---
source_url: https://mp.weixin.qq.com/s/_wTZKL9U1i4QE2vo5c8oaQ
ingested: 2026-06-04
sha256: TBD
type: raw-source
tags: [article, didi, ibg, customer-experience, llm-quality-inspection, multilingual, spanish, portuguese, contact-reason, intent-pipeline, compliance-pipeline, voc-pipeline, enterprise-llm, architecture-over-prompt, data-quality, config-externalization, traceability, semantic-clustering, embedding, tool-use, json-schema]
---

# 滴滴 IBG 智能客服质检：3 管线（意图/合规/VOC）+ 86%/90%+ 准确率

[正文见 entity 页面：[[entities/didi-ibg-customer-experience-llm-quality-inspection-3-pipelines]]]