--- title: GlideForm \(Next Experience\) - Client description: The GlideForm API provides methods to customize forms in the Next Experience UI Framework.Adds a hidden input with given name and value parameter to the form.Adds a choice to the end of a specified choice list field.Adds an icon on a field's label.Adds an icon on a field's label.Displays the specified error message at the top of the form.Displays a floating form message at the top of the form detail section. The message doesn't cover UI actions.Adds the specified informational message to the top of the form.Displays a high priority message at the top of the form.Displays a low priority message at the top of the form.Displays a moderate priority message at the top of the form.Adds a choice to the end of a specified choice list field.Adds a choice to the list field at the position specified.Displays a message confirming a successful action at the top of the form.Removes all form messages of any type.Removes all choices in a specified choice list field.Removes all form messages of a specified type.Removes all informational and error messages from the top of the form.Removes all options from the specified choice list.Removes any value\(s\) from the specified field.Prevents file attachments from being added to the form.Programmatically turns off a specific choice in the drop-down field, if the choice exists. No changes are made if the choice is already turned off.Allows file attachments to be added to the form. Shows the paper clip icon.Programmatically enables a specific choice in the drop-down field, if the choice exists. No changes are made if the option is already enabled.Use to draw attention to a field. Flashes the specified color for a specified duration of time in the specified field.Returns the most recent action name, or, for a client script, the sys\_id of the UI action clicked.Returns a list of all annotations on a form.Returns a form annotation of a given name.Returns a Boolean value for the specified field.Returns an object with properties representing a given field and choice value.Returns the HTML element for the specified field.Returns the decimal value of the specified field.Returns the display value from a form in Service Portal.Returns the HTML element specified by the parameter.Returns the HTML element for the form.Returns the integer value for the specified field.Returns the plain text value of the field label.Returns the available and selected options for a choice or reference field on the form. This method is useful for dynamic forms, catalog variables and variable sets, and integrations needing to inspect or filter field options at runtime.Returns the GlideRecord for a specified field.Returns an array of related list names from the current form.Returns all section names, whether visible or not.Returns an array of the form's sections.Returns the name of the table to which this record belongs.Returns the sys\_id of the record displayed in the form.Returns the value of the specified form field.Hides all field messages.Hides all field messages of the specified type.Hides an annotation with a given name on the form UI.Hides the error message placed by showErrorBox\(\).Hides the first message that appears in the specified field on the current form.Hides the specified related list on the form.Hides all related lists on the form.Returns true if the field is mandatory.Returns true if the record has never been saved.Determines whether the field associated with the passed-in field name is visible on the current form.Registers a custom event listener that detects when any field in the current form is modified by a user.Removes the specified choice from the specified choice list field.Removes the icon from the specified field that matches the specified icon and title.Removes the icon from the specified field that matches the specified icon, title, and color.Removes the specified option from the specified choice list.Saves the record without navigating away \(update and stay\).Updates the label of a specific choice in the drop-down field.Makes the specified field available or unavailable.Displays or hides a specified field on the form.Sets the plain text value of the specified field label.Makes the specified field mandatory.Makes the specified field read-only or editable.Shows or hides a specified section in the form.Sets the value of a specified form field to the specified value or the value of a specified display value in a reference record.Makes a Service Catalog variable editor read only.Displays or hides the specified field.Shows an annotation with a given name on the form UI.Displays an error message under the specified form field \(either a control object or the name of the field\). If the control or field is currently off the screen, the form automatically scrolls to the control or field.Displays an error message under the specified form field \(either a control object or the name of the field\). If the control or field is currently off the screen and the scrollForm parameter is true, the form scrolls to the control or field.Displays a message under the specified form field \(either a control object or the name of the field\). If the control or field is off the screen, the method automatically scrolls the form to that field.Displays a message under the specified form field \(either a control object or the name of the field\). If the control or field is currently off the screen and scrollForm is true, the method scrolls the form to that field.Displays the specified related list on the form.Displays all the form's related lists.Saves the record.Performs the specified UI action.Hides or shows all annotations on the form. locale: en-US canonical_url: https://www.servicenow.com/docs/r/australia/api-reference/GlideFormAPINX.html release: australia product: API Reference classification: api-reference topic_type: concept last_updated: "2026-03-12" reading_time_minutes: 46 breadcrumb: [Client Next Experience API reference, API reference, API implementation and reference] --- # GlideForm \(Next Experience\) - Client The GlideForm API provides methods to customize forms in the Next Experience UI Framework. Only use GlideForm methods on the client. You can use these methods to make custom changes to the form view of records. All validation of examples was done using client scripts. You can also use some of these methods in other client scripts \(such as Catalog Client Scripts or Wizard Client Scripts\), but you must first test this to determine whether they will work as expected. **Note:** The methods getControl\(\), getHelpTextControl\(\), getElement\(\), and getFormElement\(\) are deprecated for mobile devices. For information on using GlideForm for mobile, see [Mobile Client GlideForm \(g\_form\) Scripting and Migration](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/api-reference/scripts/r_MobilePlatformMigrationImpacts.md). There is no constructor for the GlideForm class. Access GlideForm methods using the `g_form` global object. **Parent Topic:**[Client Next Experience API reference](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/api-reference/api-client-next.md) ## GlideForm \(Next Experience\) - addAdditionalParams\(String parameterName, String value\) Adds a hidden input with given name and value parameter to the form. |Name|Type|Description| |----|----|-----------| |parameterName|String|Name of the parameter to add.| |value|String|Value of the parameter to add.| |Type|Description| |----|-----------| |None| | The following example customizes the behavior of the **Update** button on the **Incident** form so that users are redirected back to the list view in the default view, but remain on the record in the **Advanced View** after saving. ``` // Create an onLoad client script for the incident table with the following script. function onLoad() { g_form.addAdditionalParam('view_name', g_form.getViewName()); } ``` Edit the global `sysverb_update` UI action and add the following script. ``` current.update(); if (RP.getParameterValue("view_name") == "advanced") {   // Keep the record open if saving from the advanced view   action.openGlideRecord(current); // To test: // Open the incident list and edit an incident. Click Update to be redirected to the list. // Open /incident_list.do?sysparm_view=advanced and edit an incident. Click Update to be redirected back to the edited incident. ``` ## GlideForm \(Next Experience\) - addChoice\(String fieldName, String choiceValue, String choiceLabel\) Adds a choice to the end of a specified choice list field. |Name|Type|Description| |----|----|-----------| |fieldName|String|Name of the field in which to add the choice field option.| |choiceValue|String|Value to store in the database.| |choiceLabel|String|Value to display.| |Type|Description| |----|-----------| |None| | ``` g_form.addChoice('priority', '6', '6 - Really Low'); ``` ## GlideForm \(Next Experience\) - addDecoration\(String fieldName, String icon, String title\) Adds an icon on a field's label. Adding the same item twice is prevented; however, you can add the same icon with a different title. **Note:** This method is not supported by Service Catalog.
Name Type Description
fieldName String Field name.
icon String Name of the icon to show next to the specified field.Valid values: - icon-add - icon-alert - icon-book - icon-book-open - icon-calendar - icon-cards - icon-cart-full - icon-catalog - icon-check-circle - icon-cog - icon-comment - icon-console - icon-dashboard - icon-database - icon-delete - icon-drawer - icon-edit - icon-filter - icon-folder - icon-form - icon-help - icon-home - icon-image - icon-info - icon-label - icon-lightbulb - icon-list - icon-livefeed - icon-locked - icon-mail - icon-mobile - icon-new-ticket - icon-paperclip - icon-power - icon-script - icon-search - icon-sort-ascending - icon-star - icon-star-empty - icon-tab - icon-trash - icon-tree - icon-tree-right - icon-user - icon-user-group - icon-view
title String Title for the icon.
|Type|Description| |----|-----------| |None| | ``` g_form.addDecoration('caller_id', 'icon-star', 'preferred member'); ``` ## GlideForm \(Next Experience\) - addDecoration\(String fieldName, String icon, String title, String color\) Adds an icon on a field's label. Adding the same item twice is prevented; however, you can add the same icon with a different title. **Note:** This method is not supported by Service Catalog.
Name Type Description
fieldName String Field name.
icon String Name of the icon to show next to the specified field.Valid values: - icon-add - icon-alert - icon-book - icon-book-open - icon-calendar - icon-cards - icon-cart-full - icon-catalog - icon-check-circle - icon-cog - icon-comment - icon-console - icon-dashboard - icon-database - icon-delete - icon-drawer - icon-edit - icon-filter - icon-folder - icon-form - icon-help - icon-home - icon-image - icon-info - icon-label - icon-lightbulb - icon-list - icon-livefeed - icon-locked - icon-mail - icon-mobile - icon-new-ticket - icon-paperclip - icon-power - icon-script - icon-search - icon-sort-ascending - icon-star - icon-star-empty - icon-tab - icon-trash - icon-tree - icon-tree-right - icon-user - icon-user-group - icon-view
title String Title for the icon.
color String CSS color.
|Type|Description| |----|-----------| |None| | ``` g_form.addDecoration('caller_id', 'icon-star', 'Mark as Favorite', 'color-green'); ``` ## GlideForm \(Next Experience\) - addErrorMessage\(String message\) Displays the specified error message at the top of the form. This message appears for approximately four seconds and then disappears. This timeout is not configurable at this time. |Name|Type|Description| |----|----|-----------| |message|String|Message to display.| |Type|Description| |----|-----------| |None| | ``` g_form.addErrorMessage('This is an error'); ``` ## GlideForm \(Next Experience\) - addFormMessage\(String message, String type, Object options\) Displays a floating form message at the top of the form detail section. The message doesn't cover UI actions. See also: - [clearAllFormMessages\(\)](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/api-reference/GlideFormAPINX.md) - [clearFormMessages\(\)](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/api-reference/GlideFormAPINX.md)
Name Type Description
message String Message to display.
type String Type of message.Valid values: - error - info - warning
options Object Optional. Buttons to add to the form message and any metadata needed to handle a button click.``` { buttons: [Array], meta: {Object} } ```
options.buttons Array List of buttons to add to the form message.``` buttons: [ { actionName: "String", label: "String" } ] ```
options.buttons.actionName String Name used by the `FORM_MESSAGE_BUTTON_CLICKED` event handlers to determine the button that was clicked.For example, if you add a button with the **actionName**`assign_to_me`, you must create an event handler in UIB on the `FORM_MESSAGE_BUTTON_CLICKED` event that only executes when the **actionName** is `assigned_to_me`.
options.buttons.label String Text to display on the button.
options.meta Object Map of any metadata needed to handle the button click formatted as key-value pairs. ``` meta: { 'key': 'value' } ``` For example, for an **Assign to me** button the event handler needs the sys\_id of the user to assign the record to.
|Type|Description| |----|-----------| |None| | The following example shows how to add form messages of each type. ``` g_form.addFormMessage('info message','info'); g_form.addFormMessage('warning message','warning'); g_form.addFormMessage('error message','error'); g_form.addFormMessage('info2 message','info'); g_form.addFormMessage('warning2 message','warning'); g_form.addFormMessage('error2 message','error'); g_form.addFormMessage('Would you like to reassign this to yourself?', 'info', {buttons: [{label: "Assign to me", actionName: "assign_to_me"}], meta: {'userId': '46d44a23a9fe19810012d100cca80666'}}); ``` ## GlideForm \(Next Experience\) - addInfoMessage\(String message\) Adds the specified informational message to the top of the form. This message appears for approximately four seconds and then disappears. This timeout is not configurable at this time. |Name|Type|Description| |----|----|-----------| |message|String|Message to display.| |Type|Description| |----|-----------| |None| | ``` g_form.addInfoMessage('The top five fields in this form are mandatory'); ``` ## GlideForm \(Next Experience\) - addHighMessage\(String message\) Displays a high priority message at the top of the form. This message appears for approximately four seconds and then disappears. This timeout is not configurable at this time. |Name|Type|Description| |----|----|-----------| |message|String|Message to display on the form.| |Type|Description| |----|-----------| |None| | The following example shows how to display a high priority message at the top of the form. ``` g_form.addHighMessage(“This is a high priority message"); ``` ## GlideForm \(Next Experience\) - addLowMessage\(String message\) Displays a low priority message at the top of the form. This message appears for approximately four seconds and then disappears. This timeout is not configurable at this time. |Name|Type|Description| |----|----|-----------| |message|String|Message to display on the form.| |Type|Description| |----|-----------| |None| | The following example shows how to display a low priority message at the top of the form. ``` g_form.addLowMessage(“This is a low priority message "); ``` ## GlideForm \(Next Experience\) - addModerateMessage\(String message\) Displays a moderate priority message at the top of the form. This message appears for approximately four seconds and then disappears. This timeout is not configurable at this time. |Name|Type|Description| |----|----|-----------| |message|String|Message to display on the form.| |Type|Description| |----|-----------| |None| | The following example shows how to display a moderate priority message at the top of the form. ``` g_form.addModerateMessage(“This is a moderate priority message"); ``` ## GlideForm \(Next Experience\) - addOption\(String fieldName, String choiceValue, String choiceLabel\) Adds a choice to the end of a specified choice list field. |Name|Type|Description| |----|----|-----------| |fieldName|String|Name of the field in which to add the choice field option.| |choiceValue|String|Value to store in the database.| |choiceLabel|String|Value to display.| |Type|Description| |----|-----------| |None| | ``` g_form.addOption('priority', '6', '6 - Really Low'); ``` ## GlideForm \(Next Experience\) - addOption\(String fieldName, String choiceValue, String choiceLabel, Number choiceIndex\) Adds a choice to the list field at the position specified. **Note:** Duplicate list labels are not supported in Service Portal. For example, items with label text matching another label are ignored and not added to the list. |Name|Type|Description| |----|----|-----------| |fieldName|String|Name of the field in which to add the choice field option.| |choiceValue|String|Value to store in the database.| |choiceLabel|String|Value to display.| |choiceIndex|Number|Order of the choice in the list. The index is a zero-based array.| |Type|Description| |----|-----------| |None| | ``` g_form.addOption('priority', '2.5', '2.5 - Moderately High', 3); ``` ## GlideForm \(Next Experience\) - addSuccessMessage\(String message\) Displays a message confirming a successful action at the top of the form. This message appears for approximately four seconds and then disappears. This timeout is not configurable at this time. |Name|Type|Description| |----|----|-----------| |message|String|Success message to display.| |Type|Description| |----|-----------| |None| | The following example shows how to display a message confirming a success message at the top of the form. ``` g_form.addSuccessMessage(“This is a success message"); ``` ## GlideForm \(Next Experience\) - clearAllFormMessages\(\) Removes all form messages of any type. See also: - [GlideForm \(Next Experience\) - addFormMessage\(String message, String type, Object options\)](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/api-reference/GlideFormAPINX.md) - [GlideForm \(Next Experience\) - clearMessages\(\)](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/api-reference/GlideFormAPINX.md) - [clearFormMessages\(\)](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/api-reference/GlideFormAPINX.md) |Name|Type|Description| |----|----|-----------| |None| | | |Type|Description| |----|-----------| |None| | The following example shows how to clear all messages from the form. ``` g_form.clearAllFormMessages(); ``` ## GlideForm \(Next Experience\) - clearChoices\(String fieldName\) Removes all choices in a specified choice list field. | | | | |---|---|---| |fieldName|String|Name of the field for which to clear the full list of choices.| |Type|Description| |----|-----------| |None| | ``` g_form.clearChoices('priority'); ``` ## GlideForm \(Next Experience\) - clearFormMessages\(String type\) Removes all form messages of a specified type. See also: - [GlideForm \(Next Experience\) - addFormMessage\(String message, String type, Object options\)](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/api-reference/GlideFormAPINX.md) - [GlideForm \(Next Experience\) - clearMessages\(\)](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/api-reference/GlideFormAPINX.md) - [GlideForm \(Next Experience\) - clearAllFormMessages\(\)](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/api-reference/GlideFormAPINX.md)
Name Type Description
type String Type of message.Valid values: - error - info - warning
|Type|Description| |----|-----------| |None| | The following example shows how to clear all error messages from the form. ``` g_form.clearFormMessages('error'); ``` ## GlideForm \(Next Experience\) - clearMessages\(\) Removes all informational and error messages from the top of the form. Removes informational and error messages added with g\_form.addInfoMessage\(\) and g\_form.addErrorMessage\(\). |Name|Type|Description| |----|----|-----------| |None| | | |Type|Description| |----|-----------| |None| | ``` g_form.clearMessages(); ``` ## GlideForm \(Next Experience\) - clearOptions\(String fieldName\) Removes all options from the specified choice list. |Name|Type|Description| |----|----|-----------| |fieldName|String|Name of the field for which to clear the choice options.| |Type|Description| |----|-----------| |None| | ``` g_form.clearOptions('priority'); ``` ## GlideForm \(Next Experience\) - clearValue\(String fieldName\) Removes any value\(s\) from the specified field. **Note:** This method can't be used to update fields set to strict read only. If this method is called on strict read only fields, the field isn't updated and a warning is logged in the browser console. For more information, see [Configuring read-only security options](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/platform-administration/read-only-option.md). |Name|Type|Description| |----|----|-----------| |fieldName|String|Name of the field to clear.| |Type|Description| |----|-----------| |None| | ## GlideForm \(Next Experience\) - disableAttachments\(\) Prevents file attachments from being added to the form. This method is not available on the mobile platform. If this method is run on a mobile platform, no action occurs. |Name|Type|Description| |----|----|-----------| |None| | | |Type|Description| |----|-----------| |None| | ## GlideForm \(Next Experience\) - disableChoice\(String fieldName, String choiceValue\) Programmatically turns off a specific choice in the drop-down field, if the choice exists. No changes are made if the choice is already turned off.
Name Type Description
fieldName String Field name of the choice to turn off.Data type: String
choiceValue String Value of the choice to turn off.Data type: String
Type Description
Boolean Flag that indicates whether the given choice is turned off or active in the form.Valid values: - true: Choice is turned off. - false: Option is already turned off or is not found. Data type: Boolean
The following example calls disableChoice\(\) to turn off the loading\_dock choice in the delivery\_location form field. ``` if (g_form.getValue('address_type') == 'home') { g_form.disableChoice('delivery_location', 'loading_dock'); } // Only itil_admin users can select the "Closed" option function onLoad() { if (g_user.hasRole('itil_admin')) return; if (g_form.getValue('incident_state') != '7') g_form.disableChoice('incident_state', 7); if (g_form.getValue('state') != '7') { g_form.disableChoice('state', 7); } } ``` ## GlideForm \(Next Experience\) - enableAttachments\(\) Allows file attachments to be added to the form. Shows the paper clip icon. This method is not available on the mobile platform. If this method is run on a mobile platform, no action occurs. |Name|Type|Description| |----|----|-----------| |None| | | |Type|Description| |----|-----------| |None| | ## GlideForm \(Next Experience\) - enableChoice\(String fieldName, String choiceValue\) Programmatically enables a specific choice in the drop-down field, if the choice exists. No changes are made if the option is already enabled. |Name|Type|Description| |----|----|-----------| |fieldName|String|Field name of the choice to enable.| |choiceValue|String|Value of the choice to enable.|
Type Description
Boolean Flag that indicates whether the given choice is successfully enabled.Valid values: - true: Choice is enabled. - false: Choice is already enabled or is not found. Data type: Boolean
The following example calls enable\(\) to enable a new drop-down choice, `1`, in the `priority` form field. ``` var shortDescription = g_form.getValue('shortDescription'); // Allow priority 1 selection if short description mentions security if (shortDescription.includes('security')) { var p1Choice = g_form.getChoice('priority', '1'); g_form.enableChoice('priority', '1'); } ``` ## GlideForm \(Next Experience\) - flash\(String fieldName, String color, Number count\) Use to draw attention to a field. Flashes the specified color for a specified duration of time in the specified field. This method is not supported by Service Catalog. This method is not available on the mobile platform. If this method is run on a mobile platform, no action occurs.
Name Type Description
fieldName String Field to highlight in the following format: `"."`.
color String RGB color or acceptable CSS color.
count Number How long the label will flash. Valid values: - 2: Flashes for 1 second - 0: Flashes for 2 seconds - -2: Flashes for 3 seconds - -4: Flashes for 4 seconds
|Type|Description| |----|-----------| |None| | ``` g_form.flash("incident.number", "#FFFACD", 0); ``` ## GlideForm \(Next Experience\) - getActionName\(\) Returns the most recent action name, or, for a client script, the sys\_id of the UI action clicked. **Note:** Not available in Wizard client scripts. |Name|Type|Description| |----|----|-----------| |None| | | |Type|Description| |----|-----------| |String|Current action name or sys\_id of the UI action clicked.| ``` function onSubmit() { var action = g_form.getActionName(); alert('You pressed ' + action); } ``` ## GlideForm \(Next Experience\) - getAnnotations\(\) Returns a list of all annotations on a form. [Annotations](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/platform-administration/configure-form-layout.md) are visual separators between form elements, or blocks of colored text used to highlight form elements. Use [GlideForm \(Next Experience\) - getAnnotationByName\(String name\)](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/api-reference/GlideFormAPINX.md) to return a specific annotation by its name. |Name|Type|Description| |----|----|-----------| |None| | |
Property Description
Array of Objects Content of the annotation.Data type: Array of Objects ``` [{content: "String", name: "String", visible: Boolean}] ```
array.content Text of the returned annotation.Data type: String
array.name Name of the returned annotation.Data type: String Table location: Form Annotations \[sys\_ui\_annotation\], Field: **name**
array.visible Flag that indicates whether the annotation is visible on the form. Valid values: - true: The annotation is visible. - false: The annotation isn't visible. Data type: Boolean
The following example first calls getAnnotations\(\) to return all annotations in a form, and then calls hideAnnotation\(\) to hide all annotations in the form. ``` const annotations = getAnnotations(); /* returns: [ { "name": "test-annotation-msg-1", "visible": true, "content": "Test" }, { "name": "test-annotation-msg-2", "visible": true, "content": "Test 2" } ]*/ annotations.forEach(function(annotation) { g_form.hideAnnotation(annotation.name); }); // this script hides all annotations on the form. ``` ## GlideForm \(Next Experience\) - getAnnotationByName\(String name\) Returns a form annotation of a given name. [Annotations](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/platform-administration/configure-form-layout.md) are visual separators between form elements, or blocks of colored text used to highlight form elements. Use [GlideForm \(Next Experience\) - getAnnotations\(\)](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/api-reference/GlideFormAPINX.md) to return all annotations in a form.
Name Type Description
name String The name of the annotation to return.Table: Form Annotations \[sys\_ui\_annotation\], Field: **Name**
Property Description
Array of Objects Content of the annotation.Data type: Array of Objects ``` [{content: "String", name: "String", visible: Boolean}] ```
array.content Text of the returned annotation.Data type: String
array.name Name of the returned annotation.Data type: String Table location: Form Annotations \[sys\_ui\_annotation\], Field: **name**
array.visible Flag that indicates whether the annotation is visible on the form. Valid values: - true: The annotation is visible. - false: The annotation isn't visible. Data type: Boolean
The following example demonstrates how to use the getAnnotationByName\(\) method to retrieve a form annotation according to its given name, test-annotation-msg-1. ``` var sampleAnnotation = g_form.getAnnotationByName("test-annotation-msg-1"); /* returns: { "name": "test-annotation-msg-1", "visible": true, "content": "Test" } */ ``` ## GlideForm \(Next Experience\) - getBooleanValue\(String fieldName\) Returns a Boolean value for the specified field. |Name|Type|Description| |----|----|-----------| |fieldName|String|Field to highlight in the following format: `"."`.| |Type|Description| |----|-----------| |Boolean|Returns false if the field value is false or undefined; otherwise returns true.| ## GlideForm \(Next Experience\) - getChoice\(String fieldName, String choiceValue\) Returns an object with properties representing a given field and choice value. |Name|Type|Description| |----|----|-----------| |fieldName|String|Field name of the choice to retrieve.| |choiceValue|String|Value of the choice to retrieve.|
Property Description
GlideFormChoice object or null GlideFormChoice object for the specified field and choice value. Returns null if no matching choice exists.Data type: Object ``` ("label", "value", "disabled", "index") ```
GlideFormChoice.label Read-only display text of the choice.Data type: String
GlideFormChoice.value Read-only value of the choice.Data type: String
GlideFormChoice.disabled Flag that indicates whether the choice is turned off in the form.Valid values: - true: Choice is turned off. - false: Choice is enabled. Data type: Boolean
GlideFormChoice.index Indicates the position of the choice in the drop-down.Data type: Number
The following example demonstrates how to call g\_form.getChoice\(\) to return information about the `priority` field choices. ``` var priority = g_form.getValue('priority'); var priorityLabel = g_form.getChoice('priority', priority).label; ``` ## GlideForm \(Next Experience\) - getControl\(String fieldName\) Returns the HTML element for the specified field. Compound fields may contain several HTML elements. This method is generally not necessary as there are built-in methods that use the fields on a form. If the field is a reference field and the control is a choice list, getControl\(\) may not return a control as expected. In this case, use `sys_select..`. This method is not available in mobile scripts or Service Portal scripts. |Name|Type|Description| |----|----|-----------| |fieldName|String|Name of the field for which to return the HTML element.| |Type|Description| |----|-----------| |HTMLElement|Field's HTML element.| ## GlideForm \(Next Experience\) - getDecimalValue\(String fieldName\) Returns the decimal value of the specified field. |Name|Type|Description| |----|----|-----------| |fieldName|String|Name of the field for which to return the decimal value.| |Type|Description| |----|-----------| |String|Decimal value of the specified field.| ``` function onChange(control, oldValue, newValue, isLoading) { alert(g_form.getDecimalValue('percent_complete')); } ``` ## GlideForm \(Next Experience\) - getDisplayValue\(String fieldName\) Returns the display value from a form in Service Portal. See also: - [getValue\(\)](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/api-reference/GlideFormAPINX.md) - [Get the display value of a reference variable](https://www.servicenow.com/community/developer-blog/get-display-value-of-reference-variable-service-catalog/ba-p/2287763) **Note:** In the core UI, calling this method as `g_form.getDisplayValue()` without an argument returns the record display value rather than the display value of an individual field. |Name|Type|Description| |----|----|-----------| |fieldName|String|Name of the field from which you want to retrieve a value in the form.| |Type|Description| |----|-----------| |String|Display value of the specified field.| The following example shows how to get the display value of a reference variable in the core UI or Service Portal. The use case for this example is on the [community](https://www.servicenow.com/community/developer-blog/get-display-value-of-reference-variable-service-catalog/ba-p/2287763) site. ``` function onChange(control, oldValue, newValue, isLoading) { if (isLoading || newValue == '') { return; } if(window == null){ var valuePortal = g_form.getDisplayValue('requester'); alert('Portal->' + valuePortal); } else{ var valueNative = g_form.getDisplayBox('requester').value; alert('CoreUI->' + valueCoreUI); } //Type appropriate comment here, and begin script below } ``` ## GlideForm \(Next Experience\) - getElement\(String id\) Returns the HTML element specified by the parameter. Compound fields may contain several HTML elements. This method is generally not necessary as there are built-in methods that use the fields on a form. This method is not available in mobile scripts or Service Portal scripts. |Name|Type|Description| |----|----|-----------| |id|String|Field ID.| |Type|Description| |----|-----------| |HTMLElement|Field's HTML element.| ## GlideForm \(Next Experience\) - getFormElement\(\) Returns the HTML element for the form. This method is not available in mobile scripts or Service Portal scripts. |Name|Type|Description| |----|----|-----------| |None| | | |Type|Description| |----|-----------| |HTMLFormElement|HTML element for the form.| ## GlideForm \(Next Experience\) - getIntValue\(String fieldName\) Returns the integer value for the specified field. |Name|Type|Description| |----|----|-----------| |fieldName|String|Field name.| |Type|Description| |----|-----------| |Number|Integer value of the field.| ## GlideForm \(Next Experience\) - getLabelOf\(String fieldName\) Returns the plain text value of the field label. |Name|Type|Description| |----|----|-----------| |fieldName|String|Field name.| |Type|Description| |----|-----------| |String|Label text.| ``` if (g_user.hasRole('itil')) { var oldLabel = g_form.getLabelOf('comments'); g_form.setLabelOf('comments', oldLabel + ' (Customer visible)'); } ``` ## GlideForm \(Next Experience\) - getOptions\(String fieldName\) Returns the available and selected options for a choice or reference field on the form. This method is useful for dynamic forms, catalog variables and variable sets, and integrations needing to inspect or filter field options at runtime. For example, you can use the g\_form.getOptions\(\) to: - Get and set the name-value pairs in a watch\_list field type. - Search or filter available options by a search term. - Enable access to the same auto-complete results via a callback. - Get and set options on choice fields, reference fields, and advanced field types such as watch\_list, glide\_list, field\_list, and slushbucket. |Name|Type|Description| |----|----|-----------| |fieldName|String|The field name of the choice or reference field to retrieve.|
Property Description
Array of Objects or null Read-only array of objects containing the value and label of each selected option. Returns null if the field does not support options.Data type: Array of Objects ``` [{value: "String", displayValue: "String"}] ```
array.displayValue The choice display value.Data type: String
array.value The value of the option.Data type: String
getAvailable\(term\) Function for returning all available options. A search term can be provided as an argument to filter the options by display value \(a case-insensitive sub string match\). Returns a Promise of Array of Objects with the matching choice's display value and value. Data type: Array of Objects ``` [{value: "String", displayValue: "String"}] ```
The following example calls g\_form.getOptions\(\) to return all available choices for specified form fields, like state, work\_notes\_list, and others. ``` g_form.getOptions("state"); //table: incident, field: state, type: integer, choice: Dropdown without --None-- /* returns [{"value":"1","displayValue":"New"},{"value":"2","displayValue":"In Progress"},{"value":"3","displayValue":"On Hold"},{"value":"6","displayValue":"Resolved"},{"value":"7","displayValue":"Closed"},{"value":"8","displayValue":"Canceled"}] */ g_form.getOptions("category"); //table: incident, field: category, type: string, choice: Dropdown with --None-- /* returns [{"value":"","displayValue":"-- None --"},{"value":"inquiry","displayValue":"Inquiry / Help"},{"value":"software","displayValue":"Software"},{"value":"hardware","displayValue":"Hardware"},{"value":"network","displayValue":"Network"},{"value":"database","displayValue":"Database"}] */ g_form.getOptions("work_notes_list") //table: incident, field: work_notes_list, type: glide_list /* returns [{"value":"62826bf03710200044e0bfc8bcbe5df1","displayValue":"Abel Tuter"},{"value":"a8f98bb0eb32010045e1a5115206fe3a","displayValue":"Abraham Lincoln"},{"value":"5137153cc611227c000bbd1bd8cd2005","displayValue":"Fred Luddy"},{"value":"6a826bf03710200044e0bfc8bcbe5dec","displayValue":"Alissa Mountjoy"}] */ g_form.getOptions("restricted_fields") //table: std_change_properties, field: restricted_fields, type: field_list /* [{"value":"activity_due","displayValue":"Activity due"},{"value":"additional_assignee_list","displayValue":"Additional assignee list"},{"value":"comments","displayValue":"Additional comments"},{"value":"assignment_group","displayValue":"Assignment group"},{"value":"backout_plan","displayValue":"Backout plan"},{"value":"business_duration","displayValue":"Business duration"},{"value":"cab_delegate","displayValue":"CAB delegate"},...] */ g_form.getOptions('table') //table: sys_script_client, field: table, type: table_name /* [{"value":"","displayValue":"-- None --"},{"value":"cmdb_ci_appl_dot_net","displayValue":".NET Application [cmdb_ci_appl_dot_net]"},{"value":"evaluation","displayValue":"A/B Testing Evaluation [evaluation]"},{"value":"evaluation_execution","displayValue":"A/B Testing Evaluation Execution [evaluation_execution]"},{"value":"evaluation_parameter","displayValue":"A/B Testing Evaluation Parameter [evaluation_parameter]"},{"value":"sn_access_analyzer_request","displayValue":"Access Analyzer Query [sn_access_analyzer_request]"},{"value":"sn_access_analyzer_access_comparison_request","displayValue":"Access Comparison Request [sn_access_analyzer_access_comparison_request]"},{"value":"sys_security_acl","displayValue":"Access Control [sys_security_acl]"},...] */ g_form.getOptions('mandatory_fields'); //table: kb_knowledge_base, field: mandatory_fields, type: slushbucket /* [{"value":"active","displayValue":"Active"},{"value":"article_id","displayValue":"Article ID"},{"value":"displayValue","displayValue":"Article body"},{"value":"article_type","displayValue":"Article type"},{"value":"direct","displayValue":"Attachment link"},{"value":"author","displayValue":"Author"},{"value":"base_version","displayValue":"Base Version"},...] */ ``` The following example script demonstrates how to call g\_form.getOptions\(\) with getAvailable\(\) function. ``` const options = g_form.getOptions('priority'); if (options) { console.log('Selected:', options.selected); options.getAvailable('high').then(available => { console.log('Available matching "high":', available); }); } ``` ## GlideForm \(Next Experience\) - getReference\(String fieldName, Function callBack\) Returns the GlideRecord for a specified field. If a callback function is present, this routine runs asynchronously. The browser \(and script\) processing continues normally until the server returns the reference value, at which time, the callback function is invoked. If a callback function is not present, this routine runs synchronously and processing halts \(causing the browser to appear to hang\) while waiting on a server response. **Important:** It is strongly recommended that you use a callback function. Callback function support for ServiceCatalogForm.getReference is available. **Note:** Using this method requires a call to the server which requires additional time and may introduce latency to your page. Use this method with caution. For additional information, see [Client script design and processing](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/api-reference/scripts/client-script-best-practices.md). |Name|Type|Description| |----|----|-----------| |fieldName|String|Name of the field.| |callBack|Function|Name of the call back function.|
Type Description
GlideRecord GlideRecord object for the specified field. If the specified reference can't be found, it returns an initialized GlideRecord object where `currentRow = -1` and `rows.length = 0`.
``` function onChange(control, oldValue, newValue, isLoading) { g_form.getReference('caller_id', doAlert); // doAlert is our callback function } function doAlert(caller) { // reference is passed into callback as first arguments if (caller.getValue('vip') == 'true') { alert('Caller is a VIP!'); } } ``` ## GlideForm \(Next Experience\) - getRelatedListNames\(\) Returns an array of related list names from the current form. |Name|Type|Description| |----|----|-----------| |None| | | |Type|Description| |----|-----------| |Array of Strings|List of related list names from the current form. The related list names are listed in the order in which they appear on the form.| ``` var listNames = g_form.getRelatedListNames(); for (var i = 0; i < listNames.length; i++) { this.showRelatedList(listNames[i]); } ``` ## GlideForm \(Next Experience\) - getSectionNames\(\) Returns all section names, whether visible or not. |Name|Type|Description| |----|----|-----------| |None| | | |Type|Description| |----|-----------| |Array of Strings|Section names.| ## GlideForm \(Next Experience\) - getSections\(\) Returns an array of the form's sections. This method is not available on the mobile platform. If this method is run on a mobile platform, no action occurs. |Name|Type|Description| |----|----|-----------| |None| | | |Type|Description| |----|-----------| |Array of HTML elements|Form's sections.| ``` function onChange(control, oldValue, newValue, isLoading) { //this example was run on a form divided into sections (Change form) // and hid a section when the "state" field was changed var sections = g_form.getSections(); if (newValue == '2') { g_form.setSectionDisplay(sections[1], false); } else { g_form.setSectionDisplay(sections[1], true); } } ``` ## GlideForm \(Next Experience\) - getTableName\(\) Returns the name of the table to which this record belongs. On the server side, the table for the current record can be retrieved with current.sys\_class\_name or current.getTableName\(\). |Name|Type|Description| |----|----|-----------| |None| | | |Type|Description| |----|-----------| |String|Name of the table.| ``` function onLoad() { if (g_form.isNewRecord()) { var tableName = g_form.getTableName(); //Get the table name } } ``` ## GlideForm \(Next Experience\) - getUniqueValue\(\) Returns the sys\_id of the record displayed in the form. |Name|Type|Description| |----|----|-----------| |None| | | |Type|Description| |----|-----------| |String|Record's sys\_id.| ``` function onLoad() { var incSysid = g_form.getUniqueValue(); alert(incSysid); } ``` ## GlideForm \(Next Experience\) - getValue\(String fieldName\) Returns the value of the specified form field. This method also supports getting values from a multi-row variable set \(MRVS\). To obtain data from fields within an MRVS, you must first use `JSON.parse(getValue('') || '[]')` to obtain the MRVS array, and then use indexing to access the fields within the row objects. For more details, see the code example below. |Name|Type|Description| |----|----|-----------| |fieldName|String|Name of the field whose value to return.| |Type|Description| |----|-----------| |String|Value of the specified field.| The following example shows how to get the short description from the current form. ``` function onChange(control, oldValue, newValue, isLoading) { alert(g_form.getValue('short_description')); } ``` The following example shows how to get values from an MRVS. In this example, salaries are being managed through the Service Catalog. The client script searches all rows within the MRVS for the value entered in the **Job title** and then updates the matching entries within the MRVS with what is entered in the **Salary** field. The MRVS is named "variable\_set\_1" and contains the following fields within each row object: Employee name \[employee\_name\], Job title \[employee\_job\_title\], and Salary \[employee\_salary\]. In addition, the Catalog Item contains: Job title \[job\_title\] and Salary \[salary\]. ``` function onChange(control, oldValue, newValue, isLoading) { if (isLoading || newValue == '') { return; } // Get the MRVS var vs1 = g_form.getValue('variable_set_1') || '[]'; var multiRowVariableSet = JSON.parse(vs1); for (var i = 0; i < multiRowVariableSet.length; i++) { // Check if the entered job title matches the title in the current MRVS row if (multiRowVariableSet[i].employee_job_title == g_form.getValue("job_title")){ // Update the value of a matching field with the new salary multiRowVariableSet[i].employee_salary = newValue; } } // Update the MRVS g_form.setValue('variable_set_1', JSON.stringify(multiRowVariableSet)); } ``` ## GlideForm \(Next Experience\) - hideAllFieldMsgs\(\) Hides all field messages. |Name|Type|Description| |----|----|-----------| |None| | | |Type|Description| |----|-----------| |None| | ## GlideForm \(Next Experience\) - hideAllFieldMsgs\(String type\) Hides all field messages of the specified type.
Name Type Description
type String >Type of message.Valid values: - error - info
|Type|Description| |----|-----------| |None| | ## GlideForm \(Next Experience\) - hideAnnotation\(String name\) Hides an annotation with a given name on the form UI. [Annotations](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/platform-administration/configure-form-layout.md) are visual separators between form elements, or blocks of colored text used to highlight form elements. See also: - [GlideForm \(Next Experience\) - showAnnotation\(String name\)](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/api-reference/GlideFormAPINX.md) to display a specific annotation on the form. - [GlideForm \(Next Experience\) - toggleAnnotations\(\)](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/api-reference/GlideFormAPINX.md) to toggle annotations on and off with greater flexibility.
Name Type Description
name String Name of the annotation to hide in the form.Table: Form Annotations \[sys\_ui\_annotation\], Field: **Name**
|Type|Description| |----|-----------| |None| | The following example demonstrates how to programmatically hide the annotation named test-annotation-msg-1 on the form field using the hideAnnotation\(\) method. ``` g_form.hideAnnotation('test-annotation-msg-1'); ``` ## GlideForm \(Next Experience\) - hideErrorBox\(String fieldName\) Hides the error message placed by showErrorBox\(\). Whenever possible, use hideFieldMsg\(\) rather than this method whenever possible. |Name|Type|Description| |----|----|-----------| |fieldName|String|Name of the field or control whose error message to hide.| |Type|Description| |----|-----------| |None| | ## GlideForm \(Next Experience\) - hideFieldMsg\(String fieldName, Boolean clearAll\) Hides the first message that appears in the specified field on the current form. Use the [showFieldMsg\(String field, String message, String type\)](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/api-reference/GlideFormAPINX.md) or [showFieldMsg\(String field, String message, String type, Boolean scrollForm\)](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/api-reference/GlideFormAPINX.md) methods to display messages on a form. For example, the following code snippet shows how to display two messages on the `work_notes` field of a form and then hide the first message: ``` g_form.showFieldMsg('work_notes', 'First message', "error"); g_form.showFieldMsg('work_notes', 'Second message', "error"); g_form.hideFieldMsg('work_notes', false); // This call hides the 'First message' ```
Name Type Description
fieldName String Name of the field on which to hide the message.
clearAll Boolean Optional. Flag that indicates whether to hide all messages for the specified field.Valid values: - true: Hide all messages. - false: Only hide the first message being displayed. Default: false
|Type|Description| |----|-----------| |None| | The following example shows how to clear all messages for a specified form field and then display an encryption error message. ``` function submitEncryptedInputs() { return processEncryptedInputs(function(inputName, fieldName) { if (!checkEncryptedFieldValue(fieldName)) { g_form.hideFieldMsg(fieldName, true); // Hide all messages for the specified field g_form.showFieldMsg(fieldName, "Your activity requires an encrypted input.", "error"); return false; } return true; }); } ``` ## GlideForm \(Next Experience\) - hideRelatedList\(String listTableName\) Hides the specified related list on the form. This method is not available on the mobile platform. If this method is run on a mobile platform, no action occurs. |Name|Type|Description| |----|----|-----------| |listTableName|String|Name of the related list. Use the sys\_id to hide a list through a relationship.| |Type|Description| |----|-----------| |None| | ## GlideForm \(Next Experience\) - hideRelatedLists\(\) Hides all related lists on the form. This method is not available on the mobile platform. If this method is run on a mobile platform, no action occurs. |Name|Type|Description| |----|----|-----------| |None| | | |Type|Description| |----|-----------| |None| | ## GlideForm \(Next Experience\) - isMandatory\(String fieldName\) Returns true if the field is mandatory. Mandatory fields are visually distinguished by an asterisk next to the field label. The asterisk is red if the field is empty, and black if the field is not empty. The system displays a validation message if a user attempts to save or submit the form without completing those fields. For more information, see [Form fields](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/platform-user-interface/c_FormFields.md). |Name|Type|Description| |----|----|-----------| |fieldName|String|Name of the field.| |Type|Description| |----|-----------| |Boolean|True if the field is required, false otherwise.| ## GlideForm \(Next Experience\) - isNewRecord\(\) Returns true if the record has never been saved. |Name|Type|Description| |----|----|-----------| |None| | | |Type|Description| |----|-----------| |Boolean|Returns true if the record has not been saved; otherwise false.| ``` function onLoad() { if(g_form.isNewRecord()){ alert('New Record!'); } } ``` ## GlideForm \(Next Experience\) - isVisible\(String fieldName\) Determines whether the field associated with the passed-in field name is visible on the current form. |Name|Type|Description| |----|----|-----------| |fieldName|String|Name of the field to check whether it is visible on the current form.|
Type Description
Boolean Flag that indicates whether the specified field is visible on the current form.Possible values: - true: Field is visible on the form. - false: Field isn't visible on the form.
The following code example shows how to check if the `user_address` field is visible on the current form. ``` if(g_form.isVisible('user_address')) { alert('is visible'); } else { alert('is hidden'); } ``` ## GlideForm \(Next Experience\) - onUserChangeValue\(Function fn\) Registers a custom event listener that detects when any field in the current form is modified by a user. When a form field is modified, the event listener calls the function that is passed in when the listener is initially registered. This listener is only triggered when a user makes a change to a field on the form. Changes from client scripts, UI policies, or any other non-user interactions, do not trigger the listener. **Note:** This method does not work for journal fields or Service Catalog items in the classic environment.
Name Type Description
fn Function Function to call when a user changes the value of a field within the current form. This is actually the function code, not just the function name. This function must accept the following three arguments: - field name - original field value - updated field value
|Type|Description| |----|-----------| |Function|Function to call to unregister the onUserChangeValue event listener.| ``` var handler = function(fieldname, originalValue, newValue) { console.log('The field ('+ fieldname + ') has a new value of: ' + newValue); // function code } var unregister = g_form.onUserChangeValue(handler); // To unregister the event listener unregister(); ``` ## GlideForm \(Next Experience\) - removeChoice\(String fieldName, String choiceValue\) Removes the specified choice from the specified choice list field. | | | | |---|---|---| |fieldName|String|Name of the filed from which to remove a single choice from the choice list.| |choiceValue|String|Value of the choice to remove from the choice list.| |Type|Description| |----|-----------| |None| | ``` g_form.removeChoice('priority', '1'); ``` ## GlideForm \(Next Experience\) - removeDecoration\(String fieldname, String icon, String title\) Removes the icon from the specified field that matches the specified icon and title. **Note:** This method isn't supported by Service Catalog. |Name|Type|Description| |----|----|-----------| |fieldName|String|Field name from which to remove the decoration.| |icon|String|Name of the icon to remove.| |title|String|Icon's text title \(name\).| |Type|Description| |----|-----------| |None| | ``` function onChange(control, oldValue, newValue, isLoading) { // if the caller_id field is not present, then we can't add an icon anywhere if (!g_form.hasField('caller_id')) return; if (!newValue) return; g_form.getReference('caller_id', function(ref) { g_form.removeDecoration('caller_id', 'icon-star', 'VIP'); if (ref.getValue('vip') == 'true') g_form.addDecoration('caller_id', 'icon-star', 'VIP'); }); } ``` ## GlideForm \(Next Experience\) - removeDecoration\(String fieldname, String icon, String title, String color\) Removes the icon from the specified field that matches the specified icon, title, and color. **Note:** This method isn't supported by Service Catalog. |Name|Type|Description| |----|----|-----------| |fieldName|String|Field name from which to remove the decoration.| |icon|String|Name of the icon to remove.| |title|String|Icon's text title \(name\).| |color|String|CSS color to match.| |Type|Description| |----|-----------| |None| | ``` g_form.removeDecoration('caller_id', 'icon-star', 'VIP', 'blue'); ``` ## GlideForm \(Next Experience\) - removeOption\(String fieldName, String choiceValue\) Removes the specified option from the specified choice list. |Name|Type|Description| |----|----|-----------| |fieldName|String|Name of the field from which to remove the option from the choice list.| |choiceValue|String|Value stored in the database. This is not the label.| |Type|Description| |----|-----------| |None| | ``` g_form.removeOption('priority', '1'); ``` ## GlideForm \(Next Experience\) - save\(\) Saves the record without navigating away \(update and stay\). |Name|Type|Description| |----|----|-----------| |None| | | |Type|Description| |----|-----------| |None| | ## GlideForm \(Next Experience\) - setChoiceLabel\(String fieldName, String choiceValue, String newLabel\) Updates the label of a specific choice in the drop-down field. When calling this method, the index position of the updated option in the drop-down remains unchanged. The enabled or turned off state of the option is preserved.
Name Type Description
fieldName String Field name that contains the choice to update.Data type: String
choiceValue String Value of the choice label to update with a new label.Data type: String
newLabel String Label name to update the existing choice label to.Data type: String
Type Description
Boolean Flag that indicates whether the option label is updated successfully.Valid values: - true: Choice label is updated. - false: Choice label isn't updated because the specified choice to update may have been read-only or does not exist, or the new label exists and is already associated with another option.
The following example calls setChoiceLabel\(\) to update the 'bonus' field choices \(10, 20, and 30\) to new values. ``` // Show the calculated bonus next to the percentage label var salary = parseInt(g_form.getValue('salary'), 10); g_form.setChoiceLabel('bonus', '10', '10% ($'+ (salary * .10) +')'); g_form.setChoiceLabel('bonus', '20', '20% ($'+ (salary * .20) +')'); g_form.setChoiceLabel('bonus', '30', '30% ($'+ (salary * .30) +')'); ``` ## GlideForm \(Next Experience\) - setDisabled\(String fieldName, Boolean disable\) Makes the specified field available or unavailable.
Name Type Description
fieldName String Name of the field to enable or turn off.
disable Boolean Flag that indicates whether to turn off the specified field.Valid values: - true: Turns off the field. - false: Enables the field. Default: false
|Type|Description| |----|-----------| |None| | ## GlideForm \(Next Experience\) - setDisplay\(String fieldName, Boolean display\) Displays or hides a specified field on the form. This method can't hide a mandatory field with no value. If the field is hidden, the space is used to display other items. Whenever possible, use a UI policy instead of this method.
Name Type Description
fieldName String Name of the field.
display Boolean Flag that indicates whether to display the specified field.Valid values: - true: Display the field. - false: Hide the field.
|Type|Description| |----|-----------| |None| | ``` function onChange(control, oldValue, newValue, isLoading, isTemplate) { //If the page isn't loading if (!isLoading) { //If the new value isn't blank if (newValue != '') { g_form.setDisplay('priority', false); } else g_form.setDisplay('priority', true); } } ``` ## GlideForm \(Next Experience\) - setLabelOf\(String fieldName, String label\) Sets the plain text value of the specified field label. **Note:** This method isn't supported by Service Catalog. |Name|Type|Description| |----|----|-----------| |fieldName|String|Name of the field for which to set the label.| |label|String|Plain text value to set in the label.| |Type|Description| |----|-----------| |None| | ``` if (g_user.hasRole('itil')) { var oldLabel = g_form.getLabelOf('comments'); g_form.setLabelOf('comments', oldLabel + ' (Customer visible)'); } ``` ## GlideForm \(Next Experience\) - setMandatory\(String fieldName, Boolean mandatory\) Makes the specified field mandatory. Mandatory fields are visually distinguished by an asterisk next to the field label. The asterisk is red if the field is empty, and black if the field is not empty. The system displays a validation message if a user attempts to save or submit the form without completing those fields. For more information, see [Form fields](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/platform-user-interface/c_FormFields.md). **Note:** Whenever possible, use a UI policy rather than this method.
Name Type Description
fieldName String Name of the field to make mandatory.
mandatory Boolean Flag that indicates whether the field is mandatory.Valid values: - true: Field is mandatory. - false: Field is optional. Default: false
|Type|Description| |----|-----------| |None| | ## GlideForm \(Next Experience\) - setReadOnly\(String fieldName, Boolean readOnly\) Makes the specified field read-only or editable. Whenever possible, use a UI policy instead of this method. To make a mandatory field read-only, you must first remove the mandatory requirement for that field by using the setMandatory\(\) method. Once you set a field to read-only, you cannot use the [setValue\(\)](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/api-reference/GlideFormAPINX.md) method to update the value of that field. If you need to set the value in this way, you must set the **readOnly** value to `false.`
Name Type Description
fieldName String Name of the field whose access value to set.
readOnly Boolean Flag that determines whether the associate field is editable or read-only.Valid values: - true: Set field to read-only. - false: Set field to be editable.
|Type|Description| |----|-----------| |None| | The following example shows how set the Variable Editor to read only. To do this in Service Catalog tables, use setVariablesReadOnly\(\). ``` // Create a Client Script on a table (e.g., incident) and paste this script // Uncheck (set to false) the "isolate script" checkbox (not available by default) // To add the isolate script checkbox to the form, configure form layout to add the checkbox function onLoad() { $("variable_map").querySelectorAll("item").forEach(function(item){ var variable = item.getAttribute("qname"); g_form.setReadOnly("variables."+ variable, true); }); } ``` ## GlideForm \(Next Experience\) - setSectionDisplay\(String sectionName, Boolean display\) Shows or hides a specified section in the form.
Name Type Description
sectionName String Section name is lower case with an underscore replacing the first space in the name, and with the remaining spaces being removed. For example, "Section Four is Here" becomes "section\_fourishere". Other non-alphanumeric characters, such as ampersands \(&\), are removed. Section names can be found by using the getSectionNames\(\) method.
display Boolean Flag that indicates whether to show the section.Valid values: - true: Show the section. - false: Hide the section.
|Type|Description| |----|-----------| |Boolean|Returns true when successful.| ## GlideForm \(Next Experience\) - setValue\(String fieldName, String value, String displayValue\) Sets the value of a specified form field to the specified value or the value of a specified display value in a reference record. To improve performance by preventing a round trip when setting the value for a reference field, use this method, not setValue\(fieldName, value\). When setting multiple reference values for a list collector field, pass arrays in the **value** and **displayValue** parameters. This method also supports setting values in a multi-row variable set \(MRVS\). You must first use `JSON.parse(getValue(''))` to obtain the MRVS array and then use indexing to update the fields within the row objects. Once all values are updated in the MRVS, use the setValue\(\) method to save the updated MRVS array. For more details, see the code example below. **Note:** This method can't be used to update fields set to strict read only. If this method is called on strict read only fields, the field isn't updated and a warning is logged in the browser console. For more information, see [Configuring read-only security options](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/platform-administration/read-only-option.md). **Note:** The method setValue\(\) can cause a stack overflow when used in an `onchange` client script. This is because every time the value is set, it will register as a change, which may re-trigger the OnChange client script. To prevent this, perform a check that will validate that the new value will be different from the old value. For example, before performing `setValue(shortDesc, newValue.toUpperCase());`, validate that the short description is not already uppercase. This will prevent the client script from applying the toUpperCase\(\) more than once.
Name Type Description
fieldName String Name of the form field to update.
value String or Array Sys\_id of the reference record to use to update the field.If the specified field is a GlideList, this parameter can contain an array of sys\_ids. In this case, the method performs a lookup of all records specified in the array and those values are used to update the contents of the specified field \(related list\). **Note:** When defining a value in a choice list, be sure to use a number value rather than the label.
displayValue String or Array Optional. Field within the specified reference record to use to update the specified field. For example, in the User \[sys\_user\] table it might be userName.If the specified field is a GlideList, this parameter can contain an array of display value names. For additional information on display values, see [Display value](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/platform-administration/c_DisplayValues.md).
|Type|Description| |----|-----------| |None| | The following example shows how to set the short description in the current form. ``` g_form.setValue('short_description', 'replace this with appropriate text'); ``` The following example shows how to set values in an MRVS. In this example, salaries are being managed through the Service Catalog. The client script searches all rows within the MRVS for the value entered in the **Job title** and then updates the matching entries within the MRVS with what is entered in the **Salary** field. The MRVS is named "variable\_set\_1" and contains the following fields within each row object: Employee name \[employee\_name\], Job title \[employee\_job\_title\], and Salary \[employee\_salary\]. In addition, the Catalog Item contains: Job title \[job\_title\] and Salary \[salary\]. ``` function onChange(control, oldValue, newValue, isLoading) { if (isLoading || newValue == '') { return; } // Get the MRVS var multiRowVariableSet = JSON.parse(g_form.getValue('variable_set_1')); for (var i = 0; i < multiRowVariableSet.length; i++) { // Check if the entered job title matches the title in the current MRVS row if (multiRowVariableSet[i].employee_job_title == g_form.getValue("job_title")){ // Update the value of a matching field with the new salary multiRowVariableSet[i].employee_salary = newValue; } } // Update the MRVS g_form.setValue('variable_set_1', JSON.stringify(multiRowVariableSet)); } ``` This example shows passing the sys\_id of the reference record that contains the userName field to use to update the **assigned\_to** form field. ``` g_form.setValue('assigned_to', userSysID, userName); ``` This example shows passing an array of reference record sys\_ids and an array of corresponding display value names to use to update the form fields in the GlideList **glide-list\_field\_name**. ``` g_form.setValue('glide-list_field_name', sysIDArray, displayNameArray); ``` ## GlideForm \(Next Experience\) - setVariablesReadOnly\(Boolean isReadOnly\) Makes a Service Catalog variable editor read only. **Note:** This method is only applicable to Service Catalog variable editors in the core UI. This method is not supported in the Service Catalog form. The method must be placed in the client script of the table in which the variable editor is added, such as Requested Item \[sc\_req\_item\], Incident \[incident\], and so on. To set variables to read only in other tables, use the [setReadOnly\(\)](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/api-reference/GlideFormAPINX.md) method. See also: [Service Catalog variable editors](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/servicenow-platform/service-catalog-variable-editor.md)
Name Type Description
isReadOnly Boolean Flag that determines whether the variable editor is read only.Valid values: - true: Sets the variable editor as read-only. - false: Sets the variable editor as editable. Default: false
|Type|Description| |----|-----------| |None| | Adding the following line to a client script sets the variable editor to read only. ``` g_form.setVariablesReadOnly(true); ``` ## GlideForm \(Next Experience\) - setVisible\(String fieldName, Boolean display\) Displays or hides the specified field. On desktop UI, the space is left blank when hidden. On Mobile or Service Portal UI, the space is filled in my other fields when hidden. This method can't hide mandatory fields with no value. Use UI Policy rather than this method whenever possible.
Name Type Description
fieldName String Name of the field to display or hide.
display Boolean Flag that indicates whether to display the specified field.Valid values: - true: Display the field. - false: Hide the field.
|Type|Description| |----|-----------| |None| | ``` function onChange(control, oldValue, newValue, isLoading, isTemplate) { //If the page isn't loading if (!isLoading) { //If the new value isn't blank if(newValue != '') { g_form.setVisible('priority', false); } else g_form.setVisible('priority', true); } } ``` ## GlideForm \(Next Experience\) - showAnnotation\(String name\) Shows an annotation with a given name on the form UI. [Annotations](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/platform-administration/configure-form-layout.md) are visual separators between form elements, or blocks of colored text used to highlight form elements. See also: - [GlideForm \(Next Experience\) - hideAnnotation\(String name\)](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/api-reference/GlideFormAPINX.md) to hide a specific annotation on the form. - [GlideForm \(Next Experience\) - toggleAnnotations\(\)](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/api-reference/GlideFormAPINX.md) to toggle annotations on and off with greater flexibility.
Name Type Description
name String Name of the annotation to show in the form.Table: Form Annotations \[sys\_ui\_annotation\], Field: **Name**
|Type|Description| |----|-----------| |None| | The following example demonstrates how to programmatically show the annotation named test-annotation-msg on the form field using the showAnnotation\(\) method. ``` g_form.showAnnotation('test-annotation-msg'); ``` ## GlideForm \(Next Experience\) - showErrorBox\(String name, String message\) Displays an error message under the specified form field \(either a control object or the name of the field\). If the control or field is currently off the screen, the form automatically scrolls to the control or field. A global property \(glide.ui.scroll\_to\_message\_field\) is available that controls automatic message scrolling when the form field is off screen \(scrolls the form to the control or field\). The showFieldMsg\(\) method is a similar method that requires a type parameter. |Name|Type|Description| |----|----|-----------| |name|String|Name of the field or control under which to display the error message.| |message|String|Error message to display.| |Type|Description| |----|-----------| |None| | ## GlideForm \(Next Experience\) - showErrorBox\(String name, String message, Boolean scrollForm\) Displays an error message under the specified form field \(either a control object or the name of the field\). If the control or field is currently off the screen and the **scrollForm** parameter is true, the form scrolls to the control or field. A global property \(glide.ui.scroll\_to\_message\_field\) is available that controls automatic message scrolling when the form field is off screen \(scrolls the form to the control or field\). The showFieldMsg\(\) method is a similar method that requires a type parameter.
Name Type Description
name String Name of the field or control under which to display the error message.
message String Error message to display.
scrollForm Boolean Flag that indicates whether to automatically scroll the form to the error message field.Valid values: - true: Scroll to the error message field. - false: Don't scroll to the error message field. Default: true
|Type|Description| |----|-----------| |None| | ## GlideForm \(Next Experience\) - showFieldMsg\(String field, String message, String type\) Displays a message under the specified form field \(either a control object or the name of the field\). If the control or field is off the screen, the method automatically scrolls the form to that field. A global property \(glide.ui.scroll\_to\_message\_field\) is available that controls automatic message scrolling when the form field is off screen \(scrolls the form to the control or field\). The showErrorBox\(\) method is a shorthand method that does not require the type parameter. **Note:** This method does not work with the **journal\_field** type field in Core UI.
Name Type Description
field String Name of the field or control under which to display the message.
message String Message to display.
type String Type of message.Valid values: - error - info - warning
|Type|Description| |----|-----------| |None| | ``` g_form.showFieldMsg('impact','Low impact response time can be one week','info'); ``` ## GlideForm \(Next Experience\) - showFieldMsg\(String field, String message, String type, Boolean scrollForm\) Displays a message under the specified form field \(either a control object or the name of the field\). If the control or field is currently off the screen and **scrollForm** is `true`, the method scrolls the form to that field. A global property \(glide.ui.scroll\_to\_message\_field\) is available that controls automatic message scrolling when the form field is off screen \(scrolls the form to the control or field\). The showErrorBox\(\) method is a shorthand method that does not require the type parameter. **Note:** This method does not work with the **journal\_field** type field in Core UI.
Name Type Description
field String Name of the field or control under which to display the message.
message String Message to display.
type String Type of message.Valid values: - error - info - warning
scrollForm Boolean Flag that indicates whether to automatically scroll the form to the message field.Valid values: - true: Scroll to the message field. - false: Don't scroll to the message field. Default: true
|Type|Description| |----|-----------| |None| | ``` g_form.showFieldMsg('impact','Low impact not allowed with High priority','error',false); ``` ## GlideForm \(Next Experience\) - showRelatedList\(String listTableName\) Displays the specified related list on the form. This method isn't available on the mobile platform. If this method is run on a mobile platform, no action occurs. |Name|Type|Description| |----|----|-----------| |listTableName|String|Name of the related list to display.| |Type|Description| |----|-----------| |None| | ## GlideForm \(Next Experience\) - showRelatedLists\(\) Displays all the form's related lists. This method isn't available on the mobile platform. If this method is run on a mobile platform, no action occurs. |Name|Type|Description| |----|----|-----------| |None| | | |Type|Description| |----|-----------| |None| | ## GlideForm \(Next Experience\) - submit\(\) Saves the record. The user is taken away from the form, returning them to where they were. |Name|Type|Description| |----|----|-----------| |None| | | |Type|Description| |----|-----------| |None| | ## GlideForm \(Next Experience\) - submit\(String verb\) Performs the specified UI action. |Name|Type|Description| |----|----|-----------| |verb|String|An action\_name from a sys\_ui\_action record. The action name must be for a visible form button.| |Type|Description| |----|-----------| |None| | ## GlideForm \(Next Experience\) - toggleAnnotations\(\) Hides or shows all annotations on the form. [Annotations](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/platform-administration/configure-form-layout.md) are visual separators between form elements, or blocks of colored text used to highlight form elements. If annotations are visible on the form, calling toggleAnnotations\(\) hides them. Similarly if annotations are hidden on the form, calling this method displays them. See also: - [GlideForm \(Next Experience\) - hideAnnotation\(String name\)](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/api-reference/GlideFormAPINX.md) - [GlideForm \(Next Experience\) - showAnnotation\(String name\)](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/api-reference/GlideFormAPINX.md) |Name|Type|Description| |----|----|-----------| |None| | | |Type|Description| |----|-----------| |None| | The following example shows how to call toggleAnnotations\(\) to show or hide form annotations. As a result, annotations are hidden or shown depending on their previous state. ``` g_form.toggleAnnotations(); ```