---
title: Success objective record page
description: This page provides a detailed view of the success objective and its related outcomes and initiatives as defined in the success blueprint.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/acct-lifecycle-events/account-lifecycle-view-success-object.html
release: australia
topic_type: concept
last_updated: "2026-03-12"
reading_time_minutes: 1
breadcrumb: [Manage engagements, Customer success, Use, Customer Success Management]
---

# Success objective record page

This page provides a detailed view of the success objective and its related outcomes and initiatives as defined in the success blueprint.

To view this page, follow these steps:

1.  Login as a user with the sn\_acct\_lc.customer\_success\_agent role.
2.  Navigate to **Workspaces** > **CSM/FSM Configurable Workspace** and select the **List** icon.
3.  Navigate to **Customer Success** > **All Engagements**, and open an engagement.
4.  Select the **Success blueprint** tab and select the \[Omitted image "open-link-right-outline-24.svg"\] Alt text: icon to open the page.

This page includes the following sections:

-   Header: This section shows the progress, priority, state, the driver category, the number of days left for this objective to be completed, and the planned end date.
-   Success outcomes: The success outcomes associated with the objective. For each objective, you can see the status, value realized \(the current value based on the percentage of the target achieved\), and the number of days left. Select a success outcome to view the success initiatives associated with it. Select **Edit** to drill down to the Success Outcome page.
-   Success initiatives: The list of initiatives associated with the selected success outcome. The subject, progress, and the number of days remaining are displayed. Select the **Number** column to drill down to the Success Initiative record page.

**Parent Topic:**[Manage engagements](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/acct-lifecycle-events/account-lifecycle-manage-engage.md)