---
title: Configure the onboarding playbook activities
description: Use Playbooks in Workflow Studio to configure the account onboarding playbook activities.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/acct-lifecycle-events/account-lifecycle-pad.html
release: australia
topic_type: concept
last_updated: "2026-03-12"
reading_time_minutes: 1
breadcrumb: [Account onboarding playbook, Configure, Customer Success Management]
---

# Configure the onboarding playbook activities

Use Playbooks in Workflow Studio to configure the account onboarding playbook activities.

In Playbooks, an activity represents one step in your overall business process. You can sequence many activities together in the stages of your process. A stage is made up of many sequenced activities that are grouped in a logical way. You can add or create your own activity definitions, or delete an activity that is not required. For more details, see [Playbook builder](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/build-workflows/exploring-process-automation-designer.md).

\[Omitted image "account-lifecycle-pad.png"\] Alt text: Process Automation Designer: Account lifecycle onboarding

**Parent Topic:**[Configure the account onboarding playbook](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/acct-lifecycle-events/account-lifecycle-configure.md)

**Related topics**  


[Onboarding playbook](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/acct-lifecycle-events/account-lifecycle-onboard-playbook.md)