---
title: ODBC troubleshooting
description: Review these troubleshooting resources to resolve issues with the ODBC driver.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/api-reference/web-services/odbc-troubleshooting.html
release: australia
product: Web Services
classification: web-services
topic_type: reference
last_updated: "2026-03-12"
reading_time_minutes: 1
breadcrumb: [Test the ODBC driver, Create data sources from other apps using ODBC driver, Additional integration resources, Web services, API implementation, API implementation and reference]
---

# ODBC troubleshooting

Review these troubleshooting resources to resolve issues with the ODBC driver.

For troubleshooting information, see the Knowledge Base articles [troubleshooting ODBC driver issues](https://support.servicenow.com/kb_view.do?sysparm_article=KB0538943) and [troubleshooting common ODBC error messages](https://support.servicenow.com/kb_view.do?sysparm_article=KB0538954).

**Parent Topic:**[Test the ODBC driver](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/api-reference/web-services/t_TestingTheODBCDriver.md)

**Related topics**  


[Getting started with ODBC](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/api-reference/web-services/c_GettingStartedWithODBC.md)

[Create an ODBC user account and assign the odbc role](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/api-reference/web-services/t_CreateAnODBCUser.md)

[Define an ACL rule for the odbc role](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/api-reference/web-services/t_DefineAnACLRuleForTheODBCRole.md)

[Configure the ODBC driver](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/api-reference/web-services/t_ConfigureTheODBCDriver.md)

[Test the ODBC driver](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/api-reference/web-services/t_TestingTheODBCDriver.md)