Area Awesome As we decided to try going back to Amsterdam after our disappointment going to Th Belga...We Booked a City Break for couple of day Via KLM..The Area we chose was Amstel..(as before stayed in Jordaan area which was Very quiet not much night life)..Amstel was beautiful; with everything we needed for an awesome stay..The Eden Hotel was exactly as the pictures seemed...small but lovely rooms with bath/shower unlike our previous Trip where the Toilet was down corridor :(We Enjoyed everything about this second trip to AmsterdamThere were plenty of Clubs.... Cafe's....bars etc just a short walk Rebrandt square was lively and had awesome atmosphere...We are booking up for next year lolBut we will chose an apartment next time... but in the Amstel Area 230908,Fitzcaraldo,10/12/2008,One night ok - two nights; might like to think twice I thought I would give this hotel a try; as I needed a room near the centre; but didn't want to pay too much. I had read the pretty varied reviews and so approached this with an open mind.the hotel is relatively near to the centre of town; just two hundred yards from the nearest underground and just two stops from the central station and near some tram lines. You could walk pretty much anywhere without any problems and the local scenery of buidlings and canals is pretty much as expected for Amsterdam.The hotel doesn't look much from outside; but inside the lobby it is bright and quite pleasant. I found the reception staff and conceierge quite helpful and friendly.The hotel has been refurbished. The corridors and layout inside is a little bit like a rabbit warren. The room (a single room) was small; badly ventilated; openen onto a very tiny air vent (courtyard would be overdoing it). There was no bath; but a shower. Depsite its size; the room was full of the latest designs and quite comfortable. The bathroom was clean and funtional and modern; but so modern there wasn't anywhere to hang a towel.I was served breakfast in the main lounge - I am not sure if they have somewhere else for breakfast which might have a little more on offer. I received a stodgy croissant; hard bread roll; slice of cheese and slice of ham; along with coffee and a juice. A waste of money.I won't be adding this to my list of favourite hotels. I'll try and stay around the corner next time; or take my chance at another hotel; unless desperation sinks in. But for just over Euro 110 in big town what should we expect? 230908,Christina014,10/10/2008,Extremely Rude Hotel Staff The staff at the front desk were the least helpful people I have ever encountered in a hotel. The first room that I was given was very dark; and when I asked for a different room I was charged an extra $35 Euro per night for a room that was smaller and had a bathroon that was the size of a cruise ship bathroom (thoughit was light filled). My hotel room was supposed to include breakfast; a city map and a welcome drink - I had to fight for each of these and rather than being given an apology for them not being included I was given the run around. I also asked to have a FedEx package shipped out and was told they could not help me - they would not even tell me where the nearest FedEx drop off was. I'm not sure if this was just an Anit-American sentiment or if they treat everyone this way; but I would never stay at this hotel again.I later moved to the Hotel Rembrandt where the staff were extremely pleasant; the room was large and comfortable; the building was historial and unique and the price was 1/2 that of the Eden Hotel. 230908,walshst,10/06/2008,Great hotel We stayed at the Eden hotel 27 september on arrival the reception staff very good. the hotel does not look that great from the outside but once inside this all changed. a nice modern bar/resturant and reception area. the rooms are great with good beds lcd tv enough wardrobe space for the weekend and a very good clean bathroom. we had no mini bar or phone in our room (33) on the ground floor. but this did not bother us. we went as a group of ten and all said there rooms where to the same standard. we all had a great time in amsterdam and this hotel is one of the best i have stayed in. we will be going back to this hotel again very soon. 230908,itravel82376,09/20/2008,Awesome This is a great hotel in a great city centre location. It is close to all the action; within walking distance to all the sights; but lacking the noise and congestion. We stayed here for 3 nights - a queen size bed; clean sheets; nice private bathroom with shower; tv and internet access. There was a window in the room but it overlooked a middle alleyway of sorts and windows to other rooms - but who's looking out the window anyway? Reception was friendly as was the concierge. There was a bar in the hotel where breakfast was served; but we did not make use of it. It was clean and comfortable - I would definately stay here again. 230908,kerrilp,09/14/2008,Excellent Value for the price I paid I have to say I was very nervous about this hotel because of the reviews on this site. They are so hit or miss. I had a friend who had stayed here a number of times and always raved about it. What made my final decision was the price. I was there around Dec 20 and they had a FANTASTIC sale on hotel rooms through one of the hotel booking websites (not the hotel's website) where the room was $90 (with the service fee) a night. That's USD not Euros!! That's for a REAL hotel room; not a small budget accommdate that ran at that time for about $120 USD; some with shared baths. So I had to stay at the Eden for that price.I have to say; that my stay was very pleasurable. My husband and I had gotten separated before we made it to the hotel and he didn't know exactly where we were staying! Needless to say I was a bit upset about this situation. So I went to the reception and they were soooo helpful. A Front Desk clerk allowed me to use their front desk phone to call my husbands cell phone (a US number) as well as some family that lives in the Rotterdam area. I though that was very nice. Also; they brought me to the Internet stations so I could look something up (I can't remember what I needed on there) and got me a glass of water. And although I was very stressed; they went above beyond in their help and made me feel much better. And those who are wondering; yes i did find my husband an hr later in Rembrandt Square.The room were nice. Typical hotel room. I have no complaints whatsoever. But there was construction going on until 5pm during the week at the time. Luckily most of my stay was over the weekend. The hallway lights were out when I arrived. I thought maybe there was some light trigger; but couldn't find it. So I was feeling the doors until I made it to my room. Turned out the lights were really out; so they put a couple of floor lamps in the corridor.One thing to watch out for is the breakfast. I didn't realize it wasn't included with my room and we had it one morning. It was 16euros a person! which was $50 blown on breakfast for much of nothing. If you go to breakfast and it's not included in your room; they will add it to your bill. So be careful if you choose it because the people checking you in at the breakfast room will not tell you that it is NOT included. If they had told me when I checked in for breakfast; I would have NEVER eaten there. There are great breakfast in rembrandt square. One I believed is called Opera cafe. It looks expensive; but a full egg breakfast was about 5euro and I got a great lunch ham sandwhich special for about 4euro that had sprouts and a nice bread. Very tasty and 9euros for both of us was better than the 32 for both of us at the hotel!So; all in all; if this price is placed well compared to other lesser quality accomodations; definitely go for the Eden. 230908,leannenufc,09/06/2008,Fantastic stay Outside the hotel 230908,timeless211,09/04/2008,not more than average location is prime; walking distance to pretty much all of central amsterdam! but it ends right there with the prime. rooms are small and crampy; cleanliness leaves to be desired; had dirty towels with holes. windows opened to a closed interior court; so not really any fresh air.. The bathroom is too large compared to the bedroom. no cloth hangers in the bathroom; only 1 bar to hang a towel; quite interesting if you are 2; as only 1 towel can dry.. 2nd night; no housekeeping provided though we left the room around noon and only came back around 16.00 (4 pm) had placed the please make up my room sign.. left again at 5 pm with the same sign outside.. nothing.. overall not really worth their regular rates.. we had a special rate so it was ok.. but would not recommend the hotel; except for the location.. 230908,Ketles,09/04/2008,Overpriced hotel. not worth the money. We stayed with a group of friends using this hotel and another nearby. My wife (who is disabled) and i felt the price per room at 鈧?44 with breakfast as an extra rather over the top. The room was small but clean but the hot water ran out on Saturday night. This affected the whole hotel and my party of friends was less than pleased as it meant none could shower and generally clean up before going out for the evening. Whilst staff apologised no compensation was forthcoming; not even a free drink at the bar. Surprisingly no mini bar in the room. The hallways on the first floor where we stayed could do with a coat of paint and our bathroom whilst modern was difficult to use and the ventilation fan did not work so got very steamy. The door to the bathroom did not work correctly either.On the friday night the disco in the bar was not welcome as my room was above the bar and the disco bass was far too high. Fortunately this ended early as the bar was emptyNot an impressive stay all all and rather overpriced. 230908,missunshine,07/26/2008,Wonderful experience hotel lobby 230908,pulla,07/17/2008,Choose another hotel; this is not worth the money Room was tiny; they advertised large beds; but the bed in the double room was hardly queen size. If you didn't leave the room empty early enough (by 2pm or so); usually no cleaning was to be expected. Breakfast was disgusting; 9;50 euros for two pieces of dried out cheese; rotten (honestly; it was) garlic butter; pieces of white airy toast or rolls; bad coffee and bad orange juice. Breakfast buffet was 17;50; wasn't too tempted to try after the first breakfast experience. There was complimentary coffee; but many times only decaf; for some weird reason... Also more than one creamer a week seemed to be too much to hope for.Also they were proud about the view; well; our view was to some interior part; where no sky was to be seen; only the opposite wall. Also many small things that wouldn't require too much money were unsatisfactory; like no place where to hang your wet towel in the bathroom. No mirror; except the small one in the bathroom. Only positive surprise was free fixed line internet; provided you have your laptop with you; which I did.The staff was not very nice; when we came; the guy told us that we are lucky getting the last room as they are over booked. I had booked and paid the room 5 months before; so I damn well expect to have a room when I arrive! I don't mind staying in cheap dormitories with limited comfortability; but when I pay almost 1000 euros a week; I would expect a bit - no; a lot - more!!!! Please choose another hotel! 230908,dotcom,07/13/2008,Decent Hotel Got a good advance rate online and have stayed at this hotel before so knew what I was getting. True the rooms can be small and the views well aren't really a view; but I love the hotel due to the good location; friendly staff and great decor.One negative is the smell; kind of raw sewage; I'd guess this hotel has old plumbing; but it was really quite bad coming from the bathroom and the trendy glass door doesn't seal the doorway so no way to stop it.Overall though I had a nice room; bigger than average and was happy. 230908,AppleandPie,06/30/2008,Below average room Horrible view 230908,luvfortravelling,06/30/2008,Good location to get around; but not for relaxing holiday. After reading the review warning us not to get room 100 for the noise; we asked for different room; but was asked to pay extra 80 euros for it. So we just took the room they gave us; Room 308.Tiny; but clean and efficient. RIps on bed linen; but didn't notice till 2nd day. The room looked right across the next building's windows; so we had to have our curtains shut most of the time. Be aware! EXTREMELY noisy till dawn from the bar; nightclub next door. We couldn't sleep well for the whole 2 nights. Hotel location was very convenient. Beautiful canal and bridge; 10 minutes walk to Waterlooplein metro station; 10 minutes walk to catch tram in Rembrandtplein. I recommend this hotel for travellers who visit this city for late night drinking and parties. Not for those wanting a relaxing quiet holiday.I don't recommend dining in nearby Rembrandtplein. Get a tram to different areas. Poor choice of food; nothing dutch. Don't listen to hotel concierge's recommendation for food and good areas to go to. Do your research beforehand. Next time; we would rather stay near Rijksmuseum; or stay in a different city like Edam or Volendam which were beautiful. 230908,buddhalove2travel,06/04/2008,An Absolutely WONDERFUL Hotel This hotel was WONDERFUL. The rooms were modern; clean; with all the ammenities. Hair dryer was good and powerful. Towels were thick and nice. TV had plenty of English channels. Front desk let us borrow a power adapter to use our U.S. appliances. Internet is free in the lobby -- no need to walk around looking for an internet cafe. Yippee. Location was EXCELLENT. We stayed in room # 100. At first I was afraid it might be noisy since we were close to a main hallway; but we heard NOTHING at all. It was quiet and peaceful. View was not good; but who cares. The room was spacious enough; the bed was amazingly comfortable with a feather mattress. We feel asleep so fast at night. The breakfast downstairs was amazing. I grabbed a bunch of brochures in the lobby because I am recommending this place to all my friends and family who are planning trips to Amsterdam. 230908,ThedaBara,05/23/2008,Noisy; cramped room For a 'double occupancy' our standard double room in this hotel was terribly cramped. There was very little light as the room looked out onto to a service shaft with a dis-functioning air condition unit at the bottom of the shaft. If we opened the curtains the room occupants opposite us could see directly in to our room so we had to shut them. If we opened the window all we could hear was the noisy unit. I didn't get much sleep because of the unit noise. It was hard to see anything apart from the service duct as the room was on the first floor - suggest avoidance of room 113 at all costs! The beds were far too soft and the duvets seemed to be a very high 'tog' as we 'cooked' every night unless the window was open. Suggest you ask where the room is and what its outlook is like prior to booking at this hotel. The bar staff were ok but the alcohol prices very high. The room was a rip off at the high price we were charged. 230908,Toyotacarina,05/16/2008,Cant wait to go back! So pretty! 230908,UnnamedUk,05/12/2008,Great Location Bedroom 230908,Herm0sa,05/07/2008,Dirty; Overpriced hotel We just returned from a 4 nite stay and were extremely disappointed. We had to upgrade twice to an executive room for over $400 a nite to have enough room for two adults to both stand on the floor at the same time. When we got ready for bed and turned back the covers it was to find blood stained sheets and dirty pillowcases...obviously the linens had not been changed from the previous tenant. The chambermaid balked at changing the linens since it was someone else's job. We finally got the sheets changed the next morning; but the bloody bath mat was refolded and replaced for three days straight. Even in the hotel's bar; I was served a glass of wine in a lipstick covered; sticky; obviously dirty wine glass. The hotel had a nice location and most of the staff were pleasant as well as unhelpful; but I have never stayed in a hotel with such disgustingly filthy and unsanitary housekeeping. 230908,teller23,04/28/2008,Good location; needs improvement The hotel has a good location and is within walking distance of the canal hop on hop off boat. The concierge was very helpful. The front desk staff need to be more patient; understanding and helpful. First I was told my room was ready; only to find out it had one bed and not two. Then I had to wait until late afternoon to check in and the room was very small for two people. The worst was the bathroom door was frosted and you could see thru it. It was small and cramped in there with hardly any space for your toilettries. The carpeting was so old it hurt your feet to walk on it barefoot! The breakfast was not worth the price. It did not have a good variety of foods to chose from. There was no one at the door to help you with your luggage when you first arrived. The concierge's desk was small and always had people waiting online to book something. He was the nicest person on staff and very friendly. The only thing going for this hotel was the location and a nice concierge. The rooms are too small; and they need brighter colors and a complete overhall to make it look more presentable. This should be a two star and not a three star hotel. 230908,Iakinthos,04/24/2008,A Great Memory! I stayed at Eden Hotel Amsterdam for 3 nights and I was excited! Very friendly and helpful staff; very clean room and the beds were very comfortable. I was reading the reviews here and some people were suggesting to ask for a room on the 4th or 5th floor. I did that and I ended up with a tiny room like an attic and the window was facing a grey wall. I immediately made a complain at he front desk and the receptionist gave me a room on the second floor. As soon as I entered the room i said WOW; it was a large room facing the canal. Amazing view! Huge beds; very spacious room in general. The hotel is located close to Rembrandt square and the flower market but quite far from Leidseplein which is the best place to spend your evening/night as a tourist because it is one of the most lively areas of Amsterdam where all the restaurants and bars are found. We had to take a tram and then walk for a while to reach Leidseplein. Moreover; the hotel is about 3 tram stops to Dam square or a 20 minutes walk. 230908,almerc,04/13/2008,Superb Hotel inside room 230908,bunnyegg,04/02/2008,Comfortable but noisy Stayed at the Eden Hotel over the Easter period. Took the train from Amsterdam airport to the city centre and realise the hotel was at least half an hour walk through the busy main street. Alternatively; can catch the tram from the train station. The interior decor is modern and the room is a reasonable size. I couldn't say the room was spotless clean as lots of hair was found the basin; a bit disgusting. It can get quite noisy at night; can hear laughters and shouts from the next room. The hotel is located close to Rembrandtplein; and roughly 20 mins walk from the red light district or 30mins from the museums. 230908,littlesquirrel,03/28/2008,Comfortable; clean; hotel This was my first trip to Amsterdam; over the Easter period; with a friend sharing a room at the Eden Hotel.I found the room to be kept very clean and comfy although a bit cosy for two adults to move around in at the same time (please take comments about *all* Nederland/European hotels having similar tiny spaces with a pinch of salt; this is a rather sweeping generalisation unless you are used to having an entire penthouse suite.)I would recommend the hotel entirely for staff helpfulness: lending out travel adaptor plugs; gaining access to wifi; storing luggage on check out for a later collection.This is a very popular and busy hotel; especially for the 20's to 30's age range; so if you are a light or easily disturbed sleeper do take earplugs as there is usually some noise through the corridors at night. Oh; and this also goes for the rooms that only have single glazing and look out onto the side alley. Morning deliveries of beer to a bar do start around 7.00 a.m.That aside it makes an excellent base to explore the area and it is reasonably priced if you are sharing. 230908,jonnoWakefield,03/24/2008,great place and price Top hotel!!!!!!!! Try finding a hotel as good as this at the price it is anywhere in the centre.More of a 3*-4* hotel and the rooms are big compared to others(stayed in 8 different hotels around the dam)........just wish people would stop writing GOOD reviews because w'll never get in again!.. 230908,Harrison79,03/23/2008,Great little hotel !!!! Just come back from 3 days at the Eden; the hotel was in a great location just mins from the shops and bars; rooms were only small but with a really comfy bed and decent bathroom.Plazma on wall; tea coffee facilities and friendly staff !!! Ask for a room on the 4th floor; aparently these are refurbished rooms ( others not as modern/nice ) staff were happy to do this upon arrival....A great place to stay in a good location ! 230908,cowbsicuit,03/22/2008,had an amazing stay our room 230908,JohnB1977,03/20/2008,Fairly priced hotel Recently got back from a long weekend in Amsterdam with my girlfriend - I'm 30yrs; her 26yrs. I have been many times but generally staying with friends who lived there.Chose hotel due to location; right on top of Rembrandt square and in the middle of leidsplein/vondel park and the centre of town the other way.Room was newly refurbished (according to reception all renovations are now complete; but I only saw our room) and although extremely compact it was fine to sleep in and spend minimal time getting ready to go out for the day/night. Overally I found the standard of the hotel and price to be pretty good would definately consider it again if I return to the dam.We got an all in 3night stay (thurs-sun) and flights with Expedia for about 拢300 for both of us. 230908,mitchgo21,03/17/2008,I would stay here again After reading some reviews on the Eden Hotel Amsterdam; I was unsure of what I would arrive to. But I was very satisfied with my stay.Per previous postings; I requested a renovated room and also one in a quiet area (not overlooking nightclubs or near renovations). My request was kindly granted and the room was clean and had comfortable beds.Sure the room was a bit on the small side; but you are in Europe; get used to it. Besides; you are in Amsterdam; how much time are you really going to spend in a hotel room.The location was great; near lots of sights and close to the tram line.If I return to Amsterdam; I would stay here again. 230908,DVJO,03/12/2008,Amazing once again. Bathroom 230908,roby73,03/06/2008,generally good the good:It's located in a great zone;rembrantplein;practicaly in the center of Amsterdam. The room was newly refurb and modern and decently clean.The most incredibly confortable beds!Free internet in the hotel lounge.the bad:The room we booked via internet was a double standard.It was normal size but with a terrible view towards the wall of the other building. There was never natural light as it was on the second floor. The cleaning ladys dont do much apart from making the bed and changing the towles. We did't have breakfast as it was 18euros per person and didn't seem like worthing it. Go and have breakfast in the self service restaurant LA PLACE...its great and cheap!Generally it's good and good price for the location. 230908,Chokopie,02/13/2008,Heavenly Beds We loved this hotel! We stayed here for 2 nights. The staff was great; but the best thing was the newly updated room. In fact; we were the first people to sleep in this new room. The new beds and comforters were so comfortable and soft; it was like lying on a cloud. The staff at the hotel was friendly and helpful; and the hotel is located in a very good central area not far (3 minutes on foot) from tram stations; restaurants and pubs. The one negative thing was that they are renovating the hotel; so the construction workers were working starting around 8 a.m.; which didn't bother us because we wake up pretty early; but another guest was rather annoyed and too harsh about it with the front desk staff. We really enjoyed our stay here. 230908,geohou,02/12/2008,cosi cosi the bed 230908,samanthaca85,02/12/2008,Absolutely brilliant After reading the reviews on this site I was a little unsure as to what the hotel would be like. I went with my Partner and our two friendsI can honestly say it was fabulous! The staff were really friendly and always happy to help. The rooms were very modern and very clean; I was impressed considering this was rated as a 3* hotel I would rate it at least a 4*. I asked on arrival for one of the refurbished rooms which I was given.There is a bar at the entrance; with comfy seating for you to chill out and drink or eat and also a internet area and smoking area. I dont think the pictures on the website do it justice to how nice it is.I would say this is ideally located as you are within a 5 minute walk from bars and restaurants and about a 20/ 30 walk to Dam Square; but everywhere is accessible as you can jump on a tram and be there in no time!I would higher recommed this hotel! 230908,jobfamily,01/22/2008,great location A great place to stay; nice rooms and good location. we walked everywhere and saw all the sights. Right next to the canal and a short stroll from the floating flower market. 230908,Goodtimegal,01/13/2008,Great central hotel We have just returned from a weekend in Amsterdam staying at the Hotel Eden.After reading previous reviews on Trip Advisor we didnt know what to expect but the Hotel couldnt have been better. We stayed on the 5th floor in a lovely clean room with the most comfortable bed and pillows ever! The staff were friendly helpful and the hotel is in a great location.Would definitely stay again 230908,GeckoToes,01/03/2008,Great Location;Tiny rooms - fight for a clean one! Ok;lets start with the positives: The hotel is in an excellent location by rembrandt square within walking distance of all the major attractions. The room we ended up with was clean newly renovated. Now the negatives: When we arrived we were told that a canal view room would be 30 euros extra per night.We refused the receptionist offered an apartment with canal view for the same price... What we entered was not 3 star quality it was infact a dingy squat-like smelly hole with furniture from the 70's mould from around the same period.Having read other reviews of the hotel mentioning renovated rooms I marched back to the desk requested one.We were given a room on the 4th floor which was indeed renovated clean.However there was a major problem - unless you are extremely thin or like pot-holing you will find the room tiny.It is without doubt the smallest room i have ever stayed in I can't imagine our American friends being too impressed.It was so claustrophobic we spent as much time away from the room as possible.Having said all of this we enjoyed our time in Amsterdam enormously would recommend the hotel on its location alone.My advice would be that when you book ;request in writing that you will be in a renovated room.Another word of warning - the food in the hotel is ridiculously overpriced the selection is poor.We asked for a regular green salad - just leaves tomatoes were told that as the restaurant is 'Typically French' the chef did not have these ingredients...my boyfriend is French...this did not go down well! If you want a cheap option for brfeakfast go to the 'La Place Mangerie' on Rokin - they have every kind of food imaginable at very reasonable prices. 230908,moopie1,12/19/2007,Overall very nice I liked this hotel. The location is very good; on a canal; and very near Rembrandt Square. Our room was small; but the bed was VERY comfortable; and the decor was modern. Our room had obviously been remodeled recently; and was kept quite clean as well. I noticed other reviews mentioned noise and thin walls; but we never heard anything (our room was on the 1st or 2nd floor; I think); in fact it was very quiet. All in all; the hotel had everything we needed; at a reasonable price. 230908,Shirls1966,12/19/2007,Comfortable but cramped I stayed here for three nights in Dec. Whilst we were on a budget we tried to get a decent hotel for our money. The hotel itself was very clean;tidy and modern and well equipped. Our beds were extremely comfortable but the room was let down by the size of the bathroom. The door was made of frosted glass and you had to open it outward into the bedroom. If you opened it inward; you banged it into the toilet. The shower doors were similar. There was very little space to put your toiletries; and I'm glad I didn't take my cat as there wouldn't have been room to swing it! The maid service also left a lot to be desired. On the first day we were a towel short and had to ask for another. My friend broke a coffe mug which was not replaced and the shower gel ran out and was not replenished. The floor also didn't look like it was hoovered on the second day. Quite poor. The bar area was nice and not too overpriced; the menu looked good too; although we never ate in there. Neither did we have breakfast as it was an additional 16 Euros. You will also get charged tourist tax on cecking out which in2.5 Euros. Whilst I was checking out; the receptionist was half way through dealing with me when she ignored me in favour of taking a reservation over the phone. Very rude. On the plus side the concierage was very helpful and his English was good. Not a bad location but there are others that are probably more central for the same price. 230908,NC1Manchester,12/03/2007,Reasonable hotel This hotel is a decent place to stay; the lobby is very good and clean as are the rooms. they are however quite basic and the walls are made of paper and don't stop any noise. The staff were very helpful and frendly; overall i would stay here again as i said; it's clean and in a decent location. 230908,oneeka,11/27/2007,Lovely Clean hotel smack dead in the center well near enough Hotel was lovely....near tram to center Rembrant around the corner. would recommend 230908,elizacass,11/26/2007,Great Location....but..... I had read the reviews; somewhat mixed; but Amsterdam I found out can be an expensive city; so the price was reasonable at this Hotel; so we booked a room for 2 nights. I had read reviews to ask for a renovated room on the 4 or 5 floor; our first room was on the 5th; it was defenitly not newly remodeled. Our next try was on the 4th floor; I asked the front desk directly for one of their renovated rooms; we got a room on the 4th floor; looked about the same; had a small window overlooking the street and canal; we settled. So if any of you have stayed at hotels with rooms overlooking the street; nice for looking out at the local life ...but NOISY! The walls were super thin; it almost felt sometimes that we were not alone in the room; the voices from next door; and below really carried. The rooms were really basic and looked nothing like the pictures advertised on the website. The positives.....The location was close to everything; and was pretty easy to get to. The lobby is really nice; and looks like it was remodeled....they had free internet in the cafe. My friend that I was traveling with was great ; and made the trip for me; so it didnt matter where we stayed;;;;;;; but I think that there are others hotels that would give you more value; and charm; so keeping looking! 230908,laivly,11/07/2007,Hated it. Our room was awful. Service was fine. The location is nice; right around the theater; in Central Amsterdam. When you walk in; the lobby and reception area looks nice and updated. The concierge was very helpful with other guests; I was sitting in the reception area; waiting for my BF and watched. Service was fine. We had no problems with service.However; our room was awful. Dreadful. It was #137. I made sure to save the key card holder. I guess we checked in too late; they gave our original room away; #439. Maybe the higher the floor; the better the room? What I do know is that our room was a decent size; ugly as heck; the bed wasn't that comfortable; and the blanket was an army green fleece thing that I wouldn't keep in my own home. There was hardly any decor except for a tiny mirror and two cow portraits above our bed. That's not the worst part; the worst part is that we were somewhere next to the laundry room and I could hear it spinning ALL night. I could hardly sleep; not to mention the walls are very thin!!! I could hear everyone in the hallway; but they were loud. And be sure to lock your doors at night; someone tried to get into our room; but I think it was because he was drunk and didn't realize it was the wrong room. I later heard him next door talking so I'm pretty sure that's what happened. The price is rather inexpensive given the location so I think it might have more than its fair share of young rowdy people at night.I'm not even 30 yet; but I was annoyed as heck at all the noise till the early morning. Do not stay at this hotel! We were only there one night so we couldn't request another room. 230908,Koran,11/04/2007,Insist on a good room Room 403 230908,4EVER19,10/29/2007,Returned 30 years later View from the room 230908,Tim964,10/22/2007,Good Value; Good Location We stayed at the Best Western Eden for 2 nights in October; 2007. We had 3 rooms; all were very clean and in good condition. Location was pretty good. The only negatives were 1) breakfast is 16 Euro per person if not included in the rom rate; and it is definetely not worth the price 2) a 5 minute phone call to the US cost over 70 Euro - don't do it if you don;t have to!! 230908,Seedy,10/04/2007,Good Value; Central Location This hotel is located close to most tourist amenities in the centre of Amsterdam. A pair of converted heritage properties; the change has been done with care to provide accommodation that is quiet and comfortable.Provides an excellent base for those who wish to explore Amsterdam.Room 413 is the one I stayed in. It is of reasonable size and in reasonable condition; but shows some wear and tear as a result of high occupancy rates. Problems with a defective tap (faucet) were resolved quickly and effectively though.Many rooms have no view; with windows opening on a central light well; as a result of the narrow frontage but deep construction of the building.Check-in and check-out is conducted quickly and efficiently.Bar and restaurant have an excellent ambience; but service was a little slow.On the whole; an excellent experience. 230908,djcynic,09/27/2007,It's about location Small room but in a great location 230908,fireeves,09/15/2007,BEST western My husband and I stayed at the Eden for 3 nights (11-13 Sept 07) and could not genuinely fault anything about the hotel.We had read mixed reviews of the hotel; but given the location and price (We got a great rate from the Best Western website of around 鈧?00 per night) we thought we would give it a go - we were not disappointed.The lobby is first class; and all the staff helpful. We originally arrived about 3 hours earlier than our check in time and there was no problems with us leaving our luggage in a secure room while we went off to explore. When we returned; we were given our key and went to check out our room.The room was on the 3rd floor and had not yet been updated (although there were a few signs around the hotel that showed further work was planned) but was spacious; faced the canal and was clean. There was noise from the street below (mainly traffic rather than people) but as we were in the city we expected this - apparently this was still much quieter than up near Dam square)We found the location to be ideal - approx 20 minutes walk from Central Station and another 20 minutes south to the Liedesplein/Museum quarter; with Dam square being a quick 5/10 min's away - we walked everywhere! A note to all people heading to Amsterdam; the 'pavements' and roads are manic with vehicles coming from every direction; make sure you keep alert at all times.All in all the hotel was better than expected; and the location faultless - I would definitely return and recommend it to anyone. 230908,kayzy,09/11/2007,BW- Eden hotel From reading these reviews we knew that there was one side of the hotel that was older; and another side that was newly renovated. At first they gave us a hotel in the older side of the hotel-- dark; depressing; no air conditioning; old TV; and not exactly up to the standers of cleanliness i would want. We went right back down and said that we would like to be moved to the recently renovated part of the hotel. Reluctantly we were moved. The new room was ALOT nicer! It was bright; modern; air conditioning; and a new TV. Other than the receptionists i found the staff very friendly. Also the Eden hotel has two computers in the main reception area for guests to use FREE internet; which is definitely a bonus. We didn鈥檛 eat the breakfast because it wasn鈥檛 included in our rates; and we were told at check in it was 22 euros; which we thought to be way too expensive. There鈥檚 plenty of places to grab some breakfast for a quarter of the cost; just blocks away.Awesome location; right on the cannel and steps away from a bunch of restaurants and a main shopping street. It is in walking distance of pretty much everywhere; my boyfriend and i only used the tram twice and that was to get to and from the central station. 230908,Skyflier,09/10/2007,Watch out! I figured I had no reason to worry about the hotel as I entered the lobby. It looked ok and the staff was pleasant. I was given my room that seemed to be in a different building than the lobby as I had to trod through an indoor walkway before reaching it.At first glance the room seemed ok; but as I entered I realized that it stunk like a pot-party had just left minutes ago. Lampshades with holes in them; wallpaper torn in some areas. I opened the window just to be met by a view of two disco-balls and lights(!) hanging between the hotel and the next building and I had to make a choice of either getting rid of the stench or be kept awake by the noise from the club owning the discoballs. I opted for the latter as it was no a/c nor change of air in the room. The bathroom was spacious; but there was a lot of chips in the tub (no; not the potato-kind...) and the showercurtain was heavily milldewed.You might ask why I didn't ask for a new room. At the same time I was there; an international broadcasting conference was in town; occupying all that could be found of rooms in Amsterdam.The worst bit was when I layed down to try and go to sleep in the stench and noise from the club outside my window. The matress acted like a hammock would; making me feel like I tried sleeping in a miniature meteorite-crater. Did I mention that I found paperclips(!) under the covers?My colleague that stayed in a different part of the hotel got a totally different room and was very pleased - so when booking; watch out and try and beware that there might be a heaven-and-hell difference when it comes to the room-standard. 230908,VotingRightsNow,09/09/2007,What a dump: or is the glass really 9/10 empty? There isn't enough room to write how awful this place is. One could start with the chaos of the check in process; go to the drabby lobby; surly staff; but that would only be looking at the glass being 9/10th empty instead of 1/10th full. We were given rooms with a canal view. Not being short people; the windows were usless. They started at the floor and came to my chest. Yes; one got a view of the canal; if you weren't afraid to lay down on filthy carpet. The noise from the traffic; so effectively transmitted throughout the room by the low windows; kept me up most of the night. The night staff seemed to think it an incovenience that someone would bring to their attention such problems. Life is too short; save your money; enjoy your vacation; go just about anywhere else in Amsterdam but this place. 230908,TravelerfromCanada,09/08/2007,Good stay again; 2nd time around My daughter and I stayed here first in August 2005; and I wrote a good review at that time. We arrived at Best Western Eden after being bumped from a cheaper hotel; so our rate was very cheap and it was a superb deal.This time around we got a pretty good deal also; although not quite so cheap. I booked a cancellable rate of 79 Euros per night; 10 months in advance; through the hotel web site. I specified two single beds; and a quiet room; because our last stay had a room over a noisy nightclub (as mentioned by others).The hotel has been renovated in part; and I think they are continuing to refurbish the rooms. We arrived and noticed the lobby check-in area had been updated in a contemporary style. We were checked into our room; but discovered it had a double bed. I noticed it was refurbished and in a contemporary style; but rather small and poky; with little natural light. In any event; we needed two beds; although I knew they'd be in the adjacent formation.So I went back to the desk; and the clerk told us she'd have to give us an older room. This was fine; and we got a room that was extremely similar to our room two years ago. It's a bit worn; but everything was clean and in reasonably good condition. The room was larger than the more contemporary one; with more light. On our last visit; breakfast was included. I wasn't initially planning to have breakfast here; given the 16 Euro rate; but when we were raring to go at 7 AM; we decided we might as well. No breakfast cafes were open at that time; according to our guidebooks; and we wouldn't have the same choice and quantity of food. So we splurged that day; and splurged the next; and I think it was worth it. The third day we had to leave too early for breakfast; due to onward travel.The location remains extremely central; convenient; and pleasant. The only unfortunate thing is that for future visits; the hotel seems to have increased its rates significantly; when I checked the web site to consider a possible future stay. One note for families: The hotel web site does allow a free child 11 and under; but you will not get an extra bed for the child. The terms say something like existing bedding. I saw one disappointed mother ask about this at the desk. 230908,Earlp78,09/05/2007,Average Hotel in a Lovely City (by day!) The Dam Sept 06 230908,hingefactor,08/27/2007,Cool hotel; great location; great room After a long journey to Amsterdam from NYC; this hotel was a great way to wind down. My room was quite cool and stylish; with a nice cozy bathroom. My only negative comment was that the breakfast was terrible and overpriced. Other then that; i'd recommend this hotel to anyone 230908,hardnoseblue,08/19/2007,Recommend this hotel to anyone. Stayed here the nights of the 15th and 16th of August;with my wife;wedding annivesary present from her;couldn't fault the hotel;staff polite and courteous on reception;all the others friendly;concierge was very helpful;bathroom one of the best I have used;the shower cubicle with ceiling shower was brill! the room had everything you would need;for a base;comfy bed;the room was immaculate on both days;top marks to the chamber maids!Getting to the hotel is easy;train from airport;20 mins then the tram no4 from right outside the station to Rembrandt square 50 yards walk and your there;enjoy people we did! 230908,KittyCatLeamington,08/16/2007,Lovely room; great location I鈥檓 not sure if some of the reviews below are even of the same Best Western Eden hotel that my boyfriend and I stayed in from 12th to 14th August!Just so you can check; the Best Western Eden that we stayed at was on the Amstel just infront of Rembrantplein right on the canal and I can honestly say that it was perfect for the two night break we were on.We paid 79EUR per night (excluding breakfast) and got great value for money. We were given a lovely room on the 4th floor (room 403)鈥?it was huge and had a desk and two chairs and the comfiest bed I鈥檝e slept in in ages! Even though only floor 5 is marked as non smoking on the lift buttons 鈥?ours was actually non smoking too. There were two windows which both looked out over the internal courtyard but this didn鈥檛 worry us as the only time we spent in the room was when we were sleeping. Also it meant that we didn鈥檛 get any street noise which has often been a problem on other city breaks. Housekeeping came round quite early each morning (between 9 and 10) but if you want a lie in then put your do not disturb sign up and they won鈥檛 knock. We did this and then when we came back from our day out and about the room had been serviced while we were gone so there鈥檚 no need to worry about missing out on the morning rounds.Staff at reception were not overly friendly but were also not rude 鈥?just efficient. We only dealt with them at check in and check out so did not have much contact with them. We didn鈥檛 have the breakfast as it鈥檚 much cheaper to go somewhere else and get something.Overall it was a great place to stay for a laid back couple of days. As lots of people have said the location was brilliant for seeing Amsterdam 鈥?we walked everywhere and I鈥檇 definitely recommend people to stay here. Given how nice the room was I鈥檇 definitely give it a 3*+. 230908,LesPol39,08/14/2007,Walked in room and then walked out! This hotel was the worst hotel I have never stayed in. My husband and I arrived our 2nd trip to Amsterdam exicited and hoping our hotel would be as awsome as another hotel in Basel; Switzerland. But when we got to the hotel; the lobby was run down (which was a clue to the rest of the hotel). When we got to our sparse room with one small window facing a brick wall; there were stains on the carpets and decor that was so dreadful we immediately got on the internet to find another accomodation. There was no way I could ever actually sleep or even sit on the bed. It was just run down and didn't look clean.We did find a wonderful hotel not too far away (Hotel Toren) and immediately moved our belongings. The so-called bellhops saw us leaving with our bags after just arriving with our bags; and never asked what was wrong or offered to help. We were willing to pay for that nignt; but when we tried to cancel our 2nd night; the hotel had already charged our card and said that it was too late. This hotel was so bad that we completely paid for it and nevertheless paid for another hotel to actually stay in. 230908,euro2006,08/09/2007,Hmm.... Nice and safe neighborhood. Terrible experience; they put me in a room on the basement; next to the kitchen. First of all; there was no remote control for TV (so can't turn it on); no soap in my room and a few flies in the bathroom. After I checked in; I left for a long walk and returned around 8pm. Believe it or not; there were many flies in the room. I rang up the front desk and after several minutes of complaint; he switched me to other room on the same floor (still the BASEMENT). I know I should write my comment or warning early. 230908,TwoSquirrels,08/07/2007,Clean and comfortable; but certainly not posh We paid about 拢60 per room per night for this hotel; including breakfast; which I think is a really good deal for this location. The room was an ok size; with double bed; desk; table and two chairs and a wardrobe. The wardrobe had a safe in it (always welcome); but there was no mini-bar (probably for the best!). The bed was very comfortable; alas; as it was Amsterdam; we didn't really spend enough time in it. Bathroom was clean; but carpet throughout the room was stained; however; really; in the grand scheme of things; does it matter? There was no Air con; but there was a large fan that was quiet. Didn't take any photos of the room; but it was one of the old-style ones.Staff were pleasant and welcoming. Breakfast was weird; as breakfasts in hotels often are! Chives in eggs! Cucumber! AT breakfast! Location is superb; but would probably not stay here again; just so that we could experience a different part of town. However; as I said at the beginning; for that sort of price; you can't go too far wrong. 230908,therealflipflops,08/02/2007,Good Base of Operations in Amsterdam Amsterdam was the last stop on our European Adventure and the Best Western Eden was a great base of operation-- especially if you like to walk and explore the way we do! Located on the Amstel River we walked everywhere -- didn't take public transpo until the morning we had to catch our flight home.The hotel was clean with a roomy bathroom(though the carpet and wallpaper was a little worn looking in places). The beds were also pretty comfortable. We stayed on the 5th floor which was the non smoking floor. The room didn't smell at all like smoke though the hall smelled a little smoky.The hotel had a couple of computers on the first floor with free internet access which was another plus but as they were free there was frequently a bit of a wait to get on.Not the most fabulous place but nice and clean enough that you're not skeeved out . 230908,tim2788,07/29/2007,Best Avoided Despite alot of negative feedback me and my friend stayed here for 2 nights in July 2007. First of all if you are offered the chance to stay in the 'Apartments' (for want of a better word) then decline them; We were offered them and the way the staff speak it sounds like this is an upgrade; it is far from it. The apartments are small; shabby and dont look safe at all. We changed rooms and the room was average; although I have stayed in better rooms in Best Western hotels before. The main bugbear was that there was no mini bar. When we were at reception we overheard a couple who had had their bags stolen including credit cards etc just moments before we arived; For this reason we used the safe in the room and to be safe put the sign on the door so that the rooms wernt cleaned. A small price to bay for the safety of our belongings. To be fair the hotel lobby and bar looked quite posh and the concierge was happy to help. But I dont reccomend this hotel; there are probably better ones for the same price! 230908,mwc88,07/26/2007,Could have felt safer.. Me and a friend of mine stayed in this hotel during July 07 and it isn't as bad as some make out.When we told the receptionist that we had reservation; she offered an apartment for free; so we accepted. The apartment was a 2 minute walk round the corner and was like some sort of youth hostel; so we asked for a room back in the hotel and they did it; but there was a couple there whose luggage was robbed whilst they were waiting to check in.We used the free safes in the room to prevent any theft and the hotel was clean and comfortable and quite central.I can see why some people have had bad experiences though. 230908,wandawoobucks,07/09/2007,no problems at all with this hotel we had no smoking rooms on 5th floor; they did look out over the rooms opposite but we were only there one night there was no outside noisesThe rooms were on the small side especially the single one which had a double bed but had everything one could need for a weekend break;the bed was the most comfortable ever! Hotel was spotlessly clean and the staff helpful.The location is ideal;just two metro stops from Central Station or tram stops nearby.We didn't think the breakfast could be worth 16e each so we went to a big supermarket near the Rijksmuseum and sat in the park with some croissants and fruit salad - cost 16e for 3 of us. We would stay there again and recommend it 230908,GeraldinePowell,07/06/2007,Surprisingly good When we arrived at this hotel we were more than pleased - until we found out we had actually entered on the four star side. The hotel actually combines two different hotels and so we were led through to our three star section. Upon checking in; the staff could; in all honesty; have been a tad friendlier; but the concierge was outstanding; so this made up for the reception staff's apparent lack of enthusiasm.The rooms were of adequate size for what we paid; and pleasantly furnished and decorated. The bathrooms are nice and although the view was unfortunately lacking in anything interesting (we could see a walkway between other floors of the hotel); this is not what we came to Amsterdam for; so we didn't mind.I travelled to this hotel with five friends; so had the opportunity to see three rooms; and they were all to our liking. 230908,SHFT54,06/29/2007,Queens day bargain My girlfriend and I stayed here for 5 nights. The room was small; but we're used to that having traveled to Europe many times. The room clean and centrally located; nothing took more than twenty minutes to walk to. Matresses were very cozy considering the rating this hotel got. I was very pleased with my stay here. 230908,SauliusAd,06/26/2007,so-so Our company had three rooms for the weekend. Only one rooom had outside window; but was extremely small; under 10 sq. meters. Another two were bit biger; but dark; with windows facing not real outside; but kind of saft; opposite wall not further than 2 meters.Breakfast was very average; no vegetables; only some fruit.It's worth to book only for significantly reduced price; not for full rate. 230908,Perdido,06/20/2007,Unfriendly staff Check in staff was rude. Got a better rate and tried to charge old rate. They had a chip on their shoulder and were snippy. Tried to put luggage in holding area and he said I'll be there later I waited 10 minutes. The hotel is old and dumpy compared to other Best Westerns in other countries such as Australia; Italy; Greece and the USA. 230908,2Sweeties,06/04/2007,Just the ticket! Double Room - 5th Floor 230908,travelerjk,05/27/2007,Great Hotel - Definitely Recommended We stayed there twice. The first five days we stayed in room 310. Newly refurbished and very clean. Nice plasma TV and upgraded bathroom. Very small room even by Tokyo standards but we made due as this was one of their econony rooms. We returned seven days later and stayed in room 403. Five times larger and also newly refurbished with the same amenities. Not much of a view but again this was one of the economy rooms. Had breakfast once and it was adequate... nothing fancy. Would recommend going through the passage way to the sister 4-star Eden hotel and eat there. Higher quality indeed. The staff way great. Very friendly and helpful. The location was perfect. We will definately stay there again and would highly recommend it. to any budget minded traveler. Very close to the trams;many restaurants and five minutes walk to Rembrant Plein and Muntplein. Felt very safe walking the streets late at night. Safe in room for valuables. 230908,LeeKent,05/25/2007,Much improved Having stayed at this hotel before I was really pleased to see a major refurbishment programme in place. I had a brand new room which was excellent. Plasma TV and lovely bathroom. The reception is now modern and bright. All the staff were excellent; helpful and friendly. Would stay here again for sure. 230908,jemmaj090586,05/23/2007,Thieves! I made the mistake of leaving my watch at the side of my bed. I went to wear it that same night; and noticed it had gone. I informed the supervisor; and said that it had gone. She said that she would have a word with the cleaners the next day; as they were not there until the morning. The next day came and the cleaner knocked on our door to clean the room. I asked her if she'd cleaned the room the previous day; and said that a watch had gone from the room. She didn't seem to know what a watch was; so I pointed to my wrist; and she replied 'no'. She said that she would go and get her supervisor; and walked off. The supervisor never came; so either she wasn't bothered; or the cleaner wanted to make a quick escape. We went down to the reception; and asked if the watch had been found; the receptionist told us to take a seat while she went and got the supervisor. We waited for 15 minutes. She eventually came; and said that the cleaner was one of the best; and that she had said the room was a mess; and that it might have got lost in my belongings. The room wasn't a mess; I had a abit of make-up on the dressing table. I said that I had checked my belongings numerous times; as you would before you go making accusations. She replied by saying; that if we find it; we will send you it in the post. She wasn't at all apologetic; she seemed to be blaming us!I didn't go to the police; as it was out last day; and I didn't want anything else spoiling our holiday; which I regret. If you are planning on staying at this hotel; beware of the cleaners; and anyone else who has a key to your room; 'they can't be trusted!!!!'Next time I go on holiday; I shall be packing everything I own into my suitcase everytime I step outside of the room; and will have a giant padlock on it! 230908,Apeldoorn555,05/23/2007,Excellent Hotel! Great hotel! Me and my husband love the new decorated rooms and reception. The location is excellent; everything is within walking distance. The staff was very friendly and did everything to make us feel at home. 230908,Irma1,05/22/2007,Don't Go There! My husband and I have just returned from a 4 night stay at this hotel and what an unpleasant experience it was! Room number 39. To be avoided at all costs. Small room; very dark due to tiny window in far corner. Room situated next door to staff room so they would congregate outside our window smoking and chatting on and off from 6AM; therefore we had to keep curtain closed all the time; anyway. Adjoining door outside our room leading to the hotel lobby was continually being opened and closed by staff as they made their way from staffroom into hotel proper. Door not a gradual closing door; rather; it slammed; which we again were subjected to from around 6AM. On asking to move rooms I was told most of the rooms were the same; but if I wanted a better one this would cost extra money each night. Great location; but terrible hotel. 230908,arijn80,05/21/2007,Just love it My first time in Amsterdam for business and I just loved this Best Western Eden Hotel. The new renovated rooms are wonderful! They have airconditionig; coffee and tea facilities; really great beds; nice bathroom. I defnitely would stay here again. 230908,Malla73,05/21/2007,Location is good; ear plugs are needed The hotel location is good; at the opposite of The Artis Zoo. Neighbourhood is safe and there are no noisy bars or nightclubs near. But the room lets all the possible noises in; so it's really difficult to sleep if you have no ear plugs. You can hear clearly all the steps and talking outside and inside the hotel. At least in our room; at the ground floor. Maybe it's better in the upper floors... The room and bathroom are quite small; but there was enough room at least for two normal-sized ladies. There is internet at the lobby (5鈧?15min). Free sweets and apples at the reception. You can buy soft drinks; water and juice with coins; but it's quite expensive (water 3鈧?/ half liter); so I recommend buying them at the supermarket before coming to the hotel (we found no supermarkets near the hotel).We did not eat breakfast at the hotel (15鈧?. It's only a few minutes walk to other places where they sell breakfast. 230908,mayoleine,05/18/2007,Enjoyable stay! We stayed in the Best Western Eden Hotel in April 2007. We were very lucky because my husband and I got a brand new renovated room at the backside of the hotel. The decoration of the hotelroom as well as the lobby area is very nice. It looks very modern; and the beds are great! Our room had airconditioning and coffee and tea making facilities....great! The location of the hotel is perfect! The staff was very helpfull explaining us what to do in Amsterdam. I would recommend this hotel to everybody who is looking for a city centre location in Amsterdam! 230908,PrincessBex78,05/18/2007,Excellent location The best western is right on the Amstel opposite the opera house. It is in walking distance of every attracion. We didnt take any other transport. From Amsterdam Centraal station it is a straight walk up the Damrak about 15 mins.The bar/reception area is very nicely decorated and the staff are welcomin. We arrived at 11.30 am and went ot eh desk to check in and were surprised to be given our room key as check isnt until 3pm. The corridors leading to the rooms are very dark and dingy but your not in them long! When we open the door to the room it was VERy apparent that it hadnt been cleaned since the provious pccupants left.Bed was dirty and unmade and there was a lot of brokne glass on the floor of the bathroom.I called recpetion immediatly and they said they would get on to it. We left our luggage and went out to see th sights.When we retuened the room was clean and presnetable. Not a great start but didnt spoil the trip.Thr room (508) was small but it had everyhting you need for a city break. Bathroom was almost as big as the bedroom!The concierge was very helpful and stored our lugagge for us the next day.Over all for a city break hotel it does the job. I paid 99 euros plus 4 euros tourist tax and i wouldnt say it was worth any more than that! and one last thing dont pay for hotel breakfasts unless they are included. there are LOADS of cafes that will do one for half the price! 230908,Pien98,05/16/2007,Very nice hotel! A very nice hotel in the heart of the city. I think that the picturesof the hotel are old on the sites. The receptionist informed me that the hotel has had a complete renovation. The rooms are very nice and with airconditioning. If you go to Amsterdam; book the hotel! 230908,CHOFF,05/14/2007,Location; Location The best feature of this hotel is its location. You can walk to most major attractions in Amsterdam. We arrived early after an overnite flight; and were told to come back at 3pm for check-in. I was placed in the older part of the hotel and my friend scored a room in the newly renovated section. Once I saw HER room ; I went to reception and asked to change if possible. By then; the evening shift reception came on duty and they could'nt have been more pleasant. The receptionist switched me to the same floor as my friend; and in a newly renovated room. The old rooms are drab; boring and I almost can't believe they give these rooms to people. The newly renovated ones have a gorgeous new bathroom; LCD TV on the wall and the most comfortable bed I have ever slept on in a hotel. Noise was not a problem for us as well. The breakfast buffet was average; but since it was included in the price no complaints. One strange feature is the elevator; it holds only 4 people and there is only one. For a hotel of this size; thats nuts. Also; for you Americans- there is no washcloth in the bathrooms. I brought my own after reading previous reviews. They give you a large thin towel of sorts to use. There are plenty of restaurants in the area; cheap and expensive alike. The conceirge was great and told us of a great deal for meals by the floating flower market....the VD department store has an amazing food court! We also found a chinese restaurant that had a buffet ; its all you can eat in one hour! Amsterdam is a lovely city; the people are friendly; and go when the tulips are blooming at Keukenhof !I would stay here again; but only in the new section. 230908,AngiAngel2,05/07/2007,Almost ruined our trip You may have read our family's previous entry Saved my life! We had stayed at this hotel last summer for 3 nights and they were absolutely wonderful to us! We had booked a stay at a different hotel that turned out to be AWFUL. The staff was very friendly and accomodated us by offering one of the apartment style rooms for the double bed room price. We absolutely loved it so much that upon visiting this year; we wouldn't have thought twice about staying anywhere else. The same family of four that had stayed there one year ago was going back and wanted to stay again. My dad contacted the hotel directly via e-mail saying how wonderful it was and even requested the same room for his family of four we had previously (told the entire story). They had responded telling us it was no problem; confirmed the reservation w/ a credit card number; no sweat. Upon arriving in A'dam after the long flight at 7:30 a.m. the reception staff informed us that our reservation was for one person and that there's no way a family of four can stay in the apartments. They woudln't listen to any of what we had to say (though we had been there and stayed there; as a family of four less than a year ago). They told us they've never let a family of four stay in their apartments. They then proceeded to talk very in a very rude tone to each other about us.What's worse is they wouldn't give us our money back! They only offered two double rooms (TWICE the amount of money). After an hour of arguing with us; they finally agreed to refund our money and offered no help whatsoever in finding another place to stay.The only good part of this hotel is the concierge staff who were extremely helpful in recommending hotels and even offered their cellphone for us to use to find somewhere to stay.This was by far the worst hotel experience I've ever had and would highly recommend you find somewhere else to stay! It's not worth traveling that far to find out you don't have a place to stay!! 230908,MeathJohn,04/16/2007,Good Location bedroom 230908,debbiegratton,04/12/2007,Great hotel; despite disruption because of modernising it. Modernised room 230908,teammoo,04/12/2007,Excellent position- most unhelpfull staff ever known. This hotel is excellently situated on the river and close to Rembrandt Sq. The room was OK -stank from smoke though (seems only 1 floor is non-smoking). The big problem was the staff. At check in we were bumped down from a double room to a twin without being asked or told. We had a number of other problems that the staff just would not sort out and were in fact dismissive. Not the attitude expected from a hotel at this price (or any price). I will NOT return here. 230908,Travellingjay,04/12/2007,Pleasantly surprised Didn't know what to expect as had read mixed reviews and got a budget deal on the Best Western website. We were very happy with the hotel and it looked like it had just been refurbished. The hotel staff are friendly and helpful. The room was small but more than adequate (you don鈥檛 go on a city break to sit in the room all day). Nicely decorated with a clean modern en suit; LCD TV with cable; tea coffee making facilities; hair dryer and the bed although 2 singles pushed together; was extremely comfortable. Location was excellent also; just off the Rembrandt square. We would definitely recommend this one to our friends. 230908,Prekidstraveller,04/09/2007,A room with a view! Outside of hotel Eden 230908,Bombex,03/25/2007,Cheap and Cheerful After reading the reviews we were a bit nervous about this hotel however we had a fantastic time here. On our arrival we were greeted by a clean and modern looking hotel ( No sign saying Best Western so may have changed ownweship to Eden Group) . The roomn was ready from 3pm but they looked after our bags free of charge. The staff were helpful and courteous especially when we requested a kettle its seems you may need to ask for this. ( Small cups you may like to take your own) . As for the room; Small bathroom however water hot and excellent shower. We were on the 4th floor overlooking the park and it was quietish with the windows shut at night. The room although small boasted an interactive TV whicvh you could watch CNN news BBC1 / BBC2 and various local stations. For the money we paid it was excellent. If you come out of hotel and turn left there is an excellent Indonesion restaurant on the corner of the block and a nice pub few doors down. Take a number 9 from central station keep checking the stops and get out at Plantage Middenlaan. If you go past the zoo and two huge dinosaur statues on the left you have gone too far. Just a short walk from hotel is fantastic market Waterlooplein ( not open Sundays) We also highly recomend Pizza Cruise which was yummy and all drinks inclouded. There is a voucher with the canal bus. Make sure your hungry before boarding. Lastly we have to recomend the Electric Ladyland museum. Its not too easy to find costs 5 euros . 1st Museum of florescent art 2e Leliedwarsstraat 5 420-3776 . Nick who runs it took 7 years to create his cave in the basement. Hes a fabulous old American hippy ( no point getting there before 12am! He has created a facinating museum albeit very small ( one room) he loves his stuff and is well worth meeting. He also creates wonderful art which you can buy. Have fun we did!! 230908,EGMitch,03/19/2007,No problem with the room. This hotel is fine for a young couple on a modest budget. It was clean; comfortable and convenient. The hotel staff was not overly friendly; but they took care of all our requests. The room is small; but cozy; comfy bed and just fine for 2 ppl. The bathroom was TINY; but it kept us clean. The zoo is across the road and made for a nice half-day and there are a few little restaurants in the area. Honorable mention goes to Cafe Palorma; a inexpensive AND tasty Italian restaurant. Also check out the restaurant across from the zoo; it was great for breakfast.All in all; good hotel for the price; in a nice quiet area; tram stop right nearby. 230908,shankar1,02/27/2007,Decent Place This hotel was okay. the location was great as it is a hop; skip and a jump from Rembrandt Square. Our room view consisted of a brick wall from the adjacent tower of the hotel. The hotel is in front of the many canals meandering through the city. Lots of restaraunts; coffee shops and tourist shopping nearby. All in all it was just a place to rest our heads while sight seeing Amsterdam. I would probably stay some place else the next time i visit though. 230908,ellenelisabeth,02/25/2007,Better than expected! My experience at this hotel was much better than I expected. I had read a few bad reviews about this hotel before I went on holiday and I was expecting the worse but it was excellent. Nice welcoming reception; friendlyhelpful staff; clean; tidy room; powerful shower; good room facilities (hairdryer; t.v etc.) I would describe the room as a typical british travelodge room. nothing posh but standard. I would recommend any one staying here and I would feel confident returning to this hotel. It is also a great location - pretty central but not on a busy street and it is nice to walk outside the hotel straight onto a canal. We didn't have breakfast as we thought the price was pretty steep at 16 Euros and there were plenty of places around serving breakfast anyway. 230908,SFLO75009,02/21/2007,Get it in writing! View from the room 230908,Me22NorthernIreland,02/11/2007,Great Hotel Great Location Was recommended this hotel by hotelsrus after my choice was not available at that time. Great Hotel; clean lobby; friendly staff; great river view room; comfortable double bed; TV; Hairdryer; table; 2 chairs; shower over bath; wash basin and toilet. Clean!!!!! Buffet style breakfast was included in our stay which consisted of selection of cereals; toast; all kinds of preserves; English tea and various other variaties of herbal tea; scrambled egg; sausages; bacon; cheese; ham; fresh croissants; rolls etc etc. Great way to start the day before your sight seeing. Good location; within walking distance to centre although tram lines behind hotel approx 1 min walk. We walked miles getting lost in and out; up and down all the side streets. Shopping quite expensive except for usual souvenir type items; although if you explore as much as we did you are bound to find a bargain or two!! Would recommend to anyone. Would definitely return. 230908,LeeDixonChicago,02/05/2007,Good location; not fancy We stayed here for three nights; good location; close to things we wanted to see. One drawback is that there are a few nightclubs on the same street so you will hear some revelers if your room faces the street.We did not get the breakfast; as I recall it was 16 euros. Room was fine and clean. 230908,pinkglitterprincess,01/30/2007,Perfectly Adequate Stayed here for one night on a quick visit to Amsterdam. Right in the city centre; easy walking distance to all the sights and shops. Plus a tram stop on the corner if you didnt want to walk. The hotel itself isn't the ritz; but the beds are comfy and its pretty central. Perfect for a cheap and easy base. 230908,seebass,01/10/2007,Absolutey terrible this place looks good from the lobby but dont let that fool you the rooms are horrible; small uncomfortable and a twin is just a double cos the headboard has two side tables that cant be removed so you have to move the beds across the room and we paid 600 pounds for 5 nights for a twin and got this double room with two beds and to top it all off when we left 6 days after getting back from amsterdam the hotel had the audasity to charge us 35 pounds for cleaning charges even tho we cleaned the room are selves before we left to avoid any such charges but to no avail the just went ahead and took the money from my account DO NOT STAY HERE UNLESS U WANT TO GET RIPPED OFF stay at the hotel prins hendrik opposit centraal station far better hotel never had a problem there. and also the hidden city tax is a killer when we got to the best western we were expecting to pay 748 euros but the tax had to be added when we left the added 37.50 eur and also asked us for a 1000 euro deposit i told em what they could do with that. i cant stress it enough DO NOT STAY HERE infact steer clear of the best western hotels completely. 230908,TravelGenes,12/06/2006,Better than expected Well; we were also amongst those who were completely discouraged by the prior comments about the Best Westerd Eden Amsterdam Hotel on Tripadvisor. However; we have been positively suprised by the rooms wc's which were big enough and clean. However; the lighting inside the room was poor and they could seriously do something about the sound insulation problem as it was clearly a minus.(though it was not so much disturbing as we thought it would be)On top of that the hotel was; yes; very central and the reception desk people did not give us any hard time. As there are thousands of cafes around in the city of Amsterdam; we preferred to skip the breakfast in the hotel.I'd say; one would not be so much dissapointed from a 3 Star hotel like B.Western Eden. 230908,Craigeryvr,12/01/2006,Great location; but not worth full price If you are on a budget; don't want the red light district and can get a room at a reduced rate; I paid 65 Euros a night; this is an okay choice. I would not pay full rate. Sure the rooms are small; but clean; and the breakfast is not worth the 15 Euros they charge; but you are staying in a great location on one of the main canals; 2 mins from the subway; and steps from Rembrantsplein. I got four different answers from four different staff about why wireless internet wouldn't work in the hotel until the concierge told me to use the network in the hotel next door. 230908,englander1966,11/18/2006,awful Never book this hotel. It is the absolute pits and then some. 230908,MPOV,11/14/2006,A lilltle tierd Just returned from this staying at this hotel 9 - 12 Nov 06. After reading the reviews i was a little worried. The staff were friendly; the hotel could do with a bit of a makeover. However;the rooms were clean the lobby toilets were the best i came across in Amsterdam. Hotel is in an ideal location for exploring the city. The price we paid seemed to be average for a three star; I certainly would not stay in less than a 3* there. They do a great breakfast at the Irish bar just behind the hotel in the square. 230908,Apple,11/09/2006,Great location; just a bit too small Having stayed in Best Western hotels before; we thought this would be the best option in a city that none of our party of four had visited before.And while it was alright; it wasn't exactly the greatest hotel. The location was fab; right on the edge of the Amstel and in the centre of the city - with all the places of interest within walking distance.But the rooms were the pokiest we had ever seen and the bathrooms just a joke. Of the two rooms we booked one had a bathroom not much bigger than an airline wc. The toilet actually faced a wall; and took a great deal of manouvering; along with knocked ankles and squashed knees - very similar to going to the toilet in a cupboard.The carpet in one room was very dirty and stained; and our friends using the other room had to bang the door open with their shoulder when the door stuck. The keycards never seemed to open the door the first time round; and had to be continuously swiped for the green light to come on.Downstairs there seemed to be an awful lot of wasted room; with a beautiful wooden reception area just wasted; in favour of a stark lit; white and red desk at the back of the hallway.Reasonable priced and if you're planning to stay out a lot (which you do in such a great city) it's a great place to stop. If you're after something a bit more plush; look elsewhere. 230908,Dramateacher,10/31/2006,Not as bad as other reviewers made out Having read the other reviews on this website; I felt wary about being booked into the Eden hotel. I was expecting a filthy; noisy place with rude and arrogant staff. It may be the fact that my stay in Amsterdam was a competition win; and therefore I did not pay a penny for it; but I really did not find the Eden hotel that bad.Admittedly; we had to wait several times to be served at the check in desk as there were only ever 2 staff on; but they were friendly and always apologised for the delays. The concierge was also very helpful.The location of the hotel is fantastic - just around the corner from Rembrandtsplein; and a short walk to everywhere else. If walking is not your thing; the bus and tram stops are abundant and everything is easily accessible.Noise at the hotel was simply not an issue - this was probably because our room was on the inside of the building rather than overlooking the street. This meant our view from the window was of a brick wall - but I didn't go to Amsterdam to stare out of my window!The room could have been bigger; and the bathroom was just tiny! It meant a serious case of manoevuring around the toilet to get into the shower; but it was clean. The windows in the room would not open; which I found very odd; but the air conditioning unit worked so I don't suppose it mattered much. I had to request the tea and coffee making facilities; and the concierge brought me a tray with a kettle and plastic cups on; and they were a little stingy with the amount of coffee tea provided. However they did produce more on request.Breakfast was plentiful - a large variety of breads; cheeses; meats; eggs; bacon; jams; cereals; fruit and yoghurt; as well as fruit juices; tea and coffee. The bar area; 'Garden of Eden' was also quite nice; overlooking the river; and the barman friendly.Overall; the hotel is in a good location; but is of average standard. If you are looking for somewhere more luxurious to relax in then Eden is not for you; but if it is simply somewhere to sleep and eat breakfast then go ahead as the location is brilliant. 230908,Bilgen,10/30/2006,Reasonable choice We have stayed in Best Western Eden Hotel for 4 days. My husband and I generally would like to stay in 3 stars hotels in city center. I can honestly say that this hotel was the best in this category among the ones that we have ever stayed . It in near the Amstel river. A room by the river side is possible if you are willing to pay an extra 20鈧? But I do not think that it is necessary because you will be full of river views during your vsit in Amsterdam. Our room was quite large with a table and another single bed. Do not expect a very new room with new furnitures but having a large room is satisfactory enough for me after dark and narrow room in Barcelona.The most beautiful thing was the breakfast. There is an amazing breakfast that you can enjoy. Plus the staff of the hotel are very friendly.I can recommend this hotel with contentment. 230908,OKAussie,10/28/2006,Book with caution On arrival; the reception staff hampered our check in at every turn. They queried our pre-payment claiming it was merely a deposit. Fortunately I had full documention which again they tried to query with other staff members. Snappy argumentative would be an accurate description of a couple of reception staff. Avoid them like the plague. Future contacts were carefully chosen for advise were much better. The room was average but cleanish; quiet adequate but small. Fortunately we only spent one night here as any more could be challenging as far as space goes. If you are alone it would be adequate. Its well located; tv worked; porter was very helpful our check-out lady was a dream by comparison to the initial experience. If you are able; try somewhere else - the staff are a little scarey when you're looking for comfort. 230908,SuperStu,10/25/2006,Good price and location but be very cautious.... Great location 5*! Looks OK from front door to reception but.... check-in and step through the swipe card door entry (required to operate lift also) and you step into a 1* establishment that smells and has threadbare carpets. The standard room we had booked was not ready by 4pm (should have been available from 3pm) and an alternative was offered. Room 307 (and I suspect others) was awful - 1* is generous. Our bathroom smelled of stale urine. We complained and were offered a superior room at no extra charge. Better - now 2* (it had a great view over the Amstel). BUT REMEMBER location is very good and price was fair if booked in adsvance - just don't expect 3* 230908,KACB,10/23/2006,I wanted to stand at the door of the hotel and warn people... I stayed here this past Friday and Saturday night as part of a girl's weekend; and I can honestly say in all my years of travelling; this hotel is the absolute worst.1. The room was (as already noted) was like staying in the Sahara and although a fan was supplied we woke up every morning completely dehydrated and exhausted. Our windows opened into the courtyard and could not be kept open throughout the night because of noise.2. The room was absolutely filthy. The sheets smelled of bleach; however covering the sheets were the dirtiest; most repulsive blankets I have ever seen. Despite removing them from the bed and sleeping only with the sheet (you didn't need blankets as the room was hot) I woke up both mornings covered in mysterious itchy bites. Bed bugs perhaps? 3. The customer service was curt; and unhelpful. When we asked for a different room (thinking the situation could improve?!) we were told there was no point.4. The hotel is amoung the nosiest I have ever encountered. The walls are paper thin and between the pulsating music coming through from the nearby dance clubs and people entering the hotel at all hours you really cannot get a decent night's sleep.If this entry makes one less person book at the hotel I will feel vindicated. Charging 140 Euros a night is nothing short of a sin. 230908,neme06,10/13/2006,Great location; very average hotel We stayed here for four nights and while the location; staff and breakfast were (mostly) fantastic; I think we'd look elsewhere next time if we were staying more than one night.Our room was large (by European standards) but incredibly hot. No air-con; just two stand-fans that we had to have on constantly. It really was like a sauna and it would be absolutely unbearable in summer.While we heard nothing from the street; we heard everything from inside the hotel because the walls are so thin and the doors don't close properly so all night and day you hear the constant banging of people trying to shut their doors or thundering down the stairs because the lift takes forever.Oh; and the lighting! I don't know if they were trying to save electricity or something; but our room was so dark. The light bulbs were obviously the lowest wattage; which made it really annoying if you wanted to read.The only way to get some natural light was to open the curtains which revealed the corridor to everyone else's room; so they could all watch you as well. Nice. 230908,TravellingTiger,10/05/2006,Good 3 star experience The Best Western Eden hotel on Amstel; is in my opinion a good hotel. The receptionist was polite; efficient and helpful. The same can be said of the concierge. Our double room was comfortable; clean and equipped with modern furnishings. It鈥檚 true that the rooms are not the largest; but this is Amsterdam; not The USA; and let鈥檚 face it; you don鈥檛 go to Amsterdam to stay in your hotel room!The Eden is in a good quiet location and an easy walk to Spui; Dam etc. If you take a tram from Centraal station; there鈥檚 a tram stop in Rembrandtplein. This is a short walk; but if you have more than 1 suitcase; it could present a minor challenge. We only had the one case on wheels so it was not a problem at all.At 150 Euro a night; you do pay a slight premium because of the location; but I think it was worth it. Take a peek in The Monopole as you pass; and you鈥檒l see why The Eden charges more!Both myself and my wife enjoyed our stay here; and would have no hesitation in making further bookings. 230908,trayloua,09/25/2006,Would not go back I stayed in this hotel with my partner for his birthday back in March 2006. The hotel upon check in demanded that we pay for our stay up front and that we give a security deposit also!! This I found highly unusual as I worked for Best Western here in Dublin and have never requested a security deposit from anyone and have never asked for payment up front off of guests who originally booked by credit card! I was very insulted by this in all honesty. I queried the receptionist on this (who was very very rude) and was passed from Bill to Jack until finally told I had no choice but to pay everything deposit and all up front. Eventually when we got to our room it was damp musty and had no extras to speak of (no trouser press; kettle etc etc) we proceeded out to have a look around and did find a lovely square (Rembrandt) just beside the hotel (right as you walk out and right at the souvenir shop) here we found a lovely Irish bar (The gate) and some lovely cafes and restaurants. After a long flight and night I wanted a good night鈥檚 sleep but I didn鈥檛 get this as we were right beside the road and all I heard all night were cars music and noise in general. I requested a room change but was told the only room left was the one above ours which I knew would not have been much quieter. The bar closed at 1:30am which is very early for a residents bar. The hotel location is lovely being right on the canal but it is far away from the main train station and square. Would I recommend this hotel to a friend; not if I want to keep them that way!!!!! 230908,Motspur,09/22/2006,Don't book this hotel if you want a twin room Our Twin Room 230908,aleedstraveller,09/19/2006,Good location; but disappointing! My wife and I recently stayed at the Best Western Eden Hotel for 5 nights. On arrival (late in the evening) we checked and found our tiny room. The next day we asked to be moved to a non-smoking room - which happened after a night later. The room was on the third level but we were kept up with noise from the street below and low base from a local bar - don't stay in 308. After moving we were in a larger room. However this room had no natural light - it had a window - onto an internal courtyard; but the curtains didn't work properly either.The hotel did have a restaurant and bar on the ground floor. It no longer has a restaurant and all you can get (apparently) is pizza.We stayed and whilst it was not the worst; for the money it seemed below par and not brilliantly run. 230908,Hoschi,09/09/2006,Never again!!!! We; 3 friends of mine and i stay in the Eden for 3 Nights. We payed 鈧?140.00 per night: Dirty rooms; bad furniture; lights did not work; bathrooms had all time a bad smell. As we go to the reception to ask for a room change the women only say you can be happy that you have a room in Amsterdam; and we not like to move you in another rooms; that will be too much word for the maids! I am myself a worker in a Hotel but i were really shoked about the way they treat us and the other clients. As well i try to use the internet terminal of the hotel to buy a trin ticket for the deutsche bahn. i got a Internetpass by around Euro 10.00 as i acess to the internet; the deutshce bahn (train company) was blocked. A other worker of the Hotel say only this is not our problem as i ask to get my money back; bec. i can麓t use the internet for what i need; i got the answer you can surf in the internet; this is what you pay for!!!!!! We will never book again this Hotel 230908,chrisjon2003,08/21/2006,Disappointment - Do not expect Best Western Quality Best Western Eden; Sorry about the mess. We were on our way out. 230908,nataliaNJ,08/19/2006,All bad reviews are true We had one week planning before coming to Amsterdam in the beginning of June. All hotels and apartments were booked and this place was the only option which was in the city center and decently priced; although still in the $100-200 range. We went with very low expectations and every single one of them was met. We laughed at the stained; cigarrete burnt carpet in our room. The whole in the wall where the telephone line outlet supposed to be mounted was histerical. The receptionist's comment What do you want; we are a 3-star hotel was very cute. We could hear all the party people coming back from the Rembrant's Plein at night. The location is great; but don't stay if you have other options. 230908,derekfap,08/08/2006,Not a nice place at all. Not your normal Best Western I've read reviews before of people complaining about no air conditioning; and I thought; what's the big deal? It's Europe; it's not that bad. Well; let me tell you; it IS a BIG deal! If you are going here during the warm season; do yourself a big favor; and DON'T stay here. It is at least 10 degrees warmer in your room than outside. The fan they gave us didn't work. The room had window view of a block wall 5 ft away. We also had tons of flies in our room; and a few bugs in the bed. We didn't think they were bed bugs; but I'm not sure. If you want a nice hotel; try the Barbizon Palace. I stayed there last year and it is about 1000 times better than this hell hole. I will definitely not ever stay here again.One thing in their defense; is that the staff knew their hotel is really bad; and kept telling me that they're sorry; and that they will be completely remodeling everything this coming year. 230908,PerfectPinkPrincess,08/07/2006,Great Hotel - No Complaints We stayed here during the weekend of Gay Pride and the Amsterdam Football Tournament and had a great time. Given the number of guests on such a busy weekend the hotel could be forgiven for not being up to its usual standard. However; the hotel was clean and the reception staff were so polite and helpful. We arrived after a very early flight and left our bags in the luggage room until check in time at 3pm. The room (441) was ideal - spacious; clean; no noise whatsoever (in fact no room either side of us!!) - no complaints at all. After reading many grumbling reviews on here I was nervous about staying here to say the least but wouldn't hesitate to stay again. We have stayed in hotels all over the world and have seen the best and the worse - this rates up there with the best. The location is brilliant - 2 mins walk to Rembrantplein where there are bars/restuarants galore and the tram stop.to The Dam/Central Station etc. The canal runs outside too so very pretty - especially in the summertime. There is a boat trip available just to the left of the hotel for only 7 euros for an hour.My only grumble is that there was no tea/coffee making facilities but apparently they were available upon request. All in all a fab hotel in a perfect location. 230908,TAFFTAYLOR,08/07/2006,Great location; clean August 3/4 2006United football fanJust returned from watching the amsterdam football tournement.Booked the hotel over the net before we had read the reviews(some good some bad)1st the hotel is in a great location. very close to rembrandt square but not to close to get all the noise. Hotel is very close to tram service metro service whch get you to all the relevant sites Rooms are fairly big are very cleanBathroom very cleanHotel satff from reception/concierge very helpful polite 230908,ATripAdvisorMember,07/04/2006,A disappointment for the brand. I booked over the internet relying on the brand name of Best Western. I thought they would provide basic but good value accommodation.. I was sady disappointed. A small; shabby; cramped; dark room; without air-conditioning and not suitable for two guests. The wardrobe fell apart and the bathroom had no extractor fan so became extremely unpleasant to enter. 230908,rustermans,06/29/2006,Rembrandtplein district hotel June 2006. I had an attractive modern room fronting on the canal. Unfortunately the air conditioing was not hooked up; and when the windows were opened; it was noisy and let in a lot of flies. Service was erratic --- often frustratingly slow at the reception desk; but a very good daytime concierge. 230908,MadgeM,06/23/2006,Great Location; clean hotel This being my second visit to the Eden Hotel; I have no complaints. Its not the ritz; but its clean; tidy and quite confortable. For the price; its brilliant. And the location is just perfect; your in walking distance to the main attractions. In terms of the hotel room; it was an average size; with air conditioning; the bathroom was big enough; everything was very clean and sure thats all you want.The only think I would have fault with; is the restaurnat; you'd be better off getting a meal up town instead of paying for their set menu; the starter is fab; the main course is poor and mean and the desert is only okay. Other that that; its great for the price. 230908,ATripAdvisorMember,06/21/2006,Saved my life! My husband and I recently traveled to Amsterdam with our 2 adult children and booked a quad room via the internet at Hotel De Lantaerne. When we got to our room it was truly uninhabitable (nothing remotely resembling the on-line pics). We demanded our money back; as well as two other couples who had arrived at the same time. Using the internet in the lobby we all searched for new accomodations. My husband spoke with a rep at the Best Western Eden and she was extremely helpful in finding a room for us.Upon arriving; we were told the only space available for 4 people together was in their apartments next door but we would be charged the same rate as the rooms in the hotel. The apartment was extremely spacious with a good sized living room; full kitchen; dining area and bedroom. Everything was spotless and the location of the hotel cannot be beat. The weather was quite warm and they furnished us with a window fan. If you are traveling as a family; you can't beat it...there is so much space!I honestly don't think we could have found a better location; nicer accomodations or more helpful staff. The concierge was friendly and very helpful; as well as the desk people. The breakfast was overpriced; but with our own kitchen; we could prepare our own and enjoy the beautiful view as we ate.Awesome place to enjoy an awesome city! 230908,Oreocookie,06/12/2006,Fine; but just don't get an overflow room After a night in a truly awful hotel we saught refuge at Hotel Eden. We had walked past it and had stayed at Best Western's before. They were almost sold out; but did have a room (room #117) that they offered us for $200 a night in US dollars. We assumed it would be one of their standard rooms. We got to the room and it turned out that it was an overflow room (this was later confirmed by hotel staff). It was very tired and the window overlooked a brick wall. The bathroom was better than our last hotel; but our toliet smelled like sewer and that was truly disgusting. We had to brush our teeth outside the bathroom because of the smell. We had to hold our breath while using the toliet. We didn't tell the staff about it until checking out..which was dumb because they might have been able to rectify the problem. The size of the room was fine and it was clean (most important to me). It was just tired and looked like it hadn't been updated in 10 years. The wing we were in (rooms in the 100's) were the overflow rooms so I guess that was to be expected. However we felt like we should have been told that when checking in. Breakfast was not included; and we felt like we should be getting more for $200 a night.The location was fantastic however. Right around the corner from Remblantsplein; and a very easy walk to everything else in the city. The canal that the hotel sits on is very pretty and if we had a room overlooking the canal vs. a brick wall we probably would have felt much different about the room and not minded that it was tired. The staff was nice; and we asked the conceirge for advice on what canal tour to do. The location of all the Remblantspelin restaurants 1 minute away was nice. I would stay here again if I was assured that I wasn't going to have an overflow room in the overflow wing. 230908,ATripAdvisorMember,06/11/2006,Average Good size room; fairly clean and right in the center of the city and walking distance to all museums; red light; etc. Great Location. 230908,frankrub,05/29/2006,Fine hotel - well located We had read terrible reviews about this hotel but; upon arriving; we were pleasantly surprised. We did not experience a noise problem. The rooms were small and were not updated but were clean. The bathrooms were large; clean with unusually hot water (be careful !!). The hotel was well located. The staff was accommodating and informative. We would stay there again. 230908,BlondePond,05/26/2006,Great location shame about the rest! Arrived to a room with a very small window; impossible to read a book even WITH THE LIGHTS ON! Asked for a change; which was given readily; helpful staff at Reception. New room was through a rabbit warren of corridors; looking out onto some side street; but looked ok; went out for the evening. Returned at 1.00am to a VERY NOISY queue of clubbers queueing in the street under my bedroom window. Boom boom garage/techno music coming through walls. Asked for another change of room which was given after quite a long wait; onto the canal at the front (supposed to be superior rooms - yeah; right! NOT.) All bedrooms VERY basic; but clean. Bathrooms clean but tiny.Would NOT stay there again due to noise/disturbance problems; but the location was very handy for the flower market; Rembrandt museum; opera house.; etc. Didn't know it was in the gay district; before we stayed; but wouldn't have any complaints about that anyway. 230908,Savvytourist,03/25/2006,A 2* minus hotel; very basic I've been in Eden Hotel-Amsterdam twice recently. It's a 2* minus hotel with no doubts.Trip from Airport to Eden Hotel: Go to Tourist Information desk in the airport. They will sell you a return ticket for the shuttle bus for about 20 Euro. (The taxi would cost you about 70 Euro). Talk to the girl to the desk. The guy is not so amiable. (he did not tell me that at the return trip the shuttle bus does not leave from Eden hotel but instead 300 m away from Schiller hotel). Disadvantage of shuttle bus: the driver waits to fill the minibus up to 30'; you might have the chance to drop you the last one and the trip takes almost one hour after leaving the airport if the minibus is full. Advantage: price and you get a tour of the city that would not be possible by taxi.Arriving at the hotel: location is great; the view splendid over the canal in left. In right a new building spoils the view. The front desk did not want to help me to confirm the minibus for next morning. Told me is not their job ?! Very strange and frustrating. I asked a room with view over the canal and charged me 20 Euro extra over what already paid. The hotel is actually composed by several buildings built over centuries. With different styles. Probably the front building is a historic one. Access the higher floors by elevator only with the room's card ?! If you have a large family you can not leave anybody behind; they would not reach the room anymore. The room: 3rd floor with street view had very refurbished with old furniture (like from flea market) from 7 different styles. Colors: everywhere brown. Carpet looked worn completely. On the wall above the bed a big glass 2x1.5 m painted with some tulips?! Looked very dangerous; (would fall in the bed and cut you bad) for sure; no place to sleep with naughty kids or a young couple鈥?Bathroom looked old; faucets worn and old.Room very noisy in general; very bad insulated to the high traffic on the front cobblestone street. Also noise from the hallway present in the room. Could also hear what the neighbors from the next room where talking. At night; perfectly audible the people talking in the street. Second time I asked an inner room. Very small and a tiny window. Quiet; though. Restaurant and bar correct. The menu list very short but the salmon and the steak were good. Staff friendly. The breakfast room another story. You have to walk in another building through inner hallways with cardboard walls. The furniture completely worn out; and the sofa; oh God; do not touch. They are so dirty like they worked a railway station for 20 years. Breakfast was included but if you have to pay for it does not worth the money. Very basic. One type of coffee; one of milk; 2 of cheese and ham; one of sausages. In the fake ceiling; through big holes from the work could see cables and pipes. Also behind the fake walls could hear drilling machines working and so on. Disappointing. Back; in the lobby (reasonably refurbished) a computer with the internet access. Working.Conclusion: is for you if you are a student or on a very tight budget. Otherwise avoid. I would not go there ever again. Sorry! 230908,charliexx,03/23/2006,Good location; basic hotel The location was great; the hotel was basic but as always; you get what you pay for. Breakfast was expensive but there are good cafees in the area.I wouldnt mind staying there again if I got a good rate 230908,MandyPlymouthEngland,03/11/2006,Don't be put off by other reviews Although our room was VERY basic but it was clean - we were more than happy with the reception; bar and staff who were extremely friendly and helpful; making us feel very welcome. The breakfast was very good - unlimited buffet style plenty of choice continental style with cold meats and cheeses also scrambled eggs bacon or sausages. Great location - the square behind the hotel had a great choice of bars and resturants - the Australian bar had a great menu and happy hour for cocktails. Enjoy your stay - we would be happy to return there - just don't expect too much from your room. 230908,Gemzy1011,02/27/2006,Worst Western Eden Hotel !!! Me and my fiance spent 3 nights at this dreadful hotel in Feb 2006; it was our first visit to Amsterdam and meant to be a break with a difference away from the children..... A DIFFERENCE IS WHAT WE GOT!!!!Amsterdam itself was lovely; a great experience if you've never been and i'd highly recommend it; as for the hotel.. where do i start?? The first room we were allocated had a view of a brick wall and was so dark with the lights off my fiance ALMOST looked like Brad Pitt; it was damp and the smell was horendous. On my request my fiance went back to reception to request a different room which i later found out cost us an additional 30euros PER NIGHT... if this was an upgrade god help the other rooms. We did have a canal view with windows but you had to be on your knees to see out of them. The bathroom was probably about the best thing in the room; the bed was ok but the sheets covers looked horrible... also if you like your sleep don't expect to get much; we heard ALL of our neighbours antics from bedroom to toilet the walls were that thin!!!!We are not a couple to complain but this hotel definatley does not score in our books!!DEFINATLEY NOT A 3* HOTEL THIS WAS THE PITTS!!! 230908,wareto,02/27/2006,better than expected On the day of leaving for this hotel I read some horrendous reviews on this site and found previous visitors recommending not to stay there! This caused our party to expect the worst when arriving late in the evening. However; the staff on arrival were helpful and pleasant. The rooms average; but were clean with the bedlinen white and crisp. It was cleaned every day to the expected standard. Our room was at the rear of the hotel which we later found looks down onto the doorway of a night club; which opens late in the evening; however the double glazing keeps out most of the noise. Make sure you close the windows properly as when we didnt; it came open at about 3am and the room was shaking!!! Never saw any mice in the restaurant and the breakfast was great. Excellent location and the hotel helped to make our stay so enjoyable. 230908,hob54,02/25/2006,good location Just come back from 3days in Amsterdam would recommend the Eden Hotel.Excellent location; staff very friendly and helpful rooms clean and warm breakfast adequate.We pre booked a taxi in the morning for our teatime departure it arrived bang on time 10 euros to the station. 230908,bobmac,02/13/2006,EXcellent Hotel This was my first visit to AMS;but not to Europe;so am aware of ratings.This hotel was clean;the staff was more than helpful.The location can not be beat.The hallways looked a bit well used but our room which overlooked the canal was up todate and a good size for a 3star European hotel.I hope when they open up their new place around the corner ;they keep this as the view is fantastic;we booked this several months in advance and had a good rate from BW and we had to pay 20euro extra for the view but for us its worth it. We did not eat at the restaurant but the staff suggested nearby restaurants which were excellent.The bar staff very kindly opened our self bought wine bottles which we consumed in our room and in fact told us where to buy them and beer which the beer; at least they sold in vending machines but suggested we but it elsewhere for less.All in all a great hotel 230908,wesley66,01/30/2006,Great value for money I stayed here 2 years ago and whilst I knew that the rooms can be shabby; due to the location and an excellent deal at $70 per night (inl breakfast) I thought it was worth the money. We seem to have lucked out though and got a far superior room to the one we had before (or they've just decorated!)and the staff couldn't have been more friendly and helpful.If you want an average 3* which is definitely a hotel and not a hostel; I would recommend and stay here again. 230908,junebugtraveler,01/22/2006,skip this place This was my 2nd stay at this hotel. I also stayed here Dec. 2003. In two years this place fell apart. They are building a new hotel that will face the square. They had banners that said it was to be completed in 2005 but it was far from being done. Our room for 3 people was worn out with bleach stains and holes in the carpeting. It was so dirty that we couldn't take off our shoes. The construction pounding went on all day. The walls are paper thin and we heard all the activities of the young couple next door. Didn't get much sleep that night! The breakfast went down hill too. We paid $125 usd so the price was good for Amsterdam but I wouldn't stay there again. I like the location. There are a few other hotels in the same square I will try next visit. Loved Amsterdam! 230908,katecolorado,01/04/2006,Basic Accomodation; Great Location I paid $75 a night; and could not have been happier with the location or the staff of the Best Western Eden; Amsterdam. This hotel is in walking distance to the Van Gogh Museum; the Rijksmuseum; the Anne Frank House; the train station (with light luggage). The staff was lovely and never hesitated to help with directions or general questions. After reading the many reviews about this hotel (complaints about the noise; the shabby carpet; the club next door); I was truly afraid of what I might find after booking the hotel. However; it was simply a basic room in need of a makeover; perfect and reasonably priced for the traveler who doesn't plan on staying in a hotel room all day. Sheets; towels; and bathroom were all clean. 230908,ATripAdvisorMember,01/02/2006,Not so mice!!! My partner;sister and myself arrived at the BEST WESTERN Amsterdam on the 16th dec; first impressions we thought it looked well maintained as we arrived into the lobby; found the receptionists friendly. But as we got out of the lift to find our room; we noticed it seemed quite shabby in the corrider on route to the rooms.Our room was very basic and in need of decoration ripped carpet; wallpaper e.t.c.We were disgusted with the restaurant; we were enjoying our meals tilL we seen a couple of mice running out of the kitchen; my partner complained and was told this was normal and all the hotels were the same in Amsterdam; we were told as soon as food falls on the floor the mice were there and there was nothing they could do about it.In there favour we did not pay for our meals that evening; as we could not eat them!I would not stay here again as i don't like sharing with rodents! 230908,ATripAdvisorMember,12/27/2005,Great service My husband and I stayed at the Eden Hotel in late November. We arrived early and went to the hotel at 7 am. Although check-in time was not until that afternoon; because the hotel was not full; they allowed us to check in immediately. After a long night of traveling; it was wonderful to be able to rest and refresh (and drop off our luggage). The location is excellent - walking distance to everything. This was our 2nd stay at the Eden - it is a clean; standard hotel but the location is great and price is reasonable. 230908,Kirkm,11/10/2005,Worst Best Western? Initial impressions of this hotel from the canal or foyer are quite good. However we had a generally bad experience overall. The rooms are pretty shabby. Check-in did not register our extra night so on our last day they emptied our rooms. My colleage's stuff was saved i ntheir safe as he had his passport in there. Mine was all destroyed as far as I know! The person at the front desk was rude and did not even appologise. Thanksfully the manager did! But on all calling their staff involved their answer was just your room was empty.Needless to say I do not recommend this hotel to anyone except lawyers or detectives who may wish to test some of their skills - or people who teach front-desk staff how to behave properly. 230908,ATripAdvisorMember,11/09/2005,Poor Eden This is one of the worst 3star hotels I have ever stayed in. Wallpaper falling off ; no tea and coffee unless specifically asked for; and then not refreshed the following day. Toilets and bathrooms so small that if you are on the loo you can't shut door. Towells so thin you could almost see through. The ceiling outside my friends room falling down. When we complained had to pay 20E to upgrade to a room that was little better. At least it was clean. Never up to 3star standard. Although charged at 3 star rate. Will not return. 230908,Missfitz,10/29/2005,Great location but a very basic three star! The Eden is located in a lovely part of Amsterdam and the staff are friendly. However it was one of the most basic three stars I have stayed in. Small room (with tiny bathroom) overlooked a brick wall. The beds weren't made properly and the corridors really stank of smoke (there is one non-smoking floor). Also; as previous reviewer mentioned; the sound proofing is very poor - I could here the man next door coughing all night and the squeals of the girls down the corridors coming in late from clubbing. Not a place to get a good nights sleep! 230908,helene2,10/25/2005,No complaints Spent two nights here last weekend. We knew nothing about the hotel previously to arriving as we were bumped from another hotel owned by the same chain. We found the hotel totally adequate for our needs. It is in a very convenient location (2 mins walk from Rembrandtsplein); the communal areas (reception etc) are smart; our room was quite big and was clean. The main downside is the noise - internal sound proofing appeared non-existent so you may know more than you wish to about what your neighbours are up to.Also street noise during the night.However for the price we would definitely consider staying here again. 230908,xpis3,09/07/2005,Great location I just spent a week at the hotel. I was attending two conferences; and the hotel was one of the conferences' choices; thus I paid less than the usual price. The room (a single room) was at the back of the hotel; it is very small; with a small window that opens to the wall of a corridor (from this corridor one can see what is going on in the room unless the curtain is drawn); so there is hardly any air in it. It was warm in Amsterdam and I needed a fan; lucky for me there was a fan in the room; probably left there by the previous occupant. The room was clean; and so was the sheets and the towels. Breakfast was not included; and as the price of it is outrageous; I did not eat breakfast at the hotel. I think that at the regular price of this hotel one can get a better one. I found the reception staff not friendly at all; uncooperative and unhelpful. The hotel has one advantage; its location on the Amstel river; opposite the Town Hall and the Opera; near Rembrandt Plein and in walking distance for most of the sites. 230908,HansStaden,08/26/2005,Conventient Hotel I had a very spacious room (although with no view at all); and although another part is currently being added to the hotel I had no problems regarding noise of the ongoing construction. The room was clean; well appointed; the breakfast buffet was copious and of good quality. The lobby is nothing to write home about; internet access absurdly overpriced; and very innocent web-sites (like the timetables of the Belgian and German Railways) are banned! Very friendly staff. Great location for everything remotely interesting in Amsterdam; and; if you don't pay the rack rate; good value. 230908,ATripAdvisorMember,08/22/2005,a far cry from what i was led to expect first of all; the tiny two windows of the room overlooked the roof of the next building and offered us quite a look into its tennants' rooms (those living on lower floors).the radiator was adapted to summer time and thus didn't work to its full capacity.we requested to be given an additional heater (we came on a very rainy and cold day which is not unusual at all for the climate in holland) and the heater was brought to our room two days after we requested it and only after a few calls to the reception desk.breakfast was very poor and dull; the same kind of foods greeted us almost every morning; there was no kind of vegetables at all.one evening we returned to the room and were amazed to see that all wastebins hadn't been emptied. when we called reception and let them know; we were told that the maid probably forgot to empty the bins. unbelievable !we also noticed that some of the sheets had yellowish stains on them.there was no sugar or coffee available in the room.on top of everything; upon leaving the hotel' we asked the concierge to order us a taxi that will take us to the airport. he promptly did so while stating that taxi fare ranges from 35 to 40 euro and strongly suggested we should not pay a cent more.when we got to the airport; the taxi driver said that we owed him 51.90 euros and came up with a strange explanation about different taxi companies each charging its own fare.we were left with a strong feeling of being cheated both by the concierge and the taxi driver who most probably struck a deal between themselves to make a profit from us foreigners.and i haven't mentioned the noise that could be heard from the music that was being played almost all night long in the pubs that surround the hotel.and to think that we paid 1000 euros for spending 7 nights at this hotel is truly enraging.we didn't get our money's worth. simply outrageous.all this being said; i strongly recommend you stay away from this hotel. 230908,CRose8,07/30/2005,Beware of Building works The hotel is undergoing substanial building works and its noisy from 7am in the morning. There is also works going on outside in the street that will be present for a while. Our room was small and tired; it also has a few minor irritating faults. No Tea/Coffee making (unless specifically requested and then you had to balance it on a foldup chair). A shortage of plugs; to name a few.The public area's were pleaseant and the Breakfast was good value.The Hotel is well posistioned; with good transport connections. However; I would tend NOT to use this hotel until ALL the building works are complete and the rooms have been brought up to a better standard. 230908,ATripAdvisorMember,07/27/2005,***Enjoy the Eden...!!!*** Me and my friend (21 21) just returned fom the eden last week and we thoroughly enjoyed ourselves. Althought the room was not 'great' it was what we paid for. We were in room 111. The view was not great...we looked onto another building directly with about 1 meters gap between the 2!!! but the bed; bathroom (hairdryer; tissues!!) etc was just what we wanted. Loved the free safe in the room; great for peace of mind when out and about in the dam. Noise levels as mentioned in other reports was annoying. On are last morning after a heavy night out noise noise noise was all we could hear but it is a busy hotel so fair enough. Check in time was a killer!!! 3 in the afternoon!! We'd been up since 6 so when we was told by the reception staff our room was not ready we were not impressed!!! This was soon sorted and we were given our room. Just around the corner is the rembrant plein. A really nice area with lots or bars; restauants and a tram stop right there 2 get to central station or dam square. 'Smokeys' coffee shop is great for a smoke; we met lots of Australians Amercians in there who were a great laugh. We did find tho that drinks in Amsterdam were very expensive...on our first nite we decided to get a double Vodka redbull each...came to 20 euros for the 2!!!! soon went onto bottles like Smirnoff ice which wud vary between 4-6 euros each. Party Crew Cafe also in the square is a great laugh if u want a dance etc. On the Thursday we went to a club called Escape in the square...although absoulty gorgous inside; the music was all foreign dance so not my scene. A great Irish bar in rembrant plein also (cant remember the name) but they did a gorgeous English Brekky (10.50 euros). Overall i found Amsterdam a great place and the Eden is a great place 2 stay and would receommend...enjoy the dam :-)x 230908,xedonis,07/27/2005,Recommended if you're on a budget Lobby 230908,davidpf,07/20/2005,Nice Hotel Average accomodations We stayed at this hotel for one night. We were pleasantly surprised at how clean and nice it was. Breakfast was above average and location was excellent. We had no issues or problems at all. 230908,GypsyCleo,07/17/2005,Average Best Western Eden Hotel I would recommend this hotel for travellers who won't be staying the room for long periods of time. It is centrally located on the Amstel canal and restaurants. The rooms are well-sized for Europe; but paperthin walls. The occupants next door could be heard well into the night. If the lift is broken; like it was on the night we stayed; it can be difficult to locate the other two on the floor. 230908,jmffl,06/15/2005,Very basic hotel for good price. My husband and I stayed at this hotel at the end of May. They were apparently having unseasonably warm weather in Amsterdam the two days that we were in town; and it was unfortunate that the window in our hotel room only opened a couple of inches. The room location was on the side of the building and faced other buildings with balconies; and at night; and into the early morning; people would sit on the balconies and talk rather loudly. As if the heat didn't make it difficult to sleep; the constant voices was very distracting. (Try to request a room in the front of the hotel; if possible.) However; this hotel is in a very convenient location. A very short walk to the Rembrandtplein tram stop and within walking distance of many restaurants and bars. The room is very basic; but if you're not too picky; the price is right. We didn't spend much time in the room anyway so it wasn't that big a deal. The bathroom was clean and modern. The staff was fairly helpful. Overall; not a terrible experience; and if it weren't so hot; which isn't normal anyway; it would probably have been very enjoyable.If you plan to get a museum pass when you arrive; there is a place in the Central Station that sells them. I recommend buying it there rather than the tourist office across from Central Station. Much shorter line and less chaotic. Also; to get to this hotel; take tram 4 or 9 from Central Station. It will drop you at Rembrandtplein and then you just need to duck through the alley (towards the canal) in front of the tram stop to get to the hotel. Once facing the canal; go right. The hotel is just a few buildings down. 230908,fivedog,05/17/2005,Prison cell at Eden Hotel Three women friends and I stayed at the Best Western Eden Hotel for three days at the end of April 2005. Our rooms had all the charm of a prison cell. The carpet was stained; the bathroom tile grout was dirty and the formica table top was chipped. The complex system of elevators and labyrinth of hallways was very confusing. The only good thing I can say is that the bed was okay. We were there during the Queen's Day celebration; and the music was so loud that we did not sleep at all that night. Even my friend with the major earplugs couldn't sleep. It sounded like we had loud speakers in our rooms. The best thing I can say about this hotel was that it was inexpensive compared to other Amsterdam hotels. At 110 euros per night; it was still a bad deal. And the pictures looked great on line! I would not ever stay here again; and am writing Best Western to complain. 230908,moggy669,05/07/2005,lovely; just what you need if you are looking to stay somewhere pleasant but not too posh then this place is in a great location and not badly priced. we asked for a room with a view over the canal and it had great large windows for us to look out of.brekkie was nice and the bar at the front of the hotel was a nice atmosphere. For most people going to amsterdam; this place would be entirely suitable and in a great location. (quiet; just off rembrantsplain) if your looking for a plush pad; then go somewhere else. 230908,TravelLady30,04/22/2005,Pretty Darn Good! My boyfriend and I stayed in Amsterdam for 3 days. The location is great...outdoor bars; nightclubs; and of course coffee shops are just around the corner. The hotel is situated right in front of cool canal; and a beautiful bridge. The hotel staff was VERY friendly. Our room was clean; the bathroom big; (watch out; the water in Holland heats up really fast!! You'll burn your face off if your're not careful!!!). It was very noisy outside; and a train station was nearby; but the windows were pretty thick...so we were not bothered at all. You get what you pay for...if you're on a budget; but can afford to stay in something better than a hostel...this is a GREAT deal. Overall; I would give this hotel an A-. Have fun in Amsterdam!! :) 230908,kmmccorm,04/19/2005,This place is great! Let me first say that we got our room at the Best Western Eden for 60 euros a night. When it comes to hotels; obviously the price will color your opinion. If this was 200 euros a night for the same hotel; I wouldn't be raving about it. But the Web Special on (---) gave us 60/night.This is a great place. The lobby is nice and the staff is very welcoming; which is a pleasant way to start a stay. My girlfriend bought some flowers the first day and she asked for a vase - we had barely shut the door to our room when someone knocked with a vase for her flowers. The room was decent sized; clean; the bathroom was spotless with a very warm; very strong shower. The TV carried CNN and BBC. The morning breakfast is large with eggs; cereal; various breads; juices and yogurt. Very filling and a pleasant surprise. The location is fantastic.Yes; our queen bed was two singles together ... not a huge deal in my book. This is a great hotel and a great value. I didn't notice any excessive noise or have any other notable issues. Your mileage (of course) may vary during your stay; but I can very heartily recommend this hotel. 230908,HotelSnoop,04/11/2005,A Decent Place To Sleep If you just need a reasonably priced room to stay in overnight - nothing more; this hotel may be for you. It is in a good location only about 2 blocks from Rembrantplein. My room was 80 Euros per night and to say the room was plain would be a big understatement...a double bed; a window with no view; a room safe; a TV; and a bathroom....but that's all I needed. The lobby was attractive and the staff was helpful. The only negatives were that there was a nose tissue (unused) lying on the floor of my room beside the bed when I checked in and the hotel has an 11:00AM check-out time. I requested a late check-out of 1:00PM as I had a later flight out; but the night desk clerk would only extend my check-out until Noon (which I consider normal check-out time). The next day; at 12:05PM; they phoned me in the room to ask if I was leaving....geez! Given that this was only an overnight stay for me between flights; I would stay here again under the same conditions. If you're on your honeymoon; or want to impress someone; I would recommend you find another hotel. 230908,LBWAN,03/30/2005,Great location A friend and I stayed at this hotel for a week. After the initial disappointment at the 'twin' beds in the twin room being right next to each other like a double (a Dutch thing we were told) it turned out fine. THis hotel is not the best I've stayed at but the location for us was perfect. Pleasant enough hotel; clean small rooms - no tea or coffee facilities but they don't advertise this as part of the facilities. Staff (concierge) very helpful. 230908,ATripAdvisorMember,03/16/2005,Nice place to stay Just spent 2 night at the BW Eden. The best part of my stay at the hotel was probably its location. We could easily walk to most of the major attractions of the city. We were first given a room that had no view except for the brick wall of the building next door. After negotiating with the friendly staff working at the front desk we were upgraded to a bigger room with nice furniture. Best of all; the room had a direct view of the Amstel River. Breakfast; which was included in the price; was a nice way to start the day. I would definately stay there again. 230908,cherub74,03/04/2005,Brilliant value for money This hotel is excellent value for money. The rooms are all clean and tidy; though could do with decorating. The location is excellent. I would deffo stay there on my next visit to Amsterdam 230908,azrael,03/02/2005,Good value. I had no problems with this hotel. I stayed there for 1 night last weekend and the rooms were comfortable; location was excellent and I had a good time in Amsterdam.Its fine for what it is. 230908,ATripAdvisorMember,02/18/2005,Very Satisfactory We have recently returned from a mini break in Amsterdam. We booked a family room (Double and single beds) through the Ryanair Hotel website for 拢66 per night including breakfast. We were located on the back of the hotel overlooking a lovely garden. The room was clean ; spacious and comfortable. There was a TV in the room which had BBC1 and BBC2 on it but no mini bar or tea making facilities. The staff were friendly and very helpful. We ate in the restaurant on the first night and found it very reasonable - 3 course meal 24 Euros. The bar was small but friendly. There is an Irish bar a few doors away which has live music and is very friendly. Canal boats stop directly opposite the hotel and the hotel is within walking distance of other attractions; bars; restaurants; shopping area and floating flower market. We had a lovely walk back from the Anne Frank House. We took a taxi from the hotel to central station (10 Euros) and then we got the train to the airport (3.40 Euros). All in all I would recommend the hotel and we would use it again. 230908,ATripAdvisorMember,01/30/2005,Not what we expected from a 3-star hotel! First off; let me preface this by saying that my husband and I are originally from the States; but have lived in Germany for the past 2 1/2 years. We've done our fair share of travel in Europe; so we are well-aware of the differences in standards between European and American hotels. That being said; comparing the Eden to other hotels we've stayed at throughout Europe; this was NOT a 3-star hotel; as advertised. We stayed there this past August for 3 nights; along with another couple. We chose to drive there; and when we arrived at the hotel; we were surprised to find that there was no on-premises parking; as their website had advertised outdoor parking available for a nominal fee. Instead; we attempted to pull up outside briefly while I ran in to inquire about where we could park. The staff practically yelled at us that we must move our car immediately; and cannot sit outside even for a moment to unload or ask directions. When I asked where we could park; they said Over there. and pointed across the canal. We then had to find our way to the public parking garage (NOT a private one for the hotel; as the site had led us to believe) and haul all our luggage across the canal.We had asked for non-smoking rooms; which we did not receive; nor did they have any more available when we asked to be moved. We had also requested air-conditioning; as the website advertised Air conditioning available. Well; that was a joke. I don't know if it was broken or what; but in both of our rooms; it didn't work at all. Not only that; but the windows in our room would not open at all; so we had to request a fan for some relief. Keep in mind that we live in Europe; so we're used to no A/C; but this was ridiculous - it was so terribly hot and muggy that the Belgian chocolates we had purchased on our drive up melted into a liquified mess within a few hours. When we complained to the hotel staff about the how the supposed A/C didn't work and our chocolates melted; they responded with total indifference.I have to agree with previous reviews as far as the quality of the rooms. They're adequate for sleeping; but definitely nothing special. Our floor seemed to slant slightly; the room reeked of smoke and mildew; and there were hairs in our bathtub and in the sink.The staff wasn't exactly friendly either - one evening; we returned late and I was trying to find the room key in my purse. No one was at the front counter; so I was sorting the contents of my purse there; looking for the key. I accidently rang the bell for service with my elbow; and was greeted by a man stepping out and asking What do you want? I apologized for the mistake; and he responded very rudely with; You see; that's what the bell's for. You ring it if you want service. That's how it works. He gave us a disgusted look before again disappearing from sight.I must say that the location was good though; so this hotel might be an okay choice if you're strictly looking for a place to sleep and shower. I wouldn't recommend paying over 100 euros a night though; it simply isn't worth it! 230908,linperrie,01/26/2005,Good hotel for exploring amsterdam There seems to be a lot of moaning going on about this hotel; but I have just got back from staying there for 2 nights and thought it was really good for the price (we paid 锟斤拷锟斤拷锟斤拷69 per night). The location is great as it is near all the main bars etc. The staff where very friendly and the rooms where OK. The beds are very comfy and there was more than enough cupboard space. Yes there are no tea/coffee facilities; mini bar or air con; but it is only a 3 star hotel and these things don't bother a lot of people. We had a fair sized room on the side of the hotel where you could see some of the canal. Maybe this is why we where quite happy with it. Having stayed in barcelona a few times and seen the size of the rooms there that are like postage stamps; I was pleasantly surprised to find the Eden hotel provides rooms big enough to spread out. The decor and furniture are a bit dated; but its neutral and is not offensive.I didn't encounter any weird smells; stains or nightclub noise; so I cannot comment on them. Breakfast was filling and quite varied.Not a great full english; but if we wanted that we could have stayed at home. In summary its a good mid range hotel that does everything it should. I would stay here again!If you want luxury - find a five star hotel! 230908,sbunnie,01/21/2005,3***???? Maybe it was because we booked a triple room; but it was an odd 'L shaped' layout and the decor was was very dated. I'm not sure if we were facing 'Sinners' nightclub but it certainly wasn't a view of the canal. (The nightclub only operates Weds to Sun by the way; so this wasn't a problem noisewise). There was no fridge/mini bar and when we requested tea/coffee making facilites were presented with a tray of 3 plastic cups. I expected more from a hotel chain like this. 230908,crozierio,01/20/2005,there is better Having being to Amsterdam several times; I can not recommend this hotel. I have stayed in much better and much more unique. After reading the tripadvisor reviews I complained when we were given a room right near the disco (with no air con). We were accomodated to be moved but had to pay the extra fee of course. Breakfast is alright especially if you are hungry. If staying a week or more; type in a search for apartments. We did this last summer and stayed in a fully furnished apartment for cheaper than staying at this run of the mill hotel. 230908,americanexpatCPH,01/05/2005,Fantastic Location but nothing else. I picked this hotel because of the location; which I was happy with. There isn't much else to say about this place. The room we had was small; with old furniture; and looked out into an ugly alleyway. Strange smells came from parts of the lobby; (and it wasn't you know what); smelled like something rotten. Carpets everywhere were stained. You have to pay for internet access; and the staff was not particularly pleasant. In addition; the whole time we were there; busloads of tourists; some of whom didn't seem to use deodorant; were sitting in the lobby. Maybe that explains the rotten smell I talked about earlier. However; if you are looking for a convenient hotel and can deal with what I mentioned above; this place is okay. There is a great Irish bar and 2 or 3 coffehouses within a 2-3 minute walk from the hotel. We paid USD 100 for the room through best western hotels website; and that is about the limit you should ever consider paying. I have stayed at Best Westerns in the US and this one was a dissappointment. If they renovated this hotel; it could be fantastic. Right now; it is very down on its heels. 230908,Ebuzzm,12/08/2004,Get what you pay for Front of Hotel 230908,ATripAdvisorMember,10/28/2004,B.W. Eden Rip-off Great location. The hotel is at 144 Amstel corner of Wagenstraat. The Sinners night club on Wagenstraat will play loud music to keep you awake (even with the windows closed) until 3AM. Rooms that do not face Wagenstraat are ok; but not worth 170 euros per night. 230908,ATripAdvisorMember,10/01/2004,we liked this hotel despite reading other reviews that somewhat slate this hotel we found it more than satisfactory. we got the room on a web special deal for 拢64 (double); breakfast not included. we did ask for non-smoking but got smoking rooms but they didn't smell. the concierge was very helpful and up for a laugh! the check-in desk staff could have been a little warmer. bar's ok but watch the prices i got overcharged. you can't knock the location; perfect and central; walking distance to eveything. rembrandt square on your doorstep so eating out ideal with much choice. recommend coco's outback; australian food and massive good value portions. would definetly go back and recommend if you want good standard rooms and central location. 230908,mackyUK,09/30/2004,Great location In a great location; 15 minute walk from Dam square and all the main shops; for those of you seeking the nightlife walk down the little side street at the side of the hotel and you will find a maze of bars and clubs.The hotel itself is clean and tidy with friendly staff; drink and food are on the pricey side. 230908,ATripAdvisorMember,08/31/2004,what a complete dump; don't bother I frequently stay in Best Western hotels when on city breaks and so far the standards for 3 star hotels has been comfortable (given the amount of time that you actaully spend in the room) but I had the total displeasure of staying in the Eden.1. The guide photo is a con - they only show you half of the building and only the upper floors.2. The first room allocated had a window no bigger than 1 m x 0.5 m and the view was a brick wall; so no natural light. Wallpaper was pealing off the wall and nice big damp patch. Walked straight out.3. Second room was slightly better; but later found out that it over looked the entrance to a night club -so don't expect to get any sleep whatsoever considering they open at 1 and kick out at 5.4. Didn't get a no smoking room; so nice yellow tinge to the wallpaper and lovely smell.5. Checked out and spent the second night elsewhere.Save yourself the bother; this is not a 3 star hotel at all. Have stayed in better hostels. Total and utter dump. 230908,JamJar,08/26/2004,The location makes this place First impressions of the reception area were this seems like a nice place. Upon check in I was allocated a double non-smoking room although on my booking i had requested a twin smoking room. The staff were happy to change it immediately but we were allocated a much smaller room with little natural light. By the way; it seems many of the reviewers got a cheaper deal than us which included breakfast. Shop around before booking as if you book directly with best western you pay 110 - 135 euros per night without breakfast. So much for being a gold crown club member. The bar and restaurant were fine. The fact that the bar stays open until 1am was a bonus as we could finish our night there. The staff here were very friendly and even gave us advice as to which nightspots to visit.The maids were another matter. They knock and immediately let themselves into your room. I didnt have time to shout hold on a minute before she was in there. On the final morning she didnt even knock. My modesty was spared as i was still in bed; but my friend was in a state of undress.But it is the location that made this hotel. I had noticed it on previous trips and decided that it would be a good base. The bars and restaurants in and around the Rembrandtplein and Thorbeckplein mean that you dont have to go far. 230908,ATripAdvisorMember,07/18/2004,Great Location; Bad Breakfast! Location:Ok; I think all people here agree that this hotel has one of the best locations in Amsterdam. It's near the Rembrandtplein-Station which is easy to get to from the Central-Station...Hotel is really in the heart of Amsterdam so you can reach every point in Amsterdam very fast and easy from there. Location: 5 points! (1-5; 1=Terrible; 5=Excellent)Room: Well; we had a double-room and I think the most important thing is the bed of course... I was reading here that a few people had a double-room in Eden-Hotel and the bed was actually two single beds pushed together... can't tell you if that's true; but our bed was one piece ;-) It was very comfortable and big. Furniture....well well; listen: It's just basic; nothing special but I can't imagine people are complaining about it (ok; maybe we were blessed with a better room than others...but that's another thing). I was going to Amsterdam to enjoy the city and not to make a sight-seeing-tour in my hotel-room. So I'm not expecting a Louis XIV-Cupboard there. We wanted a comfortable bed; television; big cupboards for our stuff; hot water in the shower and of course everything to be clean...everybody who expects the same and not more will be satisfied.Room: Since it's a 3 Star-Hotel I give it 3.5 pointsStaff: Nothing to complain about; helpfull; friendly and well structured; the reception and entrance-hall are much more than you expect from a 3Star Hotel! A restaurant is integrated to the entrance-hall so you'll have a place to relax and drink a coffee after returning back to the hotel.Staff and General Structure of the Hotel: 4.5 pointsBreakfast:This is definitely the worst thing to say about the hotel. For 14 Euro/Person (!!!) you expect a selection of fresh food/drinks. Toast; buter; jam; cheese and all these standard-hotel-breakfast-offers were available...but absolutly no selection!! Orange-juice and hot chocolate-drink I was choosing at my first (and last!) breakfast were obviously just imported from a local chemical plant...baaaah; ugly; really. 14 Euro / Person....that means 28 Euro for me and my girlfriend!!! My urgent advice to all of you: Don't eat breakfast in the hotel except you are an undemanding person and like bad food. Just one more thing to add: Instead of eating in the Hotel we went to one of the many nice little restaurants very near to the hotel offering special breakfast-menus. We ate excellent fresh bread and had good beverages... for comparison: We paid around 13 Euro (!!!) for --both-- of us for this menus... Really; dear Eden-Managers; your breakfast is a jokeBreakfast: Minus 5 points! (Relax: the restaurant at the entrance seems to use a different kitchen...food and drinks there are allright ;-)Conclusion: I would go back to this hotel anytime but avoiding the breakfast-room as much as possible. Great location; great staff; plusminus good rooms...I enjoyed my stay there and in Amsterdam!Mike 230908,ATripAdvisorMember,07/16/2004,Great Location The hotel is in a great location and the room facilities are satisfactory. The rooms aren't anything special; so if you are looking for basic accommodation; i would highly recommend this hotel. 230908,moontheodos,06/19/2004,Loved Eden Hotel Nice location and nice room for the price we paid [110 eur breakfast incl]The room was clean; the staff was friendly.The bad thing is that we could hear everyone who was walking down the corridor.Breakfast was not something special.I strongly reccomend this hotel for someone who does not expect all the joy of Amsterdam from his hotel room! 230908,cayce11,06/03/2004,Awful Hotel! We were dumped in this hotel at the beginning and end of a bike tour and I couldn't believe how bad it was! I've been in dorm rooms that were way more inviting. I'm astonished that anyone could like it and have to wonder if they've ever stayed in a nice hotel. The rooms we had were small; dingy and institutional looking. There was graffiti scratched into the elevators; stains on the room carpet and walls and the furniture was completely cheap and functional without even a hint of design. I'm amazed it rates 3 stars. The staff was friendly; but that didn't stop the place from desperately needing a renovation. Best Western should be ashamed. 230908,ATripAdvisorMember,05/25/2004,I loved this hotel I stayed at this hotel for 2 nights with my girlfriend in January; and I loved it. Im hoping to go back to Amsterdam soon; and will be staying in this hotel again. The rooms were clean (double beds were a little weird - 2 singles pushed together!) Nice View; and quite close to Dam Square. Didnt spend much time in the hotel as there is so much to do in Amsterdam; and its so beautiful you dont want to be inside! Wasnt very keen on the breakfast; but thats down to personal choice. Can take breadcakes away so you have food during the day! (as long as they dont find out...) I liked the lobby and the staff were very friendly. Concierge was helpful. Overall; I think this was value for money; and I will be going back! 230908,ATripAdvisorMember,05/24/2004,Great location; not even a penny for the hotel As soon as we arrive to Amsterdam; we went to the tourist office; the recomended me that hotel; I ask if it is OK; they tolde me it was. So I paid.When we arrive; and saw the room; we wanted to leave; everithing was so uncharming; the bed was so bad and it was so dirty. 230908,ATripAdvisorMember,05/10/2004,Terrible (May 2004) Looks are'nt everything! Do not be decieved as we were by their website. For a hotel that quotes non-smoking; its only on the 1st floor and god forbid you have to walk through the lobby to get there!!Rooms were very basic; plain; not even a hot pot let alone a small fridge. There were blood stains on the curtain sheers; and no shower mat. DO ASK FOR ONE! Shower heads are in the middle of the tub instead of on one end; standing space is very narrow and shower curtains are too long and hang into the tub... so of course my Mom proceeds to slip and fall out onto the tile floor. Very dangerous! and front desk was not sympathetic at all.Rates maybe a 2 star and the price of breakfast is not worth the 14Euros. Room itself was not worth the $115 euro per night at all! 230908,pixelchick16,05/08/2004,Great location; bad hotel! I requested a non smoking room; and got one; but the hall way out my door stunk like smoke. The smell still got into my room. The mattress should have been replaced years ago. The whole room smelled like mold/smoke. Breakfast was disapointing. On the positive side; the staff was great and very helpful. The location was great; easy walking to attractions; or just checking out the local neighborhoods. 230908,Rebecca0105,04/12/2004,Loved it! We stayed at this hotel April 2004 and really enjoyed it. We found the staff very helpful. The room was quite big with a great view of the canal. However our friends also stayed here and were given a room on floor 1 and had a view of a wall. But thier room was nice and they also liked the hotel. It has a good location near all shops and not too far from central station. The bar was expensive (but so are most hotel bars); it had a really pleasant relaxing atmosphere which we enjoyed most nights. All in all we loved this hotel. 230908,ATripAdvisorMember,04/05/2004,Worst Experience at a Hotel When I booked this hotel I read all the reviews and it seemed okay; but when we got to the hotel it was awful; the room was dirty diorty dirty; burn holes in the carpet; dirt on the walls; no closet at all; towels so thin they could be seen through; the non-smoking room was terribly smoky; the bathroom smelled like it had been cleaned with a dirty cloth; and the bed was the worst I have ever slept on.I expected small and that is what we got; but that wasn't an issue and the night club Sinners never bothered us (even with the window open) I just wasn't expecting the room to be in such disrepair - so unless you get a REALLY great rate (we paid 60 euro a night) look for a nicer place. 230908,ATripAdvisorMember,03/29/2004,Satisfactory with a nice location This hotel; overlooking one of the canals; provides a lovely view from its front rooms. We had a smoking room on the 5th floor; which was satisfactory. The staff was polite and provided the expected services. The breakfast buffet was adequate and the dinner was better than we expected. 230908,ATripAdvisorMember,02/09/2004,Excellent In the first week in February we had a 3 night stay at the Eden Hotel. This hotel had a fantastic location. Very freindly and efficient staff. Room overlooking the Amstel canal (River) (can be quite noisy with the early morning traffic 7-8am) Large spacious Rooms with en-suite. (No tea or coffee facilities) Good resteraunt and bar area. Secure luggage storage after check out; and excellent conseurge. The best hotel we have stayed in so far in by means of location and quality in Amsterdam; surely this is more than a 3-star? 230908,ATripAdvisorMember,01/08/2004,Familyaffair - we have stayed here 3 times! Various members of the family have used this hotel for short breaks at different times of the year ad recommed it highly. It is extremely central and even if you dont want to walk; very close to tra stops as well. We occasionally had to wait a while for check-in or out but were very pleased with the facilities and helpfulness of the staff at all times. We wll return to it again! 230908,ATripAdvisorMember,10/31/2003,Eden Hotel Apartments. My family and I have just come back from Amsterdam (children are 14 and 12 years old). We stayed at the Eden Hotel and I booked an apartment. We were on the top floor - no lift so beware. We had 4 flights of stairs to negotiate which were very steep. The apartment (no 884) was on 2 floors and facilities were good - crockery; cutlery; glasses; toaster; kettle; fridge; hob and sink in the kitchen area; bathroom; table and chairs; sofas; TV and two bedrooms. It is a 3 star so nothing to write home about but would recommend particularly for a family with older children. Location is good also - half way between Centraal Station and the Rijksmuseum. Canalbus stop just over the canal at City Hall. 5 minute walk to the main pedestrian shopping street Kalverstraat and just round the corner from Rembrandtplein which is good for restaurants and bars in the evening - cinema also. Would recommend but don't expect luxury. 230908,ATripAdvisorMember,09/23/2003,Overrated and Overpriced showReview(1354117; 'full'); 230908,ATripAdvisorMember,09/16/2003,Loved the Eden Hotel showReview(1341918; 'full'); 230908,mfhstid,06/26/2003,Ordinary and overpriced showReview(1109279; 'full'); 230908,blondedeelight,06/08/2003,Had a fantastic time showReview(1073120; 'full'); 230908,ATripAdvisorMember,03/29/2003,good location. beware of nightclub showReview(926041; 'full'); 230908,ATripAdvisorMember,03/23/2003,For Tour Group types showReview(922839; 'full'); 230908,ATripAdvisorMember,02/03/2003,Great Place to Stay showReview(852291; 'full'); 230908,ATripAdvisorMember,01/06/2003,Fab hotel showReview(833887; 'full'); 230908,ATripAdvisorMember,11/14/2002,Well appointed; but room faced nightclub showReview(751563; 'full'); 230908,lass,04/14/2002,hotel with a great breakfast showReview(515765; 'full'); 230908,fmfear1985,01/09/2009,Silvester in Amsterdam showReview(23398811; 'full'); 230908,diddlina86,09/15/2008,comodo eden hotel showReview(20085912; 'full'); 230908,lass,09/13/2008,钀姐仭鐫€銇嬨仛銉汇兓銉?#x201d; showReview(20752968; 'full'); 230908,lass,09/03/2008,Sehr gute Lage; empfehlenswert showReview(20551757; 'full'); 230908,lass,08/31/2008,Gutes Hotel showReview(19640818; 'full'); 230908,lass,08/27/2008,Top Lage;sauberes Zimmer;unfreundliche Mitarbeiter showReview(19640815; 'full'); 230908,lass,08/25/2008,Guter Standard und gute Lage showReview(19640812; 'full'); 230908,lass,08/22/2008,Hotel centralissimo ; a piedi si arriva ovunque. showReview(19640811; 'full'); 230908,lass,08/19/2008,Tr猫s bien showReview(19640810; 'full'); 230908,lass,08/16/2008,hotel bien situ茅 amsterdam showReview(19640817; 'full'); 230908,lass,08/12/2008,Hotel tr猫s confortable et bien plac茅 showReview(19640816; 'full'); 230908,lass,07/17/2008,Ist OK showReview(18526951; 'full'); 230908,baeusl,07/09/2008,Ausreichendes Hotel f眉r St盲dtebummler! showReview(17680714; 'full'); 230908,lass,07/08/2008,j'y retourne sans h茅sitation et le recommande showReview(18526950; 'full'); 230908,lass,06/23/2008,mittelm盲脽ig showReview(17435423; 'full'); 230908,lass,06/17/2008,Bien situ茅 showReview(17435408; 'full'); 230908,lass,06/13/2008,Sehr sch枚n showReview(17435411; 'full'); 230908,lass,06/12/2008,gerne wieder showReview(17435409; 'full'); 230908,lass,05/23/2008,Hotel tr猫s agr茅able en plein centre d'Amsterdam showReview(16597710; 'full'); 230908,lass,05/16/2008,je le recommande sans h茅siter showReview(16597707; 'full'); 230908,lass,05/09/2008,Buon hotel in buona posizione showReview(16597709; 'full'); 230908,lass,05/08/2008,Ottimo showReview(16597708; 'full'); 230908,lass,04/29/2008,Tr猫s agr茅ablement surprise showReview(15560833; 'full'); 230908,lass,04/21/2008,Buon albergo; in posizione comoda showReview(15560834; 'full'); 230908,lass,04/04/2008,Gerne Wieder showReview(15560831; 'full'); 230908,lass,03/31/2008,Molto sporco showReview(14733083; 'full'); 230908,lass,03/25/2008,Bien plac茅; propre; confortable; anonyme; sans charme particulier showReview(14733082; 'full'); 230908,lass,03/21/2008,Ottimo rapporto qualit脿 prezzo showReview(14733081; 'full'); 230908,lass,03/19/2008,Super Lage; gerne wieder showReview(14733080; 'full'); 230908,lass,03/18/2008,Bello totalmente rinnovato ma camere piccole showReview(14733074; 'full'); 230908,lass,03/03/2008,Id茅al pour un Week-end showReview(14733072; 'full'); 230908,lass,02/20/2008,Very good; central hotel in Amsterdam showReview(13976667; 'full'); 230908,lass,01/24/2008,Consigliato showReview(13191895; 'full'); 230908,lass,01/22/2008,Assez d茅莽ues showReview(13191894; 'full'); 230908,lass,11/25/2007,posizione centralissima showReview(11306248; 'full'); 230908,lass,11/22/2007,empfehlenswert showReview(11306245; 'full'); 230908,lass,10/15/2007,Buon albergo in ottima posizione showReview(11665297; 'full'); 230908,lass,10/10/2007,Excellente localisation showReview(11665296; 'full'); 230908,lass,08/22/2007,鏀硅涓仹銇椼仧銆傘€傘€?#x201d; showReview(20347184; 'full'); 230908,lass,08/18/2007,Top Lage (mit kleinen Fehlern) showReview(11454233; 'full'); 230908,lass,07/26/2007,Tres bien plac茅; tr猫s recommandable showReview(11454228; 'full'); 230908,lass,07/26/2007,Nous redescendrons dans cet h么tel pour notre prochain s茅jour 脿 Amsterdam showReview(11454227; 'full'); 230908,lass,05/06/2007,Bon hotel showReview(11429906; 'full'); 230908,lass,04/30/2007,Central et tr猫s agr茅able. showReview(11406193; 'full'); 230908,lass,04/18/2007,Ottimo hotel;ottima... showReview(11418031; 'full'); 230908,MickyPalermo,04/09/2007,Eden Hotel showReview(7299807; 'full'); 230908,westulysse,03/12/2007,Charmant h么tel bien situ茅 showReview(7046040; 'full'); 230908,Kimberly82,12/10/2006,Phui; wahrer Drecksort !!!! showReview(6357383; 'full'); 230908,krisMilan84,11/06/2006,perfetto!!!!!! showReview(6063448; 'full'); 230908,xidia,10/12/2006,Mai pi霉 tramite agenzia showReview(5945078; 'full'); 230908,bibiphoque,08/22/2006,D茅cevant Jolie vue de n么tre chambre d'hotel 230908,lass,07/11/2003,寤虹墿銇屽瘑闆嗐仐銇︺亜銇俱仚... showReview(20347898; 'full'); 230908,lass,03/20/2003,澶栥亱銈夎銈嬨仺鏅€氥仹銇?.. showReview(20347808; 'full'); 230908,lass,03/11/2003,銇撱伄銉涖儐銉伅銆佷簣绠楅噸... showReview(20347795; 'full'); 231258,JohnandBernadette,10/11/2008,Not the same anymore We recently stayed at the Ungherese and found that it had changed a good bit since the previous manager; Sabrina; left. The stafff is nowhere as warm as she was and outside of the manager who wasn't here much; no one spoke any English. Even as we arrived we felt as if the woman checking us in was an inquisitor giving us the feeling we had not booked a room. We had even requested that first floor room as we liked having the balcony off of our room. But this time;we too were bothered by the staff talking on the phone til well past midnight. One night as we came back to the hotel; the person at the desk was on the phone and just buzzed us in without a greeting and continued to talk on the phone for another hour and we could hear every word in our room. We found the general upkeep of the hotel to be so much less than last time. The staff seems to work hard but doesn't have the same sense of the little things that matter . Cigarette butts were never emptied from ashtrays; vacuuming starts too early in the morning etc and the breakfast buffet was missing several items that was on it last time. The worst part was when the room flooded due to that shower. I was blithley showering not noticing the water was up to my ankles as the drain didn't drain. I was stuck in there for ten minutes trying to let it go down before opening the door. When i did open it -I found that it had gone all over our room and into the hallway. And when I called the manager; she was quite upset--sying how did this happen -no offer to help us in our room-just started throwing towels down in the lobby and giving us towels to clean our room ourselves. And worse-she told me that it was impossible that the flood occured as I said it did. And I see from another reviewer that just a few weeks earlier they also had the same experience so she obviously knew there was a problem.I think this hotel is just ok is you get an upstairs room. We didn't have any trouble finding it as we had a GPS and had been there 2 years earlier. It is very convenient for taking the bus to the heart of the city and one of the few hotels that we found that you can park the car reasonably. But even here; we found it different than last time as then we were allowed to park on the street and this time had to park it in a garage a few doors away. I am not sure that we would ever stay there again 231258,jmh8,10/10/2008,needs bathroom renos This was the worst experience of our 3 wk. trip in Italy! It was not so easy to find; in spite of directions; but we chose it because parking was simple. When we arrived in the evening and were shown our room (closest to the desk); my heart sank. I hoped that the double doors might be closed for noise; but they never were. As a previous guest has written; the buzzer rang each time someone arrived back; there were telephones ringing; then the hallway/lobby conversations etc. It was noisy; especially when the room occupants across the hall returned late in the evenings. True; we had a room with a garden view but with the doors open for a bit of fresh air; the place was overtaken with hungry mosquitoes that kept us awake and bitten all night. I read the review about the wet shower; and the picture has to be the one we had. We didn't even realize that it was operational; but the toilet seat was badly cracked from water. The towels were lovely and clean; but didn't absorb much. We ended up trying to sponge bath with the sink and that was awkward in such a confined space. Service from the desk and the breakfast bar was good; but I would definitely never want to return. Nor would I recommend this hotel. It was full we were told; so we didn't have any choice or a chance to see any other rooms. Upstairs/back rooms may be quieter away from the desk and they may have proper shower facilities. Busing to the centre seemed to work out well. Traveller beware of half truths. 231258,wordDr,08/16/2008,Un-Inspired at the Ungherese Garden Ungherese Hotel 231258,Domenicd2000,06/05/2008,Quiet; rustic hotel with personality just outside central Florence view of balcony 231258,sabina75,01/04/2008,Great Indian Staff Apart from this great Indian Staff who checked us in and helped us with directions the overall rating of this hotel is very average.The room was terribly cold; strange shower towels and the room was not that great. The location is not good at all; quite a bit away from the center.Sabina 231258,CocoJax,01/03/2008,A guest at my grandmother's house. Laura; owner on far left. Hargiet; coffee master 4th from left. 231258,SkippyKangaroo,11/08/2007,Jewel in the crown of Florence I was a bit conerned initially because it was out from Florence city centre; but was a blessing in disguse; being a peaceful and very nice area in Florence. As I've seen from the other reviews both before and after we stayed here; the service was very personal and friendly. Sabina was most helpful and easy going. Our room was comfortable and neat.A showerscreen would have been handy; but otherwise fantastic.Getting to and from Florence city centre was easy by bus (probably easier if we had a car). Sabina really looked after us with breakfast; restaurant recommendations; access to museum (Uffizi Accademia). Fantastic place; we'd definately go back next time we go to Florence. 231258,operasingers,10/16/2007,A Truly Memorable Stay I want to echo the reviews by travelinfamilyof4 from Chicago in Aug 2006 and the re-submitted review of brendastarr of Thousand Oaks CA in Sept 19; 2007. We just returned from our trip to Florence and Tuscany and there are not enough wonderful things to say about Hotel Ungherese; especially the hotel keepers; Sabina and her husband Leonardo. My husband and I were travelling with another couple (friends) and we booked for 7 nights at the hotel. We had a car and planned to see Florence and the Tuscan countryside. Since this was a first trip to Europe for our friends; we wanted them to have a good experience in comfort with the local Italian flair. All the reviews for the hotel were 98% positive and excellent. I felt I could do no wrong in staying at this hotel. It is in Fiesole; an Italian neighborhood very close to the center of Florence. I asked my Italian customers (I am in medical sales) and they all had positive things to say about the area and our veterinarian had stayed in Fiesole and liked the area. The noise that you hear is the daily noise of people living in a neighborhood. I highly recommend the location; especially if you don't want to stay in the center of Florence where it can be noisy. The rooms we stayed were on the second floor and they were sufficiently spacious. The bed was comfortable and there was enough space in the room. The private bath was equally spacious with a shower stall. Breakfast was downstairs: European continental breakfast with hardboiled eggs; cheese; breads; wonderful yogurt; fruits and excellent cappuchino; hot chocolate or tea. There is a wonderful garden terrace that you could sit; relax and have some wine in the evening or have your morning cappuchino and contemplate the day while playing with Peggy; the cat or Pongo and Golia (the two dogs are fenced in the courtyard below). They love to come up the stairs to say hello to the guests and Pongo loves to have you throw his stick and play fetch). Sabina and Leonardo do EVERYTHING at this hotel: manage the desk; clean the rooms; make breakfast every morning; help the guests; etc....and they are gracious; helpful and pleasant to all the guests. They had guests who came in at 2 am and Sabina stayed up to let them in. I have never seen 2 people who work so hard all the time - literally 24/7; 365 days with no break. Sabina was helpful prior to our trip with our email and telephone correspondence. I made certain that she was aware of our arrival date and time and the type of room. Everything was perfect. There is no problem if you have a car. There is street parking outside the hotel and the next street (park between the white lines); Leonardo was nice enough to move his car the first day we arrived so we could park right in front of the hotel. The hotel is very close to the airport (on A11) in Florence - maybe 20 minutes away; Firenze Sud off A1towards Roma-Bolgna and follow the signs to the Stadio when you get off A1. I must mention how patient and helpful Sabina's friend (Sabina and Leonardo were out on errands) was in directing 4 tired Americans (who usually have a very good sense of direction but for some reason couldn't think straght that afternoon) to the hotel. Sabina and all of us had a good laugh and it is forever a memorable story of our trip.There is a local bus that goes to the center of Florence; so there was no need to drive into Centro Storico. The bus stop is right around the corner from the hotel and the cost is 4.50 euro for 4 trips. Sabina mapped out the route for us and also let us know where to purchase the ticket and where the return stop was in Florence to get back to the hotel.We would definitely come back to Hotel Ungherese but ALAS; Sabina and Leonardo are leaving the hotel at the end of this month (Oct 31; 2007). I don't want to pre-judge the next hotel keeper but Sabina and Leonardo will be a tough act to follow. They are the Hotel Ungherese (we re-named it The Hotel Sabina) as far as we are concerned. We felt as if we were staying at a good friend's house. It was definitely sad for us to leave on Monday morning; October 15; 2007. We asked our friends how they liked their first trip to Europe: We had a wonderful time in Italy and it was special staying at Hotel Ungherese and meeting Sabina and Leonardo. We second that sentiment!Judy and Ernie Kennedy; Yorktown Heights NY 231258,Italiannewbies,10/08/2007,Sabina the Best ! My wife and I stayed here for 4 nights in the middle of September and had a wonderful experience. Sabina (and her husband;Leonardo) was perfect. In spite of the fact that she was reallyunder the weather (her first onset of morning sickness thatlasted all day long - for all 4 days we were there) ;she essentiallymade our stay in Florence a huge success. Our room was OK -smallish with a truly odd shower setup. The huge plus was thatour room opened up onto the outside patio; which is very nice;and breakfast was much better than anywhere else we stayedduring our 3 week trip.Even though it was a ways from the main Florentian attractions;the bus stop was less than a block away and we found the busfrequent and easy....and cheap! Best of all was her restaurant recommendation of Picadilly...a5 minute walk (near the soccer stadium). Our experience herewas such that we never ate dinner anywhere else. Our lastnight in Florence was essentially a party that the waiters andstaff gave us.Simply put....we had a wonderful time at this hotel. 231258,MikemckIndianaUSA,10/02/2007,Our favorite in Italy This small hotel gets four stars from us. A 17th century 'palace' in a friendly neighborhood location; convenient to public transportation and great local restaurants and shops. We thoroughly enjoyed our short stay here. The room was excellent and everything was spotlessly clean. The host and hostess were warm and made us feel like old friends. We hated to leave after two nights. An excellent value that we would definitely return to if ever in Florence again. 231258,CharmedOne97,09/27/2007,Nice hotel outside of city center. This Florence hotel was very nice. We stayed in #5 on the ground floor facing Via G.B. Amici. The terrace was beautiful. The hotel in general was clean and quiet and well maintained. The staff was nice even though Sabina (apparently) was not feeling well. Breakfast was quite good - much more than what you normally would get at a larger hotel. Overall; a really good choice for the price.The only drawback we found was it's location. My sister and I are not regular users of the bus system at home; much less in a foreign country. We found this to be a bit of a hassle. I say hassle because we were amateurs at it - and the bus system of Florence is confusing at best. Some bus stop signs were not posted (missing); the buses themselves were mismarked (specifically #17). We did manage to buy our ticket at the tabbonist and validate it on board at the machine (though hardly anybody else did). In the end we wound up being more irritated by the buses than it was worth and we vowed to stay in a hotel closer to the city center if we ever did go again. It's not so far out of the way that it should be a black mark against the hotel (15 min. at the most)...just food for thought if you are unfamiliar with using buses. I would think this hotel would be perfect for those of you renting a car. 231258,Robin1250,09/21/2007,Not as Impressed as Everyone Else Was My husband and I thought the Ungherese was nice enough but were not nearly as impressed as the other reviewers apprarently were. We found the woman who runs the place to be rather cranky during our two-day stay. Her husband was very sweet and friendly but obviously hen-pecked; his wife was scolding him from another room at the top of her voice while we were checking out (my husband; who was born and raised in Italy; understood every word). Our room was fine - nothing special. Breakfast was good. As an aside - and this is a small thing - the Ungherese appears to be an historic building that was once a private home. There are lovely; large portraits hanging in the stairway and the owners had no idea who they were. I thought that was odd and a little sad that they had never bothered to find out. I wouldn't discourage anyone from staying here but if and when I return to Florence; I will probably stay elsewhere. 231258,brendastarr,09/19/2007,resubmitted review:Hotel Ungherese great hotel despite unfair comments Traveler rating: 5.0 of 5 starsFlorence: Ungherese: Hotel Ungherese great hotel despite unfair comments brendastarr; Thousand Oaks; CA Jan 17; 2007I am resubmitting my former review dated Jan 17; 2006 because I forgot to rate the bullets to the right of the listing correctly. I still abide by all my comments.Great hotel with very lovely hosts. Thank you making our anniversary trip fantastic Sabina and Leonardo! Also thank you TripAdvisor...what a wonderful forum!Regarding Hotel Ungherese a fine hotel and fantastic people. We booked on another site but will book directly with the owners next time.In my opinion there a few minor negative comments which I believe to be extremely unfair and unreasonable.My spouse and I stayed at Hotel Ungherese in November; 2006 and these people give excellent service and knock themselves out with comfortable accomodations; attractive breakfasts; fabulous Italian cappuchino and hot chocolate to die for! Sabrina and her husband Leonardo are very hardworking and gracious; pleasant people. Yes the lower floor units have an Italian shower that does not have curtain but is not over toilet. We stayed there; room was very nice and clean. The bed was a tad too firm for my taste but my spouse was satisfied. This is an older typical Italian building but is very charming. But upper units do have enclosed shower stalls if they would have requested them. We were grateful for the lower units as they go out to the charming garden (and your door can be fully closed with secured doors and shutters that foster complete privacy.) Since my spouse and I have a bit of arthritus we were grateful to stay on the the lower floor; as we had to transport our mini foldable portable mobility scooter that we charged overnight each nightWe found the owners to be kind; gracious and accomodating. If we tourists would be more pleasant and reasonable perhaps the owners will respond in kind. I found these persons hardworking and extremely accomodating with directions; tips and were helpful in every way! Frankly I am embarrassed by some tourists that are unreasonable; spoiled and downright unfair! I wonder how long these tourists in question would last if they had to work as hard in the demanding work of running a tourist operation and trying so hard to please all kinds of people. It is no doubt discouraging to good hotel owners who work so hard when some tourists themselves are rude. We very much enjoyed our stay at the Hotel Unghurese and will no doubt return; especially with fabulous bus connections nearby and the great restaurant that was just down the street... Note the majority of all the great comments these people have earned for themselves. We have no relation to the operators of this hotel but lets be fair and not so spoiled! Best wishes and thanks to TripAdvisor and all these nice folks that help with good advice!; Eilene and Jeff Beard; Thousand Oaks CA; United StatesThis TripAdvisor Member: Liked: convenience to bus accomodations; wonderful breakfasts; nice gardenDisliked: my bed was a tad too firm for me but my spouse liked it. 231258,KCStephen,09/11/2007,Excellent Experience and Terrific Staff My wife and I just stayed at Hoel Ungherese for two days. The room was clean and very comfortable. Sabina and her husband were so helpful; we would have made some mistakes without her advise and guidance. This was from where to eat after arriving late; the correct bus to take; how to get to Tuscany and what to see. I do have to apologize via this review to Sabina... I called her Sophia the entire time and she never said anything to correct me. 231258,Kostmar,08/19/2007,Beautiful small hotel If you need a hotel that is economic; very clean; quiet (away from the city centre) and with great transportation means close by; you mustn't go anywhere else!The room (No7) was nice but the bathroom was not very spacious. The breakfast was ok and the terrace was wonderful.Parking is availiable in front of the hotel and you won't need to move your car due to the great bus transportation just around the corner.As you must have read from all the other reviewers the owners have done a great job. They were very friendly and gave as all information that we needed.Good value for money. 231258,donnamcd,08/01/2007,Great Place to Stay We just returned from a tour of 6 European countries; in many cities; and we were very impressed with the level of service at Hotel Ungherese. The rooms are serviceable (not fancy - but also not expensive); and spotlessly clean. Sabina was always available for help; and provided us with all the information we needed to safely navigate our way around Florence. She is both friendly and professional; and her English is flawless.Breakfast was excellent; and had a much wider variety than we experienced in other Italian cities.Overall; I would say that the success of this hotel is thanks to the committment and hospitality of the host and hostess. A good deal of thought has obviously gone into guest needs and comfort; and they're doing a terrific job of it! 231258,travelingmusicians,07/23/2007,If you want a good idea of the real Florence.... First off; if you are looking for a hotel that is close to all of the attractions; this is not it. But that is what makes it so great. The Ungherese is a ways away from the Duomo and all of that; but that makes it quiet and very pleasant. You will need to take a bus into the city center; which is an adventure (ever been in a sardine can?); but it is worth it. Rooms are not large; but comfortable. The bathrooms are very small; but that is part of the fun! The best part; however; is the staff. The family that runs the Ungherese is great and can give you some helpful info. If you want quiet and comfortable; this is the place. 231258,familyontour,07/22/2007,Great hotel - small; friendly and comfortable We stayed here for two nights at the start of July in a room with a double and 2 single beds. The room was spotlessly clean and very comfortable with a/c and a nicely decorated en suite shower room. The location was great - we were able to park right outside and leave the car for 2 days. The bus stops for the No 11 and No 17 buses to the city centre were very handy and we ate both nights at the Picadilly restaurant which did great pizzas at a very reasonable price. As others have said; the continental breakfast was great and the coffee superb. The outside terrace was also very shady and provided somewhere comfortable for us to sit (and the kids to play their gameboys!). The owners were very helpful and informative - and great with the children. 231258,yenmasta,07/10/2007,Charming and friendly The hotel was an amazing stay for my wife and I. We stayed here with a team of college students for 3 nights. Then my wife and I stayed at the hotel for 2 more nights. The hotel has a great patio and garden where one can relax under an umbrella and garden chairs. It was very quiet and peaceful with greenery around you. There are not many hotels in florence I can say that have the peace and quiet feeling. The service was excellent. Sabina; the head women in charge was so helpful in hotel services and answered any question we had regarding transportation in florence; directions; places to eat; and tourist sights. She and her family who all work at the hotel are all very kind; personable; and friendly. the hotel also has a great continental breakfast and fresh made coffee made for you on the spot. I would recommend this hotel for anyone who wants a relaxing stay and peaceful stay in florence. The hotel is very quiet and eloquent and the bus stop is just down the street for a quick ride to downtown florence. 231258,hoopsjunkie,07/09/2007,Exactly As Promised! In June we travelled across Europe staying in hotels chosen entirely because of their Tripadvisor reviews. All of them; including the Ungherese; lived up to their billing. This little hotel; away from the hectic city-center; was exactly what we wanted: A quiet; charming; authentically Italian retreat. When speaking to the owner Sabina at the time of booking; she was very honest about her hotel. She said it is not fancy; but it is clean and comfortable. It was more than that as we discovered. What made the stay special was the attitude of Sabina and Leonardo. Even though we arrived late on our first night because of the train strike in Italy and Sabina looked very tired; she was amazingly courteous and gracious. Throughout our stay she went the extra mile to make sure we were comfortable. Breakfast was very good and the terrace was the perfect spot to relax after a long day of trekking around Florence. We will definitely be back! 231258,GiovannasStudents,06/18/2007,Charming and Welcoming Terrace 231258,pasqe,06/17/2007,Friendly and comfortable haven A last minute change in plans led us to this hotel. We choose it because it was mentioned in one of the guide books as an easy place for cars. We had an apartment reserved in Florence for the next day and were stuck with the car until drop off . Parking was fine and easy for the huge Fiat Ducato; but we could not find this place and drove a long time in traffic around the stadium. I was looking for Santi; not Fanti. Maybe we were just tired but it took us a very long time to realize it was Fanti not Santi! The hotel was great. We called many times to get there and eventually navigated to it. Sabina the owner; actually came outside to wait on a corner for us and help us find it. This is a place where the owners really take care of you! We were just there one night as a stop over - the help and support ENORMOUS !The neighborhood is very nice and safe; our rooms were on the ground floor and one opened out to the beautiful garden. This place really felt like an oasis. The breakfast was outstanding and the cappucino was the BEST throughout our two week trip.Sabina suggested dinner at Picadilly and it was reasonable; relaxed and delicious; especially their special house dessert. They brought us lemoncello and grapppa at the end of the meal too.I would not hesitate to stay here; especially if you want to be outside the city of Florence. Rarely do you meet people as kind as Sabina anywhere in the world. This is a special place because of her. 231258,Joshua12345,06/16/2007,Wonderful place to stay. We stayed at Hotel Ungherese in May for four nights. It was delightful. Sabina and Leonardo were wonderful hosts and made our stay in Florence very memorable. It was really nice staying outside the hustle and bustle of Florence. Once we learned the bus system; it was a simple 10-minute ride into Florence. We caught the bus around the corner from Hotel Ungherese in a safe; quiet residential area. We purchased a 3-day bus pass and it worked out perfectly for getting around. Sabina made reservations for us ahead of time at the Accademia and Ufizzi Gallery which made our entrances into those two sites very easy. She was also great at giving us good advice on places to visit and where to eat and how to get there by bus. We took buses to Fiesole; Piazza Michelangelo; and to Settignano -- all had wonderful views of the City. Breakfast was a real treat - great pastries and awesome capaccinos. We will definitely stay here again on our next trip to Italy. 231258,jactac,06/08/2007,Wonderful Personal Service We chose the Hotel Ungherese because of reviews we had read in Trip Advisor about the personal service of the owners. It was all true. Above and beyond; they 1) Helped me secure a parking place very close to the property. 2) Due to scheduling uncertainties; I had held off securing tickets for the Accademia. When we arrived; not suprisingly; all tickets were sold out for the next day; the only day we could do it. The owner mentioned to me that sometimes last minute cancellations came in at 6pm the night before and she would call for me. At 6:15 PM she knocked on our door and was pleased to announce she had 4 tickets for us. It was so nice and unexpected for her to make that attempt for us. Due to language limitations; we could have never done it ourselves. 3) The personalized breakfast service was wonderful. We could not have asked for better hosts!! 231258,Bolin78,06/03/2007,Nice Hotel with Great Owners! We stayed here in May 2007; the owners made the place. It really is on the outside of town; and once you get the swing of the public bus system it's really not that big of an issue. I adored the owners of the hotel; they really went out of their way to help you and give you hints on exploring the city. The room was MUCH larger then expected; and overlooked their patio area. I saw the infamous cat....that other individuals had posted about! :)Like I said the room was VERY NICE SIZE; it was a double....the price was great....it was clean; great water pressure....BREAKFAST was yummy....I was just a happy camper after leaving this place. *winks* 231258,amymichelle,06/03/2007,A home away from home We stayed at the Hotel Ungherese one year ago this week and Sabina and Leonardo were the most welcoming and caring people we met in Italy (and we met a lot of great people so this really saying something). Our first night at the hotel and I was worried about seeing the sights and what to do and Sabrina reassured us telling us we had 'all the time in the world.' That night; we got lost on the bus coming back and it was so nice to be able to call and get help. When we called; they told us they were wondering what happened to us and where we were. Coming from the States; this surprised us because here when you are at a hotel; no one cares where you are and if you're lost. It felt like staying with family or close friends. Before we left for Italy; Sabrina made all of our arrangements to see the Gallerie Academie (so we didn't have to stand in line--I really recommend getting your reservations in advance) and the Uffizi (again; I recommend getting the reservations in advance; and devoting several hours to walk through. Oh; and try the cantucci in the upstairs cafe--they're great!). Emailing with Sabrina before we left for Italy added to our enjoyment in planning the trip and made us feel like we were going to visit friends. She also recommended we see the Bargello; which ended up being one of our favorite sights in Florence. Also; had we not sayed at the Ungherese; I don't know if we could have gone to Fiesole; which is so easily accessible by bus. It's worth the quick bus ride to see the great views of all of Florence. Also; the breakfasts at the Ungherese were the best we had on our trip. Wonderful lattes; food; and conversations. My only regret is that it has taken me a year to post this review. We had a great time and think of our experience often and Sabrina and Leonardo were a high-point of that experience. 231258,deanandjoyce,05/31/2007,Our Best Hotel In Europe What a wonderful stay we had at Hotel Ungherse in Florence. Sabina and Leonardo were the most charming and gracious hosts we have encountered in all of our travels. The hotel was such a nice refuge after a full day of sightseeing. Their back garden terrace was cool and inviting where we could share a bottle of wine and a few munchies. The neighborhood was quiet with charming shops and restaurants within walking distance. Even though the hotel is outside the central core of the city; it is an easy 10 minute bus ride to the main sights. The bus stop was half a block away and Sabina was so helpful in directing us to bus stops within the city where we could catch the bus back to the hotel. It was lovely to leave the noise and crowds behind at the end of the day and return to our lovely air conditioned room. and cool garden terrace.Out room was fresh and spotless with new plumbing fixtures; crisp white bed linens; and tasteful furnishings. Leonardo was in charge of serving the large lovely breakfast buffet in the bright cheery breakfast room. We wish we had more time to spend in Florence. It felt like home away from home. We will be back! 231258,TravelinFoolxx,05/29/2007,Friendly in Florence Hotel Ungherese in Florence; Italy is a small family run establishment in a pleasant residential neighborhood. If you are looking for a moderately price hotel in a quiet neighborhood and you don't mind a 10 to 15 minute bus ride from the Duomo; Hotel Ungherese is the place. (We met other travelers that spent much more and complained of hearing street noise at night)Make sure to spend some time exploring the neighborhood within several blocks of the Ungherese and you will be rewarded with a view of attractive homes; some with fabulous roses. 231258,kjrak,05/19/2007,A True Gem in Florence - Can't wait to return We had the pleasure of staying at the Hotel Ungherese for eight nights in late March - early April of this year. I doubt there is sufficient space to capture the true essence of the Hotel Ungherese. The kindness that is displayed to all guests is genuine and anyone reading the reviews will see over and over again descriptions of Sabina and Leonardo's acts that enhanced and created special memories for the guests of Hotel Ungherese.. The hotel itself (if I remember correctly) is a former villa once owned by a Hungarian family; royalty I think. The rooms; as in most boutique hotels or BBs; have been renovated into accomodations and the individuality is not always appreciated by those wishing to stay in a cookie cutter type chain hotel.Our family ( my husband; our 23 year old son; my sister; and our 80+ year old parents) arrived at the Hotel Ungherese March 23; 2007 to visit my daughter. Due to walking/stair limitations of my sister and elderly parents; we had requested and received rooms on the main floor. My son's and our room were the two rooms located on the terrace. Unfortunately the weather turned very cold and we were not able to enjoy the terrace as much as I had hoped. I can only imagine relaxing and enjoying an evening's cappuccino and dessert during better weather. The bathrooms do have a unique shower ; but I personally would never trade the terrace location. My recommendation would be anyone with concerns over the shower should reserve through the Hotel's website. This way you can correspond directly with hotel and request a room with a 'conventional bathroom. I agree with the previous review if you are in a room with the unique shower just move the extra towels and extra toilet paper as a precaution. My parents' and sister's room was a triple located in the front of the hotel with a conventional bathroom. This arrangement was ideal for them. The breakfast was enjoyed every morning. It is true that Sabina and Leonardo make the BEST Cappuccino (I have been unable to enjoy any coffee since our return from Italy) . What a perfect way to start your sightseeing day! Enjoying a typical European breakfast ;sharing experiences of the prior day and having Sabina and Leonardo provide guidance and advice to make this day as perfect as it could be.Hotel Ungherese's location was a plus for our family. Retreating to the peace and quiet of this neighborhood after a day spent among the crowds in the busy tourist areas was a welcome break. The bus stop is just around the corner and in less than 15 minutes you were downtown. Two bus lines serve the area (#11 and # 17). We used both to ride to the city center; but never managed to find the #11 stop downtown for the return 'home at night. We always took the #17 with few problems. I would recommend trying the tourist office for a bus map. Another plus is the availability of street parking. We rented a car for a few days to travel to CinqueTerra and Tuscany /Chianti areas. It was very nice to not incur the high parking fees of the city center area.From my initial contact with the Hotel Ungherese and Sabina; I knew we had made the perfect choice. Traveling with a large group alway bring logistical issues and unforeseen changes. Sabina graciously accommodated our reservation requests including room types (double/double/double); location ( terrace and minimal stairs); and then the changes to the original dates and room types(single/double/ triple. Sabina made our reservations for the Uffizi and to see David' and provided copies for me when I realized I left my confirmations at home. She and Leonardo arranged for taxi pick up for early departures to the airport as our group departure dates were different. My family was also on the receiving end of many acts of kindness from Sabina and Leonardo. A bouquet of beautiful purple orchids for my birthday; retreiving my husband and daughter who one night lost their bearings and could not find their way home and the best advice for our memorable trip to Florence; encouraging my beginner Italian; and storing our larger suitcases during a weekend trip to Venice to minimize the luggage we would have to bring. The best indication I can convey of the type of people Sabina and Leonardo are and the type of hotel they run was their offer to be avaiable for our daughter; Amanda; who was interning in Florence for three months. Let her know to call us if she needs anything and they genuinely meant it.I would be remiss; if I did not mention the Picadilly Restaurant (a short walk from the hotel). We enjoyed many a delicious meal there! After eating our first supper in Florence there and loving everything; we chose to return quite a few times during our visit. Its convenient location made it perfect for the days our group would split up allowing those choosing to rest or sleep in be able to enjoy a delicious lunch while the others continued sightseeing. Thank you Sabina and Leonardo for all you did for my family! You made our time in Florence even more memorable than I had dreamed! Looking forward to a returning soon (hopefully with warmer weather)!Jeanne and Kevin 231258,laymanCalifornia,05/14/2007,Bad experience We stayed at this hotel in May 2007 and were given a room on the ground floor facing the courtyard. the room was very small. but the horrible experience was the shower. The shower is actually a space in between two of the WC's. You draw the curtain in a semi circle to make space for the shower area. It is absolutely impossible to take a bath without the shower curtain sticking on you. I did not take bath the second day owing to the bad shower. Also the day we were leaving I had several bug bites. The hotel is on the suburbs and takes time to reach the center.I would recommend spending additional dollars and staying in a comfortable hotel in the center of the Florence. I would definitely not stay here again. 231258,Applaudio,05/07/2007,Recommended We can thoroughly recommend the Hotel Ungherese! Our room for 2 adults and 2 kids was neat and clean; with air-con and a good sized bathroom. As mentioned by many others; Sabina is a superb hostess. We had a car so the location in a quiet suburb meant access was easy and parking readily available. Make sure you have a meal at the nearby restaurant Picadilly - an incongruously English name for a truly authentic Italian local trattoria. Chances are you will be the only tourists there - always a good sign. One very small word of caution - we found the buses to and from town during commuting hours to be painfully overcrowded. 231258,ChristineJane,05/02/2007,A quiet stay in Florence We stayed here for 2 days at the end of April. The rooms are spacious and clean with clean efficient bathrooms. Very traditional Italian decor that exactly matches the house. Italy is noisy yet here in a city hotel we had one of our quietest stops of our week trip! It is a residential neighbourhood; away from the crowds yes you really can park directly outside in the street for free; except on road cleaning nights when the car has to be moved; or it will be removed. The bus stop is just about 20 yards away with very frequent buses to the city centre.A nice terrace; and an adequate breakfast; but above all excellent value. 231258,bigbird1,04/26/2007,Nicest people we met in Italy My husband; son and I stayed here last June. The hosts were highly accomodating. This was our 4th day in Italy and my husbands luggage had still not found us. Sabrina not only washed the clothes he did have on him; but her husband borrowed him a shirt to wear for touring one day. She then tracked down the lost luggage and it was delivered to the hotel. Then when we were leaving I had left some purchases I had made in Florence on the floor and she graciously mailed them to me in the States. We enjoyed the bedroom; the excellent breakfast and really liked sitting on the terrace in the evenings. Will stay with them again when we return to Italy. 231258,Europe50,04/24/2007,No need to look any further-Hotel Ungherese has it all! My husband and I enjoyed our stay at the Hotel Ungherese so very much that I can't imagine ever staying anywhere else in Florence. We even extended our stay. This was a special trip for us and Sabina and Leonardo (proprietors) made it even more special. I celebrated the Big 50 Birthday in Florence Italy. Sabina made arrangements for us to see David and to visit the Uffizi; what a way to spend your birthday. When we returned to our room that evening; there were balloons everywhere and the most beautiful bouquet of fresh flowers. I was humbled by their kindness. Our room was perfect; the view spectacular. Frankly I'm so glad we stayed where we did. We had the best of both worlds. We were in a great Italian neighborhood at night and downtown and around town during the day. We walked this Italian neighborhood every evening stopping by the pastry shop just before it closed. I'm happy to be home in Oklahoma City; OK but with me everyday; are the memories I have of our stay at the Hotel Ungherese; our new friends; Sabina and Leonardo and beautiful Firenze. Thank you from the bottom of my heart Sabina and Leonardo for making this trip so special. We were spoiled by the best cappuccino every morning too. Thank you also to my sweet sweet husband for all that you do and for making our trip PERFECT!!! LORRY CATES 231258,mard,04/08/2007,a very comfortable place to stay As a family of four this was a great choice to start our vacation. located outside the city center it provided us a place to get away from the hustle . the bus stop is around the corner and it is only a 10 minute ride to the main part of the city. so convienent! the breakfast were great- sabina truly does make the best cup of cappucino in town- we continually compared her cappucino to all the others we had; and none other cam close. the rooms were clean . the neighborhood was a fun place to explore . the only down side is that the choices of resturant in the neighborhood are limited; though the piccadily pizzeria was our favorite. my advise would be to eat before you get back or get off the bus at via dei mille and find a restaurant around there and hop back on the bus. 231258,sculpturearts,04/01/2007,Good Place My wife and I stayed in this hotel for five nights earlier this month. Florence can be a grind with all the traffic and tourists. This hotel is in a quiet part of a residential neighborhood on the east side of Florence. I was originally worried about staying away from the center. Instead; as we like to walk; it turned out to be no problem at all. There are no other tourists in this part of Florence.We got to see different neighorhoods and to eat and drink in places where the typical tourist never gets to see. If you've been to Italy;you'll know that there are lots of tourists...staying here gets you off the tourist grid. There is one direct route for walking to the center and two indirect routes to walk to the center. The direct route is about fifteen; twenty minute walk to the old wall around the city (now a blvd.) and hence the old city. The center is another fiften or twenty minutes. It's an interesting walk. Services such as a post office; an internet cafe; a tabbachi; and ATMs are along the way. We didn't take the bus at all the whole time we were in Florence; but there is a bus stop near the hotel. It's probably a ten minute or so ride to the center. These would be buses with few if any tourists. One thing I noticed during our stay is that other Italians in Florence for personal business were staying here. I laterfound out that adult students working on professional degree programsor training stay here as the hotel is close to a hospital where the students receive part of their training. Sabina is super helpful. She's native to the region. She is fluent in verbal English. (I think she speaks or is fluent in four languages including Italian and English.) She is warm and friendly. She is interested in people.Her husband doesn't speak English; but this didn't matter to us during our stay. She is a good manager. She is dedicated to this place. It's a clean place in a safe; quite neighborhood. Breakfast is typicalof Italy for hotels with this number of stars. If you have a question about the room that you are booked for; ask when you are booking. Clean; quiet; good service; and in a neighborhood with no other tourists. We'd stay here again. 231258,Suess567,03/14/2007,Sabina the most gracious proprietor Sabina; with the help of her husband; went out of her way to provide a lovely experience for us in Florence. Our room was large with a bonus seating area and the morning buffet was just right to start off our day. The lovely terrace must be a great spot in the warmer months to enjoy a cup of coffee. She reserved tickets for the Uffizi and Accademia for us. She gave us precise instructions on how to hop on the bus a very short distance from the hotel to the heart of Florence's attractions 10 minutes away. We were also given very easy to follow directions to drive out of Florence to the highway to Pisa. Great place...great people. 231258,kali925,02/16/2007,Highly recommend! Warm welcome and easy stay in nicely appointed room. Friendly proprietors tried to assist us in every way requested. Very quiet neighborhood; free parking; and easy access by bus to central Florence. Arguably the best cappuccino in Florence served with breakfast. Highly recommend! 231258,advisor3,02/09/2007,Would not recommend it I would NOT recommend the HOTEL. If I was leaving a review on a friendfinder; the couple running the hotel would probably be the first couple I would advise to meet and make friends with in Florence. They are extremely helpful; welcoming; informative; supportive and generally very nice people. As far as the hotel is concerned; it is probably for someone who doesn't like luxury at all and doesn't care what their room; bathroom; toilet are like. The hotel is fairly far from the sights and I didn't find any nice restaurants around. On the positive side; the rooms were always clean; the terrace is charming and the breakfasts were good. 231258,SummitDon,02/06/2007,Great Florence Hotel The Hotel Ungherese is a charming old hotel run by a young couple; Sabrina; who speaks excellent English and her husband Leonardo.When I arrived without my luggage; thanks to Air France; Sabrina offered to lend me some on her husband's clothes! She immediately began making phone calls to find out the status of the lost luggage; which fortunately arrived the next afternoon. The hotel is located in a nice quiet neighborhood and Sabrina recommended some very good restaurants nearby. There are several busses to the center of the city which stop just around the corner from the hotel. The trip takes about 10 minutes and costs one euro. There is a wonderful breakfast with fruit; cereal; juice and rolls; cafe latt茅; cappuccino and much more. Sabrina gave us a map of Florence and showed us where to get the bus back to the hotel and we never had any problems. We also enjoyed the outside patio. We sat there writing our post cards and sipping our wine. In sum; Sabrina and Leonardo will do everything possible to make your stay enjoyable. I highly recommend this Hotel. 231258,emsull,01/03/2007,So Nice! I stayed at Hotel Ungherese in Florence; Italy during New Years Eve; and New Years Day 2006. The host and hostess Leonardo and Sabina were so nice and so accomodating; giving great information for the city buses; sights and for restaurant recommendations. Sabina speaks fluent English (what I needed) and fluent Italian; and she even took the time to tell me about the upcoming holiday on January 6th when the children's stockings get filled with sweets from a nice woman who flies in from the sky on a broom :)The hotel itself is beautiful and charming; very clean; and it had just what I needed for my stay. The hotel is in a cute; safe neighborhood; with nearby bus stops for the bus into Florence (only took about 10 minutes to get into the heart of the city).The breakfast spread and the eating area is adorable; and they have so much to offer!I will stay there again and again. 231258,jobeard,01/02/2007,Wonderful and hospitable The Hostess 231258,cascademark,01/01/2007,Pleasant Place in Quiet Neighborhood Beautiful back patio Quiet; peaceful neighborhood Sabina is super-helpful and a wonderful host Excellent cappacino; though breakfast is merely so-so Outstanding value in a relatively expensive cityVery clean Easy walk to the Artemio Franchi stadium to watch ACF Fiorentina matches Take the 11 or 17 bus to and from the city- the 17 seems to run more frequently.Would stay here again- Florence is amazing! 231258,dedegirrl,12/29/2006,The fun never stops at Hotel Ungherese After getting lost on the bus from the train station and almost getting pickpocketed; my friend and I were happy to finally reach the hotel...but our greeting was less than welcoming. After being checked in at a snails pace; all the while carrying our 30 pound backpacks; we were led to our room on the terrace. After reading all of the reviews on TA and on Rick Steeves' website; we reserved a room on the terrace. Little do the reviews tell you that you are ON the terrace. It is a public space and opens up right onto your room AND the rooms on the terrace have a bathroom with the shower directly over the toilet! This would not have been bad if it was what we were expecting; but we had no idea. Given; this is a historical building and there are limitations; we admit that we are spoiled and need a separate shower. We asked Sabrina if there was another room available and she was nice to give us another room the next day. This room was spacious and had a separate shower which we were very grateful for. My friend and I are in our 30s and are old enough to know that you cant always get what you want but after we had asked for a different room we felt that the hosts had labeled us as difficult and no matter how nice we tried to be we never felt welcome. I would not stay at this hotel again but If you do decide to stay keep in mind that the walls are paper thin and the terrace bathrooms do not have a separate shower stall. On the plus side; the terrace is nice and the rooms are spacious compared to other places we have stayed in Italy. 231258,IKTRIP,12/20/2006,Fantastic Hosts!! We now have family in Florence! My girlfriend and I just got back from our first trip to Italy. We started in Milan; and with the aid of the rail system; traveled to Venice; Florence; and Rome. It was in Florence where we met Sabina. No; we did not happen to compare family trees with this lovely woman and find a common ancestor; we simply met a wonderful friend that made us feel as though we were related. The story can go on forever on how nice and hospitable our hosts were at Ungherese but the truth is; we would run out of space! If you share my opinion of what makes one hotel experience better than the other; it would be the character of the people with whom you interact with. Ungherese created that for us. The hotel itself was more than adequate for our needs. If you require frills such as chocalates on your pillow and room service this is not the place for you. The rooms were fairly standard compared to other European hotels in this price range. Very clean and comfortable. But what truly seperates this establishment from others is how friendly and laid back our hosts were. You really felt as though you were invited into their home. The hotel itself; in my opinion; would be better described as a BB. So if this is what you want when you travel; look no further. A few helpful hints we can share:1-The buses at first were a little confusing for me. Travel on the buses should be done with an open mind and with not much luggage. *Call the hotel ask which bus you should take when you arrive.2- There is a great family run restaurant down the street.3-The walls in the rooms are a little thin; so if you are a light sleeper; or particularly a light sleeper who likes to sleep late; you may consider earplugs.4- We randomly found a great driver to hire to take us through Tuscany. Antonio spoke good English and in our opinion was a good deal...30 euros an hour included a car fuel. If you want to go to wine country and not worry about driving he is great. Sabina now has his number. 231258,trixyjane,11/25/2006,fantastic From the moment we arrived we knew this was a great place... The hotel owners looked after us and seemed to know everyone staying there.. we arrived very late our first night and beautiful Sabrina had stayed awake waiting for us... As we hadnt eaten and it was very late hubby asked if she could recomend where we could get a light snack... She was obviously exhausted from the day but she fixed us a light meal... much appreciated..The breakfasts were amazing... the best capuchinos we had in our 6 week trip.. the little garden out the back is a delight. Thankyou very much for making our stay so enjoyable... 231258,Jayalso,11/21/2006,The best 2* hotel in town My wife and I have just returned from Florence having stayed at this delightful; quietly located hotel; just 15 minutes from the Duomo by regular bus services.Sabina and her husband were always most friendly helpful and offered us a really substantial breakfast to start the day.Following an incident when my wallet was stolen; Sabina generously spent her Saturday evening with me at the Carabinieri translating their report and helping with the necessary telephoning of my credit card details to the visa banking service.We wish them both well and every success in their new business.James Beardsell. Broadstone. Dorset. U.K. 231258,petrichor,11/16/2006,BUONGIORNO PRINCIPESSA!!! Can't believe it has taken us so long to write this review. Guess we're still on cloud 9 from our European tour!We traveled to Italy and France for my husband's 40th birthday and our 3 year wedding anniversary. My husband contacted Hotel Ungherese on-line: in order to book our stay.Let me just say; if you are staying in Florence; you MUST stay at Hotel Ungherese!!First - Read Rick Steves' website: www.ricksteves.com so you understand what to expect when traveling abroad. One review on here complained a/b things you should expect when you travel overseas. It is not the United States. They do things differently. (HOORAY!)Second; stay at Hotel Ungherese for an authentic; Tuscan experience. The owners; Sabrina and Leonardo are simply fabulous! Allow me to give you 10 reasons why:1) Leonardo speaks Italian (and is patient with you when you practice yours); while Sabrina speaks 5 languages - including English. This was a major plus for us because our Italian is quite limited. 2) Sabrina made us reservations to the Uffizi and the Acedemy before we arrived; as well as giving us a great restaurant recommendation = Za Za's - YUM! Have the ravioli with turtle sauce; trust me; unless they are having an off night in the kitchen (which I cannot even imagine happening in Italy) - you will NOT be disappointed!3) Sabrina arranged for a driver take us to Milan at the last minute.4) We got the wonderful surprise of balloons placed all over our bed that said Happy Birthday in Italian. 5) Moments after settling in our room; Leonardo deliverd a WONDERFUL; chocolate birthday cake with a 4 and a 0 candle on top.6) Wine; wine glasses; and corkscrew were left on the table in our room for our wedding anniversary the next day.7) I tried to pay them for at least the birthday gifts and they flat refused.8) Breakfast was sooooo good; hard-boiled eggs; sticky; yummy crossaints; chocolate-filled crossaints (um...might I suggest you have 2?); fresh European fruit; yummmy cheeses; and the BEST cappuchino you have ever had - every morning! Once home; we had to buy a Tassimo machine because we are now completely addicted to their cappuchino. Needless to say; we can't make it like Sabrina Leonardo; but; until our next trip to Italy; it's better than nothing!9) They placed us in a room that overlooked the courtyard and had its own bathroom!!!!!10) They are simply the most lovely people to be around. They have such sweet; thoughtful; and service-oriented personalities I wish we were on our way back to Italy right now! Then I could say: BUONGIORNO PRINCIPESSA SABINA!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! =) 231258,thoslhall,11/11/2006,Ungherese made Firenze great! We had a lovely time and Ungherese helped make it so. It was WONDERFUL to escape the over-touristed area and retreat to a quiet urban neighborhood. We like it well enough to loop back for the Uffizi visit; stay another night at Ungherese and to eat my birthday dinner (the Florentine bistecca) at the hotel recommended Mastrobulleta. We ate there three times: wonderful food; wine; atmosphere and prices. We also enjoyed the Piccadilly for pizza but we missed the pro pizza guy who came on at 8PM. Both places open at 7PM and are pretty slow until 8.The hosts are Ungherese are very helpful and kind. They offer excellent advice and will help with the HIGHLY RECOMMENDED museum reservations. They offer a very nice breakfast included with the room fee which we found very fairly priced. The place is older but very clean and quiet. I would probably not have enjoyed the visit had we stayed in the old area with all the tourists. That is not to denigrate Firenze but the older are is over run with tourists; crowded; expensive and noisey.As an aside; two overlooked musuems in the touristy area are the Museum of Precious Stones and the Science Museum around the corner from the Uffizi. 231258,lchellingworth,11/08/2006,We loved the Ungherese! My husband and I arrived at the Hotel Ungherese for our 4 night stay in late afternoon so it was dark and we were unable to have a look at the neighbourhood. We were given a room right by the front door which I was a little alarmed by because I had hoped for a quiet back room. The room was spacious; very clean; with an extra bed and a chair and table so there was plenty of surface space for our bits and pieces. The bathroom was spotless as well.We needn't have worried about noise because it was very quiet as it is a residential neighbourhood. The only noise we heard were the bells from the local church on Sunday. The bed was very comfortable and we slept like logs! The shower was good and there was plenty of hot water.Sabina and Leonardo are both quiet and not 'in your face' but are friendly and really helpful. Leonardo gave us a map and marked bus stops and clear directions to the very frequent buses (numbers 11 and 17) which whizzed into the centre of Florence in between 10 and 12 minutes depending on traffic. I really liked this as I enjoy going through neighbourhoods seeing how people live and shop. The breakfast was really good; typically continental with cereals; yummy yogurt; cold meats; cheese; croissants; eggs and more!We ate at the two restaurants that were recommended by Leonardo and Sabina. The food was very good at both but we liked the Piccadilly more that the Mastrobulleta but only because the service was so much better. I think our waitress at Mastrobulleta was having a bad day.I would highly recommend the Ungherese if you like a quiet; comfortable; clean hotel with friendly service. And Peggy the cat is lovely; too! 231258,lorriemarchington,11/06/2006,Loved the personal touch and invaluable advice We had read about the hotel on trip adviser and we were not disappointed. Lovely rooms; great outdoor terrace; dogs and cat friendly. Sabina's recommends made the trip great - we ate in the nearby Osteria and the 'Piccaddilly' Pizza place nearby. We will definately be going back!Mick and Lorrie Marchington 231258,argento1,11/03/2006,Conflicting reviews My friend and I booked this hotel based on the reviews. After a two hour ordeal trying to find the place; we arrived and were hardly given a greeting. We were told what buses we needed to take to town and then shown to our room which was right next to the lobby. We had asked for a room with a view of the terrace and were given a room ON the terrace. As a previous review said; the walls are paper thin so if you sneeze the whole hotel hears you. The constant traffic in and out of the hotel is also very audible. Our shower was over the toilet and although I know this is common for older hotels; we were not excited about this and asked to change rooms. We were told that we had asked for a room with a view of the terrace and we have it. Sabrina offered to switch our room the next day to a room in which the shower was separate from the toilet and sink. We also could not open the door to the terrace because the cat would come in our room. The next day we switched rooms and the room was larger with a bathroom that had a separate shower. However; we never felt welcome in the hotel and the whole experience was uncomfortable. Although the room we switched to was not bad the overall experience was uncomfortable and we dreaded going back to the hotel everyday. We had just come from an exceptional hotel in Venice where we were greeted by our name everyday and asked how our day was so it was like night and day with this hotel. Although the room we moved to was not bad; I still have to give this hotel an okay rating because of the service. 231258,billyandmonya,10/31/2006,The Perfect Hotel The View from Room 9 231258,Blou3,10/24/2006,Most Gracious and Caring Owners Ever Full moon from our window 231258,lgluther,10/19/2006,Wonderful Hosts; Lovely Hotel I stayed at the Hotel Ungherese for 5 days with my mom and can鈥檛 say enough nice things about the hotel. I want to reserve especially high praise for the hotel鈥檚 hosts Sabina and Leonardo. I agree with the previously-provided glowing reviews about the hotel itself; so I鈥檒l just give a couple of personal experiences beyond those I had a small accident while driving my rental car for a day trip in Siena. Sabina and Leonardo arranged for me to take it to a garage that fit me in the next morning and determined that the rental car was under warranty鈥揻ixing the damage while I waited for free. If I had been left on my own to find a mechanic (something I鈥檇 have trouble doing away from home in the States) it would have likely cost a fortune and possibly a great deal of time out of my vacation. As it was; it was taken care of in a matter of hours. Leonardo offered to take the car himself; but I couldn鈥檛 impose THAT much. Still; I thought his offer went far above and beyond anything you could hope for at another hotel. Also; when we returned from a day of sightseeing; Sabina mentioned that Leonardo had been foraging for mushrooms earlier and was making mushroom risotto. After expressing how wonderful that sounded; she rewarded my mom and I with a 鈥渢aste鈥?that ended up being a large plate of delicious risotto for each of us. Finally; it was such a trat to play with their friendly cat Peggy Sue and puppy Pongo鈥搕hey added to the already relaxing experience of the beautiful terrace; which was a perfect spot to wind down after a long day of walking and crowds.The people who wrote 鈥渙verrated鈥?and 鈥渘ot as great as the reviews say鈥?appear to have their own personal issues that sound unreasonable to me. To rate the hotel poorly on Service; Location; Value; and Rooms is extremely unfair. The Hotel Ungherese provides travelers with the classic; intimate 鈥淏B鈥?experience. If you want to get out of the crowds of the city; have a true Florentine experience with gracious hosts; in a lovely hotel; that is far more reasonablly priced than others in Florence; then the Hotel Ungherese is for you. I can not recommend it highly enough. 231258,Ollou,10/19/2006,Our wonderful stay at Hotel Ungherese; Florence My husband and I just returned from a wonderful month of travelling throughout Italy with a stay of two days in FLorence. How fortunate we were to have made reservations at Hotel Ungherese where Manager Sabina and husband Marco welcomed us warmly. A most pleasant room was given to us next to their beautiful terrace which was so enjoyable in the evening. An excellent breakfast was served daily after which; Sabina; who speaks English fluently; provided us with detailed touring advice and information on easy access to the centre of Florence. At the end of the day; upon returning to the hotel; Sabina seemed always delighted to hear about our day of touring. We were treated like family and what a wonderful feeling that is when away from home.To make it easier for us; Manager Sabina willingly helped us reserve future hotels on our behalf for the days ahead. Not speaking Italian; this gesture on her part meant a lot to us.A few days after our departure; my husband realized that he had left his architect's ring in the hotel room. Upon calling; Sabina reassured him that his ring was found and that it would be mailed to us in Canada. Such integrity!We wish Sabina Marco continued success in the management of their attractive; quiet and well located Hotel Ungherese. Sincerely;Olivette Jack 231258,mcgarrido,10/08/2006,Charming and Unique My family and I stayed at this property and while we have written about it before yet we were disappointed that someone in Ireland complained about its location and someone in the UK about thin walls or tiny bathrooms.As an avid airline executive; and having a daughter who lives in the center of Florence; I have found the Ungherese location to be ideal because it is in a quiet residential; safe and yet upscale neighborhood; close enough to the center of Florence that you can be there in a couple of minutes.On the thin walls and tiny bathrooms; I have inspected many properties all over Italy and Europe and they are built with bricks and concrete as the Ungherese; and I would not consider the Ungherese's walls thin nor the bathrooms tiny as there is a specific harm to every detail of this property that makes it second to none -- you just have to understand the uniqueness and Florentine flavor to value what this property offers.Having spent several days at the Ungherese and having met the owners and the staff; this is without a doubt the nicest; most polite and highly educated service oriented group that you will find anywhere.The Ungherese is not only worth every penny but more and for guests looking for charm and high class details and services; this is most definitely the place to go.Take it from someone who travels over 300;000 miles a year and who has over 25 years of experience travelling abroad -- the Ungherese will provide nothing but the best.Enjoy;Maria Garrido 231258,JudeSwift,10/06/2006,Loved this place! We chose this hotel because it had free street parking for our rental car [booked to take day trips to the hill towns of Tuscany]. We read that there was easy access to Florence city center by the bus right near the hotel. The bus turned out to be so easy that we cancelled the car and later celebrated the fact that we were in a quiet residential neighborhood. Which brings me to the Hotel Ungherese - it's like staying at your beloved grandmother's house! Very residential; quaint; homey; super clean and absolutely charming; down to Peggy; the little white cat sleeping on the stairs. Sabina and Leonardo's personal attention helped us go from a little reserved the first day to feeling like family on the 5th day when we left. Every morning; we enjoyed a full breakfast downstairs; accompanied by Leonardo's delicious coffee - everything from Americano to cafe latte; and he would gladly make you more than one! My niece and her boyfriend got engaged on this trip; and Sabina provided chianti; flowers and a cute little stuffed animal - all gratis! Sabina also recommended a local restaurant that we went back to two nights in a row. We were a 5 member family group and she joined right in. I would definitely stay there again. I knew that Hotel Ungherese would be a smaller and more community place; and was not disappointed. We stayed in three smaller hotels on our trip [in Rome and Venice] and the Hotel Ungherese was by far the most agreeable. It's clear that Sabina and Leonardo love what they do; and they really respond to people who understand that. Jude Swift; Los Angeles; CA; USA 231258,moogyt,10/04/2006,Not as great as the reviews say Booked this place as we wanted to stay slightly out of the centre in a quiet area and in a personal/small hotel. As I booked the rooms two months in advance I was able to ask for one of the rooms with a 'balcony/garden view' (as recommended by other reviewers of this hotel). Booking was no problem; but when we arrived we realised that our 'balcony' was in fact a communal terrace - so we needed to keep our blinds drawn if we wanted some privacy. The doors are also like paper - and our internal door opened up into the a main corridor - and into the reception so things were rather noisier than expected. I did ask one of the staff if we could move to room upstairs (politely in Italian) and was greeted with a brusk response in English that 'you asked for a room with a balcony so that's what you have. We're full so you can't move.' I responded that although they'd met our requests for a balcony/garden view we didn't know that this involved a communal terrace next to our room and paper thin doors into the main reception area. I just got a shrug in response.So - my advice: - if you do stay here make sure you do not stay on the ground floor- bring your ear plugs- don't expect a super romantic idyll. It's a reasonable; clean; functioning villa in a suburb of Florence. Some of the staff are friendly (2 of the 3).- I won't be staying there again.- it's not so cheap either.....For the money; all in all I feel we would have been better staying in a less personal hotel with thicker walls; a proper bathroom and that standard cold/friendly/anonymous welcome associated with some of the international chains. 231258,globertraveller,10/04/2006,Over rated I toured around the north of Italy with my partner in September and stayed in five different hotels in total with a budget of 鈧?00 per night BB. Having completed my holiday I now have a good idea of what is available in this price category.This hotel (more of a BB really) is about a 10-15 minute bus ride out of Florence. The bus service is quite good (although the buses are very busy at peak times) but inevitably you may wait up to ten minutes to catch a bus so on average you are looking at about 20 minutes to get from the city centre to the hotel and vice-versa and at the end of my three day stay I concluded that if you don鈥檛 have a car you would be better off staying in a hotel in the centre of Florence (especially if you want to visit the city at night).The hotel itself is in a lovely old house which was nicely decorated. Our room was a reasonable size with lots of period features but unfortunately the bathroom had a few problems i.e. the shower leaked and the toilet flushing handle was broken (but the toilet could still be flushed by lifting the cover and activating it).On the food front breakfast was standard Italian fare so don鈥檛 expect too much and the atmosphere in the small breakfast room was very quiet and so you just wanted to eat your food as quickly as possible and to get out. A restaurant recommended by the owner one evening in the locality turned out to be the worst meal of our holiday unfortunately. Overall this hotel is reasonably good but if you don鈥檛 have a car you would be better off in the centre of Florence if that is where the focus of your holiday is. 231258,HCG,09/26/2006,Beautiful hotel; helpful staff and great value My husband and I would absolutely recommend this hotel to anyone visiting Florence. Sabrina was professional; friendly and went out of her way to make our stay in Florence enjoyable and comfortable. The rooms were clean; breakfast was good (enjoyed the expresso and fresh coffee) The hotel is situated in a quiet; nice neighborhood outside of the busy centre of Florence. Sabrina was great in carefully describing how to access a bus into the city centre (which runs every 10 minutes throughout the day and night).Definitely a great value and would certainly recommend to anyone.Thanks Sabrina; for your wonderful hospitality.Heather and Dave 231258,JerseyObserver,09/25/2006,A fine place to stay in Florence The Hotel Ungherese provides comfortable accommodation; sincere hospitality; and convenient location at a more than affordable price. A large room; with a high-quality kingsized bed; was nicely decorated and had an air-conditioner that functioned well. Even at morning rush-hour; there was relatively little street noise to disturb late-sleepers. Proper shutters give guests the option of blocking the intruding morning sun. The hotel is in San Gervasio; a leafy residential district of Florence; and is far enough from the center of town that those arriving by car need not fear the hefty charges that attend a thrust into the historic zone; however unintentional. Rick Steves; the travel writer; was correct in saying that free; on-street parking was to be found near the hotel. Proprietors Sabrina Ravagli and Leonardo Mori will make reservations at Florence's museums for guests; though it is a good idea to ask them to do so weeks in advance. Bus transportation from the hotel to the Piazza Duomo is close-by. From there; feet are the best means of conveyance to a museum. Sabrina speaks excellent English; and she and Leonardo will do their best to provide information or ice; and you'll likely be greeted by the family cat; Peggy Sue; who just celebrated her first birthday. Another plus is the well-furnished; lush garden on the ground floor. Florence is a musem city; and the garden; with its tables and chairs; is a fine place to sit and reflect on the beauty of the city's art; enjoy refreshments; take notes; chat; read a book; or plan activities ahead. Down the street; the Trattoria Mastrobuletta provides an additional reason to stay at the Ungherese. It's an informal restaurant; open late and tending to a neighborhood crowd. Food is excellent; service is warm and cheerful; and prices are more than fair. A request for consecutive pasta dishes; instead of a pasta course followed by meat; as is the custom in Italy; will be honored with a smile. The fresh-made pasta is certainly of double-header quality. In summary; the Ungherese is exellent for the price. It offers a discount for cash and a further reduction if Rick Steves is mentioned. 231258,Hauzi,09/20/2006,Great place; great help I have already had three stays at Ungherese this year. In early April I came to Florence for an job interview. The terrace at Ungherese was the ideal place to prepare for it and the quiet neighborhood helped to get relaxed. AND; I got the job. Since August I live in Florence permanently ( actually very close to Ungherese). In this way; I wanna use this forum to say thank you to Sabina for her hospitality. Particularly in the first days; when I was moving to Florence; she was of a great help which made things a lot easier for me. Thank you! 231258,travelinfamilyof4,08/12/2006,Nothing less than splendid!!! What can I possibly say that hasn鈥檛 been said again and again in each of the previous glowing reviews? I could say that the Hotel Ungherese was an enchanting hotel: that the young owners; Sabrina and Leonardo; were charming; accommodating hosts; that the hotel was immaculate and inviting; that the breakfast buffet was healthy; beautifully displayed and delicious; that the location of the hotel was perfectly set in a quiet neighborhood a short bus ride to 鈥渄owntown鈥? that Sabrina鈥檚 recommendation of a restaurant turned out to be one of the highlights of our entire European trip. Yes I could say all that; but that would be a simply restate of what so many reviewers have already said. But only a few of the reviews have touched on the true essence of this hotel experience and what made it so incredibly special. If you are a 鈥渢ourist鈥?looking for a downtown hotel with a fancy lobby; expensive dining room and an impersonal concierge who talks to a hundred different guests a day; don鈥檛 stay at the Hotel Ungherese. But if you are looking to experience Florence as if you actually lived in this beautiful city; as if you were a member of a wonderful family living in a Florentine neighborhood; where the recommendations for restaurants and sight seeing come from someone who knows you by name; I guarantee that Hotel Ungherese is the place for you. Every moment will be memorable. The Uffizi Gallery; the Pitti Palace; the Boboli Gardens; the Duomo; Galleria dell' Accademia; the remarkable Santa Croce (recommended by Sabrina 鈥?don鈥檛 miss it!!) 鈥?all these sights are a 10-minute bus ride from the hotel. And when you return to the hotel; you can step outside on to the lovely flowered terrace and experience true Italy 鈥?for from this terrace you can watch and listen as Florentine neighbors chat across flowered balconies as they hang their laundry or water their potted plants. It is all so colorful; vivid and real. It is nothing less than splendid. To Sabrina and Leonardo we say thank you for making our celebration in Florence so special 鈥?our 13 year old will never forget it. We will return. And to everyone reading this review I can only say: DON鈥橳 EVEN THINK ABOUT STAYING ANYWHERE ELSE!!! 231258,Wienerin,08/10/2006,What a nice place to stay!!! Let me confirm what other people have already said about the Ungherese in Florence - it's the most charming; friendly and GREAT value place to stay when exploring Florence. I have been to this city many times before but never enjoyed a hotel so much. The location is great: the centro is just a short bus ride away. The hotel is very nice: the rooms are small but nicely decorated and clean; the terrace offers a marvellous spot to relax after a long day of sightseeing and the owners are extremely friendly and helpful. I will certainly come back. 231258,Indynomad,07/24/2006,Great treatment at Hotel Ungherese showReview(5503402; 'full'); 231258,Harbert,07/20/2006,Extraordinary Value showReview(5491000; 'full'); 231258,misschickie,06/29/2006,Excellent Service!! showReview(5407634; 'full'); 231258,RMDJW,06/17/2006,First-class Experience showReview(5356095; 'full'); 231258,ATripAdvisorMember,06/04/2006,A Hotel that feels like a Bed and Breakfast showReview(5298404; 'full'); 231258,mgarrido,05/02/2006,A home away from home showReview(5029611; 'full'); 231258,ATripAdvisorMember,04/05/2006,Picturesque and Perfect showReview(4934771; 'full'); 231258,ATripAdvisorMember,11/26/2005,Perfect stay showReview(4144509; 'full'); 231258,fa106,04/01/2007,Le due stelle sono solo sulla porta... showReview(7266465; 'full'); 231258,MDCM,10/31/2006,Un hotel excelente showReview(6032708; 'full'); 231258,NRyDB,09/26/2006,Un hotel extraordinario. showReview(5857297; 'full'); 231258,ATripAdvisorMember,06/04/2006,pensionato showReview(5297073; 'full'); 231258,ATripAdvisorMember,01/10/2006,accogliente showReview(4335615; 'full'); 231320,LollyNYC,12/01/2008,Not as bad as you'd think After reading a lot of the one star reviews on here; I was a little nervous...but my expectations were definitely exceeded. Yes; it's grim and dark and old; but that's part of the experience. You don't go to Amsterdam to stay at a Marriott. If you don't want any surprises; then yeah; go for your chain hotel and be pleasantly bored. The Damrak is definitely anything but boring...I would say the best thing about the hotel is the Argentinian restaurant downstairs; where guests receive 10% off of their meals. Also; the wireless was faultless. I'm a student and rely on the internet to stay up to date with my classes via Blackboard; so internet is always a big deal for me. I never had a problem. Finally; the location...you really can't beat it. You're smack in the center of the city; less than a five minute walk from the Central Station; and you can just step outside and have your choice of dozens of cuisines and things to do. Definitely a touristy area; but convenient.Now onto the grim - there are no smoking signs in the rooms; and I requested a no smoking room...but what they don't tell you is that smoking IS allowed in the hallways. So everyone on my floor stepped out at all hours of the night to smoke; and that stench seeps into your own room. I woke up sick one morning. Really not healthy. Also; my sheets looked clean and new; but the comforter had an odd smell to it. I did without. The rooms are old and the carpets and decor are definitely from the 70s; but that kind of adds to its charm. Parts of the carpet are warn down and gritty; but I wasn't going to let that ruin my trip. I wore flip flops. The bathroom was definitely clean and the water pressure was really good.My other complaint was not really the hotel's fault; but the guests are SUPER noisy. The walls are thin (old building); and it felt like the adult guests here were more ridiculous than any of the guests I encountered at various youth hostels. They were coming in at all hours of the night; pounding on everyones doors for fun; screaming in the halls; etc. For about three hours on Sunday night I had to listen to a sports game blasting and the groans and cheers of the men watching. There's only so many times a staff member can tell people to quiet down; so it's not their fault.Another thing I thought was weird was that you had to leave your key whenever you left the building. You left it with the front desk clerk and picked it up when you came back. To me; it wasn't really an inconvenience; except for when one clerk was more interested in the internet than helping guests. But another clerk knew who I was and what room I had; so when she saw me coming she had my key ready and waiting; which was very nice. But then when I was thinking about it; I realized that it means the hotel staff knows exactly who is in their rooms and who isn't at all times; which didn't really feel secure to me...When it boils down to it; if you want convenience and a low cost and aren't afraid of a little grit; the Damrak will exceed your needs. But if you're the type to complain about every little dent in the desk or chipped paint on the wall; go to a chain so you feel like you're back in the US. 231320,TheLickster,09/17/2008,Very good experience I booked the Hotel Damrak for a 1 night stay for my wifes birthday in May 2008. I had read several mixed reviews so didn't know exactly what to expect and like everyone; was hoping for a good one.We arrived at the Hotel at 10.30 am to be greeted by a very friendly reception lass that went out of her way to be nice. Cases were left in the luggage room which was cool as we couldn't get into our room until 1pm. We were in room 36 which was excellent and a double room. No view from the window other than the escape exit stairs but it was clean with clean towels and floors and clean walls and the tv worked perfect and had a remote. The bar and restaurant were cool with plenty to choose from. Breakfast is NOT bacon and eggs; lol; which was a litle disapointing; but when in Rome.....eat the continental crap they serve for breakfast.Location is 100% awesome. You are a few yards from Dam Square and the famous red light district and cafes; the sex museum is like 5 buildings away and Centrall Station is close enough to nearly be able jump to. This Hotel is in the middle of everything you would visit Amsterdam for. My wife and I are 35 and had an awsome time. The price for the room was great; 拢80 for us both. Would definitely stay in this Hotel again from our experience. Hope my review helps. Please message me for any further details that I may have forgotton. Cheers; Steve 231320,Craigmogs,09/09/2008,Once bitten This is probably the worst room I have ever stayed in. Mould on the walls and ceiling; missing carpet; rubbish in the draws etc. Staff were completely unimpressed with our complaints. There are far better hotels in amsterdam for the same price/ a little more; I suggest you stay anywhere other than here. AVOID. 231320,chickensBangor,09/01/2008,disgusting damrak the damrak hotel is absoloutly disgusting. The photos on the website are very misleading; they cant possibly be the hotel we stayed in! the rooms are nothing like the photos. they are dirty; dark and very grim. there were stains all over the walls; staff regularly walk into the room and you get a sense that anyone can and will just walk in at any time!i cried on the first night as i was dissapointed by the hotel and i actually felt dirty even being in the room cus it was so mingin!if we hadnt spent all or money on the hotel; we would definitly have looked for somewere half decent to stay!never stay at hotel damrak! im convinced the only reason we didnt see rats was because even the rats wouldnt stay there. 231320,neilboi,08/30/2008,Best Hotel On Damrak Folding Bed Too 231320,haybon8,08/20/2008,Hotel From Hell!!! Fusty; damp stench; and mould and muck everywhere!!! 231320,arsmith5,07/31/2008,Lousy Hotel The only good thing about this hotel is that is close to the Red Light District and the Centraal Station. The restaurant is OK. The receptionists are rude and could care less about anything you ask them. Employees just barge into your room without knocking. No; there is not a chain on the door. One time two guys burst in to check the safe. The other time a lady burst in to tell me that today was check out day. There is no air conditioning; no ceiling fan so no circulation when its hot out. The bathroom is tiny and smell of mildew. You can sit on the toilet and have your head in the sink at the same time. They make you pay a 20 Euro deposit for an iron then claim to know nothing of the deposit when you give the iron back. The TV is tiny and has no remote. So basically nothing special for you at all. Just a bed and a roof over your head. 231320,Hutchy11,06/27/2008,Central Hotel ; clean rooms ... would stay again! On reading the reviews from this website too be honest I was expecting to stay in the most run down grotto in Amsterdam! But to my surprise it was far from it. We arrived to the hotel late (11pm) to be greeted by a friendly receptionist. Our friends had already checked into the rooms so we couldn鈥檛 wait to get seeing what they where like. I read reviews that the carpet is filthy?? 鈥? A surprise to me as the rooms have wooden floor!! We paid 拢50.00 PPPN and I feel this was VERY good value. You can walk to all the attractions in Amsterdam and you are a stone's through away from both central station and Dam Square. I think the bad reviews of this hotel have basically came from complainers this is my first time writing a review on this site but I felt I should show the hotel in a light in which I saw it. Clean; nice staff and does exactly what you need for Amsterdam. Let's face it if your going to Amsterdam to sit in you room all day and watch TV 鈥?. Then your in the wrong city! Would recommend this for friends; although if I was family or going away on a romantic weekend then maybe splash a little more cash. Enjoy the DAM! 231320,ejg123,06/01/2008,Stay away from the single rooms! I went with my mum to Amsterdam for a sight seeing break and we booked this hotel as it sounded central and was close to where the tour buses and boats left from. The on-line reviews seemed fair for the price and we booked a single room each. I really don't know where to start describing what we were presented with. The rooms were shocking - very tiny and dark. If I'd had a cat to swing it would have hit its head on the way round. A small single bed was pushed up against the wall with a pillow and throw/duvet folded on top (it was a make your own bed up style). The sheet however was already on the bed and I noticed a rather dark curly short hair on it - grim. There was a TV but it had wires sticking out the front so I wasn't going to touch that. There were cigarette burn marks in the walls and ripped furniture. The only ventilation was from a small window that opened out on a small smoking area in the middle of the building - this was filled with rubbish and pigeon excrement. If you opened the window then mosquitoes and flies came rushing into the room. The cleanest place was the bathroom; but I was not going to sleep in there. I refused to unpack and preferred to carry all my valuables in my handbag than leave in the room or safe while we went to find alternative (and much better) accommodation. I can't comment on the double rooms - the pictures of which enticed us in the hotels advert; if I had been aware of what the single rooms were like I would not have considered this hotel for our stay at all.Even the location leaves a lot to be desired; what the reviews don't tell you is that Amsterdam is having a new metro system built. The street the Damrak is on; and area from which the canal trips leave from; is filled with large cranes and noisy diggers obscuring the view of the canal and historical buildings. Apparently its going to be like that for a few years yet.If I had been a backpacker only needing a one night sleep over then this hotel may have just been marginally suitable; but I would say 拢50 a night is incredibly steep for that purpose. I'm 36 and my mum is in her 70's - if you are of these age groups and are looking for a respectable hotel. Look elsewhere. 231320,foxyladyno1,04/07/2008,dreadful damrak arrived to a soaking wet room window left open bed soaked no one came to his rectify this problem after asking 3 times there were even mice running around yes MICE discusting and not helpful in fact the restaurant staff were extreamily rude. dont eat or stay there a real rip off 231320,skindog79,02/19/2008,hotel disaster restaurant seems nice downstairs and reception. then you arrive in the room ripped carpet; cowboys for plumbers toilet was about 7inches off the wall and the heaters that bearly worked were hanging on and no more. the curtians if thats what they call them were okay to be honest. beds were single and pushed together but not bad for a nights sleep!! the furniture; i.e drawers and chairs; were all broken or hanging together. the fire alarms in our rooms were either wrapped with a condom or stuffed with tissues to stop the smoke!! managerial staff were not helpful and rather aggressive towards us!!!! this is only from group of 18 yr olds looking for place to stay for party weekend but this was a rip off!!!! beware!!! 231320,stobes,02/19/2008,[-] damrak the only good thing about this place is its location everything else about it is [-]. the room was freezing cold; dodgy shower; tiny bathroom; most things were broken in the room; there was a condom covering our firealarm so it wouldnt work and one of there staff tri8ed on a number of ocasions to charge us for 5 large beers which wee never even had; so dont go to this place; there is alot of nicer places very nearby aswell. 231320,UkStevo,02/13/2008,does what it says on the tin... stopped in amsterdam a few times..close to train station and sightseeing...one of best value around...continental breakfast only available...where is the traditonal breakfast gone..haha... 231320,NotTooPickybutCMon,02/01/2008,Not too shabby... For my first taste of a European hotel; the Hotel Damrak was actually not bad. I was pleased to get it at a pretty good rate and it was backed up by a satisfaction guarantee by another website. As I said though; it was my first Euro hotel; so discern on your own what things are standard and what things are outside of the norm. 1. The rate was good. $50.00 Euro less than surrounding hotels.2. The entrance was a restaurant/Inn.3. The lobby was actually a reception desk at the posterior of the restaurant/Inn.4. The elevator was a great sight to see! :) No need for steps with luggage.5. The room ( a single) was adequate; although small (but it WAS a single).6. The room; bathroom; closets were clean and well prepared. Good water pressure.7. The continental breakfast (coldcuts; veggies; cereal; eggs; cheese; juice; milk; etc.) was different and pretty good. Kept me healthy and full at the start of my day(very important as that meant that I had more Euros in my pocket!)8. The maid always came early (good). She always brought her two kids who played tag and games in the hallway (bad).9. When you left the hotel; you had to leave your room key. ( good? bad?)10. You could not have any overnight guests (bad). One of the staff members told me about this; the morning after I left with my overnight guest (GREAT!)11. Very friendly and helpful staff.12. PERFECT location!Would stay there again; but just in a bigger room. 231320,Speedball2,01/29/2008,It is what it is -- and that's pretty much OK You can't beat the location; just a block or so from Amsterdam Central Station and the Red Light District. The staff was very helpful -- they were nice enough to get my room ready a few hours before normal check-in. Very friendly -- even the waitstaff was pleasant (the lobby doubles as a restaurant).Breakfasts are about as basic as they come. If you'd like a break from the hotel breakfast; I recommend De Vergulde Lantaarn; which opens at 9 most days (10 on Sundays; I think). It's on the street just behind the hotel (red and white awning). (Go north from the hotel; hang a left at the first alley -- it's a narrow street; then left at the first street. About 100 feet down on your left.)Basic accommodations (I had a single room) and that's about it. You get two towels and the soap comes in a dispenser (no swiping bars to take home). Housekeeping; heaven knows why; likes to come in a lot -- it wasn't unusual for them to show up three times a day. Though the rooms had deadbolt locks; housekeeping had no way of knowing I was trying to get some sleep -- no Do Not Disturb tags. So; they'd constantly knock to get in.I got the feeling the same people own several of the hotels along the Damrak -- I seemed to see the same people in several of the hotels.Pretty good sized room safe (enough for a laptop computer and a couple external drives with room to spare.)If you're looking for a basic room to serve as home base; you'll do OK here. Things got a little noisy in the halls in the evening but nothing that disturbed me too much. If you need somewhat better accommodations; try the Hotel Inntel; the Victoria or the Golden Tulip (all within a stone's throw of the Hotel Damrak). I wouldn't recommend this place for a honeymoon but; for what it is; you'll be OK. (FYI; the Inntel is directly across from the Betty Boop Coffee Shop -- where Quentin Tarantino wrote a good bit of Pulp Fiction.)If you're really looking to spend some coin but stay in the same location; try the Swisshotel or; if you really have deep pockets; the Krasnopolski. 231320,VLobos,12/17/2007,Convenient Location - Good Value I stayed at the Hotel Damrak for one night on an overnight layover in Amsterdam. I requested a newly renovated room as others on the site have suggested and I did get it. The room was tiny but perfect for a single traveler looking for a place to stay overnight. It was clean and comfortable with a tv and a bathroom. The hotel was a short walk from the train station and the red light district. It is on Damrak St. so the location was excellent for a quick stay. The hotel staff was very friendly. Breakfast was not very special. This hotel is great for people who want a place to stay while they see the sites; not for relaxation or amenities. 231320,mairesinead,10/23/2007,Okay! I read the mixed reviews on this hotel before I booked it and decided that I had to go to make my mind up for myself.My boyfriend and I stayed here and requested a newly renovated room (which we got) and found it very clean and all furniture was new.However;the room was small enough and the bathroom was tiny.We could get over these things but the things that bugged me the most was that our double bed (2singles together) kept moving apart if you slept anywhere in the middle of it;there was nothing to hold the 2 beds together;if we were awake in the middle of the night we could hear the next room using the toliet (and not just the flushing of the loo!);we were not allowed to bring food up to the room which was kind of silly as you dont want to eat in the restaurant everyday but we managed with out any hassle to bring food up anyway and there was only 2 english speaking channels and 1 was sky news.I am not sure whether to recommend this hotel or not.It had good and bad sides.The location was great and I guess it was fine while we were there and done the job but I dont think that I would book again. 231320,JesterDonnelly,10/02/2007,Value for money The hotel has a great location in central amsterdam and is typical central European hotel. Small and easy going with good bedrooms and ideal for the free traveller looking to explore a city.The rooms are fine but seem to be better on higher floors. Restaurant is very good value and nice food. Left luggage storage; 24 hour reception; friendly staff and great location - what else do you want? It isnt as if people sleep when they go to Amsterdam! 231320,RichardANDJacqui,07/22/2007,Got what we expected Six lads; on a stag weekend in the Dam.Wasnt looking for a five star pad. We wanted a place that was central; and cheap. This fitted the bill.I wouldnt take the Mrs here; but all we wanted was a bed to crash into; get up; showered; then out again. The hotel Damrak fitted the bill fine. If your taking the Mrs; spend 50% more and go in the golden Tulip around the corner.If you want a clean bed and a shower close to everything; as cheap as it gets; this is fine.I would stop here again with the lads. 231320,ashboy,07/10/2007,Hell in Amsterdam ! Except for the convinient location I can not think of even one good point about this hotel. PATHETIC is the word! The Room was size of a rat hole; The bathroom with faulty plumbing. When i checked in the room was smelling like a tobacco factory.the bed; was one of the worst i had used in a hotel ever..I wonder how do they manage to get three stars?? Is there a forum with the amsterdam hotel deptt or municipailty where one can complaint about them.At the breakfast time ; the hotel staff was more intrested in pimping their ENGLISH BREAKFAST to passerby than make sure the hotel guests are looked after..PLEASE do not stay here.. the staff is rude andCAN NOT CARE LESS attitude is smeared all over.I regret the choice that i made; since i had payed all the money in advance I was like a captive.. 231320,Dicky54002,07/01/2007,Could have been awful...but... Friends booked the Damrak for a long weekend with us. After reading the reviews here I was worried to say the least. The hotel is only a few minutes walk from the central station and is very easy to find. The girl at reception was welcoming; informative and friendly. We were given rooms 15 and 16 and they were sadly what I had feared from reading the reviews here. The furniture was old;dark and in a bad state; the carpet was so old and dirty that you wouldnt want to walk on it barefooted. There were electrical wires hanging from an old hair dryer in the bathroom. The rooms both stunk of stale cigarette smoke.We told the receptionist that we were non-smokers and would like to change rooms and she was really obliging. She immediately offered us some other rooms - 45 and 55. We checked these out and it was like a different hotel. The top 2 floors are completely renovated. New floors; carpets; beds and furnishings. The rooms were light and modern. We were so relieved and really enjoyed our stay. Strangely though they didnt seem to have really bothered to do up the bathrooms; but they were fine albeit really tiny.Breakfasts were Bread rolls; ham; cheese and jam. Cereal; Coffee and juice. Not great but ok for a continental breakfast in a budget hotel. Cooked breakfasts were available at the menu prices. We tended to have a quick bite and then brunch somewhere nice a bit later in the morning. Dont miss the 'Pompadour' in the Nine Streets for amazing cakes and coffee ! Do miss the Metz restaurant with its uninspiring and overpriced food and inattentive staff.The reception staff let us store our bags all day in a locked cellar room on the day that we checked out.The Damrak has a great location: Central station just a few mins away. Trains run directly from Schipol airport to central station regularly for just a couple of euros.Hollands No 1 chip shop is a few doors away. Very good! ATM less than 100 yards.Red light district with loads of bars; coffee shops; restaurants and... well... everything and more is just over the bridge opposite the hotel.So; if we hadnt changed rooms it would have been pretty grotty. It would have been a grin and bear it hotel experience. As it was we were well pleased.I would recommend that you stay at the Damrak if you can book a room on the 4th or 5th floor.We paid 380 euros BB for our double room for 3 nights thurs to sat. 231320,Caerleon1,06/18/2007,Location best feature We arrived and booked into a triple room. The room was basic however contrary to other reports posted the room was clean. The bathroom was not great; however sufficient; the shower pressure was excellent. We were in room 31; which would not probably be a room I would recommend. As it was relatively warm we needed to leave the window open; however as it was located on the main street; the noise did not stop for 24 hours. Once the drunks went to sleep the trams started. The reception staff were really helpful and friendly. Breakfast is served until 10; however this was a big disappointment; we arrived at 9.30 to find no meat was available; however you could have a coffee and a bread roll. Whilst we noticed the food served in the restaurant looked nice; the breakfast experience put us off eating there. Would I stop again? Probably not however if I was in Amsterdam with a group of male friends; I would consider it; mainly for its location to Central station; the price at 140 Euro would need to be better though. 231320,GraFlan,06/16/2007,Disappointed on return to this hotel... Having been to amsterdam twice before and having stayed in the Damrak previously; we decided to re-book. First time round; we got a nice contemporary design room; which was clean well looked after and perfect for taking a mid day rest!! However on return to this hotel we got a room that time forgot. Straight out of the 70s the room was dirty (you couldn't really see the pattern on the carpet; it was crying out to be cleaned... for about 20 years i guess). There was evidence of vermin eating away at the skirting which was a little scary; air-con was broken and when I complained about it was told it would get fixed (hmmm...) This time round; I found the service from the front desk to be less than I had come to expect; infact they were quite dismissive of my concerns.... There was also a number of items advertised on booking which were missing from the room; eh working air-con; hairdryer etc! Team that with the electricity sockets coming away from the wall; light fittings with exposed wires ; missing light bulbs; missing remote control for the tv and the cigarette buts down the toilet (there when we arrived); and rancid butter on the breakfast buffet; you can see where I'm coming from ...... Had i reviewed his hotel first time round it would have got a 4 from me; but having stayed in the fawlty towers end of the hotel; I've been left thoroughly disappointed.... however the hotels saving grace has been its location; which is a convenient 2 min stroll from dam square; and surrounding shopping streets etc. All in all I don't believe I got value for money in this establishment; mainly due to the way in which my complaints were handled. I wouldn't even consider staying there again... 231320,Scorpio47,06/09/2007,Location Location We have just returned from a short stay at hotel Damrak Amsterdam; The location was great; right in the heart of the city. The hotel itself is in need of some serious modernisation. I know it is an old building but the carpet was dirty and was not fitted to the walls;the room needed a lick of paint and the curtains needed hemming. The shower was very powerful or it would have been if it had not had a hole in it; sending most of the water sideways into the bath. The double wardrobe only had one door which was difficult to slide. There was a fitted hairdryer in the bathroom; at least the fitting was there but no dryer only wires hanging down.We will not be returning to the hotel and could not recommend it to anybody. The only thing going for it is the location. 231320,Sarah6969pink,04/18/2007,Great location - but that's it!! My boyfriend booked this hotel not having checked trip advisor; so I was a bit weary about stay here.The one thing this hotel has in it鈥檚 favour is the location 鈥?which is great 鈥?near the trams; near the station; near the centre. This I could not fault. However that is where the praise stops. Our room was pretty dire鈥?.really small; was obviously decorated in the 70鈥檚 and has not been touched since!! The beds had springs sticking out of the mattresses; the sheets were not changed all week and the towels were ripped. The bathroom was actually OK; otherwise I don鈥檛 think I could have stayed. And the rooms do have TV (which kept my boyfriend happy). I complained that the room was nothing like the refurbished room my boyfriend had seen a picture of and I was told they were fully booked and could not move us. So we were stuck!!! Would possibly stay again (if only going for 2 nights and if we could get room for aprox. 拢50 鈥?I would NOT pay more than this for it 鈥?we paid 拢90 a night - not again!!). I would rate hotel 2 star; not 3. 231320,mandyliscious,03/30/2007,good location and good value me n my boyfriend have just came back from amsterdam. It was brilliant and we are planning to go again. Damrak Hotel was a good location and very close to all the main shops.The room was small but ok. The staff were very polite and friendly and the restaurant had a nice atmosphere too. 231320,deznottsuk,03/08/2007,Could not fault the hotel - Will use again After reading reviews on Tripadvisor was little weary of going to the DAMRAK HOTEL ; I do not know what we were worrying about. The hotel room was clean; better than some ive stayed in in Amsterdam. The receptionist asked us ( 3 men - aging 38/43/50) to inspect the room before paying. We were in room 42 4th floor. The lift was out of order when we were there but was not a problem for us. WILL use this hotel again without a doubt. Those who complained on this site must have gone to a different hotel to us?Highly recommend this hotel. VERY central to train station / Red light/ Dam Sq. 231320,pookieljhb,03/01/2007,Hotel Damrak (dont b confused with Damrak Inn) My partner and i went to amsterdam last Wednesday and stayed until Tuesday. We were staying at a 4* hotel called the Gresham Memphis; which we got a really good deal with thanks to a website; however the last night (Monday) they we're charging us double what we'd paid for all the previous nights. So we decided to have a look for hotels around The Dam and Central station for the last night; We got a twin room for 85Euros.We decided to stay here because friends of ours had for the last 4 years and when we spoke to them they said the Hotel Damrak has some new rooms and some older rooms. We had a modern new room which apart from the bathroom was just as good as the 4* we were previously staying in.The bathroom is tiny and a bit grotty but nothing you couldnt live with.if there's two of you and you both want a shower; dont expect to go straight after each other; as it goes freezing cold! Believe me; it was freezing!The hotel staff were really great and let us leave our bags there in a locked cupboard until our flight - some 10 hours after we'd checked out there; which was nice.The breakfasts are the same as they are in every place i've been to in amsterdam;you get tea/coffee/juicecereals/bread with either jam; ham or cheese.That's it - but approx 3 doors away they do fry ups for 5euros; approx 拢3.50I would definately stay there again; but please shop around for your prices and dont be afraid to go outside the centre as the trams are fantastic and so cheap; you could end up saving a fortune just for being 10mins away.Anyway hope this helps.Laura 231320,loloko,01/31/2007,run away run away fast;breakfast was for pigs;and the rooms colder than outside 231320,stevescfc11,01/09/2007,What a hotel. I have now been to amsterdam 4 times in the past 3 years and everytime we have stayed hear we have booked in this hotel. first of all i think this hotel is excellent and i wouldnt book anywhere else; location is the best and the staff are ultra nice. i have even booked up again for two quad rooms in april.some of the reviews i read i think they are from rival hotels in the same area; i can honestly say this hotel isnt bad at all. its not the hilton but its not a hostel.. what could also happen is people getting mixed up with damrak hotel inn which is a lower class hotel!!!overall i wouldnt go anywhere else.. 231320,superkala,11/20/2006,Do not stay here Ever I would definitely not recommend this hotel at all. Its supposed to be a '3 star' hotel! The rooms and bathrooms are not the cleanist. The sheets are not changed; the towels are not changed and best of all..... There was a mouse in my room and I was told that Amsterdam has a mouse problem so tough and all you get is a mouse trap. I asked for another room and there wasn't any; however they did offer me a room in one of their sister hotels; a 1 star hotel with a bunk bed and a shared toilet (now if the Damrak is a 3 star; I dred to think what the 1 star would be like) I wanted to leave this disguisting hotel but they wouldn't refund me any money and as it wasn't a cheap hotel; I couldn't aford to get another hotel at the time. I also asked to speak to the manager but conveniently he had gone home and wouldn't be returning until I was on the plane home! And to top it off I didn't even get an apology! 231320,Lexielegs,10/15/2006,Pleasantly dam(rak) surprised First view of the hotel 231320,sims100uk,10/07/2006,Damrak hotel is the best Damrak hotel was the best in Amsterdam i have stayed in. Been there 4 times now and just back from bein staying with hotel. Is in a very good location. Safe in rooms; smoking rooms. Even though we had originally booked the room for 3 people when we arrived there was 4 and was very easily changed for a 4 bedroom room right at the time! TOP CLASS QUALITY STAFF AND CLASS PLACE TOO STAY! WILL BE BACK!!!!! 231320,phat1234,09/11/2006,Never ever ever stay here I arrived on a Monday evening for the second of my stays in Amsterdam and having been before I knew not to expect quality hotels at reasonable rates. In booking this 'Hotel'; I thought the location was good and the price ok.On arrival; we were welcomed through their restaurant enterance which isnt a great start. The check-in girl was very nice and accomodating; but once we entered the lift; we knew this wasnt going to be to our liking. We got to the room; opened the door; and took less than 5 seconds to walk back to the lift. The room was very small; had no natural light; seperate single beds (when we requested a double) and smell was appalling. As we hadnt payed; but booked by credit card; I raised this with the check-in girl and after a couple of calls agreed not to charge us. I wouldnt have payed anyway.I would not advise any couples seeking comfort to stay in this hotel; it is suitable for the '[] teenagers' who couldnt care less about the size or smell of the room..... 231320,lorrie1,08/14/2006,Ran Out Crying Myself and my partner have been to amsterdam 6 times before and we have stayed in various hotel and in one hostel. When i booked this hotel i did so because of its locality .ie near central station and all the shopping streets ; pubs and clubs. etc...On arriving we went to reception and were welcomed by a lovely assistant. We went through the usual check in procedures and then she asked for us to pay up front which we did and got our key to our room. as you ususly do. As soon as we stepped out of the lift i knew straight away i wouldnt stay . When we opened the door to the room i nearly fainted..it was the worse smell i have ever encountered; the walls were filthy and the bathroom was a disgrace; we just stood there dumfounded. We left our bags in the room and went and found another hotel and then retreived bags and went to check out. They insisted on showing us another room which was slightly cleaner but i just wasnt staying. We were only refunded half of our money.....i was just too upset to go further about getting a full refund....after all this one of the girls behind the receiption even admitted that the room wasnt one of their best.....so why give it in the first place..... 231320,ATripAdvisorMember,07/03/2006,great room; great location; great time! I travelled to Amsterdam with two female friends to celebrate the end of university in June 2006. After reading the reviews of this hotel we were really worried about booking a short break here. However; we decided to go for it; as it wasn't expensive and looked like a good location.We arrived in Amsterdam and caught the train to Amsterdam centraal station in the evening. We were amazed at how easy the hotel was to find; and when we arrived; we were greeted by the hotel staff who were friendly; and spoke good english. We had booked a room that could accomodate three of us; and when we got to the room we found that there were three beds; the room was clean and cool and did not smell (as some past reviewers have found) and we had been provided with fresh towels and a fan to keep us cool. The hotel is perfectly placed; as it is right in the middle of the city. All roads lead back to Damrak; so it is very hard to get lost. It is close to the red light district; but not so close that you cannot easily avoid it if you wanted; and public transport is very close (with the station at the end of the road; and trams passing the hotel door every few minutes)We were concerned about the hotel being noisy at night; because it was right on a main street; and our room was at the front; however we found that with the window closed; we were not disturbed by outside noise at all. We always felt safe in the hotel; and had no problem with fellow guests; althogh at times; as three young women; we were very aware of the drunk men who wander the streets of amsterdam looking for women at night (girls; ALWAYS stick together in the street; especially at night as it did not always feel very safe.)Breakfast is served between 7am and 10am in the downstairs restaurant (which is full of character and charm) and consists of cornflakes or rolls with jam; and various hams and cheese etc. It is basic but nice; and there is fresh tea; coffee and juice.All in all; we really enjoyed our stay at hotel Damrak. I'm not saying that its perfect; but for a basic two star cheap hotel; you cannot beat it. We had a very enjoyable stay; and if i come back to Amsterdam; I would not hesitate to book ths hotel again. 231320,holty74,07/03/2006,Not bad at all My second time in Amsterdam but my first in the Hotel Damrak and I must say it wasn't all that bad. Good points were the cost; the location (as it's name suggests on the Damrak; 2 mins from Dam square and 5 mins from the centre of the Red Light District and it was clean and warm and the resteraunt below the hotel was OK.On the down side; the rooms are small; the staff pretty unsociable and as with most places in Amsterdam; the stairs are incredibly steep.Overall; it depends what you want. This was my annual boys weekend away so we thought it was great however if I go to Amsterdam with my wife and kids; we'll be booking something more upmarket. 231320,alienmitch,04/21/2006,Nice hotel will stay there again Dam square getting ready 4 fair 231320,al100,01/19/2006,Come on; not that bad; just get st*ned... Okay so it's tired; the receptionist isn't the chirpy sort and it's not the cleanest.But if you're a group of lads who are hitting Amsterdam for a bit of the usual entertainment it's ideal - cheap and slap-bang next door to the Red Light District. Staggering distance in fact so you can really cut loose.I stayed in what they called the penthouse - basically the big room at the top with a double; a single and a couple of big matresses on the floor. Great value if you don't care about creature comforts or the cr*p breakfast yet don't want to live in complete squalor.Go on; give it a go. With your mates; not your girlfriend though. 231320,ATripAdvisorMember,12/03/2005,40 euro? What do you expect! Budget hotel; if you get it for 40 euro you cant expect any better really; staff were friendly and you get to inspect the room before you stay! My room was completely new; only thing they didnt have was a fridge; idea for the budget traveller 231320,ATripAdvisorMember,09/16/2005,this hotel definitely sucks I spend 3 days in this hotel and this was definitely the worst hotel I stayed in my backpacking experince in western europe. First of all price was high and definitely doens`t worth it. Personal was stupid; they are not helpful at all. Housekeeping wakes you up by knocking the door terribly at 11 am which makes you think there is a fire in the hotel. They don`t clean the room at all; all they do as cleaning is tidying the linens and changing the towels. There is no fridge in the room. There is only one good point about the hotel that it is close to the main attractions of the city... 231320,ATripAdvisorMember,08/08/2005,Central location; friendly staff. Walk from the train to this hotel was short and towards the center. Breakfast was great once we found we could request hot water for our tea. Room was large and clean for this family of four; although furnishings were a bit worn and light bulbs must be rationed. Quite a climb to the room ; most of it on the lift. Would stay again despite the high price. 231320,ATripAdvisorMember,07/03/2005,Old but clean We went to Amsterdam for a girlie weekend. Got a cheap flight and booked a cheap hotel. For the price we paid you can't complain. OK - the hotel needs modernisation but it was clean; if old fashioned. No bedbugs got us..... breakfast was fine and the hotel was in a great location - we were able to walk everywhere. So if you want a cheap hotel in the centre of Amsterdam I wouldn't pass the Damrak. We enjoyed it....................... 231320,Exoleen01,05/24/2005,Stay Away!!!! In all my years of travel; this is by far the worst hotel I've stayed in. The 'non-smoking' room reeked of cigarettes. The linen and bedspread were full of burn holes and - of course - reeked of cigarettes. Complaints to management were met with a shrug and a 'there's nothing I can do'.The walls in the room were chipping apart.Worst of all - About 15 minutes after midnight; we started hearing a very loud hammering and sawing - and we were on the 3rd floor. After 30 minutes; I went back to the lobby to ask for a new room and found - to my suprise - that the noise was coming from the hotel itself! They were replacing their restaurant bar at 1 in the morning! Please avoid this place if you are traveling to Amsterdam. While the location is great; your stay will not be pleasant. 231320,ATripAdvisorMember,05/18/2005,ROOM WAS BROKEN INTO Our room was broken into; items taken; and it was because the housekeeping staff LEFT the door to our room OPEN while they were cleaning. Someone snuck in; hid in the closet and took several items. The manager knew how it happened; but would NOT EVEN GIVE US DINNER OR A FREE NIGHT!! This was all the fault of their staff. Would never stay there again. 231320,ATripAdvisorMember,04/02/2005,Mouldy; mouldy; mouldy! The delightful bathroom! 231320,ATripAdvisorMember,02/28/2005,nice hotel - what do you want for the price me and 4 girls stayed for a long weekend; i read all the reviews before leaving and i was dreading seeing this place; when we arrived i was quite ready for home; yea it looks terrible from the outside and it smells a tad in the lift and the halls; but god people ive been in worse in blackpool. the lift never broke on us; there were no holes in the walls; etc etc - i didnt actually have the breakfast in the hotel so i cannot comment on that; but looked ok to me; staff always willing to please even at daft o'clock in the morning to let us in when one of us was asleep. the beds are very comfy and the shower was hot; it was clean as well. i was never bitten by any of these bugs everyone keeps writing about - all in all it was a good hotel - 231320,kingeric78,01/25/2005,crap breakfast Well; i looked on here for reviews of a couple of hotels i had found in amsterdam. one was the Manofa the other the Damrak. We opted for the Damrak as the Manofa reviews mentioned bed bugs...Well to our surprise we found the hotels next to each other; and sharing bed linen!!!We are covered in bites after just two days there and would not recomend it to anyone.The breakfast was awfull; just a small cup for coffee and the jugs of juice were always empty.One plus point of the hotel is its location; right on damrak; five mins from central station and two mins from the grasshopper pub/club. 231320,ATripAdvisorMember,11/02/2004,depressing hotel i can honestly say the worst hotel i have ever stayed in. the rooms are small and in desperate need of refurbishment. the tv did not work properly or the shower. there was no plug in the bath and the main taps in the bath did not work. i had to strip wash and use dirty towels. the door knob o the door was hanging off and there were no coat hangers provided.the lift was very small and got stuck a couple of times when i was there.the buffet breakfast was very poor with little choice warm orange juice and mismatched crockery(not clean).the hotel is attended by surly and rude staff lacking courtesy and vision.the whole place smelt bad and of chip fat. i urge anyone not to stay here.simon m pettit (stayed26th september to 29th september 2004) 231320,ATripAdvisorMember,09/10/2004,Don't be fooled by price and location I have to grade my room at Damrak Hotel in Amsterdam as the worst experience in my life of frequent traveller. For the advertised low price room for one ($115) I got a shoe box with broken everything: air-conditioner; fan; desk lamp and even the bed frame. My window was looking straight into the dark well (6/8 feet) thickly covered by pigeon's guano. By the way; people who were just walking in without reservations; got a much better deal for the room for 2 (just $70; twice cheaper than on the internet!). I was having breakfast right near by the front desk and overheard all conversations. But back to the room; I counted more than 20 dirty spots; scratched and torn paper on the walls; few holes (like somebody was kicking or punching them). My mattress was so old; thin and bumpy ( few springs vere almost piercing me) that the only way to lay down was by using my blanket that I had to fold few times. The furniture was; probably; 30 years old and scratched. Another thing: when the cleaning person comes (usually; at 9-9:30) he opens the door wide open right after he knocks; without waiting for a response. There is no such thing as a tag with the privacy sign that you can hang on the door. As a matter of fact; there was no privacy at all: you could hear every word people say in the hall; behind your closed doors; or in the neighboring rooms. The air in the room was always stuffy and the smell of tobacco was always there; despite all of my attempts to get rid of it using the window and a little fan; which I received as a substitute for the broken a/c unit.An included breakfast was very simple and had never changed during my 5 day stay there: bread; boiled eggs; salami; one kind of cheese; cereal; milk; coffee and orange juice. No more delicatessen surprises. And I always had to ask for water.The only one good thing about this hotel is location: you can not beat it. So; for perfect location and accessibility; I can give this hotel one star. Three stars that can be seen on the wall behind the front desk is just a hoax!So; dear traveller; try to avoid price and location temptation and try to find something else. 231320,ATripAdvisorMember,07/20/2004,Cheap and Central showReview(2310012; 'full'); 231320,lovell100,07/14/2004,still have the bites...... showReview(2295625; 'full'); 231320,ATripAdvisorMember,04/04/2004,are you a sicko machosist? this is the hotel for you! showReview(1763270; 'full'); 231320,ATripAdvisorMember,02/01/2004,Urgh no; please! showReview(1623636; 'full'); 231320,ATripAdvisorMember,01/22/2004,disappointing... showReview(1563414; 'full'); 231320,ATripAdvisorMember,01/22/2004,Wouldn't send my mother-in-law to the Damrak hotel! showReview(1563342; 'full'); 231320,ATripAdvisorMember,09/22/2003,A unique experience! showReview(1347128; 'full'); 231320,claratez,10/11/2008,horrible hotel showReview(20805697; 'full'); 231320,lass,08/27/2008,Sporco showReview(19640491; 'full'); 231320,lass,08/12/2008,Niente di eccezionale showReview(19640490; 'full'); 231320,lass,07/22/2008,3 stele o ostello? showReview(18523090; 'full'); 231320,lass,07/22/2008,Hotel correct showReview(18523088; 'full'); 231320,spikah79,07/19/2008,Apestoso hotel vistas desde la ventana 231320,lass,06/17/2008,MOYEN showReview(17438731; 'full'); 231320,AntonioAlicante,06/12/2008,Huye de este hotel como de la peste Fachada Hotel Damrak; Amsterdam 231320,lass,06/06/2008,buon rapporto qualit脿 / prezzo showReview(17438730; 'full'); 231320,lass,05/14/2008,Nur in Notf盲llen in diesem Hotel 眉bernachten!!! showReview(16591226; 'full'); 231320,lass,05/06/2008,h么tel bien situ茅 g茅ographiquement et en qualit茅 prix showReview(16591227; 'full'); 231320,lass,04/22/2008,Grauenvolle Absteige showReview(15573580; 'full'); 231320,lass,04/08/2008,Non possiamo certo lamentarci... showReview(15573578; 'full'); 231320,lass,03/13/2008,non mi ha convinto showReview(14733037; 'full'); 231320,lass,03/13/2008,CONSIGLIATO PER LA POSIZIONE!!! showReview(14733038; 'full'); 231320,lass,02/05/2008,On ne va pas 脿 Amsterdam pour l'h么tel...lol showReview(13976600; 'full'); 231320,lass,02/04/2008,pulito in pieno centro storico e pulito showReview(13976599; 'full'); 231320,lass,01/24/2008,Jugendherberge; aber tolle Lage. showReview(13194981; 'full'); 231320,viajeroplatense,12/04/2007,Buen hotel; aceptable desde todo punto de vista showReview(11244664; 'full'); 231320,lass,11/28/2007,Hotel au centre de tout showReview(11306937; 'full'); 231320,lass,11/20/2007,moyen showReview(11306936; 'full'); 231320,lass,11/08/2007,Perfekte Lage!! showReview(11306935; 'full'); 231320,lass,11/08/2007,j'y retournerai showReview(11306934; 'full'); 231320,lass,11/04/2007,surprenant mais sympathique showReview(11306930; 'full'); 231320,lass,10/12/2007,Nie wieder in dieses Hotel showReview(11665619; 'full'); 231320,lass,08/21/2007,h么tel 脿 茅viter ! showReview(11436961; 'full'); 231320,lass,06/26/2007,Tr猫s correct showReview(11500424; 'full'); 231320,ATripAdvisorMember,12/19/2005,Hotel war in ordnung showReview(4251397; 'full'); 231320,lass,03/30/2004,Camere sporche e maleodoranti... showReview(11390012; 'full'); 231320,lass,02/05/2004,Un peu d茅莽u;entre les pages du... showReview(11390013; 'full'); 231320,lass,11/16/2003,Essen im Hotel enspricht 1... showReview(11390014; 'full'); 231323,Vitz6,01/03/2009,No frills; Great location Typical Ibis hotel - safe standard hotel. No frills but great location being a 30 second walk from Grand Central Station.Room was small but not a real issue for us only staying 2 nights. Room had great view into Amsterdam town though.Hot breakfast didnt have has browns or bacon so a bit disappointing for full english breakfast lovers!Canal Bus hop on hop off tour stop right in front of central station. 231323,IanKate,12/31/2008,An Old Favourite I booked into the Ibis beside the Centraal Station in Amsterdam from 20/27 December 2008. I have stayed there many times (about 20!) and usually go back mainly because of its location: it's beside the terminuses for the tramcars; buses and boats and a very short walk across a bridge to a great shopping street that leads down to the palace.First; the gripes: As a journalist I use my laptop a great deal and they charge 鈧?5 a day which is a ridiculous price and would have come to 鈧?75 for the week. Fortunately; my regular coffee shop has a number of computers with Internet connection and I worked from there every day for about one or two euro per hour. Also; the service in the restaurant at the Ibis is very; very slow; although the food was excellent when it eventually came.Talking about restaurants; I can highly recommend the Silveren Spiegel - a few minutes walk from the hotel - and also The Five Flies (that's the name!) further down the Spuistraat. Both are expensive. The best kept secret in Amsterdam is a restaurant IN the railway station (on platform 2b) and about 2 minutes walk from the Ibis. It's like something out of an Agatha Christie novel; with the waiters dressed in black with white aprons; fine decor in an eastern style (the oak double linenfold panelling around the restaurant is of superb quality); and a large white parrot or cockatoo - sometimes noisy - called Elvis; on the service counter. Don't get too near him as he might be in one of his moods! The food is excellent and very reasonably priced. I can especially recommend the steaks and wiener schnitzels for dinner; while the Dutch stews are the best value for lunch anywhere. I go there every day (it took me about 3 years staying at the Ibis before I found the place in its most unlikely situation) and is another good reason for staying at the hotel. Say hello to Dino the Libyan waiter from me if you go there.The Ibis Hotel is also handy for the shops in the station; especially the small supermarket; the chemist's; and the stationery shop. There is also a good Information Centre on platform 2 where you can buy various travel tickets for a week or so and get pamphlets on what's going on in the city. 231323,JimyDavid8,12/11/2008,Love the Location! The Beds were Comfortable 231323,ado01,11/24/2008,Spot on stayed there for three nights and it was perfect; room was clean and tidy and any problems were resolved within 15minutes as per the hotel policy. Within walking distance of all major attractions; would recommend to a friend. You pay a bit more than average but it's a lot better than staying in a 12bed dorm 231323,avid,10/31/2008,cenral location A good location easy to walk to the cities attractions; very recently had a new reception and bar and work was still ongoing. Bedrooms very modern with a lovely shower. Breakfast was buffet style and adequate. Walk up prices were expensive and I witnessed people being told the price and walking away so best to book via the ferries etc. 231323,plane766,10/26/2008,Not worth the money Staff are friendly and helpful. Really close the Main train stationbut I paid almost Euro 200 a night not worth at all. What I get is a room like a bird cage. 231323,TouristDrachten,10/23/2008,Very nice hotel in the city centre We really loved our stay in this hotel. The hotel is just renovated and the room was great; with a view over the water. Also the restaurant and the bar looks great; before we went to town we had a drink in the bar. Breakfast is served until 12.00 o'clock ! The staff of this hotel is very friendly and helpfull. 231323,CanadianFlames,10/19/2008,Loved the Hotel My husband and I just got back from our two week honeymoon where we stayed at the Hotel Ibis Centre for one week. We both loved this hotel. The customer service was excellent. Everyone we encountered at the front desk were very helpful and welcoming. One gentleman; not sure of his name; helped my husband find where we could rent a scouter and where we may park it over night. The room was larger than I expected which was nice. The bed was a bit to firm for our liking but still comfortable. The bathroom was clean and very nice. A little cramped when you get two people in it getting ready in the morning but still nice. The one thing both my husband and I loved about the hotel was that it is right beside the train station. Okay really on top of it. But you do not hear the trains that much. Ask for a room above floor 5 and your will be fine. I would absolutely rebook this hotel on future trips and will recommend it to others too. One suggestion though... There is a lot of bikes outside of the hotel; because of a bike parking lot; so be careful when walking to the sidewalk. 231323,vb527,10/02/2008,Consider other hotels in the area first This hotel was tolerable for an overnight stay. I knew they were going through some renovations which I thought would have been finished by the time we arrived. But the renovations were still going. This was not a problem. However; I think they need to revamp their front desk. The front desk service was the WORST service we've ever had. Only 1 person was able to do check in or even help guests queries at the one time. We had to wait 10minutes while the 1 front desk guy tried to arrange a change of room for an existing guest due to noise. Despite stating we will need an early check in; we were informed we didn't have a room until 2pm. We were able to leave our luggage in their lock up room until then. So we went off to get some breakfast before heading off to our conference. When we finally got our tiny room; we discovered it was really old and definitely needed a revamp. Our room overlooked the bike park. The double room barely had enough room for our 2 luggage - they were not big bags! The bathroom was even tinier. If you're a big tall person; you won't be able to sit on the toilet! The shower was in a derilic condition; the aircon just blew dust and didn't work. Initially both the cold and hot water just had boiling hot water; which I scolded myself when attempted to wash my hand. When I tried to call the front desk about this; despite being on the phone for 2 minutes ringing; no one picked up the phone at all.We had minimal of the included breakfast the next morning. We didn't feel safe to eat any of the cooked food. Check out was a pain. We had to again wait as only 1 person can handle check in and check out at the one time. We chose this hotel due to the close proximity to where our cruise ship docked and also being booked through the RAI website for our conference. There are other hotels close by; consider others and make this hotel your absolute LAST choice. 231323,WTEA,09/25/2008,Okay hotel that's very convenient Comfortable King sized bed 231323,Bondess007GAL,09/03/2008,Errr... it was OK! Well; it's great if you want a place to sleep and thats about it as it's right next to the train station; which was great for us as we had to get the train from the airport.It was being renovated which we already knew about and boy does it need a make over. Not a brilliant place to stay. It has the essencials but thats about it. A bed; toilet; shower was ok.The breakfast they offered as the restaurant was out of bounds was totally weird and horrible. Some ham; cheese; bread; coffee and orange juice. No facility to toast your bread. Weird!!Don't stay there if you want a decent place to stay. Good for a weekend with a big group where all you need to do is sleep there.I'd say it definatly wasn't worth 拢100 a night!!! 231323,wcms,08/31/2008,Stayed here 7 times in a row Ideal for short stays in the area. Very close to Cental Station therefore always easy to find with no need to use taxis. Have used plenty of other hotels locally; but always seem to end up going back to the Ibis. Down side is that the restaurant and bar are under refurbishment at the moment but should be ready when we return in November. Also can be noisy - trains; cars; construction work; etc. Staff are friendly and helpful; although check-in/out can be slow at peak times. 231323,porkiepine,08/05/2008,We loved the Ibis! We arrived at the hotel about 4 hours before check in and as we were going to a festival all day the staff allowed us to leave our luggage in a locked room which only they have a key for. We eventually checked in around 11.30pm and were seen to immediately with a very efficient service.The room was immaculate and lovely and cool; the bed was enormous. The water pressure in the shower was excellent; which was especially impressive as we were on the top floor!The hotel was very close to the centre of Amsterdam and the train station and therefore very convenient.Slight downside was the lack of restaurant/bar but we were informed of this by our travel agent when booking and we were perfectly happy about this. Breakfast was the only meal included and the hotel provided a continental style breakfast on each floor each morning; whilst this wasn't anything special it was nice of them to offer this facility.Overall I think that the Ibis is a wonderful little city centre hotel; perfect for a short trip to Amsterdam and whilst the hotel is undergoing renovation; they are doing this to improve the hotel for the guests and are trying to make the in between time as easy as possilbe. 231323,Conner2dood,07/31/2008,BEWAREOF THIS HOTEL TERRIBLE EXPERIENCE..I stayed at this hotel several times in recent years because of its proximity to the train station; however; this time it was intolerable. I booked a three night stay; arriving on a Saturday afternoon. First clue there was no sidewalk to hotel. I had to walk down street and through bicycle racks to enter hotel through narrow opening in construction area.Secondlty there was no lobby; just a check in desk; Third; there was no restaurant or bar; Next I discovered the air conditioning was off;;and windows do not open more than a crack. I asked to cancel my reservation but was told because I had guaranteed it; my credit card would be held for 1 night at least if I didn't stay.I suffered one night.. cost was over $200 U.S. for 1 night and I'minsensed over this. There was nothing on their web site informing potential guests about the existing situation and to me this is unacceptable. I am writing to hotel headquarters about this; Please be aware of this situation before you book. 231323,InQueens26,07/06/2008,Good Location View 231323,JasonCathy,06/18/2008,Brilliant weekend getaway Fab place for couples. Think offers a range of options; can do romatic getaway; cheeky weekend or relaxing break. We just had so much fun and would go back again and again. We stayed at the Ibis hotel near the train station - this is a good location (not far to the grasshopper) and good value.Dont go with a plan - just wander!!! 231323,IntlSalesGuy,05/25/2008,Best for Tourists Location; location; location. This property is within walking distance to most sights. It's right next to the Amsterdam Central station; which takes you just about anywhere in the Netherlands; including to/from the airport.The rooms are very small and limited; but clean and decent for short stays. The bathroom is even smaller; so don't expect anything nice. The staff is friendly and helpful and can speak many languages. They have a special luggage room where you can keep your bags there after you check-out if you want to do some afternoon sightseeing.Great hotel for tourists. Otherwise there are nicer hotels in the area if you have the money to spend. 231323,vond1,04/24/2008,Average Basic Accommodation but central Booked through DFDS; hotel is very central and is clean and comfortable; the rooms are small and basic but for its price range its good. Downside is very long check in queues but staff speak english and you can check in early and leave luggage for pick up later. Would stay here again as when visiting a city ; you are their to see city not spend all day in a hotel room. For a bughet hotel it is well worth the money. 231323,simonp820,03/07/2008,average - but avoid during renovations Stayed here for one night in early March. Hotel is average Ibis hotel but during the renovation the bar/restaurant are closed and it's VERY noisy during the day.You get a free mug of sweets but still pay full price!Location good. Staff polite and friendly.Avoid until the refurbs are done. 231323,ngeorgou,02/29/2008,OK but with some problems When I visited it was under renovation and expansion so there where some problems related to that. This renovation is going to carry on all the way through May 2008 as the front desk informed.The problems related to that were:1. Breakfast was served on each floor in the elevator waiting area; which meant that there were only beverages; bread butter and marmalade.2. Construction work started at 07:00 so if your not an early bird you will be disturbed.Other then that; the location is great as far as connectivity is concerned and it is in the center. It is quite noisy so the window should remain closed. All staff were polite and helpful. The rooms were not that clean as I found used soap in the shower from a previous customer so I was concerned about bathroom cleanliness.The furniture was newly renovated; but the pillows were so big and bouncy it was annoying. The TV had terrible reception so you couldn't really enjoy anything.The rest of the hotel area was not renovated (old carpet and lighting fixtures) so I am not sure if it was in the schedule to be done or not. 231323,LordBlackadder,02/28/2008,what a dump in the process of renovation Seemed convenient; but in the start of renovation. Dinning room closed; breakfast is a bread roll and jam provided at the end of a corridor.Hammering on the concrete starts at 6:30 am.Was asked for a 50euro deposit on the room in case I stole anything (says something about the quality of clientel)Tiny room; far better hotels available than this available in Amsterdam for same price 231323,ancinimancini,02/21/2008,Good value for money. Second time I chose Ibis mainly because of its location and price. Amsterdam is a very expensive city when it comes to accomodation. Ibis can be found for 鈧?100 breakfast included and that is a good deal for Amsterdam. Yes; the bathrooms are small; yes it may e a bit on the noisy side but I can tell you two things...if you are in Amsterdam you don't want to spend your time in the bathroom except when nature calls; and the second thing is if you want peace and quiet go to Santorini in November and not Amsterdam! Enjoy it! 231323,paulukManchester,01/03/2008,great location but noisy We stayed here on the 28/12/2007Firstly great location next to the train station; great staff; clean hotel and close to the tourist sites but...........The rooms are very compact and the bathrooms are really small.The taxis que up along the front of the hotel with a chap blowing a whistle to direct them into the station until the early hours!!!Hotel is not particually cheap eitherStay here with the above in mind!!!!! 231323,darius77,12/02/2007,Central but somehow noisy hotel Stayed one night in this hotel. It is located in the center of Amsterdam : the good thing is that you are in the middle of everything with train and bus very close to the hotel; the bad thing is this is quite noisy ...The rooms on the back of the hotel are only a few meters from the railway station; and there are trains passing almost all along the night. If possible ask for a room on the front; they should be less noisy.Rooms are just ok; I would say in the low/middle range of a typical Ibis hotel. Bathromm was with an italian shower (no basin).One good point is the lobby; which is quite nice. Breakfast is good and well served.Finally; at 120鈧?a night; it is one of the most expensive ibis I have ever tested ! 231323,koshitek99,11/13/2007,Great location but small rooms My friend and I booked this hotel for our weekend getaway in Amsterdam. The reception staff was quite helpful. When we asked them whether the Heineken experience was opened; they went online and checked for us right away.The room is a bit too small and the bathroom is small as well. My friend and I are girls but we still find the bathroom to be quite small. Breakfast was ok. The hotel is under renovation so the breakfast room was closed. They served their buffet right by the lifts instead (on every floor). The temperature in the room was a bit too warm. We tried to leave our window opened but we would hear this eerie wind-blowing noise seeping through if we left our windows opened. Also since the back of the hotel faces the train station; we could hear the train entering the platform when we left our windows opened. It could be very noisy. This hotel is great for its location (about 3 min walk from the train station - you will see it on your right once you leave the station) and it is quite clean! That's about it. I find it to be quite pricey. 231323,Andrea327,10/23/2007,Very small room Our reservation some how got screwed up and it was not in the system at all. But luckily we got a room when they had just told an Asian couple that they didn鈥檛 have any rooms available. Our room had two twin beds in a very very small room. I had to turn sideways on the toilet to fit. Bring your own hair dryer; shampoo; conditioner; lotion; etc because the first day we only got two small bars of soap and the second day we got a bottle of shampoo. You can buy all the toiletries you need in the lobby; but they are pretty costly. I think you can also borrow their hair dryer for a 20 euro deposit.There was no A/C; but we just opened the window since it was cool outside. It was a little loud though since the big bicycle parking garage is right across the street and the train station is right behind you. Anyway; good hotel and nice staff for being right next to the train station. 231323,DoctorToxic,10/11/2007,Needs refurbishment Tired; dated; cramped noisy: more like a student hall of residence than a 3* hotel. Location is great though - close to the station city centre. The staff are excellent were very apologetic when I requested a room change due to a strong smell of cigarette smoke (this is a non-smoking hotel; with signs everywhere reminding you of this: I hope the person staying in the room before me got the E50 surcharge). Breakfast is OK. The hotel will be closed from next week (I think) for a long overdue refurbishment - it may well be worth staying here when they reopen. 231323,travellerim,10/08/2007,Noisy and unpleasant The rooms are noisy as they face either the central trains station or a main road. The rooms are small and charmless and the bathroom is really small- you have to be quite agile in order to manouvre between a wall and the sink so as to reach the toilet.Breakfast is served at a street level room with glass wall facing a bicycle rack (same view applies also to the first floor). it is dark and unpleasant. The hotel has no proper restaurant; it is only possible to order a take away pizza which you have to go and collect from the bar. 231323,freekicker,09/25/2007,Has seen better times When going to Amsterdam; it was clear for me in the past; to choose this place for its location; i.e. connectivity and affinty to downtown.But physically speaking; the location is deteriorating. The building is getting old; the railway atmoshere depressing; the refurbising activitiies around Amsterdam Centraal annoying. Breakfast was ok but better at other ibis places. Service is on the downside; while rates are on the upside. With 鈧?165 for a double; there are better solutions around; closer to downtown; larger rooms; more attractive architecture; less bicycles stored. Note: you might be able to get better rates from 3rd party websites than from their own; though the defend their case heavily when you try to talk with them about this.Even the fact that Ibis declared itself as a non smoker hotel does not support this rate for a **-hotel .... Sorry. 231323,Gamecock93,08/28/2007,Clean and Convenient View of Bike Garage from our Room 231323,CosmoKramer2,08/27/2007,Basic but handy Stayed in this hotel for one night purely because we arrived by train from the airport and didn't have much time to change and attend a meeting. The hotel itself is almost part of the station. Just exit the main entrance and walk right for a few minutes past the taxi rank. This obviously means train noises can be quite loud inside of the rooms. The rooms are typical Ibis; small / basic but clean. I would not stay here longer than one night though. There is another Ibis hotel in Amsterdam within a 15 minute taxi ride from the station; apparently this hotel is more modern and rooms are slightly bigger. 231323,SeattleDani,08/01/2007,Clean and Quiet After spending two terrible nights at the Amstel Botel; I checked myself into the Ibis for my last night in Amsterdam. I didn't want to stay too far from the train station; as I had an early flight in the morning.The Ibis is 100% non-smoking. The room was very clean and the bathroom was fairly spacious. Even though my room faced the street; it was very quiet.I paid 100 euros ;including tax. Breakfast was not included and there were no coffee or tea making services in the room. This was not too much of an issue for me; but would have been a nice extra. 231323,wheresdabeach,07/20/2007,Excellent Location but Basic Our room 231323,Leedsnut,06/02/2007,Ideal for a short stay Like other reviewers I'd confirm that this is not the hotel to choose for a long stay. A couple of nights was long enough in our small room overlooking the station platform and men at work! Everything was spotlessly clean in our room; and the bed was comfy. The hotel's ideal location means that you can walk everywhere worth seeing within 10-15 minutes; and only a couple of minutes to the water taxis and sightseeing boats if you want to go further afield. However; when going to and from the hotel; no matter how hard you try; you cannot avoid having to pass by the public urinal on the bridge corner which absolutely hummed! Staff at the hotel were friendly enough; and if like us; you get the late night or early hours munchies and dont want to leave the hotel; we recommend the hotel's 24 hour pizza service; as the four cheese pizza was delicious! The bathroom was just too small to be functional; and I defy anyone of standard height to be able to sit on the loo without their knees crammed up against the wall! We did not find the station too noisy at night; but there was a very distracting knocking/scratching noise which seemed to come from the air conditioning system all night; and despite our best efforts we could not eliminate it. All in all; this is a good hotel for a short break or overnighter. 231323,manicsfan,04/21/2007,Short Stay Only I stayed at The Ibis for 1 night with my husband and my parents. It's clean but very basic. Definately not the place to stay if you want luxury. Ideal for a cheap overnight stay and the location is great. Don't bother with the breakfast there; hard scrambled eggs and chewy sausages that taste of nothing. Reasonably priced bar and very friendly staff. 231323,sunsetuk,04/17/2007,Good location Went to Amsterdam with DFDS and stayed at this hotel for night; it has a great location - next to central railway station and about 10 minute walk to dam square. The Canal cruises starts just opposite thehotel also. The rooms are average size and are good value for money; DFDS charged us 拢60 for the room for the night. There can be long queues trying to check in and out and reception staff will stop to answer the phone in betwen checking people in and out which adds to the wait as the phone seemed to ring none stop.Hotel is very accomodating at allowing you to check in early (10am) as the boat arrives early in the morning and they will store your luggage as well on checking out or you can keep your room for 10 euros an hour.Would recommend this hotel if you stay in amsterdam for the location and value for money. 231323,RSMDMuser,04/11/2007,Suitable only for short break Bike-parking in front of the hotel (see low grey building) 231323,superotley,04/02/2007,Excellent location but not worth the money If you're arriving by train and only staying a night or two; then this is an OK choice. It's exactly what you'd expect from an Ibis - basic but clean. There are much better places in Amsterdam for the same money though. 231323,Rizal,02/09/2007,Bad experience i stay at ibis amsterdam central for 1 night ( 7 Feb 2007 )i am not make reservation first; came go show; cause just arrived from koln (german).last days before i stay at ibis hotel in London;UK (good); Luzern; Swiss (good); Innsbruck; Austria (very good)but in amsterdam .. woow ...staff give me uncleaning room ( used by guest before me; and not cleaning yet ) huh !!!towel in floor bathroom ... wow;and of course i complaint to staff and he change the room quickly; but in my mind; we will never stay at that hotel again.no... thanks. 231323,fifelass7,02/04/2007,good for the money my partner and i are just back from staying in the ibis hotel for one night its ideal for somewhere to sleep; its very central; breakfast is ok; rooms are clean; quite nobody bothers you and from our window we saw hundreds of bikes parked it was like a multi storey for bikes 231323,sanspierre,01/18/2007,not great I'd stay away from this one. First of all; it lacks charm. Secondly; right now as I'm writing this; there's a horrible creaking noise that I know will keep me up half the night. Then all day long; it's the taxis queueing outside for the train station. If you're coming in by train and you don't want to drag your bags around upon arrival to Amsterdam; this is the closest hotel possible; so you may like the location; but I don't. I'd say the nicest area to stay in Amsterdam is around Vondelpark; just a little further out from Leidseplein; and for this kind of money; you can find all sorts of smaller hotels around there that will be nicer and have more charm. It's far away from the station; but if you're staying more than a few days that shouldn't be an issue. 231323,madvon,09/05/2006,Weekend break Myself and my partner has just returned from a weekend cruise break to see MADONNA at the Amsterdam Arena we booked the ferry crossing and a one night stay in the Ibis Centre hotel. On arriving in the centre of Amsterdam we had a short walk over to the hotel. We checked in around 11am and were told our room would be ready by 2pm. Our luggage was kept in a secure room and we went out to explore. This is our fourth visit to Amsterdam and once again it did not dissapoint. I recommend a visit to Rembrantplein; this is a tram ride away but very nice. Full of bars; resturants and shops and also not far from the Flower Market. When returning to the Ibis our room was ready. The hotel and room was very clean and welcoming. The only disadvantage is the hotel is now 100% non-smoking you have to stand outside. Our room was a twin room facing the railway station. There was a bit of noise but not disturbing at bed time. There is also some construction going on as the hotel is being extended but that also did not cause a problem. The staff I found were excellent and very helpful. We did not return from the concert until very late (2am) so we were hungry. The staff told us we could have a pizza from the take-away they provide even though was only available till 1am. This was a godsend. They telephoned our room when it was ready. The breakfast was included in the price and we found it very good. Buffet style containing eggs; sausage; beans; fresh toast and much more... Overall I rate this hotel very highly and would stay here again (even though I am a smoker) 231323,Elijahhawaii,07/21/2006,typical European chain hotel well; actually; I stayed at this hotel in NOV 2001 not NOV 2002; and it was during a 5 week trip around Europe by train. You need to read my review of Notel Winston in AMS as well to understand this one better. My original plan for hotel stays was to avoid all American and European hotel chains like Hilton; Best Western; or Ibis; especially asit was right after US 9/11 attacks. Plus; I booked only locally owned hotels to help the citizens and economy of each place. Things turned bad in AMS: read the other review. I am making an exception for this city....For a single traveler on a budget who does not plan to spend his/her entire stay in AMS stoned the whole time; I recommend this hotel really above others. At the time I paid 100 euros a night. If you are paying under 100 euro a night in AMS; you will be in a druggie dump in the red light district. I liked everything about Ibis. The location was perfect right by the train station. Yet even though it was in sight of the red light district; it was totally safe and secure. Only a one minute walk away; literally; you are in the center of the action that is AMS. The room was clean and nicely furnished. As for size; I thought most hotel rooms in Europe are small; and so i dont understand others criticism of the size. i found them adequate. I guess if you are a light sleeper I would request a high floor facing away from the train station; but i had a room overlooking the train tracks ....never had trouble sleeping. marijuana/cannabis IS legal and so even in IBIS the waft of the distictive smoky odor was present here and there .....I went from small hotels with small breakfast service to Ibis and its breakfast buffet in its restaurant. I LOVED it - immensely - as it was the largest breakfast service that i had had. The selection was fine and the staff was great. it was included in the price for me. You gotta verify EVERY detail before you book. I did not eat in the restaurant for dinner as hotel restaurant prices always tend to be more expensive. There are scores of good restaurants just a couple minutes walk; including a pub/restaurant across from the station that serves traditional dutch style crepes and belgian waffles at a good price. Again; i would recommend this hotel to the cheap tourist type like me. The price may not say budget but in the case of AMS; the extra money spent is worth it. 231323,Scottishperson,06/25/2006,Very basic We stayed at this hotel Monday 19th - Thursday 22nd. The hotel is pretty basic; and pricey for what you get. The only thing it has going for it is; that it is very central. Lots of traffic right outside and next to the train station. Room was not bad; although pretty small. The showeroom (no bath) was ridiculously small. My husband is 6ft and hated it; ducking about etc. No tea/coffee facilities; no little extras. The wardrobe and shelves were small as well; not full length. If I was going back to Amsterdam I would not stay here again!! We ate at the restaurant the first night as the reception gave us vouchers for a free drink if you took 2 courses; which we did then said they could not take the wine of the bill!!! A ripoff. They took a bottle of water off the bill. Quite pricey food; but there is lots of lovely restaurants around; and reasonable too. We ventured right and over the bridge from the hotel; and found tapes bars; Dutch; Italian; and they were very good. It is quieter up that way too. If you venture to the left out of the hotel it gets quite noisey. A stag party of around 20 arrived as we were leaving; so we were glad about that. Paying a few more euros is definately advisable for a better hotel. 231323,ATripAdvisorMember,05/28/2006,overpriced hotel we stayed in this hotel;on the 25th/27th of may;we found this hotel very overpriced;for what they have to offer;the rooms are small;the bathroom is a very odd shape;you couldnt sit on the toilet straight;if you try to you will hit your head on some kind of heater ;that didnt even work;the breakfast menu is very limited same thing everyday;and is very overpriced at 13 euros each;we tried to cancel breakfast on the second day but was told that because the second day of our trip was on a weekend the breakfast was included in the price of the room;so we didnt cancel it ;but when it came to checking out they charged us for it saying that it wasnt included in the price of the room;the only good thing about this hotel is the location;the staff are pleasent; 231323,ATripAdvisorMember,05/19/2006,Pleasant hotel Stayed with a family party of 5 people. Hotel is situated next to the Centraal Stationand is a stone throw from the main Damrak and Canal boat tours. The staff werevery friendly and professional. We only had breakfast and supper which wefound excellent. The rooms were clean and adequate for our purposes. We looked on to the train station which is a hive of activity. Also we could see the river/dam with lotsof ships and barges passing. Apart from the known noise from the train station (which stops later in the evening) there was no trouble from other guests who seem to be professionals or middle aged tourists (no roudy types). A pleasant stay with easy access to the centre despite the Centraal Station being blocked off for major refurbishment. Would go back again. 231323,ATripAdvisorMember,05/13/2006,What a Fab Hotel showReview(5065121; 'full'); 231323,diceburner,02/13/2006,Perfect cheap hotel;perfect location showReview(4456306; 'full'); 231323,ATripAdvisorMember,10/26/2005,No problems here! showReview(4053031; 'full'); 231323,Loucas,09/08/2005,Average for an Ibis ... showReview(3882719; 'full'); 231323,uglymug,08/21/2005,ibis is fantastic showReview(3794213; 'full'); 231323,networkdc,07/29/2005,Not Bad for the Price Hotel from the canal 231323,AlanaBayArea,02/26/2005,Good solid Hotel showReview(3232446; 'full'); 231323,ATripAdvisorMember,09/22/2004,most convenient location showReview(2591719; 'full'); 231323,amsterdam6680,07/15/2004,Close to Station showReview(2299867; 'full'); 231323,mfhstid,06/26/2003,Typical Ibis - central location; cheap-ish; ordinary rooms showReview(1109291; 'full'); 231323,tennessee1602,12/27/2008,S茅jour extr锚ment agr茅able la chambre 231323,lass,11/26/2008,椐呰繎 showReview(22855939; 'full'); 231323,valdavFrance,08/03/2008,pratique showReview(18578837; 'full'); 231323,limach99,05/10/2008,Ibis di Amsterdam showReview(15877756; 'full'); 231323,jorak,03/18/2008,ibis por debajo de la media showReview(14372310; 'full'); 231323,lass,01/08/2008,澶ц妯°仾銉涖儐銉仹銇?#x201d; showReview(19167630; 'full'); 231323,lass,10/04/2007,涓ぎ椐呫伀涓€鐣繎銇勩€?#x201d; showReview(19165005; 'full'); 231323,lass,12/28/2006,鎺仚蹇呰銇仐 showReview(19159758; 'full'); 231323,lass,08/18/2006,渚垮埄 showReview(19158491; 'full'); 231323,lass,02/19/2003,銆€涓昏銇兘甯傘伀銇繀銇?.. showReview(19917217; 'full'); 231324,ana29,01/06/2009,Excellent I stayed in this hotel for 4 days for a New Year's trip. The hotel's location is really very convenient. It is not in a busy street; so it is not noisy during the night; but it is only about 10 minutes walk away from the city centre; what is excellent indeed. We had a double-bedroom; which was small; but still large enough and very clean. The beds are comfortable. There was a large TV-set in the room and no mini-bar at all; but there is a large supermarket very; very close to the hotel; where you can buy drinks. There were two machines with coffee and other drinks in the lobby; but both were out of order. The bathroom is very small; but so cute; I liked it very much; with a huge shower-cabin. There is no hair-drier available in the room; but you can borrow one at the reception-desk. Breakfast was included and very good. Hotel staff is very polite and helpful. The room and the bathroom were cleaned every morning and towels were changed regularly.I would certainly recommend this hotel. 231324,dolomoon,09/08/2008,Decent! This hotel is great for a cheap getaway to Amsterdam. The only thing I had against it; was the location. The location was ok during the day; it was close to one of the tram lines; so very convenient. However; at night; a girl walking around is not the best idea. It was very strange at night.The room itself was great; we had a double; which was pretty big; breakfast included. The only thing is that they needed to spray the bathroom a bit better; because when we got there it smelled like a wet dog; granted pets are allowed. Besides that the room was very clean; there was A/C (which from my travels through out Europe; is a big luxury). If you need one with a better location; I would definitely look into the Ibis Hotel Centre. 231324,Ferris22,09/08/2008,Quiet location. We stayed at this Ibis for 2 nights recently. The location is great - central enough to be convenient; but far enough away from the main highlights to be peaceful. It's off the main road; coming away from the train station to the left. There is another Ibis very near to the train station; but this doesn't have triple rooms.The room itself was compact; but clean; warm and the bathroom (or should I say 'bath'pod') was fab - the shower was powerful and there's good light in there; even though there's no window.There are no drinks / drink machines in the room; so I would recommend you take these - there are vending machines in the lobby; but these are pricey.The breakfast wasn't included in the deal and for the choices on offer; I felt 14Euros was a bit too much - I guess it's the same as most hotel chains though.The staff are very helpful and knowledgeable.I would probably stay here again. 231324,bgosma,08/02/2008,Good price; reasonably good location Stayed for a week in July in a triple room. We had a room on the ground floor; with a window to an inside patio. The room was a bit small for three single beds. One of the beds was shoved under the window and not very comfortable. The room was clean; and the bathroom was also clean. The shower had very good water pressure; although it did not evacuate all that fast. The service was very good; very nice people at the front desk. The hotel is located near the centre; you can walk everywhere from the hotel. It's not in a very populated street; so it's not noisy at all. The price was very good. All in all; a very pleasant stay. This is a bare basics hotel; exactly what we needed; and just what you come to expect from an Ibes hotel. 231324,Sri66,07/28/2008,Nice hotel We stayed there between July 8 - 10. Its very near to Dam square and Rembrandtsquare. The breakfast was quite elaborate and the shower was wow. The reception staff is very couteous and the room by Europe standard is above average. I would love to go and stay there again. 231324,spud5432154321,07/14/2008,good all round hotel top hotel not single a complaint staff very professional and rooms really nice and very clean food at breakfast time is very nice also 231324,Moody751,06/30/2008,No problems; Would stay here again Stayed here for 4 nights. Room was small but clean.Breakfast buffet was fine. Online reservation looked like it was included but was actually itemized on final bill (we did not pay for the mornings we did not eat)Occasional dinner/drink in the restaurant/bar downstairs was perfectly OK.Front desk staff helpful and friendly.One night there were loud noises in the corridor at 1am but that can happen anywhere. 231324,CharlieDave,06/14/2008,A great base to explore Amsterdam For those familiar with the Ibis chain of hotels I shouldn't have to explain that these are 3 star family style hotels that are based on a pretty basic formula. Our room was bigger than average and faced onto a canal that runs at the back of the hotel. It was peaceful and the view was very pleasant.We had chosen this hotel for its central location and were able to walk to all the major sights in the city which is a great advantage.Although the hotel doesn't have a garage they were able to organise parking close by at a reasonable daily rate (by Amsterdam standards!). Breakfast was the usual buffet arrangement but did also include a selection of hot dishes. We had dinner in the hotel on the first night and the food was simple and sensibly priced.Essentially; this is a well run; no frills establishment with very friendly staff that is extremely well located. 231324,todareistodo,05/12/2008,comfortable stay at the stopera just arrived back 12 september;from amsterdam;typical ibis hotel;good position;nice walks to main tourist areas of amsterdam;good sized room;nice pod style bathroom;excellent shower 15 mins walk from central station;train from airport 3euro80cents single;20 minute journey.as with most cities just be aware of who is about;we had no problems at all;but keep vigilant.all.in all would reccomend the ibis stopera;and amsterdam to everyone well worth a visit.NB.there is an ibis right next to central station this is not the stopera!!the breakfast buffet in the hotel was 14 euro;but plenty of cafes in walking distance 231324,gabby,04/12/2008,pleasent stay at the stopera have just spent a night ; on a short amsterdam break at the stopera ; and have very few complaints ! the first port of call was reception ; the receptionist was a little unwelcoming to say the least ! however ; every one else we met at the hotel was freindly and welcoming ; so maybe she was just having a bad day ! our room was'nt ready ; so we left our luggage and went out for the day . the hotel has a large storage room for cases behind reception ; but my only concern was that it was'nt locked and you could just go in without any one questioning you ! a word of advice as well it gets VERY full ! the room itself was very clean ; and the bathroom ; while small was spotless .breakfast was included and was a selection of hot and cold items ; and was more than adaquate .the hotel is located slightly away from the centre ; and those with mobilty problems may prefer to be a bit more central . for us it was about a 15-20 min walk to the dam square .although the cafe in reception was open 24 hours a day ; there did not appear to be any room service ; which would have been nice as there was no facilities to make hot drinks in the room itselfbut over all we had a very nice stay and would recomened the stopera ! 231324,Rathskeller,04/08/2008,Everything you need The Ibis Stopera was a great little hotel. The hotel was clean and neat; the neighborhood is safe and easy to get to; near Waterooplein. It鈥檚 about a mile walk from the Central Train Station though there鈥檚 a tram and a metro stop a few blocks away. There鈥檚 a big supermarket right around the corner (which was nice) and a bakery a few blocks past that. There鈥檚 a bar/restaurant in the hotel which was one of the highlights -- both the food and the service were outstanding. The staff was great with our two kids and allowed my wife and I to have something close to a 鈥渞eal鈥?meal out for a change. The prices in the hotel and the restaurant were decent value for money; though nothing in Amsterdam is exactly cheap.The rooms are your standard Ibis chain rooms 鈥?neat; clean and a bit on the small side. But the staff set up a baby cot in our triple room (another thanks for the staff) and we made it work. Bathrooms were very small but nice; and I have to agree with a previous reviewer on the excellent showers. My family and I enjoyed our stay at the Ibis and we鈥檇 recommend it to friends staying in Amsterdam. 231324,baquinn,03/31/2008,All you'd expect from an Ibis in a good location We spent three nights in this hotel.Its a typical Ibis chain hotel;clean and efficient.The location is great;only 10 minutes from the restaurants and bars on Nieuwmarkt.Very close to tram and metro stops too.Our room had a great canal view.Recommended! 231324,becca108,03/24/2008,Satisfied with the service My cousins and I just returned from a trip to Amsterdam. We shared a triple room and it was reasonably spacious. I liked that the room was clean and when we called for help with the safety deposit box and asked for a hair dryer; they came within 5 minutes. It was in a quiet neighborhood but still close enough to the heart of the city. (approx. 15 min walk to central station and 10 min to dam square) Few min walk to metro and tram stations.Just be aware to read the fine print when it tells you that breakfast is included. We didn't get breakfast until the 3rd day (we thought it was included everyday). 231324,midnightblue228,03/22/2008,Best avoid unless heavy smoker Just returned from Holland. Stayed 2 nights at Ibis Amsterdam Stopera. Terrible experience. Never ever again.I booked this hotel through Ibis website. Paid Euro 178.5 for 2 nights. Before booking it; I have gone through reviews on Tripadviser. I chose it because of its location and price range. I booked a non-smoking rooom for 2 nights. We checked in around 2pm. The room was stink!! like a hevey smoker room. The room faced a main road. Either we opened the window trying to get rid of the smell; but noise from the main road or we had a peace and quiet night; but hold our breath as long as possible. We went to talk to receptionist; but we were told 'there was not non-smoking room available. This was rather strange considering checking in time 2pm onwards and we checked in 2.30pm. I thought that perhaps it was full; ok; fair enought.The following morning; we contacted the receptionist again. This time the staff said that there was not non-smoking room in this hotel! Is it possibile? The staff did not offer any help; neither friendly. they looked us as if we were the one making all the fuss! Is it too much to ask for a NON-SMOKING room while staying. I won't recommend to friend. 231324,molly079,02/26/2008,Ibis City Stopera-great hotel My boyfriend and myself have just returned from a weekend in Amsterdam and had a great time. the ibis city stopera was a great hotel. basic but very clean;pleasant staff who were all very efficient. the room was clean; towels and bedding changed daily. the shower was bril! 5-10mins walk into dam square so perfect location; our room overlooked canal which was lovely! i would certainly recommend this hotel and would stay in an Ibis again! 231324,JBCB,02/15/2008,A good deal Good location in a quiet part of town. Service was very good. It's a typical Ibis Hotel nothing fancy but clean and good value. We got a good deal on a triple room. Would stay there again. 231324,racerBrazil,02/07/2008,Recomend - Great location; 5 blocks from downtown. Supermarket 1 block; clean; safe; tied; room ok; bathroom bit small. We liked and would stay there again. AMERICANS DON麓T FORGET TO BRING a plug to connect your camera charger; notebook (UL to CE); ....; because they have no one to lend you. I bought at AURORA shop paid 5E and lost one day of pics..... 231324,LadyC81,12/30/2007,Fabulous view and location Stayed in a triple room just before Christmas. Typical chain hotel; tiny room with no tea making facilities; but the view couldn't be beaten - ALWAYS recommend a canal view. The shower was awesome too. The best thing was the location - a hop; skip and jump from everywhere you need to be; but quiet enough to feel the real Amsterdam. Highly recommend it - especially the very handsome man at the 'Old Rickety House' pub around the corner. Will definately be back next year! 231324,Jerseymick,12/28/2007,Good clean hotel Stayed here for 2 nights; paid 79euros a night; which is excellent value for Amsterdam. Clean; modern and decent location. This was a football trip so it was ideal for a big party of blokes; if it was me and the wife; I would probably choose one of the small family run hotels; were you get a little bit more of the true Amsterdam. But this was ideal for this trip; easy to get to all the attractions and tram stop 2 minutes away on foot. 231324,TataLeitao,12/19/2007,Ok location; great hotel Spent one night at the hotel with my wife. The room is neither luxurious nor large; and the bathroom is also small; but the hotel and room were new; very clean and larger than some we had seen on the internet; judging by the photos. It even had a nice view of one small charming canal.The staff was also very polite and helpful. This hotel is not so well located as the Centraal Station Ibis; but is close to the metro and you get very fast to the heart of the city. Really enjoyed the hotel; the rate was 89 euros. 231324,Booniebaby,12/14/2007,Great Hotel view from the window 231324,Platt10,12/06/2007,Ibis is OK Had some Air Miles spare so we spent Friday through to Monday at the Ibis Stopera. Located about 10 minutes from centre (more if your looking for the 'red light district'!) and therefore noise free while sleeping.The hotel is very clean and has a 'pod' for a bathroom! Only downside to this is the lack of bath though the shower was excellent. Rubbish tele but new flat screens were being delivered while we left and who goes to Amsterdam to watch tele in their room anyway!The breakfast was self service and plenty of choice though the cooked bits didn't include bacon. Maybe i'm just too 'English'Meals were available in the evening from the bar though they weren't cheap.Staff were friendly and helpful.Only other comment is the lack of tea and coffee making facilities in the room.Overall would definitely reccomend for those seeking an averaged priced place to stay. 231324,Superb12,12/03/2007,Good Hotel Getting there;If arriving at Amsterdam Central; just get the metro 2 stops to Waterlooplein Stn ( they all go to this one ) cost Euro 1.60. approx 5 min walk easy to find.Hotel;Modern on main street; quick check in; provided with keycard for access to lift and room. Rooms modern; clean and have tv; aircon/heating. The shower room is great and consists sink;toilet and an amazing large walk in shower.Breakfast if its included in your deal is comprehensive; hotel has vending machines.Vincinity;Easy walk to Dam Square; just turn right out of hotel; to junction; turn right again; past supermarket; over canal bridge and 1st left ( you will see lights across road and lots of shops; just follow this narrow street and it will get busier as you approach Dam Square.Easy walk to Rembrantplein just go straght ahead at 1st junction ( instead of right) past Waterlooplein metro and over canal bridge and straight on; try the Three Bells pub; good beer;food and music.If you want local just cross the road from hotel to left; up the road at side of fire/police stn and you will find some local pubs/restaurants. 231324,EmDar07,11/21/2007,Would definitely "Stopera" again!!!!! As the title suggests I definitely would stop here again; in fact have already booked another break staying here in January.. this time with the wife (apples to an orchard)!!!!!!!!! Staff were very friendly and more than helpful. Breakfast was buffet style and very substantial; would set you up for the days walking! Rooms were very clean and tidy and housekeeping called daily with fresh towels. I had read previous reviews about the shower/bathroom pods and all true; they are the biz!! Didn't get the canal view this time but getting in at 6 in the morning i wasn't that upset;there's always January!!!Enjoy. 231324,BrusselsKatm,11/04/2007,One night in Amsterdam We stayed at the Ibis last weekend (27 Oct 07) and had a triple room for EUR161 for two adults and a 7yo. The room was very clean and the beds comfy. The bathroom looked like it was some kind of space capsule - it was all plastic surfaces and looked like it had been added to the room in one piece (sorry it's hard to explain - i wish I'd taken a picture). The hotel is well located and easy walking distance to most of the major sights. The breakfast was included and was OK but nothing special. Nearby parking was outrageously expensive. The first place we came to was Falcon Parking which was EUR 30 for 24 hours and we thought that was a bit steep but then the next place was EUR45 for 24 hours so we went back to the first place which is cloest the Ibis anyway! I think next time we go to Amsterdam we might stay further out of town but near public transport as it would be a bit cheaper. 231324,Houston2tall,10/19/2007,Clean and good hotel..quiet I was suprised how clean and comfortable this budget hotel is. Room was small but acceptable. The staff was friendly and helpful. The resturant was a bit pricey but good food. Phone calls to the US were reasonable price. Would stay here again. 231324,bopps,09/30/2007,Great Location ; Clean Myself and my boyfriend stayed here for three nights during the summer. As we were not staying too long in Amsterdam we wanted somewhere convienent to the night life; restaurants shops etc. This hotel met all such requirements. We walked everywhere we wanted to go; and Amsterdam is a lovely city to walk around. We were no more than ten minutes from all the action; yet the hotel was quite at night with very few passers by. The actual room was basic but very clean and comfortable. They made great use of the space especially in the bathroom and we had a lovely view of one of the canals. Hotel was also great value for money. Perfect. We didn't really eat in the hotel largely due to the fact that we ate while we were out and about so i cannot comment on the food. Staff were friendly and accommodating. It was the ideal place for us to stay.enjoy! 231324,Mooles,09/11/2007,Perfect for us...great value Stayed here end of august/beginning sept 2007 for 4 nights. The rooms - yes they are fairly basic but for the price I can only praise the Ibis. The ensuites are like little 'pods' but are ingenius and have a fantastic walk in shower. We looked onto a canal which I definitely suggest asking for if they can accommodate this. The staff were nothing short of excellent therefore if you have any problems you always have help at hand.Breakfast was plentiful - with hot and continental breakfast.About a 10-15 min walk from the centre - which we don't mind - but you seem to be there in no time at all. Definitely worth a short walk to save quite a substantial amount of money.Can only recommend the hotel - I'd definitely return after looking at some of the prices of other hotels that are a little more central. 231324,Polojo,09/06/2007,Nicely located hotel to explore Amsterdam My stay at the IBIS Stopera was very good and I give it top marks for location; access; hospitality and functionality. For UK residents; the IBIS Stopera in Amsterdam is the equivalent of the Travel Inn; Travel Lodge or Holiday Inn Express. Rooms are standard with a double bed with en-suite decent shower and toilet facilities.The hotel is 15 鈥?20 walk to the city centre; 10 min walk to RLD and 5 min walk to the underground train station and overland tram. Getting there from Schiphol is easy. Take the train from Schiphol to Amsterdam Central. At Amsterdam Central take the underground to Waterlooplein (Second stop). If all goes well the whole journey is one hour from Schiphol. Buy a return ticket at Schiphol if you know when you are returning (It鈥檚 鈧?.60 each way). I will also suggest that you buy a 24hr; 48hr or 72 hr travel card; as it can be used on the bus; tram or underground.If you do sleep light; then I suggest you request a canal view room. There are no tea or coffee making facilities but there is a supermarket minutes away. The controlled TV has CNN; BBC1; BBC2; MTV and Eurosport. There is air conditioning as well. To go on the Internet you can use the PAYG computers in reception or buy Wireless Hotspot Pass (鈧?.95 for 60 min) if you want to gain access using your Laptop. I had wireless connectivity in my room; which was quite good. I did not have breakfast and they don鈥檛 try to impose it on you as hotels do in England (Food is cheaper elsewhere). On the whole I enjoyed my stay here and if you are not fussed about being waited on; lush surroundings but want a very decent; clean place to stay then the IBIS will not be a bad choice. I will go back if I go to Amsterdam again. 231324,MTCSunnyvale,09/05/2007,Basic (VERY basic) accomodation Room booked here by my company for my stay during IBC 2007. The hotel's web site self-describes this as a 3-star hotel but I would say that 2 stars is more accurate. The good: clean room; lovely shower; friendly staff; okay location. The bad: room is tiny; missing even the most basic amenities (no clock; tissue; wash cloths; ironing board; coffee maker); intermittent outages on expensive wireless internet; weird building layout; concrete floor covered with indoor-outdoor carpet; bathrooom door is spring loaded and can't be propped open; minimal closet space; no drawers (but there are some shelves). I'm going to be here for a week so I was hoping for something a bit more comfortable. Certainly; it could be worse; and it is definitely clean and well-maintained ... just a bit more basic than I was expecting. Amsterdam is frightfully expensive for Americans due to weak dollar relative to Euro (1 EU = $1.36 as I write this). 231324,claireyloo,08/28/2007,Excellent choice for weekend break I booked the Ibis Stopera after trying to find a traditional Dutch BB for a decent price but with no success. Amsterdam is a very expensive place to stay and you really don't get what you pay for.Although the Ibis Stopera seems expensive compared to other Ibis hotel in european cities; the value compared to other chain hotels and small BBs in the area is exceptional. we paid 330 euros for 3 nights room only.The rooms are modern; a good size; cleaned spotlessly; everything in the room in great condition.. as are the hallways; restaurant and foyer.We were at the front of the hotel on the main road and the noise of the cars was not an issue as the rooms are double glazed. We were in room 319.Ate in the restaurant hotel once and service was friendly and swift.One thing to note is that the rooms do not have hairdryers; this was my only negative.Location of the hotel is ideal for city breakers. Right by the Zoo and aquarium; diamond factory; rembrandthuis and about 2 mins away from Macbike; the city's largest bike rental. journey into the very centre of town takes about 10 mins strolling; pleasant walk and no dodgy areas.Highly recommended. would stay there again. 231324,startech,07/11/2007,Great stay My wife and I stayed in this great Hotel last week for 3 nights. The rooms were clean; fuctional and quiet. had agreat view of a canal fro our 5th floor room. The cubical washroom was great as was the large shower.The staff were exellent as was the singing barman. My wife recomends the hot choclate.And the cold beer is great after a day in town. Which is about 20-25 minute walk from the hotel. 231324,Treva,07/09/2007,Not bad Stayed there for 4 nights in July. The hotel is pretty close the the city central and is about a block away from Metro and Tram stops; not to mention about 5 minute walk from one of the cool Town Squares in Amsterdam. We got a pretty decent rate of 99 Euros a night( 141 Euros for the weekends); which isn't bad for Amsterdam since hotels that close into town seem to be pricey. The hotel was clean and easily accessible. But dont get it mistaken; it is a no frills hotel. The walls are very thin so I was woken every morning by the sounds of the staff cleaning in the hallways. This was usually between 10 and 10:30 so if you don't sleep in late; its not a problem. The beds were nicely designed; but were very hard and I had a bit of trouble sleeping on them. Not a deal breaker but should be noted. The bathrooms very very compact but surprisingly since they were designed so well; you didn't notice.The breakfast; well; it was included and it was pretty bad. I am usually not picky with eating; especially when its free; but to put it bluntly; I only ate there once and then bought breakfast from then on at outdoor restaurants.There is Internet access but you have to pay for a pre-paid card.staff was nice and accommodating and they even corrected a problem on my bill without argument. They made it worth it. Also the cleaning of the rooms was great as well.All in all; I would stay there again if i had to but I would probably shop around for a little different experience first 231324,DLODRATSAB,06/10/2007,Outstanding A Real Gem I spent four nights in this quality hotel 4-8 May 2007 .I was very impressed with all aspects of the service I received .Checking in was a breeze and the standard of the room was exceptional .The room was spotless and cleaned to a very high standard throughout my stay .The room featured a huge power shower and a king size bed .My package included breakfast which was served in the bar area .Lots of choice of hot and cold food. The hotel is very central being about 10 minutes walk from central station or a short cab ride .The busy centre of Amsterdam is only a short walk away .The best thing about this hotel I think are the staff .I went to reception several times with various enquiries and was always met with a smile and faultless assistance .The same in the bar where the service was swift and friendly. Although on a busy road the rooms were quiet .I will be returning to Amsterdam shortly and will certainly be staying in this lovely friendly hotel. Recommended 231324,famousfiveWidnes,05/21/2007,ibis stopera Stayed for two nights - five girls on a birthday celebration weekend. Booked one double and a triple (a double with an extra bed). Room a little cramped for 3 but a great shower room. Put on different floors (would have been nicer to be nearer to each other). Breakfast included and a very good one too. Lots to choose from and plenty of room to sit. Toaster works best when switched on (as my friend pointed out) but after a late night I was pleased just to make it to the breakfast room. Clean and modern hotel with a nice bar. Pleasant twenty minute walk into the centre of town. Red light district a must see - an eye opener for first timers and not threatening in any way; even though it was jam packed with revellers. Didn't see any trouble and everyone was in a celebratory mood. Dam Square lovely in the daytime ( reminded me of Convent Garden) with street entertainment and cafes. Anne Frank house very interesting and took about half an hour to get in even though the queue was around the corner. Best to book tickets online before you go as you don't need to queue at all. A lovely weekend break in a lovely city. Plenty to do and see and oh so very cheap!! And for goodness sake - watch out for those bikes!! 231324,INDEPENDANTTRAVELLER,05/14/2007,overpriced We booked this hotel direct with ibis and paid 鈧?34 for two nights for two with breakfast.What we liked best was the breakfast; it was buffet style with something for everyone; cold and hot food fresh coffee; juice and a selection of teas.I read lots about how nice the shower was in this hotel and yes the shower is lovely; hot and powerful; just what you need when you've been walking all day. However; the bathroom was like a unit that had been fitted in to the room; it was all plastic and felt a bit like an oversized caravan bathroom! We've stayed in several ibis hotels and i don't remember anything like this before.The room itself was what you might call functional; the usual twin beds pushed together that they call a double room; TV with several language channels. A full length mirror but the electric socket was on the other side of the room so very difficult to dry your hair. No tea or coffee but we knew that before we went.Several reviews mention noise but we didn't hear any at all. It was very quiet; a welcome respite from the city centre. Not much going on in the area at all. The bar man was very keen to close up on the two nights we stayed; it was the same man both nights; the first night we arrived quite late and i think he was disappointed that we arrived. the second night we got back at 20 to 1 (it's advertised as being open till 1) only to be told that they were closing early as there was no one there) it's hardly the place you'd want to sit all night but plenty of people must want to have a nightcap before bed. Overall I think it's a basic hotel; handy to be a little out of the centre but too expensive for what you get. Ibis hotels in other big cities are not this expensive 231324,Heddwch,04/15/2007,diissapointed Read your views by other customers. We arrived and I asked if there was breakfast included. We where told no. We stayed three nights. There was no tea and coffee facilities. I could not wash my hair no hairdryers in the room. We booked for three adults one being my 6`2 tall son. He had a small bed only suitable for a child. We paid for the breakfast the first morning it was 11 euros each.=When we had the final bill it was 120 euros for two nights. The last night was 189 euros breakfast had been included. We told then we had no breakfast and the staff where unfreindly and didnt alter the bill. Wedid try to explain we where told it didnt include breakfast on arrival and so ate out. They where most rude and uncaring. 231324,Peter123452,04/03/2007,Great affordable place in pricey Amsterdam! This is a very good 3 star hotel located in the center of Amsterdam. It is a typical Ibis; similar to other Ibis hotels around the globe.Room: The room was big in European standards. The bed was ok and the sheets were very clean. The TV had about 30 channels (5 English speaking channels). The bathroom was pretty small; but the shower was big. Bathroom and room were very clean.Service: The entire staff speaks English. They were all very polite and nice. Check in and check out were a breeze.Location: The location is perfect. It is located in the old Jewish area of amsterdam. It is a 5 minute walk to the Rembrandt house; 5 minutes to Waterlooplein and 10 minutes to Rembrandtsplein.Price: A double romm per nighet costs (at this time of the year) about 90 Euros. This is one of the cheapest 3 star hotels in central Amsterdam; and surely one of the best of them. 231324,mizzmodette,03/27/2007,Fab Hotel!! My partner and i have just returned from amsterdam;amazing place indeed! We stayed at the ibis stopera hotel for 4 nights;we had an easy;stright forward check in (didnt arrive there till 8pm) the room was clean and comfortable;but was noisey; as we had a room at the front;so next time i will ask for a room at the rear;the shower was wicked;steaming hot water;and big enough for 2 :O) only thing is they dont provide tea or coffee in the room;but i think most hotels out there are the same;we took our own.it was about a 15 min walk to dam square;turn right out of the hotel and stright on;didnt use the resturant;enough places to eat out for cheaper;didnt do the breakfast either.all the staff were polite and helpful;so i recommend you try this hotel;we will be again! 231324,daverein,03/13/2007,All good Admittedly; I can only echo the generally positive sentiment expressed here already.Room was sizeable by European standards for a hotel of this class. Was the regular Ibis look and feel. Limited closet space but enough for a few days. Bed was comfy enough with extra linen provided. Bathroom is a little pod; but was clean with big; hot shower so it's all good. There was a little desk in the room. Also a tv with some English programming. The room also has a safe. Remember: no tea/coffee or bar fridge in the room.Location is good; but not great. Two stops on the Metro from Central Station; also on a Tram route that runs to Central Station if you prefer a view over speed (although the difference is only a few minutes). The walk into the central area probably takes about 10 minutes. There's a Macbike (bike hire company) at the end of the road; so if that's your preferred route for exploring Amsterdam; then the location is very good.The breakfast is a generous European affair (pastries; rolls; ham; cheese; fruit; cereals; yoghurt) with eggs and sausages thrown in for good measure. A few Dutch touches are thrown in too; like chocolate sprinkles for the bread.All in all; it was what exactly we expected from an Ibis in terms of comfort; service; cleanliness; etc. so all good. 231324,Lu79,02/18/2007,Great Value Modern Hotel The Ibis hotel was a great value for the money. It seemed to be almost new; nice bright colors; spotless bathroom. It had Ikea type furnishings but they served their purpose well. What might seem odd to an American tourist new to European travel; is the size of the room or bathroom; but wait till you see their cars! ;) There was a small restaurant right in the hotel lobby; serving daily breakfast (both hot cold) for only 5 Euros for hotel guests. It was open late too so incase you get hungry late at night (and it can happen in Amsterdam for one reason or another lol) you don't have to walk too far for a pizza. 231324,lmac16,11/22/2006,Good hotel Hotel Ibis Stopera 231324,spanner42,11/21/2006,Great Hotel Haven't stayed in a 3* hotel for a while; so the main things that I write may not really be relevant.The 3rd bed wasn't a bed; but a pull down one ; that said it was comfortable; but there wasn't much spare room. With 3 adults; the lack of adequate storage space would have been a problem; but we were only there two night so it didn't concenr us this time.Had read previous reviews; so knew there were no tea making facilities; nor hairdryer so came prepared. The room was clean and functional; as was the shower room. We did not try the air conditioning; and our room was at the back overlloking the canal so we had no problems with traffice noise.Everyone was more than helpful and very friendly; would have no probelms staying there again 231324,ExpatGirl25,10/20/2006,Great place to explore Amsterdam I stopped at the Ibis Stopera in Amsterdam at the end of Sept 06 for 3 days had an extremey pleasant stay. I had been struggling to find a hotel in central Amsterdam that was within my budget not likely to be full of rowdy stag do's. The Stopera was a little more than I'd wanted to pay; however I knew that an Ibis hotel would be a decent standard.We had a double room on the second floor; which also had an extra single bed in it. The room was cleaned every day I never heard any noise from any other guests. The shower was amazing - huge hot! The view from the window wasn't much to write home about; I understand the higher floors are better.It took us 10 minutes to walk into the centre of Amsterdam. I didn't set foot in the bar / restaurant at the hotel - it looked nice enough but it seemed to be very expensive.The only down side for me were the directions given on the Ibis website as to how to get to the hotel by public transport. When we came out of the metro station we were lost! So my advice would be to invest in a map! 231324,Liz1953,10/19/2006,Above average Good location with comfortable and quiet accommodations. The shower was exceptional. Note: they do not have wash clothes; or shampoo and conditioner. This was disappointing. Still; this hotel is a very good choice for a visit to this fun-filled city. The staff were helpful and friendly; which contributed to a memorable experience. I recommend this hotel to anyone looking for an affordable; clean; and safe hotel. 231324,ballymaguigan,10/18/2006,Great Hotel 231324,Foosterino,08/31/2006,Super Stopera Just returned from the Stopera; I really liked this hotel. Good sized rooms; very helpful and friendly staff and a good breakfast. Ideal for a short break. We had a lovely canal view for our room. Shower was excellent and a good size. TV had a good selection of English channels - BBC 1 and 2.Staff were very friendly and helped us with table reservations and taxi bookings. Breakfast served 4am to 12! Good choice of bread and meat. Loved have chocolate sprinkles on my croissants and a type of tea I actually drank. 231324,Eejit,08/29/2006,Amsterdam is great!! We stayed between 26th - 29th August and had a quiet room at the back overlooking the canal. Previous reviews have complained about the noise of other guests and the maids cleaning; but we have no complaints on that score.The room was clean and functional; but if you don't like hard beds; then give this place a miss.We have to agree with comment's about the breakfast. For what it is; it is very overpriced. There are loads of cafe's within walking distance ( all of central Amsterdam is) where you can get a better breakfast for less.Tea and coffee making facilities wouldn't go amiss in the rooms also. 231324,Feenee,08/23/2006,Impressed with The Stopera The Ibis Stopera 231324,PaulHarris,08/08/2006,Good well located hotel JourneyTravelled to Amsterdam with Easyjet from Stansted. Flight was 50 minutes each way. Transferred to Amsterdam Central on a train from the airport - it costs 3 euro 60 cents for a single; but be aware that most ticket machines only accept Credit or Maestro cards. You also need to validate the ticket by stamping it at the entrance to the platform.The walk to the hotel took about 15 minutes from Amsterdam Central station - you can either follow the main road to the left when emerging from the station; or proceed through town; skirting the red light district and on past Waterlooplein to get there.The HotelWe arrived mid morning and requested quiet rooms at the rear which we were allocated. However; we could not get the access cards until after 2pm as the rooms were being cleaned. There is a luggage storage room.When we did access the rooms we found them clean and comfortable. I would describe them as modern luxury student rooms. The en-suite shower was powerful and hot. The TV included BBC1 and BBC2; as well as music and news channels.We did not pay for the 13 euro breakfast; instead opting to use the cafe just down the road (left out of the front doors) where a fried egg sandwich was available for less than 2 euros.The hotel is located less than 5 minutes from Waterlooplein; which is about 5 minutes from Dam Square. All major sites are easily walkable.SightseeingLots to see and do. We did a canal cruise (6 euros); the Heineken Museum (10 euros - including 3 beers); Ann Frank House (7.5 euros) and diamond factory (free).There are lots of choices for food and drink - we had Thai; Mexican and fast food. Prices vary; but it is possible to eat quite cheaply; and the supermarket on Waterlooplein has 70 cent drinks machines.It was an overall enjoyable trip. 231324,cmf99,08/02/2006,Not Great by Any Means I stayed at the Ibis Stopera for three nights at the end of July for the Rolling Stones concert . I booked the hotel largely based on reviews on this site; breaking my golden rule for short city breaks. I.e that the hotel should be right in the middle of the action. I can only blame myself but I was slightly disappointed. This hotel has a number of problems.Firstly location. It is situated on one of the most non descript streets in Amsterdam; a decent walk from the main nightlife; with very few cafes; bars or shops of any description. It is not much fun walking back late at night through deserted streets. The street outside the hotel; despite having a lot of traffic has virtually no public transport either.Having been in Amsterdam before I thought this slightly offside location would guarantee a decent nights sleep but the hotel is popular with the British stag trip crowd so you can expect to be woken between 4 and 5 at weekends by slamming doors and drunken voices singing the virtues of Inger-lund If the Brits dont wake you then the housekeeping will.The second issue are the prices. The room rates are not too bad for cental Amstaerdam (although this is stretching the idea of central) but everything else is expensive. Breakfast is a bit pricey at 13 euros (and quite mediocre) whereas internet acces in the lobby at 5 euros for 15 minutes is a total ripoff.Although the hotel is clean and fresh; the public areas are extremely souless and joyless.The bar/restaurant is possibly the least cosy I have experienced in many years of travelling. Leave this hotel to the tour groups and the lager louts.ChrisStockholm 231324,tiktok9,07/31/2006,Clean The canal right outside our room. 231324,TheTravellerSR,07/25/2006,OK but nothing special The Hotel is in an ideal position. It is far enough away from the centre but is only a 30 minute walk to Ann Franks house which is the other side of the central part of Amsterdam. The hotel and rooms are clean and tidy although they never removed used coffee cups from the room whilst we were there. We had to bring these up from breakfast as there are no tea making facilities in the room. The breakfast is quite expensive at 13 Euros each and I feel it isn't worth it.Our room was at the back with nice views over a canal which was very quiet. As mentioned in other reviews; there is a good large shower. Overall; the hotel was OK but nothing special. 231324,watsonfamily,07/19/2006,Ideal; Clean and Friendly Inside Fifteen 231324,boshny5,07/08/2006,great experience at ibis stopera stayed at the hotel from the 12th of june until the 15th. everything about the hotel was well above average. our room was ready when we arrived at 8 am and we were allowed to check in. room was in the back overlooking the water. it was lovely and thankfully; air-conditioned. There was a heat wave in Amsterdam and the temperatures were in the 80's. the hotel made sure we had 2 separate beds as requested. The bedding and the shower was wonderful. The staff; I cannot say enough about. These young men and women were so patient with everyone. They made all kinds of calls for us to get reservations in certain restaurants. Circled maps for us detailing the way for us to get to anywhere we wanted to go. Never rushing anyone that was waiting to ask questions or check in or out. My sister-in-law had a knee problem and every night when we came back to the hotel we stopped at the bar for ice. They were always accommodating. The hotel was very busy at this time with people watching the world cup in the restaurant and bar. but they never made you feel as though you were a nusance to them. We knew when we booked this hotel that it was kind of an economy hotel. Other than not luxury bath items or large closets; or coffee making equipment in the room; the staff; location; cleanliness; air -conditioning; more than make up for these other things. I would love to visit Amsterdam again and once more stay at this hotel. Thanks to everyone who wrote reviews before we finally booked. The hotel was recommended to us by someone who lives and works in Amsterdam; and judges hotels by american standards. 231324,Jules163,05/22/2006,Excellent accommodation We stayed in the Ibis City Stopera from 19-21 May and once we got our bearings; realised we couldn't have booked a hotel in a better location. All areas are accessible either by tram; foot or water taxi and is in a quiet area. The rooms are not huge but I've seen smaller but they are spotless; with one of the most comfortable beds I've stayed in (and you get a quilt !!) The shower takes up most of the space in the bathroom. It's huge; it's also the best shower I've ever had (even better than the one at home). Staff are very friendly and offer a city map and general advice when checking in. Breakfast was listed as American breakfast and there was ample to choose from. Cereals; different breads; toast; cooked breakfast; cheese; meat; juices. We arrived earlier than check in and left later than check out and they provide storage space for cases. Regarding previous comments about the hotel being too noisy. Yes; we heard people walking down the corridors; yes we heard other guests doors closing but I've never been to a hotel and not heard such noises. The hotel was full and not everyone goes to bed at the same time so its expected!!! Do I have anything negative to say about the hotel? No it was perfect. Would I stay there again? Definately. 231324,maquilay,05/06/2006,practical and affordable ibis hotel as expected always exceeds the hotel guests expectations. we went there to spend my birthday. as expected the rooms were exactly the same ibis rooms i have been to; the room that we had a very nice canal view in the back portion of the hotel area. There are a few things if only are present could have boost my ratings further such as the following: more nearby convenience stores(despite there is a nearby grocery store); tram or bus transports in front of the hotel(because you have to walk a bit further from the hotel to reach waterlooplein metro and tram stations); nearby affordable restaurants and food shops. But overall this hotel is by far good in terms of practicality; affordability and money for value hotel and clean. The staff were very accomdating before i forget. I will come back again to this hotel if ever i come back again to the beautiful city of AMSTERDAM. 231324,ATripAdvisorMember,05/02/2006,Clean; modern; and well priced OK... Here it is- I'll get to the main points...1. The hotel is actuallly on a very quiet street. Not far from major attractions but far enough that you can't hear commotion.2. The hotel is very clean. 3. My husband and I had a queen sized bed.4. Having an elevator was a definate plus.5. The bar staff was very rude; and we did not visit the bar but only for a pizza late one evening. I had just read it wasn't the best so we opted to use outside resturants. 6. Housekeeping was a little too eager to clean our rooms at 9:30 in the morning. Hey... at least they cleaned. 7. The bathroom was spotless and the shower was considerably large (great for 2!) 8. We brought our own bath towels and I am glad we did... the hotel towels were rough! 9. Staff was friendly and helpful as to how to get around the city and where to go. 10. Great to have a supermarket and bagel store around the corner. 11. Blue Bird coffee shop in close proximity- our favorite! 231324,pete1pike,04/15/2006,Noisy We stayed on the 7th of April found the hotel to be lovely clean.The problem we found was that there was constant noise from the main road.We slept with earplugs in even with them you could still hear the traffic.I dont use them ever but found i NEEDED THEM.We loved the bathroom very chic.Due to road noise we wouldnt book in here again 231324,kd123,03/21/2006,good hotel; good price After searching through hundreds of other hotels online i finally decided on the stopera. must say was very impressed. althought fairly small rooms; they were clean and warm; bed was very comfortable and the shower was just divine-couldve stayed in it all day. its closer to town than it appears and there is really no need for trams as its a five minute walk to town and 10 min walk to dam square. really ejoyed coming back here at the end of the day as knew would have a lovely sleep. didnt have the breakfast but does seem a little pricey-just walk into town anywhere to find cheaper alternative. overall with this hotel you know exactly what you're getting and its fairly cheap for being so close to town. recommended. 231324,NVNative,03/15/2006,Great Hotel I stayed at the Ibis Stopera last summer; after another booking fell through. I was pleased both with the rate and the room. It was close to everything; and there was a tram stop about two blocks south of the hotel. My room had a lovely view out over the canal behind the hotel; and was large by European standards. The staff was outstanding; and I had a great time chatting with the barman. As a single woman travelling alone; I found it to be safe; quiet; and very clean. I would and have recommended it to friends. 231324,marcus007,01/20/2006,Vaule for money My partner and I stayed at the Ibis Stopera for 5 nights from 28 Dec 05 - 3 Jan 06. Like most hotels in Amsterdam during this period the Ibis was booked solid. The last 3-star hotel I stayed at was the Avenue (single room) and I had not been impressed. I was very pleased with our choice this time. The location is great and much closer to Dam square and Central station than I was expecting. It was far enough away from the hustle and bustle to be relaxing and quite peaceful (discounting the unavoidable NYE crackers!); yet close enough to comfortably walk almost everywhere. It was always cold and sometimes snowing during our stay yet we never bothered with trams or taxis and walked everywhere with ease. The rooms are cosy and comfortable. They're not big rooms but they're big enough for two adults and they're modern and clean. At all times we found the staff to be enthusiastic; pleasant; helpful and efficient and all had perfect English. They seemed to be quite a young crew; always well groomed and we thought they did a great job considering they were dealing with a full hotel of mainly other young people who were in Amsterdam for NYE party celebrations (as were we - though not so young!). Yes; as other reviewers have mentioned; noise from the corridor is evident although we found it to only ever be momentary and never found it to be a source of disturbance. Our only complaint would be the lack of tea/coffee making facilities in the room. We knew this to be the case when we booked and thought it wouldn't matter; but once there we really missed this facility and also missed the convenience of a mini-fridge. The Ibis Stopera was great value for money and offers the security of what you see on the website is what you get. I would recommend it to all; but I think I missed having a kettle and a fridge a bit too much and will probably look for a different hotel next time just so as to have those facilities. 231324,mimimi,12/15/2005,Great stay Stayed here for one night; as Ibis Central Station was booked. The room was neat and clean. We had a great view overlooking the canal. The bathroom at Ibis Stopera was much nicer than the one at Central Station. The front desk employees were wonderfully pleasant. I'm picky and I wouldn't hesitate to stay here again! It was an overall great experience!! 231324,TSW42,12/02/2005,Good Stay Very nice; stayed in the back block (2 blocks) room was a standard IBIS room; was kept clean and well presented. Staff spoke good english.Would stay again. 231324,antifuse,11/22/2005,Ibis Amsterdam - Great hotel; but a bit noisy! I stayed at the Ibis Amsterdam Stopera from November 19-21; 2005; and I have to say it is a great little hotel. We paid approximately 100 euro a night (average) and couldn't have been happier with the location. Approximately 5-10 minutes from the Waterlooplein metro stop; and maybe 20 minutes to walk to city centre. We were not able to get a non-smoking room because the Ibis doesn't let you request that in advance; and since we arrived at approximately 5pm on a Saturday; all of the non-smoking rooms were taken. The room was spotless other than the stink of smoke; and the shower was easily the best shower I've ever had at a hotel. I wanted to bring it home with me; as it totally beats the shower at my house!Didn't make use of any of the facilities at the hotel; but the desk staff was extremely helpful at answering our questions; providing us with maps and telling us how to get places in the city. My only *real* complaint; other than the smoking room; was that the rooms are not very well soundproofed. There were people going in and out of their rooms; slamming doors constantly; until about 2AM; and the housekeeping staff seemed to find it necessary to stand outside our door (with the Do Not Disturb in plain sight) having an extremely loud conversation in dutch. Ahh well; you can't win em all! And for the price; it really can't be beat! If I was coming back to Amsterdam to party hard and pass out in a drunken stupor; I would definitely stay at the Ibis again. If I'm coming back for a relaxing vacation; I think I would spend a bit more cash for a room that is a bit better soundproofed. 231324,Wisty,08/30/2005,Ibis Stopera hotel ...noisy I have just returned from a few days in Amsterdam and stayed at the Ibis Stopera. The rooms were not large but spotless and the staff were very friendly. The barman was very helpful and the service was great as I was traveling on my own and eat in the hotel on my first evening.My only word of warning is if you are traveling for business (as I was) try and make sure your room will be on a quiet floor. On two out of the three nights I only got about 4 hours sleep due to various groups of guys going in and out of their rooms until about 4.00am-slamming doors all the while.I did ask to move and was told I couldn't as it was my last night.I realise loads of people go to Amsterdam to have a holiday but some of us do work and it would have been nice to have had some sleep.Maybe they could allocate their rooms a little better. 231324,GnFnR,08/18/2005,Pretty good We visited the Ibis Stopera in mid August and given the relatively high prices for what you get in Amsterdam it gives you good value for money. The location is better than I had been led to believe; you are only a few minutes walk from waterlooplein and the big market there; and a walk of upto 15 minutes takes you to a large number of central areas of interest. As for the hotel; the rooms are clean and well maintained; but they are small and storage space is very limited. The bathroom is small but ample with a good large shower and it is modern and clean. In fact the shower cubicle takes up about 1/3 of the bathroom floorspace. Otherwise nothing special struck me about the hotel; simple; with relatively helpful and knowledgeable staff. Overall weighing all things up I would recommend the ibis stopera if you want a clean room; good location at a good price. If you want lots of space; style and will spend a fair bit of time in the hotel then maybe try elsewhere. 231324,ATripAdvisorMember,08/08/2005,You pay waht you got Ten minutes walk to the tram stop. Hotel reasonably priced. Clean rooms. Friendly and helpful front staffs. About 20 minutes walk to the center of Amstderdam. We booked 2 triple rooms for 6 nights from 7/26/05 to 7/31/05. Rooms are very small. One extra single bed squeezed into a regular double bed room; then called it tripble. No radio alarm clocks in both rooms as promised in our bookings. It's a standard; budget hotel. Don't expect any lux treatment. Also; make sure check your bill before signing out. It's been some increases; but not conforming to the booking price. Errors were corrected at the site. 231324,JanetteF,08/07/2005,Excellent No frills; just good clean accommodation. Just on the edge of all that's going on in Amsterdam; which makes it a little oasis of calm but dead central for everything. For the price I would recommend and the breakfast was good and plentiful also. Staff very friendly and helpful. I would also suggest a trip to the Ajax stadium; well worth the visit and I'm not even a football fan. 231324,ATripAdvisorMember,04/25/2005,Just what we wanted This is exactly the kind of hotel you want whilst exploring Amsterdam. We travelled in a group of 11 with ages from 30-60 and all were very happy with the hotel. It is well placed within walking distance of all areas but also on the metro line for speed of access to central station. The rooms are very clean the bathrooms imaculate with large walk in showers. The staff are very helpful. I would not hesitate to book here again on a return visit and recommend it to all. The price is reasonable. We ate breakfast in others cafes as we simply enjoy the variety. There is a pizza service till midnight should you get the munchies as many do. 231324,ATripAdvisorMember,03/23/2005,Very good experience all around My husband and I stayed there last week for three days and my husband has stayed there several times previously. The price is moderate. The staff is extremely helpful. The hotel is very clean; comfortable; with modern; sleekly designed rooms. The bathrooms are self contained; very modern units. We had a room on the canal with a great view. There is not one bad thing to say about this place. There was a very hearty breakfast buffet. The staff is friendly; gracious and makes all attempts to meet your requests. The location is very good. You are not likely to go wrong with a stay here! 231324,ccro,03/21/2005,Better than expected I looked at the reviews for this hotel and decided to give it a shot. I was able to find a deal for 80 Euros a night for a double room; so I couldn't pass it up. Although our room was a little small; it was still worth it. The hotel is very close to all the major locations. The longest it took us to walk somewhere was about 20 minutes. Four of us were traveling together so we decided to pay 16 Euros a piece to take the canal bus. This service offers 14 different stops at all the major attractions; and you can use it all day until noon the following day. You can get on and off unlimited amount of times. It's very convenient and easy to use and there is also a pick up point about one block from the hotel near the diamond factory. The staff was wonderful - especially Deusa. She told us where to eat; where to go; what was worth seeing and not worth seeing; what cruises to go on and what not to go on; etc. She was wonderful! The only downside is the parking. It's a little pricey if you plan on driving there. The parking garage is across the street and cost us 56 Euros for 2 nights of parking; which is a little more than I had hoped to pay. Also; breakfast is not included. It's an additional 13 Euros per person. Besides those two minor downsides; overall the trip was a blast and the hotel was in wonderful condition with wonderful service. I'd definitely recommend this hotel. 231324,Daniela,03/21/2005,A great choice! Stayed here March 18-20 2005. Got a bargain online. Great room and very friendly staff. We arrived shortly before noon and since our room was ready; we were able to check in early and hit the town. The whole place is spotless! We didn't eat in the hotel restaurant as there are plenty of cafes nearby (breakfast is 13E in the hotel). This hotel is just a short walk from plenty of things to do around town and it's secure. There is a parking garage right across the street so we didn't have to lug our bags all around town either. We'll definitely stay here again. 231324,acorn66,03/17/2005,Excellent Staggering Distance! Took a group to this hotel in March 2005. Had previously stayed on the outskirts and was expecting this to be pretty basic; being a budget hotel in the city centre. However; we were pleasantly surprised. The hotel was in walking distance of all the city's attractions but just far enough not to be plagued with noise hubbub! The hotel was spotless and rooms clean and modern with the most amazing shower cubicles (fit 2 or 3 people in if so inclined!) and the most comfortable beds. The only down side was that they didn't have tea/coffee facilties in the rooms. Tasteful bar/restaurant and breakfast (included in the package) was good with both hot cold choices. They also catered to all needs with early bird breakfast 4-6am; fuller breakfast between 6-11am; then late risers breakfast 11-12 noon - very considerate! Staff were excellent - always helpful; particularly to our coach drivers who they helped immensely in providing cash facilities; helping with notices to stick on the coach (it broke down on arrival) and contacting police; garage etc.Cost was very good - whole trip for 3 days including coach tunnel crossings about 拢120 - although this was of course with group rates. We usually travel to Amsterdam every 1/2 years and this will most definitely be our hotel from now on. 231324,ATripAdvisorMember,03/16/2005,Nice Place! 231324,ATripAdvisorMember,11/05/2004,Lovely room I went with a group of friends and booked a triple room but tried to change to a twin at the last minute. Unfortunately there were only doubles left but the bed was king size. The large; walk in corner shower was fabulous and the room was clean and tidy and very comfortable. Breakfast was in the cellar-room and continental only but was ok. The staff were polite and helpful. Don't bother with public transport; everything is within walking distance once you've got your luggage from the train station. I'd use the tram to get to the hotel - watch taxi drivers as they tend to rip you off so check out the cost before you get in. We used a taxi for the same journey 3 times and the difference in cost each time was ridiculous. I would recommend this hotel. 231324,ATripAdvisorMember,09/16/2004,Cool; clean showReview(2578573; 'full'); 231324,ATripAdvisorMember,09/08/2004,Good value hotel showReview(2518757; 'full'); 231324,ATripAdvisorMember,08/27/2004,A pleasant suprise with this hotel. showReview(2497280; 'full'); 231324,ATripAdvisorMember,07/03/2004,Lovely hotel; would use again and again. showReview(2265497; 'full'); 231324,ATripAdvisorMember,07/03/2004,OK hotel but... showReview(2265273; 'full'); 231324,dubsea,06/13/2004,No suprises at the Stopera showReview(2185917; 'full'); 231324,ATripAdvisorMember,06/06/2004,Great tidy hotel in good location showReview(2157507; 'full'); 231324,ATripAdvisorMember,05/22/2004,Terrible Customer Service showReview(2110900; 'full'); 231324,ATripAdvisorMember,04/09/2004,Be careful or you can be robbed! showReview(1772125; 'full'); 231324,Allgernon,02/26/2004,Ibis I was there showReview(1671005; 'full'); 231324,marieandco,06/08/2008,Bon rapport qualit茅-prix showReview(16768053; 'full'); 231324,mcwanigan,07/09/2007,Econ贸mico y sin sorpresas showReview(8082118; 'full'); 231324,lass,09/26/2006,Gerne wieder showReview(11358990; 'full'); 231502,DeniMu,01/08/2009,Would stay again in Apolo - for a little less money Stayed over the new year break for four nights. I assume this time of year is pretty expensive to stay in the city as what I paid was well above what I normally would pay and while the hotel stay was pleasant and I have no real negative things to say; the price was overinflated definitely for the standard of this hotel. For a lesser price though I would have been very happy. It is supposed to be four star business hotel 鈥?for me it is more like a very good three star. The hotel check in was smooth and efficient. There were no issues with the booking or the pre-payments which had been made. We were able to check in before official check in time of 1pm which was good and on the day of check out they stored our bags securely for the day until we returned that evening to collect them. Service at all times was excellent from the reception staff to the porters; security; restaurant staff and maid service; and very friendly. The reception staff spoke excellent English and we were provided with a map of Barcelona on arrival. The room we were allocated was at the back on the hotel so it was quiet enough. The room was as seen on the pictures they use to advertise the hotel except that I asked for double bed and got 2 twins pushed together which was the only bad thing. The room was ok size; one English news channel on tv; expensive mini bar 鈥?but was as expected. The room and bathroom were very clean and in good condition; and maid did respect the do not disturb sign every day we were there. There was air conditioning and heating which you worked yourself so we could control it which was fine. Not too hot or cold. The bathroom d茅cor and facilities were new enough.There is a lobby bar which is very small and the hotel has a caf茅 next door. We didn鈥檛 use either though. The breakfast was from 7 until 10.30 which is good for late risers like me. It was a very good buffet of hot and cold items; was very well supplied right up until the end and with good service for tea/coffee to the table. As regards location; it is well located or not so well located depending on your opinion. It is on a very busy road about 5 minutes walk from Port Vell. It is right beside a metro station which was great as we used the metro a lot. It is walking distance of a lot such as the port; Plaza Espanya; the Montjuic Park; Las Ramblas; Gothic Quarter; shopping areas and Plaza Catalunya so you do not always need to take metro and it is possible to walk at night out to restaurants and bars and back again so no need each time for taxis. It is about 10 mins walk to Las Ramblas down Nou de Rambla which is the side road opposite the hotel entrance. And we did walk a lot. However; what I did not realise when booking was that this hotel is on the edge of El Ravel which is the red light district and a not a great area in general. This area is in between the hotel and Las Ramblas. It did feel a bit intimidating on some of the streets in the area both day and night. However; we got used to it; and Nou de La Rambla was actually fine at night to walk through 鈥?it also has a police station on it so I guess that is why people say to use this street. We walked about at 2/3am in the morning with no problems. Some people may prefer though to stay in a nicer area at the other end of las ramblas nearer catalunya. Las Ramblas also towards the port area did get a bit intimidating at night. I was not impressed with Las Ramblas at all. I think I had a more romanticised view of what this street was about. The other streets around it are far nicer to walk down. And what is the story with everyone trying to sell cans of beer on the street??! Thankfully the rest of Barcelona was much nicer than Las Ramblas and I needed far longer than 5 days to enjoy it. However; where was all this great nightlife I thought it had? I guess you really need to know the places to go. I found the nightlife and selection of bars and restaurants disappointing and it did not live up to my expectations of a hopping all night scene in and out of bars and clubs. Then again; I鈥檓 used to that being normal at home. In summary; I would stay again in the hotel as it was very central and I had no complaints about the hotel itself; especially if it was cheaper at a less busy time of year. And Barcelona was great city with plenty to see and do so I hope to get back to visit those places I didn鈥檛 get to on this visit. 231502,iRiSHbLaGGeR,01/03/2009,Bad tryp check in was ok; but from there on it went downhill; the reception staff were friendly and spoke excellent english; the porters/doormen not so much and were very unhelpful.the room itself was a average size(twin beds pushed together) but with well worn toilet seats and hand basin;shower was in good condition and had hot water when turned on. the room was very warm and stuffy. the heating seemed to be on all the time as it did throughout the entire hotel; opening a window was not an option as the traffic noise was appauling even with it shut; air conditioner had no life in it.breakfast had a wide range of options with excellent fresh rolls and fruit each morning. the location of this hotel is its saving grace as it is just yards from a the underground; and a 10minute walk to le rambles if you disect the adjacent streets; also there is a small taxi hold outside the hotel which always had 4-5taxis; maids did not respect the do not disturb signs but were friendly and did a good job 231502,Goonerne,11/16/2008,Good Hotel and Base We just come back from a wonderful stay in Barcelona and chose this hotel for what looked like a great hotel base to explore. The hotel its self was just perfect from the check in to check out. The staff were very friendly and helpful and any request i asked for was granted eg. extra pillows. The breakfast was just great the best we have had in a city hotel across europe. The rooms were very clean and tidy as was the hotel in general. If i have one little complaint i think the bar is a bit small for the hotels size and gets a bit noisey when full; but all in all i think this is a great hotel to explore Barcelona with the main streets just minutes away and right on top of the metro system. 231502,DanielDP,10/21/2008,Perfect Location The Single room I stayed in was nothing to write home about; although it was clean and quiet. Cleaners are very noisy and didn't respect the do not disturb sign. Tiny shower inside a square little bath-tub.The check-in/check-out was fine if a tad cold; let me stayed in a hour longer without problems. The best part of this hotel is the excellent location; just in front of the Metro Parallel (2 stops from Espanya and 10 minutes from Sants Station; 20 euro from the airport by taxi); and within walking distance from the Rambla. There are a lot of choices to eat locally. 231502,Adz99,10/08/2008,Good and Bad Stayed here for a conference with work and it has good and bad points.Good Points:The location is excellent with the port and La Ramblas in walking distance; The beds were comfy; The staff are very friendly and efficientBad PointsA group of 120 of us and they needed a scan of each persons passport - thus check in was a long and complicated affairThe carpets and bathrooms in the rooms are in dire need of refurbishment. the bathroom especially was not good. Units and taps from the 1970's with all metal worn down from the years of cleaning. No fan either so some of the ceiling was rusting.Random screwdriver stuck in the ceiling...Breakfast average. Wouldnt choose to saty here again. 231502,Germanzontour,09/30/2008,Go somewhere else there are better places for that price Well I wonder about myself that I did land here; maybe because of the nice photos on their page and the fact that it is close to all the relevant places you want to go in Barcelona.But the money you have to pay to get that goody is by far too much. The hotel has seen it`s best time during the Olympics in 1992 I suspect and since than there was not too much done on the interieur. The carpets are disgracefully dirty and I really have seen cleaner places before....The service at the reception can not be called as such; customers obviously have to apologize before they get served. I will not write comments about the quality of the breakfast and the food in their Bar/Restaurant otherwise this report will be deleted. Hhmm; to what I have seen else I am afraid this can happen in other places in Barcelona as well. Too much guest for the capacity of the towns hotels; might end up in a rip off (here it was definetely) 231502,cottea,09/21/2008,wheelchair facilities rust 231502,gcjambo,08/19/2008,No complaints at all! we booked this stay on the hotels own website sol melia and got a great rate! convenient hotel right next to parel-lel metro station. we had no problems with noise but i think we might have been at the back of the hotel. loved barcelona as a city and cant wait to return! 231502,IanAllison,07/22/2008,Fantastic Breakfast We stayed at the Tryp Apolo for three nights from the 10th to the 13th June. There were 6 people in total in our group occupying three double rooms. The reason we chose the Apolo was because they were offering three nights for the price of two which worked out about 拢80 per night per room. This price didn鈥檛 include breakfast but when we checked in they gave us a card which we could use in the restaurant to get two breakfasts for the price of one. The cost of breakfast was 18 euro so we thought we would try it out on our first morning. I have to say none of us were disappointed and all of us agreed that it was one of the best breakfasts we have had in a hotel. My friend particularly enjoyed his smoked salmon with scrambled eggs. I liked the fact they made omelettes on request with fillings of your choice in front of you. Well worth the money.The rooms were very clean with mini bar but no tea and coffee making facilities. The bathroom was stocked with free soaps; shampoo; toothbrush; comb; razor and shoe polish kit. The location is excellent with only a 5 to 10 minute walk to The Rambla. The tube station is literally outside the main door and is very handy for getting around. We found the staff very friendly and helpful. Would stay there again if the price was right.Only down side of our trip was that my friend had his wallet stolen within 10 minutes of getting on the train at the airport on our way to the hotel. One of the ladies in our group nearly had her bag dipped at the same time. Obviously this is no reflection on the hotel but Barcelona itself. 231502,PerthPensioner,07/10/2008,Barcelona is the place. We booked this hotel at the last minute through a travel agent. She told us there was a continental breakfast included. The breakfast was much more. From fruit; juices; meats; cheeses; tortillas; sausages; tomatoes; scrambled eggs; muffins; biscuits; chocolate slice; expresso coffee;fresh fruit. I could go on and on. It was excellent. The room was more than adequate although there was only one english speaking channel; CNN. The bathroom was very clean but in need of refurbishment. The shower was excellent. Staff spoke English and were very pleasant. I would definitely go back. Only a 5 - 10 minute walk from the port end of La Rambla. It was easy to eat out and saunter back in the heat. All in all we were very pleased. 231502,dorothiefay,06/20/2008,Great Location My husband and I just spent 5 fabulous days in Barcelona. The location of this hotel is perfect for exploring this beautiful city.The non-upgraded rooms are clean; but nothing special. However; we would rather not spend our weak US dollars on a the excellent food and wine in lieu of a room.I would highly recommend this hotel. We did not experience the noise that other people have......but; we also never made it back to the hotel before 1:00 am ( Barcelona hops all night). 231502,ShaunL,06/14/2008,Good base for exploring but on a busy road Lounge part of suite 231502,shroppiefly,05/09/2008,Okay Hotel Stayed for 2 nights 18th April.Its a business class hotel. Its find for a bed breakfast type of stay. The location is not too bad really;10 mins from las Ramblesnice easy walk to Plaza Espana (30 mins) and 5 mins from Harbour / beach.Breakfasts are fine;a good choice(not too much)but more than adequate.Just a point if folk don't know.There is a water shortage in Barcelona which is likely to carry on for a while(until it rains for 40 days etc)they have turned off all fountains;showers on beach etc.The Magical Fountains to be found in Plaza Espana are only on from 7.00pm to 8.30pm.Its really pointless as you'll not be able to see the colours.Hear the music yes.Enjoy 231502,jenialexis,05/02/2008,What a wonderful hotel! I meant to write this review for a long time...the hotel is really great and I would feel guilty if I didnt mention anythingThe room are wonderful and spacious....extra clean with beautiful bathrooms. Although the location itself could be more central; if you dont mind walking a bit; you will be at La Rambla in 10 minutes or soBut the best part is the impeccable service....thank you Miguel for making our stay perfect 231502,yschoy,03/29/2008,It was okay but not great Stayed at Apolo Tryp for 2 nights and was pretty standard though the room was a fairly good size and the beds were comfortable but the bathroom seemed a bit dated and as some reviewers had noted; rust was building up - not a pretty sight. Also not impressed by their Lux shower/hand gel pumps in the shower and near the sink as it made the hotel seem a bit cheap and not a 3/4 star hotel.Also; we arrived in the morning and it turns out that we advised not to use any water as they were doing water treatment that day but we were not told this; we had to read this ourselves upon check-in. No big deal I guess; I could just be washing myself with highly chlorinated water ... The location was good though with it being a 10 minute walk to the La Ramblas and directly outside; there is a Metro stop which means everywhere is accessible.It was good value for money though but might not stay here again unless I get a good deal.No comment on the restaurants as I didn't eat there at all - there are far many better places to eat! 231502,Huuhkaja,03/14/2008,Standard hotel Our room - Tryp Apolo - facing narrow side street. 231502,Holmegate,01/16/2008,Fabulous family room This was my second stay at the Tryp Apolo and will definitely be booking again in the future.We booked a Spiderman themed family room which sounded a bit tacky but it was a good deal. In reality it was a very well thoughtout room (Room 575). It was spacious and clean. The children had large bunk beds in a room containing a desk; TV and armchairs; separated from mum and dad by sliding doors. The Spiderman theme was subtle ... pillowcases; cushions and a few posters.It is probably one of the best family rooms I have stayed in. (Also stayed in the Pere IV in Barcelona which is also a good family hotel but the location is not as good as the Tryp Apolo.)I booked direct through solmelia.com. This allows you to join the MAS scheme giving you additional benefits when staying in any of their hotels ... complimentary newspapers; special deals etc.The room had a mini bar although no tea and coffee facilities. There is a TV; air-con; safe; pillow menu; bath robe; slippers and an extensive supply of complimentary products including the usual suspects; and a few nice touches like a 'tired foot kit' etc.We didn't eat in the hotel on this visit; however during my last stay I had the breakfast which was excellent ... buffet style with lots of choice.This hotel is so well located. You are literally minutes from the port and la ramblas. We found a short cut which takes you along the back of the maritime museum and onto la ramblas.All in all I would recommend this hotel and look forward to our next visit ... hopefully very soon. 231502,mugseybear,01/15/2008,great stay at this hotel!!!! stayed here with my boyfriend in july for 5 days;its a great hotel; lovely inside with 5 lifts to the upstairs; great little bar downstairs and it has wonderful internet access aswell.one problem we had was that the lights and elctricity went out one night and we were actually in the lift when it happened!!scary!!! it was due to the musical chicago being on next door and the electricians cut some wire or something but it was grand the hotel dealt great with it and power was restored within twenty mintutes.rooms were great; spacious and big but a bit old and not as modern as some of the hotels we had stayed in. location was good but could have been better as it was a ten to 15 min walk to the ramblas. so we decided to get taxis instead!!!great value for money and would advise neone to stay here as its a great stay!!!xx 231502,omer2710,01/09/2008,a wonderful hotel- highly recomended! We stayed at the hotel at the beginning of January 2008 for a long weekend in Barcelona.The hotel is clean; the service is kind and helpful; the location is one of the best in the city - close to the port and right next to parallel metro station; where the funicular to montjuic is also situated.also in the vicinity of the hotel - Apolo theatre and Disco; plus number of inexpensive and quite good restaurants.The breakfast was good and satisfying; and cost only 10 euros per person.Rooms were always clean; and there was no noise from the street.All in all -I have nothing but good things to say about the hotel; and will surely come back to it the next time I'm in Barcelona. 231502,ATrivialWord,01/05/2008,Tryp Apolo: What am I paying for? In a hotel; especially one in a foreign city; one requires very few things: sleep; a shower; and occasionally some help from the front desk staff. At the Tryp Apolo; we received none of these. The hallway; admittedly; is clean and adequate; but the room was not. After a completely sleepless night due to noise and temperature issues; I rose earlier than expected to take a refreshing shower; only to discover that the shower changed temperature approximately every 15 seconds. The soap dispenser (not a bar; but a body/shampoo soap dispenser) was annoying to operate and made me feel dirtier when I was through. Each time we asked at the front desk for tourism help--including the opening hours and days of certain landmarks--we were given conflicting answers; none of which turned out to be correct. Breakfast was promising; with a good variety of foods. Additionally; the hotel's location makes touring easy; being a few minutes walk from Las Ramblas and virtually next door to a Metro station. However; when we returned to our hotel room; we discovered that our temperature; which we'd spent the first 24 hours adjusting; had been changed although the room was not adequately cleaned. Finally; after paying the exorbitant rate of 22 euros for 24 hours of internet; when it ceased working we went downstairs to ask about how to get it to work. The front desk staff was not only unhelpful; but following a lengthy discussion; which clearly proved they were not listening; we were told that it was an external service and therefore not their problem. The last time I was in Barcelona; I booked a 6 euro per night bed in a 16 bed hostel room; and I had a better experience there. I am very disappointed in the Tryp Apolo; and the location and breakfast do not make up for this appalling experience. Even without a refund; checking out early was the preferable choice. 231502,TamCarr,01/04/2008,Slightly disappointing. Room 212 231502,kaisatsu,12/19/2007,Inexpensive and Convenient (esp to cruise port) We booked this hotel for a few nights before and after a roundtrip cruise from Barcelona. I got an alert through a travel deal newsletter that the parent company Sol Melia was having a huge sale on off-season rooms; and we were able to book our stay for less than it would have cost to stay at most 2-star Barcelona hotels. For such a low price; I wasn't expecting much; so I was very pleased with the value we got.The hotel is just out of the well-tread tourist area; but it's an easy 10-minute walk to La Ramblas. The walk isn't the most scenic - passing mostly kebab shops - but I didn't feel the area was particular seedy or dangerous. The hotel is also right at the Parallel metro station; which is convenient for longer trips and the Montjuic funicular. Having stayed farther north on a previous visit to Barcelona; I actually enjoyed being farther south with quicker access to the Gothic Quarter. The hotel was especially convenient for our cruise transfer; and the taxi to the ship was just a few minutes and a few Euros.The hotel itself is a fairly non-descript business-style hotel. The lobby is well appointed; although the hallways and rooms could use a bit of refurbishing. The rooms are on the small side but not tiny. Ours looked out over the inner courtyard for an uninspiring; but quiet view. The bathrooms were reasonably equipped with the generic hotel fixtures; including a weak wall-mounted hairdryer. However; during showers the water temperature fluctuated enough to be annoying. The television aired no English channels except a payment-required film channel.One fun feature is the pillow menu that allows you to phone the front desk and order one of a half dozen varieties of pillows according to your tastes. We used this service for both our stays; but on the second; they simply brought us additional versions of the standard pillow rather than the type we'd requested.Overall; my impression of the hotel was extremely generic. The location is decent if you don't mind a short walk; and for the price we paid; it was a fabulous deal. 231502,gtscad,12/11/2007,Good hotel - nice and central We booked this hotel on special offer for only 50 Euros a night directly on the Sol Melia website. We were expecting it to be noisy but the friendly receptionist found us a quiet room at the back of the hotel away from the traffic and street noise. In fact; we were able to sleep with the window open. There was some noise from other guests returning late (very late!) but it wasn't bad considering the hotel is used by package deal companies.The hotel is immediately next to a Metro station entrance (Paral-lel) and a short walk to La Rambla; Plaza de Espana and the nice Port Vell area. We didn't have breakfast at the hotel as there are several cake shops serving nice pastries and fantastic coffee very close. (Coffee + pastry 1.70 Euros!)Our slight complaint would be that it is only marginally 4 star; more like a superior 3 star. But it was excellent value for money. 231502,Jeryl,11/27/2007,Nice Hotel for family We enjoyed our stay at the Tryp Apollo Hotel in Barcelona! We arrived at 8:30am and were permitted to check in-really nice after 8 1/2 journey from the US! We booked two rooms for our family of five (two adults and three teens) and were quite pleased. We did in fact have five nice comfortable beds-NOT just a pull out couch or cot! The hotel rooms were spacious and clean. The bathrooms were nice and spacious too. We got new towels daily and rooms were always cleaned. The buffet breakfast was included and was delicious complete with: a variety of fruits; breads; croissants; meats; scrambled egges; fried eggs; fried vegies; salad; cheese; three fruit juices; an omelette station. Coffee is VERY strong and I like Starbucks so be warned. There were many English speaking employees to assist us. The Metro is right outside the front door and really is a must. The Metro system in this city is excellent; clean; safe and easy to use. We never took a taxi the entire trip except to the airport!My only complaint-just as the reviews in general on this site warned about Barcelona-it is a very noisy city! We were on the third floor and although the night was quiet on Wed-the night we arrived; it was very noisy Thurs-Sat! If you have a choice when you check in; make sure you do not face the building under construction. It is also where the car garage; night club and casino are located. I'm not kidding when I tell you that Sat. night there were large crowds lined up for a 3:00 am show-right below our window. Also; still noise at 6:00am!! 231502,rcbeeson,11/03/2007,Hungry traveler-still hungry We had friendly and helpful service. The room was clean.The breakfast buffet we had on arrival was ok but way too expensive for what was served and the waitress was not very friendly or helpful (impatient).Finally; due to our early departure; our pre-arranged breakfasts were changed to picnic boxes. That was acceptable to us except that when we opened them in the cab (on our way to the airport) we found the boxes filled with someone's leftover garbage. We called the hotel from the airport and asked to have our bill credited for the breakfast. We were told to call back to talk to a manager. We called back several hours later and talked to a manager who was aware of the problem but said she would have to check into it and call us back. I asked if our bill would be credited and the manager repeated she would have to check into it. It's been almost a week and we haven't heard from the management. 231502,Isladeiona,07/17/2007,Close by the action Stayed here for 2 nights. Found hotel to be very clean. Staff were pleasant. Rooms were average size but have no balcony. Most of the time we kept the window closed anyway due to the traffic noise as the hotel is situated on a main road; also there are street activities opposite hotel.For breakfast there was a buffet with ample choice. The one complaint here is there are no milk jugs; when you order tea and it arrives you then have to go back to the buffet bar to pour your milk. Very inconvienent; easier to pour some milk into a glass as you choose food.The hotel is in a very good location and within easy walking distance to La Ramblas and also the Port. 231502,k9fun,06/19/2007,Nice hotel not far from the part We travelled with a group of 12. Stayed one night at Tryp. The hotel was very nice. Not far to the port which is at the end of Las Ramblas 231502,frenchy1124,04/04/2007,Great location; but not a 4 star This is a great location if you want to visit Las Ramblas. Its only a 5-10 minute walk. The room I stayed in was pretty good for European standards but could've been a bit bigger. I was only here one night and from what I could hear there was a lot of street noise. 231502,TerryLondon,02/26/2007,Nice hotel but Front Office Staff not trustworthy I recently stayed there from the 20-22nd Feb for 2 Nights. The Hotel was nice; but 1 member of staff 'ryan ford' was a conman. We were there to see the barcelona / liverpool football game. Tickets were on sale at the stadium for 73 euro. Ryan Ford Charged us EUR 200. He first told us that he could arrange tickets for us but at a EUR 30 premium - which was fine. He then informed us the next day (after giving him money) that it was impossible to get tickets but that he would keep trying. In the meantime we were able to buy tickets from the football club itself. Later that morning; he called us to say he had tickets; but the price was now EUR 200. So; what do we do.....? we had to pay him more money to get tickets we didn't want and then we had to sell the tickets to other people for EUR 200; even though tickets were available at the stadium.If you ask me; i think and feel that this was a very good scam. I would not recommend staying at this hotel as I do not trust Ryan Ford. 231502,schoolgirlsweekend,10/31/2006,Lovely Hotel but street noise is a big problem Four of us stayed for 2 nights (Wednesday and Thursday) and our rooms were located on the side of the hotel. The noise from young people talking; shouting; laughing; drinking etc. from approx. 3.30a.m. to 5.30/6.00a.m. on the pavement/street outside our window was unbearable and kept us awake.This problem must be addressed. If we had been staying for longer we would have insisted on moving rooms.The hotel otherwise is excellent. Breakfasts are delicious and the reception staff spoke very good english and were helpful. 231502,JourneyKat,10/10/2006,We loved the Tryp! My husband and I stayed at the Tryp for 4 nights; and it was one of three hotels that we stayed in while we were in Barcelona. It was the hands-down winner for nicest place we stayed. We wish we could have stayed longer; but it was fully-booked for some of the nights of our visit; so we had to move.The rooms were quite nice and we heard no noise coming from the halls. There was a bit of street noise (we were on the 4th floor); but nothing that kept us awake.I was able to schedule wake up calls through the television; which was very convenient. Internet access was expensive; but reliable.Breakfasts were lovely; but were not included in the price of the room. This was okay; as they were reasonably priced.The rooms were very clean and attractive; and the staff was very helpful.We would definitely stay here again. 231502,wisekatebushfan,08/15/2006,not a bad hotel hotel from street 231502,anjiej,08/09/2006,Hotel Very Good location dodgy Stayed at this hotel in August 2006. Accommodation good and clean; breakfast very good; bar prices high. Our room on 4 floor looked onto a building site and the noise from thousands of young persons leaving a nightclub at 5.30 in the morning was incredible. Traffic noise most nights from the main road outside the hotel was loud. The area surrounding the hotel seemed quite intimaditing and we felt you had to be careful making your way to either La Rambla or the waterfront. Thoroughly enjoyed the hotel just the location slightly off putting. Would consider staying their again. Staff friendly although they would not change currency for us. 231502,ATripAdvisorMember,06/10/2006,Would recommend We flew in a day before our mediterranean cruise and stayed at the Tryp Apolo which was recommended to us by our travel agent. Had no complaints. The staff was friendly and helpful. The room was clean and true to the picture on expedia. Location was great; metro stop just a few steps from the hotel; within easy walking distance of Las Ramblas and the waterfront; short cab ride to cruiseships. 231502,luxurytraveller21,06/09/2006,Not bad; not great Stayed here late May 2006 for a works conference; so I had no choice over the location or price. Our group of 26 arrived and in front of us there were a group of 40 checking in so it took a while but we had pre allocated rooms so it wasn鈥檛 too bad. A gentleman on reception gave a wondrous recommendation for a nearby lunch restaurant which served tapas (and I don鈥檛 even like tapas) I wish I had kept the name.The rooms are really average for a 4 star hotel more like 3 star but no major complaints. Don鈥檛 expect much of a view; mine was of a building site. I know you don鈥檛 come away to watch TV but I do like to have English station on sometimes and the majority are French and German. Also a warning for parents is that there are some 鈥榟ardcore鈥?channels just on regular TV; which was a bit shocking for this English prude.My first time in Barcelona; but I didn鈥檛 really get to see anything because of work. The hotel is within walking distance of most areas.A previous review said the bar prices were expensive; I didn鈥檛 get time to go to the bar but I can say walk out of the hotel towards the port and in under 5 minutes you have a supermarket where you can buy chilled drinks for next to nothing.Taxis seemed to be quite reasonable and plentiful around town. 231502,ATripAdvisorMember,06/04/2006,Mediocre Stayed here for two weeks through May-June 2006. Some food for thought:- Very noisy if you are in a room that faces the street. Be prepared to wake up to ambulances and partying (on the weekends; partying is until 6am)- Hotel is a bit run down; but from what I understand; is still in better shape than many. The beds are like sleeping on box springs and very low to the ground.- The area surrounding the hotel is not the greatest by any means. Pickpockets; live sex shows; you name it....a guy was arrested on the steps of the hotel while we were there (pickpocket).- Breakfast consists of a wide selection of ham; salami; cold cuts; tomatos and pastries. - Customer service at the front desk is hit or miss. Some very arrogant; some very polite. Ryan and Miguel were nice; while Vanessa and the other female at the desk were downright rude about anything; no matter how uncomplicated the question. 231502,ATripAdvisorMember,06/04/2006,Nice Hotel; Bad Location The hotel staff was accommodating when it came to speaking English; they made every effort to speak it. The breakfast was good; a lot of choices and clean. However; the location is a bit mind boggling. We stayed on the third floor and about 4:00 in the morning; a club closed and all of the people from the club remained outside and was very load and it made it very hard for us to sleep. This continued on for about 2 hours; we were not the only ones complaining about this loud ruckus. 231502,WorldCruzr,05/20/2006,Nice Downtown Barcelona hotel While visiting Barcelona for the 2006 F-1 race we stayed at Tryp Apolo with another couple. Hotel was very nice; rooms adequately spacious; bathrooms clean and nicely appointed. Some degree of street noise but not terribly objectionable. Location is convenient to walking to the waterfront and Las Ramblas area (15 min.) Staff generally helpful though a bit brusque. Doorman's recommendation for dinner nearby was excellent and the Front Desk staff suggestion for dinner at the waterfront (La Fonda) was absolutely superb! Would choose this hotel again. 231502,Twingomine,05/14/2006,Ok Hotel I stayed at Tryp Apolo for 4 nights. The hotel in it self is quite ok; little run down but nice people and good service. The hotel is close to WTC but to close to La Rambla for my tast. The connecting roads to this area are in the late evenings and nights a dangerous place to be. If you like quietness; as I do; ask for a room at the backside not fasing the street and higher up. The hotel has maximum 6 floors. Do not expect a excellent view; but you cant get it all. And quietness is worth something I think:-) 231502,THERESA,04/04/2006,Very Nice Hotel Stayed at this Hotel for 2 nights with a group of 45 Students. They were very nice to Us and the Rooms were very clean and well stocked with whatever is needed. The Breakfast served in the Morning was Fantastic. I really took advantage of the wide varitey of Foods that were served. I especially enjoyed the Salami's and Ham's they had available. The bake goods were outstanding and all very fresh and made right there at the Hotel.The only thing I could possibly complain about was the NOISE. My God it was awful. There is a Movie House next door and the line was very long and noisy. I couldn't believe the Loud mouths out there all night just talking; yelling; singing and just plain loud. I mean we had 45 People in our group 7 Adults and the rest Teenagers; and We didn't make any noise. In fact several kids complained about the noise. So You know it must be bad...But I would stay there again. All the action is right there; and it's not a bad area at all. I felt safe all the time. So didn't take the reviews regarding it being a bad area. They are full of it. 231502,clio3,03/16/2006,excellent hotel just back today from barcelona; and we stayed at the tryp. excellent;i would recommend this hotel to anyone. have read other reviews about the area and so forth; but i think they were over exagerated; the area is fine; with a straight road past the police station to the ramblas; and the hotel itself is first class. we stayed out most nights till at least 2am and we never felt threatened once. i would certainly stay here again. ellie 231502,ATripAdvisorMember,03/15/2006,nice; but you can find better I stayed in this hotel in december 2005 ; five nights; including new year's eve.The hotel is very close to la ramblas ; but the neighbourhood is not very safe; the underground train is next door and my advice is to use it; especially in the night.The staff was nice; but only one receptionist was speaking enlish; so; they couldnt help too much.anoter important thing - they never told us that on new year's eve; barcelona's taxi service is not working at all; so you have to book one few days before; otherways you take the train or...walk.You can find better hotels in barcelona and pay the same money.In my opinion; barcelona is The most beautiful city in europe; the city tour is very good; the food and drinks amazing. 231502,ATripAdvisorMember,01/17/2006,Decent Hotel; not the best location We stayed there just afer Christmas 2005. The hotel itself was decent enough; the choice for breakfast was excellent. The area the hotel is in is not the best; during the day it is fine but at night there are quite a few dodgy characters hanging around. Having said that; we never experienced any problems. There is a metro station very close to the hotel (Parallel) so you don't have to risk the streets of the neighbourhood if you don't want to. Overall I would say it's a fairly decent hotel but I don't think it was value for money as I was told it was a 4* but the room was fairly basic. I would suggest your money would be better spent on staying at a hotel right in the centre. 231502,Gibfamily,01/03/2006,Nice hotel; but........ This hotel was quite nice for the price we paid. The staff were very efficient and polite. Unfortunately; we were dissapointed with the breakfast; the variety was very poor compared to other hotels in the Sol/Melia/Tryp chain. The coffee served was terribly weak too. Location-wise; its pretty central but just off the main areas to provide some peaceful sleep at night. The english channels on the TV were all pay per view; and you price includes 4 movies; a bit too much unless you are planning to spend your holiday in the hotel room! The other channels are mostly Catalan; Spanish or German. All in all; I would stay at the Apolo again but only if they had a VERY special offer. 231502,gordie123,01/02/2006,Surprised by the poor reviews! Have just returned after 3 night break between Christmas and New year and can only praise this hotel. Location is first class. We were concerned about reviews highlighting area round about but walked to and from La Rambla day and night; using back street opposite hotel. Never felt threatend once (maybe its because of the main Police Office being in the area) and in fact used several of the small bars and retuarants which were great value. Try the 101 in the steet opposite the hotel or the local bakery directly opposite the hotel on Par alel....great coffee and pastries for 1.50 euro at brakfast time.O.K. there are a couple of strip clubs nearby and the area is a little run down but it all adds to the charactor.Room and service in the hotel was great; room was clean well decorated and quiet (try to get a room at the back)and is used by mainly business people and air crew.Bar area is only disappointment with little atmosphere and closes early never the less if you want good location and comfort can't see past Tryp Apolo 231502,ATripAdvisorMember,12/20/2005,Disappointed with the Apolo Stayed at the Apolo for 2 nights in early December 2005. To be fair to the hotel the biggest problem this hotel is its location. Located near to the bottom end of Paral-lel its in a decent location for Port-Vell etc but the area around the hotel is pretty run down and you do not want to be using any of the streets that cut across to La Rambla at night or even daytime for that matter. Not a massive problem but it means that you really have to think twice about taking a walk down Rambla at night as there is no really safe way back to the hotel.The biggest saving grace this hotel has is the Metro line just 20 yards from the front door. Once you figure out how it works the Metro is superb allowing you to get the better areas of the city easily and back to the hotel in relative safety. Buy a 10 trip ticket; its well worth it.Drinks in the Hotel are expensive and the lobby bar very quiet. Note the drinks prices are not on display anywhere either. Funnily enough though Room Service was reasonable and there was a dial a Pizza feature too. There are a few bars in the area around the hotel but to be honest they all looked a bit grotty which leaves you with the hotels inflated prices or a trip on the Metro elsewhere if you want to go for a drink.Staff were pleasant and helpful and the rooms comfortable and in good condition. Breakfast was ok but there wasn't a massive choice of hot food; maybe because it was the off season?One last point is to beware of the taxi drivers. We were ripped off totally from the Airport to the hotel. The driver suddenly losing all understanding of English he understood perfectly well when we got in the cab. Driver on the way back was 鈧?0 cheaper so make sure you get a rough indication of any fare and any supplements added before you get in and beware of getting the grey haired rip off merchant with the Citroen BX when you get a taxi at the airport! 231502,ATripAdvisorMember,11/12/2005,Great Location Excellent value for money in a great location. The hotel is 20 metres from Paral-lel metro staion on the green L3 line. Our only problem was we used the map provided on the expedia web site which suggests it is by Poble Sec train station.The hotel was in immaculate condition; well maintained and all staff were fiendly. The breakfast was excellentand served till at least 10.30. Check out was a mangeable 12.The Ramblas is just 5 minute walk away or 10 minutes to Placa Reiel. From the airport you can either get the bus via Catalunya or the metro via estacion sants. You can even use the t-10 ticket (book of 10 for c.6 euro) which makes it a bargain. 231502,MMStingray,10/15/2005,Everything OK! Easy acces from the airport. Taxi is about 25 Euro; bus 3.50 Euro. Altough the hotel is located on one of the main streets of Barcelone; the rooms are quit. We stayd at the 6th floor in a standard room. It was a room as you may expect: clean; quiet; everything working. Only one tile in the bathroom was damaged. We reported a powerbreak; and is was repared in 5 minutes. Hotel is mainly visited by cruise passengers and businessman. This means a quiet; mostly older public. No shouting or running or crying babys. The breakfast is overwhelming: Jamon serrano as much as you want; show cooking bar (omelettes); fresh juice and open till 10.30.It is an ideal basis for tourist. Main metro line (L3 - green) stops in front of the hotel. Placa Catalunya only 3 stops (5 minutes). We are - definitively- coming back to this hotel. 231502,Samejesse,09/23/2005,Great Buy - good pre-cruise hotel We stayed at the Tryp with a large group traveling from all over the US and going on a Royal Carib Med Cruise. I was not sure about the location; since I have never been to Barcelona; but it was great. It is just a few blocks from Las Ramblas and right across the street from the hotel are lots of little sidewalk tapas cafes. You can also see the water right down the street from the hotel. I had to help check in our large group and the staff could not have been nicer or more helpful. They spoke English and were just very professional. Check in was easy. The rooms are modern and clean; clean bathrooms. Don't be surprised at the beds - if you get a King room it will be two small beds pushed together - but very comfortable. I thought the breakfast buffet was the best I had throughout our entire trip and we stayed in Europe for a long time after the cruise and went everywhere. Spanish cheese and sausage; pastries; hot eggs; omelets; waffles - a little of everything. Oh - a tip - to turn on the power in your room; stick your key card in the slot inside the door - no one knew how to do this - very modern way of conserving energy and keeping track of your key! I am young and like to stay in the middle of everything and this hotel was just right - Las Ramblas was just too touristy to actually stay on. 231502,luceo,09/20/2005,Good City Hotel Close to Barcelona's Las Ramblas and Poble Sec; the Tryp Apolo was a good value option for a six day city break.The location is excellent although the double glazing could be a little more effective in keeping out street noise; especially at weekends. The hotel is generally well appointed and the well trained and courteous staff did much to make our stay in Barcelona a success. We will certainly recommend this hotel to our friends and we will use it on subsequent trips to the city. 231502,ThePaz,08/15/2005,Good base for a lovely city We stayed in the hotel over the Easter Holidays in 2005. The rooms were spacious and clean with all the facilties you could need. There was a fantastic buffet breakfast which could keep us going till dinner. We were allowed into the room early which meant we could throughly enjoy our first day. There is a metro stop right outside the Hotel which is a good way to explore this beautifull city.The only bad thing about the whole trip was Barcelona Airport. It seems to be very badly organised - allow plenty of time to check in. There was even a fight in the check in queue!! 231502,ATripAdvisorMember,05/29/2005,excellent hotel very well situated hotel; Iwas a bit concerned going to this hotel because of some bad reviews; but all I can say is there are some fussy people out their. Excellent location next to the Rambla; excellent buffet breakfast; get a lovely omlette made in front of yours eyes. Lovely clean rooms; nice decor; maid service was spot on. Really enjoyed Barcelona; it was my 2nd time there. We did the 2 day tour bus;enjoyed it very much. Take my word and visit this hotel I will be visiting again soon. 231502,ATripAdvisorMember,05/21/2005,Find a better hotel in Barcelona We spent five nights in the Tryp Apollo with a group of 18 people - we were the leaders. This was the worst of the three hotels we stayed in in Spain; the others being in Seville and Barcelona. The biggest problem: Location. Though it is close to the waterfront and the Ramblas; it is in an unattractive; edge neighborhood with no nearby restaurants or shops. As others have mentioned; it is not an easy walk to the good part of town; even though it is relatively close; since the neighborhood one must pass through is universally considered unsafe. Why stay in such a gritty part of town when Barcelona offers such vibrant neighborhoods nearby?Second problem: Sloppy service. I haven't compared notes with our group yet; but just in our room; the hair dryer fell apart; the bathroom door handle fell off; the towel bar came unscrewed; and room service failed to provide any bathroom linens one day. Two of the four public computers were broken for several days; even after reported (one was simply frozen and needed a reboot). The front desk could not find a package that had been dropped off; and had no one who could speak English on the graveyard shift; when the cab that appeared at 4:30am for the airport run was smaller than what we had asked for; and we had no way to make our needs known. The staff had an attitude that they would do what was needed; but no more.Third problem: Aesthetics. This is a typical sixties hotel; with large public spaces with no character; and an ugly exterior on an ugly street. The last issue was not directly the hotel's fault; but perhaps reflects on the neighborhood: the last night of our stay; a loud salsa band performed until 2am right across the street on an outdoor stage; and no one on that side of the hotel got any sleep. It was not clear to us from our conversation with the desk how often that happens; but I would avoid a room on the avenue.The only good thing about the hotel is the subway station right out the front door; but you really have no choice; since you can't really walk anyway; especially at night. Find a better place; even if it costs slightly more $$$. 231502,ATripAdvisorMember,05/10/2005,Great stay We could not find any fault with this hotel; our room was spacious and had every amenity.The Hotel was was spotless and all the staff were helpful; it was also very quiet at night with good air conditioning. Breakfast buffet was excellent- in all a very modern hotel of 4 star standard as you would find in any European city. We do agree that the short walk to Las Ramblas or to the port may seem a little dicey; as there are a few sordid looking dives on the way. In saying that; we did not feel unsafe and saw no evidence to support a feeling of unease.By the end of the stay we felt quite relaxed about the walk- after all you do pass a large Police Station on the way! We must add that were back at the hotel (exhausted) by 10.30pm latest ; but any walk home after midnight in a city must be viewed with caution. We would stay at this Hotel again because it was very good value for money ; and we had a fantatsic holiday. 231502,midge2475,03/07/2005,Good hotel; great location My fiance and I stayed at the Tryp Apolo in December 2004 to see in the New Year in Barcelona. We found the hotel to be very clean and comfortable; the staff were friendly and helpful; there was everything you could possibly want to eat for breakfast and the room service was prompt.The hotel is directly outside the metro stop 'Paral-lel' from which you can depart on metro lines 1 3 and the funicular; which we found to be the only lines we needed. Barcelona itself is a very beautiful city; I would recommend a gentle stroll around Parc Guell; a visit to Castell de Montjuic for excellent views of the city and; if you're fortunate enough for your visit to coincide with a performance from the Font Magica (Magic Fountain); then it should not be missed!!We would love to go back to Barcelona; as we didn't manage to see everything we wanted to in the three days we were there; and if we do we will almost certainly stay at the Tryp Apolo again. 231502,ATripAdvisorMember,01/08/2005,This 4 star hotel is just EXCELLENT ! After taking the caotic train experience from the Barcelona airport to dowtown it was very easy to ask for the Tryp Apolo Hotel. The Paralelo avenue is well known by all the locals. What amazed me was to find out that the Paralelo exit from the subway is almost right in front of the main entrance of the hotel! How cool is that!Guys at the front desk are very friendly. The foyer is spacious and so was the wonderful room. The breakfast room was very big too and the food was... DELICIOUS! It reminded me a lot the new Hilton in Buenos Aires.About the location; the hotel is a 10 minutes walk distance from the Maremagnum area and beside the subway station just outside the hotel there is a bus station where you can catch buses either to the beach or downtown.This is my absolute recommendation for lodging in Barcelona. Enjoy! 231502,ATripAdvisorMember,12/15/2004,A great base My hubby and I spent 3 nights here last week.It's away from the madness of La Ramblas and Catalunya; but close to it at the same time.The metro is on the doorstep of the hotel and we found it really easy to use; fast and unthreatening. You are only 2 stps from Catalunya (about 5mins on metro).I would rate the hotel as a basic 4 star or superior 3 star; we were initially disappointed at only interior rooms being avail and asked to be moved next day; however we chnged our mind; the interior rooms are so peaceful; we could sleep undisturbed with window open. The rooms are smaller than the photo they use on Expedia; but comfy and very clean.The reception staff are all very helpful.I'd use this hotel again based on standard of accommodation; value for money and location. 231502,vivvy,11/28/2004,Loved this hotel and will recommend My Daughter and myself stayed at this hotel about 10 days ago and we had an excellent stay. The staff on the reception desk were very courteous and when I asked whether we could change rooms they did their utmost to please us. The breakfast was superb and very comprehensive. The location of the hotel was good also. Hopefully; we shall be back. 231502,ATripAdvisorMember,11/03/2004,great hotel great for being close to attractions; very clean and friendly; breakfast excellent would highly recommend it; swimming pool next door to hotel. a little inconvenient 231502,ATripAdvisorMember,10/07/2004,Great base I took my 10 year-old son to Barcelona last February to take in some football. We stayed at the Apolo and it was the perfect base - so close to the Metro station and within easy walking distance of Las Ramblas and Montjuic stadium. We stayed 4 nights and didn't notice any strip joints nearby. Didn't feel concerned at any time. Would recommend it to anyone. 231502,shaftesburygym,08/19/2004,2nd Stay/ Great time Another great stay. Very happy with every aspect of hotel. ( No tea/coffee making facilities in room. Mini bar instead) Hotel clean; tidy; smart and excellent breakfast. Good location within walking distance of everything. Air conditioning only in summer. Other months ask for room away from main road as if you want your window open you will be disturbed by traffic noise. Highly recommend. Good value on solmelia.com 231502,ATripAdvisorMember,06/30/2004,Melia Confort Barcelona Ideally situated for la ramblas and shopping. ten minute walk down to the harbour. Staff friendly and professional ; very clean couldn't fault hotel in anyway. Would stay there again and recommend. 231502,IOMtravels,06/01/2004,Good value Stayed at the Tryp Apolo for four nights at the end of May. As other people have said I had reservations after reading some of the other reviews. But I was pleasantly surprised. I found this hotel to be clean and well presented. I asked for a room at the rear of the hotel a way from the noisy main road; this request was accomodated without question. Room at the rear lovely and quiet; breakfast excellent. As for the location the metro stop is a few steps from the front of the hotel; Ramblas and the promenade a ten minute walk. The receptionist recommended that we did not walk down the side street to the Ramblas but instead walk to the Columbus statue and up that way; this was apparently due to pick pockets and theives. I would stay at this hotel again. 231502,geztek,06/01/2004,Decent hotel; great location Stayed here on 27-30 May. The location of this hotel is great. Just a hop and a step away from the Port area and a short stroll to La Rambla. Some say the area is seedy .... not really. Yes; there is a strip joint across the road but you can say that about some of the great cities in the world. An extra bonus is the metro station right outside the hotel. As for the hotel itself; it's clean; elegant in places and functional. Yet it's like 3/4 star hotels the planet over - little character of it own. But then it's just a place to rest your head between visits around this fabulous city. The breakfast is excellent in its range and quality. We got a resonable deal though you can get cheaper. All in all; if you want a good; convenient base for your visit to Barcelona; the Tryp Apollo is just fine. 231502,ATripAdvisorMember,05/27/2004,The Truth! Hello; I came here with my girlfriend for a short break and booked this hotel on the internet. After reading a number of reviews we decided to book this hotel and were not disappointed. The hotel is ideally located right outside the metro station giving easy access to the whole of Barcelona and only a 5 min walk away from La Ramblas. The area is generally quiet. There are strip clubs across but the area is perfectly safe.The hotel rooms are clean with ample space; mini bar; cable TV; shower and bath. The hotel also provides fitness room; jacuzzi and swimming pool but this is located outside the hotel in a separate building next door.Overall we recommend this hotel although there are plenty of cheaper alternatives elsewhere in Barcelona. 231502,ATripAdvisorMember,05/18/2004,Great Hotel I stayed here last week with my boyfriend and got a great late deal. The room was huge considering what we'd paid for it and had a mini bar; cable tv; bath; shower and a huge bed. The buffet breakfast is amazing; and even has a good selection for vegetarians; unlike the rest of Barcelona! We had no problem with the area and felt perfectly safe walking around at night. There's basically a couple of strip clubs in the area but they seem to be everywhere in Barcelona. The weather was terrible and didn't stop raining so the hotel more than made up for it. The only problem was when we checked our bags in on the last day and 2 of them were missing when we went to pick them up; and one of the managers was to busy dealing with another complaint to even acknowledge mine but they found them after 30 mins and we got to our flight on time. 231502,ATripAdvisorMember,05/15/2004,Value for money May 2004 - my husband and I are just back from 5 days in the Tryp Apolo. Before going had read this review site and were not looking forward to going - had tried to change hotels with Globe Span but ; due to the excessive charge which would have been applicable - had no option but to 'stick with it' -... a twenty minute taxi ride from the airport- 28 euros including 2 bags - and we were there. The extrance to the hotel looked fine - although the 'automatic turn around' entrance door had an out of order sign posted - which looked like it had been there for some time - the door was never available during our stay there and the side door was used - a pity because it was our first impression of the hotel. The receptionist was professional and helpful and we asked for a room without too much noice - we were allocated a room on the 6th floor (noise difficult to suppress because of the busy road below) very clean; comfortable beds; linen and bathroom clean - although a quick lick of emulsion on the walls would have made a difference. Breakfast was included in our package - and that was really good - all that you could want to eat and efficient and friendly staff. Smoker side of the restaurant has the best view - the other side looking over the road below. Location was definitely seedy if you crossed over the Paral-Lel with some doubtful characters around - but if you turn left out of the hotel; 10 minutes pleasant walking and you reach the Columbus Column and from there you are almost at La Rambla- great fun and a 'people watchers' paradise. The Para-lel metro is just outside of the hotel and so is the bus stop. - no problem getting around from there to all of the sites in Barcelona and fare is really cheap. Would consider using the Tryp again for a short break and for value for money. Oddly enough the taxi fare back to the airport was only about 17 euros. Have a great time!Nick and Mags 231502,ATripAdvisorMember,05/10/2004,Well Located This was a fine hotel; but nothing magical. It is very well situated near La Rambla. There is also a tube stop situated next door. The area between La Rambla and the hotel is clearly poorer; home to many immigrants; and has it's share of social problems. This might put you off; but it felt safe compared to London. 231502,ATripAdvisorMember,04/27/2004,Good for Weekend breaks Having read some of the previous reviews I was not expecting much; however; the service was prompt and curteous; the room was comfortable and quiet; the wide selection at breakfast was excellent and the location is ideal for those wanting to explore the city. For anyone wanting a good place to relax after a long day sightseeing over a weekend; the Tryp Apolo offers good value for money. 231502,ATripAdvisorMember,02/09/2004,staying at the tryp showReview(1640232; 'full'); 231502,ATripAdvisorMember,02/07/2004,Stag Night showReview(1637497; 'full'); 231502,ATripAdvisorMember,01/16/2004,Mixed Reviews showReview(1554558; 'full'); 231502,ATripAdvisorMember,12/02/2003,Tryp should not be part of your trip showReview(1504240; 'full'); 231502,ATripAdvisorMember,11/02/2003,Hotel for tour group showReview(1434244; 'full'); 231502,PStewart,10/27/2003,Definitely worth a visit showReview(1422962; 'full'); 231502,ATripAdvisorMember,10/26/2003,This Place is OK showReview(1422510; 'full'); 231502,ATripAdvisorMember,10/22/2003,Thumbs down for the Tryp Apolo showReview(1401396; 'full'); 231502,sand200,08/29/2003,I'll return to the Tryp! showReview(1268940; 'full'); 231502,ATripAdvisorMember,08/19/2003,Tryp Apolo aka Melia Comfort Hotel showReview(1235982; 'full'); 231502,anitaSevilla,12/14/2008,mucho ruido showReview(22722954; 'full'); 231502,ellembi,12/08/2008,Valida sistemazione per visitare Barcellona la camera 231502,Eddokogirl,11/18/2008,Un eccellente 4 stelle!!!! 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The conference was at the Hilton (about 5 mins walk away) and the conference rate at the Hilton was a lot higher.Its in a good location (if you want to be in that part of town) and a perfectly good hotel - despite the reviews :~) Some points to note:The hotel provides a discount for the car parking facility next to the hotel. But it still cost me 22+ euros for the night (only had a car 1 night).The room was great but too hot and adjusting the temp didn't appear to make much difference. The water pressure was extremely high. Turn on the shower and the head promptly flies up (under the water pressure) and shoots water all over the towels at the end of the bath. 1st night I dried myself with a hand towel. It would be a minor thing to prevent this with a better quality shower head fitting and I can't understand why they don't. There were several wifi networks around. I found one which let me on free - no idea whether it was legit or not.The 2nd night I got back after a hard day at 8:00pm and found the room hadn't been made up. The soaking towels where where I'd left them in a pile under the sink. A call to reception sorted it.Breakfast buffet was adequate. A reasonable selection of cold meats and cheeses. The hot stuff look 'tired'. If it wasn't in the rate I'd have gone out as it costs 10 euros.Smoking: there were ash trays in the room but there was absolutely no trace of smoke and I have a very sensitive nose for smoke. The only time I notice anything was the last morning when there was a vague smell of smoke in the corridor.No iron or coffee making facilities in the room.A perfectly fine stay and I'd be happy to stay there again. It would have had four stars except for the shower and room make up issues. 231504,alexbeachbug,07/25/2008,If you love Cockroaches this is your place!!! This hotel is so far the worst in my life; I check in on 22/07/08 in the afternoon so they gave me room 713.The carpet should be removed immediately is dirty you have no idea if you walk around the room for no more than 5 min well your feet will be as dark as night; there is a kitchen with dishes so dirty that you can tell what the last tenant had for lunch YUK; so I just used the refrigerator.But the real thing happen the second night when I returned to the hotel about 1.00am I thought I was alone; nobody told me that I had to share my apartment with lots cockroaches I kill 12 the first 10 min; of course I asked for a new room but nobody did anything so I sleep with all the lights on; nice ah? the room was hotter than a firecracker then I looked at the bathroom floor and I found hair YUK for the second time so the only thing for me was to go put alcohol on the bathtub and take a bath with my soxs on!!! the towels had blood stains so I dry my self inside my hot room; needless to say I was gone the first hour in the morning.Avoid at all costs this aparthotel Atenea 231504,Gill1Scott,04/09/2008,ideal for the football stadium We chose this hotel based on its proximity to the Nou Camp; as we were taking our son to a match for his 18th birthday - with that in mind I would say it was a good choice. It was just a short walk to the stadium and it definately saved the hassle of trying to journey back into the city centre on public transport after the match - the queues for the metro after the match were huge.Although it is not in the city centre; it is only a couple of minutes walk to Les Corts metro - and most of the main attractions and the city centre itself were therefore only a short trip away - we certainly didn't feel out on a limb. The hotel was also about a minute away from a large El Corte Ingles store and the upmarket shops on the Diaganol. There was a good choice of restaurants on the Diaganol - we had lunch in one and it was packed out with Spanish people - always a good sign.The rooms in the hotel were large and spotlessly clean - slightly outdated; and more 3 star than 4 star; but perfectly ok. The bed was also huge and comfortable and there was a sofa and coffee table in the 'living area'. There was a huge breakfast buffet; although this did not seem to be topped up during service; so it ran out of things later on. We found the reception staff to be helpful and friendly.I would recommend this hotel for the more budget conscious traveller or for any footbball goers! 231504,Shards0007,04/05/2008,Not bad at all - if you don't want the beach too often A bit late in writing my review; but was compelled to complete it ...This was a weird hotel; set in the finance district within walking distance form the Nou Camp; it provided us with a great base for our holiday - though not too clever if you like beach holidays.After the initial shock of discovering where we were; we found it a superb place to stay;- hotel was clean and usable with all mod cons we required- local shops gave us more insight into Barcelona than staying further in townThe only downside were the reception staff - they were about as useful as a chocolate teapot - but this was fully compensated by the restaurant staff.Finally; I'd recommend that you buy tube passes for the week ...much cheaper than a cab and much more cost effective than a daily pass.Enjoy! 231504,Ireland08Ireland,01/01/2008,4 *- I don't think so! We decided to book Atenea for a three night stay in December as it had received fairly good reviews; was convenient to the metro and provided breakfast. Unfortunately; we were very disappointed with what we found; yes the hotel is very convenient to the metro; but that was about its only positive feature. The hotel is very dated and the curtains and carpets in the rooms could do with a bit of a scrub. Although the rooms had kitchens; unless you bring your own kitchen utensils with you this is not a major advantage. On the plus side the sheets were clean and we were provided with clean towels every day. The walls in the hotel are extremely thin; as well as becoming familiar with our neighbours' (above; below and beside) nocturnal habits; we could also smell smoke from other rooms.Breakfast was a bizarre affair; granted during our stay breakfast was served in a different location from the norm; but this did not excuse the complete lack of organisation. The room consisted of mainly large tables; seated for about 8 people; so we had to share with other groups. On the first morning we had to wait until bowls were washed to have cereal; on the third morning our cereal was soggy by the time we got spoons. The toaster did not work and the hot food was luke warm.Barcelona is a great city; with plenty to offer everyone but if I was to visit it again I would certainly not stay in hotel Atenea. 231504,boonerz,10/11/2007,Great staff; great hotel First off; this review is written bearing in mind the fact I paid 拢308 (should have been about 拢340 on hotelopia.co.uk but I found a discount code) for 5 nights in a double room with my girlfriend at the Atenea. I think people should state how much they pay on here; not to brag; but because what you pay dictates what you expect and therefore how you review. The room was clean and a decent size; but don鈥檛 expect an apartment; ours was more like a bed-sit; but this is not a criticism. Small kitchen; adequate bathroom; sofa; very large double bed; TV; everything you need. The other reviewers who criticize the lack of cutlery; crockery and pans etc just needed to ask at reception for whatever they needed as they were more then happy to have plates and cutlery sent up to our room.The food in the restaurant was ok. The gastronomic menu was fairly good value at around 23 euros each; nice tapas and then main and postres. The staff were very friendly with good english and the bar waitress makes great sangria.The location is 15 mins walk from Nou camp; which was good for us as we went to a match. It's also only a couple of minutes walk from Les Corts metro station. We were a little worried about safety on the metro but found it to be very good. ATMs near by too.The Mussols restaurant near by was nice enough; but other than that you probably need to get a taxi to eat out. All in all we really enjoyed our stay at the Atenea. The hotel was fantastic considering the amount I paid and would have been good even if it had cost more.Just a note on pick pockets in Barcelona: I carried a bag across both shoulders and kept it on my hip in front of me; and we had no problem. Stick to the main streets; dont wear a bag on one shoulder; be aware of who is around you (particularly on La Rambla) and you will be fine 231504,TeresaBee,10/08/2007,Not bad - but why a 4-star? We stayed at the Atenea for four nights and found it a decent enough hotel; although I'm not sure why it's a 4-star when it doesn't seem to have any advantages over a 3-star hotel I've stayed in on previous visits to Barcelona - in fact there are certain aspects of the 3-star which I preferred to this one. Breakfast (which is included in the price) was not bad; although I've had better choice in other Barcelona hotels. You're shown to a breakfast table by a waiter or waitress rather than choosing a table for yourself; and although the breakfast buffet is self-service; you have to wait for coffee to be brought to your table rather than helping yourself - and service was sometimes quite slow; even when the breakfast room wasn't particularly busy. The room was a good size and was clean and comfortable; with its own kitchen area (although kitchenware isn't provided - so if you're planning to cook; bring your own pots; pans; plates and cutlery!). There's a fridge in which you can store your own food and drink; and small bottles of water are left for you every day. The bathroom was also a good size and very clean - although for some reason on the second day the cleaners took away the soap and didn't replace it. The hotel is in a fairly smart area of the city; close to the north-western end of the Diagonal and within easy reach of central Barcelona on Line 3 (the green line) of the Metro. It's also walking distance to the Palau Reial; which is well worth a visit.In all I'd say the Atenea was a pretty good hotel and good value for money; but if I'd been expecting more luxury than a 3-star I'd have been disappointed. 231504,mickip13,07/08/2007,Great place Stayed one night at hotel prior to boarding cruise ship. Great location near train station from airport and to ship. (Cheap transportation $) Very helpful bilingual staff; clean and away from hustle and bustle of La Rambla but easy to hop on train or HOHO buses . Wonderful place to feel the city and the awesome people. Good resturant near by. Breakfast buffet included in room charge was excellent. Will return for sure.Found through TripAdvisor and booked with Venere.com. Look for discount code. 231504,MissWales82,06/23/2007,Girly holiday Stayed for 4 nights on a city break with a friend. Large room; efficient and friendly reception desk. Staff were a bit miserable at breakfast. Easy access to city centre via metro. 231504,BarcaStu,05/06/2007,fantastic hotel Fantastic Hotel at a great rate;stopped for 3 nights 1/4th May.Slightly outside centre of Barcelona Las Ramblas etc; but as previous reviews a T10 ticket for the metro was 6.90euro; stop 3 mins down road; and hadnt to wait more than 3 mins for a Metro; even coming back at midnight; did walk into centre on one occasion takes approx 30 mins.Room was very clean; slightly dated but spotless; Safe in room; key from reception with 20 Euro deposit. Breakfast was included in our price which again was excellent buffet style; served from 6:30 to 10:30am coffee topped up by friendly waiter. Overall great choice recommend for anybody from familys to couples to footbal fans ideal for Nou Camp (BarcelonaFC) as only 15 min walk to ground; Why pay more for a Hotel only because in centre of Barcelona! when there is a bargain in the Atenea only a few mins away!!!. 231504,nickb99,03/06/2007,A good find Stayed here for three nights during the marathon weekend. Not the most modern internally but very clean and rooms large. My double room also had a fold out sofa bed. The kitchens in the rooms look rarely used; very clean and shiny stainless steel; but there are no pots; crockery or cutlery provided. My kitchen was in its own little room; some were not. Some family rooms also had room dividers.Basic bathrooms (not marbled etc) but large; clean and tidy; bath with shower over and bidet and decent bag of freebies. Breakfast buffet good; a decent selection and room.Location good too; ATM across street; two metro stops close by; free parking next door for hotel guests. Not far from centre on the metro which is pretty cheap. A few decent restaurants close by too.All in all if you can get a decent rate and don't want/need a flashy hotel with gym etc this is a safe bet. 231504,lfc2barca1,02/23/2007,Excellent I stayed for just one night with my son ; and booked it primerily because it was close to the nou camp for the liverpool v barcelona game which was barcelona 1-2 liverpool btw :) ; the room was excellent and the staff were really welcoming.I would recommend this hotel and definatley would stay there again . 231504,sandandwood,01/07/2007,enjoyed our stay we stayed at the atenea aparthotel for 4 nights after christmas for a short holiday. it was a lovely place to stay. the apartment was a reasonable size with a small kitchen which i found convenient. it had a fridge and a small hob on which i could make a simple meal. there was a very large supermarket in the basement of the department store one block up from the apartments which sold everything you could possibly need.the aparthotel itself was very clean and comfortable;very quiet and the staff willing to help and assist with anything that was needed. the breakfast included in the price was substantial with lots of choice for every one. cereals fresh fruit; cold meats; cheese; toast; pastries and cakes; a cooked breakfast; coffee and juices.the aparthotel is very near to a metro station for travelling into barcelona and is an excellent way of travelling around. we bought a 10 ticket card for 6.50 euros. although the apartment was out of the city centre we found that it was very easy to travel around and were able to get anywhere we wanted on the excellent metro system.we enjoyed our stay in barcelona and would definitely stay at the atenea aparthotel again. 231504,Lucette1,05/26/2006,Nice stay We just returned from a five days get away with my friends. We are 5 housewives who once a year pick a destination for a little vacation. Atenea aparthotel in Barcelona was a really nice surprise; very clean hotel; a very appreciated breakfast buff茅. The waiting personel however did seem to care less too many times; apart from a very young man who looked like a student and really tried his best.The reception staff were very helpfull much of the time. The location is in a safe quiet residential area and the hotel is just a couple of blocks away from the nearest metro station; no changes are needed to go to the center of town.The only misshap we had was that we ordered 2 taxis via the reception to take us to Tibidabo; the taxi drivers were very rude and once we were on the way they drove us to the new harbour instead of the place we asked for; they drove round the city so the taximeter would rise as much as possible and when we arrived at the harbour they dropped us of and asked the restaurant owner for a comission!!!The owner refused and a dispute broke out; it was really terrible; we felt like idiots!! I reported that to the hotel; the receptionist said he was going to write a report to the manager.Please beware of taxidrivers otherwhise Barcelona is very nice and i would more than happily return to Atenea aparthotel. 231504,ATripAdvisorMember,04/18/2006,Great value hotel in a very good location Stayed here along with five friends and can throughly recommend to small groups or couples looking for a budget priced; but perfectly adequate hotel in Barcelona. We booked the hotel using Last Minute (very reasonable) and were allocated rooms on the 6th and 7th floors. Both rooms were very clean and well presented; each complete with a small kitchen area; bathroom amenities; decent floorspace (complete with a moveable divider to create a separate sleeping area) and a cracking power shower! Breakfast was a mixed affair due to the large number of people stopping during the Easter period; but plenty of hot and cold food was available and the staff were friendly and accomodating.The hotel is located close to the Barcelona football ground and the nearest Metro stop (Maria Cristina - Green Line 3) is situated just 300m away; so it's ideal as a base for exploring the city.A couple of restaurants and bars can be found within 2mins walk should you wish to remain close by; but with the superb Metro links; its better to simply hop on the train and head into the more central parts of the city. Be sure to buy a T10 Metro ticket; only 6.65 euro; which provides 10 journeys and can be passed from person to person. With each individual journey costing around 2 euro; this represents great value for money.All in all; Barcelona is a great place to go whether you are travelling alone; with friends/partner or even on business and this hotel provides a great value; comfortable and ideally situated base for enjoying the delights of this cultural; yet modern; and tourist friendly city...enjoy! 231504,nisaq,04/05/2006,Great hotel!! We've just returned from a 3 day stay at the Aparthotel Atenea- and would thorughly recommend it!!The room was really clean; helpful staff-and the breakfast was excellent.The location is great-a tram service and a number of buses run through this area; and two metro stations (Les Corts Maria Christina)are only a few minutes walk.There is also a shopping mall/supermarket opposite the hotel which is very convenient.Would definately stay here again. 231504,Nihon,12/11/2005,Very Enjoyable Stay We booked this self-catering apartment last September; and visited the last week of that month. In short; the apartments were lovely. The complex is situated in the fishing village of Vilanova i la Geltru; about a 45-minute drive from BCN airport. We got a taxi to the rooms from the airport because it was late in the day; but the train is probably the best way to get there. We found the staff very pleasant; they spoke very little English though; so have your phrase book handy! The rooms are spacious and well arranged; and were thoroughly cleaned each day for us. When we arrived though; we did notice that our room had 2 single beds rather than a double; so that's worth double checking. The kitchen facilities are simple but adequate; with a sink and fridge; and we couldn't find an iron or ironing board in the building; although I'm sure its there somewhere!The complex has a small restaurant/bar which serves good food and drink at a reasonable price. The staff there are very polite and friendly. There is also a pool surrounded by palm trees; which was not too busy and nice to relax in.The complex is also a 5-minute walk from the sandy beach; and many cafes and restaurants. we spent 5 nights at the complex; and would definitely recommend it to anyone who wants a relaxing holiday away from the city; but not too far from it!Any questions; feel free to post a message to us. 231504,GummoTripper,10/16/2005,Great Hotel Clean; quiet and comfortable hotel in a great location. 231504,ATripAdvisorMember,03/19/2005,Excellent! We stayed at the atenea aparthotel for 4 nights in March and got a great price from lastminute I can thoroughly recommend this hotel; it is near to the centre - we took the tourism buses which you can hop on and off of; and there is a stop within walking distance of the hotel. The hotel is lovely and clean; with friendly helpful staff. Breakfast was great; with a fantastic selection - cooked breakfast; fruit; cakes; cheeses; ham; crossiants etc etc. Our triple room was large and also had a sliding door to seperate one of the beds. It was also very clean and well maintained. Looking at the prices for other hotels in Barcelona this is an absolute bargain for such a great hotel! 231504,audi21,11/21/2004,Great showReview(2839081; 'full'); 231504,ATripAdvisorMember,05/14/2004,Great hotel -at a great price showReview(2060476; 'full'); 231504,Sona44,03/27/2004,Lovely budget Hotel showReview(1748294; 'full'); 231504,ATripAdvisorMember,03/24/2004,Great Start to the Day showReview(1742016; 'full'); 231504,AFKG,01/07/2004,Great shopping around the corner showReview(1542239; 'full'); 231504,lass,10/06/2008,瀹夈亸銇﹀揩閬?#x201d; showReview(21744593; 'full'); 231504,lass,10/03/2008,L'hotel 猫 molto accogliente e... showReview(20975020; 'full'); 231504,lass,09/19/2008,Ottimo soggiorno; trovati... showReview(20890779; 'full'); 231504,lass,09/07/2008,銉┿兂銉栥儵銈广伄鍠ч⊕銇嬨倝闆倢銇?#x201d; showReview(20752750; 'full'); 231504,lass,09/02/2008,Tr猫s bon hotel showReview(20554744; 'full'); 231504,jack96ca,06/28/2008,ottimo bellissimo showReview(17313361; 'full'); 231504,lass,05/18/2008,Gute Lage; super Fr眉hst眉ck showReview(16608751; 'full'); 231504,lass,05/04/2008,Un h么tel 脿 recommender showReview(16608750; 'full'); 231504,lass,05/02/2008,Buon Hotel; colazione sontuosa... showReview(16731696; 'full'); 231504,lass,04/15/2008,un h么tel id茅al pour un s茅jour parfait showReview(15571730; 'full'); 231504,lass,04/12/2008,Stanza spaziosissima; ottima... showReview(16727028; 'full'); 231504,lass,04/11/2008,Camp Nou nur 5 Minuten zu Fu脽!!!! showReview(15571729; 'full'); 231504,lass,04/08/2008,Falta renovar la moqueta de las... showReview(16729799; 'full'); 231504,lass,04/02/2008,Keine 4 Sterne showReview(15571728; 'full'); 231504,dasfeuerpferd,03/04/2008,Preis-Leistung sehr ok showReview(14033095; 'full'); 231504,lass,02/01/2008,Appartamento con ottimi spazi... showReview(13930036; 'full'); 231504,lass,11/21/2007,L'albergo si trova a pochi... showReview(11371638; 'full'); 231504,lass,11/06/2007,Ottimo rapporto qualit脿-prezzo... showReview(11371640; 'full'); 231504,lass,09/09/2007,Ottimo hotel; camere spaziose... showReview(13138154; 'full'); 231504,lass,08/21/2007,Nous avons eu une chambre type... showReview(11371643; 'full'); 231504,lass,08/18/2007,Ottimo hotel; rapporto qualit脿... showReview(11371642; 'full'); 231504,lass,08/15/2007,Hotel accogliente; pulito e... showReview(11371641; 'full'); 231504,lass,08/06/2007,La citt脿 猫 bella e piena di... showReview(11371644; 'full'); 231504,lass,07/31/2007,Un hotel agradable; bien... showReview(12651324; 'full'); 231504,lass,04/17/2007,nous y retournerons showReview(11410477; 'full'); 231504,lass,04/11/2007,Gerne wieder showReview(11410478; 'full'); 231504,lass,04/03/2007,Ottima struttura sotto tutti i... showReview(11371639; 'full'); 231504,lass,03/06/2007,Hotel ubicado en un lugar... showReview(11371637; 'full'); 231504,lass,02/21/2007,Rapporto qualit脿/prezzo... showReview(11371645; 'full'); 231504,lass,02/14/2007,Struttura moderna e ben tenuta... showReview(11371647; 'full'); 231504,lass,02/14/2007,Ci siamo trovati benissimo. Le... showReview(11371646; 'full'); 231504,lass,01/20/2007,El hotel es muy bueno; si no... showReview(12649349; 'full'); 231504,ventofreddo,09/08/2006,Ottima scelta showReview(5779367; 'full'); 231504,lass,04/26/2006,Ottimo hotel buona posizione... showReview(11371648; 'full'); 231504,lass,05/26/2004,Die Zimmer waren ger盲umig. Wir... showReview(16725181; 'full'); 231504,lass,09/11/2003,El apartotel Atenea es muy... showReview(11371650; 'full'); 231504,lass,07/16/2003,Collocato in zona abbastanza... showReview(11371652; 'full'); 231504,lass,06/10/2003,En la web de venere no se... showReview(11371653; 'full'); 231504,lass,05/22/2003,Il servizio fornito da... showReview(11371654; 'full'); 231504,lass,01/15/2003,Ottima vacanza.Caro soltanto il... showReview(11371655; 'full'); 231505,toni175,01/07/2009,great value this is a great hotel at a great location--up the street from gracia station--you can get to la rambla in literally 5min on metro from here--the hotel staff were extremely friendly and extremely helpful on suggestions of where to eat; see a show or tour bus--they all seemed to speak at least 5 languages fluently--the rooms are modern; clean; large and the showers/bathrooms are great-they also have wifi and room svc-I also recommend taking the breakfast option--the food was plentiful and they had many selections--there is no downside to this place and the price was @ $110 per night--we stayed the last weekend in december--it's simple--when in barcelona you stay here! 231505,Debbie6327,09/29/2008,Not 4 star Not sure where the pictures online came from but the room we had was nothing like them . Stated coffee and tea making facilities bath robes slippers free glass of cava on arrival ;we had none of these. Went down to reception and was given a jug 2 sachets of coffee sugar milk and 2 cups. Put jug on hob to boil some water 30 mins later it was barely warm so gave up and went to bed . Woke in the night by window coming open couldn't get it to close properly and it rattled the rest of the night . Lots of noise out side and on night two other hotel guest very loud until early hours Had booked a twin room . Got a room with a double bed in bedroom and a single in the lounge /kitchen area . Bottom of shower curtain was black ;plug in sink didn't stop the water runnng straight out . Thankfully we where only there for 2 nights . 231505,Caoimhin,09/28/2008,Good enough but beware the 5th floor This is a fine hotel; probably more accurately a 3 star hotel. The room 5th floor where we spent our first night has not been renovated and is very different from the other rooms in the hotel; with lots of cheap pine furniture resembling a student residence. On the first floor where we moved the room was great. There is no room service and a concierge who knows the city would be helpful. The metro is two minutes away and a short journey to Placa Catalunya 231505,Gur1234,03/10/2008,Not a good place to stay I booked two nights at the Mariana Cubi. The booking website I used showed that the hotel was classed as a four start hotel and the picture of a typical room looked smart and well furnished. I arrived late (booking was guaranteed) and was placed in a room that looked like student accommodation from the 1960's. My complaints were met with excuses that the manager was not in till mid-day the following morning. The following day I spoke to the manager who did change my room to one which matched the descriptions on the website. However no recompense for the previous nights stay was entertained. I've stayed in a number of hotels in Barcelona and this is by far the worst. My advice is book somewhere else. 231505,jintsjason,10/17/2007,The staff of this Hotel saved my Barcelona visit!! So I arrived on barcelona late on a Friday night only to find that my original choice had given away my reservation due to a booking.com error (Hostal HMB). There were no other rooms available until Sunday and Toni at Hostal HMB set me up at a small hotel (Hostal Amsterdam) that should be stayed away from at all costs. The people at Mariano Cubi (down the street) not only let me use their WIFI to find a room (I ended up staying at the Mariano Cubi for two nights); but let me keep my valuables there as the Hostal Amsterdam was basically a transient hotel.In other words; they saved my trip!Now; as to staying there. The rooms are fantastic; clean and possess great bathrooms and free WiFi. The bed was not that comfortable; but a small complaint! If you can get a booking there through booking.com; I highly recommend it as I think the rack rate is a bit too high.Again; the staff is EXCEPTIONAL!!It's a bit of a hike from the nearest Metro stop (Fontana); but Barcelona is a wonderful city to walk in; so big deal.Again; stay here if you get a price break! 231505,sepos,09/30/2007,nice place Long story but we actually transferred from the Arts Hotel to Cubi and we were very happy. The hotel is a perfect 4*. Clean; quiet; and reasonable. Free internet. Supermarket next door. 231505,navvy,07/16/2007,Loved the room room 231505,JohnWG,07/05/2007,Liked it Having read reviews on this site; I discovered the hotel I was going to be staying in Barcelona was a dump; advertised as 3 star according to travel websites; less than 1 star on visitor reviews though so be warned. I requested to be changed to here as we were looking for decent quality budget accomodation. We definitely found it here: not amazing; but great for the price.We had a spacious double room with a balcony which was great for having lunch! Basic shower and kitchen facilities (no cutlery/plates/etc provided but weren't expecting anyway). Room was fairly clean; staff were friendly helpful. Diverse; but average buffet for breakfast. Location was quite reasonable; you can pick up the tour bus nearby; the underground was also five minutes away. Quite close to the Gracia quarter which had a festival on at the time and was brilliant to walk around.All in all; we were happy to have stayed here! 231505,Citybreaker9,07/03/2007,Beware We booked up months in advance; but we were allocated an old non-refurbished room; which was not even 2* standard. On the first morning all our cash went missing from our room when we were having breakfast ! We asked to change rooms and the next one was much better - what you would be expect in a 4* hotel.The hotel has redeeming features; good location; reasonable food; some friendly staff (some not so friendly). Overall a mixed experience; which we would not care to repeat. 231505,Walklatesworldwidewhims,12/05/2006,Sleep optional When it really comes down to it; this is a budget hotel. On a value for money judgement its probably quite good and it certainly appeals to a lot of young people visiting on a budget. Its attractive; well designed; rooms are of good size and it has good clean bathrooms. It doesnt have a view but looks out over local streets. Breakfast is basic but ok.The problem is that it just isnt well soundproofed. Of our three nights the first two were spent listening to the detailed german conversations below us. The last night was better but the soundproofing is so bad that I could actually hear the man shaving in the room next door. Not that unusual you may say. No; apart from the fact he was using a wet razor.If you want to enjoy barcelona's night life then come home at five and sleep during the day then this might be ok. If your body clock works to normal night and day; then perhaps you need to think again.A final word. If you do go; then check out the little restaurant just a bit to the right from the front entrance. Brilliant food. 231505,laurad656,11/22/2006,Great Value Hotel Old room at the Mariano Cubi 231505,Polodriver,08/17/2006,Great hotel but...... Very clean; modern; quiet street; 5 minutes to the FGC; very friendly and helpful staff; large room; overall excellent value - but - the sound proofing is apparantly non existent and unfortunately we had a group of young men below us who seemed to have gone to Barcelona to sleep during the day and party at night! Reception dealt with my complaint straight away after being woken up at 6.00am by what seemed to be party of 50 people below us; and the music was turned off but I wish I had insisted on changing rooms because the following night was again noisy with shouts; banging doors; etc. In the end I turned on the kitchen extractor fan to drown out the noise which helped! A real shame and very unfortunate as the hotel is basically an excellent find and I'm sure if we had had any much quieter guests below us; this would have been a 110% positive review. Maybe I am too sensitve?.......... 231505,HerneHill,08/11/2006,great value; and very comfortable This is a modern; comfortable hotel (good beds; and air conditioning) in a quiet street in the Gracia area; some 20 mins walk from the centre; 5 mins on the Metro. We got a quote (some weeks before we left ) for a triple room for 3 nights in August 2006; (myself; my wife and teenage son); 107 Euros per night incl.breakfast plus 7% usual tax. When we arrived we started to worry whether this price could be right; because the hotel was so smart (without being over the top) and the prices advertised on the desk at Reception were very much higher than the price we'd been given. The lesson seems to be - make sure you book in advance;(and you probably get a better deal on several nights). The breakfast was excellent and the staff helpful and friendly. The only upset was the fire alarm going off in the middle of the night - somebody smoking too much in their room; but I don't blame the the hotel for that! Highly recommended. 231505,donaldgregoryBelfast,07/14/2006,What more could you want? Very good sized modern clean quiet room for 3 adultsLocation 2 minutes from Gracia metroStaff very welcomingThere is a fabulous restaurant just opposite on the right side leaving the hotel on the cornerLocation is perfect for shopping and local barsThe buffet breakfast gets a bit tired come 10.30am so eat early. If you are a real coffee fan sadly you will not be enthused by their offering but its a small sacrifice for such a super hotel 231505,ATripAdvisorMember,05/12/2006,Excellent hotel and service I stayed here with my girlfriend for 2 nights (3rd and 4th of May) while on our backpacking trip in europe.It is a pleasant hotel. The Garcia metro station is about 200 m away from the hotel. Taxi from the airport to the hotel cost about 20euros. The hotel provides free internet access. Remember to bring your laptop or palm PC along. If not; there are 2 computers in the lobby for your usage. The room is large and well decorated. The hotel staffs are friendly and knowledgable; do ask them where to get the best paella and sangria. The breakfast is abit boring but it comes with our package; so its alright. To get around barcelona; get a 10 trips ticket from the metro. It allows u to use it 10 times. The metro is good enough to get around to most tourist areas in barcelona.I will definitely stay here when I visit barcelona again. 231505,Zappafrank,03/21/2006,Great Find Stayed here for long weekend and found facilities very good. Was able to check in early and you get a glass of cava when checking in. Room spotless and very large. Has a kitchen but no utensils unless you ask for them. But then who goes self catering in Barcelona. Breakfast was great value and good quality and service.Its in a quiet area but only 2 stops on the FGC underground to the centre. 231505,ATripAdvisorMember,01/23/2006,Great Little Hotel Fantastic Staff We spent four nights in one of the Mariano Cubi's spacious triple rooms. This room was large by any standard. It featured three twin beds with good linens; a kitchen bar (sink; refrigerator; and two burner electric range) with two stools; a desk and chair; two club chairs; a nightstand; a coffee table; t.v.; full-length mirror; safe; three telephones; good lighting and controls; and a closet. The floors were wood laminate and more wood was used to accent the room. The spacious; marble tiled bathroom featured a tub with a shower that had good water pressure; bidet; toilet; and large mirror over a counter with double sink. Our room and all of the public spaces in the hotel were meticulously maintained and spotlessly clean. The hotel has two small lifts which are adequate for its five floors and 67 rooms. We found the two computers in the lobby with free Internet service to be convenient and usually available. Internet connections are in the rooms for guests who bring their own computers. The breakfast was included in our room rate and proved to be an excellent value. It featured three types of eggs (scrambled; fried; and soft boiled); several types of cereal; a wide variety of bread; bacon; sausages; cold meats; cheeses; several varieties of fruits and pastries; juices; coffee; and tea. It is a buffet but friendly staff are on hand to serve coffee and tea and constantly replenish the food. Late in the day; coffee and tea are available in the dining room along with a few tapas. Dinner is also served at the hotel. In the evening; the front desk welcomes guests with a glass of Cava which you can take to your room. There are cafes; spas; beauty shop;clothing and shoe stores; a bakery; small supermarket; and several green grocers close by the hotel. The Gracia metro stop is also nearby. We can't say enough about the hotel staff. They all made an extra effort to make our stay enjoyable. They provided directions; made recommendations for dining; etc. and even made reservations for us. It is true as other reviewer's have commented that there are no utensils; etc. in the rooms but we found that everything was promptly supplied as soon as we made a request to the staff. We have already recommended this hotel to friends who enjoy Barcelona. 231505,ATripAdvisorMember,01/23/2006,Excellent hotel!!! We stayed at this hotel for a long weekend in January and found it to be superb. The staff are friendly and efficient - and speak very good English. The room; although not luxurious; was modern; clean and tidy with a great (and large) bathroom.We couldn't fault the location either - you are close enough to the centre of the city to make getting around easy (5 minutes walk from the Gran de Gracia; 5 minutes from Fontana metro station and there is a RENFE station at the end of the road) but in a quiet street with very little noise at night.Definitely one to recommend. 231505,IanJiab,01/05/2006,Great 4 Star Bargain! My girlfriend and I stayed in this hotel for five days during Xmas 2005.We were looking for a bargain in LastMinute and found this little beauty. Our deal included flights from Gatwick to Barcelona for just over 拢300.The hotel is just out of the centre of town but is just a 5 minute walk away from the Gracia metro station; then just a few stops to Catalaya station; the top of the Ramblas. When we arrived after using the train and tube (buy a T-10 ten trip ticket as soon as you can; it cost as a fortune for the 4 changes to get to Gracia) we were welcomed with a big grin a bottle of champagne and Barcelona brochures; all in English.The hotel is small with only a few stories; about 6 I think; and a few rooms on each floor. We were on the first. The hall is contempary with red brick and cream plaster walls and spotlight shining on the large stainless steel room numbers which reflect onto the carpet-really cool.The room was a standard double with two large single beds pushed together giving an enormous bed that was comfy after asking for two more pillows.the floor is laminate and got a bit chilly (outside was about 12-14 degress during the day) but the air con blasted out hot air quickly. The TV has about 30 odd Spanish channels; all we watxhed were English MTV and CNN.The bathroom was tiled floor to ceiling with a nice; clean sink; toilet; shower/bath and bedet. The tolietries they supply were very nice; the shower gel and moisturer had a great fragrance.The included buffet breakfast was from 7am-10am and most people seemed to get there at 9:30-10am. The breakfast was fantastic with hot bacon; fried egg on toast; sausages etc; lots of cereal; fresh pastries; fresh fruit; fresh and packed yoghurts; cold meats and cheese etc etc.I would love to visit Barcelona again and will look at prices for this hotel when I do. 231505,ATripAdvisorMember,08/18/2005,Fantastic hotel with great service Two singles = Double 231505,ATripAdvisorMember,04/10/2005,Book it now!!! We stayed there for 4 nights and it was an excellent experience. The rooms are very spacious; the staff helpfull and so friendly and the best thing is the breakfast buffet: You get every day fresh fruit and juice; a various cold and warm buffet; cereals; cakes .... this was the best breakfast we had in a city hotel!!!The hotel is located two blocks from the subway station with which you get very easy to all atractions in town.Go for it you will enjoy your stay! 231505,ATripAdvisorMember,11/12/2004,very nice hotel; not really apartments very nice hotel; not really apartments. we had a twin room ;with a large lounge/combined kitchen. there wasnt much in the way of cooking facilities apart from a fridge for the necessary cava. The hotel is in a mainly residential area; which is about a good 15 min walk to Plaza Catalunya. metro bus stops are close by. The breakfast buffet included in the price was really nice; with plenlty of choice for everyone..all round good value place to stay; would certainly return 231505,ATripAdvisorMember,11/09/2004,Good for little ones We stayed here for 5 nights with our 20-month-old and it suited us very well. We chose it as it was in a fairly quiet part of town - ideal for getting the little one to sleep! There are bars restaurants nearby though and the metro is a few minutes walk. It is also near the main shopping area. They were friendly towards us and had the cot ready in the room; provided a high chair at breakfast etc. There are no utensils/crockery in the kitchen area but they are provided if you ask (most people probably just use the fridge). The room was a good size and L-shaped so we could sit round the corner reading/watching TV when our boy was asleep. If you want to go to a Barcelona football match; please note that reception can get you tickets - and cheaper than I paid through an agency in advance! You can also walk to the Nou Camp from the hotel (about half an hour and quicker than the bus on match days).The hotel is nothing spectacular but it is clean and smart and ideal for young families. Shop around as the prices varied a lot on different websites. 231505,ATripAdvisorMember,10/27/2004,The worst hotel i have ever stayed in. This is with out a doubt the worst hotel i have ever stayed in. The rooms are tiny; the staff are so rude and we had items stolen from our room on two separate occasions which really spoiled our trip. It is a good distance from all the main attractions so you have to get taxis everywhere.It does not deserve its four star rating. 231505,ATripAdvisorMember,06/30/2004,Excellent Hotel The Hotel was excellent in all areas; The room was excellent; we stayed in a tripple room; which was large and spacious. It had a large marble bathroom which was very clean. There was also a kitchen area which had a fridge; and a cooker though we didnt use it.We stayed on the 4th floor; which is accessed by either a marble staircase or a lift which we used. The hotel breakfast is very very good; the best I have ever had in a hotel; it had everything you could ever want or need; cooked breakfast of eggs; sausages; bacon; or fresh fruits; cheeses; hams; crossonts; bread ect. plus lots of drinks and cereals.The hotel is centrally located in the north of the city; 3 mins away from the station of Gracia which is a main train line station which you can use your T-10 travelcards on like on the metro. The trains are frequent and take you to the Old Town and La Rambla in 2 stops or 5 mins.Or you can take the metro line walking about 10 mins to Fontana station; which is also very useful in transporting you to the centre of the city and the beech.The Hotel has great air-con; which is so important and the rooms have TV's; they have Sky News as well as CNN.They also have a bar though we never used it either.Fantastic Hotel; It's great! 231505,marcie577,02/14/2004,Absolutely loved it!!! My husband and I spent our honeymoon in this hotel and can absolutely recommend it to everybody. This hotel was just wonderful in our opinion. It was very clean and our room was very large. The bathroom was just great: clean; modern; huge! The breakfast was excellent; great variety of food and very tasty. The staff was absolutely friendly and helpful. The hotel is located about two train stations from Placa de catalunya; which is the heart of the town as I would say; so it is quite easy to get around. The train station is just down the street (about 4-5 minutes to walk). The street the hotel is in is totally quite. You will love this place! Just go ahead and book it!!! 231505,ATripAdvisorMember,11/03/2003,Can recommend this hotel The hotel was very clean and tidy and well cared for and the staff were very helpful. There was a huge choice at breakfast. The room was a good size and having a living area was useful - but there were no utensils in the kitchen area other than glasses and a bottle opener! Overall we really enjoyed our stay - but aparthotel is a little of an exaggeration! 231505,ATripAdvisorMember,10/20/2003,Exxelent as a hotel room; poor if expecting an appartment. For readers looking for a hotel with large modern rooms the bedrooms are what one would expect of a good 4 star hotel; polished wood floor; marble bathrooms; toiletries provided in room and compimentary cava and assorted nuts on arrival; there is also a afternoon tea/snack buffet table set up at the dining room entrance from 5.00 - 9.00 each night which is complimentary...... but if one is expecting an appartment you will be dissapointed. There are two electric rings but the room however it is not set up with even a pot to boil water to make a cup of coffee.No doubt if we had asked for utensils; crockery; glasswear these wopuld have been provided but the facilities are very minimal. The location is only a couple of blocks from Gracia station. A bit of a hike up the hill from Diagonal Metro or a walk downhill from Fontana (which we found to be the prefered route if trying to use public transport.) We also found a good reastaurant diagonally opposite the hotel which many guests seemed to be using if arriving after the hotel dining room was closed at 10.30. 231505,lass,07/24/2008,Decent Hotel for Families showReview(18540371; 'full'); 231505,lass,03/25/2008,Ottima struttura in perfetta... showReview(14624167; 'full'); 231505,lass,04/08/2007,Hotel vraiment exceptionnel showReview(11411204; 'full'); 231505,lass,12/04/2006,Evitare le stanze del quinto... showReview(11338036; 'full'); 231505,lass,01/24/2004,Mon mari et moi avons 茅t茅 tr猫s... showReview(11338037; 'full'); 231505,lass,01/13/2004,E' la seconda volta che... showReview(11338038; 'full'); 231505,lass,08/19/2003,Quel bel h么tel! le s茅jour fut... showReview(11338039; 'full'); 231505,lass,05/05/2003,Al posto di una camera (come da... showReview(11338040; 'full'); 231505,lass,12/13/2002,Invece della camera... showReview(12649750; 'full'); 231514,DB41,01/07/2009,Good Value Four of us - 2 adult couples - stayed at the Hispanos 7 Suiza (H7S) for 8 nights 12/28/08 - 1/6/09. The hotel is about 10 blocks from the center of Barcelona; but a subway is easily available. (Ten rides cost less than 8 Euros and rides can be shared.) The hotel is 5 floor high and consists of 2 bedroom; 2 bath apartments. There is a front desk that's staffed 24/7. A free breakfast (cold cereals; yougurt; fresh fruit; pastries and breads; juice; and beverages) is provided in the upscale restaurant on street level. The apartment is about 400 sq. feet. There's A long living room with a separate kitchen area at one end. The appliances are modern (d/w; built in oven; 2 burner range top; undercounter refrig;. with small freezer; microwave; toaster; and washer/dryer). The furniture is basic - upholstered coach and easy chair; small TV; glass top dining room table for 4. The living room - kitchen is about 11ft wide x 20 ft long. There are 2 small bedrooms; about 10 ft x 10ft. (Each has its own closet with hanging space; shelving; and drawers.) One has a queen bed; the other has twin beds. (The twins can be pushed together.) There's a hall bathroom (small tub with hand-held that doesn't mount on a wall) bidet; toilet; sink and lots of mirrors. We assigned that bath to one couple. The other bath is attached to the twin-bedded room. It has a small shower; toilet; and sink. It's tight; but it's certainly functional. The apartment has it's own heating and a/c system. It worked well. There's also a front balcony - probably 11 ft x 3.5 ft. There were a couple of problems. Thin doors and walls make privacy within the apartment an issue. One can also hear conversations in the adjoining unit - but this wasn't as serious as it may sound. There are supermarkets around the corner and places with prepared foods within a block or two. We didn't prepare meals but it was convenient to have cooked food and drinks available. The place was small for 4; but it suited our purposes. The modern bathrooms and kitchen were far from depressing. The rate was 230 euros a day plus a 7% tax. That's reasonable for 2 couples. We were there during an expensive time period. My guess is that discounts are readily available at other times of the year.. We found H7S a good alternative to a 4 star hotel. And during this holiday season; two rooms at a 4 star hotel would have cost significantly more. 231514,CCCLady,12/16/2008,Great hotel...Great Location Kitchen 231514,CJC30,10/30/2008,Great hotel; great location 3 night stay in Oct. '08 .Friendly helpful staff; great rooms ( in need maybe of a little modernisation) . Breakfast buffet was included in room rate was an additional benefit; never too busy whilst variety was limited the quality of the food was good.Overall a very good stay ; can't fault it. 231514,MEAQ,10/22/2008,Fantastic Accommodations and the Best Service Staff Reviewer: Trip Advisor Member; Ohio; USAWe stayed at Hispanos 7 Suiza while in Barcelona before our Mediterranean cruise. We were a 3 generation family travelling and it was difficult finding lodging in Europe for 5 people (my elderly mother; my husband and I with a teenager and a younger child). I chanced upon this wonderful hotel which offers very spacious 2 and 3 bedroom apartments with the same amount of bathrooms. It had a balcony in our living room and a fully equipped kitchen. The decor was classic with modern touches. The hotel is so clean and the breakfast that is included is excellent. The hotel staff arranged for our airport pick-up; tour of the city ; restaurant meals and port transfer. The staff is so helpful and it felt like home away from home. It was a great experience and I would definitely stay at this hotel again when in Barcelona. It's around the corner from Sagrada Familia; Barcelona's most famous landmark by Gaudi. 231514,ZekenLucy,10/18/2008,Wonderful Stay The rooms were clean and they had great service. We were with a large group and they went above and beyond to help us out. 231514,maur0,10/16/2008,best apartments booked this hotel online and twice i got cut off while providing card details ; eventually rung the hotel directly and sorted out my booking with night porter who gave me the same web special rate. When we arrived [ 1.00 pm ] in the afternoon our [ huge ] apartment was ready . I have never stayed in an accommodation as big and as comfortable as this. Two large bedrooms two bathrooms kitchen and sitting room just for myself and my wife.Really enjoyed the [ champagne ] breakfast the following day also ; all in all e very good stay; will definitely stay here again. Mr Mauro Pettinelli 231514,sierralala,10/07/2008,Great Hotel and Great Value Sitting Area and Balcony in Royal Suite 231514,blackthomas333,09/06/2008,Great for families Located just by the Sagrada Familia (though you won't see it from most apartments); this hotel is a short metro ride from Passeig de Gracia/the Ramblas.The apartments are relatively spacious (for a smallish couple with smallish kids) and comfortably furnished (neither at the cutting edge of design nor chintzy) with airco; full kitchen (fridge; hob; washing machine; dishwasher; etc.); living room; terrace; two bedrooms (one with twin beds; the other with a double) and two bathrooms (one with shower; one with bath; both with toilet); which speeds things up no end when preparing to go out. The beds are comfortably firm.The breakfast buffet offered a fair amount of choice: croissants; fresh fruit; cold meats; cheese; bacon and scrambled eggs; doughnuts; tarts (even cava for those who can face it at breakfast). The breakfast room is large and the tables offered lots of elbow room.The reception staff were unfailingly charming and helpful. The hotel restaurant was closed for August but looked like it might actually be quite good.We were very happy with our choice and would gladly return. 231514,fredfred1,09/02/2008,Fantastic Apartment Hotel Car in lobby 231514,t5ofus,08/28/2008,Family accomodation in Barcelona Stayed for 5 nights in August; 2 adults and 3 children in 2 bedroom apartment. Location is just around the corner from Sagrada Familia so handy for the metro and the tourist bus; plenty of restaurants in walking distance including an all you can eat buffet which my children thought was a great idea! (actually quite nice food and fairly healthy choices). Also 2 supermarkets; a fruit shop etc within a 2 minute walk.The apartment has a double and a twin bedroom- the extra bed was in the living room which was a bit cramped as a result but still much more spacious than a hotel room. There is a fully functioning kitchen- have to admit; I didn't use the cooker but did use the washing machine a couple of times.The balcony overlooked the street; there is good air conditioning.Breakfast was really good with a great choice of breads; fruit and a selection of cakes each morning- (also bacon/ scrambled eggs and some little hot dog sausages )It was very hot when we stayed and it would have been good to have had a swimming pool on site- you do get free entry into the gym around the corner and they have quite a big indoor pool but I'm not sure if we could have brought the children there. Fairly pricey but very comfortable. Friendly staff on reception and clean. 231514,007zac,08/28/2008,Fantastic Place!!! We only stayed two nights. But it is was a welcome break after travelling by ferry and train for three days.Very friendly and helpful staff who went the extra mile. The rooms were spacious and clean; it was very handy to have a washing machine. We found the apartment to be very quiet on a night for some much needed sleep. Our two children loved old cars and the breakfasts were fab. 231514,bakery,08/13/2008,Great family accommodations in Barcelona Hispanos 7 Suiza is a great place for families in Barcelona. Our groups of four stayed for three nights -- myself; my husband and our 13 and 10 year old daughters. There was plenty of room for us and we never felt crowded. The kitchenette was helpful; as we ate a couple of meals in to save a little money. Breakfasts; included in the price; were very good. I found the hotel to be clean throughout and the front office staff was extremely helpful at all times. We loved staying in the quieter Eixample area of Barcelona; as it gave us a break from the crowds at the end of the day. I would highly recommend this hotel to any family looking for accommodations in Barcelona. 231514,macmason,07/16/2008,Hispanos Heaven WE have jut spent 10 very comfortable days/nights in this apartment i will never stay in a convential barcelona hotel again as long as Hispanos is open. the staff first class ;Breakfast excellent ;Beds wonderful.Free to make great meals using fresh foods from the local markets.in particular fresh fish.eating out in restaurants is expensive and not of the best quality wonderful stay real value; thank youj 231514,joduhl,04/26/2008,Highly recommend Hispanos 7 Suiza I chose this hotel because of TripAdvisor reviews and so want to pass on the favor. For us; it was perfect - not fancy; but very clean and welcoming and a very good size apartment (we were 2 adults and 1 teenager). The location was great - a real neighborhood; which I think made our Barcelona experience much better than staying downtown or in a tourist district. We did a lot of people watching; which was fun. We also enjoyed being so close to La Sagrada Familia - we never took the tour; because the lines were so long; but we got to see it regularly from all angles. The hotel is very close to a metro stop which includes 2 subway lines; and the metros in Barcelona run amazingly frequently - we literally never had to wait more than 3 minutes. The staff at the hotel were great - very friendly. We stayed 4 nights; then left for a couple of days and returned for our final night. They let us leave some of our luggage behind (with no charge). When we returned to the hotel it was like coming back home to a familiar and welcoming place. 231514,tessmom,04/20/2008,Wonderful place for families Our family of six just returned from a one week stay and we liked this 'aparthotel very much. Location was good (close to the subway; close to a supermarket and Starbucks; and there were a couple of decent restaurants within blocks). Staff was absolutely wonderful (incredibly helpful with reservations; assistance with planning outings; etc.) and the place is very clean and attractively furnished. Our four kids (ages 11 and 13)loved it. Our only complaint was that we could smell a faint odor of smoke; despite the fact that the place is nonsmoking--my guess is that it's from the restaurant or perhaps the staff; and it wasn't terrible; just noticeable. Since we all have asthma and cannot stand smoke; and it didn't bother us very much; I wouldn't worry about it ;but I thought it worth mention.We took the walking tour of the gothic section; loved it; went to a soccer match; which was tons of fun; and dined at several staff-recommended restaurants that we loved. One suggestion--the Palace of Music tours book several days in advance; so book that in advance or immediately after you arrive. It's very worthwhile. Finally; do take extra precautions against theft in Barcelona--my wallet was stolen by a pro at a subway stop--so do as we did and use the safe for cash and passports; taking only what you need for the day with you. 231514,Apollo14,04/18/2008,Very good For some reason recent reviews have caused this aparthotel to fall down the list. I can't see why.I travelled with my parents; reasonably fussy seventy-somethings and they were more than happy. The rooms are spotless; housekeeping is efficient; the public spaces are unique and interesting.Breakfast (included) in the main room was peaceful; with large tables; plenty of space and a large selection of mostly cold foods.The clientele was mostly families as the layout of the rooms dictates this - a double bed; and two singles in the smallish second room; therefore not really suited to friends sharing.Reception was always polite and helpful with restaurant bookings.The only possible downside to this accommodation is the location - it is not in the epicentre of the city. If you are coming to Barcelona for a short weekend you may want to be closer to the action (i.e. restaurants and cafes). If staying for longer it is an advantage to be in an area that is more peaceful on the street; and with the opportunity to see the Sagrada Familia (1 minute away) lit up each night.That said; travel options are plentiful with a couple of metro lines nearby (3 mins) and buses leaving from beside the SF that will take you into town and the Port Vell area (number 19) or to Montjuic (number 50). Numbers 43 and 44 will take you to Paseig de Gracia. You can be in the centre of things in 15 mins.In summary absolutely no complaints; and highly recommended for families or long; long weekends. 231514,5fortravel,04/08/2008,A Nice Family Choice Stayed with our family of 5 and was happy with the accomodations. Although not posh; it more than met our needs. The location adjacent to the Sagrada Familia and proximity to the subway made it an ideal choice for us. Made it easy to beat the crowds to the Sagrada Familia. Never did get the internet to work though. A nice break from typical hotels for our family. Breakfast was included which was a nice feature. Not a bargain though. 231514,KarenE,03/30/2008,Ok but not great We just returned from Barcelona and the Hispanos 7 Suiza. From other reviews we thought it would be a quite elegant and posh accommodation but it was not. The hallways for example have dirty looking walls like in a 2 star hotel. The apartment itself was nicely decorated though. We had the so called Royal Suite at the top floor so we did not hear much noise from other people. The view from the large balcony is not nice though. Many rundown apartment buildings. The bar area of the hotel was always deserted. It is a long and narrow room which overall has no nice and comfortable feel to it. The breakfast room has a very high ceiling and is bright but has no outside windows. Although non smoking smoke came in from an adjacent room. The breakfast selection was quite good for Spanish standards. The thing we really did not like about the Hispanos was the area the hotel is in. The Hispanos is situated on the edge of the Eixample district. Although the Eixample is a very nice upscale area close to the Sagrada Familia it gets more and more boring; nothing upscale any more. Many ugly newer apartment buildings line the streets; only very few of those nice modernist buildings the Eixample is famous for. Next time I wood definately stay closer to Passeig Gracia. It was nice to see the Sagrada at night when returning to the hotel though. Staff at the Hispanos 7 Suiza were always friendly. 231514,ajlcdl,03/28/2008,OK for small children This apartment/hotel is in a great area; close to subway and familia sagrada. The actual apt was decent with good cable tv; and spotty internet by DSL (once I got the cable from the front desk and re-configured the computer). The shower in the kids room was great - much better than most Euro hotels.The bad part of all this was the noise from children - the walls are thin; and there are lots of families with kids. Breakfast was decent but in a beautiful room. There was extra charges for lattes from the machine. There was also a smoking room which was too close to the dining area. I wouldn't stay there again unless I had small children. 231514,Hannahanna,03/21/2008,Was better than a hotel room Since there were 4 of us; this was a better option than standard hotel rooms. However; the rooms inside the apartment were a little smallish; and there was no furniture on the balcony. Living room area is very cozy for 4. The pictures on their website are definitely the royal suite.Was nice to have a kitchen. There is a convience store across the street and a grocery store up the hill around the corner. We bought excellent food at the Boqueria Market for dinner a few times. The hotel is a short walk to the Sagrada Familia and the Metro; but there is nothing else around. Very few restaurants in the area. If you want to feel like you are 'in Barcelona'; this is not the place.Breakfast buffet was nice with a lot to choose from. However; they added on an unreasonable charge which I did not find out about until checkout; and therefore could not even discuss or dispute. The staff was generally helpful; but if you had to rely on English; you might have some communication problems. 231514,passionfortravel2,01/29/2008,Great family apartment I have read about this apts from trip advisor. And with no surprise; all that has been said is true. An excellent choice for family with children as the apt has 2 bed rooms; 2 bath rooms.Great breakfat buffet. Just want to point out some things tho they are not big deals for us:-we heard some noises from the upstair apt.-eventhough the location is great; there are no good restaurants around except the one from the hotel. So when you're travelling with a baby; it's not easy to take a metro at night just to find nicer restaurants in the center.Highly recommend this hotel! 231514,LatviaexpatAmerican,01/16/2008,A family gem As many have said; the location so close to the Sagrada Familia; the Hop On Hop Off bus and public transportation was ideal for our family of four. When we arrived by Metro from the airport it was a straight shot in a taxi to the hotel and cost us 11 euros. We took our chances and walked in without a reservation - not that I'd recommend this during tourist season! - we got a rate that was 100 euros less than the advertised price! I had a printout of a price through one of the last minute dot com sites (printed out the night before in an airport hotel) and showed this to the front desk; so they honored the price and took an addtional 20 euros off. The added tax/service charge that we weren't aware of until checkout did raise the total though. Do not stay in room #101. The double rooms and double bathrooms were wonderful; kitchenette and sitting area were great but the NOISE was awful! Hence the great price? We had the 'thump;thump' of the bass from the music down below in the restaurant and children above us practicing what sounded like tap dancing till LATE into the evening. My kids were exhausted from two nights of no sleep (there is a reason I travel with ear plugs). The kitchenette came equiped but without soap and they don't do the dishes for you. It's the first place we've stayed where there was a washing machine for your clothes in the kitchen. The breakfast spread was GREAT; which even included self-serve wine... we wondered about that; and the kids had plenty to choose from. The staff were terrific; helpful in making suggestions; calling taxis; restaurants; etc. without hesitation. If you can afford it; or get a deal like we did; I'd highly recommend it; we'd stay here again in a heartbeat. 231514,Donna47,01/14/2008,Good choice for 7 night stay My husband and two children (ages 19 20) stayed at the Hispanos Suizas over the Christmas holidays and picked the hotel largely based on the fact that it had two bedrooms and two bathrooms which was less expensive than getting two rooms at most other hotels. We also enjoyed having a sitting area to relax after a long day of sight seeing. We didn't use the kitchen except to keep a few snacks and bottles of wine. I did like having a washer/dryer; although it was a bit musty so we only washed blue jeans - nothing delicate. I also had a hard time figuring out how to work the machine but that may have just been me. One thing that surprised me was that the hotel charged for everything in the kitchen (from tea towels to dishwasher detergent). I bought some laundry soap at the supermarket and didn't use anything other than wine glasses. This may be typical in Europe (in Canada a kitchen would be fully equipped for no extra charge) so I won't portray it as a negative; just something to note. Having breakfast included was a bonus; with a selection of scrambled eggs; bacon; sausage; cheeses; breads etc. After a few days it was a bit repetitive; as it always is in these circumstances; but there are alot of options at nearby cafes if you wanted a bit of variety. The waiter in the restaurant was very pleasant. Probably the biggest negative was that our room (number 102) was very noisy; largely due to a crying baby who must have been staying directly above us. The rooms were cleaned every day to a reasonable standard. The front desk staff was very helpful and professional. We only used public transport once; to go to a football game at Camp Nou and otherwise walked everywhere; including Parc Guell; Barcelonetta; the Port etc. We enjoyed this as it justified all the eating and drinking but may be a bit much for young children or the less able. The smoking in Barcelona is hard to take if you're a non smoker so it was nice that the hotel had a no smoking policy in the rooms which it seemed to adhere to. All in all; the Hispanos Suizas met our expectations and I would happily recommend it; particularly for families. 231514,Dna1212,12/04/2007,Breakfast and a balcony too! We had a 2 bedroom suite. Both had their own bathroom - good for my mother and me. My husband enjoyed the balcony and the view from the 5th floor. The suite was spotless and spacious. Service was warm and helpful. The breakfast was vast and was available till 11.00am; great for the late risers (us). We took a taxi from the airport for roughly 30 Euro. The area felt very safe; we had decided not to stay close to La Rambla. The metro was 2 blocks away; right beside the Sagrada Familia church which blew us away every time we passed by. I loved it. Three of us were able to come back from a long day of sightseeing; eating and shopping and lounge comfortably. We paid about 230 Euros / night for the 2 bedrooms which would have slept 4. Whole hearted recommendation here. 231514,catjammies,11/15/2007,Hispanos 7 Suiza Very comfortable - Very clean quiet - Very professional!Remodeled not long ago.Great location toward the Sagrada Familia! 231514,familyontour,10/31/2007,Great family accommodation Just back from 3 nights in Barcelona. We stayed here on the strength of the tripadvisor reviews and are happy to add our own positive review as the place was wonderful. The suite we had was nicely furnished with a double room and twin room; 2 bathrooms and a nice sitting area as well as a kitchenette and balcony. It was also really comfortable and quiet. The staff were friendly and the breakfast was spot on. The real advantage was the location - just round the corner from the Sagrada Familia and metro stop. We got a taxi to and from the airport (around 25 euros each way).As others have mentioned; there is a little Polish convenience store almost directly across the road from the hotel (open on Sundays) and you can stock up on water; snacks etc there. While we were there; we enjoyed the bus tour (which goes out past the Sagrada Familia). We also had two lovely meals; one in Bella Napoli which is off Ave Para-lel and the other in Aqua; on the new seafront; as well as a just-ok meal in the Pizza Express (not called that but the logo's the same) at the Sagrada Familia. 231514,1010RegularTraveller,10/30/2007,Lived up to the high expections! This place is as wonderful as described by fellow Tripadvisors! It contains everything one needs for a self-catering holiday. Plenty of supermarkets around. Reception was great with recommendations. Internet service was free; and as we had our own laptop; they just provided us with the cords. And being so close to the Sagrada Familia means that we avoided the peak hours. I loved and place and would go back again. 231514,jojokk97,10/25/2007,Absolutely fabulous! I always go by the reviews on Trip Advisor; 9/10 cases they are spot on!! Again; Hispanos 7 Suiza is no exception. Booked 3 nights at this apartment hotel after reading the rave reviews here.And I was overjoyed when I arrived with my parents; tired and worn out after a long delay with flights and taxi journey; to find that the front of the hotel is really nice with big lights and full glass walls; which made us feel very safe (plus it's a lot easier to find home in the dark after too much sangria!). Friendly and helpful staff; esp. the 2 staff on our departure date. Offered to book us a taxi and kept our luggages (as we weren't leaving until the evening and check-out time is noon) without any prob.Apartment itself is massive. Lovely balcony; good-sized kitchen with everything - washing machine; dishwasher; fridge etc; living/dining room; 2 bedrooms (1 en-suite) plus a large bathroom. Massage shower in en-suite bathroom and a large bathtub in the other. So nice to sit outside in the balcony after a long day.Our rates inc breakfasts. Again; fantastic. Lots to choose (hot and cold meat; eggs; bacon; bread....). We dined at the cafeteria area which is downstairs of their top restaurant; with vintage cars everywhere. Felt very posh!Location is unbeatable. Literally 100 yards from Sagrada Familia; L5 and L2 metro lines and the Bus Turistic stop. Lots of restaurants around. Area is residential and felt very safe; although there were 3 of us!Will definitely stay here again whenever I visit Barcelona. 231514,YoungIrishman,10/08/2007,Nice but..... We are a young married couple and we had our 6 month old son with us and my parents joined us for a week. The hotel is in a very nice and safe area. The Sagrada Familia church is literally across the road and there are a huge variety of good relatively inexpensive restaurants nearby. It is a 30 minute walk into the main square in Barcelona.The bedrooms were lovely and it was great to have 2 bathrooms. The dining room/sitting room was quite small but was nicely decorated. The kitchen smelt of dampness and this wasn't the nicest place to relax in as a result. The staff could not have been nicer and helped us when we couldn't get our computer to work on the freely available internet access in each room.It was quite expensive (220 euro per night) but then again most accomodation of a good standard is in Barcelona.Would I stay here again? Probably not. There are hotels in the Barcelona suburbs that are better and a lot less expensive. It's a nice hotel but I certainly wouldn't consider it plush. 231514,SusieMDublin,09/22/2007,A little gem Spent 5 nights Hispanos 7 Suiza and cannot fault it for wonderful comfortable rooms. Staff very helpful. Location excellent very close to Sagrada Familia. Little Polish shop across the street selling groceries so you can buy milk etc for your early morning coffee/tea in your room. Breakfast is very standard - mostly sweet pastries. Setting for breakfast is lovely with vintage cars set out around the room. Quiet; clean; a home from home. So impressed was I; that I;m going back in April with some girlfriends. First time I stayed was with hubby and two children and we absolutely loved the experience. Dont let this one pass you by.......you wont be disappointed. I'm very fussy and it ticked all the boxes... 231514,BayAreaflyer,09/12/2007,Loved this hotel -- perfect for families We just returned from a week in Barcelona; where we split our time between the Hispanos 7 Suiza and the Hotel Arts. We loved the H7S and highly recommend it.First; the space was invaluable. 2 BRs; kitchen; 2 baths... more than plenty of room to spread out. It compared well to a timeshare or residence club (without the pool). As a family of 4 (2 young kids) it was nice to have a clothes washer in the unit as well.The on-site restaurant was nice. Breakfast was included in our rate; and while not amazing it was a great way to start the day. We ate dinner at La Cupula one evening and loved it -- very high-quality food.We enjoyed the location. The kids loved seeing La Sagrada Familia every day as we headed to the Metro station. We also enjoyed being in a residential neighborhood.The staff were friendly and accommodating. Most of the other guests seemed to be visiting from other parts of Spain; and they were friendly as well.When we return to Barcelona; we will most definitely return to the H7S!!! 231514,jMeredithg,08/26/2007,Home away from home This aparthotel was fabulous. Located just a block from Sagrada Familia and the metro; it was a great home base. Walking to the metro alone at night is not recommended; but if you are with another person or in a group it is fine. There is a grocery store around the corner -- the area dining isn't great; but for a quick coffee it worked well. The staff was very helpful and spoke great english. Our room included 2 bedrooms; 2 bathrooms; a living room area; kitchen (with dishwasher; washing machine; stove); and back patio (overlooking the backs of apartment buildings; one included a naked man sunbathing). If you are looking for a good place to settle in for a while this is a comfortable place that is very clean. Definately recommend it! 231514,yn10,08/26/2007,Great Find It's a great deal for the price. We had a 2 bedroom; 2 baths apartment; with a small kitchen; and a washer-dryer machine (it was a bit loud; so I wouldn't run it at night). The location is great: 2 min. from the Segrada Familia; metro station; some small restaurants and bars; and even a grocery store. The staff at the hotel were nice and helpful. A wonderful place for a family. One thing to keep in mind-- it is a little bit away from the old city and other attractions; but it only takes 3 metro stops to get there; and with metro being just around the corner; this wasn't an issue at all. Overall - we would stay there again with no reservations. 231514,SAMsmitian,07/29/2007,Great Hotel street outside our room 231514,Anne075,07/25/2007,Fab location and accommodation Have recently returned from the Hispanos Suiza and must say was very impressed both by the location (walking distance of Sagrada Familia) and the standard of the accommodation on offer .It was very clean; tidy and of a very good standard of upkeep. The staff were friendly and courteous and eager to help if possible.The only small downside might be the overactive cleaning staff who seem to start their chores about 8am !!!That said; would go back and would not hesitate to recommend. 231514,Ninasmom,07/20/2007,Great value; accomodating staff; but location could be better My husband; 13-year-old daughter; and I just returned from a four day stay at Hispanos 7 Suiza and were very pleased with our stay at the hotel. The staff accommodated our need for early morning check-in without hesitation (we had disembarked from a cruise and desperately needed some rest). Throughout our stay the staff was very pleasant and helpful; doing their best to assure that we had an enjoyable experience in Barcelona.The unit we stayed in had 2 bedrooms; 2 baths; a small; well-equipt kitchen (dishwasher; refrigerator; pots; pans; dishes; utensils -- even a washing machine); and a terrace. The unit was clean; comfortable; fresh; and nicely decorated. The unit had all the appointments that would be expected in a luxury hotel. We stayed in a rear-facing unit that got plenty of sunlight; but had a relatively unpleasant view (a courtyard facing the backs of many apartment buildings in various stages of repair and a school that at times became noisey when the children were playing outside). If this would be a significant issue to you; I would suggest requesting a front-facing unit at the time of booking.Our daughter absolutely loved the apartment style layout/feel of the hotel. In fact she much preferred it to the (much more expensive) luxury hotel where we stayed before our cruise.The location was a bit of a disappointment. The property is located one block from the Sagrada Familia; where the very popular Barcelona Bus Turistic stops; however the bus line is a one way circular route and we found that we would have to ride the entire route to get to the other must-see sights that we most wanted to visit. The neighborhood is newer than most other parts of the city and did not have the same feel as the most of the other parts of city that we visited. For me this was the only significant drawback in staying at this property.All in all this hotel was an exceptional value and is perfectly designed to suit the needs of families who would otherwise need to book multiple rooms to accomodate their needs. 231514,knarrowfield,06/24/2007,Fabulous Cozy Hotel in Bustling Barcelona This small boutique hotel offers apartment style rooms with small kitchenettes. It was clean and spacious; and looks as if it has been recently renovated. It is located on a quiet resedential street less than one block from Gaudi's Sagrada Familia Chapel. The staff spoke English and were very knowledgeable and helpful. 231514,llpr17,06/21/2007,Great Hotel and Location My husband and I recently returned from our stay at the Hispanos 7 Suiza and were very pleased with the accomodations. The location is very convenient to the Sagrada Familia and a tourist bus stop. The staff were very helpful and easily conversed in English. The rooms were very comfortable and clean. I had read that noise can be a problem in Barcelona but I found our room to be quiet. Having a comfortable room to return to each day added to the enjoyment of our trip. Travelers fromAtlanta; Georgia USA 231514,lobos3,05/31/2007,Great hotel; staff and location Hispanos 7 Suiza is a wonderful hotel. Our immaculate 2 bedroom and 2 bathroom apartment suite was tastefully decorated; with a view of the Sagrada Familia. As mentioned by other reviewers; the hotel's location is very near the Sagrada Familia as well as several markets which stay open late. The concierge was very; very helpful to us; recommending a wonderful inexpensive tapas restaurant within walking distance. We would definitely recommend this hotel to anyone visiting the Barcelona area. 231514,carrotsarered,05/08/2007,Spacious suite great location Just returned from my second visit to Barcelona and my first to this hotel. I would really recommend this hotel for a group or a family. I booked it as my Mum was coming with me and my husband and I wanted two decent sized rooms with space to sit and relax between sight seeing. Having read all the previous reviews I chose this hotel and was not disappointed. The service was excellent; the rooms very clean and spacious. The beds were comfortable as well which is a bonus in a hotel.The location was good just around the corner from the Sagrada familia so we could see it at diffent times of the day and evening. What a spectacular sight to return to after a day out!!The staff could not have been more helpful and pleasant. The breakfast was adequate but at 6 euros was reasonable value. The display of vintage cars in the breakfast room made an interesting scene to have my morning coffee. I would book here again next time I visit Barcelona. 231514,hixy,04/23/2007,great for families We stayed here for 4 nights in april. 2 adults; 3 children. they provided an extra bed and it worked perfectly. having the 2 bedrooms was excellent. 2 bathrooms very useful. front desk very nice; booked us a taxi at the end of our stay to the bus station. well located near metro station and a good supermarket for essentials first turning right outside hotel. like said before t 10 for metro is best it covers all family not just an individual. we went to the sagrada familia about 5pm and walked straight in no queues; but it was right on our doorstep. breakfast good. if i had any complaint for paying 270 euros plus tax a night i would have expected our beds to be made but this was charged at an extra cost. 231514,EuroTrash60,04/23/2007,Nice small hotel We stayed at Hispanos Siete Suizas in late April 2007. It was a nice pleasant small hotel; service was very friendly at the front desk; they were quite accommodating. I asked it they had wireless internet; and they said no but they have ADSL for free and will give you a LAN cord. That was a big hit for me! I upload my photos in the evening and share with my friends and family back home.The suites are smallish; but comfortable; with a sitting area in the living room; and two separate bedrooms with its own bathroom. Rooms are clean and bathrooms are well stocked daily. We stayed on the first floor directly above the restaurant; and there is some residual noise in the evenings since people eat so late here. I would ask for a room higher up if I had to do it again; but we booked last minute and I believe the hotel was full.The restaurant has a very nice ambiance; the food is quite good; our dinner for two with a bottle of wine and a shared dessert came to 85euros. Breakfast in the morning is included in the price of the room; and the buffet is ample; with scrambled eggs; meats; some of the best chocolate croissants I've ever had outside of France! The neighborhood around Sagrada Familia is a little less nice than some of the other areas; Barcelona in general is a bit dirty; but the people are very friendly and have alot of pride in their city; so it kind of makes up for the lack of cleanliness outside. Definitely take the Bus Turistic; get a two-day pass that allows you to see most of the city; stops at all the major places. The Metro is extremely easy to use; a 2 day pass costs under 10euros OR you can buy a Barcelona card for 19E that includes entry to some of the museums.I would stay here again if I came back simply because it was clean; friendly; well-priced and included FREE high-speed internet connection - that is a rarity in most hotels today. I've been ripped as much as 10E an hour for a connection! 231514,ROSREB,04/15/2007,excellent for families Read about these apartments at the back of a Barcelona guide book andfollowed it up with reviews from trip advisor. I really cannot think of anything else to say that hasn't already been said. An excellent alternative to a hotel but with all a hotel's facilities. The two bedrooms with two bathrooms works very well for a family of four. Breakfast was great; La Cupola restaurant; superb; staff helpful and courteous and the apartments were excellent. Absolutely no negative points about this accomodation.It takes less than five minutes to Sagrada Familia and the metro. The T-10 ticket is worth buying. Whatever you decide to visit be prepared for some lengthy queues; especially Sagrada Familia. This is the beauty of staying at Hispanos Siete Suiza. You can get there before all the tour buses and believe me there can be quite a few! 231514,Mo19,04/14/2007,Everything we hoped it would be and more We really couldn't fault these comfortable apartments at all. We picked them because of the excellents reviews and they more than lived up to expectations. To come back after a long day sightseeing and slip your tired feet into the slippers provided was a nice touch.The location by La Sagrada Familia suited us and we travelled mainly by metro and on foot. We felt safe using the metro even at night.As a family of 4 with two teenagers we all enjoyed Barcelona and really loved the apartments. Having two bedrooms and two bathrooms was ideal. I wouldn't hesitate to recommend staying here. The staff on Reception were always extremely helpful. 231514,SteveRichards,03/19/2007,Ideal for a family of 4 or or two couples I chose this aparthotel on the basis of tripadvisor reviews and was not disappointed. My wife and I took our Mothers for the weekend of 17th and 18th March (it being Mothers Day). We stayed only one night with the aim of spoiling them so the main aims were to stay somewhere that felt luxurious and to have an area to chill in before the evening meal and the next morning. And that was exactly what we got at Hispanos Siete Suiza. Having two bathrooms was great; but for us the lounge area was the biggest hit. We also had a balcony with a view of the top of the Sagrada Familia (room 504) which was nice. The apartment was clean and well decorated.We ate at their restaurant La Cupula on the Saturday evening and had the tasting menu (45 euros for six courses) which I thoroughly recommend. It's a very original setting as well with 1920's cars all around you and a glass-roofed area with trompe l'oeil murals.As for Barcelona itself; Gaudi was a hit with all of us. We went to the Sagrada Familia; Park Guell and La Pedrera all of which all four of us rated very highly. A taxi is best to Park Guell - especially with two ladies in their 70's in the group! - as it's a fair way out of town and at the top of a steep hill. Sagrada Familia is only 100 yards from the hotel; while La Pedrera is two metro stops away.We also went to the Picasso museum but weren't impressed as we're too traditional to appreciate his kind of art. Probably enjoyable if you're into his style though. La Rambla was a disappointment but perhaps it's better in the Summer. The T-10 is definitely the best ticket for getting around. Ten trips for 6.90 euros; and multiple people can use it.Beware of pickpockets and bag-snatchers - a girl tried to take my wallet from my pocket on the metro; and about an hour later (despite taking care) my mother had her bag snatched in one of the small roads just off La Rambla. A lad of about 16 pushed her over; grabbed the bag and was off and gone with it before anyone could react. Lucklily she wasn't hurt though she was shaken by it. 231514,Ayenne,02/22/2007,Home Away from Home - Indeed!!!!! The aparthotel is very comfortable and ideal for a family. Our wood-floored apartment has 2 bedrooms (one double and one with 2 single beds); two bathrooms/toilets (the single beds room has an en-suite); a very well equipped kitchen plus washing machine; and a very comfortable and nicely furnished living/dining room plus a balcony. Needless to say; we were pleasantly surprised. My 11- year old son kept on complementing me for a very good choice of hotel. So; right-right-right et voila!The staffs are very friendly and very helpful; okay there is no porter to help us with the door and the bags but hey; we鈥檒l give those up for the comforts and luxury that the establishment has to offer. Breakfast (or Brunch as they serve until 11h00!!!) is great and has loads of choices for the discerning guests (you can even have a champagne with your breakfast if you wish so).Kitchen came in very handy for us; we have two young kids who are used to eating at about 18h30. Waiting for the restaurants to serve hot food the earliest 20h30 is a bit too late. There are numerous supermarkets around the hotel. There is one right in front of the place 鈥?limited choices and sells no wine; but the best one is just around the corner from the hotel; 2-3 minutes away. From the hotel; turn to your right; continue on until the end of the road and turn right again; the supermarket (the name of which escaped me) is on your right. Although we did not go to the restaurant La Cupula; we heard that it is very good. The chef is a Michelin-starred Catalan chef and is frequented by locals alike. The hotel was a former house originally owned by a Catalan doctor/gynecologist. When his wife died of cancer; he set up a foundation in her memory and parts of the hotel鈥檚 profits go to this cause. So most of their apartments if not all are non-smoking. In summary; I would strongly recommend this hotel to folks who may want to visit Barcelona sometime soon. The Metro stop is Sagrada-Familia and is a 5 minute walk to and from the hotel. The open top hop on/hop off tourist bus also has a stop here. 231514,Mostly,12/15/2006,Excellent Looking towards Placa Sagrada Familia 231514,BearTrainer,11/14/2006,Great accommodations - Great Location The Junior suite was comfortable and well stocked. All the furniture and equipment was good quality. The staff were extremely helpful and pleasant. The buffet breakfast was a full one and good. The restaurant; though expensive; had excellent cuisine. The Sagrada Famillia and Metro were two blocks away; although we found cabs to be cheap enough that it was only a bit more for the three of us to go to central Barcelona by cab than by Metro. Good grocery shopping and restaurant choices nearby. The cost was probably cheaper for us than two hotel rooms would have been. Internet cafe right around the corner. 231514,BAtraveler,10/26/2006,Very pleasant stay It is a nice concept; a luxury hotel with only suites (or apartments). Just round the corner of the Sagrada Familia; so also on walking distance of public transport (metro). I was traveling alone and the area felt very safe; even at night. (Didn鈥檛 like at all the whole Ramblas area; even on daytime!) I stayed here in January 2006 and had an enormous suite all by myself. It had a living room; kitchen (with glass- and tableware but not a coffee/thee maker or many pots and pans); 2 bedrooms and 2 bathrooms. In the whole suite you will find very nice furniture; beautiful bathrooms and luxury in even the smallest details (much quality and design). The staff was friendly and assists full and they all speak English very well. Breakfast was fine; not as much in other European 4* hotels; but for Spanish standards enough to chose from. There is also a bar and a restaurant. In the restaurant you will find many locals to have diner; so when not only hotel guests eat here; you think that it will be very good. I had diner and was very disappointed. Price was high and the quality was low; not only the food was minor also the way the food was presented on the plate was far below expectations. 231514,VVB,10/05/2006,Great location; great apartment hotel. My husband; my adult daughter and myself stayed at this hotel the beginning of October; 2006 and loved it. Great location; around the corner from the Sagrada familia and the metro station. Like home; a 2 bedroom apartment with 2 bathrooms ; living room and kitchen. Comfortable beds with great shutters on windows for noise free; great sleeping.There is a grocery store right accross the street where you can buy food; water; etc.I strongly recommend this hotel; worth every penny . Great for families or even 2 couples. 231514,Simon872,09/20/2006,Excelente! Lovely hotel in a nice area; convenient for Metro and Bus Turistic. The apartment format is great for families or friends who aren't couples. Apartments are self-catering but the equipment looked unused; presumably because of the cheap and plentiful opportunities for eating out. Rooms were of a high standard with air conditioning (centrally controlled but you can turn it off); balcony; electric shutters and even a pillow menu! Look on-line for promotional offers - we got a Junior Suite Apartment at half-price which was a real bargain for such luxury. Breakfast was not included but the restaurant had a reasonably priced breakfast buffet or you could have coffee and croissants in the cafe across the road. Front desk staff all spoke good English; but this was by no means the rule elsewhere in Barcelona and you will get more out of your visit by learning a little Spanish. 231514,cititripper,08/29/2006,Ideal place to stay We stayed here (two adults and two teenagers) in mid August and it is an ideal place to stay. Away from busy areas but convenient to public transport. The Eixample district is built on the grid system with squares of properties built around central courtyards. We had a fourth floor non smoking apartment with a balcony overlooking the rear courtyard; with its terraced gardens and balconies. It was interesting to look out and see people going about their daily lives. There were no out door chairs on the balcony - a couple of sun loungers would have been bliss. There are plenty of food shops; cafes and restaurants around the neighbourhood - ask reception; the staff are very helpful and speak excellent English.The Sagrada Familia was two minutes away with a convenient tourist information kiosk together with metro station and bus stops.The hotel is clean and attractive and daily cleaning is available 9.00am - 2.00pm. The restaurant is closed during August; except for breakfast at 9 euros each and for coffee. Looking at a typical menu for the restaurant most main meals were between 15 - 20 euros.We paid 150 euro but then had to pay an additional 15 euro per teenager per day (odd as the appartment is designed for four people). The apartment was very good; twin room with en suite shower; double with adjacent bathroom with shower attachment; cosy lounge with dining area (table chairs) and a small kitchen area with adequate resources. However; no kettle; oven gloves; sink drainer or chopping board. AC and TV - but only Bloomberg CNN and Euro Sport (with Spanish dubbed over the audible english!!) in English. Hire a DVD player for 5 euro per night but bring your own DVDs.Hints and tips:Buy a five day Barcelona Card for 34 euro which allows travel on all public transport and gives discount on many places to visit.Ask at the information kiosk at Sagrada Familia or inside the metro station.Bus Touristic tickets are 19 - 22 euro for 1 / 2 days but we found the metro quicker and more cost effective.El Trobador restaurant in Carrer de Ferran (off La Rambla) Two course meal for four with drinks and coffees 60 euro.Fresc Co in Carrer del Carme 'all you can eat' buffet plus drinks under 10 euro each (very good quality food)Lactuca in Provenca (next to Sagrada Familia) buffet as above.Tibidabo Fun Park too tame for teenagers; but do visit the church and Collesrola Tower.Montserrat Monastery - get an early train (one hour from B) to hear the choir sing at 12 noon (holy days) or 1.00pm on other days. Last cable car / funicular leaves before the evening choir sing.Must see 'magic fountain' from Placa d'Espanya.Must stroll down La Rambla at night.Pastport often needed if using credit / debit card.Overall an ideal home from home in the city that has it all... 231514,Tturner,06/28/2006,Perfect for Family! The hotel was exactly what we expected after viewing the photos and information on TripAdvisor. My husband and I stayed with our two teenagers in the 3-BR/2.5 BA Royal Suite and we were all very comfortable. The Master BR was spacious and the bathrooms were wonderful. The oversized balcony with a canopy was also a nice plus. We appreciated having a washer dryer as we were in the middle of a 2-week vacation in Europe. The location was very convenient to the Metro and the neighborhood seemed very safe. We would definitely recommend this hotel and would definitely stay there again. 231514,ATripAdvisorMember,06/14/2006,Great Hotel My family (2 adults and two teenagers) stayed at the Hispanos 7 both prior to our Mediterranean cruise and when we returned to Barcelona. This is an excellent hotel for a family to lodge in Barcelona. It is both close the metro and Bus Trustic (red route) as well as around the corner from the Sangrasa Familia church. The rooms were spacious and comfortable. All fixtures and furniture was clean and up to date. The staff was excellent. We choose to include the breakfast and loved the variety. We recommend this hotel and would stay there when we return. 231514,ajhaeh,05/10/2006,Great Location - Great Place to stay We stayed at the Hispanos for two nights at the begining of May and found it to be an excellent place to stay. The location is ideal; two minutes walk from the Sagrada Familia and the Linea 5 metro station. The hop on hop off tour buses also stop nearby so for us the location was ideal. You can reach any part of the city; yet you are far enough away from the hussle and bussle of La Rambla. Altough we had a balcony over the street it was very quiet at night. The suites were spotlessly clean; modern and fully equipped with two bedrooms; two bathrooms; kitchen with some utensils. There was however; no coffee maker. Nearby are a host of shops cafes and restaurants. The staff were very helpful and friendly and the buffet breakfast in the relaxing dining room was excellent. We ate out but I would imagine the meals in the restaurant would have been first class. We got a special deal of 200 euro's per night and this made the stay even better. The rack rate is 400E which may be expensive if only two are staying. All in all and excellent place to stay and highly recommended. The shower incidentally was vibrating fine :-) 231514,ATripAdvisorMember,02/23/2006,Loved the Hispanos 7 Suiza showReview(4497949; 'full'); 231514,shellmack,02/22/2006,Not 100% satisfied showReview(4478166; 'full'); 231514,listmum,10/30/2005,Luxurious family apartments showReview(4071851; 'full'); 231514,hnswst,10/03/2005,Good choice for a family showReview(3985554; 'full'); 231514,Cortesefam,08/20/2005,Great Family Hotel showReview(3793112; 'full'); 231514,ATripAdvisorMember,05/14/2005,A wonderful home away from home ! showReview(3471580; 'full'); 231514,ATripAdvisorMember,05/05/2005,Amazing - Beyond Expectation! showReview(3440820; 'full'); 231514,Bummelebems,02/14/2005,A nice family trip for us showReview(3184980; 'full'); 231514,europhile,12/04/2004,An elegant apartment hotel showReview(2863190; 'full'); 231514,jkbim,10/10/2004,Home away from Home showReview(2694815; 'full'); 231514,rexoonet,10/04/2007,Excellent hotel showReview(10039898; 'full'); 231519,CasaSulo,11/10/2008,Staff were fantastic We arrived as a mature couple for a three day break and the staff were friendly; polite and spoke excelent English. Having said that the hotel rooms did not come up to 4* more like a 3*. The first room we were offered was a twin with good view - but a twin. The second was a double with about 45cm (18) either side of the bed! We settled on the third room; D/ble; view of the busy street below and Juliet balcony. The room was comfortable; the bed suited us but it was on the hard side. There were no tea/coffee making facilities but we have experience of Spanish / continental hotels so we take our own travel kettle etc. with us. We did find the system about the sun roof terrace rather bizarre; there was no bar and the reception had to organise drinks etc for you and there is a large notice stating - Only food and drinks purchased from the hotel can be consumed - The breakfast was of a simplistic continental style with plenty of choice for all but rather expensive as an extra to the daily rate but convenient. The hotel is very close - 3/5 mins. walk of The Ramblas; Placa de Catallunya; cafes and shopping. We would reccomend the tourist tour bus 鈧?0 each but it does give a headset commentary and saves hours map reading. There is an internet in the hotel but we found a local internet cafe for a couple of Euros for one hour spread over our three day visit. On departure our flight had been delayed and the hotel allowed us to vacate the room and store our luggage in a safe holding room. Barcelona is very expensive and watch out for pick-pockets but we would recommend everybody visit it for the experience. We took the airport bus for 鈧?.50 caught at the airport but get off at Placa Universitat for Hotel Inglaterra BUT you have to catch the return journey at Placa Catalunya which worked out great and very efficient. 231519,Scottishlass61,10/20/2008,Would recommend the Hotel Inglaterra Have just returned from a Mum's Weekend away to Barcelona. 7 of us stayed at the Hotel Inglaterra and I would thoroughly recommend it for a weekend stay. The rooms were clean and large and the ensuite bathrooms were good. Although there were no safes in the rooms we were able (at no extra cost) to use a safety deposit box located down in Reception. It is worth noting that there were no tea or coffee making facilities in the rooms but this seems to be quite normal in Spain. The dining room in the basement was very nice and we had a good breakfast in the hotel every day. Most of the reception staff were very pleasant and helpful and I think there was only one receptionist who gave us wrong information and was not particularly friendly. The weather was lovely and we managed to sit up on the terrace for a while one afternoon with a large jug of sangria! The hotel is situated perfectly at the top of the Ramblas and was very close to both metro stations and tourist bus stops.There was nothing flash about the hotel but it had everything that we needed; and had extremely comfortable beds. I would definitely stay there again. 231519,Molly067,09/28/2008,A very good trip! I have just returned from a 5 night city break with my daugther. The hotel was in an excellent location right in the city centre and within easy walking distance from Las Ramblas and Placa de Catalunya where the aiport bus drops you off and picks you up from. This was definately an added bonus as it was just a short walk away to the hotel; also a very reasonable price of just 4鈧?5 each way. The hotel was very clean and staff were very helpful and friendly. We were very lucky to have our room upgraded so we had a large room and was modernly furnished. As mentioned in previous reviews it is cheaper to pre book your breakfast the night before as this cost 12 euros instead of 14 on the day. There was plenty of choice from the buffet.I would recommend going on the touristic bus as it is an excellent way to see the city; it is better value to get a two day pass as it is only 5鈧?cheaper than the one day pass. If i was to return to barcelona I would definately stay at this hotel again or recommend it to my friends. 231519,CLHughes,09/21/2008,A Gem in Barcelona Recently stayed for 2 nights post cruise at this wonderful property. As mentioned in previous reviews; the hotel has a contrast of personalities-old world exterior; sleek ; modern interior. We pre-paid for our room; which allowed for a generous discount on a Superior Room. The earlier you book; the lower the rate. We paid 135 Euro per Superior Room per night incl. all taxes and fees. A terrific rate considering the location and accomodations. Our room; 201; was very generous in size; sleek; modern; almost Pottery Barn like. A large door opened to a small balcony overlooking the street below. The bathroom was large and modern; with good shower pressure and hot water. A 24 in.flat screen TV had several English speaking channels including SKY News. The triple glazed windows kept out the noise from the street.The location can't be beat Steps to Las Ramblas; Hop On/Hop Off bus; Placa de Cataluna and metro stops. Hint: If using the HO/HO buses; bring your own comfortable earphones or headsets. The one' s offered on the bus fit improperly.We took advantage of a discounted breakfast offering in the downstairs restaurant. Very good selection of hot and cold offerings; and unlimited espresso; cappuccino; and coffee. At this point on our trip; we paid extra for the convenience of breakfast rather than searching out a better deal.Staff; for the most part were very helpful and courteous. The Manager even came out to give me all the latest suggestions on new dining venues.All in all; a GREAT stay. We definitely will be back; and will tell as many as possible about this wonderful Barcelona gem. 231519,overmyal,09/20/2008,Cool; immaculate with great location We loved this hotel; which is located a very short and interesting walk from the Placa de Catalunya. The front desk personnel were welcoming and gave wonderful recommendations for neighborhood restaurants and touring options. The neighborhood is near a university and we always felt safe even when out in the early morning. The architecture of many nearby buildings is Modernista and gorgeous. We will definitely re-book on our next trip to Barcelona. 231519,staffie2001uk,09/10/2008,Lovelly hotel in a great location The hotel has a traditional look on the outside; but is very modern inside. Our room was on the front with a little balcony overlooking the street that ran down to Playa de Catalunya and Las Ramblas. Spacious bathroom with a good shower; over the bath; complemented the wood floored bedroom. Air-con worked well and quietly. Digital LCD TV with a couple of English news channels. They had a two for one deal on breakfast while we were there so it was 鈧? per person for the all you could eat buffet. Well worth it with a good selection of cooked and continental items. 231519,snowfanAustralia,09/09/2008,Very good Excellent Hotel located at the center of Barcelona. It had a metro station very close to it. Very clean; very modern. The staff was friendly with the exception of one or two. It was a bit expensive considering it didn't have swimming pool or spa. 231519,mini9,08/27/2008,city break This hotel is in an excellent location; only a 2 minute walk to the rambles which is the main tourist area. It was clean and modern and the safe were very helpful.We got a good deal on lastminute.com; it was a room only basis but there is lots of places around that does cheap breakfast.The only bad thing I would say is that the room was a bit small and there are no safes in the room; but we could all cope with that.Highly recommeded. 231519,rebecz456,08/17/2008,loved it! Just got back from a 4 night stay at the Hotel Inglaterra and we had a fantastic time!The blue airport bus (A1) from the airport to the placa catalunya is definitely the best way to get there and its just a short walk up to the hotel from there (make sure you have the street name handy - and check the lamp post maps for which street to walk up!). When we arrived to check in the reception staff were really friendly and spoke a good standard of English we were checked in within a few minutes and in our room which was perfect we only went with the very basic cheapest one and thought it would be very small but there was plenty fo space for us and our two suitcases. The air conditioning was a god send and the bathroom was by no means small and very clean. The location of the hotel is fantastic for wherever you wish to visit. (For a fantastic pint of guiness check out scobies which is just round the corner). The terrace was lovely although the bar is actually on the basement floor but there is a phone up there to order drinks and snacks and the staff bring them up to you - also the prices for a hotel is more than reasonable.Overall it was a brilliant stay and a fabulous hotel and we would definitely stay there again! (although the hotel across the road had a pool on the roof that looked very inviting lol but you cant have everything) 231519,jetsetwannabe,08/14/2008,Great location; highly recomend it!! I'll admit i was unsure when my girlfriend suggested this hotel; I wanted to spend more on a 'better' hotel......How wrong I was.Hotel Inglaterra was everything we needed and more.We arrived 2 hours prior to check-in and were found a room straight away; the room was a decent size with good wardrobe space; decent sized bathroom and a fully stocked mini bar (which we didi not use but it was a reasnable price)The location is one of the best with the Ramblas only a min away and a lovely short walk down to the water front. Loads of places to eat and far too many to mention however about half way down the ramblas on the left is a courtyard with resturants lining its out side; I would recomend this area it was busy yet once at your table you can sit and watch the street performers and the word go by.My 2 top tips for any stay at hotel Inglaterra are;Have a lazy day on the roof terrace; its a lovely place and you can order room service to the roof - Potatoe Bravas and 2 beers only 11 euros which is reasonable.The second is to sight see via the bus touristic; it's 26E for 2 days and opperates on a hop on hop off basis. It is opened top and includes headphones for your own guided tour (very touristy-looking but a great way too explore at 1 fixed cost) the bus departs fron the square at top of the Ramblas but if you catct it opp the hotle on the corner you will beat the massive que at the square and are nearly certen a top deck seat. The tour vists all majior attractions including gaudi works; port olympic; nou camp and loads more - its a must if you have the time.Go for this hotel and you will be happy - just remember pick pockets are everywhere; DON'T LET THIS RUIN YOUR TRIP its a fact of life in Barca - Just be vigilant; and remember if somebody stops you to say you have gum or bird poo on you; this is a scam they WILL try to steal things from you!!!!!But please don't be put off Barca is a great place to visit; this was my second trip in 5 months and I would still go back this year if i could!Happy hol's 231519,Scottraveller6,07/28/2008,Brilliant Hotel;great location My boyfriend and i stayed in here in july 08 for three days; we were more than pleasantly surprised when we arrived at the hotel. The building is an old elegant building with a lot of original character but with modern furnishings. Reception staff were very helpful and gave us maps and other useful information on tours and attractions. We wern't disappointed with the rooms either; dark wooden flooring; neutral decor; modern furnishings. The room was lovely; and very clean; beds were comfortable. We were lucky to have a room over the main street with french opening doors and a small balcony. Bathroom was nice with a good shower.Location was a big plus just a five min walk to las rambas and many places to eat and drink. Central location to all major sights and designer shopping!! Hotel is a 2min walk to le courte englais which is a large department store; which outside you can get the airport bus to the airport for 4.10 euros which takes about 35 mins; the buses come every 5mins.I would recommend this hotel; it was fantastic. 231519,abdulmajidashraf,07/21/2008,Not bad at all by any means!! View from balcony 231519,kenmaestro,06/05/2008,excellent property; perfect location I wonder whether some of the reviewers have actually stayed in this property but it really was a 'find'. The hotel has a great location on Pelai; just 100 mtrs from the airport bus stop (Placa Universitat - last stop before Catalunya). It is one of several 'boutique' size properties on this street that have been refurbished with varying standards of success. The Inglaterra has been done VERY well. I had asked for a quiet room and was a little concerned to be given a room on the 1st floor on the front. I had no need to be as the new triple glazing (or maybe gas filled double glazing) excluded all but the rare distant sound of a horn. The air-con was good - not too severe - and the general comfort level and stylish decor of the room excellent. Breakfast (included) is served in the lower ground floor breakfast room with an ample basic continental breafast to start the day. The roof terrace was a delight. It was a great place to go and hang out and the hotel were most accommodating in providing a good size ice bucket and glasses in order to enjoy a glass of wine in the late afternoon. The location is perfect - you are 5 minutes walk from Catalunya; Gracia and the top of the Ramblas and yet in a slightly less frantic setting than being mid-Ramblas. The Museum of Contemporary Art (MACBA) is 5 minutes walk and the entire area of El Raval is wonderful to explore with great street markets are 'real' life. I stayed at the hotel with a group of friends and so we had six rooms of varying shapes and sizes but all were excellent quality and ideal for a stay in the city. If you are looking for large motel size rooms this isn't the place for you (but why would you be!). I would certainly stay again and wouldn't hesitate to recommend it to friends and TA members. 231519,Fiohna,05/25/2008,Convenient hotel and good value Stayed her with my mum and sister and we had a good comfy triple room with plenty of room for 3 which was nice. Food at breakfast was ok but not fantastic. Reception staff very friendly and helpful 24/7. Hotel is easy walking to buses or just onto Las Ramblas for the shops and street entertainment. 231519,InterestedDublin,05/23/2008,Perfect Location My husband and I stayed at the Hotel Inglaterra from 7th to 11th of May and we thoroughly enjoyed it. The hotel is in a perfect location for exploring Barcelona. The airport bus costs 鈧? and leaves you at the Placa Catalunya which is just a stonesthrow from the hotel. Our room was on the first floor at the front of the hotel and although a little on the small side it was modern and clean; it had a very nice bathroom and the bed was very comfortable. There was some traffic noise but we managed to sleep well. We returned on two of the four days at 5pm to find our room hadn't been cleaned; we were told that we should have hung the please clean the room sign on the door so it might be an idea to do so if you are going to stay there. Breakfast is not included and costs 鈧?0 if pre-booked at reception or 鈧?4 if you arrive last minute. There is a wide choice for breakfast and it is well worth 鈧?0 but we also paid a visit to the local market just off Las Ramblas where we bought fresh fruit and juice and we ate our breakfast in the sunshine. I highly recommend Hotel Inglaterra and hope to return very soon to see more of Barcelona. 231519,petlab,04/07/2008,Nice Hotel My wife and I stayed here for six nights while visiting our daughter who is attending the University for the Spring. Great location near the school and near her apartment. Our room was on the fourth floor and facing the side street. It was rather loud at night but earplugs helped. The AC was not working; only warm air blew out. We kept our window open most of the night which did not help the noise. The room was small but the shower was large. The staff was very helpful and nice. We did not eat at the hotel but found a place down the street where we got coffee and danish for $1.50 EUR. Metro was accross the street and very easy to reach. 231519,joolee501,04/03/2008,clean and great location my husband and i stayed here last may and had a good experience. Although the room is very cozy and had two twin beds; we were able to look past that. the clean room; renovated bathrooms were great. the people at the front desk were also very friendly and nice. the only downfall was the gap below the door and the floor; so when people walked by you can hear them very clearly; so we just put a towel in front of it and that seemed to do the trick. The location of the hotel was also very convenient. down the street from placa de catalunya. 231519,Purn,03/30/2008,Hotel Inglaterra: Perfect Access Point The best feature of this hotel is its location. The aerobus from the airport stops at the 鈥淯niversitat鈥?which is just 2 minutes walk from the hotel. You have to walk to the Pla莽a de Catalunya to catch the return bus; but this is just about 5 minutes away. A single bus ticket is from the airport is less than 鈧? and would recommend this as a convenient way of getting into Barcelona.Furthermore; the hotel is perfectly situated to access the tourist attractions North; South East and West of it. We walked to most of these districts and it is minutes from the hive of activity - Las Ramblas. Don鈥檛 be fooled however; although on the map Parc Guell and Montju茂c appear to be close proximity they are up a very steep incline. As one of our restaurant waitresses warned us -with her one English word- we would be 鈥渃razy鈥?to walk there. However these sites were easily accessible on the Metro.As we were staying for six nights we booked a deluxe room with a private patio. The room itself turned out to be disappointingly small; and it would have been perfect to have some form of focal lighting so that we could sit outside after dark.We booked our room through the hotel website. Be warned that it does not include the 7% tax; nor does it include the 鈧?/person that they charge for breakfast. The website also says that you can get free access to the pool and roof top terrace at its sister Hotel Majestic. Unfortunately it was undergoing renovation and would not be open until May 2008.The hotel receptionists were very helpful; fluent in English and gave good recommendations for restaurants etc.The hotel is clean; modern and provides you with an ample breakfast to start the day to see beautiful Barcelona. 231519,mcon60,03/30/2008,Great base Stayed here from 6th to 9th February and found it to be an excellent base from which to explore the area.The accommodation was in a room with twin beds; TV; minibar; desk and a large spacious and spotless marble tiled en-suite. The beds and towels were changed daily. The room was not very large but adequate enough for a short stay. A longer stay would warrant asking for a larger room. Storage space was limited; a chest of drawers would have addressed the shortfall.The hotel is just two minutes from the Placa Catalunya which is at the top of the Rambla. There are great shops between the hotel and the Placa and El Corte Ingles store is in the square. We only ate in the hotel once as we found a great restaurant on the left of the Rambla; near the hotel; called Attic. This had great food and evener better prices. We ate breakfast in two places; Viena; a cafe next door to the hotel (freshly squeezed orange juice; croissants and coffee); this cost 9.50 euro for two of us. We also had the same in Cafe Zurich on the Placa and it was 12.50 euro there but we did not mind as the cafe is steeped in history; worth a visit. To see the city and outskirts the best way is the hop on; hop off bus which leaves Placa Catalunya very regularly. There are two routes; the North and South and these join up for ease of transfer. We were a bit anxious; having read previous reviews that the staff might not be welcoming but we did not have that experience; quite the reverse; in fact. I fell on the afternoon before leaving and broke my wrist and sprained my foot. The staff were great getting me ice and ice packs plus sympathy and advice re contacting medical assistance; if wished. I could not fault them and found them very warm and welcoming.TIP - if ordering a taxi do it from reception; the receptionist will have the taxi driver call into the lobby and she confirms his booking; this way you are secure in the knowledge that you have got a proper taxi. I would recommend this hotel to couples; older people; smaller families; business visitors and single persons. As it is a quiet select type hotel it might not appeal to younger groups. It is very quiet and peaceful there. I cannot wait to return. 231519,styleuncompromised,03/28/2008,Top location and service but questionable deluxe rooms Dear reader;Here is my fresh experience of a 1-week stay at the Hotel Inglaterra in Barcelona; for you to consider if you wish. I chose this hotel for a holiday with my girlfriend; after having read promising reviews on this and other websites. We had a deluxe room with a terrace / patio and here is my experience of it.Strengths first. The hotel is very convenient to reach via bus (EUR 3.5) from the BCN airport to the Placa Universitat only 100 m away. The hotel service was impeccable; with very helpful and friendly staff. Breakfast buffet was affordable and of resonable quality at EUR 8 per person. Positives also include a clean hotel with nice decor and a superb location for easy access to the main tourist attractions. The room was reasonably clean (not under the bed !) and boasted a well-filled minibar and a modern SONY LCD TV. The patio was good to ventilate the smoke out of our clothes after restaurant visits.However. Deluxe rooms cost extra and I regret to write that our deluxe room with a terrace / patio was a minor disappointment. It was located on the ground floor; without any sunshine on the patio; and the room was nowhere near the 30 sqm as indicated on the hotel website. Around the double bed was only a 1m margin of free space. The bath was ca 3 sqm. The room also surprised us several times with a recurrent and quite unpleasant cloak-like odor. We even had problems with some loud and drunk neighbours who shouted for long in our corridor at 3.30 am. Had to call the reception to get those people quiet.Value for money ? Not for a deluxe room I would say. Take an ordinary room instead and save your money for something better. Or; alternatively; go all the way and book a suite. The hotel is a good one but somewhat misleading on the marketing side. Examples include the misleading room size; web pictures of the exterior looking way more grandiose and visible that reality (just a bit silly); and the promise that we could use the pool facility of their sister (luxury) hotel Majestic. It turned out to be closed for renovation. Again; silly; as it only takes a minute or two for them to adjust the hotel web to inform all customers about that.Some say the devil is in the detail. But there is space for improvement for the Inglaterra. This is only partly reflected in the hotel price. Beware of this and feel confident in booking another room type for a hopefully pleasant stay in Barcelona. 231519,ugm1ejo,03/09/2008,Lovely Modern Hotel in Excellent Location I stayed in the hotel for 5 nights in November 2006. I booked it based on reviews I'd read on trip advisor and I wasn't dissappointed.The Inglaterra Hotel is situated within easy walking distance of Las Ramblas; and just far enough away to be out of all the noise and hussle and bussle. It's entrance and lobby are nothing to write home about but are modern; bright and the reception staff helpful. We stayed in a standard double room. The room itself was spotlessly clean and modern. The bathroom was large and well equipped. The bathrooms have wonderful power showers - the only slight downside is that this tended to flood the bathroom floor. Breakfast was served in a basement room which again was modern; clean and well staffed. Selection of breaskfast was vast and I imagine most people would be able to find somehting they liked.Overall I found this hotel to be perfect in terms of both location and standard. Its not luxurious; nor traditionally spanish so if that is what you're looking for I suggest you go elsewhere. For what we wanted it was perfect. 231519,cflorin,03/01/2008,Very convenient hotel during 3G world Congress I stayed there during the 3G world Congress the week of 11 February when 55;000 visitors plus Valentine's day tourist invade Barcelona. It was a perfect location less than 10 min. from the fair by metro just right the corner. And also walking distance to the art museum; Las Ramblas and some of the other sightseeing spots. It lacks the prestige of some of the nicest 5* hotels I stayed at in Barcolona or some of the boutique hotels that are famous in Barcelona but overbooked and overpriced suring the fairs. The hotel is clean practical and efficient. I took a superior room and did not feel downgraded from my previous stays at above categories. And the staff gave me good recommendation for last minute shopping or dinner. It's quite possible I will be back; although I missed a gym. 231519,Flab,02/27/2008,Great Stay As a business traveler I travel a lot and have seen many Hotels around Europe and the States but I must add that this Hotel was one of the better ones I have been to. The staff was very welcoming at my arrival and very helpful with giving me indications and recomendations for restauarant which were close to the Hotel; upon check-in they also gave me the access code for the Wireless as I had contracted the Business Package at their website which included Breakfast; Wireless access for the whole stay and a free Ironing for one shirt one day.The internet access was speedy and reliable as I needed it for work it was very important for me that is was reliable and fast. The breakfast was nice too and the lady was replenishing everything and cleaning the tables.The room was large enough for one person and was spotlessly clean everyday; I really recommend this Hotel if you are business traveler or coming for a sightseeing trip; a shame i hadn锟絫 much time for sightseeing but I锟絤 planning to visit Barcelona with my wife and kids as soon as i got my next holiday. 231519,Johnnynose,01/06/2008,False advertising... Just came back from Barcelona; were we stayed at the hotel Inglaterra; part of the group of hotel Majestic. (Advertised as the sister hotel...blah! blah!)First they did not honor the package that I had booked online; telling me that I did something wrong when I booked! Second; they gave me a different room than the one requested; under pretext that we had a better view (first floor on the very; very noisy Pelai street!) Of course once I asked to change; I was told that the hotel was booked. The breakfast/bar/salon room was in a basement and totally uninviting...all this of course for the modest amount of 240 euros per night ($350!). The room was very small (even by european standard; while the bathroom was uselessly gigantic...but without heat; as we had to leave the bedroom door opened at night!).The location is fine as you are in walking distance for mostly everything; but really not worth the price. Across the street was the Hotel Jazz which semed much better.But don't hesitate to visit Barcelona...it's one of the best city in europe. 231519,IndieTravelGurl,11/30/2007,Nice and Centrallly located The Hotel Inglaterra delivered as promised. The staff was welcoming and spoke good English. The cleaning staff did a very good job every day. The rooms were spotless and very modern. The bathroom was large and had a very nice shower; and there were two generously sized bath towels that were twice the size of normal towels. In the deep bath tub; I took a bubble bath every day.My only complaint would be that the bed was rather uncomfortable. We asked for a double room and ended up with two single beds pushed together; not good for a romantic trip; not good for cuddling!The hotel has a great location. It is really close to Las Ramblas; Barri Gotic; Raval; without actually being IN any of those districts and their subsequent noise. It is also walking distance to the Passeig De Gracia. It is near the metro stop Universitat and Plaza Catalunya; so you could easily go to outlying areas. 231519,Poohbear40,11/25/2007,Great Hotel...Staff not so great. This hotel was very clean and was in a wonderful location. The bathroom was very good sized and the shower was wonderful. The little restaurant was only mediocre....breakfast was only fair and the pizza we had one night was the worst ever...totally tasteless and pale...think it had been microwaved. The front desk staff were anything but welcoming and warm. This was too bad as the rooms were quite nice. I would think twice about staying there again. 231519,simplybe,10/24/2007,Good hotel - good position We liked this hotel - it is not far from La Rambla and is just across the road from the Metro - Universitat stop. Rooms were clean and comfortable and breakfast was good with plenty of choice. Our Classic room was a bit small and you might consider upgrading to a larger room if you are staying for very long. Staff were friendly and helpful - free safe in lock up behind the reception desk which is very useful as you need to make sure that you do not take anything of much value with you as there are many pick-pockets around. I had my bag opened by a pick pocket within 5 minutes of arriving at the bus station - it was only luck that she did not get anything out of my bag - Having said that Barcelona is wonderful - don't let it spoil your stay but be careful! 231519,travelwiseIllinois,10/20/2007,Totally happy Booked this hotel and so glad I did. Clean clean clean and with all the conveniences I would expect from a hotel in the states. Our room was ready on time; and the front desk staff very nice. Some nicer then others but overall very pleasant to deal with.They never messed up our wake up call; and had a cab ready at 4:15 a.m as requested. Lots of street noise but the noise proof windows took care of that! I would recommend it if you want to be off the La Rambla area; but right next to it.We did not take the breakfast; there are hundreds of places ; one right next door at the D'Or; where you can eat for about $7.00 for a full breakfast. The buffet lines at hotel were long;...from what I could see.My only regret is location of hotel. Just a block from LaRambla area; it was conveniently located but next time I would stay in the Eixample area. Much more upscaled; just a nicer area to walk around in; whereas the Larambla area just did not appeal to me. Just my own preferance. Eixample's just a short walk to LaRambla area; if the LaRambla area is important to you. It was my least favorite place to be; but definately worth spending some time at but not necessarily stay near.Would be careful and do it right; read up on what to wear; how to act; ...just be smart and you will be fine. We registered with the state department; made copies (black and white only please) of our passports just in case we lost them; used a money belt; shielded pin numbers at ATM's...just be smart! Cabs are clean and CHEAP to use. Food everywhere is wonderful; not a bad experience once. Bathrooms clean everywhere we went; ...even the smoking in public areas and places not as awful as other European countries I have visited.We felt safe; three American women traveling together. Loved Barcelona.Overall; a very wonderful experience. Have fun; a really great city to visit!! 231519,denverworldtraveler,10/18/2007,Disappointed We were disappointed in this hotel. We found it in Karen Brown's book. The room was small and the bed was uncomfortable. The room also was very stark. It was quiet and the location is very good if you want to be in the middle of the action. My husband got food poisioning and the hotel was very good about getting a doctor to come to our room within 30 minutes. While the price/value for Barcelona was good; I would not stay at the hotel again. 231519,BHScotland,10/07/2007,Nice Hotel but carpet in room need replacing Would recommend this hotel to anyone going to Barcelona on a short break although there can be a bit of traffic noise at night. Room was fine and air conditioned. Breakfast was excellent at twelve euros but can be booked on arrival for eight euros. Staff are very helpful and courteous. With the Metro a stones throw away and an abundance of taxis; all the tourists attractions and shops are easily accessible. 231519,Kel1982,10/03/2007,Ideal Location! I have recently returned from the Inglaterra and cannot recommend it enough for exploring Barcelona. This was my first visit to Barcelona and I can definitely say that I will be returning. The city is great; great sights; great beach; great food; everything was great. Especially the weather which was around the 80 degree mark every day. I would definitely recommend that you do the bus tour to get a good idea of where everything is and the Magic Fountains are a must!The Inglaterra is perfectly positioned for exploring Barcelona (although I would add that we stayed for 4 nights and just about managed to see everything). Positioned just off the Ramblas this hotel is very smart. The room we had was very clean and modern with a balcony. I did try various websites but found that the hotel do extremely good deals direct and I found the staff very helpful and all spoke perfect English.We didn't manage to find time to visit the Majestic (the Inglaterra's sister hotel) but we did walk past it and it is situated in the busy shopping area and looked very nice.I would not hesitate to return to the Inglaterra or recommend it to anyone visiting Barcelona. 231519,jammytart2k,09/25/2007,Inglaterra 2007 Fab hotel; booked for 3 nights direct with the property; large bedroom with a huge bathroom; friendly staff and an excellent location right in the centre of Barca. Def. value for money. THE place to stay. 231519,Tarwelaan,09/10/2007,Hotel Inglaterra; Carrer Pelai 14 Stayed at (www.hotel-inglettera.com) here from Tuesday September 4 to Friday September 7; 2007.Unbeatable location at the top of Las Ramblas and Placa Catalunya.Very smart and well appointed hotel with superior fittings and a super bedroom. Nice terrace overlooking city.Outstandingly good breakfast and very nice people.Bought a package including breakfast and tickets for the city tour bus - essential in order to use time effectively. Very highly recommended. Middle priced but if your going to 'do' this wonderful city; then remember her by your stay as well as the sights.Apart from Antonio Gaudi; strongly recommend visiting the maritime and roman history museums- marvellous. 231519,Gianfi58,09/07/2007,Good but... I spent 4 nights in the hotel at the end of August with my son as gift for his degree.The room (#403) was cute and clean but very small.The wardrobe very little and without drawers to put things; I can hardly put only my small baggage inside to save space in the room.The windows in the room look at the internal courtyard.The safe-box was no present as we expected for the hotel category.The bathroom was quite spacious and clean. The first morning we woke up a bit late (9:30 am) and the buffet was not well refurnished: no croissants; no white bread; the days after we woke up earlier and all was ok.Remind: if you book the breakfast in advance (not included in my fare) you pay for it less; so I did. The front desk was kind and helpful and gave us some useful booklets and map of the city.The location is the strong point of this hotel; near the Rambla; the Universitat Metro station and Placa Catalunya where you can also get the bus to the airport.Enjoy Barcelona. 231519,jooseloosie,08/25/2007,snooty Good location but realy just an average hotel for the cost.Very snooty lady working in the breakfast room. Shockingly breakfast waqs not included in the cost of the room..and was an additional 15 Euros each day! Very noisy hotel.It was modern and clean; but not fab. There are better places to stay i am sure. 231519,JanezerasmusUB,08/04/2007,A great stay for this family of 3 I鈥檓 Slovenian Erasmus student and I came to Barcelona six months ago. My parents came to visit me from Slovenia and I booked them a room at the Hotel Inglaterra. I booked a triple room in order to be with them those days. I chose this hotel because it鈥檚 close to my university and the place where I live. My parents wanted to be in the centre and because they were in Barcelona many years ago and they love this area.We found Hotel Inglaterra a very nice place to stay. The rate we got included breakfast and we found breakfast buffet to be very nice. Lots of selections. Our room was clean; comfortable and the staff was very pleasant. I speak a good portion of Spanish and a bit of Catalan so I can communicate with the staff. Anyway the staff was multilingual. My parents could communicate in Italian and German with the receptionists. Daniel was fluent in German and Maribel (spoke Italian and French). There was also a French receptionist (whose name I cannot remember) and who spoke Italian as well. In any case all of them were fluent in English.The hotel is right near the Plaza Catalu帽a and there are two metro stations nearby. The Hotel is within walking distance of restaurants; museums and la Rambla. This hotel was fantastic from start to finish and my parents want to stay here again when they visit me in December. This is an amazing hotel located in an amazing city! I love Barcelona!Muchas gracias Hotel Inglaterra! 231519,danesmith,08/03/2007,Great Hotel in Barcelona- Hotel Inglaterra Our trip to Barcelona was a Best Friends trip without any boyfriends; it was a short and intense stay; for that we choose the Inglaterra Hotel it was recommended by my parents who stayed there last year. We checked in very late (2 am)but that seemed no problem at all; the staff at the hotel was still very helpful at that time and we really enjoyed their kindness and willingness to help us with our doubts and problems. Our first 2 days we spent walking all day visiting everything we could and going out at night; so the third day our feet couldnt go any further so we decided to check out a bit the hotel and sunbath a bit on the roof terrace which as the receptionist said had been recently been refurbished with new plants and everything and it really looked nice although the view wasnt the best but still we felt if we were in a jungle. We decided to have dinner at the terrace with a downing sun; I ordered salmon; my friend a pizza and we shared a salad together with a nice bottle of cava; all in all the food was good; rooms were clean and trendy; staff was awesome and we couldn鈥檛 have enjoyed more our stay at the Hotel Inglaterra!! 231519,MrBaker,07/26/2007,Loved The Inglaterra!!! The Location of the Hotel is excellent.It's in a pleasant area ; close by plaza Catalunya and the Ramblas.We checked in very early at 8.30 a.m. and the front desk gived us inmediatly the room;The roof terrace in the top floor with Philippe Stark Designs was a perfect distraction we ordered something to eat drink cheaper than the streat restaurants!!!The Hotel is new and very confortable; the staff very helpful and friendly. We also liked the buffet breakfast provided in the red caf茅 restaurant.Loved Barcelona; loved the INGLATERRA!!! 231519,cursey56,07/20/2007,Loved the inglaterra hotel Fantastic Hotel!!!The Hotel Inglaterra is perfect located; close to the main square and shopping area. 2 minutes walking to the famous ramblas Mercat de la boqueria. Excellent room in the top floor with private terrace!!!! Great Breakfast in a very beautiful atmosphere. Staff were very very friendly and helpful. Overall the hotel was clean; modern stylish. We used the swimming pool of the sister hotel called: hotel Majestic 5 stars 10 minutes walking; Fantastic!!!! We return the next summer!!!! 231519,motherofteenagetwins,07/14/2007,A little gem in a great location This is a little gem of a 3 star hotel in about as central a position as you could possibly want in Barcelona. Approx 5 minute walk from Las Ramblas. We upgraded rooms and got a lovely room at the back of the hotel with a small courtyard and some complimentary slippers in funky red colour for a change! Admitedly the view outside was uninspiring (a wall!) but on the the plus side we did have the small seating area outside and it was incredibly quiet at night. The hotel is on a very busy road so not sure what the road noise would be like on the front. The roof terrace was nice but we took advantage of the roof terrace of the sister hotel (The Majestic) the views there are spectactular and well worth seeing (unlike the pool which was just a little larger than my bath!). We didn't use the hotel restaurant facilities but chose to explore. Breakfast wise there is a Starbucks just across the road and we found a little restaurant called 'Ra' (near the back of the market) where we indulged in good old toast marmalade!! The staff at the hotel all spoke English well and were very helpful. We did have a few problems buying the internet access but it was usually sorted out with little fuss. 231519,TeeReg,07/10/2007,Average hotel Liked: good location; clean; quite; centric; near metro; nice staff.Disliked: expensive (200$) for a really small room; no brouchures in the loby.Tips: skip the expensive breakfast; eat in Viena next door or in Fresc-Co (all-you-can-eat salad/pizza/spagetti for 9 euro).Visit the Lizzaran tapas bar. You can see Dolphines in the Zoo. 231519,Jeannie07,07/08/2007,Good location; clean modern room I found the hotel conveniently located to allow us to walk most everywhere we went. It is also very close to metro line and the tourist bus departure location. Very clean and modern hotel. Our roomwas small and overlooked the street. The insulated windows kept any noise from the street out. The bathroom was almost as big as the room. Mini fridge in room; nice flat screen TV; and very comfortable bed with nice linens. We were on the Discovery Package so breakfast was included. The breakfast room was very nice but the meal was disappointing. Big selection (so if you like all you can chow buffets you鈥檒l love it) but either the bread or pastries were not top quality or they weren鈥檛 fresh. I don鈥檛 know what the additional charge for the breakfast would have been but I would not have eaten breakfast here every morning if I had to pay extra. The top floor patio was a disappointment. There really isn鈥檛 a view of the city since you鈥檙e not up very high (6th floor) and no outside beverages or food are allowed so a romantic class of wine is out unless you order it from the hotel. We couldn鈥檛 even bring our Starbucks coffee up there. The front desk was helpful and spoke English. The only difficult thing about the hotel was the constant street person that was always present lying on the sidewalk down a door or two outside the hotel. Disabled beggars are the most distressing things about Barcelona. Their seemed to be quite a lot of them. Overall a great place to stay that gives you that 鈥淓uropean鈥?experience. 231519,angten,06/26/2007,Excellent Hotel The only criticism of this hotel is its inoperative website. We ended up having to call the hotel to make a booking. We upgraded and had a superior room and that made all the difference. It was large and quite comfortable; and very imaginatively furnished. The staff is multi-lingual and very friendly. It is well located in the heart of the commercial and tourist district and one can take the inexpensive bus that runs from the airport and walk about a block and a half to the hotel. We never ate in the hotel so we cannot say anything about the food. They have a solarium on the 6th floor which is lovely in good weather. In light of the cost of hotels in Europe and the strength of the Euro against the dollar; this hotel struck us a reasonably good value; especially since it would be hard to find a better location. 231519,PaulThomasUK,06/20/2007,Superb hotel for exploring Barcelona First time visit to Barcelona with girlfriend to explore this superb and vibrant city.Hotel is easily located and a few minutes walk from the top of Las Ramblas and ideally located to explore this city either on foot or via Metro stations located very near by.Staff were very friendly and helpful and the rooms were clean and modern with LCD TV and welcoming Air Con.Recommended! 231519,Bosco55,06/16/2007,Manager - Appalling Attitude Problem We stayed at Hotel Inglaterra for 3 nights in early June 2007. On our first morning my girlfriend was using the shower; and no sooner had she got her hair full of shampoo; the water supply from the shower totally stopped. We tried for some time to figure out what was wrong but there seemed no good reason for the problem. Hair washing was finished in the small bathroom sink.We reported this to reception; who with some sympathy said they would look into it whilst we were out for the day.On our return we politely raised the issue with a new member of staff; introducing herself as the manager. Without hesitation she began to insist with some aggression; that WE were responsible and that we caused the water to stop by turning on and then off the supply in quick succession. We only turned the water flow lever on and off AFTER the water had totally stopped.The manager then involved the maintenance man; who with an aggressive tone; made similar remarks in spanish (which was translated for us) - We all went to the room - the maintenance man walked into our shower wearing his dirty work boots and became irate with us. Their explanation for the problem then changed - they now said the shower hose had kinked and this was the cause. However; we did not adjust the shower once and neither did we notice any kinks in the shower hose that caused the water to stop. A serious kink would have been glaringly obvious to us as we examined the shower to see why it was not working.The Manager - Never apologised; took no responsibility for the problem; made aggressive comments; lumped all blame on us; dismissed our every comment; and used the angry words of the maintenance man to back her up. We felt like we had been verbally trampled on and charged 160 Euros (excluding taxes) per night for the pleasure. Would not go back. 231519,Younger64,06/15/2007,Great Spot; Room a bit small We stayed at the Hotel Inglaterra June 9-12. The hotel is in a great location; near good restaurants; walking distance to Ramblas; Gothic Quarter and Metro.The hotel was fine and suited our needs. We had 'deluxe' room with a queen bed and french doors that opened onto a very small balcony. Some noise from the street; but not enough to keep us up at night if we closed the window and turned on the air conditioning. Hotel staff were freindly and helpful. Room was in OK repair. Three comments: 1. Room was very small; and often two people would be in each other's way during busy times (like when getting ready in the morning). In all fairness; the hotel did offer to upgrade us from the Deluxe room to a suite when we arrived for 35 euros a night; and we declined (since we already thought at 210 euros a night was enought to pay for a hotel).2. As others have written; no full length mirror in the room.3. Bed was not comfortable; both my wife and myself had sore backs after sleeping on the bed; and we typically are not picky when it comes to beds in hotels.We did eat breakfast the first morning at the hotel for 12 Euros each. Breakfast was OK; but we decided to explore the area a bit; so we ate all subsequent meals outside of the hotel. There are hundreds of restaurants within walking distance. We found that in general you get what you pay for (expensive restaurant; better food; cheap restaurant; cheap food).Best restaurant experience was the L' Acadamie and Plaza St. Just in the Gothic Quarter. Hard to find (better have a good map!); not cheap but not too exhorbidant (80 Euros for the two of us); and excellent food and wine. 231519,lulu1980,06/06/2007,A Great Find! I booked the Inglattera as a surprise for my boyfriend's birthday and we loved it. I honestly could not fault it - the excellent location; service; style and comfort ensured we had a wonderful stay. One word of warning - the taxi that the hotel booked for us to take us to the airport completely ripped us off - which was not the best end to a wonderful weekend! None the less; we would definitely return. 231519,vodkales33,06/06/2007,great little find Great boutique hotel just off Las Ramblas. Very near metro lines so great for travelling around Barcelona to see all the sights.Staff are very helpful in this busy hotel; .Great continental and cooked breakfast available .There is a terraced seating area that would be fab in the Summer; but was not so great in April.The rooms were very simple but clean and had great showers.Although did get rather stuffy at night so check out if there is air conditioning in Summer!Although you are near a busy street there didnt seem to be much traffic noise. Loads of sights to discover and this hotel is well located to visit the harbour; join bus tours; visit Montjuic fountain;.We had a lovely 4 nights there and have recommended this hotel to others and they have enjoyed their stay too .x 231519,ChrisRJ,05/29/2007,Great location My wife and I stayed 21-25th May with 2 friends. Location of hotel great and on arrival we were pleased to receive upgrades which included a small balcony within our room. Unfortunately although my wife and I had a very spacious and large bathroom; there was a distinct 'drain' smell coming from it. We complained and athough it improved slightly; it was still evident on last day. Staff very polite and helpful (useful as I had my wallet stolen and was given helpful advice by hotel staff). Breakfasts were good and we ate there in the evening on one occasion which was OK and reasonably priced. Easy stroll to Ramblas; port area as well as many of Gaudi's notable creations. Overall very pleasant and we would return. 231519,hubbotrelo,05/17/2007,What a Find! I booked the Inglaterra Hotel as a surprise for my Patner Keith's Birthday and it more than came up to my expectations. The location is fabulous and although on a main road we were completely unaware of the traffic noise during our stay. I booked a classic room which was more than adequate; very well appointed with lots of hanging space and priced very competitively. The Bathroom was spotlessly clean with good quality products to use and a very powerful shower.The staff were all extremely helpful; the morning receptionist (sorry I did not catch her name); recommended a fabulous tapas restaurant nearby called Ciudad Condal - an absolute must to visit - the food was so good that we returned again the following day!The roof top garden is a wonderful bonus; on our arrival we sat in the warm sunshine and drank ice cold cava! what could be better after leaving a cold wet England behind!Thankyou to all the staff at the Inglaterra for a thoroughly enjoyable stay - we will be returning (soon I hope...??!!). 231519,74white,05/17/2007,a word of warning for non smokers Last summer; we arrived at Inglaterra; having booked a non smoking room 6 months in advance. They showed us to a room that looked pleasant and had a balcony but stank of smoke so badly that we couldn't stay in it for more than a few minutes; let alone sleep there. The hotel had no other rooms available. They offered to upgrade us to their sister hotel The Majestic; ''8 minutes walk away''; Now you might think we'd struck lucky; BUT it's closer to 20 minutes walk away and the room you get as an upgraded customer; though well furnished; is very dark as it has only a tiny window that looks onto a ventilation shaft. It was supposed to be guaranteed non-smoking but on opening this tiny window I found at least 10 stubbed out cigarettes on the ledge. When I spoke to the manager; Gemma; of the Inglaterra she said that if I booked again; I should email her personally and explain; and she would ensure the same thing didn't happen again. Well; in February this year I booked and sent an email to Gemma AND the reservations desk AND various other email addresses listed on the hotel's website; over a period of weeks and guess what? No reply. I persisted but came to the conclusion that maybe thay don't really have to try any more; so I decided to cancel. At 250 euros per night I expect rather better customer service. 231519,bhutan02,05/10/2007,Good; convenient choice Inglaterra is just off Las Ramblas in the thick of things. Recently renovated older building. Small room with modern furniture and a tiny balcony overlooking side street; nice; modern bath. Staff was helpful and pleasant. Skip the over-priced breakfast buffet.--Starbucks is just across the street. Small but very enjoyable roof garden for reading or sunning (room service available). A minor complaint: superior (upgraded) room was still pretty small. Over 5 night-stay; most other guests were UK tourists. 231519,poopin,04/20/2007,Loved the Inglaterra! Just returned from a 3 night stay at the Inglaterra with my husband and all I can say was that we loved it. Prior to departing for Barcelona there was some confusion with our hotel room and after a couple of emails back and forth it was sorted out; so on our arrival we were very delighted to hear that because of the confusion the hotel were upgrading us to the only suite available!!It was a lovely room with extra large king size bed; plasma TV; couch and table plus dressing table and mirror. We also had a private terrace with sun loungers and a table and chairs. Due to the bad weather we did not get to use these facilities but were lovely to look out at all the same!. The bathroom was huge with lovely fluffy towels; slippers and toiletries provided. There also was a hairdryer in the bathroom too. Please note no full mirror anywhere in room; although this is only minor it would be worth providing one even on back of bathroom door or wardrobe door. The hotel staff were very friendly at all times and provided us with a map on arrival; they also answered any questions we had during our stay. The hotel itself was very clean; fresh; modern and comfortable. The location was excellent 2 min walk to main square or to the ramblas. We did not eat at hotel as there are so many options available for a cheaper than hotel were offering. All in all we had a very enjoyable stay at the hotel and would not hesitate to recommend. We will be back!! 231519,hockeysticks,04/16/2007,Perfect location for sightseeing and shopping ... This is a lovely hotel in a great location; right beside the Universitat metro stop and within easy walking of the Ramblas; Rambla de Catalunya; Playa de Catalunya and any number of great shops. The staff were very friendly and helpful upon arrival and gave us maps on which they marked out some lovely places to eat. Our only problem was that I had specifically booked a double bed in our room but we got two singles. I enquired about this and was told that double beds were limited and not guarenteed; in fairness to the recpetion staff by the time we came back from lunch they had re-made the bed as a double (as in double sheets and covers) which was ok. This is a lovely hotel; very clean and in nice sunny weather (which we didn't have sadly) there is a lovely Solarium on the top floor with sun loungers and tables and chairs. Location is definitely its strongest point! 231519,akabusi,04/16/2007,Average and expensive for what you get We stayed at this hotel for our honeymoon and although the location is really good; we were a bit disappointed with the hotel. As it was a special occasion; we had upgraded to a superior room. I have to say; I expected something more than we got. I even checked at reception that we had been upgraded. Our room was definately standard and was very basic. The bathroom had an old shower over the bath and a fabric shower curtain. The room itself was very small. The balcony we had been promised was a ledge you could just about stand on. There were no tea or coffee making facilities in the room and so each time we wanted a drink; we had to go to the basement restaurant and pay 2euros.The hotel and room were very clean but not special. The hotle staff were pleasant but gave us 2 awful recommendations for local restaurants. In one; I had paella with a crust on the top where it had been overheated in the microwave!The good points to this hotel were definately the cleanliness and its location. It is a 2 minute walk from Playa Catalunya and La Rambla so perfect for evening and access to transport. Definately don't waste your money on a taxi form the airport - the bus drops you off 2 minutes away. 231519,TravlerNotATourist,03/26/2007,Enjoyed the hotel / Service was just so-so We really enjoyed the Inglaterra. I reserved a Superior room and was hoping for an outside terrace (like the photos on their web site); but did not get this. I was disappointed; but we did have a room with a king-size bed (which is request only); so I did not request a room move. Hotel very trendy; comfortable; great shower and excellent location. One complaint: The staff refused to have any ice delivered to my room when they saw me walk in with 2 sodas that were purchased at a nearby market. They told me that you're not allowed to have beverages in the hotel that you didn't buy here. Surprised they would aggravate someone spending several nights at their hotel like that over ICE! 231519,exthompsonrep,03/21/2007,not quite what we expected!! This was our 2nd trip to Barcelona we loved it so much last year we went again this year. First and last time at this hotel though! Arrived on the 4 march for my birthday trip so had booked what i thought was a superior room which looked amazing with table and chairs outside etc. On arrival was shown into what was shown on website as a classic room so felt cheated and that i had paid over the odds; when requested at reception for correct room was told in very brisk manner that they only had 2 of the rooms i requested and basically tough. Room was very noisy as hotel is situated on main road busy all night and frequently smelt of drains. I would not stay here again or recommend to anyone thinking about it there are SO many other hotels in Barcelona which would make your trip more enjoyable; so keep looking! Such a FAB city you want all the elements including the hotel to provide what you pay for. have fun x 231519,Phobot,02/19/2007,Great Value Hotel Inglaterra was excellent. Most of all I want to say that it was a great value. I had been staying around the corner at Hotel Royal and was paying more for less. Inglaterra is one of the cheaper hotels in the area but it was very nice. Our room was on the corner so it had two balconies. The decor was simple but stylish. There were laminate wood floors which I enjoyed because in a hotel it seems cleaner than carpet. The bathroom had a bidet and very large fluffy towels. The room had a fridge; a desk and a flat screen tv that looked newish. All in all; simple; modern; clean and cheap.I would avoid the self serve breakfast; it's not worth the 12 euros considering you can walk less than a block and get something tastier and cheaper. 231519,UkATourist,01/29/2007,Highly Recommended! This hotel was lovely. It seems to be recently refurbished and is extremely clean; britght with modern furnishings. I cannot fault it at all.. The staff were polite and friendly. There was a big buffet breakfast available which I recommend.I strongly recommend this hotel and I give it A* 231519,mellymarz,01/13/2007,Fantastic Hotel; extremely helpful staff Stayed at this hotel 7th-9th January. Rooms provided everything we needed; very clean and smart. Great views from balcony. Great bathroom with fantastic power shower. Staff were extremely helpful with all the questions we asked and there were plenty!. In great location; 30mins and a 22 euro taxi from airport. Metro and bus route just around corner; most sights within walking distance. You will be walking alot; but there are lots alternatives. Recommend buying tegeta ticket-6.4 euros-gives 10 trips on either metro or bus; can use for as many people as you like ; just put card thru bus/metro machine for as many people are travelling. Also Touristica bus good;@ 20 euros; 3 routes-red;yellow and green; u can get listing of route on barcelona web page or plenty info given at hotel. Went for 40th birthday and 30th; extremely recommend eating at La Crema Canela; good choice for vegetarians and meat eaters alike which our group of people had both-address Madoz; 6-just off La Ramblas. Fantastic seasonal choice Starters @4euros/Main @ 8-10euros. Also great vegetarian restaurant is Sesamo and Organic Orgasmic. If you go into the market just off La ramblas 'La Boquera' there is a stand there for Organic Orgasmic-great stand up food; and they will tell you how to get to restaurant-all veggie and organic; we had huge meal for 8euros each! Definitely go see Casa Batlo; and make sure you get lift up to top; and visit La Sagradia Familia and do the same-all Gaudi's work; jaw droppingly amazing. Weather was great while we were there; like a sunny day here. 231519,Paparajote,12/31/2006,Loved it!!! We stayed at this hotel during a holiday break and as we had booked it in advance got a deal of 4 nights for the price of three from the hotel webpage.We booked two rooms and both were very large compared to standard sizes in Europe; very clean and modernly furbished.The fact that it is just steps away from the Rambla makes it a perfect location for tourists.As the title says; we loooved it. 231519,lezter,12/15/2006,Good Hotel Stayed at the Hotel Inglaterra for three nights in December. The location was great. Very central to many shops and restaurants and only a few minutes walk away from the main bus stops. The staff were very welcoming and helpful; they spoke and understood english very well. Our room was small but had everything we needed including a small balcony. It was very quiet during the evenings/night so we could get a good nights sleep. The only bad point to make was the breakfast (this was served between 7 and 11 am) some of the food had gone dry and hard(bread/cheese/ham) when left out and not covered up;and the fresh fruits(melon;fruit cocktail) going slightly brown again not covered up. Although the hot breakfast are well covered and very warm. Overall opinion we would definitely return and recommend to family and friends. 231519,white58,11/13/2006,GREAT BOUTIQUE HOTEL; GREAT STAFF; GREAT CITY!!!!! A group of 3 couples stayed at Inglaterra Hotel last days of october and we are extremly happy with our choise. The reception staff is very helpfull and friendly; they gave us rooms all togheter and they were all lovely; sunny; quiet and clean.The hotel situation is perfect for all the sightseens and near to great restaurants.We really enjoy the time we spend in Barcelona and we will come back if we return to visit europe again. 231519,Yorkshiretrotter1,11/11/2006,Great fluffy towels ! Yes the towels were very fluffy and the hotel was in a very nice situation. The breakfasts were good as it was self service and you could have most things. We had a superior room on the second floor; this was fine but there was rather a nasty smell in there and we thought it must have been the grubby stained carpet. Very sorry to have to say this as everything else was fine. I just felt I didnt really want to walk in the room without shoes on... I lived in Barcelona 25 years ago and went to the University there; the hotel was just a short walk away as it was from the centre of town... I hope all the rooms didnt have the problem ours did but I wouldn't stay there again... as the stale smell in the room made me feel a bit sick... 231519,Lias723,11/08/2006,Hated the City; Loved the Room We arrived in Barcelona on October 22 after spending 1 week in Paris. I had booked the room online on the hotel's website and had been in communication with the Staff via email regarding price and discounts. As soon as we arrived; we were abruptly notified that the price we had confirmed online was incorrect and it was going to be an additional 20 euros/night for the room. Not a good first impression and it was all downhill from there.The only positive thing was that the roms were beautiful. We were in 211 which is a corner room with high ceilings; modern decoration; and 2 balconies. Had I stayed the room the entire time; I probably would have had a more positive experience. They offered a Breakfast Buffet in their restaurant for a whopping 12 Euros and charged 20 Euros/week for internet service. The location was ideal; only 1 block from La Rambla and there are open-air bus tours that leave from there all day to take you around the city. It was ALWAYS crowded everywhere you walked and we found the street performers bizarre and freakish rather than amusing and entertaining. Other than walk up and down La Rambla and seeing some of the few (and uninteresting) sights like La Sagrada Familia (Waste of time as you are charged 8 Euros to walk through the eyesore and it is under COMPLETE construction as it has been for over 100 years); the Olympic Stadium from 1992 (Yawn) and the Cathedral (You guessed it; under construction too!) there really is nothing more to do. I also noticed a disturbing number of beggars everywhere holding everything from babies to dogs that all appeared sedated or dead. Even saw a completely naked old man (twice!) walking the streets without any hesitation. WEIRD!After 3 days; we had had enough of the circus and actually cut our trip short by 4 days to come home early. A week in Barcelona would have been the equivilant to Chinese water torture and we were thrilled to get out early regardless of fees incurred by the airline. I would NEVER return there nor would I recommend Spain to anyone. I would have rather spent another week in glorious Paris. C'est la vie! 231519,Bibbbabe,09/30/2006,Brilliant Place Just got back from the Hotel Inglaterra; its in a great location; ideal for everything. Room was spotless with towels to die for!! Very central to tourist bus; which is a must. Got the bus from airport; which was ideal 7.50 euros for two people; drop off at Universitat (top of road). Have tapas in the back streets of Las Ramblas. Travel on the cable car at your own peril!! Get off at San Sebastian and walk along the beaches to one of the cheap little restaurants. Barcelonetta is great with lots of bars and cafes. You football lovers visit Camp Nou (wow). A fantastic place; great hotel; what more can you ask for. 231519,rtorradeflot,09/04/2006,best accomodation in barcelona! I only have compliments for the entire staff of the 'Hotel Inglaterra'. They were so so kind and helpful with us. The hotel is situated in the best area! Public transports in 2 minutes walking! (Plaza Catalonia Square: bus; metro; train)There's also a car parking very close!The hotel is very stylish; very confortable beds; plasma Tv; modern bathrooms; and the rooftop is an peaceful oasis inside the city!There's a very good relation 'price-quality'. Thanks so much for your wanderful hospitality! I really recommend it! 231519,debbieandsteve,08/29/2006,perfect location Just returned from three nights in the Hotel Inglaterra with our three grown-up children. We were very impressed with the modern rooms which all had up-to-date well-fitted en-suites. The staff were friendly and helpful and gave us good dining-out tips. The hotel is in the old town and within easy walking distance of most sights. I would thoroughly recommend to anyone on a short break to Barcelona. 231519,globetrotterhelen,08/05/2006,excellent! Wow! What a fantastic hotel this was.The Inglaterre Barcelona is a perfect base for exploring this beautiful city. The interior is modern and stylish and the location is excellent; being just around the corner (3-4 mins walk) from the main square - the Plaza Catalunya; and the top of the main street - La Ramla (It's about a 15 minute walk down to the port from the top of La Rambla). Any hotel of this standard would cost an absolute fortune in England; but was a bargain at around 拢67 a night for the room.For the girls; there were plenty of plugs in the room and the hairdryer is a really decent; powerful one so save some space in your case and don't bother taking one. There was also plenty wardrobe space; drawers; and mirrors...One lovely feature of this hotel was the rooftop terrace where there were a few tables; chairs and sunloungers where you can; believe it or not; relax in the middle of this bustling city. There is no bar up here but there is a phone and you can ring and order drinks from the bar from here.The only negatives were that the pale carpet in the room was looking a bit grubby; and the bar/restaurant downstairs has no natural light.But lets face it; who cares about the carpet when you're on hol - your room should just be a place to sleep - and there are so many bars and restaurants in the city anyway you may as well explore further than your hotel on a night out anyway. And those people who have moaned about there not being enough English tv channels available; or the quality of the free toiletries - get a life! Who wants to watch television when you're in what must be one of the most beautiful cities in the wold! 231519,ATripAdvisorMember,07/18/2006,Great hotel On arriving at the Hotel Inglaterra we were very impressed. The hotel is well situated to get to Las Ramblas and around the city. I would advise on getting to the hotel on the aerobus; it was cheap and dropped you off just around the corner. It was advertised that you could use the Hotel Majestic (the sister hotel) swimming pool; which we were looking forward to using. Unfortunately we were not advised that you had to book either an exective or superior suite to use these facilities. As we only had a basic double room we were disappointed not to have been advised about this.The hotel itself was very clean and the room had a lovely large bathroom and had modern decor. The roof top terrace is very nice; there were also sun loungers to lay on; tables and an outside shower to cool you down. You can order food and drinks to be brought up onto the terrace; but watch out for the service charge! 231519,ATripAdvisorMember,07/17/2006,Would Stay Here Again in a Heartbeat! We stayed at the Inglaterra hotel for 3 nights in July. The hotel is situated in an excellent location near the Rambla and numerous shops. The room and bathroom were extremely clean and of a good size. Our room had a great balcony on the side of the hotel; so noise was never a problem. The hotel also has a lovely rooftop terrace with great views of the city. In addition; the food was excellent and of a reasonable cost. The only downside was that there weren't any english channels on the TV. We would definately reccommend this hotel. 231519,rubymalone,06/14/2006,Had better. Maybe my problem is that I work in the 5 star bracket of hotels in London; but I found that this one fell into the '2 star with pretensions' league. Our room (which faced the front of the hotel and was mercifully quiet at night thanks to the impressive double glazing); was small with bought-by-the-yard from Ikea type wall hangings. For what you pay I wouldn't say you get anything that you wouldn't get in a Spanish 2 star in so much as there are no freebies like bottles of water/chocolates etc. Something that needs to be addressed in not just this hotel but all european ones is that MORE ENGLISH SPEAKING TV CHANNELS WOULD BE APPRECIATED. I speak fine spanish but sometimes I want to watch more than CNN in the evenings. The bathroom was old and a bit grubby; with non named toiletries (I always think if you're paying on the plus side of 150 Euros a night you deserve something better than product that smells like it's been decanted from a fairy liquid bottle.). The breakfast was extensive and pan-european; there's certainly something for everyone and the espresso (from the machine) was very good indeed. The roof terrace is very pretty and handy for chilling out on at the end of the day or pre- stepping out for a bite to eat at about 11pm.The location of the hotel is great -2 minutes walk from Universitat metro and 5 from Catylunya (also handy for the turist bus and aeroport bus) although we found that we didn't spend much time in the immediate vicinity. Barcelona is small enough that a 15 minute metro ride gets you to practically the outskirts of the city so in that respect this hotel is no better than any other in the same price bracket. (The Hotel Jazz over the road costs about the same and has a pool to boot)Having said all of that; the staff were charming and helpful and we had a very good time in the city. But if I'd wanted to spend more time in the hotel than just sleeping I think I'd have been disappointed. 231519,fabri,05/08/2006,convenient location; very nice hotel I spent five nights at the hotel for business stay. The location is strategic to visit the city as it is close to Pla莽a Catalunya and the Ramblas; a few steps from the metro Universitat. I got a single room on the rear. Even if some of the rooms give on the street (which is very noisy all day long); I heard no noise. It happened to me to live the days when Bar莽a won the title and supporters were celebrating in the streets. The room was not large but clean ; the bathroom a paleasant surprise. Breakfast room cosy and food abundant and good. The price was expensive; 鈧?10.00 + 7%VAT and not worth. Staff a bit cold but professional. I would definitely recommend the hotel for the location; the rooms and the atmosphere 231519,Nies,04/28/2006,noisy neighbors The Hotel Inglaterra is so beautiful; small and just intimate enough to contrast the expanse of the city. Very close to the old streetswith unique shops and funky vegetarian restaurants. It was such a shame that a few noisy neighbors next to our roomruined our stay. The managment was not to be found at 4 AM to come to our aid; so we walked around with big dark circles underour eyes. The next day we were moved to a five star hotel for thelast night in town; but we had to pay for the cab ride ourselves!With all the choices for Hotels in Barcelona;I would stay somewhere else next time. 231519,HayJam,04/18/2006,Fantastic location Stayed at the Inglaterra hotel for 3 nights in February; the hotel was in an excellent location just off La Rambla. The hotel is a small boutique hotel that has been recently modernised. The rooms are very clean and are the perfect base while exploring the city; ask for a room at the front of the hotel as you get your own personal little balcony. The rooftop terrace offers a nice view of the city at sunset while enjoying a few evening drinks even in february! I would definately reccommend this hotel and will have no hesitation in staying here again! 231519,ATripAdvisorMember,03/28/2006,very good 3 star hotel in excellent position This is a recently modernised smallish hotel exactly where you want to be; right at the top of La Rambla - but not on it. You can get to anywhere in Barcelona easily from here. The rooms are modern; clean and well equipped. The staff we met were very helpful. No safe in room but free one with dual keys behind reception (you must use it; pickpockets are everywhere!).Breakfasts are ok so long as you get up early and have the cooked stuff while it's fresh but by 10am it's like rubber. The cold meats; breads and fruit etc are very good but the coffee comes from a machine. We breakfasted out - try the old Opera cafe opposite the Opera on La Rambla.For a 3 star hotel with 3 star pricing this is an excellent deal - we'd use it again without hesitation. 231519,BPro77,03/20/2006,Not that bad - but wouldn't recommend In fact this hotel is just about location. It's quite near to the Plaza Catalunya and so it's perfect for tourists. But the staff wasn't really friendly. It seemed to me that they were kind of bothered by any questions. Moreover we had really problems with the smell in our room. Apparently the AC was defect and some kind of cloaca smell came into the room. Disgusting!Furthermore the room wasn't that clean.Overall I wouldn't recommend it. 231519,Etops,02/22/2006,Great hotel; we are going back.. We stayed at this hotel for 3 nights and are booking to stay again.The main advantage is the excellent location. You turn a corner and are at the top of Las Ramblas; in fact nearly everywhere is within walking distance.Rooms are spacious; well equipped and very clean. We had a room only rate; so cannot comment on the breakfast; howver there is a cafe across the road that does a great coffee and croissant; however if you are feeling indulgent go for the long doughnuts dipped in thick hot chocolate on the ramblas! 231519,ATripAdvisorMember,01/14/2006,great hotel Stayed here for four nights. Very clean; great location; very quiet. Easy (less than 5 minute) walk from the Placa Universidad where the bus from the airport dropped us. Metro close by and only 5 minute walk from Las Rambla. I felt very safe in the area (2 women traveling). Tons of shopping on the block and not far from the more expensive Paseo de Gracia shops. Little cafe next door for breakfast (cafe and croissant for two was less than 5 euros). Good suggestions for tapas from the staff and a pretty roof deck which I could enjoy even in January. I would definitely stay here again. 231519,ATripAdvisorMember,11/15/2005,workmen on scaffolding we paid more money than we would normally pay as the hotel looked good; however there was no mention of the hotel being worked on .we were woken up very early by the noisey workmen ;and when i went to open the curtains i was faced with a spanish decorator on scaffolding looking in to my room; so i had to keep the curtains permanently closed making the room dark and miserable.we mentioned this to reception but there were no more rooms to be moved into; hence we checked out early and stayed in a better hotel on the main las ramblas which was much beter. 231519,ATripAdvisorMember,08/23/2005,Super Service We had a fantastic stay at Hotel Inglaterra. The rooms were clean; the service was outstanding and we thoroughly enjoyed our stay. 231519,ATripAdvisorMember,08/09/2005,Best Birthday / Best Hotel Bar area 231519,ATripAdvisorMember,06/27/2005,Bed bugs Upon checking into the hotel; everything looked great: Lobby; rooms; staff.After putting away my clothes;etc; I took a twenty minute nap before heading out into the city. As soon as I woke up I had about 10-15 bites on my legs and arms. I thought it was an allergic reaction to the laundry detergent they used; and reported that to the front desk. They were unwilling to even change my sheets. After sleeping there the first night; I woke up with over 60 BED BUG BITES! I was traveling with two other co-workers who did not have a problem. But after calling home and speaking with a friend who had bed bugs before; I realized that was the problem. Again the staff denied that they had a ever had a problem with bed bugs and would not move me to another room. DO NOT STAY IN ROOM 404.Sidenote; while I was reporting this problem to the front desk; another woman was complaining about her bathroom sink faucet being broken. She had been promised that it would be fixed for the last four days. They refused to move her or discount her bill and recommended that she just brush teeth/wash face in the bathtub faucet. While the desk clerks were pleasant; the service policies of the hotel are unacceptable to me. 231519,Jezza1,06/03/2005,Great hotel - highly recommended Stayed here for 3 nights in June 2005.Great location; right next to Rambla. Rooms are quite small; but modern; very clean and comfortable. We had a room at the front on 3rd floor; and there was some noise from road outside but didn't stop us sleeping.Hotel has a lovely roof terrace that offers a great sopt to enjoy a beer at the end of the day.Staff were really friendly. 231519,ATripAdvisorMember,05/24/2005,Would recommend My Husband and I stayed here in October 2004 for his 40th Birthday. The rooms are quite small; but very clean. Staff are extremely helpful and couldnt do enough for us; they even gave my husband a gift for his Birthday. Excellent location; very central for sightseeing. Would definately recommend if you are looking for a clean; central; friendly place to stay 231519,spug,04/22/2005,Non-smokers beware! Should have taken note of previous review on trip advisor. We arrived to find that the entire building was still shrouded in green (when we complained that there should be a warning on their website hotel staff advised that you are able to see through the green covering!). Workmen outside our windows every morning so complete lack of privacy along with the noise that always follows building work. Also very disappointed as we requested a non-smoking room when booking direct through hotel website and they did not inform us that as this is a 3 star hotel all rooms are smoking. As non-smokers we found we dreaded going back to our room as it stank of stale smoke. Would recommend that anyone visiting Barcelona stay nearer Gothic area as this hotel is on a very busy road and is very noisy. 231519,ATripAdvisorMember,03/25/2005,Building site Stayed 20-23 March 2005. On arriving met by the sight of a green tarpaulin draped from top to bottom of hotel. Every window view from the hotel was blocked. The sun terrace was unusable as painters/workmen had moved all the chairs and tables to one side and laid out all their equipment on the terrace.Some of the corridors in the hotel were having floors replastered and we had to move rooms after 2 nights as the corridor outside our room had been done. Pretty inconvenient as we were only staying 3 nights. This hotel should not have been taking in guests until the refurbishment has been finished. The location is great and when its finished it will be lovely but avoid it till then. 231519,ATripAdvisorMember,03/23/2005,Great hotel We stayed there during Christmas 2004. Smallish room but very comfortable and well-designed. Exceptionally helpful staff. Great location. Highly recommended. 231519,ATripAdvisorMember,03/18/2005,Ideal for everything A group of 4 women; we recently stayed at the Hotel Inglaterra; Barcelona. The rooms although small; were very good; and the servicing excellent. The staff were extremely friendly and obliging; recommending and booking restaurants for us. The hot and cold buffet breakfast would set you up for the day. The location of the hotel is 5 minutes walk from the top of the Ramblas; about 15 minutes walk from the Bari Gotica; and just far enough away from the bussle to give a great night's sleep. We would stay in the Inglaterra again; and would highly recommend it to any vistor to Barcelona. 231519,fuhyong,01/08/2005,Clean and modern You can go too far wrong with this one. Location isn't too bad; you can walk to La Ramblas but you will have to get through some dodgy streets to get there. Not wise at night. However; the train station is located just in front of the hotel so makes travelling to most parts of the city a breeze. You can even walk to the olympic harbour if you are inclined and Mont Juic is also walkable at a pinch.Rooms are smallish but clean; modern if characterless with the usual refinements. Breakfast is so-so; the usual continental fare; certainly edible but you may want to try something more 'local' elsewhere. 231519,Rose6,12/22/2004,Enjoyable stay...will return Found this hotel on the internet and was guided by your other reviews. My wife and I stayed for 3 nights. Staff were very friendly; the room whilst small was clean and comfortable; after all we were only sleeping there. Facing the main street the double glazing ensured no street noise entered. The first floor bar area was being refurbished at the time but the restaurant/bar area in the basement was very modern. Breakfasted out...cheaper.The location was excellent with a short walk to the top of the Ramblas or pick up the open top bus and with shops all around.We'll definitely go back. Our thanks to previous reviewers for making our minds up. 231519,ATripAdvisorMember,11/11/2004,Great Little Hotel - close to everything What a great little hotel. I selected this hotel based on feedback found on this forum.We stayed there for 3 nights in October 2004. The hotel is very close to central Barcelona (5 min from Las Ramblas and Place Catalonya). If taking the airport shuttle bus; you can walk there from Place Catalonya; but the hotel is closer to the University stop.This area of Barcelona is VERY busy and the buzz of people starts as soon as your exit the hotel; but the windows must be quad glazed or something; As soon as you close the windows; everything is quiet.They have free; shared internet service (a little slow) and a great breakfast.The staff was extremely responsive and pleasant when I e-mailed a couple of days prior to our trip to confirm the reservation. 231519,ATripAdvisorMember,09/03/2004,Great weekend get away Weren't sure what to expect; but was pleasantly surprised. The hotel was small; and so were the rooms (small but comfortable enough for a long weekend) as we were not planning on spending to much time at the hotel. Also the Air con worked a treat. We were on the road side and looked down onto the shoppers walking below. Once we closed the door it was quite and you couldn't here anything;Breakfast was 11鈧?a little on the steep side; but the best breakfast we could find. The hotel is very central to the tourist busses; la ramblas and shopping and you can walk down the ramblas to the waterfront. Overall it is in an excellent location; the staff were friendly and the hotel rooms were small and comfortable; and we got a great package deal price from Last minute...what more could you ask for on a long weekend????? 231519,ATripAdvisorMember,08/18/2004,Great location; clean rooms; friendly staff! We stayed here on honeymoon and found it to be an excellent small hotel. The staff were always friendly and helpful; the rooms were relatively basic but clean. But the best thing about this hotel is the location - 5 mins from the Ramblas and Catalunya. 231519,ATripAdvisorMember,08/17/2004,Great Hotel; shame about some of the staff... For the price this is a fabulous hotel; modern; clean; well furnished; great bathrooms and ideally located for La Ramblas and shopping. The female members of staff were lovely and helpful however the male staff members could do with a bit of customer service training. 2 members of our group did get mugged outside of the hotel; and the staff weren't particularly helpful. Apart from this I would recommend. 231519,ATripAdvisorMember,07/19/2004,Very impressed A great little hotel. Pleasantly surprised. Helpful; friendly staff and professional. Good location and very clean. Can get slightly noisy at night if your room is at the front; but the noise wasn't enough to really bother me. I'd most definitely stay there again. 231519,ATripAdvisorMember,05/07/2004,Great location - Nice Hotel I thought the Inglaterra was reasonably priced for the location as most hotels seem to be a lot more expensive. Just off of the Placa de Catalunya was a great spot to be. Room was clean and spacious with nice bathroom. Breakfast was a little pricey at 11 euros each but was okay and convenient. I was worried that the room was next to the lift but never heard the lift once. Staff spoke excellent English and were very helpful. Allowed us to leave our bags there during the day as we were not flying out until the evening.Would recommend. 231519,ATripAdvisorMember,04/04/2004,Recommend the Inglaterra Stayed here 1-4 April 2004. Excellent location; clean modern decor; comfortable beds; excellent bathroom. Reception staff were friendly and helpful. Recommend it to anyone who wants a good value; central hotel in Barcelona 231519,SMMB,01/27/2004,Great value; great location showReview(1615483; 'full'); 231519,ATripAdvisorMember,01/05/2004,Checked-out showReview(1538754; 'full'); 231519,ATripAdvisorMember,11/04/2003,Worth Looking At showReview(1436940; 'full'); 231519,ATripAdvisorMember,09/14/2003,Good value for money showReview(1283340; 'full'); 231519,ATripAdvisorMember,12/06/2002,Clean; modern well-placed but not cheap showReview(820897; 'full'); 231519,lass,08/07/2002,Hmmm.. showReview(646186; 'full'); 231519,costanzaPiacenza,09/14/2008,Fantastico hotel Inglaterra! showReview(20070950; 'full'); 231519,lass,09/02/2008,ottima soluzione per un viaggio di piacere showReview(20550601; 'full'); 231519,lass,09/01/2008,Ottima posizione showReview(19643354; 'full'); 231519,lass,08/22/2008,Buon hotel per chi vuole visitare il centro di Barcellona showReview(19643353; 'full'); 231519,lass,08/21/2008,Gerne wieder showReview(19643352; 'full'); 231519,lass,07/21/2008,Gerne wieder showReview(18540634; 'full'); 231519,lass,07/20/2008,Das beste Personal! showReview(18540635; 'full'); 231519,lass,05/21/2008,Tr猫s agr茅able showReview(16596944; 'full'); 231519,lass,05/18/2008,Zentrael Lage; sauber; nett showReview(16596942; 'full'); 231519,lass,05/15/2008,OTTIMO showReview(16596943; 'full'); 231519,lass,04/29/2008,Bon rapport qualit茅-prix et excellente situation showReview(15575495; 'full'); 231519,lass,03/31/2008,Ottimamente posizionato per... showReview(16726225; 'full'); 231519,weinpflaume,03/27/2008,Super sch枚nes Hotel showReview(14570071; 'full'); 231519,xsport,03/23/2008,Fantastico! showReview(14465689; 'full'); 231519,lass,11/26/2007,Sch枚ner Urlaub showReview(11305580; 'full'); 231519,Zelmira,11/16/2007,Muy lindo pero sucio showReview(10855811; 'full'); 231519,lass,08/09/2007,Super zentral; aber kleine Zimmer! showReview(11443709; 'full'); 231519,Jorge2007,07/10/2007,Nos ha gustado el hotel. showReview(8092168; 'full'); 231519,lass,06/06/2007,Posizione eccezzionale showReview(11495571; 'full'); 231519,lass,04/18/2007,Un bon h么tel pour d茅couvrir la ville showReview(11403754; 'full'); 231519,lass,01/09/2007,Notre s茅jour s'est tr猫s bien... showReview(11414104; 'full'); 231519,lass,09/29/2006,Gerne wieder showReview(11349321; 'full'); 231519,lass,09/27/2006,Top Lage showReview(11349320; 'full'); 231519,lass,09/26/2006,Alles bestens showReview(11349319; 'full'); 231519,lass,09/25/2006,Gerne wieder; sehr zentral; aber sehr kleine Zimmer showReview(11349318; 'full'); 231519,lass,09/25/2006,Klein aber fein showReview(11349317; 'full'); 231519,lass,09/25/2006,Jederzeit wieder showReview(11349316; 'full'); 231519,lass,08/29/2006,Tr猫s bel hotel except茅 l'odeur showReview(11333832; 'full'); 231519,lass,08/16/2006,Bonne adresse showReview(11349296; 'full'); 231519,lass,06/02/2006,Pensavo che la prima colazione... showReview(11414105; 'full'); 231519,ATripAdvisorMember,02/11/2006,hotel de 3 estrellas con servicio de 5 estrellas showReview(4452698; 'full'); 231519,lass,08/20/2005,Un ottima struttura; servizio... showReview(11414106; 'full'); 231519,lass,06/19/2005,Posizione eccezionale come base... showReview(11414107; 'full'); 231519,lass,03/30/2004,Sehr empfehlenswertes Hotel... showReview(13548514; 'full'); 231519,lass,03/18/2004,L'hohel 猫 in un ottima... showReview(11414109; 'full'); 231519,lass,03/05/2004,L'albergo ha un'ottima... showReview(11414114; 'full'); 231519,lass,03/05/2004,H么tel tr猫s; tr猫s bien; dommage... showReview(11414112; 'full'); 231519,lass,03/03/2004,La posizione dell' albergo 猫... showReview(13481407; 'full'); 231519,lass,03/03/2004,Abbastanza buono e... showReview(11414113; 'full'); 231519,lass,03/03/2004,Service beim Fr眉hst眉ck etwas zu... showReview(11414110; 'full'); 231519,lass,03/01/2004,Une situation on ne peut plus... showReview(13481436; 'full'); 231519,lass,02/24/2004,Keine nicht-raucherzimmer... showReview(11414111; 'full'); 231519,lass,02/03/2004,L'albergo 猫 situato in... showReview(13372232; 'full'); 231519,lass,01/20/2004,L'albergo 猫 molto carino; ben... showReview(11414115; 'full'); 231519,lass,01/15/2004,Un albergo di categoria... showReview(11414116; 'full'); 231519,lass,03/22/2003,Sono andata a barcellona nel... showReview(11414117; 'full'); 231520,EiramS,11/13/2008,Highly recommended Stayed here three nights recently; excellent value for money; very friendly staff; delicious breakfast buffet; very clean room. The hotel is just five minutes from Estacio Sants metro station; where both the airport bus and the hop-on hop-off tourist bus also stop. 231520,VilniusTraveller,10/29/2008,Okay; but some unpleasant problems 1. Our reservation via Active Hotels did not reach the reception desk of the H10 Itaca hotel in Barcelona; though it was done well in advance. I do not know which institution is 鈥済uilty鈥?- Active Hotels or H10 staff. Fortunately this problem was solved by the smart guy at the reception; but the fact itself is disappointing (what if there were no free rooms).2. Room was very small and noisy; overlooking the main street. Of course; in principle one could close the window; and to switch on the ventilation by AC. Unfortunately the noise of the buzzing AC was on the same level as that of the noisy street.3. The room service was careless. One day we had to ask for the shampoo; etc.4. There are no carpeting on the floors. It is itself uncomfortable; but the main problem was that the staff usually started cleaning the neighboring rooms very early (even at about 7); loudly sliding the beds; and producing a lot of noise that could be heard in our room. 5. The breakfast was OK; but not extraordinary. We have tasted better ones even in the 3-star hotels.6. Very expensive for the quality (125 Euros for the small and noisy room). 7. In general; the quality of the hotel is at about 3-star level; and for sure does not reach 4 stars. 231520,CouplePortugal,09/28/2008,Good and bad We stayed there for 5 nights.The Good.First of all location was very good - 3 minutes walking to the Sants Station wish gives access to train; bus and metro.Secondly the breakfast at the hotel offers a lot of variety and staff are helpful.The bad:The room faced the road and was extremely noisy - especially as the road seems to be used by every ambulance in Barcelona!! This made it difficult to get a good nights sleep.Secondly; the hotel appears to only have one music CD - which they play in the lift; at breakfast and in all public areas. Must admit that having heard the CD continuously for 5 days - will not be rushing out to buy same CD!! 231520,Zeke008,09/01/2008,Overnight Stay We were staying just 1 night; a stop over on the way to our main holiday hotel. The guy at reception was welcoming and very friendly; and offered us a glass of Cava to welcome us which was nice. The room was nice too but very small; I felt quite claustrophobic in it so very glad we weren't there any more than 1 night. Breakfast was fine; nothing startling; just the usual basics. There isn't much nearby; you have to walk a few blocks to get to anywhere with much happening. I would recommend this hotel but only to people staying 1 night. 231520,charliegirlb,08/16/2008,Quick visit We stayed here overnight as a quick stop over before our cruise. We arrived just before midnight and the taxi from the airport to the hotel was around 20 Euro. They offered champange on arrival which was a nice touch. There were two computers in the lobby connected to the internet free of charge. We went to our room and it was so small the bed actually touched the mini fridge and there was only one bed side table as there wasnt enough room to fit two. The bed was rock hard but I actually found it very comfortable. My husband who is 6 foot 4 had not just his feet but all his lower legs hanging over the end of the bed but he is used to that. We were hungry when we arrived but couldnt find any where open so ended up at a little convenience store and grabbed some snacks to tide us over till breakfast. The breakfast was nice with some eggs and lots of cereals; fruits and pastries. There was some cold meats but no bacon or cooked meats. The hotel ordered us a taxi and it was there within seconds. The taxi ride to the cruise port was around 10 to 15 minutes and cost less than 20 Euro. 231520,DraganDj,08/10/2008,Extra nice hotel! We spent great 9 days in this hotel and enjoy in very specific; pleasantly and relax atmosphere. Room was very clean; comfortable; with big bathroom and all necessary accessories. Buffet breakfast is excellent with various choices for each taste. Hotel is 5 min by walk from main train station (Sants) and two metro station (Sants and Taragona). Also; if you want to walk you need 40 min to reach Placa Catalunya or 15 min to reach Placa d'Espanya.In same building is supermarket. I could recommend this hotel to everyone and I'll surely stay there during my next visit to Barcelona! 231520,cinghiali,08/02/2008,Quite good but.. Quite good; near the city centre; but not too clean (for a 4 stars). Moreover there was a lot of noise since there were work in progress at the first floor (for all the 5 days of our stay) and so; from 8 am until 12 am it was IMPOSSIBLE to sleep...it could have been better. 231520,Weheartadventure,06/25/2008,Wonderful little hotel - despite rock hard bed We found a great rate on this room (80 Euros a night) using booking.com. The hotel is located very close to Barcelona Sants (the main train station). It was a perfect location for us. We enjoy walking; and were able to walk to all of the tourist sites in Barcelona (it can take up to an hour for those who don't like to walk as much).The room was clean and comfortable with the exception of the rock hard bed. Even with the hard bed; we were not disappointed at all. The bathroom was large and clean. The staff were friendly. The welcome drink was a nice touch. There are computers with Internet in the lobby (free of charge). There is an exercise room on the top floor and a jacuzzi on the roof (although the jacuzzi wasn't working the one night that we wanted to use it). The breakfast at this hotel is second to none. They go way above and beyond any of the other hotels that we have visited. There is a wide assortment of yoghurts; cheese; meats; breads; cereals; vegetables; fruits; hot foods; cakes/croissants/doughnuts; juices; coffees and more. It was really great. We would recommend this hotel to tourists; couples; and business people. 231520,WayneOttawa,06/16/2008,A review from a Canadian - services could improve The TV and air conditioner did not work. Both the shower head and water temperature were unstable. The frequent changes water temperature caused significant discomfort. 231520,EddieLondonEngland,06/14/2008,Good Value We stayed here for four nights and found the hotel to be clean; modern and comfortable. As previously mentioned it is situated away from the centre of town and necessitated a 15 minute trip on the Metro to the Ramblas and port areas. We found the Breakfast to be fine and the room plenty big enough. The hotel is a five minute walk from Sants station which made it easy for connections to the airport and places further away such as Montserrat and Sitges. The staff were friendly and efficient which made a pleasent stay. 231520,richeyint,06/07/2008,Not to repeat :( I got a good deal for 3 nights but would had preferred to pay more for a nicer hotel.When I got to my room it was so small that there was not even space to put a chair to use the desk to work. I requested a solution and they were very fast assigning me another room with more space and a chair!Internet is fast but it has restrictions to access my work network. It鈥檚 the first time it happened to me. I could not use my email for 3 days鈥?This is unacceptable.First nigh there were no black out curtains meaning that I could not sleep with the light. I asked for a protection for the eyes and they were very efficient providing it.A telephone in the corridor was always ringing and as the doors have no sound proof at all. It was a nightmare being waken up all the time.In the morning I mentioned that the mini bar and the scale in the WC were not working.Nothing was done. In the evening I mentioned again the mini bar not working. A made came and just plugged it in a different plug and it started working鈥? (No follow up at all)Second night they put the black outs but the phone in the corridor was still ringing and worse than that there was a working area just outside the room and the room cleaners were talking very loud all morning. I had to go out and ask them to respect the silence.Reception staff is nice and I did not try breakfast.The location is not very central but this is not a problem at all as there are taxis all the time or you can even walk. 231520,jimcrow21,06/06/2008,Great Hotel for a Pretty Good Price The H10 Itaca Hotel is one of the most beautiful; price-minded hotel I've stayed at in Europe. Rooms are very modern; view is not bad at all; and staff is courteous though finding a English speaking worker can be difficult at times during the night. For about $200 my party managed to get a room with a King sized bed. Bathroom was beautiful but did not have a lock on the door; which I found would be a little weird and a little uncomforting if one is no travelling with a BF; GF; or spouse. Noise from the street is not a problem though the location of the place isn't ideal (nearby attractions are a good deal away; must take cab).Overall if you want a very romantic getaway with modern furnishing and courteous high end service; and isn't super expensive; this is the place to be! 231520,selma19,11/19/2007,An excellent hotel The hotel was very clean (and I have high standards); the breakfast was diverse enough; all of the staff were very helpful; and especially the reception staff. The hotel is located very close to the central bus station. It is on a busy street; but we've had absolutely no problem with noise. It's not too close to the city center (half an hour's walk); but we were there for a vacation and didn't mind walking at all. La Pedrera is quite near. The price is not excellent I admit; but you do get what you paid for. 231520,Rambler,09/16/2007,Better than you'd think I stayed in this hotel for 2 nights as part of a business trip to Barcelona. Having been to this city as a tourist on several previous occasions; I wasn't expecting much from this hotel (which my company chose for me) - mainly due to the location near Sants station.It is true that the location is a little uninspiring and the views to the front of the property are of the main road whilst the rear looks onto apartment blocks. Nevertheless; once inside; the hotel punches above it's weight.Reception is clean;modern and efficient. There is a small bar area with outdoor seating and a friendly (if a little quiet) atmosphere.The rooms are also clean; tidy and with reasonably modern.fittings. Tea making facilities are provided - but no coffee!!. The TV service is ok but not much for English language speakers (or any language other than Spanish for that matter).Breakfast on my first day was fairly extensive and good. Served in a bright restaurant on the first floor. Inexplicably; the next day was poor with no hot food available and no reason given.If you are a tourist; there are better located choices; but don't dismiss this hotel. The price is fair and the metro is nearby. Journeytime to Las Ramblas is just 8 minutes and only 1.25 euro. If you're here for the football; it isn't too far to see Barca either.On the whole; for business this is a good choice. It does everything you need without subjecting you to the nightmare city centre traffic. For the tourist - consider it but bear in mind that you'll need to be hopping on/off the metro regularly. 231520,MarkyMAmsterdam,08/07/2007,3 stars; not 4 I would not regard the H10 Itaca to be a 4-star hotel to international standards. Rooms and beds are small. Rooms range from 9 to 12 square metres. The smaller rooms do not even leave any space for a suitcase; as there is just enough space to walk around the bed and have no comfort chair or anything like it. The larger rooms (12 sq. m) do have a comfort chair and space to stow luggage. Double bed is just 1.50 x 1.90 m. Too short for many people. Sheets in stead of duvet. Airco really insufficient. Elevators extremely small ; warm and clautrofobic. Breakfast buffet is rather fine and open until 11am in the summer season. Location is ok; but do not expect to be in the city center or near any restaurants. 231520,buff98216,07/20/2007,Great Hotel This hotel was everything I wanted. The location is not optimal for those who are on foot; but the main train/subway station; Sants-Estaci贸; less than a 5 minute walk away and from there you can get anywhere in minutes. The staff spoke english very well and was extremely helpful and all areas of the hotel including the rooms were very clean. I especially liked the buffet breakfast which was a little pricey but had anything you would want for breakfast. I have stayed at a few different hotels in Barcelona and this was my favorite by far. 231520,eurotraintraveller,06/05/2007,Great hotel What a great hotel!Everything was excellent from the champagne on arrival to the rooftop jacuzzi (takes a bit of finding - up the stairs from the 7th floor and use your keycard in the door at the top).Spacious air conditioned rooms; free wifi internet terminals; great buffet breakfast; and unusually for Barcelona; relatively quiet.Will definately be at the top of my list next time I visit Barcelona. 231520,perino,04/29/2007,Like noise - this is the hotel for you We arrived late on a Thursday night for a 3 night stay. Got to the room and the air conditioning didn麓t work. Called the desk - a/c is off due to it being winter. It was 27 degrees in the room. OK plan b - open the window. Not a good idea; the noise from the road is just beyound normal. We moved to a room on the back for the last two nights; which was not much better.Staff are ok; not great and doesn麓t seem to care about guest; this is with the exception of the day time front desk staff who are nice and helpful.This is not a clean hotel and I certainly would not eat the breakfast - if there is any left after 9:30am (!!!).I will never stay at this hotel again and recommend others to insist on a room on the back and that only to stay if a/c is working. 231520,fkaway,03/05/2007,Hotel OK; noisy road We; 4 friends; stayed at this hotel in 2 twin bed rooms for a long weekend. The hotel is just minutes away by food from the main train station Sants. A train ride last approx. 20Min. and costs EUR2.50/p.P.; our taxi ride back to the airport took approx. 15Min. and costs us EUR18.95. Cabs are cheap in the city; so we only used once the subway. But be aware: taxis are hard to catch in evening/night times; even at this hotel: just be patience!In the very same building you'll find a bank with an ATM and a nice supermarket.In the hotel lobby there are 2 free-internet-stations with a printer; a bar and a terrace; facing the residential area. Our rooms on the 5th floor had a parquet flooring; indoor safe; TV; desk. The generous bathroom with a mirror wall has a hair dryer; dental set; razor set; shoe shining set. In our rooms the AC wasn't working so we needed to sleep with open windows. Unfortunately; the Ave de Roma ist a relatively busy street where many ambulances passed by vocally. The breakfast buffet was ok; could have been more diversified and with a more efficient staff.Generelly spoken; the hotel staff is helpful and friendly. The hotel was ok; neat and absolutely OK f眉r a weekend. 231520,niceIrishMan,03/02/2007,Pretty good This is a 2 minute walk from Sants train station in a very quiet area. Its only 5 minutes on the metro into central Barcelona. The room was spotlessly clean and well made up and the bathroom was the same. We asked for a larger room and didnt get one. It was quite small but there are much larger rooms. Try and push to get one. Breakfast was fine and decent - nothing spectacular and the staff were reasonably polite and helpful. It wont blow your socks off but it was a good experience. 231520,BostonTravelerBoston,02/21/2007,Great Front Desk Staff Hotel Stay January 24-29; 2007; H10 Itaca Barcelona. My wife and I; late 40s; experienced travellers; from Boston MA.Plusses: Very helpful and friendly front desk staff. They recommended excellent restaurants (Pexeirot; nearby; La Fonda del Port Olimpic; on the water several miles away); and were very responsive to some noise issues (baby constantly crying in room next door; rude young people talking and smoking in the hall outside our room at 3am). They moved us to a room away from the baby (hotel walls are quite thin and noise carries right through them); and spoke to the rude guests (as did I); who improved their behavior. Breakfast is good (though in our opinion not as outstanding as some have indicated in their reviews); and service friendly. Location was fine for us - near subway and train stations; a stop of the city tourist bus; and a large grocery store. Barcelona is quite large; and has many beautiful; wide boulevards. Our favorite attraction was the Conjunt Monumental de la Placa del Rei; just off Les Ramblas. It features a catwalk tour 'above' ruins of the old Roman city of Barcino - fascinating. The MNAC (National Museum); on the other hand; was a disappointment - but the building itself; and the views from it; are inspiring. The MNAC and Place Espanyol are a short walk from the hotel. The location felt safe to us as well; and we often walked in this area at night; and other areas of Barcelona; without incident.Free wireless access a big plus; though strength of signal and speed of access varied quite a bit. There are also two PCs in the lobby for guests; with a printer.The staff in the restaurant was also very friendly and efficient at breakfast each morning.Another excellent restaurant: Tragaluz; near the Diagonal subway station (Passatge de la Conceptio 5; 93-487-01-96). Our meal was terrific; and the restaurant is beautiful (as is Pexeirot; which also has a pianist every night). Keep in mind that folks eat late in Spain - many restaurants do not open until 8:30pm; and even then you'll likely be eating without many others until 9:00; 9:30 or even later.Negatives: Small rooms; uncomfortable (hard) beds (we found this to be the case in all 3 hotels we stayed at in Spain - each supposed to be rated 4 stars); and very thin walls that allow normal conversation - and lots more - to be easily heard in the next room. The noise from the street (front side of hotel) and a playground/common area (back side of hotel) could interfere with sleep if you like the window open. And the windows - the drapes are installed in such a a way that they interfere with the way the window opens; which was a bit of a pain.Overall; we liked the hotel; most especially because the staff was very helpful and friendly. Great rates at Otel.com ($107 US per night; inclusive of breakfast and all taxes).Watch out for the cab drivers. While we had several good ones; we had several who were obviously dismissive of US tourists; and one who outright tried to cheat us. The subway system is fast; inexpensive and efficient; though we did not get to use it as much as we had intended. 231520,FiveTimesWinners,01/10/2007,Nice Hotel We booked this hotel via lastminute.com and got a room including breakfast on a Sunday night for 拢45; much reduced on the advertised rate.As away from the main tourist area; restaurants are somewhat scarse. However we found a nice Chinese just around the corner (turn left out of hotel; then left at lights) which worked out at less than 拢15 for starters; two main meals and a couple of drinks. 231520,annchgo,12/30/2006,Pretty good stay I stayed here on business for a week. Everything was clean; updated and the staff was generally friendly (with some exceptions). We used the parkage garage; which was convenient. It was also handy to have a bank and a grocery store all right in the same property; so ATM withdrawels and grabbing bottled water was no problem. The only problem is that the hotel itself isn't really near any of the Barcelona sites. We did walk every evening to Las Ramblas; so it is walkable; but a bit of a hike. The train station is not too far away and there are some restaurants in that area as well (we ate at a good middle eastern place in that area). It was easy to get to the airport from the hotel. And the hotel restaurant was very good. I had a room on the back of the hotel and it was very quiet. The front of the hotel faces a major roadway; but I do not know if rooms on that side have more noise or not. 231520,Vvegas,11/06/2006,Good but not 4 star A nice basic hotel with friendly staff. Clean and comfortable and probably merits a 3 star. Excellent breakfasts.5 minute walk from railway station so connecting to the airport is easy and cheap (2.4 Euros). Taxi rates to airport varied from 22 Euro to 34 Euro depending on the driver !!If using the metro or buses be careful of pickpockets.Don't trust anyone in the streets anywhere in Barcelona; even people pretending to be tourists asking for directions. We were mugged and duped for cash by fake policemen.Barcelona is an excellent place with many good places to visit but majority of the locals are undesirable. Con artists everywhere and police not interested unless you lose your passport or credit cards. Beware!!! 231520,pelbro,08/22/2006,good hotel; great service We checked Tripadvisor reviews for the H10 Itaca and; on the strength of the positive comments; we booked two rooms for us and for friends who were passing through Barcelona on their way home. We were impressed with the cleanliness of the rooms; friendly helpful attitude of the staff and the variety and quality of the buffet breakfast. We also had a very nice late supper sitting outside on the terrace; which was most pleasant. The hotel is near the railway station; Sants; but a bit far from the centre. The metro is easy to use; however; and we had no problem getting around and seeing the sights. We will definitely stay here again. 231520,ATripAdvisorMember,07/06/2006,Fine Hotel but a beat far from centre We are from Lisbon; PortugalWe liked the Hotel; but it麓s a beat far from center. At night is ok; no noise. But if you want to dinner near by you dont have many choices; only small caf茅s. 231520,columbusrobbie,05/11/2006,Great Breakfasts! Pleasant staff.Rooms are well priced and very comfortable. The breakfasts were fantastic and although we didn't use the restaurant; the menus were varied and appeared to represent good value. This hotel gives the impression that it's a business rather than leisure hotel; but there was a very warm welcome from the reception staff and there were plenty of tourists staying while we were there. The hotel is slightly out of the old centre of Barcelona but is just a couple of hundred metres from the Metro and the main line that curves around past Montjuic and Las Ramblas along through Placa Catalunya. It's handily placed for sight seeing. Also; just a short 10 minute walk from Barcelona Sants train station; so easy to get to from the airport by train if you prefer. All in all; cracking value if you're not paying full price for the room and it won't disappoint. Prior to going; I read a review on here that it's noisy; but I found it no more noisy than most city centre hotels I've stayed in. 231520,EHannigan,03/14/2006,Very Noisy at Night We booked a three night stay in this Hotel at the end of February. Our main complaint was in relation to the noise. The first night we stayed apparently there was a match on in Barcelona and certain guests staying on our floor who were there for the night and the match kept us awake until 4.30 a.m. I actually had to go out myself and ask them to stay quiet - not what you want on your holidays. The second night was much better only be woken by maids servicing the bedroom above us (wooden floors - do not help) at about 7 a.m. We were again kept awake again on our final night by guests running around corridors and in and out of rooms around us.Did find staff very pleasant but wish that the night staff would patrol more and be effective in keeping noise at bay. Although we did complain at Reception about the noise - did not get much sympathy. Breakfast good and location although a litte far out of town not the worst. 231520,lossantos,03/04/2006,5 star service I had very nice business/culture experience in Barcelona this week. I booked hotel Itaca through h10.es website; room prices on double for single use were 67 euros for two nights and 83 e for last night including breakfast buffee. What you麓ll get is five star service for price of three or four. Free Cava for welcoming and on breakfast though other guests were quite passive having a free drink. There is a large supermercado around the corner where you can get drinks; crisps etc. cheaply so you don麓t have to pay high minibar prices. Room was small but comfortable. Bathroom was equipped with toiletries and many towels. No bathrobe though.Breakfast buffee was standard; greasy scrambled eggs and bacon to satisfy british customers. Coffee pot was served to table but coffee was only warm not hot.Location of hotel Itaca is very good. Avinguada de Roma is busy street but noise isn麓t so much issue. It is couple of hundred meters to Barcelo Sants train station and to metro.It took about 30 minutes to walk to the Catalonia plaza. Taxi costs from 6 to 9 euros. 231520,epicswell,10/14/2005,Book this hotel and soak in the bath..... Very good hotel. Stayed there for four nights Sep '05. Check in was very straight forward with a glass of cava and friendly; multilingual staff.Once we unpacked we had a tour of the city; upon our return in the late evening there was a welcome letter with a selection of chocolate coated fruit awaiting us. A very nice gesture I thought.I did not avail of many of the hotel services; Breakfast on the last day was ok; Ive had better in other hotels to be honest. Not worth the price. The hotel worked out at Eur125 Per night(without b/fast). When going to visit the city center etc we got the metro at sants station which is just a few mins walk away. You can also get the bus turistic from here.I would stay here again.Oh; and make use of the bathroom; buy some candles and share a bath...that was sweet :D 231520,PepeMiami,10/04/2005,Very good hotel Were there four nights; having booked via utell;com. Paid euro 101 per night; tax and breakfast included. You can also go direct to their website (---) for reservations and rate comparison.Breakfast is excellent (hot dishes; fruits; cakes; pastry; cheese; yoghurt; etc) and is located 4 blocks fron Sants train station. It has a metro station at three blocks distance; that will take you to Plaza Cataluna in 7 minutes.Small restaurants around the hotel; with local food at very reasonable prices.Not far from airport (taxi cost: euro18)Two computers and a printer are available in the lobby (called business center!!) and worked when we needed to use them 231520,Traveller853,07/09/2005,Nice Hotel I decided to stay at the H10 Itaca on the recommendation of the reviews in tripadvisor.com and the great deal I got from Expedia. I was not disappointed. The staff were friendly and helpful; and the rooms clean and well maintained. There have been some reports about the variable shower temperature but I did not experience it in the four nights I stayed there. Maybe they have fixed the problem or maybe I was just lucky. A reviewer also complained about the noisy ventillation system but again I did not find this a problem. The hotel staff set the ventillation on maximum boost as a default but you can switch it to low so that your sleep is not disturbed. However; you will experience some road noise as the hotel is on a main road but the double glazing ensures that this is not a significant problem.The hotel provide a wonderful buffet breakfast but at 14 euros it is quite expensive. You could eat in a nearby cafe but I decided to splash out and didn't regret it. The food is of the highest calibre and is enough to keep you going for most of the day.I found the free access to the internet terminals quite useful where you could check your emails; the weather; timetables etc etc. And;you could stock up cheaply on supplies for the day from the supermarket right next door. This made the mini-bar rather superfluous.The location of this hotel is ideal if you are looking for somewhere away form the noise of the city centre and; dare I say it; the sort of guests who are likely to keep you awake all night. You could hear other guests; especially in the bathroom; but it was nothing to complain about. The location is also good if you are staying several nights and intend to take day trips to Stiges and Montserrat (both are worth it). Sants station is a stop for the Tourist Bus which costs 17 euros for one day and 21 euros for two days. As the tourist sites are well spaced apart; I would advise paying for this; especially if you are a first time visitor to Barcelona. Going independent; using the T tickets; is best done by those who know their way around.So; in conclusion; the H10 Itaca is an above average hotel which I thoroughly recommend. The only downside is that there is not much in the way of restaurants and entertainment in the area. However; it is easy to get into the city centre and then retreat to your hotel refuge at the end of the day. There is going to be a little walking involved (Sants station is 5 to 10 mins away) so if you are disabled or you are just plain lazy; you might prefer somewhere else. Also; if you are staying only a couple of nights you might find yourself better off at a city centre hotel like the H10 Universitat as you will want to see the main attractions quickly; but you must expect to pay a heavy price for this and your room is likely to be the size of a cupboard. 231520,ATripAdvisorMember,07/07/2005,Wonderful experience I just returned from a European vacation and my first stop was Barcelona. I stayed at H10 Itaca Hotel with my 21 year old nephew ( his 1st trip abroad) After a long flight delay and being awake for nearly 24 hrs; we were greeted by a truly friendly staff and a glass of regional champagne.The front desk staff answered all of my questions about the city clearly and consisely; and in perfect English. Our room was very clean and well decorated. There was a full bathroom filled with many toiletries for our use. The beds were comfortable and the aircondition was much appreciated. The location of the hotel was ideal: a two minute walk to the train station; a ten/fifteen minute walk to Avd. Diagonal;next to a supermarket;and in a safe neighborhood. The staff provided wake up calls and taxi's when neccessary and seemed genuinely sincere in all their efforts. The breakfast buffet was enormous and delicious. I would hole heartedly recommend this hotel for anyone travelling to Barcelona; on a budget or not. I made my reservations thru hotels.com based on reviews I read on tripadvisor.com. Enjoy!!!! 231520,Katya10,06/27/2005,Average stay at the Itaca This hotel was okay. Nicely close to a RENFE station; but not close to much of anything else; including any good restaurants. It's a good ten minute walk to a Metro stop; and then a few stops down to get to La Rambla. Compared to our stay in Madrid; after a few days we were sick of walking.No room service at this hotel; although the restaurant is nice and the staff is friendly. Good bar in the lobby. Our last 24 hours there; a large group must have come in because the noise level increased ten-fold and was VERY annoying. Equally annoying was the shower temperature - which regularly fluctuated while one was taking a shower. With the exception of the restaurant staff; hotel staff was neutral towards us; at best. They seemed perpetually busy at the front desk; with nary a minute to answer any questions courteously.What was most frustrating; however; were the lack of directions for how to use ANYTHING. I had to ask how to use the phone; my husband; after a half hour; finally figured out how to hook up our laptop to the wireless internet access; which costs money per hour. We could barely figure out how to turn on the lights. Absolutely nothing. I found it inconsiderate. 231520,NGarrity,06/12/2005,Convenient; comfortable; good value (except for breakfast) Booked this hotel after reading the reviews on this site. Our residual concerns from other travellers comments were: potentially poor location; lack of air conditioning; and traffic noise. These were all unfounded. As many others have stated the metro/rail station is very close. If the mood takes you; you can walk to Placa de Catalunya in half an hour. More convenient for walking (15 mins) is the attractive Montjuic park area; that's got a number of places of interest. With the efficient air conditioning on and the window shut we weren't disturbed by traffic noise. The location is pleasant mix of residential and commercial with plenty of choice of cafes within two or three blocks to avoid paying 鈧?4 for hotel breakfast (not included in our deal). Given that you can get an excellent two course lunch with wine for less than this in the city the price is even less attractive. The previous reviewer commented on the variable shower temperature. I didn't notice this myself; but my wife did when I turned on the basin tap. It didn't spoil our stay though. Friendly; efficient staff. Clean and comfortable room. Would I stay there again? Yes. 231520,gymeddie,06/01/2005,excellent; would stay again I booked this hotel after reading the reviews. I booked it primarily for the location as I heard that many hotels near Las Ramblas were quite noisy. The location was excellent with the metro being a few minutes walk away and didn't take long to get us into the centre of Barcelona. The room was lovely-very clean and well maintained. We were on the main road side and were grateful for the soundproofed windows. Although you can still hear the traffic it certainly didn't hamper our sleep! The staff were very friendly; helpful and cheery. We would stay here again on our next trip to Barcelona. 231520,peterudd,05/31/2005,what a treat This hotel was quite simply perfect. From the friendly; English-speaking staff and the glass of complimentary Cava on arrival to the nicely-sized; well equiped rooms it was joy to stay at this hotel. I could not recommend this place highly enough for the reasonable mid-range cost. It is well situated; 5 minutes walk from the Estacio de Sants where train; metro; buses and taxis are continually available. From there a 5 minute metro ride had us in downtown Barcelona savouring the sights; sounds and tastes of this beautiful city.Any request made of the hotel staff was dealt with speedily and with good grace. The restaurant menu looked very good but due to time constraints we never got to try their offerings. Each evening; snacks and free mineral water were always available to guests who retired to the canvas covered reception room - very chic. The rooms were well-serviced but my only gripe would be the lack of a kettle and tea/coffee available in the rooms. There was a selection of self-heating drinks available which just seemed too odd and too instant for our liking. The fridge in the room also proved very useful.All in all; WHEN I return to Barcelona (very soon I hope) I will definitely stay at this hotel again. Thankyou TripAdvisor for introducing me this hotel in the first place. 231520,ATripAdvisorMember,05/31/2005,Disappointed; shower temperature was very inconsistent Nice hotel; but way too expensive for what you get. I would rather stay at the other hotel we were at in Barcelona that was half the cost and was not half the amenities. I expected more from H10; given that it was twice more expensive than the other hotel we are at earlier in the week. We stayed at H10 to splurge ourselves for our last night in Barcelona. H10 came way short. At close to the top of the list was that the best bed they could give us two twin beds pushed together rather than one queen or king bed. The absolute most disappointing part of our stay was the shower. The shower never held a constant temperature. It was either too hot or too cold; depending on whether someone else in the building was flushing a toilet or taking a shower at the same time. I have never experienced this problem of inconsistent shower temperature in any of my previous stays at any other hotel in the world. A comfortable shower has got to be one of the most important needs for a traveler; myself included. We were thoroughly disappointed. 231520,aDCtraveler,05/08/2005,good choice for midprice range This hotel is a very good selection in the midprice range. It has helpful English speaking staff. I was pleased to see that they regularly permitted early arrivals to check in early. This is important for persons arriving from a long trip in the morning; and many hotels are unbending on checking in times. The free internet is also a great advantage;the hotel has two terminals both of which were working when I was there. The public rooms are attractive. Several English language news papers available to read. The location of the hotel is good for someone who is staying in several days and plans to visit a variety of sights in Barcelona. There is so much to see in Barcelona and the city is spread out so you may well decide to make use of public transit. I thought that the metro and bus systems were both first rate. The Tarrargona metro stop on Line 3 is most convenient; and Line 5 stop is nearby too. I found the free bus map helpful too. The five day pass for public transit or the five day pass for public transit plus museum and shopping reductions (the latter called the Barcelona Card) is a good buy. Also the hotel is walking distance to the main train station (Sants). The airport bus and train also arrives at the train station. However; if you are just staying in Barcelona for a couple nights and wish to concentrate your time in the Ramblas and the waterfront; you will find this location inconvenient.The hotel is located in an established community of apartment buildings. The neighborhood has several large grocery stores; and other shops and cafes. No big name restaurants nearby although there are several small places serving dinner. You may wish to take metro; bus; or taxi to more active areas for dinner. The back of the hotel faces a large courtyard and children's play area for the neighborhood. It is quiet after about 9pm. Before that time; you will hear the kids if your window is open; but closing the window shut out noise. There was a very soft mechanical sound in my room. I didn't notice it except when everything else was completely silent; and I couldn't identify its origin. I don't think it would matter to the average person; but very light sleepers might notice.My main complaint was that my room was small and there was no sitting chair just an uncomfortable desk chair. The bathroom was good size and well stocked. 231520,EmmaHHerts,05/02/2005,Very nice Hotel I booked this hotel after reading the reviews on this site and I am more than happy with the quality and service we received at the hotel.On arrival we received a glass of champagne; our rooms were very clean and tidy; modern looking with a marble bathroom suite. The hotel is on the main road but we did not find the traffic noise to be too much of a nuisance.Its situated a little further out of the main area but again this was not a problem.. you can buy a 2 day metro card at the station for 8 Euros and La Rambla is easily accessible by metro as well as Sagrada Familia.Would definately go back on a future visit. 231520,Jabei,04/21/2005,Very Good...but some small things to be wary of...... I stayed at the Alimara Hotel a couple of years ago and really liked it. This time I wanted something a little closer to the centre. This website has never let me down and I booked the H10 based on reviews here....First the good things......CHAMPAGNE WELCOME.....it was very nice and a good end to our journey.ROOM ..... Was clean tidy (although two singles pushed together does not make a double!!)BREAKFAST...Booked through the H10 website and got a good price including breakfast...Glad I did; it's the best buffet breakfast I have ever had...almost everything you could want in great quantity.FREE INTERNET ACCESS... Never really knew why people wanted this when on holiday; but it was very useful for trying to get bus times etc.also; a bank machine and big supermarket housed in the same building as the hotel.Now...the not so great things (not bad things!!!) to look out for if it is your first visitLOCATION....It is very close to the Metro is only 15mins to Las Ramblas by underground (the best way to travel around) but don't expect to walk out of the hotel and see anything very nice around you. It's not a rough area but there is just nothing around....a few bars that didn't look great.ROOM.....Although clean as mentioned above; the hotel is on a pretty busy road and the traffic noise was non stop and quite audible with the windows shut.these are minor gripes and overall I would say the this and the Alimara where I stayed before are much the same...The Alimara has better rooms but this has better breakfast.I would definitley be happy to stay again but will probably stay somewhere else next time as I like to try somewhere different each time. 231520,kmstraveller,04/17/2005,Not bad but it's a bit of a walk We had chosen this hotel based on reviews on Trip Advisor. Overall; our stay was okay. We got to barcelona at 10:00 AM and they let us check in early which was nice. THe hotel is about 5-7 minute walk from the closest subway station and since there's nothing particularly special about the street its on; it can seem like a pretty long and boring walk. There doesn't seem to be air conditioning in the rooms so I can't imagine what styaing here would be like in the middle of summer. We did like the fact that there was two computers with internet connections in the lobby. It's in a pretty quiet area. There's a groccery store about a block away which is good if you want to pick up some water or snacks cheaply. I think we paid about 160 US per night which isn't the best deal. For that money; I think I'd prefer to stay somewhere a little closer to the main tourist areas and even a little closer to a subway station. 231520,iramcynyc,04/06/2005,Very pleasant stay Great hotel! Clean; modern; comfortable - it's conveniently located next to a major train station where you can find all the lines you need to get to the airport; city centre and sights on the outskirts of town (including Camp Nou for a football match). The hotel staff are friendly and helpful; and they have a couple of computers you can use free of charge to surf the net. We preferred staying at this location to the hotels in the city centre which were in noisy and ultra - touristy areas. I would recommend H10 Itaca to anyone who is even a slightly independent traveler and is willing to spend a few minutes with a city street and public transport map. Plus there is a huge supermarket right next door that has a fantastic baked goods section that must be sampled! 231520,ATripAdvisorMember,04/04/2005,Nice but not perfect This hotel is a little out of the centre; but great if you don鈥檛 mind a walk or want to use the near by metro or tourist bus stop; just a couple of minutes walk away. The standard rooms are very small (including the very small double bed) and I wouldn鈥檛 want to spend more then a couple of nights at the hotel; to offset this the marble bathrooms are lovely and go some way to make up for the small room.The worse part of my stay was having a room near the stairs; the noise of people coming and going at all hours kept me awake at times; also most of the rooms have wooden floors which do by there very nature make more noise the carpet when people walk on them.The hotels good points are that it has clean rooms (all mod cons) and very friendly staff. The breakfast was great and would recommend paying the extra to eat at the hotel. Bad points are the paper thin walls; and location if you have limited mobility.Loved Barcelona would recommend the city to anyone; so much to do and see. 231520,Mike000,03/30/2005,Very good value for a nice hotel Room was very nice but annoyingly it contained two single beds rather than a double bed.There was a mix up over whether breakfast was included or not; and we ended up being charged extra for breakfast; however breakfast was very nice.Location is close to metro; which is very easy and cheap to use; but 20 mins walk from Eixample shopping/tourist streets.Overall; very good value for a nice hotel - we would go back there if we return to Barcelona. 231520,Louise66,03/25/2005,Great Hotel; wonderful breakfast; friendly staff We have just returned from a long weekend in Barcelona and having read a review on TripAdvisor stayed at the Hotel Itaca. We were very pleased with the standard of the accommodation; cleanliness and helpfulness of the staff. Although the hotel is a little way from the centre; the Metro; bus/train station is only a few yards away - giving you access to every part of Barcelona. We would recommend this hotel to anyone who likes good quality accommodation. 231520,TravelNowWorkLater,03/12/2005,Excellent Hotel We stayed here 4 nights in early March 2005. The hotel staff are friendly helpful the hotel is excellently located in a much quieter area of Barcelona. It's only 5mins from Sants station which has overground trains to the airport metro connections which take you either to the Rambla or Sagrada Familia directly; very convenient indeed. Next door is a supermarket where you can get your daily water and also cheap beer (1.87 Euros for 6 San Migel). Shower water temperture can be a little unpredictable but not a massive issue. Several exits exist at Sants station; take a look out - the correct one for the hotel has a huge steel sculpture on your right hand side in front of you over a couple of lanes of traffic you will see a large plain square. In the far Right hand corner (as viewed from Sants exit) of the square is a crossing - cross at this crossing then turn left immediately and cross at the next crossing. As you cross this second crossing keep going in the direction you will now be facing (you will have to go slightly left first) the hotel will appear on the left in around 100 meters and is directly opposite another hotel called the Abbot hotel. 231520,ATripAdvisorMember,03/08/2005,Thoroughly positive experience! Back to work today having returned last night from a lovely break in Barcelona. My husband and I stayed at H10 Itaca hotel from Thur afternoon to yesterday morning (Monday). We had a lovely stay at this hotel. Our first impressions were positive from the friendly courteous staff to the complimentary glass of cava and tray of mixed nuts at reception! We were assigned a non smoking room on the 3rd floor and with our luggage in tow it was nice to see the lift in reception. Our room was roomy; clean with a place for everything. We were especially impressed by the safe in the wardrobe which we were able to set the code ourselves - very cool! The en suite bathroom was very roomy and our used towels were replaced every day. We chose this hotel due to it's proximity to the Sants Station as we flew into Reus Airport and we got a bus from the airport to Sants Station. This was a good choice as we also got the Tourist Bus from here as well as the Metro. So really we were well placed to go anywhere in the city from this location. We ate dinner in the hotel on one evening and it was very good with a nice choice of food and good wine. Unfortunately we were the only couple in the restaurant that night which was great for us but a bit unfortunate for the staff!The hotel is next door to a very well stocked supermarket which was very useful for water; orange juice and other small provisions. We did not have breakfast included in our booking and it would have been 鈧?4 each per day to avail of same so we didn't! We went out each morning to a lovely quaint local cafe and had fabulous coffee and breakfast for a fraction of the cost and soaked in the Spanish atmosphere at the same time. By all accounts the breakfast in the hotel (if included in your price) is very good but we lived without it.We were uncertain as to the time of the bus back to the airport from Sants station and once again our hotel proved it's usefulness as it has an internet service at reception which we were able to access to check the bus time. So full marks to H10 Itaca hotel. We will be recommending this hotel to our friends and will come back to it again if we ever return to Barcelona. Thank you for a lovely restful break. 231520,ATripAdvisorMember,03/04/2005,Fantastic Hotel Staff; Rooms; Food; all of a very high standard. Very handy for travel; being close to Sants Station. 231520,Jamp27j,02/28/2005,Very Impressed Just returned from a week stay. Greeted with cava at check-in. Our room was on the 7th floor; non-smoking. Extremely clean and comfortable; the bathroom was very large compared to some we've stayed in. We appreciated a note left in the room from the general manager offering any assistance if needed. Also had a package of cookies left with the note. Very thoughtful touches!The front desk ordered a taxi for us to return to the airport as we needed to be there at 6:00 am. The cab was downstairs waiting for us 15 minutes early.Our only complaint with the room was that we occasionally heard some neighboring rooms.Breakfast was excellent; lots of choices. Fresh fruit; pastries; eggs; sausages. Plenty to keep us going! Also appreciated breakfast served until 10:30.The staff was very friendly and helpful; especially the bartender; Jose Manuel. We enjoyed having the grocery store next to the hotel. Made it very convenient to buy bottled water. Also bought saffron and olive oils to bring home as gifts.The 5 minute walk to the metro was easy and convenient. We enjoyed staying in a quiet section of the city. We would definitely stay at the Itaca again! 231520,ATripAdvisorMember,02/16/2005,PERFECT HOTEL This hotel was absolutely PERFECT!!Was given a very warm welcome when we arrived on a sunny afternoon.The hotel room was just as promised; lovely wooden floors; beautiful dark furniture; mini bar which was reasonably priced and a very comfortable bed; along with a marbled bathroom which was very spacious! The housekeeper was friendly and paid attention to detail; with the beds made perfectly etc.The breaskfast was superb; a choice of English breakfast; pastries; fresh fruit; cheeses and meats. A very wide variety; which would surely please anybody!!The bar staff downstairs were friendly adn prices were good!The Metro was literally 5 minutes walk around the corner; and then 5 minutes into the city of Barcelona; and a T10 ticket for 7 Euros is a complete must...so cheap for this convinient method!! Mount Juic is literally 20 minutes walk up the road; and so is teh main trainstation which will take you to the airport etc So; the location is great!!We will certainly return to this GREAT hotel; definately 4 STARS!!! 231520,Hays84,02/09/2005,Excellent!!! I have got to say I thought the hotel was excellent; rooms we're to a great standard and bathroom was lovely. The hotel staff we're very friendly and happy to help with any troubles/queries me and my partner had. Breakfast had a wide range of yummy things to choose from; so couldn't fault breakfast in anyway. Only let down to the hotel was the location; was about a 5 min walk to the metro station; and then about a 10 min trip into central Barcelona. But maybe thats just me being fussy. If your going for a few days like we did; it would be very wise to stay in town because you will have a better chance of seeing everything and less travelling about to do; so more energy to enjoy Barcelona because i have to say its a very beautiful city and so many lovely sights to see. I hope you enjoy your stay In Barcelona as much as we did. Also - a good tip - buy a T10 for your travelling as they are very good value for money and well worth 6 euro's. 231520,ATripAdvisorMember,02/02/2005,Good but could be great. I can understand the great reviews received by this hotel; however...My wife and I went along in January; after booking online. When we arrived; we were received well and offered complimentary Cava which was nice. It was a warm day and I was glad to eventually arrive.We went up to our room but as soon as we opened the door I was greated by a very hot room! I went straight for the AC which had been promised when I booked...it did not seem to be working so I called reception. They told me it doesn't work in the winter! WINTER!? I am from England; it was tropical for me! So I had to open the window which meant road noise all night :(Next I went for a cold beer.. a good price from the mini bar... It didn't seem to be working so I called reception (again). I was told that the fridges aren't switched on they just keep the drinks at a 'normal' temperature...NORMAL!? So I had to drink warm beer :(Apart from that; the staff were friendly and the hotel was clean and comfortable; probably more a 3 star+ though. 231520,ATripAdvisorMember,01/05/2005,Excellent hotel Probably the best hotel I ever stayed at.Stayed there for 3 nights from New Years Day and really enjoyed it.Staff were extremely friendly; rooms were nice and clean; location is absolutely perfect and breakfast was excellent.Would definitely stay there again!! 231520,ATripAdvisorMember,12/25/2004,Great place! Stayed for seven days; just before Christmas (Dec 2004).Very pleasant hotel; and very well located: short walking distance from major train station (鈥淪ants鈥?鈥?trains to/from the airport stop here; as well as 2 major Metro lines and several suburb lines).The room is a bit small (the double bed is much smaller than the American standard; so consider twins); but nice and warm. Plenty of natural light. Double-glazed large windows keep you warm and quite. Instead of standard carpeting; the floor is parquet; which gives a nice warm feeling.The bathroom is very nice; marble all over. Medium-sized bath tab; and fresh towels changed daily (or kept - if you hang it).Overall; the hotel is very clean; and looks shiny and new.At the lobby; there are 2 workstations running Windows XP for free Internet service; available 24H; with Word and Excel (to read email attachments); and a printer as well (all this is for free)!The greatest hit is breakfast. It's just huge. From cereals to yogurts; fresh vegetables and fruits; cheese and meat; 4 different egg kinds; a sweats stand; and this is just a partial list. Can keep you running almost a whole day.Breakfast is very pricy (14 Euro per person if you buy it separately!); so try to get a deal that includes it (mine was 5 Euro per person - worth every cent).TV is mostly Spanish/Catalan. Has one English channel(Sky news).Toll-free calls are actually free (other hotels charge you for these).We asked (and got) a smoke-free room (on a smoke-free floor). People smoke A LOT in Barcelona; so this is a huge advantage for non-smokers.There is a very nice supermarket (literally) next-door. It runs from 9am to 9:30pm.I got my deal directly at the hotel-chain's web site. It was the best deal on the net - maybe because I booked just several days before going.Highly recommended! 231520,ATripAdvisorMember,12/06/2004,Thumbs Up!!!!!!!!!! We enjoyed our stay at this hotel; and its close proximity to the train station and underground made up for the fact that it is located out of the centre of town. There is a grocery store right next to it where cheap bottled water and other essentials can be easily acquired. This hotel may not look that amazing from the outside; and has a fairly modest lobby; but the rooms were of a high standard; all air-conditioned and comfortable. It was always a relief to get back to it after having walked around during the day in the scorching heat. The staff were friendly and service pleasing. The breakfasts at this hotel were most enjoyable; with a great selection of hot foods; cereals; fruits; pastries and many other things. We felt that we were getting a good deal having breakfast at this hotel included in the room price; as one could run all day on it! Overall; this hotel gets a big thumbs up!!!! 231520,VOYJEAN,12/05/2004,Excellent Hotel in all Respects We stayed at the H10 Itaca for 6 nights; November 20-26; and couldn't have been more pleased. The room was bright and well laid out and the beautiful bathroom was quite spacious. We were on the 3rd floor next to an elevator shaft; but had no problem with street or interior noise. The breakfast buffet was one of the best we've ever had; with a great variety of items. We found the staff to be extremely pleasant and helpful. The free Internet access in the lobby was a real bonus; too. The location was excellent for us; as it was about a 5-minute walk from the combination metro (2 lines) and train station. By the way; we'd recommend taking the 40-minute train trip to the Freixenet winery in Sant Sadurni d'Anoia -- an excellent tour; and great fun! 231520,siancharlie,12/02/2004,H10 great hotel!!!! I have had our break to Barcelona booked since July; and I came back last week. Since July; I have been accessing this website to read new reviews. Most of the reviews were very good; however there was a couple of not so good ones. Having just returned from the hotel H10 Itaca; I cant understand what more these people want in a hotel.It was our first time in Barcelona so we were unaware of the location of the hotel. When we arrived at the airport we walked over to the train station but were confused by the tickets available so decided to take the safe option and got a taxi to the hotel. It cost us 16 euros which was a fair price for the distance. First impressions; we were very pleased with our choice of hotel. It was clean and did look worth 4*. We were greeted by a lovely girl; very smiley; who opened a bottle of cava especially for us and poured us each a glass and directed us to our room. Our room was spacious; very clean and tidy with a gorgeous big; marble bathroom. we were very impressed. we had a room at the front of the hotel so looked out onto the surrounding area. The hotel is located within a more resedential area.Before we went to barcelona we were a little worried about the location of the hotel; however the metro station is about 5 minutes walk away. You enter Sants Estatio but have to go underneath to access the metro. We were there for two days; so we bought a 2 day travel pass which cost us 8euros each and you can go anywhere on the metro; really easy to access all the main attractions. We recommend going for a nice meal in exiemple( around las ramblas) and then bar hopping. Definetly try the Irish bars; fab atmosphere!!!!Sagrada familia is a must ( definetly go up to the top; views are great) and the Nou Camp is fab. We went to watch Celtic Vz Barcelona and it was amazing!!We will definetly be returning; we loved barcelona; a very romantic city that buzzes in the night ( in the centre) especially when it is full of celtic fans!!!!! Loved every minute!! 231520,ATripAdvisorMember,11/23/2004,It's good if u don't mean traveling by train and subway Spent 3 days in H10 Iteca and the location is great if u are traveling by train. The staff are alright but they could definitey use more smile. The room service was great. Food was good. The only thing that I don麓t like was the housekeeping; where the 麓Do Not Disturb麓 sign doesn麓t mean anything to them. Just a word of advise. MAKE SURE the housekeeping staff understand what those words mean. 231520,mau47bingo,11/17/2004,Not as brilliant as some of the reviews Myself and my husband spent last weekend at Hotel H10 Itaca in Barcelona. It is in quite a good location - near Sants station. Train from airport stops here as does airport coach. Only takes about 20 minutes. Location of hotel is about 5 metro stops from La Ramblas (centre of Barcelona). Nice and quiet at night. When booking specifically specified a non-smoking room. On arrival was allocated a room on 6 floor (non-smoking floor). On entering the room it absolutely stank of smoke. We then went back to reception and reported the smell of smoke. Male reception clerk told us it was a non-smoking floor. He was helpful and offered us a room on 1st floor and this was absolutely fine - no smell of smoke at all. Room was comfortable with large bathroom and nice fresh bedlinen. Only fault is lighting is much too dim for reading. Have to say staff were very helpful but not particularly friendly.There was a wide variety of food for breakfast but eggs were undercooked and offputting. Lots of pastries; croissants and cold meats etc but again these were all left uncovered which is not very hygienic. Just a trivial point - I read from some of the reviews about a nice refreshing glass of Cava being offered on arrival. I saw some Cava in an ice bucket on reception desk along with some glasses. At no time were we ever offered a glass. Didn't see late afternoon snacks or coffee around either - perhaps we arrived back to hotel at wrong time. I would give H10 a 3* rating rather than 4 stars. 231520,MissAmy99,10/12/2004,Fantastic Hotel The hotel was fantastic. Our room was very clean and the excellent air-conditioning was great after a day sight-seeing. The location was good; we could see the hotel from estacio sants on arrival from the airport. I loved Barcelona and would definitely return to this hotel. 231520,GeoPhil,09/25/2004,Additional tips for ITACA new comers We stayed 5 days together with our two teenagers. H10 Itaca added a lot to the great experience we had in Barcelona. Yes; it's really excellent: the breakfast; the service; the rooms the bathrooms... Taking the train from the airport is worthwhile and the hotel is really only a 10 minutes walk (with trolley bags). In the hotel building is also a nice supermarket. Very handy for mineral water; fruits and snacks for your long city excursions. The subway (metro) is not far and neither are banks and a pharmacy if you need it. 231520,gazza007,09/22/2004,Very pleased Just returned from a 3 day stay at the H10 Itaca.I must add to the many excellent reviews of this Hotel. Friendly staff; clean and comfortable; also good value as breakfast was included in our price.Barcelona is a huge city the hotel is in a great location near the Sants Station; there is more to this city than just The Ramblas and nearby areas. We arrived via the Aerobus from the airport. The station is a great point to pick up the tourist bus which I would recommend to see all the sites and is good value too. Don't forget the Metro system when you don't fancy walking. Loved Barcelona will return to H10 itaca in the future. 231520,ATripAdvisorMember,09/20/2004,An All round good experience The H10 Itaca was an all round nice hotel. The rooms were exceptionally clean and the bathroom was very nice; which is essential for every woman!! The rooms were well air-conditioned; which was nioe after a long walk in the heat. However; i felt the staff could have been friendlier.The location of the hotel is also further away from the centre than expected; but this didn't cause too much of a problem as there is a metro station nearby. Breakfast was a little pricey; especially if you are a family with children. 231520,ATripAdvisorMember,09/07/2004,We liked this Hotel We stayed at the H10 Hotel Itaca between 25th August until 2nd Sept. We booked our stay online at the 'last minute' and we got a great deal. We thought the hotel was very clean; the air-conditioning was working well; the staff were friendly; and the breakfast (ours was included in the price) was excellent value and of a very high standard. Fresh fruit; cereal; cooked breakfast; meats and cheeses; rolls; pastries; bread toast; churros y chocolate... it was a great breakfast! Barcelona was a great place to visit but very busy and very dirty (there must be a lot of dogs - put it that way!!) We were so happy to come back to the peace and calm of our lovely airconditioned room. If you are expecting a grand hotel with a large foyer then this is not the hotel for you. The hotel is bright; modern and clean. The rooms aren't massive but they are big enough - I have stayed in much smaller rooms. The bed was really comfortable and our room was immaculate. If you like a 25 minute walk or a 3-5 euro taxi ride to get out of the madness of Barcelona then I would recommend it. I was so; so glad that we didn't stay in the centre as it was really crazy. This hotel has a small supermarket next door (good for buying water for your room and snacks to eat at the airport. The hotel is also a walk away from a couple of train stations. 231520,ATripAdvisorMember,09/07/2004,Had a great time at the Itaca My wife I went to Barcelona on a 3 night break staying at the H10 Itaca. It was an excellent place to stay; very clean; excellent staff who were very helpful friendly.Breakfast was an event in itself with a great selection (especially the pastries cakes)It is situated within easy walking distance of main train station where you can catch the tube which cost 6 Euro's for 10 trips.Overall I would highly recommend this hotel having only paid 210 Euro's for 3 nights. 231520,Erica03,09/01/2004,OK Stayed at this hotel for four nights (26-30 August) on the basis of Trip Advisor reviews but wished that we had gone with our own instincts and stayed elsewhere. As with the other reviews; hotel and rooms were clean and comfortable (even though we did have to ask for a larger room after being initially given the broom cupboard!); staff polite and very helpful; location convenient - close to Sants Estacio etc. however did not consider that it warranted the rave reviews it had been given and made us wonder what type of hotels the reviewers had stayed in before! Although substantial; breakfast at 14 euros plus tax per person was incredibly expensive. If considering staying here and an early riser not wanting to take advantage of the hotel breakfast; don't forget to pack a travel kettle (there are no tea/coffee making facilities in the room) and the nearby cafes don't open until 9.00am. On the whole; thought that the Itaca was pretty average - great for a very short stay ie one/two days. 231520,ATripAdvisorMember,09/01/2004,Excellent! Can't really add much to all the other positive reviews - the Itaca; Barcelona is truly excellent; with friendly; helpful staff - can't wait to visit again. 231520,ATripAdvisorMember,08/21/2004,Excellent Hotel We have just returned from visiting this hotel. It was a great experience. (Yes the champagne greeting is very nice!)The location of the hotel is extremely convenient to Sants Estacio (Barcelona Sants) station. Its only a few mins by tube to all the places of interest. Should you choose to walk then it takes around 20mins to reach major points of interest.The rooms were modern in decor and the bathrooms were marble. All toiletries were provided should you have forgetton anything when you arrive.The staff were extremely helpful and the hotel bar made a relaxing and enjoyable end to a day in town.The breakfasts were very generous catering to all tastes. I would recommend this hotel to anyone considering a city break. 231520,andita,08/02/2004,excellent hotel; great stay! it was our first time in barcelona and we really enjoyed the hotel. Our room wasn't ready by the time we checked in but we got to wait in a nice lobby with a complementary glass of cava. Room was spacious; and pleasant. the bathroom is great and the airco has made it perfect. Breakfast was wonderful with so many options of food. And as the location is convenient since it's only 5 minutes walk from the metro station. 231520,stefanovas,07/26/2004,Excellent hotel!! we would certainly stay here again Just back from 5 nights at the hotel Itaca. We arrived at 11.15 pm and we were greeted with champagne. From and to the airport we took the aerobus (35 minutes for 3;45 euro per person). The room was great. Great size; comfortable; clean and the bathroom was excellent (marble bathroom with every toiletry item). AC works great. The staff were amongst the most helpful and friendly we have ever come across anywhere. Free Internet access in the lobby. Only 5 minutes away from metro station; Sants of Tarragona. We got a 5 days card for metro/bus etc. for only 18;20 euro per person; great value. Do not miss the view from the Montju茂c (take the subway to Parallel station; then the funicular to Parc de Montju茂c and the telef猫ric cable car to Mirador and Castell). We would certainly stay here again and recommend it to friends. 231520,ATripAdvisorMember,07/20/2004,Excellent hotel. Clean throughout; friendly with good sized rooms Stayed 4 nights in July 2004. Really pleasant hotel; clean throughout with good sized bedrooms and lovely bathroom. Breakfast as suggested elsewhere was excellent. Reasonable location; 5 mins to Metro and a couple of stops to the centre of town. Good rates and would definitely stay there again. 231520,ATripAdvisorMember,07/14/2004,GREAT service and stay! the H10 was great. Right next to the Barcelona Sants train station; and a 15 min walk from the best shopping area in barcelona; 10 min from the plaza d'Espana. it was really amazing! we were welcomed with champagne; the rooms were immaculate; and the lounge was so enjoyable after a day of sightseeing. I can't tell you enough how enjoyable this hotel was. 231520,blue4,06/30/2004,H10 Itaca Barcelona We stayed at h10 Itaca in December 03. The rooms are lovely and roomy; nice bathrooms. Very Clean and friendly staff. Quite a walk into Barcelona though! 231520,Axwell,06/28/2004,Excellent hotel We stayed at this hotel 23rd - 26th June and it was outstanding. It was well equipped and everything was immaculate. The staff were amongst the most helpful and friendly we have ever come across anywhere. Add to that nice little touches like free high-speed internet access and free cakes/savoury snacks in the late afternoon/evening and you have a highly recommendable package 231520,AtlantaDoll,06/17/2004,Has a lot to offer! My husband and I spent the nights of June 9 - 11 at the Itaca and found it very nice. It's in walking distance from the train station (if you don't have a lot of luggage); which is; itself; very easily accessible from the airport. The air conditioning worked great; and the room and bathroom were clean and comfortable. The staff were very helpful with all our requests. The only potential drawbacks are that it's not in an especially happening part of town (which we actually liked!) and that the double bed really is a double. If you're used to a queen; it's fine; but if you're used to a king; you'd be better off requesting two single beds pushed together. We would stay here again and recommend it to friends. 231520,SBpicky,06/05/2004,Very Good Hotel showReview(2153416; 'full'); 231520,Globosapien,03/25/2004,Good Location; Great Quality showReview(1745986; 'full'); 231520,ATripAdvisorMember,03/24/2004,Great hotel showReview(1742260; 'full'); 231520,ATripAdvisorMember,03/08/2004,Itaca is excellent showReview(1712800; 'full'); 231520,hobunny,02/18/2004,1st Class ITACA showReview(1659552; 'full'); 231520,ATripAdvisorMember,04/09/2003,Out of The Centre showReview(931874; 'full'); 231520,lass,09/22/2008,L'albergo 猫 molto carino... showReview(20923202; 'full'); 231520,lass,05/25/2008,Hotel super - rien 脿 dire... showReview(17571256; 'full'); 231520,lass,05/06/2008,Molto comodo per chi desidera... showReview(16731792; 'full'); 231520,lass,03/20/2008,Eccellente. Ci ritorneremo! showReview(14458385; 'full'); 231520,lass,12/03/2007,ne vale la pena showReview(18542023; 'full'); 231520,lass,11/13/2007,Anche se l'hotel non 猫... showReview(11409046; 'full'); 231520,lass,09/14/2007,OTTIMA SISTEMAZIONE PER... showReview(11409047; 'full'); 231520,lass,07/10/2007,鍙倐銇亸涓嶅彲銈傘仾銇?#x201d; showReview(19161711; 'full'); 231520,lass,03/24/2007,Excellent rapport qualit茅/prix... showReview(11409044; 'full'); 231520,lass,02/26/2007,Raccomando quetso hotel a tutti... showReview(11409043; 'full'); 231520,lass,01/23/2007,L'albergo si trova molto vicino... showReview(12650180; 'full'); 231520,lass,01/10/2007,S茅jour agr茅able. Accueil... showReview(11409048; 'full'); 231520,lass,01/09/2007,Hotel di ottima qualit脿; camere... showReview(11409045; 'full'); 231520,lass,10/16/2006,Ottima accoglienza;buona... showReview(11409049; 'full'); 231520,lass,10/03/2006,Il rapporto qualit脿/prezzo di... showReview(11409050; 'full'); 231520,lass,06/19/2006,Todo perfecto y muy cercano a... showReview(11409051; 'full'); 231520,lass,01/09/2006,Compte tenu du prix de la nuit... showReview(11409053; 'full'); 231520,lass,11/19/2005,Ottimo Hotel per visitare... showReview(11409054; 'full'); 231520,lass,05/05/2005,Le camere sono pulite e... showReview(11409055; 'full'); 231520,lass,03/31/2005,Bien comunicado. Nuevo. Con... showReview(11409056; 'full'); 231520,lass,02/26/2005,L'albergo si 猫 mostrato... showReview(11409057; 'full'); 231520,lass,01/11/2005,Ai prezzi indicati sul web... showReview(11409058; 'full'); 231520,lass,12/18/2004,Sono arrivata dopo mezzanotte... showReview(11409059; 'full'); 231520,lass,12/13/2004,Da Spanien ein EU-Land ist... showReview(11409060; 'full'); 231520,lass,02/24/2004,Maria esperanza desde el... showReview(11409061; 'full'); 231520,lass,01/12/2004,Hotel nel complesso adeguato... showReview(11409062; 'full'); 231520,lass,10/10/2003,椐呫亱銈夊緬姝╋紦鍒嗐伄鍫存墍... showReview(19922108; 'full'); 231520,lass,09/09/2003,Le personnel de la reception de... showReview(11409063; 'full'); 231520,lass,08/17/2003,L'albergo 猫 molto gradevole; un... showReview(16726389; 'full'); 231520,lass,02/14/2003,Bei unserer Ankunft um 14.05... showReview(11409065; 'full'); 231524,devrimyo,10/19/2008,Bad staff! Fineclean rooms; fine location but untrained quiet irresponsible staff; especially the recepsionist named Juan! 231524,AlexofMelbourne,09/27/2008,Delgihted with hotel Didn't know what to expect as first time in Barcelona but was met with friendly service; and a crisp clean modern room. Internet available in lobby; good location; no extra noise; and I even had a balcony. 231524,CJLeeds,09/24/2008,Basic; Clean; Modern The Paral Lel hotel is in a great location and in reaching distance of all the main attractions either by metro (under ground train) or taxi (all within 7 euros). The hotel itself has good size rooms which are very clean; modern have a tv and cheap mini bar. The staff and friendly and we had no problems checking in or out and the safe in the room was free of charge. I would definitly recommend this hotel to anyone visiting Barcelona (also for those junk food lovers..... it's sandwich'd between a KFC Pizza Hut!!!!) Have fun in Barcelona; its a beautiful city. Take a tour bus from Plaza Cataluna (not sure how to spell it!) for 20 euros it will take you to all the main sites and you can jump on and off where you please. 231524,jjones1974,09/21/2008,clean; basic room; great location My friend and I stayed here last September. It was fabulously located and clean and no-frils. I say this is Barcelona on a budge for sure; but had all the basic ammenities. If you need somewhere located in the heart of the action that is clean; priced well then this is your place 231524,travellingmatt72,09/10/2008,Basic but OK I stayed here for 3 nights in September while attending a conference in Barcelona. The hotel is very basic; but clean. Encountered no major problems though for 鈧?20 a night I would have expected something a little more modern. For example this hotel actually uses keys; not key cards. It's close to the metro so a good location to get around. Avenue Parallel isnt the most glamorous of areas of Barcelona so exercise some caution if you are out about at night. 231524,AnonymousAtlanta,07/14/2008,Solid hotel; reasonably located. While some of the reviews found issues with the Parallel; we found our stay here to be quite reasonable; and the staff helpful (though their English was variable from very good to a bit limited). Probaly the two biggest dislikes were the parking (which is across the street) is expensive (24 Euros/day); and they need to provide better instructions on how to get to their property; e.g.; from the airport. (Take the train to Sants; switch to the subway..; though I forget which one; but it is obvious as you just go to the Parallel metro stop; or there is a direct bus: which they say take a bus; but provide no bus number. Providing the details would help A LOT!!!)On the plus side; the rooms were quite comfortable (even for three); as noted above the staff is quite helpful; and it is very well located. While it is not in the historical district; that is only a few short blocks away. The subway is two blocks away. The fruit market is a 5-10 minute walk. Getting to the beach takes 20 minutes. Reasonable resataurants are around. The train station is 10 minutes.For breakfast; there are some quite reasonable cafe's within a block that serve a solid breakfast. At night; the cafe's on the street behind the hotel is very popular with the locals; but if you do not get there by 10:30 pm (or so); it will be difficult to find a table outside. 231524,Raquel19,05/25/2008,To Noisy... My friends and I stayed 2 nights there. Employees at front desk were very friendly and helpful. The room was ok...nothing to remember. The worst part of our stay was all the screaming and shouting we heard during the 2 days of our stay....specially because it woke us up several times. The breakfast service was better than what we expected...so we would recomende it. If you need a good hotel; in a good area and from this chain; I would recommend U232. 231524,rahulpat,05/24/2008,Affordable; well-located hotel Standard room - single size 231524,jenser,03/31/2008,Nice hotel; quiet location I stayed in Parell with my mum for a few days before christmas last year. I was delighted with the value of the hotel and I wasn't disappointed with anything while we were there. The rooms were clean and tidy and although the hotel is close to the centre of Barcelona (about 10-15 minute walk) it is slightly off the main street which makes it a little bit quieter than any of the hotels on the main streets. The staff were very friendly and the free internet usage in the lobby was helpful for checking our flights before we left for the airport. A nice; clean and tidy budget hotel that I would recommend for a variety of travellers 231524,danielkegel,03/19/2008,Very basic; but clean I just returned from a long weekend with my dad; brother and brother-in-law. We didn't really care about the hotel as long as it was cheap; clean; had single beds and was close to the city center. The hotel Paral-lel meets these requirements but nothing more than that. The rooms are very small; the beds rock-hard and the bathrooms look worn down. It was clean though and everything (tv; lights; shower) worked.There is no form of luxury whatsoever; so if you're looking to rest or have a romantic weekend; go elsewhere. Also the walls are pretty thin; you can hear most of the things your neighbours say. The airconditioning wasn't working (hot air only) so it got very warm in the room. We couldn't leave the windows open because of the noise of the Av. del Paral-lel nearby. With the windows closed the noise is bearable; it didn't bother us during the night.Breakfast was OK; nothing fancy but enough of everything. TV has only one English channel (SkyTV); the rest is Spanish and Catalan.The hotel is close to public transport (Paral-lel station just 200 meters away) and there are ATM's; bars and fastfood-restaurants around the corner.So a good hotel if you're out with friends and only use the hotel for sleeping; but I would'nt recommend it for anything else. 231524,Newlyweds0706,01/31/2008,Not that great... The way people rave about this hotel as being somewhat of a diamond in the rough my expectations were high. However; this hotel is as basic as they come in an off the beaten path non-touristy neighborhood. The only thing I will leave here liking is the price. The beds are hard as rocks and the bathroom looks out of the 1970s. Only one channel in English on the TV; too. The worst part by far is the paper thin walls. We could hear the people in the room next to ours clear conversations all through the night; on a weeknight at 3am. A call to reception did nothing. Additionally; I second the reviewer who said the front desk staff were lacking personalities. I know it's a 2 star hotel but I couldn't even get one of them to call our tour company to confirm our Montserrat tour the next day. He just pointed to a payphone and even as I returned several times to ask questions on how to dial from inside the city; etc. he had no answers. I got another staffer to agree to make the call for me later that day; I left all my info with him and he would call the room later today. Yeah; we never got that call. Overall; this place is ok for a quick break as long as you know you're getting no frills at all. From the view out our window at the apartment block next door's laundry and into their kitchens to the crusty bidet in the bathroom; it's not at all glamorous. I would not return. 231524,JoeMcLaughlin,01/28/2008,City of Pick Pockets Very basic hotel; room cleaned daily; no facilities though. Reception staff came across as if they were about to be shot at dawn....... No personallities. Got robbed on my first day and when they were told they acted as if they didn't give a toss. 231524,Chulolaw,11/30/2007,location location location I received a decent special rate for this hotel. Compared to other hotels that I stayed at during my November 2007 trip to Spain; this was one of the more expensive; outdone by our hotel in Madrid (by 10 euro per night- for a 4 star). Barcelona is nice; it was cold and such; I missed out on the beach. I left feeling that the people of barcelona are as cold as the weather; and Im a native new yorker-but I think New Yorkers are the most friendly people in the world. Anyway; this is a decent hotel; great location 10 mins walk to the harbor; and Ramblas; 15 mins walk to L'Example and/or 2 stops on the 2 metro. I did the bus tour for 20 euro buy at the hotel; walk to the colon monument; hop on hop off; it was nice. the hotel is basic; did not do the breakfast; cause there are many options outside. Eat at Pollo Rico in the Raval; very local and very cheap. This hotel has free internet service in rooms and one computer in lobby. Service was very nice; the rooms basic with a safe; ikea style furniture; clean bathroom and some rooms have patios. The only complaint was people smoke in the hallways; but this is Europe so keep in mind they blow smoke in your face everywhere you go. Beds comfortable; could use another pillow but just fold yours in half. Staff nice; cleaning crew nice; mini bar doubles as your fridge and everything you need is within walking distance and the metro 2 and 3 lines are 1 blk away. Get your goods at the Condi grocery 1/2 blk away and you get water; snacks and wine there at better prices than the bodegas in the neighborhood. People complain about the neighborhood but I felt safe walking by myself at 2 am. It is totally fine. For the price great value and clean. 231524,LondonBarbie,11/15/2007,FAB for Barcelona on a budget! I stayed here with my boyfriend on a 3 night break. We got a ridiculously cheap deal - less than 拢30 per night for a double room; and were a bit apprehensive about staying in a 2-star hotel. However; it was a fantastic experience! Nice modern decor; spotlessly clean; good bath and shower; and although not huge; not cramped in the slightest. The mirrored wardrobe covering one entire wall of the room was a little disturbing at first; but fab for getting ready and for; um; romantic getaways!! The staff were very friendly; and it's in a great location; a stone's throw from the metro and not far from any of the main attractions of the city - in fact; we walked everywhere at night to avoid paying for taxis after the metro shut! Mini-bar is also a nice touch. Only problem we had was the fact that our 'double bed' was actually 2 singles pushed together; and they didn't always stay together! Apparently this is pretty standard practice on the continent though? Overall an Excellent choice if you're doing Barcelona on a budget. With Easyjet flights we had a 4 day break for 拢150 each. 231524,ExpatGermany,10/24/2007,Good choice The staff at reception were extremely friendly at all times and spoke excellent English. For various reasons I had 3 rooms in the 4 nights I stayed there. The room on the 1st floor looking to the street was rather loud; not only because of traffic but because of a shop downstairs playing music all day until 20:30. The rooms facing the back of the building are quiet.The beds are very comfortable and the rooms are extremely clean and functional; and there are even toiletries in the bathroom; but no hair drier. In the lobby you can use the internet free of charge for up to 30 minutes. We found it to be a good location; as there is a Metro station just a few metres away; and the walk to the port and to the Ramblas area is only about 10 minutes.I would definitely recommend this hotel; but would make sure I get a quiet room next time. 231524,HolliDayKent,10/22/2007,very clean hotel with helpful staff We stayed at the Para.lel hotel at the beginning of October for a long weekend. We found the hotel to be of a good standard for a 2 star hotel. Rooms were very clean and towels were changed every day; you also had a free safe in the room. Breakfast was very good with lots of choices. We found the reception staff very helpful. Our room was a bit on the small side but as we were out and about all day; didn't really bother us. The cleanliness of the room was excellant. We would definately stay here again. Area is a bit run down but didn't feel threatened in anyway. On our last day we left our bags and went off for the day; however on the way back the heavens opened and we were soaked; the guy on reception went off to fetch us some towels; also phoned us a taxi; as we had already checked out this extra service was much appreciated. 231524,ConfusedCJ,10/18/2007,Great Value Hotel I was nervous about going to this hotel. Some of the reviews I'd read and pictures I saw made me think it would be ok but others weren't so good and I was still worried. I need not have been. Yes; it's not the four star hotel that I would normally look to stay in for a week or more's holiday; but it more than deserves it's two stars; to be honest; I would happily give it three. Arrival and check in was quick and painless; the reception staff were very efficient and spoke good English - particular thanks to Fran who was a very helpful young man indeed. We found our room to be very pleasant indeed; sadly it smelt of smoke but it wasn't bad enough for us to feel that we needed to switch rooms. Yes there were small things that some travellers might have taken photos of and posted on here; a bit of plaster missing from the corner of the concrete post in between the beds for instance; but frankly; for a two star hotel; it was more than adequate. The rooms were exceptionally clean and had everything we needed for a weekend - no tea/coffee making facilities but there was a mini-bar if you don't mind paying mini-bar prices. There were even toiletries in the bathroom which I'm not sure you'd expect to find in a two star property? There was a safe in the spacious wardrobe. Beds and pillows were very comfortable indeed and the rooms had air conditioning. I'd read some reviews that said this hotel wasn't in a very good location for eating out. Well; it is in easy walking distance of everything I can think you'd need. An easy 10 minutes to the Bus Turistic stop by the marina for instance; 10 minutes to La Rambla and about 20 to 30 minutes to the fountains (yes we walked it there and back!). There are places to eat within a couple of minutes walk and we felt safe even when we were walking around late at night (two female travellers!). It's a great place to stay if you wish to visit the two theatres in Ave Parallel as they're only about 5 mins max walk. The breakfast room seemed a lot smaller than I'd expected but was never more than half full and served a very acceptable continental style breakfast. There's not a bar in the hotel but there is a luggage room if you need it - which we did! I couldn't fault the hotel or it's staff and I would definitely consider staying there again should I return to Barcelona! 231524,elmgrove,10/13/2007,Clean and helpful Just spent a few days in Barcelona. Stayed at Parallel Hotel. Had read reviews on Tripadvisor and was fairly confident that we would be satisfied with hotel. We found the location to be very convenient; the staff very helpful and friendly; the room very clean and well furnished and the variety and amount of food available at breakfast very good. Thoroughly recommend. 231524,alex70Athens,09/06/2007,good hotel good hotel; clean rooms; i had a room on the main street on the 1st floor it was bit noisy but i didn't mind about. helpfull staff speaking english 231524,celtictiger7,09/01/2007,location;location ;location I will certainly be staying in this hotel again. As a woman travelling on her own; i found it so easy to find with the directions on the hotel web site. The hotel was spotlessly clean; plenty of towels soap shower gel shampoo; tissues; even shoe cleaning materials. You could order meals to your room if you so choose.I did not use the bar in the room but it was an added bonus if you needed anything.Staff were very frindly and could speak english. I did not even have to ask for my room key; the young gentleman who booked me in automatically knew me and handed me my key. He had long dark hair; and always seem to be smiling; lovely guy. Metro station was circa 100yds away; and was so handy for going into the main tourist area. There was a lovely little square to sit in ajacent to the hotel where you could sit and do some people watching.I left the hotel in the morning and did not go back to it until midnight; so it suited my needs; which were (somewhere to sleep)My whole expereince was wonderful and I would recommend this hotel to anyown; and I will return. 231524,MoeKuwait,08/23/2007,Bad staff !! Poor service !!! JUST DON`T STAY AT THIS HOTEL!!! bad customer service .. and when i booked for a twin bed room .. they gave me three beds in double room and the place was full of bed and even we cant walk or open our bags ... the air condition was totally out of order you just can hear the sound of AC... the most terrible thing is the bad staff and poor service quality ..!!but the rooms clean and the location good at least near to the Ramblas street ...!! 231524,bournemouthnextyear,06/03/2007,basic in barcelona I stayed here for two nights with my extended family. Rooms are basic but clean and the hotel represents reasonable value for money. The area the hotel is in is a bit 'down at heel' but it is convenient for sightseeing. I would however have felt uncomfortable coming back to the hotel alone after dark. My only gripe is the hotel's reception staff who were a touch on the rude side for my liking. 231524,Sue079,05/28/2007,Great hotel Romm 303 231524,sydruth,04/20/2007,Great location and value for money Stayed for two nights and the location was ideal. We were able to walk to most attractions but the metro was also close by and easy to use. The staff were friendly and the room was very clean. We consider this hotel great value for money and a good base for exploring Barcelona. 231524,CarolineandTimmy,04/10/2007,Clean; affordable; central and decent 2 star hotel Definitely a clean; affordable; central and decent 2 star hotel for Barcelona. The metro is a 2 minute walk away and La Rambla a 10 minute walk away. The rooms are clean; basic; with satellite TV and a free safe (which we ended up forgetting our code and had to get reception to open it up for us; very efficient). The rooms get cleaned and towels changed everyday; even if you don't put the make my room sign up outside your door.The front desk staff were very friendly and helpful; speaking English; Italian; German... you name the language!The breakfast is good with good coffee; cakes; cereal and yogurts.I have only 3 negative things to say:1) You don't have double beds; but rather two single beds placed side by side (a shame when you're sharing with your loved one!).2) The walls are thin and you can hear the noises from the room next door clearly.3) The area has a slight 鈥渙utskirts鈥?feel; with few people around and a bit dirty (but within a few minutes walk you鈥檙e in a decent area).Generally though a very good hotel for the 2 stars and for its location. I鈥檇 definitely recommend it to my own friends. 231524,MariaMike,04/04/2007,Clean hotel in a good location Four of us stayed in this clean; simple hotel in April. The hotel Paral.lel is part of the Nunez Narrvao hotel chain; of which it is one of their mid-range budget places to stay. The rooms were spacious and very clean with satellite TV; a mini-bar and safe. Breakfast and room service were available at an extra cost; but we decided to eat out for breakfast at local cafes. The staff spoke English well (if your Spanish is not that good!) and were very friendly and helpful. Good location - 5 min walk from Paral.lel Metro (which is then a 10 min ride to La Rambla) and the funicular which takes you up to the hill. Also; a fantastic restaurant nearby called Elche. All in all; highly recommend this hotel if you're ok with no frills; a good price and good location just outside of the main centre. Would stay again. 231524,Bobie81,01/25/2007,Good; clean and in convenient place Great hotel; very very clean. Very nice staff. Free wireless internet in rooms. There was no problem when I wanted to change room. Single rooms are quite small but still comfortable.Some rooms (on 5th floor) have very nice balconies. Rooms with windows going out on avenue Parallel are little bit loud.I recommend it 231524,khoskon,01/08/2007,EXCEPTIONALLY CLEAN HOTEL CLOSE TO RAMBLAS I performed extensive research before booking this particular hotel because I wanted to make sure to obtain the best value for the money. This is a great little hotel (more like an apartment). The staff is very friendly (some more knowledgeable than others) and the rooms are very comfortable and exceptionally clean with spacious beds. The rooms are small; but well apportioned for Europe. If you can find a better deal; I challenge you to share. I recommend this hotel to anyone who is not a snub like most people I know!!!! One word of caution: BARCELONA IS A VERY NOISY CITY NO MATTER WHERE YOU STAY; UNLESS YOUR HOTEL IS FAR FROM THE ACTION. 231524,TravelinBBs,12/27/2006,Absolutely faultless hotel! We are a well-travelled couple in our early 50's and we stayed 4 nights at the Parallel along with our 23 year old son the week before Xmas. Our rooms were spotless; beautifully appointed; warm and included Sky TV and a personal safe; both of which were free. We also had free internet access in the hotel lobby. Every single member of staff was conscientious; helpful and friendly. The breakfast buffet offered a fantastic choice and was available until 10.30 each day. We would recommend this hotel to anyone who appreciates quality and value for money. It also offers really easy access to the Ramblas; the sea; Montjuic and the underground system. Can't praise it enough and we'll be back!!!!! 231524,tocanada2,12/18/2006,Great hotel but not very Spanish Free internet access from the Lobby computer 231524,ATripAdvisorMember,07/07/2006,so convienient and super friendly! I stayed in this hotel with my friend whilst enjoying the sights and sangria in Barcelona before moving on to our next location - was a fantastic place to stay. Very clean and basic which is exactly what you need when you are just beaching and travelling and drinking your way around the city!If you are looking for luxury then it is just a basic need kind of place but still more than enough for a convienient and nice stay in a hotel.The staff were more than friendly and were always willing to help me out with directions considering my poor spanish! We also came back to the hotel from nights out at all hours and they were more than friendly at 6am! Only problem we had was hearing the dogs that were next door crying becasue their owners had left them whilst they went out - not very likely to happen again though so proves this hotel is worth your while! Enjoy La Ramblas! :) 231524,ATripAdvisorMember,06/30/2006,Very Clean Just returned from a 3 night stay at the Parallel hotel in Barcelona. Had a fantastic time. Was pleasantly surprised when the cab stoped at the Parallel. We walked in the clean and friendly reception area; checking in was easy and we only had to wait about 2mins until we were given our keys.We were given room 110; it was on the corner so we got a nice view of the street outside. Sometimes it was abit noisy at night but nothing to worry about really!. The room was Very clean; the bed was nice and the bathroom was really nice too!. It was a spacious enough room with a tv; mini bar and safe. The rest of the hotel i.e hallways etc were also very clean.There was a breakfast room but me and my boyfriend decided to go out for brekky in the local cafes.The reception staff were helpful; they let us have a map and marked off where the hotel was so we could always find it; and they were happy to order us a cab when we needed one. The Parallel is about a 10-15min walk to the Las Ramblas.Overall; I would stay here again; nice clean hotel with everything you could need; much more like a 3star than 2star! 231524,kentyankee,02/18/2006,I keep coming back ;;; Been here twice and would certainly stay here againThe Parallel is a clean basic friendly hotel about 10 mins walk from Las Ramblas. If you want luxury I wouldn't stay here but if you're on a budget you can't do betterHelpful staff - Rooms spotless as are bathrooms Area looks a little run down but have never had problems and have returned to the hotel at all hours (midnight well into the early hours) They have triple rooms - superb removes the need for one of a group to room aloneLots of typical local bars cafes nearby - great for breakfast; coffee or something stronger 231524,koord,01/29/2006,Value for money Great stay if you expect the your basic needs to be in order. The only downside was the fact that the staff said the airco wouldnt be switched on before may and it was allready pretty warm in april. Would go there again for a future stay! 231524,kevbrad,10/25/2005,Excellent basic hotel Spent six nights at the Parallel in Sept/Oct 2005Excellent fairly basic hotel; similar to a Travelodge in UK terms. Clean rooms and very friendly and helpful staff.Fifteen to twenty minute walk to Ramblas or a short hop to the Metro station across the road.Lack of an inhouse bar disappointing but as there are plenty of local bars and cafe's nearby not a major problem.Good breakfast if included in your deal. 231524,Moreea1,10/03/2005,Nightmare My daughter and I were there September 22; 2005. We planned to stay for 7 nights however; after the second night we were out of there. The hotel is nice and clean but the walls are paper thin and you can hear everything in the next rooms. Let me not mention the rock hard mattress. We didn't sleep the first two nights because of all the noise in the next room; all night long. They don't have a business center as they claim; only a single computer in the lobby. They make you pay $8 Euros for an terrible breakfast. The location is in a bad; dirty area and very dangerous to walk at any time of day. Its also a hike to the Ramblas or oceanfront. It totally sucks! We checked out after the third night and ended up at a nice place for $40 Euros more; Hotel Pulitzer; which is located dead center of Placa Cataluna. It's walking distance to everything! Perfect little hotel; with free internet access; great staff and yummy breakfast! Very safe! Totally worth it! If you are looking to staying somewhere safe with easy access to everything don't stay here; stay at Hotel Pultizer or look for a place near Las Ramblas or Placa Catatluna! 231524,ATripAdvisorMember,09/24/2005,Good value showReview(3935988; 'full'); 231524,Piglet77,08/10/2005,Great Hotel! showReview(3751717; 'full'); 231524,ATripAdvisorMember,06/29/2005,Good location showReview(3618912; 'full'); 231524,Dickos,06/05/2005,Pleasant Surprise showReview(3529945; 'full'); 231524,lindseyayk,04/17/2005,Recommend this Hotel showReview(3370398; 'full'); 231524,ATripAdvisorMember,04/15/2005,Met my basic needs showReview(3365776; 'full'); 231524,ATripAdvisorMember,04/03/2005,Value for Money showReview(3324677; 'full'); 231524,tomkirnic,01/06/2005,Value for money showReview(2982202; 'full'); 231524,bobgevinski,11/20/2004,Small and Basic showReview(2837052; 'full'); 231524,doc4converse,06/28/2004,Clean and basic accomodations showReview(2226021; 'full'); 231524,danydany00,12/10/2008,Bellissiomo++++ showReview(22603992; 'full'); 231524,lass,12/01/2008,Excelente Hotel en Barcelona... showReview(22599822; 'full'); 231524,jgavilan74,10/20/2008,Me encanto Paral.l showReview(21042611; 'full'); 231524,lass,08/19/2008,Non per chi 猫 scrupoloso in fatto di pulizia showReview(19636364; 'full'); 231524,lass,07/23/2008,Hotel id茅alement plac茅 脿 deux... showReview(18522114; 'full'); 231524,gallardojj,07/15/2008,Altamente recomendable showReview(17913643; 'full'); 231524,lass,07/12/2008,Tr猫s bien plac茅; mais un peu decevant. showReview(18529318; 'full'); 231524,lass,07/09/2008,Sicuramente positivo showReview(18529317; 'full'); 231524,lass,06/27/2008,gerne wieder showReview(17436176; 'full'); 231524,lass,06/24/2008,Gerne wieder! showReview(17436181; 'full'); 231524,lass,06/16/2008,sehr zu empfehlen! showReview(17436175; 'full'); 231524,lass,06/02/2008,Gerne wieder showReview(17436174; 'full'); 231524,lass,05/27/2008,Gutes Preis- Leistungsverh盲ltnis showReview(16597991; 'full'); 231524,lass,05/21/2008,gerne wieder showReview(16597990; 'full'); 231524,lass,05/05/2008,Sehr nettes Personal... showReview(16731662; 'full'); 231524,lass,04/17/2008,Gutes Hotel Lage eher unattraktiv showReview(15567493; 'full'); 231524,lass,04/17/2008,tr茅s bien plac茅 et confortable showReview(15567492; 'full'); 231524,lass,04/05/2008,empfehlenswert showReview(15567487; 'full'); 231524,lass,04/04/2008,tr猫s bien situ茅 showReview(15567486; 'full'); 231524,lass,04/01/2008,Sehr gut f眉r 2 Sterne showReview(15567485; 'full'); 231524,lass,03/26/2008,Je conseille cet hotel pour le rapport qualit茅/prix showReview(14726905; 'full'); 231524,lass,03/24/2008,Sehr zufrieden und zu empfehlen showReview(14726904; 'full'); 231524,lass,03/09/2008,S茅jour en famille mi f茅vrier... showReview(14650115; 'full'); 231524,lass,02/13/2008,Zentral; sauber; unkompliziert showReview(13983049; 'full'); 231524,lass,01/30/2008,Zentral gelegen und preiswert showReview(13197673; 'full'); 231524,lass,01/19/2008,J'ai pass茅 3nuits dans cet... showReview(13307970; 'full'); 231524,lass,01/09/2008,Mi sono trovata benissimo... showReview(13163358; 'full'); 231524,lass,01/06/2008,L'hotel 猫 esattamente come... showReview(13163356; 'full'); 231524,lass,01/04/2008,Bien situ茅 par rapport aux centres d'int茅r锚t de la ville showReview(13197665; 'full'); 231524,lass,12/24/2007,soddiscecente showReview(18529320; 'full'); 231524,lass,11/23/2007,L'hotel 猫 molto buono; vicino... showReview(11417003; 'full'); 231524,lass,10/31/2007,Consiglio questo Hotel;ottima 猫... showReview(11417004; 'full'); 231524,lass,10/18/2007,tolle Lage showReview(11658687; 'full'); 231524,lass,10/17/2007,Jederzeit zu empfehlen! showReview(11658686; 'full'); 231524,lass,10/05/2007,sehr gutes Preis - Leistungsverh盲ltnis showReview(11658685; 'full'); 231524,lass,09/26/2007,Bon rapport qualit茅 prix showReview(11658683; 'full'); 231524,lass,09/26/2007,Sono stato ospite del paralel... showReview(11417005; 'full'); 231524,lass,09/25/2007,Netter Schlafplatz f眉r Touristen showReview(11658684; 'full'); 231524,lass,09/09/2007,Sicuramente buona la... showReview(11417006; 'full'); 231524,lass,09/07/2007,La sua posizione 猫 ottima per... showReview(11417009; 'full'); 231524,lass,09/02/2007,Hotel ottimo gurdando il... showReview(12648747; 'full'); 231524,lass,09/02/2007,Ottimo viaggio e ottimo l'hotel showReview(11417008; 'full'); 231524,lass,09/01/2007,L'hotel 猫 posizionato a 15... showReview(11417007; 'full'); 231524,lass,08/30/2007,Rapporto qualit脿/prezzo molto... showReview(11417011; 'full'); 231524,lass,08/30/2007,Come da descrizione;ottimo... showReview(11417010; 'full'); 231524,lass,08/23/2007,Ottimo albergo (superiore alle... showReview(11417013; 'full'); 231524,lass,08/21/2007,Hotel molto carino stanze... showReview(11417012; 'full'); 231524,lass,08/17/2007,W眉rde es jederzeit wieder buchen showReview(11446060; 'full'); 231524,lass,08/07/2007,Sch枚nes; gut gef眉hrtes Hotel in bester Lage showReview(11446059; 'full'); 231524,lass,08/02/2007,Sauber; guter Service - und von dort ist alles gut erreichbar showReview(11446058; 'full'); 231524,zifRoma,07/20/2007,ottimo rapporto qualita' prezzo showReview(8203039; 'full'); 231524,lass,07/16/2007,Lo consiglio a tutti veramente... showReview(12650886; 'full'); 231524,lass,05/14/2007,Une bonne adresse 脿 conna卯tre showReview(11426356; 'full'); 231524,lass,05/14/2007,Ottima sistemazione a due passi... showReview(11417015; 'full'); 231524,lass,05/11/2007,Gerne wieder; da sehr zentral showReview(11426355; 'full'); 231524,lass,05/11/2007,war okay showReview(11426354; 'full'); 231524,lass,05/09/2007,L'albergo 猫 carino 猫 l'offerta... showReview(11417014; 'full'); 231524,lass,05/04/2007,Posizione buona; personale... showReview(11417016; 'full'); 231524,lass,05/03/2007,kann man weiterempfehlen showReview(11426353; 'full'); 231524,lass,04/26/2007,zentrumsnah und sauber showReview(11406220; 'full'); 231524,lass,04/24/2007,El hotel est谩 bien situado; no... showReview(11417001; 'full'); 231524,lass,04/18/2007,Sehr sauberes Hotel mit... showReview(11417017; 'full'); 231524,lass,04/06/2007,Kann ich bestens empfehlen. showReview(11406219; 'full'); 231524,lass,03/23/2007,L'hotel si trova a 10 minuti; a... showReview(11417018; 'full'); 231524,lass,02/05/2007,L'hotel paral lel est bien... showReview(11417019; 'full'); 231524,lass,01/13/2007,Tr猫s bon accueil; proximit茅 du... showReview(11417021; 'full'); 231524,lass,01/08/2007,Agr茅able mais bruyant showReview(11386803; 'full'); 231524,lass,01/08/2007,Hotel molto carino; camere... showReview(11417002; 'full'); 231524,lass,01/07/2007,H么tel tr猫s bon rapport qualit茅/prix showReview(11386802; 'full'); 231524,lass,01/06/2007,Ottimo hotel. Buono il rapporto... showReview(11417022; 'full'); 231524,lass,12/15/2006,Die offenheit und... showReview(11417023; 'full'); 231524,lass,11/08/2006,Einfach sch枚n showReview(11376438; 'full'); 231524,lass,09/27/2006,Sauberes Stadthotel in der N盲he der Rambla showReview(11354457; 'full'); 231524,lass,09/26/2006,Gerne wieder showReview(11354456; 'full'); 231524,lass,09/25/2006,Gerne wieder; aber nicht unbedingt am Wochende showReview(11354454; 'full'); 231524,lass,09/25/2006,Empfehlenswert showReview(11354455; 'full'); 231524,lass,09/20/2006,3 nuit茅es 脿 Barcelonne; tr猫s... showReview(11417025; 'full'); 231524,lass,09/20/2006,Buon rapporto qualit脿/prezzo... showReview(11417024; 'full'); 231524,lass,08/11/2006,h么tel tr猫s bien situ茅 dans barcelone showReview(11337249; 'full'); 231524,lass,07/20/2006,Das Zimmer wr f眉r ein 2*-Hotel... showReview(11417026; 'full'); 231525,Ghauri75,12/29/2008,Don't waste your money! We went for a Xmas break and choose it for its prime location; when we saw our room we both thought.... its tiny!! i mean how were we both going to get changed and move around in it??? It had no natural light only a tiny window near our feet with the view of a buildings roof!!! There was no tea; coffee or water in the room not a single english channel on the oversized TV. Tiles in the shower were mouldy; No Clock ...basics we expect from a 3 star in europe!!! When asked to move we were told the hotel was full.As for the free tea and pastries at reception....well the tea tasted like TCP (Had to buy tea from down the round every evening; so its not the milk they use in spain as we first thought)and the coffee had been brewing all day so was like tar. The pasties were hard dryed up crossaints which tasted like cardboard.The room cleaning only happens in the morning; so if you want a lie in; your room doesnt get cleaned or get your towels replaced.Staff were friendly but were always trying to sell you something...the tourist bus tickets...which were such a rip up.26 euros for a bus tickets that is always overcrowed; only ever goes in one direction...so if you see a sight and want to go back you have to sit the entire 1hour 20 minutes of the bus ride to get back to the stop you got on. As it was raining couldn't sit upstairs and see the views. The buses only run up to about 6 in the evening at some stations. Metro is so much better.Save your money and book in a hotel you can actually move around in; and know time of the day it is outside. 231525,Harry031,11/17/2008,Fantastic Staff This hotel is in a fantastic location; as many previous have said; and the staff are wonderful; polite and gracious to help out. The welcoming on check in was well beyond 3star expectation - glass of cava; nibbles; map with areas to be cautious of/ good areas to go shopping in etc. There is a little area with tables and chairs to sit and drink tea/coffee/water with pastries avail - any time; no charge. Our double room was very spacious and noticed the sofa could be used as fold out (double?) - and there still would have been ample room. Was rather noisy; but seemed to have someone doing major renovations nearby until midnight; then started again at 5am!!Highly recommend going to Cathedral just around the corner; in evening; as there always seemed to be something going on or performers. Sat 6pm locals come to dance their traditional dance. Other trip highlights La Casa Battlo!!!!!; Park Guell (take bus 24); and around Port Vell and the beach. Making an early start really pays off in this city. 231525,skybluefan,11/06/2008,Good hotel; great location This hotel is in a fantastic location - right in the heart of the Bari Gotic. The rooms are very clean; comfortable and well equipped. We a had a great little balcony. As its in the heart of a busy area it can be a little noisy if you have a street facing room. The staff are very helpful and friendly.This is a good choice for a mid price hotel - a great place to stay if you plan to do lots of exploring. If you are planning on spending a lot of time in the hotel (you're in Barcelona; why would you??) you might find it a little basic. Because of its location the rooms are relatively small and the facilities a little limited (small bar; terrace; pc for internet access) but If you are there to enjoy all the wonderful things Barcelona has to offer I'd say its and ideal place to stay. 231525,barcelonabid,11/06/2008,Delicious breakfast street entertainer 231525,superfanatic,11/04/2008,This was a Great Location in Barcelona We stayed at this hotel for 4 days and it was a perfect location to see all of Barcelona. A block from Las Ramblas and right in the heart of the Barri Gottic; we were able to see everything easily. The staff was friendly and helpful and the room was large and clean. I would definitely stay here again! 231525,igmg,10/27/2008,would definitely return Decided to stay here for weekend with my wife after reading some reviews. very happy overall with hotel. staff friendly and very approachable and helpful. i couldn't really fault them. the room was a bit small but fine. it was very clean and comfortable. TBH i would have no reservations returning to stay here again. 231525,Neilnric,10/23/2008,Excellent location I agree with many others with regards to this hotel and it's high standards. We stayed here before and after a cruise and found this to be an excellent location for all the main sights; restaurants and public transport.The rooms are quite small but very clean and the bathrooms have good facilities and every ammenity should you forget toothbrush etc.The breakfast has an excellent choice- we had paid this in with the room price and I suppose it is a little pricy if you pay separately as there are plenty of places nearby where you can get a croissant and coffee for a few Euros.The welcome Cava is a nice touch and the staff are very helpful; although I would not go with their restaurant recommendations as the one the recommended to us- Nexus was not at all Spanish!Tallas de Tapas in the square immediately to the right of the hotel offers excellent Tapas as does Xeloc to the left of the hotel.All in all a great hotel- worth paying the extra for. 231525,Debla24,10/17/2008,Loved the H10 ..... I have just returned from a 3 night stay with my 66 year old mother at the H10 Raco Del Pi. I had stayed at the 4 star Olivia Plaza on my previous visit to Barcelona; but this hotel far exceeded my expectations in terms of price; quality and customer service for a 3 star rating. Check in was quick and simple and the welcome glass of cava was a really nice touch. Reception staff helpful in suggesting restaurants; etc. The room was spacious with sufficient wardrobe space. Twin beds with 'ever so soft' pillows and extra pillows and blankets provided. Bathroom standard size with good supply of toiletries and towels changed daily. The free afternoon coffee; tea; water and pastries were great after a day of shopping or sightseeing. Yes; the pastries were probably left overs from breakfast as suggested by another reviewer; but hey they were free and would only have been thrown away! The location was ideal - just a couple minutes off Las Ramblas. This was a last minute booking; that I made after reading other Trip Advisor recommendations - and they were not wrong. My mother and I both agree that we would definitely recommend the H10 to anyone looking for a good value for money hotel in the centre of Barcelona. 231525,nodata,10/06/2008,Absolutely fantastic! My husband and I spent 6 nights at the H10 Raco Del Pi at the beginning of September. We loved it! When I booked I asked politely for a room with a balcony. Not only did we get a balcony - we got two! Our room had 14 foot ceilings and balconies with double opening doors on two walls. Does it get any better than this? Honestly; it was beyond perfect. It was quite hot the week we were there and we really appreciated the air conditioning too. This was a normally priced room; not an upgrade in any way.Many other people have mentioned the large; clean modern bathrooms; and ours fit that description as well. The location is unbeatable as well. We could walk to see so much - Las Ramblas; the beach area; La Raval; the Cathedral; many of the museums; some great shopping; loads of restaurants; and; of course; some of Gaudi's works. The metro is a few moments walk from the hotel for everything you can't get to by foot.We had nothing to complain about in the noise department. Yes; the street is full of people during the day; but even so; when we closed our doors it was quiet in the room. And at night there is hardly a soul.The staff were super friendly and helpful. We had no problems for them to solve; but they always greeted us with a smile and a friendly word whether we were coming in or going out.This hotel really lives up to its billing. I would heartily recommend it to anyone and everyone. 231525,shadepalm,09/26/2008,Friendly staff; great location! We relied on the comments of Trip Advisor members and were very happy with our choice for a short stay in Barcelona. This hotel is well located for walking and a short taxi ride from the train station. Good tapas bars close by. Very friendly staff greets you with a glass of Cava. Nice! The room was small but very clean. The bathroom was very nice with everything you need including lots of hot water. We are mature travelers with lots of miles traveled and would stay at this property again. The breakfast; albeit expensive; was delicious. Plenty of protein to keep you going. We found this property to be a very good value in an expensive city. A word of caution: the taxi drivers in Barcelona range from world class diplomats to snarly characters who know very little of the geography of the city and pretend not to understand a word of English. We had both. There is a minimum charge of 10 Euros from the airport for a taxi. One of the most expensive taxi systems we have every experienced; anywhere. The train from the airport to the city and outlying areas works very well. 231525,croftonMelbourne,09/24/2008,Comfortable and friendly We stayed at H10 Hotel Raco del Pi Barcelona for 3 nights in August 2008. We are a mature couple who like to explore on foot; getting the real flavour of a city; its people and culture so we tend to research the location where we wish to stay thoroughly. We describe ourselves as backpackers at heart who have matured to enjoy reasonably comfortable accommodation. We chose Raco del Pi because it is conveniently located in the old city (Barrio Gotic) with narrow alleys and streets; surrounded by reasonable quality; low cost restaurants and close to Las Ramblas; subway etc and a short walk to the Plaza Catalunya shopping precinct and open top bus routes.The hotel staff were always helpful and enjoyed the welcome class of champagne on arrival. We always request a quiet room and they obliged; with the street noise from mainly foot traffic disappearing by mid evening. The room was reasonably large; bathroom was clean; a fridge in the room and air conditioned. The room was serviced daily and whilst our chosen price range does not provide 5 star sparkle; the hotel was clean and comfortable with a good shower. We will return to Raco del Pi without hesitation. 231525,Lyds76,08/31/2008,Great location; everything else about it is fine too I was not disappointed about the hotel. I knew that it wasn't a luxury hotel so did not expect that but as promised it was well located; near the shops; restaurants; market and walking distance to the sea side. It was reasonably quiet at night and clean enough. I definitely did not see any bugs or cockroaches but maybe they could have made a bit more of an effort in the bathroom. It was ok though. The free coffee and internet were appreciated. Overall; we spent very little time in the hotel and it completely did the job; I'd happily stay there again if i was in town with friends. If i was away on a romantic week end i might try something a bit more luxurious. 231525,KatySpinach,08/05/2008,Perfect Location for Exploration Raco del Pi is so well placed and I was very pleased to agree with the other reviews on this website. The staff are indeed friendly and helpful (though one member of staff repeatedly told us to avoid the Ramblas which did start to grate).The breakfast is expensive and we found it much better to go up to the square to the Cafe del Pi; get used to waiting in Spain as they take their time.The room was clean and modern with SKY and CNN for English speakers. I would also say that we experienced no hint of a cockroach and I was surprised to read another reviewers comments on this.If you want somewhere in the thick of things that is very quiet with comfortable firm beds and polite staff; look no further! 231525,aureus30,07/26/2008,Gret location We got the bus from the airport to Place de Catalunya; it was a 5 minute walk to the hotel; just off La Rambla. The receptionist was very friendly; we were offered a free glass of cava. The room and bathroom were very nice. There is free internet access on the ground floor; next to the bar. Breakfast is expensive 10-15 euro so we didn't have it. There is a bakery just across from the hotel (go left exiting the hotel; it's about 15 metres) that sell lovely filled croissants so I'd recommend there. Between about 2pm and 6pm in the hotel; there are croissants and rolls (presumably breakfast leftovers) on the bar along with coffee and you can help yourself for free. All in all it was an excellent hotel; only lacking a swimming pool; but there are plenty of buses to the beach. If going to the beach I would recommend going up to the far end by the Olympic Port (outside hotel Arts); the beach is a lot quieter there. 231525,blackcard,07/22/2008,Fancy Hotel With STIFF BED This hotel is very elegant and has a great location near Las Ramblas.The beds are very stiff. The beds are very cheap. There are lots of roaches and baby roaches in the rooms.The staff is friendly. 231525,mikemangino,07/22/2008,Enjoyed the stay Definitely enjoyed our stay at this H10 hotel. It was very close to many of the major attractions; including Las Ramblas. The hotel is down a smaller alley; so it's pretty busy during the day but is quiet at night so you can sleep. There are very many shops and restaurants in this area; so you don't have to go far for a meal or to do some shopping. Hotel staff was very nice and helpful; and offered me medicine from their personal medicine cabinet when I was feeling under the weather. Hotel room was very clean. Bathroom was nice and clean. Bed was fairly comfortable. Television had channels in a few different languages. Business center downstairs was free; so that was very nice. Don't think I had any major complaints about my stay. 231525,987654321abc,07/18/2008,The location was the best thing about the hotel Great location. Near enough to see the best of most tourist attractions within walking distance; with the ability to escape from all of the hustle and bustle when you need to sleep. Quite a small hotel. You definitely pay for the location rather than any facilities in the hotel. The staff are like any others in hotels; friendly but you'd expect that surely? Our room was cleaned every day. They gave it a bit of a tidy anyway. Fresh towels each day and a constant supply of toiletries. Ladies; I would recommend that you take your own hair dryer; regardless of the fact they say they have one. There is a terrible and pointless contraption in the bathroom which looks more like something you'd unblock a drain with and does nothing but blow out about as much hot air as a granny's fart... That aside; I'd recommend staying there purely because of where it is; but they certainly judge their prices based on that rather than anything else. Would not suggest it for families with small children. Best suited to couples or business. 231525,scoobydoobie,06/08/2008,Wonderful Location. Didn't like the beds. Hotel H10 Raco del Pi is terrifically located in the heart of the Barri Gotic on a street that is fairly busy during the day but absolutely dead quiet at night. It can be just a tad bit difficult to find the hotel again for the first time once you've made your initial journey out of it; but that's part of the beauty of staying there. The staff are very nice; the rooms are modern and clean; my only complaint with them was that the bed was not very comfortable to me. Were it not for the bed; I'd give the hotel five stars. One other thing; you have to pay an extra 2 euros per day if you want a key to use the safe in the room. Overall; this was a nice hotel in terms of location and qulaity of the room; other than it being just a little small (but perfectly adequate with a clean and updated bathroom too). The price was a bit high; not that the rooms aren't nice; but they definitely milk their location a little. I'd stay there again as a sure bet but I'd be interested for curiosity's sake to try someplace else next time in Barcelona. 231525,ccsmyth,06/06/2008,We loved this hotel Room 202 231525,cattailcruiser,06/04/2008,Great location We stayed at the Raco del Pi before our cruise on the Norwegian Jade. The location was perfect! We walked to the Sagrada Familia; La Rambla; wonderful restaurants; and shops. The rooms were small; but clean. The glass of cava upon arrival was a nice touch. The breakfast was wonderful! We will stay here again. 231525,lovebarcelonaUsa,05/28/2008,Clean; friendly; quiet Wife and I spent eight nights here. Greeted in the lobby with a free glass of spirits. Room and bath were adequate in size for two people; and very clean. Did not eat in the hotel's restaurant; though we did enjoy the daily; free fruits; nuts and other snacks from the lobby. There's also a small convenience store across the street from the front entrance which we took advantage of for a few late-night snacks. The hotel is a short walk from dozens of ancient Barcelona sites. 231525,Waterloomoo,04/20/2008,Good all Rounder The hall way 231525,Firethorne,04/13/2008,Great position The hotel is right in the old part of Barcelona - narrow streets which is a bit tricky for taxis dropping you or picking you up at the hotel. You are in walking distance of Las Ramblas and the shops. The hotel was clean and tidy - nothing exceptional; but nicely appointed. We were offered a glass of sparkling wine on our arrival and hot drinks were available FOC throughout the day from the small bar area. Breakfast provided everything you needed; but the restaurant space was somewhat challenged!!!I would recommend this hotel for anyone wanting a no nonsense place to stay in the city - clean; modern and 'there'!! 231525,barbarakent,04/12/2008,great hotel My husband; myself and another couple have just returned from a 4 night stay at this hotel. The location was great; just one street back from The Ramblas so nice and quiet; but just a short walk to any thing you could want; transport; resturants etc. The staff are really nice and helpful. The rooms were large (for a city hotel) and very clean. There were lovely touches like all the free toiletries and grooming products in the bathroom and even a shoe shine and needle kit in the wardrobe. Plus when you got back in the late afternoon exhausted from sightseeing there was free tea; coffee and pastries.The breakfast was very very good;cant think of anything that wasn't there; but very expensive (so have it on the 1st day when it is half price). All four of us would recommend this hotel. 231525,levelife,03/28/2008,Fabulous Location. I stayed here with my wife for 4 nights. The hotel is on a pedestrian street. The hotel is modern and clean; the reception staff were always polite and helpful. Our room was pretty small but very comfortable. I had previously stayed here a few years ago and when I knew I had to be in Barcelona again this hotel was my first choice mainly because of it's location just off Las Ramblas in the barri gothic area with loads of shops and places to get a good meal just a couple minutes walk away. Try and get a room at the front of the hotel. 231525,Blundellsands,03/12/2008,Great location This is a good hotel in a great location; ideally situated just off La Rambla and less than 10 mins walk from Placa Catalunya where the airport bus stops! You are met with a welcome glass of Cava on arrival and there are coffee; water and cakes available all day free of charge; which is great after sightseeing! The breakfast was excellent both in choice and quality; there being both hot and cold dishes. The room we had was at the top of the hotel with a small window at floor level; but it was large and well appointed with a spa bath in the bathroom! There are plenty of restaurants nearby; but we found Barcelona generally more impersonal and expensive than other Spanish cities we have visited; and that includes Madrid! However; everything Gaudi is memorable; and if you like football a visit to Camp Nou is a must! 231525,gingersmum,03/08/2008,Dissappointed! We have just returned after spending 3 nights at this hotel and we were very disappointed!As a result of reading some reviews; I took the trouble to email the hotel to explain that our visit was for a special occassion (our wedding anniversary) and please could we have one of the larger rooms at the front;overlooking the street.They completely ignored my letter and we were given a very small room at the back;with a view of a brick wall! I did go back to reception and they offered me the same room on another floor but with no windows!!(Although we had a window;the curtains were too narrow and there was a big gap down the middle so we were unable to make it dark...at least no one was able to see in due to being overlooked by the brick wall!)Our room was so small that we were unable to move around the bed at the same time ;so had to take it in turns to lie on the bed to enable the other to get ready.The bathroom was ok though except the shower sprayed the floor ;and all our stuff ;until we got used to it!On arrival we were offered the breakfast deal i.e.if you paid up front for all days you could have the first day half price.It was 16 Euros each! Expensive;but we decided that if we ate loads we wouldnt need to bother with lunch.This is what we did ;and it worked well.They also wanted us to pay in cash (for some reason their credit card machine was missing!) we refused as we didnt want to tie up E82 of our cash and guess what...the machine had reappeared the next morning!Very weird!As it is a buffet you can obviously pick and choose but if you are not fussy it was fine.There was : fruit juices;cereals;fresh fruit (lovely selection);cheeses;hams;smoked salmon;rolls;bread;yoghurts;croissants and a good selection of other pastries.Hot food was the same every day: scrambled egg;bacon;fried egg and sausage (the german kind).it was never very hot but was quite tasty.The free drinks and pastries in the foyer that others have mentioned are actually whats left from breakfast and usually ended up being croissants.There was never any hot water left to make tea so we managed with a cup of stewed coffee from an urn.But hey it was free!I have to say that everywhere was very clean and the staff were friendly enough.The position of this hotel is good for walking to lots of places although we felt very uneasy on the Ramblas and tried to avoid it as much as possible.To and from the airport we used the Aerobus which was great and really easy.4.05 Euros each;each way (tried to buy a return ticket but didnt seem possible).It drops you in Pl Catalunya and from there its about 10 min walk.A few other things I should mention: there is no lounge or bar in this hotel and they do not serve any other food apart from the breakfasts.There was free internet access in the foyer and also some newspapers available.Take earplugs as we were woken up at 3am every morning by people clattering down the hard floors and talking loudly! 231525,IrishTravellerDub,03/07/2008,Great Location; Great Value I stayed in this hotel for 2 nights recently and was very pleased with our choice. The reviews on this site were spot on and the hotel did not disapoint.Our accomodation was fine; the beds were a bit on the firm side; but the bathroom was perfect. Our room overlooked the street and; unfortunately for us; some workmen started drilling right under our window at 9 a.m. on the Saturday morning - typical! The street probably hasn't been dug up in the last 50 years and we have to pick the one day.We didn't have breakfast in the hotel - at 鈧?5 a go; I just couldn't justify it. There's a really nice bakery/coffee shop just across the road to the left of the hotel and it's worth trying instead. One point; watch yourself in Barcelona. Three of our party of 12 were pickpocketed and there can be an uneasy air around the Ramblas at night. We never let any of our group walk alone at night. That aside; its a fantastic city and is really worth visiting. 231525,Sadaal,03/06/2008,Fantastic hotel; great location; family friendly. Me and my husband and our 8 month old son stayed 4 nights in this really lovely intimate; clean hotel; with friendly staff.If you can afford this place it is worth it. For the best features was the location and our little balcony where we could sit and enjoy the street and enjoy the wiew of the Pi cantendral in the end of the street witha a glass of cava.The street was busy in day time and in the evening but at night it was totally empty and peacefull as there is no bars on the street just shops.Mind all the rooms have not got balconies or any view at all; so you should make sure to request it when you book the hotel.It was also really family friendly and the baby cot was good. Bathroom was spacefull and clean and the bath tub had a jacuzzyi feature.We got easely up to our floor with our baby buggy in the elevator.The brekfast buffet is fantastic with lots to choose from; and the staff really friendly and our litlle baby son got lots of positive attention. In our deal it was included in the room price but in general it coast 15 鈧?per person per morning.The location could not bee better; with only a minutes stroll to wonderfull piazzas with many eateries both in and outside.The room had got all the required fasilities; TV; minibar; hairdryer and so on.I found this hotel trough this site; and agree with all the positive things that others have experienced.Might be that your search is over. The only bad thing is that we noticed that it is quite full booked; even in off season. So you should book well ahead or have good luck. There is only 37 rooms available.Family from Finland 231525,walkaboutSussex,02/24/2008,Friendly and central Stayed here with my teenage daughter for a couple of nights after reading good reviews. Yes; it was very clean and yes; the staff were very friendly. The free pastries and tea etc a nice touch; although the local cafes nearby are excellent value. The rooms are fairly basic but have everything you need for a short stay. Only noise came from fellow guests arriving back late; although our room had a window looking into the atrium; it might be a bit noisier if you are at the front.Don't let all the graffiti you find in the area put you off; I felt safe enough. If you have a late flight; the staff are happy to keep your luggage as long as you like; they'll even offer you more cava! It can be difficult to find if you arrive in Placa de Catalunya and are rubbish at mapreading as I am; anyway we did get there in the end. 231525,LorraineMartin,02/10/2008,Lovely Hotel ; Centrally Located We stayed at this hotel for 3 nights in Feb 2008. Lovely room with bath/shower etc and balcony overlooking the street outside. There was a bit of noise at night but nothing over obtrusive (tradesmen opening up premises etc).Very welcoming on arrival and very helpful desk staff. Not too sure the cava on arrival is really necessary but that's what they do and there's nothing wrong with that. We ate breakfast at the hotel as the street cafes didn't open till 10ish. However; hotel breakfast was fine and offered a good selection including continental; fresh fruit and english. Excellent location just off La Ramblas and only 10 minute walk to Place de Catalonia and to the seafront. Plenty of good quality restaurants within easy walking distance.Excellent small hotel - ideal for a short city break. 231525,MartHel,01/30/2008,24 - 27 Jan 2008 We have just returned from a 3 night stay at the H10 Raco del Pi.We had a brilliant time in Barcelona and loved this hotel. We took ages to choose a hotel after reading numerous reviews and we were pleased with our choice. The hotel is tucked down a side street very close to Las Ramblas so in a brilliant location. We had complimentary cava on arrival and the complimentary coffee/tea and pastries provided throughout the day were great especially after a busy day out round the city.The staff on reception spoke very good English and were very helpful. We had room 407 on the 4th floor. It is on the back of the hotel so was lovely and quite but it only had two small skylights and a very small low level window (at ankle level!) so felt a bit dark. However it was clean and had everything we needed and to be honest you dont spend much time in the room so we didnt grumble. Looking at the floorplan on the back of our door we shall ask for room 402 next time which was much larger and had a balcony; but it it is on the front of the hotel so imagine it might be a bit noisy at night at busy times of the year. We would definitely recommend this hotel; particularly because of its position.We would also recommend using the aerobus to travel to and from the airport. It went from right outside the terminal to the centre at Placa de Catalyna and cost just 3.90 euros each. It runs every 15 mins even on Sundays and is less than a 10 min walk to the hotel.The hop on hop off Turistic bus is a must. The red tour round the north of the city was more interesting and we used it to get to and from the Nou Camp.For a lovely evening meal we would recommend Attic. A fab restaurant on Las Ramblas. Its above some shops about a third of the way down Las Ramblas. At night you cant miss it as you look up to see a modern and inviting restaurant overlooking the street with a queue of people waiting for tables! It was great to sit at the window watching the entertainers and people going by below whilst enjoying a lovely meal. It cost about 80 euros for a 3 course meal and a good bottle of wine. We loved it so much we went twice but would advise you to book a table or go before 8pm as there was always a queue after 8.30pm because its so popular.One word of warning - be careful about having a drink at the tables in the middle of Las Ramblas. We stopped for a rest and had 2 beers (not large ones) and they presented us with a bill for 15 euros! They charged us 7.50 euros each for a glass of San Miguel!! What a rip off - so ask the cost before you order.We absolutely loved Barcelona and will definitely return and stay at H10 Raco del Pi. 231525,gogogego,01/04/2008,A great hotel in Barcelona We stayed at this hotel over Christmas and it was excellent. You are greeted by very friendly staff (a glass of sparkling wine awaits) and the place is very stylishly decorated and clean. Our room was very nice - spacious with a skylight and a modern bathroom. The pastries and coffee that they provide are helpful when coming for an afternoon rest. Good bedding (high quality sheets; etc); hardwood floors and everything was very clean and presented well. The staff is very helpful and friendly; and it made our stay in Barcelona very pleasant.They were happy to provide us with a map; recommendations and allowed us to store our luggage for the day after we checked out. The locationis also good if you don't mind a bit of bustle - it is in a shopping area; but it is relatively quiet and there are lots of good restaurants and bars nearby. We would definitely stay at this hotel again. For the price; it was incredible value. 231525,Linda77,12/01/2007,great location this hotel is very close to las ramblas and just round the corner from a great shopping street but is still quiet at night. our room was very large for a spanish hotel - with tons of wardrobe space and a sofa. the bathroom was very spacious with a full size bath and shower with nice mosaic tiles. the staff offered us cava on arrival and the hotel has a small intimate bar. the subway is not even mins walk; playa de catalunya not even 10 mins walk. all the hotels in barcelona seem to be at least this price or even higher so we were very pleased with our choice 231525,jvnj,11/29/2007,Loved this hotel! My wife and I just returned from 5 days in Barcelona and we loved this hotel. Ideal location; close to everything and on a great street with cafes; shops and the gothic quarter 1 block away. Very attentive and pleasant staff; free internet; snacks in lobby; directions from staff; etc. Room was clean and modern. Would stay here again and have already recommended this hotel to friends. 231525,Travellerix,11/27/2007,Free internet a bonus Absolutely superb. The free wireless internet was a real bonus as I am a writer and travelled with my laptop.Superb location near cathederal.rooms clean; staff friendly. highly reccomended 231525,muffinboomer,11/18/2007,Great hotel fantastic location outside the hotel 231525,ScooterLondon,11/07/2007,Great value; great location. Lovely hotel; just off Las Ramblas. Fresh fruit in the lobby every dayand sparkling wine upon arrival. The room we stayed in seemed to have just been redone; but it may have just been perfectly maintained! There was internet access in the bar area. Would recommend to anyone who wants a good location; a little luxury; but not huge price. 231525,Justcruisin,11/01/2007,H10; great location; clean with very hard beds! out front balcony window 231525,aapje,10/29/2007,Quirky but attractive; good but expensive It's a little quirky - your experience depends a lot on which room you get; they vary considerably. We started in room 110; which was a dark stifling airless box with a sealed window completely overlooked by the courtyard bar. The a/c was useless and there was no hot water. If this happens to you; ask early the next morning to move to another room [they can arrange this before the following night's guests arrive] rather than ask them to repair the problems; because the latter won't happen.... We were moved to the third floor and a room with a lovely little balcony overlooking the Carrera del Pi - much more what we wanted!The Raco has many plus points; but if you get landed with a poor room; it's not worth the money unless you can change. 231525,nicholas40,10/11/2007,Good if you make it so ! Excellent location;clean;rooms a good average size(for a european!)The hotel is non smoking but someone had smoked in our room so we were promised a new one on the morning - this proved to be very small with a three quarters bed and it took a lot of 'discussion' with the manager before the honeymoon suite mysteriously became available ! After that;no problems and overall I would recommend it;but if you're unhappy with your room;stick to your guns.Forget the breakfast - there is a superb cafe only a few metres away with serves excellent pastries ;coffee etc at a fraction of the cost. 231525,JaLor,10/01/2007,Neat; clean and priced right Good location for access to the Rambla; Cathedral and Gaudy.Hard to find since it is tucked away down one of the little side streets off a courtyard; but it all adds to the atmosphere of Barcelona. Don't count on your GPS since it is hard to pick up a signal among the buildings.The rooms are good size for Europe and more like N.American size. Clean with comfortable bed. Nice roomy clean washrooms with lots of hot water. Clean lobby; halls and stairways. The lift is a bit shakey and slow but works and can actually hold a few people. Don't count on the internet access since the desk staff can't figure out how to connect; although there seems to be access points on each floor. They still have one computer in lobby which is usually relatively easy to get on.Staff are very pleasant and eager to help (even if they can't). Speak English well and can always get there message across. Didn't eat in the hotel although they do have a morning breakfast.The area is very entertaining; lot's of hussle and bussel(particulary on the Saturday--but dead quiet on Sunday -- surprising!) and many places to eat. Just sit on the Rambla and have a nice tall cold beer and watch the activity. Cathedral is a short walk away and Gaudy can be reached on foot but will take about 15-20 mins. Metro nearby but I would recommend a taxi if coming in from the airport for about 20euro. If going to Port Vell another 20e (special fees to port + luggage charges).Sorry; no pictures of hotel since all have me in them struggling to get the internet connection! 231525,SHJ199,10/01/2007,On a city break ? Stay here. So you're planning a city break to Barcelona ? Never been before? You're reading all of the reviews but can't decide where to stay ? When you don't know the city at all; it's so confusing having to weigh up the various permutations and options. After all; you want to enjoy the trip; not be let down by a bad choice of hotel; right ? I had the same difficulties; but am very glad that I opted for the Raco del Pi.If you want roof-top pools; plush facilities or funky interiors to relax in whilst visiting a great city; this hotel is not for you. However; if you want a clean; comfortable and friendly base for exploring the delights of the city on a long weekend; with little time to waste; Raco del Pi will suit you perfectly.Previous reviewers have not lied. The location is absolutely PERFECT (in the heart of the gothic quarter). The discreet entrance is on a pedestrian only street (though taxis can pick-up / drop off at the door). The Cathedral is only a moment鈥檚 stroll away. In the opposite direction Las Ramblas is no further. Shops and cafes abound. Similarly; the waterfront area; museums and main central tourist sties can all be easily reached on foot from the front door. This truly is a central location.We booked a standard double room just one week before our 3 night trip. The only request I made was for it to be non-smoking. We were greeted by a friendly 鈥淗ola鈥? a glass of Cava and a front facing room of ample size on the first floor; with a balcony view of the street below. The bathroom (with customary toiletries) was large enough for a bidet. Both rooms were spotlessly clean and a room safe allowed us to store valuables. The beds are firm but very comfortable and the air conditioning can be easily controlled by a wall thermostat.The rate was for a room only; but we welcomed not being 鈥渢ied in鈥?to breakfast in the hotel (though it was extensive and a 50% discount was offered for the first morning). English newspapers lay on a table for guests to read. If you prefer; there is a very pleasant coffee shop 10yds up the street serving a wide selection of pastries or a pretty church square 50yds the other way with two cafes. We were happy to mix it up.All of the staff are very friendly and helpful. Complimentary tea; coffee and pastries are available every afternoon and the free Internet is also available for guest use. If you have a late departure; the hotel will gladly store your cases after check-out so you can enjoy the last few hours in the city.We both enjoy staying in more opulent hotels; but on a city break with so much to offer; the amount of time spent in them doesn鈥檛 justify their cost. Not once did we regret booking this hotel.You can waste your time looking at more options if you want to; but at the Raco del Pi you won鈥檛 be wasting any time in Barcelona鈥? 231525,lassieshropshire,09/01/2007,Loved Raco Del Pi and Barcelona Just returned from a three night stay at the Raco Del Pi with my family.Rooms although not very large were spotless. The staff couldn't have been more freindly and the buffett breakfast excellannt. The position is ideal for exploring Barcelona and very close to pretty squares; shops resturants as well as the pick up point for the Bus Touristic. With what I consider to be very reasonable rates I wouldn't hesitate to recomend this hotel amd will deffinatley use it again as I can't wait to return to Barcellona. 231525,Braunton,08/24/2007,Ideal location Inside the hotel there is a wonderful open space with tables and chairs 231525,WalesTraveller,08/17/2007,Good; central Barcelona hotel We recently stayed in this hotel for 2 nights. It is in an excellent location; not far from the Ramblas (and hence the Metro station) as well as the Gothic quarter; the Cathedral etc. There are plenty of bars and restaurants close by. As many others have said; the rooms are fairly small and although not spectacularly decorated; they are adequate and clean. The bathroom was quite a good size though. There is a little atrium courtyard in the middle of the hotel which is nice to relax in and read a book after a busy day in Barcelona. One downside to this hotel is that there is only one (tiny) lift which is incredibly slow and you have to wait a while for it come! Many times we just gave up!The reception staff were very friendly and welcoming; especially with the free glass of cava on arrival! The free tea/ coffee/ croissants etc during the day was also a nice touch; as well as free internet access if you need it. The breakfast was included in the price of our stay and it was pretty decent.Overall we thought this hotel was quite good value for money considering its central location. 231525,carbs47,08/07/2007,Wonderful experience Just returned from wonderful 4 day break at the Raco del Pi and just cannot find fault with any part of our stay at all. The location of the hotel is second to none - nestled in the very heart of the gothic area; close to shops; las ramblas and catalunya square. I had booked the room directly with the hotel; and emailed a request for a larger room after reading some of the reviews here - we were allocated a larger; corner room at the front of the hotel (304). Whilst the room wasn't huge; it was certainly more generous than some of the other rooms towards the back of the hotel that we peeked into when the maid was cleaning. The room also had two small balconies; one overlooking the pedestrian street (great for people watching with a glass of cava) and the other overlooking a quiet service alley; it was great to open the doors just to soak up the murmur of the street below; without the noise becoming intrusive. We did not eat breakfast at the hotel; but we did enjoy the complimentary coffee and pastries which were always fresh and a welcoming after a long day (or night) out. The hotel staff were also very friendly; offering advice and personal recommendations. Highly recommend this hotel - book direct for best rooms (appx 鈧?42 for 3 nights) . 231525,Patreras,08/03/2007,Excellent This hotel was great for its location; accomodations and service. The front desk was so friendly at check in. How can you go wrong with a cold glass of cava? They booked tours; recommended restaurants; made reservations and called a taxi when we left. The rooms were small; like most of Europe; but had two french doors for great air and ambiance. The hotel is right off Plaza Pi which hosted both an art show and a gourmet foods market during our stay. I would highly recommend this hotel. 231525,Pottandcrock,07/29/2007,Awful Quite possibly the worst hotel I have stayed in - our room was on the top floor with no windows except for two recessed skylights letting very little light. Plug sockets hanging off the wall; very uncomfortable bed and tiny bathroom. Only positives were the service - very friendly staff - and the location; right in the middle of everything. 231525,MrandMrsDuck,07/25/2007,Great small hotel in fantastic location Just returned from a four day stay at this great little hotel. The location is perfect right in the heart of the gothic quarter. Our room was small (207) and had no view - but having said that; the room was clean had everything we needed (except no tea/coffee making facilities - I don't know about anyone else but I need a caffine fix in the morning so poor Nick had to get up and pop out to the coffee shop and bring it back up to the room - no great hardship as it was only 50 paces away). The staff on the front desk were very helpful and always smiling. We would definately stay here again because I think to location is pretty hard to beat - I would ask in advance though for one of the larger rooms and bring my travel kettle (for the early morning brew!!!). A couple of tips for places to see. We loved the Spanish Village (which you can get to from the Blue Route on the tourist bus (very good value and a great way to orientate yourself with the city). We had a lazy afternoon including a leisurely lunch and found it to be a nice restbite from the hustle bustle of the city centre. Cuitadella park was another quiet spot to while away a couple of hours. A great eating place was Sinatra's which is located just off the Plaza de Reil. It's a minute away from one of the main restaurants right on the square that always has a queue!! Another is down on the marina. It is actually a moored boat but I can't remember the name (but there is only one that's a restuarent too) and they did the best tapas we had all trip. All in all a great little hotel in a fab location in an amazing city. Anyone thinking about visiting - should just go and book it ENJOY... 231525,bubble23,07/22/2007,Fantastic location We stayed at the Raco del Pi for 4 wonderful nights and found it to be exactly as people had described - fantastic! The location can't be beaten; right in the heart of everything; with tapas bars; restaurants; sights and local transport links all within a stones throw. The Ramblas is about a 10 minute walk away; with loads of little squares and alfresco bars to quench your thirst along the way! Just as people have said; it is really quiet at night and the hotel's airconditioning is fab. Yes the rooms are small; but to be honest; the cleanliness; location and staff make up for it. We didn't have the breaksfast; as we weren't staying on a BB basis; and it was really expensive (about 15 euros) per person; but there were loads of little places just outside so there was no problem. It did look great though so if you get a deal including breakfast then go for it!The only negative that we found with the location; and it is really minor; is that when the shutters go down; it is quite tricky to navigate your way back through the little winding streets to find the hotel; as all the streets look the same. It took us a few days of trundling around late at night to get our bearings in the dark; which was fun; after a few sangrias; but a little scary if you're alone i would imagine! Also; although the cleanliness of the streets has been mentioned; their methods haven't! As a youngish girl (!) with a penchant for high heals; and a tendancy to get very sore feet late in the evening; I was quite surprised by the ritual spraying of the streets from about 1:30 in the morning onwards. I have normally kicked my heels off by this point; but I learnt my lesson pretty quickly after the 3rd night of slimy and rather yucky feet; to plan ahead and either not wear shoes that will need kicking off; or avoid the sprayers - tricky when they spray the whole of the Ramblas and gothic quarter! Not a complaint in the slightest; but something I wish I had been aware of before going out on the raz!! I would definitely go back to Raco del Pi; and would recommend it to anyone wishing to visit the grogeous Barcelona! 231525,curiousgadgy,07/13/2007,Ticks all the boxes This hotel ticks all the boxes; perfect location; right at the centre yet just far enough away from the noise; thouroughly cleaned each day; air conditioning that works etc etc. It is a small friendly hotel with everything you need to provide a home from home and the staff are all extremely professional and helpful especially the multilingual Yannika who gave fantastic assistance when I had my wallet removed by a proffesional thief on the Metro.3 bits of advice for Barcelona visitors; avoid the metro; have breakfast included in the price (sorry but 16 euros is too much) and stay at this hotel. 231525,beekay458,07/11/2007,Well-located boutique hotel The H10 Raco del Pi is well-located in the Gothic Quarter of BCLN. You just walk out of your front door and you are in the thick of stores; tapas bars; and the beauty of BCLN streetlife. (BCLN is one of the cleanest big cities I have ever visited. They obviously spend a lot of money on keeping their city clean.) Despite the busy location; street noise was not a factor.The H10 is a smallish boutique hotel. It is meticulously clean although; as others have mentioned; the rooms are definitely small. We did not have a computer along and but a guest did complain to me about the WIFI signal. There was a free public computer with printer available for guest use. Mineral water and small snacks are available in the bar. There is a beautiful courtyard in the center of the building which we enjoyed using. The beds were hard but comfortable. The AC worked but not to the degree that one of our friends would have liked. The breakfast; although expensive; was very extensive and filling. 231525,3dodos,07/06/2007,Top location; not bad little hotel The Raco Del Pi excelled in the following areas; location (just off the Ramblas) but in a little street which is busy by day and pleasantly quiet by night; the cleanliness of the rooms were out-standing and well kitted out with useful nick-nacks; however it was somewhat let down by the pretty small rooms (205) the bathroom was particularly small. The other point worth a mention is that the walls are not very well sound insulated :-(Apart from that not bad value for money with the free tea/croissants etc whenever you're alittle peckish. 231525,PapaEdwin,07/04/2007,Awesome Little Hotel in the center of everything First of all thanks to all the people that takes their time to write these reviews. It was very helpfull to read what other people has to say about the places they stay. Everything everrybody says about this hotel is true. I was very happy to haved read these reviews here and found out that I made the right choice. The hotel is like a Boutique Hotel; Rooms are spacious; very high cellings; nice closets; good air conditiong units and they are clean. The staff is very friendly and willing to help you with anything. The rooms have balconies so you can go out and watch the crowd pass by. I didnt see any other hotels in the area. The area is mostly pedestrian. If you travel by car you will need a special permit to go thru that street and there is no parking spot there. So you will have to leave your car about 200 meters from the hotel. By 11:00 pm the crowd is gone so you will have no problems with the noise. Women beware of the blower. If you have long hair or like to blow dry your hair; take your own blower. The blowers are 60's type; a case with a long rubber tube and no much heat or air. The rooms have Wi-Fi high speed internet and free use of a computer in the lobby. They provide bottled water on the lobby and also fresh fruits for free. They will receive you with a glass of Cava; a very apreciated gift after ours of long travelling. Breakfast looked great but I didnt had any. There is a Croisanterie in front of the hotel that have all kind of freshly baked pastries and the coffee is the best. When I go back to Barcelona I will stay at the Raco del Pi for shure and hope you do to. I can highly recomend it! 231525,earthtomark,07/03/2007,Nice place Nice place. Staff was friendly; in the limited time that I spoke to them. I tend to be a pretty self sufficient traveler. I am a little torn on the area however. A friend stayed just a few hundred meters away in a hotel on Via Laitana; which was a much easier place to get to...and find. The area that this hotel is in; is a warren of ancient streets; that at night; after drinks; becomes very diffcult to navigate. However the last night I spent in BCN; late at night I had the whole Barri Gothic to myself; and as I wandered around it was so peaceful it made the whole thing worth it. Since I'm a man and less likely to get hassled; it worked for me; but for women it *may* be different. I suppose it would depend on your level of comfort/street sense. 231525,cmarcel78,06/20/2007,Definitly worth it! Loved this hotel!! In the middle of everything; but also quiet when you want to get some sleep. I shared the room with 2 other people and the space was ample!! We got room 201 and the ceiling was so high and the room spacious. The bathroom was really pretty with the mosaic tiles in deep blue; with double sinks! (There was also a scale; but why depress yourself when you're on vacation). We also had a small balcony that overlooked the walkable street. Didn't take advantage of the breakfast b/c we only stayed 2 nights. But they do offer free coffee and water throughout the day and nuts to snack on.The staff was very helpful and nice. Especially; Albert. He was the best throughout my whole week in Spain.I recommend this place to those who want to be in the middle of action; but also on a quieter street. La Ramblas was 2 turns/ 2 min walk away (where all the loudness and madness is). I don't recommend staying on that street unless you plan not to get any sleep or don't want to relax. Also; the subway was close by as well as walking distance to Playa de Catalunya. This is in the heart of the Gothic quarter and I really did enjoy my stay here.Would either stay here or another H10 hotel when I return to Spain. 231525,RichardSomerset,06/19/2007,Excellent hotel in great location Just returned from a short break staying at the Raco del Pi in the Barri Gothic; Barcelona. The hotel was excellent - friendly staff; glass of cava on arrival; lovely modern room with balcony overlooking the street of Barri Gothic close to the cathedral. Superb breakfast with variety of fresh fruits; cereals; yoghurt; cheeses; cold meats; bacon egg. Great location for shops; bars; restaurants and also to La Rambla and Placa Catalunya. Liceu metro is close at hand. Recommend the orange tourist bus (the uofficial one) which takes you on a circuit around all the city's main tourist attractions for 20 euros - you can get on and off as you wish which takes about 2 hours to do the full circuit ( the official red and blue buses cost 19 euros and do a half circuit of the city). You also get discount vouchers to attractions like the Poble Espanyol and La Pedrera. Recommend the restaurants Pla de Garsa; C/Assoanadors (Catalunyan dishes); Les Quinze Nits in Placa Real (it opens at 8.30pm and you need to queue - extremely good value for money (3 course meal with litre of house wine for 4 people 74 euros!); Sinatra restaurant in C/Heures - nouvelle cuisine so order extra potatoes! Must see - the locals dancing the Sardana in front of the Cathedral 6.30pm on Saturdays (and I think at midday on Sundays) and La Pedrera (Casa Mila) - go up onto the roof. 231525,shoegalep,06/17/2007,Great Location The location is second to none. Staff pleasent and the free coffee is nice. However This was the smallest room I have ever stayed in and just in case you think that it my first trip to Europe....Wrong more like my 10th. The room was clean but that bed was so uncomfortable and the room so small even with the great location I would pass next time I am Barcelona. 231525,Lexma90,06/10/2007,Great Location; Would (Will) Return We had a very good experience at Raco del Pi. Our room was clean and comfortable; with a small balcony overlooking Carrer del Pi; which was fun. Because we had a triple; it was (I assume) larger than usual; to accomodate the bed for our son.We did not eat breakfast here; choosing to eat a continental breakfast at nearby cafes instead.The location was very central for us. There was no noticeable street noise (it was a bit cool; so we didn't sleep with the windows open; and we were usually out until 11:30 or so; so I can't tell you what noise levels were like earlier). Less than 10 minutes to the Boqueria.We hope to visit Barcelona again; and if we do; we will stay here. 231525,FrequentTravellerIre,06/09/2007,Did the Job We are just back from a 4 night stay at the Raco del Pi. The first thing I would say is that the location is amazing; off the Ramblas and in a lovely quiet street in the Gothic Quarter. We couldnt possibly fault the location. The hotel is pretty nice; a lovely exterior and very friendly front desk staff. However the hotel room was average. I found all the dark wood quite gloomy and the room was tiny. It was however very clean and well serviced. Positives:LOCATION; powerful shower; fresh flowers in the bathroom; free drinks and pastries all day in the bar; very nice front desk staff; free tolietries in the bathroom; good air con in the room; nice comfy bedNegatives:Quite gloomy bedroom interior; no view from the room (207); slightly grubby tiles in the showerOverall; if you get this hotel at a good price I would say go for it! The location is spot on!! 231525,LiamNIreland,06/06/2007,Hotel added to our stay My wife and I stayed at this hotel from the 20th May for 4 nights and we found the staff to be very friendly and helpful. There was a very good selection of food for breakfast and also a small tea coffie area where you could help yourself free of charge throught the day up to bed time. The rooms were not the largest but they were quite adaquet and very clean and modern.The location of the hotel is very good and quiet. We will uyse this hotel again when we return to see the many sight that we did not manage to visit .Summing up ;three star hotel with four star attention.W McKay .Ballymena. N.Ireland. 231525,Mirch,06/01/2007,Great location; tiny (!) rooms We booked a room at the hotel after reading the reviews here; and I must say we were very surprised.The hotel is indeed well located; and has very nice and helpful staff; but...the rooms are so tiny that we couldn't even open our suitcase. We've asked the front desk to be moved to a bigger room; but they said that our room was one of the biggest in the hotel. Since we did want to open our suitcase and to be able to move around the room; after staying there for the first night; we moved to another hotel. 231525,maggieOxford,05/30/2007,Very friendly hotel A friend and I stayed 4 nights in this centrally located; quiet; comfortable and clean hotel. The room was a bit small; but we didn't spend much time in it. The bathroom was a good size with a good shower. There were flowers in the room. The staff were very welcoming; friendly and spoke good English. The breakfast was included and was excellent with a wide choice. A very nice suprise was the tea; coffee; croissants and cakes served free all day at the bar and the free internet access.We thought it was good value for money and would stay there again. As 2 women travelling together we found it secure and we felt safe. The location is very good; near the old cathedral; not far from a metro; but far enough from the Ramblas not to be noisy. The street opened into a lovely square with a church that held concerts and a farmers' market. 231525,MTJTraveller,05/21/2007,Great Stay at ARaco Del Pi We had a great stay at Raco Del Pi. I was travelling with 2 other couples and we all met up here before our cruise on the ROyal Princess. One couple arrived really early in the morning and the hotel was able to accomodate them - such wonder ful service they provided! Our room was on the 3rd floor; front of the hotel with a little balcony - perfect! We kept the windows open all night long and slept like babies! I would highly recommend this hotel and will definitely stay here again when or if I come back to Barcelona - a wonderful city!Location is great; did not have breakfast; had great free internet; helpful front desk....You won't be disappointed!Thank you Raco Del Pi! 231525,LeilaA,05/10/2007,My favorite hotel I loved this hotel. First off; it's location is unbeatable. It's central to everything; but it's on a quiet and winding beautiful little street ; right next to Santa Maria del Pi. In fact; the church can be seen from some of the hotel's balconies. In addition; the place was spotless; the rooms were modern; and the service was great. All of the staff was extremely friendly and very courteous. I will definitely stay here during my next trip to Barcelona. 231525,Lival,04/12/2007,Excellent hotel This hotel is in an excellent locaion; close to all amenities; lovely breakfast; complimentary internet; lovely toiletries; would definitely use it again. 231525,LaChingona,04/10/2007,Shady Alleys (Don't Trust the Cabs) But a Honeyed Gem in the Tough We booked this hotel last minute; using Tripadvisor's links to venere.com. Thank GOD - although our cab driver didn't know where it was and we had to navigate the deliciously creepy alleys at night looking like complete Yankee tourists (yes; lots of heroin users; no; they didn't bother us); once we got there; it was like heaven. We arrived very early in the morning; around 6 am; and had to wait to check in; but luckily; they let us drop our bags off while we toured the city. They have delicious free breakfast and free internet! And once we arrived for real; we got a free glass of cava too! H10 Raco Del Pi is a glimmering oasis of calm and modernism in the gritty urban center of Barcelona. It's a stone's throw from the Ramblas and in the middle of the amazing Barri Gotic - full of small alleys and surprising plazas; home to some fanastic shopping. And you MUST try Juicy Jones; a short walk away; for the freshest tasting juices of your life. 231525,mattbutt,04/02/2007,Nice Hotel; Great Location View from balcony (Front of Hotel) 231525,CitySeasider,03/22/2007,Excellent. Want to go back soon please! My wife and I stayed between 14 - 17 March; and would certainly stay here again. It has all been said before - excellent staff; very clean room; all the staff speak to you (that doesn't happen everywhere!); and the position could not be better. The complimentary drinks and pastries were very welcome. If you want guaranteed absolute silence day and night though; don't stay here. The hotel is in the middle of a very busy city and; yes; you might be disturbed. We occasionally heard the bells (I am sure they didn't ring all night); and there was a wonderful argument (known as a domestic in the UK) in the alley one evening. I wish my Spanish or Catalan had been better as I am sure I would have learn't some very useful words! It was over as quick as it started; and we both slept very well every night. Stay here; and I dont think you will be disappointed.It was my Wife's birthday whilst we were there; and we had not told the hotel. When we returned on birthday evening there was some chocolates and a very nice hand-written note of congratulation waiting for her in our room from the hotel - a very nice touch that was appreciated. They could only have got the date from her passport copied on arrival - well spotted!We got breakfast out every day; usually for about 7 - 8 Euros each. The bar in the shopping precinct (out of hotel door; turn right; turn right into covered shopping area and walk through) was good. We had excellent lunches (3 courses + drink) for 10 Euros each at Mamacafe (c/del Dr Joaquim Dou) and Anima (c/dels Angels); both in the El Raval area. The El Raval area is on the opposite side to Las Ramblas to the hotel and is well worth a visit in its own right - especially if you want to get away from the tourists.The Bus Turistic (two routes from Placa de Catalunia) at 23 Euros each for two days was good value. Be aware though that not every form of tourist transport runs every day all year round. We were disappointed to find that Tramvia Blau and the associated Funicular Tibidabo only ran at weekends when we were there.And finally. The impression from guide books; etc.; is that Barcelona is rife with petty crime. I didn't see anything untoward. I live in a cosmopolitan seaside city and I didn't feel any less safe walking around Barcelona than I do in my own home central area. 231525,DoweDumples,03/21/2007,Great Location We found this hotel quite average for the price but the location was excellent. It was very close to the Ramblas and very easy to get to all areas of the Gothic Quarter and the very trendy Ravel - well worth a visit for bars and restaurants. The room was small and we had a view of a wall. The air conditioning didn't work although the the window did open so you could get some fresh air; although it was noisy outside. The bathroom was nicely decorated. I'm sure that there were probably better rooms than ours but we booked through Expedia so we didn't have an option of choosing the room. This may be something worth considering when you are booking the hotel. We didn't have the breakfast at the hotel but there is a great bakery opposite the hotel where you can grab something to eat.If you aren't going to spend much time in the hotel and you want something clean and functional with a great location then this hotel will suit your needs. 231525,shanecon,03/12/2007,Location Location Location Just returned from a ;loose the kids' weekend with my wife at the the Raco del Pi and can say I found it to be an excellent Hotel and wouldn't hesitate to recommend it to friends. We booked the hotel after reading reviews on this site and found nearly all the positive to be true; the negatives? well you can't please everyone.The cava on arrival and free cakes coffee in the afternoon were nice little touches; but don't book because of them. Just step out of your hotels door and walk a hundred metres in any direction and you'll be spoilt for choice on alternative refreshments. the hotel is clean; modern and reasonably priced.But this hotels major asset is it's location; everything in the heart of this wonderful city is right there on your doorstep.we'll be back; soon I hope. 231525,keentoseetuscany,03/06/2007,Excellent hotel in superb location We stayed two nights at this hotel in early February. The location is superb - a minute's walk from La Rambla and about 5-10 mins from the Aerobus stop. The staff were very friendly and we were offered a glass of (very delicious!) cava on arrival. The room was modern and spotless. The bathroom had two washhand basins and a huge array of toiletries including a shaving kit and combs! From reading previous reviews we decided to skip breakfast in the hotel as it was too expensive; however we were offered breakfast on the first morning at a special 50% rate. That was worth it as there is a good selection to choose from. This hotel is situated in the old part of the city and is surrounded by lots of interesting little shops and cafes. If any girls reading this are into jewellery making (as I am) there is an excellent bead shop right beside the hotel. There are several more in the vicinity but some of them are trade only and in some you have to buy a set minimum number of beads. On a practical note the Aerobus is the cheapest way to get from the airport; and very straightforward. Also; as with all cities; stopping for a coffee or snack on La Rambla will be much more expensive than heading off the main street. The food market just off La Rambla is worth going to even if you are just looking! It also has lots of little tapas establishments (counters/stalls) which are packed with locals. 231525,JAMMY2007,03/05/2007,Just another average hotel. We arrived @10pm and were offered a glass of cava which was a nice start. The receptionist then led us to the room which smelt badly of smoke. I had put in the booking notes we wanted a non-smoking room. We were given a different room which was fine but there were ash trays present so we assumed it was still a smoking room but it was fresh and clean so we took it. During the night it was apparent the air con did not work and the room was stuffy and warm; when I opened the window noise from the alley below was annoying so we closed it again. I point this out as it could be a problem in the summer when the weather gets hot. Otherwise room was clean and bathroom nice although the room was quite small. Maids did a nice job too.The free internet use is useful and the free coffee/tea and cakes is a nice touch. The nearby Duc De La Victoria in which we stayed on our last visit to Barcelona in my opinion is a far superior Hotel. Yes the Raco Del Pi has a great location and some nice touches but thats about it I'm afraid. Average. 231525,roasties,03/04/2007,Returned to this wonderful hotel Second visit to this hotel and fouth visit to Barcelona. This is by far the best hotel we have stayed in; perfectly located; very helpful polite staff and lovely modern spacious clean bedroom and bathroom - fresh flowers and lots of toiletries provided daily. Lovely little bakery opposite hotel served breakfast very resonable. Excellent location in gothic quarter to walk everywhere and feel very safe. Easy walk from Aerobus; tour bus shops and la rambla to hotel. We wouldnt want to stay anywhere else; looking forward to returning. Stayed on 3rd floor overlooking front of hotel with small balcony; no noise problem at night at all and beds very comfortable. Heard several people in reception of different ages happily returning again and again. 231525,lily8,02/28/2007,We were very disappointed in the Raco Del Pi Having booked and confirmed the Raco Del Pi months in advance we were appalled to find that they had given our room to someone else - although at first they said it was 'a flood in the room' - as we arrived at 6pm; tired from our flight. They then asked us to wheel our suitcases a few blocks to another hotel (The Duc del la Victoria); and requested we come back the next day after 12pm (check-out time). We came back and were given a tiny room at the front of the hotel on the second floor which was incredibly noisy as the street is a pedestrian thoroughfare. We requested a quieter room and were moved to the rear first floor to be woken at 6am after an uncomfortable sleep by the sound of crashing pots and pans - we were above the kitchen!We decided then to go back to the Duc de la Victoria which for the same price had much larger rooms; a really comfortable bed with a proper sprung matress; and a big beautiful bathroom. We also had a big terrace balcony overlooking the bari gotic. The difference in quality of these two hotels was amazing; and i don't understand how the Raco Del Pi is rated 4 star. The rooms are old and tired and small; and the beds thin old traditional unsprung matresses - hopeless for dodgy backs. 231525,Flower1783,02/21/2007,Raco del Pi: Highly Recommend Beautiful; clean; large room; very helpful and friendy staff; excellent central location in gothic quarter; cava on arrival...we couldn't have asked for anything more! (However do not take the hotel's restaurant recommendation...it was incredibly overpriced and there are many much better options in the immediate locality.)Highly recommend Irati restaurant and Taller de Tapas (in del Pi square); visit to Cathedral Roof; Park Guell and La Pedreda etc; the Perfume museum; Picasso Museum; Castle Montjuic; the Zoo; the Olympic park..and the cafe in the textile museum and the bar 'Bosc des Fades'..Have a wonderful stay! 231525,Alanormerod,02/16/2007,Magic Short Break First class hotel. Staff excellent. Rooms are great and the bathroom had every conceivable item you could wish for; you only need to take personal perfume/aftershave. The hotel position could not have been better; right in the heart of the Gothic area and close to The Rambla. Favourite restaurant was in Place Reial just off Rambla; be prepared to queue for 8.30pm opening but believe me its worth the wait for food/location/price.A must is the official tour bus; must do the Blue and Red routes you can get on and off them when you want best 23euros we spent for two days travel. 231525,over60EastKilbride,02/06/2007,First class hotel and location Just returned from a weekend break in Barcelona. The hotel was excellent. The staff very friendly and helpful.Our room was at the front of the hotel and had a small balcony overlooking the quaint street. The room was very clean and the extra touches like toiletries and fresh flowers were perfect. The mini bar was well stocked and replenished daily.We had paid for bed and breakfast and the breakfast was excellent with a great choice.The coffee; tea; water and pastries supplied free of charge each day were most appreciated.The hotel is very near la Ramblas but far enough away to be quieter. If we were going back to Barcelona; we would definitely book this hotel again. 231525,Dritan,02/05/2007,Good hotel at a reasonable price Just returned from a four night stay at this hotel.We paid about 拢70 a night and i thought that was pretty reasonable. Our room was just above the reception and had two patio door/windows. We did get a little lost in the warren of streets on our way to the hotel so give yourself a bit of time to get orientated. It's definitely preferable to stay in the Quarter rather than on Las Ramblas.We were offered the cava on arrival and I had arranged for a bottle of cava to be in our room as it was my husband's birthday during our stay. This was easily arranged via email and the response to the request was very quick. We took the half price breakfast on the first day but didn't bother for the other days as it was too expensive at 14 euros. If they lowered the price to around 10 euros they may get more punters.The room and bathroom were clean and tidy. I quite liked the little radio on the wall - good if you are getting ready for a night out.The minibar was well stocked and not too expensive.For dinner I would really recommend Les Quinze Nits in the nearby Placa Real. We dined here twice and were really impressed. Not used to seeing queues to get into a restaurant and a very large restaurant at that! We had the veal and lamb - really yummy. We also dined at the Taxidermista next door and were frankly underwhelmed. On the safety front; I would advise everyone to invest in a long strapped bag which you can wear across the body. I didn't see any pickpocketing or bag snatching during our visit but couldn't believe that tourists were walking around with their bag slung casually over one shoulder or wearing mini back packs!Overall; a nice little hotel; in a good location. 231525,JBLEAR,02/02/2007,Great hotel - fantastic location This welcoming hotel was within easy walking distance of the Placa de Catalunya; in the middle of a warren of streets which were stuffed with bars; restaurants and shops. Not far from Las Ramblas; although I didn't rate Las Ramblas at all. Our location was far better. The location was ideal; quiet; but within minutes of busier streets.Our room was at the side of the hotel (room 107). Good size; lovely and clean - no view; but that wasn't a problem at all. Loads of goodies in the bathroom - even a toothbrush kit is provided - a first for me ! Fresh flowers as well which was a nice touch. The staff were very friendly. Particularly welcome was the tea; coffee and water and cakes that were left on the bar in the afternoon and evening. Very nice when you were coming back to the hotel after a walk out ! Complimentary papers and internet access were also in the bar area as well. There was a lovely open courtyard in the middle of the bar area which would be lovely in warmer weather.I would recommend this hotel for it's great location and nice little extras that you don't often get. We got it at a very reasonable price so it was excellent value for money as well. 231525,BGrrrrl,01/30/2007,A gothic gem Tucked away in the narrow streets of the atmospheric Gothic Quarter; this is a perfect location - away from the hustle and bustle; yet only a 2 minute walk from Las Ramblas; 5 minutes to Placa de Catalunya and 25 minutes to Casa Mila (La Pedrera) if you would rather soak up a little of the atmosphere of the Gracia area instead of jump on a corwded tourist bus.The staff were friendly; the rooms were clean; the mini bar not that expensive.I took my parents (mid 60's) an my other half (30 something) and we all had a terrific time.I would definitely stay at the Raco del Pi again. 231525,BigAl9,01/28/2007,Didn't disappoint We have just returned from a 3 night stay ; we chose the hotel from the reveiw s on trip advisor and it didn't disappoint us. Begining with the use of the Aerobus; short walk to the hotel; chilled Cava on arrival and giving my party 2 rooms adjacent with balconies overlooking the lovely old Gothic Quarter; we were not let down. Breakfast was included and was lovely lots of choice of fresh fruit; meats; cheese and cakes; small cooked selection (the CornFlakes however were a little strange) We made use of the complimentary tea; coffee and the internet access all lovely touches making the hotel special. We loved the position very central and the Bus Turista was brilliant; we couldn't fault the hotel and would definately stay here again and wouldn't hesitate to recommend it; Art; Football and Shops what more could you want. 231525,rosiekwacker,01/23/2007,fab hotel and city but be careful... Booked this hotel on the basis of reviews on Trip Advisor so felt I had to have my say!! Took my mum to Barcelona for 3 nights to celebrate her 70th birthday so was looking for a central hotel - not too expensive. This hotel is very centrally located - ideal for shopping and exploring the Ramblas. The rooms are clean (if a little too warm and as we were on the first floor over looking the terrace we couldn't open our window) and ours was a nice size with a large bathroom. Majority of the staff were nice and helpful although we were not offered a glass of cava when we arrived - even though it was on the reception desk and I didn't have the guts to ask for it!! Only fault I found with this hotel was the noise level - be warned - bring ear plugs. Regardless of where your room is within the building you will have some noise - because it is located in a pedestrianised shopping district you won't have much traffice noise but you will hear the local church bells; shoppers and late night partiers and also within the hotel; the rooms and corridors are tiled which means that foots steps etc. are quite loud. Also; some rooms are located right next to the lift and stair well which can also be noisy. Aside from that I would highly recommend this hotel - price and comfort could not be beaten and the choice of breakfast in the morning was huge (this was included in our package). Only major downside of our weekend was the fact that my purse was stolen from my handbag - I still have no idea how they got it but when I returned to the hotel after dinner on our last night it was gone. Luckily I had only the bare essentials in it but still - it was a shock to find it gone. I'd like to pride myself on being savvy when it comes to this kind of thing but they are utter professionals - so make use of the safe in your room (only 2 Euro a night) and ensure you use a back pack that is zipped up and has two straps - and preferably keep it to your front. Stay to well lit areas at night and be smart. Barcelona is a fabulous place and I would return again tommorrow but I'd be wiser next time when it comes to personal security. 231525,hopefulfromderby,01/21/2007,Great location... We have just returned from a 5 day trip to Barcelona; 8-1-07 through 12-1-07 (first time). Booked all via travel agent; flew from Coventry to Barcelona.Have to agree with most comments on hotel:- location: couldn't be bettered!- air con: poor; temp. outside was about 15-20c but still too warm in room- noise: could hear the church bells. I am a light sleeper so this was an interruption- breakfast: good; nice fresh fruit and good choice (inclusive to our deal)- reception: not too impressed. They recommended one of the most expensive restaurants in the area. It was empty when we arrived so we just turned round and left! Guess the guy was on some kind on commission.All in all Barcelona is a fascinating place; some great architecture and plenty to see and do for 5 days. Enjoy!!! 231525,Pinchy,01/19/2007,Nice little hotel Having stayed here last week for 3 nights; I have to agree with the other reviews; we didn't bother with a taxi and just got the aerobus from the airport; (3 euros 75) which dropped us off at Plaza Catalunya; and the hotel was about 5 minutes or so away. Again; agree with the checking in; we were offered a glass of cava which was really nice. The free tea; coffee etc are available after 1pm; and run all night.; there are only about 3 tables to sit at; so could be a squash if a few people wanted to sit there. We had the breakfast there; which was fine at 50% discount at 7 euros each. We went to Mikos on Las Ramblas the other mornings; and you could get an 'american breakfast' with with coffee for 6 euros 20; but we tried the traditional type;(same price) bread with tomato rubbed on it with serrano ham and cheese; with fresh orange and coffee.I agree about the church bells; it was quite warm when we were there; and I asked at reception about the air con; as there didn't appear to be any; but it is typical Spain; they can't understand why we want to be cold in the winter! We ended up opening the window; so could hear the bells; which didn't bother us too much during the night; but you could really hear them about 8am or 9am.Our bath was very small; I'm 5'2 and I couldn't lie down in it! Nevertheless; everything was nice and clean and in good repair.Again; agree Taller de Tapas was quite expensive; it was good quality; but quite small portions. We ordered clams and beans; which cost nearly 7 euros; and we counted 6 small clams! Good service and good wine though.Excellent location! 231525,LuckyduckBristol,01/19/2007,Not Just pick pockets Found the hotel fine for the price; great location and agree with comments from other users.We were given a sheet from the hotel warning of the types of ways people would steal from you. We have a new one to add. Walking to Gaudi's cathedral we were asked by a man who was looking at a map if we could show him where he was. As we tried to help two burly men came and identified themselves as policemen; said there was counterfeit money around and asked for passports and wallets. The lost stooge produced his and was given them back. It didn't feel right so I refused and asked to see their identification which they had flashed at the start very quickly. They then waved us on.Be careful 231525,Bloors,01/16/2007,Totally fabulous-no complaints the bedroom 231525,baltorich,01/11/2007,Good hotel; great location; bad beds You can't get a better location right in a pedestrian zone in the heart of Barcelona. The room was quite spacious and the bath; featuring a jacuzzi tub; was huge. We had a room with a balcony overlooking the busy shopping street but the doors did a good job of blocking out most of the noise (if you're noise sensitive though; you don't want a room facing the street). I would've given it 4 stars but the beds are atrocious. I asked for a double bed for two but got the old-school european separate twins that were made separately and pushed together. Even worse were the mattresses which were really very uncomfortable. I can sleep on almost anything but still woke up every morning in pain because the thin mattress was like a rock.The people at reception were very friendly; and it was nice that they regularly provided drinks; snacks and internet usage. Take their security warnings seriously. At 2 in the morning on the second night were were woken up by loud screams from the street where a man walking alone had been mugged and pushed to the ground - literally right in front of the hotel. It's not that the hotel is in a bad area (just the opposite really); but that muggers know that tourists wandering the streets at that hour are easy prey.We took advantage of the first morning 50% off breakfast which was good; but it's definitely not worth the regular 15 euro they charge if it's not included in your room.The only reason I wouldn't stay here again is the beds. They just don't give you the comfort you need after playing tourist all day and night. 231525,Bubble977,12/27/2006,Great Little Hotel This hotel was ideal for our 5 day trip to Barcelona. It is a 2 minute walk from La Ramblas and the same to the Cathedral and square. We were greeted with a glass of Cava; our cases were taken to our room. The hotel serve free coffee and crossaints from 1pm until late. We got a great deal on the hotel and couldnt of asked for a better hotel for the price we paid. All in all a very nice hotel; with very professional and helpful staff. The only downside to the hotel is that you can hear the clock chime on the hour; every hour; so if your a light sleeper youmay find this annoying. It wasnt a problem for us. Would recommend. 231525,Wirralmember,12/21/2006,Great hotel We stayed in the Raco Del Pi 12 months ago and; having enjoyed our stay; decided to return this year. We weren't disappointed.We asked for a room over the street on the booking form and got a large 2nd floor room with a small balcony. There was a well stocked mini bar and in the bathroom theres just about every toiletry you need; even a passable cologne.Theres lots nice homely touches; like free internet access; complementary fruit; snacks and coffee; and the staff are friendly and helpful. All those we dealt with spoke perfect English.For a weekend break the location couldn't be better; 5 minutes from the Aerobus in Placa Catalunya and smack in the middle of the Gothic quarter. Carrer Del Pi is a pedestrian street so theres little noise to bother you at night; and theres a nice cafe in the square 50 yards away if you'd rather head out for breakfast. 231525,purpleboots,12/17/2006,Very central; very clean We booked on the strength of Tripadvisor reviews so better report back! very central; really easy to get in and out of and mercifully just out of reach of the Ramblas. All the usual 4* stuff; but very basic. We'd booked a twin and got two beds shoved up against each other (easy to move but irritating). Agree with other reviewers that the rooms are small but thanks to imaginative architecture; even the inside ones are light. Very nice to see free internet - no-one mentioned that there was complementary coffee and cake or that there is also a library of books (on the third floor). Staff were good; I'd stay there again and can see it being great if you're there for business but not my idea of a place for romance 231525,jypdc,12/11/2006,Avoid this hotel - in particular single rooms! A friend and I booked two single rooms here this past weekend. We were extremely dissatistifed with the rooms and left to find other accomodations. Upon our departure; the hotel threatened that they'd called the police because we refused to resubmit our credit card information (which the hotel already had through our booking on Venere). I would strongly suggest avoiding this hotel! More details on our experience follow.The single rooms are extremely small (think storage closet); but much worse than size; the singles are located next to the elevator. The head of the bed is located right next to the elevator shaft - not even across the room! The walls are so thin that we could not only hear the elevator but could also feel the vibrations. A major design flaw!We requested another room - any other room. However; the hotel was fully booked. We asked for a room at another H10 hotel (there are several properties in Barcelona); but there was only one room available at one of the other H10 properties. We were told that we could have that room; but would still have to pay the late cancellation fee of one night for the single rooms that we found unacceptable. I know of no other hotel that would charge a cancellation fee if a guest merely transfers to another property.We called around and found another hotel (non-H10) that was nearby and had 2 rooms available.Upon our departure; the hotel manager on duty told us that we needed to resubmit our credit card so that he could charge us for one night - essentially as no shows. We refused; saying that he already had our credit card information through our booking on Venere. We questioned why he would need the information again.An hour or so later; my friend received a threatening call on her mobile from the hotel manager that he had reported us to the police. The threat appeared to be false; as we were never contacted by the police during our stay in Barcelona. However; I found this hotel to be unreasonable in its policies; and unprofessional in its threats. 231525,angel84,12/02/2006,Great Hotel; Great Location; Great Holiday! I stayed at Raco from the 20th to 24th November with my sister and mum so age range 22 to 57.First things first; the hotel was great; good location; clean and well presented. Upon arrival; staff were helpful and accomodating - we were given our free glass of Cava and shown around the hotel ammenities; free internet access was great for me and free pastries; coffee and tea served during the day. The hotel did have some downfalls; my sister was given a box room with a skylight for the same price as the double I shared with my mum - which was booked as a twin. The smaller room had a constant dripping noise which no engineer seemed to be able to sort out but in all honesty; these factors did little to discourage my overall impression of the place. The rooms were clean and well stocked with shampoo's; bath gels; shower caps etc which were replenished every day. We didn't venture into the restaurant so I have no review of there other than 30 odd euros seemed expensive for a breakfast when there are a plethora of fantastic pastry shops within easy walking distance. At night; it can be somewhat scary going through small streets but for our four nights there we didn't encounter any problems. To anyone travelling to this hotel; I would strongly suggest putting all your valuables in the safe at only 2 euros per night(plus tax) and take as little out as need be. Despite warnings everywhere about pick pockets; I had my purse stolen as I was jumping on the metro. Be very aware that these people are professinals.Barcelona on the whole was a fantastic place; I was strongly suggest taking the 2 day pass on the bus turistic however; once you get the hang of the bus and metro system; it's really not hard to navigate your way to the sights. The Sagrada Familia is an absolute must! If you are brave enough there are some great places to be found off the beaten track - Hotel Senetor has a fantastic spa open to the public - 3 hours of relaxation; floating in pools with oranges in and a whole host of crazy but fantastic experiences - and at only 15 euros; it is well worth it! In terms of food; Barcelona is not as far as I could tell a vegetarian friendly city. I often found it hard to find something I fancied but experimentation opened my eyes to a world of things I never would have tried. There is a great Veggie restaurant called Organic which is well worth a visit. And Sinatra's round the corner from Placa Real does fab Tapas if you want to try something new.This city is a great place to visit but do invest in a good tourist guide. As a supplement and if you are a bit daring - buy LeCools guide to Barcelona which has some great non-touristy suggestions.Hope this helps anyone contemplating a trip to Barcelona - DO IT! 231525,Reisenz,11/29/2006,Great location Excellent location; just off La Rambla amongst many little boutiques; bars and restaurants but away from the noise of the main drag.Staff were very polite and helpful especially when a doctor was needed in one particular emergency!Room was quite small but adequately equipped for a 5 night stay where you intend to spend more time out and about than stuck indoors.Worth knowing that if you want a double bed rather than twins; just ask when booking (typed into requests section in Expedia)Would definitely go back to this hotel on our next trip to Barcelona despite the lift being the slowest in the world!Highly recommend going to Santamonica restaurant nearby in Placa Reial 12; walk down La Rambla past Boqueria and Unio and next left in to the large square; avoid all the other touristy type restaurants and you'll find SM on the side. 231525,sasja,11/21/2006,good value I stayed here with my mother for three days. We had a spacious very calm; clean room with a very good bed and bathroom. Breakfast was good. Staff was helpfull; made all our restaurant reservations; gave helpfull tips about dinner hours in Barcelona. Free internet provided. (very handy). And the location couldn't be better; just around the corner of a lovely square; where you could hang out both for drinks (cava is only 2 euro's a glass) and tapas.Hotel is in an old building; but with an almost completely new interior. (don't expect a romantic crooked room). It's modern; efficient; clean not cheaply furnished; but certainly not the typical spanisch hostal. My mother was really content; it was the kind of hotel where she could have a nice rest in the afternoon from the very busy city. 231525,martyap,11/11/2006,Great City! Great Location! Just returned from three nights in the Raco del Pi. A short walk to Las Ramblas and as said before a location that cannot be beat. Was in room 204 with a small balcony overlooking Carrer del Pi. Only noise at night was the garbage collection. The area is really quiet after the shops close. At night it is best to stick to the main streets and aviod the dark/quiet ones. Room was clean and functional and the staff was great. Beds were hard but did not prevent us from sleeping after touring all day. Water; pastries and coffee available daily right outside the small breakfast room.We did have breakfast the first night at the 1/2 price rate of 7e...not worth the regular 14e rate...plenty of places to grab breakfast. Right next door is an inside shopping gallery with some cute shops including a very small family owned food counter which opens at 9:00am. Breakfast for two was about 7e. Great fresh squeezed zumo de narranja.We tried Taller de Tapas close to the hotel and was not impressed. Prices were high and food was so-so. If you want tapas go to one of the many small tavernas. Tapas are about 1;60e each and you select right off the counter. They count the toothpicks after and charge you accordingly. Great with beer or cava. Also; go to Placa Real about a ten minute walk. Many great restaurants including Les Quintz Nitz. Join the line about 8:00 pm for the 8:30 seating. VERY reasonable...great variety and super food. Four of us had three courses and wine for 80e. And do not miss grabbing some fruit; a bocadilla or pastries at La Boqueria Market also a ten minute walk right on Las Ramblas. We used the Tourist bus and it was a great way to see the entire city if the weather is good and you can sit on top. We lucked out and it was 68-72 with no rain every day. Taxi cost about 30e to the airport as they do charge a luggage surcharge which seems to have no set rate. Many taxis cannot find the hotel. Heading up Las Ramblas.... turn right after you pass La Boqueria...then the second right on Carrer del Pi.Our friends stayed at the MonteCarlo right on Las Ramblas for three times the price. Room was certainly much nicer but we were glad we picked the Raco del Pi. Will return on our next visit to Barcelona. 231525,PAndrew32,11/07/2006,A great city and a great location Another great hotel found thanks to the advice given by Trip Advisor. It was great to receive a glass of nice chillied Cava on arrival and the staff were friendly and polite. Breakfast was an excellent affair (not sure about the scrambled eggs though) and although we never used the bar service it was another nice touch. The hotel itself is very modern; small however very comfy. The double room we booked was very good value (go to justhotel.com website) with two single rock hard beds put together.The shower room was slippery and the air con was a nice. Be aware of the lack of hangers and pack a few extras. The big up is the location. It cannot be beaten. All in all we loved it. 231525,Deborah4967,10/30/2006,Greatest location! Perfect location for walking around; shopping; sightseeing - we love the neighborhood! Knowledgeable and friendly hotel staff; quiet room overlooking a back street; free internet access was essential for changing travel plans. Sleep late and eat breakfast at one of the cafes around the corner; but we had an early breakfast at the excellent hotel buffet the day we had to leave. Room is not too small; but modern and clean. The air conditioning was very subtle; the marble bathroom floor is treacherously slippery after a shower; and the bed really is quite hard. But we intend to return! 231525,Austringer,10/30/2006,What a location! Caught the 拢2.50 bus to Placa de Cataluna and a lovely 400yd walk to the hotel; right in the middle of the Gothic area. What a superb location; shops; restaurants etc right outside and no traffic!Hotel was just as described; from the cava on arrival to fantastic breakfasts and the 'free' afternoon drinks and cakes.The staff were lovely and attentive and we couldn't have asked for anything more.We used the metro for all our travelling; very cheap and quick - I would avoid the tour buses which seemed to have endless queues. 231525,Hermosa90254,10/28/2006,Great; convenient hotel We absolutely loved this hotel. It is conveniently located in the heart of the old city; only minutes from the metro and La Rambla. We had a great room on the 4th floor; and though it overlooked th pedestrian area; we did not find the noise at night to be a problem. The room was a good size and the bathroom was not to be believed. The staff was very friendly; greeted us cheerfully every morning and every evening; answered all our questions; provided restaurant recommendations; provided directions; etc. The late afternoon snacks in the lounge area were a bonus. Can't say enough good things about this hotel. 231525,TheKatt,10/10/2006,Fabulous! Fabulous hotel! Great location; close to everything. Ask for room #202. HUGE room with a jetted tub; that is wonderful after walking around all day. Very clean and quiet; small balcony overlooking the shopping area.Free internet and champagne everyday. Front staff alittle snooty and not to smart about where things are; considering they live in Spain and work with tourists; but that can be overlooked for the great room and location.Have stayed in many 5 star hotels and would definatly come back to the Raco Del Pi! 231525,JayPDee,10/06/2006,Okay; but does not live up to the hype The location - absolutely excellent. You couldn't wish for better. Easy walking distance to La Rambla and the underground.The rest was; well; average. We arrived on Friday 29/09 at 7.30pm and were greeted by a full compliment of departing guests hogging reception... waiting for their taxi to the airport. The reception is very small. Eventually the receptionist turned up and copied our passports before advising us we would be staying in room 107. No cava offered...Overlooking a narrow; deserted side-street the room was quite small but very crisp and clean. The bathroom was also small and neat and exhibited the fresh flower and wide range of toiletries as descirbed in previous guest reports. We were lucky enough to have a full height 'patio'-style door that opened onto a very small balcony. The air conditioning worked perfectly despite the daytime temperature averaging 28 degrees; for early October...The breakfast was superb; with every conceivable taste catered for. Although it was charged at 鈧?4 (per person) for the first 2 mornings it was only 鈧? for the 3rd morning; this averages at 拢7.50 (鈧?1.50/$13.50) per day for as much as you can possibly eat and drink; excellent value.The free internet was present but nearly always fully occupied from early in the morning 'til late at night. The free coffee; water and pastries were very pleasant after a long days' trekking but only made up for the lack of such facilities in the guest rooms.Overall a very pleasant stay. For the location and facilities in the great city of Barcelona the H10 Raco del Pi offers a discrete but average experience. Just don't expect 4-star quality for a 3-star price. 231525,Carrie8080,10/05/2006,Hotel was really lovely ... This hotel was really lovely. My friend and I stayed here for the weekend a couple of weeks back. On arrival we were offered a glass of Cava and made aware of the free crossiants that we could help ourselve to throughout our stay - great! The room was massive and clean throughout. The bathroom gorgeous. Though located right in the heart of Las Ramblas which was a plus point for us; when walking back after a meal out the streets were less busy with people and we were conscious to keep our wits about us as we wondered back. We would go back again though. 231525,CP94,10/05/2006,A terrible experience. This hotel is ideally suited within the colourful gothic area of the city. That's were the positive endorsements end.In theory we thought we had done enough research to be confident we had made an excellent choice - how wrong we were!!!We stayed at this hotel from 30th Sept to 3rd Oct 鈥?4 nights and in 3 different bedrooms.Each of the 3 rooms totally lacked an adequate air conditioning/circulation system. When eventually we were driven to open the room windows; the ambient sound of passing late night revelers ensured you were woken every 20 mins.From other reviews; there may be some good rooms in this hotel. Take my advised don鈥檛 take a gamble that you may get one.Don't let our particular hotel experience put you off what is a wonderful city. 231525,MadrediDios,09/25/2006,Can this be the same hotel everyone else here stayed at? After reading other glowing reviews here about the H10 Raco del Pi in Barcelona; my friend and I booked a double room there more than 6 months in advance of our trip; confident it would be a great place to stay. Our flight arrived in Barcelona very early local time; so when I confirmed our reservation in writing a week in advance of our arrival; I requested early check-in. Nope! They couldn't be bothered to arrange this; not even with a week's advance notice. The hotel did not let us check in a second before 2:00 p.m. Exhausted and unbathed; up for more than 24 hours straight; we had to wander around Barcelona in a sleep-deprived stupor before many places were even open. You can't tell me they couldn't have compromised and had a clean room for us by NOON; with a week's notice; at the very least. Our room was a colossal disappointment. We had room 101; which must be very different from the guest rooms described by other reviewers. It was a dim and depressing 9' x 9' not counting the bathroom. There were no luggage racks; only two tiny sock drawers; and no place to conveniently stow luggage out of our ways; even on the floor. The two beds I'd requested were twin beds with about 2 of space between. If the tile floor was ever swept or mopped the whole time we were there; I'd be surprised; because my socks turned black walking on that floor. The air conditioning and air circulation was beyond abysmal; the air reeked of stale smoke and never; ever changed. Even overnight; even cranked; the air conditioning never quite cut it. Window was locked shut. The front desk staff seemed polite; professional and made earnest attempts to accommodate us; but the housekeeping staff was puzzling at best. Although there were two people in the room; the housekeeping staff only provided towels for one. When we finally got them to start providing enough towels for two; we still couldn't get them to give us an extra washcloth. We left a note with a tip of 3 Euro (we tipped every day about this amount) asking for por favor; uno mas toallita. We returned about 2:00 that afternoon to find both the tip and the note GONE; but our room still not made up. A few minutes later; a housekeeper came by with two more towels; not washcloths. Our Spanish was not so awful that we couldn't hear her cackling to the other housekeepers outside the door about the weirdos in 101 who wanted all the extra towels. From then on; we did not leave tips! Although the tile in the bathroom was lovely; the loose-fitting shower door inevitably allowed a lake of water to leak onto the floor during every shower; and a sole towel hook meant that one of us always had to hang her towel in the closet. The room was also poorly insulated against sound; and late-night partiers lurching around and yelling to one another through the stairwells easily woke us. Our conclusion is that this is a 2-star hotel that charges and masquerades as a 3-star hotel. Although the Barri Gotic is a fascinating neighborhood and very walkable; if you're looking for comfort and cleanliness; I'd recommend going elsewhere. 231525,jlafata,09/19/2006,Excellent Hotel ! Pros:Location is excellent in middle of gothic quarter; tons of restaurants; shops; plazas; within walking distance of everything. The staff was superb - super friendly. I didn't have a converter for my cell phone charger - they had one for me to borrow so I could charge my phone. It was pouring rain one day - they had umbrellas for the guests to borrow. Free internet access in lobby so you can check your email. Our room had a balcony overlooking the street and was a beautiful view; the bathroom had slate tiled floors; 2 sinks; and a jetted bathtub with shower; fresh flower. You should request a quiet room with a view for these types of things; the hotel usually complies and there is no extra fee for these nicer rooms. The rooms furniture and accents are also new and updated. Feels like the hotel just opened a few months ago.Cons:The hotel is in an area that is not serviced by cars; but alhtough we couldn't take a taxi into the hotel; the hotel was able to arrange a taxi from the hotel door to get to the airport.For 134 EUROS this is an excellent choice. 231525,GriffYorks,08/27/2006,Fabulous Location! We stayed at the Hotel Raco Del Pi on 18th August until the 22nd August. The hotel is really easy to find; we got the airport bus which runs every 15 mins and costs 3.75 Euros; the service terminates at Place De Catalunya and the hotel is just a good 5 mins walk from there.We were greeted by really friendly staff at the hotel reception and offered a nice cold glass of Cava; which was most welcome after the journey! The rooms have a contemporary; modern feel to them; the only slight criticism i would have is some more coathangers in the wardrobe and a chest of drawers would have been handy.The Hotel is just off Las Ramblas in the Barri Gotic; which is a wonderful maze of medieval streets/alleys; it is well situated for all the major attractions; the Metro system and buses are easily accessible.If i visit Barcelona again i would definitely book into this hotel without a second thought.Donna and Adrian; Barnsley; South Yorkshire; England 231525,minniecooper,08/09/2006,A wonderful little hotel I booked this hotel as part of a surprise 60th birthday trip to Barcelona for my Dad; also taking my mother; my partner and 15 month old baby son. I booked on the high recommendations from this website; and the location and price - and I am so glad that I did. My parents absolutely loved it; saying that it was one of the best hotels that they had stayed in (and they're very well travelled!).Our room was a little dark; facing the inside of the courtyard -but it was also quite spacious; which we needed with the supplied babies cot in the room. And my parents room; next door but one; had a beautiful balcony looking out to the street below.Even though the hotel is thoroughly modernised; it hasn't lost the historic character of the original building; with very high beamed ceilings in the rooms and the original stone staircase.The breakfast is well worth getting; with a huge range of delicious food to choose from. An added bonus for us was that the staff were SO lovely to my son; and every morning took him off to meet everyone in the kitchen; which gave me and my partner a welcome break to eat our breakfast in peace.The location is unrivalled in one of the prettiest quiet little streets in the Gothic Quarter; and a 2 minute walk from the amazing food market.All in all; a wonderful stay; at a lovely hotel small enough to retain the personal touch. 231525,LeedsRhinos06,07/21/2006,Great hotel; location and city Bedroom; Room 402 231525,kasi,07/20/2006,Excellemt We've just returned from very long weekend in Barcelona. The Raco del Pi is lovely; it has to be the cleanest hotel I've ever seen. The staff were very helpful and polite. Flowers in the bathroom. Not only were the rooms tidied every day ; the towels were changed everyday instead of every other day The glass of Cava on arrival is a lovely touch as is the free coffee and cake in the afternoons. We stayed on the third floor with a balcony at the front of the hotel and wasn't disturbed by noise at all. I didn't find the area in the least bit intimidating; in fact was quite quaint.The only thing for me that stops this 4 star is no pool and entertainment in the evenings; but to be honest; with the beach down the road and the amount of bars and restaurants I don't think we'd have had time to use them anyway. 231525,KD2007Lurgan,07/18/2006,FANTASTIC!!! 10/10 Just home after spending 5 fantastic nights in this hotel and is probably one of the best hotels i've ever stayed in. Great location; friendly staff and would highly recommend this hotel to anyone visiting BarcelonaThe complimentary pastries; coffee and mineral water make a great free lunch. The breakfast is also good. The rooms are very well presented and the external terrace is great for sitting in the sun and reading the morning papers.The staff are extremely friendly and helpful and speak perfect english.This hotel has it all....10 out of 10!!!! 231525,camelduke,07/17/2006,Great hotel in great location Thoroughly enjoyed our stay at the Raco del Pi in Barcelona. Great central location right off the Ramblas. Very near metro station; Boqueria market; and tons of restaurants--but far enough away to avoid the noise. Very clean new-looking hotel. Rooms well-appointed. Extremely nice bathroom with tiled walls. Very reasonable cost. Small separate beds--but what do you expect in Europe! After a long day walking around Barcelona; you'll sleep just fine. Even for me (and I'm 6'4). Recommend interior room--heard exterior rooms were a tad noisy. I would highly recommend the Raco del Pi. I would definitely stay again on my next visit to Barcelona. 231525,Coljoh,07/15/2006,21st Birthday Celebration My son recently celebrated his 21st birthday so we went as a family group to the Raco Del Pi hotel. My wife had viewed the hotel on a website (Venere.[--]) and decided it met our needs ie central location; air conditioned rooms; free internet access.We had read previously that a free glass of cava was given upon arrival; but the bottle was nearly empty so we did not all get a glass. This was a small point and not a great concern; to be frank.The rooms were small but well appointed; even including items like toothbrushes; shoe cleaning kit; shaving kit.The staff throughout the hotel were polite and helpful and all spoke English much better than I spoke Spanish.At the end of the day; there was free coffee; tea; water; cakes available in the bar area. In fact; I believe this was available throughout the day. On occasion; supplies were low but these were replenished by asking any of the hotel staff.Breakfast was not cheap but I found the selection of hot and cold dishes to my taste. Eating out was not as good as hoped for.The service in many of the restaurants in La Rambla and adjoining areas left a bit to be desired. I would say that if top quality food is your priority; then Barcelona is not the place for you. 231525,adogranonthepitch,07/14/2006,You must visit this hotel! Fantastic; brilliant; marvelous. This hotel is simply the best.Its in the centre of things; the rooms are brilliant. It is 4* standard.Rooms are fab; have air conditioning and appointed well. Breakfasts are brilliant; lots of choice; meats; fruits; egg and bacon (for the Brits); lots of cakes - my Mrs loved the baked cheesecake; cheese.Staff are the best; speak briiliant English.Do take note; the hotel is in a Pedestrian area. You will have a three/four minute walk from the road to the hotel.There is no better! 231525,AJOK,07/13/2006,Expensive; Hot; Conjested We stayed at the H10 Raco Del Pi 5-12 July 2006. It was our first visit to Barcelona; and we chose to go to this hotel on previous recommendations posted here. We agreed that the rooms were rather small although the air conditioning was good as it was baking hot outside. The hotel was ok; although a bit expensive; but considering the location was very central; but quite hard to find as all surrounding streets were pedestrians only. La Rambla is only minutes away from the hotel. Breakfast was an extra 拢14 euros per person per day; plus 2 euros per day if you wanted to use the room safe. Free tea coffee at the small bar; but no tea/coffee making facilities in the rooms; which was disappointing. For those considering taking/hiring a car to get to Barcelona; forget it totally; there are no parking places anywhere. We left our car in a public car park the first night; which cost 23 euros. We then tried to find alternative parking the next day; and found a parking place 8 kilometres from our hotel in the Val De Hebron area; and had to use the subway to get back to the hotel. We left the car there for 3 days; then used the public car park for the rest of the stay. The hotel does have an arrangement for parking around the Cathedral we found out too late; but it's almost 22 euros per night. It's also a nightmare driving in Barcelona; it's always totally conjested; night day; and you can't even stop to look at a map. Weather was very hot humid; around 93 degrees most days. Subways are air conditioned and regular; if you can stand the 100 degrees on the platform waiting for the train. All in all it's a nice; clean small hotel; rather expensive tho. Note :- The police will stop you and warn you to be vigilant if they see you're wallet in your back pocket; as there are pick pockets. Also watch out for young women with babies. They gather round you in crowds begging; and looking for something to steal. Prices... as usual the busiest; like La Rambla will set you back 17 euros for 2 drinks (Bacardi/Pint of beer); go a bit further out and prices come down to around 12 euros. After we'd seen the Nucamp Stadium; we used the car to travel to Tarragonna; and Calella Loret de Mar; very pleasant. Verdict.. nice city; but too hot humid conjested to see much of it. 231525,ATripAdvisorMember,07/13/2006,Great location; good clean hotel We spent 4 nights in the H10 Raco del Pi - it was very clean; comfortable and the staff were friendly and helpful. The location is excellent as it is very central and it's easy to walk just about everywhere but if you need to use the subway; there is a stop a few blocks away. There are some great tapas choices very close to the hotel as well. Las Ramblas is worth a walk down; but it's very crowded and very touristy; which we typically don't enjoy; but worth a walk down at least once. The Boqueira market is also an interesting stop just off Las Ramblas. Barecelona as a city has a great bohemian energy that makes it stand out compared to other major European cities. 231525,pyrford,07/11/2006,does what it say's on the? We stayed here as part of a birthday present;I selected it having read other reviews;and it does exactly what it sets out to do.Great hotel for its position in relation to the city sites.I know there have been comments about the price of breakfast;but when you consider bacon and eggs (hot) cold meats yougart;cereals;fruit;rolls and a choice of jams;etc;etc.Its not that over priced.Its very clean and well looked after a credit to the group(H10).We'd consider using them again. 231525,dandb,06/16/2006,Good Location; Excellent Staff We chose this hotel based on previous reviews and location. We were not disappointed with the location; we loved this area best in Barcelona. The hotel staff were superb; we were welcomed on arrival with a glass of cava; as written about in other reviews; the staff were friendly and helpful throughout our stay. The hotel was modern in decoration and we loved the corridor glass walls view through the to the courtyard below.Our room was on the the 3rd floor; it was beautifully clean. Although not large; the room size was adequate with basic furnishings; the bed was surprisingly comfortable despite being very firm. The only downsides to the room we had were (a) The view out of our room window wasn't great at all (b) It was a smoking room and smelt badly of smoke on our arrival. Unfortunately; our travel agents hadn't passed on our request for non-smoking; and they were none available. However; the duty reception staff arranged to have the room freshened; which immediately cleared the problem for us and finally (c) Our room was close to the lift; which did disturb me late at night.However; we still thought the hotel was very good despite the above. We found the breakfast provided an excellent choice to set you up for the day and the tea/coffee/pastries that you could help yourself to in the bar during the day; a really nice touch along with the free internet facility.If we ever returned to Barcelona; I would choose to stay at this hotel again - but with a request for different room. 231525,durhamgirl1,06/14/2006,Location Location Location!! (one of the best in Barca) Placa Sant Joseph - about 50 paces from hotel - we had breakfast in this square most mornings 231525,JohnSwin,06/03/2006,Excellent Well pleased with the Raco di Pi Really enjoyed the Raco Di Pi excellent service great roomReally good location.Close to Las Ramblas and the main square.The best value was the turistbus 2 day pass 231525,frombaritomiami,05/30/2006,Excellent position; great price/quality ratio I stayed with my wife at Raco del Pi over the last week of May 2006 and it was overall a very good experience. I can repeat all other things that other reviewers have already stressed; but I will concentrate on a few inside tips for this specific hotel.HOW TO GET THERE: Remember oyu are in the Gothic quarter; the taxi will not be able to drop you off in front of the hotel during regular hours; since it is a pedestrian zone; but your walk will be short. On the way back; if you are leaving early in the morning; the cab will definitely pick you up at the door. Just remember the time of the day makes a huge difference between nobody in the streets and hundreds of people walking with you...ROOMS/LOCATION: Location; excellent in the middle of the Gothic quarter. If you have a room with balcony (Rooms 01-04 on each floor) you will have more noise but a larger room. If you stay; like I did; in rooms (08-09) it will be in a smaller room but super quiet (only minor problem in room 309 was that the maid storage room was near our room and when she would come in the morning you could hear her pull the cart and her stuff out of the room).CLEANLINESS/MODERN: Rarely have I seen such a cleaner hotel; and since it is new; all areas exude modern clean taste without looking cold.BREAKFAST: Although lovers of continental breakfast will find everything under the sun in the small restaurant room in the morning; you can have a very large breakfast in the croissanterie right in front of the hotel for a quarter of the price. Only trick (already mentioned): first day is half off; so have breakfast there the first morning until you find a good spot for the following days. The best is the free food left at the bar 24 hours a day for the guests; not so much for the pastries; which are just the leftover from breakfast and get stale by the evening; but for the free water that is a nice gesture since you will be walking a lot in the city and a nice glass of water upon arriving to the hotel before you go to your room is great.INTERNET: It all depends on the other hotel guests: there were days in which nobody would be there; ther were days when one person would be sitting there for hours at a time. Moreover; it is only one computer open to anybody but also to everybody's view; so forget privacy...LOBBY: they do ask you to leave the keys at the desk when you leave (?) they must have had bad experiences; but they are very nice and helpful. Yes; there is free cava (champagne-like wine) but after the first couple of days you want to go and drink it in the bars and restaurants; not in the hotel lobby... Also; remember; the safe is not included in the price; and it is 2 euros a day.OVERALL: To recommend for the best location in a relative quiet area and the clean modern look; great service. 231525,Jumper71,05/21/2006,New room; old city Small balcony with view 231525,ATripAdvisorMember,05/16/2006,Beautifully clean and beautifully located Just returned from a 4 night stay in Barcelona at the Raco del Pi. Would highly recommend this boutique hotel to anyone looking for a short stay in the city. It is superbly located - cannot think of a better location; certainly for a first visit to the city. Situated in the narrow lanes by the Ramblas; it is perfect for hopping on to the sight seeing buses - a real must - or strolling out to the shops; and; in the evening; soaking in the historic atmosphere of the squares; the street artists and the open air restaurants. The rooms are compact; but extremely well appointed. The whole hotel is absolutely spotless. The staff are courteous and very helpful. The breakfast is excellent. The internet facilities are free. The atmosphere and presentation of the place exudes polished; simple quality. And; by the way; the room air-conditioning was not only efficient; but unobtrusive - a rarity in my experience. 231525,CheltenhamFlyer,05/09/2006,Excellent small hotel We booked direct with the hotel in January 2006 via their website for a trip in May 2006. Booking was simple and straightforward. The price actually charged was exactly the price quoted in the email booking confirmation; note however that the price quoted is ex-VAT (7%) although to be fair this is clearly stated. The receptionist also went through the prices very carefully in arrival to make sure we were clear. The only slight niggle was an extra charge for a room safe (2 eruos per night) which was not mentioned anywhere.The hotel is very quiet which for the centre of the Barri Gotic is quite unexpected. However; our room opened on to the central open courtyard rather than the street - outside rooms may be noisier (but you don't go to central Barcelona for peace and solitude do you?) The hotel appears to have been recently refurbished and is a good mixtrue of of the old and modern in terms of architectecure. Brilliant location just down from the Plaza Catalunya and close to the cathedral. It is in the pedestrianised zone so taxi access may be a bit limited - we walked from the Plaza Catalunya where the Airport Bus deposited us (about 10 minutes) and no traffic to worry about.Staff were very friendly and helpful and spoke reasonable English (much better than our Spanish). Our room was an adequate size for two and was spotlessly clean. Internet access is free. There were no tea-making facilties in the room (although there were some self-heating drinks but there was an additional charge for these. However; there is a little bar with self-service tea and coffee (and croissants; rolls and cakes) at no extra charge; and these could be taken up to cool sitting area in a pleasant courtyard on the first floor. I guess this would be nice and cool in summer.Breakfast was excellent and well worth 14 euros extra each (50% discount on the first morning) - huge choice of fruits; cold meats; cheeses; crudites; cereals; cooked bacon and egg etc.The age-range of the clients was wide; a couple of children aged about 10 through to retired couples; and were mostly English; Dutch and American; so far as I could judge 231525,Rosemary07,05/08/2006,Thoroughly recommend this hotel Stayed for 5 nights at the H10 Raco del Pi; 27 April - 2 May. Previously asked for 'a quiet room on the 2nd or 3rd floor' and got one - room 207 at the back of the hotel. Size OK by European city standards. Spotlessly clean; good bathroom facilities. Room safe; 2 euros a day. No view - overlooked a wall - but not overlooked by anyone. Air conditioning worked fine; at night we could close the window and there was no noise at all. Really quiet for the centre of a major