---
title: Configure ServiceNow Otto for TMT
description: If you have the admin role, you can configure the ServiceNow Otto for TMT application so that your agents can use the generative AI skills in CRM Workspace and in Core UI.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/acct-lifecycle-events/account-lifecycle-otto-get-started.html
release: australia
topic_type: concept
last_updated: "2026-10-04"
reading_time_minutes: 1
breadcrumb: [Configure, Customer Success Management]
---

# Configure ServiceNow Otto for TMT

If you have the admin role, you can configure the ServiceNow Otto for TMT application so that your agents can use the generative AI skills in CRM Workspace and in Core UI.