--- title: Skill inputs for playbook skills description: Table and field inputs for the customer play and internal play summarization skills. locale: en-US canonical_url: https://www.servicenow.com/docs/r/australia/acct-lifecycle-events/account-lifecycle-otto-skill-inputs-playbooks.html release: australia topic_type: reference last_updated: "2026-09-22" reading_time_minutes: 1 keywords: [skill inputs, playbook] breadcrumb: [Skill inputs, Reference, Customer Success Management] --- # Skill inputs for playbook skills Table and field inputs for the customer play and internal play summarization skills. ## Customer play summarization skill Includes the inputs that identify the table and fields used when a customer play summary is generated.
Input Description
Input table Customer play
Input fields - Engagement - Account - Progress - Days remaining - Squad - Contact - Short description - Description - Product
|Related table|Input fields| |-------------|------------| |Success task|State, Short description, Description, Due date| |Meeting details|State, Name, Meeting start time, Meeting end time| ## Internal play summarization skill Includes the inputs that identify the table and fields used when an internal play summary is generated.
Input Description
Input table Internal play
Input fields - Engagement - Account - Progress - Squad - Contract - Short description - Description - Product - Days remaining
|Input|Description| |-----|-----------| |Input table|Internal play task| |Input fields|State, Short description, Description, Due date, Days remaining| **Parent Topic:**[Skill inputs for ServiceNow Otto for Customer Success Management](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/acct-lifecycle-events/account-lifecycle-otto-skill-inputs-reference.md)