--- title: ClusteringSolution - Global description: The ClusteringSolution API is a scriptable object used in Predictive Intelligence stores.Creates a cluster solution.Cancels a job for a solution object that has been submitted for training.Gets the active ClusteringSolutionVersion object.Gets all versions of a clustering solution.Gets the latest version of a solution.Gets the name of the object to use for interaction with the store.Gets solution object properties.Gets a solution by provided version number.Activates a specified version of a solution in the store.Submits a training job. locale: en-US canonical_url: https://www.servicenow.com/docs/r/australia/api-reference/server-api-reference/ClusteringSolutionAPI.html release: australia product: Server API Reference classification: server-api-reference topic_type: concept last_updated: "2026-03-12" reading_time_minutes: 12 breadcrumb: [Server API reference, API reference, API implementation and reference] --- # ClusteringSolution- Global The ClusteringSolution API is a scriptable object used in Predictive Intelligence stores. This API requires the Predictive Intelligence plugin \(com.glide.platform\_ml\) and is provided within the `sn_ml` namespace. The solution setup-to-training flow is as follows: 1. Create a dataset using the [DatasetDefinition](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/api-reference/server-api-reference/DatasetDefinitionAPI.md) API. 2. Use the [constructor](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/api-reference/server-api-reference/ClusteringSolutionAPI.md) to create a clustering solution object. 3. Add the solution object to the clustering solution store using the [ClusteringSolutionStore - add\(\)](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/api-reference/server-api-reference/ClusteringSolutionStoreAPI.md) method. 4. Train the solution using the [submitTrainingJob\(\)](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/api-reference/server-api-reference/ClusteringSolutionAPI.md) method. This creates a version of the object that you can manage using the [ClusteringSolutionVersion](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/api-reference/server-api-reference/ClusteringSolutionVersionAPI.md) API. **Note:** This API runs with full privileges before the Vancouver Patch 7 Hotfix 2b and Washington DC Patch 7 releases. With later releases, grant access using ACLs. For more information see [Query ACLs](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/platform-security/query-acl-rule.md). For usage guidelines, refer to [Using ML APIs](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/intelligent-experiences/using-ml-apis.md). **Parent Topic:**[Server API reference](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/api-reference/server-api-reference/api-server.md) ## ClusteringSolution - ClusteringSolution\(Object config\) Creates a cluster solution.
| Name | Type | Description |
|---|---|---|
| config | Object | JavaScript object containing configuration properties of thesolution.``` { "algorithmConfig": {Object}, "clusterConcept": "String", "clusterConceptFieldNames": [Array], "dataset": {Object}, "domainName": "String", "groupByFieldName": "String", "groupUnclusteredRecords": Boolean, "inputFieldNames": [Array], "label": "String", "maxTimeWindowForUpdate" : Number, "minRecordsPerCluster" : Number, "minRowCount": "String", "processingLanguage": "String", "stopwords": [Array], "trainingFrequency": "String", "updateFrequency": "String" } ``` |
| config.algorithmConfig | Object | Required. JavaScript object containing algorithm configuration properties. Property settings vary by the value set in the **algorithm** property.``` 'algorithmConfig': { "algorithm": "String", // See algorithmConfig.algorithm setting description for property settings based on algorithm } ``` |
| config.algorithmConfig.algorithm | String | Method for encoding your solution. Valid values: - **dbscan** – Density-Based Spatial Clustering of Applications with Noise \(DBSCAN\) clustering algorithm. Properties used with this algorithm: - **distanceMetric** - **epsilon** - **minimumNeighbours** - **hdbscan** – Hierarchical Density Based Spatial Clustering of Applications with Noise \(HDBSCAN\) clustering algorithm. Properties used with this algorithm: - **minimumSamples** - **kmeans** – K-means clustering algorithm. Default. The **targetCoverage** property is used with this algorithm. Some users prefer DBSCAN because it doesn't require you to specify the number of clusters in the data before clustering. Properties for **dbscan**: ``` 'algorithmConfig': { "algorithm": "dbscan", "distanceMetric": "String", "epsilon": Number, "minimumNeighbours": Number } ``` Properties for **hdbscan**: ``` 'algorithmConfig': { "algorithm": "hdbscan", "minimumSamples": Number } ``` Properties for **kmeans**: ``` 'algorithmConfig': { "algorithm": "kmeans", "targetCoverage": Number } ``` |
| config.algorithmConfig.distanceMetric | String | DBSCAN algorithm only. Distance metric to scan for similar data objects. Valid values: **levenshteinDistance** |
| config.algorithmConfig.epsilon | Number | DBSCAN algorithm only. Decimal value between 0 and 1 representing the size of the neighborhood search radius. |
| config.algorithmConfig.minimumNeighbours | Number | DBSCAN algorithm only. Minimum number of neighbors required in a point to be a part of a cluster. For **levenshteinDistance** the value must be 1 so that no points are excluded from the dataset. |
| config.algorithmConfig.minimumSamples | Number | Minimum number of data samples in a neighborhood required to determine if a point is a core point.Default: None |
| config.algorithmConfig.targetCoverage | Number | K-means algorithm only. Percentile field to filter out records that are less similar to each other. |
| config.clusterConcept | String | Optional. Concept type. A concept is a set of words listed in descending order of frequency. To generate a TFIDF-based cluster concept, set the value to `tfidf`. Concept types are listed in the Clustering Definitions \[ml\_capability\_definition\_clustering\] table. Default: Frequency-based cluster concept |
| config.clusterConceptFieldNames | Array | Optional. List of cluster concept field names. These values are external columns for creating a cluster concept and not used for cluster solution training. If external columns are provided, those columns are only used for the cluster concept and not for clustering solution training. Cluster concept fields are listed in the Clustering Definitions \[ml\_capability\_definition\_clustering\] table.Default: Input text columns generate the cluster concept |
| config.dataset | Object | [DatasetDefinition](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/api-reference/server-api-reference/DatasetDefinitionAPI.md) object name. |
| config.domainName | String | Optional. Domain name associated with this dataset. Default: Current domain, for example, `"global"`. |
| config.groupByFieldName | String | Optional. Field name by which the system groups records into one or more clusters. In the following setup example, the system groups each type into an individual cluster, rendering 10 clusters. - **groupByFieldName** value is `'category'` - [DatasetDefinition](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/api-reference/server-api-reference/DatasetDefinitionAPI.md) **tableName** value is `'incident'` - Incident \[incident\] table has 10 category types |
| config.groupUnclusteredRecords | Boolean | Flag that indicates whether to group unclustered records in results. Valid values: - true: Group unclustered records separately in results. - false: Do not group unclustered records in results. Unclustered values \(-1\) display with the rest of the results. Default: false |
| config.inputFieldNames | Array | List of input field names as strings. The model uses these fields used to make predictions. |
| config.label | String | Identifies the prediction task. |
| config.maxTimeWindowForUpdate | Number | Optional. Number of minutes preceding the model update point to look for records. For example, if the value is 15, the system only looks for records created in the preceding 15 minutes. By default, the system scans all records. |
| config.minRecordsPerCluster | Number | Optional. Minimum number of records to allow in any cluster. The value must be greater than or equal to 2.Default: 2 |
| config.minRowCount | String | Optional. Minimum number of records required in the dataset for training.Default: 10000 |
| config.processingLanguage | String | Processing language in two-letter ISO 639-1 language code format. |
| config.stopwords | Array | Optional. Preset list of strings that the system automatically generates based on the **language** property setting. For details, see [Create a custom stopwords list](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/intelligent-experiences/create-custom-stopwords-list.md). Default: English Stopwords |
| config.trainingFrequency | String | The frequency to retrain the model. Possible values: - every\_30\_days - every\_60\_days - every\_90\_days - every\_120\_days - every\_180\_days - run\_once Default: run\_once |
| config.updateFrequency | The frequency at which the model for the solution definition must be rebuilt. Possible values: - do\_not\_update - every\_1\_day - every\_1\_hour - every\_6\_hours - every\_12\_hours - every\_1\_minute - every\_15\_minutes - every\_30\_minutes Default: do\_not\_update |
| Type | Description |
|---|---|
| Object | Contents of the Dataset and [ClusteringSolution\(\)](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/api-reference/server-api-reference/ClusteringSolutionAPI.md) object details in the [ClusteringSolutionStore](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/api-reference/server-api-reference/ClusteringSolutionStoreAPI.md).``` { "algorithmConfig": {Object}, "datasetProperties": {Object}, "domainName": "String", "groupByFieldName": "String", "inputFieldNames": [Array], "label": "String", "minRecordsPerCluster" : Number, "name": "String", "processingLanguage": "String", "scope": "String", "stopwords": [Array], "trainingFrequency": "String", "updateFrequency": "String" } ``` |
| <Object>.algorithmConfig | JavaScript object containing algorithm configuration properties. Property results vary by the value set in the **algorithm** property.``` 'algorithmConfig' : { "algorithm": "String", // See algorithmConfig.algorithm setting description for property settings based on algorithm } ``` Data type: Object. |
| <Object>.algorithmConfig.algorithm | Method for encoding your solution. Properties for **dbscan**: ``` 'algorithmConfig': { "algorithm": "dbscan", "distanceMetric": "String", "epsilon": Number, "minimumNeighbours": Number } ``` Properties for **kmeans**: ``` 'algorithmConfig': { "algorithm": "kmeans", "targetCoverage": Number } ``` Data type: String. |
| <Object>.algorithmConfig.distanceMetric | DBSCAN algorithm only. Distance metric to scan for similar data objects. Data type: String. |
| <Object>.algorithmConfig.epsilon | DBSCAN algorithm only. Decimal value between 0 and 1 representing the size of the neighborhood search radius. Data type: Number. |
| <Object>.algorithmConfig.minimumNeighbours | DBSCAN algorithm only. Minimum number of neighbors required in a point to be a part of a cluster. For **levenshteinDistance** the value must be 1 so that no points are excluded from the dataset. Data type: Number. |
| <Object>.algorithmConfig.targetCoverage | K-means algorithm only. Percentile field to filter out records that are less similar to each other. Data type: Number. |
| <Object>.datasetProperties | Lists the properties of the [DatasetDefinition\(\)](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/api-reference/server-api-reference/DatasetDefinitionAPI.md) object associated with the solution. ``` { "encodedQuery": "String", "fieldDetails": [Array], "fieldNames": [Array], "tableName": "String" } ``` Data type: Object. |
| <Object>.datasetProperties.tableName | Name of the table for the dataset. For example, `"tableName" : "Incident"`. Data type: String. |
| <Object>.datasetProperties.fieldNames | List of field names from the specified table as strings. For example, `"fieldNames" : ["short_description", "priority"]`. Data type: Array. |
| <Object>.datasetProperties.fieldNames.fieldDetails | List of JavaScript objects that specify field properties. ``` [ { "name": "String", "type": "String" } ] ``` Data type: Array. |
| <Object>.datasetProperties.fieldNames.fieldDetails.<object>.name | Name of the field defining the type of information to restrict this dataset to. Data type: String. |
| <Object>.datasetProperties.fieldDetails.<object>.type | Machine-learning field type. Data type: String. |
| <Object>.datasetProperties.fieldDetails.encodedQuery | Encoded query string in the standard platform format. See [Encoded query strings](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/platform-user-interface/c_EncodedQueryStrings.md).Data type: String. |
| <Object>.domainName | Domain name associated with this dataset. See [Domain separation and Predictive Intelligence](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/intelligent-experiences/domain-separation-predictive-intelligence.md).Type: String |
| <Object>.groupByFieldName | Field name by which the system groups records into one or more clusters. Data type: String |
| <Object>.inputFieldNames | List of input field names as strings. The model uses these fields used to make predictions. Data type: String. |
| <Object>.label | Identifies the prediction task. ``` { "label": "my first prediction" } ``` Data type: String. |
| <Object>.minRecordsPerCluster | Minimum number of records to allow in any cluster. Data type: Number. |
| <Object>.name | System-assigned name. Data type: String. |
| <Object>.predictedFieldName | Identifies a field to be trained for predictability. Data type: String. |
| <Object>.processingLanguage | Processing language in two-letter ISO 639-1 language code format. Data type: String. |
| <Object>.scope | Object scope. Currently the only valid value is `global`.Data type: String |
| <Object>.stopwords | Optional. Preset list of strings that the system automatically generates based on the **language** property setting. For details, see [Create a custom stopwords list](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/intelligent-experiences/create-custom-stopwords-list.md). Data type: Array. |
| <Object>.trainingFrequency | The frequency to retrain the model. Possible values: - every\_30\_days - every\_60\_days - every\_90\_days - every\_120\_days - every\_180\_days - run\_once Default: run\_once Data type: String. |
| <Object>.updateFrequency | The frequency at which the model for the solution definition must be rebuilt. Possible values: - do\_not\_update - every\_1\_day - every\_1\_hour - every\_6\_hours - every\_12\_hours - every\_1\_minute - every\_15\_minutes - every\_30\_minutes Default: do\_not\_update Datatype: String |
| Name | Type | Description |
|---|---|---|
| version | String | Name of the [ClusteringSolution\(\)](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/api-reference/server-api-reference/ClusteringSolutionAPI.md) object version to activate.Activating this version deactivates any other version. |