--- title: NotifyPhoneNumber - Scoped description: The NotifyPhoneNumber API allows you to query information about a Notify phone number.Returns the international dialing code for a Notify phone number.Returns the ID of this phone number as defined by the telephony provider.Returns the numerical phone number for the current Notify caller.Returns the telephony provider associated with this phone number.Returns the country associated with the phone number.Determines if the Notify phone number supports conference calls.Determines if the Notify phone number supports receiving phone calls.Determines if the Notify phone number supports receiving SMS messages.Determines if the Notify phone number supports initiating phone calls.Determines if the Notify phone number supports sending SMS messages.Determines if the Notify phone number supports recording phone calls.Determines if the Notify phone number supports calls to a browser, such as in a WebRTC implementation. locale: en-US canonical_url: https://www.servicenow.com/docs/r/australia/api-reference/server-api-reference/NPNScopedAPI.html release: australia product: Server API Reference classification: server-api-reference topic_type: concept last_updated: "2026-03-12" reading_time_minutes: 5 breadcrumb: [Server API reference, API reference, API implementation and reference] --- # NotifyPhoneNumber- Scoped The NotifyPhoneNumber API allows you to query information about a Notify phone number. Execute the scoped NotifyPhoneNumber API and its associated methods in the `sn_notify` namespace. **Parent Topic:**[Server API reference](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/api-reference/server-api-reference/api-server.md) ## Scoped NotifyPhoneNumber - getDialCode\(\) Returns the international dialing code for a Notify phone number. |Name|Type|Description| |----|----|-----------| |None| | | |Type|Description| |----|-----------| |String|International phone code for a country.| This example shows how to obtain the dial code for a phone number. ``` var numbers = sn_notify.NotifyScoped.getPhoneNumbers(); // Here numbers is of type List if (numbers.size() > 0) { var number = numbers.get(0); // Here number is of type NotifyPhoneNumber gs.info(number.getDialCode()); } ``` ## Scoped NotifyPhoneNumber - getID\(\) Returns the ID of this phone number as defined by the telephony provider. |Name|Type|Description| |----|----|-----------| |None| | | |Type|Description| |----|-----------| |String|Identifier of the number within the telephony provider.| This example shows how to obtain the unique identifier for a phone number. ``` var numbers = sn_notify.NotifyScoped.getPhoneNumbers(); // Here numbers is of type List if (numbers.size() > 0) { var number = numbers.get(0); // Here number is of type NotifyPhoneNumber gs.info(number.getID()); } ``` ## Scoped NotifyPhoneNumber - getNumber\(\) Returns the numerical phone number for the current Notify caller. |Name|Type|Description| |----|----|-----------| |None| | | |Type|Description| |----|-----------| |String|E.164-compliant phone number.| This example shows how to obtain a Notify caller's phone number. ``` var numbers = sn_notify.NotifyScoped.getPhoneNumbers(); // Here numbers is of type List if (numbers.size() > 0) { var number = numbers.get(0); // Here number is of type NotifyPhoneNumber gs.info(number.getNumber()); } ``` ## Scoped NotifyPhoneNumber - getOwner\(\) Returns the telephony provider associated with this phone number. |Name|Type|Description| |----|----|-----------| |None| | | |Type|Description| |----|-----------| |String|Telephony provider associated with the number: Twilio.| This example shows how to obtain the telephony provide that owns the specified phone number. ``` var numbers = sn_notify.NotifyScoped.getPhoneNumbers(); // Here numbers is of type List if (numbers.size() > 0) { var number = numbers.get(0); // Here number is of type NotifyPhoneNumber gs.info(number.getOwner()); } ``` ## Scoped NotifyPhoneNumber - getTerritory\(\) Returns the country associated with the phone number. |Name|Type|Description| |----|----|-----------| |None| | | |Type|Description| |----|-----------| |String|Name of the country to which the phone number belongs.| This example shows how to obtain the country of a Notify caller. ``` var numbers = sn_notify.NotifyScoped.getPhoneNumbers(); // Here numbers is of type List if (numbers.size() > 0) { var number = numbers.get(0); // Here number is of type NotifyPhoneNumber gs.info(number.getTerritory()); } ``` ## Scoped NotifyPhoneNumber - supportsConferenceCall\(\) Determines if the Notify phone number supports conference calls. |Name|Type|Description| |----|----|-----------| |None| | |
Type Description
Boolean Value that indicates whether the Notify phone number supports conference calling.- true: phone number does support conference calling - false: phone number does not support conference calling
This example shows how to determine if a Notify caller supports conference calls. ``` var numbers = sn_notify.NotifyScoped.getPhoneNumbers(); // Here numbers is of type List if (numbers.size() > 0) { var number = numbers.get(0); // Here number is of type NotifyPhoneNumber gs.info(number.supportsConferenceCall()); } ``` ## Scoped NotifyPhoneNumber - supportsIncomingPhoneCall\(\) Determines if the Notify phone number supports receiving phone calls. |Name|Type|Description| |----|----|-----------| |None| | |
Type Description
Boolean Value that indicates whether the Notify phone number supports incoming phone calls.- true: phone number does support incoming phone calls - false: phone number does not support incoming phone calls
This example shows how to determine if a Notify caller can receive incoming phone calls. ``` var numbers = sn_notify.NotifyScoped.getPhoneNumbers(); // Here numbers is of type List if (numbers.size() > 0) { var number = numbers.get(0); // Here number is of type NotifyPhoneNumber gs.info(number.supportsIncomingPhoneCall()); } ``` ## Scoped NotifyPhoneNumber - supportsIncomingSMS\(\) Determines if the Notify phone number supports receiving SMS messages. |Name|Type|Description| |----|----|-----------| |None| | |
Type Description
Boolean Value that indicates whether the Notify phone number supports incoming SMS messages.- true: phone number does support incoming SMS messages - false: phone number does not support incoming SMS messages
This example shows how to determine if a Notify caller can receive incoming SMS messages. ``` var numbers = sn_notify.NotifyScoped.getPhoneNumbers(); // Here numbers is of type List if (numbers.size() > 0) { var number = numbers.get(0); // Here number is of type NotifyPhoneNumber gs.info(number.supportsIncomingSMS()); } ``` ## Scoped NotifyPhoneNumber - supportsOutgoingPhoneCall\(\) Determines if the Notify phone number supports initiating phone calls. |Name|Type|Description| |----|----|-----------| |None| | |
Type Description
Boolean Value that indicates whether the Notify phone number supports initiating outgoing phone calls.- true: phone number does support initiating outgoing phone calls - false: phone number does not support initiating outgoing phone calls
This example shows how to determine if a Notify caller can make outgoing phone calls. ``` var numbers = sn_notfy.Notify.getPhoneNumbers(); // Here numbers is of type List if (numbers.size() > 0) { var number = numbers.get(0); // Here number is of type NotifyPhoneNumber gs.info(number.supportsOutgoingPhoneCall()); } ``` ## Scoped NotifyPhoneNumber - supportsOutgoingSMS\(\) Determines if the Notify phone number supports sending SMS messages. |Name|Type|Description| |----|----|-----------| |None| | |
Type Description
Boolean Value that indicates whether the Notify phone number supports sending SMS messages.- true: phone number does support sending SMS messages - false: phone number does not support sending SMS messages
This example shows how to determine if a Notify caller can initiate outgoing SMS messages. ``` var numbers = sn_notify.NotifyScoped.getPhoneNumbers(); // Here numbers is of type List if (numbers.size() > 0) { var number = numbers.get(0); // Here number is of type NotifyPhoneNumber gs.info(number.supportsOutgoingSMS()); } ``` ## Scoped NotifyPhoneNumber - supportsRecording\(\) Determines if the Notify phone number supports recording phone calls. |Name|Type|Description| |----|----|-----------| |None| | |
Type Description
Boolean Value that indicates whether the Notify phone number supports recording phone calls.- true: phone number does support recording phone calls - false: phone number does not support recording phone calls
This example shows how to determine if a Notify caller can record calls. ``` var numbers = sn_notify.Notify.getPhoneNumbers(); // Here numbers is of type List if (numbers.size() > 0) { var number = numbers.get(0); // Here number is of type NotifyPhoneNumber gs.info(number.supportsRecording()); } ``` ## Scoped NotifyPhoneNumber - supportsWebRTC\(\) Determines if the Notify phone number supports calls to a browser, such as in a WebRTC implementation. |Name|Type|Description| |----|----|-----------| |None| | |
Type Description
Boolean Value that indicates whether the Notify phone number supports browser-to-browser \(WebRTC\) calls.- true: phone number does support browser-to-browser \(WebRTC\) calls - false: phone number does not support browser-to-browser \(WebRTC\) calls
This example shows how to determine if a Notify caller can initiate/accept browser-to-browser calls. ``` var numbers = sn_notify.Notify.getPhoneNumbers(); // Here numbers is of type List if (numbers.size() > 0) { var number = numbers.get(0); // Here number is of type NotifyPhoneNumber gs.info(number.supportsWebRTC()); } ```