--- title: WSD Search API description: The Workplace Service Delivery \(WSD\) Search API provides endpoints to search for available locations and workplace items such as reservables, reservable modules, and available shifts.Checks whether the specified reservables are available for the specified times.Searches for the best reservable item match based on provided search criteria.Determines whether an overlapping reservation exists based on the passed parameters.Searches for available reservable items using a specified reservable model configuration.Returns an encoded query that you can use to search for available shifts in the Shift \[sn\_wsd\_core\_shift\] table.Returns an availability score for reservable items for specified timeslots. locale: en-US canonical_url: https://www.servicenow.com/docs/r/australia/api-reference/rest-apis/wsd\_search-api.html release: australia product: REST APIs classification: rest-apis topic_type: concept last_updated: "2026-03-12" reading_time_minutes: 54 breadcrumb: [REST API reference, API reference, API implementation and reference] --- # WSD Search API The Workplace Service Delivery \(WSD\) Search API provides endpoints to search for available locations and workplace items such as reservables, reservable modules, and available shifts. To access this API, the caller must have the sn\_wsd\_core.workplace\_user role and the Workplace Safety Management \(sn\_wsd\_core\) and Workplace Reservation Management \(sn\_wsd\_rsv\) plugins must be activated. This API runs in the `sn_wsd_rsv` namespace. For additional information on Workplace Reservation Management, see [Workplace Reservation Management](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/employee-service-management/workplace-rsv-mgmt-feat.md). **Parent Topic:**[REST API reference](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/api-reference/rest-apis/api-rest.md) ## WSD Search - GET /api/sn\_wsd\_rsv/search/availability Checks whether the specified reservables are available for the specified times. ### URL format Versioned URL: `/api/sn_wsd_rsv/{api_version}/search/availability` Default URL: `/api/sn_wsd_rsv/search/availability` **Note:** Available versions are specified in the [REST API Explorer](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/api-reference/rest-api-explorer/use-REST-API-Explorer.md). For scripted REST APIs there is additional version information on the [Scripted REST Service form](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/api-reference/rest-api-explorer/c_CustomWebServices.md). ### Supported request parameters
Name Description
api\_version Optional. Version of the endpoint to access. For example, `v1` or `v2`. Only specify this value to use an endpoint version other than the latest. Data type: String
Name Description
end Required. End time to use to search for available reservable modules. This value must be later than the value specified in the **start** parameter.Data type: String Format: UTC or local time \(yyyy-mm-dd hh:mm:ss\)
include\_reservations\_within\_days Flag that indicates whether to return all free slots of available times in the response for each reservable for the whole day.Valid values: - true: Return all free slots. - false: Don't return all free slots. Data type: Boolean Default: false
reservable\_ids Required. Comma-separated list of reservable sys\_ids to evaluate for availability.Data type: String Table: Workplace Location \[sn\_wsd\_core\_workplace\_location\]
reservation\_ids Comma-separated list of existing reservation sys\_ids. Pass this parameter if you want to edit the associated reservations.The time blocked for these sys\_ids for the corresponding reservables are treated as available. Data type: String Default: None Table: Workplace Reservation \[sn\_wsd\_rsv\_reservation\]
reservable\_module Required. Sys\_id of the reservable module to include in the search. A [reservable module](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/employee-service-management/config-reservable-module.md) groups similar types of workplace items.Data type: String Table: Reservable Module \[sn\_wsd\_rsv\_reservable\_module\]
schedule\_view\_obj Details about the schedule view to return. Pass this object if you need 24-hour availability data for reservations that span more than one day. The return results will only contain available times and reservations for the specified date.For this functionality to work properly, the parameters **ignore\_same\_day\_validation** and **include\_reservations\_within\_days** must be set to `true`. Data type: Object ``` "schedule_view_obj": { "schedule_view_date": "String", "timezone": "String" } ```
schedule\_view\_obj.schedule\_view\_date Date for which to start returning reservation availability. This date must be in the time zone specified in the **schedule\_view\_obj.timezone** parameter.Data type: String Format: YYYY-MM-DD
schedule\_view\_obj.timezone Building time zone to use to determine the reservation availability data to return. For example: US/Pacific.Data type: String
shift Required if the specified reservable modules are based on a shift. Sys\_id of the shift to associate with the reservation. If this parameter is passed in, the **end** parameter isn't required. For additional information on shift-based reservations, see [Enable shift-based reservation](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/employee-service-management/wsd-reservation-setup.md). Data type: String Table: Shift \[sn\_wsd\_core\_shift\]
start Required. Start time to use to search for available reservable modules. This value must be prior to the value specified in the **end** parameter.Data type: String Format: UTC or local time \(yyyy-mm-dd hh:mm:ss\)
|Name|Description| |----|-----------| |None| | ### Headers The following request and response headers apply to this HTTP action only, or apply to this action in a distinct way. For a list of general headers used in the REST API, see [Supported REST API headers](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/api-reference/rest-api-explorer/c_RESTAPI.md).
Header Description
Accept Data format of the request body. Supported types: **application/json**, **application/xml** or, **text/xml**. Default: **application/json**
|Header|Description| |------|-----------| |None| | ### Status codes The following status codes apply to this HTTP action. For a list of possible status codes used in the REST API, see [REST API HTTP response codes](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/api-reference/rest-api-explorer/c_RESTAPI.md). |Status code|Description| |-----------|-----------| |200|Successful. The request was successfully processed.| |401|Unauthorized. The user credentials are incorrect or have not been passed.| |404|Not found. The requested item wasn't found.| |500|Internal server error. An unexpected error occurred while processing the request. The response contains additional information about the error.| ### Response body parameters
Name Description
result List of all available resevables for the specified times.Data type: Array of Objects ``` "result": [ { "availableTimes": [Array], "building": {Object}, "campus": {Object}, "email": "String", "floor": {Object}, "is_available": Boolean, "name": "String", "reservations": [Array], "sys_id": "String" } ] ```
result.availableTimes List of dates/times that the associated reservable is available.Data type: Array
result.building Details about the building associated with the reservable.Data type: Object ``` "building": { "display_value": "String", "name": "String", "sys_id": "String" } ```
result.building.display\_value Display value for the building.Data type: String
result.building.name Name of the building.Data type: String
result.building.sys\_id Sys\_id of the associated building record.Data type: String
result.campus Details about the campus associated with the reservable.Data type: Object ``` "campus": { "display_value": "String", "name": "String", "sys_id": "String" } ```
result.campus.display\_value Display number of the Campus on which the reservable resides, such as East Bay.Data type: String
result.campus.name Name of the campus.Data type: String
result.campus.sys\_id Sys\_id of the associated record.Data type: String Table: Campus \[sn\_wsd\_core\_campus\]
result.email Email address for the associated reservable.Data type: String
result.floor Details about the floor associated with the reservable.Data type: Object ``` "floor": { "display_value": "String", "name": "String", "sys_id": "String" } ```
result.floor.display\_value Display number of the floor on which the reservable resides, such as 12.Data type: String
result.floor.name Name of the floor on which the reservable resides.Data type: String
result.floor.sys\_id Sys\_id of the associated record.Data type: String Table: Floor \[sn\_wsd\_core\_floor\]
result.is\_available Flag that indicates whether the reservable is available to reserve.Valid values: - true: Available to reserve. - false: Not available to reserve. Data type: Boolean
result.name Name of the reservable.Data type: String
result.reservations Details about the associated reservation.Data type: Array of Objects ``` "reservations": [ { "configuration_item": "String", "end": "String", "is_collided": Boolean, "location": {Object}, "number": "String", "requested_for": {Object}, "reservation_purpose": {Object}, "start": "String", "state": {Object}, "subject": "String", "sys_id": "String" } ] ```
result.reservations.configuration\_item Configuration items corresponding to the reservation.Data type: String Table: Configuration Item \[cmdb\_ci\]
result.reservations.end Reservation end date and time.Data type: String Format: UTC: yyyy-mm-ddThh:mm:ssZ, such as 2021-02-05T18:00:00Z
result.reservations.is\_collided Flag that indicates whether the reservation collides with the start and end time of the search.This indicates that the associated reservable location is already reserved for the specified search timespan. Possible values: - true: Collision. - false: No collision. Data type: Boolean
result.reservations.location Details about the location of the reservation.Data type: Object ``` "location": { "location": "String", "timezone": {Object} } ```
result.reservations.location.location Sys\_id of the associated location record.Data type: String Table: Workplace Location \[sn\_wsd\_core\_workplace\_location\]
result.reservations.location.timezone Details about the time zone associated with the location.Data type: Object ``` "timezone": { "displayValue": "String", "value": "String" } ```
result.reservations.location.timezone.​displayValue Display value for the time zone to which this location belongs.Data type: String
result.reservations.location.timezone.value Internal value for the time zone to which this location belongs.Data type: String
result.reservations.number Reservation number.Data type: String
result.reservations.requested\_for Details about the person for whom the reservation was requested on behalf of.Data type: Object ``` "requested_for": { "name": "String", "sys_id": "String" } ```
result.reservations.requested\_for.name Name of the user for whom the reservation was requested for.Data type: String
result.reservations.requested\_for.sys\_id Sys\_id of the user for whom the reservation is being requested.Data type: String Table: User \[sys\_user\]
result.reservations.reservation\_purpose Details about the purpose of the reservation.Data type: Object ``` "reservation_purpose": { "display_value": "String", "value": "String" } ```
result.reservations.reservation\_purpose.​display\_value Display value for the purpose of the reservation, such as Company meeting.Data type: String
result.reservations.reservation\_purpose.value Internal value for the purpose of the reservation, such as company\_meeting.Data type: String
result.reservations.start Reservation start date and time.Data type: String Format: UTC - yyyy-mm-ddThh:mm:ssZ, such as 2021-02-05T18:00:00Z
result.reservations.state Details about the state of the reservation for the location.Data type: Object ``` "state": { "display_value": "String", "value": "String" } ```
result.reservations.state.display\_value Display value for the current state of the reservation, such as confirmed.Data type: String
result.reservations.state.value Internal value for the current state of the reservation, such as 2.Data type: String
result.reservations.subject Reservation's subject.Data type: String
result.reservations.sys\_id Required. Sys\_id of the reservation record. Data type: String Table: Workplace Reservation \[sn\_wsd\_rsv\_reservation\]
### cURL request The following code example shows how to call this endpoint. Note: Line breaks have been added to the query parameters for easier reading. ``` curl "https://instance.servicenow.com/api/sn_wsd_rsv/search/availability? reservable_module=5db44502dbb650106c731dcd13961937& start=2023-10-12T11:00:00Z& end=2023-10-15T12:00:00Z& reservable_ids=adb35f1977220110b3d7be377b5a99fc& reservation_ids=undefined& shift=undefined& schedule_view_obj={"schedule_view_date":"2023-10-12","timezone":"Europe/Paris"}& timezone=Europe/Paris& include_reservations_within_days=true& ignore_same_day_validation=true& include_unavailable_items=true" \ --request GET \ --header "Accept:application/json" \ --user "username":"password" ``` Return results: ``` { "result": [ { "sys_id": "fe1f744edb7650106c731dcd139619ca", "email": null, "name": "Aspen", "is_available": true, "availableTimes": [ [ "2022-04-23 07:00:00", "2022-04-23 08:30:00" ], [ "2022-04-23 09:30:00", "2022-04-23 23:00:00" ], [ "2022-04-24 00:00:00", "2022-04-24 06:59:59" ] ], "floor": { "sys_id": "2f554296dbba10106c731dcd139619ed", "display_value": "Floor 2", "name": "Floor 2" }, "building": { "sys_id": "94e264cedb3650106c731dcd13961919", "display_value": "CAL-B1", "name": "CAL-B1" }, "campus": { "sys_id": "82b2a0cedb3650106c731dcd139619e9", "display_value": "California Campus", "name": "California Campus" }, "reservations": [ { "sys_id": "5fe65830874bc9106342b846dabb352b", "number": "WRES0001001", "location": { "location": "fe1f744edb7650106c731dcd139619ca", "timezone": { "value": "US/Pacific", "displayValue": "US/Pacific" } }, "configuration_item": null, "start": "2022-04-23T08:30:00Z", "end": "2022-04-23T09:30:00Z", "subject": null, "reservation_purpose": { "value": "meeting", "display_value": "Meeting" }, "state": { "value": "confirmed", "display_value": "Confirmed" }, "is_collided": false, "requested_for": { "sys_id": "2de07e1887cb89106342b846dabb35fe", "name": "Workplace User" } } ] } ] } ``` ## WSD Search - GET /api/sn\_wsd\_rsv/search/best\_match Searches for the best reservable item match based on provided search criteria. ### URL format Versioned URL: `/api/sn_wsd_rsv/{api_version}/search/best_match` Default URL: `/api/sn_wsd_rsv/search/best_match` **Note:** Available versions are specified in the [REST API Explorer](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/api-reference/rest-api-explorer/use-REST-API-Explorer.md). For scripted REST APIs there is additional version information on the [Scripted REST Service form](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/api-reference/rest-api-explorer/c_CustomWebServices.md). ### Supported request parameters
Name Description
api\_version Optional. Version of the endpoint to access. For example, `v1` or `v2`. Only specify this value to use an endpoint version other than the latest. Data type: String
Name Description
best\_match\_count Number of best matched reservables to return. Data type: Number Default: 1
end Required. End time to use to search for available reservable modules. This value must be later than the value specified in the **start** parameter.Data type: String Format: UTC or local time \(yyyy-mm-dd hh:mm:ss\)
include\_reservable\_purposes Flag that indicates whether to return the purpose of reserving the workplace location for each reservable in the return results.Valid values: - true: Return the reservable purposes. - false: Don't return the reservable purposes. Data type: Boolean Default: false Table: Reservable Purpose \[sn\_wsd\_rsv\_reservable\_purpose\]
include\_reservations\_within\_days Flag that indicates whether to return all free slots of available times in the response for each reservable for the whole day.Valid values: - true: Return all free slots. - false: Don't return all free slots. Data type: Boolean Default: false
include\_standard\_​services Flag that indicates whether to return the standard services information in the response. This information is located in the Standard Service \[sn\_wsd\_rsv\_standard\_service\] table.A standard service describes basic provisions available with a reservable workplace item when the reservation is made, such as white boards, additional monitors, and similar services. For additional information on standard services, see [Standard services](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/employee-service-management/standard-service.md). Valid values: - true: Return the standard services information. - false: Don't return the standard services information. Data type: Boolean Default: false
q Required. Encoded query to use to filter the search return results. Within this query you must specify the building sys\_id and you can specify parameters such as floor, area, capacity, standard services, and reservable\_purposes.All passed parameters must be sys\_ids, except for capacity, which is a number. For example: `q=building=94e264cedb3650106c731dcd13961919​^floorINfc7368cedb3650106c731dcd13961902​^capacity>=1​^standard_services=55c0818edb7650106c731dcd13961904​^reservable_purposes=d6e5c7cd1ba4e01051848489cc4bcb81` You can locate this information in the following tables: - Area: sn\_wsd\_core\_area - Building: sn\_wsd\_core\_building - Floor: sn\_wsd\_core\_floor - Reservable purposes: sn\_wsd\_rsv\_reservable\_purpose - Standard services: sn\_wsd\_rsv\_standard\_service Data type: String
reservable\_module Required. Sys\_id of the reservable module to include in the search. A [reservable module](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/employee-service-management/config-reservable-module.md) groups similar types of workplace items.Data type: String Table: Reservable Module \[sn\_wsd\_rsv\_reservable\_module\]
start Required. Start time to use to search for available reservable modules. This value must be prior to the value specified in the **end** parameter.Data type: String Format: UTC or local time \(yyyy-mm-dd hh:mm:ss\)
time\_slot Sys\_id of a time slot record for which we are trying to look for the best matching reservable.Data type: String Default: None Table: Time Slot \[sn\_wsd\_rsv\_time\_slot\]
timezone Preferred time zone, such as Europe/Amsterdam.Data type: String Default: None
|Header|Description| |------|-----------| |None| | ### Headers The following request and response headers apply to this HTTP action only, or apply to this action in a distinct way. For a list of general headers used in the REST API, see [Supported REST API headers](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/api-reference/rest-api-explorer/c_RESTAPI.md).
Header Description
Accept Data format of the response body. Supported types: **application/json** or **application/xml**. Default: **application/json**
|Header|Description| |------|-----------| |None| | ### Status codes The following status codes apply to this HTTP action. For a list of possible status codes used in the REST API, see [REST API HTTP response codes](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/api-reference/rest-api-explorer/c_RESTAPI.md). |Status code|Description| |-----------|-----------| |200|Successful. The request was successfully processed.| |401|Unauthorized. The user credentials are incorrect or have not been passed.| |404|Not found. The requested item wasn't found.| |500|Internal server error. An unexpected error occurred while processing the request. The response contains additional information about the error.| ### Response body parameters
Name Description
result Return results for the best reservable match.Data type: Object ``` "result": { "floorsOfSelectedBuilding": [Array], "hasMore": Boolean, "nextItemIndex": Number, "reservableContainers": [Array], "reservableUnits": [Array] } ```
result.floorsOfSelectedBuilding Details about the floors on which the reservable is located.Data type: Array of Objects ``` "floorsOfSelectedBuilding": [ { "display_value": "String", "external_id": "String", "name": "String", "sys_id": "String" } ] ```
result.floorsOfSelectedBuilding.display\_value Display number of the floor on which the reservable resides, such as 12.Data type: String
result.floorsOfSelectedBuilding.external\_id External identifier for the floor.Data type: String
result.floorsOfSelectedBuilding.name Name of the floor on which the reservable resides.Data type: String
result.floorsOfSelectedBuilding.sys\_id Sys\_id of the associated record.Data type: String Table: Floor \[sn\_wsd\_core\_floor\]
result.hasMore Flag that indicates whether there are more reservables in the return results.Possible values: - true: More reservables available. - false: No more reservables available. Data type: Boolean
result.nextItemIndex Index for the next reservable record to fetch. Use this value when paginating through reservable records.Data type: Number
result.reservableContainers Only returned for reservable modules whose selection\_type field is set to `container`. A container is a grouping of similar items, such as a group of desks.Data type: Array of Objects ``` "reservableContainers": [ { "building": {Object}, "campus": {Object}, "capacity": Number, "display_value": "String", "floor": {Object}, "image": {Object} "sys_id": "String" } ] ```
result.reservableContainers.building Details about the building associated with the reservable container.Data type: Object ``` "building": { "display_value": "String", "name": "String", "sys_id": "String" } ```
result.reservableContainers.building.​display\_value Display value for the building.Data type: String
result.reservableContainers.building.name Name of the building.Data type: String
result.reservableContainers.building.sys\_id Sys\_id of the associated building record.Data type: String
result.reservableContainers.campus Details about the campus on which the reservable is located. Data type: Object ``` "campus": { "display_value": "String", "name": "String", "sys_id": "String" } ``` Table: Campus \[sn\_wsd\_core\_campus\]
result.reservableContainers.campus.​display\_value Display number of the Campus on which the reservable resides, such as East Bay.Data type: String
result.reservableContainers.campus.name Name of the campus.Data type: String
result.reservableContainers.campus.sys\_id Sys\_id of the associated record.Data type: String Table: Campus \[sn\_wsd\_core\_campus\]
result.reservableContainers.capacity Maximum number of occupants for the reservable.Data type: Number
result.reservableContainers.display\_value Display value for the reservable container.Data type: String
result.reservableContainers.floor Details about the floor associated with the reservable container.Data type: Object ``` "floor": { "display_value": "String", "name": "String", "sys_id": "String" } ```
result.reservableContainers.floor.​display\_value Display number of the floor on which the reservable resides, such as 12.Data type: String
result.reservableContainers.floor.name Name of the floor on which the reservable resides.Data type: String
result.reservableContainers.floor.sys\_id Sys\_id of the associated record.Data type: String Table: Floor \[sn\_wsd\_core\_floor\]
result.reservableContainers.image Details about an image that represents the layout for the associated reservable.Data type: Object ``` "image": { "link": "String", "sys_id": "String" } ``` Table: Images \[db\_image\]
result.reservableContainers.image.link Link to an image that represents the layout for this reservable.Data type: String Table: Images \[db\_image\]
result.reservableContainers.image.sys\_id Sys\_id of the associated image record.Data type: String
result.reservableContainers.sys\_id Sys\_id of the associated container record.Data type: String Table: The table in which this resides can be configured for any container type. By default it is in the Area \[sn\_wsd\_core\_area\] table.
result.reservableUnits Details about the reservable units that match the specified search criteria. A reservable unit is a single reservable item such as a desk or a chair.Data type: Array of Objects ``` "reservableUnits": [ { "area": "String", "availableTimes": [Array], "building": {Object}, "campus": {Object}, "capacity": "String", "defaultPrivacyValue": Boolean, "description": "String", "email": "String", "external_id": "String", "floor": {Object}, "image": {Object}, "includedInResult": Boolean, "is_available": Boolean, "is_favorite": Boolean, "is_reservable": "String", "is_reserved": Boolean, "is_selected": Boolean, "location_type": {Object}, "name": "String", "number": "String", "order": "String", "require_approval": Boolean, "requires_check_in": Boolean, "reservable_quantity": "String", "showPrivacyOption": Boolean, "site": {Object}, "standard_services": [Array], "tableName": "String", "title": "String", “reservable_purposes”: [Array], "reservations": [Array], "sys_id": "String" } ] ```
result.reservableUnits.area Details about the area in which the reservable module is located.Data type: Object ``` "area": { "display_value": "String", "sys_id": "String" } ``` Table: Area \[sn\_wsd\_core\_area\]
result.reservableUnits.area.display\_value Display value for the reservable module area.Data type: String
result.reservableUnits.area.sys\_id Sys\_id of the area record associated with the reservable.Data type: String
result.reservableUnits.availableTimes List of dates/times that the associated reservable is available.Data type: Array
result.reservableUnits.building Details about the building in which the reservable is located.Data type: Object ``` "building": { "display_value": "String", "sys_id": "String" } ``` Table: Building \[sn\_wsd\_core\_building\]
result.reservableUnits.building.display\_value Display value for the building.Data type: String
result.reservableUnits.building.sys\_id Sys\_id of the associated building record.Data type: String
result.reservableUnits.campus Details about the campus on which the reservable is located. Data type: Object ``` "campus": { "display_value": "String", "sys_id": "String" } ``` Table: Campus \[sn\_wsd\_core\_campus\]
result.reservableUnits.campus.display\_value Display number of the Campus on which the reservable resides, such as East Bay.Data type: String
result.reservableUnits.campus.sys\_id Sys\_id of the associated record.Data type: String Table: Campus \[sn\_wsd\_core\_campus\]
result.reservableUnits.capacity Maximum number of occupants for the reservable.Data type: Number
result.reservableUnits.defaultPrivacyValue Flag that indicates the default privacy setting for the reservable.For additional information on these privacy settings, see [Location privacy settings and impact](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/employee-service-management/location-privacy-settings-and-impact.md). Possible values: - true: Privacy setting for the reservable can be overridden. - false: Privacy setting for the reservable can't be overridden. Data type: Boolean
result.reservableUnits.description Brief description of the reservable.Data type: String
result.reservableUnits.email Email address for the reservable.Data type: String
result.reservableUnits.external\_id External ID of the reservable used to sync a space mapped in CMS. This value is only populated if there is a map associated with this location. Data type: String
result.reservableUnits.floor Details about the floor on which the reservable is located. Data type: Object ``` "floor": { "display_value": "String", "sys_id": "String" } ``` Table: Floor \[sn\_wsd\_core\_floor\]
result.reservableUnits.floor.display\_value Display number of the floor on which the reservable resides, such as 12.Data type: String
result.reservableUnits.floor.sys\_id Sys\_id of the associated record.Data type: String Table: Floor \[sn\_wsd\_core\_floor\]
result.reservableUnits.image Details about an image that represents the layout for the associated reservable.Data type: Object ``` "image": { "link": "String", "sys_id": "String" } ``` Table: Images \[db\_image\]
result.reservableUnits.image.link Link to an image that represents the layout for this reservable.Data type: String Table: Images \[db\_image\]
result.reservableUnits.image.sys\_id Sys\_id of the associated image record.Data type: String
result.reservableUnits.includedInResult Flag that indicates whether the current reservable is included in the return results.Valid values: - true: Included in the return results. - false: Not included in the return results. Data type: Boolean
result.reservableUnits.is\_available Flag that indicates whether the reservable is available to reserve.Valid values: - true: Available to reserve. - false: Not available to reserve. Data type: Boolean
result.reservableUnits.is\_favorite Flag that indicates whether the reservable is flagged as one of the associated user's favorites.Valid values: - true: Favorite. - false: Not a favorite. Data type: Boolean
result.reservableUnits.is\_reservable Flag that indicates whether it's possible to reserve this reservable. **Note:** If the **include\_unavailable\_items** query parameter is set to true, unavailable locations are also returned. In this case, if a location is already reserved, then the **is\_available** parameter is false, but **is\_reservable** is true. Valid values: - true: Available to reserve. - false: Not available to reserve. Data type: Boolean
result.reservableUnits.is\_reserved Flag that indicates whether the reservable is already reserved.Valid values: - true: Available to reserve. - false: Already reserved. Data type: Boolean
result.reservableUnits.is\_selected Flag that indicates whether the reservable is already reserved.Valid values: - true: Available to reserve. - false: Already reserved. Data type: Boolean
result.reservableUnits.location\_type Details about the type of location of the reservable, such as workplace/desk, cafe, or gym.Data type: Object ``` "location_type": { "display_value": "String", "name": "String", "sys_id": "String" } ``` Table: Workplace Location \[sn\_wsd\_core\_workplace\_location\]
result.reservableUnits.location\_type.​display\_value Display value of the location type.Data type: String
result.reservableUnits.location\_type.name Name of the location type, such as basement or storage. Same as display value.Data type: String
result.reservableUnits.location\_type.sys\_id Sys\_id of the associated record.Data type: String Table: Space Type \[sn\_wsd\_core\_space\_type\]
result.reservableUnits.name Name of the reservable.Data type: String
result.reservableUnits.number Unique identifier of the reservable. This value is more human readable than the sys\_id.Data type: String
result.reservableUnits.order Order number for the reservable.Data type: Number
result.reservableUnits.require\_approval Flag that indicates whether reserving the reservable requires an approval.Possible values: - true: Approval required. - false: Approval isn't required. Data type: Boolean
result.reservableUnits.requires\_check\_in Flag that indicates whether the reservable requires the user to check in.Valid values: - true: Check in required. - false: Check in isn't required. Data type: Boolean
result.reservableUnits.reservable\_purposes Details about the purpose for reserving the associated reservable.Data type: Array of Objects ``` "reservable_purposes": [ { "name": "String", "short_description": "String", "sys_id": "String" } ] ```
result.reservableUnits.reservable\_purposes.​name Name of the reservable.Data type: String
result.reservableUnits.reservable\_purposes.​short\_description Brief description of the reservable.Data type: String
result.reservableUnits.reservable\_purposes.​sys\_id Sys\_id of the reservable purpose record.Data type: String Table: Reservable Purpose \[sn\_wsd\_rsv\_reservable\_purpose\]
result.reservableUnits.reservations Details about the reservations associated with the reservable. Only populated if the **include\_reservations\_within\_days** query parameter is true and the **reservation\_ids** parameter contains reservation IDs, meaning there are reservations already present for this reservable.Data type: Array of Objects ``` "reservations": [ { "configuration_item": "String", "end": "String", "is_collided": Boolean, "location": {Object}, "number": "String", "requested_for": {Object}, "reservation_purpose": {Object}, "start": "String", "state": {Object}, "subject": "String", "sys_id": "String" } ] ```
result.reservableUnits.reservations.​configuration\_item Configuration items corresponding to the reservation.Data type: String Table: Configuration Item \[cmdb\_ci\]
result.reservableUnits.reservations.end Reservation end date and time.Data type: String Format: UTC: yyyy-mm-ddThh:mm:ssZ, such as 2021-02-05T18:00:00Z
result.reservableUnits.reservations.is\_collided Flag that indicates whether the reservation collides with the start and end time of the search.This indicates that the associated reservable location is already reserved for the specified search timespan. Possible values: - true: Collision. - false: No collision. Data type: Boolean
result.reservableUnits.reservations.location Details about the location of the reservation.Data type: Object ``` "location": { "location": "String", "timezone": {Object} } ```
result.reservableUnits.reservations.location.​location Sys\_id of the associated location record.Data type: String Table: Workplace Location \[sn\_wsd\_core\_workplace\_location\]
result.reservableUnits.reservations.location.​timezone Details about the time zone associated with the location.Data type: Object ``` "timezone": { "displayValue": "String", "value": "String" } ```
result.reservableUnits.reservations.location.​timezone.displayValue Display value for the time zone to which this location belongs.Data type: String
result.reservableUnits.reservations.location.​timezone.value Internal value for the time zone to which this location belongs.Data type: String
result.reservableUnits.reservations.number Unique identifier of the reservable. This value is more human readable than the sys\_id.Data type: String
result.reservableUnits.reservations.​requested\_for Details about the person for whom the reservation was requested on behalf of.Data type: Object ``` "requested_for": { "name": "String", "sys_id": "String" } ```
result.reservableUnits.reservations.​requested\_for.name Name of the user for whom the reservation was requested for.Data type: String
result.reservableUnits.reservations.​requested\_for.sys\_id Sys\_id of the user for whom the reservation is being requested.Data type: String Table: User \[sys\_user\]
result.reservableUnits.reservations.​reservation\_purpose Details about the purpose of the reservation.Data type: Object ``` "reservation_purpose": { "display_value": "String", "value": "String" } ```
result.reservableUnits.reservations.​reservation\_purpose.display\_value Display value for the purpose of the reservation, such as Company meeting.Data type: String
result.reservableUnits.reservations.​reservation\_purpose.value Internal value for the purpose of the reservation, such as company\_meeting.Data type: String
result.reservableUnits.reservations.start Reservation start date and time.Data type: String Format: UTC - yyyy-mm-ddThh:mm:ssZ, such as 2021-02-05T18:00:00Z
result.reservableUnits.reservations.state Details about the state of the reservation for the location.Data type: Object ``` "state": { "display_value": "String", "value": "String" } ```
result.reservableUnits.reservations.state.​display\_value Display value for the current state of the reservation, such as confirmed.Data type: String
result.reservableUnits.reservations.state.value Internal value for the current state of the reservation, such as 2.Data type: String
result.reservableUnits.reservations.subject Reservation's subject.Data type: String
result.reservableUnits.reservations.sys\_id Required. Sys\_id of the reservation record. Data type: String Table: Workplace Reservation \[sn\_wsd\_rsv\_reservation\]
result.reservableUnits.reservable\_quantity Maximum number of times the associated reservable can be reserved for the same time. This value is used when assigning neighborhood spaces to an area.Data type: Integer
result.reservableUnits.showPrivacyOption Flag that indicates whether an employee can override the privacy settings for the associated reservable.For additional information on these privacy settings, see [Location privacy settings and impact](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/employee-service-management/location-privacy-settings-and-impact.md). Valid values: - true: Privacy settings can be overridden. - false: Privacy setting can't be overridden. Data type: Boolean
result.reservableUnits.site Details about the site where the reservable resides.Data type: Object ``` "site": { "display_value": "String", "sys_id": "String" } ``` Table: Site \[sn\_wsd\_core\_site\]
result.reservableUnits.site.display\_value Display value of the site.Data type: String
result.reservableUnits.site.sys\_id Sys\_id of the associated site record.Data type: String Table: Site \[sn\_wsd\_core\_site\]
result.reservableUnits.standard\_services Associated standard services, such as flip chart, projector screen, and whiteboard and markers. Data type: Array of Objects ``` "standard_services": [ { "font_awesome_icon": "String", "name": "String", "short_description": "String", "sys_id": "String" } ] ```
result.reservableUnits.standard\_services.​font\_awesome\_icon Name of the thumbnail icon associated with the standard service.Data type: String
result.reservableUnits.standard\_services.name Name of the thumbnail icon associated with the standard service.Data type: String
result.reservableUnits.standard\_services.​short\_description Brief description of the standard service.Data type: String
result.reservableUnits.standard\_services.sys\_id Sys\_id of the standard service record.Data type: String Table: Standard Service \[sn\_wsd\_rsv\_standard\_service\]
result.reservableUnits.sys\_id Sys\_id of the reservable record.Data type: String Table: Workplace Location \[sn\_wsd\_core\_workplace\_location\]
result.reservableUnits.tableName Name of the table in which the reservable record resides. Data type: String
result.reservableUnits.title Title of the reservable.Data type: String
### cURL request The following code example shows how to call this endpoint. ``` curl "https://instance.servicenow.com/api/sn_wsd_rsv/search/best_match?q=building%3D9e0364cedb3650106c731dcd1396192b&start=2023-01-04T07%3A00%3A00Z&time_slot=d5331cf2dbb5f01038e42b24ca961906&end=2023-01-04T17%3A00%3A00Z&best_match_count=1&reservable_module=2b636b7e1b4e60103523ff751a4bcbe2&timezone=Europe%2FAmsterdam" \ --request GET \ --header "Accept:application/json" \ --user "username":"password" ``` Return results: ``` { "result": { "hasMore": false, "reservableUnits": [ { "sys_id": "fe1f744edb7650106c731dcd139619ca", "external_id": null, "email": null, "name": "Aspen", "title": "Aspen", "description": "A room with large windows, dark leather seats and a large wooden table.", "image": { "sys_id": "41c74902dbb650106c731dcd13961944", "link": "41c74902dbb650106c731dcd13961944.iix" }, "number": "ROOM0000903", "site": { "sys_id": "628eec06db7650106c731dcd139619dd", "display_value": "North America" }, "campus": { "sys_id": "82b2a0cedb3650106c731dcd139619e9", "display_value": "California Campus" }, "building": { "sys_id": "94e264cedb3650106c731dcd13961919", "display_value": "CAL-B1" }, "floor": { "sys_id": "2f554296dbba10106c731dcd139619ed", "display_value": "Floor 2" }, "area": null, "capacity": "16", "reservable_quantity": null, "location_type": { "sys_id": "20713b83eb512010b89bfdfc9c522899", "display_value": "Room", "name": "Room" }, "order": null, "requires_check_in": null, "is_reservable": "1", "tableName": "sn_wsd_core_room", "require_approval": false, "standard_services": [ { "sys_id": "abd0c18edb7650106c731dcd13961965", "name": "Projector screen", "short_description": "Connect laptop to screen (HDMI and DVI)", "font_awesome_icon": "fa-caret-square-o-right" } ], "reservable_purposes": [ { "sys_id": "18f4c3cd1ba4e01051848489cc4bcb82", "name": "Board room", "short_description": null } ], "is_available": true, "reservations": [ { "sys_id": "5fe65830874bc9106342b846dabb352b", "number": "WRES0001001", "location": { "location": "fe1f744edb7650106c731dcd139619ca", "timezone": { "value": "US/Pacific", "displayValue": "US/Pacific" } }, "configuration_item": null, "start": "2022-04-23T08:30:00Z", "end": "2022-04-23T09:30:00Z", "subject": null, "reservation_purpose": { "value": "meeting", "display_value": "Meeting" }, "state": { "value": "confirmed", "display_value": "Confirmed" }, "is_collided": false, "requested_for": { "sys_id": "2de07e1887cb89106342b846dabb35fe", "name": "Workplace User" } }, { "sys_id": "af075c30874bc9106342b846dabb3572", "number": "WRES0001002", "location": { "location": "fe1f744edb7650106c731dcd139619ca", "timezone": { "value": "US/Pacific", "displayValue": "US/Pacific" } }, "configuration_item": null, "start": "2022-04-23T23:00:00Z", "end": "2022-04-24T00:00:00Z", "subject": null, "reservation_purpose": { "value": "meeting", "display_value": "Meeting" }, "state": { "value": "confirmed", "display_value": "Confirmed" }, "is_collided": false, "requested_for": { "sys_id": "2de07e1887cb89106342b846dabb35fe", "name": "Workplace User" } } ], "availableTimes": [ [ "2022-04-23 07:00:00", "2022-04-23 08:30:00" ], [ "2022-04-23 09:30:00", "2022-04-23 23:00:00" ], [ "2022-04-24 00:00:00", "2022-04-24 06:59:59" ] ], "is_favorite": false } ], "reservableContainers": [], "nextItemIndex": -1, "floorsOfSelectedBuilding": [ { "sys_id": "2f554296dbba10106c731dcd139619ed", "display_value": "Floor 2", "external_id": null, "name": "Floor 2" } ] } }{ "result": { "hasMore": false, "reservableUnits": [ { "sys_id": "32f2a98adb7210106c731dcd13961972", "external_id": null, "wsd_email": null, "name": "B1-03-04", "title": "B1-03-04", "description": "Desk reserved for the Team-C. After 10am, free to reserve for everyone.", "image": { "sys_id": "57b42dcadb7210106c731dcd13961945", "link": "57b42dcadb7210106c731dcd13961945.iix" }, "number": "SPCE0009018", "site": { "sys_id": "b17220cedb3650106c731dcd1396197a", "display_value": "Western Europe" }, "campus": { "sys_id": "44d2e0cedb3650106c731dcd13961988", "display_value": "Amsterdam Campus" }, "building": { "sys_id": "9e0364cedb3650106c731dcd1396192b", "display_value": "AMS-B1" }, "floor": { "sys_id": "5373a8cedb3650106c731dcd1396198a", "display_value": "Floor 3" }, "area": { "sys_id": "410ff04edb7650106c731dcd13961973", "display_value": "Desks C1" }, "capacity": "1", "reservable_quantity": null, "location_type": { "sys_id": "5f017383eb512010b89bfdfc9c5228c8", "display_value": "Workspace/Desk", "name": "Workspace/Desk" }, "order": null, "requires_check_in": null, "is_reservable": "1", "tableName": "sn_wsd_core_space", "require_approval": false, "is_available": true, "reservations": [], "availableTimes": [ [ "2023-01-04 07:00:00", "2023-01-04 17:00:00" ] ], "showPrivacyOption": false, "defaultPrivacyValue": false, "container": { "sys_id": "410ff04edb7650106c731dcd13961973", "display_value": "Desks C1", "floor": { "sys_id": "5373a8cedb3650106c731dcd1396198a", "display_value": "Floor 3", "name": "Floor 3" }, "building": { "sys_id": "9e0364cedb3650106c731dcd1396192b", "display_value": "AMS-B1", "name": "AMS-B1" }, "campus": { "sys_id": "44d2e0cedb3650106c731dcd13961988", "display_value": "Amsterdam Campus", "name": "Amsterdam Campus" }, "capacity": 6, "image": { "sys_id": "d52c27b21b8e60103523ff751a4bcb49", "link": "d52c27b21b8e60103523ff751a4bcb49.iix" } }, "includedInResult": true, "is_favorite": true } ], "reservableContainers": [ { "sys_id": "410ff04edb7650106c731dcd13961973", "display_value": "Desks C1", "floor": { "sys_id": "5373a8cedb3650106c731dcd1396198a", "display_value": "Floor 3", "name": "Floor 3" }, "building": { "sys_id": "9e0364cedb3650106c731dcd1396192b", "display_value": "AMS-B1", "name": "AMS-B1" }, "campus": { "sys_id": "44d2e0cedb3650106c731dcd13961988", "display_value": "Amsterdam Campus", "name": "Amsterdam Campus" }, "capacity": 6, "image": { "sys_id": "d52c27b21b8e60103523ff751a4bcb49", "link": "d52c27b21b8e60103523ff751a4bcb49.iix" } } ], "nextItemIndex": -1, "floorsOfSelectedBuilding": [ { "sys_id": "5373a8cedb3650106c731dcd1396198a", "display_value": "Floor 3", "external_id": null, "name": "Floor 3" } ] } ``` ## WSD Search - GET /api/sn\_wsd\_rsv/search/overlapping\_reservation Determines whether an overlapping reservation exists based on the passed parameters. ### URL format Versioned URL: `/api/sn_wsd_rsv/{api_version}/search/overlapping_reservation` Default URL: `/api/sn_wsd_rsv/search/overlapping_reservation` **Note:** Available versions are specified in the [REST API Explorer](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/api-reference/rest-api-explorer/use-REST-API-Explorer.md). For scripted REST APIs there is additional version information on the [Scripted REST Service form](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/api-reference/rest-api-explorer/c_CustomWebServices.md). ### Supported request parameters
Name Description
api\_version Optional. Version of the endpoint to access. For example, `v1` or `v2`. Only specify this value to use an endpoint version other than the latest. Data type: String
Name Description
end Required. End time to use to check for overlapping reservations.Data type: String Format: YYYY-MM-DDTHH:MM:SSZ
recurring\_pattern Details about the recurring pattern for the reservation.Data type: Object ``` "recurring_pattern": { "duration": Number, "options": {Object}, "repeats": "String", "startDate":"String" } ```
recurring\_pattern.duration Length of time to check.Data type: Number Unit: Seconds
recurring\_pattern.options Details about the options associated with the recurring reservation.Data type: Object ``` "options": { "count": Number, "daysOfWeek": "String", "every": Number } ```
recurring\_pattern.options.count Number of times the pattern is repeated.Data type: Number
recurring\_pattern.options.daysOfWeek Days of the week to check for overlap.Valid values: - 1 = Monday - 2 = Tuesday - 3 = Wednesday - 4 = Thursday - 5 = Friday - 6 = Saturday - 7 = Sunday For example, to specify Tuesday, Thursday, and Friday, pass 245 \(no delimiter\). Data type: String
recurring\_pattern.options.every Pattern repeat interval to check. For example, if this value is `2`, it checks the repeat pattern based on the selection in the **repeats** parameter, such as every other day or every other week.Data type: Number
recurring\_pattern.options.repeats Repeating pattern for the reservation overlap check.Possible values: \(case-sensitive\) - daily - monthly - weekly - yearly Data type: String
reservable\_id Sys\_id of the reservable module to check for overlapping reservations.Data type: String Table: Reservable Module \[sn\_wsd\_rsv\_reservable\_module\]
reservation\_id Sys\_id of the reservation to check for overlap. This value is needed in the edit flow of multi/group parents.Data type: String Table: Workplace Reservation \[sn\_wsd\_rsv\_reservation\]
shift\_info\_object Details of the shift to check for overlap. For additional information on shift-based reservations, see [Enable shift-based reservation](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/employee-service-management/wsd-reservation-setup.md). Data type: Object ``` "shift_info_object": { "applyToShift": Boolean, "shift": "String", "timezone": "String" } ```
shift\_info\_object.applyToShift Flag that indicates whether shift-based reservations are enabled for the reservable module. Valid values: - true: Allow shift-based reservations. - false: Don't allow shift-based reservations. Data type: Boolean
shift\_info\_object.shift Sys\_id of the shift to associate with the reservation. If this parameter is passed in, the **end** parameter isn't required.Data type: String Table:Shift \[sn\_wsd\_core\_shift\]
shift\_info\_object.timezone Time zone of the shift to check for overlap.Data type: String
start Required. Start time to use to check for overlapping reservations.Data type: String Format: YYY-MM-DDTHH:MM:SSZ
user\_id Required. Sys\_id of the user to check for overlapping reservations.Data type: String Table: User \[sys\_user\]
|Name|Description| |----|-----------| |None| | ### Headers The following request and response headers apply to this HTTP action only, or apply to this action in a distinct way. For a list of general headers used in the REST API, see [Supported REST API headers](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/api-reference/rest-api-explorer/c_RESTAPI.md).
Header Description
Accept Data format of the response body. Supported types: **application/json** or **application/xml**. Default: **application/json**
|Header|Description| |------|-----------| |None| | ### Status codes The following status codes apply to this HTTP action. For a list of possible status codes used in the REST API, see [REST API HTTP response codes](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/api-reference/rest-api-explorer/c_RESTAPI.md). |Status code|Description| |-----------|-----------| |200|Successful. The request was successfully processed.| |400|Bad Request. A bad request type or malformed request was detected.| |401|Unauthorized. The user credentials are incorrect or have not been passed.| |404|Not found. The requested item wasn't found.| |500|Internal server error. An unexpected error occurred while processing the request. The response contains additional information about the error.| ### Response body parameters \(JSON or XML\)
Name Description
results Details of the results of the overlap check.Data type: Object ``` "results": { "isOverlapped": Boolean, "reservableId": "String" } ```
results.isOverlapped Flag that indicates whether an overlapping reservation exists. Valid values: - true: Overlapping reservation exists. - false: Overlapping reservation doesn’t exist. Data type: Boolean
results.reservableId In the case of a group reservation, the sys\_id of the reservable for which the overlap occurs.Data type: String
### cURL request The following code example shows how to check for a reservation overlap for a specific user and for a specific period of time denoted by the **start** and **end** parameters. ``` curl "http://instance.servicenow.com/api/sn_wsd_rsv/search/overlapping_reservation?user_id=2e617fecc3d365101e38b23bb00131ec&end=2023-06-19T8:00:00Z&start=2023-06-19T07:00:00Z" \ --request GET \ --header "Accept:application/json" \ --user 'username':'password' ``` Return results: ``` { "results": { "isOverlapped": True, "reservableId": "" } } ``` ## WSD Search - GET /api/sn\_wsd\_rsv/search/reservable Searches for available reservable items using a specified reservable model configuration. ### URL format Versioned URL: `/api/sn_wsd_rsv/{api_version}/search/reservable` Default URL: `/api/sn_wsd_rsv/search/reservable` **Note:** Available versions are specified in the [REST API Explorer](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/api-reference/rest-api-explorer/use-REST-API-Explorer.md). For scripted REST APIs there is additional version information on the [Scripted REST Service form](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/api-reference/rest-api-explorer/c_CustomWebServices.md). ### Supported request parameters
Name Description
api\_version Optional. Version of the endpoint to access. For example, `v1` or `v2`. Only specify this value to use an endpoint version other than the latest. Data type: String
Name Description
end Required. End time to use to search for available reservable modules. This value must be later than the value specified in the **start** parameter.Data type: String Format: UTC or local time \(yyyy-mm-dd hh:mm:ss\)
exclude\_reservables List of one or more sys\_ids of reservables to exclude from the search results.Data type: String or Array Table: The table in which these sys\_ids are located is specified in the reservable\_table field in the Reservable Module \[sn\_wsd\_rsv\_reservable\_module\] table. It can be either the Space \[sn\_wsd\_core\_space\] or Room \[sn\_wsd\_core\_room\] table.
ignore\_same\_day\_validation Flag that indicates whether the reservation search ignores the change of the date validation between the start and end parameters.Valid values: - true: Ignore the change date validation. - false: Don't ignore the change date validation. Data type: Boolean Default: false
include\_reservable\_purposes Flag that indicates whether to return the purpose of reserving the workplace location for each reservable in the return results.Valid values: - true: Return the reservable purposes. - false: Don't return the reservable purposes. Data type: Boolean Default: false Table: Reservable Purpose \[sn\_wsd\_rsv\_reservable\_purpose\]
include\_reservations\_within\_days Flag that indicates whether to return all free slots of available times in the response for each reservable for the whole day.Valid values: - true: Return all free slots. - false: Don't return all free slots. Data type: Boolean Default: false
include\_standard\_​services Flag that indicates whether to return the standard services information in the response. This information is located in the Standard Service \[sn\_wsd\_rsv\_standard\_service\] table.A standard service describes basic provisions available with a reservable workplace item when the reservation is made, such as white boards, additional monitors, and similar services. For additional information on standard services, see [Standard services](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/employee-service-management/standard-service.md). Valid values: - true: Return the standard services information. - false: Don't return the standard services information. Data type: Boolean Default: false
near\_by\_location\_id Required if the **rsv\_path** parameter is set to `browse_near_a_person`. Sys\_id of the location to use in the encoded query.Data type: String Table: Workplace Location \[sn\_wsd\_core\_workplace\_location\]
neighborhood Required if the `rsv_path` parameter is set to `browse_by_neighborhood`. Only available if the Space Management \(sn\_wsd\_spc\_mgmt\_neighborhood\) plugin is activated. Sys\_id of the neighborhood record to use in the encoded query. For additional information on neighborhood space reservations, see [Create neighborhood reservations](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/employee-service-management/create-neighborhood-reservations.md). Data type: String Table: Neighborhood \[sn\_wsd\_spcmgmt\_neighborhood\]
next\_item\_index Index of next item to retrieve. Pass this parameter when paginating the return results.Data type: Number Default: 0
page\_size Maximum number of records to return in the return results.Data type: Number Default: 6
q Required. Encoded query to use to filter the search return results. Within this query you must specify the building sys\_id and you can specify parameters such as floor, area, capacity, standard services, and reservable\_purposes.All passed parameters must be sys\_ids, except for capacity, which is a number. For example: `q=building=94e264cedb3650106c731dcd13961919​^floorINfc7368cedb3650106c731dcd13961902​^capacity>=1​^standard_services=55c0818edb7650106c731dcd13961904​^reservable_purposes=d6e5c7cd1ba4e01051848489cc4bcb81` You can locate this information in the following tables: - Area: sn\_wsd\_core\_area - Building: sn\_wsd\_core\_building - Floor: sn\_wsd\_core\_floor - Reservable purposes: sn\_wsd\_rsv\_reservable\_purpose - Standard services: sn\_wsd\_rsv\_standard\_service Data type: String
reservable\_module Required. Sys\_id of the reservable module to include in the search. A [reservable module](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/employee-service-management/config-reservable-module.md) groups similar types of workplace items.Data type: String Table: Reservable Module \[sn\_wsd\_rsv\_reservable\_module\]
reservation\_ids Comma-separated list of existing reservation sys\_ids. Pass this parameter if you want to edit the associated reservations.The time blocked for these sys\_ids for the corresponding reservables are treated as available. Data type: String Default: None Table: Workplace Reservation \[sn\_wsd\_rsv\_reservation\]
rsv\_path Reservation path to apply to the search.Valid values: - browse\_all: Search all reservables. - browse\_by\_area: Search the reservables near a specific location. An area identifier must be passed in the encoded query \(**q** parameter\). - browse\_by\_neighborhood: Search the reservables near the neighborhood specified in the **neighborhood** parameter. - browse\_near\_a\_person: Search the reservables near the workplace location of the person specified in the **near\_by\_location\_id** parameter. Data type: String Default: browse\_all
schedule\_view\_obj Details about the schedule view to return. Pass this object if you need 24-hour availability data for reservations that span more than one day. The return results will only contain available times and reservations for the specified date.For this functionality to work properly, the parameters **ignore\_same\_day\_validation** and **include\_reservations\_within\_days** must be set to `true`. Data type: Object ``` "schedule_view_obj": { "schedule_view_date": "String", "timezone": "String" } ```
schedule\_view\_obj.schedule\_view\_date Date for which to start returning reservation availability. This date must be in the time zone specified in the **schedule\_view\_obj.timezone** parameter.Data type: String Format: YYYY-MM-DD
schedule\_view\_obj.timezone Building time zone to use to determine the reservation availability data to return. For example: US/Pacific.Data type: String
start Required. Start time to use to search for available reservable modules. This value must be prior to the value specified in the **end** parameter.Data type: String Format: UTC or local time \(yyyy-mm-dd hh:mm:ss\)
shift Sys\_id of the shift to associate with the reservation. If this parameter is passed in, the **end** parameter isn't required. For additional information on shift-based reservations, see [Enable shift-based reservation](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/employee-service-management/wsd-reservation-setup.md). Data type: String Table: Shift \[sn\_wsd\_core\_shift\]
sort\_by Desired sort order of the returned reservable items. Valid values: - a\_z: Ascending sort order. - favorites\_first: Sorted by the user's favorite workplace reservables first, ascending for the rest. - z\_a: Descending sort order. Data type: String Default: a\_z
timezone Preferred time zone, such as Europe/Amsterdam.Data type: String Default: None
|Name|Description| |----|-----------| |None| | ### Headers The following request and response headers apply to this HTTP action only, or apply to this action in a distinct way. For a list of general headers used in the REST API, see [Supported REST API headers](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/api-reference/rest-api-explorer/c_RESTAPI.md).
Header Description
Accept Data format of the request body. Supported types: **application/json**, **application/xml** or, **text/xml**. Default: **application/json**
|Header|Description| |------|-----------| |None| | ### Status codes The following status codes apply to this HTTP action. For a list of possible status codes used in the REST API, see [REST API HTTP response codes](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/api-reference/rest-api-explorer/c_RESTAPI.md). |Status code|Description| |-----------|-----------| |200|Successful. The request was successfully processed.| |401|Unauthorized. The user credentials are incorrect or have not been passed.| |404|Not found. The requested item wasn't found.| |500|Internal server error. An unexpected error occurred while processing the request. The response contains additional information about the error.| ### Response body parameters
Name Description
result Return results for the specified search.Data type: Object ``` "result": { "filter": {Object}, "hasMore": Boolean, "nextFavIndex": Number, "nextItemIndex": Number, "reservableContainers": [Array], "reservableUnits": [Array], "totalProcessed": Number } ```
result.filter Details about the floors, standard services, and reservable purposes of the reservables. If the **include\_standard\_services** or **include\_reservable\_purposes** parameters are set to false, **standard\_services** and **reservable\_purposes** are empty arrays.Data type: Object ``` "filter": { "floors": [Array], "reservable_purposes": [Array], "standard_services": [Array] } ```
result.filter.floors Details about the floor on which the reservable is located. Data type: Object ``` "floors": [ { "display_value": "String", "sys_id": "String" } ] ```
result.filter.floors.display\_value Display number of the floor on which the reservable resides, such as 12.Data type: String
result.filter.floors.sys\_id Sys\_id of the associated record.Data type: String Table: Floor \[sn\_wsd\_core\_floor\]
result.filter.standard\_services Only populated if the **include\_standard\_services** parameter is set to true. Associated standard services, such as flip chart, projector screen, and whiteboard and markers. Data type: Array of Objects ``` "standard_services": [ { "font_awesome_icon": "String", "name": "String", "short_description": "String", "sys_id": "String" } ] ```
result.filter.standard\_services.​font\_awesome\_icon Name of the thumbnail icon associated with the standard service.Data type: String
result.filter.standard\_services.name Name of the standard service.Data type: String
result.filter.standard\_services.short\_description Brief description of the standard service.Data type: String
result.filter.standard\_services.sys\_id Sys\_id of the standard service record.Data type: String Table: Standard Service \[sn\_wsd\_rsv\_standard\_service\]
result.filter.reservable\_purposes Details about the purpose for reserving the associated reservable.Data type: Array of Objects ``` "reservable_purposes": [ { "name": "String", "short_description": "String", "sys_id": "String" } ] ```
result.filter.reservable\_purposes.name Name of the reservable.Data type: String
result.filter.reservable\_purposes.​short\_description Brief description of the reservable.Data type: String
result.filter.reservable\_purposes.sys\_id Sys\_id of the reservable purpose record.Data type: String Table: Reservable Purpose \[sn\_wsd\_rsv\_reservable\_purpose\]
result.hasMore Flag that indicates whether there are more reservables in the return results.Possible values: - true: More reservables available. - false: No more reservables available. Data type: Boolean
result.nextFavIndex Index for the next favorite reservable for the user. Use this value when paginating through the user's favorite reservables.Data type: Number
result.nextItemIndex Index for the next reservable record to fetch. Use this value when paginating through reservable records.Data type: Number
result.reservableContainers Only returned for reservable modules whose selection\_type field is set to `container`. A container is a grouping of similar items, such as a group of desks.Data type: Array of Objects ``` "reservableContainers": [ { "building": {Object}, "campus": {Object}, "capacity": Number, "display_value": "String", "floor": {Object}, "image": {Object} "sys_id": "String" } ] ```
result.reservableContainers.building Details about the building associated with the reservable container.Data type: Object ``` "building": { "display_value": "String", "name": "String", "sys_id": "String" } ```
result.reservableContainers.building.​display\_value Display value for the building.Data type: String
result.reservableContainers.building.name Name of the building.Data type: String
result.reservableContainers.building.sys\_id Sys\_id of the associated building record.Data type: String
result.reservableContainers.campus Details about the campus on which the reservable is located. Data type: Object ``` "campus": { "display_value": "String", "name": "String", "sys_id": "String" } ``` Table: Campus \[sn\_wsd\_core\_campus\]
result.reservableContainers.campus.​display\_value Display number of the Campus on which the reservable resides, such as East Bay.Data type: String
result.reservableContainers.campus.name Name of the campus.Data type: String
result.reservableContainers.campus.sys\_id Sys\_id of the associated record.Data type: String Table: Campus \[sn\_wsd\_core\_campus\]
result.reservableContainers.capacity Maximum number of occupants for the reservable.Data type: Number
result.reservableContainers.display\_value Display value for the reservable container.Data type: String
result.reservableContainers.floor Details about the floor associated with the reservable container.Data type: Object ``` "floor": { "display_value": "String", "name": "String", "sys_id": "String" } ```
result.reservableContainers.floor.​display\_value Display number of the floor on which the reservable resides, such as 12.Data type: String
result.reservableContainers.floor.name Name of the floor on which the reservable resides.Data type: String
result.reservableContainers.floor.sys\_id Sys\_id of the associated record.Data type: String Table: Floor \[sn\_wsd\_core\_floor\]
result.reservableContainers.image Link to an image that represents the layout for this reservable.Data type: String Table: Images \[db\_image\]
result.reservableContainers.image.link Link to an image that represents the layout for this reservable.Data type: String Table: Images \[db\_image\]
result.reservableContainers.image.sys\_id Sys\_id of the associated image record.Data type: String
result.reservableContainers.sys\_id Sys\_id of the associated container record.Data type: String Table: The table in which this resides can be configured for any container type. By default it is in the Area \[sn\_wsd\_core\_area\] table.
result.reservableUnits Details about the reservable units that match the specified search criteria. A reservable unit is a single reservable item such as a desk or a chair.Data type: Array of Objects ``` "reservableUnits": [ { "area": "String", "availableTimes": [Array], "building": {Object}, "campus": {Object}, "capacity": "String", "defaultPrivacyValue": Boolean, "description": "String", "email": "String", "external_id": "String", "floor": {Object}, "image": {Object}, "includedInResult": Boolean, "is_available": Boolean, "is_favorite": Boolean, "is_reservable": "String", "is_reserved": Boolean, "is_selected": Boolean, "location_type": {Object}, "name": "String", "number": "String", "order": "String", "require_approval": Boolean, "requires_check_in": Boolean, "reservable_quantity": "String", "showPrivacyOption": Boolean, "site": {Object}, "standard_services": [Array], "tableName": "String", "title": "String", “reservable_purposes”: [Array], "reservations": [Array], "sys_id": "String" } ] ```
result.reservableUnits.area Details about the area in which the reservable module is located.Data type: Object ``` "area": { "display_value": "String", "sys_id": "String" } ``` Table: Area \[sn\_wsd\_core\_area\]
result.reservableUnits.area.display\_value Display value for the reservable module area.Data type: String
result.reservableUnits.area.sys\_id Sys\_id of the area record associated with the reservable.Data type: String
result.reservableUnits.availableTimes List of dates/times that the associated reservable is available.Data type: Array
result.reservableUnits.building Details about the building in which the reservable is located.Data type: Object ``` "building": { "display_value": "String", "sys_id": "String" } ``` Table: Building \[sn\_wsd\_core\_building\]
result.reservableUnits.building.display\_value Display value for the building.Data type: String
result.reservableUnits.building.sys\_id Sys\_id of the associated building record.Data type: String
result.reservableUnits.campus Details about the campus on which the reservable is located. Data type: Object ``` "campus": { "display_value": "String", "sys_id": "String" } ``` Table: Campus \[sn\_wsd\_core\_campus\]
result.reservableUnits.campus.display\_value Display number of the Campus on which the reservable resides, such as East Bay.Data type: String
result.reservableUnits.campus.sys\_id Sys\_id of the associated record.Data type: String Table: Campus \[sn\_wsd\_core\_campus\]
result.reservableUnits.capacity Maximum number of occupants for the reservable.Data type: Number
result.reservableUnits.description Brief description of the reservable.Data type: String
result.reservableUnits.email Email address for the reservable.Data type: String
result.reservableUnits.external\_id External ID of the reservable used to sync a space mapped in CMS. This value is only populated if there is a map associated with this location. Data type: String
result.reservableUnits.floor Details about the floor on which the reservable is located. Data type: Object ``` "floor": { "display_value": "String", "sys_id": "String" } ``` Table: Floor \[sn\_wsd\_core\_floor\]
result.reservableUnits.floor.display\_value Display number of the floor on which the reservable resides, such as 12.Data type: String
result.reservableUnits.floor.sys\_id Sys\_id of the associated record.Data type: String Table: Floor \[sn\_wsd\_core\_floor\]
result.reservableUnits.image Details about an image that represents the layout for the associated reservable.Data type: Object ``` "image": { "link": "String", "sys_id": "String" } ``` Table: Images \[db\_image\]
result.reservableUnits.image.link Link to an image that represents the layout for this reservable.Data type: String Table: Images \[db\_image\]
result.reservableUnits.image.sys\_id Sys\_id of the associated image record.Data type: String
result.reservableUnits.includedInResult Flag that indicates whether the current reservable is included in the return results.Valid values: - true: Included in the return results. - false: Not included in the return results. Data type: Boolean
result.reservableUnits.is\_available Flag that indicates whether the reservable is available to reserve.Valid values: - true: Available to reserve. - false: Not available to reserve. Data type: Boolean
result.reservableUnits.is\_favorite Flag that indicates whether the reservable is flagged as one of the associated user's favorites.Valid values: - true: Favorite. - false: Not a favorite. Data type: Boolean
result.reservableUnits.is\_reservable Flag that indicates whether it's possible to reserve this reservable. **Note:** If the **include\_unavailable\_items** query parameter is set to true, unavailable locations are also returned. In this case, if a location is already reserved, then the **is\_available** parameter is false, but **is\_reservable** is true. Valid values: - true: Available to reserve. - false: Not available to reserve. Data type: Boolean
result.reservableUnits.is\_reserved Flag that indicates whether the reservable is already reserved.Valid values: - true: Available to reserve. - false: Already reserved. Data type: Boolean
result.reservableUnits.is\_selected Flag that indicates whether the reservable is already reserved.Valid values: - true: Available to reserve. - false: Already reserved. Data type: Boolean
result.reservableUnits.location\_type Details about the type of location of the reservable, such as workplace/desk, cafe, or gym.Data type: Object ``` "location_type": { "display_value": "String", "name": "String", "sys_id": "String" } ``` Table: Workplace Location \[sn\_wsd\_core\_workplace\_location\]
result.reservableUnits.location\_type.​display\_value Display value of the location type.Data type: String
result.reservableUnits.location\_type.name Name of the location type, such as basement or storage. Same as display value.Data type: String
result.reservableUnits.location\_type.sys\_id Sys\_id of the associated record.Data type: String Table: Space Type \[sn\_wsd\_core\_space\_type\]
result.reservableUnits.name Name of the reservable.Data type: String
result.reservableUnits.number Unique identifier of the reservable. This value is more human readable than the sys\_id.Data type: String
result.reservableUnits.order Order number for the reservable.Data type: Number
result.reservableUnits.require\_approval Flag that indicates whether reserving the reservable requires an approval.Possible values: - true: Approval required. - false: Approval isn't required. Data type: Boolean
result.reservableUnits.requires\_check\_in Flag that indicates whether the reservable requires the user to check in.Valid values: - true: Check in required. - false: Check in isn't required. Data type: Boolean
result.reservableUnits.reservable\_purposes Details about the purpose for reserving the associated reservable.Data type: Array of Objects ``` "reservable_purposes": [ { "name": "String", "short_description": "String", "sys_id": "String" } ] ```
result.reservableUnits.reservable\_purposes.​name Name of the reservable.Data type: String
result.reservableUnits.reservable\_purposes.​short\_description Brief description of the reservable.Data type: String
result.reservableUnits.reservable\_purposes.​sys\_id Sys\_id of the reservable purpose record.Data type: String Table: Reservable Purpose \[sn\_wsd\_rsv\_reservable\_purpose\]
result.reservableUnits.reservations Details about the reservations associated with the reservable. Only populated if the **include\_reservations\_within\_days** query parameter is true and the **reservation\_ids** parameter contains reservation IDs, meaning there are reservations already present for this reservable.Data type: Array of Objects ``` "reservations": [ { "configuration_item": "String", "end": "String", "is_collided": Boolean, "location": {Object}, "number": "String", "requested_for": {Object}, "reservation_purpose": {Object}, "start": "String", "state": {Object}, "subject": "String", "sys_id": "String" } ] ```
result.reservableUnits.reservations.​configuration\_item Configuration items corresponding to the reservation.Data type: String Table: Configuration Item \[cmdb\_ci\]
result.reservableUnits.reservations.end Reservation end date and time.Data type: String Format: UTC: yyyy-mm-ddThh:mm:ssZ, such as 2021-02-05T18:00:00Z
result.reservableUnits.reservations.is\_collided Flag that indicates whether the reservation collides with the start and end time of the search.This indicates that the associated reservable location is already reserved for the specified search timespan. Possible values: - true: Collision. - false: No collision. Data type: Boolean
result.reservableUnits.reservations.location Details about the location of the reservation.Data type: Object ``` "location": { "location": "String", "timezone": {Object} } ```
result.reservableUnits.reservations.location.​location Sys\_id of the associated location record.Data type: String Table: Workplace Location \[sn\_wsd\_core\_workplace\_location\]
result.reservableUnits.reservations.location.​timezone Details about the time zone associated with the location.Data type: Object ``` "timezone": { "displayValue": "String", "value": "String" } ```
result.reservableUnits.reservations.location.​timezone.displayValue Display value for the time zone to which this location belongs.Data type: String
result.reservableUnits.reservations.location.​timezone.value Internal value for the time zone to which this location belongs.Data type: String
result.reservableUnits.reservations.number Unique identifier of the reservable. This value is more human readable than the sys\_id.Data type: String
result.reservableUnits.reservations.​requested\_for Details about the person for whom the reservation was requested on behalf of.Data type: Object ``` "requested_for": { "name": "String", "sys_id": "String" } ```
result.reservableUnits.reservations.​requested\_for.name Name of the user for whom the reservation was requested for.Data type: String
result.reservableUnits.reservations.​requested\_for.sys\_id Sys\_id of the user for whom the reservation is being requested.Data type: String Table: User \[sys\_user\]
result.reservableUnits.reservations.​reservation\_purpose Details about the purpose of the reservation.Data type: Object ``` "reservation_purpose": { "display_value": "String", "value": "String" } ```
result.reservableUnits.reservations.​reservation\_purpose.display\_value Display value for the purpose of the reservation, such as Company meeting.Data type: String
result.reservableUnits.reservations.​reservation\_purpose.value Internal value for the purpose of the reservation, such as company\_meeting.Data type: String
result.reservableUnits.reservations.start Reservation start date and time.Data type: String Format: UTC - yyyy-mm-ddThh:mm:ssZ, such as 2021-02-05T18:00:00Z
result.reservableUnits.reservations.state Details about the state of the reservation for the location.Data type: Object ``` "state": { "display_value": "String", "value": "String" } ```
result.reservableUnits.reservations.state.​display\_value Display value for the current state of the reservation, such as confirmed.Data type: String
result.reservableUnits.reservations.state.value Internal value for the current state of the reservation, such as 2.Data type: String
result.reservableUnits.reservations.subject Reservation's subject.Data type: String
result.reservableUnits.reservations.sys\_id Required. Sys\_id of the reservation record. Data type: String Table: Workplace Reservation \[sn\_wsd\_rsv\_reservation\]
result.reservableUnits.reservable\_quantity Maximum number of times the associated reservable can be reserved for the same time. This value is used when assigning neighborhood spaces to an area.Data type: Integer
result.reservableUnits.site Details about the site where the reservable resides.Data type: Object ``` "site": { "display_value": "String", "sys_id": "String" } ``` Table: Site \[sn\_wsd\_core\_site\]
result.reservableUnits.site.display\_value Display value of the site.Data type: String
result.reservableUnits.site.sys\_id Sys\_id of the associated site record.Data type: String Table: Site \[sn\_wsd\_core\_site\]
result.reservableUnits.standard\_services Associated standard services, such as flip chart, projector screen, and whiteboard and markers. Data type: Array of Objects ``` "standard_services": [ { "font_awesome_icon": "String", "name": "String", "short_description": "String", "sys_id": "String" } ] ```
result.reservableUnits.standard\_services.​font\_awesome\_icon Name of the thumbnail icon associated with the standard service.Data type: String
result.reservableUnits.standard\_services.name Name of the thumbnail icon associated with the standard service.Data type: String
result.reservableUnits.standard\_services.​short\_description Brief description of the standard service.Data type: String
result.reservableUnits.standard\_services.sys\_id Sys\_id of the standard service record.Data type: String Table: Standard Service \[sn\_wsd\_rsv\_standard\_service\]
result.reservableUnits.sys\_id Sys\_id of the reservable record.Data type: String Table: Workplace Location \[sn\_wsd\_core\_workplace\_location\]
result.reservableUnits.tableName Name of the table in which the reservable record resides. Data type: String
result.reservableUnits.title Title of the reservable.Data type: String
result.totalProcessed Total number of records processed.Data type: Number
### cURL request This example shows how to search for reservables using this endpoint. Note: Line breaks have been added to the query parameters for easier reading. ``` curl "https://instance.servicenow.com/api/sn_wsd_rsv/search/reservable? reservable_module=d9864189c3653910977396cb05013100& start=2023-10-12T10:30:00Z& end=2023-10-13T11:30:00Z& include_standard_services=true& include_reservable_purposes=true& include_reservations_within_days=true& include_unavailable_items=true& near_by_location_id=undefined& timezone=Europe/Paris& page_size=6& sort_by=a_z& view=schedule& rsv_path=browse_all& ignore_same_day_validation=true& schedule_view_obj={"schedule_view_date":"2023-10-12","timezone":"Europe/Paris"}& q=building=dea39b1977220110b3d7be377b5a9955\ --request GET \ --header "Accept:application/json" --user "username":"password" ``` Return results: ``` { "result": { "hasMore": true, "reservableUnits": [ { "sys_id": "fe1f744edb7650106c731dcd139619ca", "external_id": null, "email": null, "name": "Aspen", "title": "Aspen", "description": "A room with large windows, dark leather seats and a large wooden table.", "image": { "sys_id": "41c74902dbb650106c731dcd13961944", "link": "41c74902dbb650106c731dcd13961944.iix" }, "number": "ROOM0000903", "site": { "sys_id": "628eec06db7650106c731dcd139619dd", "display_value": "North America" }, "campus": { "sys_id": "82b2a0cedb3650106c731dcd139619e9", "display_value": "California Campus" }, "building": { "sys_id": "94e264cedb3650106c731dcd13961919", "display_value": "CAL-B1" }, "floor": { "sys_id": "2f554296dbba10106c731dcd139619ed", "display_value": "Floor 2" }, "area": null, "capacity": "16", "reservable_quantity": null, "location_type": { "sys_id": "20713b83eb512010b89bfdfc9c522899", "display_value": "Room", "name": "Room" }, "order": null, "requires_check_in": null, "is_reservable": "1", "tableName": "sn_wsd_core_room", "require_approval": false, "standard_services": [ { "sys_id": "9b01458edb7650106c731dcd13961945", "name": "Flip chart", "short_description": "Flip chart with paper sheets", "font_awesome_icon": "fa-calendar-o" } ], "reservable_purposes": [ { "sys_id": "18f4c3cd1ba4e01051848489cc4bcb82", "name": "Board room", "short_description": null } ], "is_available": true, "reservations": [ { "sys_id": "5fe65830874bc9106342b846dabb352b", "number": "WRES0001001", "location": { "location": "fe1f744edb7650106c731dcd139619ca", "timezone": { "value": "US/Pacific", "displayValue": "US/Pacific" } }, "configuration_item": null, "start": "2022-04-23T08:30:00Z", "end": "2022-04-23T09:30:00Z", "subject": null, "reservation_purpose": { "value": "meeting", "display_value": "Meeting" }, "state": { "value": "confirmed", "display_value": "Confirmed" }, "is_collided": false, "requested_for": { "sys_id": "2de07e1887cb89106342b846dabb35fe", "name": "Workplace User" } } ], "availableTimes": [ [ "2022-04-23 07:00:00", "2022-04-23 08:30:00" ], [ "2022-04-23 09:30:00", "2022-04-23 23:00:00" ] ], "is_reserved": true, "is_selected": true, "includedInResult": true, "is_favorite": false } ], "reservableContainers": [], "nextItemIndex": -1, "filter": { "floors": [], "standard_services": [ { "sys_id": "9b01458edb7650106c731dcd13961945", "name": "Flip chart", "short_description": "Flip chart with paper sheets", "font_awesome_icon": "fa-calendar-o" } ], "reservable_purposes": [ { "sys_id": "18f4c3cd1ba4e01051848489cc4bcb82", "name": "Board room", "short_description": null } ] }, "totalProcessed": 2, "nextFavIndex": 0 } } ``` ## WSD Search - GET /api/sn\_wsd\_rsv/search/shift/\{building\_id\}/\{module\_id\} Returns an encoded query that you can use to search for available shifts in the Shift \[sn\_wsd\_core\_shift\] table. Only applicable if the appy\_to\_shift field in the specified reservable module is enabled. Otherwise, the returned encoded query string will be empty. ### URL format Versioned URL: `/api/sn_wsd_rsv/{api_version}/search/shift/{building_id}/{module_id}` Default URL: `/api/sn_wsd_rsv/search/shift/{building_id}/{module_id}` **Note:** Available versions are specified in the [REST API Explorer](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/api-reference/rest-api-explorer/use-REST-API-Explorer.md). For scripted REST APIs there is additional version information on the [Scripted REST Service form](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/api-reference/rest-api-explorer/c_CustomWebServices.md). ### Supported request parameters
Name Description
api\_version Optional. Version of the endpoint to access. For example, `v1` or `v2`. Only specify this value to use an endpoint version other than the latest. Data type: String
building\_id Sys\_id of the building to include in the search query. Data type: String Table: Building \[sn\_wsd\_core\_building\]
module\_id Sys\_id of the reservable module to include in the search query. A reservable module groups similar types of workplace items, such a chairs or desks.Data type: String Table: Reservable Module \[sn\_wsd\_core\_reservable\_module\]
|Name|Description| |----|-----------| |None| |
Name Description
end\_date Shift end date and time to include in the encoded query.Data type: String Format: yyyy-mm-dd hh:mm:ss
start\_date Shift start date and time to include in the encoded query.Data type: String Format: yyyy-mm-dd hh:mm:ss
### Headers The following request and response headers apply to this HTTP action only, or apply to this action in a distinct way. For a list of general headers used in the REST API, see [Supported REST API headers](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/api-reference/rest-api-explorer/c_RESTAPI.md).
Header Description
Accept Data format of the request body. Supported types: **application/json**, **application/xml** or, **text/xml**. Default: **application/json**
|Header|Description| |------|-----------| |None| | ### Status codes The following status codes apply to this HTTP action. For a list of possible status codes used in the REST API, see [REST API HTTP response codes](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/api-reference/rest-api-explorer/c_RESTAPI.md). |Status code|Description| |-----------|-----------| |200|Successful. The request was successfully processed.| |401|Unauthorized. The user credentials are incorrect or have not been passed.| |404|Not found. The requested item wasn't found.| |500|Internal server error. An unexpected error occurred while processing the request. The response contains additional information about the error.| ### Response body parameters
Name Description
result Encoded query to use to acquire the specified available shifts.Data type: Object ``` "result": { "moduleHasShift": Boolean, "query": "String" } ```
moduleHasShift Flag that indicates whether the specified reservable module has shifts enabled.Valid values: - true: Reservable module has shifts enabled. - false: Reservable module doesn't has shifts enabled. No encoded query returned. Data type: Boolean
query Encoded query to use to retrieve shift information for the specified reservable module.Data type: String
### cURL request The following code example shows how to use this endpoint to obtain a shift encoded query. ``` curl "https://instance.servicenow.com/api/sn_wsd_rsv/search/shift/94e264cedb3650106c731dcd13961919/fc71f64fdb42a01097acc900399619a8?start_date=2022-04-23 16:00:00&end_date=2022-04-28 16:00:00" \ --request GET \ --header "Accept:application/json" \ --user "username":"password" ``` Return results: ``` { "result": { "moduleHasShift" : true, "query" : "active=true^state=2^building=94e264cedb3650106c731dcd13961919^building.is_reservable=true^building.active=true^floorISEMPTY^ORfloor.is_reservable=true^floorISEMPTY^ORfloor.active=true^start<=2022-04-26 16:00:00^ORstartISEMPTY^end>=2022-04-28 16:00:00^ORendISEMPTY^start<=2022-04-28 16:00:00^ORstartISEMPTY^end>=2022-04-28 16:00:00^ORendISEMPTY" } } ``` ## WSD Search - POST /api/sn\_wsd\_rsv/search/availability\_score Returns an availability score for reservable items for specified timeslots. ### URL format Versioned URL: `/api/sn_wsd_rsv/{api_version}/search/availability_score` Default URL: `/api/sn_wsd_rsv/search/availability_score` **Note:** Available versions are specified in the [REST API Explorer](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/api-reference/rest-api-explorer/use-REST-API-Explorer.md). For scripted REST APIs there is additional version information on the [Scripted REST Service form](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/api-reference/rest-api-explorer/c_CustomWebServices.md). ### Supported request parameters
Name Description
api\_version Optional. Version of the endpoint to access. For example, `v1` or `v2`. Only specify this value to use an endpoint version other than the latest. Data type: String
|Name|Description| |----|-----------| |None| |
Name Description
recurringPattern Required if **startEndDateTimes** parameter is not specified. Recurring pattern to use to search for reservables that are available for the specified recurring events.Data type: Object ``` "recurringPattern": { "duration": Number, "label": "String", "options": {Object}, "repeats": "String", "startDate": "String" } ```
recurringPattern.duration Required. Length of time for which the reservable must be available.Data type: Number Unit: Milliseconds
recurringPattern.label Description of the recurring pattern, such as `Repeats daily, 5 times`.Data type: String
recurringPattern.options Availability options for the recurring reservation to search for.Data type: Object ``` "options": { "count": Number, "daysOfWeek": "String", "endDate": "String" } ```
recurringPattern.options.count Required if **endDate** is not passed. If both are passed, **count** is used. Number of times to repeat the meeting pattern.Data type: Number
recurringPattern.options.daysOfWeek Required if the **recurringPattern.repeats** parameter is set to `weekly`. Days of the week that the reservable is needed.Valid values: - 1 = Monday - 2 = Tuesday - 3 = Wednesday - 4 = Thursday - 5 = Friday - 6 = Saturday - 7 = Sunday For example, to specify Tuesday, Thursday, and Friday, pass 245 \(no delimiter\). If **repeat** is weekly, **count** is 5, and **daysOfWeek** is 245, then in the return results, the total is equal to `count*daysOfWeek.length` \(5\*3=15\). Data type: String
recurringPattern.options.endDate Required if **recurringPattern.options.count** is not passed. If both are passed, **count** is used. End date and time of the recurrence of the meeting, such as "2022-07-08T14:00:00Z".Data type: String Format: UTC yyyy-mm-dd hh:mm:ss
recurringPattern.repeats Required. Repeating pattern for the reservable.Valid values \(case-sensitive\): - daily - monthly - weekly - yearly Data type: String
recurringPattern.startDate Required. Start date and time for the recurring pattern, such as "2022-07-08T14:00:00Z".Data type: String Format: UTC yyyy-mm-dd hh:mm:ss
reservableIds Required. List of sys\_ids of the reservables to include in the availability score.Data type: Array Table: Workplace Location \[sn\_wsd\_core\_workplace\_location\]
reservableType Required. Type of reservable to include in the availability score. Used to refine the search.Valid values \(case-sensitive\): - configuration\_item - location Data type: String
startEndDateTimes List of start and end dates and times in the user's timezone to search on.Data type: Array of Objects ``` "startEndDateTimes": [ { "end": "String", "start": "String" } ] ``` Default: Must specify **recurringPattern** parameter.
startEndDateTimes.end End date and time of the reservable.Data type: String Format: yyyy-mm-dd hh:mm:ss
startEndDateTimes.start Start date and time of the reservable.Data type: String Format: yyyy-mm-dd hh:mm:ss
### Headers The following request and response headers apply to this HTTP action only, or apply to this action in a distinct way. For a list of general headers used in the REST API, see [Supported REST API headers](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/api-reference/rest-api-explorer/c_RESTAPI.md).
Header Description
Accept Data format of the response body. Supported types: **application/json** or **application/xml**. Default: **application/json**
Content-Type Data format of the request body. Only supports **application/json**.
|Header|Description| |------|-----------| |None| | ### Status codes The following status codes apply to this HTTP action. For a list of possible status codes used in the REST API, see [REST API HTTP response codes](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/api-reference/rest-api-explorer/c_RESTAPI.md). |Status code|Description| |-----------|-----------| |200|Successful. The request was successfully processed.| |401|Unauthorized. The user credentials are incorrect or have not been passed.| |404|Not found. The requested item wasn't found.| |500|Internal server error. An unexpected error occurred while processing the request. The response contains additional information about the error.| ### Response body parameters
Name Description
result Return results for the specified availability score.Data type: Object ``` "result": { "reservable_sys_id": {Object} } ```
result.reservable\_sys\_id Details about the availability score.Data type: Object ``` "reservable_sys_id": { "available": Number, "score": "String", "total": Number } ```
result.reservable\_sys\_id.available Number of available reservables that met the specified search criteria.Data type: Number
result.reservable\_sys\_id.score Availability score. Number of available reservables over the total number of reservables that met the specified search criteria. For example, if **available** is 2 and **total** is 4, the **score** value is 2/4.Data type: String
result.reservable\_sys\_id.total Total number of reservables that met the specified search criteria.Data type: Number
### cURL request The following code example shows how to call this endpoint. ``` curl "https://instance.servicenow.com/api/sn_wsd_rsv/search/availability_score" \ --request POST \ --header "Accept:application/json" \ --header "Content-Type:application/json" \ --data "{ \"reservableType\": \"location\", \"reservableIds\": [ \"fe1f744edb7650106c731dcd139619ca\", \"5eafb44edb7650106c731dcd13961943\" ], \"recurringPattern\": { \"duration\": 3600000, \"repeats\": \"daily\", \"options\": { \"count\": 150, \"daysOfWeek\": \"\", }, \"label\": \"Repeats daily, 5 times\", \"startDate\": \"2022-04-26T14:00:00Z\" }, \"startEndDateTimes\": [ { \"start\": \"2022-07-05 14:00:00\", \"end\": \"2022-07-05 15:00:00\" }, { \"start\": \"2022-07-06 14:00:00\", \"end\": \"2022-07-06 15:00:00\" } ] }" \ --user "username":"password" ``` Return results: ``` { "result": { "fe1f744edb7650106c731dcd139619ca": { "available": 2, "total": 2, "score": "2/2" }, "5eafb44edb7650106c731dcd13961943": { "available": 2, "total": 2, "score": "2/2" } } ```