---
title: Live Connect reference
description: This section provides details about Live Connect reference information like minimum requirements and usage limitations.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/api-reference/web-services/troubleshooting.html
release: australia
product: Web Services
classification: web-services
topic_type: concept
last_updated: "2026-03-12"
reading_time_minutes: 1
keywords: [reference]
breadcrumb: [Access your ServiceNow data using Live Connect, Additional integration resources, Web services, API implementation, API implementation and reference]
---

# Live Connect reference

This section provides details about Live Connect reference information like minimum requirements and usage limitations.

To understand common troubleshooting approaches for resolving Live Connect connection and query issues, including ODBC and JDBC driver errors, see this [KB article](https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB2917911).

-   **[Minimum requirements and supported software for Live Connect](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/api-reference/web-services/minimum-requirements-and-supported-softwares.md)**  
This section lists the minimum supported versions for ServiceNow server releases, client drivers \(ODBC and JDBC\), and Java Development Kit required for Live Connect.
-   **[Usage limitations for Live Connect](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/api-reference/web-services/usage-limitations.md)**  
Live Connect imposes rate limits to ensure system stability and performance when querying ServiceNow data through ODBC and JDBC drivers.
-   **[Supported SQL functions](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/api-reference/web-services/supported-sql-functions.md)**  
Common SQL functions used in Live Connect for querying and analyzing incident data.
-   **[OAuth connection properties for ODBC and JDBC drivers](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/api-reference/web-services/oauth-connection-properties-for-odbc-and-jdbc-drivers.md)**  
Set these properties on the ODBC or JDBC driver to connect to Live Connect using OAuth instead of a username and password.

**Parent Topic:**[Access your ServiceNow data using Live Connect](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/api-reference/web-services/accessing-your-servicenow-data-using-sql-api.md)