---
title: View related items
description: The Related Items component provides access to related lists associated with engagements, customer plays, and internal plays
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/acct-lifecycle-events/account-lifecycle-cust-success-related-items.html
release: australia
topic_type: concept
last_updated: "2026-03-12"
reading_time_minutes: 1
breadcrumb: [Customer success, Use, Customer Success Management]
---

# View related items

The Related Items component provides access to related lists associated with engagements, customer plays, and internal plays

The Related Items component uses an expandable accordion format. You can expand the desired lists to see the related items. This component also displays an icon with the number of items in a list.

\[Omitted image "customer-success-related-item.png"\] Alt text: Related items

Related lists include the following actions:

-   Create: opens a empty record in a sub tab that the agent can use to create item.
-   View all: opens a list of records in a sub tab.
-   Show more: is displayed for lists that have more than five items.

Several related lists including success objectives, outcomes, initiatives, customer plays, and documents are displayed on the engagement, customer play, and internal play pages.

**Note:** The `Documents` related items is displayed only if you have installed the `com.snc.platform_document_management` plugin.

**Parent Topic:**[Customer success](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/acct-lifecycle-events/account-lifecycle-use-cust-success.md)